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' <br /> - ^ <br /> . COORDINATED SERVICES FOR THE ELDERLY <br /> [� |E0T"S RIGHTS^ <br /> � . <br /> �,2 A client of the Coordinated Services for the Eld�—`��h� aMn�to�. <br /> ='— <br /> ~. <br /> ' <br /> 1. Be treated in afair, prompt, pleasant,respectful, courteous,sincere, and sensitive <br /> _ manner. <br /> . <br /> Z. Confidentiality of all personal information obtained. Information from ao individual shall <br /> not be publicly disclosed in a form which identifies the individual,without a verbal or <br /> � written consent of the individual concerned, or, his/her legal representative, unless <br /> disclosure isrequired by legal authority, <br /> 3. Non-diacdnninat|on.Title\Umf the Civil Rights Act of1g64(P'L8O-S52), and Section 5O4 <br /> of the Rehabilitation Act of 1973,which in part,states that no person in the United <br /> States shall on the ground of race',color sex, national origin or handicap,be excluded ' <br /> frornparYidpotiunin, be denied the benefitsof,orbe otherwise subjected to <br /> discrimination under any of its program services. Be informed of the Americans with <br /> Disabilities Act of199[\which in part states that no person in the United States shall,on <br /> the basis of disability, be excluded from jobs,services, activities,or benefits,orbe <br /> otherwise subject to discrimination under any of our projects, programs, or activities. <br /> = <br /> 4. Client Grievance Procedure Regarding Programs and Services. (In accordance with the <br /> non-discrimination policy) ' <br /> Anyone who believes that he or she has been discriminated against on the basis of race, <br /> color, national origin, religion, oex,,age,or disability has the right to file acomplaint. <br /> S. An opportunity to voluntarily contribute for services received. Contributions will be kept <br /> confidential. No individual shall be denied services for not contributing. <br /> b. Participate in the planning of,and be informed in advance of: <br /> a. The type e , services tobe delivered in your service plan. <br /> 6. Any changes to yourservice plan,including changes to the scheduled dayltime. <br /> ` <br /> 7. Be informed that Coordinated Services for the Elderly can be contacted, Monday <br /> through Friday, between the hours of7:45a.m.to 4:30p'm. by <br /> calling 9GI-D777 /Hi|o\, orS23-43ZO/Kona\, or your respective district office <br /> At: . For emergencies, please call 911. <br /> ` <br /> ' <br /> ' Attachment l.6 <br /> � mwmu 10/2015 � <br /> ~ ' <br /> , <br /> ' <br /> �� <br />