HomeMy WebLinkAboutCOM 0124.001 2004-2006Harry Kim
Mayor
County of Hawaii
Finance Department
25 Aupuni Street, Room 118 • Hilo, Hawaii 96720
(808) 961-8234 • Fax (808) 961-8248
March 1, 2005
Gary Safarik, Chairman and
Members of the Hawai'i County Council
Hawai'i County Council
25 Aupuni Street
Hilo, Hawai'i 96720
Re: Progress and Status Reports
William Takaba
Director
Nancy E. Crawford
Deputy Director
The budget and program reviews for the County of HawaiTs Departments and Agencies
will begin on March 29, 2005. 1 am enclosing a booklet containing the reports entitled,
Six Month Progress Report on Program Objectives for FY 2004-05 and Final Status
Report on Program Objectives for FY 2003-04. These reports provide information to the
members of the County Council so they may evaluate our program accomplishments for
the first 6 months of the current fiscal year and for the last fiscal year 2003-04.
Should you have any questions or need more information, please let me know. Thank
you very much.
William Ta aba
Director of Finance
APPRO D:
Harry Kim
Mayor
W
Enc. (NOTE: The reports entitled, "Six Month Progress Report on Program
Objectives for FY 2004-05 and Final Status Report on Program
Objectives for FY 2003-04" are on file in the Office of the
County Clerk.)
Comm.
Ref. To: MAR L —
Hawai'i County is an Equal Opportunity Provider and Employer 911�i
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COUNTY OF HAWAII
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Departmental & Agencies'
SIX MONTH PROGRESS REPORT ON
PROGRAM OBJECTIVES FOR FY 2004-05
and
FINAL STATUS REPORT ON
PROGRAM OBJECTIVES FOR FY 2003-04
Table of Contents
Within each of the following departmental, agency, or fund section, contains the:
• Six Month Progress Report on Program Objectives for FY 2004-05 (white pages)
• Final Status Report on Program Objectives for FY 2003-04 (yellow pages)
1. Aging
2. Civil Defense Agency
3. Civil Service
4. Corporation Counsel
5. County Council/Clerk
6. County Physicians
7. Data Systems
8. Elderly Activities
9. Environmental Management
10. Finance
11. Fire
12. Liquor Control
13. Management
14. Mass Transit Agency
15. Miscellaneous Accounts
16. Parks & Recreation
17. Planning
18. Police
19. Prosecuting Attorney
20. Public Works
21. Research and Development
22. Highway Fund
23. Sewer Fund
24. Cemetery Fund
25. Bikeway Fund
26. Beautification Fund
27. Vehicle Disposal Fund
28. Solid Waste Fund
29. Golf Course Fund
30. Geothermal Relocation Revolving Fund
31. Housing Fund
32. Geothermal Asset Fund
I
Q INIG
AGING
AGING
Non -Contracted Services
1. Caregiver Support: National Family Program
a. Establish in all districts of the island, trained individuals to assess caregiver needs
and provide follow up on an as -needed basis of which 80% of referrals or
inquiries from caregivers island -wide will have immediate and convenient
response to needs for caregiver assessments.
Assessor training curriculum and manual is still in progress. Once
completed, sessions will be implemented to train assessors in various districts
on this island. However, assessments are executed currently by existing
agencies/providers, island wide, and caregivers have immediate and
convenient response to their needs.
With the current process, 90% of caregivers had assessments completed
within the time requested by the caregiver.
b. Provide supportive services and programs funded by the National Family
Caregiver Support Program of which at least 70% of clients assisted will respond
favorably to being able to continue giving care.
85% of caregivers assisted with the National Family Caregiver Support
program responded favorably that the support and services implemented by
the program helped them to continue giving care.
c. Provide supportive services and programs funded by the National Family
Caregiver Support Program of which at least 70% of clients assisted will respond
favorably to having increased the amount of time for them to tend to their own
daily activities.
85% of caregivers assisted with the National Family Caregiver Support
Program responded favorably that the support and services implemented by
the program helped them to tend to their own activities.
2. Caregiver Support, Education, and Training: Caregiver Resource Center.
a. Provide all clients assisted the opportunity to evaluate the quality of resource
materials available in the resource center of which at least 30% of clients assisted
will respond favorably indicating increased knowledge of the caregiver.
80% of clients and caregivers that used the resource materials (books,
brochures, videos, etc.) acknowledged the increased knowledge and
understanding of their situation or are better informed about the condition
of the person in their care.
Six Month Progress Report on Program Objectives for FY 2004-05
AGING
AGING
Non -Contracted Services (continued)
b. Provide all clients assisted the opportunity to access the Internet via a computer
work station within the Caregiver Resource Center of which at least 50% of
clients assisted will respond favorably indicating increased knowledge of the
caregiver.
80% of clients and caregivers that accessed the Internet acknowledged the
increased knowledge and understanding of their situation or are better
informed about the condition of the person in their care.
c. Provide all workshop and conference participants the opportunity to evaluate the
usefulness and effectiveness of the information covered at 3 training sessions
relating to caregiver issues of which at least 70% of participants will respond
favorably.
99% of workshop and conference attendees responded favorably to the
usefulness and effectiveness of the information provided in the various
training sessions.
Community -Based Planning.
a. Provide nine community councils the opportunity to organize, assess, plan and
implement strategies to address their local issues of which at least 5 community -
driven, health and safety related projects will be planned and/or implemented.
3 community driven, health and safety related projects were implemented in
FY 2004 and completed by December 31, 2004:
Emergency Flashers, Smoke Alarms, Hamakua, North Hilo and
and First Aid Kits North Kohala
60% (3) community driven, health and safety related projects were planned
and implemented as of December 31, 2004:
Wellness Classes Ka`u and South Kona
Personal Emergency Response System South Hilo
b. Provide community partners the opportunity to evaluate collaborative approaches
of which at least 30 community partners will report that they believe in
collaborative approaches and that collaborative ventures were successful.
Information not available at this time. A partnership survey will be
conducted by April 2005.
Six Month Progress Report on Program Objectives for FY 2004-05
AGING
AGING
Non -Contracted Services (continued)
4. Database Development and Maintenance.
Provide the general public, private sector, government officials, community agencies
and service providers with aging related information by responding to at least 10
requests for general information and at least 10 requests for data analysis conducted
to support program planning service development.
40% (4) requests for general information regarding aging related
information were acted upon.
30% (3) requests for data analysis were acted upon.
5. Education/Training.
Support and coordinate workshops and educational seminars which are pertinent,
relevant and reflective of the national and local trends and initiatives in the field of
aging where at least 75% of participants will indicate that the workshops/seminars
were relevant and helpful.
Information not available at this time.
6. Home Modification.
a. Enable at least 75% of the clients served to remain within their homes in a safer
environment due to in-home safety items/equipment provided by the service.
97% of clients served were able to remain within a safer environment by
items provided.
b. Provide clients served the opportunity to evaluate the program through a survey of
which at least 70% of clients surveyed will indicate increased safety due to
program services.
97% of clients evaluated indicated increased safety due to program services.
c. Provide clients served the opportunity to evaluate the program through a survey of
which at least 70% of clients surveyed will indicate that in-home safety items
decreased caregiver stress and reduced falls.
95% of clients indicated that safety items decreased caregiver stress and
reduced falls.
Six Month Progress Report on Program Objectives for FY 2004-05
AGING
AGING
Non -Contracted Services (continued)
d. Provide clients served the opportunity to evaluate the program through a survey of
which at least 70% of safety deficits identified in the service provider's
assessment were corrected with program services and in-home safety items.
90% of clients indicated safety deficits were corrected with program services
and in-home safety items. (In some situations, the corrective item would be
too costly and not feasible for this program i.e. bathroom renovation).
Services Contracted to Private/State Agencies
Case Management.
Provide clients served the opportunity to evaluate the program through a survey of
which at least 70% of clients surveyed will indicate receiving home and community
based services improved their ability to remain in their homes.
Information not available at this time. A client survey will be conducted in April
for the Case Management program.
2. Kupuna Care.
Provide clients receiving Kupuna Care Services (adult day care, personal care,
home -delivered meals, attendant care, chore, home/housekeeper, and assisted
transportation services) the opportunity to evaluate the program through a survey of
which at least 75% of clients surveyed will show an improved ability to remain in
their own homes.
Information not available at this time. A client survey will be conducted in April
for the Kupuna Care program.
Legal Services.
a. Provide information about legal advice, counseling, and representation of which
at least 85% of all clients assisted will be linked to legal resources.
Information not available at this time.
Six Month Progress Report on Program Objectives for FY 2004-05
AGING
AGING
Services Contracted to Private/State Agencies (continued)
b. Provide clients served the opportunity to evaluate the program through a survey of
which at least 70% of clients surveyed will express an increased knowledge of
entitlement programs, the legal process, and individual rights.
Information not available at this time. A client survey will be conducted in
April for the Legal Services program.
4. Public Education.
Provide the general public the opportunity to evaluate a publication which provides
information about services and benefits available to older individuals of which at least
50% of respondents to a survey will indicate that the publication provided them with
meaningful and useful information.
89% (68) of readers surveyed are very satisfied with the publication. When the
number of those who indicated that they are very satisfied and those that are
somewhat satisfied are added together, readers' satisfaction rating was 99%.
Presented below are readers' ratings on the extent to which they agree or
disagree with the following statements: [strongly agree (4); somewhat agree (3);
somewhat disagree (2); strongly disagree (I)l
Rating
t The publication is informative 3.9
t The publication is beneficial 3.85
t The publication is useful 3.80
t The publication is relevant 3.76
Transportation.
Provide nutrition participants served the opportunity to evaluate the program through
a survey of which at least 70% of nutrition participants surveyed who are transported
to a congregate meal site three to five days per week will maintain or improve their
nutritional risk assessment survey scores.
Information not available at this time. A client survey will be conducted in April
for the Transportation program.
Six Month Progress Report on Program Objectives for FY 2004-05
AGING
AGING
Non -Contracted Services
1. Caregiver Support, Education, and Training: Caregiver Resource Center.
a. Provide all clients assisted the opportunity to evaluate the quality of resource
materials available in the resource center of which at least 30% of clients assisted
will respond favorably indicating increased knowledge of the caregiver.
99% of clients assisted indicated increased knowledge of caregiving.
b. Provide all workshop and conference attendees the opportunity to evaluate the
usefulness and effectiveness of the information covered at 3 training sessions
relating to caregiver issues of which at least 70% of attendees will respond
favorably.
100% of attendees responded favorably to information provided at 3
educational sessions for caregivers.
2. Community -Based Planning.
a. Plan and/or implement at least 5 community -driven, health and safety related
projects.
120% (6) of community -driven, health and safety related projects were
planned and implemented as of December 31, 2003:
• Emergency Kits
• Emergency Flashers, Smoke Alarms,
First Aid Kits,
Magnetic Emergency Numbers
• Emergency Kits
• Home Security
Ka`u
Honoka`a, N. Hilo, N. Kohala
South Kona
South Hilo
As of June 30, 2004, 3 projects were successfully completed. Due the
inclusion of high school students, the other 3 projects will be completed by
September 30, 2004.
b. Provide community partners the opportunity to evaluate collaborative approaches
of which at least 30 community partners will report that they believe in
collaborative approaches and that collaborative ventures were successful.
20 community partners were surveyed. 100% indicated that they believe the
collaborative ventures were successful. Only 66% of objective was obtained.
Final Status Report on Program Objectives for FY 2003-04
IW"1001
AGING
Non -Contracted Services (continued)
Database Development and Maintenance.
Provide the general public, private sector, government officials, community agencies
and service providers with aging related information by responding to at least 10
requests for general information and at least 10 requests for data analysis conducted
to support program planning service development.
100% (10) requests for general information regarding aging related information
were acted upon.
90% (9) requests for data analysis were acted upon.
Education/Training.
Support and coordinate workshops and educational seminars which are pertinent,
relevant and reflective of the national and local trends and initiatives in the field of
aging where at least 75% of participants will indicate that the workshops/seminars
were relevant and helpful.
92% (45) of participants surveyed indicated that the course on aging was
relevant and helpful to them as caregivers. Two para -professional courses on
aging were held during the year. A total of 49 individuals attended the courses
with a resultant 30 individuals earning their certificate of completion.
5. Home Modification.
a. Enable at least 75% of the clients served to remain within their homes in a safer
environment due to in-home safety items/equipment provided by the service.
99% of clients served were able to remain within their homes.
b. Provide clients served the opportunity to evaluate the program through a survey of
which at least 70% of clients surveyed will indicate increased safety due to
program services.
99% of clients surveyed indicated increased safety due to home modification.
c. Provide clients served the opportunity to evaluate the program through a survey of
which at least 70% of clients surveyed will indicate that in-home safety items
decreased caregiver stress and reduced falls.
99% of clients surveyed indicated decreased caregiver stress due to home
modification.
Final Status Report on Program Objectives for FY 2003-04
AGING
AGING
Non -Contracted Services (continued)
d. Provide clients served the opportunity to evaluate the program through a survey of
which at least 70% of safety deficits identified in the service provider's
assessment were corrected with program services and in-home safety items
99% of all clients deficits were corrected with program services.
Services Contracted to Private/State Agencies
Case Management.
Provide clients served the opportunity to evaluate the program through a survey of
which at least 70% of clients surveyed will indicate receiving home and community
based services improved their ability to remain in their homes.
80% of clients surveyed indicated that the case management services improved
their ability to remain in their homes.
Kupuna Care.
Provide clients receiving Kupuna Care Services (adult day care, case management,
personal care, home -delivered meals, attendant care, chore, home/housekeeper, and
assisted transportation services) the opportunity to evaluate the program through a
survey of which at least 75% of clients surveyed will show an improved ability to
remain in their own homes.
82% of clients interviewed indicated that they were able to remain in their
homes as result of Kupuna Care services.
Legal Services.
Provide clients served the opportunity to evaluate the program through a survey of
which at least 70% of clients surveyed will express an increased knowledge of
entitlement programs, the legal process, and individual rights.
75% of clients surveyed expressed an increased knowledge in the areas of
entitlement programs, the legal process, or individual rights.
Final Status Report on Program Objectives for FY 2003-04
AGING
Services Contracted to Private/State Agencies (continued)
4. Public Education.
Provide clients served the opportunity to evaluate the publication through a survey of
which at least 50% of clients surveyed will indicate that the publication provided
them with meaningful and useful information about services and benefits available to
older individuals.
Based on a random survey of seventy-six (76) readers of the Silver Bulletin
publication conducted during the fall of 2004, about 9 out of 10 (89%) readers
are very satisfied with the publication. When the number of those who indicated
that they are very satisred and those that are somewhat satisred are added
together, readers' satisfaction rating was 99%.
Presented below are readers' ratings on the extent to which they agree or
disagree with the following statements: [strongly agree (4); somewhat agree (3);
somewhat disagree (2); strongly disagree (1)l
Rating
The publication is informative 3.9
t The publication is beneficial 3.85
t The publication is useful 3.80
t The publication is relevant 3.76
5. Transportation.
Provide nutrition participants served the opportunity to evaluate the program through
a survey of which at least 70% of nutrition participants surveyed who are transported
to a congregate meal site three to five days per week will maintain or improve their
nutritional risk assessment survey scores.
74% of nutrition participants surveyed who were transported to the congregate
meal site maintain or improved their nutritional risk assessment survey scores.
Final Status Report on Program Objectives for FY 2003-04
2
CIVIL DEFENSE AGENCY
CIVIL DEFENSE AGENCY
CIVIL DEFENSE
Continue to review and update tsunami evacuation, and provide updates to
appropriate departments and agencies on an annual basis.
The County Data Systems Department GIS Branch is finalizing the format and
layout changes to the Big Island tsunami maps for final approval.
NOTE: The State Civil Defense Agency is also proposing amendments to the
tsunami evacuation maps through contracts with the University of Hawai'i and
Department of Land and Natural Resources.
Continue the priority of working with all segments of the community in developing
emergency -response plans.
a. Work with the public sectors in hazard/risk awareness and response preparedness.
Review and update Fire, Parks & Recreation, Police, and Public Works Standard
Operating Procedures (SOP).
Conducted workshops for the public sectors in hazard/risk awareness and
response preparedness. Reviewed and update Fire, Parks & Recreation,
Police, and Public Works Standard Operating Procedures (SOP).
b. Continue to coordinate and participate in emergency preparedness exercises,
Drills and training.
Continue to coordinate and participate in emergency preparedness exercises,
drills and training.
c. Continue to coordinate and participated in training for emergency response.
Civil Defense staff participated in training for emergency response.
Continue to work with Department of Education, American Red Cross and State Civil
Defense regarding new facilities being available, and proposed facility upgrades to
expand our shelter program.
Hawaii County Civil Defense Agency continues to work with State Civil Defense
regarding the need for more shelters and facility upgrades through Federal
Emergency Management Agency pre -disaster mitigation programs.
4. Continue to administer Office of Domestic Preparedness (ODP) Grants for Homeland
Security Program, which includes hiring a person to manage this and other grants.
Hawaii County Civil Defense Agency continues to operate and oversee the ODP
grants for FY 2000, 2003, 2003 part I and part II, and 2004. At this time no one
has been hired to manage the grants.
Six Month Progress Report on Program Objectives for FY 2004-05
CIVIL DEFENSE AGENCY
CIVIL DEFENSE
5. Continue the development of an emergency response plan for the Department of
Water Supply, to insure water availability should there be a portion or islandwide
power disruption over an extended period.
Hawai'i County Civil Defense Agency continues to assist SSFM (consultant) in
the development of the Department of Water Supply emergency response plan.
SSFM is currently finalizing the draft for the emergency response plan.
6. Upgrade and repair existing sirens, and install new sirens in accordance with State
Civil Defense CIP Funding plan.
The siren upgrade project for fiscal year 2004-2005 has been delayed due to
completion of the design phase. The State Civil Defense and Department of
Accounting & General Services is currently finalizing the siren project
specifications for approval and announcement for bidding. This siren upgrade
project will definitely be carried over into fiscal year 2005-06 for completion.
Six Month Progress Report on Program Objectives for FY 2004-05
CIVIL DEFENSE AGENCY
CIVIL DEFENSE
1. Continue to review and update tsunami evacuation maps.
Excellent progress has been made in the "Review and Update Tsunami Maps"
challenge:
a. Hawai'i County Civil Defense Agency (HCDA) has leveraged the County
GIS initiative to update the Big Island Tsunami Maps to include new
roads, subdivisions and other needed changes.
b. A 1" Draft Map (utilizing the Kailua-Kona area as a test case) was
provided to Hawaii County Line Agencies and comments were solicited.
c. Upon completion of the recommended "format and layout' changes, a
final draft copy of the map will be provide to Hawaii County Agencies
and the Mayor for approval.
2. Continue the priority of working with all segments of the community in developing
emergency -response plans.
a. Work with the public sectors in hazard/risk awareness and response preparedness.
Review and update Fire, Parks & Recreation, Police, and Public Works Standard
Operating Procedure (SOP).
b. Continue to coordinate and participate in emergency preparedness exercises.
c. Continue to coordinate and participated in training for emergency response.
Community work in developing Emergency Response/Preparedness Plans:
• Community Forums to discuss Civil Defense for the individual, family and
community with regards to mitigation and preparedness have been
conducted for:
1) Hotels and Resorts
2) Daycare Centers for children / adults
3) Public and private schools
4) Big Island Substance Abuse Council
Participated in the Hawaii National Guard, 93'a Civil Support Team (CST)
(Weapons of Mass Destruction) Exercise, August 25-28, 2003. Participants
included, but were not limited to:
➢ Federal: FBI, US Coast Guard, US Army and American Red Cross.
➢ State: Dept of Health, DLNR, Transportation, DoD.
➢ County: Hawaii County Fire, Police, Public Works, Parks, and
Water Supply.
Final Status Report on Program Objectives for FY 2003-04
CIVIL DEFENSE AGENCY
CIVIL DEFENSE
Participated in the Local Emergency Planning Committee (LEPC) Tabletop
Exercise.
Scheduled and coordinated the training for Fire, Police and Public Works in
classes for: Citizens Emergency Response Team, Train the Trainer;
WMD/HAZMAT training, HAZUS-MH Disaster Planning/modeling
Training.
3. Continue to work with Department of Education regarding new facilities being
available to expand our shelter program.
Met to better utilize, conduct upgrades and continue to refine assessments of
Shelters for Hawaii County. Limited progress in this area to date. Will
continue to work this issue intensively. The following agency have worked this
issue in the reporting period:
➢ State Civil Defense
➢ State Dept of Education
➢ American Red Cross
➢ Waikoloa Village Association
➢ Hualalai/Four Seasons Properties
➢ Big Island Visitor Security Association
4. Continue to administer Office of Justice Program (OJP) Grants for Weapons of Mass
Destruction (WMD) Program.
Have executed the operations for the following Grants:
a. Office of Domestic Preparedness ;
1) FY 1999 Grant - all items have been gone through the procurement
process. Final report filed in October, 2004.
2) FY 2000-2001 Grant - All funds have been committed, except for $2,200
for Police equipment pending delivery.
3) FV 2002 Grant - Equipment for the Fire and Police Departments has been
requisitioned through the procurement process and approximately 74%
of the funds have been encumbered.
4) FY 2003 Part I Grant - Equipment for the Fire and Police Departments
has been requisitioned through the procurement process and
approximately 53% of the funds have been encumbered.
5) FY 2003 Part II Grant - Equipment for the Fire and Police Departments
has been requisitioned through the procurement process and
approximately 74% of the funds have been encumbered.
Final Status Report on Program Objectives for FY 2003-04
CIVIL DEFENSE AGENCY
CIVIL DEFENSE
6) FY 2004 Grants - (effective June, 2004) - Procurement process has
commenced for this grant. Purchase orders for equipment for the Police
Department, Department of Water Supply and Corporation Counsel
have been awarded.
b. EDA Grant. The EDA Grant is a source for the Hawaii County GIS
initiative. This Grant has been used to retain highly qualified contractors
for the development of our Hazard Mitigation Plan. This Plan is a
requirement to receive further FEMA funding. The Hazard Mitigation
Plan is in the process of being reviewed and approved by FEMA.
c. FEMA Grants:
1) Citizen Corps: Includes broad based community outreach, used
primarily by "Project Kumiai" (our Citizen Corps).
2. Citizen Emergency Response Team (CERT): this grant allows for
training of community volunteers.
3. Emergency Operations Plan: Grant allows for updating and revising the
Hawaii County Emergency Operations Plan.
5. Continue the development of an emergency response plan with the Department of
Water Supply to insure water availability should there be a portion or islandwide
power disruption over an extended period.
Department of Water Supply Emergency Operations Plan (EOP): Met with
Dept. of Water Supply and SSFM to coordinate the EOP development. SSFM is
in the process of finalizing the Emergency Operations Plan. No progress made in
securing generators for power outages at this time.
Final Status Report on Program Objectives for FY 2003-04
(3EVIL SERVICE
CIVIL SERVICE
CIVIL SERVICE
Classification and Compensation
1. Review and process position redescription reviews within five workdays of receipt.
A total of 71 redescription reviews were processed. Of these, 69 were processed
within five workdays of receipt. Two position descriptions were misplaced and
processed within seven workdays of receipt.
2. Review and process reallocations for recruitment within 30 workdays of receipt.
A total of 101 reallocation requests were received and processed within 30
workdays of receipt.
Labor Relations
Represent the Mayor in collective bargaining as required within time limits
prescribed by law.
We have represented the Mayor at all meetings and negotiation sessions during
the first half of this fiscal period. Negotiations for the HGEA and the HFFA will
culminate in interest arbitration proceedings within the time limits prescribed
by law. Proposals with the UPW have been exchanged during this reporting
period.
2. Hear and take action on all Step 3 grievances within 60 days from receipt of the Step
3 appeal.
Fifteen grievances have been filed during this period. Action taken (decision
and/or settlement) within 60 days on nine cases. Five cases are pending Step III
decisions by the Employer. One case that is pending a Step II decision had been
mutually extended pending the outcome of an OSHA decision.
3. Develop and deliver contract interpretations, advisories, and procedures on a
quarterly basis.
One written advisory was issued during this period concerning the dual holiday
provision negotiated with the HGEA.
Six Month Progress Report on Program Objectives for FY 2004-05
CIVIL SERVICE
CIVIL SERVICE
4. Answer all written departmental inquiries relating to the administration and
interpretation of all collective bargaining agreements and executive orders within 14
days from date of request if it does not require inter -jurisdictional action, 30 days if it
does.
Numerous telephone and e-mail inquiries for contract interpretation from the
departments were received and responded to within the prescribed time lines.
One inter -jurisdictional inquiry from the state was received concerning the just
cause standard involving discipline, and was responded to within the prescribed
time line. Three executive orders were issued, granting benefits to excluded and
excluded managerial employees.
5. Provide background and other technical information required by the Corporation
Counsel's Office for the arbitration of grievances within 14 days from the date of
request.
Corporation Counsel's Office requested information and files on four grievances
that were pending arbitration. All four requests were responded to within 14
days. In addition, the Director and Deputy met with the Deputy Corporation
Counsel on several occasions during this period to confer on the upcoming
HGEA and HFFA arbitrations.
Personnel and Organizational Development
By September 30, 2004, develop and sponsor an annual pre -retirement workshop for
County and State employees.
Pre -retirement workshop held on September 22, 2004. 166 County employees
registered for the workshop as did 113 State employees.
By June 30, 2005, develop and sponsor an annual clerical seminar for County
employees.
No work done to date on this annual clerical seminar.
Six Month Progress Report on Program Objectives for FY 2004-05
CIVIL SERVICE
CIVIL SERVICE
3. Offer 12 training courses in leadership and supervisory development, personal skill
building, and service management every quarter. Of the 48 courses conducted, 1/3
of the courses shall have been held in Kona.
No courses conducted during first quarter because of focus on continuing to help
various departments with strategic planning and staff needing to take family
leave as permitted under federal law. In second quarter, able to conduct 6
courses on the west side and 12 on the east side.
4. Provide organization development support and facilitation to all departments in the
areas of teambuilding, conflict management, mediation, strategic planning, work
process flow analysis, and other areas within 45 days of a request to do so.
Have continued to facilitate and assist various departments (fire, finance, parks
& recreation, police) with their strategic planning processes on a timely basis.
No request for conflict management, mediation, and work flow process analysis
received.
5. Provide Sexual Harassment and Violence in the Workplace training on a quarterly basis.
No classes held in first quarter. Second quarter produced 2 classes on the west side
and 2 classes on the east side.
Employee Relations
1. Publish monthly County newsletter.
Monthly newsletter published, July to December.
2. Conduct agency audits on personnel tiles, temporary assignment records, etc. One
audit within each 45 -day period.
Agencies Audited: Fire, Mass Transit, Prosecuting, Liquor Control. Goal met.
3. Review and audit properly completed and submitted payroll certification forms within
5 workdays of receipt.
Number of properly completed transactions: 2,434
Six Month Progress Report on Program Objectives for FY 2004-05
CIVIL SERVICE
CIVIL SERVICE
Number of properly completed transactions
that took longer than five workdays: 4
99.8% of properly completed transactions processed within five workdays.
Of the four forms that took longer than 5 workdays, one was misplaced and
processed within 6 workdays; three were set aside due to a four-day FRESH
workshop, forms were processed within 6-8 workdays.
4. Review and act upon properly completed and submitted Flexible Spending Plan
change in status forms within two workdays of receipt.
Number of properly completed forms: 96
Number of properly completed forms that
took longer than two workdays:
Goal met.
5. By December 30, 2004, facilitate an annual employee awards program.
Annual employee awards program facilitated on October 29, 2004. Goal met.
6. By June 30, 2005, drug test a minimum of 50% of all fire fighting personnel, 50% of
employees with CDL covered under Federal DOT rules.
91 (32.0%) random drug tests for fire fighting personnel conducted during this
reporting period. 31 (25.4%) random drug tests for employees with CDL
covered under Federal DOT rules conducted during this reporting period.
By June 30, 2005, alcohol test a minimum of 10% of all fire fighting personnel, 10%
of employees with CDL covered under Federal DOT rules.
21 (7.4%) random alcohol tests for fire fighting personnel conducted during this
reporting period. 4 (3.2%) random alcohol tests for employees with CDL
covered under Federal DOT rules conducted during this reporting period.
Six Month Progress Report on Program Objectives for FY 2004-05
CIVIL SERVICE
CIVIL SERVICE
Recruitment and Examination
1. Establish eligible lists as follows:
a. Within 3-1/4 months for those recruitments requiring only a written examination
or a training and experience evaluation (T&E).
We established 32 out of 33, or 97%, of eligible lists within 3 '/4 months. One
recruitment was not completed on a timely basis because of an illness.
b. Within 4 months for those recruitments requiring a written examination and a
training and experience evaluation (ME).
No recruitments were conducted with these examination components.
c. Within 4-1/2 months for those recruitments requiring a written examination or a
training and experience evaluation (T&E) and a performance test.
We established 2 out of 2, or 100%, of eligible lists within 4 Y: months.
2. Certify (refer) names from available eligible lists to employing department within
workdays from receipt of the request for the list.
169 requests were received and for all 169 requests, we certified (referred)
names to the employing departments within five workdays.
3. By October 30, 2004, coordinate the placement of CVE students within the County.
Out of a total of 15 CVE student helper positions, 11 students were placed by
October 30, 2004. Four positions remained vacant due to the shortage of
qualified students in the CVE Program from Hawaii Community College.
Health and Safety
1. Reduce number of open claims to 450 by June 30, 2005.
This program objective has been accomplished; as of 12/31/04, there are a total
of 421 open claims.
Six Monde Progress Report on Program Objectives for FY 2004-05
CIVIL SERVICE
CIVIL SERVICE
2. Coordinate Hawaii Occupational Safety and Health Courtesy Inspections of at least
three County facilities by June 30, 2005.
This program objective has been accomplished; eight (8) separate facilities of the
Department of Water Supply were inspected by December 31, 2004.
3. Deliver requested safety training within two months of original request.
This program objective has been accomplished; all training requests are treated
as "urgent" and responded to well within the time constraints established.
Number of safety training sessions coordinated/conducted as of
December 31, 2004 is 38.
4. Create and circulate a Safety Advisory Manual for departments/agencies.
This program objective has been accomplished; manual was produced and
distributed in March 2004.
Six Month Progress Report on Program Objectives for FY 2004-05
CIVIL SERVICE
CIVIL SERVICE
Classification and Compensation
1. Review and process position redescription reviews within five workdays of receipt.
A total of 208 redescription reviews were processed. Of these, 207 were
processed within five workdays of receipt. One position redescription was
submitted as part of a reorganization review and was processed when the
reorganization was implemented.
2. Review and process reallocations for recruitment within 30 workdays of receipt.
A total of 112 reallocation requests for recruitment purposes were received and
processed within 30 workdays of receipt.
Labor Relations
Represent the Mayor in collective bargaining as required within time limits
prescribed by law.
We have represented the Mayor at all meetings and negotiations required
during this fiscal period and have completed this process within the time limits
prescribed by law. During the period, contract negotiations and the arbitration
process was completed for Bargaining Units 02, 03, 04, and 13. The arbitrated
contract is effective July 1, 2003 to and including June 30, 2005. Negotiations
with Bargaining Unit 01 began, but were not yet completed during this fiscal
period.
2. Hear and take action on all Step 3 grievances within 60 days from receipt of the Step
3 appeal.
Thirty-six (36) grievances were filed during this period. Action taken (decision
and/or settlement) within 60 days on 28 cases. One case is pending settlement
and three cases were withdrawn by the Union. Three decisions were rendered
beyond the 60 -day objective (mutual agreement with the Union to extend the
response date), and one case is pending a Step 3 decision.
3. Develop and deliver contract interpretations, advisories, and procedures on a
quarterly basis.
No written interpretations, advisories or procedures were issued. In addition,
staff is still on leave of absence and assigned deputy corporation counsel
resigned.
Final Status Report on Program Objectives for FY 2003-04
CIVIL SERVICE
CIVIL SERVICE
Answer all written departmental inquiries relating to the administration and
interpretation of all collective bargaining agreements and executive orders within 14
days from date of request if it does not require inter -jurisdictional action, 30 days if it
does.
Numerous telephone and e-mail inquiries from departments and other
jurisdictions were received and responded to within the prescribed time lines.
Inter -jurisdictional inquiries responded to are as follows: Hawaii Health
Systems Corporation's inquiry on interpretation of the Unit I(UPW) Callout
provision; Department of Human Resources Development's (State) inquiry on
Unit I I (HFFA ) Just Cause and Discipline: Department of Personnel Service's
(Maui) inquiry on interpretation of the Seventh Day overtime provision
(SHOPO).
Provide background and other technical information required by the Corporation
Counsel's Office for the arbitration of grievances within 14 days from the date of
request.
Corporation Counsel's Office requested information and assistance on three
grievances that were pending arbitration. All three requests were responded to
within 14 days.
Personnel and Organizational Development
1. By September 30, 2003, develop and sponsor an annual pre -retirement workshop for
County and State employees.
A pre -retirement workshop was held on September 10, 2003 for approximately
200 employees.
2. By June 30, 2004, develop and sponsor an annual clerical seminar for County
employees.
The 2004 Annual Support Staff Conference was held in Waimea in May 2004 for
approximately 75 participants.
Final Status Report on Program Objectives for FY 2003-04
CIVIL SERVICE
CIVIL SERVICE
3. Conduct or contract 12 training courses in leadership and supervisory development,
personal skill building, and service management every quarter. Of the 48 courses
conducted, 1/3 of the courses shall have been held in Kona.
One hundred and ten (I10) were offered, seventy-two (72) in Hilo and thirty-
eight (38) in Kona.
Provide organization development support and facilitation to all departments in the
areas of teambuilding, conflict management, mediation, strategic planning, work
process flow analysis, and other areas within 45 days of a request to do so.
Provided facilitation support to various departments on eighty-five (85)
occasions. Facilitated fifty-two (52) strategic planning sessions. Provided
mediation services to departments on six occasions. Provided executive coaching
sessions to senior management in various departments on twenty-seven (27)
occasions. All requests were met within 45 days.
5. Provide Sexual Harassment and Violence in the Workplace training on a quarterly basis.
Four Violence in the Workplace courses have been offered, two in Hilo and two in
Kona. Four Sexual Harassment courses were offered, two in Hilo and two in Kona.
6. By December 30, 2003, facilitate an annual employee awards program.
Annual employee awards program facilitated on October 24, 2003. Goal met.
Employee Relations
1. Publish monthly County newsletter.
Twelve newsletters were published.
Conduct agency audits on personnel files, temporary assignment records, etc. One
audit within each 45 -day period.
Agencies audited: Office of Management, Office of Aging, Police Department,
Department of Public Works, Department of Environmental Management, Civil
Defense, Corporation Counsel, and Liquor Control. Goal met.
Final Status Report on Program Objectives for FY 2003-04
CIVIL SERVICE
CIVIL SERVICE
3. Review and audit properly completed and submitted payroll certification forms within
5 workdays of receipt.
Number of properly completed transactions: 3,933
Number of properly completed transactions that took longer than five days: 9
99.8% of properly completed transactions processed within five workdays.
Of the nine forms that took longer than 5 workdays, one was misplaced and
eight were set aside to give priority processing for pay adjustments.
4. Review and act upon properly completed and submitted Flexible Spending Plan
change in status forms within two workdays of receipt.
Number of properly completed forms: 73
Number of properly completed forms that took longer than two workdays: 0
Goal met.
By June 30, 2004, drug test a minimum of 50% of all fire fighting personnel, 50% of
employees with CDL covered under Federal DOT rules.
CDL Random Drug Tests — 61 (50.8%)
Fire Random Drug Tests — 229 (85.7%)
6. By June 30, 2004, alcohol test a minimum of 10% of all fire fighting personnel, 10%
of employees with CDL covered under Federal DOT rules.
CDL Random Alcohol Tests —17 (14.1 %)
Fire Random Alcohol Tests — 72 (26.9%)
Final Status Report on Program Objectives for FY 2003-04
CIVIL SERVICE
CIVIL SERVICE
Recruitment and Examination
1. Establish eligible lists as follows:
a) Within 3-1/4 months for those recruitments requiring only a written examination
or a training and experience evaluation (T&E).
We established 71 out of 80, or 89% of eligible lists within 3'/4 months. One
recruitment was not completed on a timely basis because of an emergency
family leave . Eight (8) recruitments were not completed within the
timeframe because of our active participation in the FRESH project and in
switching our applicant tracking system to Windows-based OS. One
recruitment resulted in no qualifying applicants being found.
b) Within 4 months for those recruitments requiring a written examination and a
training and experience evaluation (T&E).
No recruitments were conducted.
c) Within 4-1/2 months for those recruitments requiring a written examination or a
training and experience evaluation (T&E) and a performance test.
We established 7 out of 8, or 88%, of eligible lists within 4'/: months. One
recruitment was not completed within the timeframe because of time spent in
switching our applicant tracking system to Windows-based OS.
2. Certify (refer) names from available eligible lists to employing department within 5
workdays from receipt of the request for the list.
Three hundred and thirty two requests (332) were received and certifications
were done for all within five workdays.
3. By October 30, 2003, coordinate the placement of CVE students within the County.
Out of a total of 15 CVE student helper positions, 13 students were placed by
October 30, 2003. One student was placed later during the FY 04, and one
position remained vacant as the CVE program were unable to provide us with
qualified student.
Final Status Report on Program Objectives for FY 2003-04
CIVIL SERVICE
CIVIL SERVICE
Health and Safety
Develop a Workers' Compensation Claim Management Manual and have WC staff
utilizing Manual by December, 2003.
Objective accomplished. HealthCare Financial Group (THCFG) developed a
claims process manual which is being used by the Workers' Compensation
Branch. We have also finalized an additional manual to be used in conjunction,
and the Manual (Workers' Compensation Training Manual) was completed and
circulated to Workers' Compensation Branch staff in November 2003.
2. By June 30, 2004, only 10 employees will be on temporary total disability status.
Objective not accomplished. In hindsight, our goal of 10 was overly optimistic.
While we reduced the number to 36 employees (which is a 28% reduction), a
lack of having a formal back -to -work program in effect with an administrative
mandate that this was to be County's policy, was probably the major factor
behind our failure. We have rectified this issue by issuing, under signature of
the Mayor, a program that is effective in July 2004.
3. By June 30, 2004, close 10% of the cases that, on July 1, 2003, were three or more
years old.
Objective accomplished. On July 1, 2003, there were 176 claims that were three
or more years old. Between July 1, 2003 and December 31, 2003, 48 of these
claims that were three or more years old were closed, which is 27% of the 176
claims.
4. By June 30, 2004, 50% of employees required to undergo 30 -hour OSHA General
Industry training will have been trained.
Objective not accomplished. Two 30 -hour OSHA General Industry Training
sessions were conducted in Hilo and Kona, and 47 County employees were
certified, which is approximately 2% of the County workforce. This goal was set
in anticipation of receiving sufficient training monies to accomplish this goal.
Our budget request was denied.
5. Deliver requested safety training within 2 months of original request.
Objective accomplished. We received 75 requests for safety training sessions,
and sessions were delivered for all requests within two months of the request.
Final Status Report on Program Objectives for FY 2003-04
4
CORPORATION COUNSEL
CORPORATION COUNSEL
LITIGATION PROGRAM
1. Offer training opportunities to our litigation team, and provide them effective tools to
take cases to trial.
Achieved. Litigation attorneys attended conferences, seminars and workshops
concentrating on the following: Substantive areas of the law, such as
employment law (including scope of employment and civil rights concerns),
labor law (union grievances) and personal injury (including the handling of such
cases in the Court Annexed Arbitration Program); procedural areas of the law,
such as the new Circuit Court Rules relating to discovery, and updates on
evidentiary rules and laws (including use of expert testimony); and attending a
Conference where two renowned experts, a forensic anthropologist and a
forensic scientist, discussed their fields of expertise and cases they handled.
A member of the litigation team attended and received a certificate from the
First Annual Trial Academy, at the University of Hawaii School of Law.
The support staff, legal assistant, investigator and clerks attended conferences,
seminars and workshops to learn substantive areas of the law, to become more
proficient in areas such as the court rules, to manage their work, and to
understand how to deal more effectively with people.
The Litigation Division also has weekly meetings to discuss trial strategy and
updates on legal issues. In addition, the collegial atmosphere within the office
allows each member of the litigation team to discuss and analyze legal issues on
daily basis with anyone within the office, including members of the Counseling
and Drafting Unit, supervisory heads, the Assistant Corporation Counsel and
Corporation Counsel.
2. Reduce the response time for claims filed against the County of Hawai'i under the
Hawaii County Charter (2000). In the coming Fiscal Year, 25% of all claims filed
against the County of Hawaii will receive a decision on whether to accept or deny a
claim within fourteen (14) business days of the filing date.
Achieved. During the first six months of fiscal year 2004-05, we received a total
of 61 claims. A decision to accept, further investigate or deny was made on 27 of
these claims or 44% of those received within 14 business days of receipt by our
office.
Six Month Progress Report on Program Objectives for FY 2004-05
CORPORATION COUNSEL
LITIGATION PROGRAM
3. Continue to improve pre-trial motions practice. In all non-complex cases, the
Litigation Division will file disposition pre-trial motions in 30% of all new cases.
Achieved. During this time period, there was only one non-complex case that
was filed. In that case, a motion to dismiss was filed. In complex cases, litigators
filed motions (and memorandums) to dismiss or for summary judgment on
behalf of the County in every case.
4. Continue to make litigation client friendly. The Litigation Division will contact all
major County departments to schedule meetings to discuss ongoing cases, the scope
of liability and methods to reduce the department's exposure to unnecessary risks.
Achieved. The litigators have presented classes/workshops for: (1) excessive
police force litigation at the Second Annual Statewide Municipal Attorneys
Training Conference in September 2004; and (2) American With Disabilities Act
for Parks and Recreation Staff. Litigators maintain continuous dialogue with
County agents, employees, officials, department heads, the Mayor (and his staff)
and/or County Council Members (and their staff) who are involved in any claim
(including workers' compensation), arbitration (grievances and interest
arbitration concerning wages and non -cost items for collective bargaining
agreements) and lawsuits.
5. Control the settlement of pending lawsuits by only recommending settlement when
quantifiable and articulable justification exists.
Achieved. We closed a total of 18 cases during the first six months of the fiscal
period. Of these 18 cases, 4 cases were settled for a total sum of $1,851,500. The
potential liability exposure for these 4 cases was between $15,147,000 and
$22,147,000. This means the difference between the potential exposure and
actual settlement amount was between $13,295,500 and $20,295,500.
Six Month Progress Report on Program Objectives for FY 2004-05
CORPORATION COUNSEL
COUNSELING & DRAFTING DIVISION
Review of documents. The Division will review and approve 75% of legal
documents submitted by the various County departments and agencies within seven
(7) business days or less. Such approval will include a thorough analysis of potential
legal exposure and liabilities.
562 documents were received. 97% were reviewed and returned within 7
business days.
Drafting documents and legislation. Seventy-five percent (75%) of all departmental
and agency requests for drafting of legal documents and legislation will be submitted
to the requesting department or agency within twenty-one (2 1) business days or less.
56 requests were received for drafting documents and legislation. 41 % of these
documents were drafted within 21 business days.
Written Request for a Legal Opinion. Seventy-five percent (75%) of all
departmental and agency requests for a formal legal opinion will be submitted to the
requesting department or agency within twenty-one (21) business days or less.
63 requests for formal legal pinions were received. 49% of these requests were
fulfilled within 21 business days.
234 requests for a review and comments on various actions/documents were
received. 72% of these requests were fulfilled with 21 business days.
4. Other Requests for Legal Service. Fifty percent (50%) of all departmental and agency
requests for legal service that do not involve any formal written response or extensive
legal research will be completed within twenty-one (2l) business days or less.
70 requests for miscellaneous legal services were received. 61 % were completed
within 21 business days.
Training for Board and Commission Members. The Division will conduct ongoing
training for all substantive Boards and Commissions to prevent procedural and
substantive errors, including recall training as requested by the Boards and
Commissions.
On December 1, 2004, the Office of the Corporation Counsel sponsored a
training conducted by the Office of Information Practices. Additionally, on
November 16, 2004, a special training was held for new County Council
members.
Six Month Progress Report on Program Objectives for FY 2004-05
CORPORATION COUNSEL
COUNSELING & DRAFTING DIVISION
6. Development of a Risk Management System. The Division will work with their
respective clients in developing a risk management system for their department.
A comprehensive risk management program, including the creation of a Risk
Management Division in the Department of Finance, has been submitted to the
Office of the Mayor for approval.
Six Month Progress Report on Program Objectives for FY 2004-05
CORPORATION COUNSEL
FAMILY SUPPORT DIVISION
(HILO & KONA OFFICES)
1. Collect a minimum of $400,000 in delinquent child support payments.
The Division has collected over $413,848 in delinquent child support payments
from July to December 2004.
2. Continue to improve staff productivity on the KEIKI automated system.
Data processing updates and training to staff members are provided monthly by
CSEA Bulletins.
3. Provide updates and training to staff members on changes in federal requirements,
paternity establishment, child support establishment, enforcement, distribution and
interstate case processing.
Child support and paternity updates and training to staff are provided by CSEA
memos, via conference calls, telephone conferencing seminars (Tele -Talks), staff
meetings, and written materials.
From July to December 2004, the staff attended and participated in the 2"d
Annual Statewide Municipal Attorneys Training Conference on September 23-
24, 2004; HSBA's Annual Divorce Law Update on October 15,2004; QDRO
Tele -Talk Seminar on October 21, 2004; NCSEA's Arrearage Collection Tele -
Talk Seminar on November 18,2004; and HSBA/HCBA's CLE Training: The
Deal of the Century Seminar on December 16, 2004.
4. Work to reduce the time spent on processing cases and improve working relationship
with judiciary.
Focus is placed on discussing processing concerns with office staff and judiciary
and issuing written procedures to promote uniformity of application.
5. Improve State Legislation in paternity, child support and support enforcement.
The state has not asked for the Family Support Division's assistance in this area.
6. Educate public and private agencies/persons regarding changes to the paternity and
child support laws.
Family Support Division attorneys speak to students, BISAC participants,
Department of Health personnel, and midwives regarding paternity and child
support laws.
Six Month Progress Report on Program Objectives for FY 2004-05
CORPORATION COUNSEL
FAMILY SUPPORT DIVISION
(HILO & KONA OFFICES)
7. Work with Circuit and Family Courts to reduce the time spent on processing cases.
Judicial case procedures are regularly reviewed for increased efficiency and
meetings with court staff are arranged as needed.
Six Month Progress Report on Program Objectives for FY 2004-05
Are] Mal WA11 �91a4L6181.W-4A
BOARD OF ETHICS
Revise procedural rules to require a minimal filing and processing fee for complaints
for an informal, investigatory or formal advisory opinion.
Not achieved. This Program Objective is being reevaluated, and its deletion is
being contemplated. As written, this objective may serve as a disincentive for
the public to file complaints.
2. Review and revise the procedural rules.
In progress. Discussions with the Board's Chairman have been initiated.
3. Review and revise the Financial Disclosure Form and reduce the time and paperwork
associated with the filing of that document.
Not achieved. This Program Objective is being reevaluated, since a new long
form has been drafted for use. Further discussions with the Board's Chairman
will be held.
4. Update records by applying to the destruction committee to change the retention
period of financial disclosure statements filed with the board from permanent to six
years after expiration of term of office, in conformance with the State Code of Ethics.
Not achieved. This will be discussed with the Board's Chairman within the next
6 months.
5. Continued legal education for Board on State and City sunshine and ethics laws.
The Office of Information Practices conducted a training on the State Sunshine
Law and government records law on December 1, 2004. On March 22, 2005, a
similar training is scheduled for West Hawai' i.
Six Month Progress Report on Program Objectives for FY 2004-05
CORPORATION COUNSEL
LITIGATION PROGRAM
1. Offer training opportunities to our litigation team, and provide them effective tools to
take cases to trial.
Achieved. Litigation attorneys attended seminars, some of which were to do
with successful pre-trial preparation, how to litigate a civil trial, taking
depositions, medical records, damages in Hawaii civil trial practice, police
misconduct, discovery skills, handling wrongful death cases, and cross
examination techniques. We also have weekly meetings to discuss trial strategy
and updates on legal issues. Inter -office training in labor and employment laws
was provided to the litigation attorneys.
2. Reduce the response time for claims filed against the County of Hawaii under the
Hawaii County Charter (2000). In the coming Fiscal Year, 25% of all claims filed
against the County of Hawaii will receive a decision on whether to accept or deny a
claim within fourteen (14) business days of the filing date.
Achieved. During the fiscal year of 2003-04, we received a total of 85 claims. A
decision to accept, further investigate or deny was made on 47 of these claims or
55% of those received within 14 business days upon receipt by our office.
Continue to improve pre-trial motions practice. In all non-complex cases, the
Litigation Division will file disposition pre-trial motions in 30% of all new cases.
Achieved. For example, in every excessive force case, litigators filed motions for
summary judgment on behalf of the County and police officers.
Continue to make litigation client friendly. The Litigation Division will contact all
major County departments to schedule meetings to discuss ongoing cases, the scope
of liability and methods to reduce the department's exposure to unnecessary risks.
Achieved. The litigators have presented classes/workshops for: (1) department
heads on tort liability; (2) the 63rd police recruit class; (3) excessive police force
litigation for the First Annual Statewide Municipal Attorneys Training
Conference; and (4) county flood responsibilities and liabilities.
5. Control the settlement of pending lawsuits by only recommending settlement when
quantifiable and articulable justification exists.
Achieved. We closed a total of 112 cases during the fiscal period. Of these 112,
13 cases were settled for a total sum of $666,060. The potential liability exposure
for these 13 cases was $1,459,186, which means the difference between the
potential exposure and actual settlement amount was $793,126.
Final Status Report on Program Objectives for FY 2003-04
CORPORATION COUNSEL
COUNSELING & DRAFTING DIVISION
Review of documents. The Division will review and approve 75% of legal
documents submitted by the various County departments and agencies within seven
(7) business days or less. Such approval will include a thorough analysis of potential
legal exposure and liabilities.
Achieved. 97% were completed within 7 business days.
2. Drafting documents and legislation. Seventy-five percent (75%) of all departmental
and agency requests for drafting of legal documents and legislation will be submitted
to the requesting department or agency within twenty-one (2 1) business days or less.
Not achieved. 58% were completed within 21 business days. However, this may
not be an accurate reflection of the work completed. Often, the legal work is
completed, but the file is not officially "closed" in our records management
system, as we are awaiting comment or input from other County departments or
other agencies.*
3. Written Request for a Legal Opinion. Seventy-five percent (75%) of all
departmental and agency requests for a formal legal opinion will be submitted to the
requesting department or agency within twenty-one (2 1 ) business days or less.
Not achieved. 64% were completed within 21 business days.*
4. Other Requests for Legal Service. Fifty percent (50%) of all departmental and agency
requests for legal service that do not involve any formal written response or extensive
legal research will be completed within twenty-one (2 1) business days or less.
Achieved. 55% of miscellaneous requests were completed within 21 business days.
For review and comment, 68% were completed within 21 business days.*
5. Training for Board and Commission Members. The Division will conduct ongoing
training for all substantive Boards and Commissions to prevent procedural and
substantive errors, including recall training as requested by the Boards and
Commissions.
Achieved.
*These percentages, although relied upon for internal management purposes, do
not reflect cases which are awaiting "close out' by our clerical staff in our
records management system. Thus, actual percentages may be higher.
Final Status Report on Program Objectives for FY 2003-04
CORPORATION COUNSEL
COUNSELING & DRAFTING DIVISION
Development of a Risk Management System. The Division will work with their
respective clients in developing a risk management system for their department.
Achieved. In addition to ongoing risk management efforts by all attorneys, the
Division has spearheaded the creation of a Risk Management Division, which is
awaiting approval by the Office of the Mayor.
Final Status Report on Program Objectives for FY 2003-04
CORPORATION COUNSEL
FAMILY SUPPORT DIVISION
(HILO & KONA OFFICES
1. Collect a minimum of $400,000 in delinquent child support payments.
Not achieved. $320,000 collected.
2. Continue to improve staff productivity on the KEIKI automated system.
Achieved.
3. Provide updates and training to staff members on changes in federal requirements,
paternity establishment, child support establishment, enforcement, distribution and
interstate case processing.
Achieved.
4. Work to reduce the time spent on processing cases and improve working relationship
with judiciary.
Achieved.
5. Improve State Legislation in paternity, child support and support enforcement.
Not completed. Work in progress.
6. Educate public and private agencies/persons regarding changes to the paternity and
child support laws.
Achieved.
Final Status Report on Program Objectives for FY 2003-04
CORPORATION COUNSEL
BOARD OF ETHICS
Revise procedural rules to require a minimal filing and processing fee for complaints
for an informal, investigatory or formal advisory opinion.
Not completed. Work in progress.
2. Review and revise the procedural rules.
Not completed. Work in progress.
Review and revise the Financial Disclosure Form and reduce the time and paperwork
associated with the filing of that document.
Not completed. The Financial Disclosure Form has been reviewed and revised.
Achieving a reduction in time and paperwork associated with filing disclosures is
a work in progress.
4. Update records by applying to the destruction committee to change the retention
period of financial disclosure statements tiled with the board from permanent to six
years after expiration of term of office, in conformance with the State Code of Ethics.
Not completed. Work in progress.
Final Status Report on Program Objectives for FY 2003-04
CO NfW C UNCIL-/CORK
COUNTY COUNCIL/CLERK
COUNCIL/CLERK
Clerk's Office -Council and Committee Services Sections
1. Complete minutes of council and committee meetings within 30 days of meeting date.
Objective achieved with the exception of a few executive sessions.
2. Provide copies of official Council/County of Hawai'i records within 30 days of
request.
Objective achieved to date.
3. Archive, scan and data input Council/Clerk records from 1984 to 1998, which will
not be computer accessible in 2005 because of the migration of records off the
County's Wang computer system. (Phase l -continued).
Since the project began in early 2004, approximately 2,000 records have been
archived in the new system. Filling staff vacancies will increase the records
archived.
Reprographics Division
Process all documents submitted by departments for duplication within two business
days.
Objective achieved to date.
2. Process all pieces of mail that are delivered no later than 2:45 p.m. by departments to
the Machine Room on the same day.
Objective achieved to date.
3. Distribute incoming postal mail at 101 Aupuni Center within two hours from receipt.
Objective achieved to date.
4. Develop criteria by which certain documents and mail items must be paid by the
department generating the document or item (ie. federal and state grants, newsletters
to outside groups).
This internal policy must still be discussed.
Six Month Progress Report on Program Objectives for FY 2004-05
COUNTY COUN
COUNCIL/CLERK
Legislative Auditor's Office
Draft reports for Committee items necessitating action by the Council describing
Committee discussion and recommended Council action.
Objective achieved to date.
2. Prepare reports to the Council for the County's representative regarding the Hawaii
State Association of Counties' executive committee meetings.
Objective achieved to date.
3. Screen state legislative bills having potential county impact of interest to the County
Council and prepare a list for the council members on a timely basis.
Objective not applicable until state legislature begins in January 2005.
4. Prepare legislative testimony on measures at the request of council members for
submittal to the state legislature.
Objective not applicable until state legislature begins in January 2005.
5. Facilitate the conduct of the county's annual independent audit report as required by
the Hawaii County Charter.
Objective achieved to date.
6. Attend Council's budget and program review sessions conducted by the Committee
on Finance and prepare a report for the Committee to the Council.
This objective is not applicable until program review sessions start in March
2005.
Six Month Progress Report on Program Objectives for FY 2004-05
COUNTY COUNCI
ELECTIONS DIVISION
1. Implement Internet voting for Uniformed and Overseas Citizens (UOCAVA).
Objective not achieved. The Federal Voting Assistance Program cancelled the
implementation for the 2004 elections.
2. Provide Direct Record Election System in all absentee walk and election day
precincts.
Objective achieved.
3. Assign Tax Map Key numbers to all registered voters addresses.
Objective partially achieved.
4. Train one teacher in each State High School in the County to serve as a voter
registration liaison.
Objective partially achieved.
5. Conduct voter education and voter registration programs for high school seniors and
community organizations.
Objective partially achieved.
Six Month Progress Report on Program Objectives for FY 2004-05 3
COUNTY COUN
COUNCIL/CLERK
Clerk's Office -Council and Committee Services Sections
1. Complete minutes of council and committee meetings within 30 days of meeting date.
Because of turnover in staff, several meeting minutes were delayed.
2. Provide copies of official Council/County of Hawaii records within 30 days of
request.
Objective achieved.
3. Archive, scan and data input Council/Clerk records from 1984 to 1998, which will
not be computer accessible in 2005 because of the migration of records off the
County's Wang computer system. (Phase 1).
Because of the decision to utilize in-house staff to archive the records, the project
has begun. However, staff turnover has slowed this project down considerably.
Reprographics Division
1. Process all documents submitted by departments for duplication within two business
days.
Objective achieved.
2. Process all pieces of mail that are delivered no later than 2:45 p.m. by departments to
the Machine Room on the same day.
Objective achieved.
3. Distribute incoming postal mail at 101 Aupuni Center within two hours from receipt.
Objective achieved.
4. Develop criteria by which certain documents and mail items must be paid by the
department generating the document or item (ie. federal and state grants, newsletters
to outside groups).
This internal policy is still being discussed.
Final Status Report on Program Objectives for FY 2003-04
COUNTY COUNCIL/CLERK
COUNCIL/CLERK
Legislative Auditor's Office
1. Draft reports for Committee items necessitating action by the Council describing
Committee discussion and recommended Council action.
Objective achieved.
2. Prepare reports to the Council for the County's representative regarding the Hawaii
State Association of Counties' executive committee meetings.
Objective achieved.
3. Screen state legislative bills having potential county impact of interest to the County
Council and prepare a list for the council members on a timely basis.
Objective achieved. Over 411 bills were listed for potential county impact.
4. Prepare legislative testimony on measures at the request of council members for
submittal to the state legislature.
Objective achieved. Approximately 59 testimonies from individual council
members were submitted to the legislature.
Facilitate the conduct of the county's annual independent audit report as required by
the Hawaii County Charter.
The County's annual independent audit report for Fiscal Year June 30, 2003,
was delayed. The review comments from the Government Finance Officials
Association were held up due to implementation of GASB 34 nationwide. This
prevented the County from issuing its financial report until June 2004.
6, Attend Council's budget and program review sessions conducted by the Committee
on Finance and prepare a report for the Committee to the Council.
Objective achieved. All programs funded.
Final Status Report on Program Objectives for FY 2003-04
COUNTY COUNCIL/CLERK
ELECTIONS DIVISION
1. Assist State with implementation of the Help America Vote Act of 2002.
Objective achieved.
2. Update ArcView GIS with current address ranges.
Objective partially achieved.
3. Create new precinct in South Kohala.
Objective achieved.
4. Review and redraw precinct boundary lines.
Objective achieved.
Conduct voter education and voter registration program for all high school seniors,
senior citizen centers, and community organizations.
Objective partially achieved.
Final Status Report on Program Objectives for FY 2003-04
C0 U TY PHYSICIANS
COUNTY PHYSICIANS
COUNTY PHYSICIANS
1. Continue to serve the County diligently as in the past.
This is ongoing.
Six Month Progress Report on Program Objectives for FY 2004-05
COUNTY PHYSICIANS
COUNTY PHYSICIANS
1. Continue to serve the County diligently as in the past.
Objective being achieved.
Final Status Report on Program Objectives for FY 2003-04
7
DATA SYS' S
DATA SYSTEMS
DATA SYSTEMS
1. Complete the FRESH Project implementation.
Data Systems staff is working with the Departments of Finance (Accounts,
Treasury, Budget and Purchasing), Planning, Environmental Management
(Wastewater and Solid Waste) and Civil Service on the implementation and
support of their respective FRESH modules.
The module schedules are as follows:
FRESH Applications:
- General Ledger, Accounts Payable, and Purchasing
- Budget Prep
- Human Resources
- Accounts Receivable
- Payroll
- Position Budgeting
- Cashiering
- Applicant Tracking
- Special Assessments
- Utility Billing
- Project Accounting
- Fixed Assets
- Warehouse Inventory
Implemented on 5/17/04
Implemented on 9/16/04
Implemented on 12/06/04
Rescheduled
Rescheduled
Rescheduled with Payroll
scheduled implementation on 02/03/05
scheduled implementation on 02/18/04
scheduled implementation on 03/17/05
scheduled implementation on 04/08/05
scheduled implementation on 05/12/05
scheduled implementation on 05/19/05
scheduled implementation on 06/16/05
Hardware:
- Installed FRESH application servers and Terminal Server
- Set up Virtual Private Networks for remote users
- Prepared and maintained Training Lab setups
- Updated the FRESH application with new Eden updates and releases
Develop a Disaster Mitigation & Recovery Plan for information technology in line
with the County's overall Business Continuity Plan.
With the activation of the Oceanic Time Warner Fiber connections, the County
is able to strategically place backup servers in secure locations that will allow the
continuity of local government, in the event of a catastrophe.
COH12 / COI -116 (backup FRESH Server/Basic Domain Controller) were moved
to Civil Defense as part of disaster recovery plan. Data from the production and
test servers will be streamed to the backup servers daily.
Six Month Progress Report on Program Objectives for FY 2004-05
DATA SYSTEMS
DATA SYSTEMS
3. Develop a migration plan/schedule for statewide computer applications currently used
by the County.
The State of Hawaii provided a fiber connection into their Next Generation
Network (NGN) to the County of Hawaii. This high-speed connection will allow
agencies such as Police, Motor Vehicles, Drivers Licensing, Real Property,
Elections and Prosecutors Office, access to data traditionally connected through
costly Frame Relay services.
These agencies will be able to connect at a higher speed with no costs involved.
Memos to disconnect their Frame Relay services will be forthcoming.
4. Develop island -wide telecommunications infrastructure to support information
technology.
With the implementation of FRESH, Data Systems had to utilize a number of
different services to connect remote locations in order to provide access.
Locations that were initially unable to connect to the County network were
provided Digital Subscriber Lines (DSL) or Road Runner, and Fiber optic cable,
to allow this connection.
Data Systems is working with vendors such as Oceanic (Fiber and RoadRunner)
and Verizon (DSL) to develop and expand the County's Telecommunications
infrastructure as required by departmental need.
5. Develop countywide GIS utilization capability through Internet -based mapping.
Internet Mapping Site was developed by the Pacific Disaster Center, in
collaboration with the GIS branch of Data Systems, and implemented in July
2004. The web -based application at www.adc.ore/hcris is being housed by the PDC
at no charge to the County of Hawaii.
6. Develop plans to migrate existing Windows NT to Windows 2000/2003 server
environment.
Due to the announcement of the end -of -life cycle of Windows NT 4.0, Data
Systems staff will be migrating all of the County servers to the newer Windows
2003 Server operating Systems. Newer features and benefits will allow better
efficiencies within the Data Systems Department.
A Data Systems group will be formed to plan and review the equipment,
software and training required for a smooth, less -intrusive transition.
Six Month Progress Report on Program Objectives for FY 2004-05
DATA SYSTEMS
DATA SYSTEMS
7. Develop a hardware/software upgrade plan.
As part of objective #6, this group will review all hardware and software
requirements for all County agencies on the Local Area Network.
8. Expand computer network infrastructure and services for County organizations
located in West Hawaii.
Utilizing the low-cost networking options of DSL, the following offices were
connected to the County of Hawai`i's Wide Area Network:
- West Hawaii Council Office
- Kona Liquor Network
- Waimea Council Office
Data Systems has purchased a server for the Hanama Place offices. Once
configured and setup, this unit will be installed and housed in the Planning
Department of the Hanama Street offices. The installation of the server will
allow the users in our West Hawaii County offices to store and backup
important data files, as well as allow for better and more efficient use of the
network connections.
9. Develop a County "Intranet" to improve internal County communications.
The County Intranet website will allow Departments and Agencies to post
information and tools relevant to their business needs and operation. County
training schedules and sign up forms, announcements, meeting notices will be
accessible by all County users in the network.
The basic Intranet website has been created and a group of County users will be
formed to solicit input and recommendations on the Intranet content.
10. Assist Planning Department with the implementation of a new permit tracking
application to replace the current application running on the Wang System.
Data Systems, Planning Department and Eden consultants are working together
to implement the Parcels and Permits module in FRESH that will replace the
application on the WANG. Initial consults on data conversions and setups have
been held, with the implementation of the Parcels and Permits module in May
2005.
Data System staff will be holding Beginning Crystal Reports training for the
Planning staff in January 2005.
Six Month Progress Report on Program Objectives for FY 2004-05
DATA SYSTEMS
DATA SYSTEMS
Assist Finance Department with the Countywide implementation of a new
computerized Financial system and retrain Data Systems Department staff as required
to support the system.
All servers and PCs applicable to the FRESH implementation have been
installed.
Members of Data Systems Department staff have assisted Finance Department
personnel in the implementation of the General Ledger and Accounts Payable
modules.
Payroll and Human Resources module is slated for activation in December 2004.
Two members of Data Systems Department have attended training for Microsoft
SQL Server Administration and SQL Database.
A Data Systems Department member attended the FRESH/EDEN User
Conference in Seattle, along with members from Finance and Parks and
Recreation.
2. Develop a document management system for the Office of the County Clerk's
administrative archives.
This project was put on hold due to the implementation of FRESH.
Complete the following GIS projects funded under the EDA grant:
• Revised Civil Defense Evacuation Maps
Revisions to the Tsunami Evacuation Maps continues. Funds have been set
aside to cover the printing costs.
• Hazard Mitigation Plan
Objectives met. Plans have been completed, revised and resubmitted to
FEMA via State Civil Defense.
• Civil Defense Historical Hazard Database
Objectives met.
4. Add a GIS server to the Countywide network managed by Data Systems Department.
Objective met. GIS Countywide server (COH10) has been installed and available to
all County agencies on the Local Area Network.
5. Replace/upgrade Clerks NT server and relocate the system to the main computer
room in the County Building.
Objectives met.
Final Status Report on Program Objectives for FY 2003-04
DATA SYSTEMS
DATA SYSTEMS
Expand the computer network to include all Fire Stations required to access the Fire
Department Records Management System (FRMS).
Objectives met. Data Systems will be adding new stations as they come on-line.
Migrate Liquor Novel LAN network to Windows NT LAN and connect to the
countywide network.
Project scheduled for completion in December 2004.
8. Complete the implementation of a new Permit System for the Building Division.
Objective met. Building Permits application activated in January 2004.
9. Complete the development and implementation of the Document/Task Manager for
the following organizations:
Planning Department.
Public Works Administration.
Development of this application is on hold and may not be required.
FRESH Parcels and Permits module addresses and integrates a Document and
Task Manager.
10. Begin the implementation of a new Permit System for the Planning Department.
Objective met. Planning's FRESH Parcel and Permits application is in the
consultative stages with activation in April '05.
Final Status Report on Program Objectives for FY 2003-04
J
ELDERL-Y ACTIVITIES
ELDERLY ACTIVITIES
COORDINATED SERVICES UNIT
The CSE staff will strive to promote maximum independence, optimum health, personal
dignity and self -enrichment by:
I. Providing Information and Assistance Services to 3,500 older adults.
Served 2,398 seniors, or 69% of the established objective of 3,500 older adults.
2. Providing Outreach Services to 1,050 adults.
Served 507 seniors or 63% of the established objective of 800 older adults.
3. Providing Transportation Services to 1,100 older adults and accomplishing 33,000
trips annually.
Provided transportation services for 850 seniors or 77% of the established
objective of 1,100 older adults and completed 20,467 trips or 62% of the 33,000
trips annually.
Providing 60 individuals with disabilities/older adults with 4,066 hours of chore
services annually.
Provided 48 seniors or 80% of the established objective of 60 individuals with
3,098.25 hours of chore services or 76% of the established objective of 4,066
hours.
Six Month Progress Report on Program Objectives for FY 2004-05
ELDERLY ACTIVITIES
RETIRED AND SENIOR VOLUNTEER PROGRAM
Enhance the overall quality of life, i.e., maximum independence, optimum health,
personal dignity, and self -enrichment of persons 55 years and older by:
1. Providing diverse and meaningful volunteer opportunities to 1,200 persons 55 years
and older.
Objective achieved. 1,525 RSVP volunteers served in volunteer assignments.
2. Assisting significantly in meeting community needs by providing 150,000 hours of
volunteer service in a minimum of 170 volunteer stations.
RSVP volunteers provided 82,103 hours of volunteer service through 182
volunteer stations.
3. Providing 50 volunteers in elementary schools to tutor children who are reading
below grade level.
48 RSVP volunteers served as reading tutors in elementary schools.
4. Providing 350 volunteers to enable Hawaii County Nutrition Program to carry out its
congregate meals program.
Objective achieved. 416 volunteers served in the Hawaii County Nutrition
Program's congregate meals program.
Six Month Progress Report on Program Objectives for FY 2004-05
ELDERLY ACTIVITIES
NUTRITION PROGRAM
Congregate Nutrition Services
1. To provide 80,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 900
older individuals, aged 60 and older, at fifteen congregate nutrition sites throughout
Hawaii County by June 30, 2005.
As of 12/31/04, 45,101 meals have been served to 1,164 seniors. This is 56% of
our objective for meals, and 129% of our objective for seniors served.
Home Delivered Meal Service (Meals on Wheels)
1. To deliver 70,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 500 frail,
homebound older individuals, aged 60 and older, throughout Hawaii County by
June 30, 2005.
As of 12/31/04, 39,426 meals have been served to 425 seniors. This is 56% of our
objective for meals, and 85% of our objective for seniors served.
Six Month Progress Report on Program Objectives for FY 2004-05 3
ELDERLY ACTIVITIES
SENIOR COMMUNITY SERVICES EMPLOYMENT
1. Place 20% of the allotted slot level or 8 enrollees into unsubsidized jobs by FY's end.
Placed 8 enrollees into unsubsidized jobs by 2"d quarter's end.
2. Place 50% or 21 of the enrollees into community service positions that serve seniors
during the FY.
Placed 28 enrollees into community service positions that serve other seniors by
2nd quarter's end.
3. Provide services to a cumulative total of 59 enrollees by FY's end. 1.4 x 42 = 58.8 or
rounded up to 59
Provided services to a cumulative total of 51 enrollees by 2"d quarter's end.
4. Visit the enrollees at their work sites every quarter. Conduct 175 work site visits by
FY's end.
Conducted 87 work site visits by 2"d quarter's end.
Six Month Progress Report on Program Objectives for FY 2004-05 4
ELDERLY ACTIVITIES
COORDINATED SERVICES UNIT
The CSE staff will strive to promote maximum independence, optimum health, personal
dignity and self -enrichment by:
1. Providing Information and Assistance Services to 3,500 older adults.
Objective achieved. Served 4,116 seniors, or 118% of the established objective
of 3,500 older adults.
2. Providing Outreach Services to 1,050 adults.
Objective achieved. Served 1,056 seniors or 101% of the established objective of
1,050 older adults.
3. Providing Transportation Services to 1,100 older adults and accomplishing 33,000
trips annually.
Objective achieved. Provided transportation services for 1,191 seniors or 108%
of the established objective of 1,100 older adults and completed 38,575 trips or
117% of the 33,000 trips annually.
4. Providing 60 individuals with disabilities/older adults with 4,066 hours of chore
services annually.
Objective achieved. Provided chore services for 64 seniors or 107% of the
established objective of 60 individuals. Provided 4,868.75 hours or 119% of the
4,066 hours of chore services annually.
Final Status Report on Program Objectives for FY 2003-04
ELDERLY ACTIVITIES
RETIRED AND SENIOR VOLUNTEER PROGRAM
Enhance the overall quality of life, i.e., maximum independence, optimum health,
personal dignity, and self -enrichment of persons 55 years and older by:
1. Providing diverse and meaningful volunteer opportunities to 1,200 persons 55 years
and older.
Objective achieved. 1,608 RSVP volunteers served in volunteer assignments.
2. Assisting significantly in meeting community needs by providing 150,000 hours of
volunteer service in a minimum of 170 volunteer stations.
Objective achieved. RSVP volunteers provided 180,603.5 hours of volunteer
service through 188 volunteer stations.
3. Providing 50 volunteers in elementary schools to tutor children who are reading
below grade level.
Objective achieved. 59 RSVP volunteers served as reading tutors in elementary
schools.
4. Providing 350 volunteers to enable Hawaii County Nutrition Program to carry out its
congregate meals program.
Objective achieved. 447 volunteers served in the Hawaii County Nutrition
Program's congregate meals program.
Final Status Report on Program Objectives for FY 2003-04 2
ELDERLY ACTIVITIES
NUTRITION PROGRAM
Congreeate Nutrition Services
1. To provide 85,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 900
older individuals, aged 60 and older, at fifteen congregate nutrition sites throughout
Hawaii County by June 30, 2004.
Objective achieved. As of 6/30/04, 85,950 meals were served to 1,086 seniors.
This is 100% of our objective for meals, and 108% of our objective for seniors
served.
2. To prepare and conduct 300 monthly nutrition and health education sessions, and
annual nutrition and health assessments to 1,200 older individuals, aged 60 and older,
throughout Hawaii County by June 30, 2004.
Objective achieved. As of 6/30/04, 324 educational sessions were conducted for
1,286 seniors. This is 108% of our objective for sessions, and 107% of our
objective for seniors served.
Home Delivered Meal Service
1. To deliver 72,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 550 frail,
homebound older individuals, aged 60 and older, throughout Hawaii County by June
30, 2004.
Objective achieved. As of 6/30/04, 75,524 meals were served to 551 seniors. This
is 104% of our objective for meals, and 100% of our objective for seniors served.
Final Status Report on Program Objectives for FY 2003-04 3
ELDERLY ACTIVITIES
SENIOR COMMUNITY SERVICES EMPLOYMENT
I. Place 20% of the allotted slot level or 8 enrollees into unsubsidized jobs by FY's end.
Objective achieved. Placed 13 enrollees into unsubsidized jobs by FY's end.
13/8 = 162.5% achieved.
2. Place 50% or 21 of the enrollees into community service positions that serve seniors
during the FY.
Objective achieved. Placed 33 enrollees into community service positions that
serve other seniors by FY's end. 33/21 = 157% achieved.
3. Provide services to a cumulative total of 59 enrollees by FY's end. 1.4 x 42 = 58.8 or
rounded up to 59
Objective achieved. Provided services to a cumulative total of 68 enrollees by
FY's end. 68/59 = 115% achieved.
4. Visit the enrollees at their work sites every quarter. Conduct 175 work site visits by
FY's end.
Objective achieved. Conducted 178 work site visits by FY's end. 178/175 =
102% achieved.
Final Status Report on Program Objectives for FY 2003-04 4
ENVIRONMENTAL
MANAGEMENT
ENVIRONMENTAL MANAGEMENT
ADMINISTRATION
1. Maintain landfill tipping fees at a level matching commercial usage of Solid Waste
services, approximately 50% of Solid Waste Fund expenditures, within 5 years.
Landfill tipping fees for commercial solid waste were changed by ordinance in
2003. We assess the goal of matching commercial usage with the fees charged
each year. It is submitted to Council in the early part of the calendar year. The
fees have increased by $10/ton for the last two years and have three more steps.
They are now $55/ton and will rise to $65/ton on July 1. At present projections
we will reach 46% of Solid Waste Fund expenditures paid for through landfill
tipping fees when we reach $85/ton.
Maintain Sewer fees at a level to cover expenses of operations, repairs and
maintenance, and replacements.
Presently, the fees are covering operations, repairs, and maintenance. Funding
for repairs that require replacement equipment is due to require a sewer fee
increase in one to two years.
Maintain fee system to assure financial self-sufficiency for vehicle recycling and all
recycling programs.
The fee system for the Vehicle Disposal Fund is at the appropriate level for the
services we are providing. Increased demand for scrap metal has given the
County opportunities to recycle more metal than in previous years.
4. Establish a system and fees for all commercially -hauled waste finishing its life at
rural transfer stations.
This is a long-term goal which first requires maintenance and upgrades to most
of the 21 rural transfer stations. We are on track with a 5 year transfer station
enhancement plan. Beginning in FY 2005, we are now contracting for fencing
and repairs at first priority stations. Pilot projects, funded primarily with
grants, have helped us collect data to more accurately design our stations.
5. Complete construction of East Hawaii Regional Sort Station in 2004.
This project is on hold until proposals from the Waste Reduction Technology
Request for Proposals can be evaluated. We expect to solidify our plan of action
by the end of March, 2005.
Six Month Progress Report on Program Objectives for FY 2004-05
ENVIRONMENTAL MANAGEMENT
ADMINISTRATION
6. Reduce days, and percentage of balances over 90 days past due, in Accounts
Receivable for Wastewater and Solid Waste services by 5% for FY 2004-2005.
The percentage of receivables over 90 days past due has increased from 51 % in
FY03-04 to 53% for the Wastewater Division. The average number of days in
accounts receivable has increased by 8% to 147 days from 136 days in FY03-04.
To aid in the collections of sewer fees, a bill was introduced to Council and
passed the second reading in January which will make the property owner
ultimately responsible for the sewer fees. The ordinance will go into effect on
October 1, 2005.
The percentage of receivables over 90 days past due has increased from 21 % in
FY03-04 to 29% for the Solid Waste Division. The average number of days in
accounts receivable has decreased by 14% to 71 days from 81 days in FY03-04.
We will continue to work with the County Council to provide incentives for
keeping accounts current.
Six Month Progress Report on Program Objectives for FY 2004-05
ENVIRONMENTAL MANAGEMENT
ADMINISTRATION
Establish landfill tipping fees at a level matching commercial usage of Solid Waste
services, approximately 50% of Solid Waste Fund expenditures, within 5 years.
Done. County Council approved an Ordinance to increase the landfill tipping
fees in June, 2003. The increase should come very close to achieving the goal of
50% funding through commercial payments of landfill tipping fees by June
2008.
2. Update existing fee system as necessary for abandoned vehicle removal and recycling
program to maintain financial self-sufficiency. This includes metal, tires, and
batteries.
Done. County Council approved an Ordinance to increase the fee for the Vehicle
Disposal Fund in early 2003. The increase will provide for financial self-
sufficiency of the fund.
3. Establish a system and fees for all commercially -hauled waste finishing its life at a
County waste diversion facility or landfill.
With the exceptions of greenwaste and scrap metal, all commercially hauled
waste deposited at a County facility is charged the landfill tipping fee, at $45/ton
for FY03-04. The Environmental Management Commission discussed and
approved a proposal to begin charging a small tip fee for commercially
generated greenwaste. It is now at Council as Bill 18.
4. Provide a viable alternative to the Hilo landfill by early 2004. This date is based on at
least 6 -months worth of air space still in place.
This is an ongoing goal. We have made gains in airspace through more efficient
operations. Our latest estimate for reaching capacity is mid 2006. We are now
researching and working towards procurement of a responsible long-term
solution to the East Hawaii landfill.
Succeed with an orderly closure of the Hilo landfill by 2005. This date is based on
requirements of DOH/EPA.
We presently have airspace at the Hilo landfill through mid 2006.
Final Status Report on Program Objectives for FY 2003-04
ENVIRONMENTAL MANAGEMENT
ADMINISTRATION
6. Reduce days, and amounts due, in Accounts Receivable for the divisions by 5% for
FY 2003-2004.
The percentage of receivables over 90 days past due remains at 51% for the
Wastewater Division. The amounts over 90 days past due have decreased by 2%
from FY 2002-2003.
The percentage of receivables over 90 days past due has been reduced from 36%
to 21% for the Solid Waste Division. The amounts over 90 days past due have
decreased by 10% from FY 2002-2003. The reduction in Solid Waste receivables
can be attributed in part to an ordinance which was passed that, among other
things, requires residential haulers to be current on their accounts in order to
claim a residential credit. Additional reductions can be attributed to new
language that has been added to all County contracts for trash removal services
which requires the vendor to be current on their tipping fees before any
payments are made to the vendor.
7. Reduce days in Accounts Receivable for the department by 5% for FY 2003-2004.
The average days in Accounts Receivable for the Wastewater Division is 136
days. This is a 1 % increase over the FY 2002-2003 average of 135 days.
The average days in Accounts Receivable for the Solid Waste Division is 81 days.
This is a 31% decrease from the FY 2002-2003 average of 118 days. Again, this
progress is largely due to a new ordinance regarding residential credits and
additional language inserted into County contracts for trash removal services.
We will continue to work with the County Council to provide incentives for
keeping accounts current.
Final Status Report on Program Objectives for FY 2003-04
10
FINANCE
ADMINISTRATION/BUDGET
Administration
Continue to require divisions to review and update rules, policies and procedures to
insure that applications are consistent throughout the County. Desired outcome is to
realize efficiencies in financial practices.
The department reviewed record retention schedules and submitted changes to
the County Clerk for inclusion in the next update of the County Paper and
Electronic Records Retention Schedule.
Conduct three training sessions for county financial personnel. Desired outcome is to
provide a training media for financial support staff.
The department has conducted three training sessions this fiscal year. The focus
has been on the new FRESH system as it pertains to various functions, such as
Accounts Payable, Budget and Payroll. The training has included general
information overviews and hands on lab practice on computers.
3. Develop anew job performance review form for evaluating and providing feedback
to department employees.
A new job performance review form was developed and is currently being used
in the Real Property Tax division. Feedback may result in some changes to the
format before it is distributed to all divisions.
4. Respond within three working days to inquiries and complaints from the Council and
general public.
All inquiries and complaints have been acknowledged within three working
days. When possible, the complete response is provided immediately. In some
cases research requires additional time.
5. Refer procurement protests to Corporation Counsel within three working days of
receipt. After verification of validity of protest from Corporation Counsel, issue
determination and/or decision within a week.
One procurement protest was received in the first half of this year. It was
forwarded to Corporation Counsel within three working days.
Six Month Progress Report on Program Objectives for FY 2004-05
FINANCE
ADMINISTRATION/BUDGET
6. Oversee the successful implementation of new fiscal software for the County of
Hawaii.
The implementation process is proceeding. Budget module was put into use in
September. Primary focus has been on the Payroll/Human Resources modules.
Human Resources module is now in use and the Payroll module is currently
scheduled to "go -live" in early January.
Budget
1. Provide financial and administrative assistance and advice to the other County
Department/Agencies and to increase their financial understanding and confidence.
The Budget Office continues to provide day to day assistance and advice to
departments/agencies on budget and finance issues. This year also included
training sessions and one-to-one training on the new budget system.
Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and
signatures for all fully -completed requests for council action received two days prior
to the County Council's submittal deadlines.
All of the 71 request for council action forms received from the
departments/agencies were processed and forwarded to the Finance Director in
a timely manner (provided that all the necessary departmental information was
provided).
3. Provide guidance and assistance to departments/agencies for the successful
implementation of the new budget software.
To ensure the successful implementation of the new budget software, the Budget
Office conducted a demonstration/overview seminar followed by hands-on
training classes. Prior to the submittal deadline, a refresher course was offered
to those that needed extra assistance in completing their budget.
Six Month Progress Report on Program Objectives for FY 2004-05
FINANCE
ACCOUNTS
Close FY 03-04 books and issue final June 30 Budget Status Report by September 3,
2004, and determine General Fund's fund balance by August 18, 2004.
Closed the fiscal year 2003-04 books and issued the June 30 budget status report
on September 14, 2004. Determined fund balances on September 7, 2004. The
delay was due to circumstances beyond our control.
2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the
Government Finance Officers Association (GFOA) for the County's June 30, 2004
Comprehensive Annual Financial Report.
In progress.
3. Issue the monthly budget status reports within ten working days after the end of the
month, except for June, July and August.
Due to the late close for riscal year 2003-04, the September monthly budget
status report was also delayed. October, November and December were all
available on FRESH within ten working days.
4. Continue the implementation of the Accounts Division portion of FRESH (Financial
and Resource Enterprise Software for Hawaii County). Our primary focus will
include payroll, accounts payable, general ledger and financial reporting.
The Accounts Payable and General Ledger modules went live in May 2004. The
Payroll module implementation is still in progress.
Ensure that all claim payments made are proper and legal by preauditing 100% of
payment requests for accuracy and propriety, returning items that are not accurate or
proper to departments for correction.
Being achieved.
6. Provide certificate of the availability of funds on County contracts within three
working days of the contract's submission to Accounts Division.
Being achieved.
7. Pay vendors promptly by issuing all warrants for claims within 7 working days of the
receipt of the invoice by Accounts Division.
Being achieved.
Six Month Progress Report on Program Objectives for FY 2004-05
FINANCE
ACCOUNTS
8. Ensure that all employees receive the correct amount of pay and related benefits by
preauditing 100% of payroll claims for accuracy and compliance with legal and
contractual requirements, and filing all required payroll tax forms and returns on time.
Being achieved.
9. Conduct a public auction of surplus County equipment once a year.
In progress, the sale is planned for later this fiscal year. In addition, the
Accounts Division continues to assist the Police Department with sales of surplus
and abandoned vehicles.
10. Provide a response to an applicant's request for acquiring, exchanging or granting of
easement of real property within 60 days of the receipt of the request.
Being achieved.
Six Month Progress Report on Program Objectives for FY 2004-05
FINANCE
PURCHASING
Continue to review all internal policies and procedures for conformance to
procurement laws and revise as necessary. Keep General Terms and Conditions for
goods and services contracts updated to conform to current law and reflect needed
changes.
Ongoing program. Currently working on updating internal procedures as
necessary to reflect changes necessitated by FRESH system. Working with
Corporation Counsel on a committee to revise General Terms and Conditions
for Construction and Goods and Services contracts.
Complete conversion to new enterprise financial software (FRESH — Eden Systems)
and provide training, updated policies and procedures, etc., as necessary to support
new system. Maintain up-to-date purchasing manual and training as needed for all
using agencies; including maintenance of a current list of the individual most
responsible for procurement matters within each department or agency and assure that
he or she has a complete, up-to-date copy of administrative rules and purchasing
manual.
Ongoing program. Most major procedure manual sections relating to FRESH
have been updated and distributed. Approximately 20% still need to be revised
mainly to correct terminology required by FRESH system.
3. Process 98% of all routine documents (Confirming Requisitions, Confirming
Payment Authorizations, Contract, Change Order and Supplemental Agreement
approvals) within two working days of receipt, including electronic approvals.
During first six months of FY 04/05, approximately 99% of approximately 9597
routine documents was processed within two working days. The FRESH system
raw data is not useful because the date needs to be changed to be within the
accounting period (month) it is being processed in, thus is not an accurate
historical record. We are investigating possibility of a special report using
Crystal Reports for this information or collecting manually.
4. Complete purchasing process or issue written request for quotations for 95% of all
requisitions below formal bidding limits within ten days of receipt.
During first six months of FY 04/05, approximately 98% of approximately 893
electronic requisitions was processed within ten working days. The FRESH
system raw data is not useful because the date needs to be changed to be within
the accounting period (month) it is being processed in, thus is not an accurate
historical record. We are investigating possibility of a special report using
Crystal Reports for this information or collecting manually.
Six Month Progress Report on Program Objectives for FY 2004-05
FINANCE
PURCHASING
5. Complete draft specifications for 95% of all requisitions requiring formal advertised
bidding (IFBs or RFPs) within 30 days of receipt or deadline for receipt of
requisitions for combined purchases.
During first six months of FY 04/05, about 30 IFBs or RFPs have been initiated
and are in various stages of completion. It is believed 95% of specification drafts
have been completed within 30 days but its is impossible to tell with any
certainty due to the aforementioned date problem with FRESH system
6. Process 90% of bid award and contract documents within one week of receipt or
availability and forward to next agency or issue Notice to Proceed.
During first six months of FY 04/05, at least 90% of all bid award and contract
documents have been processed within one week.
Maintain list of professional services awards on Internet as required by law and post
95% of entries within one day of contract circulation.
20 Professional Services Contracts or significant amendments were posted to
internet during first six months of FY 2004/05, all within one day of receipt of
contract. Working on procedure to have agencies who actually award contracts
posting directly on State website. (Law is ambiguous as to when posting needs to
be made to trigger dates for requests for debriefing and/or protest — would be
preferable in my view to have using agencies post when the contract is presented
to the vendor, not after it is returned and circulated internally.)
Six Month Progress Report on Program Objectives for FY 2004-05
FINANCE
TREASURY
Treasury
1. Invest 99 per cent of all funds in interest bearing accounts or certificates.
This objective is being met. The percentage of available cash invested exceeds
99.9% through 11-30-04.
2. Maintain sufficient liquidity to meet all cash requirements.
All obligations were met including vendor payments, bond payments, and
payroll expenses.
3. Maximize interest income by attaining budgeted projection while ensuring the safety
of County funds.
The interest earned at the midpoint is 80% of the annual goal.
The budgeted amount will be exceeded due to rising interest rates.
4. Reconcile monthly statements within thirty days of receipt.
December's statements are being reconciled, and therefore we are on track.
Reconcilement fell behind as much as four months during this term, because of
the work required completing three bond issues. A concerted team effort was
made in November and December to catch up.
Vehicle Registration
1. Process mail within three days of receipt.
Mail has been processed in a timely manner, except for December renewals.
December was a heavy leave month, despite a restricted vacation policy. As a
result, mail was backlogged for more than a week. The entire Hilo office worked
overtime for a week in order to clear the backlog.
2. No complaints referred to the department level and above.
One complaint required a response by our office at the request of the Finance
Director. The customer complained that the registration, safety check, and tax
clearance were not consolidated in one office and about the long line. An
explanation over the phone about the different agencies involved and about our
staffing situation seemed to satisfy the customer. Overall, complaints and
compliments were about equal. The complaints were predominantly about the
time waiting to be served.
Six Month Progress Report on Program Objectives for FY 2004-05
FINANCE
REAL PROPERTY
1. Maintain sales assessment mean ratio +/- 10% from the 100% assessment.
Sales ratio is calculated on an annual basis. The last ratio was higher than the
program objective but lower than the 20% allowed by county ordinance. Re-
valuation for 2005 was done in the later part of 2004 and the resulting ratio is
not known at this time.
2. Maintain a co -efficient of dispersion at +/- 15% of the mean ratio.
The co -efficient of dispersion is calculated once a year and was above the goal of
+/- 15%. Re -valuation for 2005 was done in the later part of 2004 and the
resulting co -efficient of dispersion is not known at this time.
3. Conduct Field inspections of 98% of all building permits issued or on file for all new
construction.
The goal of conducting inspections of 98% was not met in the first half of 2004-05.
Several factors contributed to this: (1) the homesite project of agricultural lands
required weeks of work that normally are scheduled for the building field
inspection; (2) the implementation of the new building permit system in Public
Works and the data feed of information to the real property system was delayed
almost a year; and (3) the increase in number of building construction
islandwide.
4. Maintain an active educational and informational program on real property taxation.
This is one area that the division spent an extraordinary amount of time and
energy because of the passage of several new real property amendments.
5. Initiate proceedings for two real property tax foreclosure sales to reduce the number
of delinquent accounts and dollar amount of delinquent taxes owed to the County.
The division is on target in this program objective and had a successful sale on
December 14, 2004.
Six Month Progress Report on Program Objectives for FY 2004-05
FINANCE
ADMINISTRATION/BUDGET
Administration
Continue to require divisions to review and update rules, policies and procedures to
insure that applications are consistent throughout the County. Desired outcome is to
realize efficiencies in financial practices.
As part of the department's strategic planning process a sub -committee has been
established to continue the development and maintenance of fiscal policies and
procedures for the County. Department rules are currently being reviewed, and
a standardized format for all policies and procedures was developed. A number
of County Finance policies were re -stated in the new format.
2. Conduct three training sessions for county financial personnel. Desired outcome is to
provide a training media for financial support staff.
The department held four training sessions during the year. The first meeting
focused on the conversion of the County's fiscal software systems. The second
training session covered budget preparation for fiscal year 2004-05. Subsequent
meetings were focused on the implementation of the new FRESH software
system.
Assist Mayor and Council in the execution of the 2003-04 operating and capital
budgets and programs.
Department personnel met with the Mayor and with Council members to discuss
current operating and capital funding needs and submitted a proposal for the
appropriation of the available fund balance to meet those needs.
4. Respond within three working days to inquiries and complaints from the Council and
general public.
The Finance administration office has responded to inquiries and complaints
within three working days.
5. Refer procurement protests to Corporation Counsel within three working days of
receipt. After verification of validity of protest from Corporation Counsel, issue
determination and/or decision within a week.
One bid protest was received during the fiscal year. It was forwarded timely to
Corporation Counsel. Several days later the vendor withdrew the protest.
Final Status Report on Program Objectives for FY 2003-04
FINANCE
ADMINISTRATION/BUDGET
6. Oversee the successful implementation of new fiscal software for the County of
Hawaii.
The department finalized a contract with Eden Corporation in December.
Implementation began immediately and still continues. In May the County
began using the new FRESH system for core financials, including purchasing,
accounts payable and general ledger. Initial consultations were held for human
resources/payroll and for utility billing.
Budget
1. Continue to streamline and add value to the budget process; both in terms of quality
and the type of data presented to the public and the County Council.
Besides our review of their budget submission, a number of
departments/agencies are going through the strategic planning process and are
gaining a better understanding of the data and measures to be presented to the
public and the County Council. Objectives and program measures are
continually being improved.
2. Provide financial and administrative assistance and advice to the other County
Department/Agencies and to increase their financial understanding and confidence.
Aside from providing day to day assistance and advice to departments/agencies,
the Budget Office conducted a budget workshop and assisted with the
Administrative budget reviews.
Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and
signatures for all fully -completed requests for council action received two days prior
to the County Council's submittal deadlines.
All of the 143 request for council action forms received from the
departments/agencies were processed and forwarded to the Finance Director in
a timely manner (provided that all the necessary departmental information was
provided).
Continue to automate and streamline the manner in which the program budget
documents/worksheets are updated and transmitted between the department/agencies
and the Budget Office.
Through the use of email via the County's local area network and the Internet,
better communication between the department/agencies and the Budget Office
are continually being achieved.
Final Status Report on Program Objectives for FY 2003-04
FINANCE
ACCOUNTS
1. Close FY 02-03 books and issue final June 30 Budget Status Report by August 18,
2003, and determine fund balances by August 11, 2003.
Closed the fiscal year 2002-03 books and issued the June 30 budget status report
on September 2, 2003. Determined fund balances on August 22, 2003. The delay
was due to circumstances beyond our control.
2. Reobtain Certificate of Achievement for Excellence in Financial Reporting from the
Government Finance Officers Association (GFOA) for the County's June 30, 2003
Comprehensive Annual Financial Report.
Achieved.
3. Issue the monthly budget status reports within ten working days after the end of the
month, except for June, July and August.
Due to the late close for fiscal year 2002-03, the September monthly budget
status report was also delayed. November and December were both issued
within eleven working days due to circumstances beyond our control. May and
the June - Preliminary were issued in 16 days, partly due to the conversion to
our new FRESH System. All other months were issued in ten days or less.
4. Commence the implementation of the Accounts Division portion of FRESH
(Financial and Resource Enterprise Software for Hawaii County). Our primary focus
will include payroll, accounts payable, general ledger and financial reporting.
The Accounts Payable and General Ledger modules went live in May 2004. The
Payroll module implementation is still in progress.
Ensure that all claim payments made are proper and legal by preauditing 100% of
payment requests for accuracy and propriety, returning items that are not accurate or
proper to departments for correction.
Achieved.
6. Provide certificate of the availability of funds on County contracts within three
working days of the contract's submission to Accounts Division.
Achieved.
Final Status Report on Program Objectives for FY 2003-04
FINANCE
ACCOUNTS
7. Pay vendors promptly by issuing all warrants for claims within 7 working days of the
receipt of the invoice by Accounts Division.
Achieved.
8. Ensure that all employees receive the correct amount of pay and related benefits by
preauditing 100% of payroll claims for accuracy and compliance with legal and
contractual requirements, and filing all required payroll tax forms and returns on time.
Achieved.
9. Conduct a public auction of surplus County equipment once a year.
The sale was held in June 2004. In addition, the Accounts Division assisted the
Police Department with several bi-monthly sales of surplus and abandoned
vehicles.
10. Provide a response to an applicant's request for acquiring, exchanging or granting of
easement of real property within 60 days of the receipt of the request.
Achieved, requests are processed as soon as they are received.
Final Status Report on Program Objectives for FY 2003-04
FINANCE
PURCHASING
1. Continue to review all internal policies and procedures for conformance to new
procurement law and revise as necessary, in view of probable changes to law. Update
General Terms and Conditions for goods and services contracts (Dated July 1, 1994)
to conform to current law and reflect needed changes.
In progress. General Terms and Conditions for Concession Bids updated.
Working with Corporation Counsel to update General Terms and Conditions
for Construction first, will do for Goods and Services after, so that final
determinations as a result of Acts 52 and 216 can be incorporated.
Maintain up-to-date purchasing manual and training as needed for all using agencies;
including maintenance of a current list of the individual most responsible for
procurement matters within each department or agency and assure that he or she has a
complete, up-to-date copy of administrative rules and purchasing manual.
Ongoing.
Process 98% of all routine documents (Confirming Requisitions, Confirming
Payment Authorizations, Contract, Change Order and Supplemental Agreement
approvals) within two working days of receipt.
Of 37,636 routine documents received during FY 0304, 15,723 were processed
within two working days, for a 99.77% processing rate.
Note: Last two months of year under FRESH are estimated due to dates being
changed automatically to conform to accounting period. Need to develop a
crystal report for accurate statistics, if possible.
4. Complete purchasing process for 95% of all requisitions below formal bidding limits
within ten days of receipt.
Of 7,509 requisitions below bidding limits received FY 0304, 7,280 were
processed within ten days or receipt, for a 96.95% processing rate. See note
after item 3 above.
5. Complete purchasing process for 80% of all requisitions requiring formal advertised
bidding (IFBs or RFPs) within sixteen weeks after deadline for receipt of such
requisitions.
Of 136 requisitions requiring bidding received during FY 0304, 132 were
processed within sixteen weeks of receipt, for a 97.05% processing rate. See note
after item 3 above.
Final Status Report on Program Objectives for FY 2003-04
FINANCE
PURCHASING
Complete circulation of contract documents and issue Notice to Proceed within six
weeks of receiving award recommendation from using agency for at least 70% of
contracts.
Of 134 contracts that could have been completed within six weeks of
Departmental approval during FY 0304, 98 were processed within that period,
for a 73.13% processing rate.
7. Review rules and procedures as necessary to enable bid process to be completed
without physical documents, using Internet and email.
Work in progress. Have conducted several RFP's using email distribution with
good results. Need to get policies and internal procedures nailed down.
Maintain list of professional services awards on Internet as required by law and post
95% of entries within one day of contract circulation.
Only 36 professional contract awards were posted during the Fiscal Year, all
within one day of Contract circulation. We are currently doing this for Water
Department as well and need to investigate possibilities of decentralizing this so
that all entries can be made to coincide with posting currently required by Act
52 to provide for "debriefing" process.
Award contract for new FRESH enterprise financial software and begin to develop
new operating procedures and directives for new system.
Notice to proceed issued to Eden Systems December 3, 2003. Financial modules
of General Ledger, Accounts Payable and Purchasing installed in April, 2004.
Extensive training conducted for all using agencies, necessary Purchasing
Manual sections updated and distributed.
Final Status Report on Program Objectives for FY 2003-04
FINANCE
TREASURY
Treasury
1. Invest 99 per cent of all funds in interest bearing accounts or certificates.
This objective is being met. The percentage of available cash invested exceeded
99.9% for FY 2003-04.
2. Maintain sufficient liquidity to meet all cash requirements.
All obligations were met including vendor payments, bond payments, and
payroll expenses.
3. Maximize interest income by attaining budgeted projection while ensuring the safety
of'County funds.
The interest earned exceeded the budget estimate by 21 % due to the reversal of
the downward trend in interest rates.
4. Reconcile monthly statements within thirty days of receipt.
Statements were reconciled within a month of receipt. Minor discrepancies have
been unresolved due to the increase in complexity of reconciliation and the
limited time that can be allocated to this task.
Vehicle Registration
1. Process mail within three days of receipt.
The processing of the mail is within guidelines. The improvement in the timely
processing of the mail was due to the hiring of a MVR Clerk and Clerk 111.
2. No complaints referred to the department level and above.
Survey submittals have been relatively sparse for the 2°a half of FY 03-04. Only
one complaint was received about long lines.
Final Status Report on Program Objectives for FY 2003-04
FINANCE
REAL PROPERTY
1. Maintain sales assessment mean ratio +/- 10% from the 100% assessment.
Mixed results: Vacant land — median sales ratio = 0.93
- average deviation = 16%
Improved property — median sales ratio = 0.81
- average deviation = 13%
Condominiums — median sales ration = 0.89
- average deviation = 10%
2. Maintain a co -efficient of dispersion at +/- 15% of the mean ratio.
Reasonable close to targets:
- Vacant land — Coefficient of dispersion = 17.49
- Improved property — Coefficient of dispersion = 16.45
- Condominiums — Coefficient of dispersion = 11.39
3. Conduct field inspections of 98% of all building permits issued or on file for all new
construction.
The division's goal of field inspecting all building permits at least once during
the calendar year did not meet its objective. The appraisal section were involved
with two major projects which took several months that normally would have
been used to field check the building permits. Field inspections of new structures
were given top priority while additions came in second. Almost all of the
permits not visited were alterations, additions, or minor repairs.
4. Maintain an active educational and informational program on real property taxation.
Ongoing effort. The Customer Service Team, which evolved from the division's
leadership training, has been meeting at least once a month. Team members
divided the group into three service areas, counter, telephone, and training. A
list of frequent asked questions (FAQs) was circulated among the employees for
final review before becoming an official guideline for the staff. Counter and
Website forms and informational sheets are reviewed and revised as needed.
Final Status Report on Program Objectives for FY 2003-04
FINANCE
REAL PROPERTY
Initiate proceedings for two real property tax foreclosure sales to reduce the number
of delinquent accounts and dollar amount of delinquent taxes owed to the County.
The county conducted two foreclosure sales this fiscal year. The
November 18, 2003 tax sale involved 124 properties, all of which sold. The total
upset price was about $255,000; the total auction sales amounted to $816,000,
with an overage of $561,000. The May 25, 2004 tax sale involved 20 properties,
all of which sold. The total upset price was about $74,900; the total auction sales
amounted to $450,900, with an overage of $375,900. Taxes collected in the two
sales were about $95,700 plus an additional $49,000 for penalties and interests.
Final Status Report on Program Objectives for FY 2003-04
11
FIRE
FIRE
DEPARTMENT SUMMARY
1. Identify and establish levels of service needs and requirements based on recognized
and measurable standards. Standards will reflect mandated and recommended
minimums for resources, such as apparatus and equipment, manning levels, training,
response times, and service area demographics. Referenced recognized standards
may include and are not limited to such organizations as: National Fire Protection
Association (NFPA), Insurance Services Office (ISO), the Hawaii Insurance Bureau,
and the State of Hawaii Department of Health.
After review and assessment of the aforementioned agency standards and
policies, the decision to adopt and utilize the NFPA 1710 standard as a measure
of performance and resource allocation has been made. This standard reflects
industry standards for fire protection and EMS organizations.
2. Evaluate current service delivery capabilities in comparison to recognized standards.
Identify "target' deficiencies and priority reforms to be implemented.
In progress utilizing collected data in Records Management System (RMS).
20% completed.
Identify specific resource, personnel, and training requirements to achieve recognized
standards.
In progress; 50% completed.
4. Develop a financial report and budget projections required to implement reforms.
Supplemental budget reflects proposed funding requirements for initial phase of
implementation. Subsequent budgets will incorporate additional resource
requirements.
5. Identify funding sources for proposed reforms to include alternative funding
programs and inter -agency cost sharing or partnerships.
Currently applying for and seeking alternative funding in those programs or
sources directly related to fire protection and emergency services.
Six Month Progress Report on Program Objectives for FY 2004-05
FIRE
FIRE PROTECTION AND EMS
Review and identify recognized fire protection service delivery standards as defined
by bot not limited to NFPA, Hawaii Insurance Bureau, Insurance Services Office
(ISO), and OSHA.
A comparative analysis of response and service delivery data utilizing captured
and archived information in the Records Management System is in progress.
Preliminary evaluation of available data has prompted the customizing of
information extraction reports to further refine queries. Process is 50%
complete.
2. Identify personnel and resource requirements for achievement of industry standards
of fire protection service delivery.
Utilizing NFPA 1710 as a reference guide, targeted minimum personnel staffing
levels for fire protection have been identified and will be pursued in subsequent
budget proposals.
3. Review and revise all Mutual Aid Agreements, Memorandums of Understanding
(MOU), and Memorandums of Agreement (MOA) to promote interagency
partnerships and operational effectiveness.
Currently in progress and 30% complete.
4. Review and revise current Search and Rescue policies and procedures in accordance
with recognized industry standards.
Currently in progress and consideration being made to incorporate policies and
procedures to reflect new Urban Search and Rescue scope of practice.
5. Review and revise current Hazardous Materials Response protocols and procedures.
In progress, 25% complete.
6. Review and identify recognized service delivery, training, and equipment standards
as defined by various organizations as, but not limited to; State of Hawaii
Department of Health EMS Branch, Department of Transportation, etc.
Currently in progress and requiring significant review and revision to
accommodate new certification requirements.
Six Month Progress Report on Program Objectives for FY 2004-05
FIRE
FIRE PROTECTION AND EMS
Establish new EMS position recruitment programs to address current personnel
shortages and program attrition.
Phase One of plan initiated and includes the establishment of a Mentoring
Program and the initiation of a Training Stipend agreement as a pilot project.
8. Evaluate and coordinate the possible restructuring of current EMS training programs
in collaboration with the EMS Training Center and the Fire Department Training
Division. Given the current trends in implementing the EMT -I curriculum as the
proposed standard for certification, a more comprehensive recruit training program
must be developed to complement subsequent EMS training.
Pilot project and program will be initiated in February and involves the
coordinated delivery of a Medical Terminology preparation self study program.
Objective is to facilitate the orientation of new fire fighter recruits to medical
terminology as a precursor to attendance in the EMT program.
9. Review and evaluate the current EMS Division Quality Improvement Program
including the implementation of a personnel survey to obtain and identify possible
modification and new concept adoption.
Not yet initiated and pending recruitment and selection of replacement Medical
Director.
10. Identify possible avenues for "expanded scopes of practice" for the current EMS
program.
Currently in progress and has included the possible incorporation of EMS
personnel in the Police Department Special Response Team.
11. Coordinate the review and possible revision of current disaster and mass casualty
response policies and protocols.
Not yet initiated due to other project commitments and limited resources.
Six Month Progress Report on Program Objectives for FY 2004-05
FIRE
FIRE PREVENTION
1. Identify current recognized qualification and training standards for Fire Inspection /
Investigation Officers in collaboration with the Training Division.
Identification and evaluation of applicable NFPA standards currently in
progress.
2. Identify resource and training requirements to achieve recognized levels, to include
budgetary needs.
Not yet initiated; pending adoption of professional standards.
3. Develop a training program in collaboration with the Training Division.
Not yet initiated; pending identification of professional standards.
4. Establish and develop inter -agency partnerships to assist in addressing identified
needs to include but not limited to; the State Fire Council, NFA, and other county,
state, and federal fire and law enforcement agencies.
Partnerships established with proven success and program benefit.
5. Implement training programs pending financial feasibility.
Not yet initiated. See Items 1-3 above.
6. Identify and develop "target" public education programs such as smoke detector
testing for the elderly.
Not yet initiated due to resource and staffing limitations however, a proposal has
been identified and under review.
Six Month Progress Report on Program Objectives for FY 2004-05
FIRE
FIRE AUXILIARY SERVICES DIVISION
Fire Equipment Maintenance Section
Development and establishment of a comprehensive vehicle replacement schedule
and program in accordance with recognized standards.
Unable to identify or locate industry standards related to vehicle replacement.
All sources support the establishment of an "in house" standard or
recommended practice.
Development and implementation of a "field preventive maintenance" training
program.
Project initiated however, postponed due to an unanticipated resignation of a
fire equipment mechanic.
Review of current resource allocation and projections to support effective fleet
maintenance.
In progress; 10% completed.
4. Development of proposals for a West Hawaii satellite maintenance/repair facility.
Not yet initiated due to limited resources and staffing.
5. Development of a Fire Equipment Mechanic training program curriculum.
In progress; 10% completed.
Fire Communications Control Center
Review and evaluate the current Records Management System and submit proposals
to support projected resource needs to include anticipated component upgrades and
costs.
Preliminary review completed with recommendations submitted to include the
acquisition of additional computer hardware and the pursuit of a Systems
Analyst.
Six Month Progress Report on Program Objectives for FY 2004-05
FIRE
FIRE AUXILIARY SERVICES DIVISION
2. Review and revise the current Communications Division Policy and Procedures
Manual to assure operational efficiency and personnel compliance and support.
In progress; 20% completed.
3. Participate in ongoing communications system modification to address current and
projected system needs and regulatory requirements.
Ongoing process as part of a County and Statewide evaluation and proposal
development process.
4. Review and evaluate current equipment and supply inventory and distribution
policies and procedures.
In progress; 50% completed.
5. Develop and implement a division quality assurance program.
In progress.
6. Maintain annual certification for CPR (Cardiopulmonary Resuscitation) and EMD
(Emergency Medical Dispatching).
Currently maintaining objective.
7. Develop design and facility proposals for new Communications Center by the end of
calendar year 2003/04.
Project postponed pending the identification of a possible site for relocation.
Develop design, facility, and resource proposals for a secondary/alternate
communications center by the end of calendar year 2004.
Project postponed indefinitely based on higher priority objectives. Contingency
plans and procedures in place.
9. Develop a standardized evaluation and training maintenance program by the end of
calendar year 2003.
Project has been delayed due to ongoing training requirements and limited
staffing, as well as focus and efforts directed towards the establishment of
additional supervisory positions that will support the maintenance of all training
programs.
Six Month Progress Report on Program Objectives for FY 2004-05
FIRE
TRAINING & SAFETY DIVISION
1. Conduct Firefighter I training curriculum, instruction and course delivery training for
all company officers.
Pilot program in progress and subject to evaluation by March 2005.
2. Identify qualified Fire Service Instructors for future course delivery.
Completed.
3. Review current Firefighter Recruit pre-employment testing and qualifications.
In progress however, preliminary recommendations to revise pre-employment
physical ability testing submitted and resource acquisition supported in budget
proposals.
4. Develop recommendations for Firefighter Recruit testing standards.
In progress, see Item 3 above.
Coordinate inter -agency (DOFAW, National Park) Wildland Fire training program
participation.
Ongoing.
6. Identify alternative and supplemental funding resources for the Training Division.
In progress.
7. Establish an alternative funding acquisition program.
Due to a lack of a division head or program coordinator for a training pool, this
project is dependent upon the support from other staff. To date, have identified
two alternative funding sources and will continue to research availability and
access to funds.
8. Conduct Firefighter 1 training for possible new hires.
On target.
9. Create mechanism for identifying work-related accidents and preventive measure proposals.
In progress.
Six Month Progress Report on Program Objectives for FY 2004-05
FIRE
TRAINING & SAFETY DIVISION
10. Implement the Firefighter 1 training curriculum at the "company level".
Pilot program initiated and targeted evaluation March 2005.
11. Identify training standards / qualifications and resource needs for the Firefighter 2,
Rescue Specialist, and Fire Equipment Operator positions.
In progress.
12. Develop curriculum delivery plan and schedule for the Firefighter 2, Rescue
Specialist, and Fire Equipment Operator levels.
Postponed subject to Firefighter I delivery.
13. Develop financial and projected budgetary requirements for proposed curriculum.
Preliminary budgetary requirements identified and included in supplemental
budget request.
14. Certify all personnel according to NFPA Firefighter 1 qualifications.
In progress.
15. Develop proposals for future training facility requirements to include; facilities, sites,
projected costs, resources and adjuncts, inter -agency partnerships etc.
In progress.
16. Identify Training Division deficiencies and resource requirements for future program
development.
Preliminary assessment completed and immediate needs identified and to be
included in budget submittal.
17. Review and maintain the Department's Driver Competency Certification Program.
On target.
18. Develop program proposals for personnel participation in National Fire Academy
(NFA) training programs.
On target. Sustaining personnel attendance.
Six Month Progress Report on Program Objectives for FY 2004-05
FIRE
TRAINING & SAFETY DIVISION
19. Conduct Firefighter I training for possible new hires.
On target.
20. Develop proposals for personnel participation in EFO training program.
Postponed pending review of EFO training requirements and pre -requisites.
21. Develop a partnership with a recognized institution of higher education (preferably
the University of Hawaii system) for the review and support of a Fire Science degree
program.
Completed and on target. First classes to begin January 2005.
22. Develop and implement a Hazard mitigation program to address HIOSH/OSHA
workplace mandates.
Currently in progress as part of our strategic planning process.
Six Month Progress Report on Program Objectives for FY 2004-05
FIRE
VOLUNTEER FIRE SERVICE
1. Develop and implement a Volunteer Fire Service Policies, Rules and Regulations
Manual.
In progress.
2. Identify and define the roles and functions of the Volunteer Firefighter program with
respect to its support of the goals and objectives of the Fire Department.
In progress.
3. Review, develop and adopt recognized and applicable standards for the Volunteer
Firefighter program. Considerations will be made to address the issues of community
demographics, available resources, and financial feasibility.
In progress; concurrent with general department program standards evaluation.
4. Develop a standardized training program based on defined roles and service needs.
Completed and will follow Firefighter I curriculum.
5. Identify resource needs and projected budget requirements.
Preliminary assessment completed and immediate needs identified and included
in budget proposal.
6. Develop a training plan and schedule.
In progress subject to pilot project evaluation.
7. Implement the Volunteer Firefighter training program.
Postponed due to pilot project progress.
8. Identify alternative and supplemental funding programs for the Volunteer Division.
Ongoing.
9. Establish a funding acquisition program and network.
In progress. Tied to comprehensive alternative funding program.
10. Review and maintain the Department's Driver Competency Certification Program.
On target.
Six Month Progress Report on Program Objectives for FY 2004-05 10
FIRE
FIRE PROTECTION AND EMS
Achieve a fire incident response time of 5 minutes or less in the urban setting and 10
minutes or less in the rural setting on 75% of all fire related incidents for the first year
and a 5% improvement every year thereof.
With the implementation and transition into the new Records Management
System (RMS) in October of 2003, the measurement and assessment of current
service response data is ongoing. As indicated in the sample report attached, the
data is available however, specific parameters continue to be defined and
mechanisms developed to extract accurate and relative information. For
example, the identification of urban versus rural areas are being analyzed
through the establishment of a filter set up within the software reporting system
to effectively collect and measure for applicability. Nonetheless, fundamental
information is available and preliminary data indicate an average (islandwide—
includes urban and rural) response time to fire incidents of 13.67 minutes.
Provide the delivery and application of required effective fire suppression water flow
based on average residential fire loads on 75% of all residential fires for the first year
and a 5% improvement every year thereof.
Based on a review of limited available data and in consultation with operations
commanders, this objective will require modification based on the unique water
supply and water system limitations inherent to many of the rural communities
of the island. Given the use of "catchment" water systems, available water
supply to establish and sustain required fire flows may not be attainable.
3. Achieve 100% compliance with OSHA 1910.134 requirements for all interior
structural fire suppression operations by the end of calendar year 2004.
Through the establishment of a new practical and applicable policy and
procedure, 75% compliance with this mandate has been achieved. To attain the
goal of 100% compliance, additional breathing apparatus, personnel, and
communications equipment will be necessary. The additional resources have
been identified and specifications submitted for purchase. Presently, these
resources have been ordered and are scheduled for delivery.
4. Institute a "Rapid Intervention Team" development program with a target
implementation date of January 2004.
Due to significant personnel shortages, this objective cannot be met and will
require a reevaluation and possible deferment.
Final Status Report on Program Objectives for FY 2003-04
FIRE
FIRE PROTECTION AND EMS
5. Achieve a 75% completion rate for all target hazard preplans by the end of the first
year and a 5% improvement every year thereof.
A 50% success rate has been achieved for this objective based on current
records and database of existing target hazards. Present project objective may
require modification based on the personnel shortages and the expanding scope
of operations currently in progress, which have impacted the ability to meet
established benchmarks.
6. Achieve an emergency medical services incident response time of 8 minutes or less in
the urban setting and 12 minutes or less in the rural setting on 75% of all EMS
incidents for the first year and a 5% improvement every year thereof.
As with the first objective, an accurate assessment of current service delivery is
dependent upon collectible and retrievable data. The new RMS program is
providing measurable data however requiring filtering and the further defining
of urban and rural areas. However, preliminary data indicates an average
islandwide response time to emergency medical services incidents of 11.19
minutes.
7. Identify resource requirements to operationally effective and cost effectively,
mitigate, 95% of all land and maritime related search and rescue incidents.
This objective is currently under review and evaluation utilizing the available
incident data and statistics. As with other incident data driven objectives, this
project will require the refinement of data identification and collection.
However, interagency partnerships and formal agreements are in various stages
of development and review based on current trends and past experiences. For
example, with respect to the performance of various maritime rescue operations,
current partnerships with the U.S. Coast Guard and State Department of Land
and Natural Resources are being reevaluated in close collaboration with the
respective agencies with possible forthcoming amendments.
S. Identify resource requirements to effectively mitigate 95% of all hazardous materials
incidents.
Utilizing data analysis provided through a partnership with the University of
Hawaii -Hilo, resource requirements have been tentatively identified and efforts
are currently being made to acquire the necessary funds for purchase. Through
available federal fund sources, various equipment and apparatus essential to the
establishment of a West Hawaii Hazardous Materials Response unit is being
formalized with a desired start up in Fiscal Year 2005-06.
Final Status Report on Program Objectives for FY 2003-04 2
FIRE
FIRE PREVENTION
1. Maintain an 85% plan review completion within 4 days.
Although we are currently maintaining our target goal of an 85% completion
rate, this objective is currently being refined to establish more definitive
parameters based on types of occupancy.
2. Achieve a 75% mandatory facility re -inspection completion by the end of 2003 and a
5% improvement every year thereof.
Objective is being amended based on the current limited staffing of the
Prevention Bureau.
3. Identify all collectible inspection and permitting fees to be assessed by the county
under the current county codes and state regulations.
Goal has been achieved based on existing permit structure and fee schedules
however, with the review and anticipated adoption of a new Uniform Fire Code,
additional fees and permits may be imposed with new objectives.
4. Maintain a 100% fire investigation report completion within 30 days.
Due to a significant personnel shortage and the limited expertise of present
investigative staff, this goal has not been achieved. Until such time that optimal
staffing is sustained, objective may require amendment.
5. Maintain the inception of the 1997 Uniform Fire Code and integration with the
Hawaii County Fire Code by March 2003.
The 1997 Uniform Fire Code is presently under review by the Prevention and
Inspection Bureau of the Fire Department and legal representation by the office
of the Corporation Counsel. We have not been able to meet the target
implementation date of March 2003. Due to a number of factors that include the
reassignment of this project with new counsel, a revised target implementation
date of spring 2005 is anticipated.
6. Support the Fire Protection Division preplan objectives through active participation
with fire companies in the preplan process.
The Fire Prevention Bureau continues to support the Fire Protection Division
preplan objectives through participation with fire companies in the preplan
process.
Final Status Report on Program Objectives for FY 2003-04
FIRE
FIRE PREVENTION
7. Investigate and complete review of all complaints within 10 days.
Currently meeting set goal.
8. Support the State of Hawaii Fire Council and continued review and revision of the
state and county fire codes.
Prevention Bureau personnel continue to support the objectives of the State Fire
Council.
9. Institute a formal Public Education and Fire Safety Program by the end of the
calendar year 2003.
Due to a personnel shortage, this objective has been postponed for the 2005
calendar year.
Final Status Report on Program Objectives for FY 2003-04
FIRE
FIRE AUXILIARY SERVICES DIVISION
Fire Equipment Maintenance Section
1. Maintain vehicle service and maintenance schedules according to department and
manufacturer standards.
All vehicle service and maintenance are done at intervals—fire engines at 2,000
miles and all others at 3,000 miles. Medic transmissions are serviced at 9,000
miles.
2. Maintain DOT/PUC vehicle safety inspections according to standards.
DOT/PUC inspections are now done annually; medics are conducted semi-
annually.
3. Institute a vehicle replacement schedule and program.
Due to budget constraints, vehicle replacement schedule not yet initiated.
Division head and Chief Mechanic continue to review and evaluate available
software programs specific to fleet maintenance and replacement and anticipate
identification of a product to support objective needs. Coal is to have a fleet
maintenance and replacement plan in place in 2005.
Fire Communications Control Center
Maintain the 95% goal of the dispatching of emergency units within 90 seconds, upon
receiving the call from the 911 call center.
This objective is currently being reviewed and assessed against available data
and present collection and analysis capabilities within the parameters of the
Records Management System.
2. Maintain annual certification for CPR and EMD (Emergency Medical Dispatching).
Currently maintaining an 80% success rate with the maintenance of personnel
certifications. The shortfall is representative of two employees currently
unavailable for training due to prolonged absence.
Final Status Report on Program Objectives for FY 2003-04
FIRE
FIRE AUXILIARY SERVICES DIVISION
Fire Communications Control Center
3. Develop design and facility proposals for new Communications Center by the end of
calendar year 2003.
Due to personnel shortages and the need to prioritize project development, this
project has been reassigned for a later fiscal year.
4. Develop design, facility, and resource proposals for a secondary/alternate
communications center by the end of calendar year 2003.
Due to personnel shortages and the need to prioritize project development, this
project has been reassigned for a later fiscal year.
Develop a standardized evaluation and training maintenance program by the end of
calendar year 2003.
A training and certification maintenance program is currently being developed.
Final Status Report on Program Objectives for FY 2003-04
FIRE
TRAINING & SAFETY DIVISION
Implement the Firefighter I and Fire Apparatus Operator training standards for all
company personnel with completion and certification by the end of the calendar year
2003.
Utilizing a cadre of volunteers, efforts are in progress to develop a deliverable
Fire Fighter I curriculum designed to augment the current Recruit Training
Program.
2. Develop a training program curriculum to facilitate and support the delivery of the
Firefighter 11 and Company Officer training standards to include completion and
certification by the end of calendar year 2004.
Evaluation of this objective has determined that additional positions and
program oversights are required for success. Proposals and positions are being
sought in the Fiscal Year 2005/06 supplemental budget.
Develop design, facility, and resource proposals for the establishment of a
firefighting training facility to support the training of all new hires as well as support
existing training needs of all personnel by the end of calendar year 2003.
Evaluation of this objective has determined that additional positions and
program oversights are required for success. Proposals and positions are being
sought in the Fiscal Year 2005/06 supplemental budget. In addition to positions
for the Training Division, a Projects Manager position is being sought to
manage all capital improvement projects, which will include this facility.
Due to a personnel shortage and the temporary assignment of supervisory
personnel, this project has been reassigned for the 2005/06 Fiscal Year.
4. Conduct Firefighter Recruit training of 30 new hires by March of 2004.
With the hiring and training of 26 new recruits, we are currently achieving an
87% success rate. Contributing factors to our inability to achieve goal
attainment is the lack of personnel assigned to the Training Division and a lack
of training resources and facilities.
Establish a hazard identification and recognition program to promote the compliance
with all OSHA regulations by the end of calendar year 2003.
Currently being developed. Forced project delay due to personnel shortage.
Final Status Report on Program Objectives for FY 2003-04
FIRE
TRAINING & SAFETY DIVISION
6. Coordinate the delivery of available National Fire Academy training classes
available through the State Fire Council.
Maintaining 100% success rate.
Develop minimum standards and qualifications for temporary assignment to the
positions of Fire Rescue Specialist, Fire Equipment Operator, and Fire Captain by
the end of calendar year 2003.
Project delayed due to personnel shortage.
8. Develop a W ildland Firefighting training curriculum by the end of calendar year
2003.
Project delayed due to personnel shortage.
Final Status Report on Program Objectives for FY 2003-04
FIRE
VOLUNTEER FIRE SERVICE
Develop and implement a Volunteer Fire Service Policies, Rules and Regulations
Manual by the end of calendar year 2003.
Currently in progress. Delayed due to personnel shortage.
Develop a data collection system to facilitate the accountability of all volunteer
company activities to include training and incident response.
With the implementation of the RMS, this objective is currently in progress.
3. Identify resource requirements to maintain the support of existing volunteer
companies.
As identified in the program and supplemental budgets as submitted, resources
have been identified to achieve fundamental success.
4. Maintain training standards for existing volunteer companies.
Currently meeting expectations for fire suppression training; however, driver
and apparatus operation training is currently in progress.
Final Status Report on Program Objectives for FY 2003-04
Incident Type Response Summary by Station
Date Ranee: From I/l/2004 To 6/30/1004
Station Selected: All
Incident Type Selected: 1, 2, 3, 4, 5, 6, 7, 8, 9
Average
Incident Type Incident Used in Ave. Response Time
Station ID Count Resp. EIMMAI:SS Total Loss Total Value
Fire
31
31
00:08:32
$1,725
$435,625
Ruriture/Explosion
2
2
00:03:35
EMS/Rescue
886
879
00:06:54
Hazardous Condition
24
24
00:07:13
Service Call
29
28
00:09:06
Good Intent
106
86
00:06:45
False Call
15
15
00:08:55
Severe Weather
5
5
00:10:00
Other
7
6
00:16:47
Totals:
1,105
1,076
60:07:05
$1,725
5435,625
Station: 02
Fire
16
IS
00:07:03
$2,500
$52,000
Ruriture/Explosion
1
1
00:04:00
EMS/Rescue
351
346
00:11:09
Hazardous Condition
I 1
11
00:07:31
Service Call
43
22
00:15:21
Good Intent
41
27
00:07:07
False Call
11
II
00:06:01
Severe Weather
3
3
00:27:20
Other
2
2
00:06:10
Totals:
479
438
00:10:49
$2,500
$52,000
Station: 03
Fire
26
26
000605
$5,610
$75,361,790
Rupture/Explosion
2
2
00:06:19
EMS/Rescue
535
530
00:06:31
Hazardous Condition
21
21
00:06:05
Service Call
26
21
00:07:04
Good Intent
51
43
00:07:04
False Call
10
10
00:07:55
Severe Weather
2
2
00:08:30
Other
2
2
00:08:14
Totals:
675
657
00.06:34
$5,610
$75,361,790
Station: 04
Fire
4
4
00:08:47
$38,000
$178,000
Rupture/Explosion
1
1
00:15:00
EMS/Rescue
268
261
00:09:08
WC062(3.00)
Pagel of5
Plhu,d, 11/22/2004 12:2753
Note: 'f he incident count used in averages does not include the following'
Not Completed mciden4,, Mutual Aid Given, Otber Nd Given, Cancelled in Route, No( Priority, HI -In Standby, No Aniwd and Invalid D.W&Tinws
Station: 05
Average
Incident Type
Incident
Used in Ave.
Response Time
Station 1D
Count
Resp.
t1H:bM:SS Total Loss Total Value
Hazardous Condition
10
9
00:11:08
Service Call
38
13
00:06:44
Good Intent
28
15
00:10:38
False Call
6
6
00:06:30
Severe Weather
1
1
00:05:00
Other
5
5
00:12:15
Totals:
361
315
00:09:10 $38,000 $178,000
Station: 05
Fire
30
30
00:17:05
$127,800
$931,800
EMS/Rescue
435
430
00:10:22
Hazardous Condition
18
16
00:14:46
Service Call
18
14
00:11:26
Good Intent
59
35
00:14:28
False Call
8
8
00:08:54
Other
7
6
00:07:25
Totals:
575
539
00:11:06
$127,800
$931,800
Station: 06
Fire
13
13
00:25:59
$800
$3,200
EMS/Rescue
303
294
00:14:28
Hazardous Condition
13
13
00:14:44
Service Call
24
19
00:20:22
Good Intent
58
41
00:16:14
False Call
5
5
00:14:19
Severe Weather
3
3
00:19:22
Other
1
1
00:16:24
Totals:
420
389
00:15:23
$800
$3,200
Station: 07
Fire
37
37
00:10:45
$349,600
$549,600
EMS/Rescue
1,004
999
00:08:42
Hazardous Condition
36
36
00.0849
Service Call
25
25
00:12:12
Good Intent
221
178
00:08:30
False Call
25
25
00:08:03
Severe Weather
6
5
00:12:31
Other
2
2
00:04:30
Totals:
1,356
1,307
_
00:08:48
$349,600
$549,600
Station: 08
Fire
19
18
00:10:07
$8,510
$327,200
EMS/Rescue
262
259
00:07:22
Hazardous Condition
5
5
00:08:45
Service Call
12
9
00:12:15
Good Intent
21
12
00 13:22
Severe Weather
3
3
00:09:28
$5,000
$5,000
Other
4
4
00:19:09
FNC062 (3 00) Page 2 of 5 Printed: 11/22/2004 1227:53
Note: The arodent count used in averuges dues not include the fidlowing:
Not Cornplcted ioadcnla, MutuuIA. d Gnen, Other Aid Given, Can ell ed in Ruulc, Not Pnonty, fill -In Standby, No AnmI and Invalid Dnle W"rimes
Totals: 713 700 00:10:19 $10,838,450
Station: 11
Average
Fire
18
Incident Type
Incident
Used in Ave.
Response Time
118
00:18:45
Station m
Count
Resp.
HH:MM:SS
Total Loss
Total Value
Totals:
326
310
00:08:05
$13,510
$332,200
Station: 09
2
2
00:15:06
Other
3 _
Fire
12
12
00:14:08
$155,000
$160,000
Runture/Explosion
1
1
00:28:23
Fire
1
EMS/Rescue
265
259
00:16:48
77
00:18:53
Hazardous Condition
7
6
00:06:07
Service Call
2
Service Call
12
10
00:10:41
Good Intent
31
l8
00:07:51
Totals:
89
False Call
9
9
00:07:42
Severe Weather
3
3
00:13:00
Other
I
1
00:44:08
Totals:
341
319
00:15:38
$155,000
$160,000
Station: 10
Fire
25
25
00:13:18
$10,831,950
$10,831,950
EMS/Rescue
584
579
00:09:42
Hazardous Condition
21
21
00:13:29
Service Call
25
24
00:14:58
Good Intent
53
46
00:12:23
$6,500
$6,500
False Call
3
3
00:11:26
Other
2
2
00:12:00
Totals: 713 700 00:10:19 $10,838,450
Station: 11
Fire
18
18
00:22:50
EMS/Rescue
124
118
00:18:45
Hazardous Condition
6
6
00:1504
Service Call
14
8
00:11:48
Good Intent
37
21
00:14:39
False Call
2
2
00:15:06
Other
3 _
2
00:25:02
Totals:
204
175
00:18:16
Station: 11A
Page 3 of 5
Fire
1
1
00:26:49
EMS/Rescue
79
77
00:18:53
Hazardous Condition
3
3
00:14:39
Service Call
2
2
00:10:52
Good Intent
3
False Call
1
1
00:22:00
Totals:
89
84
00:18:41
$26,800 $26,800
$26,800 $26,800
Station: 12
Fire
9
9
00:12 04
$500
$20,500
EMS/Rescue
253
253
00:09:51
Hazardous Condition
Il
11
00:12:41
$70,000
$10,100,000
Service Call
IS
17
00:22 10
$5,000
$600,000
Good Intent
46
37
00:11 27
$350
$1,010,000
INC062 (3 nu)
Page 3 of 5
Printed:
11/22/2004 12:27:53
mote: Thi, incidi,nl anent uscd is averages does not include ttm following-
Not Completed mmli,nt,. Mutual A, it (`riven, Olhur Aid Given, Cancelled in t oouw, Not Priority, hII-In Snmdby, No Arrival and Invalid Ua(c,,VF tnes
Incident Type
Station ID
False Call
Severe Weather
Other
Station: 14
Fire
EMS/Rescue
Hazardous Condition
Service Call
Good Intent
False Call
Severe Weather
Other
Station: 15
Fire
EMS/Rescue
Hazardous Condition
Service Call
Good Intent
False Call
Severe Weather
Other
Station: 16
Fire
EMS/Rescue
Hazardous Condition
Service Call
Good Intent
False Call
Other
Totals:
Totals:
Totals:
Incident
Count
1
2
345
8
288
7
14
27
13
7
4
368
8
121
7
8
17
6
1
I
169
5
145
4
7
18
I
3
8
Average
Used in Ave.
Response Time
Resp.
FM:MM:SS
5
00:10:12
1
00:16:00
2
00:05:47
335
00:10:48
8
00:11:23
288
00:16:58
6
00:08:24
12
00:18:36
14
00:13:21
13
00:13:56
7
00:08:04
4
00:17:58
352
00:16:20
8
00:11:38
118
00:09:30
7
00:07:23
7
00:13:51
10
00:11:02
5
00:08:34
1
00:24:00
1
00:00:01
157
00:09:48
5
144
4
5
10
1
3
Totals: 183 172
00:13:25
00:08:37
00:10:03
00 11:36
00:13:49
000536
00:32:53
00:09:35
Total Loss
$40,000
$115,850
$4,300
$4,300
Total Value
$260,000
11,990,500
$1,500
$1,500
$4,300
Station: 17
Fire
3
3
00:13:34
$65,000
$65,000
EMS/Rescue
62
60
00:09:41
Hazardous Condition
5
4
00:08:50
Service Call
9
8
00:12:18
Good Intent
5
4
00:11:00
False Call
2
2
00:04:30
Totals:
86
81
00:09:59
$65,000
$65,000
Station: 18
Fire
15
15
00:10 11
$290,100
$290,100
EMS/Rescue
254
252
00:09:19
INCo62 (3 00) Page 4 of 5 Printed 11/22/2004 12 2753
Nine: The incident count used In averages docs not Include the following'
Not Congrleled Incidents, Mutual Nd Given, Other Aid Given, Cancelled In Route, Not Prionty, F,11 To Standby, No Arrival and Invalid Dole, I mes
rNC062 (3 00) Page 5 of 5 Printed: 11/22/2004 122753
Nuta The incident wunt used in iverag, does not include the following_
Not Completed incidamU, Mutual Aid (hven, Other Nd Given, Cancelled in Route, Not Pnonly, Fill -In Standby, No Arrival and fnvand Dmi,,Ti,."
Average
Incident Type
Incident
Used in Ave.
Response Time
Station ID
Count
Resp.
ElffiaYIlVI:ss
Total Loss
Total Value
Hazardous Condition
8
8
00:17:30
Service Call
13
12
00:12:10
Good Intent
28
17
00:09:41
False Call
5
5
00:11:01
Totals:
323
309
00:09:44
$290,100
$290,100
Station: 19
Fire
1
1
00:19:00
EMS/Rescue
116
101
00:14:13
Service Call
10
2
00:21:06
Good Intent
7
False Call
2
1
00:04:28
Other
2
2
00:15:48
Totals:
138
107
00:14:20
Total Incident Count:
8,256
$12,035,045
$101,220,865
rNC062 (3 00) Page 5 of 5 Printed: 11/22/2004 122753
Nuta The incident wunt used in iverag, does not include the following_
Not Completed incidamU, Mutual Aid (hven, Other Nd Given, Cancelled in Route, Not Pnonly, Fill -In Standby, No Arrival and fnvand Dmi,,Ti,."
12
LIQUOR CONTROL
LIQUOR CONTROL
LIQUOR CONTROL
1. To review legislative amendments affecting the liquor laws of the state or county and
where applicable, to amend such rules and procedures.
Session begins January 2005.
2. To participate with county liquor jurisdictions, liquor industry associations, licensees,
staff, and government or community organizations in identifying areas of concerns
and to amend rules or implement programs to seek resolution of such concerns.
a. Met with West Hawaii liquor industry advisory committee, police
department, business owners and liquor licensees at Coconut Grove
Marketplace, property manager to address safety concerns at Coconut Grove
Marketplace, Kailua Kona.
b. Met with East Hawaii liquor industry advisory committee, police
department, business owners and liquor licensees at Banyan Drive to
continue discussion related to safety on Banyan Drive .
c. State Liquor Commission conference of liquor administrators,
commissioners, adjudication board members, liquor licensees, industry
wholesalers. Issues discussed: Increasing efficiency in tax clearances;
appeals related to Commission/Board decisions; Control States vs. Licensing
states; Updates from BATE on malt beverages; Bottle bill and its effect on
licensees; Industry review of duties and performance of the four county
liquor jurisdictions.
d. Adjudication Board and Industry Advisory Committee; meeting on proposed
amendments to rules of the Adjudication Board (2).
e. Other meetings: Highway Safety; MADD-Hawaii; Hawaii Partnership to
Prevent Underage Drinking; State Traffic Commanders; Western Region of
State Liquor Administrators; Office of Juvenile Justice, National Liquor
Law Enforcement Association, Building Community for Youth, Meth
Summit, HSLEOA conference.
3. To conduct inspections, investigations or special programs to promote compliance to
liquor laws by liquor licensees.
Inspections:
Hilo: 2,964
Kona:
3,192
Investigations:
Hilo: 99
Kona
37
Special Programs:
Hilo: 0
Kona
0
Six Month Progress Report on Program Objectives for FY 2004-05
LIQUOR CONTROL
LIQUOR CONTROL
4. To issue citations for violations of law and forward such complaints to the Liquor
Control Adjudication Board for its consideration.
Twenty five cases forwarded for adjudication: one withdrawn, 24 found guilty.
5. To ensure that licensing information and procedures are amended and implemented in
accordance to law.
Procedures up to date.
To investigate applications for liquor license and any protest thereof to verify
compliance to law and to report such findings to the Liquor Commission for its
consideration.
• 344 renewal applications
• 18 applications
• 519 permits
• 218 other applications (special, stock, solicitor,inerease,storage, transient
vessel)
7. To evaluate obligations and operations of the department and implement changes as
necessary.
Two meetings with enforcement staff on job duties, safety concerns, job and risk
assessment, employee awards.
8. To provide staff, commission and board members education via county, state or
nationally sponsored programs.
Staff attended classes: Risk assessment, Critical Incident, Crime in the
Community, Crisis Intervention.
To provide liquor law education and related information to licensees through
scheduled classes and via newsletters or memorandums.
Sponsored 5 classes to liquor licensees, with Dept. of Environmental
Management and State DOH Solid and Hazardous Waste Branch, on Bottle Bill.
10. To support youth education and activities which promote compliance to liquor laws.
Planned for third and fourth quarter.
Six Month Progress Report on Program Objectives for FY 2004-05
LIQUOR CONTROL
LIQUOR CONTROL
11. To support public education and activities which promote compliance to liquor laws.
Provided educational and promotional materials to Dept. of Health and DLNR
for youth and public education and activities.
12. To support enforcement programs for the public and youths which promote
compliance to liquor related laws.
Provided educational and promotional materials to Hawaii Police Department.
Six Month Progress Report on Program Objectives for FY 2004-05
LIQUOR CONTROL
LIQUOR CONTROL
Conduct daily inspections, at an average of 15 licensees per day per investigator to
determine compliance to laws.
Conducted daily inspections, of 17 licensees per day per investigator (4).
2. Conduct 24 random audio surveillance checks at premises which have entertainment
to determine compliance to noise regulations.
Conducted 113 audio surveillance checks at premises that have entertainment.
3. Respond to complaints from public within 1-3 days.
Received 8 complaint with response in two days.
4. Process completed applications for liquor license within 7 days of receipt.
Completed 50 applications within 7 days of receipt.
5. Process completed permit applications within 7 days of receipt.
Completed 700 permit applications within three days of receipt.
6. Conduct pre -hearing site visits at 100% of the proposed licensed premises to
determine how neighborhoods may be affected by the application.
Conducted 50 of the pre -hearing site visits.
Conduct semi-annual review of licensing information and procedures to ensure
information is easy to understand and in compliance to law, and amend, as necessary.
1) Adopted amendments to the Rules and Regulations of the Liquor
Commission, September 2003. 2) Amended permits in compliance with
amendments to the Rules of the Commission (Alcohol Purchase, Entertainment,
Game, Final Inspection). 3) Amended guidelines for Filing Protests. 4)
Distributed amended Rules and Chapter 281 to all liquor licensees.
8. Annually coordinate with IRS/State tax offices to ensure efficient inter -office
communications on tax clearances required for renewal of liquor licenses.
Completed in April 2004. Coordinated tax clearance of 344 licensees.
Final Status Report on Program Objectives for FY 2003-04
LIQUOR CONTROL
LIQUOR CONTROL
9. Conduct annual job assessment of staff and require staff to attend classes or
conferences pertinent to their duties.
The following classes and conferences were attended by various staff members,
commission, board, and public: 1) First Aid and CPR 2) Deferred
Compensation Workshop 3) Clerical Conference 4) Rule Amendment
Workshops 5) Mother's Against Drunk Driving 6) Meth Workshop 7)
Liquor Control Investigators State Conference 8) Pre -retirement Workshop.
10. Participate in State and County task force, including, but not limited to, the Hawaii
Police Department, DLNR, and Prosecutor's Office to provide [6 classes] education
to licensees in East and West Hawaii, relating to laws governing intoxicating liquor.
Task Force: State Traffic Commander meetings 2) Waimea Youth Activities
Council 3) Hawaii Partnership to Prevent Underage Drinking 4) Hawaii
County Project PAU 5) Office of Juvenile Justice: Presentation on Project PAU
at national conference 6) Industry Advisory Council, 7) State Liquor
Conference.
11. Conduct annual training to new Commission and Board members on liquor laws,
County Charter and Chapters 91 and 92, Hawaii Revised Statutes.
Classes given to Morris Ota, Jack Ferguson, Denise Walker, Mark Fujimoto and
Jan Yokoyama.
12. Participate in a minimum of 4 state and national administrative or enforcement
conferences.
1) National Liquor Law Enforcement Association 2) State Liquor Conference 3)
Office of Juvenile Justice Conference 4) Western Conference.
Final Status Report on Program Objectives for FY 2003-04
13
MANAGEMENT
MANAGEMENT
ADMINISTRATION
1. Maintain government services for the fiscal year 2004-2005 at affordable levels.
This is an ongoing effort. Due to new tax relief measures for homeowners, the
cost to our residents for services provided should continue to be affordable.
2. Fill vacancies on boards and commissions within 60 days.
This is not always achieved, but this is the goal we strive for.
Utilize performance measures to encourage efficient, effective and timely delivery of
services by county departments.
This is our long term goal for all departments, and efforts to implement are
ongoing.
4. Develop operating and capital programs utilizing long-range planning to facilitate
management decision making.
This is ongoing.
5. Consolidate county offices to provide easy access for the public to government
services.
We continue to work to expedite the development of the West Hawaii Civic
Center so County functions can be together for easy access by the public.
6. Identify and pursue alternate funding sources and avenues to implement county
government programs.
This is ongoing.
Involve the community in the planning process for county projects from the very
earliest stages.
This is something we do as we plan new projects.
Six Month Progress Report on Program Objectives for FY 2004-05
MANAGEMENT
CLERICAL SERVICES CENTER
Assist the clerical workload of the Mayor's Office, the Mayor's Family Violence
Advisory Commission, and County departments and agencies daily.
ONGOING — July 1 — Dec. 31, 2004, received and completed 281 assignments
with a total volume of 9,063.
2. Maintain a system for complaints for quick retrieval and follow-up within a
maximum two-week turn around time.
ONGOING — July l — Dec. 31. 2004, received 80 complaints.
3. Respond immediately and efficiently to citizens who walk in or call for information,
direction and inquiries about various programs and services.
ONGOING — Objective being achieved (statistics no longer being accumulated)
4. Perform daily issuance of disabled parking permits, maintain/update files with entry
of data into the centralized statewide database.
ONGOING — July 1 — Dec. 31, 2004, issued 1,457 placards.
Take reservations for Aupuni Center Conference Room, issue forms and keys, and
maintain calendar of events.
ONGOING- July 1 — Dec. 31, 2004, approximately 130 events held.
Six Month Progress Report on Program Objectives for FY 2004-05
MANAGEMENT
COMMITTEE ON PEOPLE WITH DISABILITIES
Continue to improve accessibility of County facilities and programs for people with
disabilities.
During these six months, the Mayor's Committee on People with Disabilities has
conveyed to the Mayor and the County ADA Coordinator suggestions from
committee members and the public on ways to improve accessibility of County
Facilities and programs for people with disabilities. Specifically, the Committee
provided both with details regarding making entrances to public facilities
accessible to people with disabilities. These suggestions were passed on to
County Department Directors, including Public Works and Housing, for
consideration and implementation when applicable for facility improvements.
The MCPD continues to monitor the implementation of the County's Transition
Plan and worked with Parks and Recreation on its accessibility concerns. The
MCPD will continue to have this objective in the forefront of Committee
business.
2. Provide accessible information to all people with disabilities.
The MCPD has provided accessibility information to all who have inquired and
has suggested various ways that County Departments and the County Council
can provide accessibility information to people with disabilities such as the
availability of TTY phones, closed captioned broadcast of Council meetings,
publication of announcements and information in accessible formats,
broadcasting emergency messages to deaf citizens over pager networks, etc.
Consideration has been given to making MCPD meetings accessible to both sides
of the Island through video conferencing.
3. Continue to advise administration on issues facing people with disabilities.
The MCPD continues to relay concerns of the public regarding issues facing
people with disabilities to the administration through either letters to the Mayor
or conversation at MCPD monthly meetings at which the ADA Coordinator is
present. This is an ongoing objective.
Assist with implementation of Volunteer Accessible Parking Violations Program
throughout the County.
The MCPD has assisted with the implementation of the Volunteer Accessible
Parking Violations Program by providing training and program materials,
providing a forum for suggestions on improvement of the program from the
public, continued monitoring of effectiveness of the program, etc. Major
concern continues to be that the east side of the Island has yet to secure a viable
cadre of parking Violation enforcement volunteers.
Six Month Progress Report on Program Objectives for FY 2004-05
MANAGEMENT
COMMITTEE ON THE STATUS OF WOMEN
1. Issue a newsletter and coordinate placing the newsletter in various agencies and
organizations offices in Hawaii County.
Not accomplished, but ongoing. Due to membership changes, the newsletter was
not published. However, a recently appointed member has agreed to take on
this project.
2. Participate in Women's Health Month by coordinating at least one event in each
district in Hawaii County and coordinate publicity for community organizations
Women's Health Month events.
Accomplished. The following programs were conducted in various districts of
the Big Island coordinated or lead by CSW members:
1. From Buds to Flowers -Growing Girls to Ladies — Pahoa
2. Financial Health — Keauhou, Kona
3. Estate Planning for Women — Kailua, Kona
4. Tai Chi for Health and Fitness — Hilo
5. Qi Gong for Health and Fitness — Hilo
6. Yoga/Pilates for Health and Fitness — Hilo
7. Urgent Services Directory for Families — Ka`u
The events were published in the Women's Health Month special publication for
statewide distribution in coordination with the Hawaii State Commission on the
Status of Women and the other county committees. The local programs were
published in the local newspapers.
3. Continue the sponsoring of an essay contest to educate our children on the
accomplishments of women in Hawaii County for Women's History Month.
Ongoing. The program will be held in March 2005. At this time the judging of
entries has just been completed. The actual program will take place at the
Hapuna Beach Prince Hotel on March 6, 2005 from 10:30 a.m. to 1:30 p.m.
More schools have entered the competition this year. The program is expanding.
4. Conduct or participate in a workshop that disseminates current information regarding
the issue of attaining economic independence for women through 'comparable
worth", such as pay equity.
Not accomplished. Program being planned for April 2005.
Six Month Progress Report on Program Objectives for FY 2004-05
MANAGEMENT
COMMITTEE ON THE STATUS OF WOMEN
Participate in local and/or out-of-state meetings by sending at least one representative.
The purpose of which will be to share information with the committee members on
current programs, legislation and issues that affect the status of women.
Accomplished. Four CSW members attended the 2004 International Women's
Leadership Conference sponsored by the Governor in Oahu where women
leaders throughout the world presented issues or problems they were dealing
with.
6. Research the second edition and coordinate the First Female Booklet publication and
disseminate to the public.
Ongoing. Booklet being revised.
7. Continue to update and print the Urgent Services Directory for Families.
Accomplished and ongoing. The directory has been revised and distributed.
8. Hold rotating monthly meetings in Hilo, Waimea, Ka`u and Kona to better allow
participation from the public.
Accomplished. Meeting held in Hilo, Waimea, Ka`u and Kona.
Under the leadership of chairperson Laura Guluzzy, the committee sponsored a
Women's Hall of Fame. The publicity on the program was done and the
communities were invited to nominate a female whom they thought deserved the
honor. Six women were honored. Three from East Hawaii and three from West
Hawaii. The program was a great success. Special thanks to the corporation of
the community businesses and the Hilton Waikoloa Village.
Six Month Progress Report on Program Objectives for FY 2004-05
MANAGEMENT
ADMINISTRATION
1. Maintain government services for the fiscal year 2003-2004 at affordable levels.
Government services have been maintained at status quo levels with no increase
in real property tax rates for this fiscal year. Additionally, measures to provide
tax relief for homeowners were submitted to the County Council for
consideration.
2. Fill vacancies on boards and commissions within 60 days.
This is an ongoing effort. It was not always achieved in the past year, but this
does remain our goal.
3. Utilize performance measures to encourage efficient, effective and timely delivery of
services by county departments.
This is an ongoing effort by departments.
4. Develop operating and capital programs utilizing long-range planning to facilitate
management decision making.
This is an ongoing effort. The Finance and Planning Departments are working
on this.
Consolidate county offices to provide easy access for the public to government
services.
This is an ongoing effort. A community survey was conducted on the web to
determine what the community would like to see in the planned West Hawaii
Civic Center.
6. Identify and pursue alternate funding sources and avenues to implement county
government programs.
We continue to be successful in identifying grant funding for needed projects.
7. Ensure that all county departments make payments to vendors on a timely basis.
Almost all departments are making payments on a timely basis.
8. Involve the community in the planning process for county projects from the very
earliest stages.
We continue to do this with major projects as we commence the planning.
Final Status Report on Program Objectives for FY 2003-04
MANAGEMENT
CLERICAL SERVICES CENTER
1. Assist the clerical workload of the Mayor's Office, the Mayor's Advisory
Commissions, and County departments and agencies daily.
OBJECTIVE ACHIEVED — (July 12003— June 30, 2004, received and
completed 980 assignments, with a total volume of 11,934)
2. Maintain a system for complaints for quick retrieval and follow-up within a
maximum two-week turn around time.
OBJECTIVE ACHIEVED — (July 1 2003— June 30. 2004, received
148 complaints)
3. Respond immediately and efficiently to citizens who walk in or call for information,
direction and inquiries about various programs and services.
OBJECTIVE ACHIEVED — (July 1 — Dec 31, 2003, received approx. 3,774
phone calls) *Jan. 1 — June 30, 2004 no phone calls logged.
4. Daily issuance of disabled parking permits, maintenance/up date of files and entry of
data into the centralized statewide database.
OBJECTIVE ACHIEVED — (July 1 2003— June 30, 2004, issued 3,196 placards)
5. Daily data entry of purchase orders for all purchases made by the County.
OBJECTIVE ACHIEVED — (July 12003— May 31, 2004, entered 7,458 purchase
orders) *Starting June, 2004, purchase orders will not be entered by this office.
Final Status Report on Program Objectives for FY 2003-04
MANAGEMENT
COMMITTEE ON PEOPLE WITH DISABILITIES
Continue to improve accessibility of County facilities and programs for people with
disabilities.
Objective partially achieved. Accessibility of County facilities and programs for
people with disabilities is addressed through ongoing transition plan for
Departments of Parks and Recreation, Civil Defense, and other County agencies.
Priority modifications have been recommended.
2. Provide accessible information to all people with disabilities.
Objective partially achieved. A sign language interpreter is available at all
MCPD meetings. County Council has been asked to provide interpretation at
county council meetings. Information provided to the public from the MCPD is
available in accessible formats, and other County agencies are asked to provide
relevant information in accessible formats.
3. Continue to advise administration on issues facing people with disabilities.
Objective achieved. MCPD advises the administration of all concerns brought
before the committee by people with disabilities through minutes of committee
meetings, through discussions with County ADA Coordinator or through letters
written to the Mayor or Department heads.
4. Assist with implementation of Volunteer Accessible Parking Violations Program
throughout the County.
Objective partially achieved. Volunteer Accessible Parking Violation Program
is being implemented on the Kona side of Hawaii and committee is working
with Police Department to secure volunteers for implementation of the program
in Hilo.
Final Status Report on Program Objectives for FY 2003-04
MANAGEMENT
COMMITTEE ON THE STATUS OF WOMEN
Issue a newsletter that highlights the committee's activities and brings awareness of
women's issues.
Ongoing. The resignation of May Lake, who intended to work on the newsletter,
has delayed publication of our next newsletter. Ellen Takazawa has agreed to
work on researching this and all other members have agreed to work on
marketing.
2. Participate in Women's Health Month by coordinating at least one event in each
district in Hawaii County.
Accomplished. Women's Health Month was chaired by May Lake with other
members assisting. Women's Health month events included two presentations
by committee members, two co-sponsored events and coordination of
dissemination of the Hawaii State Commission on the Status of Women
Statewide Calendar of Events. P. Newland organized "From Girls to Ladies:
What It Takes to Mature in the New Millennium," at Pahoa High and
Intermediate School. Financial Advisor Dale Ishida Suezaki of Morgan Stanley
and Kim Jackson, Estate Planning Attorney presented a workshop "What Every
Woman Should Know About Investing and Estate Planning." Intermediate
Court of Appeals Associate Judge Corinne Watanabe addressed the Judiciary's
plans on email filings and also ICA. Attorney Thomas Gorak described how he
practices law over the internet with federal agencies while living in Kona.
Shawn Nakoa presented a workshop on the "Judicial System." May Lake
applied for a grant from the Hawaii State Commission on the Status of Women
in the amount of $2000.00 for Women's Health Month events.
3. Sponsor an essay contest to promote the role of women in society that recognizes and
celebrates Women's History Month.
Ongoing. JoAnne Balberde-Kamalii chaired the Essay Contest program and
agreed to continue as chair in 2004-05. The Essay Contest luncheon was held in
February and was very successful with both girl and boy students participating.
The chair wishes to acknowledge the outstanding work by former chair, Suellen
Tanaka for assisting in the coordination and setup and committee member,
Laura Guluzzy for filling in to co -host at the last minute when the CSW Chair
wasn't able to make it and thank them both for their continuing support.
Final Status Report on Program Objectives for FY 2003-04
MANAGEMENT
COMMITTEE ON THE STATUS OF WOMEN
4. Conduct or participate in a workshop that disseminates current information regarding
the issue of attaining economic independence for women through "comparable
worth", such as pay equity.
Ongoing. The committee participated in Equal Pay Day on April 20, 2004 by
holding a brown bag lunch seminar in Hilo that was sparsely attended by CSW
members and the speaker was a longtime union representative. Paradise
Newland and JoAnne Balberde-Kamalii have agreed to work on a workshop
presentation on pay equity in Spring 2005.
Send at least one representative to local or out-of-state meetings and/or conferences
who will share and gather information to maintain committee members' awareness of
current programs, legislation, and issues that affect the status of women.
Accomplished. The committee chair, May Lake attended meetings of the Hawaii
State Commission on the Status of Women and the Hawaii Women's Coalition.
May Lake reported on the meetings at the regular meetings of the committee.
She participated in discussions for developing and supporting the legislative
package of the Women's Coalition. Margaret Masunaga has agreed to report
directly to our committee regarding the state commission in the future. Various
members will continue to attend miscellaneous meetings pertaining to women's
issues as they come up. The committee will be represented at the opening of the
Legislature.
6. Complete and disseminate to the public the First Female Booklet that recognizes the
outstanding women in the County of Hawaii who were first in their line of work or
field of interest and begin research for second edition.
Ongoing. The First Female Booklet was put on hold while Ellen Takazawa
conducts some research.
7. Continue to update and print the Urgent Services Directory for Families.
Accomplished. Shawn Nakoa's dedication in updating and organizing the
publication of the Urgent Services Directory with great follow up from Jean
Viernes, permitted the directory to begin being placed just after Women's
Health Month. The directories continue to be placed around the county by
members.
Final Status Report on Program Objectives for FY 2003-04
MANAGEMENT
COMMITTEE ON THE STATUS OF WOMEN
Hold rotating monthly meetings in Hilo, Waimea and Kona to better allow
participation from the public.
Accomplished. Meetings were held in Waimea, Hilo, Na`alehu and Kona.
In addition, doing research into Hawaii state and county law is Paradise
Newland on forming a fundraising arm called "Friends of CSW." Suggested by
Laura Guluzzy as she had experienced the same named group on her
commission in San Mateo County, California that worked successfully to fund
special projects pertaining to women in the county. Following in that suit, we
continue to work on the first Hawaii County Women's Hall of Fame. Paradise
will also continue to work on Domestic Harmony issues. Carol Kitaoka,
Margaret Masunaga and Laura Guluzzy will continue to work on mentoring.
One of our new members, Dawn Pung became vice chair.
Mayor Kim accepted the resignation of May Lake due to health issues. She
served Hawaii County and the State well in interests pertaining to women.
Laura Guluzzy's term will end on December 31, 2004. During her term she
added "Community Reports" to the agenda so we could all know what is going
on in each of our areas of volunteerism in order to learn and get ideas from each
other. She continues to serve the community through her memberships in the
Rotary Club of Kona where she formed the "Read to Me" Seniors program, the
Kona Executives Association, the Kona-Kohala Chamber of Commerce and
through her work providing security systems to Kona.
In conclusion, the committee gives thanks to Margaret Masunaga for her
continued liaison work representing the State Commission reporting, supporting
and attending our meetings. We give all our thanks to our departing members,
May Lake and Laura Guluzzy both of who held the position of CSW Chair. The
dedication of these members to the goals of the committee and application of
their collective wisdom during their time with the committee to accomplish the
goals set fourth, ensured a firm foundation for the future on which to continue
and build with Aloha.
Final Status Report on Program Objectives for FY 2003-04
14
MAS TRANfSIT Mid ICY
MASS TRANSIT AGENCY
MASS TRANSIT AGENCY
1. Maintain system ridership from FY 2003-04.
Ridership for FY 2004-05 (first half) is 6.8 percent higher than FY 2003-04 (first
half).
2. Revise Shared -ride taxi program by implementing a user type fare system
Proposal was presented to administration and approved. Will conduct
informational meetings with public during spring, 2005, and then present to
Council.
3. Resolve and follow-up on all complaints within two weeks.
All complaints have been followed up on within two weeks.
4. Operate additional after school service in Kona and Waikoloa, and begin North
Kohala bus service to Waimea, Kona, and Hilo.
After school service for Kona scheduled to begin in spring, 2005. Additional
school service in Waikoloa will begin during summer session. North Kohala
service will begin in spring, 2005. Also, effective March 1, 2005, after school
service will begin operating between Pahala and Ocean View, and a commuter
bus will begin operating between Ocean View to Kona and South Kohala (seven
days a week).
Six Month Progress Report on Program Objectives for FY 2004-05
MASS TRANSIT AGENCY
MASS TRANSIT AGENCY
1. Maintain system ridership from FY 2002-03.
Agency recorded 336,908 passenger trips during fiscal year, a 7 percent increase
from FY 2002-03.
2. Purchase two additional accessible buses.
First accessible bus has been received. In addition, two accessible 15 — passenger
mid -top vans have been delivered.
3. Resolve and follow-up on all complaints within two weeks.
All complaints have been followed up on within two weeks. To date, 179
complaints have been received.
4. Begin implementing Dial -A -Ride transit service.
Transit agency has received a total of five handi-vans from City and County of
Honolulu. With additional Federal funds, service is anticipated to begin after
the next fiscal year.
Additional County operating funds have been obtained for operating expenses.
Program scheduled to start in 2005. Currently, a consultant is preparing a plan
for implementation of the program and coordination with other transportation
providers.
Final Status Report on Program Objectives for FY 2003-04
15
MISCELLANEOUS
MISCELLANEOUS
ANIMAL CONTROL
1. 90% of vicious dog calls will be responded to within 2 hours.
Of 25 vicious/dangerous dog calls received where the dog was not contained and
posed a potential and ongoing threat, responded to 25 calls within 2 hours, or
100% of calls.
2. 90% of loose animal posing a public safety hazard calls will be responded to within 2
hours.
Of 31 animal posing a public safety hazard calls received, responded to 31 calls
within 2 hours, or 100% of calls.
3. 90% of injured animal related calls will be responded to within 2 hours.
Of 75 injured animal related calls received, responded to 75 calls within 2 hours,
or 100% of calls.
4. 90% of calls for animal control assistance by the police will be responded to within 3
hours.
Of 119 animal control assistance by the police calls received, responded to 109
calls within 3 hours, or 91 % of calls.
5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and
resolved in 14 working days.
Of 209 animal cruelty and neglect cases received, responded to 179 calls within
24 hours. 206 of those cases were resolved in 14 working days, or 99%.
6. 90% of license, loose dog and any non-cruelty/neglect cases will be responded to in
48 hours and resolved in 5 working days.
Of 388 of license, loose dog and any non-cruelty/neglect calls received, responded
to 384 calls within 48 hours, or 99%. Of 366 cases that were opened as a result
of those calls, 338 were resolved cases in 5 working days, or 97% of cases.
7. 70 Sweeps of problem communities per year.
Conducted 94 sweeps or 188% of goal.
Six Month Progress Report on Program Objectives for FY 2004-05
MISCELLANEOUS
ANIMAL CONTROL
1. 90% of vicious dog calls will be responded to within 2 hours.
Responded within 2 hours to 63% of the vicious dog calls received.
2. 90% of loose animal posing a public safety hazard calls will be responded to within 2
hours.
Responded within 2 hours to 61% of the loose animal calls received.
3. 90% of injured animal related calls will be responded to within 2 hours.
Responded within 2 hours to 100% of the injured animal related calls.
4. 90% of calls for animal control assistance by the police will be responded to within 3
hours.
Responded to 99% of calls for animal control assistance by police within 3
hours.
5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and
resolved in 14 working days.
Responded to 97% of animal cruelty and neglect cases within 24 hours and cases
were resolved in 14 working days.
6. 90% of license, loose dog and any non-cruelty/neglect cases will be responded to in
48 hours and resolved in 5 working days.
Responded to 90% of license, loose dog and any non-cruelty/neglect cases within
48 hours and cases were resolved in 5 working days
7. 70 Sweeps of problem communities per year.
Conducted 112 sweeps or attaining 100% of goal.
Final Status Report on Program Objectives for FY 2003-04
16
P RK -S & RE C R 1T 1IO N
PARKS & RECREATION
ALAE CEMETERY
1. Maintain cemetery grounds and pavilion to acceptable standards.
Ongoing.
2. Assign and record all burials.
32 burials assigned and recorded.
Six Month Progress Report on Program Objectives for FY 2004-05
PARKS & RECREATION
VETERANS CEMETERIES - EAST AND WEST HAWAII
I. Continue to seek community assistance in beautifying the cemeteries. Work with
Sons and Daughters of Veterans for a project per year. Work with HCCC for clean-
up preparation for special ceremonies and holidays.
Ongoing volunteer project coordinated by the Golf Course Superintendent's
Association and Veterans at Veterans Cemetery III. Painting of curbing for
Veterans Cemetery I and II by the Sons and Daughters of Veterans. Extension
of flagpole base and concrete walkway repair by Waiakea Lions Club.
2. Continue to coordinate development of the East and West Hawaii Veterans
Cemetery with the Veterans Advisory Committee and the Department of Defense.
Ongoing. Patricia Engelhard or Pamela Mizuno has met with the Veterans
Advisory Committee on a monthly basis and has status reports on cemetery
development. Parks Maintenance has followed up on concerns brought up by the
committee.
Six Month Progress Report on Program Objectives for FY 2004-05 2
PARKS & RECREATION
RURAL CEMETERIES
1. Continue maintenance of cemetery grounds.
Ongoing.
2. Assign and record all burials.
10 burials assigned and recorded.
Six Month Progress Report on Program Objectives for FY 2004-05
PARKS & RECREATION
HAWAII COUNTY BAND
1. Provide musical services for the island residents and visitors by working with
community organizations and providing 40 musical services annually (e.g. parades,
ceremonies, festivals, concerts and special events.) which enrich Big Island events.
Partially fulfilled.
Provided 26 performance services during the first half of FY 2004-05.
These services included parades, concerts, patriotic ceremonies and special
events in Volcano, Waimea, Kona, Plipa`ikou, Pahoa, and Hilo.
2. Provide 1 I monthly Mo`oheau Bandstand concerts that are entertaining, educational,
musically challenging, and historically significant.
Partially fulfilled.
Provided 6 monthly Mo`oheau Park concerts during the first half of FV 2004-05.
The Fourth of July concert in particular drew a large and appreciative audience.
This concert was done in conjunction with the Jaycee's annual fireworks
display.
A brief history of the Hawaii County Band is presented to the audience at
concerts to inform the public of the band's cultural and historical significance.
In addition, program notes and historical information about the composers and
their compositions are presented before each selection.
To insure that the band plays a variety of quality music, pieces are chosen from
selected national lists such as the National Band Association, Music Educators
National Conference, The Instrumentalist and the College Band Directors
National Association. Every monthly concert tries to incorporate either a
featured solo or popular selection.
3. Sponsor the Intermediate and High School Concert Band Festival, which showcases
school bands from the Big Island and elsewhere.
The Big Island Band Festival is scheduled for May 14'x' at the Afook-Chinen
Civic Auditorium and will include public and private school bands from across
the Big Island and Oahu.
Six Month Progress Report on Program Objectives for FY 2004-05
PARKS & RECREATION
HAWAII COUNTY BAND
Feature young musicians as soloists at the May Mo`oheau Bandstand Concert, which
provides musically educating opportunities for the young people of the County of
Hawaii, annually.
Qualified student musicians are still being sought to perform for this concert.
Six Month Progress Report on Program Objectives for FY 2004-05
PARKS & RECREATION
WEST HAWAII BAND
1. Provide music on demand for community organizations 3 to 5 times.
100% Imua Ka`u celebration; Fourth of July committee & Veteran's groups
(2 events); Aloha Festivals
2. Perform in 8 to 12 parades.
88% 1mua Ka`u, Kailua Fourth of July, Aloha Week, Ironman Triathalon,
Kona Coffee Festival, Waimea Christmas & Kailua Christmas
3. Target concert performances for older individuals 4 times.
100% Lifecare Center Christmas, Kona Hospital (2 events) and Veteran's
Day 11/11 program
4. Provide music for "one-time only" events when appropriate.
100% Veteran's Day program
5. Provide on-site concerts before or after parades 2 to 4 times.
50% Waimea was the site of a Christmas concert and parade.
6. Increase repertoire by 6 to 8 musical selections.
100% Four new Hawaiian songs and two new medleys were performed.
7. Sight-read 8 to 16 new musical arrangements.
100% Six big band charts, two new Christmas arrangements, four specially
commissioned and newly obtained Hawaiian arrangements as well as
archival pop songs were introduced.
8. Maintain participation of 3 to 6 middle and high school students.
100% Two high school students are full-time members. Two attend often
and at least four others also participate.
Six Month Progress Report on Program Objectives for FY 2004-05 6
PARKS & RECREATION
ADMINISTRATION
1. Distribute P&R Service survey at all staffed facilities and activities/events conducted
by the department.
Objective being achieved. Survey results are compiled quarterly and shared
with all employees.
2. Create a comprehensive P&R departmental calendar by June 30, 2005.
Objective achieved. The calendar will be updated monthly and distributed to all
P&R divisions and sections.
3. Continue implementation of the transition plan for accessibility to public facilities
during the fiscal year.
Objective being achieved. Implementation of the Transition Plan through
individual architectural barrier removal projects for access to public facilities is
ongoing. Of the 23 individual Schedule l projects, 15 have been completed, 3 are
in various stages of active construction, 3 are substantially complete and 3 are in
the final design stage. Of the 28 individual Schedule 2 projects, I is currently
under construction, I is scheduled to commence construction and 26 are in
various stages of design completion.
Continue implementation of the transition plan for program accessibility during the
fiscal year.
Objective being achieved. During the first half of the fiscal year, our ADA
Recreation Specialist worked on accessibility for Aquatics, Recreation and
Pana`ewa Zoo programs. She also created a behavior assessment kit for
Recreation's Winter Inter -session / Summer Fun and held training for the staff.
5. Continue implementation of the transition plan for playground safety and accessibility
during the fiscal year.
Objective being achieved. We are in the process of working with community
groups to identify the specific playground needs of their community and
generating bid packages for procurement of the appropriate playground
equipment. Kurtistown Park has been completed recently, Higashihara
Playground and a new playground at Kawinanakoa Gym is under design and
the next sites for playground equipment will be Shipman Park, Kea`au, Mt.
View Park, Mt. View and Pualani Park.
Six Month Progress Report on Program Objectives for FY 2004-05
PARKS & RECREATION
ADMINISTRATION
6. Perform random checks of facilities, no later than September 2004, to ensure that
standards for maintenance are being met.
Objective being achieved. Random checks of facilities have been performed.
Staff will be reminded to turn in inspection forms.
7. Beginning January 2005, hold public meetings in one council district per month to
solicit ideas for new facilities and improvements for existing facilities.
This objective has been postponed to January 2007.
Maximize resources by encouraging the "Friends of the Park" program and identify a
minimum of five community service projects that focus on maintenance and/or
improvements to park facilities.
Objective partially achieved. To date, we have "Friends of the Park" projects
for Machado Acres Park, Kuhio Kalaniana`ole Park, Hawaiian Beaches
Shoreline Park (Kahakai Park) and Honoka`a Pool
9. Provide at least one technical job specific training for 90% of administrative staff.
As of December 31, at least one job specific training was provided for 77% of the
administrative staff (10/13 employees).
Six Month Progress Report on Program Objectives for FY 2004-05
PARKS & RECREATION
PARKS MAINTENANCE
1. Maintain completion range of 2,250-2,350 work orders on an annual basis.
Ongoing — 884 work orders completed.
2. Undertake two parks improvements projects per district (18).
One of which supervisor to work with a community group to improve the
parks — I park per district minimum.
Ongoing — 77 park improvement projects completed by parks crews and
volunteer groups.
3. Monitor complaints filed for strategic planning purposes for maintenance and services
improvements.
Record type, number, district, etc. of complaints and implement necessary
maintenance procedures, standards, training, discipline, etc. for corrections.
Ongoing — 35 complaints were recorded. Follow-up made for corrections.
• Make annual inspections of facilities with responsible supervisor. (9 districts)
Analyze and discuss methods of improvements.
Inspections of facilities made randomly at twelve responsibility centers.
Discussion with supervisors as needed for correction.
4. Provide for safe facilities and grounds.
Conduct safety inspections of facilities:
Weekly by supervisors (52 per supervisor = 468 total inspections/year).
Correct hazards on a timely basis.
Ongoing — 26 inspections made by each supervisor. Supervisors are
required to conduct weekly safety inspections. Inspection reports are
audited randomly.
Six Month Progress Report on Program Objectives for FY 2004-05
PARKS & RECREATION
PARKS MAINTENANCE
5. Provide for a safe working environment.
• Participate with department safety committee and discuss and evaluate
accident reports.
• Correct any hazardous conditions or practices.
Ongoing — Division representative is assigned to attend safety committee
meetings. Copy of minutes provided to all supervisors. Corrections are
being made to hazardous conditions and practices that have been brought
up to the safety committee.
• Provide a minimum of two safety instructional sessions per crew each month.
Ongoing — 138 training sessions held or attended.
Six Month Progress Report on Program Objectives for FY 2004-05 10
PARKS & RECREATION
RECREATION
Provide introductory instruction in all recreational facilities in at least 4 of the
following sports (basketball, baseball, volleyball, track and field, tennis, flag football,
badminton) for children and adults, one or more in each respective season (i.e. Fall —
basketball; Winter— baseball and track/field; Spring—volleyball; summer—
tennis/flag football).
Objective accomplished. Although we have only completed second quarter, all
sites have fulfilled this objective during the Summer Fun and Fall and Winter
Inter -session programs.
2. Provide at least six seasonal arts and craft activities for children and adults in all
recreational facilities (i.e. Fall — Halloween/Thanksgiving/Christmas craft activities;
Winter — Valentines/St. Patrick/Easter activities; etc.).
Objective accomplished. With the conclusion of the Summer Fun and Fall and
Winter Inter -Session programs, all site have more than met this objective.
3. Maintain a safe facility, free of hazards for all activities, patrons and employees by
conducting daily safety inspections and remitting work orders as necessary to correct
unsafe conditions. A comprehensive safety inspection to be conducted on a quarterly
basis.
Objective accomplished for the first two quarters, with reports being sent to
Safety.
4. Plan, organize and implement a minimum of two district -wide events in each
respective district that is responsive to the respective community's needs and interests
(i.e. Hilo District — The Biggest Easter Egg Celebration; Hamakua District —
Hamakua Fun Day; etc.).
Objective accomplished. Although we have only concluded the second quarter,
all districts have met this objective, with more scheduled for the next two
quarters.
Hilo: (1) Jimmy Vagi Basketball Clinic held during the month of October
(2) Hilo district Vulcan Baseball Clinic
(3) Hilo District Summer Track
Puna: (1) Puna district Halloween Celebration
(2) Ka`u district Halloween Party
Six Month Progress Report on Program Objectives for FY 2004-05 11
PARKS & RECREATION
RECREATION
Hamakua: (1) Hamakua district Halloween Haunted House in Papa`aloa
(2) Hamakua district Officiating Clinic held in Pa`auilo
(3) Ohana Fishing Tournament
N/S Kona: (1) Teen Dance held on December 11 at Hale Halawai
(2) District wide In-service training held on November 19 at
Kekuaokalani Gym.
N/S Kohala: (1) Ohana Fishing Tournament
(2) South Kohala/Hamakua Basketball Tourney
5. Develop a minimum of six partnerships with other recreation providers as well as
community organizations to maximize service and activities to the public (i.e.
summer camping program in partnership with the YMCA).
Objective accomplished.
Hilo: (1) Jimmy Vagi Basketball Clinic: partnered with Jimmy Vagi and
Don's Grill
(2) Vulcan Baseball Clinic: partnered with UHH Vulcan Baseball
(3) Hilo District Summer Fun finale: partnered with Kaleohano
Sounds
(4) Hilo District Summer Track: partnered with Hawaii Recreation
and Parks Association, Schofield Barracks and Department of
Health Start Living Healthy
Puna: (1) Puna Halloween Celebration: Partnered with Puna Rotarians
(2) Ka`u Halloween Party: Partnered with Pahala Community
Association
Hamakua: (1) Hamakua district Halloween Haunted House in Papa`aloa:
partnered with Koaniani Community Association
(2) Hamakua district Officiating Clinic held in Pa`auilo:
partnered with Pa`auilo Community Association
(3) Ohana Fishing Tournament: partnered with N/S Kohala
staff, Itsu Fishing Store, Tokunaga Fishing Supply and
Dino's Fishing Supply.
(4) South Kohala/Hamakua Basketball Tourney: partnered
with N/S Kohala staff
Six Month Progress Report on Program Objectives for FY 2004-05 12
PARKS & RECREATION
RECREATION
N/S Kona: (1) Teen Dance held on December 11 at Hale Halawai:
partnered with West Hawaii Family Support Services.
N/S Kohala: (l) Ohana Fishing Tournament: partnered with Hamakua
staff, Itsu Fishing Store, Tokunaga Fishing Supply and
Dino's Fishing Supply.
(2) South Kohala/Hamakua Basketball Tourney: partnered
with Hamakua staff
6. Provide quarterly training for the P&R staff on various issues, ADA concerns, safety
issues, self-improvement/enhancement, etc.
Nov. 5: ADA Training "Getting Down into the Trenches."
Nov. 19: In -Service hosted by N/S Kona "Enjoying Recreation"
Jan. 21: Safety Training scheduled
7. Provide the Department with at least two ADA training sessions.
All training sessions are open to the entire Department but no one has attended
from other sections/divisions. Recreation Specialist has been contacting
individual sections/divisions for their input.
8. Finalize a strategic plan for the division by the end of the fourth quarter.
The division has met twice, however, with the resignation of the Training
Officer, we are back to square one.
9. Provide complete fingerprinting background checks on all new employees, temporary
hires and volunteers who work in close proximity to children.
Objective accomplished. We have done fingerprint background checks on all
our Summer Fun, Fall and Winter Inter -Session hires, including all volunteers
with our programs.
Six Month Progress Report on Program Objectives for FY 2004-05 13
PARKS & RECREATION
RECREATION
10. In conjunction with the State Department of Health, provide a minimum of six
Healthy Initiative Projects island -wide.
Objective accomplished.
(1) Summer Fun Healthy Snack Program
(2) Hershey Track
(3) Waikoloa Teen Fitness Pilot Program
(4) Waiakea Recreation Fitness and Nutrition Program
(5) County Employee Healthier Eating
(6) Hilo March
(7) Zoo — Walk on the Wild Side
Six Month Progress Report on Program Objectives for FY 2004-05 14
PARKS & RECREATION
SUMMER AND INTER -SESSION PROGRAM
1. Conduct a minimum of 16 Summer Fun programs island -wide.
Objective accomplished. We provided 20 sites island -wide.
(1)
Na`alehu
(11)
Yano Hall
(2)
Pahala
(12)
Kekuaokalani Gym
(3)
Mt. View/Cooper Center
(13)
Waikoloa
(4)
Shipman
(14)
Waimea
(5)
Pahoa /Hawaiian Beaches
(15)
Kohala
(6)
Hawaiian Oceanview
(16)
Honoka`a
(7)
Andrews Gym
(17)
Pa`auilo
(8)
Pana`ewa Park
(18)
Papa`aloa
(9)
Kawananakoa Gym
(19)
Papa`ikou
(10)
Waiakea Uka
(20)
Carvalho Park
2. Continue to conduct longer programs hours at the following sites:
a) Honomu, Kula`imano and Papa`ikou to be held at Papa`ikou from 8 a.m. to 3
p.m. at a nominal fee of $50 per child. Objective accomplished.
b) Hawaiian Beaches and Pahoa to be held at Pahoa from 8 a.m. to 3 p.m. at a
nominal fee of $50 per child. Objective accomplished.
c) Mt. View and Cooper Center (Volcano) from 8 a.m. to 2 p.m. at a nominal fee
of $40 per child. Objective accomplished.
d) N5'alehu Center from 8 a.m. to 2 p.m. ($40) Objective accomplished.
e) Pahala Center from 8 a.m. to 2 p.m. ($40) Objective accomplished.
f) Shipman Gym 8 a.m. to 2 p.m. ($40) Objective accomplished.
g) Pana`ewa Park 8 a.m. to 3 p.m. ($50) Objective accomplished.
h) Kawananakoa Gym 8 a.m. to 3 p.m. ($50) Objective accomplished.
i) Waiakca Uka Gym 8 a.m. to 3 p.m. ($50) Objective accomplished.
j) Andrews Gym 8 a.m. to 3 p.m. ($50) Objective accomplished.
k) Carvalho Park 8 a.m. to 3 p.m. ($50) Objective accomplished.
1) Yano Hall 8 a.m. to 2 p.m. ($40) Objective accomplished.
m) Kailua Gym 8 a.m. to 2 p.m. ($40) Objective accomplished.
n) Kohala 8 a.m. to 3 p.m. ($50) Objective accomplished.
o) Waikoloa 8 a.m. to 3 p.m. ($50) Objective accomplished.
p) Waimea 8 a.m. to 3 p.m. ($50) Objective accomplished.
3. Form partnerships with Pana`ewa and Keaukaha Community Associations in
which they provide scholarships for their youngsters i.e., $50 for an all -day
program, community association subsidizes $25 for each community members'
children.
Objective accomplished.
Six Month Progress Report on Program Objectives for FY 2004-05 15
PARKS & RECREATION
SUMMER AND INTER -SESSION PROGRAM
4. Work in partnership with QLCC to sponsor free lunch programs for the following
sites: Keaukaha, Pana`ewa, Papa`ikou, Pahala and Carvalho Park.
Objective not accomplished. QLCC decided not to sponsor any free lunch
programs for P&R.
5. Work in partnership with the DOE or HCEOC to sponsor free lunch program for
the following sites: Yano Hall, Hale Halawai, Kekuaokalani Gym, Kohala,
Waimea, Waiakea Uka, Andrews Gym, Hilo Armory, Pahoa, Kea`au, Mt. View,
Pahala and Na`alehu.
Objective accomplished.
HCEOC sponsored the following sites: Yano Hall, Hale Halawai,
Kekuaokalani Gym, Patina, Pana`ewa, Keaukaha, Papa`ikou, Hilo Armory
and Carvalho.
DOE sponsored the following sites: Mt. View, Pahala, Na°alehu, Shipman,
Andrews, Waiakea Uka, Pa`auilo, Papa`aloa, Honoka`a, Waimea and
Kohala.
6. Supplement the regular Summer Fun program with various enrichment -type
programs for those willing to pay the higher fee:
• Develop and implement a special all -day educational/recreational program at
Richardson Ocean Park, focusing on water. This will run for six weeks, from
8 a.m. to 3 p.m., targeting children in grades 2 — 5, at a cost of $150 per child.
Objective accomplished.
• Develop and implement a teen -scene programs at Pu`u`eo Community Center
in East Hawaii and at Hale Halawai in Kona, teaching life's skills with
emphasis on leadership training. This will run for six weeks from 8 a.m. to 3
P.M., targeting teens 12 — 17 years old, at a cost of $125 per teen.
Objective accomplished.
• Conduct an all -day enrichment program at Waiakea Recreation Center. This
will run for six weeks and target children in grades 3 — 6, at a cost of $25 per
class.
Objective accomplished.
• Conduct an all -day Summer Fun Academy at Hilo Armory to run for six
weeks and target children in grades 1 — 4, at a cost of $150 per child.
Objective accomplished.
• Conduct a six-week Summer Tennis program for children in grades 1-6.
Objective accomplished.
Six Month Progress Report on Program Objectives for FY 2004-05 16
PARKS & RECREATION
SUMMER AND INTER -SESSION PROGRAM
7. Develop a minimum often (10) Inter -Session Activities during Spring, Fall and
Winter breaks.
Objective accomplished with a total of 12 just for Fall and Winter Inter -
Sessions.
Fall Inter -Session (5):
(1) Waikoloa (2) Carvalho (3) Andrews
(4) Kawiinanakoa Gym (5) Waiakea Uka
Winter Inter -Session (7):
(1) Waikoloa (2)
(4) Waiakea Uka (5)
(7) Kawfinanakoa
Carvalho (3) Wainaku
Andrews (6) Pana`ewa
8. Integrate children with disabilities into the summer and inter -session programs
wherever possible, through the assistance of the Therapeutic Specialist.
Objective accomplished.
Six Month Progress Report on Program Objectives for FY 2004-05 17
PARKS & RECREATION
HO'OLULU PARK COMPLEX
1. Provide clean, safe and well-maintained facilities:
a. Close each facility once per year for general clean up and minor repairs.
Objective is being achieved. Civic was completed in November 2004; Wong
Stadium and Walter Victor in December 2004; Aunty Sally's Luau Hale will
be done in February 2005 and E.K. Multi -Purpose Stadium will be done in
March 2005.
b. Pressure wash each facility once every quarter.
Civic — August and November 2004 (50%)
Wong Stadium — July and December 2004 (50%)
Walter Victor Stadium — August and December 2004 (50%)
E.K. Multi -Purpose Stadium — September and December 2004 (50%)
Aunty Sally's Luau Hale — September and December 2004 (50%)
c. Check on safety hazards daily.
Objective is being achieved. Ongoing. Both day and night shift supervisors
are required to fill out Daily Checklist forms which lists all repairs and safety
hazards. Repair worker checks lists and completes all necessary repairs.
d. Clean and sanitize facilities before and after events.
Objective is being achieved. Facilities are cleaned 100% of the time. During
the first two quarters we had 916 activities. Each was facility was cleaned
and sanitized before and after each activity.
e. Work with Safety Committee to have courtesy safety inspection annually.
Courtesy safety inspection with Charmaine Kamaka and Dan Santos has
been scheduled for February 2005.
2. Provide a well -manicured playing surface at all ballfields (Wong Stadium and Walter
Victor Baseball Complex):
a. Mow lawn weekly, weather permitting.
Objective is being achieved. 26 weeks, no rain -outs (50%).
Six Month Progress Report on Program Objectives for FY 2004-05 18
PARKS & RECREATION
HO'OLULU PARK COMPLEX
b. Close each ballfield at least one week annually for field renovations.
Objective achieved (100%):
Little League Field — October 2004
Pony Field — Octoiber 2004
Colt Field — October 2004
Wong Stadium — December 2004
c. Aerate balltields semi-annually.
Objective is being achieved:
Little League Field — December 2004 (50%)
Pony Field — December 2004 (50%)
Colt Field — December 2004 (50%)
Wong Stadium — December 2004 (50%)
d. Fertilize balltields quarterly.
Objective is being achieved. Fertilized twice during the first two quarters —
July and December 2004 (50%)
3. Provide training for staff:
a. Conduct safety talks on different topics every month.
Objective is being achieved:
July 2004 — Back Protection
August 2004 — Eye Protection
September 2004 — Hearing Protection
October 2004 — Head Protection
November 2004 — Pesticide Safety
December 2004 — Power Blower Safety
b. Retrain employees on equipment use semi-annually.
Objective is being achieved — 50%. Supervisors retrained employees in
October 2004.
Six Month Progress Report on Program Objectives for FY 2004-05 19
PARKS & RECREATION
HO'OLULU PARK COMPLEX
c. Have supervisors conduct equipment maintenance training and have equipment
maintained weekly.
Objective is being achieved — 50%. Supervisors had training done in July
2004 and equipment was maintained for 26 weeks during the first two
quarters. Employees rotate equipment maintenance.
d. Provide refresher course on Material Safety Data Sheet annually.
Objective achieved — 100%. Had refresher course with employees in July
2004.
4. Enforce rules and educate sponsors:
a. Comply with Federal ADA, State OSHA, County, Department and Complex rules
and regulations.
Objective is being achieved. Rules are discussed with users and distributed
with all applications. Supervisors are trained to enforce all rules.
b. Revise rules annually.
Objective achieved. Rules were reviewed in July 2004 and revised as needed.
c. Distribute rules with all applications.
Objective is being achieved. Rules were distributed with all applications.
5. Work with Hilo Jaycees, Lehua Jaycees, Intake Service, schools and community
groups for improvements to the Ho`olulu Complex:
a. Complete one major improvement project.
Objective achieved. The Jehovah's Witnesses repainted the tennis court
walls and tunnel at E.K. Multi -Purpose Stadium. They will also paint the
front portion and concession area of E.K. Multi -Purpose Stadium.
Six Month Progress Report on Program Objectives for FY 2004-05 20
PARKS & RECREATION
HO'OLULU PARK COMPLEX
b. Do beautification/landscaping project for each facility annually.
Objective achieved. Each facility had beautification/landscaping done
during the first two quarters and is ongoing. We had the interior of Aunty
Sally's repainted and the Tennis Stadium indoor restrooms repainted.
Hedges were removed at Wong Stadium for more visibility for Police
Officers.
Six Month Progress Report on Program Objectives for FY 2004-05 21
PARKS & RECREATION
AQUATICS
1. Provide services at our nine (9) pool facilities, including safe recreational swimming
for approximately 700,000 patrons and Learn -to -Swim programs for approximately
2,000 patrons.
Objective being achieved.
2. Maintain water safety services at our ten (10) beach parks with the implementation of
advanced support equipment such as additional rescue boards, upgraded lifeguard
towers, automated external defibulators (AED's), and ATV's.
Objective being achieved.
Develop and distribute a brochure of County of Hawaii beach parks and pools that
offer lifeguard services and pool schedules.
Objective being achieved on a quarterly basis.
4. Initiate two (2) water safety instructor classes through ARC Instructor trainers for
both East and West Hawaii to increase pool of candidates for Learn -to -Swim
programs.
This objective is not currently being achieved due to a lack of qualified Water
Safety Instructor Trainers. The Aquatic Division's in-house WSIT is currently
out on extended medical leave.
5. Conduct one (1) American Red Cross Lifeguard Training, two (2) CPR for the
Professional Rescuer and two (2) first aid classes at each of our nine (9) pools.
This objective is being achieved on an on-going basis at all pool facilities.
6. Provide a minimum of four (4) United States Lifeguard Association (USLA) open
water rescue training sessions to all water safety officers on staff at the following rate:
• Two (2) per year in West Hawaii one (1) in April and one (1) in November.
• Two (2) per year in East Hawaii one (1) in April and one (1) in November.
• All new Water Safety Officer I's prior to going on the job.
Objective being achieved. The most current USLA training was conducted in
November 2004.
Six Month Progress Report on Program Objectives for FY 2004-05 22
PARKS & RECREATION
AQUATICS
Co-sponsor with Hawaiian Lifeguard Association -Hawaii (HLA) and Big Island
Lifeguard Association (BILA) Junior Lifeguard program at six (6) locations -Hilo,
Hapuna Beach, Kailua-Kona, Puna, Pahala, and KCAL.
Objective achieved. The Jr. Lifeguard Program was conducted in July 2004 at
all six locations.
Sponsor and host Jr. Lifeguard Championships for the Island of Hawaii at Hapuna
Beach State Park in late July promoting ocean safety awareness and self-
improvement through competition.
Objective achieved. The Jr. Lifeguard Championships were held on
July 17, 2004 at Hapuna Beach.
9. Plan, promote and coordinate six (6) novice swim meets serving approximately 300
participants during September through November 2004.
Objective achieved. The Novice Swim Program concluded on November 20,
2004 at KCAL.
10. Plan, promote, sponsor and coordinate special events such as the annual Richardson
Roughwater Swim and Waiuli Body Board Contest. Continue to co-sponsor Hapuna
Roughwater Swim in July as well as Lifeguard Challenge at Hapuna (July) and P -
Man International Hapuna (September).
Richardson's Roughwater Swim — objective achieved July 2004. Waiuli Body
Board Contest — not yet achieved. Hapuna Roughwater Swim — objective
achieved July 2004. Lifeguard Challenge at Hapuna — not achieved. P -Man
International Hapuna — not achieved.
Six Month Progress Report on Program Objectives for FY 2004-05 23
PARKS & RECREATION
CULTURE & COMMUNITY ARTS
Provide 75 workshops and classroom instructions in various disciplines, music
dance, drama, arts, crafts, and natural sciences at established sites Countywide.
Conducted a total of 27 workshops and classroom instructions, or 36% of the
projected objective as of 12/31/04.
2. Develop and conduct at least four Cultural/Community event per year to preserve
ethnic traditions and heritage, encourage craftsmanship and cottage industry.
Developed and coordinated the 4th of July Festival, Queen Lili`uokalani
Festival, Christmas Open House and assisted with logistical support for the Hilo
World Sprints. Achieved 75% of projected goal as of 12/31/04.
3. Market programs by securing community involvement and financial support through
four partnerships/sponsorships.
Programs and events were marketed and supported financially through
partnerships and collaboration with the following organizations and agencies:
Hawaii Naniloa Resort
Lehua Jaycees
Pacific Radio Group
Department of Research and Development
Hawaii Tourism Authority
Hawaii Printing Inc.
Instant Sign Centers Hawaii
Kekua Foundation
Hawaii Ballroom Dance Association
Queen Lili`uokalani Children's Trust
Achieved 100% of projected goal as of 12/31/04.
4. Advertise and promote the Cultural & Community Arts programs and activities
through our quarterly "Arts Visions" newsletter and media such as radio, television,
periodicals and newspapers.
Advertised and promoted events and programs through our Quarterly Program
Guide, Hawaii Tribune Herald, West Hawaii Today, Pacific Radio Group,
KWXX, KKPUA, KIPA, KWYI, Hilo Times, Honolulu Advertiser, Honolulu
Star Bulletin, Waimea Community Association, Current Events, Big Island
Visitor's Bureau and the North Hawaii Community Newspaper.
Achieved 100% of projected goal as of 12/31/04.
Six Month Progress Report on Program Objectives for FY 2004-05 24
PARKS & RECREATION
ELDERLY ACTIVITIES
EAD Administration
1. Coordinate a service delivery system that addresses the needs and interests of older
adults by providing comprehensive and coordinated services, represented by the
division's six major programs, for over 9,354 seniors annually and conducting an
annual evaluation on each program.
Provided services for 8,781 seniors or 93% of the established objective of 9,354
seniors and conducted evaluations on five of the six EAD programs or 83% of
the objective of six.
2. Maintain the EAD Advisory Council made up of representatives from the 25 senior
citizen clubs, 15 nutrition sites and the RSVP Advisory Council by conducting at
least one general meeting in January and six district meetings in July of each fiscal
year servicing 40 presidents/chairpersons islandwide.
Arranged six Advisory Council district meetings or 85% of the objective of seven
annually.
3. Maintain an EAD Safety Committee with at least one representative of each program
meeting quarterly to enforce safety procedures, improve unsafe conditions affecting
staff and seniors and give feedback to the department safety committee, as needed,
and conduct a safety on-site evaluation semi-annually (January and July) of 32 senior
center facilities and conduct safety evaluations/training for 50 EAD staff by June 30,
2005.
Arranged two safety meetings or 50% of the established objective of four
annually. Conducted one semi-annual safety facilities inspection of 32 senior
center facilities and conducted 12 staff safety evaluations/training or 50% and
24% of the established objective of two semi-annual inspections of 32 facilities
and 50 staff evaluations/training respectively.
4. Produce at least one "Video Highlights" of the division's activities annually.
Produced one "Video Highlights" (Kupuna Hula Festival) of the division's
activities or 100% of the objective of one.
Six Month Progress Report on Program Objectives for FY 2004-05 25
PARKS & RECREATION
ELDERLY ACTIVITIES
Maintain the division's Kupuna News magazine by providing information on all EAD
program activities and printing at least 2,800 copies for distribution to over 200
organizations quarterly.
Printed and distributed two issues of the Kupuna News or 50% of the objective
of four issues.
EAD Recreation
Provide and promote active and passive recreational, cultural and leisure
opportunities to 2,500 unduplicated individuals 55 years and older at 25 senior
centers islandwide by June 30, 2005.
Served 2,448 or 97% of the established objective of 2,500 seniors at 25 senior
centers or 100% of the established goal of 25 senior centers.
2. Serve 1,025 older adults in recreational, educational, health-related and cultural
classes at 25 senior centers by June 30, 2005.
Objective achieved. Served 1,261 older adults or 123% of the established
objective of 1,025 older adults in recreational, educational, health related and
cultural classes at 25 senior centers or 100% of the established objective of 25
senior centers.
3. Provide at least two districtwide activities per director for a total of 1,475 older adults
in Puna/Ka`u, North and South Hilo, North and South Kona, North and South Kohala,
and Hamakua by June 30, 2005.
Provided six district activities or 75% of the goal of eight activities for a total of
1,194 older adults or 80% of the goal of 1,475 older adults. Activities were:
State Gateball Tournament, Kamana Karaoke Club Recital, Senior Golf Social,
Ground Golf Social, ERS Senior Christmas Party and the Ka`u District Senior
Party.
Six Month Progress Report on Program Objectives for FY 2004-05 26
PARKS & RECREATION
ELDERLY ACTIVITIES
EAD Special Proeram
Provide at least six countywide/state/national/international events for 1,195 older
adults by June 30, 2005.
Provided at least three or 50% of the established objective of six events and
served 855, or 71 % of the established objective of 1,195 older adults.
2. Serve a total of 715 older adults in at least three countywide special events by June
30, 2005.
Provided one or 33% of the established objective of three events and served 261
or 36 % of the established objective of 715 older adults.
Provide one cultural event for 195 older individuals on a county/state/international
level that will attract a total of 1,200 attendees by June 30, 2005.
Objective achieved. Provided one or 100% of the established objective of one
cultural event, and served 348 or 178% of the established objective of 195 older
adults. Attracted 1,510 or 125% of the established objective of 1,200 attendees.
Six Month Progress Report on Program Objectives for FY 2004-05 27
PARKS & RECREATION
PANA'EWA RECREATIONAL COMPLEX
1. Continue to work towards focusing on the rainforest theme by concentrating on
acquiring 2 appropriate new animals.
Seven (7) new animals have been added to our collection: a pair of Swainson's
Toucans, a squirrel monkey, an Eclectus parrot, a white -throated capuchin and
two brown capuchins.
2. Install one additional conservation educational signage by June 30, 2005.
A draft of new signage is being done. New photographs for the sign have been
taken.
3. Work with community leaders to encourage 2 new partnerships with the Zoo.
University of Hawaii, Senior College is assisting in our docent training class.
4. Continue to work with community groups to help facilitate 18 projects for
improvements at the zoo and equestrian center.
Nine (9) work projects have been completed.
5. Plan and implement two night activities at the zoo by June 30, 2005.
A night program (Boo in the ZOO) was held on October 30.
6. Develop a "Zoo Crew" (docent training program for students) to assist in providing
guided tours of the Zoo.
Docent training is scheduled for March and April. The class is open to high
school students and adults.
Six Month Progress Report on Program Objectives for FY 2004-05 28
PARKS & RECREATION
ALAE CEMETERY
1. Maintain cemetery grounds and pavilion to acceptable standards.
Objective achieved. Cemetery facilities were maintained to acceptable
standards.
2. Assign and record all burials.
Objective achieved. 60 burials were assigned and recorded in FY 2003-2004
Final Status Report on Program Objectives for FY 2003-04
PARKS & RECREATION
VETERANS CEMETERIES - EAST AND WEST HAWAII
Continue to seek community assistance in beautifying the cemeteries. Work with
Sons and Daughters of Veterans for a project per year. Work with HCCC, Kulani or
Intake Center for clean-up preparation for special ceremonies and holidays.
Objective achieved. One painting project completed at Veterans #1 and #2, by
Sons and Daughters of AJA Veterans. Water source improvement project
completed by the Golf Course Superintendent's Association at Veterans U.
Continue to coordinate development of the West Hawaii Veterans Cemetery with the
Veterans Advisory Committee and the Department of Defense.
Objective achieved. Patricia Engelhard has met with Veterans Advisory
Committee on a monthly basis and status reports on cemeteries developments
were discussed. Parks Maintenance did follow up on concerns brought up by
the committee.
3. Educate the public on the rules and regulations of the Veterans Cemeteries by posting
the rules at the cemeteries and distribution of pamphlets to funeral homes.
Objective achieved. Regulations were posted and pamphlets were distributed.
Final Status Report on Program Objectives for FY 2003-04
PARKS & RECREATION
RURAL CEMETERIES
1. Continue maintenance of cemetery grounds.
Objective achieved.
2. Assign and record all burials.
Objective achieved. 31 burials were assigned and recorded in FY 2003-2004
Final Status Report on Program Objectives for FY 2003-04
PARKS & RECREATION
HAWAII COUNTY BAND
1. Provide musical services for the island residents and visitors by working with
community organizations and providing 40 musical services annually (e.g. parades,
ceremonies, festivals, concerts and special events.) which enrich Big Island events.
Objective achieved. Provided 48 performance services for FY 2003-04. These
services included parades, concerts, patriotic ceremonies and special events in
Volcano, Waimea, Pana`ewa, Kona, Pahoa and Hilo.
2. Provide 1 1 monthly Mo`oheau Bandstand concerts that are entertaining, educational,
musically challenging, and historically significant.
Objective achieved. Provided 12 monthly Mo`oheau Park concerts. The April
and June concerts in particular drew a large and appreciative audience.
A brief history of the Hawaii County Band is presented to the audience at
concerts to inform the public of the band's cultural and historical significance.
(125 year history)
To insure that the band plays a variety of quality music, pieces are chosen from
selected national lists of the National Band Association, Music Educators
National Conference, The Instrumentalist and the College Band Directors
National Association. Every monthly concert tries to incorporate either a
featured solo or popular selection.
Sponsor the Intermediate and High School Concert Band Festival, which showcases
school bands from the Big Island and elsewhere.
Objective achieved. The Big Island Band Festival was held May 8'h at the Afook
Chinen Civic Auditorium. This annual festival features Intermediate and High
School bands from the entire Big Island. This years program contained 1 I
school bands: Hilo High and Intermediate, Waiakea High and Intermediate,
Saint Joseph High and Intermediate, Kamehemeha High and Intermediate,
Konawaena High and Intermediate and Kalaniana`ole Intermediate.
Final Status Report on Program Objectives for FY 2003-04
PARKS & RECREATION
HAWAII COUNTY BAND
4. Feature young musicians as soloists at the May Mo`oheau Bandstand Concert, which
provides musically educating opportunities for the young people of the County of
Hawaii, annually.
Objective achieved. Erika Ichihara was featured on the May concert and
performed a Xylophone solo entitled "Freckles and Flowers". She is a student at
Waiakea High School.
Trumpeter Natasha Taketa was also featured on the May concert, and she
performed "A Trumpeter's Lullaby", by Leroy Anderson. She is a student at
Hilo High School.
Both students have been members of the Hawaii County Band for the past three
years.
Final Status Report on Program Objectives for FY 2003-04
PARKS & RECREATION
WEST HAWAII BAND
1. Provide music for charitable or non-profit groups 3 to 5 times.
100%: Aloha Festivals — 2 events, Kona Coffee Festival, Boy Scouts — 2
events
2. Perform in 8 to 12 parades.
100%: Independence Day, Aloha Week in H61ualoa & Waimea, Ironman,
Kona Coffee Festival, Waimea & Kailua-Kona Christmas Parades,
King Kamehameha Floral Parade
3. Target concert performances for older individuals 4 times.
75%: Life Care Center & Hualalai Regency Christmas, Kona Hospital
4. Provide music for "one-time only" events when appropriate.
100%: Grand Opening of Lowe's Center
5. Provide on-site concerts before or after parades 2 to 4 times.
100%: Independence Day, Kona Coffee Festival, Waimea Christmas Parade
6. Increase repertoire by 6 to 8 musical selections.
100%: More than six new arrangements were performed.
7. Sight-read 8 to 16 new musical arrangements.
100%: Newly obtained Christmas, Hawaiian, Patriotic and International
arrangements were read as well as 4 to 10 library arrangements new
to most participants.
8. Maintain participation of 3 to 6 middle and high school students.
100%: Two high school students attended regularly and three more
participated on a more part-time basis.
Final Status Report on Program Objectives for FY 2003-04 6
PARKS & RECREATION
ADMINISTRATION
1. Continue implementation of the transition plan for accessibility to public facilities
during the fiscal year.
Objective achieved. Implementation of the Transition Plan through individual
architectural barrier removal projects for access to public facilities is ongoing.
Of the 23 individual Schedule 1 projects, 15 have been completed, 6 are in
various stages of construction and three are in the final design stage. Of the 28
individual Schedule 2 projects, 1 is currently under construction and 27 are in
various stages of design completion.
Continue implementation of the transition plan for recreation program accessibility
during the fiscal year.
Objective achieved. Our ADA Recreation Specialist is currently working on
reasonable modification procedures, assembly of the accessibility toolkit, staff
training and community outreach.
Continue implementation of the transition plan for playground safety and accessibility
during the fiscal year.
Objective achieved. We are in the process of working with community groups to
identify the specific playground needs of their community and generating bid
packages for procurement of the appropriate playground equipment.
Kurtistown Park is currently under construction, Higashihara Playground and a
new playground at Kawananakoa Gym is under design and the next sites for
playground equipment will be Shipman Park, Kea`au and Pualani Park, Kona.
Provide personal and professional growth opportunities for administrative staff
through a minimum of one annual training session.
Objective achieved. As of June 30, 14 out of 14, or 100% of the administrative
staff have attended at least one training session.
5. Practice fiscal prudence and develop alternatives to generate revenue and work within
budgeted resources.
Objective achieved. The Aquatics Division has revised their user fee schedule
for all County swimming pools. Fees will now be charged for classes.
Final Status Report on Program Objectives for FY 2003-04
PARKS & RECREATION
ADMINISTRATION
6. Continue to provide a safe environment and consistent safety education program for
the benefit of employees and park facility users.
Objective achieved. The facility safety checklist was completed as required.
7. Actively promote the "Friends of the Park" program and identify a minimum of five
community service projects that focus on maintenance and/or improvements to park
facilities.
Objective achieved. 1) Ka`u Partnership purchased and installed new
playground equipment at Wai`8hinu Park. 2) Friends of thePana`ewa
Rainforest Zoo purchased and installed a new "Primadome" primate housing
and exhibit.
3) Kama`aina United To Protect the `Rina has completed plantings and
beautification projects at Ho`okena Beach Park. They are currently working on
construction of BBQ pits and designated camping areas. 4) Salvation Army
completed construction of Waimea Skatepark facility. 5) BASIC Friends of
Honoli`i cleaned and landscaped Honoli`i Beach Park and continues to maintain
the area.
8. Continue to promote community partnerships to manage and maintain recreational
facilities.
Objective achieved. We continue to partner with Cooper Center Council and
have recently signed a new agreement with ATI/Riders of Hawai `i for operating
an Off Highway Vehicle Recreation Area. Waimea skate park is completed and
being operated through an MOU with Friends of the Future. In the future, we
will also be working with community groups to provide skate parks in Pihoa
and Waikoloa. We are in the process of working towards a partnership
agreement with Kama`aina United to Protect the `Aina for management and
maintenance of Ho`okena Beach Park.
9. Develop and implement a five-year plan for maintenance and capital improvement
projects.
Objective achieved. A list of prioritized maintenance and CIP projects has been
developed. In addition, a CIP plan has been completed for fiscal years 2003-
2009.
Final Status Report on Program Objectives for FY 2003-04 8
PARKS & RECREATION
PARKS MAINTENANCE
I. Maintain completion range of 2,250-2,350 work orders on an annual basis.
Objective partially achieved. 2,237 work orders completed during FY 2003-
2004.
2. Undertake three parks improvements projects per district (27).
One of which supervisor to work with a community group to improve the
parks — 1 park per district minimum.
Objective achieved. 102 park improvement projects completed by parks
crews and volunteer groups.
Reduce complaints regarding maintenance of facilities by 10% from fiscal year 2002-
2003.
• Monitor type, number, district, etc. of complaints and implement necessary
maintenance procedures, standards, training, discipline, etc. for corrections,
Did not achieve objective. 75 complaints received during FY 2003-2004,
as compared to 60 complaints in FY 2002-2003. Legitimate concerns were
addressed.
Make annual inspections of facilities with responsible supervisor. (9 districts)
Analyze and discuss methods of improvements.
Objective achieved. Inspections made randomly at all responsibility
centers. Discussions held with supervisors as needed for improvements.
4. Provide for safe facilities and grounds.
• Conduct safety inspections of facilities:
Weekly by supervisors (52 per supervisor = 468 inspections for the year).
• Correct hazards on a timely basis.
Objective achieved.
Supervisors required to conduct weekly safety inspections. Inspection
reports have been audited randomly.
Final Status Report on Program Objectives for FY 2003-04
PARKS & RECREATION
PARKS MAINTENANCE
5. Provide for a safe working environment.
• Participate with department safety committee and discuss and evaluate
accident reports.
• Correct any hazardous conditions or practices.
Objective achieved. Representatives attended safety committee meetings.
Corrections have been made to hazardous conditions and practices
brought up at safety committee meetings.
• Provide a minimum of two safety instructional sessions per crew each month
(216).
Objective achieved. 268 training sessions conducted in FY 2003-2004
Final Status Report on Program Objectives for FY 2003-04 10
PARKS & RECREATION
RECREATION
1. Provide introductory instruction in all recreational facilities in at least 4 of the
following sports (basketball, baseball, volleyball, track and field, tennis, flag football,
badminton) for children and adults, one or more in each respective season (i.e. Fall —
basketball; Winter — baseball and track/field; Spring — volleyball; summer —
tennis/flag football).
Objective achieved.
Summer (July — August): tennis, flag football, volleyball, basketball, softball,
pickleball, badminton, soccer, kickball, tetherball, bowling,
swimming, etc.
Fall (September — November): Basketball, volleyball, golf, bowling, badminton,
etc.
Winter (December — February): baseball, softball, track and field, pickleball,
gateball, etc.
Spring (March ): Volleyball, swimming, kickball, basketball, etc.
2. Provide at least six seasonal arts and craft activities for children and adults in all
recreational facilities (i.e. Fall — Halloween/Thanksgiving/Christmas craft activities;
Winter — Valentines/St. Patrick/Easter activities; etc.).
Objective achieved.
Summer: beads, clothes pin, airplane making, kite making, rexlace, key
chain, leather craft, scratch art, stain glass, mirror etching,
ceramics, sand art, etc.
Fall: Thanksgiving and Halloween crafts, papaya carving
Winter: Christmas craft; Christmas card making, wreath making, swag
making, candle making, Valentine cookie making, valentine card
making, etc.
Spring: St. Patrick's card making, easter egg crafts, etc.
3. Maintain a safe facility, free of hazards for all activities, patrons and employees by
conducting daily safety inspections and remitting work orders as necessary to correct
unsafe conditions. A comprehensive safety inspection to be conducted on a quarterly
basis.
Objective achieved. Staff continues to do daily safety inspections and submits a
comprehensive report on a quarterly basis. If there is a possible hazardous
condition, work orders are generated.
Final Status Report on Program Objectives for FY 2003-04 11
PARKS & RECREATION
RECREATION
4. Plan, organize and implement a minimum of two district -wide events in each
respective district that is responsive to the respective community's needs and interests
(i.e. Hilo District— The Biggest Easter Egg Celebration; Hamakua District —
Hamakua Fun Day; etc.).
Objective achieved.
HILO: Jimmy Yagi's Basketball Clinic; Vulcan's Baseball Clinic;
Vulcan's Volleyball Clinic; Vulcan's Basketball Clinic; Martial
Arts Seminar; Zoo Overnighter; The Biggest Easter Egg
Celebration; Summer Fun Finale
HAMAKUA: Ohana Fishing Tourney; Vulcan's Volleyball Clinic; Vulcan's
Baseball Clinic; Officiating Clinic; Pa`auilo/Community Police
Tourney
PUNA/KA'U: Vulcan's Baseball Clinic; Vulcan's Volleyball Clinic; Vulcan's
Softball Clinic; Halloween District Party; Easter Hunt for
Ka`u; Easter Celebration for Puna
N/S KOHALA: Ohana Fishing Tourney; Vulcan's Baseball Clinic; Jack
Gifford Baseball Clinic; Age Group Basketball Tourney
N/S KONA: Thanksgiving Dance; Basketball Tourney
5. Develop a minimum of six partnerships with other recreation providers as well as
community organizations to maximize service and activities to the public (i.e.
summer camping program in partnership with the YMCA).
Objective achieved in all districts except N/S Kona.
HILO: (1) Zoo Overnighter (Inter -Session Program) in partnership with
Friends of the Zoo; (2-5) 4 separate Basketball Clinics in partnership with
Jimmy Yagi, UHH Basketball Coach Jeff Law, UHH Baseball Coach Joey
Estrella, and UHH Volleyball Coach Julie Morgan; (6) Martial Arts Seminar in
partnership with the 29 martial arts clubs utilizing Waiakea Recreation Center;
(7) Biggest Easter Egg Celebration in partnership with Hilo Jaycees, Lehua
Jaycees, Kiwin, Meadow Gold; (8) UHH/P&R Ocean Program Grant —
partnered with UHH Marine Science Program to obtain a $20,000 grant to run
Ocean Programs in Ka`u and Hilo during the Summer.
Final Status Report on Program Objectives for FY 2003-04 12
PARKS & RECREATION
RECREATION
HAMAKUA: (1) Ohana Fishing in partnership with East Hawaii merchants;
(2) Volleyball clinic in partnership with UHH Volleyball Coach Julie Morgan;
(3) Baseball Clinic in partnership with UHH Baseball Coach Joey Estrella; (4)
Officiating Clinic in partnership with the BIIF Officials; (5) Basketball Tourney
in partnership with the Pa`auilo Community Police; (6) Drug -Free Camp —
partnered with Hawaii County Youth Anti -Drug Fund, DOH Start Living
Healthy and P&R to provide youngsters with a camp over in Honoka`a.
PUNA/KAT: (1) Vulcan's Baseball Clinic in partnership with UHH Baseball
Coach Estrella; (2) Vulcan's Volleyball Clinic in partnership with UHH
Volleyball Coach Julie Morgan; (3) Vulcan's Softball Clinic in partnership with
UHH Softball Coach Perreira; (4) Halloween District Party in partnership with
the local merchants; (5) Easter in Puna in partnership with the Rotarians and
EAD; (6) Easter in Ka`u in partnership with the Pahala Community Association.
N/S KOHALA: (1) Ohana Fishing Tourney in partnership with merchants from
West Hawaii; (2) Vulcan's Baseball Clinic in partnership with UHH Coach
Joey Estrella; (3) Jack Gifford Baseball Clinic in partnerships with Jack Gifford
Foundation, Kanuha Foundation, DOH Start Living Healthy and P&R; (4)
Teen program in partnership with the West Hawaii Family Support Services;
(5) Vulcan's volleyball clinic in partnership with UHH Coach Julie Morgan; (6)
Teen Fitness Program in partnership with DOH Start Living Healthy.
N/S KONA: (1) West Hawaii Track Meet in partnership with Konawaena Leo
Club; (2) Mic Nite at Hale Halawai in partnership with the Kona Family
Support Services; (3) Thanksgiving Dance in partnership with West Hawaii
Family Support and Community Police
Final Status Report on Program Objectives for FY 2003-04 13
PARKS & RECREATION
RECREATION
6. Provide quarterly training for the P&R staff on various issues, ADA concerns, safety
issues, self-improvement/enhancement, etc.
Objective achieved.
Trainings held thus far:
September 12:
ADA Awareness
October 17:
ADA Assistive Tool Kit and Visual Awareness
November 21:
Recreation Division Strategic Planning
January 30:
Safety Training (Fire Extinguisher and Bloodborne
Pathogen)
February 27:
ADA Hands -On Training
March 19:
Recreation Division Strategic Planning
April 23:
In -Service Training hosted by Hilo District
May 28:
Rules 6, 8 & 9; Summer Food Service; Skills
Trainer/Personal Ass't.
June 14-15:
Summer Fun training (mandatory)
7. Provide the Department with at least two ADA workshop sessions.
Objective achieved.
The following three workshops were held for the Recreation Division and
invitations were extended to all other divisions and sections.
September 12: ADA Awareness
October 17: ADA Assistive Tool Kit and Visual Awareness
February 27: ADA Hands -On Training
May 28: Skills Trainer/Personal Assistant
In addition, the ADA specialist held separate workshops for Nutrition, Pana`ewa
Zoo, Aquatics, EAD and the Municipal Golf Course.
Final Status Report on Program Objectives for FY 2003-04 14
PARKS & RECREATION
SUMMER AND INTER -SESSION PROGRAM
1. Conduct a minimum of 18 Summer Fun programs island -wide.
Objective achieved. Summer Fun held at the following sites island -wide:
1.
Pahala Community Center
10.
Yano Hall
2.
Mt. View Gym
ll.
Kekuaokalani Gym
3.
Shipman Gym
12.
Waikoloa School
4.
Pahoa Center
13.
Hisaoka Gym
5.
Waiakea Uka Gym
14.
Waimea Center
6.
Andrews Gym
15.
Honoka`a Gym
7.
Pana`ewa Park
16.
Pa`auilo Gym
8.
Kawananakoa Gym
17.
Papa`aloa Gym
9.
Carvalho Park
18.
Papa`ikou Gym
2. Combine various sites and increase program to all day:
a) Honomu, Kulaimano and Papa`ikou to be held at Papa`ikou from 8 a.m. to 2 p.m.
at a nominal fee of $40 per child.
b) Hawaiian Beaches and Pahoa to be held at Pahoa from 8 a.m. to 3 p.m. at a
nominal fee of $50 per child.
c) Mt. View and Cooper Center (Volcano) from 8 a.m. to 2 p.m. at a nominal fee of
$40 per child.
Objective achieved.
3. Develop longer programs at the following sites:
a) Shipman Gym 8 a.m. to 2 p.m. ($40)
b) Pana`ewa Park 8 a.m. to 3 p.m. ($50)
c) Kawananakoa Gym 8 a.m. to 3 p.m. ($50)
d) Waiakea Uka Gym 8 a.m. to 3 p.m. ($50)
e) Andrews Gym 8 a.m. to 3 p.m. ($50)
f) Carvalho Park 8 a.m. to 3 p.m. ($50)
g) Yano Hall 8 a.m. to 2 p.m. ($40)
h) Kailua Gym 8 a.m. to 2 p.m. ($40)
i) Kohala 8 a.m. to 2 p.m. ($40)
j) Waikoloa 8 a.m. to 2 p.m. ($40)
k) Waimea 8 a.m. to 2 p.m. ($40)
Objective achieved.
Final Status Report on Program Objectives for FY 2003-04 15
PARKS & RECREATION
SUMMER AND INTER -SESSION PROGRAM
4. Develop a Summer Fun program at Oceanview Estates in Ka`u.
Objective not achieved. Could not secure qualified leaders to run the program.
Form partnerships with Pana`ewa and Keaukaha Community Associations in which
they provide scholarships for their youngsters. Le., $50 for an all -day program,
community association subsidizes $25 for each community members' children.
Objective achieved.
6. Work in partnership with Queen Lili`uokalani Children Care to sponsor free lunch
programs for the following sites: Keaukaha, Pana`ewa, Papa`ikou, Pa`auilo,
Pa`apaloa, Honoka`a, Na`alehu, Pahala, Pahoa, Kea`au, and Mt. View.
Objective achieved for Keaukaha, Pana`ewa, Carvalho Park and Papa`ikou
only.
Work in partnership with the DOE or HCEOC to sponsor free lunch program for the
following sites: Yano Hall, Hale Halawai, Kekuaokalani Gym, Kohala, Waimea,
Carvalho Park, Pu`u`eo and Hilo Armory.
Objective achieved. Also included food program for Honoka`a, Pahala, Pahoa,
Kea`au and Mt. View.
8. Supplement the regular Summer Fun program with various enrichment -type programs
for those willing to pay the higher fee:
• Develop and implement a special all -day educational/recreational program at
Richardson Ocean Park, focusing on water. This will run for six weeks, from
8 a.m. to 3 p.m., targeting children in grades 2 — 5, at a cost of $150 per child.
Objective achieved.
• Develop and implement a teen -scene program at Puueo Community Center,
teaching life's skills with emphasis on leadership training. This will run for
six weeks from 8 a.m. to 3 p.m., targeting teens 12 — 17 years old, at a cost of
$125 per teen. Objective achieved.
• Develop & implement a leadership camp at various districts in partnership
with the DARE program. This will impact the various districts' children in
grades 4 — 6. Objective not achieved. DARE undergoing leadership
change.
• Conduct an all -day enrichment program at Waiakea Recreation Center. This
will run for six weeks and target children in grades 3 — 6, at a cost of $25 per
class. Objective achieved.
Final Status Report on Program Objectives for FY 2003-04 16
PARKS & RECREATION
SUMMER AND INTER -SESSION PROGRAM
Conduct an all -day Summer Fun Academy at Hilo Armory to run for six
weeks and target children in grades 1 — 4, at a cost of $150 per child.
Objective achieved.
Conduct a six-week Summer Tennis program for children in grades 1-6.
Objective achieved.
Conduct a Teen Program at Hale Halawai from 8 a.m. to 2 p.m. at a cost of
$100 per teen. Objective achieved.
Develop at least three inter -session activities for communities with schools on
year round schedule (Spring, Fall and Winter).
Objective achieved.
9. Integrate children with disabilities into the summer and inter -session programs
wherever possible, through the assistance of the Therapeutic Specialist.
This is an on-going effort. Thus far we have not refused any service to anyone
with disabilities.
Final Status Report on Program Objectives for FY 2003-04 17
PARKS & RECREATION
HO'OLULU PARK COMPLEX
1. Provide clean, safe and well-maintained facilities:
a. Close each facility once per year for general clean up and minor repairs.
Objective achieved — 100%. Civic was completed in November 2003; Wong
Stadium and Walter Victor in October and December 2003; Aunty Sally's
Luau Hale in November 2003 and E. K. Multi -Purpose Stadium in March
2004.
b. Pressure wash each facility once every quarter.
Objective achieved.
Civic - July and November 2003; February and May 2004 (100%)
Wong Stadium - July and November 2003; February and June 2004 (100%)
Walter Victor Stadium - August and December 2003; March and
May 2004 (100%)
E. K. Multi -Purpose Stadium - September and December 2003; March and
June 2004 (100%)
Aunty Sally's Luau Hale - September and December 2003; March and
June 2004 (100%)
c. Check on safety hazards daily.
Objective achieved. Ongoing. Both day and night shift supervisors are
required to fill out Daily Facilities Checklist forms which lists all repairs and
safety hazards that need to be taken care of. Repair worker checks list and
completes all necessary repairs.
d. Clean and sanitize facilities before and after events.
Objective achieved. Facilities are cleaned 100% of the time. During the
fiscal year we had 2,449 activities. Each was cleaned and sanitized before
and after each activity.
e. Work with Safety Committee to have courtesy safety inspection annually.
Objective achieved. Courtesy inspection was completed on October 28, 2003.
Final Status Report on Program Objectives for FY 2003-04 18
PARKS & RECREATION
HO'OLULU PARK COMPLEX
2. Provide a well -manicured playing surface at all ballfields (Wong Stadium and Walter
Victor Baseball Complex):
a. Mow lawn weekly, weather permitting.
Objective achieved. 52 weeks, no rain -outs (100%)
b. Close each ballfield at least one week annually for field renovations.
Objective achieved — 100%.
Little League Field - October 2003
Pony Field - October 2003
Colt Field - October 2003
Wong Stadium - December 2003
c. Aerate ballfields semi-annually.
Objective achieved.
Little League Field: December 2003, June 2004 (100%)
Pony Field: December 2003, June 2004 (100%)
Colt Field: December 2003, June 2004 (100%)
Wong Stadium: December 2003, June 2004 (100%)
d. Fertilize ballfields quarterly.
Objective achieved. Fertilized in July and December 2003; March and
June 2004 (100%)
3. Provide training for staff:
a. Conduct safety talks on different topics every quarter.
Objective achieved - 100%
July 2003 - Pesticide Safety
November 2003 - Back Safety
February 2004 — Hearing Protection
May 2004 — Mower Safety — Riding and Push Mowers
We also have monthly staff meetings and safety is discussed with all
employees.
Final Status Report on Program Objectives for FY 2003-04 19
PARKS & RECREATION
HO'OLULU PARK COMPLEX
b. Retrain employees on equipment use semi-annually.
Objective achieved - 100%. Supervisors retrained employees in
October 2003 and March 2004.
c. Have supervisors conduct equipment maintenance training and have equipment
maintained weekly.
Objective achieved - 100%. Supervisors had training done in July 2003 and
January 2004. Equipment maintained for 52 weeks during the fiscal year.
Employees rotate equipment maintenance.
d. Provide refresher course on Material Safety Data Sheet annually.
Objective achieved — 100%. Had refresher course with employees in
September 2003.
4. Enforce rules and educate sponsors:
a. Comply with Federal ADA, State OSHA, County, Department and Complex rules
and regulations.
Objective achieved. Rules were discussed with sponsors and distributed with
all applications. Supervisors were trained to enforce all rules.
b. Revise rules annually.
Objective achieved. Rules were reviewed in July 2003 and were revised as
needed.
c. Distribute rules with all applications.
Objective achieved. Rules were distributed with all applications.
Final Status Report on Program Objectives for FY 2003-04 20
PARKS & RECREATION
HO'OLULU PARK COMPLEX
5. Work with Hilo Jaycees, Lehua Jaycees, Intake Service, schools and community
groups for improvements to the Ho`olulu Complex:
a. Complete one major improvement project.
Objective achieved. Renovations and painting of E. K. locker rooms were
completed in October. During the fourth quarter, District IV Little League
painted all dug -outs at Walter Victor Stadium.
b. Do beautification/landscaping project for each facility annually.
Objective achieved. Each of our facilities had beautification/landscaping
done during the fiscal year and is ongoing. Plants and palms planted at all
facilities. Hedges trimmed regularly and areas cleared of any unwanted
shrubbery.
Final Status Report on Program Objectives for FY 2003-04 21
PARKS & RECREATION
AQUATICS
Provide services at our nine (9) pool facilities, including safe recreational swimming
for approximately 900,000 patrons. Offer Learn -to -Swim programs and special
programs such as water aerobics to approximately 2,500 patrons.
Objective was not achieved. Yearly total for pool attendance was 697,735, or
77.5% of our target objective. The Learn to Swim program was conducted in
July 2003 at various facilities. A count of patrons served is not available.
Maintain water safety services at our ten (10) beach parks with the implementation of
advanced support equipment such as additional rescue boards.
Objective achieved.
3. Develop and distribute a brochure of County of Hawaii beach parks and pools that
offer lifeguard services.
Objective achieved.
4. Initiate two (2) water safety instructor classes through ARC Instructor trainers for
both East and West Hawaii to increase pool of candidates for Learn -to -Swim
programs.
Objective achieved.
Conduct one (1) American Red Cross Lifeguard Training, two (2) CPR for the
Professional Rescuer and two (2) workplace training/standard first aid classes at each
of our nine (9) pools.
Objective achieved.
Final Status Report on Program Objectives for FY 2003-04 22
PARKS & RECREATION
AQUATICS
6. Provide a minimum of four (4) United States Lifeguard Association (USLA) open
water rescue training sessions to all water safety officers on staff at the following rate:
• Two (2) per year in West Hawaii one (1) in April and on (1) in October.
• Two (2) per year in East Hawaii one (1) in April and one (1) in October.
• All new Water Safety Officer I's prior to going on the job.
Objective achieved.
Co-sponsor with Hawaiian Lifeguard Association -Hawaii (HILAH) and Big Island
Lifeguard Association (BILA) Junior Lifeguard program at five (5) locations -Hilo,
Pahoa Pool, Hapuna Beach, Kailua-Kona and Konawaena Pool.
Objective achieved. Junior Lifeguard Program took place in July 2003 at six
locations: Hilo, Kailua-Kona, Puna (Ahalanui) and Hapuna Beaches
KCAC and Pahala Pools
8. Sponsor and host Jr. Lifeguard Championships for the Island of Hawaii at Hapuna
Beach State Park in late July promoting ocean safety awareness and self-
improvement through competition.
Objective achieved. Junior Lifeguard Championships held at HApuna on
July 19, 2003.
Plan, promote and coordinate five (5) novice swim meets serving approximately 300
participants during September thru November 2003.
Objective partially achieved. Six meets were conducted (including
championship meet at Pahoa) between August — November 2003 at Kawamoto,
Honoka`a, Kohala, Pahala, Konawaena and PAhoa. 178 participants were
served. This is 59% of our original objective of 300 participants.
Final Status Report on Program Objectives for FY 2003-04 23
PARKS & RECREATION
AQUATICS
10. Plan, promote, sponsor and coordinate special events such as the annual Richardson
Roughwater Swim and Waiuli Body Board Contest. Continue to co-sponsor Hapuna
Roughwater Swim in July as well as plan and promote one additional multi -sport
event such as run -swim, or run, paddle, swim competition.
Objective partially achieved. Richardson and Hapuna Roughwater Swims were
achieved July 2003. Waiuli Body Board Championship was not held. Hapuna
Beach Lifeguard Challenge (multi sport event) was achieved July 2003.
Final Status Report on Program Objectives for FY 2003-04 24
PARKS & RECREATION
CULTURE & COMMUNITY ARTS
1. Provide 69 workshops and classroom instructions in various disciplines, music,
dance, drama, arts, crafts, and natural sciences at established sites Countywide.
Conducted a total of 61 workshops or classroom instructions, or 88% of
projected objective as of 6/30/04.
2. Develop and conduct at least four Cultural/Community event per year to preserve
ethnic traditions and heritage, encourage craftsmanship and cottage industry.
Developed and conducted the 4'h of July Festival, Nisei Project, Queen
Lili`uokalani Festival, Annual Christmas Wreath Display, County Building
Decoration, Waimea Cherry Blossom Heritage Festival, Ethnic Foods Festival,
International Art of Crochet and the Anna Saeki Tango Concert. Achieved
100 % of projected goal as of 6/30/04.
3. Market programs by securing community involvement and financial support through
four partnerships/sponsorships.
Programs and events were marketed and supported financially through
partnerships and collaboration with the following organizations and agencies:
Hawaii Naniloa Resort Department of Research & Development
Lehua Jaycees Hawaii Tourism Authority
Pacific Radio Group Creative Arts
Hawaii Printing Inc.
Hawaii Ballroom Dance Association
Instant Sign Centers Hawaii
Kekua Foundation
Waimea Family YMCA
Bon Odori Taiko
Waimea Outdoor Circle
Tai Shoji Taiko
Kamuela Hongwanji Mission
Parker Ranch
Parker Ranch Historic Homes
GMR, LLL — Parker Ranch Center
Waimea Bonyu-kai
Healthy Living — Dept of Health
Ha`aheo School (Hawaiian Resource Department)
Hawaii Island Economic Development
Board
Achieved 100% of projected goal as of 6/30/04.
Final Status Report on Program Objectives for FY 2003-04 25
PARKS & RECREATION
CULTURE & COMMUNITY ARTS
4. Advertise and promote the Cultural & Community Arts programs and activities
through our quarterly "Arts Visions" newsletter and media such as radio, television,
periodicals and newspapers.
Advertised and promoted events and programs through our Quarterly Program
Guide, Hawaii Tribune Herald, West Hawaii Today, KBIG, KWXX, KIPA,
KHLO, KWYI, Hilo Times, Honolulu Advertiser, Honolulu Star Bulletin,
Waimea Community Association, Current Events, Waimea Gazette, North
Kohala Newspaper and Traveler Magazines. Achieved 100% of projected goal
as of 6/30/04.
Final Status Report on Program Objectives for FY 2003-04 26
PARKS & RECREATION
ELDERLY ACTIVITIES
EAD Administration
1. Coordinate a service delivery system that addresses the needs and interests of older
adults by providing comprehensive and coordinated services, represented by the
division's six major programs, for over 9,354 seniors annually and conducting an
annual evaluation on each program.
Objective achieved. Provided services for 12,197 seniors, or 130% of the
established objective of 9,354 seniors and conducted evaluations on six EAD
programs or 100% of the objective of six.
2. Maintain the EAD Advisory Council made up of representatives from the 25 senior
citizen clubs, 15 nutrition sites and the RSVP Advisory Council by conducting at
least one general meeting in January and six district meetings in July of each fiscal
year servicing 40 presidents/chairpersons islandwide.
Objective achieved. Arranged seven Advisory Council district meetings or
100% of the objective of seven annually.
3. Maintain an EAD Safety Committee with at least one representative of each program
meeting quarterly to enforce safety procedures, improve unsafe conditions affecting
staff and seniors and give feedback to the department safety committee, as needed,
and conduct a safety on-site evaluation semi-annually (January and July) of 32 senior
center facilities and conduct safety evaluations/training for 50 EAD staff by June 30,
2004.
Objective achieved. Arranged four safety meetings or 100% of the established
objective of four annually. Conducted two semi-annual safety facilities
inspection of 32 senior center facilities and conducted 76 staff safety
evaluations/training or 100% and 152% of the established objective of two semi-
annual inspections of 32 facilities and 50 staff evaluations/training respectively.
4. Produce at least one "Video Highlights" of the division's activities annually.
Objective achieved. Produced one "Video Highlights" (Kupuna Hula Festival)
of the division's activities or 100% of the objective of one.
Final Status Report on Program Objectives for FY 2003-04 27
PARKS & RECREATION
ELDERLY ACTIVITIES
5. Maintain the division's Kupuna Newsmagazine by providing information on all EAD
program activities and printing at least 2,800 copies for distribution to over 200
organizations quarterly.
Objective achieved. Printed and distributed four issues of the Kupuna News
magazine or 100% of the objective of four issues.
EAD Recreation
Provide and promote active and passive recreational, cultural and leisure
opportunities to 2,500 unduplicated individuals 55 years and older at 25 senior
centers islandwide by June 30, 2004.
Objective achieved. Served 2,520 or 101 % of the established objective of 2,500
seniors at 25 senior centers or 100% of the established goal of 25 senior centers.
2. Serve 1,025 older adults in recreational, educational, health-related and cultural
classes at 25 senior centers by June 30, 2004.
Objective achieved. Served 1,662 older adults or 162% of the established
objective of 1,025 older adults in recreational, educational, health related and
cultural classes at 25 senior centers or 100% of the established objective of 25
senior centers.
Provide at least two districtwide activities per director for a total of 1,000 older adults
in Puna/Ka`u, North and South Hilo, North and South Kona, North and South Kohala,
and Hamakua by June 30, 2004.
Objective achieved. Provided 16 districtwide activities or 200% of the
established objective of eight activities for a total of 2,003 older adults or 200%
of the established objective of 1,000 older adults. Activities were: Nisei Project,
Hamakua Ho`olaulea, Puna Fun Walk, West Hawaii Halloween Ground Golf
Tournament, Pahala Senior Club 30'" Anniversary Celebration, East Hawaii
Senior Center Christmas Party, Ka`n District Senior Christmas Party, Kona -
Hilo Home & Home Bowling, Hilo Senior Center Valentine's Ball, Hilo Coast
Casino Day, Kona St. Patrick's Day Gate -ball Tournament, Kali! District Pool
and Ground Golf Tournament, Hawaii State Senior Karaoke Revue, Hamakua
Ground Golf Festival, Hilo -Kona Home & Home Bowling Tournament and
Senior's Line Dance Round -Up and Workshop.
Final Status Report on Program Objectives for FY 2003-04 28
PARKS & RECREATION
ELDERLY ACTIVITIES
EAD Special Program
Provide at least six countywide/state/national/international events for 1,195 older
adults by June 30, 2004.
Objective achieved. Provided seven or 117% of the established objective of six
events and served 2,799 or 234% of the established objective of 1,195 older
adults.
Achieved objective exceeded planned objective due to two events which were not
annual events: Hawaii State Senior Softball Tournament and the Moku O
Hawaii Senior Olympics. Both events are tentatively scheduled every 4 years
due to its rotation and/ or planned schedule (State Softball -rotated annually
between 4 islands; Senior Olympics -planned every 4 years).
2. Serve a total of 715 older adults in at least three countywide special events by June
30, 2004.
Objective achieved. Provided four or 133% of the established objective of three
events and served 1,716 or 240% of the established objective of 715 older adults.
Achieved objective exceeded planned due to the additional Moku O Hawaii
Senior Olympics held.
Provide one cultural event for 180 older individuals on a county/state/international
level that will attract a total of 1,000 attendees by September 30, 2004.
Objective achieved. Provided one or 100% of the established objective of one
cultural event and, served 342 or 190% of the established objective of 180 older
adults. Attracted 1,400 or 140% of the established objective of 1,000 attendees.
Objective exceeded planned as 16 Halaus participated in the Festival.
Final Status Report on Program Objectives for FY 2003-04 29
PARKS & RECREATION
PANA`EWA RECREATIONAL COMPLEX
1. Continue to work towards focusing on the rainforest theme by concentrating on
acquiring 2 appropriate new animals.
Objective achieved. 19 new animals were added to our collection: 2 Binturongs,
2 Variegated Tropical Squirrels, 6 Lemurs, 2 Kinkajous, 2 Coatis and 5 Black -
handed Spider Monkeys.
2. Install one additional conservation educational signage by June 30, 2004.
Objective achieved. Three new conservation signs have been installed explaining
rainforest ecosystems.
3. Work with community leaders to encourage 2 new partnerships with the Zoo.
Objective achieved. Goodwill and the Salvation Army provided two workers for
20 hours each week for eight weeks. They assisted in painting and beautification
of the grounds within the Complex.
4. Continue to work with community groups to help facilitate 14 projects for
improvements at the zoo and equestrian center.
Objective achieved. 18 work projects were completed.
5. Plan and implement two night activities at the zoo by June 30, 2004.
Objective achieved. In cooperation with Recreation, two overnight camping
programs were held in the Zoo.
6. Successfully breed two species of endangered or threatened animals.
Two pairs of Gallinules are nesting.
Develop a "Zoo Crew" (docent training program for students) to assist in providing
guided tours of the Zoo.
Objective achieved. Docent training was conducted in October and March.
UHH staff and Zoo staff conducted the sessions. The Guide to the Zoo booklet
was updated with photographs of our animals and plants.
Final Status Report on Program Objectives for FY 2003-04 30
17
PLA N1L Ei
PLANNING
PLANNING
1) Long -Range Planning
a) Regional planning. Strive for the adoption of the updated General Plan, regional
planning in districts with high growth rates, or comprehensive open space
planning by June 2005.
Objective Partially Achieved. The initial groundwork for community
development planning has started.
b) Infrastructure planning. Develop a planning tool and process such as an official
roadway map to plan major future roadways, develop multi -modal transportation
plans for districts with high growth rates, or initiate studies on impact fees or
other innovative financing by June 2005.
Objective Achieved. A multi -modal transportation plan for the high-growth
district of Puna should be completed by the I" quarter of 2005. Efforts are
underway to secure funding to initiate infrastructure assessment studies for
impact fees.
c) Hazards and emergency response planning. Coordinate with other agencies to
develop a hazard mitigation plan and develop an improved E911 emergency
response system through an addressing system by June 2005.
Objective Achieved. The Multi -Hazard Mitigation Plan, prepared in
coordination with Civil Defense and Data Systems, was submitted to FEMA
in October 2004. A new street addressing ordinance was adopted in July
2004. An updated GIS street layer should be completed by December 2004.
A workflow system to assign address and update the E911 system should be
designed and initially implemented by March 2005.
2) Regulatory System
a) Reevaluate the County's street standards together with Public Works by
September 2004.
Objective partially achieved. The budgeting and procurement of a
consultant to study alternative street standards has been initiated with a
consultant hired by June 2005 and preliminary recommendations expected
by April 2005.
b) Submit to the County Council a package of proposed revisions to the pending
subdivision code revision bill by December 2004.
Objective not achieved. Revised timetable to have draft revisions by May
2005.
Six Month Progress Report on Program Objectives for FY 2004-05
PLANNING
PLANNING
3) Public Participation/Information
a) Support and provide training to the Planning Commission, Board of Appeals,
Kailua Village Design Commission, and Arborist Advisory Committee.
b) Add to the information available on the Internet.
Objective Partially Achieved. A workplan to develop training for boards and
commissions has not been completed. Boards and commission members
invited to attend Sunshine Law workshops sponsored by the Corporation
Counsel's office. Planning commission and Board of Appeals agenda,
minutes, and transcripts added to the Department's information posted on
the Internet.
4) Organizational Capacity
a) Develop an improved permit tracking system that would provide more efficient
workflow, permit status tracking, internet permit applications, and links to the
GIS system by December 2004.
Objective Partially Achieved. In process with anticipated completion by
April 2005. The system will not initially have Internet permit application
capability.
b) Add to the GIS capacity in terms of data development (street layer, aerial
photography), software (spatial modeling, 3D visualization), and training (all key
planning staff) by June 2005.
Objective Achieved. The street layer has been updated. New layers have
been developed to more efficiently identify permits applicable to specific
parcels (e.g.,rezoning approvals, final subdivision approvals, SMA Permits,
Use Permits, Variances). Spatial growth model training forthcoming by the
Ist quarter of next year. Staff attended GIS training in August 2004.
c) Bolster the capacity of the West Hawaii planning office by filling all vacancies
and providing updated equipment by December 2004.
Objective Partially Achieved. All vacancies except one has been filled. New
server has been ordered to speed network data retrieval.
Six Month Progress Report on Program Objectives for FY 2004-05
PLANNING
COASTAL ZONE MANAGEMENT
Process all SMA Permit applications in the required time limit as specified by law
and the County's Rules and Regulations.
Objective Being Achieved. All SMA Major and Minor permits were processed
within the required time limits.
2. Process all SMA Assessments within the specified 21 -day requirement.
Objective Being Achieved. All SMA Assessment applications were processed
within the required time limits.
3. Conduct site investigation of alleged violations within two weeks of receipt of
complaints.
Objective Being Achieved. Investigations of alleged SMA and Shoreline Setback
violations were processed in a timely manner.
4. Monitor all CZM-related legislative bills during the State Legislative session and
provide testimonies as needed (January to May 2005).
We will be monitoring all CZM-related bills and providing testimony as
necessary.
5. Attend all Marine and Coastal Zone Advocacy Council (MACZAC) meetings, which
are normally held every other month.
Objective Being Achieved. We have attended and participated in all MACZAC
meetings.
6. Attend State Office of Planning's CZM subcommittee meetings.
Objective Being Achieved. We have actively participated in the following
subcommittees: Coastal Erosion, Ocean Resource Management Plan, and
Water Quality.
7. As a public participation measure, provide a written report to the State Office of
Planning CZM Program of all SMA Permit applications and their status.
Objective Being Achieved. We have provided written and oral reports to the
Office of Planning and the subcommittees.
Six Month Progress Report on Program Objectives for FY 2004-05
PLANNING
COASTAL ZONE MANAGEMENT
8. Continue to advertise Planning Commission agenda and hearing notices for all SMA
Permit applications as required by law.
Objective Being Achieved. All SMA Major Permit applications before the
Planning Commission were properly noticed as required by law.
9. Provide the Office of Planning with semi-annual reports within seven days after
December 31, 2004 and June 30, 2005.
All semi-annual reports \will be submitted by the deadline.
10. Continue to review Planning Commission and Planning Department Rules for
compliance with enacted State laws and draft amendments to the rules for adoption.
Objective Being Achieved. Proposed rule amendments have been drafted and
are still under staff review.
Six Month Progress Report on Program Objectives for FY 2004-05
PLANNING
PLANNING
1) Long -Range Planning
a) Initiate the groundwork to begin the community development planning process by
March 2004.
Objective Not Achieved. The initial groundwork for the community
development planning has been deferred until the revised General Plan has a
more definitive timetable for adoption by the Council. Due to the continued
delay with the General Plan adoption, the Department has decided to begin
the groundwork to start the community development plan process.
b) Initiate a comprehensive open space planning strategy by March 2004.
Objective Not Achieved. Grant funding for this plan has not materialized.
Funding will be requested as part of preparation of community development
planning using funds from FY 04-05 or FY 05-06.
e) Implement an improved CIP process that is integrated with the General Plan or
community development process by December 2003.
Objective Partially Achieved. A database tied to the GIS has been started for
projects proposed for FY 03-04 and continued for FY 04-05. This database
and mapping would facilitate the analysis of proposed projects in terms of
various evaluation criteria and also better monitor the status of appropriated
projects. Although further efforts are planned to research the use of
indicators and levels of service standards as a means to integrate the CIP
with the General Plan, a major amendment to the General Plan will be
required to implement. Studies on indicators will be proposed as part of the
preparation for community development planning using funds from FY 04-
05 or FY 05-06. Studies on levels of service will be incorporated into the
infrastructure capacity assessment studies for impact fees targeted using FY
04-05 funds.
d) Develop a proposed transportation corridor management system and participate in
piloting alternative paratransit systems in coordination with other agencies by
June 2004.
Objective Partially Achieved. Alternative corridor preservation strategies
have been developed, but additional research required before drafting a
proposal for Council review. Paratransit studies are ongoing.
Final Status Report on Program Objectives for FY 2003-04
PLANNING
PLANNING
2) Regulatory System
a) Reevaluate the County's street standards together with Public Works by
September 2003.
Objective Not Achieved. Although Planning and DPW both recognize the
need to reevaluate the street standards, a focused effort has not yet started.
A consultant will be hired using FY 04-05 funds.
b) Submit to the County Council a package of proposed revisions to the pending
subdivision code revision bill by December 2003.
Objective Partially Achieved. Although ideas have been gathered, a focused
effort will start with draft findings targeted by May 2005.
3) Public Participation/Information
a) Develop a system to provide updated information to the public over the Internet
by September 2003.
Objective Achieved. We continue to add documents and forms to the
County's website and GIS data to the State CZM's website. Besides the
codes, rules, and permit applications forms, recent additions include meeting
agendas and minutes, permitted use table, and tax maps. GIS data include
tax parcel and zoning layers.
4) Organizational Capacity
a) Develop an improved permit tracking system that would provide more efficient
workflow, permit status tracking, internet permit applications, and links to the
GIS system by June 2004.
Objective Partially Achieved. We had arranged for several demonstrations
by vendors. Vendor selected in June 2004. System planned to be in place by
April 2005.
b) Add to the GIS capacity in terms of data development (street layer, aerial
photography), software (spatial modeling, 3D visualization), and training (all key
planning staff) by June 2004.
Objective Achieved. We have worked jointly with Data Systems and other
agencies (e.g., DPW) to develop street centerline data, obtain more aerial
photography (satellite) photos, design geodatabases (e.g., public access
inventory), and arrange for training in spatial analyst.
Final Status Report on Program Objectives for FY 2003-04
PLANNING
COASTAL ZONE MANAGEMENT
Process all SMA Permit applications in the required time limit as specified by law
and the County's Rules and Regulations.
Objective Achieved. All SMA Major and Minor permits were processed within
the required time limits.
2. Process all SMA Assessments within the specified 21 -day requirement.
Objective Achieved. All SMA Assessment applications were processed within
the required time limits.
Conduct site investigation of alleged violations within two weeks of receipt of
complaints.
Objective Achieved. Investigations of alleged SMA and Shoreline Setback
violations were processed in a timely manner.
4. Monitor all CZM-related legislative bills during the State Legislative session and
provide testimonies as needed (January to May 2003).
Objective Achieved. We are currently monitoring all CZM-related bills and
providing testimony as necessary.
Attend all Marine and Coastal Zone Advocacy Council (MACZAC) meetings, which
are normally held every other month.
Objective Achieved. We have attended and participated in all MACZAC
meetings.
6. Attend State Office of Planning's CZM subcommittee meetings.
Objective Achieved. We have actively participated in the following
subcommittees: Coastal Erosion, Ocean Resource Management Plan, and
Water Quality.
7. As a public participation measure, provide a written report to the State Office of
Planning CZM Program of all SMA Permit applications and their status.
Objective Achieved. We have provided written and oral reports to the Office of
Planning and the subcommittees.
Final Status Report on Program Objectives for FY 2003-04
PLANNING
COASTAL ZONE MANAGEMENT
8. Continue to advertise Planning Commission agenda and hearing notices for all SMA
Permit applications as required by law.
Objective Achieved. All SMA Major Permit applications before the Planning
Commission were properly noticed as required by law.
9. Provide the Office of Planning with semi-annual reports within seven days after
December 31, 2002 and June 30, 2003.
Objective Achieved. All semi-annual reports have been and will be submitted by
the deadline.
10. Continue to review Planning Commission and Planning Department Rules for
compliance with enacted State laws and draft amendments to the rules for adoption.
Objective Achieved. Proposed rule amendments have been drafted and are still
under staff review.
Final Status Report on Program Objectives for FY 2003-04
18
POLICE
POLICE
ADMINISTRATIVE BUREAU - Administrative Services
1. Conduct 91 Public Safety/Health Talks through various Community Relations
programs.
Conducted 31 talks or approximately 34% of this objective.
2. Conduct 36 station tours for 927 students and community members.
Conducted a total of 17 station tours for 426 students meeting approximately
46% of goal.
3. Expand Crime Stoppers Program to receive 200 calls through new programs.
Received a total of 52 calls, 3 of which were through the Student Crime Stoppers
Program.
4. Conduct drug screening of all sworn personnel and initiate pre-employment testing of
civilian personnel.
With the exception of sworn personnel on extended leaves of absence, a total of
169 sworn personnel or 46% were tested.
No approval from HGEA to initiate pre-employment drug testing of applicants
for civilian positions.
5. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and
civilian positions within a six month period.
As of December 31, 2004, sworn staffing at 88% (375 out of 428 authorized
positions filled).
As of December 31, 2004, Civilian staffing at 93%, (132 out of 142 positions
filled).
6. Improve competence and professionalism of sworn and civilian personnel through
advanced equipment purchases and provide 5,566 hours of on-going training.
During the first half of Fiscal Year 2004-2005, department personnel received a
total of 3284 hours of training meeting 59% of the goal.
Six Month Progress Report on Program Objectives for FY 2004-05
POLICE
ADMINISTRATIVE BUREAU - Administrative Services
7. Increase the level of proficiency in the Word Processing Center with a turnaround
time of less than 10 days for processing reports.
The turnaround time for Police Reports by the Word Processing Center is 9.8
days at the end of December 2004.
8. Provide D.A.R.E. core classes (5th Grade) to approximately 2,500 students.
Reduction in classes due to reduction in staffing as a result of manpower shortages.
During the first semester of school year 2004-2005, the D.A.R.E. Program has
involved approximately 569 students from 4 schools.
9. Make at least I major improvement to Public Safety Facilities.
During first half of Fiscal Year 2004-2005, construction began to complete the
department's Radio Shop facility.
Six Month Progress Report on Program Objectives for FY 2004-05
POLICE
ADMINISTRATIVE BUREAU - Technical Services
I. Issue at least 100 road closure permits.
Issued 101 road closure permits or 101% of goal attained.
2. Issues at least 30 impound letters to vehicle owners.
Issued 21 impound letters or 70% of goal attained.
3. Issue at least 600 traffic violation letters to vehicle owners.
621 traffic violation letters were sent, achieving 104% of goal.
4. Administer at least 11,000 written driver's tests.
Administered 13,003 written driver's tests, approximately 120% of this
objective.
5. Administer at least 5,000 driver road tests.
Administered 5,518 driver's road tests, approximately 111 % of this objective.
6. Administer at least 1,060 CDL written tests.
Administered 1,236 CDL written driver's tests, approximately 118% of this
objective.
7. Conduct at least 400 inspection station checks.
Conducted 321 inspections or 80% of goal attained.
8. Process at least 228,053 police reports.
Processed 79,663 police reports or 35% of goal attained.
9. Issue at least 4,192 firearms permits.
Issued 2,091 firearms permits and registrations or 50% of the goal attained.
10. Install at least 100 mobile radio systems.
Completed 72 mobile radio system installations or 72% of goal attained.
Six Month Progress Report on Program Objectives for FY 2004-05 3
POLICE
ADMINISTRATIVE BUREAU - Technical Services
11. Conduct at least 96 radio site inspections.
Conducted 48 radio site inspections or 50% of goal attained.
12. Dispatch personnel to at least 149,854 calls for service.
Dispatched personnel to 67,089 calls for service or approximately 42% of the
objective.
Six Month Progress Report on Program Objectives for FY 2004-05
POLICE
ADMINISTRATIVE BUREAU - Fiscal Services
Process 85% of requisitions/invoices received from districts and bureaus within a
month.
Processed 3,572 out of 4,051 requisitions received or approximately 88% of
requisitions received.
2. Fill 95% of all special duty requests for officers.
Filled 3,856 out of 4,605 requests for special duty or 84% of requests.
3. Collect and reconcile 85% of leave applications within the month.
Reconciled and collected 2,710 out of 3,126 leave applications or 87% of leave
applications.
4. Fill 90% of requests for storeroom supplies within the month.
Filled 498 out of 584 requests for storeroom supplies or 85% of request.
Six Month Progress Report on Program Objectives for FY 2004-05
POLICE
CRIMINAL INTELLIGENCE UNIT AND INTERNAL
AFFAIRS
Criminal Intelligence Unit
I. Complete 90% of "Other" assignments within 30 days.
Completed 70 out of 70 assignments received within 30 days or 100% of goal
attained.
Conduct criminal history checks of prospective Department employees, designated
prospective County employees, and suspected criminal violators within no more than
30 days with a 90% clearance rate.
Completed 349 out of 349 Criminal History checks within the specified thirty
(30) day limitation, meeting 100% of goal.
3. Develop, maintain, and disseminate intelligence information, which can be utilized to
produce no less than ten criminal investigations of persons involved in organized
criminal activity per month.
Provided intelligence information, which in whole or in part led to the initiating
of 122 criminal investigations, maintaining this objective.
4. Compile, produce, and forward to Police Administrators no less than 32 intelligence
("Control') reports per month.
Completed 192 control reports or 32 reports per month maintaining 100% of
this objective.
5. Provide assistance to other elements within the Police Department either through
intelligence briefings on current crime trends and/or through no less than ten (10)
in-service training sessions per month.
Provided 74 in-service briefings and training sessions for departmental
personnel, maintaining 103% of this objective.
Six Month Progress Report on Program Objectives for FY 2004-05
POLICE
CRIMINAL INTELLIGENCE UNIT AND INTERNAL
AFFAIRS
Internal Affairs
Conduct complete and thorough internal investigations seeking a monthly clearance
rate of 67%.
During the first half of FY 2004-2005 completed 16 out of 19 Internal
Investigations or 84% of the investigations, maintaining this objective.
Conduct complete and thorough internal inquiries, seeking a monthly clearance rate
of 85%.
During the first half of FY 2004-2005 completed 45 out of 50 Internal Inquiries
or 90% of the inquiries, maintaining this objective.
3. Conduct no less than two monthly random and unannounced inspections of the
different elements within the Department to ensure compliance with rules and
regulations.
During the first half of FY 2004-05 no inspections were conducted as a result of
unit not being notified of this goal; random and unannounced inspections of
different elements within the Department.
4. Provide no less than three monthly in-service training sessions to other elements
within the Department to prevent and deter employee misconduct as well as to ensure
procedural compliance in the investigation of employee misconduct by non -internal
affairs personnel.
Conducted a total of 18 in-service training sessions, maintaining 100% of this
objective.
5. Compile and provide a yearly report to the State Legislature on certain specific
aspects of discipline meted out by the Department as required by law.
In December 2004, submitted the report to the State Legislature meeting goal
requirement.
Six Month Progress Report on Program Objectives for FY 2004-05
POLICE
OPERATIONS BUREAU
To achieve a burglary clearance rate of 30%.
Of 552 Burglary cases initiated, 86 cases were cleared achieving an average
16% Burglary clearance rate.
2. To achieve a theft/auto theft clearance rate of 30%.
Of 4,289 Theft cases initiated, 1,653 cases were cleared achieving an average
39% Theft clearance rate.
To achieve a robbery clearance rate of 60%.
Of 41 Robbery cases initiated, 17 cases were cleared achieving an average 41 %
Robbery clearance rate..
4. To maintain a sexual assault clearance rate of 80%, which combines adults and
minors as a unit.
Of 273 Sexual Assault investigations initiated, 229 cases were cleared achieving
an average 84% clearance rate.
5. To effect at least 967 DUI arrests.
Arrested 864 DUI arrests or 89% of the established goal.
6. To obtain at least 50,500 citations.
Issued 26,424 citations or approximately 52% of the established goal.
To attain at least 65% service of Court Documents received.
Served 6,942 of the 7,849 of Court Documents received, approximately 88% of
documents.
8. To recover a minimum of 72,000 marijuana plants, provided that the County of
Hawaii accepts Federal and State grants to fund marijuana eradication missions by
Vice Section Officers.
Recovered 31,550 marijuana plants or approximately 44% of objective.
Six Month Progress Report on Program Objectives for FY 2004-05
POLICE
OPERATIONS BUREAU
To conduct 660 hard drug investigations (heroin, cocaine, and crystal
methamphetamine).
Initiated 466 hard drug cases, maintaining 71 % this goal.
10. HI -PAL to serve 60 youths in any two of the five age groups for each month and a
30% participation of "at risk youths" out of all youths served.
Served a combined total of 3,018 youths for the five age groups; of this total,
1,234 or 410/0 were "at risk youths".
11. P.A.G.E. Program to be presented to seventh graders in 13 schools throughout the
County of Hawaii.
During the first half of Fiscal Year 2004-2005, the program was presented to
1,759 seventh graders in 16 schools currently on track to meet this objective.
12. Crime Lab to achieve an assignment clearance rate of 85%.
During the first half of Fiscal Year 2004-2005, the Crime Lab maintained a
114% clearance rate of the 462 cases assigned.
13. To complete 800 project and programs through the development of partnerships
aimed at resolving community problems and improving the quality of life for all
citizens.
Completed 385 projects and programs
Six Month Progress Report on Program Objectives for FY 2004-05
POLICE
ADMINISTRATIVE BUREAU - Administrative Services
1. Conduct 91 Public Safety/Health Talks through various Community Relations
programs.
Conducted 70 talks or approximately 77% of this objective.
2. Conduct 36 station tours for 927 students and community members.
Conducted a total of 29 station tours for 680 students meeting approximately
81 % of goal.
3. Expand Crime Stoppers Program to receive 200 calls through new programs.
Received a total of 187 calls, 10 of which were through the Student Crime
Stoppers Program, meeting approximately 94%.
4. Conduct drug screening of all sworn personnel and initiate pre-employment testing of
civilian personnel.
With the exception of sworn personnel on extended leaves of absence, a total of
359 sworn personnel or 100% were tested.
No approval from HGEA to initiate pre-employment drug testing of applicants
for civilian positions.
5. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and
civilian positions within a six month period.
Sworn staffing at 91 % at the end of the Fiscal Year, a total of 39 vacancies; the
64th Police Recruit Class began August 2, 2004.
Civilian staffing at 96%, actively recruiting and screening applicants for vacant
civilian positions.
6. Improve competence and professionalism of sworn and civilian personnel through
advanced equipment purchases and provide 5,566 hours of on-going training.
During Fiscal Year 2003-2004, department personnel received a total of 6,353
hours of training maintaining 100% of the goal.
Final Status Report on Program Objectives for FY 2003-04
POLICE
ADMINISTRATIVE BUREAU - Administrative Services
7. Increase the level of proficiency in the Word Processing Center with a turnaround
time of less than 10 days for processing reports.
The turnaround time for Police Reports by the Word Processing Center is less
than 10 days for processing reports.
8. Reduction in the number of D.A.R.E. core classes (5th Grade) from FY 2002, to
approximately 4, 500 students.
During the 2003-04, School Year, the D.A.R.E. Program involved approximately
750 students from nine (9) schools. Due to manpower issues, the department did
not fill the D.A.R.E. Coordinator's position after the incumbent retired in
December 2004, therefore, classes were discontinued for the remainder of the
2003-04 School Year.
Furthermore, the 2003-04 School Year D.A.R.E./D.O.E. Grant for all of the
police department's D.A.R.E. Programs was not approved by the State Attorney
General's Office.
9. Make at least 3 major improvements to Public Safety Facilities.
During Fiscal Year 2003-2004, completed the repainting of the mezzanine area
of the Public Safety Building and the Hilo Police Station Cellblock was
completed and opened.
Final Status Report on Program Objectives for FY 2003-04
POLICE
ADMINISTRATIVE BUREAU - Technical Services
1. Issue at least 90 road closure permits.
Issued 97 road closure permits or 108% of goal attained.
2. Issues at least 30 impound letters to vehicle owners.
Issued 34 impound letters or 113% of goal attained.
3. Issue at least 600 traffic violation letters to vehicle owners.
482 traffic violation letters were sent, achieving 80% of goal.
4. Administer at least 9,735 written driver's tests.
Administered 13,003 written driver's tests, approximately 134% of this
objective.
5. Administer at least 3,481 driver road tests.
Administered 5,353 driver's road tests, approximately 154% of this objective.
6. Administer at least 1,596 CDL written tests.
Administered 1,234 CDL written driver's tests, approximately 77% of this
objective.
7. Conduct at least 300 inspection station checks.
Conducted 623 inspections or 207% of goal attained.
8. Process at least 90,420 police reports.
Processed 165,817 police reports or 183% of goal attained.
Final Status Report on Program Objectives for FY 2003-04 3
POLICE
ADMINISTRATIVE BUREAU - Technical Services
9. Issue at least 3,000 firearms permits.
Issued 4,639 firearms permits and registrations or 154% of the goal attained.
10. Install at least 100 mobile radio systems.
Completed 100 mobile radio system installations or 100% of goal attained
11. Conduct at least 100 radio site inspections.
Conducted 107 radio site inspections or 107% of goal attained.
12. Dispatch personnel to at least 127,932 calls for service.
Dispatched personnel to 130,352 calls for service or approximately 102% of the
objective.
Final Status Report on Program Objectives for FY 2003-04 4
POLICE
ADMINISTRATIVE BUREAU - Fiscal Services
1. Process 85% of requisitions received from districts and bureaus within a month.
Processed 5,034 out of 5,538 requisitions received or approximately 91 % of
requisitions received.
2. Fill 95% of all special duty requests for officers.
Filled 6,491 out of 7,317 request for special duty or 89% of requests.
3. Collect and reconcile 83% of leave applications within the month.
Reconciled and collected 5,163 out of 6,255 leave applications or 82% of leave
applications.
4. Fill 90% of requests for storeroom supplies within the month.
Filled 861 out of 919 requests for storeroom supplies or 94% of request.
Final Status Report on Program Objectives for FY 2003-04
POLICE
CRIMINAL INTELLIGENCE UNIT AND INTERNAL
AFFAIRS
Criminal Intelli¢ence Unit
1. Complete 90% of "Other" assignments within 30 days.
Completed 154 out of 156 assignments received within 30 days or 99% of goal
attained.
2. Conduct criminal history checks of prospective Department employees, designated
prospective County employees, and suspected criminal violators within no more than
30 days with a 90% clearance rate.
Completed 617 out of 623 Criminal History checks within the specified thirty
(30) day limitation, meeting 99% of goal.
Develop, maintain, and disseminate intelligence information, which can be utilized to
produce no less than eleven criminal investigations of persons involved in organized
criminal activity per month.
Provided intelligence information, which in whole or in part led to the initiating
of 621 criminal investigations, maintaining this objective.
Compile, produce, and forward to Police Administrators no less than 32 intelligence
(`Control') reports per month.
Completed 360 control reports or 30 reports per month maintaining 94% of this
objective.
5. Provide assistance to other elements within the Police Department either through
intelligence briefings on current crime trends and/or through no less than twelve (12)
in-service training sessions per month.
Provided 146 in-service briefings and training sessions for departmental
personnel, maintaining 101% of this objective.
Final Status Report on Program Objectives for FY 2003-04
POLICE
CRIMINAL INTELLIGENCE UNIT AND INTERNAL
AFFAIRS
Internal Affairs
Conduct complete and thorough internal investigations seeking a monthly clearance
rate of 67%.
During FY 2003-2004 completed 27 out of 40 Internal Investigations or 68% of
the investigations, maintaining 100% of this objective.
Conduct complete and thorough internal inquiries, seeking a monthly clearance rate
of 85%.
During FY 2003-2004 completed 55 out of 98 Internal Inquiries or 56% of the
inquiries were cleared.
3. Provide no less than three monthly in-service training sessions to other elements
within the Department to prevent and deter employee misconduct as well as to ensure
procedural compliance in the investigation of employee misconduct by non -internal
affairs personnel.
Conducted a total of 41 in-service training sessions, maintaining 114% of this
objective.
4. Compile and provide a yearly report to the State Legislature on certain specific
aspects of discipline meted out by the Department as required by law.
In December 2003, submitted the report to the State Legislature meeting goal
requirement.
Final Status Report on Program Objectives for FY 2003-04
POLICE
OPERATIONS BUREAU
1. To achieve a burglary clearance rate of 30%.
Of 1,384 Burglary cases initiated, 301 cases were cleared achieving an average
22% Burglary clearance rate.
2. To achieve a theft/auto theft clearance rate of 30%.
Of 6,766 Theft cases initiated, 2,300 cases were cleared achieving an average
34% Theft clearance rate.
3. To achieve a robbery clearance rate of 60%.
Of 69 Robbery cases initiated, 31 cases were cleared achieving an average 45%
Robbery clearance rate.
4. To maintain a sexual assault clearance rate of 80%, which combines adults and
minors as a unit.
Of 383 Sexual Assault investigations initiated, 252 cases were cleared achieving
an average 66% clearance rate.
5. To effect at least 967 DUI arrests.
Arrested 1,114 DUI arrests or 115% of the established goal.
6. To obtain at least 50,500 citations.
Issued 58,432 citations or approximately 116% of the established goal.
7. To attain at least 65% service of Court Documents received.
Served 16,636 of the 18,550 Court Documents received, approximately 90% of
documents.
8. To recover a minimum of 90,000 marijuana plants, the same level of proficiency as
in FY 2002, provided that the County of Hawaii accepts Federal and State grants to
fund marijuana eradication missions by Vice Section Officers.
Recovered 62,243 marijuana plants or approximately 69% of objective.
Final Status Report on Program Objectives for FY 2003-04
POLICE
OPERATIONS BUREAU
9. To maintain the number of hard drug cases (heroin, cocaine, and crystal
methamphetamine) as initiated in FY 2002 (770 cases initiated).
Initiated 1,608 hard drug cases, achieving 244% of this goal.
10. HI -PAL to serve 60 youths in any two of the five age groups for each month and a
30% participation of "at risk youths" out of all youths served.
Served a combined total of 6,049 youths for the five age groups, of this total,
3,647 or 60% were "at risk youths".
11. P.A.G.E. Program to be presented to seventh graders in 13 schools throughout the
County of Hawaii.
During Fiscal Year 2003-2004, the program was presented to 1,115 seventh
graders in 7 schools currently on track to meet this objective.
12. Crime Lab to achieve an assignment clearance rate of 80%.
During Fiscal Year 2003-2004, the Crime Lab maintained a 99% clearance rate
of the 1,252 cases assigned.
13. To complete 800 project and programs through the development of partnerships
aimed at resolving community problems and improving the quality of life for all
citizens.
Completed 1,003 projects and programs.
Final Status Report on Program Objectives for FY 2003-04
19
PR S ]G C JTMEi ATTORNE
PROSECUTING ATTORNEY
GENERAL PROSECUTION
1. Improve service and monitoring of bench warrant system in partnership with the
Police.
In progress. One dedicated prosecutor investigator is assigned to review old
bench warrant cases for action and to work on developing information and
forwarding updated information to Police for the service of new bench warrants.
Systematic improvements between Prosecutor and Police being developed.
2. Evaluate and improve penal summons service rate for misdemeanor cases through
collaboration with Judiciary, Police and other law enforcement agencies.
Achieved. Judicial policy made to review traffic cases and misdemeanor cases
older than 1999. When reasonable efforts for service made and defendant not
located, Judiciary dismisses unserved cases to address the backlog and ensure
resources are directed to current and viable cases.
3. Pursue property crime victim restitution and monitoring project utilizing volunteers.
In progress. Staffing shortage is impeding progress of this project.
4. Coordinate four training/educational workshops to improve the criminal justice
system and promote crime prevention and early intervention initiatives.
Achieved. Four training/educational workshops have been coordinated/co-
sponsored to date:
- Death Notification and Aftercare — August 30 & 31, 2004, Kona and Hilo
- Drug Court: Substance Abusing Offenders with Mental Health Problems -
September 24, 2004, Waikoloa
- Youth Builders Na Leo Youth Summit — September 25-26, 2004, Hilo
- Child Development Workshop — October 18, 2004, Hilo
5. Meet quarterly with the Hawaii County Police Department to discuss joint initiatives,
policies, and procedures to improve investigations and prosecutions.
Ongoing. To date quarterly meetings have been held with police administration
and vice officers. In addition monthly meetings are held with Community Police
Officers to discuss strategies and appropriate interventions.
Six Month Progress Report on Program Objectives for FY 2004-05
PROSECUTING ATTORNEY
GENERAL PROSECUTION
6. Meet quarterly with Hawaii criminal justice agencies to discuss appropriate
interventions and consequences for offenders.
Ongoing. The Office actively participates in the numerous working groups to
implement innovative strategies which include:
- Big Island Drug Court
- Jail Diversion for offenders with mental illness to provide intense supervision
and prevent recidivism
- Big Island Criminal Justice Committee dealing with overcrowding and other
issues including re-entry of offenders back into the community.
- SHOCAP (Serious Habitual Offender Comprehensive Action Plan).
Statewide participation of juvenile justice agencies to develop a monitoring
program for juvenile offenders exiting Hawaii Youth Correctional Facility.
- Mental Health Offender calendar — to monitor misdemeanor offenders
acquitted of crime based on mental health disorders.
7. Meet regularly with the Police, Courts, service providers and others to improve the
handling of domestic violence, child abuse and sexual assault cases.
Ongoing. The Office actively participates in the following interagency groups:
- DVIAT (Domestic Violence Interagency Team)
- BICAPSA (Big Island Coalition Against Physical and Sexual Assault)
- CJC (Children's Justice Center)
- Statewide sex assault coordination task force
Six Month Progress Report on Program Objectives for FY 2004-05
PROSECUTING ATTORNEY
GENERAL PROSECUTION
8. Maintain a high level of training for prosecutors and staff in basic and specialized
areas of prosecution.
Ongoing. In order to keep up with current trends and strategies prosecutors
and staff have participated in numerous trainings which include:
- Child Dynamics
- 14th National Conference on Domestic Violence
- Cold Case Homicide Investigation Training
- NDAA Trial Advocacy I
- NDAA Trial Advocacy 11
- Prosecuting Drug Cases Course
- Adult Sex Offender
Child and Family Maltreatment Conference
Drug Court: Substance Abusing Offenders with Mental Health Problems
Women, Drugs & Prison
Teen Dating Violence Summit
Critical Incident Training
- MADD Training Institute
- Death Notification & Aftercare
- Hawaii State Coalition Against DV
- Digital Summit
- Crystal Reports
- 2nd Annual Municipal Attorneys Statewide Conference
9. Expand video conferencing capacity with Dept. of Public Safety and Hawaii
Paroling Authority to minimize trauma to victims and witnesses and to reduce costs.
Video conferencing would be used for parole hearings, reduced time hearings,
furlough hearings and arraignments for incarcerated defendants.
In progress. The Office will be providing the Hawaii Paroling Authority a video
conference unit with federal grant funds.
10. Implement recommendations of the lee Summits and comprehensive strategy project
that enhance prosecution.
In progress. Dedicated two deputy prosecuting attorneys in East and West
Hawaii to handle the ice and drug problem on this island. Special efforts are
being made to focus on youth issues by participating in the juvenile drug court.
Six Month Progress Report on Program Objectives for FY 2004-05
PROSECUTING ATTORNEY
GENERAL PROSECUTION
11. Secure County funding to continue the federally funded Drug Prosecution effort.
Achieved. Federal funding has been obtained to continue the Drug Prosecution
unit for a second year.
12. Implement the Juvenile Drug Court by August 2004.
In progress. Juvenile Drug Court is scheduled to start in March 2005 in East
and West Hawaii.
13. Implement the first phase of the Juvenile Intake and Assessment Center project for
East and West Hawaii.
Achieved. Funds obtained from the State Department of Health Child and
Adolescent Mental Health Division to fund planning and coordination of the Big
Island Juvenile Intake and Assessment Center.
14. Develop an action plan to address habitual criminal and serious violentjuvenile
offenders utilizing the elements from the SHOCAP (Serious Habitual Offender
Comprehensive Action Program) model.
In progress. A statewide planning committee has developed a conceptual plan
for the pilot SHOCAP in Hawaii County.
15. Complete the Youth Economic Center in collaboration with the Bay Clinic, Inc. by
August 2004. The Youth Center will provide a network of support for youth to
develop job readiness skills and economic opportunities.
In progress. The Pulama Project of the Bay Clinic is overseeing completion of
the Kea`au Youth Center.
16. Support designation of P2hoa as a federally recognized Weed and Seed area and
assist in identifying a West Hawaii site for future designation.
Achieved. The Office submitted the application for designation of Pahoa town
as a federal Weed and Seed site and was awarded official designation in October
2004. The Office has also obtained a federal grant for a Weed and Seed
Coordinator.
Six Month Progress Report on Program Objectives for FY 2004-05
PROSECUTING ATTORNEY
GENERAL PROSECUTION
17. Implement the enhanced Case Tracking System migration project that will include an
interface with the Police Records Management System (RMS) and computer
generated victim notification.
In progress. The Hawaii Island Tracking System (HITS) was implemented in
October 2004 replacing the former Wang based case tracking system. Computer
generated victim notification and other enhancements are in progress. The
interface with the Police RMS is being delayed until additional funding can be
obtained.
18. Participate in implementation of the Criminal Justice Information System (CJIS)
Horizontal Integration project that will streamline information input between Police,
Prosecutors and Judiciary.
In progress. The Hawaii Criminal Justice Data Center is taking the lead in this
project. Hawaii County has been selected as the site for a pilot project.
Six Month Progress Report on Program Objectives for FY 2004-05
PROSECUTING ATTORNEY
GENERAL PROSECUTION
1. Participate with the Juvenile Drug Court planning team to formulate an appropriate
Juvenile Drug Court structure and seek funding for implementation by January 2004.
Objective achieved. Two deputies have participated with the judiciary and
public defenders to plan and design the juvenile drug court program for Hawaii
island. The juvenile drug court program is scheduled to begin in January 2005.
2. Coordinate four training/educational workshops to improve the criminal justice
system and promote crime prevention and early intervention initiatives.
Objective achieved. Five workshops held in 2003-2004.
- July 15, 2003 — Aftermath of Mass Violence workshop held, attended by 48
people from government, private and non-profit agencies.
- August 14, 2003 — Ice Effects on the Infant Brain workshop held, attended by
163 people from the community, government, private and non-profit
agencies.
- September 26-27, 2003 — Youth Action Summit held at KMC, 79 students
from high schools throughout the island participated.
- October 25, 2003 — Youth Celebration held in Kona to recognize and share
information on youth initiatives ongoing in West Hawaii. Attended by 80
people from public and private sectors and the community.
- February 27, 2004 — Mobilizing Our Community workshop held in Hilo to
promote collaboration for positive youth development.
3. Secure finding to continue the Community Empowerment Organization (CEO)
project in nine judicial districts of the Big Island by July 2003.
Objective achieved. The project framework has been adopted by the Hawaii
County Resource Center with a community coordinator working with
community groups on capacity building and problem solving. Quarterly
Resource Team meetings continue to bring County department heads together
with community representatives to share ideas, address issues and problem
solve. Facilitators in each of the districts have been identified and are contracted
on an as needed basis.
4. Migrate case tracking system from Wang to PC based system.
In progress. The migration of our FACTS case tracking system from a Wang
platform to a PC based platform is targeted for completion in October 2004.
Data conversion was completed in June 2004. The new case tracking system,
HITS, Hawaii Island Tracking System, includes numerous enhancements to the
previous system and will improve efficiency and provide the ability for future
interfaces with other information systems.
Final Status Report on Program Objectives for FY 2003-04
PROSECUTING ATTORNEY
GENERAL PROSECUTION
Implement an interagency information sharing system to augment the current intake,
assessment and referral process forjuvenile offenders by August 2003. This will
include schools, law enforcement, the judiciary, and public and private social service
agencies on the Big Island.
Phase one achieved. The Office has identified a funding source and will be
securing funding in September 2004 to start up the Big Island Juvenile Intake
and Assessment Center project (BIJIAC). The SHOCAP (Serious Habitual
Offender Comprehensive Action Plan) project continues to be in the conceptual
developmental phase.
6. Establish a Youth Economic Center in collaboration with the Bay Clinic, Inc. by
August 2003. The Youth Center will provide a network of support for youth to
develop job readiness skills and economic opportunities.
In progress. The project coordinator has been hired and the center design has
been completed. Project implementation will continue under the supervision of
the Pulama Project of Bay Clinic.
7. Implement a multi -media campaign to raise public awareness regarding Hawaii
County's priority risk factors that contribute to juvenile delinquency and related
youth issues by January 2004.
Objective achieved. A tabloid entitled Youth Builders 2003, "Let Our Children
Blossom" was circulated with the Hawaii Tribune Herald and West Hawaii
Today newspapers on November 30, 2003. In addition, information on ongoing
projects and initiatives has been disseminated via radio on Community Forum
and on television's public access channel on two programs, What's Up In the
County and Healing Our Island.
Study mental health fitness and insanity defense laws forjuveniles and adults,
including civil commitment laws and propose appropriate legislation by January
2004.
In progress. Work is continuing with the State Department of Health and other
partners. Issues beyond our jurisdiction still need to be resolved before
legislation can be proposed on these issues. We have however, collaboratively
created a handbook and forms to improve the processing of criminal offenders
who have mental health problems and also participated in collaborative
meetings with the Hawaii Psychological Association.
Final Status Report on Program Objectives for FY 2003-04
PROSECUTING ATTORNEY
GENERAL PROSECUTION
9. Develop with the community a "cookbook" of strategies to address public safety
issues in communities by September 2003.
Objective achieved. A "cookbook" has been developed to address community
problems. It includes procedures to close dead-end roads, create trespass
warnings, initiate nuisance abatement actions, etc. As other issues are addressed
by the Community Oriented Prosecution project, "recipes" will be added to the
"cookbook".
10. Meet quarterly with the Hawaii County Police Department to discuss joint initiatives,
policies, and procedures to improve investigations and prosecutions.
Objective achieved. Quarterly meetings have been held with Police
administration and operations as well as with Vice personnel. Monthly meetings
were held with Community Policing officers.
11. Meet quarterly with Hawaii criminal justice agencies to discuss appropriate
interventions and consequences for offenders.
Objective achieved. The office is an active participant in numerous statewide
and islandwide interagency groups to develop interventions and strategies to
improve the criminal justice system. These groups include: Law Enforcement
Coalition (LEC), Hawaii Prosecuting Attorney's Association (HPAA), State Ad
Hoc Committee to Address Ice Issues; Children's Justice Center Advisory
Committee, Child Welfare Services Advisory Committee, Statewide Sexual
Assault Legal -Medical Committee, Governor's Traffic Safety Advisory
Commission, Western Community Policing Center State Advisory Committee,
Big Island Drug Court, Gang Task Force, Big Island Criminal Justice Task
Force, Mental Health Diversion Task Force, WSIN (Western States Intelligence
Network), and HIDTA (High Intensity Drug Trafficking Area), Domestic
Violence Interagency Team (DVIAT) and Visitor Aloha Society (VASH).
Final Status Report on Program Objectives for FY 2003-04 3
20
PUBLIC WORKS
PUBLIC WORKS
ADMINISTRATION
1. Monitor divisions and regularly review and update policies and procedures to ensure
quality services utilizing available resources as measured by favorable financial status
reports 90% of the time.
During the first six months of the fiscal year, 92% of the percent of the
Department's performance reports were favorable, exceeding our departmental
goal of 90%.
2. Communicate Public Works matters with the Mayor and provide information to the
community via meetings, use of various media, brochures, press releases, and/or
public notices.
During the first six months of the fiscal year, the Director had a total of 385
meetings to discuss Public Works matters and provide information to the
community. In addition, 27 public notices/advertisements were published in
various newspapers throughout the State. Information regarding construction
and consultant contracts are also posted on the County Website.
3. Process reimbursement requests for federal projects on a quarterly basis.
All projects with qualified expenditures during the first quarter were submitted
for reimbursement. Reimbursement requests for the second quarter are
currently being prepared.
4. Improve the accuracy of purchasing and accounts payable documents, as measured by
the number of returned forms. Returned items should not exceed a quarter of a
percent (0.25%) of the total requisitions issued.
This goal has been met. The implementation of the County's new computer
program (FRESH) has resulted in a higher number of accounts payable
documents being processed through our office. To date, a total of 6,037 accounts
payable documents have been processed. Of this total, 6 documents (.001 %)
were returned for corrections.
Six Month Progress Report on Program Objectives for FY 2004-05
PUBLIC WORKS
ADMINISTRATION
Process paperwork to minimize the time to fill departmental vacancies:
➢ By having the divisions submit their requests to fill within 5 working days after
receiving a vacancy notification at least 95% of the time.
Goal achieved — 97% of requests to fill have been submitted within 5 working
days after vacancy notification.
➢ Administration office will then process the division's requests to till and submit to
Civil Service within 5 working days at least 95% of the time.
97% of requests to fill have been forwarded to Civil Service by Public Works
Administration within 5 working days.
➢ Upon receipt of the approved paperwork from Civil Service, the divisions will fill
their vacant positions within 45 calendar days at least 95% of the time.
During the first six months of the fiscal year, divisions filled vacant positions
within the 45 -calendar day goal 94% of the time. This percentage is slightly
lower than our anticipated goal of 95%. The Personnel Management
Specialist is currently reviewing procedures to streamline the hiring process,
thus enabling the Department to reach its set goal for the year.
6. Reduce the total department -wide claims due to injury from industrial accidents by
10% through expanded training programs that provide a greater awareness of
personal and operational safety.
This goal was not met. There were a total of 35 industrial accidents riled during
the period of July 2004 through December 2004.
7. Encourage employee participation in any safety related training to have at least one-
third of the total departmental employees trained per year.
To date, 43% of Public Works employees have participated in safety related
training. This exceeds our departmental goal of 33%.
8. Process contracts from bid opening to notice of award within 60 calendar days at least
90% of the time.
86% of the contracts awarded during the period was awarded within 60 days of
bid opening. One project awarded required additional days to process due to a
mathematical error on the apparent low bidder's submittal.
Six Month Progress Report on Program Objectives for FY 2004-05
PUBLIC WORKS
BUILDING
1. Complete the plan review of 90 % of residential permits within 10 calendar days.
Residential plan review is averaging between 2-5 weeks between both the East
and West Side. We do not have adequate staffing on both sides that will permit
us to meet the goal of complete the plan review of 90% of residential permits
within 10 calendar days. Additional staffing has been requested to help with
residential plan review for both sides. Additional clerical staff has been also
requested for the West Side. Although we probably won't be able to fill these
positions in time to help us meet this fiscal year's goal.
2. Complete 90 % of requested inspections within 4 working days.
We are meeting this goal by doing overtime. All inspectors respond within 48
hrs, either to do the inspections or calls to schedule the inspections. Overtime is
now in its second year and it is starting to take its toll. Additional building and
electrical inspectors have been requested for the West Side.
Schedule and complete 50 % of routine (non-critical) maintenance and repair requests
within 30 calendar days of receipt of request.
Maintenance and repair is about 90%, with work being done in less than the 30
days allowed.
Adopt the 1997 Uniform Building Code with amendments.
Uniform Building Code with amendments will be sent to Counsel by the
February to March of 2005.
5. All building, electrical and plumbing permit applications will be computerized.
Permit status and tracking will be open to the general public through the Internet.
Permit applications are not 100% complete, as a few system flaws have to be
worked out, and are presently working with the maintenance contractor on
enhancements to get the program to run more efficiently.
Six Month Progress Report on Program Objectives for FY 2004-05
PUBLIC WORKS
ENGINEERING
Revise/amend Chapter 10, Erosion and Sedimentation Control, of the Hawaii County
Code by June 30, 2005 subject to the receipt of State funds.
State funds received but were $10,000 less than original commitment. Obtained
additional $10,000 from Corporation Counsel. Original completion date not
applicable due to the 1 -year suspension pending receipt of funds. Consultant
contract revised November 15, 2004 with a May 8, 2006 anticipated completion
date.
2. Establish a public information element for our Flood Plain Management Program.
Program has a low priority due to the addition of unforeseen projects. We hope
to initiate/improve public awareness through a demonstration project in
Downtown Hilo.
3. Continue participation in the State/FHWA Statewide Transportation Improvement
Program (STIP).
The County of Hawaii has 11 projects listed on the FY04-06 STIP. We are
requesting $19.88 million in FHWA dollars.
Respond to or process 75% of all time sensitive documents, such as subdivision,
change of zone and variance applications, etc. by their stipulated deadline.
Currently meeting our goal with a response rate of approximately 75%.
Respond to or process 65% of all materials that do not have stipulated deadline such
as construction and grading plans, complaints, environmental matters, etc. within two
weeks.
Because of increased volume of private sector activity we are unable meet our
goal. We are able to respond/process 65% of materials submitted within four
weeks.
Provide same day service for 65% of all permits issued by the Division, including
building permits.
Currently meeting our goal with a response rate of approximately 65%.
Six Month Progress Report on Program Objectives for FY 2004-05
PUBLIC WORKS
ENGINEERING
7. Complete construction of 1 bridge approved to use Federal Aid funds by June 30,
2005.
Solving Kona's traffic congestion has delayed the project.
8. Award the construction of 77 intersections as required by the County's ADA Curb
Cut Implementation plan by June 30, 2005.
Design nearly completed. Anticipate award of construction as planned.
Six Month Progress Report on Program Objectives for FY 2004-05
PUBLIC WORKS
AUTOMOTIVE
1. Support the various County departments/agencies islandwide with repair,
maintenance and welding services, and by performing at least 90% of these services
by staff (versus contract).
Received by staff 1,362 work orders, of which 1,327 were completed or 97%.
Contracted out 80 work orders or 3%.
2. Reduce the average monthly repair backlog for the Construction section by 10% less
than the FY 2002-2003 actual figures.
The construction section did not meet their objective. The backlog for repairs
increased by 24 during the period of July 2004 to December 2004.
3. Reduce the average monthly repair backlog for the Automotive section by 10% less
than the FY 2002-2003 actual figures.
The automotive section did not meet this objective. The backlog for repairs as
compared to FY 2003-2004 decreased by 2 during the period July 2004 to
December 2004, which decreased the average monthly repair backlog to 24.
Reasons for both sections not meeting their objectives is due to construction and
auto mechanics out on worker's compensation or personal injuries. Past budget
cuts and a zero increase budget for many years have set the division back by
having to keep and repair older equipment and vehicles, which have not been
replaced on a timely schedule. We do not have ample manpower to repair and
maintain all of the County's fleet of vehicles and equipment.
Six Month Progress Report on Program Objectives for FY 2004-05
PUBLIC WORKS
FLOOD CONTROL
1. Continue to conduct semi-annual inspections of flood control system.
For July to December 2004, the U.S. Army Corps of Engineers inspected various
flood control systems, including those in the districts of South Hilo, North/South
Kona and Ka`n.
2. Continue to maintain flood control systems.
a. Prevent deterioration of structures by repairing within six months.
b. Clear debris such as mud, rocks, branches, etc. from channel within three months.
c. Control weed and brush growth by using herbicides and mowing quarterly.
For July to December 2004, we continued the maintenance and repair work of
various flood control systems, including those in the districts of South Hilo,
North Hilo/Hilmfikua, North/South Kona, Ka`u and Puna.
Six Month Progress Report on Program Objectives for FY 2004-05
PUBLIC WORKS
ADMINISTRATION
1. Monitor divisions and regularly review and update policies and procedures to ensure
quality services utilizing available resources as measured in quarterly performance
reporting.
This fiscal year, 93% of the quarterly performance reports submitted were
favorable — an indication that our divisions were able to effectively utilize
budgeted resources and maintain a quality level of service to the public.
2. Communicate Public Works matters with the Mayor and provide information to the
community via meetings, use of various media, brochures, press releases, and/or
public notices.
During the past year, the Director had a total of 664 meetings to discuss Public
Works matters as well as provide information to the community. In addition,
Public Works Administration published 58 advertisements/ public notices in
various newspapers throughout the State. Information regarding construction
and consultant contracts are also being posted on the County Website.
3. Process reimbursement requests for federal projects on a quarterly basis.
All projects with qualified expenditures were submitted for reimbursement at
minimum on a quarterly basis. There were 46 requests for federal
reimbursement processed during the fiscal year.
4. Improve the accuracy of purchasing and accounts payable documents, as measured by
the number of returned forms. Reduce the items returned by 10%.
A total of 7 purchasing and accounts payable documents were returned as
compared to 8 last fiscal year, therefore, achieving our goal.
5. Process paperwork to reduce departmental vacancies to less than 5% of the total
number of positions.
This goal was not met. Departmental vacancies remained at 6% of the total
funded positions. The domino effect of separations result in a fairly constant
number of vacant positions throughout the year.
6. Process contracts from bid opening to notice to proceed within 90 calendar days.
General construction contracts were processed within 90 calendar days as set
forth in our departmental goals. Federal aid projects, which require additional
approvals by State and Federal agencies before notice to proceed can be given,
have a slightly higher average.
Final Status Report on Program Objectives for FY 2003-04
PUBLIC WORKS
BUILDING
1. Complete the plan review of 90 % of residential permits within 10 calendar days.
Residential plan review is taking between 3-5 weeks between both East and West
Hawai'i. We do not have adequate staffing on both sides of the island that will
permit us to meet the goal of completing the plan review of 90% of residential
permits within 10 calendar days. More staffing is required on the West side of
the island to help out with building and electrical inspections. Presently, the
residential plan reviewer is also responsible for inspections. Plan review on the
East varies.
2. Complete 90 % of requested inspections within 4 working days.
We are meeting this goal with overtime. All inspectors respond within 48 hrs,
either to do the inspections or calls to schedule the inspections. Overtime is now
in its second year and it is starting to take its toll. We need more inspectors
especially on the West side of the island.
Schedule and complete 50 % of routine (non-critical) maintenance and repair requests
within 30 calendar days of receipt of request.
Maintenance and repair is about 90%, with work being done in less than the 30
days allowed.
4. Create backup hard copies of 25% of existing house numbering tax maps by June 30,
2003.
We are not creating backup hard copies. House numbering is under the
jurisdiction of the Planning Department.
5. Adopt the 1997 Uniform Building Code with amendments.
A draft has been sent to Corporation Counsel for their review and comment.
6. All building, electrical and plumbing permit applications will be computerized.
Permit status and tracking will be open to the general public through the internet.
Computerized Permit processing has been implemented the beginning of
January 2004. It is not fully functional, as there are a few bugs and tweaks that
need to be worked through. Permit status and tracking will be available to the
public once the system is up and running at 100%.
Final Status Report on Program Objectives for FY 2003-04
PUBLIC WORKS
ENGINEERING
Revise/amend Chapter 10, Erosion and Sedimentation Control, of the Hawaii County
Code by June 30, 2004.
Consultant contract has been suspended due to the State Department of Health's
inability to provide the matching funds. State legislature allotted funds for the
2004-05 FY.
2. Revise Chapter 22 to establish dedication standards by June 30, 2004.
Though road dedication procedure has been drafted, project has been postponed
due to changing Departmental priorities. Will continue to work on the
ordinance but on a time available basis.
3. Revise Chapter 22 to establish a county cost sharing process for required utility pole
relocations for County CIP projects by June 30, 2004.
Project postponed due to changing Departmental priorities. Will continue to
work on the ordinance but on a time available basis.
4. Continue participation in the State/FHWA Statewide Transportation Improvement
Program (STIP).
Awarded the 1.8 Million dollar Kilauea Corridor Traffic Signal Upgrade
project, the 1.4 Million dollar Kinoole Corridor Traffic Signal Upgrade project,
the 6.8 Million dollar Kawailani Street Bridge Replacement project and two
ADA curb ramp projects ($800,000).
5. Respond to or process 75% of all time sensitive documents, such as subdivision,
change of zone and variance applications, etc. by their stipulated deadline.
Currently meeting our goal with a response rate of approximately 75%
Respond to or process 65% of all materials that do not have stipulated deadline such
as construction and grading plans, complaints, environmental matters, etc. within two
weeks.
Currently meeting our goal with a response rate of approximately 70%.
Final Status Report on Program Objectives for FY 2003-04
PUBLIC WORKS
ENGINEERING
Provide same day service for 65% of all permits issued by the Division, including
building permits.
Currently meeting our goal with a response rate of approximately 75%.
8. Complete construction of 2 bridges approved to use Federal Aid funds by June 30,
2004.
We have completed the design for one of the projects (Kalopa Bridge
Replacement) and will be advertising for bids shortly. Construction has not been
started because of a shortage of manpower in the office. The other bridge is
Reeds Island Bridge. Delays in this project are due to lack of manpower also.
9. Award the construction of 53 intersections as required by the County's ADA Curb
Cut Implementation plan by June 30, 2004.
We have awarded contracts for the construction of 46 intersections.
Final Status Report on Program Objectives for FY 2003-04
PUBLIC WORKS
AUTOMOTIVE
1. Support the various County departments/agencies island wide with repair,
maintenance and welding services, and by performing at least 90% of these services
by staff (versus contract).
Received by staff 3,007 work orders, of which 2,786 were completed by staff, or
93%. Contracted out 221 work orders or 7%.
2. Reduce the average monthly repair backlog for the Construction section by 10%.
The construction section did meet their objective. The backlog for repairs
decreased by 7 during the period of July 2003 to June 2004, which decreased the
average monthly backlog to 32.
3. Reduce the average monthly repair backlog for the Automotive section by 10%
The automotive section did not meet this objective. The backlog for repairs as
compared to FY 2002-2003 decreased by 2 during the period July 2003 to June
2004, which decreased the average monthly backlog to 27.
Reasons the Automotive section did not meet their objective is due to vacancies
of auto mechanics with injuries and are on worker's compensation. We do not
have ample manpower to repair and maintain all of the County's fleet of vehicles
and equipment.
Final Status Report on Program Objectives for FY 2003-04
PUBLIC WORKS
FLOOD CONTROL
1. Continue to conduct semi-annual inspections of flood control system.
Inspections in the South Hilo, Ka`o and Kona districts were completed by Soil
Conservation Service and U.S. Army Corps of Engineers.
2. Continue to maintain flood control systems.
a. Prevent deterioration of structures by repairing within six months.
b. Clear debris such as mud, rocks, branches, etc. from channel within three months.
c. Control weed and brush growth by using herbicides and mowing quarterly.
Continued the maintenance and repair work of various flood control systems,
including those in the districts of South Hilo, North Hilo/Hiim3kua, North/South
Kohala, North/South Kona, Ka`u and Puna.
Assisted Engineering Division with $44,577 in funding for Hina Lani Street
Drywell Reconstruction Project (North Kona).
Final Status Report on Program Objectives for FY 2003-04
2
RESEARCH &
DEVEL,0PMfT
RESEARCH & DEVELOPMENT
AGRICULTURE
Protect Big Island's important agricultural lands by convincing the County Council to
pass an ordinance that will prevent the conversion of these lands to non-agricultural
uses.
Assisted the Big Island Farm Bureau in drafting testimony in support for the
preservation of important agricultural lands during the General Plan hearing
and in drafting a county resolution to identify and protect important
agricultural lands on the Big Island.
2. Partner with the State and private sector in promoting agricultural products at the
local, national and international levels by leveraging County funds at a ratio of at
least 1:5.
Awarded ten marketing and promotional programs. Total amount of grant
provided was $61,000 that was used to leverage $193,100 of private funds and
$55,000 of State funds, a ratio of $1:5. The following are the marketing and
promotional programs:
2004 Big Island Farm Fair
Hawaii Ag Ventures
2005 Hawaii State Farm Fair
MIDPAC Horticultural Expo
HICC Agriculture Products Expo
Hawai`i's Flowers Brand Program
Hawaii Tropical Fruit Promo
2005 Orchid Show
Ka`a Coffee Market Development Program
Marketing of High Quality Hawaii Papaya
3. Leverage County funds at a ratio of at least 1:5 for agriculture research and for
agricultural extension programs.
Awarded six research projects. Total amount of grant provided was $34,175
that was used to leverage $24,000 of private funds and $272,500 of State and
Federal funds, a ratio of 1:9.68. The following are the research projects:
Adoption of Specialty Tea Technology for Big Island
Anthurium Gene Transformation System Research
Development of Ovitraps for Mosquito Control
Effects of Photo Selective Shadecloth on Potted Foliage
Development & Demonstration of Low Cost Aquaculture
Increasing Disease Resistance & Consumer Acceptance of Taro
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
AGRICULTURE
Awarded seven agricultural extension programs. Total amount of grant
provided was $25,900 that was used to leverage $74,000 of private funds and
$31,000 of State funds, a ratio of 1:5.05. The following are the agricultural
extension programs:
Symposium on Sustainable Forestry for Big Island
Certified Landscape Technician Training Program
Basics in Landscape Maintenance Training Program
45th Annual HMNA Conference
7`h Annual HOGA Conference
Organic Inspector Training Program
Ag 2004 Conference
4. Educate at least ten prospective participants of County/State-funded trade shows/fairs
on basic mechanics of marketing by conducting workshops.
Conducted one workshop on how to market products to three trade show
participants.
5. Develop Phase II of the Ka`u Agricultural Water Project.
Proposals for Phase II of the Ka`u Agricutltural Water Project is in progress.
Proposals will to be submitted by Ka`u Agribusiness to the County in February
2005.
6. Coordinate with Planning Department to develop policies for agricultural tourism.
A bill was drafted on ag tourism as permitted use in certain lands in Hawaii
County for hearing with the Planning Commission on February 4, 2005.
7. Dedicate some County lands for agriculture research.
No progress. Pacific Basin Agriculture Research Center is changing plans.
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
TOURISM
Partner with visitor industry organizations selected to implement generic marketing
and advertising campaigns directly related to promoting Hawai`i's Big Island as an
attractive destination to visit by June 2005.
A contract with the Big Island Visitors Bureau to develop a generic on -island
marketing/ad campaign was executed last year, but the contractor was unable to
meet the terms of the agreement. R&D is currently in conversations with other
possible contractors to carry out this endeavor and to contract with such an
entity prior to June, 2005.
Objective yet to be met.
Provide funding and/or support to at least ten festivals and four sporting events that
attract visitors to Hawai`i's Big Island.
Festivals funded via HTA Product Enrichment Program funding included:
He Halia O Liliuokalani Festival; Big Island Hawaiian Music Festival;
Waimea Cherry Blossom Festival; National Park Service Cultural Festivals;
Hilo Chinese New Year Festival; May day is lei Day Festival; Puna
Performing Arts Festival; lolani Luahine Hula Festival; Mark Twain
Festival; N. Kohala Kamehameha Day Celebration.
Sporting events funded through the department included:
Big Island International Billfish Tournament; World Sprints; Big Island
Marathon; Panaewa Stampede Rodeo.
Funding was matched at least 1:1 for each contract.
Objective met.
3. Provide seed grants to at least six community groups to develop tourism products
and/or programs that enhance the island's culture and visitor experience.
Such grants included such products as: The Filipino Immigration
Centennial Celebration; The Heritage Ranch Interpretive Play; Grandfather's
House Korean Exhibit; East Hawaii Tsunami Corridor; Kona Pacific Farmers
Coop Exhibits; Hawaii AgVentures Ag Tourism Project; Hawaii's Cultural and
Natural landscape Program.
Again, funding was matched at least 1:1 for each contract.
Objective met.
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
TOURISM
4. Increase the inventory of tourism resources to facilitate in the planning and
development of tourism programs for Hawai`i's Big Island by June 2005.
HTA has increased its allotment to the county by a total of $125,000, part of
which will be used to increase products and part of which will be used to begin
developing a Hawaii County Tourism plan.
Objective met by 50%
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
ECONOMIC DEVELOPMENT
1. Administer the Enterprise Zone (EZ) Program and coordinate with the Department of
Business, Economic Development & Tourism (DBEDT) for the dissemination of EZ
information and to promote the enterprise zones via meetings and literature. Increase
number of tenants by ten percent.
As of June 30, 2004, a total of 46 Hawaii Island businesses participated in the
Enterprise Zone Program. A total of three new tenants enrolled in the program
by December 31, 2004, or 60 percent of the projected five new business for the
year.
Completion rate of 60 percent.
Coordinate with the Economic Development Administration (EDA) on EDA projects
and administer the Comprehensive Economic Development Strategy (CEDS)
according to EDA guidelines to qualify County of Hawaii projects for Federal
funding by June 2005.
Updated Hawaii County's CEDS and submitted to EDA for approval.
Completion rate of 50 percent.
3. Provide funding to five organizations for economic development projects that will
match each dollar provided with five dollars from other funding sources.
Funding provided to the following organizations:
Kona-Kohala Chamber of Commerce for a Data Book and Business Directory;
Na'alehu Main Street for doors to develop a community kitchen;
Na'alehu Theatre for the Plantation Movie Theatre Museum Product
Development;
UH College of Business & Economics for the development of a business plan for
a UH Hilo PGA Professional Golf;
Kona -Historical Society for a Historic Kailua Village Walking Tour Brochure;
Pulama la Kona Heritage Council for reprinting of the Drivers Guide to the
Kona Heritage Corridor brochure.
Completed.
4. Provide technical assistance in the preparation of three grant applications by County
departments or community organizations.
Assisted Hawaii County Fire Department with a grant application to USDA for
$20,000 to provide shelter for equipment in Na'alehu.
Completion rate of 33 percent.
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
ECONOMIC DEVELOPMENT
5. Partner with other organizations to prepare the workforce for job opportunities and to
assist incumbent workers for job retention or advancements through training or
retraining by June 2005.
Provided partial funding and established partnership with Hawaii Community
College's Rural Development Program to create job opportunities and assist in
preparing the workforce for anticipated job openings.
Completion rate of 50 percent.
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
ENERGY
Monitor energy savings from retrofits carried out by a performance contract at the
Hilo Public Safety Building and Kona Police Station. Administers this contract as
needed.
Effective October 30, 2004, cumulative electricity cost savings from retrofits
carried out to these two facilities in 2001 totaled $538,362, exceeding the
$429,267 guaranteed by the contractor, Honeywell Inc. Operation of the HVAC
systems has also been satisfactory during this period.
2. Implement cost-effective lighting retrofits in County facilities as funding and
available in-house County manpower permit.
Availability of in-house electricians' manpower has not permitted further
progress.
3. Represent the interest of Hawaii County in the Utility's Integrated Resource
Planning, in PUC dockets, and at the Hawaii State Legislature.
The Energy Coordinator is participating in PUC hearings on the design of utility
rates to meet the goals of Act 95 requiring 20 percent renewable energy in the
utility mix of power by year 2020.
Maintain County energy emergency preparedness plans consistent with State energy
emergency plans.
Monitored all Civil Defense advisories put out by DBEDT Energy Division.
5. Cooperate in energy efficiency programs of the Department of Water Supply (DWS)
and provide administrative oversight of the $42,810 awarded DWS by the U.S.
Department of Energy.
In November, DWS reported to Rebuild Hawaii Consortium on this program.
The scope of work related to the $42,810 grant has been largely completed.
6. Participate in the Rebuild America program to obtain technical assistance and grants
from the U.S. Department of Energy and to provide assistance to other organizations
and communities interested in energy efficiency.
Assisted the Hawaii Energy Policy Forum of UH Manoa apply for an EPA
grant to develop an outreach program for children to teach their families to
conserve energy in their homes.
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
ENERGY
7. Implement a revolving loan fund to assist low-income homeowners to purchase solar
water heaters for their residences.
Despite lack of funding from the County to set up a revolving loan, HELCO and
the Credit Union of Hawaii plan on setting up a solar water heating loan
program for low-income homeowners at interest rates of zero and three percent
starting in January 2005.
Apply for utility Demand Side Management rebates for energy efficiency measures
installed at County facilities.
No rebates were available during this period.
9. Foster the growth of existing and new science and technology-based industries in
Hawaii County.
The Energy Coordinator represented Mayor on the Board of Directors of
NELHA, which is now nearing financial self-sufficiency.
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
HAWAII COUNTY RESOURCE CENTER
• Information Resources Program
1. Collect statistical information for the County of Hawai `i Data Book by June 2005.
Completion rate of 10 percent.
2. Compile monthly economic data (showing previous year comparisons) and distribute
to interested parties as the County of Hawai `i Statistics; provide accessibility via
County of Hawai`i's web site.
Completion rate of 50 percent.
3. Fulfill research and informational needs of the County through the acquisition and
maintenance of relevant research materials.
Completion rate of 50 percent.
4. Maintain a clip file of articles of interest to, and in support of departmental programs
and generate an annual subject index of articles affecting Hawaii County by June
2005.
Completion rate of 20 percent.
5. Maintain the Library Information System (LIS) database by classifying and
cataloging library materials. Work with Department of Data Systems to convert LIS
system from WANG to ACCESS by June 2005.
Completion rate of 20 percent.
6. Provide research assistance to fulfill the data requirements of grant proposals.
Completion rate of 50 percent.
Respond to all requests for statistical, reference and program information daily and on
demand.
Completion rate of 50 percent.
8. Review and update the County of Hawaii Facts and Figures, published by the
Department of Business, Economic Development and Tourism by June 2005; provide
accessibility via County of Hawaii web site.
Completion rate of 25 percent.
Six Month Progress Report on Program Objectives for FY 2004-05
RESEARCH & DEVELOPMENT
HAWAII COUNTY RESOURCE CENTER
• Capacity Building Program
1. Continue to seek funding support for potential island -wide initiatives and Hawaii
County Resource Center (HCRC)) operations.
HCRC receives information almost daily via email and regular mail regarding
grant sources and related trainings, most of which is available to private,
nonprofit organizations and not to government entities. HCRC tries to
appropriately disseminate the often time -sensitive information. HCRC has been
participating in efforts to bring funding support to two potential, island -wide
initiatives: (l) Community Development Planning and (2) training of groups of
community members to become volunteer responders in the event of disaster, an
important component of HCRC's "Project Kumiai" (see number 8). HCRC is
receiving limited funding to provide facilitation and other support services for
the "Hawai`i Island Geothermal Direct Use Working Group," a project of the
County Department of Research and Development and the State Department of
Business, Economic Development, and Tourism. The project is expected to
continue through September 2006.
2. Increase the staffs capacity as community and County requirements grow according
to HCRC's June 2003 Business Plan.
HCRC's June 2003 Business Plan needs revisiting. Its timeframe covered 2003-
2004. It was written by the Resource Center's first coordinator in 2002, and we
are presently operating under a fourth coordinator. While most of the major
goals and objectives of the plan remain relevant, its specific recommendations
need to be reviewed and updated.
3. Evaluate the infrastructure of HCRC to ensure its capacity is effectively able to serve
our communities and County departments.
HCRC's capacity to effectively serve communities island -wide as well as County
departments is limited by its staffing (two, temporary full-time positions) and its
lack of permanent funding. Consequently, the Resource Center's focus tends to
shift with the funding that is available at any particular time. Staff turnover in
the coordinator position has affected program continuity. Most recently a new
coordinator was hired in mid-October 2004. HCRC's staff and its interagency,
multi -disciplinary Steering Committee meet monthly to strategize ways of
strengthening and stabilizing the program. HCRC's accessibility to West
Hawaii has recently been strengthened with the opening of a Kona office located
in the County Prosecutor's office in Kealakekua.
Six Month Progress Report on Program Objectives for FY 2004-05 10
RESEARCH & DEVELOPMENT
HAWAII COUNTY RESOURCE CENTER
4. Continue to build and train a volunteer force to become capacity builders within their
districts, communities, and neighborhoods.
HCRC's limited staffing and funding makes it all the more critical that a trained
and reliable corps of volunteers be available to the program. This will increase
HCRC's ability to respond to requests by communities and County agencies.
During October - December 2004, volunteer recruitment and application
materials were developed; a contact list of volunteer facilitators, recorders, grant
coaches and reviewers currently known to the program has been compiled; a
survey of training needs and interests was conducted; and potential trainers are
being identified.
5. Identify, train, and coordinate roles and responsibilities of volunteer facilitators for
each major district and community. Facilitators are vital links to our communities
and County government.
Through the Community Oriented Policing Services (COPS) grant which funded
75 percent of HCRC's operations during this period, trained facilitators were
paid stipends and mileage while working with community anti-drug initiatives in
the north, east, and west parts of the island. HCRC continues to search for a
COPS facilitator to cover the south side. (The COPS grant ends in April 2005.)
In addition to COPS -related facilitation, HCRC also provided
facilitators/recorders for the South Kona-Ka'u Water Master Plan, Hilo
Downtown Visioning workshops, Hamakua Agriculture Plan community
meetings, Community Development Planning meetings, and a Kona Community
Traffic Update.
6. Maintain and strengthen the island -wide communication network.
From October through December, surveys were emailed and mailed to
approximately 400 community organizations island -wide in order to update
HCRC's list of community organizations and to get information on the training
needs and interests of the respondents. Correct mailing (and emailing)
addresses are fundamental to maintaining and strengthening the island -wide
communication network. Approximately 100 responses to the survey were
received. The resulting information will be used to offer training and provide
information relevant to the needs that were indicated.
Six Month Progress Report on Program Objectives for FY 2004-05 I I
RESEARCH & DEVELOPMENT
HAWAII COUNTY RESOURCE CENTER
7. Administer grant funds to enable communities to capacity build.
The 56 recipients of mini -grants through the "Healing Our Island Community
Fund" ($100,000 Grant -in -Aid from the State) continue to implement their
projects in drug prevention and education. HCRC has been receiving final
reports as projects are completed, and reminders have been given to those whose
final reports are overdue. HCRC is reviewing and summarizing the project
outcomes that were reported in the Healing Our Island (HOI) final reports. The
intent is to build upon HCRC's relationship with the HOI groups. A few groups
have had to amend their original HOI proposals and continue to request help
from HCRC in grant finding and writing. The recent survey (see number 6)
helps HCRC notify HOI recipients as grant and training opportunities become
available.
HCRC staff actively assisted in the planning and implementing of the "Meth
Summit III" which was held in October 2004. In response to needs expressed in
one of the break-out sessions at the Summit, HCRC collaborated with the
Hawaii Alliance for Community -Based Economic Development (HACBED) to
plan an island -wide training in "Sustaining Community Efforts" for February
and March 2005 that will assist small, grassroots organizations.
8. Implement Project Kumiai to prepare communities for di saster/emergency/h omel and
security.
As part of Project Kumiai, approximately 35 community members and
representatives from County agencies received two days of Homeland Security
Training from the Western Community Policing Center in August 2004. HCRC
organized and coordinated the training. Out of that training, several community
groups formed to assess the disaster preparedness of their own communities.
Building on the training in August, the first Citizens Emergency Response Team
(CERT) training will begin in February 2005.
9. Collaborate with others toward community-based economic development.
HCRC is collaborating with the Hawaii Alliance for Community -Based
Economic Development (HACBED) to do island -wide training of grassroots
community groups and facilitators. HCRC has also been assisting in facilitation
of the Hilo Downtown Visioning workshops and the Hamakua Agriculture Plan
community meetings. HCRC has been actively participating in meetings with
the Planning Department and interested community members to determine how
the Community Development Planning process should be conducted island -wide.
Six Month Progress Report on Program Objectives for FY 2004-05 12
RESEARCH & DEVELOPMENT
HAWAII COUNTY RESOURCE CENTER
10. Update County departments' grant needs and continue to search for and distribute
available grant opportunities from various funding sources.
Through its collaboration with Hawaii Community College's Office of
Continuing Education and Training, HCRC has computers and other equipment
to support a publicly accessible library of grant information. This partnership
with HCC also funds HCRC's access to a powerful, grant search engine, called
"GrantStation." The public is able to schedule time to use GrantStation in
HCRC's Kona or Hilo locations.
In July — August 2004, grantwriting internships with five individuals in Ka' u
were conducted by HCRC staff.
Six Month Progress Report on Program Objectives for FY 2004-05 13
RESEARCH & DEVELOPMENT
FILM
Market, promote, and advertise the Big Island in conjunction with the Film Offices of
the Hawaiian Islands by hosting industry events and instituting an advertising
campaign.
The Film Offices of the Hawaiian Islands (FOHI) continued the advertising
campaign, "as close as faraway gets" with ads in the "Hawai`i Film and Video'
magazine and "The Hollywood Creative Directory.
2. Provide support services to over 100 production companies, before, during and after
on -island production.
Provided support to over 75 production requests. Assisted over 45 projects in
completing successful productions on -island.
3. Participate in film industry organizations and on industry boards to support the
growth of the industry, on average of 12 times a year.
Represented the County and participated in one Hawaii Film and
Entertainment Board meeting, one meeting of The Film Offices of the Hawaiian
Islands and at least six extended conference calls of the same group.
4. Participate in trade shows, festivals and conferences pertaining to the film industry at
least five times a year.
Participated in the American Film Market, American Film Institute Film
Festival, and the Hawaii International Film Festival in Honolulu and on the Big
Island.
5. Work with universities, unions, extension programs and industry membership
organizations to bring film educational programs to the Big Island.
Continued working with Fireside Entertainment on development of a project
that would include a post -facility and training for Big Island youth. Also, began
working with Know Wonder Entertainment on setting up a production company
and post -facility in Kona. Began working with director of the new Digital Media
Arts program at the Hawaii Community College in Hilo to develop on-the-job
skills of students for the film industry. Met with University of the Nations Media
Department to develop a plan for the film office to assist their program.
Six Month Progress Report on Program Objectives for FY 2004-05 14
RESEARCH & DEVELOPMENT
FILM
6. Host and/or assist and coordinate familiarization and scouting tours for at least five
large feature or television potential productions interested in filming on the Big
Island.
Hosted and/or assisted coordination for scouting tours for one Warner Brothers
feature, "Hawai`i Five -O" and coordinated a Travel Channel show, "America's
Best Beaches" which featured Mayor Kim.
7. Provide interviews and information to numerous industry media, locally, nationally
and internationally.
Provided information and interviews to the quarterly "Hawai`i Film & Video"
magazine, "Production Update" magazine, "Honolulu Star -Bulletin," "Honolulu
Advertiser," and the "West Hawaii Today". Interviewed, as representative of
the Big Island film community, for the OC16 television program, "Reel Stories".
8. Inform and educate the community to the practices of the film industry by attending
at least three functions and providing at least two speeches.
Attended the Hawaii Island Economic Development Board meeting and the
Hawaii Island Visitors Bureau annual luncheon.
Continue the development of the digital imaging system and the relational, searchable
database for the film office website. Continue upgrades as necessary.
Seventy-five percent of the final phase of the website upgrade was completed.
Six Month Progress Report on Program Objectives for FY 2004-05 15
RESEARCH & DEVELOPMENT
AGRICULTURE
1. Increase the availability of land for sustainable diversified agriculture by ten (10%)
per year.
Action Plan — Land Availability
Revise tax code to encourage real farming.
The revision of the agricultural tax code was on hold waiting for the
Council's action.
Facilitate the development of public-private agricultural parks.
Participated in several meetings and provided technical advice regarding
the proposed Agricultural Development Corporation and Bishop Estate
partnership to develop on agricultural park project in Hamakua.
2. Increase the total value of agriculture in Hawaii County at a real rate of three (3%)
per annum.
Action Plan — Expansion of Agriculture
• Coordinate public and private efforts for the development of agricultural water
on the Big Island during 2004.
Phase ll of the Ka`u agricultural water project was revised to explore the
development of multiple agricultural water systems in various locations
in Ka`u.
Administers the contract and disbursement of funds for the South Kona
to Ka`u Master Water Plan.
• Provide direct support for County agricultural extension programs.
Awarded five (5) agriculture extension programs. Total amount of grant
provided was $28,500. The following are the agriculture extension
programs:
➢ HOGA Development & Conference
➢ 3r° Biennial Hawaii Agtourism Conference
➢ HOFA Organizational Capacity Building
➢ IP Annual International Tropical Fruit Conference
➢ 44th Hawaii Macadamia Nut Conference
• Coordinate with Planning Department to develop policies for agricultural
tourism.
Met with Deputy Planning Director for an initial discussions on specific
rules that will address agricultural tourism activities in agriculture zoned
lands on the Big Island.
Final Status Report on Program Objectives for FY 2003-04
RESEARCH & DEVELOPMENT
AGRICULTURE
Increase the island's demand for locally produced fresh agricultural products by at
least 80 percent.
Action Plan — Diversification
• Leverage other funds (at least $5 external/$1 County) for agriculture research
and marketing.
Awarded seven (7) research projects. Total amount of grant provided
was $38,800 that was used to leverage $26,100 of private funds and
$124,800 of state funds. The following are the research projects:
➢ Increased Dryland Taro Production Research
➢ Green Tea as Alternative Crop for Big Island
➢ Chemical & Cultural Management of Nematode
➢ Controlling Mosquito Population with Ovitraps
➢ Low Cost Production & Holding Saltwater Aquaculture Animals
➢ Evaluation & Demonstration of Processing Option for Under-utilized
Trees
➢ Release of Mineral Elements from Pasture
Awarded eight (8) marketing and promotional programs. Total amount
of grant provided was $52,500 that was used to leverage $25,000 of state
funds and $172,500 of private funds. The following are the marketing
and promotional programs:
➢ 2003 Big Island Farm Fair
➢ 2004 Hawaii State Farm Fair
➢ 2003 Kamuela Grown Produce Promo
➢ Tropical Flower Promotion
➢ Mid Pacific Horticultural Trade Show
➢ Promotion of Hawaii -Grown Tropical Fruits
➢ HFMA Foods of Hawaii -Big Island Festival
➢ Ka`u Coffee Promotion
Final Status Report on Program Objectives for FY 2003-04
RESEARCH & DEVELOPMENT
TOURISM
1. Partner with the Big Island Chapter of the Hawaii Visitors and Convention Bureau,
Big Island Group, and other appropriate organizations in advertising and marketing
programs by June 2004.
Partnered with the Big Island Visitors Bureau and the Big Island Group to
promote Hawaii Island as a visitor destination by providing a total of $243,000
for such purposes. The money was leveraged by 1:10, resulting in a total of
$2,400,000 in promotional value to the County. Completion rate: 100%
2. Provide funding and/or support to at least ten (10) festivals and four (4) sporting
events that attract visitors to the Island of Hawaii.
Through County and Hawaii Tourism Authority funding sources, the
Department of Research and Development was able to support 11 festivals and 3
sporting events. Completion rate: 100%.
3. Provide at least four (4) seed grants to community groups to develop tourism products
and/or programs that enhance the culture and visitor experience.
A total of 8 new tourism products were funded as part of the Hawaii Tourism
Authority's product enrichment program, totaling $93,700. These new
attractions not only enhance the visitors' experiences while on island, but also
help grow and sustain cultural tourism while promoting entrepreneurial
opportunities. Completion rate: 100%.
4. Increase the inventory of tourism resources to facilitate in the planning and
development of tourism programs for the Island of Hawaii by June 2004.
The Hawaii Tourism Authority product enrichment program oversight
committee has studied the increase in tourism products and has begun its own
tourism plan for the County. Completion rate: 100%.
Final Status Report on Program Objectives for FY 2003-04 3
RESEARCH & DEVELOPMENT
ECONOMIC DEVELOPMENT
1. Administer the Enterprise Zone (EZ) program and coordinate with the Department of
Business, Economic Development & Tourism (DBEDT) for the dissemination of EZ
information and to promote the enterprise zones via meetings and literature. Increase
number of tenants by ten (10) businesses.
As of June 30, 2003, a total of 54 Hawaii Island businesses participated in the
Enterprise Zone Program. A total of four (4) new tenants enrolled in the
program by December 31, 2003, or 40% of the projected ten (10) new business
for the year. Completion rate: 40%
2. Complete a five-year Comprehensive Economic Development Strategy (CEDS)
according to Economic Development Administration (EDA) guidelines to qualify
County of Hawaii projects for Federal funding by December 2003.
Hawaii Island Economic Development Board provided funding to update the
Hawaii County EDS. Five (5) meetings have been held at various communities
around the island and a first draft is near completion. Completion rate: 50%.
3. Assist five (5) community-based organizations with economic development projects
to build leadership capacity to enable organizations to create employment
opportunities by June 2004.
Completed. In partnership with the Hawaii Community College's Rural
Development and others, sponsored a West Hawaii Marine Industry
Conference to explore economic development in relation to West Hawai`i's
marine industry.
Completed. Community Connection Leadership Training provided through
Hawaii Alliance of Community -Based Economic Development (HACBED).
Eighteen (18) community leaders from nine (9) organizations received training
in leadership and community capacity building in "grassroots" planning,
support and decision-making that enables community-based organizations to
develop viable sustainable business ventures that serve local needs. This project
is a collaborative effort of many organizations that provide funding and support.
The North Kohala Resource Center is improving community capacity through
community and economic development projects. The center offers workshops
on planning community projects, researching funding, and proposal writing;
fiscal sponsorship to projects; and forums or organizers to share their
experiences and learn from each other. Partial funding has been provided for
staff and board training fees and travel, which will enhance leadership and
financial capacity to address economic development from a community-based
perspective. Completion rate: 50%.
Final Status Report on Program Objectives for FY 2003-04
RESEARCH & DEVELOPMENT
ECONOMIC DEVELOPMENT
Ka`u Rural Health Community Association is improving health care in the Ka`u
district. Without health care, it would be difficult to get any large-scale
economic development efforts going. The Association opened a Resource Center
very close to the school and centralized to the community. Completion rate:
50%.
Ka`u Coffee Growers' Co-operative promotes and establishes markets for coffee
growing in Ka`u. The Co-operative is working to establish Ka`u coffee as a high
quality product and then to expand coffee production in the Pahala area.
Assistance has been provided for the co-operative to obtain $13,000 for their
marketing program. Completion rate: 50%.
Hawaii Island Economic Development Board publishes a media column "Focus
on the Economy" to educate the community on economic initiatives in
agriculture, science and technology, and tourism product development. Partial
funding has been provided to ensure the continued public communication on
these initiatives. Completion rate: 50%.
Na`alehu Main Street is working toward establishing a certified incubator
kitchen in Na`alehu to provide farmers the opportunity to create value-added
products. Assistance has been provided to obtain $10,000 in funding to develop
a plan for the certified incubator kitchen. Completion rate: 50%.
4. Provide support and funding for the development of the Hawaiian Heritage Corridor
Project by June 2004.
One project was funded during the past year to further develop the Hawaiian
Heritage Corridor.
Na`alehu Main Street to complete historical research of a 40 -page brochure on
historical Na`alehu, including Waiohinu, South Point and Honuapo.
Completion rate: 50%.
Provided administrative support to quarterly Main Street Program meetings for
informational sharing and use of the Heritage Corridor to connect all towns.
Completion rate: 50%.
Final Status Report on Program Objectives for FY 2003-04 5
RESEARCH & DEVELOPMENT
ECONOMIC DEVELOPMENT
5. Develop partnerships to enhance the health and wellness industry for Hawaii County
by June 2004.
Completed. Partnership established and partial funding provided to Five
Mountain Medical Community Association to develop marketing program for
the Big Island as a health/wellness destination. Completion rate: 50%.
6. Assist DBEDT in the development of the Hilo Foreign -Trade Program to encourage
manufacturing, stimulate capital investment, generate employment opportunities, and
enhance international trade by June 2004.
Continued to market and develop the Hilo Foreign -Trade Zone Program. Four
(4) business were interested in the Hilo facility and did site visits. Planning and
discussions are being held to establish a Foreign Trade sub -zone in NELHA.
Completion rate: 50%.
7. Support opportunities to partner in preparing the workforce for anticipated job
opportunities and assist incumbent workers forjob advancements through training or
retraining by June 2004.
Provided partial funding and established partnership with Hawaii Community
College's Rural Development Program to create job opportunities and to assist
in preparing the workforce for anticipated job openings in the area of
astronomy, forestry, agriculture, biotechnology, environmental science,
computer technology, tourism, entrepreneurial development, education and
public health and safety. Completion rate: 50%.
8. Other Accomplishments
Provided technical assistance in the preparation of the following grant
applications:
EPA Inventory & Assessment Brownsfield Grant: Application for
$200,000.
EPA Large Capacity Cesspool Replacement Project for Hawaii County,
Phase 1: Awarded $76,000.
Hilo High School Viking Vocational Venture: Application for $74,990.
Hilo High School Kellogg Foundation Grant: Application for $100,000.
Final Status Report on Program Objectives for FY 2003-04
RESEARCH & DEVELOPMENT
ENERGY
Monitor energy savings from retrofits carried out by a performance contract at the
Hilo Public Safety Building and Kona Police Station. Administer this contract as
needed.
Retrofitted systems continue to operate well. Honeywell has not yet submitted
the second year post -retrofit savings report due in early 2004.
2. Implement cost-effective lighting retrofits in County facilities as funding and
available in-house County manpower permit.
Retrofits have been completed at the Hilo and Waimea baseyards.
3. Represent the interest of Hawaii County in the Utility's Integrated Resource
Planning, in PUC dockets and at the Hawaii State legislature.
Participated in meetings organized by the Consumer Advocate in response to
SCR 172 to develop Standard Offer Contracts for Independent Power
Producers. Also participated in meetings of the Hawaii Energy Policy Forum
of UH Manoa to develop energy related bills for the 2004 State legislature.
4. Introduce amendments to Article 2, Building Energy Efficiency Standards, of the
Hawaii County Building Code to incorporate updated levels of energy efficiency.
No progress to date.
Maintain County energy emergency plans consistent with State energy emergency
plans.
Continued liaison with State and Federal agencies in regard to mitigating energy
related impacts of natural disasters and terrorism threats.
6. Facilitate energy efficiency programs in the Department of Water Supply (DWS) and
provide administrative oversight of the $42,810 awarded DWS by U. S. Department
of Energy (DOE).
Department of Water Supply has budgeted $1 million for retrofit measures in
FY2003-2004 and plans to hire an Energy Manager. Department of Water
Supply also reported progress on the scope of work under the U. S. DoE grant.
Final Status Report on Program Objectives for FY 2003-04
RESEARCH & DEVELOPMENT
ENERGY
7. Participate in the Rebuild America (RBA) program to obtain technical assistance and
grants from the U. S. Department of Energy.
Awarded a $5,000 grant to the Kohala Center for the second phase of their
Energy Roundtable program for the Big Island. Also enrolled Hawaii County
in the Energy Efficiency network of the National Association of Counties.
8. Apply for utility Demand Side Management (DSM) rebates for energy efficiency
measures installed at County facilities by June 30, 2004.
To date no measures were installed that qualified for DSM rebates.
Foster the growth of existing and new science and technology based industries in
Hawaii County.
Represented Mayor Kim on NELHA's Board of Directors and Research
Advisory Committee. National EnergyLaboratory of Hawaii Authority is
presently experiencing high growth in tenants with $100 million of projected
capital investments.
Final Status Report on Program Objectives for FY 2003-04
RESEARCH & DEVELOPMENT
INFORMATION RESOURCE & GRANT CENTER
• Information Resource Program
1. Collect statistical information for and publish the County ofHawai `i Data Book.
Acquired statistical information by contacting state, county and private
organizations, searching internet web sites, perusing through print documents,
and conducting telephone surveys. The 2001 County of Hawaii Data Book was
published in December 2003. Collection of statistical information is on-going
and updated information is made available via our County of Hawai`i's web site
under "Current Data Book." Completion rate: 50%.
2. Compile monthly economic data (showing previous year comparisons) and distribute
to interested parties as the County ofHawai `i Statistics; provide accessibility via
County of Hawai`i's web site.
Economic data was obtained through web site searches and monthly reports sent
via mail and/or email. The County of Hawaii Statistics is published monthly and
distributed to over 50 businesses and individuals. It is also made available
(January 2000 -October 2003) via our County's web site under "Statistics."
Completion rate: 50%.
3. Fulfill research and information needs of the County through the acquisition and
maintenance of relevant research materials.
The IRP continued its collection development by acquiring highly utilized
reference sources to fulfill the research needs of the County. Completion rate:
50%.
4. Maintain a clip file of articles of interest to, and in support of departmental programs,
and generate an annual subject index of articles affecting Hawaii County.
The IRP indexed selective newspaper articles from: Hawaii Tribune Herald,
Honolulu Advertiser, Honolulu Star Bulletin, Pacific Business News and West
Hawaii Today. The IRP discontinued the maintenance of a clip file but
continued to generate an annual subject index. Data entry has just been
completed for the 2003 NewsFile, and is on-going for 2004. The 2002 NewsFile is
currently being edited before printing. Completion rate: 40%.
Final Status Report on Program Objectives for FY 2003-04
RESEARCH & DEVELOPMENT
INFORMATION RESOURCE & GRANT CENTER
5. Maintain the Library Information System (LIS) database by classifying and
cataloging library materials.
The IRP classified and cataloged resource materials as well as added and deleted
entries in the LIS database (approximately 85 documents). The IRP continues to
have a large backlog of documents to be cataloged. Completion rate: 20%.
6. Provide research assistance to fulfill the data requirements of grant proposals.
The IRP continued to service requests from government and non-profit agencies
applying for grants. The IRC services approximately 60-75 grant proposals per
year. Completion rate: 50%.
Respond to requests for statistical, reference and program information daily and on
demand.
The IRP received requests for information via the telephone, email, and walk-
ins. The IRP continued to respond to these requests (approximately 50 per week)
on demand. Completion rate: 50%.
8. Review and update the County of Hawaii Facts & Figures, published by the
Department of Business, Economic Development and Tourism by June 2004; provide
accessibility via County of Hawai`i's web site.
The IRP updated the County ofHawai`i Facts & Figures to 2002, but the
Department of Business, Economic Development and Tourism last published
Facts & Figures in 2001 (with 2000 data). Completion rate: 50%.
9. Provide training and technical assistance for department designees and community
volunteers in grant writing.
Progress is being made on this objective; trainings and technical assistance have
been provided to both department designees and community volunteers.
Final Status Report on Program Objectives for FY 2003-04 10
RESEARCH & DEVELOPMENT
INFORMATION RESOURCE & GRANT CENTER
• Capacity Building Program
I. Offer training curriculum for community organizations and County departments in
scheduled sessions in fiscal year 2003-2004.
Numerous trainings were offered: three trainings were given in grant writing,
including an intensive week long session taught by the nationwide
Grantsmanship Center in which 30 individuals participated representing island
nonprofits and County of Hawaii departments. Three two-day "Community
Teams" trainings taught by Western Community Policing were held in different
locations for 185 individuals to develop collaboration and problem -solving skills.
County Police and Prosecutor's Office shared the teaching duties at these
trainings. In addition, sessions in Basic Facilitation Skills and Running Public
Meetings were held for a total of 25 individuals in Hilo and Kona.
Manage a cadre of skilled community facilitators to liaison between communities and
County departments toward collaborative problem solving and grant writing
opportunities.
A facilitator team of four individuals from North/South/East/West segments of
the county have been identified in addition to staff members already in the field.
In March 2004 these skilled volunteers will extend into the community.
3. Train 60 organizations and 10 County departments in grantsmanship and strategic
fundraising.
A total of 98 individuals from the community and County of Hawaii
departments received training in grant -writing and strategic fundraising
between July 1, 2003 and December 31, 2003. 40 organizations and 15 county
departments were represented. In addition, 20 individuals representing their
organizations have made use of our online grant research service.
Increase the influx of funding for Hawaii Island communities and County
departments by 25 percent by the end of fiscal year 2004.
We have not evaluated increases in funding that have resulted from our support.
5. Implement quarterly meetings of a "grant writers network" and integrate with a
funders reception bi-annually.
This is not a primary objective at this point.
Final Status Report on Program Objectives for FY 2003-04 11
RESEARCH & DEVELOPMENT
INFORMATION RESOURCE & GRANT CENTER
6. Enlist at least ten Hawaii Island organizations to attend HACBED's annual
"Community Connections" classes.
We are continuing to work on this objective.
Identify and support at least one community-based initiative per district of Hawaii
Island.
Through the "Healing Our Island" community fund we have identified and
supported approximately 30 community based initiatives island -wide,
representing all of the nine districts.
8. Provide training for community organizations and County departments periodically
during fiscal year 2004.
Training has not yet been scheduled.
9. Convene regional meetings of nonprofits on a quarterly basis during fiscal year 2004.
This is not a primary objective at this time.
Final Status Report on Program Objectives for FY 2003-04 12
RESEARCH & DEVELOPMENT
FILM
Market, promote, and advertise the Big Island in conjunction with the Film Offices of
the Hawaiian Islands by hosting industry events and instituting an advertising
campaign.
The Film Offices of the Hawaiian Islands (FOHI) continued the advertising
campaign, "as close as faraway gets" with ads in two issues of "Production
Update" and "The Hollywood Creative Directory". Film Offices of the
Hawaiian Islands continued a "mahalo" ad campaign designed to thank
productions or production personnel. A "mahalo" ad was placed in a special
issue of "The Hollywood Reporter" to the 100 most powerful women in
entertainment. Film Offices of the Hawaiian Islands also contributed a CD,
representing all the islands, for a take -away gift for the 100 most powerful
women luncheon.
2. Provide support services to over 100 production companies before, during, and after
on -island production.
Provided support to over 90 production requests. Assisted over 50 projects in
completing successful productions on -island.
3. Participate in film industry organizations and on industry boards to support the
growth of the industry, on average of 12 times a year.
Represented the County and participated in two (2) Hawaii Film and
Entertainment Board meetings, two (2) committee meetings for the Hawaii
Television and Film Development Board, two (2) meetings of The Film Offices of
the Hawaiian Islands and several extended conference calls of the same group.
4. Participate in trade shows, festivals and conferences pertaining to the film industry at
least five (5) times a year.
Participated in the Association of Film Commissioners International
Cineposium, and The Hawaii International Film Festival in Honolulu and on
the Big Island.
5. Work with universities, unions, extension programs and industry membership
organizations to bring film educational programs to the Big Island.
Assisted the University of Hawaii/Pacific New Media and Hawaii Preparatory
Academy in offering a weekend film school, a screenwriting class and two (2)
workshops in photoshop and dreamweaver.
Final Status Report on Program Objectives for FY 2003-04 13
RESEARCH & DEVELOPMENT
FILM
6. Host and/or assist and coordinate familiarization and scouting tours for at least five
(5) large feature or television potential productions interested in filming on the Big
Island.
Hosted and/or assisted coordination for scouting tours for three (3) reality
shows: NBC's, "Average Joe'; Banyan Productions, "A Dating Story" and "A
Make -over Story"; and one "untitled" independent feature.
7. Provide interviews and information to numerous industry media, locally, nationally
and internationally.
Provided information and interviews to the quarterly "Hawai`i Film & Video"
magazine, "The Hollywood Reporter," "Variety" magazine, "Production
Update" magazine, the "Wall Street Journal," "Honolulu Star -Bulletin," "West
Hawaii Today," "Hawai`i Tribune -Herald," and "Big Island Journal."
8. Inform and educate the community to the practices of the film industry by attending
at least three functions and providing at least two speeches.
Participated in a roundtable with Hawaii film commissioners and key
legislators to strategize a legislative package for 2004. Attended and
participated in networking with attendees and press at the 5TH Annual City
Bank TIGR Awards Luncheon and at the opening of The Big Island Festival.
9. Continue the development of the digital imaging system and the relational, searchable
database for the Film Office web site. Continue upgrades as necessary.
Phase II of the web site upgrade has been completed and Phase III will begin.
Final Status Report on Program Objectives for FY 2003-04 14
22
HIGHWAY FUND
PUBLIC WORKS
TRAFFIC DIVISION
Administration
Revise/Amend Chapter 24, Vehicles and Traffic, of the Hawaii County Code, subject
to divisional responsible changes, within 90 days 90% of the time.
Completed 0 out of 1, or 0% of the amendments to the Traffic Schedules section
of Chapter 24 of the Hawaii County Code within 90 calendar days. Failure to
meet our goal was a result of unanticipated delays. We will continue to strive to
meet our goal in future years.
2. Establish public awareness and information concerning traffic and roadway
compliance.
Continued with our Traffic Education Program by renewing our contract for
the Pedestrian Safety Education Program (bookcovers) and the Halloween Hot
Dot Program (reflective stickers). The purchasing of message boards is in
progress. Our goal for enforcement of non-moving violations has been
postponed since the Violations Clerk position was not funded.
Coordinate and participate in the State/FHWA Statewide Transportation
Improvement Programs.
Postponed plans to pursue funding for the establishment of a traffic control
center. Although this may be a goal to strive for in the future, the Division does
not feel the current need and staffing limitations would warrant its
implementation at this time.
Engineering and Design
Review construction plans, traffic studies, change of zones, variances, etc., within 10
working days 85% of the time.
Reviewed 80 out of 82, or 98% of the construction plans, traffic studies, change
of zones, variances, etc. within 10 working days from date of receipt.
2. Investigate and resolve complaints and requests for new traffic control devices,
including appropriate traffic studies within 90 days 90% of the time.
Resolved 35 out of 39, or 90% of the complaints and requests for new traffic
control devices within 90 days from date of receipt.
Six Month Progress Report on Program Objectives for FY 2004-05
PUBLIC WORKS
TRAFFIC DIVISION
Review and approve road closure permit applications within 5 working days 95% of
the time.
Reviewed and commented on 48 out of 57, or 84% of the road closure permit
applications within 5 working days from date of receipt. All reviews were
completed on a timely basis, although not reflected here. To properly and
efficiently manage the responsibilities placed on the Division, prioritizing was a
necessity. Any road closure permits submitted months in advance were typically
placed on lower priority, but were processed and submitted no later than a
month from the event date(s). This practice enabled us to free up valuable time
for more pressing matters, while still ensuring a relatively timely response to the
road closure permits.
Traffic Signal & Street Light
1. Repair defective street lights when reported (S. Hilo, N. Hilo, Puna, N.& S. Kona)
within 3 working days 85% of the time.
Repaired 517 out of 946, or 55% of the reported defective streetlights within 3
working days from date of report. We are operating at 60% of our capacity and
are in the process of filling two vacant positions. Until we are fully staffed, the
priority will continue to be the timely repair of the traffic signals.
2. Repair defective street lights when reported (Ka`u, N. & S. Kohala & Hamakua)
within 7 working days 85% of the time.
Processed 231 out of 293, or 79% of the reported defective streetlights within 7
working days from date of report. We are operating at 60% of our capacity and
are in the process of filling two vacant positions. Until we are fully staffed, the
priority will continue to be the timely repair of the traffic signals.
3. Investigate and resolve traffic signal complaints within 3 working days 95% of the
time.
Processed 267 out of 279, or 96% of the reported traffic signal
problems/complaints within 3 working days from date of report.
Six Month Progress Report on Program Objectives for FY 2004-05
PUBLIC WORKS
TRAFFIC DIVISION
4. Complete 50% of the conversion of incandescent amber signals to L.E.D.s, part of
Traffic Division's Energy Conservation Program.
Completed conversions of all incandescent ambers to L.E.D.s in FY 03-04.
Traffic SiEns & Markines
Complete work orders for new traffic control devices within 3 months 85% of the
time.
Completed 46 out of 56, or 82% of the work orders for new traffic control
devices within 3 months from date of receipt. Need to address higher priority
items, such as the traffic maintenance restriping program and the restoration of
pavement markings for the Highways Division resurfacing program.
2. Complete maintenance work orders within 3 months 85% of the time.
Processed 351 out of 395, or 89% of the maintenance work orders within 3
month from date of receipt.
Complete work orders to fabricate traffic control signs within 1 month 85% of the
time.
Completed fabrication of 1,365 out of 1,367, or 99.8% of the traffic control signs
within 1 month from date of receipt.
4. Stripe or restripe 120 miles of traffic pavement markings.
Striped or restriped 112.8 miles of traffic pavement markings. We will exceed
our goal by the end of the fiscal year.
5. Install 3,000 new or replacement raised pavement markers.
Installed or replaced a combined 3,081 raised pavement markers.
Six Month Progress Report on Program Objectives for FY 2004-05
PUBLIC WORKS
HIGHWAY MAINTENANCE DIVISION
1. Continue the islandwide in-house resurfacing program and resurface a total of 35
miles.
For July to December 2004, we resurfaced 14.43 miles of various County roads:
South Hilo
North Hilo/H3mhkua
North/South Kohala
North/South Kona
Ka`u
Puna
4.18 miles
None completed during this time
2.75 miles
None completed during this time
None completed during this time
7.50 miles
We anticipate meeting our goal of 35 miles.
2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total) per
operator/equipment per workday and the goal of a five-week cycle per district.
For July to December 2004, our grass cutting cycles were completed as follows:
South Hilo
North Hilo/Hilmakua
North/South Kohala
North/South Kona
Ka`u
Puna
3 to 6 weeks
7 weeks
2 to 3 weeks
6 to 7 weeks
6 weeks
5 Yz to 6 weeks
Unexpected emergencies, unforeseen weather conditions and major equipment
breakdowns contributed to longer cycles. We continue to strive towards meeting
our target of a five-week cycle.
Additional information:
Complaints from Public:
Six Month Progress Report on Program Objectives for FY 2004-05 4
Received
Completed
Pendin¢
South Hilo
374
352
22
North Hilo/Hamakua
30
28
2
North/South Kohala
46
40
6
North/South Kona
204
151
53
Ka`u
7
7
0
Puna
60
48
12
721
626
95
Six Month Progress Report on Program Objectives for FY 2004-05 4
PUBLIC WORKS
HIGHWAY MAINTENANCE DIVISION
Miles of Roads Maintained:
906.88
Requests from Realtors (Reearding Maintenance of County Roadways):
All Districts
587
Six Month Progress Report on Program Objectives for FY 2004-05 5
Miles
South Hilo
276.33
North Hilo
33.94
Himakua
67.34
North Kohala
27.86
South Kohala
100.01
North Kona
125.80
South Kona
26.61
Ka`u
60.60
Puna
188.39
906.88
Requests from Realtors (Reearding Maintenance of County Roadways):
All Districts
587
Six Month Progress Report on Program Objectives for FY 2004-05 5
PUBLIC WORKS
TRAFFIC DIVISION
Administration (Support Staff & Planning/Investigations)
1. Review construction plans, traffic studies, change of zones, variances, etc., within 10
working days 90% of the time.
Reviewed 101 out of 136, or 74% of the construction plans, traffic studies,
change of zones, variances, etc. within 10 working days from date of receipt.
Our goal was unrealistically too high. Complex projects required more review
time. Goals for future year was lowered to 85%.
2. Investigate and resolve complaints and requests for new traffic control devices,
including appropriate traffic studies within 90 days 90% of the time.
Resolved 101 out of 140, or 72% of the complaints and requests for new traffic
control devices through appropriate studies and traffic investigations within 90
calendar days from date of receipt. Failed to meet our goal as a result of special
projects taking higher priority.
3. Review and approve road closure permit applications within 5 working days 100% of
the time.
Reviewed and commented on 87 out of 90, or 97% of the road closure permit
applications within 5 working days from date of receipt. Our goal was
unrealistically too high. To properly and efficiently manage the responsibilities
placed on the Division, prioritizing was a necessity. Any road closure permits
submitted months in advance were typically placed on lower priority, but were
processed and submitted no later than a month from the event date(s). Goal for
future years was reduced to 95%.
Traffic Signal & Street Light
1. Repair defective street lights when reported (S. Hilo, N. Hilo, Puna, N. & S. Kona)
within 3 working days 90% of the time.
Repaired 1,116 out of 1,734, or 64% of the reported defective streetlights within
3 working days from date of report. Our goal was not reached primarily due to
one East Hawaii Branch employee being on long-term sick leave and eventually
resigning from his County position. Due to difficulties in filling the vacated
position, the resultant long-term lack of a full staff also contributed to us not
reaching our goal.
Final Status Report on Program Objectives for FY 2003-04
PUBLIC WORKS
TRAFFIC DIVISION
2. Repair defective street lights when reported (Ka`u, N. & S. Kohala & Hamakua)
within 7 working days 90% of the time.
Repaired 394 out of 553, or 71 % of the reported defective streetlights within 7
working days from date of report. Our goal was not reached primarily due to
the West Hawaii Branch having to assist the short staffed East Hawaii Branch,
and the midyear promotion of one of the West Hawaii Branch personnel to
another Division.
3. Investigate and resolve traffic signal complaints within 3 working days 95% of the
time.
Resolved 483 out of 498, or 97% of the reported traffic signal
problems/complaints within 3 working days from date of report.
4. Complete 100% of the conversion of incandescent green signals to L.E.D.s, part of
Traffic's Energy Conservation Program.
Completed 824 out of 824, or 100% of the conversion of incandescent green
signals to L.E.D.s.
Traffic Signs & Markings
Complete work orders for new traffic control devices within 3 months 90% of the
time.
Completed 93 out of 108, or 86% of the work orders for new traffic control
devices within 3 months from date of receipt. Our goal was not reached as a
result of unfavorable weather and personnel being on long term sick leave.
2. Complete maintenance work orders within 3 months 85% of the time (recurring
maintenance).
Completed 752 out of 843, or 84% of the maintenance (recurring maintenance)
work orders within 3 months from date of receipt.
3. Fabricate 2,700 (estimated amount) traffic control signs.
Fabricated 1,950 traffic control signs of the anticipated 2,700 for the fiscal year.
The amount of signs that needed to be fabricated for this period was less than
anticipated. All jobs were completed.
Final Status Report on Program Objectives for FY 2003-04
PUBLIC WORKS
TRAFFIC DIVISION
4. Stripe or restripe 120 miles of traffic pavement markings.
Striped or restriped 130 miles of traffic pavement markings of the anticipated
120 miles for the fiscal year.
5. Install 6,500(estimated amount) new or replacement raised pavement markers.
Installed or replaced 2,775 raised pavement markers of the anticipated 6,500 for
the fiscal year. The amount of raised pavement markers that needed to be
installed or replaced for this period was less than anticipated. All jobs were
completed.
Final Status Report on Program Objectives for FY 2003-04
PUBLIC WORKS
HIGHWAY MAINTENANCE DIVISION
1. Continue the islandwide in-house resurfacing program and resurface a total of 34
miles.
We resurfaced 11.64 miles of various County roads:
South Hilo
0.98 miles
North Hilo/Hamakua
6 weeks
North/South Kohala
1.30 miles
North/South Kona
5.42 miles
Ka`u
6 weeks
Puna
3.94 miles
Resurfacing projects were delayed due to the delivery of a new paver (in
October 2003). Operator training, as well as necessary paver and truck
modifications were needed. Our resurfacing projects should be back on
schedule next fiscal year.
2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total) per
operator/equipment per workday and the goal of a five-week cycle per district.
Our grass cutting cycles were completed as follows:
So Hilo
3-6 weeks
North Hilo/Hamakua
6 weeks
North/South Kohala
2-3 weeks
North/South Kona
6-7 weeks
Ka`u
6 weeks
Puna
5'/2 -6 weeks
Additional information:
Complaints from Public:
Final Status Report on Program Objectives for FY 2003-04 4
Received
Completed
Pendin
South Hilo
978
955
23
North Hilo/Hamakua
133
132
1
North/South Kohala
49
46
3
North/South Kona
376
298
78
Ka`a
19
19
0
Puna
187
155
32
1,742
1,605
137
Final Status Report on Program Objectives for FY 2003-04 4
PUBLIC WORKS
HIGHWAY MAINTENANCE DIVISION
Miles of Roads Maintained:
0XIEVA
Requests from Realtors (Reearding Maintenance of County Roadways):
All Districts
1,092
Final Status Report on Program Objectives for FY 2003-04 5
Miles
South Hilo
276.33
North Hilo
33.94
Hamakua
67.34
North Kohala
27.86
South Kohala
99.86
North Kona
122.92
South Kona
26.63
Ka`u
60.60
Puna
187.99
0XIEVA
Requests from Realtors (Reearding Maintenance of County Roadways):
All Districts
1,092
Final Status Report on Program Objectives for FY 2003-04 5
23
S El - /�, W El -'� R FU N D
FWANA 1 MON Vil130I1 L11►VWLIL" 4LVJ I QM
WASTEWATER DIVISION
ADMINISTRATION
1. Submit bills to the Environmental Management Commission and the County Council
to implement pretreatment regulations and initiate capacity assessment fees.
• Ordinance related to capacity assessment fees has been approved by the
Environmental Management Commission.
• A Consulting Engineering firm is currently working on modification of
Chapter 21 of the Hawaii County Code to implement Pretreatment
Regulations.
2. Complete planning and design for 3 Improvement District projects: 1) North Kona
Sewer Extension, 2) Kilohana Subdivision Collector Sewer, and 3) Puainako Sewer
Extension.
• North Kona Sewer Extension — A Consultant Contract for development of a
Master Plan is currently in the process of being executed.
• Kilohana Subdivision Collector Sewer — A Consultant Contract for an
Implementation Study is currently in the process of being negotiated.
• Puainako Sewer Extension — An Implementation Study is currently being
conducted by a Consultant.
3. Complete planning and design for 4 Capital Improvement projects: 1) Komohana
Heights Collector Sewer, 2) Kealakehe Effluent Reuse Phase 11, 3) Queen
Lili`uokalani Large Capacity Cesspool Replacement, and 4) Kalaniana`ole Collector
Sewer Phase II.
• Komohana Heights Collector Sewer — Design of the project is currently in
progress by a Consultant.
• Kealakehe Effluent Reuse Phase II — A Consultant Contract is currently in
the process of being negotiated.
• Queen Lili`uokalani LCC Replacement — A Consultant Contract is currently
in the process of being negotiated.
• Kalaniana`ole Collector Sewer Phase II — Design is currently at 90%
Completion.
Six Month Progress Report on Program Objectives for FY 2004-05
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
ADMINISTRATION
4. Complete construction of 3 CIP projects: 1) Kealakehe Wetlands Pilot Cell, 2)
Kealakehe Effluent Reuse Phase 1, and 3) Kalaniana`ole Interceptor Sewer
Rehabilitation.
• Kealakehe Wetlands Pilot Cell — A Consultant Contract for design is
currently in the process of being negotiated.
• Kealakehe Effluent Reuse Phase I — A Construction Contract for the project
has been executed.
Kalaniana`ole Interceptor Sewer Rehabilitation — Phase I work has been
completed.
5. Renew NPDES permits for the Hilo, Papaikou and Kulaimano Wastewater Treatment
Plants while ensuring no permit violations.
• Hilo WWTP — A Consultant Contract to provide assistance with the NPDES
Permit Renewal has been executed.
Papaikou WWTP — Final Permit issued by DOH on 8/17/04.
Kulaimano WWTP — DOH provided a DRAFT Permit for review. WWD
provided comments on the DRAFT Permit to DOH ion 12/6/04.
6. Eliminate large capacity cesspools at Banyan, Kolea and Onekahakaha Sewage Pump
Stations and Old Kona Airport.
• WWD in the process of working on Bid Documents for the work.
Implement Geographical Information System to provide digital information on the
County's Wastewater System in a readily available manner.
• Final training on use of the GIS to be conducted in February 2005.
Six Month Progress Report on Program Objectives for FY 2004-05
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
OPERATIONS
1. Maintain Preventable Sewage Spills to less than 5 per year.
• No Preventable Sewage Spills
Obtain acceptable ratings from Department of Health for at least 60% of our total
number of facilities for FY 04-05.
• The County facilities have not been inspected by the DOH during this period.
3. Maintain laboratory quality control for FY 04-05.
• Satisfactory.
4. Complete budgeted Equipment Replacement Projects for FY 04-05.
• Design of HWWTP Coating Rehabilitation in progress by a Consultant.
• Design of HWWTP Boiler in progress by a Consultant.
• King Kamehameha SPS Renovation project in progress.
Six Month Progress Report on Program Objectives for FY 2004-05
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
ADMINISTRATION
Submit bills to the Environmental Management Commission and Council to
implement pretreatment regulations and initiate capacity assessment fees before
12/31/03.
Proposed bill related to capacity assessment fees has been approved by the
Environmental Management Commission.
2. Complete 2 CIP design projects before 6/30/04: 1) Komohana Heights Large
Capacity Cesspool Replacement Project and 2) Kealakehe Constructed Wetlands.
Design for Komohana Heights Large Capacity Cesspool Replacement Project is
in progress. Consultant has been selected for Kealakehe Constructed Wetlands
Pilot Cell.
3. Complete I CIP construction project before 6/30/04: 1) Kealakehe Pilot Cell Project
Construction of Kalaniana`ole Interceptor Sewer Rehab Project, PhIl is
expected to be completed by 06/05.
• Construction of Kealakehe Effluent Reuse, Phlla is expected to be completed
by 03/05.
Consultant has been selected for Kealakehe Constructed Wetlands Pilot Cell
Project.
4. Maintain NPDES permit violations to none by ensuring regulatory compliance for FY
03-04.
No permit violations to date this FY.
5. Reduce delinquent account balance by 10% from FY 01-02 actual.
Delinquent accounts are currently 51% (Total outstanding over 90/180 days /
Total A/R), which represents a 3% increase from the actual figure reported for
the FY 01-02. The increase is primarily attributed to the growing outstanding
account balances of a few non-residential customers. One non-residential
customer in particular, currently has total outstanding balances over 90 days on
their accounts that amounts to 35% of the total over 90 days balance. However,
this customer has made an effort to resume their payments on their sewer
service accounts and we hope to see more positive results by the end of FY 04-05.
Final Status Report on Program Objectives for FY 2003-04
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
ADMINISTRATION
In an effort to improve the collections of our delinquent accounts, an accounts
receivable collections committee was formed in January 2002. Thus far, the
committee has reviewed our current policies and procedures along with our
inventory of delinquent accounts and has made recommendations for improving
the collections of these accounts receivables. Some of these recommendations
have already been implemented while others need further review and require
changes to the County Code before implementation. Although this report does
not reflect improvement in the statistics for our delinquent account balance,
improvement to collection of our accounts receivables is an ongoing process.
Final Status Report on Program Objectives for FY 2003-04
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
OPERATIONS
1. Maintain Preventable Sewage Spills to less than 5 per year.
One Preventable Sewage Spill occurred during FY 03-04.
2. Obtain acceptable ratings from Department of Health for at least 60% of our total
number of facilities for FY 03-04.
The County facilities have not been inspected by the DOH during this period.
3. Maintain laboratory quality control for FY 03-04.
Satisfactory.
4. Complete budgeted Equipment Replacement Projects for FY 03-04.
• Replacement of HWWTP Biotower Pumps and No. 3 Water Pumps
currently in progress and near completion.
• Repair of HWWTP Primary Clarifier No. 3 in progress and near completion.
• HWWTP Replace Grit Classifiers awarded 6/7/04. Completion of work
pending receipt of materials.
• King Kamehameha SPS Renovation awarded 7/16/04 with a NTP of 11/8/04.
Final Status Report on Program Objectives for FY 2003-04
4
C 7GT7G RY FUND
PARKS & RECREATION
CEMETERY FUND
1. Conduct maintenance and repair activities.
Maintenance and repair activities have been conducted daily.
2. Complete at least one improvement project by June 30, 2005.
We are planning to repave portions of the roadway by June 30.
Six Month Progress Report on Program Objectives for FY 2004-05
PARKS & RECREATION
CEMETERY FUND
1. Conduct maintenance and repair activities.
Objective achieved. Maintenance and repair activities have been conducted
daily.
2. Complete at least one improvement project by June 30, 2004.
Objective not achieved. The roadway re -pavement project was postponed.
Final Status Report on Program Objectives for FY 2003-04
25
B
1IIK7G W Y FUND
PARKS & RECREATION
BIKEWAY FUND
1. Begin the construction phase of the Waimea Trails and Greenways Project by
June 30, 2005.
Objective will not be achieved by June 30, 2005. Construction is anticipated to
begin in October 2005.
2. Conduct one recreational bike activity in each of 5 recreational districts by
June 30, 2005.
As of December 31, recreational bike activities were held in three out of five
districts — S Hilo, N/S Kohala and Puna.
Six Month Progress Report on Program Objectives for FY 2004-05
PARKS & RECREATION
BIKEWAY FUND
Begin the construction phase of the Waimea Trails and Greenways Project by
June 30, 2004.
Objective not achieved. Construction has been postponed to 2005.
2. Conduct one recreational bike activity in each of 5 recreational districts by
June 30, 2004.
Objective partially achieved. The Recreation Division established bike activities
in 3 out of 5 districts. Hike and Bike activities were held in Waikoloa (2 with
total enrollment of 38), Hilo (4 with total enrollment of 78) and Kohala (2 with
total enrollment of 21).
Final Status Report on Program Objectives for FY 2003-04
26
BEAUTIFICATION FUND
PUBLIC WORKS
BEAUTIFICATION FUND
1. Continue to initiate two roadside planting projects every year.
Parks and Recreation crews completed the planting of Teddy Bear Palm trees,
which were purchased last fiscal year, at the Hilo Municipal Golf Course to
enhance the roadside view. P&R also purchased and planted fifteen (15)
Hawaiian Kou trees at Kamehameha Avenue and Ponahawai Street and three
(3) Hyophorbe Indica Palm trees at Kamehemeha Avenue.
Planting of the fifty-two (52) palm trees purchased last fiscal year for the
county's Akolea Road right-of-way project were completed by August 2004 with
the assistance of Public Works road crews.
2. Continue to plant or replant a minimum of 10 trees each year.
During the first six months of this fiscal year, more than seventy-five (75) Palm
trees and Hawaiian Kou trees were planted. Parks and Recreation purchased
and planted eight (8) Zamia Fufuracea trees in planters surrounding covered
area near Aupuni Street side entrance to Aupuni Center Conference Room.
Enhance and continue the existing Litter Pick-up Along County Roads Program with
the Highways Division of the Department of Public Works.
New FY 2004-2005 bid contracts for Rubbish Removal have been awarded to
provide refuse containers in an effort to control roadside trash at the Puako
Beach Road and Pahoa Village areas with effective starting date of July 1, 2004.
During the next six months of the current fiscal year, we plan to purchase more
trash receptacles for Kona district and other districts, besides trash bags, safety
vests, and other materials or supplies as needed for community litter pick-up
groups to use in this program.
Six Month Progress Report on Program Objectives for FY 2004-05
PUBLIC WORKS
BEAUTIFICATION FUND
1. Continue to initiate two roadside planting projects every year.
Parks and Recreation Department purchased three Teddy Bear Palms, one
Mediterranean Fan Palm and three Princess Palms to enhance the roadside view
at the Hilo Municipal Golf Course. Public Works Department has made
arrangements for purchasing fifty-two palm trees for planting in the County's
Akolea Road right-of-way, TMK (3) 2:5-0-8, to be completed by end of calendar
year 2004.
2. Continue to plant or replant a minimum of 10 trees each year.
In October 2003 the Department of Parks & Recreation purchased thirty (30)
podacarpus trees which have been planted adjacent to Puainako Street for
Public Works Engineering Division's response to visual and noise complaints
regarding the Puainako Street construction project.
In June 2004 Parks Maintenance and Highway Maintenance crews replaced
fifteen (15) diseased Fiddlewood trees in the Aupuni Center Parking Lot with
Puakenikeni trees as a solution to the white flies problem for employee cars
parked under or near the Fiddlewood trees.
3. Initiate Adopt -A -Road Program before 6/30/04.
This objective will be revised in FY 2004-2005. In lieu of plans for hiring an
Adopt -a -Road Program Coordinator, the Department of Public Works will use
funds for the Litter Pick-up Along County Roads Program with our Highways
Division.
Final Status Report on Program Objectives for FY 2003-04
27
VE
HIC K\ DISPOSAL FUND
ENVIRONMENTAL MANAGEMENT
VEHICLE DISPOSAL FUND
Investigate all vehicle incident reports forwarded from the County police department
and to dispose of those vehicles classified as abandoned/derelict.
Received 763 vehicle incident reports forwarded from the County police
department, of which 163 vehicles could not be found at reported location. A
total of 600 vehicles were towed to County Salvage Facilities. 369 vehicles were
removed from West Hawaii to the Kealakehe/Kailua Salvage Facility, and 231
vehicles were removed from East Hawaii to the Hilo Salvage Facility.
2. Conduct an auction sale of vehicles stored at each impound lot.
Did not conduct an auction sale of abandoned vehicles during the first six
months of the current fiscal year.
3. Monitor contract for the processing and shipment of scrap metal to an off -island
metal recycling operation.
Scrap metal contractor removed 3,736 tons from Hilo and 808 tons from Kona,
or total of 4,544 tons for the first half of fiscal year 04-05.
4. Coordinate the removal and recycling of used tires as crumb rubber and/or
construction materials.
The County has issued an Invitation for Bids to recycle whole tires received at
County solid waste management facilities. Results are expected in January 2005.
5. Investigate all complaints within 7 days.
Investigated 90% of all complaints within 7 days of receipt of incident reports
from County police and the remaining 10% within 15 days.
Six Month Progress Report on Program Objectives for FY 2004-05
ENVIRONMENTAL MANAGEMENT
VEHICLE DISPOSAL FUND
1. Investigate all vehicle incident reports forwarded from the County police department
and to dispose of those vehicles classified as abandoned/derelict.
Received 1,658 vehicle incident reports forwarded from the County police
department, of which 425 vehicles could not be found at reported location. A
total of 1,233 vehicles were towed to County property. 731 vehicles were
removed from West Hawaii to the Kealakehe/Kailua Salvage Facility, and 502
vehicles were removed from East Hawaii to the Hilo Salvage Facility.
2. Conduct an auction sale of vehicles stored at each impound lot.
Did not conduct an auction sale of abandoned vehicles during this fiscal year due
to the lack of saleable vehicles.
3. Monitor scrap metal shipments off -island to mainland or foreign buyers of scrap
metal.
Scrap metal contractor removed 6,855 tons from Hilo and 3,367 tons from Kona,
or total of 10,222 tons for the fiscal year. County contractor is now shipping
scrap metal to buyers on the mainland or foreign countries in the Pacific via
individual containers, rather than barge loads. We now continuously monitor
shipments.
4. Coordinate the removal and disposal of used tires.
There was no tires disposed off -island during the fiscal year.
5. Investigate all complaints within 15 days.
Investigated 75% of all complaints within 15 days of receipt of incident reports
from County police. 25% of complaints were investigated within 30 days.
Final Status Report on Program Objectives for FY 2003-04
26
S O IJD WASTE FUND ND
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
1. To continue implementation of proposed actions identified in the updated Integrated
Solid Waste Management Plan for the County of Hawaii.
Currently implementing the "Five (5) - Year Solid Waste Management Plan
Outline — November, 2002" as a guide to achieve the goals as recommended in
the updated integrated solid waste management plan.
2. To design and construct the East Hawaii Regional Sort Station (EHRSS).
Construction plans and specifications (bid documents) have been prepared. As a
result of County Council actions, the EHRSS Re -Load Facility (including scale
house) has been moved from the proposed EHRSS bid documents to the Waste
Reduction Technology Facility (WRTF) Request For Proposal (RFP). Issuance
of the EHRSS bid documents is pending final review of the WRTF RFP.
3. To close the South Hilo Sanitary Landfill when it reaches capacity in accordance with
USEPA and State of Hawaii Department of Health standards.
Deferred until FY 2005-2006 since recent study estimates that landfill capacity
will not be reached until 2006. The Division is in the process of completing a
Capacity Analysis Study to determine the feasibility of performing a vertical
expansion of the South Hilo Sanitary Landfill.
4. To continue replacing chutes and screens at certain transfer stations and enhance
selected transfer stations as convenience centers to receive recyclables.
Lack of a Division -managed maintenance staff limited the amount of repairs
performed at all transfer stations. Minor repairs were performed in order to
maintain limited services and protect public health and safety. The majority of
the transfer stations have been neglected and several transfer stations pose a
potential serious risk to public health and safety. Vandalism and abuse
(including arson) continue to threaten the daily status of these facilities.
The Division has contracted with a local consultant to provide inspection and
design services for the Wai`ohinu, Glenwood, Kalapana, Piihoa, and Papa`ikou
transfer stations.
Six Month Progress Report on Program Objectives for FY 2004-05
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
5. Fleet Maintenance.
a) To repair and maintain our heavy truck tractor fleet on a timely basis by
continuing daily maintenance checklists for timely identification of problems.
Expecting delivery of three (3) truck tractors in May 2005. Current budget
year provides for lease of an additional six (6) truck tractors. County has a
contract with a vendor to provide limited night maintenance service for the
truck tractors on an as needed basis.
Additionally, the Division has requested maintenance staff to provide for
preventative maintenance and emergency repair of all Division light and
heavy equipment.
b) To continue a daily maintenance checklist on our compactor pick-up truck fleet.
Expecting delivery of three (3) compactor trucks by March 2005. Current
year budget includes provisions for acquisition of four (4) compactor pickup
trucks with vendor bids due by December 2004. County has a contract with
a vendor to provide night maintenance service on compactor trucks on an as
needed basis.
Additionally, the Division has requested maintenance staff to provide for
preventative maintenance and emergency repair of all Division light and
heavy equipment.
c) To continue a daily maintenance checklist on our heavy equipment and re-
establish the functional daily required maintenance.
The South Hilo Sanitary Landfill utilizes a 2003 Caterpillar D8 dozer and
2000 CAT 826G compactor and the West Hawaii Sanitary Landfill utilizes
a 2001 Caterpillar D8 dozer and 2003 CAT 826G compactor. The heavy
equipment is relatively young in age, however routine service on Division
equipment is being performed through Automotive Division. The Division
has requested a Division -managed maintenance staff to perform emergency
repairs and preventative maintenance per the manufacturer's recommended
guidelines.
State of Hawaii Department of Health Solid Waste Management Permit
requirements require that this equipment be operating during landfill
operating hours.
Six Month Progress Report on Program Objectives for FY 2004-05
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
d) To continue a recurring replacement schedule for our compactor trailers and all
other vehicles in the fleet based on age and repair costs.
Eleven (11) new Wilkens 75 cubic yard refuse trailers are expected to be
delivered in January 2005. Ten (10) refuse trailers are included in FY 2004-
2005 budget for replacement. Two (2) will be purchased for the proposed
new transfer station in South Kona/Ocean View and eight (8) will be
deferred and be included in the FY 2005-2006 budget.
Additionally, the Division has requested maintenance staff to provide for
preventative maintenance and emergency repair of all Division light and
heavy equipment.
e) To develop and maintain a preventative maintenance program for all solid waste
division equipment.
The Division is responsible for operating and maintaining twenty-four (24)
permitted solid waste management facilities and three (3) Division
Baseyards, maintaining two (2) inactive landfills and performance of island -
wide transportation of municipal solid waste three -hundred and sixty-five
(365) days a year. The Division currently has no internal maintenance staff
to maintain and repair facility infrastructure and equipment. Facilities
continue to degrade and may likely require closure. Equipment
malfunctions continue to threaten the Division's ability to maintain service
to the public and to comply with regulatory minimum standards for the
management of solid waste.
t) To design a maintenance facility to be constructed in FY 05-06 for our fleet in
conjunction with the East Hawaii Regional Sort Station.
The Division has consulted with the County's Automotive Division to
prepare a conceptual plan for construction of a Maintenance Facility.
Although the design has not been completed in conjunction with the East
Hawaii Regional Sort Station, the Division continues to pursue staff and
equipment to support existing operations.
Six Month Progress Report on Program Objectives for FY 2004-05
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
6. Expand greenwaste diversion to produce a value-added compost product for our
island and provide greenwaste drop-offs island wide.
The County has a contract with a vendor to mulch the green waste for both the
East and West sides of the island. During the first six months of the current
fiscal year, 7,589 tons of green waste was processed into mulch in East Hawaii
and 7,619 tons of green waste was processed into mulch in West Hawaii. This
amounts to a total of 15,208 tons of processed green waste. Most of this
greenwaste would have gone directly to the landfills.
In addition, the County is currently planning implementation of an organics
diversion program, which will convert green waste into a high-grade compost.
7. To continue post closure monitoring of Kailua and old Waimea landfills.
The County has a contract with a vendor to provide monitoring, limited
maintenance and subsurface fire suppression activities at the old Kailua
Landfill. Additional post closure monitoring and remediation will be required
in order to comply with State Department of Health/USEPA regulations. The
Waimea Landfill is being monitored by County personnel for the presence of
subsidence and signs of subsurface fires. A remedial action plan will be
prepared and submitted to the State Department of Health in order to address
the ongoing subsurface fires and to comply with State Department of
Health/USEPA regulations.
8. To continue and expand recycling education programs, used residential motor oil
recycling program, glass recycling program, and the diversion grant program.
a. A total of 2,763 tons of paper and 125 tons of used cooking oil were diverted
from the County landfills during the first six months of the current fiscal
year.
b. A total of 658 tons of glass was diverted from County landfills during the
first six months of the current fiscal year.
c. Residential household hazardous waste collection was held in December 2004
in both Hilo and Kona. Final quantities of hazardous material removed from
the Hilo and the Kona area for the first six months of the current fiscal year
are currently unavailable.
Six Month Progress Report on Program Objectives for FY 2004-05
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
9. To plan for the implementation of the state's Beverage Container Deposit fee system
and develop redemption centers for the public by January 1, 2005.
The County recently received funds from the State of Hawaii Department of
Health to provide for two (2) new recycling positions (to support Bottle Bill
activities only), associated staff resources and services to establish redemption
centers throughout the Big Island. The County has contracted with the Are of
Hilo to develop and operate redemption centers in Hilo, Kea`au, Kailua,
Wai`bhinu, Keauhou, Puake, Pfihoa and Waimea.
10. To install security fencing at four more transfer stations.
The Division has contracted with a local consultant to provide inspection and
design services for the Wai`bhinu, Glenwood, Kalapana, Pfihoa, and Pfipa`ikou
transfer stations. The Division intends to install access gates at Waiohinu,
Glenwood, Kalapana, and Pfihoa (Note: Papa`ikou already has an access gate).
11. Achieve full staffing for all solid waste division positions and provide incentives for
optimizing personnel efficiency.
The Division and Department are continuing efforts to fill all vacant Division
positions. The Division's efforts to identify additional needs and maximize
existing resources are ongoing. As the Division is responsible for providing three
hundred and sixty rive -day a year service, absences continue to adversely affect
the Division's ability to maintain minimum levels of service.
12. To continue safety and educational training programs for all employees.
Safety and education training programs are extremely limited due to the lack of
full time supervisory staff. The Division has three (3) base yards located
throughout the County. Two of the three base yards were without a permanent
supervisor until November 2004. The West Hawaii Sanitary Landfill contract
operator, Waste Management of Hawaii, Inc. continues to provide ongoing
safety and educational training to County landfill personnel operating at that
facility. The Division has requested that specialized staff (i.e. Safety
Coordinator) be provided to address worker and Public health and safety issues
at County solid waste management facilities, review changes in applicable
industrial and occupational safety regulations and to manage the Division's
medical monitoring program.
Six Month Progress Report on Program Objectives for FY 2004-05
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
I. To continue implementation of proposed actions identified in the "Update to the
Integrated Solid Waste Management Plan for the County of Hawaii".
Currently implementing the "Five (5) - Year Solid Waste Management Plan
Outline — November, 2002" as a guide to achieve the goals as recommended in
the updated integrated solid waste management plan.
2. To revise the tipping fee through Ordinance for increased revenue.
Ordinance 03-102 was passed by the County Council effective July 1, 2003,
whereby the tipping fees will increase by $10 per ton for the next five years. The
tipping fee was increased to $55 per ton on July 1, 2004, with subsequent
increases at the beginning of the fiscal year for the next three years.
3. SORT Station (Regional Transfer Station)
a) To design and construct the proposed East Hawai' i Regional Sort Station
(EHRSS).
Plans and specifications have been prepared for construction. As a result of
County Council actions, the EHRSS Re -Load Facility (including scale house)
has been moved from the proposed EHRSS bid documents to the Waste
Reduction Technology Facility (WRTF) Request For Proposal (RFP).
Issuance of the EHRSS bid documents are pending review of the WRTF
RFP.
b) Procure new long-haul fleet of tractors and trailers and County personnel to haul
solid waste from the proposed East Hawaii Regional Sort Station (EHRSS) to
either of the two County landfills (South Hilo/West Hawai'i).
The purchase of the long-haul fleet of tractors/refuse trailers and acquisition
of County operations personnel will be deferred until FY 2005-2006 due to
County Council actions. Current plans are to acquire public bids for
construction and operation of the EHRSS Re -Load Facility as part of the
Waste Reduction Technology Facility Request for Proposal process.
c) Investigate privatizing the operations of the proposed EHRSS Re -Load Facility.
Decision to be deferred pending review of the Waste Reduction Technology
Facility Request for Proposals.
Final Status Report on Program Objectives for FY 2003-04
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
4. To close the Hilo Landfill in accordance with USEPA and State DOH standards.
Deferred until FY 2005-2006 since recent study indicates that landfill
capacity will not be reached until early 2006. The Division initiated
preparation of a Capacity Analysis Study to determine the feasibility of
performing a vertical expansion of the South Hilo Sanitary Landfill.
5. To initiate repairs and enhanced services at certain transfer stations.
Lack of a Division managed maintenance staff limited the amount of repairs
performed at all transfer stations. Minor repairs were performed in order to
maintain limited services and protect public health and safety. The majority of
the transfer stations have been neglected and several transfer stations pose a
potential serious risk to public health and safety. Vandalism and abuse
(including arson) continue to threaten the daily status of these facilities.
6. To intensify the daily maintenance of each transfer station.
The Division has requested maintenance staff to provide for regular
maintenance of infrastructure at all County transfer stations. Additional
resources will be required in order to maintain the daily cleaning of each
transfer station.
Fleet Maintenance.
a) To repair and maintain our heavy truck tractor fleet on a timely basis by
continuing daily maintenance checklists for timely identification of problems.
Received four (4) new Kenworth truck tractors in July 2003. Current Fiscal
Year has three (3) truck tractors approved for purchase. A contract has
been awarded to a vendor with projected delivery of May 2005. County has
a contract with a vendor to provide limited night maintenance service for the
truck tractors on an as needed basis.
Additionally, the Division has requested maintenance staff to provide for
regular maintenance of all Division light and heavy equipment.
Final Status Report on Program Objectives for FY 2003-04
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
b) To continue a daily maintenance checklist on our compactor pick-up truck fleet.
Current year budget has three (3) compactor trucks approved. Trucks will
be delivered by March 2005. Specification of truck was changed to
incorporate a diesel engine to extend the life of the truck. Four (4)
compactor pickup trucks are included in FY 2004-2005 budget and vendor
bids are due by December 2004. County has a contract with a vendor to
provide night maintenance service on compactor trucks on an as needed
basis.
Additionally, the Division has requested maintenance staff to provide for
regular maintenance of all Division light and heavy equipment.
c) To continue a daily maintenance checklist on our heavy equipment and re-
establish the functional daily required maintenance.
The South Hilo Sanitary Landfill has a 2003 Catepillar D8 dozer and 2000
CAT 826G compactor and West Hawaii Sanitary Landfill has a 2001 D8
dozer and 2003 compactor. The heavy equipment is relatively young in age,
however routine service on equipment through a Division managed
maintenance staff is necessary and has been requested to perform
preventative maintenance per the manufacturer's recommended guidelines.
Preventative maintenance is not currently being performed.
d) To continue a recurring replacement schedule for our compactor trailers, and all
other vehicles in the fleet based on age and repair costs.
Six (6) new Wilkens 75 cubic yard refuse trailers were delivered to the
County in July 2003. Current budget year has eleven (11) trailers approved.
Tentative delivery date of the trailers is May 2005. Ten (10) refuse trailers
are included in FY 2004-2005 budget for replacement. Two (2) will be
purchased for the proposed new transfer station in Ocean View and eight (8)
will be deferred and be included in the FY 2005-2006 budget.
8. Expand the greenwaste mulching program island wide.
The County has a contract with a vendor to mulch the green waste for both the
East and West sides of the island. During the fiscal year, 6,961 tons of green
waste was mulched in East Hawaii and 10,653 tons of green waste was mulched
in West Hawaii. This amounts to a total of 17,614 tons of green waste diverted
from Big Island landfills.
In addition, the County is currently proposing implementation of an organics
diversion program, which will convert green waste into a high-grade compost.
Final Status Report on Program Objectives for FY 2003-04
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
9. To continue post closure monitoring of old Kailua and Waimea landfills.
The County has a contract with a vendor to provide monitoring, limited
maintenance and subsurface fire suppression activities at the old Kailua
Landfill. Additional post closure monitoring and remediation will be required
in order to comply with State Department of Health/USEPA regulations. The
old Waimea Landfill is being monitored by County personnel for the presence of
subsidence and signs of subsurface fires. A remedial action plan will be
prepared and submitted to the State Department of Health in order to address
the ongoing subsurface fires and to comply with State Department of
Health/USEPA regulations.
10. To continue recycling education program and the diversion grant program.
a. A total of 3,850 tons of paper and 250 tons of used cooking oil were diverted
from the County landfills for Fiscal Year 03-04.
b. A total of 1,570 tons of glass was diverted from County landfills for Fiscal
Year 03-04.
c. Residential household hazardous waste collection was held in December 2003
and June 2004 in both Hilo and Kona. Approximately 31 tons of hazardous
material removed from the Hilo area and 22 tons from the Kona area during
Fiscal Year 03-04.
11. To continue safety and educational training programs for all employees.
Safety and education training programs are extremely limited due to the lack of
full time supervisory staff. Currently the Division has three (3) base yards
located throughout the County. Two (2) of the three (3) base yards do not
currently have a full time supervisor. The West Hawaii Sanitary Landfill
contract operator, Waste Management of Hawaii, Inc. continues to provide
ongoing safety and educational training to County landfill personnel operating
at that facility. The Division has requested that additional staff be provided to
address worker and Public health and safety issues at County solid waste
management facilities, review changes in applicable industrial and occupational
safety regulations and to manage the Division's medical monitoring program.
Final Status Report on Program Objectives for FY 2003-04
QOLF COURSE FUND
PARKS & RECREATION
GOLF COURSE FUND
Improve, beautify and maintain the greens, tees and fairways at the Hilo Municipal
Golf Course by:
a. aerating all golf course greens in April and September, weather permitting;
Objective partially achieved. Aerification was completed in August due to
weather. Second phase will be completed in March.
b. verticut and de -thatch all greens in January, May and October, weather
permitting, or as needed;
Objective partially achieved. Verticutting was completed in October and
November. Third phase will be completed in May.
c. controlling application of fertilizer and pesticide to greens, fairways and tees
weekly, or as needed;
Objective is being achieved. Fertilizers and pesticides have been applied as
needed.
d. controlling application of herbicide to greens, tees, stream beds, ditches and
course boundaries weekly, or as needed;
Objective is being achieved. Herbicide has been applied on a regular basis.
e. daily mowing of greens;
Objective is being achieved. Greens have been mowed on a daily basis.
f. mowing of tee tops every Thursday, weather permitting;
Objective is being achieved. Tee has been mowed on a weekly basis.
g. mowing of fairways Monday through Friday, weather permitting;
Objective is being achieved. Fairways have been mowed on a daily basis.
h. controlling application of pre -emergent herbicides to fairways in October,
December, February, April and June, weather permitting.
Objective not achieved. Unnecessary at this time.
Six Month Progress Report on Program Objectives for FY 2004-05
PARKS & RECREATION
GOLF COURSE FUND
2. Schedule and assign tee times for:
a. individuals and groups on a daily basis;
Objective is being achieved. Tee times have been assigned on a daily basis.
b. club tournaments every six months;
Objective is being achieved. First phase of the club tournament schedules
have been completed.
c. larger fundraising tournaments on an annual basis. Targeting, but not limited to
six fundraisers per fiscal year.
Objective achieved. Fundraising tournaments have been scheduled for the
fiscal year.
3. Schedule inspection and repairs of course structures, clubhouse facilities and
maintenance warehouse during the months of July, October, January, and April.
Objective is being achieved. Inspections have been done on a monthly basis.
4. Daily routine inspections and maintenance of equipment, course vehicles and safety
equipment.
Objective is being achieved. Daily inspections of maintenance equipment have
been done regularly.
Six Month Progress Report on Program Objectives for FY 2004-05
PARKS & RECREATION
GOLF COURSE FUND
1. Improve, beautify and maintain the greens, tees and fairways at the Hilo Municipal
Golf Course by:
a. aerating all golf course greens in April and September, weather permitting;
Objective achieved.
b. verticut and de -thatch all greens in January, May and October, weather
permitting, or as needed;
Objective achieved.
c. controlling application of fertilizer and pesticide to greens, fairways and tees
weekly, or as needed;
Objective achieved. Fertilizers and pesticides were applied to greens,
fairways and tees on a weekly basis.
d. controlling application of herbicide to greens, tees, stream beds, ditches and
course boundaries weekly, or as needed;
Objective achieved. Herbicide was applied to all greens, tees, streambeds,
ditches and course boundaries on a monthly basis.
e. daily mowing of greens;
Objective achieved. Greens were mowed on a daily basis.
f. mowing of tee tops every Thursday, weather permitting;
Objective achieved. Tee tops were mowed on a weekly basis.
g. mowing of fairways Monday through Friday, weather permitting;
Objective achieved. Fairways were mowed on a daily basis.
h. controlling application of pre -emergent herbicides to fairways in October,
December, February, April and June, weather permitting.
Objective achieved.
Final Status Report on Program Objectives for FY 2003-04
PARKS & RECREATION
GOLF COURSE FUND
2. Schedule and assign tee times for:
a. individuals and groups on a daily basis;
Objective achieved. Tee times for individuals and groups were assigned on a
daily basis.
b. club tournaments every six months;
Objective achieved. Tee times were assigned for club tournaments scheduled
during the fiscal year.
c. larger fundraising tournaments on an annual basis. Targeting, but not limited to
six fundraisers per fiscal year.
Objective achieved. (large fundraising tournaments were scheduled for the
fiscal year.
Schedule inspection and repairs of course structures, clubhouse facilities and
maintenance warehouse during the months of July, October, January, and April.
Objective achieved. Inspections were completed in July, October, and April.
4. Maintain a one -acre sod farm within the driving range, adjacent to the 2"d hole green.
Intended purpose is to test grasses and chemicals as well as for replacement usage.
Objective achieved. The sod farm was maintained.
5. Daily routine inspections and maintenance of equipment, course vehicles and safety
equipment.
Objective achieved. Inspections were done on a daily basis.
Final Status Report on Program Objectives for FY 2003-04
Q0
G OTHERA L
RE -VOLVING
FUND
PLANNING
GEOTHERMAL RELOCATION REVOLVING FUND
The Geothermal Relocation Revolving Fund shall be administered in an efficient and
responsible manner complying with all applicable ordinances and rules.
Objective being achieved.
Six Month Progress Report on Program Objectives for FY 2004-05
PLANNING
GEOTHERMAL RELOCATION REVOLVING FUND
1. The Geothermal Relocation Revolving Fund shall be administered in an efficient and
responsible manner complying with all applicable ordinances and rules.
Objective Achieved. No claims were filed in FY 2003-04.
Final Status Report on Program Objectives for FY 2003-04
t
HO JSINEi FUND
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Administration Division
1. Identify an alternative office space to accommodate the staffing required to carry out
the goals and objectives of the OHCD, HCHA, and HCWIB, and to comply with
State and Federal privacy and accessibility requirements during the fiscal year.
In June 2004, the OHCD entered into a lease with Kaneshiro & Sons for office
rental space at 1990 Kino`ole Street for the Existing Housing Division (EHD).
Kaneshiro & Sons are currently renovating the space to accommodate the EHD.
The tentative move -in date is March 2005.
2. Plan and coordinate at least one upgrade of hardware and software to maintain the
operational efficiency of the LAN and other related automated systems within the
OHCD during the fiscal year.
The OHCD upgraded computer hardware and software to prepare for the
implementation of a Wide Area Network (WAN). The OHCD coordinated with
the State and County to install a fiber optic connection between 50 Wailuku
Drive, 1990 Kino`ole Street, and the County Building.
Plan and coordinate at least one upgrade of hardware and software to maintain the
operational efficiency of the OHCD telecommunication systems with other federal,
state, county and private systems during the fiscal year.
The OHCD completed the planning to upgrade our telecommunication
equipment to connect 50 Wailuku Drive, 1990 Kino`ole Street, and the County
Building. The OHCD is scheduled to complete the installation of our WAN in
March 2005.
Community Development Division
Community Development Block Grant (CDBG)
1. Solicit proposals from eligible entities for the 2005 CDBG program by January 2005.
The Community Development Division (CDD) held public hearings in Hilo,
Kona, Ka`u, Plihoa, and Honoka`a in November, 2004. The proposal packets
were made available to the public in November, 2004. The proposals are due to
the OHCD on January 13, 2005.
Six Month Progress Report on Program Objectives for FY 2004-05
M0100110L
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
2. Prepare the annual Consolidated Action Plan and submit the Plan to HUD by
May 15, 2005.
The CDD will start the process of selecting the projects and preparing the Action
Plan starting in January, 2005.
Implement, monitor, complete, and/or close CDBG projects in accordance with the
Consolidated Plan.
The CDD has completed two (2) projects and is implementing/monitoring 14
CDBG funded projects in accordance with the Consolidated Plan.
4. By April 2005 the balance of CDBG funds in the federal treasury must be less than
one and a half times the yearly grant amount.
Completed. As of December, 2004, the balance of CDBG funds was 1.3 times the
yearly grant amount. Therefore, the CDD has met and exceeded this goal.
5. Complete with the reporting, monitoring, and audit requirements of CDBG program
by December 2005 for fiscal year ending June 2005.
No action required until the last quarter of the County's fiscal year.
HOME
1. Solicit project proposals from eligible entities for the 2005 HOME program by
January 2005.
The CDD held public hearings in Hilo, Kona, Ka`fi, Plihoa, and Honoka`a in
November, 2004. The proposal packets were made available to the public in
November, 2004. The proposals are due to the OHCD on January 13, 2005.
2. Prepare the Program Description and submit the Description to the State's Housing
and Community Development Corporation of Hawaii (HCDCH) by May 15, 2005.
The CDD will start the process of selecting the projects and preparing the Action
Plan starting in January, 2005.
Six Month Progress Report on Program Objectives for FY 2004-05
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
3. Implement, administer, complete and close out HOME projects in accordance with
program regulations by November 2005.
The CDD is implementing/monitoring four (4) HOME funded projects in
accordance with program regulations.
4. Complete with the reporting, monitoring, and audit requirements of HOME program
by December 2005 for fiscal year ending June 2005.
No action required until the last quarter of the County's fiscal year.
Workforce Investment Act (WIA)
1. Plan, implement and monitor the Workforce Investment Act (WIA) Program, which
includes the Adult Services, Dislocated Worker Services, and Youth Services, in
accordance with program regulations by June 2005.
The CDD monitored the WIA Adult and Dislocated Worker Programs at Kona
and Hilo Workforce Development Divisions (WDD) on August 16 and 19, 2004,
respectively. Monitoring consisted of Participant Eligibility Review and a
Service Provider Review.
2. Administer and monitor the Youth Service vendors by June 2005.
The CDD monitored the WIA Youth service vendor at The Salvation Army on
October 28, 2004. Monitoring consisted of Participant Eligibility Review and
Ten Program Elements Review.
3. Solicit proposals from qualified vendors to provide youth services in FY 2004-2005,
in accordance with the WIA program by July 2004.
Completed. The CDD solicited and selected vendor to provide youth services in
PY'04, which commenced September 1, 2004.
4. Plan and implement the One -Stop Center operations in Hawaii County by June 2005.
The One -Stop Center, The Big Island Workplace Connection (BIWC) will be
relocating from 180 Kino`ole Street to 1990 Kino`Street in January, 2005.
BIWC partnering agencies is assisting in the design and operation of the new
and expanded One -Stop facilities.
Six Month Progress Report on Program Objectives for FY 2004-05
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Coordinate and provide support to the Hawaii County Workforce Investment Board,
Hawaii County Youth Council and its subcommittees by June 2005.
The CDD provided administrative and support services for the quarterly
HCWIB meetings, the quarterly Youth Council meetings, and all sub -committee
meetings. Public notices of WIB and Youth Council meetings were posted in a
timely manner.
6. Administer and monitor the vendors of the Eligible Training Providers in Hawaii
County by June 2005.
The CDD continuously solicits and updates the ETP list. The OHCD
administered 13 ETP vendors and completed the monitoring of two (2) ETP
vendors.
7. Solicit proposals from qualified vendors of the Eligible Training Providers in FY
2004-2005 by July 2004.
The CDD solicited four (4) new ETP vendors to qualify for FY '04-05.
Other Programs —
l. Provide technical assistance to at least one non-profit organization by May 2005.
Completed. The OHCD provided technical assistance to four (4) non-profit
organizations.
Development Division
Complete the rehabilitation of 20 existing housing units owned by low -and moderate
income persons through the Housing Preservation Grant program and the Residential
Emergency Repair Program by June 2005.
As of December 31, 2004, the OHCD has not completed the rehabilitation of any
existing housing units. Eight (8) families have been qualified and four (4) homes
are under construction.
Six Month Progress Report on Program Objectives for FY 2004-05
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
2. Develop at least one housing project alone or in partnership with government
agencies or the private sector during the fiscal year.
The OHCD partnered with the Hawaii Island Community Development
Corporation (HICDC) to develop the 32 -unit Kamuela Senior Housing Project.
The construction was completed in December, 2004.
The OHCD is partnering with the HICDC to develop the Kino`ole Elderly
Housing Project. The environment review is 90% complete; the design is
approximately 50% complete and bidding is scheduled for June, 2005.
Provide staff support or technical assistance to at least one non-profit agency during
the fiscal year.
The OHCD provided staff support and technical assistance to the HICDC and
the Big Island Housing Foundation.
4. Implement State Land Use and County employee/affordable housing requirements on
at least one developer during the fiscal period.
The OHCD implemented Chapter 11 affordable housing requirements on WB
KD Acquisitions, LLC (8 units) and Sonny Ventures, LLC (14 units).
Revisit the 270 acres in Waikoloa and determine if the Master Plan is feasible to go
forward as an affordable housing project.
The OHCD contracted with Townscape, Inc. to assist with conducting and
evaluating a feasibility analysis of the Waikoloa Employee Housing Project. The
OHCD issued an RFP for a master developer in September, 2004. Applications
were due on November 30, 2004. The County is in the process of selecting a
master developer.
6. Provide technical assistance to at least one non-profit organization in applying for
other resources to develop affordable or special needs housing by May 2005.
The OHCD provided technical assistance to the HICDC in applying for the 2005
Tax Credit Allocation for the Hualalai Elderly Housing Project, Phase III.
Six Month Progress Report on Program Objectives for FY 2004-05
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
7. Conduct at least two workshops to further Fair Housing within the County.
The OHCD conducted one (1) Fair Housing training on August 12, 2004, in
Waimea. Twenty-four participants were in attendance. Four (4) additional Fair
Housing workshops are being planned.
Existine Housine Division
1. Strive to attain and maintain a 99% utilization rate of the HUD provided Section 8
Housing Choice Vouchers.
As of December 31, 2004, the Existing Housing Division (EHD) has maintained
an average utilization rate of 99% of HUD provided Section 8 Housing Choice
Vouchers.
2. Develop and implement Section 8 Housing Choice Homeownership Program.
The EHD is reviewing federal regulations and "best practices" of Section 8
Homeownership Program Rules to be drafted and implemented by May 1, 2005.
3. Strive to attain and maintain 99% utilization rate of the HUD provided Family Self
Sufficiency Housing Choice Vouchers.
As of December 31, 2004, 16 families have signed the Family Self -Sufficiency
(FSS) Contract of Participation, which is a utilization rate of 64%.
4. Continue to improve the image of the Section 8 program by emphasizing adherence
to guidelines and by meeting with community groups and property owners at least
quarterly.
As of December 31, 2004, the EHD met with three (3) community groups. In
addition, the EHD participated in four (4) outreach, community sponsored
events to promote the Section 8 program.
5. Apply for additional HUD funding.
The EHD plans to complete and submit an application to HUD for funds
available through its Notice of Funding Available (NOFA), which is normally
published in April of each year.
Six Month Progress Report on Program Objectives for FY 2004-05
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Administration Division
1. Coordinate technical and clearinghouse assistance to at least one developer or non-
profit organization on Housing and Community Development projects and programs
during the fiscal year.
The Development Division has been assigned this task. The Development
Division has provided technical assistance to the Hawaii Island Community
Development Corporation.
2. Identify an alternative office space to accommodate the staffing required to carry out
the goals and objectives of the OHCD, HCHA, and HCWIB, and to comply with State
and Federal privacy and accessibility requirements during the fiscal year.
The Administrative Division, with the assistance of the Finance Department,
successfully located, negotiated and executed a lease agreement for office and
storage space at 1990 Kino`ole Street. The Existing Housing Division is
scheduled to move into the new office space in March 2005.
3. Plan and coordinate at least one upgrade of hardware and software to maintain the
operational efficiency of the LAN and other related automated systems within the
OHCD during the fiscal year.
The OHCD completed the planning and is in the process of upgrading the
hardware and software to implement a Wide Area Network (WAN). The OHCD
processed a contract with Oceanic Time Warner Cable to provide a fiber optic
connection between 50 Wailuku Drive, 1990 Kino`ole Street and the County
Building.
4. Plan and coordinate at least one upgrade of hardware and software to maintain the
operational efficiency of the OHCD telecommunication systems with other federal,
state, county and private systems during the fiscal year.
The OHCD completed the planning to upgrade the hardware and software for
the OHCD's telecommunication system. The OHCD is negotiating a contract
with Verizon to provide new telecommunication services at 1990 Kino`ole Street
and to reallocate services at the 50 Wailuku Drive.
Final Status Report on Program Objectives for FY 2003-04
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Community Development Division
Community Development Block Grant (CDBG)
1. Solicit proposals from eligible entities for the 2004 CDBG program by January 2004.
Completed 1/15/04. The Community Development Division (CDD) held public
hearings in Hilo, Kona, Ka'(!, Pahoa and Honoka`a in 11/03. The proposal
packets were distributed at the hearings. The proposals were due to the OHCD
on 01/15/04.
2. Prepare the annual Consolidated Action Plan and submit the Plan to HUD by
May 15, 2004.
The annual Consolidated Action Plan was prepared and submitted to HUD on
5/12/04.
3. Implement, monitor, complete, and/or close CDBG projects in accordance with the
Consolidated Plan.
Completed. The CDD has completed seven projects and is
implementing/monitoring 23 CDBG funded projects in accordance with the
Consolidated Plan.
4. By April 2004 the balance of CDBG funds in the federal treasury must be less than
one and a half times the yearly grant amount.
Completed 4/30/04. Balance in federal treasury was 1.16 the grant amount.
Therefore, the CDD has met and exceeded this goal.
5. Complete with the reporting, monitoring, and audit requirements of CDBG program
by December 2004 for fiscal year ending June 2004.
Prepared for single audit in 06/04. Single audit to be conducted in 08/04.
Final Status Report on Program Objectives for FY 2003-04
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
HOME
1. Solicit project proposals from eligible entities for the 2004 HOME program by
January 2004.
Completed 1/15/04. The Community Development Division (CDD) held public
hearings in Hilo, Kona, Ka`u, Pilhoa and Honoka`a in 11/03. The proposal
packets were distributed at the hearings. The proposals were due to the OHCD
on 01/15/04.
2. Prepare the Program Description and submit the Description to the State's Housing
and Community Development Corporation of Hawaii (HCDCH) by May 15, 2004.
Completed 2/2/04. The CDD prepared and submitted the program description
to the HCDCH on 4/27/04.
Implement, administer, complete and close out HOME projects in accordance with
program regulations by November 2004.
Completed. The CDD has completed two projects and is
implementing/monitoring four HOME funded projects in accordance with
program regulations.
4. Complete with the reporting, monitoring, and audit requirements of HOME program
by December 2004 for fiscal year ending June 2004.
Prepared for single audit in 06/04. Single audit was conducted in 08/04.
Final Status Report on Program Objectives for FY 2003-04
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Workforce Investment Act (WIA)
1. Plan, implement and monitor the Workforce Investment Act (WIA) Program, which
includes the Adult Services, Dislocated Worker Services, and Youth Services, in
accordance with program regulations by June 2004.
Completed 06/04. Planned, implemented and monitored the WIA Program
services. Assisted 420 adults, 466 dislocated workers, 249 in -school youths and
152 out-of-school youths.
2. Administer and monitor the Youth Service vendors by June 2004.
Completed 06/04. Administered and monitored the youth service vendor, the
Salvation Army.
3. Solicit proposals from qualified vendors to provide youth services in FY 2003-2004,
in accordance with the WIA program by July 2003.
The youth service contract with Salvation Army was extended for one year
ending 09/05.
4. Plan and implement the One -Stop Center operations in Hawaii County by June 2004.
Completed 06/04. Planned and implemented the One -Stop Center operations.
State Workforce Development Division is the One -Stop operator.
5. Coordinate and provide support to the Hawaii County Workforce Investment Board,
Hawaii County Youth Council and its subcommittees by June 2004.
Completed 06/04. Coordinated and provided support to the HCWIB, HCYC,
and its subcommittees.
6. Administer and monitor the vendors of the Eligible Training Providers in Hawaii
County by June 2004.
Completed 06/04. Administered and monitored the ETP vendors.
Final Status Report on Program Objectives for FY 2003-04
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
7. Solicit proposals from qualified vendors of the Eligible Training Providers in FY
2003-2004 by July 2003.
Completed 07/03. Solicited proposals from qualified vendors of the ETP
Program.
Other Programs —
1. Provide technical assistance to one non-profit organization in applying for other
resources to develop affordable or special needs housing by May 2004.
Provided technical assistance to four non -profits.
2. Provide technical assistance to at least one non-profit organization by May 2004.
Provided technical assistance to four non -profits.
3. Conduct at least two workshops to further Fair Housing within the County.
The CDD held six Fair Housing training seminars. A total of 166 persons
attended these seminars.
4. Complete the Analysis of Impediments to Fair Housing by December 2003.
Completed 08/03. The CDD updated the Analysis of Impediments to Fair
Housing and conducted a survey to develop baseline date to be used to determine
the efficiency of the Fair Housing initiative.
5. Complete the application for federal funds for Fair Housing by May 2003.
Legal Aid Society of Hawaii submitted an application in 06/03 and was awarded
$220,000 from the Private Enforcement Initiative Grant from HUD for Fair
Housing Training and Outreach.
Final Status Report on Program Objectives for FY 2003-04
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Development Division
Complete the rehabilitation of 20 existing housing units owned by low -and moderate
income persons through the Housing Preservation Grant program and the Residential
Emergency Repair Program by June 2004.
As of 06/30/04, the OHCD has completed the rehabilitation of four existing
housing units. Eleven families have been qualified and rive homes are under
construction.
Develop at least one housing project alone or in partnership with government
agencies or the private sector during the fiscal year.
The OHCD partnered with the Hawaii Island Community Development
Corporation (HICDC) to develop the 32 -unit Kamuela Senior Housing Project.
This project is currently under construction.
3. Provide staff support or technical assistance to at least one non-profit agency during
the fiscal year.
The OHCD provided staff support and technical assistance to the HICDC and
the Big Island Housing Foundation (BIHF).
4. Implement State Land Use and County employee/affordable housing requirements on
at least one developer during the fiscal period.
The OHCD implemented Chapter I1 affordable housing requirements on
Fairytale at Kahalu`u Beach, Inc. (3 units) and Westpro Development, Inc.
(5 units).
Final Status Report on Program Objectives for FY 2003-04
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Existing Housing Division
I. Strive to attain and maintain a 99% utilization rate of the HUD provided Section 8
Housing Vouchers.
Achieved an average utilization rate of 99% of HUD provided Section 8 Housing
Choice Vouchers.
2. Decrease the need for physical storage by 10% and increase caseworkers'
productivity by at least 5% from FY 2002-2003.
Increased EHD's productivity by at least 5% from FY 2002-03.
3. Continue to improve the image of Section 8 by emphasizing adherence to guidelines
and by meeting with community groups at least twice during the fiscal year.
Monthly Landlord Forums were conducted in FY 2003-04.
Participated in the "Pahoa Weed & Seed Housing Forum," HCEOC Winter
Wonderland Forum," Office of Social Ministry — Outreach meetings (Kona) and
Malia Puka O Kalani Outreach meeting.
Plan to continue participating in future community -sponsored events to promote
the Section 8 program to both property owners and eligible families.
Final Status Report on Program Objectives for FY 2003-04
32
GEOTHERAAL
SS7GT FUND
PLANNING
GEOTHERMAL ASSET FUND
1. The Geothermal Asset Fund shall be administered in an efficient and responsible
manner complying with all applicable ordinances and rules.
Objective being achieved.
Six Month Progress Report on Program Objectives for FY 2004-05
PLANNING
GEOTHERMAL ASSET FUND
The Geothermal Asset Fund shall be administered in an efficient and responsible
manner complying with all applicable ordinances and rules.
Objective Achieved. No claims in FY 2003-04.
Final Status Report on Program Objectives for FY 2003-04