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<br /> Nancy Crawford, Business Manager <br /> <br /> Page 2 <br /> <br /> February 6, 2001 <br /> 3 To respond to 00% of complaints received within 5 working days Categones and <br /> estimated repair time listed below <br /> Malor 12 months (walls, culverts, guardrails, resurtacing, etc ) <br /> • Intermediate 2 weeks (edge breaks, overfiangs, depressions, etc ) <br /> • Minor 1 to 7 working days (patching, sight distance, dead <br /> arnmals, debris, etc.) <br /> We will conbnue to respond to 80% of complaints received wrthrn 5 working days as a <br /> gwdelme for our Diwsron. However, we would like to remove this from our Program <br /> Ob~echves It would require too much documentation to keep track of these speafic <br /> stabshcs <br /> Instead, we compiled the following general mfo?mahon for 7H/00 to 12/31/00 <br /> Complaints from Public <br /> Received Completed Pew <br /> Hilo 540 522 18 <br /> Hamakua 29 25 4 <br /> Kohala 31 31 0 <br /> Kona 130 112 18 <br /> Kau 10 7 3 <br /> Puna 134 85 49 <br /> 874 782 92 <br /> The figures are higher than projected due to the November 1-2, 2000 /boding <br /> Flood Control - FY 2000-01 Proaram~blectives and Status <br /> 1 Conduct semi-annual inspections of flood control system <br /> Corps of Engineers completed inspeQ~on rn August 2000 <br /> Soil Conservebon Service to complete rnsped~on in February 2001 <br /> 2 Maintain flood control systems <br /> a Prevent detenoretion for proper fundiomng of structures by repainng within six <br /> months <br /> b Clear debns such as mud, rocks, branches, etc ,from channel Hnthin 3 months <br /> c Control weed and brush growth through herbicide and mowing every quarter <br /> d Maintain existing access roads <br /> Due fo the November 1-2, 2000 /lood~ng, major work was needed through contractual <br /> services 6y Natural Resources Conservehon Sennces <br /> • Onginal submittal showed 27 miles - typographical eror The correct miles should have been 25, as listed in <br /> the Program Measures <br /> <br />