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PAGE 1 CCFO No.: 2001-34 <br /> Complaint No.: 1 <br /> CONTINUATION <br /> Researching prior complaints, I obtained the complainant's name and telephone number. <br /> On 09-25-01 at 1145 hours, I recontacted the complaint to ohfer assistance. I identif€cd <br /> myself and informed the male party who answered the telephone that the police ~,vould <br /> not be able to transport anyone to the hospital but rescue personnel could be notified, I <br /> <br /> then overheard him asking a female party if she wanted to go the hospital. She informed <br /> him that she did not want to go to the hospital and would put on her earphones. <br /> I then tried to get information regarding the complaint from the male party. He informed <br /> me that at approximately 1045 hours a helicopter flew over his residence at a low <br /> altitude. I-Ie was unable to estimate the altitude although stated his house shook. <br /> The male party then continued to compaann about helicopters in the area, in general, at <br /> which time I tried to redirect him to the specific complaint, in attempt to identify the <br /> responsible helicopter and obtain the length of time the helicopter was in the area, The <br /> male party continued to complain about helicopters flying in the general area. IIe further <br /> explained that they were taking pictures. I then inquired if a copy of the photographs <br /> could be sent to me. fie agreed. <br /> During the conversation, the male party informed Yne that a military type helicopter had <br /> returned. I-Ie stated that the helicopter appeared to have landed near a residence a~aith <br /> construction workers on the roof and the construction workers scrambled o~thc roof. He <br /> estimated the helicopter to be about 2000 yards away from his residence. <br /> The Field Officer in Charge was informed of the complaint and officers were advised to <br /> vacate the area. <br /> At 1240 hours, I attempted to contact the complainant to inform her that all officers were <br /> advised to vacate the area. Upon answering the telephone, the female party stated she <br /> hated me and hung up the telephone. <br /> At 1340 hours, the female caller recontacted me and apologized for her rude behavior. I <br /> informed her that we have no intention of creating hardship for her and we are willing to <br /> work out the problem. I informed her of a previous conversation that we agreed that she <br /> would send me a diagram of the area in concern and we would limit our flights over the <br /> area, ~1Ve also agreed that upon their inquiry, we would verify if we are flying in the area <br /> and vacate the area for a reasonable time allowing them to move their patients indoors <br /> and provide them with earphones to listen to music. I again requested a diagram of the <br /> area and indicated that we would be snore than e~villing to find a compromise. <br /> <br />