HomeMy WebLinkAboutCOM 0521.001 2002-2004Harry Kim
Mayor
2004 MRR 1 HM 8 19
cc
COUNT'County of Hawaii
I ,
Finance Department
25 Aupuni Street, Room 118 • Hilo, Hawaii 96720
(808)961-8234 • Fax(808)961-8248
March 1, 2004
Honorable James Arakaki, Chairperson and
Members of the County Council
Hawai'i County Council
25 Aupuni Street
Hilo, Hawai'i 96720
Re: Progress and Status Reports
William Takaba
Director
Nancy E. Crawford
Deputy Director
The budget and program reviews for the County of HawaiTs Departments and Agencies
will begin on March 11, 2004. 1 am enclosing a booklet containing the reports entitled,
Six Month Progress Report on Program Objectives for FY 2003-04 and Final Status
Report on Program Objectives for FY 2002-03. These reports provide information to the
members of the County Council so they may evaluate our program accomplishments for
the first 6 months of the current fiscal year and for the last fiscal year 2002-03.
Should you have any questions or need more information, please let me know. Thank
you very much.
William Taka a
Director of Finance
t"C•
34dy
Harry Kim
Cp, Mayor
Enc.
('ihe above I:eport is on file in the Office of the County Clerk.)
comm. No. S21
Ref. To:LUU4
Ref. Uate
2004 (4RR 1 Af4 8 �8
COUNTY OF HAV1%AI `I
Departmental & Agencies'
SIX MONTH PROGRESS REPORT ON
PROGRAM OBJECTIVES FOR FY 2003-04
and
FINAL STATUS REPORT ON
PROGRAM OBJECTIVES FOR FY 2002-03
Table of Contents
Within each of the following departmental, agency, or fund section, contains the:
• Six Month Progress Report on Program Objectives for FY 2003-04 (white pages)
• Final Status Report on Program Objectives for FY 2002-03 (yellow pages)
1. Aging
2. Civil Defense Agency
3. Civil Service
4. Corporation Counsel
5. County Council/Clerk
6. County Physicians
7. Data Systems
8. Elderly Activities
9. Environmental Management
10. Finance
11. Fire
12. Liquor Control
13. Management
14. Mass Transit Agency
15. Miscellaneous Accounts
16. Parks & Recreation
17. Planning
18. Police
19. Prosecuting Attorney
20. Public Works
21. Research and Development
22. Highway Fund
23. Sewer Fund
24. Cemetery Fund
25. Bikeway Fund
26. Beautification Fund
27. Vehicle Disposal Fund
28. Solid Waste Fund
29. Golf Course Fund
30. Geothermal Relocation Revolving Fund
31. Housing Fund
32. Geothermal Asset Fund
1
AGING
AGING
AGING
Non -Contracted Services
1. Caregiver Support, Education, and Training: Caregiver Resource Center.
a. Provide all clients assisted the opportunity to evaluate the quality of resource
materials available in the resource center of which at least 30% of clients assisted
will respond favorably indicating increased knowledge of the caregiver.
99% of clients assisted indicated increased knowledge of caregiving.
b. Provide all workshop and conference attendees the opportunity to evaluate the
usefulness and effectiveness of the information covered at 3 training sessions
relating to caregiver issues of which at least 70% of attendees will respond
favorably.
100% of attendees responded favorably to information provided at 3
educational sessions for caregivers.
2. Community -Based Planning.
a. Plan and/or implement at least 5 community -driven, health and safety related
projects.
120% (6) of community -driven, health and safety related projects were
planned and implemented as of December 31, 2003:
• Emergency Kits
• Emergency Flashers, Smoke Alarms,
First Aid Kits,
Magnetic Emergency Numbers
• Emergency Kits
• Home Security
Ka`u
Honoka`a, N. Hilo, N. Kohala
South Kona
South Hilo
b. Provide community partners the opportunity to evaluate collaborative approaches
of which at least 30 community partners will report that they believe in
collaborative approaches and that collaborative ventures were successful.
Community surveys will be conducted upon completion of each project.
Six Month Progress Report on Program Objectives for FY2003-04
w4 0co
AGING
Non -Contracted Services (continued)
3. Database Development and Maintenance.
Provide the general public, private sector, government officials, community agencies
and service providers with aging related information by responding to at least 10
requests for general information and at least 10 requests for data analysis conducted
to support program planning service development.
50% (5) requests for general information regarding aging related information
were acted upon.
60% (6) requests for data analysis were acted upon.
4. Education/Training.
Support and coordinate workshops and educational seminars which are pertinent,
relevant and reflective of the national and local trends and initiatives in the field of
aging where at least 75% of participants will indicate that the workshops/seminars
were relevant and helpful.
90% of participants indicated that a para -professional course on aging was
relevant and helpful to them as caregivers. A total of 27 individuals attended the
six week course and 18 individuals attended every class and earned their
certificate of completion.
Home Modification.
a. Enable at least 75% of the clients served to remain within their homes in a safer
environment due to in-home safety items/equipment provided by the service.
99% of clients served were able to remain within their homes.
b. Provide clients served the opportunity to evaluate the program through a survey of
which at least 70% of clients surveyed will indicate increased safety due to
program services.
99% of clients surveyed indicated increased safety due to home modification.
c. Provide clients served the opportunity to evaluate the program through a survey of
which at least 70% of clients surveyed will indicate that in-home safety items
decreased caregiver stress and reduced falls.
99% of clients surveyed indicated decreased caregiver stress due to home
modification.
Six Month Progress Report on Program Objectives for FY2003-04
W014\L
AGING
Non -Contracted Services (continued)
d. Provide clients served the opportunity to evaluate the program through a survey of
which at least 70% of safety deficits identified in the service provider's
assessment were corrected with program services and in-home safety items
99% of all clients deficits were corrected with program services.
Services Contracted to Private/State Agencies
Case Management.
Provide clients served the opportunity to evaluate the program through a survey of
which at least 70% of clients surveyed will indicate receiving home and community
based services improved their ability to remain in their homes.
Information not available at this time. A client survey will be conducted in April
for the case management program.
Kupuna Care.
Provide clients receiving Kupuna Care Services (adult day care, case management,
personal care, home -delivered meals, attendant care, chore, homelhousekeeper, and
assisted transportation services) the opportunity to evaluate the program through a
survey of which at least 75% of clients surveyed will show an improved ability to
remain in their own homes.
Information not available at this time. A client survey will be conducted in April
for the Kupuna Care program.
Legal Services.
Provide clients served the opportunity to evaluate the program through a survey of
which at least 70% of clients surveyed will express an increased knowledge of
entitlement programs, the legal process, and individual rights.
Information not available at this time. A client survey will be conducted in the
latter part of the contract year.
Six Month Progress Report on Program Objectives for FY2003-04
AGING
AGING
Services Contracted to Private/State Agencies (continued)
4. Public Education.
Provide clients served the opportunity to evaluate the publication through a survey of
which at least 50% of clients surveyed will indicate that the publication provided
them with meaningful and useful information about services and benefits available to
older individuals.
83% of clients surveyed were very satisfied with the publication. Based on a
random survey of fifty-three (53) readers of the Silver Bulletin publication, 8 out
of 10 readers indicated satisfaction. When the number of those who indicated
that they are very satisfied and those that are somewhat satisred are added
together, readers' satisfaction rating comes close to a perfect score of 98%.
Presented below are readers' ratings on the extent to which they agree or
disagree with the following statements: [strongly agree (4); somewhat agree (3);
somewhat disagree (2); strongly disagree (1)]
Rating
The publication is informative 3.88
t The publication is beneficial 3.84
t The publication is useful 3.74
t The publication is relevant 3.69
5. Transportation.
Provide nutrition participants served the opportunity to evaluate the program through
a survey of which at least 70% of nutrition participants surveyed who are transported
to a congregate meal site three to five days per week will maintain or improve their
nutritional risk assessment survey scores.
Information not available at this time.
Six Month Progress Report on Program Objectives for FY2003-04
C:TIOW0M
AGING
Non -Contracted Services
1. Caregiver Support.
a. To enable 200 caregivers of older persons to provide quality care by providing
them with 300 hours of information and assistance, counseling, respite services
and other means of support (supplemental services).
210% (420) of caregivers were served with 879% (2,639) of hours of services.
b. To enable caregivers of older persons to receive appropriate and useful
information and training by providing 80 family and professional caregivers with
educational and training opportunities by coordinating 3 workshops.
382% (306) of caregivers were served with 66% (2) of workshops.
c. To increase caregivers or older person's knowledge of and access to caregiver
information and support services by providing 20 sessions of public education for
at least 700 persons.
161% (1,129) of caregivers were served with 70% (14) of sessions.
2. Community -Based Planning. To empower 100 senior citizens in ten major
communities on the Big Island with the organization and leadership skills to perform
community-based planning through Community Voices Councils.
75% (75) of senior citizens in 90% (9) of major communities participated in
organization and leadership sessions.
3. Database Development and Maintenance. To continuously update the needs of
75% of older individuals 60 years of age and older living in Hawaii County who are
registered in the Hawai'i County Office of Aging's database, and to annually track
the services provided to 5,500 older individuals.
73% (19,000) of older individuals 60 years of age and older living in Hawai'i
County are registered in the Hawai'i County Office of Aging's (HCOA)
SAMS2000 database. In addition, 57% (3,150) were tracked while they received
eldercare services. HCOA successfully implemented remote based computing
using the internet web -based technology. HCOA's Kona Office and two service
providers have been successfully transitioned to use this technology to access
HCOA's SAMS2000 database system.
Final Status Report on Program Objectives for FY 2002-03
AGING
AGING
Non -Contracted Services (continued)
4. Education/Training. To enable older persons to receive the highest quality of care
by providing 150 caregivers and service providers with opportunities to attend 3
training workshops.
77% (115) of caregivers and service providers were served with 100% (3) of
caregiver courses offered through the Aging Institute of Hawaii.
5. Home Modification. To enable 50 frail/vulnerable older persons to remain safely
within their homes by providing them with 100 units of in-home safety items or home
modifications to improve safety, accessibility and sanitation.
158% (79) of older persons were served with 188% (188) of units of home
modifications.
Services Contracted to Private/State Agencies
Case Management. To assist 680 frail/vulnerable older persons to live safely within
their communities by providing them with 10,000 hours of assessment, counseling,
diagnosis, service coordination, and follow-up.
103% (700) of older persons were served with 93% (9,264) of hours of services.
2. Kupuna Care. To enable 1,075 older persons to have access to programs and
services that are needed to live independent and dignified lives by providing them
with 45,000 units of adult day care, case management, personal care, home -delivered
meals, attendant care, chore, homemaker/housekeeper, and assisted transportation
82% (883) of older persons were served with 103% (46,320) of units of Kupuna
Care services.
3. Public Education. To increase the older person's knowledge of and access to
community resources by providing 4,000 persons with 36,000 units of information.
Outcome measure: At least 23% who receive information will be positively linked to
services.
103% (4,100) of older persons were served with 117% (42,000) of units of
information. Linkages will be assessed annually.
Final Status Report on Program Objectives for FY 2002-03
AGING
AGING
Services Contracted to Private/State Agencies (continued)
4. Legal Services. To enable 250 senior citizens to obtain and receive benefits to which
they are entitled by providing them with 1,750 hours of information on entitlement
programs, the legal process, and individual rights.
102% (256) of senior citizens were served with 112% (1,960) of hours of services.
5. Transportation. To enable 250 older persons to attend a congregate meal site three
to five days per week, and shop for food and personal necessities at least once a week
by providing 55,000 units of transportation.
132% (330) of older persons were served with 111% (61,157) of units of
transportation.
Final Status Report on Program Objectives for FY 2002-03
2
CIVIL DEQ' 1S E AGENCY
CIVIL DEFENSE AGENCY
CIVIL DEFENSE
1. Continue to review and update tsunami evacuation maps.
Excellent progress has been made in the "Review and Update Tsunami Maps"
challenge:
a. HCDA has leveraged the County GIS initiative to update the Big Island
Tsunami Maps to include new roads, subdivisions and other needed
changes.
b. A 1st Draft Map (utilizing the Kailua-Kona area as a test case) was
provided to Hawaii County Line Agencies and comments were solicited.
c. Upon completion of the recommended "format and layout' changes (now
80% complete) a final draft copy of the map will be provide to Hawaii
County Agencies and the Mayor for approval. (expect date: 1 Mar 04)
2. Continue the priority of working with all segments of the community in developing
emergency -response plans.
a. Work with the public sectors in hazard/risk awareness and response preparedness.
Review and update Police, public works, fire and parks Standard Operating
Procedure (SOP).
b. Continue to coordinate and participate in emergency preparedness exercises.
c. Continue to coordinate and participated in training for emergency response.
Community work in developing Emergency Response/Preparedness Plans:
• Community Forums to discuss Civil Defense for the individual, family and
community with regards to mitigation and preparedness have been
conducted for:
1) Hilo Realtors Assoc.
2) Kona Realtors Assoc.
3) Hawaii County Seniors Group
4) UH CSAV Class/program
5) Hilo High School
Participated in the Hawaii National Guard, 93rd Civil Support Team (CST)
(Weapons of Mass Destruction) Exercise. Participants included, but were
not limited to:
➢ Federal: FBI, US Coast Guard, US Army and American Red Cross.
➢ State: Dept of Health, DLNR, Transportation, DoD.
➢ County: Hawaii County Fire, Police, Public Works, Parks, and
Water Supply.
Six Month Progress Report on Program Objectives for FY 2003-04
CIVIL DEFENSE AGENCY
CIVIL DEFENSE
• Participated in the Local Emergency Planning Committee (LEPC) Tabletop
Exercise.
• Scheduled and coordinated the training for Fire, Police and Public Works in
classes for: Citizens Emergency Response Team, Train the Trainer;
WMD/HAZMAT training, HAZUS-MH Disaster Planning/modeling
Training.
Continue to work with Department of Education regarding new facilities being
available to expand our shelter program.
Met to better utilize, conduct upgrades and continue to refine assessments of
Shelters for Hawai'i County. Limited progress in this area to date. Will
continue to work this issue intensively. The following agency have worked this
issue in the reporting period:
➢ State Civil Defense
➢ State Dept of Education
➢ American Red Cross
➢ Waikaloa Village Association
➢ Hualalai/Four Seasons Properties
➢ Big Island Visitor Security Association
4. Continue to administer Office of Justice Program (OJP) Grants for Weapons of Mass
Destruction (WMD) Program.
Have executed the operations for the following Grants:
a. Office of Domestic Preparedness ;
1) FY 1999 Grant - all items have been gone through the procurement
process. We are waiting for the purchase order.
2) FY 2000-2001 Grant - All funds have been committed by contract or
purchase order. Remaining funds (64%) for equipment are pending
delivery from the vendor.
3) FY 2002 Grant - The procurement process has been started. Bids have
been received for 39% of the funds, and are in the process of being
reviewed. Contracts and purchase orders should be awarded by March
31. 27% of the funds are still out to bid.
4) FY 2003 Part 1 Grant - The procurement process has been started. Bids
have been received for 8% of the funds, and are in the process of being
reviewed. Contracts and purchase orders should be awarded by March
31. 16% of the funds have been committed and are pending delivery.
Six Month Progress Report on Program Objectives for FY 2003-04
CIVIL DEFENSE AGENCY
CIVIL DEFENSE
5) FY 2003 Part II Grant - The procurement process has been started. Bids
have been received for 26% of the funds, and are in the process of being
reviewed. Contracts and purchase orders should be awarded by March
31.
b. EDA Grant. The EDA Grant is a source for the Hawaii County GIS
initiative. This Grant has been used to retain highly qualified contractors
for the development of our Hazard Mitigation Plan. This Plan is a
requirement to receive further FEMA funding. Currently the focus is on
the refinement of the wildfire suppression portion of the plan and a street
layer contract for the GIS database.
c. FEMA Grants:
1) Citizen Corps: Includes broad based community outreach, used primarily
by "Project Kumiai" (our Citizen Corps).
2) Citizen Emergency Response Team (CERT): this grant is approximately
50% executed with training upcoming in March.
5. Continue the development of an emergency response plan with the Department of
Water Supply to insure water availability should there be a portion or islandwide
power disruption over an extended period.
Department of Water Supply Emergency Operations Plan (EOP): Met with
Dept. of Water Supply and SSFM to coordinate the EOP development. Follow-
on meeting scheduled for 18 Feb 04. No progress made in securing generators
for power outages at this time.
Six Month Progress Report on Program Objectives for FY 2003-04
CIVIL DEFENSE AGENCY
CIVIL DEFENSE
1. Continue to review and update tsunami evacuation maps.
Maps were updated using the Data Systems new GIS mapping system with input
from Fire, Police and Public Works. Maps to be published in Nov '03.
Continue the priority of working with all segments of the community in developing
emergency -response plans.
a. Work with the public sectors in hazard/risk awareness and response preparedness.
Review and update Police, public works, fire and parks Standard Operating
Procedure (SOP).
Personnel turnover resulted in no progress in this category:
Assistant Administrator — retired 31 Dec 02.
Administrator — retired 1 Apr 03
Plans and Operations Officer — Extended leave effective 7 April 03 to
present.
b. Continue to coordinate and participate in emergency preparedness exercises.
Keaukaha School Tsunami Exercise
Kapi`olani School Tsunami Exercise
Hale Ho`ola Hamakua Exercise
Tsunami Roadblock Exercise with Department of Public Works
State Tsunami Exercise
U. S. Coast Guard Oil Spill Drill
Hawaii Electric Light Tabletop Exercise
c. Continue to coordinate and participated in training for emergency response.
Police Recruit Class #62
Fire Recruit Class
Continue to work with Department of Education regarding new facilities being
available to expand our shelter program.
Coordinated with the American Red Cross to publish updated shelter listing.
Final Status Report on Program Objectives for FY 2002-03
CIVIL DEFENSE AGENCY
CIVIL DEFENSE
4. Continue to administer Office of Justice Program (OJP) Grants for Weapons of Mass
Destruction (WMD) Program.
Coordinated with Fire, Police, Public Works, Data Systems, State Department of
Health and Department of Land and Natural Resources and State Civil Defense
to execute the OJP/ODP grants for 1999, 2000 — 2002, Part 1 and 2, 2003
installments. Worked with Project Kumiai and the Hawaii County Research
Center to execute the Citizen's Corps and Community Emergency Response
Teams Grants.
Continue the development of an emergency response plan with the Department of
Water Supply to insure water availability should there be a portion or islandwide
power disruption over an extended period.
Personnel turnover resulted in no progress in this category:
Assistant Administrator — retired 31 Dec 02.
Administrator — retired 1 Apr 03
Plans and Operations Officer — Extended leave effective 7 April 03 to present.
6. Finalize the County of Hawaii Terrorism Plan (will be an annex to the County
Emergency Operations Plan [EOP]).
Personnel turnover resulted in no progress in this category:
Assistant Administrator — retired 31 Dec 02.
Administrator — retired 1 Apr 03
Plans and Operations Officer — Extended leave effective 7 April 03 to present.
7. Complete the County of Hawai `i Hazardous Materials Plan (will bean annex to the
County EOP).
Personnel turnover resulted in no progress in this category:
Assistant Administrator — retired 31 Dec 02.
Administrator —retired 1 Apr 03
Plans and Operations Officer — Extended leave effective 7 April 03 to present.
Final Status Report on Program Objectives for FY 2002-03
Q
lJl� l�1L� SE
CIVIL SERVICE
CIVIL SERVICE
Classification and Compensation
1. Review and process position redescription reviews within five workdays of receipt.
A total of 149 redescription reviews were processed. Of these, 148 were
processed within five workdays of receipt. One position redescription was
submitted as part of a reorganization review and was processed when the
reorganization was implemented.
2. Review and process reallocations for recruitment within 30 workdays of receipt.
A total of 60 reallocation requests for recruitment purposes were received and
processed within 30 workdays of receipt.
Labor Relations
Represent the Mayor in collective bargaining as required within time limits
prescribed by law.
This is still work in process. The negotiations process initiated with all
bargaining units for contracts effective 7/01/03 — 6/30/05. Negotiations required
by law to be at impasse by January 31, 2003. We have represented the Mayor at
all meetings and negotiation sessions required thus far to complete the process
within the time limits prescribed by law. During this period, contract
negotiations and the arbitration process was completed for bargaining unit 12,
Police Officers.
2. Hear and take action on all Step 3 grievances within 60 days from receipt of the Step
3 appeal.
Twenty-five new grievances were filed. Action taken (decision and/or
settlement) within 60 days on eight cases. Seven cases are pending settlement;
three are currently scheduled to be heard; two cases per the union will be
withdrawn; two cases are pending step 3 decisions (mutual agreement to
extend); and three decisions rendered were beyond the 60 day objective,
however this is attributable to our staff person who is on leave of absence to
serve in another capacity and the deputy corporation counsel who assumed the
labor relations duties, resigned.
Six Month Progress Report on Program Objectives for FY 2003-04
CIVIL SERVICE
CIVIL SERVICE
3. Develop and deliver contract interpretations, advisories, and procedures on a
quarterly basis.
No written interpretations, advisories or procedures were issued. In addition,
staff is still on leave of absence and assigned deputy corporation counsel
resigned.
4. Answer all written departmental inquiries relating to the administration and
interpretation of all collective bargaining agreements and executive orders within 14
days from date of request if it does not require inter jurisdictional action, 30 days if it
does.
One written inquiry received (compensation adjustments for promotion between
bargaining units), and decision has not been made. Recommendation is also
pending jurisdictional comment.
5. Provide background and other technical information required by the Corporation
Counsel's Office for the arbitration of grievances within 14 days from the date of
request.
Corporation Counsel's Office requested information and assistance on three
grievances that were pending arbitration. All three requests were responded to
within 14 days.
Personnel and Organizational Development
1. By September 30, 2003, develop and sponsor an annual pre -retirement workshop for
County and State employees.
A pre -retirement workshop was held on September 10, 2003 for approximately
200 employees.
2. By June 30, 2004, develop and sponsor an annual clerical seminar for County
employees.
To be accomplished.
Six Month Progress Report on Program Objectives for FY 2003-04
CIVIL SERVICE
CIVIL SERVICE
3. Conduct or contract 12 training courses in leadership and supervisory development,
personal skill building, and service management every quarter. Of the 48 courses
conducted, 1/3 of the courses shall have been held in Kona.
Forty-nine courses were offered between 7/1/03 and 12/31/03, of which 20 were
offered in Kona.
4. Provide organization development support and facilitation to all departments in the
areas of teambuilding, conflict management, mediation, strategic planning, work
process flow analysis, and other areas within 45 days of a request to do so.
Fifty-three requests for organization development support and facilitation were
received by various departments between 7/1/03 and 12/31/03. All requests for
service were met within 45 days.
5. Provide Sexual Harassment and Violence in the Workplace training on a quarterly basis.
Sexual Harassment and Violence in the Workplace courses were offered three times
between 7/1/03 and 12/31/03, twice in Hilo and once in Kona.
6. By December 30, 2003, facilitate an annual employee awards program.
Annual employee awards program facilitated on October 24, 2003. Goal met.
Employee Relations
1. Publish monthly County newsletter.
Six newsletters were published during this period.
2. Conduct agency audits on personnel files, temporary assignment records, etc. One
audit within each 45 -day period.
Agencies audited: Office of Management, Office of Aging, Police Department,
Department of Public Works, Department of Environmental Management. Goal
met.
Six Month Progress Report on Program Objectives for FY 2003-04
CIVIL SERVICE
CIVIL SERVICE
3. Review and audit properly completed and submitted payroll certification forms within
5 workdays of receipt.
Number of properly completed transactions: 1,714
Number of properly completed transactions that took longer than five days: 1
99.9% of properly completed transactions processed within five workdays.
The one form that took longer than five workdays was misplaced and processed
within eight workdays.
4. Review and act upon properly completed and submitted Flexible Spending Plan
change in status forms within two workdays of receipt.
Number of properly completed forms: 73
Number of properly completed forms that took longer than two workdays: 0
Goal met.
5. By June 30, 2004, drug testa minimum of 50% of all firefighting personnel, 50% of
employees with CDL covered under Federal DOT rules.
CDL Random Drug Tests — 23 (19.3%)
Fire Random Drug Tests — 57 (21.4%)
6. By June 30, 2004, alcohol test a minimum of 10% of all fire fighting personnel, 10%
of employees with CDL covered under Federal DOT rules.
CDL Random Alcohol Tests — 9 (7.6%)
Fire Random Alcohol Tests — 31 (11.6%)
Six Month Progress Report on Program Objectives for FY 2003-04
CIVIL SERVICE
CIVIL SERVICE
Recruitment and Examination
1. Establish eligible lists as follows:
a) Within 3-1/4 months for those recruitments requiring only a written examination
or a training and experience evaluation (T&E).
We established 29 out of 30, or 97%, of eligible lists within 3 '/< months. One
recruitment was not completed on a timely basis due to division chief being
on emergency family medical leave.
b) Within 4 months for those recruitments requiring a written examination and a
training and experience evaluation (T&E).
No recruitments were conducted with these examination components.
c) Within 4-1/2 months for those recruitments requiring a written examination or a
training and experience evaluation (T&E) and a performance test.
We conducted only one recruitment in this category and the eligible list was
established within 4'/: months.
2. Certify (refer) names from available eligible lists to employing department within 5
workdays from receipt of the request for the list.
One hundred forty-six (146) requests were received and for all 146 requests, we
certified (referred) names to the employing departments within five workdays.
3. By October 30, 2003, coordinate the placement of CVE students within the County.
Out of a total of 15 CVE student helper positions, 13 students were placed by
October 30, 2003. Two CVE positions remained vacant due to the shortage of
qualified students in the CVE Program with Hawaii Community College.
Six Month Progress Report on Program Objectives for FY 2003-04
CIVIL SERVICE
CIVIL SERVICE
Health and Safety
Develop a Workers' Compensation Claim Management Manual and have WC staff
utilizing Manual by December, 2003.
Objective accomplished. HealthCare Financial Group (THCFG) developed a
claims process manual which is being used by the Workers' Compensation
Branch. We have also finalized an additional manual to be used in conjunction,
and the Manual (Workers' Compensation Training Manual) was completed and
circulated to Workers' Compensation Branch staff in November 2003.
2. By June 30, 2004, only 10 employees will be on temporary total disability status.
Objective not yet accomplished. On July 1, 2003, there were 50 employees
receiving TTD benefits; there currently are 44 employees receiving TTD benefits
(24 of these claimants are from files being handled by the County, and 20 of
these claimants are from files being handled by the State). We continue to work
with Departments to return employees on TTD to work which they are capable
of performing.
3. By June 30, 2004, close 10% of the cases that, on July 1, 2003, were three or more
years old.
Objective accomplished. On July 1, 2003, there were 176 claims that were three
or more years old. Between July 1, 2003 and December 31, 2003, 48 of these
claims that were three or more years old were closed, which is 27% of the 176
claims.
4. By June 30, 2004,50% of employees required to undergo 30 -hour OSHA General
Industry training will have been trained.
Objective not accomplished. Two 30 -hour OSHA General Industry Training
sessions were conducted in Hilo and Kona, and 47 County employees were
certified, which is approximately 2% of the County workforce. Future 30 -hour
OSHA General Industry Training is contingent upon funding, which has not yet
been appropriated.
5. Deliver requested safety training within 2 months of original request.
This objective is being accomplished. Since July 1, 2003, the Division has
received requests for and coordinated 17 safety training sessions within two
months of original request.
Six Month Progress Report on Program Objectives for FY 2003-04
CIVIL SERVICE
CIVIL SERVICE
1. Review and process position redescription reviews within five workdays of receipt.
A total of 446 redescription reviews were processed. Of these, 420 were
processed within five workdays of receipt. The other 26 position redescriptions
were submitted as part of a reorganization review and were processed when the
reorganization was completed.
2. Review and process reallocations for recruitment within 30 workdays of receipt.
A total of 63 reallocation requests were received and processed within 30
workdays of receipt.
3. Represent the Mayor in collective bargaining as required within time limits
prescribed by law.
This is work in progress. Negotiation process initiated with all bargaining units
for contracts effective 7/01/03 — 6/30/05. By June 30, 2003, only the contract for
the Hawaii Fire Fighters Association had been settled. The contract with the
State of Hawaii Organization of Police Officers was being arbitrated early July,
2003. Negotiations with the Hawaii Government Employees' Association
weren't completed, neither was negotiations with the United Public Workers.
These latter negotiations will continue in FY 2003-2004. Time periods within
which to negotiate have been adhered to, notwithstanding the fact that we have
not completed negotiations with all bargaining units.
4. Hear and take action on all Step 3 grievances within 60 days from receipt of the Step
3 appeal.
25 Step 3 (Mayoral level) grievances were filed. Action taken (decision or
settlement) on 19 cases, with 4 pending meetings to be mutually arranged to hear
the grievances, one is pending a medical determination to be made, and the last
is pending a settlement offer made. In 8 cases, decision were rendered past the
60 days objective, however, this is attributable to our responsible staff person
being granted a leave of absence to serve in another capacity and the
transitioning of another individual (deputy corporation counsel) to assume labor
relations duties.
Final Status Report on Program Objectives for FY 2002-03
CIVIL SERVICE
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5. Develop and deliver contract interpretations, advisories, and procedures on a
quarterly basis.
No written interpretations or advisories were issued. Two procedures, one on
Terminations the other on Performance Appraisal were issued to the
departments. Again, staff being granted leave of absence and the transition of a
deputy corporation counsel attributed to not meeting this particular objective.
6. Conduct monthly training on appropriate subjects.
This objective is duplicative of objectives numbers 12, 14, and 29. Therefore,
this objective should be eliminated.
Answer all written departmental inquiries relating to the administration and
interpretation of all collective bargaining agreements and executive orders within 14
days from date of request if it does not require inter -jurisdictional action, 30 days if it
does.
Three written inquiries were received. One concerned an interpretation of the
HGEA contract on out-of-state per diem; the second involved an interpretation
of the HGEA contracts re: civil service employee with a limitation date; and the
third involved an interpretation of vacation and sick leave accrual practices for
part-time employees in bargaining units 02, 03, 04, and 13. All requests were
responded to within the 14 day time limitation.
8. Provide background and other technical information required by the Corporation
Counsel's Office for the arbitration of grievances within 14 days from the date of
request.
Corporation Counsel's Office requested information and assistance on two
grievances that were arbitrated. Both requests were responded to within the 14
day limitation. Subsequently, a deputy corporation counsel was assigned to our
department and took over our labor relations division functions including
arbitration.
9. By September 30, 2002, develop and sponsor an annual pre -retirement workshop for
County and State employees.
Annual pre -retirement workshop was held on September 12, 2003 for two
hundred participants.
Final Status Report on Program Objectives for FY 2002-03
CIVIL SERVICE
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10. By June 30, 2003, develop and sponsor an annual clerical seminar for County
employees.
Successful clerical seminar held in May 23, 2003 for 106 participants.
11. Conduct county -wide training needs assessment survey by May 30, 2003.
Training needs assessment was administered with an approximate 15% response
rate.
12. Conduct or contract 12 training courses in leadership and supervisory development,
personal skill building, and service management every quarter. Of the 48 courses
conducted, 1/3 of the courses shall have been held in Kona.
One hundred and seven courses were offered, seventy-three in Hilo and thirty-
four in Kona. Nine courses needed to be cancelled because of nonparticipation,
four in Hilo, and five in Kona.
13. Provide organization development support and facilitation to all departments in the
areas of teambuilding, conflict management, mediation, strategic planning, work
process flow analysis, and other areas within 45 days of a request to do so.
Provided facilitation support to various departments on fifty-four occasions,
twenty-four of which were strategic planning sessions. Provided mediation
services to departments on eight occasions. Provided executive coaching sessions
to senior management in various departments on thirty-seven occasions. All
requests were met within 45 days.
14. Provide Violence in the Workplace training on a quarterly basis.
Five "Violence in the Workplace" courses have been offered, three in Hilo and
two in Kona. Two courses were cancelled because of nonparticipation.
15. By December 30, 2002, facilitate an annual employee awards program.
Annual employee awards program facilitated in November, 2002.
16. Publish monthly County newsletter.
Twelve newsletters published, July 2002 to June 2003.
Final Status Report on Program Objectives for FY 2002-03
CIVIL SERVICE
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17. By October 30, 2002, coordinate the placement of CVE students within the County.
15 students were placed in the 15 CVE student helper positions by October 30,
2002.
18. Conduct agency audits on personnel files, temporary assignment records, etc. One
audit within each 45 -day period.
Agencies Audited: Civil Service, County Clerk, Environmental Management,
Fire, Planning, Police, Public Works and Water.
19. Review and audit properly completed and submitted payroll certification forms within
5 workdays of receipt.
Number of properly completed transactions: 3,960
Number of properly completed transactions
that took longer than five workdays: 101
97.4% of properly completed transactions processed within five workdays. With
the office moving on December 5, 2002, a backlog of claims was created. Of the
101 transactions that took longer than 5 workdays, 87 were processed within 6
workdays.
20. Review and act upon properly completed and submitted Flexible Spending Plan
change in status forms within two workdays of receipt.
Number of properly completed forms: 181
Number of properly completed forms that
took longer than two workdays: 0
21. Establish eligible lists as follows:
(a) Within 3-1/4 months for those recruitments requiring only a written examination
or a training and experience evaluation (T&E).
We established 82 out of 89, or 92%, of eligible lists within 3 r/< months
primarily due to workload backlog with our move to Aupuni Center.
Final Status Report on Program Objectives for FY 2002-03
CIVIL SERVICE
(b) Within 4 months for those recruitments requiring a written examination and a
training and experience evaluation (T&E).
We conducted only 1 recruitment of this category and the eligible list was
established within 4 months.
(c) Within 4-1/2 months for those recruitments requiring a written examination or a
training and experience evaluation (T&E) and a performance test.
We established 7 out of 7, or 100%, of eligible lists within 4 %: months.
22. Certify (refer) names from available eligible lists to employing department within 5
workdays from receipt of the request for the list.
337 requests were received and for all 337 requests, we certified (referred)
names within 5 workdays.
23. By June 30, 2003, drug test a minimum of 50% of all fire fighting personnel, 50% of
employees with CDL covered under Federal DOT rules.
Of approximately 274 firefighting personnel, 157 (57.2 %) random drug tests
have been performed.
Of approximately 118 employees subject to Federal DOT rules, 60 (50.8%)
random drug tests have been performed.
24. By June 30, 2003, alcohol test a minimum of 10% of all fire fighting personnel, 10%
of employees with CDL covered under Federal DOT rules.
Out of approximately 274 firefighting personnel, 54 (19.7%) random alcohol
tests have been performed.
Out of approximately 118 employees subject to Federal DOT rules, 24 (20.3%)
random alcohol tests have been performed.
Final Status Report on Program Objectives for FY 2002-03
CIVIL SERVICE
CIVIL SERVICE
25. By June 30, 2003, with the assistance of third party adjusting services (as
recommended in 2001 audit) reduce the number of workers' compensation claims by
50%.
Through the employment of third party adjusters, we have been able to reduce
our caseload to 447 open claims, a reduction of 56% from the original 800 open
workers' compensation claims.
26. Act upon workers' compensation claim matters within time limitations prescribed by
law and rules of the state department of labor and industrial relations.
This objective was accomplished. In FY 2002-03, there were 335 new workers'
compensation claims filed or re -opened, 2,968 workers' compensation bills were
paid, approximately 1,920 treatment plans reviewed and approved, and 44
settlements/decisions issued, each of which has time limitations prescribed by
law and rules of the Department of Labor and Industrial Relations.
Our Health and Safety Division has acted on all matters within time limitations
prescribed by law and the rules of the State Department of Labor and Industrial
Relations, with the exception of five cases that were completed after the
prescribed time limitations. This was attributable to procedural problems
between operating departments and the Workers' Compensation Branch. We
are correcting this problem by maintaining better and more frequent
communication with operating departments, and more careful monitoring of
claims through the use of the Workers' Compensation Computer Program
(Renaissance) Diary system.
27. By December 2003, design and implement a viable county -wide modified duty or
return to work program for employees who by reason of a work related injury are
temporarily unable to return to their normal duties and responsibilities.
County Return to Work Program (procedures) is under review by line
departments (Police, Fire, Parks & Recreation, Public Works, Environmental
Management, and Water), and upon their approval of draft, Program will be
sent to Unions for review. We are on target for completing and implementing a
return to work program by December 30, 2003.
Final Status Report on Program Objectives for FY 2002-03
CIVIL SERVICE
CIVIL SERVICE
28. By June 30, 2003, conduct 24 random safety inspections of county facilities and
operations.
This objective was accomplished by conducting twenty-six County facility and/or
work site inspections. Specific Information available from our Health and Safety
Division. Some sites inspected included:
Environmental Management Solid Waste Division, Hilo Landfill
Kealakehe Police Station, Kona
Police Department Firing Range, Hilo
Public Works Highways Division Jobsite, Waimea
Environmental Management, Wastewater Treatment Plant, Waimea
Environmental Management Solid Waste Transfer Station, Waimea
Public Work, Highways Division Boom Truck Operations, Hilo
Environmental Management Kailua and Kealakehe Transfer Stations
Environmental Management West Hawaii Transfer Stations
Parks & Recreation Kona Gymnasium and Kealakehe Swimming Pool
Environmental Management Wastewater Treatment Plant, Hilo and Kona
Fire Station, Paradise Park
Water Department Treatment Plant and Baseyard, Waimea
29. Develop and implement monthly health and safety training classes.
Fifty six safety training sessions were conducted and/or coordinated by the
Division during fiscal year 2002-03. Specific training information is available at
our Health and Safety Division. Some of the training offered included:
Driver Training for Wastewater Division, Nutrition Program, and annual
driver -classroom training for Coordinated Services
Bulldozer Training for Solid Waste Division
Forklift Training for Water Department
Grader and Backhoe Training for P & R
Cub Loader and Backhoe Operator Training for Parks & Recreation, Hilo
Fall Protection Training for Parks & Recreation
First Aid Training for Parks & Recreation, Wastewater Division of the
Department of Environmental Management, and Civil Defense
OSHA Compliance Workshop for All Employees
Back Injury Prevention, Hilo and Kona
Final Status Report on Program Objectives for FY 2002-03
CIVIL SERVICE
CIVIL SERVICE
30. Provide monthly accident and equipment damage reports to departments and
agencies.
Departments have been given monthly equipment damage and industrial injury
reports regarding their respective Departments.
31. Provide monthly advisories on OSHA standards to departments.
Sixteen advisories were issued during fiscal year 2002-03. They included
advisories on:
Electrical Safety
Hand and Portable Power Tools and Equipment
Occupational Noise Exposure
Protect Your Vision With Safety Goggles
Emergency Evacuation Procedure Requirements
Hawaii Occupational Safety and Health Citations
Employee Assistance Counseling
32. Establish safety committee(s), as appropriate, and conduct, coordinate, or participate
in regular safety committee meetings to review county safety policies and practices to
make recommendations thereto. Safety committee(s) to meet, as a minimum, on a
quarterly basis.
Regular safety committee meetings held. The Committee reviewed accident and
equipment damage reports, safety inspection reports, and made
recommendations for corrective action(s) and departmental safety training.
33. Evaluate and refine the video display terminal examination program by September
30, 2003.
Because of our priority given to implementing other goals and objectives related
to health and safety, and of taking actions on recommendations submitted by an
audit done our workers' compensation program, we have not met this objective.
However, this objective will be accomplished in FY 2003-2004.
34. Approve, within five working days of a properly completed request, requests for
purchase of safety equipment.
Two hundred and thirty seven requests for purchase of safety equipment were
received. All requests were approved within five working days.
Final Status Report on Program Objectives for FY 2002-03
CIVIL SERVICE
CIVIL SERVICE
35. Monitor and evaluate the employee assistance program on a quarterly basis. As may
be appropriate, extend the EAP contract or send out a request for proposal 90 days
prior to the expiration of the EAP contract.
The County's Employee Assistance Program (provided by Child and Family
Services) was evaluated and monitored revealing the following:
Hilo
Number of employees seen - 31
Number of family members seen — 11
Total Actual Visits — 83
Kona
Number of employees seen — 9
Number of family members seen - 3
Total number of actual visits —14
Waimea
Number of employees seen — 3
Total number of actual visits — 9
Drug/Alcohol — 2
Family Related —1
Additionally, Child and Family Services sent monthly "Front Line Supervisor"
and quarterly "Healthy Exchange" publications which were distributed to
County employees.
Given the above, and the fact that an available EAP is a requirement for a
substance abuse program, we have extended the EAP contract through June 30,
2004.
Final Status Report on Program Objectives for FY 2002-03
CORPORATION COUNSEL
CORPORATION COUNSEL
LITIGATION PROGRAM
1. Offer training opportunities to our litigation team, and provide them effective tools to
take cases to trial.
Goal achieved. The members of the litigation team have a combined Fifty (50)
years of legal experience. The litigation team meets weekly to discuss all pending
cases, updates on the law and practical tips on the evaluation of cases, pre-trial
discovery and trial preparation. For January 2004, an in -office service class is
planned for the team concerning labor law. All members of the litigation team
have attended conferences and seminars concerning substantive legal issues,
such as tort law, and procedural rules, such as the federal district court rules.
2. Reduce the response time for claims filed against the County of Hawai'i under the
Hawaii County Charter (2000). In the coming Fiscal Year, 25% of all claims filed
against the County of Hawaii will receive a decision on whether to accept or deny a
claim within fourteen (14) business days of the filing date.
Goal not satisfied. Our office received thirty-four (34) claims from July through
December of 2003. Of these, only four (4) were decided upon within the 14 -days
time period which would be 11.76%.
The claims are immediately investigated after files are opened in our office. We
are unable to attain goal because most of the claims require follow-up
investigations that extend decisions beyond the fourteen- (14) business days of
the filing dates.
However, the thorough investigation of these claims, we believe, has led to better
results for both claimants and the County. Thus, we will reevaluate whether our
stated goal of claim review and disposition within 14 days is warranted.
3. Continue to improve pre-trial motions practice. In all non-complex cases, the
Litigation Division will file disposition pre-trial motions in 30% of all new cases.
Goal achieved. Pre-trial dispositive motions were filed in three (3) out of the six
(6) new non-complex cases that were filed. So, dispositive pre-trial motions were
filed in 50% of the new non-complex cases.
Six Month Progress Report on Program Objectives for FY 2003-04
CORPORATION COUNSEL
LITIGATION PROGRAM
4. Continue to make litigation client friendly. The Litigation Division will contact all
major County departments to schedule meetings to discuss ongoing cases, the scope
of liability and methods to reduce the department's exposure to unnecessary risks.
Goal satisfied. The Litigation Division have been discussing ongoing cases,
including proposed settlements and subsequent remedial measures, with major
departments concerning mostly the Police Department, Department of Public
Works, Department of Parks and Recreation, Department of Water Supply and
the Office of the Prosecuting Attorney. In November 2003, the Litigation
Division provided a class in Risk Management and Civil Liabilities for the most
recent Police Recruit Class.
Control the settlement of pending lawsuits by only recommending settlement when
quantifiable and articulable justification exists.
Goal met. Our division conducts thorough investigations, either informally or
through formal discovery mechanisms, and conducts research to determine
whether the County has any potential liability exposure. In many of the
lawsuits, the assigned counsel files appropriate pre-trial motions to dismiss the
claims against the County. Whether a lawsuit is in arbitration, mediation,
settlement conference or trial, the assigned member of the litigation team also
extensively prepares, and discusses with the other members of the litigation
team, the best defense on behalf of the County.
For the present period, the County Council concurred with our
recommendations to settle eight (8) of the lawsuits or claims (greater than
$1,500) for a total sum of $377,000. Our office settled one (1) lawsuit for $1,500.
Six Month Progress Report on Program Objectives for FY 2003-04
CORPORATION COUNSEL
COUNSELING & DRAFTING DIVISION
Review of documents. The Division will review and approve 75% of legal
documents submitted by the various County departments and agencies within seven
(7) business days or less. Such approval will include a thorough analysis of potential
legal exposure and liabilities.
Achieved. The C&D division received 574 documents and completed 562 of
them for a 98% completion rate.
2. Drafting documents and legislation. Seventy-five percent (75%) of all departmental
and agency requests for drafting of legal documents and legislation will be submitted
to the requesting department or agency within twenty-one (21) business days or less.
Not achieved. The C&D division received 53 drafting requests and completed 30
of them for a 57% completion rate.
3. Written Request for a Legal Opinion. Seventy-five percent (75%) of all
departmental and agency requests for a formal legal opinion will be submitted to the
requesting department or agency within twenty-one (2 1) business days or less.
Achieved. The C&D division received 64 requests for legal opinions and
completed 51 of them for a completion rate of 80%.
4. Other Requests for Legal Service. Fifty percent (50%) of all departmental and
agency requests for legal service that do not involve any formal written response or
extensive legal research will be completed within twenty-one (2 1) business days or
less.
Achieved. The C&D division received 314 requests for other types of legal
service and completed 190 of them for a 61% completion rate.
5. Training for Board and Commission Members. The Division will conduct a yearly
training session for all substantive Boards and Commissions to prevent procedural
and substantive errors, including recall training as requested by the Boards and
Commissions.
Achieved. The C&D division regularly provides recall training as requested. A
one -day seminar was provided on the Sunshine Law and the Uniform
Information Practices Act that was open to all Board and Commission members.
Six Month Progress Report on Program Objectives for FY 2003-04
CORPORATION COUNSEL
COUNSELING & DRAFTING DIVISION
6. Development of a Risk Management System. The Division will work with their
respective clients in developing a risk management system for their department.
In progress. All completed claims riles are presently routed to the assigned
Counseling and Drafting Attorney, who is charged with discussing risk
management issues with the respective department head. Our office manager is
also in the process of assembling data for the creation and funding of a
permanent risk manager position for the County, together with the necessary
support staff.
Six Month Progress Report on Program Objectives for FY 2003-04
CORPORATION COUNSEL
FAMILY SUPPORT DIVISION
(HILO & KONA OFFICES)
1. Collect a minimum of $400,000 in delinquent child support payments.
The Division is on target to meet this objective, as they have collected over
$145,000.00, in delinquent child support payments from July 2003 to December
2003. Collections have been slow due to decreased cases being received from the
Child Support Enforcement Agency.
2. Continue to improve staff productivity on the KEIKI automated system.
Achieved. Updates and training to staff members are provided monthly by
Child Support Enforcement Agency bulletins.
3. Provide updates and training to staff members on changes in federal requirements,
paternity establishment, child support establishment, enforcement, distribution and
interstate case processing.
Achieved. Updates and training to staff are provided by Child Support
Enforcement Agency memorandums, with conference calls, telephone
conferencing seminars (Tele -Talks), staff meetings and written materials.
4. Work to reduce the time spent on processing cases and improve working relationship
with judiciary.
In progress. Processing problems are being addressed with the courts.
5. Improve State Legislation in paternity, child support and support enforcement.
The Child Support Enforcement Agency has not identified any legislation to be
introduced this session, where the support of the Division is sought.
6. Educate public and private agencies/persons regarding changes to the paternity and
child support laws.
Achieved. The Division head participated in a presentation on Oahu to hospital
personnel, Department of Health personnel, and midwives on the Voluntary
Establishment Program.
Six Month Progress Report on Program Objectives for FY 2003-04
CORPORATION COUNSEL
BOARD OF ETHICS
1. Revise procedural rules to require a minimal filing and processing fee for complaints
for an informal, investigatory or formal advisory opinion.
In progress.
2. Review and revise the procedural rules.
In progress.
3. Review and revise the Financial Disclosure Form and reduce the time and paperwork
associated with the filing of that document.
Achieved. Form was made consistent with the State form. Also, a "short form"
was developed for annual filings where there were no changes.
4. Update records by applying to the destruction committee to change the retention
period of financial disclosure statements filed with the board from permanent to six
years after expiration of term of office, in conformance with the State Code of Ethics.
In progress.
Six Month Progress Report on Program Objectives for FY 2003-04
CORPORATION COUNSEL
LITIGATION PROGRAM
1. Develop a litigation team committed to the aggressive representation of the County.
This team will be respected by members of the bar, and be regarded as polished and
effective litigators willing to take cases to trial. Provide effective litigation team with
tools to take cases to trial.
Achieved. Every member of the litigation team has at least ten (10) years of legal
experience. The litigation team meets weekly to discuss pending cases. All
members of the litigation team have attended conferences and seminars
concerning substantive legal issues, such as employment, construction and tort
law, and procedural rules and procedures, such as the new federal district court
local rules.
Reduce the response time for claims filed against the County under the Hawaii
County Charter (2000). In the coming Fiscal Year, 25% of all claims filed against the
County will receive a decision on whether to accept or deny a claim under fourteen
(14) business days of the filing date.
Not achieved. For the period July 1, 2002, through June 30, 2003, a total of 63
claims were received. Of these claims, none received a decision within 14
business days, for a 0% rate.
Once a claim file is opened, the claim is immediately investigated.
However, we are unable to attain our stated goal, since most claims require
follow-up investigation that extends decisions beyond fourteen business
days. We will examine whether this program objective should be amended
for the future to account for this. Moreover, a claim that may be settled for
more than $1,500 must be approved by the County Council.
3. Continue to improve pre-trial motions practice. In all non-complex cases, the
Litigation Division will file dispositive pre-trial motions in 30% of all new cases.
Achieved. For 12 non-complex cases, dispositive motions were filed in 6 cases,
for a rate of 50%. Moreover, it should be noted that in 8 other non-complex
cases, the plaintiffs voluntarily dismissed their claims against the County.
We will examine whether this program objective should be amended for the
future, based on the reasons stated herein.
Final Status Report on Program Objectives for FY 2002-03
CORPORATION COUNSEL
LITIGATION PROGRAM
4. Make litigation client friendly. The Litigation Division will contact all major County
departments to schedule a meeting to discuss ongoing cases, the scope of liability and
methods to reduce the department's exposure to unnecessary risks.
Achieved. Major departments involved in cases with the Litigation Division
have been the Police Department, Department of Public Works, Department of
Parks and Recreation, Office of the Prosecuting Attorney and Water
Department. The Litigation Division discusses ongoing cases with all
departments. The Office of the Corporation Counsel has provided a class in
Risk Management and Civil Liabilities for the Police Recruit Class.
As part of a County -wide comprehensive risk management program initiated
by the office, attorneys meet on an ongoing basis with department personnel.
5. Control the settlement of pending lawsuits by only recommending settlement when
quantifiable and articulable justification exists.
Achieved. For major lawsuits, eleven (11) cases were settled for a total sum of
$422,800.
Settlement was not recommended unless there were factual reasons
demonstrating liability on the part of the County, or where the anticipated high
cost of defending such an action necessitated settlement.
Final Status Report on Program Objectives for FY 2002-03
CORPORATION COUNSEL
COUNSELING & DRAFTING DIVISION
Review of documents. The Division will review and approve 75% of legal
documents submitted by the various County departments and agencies within seven
(7) business days or less. Such approval will include a thorough analysis of potential
legal exposure and liabilities.
Achieved. The C&D division received 1,123 documents and completed 1,075 of
them for a 96% completion rate.
2. Drafting documents and legislation. Seventy-five percent (75%) of all departmental
and agency requests for drafting of legal documents and legislation will be submitted
to the requesting department or agency within twenty-one (21) business days or less.
Not achieved. The C&D division received 118 drafting requests and completed
67 of them for a 57% completion rate.
3. Written Request for a Legal Opinion. Seventy-five percent (75%) of all
departmental and agency requests for a formal legal opinion will be submitted to the
requesting department or agency within twenty-one (21) business days or less.
Not achieved. The C&D division received 162 requests for legal opinions and
completed 113 of them for a completion rate of 70%.
4. Other Requests for Legal Service. Fifty percent (50%) of all departmental and
agency requests for legal service that do not involve any formal written response or
extensive legal research will be completed within twenty-one (2 1) business days or
less.
Achieved. The C&D division received 377 requests for other types of legal
service and completed 303 of them for a 80% completion rate.
5. Training for Board and Commission Members. The Division will conduct a yearly
training session for all substantive Boards and Commissions to prevent procedural
and substantive errors, including recall training as requested by the Boards and
Commissions.
Achieved. The C&D division regularly provides recall training as requested.
The division will be planning a training session open to all Boards and
Commissions. Sunshine Law and open meeting training has been scheduled for
all board and commission members with the assistance of the Office of
Information Practices which will take place December 4, 2003.
Final Status Report on Program Objectives for FY 2002-03
CORPORATION COUNSEL
FAMILY SUPPORT DIVISION
(HILO & KONA OFFICES)
1. Collect a minimum of $200,000 in delinquent child support payments.
Achieved. The Division has collected over $466,700 in delinquent child support
payments from July 1, 2002 to June 30, 2003.
2. Continue to improve staff productivity on the KEIKI automated system.
Achieved. Updates and training to staff members are provided monthly by
CSEA Bulletins.
3. Provide updates and training to staff members on changes in federal requirements,
paternity establishment, child support establishment, enforcement, distribution and
interstate case processing.
Achieved. Updates and training to staff are provided by CSEA memos, with
conference calls, telephone conferencing seminars (Tele -Talks), staff meetings
and written materials.
Final Status Report on Program Objectives for FY 2002-03
CORPORATION COUNSEL
BOARD OF ETHICS
Revise procedural rules to require a minimal filing and processing fee for complaints
for an informal, investigatory or formal advisory opinion.
Not achieved. Board of Ethics still considering changes.
2. Review and revise the procedural rules.
Not achieved. Board of Ethics still considering changes.
3. Review and revise the Financial Disclosure Form and reduce the time and
paperwork associated with the filing of that document.
Not achieved. Board of Ethics still considering changes.
4. Update records by applying to the destruction committee to change the retention
period of financial disclosure statements filed with the board from permanent to six
years after expiration of term of office, in conformance with the State Code of Ethics.
Not achieved. Board of Ethics still considering changes.
Review County Code of Ethics looking towards conforming with the State Code of
Ethics.
Achieved. Final version of Ethics Code amendments have been adopted
by the County. In addition, information concerning new gift reporting
requirements have been placed on line on the County's website.
Final Status Report on Program Objectives for FY 2002-03
COUNW COUNCIL/CLE-1/RK
COUNTY COUNCIL/CLERK
COUNCIL/CLERK
Clerk's Office -Council and Committee Services Sections
1. Complete minutes of council and committee meetings within 30 days of meeting date.
Objective achieved, with the exception of a few executive sessions and a slight
backlog caused by staff shortage and several lengthy meetings. Accordingly,
summary minutes for council meetings will be implemented.
Provide copies of official Council/County of Hawaii records within 30 days of
request.
Objective achieved to date.
3. Archive, scan and data input Council/Clerk records from 1984 to 1998, which will
not be computer accessible in 2005 because of the migration of records off the
County's Wang computer system. (Phase 1).
The RFP has not been written because we are going to attempt in-house options
to complete the immense job. The task requires knowledge of the legislative
process and its documents. Unless the attempt to use in-house options fails or
becomes unmanageable, a private contractor will not be used.
Reprographics Division
Process all documents submitted by departments for duplication within two business
days.
Objective achieved to date.
Process all pieces of mail that are delivered no later than 2:45 p.m. by departments to
the Machine Room on the same day.
Objective achieved to date.
3. Distribute incoming postal mail at 101 Aupuni Center within two hours from receipt.
Objective achieved to date.
4. Develop criteria by which certain documents and mail items must be paid by the
department generating the document or item (ie. federal and state grants, newsletters
to outside groups).
This internal policy is still being discussed.
Six Month Progress Report on Program Objectives for FY 2003-04
COUNTY COUNCIL/CLERK
COUNCIWCLERK
Leeislative Auditor's Office
1. Draft reports for Committee items necessitating action by the Council describing
Committee discussion and recommended Council action.
Objective achieved to date.
2. Prepare reports to the Council for the County's representative regarding the Hawaii
State Association of Counties' executive committee meetings.
Objective achieved to date.
3. Screen state legislative bills having potential county impact of interest to the County
Council and prepare a list for the council members on a timely basis.
Objective is not applicable until state legislature begins in January 2004.
4. Prepare legislative testimony on measures at the request of council members for
submittal to the state legislature.
Objective is not applicable until state legislature begins in January 2004.
5. Facilitate the conduct of the county's annual independent audit report as required by
the Hawaii County Charter.
Entrance meeting was held with the auditors. The County awaits Government
Finance Officers Association comments to the June 30, 2002 Comprehensive
Financial Report (CAFR). Consequently, June 30, 2003 report will be delayed.
6. Attend Council's budget and program review sessions conducted by the Committee
on Finance and prepare a report for the Committee to the Council.
This objective is not applicable until program review sessions start in
March 2004.
Six Month Progress Report on Program Objectives for FY 2003-04
COUNTY COUNCIL/CLERK
ELECTIONS DIVISION
Assist State with implementation of the Help America Vote Act of 2002.
Objective partially achieved.
2. Update ArcView GIS with current address ranges.
Objective partially achieved.
3. Create new precinct in South Kohala.
Objective achieved.
4. Review and redraw precinct boundary lines.
Objective achieved.
5. Conduct voter education and voter registration program for all high school seniors,
senior citizen centers, and community organizations.
Objective partially achieved.
Six Month Progress Report on Program Objectives for FY 2003-04
COUNTY CO
COUNCIL/CLERK
Clerk's Office -Council and Committee Services Sections
1. Complete minutes of council and committee meetings within 30 days.
Because of staff shortage, several meeting minutes were delayed.
2. Provide copies of official Council/County of Hawaii records within 30 days of
request.
Objective achieved.
3. Complete development of the Clerk's Office Records System, a computerized
legislative history data base system of archiving and retrieving records of the Clerk
and the Council.
Objective achieved. All bills and resolutions are now being submitted in
electronic format. This requirement enhances the search capabilities on the
County's website.
Reprographics Division
Process all documents submitted by departments for duplication within two business
days.
Objective achieved.
2. Process all pieces of mail that are delivered no later than 3:30 p.m. by departments to
the Machine Room on the same day.
Objective achieved.
Legislative Auditor's Office
1. Draft reports for Committee items necessitating action by the Council describing
Committee discussion and recommended Council action.
Drafted reports for 100% of committee items requiring action by the council.
2. Prepare reports to the Council for the County's representative regarding the Hawaii
State Association of Counties' executive committee meetings.
Prepared reports for 100% of the HSAC executive board meetings.
Final Status Report on Program Objectives for FY 2002-03
COUNTY COUNCIL/CLERK
COUNCIL/CLERK
3. Screen state legislative bills having potential county impact of interest to the County
Council and prepare a list for the council members on a timely basis.
Screened all legislative bills and identified at least 290 bills having potential
county impact of interest to the Council.
4. Prepare legislative testimony on measures at the request of council members for
submittal to the state legislature.
Prepared 48 testimonies for council members.
5. Facilitate the conduct of the county's annual independent audit report as required by
the Hawaii County Charter.
Auditors completed Financial Audit Report for Year Ended June 30, by April 7,
2003. The report submittal was delayed due to the new Government Accounting
Standards Board requirements.
6. Attend Council's budget and program review sessions conducted by the Committee
on Finance and prepare a report for the Committee to the Council.
Attended all program review sessions and prepared comparative budget
expenditure report as well as other documents.
Final Status Report on Program Objectives for FY 2002-03
COUNTY COUNCIL/CLERK
ELECTIONS DIVISION
1. Prepare for the 2002 Primary and General elections.
Objective achieved.
2. Provide voters with convenient and accessible registration stations and polling places.
Objective achieved.
3. Implement new computer system to do post reapportionment street assignments.
Objective achieved.
4. Prepare new precinct boundaries.
Objective achieved.
5. Assist State Task Force with election reform.
Objective achieved. Bills have been submitted to the 2003 State Legislature.
Final Status Report on Program Objectives for FY 2002-03
COUN7Y PHYSICIANS
COUNTY PHYSICIANS
COUNTY PHYSICIANS
1. Continue to serve the County diligently as in the past.
Objective being achieved.
Six Month Progress Report on Program Objectives for FY 2003-04
COUNTY PHYSICIANS
COUNTY PHYSICIANS
1. Continue to serve the County diligently as in the past.
Objective achieved.
Final Status Report on Program Objectives for FY 2002-03
7
DATA SYS -)T
DATA SYSTEMS
DATA SYSTEMS
Assist Finance Department with the Countywide implementation of a new
computerized Financial system and retrain Data Systems Department staff as required
to support the system.
• 4 new servers and 24 PCs have been purchased to meet the immediate needs
of the new system. Installation is in progress.
• A member of the Application's Branch served on the RFP selection
committee and a contract was awarded to Eden Systems in November 2003.
• Several members of the DSD staff will continue to work closely with the
vendor and Finance Department personnel during the implementation,
which is scheduled to begin in January 2004.
• At this time, training has been received by one Application's Branch staff
member in Microsoft SQL Server 2000 Administration in preparation for the
database software installation.
2. Develop a document management system for the Office of the County Clerk's
administrative archives.
This project has been scheduled to begin in February 2004.
Complete the following GIS projects funded under the EDA grant:
• Revised Civil Defense Evacuation Maps
Tsunami Evacuation Maps are in the process of being revised.
• Hazard Mitigation Plan
Plan has been completed and submitted to FEMA via State Civil Defense.
• Civil Defense Historical Hazard Database
Database is currently being worked on and almost completed.
4. Add a GIS server to the Countywide network managed by Data Systems Department.
GIS Countywide server funds were redirected to purchase a replacement for the
Finance Domain Server, which is out of warranty and cannot be maintained by the
vendor.
5. Replace/upgrade Clerks NT server and relocate the system to the main computer
room in the County Building.
Replacement server has been purchased. Installation should be completed by
March 2004.
Six Month Progress Report on Program Objectives for FY 2003-04
DATA SYSTEMS
DATA SYSTEMS
6. Expand the computer network to include all Fire Stations required to access the Fire
Department Records Management System (FRMS).
Server and PCs have been purchased, setup and delivered to all Fire Stations.
DSL connectivity has been established wherever possible to connect Fire stations
to the County LAN. Remaining stations will be added to the network when DSL
becomes available.
7. Migrate Liquor Novel LAN network to Windows NT LAN and connect to the
countywide network.
DSD created a migration plan with approximate costs. Liquor's budget request
with costs was sent to the Council. Project has not yet been scheduled.
8. Complete the implementation of anew Permit System for the Building Division.
PMS Branch has coordinated and assisted with the implementation of the
project with the Akanda Innovations and the staff of the Building Division. The
new application has replaced the Wang application and is being used by staff.
Akanda is completing final requirements for the project.
9. Complete the development and implementation of the Document/Task Manager for
the following organizations:
Planning Department.
Public Works Administration.
Application is nearly completed however work is on hold due to the Building
Permit System implementation.
10. Begin the implementation of a new Permit System for the Planning Department.
Preliminary discussions with the Planning Department regarding application
requirements have taken place. A demonstration of one application has been
presented with another being scheduled.
Six Month Progress Report on Program Objectives for FY 2003-04
DATA SYSTEMS
DATA SYSTEMS
1. Maintain 99% uptime during normal work hours for major computer systems
administered by Data Systems Department.
Objective was met.
2. Complete 100% of mandated work requests/programming changes by deadline.
Objective was met. Ten mandated work requests were received and completed
on time this fiscal year. The larger of these requests were:
• Implementation of collective bargaining agreements for UPW and
implementation of a minimum wage increase, both effective within January
2003 payrolls.
• Modification of the Wastewater Billing system to accommodate rate increases.
• Implementation of a new County Registration fee and increased rates for the
Motor Vehicle posting database.
3. Complete 95% of processing on/before target date, remaining 5% within 1 day
thereafter.
90% met the target date & time
8% missed the target time but completed same day
2% were completed on next or later day
4. Migrate the following applications from the Wang system to a PC -LAN system:
Election Division Timekeeping System
Dog Licensing
Bicycle Licensing
Library Information System
• The Election Division Timekeeping System was converted in July 2002 to an
Access 97 database installed on their PC -LAN System.
• The Dog Licensing system used by the Treasury Division of the Finance
Department was converted to an Access 97 database and installed in
November 2002.
• The Bicycle Licensing system used by the Treasury Division of the Finance
Department was converted to an Access 97 database and installed in April
2003.
• The conversion of the Library Information System for the Department of
Research and Development is currently scheduled to begin in February 2004.
Final Status Report on Program Objectives for FY 2002-03
DATA SYSTEMS
DATA SYSTEMS
Although not stated as part of this year objectives, the following applications
were implemented on the County's Windows NT LAN system:
• Completion of an Office Records and Case tracking system for the Office of
the Corporation Counsel.
• Creation of a database for the Office of the Prosecuting Attorney to track
cases that have been designated for the Community Oriented Prosecution
(COPs) program.
• Correspondence Log databases were implemented for Civil Service and the
Office of the Prosecuting Attorney.
• Assisted the Fire Department with the implementation of a Records
Management System.
• Creation of a database for the Fire Department to track issues related to the
Records Management System.
Assist Finance Department with the selection of new software to replace financial
applications currently running on the Wang system.
Assisted Finance Department with the requirement definition and subsequent
Request for Proposal. Data Systems staff also served on the Vendor selection
committee for this project.
6. Assist Public Works Department with selection of a new Building Permits System to
replace the application currently running on the Wang system.
The projects Gap Analysis that was originally scheduled for review and signoff
by the end of January but was completed at the end of April because of user
request for modifications. This delay has caused an adjustment to the project
scheduling and additional funding for user modifications. Project completion is
targeted for December of 2003.
7. Assist Planning Department with selection of a new Planning Permits System to
replace the application currently running on the Wang system.
Preliminary discussion on project requirements have taken place with the
Planning Department but funding was unavailable to move forward with the
project. Funding has been allocated for the 2003-2004 fiscal year.
Final Status Report on Program Objectives for FY 2002-03
DATA SYSTEMS
DATA SYSTEMS
8. Transfer the County's Web site to in-house operation on a County computer system.
It was decided to continue to use an ISP (Internet Service Provider) to host the
County's website. Bringing the website in-house will be reconsidered in the
future.
Final Status Report on Program Objectives for FY 2002-03
0
ELDDERL.Y ACTIVITIES
ELDERLY ACTIVITIES
COORDINATED SERVICES UNIT
The CSE staff will strive to promote maximum independence, optimum health, personal
dignity and self -enrichment by:
1. Providing Information and Assistance Services to 3,500 older adults.
Served 2,788 seniors, or 80% of the established objective of 3,500 older adults.
2. Providing Outreach Services to 1,050 adults.
Served 747 seniors or 71% of the established objective of 1,050 older adults.
3. Providing Transportation Services to 1,100 older adults and accomplishing 33,000
trips annually.
Provided transportation services for 1,023 seniors or 93% of the established
objective of 1,100 older adults and completed 20,882 trips or 63% of the 33,000
trips annually.
4. Providing 60 individuals with disabilities/older adults with 4,066 hours of chore
services annually.
Provided chore services for 51 seniors or 85% of the established objective of 60
individuals.
Six Month Progress Report on Program Objectives for FY 2003-04
ELDERLY ACTIVITIES
RETIRED AND SENIOR VOLUNTEER PROGRAM
Enhance the overall quality of life, i.e., maximum independence, optimum health,
personal dignity, and self -enrichment of persons 55 years and older by:
1. Providing diverse and meaningful volunteer opportunities to 1,200 persons 55 years
and older.
Objective achieved. 1,497 RSVP volunteers served in volunteer assignments.
2. Assisting significantly in meeting community needs by providing 150,000 hours of
volunteer service in a minimum of 170 volunteer stations.
RSVP volunteers provided 87,236.5 hours of volunteer service through 180
volunteer stations.
3. Providing 50 volunteers in elementary schools to tutor children who are reading
below grade level.
Objective achieved. 59 RSVP volunteers served as reading tutors in elementary
schools.
4. Providing 350 volunteers to enable Hawaii County Nutrition Program to carry out its
congregate meals program.
Objective achieved. 412 volunteers served in the Hawaii County Nutrition
Program's congregate meals program.
Six Month Progress Report on Program Objectives for FY 2003-04
ELDERLY ACTIVITIES
NUTRITION PROGRAM
Con2re¢ate Nutrition Services
1. To provide 85,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 900
older individuals, aged 60 and older, at fifteen congregate nutrition sites throughout
Hawaii County by June 30, 2004.
As of 12/31/03, 41,375 meals were served to 893 seniors. This is 48% of our
objective for meals, and 89% of our objective for seniors served.
2. To prepare and conduct 300 monthly nutrition and health education sessions, and
annual nutrition and health assessments to 1,200 older individuals, aged 60 and older,
throughout Hawaii County by June 30, 2004.
As of 12/31/03, 161 educational sessions were conducted for 1,093 seniors. This
is 53% of our objective for sessions, and 91% of our objective for seniors served.
Home Delivered Meal Service
1. To deliver 72,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 550 frail,
homebound older individuals, aged 60 and older, throughout Hawaii County by June
30, 2004.
As of 12/31/03, 37,926 meals have been served to 393 seniors. This is 53% of our
objective for meals, and 71% of our objective for seniors served.
Six Month Progress Report on Program Objectives for FY 2003-04
ELDERLY ACTIVITIES
SENIOR COMMUNITY SERVICES EMPLOYMENT
1. Place 20% of the allotted slot level or 8 enrollees into unsubsidized jobs by FY's end.
Placed 7 enrollees into unsubsidized jobs by 2"d quarter's end. 7/8 = 88%
achieved.
2. Place 50% or 21 of the enrollees into community service positions that serve seniors
during the FY.
Placed 30 enrollees into community service positions that serve other seniors by
2nd quarter's end. 30/21 = 143% achieved.
Provide services to a cumulative total of 59 enrollees by FY's end. 1.4 x 42 = 58.8 or
rounded up to 59
Provided services to a cumulative total of 54 enrollees by 2"d quarter's end.
54/59 = 92% achieved.
4. Visit the enrollees at their work sites every quarter. Conduct 175 work site visits by
FY's end.
Conducted 87 work site visits by 2"d quarter's end. 87/175 = 50% achieved.
Six Month Progress Report on Program Objectives for FY 2003-04
ELDERLY ACTIVITIES
COORDINATED SERVICES UNIT
The CSE staff will strive to promote maximum independence, optimum health, personal
dignity and self -enrichment by:
1. Providing Information and Assistance Services to 3,500 older adults.
Objective achieved. Served 4,650 seniors, or 133% of the established objective
of 3,500 older adults.
2. Providing Outreach Services to 1,050 adults.
Objective achieved. Served 1,148 seniors or 109% of the established objective of
1,050 older adults.
3. Providing Transportation Services to 1,100 older adults and accomplishing 33,000
trips annually.
Objective achieved. Provided Transportation services for 1,178 seniors or 107%
of the established objectives of 1,100 older adults and completed 38,490 trips or
117% of the 33,000 trips annually.
4. Providing 60 individuals with disabilities/older adults with 4,066 hours of chore
services annually.
Objective achieved. Provided Chores Services for 61 seniors or 102% of the
established objective of 60 individuals.
Final Status Report on Program Objectives for FY 2002-03
ELDERLY ACTIVITIES
RETIRED AND SENIOR VOLUNTEER PROGRAM
Enhance the overall quality of life, i.e., maximum independence, optimum health,
personal dignity, and self -enrichment of persons 55 years and older by:
Providing diverse and meaningful volunteer opportunities to 1,200 persons 55 years
and older.
Objective achieved. 1,533 RSVP Volunteers served in volunteer assignments
2. Assisting significantly in meeting community needs by providing 150,000 hours of
volunteer service in a minimum of 170 volunteer stations.
Objective achieved. RSVP Volunteers provided 175,787.5 hours of volunteer
service through 186 volunteer stations.
3. Providing 90 volunteers in elementary schools to tutor children who are reading
below grade level.
Objective achieved. 94 RSVP volunteers served as reading tutors in elementary
schools.
Final Status Report on Program Objectives for FY 2002-03
ELDERLY ACTIVITIES
NUTRITION PROGRAM
Conere2ate Nutrition Services
Provide 85,444 nutritious meals, each containing 1/3 of the U.S. RDA, to 900 older
individuals, aged 60 and older, at fifteen congregate nutrition sites throughout
Hawaii County by June 30, 2003.
Objective not achieved. As of 6/30/03, 82,056 meals were served to 1,006 seniors.
This is 96% of our objective for meals, and 112% of our objective for seniors
served.
This year, due to decreased demand for congregate meals, and increased need for
home delivered meals, funds were shifted from the congregate program to the
HD meals program, popularly known as "Meals on Wheels".
Although this resulted in our meeting only 96% of our original congregate meals
objective, our home delivered meals objective was exceeded by 112%.
2. Conduct 300 educational sessions on nutrition, health, and consumerism to 1,200
older individuals, aged 60 and older, throughout Hawaii County by June 30, 2003.
Objective achieved. As of 6/30/03, 319 educational sessions were conducted for
1,239 seniors. This is 106% of our objective for sessions, and 103% of our
objective for seniors served.
Home Delivered Meal Service
3. Deliver 72,324 nutritious meals, each containing 1/3 of the U.S. RDA, to 550 frail,
homebound older individuals, aged 60 and older, throughout Hawaii County by June
30, 2003.
Objective achieved. As of 6/30/03, 80,891 meals have been served to 579 seniors.
This is 112% of our objective for meals and 105% of our objective for seniors
served.
Final Status Report on Program Objectives for FY 2002-03
ELDERLY ACTIVITIES
SENIOR COMMUNITY SERVICES EMPLOYMENT
1. Fill and maintain 42 enrollment slots for 80% of the FY.
Objective achieved. Closed the FY with 43 enrollment slots filled.
2. Provide services to 40% more enrollees than the established slot level by FY's end.
Objective achieved. Serving 61 enrollees by FY's end accomplished 102%
(61/59) of this objective.
3. Place 20% of its allotted slot level or 8 enrollees into unsubsidized jobs by FY's end.
Objective achieved and surpassed. Accomplished 138% of this objective by
successfully placing 11 enrollees into unsubsidized jobs by FY's end. This is a
highly meaningful accomplishment because 11 seniors who depended on the
federal funds of this program became independent.
4. Place 50% or 21 of the enrollees into community service positions that serve seniors
during the FY.
Objective achieved and surpassed. Accomplished 95% (41/43) of this objective
by placing 41 enrollees in community service positions serving other seniors.
Also highly meaningful as an achievement, these 41 seniors showed other seniors
and the public that they can still work and be productive—in spite of their older
ages.
5. Visit the enrollees at their work sites every quarter. Conduct 175 work site visits by
FY's end.
Objective achieved. Conducted 179 work site visits by FY's end.
Final Status Report on Program Objectives for FY 2002-03
ELDERLY ACTIVITIES
SENIOR COMMUNITY SERVICES EMPLOYMENT
6. Plan and present 8 informational sessions about the program through various media to
interested community groups during the FY.
Objective achieved and surpassed. 138% (11/8) of the promotional coverage has
been accomplished as follows:
1) July -September quarterly issue of the Kupuna News, "Senior Community
Service Employment Program," page 15, photos and article by Program
Director IV;
2) August 26, 2002: The Program Director IV and Account Clerk represented
the program at the Big Island Workplace Connection's "Employers' Fair"
from 5:00-7:00 p.m. at Aunty Sally's. The Program Director IV overviewed
program services to an audience of potential employers. (The BIWC is a
consortium of employers—including SCSEP-- in a partnership mandated by
the Workforce Investment Act to coordinate employment services under a 1
Stop concept.)
3) August 27, 2002: The Program Director IV visited each employer's table
and promoted program services at the "Job Fair" held from 2:00-7:00 p.m.
at Aunty Sally's.
4) September 22, 2002: The Hawaii Tribune -Herald featured in its Sunday
edition a "Tribute to older workers Sept. 22-28" with a photograph of Mayor
Kim, the SEP staff and P & R Director Patricia Engelhard; photo by
Margaret Yafuso and article by Program Director IV.
5) September 22-28, 2002: Mayor Kim proclaimed this week as "Employ the
Older Worker Week" for the County of Hawaii (proclamation arranged by
Program Director IV). This observance was planned to coincide with
"National Employ the Older Worker Week" observed by the DLIR and
other states across America.
6) October -December quarterly issue of the Kupuna News, "Senior Community
Service Employment Program," page 15; article by Program Director IV.
7) October 18, 2002: The SEP Account Clerk represented the program at the
"East Hawaii Prime Time Health Fair" from 8:30-12:30 p.m. at the Hilo
Hawaiian Hotel. SEP brochures were distributed to interested seniors, and
program information was explained to them.
Final Status Report on Program Objectives for FY 2002-03
ELDERLY ACTIVITIES
SENIOR COMMUNITY SERVICES EMPLOYMENT
8) December 18, 2002: SEP Director IV and Account Clerk participated in the
EAD's "Appreciation Luncheon and Program" for over 300 senior
volunteers who assisted the Elderly Recreation Service Program with its
activities. Both SEP Director IV and Account Clerk joined other ERS staff
in hosting, serving, and entertaining the volunteers.
The SEP Director IV also rehearsed and performed a musical song and
dance rendition of "NEW YORK, NEW YORK" with other EAD staff for
the seniors' entertainment at Sangha Hall in Hilo. Both SEP Director IV and
Account Clerk introduced themselves to many of the volunteers and mingled
with them.
9) January 17, 2003: The Program Director IV represented the program at the
Senior Advisory Council Meeting at the Nani Mau Gardens. He presented a
progress report of program accomplishments, announced the Workforce
Development Division's commendations for outstanding program
performance two years in a row, and fielded questions from senior presidents
and leaders from senior organizations around the island.
10) January -March 2003 quarterly issue of the Kupuna News, "Senior
Community Service Employment Program," page 15; photo and article by
Program Director IV.
11) April -June 2003 quarterly issue of the Kupuna News, "Senior Community
Service Employment Program," page 15; photos and article by Program
Director IV.
Final Status Report on Program Objectives for FY 2002-03
ENVIRONMENTAL
ENVIRONMENTAL MANAGEMENT
ADMINISTRATION
Establish landfill tipping fees at a level matching commercial usage of Solid Waste
services, approximately 50% of Solid Waste Fund expenditures, within 5 years.
Done. County Council approved an Ordinance to increase the landfill tipping
fees in June, 2003. The increase should achieve the goal of 50% funding through
commercial payments of landfill tipping fees.
2. Update existing fee system as necessary for abandoned vehicle removal and recycling
program to maintain financial self-sufficiency. This includes metal, tires, and
batteries.
Done. County Council approved an Ordinance to increase the fee for the Vehicle
Disposal Fund in early 2003. The increase will provide for financial self-
sufficiency of the fund.
3. Establish a system and fees for all commercially -hauled waste finishing its life at a
County waste diversion facility or landfill.
All commercially hauled waste deposited at a County facility is charged the
landfill tipping fee, presently $45/ton, with the exceptions of greenwaste and
scrap metal.
4. Provide a viable alternative to the Hilo landfill by early 2004. This date is based on at
least 6 -months worth of air space still in place.
Continuing on this goal. We have Phase I funding in place for the East Hawaii
Regional Sort Station, a viable interim alternative to the landfill. We are now
researching and working towards procurement of a responsible long-term
solution to the East Hawaii landfill.
5. Succeed with an orderly closure of the Hilo landfill by 2005. This date is based on
requirements of DOH/EPA.
We presently have airspace at the Hilo landfill through 2005, maybe longer. We
have requested $6 Million from the State as CIP funds for approximately Y2 of
the closure costs of Hilo landfill.
Six Month Progress Report on Program Objectives for FY 2003-04
ENVIRONMENTAL MANAGEMENT
ADMINISTRATION
6. Reduce days, and amounts due, in Accounts Receivable for the divisions by 5% for
FY 2003-2004.
The percentage of Accounts Receivables over 90 days past due remains at 51%
for the Wastewater Division. The amounts over 90 days past due have decreased
by 3% from FY 2002-2003.
The percentage of Accounts Receivable over 90 days past due remains at 31 %
for the Solid Waste Division. The amounts over 90 days past due have decreased
by 2% from FY 2002-2003.
7. Reduce days in Accounts Receivable for the department by 5% for FY 2003-2004.
The average days in Accounts Receivable for the Wastewater Division is 141
days. This is a 4% increase over the FY 2002-2003 average of 135 days.
The average days in Accounts Receivable for the Solid Waste Division is 85 days.
This is a 28% decrease from the FY 2002-2003 average of 118 days.
Six Month Progress Report on Program Objectives for FY 2003-04
ENVIRONMENTAL MANAGEMENT
ADMINISTRATION
1. Establish and organize an accounting and billing section for the Department.
We did not move to the old Real Property Tax building by July 2003 as
expected. Our new Administrative office space will be located in the County
Building in the old Department of Public Works area, Room 202. While this
delayed some re -organizational changes, the Accounting duties will be combined
in a Business Services Section in FY 2003-2004.
2. Establish a personnel specialist office.
This has been achieved. We have assumed all Personnel duties previously
performed on our behalf by Department of Public Works.
3. Reduce days in Accounts Receivable for the department by 5% for FY 2002-2003.
Wastewater Division's average for days in Accounts Receivable was 135 days,
reflecting a 3% increase compared to last FY 2001-02 average of 131 days.
Solid Waste Division's average for days in Accounts Receivable was 118 days,
reflecting a 2% decrease compared to last FY 2001-02 average of 120 days.
Final Status Report on Program Objectives for FY 2002-03
10
FINANCE
FINANCE
ADMINISTRATION/BUDGET
Administration
Continue to require divisions to review and update rules, policies and procedures to
insure that applications are consistent throughout the County. Desired outcome is to
realize efficiencies in financial practices.
As part of the department's strategic planning process a sub -committee has been
established to continue the development and maintenance of fiscal policies and
procedures for the County. Department rules are currently being reviewed, as
well as the development of a standardized format for all policies and procedures.
2. Conduct three training sessions for county financial personnel. Desired outcome is to
provide a training media for financial support staff.
The department held two training sessions in the first half of the year. The first
meeting focused on the conversion of the County's fiscal software systems. The
second training session covered budget preparation for fiscal year 2004-05.
Assist Mayor and Council in the execution of the 2003-04 operating and capital
budgets and programs.
Department personnel met with the Mayor and with Council members to discuss
current operating and capital funding needs and submitted a proposal for the
appropriation of the available fund balance to meet those needs.
Respond within three working days to inquiries and complaints from the Council and
general public.
The Finance administration office has responded to inquiries and complaints
within three working days.
5. Refer procurement protests to Corporation Counsel within three working days of
receipt. After verification of validity of protest from Corporation Counsel, issue
determination and/or decision within a week.
No procurement protests were received in the first half of this fiscal year.
Six Month Progress Report on Program Objectives for FY 2003-04
FINANCE
ADMINISTRATION/BUDGET
6. Oversee the successful implementation of new fiscal software for the County of
Hawaii.
The department finalized a contract with Eden Corporation in December.
Initial implementation conferences took place immediately and data was
provided to Eden to assist in the data conversion and implementation planning.
Budget
Continue to streamline and add value to the budget process; both in terms of quality
and the type of data presented to the public and the County Council.
Besides our review of their budget submission, a number of
departments/agencies are going through the strategic planning process and are
gaining a better understanding of the data and measures to be presented to the
public and the County Council.
2. Provide financial and administrative assistance and advice to the other County
Department/Agencies and to increase their financial understanding and confidence.
Aside from providing day to day assistance and advice to departments/agencies,
the Budget Office conducted a budget workshop and assisted with the
Administrative budget reviews.
3. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and
signatures for all fully -completed requests for council action received two days prior
to the County Council's submittal deadlines.
All of the 73 request for council action forms received from the
departments/agencies were processed and forwarded to the Finance Director in
a timely manner (provided that all the necessary departmental information was
provided).
4. Continue to automate and streamline the manner in which the program budget
documents/worksheets are updated and transmitted between the department/agencies
and the Budget Office.
Through the use of email via the County's local area network and the Internet,
better communication between the department/agencies and the Budget Office
are continually being achieved.
Six Month Progress Report on Program Objectives for FY 2003-04
FINANCE
ACCOUNTS
Close FY 02-03 books and issue final June 30 Budget Status Report by August 18,
2003, and determine fund balances by August 11, 2003.
Closed the fiscal year 2002-03 books and issued the June 30 budget status report
on September 2, 2003. Determined fund balances on August 22, 2003. The delay
was due to circumstances beyond our control.
2. Reobtain Certificate of Achievement for Excellence in Financial Reporting from the
Government Finance Officers Association (GFOA) for the County's June 30, 2003
Comprehensive Annual Financial Report.
In progress.
3. Issue the monthly budget status reports within ten working days after the end of the
month, except for June, July and August.
Due to the late close for fiscal year 2002-03, the September monthly budget
status report was also delayed. October was issued within ten working days.
November and December were both issued within eleven working days due to
circumstances beyond our control.
4. Commence the implementation of the Accounts Division portion of FRESH
(Financial and Resource Enterprise Software for Hawaii County). Our primary focus
will include payroll, accounts payable, general ledger and financial reporting.
In progress.
Ensure that all claim payments made are proper and legal by preauditing 100% of
payment requests for accuracy and propriety, returning items that are not accurate or
proper to departments for correction.
Being achieved.
6. Provide certificate of the availability of funds on County contracts within three
working days of the contract's submission to Accounts Division.
Being achieved.
Six Month Progress Report on Program Objectives for FY 2003-04
FINANCE
ACCOUNTS
7. Pay vendors promptly by issuing all warrants for claims within 7 working days of the
receipt of the invoice by Accounts Division.
Being achieved, checks are issued twice each week.
8. Ensure that all employees receive the correct amount of pay and related benefits by
preauditing 100% of payroll claims for accuracy and compliance with legal and
contractual requirements, and filing all required payroll tax forms and returns on time.
Being achieved.
9. Conduct a public auction of surplus County equipment once a year.
In progress, the sale is planned for later this fiscal year. In addition, the
Accounts Division assisted the Police Department with sales of surplus and
abandoned vehicles in August, October and December 2003.
10. Provide a response to an applicant's request for acquiring, exchanging or granting of
easement of real property within 60 days of the receipt of the request.
Being achieved, requests are processed as soon as they are received.
Six Month Progress Report on Program Objectives for FY 2003-04
FINANCE
PURCHASING
Continue to review all internal policies and procedures for conformance to new
procurement law and revise as necessary, in view of probable changes to law. Update
General Terms and Conditions for goods and services contracts (Dated July 1, 1994)
to conform to current law and reflect needed changes.
In progress. General Terms and Conditions for Concession Bids updated.
General Terms and Conditions for Goods and Services currently a work in
progress awaiting final determinations on Act 52 for inclusion.
2. Maintain up-to-date purchasing manual and training as needed for all using agencies;
including maintenance of a current list of the individual most responsible for
procurement matters within each department or agency and assure that he or she has a
complete, up-to-date copy of administrative rules and purchasing manual.
Ongoing.
Process 98% of all routine documents (Confirming Requisitions, Confirming
Payment Authorizations, Contract, Change Order and Supplemental Agreement
approvals) within two working days of receipt.
Of 15,758 routine documents received during the first six month of FY 03---04,
15,723 were processed within two working days, for a 99.78% processing rate.
4. Complete purchasing process for 95% of all requisitions below formal bidding limits
within ten days of receipt.
Of 4,236 requisitions below bidding limits received during the first six month of
FY 0304, 4,154 were processed within ten days or receipt, for a 98.06%
processing rate.
5. Complete purchasing process for 80% of all requisitions requiring formal advertised
bidding (iFBs or RFPs) within sixteen weeks after deadline for receipt of such
requisitions.
Of 45 requisitions requiring bidding received during the first six month of FY
03--04, 43 were processed within sixteen weeks of receipt, for a 95.55%
processing rate. (This statistic may be inaccurate because we are unable to track
requisitions that were in process at year end.)
Six Month Progress Report on Program Objectives for FY 2003-04
FINANCE
PURCHASING
6. Complete circulation of contract documents and issue Notice to Proceed within six
weeks of receiving award recommendation from using agency for at least 70% of
contracts.
Of seventeen contracts that could have been completed within six weeks of
Departmental approval during the first six months of FY 0304, fourteen were
processed within that period, for a 76.47% processing rate.
7. Review rules and procedures as necessary to enable bid process to be completed
without physical documents, using Intemet and email.
Work in progress. Have conducted several RFP's using email distribution with
good results. Need to get policies and internal procedures nailed down.
8. Maintain list of professional services awards on Intemet as required by law and post
95% of entries within one day of contract circulation.
Only fifteen awards posted during current Fiscal Year, all within one day of
Contract circulation. We are currently doing this for Water Department as well
and need to investigate possibilities of decentralizing this so that all entries can
be made to coincide with posting currently required by Act 52 to provide for
"debriefing" process.
9. Award contract for new FRESH enterprise financial software and begin to develop
new operating procedures and directives for new system.
Notice to proceed issued to Eden Systems December 3, 2003. Installation,
implementation and training underway. Hope to install primary financials
before end of Fiscal Year.
Six Month Progress Report on Program Objectives for FY 2003-04
FINANCE
TREASURY
Treasury
1. Invest 99 per cent of all funds in interest bearing accounts or certificates.
This objective is being met. The percentage of available cash invested exceeds
99.9% through 11-30-03.
2. Maintain sufficient liquidity to meet all cash requirements.
All obligations were met including vendor payments, bond payments, and
payroll expenses.
Maximize interest income by attaining budgeted projection while ensuring the safety
of County funds.
The interest earned to date is 63% of the goal vs. the budget target rate of 50%.
4. Reconcile monthly statements within five days of receipt.
All of December's statements have been reconciled with the exception of the
BOH general fund statement. This statement has been difficult to reconcile with
our ledger, since the conversion from warrants to checks in July. Problems,
such as the difficulty in determining checks cleared due to absence of MICR
printing; and changes, such as the opening of disbursement accounts, and
statement cutoffs has necessitated an increase in coordination with Accounts
Division. Reconcilement procedures are still being improved, and it will take a
few more months before reconcilement becomes a routine again.
Vehicle Registration
1. Process mail within three days of receipt.
Routine vehicle renewals have been processed in a timely manner due to the
assistance from the Senior Employment Program employee and our newly hired
clerk. Other types of mail have fallen behind from time to time due to staff
shortages from absences. An additional MVR clerk was hired and will start
training in mid-February. As the additional worker becomes more productive,
the frequency of backlog in mail processing should be reduced or eliminated.
2. No complaints referred to the department level and above.
We received twelve surveys during the last six months. Ten were favorable, and
two were complaints about the long line.
Final Status Report on Program Objectives for FY 2002-03
FINANCE
REAL PROPERTY
1. Maintain sales assessment mean ratio +/- 10% from the 100% assessment.
Mixed results: Vacant land — median sales ratio = 0.94
- average deviation = 18%
Improved property — median sales ratio = 0.82
- average deviation = 6%
Condominiums — median sales ration = 0.93
- average deviation = 7%
2. Maintain a co -efficient of dispersion at +/- 15% of the mean ratio.
Reasonable close to targets:
- Vacant land — Coefficient of dispersion = 14.02
- Improved property — Coefficient of dispersion =16.50
- Condominiums — Coefficient of dispersion = 9.44
3. Conduct field inspections of 98% of all building permits issued or on file for all new
construction.
The division's goal of field inspecting all building permits at least once during
the calendar year did not meet its objective. The appraisal section were involved
with two major projects which took several months that normally would have
been used to field check the building permits. Field inspections of new structures
were given top priority while additions came in second. Almost all of the
permits not visited were alterations, additions, or minor repairs.
4. Maintain an active educational and informational program on real property taxation.
Ongoing effort. The Customer Service Team, which evolved from the division's
leadership training, has been meeting at least once a month. Team members
divided the group into three service areas, counter, telephone, and training. A
list of frequent asked questions (FAQs) is under review at the present time.
5. Initiate proceedings for two real property tax foreclosure sales to reduce the number
of delinquent accounts and dollar amount of delinquent taxes owed to the County.
The county conducted one foreclosure sale so far this fiscal year. The
November 18, 2003 tax sale involved 124 properties, all of which sold. The total
upset price was about $255,000; the total auction sales amounted to $816,000,
with an overage of $561,000. The next tax sale is tentative scheduled for May,
2004.
Six Month Progress Report on Program Objectives for FY 2003-04
FINANCE
ADMINISTRATION/BUDGET
Administration
1. Continue to require divisions to review and update rules, policies and procedures to
insure that applications are consistent throughout the County. Desired outcome is to
realize efficiencies in financial practices.
Primary focus continues to be on Real Property Tax division. Public hearings
were held and rule changes implemented regarding certain property valuation
methods. A review of agricultural program issues was completed and changes
to the County code were proposed to the County Council. Exemptions are still
under review, along with other tax relief measures.
2. Conduct four training sessions for county financial personnel. Desired outcome is to
provide a training media for financial support staff.
The focus of the first workshop in September was on budget issues. A second
workshop in April covered user fees, GASB 34 financial reporting and the new
FRESH software project. Additional workshops were not deemed necessary.
Assist Mayor and Council in the execution of the 2002-03 operating and capital
budgets and programs.
The Finance Department is advising the Mayor and Council on an ongoing basis
regarding the current year budget and funds available for capital projects. The
available General Fund balance was determined and an appropriation was
introduced to make those funds available for unanticipated requirements.
4. Respond within three working days to inquiries and complaints from the Council and
general public.
The department has responded to 95% of inquiries and complaints within three
working days, the majority within one day. Some responses were delayed
because of the research time involved.
5. Refer procurement protests to Corporation Counsel within three working days of
receipt. After verification of validity of protest from Corporation Counsel, issue
determination and/or decision within a week.
Three procurement protests were received in this fiscal year. All were referred
to Corporation Counsel within three days of receipt. In two of the cases the
determinations were issued within four weeks, because they required research
which extended beyond one week.
Final Status Report on Program Objectives for FY 2002-03
FINANCE
ADMINISTRATION/BUDGET
Budeet
1. Continue development of the operating budget document into a more useful
management tool for planning and programming.
At the September budget kickoff workshop, a performance measurement
presentation was made by the Department of Civil Service. An emphasis was
made on the different types of performance measures and the importance of
selecting the best measures that describe what the program does and how well it
does it.
Departments/agencies were also offered suggestions for improvements to their
program budgets during the Administrative budget review hearings.
2. Prepare and submit transmittal letters, resolutions, and/or bills for the appropriate
approvals and signatures within two working days of the receipt of the request for
council action form.
All of the 121 request for council action forms received from the
departments/agencies were prepared immediately and none have ever missed
any of the council deadlines.
Continue to automate and streamline the manner in which the program budget
documents/worksheets are updated and transmitted between the department/agencies
and the Budget Office.
The use of email via the County's local area network and the Internet is
reducing the use of paper copies and diskettes to transmit information and is
providing a better avenue of communication between the departments/agencies
and the Budget Office.
Final Status Report on Program Objectives for FY 2002-03
FINANCE
ACCOUNTS
Close FY 01-02 books and issue final June 30 Budget Status Report by August 19,
2002, and determine fund balances by August 12, 2002.
Closed the fiscal year 2001-02 books and issued the June 30 budget status report
on September 12, 2002. Determined fund balances on September 5, 2002. The
delay was due to circumstances beyond our control.
2. Reobtain Certificate of Achievement for Excellence in Financial Reporting from the
Government Finance Officers Association (GFOA) for the County's June 30, 2002
Comprehensive Annual Financial Report.
Achieved.
3. Issue the monthly budget status reports within ten working days after the end of the
month, except for June, July and August.
Achieved for eight of nine months. Due to the late close for fiscal year 2001-02,
the September monthly budget status report was also delayed.
4. Prepare the June 30, 2002 financial statements and comprehensive annual financial
report under the provisions of Governmental Accounting Standards Statement No. 34
(Basic Financial Statements --and Management's Discussion and Analysis for State
and Local Governments).
Achieved.
Ensure that all claim payments made are proper and legal by preauditing 100% of
payment requests for accuracy and propriety, returning items that are not accurate or
proper to departments for correction.
Achieved.
6. Provide certificate of the availability of funds on County contracts within three
working days of the contract's submission to Accounts Division.
Achieved with minimal exceptions.
Final Status Report on Program Objectives for FY 2002-03
FINANCE
ACCOUNTS
7. Pay vendors promptly by issuing all warrants for claims within 7 working days of the
receipt of the invoice by Accounts Division.
Achieved, warrants/checks are issued twice each week.
8. Ensure that all employees receive the correct amount of pay and related benefits by
preauditing 100% of payroll claims for accuracy and compliance with legal and
contractual requirements, and filing all required payroll tax forms and returns on time.
Achieved.
9. Conduct a public auction of surplus County equipment once a year.
Achieved. A public auction was held in October 2002 for surplus equipment. In
addition, the Accounts Division assisted the Police Department with sales of
surplus and abandoned vehicles in December 2002 and March 2003.
10. Provide a response to an applicant's request for acquiring, exchanging or granting of
easement of real property within 60 days of the receipt of the request.
Achieved, requests are processed as soon as they are received.
Final Status Report on Program Objectives for FY 2002-03
FINANCE
PURCHASING
Continue to review all internal policies and procedures for conformance to new
procurement law and revise as necessary, in view of probable changes to law. Update
General Terms and Conditions for goods and services contracts (Dated July 1, 1994)
to conform to current law and reflect needed changes.
Ongoing. General Terms and Conditions for Concessions update completed,
update of GT&C for Goods and Services still being revised due to legislative
changes at end of fiscal year. Act 52 passed at end of legislative session will
require many changes to all documents, procedures, etc. and require
development of new contract routing documentation, etc. Act 90 still in limbo as
to how to handle.
2. Maintain up-to-date purchasing manual and training as needed for all using agencies;
including maintenance of a current list of the individual most responsible for
procurement matters within each department or agency and assure that he or she has a
complete, up-to-date copy of administrative rules and purchasing manual.
Ongoing. HRS and Administrative Rules are now available on the internet. We
should investigate the possibility and desirability of posting all of our external
Purchasing rules and procedures on the County website so that all employees
with internet access can have access to latest versions of all.
3. Process 98% of all routine documents (Confirming Requisitions, Confirming
Payment Authorizations, Contract, Change Order and Supplemental Agreement
approvals) within two working days of receipt.
29,100 routine documents out of 29,211 were processed within two working days
of receipt, for a 99.92% rate.
4. Complete purchasing process for 95% of all requisitions below formal bidding limits
within ten days of receipt.
8,274 requisitions out of 8,438 were processed within ten working days of
receipt, for a 98.1% rate.
5. Complete purchasing process for 90% of all requisitions requiring formal advertised
bidding (IFBs or RFPs) within sixteen weeks after deadline for receipt of such
requisitions.
253 requisitions out of 271 were processed within sixteen weeks of receipt, for a
93.36% rate.
Final Status Report on Program Objectives for FY 2002-03
FINANCE
PURCHASING
6. Complete circulation of contract documents and issue Notice to Proceed within six
weeks of receiving award recommendation from using agency for at least 70% of
contracts.
131 contracts and purchase orders were issued as a result of FY 02/03 bids and
RFPs, of which 95 were completed within six weeks, for a 72.5% success rate. A
difficult goal due to many factors beyond our control. Act 52 requirements will
further lengthen the time it takes to complete contracts. In future years, we plan
on measuring only the time we take while documents are under control.
7. Review rules and procedures as necessary to enable bid process to be completed
without physical documents, using Internet and email.
Discussions have been held with at least two firms which provide such services.
The State has completed the RFP process with a third firm. At this point it
appears prudent to wait until FRESH is completed to see what, if any, of these
issues are provided within the new software.
Maintain list of professional services awards on Internet as required by law and post
95% of entries within one day of contract circulation.
44 professional services awards were posted during the fiscal year, all within one
day of contract circulation. We are now doing this for the Department of Water
Supply as well. We need to investigate the possibility of posting directly on the
State website instead of our own to comply with certain aspects of Act 52.
Complete and advertise an RFP for a new enterprise financial system to replace
current Wang system.
At year end, RFP had been opened and twelve responses were under
consideration for award.
Final Status Report on Program Objectives for FY 2002-03
FINANCE
TREASURY
Treasury
1. Invest 99 per cent of all funds in interest bearing accounts or certificates.
This objective was achieved with the investment of 99.86% of funds.
2. Maintain sufficient liquidity to meet all cash requirements.
All obligations were met including warrant payments, bond payments, and payroll
expenses.
3. Maximize interest income by attaining budgeted projection while ensuring the safety of
County funds.
Only 60% of the $3.2 million interest income goal was achieved due to interest
rates falling to a 40 -year low.
4. Reconcile monthly statements within five days of receipt.
Bank statements for the fiscal year have been reconciled.
Vehicle Registration
1. Process mail within three days of receipt.
Mail is processed in a timely manner. Overtime has been utilized during periods
of heavy mail or when absences causes too much unprocessed mail.
2. No complaints referred to the department level and above.
We have not received complaints due to rudeness, incompetence or
unresponsiveness. Unsatisfactory survey responses are received during peak
periods when the lines are long.
Final Status Report on Program Objectives for FY 2002-03
FINANCE
REAL PROPERTY
1. Maintain sales assessment mean ratio +/- 10% from the 100% assessment.
Mixed results: Vacant land — median sales ratio = 0.94
- average deviation = 0.15
Improved property — median sales ratio = 0.82
- average deviation = 0.14
2. Maintain a co -efficient of dispersion at +/- 15% of the mean ratio.
Reasonably close to targets:
- Vacant land — Coefficient of dispersion = 14.02
- Improved property — Coefficient of dispersion = 16.50
Conduct field inspections of 98% of all building permits issued or on file for all new
construction.
Achieved objective.
4. Maintain an active educational and informational program on real property taxation.
Ongoing effort. Attended or participated in four public hearings relating to tax
rates and valuation of agricultural home -sites. Have prepared numerous press
releases announcing assessment, exemption, appeal, and dedication deadlines
and due dates for tax payments. While changing addresses on releases and
forms after move to Aupuni Center in April 2002, conducted major review of
documents. Added releases and forms to county website and responded to
hundreds of inquiries received via the website.
5. Initiate proceedings for two real property tax foreclosure sales to reduce the number
of delinquent accounts and dollar amount of delinquent taxes owed to the County.
Conducted only one foreclosure sale this fiscal year. June 17, 2003 tax sale
involved 41 properties, 40 of which sold; $70,881.90 taxes collected and
$44,301.23 penalty and interest collected. Unsold property involved large
federal tax lien. Unexpected retirement of former Tax Collection Assistant, due
to illness, and the long delay in filling the vacant position prevented the division
from meeting the goal of conducting two foreclosure sales this fiscal year. While
we expect to be on target in the next fiscal year, the anticipated retirement of
another Tax Collection Assistant may result in only one foreclosure sale.
Final Status Report on Program Objectives for FY 2002-03
11
FIRE
FIRE
FIRE PROTECTION AND EMS
1. Achieve a fire incident response time of 5 minutes or less in the urban setting and 10
minutes or less in the rural setting on 75% of all fire related incidents for the first year
and a 5% improvement every year thereof.
With the implementation and transition into the new Records Management
System (RMS) in October of 2003, the measurement and assessment of current
service response data is forthcoming. A reasonably accurate assessment and
evaluation will be made utilizing collected data for the second through fourth
quarters of the current fiscal year.
Provide the delivery and application of required effective fire suppression water flow
based on average residential fire loads on 75% of all residential fires for the first year
and a 5% improvement every year thereof.
After review of available data, this objective may require modification based on
the unique water supply and water system limitations inherent to many of the
rural communities of the island. Given the use of "catchment" water systems,
available water supply to establish and sustain required fire flows may not be
attainable.
3. Achieve 100% compliance with OSHA 1910.134 requirements for all interior
structural fire suppression operations by the end of calendar year 2004.
Through the establishment of a new practical and applicable policy and
procedure, 75% compliance with this mandate has been achieved. To attain the
goal of 100% compliance, additional breathing apparatus, personnel, and
communications equipment will be necessary. These additional resources have
been identified and included in the subsequent program and supplemental
budgets for both the current and next fiscal year periods.
4. Institute a "Rapid Intervention Team" development program with a target
implementation date of January 2004.
Due to significant personnel shortages, this objective cannot be met and will
require a reevaluation and possible deferment.
5. Achieve a 75% completion rate for all target hazard preplans by the end of the first
year and a 5% improvement every year thereof.
A 50% success rate has been achieved for this objective based on current
records and database of existing target hazards.
Six Month Progress Report on Program Objectives for FY 2003-04
FIRE
FIRE PROTECTION AND EMS
6. Achieve an emergency medical services incident response time of 8 minutes or less in
the urban setting and 12 minutes or less in the rural setting on 75% of all EMS
incidents for the first year and a 5% improvement every year thereof.
As with the first objective, an accurate assessment of current service delivery is
dependent upon collectible and retrievable data. The new RMS program will
provide measurable data for the last three quarters of the current fiscal year.
7. Identify resource requirements to operationally effective and cost effectively,
mitigate, 95% of all land and maritime related search and rescue incidents.
This objective is currently under review and evaluation utilizing the available
incident data and statistics. In addition, this objective will require the review
and re-establishment or revision of current mutual aid and memorandums of
understanding with our service partners. For example, with respect to the
performance of various maritime rescue operations, current partnerships with
the U.S. Coast Guard and State Department of Land and Natural Resources
require reevaluation and possible amendment. Such a change in policy may
result in an increase or reduction of our mission expectations.
Identify resource requirements to effectively mitigate 95% of all hazardous materials
incidents.
Utilizing data analysis provided through a partnership with the University of
Hawaii Hilo, resource requirements have been tentatively identified and efforts
are currently being made to acquire the necessary funds for purchase. Of
significance is the identification of the need for a hazardous materials response
team in the West Hawaii district.
Six Month Progress Report on Program Objectives for FY 2003-04
FIRE
FIRE PREVENTION
1. Maintain an 85% plan review completion within 4 days.
Although we are currently maintaining our target goal of an 85% completion
rate, this objective requires further definition based on the size and type of
occupancy.
2. Achieve a 75% mandatory facility re -inspection completion by the end of 2003 and a
5% improvement every year thereof.
As of December 2003, we are maintaining our goal attainment rate, however
with a decrease in division personnel as of December 31, the subsequent
progress report may reflect a decrease in re -inspection rates.
3. Identify all collectible inspection and permitting fees to be assessed by the county
under the current county codes and state regulations.
We have met this goal with noted increase in revenue generation for the
calendar year 2003. As of December 31, 2003, identified collectibles for the
permitting of Liquefied Petroleum Gas (LPG) installations by the Gas Company
have been billed. Prior years have reflected no revenue generation as permitted
under the present county code.
4. Maintain a 100% fire investigation report completion within 30 days.
Due to a significant personnel shortage and the limited expertise of present
investigative staff, this goal has not been achieved.
5. Maintain the inception of the 1997 Uniform Fire Code and integration with the
Hawaii County Fire Code by March 2003.
The 1997 Uniform Fire Code is presently under review by the Prevention and
Inspection Bureau of the Fire Department and legal representation by the office
of the Corporation Counsel. We have not been able to meet the target
implementation date of March 2003 and have identified a new inception date of
December 2004.
6. Support the Fire Protection Division preplan objectives through active participation
with fire companies in the preplan process.
The Fire Prevention Bureau continues to support the Fire Protection Division
preplan objectives through participation with fire companies in the preplan
process.
Six Month Progress Report on Program Objectives for FY 2003-04
FIRE
FIRE PREVENTION
7. Investigate and complete review of all complaints within 10 days.
Currently meeting set goal.
8. Support the State of Hawaii Fire Council and continued review and revision of the
state and county fire codes.
Prevention Bureau personnel continue to support the objectives of the State Fire
Council.
9. Institute a formal Public Education and Fire Safety Program by the end of the
calendar year 2003.
Due to a personnel shortage, this objective has been postponed for the 2005
calendar year.
Six Month Progress Report on Program Objectives for FY 2003-04
FIRE
FIRE AUXILIARY SERVICES DIVISION
Fire Equipment Maintenance Section
Maintain vehicle service and maintenance schedules according to department and
manufacturer standards.
All vehicle service and maintenance are done at intervals—fire engines at 2,000
miles and all others at 3,000 miles. Medic transmissions are serviced at 9,000
miles.
2. Maintain DOT/PUC vehicle safety inspections according to standards.
DOT/PUC inspections are now done annually; medics are conducted semi-
annually.
3. Institute a vehicle replacement schedule and program.
Due to budget constraints, vehicle replacement schedule not yet initiated.
Fire Communications Control Center
1. Maintain the 95% goal of the dispatching of emergency units within 90 seconds, upon
receiving the call from the 911 call center.
This objective will be more effectively measured with the implementation of the
Records Management System (RMS). Prior to the implementation of the RMS,
this objective was measured utilizing inaccurate procedures and processes.
Subsequent data and evaluations shall provide a responsible evaluation and
assessment.
2. Maintain annual certification for CPR and EMD (Emergency Medical Dispatching).
Currently maintaining an 80% success rate with the maintenance of personnel
certifications. The shortfall is representative of two employees currently
unavailable for training due to prolonged absence.
3. Develop design and facility proposals for new Communications Center by the end of
calendar year 2003.
Due to personnel shortages and the need to prioritize project development, this
project has been reassigned for a later fiscal year.
Six Month Progress Report on Program Objectives for FY 2003-04
FIRE
FIRE AUXILIARY SERVICES DIVISION
4. Develop design, facility, and resource proposals for a secondary/alternate
communications center by the end of calendar year 2003.
Due to personnel shortages and the need to prioritize project development, this
project has been reassigned for a later fiscal year.
5. Develop a standardized evaluation and training maintenance program by the end of
calendar year 2003.
Due to a lack of division supervision until January 1, 2004, this project has been
identified for completion by the end of fiscal year 2003/04.
Six Month Progress Report on Program Objectives for FY 2003-04
FIRE
TRAINING & SAFETY DIVISION
1. Implement the Firefighter I and Fire Apparatus Operator training standards for all
company personnel with completion and certification by the end of the calendar year
2003.
Due to a personnel shortage and the temporary assignment of supervisory
personnel, this project has been reassigned for the 2004/05 Fiscal Year.
2. Develop a training program curriculum to facilitate and support the delivery of the
Firefighter II and Company Officer training standards to include completion and
certification by the end of calendar year 2004.
Due to a personnel shortage and the temporary assignment of supervisory
personnel, this project has been reassigned for the 2004/05 Fiscal Year.
3. Develop design, facility, and resource proposals for the establishment of a
firefighting training facility to support the training of all new hires as well as support
existing training needs of all personnel by the end of calendar year 2003.
Due to a personnel shortage and the temporary assignment of supervisory
personnel, this project has been reassigned for the 2004/05 Fiscal Year.
4. Conduct Firefighter Recruit training of 30 new hires by March of 2004.
With the hiring and training of 26 new recruits, we are currently achieving an
87% success rate. Contributing factors to our inability to achieve goal
attainment is the lack of personnel assigned to the Training Division and a lack
of training resources and facilities.
5. Establish a hazard identification and recognition program to promote the compliance
with all OSHA regulations by the end of calendar year 2003.
Currently being developed. Forced project delay due to personnel shortage.
6. Coordinate the delivery of available National Fire Academy training classes
available through the State Fire Council.
Maintaining 100% success rate.
Six Month Progress Report on Program Objectives for FY 2003-04
FIRE
TRAINING & SAFETY DIVISION
7. Develop minimum standards and qualifications for temporary assignment to the
positions of Fire Rescue Specialist, Fire Equipment Operator, and Fire Captain by
the end of calendar year 2003.
Project delayed due to personnel shortage.
8. Develop a Wildland Firefighting training curriculum by the end of calendar year
2003.
Project delayed due to personnel shortage.
Six Month Progress Report on Program Objectives for FY 2003-04
FIRE
VOLUNTEER FIRE SERVICE
Develop and implement a Volunteer Fire Service Policies, Rules and Regulations
Manual by the end of calendar year 2003.
Currently in progress. Delayed due to personnel shortage.
2. Develop a data collection system to facilitate the accountability of all volunteer
company activities to include training and incident response.
With the implementation of the RMS, this objective is currently in progress.
3. Identify resource requirements to maintain the support of existing volunteer
companies.
As identified in the program and supplemental budgets as submitted, resources
have been identified to achieve fundamental success.
4. Maintain training standards for existing volunteer companies.
Currently meeting expectations for fire suppression training; however, driver
and apparatus operation training is currently in progress.
Six Month Progress Report on Program Objectives for FY 2003-04
FIRE
FIRE PROTECTION AND EMS
1. Train and certify Medical Technicians (MICTs and EMTs).
Five personnel completed MICT training and received National & State
Certification, Paramedic/MICT.
2. Continue CPR training program with high schools.
A total of 380 high school students received CPR training.
3. Continue Hepatitis B Vaccination Program for County employees.
Department
Number of Vaccines Administered
Central
Keaau
Kailua
Waimea
Pahala
Police
EMS
Total
Aquatics
3
4
6
2
4
19
Coordinated
Services
l
3
1
5
Highways
57
50
10
50
8
175
Parks
Maintenance
10
2
1
13
Parks Recreation
6
6
Police
2
5
7
Police Recruits
42
42
Solid Waste
2
1
3
Wastewater
6
6
TOTAL:
79
61
1 21
1 539
42
11
276
4. Institute Decon training for all stations as part of annual HAZMAT retraining
requirement.
Decon training conducted during July 2002 for 63 MICT personnel. This figure
represents 100% of all MICTs. Additional training was conducted during 2003
for 31 of the 57 platoons.
5. Train 3 personnel for HAZMAT Specialist level.
Objective accomplished. 11 personnel were trained for HAZMAT Specialist
level during September and October 2002.
6. Utilize Fire Department trainers for Hazwopper (Hazmat First Responder) training
during recruit class.
Objective accomplished during the 28th Firefighter Recruit Class with
instructors from HazMat Company 4 personnel training 16 fire recruits.
Final Status Report on Program Objectives for FY 2002-03
FIRE
FIRE PREVENTION
1. Maintain 85-90% of plans review turn -around time 3-4 days.
We are able to maintain 85-95% of plans review in seven days.
2. Work with engine companies to identify complexes that present potentially dangerous
fire and hazardous conditions.
Unable to maintain training program within the Prevention Division at this time.
Projected rate dropped to 50% due to manpower shortages—both in the
Protection and Prevention Divisions.
3. Provide fire prevention information through public education at schools, seminars,
and during Fire Prevention Week program.
This objective was achieved at a 50% level during Fire Prevention Week
(distribution of pamphlets and safety tips), by conducting workshops with school
Vice Principals, and providing more thorough school inspections that included
the engine companies assistance.
4. Investigate and review complaints within 10 working days.
95% turn -around time for complaints by contacting responsible parties and
inspections of premises within 2 to 3 days.
5. Complete fire investigation reports within 30 days.
The completion of fire investigative reports is averaging about 30 to 40 days, or
85%.
6. Attend and meet quarterly with other County Fire Inspectors to discuss problem areas
and proposed amendments to the Fire Code Committee (State Fire Council).
First quarterly meeting held in November 2002; second meeting scheduled for
February 27-28, 2003. No further meetings held during fiscal year.
7. Purchase new Uniform Fire Code and NFPA books.
1997 Uniform Fire Code books purchased. New NFPA books are on order.
S. Create a clerk/secretary position for the Inspector's office.
Clerk/secretary position not funded due to status quo budget submittal.
9. Purchase fire investigation tools per NFPA requirements.
Itemized list of tools to be purchased being prepared pursuant to NFPA
requirements.
Final Status Report on Program Objectives for FY 2002-03
FIRE
FIRE EQUIPMENT MAINTENANCE
1. Conduct 130 semi-annual PUC safety inspections for all ambulances and fire vehicles
(GVW 10,000 lbs. and over).
Conducted 130 PUC safety inspections for all ambulances and fire vehicles for
the Department. Program objective has been achieved.
2. Service vehicles (change oil, filter, etc.) every 3,000 miles or 6 months.
Serviced 30 ambulances and fire vehicles during this period. 70% of our goal
objective has been achieved.
3. Replace transmission oil on ambulances every 9,000 miles.
Serviced 6 ambulances with 65% of our goal objective achieved.
Final Status Report on Program Objectives for FY 2002-03
FIRE
FIRE COMMUNICATIONS CONTROL CENTER
1. Dispatch emergency units within 90 seconds, upon receiving call from 911.
Our objective of dispatching units within 90 seconds upon receipt of 911 call is
being achieved.
2. Maintain annual certifications for CPR and EMD (Emergency Medical Dispatching).
Annual certifications for 10 Fire Dispatchers maintained. Objective
accomplished.
Final Status Report on Program Objectives for FY 2002-03
FIRE
TRAINING
Monthly IFSTA training outlines/guidelines to be instituted for all fire companies
island -wide.
Monthly IFSTA training is ongoing with 65% of our goal objective achieved.
2. Conduct evaluation of 19 engine companies to accomplish 3 -minute hose evolutions.
Evaluation is ongoing with 60% of our goal objective achieved.
3. Conduct Fire Fighter Recruit classes for 30 new recruits.
Recruit classes began on March 17, 2003 for 16 recruits; 53% goal objective
achieved. However, it should be noted that an additional 11 recruits began their
training on August 1, 2003.
4. Will meet OSHA standards and recommendations for protective personal equipment
(PPE) and fire equipment.
Currently in compliance with OSHA standards with 65% of our objective
achieved.
5. Conduct training sessions to meet CFR 1910 requirements for HAZMAT for 309
personnel, 8 hours for the year.
Currently ongoing Haz-Woper training being implemented with 55% of our
objective achieved.
Final Status Report on Program Objectives for FY 2002-03
FIRE
VOLUNTEER FIRE SERVICE
1. Maintain volunteer requirement of 6 training sessions per volunteer annually.
Objective nearly achieved with 95% of volunteers in program completed.
Monthly volunteer fire fighting training is on-going for volunteer fire companies
using IFSTA (International Fire Service Training Association) subject materials.
2. Establish new volunteer company in the Pa'auilo community.
Objective accomplished; new volunteer fire company at Pa'auilo was established
on October 10, 2002. This volunteer fire company was designated as Company
8A because it is located in District 8 (Honokaa) and the closet regular fire station
is Station 8 (Honokaa Fire Station). Presently, we are anticipating the land
allotment from the County of Hawaii and monies appropriated for our future
garage and fire station in Pa'auilo.
3. Provide volunteer companies with fire fighting officer training with a special session
every quarter in tactical operations, incident command, and supervisory/management
practices; to continue with quarterly drills that review and retrain volunteer officers of
these operations and practices.
Program objective almost achieved with 90% of the volunteer fire officers in the
program completed.
Final Status Report on Program Objectives for FY 2002-03
12
LIQ, OR CONTROL
LIQUOR CONTROL
LIQUOR CONTROL
1. Conduct daily inspections, at an average of 15 licensees per day per investigator to
determine compliance to laws.
Conducted daily inspections, of 17 licensees per day per investigator (4).
2. Conduct 24 random audio surveillance checks at premises which have entertainment
to determine compliance to noise regulations.
Conducted 58 audio surveillance checks at premises that have entertainment.
3. Respond to complaints from public within 1-3 days.
Received one complaint with response in two days.
4. Process completed applications for liquor license within 7 days of receipt.
Completed 14 applications within 7 days of receipt.
5. Process completed permit applications within 3 days of receipt.
Completed 382 permit applications within three days of receipt.
6. Conduct pre -hearing site visits at 100% of the proposed licensed premises to
determine how neighborhoods may be affected by the application.
Conducted 100% (14) of the pre -hearing site visits.
7. Conduct semi-annual review of licensing information and procedures to ensure
information is easy to understand and in compliance to law, and amend, as necessary.
1) Adopted amendments to the Rules and Regulations of the Liquor
Commission, September 2003. 2) Amended permits in compliance with
amendments to the Rules of the Commission (Alcohol Purchase, Entertainment,
Game, Final Inspection). 3) Amended guidelines for Filing Protests. 4)
Distributed amended Rules and Chapter 281 to all liquor licensees.
8. Annually coordinate with IRS/State tax offices to ensure efficient inter -office
communications on tax clearances required for renewal of liquor licenses.
This will be coordinated in April, 2004.
Six Month Progress Report on Program Objectives for FY 2003-04
LIQUOR CONTROL
LIQUOR CONTROL
9. Conduct annual job assessment of staff and require staff to attend classes or
conferences pertinent to their duties.
The following classes and conferences were attended by various staff members,
commission, board, and public: 1) First Aid and CPR 2) Deferred
Compensation Workshop 3) Clerical Conference 4) Rule Amendment
Workshops 5) Mother's Against Drunk Driving 6) Meth Workshop 7)
Liquor Control Investigators State Conference 8) Pre -retirement Workshop.
10. Participate in State and County task force, including, but not limited to, the Hawaii
Police Department, DLNR, and Prosecutor's Office to provide [6 classes] education
to licensees in East and West Hawaii, relating to laws governing intoxicating liquor.
Task Force: State Traffic Commander meetings 2) Waimea Youth Activities
Council 3) Hawaii Partnership to Prevent Underage Drinking 4) Hawaii
County Project PAU 5) Office of Juvenile Justice: Presentation on Project PAU
at national conference 6) Industry Advisory Council, 7) State Liquor
Conference.
11. Conduct annual training to new Commission and Board members on liquor laws,
County Charter and Chapters 91 and 92, Hawaii Revised Statutes.
This function is done during the 2nd half.
12. Participate in a minimum of 4 state and national administrative or enforcement
conferences.
1) National Liquor Law Enforcement Association 2) State Liquor Conference 3)
Office of Juvenile Justice Conference.
Six Month Progress Report on Program Objectives for FY 2003-04
LIQUOR CONTROL
LIQUOR CONTROL
Annually review Bills for an Act affecting County agencies and the liquor department
and coordinate statewide response with liquor jurisdictions and the liquor industry.
HB1464, HB343, HB882, HB972, SB1234, SB308, SB737, SB716, SB800, SB807,
SB889, SB314
Director responsible for tracking and testimony.
2. Annually convene the East and West Hawaii liquor advisory committees, comprised
of liquor licensees, to review and solicit recommendations for rule amendments,
pursuant to (Act 168) Section 201 M, Hawaii Revised Statutes and forward such
proposed amendments to the Liquor Commission for consideration.
5 meetings conducted: 2 in East Hawaii. 3 in Rest Hawaii.
Reviews including final draft of all rule amendments and economic impact
statement completed in FY2002-2003. The department submitted its proposed
rules and economic impact statement to the State Small Business Review
Committee in May, 2003 and received its support of the amendments. Public
hearings on the proposed amendments were scheduled for July and August
2003.
Annually consider rule amendments proposed by the Liquor Advisory Committees or
as mandated by legislation and amend Commission rules, where applicable.
Proposed amendments mandated by Chapter 281 include:
a. Auction of wines by charitable and educational organizations
b. Procedures relating to 40% protest
c. Resealed wines
d. Related to reciprocal shipments
e. Related to 7 day filing requirements
4. Conduct daily inspections, at an average of 15 licensees per day per investigator to
determine compliance to laws.
Average Inspections: 12 premises per day per investigator.
Compliance checks: 418 licensed premises
5. Conduct 24 random audio surveillance checks at premises which have entertainment
to determine compliance to noise regulations.
103 random inspections conducted.
Final Status Report on Program Objectives for FY 2002-03
LIOUOR CONTROL
LIQUOR CONTROL
6. Respond to complaints from public within 1-3 days.
Responded to 22 complaints.
7. Participate in County task force, with the Hawaii Police Department to reduce access
to liquor by minors, by conducting compliance checks in 50% of the licensed
premises.
a. Phase 3: May — September 2002, conducted compliance checks at 168 out of
333 retail licensed premises. 40 of 168 premises sold liquor to minors for a
failure rate of 28.6%
b. Phase 2: December, 2002 - March 2003, conducted compliance checks at
250 of 333 retail licensed premises. 44 of 250 premises sold liquor to minors
for a failure rate of 17.7%.
8. Process completed applications for liquor license within 7 days of receipt.
38 regular applications
45 one day licenses
65 miscellaneous licensing processes
215 transient vessel applications
9. Process completed permit applications within 3 days of receipt.
1242 permit applications
212 catered functions
92 reciprocal shipment registrations
10. Conduct pre -hearing site visits at 100% of the proposed licensed premises to
determine how neighborhoods may be affected by the application.
40 site visits conducted.
11. Conduct semi-annual review of licensing information and procedures to ensure
information is easy to understand and in compliance to law, and amend, as necessary.
Amend: Procedures for licensing regarding 7 day notice requirement.
Reciprocal wine registration form, distributed to out of state wineries
Final Status Report on Program Objectives for FY 2002-03
LIQUOR CONTROL
LIQUOR CONTROL
12. Annually coordinate with IRS/State tax offices to ensure efficient inter -office
communications on tax clearances required for renewal of liquor licenses.
Coordination completed with both agencies.
13. Conduct annual job assessment of staff and require staff to attend classes or
conferences pertinent to their duties.
Review of Hearings Reporter, Clerk Typist and Steno positions.
Classes: Safety, Violence in the Workplace, RAVE Seminar, "War on Ice",
Health Seminar, PAU Advisory Council — state legislation, Hazard
Communication, State liquor administrators conference, MADD-PIRE
conference, Office of Juvenile Justice and Delinquency Prevention.
14. Participate in State and County task force, with the Hawaii Police, DLNR, and
Prosecutor's Office to provide 2 classes in selected schools, in East and West
Hawaii, relating to laws governing intoxicating liquor.
Classes held at Pahoa School, Christian Liberty School.
15. Participate in State and County task force, including, but not limited to, the Hawaii
Police Department, DLNR, and Prosecutor's Office to provide 6 classes to licensees
in East and West Hawaii, relating to laws government intoxicating liquor.
Three merchant education classes on liquor laws, checking ID's were presented
to 51 licensed premises, 128 attendees.
16. Conduct annual training to new Commission and Board members on liquor laws,
County Charter and Chapters 91 and 92, Hawaii Revised Statutes.
1 Class provided.
17. Participate in a minimum of 4 state and national administrative or enforcement
conferences.
State Liquor Administrators Conference, State Investigator's Conference
Western Region, NCSLA, Office of Juvenile Justice Best Practices, Office of
Juvenile Justice Annual Conference, National Liquor Law Enforcement
Association.
Final Status Report on Program Objectives for FY 2002-03
Mrol
Lim
� 8, LAO- -� I SIMOMM) I rAftl
ADMINISTRATION
1. Maintain government services for the fiscal year 2003-2004 at affordable levels.
Government services have been maintained at status quo levels with no increase
in real property tax rates for this fiscal year.
2. Fill vacancies on boards and commissions within 60 days.
This is an ongoing effort.
Utilize performance measures to encourage efficient, effective and timely delivery of
services by county departments.
This is an ongoing effort by departments.
4. Develop operating and capital programs utilizing long-range planning to facilitate
management decision making.
This is an ongoing effort.
5. Consolidate county offices to provide easy access for the public to government
This is an ongoing effort.
6. Identify and pursue alternate funding sources and avenues to implement county
government programs.
We continue to be successful in identifying grant funding for needed projects.
7. Ensure that all county departments make payments to vendors on a timely basis.
Almost all departments are making payments on a timely basis.
8. Involve the community in the planning process for county projects from the very
earliest stages.
We continue to do this with major projects as we commence the planning.
Six Month Progress Report on Program Objectives for FY 2003-04
MANAGEMENT
CLERICAL SERVICES CENTER
1. Assist the clerical workload of the Mayor's Office, the Mayor's Advisory
Commissions, and County departments and agencies daily.
ONGOING — (July 1— Dec 31, 2003, received and completed 506 assignments,
with a total volume of 6,209)
2. Maintain a system for complaints for quick retrieval and follow-up within a
maximum two-week turn around time.
ONGOING — (July 1 — Dec 31. 2003, received 68 complaints)
3. Respond immediately and efficiently to citizens who walk in or call for information,
direction and inquiries about various programs and services.
ONGOING — (July 1 — Dec 31, 2003, received approx. 8,552 phone calls)
4. Daily issuance of disabled parking permits, maintenance/up date of files and entry of
data into the centralized statewide database.
ONGOING — (July 1— Dec 31, 2003, issued 4,379 placards)
5. Daily data entry of purchase orders for all purchases made by the County.
ONGOING — (July 1 — Dec 31, 2003, entered 4,379 purchase orders)
Six Month Progress Report on Program Objectives for FY 2003-04
MANAGEMENT
COMMITTEE ON PEOPLE WITH DISABILITIES
Continue to improve accessibility of County facilities and programs for people with
disabilities.
These six months, the Mayor's Committee on People with Disabilities has
conveyed to the County ADA Coordinator numerous suggestions from
committee members and the public on ways to improve accessibility of County
Facilities and programs for people with disabilities. These suggestions are then
passed on to County Department Directors who implement the suggestions,
when applicable, into facility improvements and program design. The MCPD
continues to monitor the implementation of the County's Transition Plan and
will continue to have this objective in the forefront of Committee business.
2. Provide accessible information to all people with disabilities.
The MCPD has provided accessibility information to all who have inquired and
has suggested various ways that County Departments and the County Council
can provide accessibility information to people with disabilities such as the
availability of TTY phones, closed captioned broadcast of Council meetings,
publication of announcements and information in accessible formats, etc.
3. Continue to advise administration on issues facing people with disabilities.
The MCPD continues to relay concerns of the public regarding issues facing
people with disabilities to the administration through either letters to the Mayor
or conversation at MCPD monthly meetings at which the ADA Coordinator is
present. This is an ongoing objective.
4. Assist with implementation of Volunteer Accessible Parking Violations Program
throughout the County.
The MCPD has assisted with the implementation of the Volunteer Accessible
Parking Violations Program by providing training and program materials,
providing a forum for suggestions on improvement of the program from the
public, continued monitoring of effectiveness of the program, etc.
Six Month Progress Report on Program Objectives for FY 2003-04
MANAGEMENT
COMMITTEE ON THE STATUS OF WOMEN
1. Issue a newsletter that highlights the committee's activities and brings awareness of
women's issues.
Accomplished. The resignation of Susan Shirachi, who presented us with
wonderful job on the spring -summer newsletter, has delayed the publication of
our next newsletter. The committee accepted the offer of May Lake to work on
the newsletter for publication in February.
2. Participate in Women's Health Month by coordinating at least one event in each
district in Hawaii County.
Accomplished. Women's Health Month events included three presentations by
committee members, one co-sponsored event and coordination of dissemination
of the Hawaii State Commission on the Status of Women's statewide calendar of
events. Shawn Nakoa and Margaret Masunaga collaborated with the Hawaii
Bar Association, West Hawaii Bar Association and the Hawaii State Commission
on the Status of Women, to present two presentations in Kona, "What Every
Woman Should Know About Estate Planning" and "How to Be in Two Places at
Once." Paradise Newland organized a presentation "From Girls to Ladies:
What It Takes to Mature in the 21st Century" held at the Pahoa High and
Intermediate School Cafeteria. The committee co-sponsored an event "Mom's
TLC Workshop" at the University of Hawaii at Hilo, which was part of the
University of Hawaii at Hilo's Women's Center three day Women's Health
Month events. Attendance met or surpassed the projected goal at these events.
In addition, the statewide calendar of events published by the Hawaii State
Commission on the Status of Women was placed by members in public places
across the county, such as county offices, health clinics, public libraries, UHH,
and stores. The Committee on the Status of Women events, Department of
Health events, Bay Clinic events, Tutu's House events, and others events were
included in the calendar. A proposal was submitted by the deadline of August
18, 2003 to the Hawaii State Commission on the Status of Women for a grant of
$2,000. The proposal was accepted and funding from the commission is still
pending. In addition, local radio station interviews allowed for broader
publicity across the county.
Six Month Progress Report on Program Objectives for FY 2003-04 4
MANAGEMENT
COMMITTEE ON THE STATUS OF WOMEN
3. Sponsor an essay contest to promote the role of women in society that recognizes and
celebrates Women's History Month.
Ongoing. Suellen Tanaka met with JoAnne Balberde-Kamalii and shared her
expertise on the Essay Contest program. JoAnne Balberde-Kamalii accepted
responsibility for the program. The Essay Contest luncheon is scheduled for
February 29, 2004. The chair wants to acknowledge the outstanding work on
the Essay Contest of two departed members, Cindy Hara and Suellen Tanaka,
and thank them both for their continuing cooperation and support.
Conduct or participate in a workshop that disseminates current information regarding
the issue of attaining economic independence for women through "comparable
worth", such as pay equity.
Ongoing. The committee agreed to participate in Equal Pay Day on April 20,
2004 by attending the meeting and rally on Oahu. The committee has agreed to
work toward a workshop presentation on (1) pay equity and (2) "The Self -
Sufficiency Standard" for the Spring 2004.
5. Send at least one representative to local or out-of-state meetings and/or conferences
who will share and gather information to maintain committee members' awareness of
current programs, legislation, and issues that affect the status of women.
Accomplished. The committee chair, May Lake, attended meetings of the
Hawaii State Commission on the Status of Women and the Hawaii Women's
Coalition. May Lake reported on the meetings at the regular meeting of the
committee. She participated in discussions for developing and supporting the
legislative package of the Hawaii Women's Coalition.
6. Complete and disseminate to the public the First Female Booklet that recognizes the
outstanding women in the County of Hawaii who were first in their line of work or
field of interest and begin research for second edition.
Ongoing. The First Female Booklet's publication had been delayed until 2003-
2004 because of a missed deadline. The committee has approved publication it
time for Women's History Month/March 2004.
Six Month Progress Report on Program Objectives for FY 2003-04
10 RAVIRAX"ZO-01-ON"
COMMITTEE ON THE STATUS OF WOMEN
7. Continue to update and print the Urgent Services Directory for Families.
Accomplished. Mary L. Andrews dedication to updating and organizing the
publication of the Urgent Services Directory permitted the timely placement of
the directories during Women's Health Month. The directories continue to be
placed around the county by members. Shawn Nakoa graciously accepted
responsibility for continuing to update the directory. Despite her leaving the
committee at the end of her appointment in December, she agreed to work with
the committee to see the directory was updated for the 2004-2005 edition.
8. Hold rotating monthly meetings in Hilo, Waimea and Kona to better allow
participation from the public.
Accomplished. Meetings were held in Waimea, Hilo and Kona.
In addition, Mayor Kim accepted the resignations of Mary L. Andrews, Susan
Shirachi, Suellen M. Tanaka, and Beryl Iramina. Changes in the life situations
of these members made their resignations necessary during this period. They
served and continue to serve the interests of women here in our Hawaii County
and across the state. The committee lost two additional members at the end of
their appointed terms on December 31st, Cindy A. Hara and Shawn M. Nakoa.
Their time with the committee, they have told me, could not have been better
spent. They continue to provide assistance to the committee and the chair on
community events and committee projects. We thank them all.
Our new committee members, JoAnne Balberde-Kamalii and Laura Guluzzy,
set work immediately on the work of the committee. JoAnne Balberde-Kamalii
took up the Essay Contest program. Laura Guluzzy agreed to participate in
legislative advocacy. Other new members will be joining the committee shortly.
In conclusion, the committee new members, Laura Guluzzy and JoAnne
Balberde-Kamalii, gave all our thanks and best wishes to departing members,
Mary L. Andrews, Susan Shirachi, Beryl Iramina, Suellen M. Tanaka, Cindy
Hara and Shawn Nakoa. The dedication of these departed members to the goals
of the committee and application of their collective experience and wisdom
during their time with the committee to accomplish its goals ensured a firm
foundation on which to continue and build. Laura Guluzzy and Paradise
Newland agreed to attend the opening of the State of Hawaii Legislative Session
with the Chair. JoAnne Balberde-Kamalii worked with Suellen M. Tanaka to
ensure the success of the Essay Contest despite our loss of Suellen. As new
members join us in the next few months, I am confident that all our goals for
2003-2004 and 2004-2005 will be met.
Six Month Progress Report on Program Objectives for FY 2003-04
MANAGEMENT
ADMINISTRATION
1. Maintain government services for the fiscal year 2002-2003 at affordable levels.
An increase in real property tax rates was necessary to continue to provide
services at a status quo level. However, the ongoing review of our real property
tax laws will address matters of equity and fairness to insure that government
services remain affordable.
2. Fill vacancies on boards and commissions within 60 days.
This is an ongoing effort.
3. Utilize performance measures to encourage efficient, effective and timely delivery of
services by county departments.
This is an ongoing effort by departments.
4. Develop operating and capital programs utilizing long-range planning to facilitate
management decision making.
This is an ongoing effort.
5. Consolidate county offices to provide easy access for the public to government
services.
Bond funds were obtained to begin the planning and construction of the County
services center/civic center in West Hawaii, on state land at Kealakehe.
6. Identify and pursue alternate funding sources and avenues to implement county
government programs
We continue to be successful in identifying grant funding for needed projects.
7. Ensure that all county departments make payments to vendors on a timely basis.
There has been a marked improvement in this area, with almost all departments
making payments on a timely basis.
8. Involve the community in the planning process for county projects from the very
earliest stages.
We continue to do this with major projects as we commence the planning.
Final Status Report on Program Objectives for FY 2002-03
MANAGEMENT
CLERICAL SERVICES CENTER
1. Assist the clerical workload of the Mayor's Office, the Mayor's Advisory
Commissions, and County departments and agencies daily.
Objective Achieved. Received and completed 1,117 assignments, with a total
volume of 11,751.
2. Maintain a system for complaints for quick retrieval and follow-up within a
maximum two-week turn around time.
Objective Achieved. Received 138 complaints and processed within a two week
turn around time.
3. Respond immediately and efficiently to citizens who walk in or call for information,
direction and inquiries about various programs and services.
Objective Achieved. Received approximately 16,859 phone calls.
4. Daily issuance of disabled parking permits, maintenance/up date of files and entry of
data into the centralized statewide database.
Objective Achieved. Processed 3,178 placards.
5. Daily data entry of purchase orders for all purchases made by the County.
Objective Achieved. Entered 8,728 purchase orders.
Final Status Report on Program Objectives for FY 2002-03
MANAGEMENT
COMMITTEE ON PEOPLE WITH DISABILITIES
1. Improve accessibility of County facilities and programs for people with disabilities
and to recommend priority modifications by end of fiscal year 2001-2002.
Objective partially achieved. Accessibility of County facilities and programs for
people with disabilities is being addressed through ongoing transition plan.
Priority modifications have been recommended.
2. Provide accessible information to all people with disabilities.
Objective partially achieved. A sign language interpreter is available at all
MCPD meetings. County Council has been asked to provide interpretation at
county council meetings. Information provided to the public from the MCPD is
available in accessible formats.
3. Advocating a Volunteer Accessible Parking Violations Program throughout the
County by fiscal year 2001-2002.
Objective partially achieved. Volunteer Accessible Parking Violation Program
is being implemented on the Kona side of Hawaii but committee is working with
Police Department to secure volunteers for implementation of the program in
Hilo.
4. Act as advisors to the administration on issues facing people with disabilities.
Objective achieved. MCPD advises the administration of all concerns brought
before the committee by people with disabilities through minutes of committee
meetings, through discussions with County ADA Coordinator or through letters
written to the Mayor or Department heads.
Final Status Report on Program Objectives for FY 2002-03
MANAGEMENT
COMMITTEE ON CHILDREN AND YOUTH
The Mayor has not reappointed a new committee. This committee is an advisory
committee and activation is per Mayor's discretion.
1. Continue to ensure committee representation on an Island -wide basis, selected from
individuals working with children from birth to age 21.
2. Continue to recognize and promote effective programs, existing or new, for children,
youth and families.
3. Continue to increase community awareness of the needs of services and programs for
children and youth.
4. Strongly recommend that the County administration re-evaluate funding an Office of
Children and Youth within the next fiscal year to continue and further the work that
has been started by the coordinator and the committees.
Final Status Report on Program Objectives for FY 2002-03
MANAGEMENT
COMMITTEE ON THE STATUS OF WOMEN
1. Issue a newsletter that focuses on Big Island women's organizations, activities, and
issues in a calendar year.
Objective achieved. Newsletter not issued in January 2003 but in February 2003
instead. Miscommunications between our committee's expectations and the
UHH student volunteers resulted in changes in assignments. Although we didn't
issue a newsletter in 2002, we did issue one in 2003.
2. Continue the efforts of the Big Island Women's Coalition in conjunction with the
State Women's Coalition to promote women's interest and participation in the
exercise of their political rights and responsibilities.
Objective achieved. As a result of the BIWC meeting in Puna which was
coordinated by former CSW chair Alissa Alcosiba, points of concern are still
being met through the Women's package recently submitted to the legislature.
A CSW member attended the opening of the 2003 session and made contact with
legislators bringing further awareness of our committee. We continue to
exercise our political rights and responsibilities by providing testimony for
various hearings currently being held at our state capitol.
3. Plan and implement at least one activity that facilitates the cooperation of agencies
and individuals in their attempt to elevate the health, wealth, holistic well being for
women and children in Hawaii County, focusing on the month of September.
Objective achieved. Susan Shirachi coordinated events at the Mayor's lanai with
presentations by the UHH Women's Center, Island Touch Massage Therapies,
and University of Hawaii at Hilo, Hilo Counseling Office. Other brown bag
lunch sessions included events at the Hilo Shopping Center with speakers from
Morgan Stanley and the Office of the Corporation Counsel, Family Support
Division. On West Hawaii, we coordinated speakers with the Hawaii State Bar
Association and West Hawaii Bar Association.
4. Sponsor an essay contest to educate the public of women's roles in the community
and their historical contributions that celebrates Women's History Month in March of
each year.
Objective achieved. Contacting schools for the essay contest begins in
September of each year with the actual writing from November through
December. Entries were submitted by 12/31/02 and were judged in January
2003. An awards luncheon was held on March 2, 2003 at the Hawaii Naniloa
Resort to recognize the winners and to honor their "Real Women."
Final Status Report on Program Objectives for FY 2002-03 5
MANAGEMENT
COMMITTEE ON THE STATUS OF WOMEN
5. Conductor participate in a workshop that disseminates current information regarding
the issue of attaining economic independence for women through "comparable
worth", such as pay equity.
Objective achieved. We coordinated with Morgan Stanley to have speakers
during the month of September to discuss financial preparedness for women
which was compared to the earnings, life expectancy and retirement needs of our
male counterparts.
6. Send at least one representative to state and/or national conferences to maintain
committee members' awareness of current programs, legislation, and issues that
affect the status of women and share the information with the other committee
members.
Objective not achieved. Because of meeting cancellations due to lack of quorum,
no business could be conducted to approve of any such conference attendance.
Hold at least one committee meeting in the North Kohala and one committee meeting
in the West Hawaii districts to acquaint committee members with the concerns of
women from that area.
Objective achieved. August 15, 2002 meeting was held in Kona,
December 20, 2002 meeting with Senator Lorraine Inouye was held in Waimea.
8. Research, coordinate, complete and disseminate to the public the First Female
Booklet that recognizes the outstanding women in the County of Hawaii who were
first in their line of work or field of interest.
Objective not achieved. Scheduled distribution was postponed due to software
compatibility problems. The entire booklet needed to be retyped and formatted.
9. Continue to update and print the Urgent Services Directory for Families.
Objective achieved. Updated version is now a full four pages and 15,000 pieces
were printed on goldenrod colored paper. The Directory was available for
distribution in time for Women's Health Month in September 2002.
Final Status Report on Program Objectives for FY 2002-03
14
MASS TRANSIT AGENCY
MASS TRANSIT AGENCY
MASS TRANSIT AGENCY
1. Maintain system ridership from FY 2002-03.
For the six month period from July — December 2003, ridership is currently .09
percent higher than the previous fiscal year. This year, a total of 163,254
passenger trips have been recorded, compared to 163,113 for the same period
last year.
2. Purchase two additional accessible buses.
First accessible bus has been received. In addition, two accessible 15 — passenger
mid -top vans have been delivered.
3. Resolve and follow-up on all complaints within two weeks.
All complaints have been followed up on within two weeks. Thus far, 43
complaints have been received.
4. Begin implementing Dial -A -Ride transit service.
Transit agency has received a total of five hand -vans from City and County of
Honolulu. With additional Federal funds, service is anticipated to begin after
the next fiscal year.
Six Month Progress Report on Program Objectives for FY 2003-04
MASS TRANSIT AGENCY
MASS TRANSIT AGENCY
1. Maintain system ridership from FY 2001-02.
Ridership during FY 2002-03 amounted to 331,066 passenger trips, a 2.1 percent
increase.
2. Purchase two additional accessible buses.
Three buses received, delivery of additional bus expected by end of CY 2003.
3. Resolve and follow-up on all complaints within two weeks.
All complaints have been followed up on within two weeks. Thus far, 74
complaints have been received.
4. Begin implementing Dial -A -Ride transit service.
Still in development stage. Program is still on-going, however may be
revised/expanded due to possible receipt of additional Federal funds.
Final Status Report on Program Objectives for FY 2002-03
15
MISCELLANEOUS
MISCELLANEOUS
ANIMAL CONTROL
1. 90% of vicious dog calls will be responded to within 2 hours.
Of 16 vicious/dangerous dog calls received where the dog was not contained and
posed a potential and ongoing threat, responded to 16 calls within 2 hours, or
100% of calls.
2. 90% of loose animal posing a public safety hazard calls will be responded to within 2
hours.
Of 27 animal posing a public safety hazard calls received, responded to 27 calls
within 2 hours, or 100% of calls.
3. 90% of injured animal related calls will be responded to within 2 hours.
Of 108 injured animal related calls received, responded to 108 calls within 2
hours, or 100% of calls.
4. 90% of calls for animal control assistance by the police will be responded to within 3
hours.
Of 148 animal control assistance by the police calls received, responded to 148
calls within 3 hours, or 100% of calls.
90% of animal cruelty and neglect cases will be responded to in 24 hours and
resolved in 14 working days.
Of 133 animal cruelty and neglect cases received, responded to 132 calls within
24 hours. 101 of those cases were resolved in 14 working days, or 76%. (Delay
in cruelty case resolution due to prosecutions taking months in court).
6. 90% of license, loose dog and any non-cruelty/neglect cases will be responded to in
48 hours and resolved in 5 working days.
Of 167 of license, loose dog and any non-cruelty/neglect calls received, responded
to 166 calls within 48 hours, or 99%. Of 145 cases that were opened as a result
of those calls, 129 were resolved cases in 5 working days, or 92% of cases.
7. 70 Sweeps of problem communities per year.
Conducted 50 sweeps or 71% of goal.
Six Month Progress Report on Program Objectives for FY 2003-04
MISCELLANEOUS
ANIMAL CONTROL
NOTE:
THE FY 2002-03 OPERATING BUDGET DID NOT LIST ANY
PROGRAM OBJECTIVES UNDER ANIMAL CONTROL.
THE VENDOR WAS NOT CHOSEN UNTIL SEPTEMBER 2002.
Final Status Report on Program Objectives for FY 2002-03
16
P RESS &. RECR . T1ION
PARKS & RECREATION
ALAE CEMETERY
1. Maintain cemetery grounds and pavilion to acceptable standards.
Ongoing. Cemetery maintained to acceptable standards.
2. Assign and record all burials.
32 burials assigned and recorded.
Six Month Progress Report on Program Objectives for FY 2003-04
PARKS & RECREATION
VETERANS CEMETERIES - EAST AND WEST HAWAII
Continue to seek community assistance in beautifying the cemeteries. Work with
Sons and Daughters of Veterans for a project per year. Work with HCCC, Kulani or
Intake Center for clean-up preparation for special ceremonies and holidays.
One project completed. Painting of curbs at Veterans #1, #2, by Sons and
Daughters of AJA Veterans.
2. Continue to coordinate development of the West Hawaii Veterans Cemetery with the
Veterans Advisory Committee and the Department of Defense.
Ongoing. Patricia Engelhard met with Veterans Advisory Committee on a
monthly basis and status reports on cemeteries developments are discussed.
Parks Maintenance has followed up on concerns brought up by the committee.
3. Educate the public on the rules and regulations of the Veterans Cemeteries by posting
the rules at the cemeteries and distribution of pamphlets to funeral homes.
Ongoing. Regulations posted. Pamphlets being distributed.
Six Month Progress Report on Program Objectives for FY 2003-04
PARKS & RECREATION
RURAL CEMETERIES
1. Continue maintenance of cemetery grounds.
Ongoing.
2. Assign and record all burials.
17 burials assigned and recorded.
Six Month Progress Report on Program Objectives for FY 2003-04
PARKS & RECREATION
HAWAII COUNTY BAND
1. Provide musical services for the island residents and visitors by working with
community organizations and providing 40 musical services annually (e.g. parades,
ceremonies, festivals, concerts and special events.) which enrich Big Island events.
Provided 26 performance services during the first half of fiscal year 2003-04.
These services include parades, concerts, patriotic ceremonies and special events
in Volcano, Waimea, Pana`ewa, Kona, Pahoa and Hilo.
2. Provide 11 monthly Mo`oheau Bandstand concerts that are entertaining, educational,
musically challenging, and historically significant.
Provided 6 monthly Mo`oheau Park concerts. The Fourth of July concert in
particular drew a large and appreciative audience. This concert was done in
conjunction with the Jaycee's annual fireworks display. October, November and
December's concerts were also very well attended.
A brief history of the Hawaii County Band is presented to the audience at
concerts to inform the public of the band's cultural and historical significance.
(125 year history)
To insure that the band plays a variety of quality music, pieces are chosen from
selected national lists of the National Band Association, Music Educators
National Conference, The Instrumentalist and the College Band Directors
National Association. Every monthly concert tries to incorporate either a
featured solo or popular selection.
3. Sponsor the Intermediate and High School Concert Band Festival, which showcases
school bands from the Big Island and elsewhere.
The Big Island Band Festival is currently being scheduled for May 81n at the
Afook Chinen Civic Auditorium. This annual festival features Intermediate and
High School bands from the entire Big Island as well as groups from
neighboring islands.
4. Feature young musicians as soloists at the May Mo`oheau Bandstand Concert, which
provides musically educating opportunities for the young people of the County of
Hawaii, annually.
Soloists are still being sought for the May concert.
Six Month Progress Report on Program Objectives for FY 2003-04
PARKS & RECREATION
WEST HAWAII BAND
1. Provide music for charitable or non-profit groups 3 to 5 times.
67%: Aloha Festivals — 2 events
2. Perform in 8 to 12 parades.
88%: Fourth of July, Aloha Week Holualoa, Aloha Week Waimea, Ironman
Triathalon, Kona Coffee Festival, Waimea Christmas Parade, Kailua-
Kona Christmas Parade
3. Target concert performances for older individuals 4 times.
50%: Life Care Center of Kona, Regency at Hualalai
4. Provide music for "one-time only" events when appropriate.
No performances for "one time only" events during the first half of the fiscal
year.
5. Provide on-site concerts before or after parades 2 to 4 times.
100%: Fourth of July, Kona Coffee Festival, Waimea Christmas Parade
6. Increase repertoire by 6 to 8 musical selections.
50%: Three new Christmas arrangements were performed.
7. Sight-read 8 to 16 new musical arrangements.
88%: Four seasonal arrangements and three of many newly obtained
arrangements were sight-read during the period.
8. Maintain participation of 3 to 6 middle and high school students.
100%: Two or three high school students attended regularly and more than
six others participated, including three that were new this period.
Six Month Progress Report on Program Objectives for FY 2003-04
PARKS & RECREATION
ADMINISTRATION
1. Continue implementation of the transition plan for accessibility to public facilities
during the fiscal year.
Implementation of the Transition Plan through individual architectural barrier
removal projects for access to public facilities is ongoing. The Schedule 1
projects, which was divided into 23 separate design/construction contracts are
either completed with construction, construction is in progress, or design is
being finalized for construction bidding purposes. The Schedule 2 projects,
consisting of 28 separate design/construction contracts are all in various stages
of design development.
2. Continue implementation of the transition plan for recreation program accessibility
during the fiscal year.
Our ADA Recreation Specialist is currently working on reasonable modification
procedures, assembly of the accessibility toolkit, staff training and community
outreach.
3. Continue implementation of the transition plan for playground safety and accessibility
during the fiscal year.
We are in the process of working with community groups to identify the specific
playground needs of their community and generating bid packages for
procurement of the appropriate playground equipment.
4. Provide personal and professional growth opportunities for administrative staff
through a minimum of one annual training session.
As of December 31, 13 out of 14, or 93% of the administrative staff have
attended at least one training session.
Practice fiscal prudence and develop alternatives to generate revenue and work within
budgeted resources.
The Aquatics Division has revised their user fee schedule for all County
swimming pools. Fees will now be charged for classes.
Six Month Progress Report on Program Objectives for FY 2003-04
PARKS & RECREATION
ADMINISTRATION
6. Continue to provide a safe environment and consistent safety education program for
the benefit of employees and park facility users.
The P&R Staff completes a facility safety checklist at least once every 6 months.
Employees are encouraged to attend all safety training offered.
Actively promote the "Friends of the Park" program and identify a minimum of five
community service projects that focus on maintenance and/or improvements to park
facilities.
Projects to date: 1) Ka`u Partnership purchased and installed new playground
equipment at Waiohinu Park; 2) Friends of the Pana`ewa Rainforest Zoo
purchased and installed a new "Primadome" primate housing and exhibit;
3) Kama`aina United To Protect the `Aina has completed plantings and
beautification projects at Ho`okena Beach Park. They are currently working on
construction of BBQ pits and designated camping areas.
Continue to promote community partnerships to manage and maintain recreational
facilities.
We continue to partner with Cooper Center Council and have recently signed a
new agreement with ATV Riders of Hawaii for operating an Off Highway
Vehicle Recreation Area. In the future, we will also be working with community
groups to provide skate parks in Pahoa, Waimea and Waikoloa.
9. Develop and implement a five-year plan for maintenance and capital improvement
projects.
A list of prioritized maintenance and CIP projects has been developed. In
addition, a CIP plan has been completed for fiscal years 2003-2009.
Six Month Progress Report on Program Objectives for FY 2003-04
PARKS & RECREATION
PARKS MAINTENANCE
1. Maintain completion range of 2,250 — 2,350 work orders on an annual basis.
Ongoing. 1,103 work orders completed during the past six months.
2. Undertake three parks improvements projects per district (27).
One of which supervisor to work with a community group to improve the
parks — 1 park per district minimum.
Ongoing. 36 parks improvements projects completed by parks crews and
volunteer groups.
3. Reduce complaints regarding maintenance of facilities by 10% from fiscal year 2002-
2003.
Monitor type, number, district, etc. of complaints and implement necessary
maintenance procedures, standards, training, discipline, etc. for corrections.
Ongoing. 39 complaints received during the first six months of the fiscal
year, as compared to 47 complaints as of June 30, 2003 and 20 complaints as
of December 31, 2002. Follow-up made for corrections.
• Make annual inspections of facilities with responsible supervisor. (9 districts)
Analyze and discuss methods of improvements.
Ongoing. Inspections made randomly at five (5) responsibility centers.
Discussions made with supervisors as needed for improvements.
4. Provide for safe facilities and grounds.
• Conduct safety inspections of facilities:
Weekly by supervisors (52 per supervisor = 468 inspections for the year).
• Correct hazards on a timely basis.
Ongoing. 26 weekly inspections made by each supervisor.
Supervisors required to conduct weekly safety inspections. Inspection
reports audited randomly.
Six Month Progress Report on Program Objectives for FY 2003-04
PARKS & RECREATION
PARKS MAINTENANCE
5. Provide for a safe working environment.
• Participate with department safety committee and discuss and evaluate
accident reports.
• Correct any hazardous conditions or practices.
Ongoing. Representatives sent to attend safety committee meetings. Follow-
ups being made on hazardous conditions and practices brought up at safety
meetings.
Provide a minimum of two safety instructional sessions per crew each month
(216).
Ongoing. 131 training sessions held or attended. This is 61% of the
projected objective.
Six Month Progress Report on Program Objectives for FY 2003-04
PARKS & RECREATION
RECREATION
Provide introductory instruction in all recreational facilities in at least 4 of the
following sports (basketball, baseball, volleyball, track and field, tennis, flag football,
badminton) for children and adults, one or more in each respective season (i.e. Fall —
basketball; Winter — baseball and track/field; Spring — volleyball; summer —
tennis/flag football).
The Recreation Staff has provided the following sports during the first two
quarters: youth basketball, adult basketball, youth volleyball, adult volleyball,
tennis, youth baseball, pickleball, badminton and table tennis.
2. Provide at least six seasonal arts and craft activities for children and adults in all
recreational facilities (i.e. Fall — Halloween/Thanksgiving/Christmas craft activities;
Winter— Valentines/St. Patrick/Easter activities; etc.).
The Recreation Staff has provided the following arts and craft activities during
the first two quarters: string art, pipe cleaner art, wiggly eye art, clothes pin art,
leather craft, puppetry, Halloween pumpkin carving, Turkey shoot, Christmas
card making, Gingerbread House making, Wreath making, Swag making, etc.
Maintain a safe facility, free of hazards for all activities, patrons and employees by
conducting daily safety inspections and remitting work orders as necessary to correct
unsafe conditions. A comprehensive safety inspection to be conducted on a quarterly
basis.
Every employee does a daily safety inspection of their respective facility prior to
opening up for patrons. All hazardous conditions are immediately reported and
work orders submitted. Comprehensive safety inspections are done quarterly.
4. Plan, organize and implement a minimum of two district -wide events in each
respective district that is responsive to the respective community's needs and interests
(i.e. Hilo District — The Biggest Easter Egg Celebration; Hamakua District —
Hamakua Fun Day; etc.).
Hilo District: 1. Jimmy Yagi's Basketball Clinic held at Uka Gym
2. Summer Fun Finale held at Kanakaole Stadium
3. Judo Seminar with martial art professors from Japan
Hamakua District: 1. Ohana Fishing Tourney
2. Taro Fest
Six Month Progress Report on Program Objectives for FY 2003-04 10
PARKS & RECREATION
RECREATION
Puna/Ka`u District: 1. UHH Vulcan Baseball Clinic
2. UHH Vulcan Volleyball Clinic
N/S Kohala District: 1. Ohana Fishing Tourney
2. NFL Punt/Pass/Kick competition
3. District Ping Pong Tourney
N/S Kona District: 1. Thanksgiving Dance
5. Develop a minimum of six partnerships with other recreation providers as well as
community organizations to maximize service and activities to the public (i.e.
summer camping program in partnership with the YMCA).
Hilo District: 1. Jimmy Yagi's Basketball Clinic — partnered with Coach
Yagi to provide a free clinic for 100 youngsters and
partnered with Don's Grill to provide free lunches for
all.
2. Martial Arts Seminar — partnered with the various
Judo Clubs and brought in five Martial Arts professors
from Japan.
3. Partnered with the University of Hawaii at Hilo
Physical Education Department to do "on-the-job"
training for Recreation/Physical Education majors at
Andrews Gym.
4. Partnered with the UHH baseball team to provide a
clinic to the youngsters.
N/S Kohala District: 1. Partnered with various fishing supply stores in
West Hawaii to conduct the Ohana Fishing
Tourney.
2. Partnered with West Hawaii Family Support
Services to provide teen dances.
3. Partnered with local businesses to conduct the
district's Ping Pong Tourney.
4. Partnered with NFL to conduct the
Punt/Pass/Kick competition.
Six Month Progress Report on Program Objectives for FY 2003-04 11
PARKS & RECREATION
RECREATION
N/S Kona District: 1. Partnered with the local businesses to provide a
teen dance.
Hamakua District: 1. Partnered with various fishing supply stores in
East Hawaii to conduct the Ohana Fishing
Tourney.
2. Partnered with the Honoka`a Community to
conduct the Taro Fest.
3. Partnered with YWCA to conduct teen activities.
4. Partnered with UHH Athletics to provide
baseball and Volleyball clinics.
Puna/Ka'u District: 1. Partnered with UHH Athletics to provide
Volleyball and Baseball clinics.
2. Partnered with the local Little League
Association to provide youth baseball clinics.
3. Partnered with the community association to
provide a Christmas Affair for the youth of
Pahoa.
6. Provide quarterly training for the P&R staff on various issues, ADA concerns, safety
issues, self-improvement/enhancement, etc.
July: ADA Awareness at various Summer Fun Sites
September 12: ADA Awareness -Visual Impairment
October 17: Fire Extinguisher Training, How to Conduct Facility
Safety Inspection, and Blood Borne Pathogen/Infectious
Disease
7. Provide the Department with at least two ADA workshop sessions.
September: ADA Introduction to Nutrition Site Managers
November: EAD ADA Training and Support
Six Month Progress Report on Program Objectives for FY 2003-04 12
PARKS & RECREATION
SUMMER AND INTER -SESSION PROGRAM
1. Conduct a minimum of 18 Summer Fun programs island -wide.
Objective achieved. Summer Fun held at the following sites island -wide:
1.
Pahala Community Center
10.
Yano Hall
2.
Mt. View Gym
11.
Kekuaokalani Gym
3.
Shipman Gym
12.
Waikoloa School
4.
Pahoa Center
13.
Hisaoka Gym
5.
Waiakea Uka Gym
14.
Waimea Center
6.
Andrews Gym
15.
Honoka`a Gym
7.
Pana`ewa Park
16.
Pa`auilo Gym
8.
Kawananakoa Gym
17.
Papa`aloa Gym
9.
Carvalho Park
18.
Papa`ikou Gym
2. Combine various sites and increase program to all day:
a) Honomu, Kulaimano and Papaikou to be held at Papaikou from 8 a.m. to 2 p.m. at
a nominal fee of $40 per child.
b) Hawaiian Beaches and Pahoa to be held at Pahoa from 8 a.m. to 3 p.m. at a
nominal fee of $50 per child.
c) Mt. View and Cooper Center (Volcano) from 8 a.m. to 2 p.m. at a nominal fee of
$40 per child.
Objective achieved.
3. Develop longer programs at the following sites:
a) Shipman Gym 8 a.m. to 2 p.m. ($40)
b) Panaewa Park 8 a.m. to 3 p.m. ($50)
c) Kawananakoa Gym 8 a.m. to 3 p.m. ($50)
d) Waiakea Uka Gym 8 a.m. to 3 p.m. ($50)
e) Andrews Gym 8 a.m. to 3 p.m. ($50)
f) Carvalho Park 8 a.m. to 3 p.m. ($50)
g) Yano Hall 8 a.m. to 2 p.m. ($40)
h) Kailua Gym 8 a.m. to 2 p.m. ($40)
i) Kohala 8 a.m. to 2 p.m. ($40)
j) Waikoloa 8 a.m. to 2 p.m. ($40)
k) Waimea 8 a.m. to 2 p.m. ($40)
Objective achieved.
Six Month Progress Report on Program Objectives for FY 2003-04 13
PARKS & RECREATION
SUMMER AND INTER -SESSION PROGRAM
4. Develop a Summer Fun program at Oceanview Estates in Ka`u.
Objective not achieved. Could not secure qualified leaders to run the program.
Form partnerships with Pana`ewa and Keaukaha Community Associations in which
they provide scholarships for their youngsters. I.e., $50 for an all -day program,
community association subsidizes $25 for each community members' children.
Objective achieved.
6. Work in partnership with Queen Lili`uokalani Children Care to sponsor free lunch
programs for the following sites: Keaukaha, Pana`ewa, Papa`ikou, Pa`auilo,
Pa`apaloa, Honoka`a, Na`alehu, Pahala, Pahoa, Kea`au, and Mt. View.
Objective achieved for Keaukaha, Pana`ewa, Carvalho Park and Papa`ikou
only.
7. Work in partnership with the DOE or HCEOC to sponsor free lunch program for the
following sites: Yano Hall, Hale Halawai, Kekuaokalani Gym, Kohala, Waimea,
Carvalho Park, Pu`u`eo and Hilo Armory.
Objective achieved. Also included food program for Honoka`a, Pahala, Pahoa,
Kea`au and Mt. View.
Supplement the regular Summer Fun program with various enrichment -type programs
for those willing to pay the higher fee:
• Develop and implement a special all -day educational/recreational program at
Richardson Ocean Park, focusing on water. This will run for six weeks, from
8 a.m. to 3 p.m., targeting children in grades 2 — 5, at a cost of $150 per child.
Objective achieved.
• Develop and implement a teen -scene program at Puueo Community Center,
teaching life's skills with emphasis on leadership training. This will run for
six weeks from 8 a.m. to 3 p.m., targeting teens 12 — 17 years old, at a cost of
$125 per teen. Objective achieved.
Develop & implement a leadership camp at various districts in partnership
with the DARE program. This will impact the various districts' children in
grades 4 — 6. Objective not achieved. DARE undergoing leadership
change.
Conduct an all -day enrichment program at Waiakea Recreation Center. This
will run for six weeks and target children in grades 3 — 6, at a cost of $25 per
class. Objective achieved.
Six Month Progress Report on Program Objectives for FY 2003-04 14
PARKS & RECREATION
SUMMER AND INTER -SESSION PROGRAM
• Conduct an all -day Summer Fun Academy at Hilo Armory to run for six
weeks and target children in grades 1 — 4, at a cost of $150 per child.
Objective achieved.
• Conduct a six-week Summer Tennis program for children in grades 1-6.
Objective achieved.
Conduct a Teen Program at Hale Halawai from 8 a.m. to 2 p.m. at a cost of
$100 per teen. Objective achieved.
Develop at least three inter -session activities for communities with schools on
year round schedule (Spring, Fall and Winter).
Objective achieved for Fall and Winter inter -sessions.
9. Integrate children with disabilities into the summer and inter -session programs
wherever possible, through the assistance of the Therapeutic Specialist.
This is an on-going effort. Thus far we have not refused any service to anyone
with disabilities.
Six Month Progress Report on Program Objectives for FY 2003-04 15
PARKS & RECREATION
HO'OLULU PARK COMPLEX
1. Provide clean, safe and well-maintained facilities:
a. Close each facility once per year for general clean up and minor repairs.
Objective is being achieved — 80%. Civic was completed in November 2003;
Wong Stadium and Walter Victor in October and December 2003; Aunty
Sally's Luau Hale in November 2003 and E. K. Multi -Purpose Stadium will
be done in March 2004.
b. Pressure wash each facility once every quarter.
Objective is being achieved.
Civic - July and November 2003 (50%)
Wong Stadium - July and November 2003 (50%)
Walter Victor Stadium - August and December 2003 (50%)
E. K. Multi -Purpose Stadium - September and December 2003 (50%)
Aunty Sally's Luau Hale - September and December 2003 (50%)
c. Check on safety hazards daily.
Objective is being achieved — 50%. Both day and night shift supervisors are
required to fill out Daily Facilities Checklist forms which lists all repairs and
safety hazards that need to be taken care of. Repair worker checks list and
completes all necessary repairs.
d. Clean and sanitize facilities before and after events.
Objective is being achieved —50%. Facilities are cleaned 100% of the time.
During the first two quarters we had 1,034 activities. Each was cleaned and
sanitized before and after each activity.
e. Work with Safety Committee to have courtesy safety inspection annually.
Objective achieved. Courtesy inspection was completed on October 28, 2003.
2. Provide a well -manicured playing surface at all ballfields (Wong Stadium and Walter
Victor Baseball Complex):
a. Mow lawn weekly, weather permitting.
Objective is being achieved. 26 weeks, no rain -outs (50%)
Six Month Progress Report on Program Objectives for FY 2003-04 16
PARKS & RECREATION
HO`OLULU PARK COMPLEX
b. Close each ballfield at least one week annually for field renovations.
Objective achieved.
Little League Field - October 2003
Pony Field - October 2003
Colt Field - October 2003
Wong Stadium - December 2003
c. Aerate ballfields semi-annually.
Objective is being achieved.
Little League Field: December 2003 (50%)
Pony Field: December 2003 (50%)
Colt Field: December 2003 (50%)
Wong Stadium: December 2003 (50%)
d. Fertilize ballfields quarterly.
Objective is being achieved. Fertilized twice during first two quarters. July
and December 2003 (50%)
3. Provide training for staff:
a. Conduct safety talks on different topics every quarter.
Objective is being achieved: 50%
July 2003 - Pesticide Safety
November 2003 - Back Safety
We do have monthly staff meetings and safety is discussed with all
employees.
b. Retrain employees on equipment use semi-annually.
Objective is being achieved - 50%. Supervisors retrained employees in
October 2003.
Six Month Progress Report on Program Objectives for FY 2003-04 17
PARKS & RECREATION
HO'OLULU PARK COMPLEX
Have supervisors conduct equipment maintenance training and have equipment
maintained weekly.
Objective is being achieved - 50%. Supervisors had training done in July
2003 and equipment maintained for 26 weeks during the first two quarters.
Employees rotate equipment maintenance.
d. Provide refresher course on Material Safety Data Sheet annually.
Objective achieved. Had refresher course with employees in September
2003.
4. Enforce rules and educate sponsors:
a. Comply with Federal ADA, State OSHA, County, Department and Complex rules
and regulations.
Objective is being achieved. Rules are discussed with sponsors and
distributed with all applications. Supervisors are trained to enforce all rules.
b. Revise rules annually.
Objective achieved. Rules were reviewed in July 2003 and were revised as
needed.
c. Distribute rules with all applications.
Objective is being achieved. Rules are being distributed with all
applications.
5. Work with Hilo Jaycees, Lehua Jaycees, Intake Service, schools and community
groups for improvements to the Ho`olulu Complex:
a. Complete one major improvement project.
Objective achieved. Renovations and painting of E. K. locker rooms were
completed in October. During the third quarter, District IV Little League
will paint all dug -outs at Walter Victor Stadium.
Six Month Progress Report on Program Objectives for FY 2003-04 18
PARKS & RECREATION
HO'OLULU PARK COMPLEX
b. Do beautification/landscaping project for each facility annually.
Objective achieved. Each of our facilities had beautification/landscaping
done during the first two quarters and is ongoing. Plants and palms planted
at all facilities. Hedges trimmed regularly and areas cleared of any
unwanted shrubbery.
Six Month Progress Report on Program Objectives for FY 2003-04 19
PARKS & RECREATION
AQUATICS
1. Provide services at our nine (9) pool facilities, including safe recreational swimming
for approximately 900,000 patrons. Offer Learn -to -Swim programs and special
programs such as water aerobics to approximately 2,500 patrons.
Objective is being achieved. As of December 31, services at our nine (9) pools
were provided to 392,713 patrons, or 44% of our objective of 900,000 patrons.
The Learn to Swim program was conducted in July 2003 at various facilities. A
count of patrons served is not available.
2. Maintain water safety services at our ten (10) beach parks with the implementation of
advanced support equipment such as additional rescue boards.
Objective is being achieved.
3. Develop and distribute a brochure of County of Hawaii beach parks and pools that
offer lifeguard services.
This objective is being achieved on a quarterly basis. The current program
guide covers December, January and February. The next program guide will
cover March, April and May 2004.
4. Initiate two (2) water safety instructor classes through ARC Instructor trainers for
both East and West Hawaii to increase pool of candidates for Learn -to -Swim
programs.
This objective is being achieved. The first of two WSI classes was started in
December. A second class is scheduled to begin March 2004.
5. Conduct one (1) American Red Cross Lifeguard Training, two (2) CPR for the
Professional Rescuer and two (2) workplace training/standard first aid classes at each
of our nine (9) pools.
This objective is being achieved. Approximately 60% of the scheduled training
sessions have been conducted at various pool locations.
Six Month Progress Report on Program Objectives for FY 2003-04 20
PARKS & RECREATION
AQUATICS
6. Provide a minimum of four (4) United States Lifeguard Association (USLA) open
water rescue training sessions to all water safety officers on staff at the following rate:
• Two (2) per year in West Hawaii one (1) in April and on (1) in October.
• Two (2) per year in East Hawaii one (1) in April and one (1) in October.
• All new Water Safety Officer I's prior to going on the job.
This objective is being achieved. The first of two recertification sessions were
conducted and completed in late October, early November 2003 at both East and
West Hawaii locations. April 2004 will be the next scheduled USLA
recertification.
7. Co-sponsor with Hawaiian Lifeguard Association -Hawaii (HILAH) and Big Island
Lifeguard Association (BILA) Junior Lifeguard program at five (5) locations -Hilo,
Pahoa Pool, Hapuna Beach, Kailua-Kona and Konawaena Pool.
Objective achieved. Junior Lifeguard Program took place in July 2003 at six
locations:
Hilo, Kailua-Kona, Puna (Ahalanui) and Hapuna Beaches
KCAC and Pahala Pools
8. Sponsor and host Jr. Lifeguard Championships for the Island of Hawaii at Hapuna
Beach State Park in late July promoting ocean safety awareness and self-
improvement through competition.
Objective achieved. Junior Lifeguard Championships held at Hapuna on
July 19, 2003.
9. Plan, promote and coordinate five (5) novice swim meets serving approximately 300
participants during September thru November 2003.
Objective partially achieved. Six meets were conducted (including
championship meet at Pahoa) between August — November 2003 at Kawamoto,
Honoka`a, Kohala, Pahala, Konawaena and Pahoa. 178 participants were
served. This is 59% of our original objective of 300 participants.
Six Month Progress Report on Program Objectives for FY 2003-04 21
PARKS & RECREATION
AQUATICS
10. Plan, promote, sponsor and coordinate special events such as the annual Richardson
Roughwater Swim and Waiuli Body Board Contest. Continue to co-sponsor Hapuna
Roughwater Swim in July as well as plan and promote one additional multi -sport
event such as run -swim, or run, paddle, swim competition.
Richardson and Hapuna Roughwater Swims were achieved July 2003. Waiuli
Body Board Championship will not be achieved this fiscal year. Hapuna Beach
Lifeguard Challenge (multi sport event) achieved July 2003.
Six Month Progress Report on Program Objectives for FY 2003-04 22
PARKS & RECREATION
CULTURE & COMMUNITY ARTS
1. Provide 69 workshops and classroom instructions in various disciplines, music,
dance, drama, arts, crafts, and natural sciences at established sites Countywide.
Conducted a total of 28 workshops or classroom instructions, or 41 % of
projected objective as of 12/31/03.
2. Develop and conduct at least four Cultural/Community event per year to preserve
ethnic traditions and heritage, encourage craftsmanship and cottage industry.
Developed and conducted the 4th of July Festival, Nisei Project, Queen
Lili`uokalani Festival, Annual Christmas Wreath Display and County Building
Decoration. Achieved 50 % of projected goal as of 12/31/03.
3. Market programs by securing community involvement and financial support through
four partnerships/sponsorships.
Programs and events were marketed and supported financially through
partnerships and collaboration with the following organizations and agencies:
Hawaii Naniloa Resort Department of Research & Development
Lehua Jaycees Hawaii Tourism Authority
K -Big Radio Creative Arts
Hawaii Printing Inc. Hawaii Ballroom Dance Association
Instant Sign Centers
Ha`aheo School (Hawaiian Resource Department)
100% of projected goal achieved, as of 12/31/03.
4. Advertise and promote the Cultural & Community Arts programs and activities
through our quarterly "Arts Visions" newsletter and media such as radio, television,
periodicals and newspapers.
Advertised and promoted events and programs through our Quarterly Program
Guide, the Hawaii Tribune Herald, West Hawaii Today, KBIG, KWXX, KIPA,
KHLO, KWYI, the Hilo Times, Honolulu Advertiser, Honolulu Star Bulletin,
Waimea Community Association, Current Events, Waimea Gazette, North
Kohala Newspaper and Traveler Magazines.
Six Month Progress Report on Program Objectives for FY 2003-04 23
PARKS & RECREATION
ELDERLY ACTIVITIES
EAD Administration
1. Coordinate a service delivery system that addresses the needs and interests of older
adults by providing comprehensive and coordinated services, represented by the
division's six major programs, for over 9,354 seniors annually and conducting an
annual evaluation on each program.
Provided services for 8,999 seniors, or 96% of the established objective of 9,354
seniors and conducted evaluations on five of the six EAD programs or 83% of
the objective of six.
2. Maintain the EAD Advisory Council made up of representatives from the 25 senior
citizen clubs, 15 nutrition sites and the RSVP Advisory Council by conducting at
least one general meeting in January and six district meetings in July of each fiscal
year servicing 40 presidents/chairpersons islandwide.
Arranged six Advisory Council district meetings or 85% of the objective of seven
annually.
3. Maintain an EAD Safety Committee with at least one representative of each program
meeting quarterly to enforce safety procedures, improve unsafe conditions affecting
staff and seniors and give feedback to the department safety committee, as needed,
and conduct a safety on-site evaluation semi-annually (January and July) of 32 senior
center facilities and conduct safety evaluations/training for 50 EAD staff by June 30,
2004.
Arranged two safety meetings or 50% of the established objective of four
annually. Conducted one semi-annual safety facilities inspection of 32 senior
center facilities and conducted 41 staff safety evaluations/training or 50% and
82% of the established objective of two semi-annual inspections of 32 facilities
and 50 staff evaluations/training respectively.
4. Produce at least one "Video Highlights" of the division's activities annually.
Objective achieved. Produced one "Video Highlights" (Kupuna Hula Festival)
of the division's activities or 100% of the objective of one.
Six Month Progress Report on Program Objectives for FY 2003-04 24
PARKS & RECREATION
ELDERLY ACTIVITIES
5. Maintain the division's Kupuna News magazine by providing information on all EAD
program activities and printing at least 2,800 copies for distribution to over 200
organizations quarterly.
Printed and distributed two issues of the Kupuna News magazine or 50% of the
objective of four issues.
EAD Recreation
Provide and promote active and passive recreational, cultural and leisure
opportunities to 2,500 unduplicated individuals 55 years and older at 25 senior
centers islandwide by June 30, 2004.
Served 2,334 or 93% of the established objective of 2,500 seniors at 25 senior
centers or 100% of the established goal of 25 senior centers.
Serve 1,025 older adults in recreational, educational, health-related and cultural
classes at 25 senior centers by June 30, 2004.
Served 1,325 older adults or 129% of the established objective of 1,025 older
adults in recreational, educational, health related and cultural classes at 25
senior centers or 100% of the established objective of 25 senior centers.
3. Provide at least two districtwide activities per director for a total of 1,000 older adults
in Puna/Ka`u, North and South Hilo, North and South Kona, North and South Kohala,
and Hamakua by June 30, 2004.
Provided seven districtwide activities or 88% of the established objective of eight
activities for a total of 1,082 older adults or 108% of the established objective of
1,000 older adults. Activities were: Nisei Project, Hamakua Ho`olaulea, Puna
Fun Walk, West Hawaii Halloween Ground Golf Tournament, Pahala Senior
Club 301" Anniversary Celebration, East Hawaii Senior Center Christmas Party
and the Ka`u District Senior Christmas Party.
EAD Special Program
Provide at least six countywide/state/national/international events for 1,195 older
adults by June 30, 2004.
Provided at least four or 67% of the established objective of six events and
served 1,433 or 120 % of the established objective of 1,195 older adults.
Six Month Progress Report on Program Objectives for FY 2003-04 25
PARKS & RECREATION
ELDERLY ACTIVITIES
2. Serve a total of 715 older adults in at least three countywide special events by June
30, 2004.
Provided two or 67% of the established objective of three events and served 439
or 61 % of the established objective of 715 older adults.
3. Provide one cultural event for 180 older individuals on a county/state/international
level that will attract a total of 1,000 attendees by September 30, 2004.
Objective achieved. Provided one or 100% of the established objective of one
cultural event and, served 342 or 190% of the established objective of 180 older
adults. Attracted 1,400 or 140% of the established objective of 1,000 attendees.
Six Month Progress Report on Program Objectives for FY 2003-04 26
PARKS & RECREATION
PANA'EWA RECREATIONAL COMPLEX
1. Continue to work towards focusing on the rainforest theme by concentrating on
acquiring 2 appropriate new animals.
10 new animals were added to our collection: 2 Binturongs, 2 Variegated
Tropical Squirrels and 6 Lemurs.
2. Install one additional conservation educational signage by June 30, 2004.
Contact has been made with Daredesign for prices for a rainforest sign.
3. Work with community leaders to encourage 2 new partnerships with the Zoo.
Goodwill and the Salvation Army provided two workers for 20 hours each week
for eight weeks. They assisted in painting and beautification of the grounds
within the Complex.
4. Continue to work with community groups to help facilitate 14 projects for
improvements at the zoo and equestrian center.
Two projects were completed — one by the Hawaii Horse Owners and another
by the Palm Society.
5. Plan and implement two night activities at the zoo by June 30, 2004.
Plans are being made with Recreation for two overnight programs in the Zoo.
6. Successfully breed two species of endangered or threatened animals.
Two pairs of Gallinules are nesting.
7. Develop a "Zoo Crew" (docent training program for students) to assist in providing
guided tours of the Zoo.
Docent training is scheduled to begin in March. It will be for all ages interested
in becoming guides.
Six Month Progress Report on Program Objectives for FY 2003-04 27
PARKS & RECREATION
ALAE CEMETERY
1. Maintain cemetery grounds and pavilion to acceptable standards.
Objective achieved. Cemetery grounds and pavilion were maintained to
acceptable standards.
2. Assign and record all burials.
Objective achieved. 102 burials were assigned and recorded.
Final Status Report on Program Objectives for FY 2002-03
PARKS & RECREATION
VETERANS CEMETERIES - EAST AND WEST HAWAII
1. Continue to seek community assistance in beautifying the cemeteries. Work with
Sons and Daughters of Veterans for a project per year. Work with HCCC, Kulani or
Intake Center for clean-up preparation for special ceremonies and holidays.
Objective achieved. Six clean-up projects were completed at Veterans #1 & #2
by Hawaii Community Correctional Center. One clean-up project was
completed at Veterans #1 by Hilo Intake Center. One painting project was
completed by Sons and Daughters of AJA Veterans, Waiakea High School
Kiwins, and Waiakea Intermediate Builders Club.
2. Continue to coordinate development of the West Hawaii Veterans Cemetery with the
Veterans Advisory Committee and the Department of Defense.
Objective achieved. Patricia Engelhard met with Veterans Advisory Committee
on a monthly basis and has status reports on cemetery developments. Parks
Maintenance has followed up on concerns brought up by the committee.
3. Educate the public on the rules and regulations of the Veterans Cemeteries by posting
the rules at the cemeteries and distribution of pamphlets to funeral homes.
Objective achieved. Rules and regulations were posted. Pamphlets were
distributed to funeral homes.
Final Status Report on Program Objectives for FY 2002-03
PARKS & RECREATION
RURAL CEMETERIES
1. Continue maintenance of cemetery grounds.
Objective achieved. Maintenance of cemetery grounds are ongoing.
2. Develop an accurate inventory of all graves within the cemeteries. Complete by
June 30, 2003.
Objective achieved. Inventory records were completed. Accurate listings were
difficult due to poor recordkeeping previous to takeover of cemeteries by Parks.
3. Assign and record all burials.
Objective achieved. 27 burials were assigned and recorded.
Final Status Report on Program Objectives for FY 2002-03
PARKS & RECREATION
HAWAII COUNTY BAND
1. Provide musical services for the island residents and visitors by working with
community organizations and providing 50 musical services annually (e.g. parades,
ceremonies, festivals, concerts and special events.) which enrich Big Island events.
Objective partially achieved. Provided 45 performance services for the year.
These services included parades, concerts, patriotic ceremonies and special
events in the Volcano, Waimea, Kona and Hilo districts.
2. Provide 11 monthly Mo`oheau Bandstand concerts that are entertaining, educational,
musically challenging, and historically significant.
Objective achieved. Provided 12 Mo`oheau Park concerts, many of which drew
large and appreciative audiences.
A brief history of the Hawaii County Band is presented to the audience at
concerts to inform the public of the band's cultural and historical significance.
To insure that the band plays a variety of quality music, pieces are chosen from
selected national lists such as the National Band Association, Music Educators
National Conference, The Instrumentalist and the College Band Directors
National Association. Every monthly concert tries to incorporate either a
featured solo or popular selection.
3. Sponsor the Intermediate and High School Concert Band Festival, which showcases
school bands from the Big Island and elsewhere.
The Big Island Band Festival took place on May 17`h at the Afook Chinen Civic
Auditorium. This festival featured 11 public and private school bands from the
Big Island.
4. Feature young musicians as soloists at the May Mo`oheau Bandstand Concert, which
provides musically educating opportunities for the young people of the County of
Hawaii, annually.
During the month of May the Hawaii County Band featured as soloists, three
high school percussion students on a Xylophone trio entitled "Serenade for a
Picket Fence". The soloists were Erika Ichihara from Waiakea High School and
Jeffrey Schulte & Jean Huh from St. Joseph High School.
Final Status Report on Program Objectives for FY 2002-03
PARKS & RECREATION
WEST HAWAII BAND
1. Provide music for charitable or non-profit groups 3 to 5 times.
100%+: Aloha Festivals — 2 events, Korean War Veterans, Kona Coffee
Festival, Boy Scouts — 2 events
2. Perform in 8 to 12 parades.
100%: Fourth of July, Hawaiian International Billfish Tournament, Aloha
Week Holualoa, Aloha Week Waimea, Kona Coffee Festival, Kainaliu
Christmas Parade, Waimea Christmas Parade, Kailua-Kona
Christmas Parade, King Kamehameha Day Floral Parade
3. Target concert performances for older individuals 4 times.
100%+: Life Care Center of Kona — 4 times, 501h Anniversary of Inchon Day,
Regency at Hualalai (assisted living center) — 2 times
4. Provide music for "one-time only" events when appropriate.
100%: 50th Anniversary of Inchon Day (commemorating end of Korean War)
5. Provide on-site concerts before or after parades 2 to 4 times.
100%: Fourth of July parade, 3 Christmas parades
6. Increase repertoire by 6 to 8 musical selections.
100%: More than 6 new arrangements were repeatedly performed. Stock
arrangements unknown to the majority of players were also sight-
read, rehearsed and performed.
7. Sight-read 8 to 16 new musical arrangements.
100%: 4 library arrangements and more than 7 newly obtained
arrangements were sight-read during the year. Some of the new
arrangements were obtained through a grant.
8. Maintain participation of 3 to 6 middle and high school students.
100% +: 2 high school students attended regularly and more than 5 others
participated, including 2 that were new this year.
Final Status Report on Program Objectives for FY 2002-03
PARKS & RECREATION
ADMINISTRATION
1. Continue implementation of the transition plan for accessibility to public facilities
during the fiscal year.
Objective achieved. Implementation of Transition Plan projects (Schedule 1 and
2) continuing. Design consultant contracts have been procured for all Schedule
2 projects and preparation of construction documents are on going. Project
funding sources are CIP and CDBG.
2. Continue implementation of the transition plan for recreation program accessibility
during the fiscal year.
Objective achieved. The Recreation Director position responsible for the
program compliance portion of the ADA Transition Plan was hired in April.
3. Continue implementation of the transition plan for playground safety and accessibility
during the fiscal year.
Objective achieved. We are in the process of working with community groups to
identify the playground needs specific to the parks in their areas and creating
specifications for procurement of appropriate ADAAG-compliant playground
equipment.
4. Provide personal and professional growth opportunities for administrative staff
through a minimum of one annual training session.
Objective partially achieved. As of June 30, 12 out of 13, or 92% of the
administrative staff have attended at least one training session.
5. Practice fiscal prudence and develop alternatives to generate revenue and work within
budgeted resources.
Objective achieved. Revenues generated from fees for classes now fund all
Recreation Educators and Recreation Instructors. The Aquatics Division
started charging fees for participation in the Novice Swim Program.
6. Continue to provide a safe environment and consistent safety education program for
the benefit of employees and park facility users.
Objective achieved. We gathered work injury statistics to determine the
direction of safety education offerings. We continue to work with Corporation
Counsel on risk management issues at park facilities.
Final Status Report on Program Objectives for FY 2002-03
PARKS & RECREATION
ADMINISTRATION
Actively promote the "Friends of the Park" program and identify a minimum of five
community service projects that focus on maintenance and/or improvements to park
facilities.
Objective achieved.
As of June 30, 2003 we have four new "Friends of the Park" agreements:
1) Richardson Ocean Park — Leleiwi Community Association with the help of
Waiakea Lions Club
• Clean and maintain landscape
2) Waiohinu Park/Playground — Ka`u Partnership
• Install keiki playground equipment
3) Hilo Municipal Golf Course — Waiakea High School Class of 2004
• Restripe parking lot
4) Carvalho Park Stream — Community member John Rushlow
• Clean and landscape stream banks
5) Kailua Park Tennis Courts — West Hawaii Tennis
• Clean and maintain tennis courts
8. Continue to promote community partnerships to manage and maintain recreational
facilities.
Objective achieved. We have completed a draft of policies for a "Parks
Community Partnership Program" to be administered under Rule 12 of the
Department.
9. Develop and implement a five-year plan for maintenance and capital improvement
projects.
Objective achieved. A CIP plan has been completed for FY 2002-2007.
Final Status Report on Program Objectives for FY 2002-03
PARKS & RECREATION
PARKS MAINTENANCE
1. Maintain completion range of 1,750-1,900 work orders on an annual basis.
Objective achieved. 2,148 work orders were completed during the year.
Undertake two parks improvements projects per district (18).
• One of which supervisor to work with a community group to improve the
parks — I park per district minimum.
Objective achieved. Parks crews and volunteer groups completed 82 parks
improvement projects.
Reduce complaints regarding maintenance of facilities by 10% from fiscal year 2000-
01.
• Monitor type, number, district, etc. of complaints and implement necessary
maintenance procedures, standards, training, discipline, etc. for corrections.
• Make annual inspections of facilities with responsible supervisor.
Analyze and discuss methods of improvements.
Objective achieved. 47 complaints were recorded as of June 30, 2003 as
compared to 64 complaints received as of June 30, 2002 and 77 complaints
received as of June 30, 2001.
Complaints were monitored and follow-up made for corrections. Inspections of
facilities were randomly made at seven responsibility centers. Improvements
were discussed with supervisors.
4. Analyze and compare numerical data for tree trimming projects, herbiciding, and
ballfield renovations.
Objective achieved. Respective supervisors have recorded data.
5. Provide for safe facilities and grounds.
• Conduct safety inspections of facilities:
Weekly by supervisors (52).
Annually by safety representative and safety committee as requested.
Correct hazards on a timely basis.
Objective achieved. Supervisors were required to conduct weekly safety
inspections. Each supervisor made 52 inspections. Inspection reports were
audited randomly.
Final Status Report on Program Objectives for FY 2002-03
PARKS & RECREATION
PARKS MAINTENANCE
6. Provide for a safe working environment.
• Participate with department safety committee and discuss and evaluate
accident reports.
• Correct any hazardous conditions or practices.
Objective achieved. Representatives were sent to attend safety committee
meetings. Hazardous conditions and practices brought up at safety meetings
were followed up on.
Provide a minimum of two safety instructional sessions per crew each month
(216).
Objective partially achieved. 197 training sessions were held or attended.
Supervisors were reminded of their assignment requirements.
Final Status Report on Program Objectives for FY 2002-03
PARKS & RECREATION
RECREATION
Provide introductory instruction in all recreational facilities in at least 4 of the
following sports (basketball, baseball, volleyball, track and field, tennis, flag football,
badminton) for children and adults, one or more in each respective season (i.e. Fall —
basketball; Winter — baseball and track/field; Spring — volleyball; summer —
tennis/flag football).
Objective achieved. Due to the Summer Fun and Winter and Spring Inter -
Session programs, the Recreation Division's various districts have successfully
provided the following sports instructions:
Hilo: Basketball, baseball, softball, track and field, pickleball,
volleyball, badminton, badminton, flag football, kickball, blind
volleyball, tether ball, tennis, archery, martial arts, bb -gun,
and dodgeball.
Puna/Ka`u: Basketball, tennis, baseball, track and field, flag football,
dodgeball, badminton, softball, and volleyball.
Hamakua: Basketball, volleyball, baseball, softball, track and field,
archery, martial arts, dodgeball, tennis, pickleball, golf, and
kickball.
N/S Kohala: Basketball, baseball, volleyball, track and field, dodgeball,
softball, soccer, and kickball.
N/S Kona: Basketball, 3 -on -3 basketball, baseball, softball, volleyball,
badminton, dodgeball, pickleball, and kickball.
2. Provide at least six seasonal arts and craft activities for children and adults in all
recreational facilities (i.e. Fall — Halloween/Thanksgiving/Christmas craft activities;
Winter— Valentines/St. Patrick/Easter activities; etc.).
Objective achieved. Due to the Summer Fun and Winter and Spring Inter -
Session programs, the Recreation Division's various districts have successfully
provided a wide array of arts and crafts sessions.
Hilo: Origami, sand art, leather crafts, clothes pin art, copper craft,
fun foam creation, temari creation, sewing, decorative gift
bags, cartoon and animal sketching, scenic sketching, shrink
art, Halloween mask making, trick or treat bags, Thanksgiving
Final Status Report on Program Objectives for FY 2002-03 10
PARKS & RECREATION
RECREATION
card making, pumpkin carving, Christmas card making,
Christmas wreath, holiday candy making, holiday cookie -
making, holiday cake -baking, finger art, drama and theater
art, string art, etc.
Puna/Ka`u: Origami, candy making, baking cookies, gingerbread house
making, clothes pin art, string art, clothes pin art, shrink art,
pumpkin carving, paper plane making, key chain making,
finger crochet, turkey shoot, Christmas ornament making, etc.
Hamakua: Shrink art, paper airplane dynamics, bracelet making, paper
doll making, fun with lace, macrame, photo frame making,
craft lace key chain, leather craft, wood craft, fun with beads,
Halloween mask making, Christmas cooking, Christmas
baking, mold ceramics, etc.
N/S Kohala: Popsicle stick crafts, clothes pin craft, leather craft, glass
painting, etching, paper doll house -making, toaster oven
quickies, mold ceramics, gingerbread house -making, shrink
art, paper craft, yarn craft, etc.
N/S Kona: Construction paper craft, bead craft, etching, snack
preparation, holiday baking, hat making, beach craft,
pumpkin (papaya) carving, candle making, ceramics, string
art, guitar playing, ukulele playing, etc.
Maintain a safe facility, free of hazards for all activities, patrons and employees by
conducting daily safety inspections and remitting work orders as necessary to correct
unsafe conditions. A comprehensive safety inspection to be conducted on a quarterly
basis.
Objective achieved. Each employee conducts daily safety inspection upon
arriving at work with necessary work orders submitted to correct
unsafe/hazardous conditions. A quarterly safety inspection has been done for
each of the quarters and sent to Safety.
4. Plan, organize and implement a minimum of two district -wide events in each
respective district that is responsive to the respective community's needs and interests
(i.e. Hilo District — The Biggest Easter Egg Celebration; Hamakua District —
Hamakua Fun Day; etc.). Objective achieved.
Final Status Report on Program Objectives for FY 2002-03 11
PARKS & RECREATION
RECREATION
Hilo: (1) District -wide Jimmy Yagi basketball clinic held at Waiakea
Uka Gym; (2) Biggest Easter Egg Celebration; (3) Martial Arts
Fair; (4) Baseball clinic with Joey Estrella and UHH Vulcans;
(5) P&R Age Group Track for E. Hawaii.
Puna/Ka`u: (1) District -wide Volleyball Fun Day was conducted at Mt.
View Gym; (2) District -wide Easter Hunt for Puna; (3)District-
wide Easter Celebration for Ka`u.
Hamakua: (1) 8 and Under basketball clinic and league held at Honoka`a,
incorporating participants from Papa`aloa, Pa`auilo and
Honoka`a; (2) Papa`aloa Haunted House; (3) Ohana Fishing
Tourney
N/S Kohala: (1) District -wide Biddy Basketball league held on Saturdays;
(2) Ohana Shoreline Fishing Tourney; (3) Jack
Gifford/Kanuha Foundation Baseball Camp
N/S Kona: (1) District -wide Hoopshoot was held on a teacher's in-service
day in November. Although the attendance was poor, it was a
beginning; (2) District -wide dance at Hale Halawai in
November
5. Develop a minimum of six partnerships with other recreation providers as well as
community organizations to maximize service and activities to the public (i.e.
summer camping program in partnership with the YMCA).
Objective achieved for all districts except Kona.
Hilo: (1) Jimmy Yagi basketball clinic; (2) Vulcans basketball clinic; (3)
Vulcans baseball clinic; (4) Summer Ocean program with the UHH
Marine Science Department; (5) Pana`ewa arts and crafts programs
with the Pana`ewa Community Association funding it; (6) Keaukaha
Community Association funding bus excursions for the Summer Fun
and Winter Inter -Session; (7) Lili`uokalani Children Center
purchasing various equipment for the Keaukaba program; (8) Queen
Lili`uokalani Children Center sponsoring bus trips for various
Summer Fun sites in East Hawaii; (9) Queen Lili`uokalani Children
Center sponsoring the Summer Food Service program for Keaukaha,
Carvalho Park and Pana`ewa; (10) DOE sponsoring the Summer
Final Status Report on Program Objectives for FY 2002-03 12
PARKS & RECREATION
RECREATION
Food Service program for Carvalho Park; (11) Biggest Easter Egg
Hunt in partnership with Meadow Gold, KTA, N -Joy Travel,
Fukunaga Electric, Kandi's Drive In, Blaines and Kozmic Kones; (12)
Start Living Healthy projects at Keaukaha, Carvalho, Andrews, Hilo
Armory, and Waiakea Uka.
Puna/Ka`u: (1) Halloween Spooky Story Contest in partnership with the DOE; (2)
Pahala Adult Christmas Crafts in partnership with the Pahala
Community Association; (3) Mt. View Fall Coloring Contest in
partnership with Ben Franklin Crafts; (4) Sports Clinics in
partnership with UHH Vulcans; (5) Easter Hunt in conjunction with
RSVP, Community Policing, Big Island Candies, and ERS; (6) Start
Living Healthy with the Department of Health at Pahoa, Naalehu, Mt.
View, and Shipman.
Hamakua: (1) Papa`aloa Haunted House in partnership with Koaniani
Community Association; (2) Kala`imano Halloween Party in
partnership with Kala`imano Community Association/Hamakua
Credit Union/Filipino Club; (3) Papa`aloa Santa's Gift Shop in
partnership with Koaniani Community Association; (4) Pa`auilo's
Bike Fun in partnership with the Community Police; (5) Basketball
Clinic in Pa`auilo in partnership with UHH Basketball coach Jeff
Law; (6) Baseball Clinic at Papa`ikou in partnership with UHH
baseball coach Joey Estrella; (7) Start Living Healthy projects with
DOH at Honoka`a, Pa`auilo, Papa`aloa, and Papa`ikou.
N/S Kohala: (1) Ho`oku Street Park project is being done in partnership with the
Waikoloa Community Association; (2) Table Tennis Championships
in partnership with the Big Island Table Tennis Association; (3) Teen
Nights in partnership with the West Hawaii Family Support
Services; (4) Teen dance in partnership with the Waimea Family
YMCA; (5) Start Living Healthy projects at Kohala, Waikoloa and
Waimea; (6) Intergenerational Center projects in conjunction with
Kohala High School and the Community Association.
N/S Kona: (1) Friday Mike Nights in partnership with West Hawaii Family
Support Services; (2) Baseball Clinic in partnership with UHH
baseball coach Joey Estrella; (3) Teen dance in partnership with the
Community Police and Family Support Services; (4) Start Living
Healthy projects at Kailua Gym and Yano Hall.
Final Status Report on Program Objectives for FY 2002-03 13
PARKS & RECREATION
RECREATION
6. Provide quarterly training for the P&R staff on various issues, ADA concerns, safety
issues, self-improvement/enhancement, etc.
Objective achieved.
A series of ADA training sessions were held during the fiscal year:
10/4/02 Overview of ADA and Program Responsibilities
10/18/02 Communication Access Needs
10/25/02 Facility Design
10/31/02 Recreation Design Guidelines
11/15/02 Accessibility Tool Kit
2/14/03 ADA Workshop with Allen Atkinson (Maui) and Verizon (TTY)
4/4/03 In -Service Arts and Crafts Workshop by Hamakua district
5/30/03 ADA Awareness training by Alisa Mitchner (ADA Specialist)
7. Construct an office and develop a recreational program at Kahuku Park (Oceanview-
Ka`u) by the 4`h quarter.
Project has been temporarily canned due to community's objection to enclosing
the facility.
8. Develop an ADA project in partnership with the Mayor's Committee on People with
Disabilities.
With the hiring of the new ADA Specialist in April, we have been concentrating
heavily on a series of awareness and sensitivity training sessions for the
department. The new position will pursue this objective next fiscal year.
Final Status Report on Program Objectives for FY 2002-03 14
PARKS & RECREATION
SUMMER AND INTER -SESSION PROGRAM
1. Conduct a minimum of 18 Summer Fun programs island -wide.
Objective achieved.
We successfully conducted 18 Summer Fun programs island -wide. In addition,
we had 8 enrichment type programs (Richardson's Ocean Program, Ocean
Enrichment in conjunction with the UHH Marine Science Department, Na`alehu
Ocean Program, Pu`ueo Teen Scene, Hilo Armory Discovery House, Waiakea
Recreation's Enrichment Program, Summer Tennis and Hale Halawai Teen
Program.)
Hilo: (1) Andrews Gym; (2) Waiakea Uka Gym; (3) Carvalho Park;
(4) Pana`ewa Park; (5) Keaukaha Park
Puna: (6) Pahoa/Hawaiian Beaches; (7) Kea`au; (8) Mt. View; (9)
Pahala. (Proposed program at HOVE was cancelled due to
inability to secure qualified workers for the area).
Hamakua: (10) Papa`ikou/Pepe`ekeo/Honomu; (11) Papa`aloa; (12)
Pa`auilo; (13) Honoka`a
N/S Kohala: (14) Kohala; (15) Waimea; (16) Waikoloa
N/S Kona: (17) Yano Hall; (18) Kailua Park
2. Combine various sites and increase program to all day:
a) Honomu, Kala`imano and Papa`ikou to be held at Papa`ikou from 8 a.m. to 4 p.m.
at a nominal fee of $50 per child.
b) Hawaiian Beaches and Pahoa to be held at Pahoa from 8 a.m. to 4 p.m. at a
nominal fee of $50 per child.
c) Mt. View and Cooper Center (Volcano) from 8 a.m. to 4 p.m. at a nominal fee of
$50 per child.
Objective achieved.
3. Develop a Summer Fun program at Oceanview Estates in Ka`u.
Unfortunately, we weren't able to accomplish this objective due to insufficient
summer hires for the district.
Final Status Report on Program Objectives for FY 2002-03 15
MAX
SUMMER AND INTER -SESSION PROGRAM
4. Increase to all -day programs at Waikoloa, Waimea, Kohala, Pana`ewa Park, and
Keaukaha.
Objective achieved. In fact, we accomplished the following:
HILO DISTRICT: All Summer Fun sites hours were from 8 a.m. to 3 p.m.
HAMAKUA DISTRICT: All sites hours were from 8 a.m. to 12 noon except for
Papa`ikou, which ran from 8 a.m. to 2 p.m.
N/S KOHALA DISTRICT: All sites ran from 8 a.m. to 2 p.m.
N/S KONA DISTRICT: All sites ran from 8 a.m. to 2 p.m.
PUNA/KA`U DISTRICTS: Pahoa and Na`alehu Ocean Program ran from 8
a.m. to 3 p.m.; Shipman and Mt. View ran from 8 a.m. to 2 p.m. and Pahala
ran from 8 a.m. to 12 noon.
Hours were extended for majority of the Summer Fun sites this year, much to
the delight of the parents.
5. Form partnerships with Pana`ewa and Keaukaha Community Associations in which
they provide scholarships for their youngsters. I.e., $50 for an all -day program,
community association subsidizes $25 for each community members' children.
Objective achieved.
6. Work in partnership with Queen Lili`uokalani Children Care to sponsor free lunch
programs for the following sites: Keaukaha, Pana`ewa, Papa`ikou, Pa`auilo,
Pa`apaloa, Honoka`a, Na`alehu, Pahala, Pahoa, and Mt. View.
Due to cutbacks at QLCC, they were only able to sponsor lunch programs at
Keaukaha, Pana`ewa and Carvalho Park.
7. Work in partnership with the DOE or HCEOC to sponsor free lunch program for the
following sites: Yano Hall, Hale Halawai, Kekuaokalani Gym, Kohala, Waimea,
Carvalho Park, Pu`ueo and Hilo Armory.
Objective achieved. The DOE/HCEOC sponsored lunch programs at Hale
Halawai, Yano Hall, Kailua Park, Waimea, Kohala, Honoka`a, Papa`ikou, Hilo
Armory, Waiakea Uka, Andrews Gym, Shipman Gym, Mt. View Gym, Pahoa,
and Pahala.
Final Status Report on Program Objectives for FY 2002-03 16
PARKS & RECREATION
SUMMER AND INTER -SESSION PROGRAM
8. Supplement the regular Summer Fun program with various enrichment -type programs
for those willing to pay the higher fee:
Develop and implement a special all -day educational/recreational program at
Richardson Ocean Park, focusing on water. This will run for six weeks, from 8
a.m. to 3 p.m., targeting children in grades 2 — 5, at a cost of $150 per child.
Objective achieved. In addition, Hilo District Supervisor George Ikeda was
able to secure a $25,000 grant through the UHH Marine Science Department
to fund two other Ocean programs. One in Hilo, held at the UHH Marine
Science Lab and the other in Na`alehu, held at Punalu`u Pavilion. These two
additional programs afforded youngsters interested in Marine Science to
further their educational background infused with ocean recreation.
Develop and implement a teen -scene program at Pu`ueo Community Center,
teaching life's skills with emphasis on leadership training. This will run for six
weeks from 8 a.m. to 2 p.m., targeting teens 12 — 17 years old, at a cost of $100
per teen.
Objective achieved.
Develop & implement a leadership camp at various districts in partnership with
the DARE program. This will impact the various districts' children in grades 4 —
6.
Put on hold for next year.
Conduct an all -day enrichment program at Waiakea Recreation Center. This will
run for six weeks and target children in grades 3 — 6, at a cost of $25 per class.
Objective achieved.
• Conduct an all -day Summer Fun Academy at Kapi`olani School to run for six
weeks and target children in grades 1 — 4, at a cost of $150 per child.
Objective achieved. Program held at Hilo Armory.
• Conduct a six-week Summer Tennis program for children in grades 1-6.
Objective achieved.
Final Status Report on Program Objectives for FY 2002-03 17
PARKS & RECREATION
SUMMER AND INTER -SESSION PROGRAM
• Conduct a Teen Program at Hale Halawai in partnership with the Kona Family
Support Services.
Objective achieved without the partnership of Kona Family Support
Services.
• Develop a water sports program (sailing/swimming/canoeing) in partnership with
the YMCA.
The YMCA declined our offer. We will work with the UHH to pursue this
next fiscal year.
9. Develop at least two inter -session activities for communities with schools on year
round schedule.
Equestrian Fun (Horseback riding)
"Zoo Who, Where are you night creatures?" A fun and educational session at the
Zoo. Zoo. Objective achieved.
We did develop two inter -session programs: (1) Fall Inter -Session (1 week) at
Waiakea Uka Gym, Andrews Gym, Pana`ewa Park, Keaukaha Park, Hilo
Armory and Carvalho Park. (2) Winter Inter -Session (3 weeks) at Waiakea
Uka Gym, Andrews Gym, Pana`ewa Park, Keaukaha Park, Wainaku Gym and
Carvalho Park. (3) Spring Inter -Session (3 weeks) at Waiakea Uka Gym,
Andrews Gym, Keaukaha Park, Carvalho Park and Hilo Armory.
We did not incorporate Equestrian Fun this fiscal year because we couldn't
secure a qualified instructor with proper insurance certificates. However, we
did do two sessions of the Zoo Overnighter during the Spring Inter -Session,
much to the delight of the youngsters. There were sixteen youngsters enrolled in
each of the sessions and both proved to be a success.
10. Integrate children with disabilities into the summer and inter -session programs
wherever possible, through the assistance of the Therapeutic Specialist.
Objective achieved. With the addition of the Therapeutic Specialist, we have
integrated children with disabilities into our summer programs. There seem to
be a lot of re-educating of the parents of children with disability needed. Parents
just aren't indicating to our staff that their children have a disability.
Final Status Report on Program Objectives for FY 2002-03 18
PARKS & RECREATION
HO'OLULU PARK COMPLEX
1. Provide clean, safe and well-maintained facilities:
a. Close each facility once per year for general clean up and minor repairs.
Objective achieved. Civic was completed in November 2002; Wong Stadium
and Walter Victor in December 2002; Aunty Sally's Luau Hale was done in
February 2003 and E. K. Multi -Purpose Stadium in April 2003.
b. Pressure wash each facility once every quarter.
Objective achieved:
Civic — August, November 2002; March, June 2003 (100%)
Wong Stadium — July, December 2002; March, June 2003 (100%)
Walter Victor Stadium - August, December2002; March, June 2003 (100%)
E. K. Multi -Purpose Stadium — September, December 2002; March,
May 2003 (100%)
Aunty Sally's Luau Hale — August, November 2002; March, June 2003
(100%)
c. Check on safety hazards daily.
Objective achieved. Ongoing. Both day and night shift supervisors are
required to fill out Daily Facilities Checklist forms which lists all repairs and
safety hazards that need to be taken care of. Repair worker checks list and
completes all necessary repairs.
d. Clean and sanitize facilities before and after events.
Objective achieved. Facilities are cleaned 100% of the time. During the
fiscal year we had 2,562 activities. Each was cleaned and sanitized before
and after each activity.
e. Work with Safety Committee to have courtesy safety inspection annually.
Objective not achieved. Scheduled courtesy inspection with Charmaine
Kamaka and Dan Santos for January 2003. Because of OSHA violations at
other departments and divisions they did not have the time to do inspections
at our complex. We did have our repairman check all facilities for any safety
hazards. We also have a daily checklist that supervisors fill out to check on
safety hazards.
Final Status Report on Program Objectives for FY 2002-03 19
IyOAI N 1VZA MOWAMA AMA
HO'OLULU PARK COMPLEX
2. Provide a well -manicured playing surface at all ballfields (Wong Stadium and Walter
Victor Baseball Complex):
a. Mow lawn weekly, weather permitting.
Objective achieved. 52 weeks, no rain -outs (100%)
b. Close each ballfield at least one week annually for field renovations.
Objective achieved — 100%.
Little League Field - October 2002
Pony Field - October 2002
Colt Field - October 2002
Wong Stadium - December 2002
c. Aerate ballfields semi-annually.
Objective achieved.
Little League Field: December 2002, May 2003 (100%)
Pony Field: December 2002, May 2003 (100%)
Colt Field: December 2002, May 2003 (100%)
Wong Stadium: December 2002, May 2003 (100%)
d. Fertilize ballfields quarterly.
Objective achieved. Fertilized July and December2002, March and June
2003(100%)
3. Provide training for staff:
a. Conduct safety talks on different topics every quarter.
Objective achieved: 100%
July 2002 - Eye Protection
November 2002 - Hearing Protection
February 2003 — Head Protection
April 2003 — Safety & Health Program
We held monthly staff meetings and discussed safety with all
employees.
Final Status Report on Program Objectives for FY 2002-03 20
PARKS & RECREATION
HO'OLULU PARK COMPLEX
b. Retrain employees on equipment use semi-annually.
Objective achieved - 100%. Supervisors retrained employees in October
2002 and March 2003.
c. Have supervisors conduct equipment maintenance training and have equipment
maintained weekly.
Objective achieved - 100%. Supervisors had training done in July 2002 and
January 2003. Equipment was maintained for 52 weeks during the fiscal
year. Employees rotated equipment maintenance.
d. Provide refresher course on Material Safety Data Sheet annually.
Objective achieved - 100%. Had refresher course with employees in
September 2002.
4. Enforce rules and educate sponsors:
a. Comply with Federal ADA, State OSHA, County, Department and Complex rules
and regulations.
Objective achieved. Rules were discussed with sponsors and distributed with
all applications. Supervisors were trained to enforce all rules.
b. Revise rules annually.
Objective achieved. Rules were reviewed in July 2002 and revised as needed.
c. Distribute rules with all applications.
Objective achieved. Rules were distributed with all applications (372).
Final Status Report on Program Objectives for FY 2002-03 21
PARKS & RECREATION
HO'OLULU PARK COMPLEX
5. Work with Hilo Jaycees, Lehua Jaycees, Intake Service, schools and community
groups for improvements to the Ho`olulu Complex:
a. Complete one major improvement project.
Objective achieved. Big Island Auto Club painted Drag Strip tower and
restrooms. Hilo Little League painted all dugouts at Walter Victor Stadium
and they also installed an 8' fence in front of the Little League dugouts for
safety. Waiakea Lions installed fence at Wong Stadium to address
complaints from high schools during football games.
b. Do beautification/landscaping project for each facility annually.
Objective achieved. Each of our facilities had beautification/landscaping
done during the fiscal year and is ongoing. We had restrooms repainted at
Walter Victor and the Drag Strip. Plants and palms planted at all facilities.
Restrooms were painted at the Edith Kanaka`ole Multi -Purpose Stadium
before the Merrie Monarch Festival. Our staff did all the painting. Hedges
were trimmed regularly and areas cleared of any unwanted shrubbery.
Final Status Report on Program Objectives for FY 2002-03 22
PARKS & RECREATION
AQUATICS
1. Orchestrate services at our nine (9) pool facilities, providing safe recreational
swimming to approximately 900,000 patrons. Offer Learn to Swim programs as well
as special programs such as water aerobics to approximately 2,500 patrons.
Objective not achieved. Services at our nine (9) pools were provided to 687,558
patrons, or 76% of our objective of 900,000 patrons. The Learn to Swim
program was conducted in July 2002 at various facilities. A count of patrons
served is not available.
2. Maintain water safety services at our ten (10) beach parks with the implementation of
advanced support equipment such as additional rescue boards.
Objective achieved for water safety services at our ten (10) beach parks. Two
additional rescue boards were purchased for this fiscal year.
3. Develop an Island Water Safety video to highlight the diversity of our beaches and
the hazards to be aware of at each. This video can be a co-sponsorship with an
outside agency.
Objective has not been achieved.
4. Develop and distribute a brochure of County of Hawaii beach parks and pools that
offer lifeguard services.
Objective achieved. The Aquatics Program guide was produced on a quarterly
timetable.
5. Initiate two (2) water safety instructor classes through ARC Instructor trainers for
both East and West Hawaii to increase pool of candidates for Learn to Swim
programs.
Objective has not been achieved. Aquatics relies on the ARC to provide this
training and it has not been offered this fiscal year.
6. Conduct one (1) American Red Cross Lifeguard Training, two (2) CPR for the
Professional Rescuer and two (2) workplace training/standard first aid classes at each
of our nine (9) pools.
Objective achieved. Training was conducted at various facilities throughout the
year.
Final Status Report on Program Objectives for FY 2002-03 23
PARKS & RECREATION
AQUATICS
7. Provide a minimum of four (4) United States Lifeguard Association (USLA) open
water rescue training sessions to all water safety officers on staff at the following rate:
• Two (2) per year in West Hawaii one (1) in April and on (1) in October.
• Two (2) per year in East Hawaii one (1) in April and one (1) in October.
• All new water safety officer I's prior to going on the job.
Objective achieved.
8. Co-sponsor with Hawaiian Lifeguard Association -Hawaii (HILAR) and Big Island
Lifeguard Association (BILA) Junior Lifeguard program at five (5) locations -Hilo,
Pahoa Pool, Hapuna Beach, Kailua-Kona and Konawaena Pool.
Objective achieved.
9. Sponsor and host Jr. Lifeguard Championships for the Island of Hawaii at Hapuna
Beach State Park in late July promoting ocean safety awareness and self improvement
through competition.
Objective achieved.
10. Plan, promote and coordinate five (5) novice swim meets serving approximately 250
participants during January 2002 to May 2003.
Objective achieved. Novice was held in January to March 2002 as well as a new
season which spanned August to November 2002 to take advantage of warmer
water. Future Novice programs will be held August to November.
11. Plan, promote, sponsor and coordinate special events such as the Annual Richardson
Roughwater Swim and Waiuli Body Board Contest. Continue to co-sponsor Hapuna
Roughwater Swim in July as well as plan and promote one additional multi -sport
event such as run -swim, or run, paddle swim competition.
Objective achieved for Richardson Roughwater Swim and Hapuna Roughwater
Swim. The Waiuli Body Board Contest was not held due to time restraints of
Aquatic headquarters staff. An additional event, the Hapuna Lifeguard
Challenge was held in July 2002.
Final Status Report on Program Objectives for FY 2002-03 24
PARKS & RECREATION
CULTURE & COMMUNITY ARTS
Provide 60 workshops and classroom instructions in various disciplines, music,
dance, drama, arts, crafts, and natural sciences at established sites Countywide.
Objective achieved. Conducted a total of 67 workshops or classroom
instructions, or 112% of projected objective as of 06/30/03.
2. Develop and conduct at least one Cultural/Community event per quarter to preserve
ethnic traditions and heritage, encourage craftsmanship and cottage industry.
Objective achieved. Developed and conducted the 4th of July Festival, Ukulele
Workshop, Children's Hula Ho`ike and Christmas Wreath Display, 10th Annual
Waimea Cherry Blossom Heritage Festival, First Ukulele Recital, and Honoka`a
Barrio Fiesta.
3. Market programs by securing community involvement and financial support through
four partnerships/sponsorships.
Objective achieved. Programs and events were marketed and supported
financially through partnerships and collaboration with the following
organizations and agencies:
Hawaii Naniloa Resort Department of Research & Development
Lehua Jaycees Hawaii Tourism Authority
K -Big Radio Creative Arts
Hawaii Printing Inc. Hawaii Ballroom Dance Association
Instant Sign Centers
Ha`aheo School (Hawaiian Resource Department)
Waimea Arts Council
Parker Ranch
Parker Ranch Historic Homes
Big Island Toyota
Kahilu Theater
4. Advertise and promote the Cultural & Community Arts programs and activities
through our quarterly "Arts Visions" newsletter and media such as radio, television,
periodicals and newspapers.
Objective achieved. Advertised and promoted events and programs through our
Quarterly Program Guide, the Hawaii Tribune Herald, West Hawaii Today,
KBIG, KWXX, KIPA, KHLO, KWYI, the Hilo Times, Honolulu Advertiser,
Honolulu Star Bulletin, Waimea Community Association, Current Events,
Waimea Gazette and Airline in-flight magazines.
Final Status Report on Program Objectives for FY 2002-03 25
PARKS & RECREATION
ELDERLY ACTIVITIES
EAD Administration
1. Coordinate a service delivery system that addresses the needs and interests of older
adults by providing comprehensive and coordinated services, represented by the
division's six major programs, for over 7,000 seniors.
Objective achieved. Provided services for 11,696 seniors, or 167% of the
established objective of 7,000 seniors.
2. Maintain the EAD Advisory Council made up of representatives from the 24 senior
citizen clubs, 15 nutrition sites and the RSVP Advisory Council by conducting at
least one general meeting in January and six district meetings in July of each fiscal
year servicing 40 presidents/chairpersons islandwide.
Objective achieved. Arranged seven Advisory Council district meetings or
100% of the objective of seven annually.
3. Maintain an EAD Safety Committee with at least one representative of each program
meeting quarterly to enforce safety procedures, improve unsafe conditions affecting
staff and seniors and give feedback to the department safety committee, as needed,
and conduct a safety on-site evaluation semi-annually (January and July) of 32 senior
center facilities and conduct safety evaluations/training for 50 EAD staff by June 30,
2003.
Objective achieved. Arranged five safety meetings or 125% of the established
objective of four annually. Conducted two semi-annual safety facilities
inspection of 32 senior center facilities and conducted 63 staff safety
evaluations/training or 100% and 126% of the established objective of two semi-
annual inspections of 32 facilities and 50 staff evaluations/training respectively.
4. Produce at least one "Video Highlights" of the division's activities annually.
Objective achieved. Produced one "Video Highlights" (Kupuna Hula Festival)
of the division's activities or 100% of the objective of one.
5. Maintain the division's Kupuna News magazine by providing information on all EAD
program activities and printing at least 2,500 copies for distribution to over 200
organizations quarterly.
Objective achieved. Printed and distributed four issues of the Kupuna News
magazine, or 100% of the objective of four issues.
Final Status Report on Program Objectives for FY 2002-03 26
PARKS & RECREATION
ELDERLY ACTIVITIES
EAD Recreation
1. Provide and promote active and passive recreational, cultural and leisure
opportunities to 2,500 unduplicated individuals 55 years and older at 24 senior
centers islandwide by June 30, 2003.
Objective achieved. Served 2,624 or 105% of the established objective of 2,500
seniors at 25 senior centers, or 104% of the established objective of 24 senior
centers.
2. Serve 1,025 older adults in recreational, educational, health-related and cultural
classes at 24 senior centers by June 30, 2003.
Objective achieved. Serviced 1,670 older adults or 163% of the established
objective of 1,025 older adults in recreational, educational, health related and
cultural classes at 25 senior centers, or 104% of the established objective of 24
senior centers.
3. Provide at least eight districtwide activities for a total of 1,475 older adults in
Puna/Ka`u, North and South Hilo, North and South Kona, North and South Kohala,
and Hamakua by June 30, 2003.
Objective achieved. Provided nineteen districtwide activities or 238% of goal of
eight activities for a total of 1,910 older adults or 129% of the goal of 1,475 older
adults. Major events were the East Hawaii Christmas Party, the Senior State
Karaoke Review, Line Dance Roundup and Workshop, and the Kailua Senior
Club's 38`h Anniversary Celebration.
Final Status Report on Program Objectives for FY 2002-03 27
PARKS & RECREATION
ELDERLY ACTIVITIES
EAD Special Program
Provide at least six countywide/state/national/international events for 1,135 older
adults by June 30, 2003.
Objective achieved. Provided at least seven or 117% of the established objective
of six events and served 1,823 or 161% of the established objective of 1,135 older
adults.
2. Serve a total of 715 older adults in at least three countywide special events by June
30, 2003.
Objective achieved. Provided five or 167% of the established objective of three
events and served 1,267 or 177% of the established objective of 715 older adults.
3. Provide one cultural event for 180 older individuals on a county/state/international
level that will attract a total of 1,000 attendees by September 30, 2003.
Objective achieved. Provided one or 100% of the established objective of one
cultural event and served 296 or 164% of the established objective of 180 older
adults. Attracted 1,200 or 120% of the established objective of 1,000 attendees.
Final Status Report on Program Objectives for FY 2002-03 28
PARKS & RECREATION
PANA'EWA RECREATIONAL COMPLEX
1. Improve housing conditions for primates that require larger living spaces than their
current housing by June 30, 2003.
Objective not achieved until fiscal year 2003-04. Friends of the Zoo purchased a
Primadome. This structure arrived in February 2003. Site clearing began on
2/13/03. Volunteers painted panels with a rustproof coating. Construction is
scheduled to begin October 2003.
2. Work towards focusing on the rainforest theme by concentrating on acquiring
appropriate new animals. This will eventually convert the animal inventory into
rainforest animals.
Ongoing achievement. Giant Anteaters arrived in April 2003. Three Prehensile -
tailed Porcupines, 8 dart frogs, 3 tomato frogs, 2 leopard geckos, 6 Amazon
parrots, 2 tegu lizards and a yellow -spotted Amazon turtle were also added to
our collection.
3. Install conservation educational signage by June 30, 2003.
Objective not achieved. A grant has been written to the Institute of Museum
and Library Services for 10 new educational signs.
4. Acquire 5 new animals by donation, trade or purchase.
Objective achieved. A two toed Sloth was donated and other animals were
purchased. A total of 27 new animals were acquired through donation or
purchase.
5. Continue to work with community groups to help facilitate 8 projects for
improvements at the zoo and equestrian center.
Objective achieved. 15 projects have been completed.
6. Continue working towards creating a botanical garden that will house the largest
collection of clumping bamboo in the Hawaii by June 30, 2003.
Ongoing achievement. We currently have 51 species. Quail Botanical Garden is
currently the largest with 80 species.
Final Status Report on Program Objectives for FY 2002-03 29
PARKS & RECREATION
PANA'EWA RECREATIONAL COMPLEX
7. Plan and implement additional night activities at the zoo by June 30, 2003.
Objective achieved. In cooperation with Recreation, two overnight camps were
held during spring vacation.
8. Increase utilization of the equestrian center by 25%.
Objective achieved. 10 events were held at the equestrian center compared to 8
events during fiscal year 2001-02.
9. Successfully breed two species of endangered animals.
Objective 50% achieved. 5 Hawaiian Gallinule chicks hatched. Hawaiian
Hawks nested but failed to raise any young.
10. Increase educational program (field trips, in -school programs, etc) by 50%.
Objective not achieved. Our annual docent -training program allowed new
guides to conduct 62 field trips for 3,533 students. 10 off-site programs were
presented to 1,193 people. 5 of these were night presentations. Over 12,000
visitors enjoyed the Saturday Petting Zoo.
Final Status Report on Program Objectives for FY 2002-03 30
17
PLANNING
PLANNING
PLANNING
1) Long -Range Planning
a) Initiate the groundwork to begin the community development planning process by
March 2004.
Objective Not Achieved. The initial groundwork for the community
development planning has been deferred until the revised General Plan has a
more definitive timetable for adoption by the Council.
b) Initiate a comprehensive open space planning strategy by March 2004.
Objective Not Achieved. Grant funding for this plan has not materialized.
c) Implement an improved CIP process that is integrated with the General Plan or
community development process by December 2003.
Objective Partially Achieved. A database tied to the GIS has been started for
projects proposed for FY 03-04 and continued for FY 04-05. This database
and mapping would facilitate the analysis of proposed projects in terms of
various evaluation criteria and also better monitor the status of appropriated
projects. Although further efforts are planned to research the use of
indicators and levels of service standards as a means to integrate the CIP
with the General Plan, a major amendment to the General Plan will be
required to implement.
d) Develop a proposed transportation corridor management system and participate in
piloting alternative paratransit systems in coordination with other agencies by
June 2004.
Objective Partially Achieved. Alternative corridor preservation strategies
have been developed, but additional research required before drafting a
proposal for Council review. Paratransit studies are ongoing.
2) Regulatory System
a) Reevaluate the County's street standards together with Public Works by
September 2003.
Objective Not Achieved. Although Planning and DPW both recognize the
need to reevaluate the street standards, a focused effort has not yet started.
b) Submit to the County Council a package of proposed revisions to the pending
subdivision code revision bill by December 2003.
Objective Partially Achieved. Although ideas have been gathered, a focused
effort will start with draft findings targeted by September 2004.
Six Month Progress Report on Program Objectives for FY 2003-04
PLANNING
PLANNING
3) Public Participation/Information
a) Develop a system to provide updated information to the public over the Internet
by September 2003.
Objective Achieved. We continue to add documents and forms to the
County's website and GIS data to the State CZM's website. Besides the
codes, rules, and permit applications forms, recent additions include meeting
agendas and minutes, permitted use table, and tax maps. GIS data include
tax parcel and zoning layers.
4) Organizational Capacity
a) Develop an improved permit tracking system that would provide more efficient
workflow, permit status tracking, internet permit applications, and links to the
GIS system by June 2004.
Objective Partially Achieved. We have arranged for several demonstrations
by vendors. On target to select a vendor by the end of February, to have a
system nearly designed by June, and to have the system tested and live by the
end of the calendar year.
b) Add to the GIS capacity in terms of data development (street layer, aerial
photography), software (spatial modeling, 3D visualization), and training (all key
planning staff) by June 2004.
Objective Achieved. We have worked jointly with Data Systems and other
agencies (e.g., DPW) to develop street centerline data, obtain more aerial
photography (satellite) photos, design geodatabases (e.g., public access
inventory), and arrange for training in spatial analyst.
Six Month Progress Report on Program Objectives for FY 2003-04
PLANNING
COASTAL ZONE MANAGEMENT
1. Process all SMA Permit applications in the required time limit as specified by law
and the County's Rules and Regulations.
Objective Achieved. All SMA Major and Minor permits were processed within
the required time limits.
2. Process all SMA Assessments within the specified 21 -day requirement.
Objective Achieved. All SMA Assessment applications were processed within
the required time limits.
3. Conduct site investigation of alleged violations within two weeks of receipt of
complaints.
Objective Achieved. Investigations of alleged SMA and Shoreline Setback
violations were processed in a timely manner.
4. Monitor all CZM-related legislative bills during the State Legislative session and
provide testimonies as needed (January to May 2003).
Objective Achieved. We are currently monitoring all CZM-related bills and
providing testimony as necessary.
5. Attend all Marine and Coastal Zone Advocacy Council (MACZAC) meetings, which
are normally held every other month.
Objective Achieved. We have attended and participated in all MACZAC
meetings.
6. Attend State Office of Planning's CZM subcommittee meetings.
Objective Achieved. We have actively participated in the following
subcommittees: Coastal Erosion, Ocean Resource Management Plan, and
Water Quality.
7. As a public participation measure, provide a written report to the State Office of
Planning CZM Program of all SMA Permit applications and their status.
Objective Achieved. We have provided written and oral reports to the Office of
Planning and the subcommittees.
8. Continue to advertise Planning Commission agenda and hearing notices for all SMA
Permit applications as required by law.
Objective Achieved. All SMA Major Permit applications before the Planning
Commission were properly noticed as required by law.
Six Month Progress Report on Program Objectives for FY 2003-04
PLANNING
COASTAL ZONE MANAGEMENT
9. Provide the Office of Planning with semi-annual reports within seven days after
December 31, 2002 and June 30, 2003.
Objective Achieved. All semi-annual reports have been and will be submitted by
the deadline.
10. Continue to review Planning Commission and Planning Department Rules for
compliance with enacted State laws and draft amendments to the rules for adoption.
Objective Achieved. Proposed rule amendments have been drafted and are still
under staff review.
Six Month Progress Report on Program Objectives for FY 2003-04
PLANNING
PLANNING
Initiate the groundwork to begin the community development planning process by
August 1, 2002.
Objectives Not Achieved. The initial groundwork for the community
development planning has been deferred until the revised General Plan has a
more definitive timetable for adoption by the Council.
2. Propose a CIP process that is integrated with the General Plan or community
development process by December 1, 2002.
Objectives Partially Achieved. A database tied to the GIS has been started for
projects proposed for FY 03-04. This database and mapping would facilitate the
analysis of proposed projects in terms of various evaluation criteria and also
better monitor the status of appropriated projects. Further efforts are planned
to research the use of indicators and levels of service standards as a means to
integrate the CIP with the General Plan.
3. Submit to the County Council a package of proposed revisions to the pending
subdivision code revision bill by August 1, 2002.
Objectives Partially Achieved. Although revision ideas have been gathered, the
department needs to devote a concentrated effort to shape these ideas into
definitive proposals in coordination with affected agencies and interest groups.
We plan to focus attention in the coming months and expect preliminary
findings by the end of the fiscal year.
4. Respond to complaints within 15 days of receipt of the filing date 95% of the time.
Objectives Achieved. The zoning inspector has been able to keep up with the
increasing volume of complaints.
5. Acknowledge permit applications within 15 days of the submittal date 95% of the
time.
Objectives Achieved. Without an improved permit tracking system, this
objective is impossible to document. Based on general observations, staff has
responded to applications within 15 days.
Final Status Report on Program Objectives for FY 2002-03
PLANNING
PLANNING
6. Improve the information made available over the Internet by December 1, 2002.
Objectives Achieved. The GIS and tax mapping staff has worked with the
Deputy Managing Director and Data Systems to post various maps on the
County's website, of particular significance was the scanned tax parcel maps.
The department has posted updated zoning and subdivision codes and meeting
agendas.
7. Evaluate the possibilities for a GIS -based tax mapping system with findings and
recommendations by December 1, 2002.
Objectives Partially Achieved. Discussions have been initiated with Data
Systems. We are now realizing the complexity of this task. A clearer strategy
should be formulated by the end of the fiscal year.
8. Train staff in the use of GIS by December 1, 2002.
Objectives Achieved. Nearly all planners and zoning clerks have been trained to
use the simpler GIS read-only program (ArcExplorer). A few of the more
technically oriented staff have also been trained in the more powerful ArcGIS
program.
9. Identify staff strengths and weaknesses in various planning skills and knowledge and
develop a staff development plan by June 30, 2003.
Objectives Not Achieved. A committee representing a cross-section of the staff
will assist in the development of a minimum skills checklist for the various
classes of work in the department. A draft should be available by the targeted
date of the end of this fiscal year.
Final Status Report on Program Objectives for FY 2002-03
PLANNING
COASTAL ZONE MANAGEMENT
1. Process all SMA Permit applications in the required time limit as specified by law
and the County's Rules and Regulations.
Objectives Achieved. All SMA Major and Minor permits were processed within
the required time limits.
2. Process all SMA Assessments within the specified 21 -day requirement.
Objectives Achieved. All SMA Assessment applications were processed within
the required time limits.
3. Conduct site investigation of alleged violations within two weeks of receipt of
complaints.
Objectives Achieved. Investigations of alleged SMA and Shoreline Setback
violations were processed in a timely manner.
4. Monitor all CZM-related legislative bills during the State Legislative session and
provide testimonies as needed (January to May 2003).
Objectives Achieved. We are currently monitoring all CZM-related bills and
providing testimony as necessary.
5. Attend all Marine and Coastal Zone Management Advisory Group (MACZMAG)
meetings, which are normally held every other month.
Objectives Achieved. We have attended and participated in all MACZMAG
meetings.
6. Attend MACZMAG subcommittee meetings.
Objectives Achieved. We have actively participated in the following
subcommittees: Coastal Erosion, Ocean Resource Management Plan, and
Water Quality.
As a public participation measure, provide a written report to the members of the
MACZMAG of all SMA Permit applications and their status for discussion at the
MACZMAG meetings.
Objectives Achieved. We have provided written and oral reports to the
MACZMAG and the subcommittees.
Final Status Report on Program Objectives for FY 2002-03
PLANNING
COASTAL ZONE MANAGEMENT
8. Continue to advertise Planning Commission agenda and hearing notices for all SMA
Permit applications as required by law.
Objectives Achieved. All SMA Major Permit applications before the Planning
Commission were properly noticed as required by law.
9. Provide the Office of Planning with semi-annual reports within seven days after
December 31, 2002 and June 30, 2003.
Objectives Achieved. All semi-annual reports have been and will be submitted
by the deadline.
10. Continue to review Planning Commission and Planning Department Rules for
compliance with enacted State laws and draft amendments to the rules for adoption.
Objectives Achieved. Proposed rule amendments have been drafted and are still
under staff review.
Final Status Report on Program Objectives for FY 2002-03
16
POLICE
POLICE
ADMINISTRATIVE BUREAU - Administrative Services
1. Conduct 91 Public Safety/Health Talks through various Community Relations
programs.
Conducted 33 talks or approximately 37% of this objective.
2. Conduct 36 station tours for 927 students and community members.
Conducted a total of 17 station tours for 400 students meeting maintaining
approximately 48% of goal.
3. Expand Crime Stoppers Program to receive 200 calls through new programs.
Received a total of 100 calls, seven (7) of which were through the Student Crime
Stoppers Program, maintaining this objective.
4. Conduct drug screening of all sworn personnel and initiate pre-employment testing of
civilian personnel.
With the exception of sworn personnel on extended leaves of absence, a total of
194 sworn personnel or 51% were tested.
No approval from HGEA to initiate pre-employment drug testing of applicants
for civilian positions.
5. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and
civilian positions within a six month period.
Sworn staffing at 95%, with the start of the 63rd Police Recruit Class on
October 16, 2003, a result of twenty (20) Police Officer I positions being filled.
New recruitment for remaining vacancies initiated in November 2003.
Civilian staffing at 94%, actively recruiting and screening applicants for vacant
civilian positions.
6. Improve competence and professionalism of sworn and civilian personnel through
advance equipment purchases and provide 5,566 hours of on-going training.
During the first half of Fiscal Year 2002-2003, department personnel received a
total of 3,150 hours of training meeting 57% of the goal.
Six Month Progress Report on Program Objectives for FY 2003-04
POLICE
ADMINISTRATIVE BUREAU - Administrative Services
Increase the level of proficiency in the Word Processing Center with a turnaround
time of less than 10 days for processing reports.
The turnaround time for Police Reports by the Word Processing Center is 8.4
days at the end of December 2003.
Reduction in the number of D.A.R.E. core classes (5th Grade) from FY 2002, to
approximately 4,500 students.
During the first semester of school year 2003-2004, the D.A.R.E. Program has
involved approximately 550 students from nine (9) schools.
9. Make at least 3 major improvements to Public Safety Facilities.
During first half of Fiscal Year 2003-2004, completed the repainting of the
mezzanine area of the Public Safety Building and the Hilo Police Station
Cellblock was completed and opened.
Six Month Progress Report on Program Objectives for FY 2003-04
POLICE
ADMINISTRATIVE BUREAU - Technical Services
1. Issue at least 90 road closure permits.
Issued 47 road closure permits or 52% of goal attained.
2. Issues at least 30 impound letters to vehicle owners.
Issued 23 impound letters or 77% of goal attained.
3. Issue at least 600 traffic violation letters to vehicle owners.
227 traffic violation letters were sent, achieving 43% of goal.
4. Administer at least 9,735 written driver's tests.
Administered 6,099 written driver's tests, approximately 63% of this objective.
5. Administer at least 3,481 driver road tests.
Administered 2,657 driver's road tests, approximately 76% of this objective.
6. Administer at lest 1,596 CDL written tests.
Administered 521 CDL written driver's tests, approximately 33% of this
objective.
7. Conduct at least 300 inspection station checks.
Conducted 337 inspections or 112% of goal attained.
8. Process at least 90,420 police reports.
Processed 81,322 police reports or 90% of goal attained.
Six Month Progress Report on Program Objectives for FY 2003-04
POLICE
ADMINISTRATIVE BUREAU - Technical Services
9. Issue at least 3,000 firearms permits.
Issued 2,383 firearms permits and registrations or 79% of the goal attained.
10. Install at least 100 mobile radio systems.
Completed 67 mobile radio system installations or 67% of goal attained
11. Conduct at least 100 radio site inspections.
Conducted 53 radio site inspections or 53% of goal attained.
12. Dispatch personnel to at least 127,932 calls for service.
Dispatched personnel to 155,826 calls for service or approximately 122% of the
objective.
Six Month Progress Report on Program Objectives for FY 2003-04
POLICE
ADMINISTRATIVE BUREAU - Fiscal Services
1. Process 85% of requisitions received from districts and bureaus within a month.
Processed 2,241 out of 2,523 requisitions received or approximately 89% of
requisitions received.
2. Fill 95% of all special duty requests for officers.
Filled 3,425 out of 3,857 request for special duty or 89% of requests.
3. Collect and reconcile 83% of leave applications within the month.
Reconciled and collected 2,760 out of 3,290 leave applications or 84% of leave
applications.
4. Fill 90% of requests for storeroom supplies within the month.
Filled 464 out of 500 request for storeroom supplies or 93% of request.
Six Month Progress Report on Program Objectives for FY 2003-04
POLICE
CRIMINAL INTELLIGENCE UNIT AND INTERNAL
AFFAIRS
Criminal Intelligence Unit
1. Complete 90% of "Other" assignments within 30 days.
Completed 88 out of 88 assignments received within 30 days or 100% of goal
attained.
2. Conduct criminal history checks of prospective Department employees, designated
prospective County employees, and suspected criminal violators within no more than
30 days with a 90% clearance rate.
Completed 390 out of 425 Criminal History checks within the specified thirty
(30) day limitation, meeting 100% of goal.
3. Develop, maintain, and disseminate intelligence information, which can be utilized to
produce no less than ten criminal investigations of persons involved in organized
criminal activity per month.
Provided intelligence information, which in whole or in part led to the initiating
of 170 criminal investigations, maintaining this objective.
4. Compile, produce, and forward to Police Administrators no less than 32 intelligence
("Control') reports per month.
Completed 176 control reports or 29 reports per month maintaining 92% of this
objective.
5. Provide assistance to other elements within the Police Department either through
intelligence briefings on current crime trends and/or through no less than ten (10)
in-service training sessions per month.
Provided 74 in-service briefings and training sessions for departmental
personnel, maintaining 123% of this objective.
Six Month Progress Report on Program Objectives for FY 2003-04
POLICE
CRIMINAL INTELLIGENCE UNIT AND INTERNAL
AFFAIRS
Internal Affairs
Conduct complete and thorough internal investigations seeking a monthly clearance
rate of 65%.
During the first half of FY 2003-2004 completed 12 out of 15 Internal
Investigations or 80% of the investigations, maintaining 100% of this objective.
2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate
of 85%.
During the first half of FY 2003-2004 completed 39 out of 42 Internal Inquiries
or 93% of the inquiries, maintaining 100% of this objective.
3. Provide no less than three monthly in-service training sessions to other elements
within the Department to prevent and deter employee misconduct as well as to ensure
procedural compliance in the investigation of employee misconduct by non-intemal
affairs personnel.
Conducted a total of 21 in-service training sessions, maintaining 117% of this
objective.
4. Compile and provide a yearly report to the State Legislature on certain specific
aspects of discipline meted out by the Department as required by law.
In December 2003, submitted the report to the State Legislature meeting goal
requirement.
Six Month Progress Report on Program Objectives for FY 2003-04
POLICE
OPERATIONS BUREAU
Note: At the start of Fiscal Year 2003-04, The Police Department underwent a
reorganization which combined the Investigative Operations Bureau and the Field
Operations Bureau into its OPERATIONS BUREAU. The new bureau's Program
Objectives for FY 2003-04 are shown below along with its status.
To achieve a burglary clearance rate of 30%.
Of 687 Burglary cases initiated, 147 cases were cleared achieving an average
22% Burglary clearance rate.
2. To achieve a theft/auto theft clearance rate of 30%.
Of 3,099 Theft cases initiated, 859 cases were cleared achieving an average 28%
Theft clearance rate.
3. To achieve a robbery clearance rate of 60%.
Of 35 Robbery cases initiated, 16 cases were cleared achieving an average 46%
Robbery clearance rate.
4. To maintain a sexual assault clearance rate of 80%, which combines adults and
minors as a unit.
Of 162 Sexual Assault investigations initiated, 129 cases were cleared achieving
an average 46% clearance rate.
5. To effect at least 967 DUI arrests.
Arrested 611 DUI arrests or 63% of the established goal.
6. To obtain at least 50,500 citations.
Issued 25,221 citations or approximately 50% of the established goal.
To attain at least 65% service of Court Documents received.
Served 8,353 of the 9,275 of Court Documents received, approximately 90% of
documents.
Six Month Progress Report on Program Objectives for FY 2003-04
POLICE
OPERATIONS BUREAU
8. To recover a minimum of 90,000 marijuana plants, the same level of proficiency as
in FY 2002, provided that the County of Hawaii accepts Federal and State grants to
fund marijuana eradication missions by Vice Section Officers.
Recovered 38,634 marijuana plants or approximately 42% of objective.
9. To maintain the number of hard drug cases (heroin, cocaine, and crystal
methamphetamine) as initiated in FY 2002 (770 cases initiated).
Initiated 789 hard drug cases have been initiated, maintaining this goal.
10. HI -PAL to serve 60 youths in any two of the five age groups for each month and a
30% participation of "at risk youths" out of all youths served.
Served a combined total of 4,049 youths for the five age groups, of this total,
2,295 or 57% were "at risk youths".
11. P.A.G.E. Program to be presented to seventh graders in 13 schools throughout the
County of Hawaii.
During the first half of Fiscal Year 2003-2004, the program was presented to
1,089 seventh graders in 10 schools currently on track to meet this objective.
12. Crime Lab to achieve an assignment clearance rate of 80%.
During the first half of Fiscal Year 2003-2004, the Crime Lab maintained a
93% clearance rate of the 611 cases assigned.
13. To complete 800 project and programs through the development of partnerships
aimed at resolving community problems and improving the quality of life for all
citizens.
Completed 1,213 projects and programs
Six Month Progress Report on Program Objectives for FY 2003-04
POLICE
ADMINISTRATIVE BUREAU - Administrative Services
1. Conduct 91 Public Safety/Health Talks through various Community Relations
programs.
Conducted 109 talks or approximately 120% of this objective.
2. Conduct 36 station tours for 927 students and community members.
Conducted a total of 62 station tours for 900 students or 97% of goal.
3. Expand Crime Stoppers Program to receive 200 calls through new programs.
Received a total of 249 calls, maintaining this objective.
4. Conduct drug screening of all sworn personnel and initiate pre-employment testing of
civilian personnel.
With the exception of sworn personnel on extended leaves of absence, a total of
367 sworn personnel or 100% were tested.
No approval from HGEA to initiate pre-employment drug testing of applicants
for civilian positions.
5. Conduct constant recruitment for all sworn and civilian positions.
Completed screening all (64) of the applicants listed on Police Officer I
recruitment #02-20; four Police Officer I positions filled on December 16, 2002,
additional eleven positions filled on January 16, 2003 for new Police Recruit
Class. New recruitment for remaining vacancies initiated in December 2002.
Actively recruiting and screening applicants for vacant civilian positions. Filled
(3) Police Radio Dispatcher positions and (2) Clerk III positions.
6. Improve competence and professionalism of sworn and civilian personnel through
advance equipment purchases and provide 5,566 hours of on-going training.
During Fiscal Year 2002-2003, department personnel received a total of 5,468
hours of training meeting 99% of the goal.
Final Status Report on Program Objectives for FY 2002-03
POLICE
ADMINISTRATIVE BUREAU - Administrative Services
7. Increase the level of proficiency in the Word Processing Center over CY 2001
The turnaround time for Police Reports by the Word Processing Center is 9.1
days, which is above the 7.9 -day turnaround time from CY 2001.
8. Maintain the number of D.A.R.E. classes and activities as that of CY 2001.
The D.A.R.E. Program has involved 1,750 students from schools between
Hookena and Laupahoehoe, which is below the total number of students from
CY 2001 due to manpower cutbacks.
9. Make at least 3 major improvements to Public Safety Facilities.
During Fiscal Year 2002-2003, due to funding the only project completed is the
construction of the new South Hilo Police Station cellblock and the repainting of
the mezzanine area of the Hilo Police Station.
Final Status Report on Program Objectives for FY 2002-03
POLICE
ADMINISTRATIVE BUREAU - Technical Services
1. Issue at least 90 road closure permits.
Issued 132 road closure permits or 147% of goal attained.
2. Issues at least 30 impound letters to vehicle owners.
Issued 28 impound letters or 94% of goal attained. As a result of the
Department of Public Works immediately disposing of Abandoned Vehicles as
opposed to impounding them, the department has had a reduction in the need
for impoundment letters to be generated allowing staff to concentrate on other
duties.
3. Issue at least 600 traffic violation letters to vehicle owners.
545 traffic violation letters were sent, achieving 91% of goal.
4. Administer at least 9,735 written driver's tests.
Administered 11,866 written driver's tests, approximately 122% of this
objective.
5. Administer at least 3,481 driver road tests.
Administered 5,232 driver's road tests, approximately 151% of this objective.
6. Administer at lest 1,596 CDL written tests.
Administered 1,435 CDL written driver's tests, approximately 90% of this
objective.
7. Conduct at least 300 inspection station checks.
Conducted 610 inspections or 204% of goal attained. In response to public
complaints of vehicles with loud mufflers, wide tires and oversized pick-up
trucks the PMVI Program has increased the number of inspections and
enforcement in the area of safety inspection stations.
8. Process at least 90,420 police reports.
Processed 164,422 police reports or 182% of goal attained.
Final Status Report on Program Objectives for FY 2002-03
POLICE
ADMINISTRATIVE BUREAU - Technical Services
9. Issue at least 3,000 firearms permits.
Issued 4,138 firearms permits and registrations or 138% of the goal attained.
10. Install at least 100 mobile radio systems.
Completed 104 mobile radio system installations or 104% of goal attained
11. Conduct at least 100 radio site inspections.
Conducted 96 radio site inspections or 96% of goal attained.
12. Dispatch personnel to at least 127,932 calls for service.
Dispatched personnel to 139,942 calls for service or approximately 110% of the
objective.
Final Status Report on Program Objectives for FY 2002-03
POLICE
ADMINISTRATIVE BUREAU - Fiscal Services
1. Process 85% of requisitions received from districts and bureaus within a month.
Processed 4,253 out of 4,902 requisitions received or approximately 87% of
requisitions received.
2. Fill 93% of all special duty requests for officers.
Filled 9,604 out of 10,129 request for special duty or 95% of requests.
3. Collect and reconcile 80% of leave applications within the month.
Reconciled and collected 4,137 out of 5,276 leave applications or 80% of leave
applications.
4. Fill 90% of requests for storeroom supplies within the month.
Filled 893 out of 969 request for storeroom supplies or 93% of request.
Final Status Report on Program Objectives for FY 2002-03
POLICE
CRIMINAL INTELLIGENCE UNIT AND INTERNAL
AFFAIRS
Criminal Intelligence Unit
1. Complete 90% of "Other" assignments within 30 days.
Completed 301 out of 301 assignments received within 30 days or 100% of goal
attained.
2. Conduct background checks of perspective Department employees and designated
perspective County employees within no more than 30 days with a 90% clearance
rate.
Completed 1,866 out of 1,866 Criminal History checks within the specified thirty
(30) day limitation, meeting 100% of goal.
Develop, maintain, and disseminate intelligence information, which can be utilized to
produce no less than ten criminal investigations of persons involved in organized
criminal activity per month.
Provided intelligence information, which in whole or in part led to the initiating
of 137 criminal investigations, maintaining this objective.
4. Compile, produce, and forward to Police Administrators no less than 27 intelligence
("Control') reports per month.
Completed 361 control reports or 30 reports per month maintaining 100% of
this objective.
5. Provide assistance to other elements within the Police Department either through
intelligence briefings on current crime trends and/or through no less than eight
in-service training sessions.
Provided 145 in-service briefings and training sessions for departmental
personnel, maintaining 100% of this objective.
Final Status Report on Program Objectives for FY 2002-03
POLICE
CRIMINAL INTELLIGENCE UNIT AND INTERNAL
AFFAIRS
Internal Affairs
Conduct complete and thorough internal investigations seeking a monthly clearance
rate of 65%.
Completed 29 Internal Investigations, which were cleared along with 14 pending
cases from previous months, maintaining 100% of this objective.
2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate
of 75%.
Completed 107 Internal Investigations, which were cleared along with 2 pending
cases from previous months, maintaining 100% of this objective.
3. Conduct no less than two monthly random and unannounced inspections of the
different elements within the Department to ensure compliance with Department rules
and regulations.
In January of 2002, this objective was eliminated.
4. Provide no less than two monthly in-service training sessions to other elements within
the Department to prevent and deter employee misconduct as well as to ensure
procedural compliance in the investigation of employee misconduct by non -internal
affairs personnel.
Conducted a total of forty-four (44) in-service training sessions, maintaining
100% of this objective.
5. Compile and provide a yearly report to the State Legislature on certain specific
aspects of discipline meted out by the Department as required by law.
On December 20, 2002, submitted the report to the State Legislature meeting
goal requirement.
Final Status Report on Program Objectives for FY 2002-03
POLICE
INVESTIGATIVE OPERATIONS BUREAU
To achieve a burglary clearance rate of 85%.
Achieving an average 82% Burglary clearance rate for both Criminal
Investigations and Juvenile Aid Sections across the island.
2. To achieve a theft/auto theft clearance rate of 85%.
Achieving an average 87% Theft/Auto Theft Clearance rate for both Criminal
Investigations and Juvenile Aid Sections across the island.
To achieve a robbery clearance rate of 80%.
Achieving an average 58% Robbery clearance rate for both Area I and Area II
Criminal Investigations Divisions.
4. To maintain a sexual assault clearance rate of 90%, which combines adults and
minors as a unit.
Achieving an average 99% Sexual Assault clearance rate for both Area I and
Area II Criminal Investigations Divisions.
To recover a minimum of 210,000 marijuana plants, the same level of proficiency as
in CY 2001, provided that the County of Hawaii accepts Federal and State grants to
fund marijuana eradication missions by Vice Section Officers.
Recovered 48,443 marijuana plants or approximately 23% of objective.
6. To maintain the number of hard drug cases (heroin, cocaine, and crystal
methamphetamine) as initiated in CY 2001 (578 cases initiated).
Initiated 770 hard drug cases approximately 134% of goal attained.
Final Status Report on Program Objectives for FY 2002-03
POLICE
INVESTIGATIVE OPERATIONS BUREAU
HI -PAL to serve 60 youths in any two of the five age groups for each month and a
30% participation of "at risk youths" out of all youths served.
Served a combined total of 5,457 youths for the five age groups, of this total,
3,886 or 72% were "at risk youths".
8. P.A.G.E. Program to be presented to seventh graders in 13 schools throughout the
County of Hawaii.
The program was presented to 1960 seventh graders in thirteen (13) schools,
maintaining this objective.
9. Crime Lab to achieve an assignment clearance rate of 80%.
The Crime Lab maintained a 76% clearance rate of cases assigned.
Final Status Report on Program Objectives for FY 2002-03
POLICE
FIELD OPERATIONS BUREAU
1. No more than 1,600 burglaries.
The department received 1,441 burglary reports, therefore maintaining this
objective.
2. No more than 7,100 thefts.
Received 6,717 theft complaints, maintaining this objective.
3. No more than 2,350 traffic accidents.
Received 2,186 traffic accident reports, maintaining this objective.
4. At least 900 DUI arrests.
Arrested 1,004 persons for DUI, achieving 112% of this objective.
5. At least 46,400 citations.
Issued 38,974 citations or achieving 84% of this goal.
6. To complete 800 project and programs through the development of partnerships
aimed at resolving community problems and improving the quality of life for all
citizens.
Completed 400 community projects or achieving approximately 50% of the goal.
Final Status Report on Program Objectives for FY 2002-03 10
19
PR S 7-G C UT1INEiTTO RN 7 -1
PROSECUTING ATTORNEY
GENERAL PROSECUTION
1. Participate with the Juvenile Drug Court planning team to formulate an appropriate
Juvenile Drug Court structure and seek funding for implementation by January 2004.
In progress. Two deputies have participated with the judiciary and public
defenders to plan and design the juvenile drug court program for Hawaii
island.
2. Coordinate four training/educational workshops to improve the criminal justice
system and promote crime prevention and early intervention initiatives.
Objective achieved. Four workshops held to date.
- July l5, 2003 —Aftermath of Mass Violence workshop held, attended by 48
people from government, private and non-profit agencies.
- August 14, 2003 — Ice Effects on the Infant Brain workshop held, attended by
163 people from the community, government, private and non-profit
agencies.
- September 26-27, 2003 — Youth Action Summit held at KMC, 79 students
from high schools throughout the island participated.
- October 25, 2003 — Youth Celebration held in Kona to recognize and share
information on youth initiatives ongoing in West Hawaii. Attended by 80
people from public and private sectors and the community.
3. Secure funding to continue the Community Empowerment Organization (CEO)
project in nine judicial districts of the Big Island by July 2003.
In progress. We are continuing to search for funding to have facilitators in each
of the nine judicial districts of Hawaii Island. The project framework has been
adopted by the Hawaii County Resource Center with a community coordinator
working with community groups on capacity building and problem solving.
Quarterly Resource Team meetings continue to bring County department heads
together with community representatives to share ideas, address issues and
problem solve.
4. Migrate case tracking system from Wang to PC based system.
In progress. Hardware has been obtained and vendor secured to migrate FACTS
case tracking system to PC platform. Migration completion date targeted for
July 2004.
Six Month Progress Report on Program Objectives for FY 2003-04
PROSECUTING ATTORNEY
GENERAL PROSECUTION
Implement an interagency information sharing system to augment the current intake,
assessment and referral process for juvenile offenders by August 2003. This will
include schools, law enforcement, the judiciary, and public and private social service
agencies on the Big Island.
In progress. Our Comprehensive Strategy Coordinator is working with two
separate interagency groups to develop the Juvenile Assessment Center and
SHOCAP (Serious Habitual Offender Comprehensive Action Plan). Target date
for completion has been extended because the scope of the project has been
broadened.
6. Establish a Youth Economic Center in collaboration with the Bay Clinic, Inc. by
August 2003. The Youth Center will provide a network of support for youth to
develop job readiness skills and economic opportunities.
In progress. The project met with some roadblocks that delayed the start of
renovations to the project site. The Center Director has been selected and the
project is now underway.
7. Implement a multi -media campaign to raise public awareness regarding Hawaii
County's priority risk factors that contribute to juvenile delinquency and related
youth issues by January 2004.
Objective achieved. A tabloid entitled Youth Builders 2003, "Let Our Children
Blossom "was circulated with the Hawaii Tribune Herald and West Hawaii
Today newspapers on November 30, 2003. In addition, information on ongoing
projects and initiatives has been disseminated via radio on Community Forum
and on television's public access channel on two programs, What's Up In the
County and Healing Our Island.
8. Study mental health fitness and insanity defense laws for juveniles and adults,
including civil commitment laws and propose appropriate legislation by January
2004.
In progress. The issue has been researched and we are working on a
comprehensive effort with the Department of Health.
Six Month Progress Report on Program Objectives for FY 2003-04
PROSECUTING ATTORNEY
GENERAL PROSECUTION
9. Develop with the community a "cookbook" of strategies to address public safety
issues in communities by September 2003.
Objective achieved. A "cookbook" has been developed to address community
problems. It includes procedures to close dead-end roads, create trespass
warnings, initiate nuisance abatement actions, etc. As other issues are addressed
by the Community Oriented Prosecution project, "recipes" will be added to the
"cookbook".
10. Meet quarterly with the Hawaii County Police Department to discuss joint initiatives,
policies, and procedures to improve investigations and prosecutions.
In progress. Quarterly meetings are being held with Police administration and
operations as well as with Vice personnel. Monthly meetings are being held with
Community Policing officers.
11. Meet quarterly with Hawaii criminal justice agencies to discuss appropriate
interventions and consequences for offenders.
In progress. The office is an active participant in several statewide and
islandwide interagency groups to develop interventions and strategies to
improve the criminal justice system. These groups include: Law Enforcement
Coalition (LEC), Hawaii Prosecuting Attorney's Association (HPAA),
Governor's Traffic Safety Advisory Commission, Western Community Policing
Center State Advisory Committee, Big Island Drug Court, Gang Task Force, Big
Island Criminal Justice Task Force, Mental Health Diversion Task Force,
Domestic Violence Interagency Team (DVIAT) and Visitor Aloha Society
(VASH).
Six Month Progress Report on Program Objectives for FY 2003-04
PROSECUTING ATTORNEY
GENERAL PROSECUTION
1. Develop policies and guidelines for Drug Court acceptance and begin accepting Drug
Court cases by September 2002.
Objective achieved. Drug Court policies and guidelines were developed and
cases accepted in October 2002.
2. Coordinate four training/educational workshops to improve the criminal justice system
and promote crime prevention and early intervention initiatives.
Objective achieved. We coordinated eight training/educational workshops:
Search Warrant training, July 2002; Landlord/Tenant training, August 2002;
Best Practices in Juvenile Justice, September 2002; Youth Summit, September
2002; Ho`oponopono Workshop, November 2002; and Hoshin (Strategic
Thinking and Facilitation) training, December 2002; Strategies on Developing
Capable Students, April 2003; Evidence: The Rules of Life, May 2003.
3. Initiate actions to remove three drug houses from the community.
Objective achieved. To date we have initiated actions to remove four drug houses
from the community.
4. Review and improve automated victim notification of case activities.
Deferred. Automated victim notification will be included as an enhancement to
our case tracking system.
5. Develop and implement an intake process to expedite screening and charging of
violent crimes involving guns by January 2003.
Objective achieved. We have provided additional training to police regarding
procedures and applicable federal law, have reviewed our intake process and are
working closely with the U.S. Attorney's Office to expedite processing of violent
crime cases involving guns.
6. Have nine district facilitators for the Community Empowerment Organization (CEO)
project in place and conduct community training on problem solving and team
building by November 2002.
Objective achieved. Nine district facilitators were in place by August 2002. A
Community Teams training was conducted in September 2002 in the SARA
(Scan Analyze, Respond & Assess) method of problem solving for community
members and Community Police officers.
Final Status Report on Program Objectives for FY 2002-03
\1o�W4CeZl1I I-LO] te1_WJ
GENERAL PROSECUTION
7. Implement plan to enhance inter -agency information sharing among agencies and
organizations that work with individual youth who are either involved in the juvenile
justice system or are at -risk for delinquency by October 2002.
On-going. We are working with the Judiciary, Department of Education, Police
Department and State Office of Youth Services and have identified the Serious
Habitual Offender Comprehensive Action Plan (SHOCAP) model to implement.
Work is continuing in the current fiscal year.
8. Implement a project identified by the Juvenile Justice Comprehensive Strategy process
to address juvenile delinquency in the community by October 2002.
Objective achieved. We received U.S. Dept. of Justice, Office of Juvenile Justice
and Delinquency Prevention Title V Community Prevention grant funds and
have subgranted the funds to Lanakila Learning Center and Laupahoehoe High
& Elementary School's Community Based Education Learning Center. Both
programs.
Meet quarterly with the Hawaii County Police Department to discuss joint initiatives,
policies, and procedures to improve investigations and prosecutions.
Objective achieved. We have met with the Police Department to discuss various
issues including: records management, sex offender procedures, agriculture
thefts, vicious dogs and nuisance abatement.
10. Meet quarterly with Hawaii criminal justice agencies to discuss appropriate
interventions and consequences for offenders.
Objective achieved. We have met the Hawaii Prosecuting Attorney's
Association, Law Enforcement Coalition, Juvenile Justice State Advisory
Committee and the Attorney General's Juvenile Justice Information System
group to discuss initiatives and improvements and propose legislation to improve
the criminal justice system.
Final Status Report on Program Objectives for FY 2002-03
Mr
PUBLIC WORKS
PUBLIC WORKS
ADMINISTRATION
1. Monitor divisions and regularly review and update policies and procedures to ensure
quality services utilizing available resources as measured in quarterly performance
reporting.
During the first six months of the fiscal year, 83% of the quarterly performance
reports submitted were favorable. This percentage is slightly lower than our
estimate of 90% due to amounts encumbered for equipment purchases made
early in the fiscal year.
Communicate Public Works matters with the Mayor and provide information to the
community via meetings, use of various media, brochures, press releases, and/or
public notices.
During the first six months of the fiscal year, the Director had a total of 323
meetings to discuss Public Works matters and provide information to the
community. In addition, 14 public notices/advertisements were published in
various newspapers throughout the State. The Department has also begun to
post information regarding construction and consultant contracts on the County
Website.
3. Process reimbursement requests for federal projects on a quarterly basis.
Requests for federal reimbursement for all projects with qualified expenditures
were submitted for reimbursement for the 1't quarter of the fiscal year.
Reimbursement requests for the 2"d quarter are currently being prepared.
4. Improve the accuracy of purchasing and accounts payable documents, as measured by
the number of returned forms. Reduce the items returned by 10%.
To date, there have been six purchasing/accounts payable documents returned
for correction. This figure corresponds with our Departmental goal to reduce
returned items by 10%.
5. Process paperwork to reduce departmental vacancies to less than 5% of the total
number of positions.
Currently, the total number of departmental vacancies is 6% of the total
number of positions funded for the fiscal year. Fifteen of the current vacancies
are in the process of being filled. Once filled, the total departmental vacancies
will have been reduced to meet our goal of less than 5%.
Six Month Progress Report on Program Objectives for FY 2003-04
PUBLIC WORKS
ADMINISTRATION
6. Process contracts from bid opening to notice to proceed within 90 calendar days.
Contracts processed during the first six months of the fiscal year took an
average of 58 calendar days to process from bid opening to notice to proceed.
Six Month Progress Report on Program Objectives for FY 2003-04
PUBLIC WORKS
BUILDING
1. Complete the plan review of 90 % of residential permits within 10 calendar days.
Residential plan review is taking between 3-5 weeks between both East and West
Hawai i. We do not have adequate staffing on both sides of the island that will
permit us to meet the goal of completing the plan review of 90% of residential
permits within 10 calendar days. More staffing is required on the West side of
the island to help out with building and electrical inspections. Presently, the
residential plan reviewer is also responsible for inspections. Plan review on the
East varies.
2. Complete 90 % of requested inspections within 4 working days.
We are meeting this goal with overtime. All inspectors respond within 48 hrs,
either to do the inspections or calls to schedule the inspections. Overtime is now
in its second year and it is starting to take its toll. We need more inspectors
especially on the West side of the island.
3. Schedule and complete 50 % of routine (non-critical) maintenance and repair requests
within 30 calendar days of receipt of request.
Maintenance and repair is about 90%, with work being done in less than the 30
days allowed.
4. Create backup hard copies of 25% of existing house numbering tax maps by June 30,
2003.
We are not creating backup hard copies. House numbering is under the
jurisdiction of the Planning Department.
5. Adopt the 1997 Uniform Building Code with amendments.
A draft has been sent to Corporation Counsel for their review and comment.
6. All building, electrical and plumbing permit applications will be computerized.
Permit status and tracking will be open to the general public through the internet.
Computerized Permit processing has been implemented the beginning of
January 2004. It is not fully functional, as there are a few bugs and tweaks that
need to be worked through. Permit status and tracking will be available to the
public once the system is up and running at 100%.
Six Month Progress Report on Program Objectives for FY 2003-04
PUBLIC WORKS
ENGINEERING
1. Revise/amend Chapter 10, Erosion and Sedimentation Control, of the Hawaii County
Code by June 30, 2004.
Consultant contract has been suspended due to the State Department of Health's
inability to provide the matching funds.
2. Revise Chapter 22 to establish dedication standards by June 30, 2004.
We are currently drafting a bill to establish a road dedication procedure.
3. Revise Chapter 22 to establish a county cost sharing process for required utility pole
relocations for County CIP projects by June 30, 2004.
We are currently drafting a bill to establish a cost sharing process for utility
relocations required by County projects.
4. Continue participation in the State/FHWA Statewide Transportation Improvement
Program (STIP).
Currently in the process of awarding the 1.8 Million dollar Kilauea Corridor
Traffic Signal Upgrade project and the 1.4 Million dollar Kinoole Corridor
Traffic Signal Upgrade project. The 10 Million dollar Kuakini Highway
Improvement project will be advertised for bids shortly.
5. Respond to or process 75% of all time sensitive documents, such as subdivision,
change of zone and variance applications, etc. by their stipulated deadline.
Currently meeting our goal with a response rate of approximately 75%
6. Respond to or process 65% of all materials that do not have stipulated deadline such
as construction and grading plans, complaints, environmental matters, etc. within two
weeks.
Currently meeting our goal with a response rate of approximately 70%.
Six Month Progress Report on Program Objectives for FY 2003-04
PUBLIC WORKS
ENGINEERING
7. Provide same day service for 65% of all permits issued by the Division, including
building permits.
Currently meeting our goal with a response rate of approximately 75%.
8. Complete construction of 2 bridges approved to use Federal Aid funds by June 30,
2004.
We have completed the design for one of the projects and will be advertising for
bids shortly.
9. Award the construction of 53 intersections as required by the County's ADA Curb
Cut Implementation plan by June 30, 2004.
We have awarded contracts for the construction of 15 intersections. Fourteen
additional intersections are currently being advertised for bids.
Six Month Progress Report on Program Objectives for FY 2003-04
ILi ; - - AITIM631��
AUTOMOTIVE
1. Support the various County departments/agencies islandwide with repair,
maintenance and welding services, and by performing at least 90% of these services
by staff (versus contract).
Received by staff 1,330 work orders, of which 1,254 were completed or 94%.
Contracted out 90 work orders or 6%.
2. Reduce the average monthly repair backlog for the Construction section by 10% less
than the FY 2001-2002 actual figures.
The construction section did not meet their objective, however they reduced the
average monthly backlog by 8%. The backlog for repairs decreased by 10
during the period of July 2003 to December 2003.
3. Reduce the average monthly repair backlog for the Automotive section by 10% less
than the FY 2001-2002 actual figures.
The automotive section did not meet this objective. The backlog for repairs as
compared to FY 2002-2003 increased by 8 during the period July 2003 to
December 2003, which increased the average monthly repair backlog to 26.
Reasons for both sections not meeting their objectives is due to construction and
auto mechanics out on worker's compensation or personal injuries. We do not
have ample manpower to repair and maintain all of the County's fleet of vehicles
and equipment.
Six Month Progress Report on Program Objectives for FY 2003-04
FLOOD CONTROL
1. Continue to conduct semi-annual inspections of flood control system.
Inspections by Soil Conservation Service and U.S. Army Corps of Engineers
were done in August and September 2003. Districts inspected were South Hilo
and Ka`u. There were some discrepancies and we are planning to schedule and
complete these projects before the next inspections.
2. Continue to maintain flood control systems.
a. Prevent deterioration of structures by repairing within six months.
b. Clear debris such as mud, rocks, branches, etc. from channel within three months.
c. Control weed and brush growth by using herbicides and mowing quarterly.
Continued the maintenance and repair work of various flood control systems,
including those in the South Hilo District, North Hilo/Hamakua District,
North/South Kohala District, North/South Kona District, Ka`u District and
Puna District.
Assisted Engineering Division with $44,577 in funding for Hina Lani Street
Drywell Reconstruction Project (North Kona).
Several November 2000 flooding projects are still pending, including Wailoa,
Alenaio and Waiakea Uka in the South Hilo District and Paauau in the Ka`u
District. Engineering Division continues to coordinate these projects with
various federal agencies.
Six Month Progress Report on Program Objectives for FY 2003-04
PUBLIC WORKS
ADMINISTRATION
1. Monitor divisions and regularly review and update policies and procedures to ensure
quality services utilizing available resources as measured in quarterly performance
reporting.
Our Departmental goal of utilizing available resources while ensuring quality
service was met. During the fiscal year, 84% of the quarterly performance
reports submitted by the divisions achieved favorable ratings.
2. Communicate Public Works matters with the Mayor and provide information to the
community via meetings, use of various media, brochures, press releases, and/or
public notices. Update meetings with the Mayor, meetings with community on public
concerns 50 times per year. Meetings with government officials for community
concerns 100 times per year.
The goal of effective communication with the Mayor, Government officials and
the public was met. During the year, the Director had 171 meetings with the
mayor, attended 67 community meetings and met with Government officials 289
times.
3. Process reimbursement requests for federal projects on a quarterly basis.
The majority of reimbursement requests for Federal Aid Projects with
reimbursable expenditures were processed on a quarterly basis. This fiscal year,
procedures were implemented to process reimbursement requests for projects
with large expenditures on a monthly basis.
4. Improve the accuracy of purchasing and accounts payable documents, as measured by
the number of returned forms. Reduce the items returned by 10%.
There were eight accounts payable documents returned for correction during
the fiscal year, which represents a 43% reduction from the number of items
returned last fiscal year.
5. Process paperwork to reduce backlog of vacancies by 10%.
The backlog of vacant positions was reduced this fiscal year by 19%. As of
June 30, 2003, Public Works had 21 vacant positions.
6. Process contracts from bid opening to notice to proceed within 90 calendar days.
The average number of days from bid opening to notice to proceed increased by
48%. This increase is due primarily to delays in the Contractor's ability to start
work on the awarded project.
Final Status Report on Program Objectives for FY 2002-03
PUBLIC WORKS
BUILDING
1. Complete the plan review of 90 % of residential permits within 10 calendar days.
Residential plan review is taking between 4-5 weeks average for both the East
and West Side. Presently in the West Hawaii office we are short one building
inspector. The Supervising Building Inspector on the West Side is doing
halftime residential plan reviewer and halftime inspector. Plan review on the
East is taking a little longer.
2. Complete 90 % of requested inspections within 4 working days.
We are presently meeting this goal by doing overtime. All inspectors respond
within 48 hrs. to do the inspections or calls to schedule the inspections. We are
presently short staffed and each inspector is helping out where they can.
3. Schedule and complete 50 % of routine (non-critical) maintenance and repair requests
within 30 calendar days of receipt of request.
Maintenance and repair is about 80% - 90%, with work being done in less than
30 days.
4. Create backup hard copies of 25% of existing house numbering tax maps by June 30,
2003.
We are presently meeting/exceeding this goal. House numbering is currently
under the direct supervision of Planning Department. With the proposed new
House Numbering Ordinance, House Numbering will be formally transferred to
the Planning Department effective in fiscal year 2004-2005.
Final Status Report on Program Objectives for FY 2002-03
PUBLIC WORKS
ENGINEERING
Revise/amend Chapter 10, Erosion and Sedimentation Control, of the Hawaii County
Code by June 30, 2003.
In November/December 2002, we received County Council approval to establish
an appropriation of $82,500 and authorization to enter into a contract with the
State of Hawaii to receive $70,000. We had previously received $12,500 from
1250 Oceanside Partners. The money will be used to hire a consultant to revise
Chapter 10 of the Hawaii County Code. Wilson, Okamoto & Associates have
been selected and we are finalizing a professional service contract with them to
develop the revision. Unfortunately, the project has been suspended as the State
of Hawaii has not been able to furnish its portion of the funds.
2. Respond to or process 85% of all time sensitive documents, such as subdivision,
change of zone and variance applications, etc. by their stipulated deadline.
The 85% goal is being attained.
3. Respond to or process 75% of all materials that do not have stipulated deadline such
as construction and grading plans, complaints, environmental matters, etc. within two
weeks
Because of staff shortages, our response rate is approximately 65%.
4. Provide same day service for 85% of all permits issued by the Division, including
building permits.
Because of staff shortages, our response rate is approximately 55%.
5. Complete construction of 8 out of 14 bridges approved to use Federal Aid funds by
June 30, 2003.
We have completed 7 bridges to date. Because of the work involved, our FHWA
bridge program has been reassigned to an engineer, presently attached to DPW
Administration.
6. Award the construction of 178 out of 308 intersections in the County's ADA Curb
Cut Implementation plan by June 30, 2003.
We have awarded contracts for the construction of 29 intersections. Due to our
attempt to utilize Federal (FHWA & CBDG) funds, the timeline for the
construction of the intersections has been extended approximately six months.
Although the work and processing time involved with securing federal funds
puts an additional burden on our staff, it should save the County about
$2,000,000.
Final Status Report on Program Objectives for FY 2002-03
PUBLIC WORKS
ENGINEERING
7. Award Federal (FHWA) construction contracts totaling a minimum of $2 million
dollars for FY 2002-03.
We have awarded $863,435 in FHWA contracts.
Bids for the Kahului to Keauhou Parkway Project were received and opened on
April 3, 2003 with the intent to award prior to June 2003. However, based on
the examination of the bid results and correspondence with the apparent low
bidder, it was determined that due to ambiguous specification language, the
apparent low bidder interpreted the contract different from our interpretation
and different from normal practices. In order to insure a level playing field, it
was decided that the all bid proposals would be rejected and that the project
would be re -bid.
Final Status Report on Program Objectives for FY 2002-03
PUBLIC WORKS
AUTOMOTIVE
1. Support the various County departments/agencies islandwide with repair,
maintenance and welding services, and by performing at least 90% of these services
by staff (versus contract).
Received by staff 2,925 work orders of which 2,763 were completed by staff, or
94%. Contracted out 162 work orders or 6%.
2. Reduce the average monthly repair backlog for the Construction section by 10%.
The construction section did not meet their objective. The backlog for repairs
increased by 4 or I% more during the period of July 2002 to June 2003.
3. Reduce the average monthly repair backlog for the automotive section by 10%
The automotive section did not meet this objective. The backlog for repairs
increased by 11 during the period July 2002 to June 2003, which increased the
average monthly repair backlog to 29 or 6% more.
Reasons for the increase in both sections is due to vacancies of construction and
auto mechanics with injuries and worker's compensation claims. We do not have
ample manpower to repair and maintain all of the County's fleet of vehicles and
equipment.
Final Status Report on Program Objectives for FY 2002-03
PUBLIC WORKS
FLOOD CONTROL
1. Continue to conduct semi-annual inspections of flood control system.
Objective achieved. U.S. Army Corps of Engineers completed their inspection in
December 2002; Soil Conservation Service completed their inspection in
June 2003.
2. Continue to maintain flood control systems.
a. Prevent deterioration of structures by repairing within six months.
b. Clear debris such as mud, rocks, branches, etc. from channel within three months.
c. Control weed and brush growth by using herbicides and mowing quarterly.
Continued the maintenance and repair work of various flood control systems
islandwide, including those in the South Hilo District, North Hilo/Hamakua
District, North/South Kohala District, North/South Kona District, Ka`u District
and Puna District.
Several November 2000 flooding projects are still pending, including Wailoa,
Alenaio and Waiakea Uka in the South Hilo District and Paauau in the Ka'u
District. Engineering Division continues to coordinate these projects with
various federal agencies.
Final Status Report on Program Objectives for FY 2002-03
21
D 7CG, ,1L --,O PM7Cr T
RESEARCH & DEVELOPMENT
AGRICULTURE
1. Increase the availability of land for sustainable diversified agriculture by ten (10%)
per year.
Action Plan — Land Availability
• Revise tax code to encourage real farming.
The revision of the agricultural tax code was on hold waiting for the
Council's action.
• Facilitate the development of public-private agricultural parks.
Participated in several meetings and provided technical advice regarding
the proposed Agricultural Development Corporation and Bishop Estate
partnership to develop on agricultural park project in Hamakua.
2. Increase the total value of agriculture in Hawaii County at a real rate of three (3%)
per annum.
Action Plan — Expansion of Agriculture
• Coordinate public and private efforts for the development of agricultural water
on the Big Island during 2004.
Phase II of the Ka`u agricultural water project was revised to explore the
development of multiple agricultural water systems in various locations
in Ka`u.
Administers the contract and disbursement of funds for the South Kona
to Ka`u Master Water Plan.
• Provide direct support for County agricultural extension programs.
Awarded five (5) agriculture extension programs. Total amount of grant
provided was $28,500. The following are the agriculture extension
programs:
➢ HOGA Development & Conference
➢ 3`d Biennial Hawaii Agtourism Conference
➢ HOFA Organizational Capacity Building
➢ 13th Annual International Tropical Fruit Conference
➢ 44th Hawaii Macadamia Nut Conference
• Coordinate with Planning Department to develop policies for agricultural
tourism.
Met with Deputy Planning Director for an initial discussions on specific
rules that will address agricultural tourism activities in agriculture zoned
lands on the Big Island.
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
AGRICULTURE
3. Increase the island's demand for locally produced fresh agricultural products by at
least 80 percent.
Action Plan — Diversification
• Leverage other funds (at least $5 external/$1 County) for agriculture research
and marketing.
Awarded seven (7) research projects. Total amount of grant provided
was $38,800 that was used to leverage $26,100 of private funds and
$124,800 of state funds. The following are the research projects:
➢ Increased Dryland Taro Production Research
➢ Green Tea as Alternative Crop for Big Island
➢ Chemical & Cultural Management of Nematode
➢ Controlling Mosquito Population with Ovitraps
➢ Low Cost Production & Holding Saltwater Aquaculture Animals
➢ Evaluation & Demonstration of Processing Option for Under-utilized
Trees
➢ Release of Mineral Elements from Pasture
Awarded eight (8) marketing and promotional programs. Total amount
of grant provided was $52,500 that was used to leverage $25,000 of state
funds and $172,500 of private funds. The following are the marketing
and promotional programs:
➢ 2003 Big Island Farm Fair
➢ 2004 Hawaii State Farm Fair
➢ 2003 Kamuela Grown Produce Promo
➢ Tropical Flower Promotion
➢ Mid Pacific Horticultural Trade Show
➢ Promotion of Hawaii -Grown Tropical Fruits
➢ HFMA Foods of Hawaii -Big Island Festival
➢ Ka`u Coffee Promotion
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
TOURISM
Partner with the Big Island Chapter of the Hawai'i Visitors and Convention Bureau,
Big Island Group, and other appropriate organizations in advertising and marketing
programs by June 2004.
The County continues its partnership and support to the Big Island Visitors
Bureau for Hawaii Island destination marketing programs. The department is
currently working on the cooperative advertising partnership with visitor
industry businesses of the Big Island Group to be completed by June 2004.
Completion rate: 50%.
2. Provide funding and/or support to at least ten (10) festivals and four (4) sporting
events that attract visitors to the Island of Hawaii.
The County has granted funding and support to ten (10) festivals including the
Aloha Festivals, Hawaii Island, Ka`u Hula Festival, Big Island Hawaiian Music
Festival, Jazz Festival, Queen Lili`uokalani Festival, Hilo Ho`olaulea, Western
Weekend Festival, Koa`e Family Festival, the Kahilu Theatre's Ukulele & Slack
Key Festival and the Hilo Chinese New Year Festival. Support has been granted
to two (2) sporting events, the Hawaiian International Billfish Tournament and
the 2004 Hilo World Sprints. Completion rate: 86%.
3. Provide at least four (4) seed grants to community groups to develop tourism products
and/or programs that enhance the culture and visitor experience.
The County has granted funding to five (5) community or non-profit
organizations to develop tourism products and/or program to enhance the
culture and visitor experience. These grants developed travelling exhibits
showcasing astronomy and wa'a (canoe) lifecycle, created artwork at Hawaii
Volcanoes National Park, prepared historical themes for Kona, and developed a
guided tour for Historic Downtown Hilo. Completion rate: 125%.
4. Increase the inventory of tourism resources to facilitate in the planning and
development of tourism programs for the Island of Hawai'i by June 2004.
The County's Department of Research and Development has entered into a
multi year grant from the State's Hawaii Tourism Authority in support of its
County Product Enrichment Program totaling 1.2 million dollars for three (3)
calendar years; the department has received approval for funding in its
Greetings and VASH programs from the State HTA totaling $117,000 for 2004.
Completion rate: 100%.
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
ECONOMIC DEVELOPMENT
1. Administer the Enterprise Zone (EZ) program and coordinate with the Department of
Business, Economic Development & Tourism (DBEDT) for the dissemination of EZ
information and to promote the enterprise zones via meetings and literature. Increase
number of tenants by ten (10) businesses.
As of June 30, 2003, a total of 54 Hawaii Island businesses participated in the
Enterprise Zone Program. A total of four (4) new tenants enrolled in the
program by December 31, 2003, or 40% of the projected ten (10) new business
for the year. Completion rate: 40%
2. Complete a five-year Comprehensive Economic Development Strategy (CEDS)
according to Economic Development Administration (EDA) guidelines to qualify
County of Hawaii projects for Federal funding by December 2003.
Hawaii Island Economic Development Board provided funding to update the
Hawaii County EDS. Five (5) meetings have been held at various communities
around the island and a first draft is near completion. Completion rate: 50%.
3. Assist five (5) community-based organizations with economic development projects
to build leadership capacity to enable organizations to create employment
opportunities by June 2004.
Completed. In partnership with the Hawaii Community College's Rural
Development and others, sponsored a West Hawaii Marine Industry
Conference to explore economic development in relation to West Hawai`i's
marine industry.
Completed. Community Connection Leadership Training provided through
Hawaii Alliance of Community -Based Economic Development (HACBED).
Eighteen (18) community leaders from nine (9) organizations received training
in leadership and community capacity building in "grassroots" planning,
support and decision-making that enables community-based organizations to
develop viable sustainable business ventures that serve local needs. This project
is a collaborative effort of many organizations that provide funding and support.
The North Kohala Resource Center is improving the community through
community and economic development projects. The center offers workshops
on planning community projects, researching funding, and proposal writing;
fiscal sponsorship to projects; and forums or organizers to share their
experiences and learn from each other. Partial funding has been provided for
staff and board training fees and travel, which will enhance leadership and
financial capacity to address economic development from a community-based
perspective. Completion rate: 50%.
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
ECONOMIC DEVELOPMENT
Ka`u Rural Health Community Association is improving health care in the Ka`u
district. Without health care, it would be difficult to get any large-scale
economic development efforts going. The Association opened a Resource Center
very close to the school and centralized to the community. Completion rate:
50%.
Ka`u Coffee Growers' Co-operative promotes and establishes markets for coffee
growing in Ka`u . The Co-operative is working to establish Ka`u coffee as a high
quality product and then to expand coffee production in the Pahala area.
Assistance has been provided for the co-operative to obtain $13,000 for their
marketing program. Completion rate: 50%.
Hawaii Island Economic Development Board publishes a media column "Focus
on the Economy" to educate the community on economic initiatives in
agriculture, science and technology, and tourism product development. Partial
funding has been provided to ensure the continued public communication on
these initiatives. Completion rate: 50%.
Na`alehu Main Street is working toward establishing a certified incubator
kitchen in Na`alehu to provide farmers the opportunity to create value-added
products. Assistance has been provided to obtain $10,000 in funding to develop
a plan for the certified incubator kitchen. Completion rate: 50%.
4. Provide support and funding for the development of the Hawaiian Heritage Corridor
Project by June 2004.
One project was funded during the past year to further develop the Hawaiian
Heritage Corridor.
Na`alehu Main Street to complete historical research of a 40 -page brochure on
historical Na`alehu, including Waiohinu, South Point and Honuapo.
Completion rate: 50%.
Provided administrative support to quarterly Main Street Program meetings for
informational sharing and use of the Heritage Corridor to connect all towns.
Completion rate: 50%.
5. Develop partnerships to enhance the health and wellness industry for Hawaii County
by June 2004.
Completed. Partnership established and partial funding provided to Five
Mountain Medical Community Association to develop marketing program for
the Big Island as a health/wellness destination. Completion rate: 50%.
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
ECONOMIC DEVELOPMENT
6. Assist DBEDT in the development of the Hilo Foreign -Trade Program to encourage
manufacturing, stimulate capital investment, generate employment opportunities, and
enhance international trade by June 2004.
Continued to market and develop the Hilo Foreign -Trade Zone Program. Four
(4) business were interested in the Hilo facility and did site visits. Planning and
discussions are being held to establish a Foreign Trade sub -zone in NELHA.
Completion rate: 50%.
7. Support opportunities to partner in preparing the workforce for anticipated job
opportunities and assist incumbent workers for job advancements through training or
retraining by June 2004.
Provided partial funding and established partnership with Hawaii Community
College's Rural Development Program to create job opportunities and to assist
in preparing the workforce for anticipated job openings in the area of
astronomy, forestry, agriculture, biotechnology, environmental science,
computer technology, tourism, entrepreneurial development, education and
public health and safety. Completion rate: 50%.
8. Other Accomplishments
Provided technical assistance in the preparation of the following grant
applications:
EPA Inventory & Assessment Brownsfreld Grant: Application for
$200,000.
EPA Large Capacity Cesspool Replacement Project for Hawaii County,
Phase 1: Awarded $76,000.
Hilo High School Viking Vocational Venture: Application for $74,990.
Hilo High School Kellogg Foundation Grant: Application for
$100,000.
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
ENERGY
Monitor energy savings from retrofits carried out by a performance contract at the
Hilo Public Safety Building and Kona Police Station. Administer this contract as
needed.
Retrofitted systems continue to operate well. Honeywell has not yet submitted
the second year post -retrofit savings report due in early 2004.
2. Implement cost-effective lighting retrofits in County facilities as funding and
available in-house County manpower permit.
Retrofits have been completed at the Hilo and Waimea baseyards.
3. Represent the interest of Hawaii County in the Utility's Integrated Resource
Planning, in PUC dockets and at the Hawaii State legislature.
Participated in meetings organized by the Consumer Advocate in response to
SCR 172 to develop Standard Offer Contracts for Independent Power
Producers. Also participated in meetings of the Hawaii Energy Policy Forum
of UH Manua to develop energy related bills for the 2004 State legislature.
4. Introduce amendments to Article 2, Building Energy Efficiency Standards, of the
Hawaii County Building Code to incorporate updated levels of energy efficiency.
No progress to date.
5. Maintain County energy emergency plans consistent with State energy emergency
plans.
Continued liaison with State and Federal agencies in regard to mitigating energy
related impacts of natural disasters and terrorism threats.
6. Facilitate energy efficiency programs in the Department of Water Supply (DWS) and
provide administrative oversight of the $42,810 awarded DWS by U. S. Department
of Energy (DOE).
Department of Water Supply has budgeted $1 million for retrofit measures in
FY2003-2004 and plans to hire an Energy Manager. Department of Water
Supply also reported progress on the scope of work under the U. S. DoE grant.
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
ENERGY
7. Participate in the Rebuild America (RBA) program to obtain technical assistance and
grants from the U. S. Department of Energy.
Awarded a $5,000 grant to the Kohala Center for the second phase of their
Energy Roundtable program for the Big Island. Also enrolled Hawaii County
in the Energy Efficiency network of the National Association of Counties.
8. Apply for utility Demand Side Management (DSM) rebates for energy efficiency
measures installed at County facilities by June 30, 2004.
To date no measures were installed that qualified for DSM rebates.
9. Foster the growth of existing and new science and technology based industries in
Hawaii County.
Represented Mayor Kim on NELHA's Board of Directors and Research
Advisory Committee. National EnergyLaboratory of Hawaii Authority is
presently experiencing high growth in tenants with $100 million of projected
capital investments.
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
INFORMATION RESOURCE & GRANT CENTER
• Information Resource Program
1. Collect statistical information for and publish the County ofHawai'i Data Book.
Acquired statistical information by contacting state, county and private
organizations, searching internet web sites, perusing through print documents,
and conducting telephone surveys. The 2002 County ofHawai`i Data Book was
published in December 2003. Collection of statistical information is on-going
and updated information is made available via our County of Hawai`i's web site
under "Current Data Book." Completion rate: 50%.
2. Compile monthly economic data (showing previous year comparisons) and distribute
to interested parties as the County of Hawai `i Statistics; provide accessibility via
County of Hawai`i's web site.
Economic data was obtained through web site searches and monthly reports sent
via mail and/or email. The County of Hawai `i Statistics is published monthly and
distributed to over 50 businesses and individuals. It is also made available
(January 2000 -October 2003) via our County's web site under "Statistics."
Completion rate: 50%.
3. Fulfill research and information needs of the County through the acquisition and
maintenance of relevant research materials.
The IRP continued its collection development by acquiring highly utilized
reference sources to fulfill the research needs of the County. Completion rate:
50%.
4. Maintain a clip file of articles of interest to, and in support of departmental programs,
and generate an annual subject index of articles affecting Hawaii County.
The IRP indexed selective newspaper articles from: Hawaii Tribune Herald,
Honolulu Advertiser, Honolulu Star Bulletin, Pacific Business News and West
Hawaii Today. The IRP discontinued the maintenance of a clip file but
continued to generate an annual subject index. Data entry has just been
completed for the 2003 NewsFile, and is on-going for 2004. The 2002 NewsFile is
currently being edited before printing. Completion rate: 40%.
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
INFORMATION RESOURCE & GRANT CENTER
5. Maintain the Library Information System (LIS) database by classifying and
cataloging library materials.
The IRP classified and cataloged resource materials as well as added and deleted
entries in the LIS database (approximately 85 documents). The IRP continues to
have a large backlog of documents to be cataloged. Completion rate: 20%.
6. Provide research assistance to fulfill the data requirements of grant proposals.
The IRP continued to service requests from government and non-profit agencies
applying for grants. The IRC services approximately 60-75 grant proposals per
year. Completion rate: 50%.
Respond to requests for statistical, reference and program information daily and on
demand.
The IRP received requests for information via the telephone, email, and walk-
ins. The IRP continued to respond to these requests (approximately 50 per week)
on demand. Completion rate: 50%.
8. Review and update the County of Hawaii Facts & Figures, published by the
Department of Business, Economic Development and Tourism by June 2004; provide
accessibility via County of Hawai`i's web site.
The IRP updated the County of Hawai `i Facts & Figures to 2002, but the
Department of Business, Economic Development and Tourism last published
Facts & Figures in 2001 (with 2000 data). Completion rate: 50%.
9. Provide training and technical assistance for department designees and community
volunteers in grant writing.
Progress is being made on this objective; trainings and technical assistance have
been provided to both department designees and community volunteers.
Six Month Progress Report on Program Objectives for FY 2004-05 10
RESEARCH & DEVELOPMENT
INFORMATION RESOURCE & GRANT CENTER
• Capacity Building Program
1. Offer training curriculum for community organizations and County departments in
scheduled sessions in fiscal year 2003-2004.
Numerous trainings were offered: three trainings were given in grant writing,
including an intensive week long session taught by the nationwide
Grantsmanship Center in which 30 individuals participated representing island
nonprofits and County of Hawaii departments. Three two-day "Community
Teams" trainings taught by Western Community Policing were held in different
locations for 185 individuals to develop collaboration and problem -solving skills.
County Police and Prosecutor's Office shared the teaching duties at these
trainings. In addition, sessions in Basic Facilitation Skills and Running Public
Meetings were held for a total of 25 individuals in Hilo and Kona.
2. Manage a cadre of skilled community facilitators to liaison between communities and
County departments toward collaborative problem solving and grant writing
opportunities.
A facilitator team of four individuals from North/South/East/West segments of
the county have been identified in addition to staff members already in the field.
In March 2004 these skilled volunteers will extend into the community.
3. Train 60 organizations and 10 County departments in grantsmanship and strategic
fundraising.
A total of 98 individuals from the community and County of Hawaii
departments received training in grant -writing and strategic fundraising
between July 1, 2003 and December 31, 2003.40 organizations and 15 county
departments were represented. In addition, 20 individuals representing their
organizations have made use of our online grant research service.
4. Increase the influx of funding for Hawaii Island communities and County
departments by 25 percent by the end of fiscal year 2004.
We have not evaluated increases in funding that have resulted from our support.
5. Implement quarterly meetings of a "grant writers network" and integrate with a
funders reception bi-annually.
This is not a primary objective at this point.
Six Month Progress Report on Program Objectives for FY 2004-05 11
RESEARCH & DEVELOPMENT
INFORMATION RESOURCE & GRANT CENTER
6. Enlist at least ten Hawai'i Island organizations to attend HACBED's annual
"Community Connections" classes.
We are continuing to work on this objective.
Identify and support at least one community-based initiative per district of Hawaii
Island.
Through the "Healing Our Island" community fund we have identified and
supported approximately 30 community based initiatives island -wide,
representing all of the nine districts.
8. Provide training for community organizations and County departments periodically
during fiscal year 2004.
Training has not yet been scheduled.
9. Convene regional meetings of nonprofits on a quarterly basis during fiscal year 2004.
This is not a primary objective at this time.
Six Month Progress Report on Program Objectives for FY 2004-05 12
RESEARCH & DEVELOPMENT
FILM
1. Market, promote, and advertise the Big Island in conjunction with the Film Offices of
the Hawaiian Islands by hosting industry events and instituting an advertising
campaign.
The Film Offices of the Hawaiian Islands (FOHI) continued the advertising
campaign, "as close as faraway gets" with ads in two issues of "Production
Update" and "The Hollywood Creative Directory". Film Offices of the
Hawaiian Islands continued a "mahalo" ad campaign designed to thank
productions or production personnel. A "mahalo" ad was placed in a special
issue of "The Hollywood Reporter" to the 100 most powerful women in
entertainment. Film Offices of the Hawaiian Islands also contributed a CD,
representing all the islands, for a take -away gift for the 100 most powerful
women luncheon.
2. Provide support services to over 100 production companies before, during, and after
on -island production.
Provided support to over 90 production requests. Assisted over 50 projects in
completing successful productions on -island.
3. Participate in film industry organizations and on industry boards to support the
growth of the industry, on average of 12 times a year.
Represented the County and participated in two (2) Hawaii Film and
Entertainment Board meetings, two (2) committee meetings for the Hawaii
Television and Film Development Board, two (2) meetings of The Film Offices of
the Hawaiian Islands and several extended conference calls of the same group.
4. Participate in trade shows, festivals and conferences pertaining to the film industry at
least five (5) times a year.
Participated in the Association of Film Commissioners International
Cineposium, and The Hawaii International Film Festival in Honolulu and on
the Big Island.
5. Work with universities, unions, extension programs and industry membership
organizations to bring film educational programs to the Big Island.
Assisted the University of Hawai`i/Pacific New Media and Hawaii Preparatory
Academy in offering a weekend film school, a screenwriting class and two (2)
workshops in photoshop and dreamweaver.
Six Month Progress Report on Program Objectives for FY 2004-05 13
RESEARCH & DEVELOPMENT
FILM
6. Host and/or assist and coordinate familiarization and scouting tours for at least five
(5) large feature or television potential productions interested in filming on the Big
Island.
Hosted and/or assisted coordination for scouting tours for three (3) reality
shows: NBC's, "Average Joe"; Banyan Productions, "A Dating Story" and "A
Make -over Story"; and one "untitled" independent feature.
7. Provide interviews and information to numerous industry media, locally, nationally
and internationally.
Provided information and interviews to the quarterly "Hawai`i Film & Video"
magazine, "The Hollywood Reporter," "Variety" magazine, "Production
Update" magazine, the "Wall Street Journal," "Honolulu Star -Bulletin," "West
Hawaii Today," "Hawai`i Tribune -Herald," and "Big Island Journal."
8. Inform and educate the community to the practices of the film industry by attending
at least three functions and providing at least two speeches.
Participated in a roundtable with Hawaii film commissioners and key
legislators to strategize a legislative package for 2004. Attended and
participated in networking with attendees and press at the 5TH Annual City
Bank TIGR Awards Luncheon and at the opening of The Big Island Festival.
9. Continue the development of the digital imaging system and the relational, searchable
database for the Film Office web site. Continue upgrades as necessary.
Phase II of the web site upgrade has been completed and Phase III will begin.
Six Month Progress Report on Program Objectives for FY 2004-05 14
RESEARCH & DEVELOPMENT
AGRICULTURE
1. Increase the availability of land for sustainable diversified agriculture by 1,000 acres
per year.
Action Plan — 1. Change the agricultural tax code to encourage real farming.
Provided technical input to the Department of Finance Tax
Committee relating to valuation of agriculture zoned lands.
The revision of the agricultural tax code is in progress.
Action Plan — 2. Encourage land owners to provide lands for diversified
agriculture.
Assisted Shipman and Bishop Estate in developing land lease
strategies for their respective lands in the Puna area for
diversified agriculture.
Served on the DLNR Land Lease Committee that reviews and
recommends State land leases to farmers.
2. Increase the total value of agriculture in Hawaii County by $5 million per annum.
Action Plan —1. Provide direct support for eight County agriculture extension
programs.
Awarded supplemental funding for 13 agriculture extension
programs of which eight were for information and education
programs and five were for research programs. Total amount
of grant provided was $67,800 of which $38,000 was for
information and education and $29,800 was for research. The
County's total grant of $67,000 was used to leverage $758,000
from other sources, a ratio of 1:11.31. The following are the
agriculture extension programs:
2002 Hawaii Noni Conference
• Revised Edition of Hawaii Grown Workbook
• Evaluation of New Vegetables and Herbs Cropping System
• Salt Water Ornamental Fishes Production System
• Federal Organic Rule Training Workshop
• 12th Annual International Tropical Fruit Conference
• Tropical Fruit Guide
• Hawaiian Bat Research
• Phosphorus in Hawaiian Kikuyugrass Pastures Research
• 43rd Hawaii Macadamia Nut Conference
• Agriculture Conference
• Landscape Certification Training Program
• Cost of Production of Grass -Fed Beef
Completion rate of 163%.
Final Status Report on Program Objectives for FY2002-03
RESEARCH & DEVELOPMENT
AGRICULTURE
Action Plan — 2. Develop a strategic agricultural water plan for the Big Island.
This project is on hold awaiting for the State Department of
Agriculture's
action on the statewide agriculture water plan.
3. Increase our self-sufficiency of food by replacing 500,000 pounds per year of imports
with local production.
Action Plan — 1. Provide direct support for four marketing programs for Big
Island products.
Awarded ten marketing programs. Total amount of grant
provided was $60,500, which was used to leverage $448,500
from other sources, a ratio of 1:7.41. The following are the
marketing programs:
• 2002 Big Island Farm Fair
• 2003 Hawaii State Farm Fair
• 2002 Kamuela Grown Produce Promotion
• Tropical Flower Promotion
• Test Marketing of Ready -to -Eat Breadfruit
• Promotion of Alternative Woods
• Mid -Pacific Horticultural Trade Show
• 2003 Natural Food Expo West
• 2003 NRA National Restaurant Hotel/Motel Show
• HICC Agricultural Products Expo
Completion rate of 250%.
Final Status Report on Program Objectives for FY2002-03
RESEARCH & DEVELOPMENT
TOURISM
Partner with the Big Island Chapter of the Hawaii Visitors and Convention Bureau,
Big Island Group, and other appropriate organizations in advertising and marketing
programs by June 2003.
The County continued its partnership with respected visitor industry
membership to contribute to the identified advertising and marketing programs
proposed to benefit the visitor industry community. Completion rate of 100%.
2. Provide funding and/or support to at least six festivals and two sporting events that
attract visitors to the Island of Hawaii.
The County contracted with organizations for the production of nine festivals
and two sporting events for the Island of Hawaii. The festivals included the
following:
• The Merrie Monarch Festival
• A Taste of the Hawaiian Range Festival
• Big Island Slack Key Festival
• Ka`u Hula Festival
• Queen Lili`uokalani Festival
• Hawai`i's Big Island Festival
• The Chinese New Year Festival
• Aloha Festivals, Hawaii Island
• The Waimea Cherry Blossom Festival
The sporting events funded the Hawaiian International Billfish Tournament and
the Big Island International Marathon.
Completion rate of 138%.
3. Provide at least three seed grants to community groups to develop tourism products
and/or programs that enhance the culture and visitor experience.
The County continued to increase product development programs for the Island
of Hawaii through grants to seven community groups for developing tourism
products and/or programs that enhance the culture and visitor experience. The
largest contribution by Hawaii County is to destination groups for providing
greetings program to cruise ship passengers. The other lesser grants in cultural
tourism included Japanese culture exhibitions, Korean centennial celebrations,
Hamakua coast historical guide, ukulele and slack key workshops, and Kona
Historial Interpretive programs. Completion rate of 200%.
Final Status Report on Program Objectives for FY2002-03
RESEARCH & DEVELOPMENT
TOURISM
4. Increase the inventory of tourism resources to facilitate in the planning and
development of tourism programs for the Island of Hawaii by June 2003.
The County received State tourism grants totaling $765,000, increasing the
department's tourism program budget to $1,109,500 for the planning and
development of tourism programs on the Island of Hawaii. Completion rate of
300%.
Final Status Report on Program Objectives for FY2002-03
RESEARCH & DEVELOPMENT
ECONOMIC DEVELOPMENT
Administer the Enterprise Zone (EZ) Program and coordinate with the Department of
Business, Economic Development and Tourism for the dissemination of EZ
information and to promote the newly expanded zones via meetings and literature.
Market EZ Program and increase number of tenants by ten businesses.
A total of 50 Hawaii Island businesses participated in the EZ Program. Seven
businesses completed their participation in the program this year and because of
unstable economic conditions as a result of September 11, 2001 terrorist attacks,
and the war in Iraq, a business closed and only three new businesses elected to
participate in the program.
2. Complete a five-year Comprehensive Economic Development Strategy (CEDS)
according to Economic Development Administration guidelines to qualify County of
Hawaii projects for Federal funding by June 2003.
Hawaii Island Economic Development Board was awarded a contract to update
Hawaii County's CEDS by December 2003.
3. Assist community-based organizations with economic development projects by
building leadership capacity to enable organizations to create employment
opportunities by 2003.
Community Connection 2001-2002 Leadership Training provided through
Hawaii Alliance of Community -Based Economic Development. Eighteen
community leaders from nine organizations received training in leadership and
community capacity building in "grassroots" planning, support, and decision-
making that enables community-based organizations to develop viable
sustainable business ventures that serve local needs. This project is a
collaborative effort of many organizations that provide funding and support.
Provided funding to Volunteer Legal Services Hawaii to provide the six -workshop
series, "Charting a Successful Course for Your Nonprofit." A total of 22 individuals,
representing 19 organizations, attended one or more of the sessions.
Final Status Report on Program Objectives for FY2002-03
RESEARCH & DEVELOPMENT
ECONOMIC DEVELOPMENT
4. Provide support and funding for the development of the Hawaiian Heritage Corridor
projects by June 2003.
Three projects were funded during the past year to further develop projects in
the Hawaiian Heritage Corridor.
• Kona Historical Society published a Guide to Historic Sites.
• Naalehu Main Street began development of the historic Kamaoa Church
where Father Damien preached at a visitor site.
• Naalehu Theater developed a brochure and web site to promote the theater
as a historical site and programs developed by the organization.
Hana Laulima plans to establish a Ka`u Hawaiian Cultural Center. The group was
not able to retain their DLNR lease for the property, but the organization has begun
to strengthen and build their capacity and membership. Assisted the group in
identifying grant sources.
5. Develop partnerships to enhance the health and wellness industry for Hawaii County
by June 2003.
Funding provided to Five Mountains Medical Community, Inc. to develop a
marketing program to market Hawaii Island as a health and wellness
destination.
6. Assist in the coordination and development of community computer centers in
communities on Hawaii Island by June 2003.
Established Right Track computer training centers in Pahoa, Laupahoehoe,
Pahala, and Kona. This project is a partnership between Hawaii Community
College's Office of Continuing Education Rural Development Program and
Training, Hawaii County Economic Opportunity Council, and the Rural
Development Program.
Assist Department of Business, Economic Development and Tourism (DBEDT) in
the development of the Hilo Foreign -Trade Program to encourage manufacturing,
stimulate capital investment, generate employment opportunities and enhance
international trade by June 2003.
Advocated for a DBEDT part-time Foreign -Trade Zone position in Hilo, which
was established. This enabled the dissemination of information on the benefits
of the program to businesses in East Hawaii.
Final Status Report on Program Objectives for FY2002-03
RESEARCH & DEVELOPMENT
ECONOMIC DEVELOPMENT
8. Support opportunities to partner with agencies in preparing the island's workforce for
anticipated job opportunities and to assist incumbent workers for job advancements
through training or retraining by June 2003.
Provided funding to Junior Achievement of Hawaii to purchase curriculum
material for classroom use and volunteer recognition.
Provided partial funding and established partnership with Hawaii Community
College's Rural Development Program to create job opportunities and to assist
in preparing the workforce for anticipated job openings in the areas of
astronomy, forestry, agriculture, biotechnology, environmental science,
computer technology, tourism, entrepreneurial development, education, and
public health and safety.
Provided Houokaa Ohana Incubator Kitchen with technical assistance. The
project develops entrepreneurial businesses and provides job training to low-
income residents in the district. Four new business started and two businesses
continued operation at the facility and businesses have created 15 additional job
opportunities. One business has established their own facility for one year and
has created six additional job opportunities. There were three individuals
recruited in the apprenticeship program.
9. Other Accomplishments
Assisted in the preparation of the following grant proposals:
• Mayor's Office: Shippers Wharf awarded $6,400 for clean up of stored oil in
Ocean View.
• Fire Department: Request for training and teaching equipment were
awarded a Federal grant of $152,948.
• Environmental Management: EPA awarded a Brownsfield Targeted Site
Assessment grant of up to $100,000.
• Wainaku/Kaiwiki Association: Awarded $3,000 from Mo Betta Together.
• Hilo High School Vocational Venture: Awarded $8,265 from Alu Like.
• Naalehu Main Street: Awarded $12,200 from Mo Betta Together for
creation of a peaceful community garden on 1864 historical church site.
• Naalehu Main Street: Awarded $19,400 from Mo Betta Together to build a
preschool play area in Waiohinu Park.
Provided other departments and community organizations with information on
68 Request for Proposals.
Final Status Report on Program Objectives for FY2002-03
RESEARCH & DEVELOPMENT
ENERGY
1. Administer post -retrofit aspects of the performance contracts used to upgrade energy
using equipment in County -owned buildings.
a. Phase 2 — Monitor guaranteed energy savings resulting from retrofits of the Hilo
Public Safety Building and Kona Police Station.
For the first year of post -retrofit operations, audited electricity savings were
on target at $143,934.
b. Phase 3 —Implement retrofits at the remaining inventory of County buildings as
funding permits.
County electricians retrofitted the Hilo and Waimea base yards with high -
efficiency fluorescent lamps and ballasts.
2. Represent the interests of Hawaii County in HELCO's Integrated Resource Planning,
in PUC dockets, and at the State Legislature.
Participated in the Hawaii Energy Policy Forum meetings of University of
Hawaii-Manoa to develop energy-related bills for the 2004 State Legislature.
Implement County Energy Emergency Plans that are consistent with State Energy
Emergency Plans.
Maintained close liaison with State and Federal agencies in regard to mitigating
impacts of natural disasters and terrorism threats.
4. Implement a solar energy project at a County facility on a performance contract basis
[no up -front funding by County] by 6/30/03.
RFP issued but Parks & Recreation decided not to proceed with the proposal
received for a solar electric system at the Kona Community Aquatic Center.
5. Facilitate energy efficiency programs in the Department of Water Supply (DWS).
Department of Water Supply started work on this program and reported annual
savings of $225,000 through measures implemented to June 30, 2003. The
Energy Coordinator assisted DWS in a successful application for a $42,810 grant
from U.S. Department of Energy to fund certain aspects of the energy efficiency
program.
Final Status Report on Program Objectives for FY2002-03
RESEARCH & DEVELOPMENT
ENERGY
Participate in the Rebuild America program to obtain technical assistance and grants
from the U.S. Department of Energy. Provide assistance to other organizations and
communities interested in implementing energy efficiency measures.
Awarded a $5,000 grant to The Kohala Center for their "Energy Roundtable"
program for the Big Island.
7. Seek grant funds and utility rebates for County energy related programs.
County received $9,581.52 in HELCO Demand Side Management rebates during
this period.
8. Administer the Project Impact grant from FEMA to completion by September 20,
2002.
Project completed. The final report on this $500,000 grant was submitted to
FEMA on November 2002.
9. Foster the growth of existing and new scientific and high technology industries in
Hawaii County.
Represented Mayor Kim on NELHA's Board of Directors and Research
Advisory Committee evaluating project proposals from technology -oriented
companies.
Final Status Report on Program Objectives for FY2002-03
RESEARCH & DEVELOPMENT
INFORMATION RESOURCE & GRANT CENTER
Collect statistical information for and publish the County of Hawai `i Data Book by
June 2003.
Completion rate of 80%.
2. Compile monthly economic data (showing previous year comparisons) and distribute
to interested
parties as the County of Hawai `i Statistics by the 15`h of each month; provide
accessibility via County of Hawai`i's web site.
Completion rate of 100%.
3. Fulfill research and informational needs of the County through the acquisition and
maintenance of
relevant research materials on an ongoing basis.
Completion rate of 100%.
4. Maintain a clip file of articles of interest to, and in support of departmental programs,
and generate an annual subject index of articles affecting Hawaii County by June
2003.
Completion rate of 75%.
5. Maintain the Library Information System (LIS) database by classifying and
cataloging library materials on an ongoing basis.
Completion rate of 35%.
6. Respond to all requests for statistical, reference and program information daily and on
demand.
Completion rate of 100%.
7. Review and update the County of Hawaii Facts and Figures, published by the
Department of Business, Economic Development and Tourism by June 2003; provide
accessibility via County of Hawaii web site.
Completion rate of 25%.
8. Provide training and technical assistance for department designees and community
volunteers in grant writing.
Completion rate of 75%.
Final Status Report on Program Objectives for FY2002-03 10
RESEARCH & DEVELOPMENT
FILM
1. Work with universities, unions, extension programs, and industry membership
organizations to bring film educational programs to the Big Island.
Held two initial conversations regarding the creation of University of Hawaii
film classes on the Big Island. The first conversation was with Chris Lee,
Founding Co -Director of the University of Hawaii Cinematic and Digital Arts
Program; and the second was with Sandra Sakaguchi, Provost Hawaii
Community College; and Kathleen Damon, Director of the University of Hawaii
Center, West Hawaii. Follow-up meeting with Chris Lee amounted to an
assurance that the University of Hawaii Film School would not be Oahu centric
and would have classes on the Big Island. The Film School still is in the planning
stages as to the program and has to have the Board of Regents' approval.
Completion rate of 50%.
2. Participate in film industry organizations and on industry boards to support the
growth of the industry, on average of 12 times a year.
Represented the County and participated in three Hawaii Television and Film
Development Board meetings. Also, participated in four subcommittee meetings
of the Board regarding permitting and incentives. Represented the County and
participated in three meetings of the Hawaii Film and Entertainment Board.
Participated in eight Film Offices of the Hawaiian Islands meetings and several
extended conference calls of same group. Represented the County as a member
of the Na Leo `O Hawaii Board. Completion rate of 100%.
3. Participate in trade shows, festivals, and conferences pertaining to the film industry at
least five times a year.
Represented the County at the "Production East" trade show in New York.
Participated in the Hawaii International Film Festival in Honolulu and on the
Big Island. Attended the Entertainment Business Group's, "Producers Business
Master Class," sponsored by the Hawaii TV and Film Development Board.
Participated in the Sundance Film Festival as a co-sponsor with the Film Offices
of the Hawaiian Islands. Represented the County at the AFCI Locations
tradeshow and at the Maui Film Festival. Completion rate of 100%.
Final Status Report on Program Objectives for FY2002-03 11
RESEARCH & DEVELOPMENT
FILM
4. Market, promote, and advertise the Big Island in conjunction with the Film Offices of
the Hawaiian Islands by hosting industry events and instituting an advertising
campaign.
The Film Offices of the Hawaiian Islands instituted a new advertising campaign
with the first in a series of "As Close As Faraway Gets" in the Hollywood
Reporter special `Bond" issue. The campaign continued with placements in the
trade magazines Variety, Locations, and the Hollywood Reporter.
The Film Offices of the Hawaiian Islands hosted a reception at the American
Film Institute Film Festival for filmmakers and industry executives in
conjunction with Aloha Airlines, the Hilton Waikoloa Village, and Starwood
Hotels. Completion rate of 100%.
Provide support services to over 100 production companies before, during, and after
on -island production.
Provide support to over 200 production requests. Assisted over 110 projects in
completing successful productions. Completion rate of 100%.
6. Host and coordinate familiarization and scouting tours for at least five large feature or
television potential productions interested in filming on the Big Island.
Hosted and/or coordinated scouting tours for two Sony/Columbia Pictures
feature productions, "Fertig" and "Kamehameha"; two reality series, "The Last
Resort' and "The Mole"; and the first Japanese feature filming in the islands,
"Mana." Coordinated the MSN film crew from Korea in filming a documentary
on Mayor Kim. Hosted independent filmmaker Kayo Hatto in scout and casting
for "Fishbowl and Some Dimes." Completion rate of 100%.
7. Provide interviews and information to numerous industry media locally, nationally,
and internationally.
Provided information and interviews to the quarterly "Hawai`i Film & Video"
magazine, Star -Bulletin, Honolulu Advertiser, West Hawaii Today, Hawaii
Tribune -Herald, The Hollywood Reporter, Variety, and Production Update.
Completion rate of 100%.
Final Status Report on Program Objectives for FY2002-03 12
RESEARCH & DEVELOPMENT
FILM
8. Inform and educate the community to the practices of the film industry by attending
at least three functions and providing at least two speeches.
Participated in an informational film briefing with several State legislators and
members of the film industry. Participated in the Big Island Hawaii
International Film Festival committee to help organize and inform the
community about the festival. Attended the Big Island Visitor's Bureau Annual
Luncheon. Participated as a panelist in Film Industry Day at the State
Legislature. Participated as a panelist in a film industry presentation to the
Sales and Marketing Executives of Honolulu. Completion rate of 100%.
Continue the development of the digital imaging system and the relational, searchable
database for the Film Office web site. Continue upgrades as necessary.
Final stages of processing the award to begin Phase I of the upgrade were
accomplished. Phase I of the upgrade has been completed. Completion rate of
100%.
Final Status Report on Program Objectives for FY2002-03 13
22
HIGHWAY FUND
PUBLIC WORKS
TRAFFIC DIVISION
Administration (Support Staff & Planning/Investigations)
Review construction plans, traffic studies, change of zones, variances, etc., within 10
working days 90% of the time.
Reviewed 52 out of 66, or 79% of the construction plans, traffic studies, change
of zones, variances, etc. within 10 working days of receipt. Goals were not
realistic and placed too high. Complex projects require more review time.
Hence, goals for future years were lowered. We anticipate doing better with the
new Engineering and Design section.
2. Investigate and resolve complaints and requests for new traffic control devices,
including appropriate traffic studies within 90 days 90% of the time.
Investigated and resolved 41 out of 62, or 66%, of the complaints and requests
for traffic control devices, including appropriate traffic studies within 90
working days of receipt. The shortfall resulted from a staff shortage and other
projects taking higher priority.
3. Review and approve road closure permit applications within 5 working days 100% of
the time.
Reviewed and approved 42 out of 43, or 98%, of the road closure permit
applications within 5 working days of receipt. The shortfall was a result of
processing one of the road closures within a 10 day time frame, rather than 5
working days.
Traffic Signal & Street Light
1. Repair defective street lights when reported (S. Hilo, N. Hilo, Puna, N. & S. Kona)
within 3 working days 90% of the time.
Processed 554 out of 824, or 67%, of the repair requests received for the repair
of defective street lights within 3 working days of the date of referral. The
shortfall is the result of staff shortages caused by long term sick leaves.
2. Repair defective street lights when reported (Ka'u, N. & S. Kohala & Hamakua)
within 7 working days 90% of the time.
Processed 163 out of 231, or 71%, of the repair requests received for the repair
of defective street lights within 7 working days of the date of referral. Resulted
from staff shortages and assisting the East Hawaii section with repairs.
Six Month Progress Report on Program Objectives for FY 2003-04
PUBLIC WORKS
TRAFFIC DIVISION
3. Investigate and resolve traffic signal complaints within 3 working days 95% of the
time.
Processed 257 out of 264, or 97%, of the repair requests received for the
investigation and resolution of traffic signal problems within 3 working days of
referral.
4. Complete 100% of the conversion of incandescent green signals to L.E.D.s, part of
Traffic's Energy Conservation Program.
Completed 800 out of 824, or 97%, of the conversion of incandescent green
signals to L.E.D.s. The shortfall is the result of staff shortages caused by long
term sick leaves.
Traffic Signs & Markings
Complete work orders for new traffic control devices within 3 months 90% of the
time.
Processed 27 out of 33, or 82% of the work orders for new traffic control devices
within 3 months of receipt. The shortfall is the result of staff shortages caused
by long term sick leaves and bad weather.
2. Complete maintenance work orders within 3 months 85% of the time (recurring
maintenance).
Processed 187 out of 202, or 93%, of the maintenance work orders within 3
months of receipt.
3. Fabricate 2,700 (estimated amount) traffic control signs.
Fabricated 1,020 (actual amount) traffic control signs of the anticipated 2,700
for the fiscal year. Required sign fabrications for this period were less than
anticipated. All jobs have been completed.
Six Month Progress Report on Program Objectives for FY 2003-04
1018134 ffieyt M12
TRAFFIC DIVISION
4. Stripe or restripe 120 miles of traffic pavement markings.
Striped or restriped 403 miles of traffic pavement markings of the anticipated
120 miles for the fiscal year. Production in this area has slowed down due to
staffing shortages caused by long term sick leaves and bad weather.
5. Install 6,500(estimated amount) new or replacement raised pavement markers.
Installed new or replaced 1,259 (actual amount) raised pavement markers of the
anticipated 6,500 for the fiscal year. The needs for installation of pavement
markings for this period have been less than anticipated. All jobs have been
completed.
Six Month Progress Report on Program Objectives for FY 2003-04
PUBLIC WORKS
HIGHWAY MAINTENANCE DIVISION
1. Continue the islandwide in-house resurfacing program and resurface a total of 34
miles.
For July — December 2003, we resurfaced 2.60 miles of various County roads:
South Hilo
North Hilo/Hamakua
North/South Kohala
North/South Kona
Ka'u
Puna
.28 miles
None during this time
None during this time
2.32 miles
None during this time
None during this time
2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total) per
operator/equipment per workday and the goal of a five-week cycle per district.
For July — December 2003, our grass cutting cycles were completed as follows:
So Hilo
North Hilo/Hamakua
North/South Kohala
North/South Kona
Ka'u
Puna
Additional information:
South Hilo
North Hilo/Hamakua
North/South Kohala
North/South Kona
Ka'u
Puna
6-7 weeks
6 weeks
5-6 weeks
6-7 weeks
6 weeks
7 weeks
Complaints from Public
Received
Completed
Pendin¢
437
430
7
48
47
1
9
9
0
173
146
27
5
5
0
88
70
18
760
707
53
Six Month Progress Report on Program Objectives for FY 2003-04 4
PUBLIC WORKS
TRAFFIC DIVISION
Administration (Support Staff & Plannina/Investigations)
1. Review construction plans, traffic studies, change of zones, variances, etc., within 10
working days 90% of the time.
Reviewed 80 out of 94, or 85% of the construction plans, traffic studies, change
of zones, variances, etc. within 10 working days of receipt. Goal not achieved
due to heavy workloads.
2. Investigate and resolve complaints and requests for new traffic control devices,
including appropriate traffic studies within 90 days 90% of the time.
Investigated and resolved 145 out of 159, or 91 %, of the complaints and requests
for traffic control devices, including appropriate traffic studies within 90
working days of receipt.
3. Review and approve road closure permit applications within 5 working days 95% of
the time.
Reviewed and approved 97 out of 97, or 100%, of the road closure permit
applications within 5 working days of receipt.
Traffic Signal & Street Light
1. Repair defective street lights when reported (S. Hilo, N. Hilo, Puna, N.& S. Kona)
within 3 working days 90% of the time.
Processed 979 out of 1,777, or 55%, of the repair requests received for the
repair of defective street lights within 3 working days of the date of referral.
The shortfall resulted from a staff shortages caused by long term sick leaves.
2. Repair defective street lights when reported (Ka'u, N. & S. Kohala & Hamakua)
within 7 working days 90% of the time.
Processed 313 out of 439, or 71%, of the repair requests received for the repair
of defective street lights within 7 working days of the date of referral. Resulted
from a staff shortage and assisting the East Hawaii section with repairs.
Final Status Report on Program Objectives for FY 2002-03
PUBLIC WORKS
TRAFFIC DIVISION
3. Investigate and resolve traffic signal complaints within 3 working days 95% of the
time.
Processed 646 out of 671, or 96%, of the repair requests received for the
investigation and resolution of traffic signal problems within 3 working days of
referral.
4. Complete 50% of the conversion of incandescent green signals to L.E.D.s, part of
Traffic's Energy Conservation Program.
Completed 58 out of 83, or 70%, of the conversion of intersections.
Traffic Signs & Markings
1. Complete work orders for new traffic control devices within 3 months 90% of the
time.
Processed 124 out of 139, or 89% of the work orders for new traffic control
devices within 3 months of receipt.
2. Complete maintenance work orders within 6 months 85% of the time.
Processed 666 out of 714, or 93%, of the maintenance work orders within 6
months of receipt.
3. Fabricate 2,700 traffic control signs.
Fabricated 1,851 traffic control signs of the anticipated 2,700 for the fiscal year.
The shortfall resulted from staff shortages caused by long term leaves of
absence.
4. Stripe or restripe 120 miles of traffic pavement markings.
Striped or restriped 146 miles of traffic pavement markings of the anticipated
120 miles for the fiscal year.
5. Install 6,500 new or replacement raised pavement markers.
Of the anticipated 6,500 raised pavement markers, only 3,000 needed to be
replaced for the fiscal year. Of the 3,000 raised pavement markers, 2,799 were
replaced.
Final Status Report on Program Objectives for FY 2002-03
PUBLIC WORKS
HIGHWAY MAINTENANCE DIVISION
1. Continue the islandwide in-house resurfacing program and resurface a total of 32
miles.
Objective achieved. We resurfaced 39.63 miles of various County roads:
South Hilo
11.26 miles
North Hilo/Hamakua
3.33 miles
North/South Kohala
5.99 miles
North/South Kona
8.68 miles
Ka'u
2.45 miles
Puna
7.92 miles
2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total) per
operator/equipment per workday and the goal of a six-week cycle per district.
Our grass cutting cycles were completed as follows:
So Hilo
North Hilo/Hamakua
North/South Kohala
North/South Kona
Ka'u
Puna
Other information:
South Hilo
North Hilo/Hamakua
North/South Kohala
North/South Kona
Ka'u
Puna
6-7 weeks
4-5 weeks
5-6 weeks
6-7 weeks
6 weeks
7 weeks
Complaints from Public
Received
Completed
Pendine
635
603
32
93
91
2
59
56
3
255
244
11
17
17
0
145
138
7
1,204
1,149
55
Final Status Report on Program Objectives for FY 2002-03 3
23
"7G��� FUND
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
ADMINISTRATION
1. Submit bills to the Environmental Management Commission and Council to
implement pretreatment regulations and initiate capacity assessment fees before
12/31/03.
Draft ordinance related to capacity assessment fees is planned for review and
approval by the Environmental Management Commission at their meeting
scheduled for 2/25/04.
2. Complete 2 CIP design projects before 6/30/04: 1) Komohana Heights Collector
Sewer, and 2) Kealakehe Constructed Wetlands.
Design for Komohana Heights Large Capacity Cesspool Replacement Project is
in progress. Consultant selection is being conducted for Kealakehe Constructed
Wetlands.
3. Complete 1 CIP construction project before 6/30/04: 1) Kealakehe Pilot Cell Project
Construction of Kalaniana'ole Interceptor Sewer Rehab Project, Phl is
expected to be completed by 09/04. Phase II is expected to follow by
approximately 3 months.
• Construction of Kealakehe Effluent Reuse, PhIIa is expected to be completed
by 06/04.
Maintain NPDES permit violations to none by ensuring regulatory compliance for FY
03-04.
No permit violations to date this FY.
5. Reduce delinquent account balance by 10% from FY 01-02 actual.
Delinquent accounts are currently 51 % (Total outstanding over 90/180 days /
Total A/R), which represents a 3% increase from the actual figure reported for
the FY 01-02. The increase is primarily attributed to the growing outstanding
account balances of a few non-residential customers. One non-residential
customer in particular, currently has total outstanding balances over 90 days on
their accounts that amounts to 35% of the total over 90 days balance. However,
this customer has recently made an effort to resume their payments on their
sewer service accounts and we hope to see more positive results by the end of this
FY 03-04. In an effort to improve the collections of our delinquent accounts, an
accounts receivable collections committee was formed in January 2002.
Six Month Progress Report on Program Objectives for FY 2003-04
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
ADMINISTRATION
Thus far, the committee has reviewed our current policies and procedures along
with our inventory of delinquent accounts and has made recommendations for
improving the collections of these accounts receivables. Some of these
recommendations have already been implemented while others need further
review and require changes to the County Code before implementation.
Although this report does not reflect improvement in the statistics for our
delinquent account balance, improvement to collection of our accounts
receivables is an ongoing process. We expect to show positive results by the end
of the fiscal year 03-04.
Six Month Progress Report on Program Objectives for FY 2003-04
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
OPERATIONS
1. Maintain Preventable Sewage Spills to less than 5 per year.
One Preventable Sewage Spill has occurred.
2. Obtain acceptable ratings from Department of Health for at least 60% of our total
number of facilities for FY 03-04.
The County facilities have not been inspected by the DOH during this period.
3. Maintain laboratory quality control for FY 03-04.
Satisfactory.
4. Complete budgeted Equipment Replacement Projects for FY 03-04.
• Replacement of HWWTP Biotower Pumps and No. 3 Water Pumps
currently in progress.
• Repair of HWWTP Primary Clarifier No. 3 currently in progress.
• Bid Opening for HWWTP Replace Grit Classifiers scheduled for February
12, 2004.
• King Kamehameha SPS Renovation scheduled to go out to bid in February
2004, pending plan approvals.
Six Month Progress Report on Program Objectives for FY 2003-04
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
ADMINISTRATION
Submit 4 bills to Council and/or the Environmental Management Commission to raise
sewer user fees and recycled water rates, adopt sewer connection program, implement
pretreatment regulations, and initiate capacity assessment fees before 12/31/02.
• Bill to raise sewer user fees and recycled water rates was submitted to
Council. Council rejected increase in sewer user fees, but adopted recycled
water rates.
• Sewer Connection Loan Program Bill was referred to Environmental
Management Commission by Council and is currently on hold since we do
not have adequate staff to administer the program if it were enacted.
• Pretreatment regulations being incorporated into amended Sewer Code Bill
by consultant contract.
• Capacity Assessment Bill was referred to Environmental Management
Commission by Council and is currently being revised by consultant to
incorporate a Needs Assessment.
2. Complete 2 CIP design projects before 6/30/03: 1) Wailoa Force Main 2) Kealakehe
Effluent Reuse Expansion Phase II.
Wailoa Force Main design 95% complete. Kealakehe Effluent Reuse Phase II
design consultant being selected based on authorization from Mayor to proceed
with the project. The fast -tract design of the Kalanianaole Interceptor Sewer
Rehabilitation project is in progress, with Phase I design completed and
advertised for bid. Phase II design is 60% complete.
3. Complete 1 CIP construction projects before 12/31/02: Komohana Gardens Collector Sewer.
Mayor has indicated all non-essential Wastewater CIP projects are on hold.
Construction of Komohana Gardens Collector Sewer on indefinite hold.
4. Reduce NPDES permit violations to none by ensuring regulatory compliance for FY 02-03.
The Hilo Wastewater Treatment Plant has exceeded our limitations for
phosphorus on several occasions and has failed to meet Whole Effluent Toxicity
requirements in one instance. A Toxicity Reduction Evaluation was prepared
and submitted to the Department of Health in December 2002. Recently,
USEPA has requested a more in-depth examination of the sources of toxicity. In
response, WWD is currently addressing their comments and keeping the
Department of Health informed.
Final Status Report on Program Objectives for FY 2002-03
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
ADMINISTRATION
5. Reduce delinquent account balance by 5% from FY 01-02 estimate.
Delinquent accounts are currently 51% (Total outstanding over 90/180 days /
Total A/R), which represents a 3% increase from the actual figure reported for
the FY 01-02. The increase is primarily attributed to the growing outstanding
account balances of a few non-residential customers. One non-residential
customer in particular, currently has total outstanding balances over 90 days on
their accounts that amounts to 35% of the total over 90 days balance. However,
this customer has recently made an effort to resume their payments on their
sewer service accounts and we hope to see more positive results by the end of this
FY 03-04. In an effort to improve the collections of our delinquent accounts, an
accounts receivable collections committee was formed in January 2002. Thus
far, the committee has reviewed our current policies and procedures along with
our inventory of delinquent accounts and has made recommendations for
improving the collections of these accounts receivables. Some of these
recommendations have already been implemented while others need further
review and require changes to the County Code before implementation.
Although this report does not reflect improvement in the statistics for our
delinquent account balance, improvement to collection of our accounts
receivables is an ongoing process. We expect to show positive results by the end
of the fiscal year 03-04.
Final Status Report on Program Objectives for FY 2002-03
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
OPERATIONS
1. Maintain Preventable Sewage Spills to less than 5 per year.
No Preventable Sewage spills within the period.
2. Obtain acceptable ratings from Department of Health for at least 60% of our total
number of facilities for FY 02-03.
Only the Kapehu WWTP was rated during the period. The facility received an
Acceptable rating.
3. Establish realistic equipment replacement plan and execute plan for FY 02-03.
The following Equipment Replacement projects were completed during the
period:
• Abandon Kulaimano Effluent Polishing Pond,
• Fabricate Kulaimano Waste Pump Assembly,
• Install Kealakehe Effluent Facility Air Relief Valve.
• Closure of Kulaimano Effluent Pond.
• Modified Hilo Wastewater Treatment Plant Primary Scum Pump.
• Modified Pua and Wailoa Sewer Pump Stations Level Control Systems
modifications.
• Repaired Kealakehe Wastewater Treatment Plant for aeration system.
• Installed ventilation fans at Kealakehe Wastewater Treatment Plant.
• Installed new type of carbon at Pua Sewer Pump Station to address odor
issues, reducing 112S levels to well below Clean Air requirements.
• Continued infiltration/inflow reduction to the Hilo Wastewater
Treatment Plant
The following projects are on-going projects:
• HWWTP Comprehensive Facility Review,
• Design of the Wailoa SPS Renovation,
• Design of the King Kam SPS Renovation,
• Design of HWWTP Biotower and No. 3 Water Pump Replacement
• Design of HWWTP Coating Rehabilitation
• Design of Pua Odor Control System
• Design of HWWTP DAFT Conversion
Final Status Report on Program Objectives for FY 2002-03
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
OPERATIONS
4. Maintain laboratory quality control for FY 02-03.
An on-site audit of the Laboratory Quality Control procedures was performed
for the Kulaimano WWTP by the Department of Health and resulted in an
acceptable rating.
5. Reduce Wet Weather inflow to the Papaikou WWTP by 25,000 gallons per day.
Efforts to address I/I in the Papaikou Sewer System have been delayed due to
additional problems, which were identified in the Hilo Sewer System.
Final Status Report on Program Objectives for FY 2002-03
24
1U7C1 M7G77GRY 1� J1N
CEMETERY FUND
1. Conduct maintenance and repair activities.
Maintenance and repair activities have been conducted daily.
2. Complete at least one improvement project by June 30, 2004.
We are planning to repave portions of the roadway by June 30.
Six Month Progress Report on Program Objectives for FY 2003-04
PARKS & RECREATION
CEMETERY FUND
1. Conduct maintenance and repair activities.
Objective achieved. Maintenance and repair activities have been conducted
daily.
2. To repave the current roadway by June 30, 2003.
Objective not achieved. Improvements to roadway have been postponed due to
projects in other areas.
3. Acquire an additional 10 acres of land by June 30, 2003.
Objective not achieved — acreage was not acquired by June 30. We are still in
the process of trying to purchase an additional 11 acres.
Final Status Report on Program Objectives for FY 2002-03
25
BIKE---1-/.WAY FUND
PARKS & RECREATION
BIKEWAY FUND
Begin the construction phase of the Waimea Trails and Greenways Project by
June 30, 2004.
Construction is anticipated to begin early 2005.
2. Conduct one recreational bike activity in each of 5 recreational districts by
June 30, 2004.
The Recreation Division has established bike activities in 2 out of 5 districts.
Six Month Progress Report on Program Objectives for FY 2003-04
PARKS & RECREATION
BIKEWAY FUND
1. Begin the construction phase of the Waimea Trails and Greenways Project by
June 30, 2003.
Objective not achieved. Construction is anticipated to begin early 2005.
The trail alignment was finalized, with the exception of a segment affecting one
privately owned parcel (an alternate route is being considered). A draft of the
environmental assessment for the entire trail alignment was submitted to the
Office of Environmental Quality Control and response to the draft assessment
will be reviewed and addressed.
Design of trail segment #1 (Lindsey Road to Sandalwood Subdivision) was
initiated.
2. Establish one recreational bike activity in each of 5 recreational districts by
June 30, 2003.
Objective not achieved. The Recreation Division established bike activities in all
districts but Kona (4 out of 5 districts).
Final Status Report on Program Objectives for FY 2002-03
26
BEAUTIFICATION FUND
PUBLIC WORKS
BEAUTIFICATION FUND
1. Continue to initiate two roadside planting projects every year.
No roadside planting projects initiated for this six month period.
2. Continue to plant or replant a minimum of 10 trees each year.
In October 2003 the Department of Parks & Recreation purchased 30
podacarpus trees to be planted adjacent to Puainako Street for Public Works
Engineering Division's response to visual and noise complaints regarding the
Puainako Street construction project.
3. Initiate Adopt -A -Road Program before 6/30/04.
This objective will be revised in FY 2004-2005. In lieu of plans for hiring an
Adopt -a -Road Program Coordinator, the Department of Public Works will use
funds for the Litter Pick-up Along County Roads Program with our Highways
Division.
Six Month Progress Report on Program Objectives for FY 2003-04 1
PUBLIC WORKS
BEAUTIFICATION FUND
1. Continue to initiate two roadside planting projects every year.
Public Works Highway employees assisted with digging holes for palm tree
plantings on center island area across Longs Drug Store on Puainako Street for
a community beautification project started in FY 01-02.
2. Continue to plant or replant a minimum of 10 trees each year.
Eagle Scout Project for planting (33) Italian cypress trees for the entrance to
Sparky Kawamoto Swimming facility was completed in February 2003. Parks &
Recreation Department also purchased and planted (13) rainbow shower trees at
Mooheau Park.
3. Initiate Adopt -A -Road Program before 6/30/03.
This program was assigned to the Deputy Director of Public Works. Due to
change in administration, the program has again been deferred.
Final Status Report on Program Objectives for FY 2002-03
27
VE---,-',HICLE---,-', DISPOSAL FUN
ENVIRONMENTAL MANAGEMENT
VEHICLE DISPOSAL FUND
1. Investigate all vehicle incident reports forwarded from the County police department
and to dispose of those vehicles classified as abandoned/derelict.
Received 831 vehicle incident reports forwarded from the County police
department, of which 217 vehicles could not be found at reported location. A
total of 614 vehicles were towed to County scrap metal processing facilities. 358
vehicles were removed from West Hawaii to the Kealakehe processing facility,
and 256 vehicles were removed from East Hawaii to the Hilo processing facility.
2. Conduct an auction sale of vehicles stored at each impound lot.
Did not conduct an auction sale of abandoned vehicles during the first six
months of this fiscal year; may have one (1) during the second half of the year.
Sales of abandoned vehicles may be terminated since the advertising cost to
notify the public in the past has exceeded the proceeds collected from the sale.
Monitor each scrap metal shipment off -island by barge to an off -island metal
recycling operation.
Monitored one scrap metal shipment, amounting to 3,493 tons shipped off -island
by barge from East Hawaii by previous scrap metal contractor. New scrap
metal contractor is shipping by containers instead of by barge loads. The
containers are weighed on County scales and are matched with a bill of lading.
They removed 1,305 tons from Kona and 3,599 tons from Hilo. The metal was
shipped to various foreign countries.
4. Coordinate the removal and disposal of used tires.
There were no tires disposed during the first six months of the fiscal year since a
new vendor is assuming the duties. The contract was signed in November 2003.
5. Investigate all complaints within 15 days.
Investigated 75% of all complaints within 15 days of receipt of incident reports
from County police and 25% of all complaints within 30 days.
Six Month Progress Report on Program Objectives for FY 2003-04
ENVIRONMENTAL MANAGEMENT
VEHICLE DISPOSAL FUND
Investigate all vehicle incident reports forwarded from the County police department
and to dispose of those vehicles classified as abandoned/derelict.
Received 1,582 vehicle incident reports forwarded from the County police
department, of which 400 vehicles could not be found at reported location. A
total of 1,182 vehicles were towed to County landfills. 851 vehicles were
removed from West Hawaii to the Kealakehe transfer station, and 331 vehicles
were removed from East Hawaii to the Hilo landfill.
2. Conduct an auction sale of vehicles stored at each impound lot.
Did not conduct an auction sale of abandoned vehicles during the fiscal year. In
the future, sale of abandoned vehicles may be terminated since the cost of
advertising exceed the proceeds from the sale.
3. Monitor each scrap metal shipment off -island by barge to an off -island metal
recycling operation.
Monitored three (3) scrap metal shipments, amounting to 9,389 tons, shipped
off -island by barge. 6,924 tons removed from West Hawaii and 2,465 tons from
East Hawaii. New scrap metal contractor removed an additional 753 tons from
Kona and shipped metal in Matson containers to the West Coast during the
latter part of the fiscal year. A total of 10,142 tons of scrap metal were shipped
off -island during FY02-03.
4. Coordinate the removal and disposal of used tires.
Coordinated the disposal of 565 tons of cut tires for the County; 252 tons of cut
tires disposed at West Hawaii Landfill and 313 tons of cut tires disposed at Hilo
landfill.
5. Investigate all complaints within 15 days.
Investigated 85% of all complaints within 15 days and 100% within 30 days of
receipt of incident reports from County police. Meetings with the Abandoned
Vehicle Task Force and the County Police have resulted in improved reporting
which has made investigating the reports a little easier.
Final Status Report on Program Objectives for FY 2002-03
e
SOLID WASTE -1/. FUND
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
1. To continue implementation of proposed actions identified in the updated Integrated
Solid Waste Management Plan for the County of Hawaii.
This is an ongoing process. The aggressive recycling and diversion program, as
laid out in the Update to the Integrated Solid Waste Management Plan is
underway. See below for more specifics.
2. To revise the tipping fee through Ordinance for increased revenue.
The County Council has passed ordinance 03-102 effective July 1, 2003, whereby
the tipping fees will increase by $10 per ton for the next five years. The tipping
fee was increased to $45 per ton on July 1, 2003, with subsequent increases at the
beginning of the fiscal year for the next four years.
3. SORT Station (Regional Transfer Station)
a) To design and construct a regional transfer station for East Hawaii.
Preparation of plans and specifications for the East Hawai'i Regional Sort
Station are underway. Construction of this facility is scheduled to be
initiated in July 2004 with an estimated April 2005 completion date.
b) Purchase a new long-haul fleet of tractors and trailers to haul refuse from East
Hawaii to West Hawaii Landfill and hire the necessary manpower to run the
operations.
The purchase of long-haul fleet of tractors and refuse trailers is deferred
until needed, possibly in FY 2004-2005. The hiring of equipment operator
personnel will be deferred until FY 2005-2006 since the S. Hilo landfill is
estimated to continue operation through 2005, possibly longer.
c) Investigate privatizing the operations of the new regional transfer (Sort) station.
Decision to be deferred until construction contract for Sort station is
awarded.
4. To close the Hilo Landfill in accordance with EPA and DOH standards.
Deferred until FY 2005-2006 since recent study indicates that landfill capacity
will not be reached in 2005, possibly longer.
Six Month Progress Report on Program Objectives for FY 2003-04
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
5. To continue replacing chutes and screens at certain transfer stations.
Project to replace chutes and screens is deferred until next fiscal year.
6. To intensify the daily maintenance of each transfer station.
Project to intensify maintenance of each transfer station is deferred.
7. Fleet Maintenance.
a) To repair and maintain our heavy truck tractor fleet on a timely basis by
continuing daily maintenance checklists for timely identification of problems.
County has a contract with a vendor to provide night maintenance service
for the truck tractors on an as needed basis.
b) To continue a daily maintenance checklist on our compactor pick-up truck fleet.
County has a contract with a vendor to provide night maintenance service on
compactor trucks on an as needed basis.
c) To continue a daily maintenance checklist on our heavy equipment and re-
establish the functional daily required maintenance.
S. Hilo landfill has a 2003 Caterpillar D8 dozer and 2000 CAT 826G
compactor and W. Hi landfill has a 2001 D8 dozer and 2003 compactor. The
heavy equipment is relatively young in age, however routine service on
equipment is being performed at manufacturer's recommended guidelines.
d) To continue a recurring replacement schedule for our compactor trailers and all
other vehicles in the fleet based on age and repair costs.
Of the 51 trailers in the Solid Waste fleet, six 75 cubic yard refuse trailers
were replaced in July 2003. We expect to replace eleven more in 2004.
Another eight refuse trailers are requested in the FY 2004-2005 budget for
replacement. Two older refuse trailers had their existing steel panels
replaced and the entire trailer was painted with one coat primer and finish
paint.
Six Month Progress Report on Program Objectives for FY 2003-04
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
8. Expand the green waste mulching program island wide.
The County has a contract with a vendor to mulch the green waste for both the
East and West sides of the island. During the first six months of the fiscal year,
1,724 tons of green waste was mulched in East Hawaii and 6,907 tons of green
waste was mulched in West Hawaii. This amounts to a total of 8,631 tons of
green waste diverted from the Big Island landfills at a cost savings of
approximately $260,000 over landfilling.
9. To continue post closure monitoring of old Kailua and Waimea landfills.
We maintain and monitor the old Kailua landfill as part of the County's efforts
to control and suppress subsurface fires. A quarterly monitoring report provides
a summary for tracking progress. The old Waimea landfill is being maintained
and monitored by County personnel as part of the County's efforts to control
and suppress subsurface fires.
10. To continue recycling education program and the diversion grant program.
Diversion rate for the entire County was 17.5% for the first half of the fiscal
year. A total of 1,807 tons of paper and 101 tons of used cooking oil were
diverted from the County landfills for first six months of the fiscal year.
Additionally, 119 tons of mixed recyclable (paper fibers and plastic) and 96
tons of reuse items were diverted from landfill through the Kea'au Recycling
& Reuse Center for the first six months of the fiscal year.
b. A total of 1,368,437 pounds or 684 tons of glass was diverted from County
landfills for the first six months of the fiscal year.
c. Residential household hazardous waste collection was held in December 2003
in both Hilo and Kona. Approximately 15,540 pounds or 7.77 tons of
hazardous material was removed from the Hilo area and 7,920 pounds or
3.96 tons from the Kona area during first six months of the fiscal year.
d. Used motor oil was collected from five permanent drop-off locations, six
rural collection days at remote transfer stations, and at the December
Household Hazardous Waste Collection days. Approximately 2,819 gallons
or 10.92 tons of used motor oil were recycled in East Hawaii and 2,972
gallons or 11.52 tons of used motor oil were recycled in West Hawai i.
Six Month Progress Report on Program Objectives for FY 2003-04
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
e. Education, public outreach and training programs included 11 presentations
in the island's schools, participation in 13 community events including
TreeCycling and Household Hazardous Waste Collection days, and 10
workshops, of which 7 were backyard composting workshops. An updated
Big Island Recycle Guide was published in September 2003 and 1,000 copies
were distributed by the Solid Waste Division to all its accounts. The annual
school challenge was launched in September with 4,500 educators at every
island school receiving a copy of the Guide and information about the contest
held each February. Work was completed on an island -wide project to
increase awareness about re -use options. Work commenced on a project to
identify ways to reduce illegal dumping and conduct three community
cleanup days. Plans were initiated to conduct an a -waste recycling event or
"Compuswap" during this fiscal year.
11. To continue safety and educational training programs for all employees.
Safety and educational training programs are ongoing. The Division recently
conducted a training session for transfer station security guards assigned to East
Hawaii transfer stations. This training will be duplicated for West Hawai'i
transfer station guards in February 2004. In addition, the Division is currently
preparing a Customer Service Manual for distribution to all Division personnel.
An employee orientation is planned as follow-up to the distribution of these
manuals.
Six Month Progress Report on Program Objectives for FY 2003-04
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
1. Maintenance of Facilities.
a) To develop a master plan for handling processing, and disposing of solid waste in
East Hawaii, anticipating the closure of the Hilo landfill, and construction of new
facilities.
Addendum to the County's Integrated Solid Waste Management Plan was
adopted by the County Council. A master plan is being developed and a
request for proposal being solicited from interested vendors to construct a
regional sort station by early 2005 for segregating, processing, and disposing
of solid waste in East Hawa► i.
b) To complete renovations to the Puako Transfer Station.
The renovation for the Puako transfer station was completed in February
2002. A new windbreaker was installed along with a new chain link fence
surrounding the transfer station and gate to the main entrance. A security
guard is assigned to this transfer station each day during the year.
c) To provide proper drainage at the refuse trailer parking area in Pahoa.
Ripped underlying rock layer with bulldozer for proper drainage and back
filled trailer parking area with crushed rock in July 2002.
d) To provide concrete trailer pads at certain transfer stations.
Project to install concrete trailer pads is deferred. This will become part of a
larger capital improvement project to upgrade certain transfer stations in
fiscal year 2004-2005.
e) To repave the public access pads at certain transfer stations.
Project to repave the public access pads is deferred. This will become part of
a larger capital improvement project to upgrade certain transfer stations in
fiscal year 2004-2005.
f) To replace chutes and screens at certain transfer stations.
Project to replace chutes and screens is deferred. This will become part of a
larger capital improvement project to upgrade certain transfer stations in
fiscal year 2004-2005.
Final Status Report on Program Objectives for FY 2002-03
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
g) To intensify the daily maintenance of each transfer station.
Daily maintenance of the transfer stations remain the same.
2. Fleet Maintenance.
a) To repair and maintain our heavy truck tractor fleet on a timely basis by
continuing daily maintenance checklists for timely identification of problems.
County has a contract with a vendor to provide night maintenance service on
truck tractors on an as needed basis.
b) To continue a daily maintenance check list on our compactor pick-up truck fleet.
County has a contract with a vendor to provide night maintenance service on
compactor trucks on an as needed basis.
c) To continue a daily maintenance check list on our heavy equipment and re-
establish the functional daily required maintenance.
Daily maintenance check list on our heavy equipment remains the same.
d) To continue a recurring replacement schedule for our compactor trailers, and all
other vehicles in the fleet based on age and repair costs.
County signed a contract to lease six (6) new 75 cubic yard refuse trailers and
trailers were delivered in July 2003. Eleven (11) additional refuse trailers
were included with FY 2003-2004 budget. A request for bid will be mailed to
potential vendors in late November or early December 2003. County
purchased and received replacement new steel panels in May 2003, costing
$100,000, to repair the fleet of 1991 Brothers refuse trailers.
3. To begin implementing proposed actions identified in the updated the Integrated
Solid Waste Management Plan for the County of Hawaii. To implement the proposed
facilities/technologies in East Hawaii to replace the function of the Hilo Landfill.
Addendum to the County's Integrated Solid Waste Management Plan was
adopted by the County Council. A request for proposal is being developed to
construct a proposed regional sort station facility when the South Hilo Sanitary
Landfill reaches it's capacity in early 2005.
Final Status Report on Program Objectives for FY 2002-03
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
4. To establish contract re -negotiations with Waste Management regarding their
operations at the West Hawaii Landfill so the payment made for services to them
reflects actual work and is not tied into the tonnage received at the facility.
On-going discussions with Waste Management, Inc.
5. To continue post closure monitoring of Kailua and old Waimea landfills.
County has a contract with a vendor to monitor the landfill gases and
temperature at the old Kailua Kona landfill to minimize the occurrence of
underground fires. Vendor submits a monitoring report on a quarterly basis.
This post closure monitoring will continue for many more years to be in
compliance with State of Hawaii Department of Health regulations. The old
Waimea landfill is monitored regularly by County personnel for any escaping
gases and unusual odor.
6. To continue recycling education program and the diversion grant program.
a. The County has a contract with a vendor to process the green waste in both
the East and West side of the island. During this fiscal year, 7,778 tons of
green waste was mulched in East Hawaii and 6,393 tons of green waste was
mulched in West Hawaf i. This amounts to a total of 14, 171 tons of green
waste diverted from the County landfills.
b. A total of 4,230 tons of paper and 122 tons of used cooking oil were diverted
from the County landfills for this fiscal year.
c. A total of 3,144,293 pounds or 1,572 tons of glass was diverted from County
landfills for the fiscal year.
d. Residential household hazardous waste collection was held in December 2002
and June 2003 in both Hilo and Kona. Approximately 53,915 pounds of
hazardous material was removed from the Hilo area and 44,850 pounds from
the Kona area during the fiscal year. The hazardous material was shipped
off -island to the state of Washington for disposal in a special waste landfill.
Hilo collection was abnormal due to a large pickup of used car batteries in
December 2002, which was stored at the junked vehicle collection site for a
few years. Next hazardous waste pickup is scheduled for December 2003.
7. To continue safety and educational training programs for all employees.
Safety and education training programs are on-going.
Final Status Report on Program Objectives for FY 2002-03
G O 1LX` COURSE -1,, 7S J ND
PARKS & RECREATION
GOLF COURSE FUND
1. Improve, beautify and maintain the greens, tees and fairways at the Hilo Municipal
Golf Course by:
a. aerating all golf course greens in April and September, weather permitting;
The first phase was completed in October.
b. verticut and de -thatch all greens in January, May and October, weather
permitting, or as needed;
We were unable to verticut in October due to equipment challenges. The
project has been rescheduled for January.
c. controlling application of fertilizer and pesticide to greens, fairways and tees
weekly, or as needed;
Fertilizers and pesticides have been applied to greens, fairways and tees on a
weekly basis.
d. controlling application of herbicide to greens, tees, stream beds, ditches and
course boundaries weekly, or as needed;
Herbicide has been applied to all greens, tees, streambeds, ditches and course
boundaries on a monthly basis.
e. daily mowing of greens;
Greens have been mowed on a daily basis.
f. mowing of tee tops every Thursday, weather permitting;
Tee tops have been mowed on a weekly basis.
g. mowing of fairways Monday through Friday, weather permitting;
Fairways have been mowed on a daily basis.
Six Month Progress Report on Program Objectives for FY 2003-04
PARKS & RECREATION
GOLF COURSE FUND
h. controlling application of pre -emergent herbicides to fairways in October,
December, February, April and June, weather permitting.
Pre -emergent herbicide is not necessary at this time. We are working with
United Horticultural Supply on various chemical applications.
2. Schedule and assign tee times for:
a. individuals and groups on a daily basis;
Tee times for individuals and groups have been assigned on a daily basis.
b. club tournaments every six months;
Tee times have been assigned for club tournaments scheduled during the
second half of the fiscal year.
c. larger fundraising tournaments on an annual basis. Targeting, but not limited to
six fundraisers per fiscal year.
Large fundraising tournaments have been scheduled for the remainder of the
fiscal year.
3. Schedule inspection and repairs of course structures, clubhouse facilities and
maintenance warehouse during the months of July, October, January, and April.
Inspections were completed in July and October.
4. Maintain a one -acre sod farm within the driving range, adjacent to the 2"a hole green.
Intended purpose is to test grasses and chemicals as well as for replacement usage.
The sod farm has been maintained.
5. Daily routine inspections and maintenance of equipment, course vehicles and safety
equipment.
Inspections have been done on a daily basis.
Six Month Progress Report on Program Objectives for FY 2003-04
PARKS & RECREATION
GOLF COURSE FUND
Improve, beautify and maintain the greens, tees and fairways at the Hilo Municipal
Golf Course by:
a. aerating all golf course greens in April and September, weather permitting;
Objective achieved. All greens were aerated.
b. verticut and de -thatch all greens in January, May and October, weather
permitting, or as needed;
Phase two was not completed due to weather and tournament scheduling.
Greens were verticut two times throughout the fiscal year.
c. controlling application of fertilizer and pesticide to greens, fairways and tees
weekly, or as needed;
Objective achieved. Fertilizers and pesticides were applied to the greens,
fairways and tees on a monthly basis.
d. controlling application of herbicide to greens, tees, stream beds, ditches and
course boundaries weekly, or as needed;
Objective achieved. Herbicide was applied to all greens, tees, streambeds,
ditches and course boundaries on a monthly basis.
e. daily mowing of greens;
Greens were mowed only four times per week due to the decline in grass
growth this season.
f. mowing of tee tops every Thursday, weather permitting;
Objective achieved. Tee tops were mowed on a weekly basis
g. mowing of fairways Monday through Friday, weather permitting;
Objective achieved. Fairways were mowed on a daily basis.
It. controlling application of pre -emergent herbicides to fairways in October,
December, February, April and June, weather permitting.
Not completed due to the decline in grass growth.
Final Status Report on Program Objectives for FY 2002-03
PARKS & RECREATION
GOLF COURSE FUND
2. Schedule and assign tee times for:
a. individuals and groups on a daily basis;
Objective achieved. Tee times for individuals and groups were assigned on a
daily basis.
b. club tournaments every six months;
Objective achieved.
c. larger fundraising tournaments on an annual basis. Targeting, but not limited to
six fundraisers per fiscal year.
Objective achieved. Large fundraising tournaments were scheduled for the
remainder of the fiscal year.
3. Schedule inspection and repairs of course structures, clubhouse facilities and
maintenance warehouse during the months of July, October, January, and April.
Objective achieved. Inspections were made.
4. Maintain a one -acre sod farm within the driving range, adjacent to the 2"d hole green.
Intended purpose is to test grasses and chemicals as well as for replacement usage.
Objective achieved. Sod Farm was maintained.
5. Daily routine inspections and maintenance of equipment, course vehicles and safety
equipment.
Objective achieved. Inspections were made on a daily basis.
Final Status Report on Program Objectives for FY 2002-03
RM
GEOTHERMAL
RE --.0 C TIO 1��J
FUND
PLANNING
GEOTHERMAL RELOCATION REVOLVING FUND
1. The Geothermal Relocation Revolving Fund shall be administered in an efficient and
responsible manner complying with all applicable ordinances and rules.
Objective Achieved. A claim for one dwelling was filed in FY 02-03 but closed in
FY 03-04.
Six Month Progress Report on Program Objectives for FY 2003-04
PLANNING
GEOTHERMAL RELOCATION REVOLVING FUND
1. The Geothermal Relocation Revolving Fund shall be administered in an efficient and
responsible manner complying with all applicable ordinances and rules.
Objectives Achieved. A claim for one dwelling was filed and processed (closed in
FY 03-04).
Final Status Report on Program Objectives for FY 2002-03
Q
HOUSING FUN
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Administration Division
1. Coordinate technical and clearinghouse assistance to at least one developer or non-
profit organization on Housing and Community Development projects and programs
during the fiscal year.
Ongoing.
2. Identify an alternative office space to accommodate the staffing required to cavy out
the goals and objectives of the OHCD, HCHA, and HCWIB, and to comply with State
and Federal privacy and accessibility requirements during the fiscal year.
Ongoing.
3. Plan and coordinate at least one upgrade of hardware and software to maintain the
operational efficiency of the LAN and other related automated systems within the
OHCD during the fiscal year.
In progress.
4. Plan and coordinate at least one upgrade of hardware and software to maintain the
operational efficiency of the OHCD telecommunication systems with other federal,
state, county and private systems during the fiscal year.
In progress.
Six Month Progress Report on Program Objectives for FY2003-04
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Community Development Division
Community Development Block Grant (CDBG)
1. Solicit proposals from eligible entities for the 2004 CDBG program by January 2004.
Proposal due 1/15/04.
Prepare the annual Consolidated Action Plan and submit the Plan to HUD by
May 15, 2004.
In progress.
3. Implement, monitor, complete, and/or close CDBG projects in accordance with the
Consolidated Plan.
In progress.
By April 2004 the balance of CDBG funds in the federal treasury must be less than
one and a half times the yearly grant amount.
In progress.
5. Complete with the reporting, monitoring, and audit requirements of CDBG program
by December 2004 for fiscal year ending June 2004.
In progress
Six Month Progress Report on Program Objectives for FY2003-04
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
HOME
1. Solicit project proposals from eligible entities for the 2004 HOME program by
January 2004.
Proposals due 1/15/04.
2. Prepare the Program Description and submit the Description to the State's Housing
and Community Development Corporation of Hawaii (HCDCH) by May 15, 2004.
In progress.
3. Implement, administer, complete and closeout HOME projects in accordance with
program regulations by November 2004.
In progress.
4. Complete with the reporting, monitoring, and audit requirements of HOME program
by December 2004 for fiscal year ending June 2004.
In progress.
Six Month Progress Report on Program Objectives for FY2003-04
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Workforce Investment Act (WIA)
Plan, implement and monitor the Workforce Investment Act (WIA) Program, which
includes the Adult Services, Dislocated Worker Services, and Youth Services, in
accordance with program regulations by June 2004.
Ongoing.
2. Administer and monitor the Youth Service vendors by June 2004.
Ongoing.
3. Solicit proposals from qualified vendors to provide youth services in FY 2003-2004,
in accordance with the WIA program by July 2003.
Cancelled—contract extended for 1 year.
4. Plan and implement the One -Stop Center operations in Hawai'i County by June 2004.
Ongoing.
5. Coordinate and provide support to the Hawai'i County Workforce Investment Board,
Hawai'i County Youth Council and its subcommittees by June 2004.
Ongoing.
6. Administer and monitor the vendors of the Eligible Training Providers in Hawai'i
County by June 2004.
Ongoing.
7. Solicit proposals from qualified vendors of the Eligible Training Providers in FY
2003-2004 by July 2003.
Completed.
Six Month Progress Report on Program Objectives for FY2003-04
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Other Programs —
Provide technical assistance to one non-profit organization in applying for other
resources to develop affordable or special needs housing by May 2004.
Ongoing.
2. Provide technical assistance to at least one non-profit organization by May 2004.
Ongoing.
3. Conduct at least two workshops to further Fair Housing within the County.
August and October 2003 completed.
4. Complete the Analysis of Impediments to Fair Housing by December 2003.
Completed August 2003.
5. Complete the application for federal funds for Fair Housing by May 2003.
Submitted June 2003.
Six Month Progress Report on Program Objectives for FY2003-04
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Development Division
1. Complete the rehabilitation of 20 existing housing units owned by low -and moderate
income persons through the Housing Preservation Grant program and the Residential
Emergency Repair Program by June 2004.
Ongoing, completed one home as of 12/31/03.
2. Develop at least one housing project alone or in partnership with government
agencies or the private sector during the fiscal year.
Ongoing.
3. Provide staff support or technical assistance to at least one non-profit agency during
the fiscal year.
Ongoing.
4. Implement State Land Use and County employee/affordable housing requirements on
at least one developer during the fiscal period.
Ongoing.
Six Month Progress Report on Program Objectives for FY2003-04
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Existin¢ Housing Division
1. Strive to attain and maintain a 99% utilization rate of the HUD provided Section 8
Housing Vouchers.
In progress
2. Decrease the need for physical storage by 10% and increase caseworkers'
productivity by at least 5% from FY 2002-2003.
In progress.
3. Continue to improve the image of Section 8 by emphasizing adherence to guidelines
and by meeting with community groups at least twice during the fiscal year.
Monthly Landlord Forums have been scheduled. Invitations will be mailed to
landlords four weeks prior to event date.
Six Month Progress Report on Program Objectives for FY2003-04
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Administration Division
Coordinate technical and clearinghouse assistance to at least one developer or non-
profit organization on Housing and Community Development projects and programs
during the fiscal year.
On-going. The OHCD has been working with Hawaii Island Community
Development Corporation (HICDC).
2. Identify an alternative office space to accommodate the staffing required to carry out
the goals and objectives of the OHCD, HCHA, and HCWIB, and to comply with
State and Federal privacy and accessibility requirements during the fiscal year.
On-going. The OHCD was informed that it will not be moving to the space
previously occupied by Public Works. The OHCD is working with DPW to
make contingent plans to meet privacy and accessibility requirements.
3. Plan and coordinate at least one upgrade of hardware and software to maintain the
operational efficiency of the LAN and other related automated systems within the
OHCD during the fiscal year.
Completed.
4. Plan and coordinate at least one upgrade of hardware and software to maintain the
operational efficiency of the OHCD telecommunication systems with other federal,
state, county and private systems during the fiscal year.
Completed.
Final Status Report on Program Objectives for FY 2002-03
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Community Development Division
Community Development Block Grant (CDBG)
1. Solicit proposals from eligible entities for the 2003 CDBG program by January 2003.
Completed. Deadline was 01/16/03.
2. Prepare the annual Consolidated Action Plan and submit the Plan to HUD by
May 15, 2003.
Completed.
3. Implement, monitor, complete, and/or close CDBG projects in accordance with the
Consolidated Plan.
Completed.
4. By April 2003 the balance of CDBG funds in the federal treasury must be less than
one and a half times the yearly grant amount.
Completed. The balance was 1.08 times the yearly grant amount.
5. Complete with the reporting, monitoring, and audit requirements of CDBG program
by December 2003 for fiscal year ending June 2003.
In progress. Waiting for audit report.
Final Status Report on Program Objectives for FY 2002-03
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
HOME
1. Solicit project proposals from eligible entities for the 2003 HOME program by
January 2003.
Completed. Deadline was 01/16/03.
2. Prepare the Program Description and submit the Description to the State's Housing
and Community Development Corporation of Hawaii (HCDCH) by May 15, 2003.
Completed.
3. Implement, administer, complete and close out HOME projects in accordance with
program regulations by November 2003.
Completed.
4. Complete with the reporting, monitoring, and audit requirements of HOME program
by December 2003 for fiscal year ending June 2003.
In progress. Waiting for audit report.
Final Status Report on Program Objectives for FY 2002-03
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Workforce Investment Act (WIA)
Plan, implement and monitor the Workforce Investment Act (WIA) Program, which
includes the Adult Services, Dislocated Worker Services, and Youth Services, in
accordance with program regulations by June 2004.
Completed 06/03.
2. Administer and monitor the Youth Service vendors by June 2003.
Completed 06/03.
3. Solicit proposals from qualified vendors to provide youth services in PY 2002-2003,
in accordance with the WIA program by July 2002.
Completed 05/03.
4. Plan and implement the One -Stop Center operations in Hawaii County by June 2003.
Completed 06/03.
5. Coordinate and provide support to the Hawaii County Workforce Investment Board,
Hawaii County Youth Council and its subcommittees by June 2003.
Completed 06/03.
6. Administer and monitor the vendors of the Eligible Training Providers in Hawaii
County by June 2003.
Completed 06/03.
7. Solicit proposals from qualified vendors of the Eligible Training Providers in PY
2002-2003 by July 2002.
Completed 06/03.
Final Status Report on Program Objectives for FY 2002-03
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Other Programs —
1. Provide technical assistance to one non-profit organization in applying for other
resources to develop affordable or special needs housing by May 2003.
Completed with HICDC.
2. Provide technical assistance to at least one non-profit organization by May 2003.
Completed.
3. Conduct at least two workshops to further Fair Housing within the County.
Completed. Four workshops in Hilo and Kona.
4. Complete the Analysis of Impediments to Fair Housing by December 2002.
Contract executed in 12/02. Received final draft in 06/03.
5. Complete the application for federal funds for Fair Housing by May 2003.
County provided support letter to Legal Aid Society for their application for
Fair Housing training funds. Legal Aid was awarded $100,000 and conducted
training in Hawaii County.
Final Status Report on Program Objectives for FY 2002-03
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Development Division
1. Complete the rehabilitation of 20 existing housing units owned by low- and moderate
income persons through the Housing Preservation Grant program and the Residential
Emergency Repair Program by June 2003.
Completed 16 housing units.
2. Develop at least one housing project alone or in partnership with government
agencies or the private sector during the fiscal year.
Completed Hawi Mutual Self -Help Housing Project in partnership with HICDC.
3. Provide staff support or technical assistance to at least one non-profit agency during
the fiscal year.
On going with Hawaii Island Community Development Corporation and the
Big Island Housing Foundation.
4. Implement State Land Use and County employee/affordable housing requirements on
at least one developer during the fiscal period.
Processed two affordable housing conditions.
Final Status Report on Program Objectives for FY 2002-03
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Existing Housing Division
Strive to attain and maintain a 98% utilization rate of the HUD provided Section 8
Housing Vouchers.
Objective achieved. Through June 2003, achieved 98% lease -up of 1,696
Housing Choice Vouchers.
2. Decrease the need for physical storage by 10% and increase caseworkers'
productivity by at least 10% from FY 2001-2002.
On-going transfer of records to electronic filing system.
Achieved. Increased caseworkers' productivity by completing transfer of 146
vouchers from Hawaii Community Development Corporation of Hawaii
(State Housing) and processing 1,400 families from the waiting list.
3. Continue to improve the image of Section 8 by emphasizing adherence to guidelines
and by meeting with community groups at least twice during the fiscal year.
Objective achieved. Met with different community groups and landlords on two
occasions to promote and explain the Section 8 program.
Final Status Report on Program Objectives for FY 2002-03
Q2
GEOTHERMAL
LASS 7-G'T FUND
PLANNING
GEOTHERMAL ASSET FUND
The Geothermal Asset Fund shall be administered in an efficient and responsible
manner complying with all applicable ordinances and rules.
Objective Achieved. No claims in 2003.
Six Month Progress Report on Program Objectives for FY 2003-04
PLANNING
GEOTHERMAL ASSET FUND
The Geothermal Asset Fund shall be administered in an efficient and responsible
manner complying with all applicable ordinances and rules.
Objectives Achieved. One community benefit "claim" was processed in 2002,
and proposed amendment to the rules drafted to facilitate the processing of
community benefit projects as differentiated from individual claims. No claims
in 2003.
Final Status Report on Program Objectives for FY 2002-03