Laserfiche WebLink
Chapter 2 <br /> Status of Recommendations <br /> Update the Bus Cash Handling System <br /> Condition and Cause <br /> MTA comingled monies from various fare boxes and did not reconcile fares and ridership counts <br /> to trip sheets to determine cash over/shorts. <br /> Effect of the Condition <br /> A break down in internal controls contributed to an ineffective cash handling system that did not <br /> properly track ridership. <br /> Recommendation 1.1 <br /> "We recommend Mass Transit management equip each County bus and van with an updated <br /> electronic fare box to collect passenger fares and track ridership." <br /> Agency Action <br /> • Confirmed vendor began tracking ridership in November 2021 until May 2022 <br /> • Ordered four new buses equip with electronic farebox, anticipated arrival April 2022 <br /> • Plan to install electronic fareboxes for Americans with Disabilities Act (ADA) accessible <br /> buses upon arrival <br /> • Plan to equip new fleet with electronic fareboxes by 2024 <br /> • Plan to decommission County buses and vans <br /> Audit Activity <br /> We reviewed ridership reports from January to May 2022, and one notice to proceed contract to <br /> purchase four ADA accessible buses equipped with electronic fareboxes. As of August 2022, no <br /> new buses were delivered. <br /> To meet this recommendation MTA will equip electronic fareboxes to collect passenger fares and <br /> track ridership. <br /> Status: Partially Implemented <br /> Recommendation 1.2 — Not Applicable <br /> "We further recommend Mass Transit pre-number bus tickets. As mentioned in recommendation <br /> 3.1 and 5.2 respectively, these tickets should be adequately secured and monitored for <br /> consecutiveness and completeness." <br /> Recommendation 1.3— Not Applicable <br /> "We further recommend Mass Transit remove or alter the perforated stub at the top of the bus <br /> ticket sheets to ensure passengers pay the full fare." <br /> Update the Bus Cash Handling System 1 9 <br />