COM 0261.000 2020-2022 - Laserfiche WebLink

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Status of Recommendations Recommendation Auditee Action Status Hardware and Software Lifecycle Management 1. Upgrades and Replacements We recommend that DIT In September 2019, DIT developed a plan In Process establish an IT asset manager Ito deploy 310 computers and/or laptops. position to manage the County's Due to the COVID-19 pandemic, IT assets and implement a plan deployment is ongoing. to develop a one through five- year financial forecast of In November 2020, we discussed the hardware and software upgrades status of recommendations with the replacements for each of the and current and incomingDIT Director. We departments by analyzing the worked with the incoming administration historical information on the Ito provide a written response to be County's IT environment, current included in this report. trends, and future needs. We reviewed the supplemental budget While the County has requests and found the IT asset manager implemented several procedures position was not established. In January to better manage IT assets, to 2021 , the new DIT Director stated in his fully meet industry best practices new role he has discretion to realign and improve the process of duties to close gaps in certain processes upgrading and replacing by dividing up work between DIT computers and laptops, the IT sections. He further affirmed he has a asset manager should goal of developing a five-year hardware implement a plan to take and software upgrade and replacement ownership of all IT assets. schedule to address this audit recommendation. Additionally, in July 2020, we reviewed a contract authorizing the development of an IT Strategic Plan and Roadmap with the State of Hawaii, Office of Enterprise Technology and the United States Department of Defense, Office of Homeland Security. of Recommendations 1 IT Asset Management Follow-up Audit Status �