COM 0942.000 2020-2022 - Laserfiche WebLink

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Management Response MTA partially agrees with this finding. The MTA has buses under procurement invitation of bids (IFB) 4060—4 buses and 4197—8 buses that will include Genfare Fastfare fareboxes, Token Transit mobile fare collection and GMV automatic passenger counters (APC)that will be installed on the vehicles when delivered.As new buses are purchased,these fareboxes and APCs will be included. It is anticipated that the entire MTA fleet will be outfitted with this equipment by early 2025 which will consist of 55 transit buses and 7 paratransit vehicles. Until then MTA will be fare free through December 31, 2022. As part of the procurement of electronic fareboxes, MTA will be using smartcards that can store period passes such as day pass, 7-day passes, and 31-day passes which will replace pre-paid tickets and as stated in the report render recommendations 1.2 and 1.3 as non-applicable. Finding MTA did not prioritize cash handling internal controls. Internal control weaknesses included: Cash left unattended and safe door left ajar Security cameras contain blind spots Untimely deposits Cash not properly reconciled Policies and procedures were inadequate, not followed, or enforced Recommendation 2.1 We recommended MTA management prioritize cash handling internal controls. Management should be responsible for an effective internal control system and internal controls increase the likelihood that the organization will achieve their objectives. Management Response The MTA agrees with the finding and intends to address the update of cash handling policies and procedures to include all cash handling activities upon hiring of a financial supervision person this fiscal year. Management Response 1 33