COM 0988.001 2020-2022 - Laserfiche WebLink

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Chapter 2 Status of Recommendations Develop and Implement a Complete Contingency and Communication Plan by District Condition and Cause DWS did not have formalized emergency contingency plans for all districts. Subsequently, three contingency plans were developed in 2017 when four deepwells became inoperable. However, these plans only applied to the North Kona areas or one district. Effect of the Condition The lack of detailed procedures and clear guidance increases difficulty managing water systems. Recommendation 1 "We recommend the Department of Water Supply develop a written contingency plan by district to address emergency situations to mitigate potential impact on any community. Or, at a minimum, include contingency plan that address important risk scenarios into their existing Continuity of Operations Plans." Department Action • As required by the American Water Infrastructure Act (AWIA) and Federal Emergency Management Agency o Completed Emergency Response Plan for seven water systems (Hilo, N. Kohala, N. Kona, Olaa-Mountain View, South Kohala, South Kona, and Haina) identifying threat scenarios serving these communities o Completed Risk and Resiliency Assessment and Preparedness Assessment Technical Memorandum for seven water systems to further strengthen water systems resiliency • Plan to update contingency plans accordingly • Updated Continuity of Operations Plan (COOP) o Implemented pandemic response o Distributed COOP to Civil Defense, Police, Fire, and the Department of Public Works • Clarified smaller public water systems (PWS), such as DWS, used "district-level" contingency plans, that are general in nature to allow flexibility and to let staff determine the most prudent and appropriate response for an event o Adopted best practice by the PWS which is regulated by the State of Hawaii, Department of Health, Safe Drinking Water Branch Status of Recommendations 7