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Implement Monitoring and Oversight <br /> Recommendation 5.1 ...............................17 <br /> Recommendation 5.2 ...............................18 <br /> Recommendation 5.3...............................19 <br /> Recommendation 5.4...............................19 <br /> Recommendation 5.5...............................20 <br /> Control Manual Cash Receipts <br /> Recommendation 6.1 ...............................21 <br /> Improve Purchase Order Sales Process <br /> Recommendation 7.1 ...............................22 <br /> Recommendation 7.2 ...............................22 <br /> Recommendation 7.3...............................22 <br /> Update and Enforce Policies and <br /> Procedures <br /> Recommendation 8.1 ...............................23 <br /> Provide Training <br /> Recommendation 9.1 ...............................25 <br /> Recommendation 9.2 ...............................26 <br /> Improve Other Cash Handling Internal <br /> Controls and Procedures <br /> Recommendation 10.1 .............................27 <br /> Recommendation 10.2 .............................27 <br /> Recommendation 10.3 .............................28 <br /> Recommendation 10.4 .............................28 <br /> Recommendation 10.5 .............................28 <br /> Recommendation 10.6 .............................29 <br /> Conclusion .................................................. 30 <br /> Chapter 3 Fraud, Waste, and Abuse ................... 31 <br /> Chapter 4 Management Response ...................... 32 <br />