HomeMy WebLinkAboutCOM 0230.000 2002-2004 M<v Or
Harry Kim ~ •~~o William Takaba
Mnyor K' Director
Nancy E. Crawford
~~rr of~„'~~ Deputy Director
County of Hawaii
Finance Department
2S ~upuni Street, Room 118 • Hilo, Hawaii 96720
(808) 961-8234 • Fax (808) 96L8248
April 23, 2003
Honorable James Arakaki, Chairperson and
Members of the County Council
Hawaii County Council
25 Aupuni Street
Hilo, Hawaii 96720
Re: Resolution Creating Positions
Enclosed is a resolution creating a Motor Vehicle Registration Clerk I position, an
Account Clerk position, and a Clerk III position for the Department of Finance, Treasury
Division. These positions are necessary to bring the Treasury staffing to an adequate
level which will allow the Division to meet the ever increasing demands of the public as
well as continuing to service the fiscal needs of the County.
If there are any questions, please do not hesitate to call Nancy Crawford, Deputy
Director of Finance.
William Tak a
Director of Finance
APPROVED:
Harry Kim
Mayor
Enc.
Kt'.5. (o Ff'D.'~ Comm. No.~~_
Ref. To:
Ref. Date
I
REQUEST FOR ORGANIZAiIONAI CHANGES AND/OR POSITION ACTIONS
I
TO: MAYOR DATE: April 8, 2003
FROM: DEPARTMENT: FINANCE
DIVISION/BRANCH: TREASURY - SoOTx x1Lo
REQUEST: Motor Vehicle Registration
® NEW PO$IiION _~7 ark T sR_~ ~
T111E PAY GRADE
? REALLOCATION
CURR@JI TRIE /?pS100N NO. PAY GRADE
PROPOS®TIRE PAY GRADE
? OTHER
(chv~7~ FTE hanM. ~K.~ CYlRR@lfTRIF/POSIIION NQ PAY GRADE
COMMENTS: Tha ('rnmty of Hawaii experienced th Ta ~pst growth rata of
registered vehicles for anv county in the State over the past two years.
This position will improve service to the public by reducing wait time
in our lobby and improve response time for telephone and mail in requests.
DEPARTMENTHEA DATE
~J APPROVED ? DISAPPROVED
MAYOR DATE
D~ I CP-005-(2/9J)(11/9J)
f
t
NEW POSITION INFORMATION FORM
Department: Finance Date: /lP~ 2003
Division/Branch: Treasury -South Ailo
# of Similar
Poy Fvnd Pos. in
Class Title Grade Sala Source De t.
Motor Vehicle Registration Clerk I SR-13A $2,138.00 5124.01 9
SEE ATTACHED FOR RESPONSES TO ITEMS 1 to 6.
t. Give reasons how new duties arose (statutes enacted, ordinances. newly
au Ihorized programs, basis for increased workloads, e1c.l:
2. Can new duties be assigned to existing positions or handled in other way such os short
term contracts. etc.
3. How will new position increase the efficiency/effectiveness of operations2 IUse
productivity measurements where possible.l:
New Position Form
Page 2
4. Alternatives that were considered in lieu of new position. (Have technological changes
been considered2~
S. Why were manpower needs not planned through budgetary process2
6. List other rationale or pertinent statements and data:
OCS CV-001 (1/97)
ATTACHMENT TO NEW POSITION INFORMATION FORM
1. Give reasons how new duties arose (statutes enacted, ordinances, newly
authorized programs, basis for increased workloads, etc.):
The increase in workload is caused by the increase in the number of registered
vehicles. See Exhibit A. The staffing in Hilo has been the same since 1990,
despite a steady increase in registered vehicles since 1993.
2. Can new duties be assigned to existing positions or handled in other ways such as
short-term contracts, etc.
No. The existing employees already have full workloads while simultaneously
attempting to accommodate additional workloads. This is not a temporary
condition but an upward trend driven by the population increases for this island.
3. How will new position increase the efficiency/effectiveness of operations? (Use
productivity measurements where possible.):
1. The public will have a shorter wait to have their transactions processed.
This is our no. 1 complaint. We are the most heavily visited county
agency on a day to day basis, and over-the counter service may be the only
face to face contact a citizen may have with the County. Yet, we may be
sending the message that the County Government is unconcerned about
their long wait in line. Businesses such as automobile dealers and car
rental agencies depend on a quick tumazound for us. The dealer volume
has increased markedly to the point that one person dedicated to just doing
dealer work cannot keep up at times.
2. More staff will allow us to respond to telephone calls faster. During busy
times, the treasury cashiering and accounting section helps to answer
telephone calls which diverts them from their primary duties. Calls
sometimes overflow to the Finance Director's secretary when callers
become impatient.
3. Most of our business is vehicle registration renewals through the mail.
We are having more difficulty in mailing out the renewal stickers in a
timely manner. This prompts a call from the customer, which adds further
to the workload.
4. The new position will help our staffing to maintain an acceptable level of
service when someone is absent. The quality of service decreases and the
stress level increases when there are multiple absences the same day due
to vacation and sick leave. We are not working at a sustainable level, but
starting a downward spiral whereby sick leave is increasing. This causes
an additional burden on the remaining staff. They are required to work
overtime which means more compensatory time. Those earning
compensatory time will take their time off which leaves us with less staff.
This leads to more complaints and more stress. The more abusive
complainers resent that our workers have breaks and a lunch hour. They
want our windows to be fully staffed at all times. Our lines no longer are
formed outside the office but the queue is contained within our enclosed
lobby. Unfortunately, this setup subjects everyone to an abusive
complainer.
4. Alternatives that were considered in lieu of new position. (Have technological
changes been considered?)
The basic nature of the work does not lend itself to any degree of meaningful
change without statutory revision. Most of the work is transactional and routine
and additional staff is requested to deal with the volume. The work is time
sensitive and cannot be deferred. Currently, the Senior Employment Program is
providing 32 hours per week of labor through two part-time workers, providing
assistance with the routine, clerical work.
The other element of the work deals with interaction with human beings, which is
time consuming, non-routine and unpredictable. Problems, complaints, and
disputes have to be resolved. Laws have to be communicated and explained.
Requests have to be researched. The legitimacy of documents has to be
determined, and exceptions have to be considered. This type of work has limited
application to technological change.
5. Why were manpower needs not planned through budgetary process?
Fees to generate funds allowing additional positions were established by Ord. 02-
90 during the current budget year.
6. List other rationale or pertinent statements and data:
The public has provided plenty of feedback that they demand to have more clerks
working on the counters, want to have their phone calls answered promptly, and
want a quick turnaround to their mail-in requests. The present staffing level
cannot provide the service the public expects, and with increasing volume, this
condition will only get worse. Vehicle registration fees were increased with the
justification of improving service. We cannot expect our employees to work
longer and longer hours, especially if only compensatory time off is offered.
Treasury Division Vehicle Registration and Staff Count
Year Reg. Veh. No. incr. % incr. Treasury MVR Hilo MVR Kona Total
1984-91 growth period
1985 90,171 5,094 6.0% 4 6 1 11
1986 94,270 4,099 4.5% 4 6 1.5 11.5
1987 97,656 3,386 3.6% 4 7 1.5 12.5
1988 100,915 3,259 3.3% 4 7 2 13
1989 108,372 7,457 7.4% 4 7 2 13
1990 115,460 7,088 6.5% 4 9 2 15
1991 118,171 2,711 2.3% 4 9 2 15
1992-95 no growth period
1992 118,128 (43) 0.0% 4 9 3 16
1993 115,757 (2,371) -2.0% 4 9 3 16
1994 116,361 604 0.5% 4 9 3 16
1995 116,751 390 0.3% 4 9 3 16
1996-2002 growth period
1996 120,783 4,032 3.5% 4 9 3 16
1997 123,522 2,739 2.3% 4 9 3 16
1998 127,187 3,665 3.0% 4 9 3 16
1999 131,562 4,375 3.4% 4 9 3 16
2000 138,616 7,054 5.4% 4 9 3 16
2001 143,802 5,186 3.7% 4 9 4 17
2002 149,746 5,944 4.1% 4 9 4 17
During the 7-year period between 1985 and 1991, vehicle registrations increased by 28,000 and staffing
increased by 4 with an additional staff member added in 1992.
During the 7-year period between 1996 and 2002, vehicle registrations increased by 28,963, but staffing
increased by only one.
EXHIBIT A
. SOURCE OF FUNDS FOR NEW POSITION/REALLOCATION/(:H`~NGE IN FTE
1. COMPUTATION OF FUNDS REQUIRED FOR POSRION NO. nrFw (If no position
number indicate 'nen/:)
a) New mouthy salary j 2.13s. o0
b) Present monthly salary specifkally included in
Fy2oo2-03 budpet(IftJOTBUDGET~,INDICATE~) S 0
c) Net funds required (Item "a"minus Item "b") j 2 ,13 s . 00
d) Remaining number of months In current fiscal year
ei W nds required to remainder of fiscal year
(Items "c" x Item d") j 6 , 414.00
2 AVAILABRITY OF FUNDS
a) What is the posifton's fund source (county, state. federol)2 County
b) Wnds are budgeted in account number. - - - -
_ c) Funds are available in account number. 010-121-5124.01-011
Transfer to account number.
d? Request to transfer funds for reatlocation:
From: 010-911-5911.70.341 Provision for Reallocation
Total Amount
To:
Account Number Account Title
I certify that fhe informotian is correct and funds are available. and thoi the~funds may be
used for the dassificotion action as requested.
Department H ad Date
DGT O-OOI (I/93l R~r. 8/91; 8/f0
DEPARTMENT OF CIVIL SERVICE LOCATION
COUNTY OF HAWAII
Dept. Finance
f. Position No. NEW Div. or Bur. Treasury
POSITION DESCRIPTION FORM Section Licensing
Type: Civil Service ® Exempt ?
Geog. Loc South Hilo
Permanent ® Temporary ?
Full-Time ® Part-Time ?
2• FOR CIVIL SERVICE USE ONLY
Allocation Class _Motor Vehicle Registration Clerk I Salary Range SR-13 Effective Date
Approved: Date gy;
Authority Date
Director of Personnel
3• DUTIES OF THE POSITION
List each duty assigned ro the position separately. Arrange these duties in logical order beginning with those perforrrred most kequantiy antl idlowed by Nxrse performed occasionally.
Be dear, complete, and corxdse. Stlck ro statements d fac; avoid the use d vague of general terms. Give an estimate d Iha average amoum d time seem in performing each major
duty. If a reallocation d the position is requested, show the exact charges In duties, reasons for these the
rgea aril IM exad tlata when Meae dnanges acwned. If more space is
needed, use a blank sheet antl attach ro this form.
Show
Determines motor vehicle ownership for registration and titling purposes. Examines regularlity, genuineness and of time
authenticity of applications, certificates and other source documents necessary to establish proof of ownership.
Computes and collects County and State vehicle weight tax and registration fees; collects other appropriate
vehicle registration fees. Issues original and duplicate certificates of registration and ownership, license plates and
decals. Batches daily work for transmission to supervisor. Interprets and clarifies for the applicant relating to
various aspects of registration and titling of motor vehicles. Operates computer terminal to make inquiries, transmit
and update computerized vehicle registration records. Answers telephone inquiries concerning regisVation and
licensing procedures. Keeps abreast of statutory requirements of the State of Hawaii affecting motor vehicle
registration and licensing. Updates ownership and registration records manually. Posts daily motor vehicle
receipts on computer. Reviews computer center printouts. (f)(3)
95%
Issues business and occupational licenses, dog licenses and bicycle licenses; explains procedures and legal
requirements regarding these licenses and collects appropriate fees; balances collections daily. Pertorms
other related duties, as required. (1)(3)
5%
4. SUPERVISION RECEIVED Give the position no. and title of immediate supervisor of this position.
Position Number 0044 Title Motor Vehicle Registration Clerk II
5' SUPERVISORY RESPONSIBILITIES OF THE POSITION
List must coincide with the official organization chart
Position No. Title Nature of Supervision
DCS CP-007 (Z90)
6. Present Ctass Pay Grade
7. REQUESTED ACTION '
New Position-Initial Allocation ®Chan®e in Duties and Responsibilities•Reallocation ~ Redescription -Review ? Effective Date / /
Requested Class Allocation Motor Vehicle Registration Clerk I Pay Grade SR-73
8. CERTIFICATION OF EMPLOYEE The duties 8 responsibilities described above are axurate and complete.
Employee's Name (Print)
Employee's Signature Date
8 STATEMENT OF IMMEDIATE SUPERVISOR
a. Describe the nature and extent of supervision, which you exercise over this position.
General
b. Indicate the qualifications absolutely necessary to pertorm the duties of the position. Keep in mind the position itself and
the qualrfications a new employee must bring to the position rather than the qualifications of the employee who now
occu ies it.
Education -General Basic Qual'rfications Necessary for Work Pertonnance
Circle hi hest ear Elementa and Hi School 1 2 3 4 5 6 7 8 9 1 0 1 1 1
S ecial or Professional: Colle e 1 2 3 4 1 2 3 4 Kind:
Work Experience-Kind See attached.
and length in years
Knowledge skills and See attached.
abilities:
Physical requirements: See attached.
Licenses or certificates required: None
10. CERTIFICATION OF IMMEDIATE SUPERVISOR~Q I c-e~rt(ifrv that the above statements are accurate and complete.
Immediate Supervisor's Signature ~p a(cea(~r.~_ Date ~ /7 Q3
11. CERTIFICATION OF DIVISION HEAD,I,/c~~e~rtify that the above statements are accurate and complete.
Division Head's Signature _~//'!.L ~r.~GG~ Date .~-y 1 O 3
12. CERTIFICATION OF DEPARTMENT HE I'ce ify that the above statements are accurate and complete.
Department Head's Signature _ Date ~.3
Distribution: Ori final -Civil Service; 1 s' co - De artment; 2nd Co - Em to ee
NEW POSITION -MOTOR VEHICLE REGISTRATION CLERK I SR-13 -
TREASURY DIVISION, SOUTH HILO OFFICE
MINIMUM OUALIFICAITON REQUIREMENTS
Work Experience-Kind and Length in Years
Training and Experience: A combination of education and experience substantially
equivalent to graduation from high school and three (3) years of clerical experience, one
(1) of which shall have been in motor vehicle registration activities.
Knowledge, Skills and Abilities
Knowledge of: laws, ordinance and regulations governing the registration and licensing
of motor vehicles in the State of Hawaii; sources of information relating to motor vehicle
registration and title practices of the various states, U. S. possession and foreign
countries; vehicle chazacteristics and descriptions; purposes, uses and requirements of
common legal and business documents such as contracts, bills of sale, powers of attorney,
affidavits, etc.; office practices and procedures; uses of standazd office machines.
Ability to: deal tactfully and effectively with the public; understand and apply provisions
to pertinent laws, ordinances and regulations, keep records and maintain files; make
arithmetical computations and compare names and numbers accurately; operate a
typewriter and other common office machines.
Phvsical Requirements
Persons seeking appointment to positions in this class must meet the health and physical
condition standazds deemed necessary and proper for performance of the duties.
Phvsical Effort Grouping: Light
I
REQUEST FOR ORGANIZATIONAL CFIANGES AND/OR POSITION ACTIONS
TO: MAYOR DATE: April 8, 2003
FROM: DEPARTMENT: FINANCE
DIVISION/BRANCH: Treasury -South Hilo
REdUEST:
® NEW POSI110N Account Clerk SR-11A
TI11E PAY GRADE
O REAUOCAnoN
C:17RREHf TR1E /POSITION NO. PAY GRADE
PROPCS®TffLE PAY GRADE
? OTHER
lehv,q~ in F1E lrvu(w. Ne.l CURREYTiRLFJPO3IRON NO. PAY GRADE
COMMENTS: This position will be assigned daily accounting duties,
but will be capable in assisting the vehicle registration section with
mail renewals. This flexibility will enable the Division to utilize the
individual in the area where he/she is needed the most.
G~/1~~-~ ~ g~~
-i~DEPARTMENT HEAD DATE
APPROVED ? DISAPPROVED
MAYOR ATE
pt:S CP-005 (2/91)(11/93)
i; ,
r
4
NEW POSITION INFORMATION FORM
Deportment: Finance Dafe: ~f
RAG e~i
Division/Branch: Treasury -South Hilo
# of Similar
Pay Fund Pos. in
Class Title Grade Sala Source De t.
Account Clerk SR-11A $1,975.00 5124.01 0
SEE ATTACHED FOR ITEMS 1 to 6.
I. Give reasons how new duties arose (statutes enacted, ordinances. newly
authorized programs, basis for increased workloads, etc.
2. Can new duties be assigned to existing positions or handled in other way such as shod
term contracts, etc.
3. How will new position increase the efficiency/effectiveness of operations2 (Use
productivity measurements where possible.l:
New Position Form
Page 2
4. Alternatives that were considered in lieu of new position. (Have technological changes
been consideredZ~
5. Why were manpower needs not planned through budgetary process2
6. Lizt other rationale or pertinent stotements and data:
DCS CF-001 (2/93)
ATTACHMENT TO NEW POSITION INFORMATION FORM (Accounting duties)
1. Give reasons how new duties arose (statutes enacted, ordinances, newly
authorized programs, basis for increased workloads, etc.):
The County's revenues increase each year. This means there aze more deposits to
be receipted, more bad checks to be account for, and more adjustments to be
made. Bonds are issued more frequently, and there are more dogs to license.
Generally, the volume of work has steadily increased to the point where a 40-hour
work week is insufficient.
2. Can new duties be assigned to existing positions or handled in other ways such as
short-term contracts, etc.
No. The existing employees already have full workloads while simultaneously
attempting to accommodate additional workloads.
3. How will new position increase the efficiency/effectiveness of operations? (Use
productivity measurements where possible.):
1. Our accounting work must be done in a timely manner. Failure to do so
would jeopazdize the accuracy of the Comprehensive Annual Financial Report
(CAFR), which would, in turn, affect bond underwriting, grant issuance, etc.
More problems are created when accounting records are not kept current.
2. Additional staff would enhance the separation of duties, which is a form of
internal control. This is an important and unique requirement of this office,
which is entrusted to manage millions of dollazs of the County's monies. The
backlog in the accountant's position has necessitated the Treasurer in
assuming the bank reconciliation duties. Also, each staff member is assigned
unique tasks, and during absences, another staff member must perform those
duties. These situations create a less than ideal system of check and balances.
3. The shortage of accounting capacity forces management to assist in areas that
aze falling behind. This deprives the division and county of management
functions such as long range planning, customer service, staff development,
and evaluating possible new initiatives.
4. More help would allow us to catch up on the backlog of work including
arbitrage calculations.
4. Alternatives that were considered in lieu of new position. (Have technological
changes been considered?)
We are continuously looking for ways to increase productivity and efficiency.
We have converted many spreadsheet accounting forms to Excel.
We aze currently evaluating an alternative to the use of warrants. We have
benefited from many, many hours of voluntary help.
Currently, one of our two Senior Employment Program workers helps almost
exclusively with our cashiering and accounting section. It would not be possible
to accomplish our work without her help, however we need a permanent solution
to our understaffing.
5. Why were manpower needs not planned through budgettiry process?
Fees to generate funds allowing additional positions were established by Ord. 02-
90 during the current budget year.
6. List other rationale or pertinent statements and data:
The number of staff in the cashiering and accounting section has remained at four
for more than twenty years. During this period of time, more and more
transactions are processed each year. Treasury receipts aze a good reflection of
the volume increase (Exhibit B). The problems from understaffing aze like the
cracks that are appearing in a dam. Reports are completed late, daily transactions
are done in batches, and information to our constituents (other County agencies)
are less timely and accurate. It is likely that the volume and complexity of the
County's finances will continue to grow. The point has been reached where the
workload warrants hiring another employee.
No. of Treasury
EY Re~c
,ipts Processed
1980 6,422
1981 6,558
1982 6,453
1983 6, 546
1984 6, 587
1985 6,404
1986 6, 833
1987 7, 329
1988 7,295
1989 7, 350
1990 7, 520
1991 7,414
1992 7, 434
1993 6, 890
1994 6,806
1995 7,173
1996 7,611
1997 8, 027
1998 8,303
1999 8,692
2000 9,100
2001 8, 978
2002 9,439
EXHBIT B
ATTACHMENT TO NEW POSITION INFORMATION FORM (MVR Clerk duties)
1. Give reasons how new duties arose (statutes enacted, ordinances, newly
authorized programs, basis for increased workloads, etc.):
The increase in workload is caused by the increase in the number of registered
vehicles. See Exhibit A. The staffing in Hilo has been the same since 1990,
despite a steady increase in registered vehicles since 1993.
2. Can new duties be assigned to existing positions or handled in other ways such as
short-term contracts, etc.
No. The existing employees already have full workloads. This is position is
needed to reduce the use of overtime to send out vehicle registration renewals in a
timely manner.
3. How will new position increase the efficiency/effectiveness of operations? (Use
productivity measurements where possible.):
The volume of mail has reached a point whereby the vehicle registration staff
must work overtime. They would be working more overtime without this
position. Adding this position is a more cost effective way to process the mail,
since this position is a lower grade that the Motor Vehicle Registration Clerk
position and reduces overtime costs.
4. Alternatives that were considered in lieu of new position. (Have technological
changes been considered?)
Currently, one of our two Senior Employment Program workers helps almost
exclusively with processing of the mail in renewals. These workers could leave on
a moment's notice if they receive permanent jobs elsewhere.
5. Why were manpower needs not planned through budgetary process?
Fees to generate funds allowing additional positions were established by Ord. 02-
90 during the current budget year.
6. List other rationale or pertinent statements and data:
Most of our vehicle registration renewals are processed through the mail. All of
our mail is processed at the Hilo office, none in Kona. The renewals are
staggered each month throughout the year. We must complete March renewals by
the end of March, April's by the end of April, etc. Citizens will not tolerate
driving with expired stickers. They will call us if we take more than a few days,
which is unproductive when we have to answer this type of call. Renewals are
mailed out 45 days before the expiration. Sometimes we are caught in the
situation where the end of the month rush comes at the same time when the early
birds from the next month mail in their renewals during the same time frame. It
seems we get caught more and more in this backlog situation. The clerks work on
mail when there is no lobby traffic, so everyone in this office is constantly busy.
The volume is at the level where we will fall back some time during the month,
every month. We can only offer compensatory time off, because our overtime
budget was exhausted by the first quarter. So far, the staff has been great about
working overtime, although it is difficult for the supervisors to be trying to staff
all stations when there is so much compensatory time earned.
Treasury Division Vehicle Registration and Staff Count
Year Reg. Veh. No. incr. %incr. ~~-ua &IVR Hilo AAVR Kona Total
1984-91 growth period
1985 90,171 5,094 6.0°h 4 6 1 11
1986 94,270 4,099 4.5% 4 6 1.5 11.5
1987 97,656 3,386 3.6% 4 7 1.5 12.5
1988 100,915 3,259 3.3% 4 7 2 13
1989 108,372 7,457 7.4% 4 7 2 13
1990 115,460 7,088 6.5% 4 9 2 15
1991 118,171 2,711 2.3% 4 9 2 15
1992-95 no growth period
1992 118,128 (43) 0.0% 4 9 3 16
1993 115,757 (2,371) -2.0% 4 9 3 16
1994 116,361 604 0.5% 4 9 3 16
1995 116,751 390 0.3% 4 9 3 16
1996-2002 growth period
1996 120,783 4,032 3.5% 4 9 3 16
1997 123,522 2,739 2.3% 4 9 3 16
1998 127,187 3,665 3.0% 4 9 3 16
1999 131,562 4,375 3.4% 4 9 3 16
2000 138,616 7,054 5.4% 4 9 3 16
2001 143,802 5,186 3.7% 4 9 4 17
2002 149,746 5,944 4.1% 4 9 4 17
During the 7-year period between 1985 and 1991, vehicle registrations increased by 28,000 and staffing
increased by 4 with an additional staff member added in 1992.
During the 7-year period between 1996 and 2002, vehicle registrations increased by 28,963, but staffing
increased by only one.
EXHIBIT A
. SOURCE OF FUNDS FOR NEW POSITION/REALLOCATION/CHANCE IN FTE
1. COMPUTATION OF FUNDS REQUIRED FOR POSITION NO. Npm (If no position
numberindicate "newt'.)
a) New monthly salary S ~ . e ~ 5 . nn
b) Present monthly salary specifk~ly included in
Fy 2002-03 budget (M NOT BUDGETED. INDICATE -0-) ~ 0
c) Net funds requred Qtem c" minus Item "b'~ y 1, 975.00
d? Remaining number of months to current fiscd year ~
e) Funds required In remainder of fiscal year
(Items"c"xltem d") ~ 5;925.00
2. AVAILABILITY OF FUNDS
a) What is the posilion't fund source (county, state, federal?2 0 ~ntv
b) Funds are budgeted In account number.
_ c) Funds are available in account number. 010-121-5124.01-011
Transfer to accourd number.
d) Request to iransferfunds forreagocation:
from: 010-9115911.70.341 Provkion for Reallocation
Total Amount
To:
Account Number AccountT'itle
I certify that the information is correct and funds are available, and that the 7unds may be
used for the classd'icotion action at requested.
~VWf„~~~ _ v~ o~-a3
Department cad Date
OGS CP-001(2/93) Rw. 8/91: 8/97
DEPARTMENT OF CIVIL SERVICE LOCATION
COUNTY OF HAWAII Dept. Finance
1. Position No. NEW Div. or Bur. Treasury
POSITION DESCRIPTION FORM section Accounting
Type: Civil Service ® Exempt ? Geog. Loc South Hilo
Permanent ® Temporary ?
Full-Time ® Part-Time ?
2. FOR CIVIL SERVICE USE ONLY
Allocation Class Account Clerk Salary Range SR-11 Effective Date
Approved: Date By:
AuNority Date Director of Personnel
3. DUTIES OF THE POSffION
List each duty assigned to Me position seperaMly. Arrange tiresa duties in Ivpwl order brginning wiM those performed most frequently and fdkmed M those performed oaasionalty.
Be dear, complete, and cendse. Stick to statements o/fad; avoid Me use o/ vague of general terms. Glve an estimate of the average amount d time spent in per/orm(ng each major
duty. If a reallocation of the position is requested, show the axed changes in duties, reasons for these changes and Me axed date when theae changes occunatl. I(more space is
needed, use a blank sheet and attach b This form.
Show
See attached. of time
4. SUPERVISION RECENED Glve the position no. and title of immediate supervisor of this position.
Position Number 2438 Title Treasurer
5• SUPERVISORY RESPONSIBILITIES OF THE POSITION
List must coincide wNh the official organization chart
Position No. Title Nature of Supervision
DCS CP-001 (2/90)
6. Present Class Pay Grade
7. REQUESTED ACTION
New Posihon-Initial Allocation ®Change in Duties and Responsibilities-Reallocation ? Redescription -Review ? Effective Date / /
Requested Class Allocation Account Clerk Pay Grade SR-11
8. CERTIFICATION OF EMPLOYEE The duties & responsibilities descdbed above are accurate and complete.
Employee's Name (Print)
Employee's Signature _ Date
9 STATEMENT OF IMMEDU\TE SUPERVISOR
a. Describe the nature and extent of supervision, which you exercise over this position.
General
b. Indicate the qualifications absolutely necessary to perform the duties of the position. Keep in mind the position itself and
the qualifications a new employee must bring to the position rather than the qualifications of the employee who now
occupies it.
Education -General Basic Qualifications Necessary for Work Performance
(Circle highest year) (Elementary and High School) 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2)
Special or Professional: (College) 1 2 3 4 1 2 3 4 Kind:
Work Experience-Kind See attached.
and length in years
Knowledge skills and See attached.
abilities:
Physical requirements: See attached.
Licenses or certificates required: None
10. CERTIFICATION OF IMMEDIATE SUPERVISOR I certi that the above statements are accurate and complete.
Immediate Supervisor's Signature ~ ~'~L~(` Date ~ i7 d
11. CERTIFICATION OF DIVISION HEAD I certifJ~y tnh~a~t~th~e/ab/oyv~e statements are accurate and complete.
Division Head's Signature ~ur ""ur/~c- f/~~~Z~.G1(~ Date 7-D•~
12. CERTIFICATION OF DEPARTMENT HEAD J certify that the above statements are accurate and complete.
Department Head's Signature _ Date O'/• U~-bt3
Distribution: Original -Civil Service; 1 s' copy -Depart nt; 2n0 Copy - Emplo ee
02-25-03 1
POS. NO. (NEW) -ACCOUNT CLERK, SR-11 -TREASURY DIVISION. ACCOUNTING
SECTION. SOUTH HILO
Accountine:
Daily inputs data accessed from Treasury Receipts into the computerized Cash Receipt
Summary; verifies and correct error(s), if any, so that totals of Treasury Receipts and Cash
Receipts Summary match; and inputs figures into Daily Summary Report. Inputs totals for each
fund and totals of deposits from revenues received to various financial institutions of the Daily
Summary Report. Verifies that all amounts to various financial institutions and Treasury
Receipts match. (1)(2)
Upon receipt of Vehicle Certification requests from statewide Prosecuting Attorney offices and
both Federal and State Courts, researches and furnishes requested information by typing the
Certifications; and sends completed Certifications, with supportive documentation, to requestors.
(1)(2)
Maintains log on disposition of all checks returned by financial institutions and departments;
returns checks to appropriate departments for collection and/or write off; sends out notification
letters to check writers for collection of check amounts, service fees, and course of action if
payment not received. If payment not received by deadline, flags computer, tabulates the write
off amounts and provides tapes to Supervising Motor Vehicle Registration Clerk; and files
copies of notification letters. Provides bank notification slip and payments received to Pre-Audit
Clerk I. If payment is received after computer is flagged and amounts written off, deletes flag on
computer; provides tabulated recovery amounts and gives tabulated tape and monies to
Supervising Motor Vehicle Registration Clerk; removes copies of notification letters from files
and places payments received in folder. Balances total of monthly outstanding amounts on
returned checks with the bank balance statement. (1)(2)
TOTAL PERCENTAGE: 60 Percent
Motor Vehicle Registration:
For motor vehicle registration renewals, verifies that requirements such as current safety checks,
correct payments, etc., aze met; issues emblems; updates computerized data and registration
forms; sorts and batches registration forms; returns via mail rejected registration forms, with
explanation of resolution, to customers; totals license fees of batches and accompanying
incoming payments to verify that both totals match and then gives batches and payments to the
supervisor. If totals are not equal, searches for and corrects error(s). Files motor vehicle
registration documents and printouts. (1)(2)
Reviews and verifies information provided on the special plate applications for accuracy and if
inaccurate, contacts applicants to rectify; verifies that correct payments received; verifies dates
and times received are entered on the applications; verifies information to be famished on the
license plate conforms to regulations; verifies that special license plate transactions do not fall
under rejected license plate category; types Treasury Receipts for all special plate applications;
verifies that the totals for the special plate license fees and accompanying incoming payments
match; types transmittal letters to order special license plates; verifies that orders for special
license plates are correct and if not, follows up with the vendor; notifies applicants in writing
02-25-03 2
about license plate pickup; labels and stores license plates; and maintains by inputting into the
computerized master listing of all special plates ordered and received. (1)(2)
TOTAL PERCENTAGE: 20 Percent
Other Licenses
For both new and renewal of business and occupational licenses, types information furnished on
Business and Occupation License and Identification Cazd by customers; issues license numbers;
collects license fees; mails rejected forms, with rectifying explanation, to customers and if in
conformance, returns via mail original Business and Occupation License and Identification Card
to customers. At the end of the day, batches by Business and Occupation License and
Identification Cards; total license fees by batches and totals accompanying incoming payments to
verify that totals match; searches for and corrects error(s); and gives batches to Pre-Audit Clerk I
for disposition. (1)(2)
For dog licenses, opens mailed renewals requests; verifies correct payments; issues dog tag
number; updates Dog License and Registration Cazd; returns via mail rejected Dog License and
Registration Cazd forms with rectifying explanation to customers; batches dog license cards;
totals license fees by batches and accompanying incoming payments separately to verify that
totals match; mails licenses and dog tags to customers; and gives payments and batches to the
Pre-Audit Clerk I for disposition. (1)(2)
For Bicycle Licenses, receives incoming Bicycle and Moped Registration soft application form
from the customers; verifies that pertinent information is fumished on the forms; verifies the
applicability to Permanent Registration, Replacement Decal, Duplicate Registration or
Ownership Transfer; issues permanent bicycle license (moped) stickers, if applicable; collects
proper payments; updates information on Application for Bicycle and Moped Registration forms
on computer; prints hazd copies of Bicycle and Moped Registration from computer while
attaching emblems to hard copies of Registration; mails emblems, if applicable, and Bicycle and
Moped Registrations to customers; returns via mail rejected registration forms with rectifying
explanation to customers. At the end of the day, batches Bicycle Licenses; totals license fees by
batches and accompanying incoming payments to verify that totals match. If error(s) exist,
searches for and corrects error(s). Gives batches and corresponding payments to Pre-Audit Clerk
L (1)(2)
After receiving from Pre-Audit Clerk I the consolidated licenses, including Business and
Occupation, Dog, and Bicycle and Moped, inputs data accessed from the registration forms into
the computer to generate printout reports. Files registration forms and printouts. (1)(2)
TOTAL PERCENTAGE: ] 0 Percent
Answers telephone calls; receives and segregates incoming mail. Inputs daily motor vehicle
receipts on computer. Performs other work as needed. (1)(2)
TOTAL PERCENTAGE: 10 Percent
NEW POSITION -ACCOUNT CLERK SR-11 -TREASURY DIVISION SOUTH HILO
OFFICE
MIIVIMUM QUALIFICATION REQUIREMENTS
Work Experience-Kind and Leneth in Years
Training and Experience: A combination of education and experience substantially equivalent to
graduation from high school and three (3) years of clerical experience, two (2) of which shall
have been in account recordkeeping work.
Knowledge, Skills and Abilities
Knowledge of: bookkeeping principles and practices; oflce practices and procedures; grammar,
spelling and word usage; filing methods and systems; use of standard office machines.
Ability to: maintain fiscal accounts and records; detect errors in posting and calculations;
prepaze financial reports and statements; interpret fiscal records and data; interpret laws and rules
and regulations of the department; make arithmetical computations; compare names and
numbers; operate calculating and adding machines and typewriters; give and follow oral and
written instnactions; work harmoniously with others.
Physical Requirements
Persons seeking appointment to positions in this class must meet the health and physical
condition standards deemed necessary and proper for performance of the duties.
REQUEST FOR ORGANIZATIONAL CHANGES AND/OR POSITION ACTIONS
TO: MANAGING DIRECTOR DATE: April 8, 2003
FROM: DEPARTMENT: Finance
DIVISION/BRANCH: Treasury -South Hilo
REQUEST:
® NEW POSITION Clerk III SR-10A
TITLE PAY GRADE
? REALLOCATION
FOS. RO- URRENT I LE PAY GRADE
PROPOSED TITLE PAY GRADE
? OTHER
(change In Fie, transfer, em_I POS. NO. CURRENT TITLE PAY GRADE
COMMENTS:
This position will primarily process vehicle registration renewals received through the
mail. This is a full-time position that will improve mail turnaround time and reduce overtime.
Dog and bike licensing will also be done.
o~ ~
DA DEP RTMENT HEAD
APPROVED ? DISAPPROVED
C-~~}~ ~F I I D~ 0 3
MANAGING DIRECTOR DATE
OCS CP-005 (2/93)(1 1/93~(7/Of)
NEW POSITION INFORMATION FORM
Department: Finance Date: A~~t/( 8, 2003
Division/Branch: Treasury -South Hilo
# of Similar
Pay Fund Pos. in
Class Title Grade Salary Source Dept.
Clerklll SR-10A $1,901.00 5124.01 1 Full-
Time
SEE ATTACHED FOR RESPONSES TO ITEMS 1 TO 6.
1. Give reasons how new duties arose (statutes enacted, ordinances, newly
authorized programs, basis for increased workloads, etc.
2. Can new duties be assigned to existing positions or handled in other way such as short term
contracts, etc.
3. How will new position increase the efficiency/effectiveness of operations? (Use
productivity measurements where possible.):
New Position Form
Page 2
4. Alternatives that were considered in lieu of new position. (Have technological changes
been considered?)
5. Why were manpower needs not planned through budgetary process?
6. List other rationale or pertinent statements and data:
DCS CP-002 (2/93)
ATTACHMENT TO NEW POSITION INFORMATION FORM
1. Give reasons how new duties arose (statutes enacted, ordinances, newly
authorized programs, basis for increased workloads, etc.):
The increase in workload is caused by the increase in the number of registered
vehicles. See Exhibit A. The staffing in Hilo has been the same since 1990,
despite a steady increase in registered vehicles since 1993.
2. Can new duties be assigned to existing positions or handled in other ways such as
short-term contracts, etc.
No. The existing employees already have full workloads. This is position is
needed to reduce the use of overtime to send out vehicle registration renewals in a
timely manner.
3. How will new position increase the efficiency/effectiveness of operations? (Use
productivity measurements where possible.):
The volume of mail has reached a point whereby the vehicle registration staff
must work overtime. They would be working more overtime without this
position. Adding this position is a more cost effective way to process the mail,
since this position is a lower grade that the Motor Vehicle Registration Clerk
position and reduces overtime costs.
4. Alternatives that were considered in lieu of new position. (Have technological
changes been considered?)
Currently, one of our two Senior Employment Program workers helps almost
exclusively with processing of the mail in renewals. These workers could leave on
a moment's notice if they receive permanent jobs elsewhere.
5. Why were manpower needs not planned through budgetary process?
Fees to generate funds allowing additional positions were established by Ord. 02-
90 during the current budget year.
6. List other rationale or pertinent statements and data:
Most of our vehicle registration renewals are processed through the mail. All of
our mail is processed at the Hilo office, none in Kona. The renewals are
staggered each month throughout the year. We must complete March renewals by
the end of March, April's by the end of April, etc. Citizens will not tolerate
driving with expired stickers. They will callus if we take more than a few days,
which is unproductive when we have to answer this type of call. Renewals are
mailed out 45 days before the expiration. Sometimes we are caught in the
situation where the end of the month rush comes at the same time when the early
birds from the next month mail in their renewals during the same time frame. It
seems we get caught more and more in this backlog situation. The clerks work on
mail when there is no lobby traffic, so everyone in this office is constantly busy.
The volume is at the level where we will fall back some time during the month,
every month. We can only offer compensatory time off, because our overtime
budget was exhausted by the first quarter. So far, the staff has been great about
working overtime, although it is difficult for the supervisors to be trying to staff
all stations when there is so much compensatory time earned.
Treasury Division Vehicle Registration and Staff Count
Yea[ Reg. Veh. f~Q,.jp~L % incr. Treasury MVR Hilo MVR Kona Total
1984-91 growth period
1985 90,171 5,094 6.0% 4 6 1 11
1986 94,270 4,099 4.5% 4 6 1.5 11.5
1987 97,656 3,386 3.6% 4 7 1.5 12.5
1988 100,915 3,259 3.3% 4 7 2 13
1989 108,372 7,457 7.4% 4 7 2 13
1990 115,460 7,088 6.5% 4 9 2 15
1991 118,171 2,711 2.3% 4 9 2 15
1992-95 no growth period
1992 118,128 (43) 0.0% 4 9 3 16
1993 115,757 (2,371) -2.0% 4 9 3 16
1994 116,361 604 0.5% 4 9 3 16
1995 116,751 390 0.3% 4 9 3 16
1996-2002 growth period
1996 120,783 4,032 3.5°~ 4 9 3 16
1997 123,522 2,739 2.3°h 4 9 3 16
1998 127,187 3,665 3.0% 4 9 3 16
1999 131,562 4,375 3.4°h 4 9 3 16
2000 138,616 7,054 5.4% 4 9 3 16
2001 143,802 5,186 3.7°h 4 9 4 17
2002 149,746 5,944 4.1% 4 9 4 17
During the 7-year period between 1985 and 1991, vehicle registrations increased by 28,000 and staffing
increased by 4 with an additional staff member added in 1992.
During the 7-year period between 1996 and 2002, vehicle registrations increased by 28,963, but staffing
increased by only one.
EXHIBIT A
SOURCE OF FUNDS FOR NEW POSITION/REALLOCATION/CHANGE IN FTE
1. COMPUTATION OF FUNDS REQUIRED FOR POSITION NO. New (If no position number
indicate "new'. )
a) New monthly salary $ 1,901
b) Present monthly salary specifically included in
FY budget (If NOT BUDGETED, INDICATE -0-) $ p
c) Net funds required (Item "a" minus Item "b") $ 1,901
d) Remaining number of months in current fiscal year 3
e) Funds required in remainder of fiscal year
(Items "c" x Item "d") $ 5,703
2. AVAILABILITY OF FUNDS
a) What is the position's fund source (county, state, federal)? County
b) Funds are budgeted in account number:
c) Funds are available in account number: 010-121-5124.01-011
Transfer to account number:
d) Request to transfer funds for reallocation:
From: 010-911-5911.70-341 Provision for Reallocation
Total Amount
To:
Account Number Account Title
I certify that the information is correct and funds are available, and that the funds may be used for the
classification action as requested.
~
5~-x-03
epartment Head Date
DCS CP-004 (2/93) Rev. 8/94; 8/97
DEPARTMENT OF CIVIL SERVICE LOCATION
COUNTY OF HAWAII
Dept. Finance
1. Position No. NEW Div. or Bur. Treasury
POSITION DESCRIPTION FORM Section Licensing
Type: Civil Service ® Exempt ? Geog. Loc South Hilo
Permanent ® Temporary ?
Full-Time ® Part-Time ?
2. FOR CIVIL SERVICE USE ONLY
Allocation Class Clerk III Salary Range SR-10 Effective Date
Approved: Date By:
Authority Date Director of Personnel
3. DUTIES OF THE POSITION
List each duty assigned to the positon separately. Arrange Mese tlulfes in IogMal ortler baglnning with Mole performed nwsl (requentry and followed M Mose performee occasionally,
Be Gear, complete, and concise. SUCk b statements of fact; avoid Me use of vague of general terms. Give an estimate of Me average amount of time seem in pedonning each major
duty. g a reallocatlon of Me position is requested, show Me exact changes in dutles, reasons for these changes and Me exact tlate when Mese changes occunetl. M more space is
needed, use a blank sheet and attach M Mia form.
Show
See attached. of time
4. SUPERVISION RECEIVED Give the position no. and ti0e of immediate supervisor of this position.
Position Number 0042 Title Supervising Motor Vehicle Registration Clerk
5• SUPERVISORY RESPONSIBILITIES OFTHE POSITION
List must coincide with the official organization chart
Position No. Title Nature of Supervision
DCS CP-001 (2/90)
6. Present Class Pay Grade
7. REQUESTED ACTION
New Position-Initial Allocation ®Change in Duties and Responsibilities-Reallocation ~ Redescription -Review ~ Effective Date / /
Requested Class Allocation Clerk III Pay Grade SR-10
6. CERTIFICATION OF EMPLOYEE The duties 8 responsibilities described above are accurate and complete.
Employee's Name (Print)
Employee's Signature Date
9 STATEMENT OF IMMEDIATE SUPERVISOR
a. Describe the nature and extent of supervision, which you exercise over this position.
General
n Icate a qua I ICa Ions a so ute y necessary o pe om1 t e uties o t e position. eep In min t e position Itse an
the qualifications a new employee must bring to the position rather than the qualifications of the employee who now
occupies it.
Education -General Basic Qualifications Necessary for Work Performance
(Circle highest year) (Elementary and High School) 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2
pecla or ro essiona : o ege t In
or xpenence- in ee a ac e
and length in years
now a ge s l s an ee a ac ea
abilities:
ysica requlremen s: ee a ache
Licenses or ce I Icates require one
certl t at t e a ove statements are accurate an compete.
Immediate Supervisor's Signature ~ Date '
~ . D H certl a t e a ove sta ements are accurate an compete.
Division Head's Signature/~{P1LeEU,~ ~ilil~Lr~-~-~~~ Date
A c rtl t at t e a ove statements are accura a an comp a e.
Department Head's Signature Date O~-O~- 03
Distribution: Original -Civil Service; t copy -Department; 2'w Copy -Employee
02-12-03 1
POS. NO. (NEW) -CLERK III -TREASURY DIVISION LICENSING
For motor vehicle registration renewals, verifies that requirements such as
current safety checks, correct payments, etc., are met; issues emblems; updates
computerized data and registration forms; sorts and batches registration forms;
returns via mail rejected registration forms, with explanation of resolution, to
customers; totals license fees of batches and accompanying incoming payments
to verify that both totals match and then gives batches and payments to the
supervisor. If totals are unequal, searches for and corrects error(s). Files motor
vehicle registration documents and printouts. (1)(2)
Total Percentage: 80 Percent
For both new and renewal of business and occupational licenses, types
information furnished on Business and Occupation License and Identification
Card by customers; issues license numbers; collects license fees; mails rejected
forms, with rectifying explanation, to customers and if in conformance, returns via
mail original Business and Occupation License and Identification Card to
customers. At the end of the day, batches by Business and Occupation License
and Identification Cards; total license fees by batches and totals accompanying
incoming payments to verify that totals match; searches for and corrects error(s);
and gives batches to Pre-Audit Clerk I for disposition. (1)(2)
For dog licenses, opens mailed renewals requests; verifies correct payments;
issues dog tag number; updates Dog License and Registration Card; returns via
mail rejected Dog License and Registration Card forms with rectifying
explanation to customers; batches dog license cards; totals license fees by
batches and accompanying incoming payments separately to verify that totals
match; mails licenses and dog tags to customers; and gives payments and
batches to the Pre-Audit Clerk I for disposition. (1)(2)
For Bicycle Licenses, receives incoming Bicycle and Moped Registration soft
application form from the customers; verifies that pertinent information is
furnished on the forms; verifies the applicability to Permanent Registration,
Replacement Decal, Duplicate Registration or Ownership Transfer; issues
permanent bicycle license (moped) stickers, if applicable; collects proper
payments; updates information on Application for Bicycle and Moped
Registration forms on computer; prints hard copies of Bicycle and Moped
Registration from computer while attaching emblems to hard copies of
Registration; mails emblems, if applicable, and Bicycle and Moped Registrations
to customers; returns via mail rejected registration forms with rectifying
explanation to customers. At the end of the day, batches Bicycle Licenses; totals
license fees by batches and accompanying incoming payments to verify that
totals match. If error(s) exist, searches for and corrects error(s). Gives batches
and corresponding payments to Pre-Audit Clerk I. (1)(2)
02-12-03 2
After receiving from Pre-Audit Clerk I the consolidated licenses, including
Business and Occupation, Dog, and Bicycle and Moped, inputs data accessed
from the registration forms into the computer to generate printout reports. Files
registration forms and printouts. (1)(2)
Total Percentage: 20 Percent
NEW POSITION -CLERK III SR-] 0 -TREASURY DIVISION SOUTH HILO
OFFICE
MINIMUM QUALIFICATION REQUIREMENTS
Work Experience--Kind and Length in Years
Training and Experience: A combination of education and experience substantially
equivalent to graduation from high school, and three years of clerical experience which
shall have included some typing. A current typing proficiency certificate with a
minimum typing speed of 40 net words per minutes must be presented at time of filing.
Knowledge, Skills and Abilities
Knowledge of. office practices and procedures; filing methods and systems; grammar,
spelling, and word usage; the purposes and uses of standard office machines; principles
and practices of supervision.
Ability to: type at the rate of 40 net words per minute; make arithmetic computations;
compare names and numbers accurately; set up and maintain records, summarize and
analyze materials; prepare reports; operate standard office machines and equipment;
understand, interpret, and explain laws, ordinances, regulations, and policies pertinent to
the department; give and follow oral and written instructions; deal tactfully and
effectively with the public and resolve complaints; supervise and work harmoniously
with others.
Physical Requirements
Persons seeking appointment to positions in this class must meet the health and physical
condition standards deemed necessary and proper for performance of the duties.
Physical Effort Grouping: Light
EXISTING
Department of Finance -Treasury Division
2003 Position Organization Chart
Treasurer
EM-5
HC-2438
Supvg MV Regtn Accountant III
Clk SR-22
SR-17 HC-0041
HC-0042
MV Regtn Clk II Senior Account Clk Pre-Audit Clerk I
SR-15 SR-13 SR-13
HC-0044 HC-0045 HC-0043
*HC-3234
MV Regtn Clk I
SR-13
HC-2429
HC-2634
HC-2908 (S)
HC-2909 (S)
HC-3276
HC-3522 (S)
HC-3545 (S)
*HC-3722 (S)
*HC-3036
*HC-4171
*West Hawaii Office
(S) State Reimbursable
**Temporarily downgraded to Clerk III for recruitment purposes. Downgrade period not
to exceed 06/30/03.
PROPOSED
Department of Finance -Treasury Division
2003 Position Organization Chart
Treasurer
EM-5
HC-2438
Supvg MV Regtn
Clk Account Clk Accountant III
SR-17 SR-11 SR-22
HC-0042 HC-New HC-0041
MV Regtn Clk II
SR-15 Senior Account Clk Pre-Audit Clerk I
HC-0044 SR-13 SR-13
*HC-3234 HC-0045 HC-0043
MV Regtn Clk I
SR-13
HC-2429
HC-2634
* *HC-2908(5)
HC-2909 (S)
HC-3276
HC-3522 (S)
HC-3545(5)
*HC-3722
*HC-3036
*HC-4171
HC-New
Clerk III
SR-10
HC-New
*West Hawaii Office
(S) State Reimbursable i
**Temporarily downgraded to Clerk III for recruitment purposes. Downgrade period not
to exceed 06/30/03