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2.3.1 Administration. A full-time project coordinator, Nelson Ho, and three part-time <br />attendants comprised the staff of KRRC. The project coordinator was responsible <br />for: <br />• scheduling and supervision of attendants; <br />• establishment of operational policies and rules; <br />• administration of the contract with HIEDB; <br />• interfacing with HIEDB, Recycle Hawai`i's subcontractors, and volunteer <br />groups; and <br />• measurement and reporting of achievements. <br />Site attendants: <br />• monitored recycling and reuse activities to prevent/minimize contamination; <br />• enforced operations policies and rules; <br />• monitored incoming and outgoing reuse transactions; <br />• provided public education; and <br />• assisted customers as necessary. <br />Recycle Hawaii also administered a volunteer program. Volunteers donated <br />1,221 hours during the project, performing site attendant and site maintenance <br />duties. <br />2.3.2 Customer education. Efforts to publicize KRRC and educate customers included: <br />• a mailing to all Puna District households announcing the opening of KRRC; <br />• a grand opening ceremony on March 29, 2003; <br />• distribution of handouts at KRRC; <br />• a quarterly newsletter; <br />• dedicated pages on Recycle Hawai`i's web site; <br />• one on one education of individual customers; <br />• educational workshops at KRRC; <br />• an Art and Objects From Opala show at KRRC; and <br />• a community incentive fund to entice community groups to donate services to <br />and become involved with KRRC. <br />Recycle Hawaii contracted with Jay West, owner of Peak Creations, to schedule, <br />publicize, and conduct workshops related to high value-added glass <br />manufacturing, and to create art for the project site; with Jon Olson to conduct <br />workshops on reuse of old appliances; and with Loretta Nussbaum to conduct <br />Keiki Kraft reuse workshops. Eighteen workshops were conducted, nine for adults <br />and nine for keiki, with a total attendance of 203 adults and 52 keiki. According to <br />Recycle Hawai`i's project coordinator, many requests were received from persons <br />desiring to conduct workshops at KRRC. He estimates about 90 percent of the <br />requests related to recycling. <br />7 <br />