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I i s I I literate what they can do is come into the department and we will be able to assist them with the kiosks in the front. KERN: And I'm back as well now so, we are going to have kiosks in both Hilo and Kona office and our staff will be trained to assist people with uploading any documents that they may need. 3 I 'E AU: Mr. Chair. REPLOGLE: Mr. Au? CLARKSON: Okay. AU: So, I have a comment to Commissioner Clarkson's concern_ I agree with Mr. Clarkson,but I do understand that we are trying to get out of the twenty first (2l"t)century. But we're just trying to become computer savvy and it is a challenge for people like me and Mr. Clarkson but, I understand where he is coming from, but I'm prepared to make a motion,a favorable motion. So, thank you. REPLOGLE: Okay, anything else. CLARKSON; I'm prepared to vote for a motion too, I just want reassurance from the Planning Department that for people who don't have the capability making applications online that they will be able to do, make an application either at the Department or via mail. KERN: So, to speak to that Commissioner Clarkson. We will be accepting applications only online, only digital, we will not have paper submittals anymore as we move forward. We will have the kiosks there, we will have the ability to show people how to do so, we will have a list of places that they can scan any documents if they need to, I'd say if anything that would probably be the biggest challenge is needing`to go and scan a document. That being said, even for a simple application say like a variance, it requires an additional 5 copies so, you know most people that are submitting in an application or having to do some type of scanning and printing. So, scanning and printing similar to have it onto a flash drive or to be able to email it in, it's kind of the same type of work. But, yeah, they will be able to accept it but no longer we will be doing a paper application and we're just about to launch a public outreach campaign notifying everybody of such signs within the department,media, et cetera. CLARKSON: Just curious are all other departments going to be doing this too or is just the Planning Department? KERN: Planning Department and the Department of Public Works (DPW). Both of us. Their applications will be the same for building permits as well. So, DPW and Planning are locked step in this. We're both moving over to the Energov system, we're both linked on it, we're both working in unison on launching this program. It's been a lot of work over many years, it started about four(4) years ago, we picked it up with the new administration have been really pushing hard to get it up and running. There's a lot of really positive elements to it. One it's not only just tracking our permitting but as we move forward in the phase 2, we'll actually be able to have 6 EXHIBIT D(DRAFT)