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HomeMy WebLinkAboutCOM 0151.001 2008-2010 L`'a Nancy E. Crawford William P. Kenoi Lbir, Director Mayor Deanna S. Sako •ir•~` Deputy Director County of Hawaii Finance Department 25 Aupuni Street, Room 118 • Hilo, Hawaii 96720 (808) 961-8234 Fax (808) 961-8248 rv 6 C'l February 27, 2009; c oo J Yoshimoto, Chairman and ro r Members of the Hawai'i County Council Hawai'i County Council 25 Aupuni Street' Hilo, Hawai'i 96720 s Re: Progress and Status Reports The budget and program reviews for the County of HawaiTs Departments and Agencies will begin on March 30, 2009. 1 am enclosing a booklet containing the reports entitled, Six Month Progress Report on Program Objectives for FY 2008-09 and Final Status Report on Program Objectives for FY 2007-08. These reports provide information to the members of the County Council so they may evaluate our program accomplishments for the first 6 months of the current fiscal year and for the last fiscal year 2007-08. Should you have any questions or need more information, please let me know. Thank you very much. l C c2a Nancy E. Crawford Director of Finance APPROVED: William P. Kenoi Mayor Enc. Com-n. "'o. S~. Rec. Tot EC. Hawaii County is an Equal Opportunity Provider and Employer Ref, Date FEB 2 7 2005 r COUNTY OF H AWA I I JNty of p,~ +r : M~ MO :••4TE OF •N^.}Departmental & Agencies' SIX MONTH PROGRESS REPORT ON PROGRAM OBJECTIVES FOR FY 2008-09 and FINAL STATUS REPORT ON PROGRAM OBJECTIVES FOR FY 2007-08 Table of Contents Within each of the following departmental, agency, or fund section, contains the: • Six Month Progress Report on Program Objectives for FY 2008-09 (white pages) • Final Status Report on Program Objectives for FY 2007-08 (yellow pages) 1. Aging 2. Civil Defense Agency 3. Corporation Counsel 4. County Council/Clerk 5. County Physicians 6. Data Systems 7. Elderly Activities 8. Environmental Management 9. Finance 10. Fire 11. Human Resources 12. Liquor Control 13. Management 14. Mass Transit Agency 15. Miscellaneous Accounts 16. Parks & Recreation 17. Planning 18. Police 19. Prosecuting Attorney 20. Public Works 21. Research and Development 22. Highway Fund 23. Sewer Fund 24. Cemetery Fund 25. Bikeway Fund 26. Beautification Fund 27. Vehicle Disposal Fund 28. Solid Waste Fund 29. Golf Course Fund 30. Geothermal Relocation & Community Benefits Fund 31. Housing Fund 32. Geothermal Asset Fund AGING AGING AGING Non-Contracted Services 1. Aging and Disability Resource Center Development Project Provide older adults and caregivers information and assistance services.. a. At least 15% of population served will be connected to appropriate service(s) and resources. The Aging & Disability Resource Specialist, Caregiver Specialist and ADRC Coordinator are increasingly the primary responders to walk-in and telephone inquiries to the Office of Aging as the face of the office shifts to an Information and Assistance model. Individuals contacting the office with Long Term Care and community support concerns meet with trained and experienced staff to address their needs. In excess of 15% of seniors, caregivers and individuals with physical disabilities are connected to appropriate services and resources. b. At least 75% of population served will make appropriate decision(s) as a result of information and assistance received. Care decisions are difficult ones as they often impact finances and lifestyles changing familiar settings and routines. Decisions change as presenting needs shift and also as individuals and families act on options. At least 75% of individuals and families make informed decisions based on options information made available through counseling. .2. Caregiver Support: National Family Caregiver Support Program a. Develop and maintain information and outreach displays and presentations about the availability of support services in the community through public education in group settings (health fairs, community service fairs, or community organization meetings). In the first six months of the fiscal year, the Caregiver Support Program participated in four events providing information in person, in displays and with hand out materials to interested caregivers and the general public. July 9 Caregiver Respite Day October 7 Queen Liliuokalani Children's Center Grandparent Support Group November 18 Primetime Wellness Fair November 19 Hoike Club (UE Women's Club) Six Month Progress Report on Program Objectives for FY 2008-09 1 AGING AGING b. Provide caregivers with access to information and educational materials that are pertinent and useful in their role as caregiver. At least 60% of caregivers surveyed will report satisfaction with the quality and availability of resource. materials. Holy Cross Support Group. Meets monthly with and an average attendance of 6. Hilo Stroke Club in coordination with the American Heart Association. Meets monthly with an average attendance of 12. Kona Caregiver Support Group in coordination with Hospice of Kona. Meets monthly with an average attendance of 3. Caregiver Respite Day in coordination with Hawaii Island Adult Care held 5 times a year with an average attendance of 20. Annual Caregiver Support Group satisfaction survey to be completed by June 2009. c. Provide access to all districts of the island, trained individuals to assess caregiver needs, provide information and assistance that link caregivers to needed services and provide follow-up on an as-needed basis. At least 80% of requests for information and/or services will have immediate (within 7 days) contact with an assessor to begin the assessment process and identify caregiver needs. Two training sessions were held during the first six months of this fiscal year. 12/1/2008 Know Your Options (Grandparents Raising Grandchildren) Coordinated with Legal Aid Society Hilo attendance 5 12/3/08 Know Your Options (Grandparents Raising Grandchildren) Coordinated with Legal Aid Society Kona attendance 6 All participants reported that the training session increased their knowledge of resources available for Grandparents Raising Grandchildren, a component of the National Caregivers Family Support Program. Six Month Progress Report on Program Objectives for FY 2008-09 2 AGING _ AGING 3. Community Planning and Development - Partnerships Healthy Aging Initiative Establish a Healthy Aging Partnership with public and private agencies and elderly consumers. Support and coordinate a chronic disease self management program where at least 75% of participants surveyed will indicate that the self management program improved or maintained their health status. As of September 1, 2008, a Hawaii County Healthy Aging Partnership was established to implement and embed an evidence-based self management program for older individuals. With Hawaii County Office of Aging providing leadership, partners include Alu Like, Inc., Bay Clinic, Inc., West Hawaii Community Health Center, Services for Seniors, Kau Rural Health Community Center, and YMCA - Waiakea Settlement. The evidence-based program is Stanford's Chronic Disease Self Management Program (CDSMP). It is a 2-1/2 hour once a week for 6 weeks program with a 6 month followup. As of November 30, 2008, 35 older individuals have completed the program and are scheduled to be re-evaluated in April and May 2009. 4. Database Development and Maintenance a. Collaborate with private and public sectors to provide training and technical assistance to HCOA service providers on data collection and reporting. At least one training meeting will be conducted during the first half of the program year. Due to the planned move into the new facility at 1055 Kinoole Street, HCOA data staff met with Service Provider staff individually to provide technical assistance, and training to new staff. This approach was taken with the plan of holding a larger meeting with all service providers, once HCOA settles into its new facility where training room facilities will be available and logistically easier to arrange. b. Respond to and complete all data/information requests in a timely manner. 90% of data/information requests will be completed within 10 working days of receipt of request. HCOA data staff responded to four data request during the first half of the year. Three requests were from the State Executive Office on Aging, requesting demographic data on consumers served in specific services in the previous Fiscal Year. One request by the editor of the Silver Bulletin on the number of seniors who were born in the Chinese Year of the Ox for a feature story. Six Month Progress Report on Program Objectives for FY 2008-09 3 AGING n.AGING - c. Maintain and manage the HCOA database. Update and enforce procedures to insure database integrity and prompt software and hardware upgrades whenever necessary. During the first part of this year HCOA data staff researched and submitted a request for proposal to replace its current aging network system. This involves upgrading the current hardware and software that HCOA has been running for the past nine years. HCOA data staff has attempted to parallel the replacement of the old system with the move into the new facility. Expected completion of the total project is the end of the current 09 Fiscal year. 5. Education/Training Support and coordinate a minimum of 2 workshops and educational seminars for Aging and Disability Resource Center (ADRC) service providers and additional service providers that reflect identified needs of providers in order to assist them in better serving aging and disabled populations. Workshops and/or classes completed July 1, 2008-December 31, 2008 ? July 2008 Suicide Prevention and Intervention Training ? July 2008 Community Health/Levels of care/Community Resources/Care Homes and Foster Homes ? October 2008 Options Counseling Workshops and/or classes to be completed January 1, 2009-June 30, 2009 ? January 2009 Hospital Discharge Planning and ADRC Overview ? January 2009 ADRC Overview ? February 2009 Customer Service Training (2 days) 6. Home Modification Enable participants to live safer within their own home and help to correct safety deficits. At least 75% of the clients served will have favorable responses that in- home safety items and/or adaptations allowed them to remain within their homes in a safer environment due program services. During the period 07/01/08 to 12/31/08, 74 older individuals were served with 180 units of home modification. A client satisfaction survey will be conducted by June 2009. Six Month Progress Report on Program Objectives for FY 2008-09 4 AGING AGING Services Contracted to Private/State Agencies 1. Kupuna Care Program Case Management Kupuna Care Program services include adult day care, personal care, home-delivered meals, attendant care, chore, home/housekeeper, assisted transportation, and Kupuna Care transportation. Provide older adults with home and/or community-based services through the Kupuna Care Program (KC). a. At least 75% of Kupuna Care Program clients will remain in their homes at least three months. b. At least 75% of Kupuna Care Program clients surveyed will report their care needs are being met by the program. A random survey of Kupuna Care clients discharged during the first six months of FY 2009 was conducted for an evaluation of Kupuna Care Program services. Of the clients that completed the survey, 100% stated that the program met their needs; 100% were satisfied with the services provided;'100% stated that the services improved their quality of life; 63% stated that their health status improved; 75% rated the quality of the care provided Excellent, 13% Good, and 13% Fair; and 88% were able to remain in their homes for more than three months. 2. Legal Services On an annual basis, at least 10% of older adults receiving legal assistance will increase their ability to make informed legal decisions through the receipt of advice, counseling and representation. After evaluating the legal services component for the October 1, 2007-September 30, 2011 area plan on aging, it was decided to include additional measurements for legal services to measure the percentage of clients linked to needed services and the percentage of clients reporting increased knowledge of entitlement programs, the legal process, and/or individual rights. The annual survey will be conducted by June 2009. Six Month Progress Report on Program Objectives for FY 2008-09 5 AGING AGING 3. Public Education Offer the general public a monthly publication which provides information about services and benefit s available to older individuals and their caregivers. a. Provide 4,100 older adults, caregivers and service providers with timely, meaningful and useful information through distribution of the monthly Silver Bulletin newsletter. b. At least 80% of respondents to a survey will indicate that the publication provided them with meaningful and useful information. 2,100 of the total goal of 4,100 older adults to receive this publication were served as of December 31, 2008. The annual survey of a random sample of Silver Bulletin readers designed to measure the satisfaction and usefulness of the Silver Bulletin publication will be completed by June 30, 2009. 4. Transportation. Provide nutrition participants served the opportunity to evaluate the program through a survey of which at least 70% of nutrition participants surveyed who are transported to a congregate meal site three to five days per week will maintain or improve their nutritional risk assessment survey scores. During the first six months of Program Year 2008-09, there were 237 older individuals who were provided with transportation services in order for them to participate at a congregate meal site. Approximately nine out of ten (93%) of the participants completed a nutritional risk survey. During the same reporting period, the average monthly proportion of participants who were identified as nutritionally at risk was 28.8% while 69.7% was the average monthly proportion of participants who were identified 9tl0 as non nutritionally at-risk. X' 50 As evident from the attached chart, the proportion of nutritionally at-risk showed a 0 slight decrease from July through g Jul Au "Se yet Nogv •De 29 27 December 2008 while the ¦ % at-risk 31 30, 29e - proportion of non-nutritionally at- p % not,at-r`isk 69. 70 7,?~ 1 risk showed a slight increase during the same period. It can be inferred from the data presented that the nutritional status of participants who were provided with transportation services to participate at a congregate meal was maintained or improved. Six Month Progress Report on Program Objectives for FY 2008-09 6 i AGING AGING Non-Contracted Services 1. Aging and Disability Resource Center Development Project a. Continue to convene at least 4 quarterly meetings of the ADRC stakeholders/advisory group to discuss/address matters that pertain to the pilot ADRC project in Hilo. ADRC Advisory Committee meeting were held in October 2007 and May 2008. A change in the two ADRC staff early in 2008 impacted the meeting frequency but the committee is back.on track with regular about quarterly meetings. Stakeholder/tenant meetings were held in March, April, May and June 2008 as the move to the ADRC became more imminent. Meetings of this group will continue into 2009 on a monthly to quarterly basis. b. Compile and develop a training module to prepare prospective ADRC staff/volunteers and/or partners pass the Alliance of Information and Assistance System's Examination to become Certified Information & Assistance/Referral Specialist - Aging. HCOA has Enhanced Level membership in the Alliance of Information and Referral Systems (AIRS). The present Aging and Disability Resource Specialist attained AIRS-Aging certification in May 2008. A Coordinated Services for the Elderly staff member also attained certification in May 2008. This is part of the plan to train and certify I & A staff within HCOA and CSE. HCOA and CSE is developing AIRS training with staff with target certification exams in 2009. c. Develop and produce ADRC marketing/outreach materials. A State ADRC Marketing Plan was developed in 2007 with HCOA's participation. The "Aunty Alice" material was enhanced by including a new character, Cousin Kimo, an individual with a disability. HCOA staff continued to work with the ADRC State Project Coordinator and advisory committee developing a card type brochure with target publishing by November 2008. ADRC advertising materials with the ADRC logo are being selected for sharing at community presentations. Other marketing and outreach activities include an article in the Hawaii Tribune Herald, articles in the Silver Bulletin, the ADRC contact number featured on every page of HCOA's Information & Services Directory for Seniors 2008, being a short program on the cable television "Seniors In Paradise" program, continued community presentations by the Executive on Aging and ADRC staff, and planned presentations at the biennial Hawaii Pacific Gerontological Society conference in September 2008. Final Status Report on Program Objectives for FY 2007-08 1 AGING AGING d. Develop and publish an ADRC resource directory both in print and electronic formats. HCOA's 2008 Seniors resource directory included ADRC information and contact information prominently. Planning is progressing in hiring a University of Hawaii graduate student to update and enhance HCOA's web based resource directory. This position will update information currently on the site, seek out additional elder resources, and develop a disability resource database to be integrated with the elder database. e. Research, investigate, procure and install necessary and appropriate MIS technology and communication hardware to fulfill grant requirements. The State ADRC project contracted Shawn O'Donnell to serve as consultant for a state MIS review and also to explore website development tying in the four county Area Agency on Aging. Use of Beacon (I&R software) was initiated to track contacts and develop a database of requests and profiles of users. Beacon's capabilities are still being explored with plans to mold it to meet federal reporting requirements and consider its usefulness as software measuring consumer satisfaction. The latter will be a basis for service quality improvement efforts. 2. Caregiver Support: National Family Caregiver Support Program a. Develop and maintain information and outreach displays and presentations designed to inform caregivers of supportive services available to them. Participate in at least seven (7) outreach sessions in a variety of settings. Attend at least one session in each district of the island. At least 75% of caregivers who attend outreach sessions where data collection is possible will report that the session helped them to continue giving care and that information provided increased their awareness of services of the Caregiver Support Program. The Caregiver Support Program participated in the following events, providing information in person, in displays and with handout material to interested caregivers and the general public. August 24 Senior Health Fair September 30 Alzheimer's Memory Walk October 17 KTA Employee Health Fair November 29 Honoka`a Senior Center Long Term Care Planning December 11 Hawaii State Joint Legislative Committee January 10 Outreach Presentation - Hospice of Hilo Final Status Report on program Objectives for FY 2007-08 2 AGING - - AGING January 11 Advanced Health Care Directives Presentation Hilo Stroke Club February 26 IDT meeting - Kau March 12 IDT meeting - Hilo April 18 IDT meeting - Kona May 15 AD Support Group - AHCD Presentation June 17 Kau Medical Academy - Outreach Presentation June 15 AHCD Presentation - Kona Senior Club b. Continue to support family caregivers in ways that improve and extend the ability to provide care by strengthening and integrating existing services and expanding innovative services. Support at least three (3) support groups in Hawaii County. Coordinate with at least three (3) service provider groups to provide training and supportive services on a variety of services. At least 65% of clients surveyed will report that services provided were supportive of their efforts to maintain caregiving of their loved one. The Family Caregiver Support Program (FCGSP) coordinated several monthly Support Groups and numerous Respite Days throughout the island that provided training and information regarding supportive services available within the community. The FCGSP coordinated with the Kona Adult Day Center, Ho'onani Place, Hilo Adult Day Care, Catholic Charities, Ain Like, Hui Malama, Hospice of Hilo, Hilo Stroke Club, the LDS Support group (Waimea), Frances Kakugawa, the Hawaii Community Caregiver Network (Kona), the Alzheimer's Association, and the Kau Medical Academy to provide training and supportive services for caregivers in the community. Annual survey results reported that 98% of caregivers were satisfied with program services. c. Plan and implement three (3) training sessions or conferences relating to caregiver concerns and issues each year. Provide trainers and events for larger audience situations on topics of general interest. • At least 70% of participants will be satisfied with the content, usefulness and effectiveness of the information covered at the training sessions. • At least 70% of participants will want more training sessions in the future. Nine training sessions and a Caregiver conference were held in this fiscal year. July 19 Carousel of Care Caregiver Conference in Kona July 29 Caregiver Survival Workshop at HIAC August 16 Caregiver Survival Workshop in Puna Final Status Report on Program Objectives for FY 2007-08 3 AGING AGING October 21 Caregiver Survival Workshop at HIAC October 26 Caregiver Survival Workshop at Tutu's House in Waimea December 9 Caregiver Care Day at HIAC January 26 Caregiver Care Day at HIAC May 24 Caregiver Care Day at Ho'onani Place June 19 Alzheimer's Support Group Presentation Survey results reported that 95% of participants were satisfied with the content, usefulness, and effectiveness of the information provided at training sessions and 88% would attend future training sessions. 3. Community Planning and Development - Partnerships Collaborate with the private and public sectors to continue and participate actively in the support of five community councils and to assist these councils in their community development activities to organize, assess, plan and implement strategies to address their local issues. Collaborate in the development of innovative community based models of eldercare services. a. At least 50% of projects planned by community councils are implemented. b. At least 50% of innovative community based services and/or initiatives planned are implemented. c. At least 75% of partners surveyed report they believe in the collaborative community development process undertaken. d. At least 75% of partners surveyed report that collaborative ventures were successful. During the FY 2008, the Office of Aging received a handful of calls regarding the emergency dialers. Two emergency dialers that were returned due to the passing of the elderly recipients were recycled. The others were referred to Radio Shack, the vendor of the project emergency dialers. No new projects were implemented in FY 2008. As the two new Aging Program Planners adjust to their various responsibilities, the community councils will be reviewed. 4. Database Development and Maintenance. a. Collaborate with private and public sectors to provide training and technical assistance to HCOA service providers on data collection and reporting. At least one training meeting will be conducted during the first half of the program year. b. Respond to and complete all data/information requests in a timely manner. 90% of data/information requests will be completed within 10 working days of receipt of request. Final Status Report on Program Objectives for FY 2007-08 4 AGING AGING c. Maintain and manage the HCOA database. Update and enforce procedures to insure database integrity and prompt software and hardware upgrades whenever necessary. During this period 2 sessions providing technical assistance on data collection and reporting was conducted on-site for all service providers. Responded to and completed 15 requests for data and continued on-going maintenance and management of HCOA database. 5. Education/Training. Maintain the Aging Institute of Hawaii (AIH) to promote training activities for workers in the aging network and to serve as an information and resource center. a. Support and/or coordinate at least 5 workshops or educational seminars that are pertinent and relevant in the field of aging. b. At least 80% of participants surveyed will indicate that the workshops were relevant and helpful. Due to the development of the Aging and Disability Resource Center (ADRC), the AIH has been put aside and replaced by a new process through the ADRC. In the current area plan on aging dated October 1, 2007- September 30, 2011, education and training is a significant component of the ADRC. The goal is to get providers in the aging and disability networks trained in a variety of skills and services for the identified populations to be served by the ADRC. The ADRC is targeted to open in December of 2008. In preparation for the opening of the ADRC, Hawaii County Office of Aging staff and staff from partner agencies to be housed at the ADRC attended customer service training. The four day curriculum was developed by UH Manoa specifically for the ADRC sites in the state of Hawaii. There were four components to the training; Customer service, sequence of service, intercultural and interpersonal communication and interviewing skills. Each training component was evaluated and analyzed individually. A total of 23 staff attended the trainings in Hilo. 100% of the participants in this training reported the training as relevant and helpful to them. 6. Home Modification. Provide limited funding to eligible older individuals who have been assessed with impairment or limitations to perform Activities of Daily Living/Instrumental Activities of Daily Living. Enable participants to live safer within their own home and help to correct safety deficits. At least 75% of the clients served have favorable responses that in-home safety items and/or adaptations allowed them to remain within their homes in a safer environment due program services. Final Status Report on Program Objectives for FY 2007-08 5 AGING -AGING During the period 07/01/07 to 6/30/08, 142 older individuals were served with 356 units of home modification. Survey results determined that 100% of clients indicated increased home safety due to program services, 99% indicated that in- home safety items decreased caregiver stress and reduced falls, and 100% of safety deficits identified were corrected through the Home Modification program. 7. Healthy Aging Initiative. Support and coordinate physical activity(ies) at selected congregate dining site(s) where at least 75% of participants who are screened and surveyed will indicate that the physical activity(ies) improved or maintained their health status. The Enhance Fitness project which was initiated in two nutrition sites was terminated for various reasons. However, the Office of Aging remained committed to implementing an evidence-based program in Hawaii County. During the period January to June 2008, Office of Aging formed partnerships with Alu Like, Inc., Bay Clinic, Inc., and Services for Seniors to offer Chronic Disease Self Management Workshops to our 60+ population. Training for workshop leaders was scheduled for August 2008. Services Contracted to Private/State Agencies 1. Case Management. Provide clients served the opportunity to evaluate the program through a survey of which at least 70% of clients surveyed will indicate receiving home and community based services improved their ability to remain in their homes. Survey results show that 82.1% of clients surveyed reported that they were able to remain in the home longer due to Kupuna Care Case Management services. 2. Kupuna Care. Conduct reassessments of Kupuna Care clients of which at least 70% of all clients that are discharged from the program will have maintained or improved their Activities of Daily Living (ADL) or Instrumental Activities of Daily Living (IADL) levels. Kupuna Care services include adult day care, personal care, home-delivered meals, attendant care, chore, home/housekeeper, assisted transportation, and Kupuna Care transportation Final Status Report on Program Objectives for FY 2007-08 6 I AGING n AGING During FY 08, twenty-eight discharge reassessments were randomly selected for review on Kupuna Care clients. Out of twenty-eight clients, twenty-five or 89.3% maintained or improved their ADL or IADL level of impairment, which exceeded the goal of 70%. This evidence supports the effectiveness of the Kupuna Care Home & Community Based Care Program in meeting the needs of the targeted population. 3. Legal Services. Provide clients served the opportunity to evaluate the program through a survey of which at least 70% of clients surveyed will express an increased knowledge of entitlement programs, the legal process, and/or individual rights. In June 2008 a random phone survey of 50 clients serviced in LASH's Senior Citizen Program was conducted. 90% of the respondents felt they increased their understanding regarding their legal issues and were able to make informed choices regarding the respective legal matter. 100% of the respondents felt they could contact LASH for help if they needed legal assistance and would be linked with the needed resources. 4. Public Education. Provide the general public with a monthly publication which provides information about services and benefits available to older individuals and their caregivers. Program effectiveness will be measured through a survey of readers of which at least 80% respondents will indicate that the publication provided them with meaningful and useful information. Fifty surveys were mailed out in March of 2008 to randomly selected readers of the Silver Bulletin during fiscal year 2008. The survey asked individuals to rate their satisfaction level with the Silver Bulletin by using one of the following ratings: very satisfied, somewhat satisfied, don't know, not very satisfied and not at all satisfied. 100% of respondents indicated satisfaction with the publication with 77% saying they were very satisfied. Using a scale of strongly agree, somewhat agree, don't know, somewhat disagree, and strongly disagree, readers were asked to rate the Silver Bulletin for being informative, beneficial, useful and relevant. 100% of respondents agreed the Silver Bulletin is informative, beneficial, useful and relevant. Final Status Report on Program Objectives for FY 2007-08 7 AGING AGING 5. Transportation. ' Provide nutrition participants served the opportunity to evaluate the program through a survey of which,at least 70% of nutrition participants surveyed who are transported to a congregate meal site three to five days per week will maintain or improve their nutritional risk assessment survey scores. Of the 334 participants who were transported to congregate meal sites during program year 2007-2008, twenty four percent were identified as high nutritional risk while sixty-two percent were non-nutritional risk. The percentage of high nutritional risk participants remained the same at 24% both at the halfway mark (December 31, 2007) and at the end (June 30, 2008) of the program year. The percentage of participants identified as non-nutritional risk decreased from 67% by the end of December 2007 to 64% by June 30, 2008. The slight decrease is attributed to a small number of participants who stopped receiving services during the second half of the program year. Of those participants who were identified as non-nutritional risk at the beginning of the program year, none received nutritional scores that had gotten worse by the end of the program year. Contracts to the Elderly Activities Division, Department of Parks & Recreation. Funds provided to the Elderly Activities Division are deposited directly to its respective accounts. Elderly Activities Division provides the following contracted services and reflects its own program objectives. • Chore • Congregate Meals • Employment • Home-Delivered Meals • Nutrition Education • Outreach • Transportation • Volunteer Services Final Status Report on program Objectives for FY 2007-08 8 2 CIIVII DEEM fSS ' AGENCY CIVIL DEFENSE AGENCY CIVIL DEFENSE 1. Continue to review and update tsunami evacuation maps, and provide updates to, appropriate departments and agencies on an annual basis. Ongoing project, pertinent data is in County GIS. Need to meet with data systems to update Hilo map. 2. Install tsunami evacuation signs in all areas that require them. All signs are installed. A program for on-going maintenance of the signs needs to be developed with Public Works. 3. Install a tsunami evacuation zone marking program to increase public awareness. Grant monies are being pursued to purchase thermoplastic tsunami evacuation marking stickers for Public Works. 4. Continue the priority of working with all segments of the community in developing emergency-response plans. a. Work with the public sectors in hazard/risk awareness and response preparedness. Continue to review and update. Police, Public Works, Fire, and Parks Standard Operating Procedures (SOP). Ongoing, began process of updating the Hawai'i County Emergency operating plan. Working with the Department of Research and Development on the tourism Strategic Plan. b. Continue to coordinate and participate in emergency preparedness exercises, drills and training. HCDA participated in sixteen emergency preparedness exercises with governmental and non-governmental agencies. c. Continue to coordinate and participated in training for emergency response. Coordinated ICS 300 training and a tactical interoperability exercise for 100 participants. Six Month Progress Report on Program Objectives for FY 2008-09 1 i CIVIL DEFENSE AGENCY CIVIL DEFENSE 5. Continue to work with Department of Education, American Red Cross and State Civil Defense regarding new facilities being designated as emergency shelters, and proposed facility upgrades to expand our shelter program. An additional key task is to create "Pet Friendly" shelters. Ongoing project, collaborating with the Medical Reserve Corps, the American Red Cross and State Civil Defense of sheltering issues. State Civil Defense is the lead agency. 6. Continue to administer the Department of Homeland Security Grant Program for the County of Hawai'i administered by the State Civil Defense Agency. Ongoing project -coordinating with Police, Fire, Research & Development, State Dept. of Health, and State Civil Defense on 2009 Homeland Security Grant initiatives. 7. Aggressively continue an automation review and upgrade, to enhance and complement already existing systems, both in an operational and training arena. HCDA deployed its CityWatch notification system in October 2008. HCDA also began collaboration with State Civil Defense on WebEOC, shared emergency log. 8. Upgrade and repair existing sirens, and install new sirens in accordance with State Civil Defense CIP Funding plan and through private subdivision developers. Ongoing project with State Civil Defense as the lead organization. Six Month Progress Report on Program Objectives for FY 2008-09 2 CIVIL DEFENSE AGENCY CIVIL DEFENSE 1. Continue to review and update tsunami evacuation maps, and provide updates to appropriate departments and agencies on an annual basis. I This information is currently available as a GIS layer. 2. Install tsunami evacuation signs in all areas that require them. This project is completed. Tsunami evacuation signs have been installed at all locations identified as roadblock points for tsunami evacuation. A program for on-going maintenance of the signs needs to be developed with Public Works. 3. Design and install a tsunami evacuation zone marking program to increase public awareness. This project is completed. Currently, Public Works paints tsunami zone marks at areas where tsunami evacuation barricades are placed. Grant monies are being pursued to purchase thermoplastic tsunami evacuation marking stickers for Public Works. 4. Continue the priority of working with all segments of the community in developing emergency-response plans. a. Work with the public sectors in hazard/risk awareness and response preparedness. Continue to review and update Police, Public Works, Fire, and Parks Standard Operating Procedures (SOP). Due to staffing shortages in FY 07-08, Civil Defense was unable to aggressively pursue opportunities for response preparedness as we would like to have. Only four such preparedness activities were documented. In FY 08-09, Civil Defense staff is aggressively pursuing every awareness & preparedness opportunity available. b. Continue to coordinate and participate in emergency preparedness exercises, drills and training. Due to staffing shortages in FY 07-08, Civil Defense was unable to aggressively pursue opportunities for emergency preparedness exercises as we would like to have. Only four such preparedness activities were., documented. In FY 08-09, Civil Defense staff is aggressively pursuing every training/exercise/drill opportunity available. Final Status Report on Program Objectives for FY 2007-08 1 CIVIL DEFENSE AGENCY CIVIL DEFENSE c. Continue to coordinate and participate in training for emergency response. Due to staffing shortages.in FY 07-08, Civil Defense was unable to aggressively pursue opportunities for emergency response training as we would like to have. Only two such preparedness activities were documented. In FY 08-09, Civil Defense staff is aggressively pursuing every training/exercise/drill opportunity available. 5. Continue to work with Department of Education, American Red Cross and State Civil Defense regarding new facilities being designated as emergency shelters, and proposed facility upgrades to expand our shelter program. This process is on-going, currently only DOE facilities are officially designated as hurricane shelters by State Civil Defense. We seek to expand the designation program to include County facilities in FY 08-09. 6. Continue to administer the Department of Homeland Security Grant Program for the County of Hawai'i administered by the State Civil Defense Agency. • This is an ongoing process as long as Homeland Security grant funds are offered. • We have closed out the 2004 grants. • We are working on the execution of 2005 2006 and 2007 HS grants. • We are awaiting Council approval of the 08 HS Grant. 7. Continue the development of an emergency response plan with the Department of Water Supply to insure water availability should there be a portion or islandwide power disruption over an extended period. Back-up Generators have been purchased and installed for select DWS pumping stations. 8. Continue the development of an emergency response plan with the Department of Water Supply to counter the threat of County reservoir failure and evacuation plans. On going project, however Civil Defense contributed to a Dept. of Land and Natural Resources dam emergency plan whose final draft should be ready in FY 09-10 Final Status Report on Program Objectives for FY 2007-08 2 I CIVIL DEFENSE AGENCY CIVIL DEFENSE 9. Aggressively initiate an automation review and upgrade, to enhance and complement already existing systems, both in an operational and training arena. Reverse 911© telephone notification system was initiated in FY 08-09. This system will be used for in-house tsunami watch and warning notifications. Civil Defense will be aggressively pursuing other types of notification systems in FY 09-10. 10. Upgrade and repair existing sirens, and install new sirens in accordance with State Civil Defense CIP Funding plan and through private subdivision developers. We are currently working with State Civil Defense on this project. Hawai'i County Civil Defense defines the basic priorities for the project while State Civil Defense provides the lion's share of funding and the technical expertise. I I Final Status Report on Program Objectives for FY 2007-08 3 C'U'RP RATIO N C OUJ 1NSSEG' L CORPORATION COUNSEL LITIGATION PROGRAM 1. Offer training opportunities to our litigation team, and provide them effective tools to take cases to trial. Achieved. Litigation attorneys attended conferences (including teleconferences), seminars and workshops pertaining to the following: personal injury (handling cases in the Court Annexed Arbitration Program, appropriate signage to avoid liability for natural hazards, roadway design issues, and defending auto claims, e.g.); government attorney practice (including LRIS grievances, arbitration and past practices, technology in the workplace, ethical issues, public contracts and procurement regulations, MECO and HELCO technical workshops, KIUC technical workshop, deposition training, bench/bar conferences, building civil trial skills (also opening statements), the IMLA 73rd annual conference, the 561h annual conference of Hawaii State Liquor Commissions, the state of the affordable housing industry, legislative update, OIP update, and the enforcement of judgments); employment law (anti-discrimination and harassment, supervisor training on limiting liability for employment issues, disciplining or terminating a workers' compensation claimant, employment law seminar, Hawaii Workers' Compensation Conference, Human Resources for Professionals, the proper investigation of sexual harassment claims in the workplace, and understanding the new FMLA regulations); zoning (coastal engineering and land use, Hawaii Congress of Planning Officials, alternative public finance tools for infrastructure development, and letters of credit); civil rights (high speed chases, dog bites and electronic control devises [TASERS], and voting rights claims and redistricting) and the Americans With Disabilities Act (mental illness and the ADA). We also held weekly meetings to discuss trial strategy, management of cases, and updates on assignments and legal issues. 2. Continue to make litigation client friendly. The Litigation Division will contact all major County departments to schedule meetings to discuss ongoing cases, the scope of liability and methods to reduce the department's exposure to unnecessary risks. Achieved. Members of the litigation team discussed and/or provided written transmittals (including e-mails) to Scott Knowles, the County's Risk Manager, and Fire Chief Darryl Oliveira to assist them in further developing a risk management plan to reduce the County's exposure to unnecessary risk. The litigators have presented and participated in classes/workshops for: Enduring Labor Pain and Representing County Employees/Departments/Officials before the EEOC and HCRC at the Sixth Annual Statewide Municipal Attorneys Training Conference; and civil rights and liabilities for Police Recruits. The litigators made training available for County employees by inviting them to teleconferences covering Letters of Credit, and Voting Rights and Redistricting. Six Month Progress Report on Program Objectives for FY 2008-09 1 CORPORATION COUNSEL LITIGATION PROGRAM Litigators participated with a Counseling and Drafting deputy corporation counsel in discussions concerning the investigation of zoning violations. Litigators have continuous dialogue with County agents, employees, officials, department heads, the Mayor (and his staff) and/or County Council Members (and their staff) involved in claims (including workers' compensation and discrimination charges), grievances (normally concerning an alleged violation of a collective bargaining provision in arbitration) and lawsuits. 3. Responsibly monitor pending lawsuits by recommending settlement only when quantifiable justification exists. Achieved. We filed motions to dismiss or summary judgment in five (5) cases. Of these, one was denied, one was partially granted, one was granted (plaintiff was allowed to file an amended complaint), and two were granted (one case involved the dismissal of federal claims and the other involved a final judgment without an appeal). Four (4) cases were settled for a total of $3,459,000. The total potential liability exposure was approximately $8,044,500, meaning the difference between the potential exposure and actual settlement amount was $4,605,500. One case, the De Reus lawsuit (County liability determined) had a potential exposure and demand of over $8,000,000. This case involved a County driver of a large solid waste trailer that rear-ended a car causing significant injury to the driver. The case was settled for $3,400,000 with $1,000,000 paid in 2008, and 3 equal installments of $800,000 commencing in 2010. Six Month Progress Report on Program Objectives for FY 2008-09 2 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION 1. Review of documents. The Division will review and approve legal documents submitted by the various County departments and agencies promptly. This review will include a thorough analysis of potential legal exposure and liabilities. To the extent possible, 75% of legal documents shall be completed within 7 business days. Achieved. Between July 1, 2008 and December 31, 2008 approximately 96% of documents received were reviewed and returned within 7 business days. 2. Drafting documents and legislation. The Division will draft documents and legislation at the request of its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. Not Achieved. Between July 1, 2008 and December 31, 2008, approximately 73% of the drafting requests were completed within 21 business days or less. 3. Written Request for a Legal Opinion. The Division will thoroughly research and draft legal opinions for its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. Achieved. Between July 1, 2008 and December 31, 2008 approximately 90% of the requests for legal opinions were completed within 21 business days or less. 4. Miscellaneous Requests for Legal Assistance, including Long-term Projects. The Division will respond to departmental and agency requests for legal service that may not involve a formal written response or extensive legal research. These miscellaneous requests may also include long-term projects, which are time- and resource-consuming. For requests not requiring a formal written response or extensive research, to the extent possible, 50% of all requests shall be completed within 21 business days. For long-term projects, to the extent possible, requests shall be completed within the time frame allocated for the project. Achieved. Between July 1, 2008 and December 31, 2008, approximately 65% of the miscellaneous requests and 79% of the requests for "review and comment" on matters were completed within 21 business days or less. Six Month Progress Report on Program Objectives for FY 2008-09 3 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION 5. Training for County Officers and Employees, and Board and Commission Members. The Division will conduct ongoing training for County officers and employees, and substantive Boards and Commissions to prevent procedural and substantive errors, including recall training as requested by our County clients. The Division continued to train our board and commissions on Sunshine Law and Ethics, as well as train police recruits and police dispatcher on areas of potential liability. Additionally, the Office of the Corporation Counsel hosted the 6th Annual Statewide Municipal Attorneys' Training Conference in August of 2008. 6. Development of a Risk Management System. The Division will continue to work with their respective clients in risk management activities, in conjunction with the County's risk manager. Whenever a liability concern comes to our attention we inform the Risk Manager for initiation of advisories or program, or to follow up with particular members of the public if a concern about liability is raised directly with our office. Six Month Progress Report on Program Objectives for FY 2008-09 4 CORPORATION COUNSEL BOARD OF ETHICS 1. Review all petitions and requests for opinions in a prompt manner. The Board of Ethics received three petitions from 7/1/08 thru 12/31/08. Two of the petitions resulted in the filing of Informal Advisory Opinions by the Board. The third petition has been rejected and the petitioner advised that a new and more specific petition will need to be submitted before the Board will hear the matter. BOARD OF ETIIICS (Petitions received from 7/1/08 to 12/31/08) Petition Petitioner and Issue Date Outcome No. 2008-9 Ivan Takamoto: Review Bobby 8/14/08 Date of petition (he hand-delivered Perreira's (Fire Inspector) actions it on 8/13/08. - he asks for free drinks, 10/8/08 Hearing held - no ethical violation entertainment tickets, has COH found. - - - - _ - uniform draped over shoulder 12/10/08 IAO issued. while drinking in non-alcohol area, and makes slanderous statements about Takamoto and threatens him. 2008-10 Wayne Joseph: LSA's 9/9/08 9/22/08 He hand-delivered Petition on 3:14 pm posting to 9/22/08. hunterbishop.com blog 12/10/08 Hearing held - no ethical violation found. 0014/09 IAO issued 2008-11 Dan A. Cole: (hard to understand 11/4/08 Date of petition (hand-delivered on - is he complaining about Emily 11/5/08). Naeole referring to him as 11/26/08 Counsel wrote to Petitioner- "whacky" in a newspaper petition not clear; submit clearer article?) petition; Board will take no further action. 12/01/08 Petitioner appealed denial of petition. 12/09/08 Petition and appeal discussed at meeting. Petitioner not present. Board's counsel to send Petitioner letter that only one issue may be within Board's jurisdiction and if desired submit new petition on just that one issue. - - - - - 01/09/09 Sent letter to Petitioner. Six Month Progress Report on Program Objectives for FY 2008-09 5 CORPORATION COUNSEL LITIGATION PROGRAM 1. Offer training opportunities to our litigation team, and provide them effective tools to take cases to trial. Objective achieved. Litigation attorneys attended conferences (including teleconferences), seminars and workshops concentrating on the following: personal injury (handling such a case in the Court Annexed Arbitration Program); government attorney practice (includes areas in storm water regulation, floodplain management, principles of construction insurance, understanding land records, e-lawyering technology in law practice, and financing programs for affordable housing); employment law (Equal Employment Opportunity Commission, Family Medical Leave Act, effective employee orientation, discharging or terminating a workers' compensation complainant, conducting background checks and chemical sensitivity in the workplace); contract (force majeure clauses in contemporary construction contracts) and American Disability Act (ADA Compliance, Rehabilitation Act of 1973 and Section 504). We also have weekly meetings to discuss trial strategy, management of cases, and updates on assignments and legal issues. In addition, the collegial . atmosphere within the office allows each member of the litigation team to discuss legal issues on a daily basis with anyone within the office, including members of the Counseling and Drafting Unit, supervisory heads, Assistant Corporation Counsel, and Corporation Counsel. 2. Continue to make litigation client friendly. The Litigation Division will contact all major County departments to schedule meetings to discuss ongoing cases, the scope of liability and methods to reduce the department's exposure to unnecessary risks. Objective achieved. Members of the litigation team had discussions and provided written transmittals and a-mails to Scott Knowles, County's Risk Manager, to assist him in further developing a risk management plan to reduce the County's exposure to unnecessary risks. The litigators have presented and participated in classes/workshops for: flood liability at the Third Annual Floodplain Management Conference; roadway safety law for the Fifth Annual Statewide Municipal Attorneys Training Conference; civil rights and liabilities to Police Recruits; EMT/MICT Refresher Training on legal procedures and issues; dispatch training; and small purchase procurement (Department of Water Supply). Litigators have continuous dialogues with County agents, employees, officials, heads, Mayor (and his staff) and/or County Council Members (and their staff) who are involved in any claim (including workers' compensation and discrimination charges), grievances (usually for an alleged violation of a collective bargaining provision that would be presided by an arbitrator) and lawsuits. Final Status Report on Program Objectives for FY 2007-08 1 CORPORATION COUNSEL LITIGATION PROGRAM 3. Responsibly monitor pending lawsuits by recommending settlement only when quantifiable justifications exist. Objective achieved. Eight (8) cases were dismissed: four (4) cases were involuntarily dismissed by courts granting motions for summary judgment, three (3) of them were by voluntary dismissals after discovery conducted; and one (1) was dismissed by settlement with no payment from the County. Five (5) cases were settled for $236,500, where the potential liability exposure was approximately $685,000, which means the difference between the potential exposure and actual settlement amount of $448,500. Final Status Report on Program Objectives for FY 2007-08 2 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION 1. Review of documents. The Division will review and approve legal documents submitted by the various County departments and agencies promptly. This review will include a thorough analysis of potential legal exposure and liabilities. To the extent possible, 75% of legal documents shall be completed within 7 business days. Objective achieved. The division received approximately 1,600 requests to review and approve documents. Of those requests received, approximately 96% were responded to within 7 business days or less. 2. Drafting documents and legislation. The Division will draft documents and legislation at the request of its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. Objective achieved. The division received approximately 100 requests for assistance in drafting documents and legislation. Of the requests, approximately 79%were completed within 21 business days or less. 3. Written Request for a Legal Opinion. The Division will thoroughly research and draft legal opinions for its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. Objective achieved. The division received approximately 240 requests for legal opinions on various issues. Approximately 90% were completed within 21 business days. 4. Miscellaneous Requests for Legal Assistance, including Long-term Projects. The Division will respond to departmental and agency requests for legal service that may not involve a formal written response or extensive legal research. These miscellaneous requests may also include long-term projects, which are time- and resource-consuming. For requests not requiring a formal written response or extensive research, to the extent possible, 50% of all requests shall be completed within 21 business days. For long-term projects, to the extent possible, requests shall be completed within the time frame allocated for the project. Objective achieved. The division received approximately 620 requests to review and comment on various legal issues or documents, and approximately 100 requests for miscellaneous legal services. Approximately 88% of the requests for review and comment were completed within 21 business-days while approximately 77% of the requests for miscellaneous legal services were completed within 21 business days. In addition, there were approximately 220 long-term projects initiated by our attorneys during the fiscal year. Final Status Report on Program Objectives for FY 2007-08 3 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION 5. Training for County Officers and Employees, and Board and Commission Members. The Division will conduct ongoing training for County officers and employees, and substantive Boards and Commissions to prevent procedural and substantive errors, including recall training as requested by our County clients. Objective achieved. Numerous trainings were held during the fiscal year. The Stn Annual Statewide Municipal Attorneys' Training Conference was once again hosted by the County of Hawaii with an emphasis on labor, litigation, and counseling and drafting issues. 6. Development of a Risk Management System. The Division will continue to work with their respective clients in risk management activities. Objective achieved. The Division increased its interaction with attorneys from the Litigation Division to provide training for our County clients, as well as with the County of Hawaii Risk Manager. Attorneys continue to approach their work from a proactive perspective in order to anticipate areas of potential County liability and properly advise their clients. Final Status Report on Program Objectives for FY 2007-08 4 CORPORATION COUNSEL FAMILY SUPPORT DIVISION (HILO & KONA OFFICES) In October of 2007, the Family Support Division was transferred to the State of Hawai'i Department of the Attorney General Final Status Report on Program Objectives for FY 2007-08 5 CORPORATION COUNSEL BOARD OF ETHICS 1. Review all petitions and requests for opinions in a prompt manner. Objective achieved. For Fiscal Year 2007-2008, the Board of Ethics received nine petitions, discussed two possible resolutions, and issued an Informal Advisory opinion on another matter. Below is a table showing the time periods: Issue No. Date Action 10/10/07 Resolution by Board to investigate whether a I commission member was discourteous. 11/05/07 Informal Advisory Opinion issued. 09/24/07 Petition date. 2 10/10/07 Hearing held. 11/05/07 Informal Advisory Opinion issued. 09/12/07 Board-initiated hearing. 10/10/07 Further hearing. 3 11/14/07 Further hearing. 12/12/07 Further hearing. 01/09/08 Further hearing. 01/29/08 Informal Advisory issued. 01/28/08 Petition date. 4 03/12/08 Hearing held. 04/09/08 Informal Advisory Opinion issued. 01/28/08 Petition date. 5 03/12/08 Hearing held. 04/09/08 Informal Advisory Opinion issued. 02/12/08 Petition date. 6 03/12/08 Hearing held. 04/09/08 Informal Advisory Opinion issued. 02/13/08 Hearing held on a proposed resolution. 7 (Resolution did not pass.) 03/12/08 Informal Advisory Opinion, Concurring Opinion, and Dissenting Opinion issued. 8 03/02/08 Petition date. (Petition withdrawn). 03/14/08 Petition date. 9 06/25/08 Hearing held. 07/16/08 Informal Advisory Opinion issued. Final Status Report on Program Objectives for FY 2007-08 6 CORPORATION COUNSEL BOARD OF ETHICS Issue Date Action No. 04/22/08 Petition date. 10 06/25/08 Hearing held. 07/16/08 Informal Advisory Opinion issued. 06/07/08 Petition date. 11 07/09/08 Hearing held. 09/03/08 Informal Advisory Opinion issued. 06/17/08 Petition date. 12 09/03/08 Hearing held. 10/08/08 Informal Advisory Opinion issued. Final Status Report on Program Objectives for FY 2007-08 7 4 CO JNIY vO JNCIL C RK COUNTY COUNCIL/CLERK COUNCIL/CLERK Clerk's Office-Council and Committee Services Sections 1. Assist the Council in fulfilling legal notice requirements for all Council and Committee meetings, including preparation of meeting agenda and posting and publication of written meeting notices. Objective is being met. 2. Provide an accurate reflection of Council and Committee meetings and votes taken by preparing verbatim transcripts of each meeting in accordance with law. Objective is being achieved, as amended. Verbatim transcripts have been replaced with summarized or condensed minutes. 3. Provide public records to Council and Clerk documents in accordance with the time frame required by law. Objective is being achieved. 4. Enhance public access to records by providing text versions of bills and resolutions on the County's website. Objective is being achieved. 5. Explore, select and implement a new clerk's records management system to scan, index and retrieve public documents that is also webpage friendly. Objective is being achieved. 6. Assist in the evaluation and implementation of the new layout and design of the Council-Clerk's Office. Objective is being achieved. 7. Enhance services to educate the public on matters relating to legislative business and divisional operations. Objective achieved. Due'to our document imaging system (laserfiche) various documents are readily available for viewing or use. Six Month Progress Report on Program Objectives for FY 2008-09 1 COUNTY COUNCIL/CLERK COUNCIL(CLERK 8. Transition to a more efficient, technically advanced digital audio recording system to archive all Council and Committee meeting proceedings. Objective achieved. Repromphics Division 1. Process all documents submitted by departments for duplication within two business days. Objective is being met. Inter-departmental envelopes being collected and distributed to various County Departments in the morning and in the afternoon. Mail to be posted is collected twice daily. 2. Process all pieces of mail that are delivered no later than 2:30 p.m. by departments to the Machine Room on the same day. Objective is being met, as amended. All pieces of mail that are received by the Machine Room are processed no later than 3:30 p.m. on the same day. (Objective amended as post office delivery schedule was modified.) 3. Distribute incoming postal mail at 101 Aupuni Center within two hours from receipt. Objective'is being met. 4. Assist departments to comply with USPS regulations. Objective is being achieved. Training in efficient posting of mail and rate changes to County departments conducted and additional classes requested. Six Month Progress Report on Program Objectives for FY 2008-09 2 COUNTY COUNCIL/CLERK COUNCIL/CLERK Legislative Research Branch 1. Prepare semi-annual supplements to the County Code for distribution within eight weeks of receipt of the final adopted ordinances. Objective is being achieved. Supplement 6, which contains ordinances effective up until and including June 30, 2008, has been prepared and distributed. Supplement 7 work to be completed then distributed. Supplement 7 began in November, continuing through December 31St. Supplement 7 is expected to be completed prior to January 31, 2009, and distributed in February 2009. 2. Complete review of legislation initiated by a council member as to its proper form within two weeks of receipt depending upon its complexity. More complex or comprehensive legislation will take longer. Objective is being met. From July 1st through December 31st, LRB staff reviewed the following: Bills - 35 Resolutions - 111 3. Monitor Council and Committee meetings to provide research and advisory support for decision-makers on proposed legislative initiatives. Objective is being achieved. LRB staff monitored all committee and council meetings and provided informational support during meetings, when required. 4. Prepare the annual report for the Council-County Clerk Office (in comprehensive and highlight formats) within designated timelines. Objective achieved. The report was prepared and submitted prior to the deadline. It was reformatted to provide information in a more visually stimulating and reader-friendly layout. 5. Update the County Council-County Clerk's website to include new legislative information. Objective is being achieved. Added the charter and initiative ballot question summaries and complete text of proposed measures to the website. The addition of Laserfiche has provided the public with a better avenue to council-related documents. The LRB maintains a.Laserfiche Helpline to assist users in their search for documents. Six Month Progress Report on Program Objectives for FY 2008-09 3 COUNTY COUNCIL/CLERK COUNCIL/CLERK 6. Prepare and publish an updated "Guide to County Government" for distribution for the public. Objective achieved. More than 1,000 copies have been ordered and printed by a variety of county departments and the legislative branch. Three hundred copies were distributed to branch public libraries island-wide. The guide is offered to citizens at all Committee and Council meetings, as well as at the front desk of the County Clerk's Office. Six Month Progress Report on Program Objectives for FY 2008-09 4 COUNTY COUNCIL/CLERK ELECTIONS DIVISION 1. To increase high school participation in the Young Voter Registration Program by 100 percent. Objective is being met. 2. To post a Candidate History Report on the County web site. Objective is being met. 3. To respond to all absentee mail ballot requests within 24 hours. Objective is being met. 4. To consolidate supply and equipment deliveries to all precincts. Objective met. 5. To increase contact with non-profit organizations to assist with precinct recruitment. Objective met. Six Month Progress Report on Program Objectives for FY 2008-09 5 COUNTY COUNCIL/CLERK LEGISLATIVE AUDITOR 1. Assist in ensuring completion of the County's independent annual post-audit by December 31, 2008. In September 2008, external auditor KPMG LLC notified the Legislative Auditor that it would be required to increase the number of programs for review in its single audit of federal financial assistance programs to comply with U.S. Office of Management Circular No. A-133 (Audits of States, Local Governments, and Non-Profit Organizations). In November 2008, the Council approved an expanded contract engagement. As of December 31, 2008, KPMG LLC was coordinating with the Finance Department to review and test calculations contained in its comprehensive annual financial report (CAFR) before issuing all required post-audit reports for FY 2007-2008. 2. Assist with and monitor budget and program review sessions as may be requested by the Council. Objective is being met. The Legislative Auditor's Office monitors budget and program review sessions for prioritization and documentation of resource allocations and expenditures in order to identify areas of greatest risk that may prevent or limit County departments or programs from delivering and maintaining public services and facilities in an effective and efficient manner. 3. Prepare or procure the preparation of special studies, performance reviews, financial reviews, and program audits as may be requested by the Council by resolution. Objective is being met. At the request of the Public Works and Intergovernmental Relations Committee, the Legislative Auditor's Office assisted with review of the Department of Public Works' responses to FY 2007-2008 performance audit recommendations related to construction and professional services contracts, including implementation of internal controls to improve project scoping and documentation, information and contract management, and resource planning for capital improvement projects. Six Month Progress Report on Program Objectives for FY 2008-09 6 COUNTY COUNCIL LEGISLATIVE AUDITOR 4. Initiate the preparation or procurement of special studies, performance reviews, financial reviews, and program audits as determined necessary by the Legislative Auditor. Objective is being met. In continuation of its FY 2007-2008 annual audit plan, the Legislative Auditor's Office has: (1) Completed audit fieldwork for a limited scope performance audit of the Department of Public Works' utilization of the Highway Fund, including operational tasks for road maintenance and traffic control, budget prioritization and program planning, contractor outsourcing, and material and equipment procurement. (2) Initiated a follow-up review of the Department of Environmental Management's implementation of FY 2006-2007 performance audit recommendations for its Recycling and Diversion Grant Program, including internal controls related to compliance with procurement and environmental laws, contract management, and measurement and documentation of recyclables and other waste types. Six Month Progress Report on Program Objectives for FY 2008-09 7 i COUNTY COUNCIL/CLERK COUNCIL/CLERK Clerk's Office-Council and Committee Services Sections 1. Assist the Council in fulfilling legal notice requirements for all Council and Committee meetings, including preparation of meeting agenda and posting and publication of written meeting notices. Objective met. Twenty-five Council agendas and seven Council public hearing notices were prepared and published. The Committee Services Section prepared and published one hundred and three regular (103) committee agendas, as well as eight (8) public hearings of the Finance Committee. 2. Provide an accurate reflection of Council and Committee meetings and votes taken by preparing verbatim transcripts of each meeting in accordance with law. Objective met. A schedule has been made for the completion of official minutes from prior years. Currently, summary minutes are completed within the 30-day Sunshine Law requirement. The DVD copies of the Council and Committee meeting proceedings are provided to agencies and members of the public who wish to obtain the transcripts. Verbatim transcripts are prepared as time permits. Official minutes of all Committee regular and special meetings and public hearings are up to date, filed and made available to the public. 3. Provide public records to Council and Clerk documents in accordance with the time frame required by law. Objective achieved. 4. Enhance public access to records by providing text versions of bills and resolutions on the County's website. Objective met. The Clerk-Council Office has implemented an enhanced records system to provide greater access to documents. The Council's records system makes available the image, the full text and all data regarding every document considered by the Council. All documents are fully text searchable. Final Status Report on Program Objectives for FY 2007-08 1 COUNTY COUNCILICLERK - - COUNCIL/CLERK 5. Explore, select and implement a new clerk's records management system to scan, index and retrieve public documents that is also webpage friendly. Objective achieved. Documents forwarded to the Council and its Committees are scanned in to the system upon receipt and instantly become available to the public on the Clerk-Council webpage. Meeting agendas and actions, communications, bills, resolutions, reports and ordinances are available online. All document records, contain complete date, including action and votes. 6. Assist in the evaluation and implementation of the new layout and design of the Council-Clerk's Office. Objective is being met. The Clerk-Council Office webpage and intranet site is undergoing revision and update. Final Status Report on Program Objectives for FY 2007-08 2 l COUNTY COUNCIL/CLERK COUNCIL/CLERK Reproeraphics Division 1. Process all documents submitted by departments for duplication within two business days. Objective met. From July 1, 2008, through December 31, 2008, over 2,719,000 copies were made at the Machine Room. 2. Process all pieces of mail that are delivered no later than 2:30 p.m. by departments to the Machine Room on the same day. Objective met. Over 212,583 pieces of outgoing mail were processed by the Machine Room during the period July 1, 2008, through December 31, 2008. Mail is accepted for posting up until Machine Room personnel deliver the mail to the Post Office daily. 3. Distribute incoming postal mail at 101 Aupuni Center within two hours from receipt. Objective met. Effective March 2007, mail has been delivered to our new location at 2100 Kanoelehua Avenue. Post Office daily mail delivery varies but mail is always distributed by 2:00 p.m. 4. Assist departments to comply with USPS regulations. Objective met. Classes were held to assist departments with proper ways of mailing items. Legislative Research Branch 1. Prepare semi-annual supplements to the County Code for distribution within eight weeks of receipt of the final adopted ordinances. Supplement 5, which contained ordinances effective up until and including December 31, 2007, was prepared and distributed. Supplement 6, which contained ordinances effective up until and including June 30, 2008, was prepared and distributed. Staff is presently working on Supplement 7, which contains ordinances effective up until and including December 31, 2008. Supplement 7 should be ready for distribution in January 2009. Final Status Report on Program Objectives for FY 2007-08 3 COUNTY COUNCIL/CLERK n COUNCIL/CLERK 2. Complete review of legislation initiated by a council member as to its proper form within two weeks of receipt depending upon its complexity. More complex or comprehensive legislation will take longer. Objective achieved. From July 1, 2007 through June 30, 2008, LRB staff reviewed the following: Bills - 213 Resolutions - 369 3. Monitor and attend all Council and Committee meetings to provide research and advisory support for decision-makers on proposed legislative initiatives. Objective achieved. 4. Prepare the annual report for the county Council-County Clerk by the designated deadline date. Objective achieved. The report was prepared and submitted prior to the deadline. It was reformatted to provide information in a more visually stimulating and reader-friendly layout. 5. Update the County Council-County Clerk's website to include new legislative information. Objective achieved. The Operating and CIP Budgets for Fiscal Year 2008-09 were added to the website. The addition of Lasertiche has provided the public with a better avenue to council-related documents. The LRB maintains a Laserliche Helpline to assist users in their search for documents. 6. Complete and publish an updated "Guide to County Government" for distribution for the public. Objective achieved. More than 1,000 copies have been ordered and printed by a variety of county departments and the legislative branch. Three hundred copies were distributed to branch public libraries island-wide. The guide is offered to citizens at all Committee and Council meetings, as well as at the front desk of the County Clerk's Office. Final Status Report on Program Objectives for FY 2007-08 4 i i I COUNTY COUNCIL/CLERK COUNCIL/CLERK Legislative Auditor's Office 1. Assure that the conduct of the County's annual independent audit report is completed by December 31, 2007. In October 2007, the Council approved external auditor KPMG LLC's requests for expanded scopes of services, specifically the inclusion of additional assurance procedures required by the State Wireless Enhanced 91 Fund Board for the Police Department's purchase of Public Safety Answering Point (PSAP) hardware and the inclusion of four additional programs in the single audit of Federal Financial Assistance Programs in order to comply with U. S. Office of Management and Budget Circular A-133. KPMG submitted its financial satements on January 10, 2008; its accountant's report on Wireless Enhanced 911 Fund disbursements on February 11, 2008; its single audit report of Federal Financial Assistance Programs on March 25, 2008, and its financial audit report on the County's FY 2006-2007 financial statements on June 2, 2008. 2. Attend and monitor Council's budget and program review sessions. Objective achieved. A newly hired Budget Analyst assisted the Council in developing regional and island-wide budget priorities for inclusion in the Mayor's proposed operating and capital budgets for FY 2008-2009. Budget process recommendations included completion of a cost-benefit analysis for capital improvement projects; development of a capital improvement project status report and asset maintenance schedule; selection of performance indicators to measure progress towards goals set forth in the County General Plan; and public strategic planning meetings with Council members and the Administration. 3. Prepare or procure the preparation of special studies, performance reviews, financial reviews, and program audits as may be requested by the Council. Objective achieved. Based on results of a risk assessment survey of County departments, funds, and programs, the Legislative Auditor's Office developed an annual audit plan for FY 2007-2008, which was presented to and filed by the Council in July 2007. The risk assessment survey identified areas of highest risk based on survey responses to objective criteria from County managers and Council members. Final Status Report on Program Objectives for FY 2007-08 5 COUNTY COUNCIL/CLERK COUNCIWCLERK 4. Initiate the preparation or procurement of special studies, performance reviews, financial reviews, and program audits as determined by the legislative auditor. Objective achieved. In accordance with its FY 2007-2008 annual audit plan, the Legislative Auditor's Office completed a limited scope performance audit of the Department of Public works' policies and procedures related to construction contract change orders and professional services contract supplements active in FY 2006-2007, including recommendations for implementation of internal controls at the departmental and County-wide levels to improve information and project management, resource allocation and expenditure, and delivery of services to the public. The Legislative Auditor's Office also continued review of the Department of Environmental Management's implementation of FY 2006-2007 audit recommendations for its Recycling and Diversion Grant Program, including long-term planning and internal controls to ensure compliance with procurement and environmental laws; contract management; and segregation, measurement, and documentation of recyclables and other waste types. Final Status Report on Program Objectives for FY 2007-08 6 COUNTY COUNCIL/CLERK ELECTIONS DIVISION 1. Develop a training video for control center, delivery/collection, and precinct officials. Objective achieved with modifications. 2. Establish a recruitment program with the Department of Education, University of Hawaii and non-profit organizations. Objective achieved. 3. Establish five (5) voter registration sites in all Judicial Districts. Objective partially met. 4. Digitize all election documents for easy retrieval. Objective achieved. 5. Computerize the Elections Division Warehouse inventory. Objective achieved. Final Status Report on Program Objectives for FY 2007-08 7 5 COUNTY PRYS IC INIS COUNTY PHYSICIANS COUNTY PHYSICIANS 1. Continue to serve the County diligently as in the past. This is ongoing. Six Month Progress Report on Program Objectives for FY 2008-09 I COUNTY PHYSICIANS COUNTY PHYSICIANS 1. Continue to serve the County diligently as in the past. This is ongoing. Final Status Report on Program Objectives for FY 2007-08 1 0 DATA SoYS ' S DATA SYSTEMS DATA SYSTEMS 1. Expand the County of Hawaii Local Area Network and Wide Area Network utilizing telecommunication services. East/West Hawaii County Fiber Installation Project Status: Fiber COH Connections' Activate Location Installation* and Testing" Connection*** Laupahoehoe Police and Fire Departments completed 02/14/2009 02/28/2009 Honaka'a Police and Fire Departments completed 03/07/2009 03/13/2009 Waimea Police and Fire Departments completed 03/20/2009 03/27/2009 Kealakehi Police Department on hold - - Hanama Place 01/31/2009 04/03/2009 04/17/2009 Kealakekua (Prosecuting Attorney) 01/31/2009 04/03/2009 04/17/2009 Sun Sun Lau unknown* unknown* unknown* * Estimated dates provided by Oceanic Cable Estimates based on equipment arrival and staff availability Estimates are contingent on successfully meeting the installations, connections, and testing goals. Locations will be migrated location-by-location from the existing frame relay network. The schedule will be adjusted as necessary. 2. Enhance employee technical skills and knowledge through training classes. The following classes were offered by Data Systems June 2008 - December 2008: Word 2003 Level 1 Hilo August 5-6, 2008 Excel 2003 Level I Hilo August 19-20, 2008 Excel 2003 Level 2 Hilo August 26-27, 2008 Intro to Computers Hilo September 3-4, 2008 Excel 2003 Level I Hilo September 9-10, 2008 Word 2003 Level 2 Hilo September 16-17, 2008 Excel 2003 Level 2 Hilo September 23-24, 2008 Real Property Class Hilo September 30, 2008 Real Property Class Hilo October 1, 2008 Real Property Class Hilo October 7, 2008 Real Property Class Hilo October 8, 2008 Planning Kona Class Kona October 14, 2008 Planning Kona Class Kona October 14, 2008 Planning Kona Class Kona October 15, 2008 Planning Kona Class Kona October 15, 2008 Intro to Outlook 2003 Hilo October 21-22, 2008 Excel 2003 Level 1 Hilo October 28-29, 2008 Word 2003 Level 1 Hilo November 12-13, 2008 Excel 2003 Level 2 Hilo November 18-19, 2008 PowerPoint 2003 Level 1 Hilo December 2-3, 2008 Word 2003 Level 2 Hilo December 9-10, 2008 PowerPoint 2003 Level 2 Hilo December 16-17, 2008 Six Month Progress Report on Program Objectives for FY 2008-09 1 DATA SYSTEMS DATA SYSTEMS 3. Migrate County servers to Windows Active Directory Servers. The server and MS Exchange portions of this project are complete. 4. Continue with the development and improvement of the Document Management System. Phase II includes consolidation of the county Laserfiche maintenance agreements and migrating to Laserfiche corporate as the maintenance provider. Phase 11 Department/Agencies (2008-2009) implementation plans: Liquor Civil Service Civil Defense Mayor Treasury Data Systems is in the preliminary stages of working with the departments to establish training schedules, document analysis and determine equipment needs. 5. Create and maintain a secure internet zone for public access. The DMZ server is implemented. 6. Develop departmental Strategic Plan. The strategic planning process includes two phases. The first phase involves developing business continuity plans for county departments as they relate to Data Systems. This process will provide a baseline for equipment and human resources. Data Systems is presently administering a survey instrument to select departments. The result of this process will be a refined survey and business continuity database that Data Systems and all departments can use and update as their needs change. The second phase of the strategic planning involves working with departments to establish a three to five year view of how they plan to work and use technology. The results of these meetings will provide a compiled, collated view of county technology that can be developed into annual operational plans. Six Month Progress Report on Program Objectives for FY 2008-09 2 DATA SYSTEMS DATA SYSTEMS 7. Constant review and improvement of the Departments Customer support and services. In March, 2009 Data Systems is planning to implement Help Desk software and work with a few departments to refine procedures and use this system to augment customer support. The goal is to enhance the Data System's services. Customers may view a knowledge base prior to calling the Help Desk. Calls to the Help Desk will be logged in a support ticket system. If the Help Desk does not answer, the customer can create a support ticket online. The ticket system will assist the tracking of requests and allow customers to monitor the progress of their tickets. Data Systems will use the ticket system's data to apply ITIL principles and improve processes and customer service. Six Month Progress Report on Program Objectives for FY 2008-09 3 DATA SYSTEMS DATA SYSTEMS _ 1. Expand the County of Hawaii Local Area Network and Wide Area Network utilizing telecommunication services. Completed: Activated the following Fiber locations: Traffic Division Hilo Roads Transit Training Room Dept. of Env. Mgmt Hawaii Hardware Building Awaiting Oceanic Cable to complete the following Fiber locations: Laupahoehoe PD and Fire Honoka'a PD and Fire Waimea PD and Fire Kealakehe PD Hanama Place Prosecuting Attorney - Kealakekua Sun Sun Lau- Aging Resource Center 2. Enhance employee technical skills and knowledge through training classes. Data Systems Members attended the following classes/conferences: EDEN/FRESH User Conference Managing and Maintaining MS Server Securing Networks with PIX and ASA COOP - Disaster planning and recovery 3. Migrate County servers to Windows Active Directory Servers. Completed Network Analysts are presently working to finalize the migration of the Windows 2003 server as well as the Exchange servers. New servers are being ordered to replace out-of-warranty equipment and the migration to Server 2003 is scheduled for March. The Exchange upgrade will follow shortly in April. 4. Continue with the development and improvement of the Document Management System. All Dept/Agencies are completed. Phase 1: The following agencies have implemented the Document Management system: Dept of Motor Vehicles Elections Division County Clerk Planning Dept. Real Property Prosecuting Attorney Public Works Final Status Report on Program Objectives for FY 2007-08 1 DATA SYSTEMS DATA SYSTEMS Phase II (FY 2008-2009): Research and Development Transit Human Resources Dept. of Environmental Management Parks and Recreation Liquor Division Fire 5. Develop a Needs Assessment and Review for all County Agencies and Department In Progress. The Information Systems Manager will be initiating the Needs Assessment and Review with each County Agency and Department. 6. Develop departmental Strategic Plan. In Progress. The Information Systems Manager will be working with Human Resources on completing the Department's Strategic Plan. 7. Develop data management strategy. In Progress. The Information Systems Manager will be working with the Department's Network Analysts to develop a data management plan. Final Status Report on Program Objectives for FY 2007-08 2 7 ELDERLY ACTIVITIES ELDERLY ACTIVITIES COORDINATED SERVICES UNIT The CSE staff will strive to promote maximum independence, optimum health, personal dignity and self-enrichment by: 1. Providing Information and Assistance Services to 3,500 older adults. Objective is being achieved. Served 2,619 seniors, or 75% of the established objective of 3,500. 2. Providing Outreach Services to 900 adults. Objective is being achieved. Served 458 seniors or 51% of the established objective of 900 older adults. 3. Providing Transportation Services to 1,100 older adults and accomplishing 33,000 trips annually. Objective is being achieved. Provided Transportation services for 894 seniors or 81% of the established objectives of 1,100 older adults and completed 18,989 trips or 51% of the 37,000 trips annually. I 4. Providing Transportation Services to 40 individuals under 60 years of age with disabilities and accomplishing 600 trips annually. Objective is being achieved. Provided Transportation services for 38 individuals under 60 yrs. of age or 95% of the established objectives of 40 individuals & completed 828 trips or 138% of the 600 trips annually. 5. Providing and completing 2,000 Referrals. Objective is being achieved. Completed 1,569 referrals or 78% of the established objective of 2,000. 6. Providing 34 individuals with disabilities/older adults with 3,456 hours of chore services annually. Objective is being achieved. Provided 29 seniors or 85% of the established objective of 34-individuals 1,771.50 hours of chore services or 51% of the established objective of 3,456.00 hours. Six Month Progress Report on Program Objectives for FY 2008-09 1 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Enhance the overall quality of life, i.e., maximum independence, optimum health, personal dignity, and self-enrichment of persons 55 years and older by: 1. Providing diverse and meaningful volunteer opportunities to 1,200 persons 55 years and older. Objective achieved. 1,682 RSVP volunteers served in volunteer assignments. 2. Assisting significantly in meeting community needs by providing 150,000 hours of volunteer service in a minimum of 175 volunteer stations. Objective is being achieved. RSVP volunteers provided 76,864 hours of volunteer service through 210 volunteer stations. 3. Providing 50 volunteers in elementary schools to tutor children who are reading below grade level. Objective is being achieved. 45 RSVP volunteers served as reading tutors in elementary schools. 4. Providing 400 volunteers to enable Hawaii County Nutrition Program to carry out its congregate meals program. Objective achieved. 478 volunteers served in the Hawaii County Nutrition Program's congregate meals program. Six Month Progress Report on Program Objectives for FY 2008-09 2 ELDERLY ACTIVITIES NUTRITION PROGRAM Congregate Nutrition Services 1. To provide 82,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 1,000 older individuals, aged 60 and older, at fifteen congregate nutrition sites throughout Hawaii County by June 30, 2009. Objective is being achieved. As of 12/31/08, 40,579 meals were served to 1,124 seniors. This is 49% of our objective for meals, and 112% of our objective for seniors served. Home Delivered Meal Service (Meals on Wheels) 1. To deliver 68,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 400 frail, homebound older individuals, aged 60 and older, throughout Hawaii County by June 30, 2009. Objective is being achieved. As of 12/31/08, 38,013 meals were served to 348 seniors. This is 55% of our objective for meals, and 87% of our objective for seniors served. Six Month Progress Report on Program Objectives for FY 2008-09 3 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT 1. Place 8 enrollees into unsubsidized jobs by FY's end. Objective is not being achieved. Placed 1 enrollee into an unsubsidized job as of 6 months ended 12/31/08. 2. Provide services to a cumulative total of 59 enrollees by FY's end. Objective is being achieved. Provided services to a cumulative total of 64 enrollees as of 6 months ended 12/31/08. 3. Visit each enrollee at his/her work site twice a year. Conduct 84 work site visits by FY's end. Objective is being achieved. Conducted 76 work site visits as of 6 months ended 12/31/08. Six Month Progress Report on Program Objectives for FY 2008-09 4 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT The CSE staff will strive to promote maximum independence, optimum health, personal dignity and self-enrichment by: 1. Providing Information and Assistance Services to 3,500 older adults. Objective achieved: Served 3,829 seniors, or 109% of the established objective of 3,500. 2. Providing Outreach Services to 900 adults. Objective achieved: Served 900 seniors or 100% of the established objective of 900 older adults. 3. Providing Transportation Services to 1,100 older adults and accomplishing 33,000 trips annually. Objective achieved: Provided Transportation services for 1,104 seniors or 100% of the established objectives of 1,100 older adults and completed 36,562 trips or 111% of the 33,000 trips annually. 4. Providing Transportation Services to 40 individuals under 60 years of age with disabilities and accomplishing 600 trips annually. Objective achieved: Provided Transportation services for 48 individuals under 60 yrs. of age or 120% of the established objectives of 40 individuals & completed 1,014 trips or 169% of the 600 trips annually. 5. Providing and completing 2,000 Referrals. Objective achieved: Completed 2,135 referrals or 107% of the established objective of 2,000. 6. Providing 34 individuals with disabilities/older adults with 3,456 hours of chore services annually. Objective partially achieved. Provided 32 seniors or 94% of the established objective of 34 individuals. Provided 3,495.70 hours of chore service or 101% of the established objective of 3,456.0 hours. Final Status Report on Program Objectives for FY 2007-08 1 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Enhance the overall quality of life, i.e., maximum independence, optimum health, personal dignity, and self=enrichment of persons 55 years and older by: 1. Providing diverse and meaningful volunteer opportunities to 1,200 persons 55 years and older. Objective achieved. 1764 RSVP volunteers served in volunteer assignments. 2. Assisting significantly in meeting community needs by providing 150,000 hours of volunteer service in a minimum of 175 volunteer stations. Objective achieved. RSVP volunteers provided 163,679.5 hours of volunteer service through 214 volunteer stations. 3. Providing 50 volunteers in elementary schools to tutor children who are reading below grade level. Objective achieved. 70 RSVP volunteers served as reading tutors in elementary schools. 4. Providing 400 volunteers to enable Hawaii County Nutrition Program to carry out its congregate meals program. Objective achieved. 510 volunteers served in the Hawaii County Nutrition Program's congregate meals program. Final Status Report on Program Objectives for FY 2007-08 2 ELDERLY ACTIVITIES NUTRITION PROGRAM CongrelZate Nutrition Services 1. To provide 84,060 nutritious meals, each containing 1/3 of the U.S. RDA, to 1,000 older individuals, aged 60 and older, at fifteen congregate nutrition sites throughout Hawaii County by June 30, 2008. Objective not achieved. As of 6/30/08, 80,462 meals were served to 1,350 seniors. This is 96% of our objective for meals, and 135% of our objective for seniors served. Our goal of 84,000 meals was not met due to the unexpected, almost instant rise in meal costs this year. To stay within our budget, we lowered the total number of meals served. We will be receiving additional Federal funding next year, and look forward to serving more congregate meals in FY 2009. Home Delivered Meal Service (Meals on Wheels) 1. To deliver 68,499 nutritious meals, each containing 1/3 of the U.S. RDA, to 400 frail, homebound older individuals, aged 60 and older, throughout Hawaii County by June 30, 2008. Objective not achieved. As of 6/30/08, 65,107 meals were served to 458 seniors. This is 95% of our objective for meals, and 114% of our objective for seniors served. The Federal reimbursement rate for our Meals on Wheels program was increased this year. As a result, we expended 100% of our Federal funds, for a lower number of total meals served. Final Status Report on Program Objectives for FY 2007-08 3 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT 1. Place 10 enrollees into unsubsidized jobs by FY's end. (Slot level of 42 x Program- Year '06 Placement Goal of 24% = 10) Objective not achieved. Placed 9 enrollees into unsubsidized jobs during FY 2007-08. 2. Provide services to a cumulative total of 68 enrollees by FY's end. (Slot level of 42 x Program Year'06 Service Goal of 162%= 68) Objective not achieved. Provided services to a cumulative total of 57 enrollees during FY 2007-08. 3. Visit each enrollee at his/her work site twice a year. Conduct 84 work site visits by FY's end. (42 enrollees x 2 work site visits/year = 84 work site visits/year) Objective achieved. Conducted 171 work site visits during FY 2007-08. Final Status Report on Program Objectives for FY 2007-08 4 VIRONIMEWAL. MANAGEMENT ENVIRONMENTAL MANAGEMENT ADMINISTRATION 1. Maintain Sewer fees at a level to cover expenses of operations, repairs and maintenance, and replacements. For FY08-09 we will be able to cover all planned expenses of operations, repairs and maintenance, though there are several significant equipment replacement and repair projects that need to be completed in the upcoming years. The last sewer fee rate increase was in 2002. Operation, repair and maintenance costs have increased along with staff size. We have procured a consultant in FY07-08 who is assisting in revenue requirement analysis, an updated user fee rate and schedule of increases. The consultant will also assist with Council and community presentations for these increases. 2. Maintain vehicle disposal fee system to assure financial self-sufficiency for vehicle recycling program. The vehicle disposal fund and the fee collected with the annual registration of vehicles have kept in line with operating expenses. We have even been able to maintain expanded services starting Fiscal Year 05-06 by adding a derelict vehicle amnesty program. This helps people, with a maximum of two (2) derelict vehicles on private land, to have the vehicles removed and delivered to our scrap metal recycling yards. Due to recent budget considerations, we will be temporarily suspending this amnesty program until further notice. 3. Proactively work towards compliance of EPA mandate to close all Large Capacity Cesspools by the year 2010. We continue to work proactively towards the compliance goal of closing Large Capacity Cesspools at Komohana Heights, Queen Liliuokalani Village and Honokaa by the EPA closure dates of January 1, June 1, and September 1, 2010, respectively. 4. Continually work on planning sewer infrastructure in North Kona in conjunction with the Growth Opportunity Areas represented in the August 2006 Kona Community Development Plan. Work is ongoing on the Master Plan to upgrade the Kealakehe Wastewater Treatment Plant. Six Month Progress Report on Program Objectives for FY 2008-09 l ENVIRONMENTAL MANAGEMENT ADMINISTRATION 5. Establish a system to divert construction and demolition debris from our landfills. The Department is working with Recycle Hawaii to set up construction reuse facilities. Laulima Hana (operated by the Arc of Hilo) accepts a wide variety of building materials, including lumber, plywood, and sheetrock and provides these materials for local contractors. Aggregate reuse is being accomplished by the private sector. 6. Improve the status of Wastewater accounts receivable. Reduce the average number of days in receivables to 79 days which represents a 10% decrease from the FY06-07 actual of 88 days. Reduce the percentage of balances over 90 days past due to 50% of total receivables, which represents a 10% decrease from the FY06-07 actual of 55%. The average number of days in receivables for Wastewater has increased to 96 days and the percentage of balances over 90 days past due has increased to 56%. We are continuing to work towards reducing the past due receivables and plan to fill the newly created Credit and Collection Clerk position in the upcoming months to help improve the status of our collections. Additionally, the Department is reviewing debt collection policies and opportunities to reduce outstanding balances. 7. Improve the status of Solid Waste accounts receivable. Reduce the average number of days in receivables to 65 days which represents a 10% decrease from the FY06-07 actual of 72 days. Reduce the percentage of balances over 90 days past due to 32% of total receivables, which represents a 10% decrease from the FY06-07 actual of 35%. The average number of days in receivables for Solid Waste has increased to 146 days. The percentage of balances over 90 days past due has increased to 44%. We are continuing to work towards reducing the past due receivables and plan to fill the newly created Credit and Collection Clerk position in the upcoming months to help improve the status of our collections. Additionally, the Department is reviewing debt collection policies and opportunities to reduce outstanding balances. Six Month Progress Report on Program Objectives for FY 2008-09 2 ENVIRONMENTAL MANAGEMENT TECHi41-CAL-SERVICES-SE CTION 1. Begin construction on the Komohana Heights Large Capacity Cesspool Replacement Project which will connect the subdivision to existing County sewer and abandon the County-owned large capacity cesspools. The construction bid process which was tentatively scheduled for the end of 2008 was delayed due to absence of staffing in the Technical Services Section. This project will now be managed by Wastewater Division administration staff. The construction bid phase is tentatively scheduled for the second half of FY 2008-09. 2. Continue to make progress on the design for the Queen Liliuokalani Large Capacity Cesspool Replacement Project which will connect the subdivision to existing County sewer and abandon the County-owned large capacity cesspools. The environmental assessment (EA) was completed in late 2008. Completion of the on-site and off-site sewer collection system connecting the Queen Liliuokalani Village Subdivision to the existing County Sewer System will be completed during the second half of FY 2008-09. Completion of the preliminary engineering report and the design for the private sewer lateral connections are also anticipated during the second half of FY 2008-09. 3. Begin construction of the sewer collection system portion of Honokaa Large Capacity Cesspool Replacement Project which will serve the business community, numerous state facilities, and schools in Honokaa Town. The subsurface field investigation of lava tubes in Mamane Street was completed followed by a need to perform additional field assessment to confirm the depth of the lava tubes. This is to be conducted prior to finalizing the traffic control plans and the collection system design. The additional field assessment and the required public meetings with the business community are scheduled to be completed during the second half of FY 2008-09. 4. Execute the planning and design work for the treatment/disposal portion of the new sewer system for the Honokaa Large Capacity Cesspool Replacement Project. The department met with the Hawai'i Health Systems Corporation and discussed terms and conditions of transfer of easements and the treatment/disposal facility. A Memorandum of Understanding will be executed during the second half of FY 2008-09 prior to initiating the planning and design work for the treatment/disposal phase. Six Month Progress Report on Program Objectives for FY 2008-09 3 ENVIRONMENTAL MANAGEMENT TECHNICAL SERVICES SECTION 5. Continue to make progress on the design of the Naalehu community sewer collection and treatment/disposal system. The design for the Naalehu collection sewer system is in progress. An EA will be required prior to land purchase. Completion of the EA for the larger land space to accommodate a leach field is scheduled for the second half of FY 2008-09. It is anticipated that the design for the Na'alehu sewer and disposal system will also be completed during this time. The design for the Pahala sewer and disposal system will be completed around March 2010 as this project will require planning of a larger capacity treatment facility. 6. Begin the planning and design of the sewer collection and treatment/disposal system for the Pahala community. Land for a treatment/disposal system must first be identified. A meeting with a landowner will take place in the second half of FY 2008-09. The design for the Pahala sewer and disposal system will be completed around March 2010 as this project will require planning of a larger capacity treatment facility. 7. Continue to make progress on the North Kona Sewer and Effluent Reuse Project. Phase I - The design/build of sewer and effluent reuse piping from Kealakehe Parkway to Kohanaiki Industrial Subdivision will be installed under the State Department of Transportation's Queen Kaahumanu Highway Widening (Design/Build) Project anticipated to begin in March 2009; Phase 2 design to be initiated in mid to late 2009 - Sewage pump station and Sewer Forcemain/Effluent Reuse Piping from Kealakehe Parkway to Kealakehe WWTP; and Phase 3 to be initiated in 2010- Kealakehc WWTP R-1 Upgrade). 8. Continue to make progress on the North Kona and Kilohana Improvement District Proj ects. The Implementation Study and Method of Financing Report for North Kona was filed with County Council. The report for Kilohana will be filed during the second half of FY 2008-09. 9. Begin the planning and design work for sludge removal from Kealakehe Wastewater Treatment Plant. Planning work is currently underway and the sludge removal is anticipated to begin in mid-2009. Six Month Progress Report on Program Objectives for FY 2008-09 4 ENVIRONMENTAL MANAGEMENT TECHNICAL SERVICES SECTION 10. Begin the planning and design work for upgrading the aeration system at the Kealakehe Wastewater Treatment Plant. Design work is currently underway and is anticipated for completion in mid- 2009. 11. Begin the masterplan for upgrading the Kealakehe Wastewater Treatment Plant to support the North Kona Effluent Reuse Project. The Masterplan work is currently underway and completion is anticipated in mid-2010. 12. Continue to make progress on the Kapoho Wastewater System Feasibility Study. The Feasibility Study is at the 60% phase. Six Month Progress Report on Program Objectives for FY 2008-09 5 ENVIRONMENTAL MANAGEMENT ADMINISTRATION - 1. Maintain landfill tipping fees at a level matching commercial usage of Solid Waste services, approximately 50% of Solid Waste Fund expenditures, by 2008. On July 1, 2007 our rates increased to S85/ton for solid waste at our two landfills. We believe, with this last scheduled increase, commercial users of our landfills are still paying less than their actual costs to the County. We collected about 35% of all solid waste expenses through landfill tipping fees while commercial usage is approximately 55%. Additional increases are needed for landfill tipping fees to reach 50% of Solid Waste Fund expenditures. 2. Maintain Sewer fees at a level to cover expenses of operations, repairs and maintenance, and replacements. For FY07-08 we were able to cover all expenses of operations, repairs and maintenance, though there are several significant equipment replacement and repair projects that need to be completed in the upcoming years. The last sewer fee rate increase was in 2002. Operation, repair and maintenance costs have increased along with staff size. We have procured a consultant in FY07-08 who is assisting in revenue requirement analysis, an updated user fee rate and schedule of increases. The consultant will also assist with Council and community presentations for these increases. 3. Maintain vehicle disposal fee system to assure financial self-sufficiency for vehicle recycling program. The vehicle disposal fund and the fee collected with the annual registration of vehicles have kept in line with operating expenses. We have even been able to expand services starting Fiscal Year 05-06 by adding a derelict vehicle amnesty program. This helps people, with a maximum of two derelict vehicles on private land, to have the vehicles removed and delivered to our scrap metal recycling yards. The continuation of this amnesty program will depend on available funding. 4. Proactively work towards compliance of EPA mandate to close all Large Capacity Cesspools by the year 2010. We continue to work proactively towards the compliance goal of closing Large Capacity Cesspools at Honokaa and Queen Liliuokalani Village by 2010, and Komohana Heights by 2009. We have acquired a temporary sewer easement from a landowner enabling us to continue pursuing connection of Queen Liliuokalani to the County's sewer system. Final Status Report on Program Objectives for FY 2007-08 1 ENVIRONMENTAL MANAGEMENT ADMINISTRATION 5. Continually work on planning sewer infrastructure in North Kona in conjunction with the Growth Opportunity Areas represented in the August 2006 Kona Community Development Plan. Work is in progress on the Master Plan to upgrade Kealakehe Wastewater Treatment Plant and on the North Kona and Kilohana Improvement Districts. 6. Establish a system and fees to more efficiently recover construction and demolition debris. The Department is working with Recycle Hawaii to set up construction reuse facilities. Aggregate reuse is being accomplished by the private sector. 7. Improve the status of Wastewater accounts receivable. Reduce the average number of days in receivables to 91 days which represents a 10% decrease from the FY05-06 actual of 101 days. Reduce the percentage of balances over 90 days past due to 51 % of total receivables, which represents a 10% decrease from the FY05-06 actual of 56%. We have reached part of this goal for FY07-08. The average number of days in receivables for Wastewater has been reduced to 90 days and the percentage of balances over 90 days past due has been reduced to 55%. We are continuing to work towards reducing the past due receivables. 8. Improve the status of Solid Waste accounts receivable. Reduce the average number of days in receivables to 65 days which represents a 10% decrease from the FY05-06 actual of 72 days. Reduce the percentage of balances over 90 days past due to 22% of total receivables, which represents a 10% decrease from the FY05-06 actual of 24%. The average number of days in receivables for Solid Waste has increased to 112 days. The percentage of balances over 90 days past due has increased to 42%. We are continuing to work towards reducing the past due receivables and plan to fill the newly created Credit and Collection Clerk position in the upcoming months to help improve the status of our collections. Final Status Report on Program Objectives for FY 2007-08 2 ENVIRONMENTAL MANAGEMENT TECHNICAL SERVICES SECTION 1. Complete bid process for abandonment of the Komohana Heights Large Capacity Cesspool's in compliance with the Environmental Protection Agency's Consent and Final Order. Design plans and specifications were modified to include final sewer easements and re-routing of the sewer line due to problematic terrain. The plans are being prepared for final County approval. The next step is to begin the construction bid process which is tentatively scheduled for the end of 2008. 2. Complete planning and design for abandonment of the Queen Liliuokalani Village Large Capacity Cesspool's in compliance with the Environmental Protection Agency's Consent and Final Order. After the Department of Hawaiian Homes Land (DHHL) officially granted the County a temporary sewer easement on DHHL lands in December 2007, the Consultants conducted archaeological and biological surveys. This resulted in some readjustment of the preliminary off-site sewer alignment. The DHHL later made completion of an Environmental Assessment a requirement. The EA and PER are to be finalized in late 2008 after the design of the on-site and off-site sewer collection system connecting the Queen Liliuokalani Village Subdivision to the existing County Sewer System has been completed. Completion is anticipated by the end of 2008. 3. Complete planning and design phases for a new sewer system in the Honokaa District. The reported presence of lava tubes in Mamane Street initiated a subsurface field investigation prior to finalizing the collection system design. The design plans and specifications for the sewer collection system is to be completed after public meetings with the business community by the end of 2008. Construction start is estimated for mid 2009. Results of the Environmental Site Assessment for the area surrounding the existing State-owned Wastewater Treatment Plant resulted in no further action required. The County will assume ownership of the existing treatment plant. Terms and conditions of transfer to be discussed in a meeting with the Hawaii Health Systems Corporation. Final Status Report on Program Objectives for FY 2007-08 3 ENVIRONMENTAL MANAGEMENT eu - TECHNICAL SERVICES SECTION 4. Complete planning and design phases for replacement sewer systems in the Naalehu and Pahala districts. The design for the Naalehu collection sewer system is proceeding before the Pahala system because land options have been identified for Naalehu. Due to the questionable life of the cesspool that was planned for conversion to a seepage pit, a larger piece of land that would accommodate a leach field for the planned septic system is being pursued. An EA will be required prior to land purchase. Completion of the EA for the land as well as revisions to the collection and treatment system EA and PER is scheduled for early 2009. It is anticipated that the design for the Na'alehu sewer and disposal system will be completed around March 2009. The design for the Pahala sewer and disposal system will be completed around March 2010 as this project will require planning of a larger capacity treatment facility. 5. Complete planning phase for an R-I conversion system at the Kealakehe Wastewater Treatment Plant. Phase I - The design/build of sewer and effluent reuse piping from Kealakehe Parkway to Kohanaiki Industrial Subdivision will be installed under the State DOT's Queen Kaahumanu Highway Widening Project anticipated to begin in late 2008; Phase 2 design to be initiated in 2009 - Sewer and Effluent Reuse Piping from Kealakehe WWTP to Kealakehe Parkway; and Phase 3 to be initiated in 2010- Kealakehe WWTP R-1 Upgrade). 6. Complete planning phase (Implementation Study) for the North Kona and Kilohana Improvement Districts. The Implementation Studies and Method of Financing reports for both study areas have been finalized. A report to County Council is to be scheduled for the end of 2008. 7. Complete the sewer master plan for the North Kona Expansion Area Plan (NKEAP) project. Due to the number of rapidly changing plans for land development projects in the area, it was decided that this project cease until better information was available for sewer planning purposes. Final Status Report on Program Objectives for FY 2007-08 4 ENVIRONMENTAL MANAGEMENT TECHNICAL SERVICES SECTION 8. Complete the master plan for upgrading the Kealakehe Wastewater Treatment Plant to meet anticipated flows from future development in North Kona. A consultant contract for the masterplan was executed and consultant is currently working on the project. 9. Complete design for the Wailoa Sewage Pump Station Renovation project. Management of this project was turned over to the Wastewater Division. 10. Initiate construction for the Kalanianaole Sewer Interceptor - Phase 2. Management of this project was turned over to the Wastewater Division. 11; Initiate bidding process for the Primary Sludge Pump & Dissolved Air Floatation Tank Retrofit. Management of this project was turned over to the Wastewater Division. 12. Initiate planning and design for the modification of the Hilo Wastewater Treatment Plant Digester. Management of this project was turned over to the Wastewater Division. 13. Complete the design for the Project 19 Sewage Pump Station Renovation. Management of this project was turned over to the Wastewater Division. 14. Assist the Wastewater Division with the following Equipment Replacement Fund Projects: • Complete the installation of a centrifuge at Papaikou Wastewater Treatment Plant for dewatering solids. Management of this project was turned over to the Wastewater Division. • Replace Pua Sewage Pump Station Odor Control System and building ventilation system. Management of this project was turned over to the Wastewater Division. Final Status Report on Program Objectives for FY 2007-08 5 ENVIRONMENTAL MANAGEMENT TECHNICAL SERVICES SECTION • Replace the AC system at the Hilo Wastewater Treatment Administration Building. Management of this project was turned over to the Wastewater Division. • Replace the AC system at the Kealakehe Wastewater Treatment Plant Operations Building. Management of this project was turned over to the Wastewater Division. • Repaint various buildings at the Hilo Wastewater Treatment Plant. Management of this project was turned over to the Wastewater Division. 15. Complete design and initiate construction for the Reload Building and associated roads and infrastructure for the East Hawaii Regional Sort Station. Management of this project was turned over to the Solid Waste Division. 16. Complete design for installation of a drying bed and renovation of the Hilo Wastewater Treatment Plant Septage Station. Management of this project was turned over to the Wastewater Division. 17. Complete design for replacement of the Kealakehe Sewage Pump Station Odor Control System. Management of this project was turned over to the Wastewater Division. 18. Complete design for replacement of Pua Sewage Pump Station sewage pumps. Management of this project was turned over to the Wastewater Division. 19. Complete design for coating system rehabilitation of the headworks at the Hilo Wastewater Treatment Plant. Management of this project was turned over to the Wastewater Division. Final Status Report on Program Objectives for FY 2007-08 6 9 FINANCE FINANCE ADMINISTRATION/BUDGET Administration 1. Continue to require divisions to review and update rules, policies and procedures to insure that applications are consistent throughout the County. Desired outcome is to realize efficiencies in financial practices. Divisions have continued to review documented procedures and make updates as required for compliance with new regulations or changes stemming from technological changes. Department rules were changed in October to reflect the addition of driver licensing functions to the department. All rules were also renumbered to improve the organization and ease of use. 2. Conduct three training sessions for county financial personnel. Desired outcome is to provide a training media for financial support staff. One training session was conducted in the first half of the year. The focus was on the 2009-10 budget and the upcoming budget process. 3. Continue review and reorganization of the Finance department and divisions to enhance efficiency and quality customer service. Vehicle Registration and Licensing Division became fully functional effective July 1, 2008. Progress continues on expanding their delivery of service to satellite offices. 4. Respond within three working days to inquiries and complaints from the Council and general public. The department continues to meet its objective of responding within three working days. 5. Refer procurement protests to Corporation Counsel within three working days of receipt. After verification of validity of protest from Corporation Counsel, issue determination and/or decision within a week. There were no procurement protests during the first six months of the fiscal year. Six Month Progress Report on Program Objectives for FY 2008-09 1 FINANCE ADMINISTRATION/BUDGET Budget 1. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and signatures for all fully-completed requests for council action received three days prior to the County Council's submittal deadlines. All of the 74 request for council action forms received from the departments/agencies were processed and forwarded to the Finance Director in a timely manner (provided that all necessary departmental information was provided). 2. Provide guidance and assistance to departments/agencies to ensure the continued successful usage of the budget module within the FRESH system. For the preparation of the FY2009-10 budget, the Budget Office continued to do the data entry of the department's/agencies' revenue and expenditure worksheets into FRESH budget module. Again, it was felt that the departments should be more concerned about putting together their budgets than worrying about how to do the data entry into FRESH. Six Month Progress Report on Program Objectives for FY 2008-09 2 FINANCE ACCOUNTS 1. Close FY 07-08 books and issue final June 30 Budget Status Report by September 22, 2008, and determine the General Fund's fund balance by September 15, 2008. All funds but the Solid Waste and Capital Projects Funds were closed on September 26, 2008 with the remaining funds expected to close in January 2009. The fund balance for the General Fund was determined on September 11, 2008. 2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association (GFOA) for the County's June 30, 2008 Comprehensive Annual Financial Report. In progress. 3. Close the books and have the monthly budget status reports available in FRESH within ten working days after the end of the month, except for June, July, August and September. Being achieved. 4. Support the FRESH (Financial and Resource Enterprise Software for Hawaii County) system accounts payable, general ledger and payroll modules. This includes maintaining and keeping abreast of changes to the current modules that Accounts is responsible for, as well as, helping users and providing training when necessary. Being achieved. 5. Continue to review and implement changes to our current organization within our office so that our operations match the needs created by growth of the County and the FRESH system. Being achieved. 6. Ensure that all claim payments made are proper and legal by preauditing 100% of payment requests for accuracy and propriety, returning items that are not accurate or proper to departments for correction. Being achieved. 7. Provide certificate of the availability of funds on County contracts within three working days of the contract's submission to Accounts Division. Being achieved. Six Month Progress Report on Program Objectives for FY 2008-09 3 FINANCE ACCOUNTS 8. Pay vendors promptly by issuing all warrants for claims within 7 working days of the receipt of the invoice by Accounts Division. Being achieved. 9. Ensure that all employees receive the correct amount of pay and related benefits by preauditing 100% of payroll claims for accuracy and compliance with legal and contractual requirements, and filing all required payroll tax forms and returns on time. Being achieved. Six Month Progress Report on Program Objectives for FY 2008-09 4 FINANCE PURCHASING 1. Continue to review all internal policies andprocedures for conformance to procurement laws and revise as necessary. Revise and keep General Terms and Conditions for goods and services contracts updated to conform to current law and reflect needed changes. Ongoing program. 2. Maintain up-to-date purchasing manual and training as needed for all using agencies; including maintenance of a current list of the individual most responsible for procurement matters within each department or agency and assure that he or she has a complete, up-to-date copy of administrative rules and purchasing manual. Revue all policies, procedures and guidelines for applicability to FRESH system. Ongoing program. Purchasing Manual available on County intra-net, which is updated as necessary. 3. Process 98% of all routine documents (Invoice payment approvals, Contract, Change Order and Supplemental Agreement approvals) within two working days of receipt, including electronic approvals. During first six months of FY 08/09, approximately 99% of approximately 15,025 routine documents were processed within two days. 4. Complete purchasing process or issue written request for quotations for 95% of all requisitions below formal bidding limits within ten days of receipt (except for items generally combined at periodic intervals.). During first six months of FY 08/09, approximately 95% of approximately 2,245 electronic requisitions were processed within 10 working days 5. Complete draft specifications for 90% of all requisitions requiring formal advertised bidding (IFBs or RFPs) within 60 days of receipt or deadline for receipt of requisitions for combined purchases. During the first six months of FY 08/09, about 52 IFBs or RFPs have been initiated and are in various stages of completion. Approximately 95% of specification drafts have been completed within 60 days. Six Month Progress Report on Program Objectives for FY 2008-09 5 FINANCE PURCHASING 6. Process 90% of bid award and contract documents within one week of receipt back from contractor and forward to next agency for review and signature. During the first six months of FY 08/09, at least 90% of all bid award contract documents have been processed within one week of receipt. 7. Maintain list of professional services awards on Internet as required by law and post 95% of entries within one day of contract circulation. 63 Professional Services Contracts or significant amendments were posted to internet during the first six months of FY 08/09, all within seven (7) days of contract award as required per HRS 103D-304(i). Amendments all posted within one day of receipt of contract. Six Month Progress Report on Program Objectives for FY 2008-09 6 FINANCE TREASURY 1. Invest 99 per cent of all funds in interest-bearing accounts or certificates. 99.9% of funds are invested in interest bearing accounts or certificates. 2. Maintain sufficient liquidity to meet cash requirements. All obligations were met including vendor payments, bond payments, and payroll expenses. 3. Maximize interest income by attaining budgeted projection while ensuring the safety of County funds. The interest earned at the.midpoint is at 74% of the annual goal. 4. Reconcile monthly statements within thirty days of receipt. The December statements have been reconciled. Six Month Progress Report on Program Objectives for FY 2008-09 7 FINANCE REAL PROPERTY 1. Maintain sales assessment mean ratio 10% from the 100% assessment. Sales ratio/assessment ratio for Appraisal Year 2008 will be determined in March 2009. 2. Maintain a co-efficient of dispersion at 15% of the mean ratio. The overall ratio for Appraisal Year 2008 will be determined in March 2009. 3. Conduct field inspections of 98% of all building permits issued or on file for all new construction. Field inspections for new permits were at 100%. 4. Maintain an active educational and informational program on real property taxation. • This is an ongoing program within the division. • Staff and public concerns are valuable resources for this important function of the division. • Website data such as forms and instructions are reviewed periodically. • Presentations are made at professional, community, and club meetings upon request. • Radio, newspaper, and local public television coverage are coordinated with the mayor's press secretary. 5. Initiate proceedings for two real property tax foreclosure sales to reduce the number of delinquent accounts and dollar amount of delinquent taxes owed to the County. • The first tax sale for this budget year was held on October 16, 2008 and all remaining eighty-three (83) properties remaining on the list were sold and $126,456.51 was collected in delinquent taxes, penalty and interest. • The second tax sale was held on November 18, 2008 where seventy-three (73) delinquent properties owned by foreign nationals and served under Hague Convention rules were sold. $197,319.99 was collected in delinquent taxes, penalty and interest. • A third sale is planned for early June 2009. Six Month Progress Report on Program Objectives for FY 2008-09 8 FINANCE RISK MANAGEMENT 1. Continue to develop the Risk Management Division so as to be able to respond to inquiries and requests for assistance within a reasonable time. Division has been involved on a regular and continuous basis with all depts. and agencies timely addressing concerns voiced by employees, the public and Council. 2. Annually meet and collaborate with departments to discuss current risk issues, assess the policies and procedures in place and make necessary modifications to reduce risk and improve regulation compliance. Division has continued to view County facilities to assess risk issues. Priority of the viewings has been determined by specific requests of dept./agency, accident occurrence, or public complaint. 3. Annually review the County's self-insurance program and research insurance industry products to determine the most advantageous program to reduce potential financial loss. Insurance season began in July, 2008, when property insurance was obtained for the new 18 police fleet vehicles. This is a new policy coverage obtained and will be increased in 2009 as 15 additional vehicles are expected to arrive. Mass Transit policy was renewed in December and although additional vehicles were added to the policy a savings over the previous year's premium was obtained. The remaining policies are set for renewal in the coming months. 4. Meet every four months with Risk Management Committee to discuss activity and current risk issues. Division conducted Risk Management Committee meeting in October 2008. Information provided included update on quake claims and recovery from AIG and FEMA, dept. concerns and potential remedies, and Risk Management Division activities. 5. Meet semi-monthly with Safety Division Administrator to discuss areas of safety concern and schedule safety and training programs to minimize the impact of such concerns. Division leader has met with safety officer to discuss safety concerns and on several occasions has accompanied her to meet with dept. personnel and view County facilities concerning safety issues. Division leader has attended County Safety Committee meetings bi-monthly to participate in county wide discussion with safety representatives from most departments. Six Month Progress Report on Program Objectives for FY 2008-09 9 FINANCE PROPERTY MANAGEMENT 1. Provide support for the Public Access, Open Space and Natural Resources Preservation Commission in meeting its requirement of submitting its annual update of prioritized lands to the Mayor by December 31, 2008. The Property Management Division continues to support the Public Access, Open Space and Natural Resources Preservation Commission by providing administrative support for its monthly commission meetings held in Kona and Hilo. The list of prioritized lands was successfully completed and forwarded to Mayor William Kenoi for his review on December 31, 2008. 2. Complete purchase of properties at Kawa`a, Kau, Hawaii as recommended by the Public Access, Open Space and Natural Resources Preservation Commission, the Mayor and as authorized by the County Council by the end of the 2008-2009 fiscal year. There has been no progress on the County's second purchase at Kawa in Kau, Hawaii. Although we had an accepted offer to purchase agreement at $6 million, the offer was subject to obtaining grant funding from the State Legacy Land program, obtaining grant funding from the RLA Grant program of the United States Fish & Wildlife program and an acceptable independent appraisal meeting federal requirements. The County was successful in obtaining commitments for both State and Federal grants. However, the new independent appraisal of the subject properties concluded a market value of $3,760,000, far short of the $6,000,000 offered. As a result, unless the owner indicates a willingness to accept the lower price, the County's prospects of purchasing the second purchase at Kawa consisting of three parcels may not happen and the County will lose the funding commitments that it received from the State and Federal sources. 3. Maintain the fixed assets record system of County property and submit the annual fixed asset report to the County Council. The Property Management Division continues to maintain the fixed asset inventory for the County of Hawaii. The Property Management Division completed a physical inventory audit of the various County, departments in connection with the change over in administrations as required by the County Code. Any discrepancies were addressed and corrections will be made to our fixed asset inventory during our end of fiscal year inventory adjustments. 4. Hold at least one personal property auction for the disposal of useable surplus County property. The Property Management Division will conduct another personal property auction in either March or April to dispose any useable surplus County property. There are approximately 40 vehicles ready to be sold at the next public auction. Six Month Progress Report on Program Objectives for FY 2008-09 10 FINANCE VEHICLE REGISTRATION AND LICENSING Vehicle Registration 1. Process mail within three days of receipt. All mail was processed within three days of receipt. 2. No complaints referred to the department level and above. There were no complaints referred to the department level and above. Licensing 1. Accommodate and complete processing 100% of requests for written driver's tests received per day. During the first half of FY 2008-09, processed 100% of the requests for written driver's tests received per day (six month total of 7,063 requests). 2. Accommodate and complete processing 100% of requests for driver road tests received per day. During the first half of FY 2008-09, processed 100% of the requests for driver's road tests received per day (six month total of 3,049 requests). 3. Accommodate and complete processing 100% of requests for CDL written driver's tests received per day. During the first half of FY 2008-09, processed 100% of the requests for CDL written driver's tests received per day (six month total of 100 requests). Periodic Motor Vehicle Inspection 1. Conduct at least 400 inspections of stations issuing safety checks. Conducted 374 inspections, or 94%, during the first six months. Six Month Progress Report on Program Objectives for FY 2008-09 1 ] FINANCE ADMINISTRATION/BUDGET Administration 1. Continue to require divisions to review and update rules, policies and procedures to insure that applications are consistent throughout the County. Desired outcome is to realize efficiencies in financial practices. Divisions have continued to review documented procedures and make updates as required for compliance with new regulations or changes stemming from technological changes. The Purchasing division amended their policies and procedures to comply with additional requirements for civil service review of contracts for services. 2. Conduct three training sessions for county financial personnel. Desired outcome is to provide a training media for financial support staff. The department held two training sessions during the year and participated in a third workshop sponsored by the Corporation Counsel office. The training covered budget preparation, changes to procurement requirements and various topics of interest to accounting staff. 3. Continue review and reorganization of the Finance department and divisions to enhance efficiency and quality customer service. The department completed the development of a new Vehicle Registration and Licensing division that combines the Motor Vehicle Registration section of the Treasury office with Driver's Licensing, which was previously managed by the Police Department. Three administrative positions, including a division head, were created and filled. All Driver's Licensing and related staff from Police were transferred and the consolidation was completed effective 7/1/08. 4. Respond within three working days to inquiries and complaints from the Council and general public. The department continues to meet its objective of responding within three working days. 5. Refer procurement protests to Corporation Counsel within three working days of receipt. After verification of validity of protest from Corporation Counsel, issue determination and/or decision within a week. There were no procurement protests during the fiscal year. Final Status Report on Program Objectives for FY 2007-08 1 FINANCE ADMINISTRATION/BUDGET Budget 1. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and signatures for all fully-completed requests for council action received three days prior to the County Council's submittal deadlines. All of the 150 request for council action forms received from the departments/agencies were processed and forwarded to the Finance Director in a timely manner (provided that all necessary departmental information was provided). 2. Provide guidance and assistance to departments/agencies to ensure the continued successful usage of the budget module within the FRESH system. For the preparation of the FY2008-09 budget, the Budget Office continued to do the data entry of the department's/agencies' revenue and expenditure worksheets into FRESH budget module. Again, it was felt that the departments should be more concerned about putting together their budgets than worrying about how to do the data entry into FRESH. Final Status Report on Program Objectives for FY 2007-08 2 FINANCE ACCOUNTS 1. Close FY 06-07 books and issue final June 30 Budget Status Report by September 21, 2007, and determine the General Fund's fund balance by September 14, 2007. All funds but one were closed on September 17, 2007 with the last fund being closed on September 26, 2007. Fund balance for the General Fund was determined on September 14, 2007. 2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association (GFOA) for the County's June 30, 2007 Comprehensive Annual Financial Report. Achieved. 3. Close the books and have the monthly budget status reports available in FRESH. within ten working days after the end of the month, except for June, July, August and September. Achieved. 4. Support the FRESH (Financial and Resource Enterprise Software for Hawaii County) system accounts payable, general ledger and payroll modules. This includes maintaining and keeping abreast of changes to the current modules that Accounts is responsible for, as well as, helping users and providing training when necessary. Achieved. 5. Continue to review and implement changes to our current organization within our office so that our operations match the needs created by growth of the County and the FRESH system. The final reallocations were completed. 6. Ensure that all claim payments made are proper and legal by preauditing 100% of payment requests for accuracy and propriety, returning items that are not accurate or proper to departments for correction. Achieved. 7. Provide certificate of the availability of funds on County contracts within three working days of the contract's submission to Accounts Division. Achieved. Final Status Report on Program Objectives for FY 2007-08 3 FINANCE ACCOUNTS 8. Pay vendors promptly by issuing all warrants for claims within 7 working days of the receipt of the invoice by Accounts Division. Achieved. 9. Ensure that all employees receive the correct amount of pay and related benefits by preauditing 100% of payroll claims for accuracy and compliance with legal and contractual requirements, and filing all required payroll tax forms and returns on time. Achieved. Final Status Report on Program Objectives for FY 2007-08 4 FINANCE PURCHASING 1. Continue to review all internal policies and procedures for conformance to procurement laws and revise as necessary. Revise and keep General Terms and Conditions for goods and services contracts updated to conform to current law and reflect needed changes. Ongoing program. 2. Maintain up-to-date purchasing manual and training as needed for all using agencies; including maintenance of a current list of the individual most responsible for procurement matters within each department or agency and assure that he or she has a complete, up-to-date copy of administrative rules and purchasing manual. Revue all policies, procedures and guidelines for applicability to FRESH system. Ongoing program. Will be updating Purchasing Manual Handbook (abridged version) relative to recent changes including increase in non-competitive threshold. Handbook available on County intra-net. 3. Process 98% of all routine documents (Invoice payment approvals, Contract, Change Order and Supplemental Agreement approvals) within two working days of receipt, including electronic approvals. Of 32,791 routine documents received during FY 07/08, approximately 32,550 were processed within two working days, for a 99.26% processing rate. 4. Complete purchasing process or issue written request for quotations for 95% of all requisitions below formal bidding limits within ten days of receipt (except for items generally combined at periodic intervals). Of 2,978 requisitions below bidding limits received for FY 07/08, 2,925 were processed within ten days receipt, for a 98.22% processing rate. 5. Complete draft specifications for 90% of all requisitions requiring formal advertised bidding (IFBs or RFPs) within 60 days of receipt or deadline for receipt of requisitions for combined purchases. Requisitions requiring formal advertised/posted bidding (IFBs and RFPs) generated 141 bids. Of the 141 bids, draft specifications for 136 were completed within 30 days receipt or deadline for receipt of requisitions for a 96.45%. processing rate. Final Status Report on Program Objectives for FY 2007-08 5 FINANCE PURCHASING 6. Process 90% of bid award and contract documents within one week of receipt back from contractor and forward to next agency for review and signature. During FY 07/08, at least 90% of all bid award and contract documents were processed within one week and subsequently routed to the next point in the contract routing process. 7. Maintain list of professional services awards on Internet as required by law and post 95% of entries within one day of contract circulation. 139 Professional Services Contract awards were posted during FY 07/08, all of which were posted within seven (7) days of contract award as required per HRS 103D-304(i). Final Status Report on Program Objectives for FY 2007-08 6 FINANCE TREASURY 1. Invest 99 per cent of all funds in interest-bearing accounts or certificates. 99.9% of funds were invested in interest bearing accounts or certificates. 2. Maintain sufficient liquidity to meet cash requirements. All obligations were met including vendor payments, bond payments, and payroll expenses. 3. Maximize interest income by attaining budgeted projection while ensuring the safety of County funds. The interest earned was three times the budgeted amount. 4. Reconcile monthly statements within thirty days of receipt. 1 Bank statements are being reconciled within thirty days of receipt. Final Status Report on Program Objectives for FY 2007-08 7 FINANCE REAL PROPERTY 1. Maintain sales assessment mean ratio 10% from the 100% assessment. • Sales ratio/assessment ratio is the ratio of an appraised (or assessed) value to the sale price or adjusted sale price of a property. The sales ratio study is conducted to fulfill the obligation to make property assessments uniform and equitable. The study functions as the assessor's yardstick in evaluating what is being done right, what is being done wrong, and what reappraisal activity is necessary. The county ordinance states that no taxpayer is deemed aggrieved by an assessment unless the assessment exceeds by more than 20% of market value. The goal of the division is to keep this percentage at 10% or lower. The higher the percentage, the further away the assessment is from market value. • The overall percentage for this reporting period was .94, or 6% below the ideal 100% assessment. The three ratios that contributed to this overall percentage were for vacant lands, .96 or 4% below than the market, improved sales at .90, or 10% lower, and condominium sales at.96, or 4% lower. 2. Maintain a co-efficient of dispersion at 15% of the mean ratio. • The coefficient of dispersion is the average deviation of a group of numbers from the median expressed as a percentage of the median. In ratio studies, this is the average percentage deviation from the median. Per the International Association of Assessing Officers, low CODs (15.0 or less) tend to be associated with good appraisal uniformity. The lower the ratio the better although ratios of less than 5.0 are rare. • The overall ratio for this reporting period was 15.9%. The three ratios that contributed to this overall percentage were for vacant lands, 19.3%, improved sales at 15.5%, and condominium sales at 7.8%. 3. Conduct field inspections of 98% of all building permits issued or on file for all new construction. • Field inspections for new permits were at 100%. 4. Maintain an active educational and informational program on real property taxation. • This is an ongoing program within the division. • Staff and public concerns are valuable resources for this important function of the division. • Website data such as forms and instructions are reviewed periodically. • Presentations are made at professional, community, and club meetings upon request. • Radio, newspaper, and local public television coverage are coordinated with the mayor's press secretary. Final Status Report on Program Objectives for FY 2007-08 8 FINANCE REAL PROPERTY 5. Initiate proceedings for two real property tax foreclosure sales to reduce the number of delinquent accounts and dollar amount of delinquent taxes owed to the County. • The first tax sale for this budget year was held on October 18, 2007 and all thirty (30) properties remaining on the list were sold and $33,118.79 collected in delinquent taxes, penalty and interest. • The second tax sale for this budget year was held on June 4, 2008 and all forty-three (43) properties remaining on the list were sold and $70,525.64 collected in delinquent taxes, penalty and interest. Final Status Report on Program Objectives for FY 2007-08 9 FINANCE RISK MANAGEMENT 1. Continue to develop the Risk Management Division so as to be able to respond to inquiries and requests for assistance within a reasonable time. Division has adopted policy to regularly check with all depts./agencies to inquire about risk issues and promptly respond to the voiced concerns. The Division has received many such requests over the past 6 months reflecting reliance and confidence in the Division. 2. Annually meet and collaborate with departments to discuss current risk issues, assess the policies and procedures in place and make necessary modifications to reduce risk and improve regulation compliance. In a proactive approach, Division is scheduling viewing of dept. facilities/parks so as to assess risk issues and meet with appropriate dept. to discuss resolution thereof. In the previous six months at least 18 facilities were visited with subsequent discussions with the appropriate department/agency. 3. Annually review the County's self-insurance program and research insurance industry products to determine the most advantageous program to reduce potential financial loss. Insurance season began in December and continued through April of the following year. During the insurance procurement process from December 2007- 2008, the Mass Transit, Police Subsidy, and Helicopter liability policies were renewed with considerable premium savings from the previous year and although premiums did not decrease for Property and EMT policies additional coverage was added and the premiums were stable. Maintaining a competitive process has resulted in more thorough coverage. 4. Meet quarterly with Risk Management Committee to discuss activity and current risk issues. Division conducted Risk Management Committee meetings in October '07, February and June `08 with next meeting scheduled for October, 2008. All meetings were well attended with good interaction concerning the County's risk issues and suggested resolutions therefore. 5. Meet semi-monthly with Safety Division Administrator to discuss areas of safety concern and schedule safety and training programs to minimize the impact of such concerns. Division leader has met with safety officer monthly to discuss safety concerns and assist in organizing safety committees in each dept. so as to bring representatives from each division/agency together to resolve intra-department concerns. There are currently two departments that have not established a safety committee, however, action is being taken to resolve those situations. Final Status Report on Program Objectives for FY 2007-08 10 FINANCE PROPERTY MANAGEMENT 1. Provide support for the Public Access, Open Space and Natural Resources Preservation Commission as it creates and updates its list of properties to be considered for acquisition. The Property Management Division continues to support the Public Access, Open Space and Natural Resources Preservation Commission in its role of evaluating properties worthy of preservation and its annual report to the Mayor. The 2008 Report to the Mayor was completed and sent to the Mayor prior to the end of 2008 as required by the County Code. As part of its role in the acquisition of lands through the use of the Public Access, Open Space and Natural Resources Preservation Fund, the Property Management Division successfully negotiated and completed the second acquisition, through the fund with the acquisition of 235 acres of coastal property referred to as the "Johnson Property" in Kawa, District of Kau, Island of Hawaii. 2. Maintain the fixed assets record system of County property. The fixed assets record system has been continually updated and maintained. The annual inventory report was forwarded to the County Council on a timely basis. 3. Continue sale of County surplus personal and real property. The Property Management Division successfully disposed of four surplus properties during the fiscal year, resulting in over $3.4 million in additional revenue to the County. The bulk of the revenue was due to two properties in West Hawaii. The County has over 3,000 acres of surplus vacant land it acquired as a result of the bankruptcy of Hamakua Sugar. Although the Property Management Division had previously planned on a public auction of various parcels, the County Council chose to pass a resolution requesting deferral of any attempts to sell the subject properties. As a result, the Property Management Division has not made any further effort towards sale. The properties had an estimated value of over $10 million in 2005 but may have dropped due to the decline in the real estate market. Final Status Report on Program Objectives for FY 2007-08 11 FINANCE PROPERTY MANAGEMENT 4. Work with the various County departments in the acquisition of real property interests by way of grants, deeds, easements, leases, licenses, right-of-entries and Governor's Executive Orders for County operations. The Property Management Division continues to assist the various County departments in the acquisition of real property, easements, leases, State owned property by Executive Order and other real property interests. 5. Negotiate and complete right-of-way acquisitions and temporary right-of-entries for County of Hawaii, Department of Public Works road improvement and construction projects. The Property Management Division continues to assist the Department of Public Works with the acquisition of right-of-ways and right-of-entries in connection with road and drainage improvement /construction projects. 6. Maintain a database of all County real property assets and act as repository of original documents, including grants, deeds, easements, leases, licenses and Governor's Executive Orders. The Property Management Division continues to work on better organizing its real property records. Extensive work on the County's repository of older records will not be able to be done until the move back into the County Building at 25 Aupuni Street due to the location of the older records. 7. Oversee the disposal of useable surplus County property by auction, when appropriate. The Property Management Division held an auction of surplus personal property in May 2008. The sale primarily consisted of 58 items mainly surplus vehicles and equipment and resulted in net proceeds of approximately $119,000. Final Status Report on program Objectives for FY 2007-08 12 FINANCE VEHICLE REGISTRATION AND LICENSING Vehicle Registration 1. Process mail within three days of receipt. December was a very difficult month due to a heavy vacation schedule, a vacant clerk position, and a staff member on extended leave in Kona. Mail was segregated the last week of December to separate the December renewals from the January renewals. December renewals were given processing priority. We are still backlogged seven days, as we did not utilize overtime in January. We caught up in February, and have processed all mail within three days for the remainder of the year. 2. No complaints referred to the department level and above. The survey results were predominantly favorable. We had one complaint regarding the need for more clerks in Kona. An MVR clerk has been sent out to Kona from the Hilo office several times in December. The ADA complaint on the Kona office is still unresolved. Corporation Counsel has sent correspondence to the property manager and is working on the resolution of the issue. Licensing 1. Accommodate and complete processing 100% of requests for written driver's tests received. During FY 2007-08, processed 15,071 out of 15,071 requests for written driver's tests received. 2. Accommodate and complete processing 100% of requests for driver road tests received. During FY 2007-08 processed 5,822 out of 5,822 requests for driver's road tests received. 3. Accommodate and complete processing 100% of requests for CDL written driver's tests received. During the FY 2007-08 processed 1,484 out of 1,484 requests for CDL written driver's tests received. Periodic Motor Vehicle Inspection 1. Conduct at least 400 inspections of stations issuing safety checks. Conducted 557 inspections, or 100%, during FY 2007-08. Final Status Report on Program Objectives for FY 2007-08 13 1 FIRE FIRE DEPARTMENT SUMMARY Department Objectives 1. Utilizing the following mechanisms or processes, department goal attainment would be pursued and achieved by maximizing available resources: a. Pre-Incident Strategies and Tactics. This would include the consideration and possible implementation of prevention and public education programs focused on identified issues and target audiences, with the intent on taking proactive steps to preventing incidents and accidents thereby reducing losses and morbidity and disability. Prevention and education continue to be issues of importance with regards to reducing life and property loss. Among the types of programs and outreach that the Fire Department has been pursuing and engaged in includes formal presentations during Fire Prevention Week and Emergency Medical Services Week, and participation in new student orientation at the University of Hawaii at Hilo campus. Based on planned and scheduled events and existing outreach programs, this objective is at 50 percent of target goal. b. Preparedness and Capability Enhancement. Based on the respective missions and service delivery expectations, identify, adopt, and implement resource and training standards aimed at providing the highest quality of service. For the current fiscal year period, this objective is at approximately 30 percent completion rate. All core programs are being managed and facilitated and additional emphasis is being placed on training and qualifying personnel for temporary assignment and career development. C. Operational Tactics and Strategies. Concurrently with the support of preparedness and capability enhancement, identify, establish, and implement operational tactics and strategies that will maximize operational effectiveness and overall incident mitigation safety. Presently, this objective is at 30 percent completion for the current fiscal year. On schedule and in progress are planning meetings and exercises that are intended to provide for further development of operational strategies and tactics. In particular are scheduled planning meetings with the Army Corp of Engineers to develop strategies for wildland fire suppression operations in areas containing unexploded ordinance and meetings with the current timber management organization to identify strategies and tactics for wildland fires that may involve or impact the standing eucalyptus forests in the Hamakua area. Six Month Progress Report on Program Objectives for FY 2008-09 1 FIRE ~r m DEPARTMENT SUMMARY d. Post Incident Analysis. This component of Objective Identification and Development is essential to and directly associated with the development of pre-incident strategies and tactics. Through the evaluation and analysis of mission performance as well as contributing factors or circumstances surrounding emergency incidents, other program measures or strategies can be identified and developed. This could include public education and awareness as well as hazard and risk identification. This objective continues to be promoted as a mechanism for improving all aspects of emergency operations inclusive of internal guidelines and operational procedures and the integration and coordination of mutual aid and multi-agency response. The conducting or performance of post incident analysis has reflected a 20 percent implementation rate. 2. Continue/maintain annual review of industry and government standards for current mission and service delivery. Such standards may include, but are not limited Yo apparatus and equipment, staffing levels, training, response times, and service area demographics. Referenced recognized standards may include but are not limited to such organizations as: National Fire Protection Association (NFPA), Insurance Services Office (ISO), the Hawaii Insurance Bureau, the State of Hawaii Department of Health, and the United States Lifeguarding Association (USLA). This objective is 60 percent complete with current focus on review of NFPA standards for fire and emergency apparatus fleet management and fleet maintenance and the review of USLA training standards for applicability to search and rescue mission sets. 3. Maintain annual review of department's ability to meet service delivery standards. This is an ongoing endeavor based on a goal of providing optimum service. Through the review and analysis of collected incident response data, an effective assessment has been maintained. This objective is currently attaining a 50 percent completion rate. 4. Identify specific resource, personnel, and training requirements to achieve recognized standards. Based on current missions and established levels of service, an assessment of resource, personnel, and training needs continues to be performed. This objective is 40 percent complete. Six Month Progress Report on Program Objectives for FY 2008-09 2 FIRE DEPARTMENT SUMMARY 5. Develop a financial report and budget projections required to implement reforms. This objective has been completed and a detailed program budget and comprehensive supplemental budget request submitted for review. However, in consideration of the forecasted County economic outlook, a very conservative approach is being made with regards to the department's budget. Although additional resource and personnel needs have been identified, anticipated revenue shortfalls require continual budget review and reevaluation to identify potential budget reductions that will not adversely affect operations, delivery of services, and safety. 6. Identify funding sources for proposed reforms to include alternative funding programs and inter-agency cost sharing or partnerships. All known grant and alternative funding sources continue to be explored as a means of augmenting the funding needs of the department. This objective is 60 percent complete. Six Month Progress Report on Program Objectives for FY 2008-09 3 FIRE EMERGENCY OPERATIONS DIVISION 1. Continued pursuit of meeting recognized response time standards. This objective is paramount to meeting our goal of providing the best possible level of services to our community. Response times are recognized performance measures that have demonstrated a direct correlation to fire losses and patient outcomes in the pre-hospital setting. Utilizing available data collected through the completion incident reports and the patient care reporting system, response time performance is routinely evaluated. Based on the current fiscal year performance period, this objective is 50 percent complete. 2. Maintain annual review and evaluation of department's service delivery performance based on identified recognized fire protection service delivery standards as defined by but not limited to NFPA, Hawaii Insurance Bureau, Insurance Services Office (ISO), OSHA, and United States Lifeguarding Association. This objective is also perpetual and ongoing. At a present completion rate of 50 percent, outstanding issues include the review and revision of internal guidelines and policies relevant to the OSHA requirements for respiratory protection. 3. Continued pursuit of personnel and resource requirements for achievement of industry standards of fire protection service delivery. This will include the pursuit of meeting of personnel staffing levels in accordance with NFPA 1710 Standard for the Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Fire Departments. Although this objective will remain a priority, due to the state of the economy and anticipated fiscal challenges that are being forecasted, the attainment of staffing standards will require postponement. 4. Maintain annual review and revision of all Mutual Aid Agreements, Memorandums of Understanding (MOU), and Memorandums of Agreement (MOA) to support interagency partnerships and operational effectiveness. The annual review for this objective is approximately 40 percent complete. Among the agreements currently in progress include MOU's with the United States Coast Guard for response protocols involving search and rescue incidents, and the Hawaii National Guard for use of the Keaukaha Military Reserve (KMR) as a training site for the rescue personnel. A draft of these MOAs should be completed by March 2009. Six Month Progress Report on Program Objectives for FY 2008-09 4 FIRE EMERGENCY OPERATIONS DIVISION 5. Maintain annual review and revision of current Search and Rescue policies and procedures in accordance with recognized industry standards. Draft revisions on policies and procedures will be completed by July 2009. 6. Initiate the replacement of the current Search and Rescue helicopter with a target acquisition and deployment date of December 2009. Implementation of this objective was delayed until budget revenue projections for FY 2008-09 were established. However, specifications have been developed and approval was received to standardize the purchase of the helicopter to the MD 500 as the preferred aerial rescue platform. This objective may not be attained by December 2009 as it takes approximately one year to acquire a helicopter once the order is received by the manufacturer. 7. Maintain annual review and revision of current Hazardous Materials Response protocols and procedures. We are continuing to revise the standing protocols and procedures. Corporation Counsel is presently reviewing draft procedures. Draft revisions will be completed by July 2009. 8. Maintain annual review and identify recognized service delivery, training, and equipment standards as defined by various organizations as, but not limited to; State of Hawaii Department of Health EMS Branch, Department of Transportation, etc. This annual review is presently at 50 percent complete and will also be a continuous or ongoing project taking into account any changes or modifications to established performance or service delivery standards. During this reporting period, Standing Orders were revised and approved, and in service training conducted during PHTLS refresher. 9. Implement revised Emergency Medical Services program organizational structure and developed recruitment and retention strategies. With the transition of the new administration (Mayor) and in consideration of the current state of the economy, this objective has been delayed. In addition, draft proposals for the planned EMS career ladder are currently under review by the Director of the Department of Human Resources. This objective is 70 percent complete. Six Month Progress Report on Program Objectives for FY 2008-09 5 FIRE EMERGENCY OPERATIONS DIVISION , 10. Audit and revise annual EMS Bureau Quality Improvement Program including the implementation of personnel surveys to obtain and identify possible modification and new concept adoption. Initiated monthly meetings with department's electronic Patient Care Report committee to implement QA/QI standards for ePCR. Survey disseminated to personnel regarding latest software program for this project. This objective is at 30 percent completion. 11. Continue to assess and evaluate possible avenues for "expanded scopes of practice" for the current EMS program. Currently maintaining our assessment and evaluation of this objective, to include training in Child Safety Seat Certification, ACLS Instructor, PHTLS, PALS, and AMLS. Also conducted department supported EMT-13 & I training for Fire Fighter Recruits. 12. Maintain annual review of the Ocean Safety Program performance measures. We are continuing our review of program measures; this objective is at 50 percent completion. Six Month Progress Report on Program Objectives for FY 2008-09 6 FIRE OCEAN SAFETY 1. To provide year-round ocean safety services at designated and registered shoreline recreational areas with high-volume patronage, currently including nine (9) County and one (1) State beach park. It should be noted that there are 10 County beach parks with the addition of Isaac Hale Beach Park in January 2008. However, only seven beaches are currently open year round. To expand the hours of the remaining beaches would require more manpower working full-time. In light of current budget constraints, recommend revision to this objective or postponement to July 2011. 2. To reach target manpower goals of providing a minimum of two (2) Water Safety Officers daily per tower in accordance with our operational schedule, and so strive to provide at least four (4) Water Safety Officers on site at Hapuna Beach State Park, and four (4) Water Safety Officers at Kahalu'u Beach Park, and two (2) Water Safety Officers at each of the following: La'aloa Beach Park, Spencer Beach Park, Honoli'i Beach Park, Richardson's Ocean Park, Ahalanui 100% of the time. As of December 2008, Spencer Beach Park is still guarded only on weekends and holidays, and daily during the summer months. This objective will be delayed until the financial environment improves, at which time we will address this issue of "seasonal beaches." 3. To develop, implement and maintain an expansion of services to include the surrounding coastal areas, providing for rescue response for a 266-mile range. This service is still in the development stage. To expand our services to cover the 266 miles of coastline will require an increase in personnel, the opening of designated beaches, and a personal water craft program. 4. Provide a minimum of four (4) United States Lifeguard Association (USLA) open water rescue training sessions to all Water Safety Officers on staff as follows: • Two (2) per year in West Hawaii: one (1) in May and one (1) in November. • Two (2) per year in East Hawaii: one (1) in May and one (1) in November. • All new Water Safety Officer I hires during orientation. We are continuing to meet this objective by providing the outlined training. Current performance is at 50%. Six Month Progress Report on Program Objectives for FY 2008-09 7 FIRE OCEAN SAFETY 5. Continued promotion of workplace safety in compliance with OSHA standards for all Water Safety Officers annually. This objective is perpetual and ongoing; we are attaining this objective. 6. Co-sponsor with Hawaiian Lifeguard Association-Hawaii (HLA-Hawaii) the Big Island Junior Lifeguard program at four (4) locations: Hilo, Puna, Kailua-Kona and Hapuna, to promote ocean safety through education and activities to youth age 13-17. Ocean Safety will co-sponsor this program, which will be held during the summer months when schools are not in session. 7. Sponsor and host Jr. Lifeguard Championships for the Island of Hawaii at Hapuna Beach State Park annually. This event is the culmination of the Junior Lifeguard program and is held at the end of summer, usually during August. The representatives of the Big Island then go on to the State Jr. Lifeguard Championships, usually scheduled the following weekend and held at the host island for that year. 8. Sponsor or provide major support to at least three (3) open water swim competitions, one on each side of the island. We will sponsor and support at least one of these events-the stand-up paddle competition in West Hawaii--during the summer 2009. Six Month Progress Report on Program Objectives for FY 2008-09 8 FIRE FIRE PREVENTION BUREAU 1. Maintain inter-agency partnerships to assist in addressing identified needs to include but not limited to; the State Fire Council, National Fire Academy (NFA), National Fire Protection Association (NFPA), Hawaii Chapter of the Society of Fire Protection Engineers (SFPE), and other county, state, and federal fire and law enforcement agencies. This objective continues to be maintained at 100 percent on identifying, establishing, and maintaining resource and training partnerships. Examples of these partnerships include working with the Hawaii Police Department to effectively manage the chain of custody of evidence recovered at fire scene investigations suspected of being incendiary in nature; assisting the Department of Liquor Control with occupancy enforcements of establishments to identify violations for adjudication as well as to encourage compliance; participating in the State Department of Health's Agricultural Burn permitting process by working with applicants and conducting inspections of proposed burn sites prior to approval; and coordinating with the Hawaii Air National Guard to secure a magazine for fireworks storage. 2. Continue to pursue the adoption of the current State Model Fire Code. We have submitted the Hawaii Administrative Rules Title 12 document to the State Fire Council and are awaiting adoption. 3. Maintain the support and direct participation in the review, modification, development, and adoption of the 2006 NFPA 1 Uniform Fire Code. We are in the final meeting stages with NFPA in the drafting of local county amendments. This objective is at 90 percent completion. 4. Develop recommendations for a fire prevention public education program designed to reach the recognized "target audience". We will be researching the submittal of a grant proposal through the Assistance to Fire Fighters FY 2008 Fire Prevention and Safety grant, which if successful, would allow us to acquire a fire safety trailer for public education to our target audiences-the youth and elderly. 5. Identify by fire district those occupancies and establishments that by statute require an annual fire inspection to determine the present occupancy inspection measures for the Prevention Bureau. The Prevention Bureau is coordinating this objective with Data Systems to gather pertinent information. Process is ongoing and at 25 percent completion. Six Month Progress Report on Program Objectives for FY 2008-09 9 FIRE FIRE PREVENTION BUREAU 6. Develop and implement legislative proposals and strategies to more effectively regulate: a. Use of consumer fireworks b. Fire safe cigarettes c. Wildland Urban Interface development With the start of the 2009 legislature, this objective is at 40 percent completion. We are monitoring the progress of bills relating to: 1. Amending language regarding frequency of fire inspections conducted by the county fire chiefs. 2. Fireworks; Ban; Cultural and Religious Exceptions 3. Reduced ignition propensity cigarettes 4. Counties enacting ordinances or adopting rules that are more restrictive in the regulating of fireworks or articles pyrotechnic. Six Month Progress Report on Program Objectives for FY 2008-09 10 FIRE AUXILIARY SERVICES BUREAU Fire Equipment Maintenance Section 1. Implement fleet management software and data management programs. During this reporting period, the fleet management program made monumental strides in its initial phases. Staff is currently working with Data Systems to develop fields and export data to the software (Phase One). Phase Two will entail the training of fire personnel. Phase Three will be the implementation of the project. This objective is currently at about 30 percent completion. 2. Implement a field preventive maintenance training program. This objective is part of our strategic planning-two committees have been working on a vehicle preventative maintenance program and vehicle replacement program projects. Once implemented, our fleet management program will help coordinate our field maintenance with our regular maintenance to help identify which problems are maintenance problems and which are aged equipment problems that cannot be maintained or not worth repair. Fire Communications Control Center 1. Maintain review and evaluation of the current Records Management System and submit proposals to support projected resource needs to include anticipated component upgrades and costs. This objective is ongoing and continues to be a perpetual endeavor. Based on our sustainability of the current RMS and our abilities to query the data, this objective is being met. We are currently working with Data Systems to merge our electronic Patient Care Report database with RMS data. 2. Maintain participation in ongoing communications system modification to address current and projected system needs and regulatory requirements. This objective is on task as we continue to maintain our participation in this project. Currently, system design and renovation proposals are being developed inclusive of a replacement communications center and the planned transition to a 700 megahertz radio band width and spectrum. 3. Maintain annual certification for CPR (Cardiopulmonary Resuscitation) and EMD (Emergency Medical Dispatching). This objective is presently being met and accomplished as all dispatchers received their CPR recertification during this reporting period. Additionally, three dispatchers received their EMD recertifications in September 2008. Six Month Progress Report on Program Objectives for FY 2008-09 11 FIRE AUXILIARY SERVICES BUREAU Warehouse and Supply Section 1. Identify core and essential inventory of all emergency services equipment and supplies. Essential items in our Distribution Center have been identified. Presently in process of segregating and prioritizing items by color code of numerical markings, and for now, essential items have been drawn on a plot plan. This objective is at 30 percent completion. Six Month Progress Report on Program Objectives for FY 2008-09 12 FIRE FORM IFF .n.. TRAINING BUREAU 1. Maintain annual review of Firefighter Recruit pre-employment testing and qualifications. This objective continues to be met and expansion will be considered to include a cardiovascular assessment, which would help to identify any underlying cardiac problems before a recruit begins training that entails rigorous physical demands on the body. 2. Maintain review and research of alternative and supplemental funding resources for the Training Bureau. This objective is an ongoing process. The Training Bureau continues to research grants available to supplement our budget in equipment and other needed resources. 3. Conduct Firefighter 1 training for possible new hires. This objective continues to be met with 100 percent completion and success as all new hires are trained in accordance with the standards identified. Our current recruit class, which began in October 2008, is the first to use the updated. Essentials 5 text and curriculum. 4. Certify all personnel according to NFPA Firefighter I qualifications. This objective is at about 95 percent completion. We are instructing all of the new recruits to the Firefighter 1 curriculum; so all we need to do now is continue on and proceed with their certification. 5. Identify and develop training and certification curriculum for Rescue Specialist, Apparatus Operator, and Company Officer. These additional certifications will be forthcoming and implementation is planned during 2009. We are also researching to include a Haz-Mat component. This objective is at 15 percent completion. 6. Evaluate and develop recommendations for modification of current Fire Fighter Recruit Physical Ability Test. We have not yet begun this objective, which would also require validation prior to implementation. Six Month Progress Report on Program Objectives for FY 2008-09 13 FIRE TRAINING BUREAU 7. Develop an annual physical ability testing and evaluation program for all fire protection personnel. Through the Assistance to Fire Fighters Act grant to supplement this program, we are currently in the process of planning and implementing the IAFF peer fitness program that would include a health screen and physical component. This objective is at 25 percent completion. 8. Review and maintain the Department's Driver Competency Certification Program. The Training Bureau is are currently reviewing the DCC program and will modify it as needed taking in some suggestions that have been voiced by the company personnel while addressing the department's needs and requirements. This objective is at 50 percent completion. 9. Maintain program for personnel participation in National Fire Academy (NFA) training programs. This objective continues to be maintained at 100 percent. We are looking at on site as well as off site classes to accommodate the needs of our personnel and will continue to take advantage of this training opportunity that is of minimal cost to our department. 10. Maintain partnership with a recognized institution of higher education (preferably the University of Hawaii system) for the review and support of a Fire Science degree program. With the Fire Science program set to officially begin at the Hawaii Community College in the Fall 2009 semester, this objective has received our full support and participation. 11. Implement a Hazard mitigation program to address HIOSH/OSHA workplace mandates. The Training Bureau is currently establishing a safety committee that would identify and address any safety concerns in the workplace. This objective is at 20 percent completion. Six Month Progress Report on Program Objectives for FY 2008-09 14 FIRE VOLUNTEER TRAINING SECTION 1. Maintain standardized training program based on defined roles and service needs. We continue to strive to achieve standardization in our training program based on the Fire Fighter I curriculum. We are also incorporating outside resources in the training program for our volunteers, such as electrical safety and hazardous materials identification and recognition. Current progress and completion is at approximately 30 percent. 2. Complete 50% delivery of Fire Fighter I curriculum for all Volunteer Companies by December 2008. On average, we have delivered 4 out of 19 chapters of the curriculum by December 2008. There is a slight variation between the Companies. This objective is near target at about 21 percent delivery completion. 3. Participate in the development of an annual physical ability testing and evaluation program for all fire protection personnel to be implemented for all paid and volunteer members. We are maintaining this objective and are currently up to date with annual testing as required by the Department of Transportation (PUC). 4. Complete a volunteer company resource and equipment inventory by December 2008. We have not yet achieved this objective and are at 75 percent. East Hawaii volunteer company inventories are complete; still working on West Hawaii. 5. Maintain review and implementation of established training plan and schedule. At the end of each calendar year, the training schedule is reviewed to enable us to implement our training schedule for the forthcoming year. The information gathered is used to see if are maintaining our objective and also to implement adjustments and changes as needed. 6. Maintain the Department's Driver Competency Certification Program. Presently, East Hawaii volunteer companies are at 11 out of 14 complete. We are still waiting on the Driver Competency Certification training to be delivered in West Hawaii as well as the revamp of the driver training program. Six Month Progress Report on Program Objectives for FY 2008-09 15 Incident Type Response Summary by Station Date Ranee: From 7/1/2008 To 12/31/2008 _ Station Selected: All Incident Type Selected: All Average Incident Type Incident Used in Ave. Response Time Station ID Count Resp. HH:MM:SS Total Loss Total Value Station: 01 (Central) Fire 36 35 00:08:47 $95,200.00 $3,790,000.00 Rupture/Explosion 2 2 00:13:58 $0.00 $0.00 EMS/Rescue 1,035 1,033 00:07:44 $0.00 $0.00 Hazardous Condition 18 18 00:20:22 $0.00 $0.00 Service Call 97 93 00:16:46 $0.00 $0.00 Good Intent 132 94 00:07:54 $0.00 $0.00 False Call 17 17 00:06:44 $0.00 $0.00 Severe Weather 2 2 00:13:00 $0.00 $0.00 Totals: 1,339 1,294 00:08:36 $95,200.00 $3,790,000.00 Station: 02 (Waiakea) Fire 17 17 00:07:27 $3,700.00 $3,700.00 EMS/Rescue 425 425 00:06:33 $0.00 $0.00 Hazardous Condition 6 4 00:07:26 $0.00 $0.00 Service Call 38 37 00:13:17 $0.00 $0.00 Good Intent 58 44 00:07:27 $0.00 $0.00 False Call 12 12 00:05:50 $0.00 $0.00 Severe Weather 1 1 00:10:04 $0.00 $0.00 Totals: 557 540 00:07:07 $3,700.00 $3,700.00 Station: 03 (Kawailani) Fire 19 19 00:08:14 $10,600.00 $10,600.00 Rupture/Explosion 1 1 00:05:45 $0.00 $0.00 EMS/Rescue 735 732 00:07:49 $0.00 $0.00 Hazardous Condition 5 5 00:07:28 $0.00 $0.00 Service Call 32 30 00:14:10 $0.00 $0.00 Good Intent 112 84 00:08:02 $0.00 $0.00 False Call 14 14 00:08:15 $0.00 $0.00 Totals: 918 885 00:08:04 $10,600.00 $10,600.00 Average Incident Type Incident Used in Ave. Response Time Station ID Count Resp. HH:MM:SS Total Loss Total Value Station: 04 (Kaumana) Fire 16 15 01:50:23 $1,500.00 $2,500.00 EMS/Rescue 314 310 00:08:31 $0.00 $0.00 Hazardous Condition 6 6 00:10:40 $0.00 $0.00 Service Call 18 18 00:32:48 $0.00 $0.00 Good Intent 37 25 00:12:50 $0.00 $0.00 False Call 9 9 00:05:41 $0.00 $0.00 Totals: 400 383 00:13:54 $1,500.00 $2,500.00 Station: 05 (Keaau) Fire 36 35 00:14:26 $102,600.00 $191,600.00 EMS/Rescue 531 528 00:12:14 $0.00 $0.00 Hazardous Condition 7 6 00:18:10 $0.00 $0.00 Service Call 43 39 00:17:33 $0.00 $0.00 Good Intent 61 37 00:13:28 $0.00 $0.00 False Call 7 7 00:11:34 $0.00 $0.00 Totals: 685 652 00:12:47 $102,600.00 $191,600.00 Station: 06 (Captain Cook) Fire 13 13 00:21:13 $245,000.00 $246,000.00 EMS/Rescue 255 255 00:13:43 $0.00 $0.00 Hazardous Condition 4 4 00:20:06 $0.00 $0.00 Service Call 51 50 00:14:23 $0.00 $0.00 Good Intent 51 38 00:16:30 $0.00 $0.00 False Call 4 4 00:13:04 $0.00 $0.00 Totals: 378 364 00:14:26 $245,000.00 $246,000.00 Station: 07 (Kailua) Fire 45 44 00:10:09 $691,775.00 $26,491,500.00 EMS/Rescue 1,066 1,060 00:10:00 $0.00 $0.00 Hazardous Condition 17 17 00:10:26 $200.00 $360,200.00 Service Call 103 96 00:14:19 $0.00 $0.00 Good Intent 271 213 00:10:31 $0.00 $0.00 False Call 51 51 00:08:46 $0.00 $0.00 Severe Weather 1 1 00:12:49 $0.00 $0.00 Other 4 4 00:10:45 $0.00 $0.00 Blank or Invalid 1 $0.00 $0.00 Totals: 1,559 1,486 00:10:20 $691,975.00 $26,851,700.00 Average Incident Type Incident Used in Ave. Response Time Station ID Count Resp. HH:MM:SS Total Loss Total Value Station: 08 (Honokaa) Fire 29 29 00:16:45 $160,400.00 $160,400.00 EMS/Rescue 228 228 00:09:03 $0.00 $0.00 Hazardous Condition 5 5 00:16:59 $0.00 $0.00 Service Call 18 17 00:41:14 $0.00 $0.00 Good Intent 27 20 00:13:19 $0.00 $0.00 False Call 3 3 00:09:23 $0.00 $0.00 Severe Weather 1 1 00:00:50 $0.00 $0.00 Totals: 311 303 00:11:59 $160,400.00 $160,400.00 Station: 09 (Waimea) Fire 22 21 00:11:40 $6,700.00 $11,700.00 EMS/Rescue 294 292 00:12:11 $0.00 $25,000.00 Hazardous Condition 3 3 00:14:17 $0.00 $0.00 Service Call 24 22 00:20:40 $0.00 $0.00 Good Intent 54 44 00:09:37 $0.00 $0.00 False Call 9 9 00:08:47 $0.00 $0.00 Totals: 406 391 00:12:17 $6,700.00 $36,700.00 Station: 10 (Pahoa) Fire 38 37 00:15:20 $373,200.00 $547,000.00 EMS/Rescue 682 679 00:11:47 $0.00 $0.00 Hazardous Condition 9 9 00:17:21 $0.00 $0.00 Service Call 57 55 00:16:35 $0.00 $0.00 Good Intent 93 74 00:17:10 $0.00 $0.00 False Call 6 6 00:09:29 $0.00 $0.00 Totals: 885 860 00:12:45 $373,200.00 $547,000.00 Station: 11 (Pahala) Fire 36 36 00:13:18 $15,800.00 $1,260,800.00 EMS/Rescue 160 159 00:12:59 $0.00 $0.00 Hazardous Condition 7 7 00:07:11 $0.00 $0.00 Service Call 14 12 00:18:55 $0.00 $0.00 Good Intent 32 19 00:10:53 $0.00 $0.00 False Call 6 6 00:10:34 $0.00 $0.00 Totals: 255 239 00:12:56 $15,800.00 $1,260,800.00 Average Incident Type Incident Used in Ave. Response Time Station ID Count Resp. HH:MM:SS Total Loss Total Value Station: 11A (Naalehu) EMS/Rescue 2 2 00:02:13 $0.00 $0.00 Service Call 1 1 00:37:47 $0.00 $0.00 Good Intent 1 1 00:27:57 $0.00 $0.00 Totals: 4 4 00:17:32 $0.00 $0.00 Station: 12 (Keauhou) Fire 10 10 00:13:50 $227,075.00 $557,075.00 EMS/Rescue 316 310 00:10:29 $0.00 $0.00 Hazardous Condition 5 5 00:13:37 $0.00 $0.00 Service Call 17 15 00:14:42 $0.00 $0.00 Good Intent 57 38 00:10:00 $0.00 $10,500.00 False Call 13 13 00:10:25 $0.00 $0.00 Severe Weather 1 1 00:01:18 $0.00 $0.00 Totals: 419 392 00:10:42 $227,075.00 $567,575.00 Station: 14 (South Kohala) Fire 10 10 00:14:08 $900.00 $5,000.00 EMS/Rescue 269 268 00:12:21 $0.00 $0.00 Hazardous Condition 4 4 00:10:39 $0.00 $0.00 Service Call 20 19 00:29:21 $0.00 $0.00 Good Intent 52 29 00:18:55 $0.00 $0.00 False Call 22 22 00:16:42 $0.00 $0.00 Blank or Invalid 1 $0.00 $0.00 Totals: 378 352 00:14:07 $900.00 $5,000.00 Station: 15 (North Kohala) Fire 7 7 00:13:36 $12,000.00 $812,000.00 EMS/Rescue 111 107 00:11:39 $10,000.00 $10,000.00 Hazardous Condition 2 2 00:12:14 $0.00 $0.00 Service Call 15 14 00:09:15 $0.00 $0.00 Good Intent 41 27 00:14:14 $0.00 $0.00 False Call 1 1 00:14:43 $0.00 $0.00 Totals: 177 158 00:12:00 $22,000.00 $822,000.00 Average Incident Tvoe Incident Used in Ave. Response Time Station ID Count Resp. tIA:MM:SS Total Loss Total Value Station: 16 (Waikoloa) Fire 9 9 00:09:55 $25.00 $700,000.00 Rupture/Explosion 1 1 00:12:33 $0.00 .$0.00 EMS/Rescue 141 141 00:09:03 $0.00 $0.00 Hazardous Condition 2 2 00:09:35 $0.00 $0.00 Service Call I 1 11 00:17:32 $0.00 $0.00 Good Intent 45 38 00:09:54 $0.00 $0.00 False Call 2 2 00:07:51 $0.00 $0.00 Totals: 211 204 00:09:43 $25.00 $700,000.00 Station: 17 (Lauvahoehoe) Fire 7 6 00:17:40 $16,100.00 $16,100.00 EMS/Rescue 73 73 00:10:57 $0.00 $0.00 Hazardous Condition 4 4 00:13:11 $0.00 $0.00 Service Call 3 3 00:12:29 $0.00 $0.00 Good Intent 11 7 00:17:04 $0.00 $0.00 False Call 1 1 00:15:12 $0.00 $0.00 Totals: 99 94 00:12:02 $16,100.00 $16,100.00 Station: 18 (Paradise Park) Fire 38 38 00:09:32 $316,100.00 $1,099,500.00 Rupture/Explosion 1 1 00:14:24 $0.00 $0.00 EMS/Rescue 385 385 00:10:09 $0.00 $0.00 Hazardous Condition 12 12 00:08:51 $0.00 $0.00 Service Call 23 23 00:10:44 $0.00 $0.00 Good Intent 63 46 00:10:36 $0.00 $0.00 False Call 9 9 00:11:52 $0.00 $0.00 Totals: 531 514 00:10:11 $316,100.00 $1,099,500.00 Station: 19 (Volcano) Fire 4 4 00:18:35 $0.00 $0.00 EMS/Rescue 99 92 00:15:52 $0.00 $0.00 Hazardous Condition 3 3 00:06:14 $0.00 $0.00 Service Call 18 16 00:28:21 $0.00 $0.00 Good Intent 29 17 00:12:29 $0.00 $0.00 False Call 3 3 00:12:33 $0.00 $0.00 Totals: 156 135 00:16:43 $0.00 $0.00 Average Incident Type Incident Used in Ave. Response Time Station ID Count Resp. HH:MM:SS Total Loss Total Value Station: 20 (Ocean View) Fire 26 26 00:11:45 $325,000.00 $733,500.00 EMS/Rescue 175 175 00:18:45 $0.00 $0.00 Hazardous Condition 1 1 00:25:36 $0.00 $0.00 Service Call 13 13 00:18:38 $0.00 $0.00 Good Intent 23 16 00:14:57 $0.00 $0.00 False Call 1 1 00:13:59 $0.00 $0.00 Totals: 239 232 00:17:42 $325,000.00 $733,500.00 Station: AS Service Call 1 1 00:08:50 $0.00 $0.00 Good Intent 2 1 00:08:47 $0.00 $0.00 Blank or Invalid 1 $0.00 $0.00 Totals: 4 2 00:08:48 $0.00 $0.00 Station: No Station Entered EMS/Rescue 4 3 00:06:10 $0.00 $0.00 Good Intent 1 1 00:10:49 $0.00 $0.00 Blank or Invalid 8 $0.00 $0.00 Totals: 13 4 00:07:20 $0.00 $0.00 Total Incident Count: 9,924 $2,613,875.00 $37,044,675.00 FIRE DEPARTMENT SUMMARY Department Objectives 1. Pursue and support goal achievement through a multifaceted approach inclusive of: a. Pre-Incident Strategies and Tactics. This would include the consideration and possible implementation of prevention and public education programs focused on identified issues and target audiences, with the intent on taking proactive steps to preventing incidents and accidents thereby reducing losses and morbidity and disability. Throughout the fiscal year period every effort had been made to take advantage of opportunities to promote "prevention" as a means of reducing incidents and the impact of incidents across the various missions and disciplines of the organization. As examples, the fire department participated in community preparedness and public education forums related to community development and planning, emergency and disaster preparedness, fire and injury prevention, health and wellness, and hazard and risk assessment related to the volcanic eruptions and in particular "VOG". Based on the participation and degree of involvement in these programs, this objective has been met however will require continued or perpetual pursuit and possible expansion in future fiscal years. b. Preparedness and Capability Enhancement. Based on the respective missions and service delivery expectations, identify, adopt, and implement resource and training standards aimed at providing the highest quality of service. This objective experienced a 75% success and completion rate in that the training and resource standards identification was attained; however, the actual implementation of said certification programs and the acquisition of necessary resources has been limited due to budget and personnel constraints. In addition to the fiscal and personnel limitations, priority was given to maintaining fundamental core programs such as the Fire Fighter I & II, Emergency Medical Technician (EMT), Mobile Intensive Care Technician (MICT), and National Incident Management (NIMS) certification, the latter of which has a direct impact on compliance with a presidential initiative and the continued access to federal grant funding opportunities. I Final Status Report on Program Objectives for FY 2007-08 1 FIRE DEPARTMENT SUMMARY C. Operational Tactics and Strategies. Concurrently with the support of preparedness and capability enhancement, identify, establish, and implement operational tactics and strategies that will maximize operational effectiveness and overall incident mitigation safety. Although an objective should be measureable and timed in the sense of having a performance period, this objective like the previous objectives is intended to be an ongoing and perpetual endeavor. As evident by the department's reaction to and role in the response to the eruption of Halema'uma'u and the subsequent and continued production of hazardous gases and particulate, tactics and strategies are being developed and modified to meet the demands of providing for public safety. In addition, the acquisition of a new aerial tire apparatus demonstrates the efforts being made to modify and enhance current operational capabilities and strategies to improve the response to all emergencies. d. Post Incident Analysis. This component of Objective Identification and Development is essential to and directly associated with the development of pre-incident strategies and tactics. Through the evaluation and analysis of . mission performance as well as contributing factors or circumstances surrounding emergency incidents, other program measures or strategies can be identified and developed. This could include public education and awareness as well as hazard and risk identification. The performance of post incident analyses continues to be a desirable objective and supported as a mechanism to identify among other things organizational strengths and deficiencies, changes in environmental influences or factors affecting operational performance such as fuel modeling or loading and climatic trends, and possible or potential hazards and risks affecting our customers and community. Final Status Report on Program Objectives for FY 2007-08 2 FIRE EMERGENCY OPERATIONS DIVISION I. Continued pursuit of meeting recognized response time standards. This objective will be a perpetual endeavor based on organizational and customer performance expectations. Utilizing nationally recognized response time standards as a baseline evaluation guide and with the data collected and archived within our Records Management System, routine assessments are performed to compare our service delivery and response time performance against these established standards. The main caveat that must be emphasized with this process is that the current recognized standards do not differentiate between metropolitan, urban, and rural settings and therefore some consideration must be given to the primarily rural make up of our service area. Nonetheless, attention and consideration is given to the data as one mechanism to evaluate service performance. Attached is the Incident Type Response Summary by Station report which details average response time by stations for FY 2007-08. 2. Maintain annual review and evaluation of department's service delivery performance based on identified recognized fire protection service delivery standards as defined by but not limited to NFPA, Hawaii Insurance Bureau, Insurance Services Office (ISO), OSHA, and United States Lifeguarding Association. As detailed above, this process will be ongoing and will take into account any changes or modifications of recognized standards for performance. Presently, the establishment of fire protection service delivery standards has been established and the initiation of a pilot beach hazard and risk assessment (Kua Bay) is ongoing and will assist in the identification of standards for the protection of ocean shoreline recreational areas. 3. Continued pursuit of personnel and resource requirements for achievement of industry standards of fire protection service delivery. Through our "strategic planning" process, personnel and resource requirements are identified and incorporated in our budget requests. In addition to county government funding streams, alternative funding mechanisms continue to be sought out as sources of financial support for these items. This objective has been completed with regards to the submittal of our program and supplemental budget requests. Final Status Report on Program Objectives for FY 2007-08 3 FIRE EMERGENCY OPERATIONS DIVISION 4. Maintain annual review and revision of all Mutual Aid Agreements, Memorandums of Understanding (MOU), and Memorandums of Agreement (MOA) to support interagency partnerships and operational effectiveness. The annual review of all mutual aid and partnership agreements has been completed. 5. Maintain annual review and revision of current Search and Rescue policies and procedures in accordance with recognized industry standards. With the establishment of the Special Operations Battalion Chief position, an opportunity to review and revise all Search and Rescue program policies, procedures, and standards has become an attainable objective. The annual review is currently in progress and approximately 80 percent complete. During this fiscal year, a proposed water safety training curriculum, Field Operations Guide, and a proposed Temporary Assignment training program have been developed. Presently those documents and policies are under final review and revision and pending consultation with the appropriate collective bargaining units. 6. Maintain annual review and revision of current Hazardous Materials Response protocols and procedures. This objective is also 80% complete at close of fiscal year. Select provisions and policies are currently being modified due to environmental influences inclusive of the evolution of the West Hawaii Hazardous Materials response unit and the continued volcanic events. 7. Maintain annual review and identify recognized service delivery, training, and equipment standards as defined by various organizations as, but not limited to; State of Hawaii Department of Health EMS Branch, Department of Transportation, etc. This objective has been achieved with respect to the annual review process however will continue to be recognized as an ongoing objective given the anticipated changes in program delivery standards and changes in the scope of practice. For example, with the continued development of the Electronic Patient Care Reporting System (EPCR) service delivery data and information will be more readily available to critique and evaluate service performance. Final Status Report on Program Objectives for FY 2007-08 4 FIRE EMERGENCY OPERATIONS DIVISION 8. Implement revised Emergency Medical Services program organizational structure and developed recruitment and retention strategies. This objective attained an 80% completion at close of the fiscal year with draft proposals for a comprehensive EMS Career Ladder reviewed and consulted upon with the Hawaii Fire Fighters Association and the County of Hawaii Director of the Department of Human Resources. Based on the comments, concerns, and recommendations of the HFFA and the Director of HR, modifications to the original draft plan are under review and consideration. 9. Audit and revise annual EMS Bureau Quality Improvement Program including the implementation of personnel surveys to obtain and identify possible modification and new concept adoption. This objective did not progress beyond the six month status and remains at 25% completion due to focus and priority given to the development and implementation of a medical supply and pharmaceutical inventory and distribution program. This program took priority and required the commitment of available resources to insure no disruption or impact on service delivery. 10. Continue to assess and evaluate possible avenues for "expanded scopes of practice" for the current EMS program. The assessment and evaluation of possible changes or expansion in current scope of practice has been completed. Recommendation for consideration of the response to pandemic events as well as possible involvement in interagency- collaboration and partnership with State Department of Health Chemical antidote stockpile staging was developed. 11. Develop performance assessment and evaluation processes related to the integration and incorporation of the Ocean Safety Division in the Fire Department. As touched on in the second objective of the Emergency Operations Division, this specific objective continues to be pursued however, due to a lack of nationally recognized industry standards will require the consideration and possible establishment of locally acceptable and proprietary standards based on among other criteria the hazards and risks associated with our island's shoreline recreational use areas. Final Status Report on Program Objectives for FY 2007-08 5 FIRE --_M.... _ - _ _ FIRE PREVENTION BUREAU 1. Maintain inter-agency partnerships to assist in addressing identified needs to include but not limited to; the State Fire Council, NFA, and other county, state, and federal fire and law enforcement agencies. This objective has been maintained at 100 percent based on identifying, establishing, and maintaining resource and training partnerships. 2. Continue to review and pursue the feasibility of the establishment of a residential sprinkler system code for new construction. Through direct and active participation in the State Fire Council Fire Prevention Committee, this objective has been attained and recommendations submitted to the State Fire Council in consideration of the adoption of the 2006 NFPA 1 Fire Code. ! 3. To participate in and support the assessment evaluation and recommendation for future fire code adoption. This objective has been completed with regards to the review of the proposed new fire code (2006 NFPA 1 Fire Code) inclusive of the development of state amendments and draft county amendments. Presently, the proposed code and amendments are being reviewed by the State Attorney General's office. 4. Develop recommendations for a fire prevention public education program designed to reach the recognized "target audience". Presently this objective has been completed and recommendations for public education programs identified. Bureau personnel continue to identify and develop proposed project plans and implementation schedules. Final Status Report on Program Objectives for FY 2007-08 6 FIRE AUXILIARY SERVICES BUREAU Fire Equipment Maintenance Section 1. Implement fleet management software and data management programs. At the close of the fiscal year, this project had not been implemented however through an inter-departmental partnership involving the Department of Public Works, Data Systems, and the Fire Department, a comprehensive software package has been identified and in the acquisition stage through the county's procurement office. 2. Implement a field preventive maintenance training program. As presented in the six month progress report, this objective continues to remain stagnant with no progress due to limitations in personnel resources and the focus of all available manpower on increasing number of repairs attributed to increased activity and an expanding and aging fleet. Nonetheless, this objective will remain intact and pursued given the value preventive maintenance has demonstrated in supporting both operational and financial effectiveness. Fire Communications Control Center I . Maintain review and evaluation of the current Records Management System and submit proposals to support projected resource needs to include anticipated component upgrades and costs. The objective of completing an annual review of the RMS was attained and will continue to remain a priority. 2. Maintain participation in ongoing communications, system modification to address current and projected system needs and regulatory requirements. Given the long-term and goal of a comprehensive radio system upgrade, this objective will remain a priority. Presently this objective is being met and maintained to the degree that fire department representation in the various statewide planning committees and project assessment programs is being committed to and supported. Further, through a cooperative and collaborative process the planning and design of a comprehensive emergency communications center for both the Hawaii Police Department and the Hawaii Fire Department are in progress. Final Status Report on Program Objectives for FY 2007-08 7 FIRE AUXILIARY SERVICES BUREAU 3. Maintain annual certification for CPR (Cardiopulmonary Resuscitation) and EMD (Emergency Medical Dispatching). All aforementioned training and certifications objectives are being met. Final Status Report on Program Objectives for FY 2007-08 8 FIRE TRAINING BUREAU 1. Maintain annual review of Firefighter Recruit pre-employment testing and qualifications. This objective has been met with recommendations for curriculum modification incorporated to include the use of a current or latest edition of the International Fire Service Training Association (IFSTA) Essentials of Fire Fighting as the core text to meet the Fire Fighter I & II training standards. 2. Maintain review and research of alternative and supplemental funding resources for the Training Bureau. This objective is designed and intended to be an ongoing process and continues to be performed and met with regards to investigating and identifying possible funding streams for the Training Bureau. 3. Conduct Firefighter 1 training for possible new hires. This objective continues to be met with 100 percent completion and success. All new hires are trained in accordance with the standards identified. 4. Certify all personnel according to NFPA Firefighter 1 qualifications. This project and objective is at approximately 96 percent completion with deficiency attributed to personnel on long term leaves and absences. 5. Review and maintain the Department's Driver Competency Certification Program. With the filling of the Fire Apparatus Trainer position in April 2008, and given the orientation and transition of the new trainer, the progress of this objective has been delayed. At the close of the fiscal year period, there was no further progress from the six month (40% completion) status however it is anticipated that the establishment of a dedicated trainer will reflect improved results in the future. 6. Maintain program for personnel participation in National Fire Academy (NFA) training programs. This objective continues to be met as proposed and planned. During this reporting period, six fire fighters attended the National Fire Academy in Emmitsburg, Maryland, and an additional 53 fire fighters participated in two NFA direct delivery courses on October 16-17, 2007 (Introduction to Wildland/Urban Interface Firefighting - Structural Company Officer) and February 4-5, 2008 (Strategy & Tactics for Initial Company Officers). Final Status Report on Program Objectives for FY 2007-08 9 I FIRE TRAINING BUREAU _M.., 7. Maintain partnership with a recognized institution of higher education (preferably the University of Hawaii system) for the review and support of a Fire Science degree program. The identified partnerships continue to be maintained and fostered with positive results. Presently a proposed Fire Science curriculum is scheduled for board review and if approved, will provide for a dedicated Fire Science program at the Hawaii Community College campus. 8. Implement a Hazard mitigation program to address HIOSH/OSHA workplace mandates. This project is on hold due to limited resources, specifically a dedicated position or assigned staff to commit the time and focus on its development and implementation. However, we have been pursuing alternative action plans and have solicited the interest of current staff willing to accept a special assignment to manage this project. Although we have not initiated this project and objective during this reporting period, it will be initiated during fiscal year 2008-09 and subsequent progress reports will account for its performance. Final Status Report on Program Objectives for FY 2007-08 10 FIRE VOLUNTEER TRAINING SECTION 1. Maintain standardized training program based on defined roles and service needs. In an effort to further refine and maintain this objective, the delivery and completion of the Fire Fighter I training curriculum has been adopted and implemented by the Volunteer Training Section and is currently being implemented. Current progress and completion at the end of this fiscal year was at approximately 30 percent. 2. Maintain review and implementation of established training plan and schedule. As identified above, the Fire Fighter I training curriculum has been adopted and is being implemented by the Volunteer Training Section and incorporates a more structured and regimented training schedule, placing this objective on mark and being met. 3. Maintain the Department's Driver Competency Certification Program. With the filling of the Fire Apparatus Trainer position, efforts and focus have been committed to insuring the compliance with all driver training programs including the review and revision of a Volunteer Fire Fighter vehicle operation training standard. Due to the consideration of modifying the current training curriculum for volunteer members, this objective currently remains at 40% completion. Final Status Report on Program Objectives for FY 2007-08 11 Incident Type Response Summary by Station Date Range: From 7/1/2007 To 6/30/2008 F Station Selected: All Incident Type Selected: All Average Incident Type Incident Used in Ave. Response Time Station ID Count Resp. HH:MM:SS Total Loss Total Value Station: 01 (Central) Fire 56 54 00:11:23 $135,170.00 $1,484,120.00 EMS/Rescue 2,107 2,098 00:07:37 $0.00 $0.00 Hazardous Condition 26 26 00:09:34 $0.00 $0.00 Service Call 179 169 00:13:02 $0.00 $0.00 Good Intent 301 248 00:08:00 $0.00 $0.00 False Call 48 48 00:07:09 $0.00 $0.00 Severe Weather 8 8 00:07:05 $0.00 $0.00 Totals: 2,725 2,651 00:08:05 $135,170.00 $1,484,120.00 Station: 02 (Waiakea) Fire 28 28 00:07:37 $71,100.00 $81,100.00 Rupture/Explosion 1 1 00:05:23 $0.00 $0.00 EMS/Rescue 906 902 00:07:55 $0.00 $0.00 Hazardous Condition 17 15 00:06:53 $0.00 $0.00 Service Call 101 89 00:30:41 $0.00 $0.00 Good Intent 181 141 00:07:29 $0.00 $0.00 False Call 35 35 00:06:58 $0.00 $0.00 Severe Weather 4 4 00:18:50 $0.00 $0.00 Other 1 1 00:07:45 $0.00 $0.00 Totals: 1,274 1,216 00:09:31 $71,100.00 $81,100.00 Station: 03 (Kawailani) Fire 44 44 00:07:47 $149,500.00 $30,419,000.00 Rupture/Explosion 3 3 00:10:51 $0.00 $0.00 EMS/Rescue 1,511 1,508 00:07:07 $0.00 $0.00 Hazardous Condition 13 13 00:06:09 $0.00 $0.00 Service Call 71 68 00:11:21 $0.00 $0.00 Good Intent 188 150 00:17:11 $0.00 $0.00 False Call 17 16 00:07:02 $0.00 $0.00 Severe Weather 21 21 00:12:31 $0.00 $0.00 Totals: 1,868 1,823 00:08:11 $149,500.00 $30,419,000.00 Average Incident Type Incident Used in Ave. Response Time Station ID - Count Resp. HH:MM:SS Total Loss Total Value Station: 04 (Kaumana) Fire 13 13 00:08:28 $2,050.00. $2,050.00 EMS/Rescue 756 742 00:10:45 $0.00 $0.00 Hazardous Condition 11 10 00:07:39 $0.00 $0.00 Service Call 30 28 00:13:30 $0.00 $0.00 Good Intent 95 66 00:08:56 $0.00 $0.00 False Call 12 12 00:12:38 $0.00 $0.00 Severe Weather 3 3 00:13:42 $0.00 $0.00 Other 1 1 01:54:33 $0.00 $0.00 Totals: 921 875 00:10:48 $2,050.00 $2,050.00 Station: 05(Keaau) Fire 72 72 00:14:06 $798,650.00 $898,650.00 EMS/Rescue 1,154 1,146 00:12:16 $0.00 $0.00 Hazardous Condition 13 13 00:12:45 $0.00 $0.00 Service Call 112 107 00:14:30 $0.00 $0.00 Good Intent 184 136 00:13:16 $0.00 $0.00 False Call 10 10 00:12:06 $0.00 $0.00 Severe Weather 3 3 00:10:16 $0.00 $0.00 Totals: 1,548 1,487 00:12:37 $798,650.00 $898,650.00 Station: 06 (Captain Cook) Fire 20 20 00:18:37 $0.00 $0.00 EMS/Rescue 590 588 00:14:27 $0.00 $0.00 Hazardous Condition 21 21 00:14:50 $0.00 $0.00 Service Call 76 76 00:14:32 $0.00 $0.00 Good Intent 103 65 00:15:21 $0.00 $0.00 False Call 9 9 00:14:46 $0.00 $0.00 Severe Weather 7 7 00:50:36 $0.00 $0.00 Other 1 1 00:25:29 $0.00 $0.00 Totals: 827 787 00:14:59 $0.00 $0.00 Station: 07 (Kailua) Fire 119 119 00:10:42 $114,545.00 $37,270,780.00 Rupture/Explosion 1 1 00:07:51 $0.00 $0.00 EMS/Rescue -2,473 2,457 00:10:14 $0.00 $0.00 Hazardous Condition 45 45 00:11:08 $0.00 $0.00 Service Call 265 256 00:15:05 $0.00 $0.00 Good Intent 624 481 00:09:56 $5,000.00 $5,000.00 False Call 89 89 00:11:13 $0.00 $0.00 Severe Weather 2 2 00:32:27 $0.00 $0.00 Blank or Invalid 1 $0.00 $0.00 Totals: 3,619 3,450 00:10:37 $119,545.00 $37,275,780.00 Average Incident Type Incident Used in Ave. Response Time Station ID Count Resp. HH:MM:SS Total Loss Total Value Station: 08 (Honokaa) Fire 47 47 00:11:50 $302,500.00 $302,500.00 Rupture/Explosion 1 1 00:06:12 $0.00 $0.00 EMS/Rescue 541 538 00:09:49 $0.00 $0.00 Hazardous Condition 7 7 00:13:37 $0.00 $0.00 Service Call 32 28 00:14:43 $0.00 $0.00 Good Intent 37 20 00:10:25 $0.00 $0.00 False Call 2 2 00:13:15 $0.00 $0.00 Totals: 667 643 00:10:15 $302,500.00 $302,500.00 Station: 09 (Waimea) Fire 43 41 01:17:06 $1,154,402.00 $3,534,402.00 Rupture/Explosion 1 1 00:07:08 $0.00 $0.00 EMS/Rescue 739 735 00:16:44 $0.00 $0.00 Hazardous Condition 13 13 00:11:03 $3,000.00 $300,000.00 Service Call 59 52 00:24:13 $0.00 $0.00 Good Intent 110 80 00:09:22 $0.00 $0.00 False Call 17 17 00:13:50 $1,500.00 $1,500.00 Severe Weather 2 2 00:19:13 $0.00 $0.00 Totals: 984 941 00:19:01 $1,158,902.00 $3,835,902.00 Station: 10 (Pahoa) Fire 115 114 00:16:42 $1,402,558.00 $1,742,558.00 Rupture/Explosion 1 1 00:07:18 $0.00 $0.00 EMS/Rescue 1,495 1,493 00:11:47 $0.00 $0.00 Hazardous Condition 41 40 00:15:39 $0.00 $0.00 Service Call 85 84 00:56:13 $0.00 $0.00 Good Intent 210 154 00:14:53 $0.00 $0.00 False Call 16 16 00:16:48 $0.00 $0.00 Severe Weather 1 1 00:17:34 $0.00 $0.00 I Other 2 2 00:17:04 $0.00 $0.00 Totals: 1,966 1,905 00:14:25 $1,402,558.00 $1,742,558.00 Station: 11 (Pahala) Fire 56 56 00:13:03 $128,700.00 $298,700.00 EMS/Rescue 376 374 00:14:26 $0.00 $0.00 Hazardous Condition 8 7 00:18:59 $0.00 $0.00 Service Call 38 35 00:12:35 $0.00 $0.00 Good Intent 56 39 00:14:34 $0.00 $0.00 False Call 5 5 00:11:34 $0.00 $0.00 Severe Weather 2 2 00:05:27 $0.00 $0.00 Other 1 1 00:09:22 $0.00 $0.00 Totals: 542 519 00:14:10 $128,700.00 $298,700.00 Average Incident Type Incident Used in Ave. Response Time Station ID Count Resp. HH:MM:SS Total Loss Total Value Station: 11A (Naalehu) Fire 1 1 00:07:50 $0.00 $0.00 EMS/Rescue 19 19 00:12:18 $0.00 $0.00 Service Call 1 1 00:11:08 $0.00 $0.00 Good Intent 1 $0.00 $0.00 Totals: 22 21 00:12:02 $0.00 $0.00 Station: 12 (Keauhou) Fire 16 14 00:12:40 $1,126,000.00 $1,678,600.00 EMS/Rescue 629 613 00:10:33 $0.00 $0.00 Hazardous Condition 25 25 00:11:51 $0.00 $0.00 Service Call 37 34 00:22:55 $0.00 $0.00 Good Intent 123 93 00:11:19 $0.00 $0.00 False Call 18 18 00:11:31 $0.00 $0.00 Severe Weather 3 3 00:15:12 $0.00 $0.00 Other 1 1 00:20:45 $0.00 $0.00 Totals: 852 801 00:11:18 $1,126,000.00 $1,678,600.00 Station: 14 (South Kohala) Fire 69 63 00:13:00 $1,400,000.00 $4,532,000.00 EMS/Rescue 591 590 00:12:33 $0.00 $0.00 Hazardous Condition 8 8 00:15:12 $0.00 $0.00 Service Call 44 42 00:31:23 $0.00 $0.00 Good Intent 134 92 00:12:57 $0.00 $0.00 False Call 39 39 00:14:29 $0.00 $0.00 Other 2 2 03:29:11 $0.00 $0.00 Blank or Invalid .1 $0.00 $0.00 Totals: 888 836 00:14:09 $1,400,000.00 $4,532,000.00 Station: 15 (North Kohala) Fire 48 37 04:46:42 $276,000.00 $511,000.00 EMS/Rescue 272 269 00:12:12 $0.00 $0.00 Hazardous Condition 3 3 00:10:43 $0.00 $0.00 Service Call 28 26 00:09:26 $0.00 $0.00 Good Intent 62 43 00:12:41 $0.00 $0.00 False Call 11 11 00:11:29 $5,000.00 $5,000.00 Severe Weather 1 1 00:16:23 $0.00 $0.00 Totals: 425 390 00:38:05 $281,000.00 $516,000.00 Average Incident Type Incident Used in Ave. Response Time Station ID Count Resp. HH:MM:SS Total Loss Total Value Station: 16 (Waikoloa) Fire 32 30 00:14:21 $1,889,800.00 $3,109,499.00 EMS/Rescue 334 334 00:09:40 $0.00 $0.00 Hazardous Condition 3 3 , 00:13:31 $0.00 $0.00 Service Call 18 16 00:16:50 $0.00 $0.00 Good Intent 101 80 00:11:16 $0.00 $0.00 False Call 8 8 00:14:24 $0.00 $0.00 Severe Weather 1 1 00:01:09 $0.00 $0.00 Other 1 1 00:15:20 $0.00 $0.00 Totals: 498 473 00:10:34 $1,889,800.00 $3,109,499.00 Station: 17(Laupahoehoe) Fire 17 17 00:17:14 $50,000.00 $50,000.00 EMS/Rescue 171 171 00:10:32 $0.00 $0.00 Hazardous Condition 4 4 00:14:00 $0.00 $0.00 Service Call 15 13 00:24:57 $0.00 $0.00 Good Intent 15 10 00:14:29 $0.00 $0.00 False Call 3 3 00:21:32 $0.00 $0.00 Severe Weather 2 2 00:13:12 $0.00 $0.00 Totals: 227 220 00:12:19 $50,000.00 $50,000.00 Station: 18 (Paradise Park) Fire 45 45 00:11:08 $470,200.00 $690,200.00 EMS/Rescue 856 854 00:11:51 $0.00 $0.00 Hazardous Condition 18 18 00:11:23 $0.00 $0.00 Service Call 79 79 00:10:32 $0.00 $0.00 Good Intent 157 123 00:10:56 $0.00 $0.00 False Call 5 5 00:12:34 $0.00 $0.00 Severe Weather 1 1 00:08:37 $0.00 $0.00 Totals: 1,161 1,125 00:11:37 $470,200.00 $690,200.00 Station: 19 (Volcano) Fire 19 19 00:17:17 $125,500.00 $181,500.00 EMS/Rescue 225 211 00:20:05 $0.00 $0.00 Hazardous Condition 6 6 00:14:54 $15.00 $150,000.00 Service Call 68 64 00:45:30 $0.00 $0.00 Good Intent 57 32 00:19:29 $0.00 $0.00 False Call 2 2 00:08:07 $0.00 $0.00 Severe Weather 1 1 00:37:45 $0.00 $0.00 Totals: 378 335 00:24:37 $125,515.00 $331,500.00 Average Incident Type Incident Used in Ave. Response Time Station ID Count Resp. HH:MM:SS Total Loss Total Value Station: 20 (Ocean View) Fire 29 27 00:12:28 $100,750.00 $122,500.00 EMS/Rescue 341 339 00:13:30 $0.00 $0.00 Hazardous Condition 5 5 00:11:58 $0.00 $0.00 Service Call 32 32 00:28:23 $0.00 $0.00 Good Intent 57 50 00:16:29 $0.00 $0.00 False Call 2 2 00:16:10 $0.00 $0.00 Totals: 466 455 00:14:49 $100,750.00 $122,500.00 Station: 21 (Kalaoa) Fire 1 1 00:01:00 $0.00 $0.00 Good Intent 1 1 00:28:38 $0.00 $0.00 Totals: 2 2, 00:14:49 $0.00 $0.00 Station: AS EMS/Rescue 2 2 00:05:25 $0.00 $0.00 Good Intent 3 3 00:09:34 $0.00 $0.00 Totals: 5 5 00:07:54 $0.00 $0.00 Station: No Station Entered Fire 2 1 05:31:12 $0.00 $0.00 EMS/Rescue 10 10 00:15:06 $0.00 $0.00 Service Call 3 3 00:10:08 $0.00 $0.00 Good Intent 1 $0.00 $0.00 Blank or Invalid 2 $0.00 $0.00 Totals: 18 14 00:36:37 $0.00 $0.00 Total Incident Count: 21,883 $9,711,940.00 $87,370,659.00 INCO62 (3.00) Note: The incident count used in averages does not include the following: Not Completed incidents, Mutual Aid Given, Other Aid Given, Cancelled in Route, Not Priority, Fill-In Standby, No Arrival and Invalid Dates/Times. HUMAN RESOURCES HUMAN RESOURCES HUMAN RESOURCES Classification and Pay 1. Review and process position redescription reviews within five workdays of receipt. Ninety redescription review requests were received and all were processed within five workdays of receipt. 2. Review and process reallocations for recruitment within 20 workdays of receipt. Ninety-one reallocation requests for recruitments were received and all were processed within 20 workdays of receipt. Labor Relations 1. Hear and take action on all Step 3 grievances within 60 days from receipt of the Step 3 appeal. Received 20 grievances during this reporting period. Action was taken on all cases within 60 days. 2. Develop and deliver contract interpretations, advisories, and procedures on a quarterly basis. No activity to report. The Division's focus for the past 2 quarters has been: 1) Acting upon the 20 employer employer-level grievances which were a 185% increase from this point in FY 07-08. 2) Development of a labor relations training module for the County's Supervisory Skills Program. 3. Answer all written departmental inquiries relating to the administration and interpretation of all collective bargaining agreements and executive orders within 14 days from date of request if it does not require inter-jurisdictional action, 30 days if it does. Received 20 e-mail inquiries regarding contract interpretations. All were responded to within the 14-day limitation. Six Month Progress Report on Program Objectives for FY 2008-09 1 HUMAN RESOURCES HUMAN RESOURCES 4. Provide background and other technical information required by the Corporation Counsel's Office for the arbitration of grievances within 14 days from the date of request. Corporation Counsel's Office requested information and assistance on 1 grievance that was pending arbitration. Request was responded to within the 14-day limitation. Personnel and Organizational Development 1. By July 1, 2008, complete the design of a new Training Evaluation form for the County. Objective achieved. 2. By July 31, 2008, complete the design of a new Training Needs Assessment template. Objective not achieved. A new Training Needs Assessment template was presented to 38 supervisors from various County departments for feedback. The feedback received was that it was too complex and time consuming. The template is therefore being re-designed. 3. By August 31, 2008, complete the briefing on the new Training Needs Assessment format and the amendment of the Performance Appraisal Report to all parties concerned. Objective not achieved. This has to be postponed until the design of a new Training Needs Assessment template is completed. 4. By October 31, 2008, complete the Training Needs Assessment exercise for all County employees Objective not achieved. This has to be postponed until the design of a new Training Needs Assessment template is completed. 5. By November 30, 2008, co-conduct the Pre-retirement Workshop. Objective achieved. The Pre-retirement Workshop was conducted on September 17, 2008. A total of 108 State and County employees attended. Six Month Progress Report on Program Objectives for FY 2008-09 2 HUMAN RESOURCES HUMAN RESOURCES 6. By January 31, 2009, complete the collation of all identified training programs from the Training Needs Assessment exercise. This objective has to be postponed until the design of a new Training Needs Assessment template is completed. 7. By April 30, 2009, complete the design and development of a Supervisory Skills training program. Objective achieved. The Supervisory Skills training program design and development work was completed in August 2008. 8. By May 2009, conduct a monthly new-hire orientation program for all new hires. A total of six new hire orientation sessions were held: July 30, 2008 Kona August 27, 2008 Hilo September 24, 2008 Kona October 29, 2008 Hilo November 20, 2008 Kona December 17, 2008 Hilo 9. By June 2009, conduct Presentation Skills training for all HR Representatives (and Assistants). Training is ongoing and being conducted during a portion of our Quarterly Human Resource Meetings. Administrative Services 1. Publish monthly County newsletter. The newsletter was published on the last workday of each month, July to December 2008. Six Month Progress Report on Program Objectives for FY 2008-09 3 HUMAN RESOURCES HUMAN RESOURCES 2. Conduct agency audits on personnel files, temporary assignment records, etc. One audit within each 45-day period. A total of four agencies were audited during the first half of the fiscal year, however, audits did not occur within each 45-day period. This was due to scheduling conflicts and audits erroneously being scheduled within quarterly periods instead of 45-day periods. 7/1/08 - 8/15/08: Office of Management 8/16/08 - 9/30/08: No audit conducted 10/1/08 -11/15/08: Human Resources 11/16/08 -12/31/08: Police, Planning 3. Review and audit properly completed and submitted payroll certification forms within 5 workdays of receipt. Number of properly completed transactions: 1,454 Number of properly completed transactions that took longer than five workdays: 0 100% of properly completed forms were processed within five workdays. 4. Review and act upon properly completed and submitted Flexible Spending Plan change in status forms within two workdays of receipt. Number of properly completed forms: 108 Number of properly completed forms that took longer than two workdays: 0 100% of properly completed forms were processed within two workdays. 5. By December 31, 2008, facilitate an annual employee awards program. Objective achieved. The 43`d Annual Employee Recognition Program was held. on October 10, 2008 at Nani Mau Gardens. Six Month Progress Report on Program Objectives for FY 2008-09 4 HUMAN RESOURCES HUMAN RESOURCES 6. Drug test a minimum of 50% of all fire fighting personnel, 50% of employees with CDL covered under Federal DOT rules. 72 or 21.4% of our fire fighting personnel have been randomly drug tested; 41 or 27.5% of our employees with CDL have been randomly drug tested. 7. Alcohol test a minimum of 10% of all fire fighting personnel, 10% of employees with CDL covered under Federal DOT rules. 29 or 8.6% of our fire fighting personnel have been randomly tested for alcohol; while 7 or 4.6% of our employees with CDL have been randomly tested for alcohol. Recruitment and Examination 1. Establish eligible lists as follows: • Within 3-1/4 months for those recruitments requiring only a written examination or a training and experience evaluation (T&E). We established 40 out of 44, or 91% of eligible lists within 3 r% months. For the other four recruitments (which were conducted on a continuous basis), no qualified applicants were received during the reporting period despite frequent advertisements. • Within 4 months for those recruitments requiring a written examination and a training and experience evaluation (T&E). No recruitments were conducted requiring a written examination and a training and experience evaluation (T&E). • Within 4-1/2 months for those recruitments requiring a written examination or a training and experience evaluation (T&E) and a performance test. Two recruitments were conducted requiring these examination components. Both recruitments resulted in eligible lists being established within 4'/z months. Six Month Progress Report on Program Objectives for FY 2008-09 5 HUMAN RESOURCES HUMAN RESOURCES 2. Certify (refer) names from available eligible lists to employing department within 5 workdays from receipt of the request for the list. 221 requests were received and for all 221 requests, we certified (referred) names to the hiring departments within 5 workdays. 3. By October 31, 2008, coordinate the placement of CVE students within the County. Objective partially achieved. Out of a total of fifteen CVE positions, fourteen CVE positions were filled by October 31, 2008. One position was not filled due to a department's request to hire later in the year. Health and Safety 1. Coordinate safety inspections of at least 6 County facilities. Conducted four departmental inspections as of December 31, 2008. 2. Coordinate/deliver requested safety training within two months of original request. As of December 31, 2008, 37 safety and training requests were received and all were delivered within two months of original request. 3. Coordinate/deliver at least 6 (HIOSH) mandated occupational safety and health training sessions. Delivered 8 HIOSH mandated safety training sessions as of December 31, 2008. 4. Coordinate training for Defensive Drive Course Training (DDC) trainers within departments and deliver at least six Defensive Driving Courses. Coordinated and funded Defensive Driver Course Training, certifying 17 trainers within 7 departments. As of December 31, 2008, delivered 11 Defensive Driver Training Courses to County employees. Six Month Progress Report on Program Objectives for FY 2008-09 6 HUMAN RESOURCES HUMAN RESOURCES Equal Opportunity I. Respond to and resolve inquiries and complaints from the public and Hawaii County employees regarding various civil rights laws within 14 days from date received if it does not require extensive research and investigation, 30 days if it does. For the period 07/01/08 -12/31/08, 112 inquiries and complaints were received. 94 were closed in 14 days or less; 6 were closed in 15 - 30 days; 4 were closed beyond 30 days; and 8 are currently pending. Complaints and inquiries extending beyond 30 days are because information and/or action requested of other County departments extend beyond the 30-day period. 2. Develop Request for Modification Procedures under Title II of the Americans with Disabilities Act. Request for Modification Procedures were developed and drafted. The draft is currently being reviewed by Corporation Counsel and the ADA expert witness retained by Corporation Counsel. 3. Develop a Reasonable Accommodation Policy and Procedure under Title I of the Americans with Disabilities Act. Request for Modification Procedures were developed and drafted. The draft is currently being reviewed by the Disability and Communication Access Board (DCAB) in Honolulu. 4. Conduct 4 non-supervisory Anti-Discrimination and Harassment classes and 2 supervisory Anti-Discrimination and Harassment classes. 5 non-supervisory Anti-Discrimination and Harassment classes and 2 supervisory Anti-Discrimination and Harassment classes were conducted from July 1, 2008 - December 31, 2008. Six Month Progress Report on Program Objectives for FY 2008-09 7 HUMAN RESOURCES HUMAN RESOURCES Classification and Compensation 1. Review and process position redescription reviews within five workdays of receipt. Objective achieved. Three hundred four redescription review requests were processed. Of these, 301 were processed within five workdays of receipt. The other three position redescriptions were processed as part of a classification review. 2. Review and process reallocations for recruitment within 25 workdays of receipt. Objective achieved. One hundred seventy-four reallocation requests for recruitment purposes were received and all were processed within 25 workdays of receipt. Labor Relations 1. Hear and take action on all Step 3 grievances within 60 days from receipt of the Step 3 appeal. Objective partially achieved. Twenty-three grievances were filed during this reporting period. Action was taken on fourteen cases within 60 days. Eight were beyond the 60-day action period due to extended discussions with management and Union representatives, culminating in two decisions and six settlements. One continues beyond the 60-day action period due to ongoing settlement discussions and research. 2. Develop and deliver contract interpretations, advisories, and procedures on a quarterly basis. Objective partially achieved. 1St Quarter: No activity to report. Quarterly focus was on the implementation/transition of eight new collective bargaining agreements, developing and renewing supplemental agreements, leading a County-level investigation, planning and participating in a HGEA Joint Labor-Management Session, and the development and delivery of reasonable suspicion training for supervisors and managers. i Final Status Report on Program Objectives for FY 2007-08 1 HUMAN RESOURCES HUMAN RESOURCES 2"d Quarter: Developed and delivered the following: Procedure on Donor Leave Procedure on Disaster Relief Services Leave Advisory on Work Related Travel Time - Interpretation on Compensation for Call Back Duty 3"d Quarter: No activity to report. Quarterly focus was to develop and present County of Hawaii negotiations proposals for BUs 1, 2, 3, 4, 9, and 13 to the employer group. 4` t Quarter: Developed and delivered the following: - Procedure on Drug and Alcohol Testing Procedures for Non-CDL Employees - Interpretation of payment of Standard of Conduct Differential while on temporary assignment - Interpretation of payment of other BU 12 differentials 3. Answer all written departmental inquiries relating to the administration and interpretation of all collective bargaining agreements and executive orders within 14 days from date of request if it does not require inter jurisdictional action, 30 days if it does. Objective achieved. Sixty-four e-mail inquiries and two written inquiries regarding contract interpretations were received. All e-mail inquiries and a written inquiry were responded to within the 14-day limitation. One written inquiry required inter-jurisdictional action and was responded to within the 30- day limitation. 4. Provide background and other technical information required by the Corporation Counsel's Office for the arbitration of grievances within 14 days from the date of request. Objective achieved. Corporation Counsel's Office requested information and assistance on one grievance that was pending arbitration. Request was responded to within the 14-day limitation. Final Status Report on Program Objectives for FY 2007-08 2 HUMAN RESOURCES HUMAN RESOURCES Personnel and Organizational Development 1. By September 30, 2007, coordinate and sponsor the Annual Pre-Retirement Workshop for County and State employees; Objective achieved. The Annual Pre-Retirement Workshop was held at Aunty Sally's Luau Hale on September 19, 2007. A total of 147 State and County employees attended. 2. By June 30, 2008, develop and sponsor an Annual Clerical Seminar for County employees; Objective achieved. The seminar was held successfully on May 29, 2008. 3. By June 30, 2008, offer four training modules encompassing The Supervisor's Toolkit content leading to 32 contact hours of instruction and the Certificate Of Achievement. Develop Core Competencies in situational leadership and executive development, team building and service management every quarter. Of the 18 Core Competency courses conducted each quarter, six of the courses shall have been held in Kona; Objective not achieved. A new Employee Development Specialist was hired on October 16, 2007. As there was no handover from the previous specialist in charge, the current Employee Development Specialist designed and developed her own series of Supervisory Skills training consisting of eight modules. This training program will be offered to all county supervisors in the month of September 2008. 4. Conduct a monthly new-hire orientation program for all new hires; Objective partially achieved. A total of seven new hire orientation sessions were held: July 26, 2007 Kona October 31, 2007 Hilo November 28, 2007 Kona February 29, 2008 Hilo March 25, 2008 Kona June 5, 2008 Kona (May session replacement) June 25, 2008 Hilo Final Status Report on Program Objectives for FY 2007-08 3 HUMAN RESOURCES HUMAN RESOURCES The new-hire orientation falls under the responsibility of the Employee Development Specialist (EDS), however, the Employee Development Specialist position was not filled until October 16, 2007. Therefore, conducting new-hire orientation sessions was delegated to Nick Hermes, Human Resources Manager for the Labor Relations Division until which time the new EDS was familiar with running this program. The orientation program was not held during the months of August, September and December 2007, and January and April 2008 as Nick was not available to conduct the sessions because of competing work needs of higher priority. 5. By December 31, 2007, complete Anti-Discrimination and Harassment Training of all County employees; and provide quarterly training for new hires and "refresher" needs thereafter. The Equal Opportunity Officer conducts Anti-Discrimination and Harassment Training. Objective was only partially achieved because some departments did not send all of their employees to this mandatory training. With the number of classes offered from July 07-June 08, we had the capacity to train 1,110 non supervisory employees (based on the capacity of the ACCR and Kona training rooms). However, only 468 employees signed up for the training. During that period, we issued six memoranda to Department and Agency Heads which included training schedules, announcements of additional sessions and reminders that all employees must attend the training. 6. Provide Violence in the Workplace training on a quarterly basis. Objective not achieved. The Violence in the Workplace training falls under the responsibility of the Employee Development Specialist (EDS). Training was not held during the first two quarters as the EDS position was not filled until October 16, 2007. Training was not held during the last two quarters as the EDS overlooked this requirement. Administrative Services 1. Publish monthly County newsletter. Objective achieved. The newsletter was published on the last workday of each month, July 2007 to June 2008. Final Status Report on Program Objectives for FY 2007-08 4 HUMAN RESOURCES HUMAN RESOURCES 2. Conduct agency audits on personnel files, temporary assignment records, etc. One audit within each 45-day period. Objective partially achieved. Although a total of eight agencies were audited, audits did not occur within each 45-day period. Audits were erroneously being scheduled within quarterly periods. 711/07 - 8/15/07: Data Systems 8/16/07 - 9/30/07: Corporation Counsel 10/1/07 -11/15/07: County Clerk, Liquor, Housing 11/16/07 -12/31/07: No audit conducted 1/1/08 - 2/15/08: No audit conducted 2/16/08 - 4/2/08: Mass Transit, Finance, Water Supply 4/3/08 - 5/18/08: No audit conducted 5/19/08 - 6/30/08: Research & Development 3. Review and audit properly completed and submitted payroll certification forms within 5 workdays of receipt. Number of properly completed transactions: 5,439 Number of properly completed transactions 4 that took longer than five workdays: 99.9% of properly completed transactions were processed within five workdays. Form 13s for mass pay adjustments take longer to process due to the volume of transactions. The review and audit usually takes about a week and a half. Four Form 13s got mixed with mass pay adjustment Form 13s. As a result, these transactions were processed beyond the five workdays. We reviewed and audited 2,712 transactions for mass pay adjustments. 4. Review and act upon properly completed and submitted Flexible Spending Plan change in status forms within two workdays of receipt. Number of properly completed forms: 206 Number of properly completed forms that took longer than two workdays: 1 99.5% of properly completed forms were processed within two workdays. Final Status Report on Program Objectives for FY 2007-08 5 HUMAN RESOURCES HUMAN RESOURCES One form was received while the Administrative Services Officer (ASO) was attending a meeting on Kauai. Staff members failed to forward the request to the individual who was to act on it in the ASO's absence. The form was reviewed upon the ASO's return to work and processed beyond the two workdays. 5. By December 30, 2007, facilitate an annual employee awards program. Objective achieved. The 42nd Annual Employee Recognition Program was held on October 19, 2007 at Nani Mau Gardens. 6. By June 30, 2008, drug test a minimum of 50% of all fire fighting personnel, 50% of employees with CDL covered under Federal DOT rules. Objective achieved. 203 or 60.60% of our fire fighting personnel and 75 or 52.08% of our employees with CDL were randomly drug tested. 7. By June 30, 2008, alcohol test a minimum of 10% of all fire fighting personnel, 10% of employees with CDL covered under Federal DOT rules. Objective partially achieved. 26 or 7.76% of our fire fighting personnel and 16 or 11.11% of our employees with CDL were randomly tested for alcohol. Did not achieve 10% test rate for fire fighting personnel as we experienced instances where fire stations received emergency call out, which under our testing policy for firefighters, results in the test being cancelled for those not yet tested at the time of the emergency call. Recruitment and Examination 1. Establish eligible lists as follows: • Within 3-1/4 months for those recruitments requiring only a written examination or a training and experience evaluation (T&E). We established 123 out of 134, or 92 of eligible lists within 3 '/4 months. Three eligible lists were established in 3'/z months because of priority given to recruitments for the Civil Defense Administrator recruitment (a key public safety position for the County) and the Custodian/Groundskeeper I recruitments stemming from the County's settlement with UPW. Five eligible lists were delayed due to staff member being on emergency leave for a month and this created a backlog in screening of applications and testing. In addition, three recruitments were open on a continuous basis and received no qualified applicants. Final Status Report on Program Objectives for FY 2007-08 6 HUMAN RESOURCES HUMAN RESOURCES • Within 4 months for those recruitments requiring a written examination and a training and experience evaluation (T&E). No recruitments were conducted requiring a written examination and a training and experience evaluation (T&E). • Within 4-1/2 months for those recruitments requiring a written examination or a training and experience evaluation (T&E) and a performance test. Objective achieved. Two recruitments conducted required these examination components. Both recruitments resulted in eligible lists being established within 4'/: months. 2. Certify (refer) names from available eligible lists to employing department within 5 workdays from receipt of the request for the list. 596 requests were received and for 594 requests, we certified (referred) names to the employing departments within 5 workdays. One referral was done several days later due to priority given to complete recruitments for Civil Defense Administrator and Custodian/Groundskeeper I as previously mentioned. One referral was done several days later due to priority job placement conducted by division for medically injured employee. 3. By October 30, 2007, coordinate the placement of CVE students within the County. Objective partially achieved. Out of 15 CVE positions, 14 positions were filled during the fiscal year. Seven positions were filled by October 30, 2007. Seven positions were filled during the second half of the fiscal year. Hawaii Community College was unable to refer students to fill the remaining vacancy. Health and Safety 1. Coordinate or conduct safety inspections of at least 4 County facilities by June 30, 2008. Objective achieved. Coordinated/conducted safety inspections of four County facilities. Parks & Recreation Department Municipal Golf Course Maintenance Shop, Transit Agency Repair/Maintenance Shop, and Research & Development Office at Hilo Lagoon Center were inspected. Coordinated and participated in a Hawaii Occupational Safety and Health (HIOSH) courtesy inspection of the Parks & Recreation Department Ho`olulu Complex. Final Status Report on Program Objectives for FY 2007-08 7 I HUMAN RESOURCES HUMAN RESOURCES 2. Coordinate/deliver requested safety training within two months of original request. Objective achieved. Conducted 57 safety training sessions, all of which were conducted within two months of original request. 3. Coordinate/conduct at least 6 (HIOSH) mandated occupational safety and health training sessions by June 30, 2008. Objective achieved. Conducted 31 mandated occupational safety and health employee training sessions around the island during the fiscal year for programs including First Aid/CPR Certification Training, Personal Protective Equipment Training, Hazard Communication Training, Fall Protection Training, Forklift Operator Training, Fire Extinguisher Training, Bloodborne Pathogens Training, and Hearing Conservation Training. Equal Opportunity 1. By December 31, 2007 complete a training video on harassment. j Objective not achieved. We wanted to develop a training video on harassment that would reflect our unique diversity and local culture. We approached a Hawaii Community College film professor who offered to make the video with the resources available to him for the purchase of materials only - $300.00. The professor was transferred to another campus, and we were unable to identify another partner who could make a training video within our budgetary constraints. 2. By December 31, 2007 respond to and resolve 150 inquiries and complaints from the public and Hawaii County employees regarding various civil rights laws. Objective partially achieved. As of December 31, 2007, 139 complaints and inquiries were received, responded to and resolved. This objective was partially achieved as we only received 139 complaints and not 150 as anticipated. 3. By June 30, 2008 conduct 6 Non-supervisory Anti-Discrimination and Harassment classes. Objective achieved. As of June 30, 2008 a total of 28 Non-supervisory Anti- Discrimination and Harassment classes were conducted. 4. By June 30, 2008 conduct 2 Supervisory Anti-Discrimination and Harassment Classes. Objective achieved. As of June 30, 2008 a total of two Supervisory Anti- Discrimination and Harassment classes were conducted. Final Status Report on Program Objectives for FY 2007-08 8 12 LIQVOR CONTROL LIQUOR CONTROL WWR LIQUOR CONTROL 1. To review legislative amendments affecting the liquor laws of the state or county and where applicable, to amend such rules and procedures. • Conducted review on draft amendments to Chapter 281 with four county liquor administrations. • Completed and submitted amendments for proposed Bills for an Act for 2009 legislative session. 2. To participate with county liquor jurisdictions, liquor industry associations, licensees, staff, and government or community organizations in identifying areas of concerns and to amend rules or implement programs to seek resolution of such concerns. • Conducted review on proposed amendments to Rules of the Liquor Commissions with four county liquor administrations based on Act 168 effective June 2008. • Final draft of rule amendments completed for review by Industry Advisory Committee in February 2009. • Participated in several meetings, conducted by former County Councilman Angel Pilago, with licensees in Coconut Grove Marketplace, Kailua-Kona concerning noise, rights; included Dept. of Liquor Control, Liquor Commission; Hawaii Police Dept., Police Commission. • Sponsored class on Conflict Resolution for Coconut Grove Marketplace licensees. • Commission conducted two site visits at licensed premises in response to complaints related to noise and conduct of business. • Hawaii Fire Department assisted in several on-site visits of licensed premises to monitor occupancy. 3. To conduct inspections, investigations or special programs to promote compliance to liquor laws by liquor licensees. • Conducted and completed 194 regulatory retail compliance checks. • Conducted 268 investigations. • Conducted in excess of 5,772 checks of licensed premises. • Conducted special programs with Hawaii Fire Department to consider issues related to overcrowding and methods to determine occupancy. Six Month Progress Report on Program Objectives for FY 2008-09 I r LIQUOR CONTROL LIQUOR CONTROL 4. To issue citations for violations of law and forward such complaints to the Liquor Control Adjudication Board for its consideration. • Issued 45 citations for adjudication. • Issued 13 warning citations. • 15 cases adjudicated. 5. To ensure that licensing information and procedures are amended and implemented in accordance to law. • Amended liquor law study guide and examinations for on-premises and off- premises licensees for implementation in January 2009. • Draft amendments to form Guidelines for Protests for distribution in February 2009. 6. To investigate applications for liquor license and any protest thereof to verify compliance to law and to report such findings to the Liquor Commission for its consideration. • Conducted 54 interviews with applicants for liquor licenses. • Processed 25 applications for liquor licenses; 60 Special licenses and 35 vessel licenses. • Investigated protests by registered voters for three applications. 7. To evaluate obligations and operations of the department and implement changes as necessary. • Converted Liquor Control Information System (LCIS) DOS application to Windows application using Access 2003. Refined reports by adding new fields which provides more capabilities for report criteria selections. • Created electronic template of license certificate and issued all new and renewal licenses electronically. • Hired investigator trainee to fill shortage in Kona. • Transferred Clerk position from Kona to Hilo and filled position with temporary transfer to handle clerical staff shortage. • Implemented electronic filing of Daily Worksheets. Six Month Progress Report on Program Objectives for FY 2008-09 2 LIQUOR CONTROL LIQUOR CONTROL 8. To provide staff, commission and board members education via county, state or nationally sponsored programs. • Commission and Board: Annual Conference of State Liquor Administrators on Maui, Hawaii. • Western Region Conference of State Liquor Administrators. • NLLEA/OJJDP Nat'l Conference. • One staff and two commissioners completed certification as Trainers for TIPS server training. • Investigators: State Investigator Workshop; Blood Borne Pathogens Training; Quest Meter Training. • Liquor Law training provided to new investigator trainees. • LC Investigator III - HR Supervisory classes. 9. To provide liquor law education and related information to licensees through scheduled classes and via newsletters or memorandums. • 49 classes to 554 employees of licensed establishments. • Hosted Trade Practices Seminar for Industry Members and four county liquor jurisdictions. 10. To support youth, public and enforcement programs which promote compliance to liquor laws. • Sponsored fourth annual Drug, Alcohol and Tobacco youth leadership seminar for 51 student-athletes. • Awarded $25,000 TANF grant from the Department of Defense, State of Hawaii for prevention of underage drinking programs. Six Month Progress Report on Program Objectives for FY 2008-09 3 LIQUOR CONTROL LIQUOR CONTROL 1. To review legislative amendments affecting the liquor laws of the state or county and where applicable, to amend such rules and procedures. • September 2007. Completed review of Chapter 281 and draft amendments which shall be submitted to legislature as a statutory review. • December 2007. Review of Rules of the Liquor Commission with the West Hawai'i Industry Advisory committee. 2. To participate with county liquor jurisdictions, liquor industry associations, licensees, staff, and government or community organizations in identifying areas of concerns and to amend rules or implement programs to seek resolution of such concerns. • Submitted draft amendments to Chapter 281 to the four county liquor commissions, Hawaii Island Industry Advisory Committee, Hawaii Hotel Association, Hawai'i Retail Association, Liquor Wholesalers and conducted a review/comment session at the state liquor administrator's conference in October 2007. • Hosted the federal office of the Treasury and Tax Bureau (TTB) on new TTB regulations on Trade Practices. • Submitted Bill for an Act to amend Chapter 281. Act 168 was adopted and went into effect June 12, 2008. 3. To conduct inspections, investigations or special programs to promote compliance to liquor laws by liquor licensees. • Conducted 383 investigations • Conducted approximately 12,000 premises inspections • Conducted joint enforcement programs with Hawaii Fire Department relating to overcrowding at on-premises licensees 4. To issue citations for violations of law and forward such complaints to the Liquor Control Adjudication Board for its consideration. • Issued 50 citations for adjudication • Issued 21 warning citations • Adjudicated 37 cases for violations of liquor laws. Final Status Report on Program Objectives for FY 2007-08 1 LIQUOR CONTROL LIQUOR CONTROL 5. To ensure that licensing information and procedures are amended and implemented in accordance to law. • Revised forms for original and transfer applications. 6. To investigate applications for liquor license and any protest thereof to verify compliance to law and to report such findings to the Liquor Commission for its consideration. • Conducted 132 interviews with applicants for liquor licenses • Processed 72 applications for liquor licenses 7. To evaluate obligations and operations of the department and implement changes as necessary. • Completed intra-office duties and routing information checklist • Participated in review of laserfiche technology for future implementation • Initiated computer connectivity with West Hawai'i Office to utilize department's ID program for issuance of "Manager" cards • Completed Liquor Law training to office staff. 8. To provide staff, commission and board members education via county, state or nationally sponsored programs. • Staff: PowerPoint; First Aid/CPR (6 staff); Meth Summit; Procurement/Contracts class; Municipal training; National Liquor Law Enforcement Conference; Western Region Liquor Administrators Conference; State Liquor Investigators Workshop; ID Theft Training; TIPS Training; Anti-Discrimination Training; Trade Practices • Commission: State Conference of Liquor Administrators, National Conference of State Liquor Administrators. 9. To provide liquor law education and related information to licensees through scheduled classes and via newsletters or memorandums. • 38 liquor law education classes were conducted, including 3 on site. • Licensing procedures workshop held for the Hawaii State Bar Association by the liquor administrators of the four counties. • State Liquor Conferences - Shattered Dreams Final Status Report on Program Objectives for FY 2007-08 2 I LIQUOR CONTROL LIQUOR CONTROL 10. To support youth, public and enforcement programs which promote compliance to liquor laws. • Hosted DAT 3, for 37 students from 10 high schools. DAT (Drug, Alcohol and Tobacco) is a coalition with the BIIF with a primary goal to prevent underage drinking. DAT trains selected athletes on curriculum established by the Substance Abuse and Mental Health Services Administration. Student-athletes conducted teach-ins at feeder schools in their respective districts to 868 elementary students. • In collaboration with the Impaired Driving Task Force, funded theater and newspaper advertisements and promotional items to prevent driving while under the influence of intoxicants. • Participated in 115 sting operations to determine sales of liquor to minors. Final Status Report on Program Objectives for FY 2007-08 3 13 MANAGEMENT MANAGEMENT 4 ml ADMINISTRATION Note: These are the objectives for the new Administration. I. Streamline county operations, making it more efficient, timely, and affordable by establishing one-stop service centers, consolidating similar functions, and utilizing performance measures. Ongoing. 2. Establish a new information and assistance section within the Office of Management using existing staff. Clerical Services Center/Office of Information and Complaints has changed its name to Clerical Services Center/Office of Information and Assistance. Assigned Executive Assistant to oversee functions. 3. Respond to complaints and inquiries within 1-7 days, depending on the complexity of the issue. Ongoing. Mayor's Executive Assistants have been given access to Clerical Center Complaints folder on the server and can track all complaints. Next report will have more quantitative data. 4. Work with departments to improve "customer service". Ongoing. Executive Assistants have all been assigned departments within the County to monitor follow-up. 5. Participate in monthly CIP meetings with major departments to plan, develop, and coordinate capital projects. Ongoing. Mayor's Office is represented at monthly CIP meetings by an Executive Assistant. 6. Fill vacancies on boards and commissions within 60 days. Ongoing. List of vacancies have been prioritized and are continued to be tilled accordingly. Six Month Progress Report on Program Objectives for FY 2008-09 I MANAGEMENT ADMINISTRATION 7. Identify and pursue alternate funding sources and avenues to implement county. government programs. Ongoing. Submitted multiple requests to the state and federal government through the legislature and the proposed stimulus package. 8. Involve the community in the planning process for county projects from the very earliest stages. Ongoing. Continue to fund and staff CDP's. 9. Build stronger partnerships between the council, legislature, congress, businesses; unions, and private organization through improved communication, coordination, and planning. Ongoing through constant communication through Mayor's staff. Six Month Progress Report on Program Objectives for FY 2008-09 2 MANAGEMENT CLERICAL SERVICES CENTER 1. Assist the clerical workload of the Mayor's Office, the Fire Commission, the Bicycle Pedestrian Advisory Committee, the Committee on the Status of Women, the Committee on People with Disabilities and County departments and agencies daily. ONGOING - July 1, 2008 - Dec. 31. 2008, received and completed approximately 184 assignments with a volume of approximately 916. (These numbers do not reflect any work done for Boards and Commissions). 2. Process all applicants for Hawai'i County Boards and Commissions, keep data base of applicants and active members current. ONGOING - Objective being achieved. 3. Maintain a system for complaints for quick retrieval and follow-up within a maximum two-week turn around time. ONGOING - July 1, 2008 - Dec. 31. 2008, received 57 complaints. 4. Respond immediately and efficiently to citizens who walk in or call for information, direction and inquiries about various programs and services. ONGOING - Objective being achieved. 5. Perform daily issuance of disabled parking permits, maintain/update files with entry of data into the centralized statewide database. ONGOING - July 1, 2008 - Dec. 31, 2008, issued 2,162 placards. 6. Take reservations for Aupuni Center Conference Room, issue forms and keys, and maintain calendar of events. ONGOING - July 1, 2008 - Dec; 31, 2008 approximately 190 events held. Six Month Progress Report on Program Objectives for FY 2008-09 3 MANAGEMENT COMMITTEE ON PEOPLE WITH DISABILITIES 1. Continue to improve accessibility of County facilities and programs for people with disabilities. Ongoing. 2. Provide accessible information to all people with disabilities. Ongoing. 3. Continue to advise administration on issues facing people with disabilities. Ongoing. 4. Assist with implementation of Volunteer Accessible Parking Violations Program throughout the County. The MCPD continues to monitor the implementation of the Volunteer Accessible Parking Violations Program. Six Month Progress Report on Program Objectives for FY 2008-09 4 MANAGEMENT COMMITTEE ON THE STATUS OF WOMEN 1. Participate in Women's Health Month by coordinating at least one event in East and West Hawaii in Hawaii County and coordinate publicity for community organizations Women's Health Month events. The first annual Women and Family Wellness Day was held on Sept 13, 2008 in Hilo in conjunction with Hilo Medical Center and other community agencies. We expect increased participation next year and will expand the program. 2. Continue the sponsoring of an essay contest to educate our children on the accomplishments of women in Hawaii County for Women's History Month. The essay contest is being planned and will beheld on March 1, 2009. 3. Participate in local and/or out-of-state meetings by sending at least one representative. The purpose of which will be to share information with the committee members on current programs, legislation and issues that affect the status of women. One of our committee members attended the International Women's Leadership Conference held on September 24, 2008 at the Sheraton Waikiki Hotel and Resort on Oahu. 4. Host Hawaii County "Women's Hall of Fame" dinner honoring six women as role models to others from all over Hawaii County. This raises awareness of women's worth and value in our communities while simultaneously building self-esteem and educating regarding equality. The Women's Hall of Fame was held on September 6, 2008 at the Hilton Waikoloa Village, Water's Edge Ballroom. Jade Moon was master of ceremonies again and Melveen Leed entertained the gathering. 5. Continue to annually update and print the Urgent Services Directory for Families. The urgent services directory was updated in June 2008 and disseminated to human service agencies islandwide. 6. Hold rotating monthly meetings in East Hawaii and West Hawaii to better allow participation from the public. Meetings are held on a rotating basis in Hilo, Waimea, and Kona. 7. Conduct Teen Dating Violence Prevention Peer Education Conference for public and private high schools in the County of Hawaii. The committee is planning Teen Dating Violence Prevention presentations during the spring of 2009. Six Month Progress Report on Program Objectives for FY 2008-09 5 MANAGEMENT ADMINISTRATION I 1. Maintain government services for the fiscal year 2007-2008 at affordable levels. Most government services for the fiscal year 2007-2008 were maintained at affordable levels. 2. Fill vacancies on boards and commissions within 60 days. Most vacancies filled within 60 days. 3. Utilize performance measures to encourage efficient, effective and timely delivery of services by county departments. Progress varied by department. 4. Develop operating and capital programs utilizing long-range planning to facilitate management decision making. This is ongoing. 5. Consolidate county offices to provide easy access for the public to government services. Groundbreaking was held for the West Hawaii Civic Center in November 2008. When it is completed and renovations to the County Building in Hilo are finished, the convenience to the public will be greatly enhanced. 6. Identify and pursue alternate funding sources and avenues to implement county government programs This is successfully accomplished on a regular basis. 7. Involve the community in the planning process for county projects from the very earliest stages. Both the Community Development Plan and context sensitive design processes are important ways of making sure the community is involved in decisions affecting them. Final Status Report on Program Objectives for FY 2007-08 I MANAGEMENT CLERICAL SERVICES CENTER 1. Assist the clerical workload of the Mayor's Office, the Fire Commission, the Bicycle Pedestrian Advisory Committee, the Committee on the Status of Women, the Committee on People with Disabilities and County departments and agencies daily. ONGOING - July 1, 2007 - June 30, 2008, received and completed approximately 379 assignments with a volume of approximately 2046. (These numbers do not reflect any work done for Boards and Commissions). 2. Process all applicants for Hawai'i County Boards and Commissions, keep data base of applicants and active members current. ONGOING - July 1, 2007 - June 30, 2008, processed 64 applications. 3. Maintain a system for complaints for quick retrieval and follow-up within a maximum two-week turn around time. ONGOING - July 1, 2007 - June 30, 2008, received 70 complaints. 4. Respond immediately and efficiently to citizens who walk in or call for information, direction and inquiries about various programs and services. ONGOING - Objective being achieved. 5. Perform daily issuance of disabled parking permits, maintain/update files with entry of data into the centralized statewide database. ONGOING - July 1, 2007 -June 30, 2008, issued 4,502 placards. 6. Take reservations for Aupuni Center Conference Room, issue forms and keys, and maintain calendar of events. ONGOING - July 1, 2007 - June 30, 2008 approximately 390 events held. Final Status Report on Program Objectives for FY 2007-08 2 MANAGEMENT COMMITTEE ON PEOPLE WITH DISABILITIES I 1. Continue to improve accessibility of County facilities and programs for people with disabilities. Ongoing. 2. Provide accessible information to all people with disabilities. Ongoing. 3. Continue to advise administration on issues facing people with disabilities. Ongoing. 4. Assist with implementation of Volunteer Accessible Parking Violations Program throughout the County. Accomplished and continuing. Final Status Report on Program Objectives for FY 2007-08 3 MANAGEMENT COMMITTEE ON THE STATUS OF WOMEN 1. Issue a newsletter and coordinate placing the newsletter in various agencies and organizations offices in Hawaii County. Not done. 2. Participate in Women's Health Month by coordinating at least one event in each district in Hawaii County and coordinate publicity for community organizations Women's Health Month events. Annually in September, the CSW sponsors events for the women in the community. Although the programs are free and the instructors donate their time, the programs could attract more participants. This past year we did not have our program. 3. Continue the sponsoring of an essay contest to educate our children on the accomplishments of women in Hawaii County for Women's History Month. This essay contest continues to gain in popularity and the number of schools and students that participate increases annually. The essays are published into a booklet that is given to the winning students. The essays are also published in the newspapers in cast and west Hawaii. 4. Conduct or participate in a workshop that disseminates current information regarding the issue of attaining economic-independence for women through "comparable worth", such as pay equity. Not done. i 5. Participate in local and/or out-of-state meetings by sending at least one representative. The purpose of which will be to share information with the committee members on current programs, legislation and issues that affect the status of women. CSW did not participate in the Governor's Fourth Annual International Women's Leadership Conference held on September 25, 2007 in Honolulu. 6. Host Hawaii County "Women's Hall of Fame" dinner honoring six women as role models to others from all over Hawaii County. This raises awareness of women's worth and value in our communities while simultaneously building self-esteem and educating regarding equality. The fourth annual Women's Hall of Fame was held on October 6, 2007 at the Hilton Waikoloa Village Water's Edge Ballroom. Final Status Report on Program Objectives for FY 2007-08 4 MANAGEMENT COMMITTEE ON THE STATUS OF WOMEN 7. Continue to annually update and print the Urgent Services Directory for Families. The Urgent Services Directory for Families was updated and sent to the printers and delivered to human service agencies. These are given to their clients and workers. The directory is becoming a popular tool and widely used. 8. Hold rotating monthly meetings in East Hawaii and West Hawaii to better allow participation from the public. Rotating meetings were held in Hilo, Waimea and Kona. Although the meeting date, time and place are published in the newspaper, we rarely have public participation. 9. Conduct Teen Dating Violence Prevention Peer Education Conference for public and private high schools in the County of Hawaii. The Hawaii County Committee on the Status of Women, in conjunction with the Department of Education State Peer Education Program, had the Teen Dating Violence Conference in Kona and Hilo. The target groups were students from Big Island high schools and middle schools. In addition, teachers, advisors, and counselors attended the conferences. The speaker was Dr. Jill Murray from California. She also visited high schools on the West side and East side to talk to the students. The program was aligned with DOE health standards. Transportation was provided for the students, teachers, advisors, and counselors to attend as funds are available. Lunch was provided for all attendees. There were approximately 200 students that attended the conference on each side of the island. The students were required to form an action plan before leaving the conference to bring teen dating violence awareness to their school campus. The Peer Education Resource teachers will assist with the implementation of the action plans. Final Status Report on Program Objectives for FY 2007-08 5 14 MAC.) TRANSSIIT AGE 1CY MASS TRANSIT AGENCY MASS TRANSIT AGENCY 1. Increase system ridership from FY 2007-08. For the period July - December, 2008, ridership was 34 percent higher than for the same period in FY 2007-08. 2. Resolve and follow-up on all complaints within two weeks. All complaints are followed up on within two weeks. 3. Implement expanded bus service in Kau, Volcano, and Ocean View. Additional services in these districts, as well as others around the island are scheduled for February 17, 2009. 4. Continue expansion of official bus stop program Selected and executed contract with SSFM to prepare an island-wide bus stop plan. They are expected to complete the plan by September, 2009. Six Month Progress Report on Program Objectives for FY 2008-09 1 MASS TRANSIT AGENCY DEPARTMENT SUMMARY 1. Increase system ridership from FY 2006-07 Total ridership provided by the transit agency amounted to 812,883 passenger trips for FY 2007-08. This represents a 9.88 percent increase from FY 2006-07. 2. Resolve and follow-up on all complaints within two weeks All complaints have been followed up on within two weeks. 3. Implement expanded bus service in Kona and Puna. • Kona - bus service has been expanded with four additional bus runs • Puna - additional bus run established between Volcano and Hilo additional bus service between Pahoa and Hilo scheduled for spring, 2008 4. Construct park and ride lots in Puna and Kona. Project is on-going. 5. Expand official bus stop program. • Bus stops created in South Kona • Bus stop site selection in Pahoa and Hilo has been done, hiring engineer to prepare site planned for project • Engineering firm selected to prepare island-wide bus stop plan Final Progress Report on Program Objectives for FY 2007-08 1 15 MISCELLANEOUS MISCELLANEOUS ANIMAL CONTROL 1. 90% of vicious dog calls will be responded to within 2 hours. Of 18 vicious/dangerous dog calls received where the dog was not contained and posed a potential and ongoing threat, responded to 17 calls within 2 hours, or 94% of calls. 2. 90% of loose animal posing a public safety hazard calls will be responded to within 2 hours. Of 40 animal posing a public safety hazard calls received, responded to 39 calls within 2 hours, or 98% of calls. 3. 90% of injured animal related calls will be responded to within 2 hours. Of 37 injured animal related calls received, responded to 37 calls within 2 hours, or 100% of calls. 4. 90% of calls for animal control assistance by the police will be responded to within 3 hours. Of 38 animal control assistance by the police calls received, responded to 38 calls within 3 hours, or 100% of calls. 5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. Of 113 animal cruelty and neglect cases received, responded to 113 calls within 24 hours. 110 of those cases were resolved in 14 working days, or 97%. 6. 90% of license, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in 5 working days. Of 290 of license, loose dog and any non-cruelty/neglect calls received, responded to 290 calls within 48 hours, or 100"/o. Of 158 cases that were opened as a result of those calls, 146 were resolved cases in 5 working days, or 92% of cases. 7. 70 Sweeps of problem communities per year. Conducted 321 sweeps, exceeding 100% of goal. Six Month Progress Report on Program Objectives for FY 2008-09 1 MISCELLANEOUS ANIMAL CONTROL 1. 90% of vicious dog calls will be responded to within 2 hours. Of 60 vicious/dangerous dog calls received where the dog was not contained and posed a potential and ongoing threat, responded to 59 calls within 2 hours, or 98.33% of calls. 2. 90% of loose animal posing a public safety hazard calls will be responded to within 2 hours. Of 102 animal posing a public safety hazard calls received, responded to 102 calls within 2 hours, or 100% of calls. 3. 90% of injured animal related calls will be responded to within 2 hours. Of 115 injured animal related calls received, responded to 114 calls within 2 hours, or 99.13% of calls. 4. 90% of calls for animal control assistance by the police will be responded to within 3 hours. Of 190 animal control assistance by the police calls received, responded to 190 calls within 3 hours, or 100% of calls. 5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. Of 481 animal cruelty and neglect cases received, responded to 481 calls within 24 hours. 470 of those cases were resolved in 14 working days, or 98%. 6. 90% of license, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in 5 working days. Of 770 of license, loose dog and any non-cruelty/neglect calls received, responded to 770 calls within 48 hours, or 100%. Of 729 cases that were opened as a result of those calls, 685 were resolved cases in 5 working days, or 94% of cases. 7. 70 Sweeps of problem communities per year. Conducted 802 sweeps or 1145.71% of goal. Final Status Report on Program Objectives for FY 2007-08 1 l~ U PARE RE C R TI N PARKS & RECREATION 'ALAE CEMETERY 1. Maintain cemetery grounds and pavilion to acceptable standards. Objective is being achieved. Parks Maintenance crews have maintained cemetery grounds and pavilion through 12/31/09 and will continue to do so. 2. Assign and record all burials. Objective is being achieved. Location Number of Caskets Number of Urns Alae 10 4 Six Month Progress Report on Program Objectives for FY 2008-09 1 PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAII 1. Continue to seek community assistance in beautifying the cemeteries. Work with Sons and Daughters of Veterans for a project per year. Work with HCCC for clean- up preparation for special ceremonies and holidays. Work with Golf Course Superintendent's Association for Veterans #3 improvement. Objective not achieved. • A planting project for Vets III was conducted by Veterans Cemetery Association. • No Sons and Daughters of Veterans project done to date • No HCCC assistance was solicited by Parks to date • Did not work with the Golf Course Superintendent's Association for Vet #3 improvements to date. 2. Continue to coordinate development of the East and West Hawaii Veterans Cemetery with the Veterans Advisory Committee and the Department of Defense. Objective achieved. Parks & Recreation Director has met with Veterans Advisory Committee on a monthly basis and has shared status reports on cemetery development. Parks Maintenance has addressed concerns brought forth by the committee. Six Month Progress Report on Program Objectives for FY 2008-09 2 PARKS & RECREATION ~-RURAL CEMETERIES 1. Continue maintenance of cemetery grounds. Objective is being achieved. Maintenance is ongoing. 2. Assign and record all burials. Objective is being achieved. Location Number of Caskets Number of Urns Hawi 1 0 Honoka'a 1 0 Kainehe (aka Kukai'au 0 0 Kukuihaele 0 0 Naalehu 8 1 Waimea 1 0 Six Month Progress Report on Program Objectives for FY 2008-09 3 PARKS & RECREATION HAWAII COUNTY BAND 1. Provide musical services for the island residents and visitors by working with community organizations and providing 40 musical services annually (e.g. parades, ceremonies, festivals, concerts and special events.). Objective is being achieved. Provided 23 performance services during the first six months of FY 2008-2009. These include services in Hilo, Volcano, Waimea, Kona, Kea'au and Pana'ewa. 2. Provide 11 monthly Mo`oheau Bandstand concerts that are entertaining, educational, musically challenging, and historically significant. Objective is being achieved. Provided 3 monthly Mo'oheau Park concerts during October, November and December. All concerts very well attended and well received by the crowd in attendance. A brief history of the Hawaii County Band is presented to the audience at concerts to inform the public of the band's cultural and historical significance. In addition, program notes on selections being performed is presented to the audience in order to help the audience better understand each work. 3. Sponsor the Intermediate and High School Concert Band Festival, which showcases school bands from the Big Island and elsewhere. Objective is being achieved. The Big Island Band Festival is scheduled for Saturday May 09`x' at the Afook-Chinen Civic Auditorium. I have been in contact with the Big Island Band Directors as well as others in the State and anticipate at least 10 -14 middle and High School bands to participate in this event. This will be the third year that the festival will be adjudicated by professionals within the state. The Big Island Intermediate and High School Select Band will be held on March lst at Kamehameha Middle School. Students from Hilo, Waiakea, Kamehameha, Kea'au, are expected to participate in this event. 4. Feature at least two young musicians as soloists at the April or May Mo`oheau Bandstand Concert, which provides musically educating opportunities for the young people of the County of Hawaii, annually. Objective is being achieved. 3 high school musicians have been approached to perform a solo with the band. No commitments have been received as of 12/31/08. Six Month Progress Report on Program Objectives for FY 2008-09 4 PARKS & RECREATION HAWAPI COUNTY BAND 5. Introduce 20 new musical pieces per year to provide musical challenges to the band members. Objective is being achieved. As of 12/31/08 10 new pieces have been performed. Six Month Progress Report on Program Objectives for FY 2008-09 5 PARKS & RECREATION WEST HAWAII BAND 1. Provide musical services for island residents and visitors by working with community organizations and providing 20 - 25 musical services annually. ( eg. Parades, ceremonies, festivals, concerts, and special events) Objective not being achieved. Provided 5 performance services during the first six months of FY 2008-09 including: Fourth of July Parade,' Hulihe'e Palace Concert, International Billfish Tournament Ceremony, Kona Coffee Parade, and Kailua Christmas Parade. 2. Provide 6 monthly concerts that are entertaining, educational, musically challenging and historically significant. Objective not being achieved. Provided 1 concert at Hulihe'e Palace 3. Feature a young musician as soloist at the March or May monthly concert, to provide music education opportunities for the young musicians of Hawai'i County. Objective not being achieved. We are still looking for qualified candidates for this objective. `1 4. Introduce 20 new pieces per year to provide musical challenges for the band. Objective not being achieved. To date 5 new pieces have been introduced either for sight reading, rehearsal or performance purposes. Six Month Progress Report on Program Objectives for FY 2008-09 6 PARKS & RECREATION ADMINISTRATION 1. Continue to distribute P&R Service survey at all staffed facilities and activities/events conducted by the department. Objective is being achieved. Survey results are compiled quarterly and shared with all employees. 2. Continue to update information for Divisions and Sections on the County of Hawaii website on a timely basis. Objective is being achieved.. Our Departmental Data Processing Coordinator continues to update the website with quarterly program guides, special events information and departmental rules and regulations. 3. Continue implementation of the transition plan for accessibility to public facilities during the fiscal year. Objective is being achieved. Implementation of the Transition Plan is still steadily progressing. To date, the department has completed 34 accessibility improvement projects island-wide, three are currently under construction, and 20 more are in various stages of design. The department is also in the process of negotiating design contracts for 18 additional sites island-wide. 4. Continue implementation of the transition plan for program accessibility during the fiscal year. Objective is being achieved. The ADA Recreation Specialist has completed transition plan report and submitted to DCAB for approval. The specialist also continues to work with divisions to ensure programs are accessible. 5. Continue implementation of the transition plan for playground safety and accessibility during the fiscal year. Objective is being achieved. Implementation of the Transition Plan is steadily progressing. Construction of the playgrounds at W. H. Shipman Park, Volcano Park, Pahoa Neighborhood Facility and Hawaiian Beaches Park are ongoing with design underway for new equipment to be installed at Lunalilo Playground in Kailua-Kona. Also, we are working with volunteers for improvements at Kamakana Playground at Higashihara Park. Six Month Progress Report on Program Objectives for FY 2008-09 7 PARKS & RECREATION ADMINISTRATION 6. Maximize resources by encouraging the "Friends of the Park" program and identify a minimum of five community service projects that focus on maintenance and/or improvements to park facilities. Objective is being achieved. Volunteers have organized to work with the Department of Parks and Recreation to install a new scoreboard in Pana'ewa and for the renovation of the Pana'ewa Community/Family Center. 7. Provide at least one technical job specific training for 50% of administrative staff. Objective achieved. As of December 31, 2008, at least one job specific training was provided for 62% of the administrative staff (13/21 employees). Six Month Progress Report on Program Objectives for FY 2008-09 8 PARKS & RECREATION PARKS MAINTENANCE 1. Maintain completion range of 2400- 2600 work orders on an annual basis. Objective is being achieved. Of the 1,177 work orders received during first 6 months of FY 08-09,1,502 were completed, rendering an overall completion rate of 78.36 2. Undertake two parks improvements projects per district (18). • One of which supervisor to work with a community group to improve the parks - 1 park per district minimum. Objective is being achieved. Summary of Activities: South Hilo Crew A. -Cleaned and painted trash barrels in Crew A's assigned parks. Community Group Project: No community group projects completed this quarter. Crew B. -Cleaned and painted trash barrels in Crew B's assigned parks. -Onekahakaha BP- Prepped and painted concrete pillars. -Mo'oheau Park- Spread gravel under monkey pod trees. -Mo'oheau Park- Painted flagpole in preparation for Hawaiian Heritage Festival. -Kawananakoa Gym Parking Lot- Painted lines and curbs. -Bay Front Canoe Area- Prepped and painted cement boundary posts. Community Group Projects: -Waiakea Rec Center- Hawaii Japanese Center- Re-roofing of Sumo Ring. -Lili'uokalani Park- Hilo High Leo Club- Picked up rubbish and debris. -Lehia BP- Waiakea HS Key Club- Pulled weeds, fertilized landscape, rubbish and debris pickup. -Lokoaka Trail- Leleiwi Community Association- Litter pickup -Hilo Bayfront Canoe Area- Sure Foundation Church- Litter pickup Crew C. -Cleaned and repainted all trash barrels in Crew B's assigned parks. -Ainako Park- Re-painted restrooms and picnic benches. Six Month Progress Report on Program Objectives for FY 2008-09 9 PARKS & RECREATION PARKS MAINTENANCE Community Group Proiect: -Kaiwiki Park- HCCC Inmates and Kaiwiki Community members- Re-surfaced parking lot with topsoil and aggregate. -Malama Park- Church of Latter-Day Saints- various painting projects. Puna District Crew: -Shipman Park- Painted parking lines and cable pillars. -Pahoa Pool- Painted lines and light pole bottoms Community Group Projects: -Kurtistown Park- Halenani inmates- Repainted restrooms. Kau District Crew: -District Wide- Replaced all stained and chipped sinks in all district bathrooms. -District Wide- Cleaned and painted all trash barrels. -Pahala Community Center- Planted front area with native plants. -Naalehu Ballpark Restrooms- Repainted -Punaluu- Total remodel of men's and women's restroom to include new ceiling, stall doors, skylights and re-painting. -Pahala Community Center- Painted stage and storage closets. -Pahala Ballfield- Painted snack stand and bathrooms. Install new countertops. -Punalu'u Beach Park- Installed benches in changing stalls. Community Group Project: -Kahuku- Friends of the Park- Cleared rocks and cindered the hillside below basketball court. Built rock walls adjacent to horseshoes pits and pavilion. North Hilo Crew: -Papaikou Park- Painted handrails, parking lot lines, and safety lines on stairs. -District parks- Cleaned and re-painted all trash barrels. -Kulaimano Center- Planted hibiscus and palms. Repainted guard railing. Community Group Proiect: -Laupahoehoe BP- Kaihi Francisco Ohana- Re painted all tables in Pau V. -Honomu Park- Lisa's Pizza and Family- Painted restrooms and parking lot lines. -Hakalau Mill Park- Community volunteers planted trees, palms and hapus. Widened road access and expanded parking area Six Month Progress Report on Program Objectives for FY 2008-09 10 PARKS & RECREATION PARKS MAINTENANCE South Kohala/Hamakua Crew: -Honokaa Gym and Annex- Stripped and waxed floors. -Pa'auilo Gym- Stripped and waxed gym floor. -Spencer BP- Painted safety lines on stairway and boundary posts. -Waipi'o Lookout- Painted picnic tables and walls in pavilion. -Spencer BP- Painted safety lines on sidewalk, outside showers, and walkways Community Group Project: -Waimea Park- Eagles Scouts- Repainted restrooms at tennis court area. -Ho'oko Park- Eagle Scouts- Planted trees along makai bank. S/N Kona Crew: -Old Airport Beach Strip- Cleared sections of underbrush and green waste. Laid down mulch. -Higashihara Park- Cleared sections of underbrush and green waste from hillside. Power washed playground equipment. -Old Airport Beach Park- Install new outdoors showers at Comfort Station #1. Repainted-pavilions located at south end of beach. -Hale Halawai- removed man-made stonewall and cleared out beachfront. -Ho'okena BP- Painted restrooms inside and out. -La'aloa BP- removed underbrush form hillside. Community Group Project: Old Airport Park - Friends of Fitness- Continued to clear out sections of fitness path. North Kobala Crew: -District parks- Cleaned and re-painted all trash barrels. Community Group Project: No community group projects completed this quarter. 3. Monitor complaints filed for strategic planning purposes for maintenance and services improvements. • Record type, number, district, etc. of complaints and implement necessary maintenance procedures, standards, training, discipline, etc. for corrections. Objective is being achieved. 25 complaints were recorded. Follow-up for corrections were made. Six Month Progress Report on Program Objectives for FY 2008-09 11 PARKS & RECREATION PARKS MAINTENANCE • Make annual inspections of facilities with responsible supervisor. (9 districts) Analyze and discuss methods of improvements. Objective Achieved. Inspections of facilities were made randomly. Discussions with supervisors were conducted as needed for corrections. 4. Provide for safe facilities and grounds. • Conduct safety inspections of facilities: Weekly by supervisors (52 per supervisor = 468 total inspections/year). Superintendent to conduct safety inspections on all facilities on a semi- annual basis. • Correct hazards on a timely basis. Objective is being achieved. 27 weekly safety inspections were conducted for each of the nine districts. Corrections were made in a complete and timely manner. Inspection reports were audited randomly by the Superintendent of Parks Maintenance. 5. Provide for a safe working environment. • Participate with department safety committee and discuss and evaluate accident reports. • Correct any hazardous conditions or practices. • Provide a minimum of one safety instructional sessions per crew each month. • Review and upgrade Park Maintenance Safety and Health Program to include required written safety programs and HIOSH safety training documentation. Full implementation and HIOSH compliance of Parks Maintenance Hazcom, Respirator, and Bloodborne Pathogen Safety Programs 31 July 2008. Objective is being achieved. The Parks Maintenance Division completed a total of 39 safety talks/training classes during the period covering the lst and 2"d quarters of FY 2008-09. 6. Continue to perform random checks of facilities. Objective is being achieved. Conducted onsite park inspections in each district. 7. Continue implementation of uniform maintenance standards for all facilities. Full implementation by 31 July 2009. Ongoing training of uniformed maintenance standards continued throughout December 31, 2009. Full implementation date- July 31, 2009. Six Month Progress Report on Program Objectives for FY 2008-09 12 PARKS & RECREATION - ..Ill RECREATION 1. Provide introductory instruction in all recreational facilities in at least 4 of the following sports (basketball, baseball, volleyball, track and field, tennis, flag football, badminton) for children and adults, one or more in each respective season (i.e. Fall - basketball; Winter- baseball and track/field; Spring - volleyball; summer - tennis/flag football). Objective is being achieved. Several sites have fulfilled this objective during the Fall and Winter Inter-Session programs: Waiakea Uka Carvalho Park Wainaku Gym Kawananakoa Gym Honokaa Gym HOVE Waimea Kohala Yano Hall Papaikou 2. Provide at least six seasonal arts and craft activities for children and adults in all recreational facilities (i.e. Fall - Halloween/Thanksgiving/Christmas craft activities; Winter - Valentines/St. Patrick/Easter activities; etc.). Objective is being achieved during the Fall and Winter Inter-Session programs. Waiakea Uka Carvalho Park Wainaku Gym Kawananakoa Gym Honokaa Gym HOVE Waimea Kohala Yano Hall Papaikou 3. Maintain a safe facility, free of hazards for all activities, patrons and employees by conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a quarterly basis. Objective is being achieved with quarterly reports being sent to Safety. 4. Plan, organize and implement a minimum of two district-wide events in each respective district that is responsive to the respective community's needs and interests (i.e. Hilo District - The Biggest Easter Egg Celebration; Hamakua District - Hamakua Fun Day; etc.). Objective achieved. Six Month Progress Report on Program Objectives for FY 2008-09 13 I PARKS & RECREATION w.. _ _ -M RECREATION HILO DISTRICT: l) Halloween Pumpkin Patch at the Butler Building 2) Jimmy Yagi's Basketball Clinic 3) Halloween Spook the Drug Fun Run/Walk 4) Vulcans Baseball Clinic 5) Vulcans Softball Clinic 6) Vulcans Basketball Clinic 7) Peewee Basketball Camp HAMAKUA DISTRICT: 1) Hamakua district officiating Clinic 2) Super Saturday Basketball League in conjunction with N/S Kohala district 3) Ohana Fishing Tourney 4) Hamakua Santa's Workshop 5) Hamakua Keiki Fishing PUNA/KA'U DISTRICT: 1) Puna district Halloween Celebration 2) Pahala Halloween Party 3) P&R/UHH Baseball clinic in Pahoa 4) Jimmy Yagi clinic in Ka'u 5) Shipman Hiking program N/S KOHALA DISTRICT: 1) Super Saturday Basketball League in Conjunction with Hamakua district 2) Ohana Fishing Tourney 3) P&R./UHH Softball Clinic in Waimea 4) N. Kohala Fall Hiking Expedition 5) N. Kohala Winter Hiking Expedition N/S KONA DISTRICT: 1) P&R/Solid Rock Halloween Celebration 2) Jimmy Yagi/Sports Authority Basketball Clinic 5. Develop a minimum of six partnerships with other recreation providers as well as community organizations to maximize service and activities to the public (i.e. summer camping program in partnership with the YMCA). Objective is being achieved Six Month Progress Report on Program Objectives for FY 2008-09 14 PARKS & RECREATION RECREATION HILO DISTRICT: 1) Halloween Pumpkin Patch at the Butler Building Partnered with Hilo Jaycees, Meadow Gold Dairies, Hilo High Key Club, Waiakea High Key Club, and Hilo Jaycees Boosters. 2) Jimmy Yagi's Basketball Clinic Partnered with Jimmy Yagi, Bill O'Rear, Don's Grill and Hawaiian Air. 3) Halloween Spook the Drug Run/Walk Partnered with Big Island Runners and Big Island Candies 4) Vulcan Baseball Clinic: Partnered with UHH Vulcan Baseball team 5) Vulcan Softball Clinic Partnered with UHH Vulcan Softball Team 6) Vulcan Basketball Clinic Partnered with UHH Vulcan Basketball team 7) Peewee Basketball Camp Partnered with Don's Grill, Meadow Gold, and Uka Community Association HAMAKUA DISTRICT: 1) Officiating Clinic: Partnered with BIIF Officials 2) Ohana Fishing Tourney Partnered with various fishing stores Islandwide (Dino's, Itsu's, Tokunaga, etc.) 3) Super Saturday Basketball League Partnered with S. Kohala Recreation 4) Hamakua Santa's Workshop Partnered with Koaniani Community Association 5) Hamakua Keiki Fishing Partnered with Koaniani Community Association PUNA/KA'U DISTRICT: 1) Puna district Halloween Celebration Partnered with Puna Rotarians 2) Pahala Halloween Party Partnered with Pahala Community Association 3) P&R/UHH Baseball clinic in Pahoa Partnered with UHH Baseball team and Puna Lions 4) Jimmy Yagi clinic in Kau Partnered with Jimmy Yagi 5) Shipman Hiking program Partnered with Shipman Industries N/S KOHALA DISTRICT: 1) Ohana Fishing Tourney Partnered with various fishing stores island wide (Dino's, Itsu's, Tokunaga, etc.). 2) Super Saturday Basketball League Partnered with Hamakua Recreation. 3) P&R/UHH Vulcan Softball Clinic Partnered with UHH Vulcan Softball team and Waimea Deli. 4) N. Kohala Fall Hiking Expedition Partnered with Kohala Athletic Association. 5) N. Kohala Winter Hiking Expedition Partnered with Kohala Cultural Center. Six Month Progress Report on Program Objectives for FY 2008-09 15 PARKS & RECREATION o~ RECREATION N/S KONA DISTRICT: 1) Halloween Celebration Partnered with Solid Rock Ministries 2) Jimmy Yagi/Sports Authority Basketball Clinic Partnered with Jimmy Yagi, Sports Authority and Councilpersons Onishi and Yagong 6. Provide quarterly training for the P&R staff on various issues, ADA concerns, safety issues, self-improvement/enhancement, etc. Objective is being achieved August 29 Professional Development: Tennis skills and Hiking September 19 Professional Development: Officiating October 10 ADA Training: Service Animals and Disability Issues November 14 Safety Video Training: Ladders and Bloodborne Pathogen 7. Provide the Department with at least two ADA training sessions. Objective is being achieved. October 10 ADA Training on Service Animals and Disability Issues 8. Finalize a strategic plan for the division by December, 2008. Objective not achieved. Draft still at Parks & Recreation administration office. Waiting instructions from new administration. 9. Provide complete fingerprinting background checks on all new employees, temporary hires and volunteers who work in close proximity to children. Objective is being achieved. Currently did fingerprinting on all temporary hires for Fall and Winter Inter-session and program volunteers. 10. ADA Specialist to update language on registration forms, parent handbook and other printed materials for the public. Objective achieved. ADA specialist continually updates language on all forms and handbooks. Six Month Progress Report on Program Objectives for FY 2008-09 16 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM 1. Conduct a minimum of 20 Summer Fun programs island-wide. Program starts June 2009. 2. Continue to conduct longer programs hours at majority of the sites. Program starts June 2009. 3. Form partnerships with Pana`ewa and Keaukaha Community Associations in which they provide scholarships for their youngsters i.e., $60 for an all-day program, community association subsidizes $30 for each community members' children. Program starts June 2009. 4. Work in partnership with the DOE or HCEOC to sponsor free lunch program for the following sites: Yano Hall, Kohala, Waimea, Waiakea Uka, Hilo Armory, Pana`ewa, Kawananakoa, Carvalho, Waiakea Recreation Center, Papa`ikou, Papa`aloa, Honoka`a, Pahoa, Kea`au, Mt. View, HOVE, Pahala, Hawaiian Beaches Park and Na`alehu. Program starts June 2009. 5. Supplement the regular Summer Fun program with various enrichment-type programs for those willing to pay the higher fee: • Develop and implement a teen-scene programs at Pu`u`eo Community Center in East Hawaii and at Hale Halawai in Kona, teaching life's skills with emphasis on leadership training. This will run for six weeks from 8 a.m. to 3 p.m., targeting teens 12 - 17 years old, at a cost of $135 per teen. • Conduct an all-day Summer Fun Academy at Hilo Armory to run for six weeks and target children in grades 1 - 4, at a cost of $160 per child. Program starts June 2009. 6. Develop a minimum of fifteen (15) Inter-Session Activities during Spring, Fall and Winter breaks. Objective is being achieved. Fall Inter-Session held at: 1) Waiakea Uka 2) Pahoa 3) Carvalho Park 4) Papaikou 5) Kohala 6) Kawananakoa 7) Wainaku Gym Six Month Progress Report on Program Objectives for FY 2008-09 17 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM Winter linter-Session held at: 1) Waiakea Uka 2) Carvalho 3) Waimea 4) Kawananakoa 5) Wainaku 6) Honokaa 7) Kohala 8) Yano Hall 7. Integrate children with disabilities into the summer and inter-session programs wherever possible, through the assistance of the Therapeutic Specialist. Objective achieved for Fall and Winter Inter-Session programs. Six Month Progress Report on Program Objectives for FY 2008-09 18 PARKS & RECREATION _M....... HO'OLULU PARK COMPLEX v.. - 1. Provide clean, safe and well-maintained facilities: a. Close each facility once per year for general clean up and minor repairs. Objective is being achieved. Civic was completed in November, 2008; Wong Stadium and Walter Victor in December, 2008; Aunty Sally's Luau Hale will be done in February, 2009 and E. K. Multi-Purpose Stadium will be done in March, 2009. b. Pressure wash each facility once every quarter. Civic - August and December, 2008 (50%) Wong Stadium - July and December, 2008 (50%) Walter Victor Stadium - August, 2008 and November, 2008 (50%) E. K. Multi-Purpose Stadium - September and December, 2008 (50%) Aunty Sally's Luau Hale - September and December, 2008 (50%) c. Check on safety hazards daily. Objective is being achieved. Both day and night shift supervisors are required to fill out daily checklist forms which lists all repairs and safety hazards. Repair worker checks list and completes all necessary repairs. d. Clean and sanitize facilities before and after events in 99% of the cases. Objective achieved. Facilities are cleaned 100% of the time. During the first two quarters we had 1,651 activities. Each was cleaned and sanitized before and after each activity. e. Work with Safety Committee to have courtesy safety inspection annually. Inspection will be done in March, 2009. 2. Provide a well-manicured playing surface at all ballfields (Wong Stadium and Walter Victor Baseball Complex): a. Mow lawn weekly, weather permitting, 90% of the time. Objective achieved. 26 weeks (50%) b. Close each ballfield at least one week annually for field renovations. All fields were closed September, 2008 for field renovations. Six Month Progress Report on Program Objectives for FY 2008-09 19 PARKS & RECREATION HO'OLULU PARK COMPLEX c. Aerate ballfields semi-annually. Objective achieved. Ballfields aerated during December, 2008 d. Fertilize ballfields quarterly. Objective achieved. Ballfields fertilized during July and December 2008. 3. Provide training for staff: a. Conduct safety talks on different topics every month. Objective achieved (50%): July, 2008 - MSDS August, 2008 - Proper Housekeeping September, 2008 - Back Safety October, 2008 - Head Protection November, 2008 - Mower Safety December, 2008 - Eye Safety b. Retrain employees on equipment use semi-annually. Objective achieved - 50%. Supervisors retrained employees in October, 2008 c. Have supervisors conduct equipment maintenance training and have equipment maintained weekly. Objective achieved - 50%. Supervisors had training done in July, 2008 and equipment were maintained for 26 weeks during the first two quarters. Employees rotate equipment maintenance. d. Provide refresher course on Material Safety Data Sheet annually. Objective achieved - 100%. Had refresher course with employees in July, 2008. 4. Enforce rules and educate sponsors: a. Comply with Federal ADA, State OSHA, County, Department and Complex rules and regulations. Objective achieved. Rules are discussed with users and distributed with all applications. Supervisors are trained to enforce all rules. Six Month Progress Report on Program Objectives for FY 2008-09 20 PARKS & RECREATION HO'OLULU PARK COMPLEX b. Revise rules annually. Objective achieved. Rules were reviewed in July, 2008 and revised as needed. c. Distribute rules with all applications. Objective achieved. Rules were distributed with all applications. 5. Work with Hilo Jaycees, Lehua Jaycees, Intake Service, schools and community groups for improvements to the Ho`olulu Complex: a. Complete one major improvement project. The Jehovah's Witnesses painted all of the curbings at Aunty Sally's and E. K. Also re-striped all parking stall lines at these facilities in October, 2008. b. Do beautification/landscaping project for each facility annually. Objective achieved. Each facility had beautification/landscaping done during the first two quarters and is ongoing. All ball fields were re-sodded and manicured. 6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an estimated 2,400 activities annually. Objective is being achieved. Through the first 6 months of fiscal year 2008-09 we accommodated 1,651 activities thus far. Six Month Progress Report on Program Objectives for FY 2008-09 21 PARKS & RECREATION AQUATICS I . Provide services at our nine (9) pool facilities with two (2) lifeguards on duty daily at Kona Community Aquatics Center and Sparky Kawamoto Swim Stadium and one lifeguard on duty daily at Pahoa Pool 95% of the time. Pahala, Kohala, Konawaena, Honoka`a, Laupahoehoe and NAS will have at least one lifeguard on duty Monday through Friday, 95% of the time. Objective is being achieved at all pool facilities as of December 31, 2008. 2. Offer recreational and lap swimming for approximately 700,000 patrons. Offer Learn-to-Swim and other water related courses to approximately 3,500 patrons at NAS Pool and Kona Community Aquatic Center 95% of the time year round and at least 8 weeks in the calendar year at all other pools. Objective is being achieved as of December 31, 2008. 3. Develop and distribute a quarterly brochure of County of Hawaii pool facilities highlighting recreational and adult lap swimming hours as well as swim lessons, special events and programs. Objective is being achieved as of December 31, 2008. 4. Initiate two (2) water safety instructor classes through American Red Cross instructor trainers for East and West Hawaii to increase the pool of candidates for Learn-to- Swim program instructors. Objective not being met due to the lack of American Red Cross Instructors and lack of courses being offered. 5. Conduct two (2) American Red Cross Lifeguard Training, two (2) CPR for the Professional Rescuer and two (2) First Aid and safety classes at each of our nine (9) pool facilities during the fiscal year. Objective is being achieved as of December 31, 2008. 6. Plan, promote and coordinate five (5) novice swim meets serving approximately 200 participants during August through November 2008. Objective achieved as of December 31, 2008. Six Month Progress Report on Program Objectives for FY 2008-09 22 PARKS & RECREATION AQUATICS 7. Sponsor or provide major support to at least two (2) open water swim competitions, one on each side of the island. Objective met for this fiscal year with the running of the Richardson and Hapuna Rough water swims in July. 8. Promote workplace safety for all staff by providing personal protective equipment and safety training such as Bloodbome Pathogens training and monthly safety talks for Aquatic Division supervisors. Objective is being achieved as of December 31, 2008. 9. Replace or install lifeguard stands at all pool facilities offering lifeguards the best possible vantage point to survey patrons. Objective achieved. All pool facilities have lifeguard stand and best possible vantage points. Six Month Progress Report on Program Objectives for FY 2008-09 23 PARKS & RECREATION CULTURE & COMMUNITY ARTS 1. Provide 65 workshops and classroom instructions in various disciplines, music, dance, drama, arts, crafts, and natural sciences at established sites Countywide. Objective is being achieved. Culture & Community Arts conducted a total of 40 workshops and classroom instruction or completed 62% of projected fiscal goal. 2. Develop and conduct at least one Cultural/Community event per quarter to preserve ethnic traditions and heritage, encourage craftsmanship and cottage industry. Objective is being achieved. Developed and conducted the 4`h of July Fest, the Queen Lili'uokalani Festival, assisted with the Moku O Keawe Festival and coordinated the Christmas Wreath Decorations at Aupuni Center. Achieved 100% of projected quarter goal. 3. Market programs by securing community involvement and financial support through six partnerships/sponsorships. Objective is being achieved. Programs and events are marketed and supported through partnerships and collaborations with the following organizations and agencies: Pacific Radio Group, Dept. of Research & Development, Hawaii Tourism Authority, Queen Lili'uokalani Children's Center, Halau Hula O Kou Lima Nani E, Hawaii Tropical Flowers Association, Moku O Keawe Foundation and the Hawaii Ballroom Dance Association. 4. Advertise and promote the Cultural & Community Arts programs and activities through our quarterly "Arts Visions" newsletter and media such as radio, television, periodicals and newspapers. Objective is being achieved. Advertised and promoted events and programs through our quarterly program guide, Hawaii Tribune Herald, Hawaii Tourism Authority, West Hawaii Today, Pacific Radio Group, Big Island Visitor's Bureau, KWXX, KPUA, KIPA, KWYI, Honolulu Advertiser, Star Bulletin and Hawaiian Airlines. Six Month Progress Report on Program Objectives for FY 2008-09 24 PARKS & RECREATION ELDERLY ACTIVITIES EAD Administration The division will provide and/or facilitate a wide array of services and opportunities and evaluate the quality of services provided by: 1. Coordinating a service delivery system that addresses the needs and interests of older adults by providing comprehensive and coordinated services, represented by the division's six major programs, for over 9,659 seniors annually and conducting an annual evaluation on each program. Objective is being achieved. Provided services to 9,457 seniors, or 97% of the established objective of 9,659 seniors and conducted evaluations on 6 of the six (6) EAD programs or 100% of the objective of six (6). The division will pursue the help from persons and groups to improve and maintain P&R facilities and enhance programs/services/activities by: 2. Maintaining the EAD Advisory Council made up of representatives from the 25 senior citizen clubs, 15 nutrition sites and the RSVP Advisory Council by conducting at least one general meeting in January and six district meetings in July of each fiscal year servicing 40 presidents/chairpersons islandwide. Objective is being achieved. Arranged six (6) Advisory Council district meetings or 86% of the objective of seven annually. The division will provide regular facilities and safety inspections and training for staff by: 3. Maintaining an EAD Safety Committee with at least one representative of each program meeting quarterly to enforce safety procedures, improve unsafe conditions affecting staff and seniors and give feedback to the department safety committee, as needed, and conduct a safety on-site evaluation semi-annually (January and July) of 32 senior center facilities and conduct safety evaluations/training for 50 EAD staff by June 30, 2009. Objective is being achieved. Arranged two safety meetings or 50% of the established objective of four annually. Conducted one semi-annual safety facilities inspection of 32 senior center facilities and conducted 89 staff safety evaluations/training or 50% and 178% of the established objective of two semi- annual inspections of 32 facilities and 50 staff evaluations/training respectively. Six Month Progress Report on Program Objectives for FY 2008-09 25 PARKS & RECREATION ELDERLY ACTIVITIES In order to keep the public informed of its activities the division will: 4. Produce at least one "Video Highlights" of the division's activities annually. Objective achieved: Produced one "Video Highlights" (Kupuna Hula Festival) of the division's activities or 100% of the objective of one. 5. Maintain the division's Kupuna News magazine by providing information on all EAD program activities and printing at least 2,800 copies for distribution to over 200 organizations quarterly. Objective is being achieved. Printed and distributed two issues of the Kupuna News magazine, or 50% of the objective of four issues. Six Month Progress Report on Program Objectives for FY 2008-09 26 PARKS & RECREATION ELDERLY ACTIVITIES EAD Recreation 1. Provide and promote active and passive recreational, cultural and.leisure opportunities to 2,500 unduplicated individuals 55 years and older at 25 senior centers islandwide by June 30, 2009. Objective achieved. Served 2,693 or 108% of the established objective of 2,500 seniors at 25 senior centers or 100% of the established goal of 25 senior centers. 2. Serve 1,025 older adults in recreational, educational, health-related and cultural classes at 25 senior centers by June 30, 2009. Objective achieved. Served 1,928 older adults or 188% of the established objective of 1,025 older adults in recreational, educational, health related and cultural classes at 25 senior centers or 100% of the established objective of 25 senior centers. 3. Provide at least eight districtwide activities for a total of 1,475 older adults in Puna/Ka`u, North and South Hilo, North and South Kona, North and South Kohala, and Hdmalcua by June 30, 2009. Objective achieved. Provided 18 district activities or 225% of the goal of eight, activities for a total of 1879 older adults or 127% of the goal of 1,475 older adults. EAD Special Program 1. Provide at least six countywide/state/national/international events for 1,400 older adults by June 30, 2009. Objective achieved. Provided at least eight or 133% of the established objective of six events and served 1,302 or 93 % of the established objective of 1,400 older adults. 2. Serve a total of 900 older adults in at least four countywide special events and serve 200 older adults in one statewide event by June 30, 2009. Countywide: Provided six or 150% of the established objective of four countywide events and served 614 or 68% of the established objective of 900 older adults. Six Month Progress Report on Program Objectives for FY 2008-09 27 PARKS & RECREATION ELDERLY ACTIVITIES Statewide: Objective Achieved Provided one or 100% of one statewide event, and served 407 or 203% of the established objective of 200 older adults. 3. Provide one cultural event for 300 older individuals on a county/state/international level that will attract a total of 1,200 attendees by June 30, 2009. Provided one or 100% of the established objective of one cultural event and served 281 or 94% of the established objective of 300 older adults. Attracted 1,634 or 136% of the established objective of 1,200 attendees. Six Month Progress Report on Program Objectives for FY 2008-09 28 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX 1. Continue focusing on the rainforest theme by acquiring 2 new animals. Objective achieved. A Giant Madagascan Day Gecko and Leopard Gecko were acquired from the Department of Agriculture Plant Quarantine Division. 2. Plan and implement three night activities at the Zoo by June 30, 2009. Objective is being achieved. One night program on the Nene was held on 8/22/08. We are currently in the process of planning an additional night program in partnership with "Friends of Hawaii Volcanoes National Park" on Endemics to Exotics. We will only be able to have two night programs by June 30, 2009 3. Successfully breed two animal species for exhibit or to trade with other facilities. Objective is being achieved. Although the Two-Toed Sloths produced an offspring, it did not survive beyond 8 weeks of age. We currently have 3 Hawaiian Gallinule eggs in incubation. 4. Continue to work with community groups to help facilitate 21 projects for improvements at the Zoo and Equestrian Center. Objective is being achieved. 13 volunteer community projects have been undertaken thus far this fiscal year. 5. Provide 45 educational guided tours of the Pana'ewa Rainforest Zoo and Gardens annually through Friends of the Zoo. Objective is being achieved. 17 guided tours were conducted by zoo docents thru December 2008, with 830+ children participating. 6. Continue to make information on the Pana`ewa Rainforest Zoo and Gardens available on the internet by working with Friends of the Zoo to maintain a Zoo web site. Objective is being achieved. Friends of the Zoo (FOZ) continues to maintain the zoo website at www.hilozoo.org. They have recently found a new volunteer webmaster and we will work with them to keep the information current. A link to the site is on the Parks & Recreation webpage. Six Month Progress Report on Program Objectives for FY 2008-09 29 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX 7. Continue to offer Friends of the Zoo docent training to assist with guided tours of the Zoo as well as outreach programs by providing at least 1 docent training session each year through Friends of the Zoo. Objective is being achieved. The Zoo Education/Information Specialist is working with FOZ to schedule Docent training for February 2009. 8. Provide a well maintained Rodeo Arena, Racetrack and stables for the Equestrian community: a. replenish the Arena surface material annually This project will probably be deferred due to current budget restrictions. b. inspect Arena and stables monthly and report to Department This has not been accomplished. c. with the Rodeo community, host 3 rodeo events annually The rodeo season is coming up in the Spring. d. with the Equestrian community, host 2 races or dressage events annually. The Equestrian Center hosted 3 Dressage events so far this year. a Six Month Progress Report on Program Objectives for FY 2008-09 30 PARKS & RECREATION 'ALAE CEMETERY 1. Maintain cemetery grounds and pavilion to acceptable standards. Objective achieved. Maintenance is ongoing. 2. Assign and record all burials. Location Number of Caskets Number of Urns Alae 43 24 0 Final Status Report on Program Objectives for FY 2007-08 1 PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAII 1. Continue to seek community assistance in beautifying the cemeteries. Work with Sons and Daughters of Veterans for a project per year. Work with HCCC for clean- up preparation for special ceremonies and holidays. Work with.Golf Course Superintendent's Association for Veterans #3 improvement. No community assistance beautification projects took place during FY 07-08 for Vets Cemetery I, II, or III. 2. Continue to coordinate development of the East and West Hawaii Veterans Cemetery with the Veterans Advisory Committee and the Department of Defense. Objective achieved. Patricia Engelhard has met with Veterans Advisory Committee on a monthly basis and has shared status reports on cemetery development. Parks Maintenance has addressed concerns brought forth by the committee. Final Status Report on Program Objectives for FY 2007-08 2 PARKS & RECREATION RURAL CEMETERIES 1. Continue maintenance of cemetery grounds. Objective achieved. Maintenance is ongoing. 2. Assign and record all burials. Location Number of Caskets Number of Urns Hawi 1 3 Honoka`a 0 0 Kainehe (aka 0 0 Kukai`au Kukuihaele 0 0 Naalehu 3 2 Waimea 3 0 i I. Final Status Report on Program Objectives for FY 2007-08 3 PARKS & RECREATION HAWAII COUNTY BAND i I. Provide musical services for the island residents and visitors by working with community organizations and providing 40 musical services annually (e.g. parades, ceremonies, festivals, concerts and special events.). Objective achieved. Hawai'i County Band provided 45 performances during the FY 2007-08. These services include parades, concerts, patriotic ceremonies and special events in Hilo, Volcano, Waimea, Honoka`a, Pana`ewa, Pahoa, and Kea'au. 2. Provide I I monthly Mo`oheau Bandstand concerts that are entertaining, educational, musically challenging, and historically significant. Objective achieved. Provided 12 monthly Mo`oheau Park concerts during FY 2007-08. All concerts were very well attended and well received by the crowd in attendance. A brief history of the Hawaii County Band is presented to the audience at concerts to inform the public of the band's cultural and historical significance. In addition, program notes on selections being performed, are presented to the audience. in order to help the audience better understand each work. To insure that the band plays a variety of quality music, pieces are chosen from selected national lists such as the National Band Association, Music Educators National Conference, The Instrumentalist, and the College Band Directors National Association. Every monthly concert tries to incorporate either a featured solo or popular selection. 3. Sponsor the Intermediate and High School Concert Band Festival, which showcases school bands from the Big Island and elsewhere. i Objective achieved. The Big Island Band Festival was held on Saturday May 10th at the Afook-Chinnen Civic Auditorium. The festival ran from 4pm to 9:30 pm and featured 10 bands from the Big Island and 3 from Oahu. i The Big Island Intermediate and High School Select Band was be held on March 2tn at Hilo High School. Students from Hilo, Waiakea, Kamehameha,Kea'au, and Konawaena participated in this event. Students rehearsed for 4 weekends at Waiakea Intermediate and Kea'au High School. i Final Status Report on Program Objectives for FY 2007-08 4 PARKS & RECREATION HAWAII COUNTY BAND 4. Feature at least two young musicians as soloists at the April or May Mo`oheau Bandstand Concert, which provides musically educating opportunities for the young people of the County of Hawaii, annually. Objective achieved. The Hawaii County Band featured two young soloists on the May 2008 Mo'oheau Park band Andrew Springer played "Trumpet in Night" by Harry Simeone and Dylan Suehiro played Nikolai Rimsky Korsakov's "Concerto for Trombone". 5. Introduce 20 new musical pieces per year to provide musical challenges to the band members. Objective achieved. To date, 25 new pieces have been performed. I Final Status Report on Program Objectives for FY 2007-08 5 PARKS & RECREATION WEST HAWAII BAND 1. Provide musical services for island residents and visitors by working with community organizations and providing 20 - 25 musical services annually. ( eg. Parades, ceremonies, festivals, concerts, and special events) Objective not achieved. Provide 15 performance services including: Fourth of July, Veteran's Day, Aloha Festivals, International Billfish Tournament, Life Care Center, Kona Coffee Parade, and 3 different Christmas Parades 2. Provide 6 monthly concerts that are entertaining, educational, musically challenging and historically significant. Objective not achieved. Provided 2 concerts for Life Care Center and 2 for West Hawaii Veterans. Began regular, bi-monthly concerts at Hulihe'e Palace starting 6/15/08 and continuing past July 2008. 3. Feature a young musician as soloist at the March or May monthly concert, to provide music education opportunities for the young musicians of Hawai'i County. Objective not achieved. We will be contacting local band directors and potential soloist shortly to meet this objective in the next fiscal year. 4. Introduce 20 new pieces per year to provide musical challenges for the band. Objective achieved. More than 20 new pieces have been introduced either for sight reading, rehearsal, or performance purposes. Newly introduced pieces have included but are not limited to "Mars" by Gustav Holst, "Selections from Masterpiece Theater", several Bach pieces, several etudes, and chorales from the well known Claude T. Smith book, several pieces by Bud Dant, "The Flintstones", "The Beach Boys", and "Peter Gunn". i Final Status Report on Program Objectives for FY 2007-08 6 PARKS & RECREATION ADMINISTRATION 1. Continue to distribute P&R Service survey at all staffed facilities and activities/events conducted by the department. Objective achieved. Survey results are compiled quarterly and shared with all employees. 2. Continue to update information for Divisions and Sections on the County of Hawaii website on a timely basis. Objective achieved. Our Departmental Data Processing Coordinator continues to update the website with quarterly program guides, special events information and departmental rules and regulations. 3. Continue implementation of the transition plan for accessibility to public facilities during the fiscal year. Objective achieved. Implementation of the Transition Plan through individual architectural barrier removal projects for access to public facilities is ongoing. Of the 23 individual Schedule I projects, 22 have been completed and 1 of the projects is being re-designed. Of the 28 individual Schedule II projects, 12 have been completed, 3 are in active construction, 4 are ready to be publicly bid, and 9 are in various stages of design completion. There are also 5 Schedule III projects for which design plans are completed and 2 which are in various stages of design. 4. Continue implementation of the transition plan for program accessibility during the fiscal year. Objective achieved. The ADA Recreation Specialist: • Completed a 182 page report "Progress on the ADA Transition Plan for Programs of the Department of Parks and Recreation". Met with Corporation Counsel and the ADA coordinator to plan DCAB report procedure, interviewed the nine Division Heads for their input, drafted the report for review with Administration, and wrote the final draft for submission to DCAB. • Created and conducted Recreation Staff training with an update on the transition plan, a Summer Fun Evaluation, and a Program Access Questionnaire. • Presented ADA awareness training for the Friends of the Zoo docents. i I Final Status Report on Program Objectives for FY 2007-08 7 PARKS & RECREATION ADMINISTRATION • Attended DCAB presentation "Interagency Action Plan for Emergency Preparedness of People with Disabilities (four days after the earthquake). • Completed a new policy on chair lift procedures for Aquatics staff. • Contributed to research and discussions on service animal policy for the Zoo. • Checked on best practices in Zoo accessibility for online access page and access map of Pana`ewa Zoo. • Provided information and referral and processed modification requests. • Created new Pool Orientations for patrons with disabilities and their direct service workers (DSWs) resulting in agency groups and individuals with their personal assistants attending our pools regularly. • Worked with ADA coordinator on individual modification requests resulting in facilities improvements at KCAL. • Observed and made recommendations to assist staff with inclusive swim classes. 5. Continue implementation of the transition plan for playground safety and accessibility during the fiscal year. Objective achieved. We are in the process of working with community groups to identify the specific playground needs of their community and generating bid packages for procurement of the appropriate playground equipment. New playgrounds at Shipman Park, Hawaiian Beaches Park, Pahoa Neighborhood Facility and Volcano Park, Puna are under construction. New playgrounds at Mt. View Park, Puna and Pualani Park, N. Kona are in design. There are also plans to improve the playground at Higashihara Park in S. Kona. 6. Maximize resources by encouraging the "Friends of the Park" program and identify a minimum of five community service projects that focus on maintenance and/or improvements to park facilities. Objective is being achieved. New "Friends" agreements signed for: • Mabel De Silva, Kapa`a Ohana/Keep Hawaii Beautiful: beautification and maintenance at Kapa`a Beach Park. • Jeffrey Cho, La`Friends: pick-up rubbish and hand weed at La`aloa Beach Park. • Shari Jumalon / Shanandore Tavares, Kona Marlins Cheer & Football: maintain bins and collect recyclable materials at Kona Scenic Park. • David Kurohara, Haaheo Soccer Club: improve and maintain berm field at Bayfront Soccer Fields. • Dylan Suehiro, Boy Scout Troop 36: Eagle Scout project for landscape improvements at Liliuokalani Park. Final Status Report on Program Objectives for FY 2007-08 8 PARKS & RECREATION ADMINISTRATION • Terrence Matsuno, Boy Scout Troop 36: Eagle Scout project for landscape improvements at Liliuokalani Park. • James Yoshimoto, Boy Scout Troop 78: Eagle Scout project to install fencing on Hilo Bayfront Soccer Fields. 7. Provide at least one technical job specific training for 50% of administrative staff. Objective achieved. As of June 30, 2008 at least one job specific training was provided for 77% of the administrative staff (17/22 employees). I i I Final Status Report on Program Objectives for FY 2007-08 9 PARKS & RECREATION PARKS MAINTENANCE 1. Maintain completion range of 2,100 - 2,200 work orders on an annual basis. Objective achieved - 2,874 work orders completed. i 2. Undertake two parks improvements projects per district (18). • One of which supervisor to work with a community group to improve the parks - 1 park per district minimum. Objective Achieved. 113 park improvement projects were undertaken and completed- 78 in- house, 35 by volunteers. 3. Monitor complaints filed for strategic planning purposes for maintenance and services improvements. • Record type, number, district, etc. of complaints and implement necessary maintenance procedures, standards, training, discipline, etc. for corrections. Objective achieved. 90 complaints were recorded. Follow-up made for corrections. • Make annual inspections of facilities with responsible supervisor. (9 districts) Analyze and discuss methods of improvements. Objective achieved. Inspections of facilities made randomly by the Parks Maintenance Superintendent of the nine responsibility centers. Discussions with supervisors were conducted as needed for corrections. i 4. Provide for safe facilities and grounds. • Conduct safety inspections of facilities: Weekly by supervisors (52 per supervisor = 468 total inspections/year). Superintendent to conduct safety inspections on all facilities on a semi- annual basis. • Correct hazards on a timely basis. Objective achieved. 52 weekly safety inspections were conducted for each of the nine districts. Corrections were made in a complete and timely manner. Inspection reports were audited randomly by the Superintendent of Parks Maintenance. I Final Status Report on Program Objectives for FY 2007-08 10 PARKS & RECREATION PARKS MAINTENANCE 5. Provide for a safe working environment. • Participate with department safety committee and discuss and evaluate accident reports. • Correct any hazardous conditions or practices. • Provide a minimum of one safety instructional sessions per crew each month (108). • Review and upgrade Park Maintenance Safety and Health Program to include required written safety programs and HIOSH safety training documentation. Objective achieved. Division representative is assigned to attend P&R safety committee meetings. Corrections were made on a continuous basis to eliminate the hazards. A minimum of 12 safety topics were presented to all Parks Maintenance personnel for FY 07/08. All safety training was properly documented and filed at the Parks Maintenance Administration Office. Comprehensive reviews were conducted on Parks Maintenance HazCom, Respirator, and Bloodborne Pathogen Safety Programs. Upgrades to these programs were initiated. i 6. Continue to perform random checks of facilities. Objective achieved. Conducted onsite park inspections in each district. 7. Continue implementation of uniform maintenance standards for all facilities. Objective achieved. Ongoing training of uniformed maintenance standards continued throughout FY 2006-07. Full implementation date- July 1, 2009. I Final Status Report on Program Objectives for FY 2007-08 11 I PARKS & RECREATION RECREATION L Provide introductory instruction in all recreational facilities in at least 4 of the following sport's (basketball, baseball, volleyball, track and field, tennis, flag football, badminton) for children and adults, one or more in each respective season (i.e. Fall - basketball; Winter - baseball and track/field; Spring - volleyball; summer - tennis/flag football). Objective achieved during the summer fun, fall and winter inter-sessions. 2. Provide at least six seasonal arts and craft activities for children and adults in all recreational facilities (i.e. Fall - Halloween/Thanksgiving/Christmas craft activities; Winter- Valentines/St. Patrick/Easter activities; etc.). Objective achieved during the summer fun, fall and winter inter-sessions. 3. Maintain a safe facility, free of hazards for all activities, patrons and employees by conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a quarterly basis. Objective achieved 4. Plan, organize and implement a minimum of two district-wide events in each respective district that is responsive to the respective community's needs and interests (i.e. Hilo District - The Biggest Easter Egg Celebration; Hamakua District - Hamakua Fun Day; etc.). Objective is being achieved. HILO DISTRICT: 1. Halloween Carnival Games at the Butler Building 2. Jimmy Yagi's Basketball Clinic 3. Halloween Fun Run 4. Biggest Easter Celebration 5. Exponent Track Meet 6. Age Group Track Meet HAMAKUA DISTRICT: 1. Papaaloa Haunted House 2. Super Saturday Basketball League in conjunction with N/S Kohala district 3. Ohana Fishing Tourney 4. Christmas: Santa's Workshop I Final Status Report on Program Objectives for FY 2007-08 12 PARKS & RECREATION RECREATION PUNA/KA'U DISTRICT: 1. Ka u's Halloween celebration 2. Puna's Halloween Treat 3. Hershey Track Meet N/S KOHALA DISTRICT: 1. Super Saturday Basketball League in conjunction with Hamakua district 2. Ohana Fishing Tourney 3. Age Group Track Meet 4. Exponent Track Meet N/S KONA DISTRICT 1. Halloween Celebration 2. Ka Lae Iki Baseball Clinic 5. Develop a minimum of six partnerships with other recreation providers as well as community organizations to maximize'service and activities to the public (i.e. summer camping program in partnership with the YMCA). Objective is being achieved. HILO DISTRICT: 1. Halloween Carnival Games at the Butler Building Partnered with Hilo Jaycees, Meadow Gold Dairies, Hilo High Key Club, Waiakea High Key Club, and Hilo Jaycees Boosters. 2. Jimmy Yagi's Basketball Clinic (partnered with Jimmy Yagi, Bill O'Rear, Don's Grill and Hawaiian Air.). 3. Halloween Fun Run (partnered with Big Island Runners and Big Island Candies.). 4. Biggest Easter Celebration partnered with Hilo Jaycees, Waiakea High Key Club, Hilo High School Key Club, Meadow Gold Dairies, Fukunaga Electric, Kandis Drive In, T&T Electric, Big Island Candies, Hilo Candy, and McDonalds. 5. Exponent Track Meet partnered with Key Club, UHH Cross Country Track Team, Kamehameha School 6. Age Group Track Meet partnered with Key Club, UHH Cross Country Track Team, Kamehameha School 7. PeeWee Basketball Camp partnered with Don's Grill, Meadow Gold, and Uka Community Association i Final Status Report on Program Objectives for FY 2007-08 13 PARKS & RECREATION RECREATION HAMAKUA DISTRICT: 1. Papa'aloa Haunted House (partnered with Koaniani Community Association) 2. Ohana Fishing Tourney partnered with various fishing stores island wide (Dino's, Itsu's, Tokunaga, etc.) 3. Super Saturday Basketball League partnered with S. Kohala Recreation PUNA/KA'U DISTRICT: 1. Ka'u's Halloween celebration (partnered with Pahala Community Association and various businesses in Naalehu.) 2. Hershey Track Meet partnered with Kamehameha School, UHH Cross Country Track team, HRPA, Hershey International 3. Puna Bike and Hike partnered with Shipman Industries N/S KOHALA DISTRICT: 1. Ohana Fishing Tourney partnered with various fishing stores island wide (Dino's, Itsu's, Tokunaga, etc.) 2. Super Saturday Basketball League partnered with Hamakua Recreation 3. Softball Clinic: partnered with UHH Softball team and Kamuela Deli 4. Installation of the outdoor basketball system: partnered with the local sports groups and West Hawaii Concrete. N/S KONA DISTRICT: 1. Halloween Celebration (partnered with Solid Rock Ministries.) 2. Ka Lae Iki Baseball Clinic partnered with UHH Athletics, Kanuha Foundation, Gifford Foundation, Pizza Hut, County of Hawaii .6. Provide quarterly training for the P&R staff on various issues, ADA concerns, safety issues, self-improvement/enhancement, etc. Objective achieved. j August 11 Positive Coaching Alliance August 22 Anti-Discrimination and Harassment August 24 Professional Development Training October 19 Defensive Driving Workshop (EH) October 30 Positive Coaching Alliance January 25 Track and Field Workshop February 15 Defensive Driving Workshop (WH) March 14 Evaluation of Track and Field April 18 Professional Development Training May 16 Bloodborne Pathogen certification, First Aid/CPR Update June 9-10 Summer Fun Mandatory training Final Status Report on Program Objectives for FY 2007-08 14 PARKS & RECREATION RECREATION 7. Provide the Department with at least two ADA training sessions. Objective achieved July 5 Adapted aquatics video briefing with Pahala lifeguard for Summer Fun Sept. 19 ADA Awareness for Zoo Staff and FOZ Oct. 12 Staff Discussion for ADA Maintenance Checklist 8. Finalize a strategic plan for the division by the end of the fiscal year. Objective not yet achieved. 9. Provide complete fingerprinting background checks on all new employees, temporary hires and volunteers who work in close proximity to children. Objective achieved. Fingerprinting background checks were done on all Summer Fun, Fall(Winter Inter-session hires and volunteers. 10. ADA Specialist to update language on registration forms, parent handbook and other printed materials for the public. Objective achieved. ADA Specialist updated language on all forms and handbooks on a yearly basis. 11. Obtain at least one grant to fund activities in the rural district. Objective achieved. A $2,000 grant was obtained for the HOVE summer fun program. Final Status Report on Program Objectives for FY 2007-08 15 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM 1. Conduct a minimum of 20 Summer Fun programs island-wide. Objective not achieved. Panaewa park pavilion still not repaired after fire last new years and Hawaiian Beaches had to be cancelled due to only 4 participants. We moved the 4 to Pahoa. 1. Naalehu Clubhouse 11. Pahala Community Center 2. HOVE 12. Mt. View 3. Keaau 13. Pahoa 4. Yano Hall 14. Andrews Gym 5. Waiakea Uka 15. Kawananakoa Gym 6. Carvalho Park 16. Papaikou 7. Papaaloa 17. Waimea 8. Honokaa 18. Waikoloa 9. Kohala 19. Waiakea Recreation Center 10. Kailua Gym 2. Continue to conduct longer programs hours at majority of the sites. Objective achieved. This year, Honokaa went until 3 p.m. 3. Increase registration fees by $10. Objective achieved. 4. Form partnerships with Pana`ewa and Keaukaha Community Associations in which they provide scholarships for their youngsters i.e., $60 for an all-day program, community association subsidizes $30 for each community members' children. Objective achieved only for Keaukaha. Panaewa facility burned down on 1/1/07 and is yet to be rebuilt. 5. Work in partnership with the DOE or HCEOC to sponsor free lunch program for the following sites: Yano Hall, Hale Halawai, Kekuaokalani Gym, Kohala, Waimea, Waiakea Uka, Andrews Gym, Hilo Armory, Pana`ewa, Kawananakoa, Carvalho, Papa`ikou, Pa`auilo, Papa`aloa, Honoka`a, Pahoa, Kea`au, Mt. View, HOVE, Pahala and Na `alehu. Objective achieved except for Panaewa (facility burned down), Hawaiian Beaches (program cancelled), Hale Halawai and Kekuaokalani Gym in Kona did not qualify, Andrews and Waiakea Uka Gym did not qualify, Paauilo did not qualify and HOVE declined food service due to non-delivery from Pahala kitchen. i Final Status Report on Program Objectives for FY 2007-08 16 I PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM Yano Hall Kohala Waimea Hilo Armory Kawananakoa Carvalho Waiakea Rec. Ctr. Papaikou Papaaloa Honokaa- Pahoa Keaau Mt. View Naalehu Pahala 6. Supplement the regular Summer Fun program with various enrichment-type programs for those willing to pay the higher fee: • Develop and implement a special all-day educational/recreational program at Richardson Ocean Park, focusing on water. This will run for six weeks, from 8 a.m. to 3 p.m., targeting children in grades 2 - 5, at a cost of $160 per child. • Develop and implement a teen-scene programs at Pu`u`eo Community Center in East Hawaii and at Hale Halawai in Kona, teaching life's skills with emphasis on leadership training. This will run for six weeks from 8 a.m. to 3 p.m., targeting teens 12 - 17 years old, at a cost of $135 per teen. • Conduct an all-day enrichment program at Waiakea Recreation Center. This will run for six weeks and target children in grades 3 - 6, at a cost of $35 per class. • Conduct an all-day Summer Fun Academy at Hilo Armory to run for six weeks and target children in grades 1 - 4, at a cost of $160 per child. • Conduct a six-week Summer Tennis program for children in grades 1-6. Objective partially achieved. Richardson Ocean program and the Summer Tennis classes were cancelled due to insufficient enrollment Teen program at Hale Halawai was cancelled due to insufficient registration and temporary workers. Enrichment at Waiakea Recreation Center changed to regular summer fun program. Only the following programs were successfully conducted: 1. Hilo Armory Summer Fun Academy 2. Puueo Teen Scene 7. Develop a minimum of fifteen (15) Inter-Session Activities during Spring, Fall and Winter breaks. Objective achieved. Fall Inter-Session held at: 1) Waiakea Uka 2) Andrews Gym 3) Carvalho Park 4) Papaikou 5) Kohala 6) Kawananakoa i Final Status Report on Program Objectives for FY 2007-08 17 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM Winter Inter-Session held at: 7) Waiakea Uka 8) Andrews Gym 9) Carvalho Park 10) Kawananakoa 11) Wainaku 12) Papaikou 13) Kohala 14) Kailua Gym Spring Inter-Session held at: 15) Waiakea Uka 16) Andrews Gym 17) Carvalho Park 18) Kawananakoa Gym 19) Papaikou 20) Honokaa 21) Kohala 22) Kailua Gym 8. Integrate children with disabilities into the summer and inter-session programs wherever possible, through the assistance of the Therapeutic Specialist. Objective achieved. Final Status Report on Program Objectives for FY 2007-08 18 PARKS & RECREATION HO'OLULU PARK COMPLEX 1. Provide clean, safe and well-maintained facilities: a. Close each facility once per year for general clean up and minor repairs. Objective achieved. Civic was completed in November, 2007; Wong Stadium and Walter Victor in December, 2007; Aunty Sally's Luau Hale will be completed in February, 2008 and E. K. Multi-Purpose Stadium completed in March, 2008. b. Pressure wash each facility once every quarter. Civic - August and November, 2007; March and June, 2008 (100%) Wong Stadium - July and December, 2007; March and June, 2008 (100%) Walter Victor Stadium - August, 2006; November, 2007; February and May, 2008(100%) E. K. Multi-Purpose Stadium - September and December, 2007; March and June, 2008 (100%) Aunty Sally's Lu'au Hale - September and December, 2007; February and May, 2008 (100%) c. Check on safety hazards daily. i Objective achieved. Ongoing. Both day and night shift supervisors are required to fill out Daily Checklist forms which lists all repairs and safety hazards. Repair worker checks list and completes all necessary repairs. d. Clean and sanitize facilities before and after events in 99% of the cases. Objective achieved. Facilities are cleaned 100% of the time. During the fiscal year we had 2,482 activities. Each was cleaned and sanitized before and after each activity. e. Work with Safety Committee to have courtesy safety inspection annually. Objective achieved. OSHA did an inspection on September 13, 2007. 2. Provide a well-manicured playing surface at all ballfields (Wong Stadium and Walter Victor Baseball Complex): a. Mow lawn weekly, weather permitting, 90% of the time. Objective is being achieved. 52 weeks (100%) b. Close each ballfield at least one week annually for field renovations. Objective achieved. All fields were closed September, October and November, 2007 for field renovations. Final Status Report on Program Objectives for FY 2007-08 19 PARKS & RECREATION HO'OLULU PARK COMPLEX c. Aerate ballfields semi-annually. Objective achieved. December, 2007 and June 2008. d. Fertilize ballfields quarterly. Objective achieved. Fields were fertilized in July, 2007, December, 2007, March, 2008, and June, 2008. 3. Provide training for staff: a. Conduct safety talks on different topics every month. Objective achieved: July, 2007 - MSDS January, 2008 - Head Protection August, 2007 - P.P.E. February, 2008 - Back Safety September, 2007 - OSHA Inspection March, 2008 - Power Blower Safety October, 2007 - Proper Housekeeping April, 2008 - Herbicide Safety November, 2007 - Riding Mower Safety May, 2008 - Foot & Leg Safety December, 2007 - Eye Protection June, 2008 -Electrical Hazards b. Retrain employees on equipment use semi-annually. Objective achieved. Supervisors retrained employees in July, 2007 and February, 2008. c. Have supervisors conduct equipment maintenance training and have equipment maintained weekly. Objective achieved. Supervisors had training done in July and December, 2007 ; March and June, 2008. Equipment was maintained for 52 weeks during the fiscal year. Employees rotate equipment maintenance. d. Provide refresher course on Material Safety Data Sheet annually. Objective achieved . Had refresher course with employees in July, 2007. 4. Enforce rules and educate sponsors: a. Comply with Federal ADA, State OSHA, County, Department and Complex rules and regulations. Objective is being achieved. Rules are discussed with users and distributed with all applications. Supervisors are trained to enforce all rules. i Final Status Report on Program Objectives for FY 2007-08 20 PARKS & RECREATION HO'OLULU PARK COMPLEX b. Revise rules annually. Objective is being achieved. Rules were reviewed in July 2007 and revised as needed. c. Distribute rules with all applications. Objective achieved. Rules were distributed with all applications. 5. Work with Hilo Jaycees, Lehua Jaycees, Intake Service, schools and community groups for improvements to the Ho`olulu Complex: a. Complete one major improvement project. The Jehovah's Witnesses will be painting all of the curbings at Aunty Sally's and E. K. Also will re-stripe all parking stall lines at these facilities in January 2008. I b. Do beautification/landscaping project for each facility annually. Objective achieved. Each facility had beautification/landscaping done during the first two quarters and is ongoing. All ball fields were re-sodded and manicured. 6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an estimated 2,400 activities annually. Objective achieved. 2,482 activities were accommodated in FY 07-08. Final Status Report on Program Objectives for FY 2007-08 21 PARKS & RECREATION AQUATICS 1. Provide services at our nine (9) pool facilities with two (2) lifeguards on duty daily at Kona Community Aquatics Center and Sparky Kawamoto Swim Stadium and one lifeguard on duty daily at Pahoa Pool 95% of the time. Pahala, Kohala, Konawaena, Honoka`a, Laupahoehoe and NAS will have at least one lifeguard on duty Monday through Friday, 95% of the time. Objective achieved at KCAC, Pahoa, NAS, Pahala, Laupahoehoe, Kohala and Honoka'a. Not achieved at Kawamoto and Konawaena. 2. Offer recreational and lap swimming for approximately 700,000 patrons. Offer Learn-to-Swim and other water related courses to approximately 3,500 patrons at NAS Pool and Kona Community Aquatic Center 95% of the time year round and at least 8 weeks in the calendar year at all other pools. Objective not achieved. Patron count for Fiscal year 2007-2008 was 571,229. This was partially due to the extended closure of Kawamoto Swim Stadium for repairs. Learn to swim courses were offered however there were only 2,409 participants. 3. Develop and distribute a quarterly brochure of County of Hawaii pool facilities highlighting recreational and adult lap swimming hours as well as swim lessons, special events and programs. Objective achieved. 4. Initiate two (2) water safety instructor classes through American Red Cross instructor trainers for East and West Hawaii to increase the pool of candidates for Learn-to- Swim program instructors. Not achieved due to lack of Instructor Trainers on the Big Island. 5. Conduct two (2) American Red Cross Lifeguard Training, two (2) CPR for the Professional Rescuer and two (2) First Aid and safety classes at each of our nine (9) pool facilities during the fiscal year. Objective achieved. 6. Plan, promote and coordinate five (5) novice swim meets serving approximately 200 participants during August through November 2007. Objective achieved. Five (5) meets have been coordinated for approximately 175 participants. Final Status Report on Program Objectives for FY 2007-08 22 PARKS & RECREATION AQUATICS 7. Sponsor or provide major support to at least two (2) open water swim competitions, one on each side of the island. Objective achieved. Richardson's Rough Water swim and Hapuna Roughwater swim took place in July 2007. 8. Promote workplace safety for all staff by providing personal protective equipment and safety training such as Bloodbome Pathogens training and monthly safety talks for Aquatic Division supervisors. Objective achieved. 9. Replace or install lifeguard stands at all pool facilities offering lifeguards the best possible vantage point to survey patrons. Objective achieved. I Final Status Report on Program Objectives for FY 2007-08 23 PARKS & RECREATION CULTURE & COMMUNITY ARTS 1. Provide 60 workshops and classroom instructions in various disciplines, music, dance, drama, arts, crafts, and natural sciences at established sites Countywide. Objective achieved. Conducted a total of 76 workshops and classroom instructions or completed 100% of projected goal as of 06/30/08. 2. Develop and conduct at least one Cultural/Community event per quarter to preserve ethnic traditions and heritage, encourage craftsmanship and cottage industry. Objective achieved. Developed and conducted the 4`" of July Fest, Queen Lili'uokalani Festival, The Veteran's Day Parade, Moku O Keawe International Festival, First Hawaiian Independence Day Celebration, Christmas Wreath Display, Pahoa Christmas Parade, 15th Annual Waimea Cherry Blossom Heritage Festival, Kamehameha Day Lei Draping, Kamehameha Day Celebration on Moku Ola, Kamehameha Parade in Kailua-Kona as of 06/30/08. 3. Market programs by securing community involvement and financial support through six partnerships/sponsorships. Objective achieved. Programs and events were marketed and supported both financially through partnerships and collaboration with the following organizations and agencies: Pacific Radio Group, Department of Research & Development, Hawaii Tourism Authority, Hawaii Printing, Copy Center, Instant Sign Center, Queen Lili'uokalani Children's Center, Halau Hula Kou Lima Nani E, Meadow Gold Dairies, Hawaii Tropical Flowers Association, Hawaii Ballroom Dance Association, East Hawaii Veteran's League, ILWU, Hilo High ROTC Program, Hawaiian Arts, Hawaii County Council, Blue Hawaiian Helicopters, and the Lynx Foundation, Royal Order of Kamehameha, Pahoa Community Association, YMCA, Moku O Keawe Foundation. 4. Advertise and promote the Cultural & Community Arts programs and activities through our quarterly "Arts Visions" newsletter and media such as radio, television, periodicals and newspapers. Objective achieved. Advertised and promoted events and programs through our quarterly program guide, Hawaii Tribune Herald, West Hawaii Today, Pacific Radio Group, KWXX, KPUA, KIPA, KWYI, Honolulu Advertiser, Star Bulletin, Aloha Airlines, Hawaiian Airlines, and Hawaii Pacific Magazine, Big Island Weekly, KGMB, KITV, North Kohala Community Association, East Hawaii Veteran's League, Big Island Visitor's Bureau, and the Hawaii Tourism Authority. Final Status Report on Program Objectives for FY 2007-08 24 PARKS & RECREATION ELDERLY ACTIVITIES EAD Administration The division will provide and/or facilitate a wide array of services and opportunities and evaluate the quality of services provided by: 1. Coordinating a service delivery system that addresses the needs and interests of older adults by providing comprehensive and coordinated services, represented by the division's six major programs, for over 9,759 seniors annually and conducting an annual evaluation on each program. Objective achieved. Provided services to 12,535 seniors, or 128% of the established objective of 9,768 seniors and conducted evaluations on 6 of the six (6) EAD programs or 100% of the objective of six (6). The division will pursue the help from persons and groups to improve and maintain P&R facilities and enhance programs/services/activities by: 2. Maintaining the EAD Advisory Council made up of representatives from the 25 senior citizen clubs, 15 nutrition sites and the RSVP Advisory Council by conducting at least one general meeting in January and six district meetings in July of each fiscal year servicing 40 presidents/chairpersons islandwide. Objective achieved. Arranged seven (7) Advisory Council district meetings or 100% of the objective of seven annually. The division will provide regular facilities and safety inspections and training for staff by: 3. Maintaining an EAD Safety Committee with at least one representative of each program meeting quarterly to enforce safety procedures, improve unsafe conditions affecting staff and seniors and give feedback to the department safety committee, as needed, and conduct a safety on-site evaluation semi-annually (January and July) of 32 senior center facilities and conduct safety evaluations/training for 50 EAD staff by June 30, 2008. I Objective achieved. Arranged four safety meetings or 100% of the established objective of four annually. Conducted two semi-annual safety facilities inspection of 32 senior center facilities and conducted 93 staff safety evaluations/training or 100% and 186% of the established objective of two semi- annual inspections of 32 facilities and 50 staff evaluations/training respectively. Final Status Report on Program Objectives for FY 2007-08 25 PARKS & RECREATION ELDERLY ACTIVITIES In order to keep the public informed of its activities the division will: 4. Produce at least one "Video Highlights" of the division's activities annually. Produced one "Video Highlights" (Kupuna Hula Festival) of the division's activities or 100% of the objective of one. 5. Maintain the division's Kupuna News magazine by providing information on all EAD program activities and printing at least 2,800 copies for distribution to over 200 organizations quarterly. Printed and distributed four issues of the Kupuna News magazine, or 100% of the objective of four issues. I I i Final Status Report on Program Objectives for FY 2007-08 26 PARKS & RECREATION ELDERLY ACTIVITIES EAD Recreation 1. Provide and promote active and passive recreational, cultural and leisure opportunities to 2,500 unduplicated individuals 55 years and older at 25 senior centers islandwide by June 30, 2008. Objective achieved. Served 2,874 or 115% of the established objective of 2,500 seniors at 25 senior centers or 100% of the established goal of 25 senior centers. 2. Serve 1,025 older adults in recreational, educational, health-related and cultural classes at 25 senior centers by June 30, 2008. Objective achieved. Served 2,002 older adults or 195% of the established objective of 1,025 older adults in recreational, educational, health related and cultural classes at 25 senior centers or 100% of the established objective of 25 senior centers. 3. Provide at least eight districtwide activities for a total of 1,475 older adults in Puna/Ka`u, North and South Hilo, North and South Kona, North and South Kohala, i and Hamakua by June 30, 2008. Objective achieved. Provided 30 district activities or 375% of the goal of eight activities for a total of 2,279 older adults or 155% of the goal of 1,475 older adults. Activities were: Hamakua Ground Golf, Hamakua Hoolaulea, Keaau Salad Contest, 100 Year Birthday Celebration, Puna Fashion Show, Halloween Ground Golf, Turkey Trot, Kea au Cooking Contest, Kamana Art Show, Honokaa Christmas Project, ERS Teacher and Volunteer Christmas Recognition, Kamana Ballroom Dance, Hilo Casino Bash, West Hawaii Hokulia Lunch, Honokaa Sushi Demo, Friendship Gateball, Waimea Spring Fair, Mah Jong, Naalehu Casino Day, Seniors of Paradise Hula, Senior Stars Talent Show, Hawaii State Karaoke Revue, West Hawaii Casino, Mother's Day Tea Party, Senior Olympic Events and Double 9 Senior Golf. i FAD Special Program 1. Provide at least six countywide/state/national/intemational events for 1,500 older adults by June 30, 2008. i Objective achieved. Provided twelve events or 200% of the established objective and served 3,184 or 212% of the established objective of 1,500 older adults. Final Status Report on Program Objectives for FY 2007-08 27 PARKS & RECREATION ELDERLY ACTIVITIES 2. Serve a total of 600 older adults in at least three countywide special events and serve 700 older adults in two statewide events by June 30, 2008. Objective partially achieved. Provided ten or 333% of the established objective and served 2,025 or 337% of the established objective of 600 older adults. Provided one or 50% of two statewide events and served 792 or 113% of the established objective of 700 adults. The hosting of the second state event planned, the Hawaii State Sr. Bowling Tournament was cancelled due to a date conflict with the 2008 Moku O Hawaii Sr. Olympic Opening Ceremonies and Games held on June 18, 2008, at the Honokaa Complex, and the Kona Bowl facility whom the outer island bowlers requested for would also not commit to the reservations due to an anticipated lane renovations that was being planned. An alternative bowling facility did not suit the outer island bowlers, and they would not have attended the tournament. 3. Provide one cultural event for 200 older individuals on a county/state/international level that will attract a total of 1,200 attendees by June 30, 2008. Objective Achieved: Provided one or 100% of the established, and served 367 or 183% of the established objective of 200 older adults., Attracted 1,628 or 136% of the established objective of 1,200 attendees. I I i Final Status Report on Program Objectives for FY 2007-08 28 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX 1. Continue focusing on the rainforest theme by acquiring 2 new animals. Objective achieved. Acquired one scarlet macaw, one chinchilla, three blue dart frogs, two cotton-top tamarins, one alligator snapping turtle, ten amakihi and three pygmy goats. 2. Plan and implement three night activities at the Zoo by June 30, 2008. Objective not achieved, bat lecture held 7/13/07 and a lecture on plants with Don Hemmes was held 4/18/08. Other potential speakers had conflict in scheduling. 3. Successfully breed two animal species for exhibit or to trade with other facilities. Objective achieved. One Asian forest tortoise hatched 8/1/07 and a two toed sloth was born 12/10/07. 4. Continue to work with community groups to help facilitate 21 projects for improvements at the Zoo and Equestrian Center. Objective achieved. Thirty four community and service projects have been completed. 5. Provide 45 educational guided tours of the Pana' ewa Rainforest Zoo and Gardens annually through Friends of the Zoo. Objective not achieved. Forty two educational docent guided tours were provided. We had less visitors and groups visiting the zoo. 6. Continue to make information on the Pana`ewa Rainforest Zoo and Gardens available on the internet by working with Friends of the Zoo to maintain a Zoo web site. Objective achieved. Friends of the Zoo continues to maintain and update their Zoo Website on a regular basis. 7. Continue to offer Friends of the Zoo docent training to assist with guided tours of the Zoo as well as outreach programs by providing at least 1 docent training session each year through Friends of the Zoo. Objective achieved. Docent training was held in February/March 2008. I Final Status Report on Program Objectives for FY 2007-08 29 PARKS & RECREATION PANA`EWA RECREATIONAL COMPLEX 8. Provide a well maintained Rodeo Arena, Racetrack and stables for the Equestrian community: a. replenish the Arena surface material annually The arena was worked on and replenished with new cinder on 1/19/08,1/20/08 and 1/27/08. b. inspect Arena and stables monthly and report to Department Inspection of arena and stable was completed December 2007 and will be continued on a monthly basis. c. with the Rodeo community, host 3 rodeo events annually A rodeo event was held 8/18/07, 2/16/08 and 2/17/08. d. with the Equestrian community, host 2 races or dressage events annually. The equestrian community has held four dressage events on 7/14/07 & 7/15/07, 9/1/07 & 9/2/07,12/8/07 and 3/15/08 & 3/16/08. Final Status Report on Program Objectives for FY 2007-08 30 17 PLANNINI(i PLANNING PLANNING 1) Long-Range Planning a) Regional planning. Revise the General Plan to reflect adopted Community Development Plans, - complete the community development plans for Kona, Puna and North & South Kohala and adopt via ordinance by December 2008. Initiate community development plans in Kau, Hamakua and/or Hilo districts by June 2009 and conduct public outreach program in those areas to prepare them for the community development plans by December 2009. Utilize the CDP implementation process to define a sustainable framework and County implementation strategy for Hawaii Island. Objective Is Being Achieved: The Puna, Kona, North and South Kohala CDPs were adopted by Council by December 2008. The Kau CDP was initiated in September 2008. Member selection for the Kona, Puna, North and South Kohala CDP Action Committees are progressing. Community Development Plans were not funded for the Hamakua or Hilo areas. b) Infrastructure planning. Develop comprehensive infrastructure planning strategy which includes finance and implementation programs and tools such as a possible impact fee ordinance and other complementary mechanisms to replace the fair share contribution system by June 2009. Objective Is Partially Achieved: The proposed impact fee ordinance was not approved by Council. Work continues on resolving this issue. c) Smart growth principles. Continue to investigate and implement smart growth principles such as affordable housing initiatives, agricultural lands policies, preservation of open space and critical environmental areas, mixed-use infill development, and model pedestrian/bike-oriented projects by June 2009. Objective Is Being Achieved: The Kona Civic Center TOD Master Plan is moving forward. A consultant will be retained for this project. d) State Land Use Law. Seek legislation to amend the State Land Use Law to facilitate State land use boundary amendments that are consistent with the General Plan by June 2009. Objective Is Being Achieved: The department is supporting legislation introduced by state in 2009 to facilitate such amendments. Six Month Progress Report on Program Objective for FY 2008-09 1 PLANNING PLANNING e) Hazards and emergency response planning. Coordinate with other agencies to implement the multi-hazard mitigation plan and continue to improve the addressing system that supports the E911 emergency response system by June 2009. Objective Is Partially Achieved: The FY 09-10 supplemental budget request to hire a consultant to name the remaining un-named streets was not approved. Work continues to find funding for this project. f) Develop strategy for improving environmental mapping deficiencies that inform land use planning i.e. flood zones, drainage ways, wetland/buffer or aquifer recharge zones. Coordinate with other State and County agencies to integrate Important Agricultural Lands mapping consistent with State and County mandates. Objective Is Partially Achieved. 2) Regulatory System a) Evaluate and update the County's zoning and subdivision code to include updated street standards and streamlined procedures by June 2009. b) Maintain up-to-date versions of the zoning code, subdivision code, Board of Appeals, Planning commission and various department rules and forms that are accessible through the Internet. Objective Is Being Achieved: Up to date versions of the zoning and subdivision codes, Board of Appeals, Planning Commission, and Planning rules and forms are accessible through the Internet. 3) Public Participation/Information a) Explore innovative techniques for public participation and capacity building through the community development planning programs in conjunction with the Department of Research and Development. Continue community engagement in CDP implementation actions. b) Support and provide training to the Planning Commission, Board of Appeals, Kailua Village Design Commission, and Arborist Advisory Committee. c) Add to and improve the information available on the Internet. Objective Is Being Achieved. Six Month Progress Report on Program Objective for FY 2008-09 2 PLANNING PLANNING 4) Organizational Capacity a) Refine the new permit tracking system to provide more efficient workflow, permit status tracking, workload allocation, and links to the GIS system by June 2009. b) Add to the GIS capacity in terms of data development (street layer, aerial photography), software (spatial modeling, 3D visualization), and training (all key planning staff) by June 2009. c) Continue to provide training opportunities to increase staff capacity in land use planning, community planning skills and GIS . d) Evaluate department structure and organization to reflect increased community based planning focus in addition to regulatory functions. Expansion of West Hawaii planning office to full service functions. e) Increase capability to digitally access key information in the files to increase speed to retrieve information and minimize need to transport files between Hilo and West Hawaii office. Evaluate filing system in terms of digital document management systems and additional filing storage systems. Objective Is Partially Achieved. Six Month Progress Report on Program Objective for FY 2008-09 3 PLANNING COASTAL ZONE MANAGEMENT 1. Process all SMA Permit applications in the required time limit as specified by law and the County's Rules and Regulations. Objective Is Being Achieved. 2. Process all SMA Assessments within the specified 35-day requirement. Objective Is Being Achieved. 3. Conduct site investigation of alleged violations within two weeks of receipt of complaints. Objective Is Being Achieved. 4. Monitor all CZM-related legislative bills during the State Legislative session and provide testimonies as needed (January to May). Objective Is Being Achieved. 5. Attend all Marine and Coastal Zone Advocacy Council (MACZAC) meetings, which are normally held every other month. Objective Is Being Achieved. 6. Attend all State Office of Planning's CZM County Directors meetings, Ocean Resources Management Plan policy and working group meetings and subcommittee meetings. Objective Is Being Achieved. 7. As a public participation measure, provide a written report to the State Office of Planning CZM Program of all SMA Permit applications and their status. Objective Is Being Achieved. 8. Continue to advertise Planning Commission agenda and hearing notices for all SMA and SSV Permit applications as required by law. Objective Is Being Achieved. Six Month Progress Report on Program Objective for FY 2008-09 4 PLANNING COASTAL ZONE MANAGEMENT 9. Provide the Office of Planning with semi-annual reports within seven days after December 31, 2008 and June 30, 2009. Objective Is Being Achieved. 10. Continue to review Planning Commission and Planning Department Rules for compliance with enacted State laws and draft amendments to the rules for adoption. Objective Is Being Achieved. Six Month Progress Report on Program Objective for FY 2008-09 5 PLANNING PLANNING 1) Long-Range Planning a) Regional planning. Fine-tune the General Plan with proposed revisions, complete the community development plans for Kona and Puna, initiate community development plans in North & South Kohala, and conduct public outreach program in other parts of the island to prepare them for community development plans by December 2008. Objective Partially Achieved. Interim General Plan amendments have not been proposed. The Draft Kona and Puna Community Development Plans (CDPs) have been completed and are pending with the County Council for adoption. The Draft North Kohala and South Kohala CDPs also have been completed and are pending with the Planning Commission. The goal is to adopt by ordinance all three districts' CDPs by December 2008. The department is currently preparing for the public outreach program for the proposed Community Development Plan for the Kau district. b) Infrastructure planning. Develop comprehensive infrastructure planning strategy which includes finance and implementation programs and tools such as a possible impact fee ordinance and other complementary mechanisms to replace the fair share contribution system by June 2008. Objective Partially Achieved. Inquiries with a public financing consultant have been initiated to devise a comprehensive infrastructure financing strategy of which Impact Fees are a component. A draft Impact Fee Ordinance has been proposed and is still under consideration by the administration. It is hoped that the comprehensive infrastructure financing strategy exploration will shed further light on the Impact Fee issue to prompt decision-making. c) Smart growth principles. Continue to investigate and implement smart growth principles such as affordable housing initiatives, agricultural lands policies, preservation of open space and critical environmental areas, mixed-use infill development, and model pedestrian-oriented projects by June 2008. Objective Partially Achieved. Smart growth principles form much of the basis for the Community Development Plans in Kona, Puna and Kohala. In North Kona a.pattern of Transit Oriented Development (TOD) in the form of distinct, compact villages linked by major transit arterial and defined by open space has emerged as the preferred development scenario in the Kona CDP. Final Status Report on Program Objectives for FY 2007-08 1 PLANNING 4 PLANNING In Puna this desired pattern was established in the context of existing substandard subdivisions in conjunction with transportation improvements. Maintaining and strengthening the character and vitality of the existing rural villages like.Captain Cook, Kainaliu, Pahoa, Volcano Village and Hawi have driven policy and plans that were identified in each of the adopted CDPs. A revised roadway standards process led by Planning has involved community stakeholders resulted in a flexible and balanced road standard that addresses multi-modal concerns including bicyclists and pedestrians. The next steps will be to implement the CDP action items that express smart growth principles. Through awareness and commitment to the plans' implementation smart growth principles are being reflected in our community's built environment. d) State Land Use Law. Seek legislation to amend the State Land Use Law to facilitate State land use boundary amendments that are consistent with the General Plan by June 2008. Objective Not Achieved. The department did not introduce any legislation. e) Hazards and emergency response planning. Coordinate with other agencies to implement the multi-hazard mitigation plan and continue to improve the addressing system that supports the E911 emergency response system by June 2008. Objective Partially Achieved. The Planning Department is working closely with the Civil Defense Agency and the Department of Research & Development to develop a public education program called Project Kumiai. The department has been coordinating with Data Systems, Police and Fire departments and telephone vendors to update the corrections to the Master Street Address Guide. We have also requested funding for a consultant contract to address the unnamed streets so that street addressing can be updated. Final Status Report on Program Objectives for FY 2007-08 2 PLANNING PLANNING 2) Regulatory System a) Evaluate and reform the County's subdivision code to include updated street standards and streamlined procedures by June 2008. Objective Partially Achieved. A community involvement process with key stakeholders has been completed on the development of a revised, more flexible streets standard. A draft was prepared in July 2007 where the stakeholders were able to review the suggested roadway design standards and more refined comments were offered. A revised final draft was submitted in December 2007. The final draft still needs to be reviewed and implementation procedures defined with an adoption date hopefully in the early part of 2009. b) Maintain up-to-date versions of the zoning code, subdivision code, and various department rules that are accessible through the Internet. Objective Not Achieved. Current versions of the zoning and subdivision code and department rules are available online at the County website. These versions do not always reflect recent amendments to the zoning/subdivision code as adopted by Council. 3) Public Participation/Information a) Explore innovative techniques for public participation and capacity building through the community development and community readiness planning programs in conjunction with the Department of Research and Development. Objective Achieved. Through the CRP and CDP programs in Kona, Puna and Kohala the Planning department has undertaken the most extensive community involvement process in County history. Through the use of small group meetings, steering committees, and working groups; community open houses; specialized workshops on Land Use and GIS; and large community meetings, the community has been actively engaged in helping to define a vision and plan for their communities. Consultants in leading edge public participation technology have been brought in to hold public workshops to demonstrate potential future public involvement techniques. Final Status Report OD Program Objectives for FY 2007-08 3 PLANNING PLANNING b) Support and provide training to the Planning Commission, Board of Appeals, Kailua Village Design Commission, and Arborist Advisory Committee. Objective Achieved. The Planning department hosted the Hawaii Congress of Planning Officials conference which focused on sustainable development and best management practices. The conference was made available to members of the various commissions and boards. c) Add to and improve the information available on the Internet. Objective Partially Achieved. The zoning and subdivision codes, department rules are available on the Planning department website as well the entire County code on the County Council website. Numerous documents from various studies such as the Kapoho Subsidence Study are available online at the department website. The CRP and CDP process has been documented and made accessible via the internet. Other information such as the General Plan, interim amendments, and various Board/Commission business is also available online. Data Systems has made available CDs of GIS data and eventually will make these available via online services. This server will also be useful for intra-County departmental sharing of information. The system is currently being tested and adjustments made prior to release for public and intra-County use. 4) Organizational Capacity a) Refine the new permit tracking system to provide more efficient workflow, permit status tracking, workload allocation, and links to the GIS system by June 2008. Objective Achieved. The Planning Department implemented its Permit Tracking system in mid-2005. This system allows the department to track not only permits, but also individual correspondences that are submitted to the department. The implementation of this system has helped to define and refine the department's workflows. Various permit documents such as Use Permits, State Land Use ordinances and Rezone ordinances are linked on our GIS system to increase ease and efficiency in accessing this information for use in planning functions. Further refinement is ongoing. The Permit Tracking System has recently been enhanced with the integration of LaserFiche document management system, which allows for the viewing and archiving of the actual scanned images of correspondences submitted to the Planning Department, which increases efficiency and productivity. b) Add to the GIS capacity in terms of data development (street layer, aerial photography), software (spatial modeling, 3D visualization), and training (all key planning staff) by June 2008. Final Status Report on Program Objectives for FY 2007-08 4 PLANNING PLANNING Objective Partially Achieved. Additional data such as significant trees, zoning ordinances, flood zone and permit links, and subdivision plans have been added to current GIS layers. Ongoing data input is taking place as time permits increasing GIS data utility. c) Provide training opportunities to increase staff capacity in community planning skills and GIS and by June 2008. Objective Partially Achieved. Selected staff attended GIS conference in Honolulu and other learning opportunities on the mainland including community facilitation training, Smart Growth, Livable Communities and Coastal Zone Management workshops and conferences. d) Evaluate department structure and organization to reflect increased community based planning focus in addition to regulatory functions Objective Partially Achieved. With CDP planning, adjustments to department organization have taken place. Staff increases through new hires have taken place particularly in the Long Range division which is responsible for the CDP effort. The department revised its organizational structure to reflect this increasing specialization. Other shifts are being considered to adapt to future operations such as Historic Cultural Resources commission and separate Planning commissions. e) Increase capability to digitally access key information in the files to increase speed to retrieve information and minimize need to transport files between Hilo and West Hawaii office. Evaluate filing system in terms of digital document management systems and additional filing storage systems. Objective Partially Achieved. Vertical file installation is currently underway to provide efficient paper filing storage and should be completed by the end of November 2008. The department, along with several other select agencies, participated in the Electronic Document Management System (EDMS) Project, which aims to convert our paper records into digital images to facilitate document management as well as eventual access to these records by the general public. This document management system, called LaserFiche, was installed in May 2008 with training of all department staff completed with the exception of the West Hawaii Office due to its current lack of connectivity until such time the fiber optic data cables are installed. The department continues to train staff in the use of the document management system. Currently, all incoming correspondences are imaged into the system, which provides for easy transmittal of documents as well as a backup in case the original document is misplaced. Final Status Report on Program Objectives for FY 2007-08 5 PLANNING ..,..._COASTAL ZONE MANAGEMENT 1. Process all SMA Permit applications in the required time limit as specified by law and the County's Rules and Regulations. Objective Achieved. All SMA Major and Minor permits were processed within the required time limits. 2. Process all SMA Assessments within the specified 21-day requirement. Objective Achieved. 3. Conduct site investigation of alleged violations within two weeks of receipt of complaints. Objective Partially Achieved. 4. Monitor all CZM-related legislative bills during the State Legislative session and provide testimonies as needed (January to May). Objective Achieved. 5. Attend all Marine and Coastal Zone Advocacy Council (MACZAC) meetings, which are normally held every other month. Objective Partially Achieved. MACZAC has changed to meet on a quarterly basis. Due to scheduling conflicts, staff has been able to attend a few meetings. 6. Attend State Office of Planning's CZM subcommittee meetings. Objective Achieved. We attended and participated in meetings scheduled for the Counties, the Hawaii Ocean and Coastal Council, and the Hilo Watershed Advisory Committee. 7. As a public participation measure, provide a written report to the State Office of Planning CZM Program of all SMA Permit applications and their status. Objective Achieved. We provided written semi-annual reports to the State Office of Planning CZM Program within deadlines. Final Status Report on Program Objectives for FY 2007-08 6 PLANNING COASTAL ZONE MANAGEMENT 8. Continue to advertise Planning Commission agenda and hearing notices for all SMA Permit applications as required by law. Objective Achieved. 9. Provide the Office of Planning with semi-annual reports within twenty-one days after December 31, 2007 and June 30, 2008. Objective Achieved. 10. Continue to review Planning Commission and Planning Department Rules for compliance with enacted State laws and draft amendments to the rules for adoption. Objective Partially Achieved. Final Status Report on Program Objectives for FY 2007-08 7 FOLIC POLICE PREERM ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION 1. To accommodate at least 95% of request for Public Safety/Health Talks from the community. Of 28 requests for Public Safety/Health Talks, accommodated 28 requests or 100% of request. 2. To accommodate at least 95% of request for station tours for students and community members. Of 7 requests for Station Tours, accommodated 7 requests for 73 students and community members or 100% of request. 3. Conduct drug screening of all sworn personnel and initiate pre-employment testing of civilian personnel. With the exception of sworn personnel on extended leaves of absence, a total of 167 sworn personnel or 88 of sworn staffing were tested. No approval from HGEA to initiate pre-employment drug testing of applicants for civilian positions. 4. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and civilian positions within six months. As of December 31, 2008, sworn staffing at 98% (423 out of 432 authorized positions filled). As of December 31, 2008, Civilian staffing at 94%, (133 out of 141 positions filled). 5. Improve competence and professionalism of sworn and civilian personnel through advanced equipment purchases and provide 5,566 hours of on-going training. As of December 31, 2008, department personnel received a total of 4782 hours of training meeting 86% of this goal. Six Month Progress Report on Program Objectives for FY 2008-09 1 POLICE 1111 F-1111!w- ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION (continued) 6. Increase the level of proficiency in the Word Processing Center with a turnaround time of less than 12 days for processing reports. As of December 31, 2008, the turnaround time for Police Reports by the Word Processing Center is 9.4 days. 7. Process 85% of requisitions received from districts and bureaus within a month. Processed 5316 out of 5628 requisitions received or approximately 94% of requisitions received. 8. Fill 90% of all special duty requests for officers. Filled 2678 out of 2756 requests for special duty or 97% of requests. 9. Collect and reconcile 85% of leave applications within the month. Reconciled and collected 7564 out of 8605 leave applications or 88% of leave applications. 10. Fill 90% of requests for storeroom supplies within the month. Filled 835 out of 868 requests for storeroom supplies or 96% of request. Six Month Progress Report on Program Objectives for FY 2008-09 2 POLICE ADMINISTRATIVE BUREAU - Technical Services TECHNICAL SERVICES DIVISION 1. Process and issue at least 95% of road closure permits within the month received. As of December 31, 2008, processed 54 out of 54 road closure permits within the month received or achieving 100% of goal. 2. Issue at least 95% of impound letters to vehicle owners within a week. As of December 31, 2008, issued 80 out of 80 impound letters to vehicle owners within a week of receipt. 3. Issue at least 95% of traffic violation letters to vehicle owners within a week. As of December 31, 2008, issued 362 out of 362 violation letters to vehicle owners within a week of receipt. 4. Accommodate and complete processing 100% of requests for written driver's tests received per day. Effective July 1, 2008, the Driver Licensing Section was transferred to the Department of Finance. 5. Accommodate and complete processing 100% of requests for driver road tests received per day. Effective July 1, 2008, the Driver Licensing Section was transferred to the Department of Finance. 6. Accommodate and complete processing 100% of requests for CDL written driver's tests received per day. Effective July 1, 2008, the Driver Licensing Section was transferred to the Department of Finance. 7. Conduct at least 400 inspections of stations issuing safety checks. Effective July 1, 2008, the Driver Licensing Section was transferred to the Department of Finance. Six Month Progress Report on Program Objectives for FY 2008-09 3 POLICE ADMINISTRATIVE BUREAU - Technical Services TECHNICAL SERVICES DIVISION (continued) 8. Process at least 95 % of firearms permits within the month received. Processed 1216 out of 1216 firearms permits within the month received or 100% of goal attained. 9. Complete at least 95% of requests for mobile radio systems per month. Completed 78 out of 78 requests for mobile radio systems within the month received or 100% of goal attained. 10. Conduct at least 96 radio site inspections. Conducted 54 radio site inspections or 56% of goal attained. 11. Process and dispatch personnel to 100% of calls for service received. As of December 31, 2008, the Communications Dispatch Section, processed and dispatched personnel to 90,745 calls for service. Six Month Progress Report on Program Objectives for FY 2008-09 4 POLICE CRIMINAL INTELLIGENCE UNIT AND INTERNAL AFFAIRS Criminal Intelligence Unit 1. Complete 90% of assignments within 30 days. Completed 265 out of 265 assignments received within 30 days or 100% of goal attained. 2.' Complete 90% of criminal history checks of prospective employees of the department employees as well as other federal, state, and local law enforcement agencies within 30 days. Completed 224 out of 224 Criminal History checks within the specified thirty (30) day limitation, meeting 100% of goal. 3. Develop, maintain, and disseminate intelligence information, which can be utilized to produce no less than eleven (11) criminal investigations per month. Provided intelligence information, which in whole or in part led to the initiating of 33 criminal investigations, meeting 50% of goal. 4. Compile, produce, and forward to Office of the Police Chief no less than 32 intelligence reports per month, which are subsequently forwarded to appropriate commanders. As of December 31, 2008, completed 159 control reports maintaining 83% of this objective. 5. Provide assistance to other elements within the Police Department either through intelligence briefings on current crime trends and/or through no less than twelve (12) in-service training sessions per month. Provided 72 in-service briefings and training sessions for departmental personnel, maintaining 100% of this objective. 6. Conduct four (4) presentations to semi-annual Statewide Inter-County Criminal Intelligence Unit (ICCIU) conferences on major criminal activity within this jurisdiction. Along with gathering criminal intelligence from other jurisdictions, which may have a connection to our jurisdiction. As of December 31, 2008, conducted 2 presentations at semi-annual Statewide Inter-County Criminal Intelligence Unit (ICCIU) conferences. Six Month Progress Report on Program Objectives for FY 2008-09 5 POLICE CRIMINAL INTELLIGENCE UNIT AND INTERNAL AFFAIRS Internal Affairs 1. Conduct complete and thorough internal investigations seeking a monthly clearance rate of 67%. As of December 31, 2008, of the 35 internal investigations initiated, completed 31 Internal Investigations, meeting 89%of objective. 2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate of 85%. As of December 31, 2008, completed 30 Internal Inquires or 81% of the investigations, meeting 81% of objective. 3. Conduct no less that two monthly random and unannounced inspections of the different elements within the Department to ensure compliance with rules and regulations. As of December 31, 2008, conducted 20 monthly inspections, meeting 167% of objective. 4. Provide no less than three monthly in-service training sessions to other elements within the department to prevent and deter employee misconduct as well as to ensure procedural compliance in the investigation of employee misconduct. Conducted a total of 20 in-service training sessions, maintaining 111% of this objective. 5. Compile and provide a yearly report to the State Legislature on certain specific aspects of discipline meted out by the Department as required by law. In December 2008, submitted the report to the State Legislature meeting goal requirement. Six Month Progress Report on Program Objectives for FY 2008-09 6 POLICE OPERATIONS BUREAUS 1. To achieve a burglary clearance rate of 30%. Of 623 Burglary cases initiated, 114 cases were cleared achieving an average 183% Burglary clearance rate. 2. To achieve a theft clearance rate of 30%. Of 953 Theft cases initiated, 338 cases were cleared achieving an average 35.5% Theft clearance rate. 3. To achieve a robbery clearance rate of 60%. Of 12 Robbery cases initiated, 6 cases were cleared achieving an average 50% Robbery clearance rate. 4. To maintain a sexual assault clearance rate of 80%. Of 109 Sexual Assault investigations initiated, 95 cases were cleared achieving an average 87.2% clearance rate. 5. To attain at least a 65% service of Court Documents received. Served 2,339 of the 3,166 Court Documents received, approximately 73.9% of documents. 6. To recover a minimum of 57,000 marijuana plants, provided that the County of Hawaii accepts Federal and State grants to fund marijuana eradication missions by Vice Section officers. Recovered 2,232 marijuana plants or approximately 4% of objective. 7. To conduct 760 hard drug investigations (heroin, cocaine, and crystal methamphetamine). Initiated 78 hard drug cases, maintaining 10.3% this goal. 8. Crime Lab to achieve an assignment clearance rate of 80%. As of December 31, 2008, the Crime Lab cleared 412 cases to include the 346 that were assigned during this period. 93% clearance rate. Six Month Progress Report on Program Objectives for FY 2008-09 7 POLICE OPERATIONS BUREAUS 9. HI-PAL to serve 60 youths in three age groups for each month and a 30% participation of "at risk youths" out of all youths served. Served a combined total of 2361 youths for the three age groups; of this total, 991 or 42% were "at risk youths". 10. Community Policing Program to complete at least twenty-four Problem solving Activities and twenty-four Crime Prevention Activities annually, through the development of partnerships directed at resolving community-police problems resulting in the improvement of the quality of life for all citizens. As of December 31, 2008, completed 113 Problem solving Activities and 54 Crime Prevention Activities. 11. Community Policing Program complete at least forty-eight Abandoned Vehicle/Beautification Projects annually, through the development of partnerships with the community. Completed 87 projects or exceeding 181% of this objective 12. To provide at least four D.A.R.E. Curriculum (core classes) and/or training per month through the department's School Resource Officer Program. As of December 31, 2008, provided 31 D.A.R.E. Classes involving approximately 2,515 students from 22 schools and 2 training programs. Six Month Progress Report on Program Objectives for FY 2008-09 8 i POLICE Mill ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION 1. To accommodate at least 95% of request for Public Safety/Health Talks from the community. Of 49 requests for Public Safety/Health Talks, accommodated 48 requests or 98% of request. ' 2. To accommodate at least 95% of request for station tours for students and community members. Of 12 requests for Station Tours, accommodated 12 requests for 237 students and community members or 100% of request. 3. Conduct drug screening of all sworn personnel and initiate pre-employment testing of civilian personnel. With the exception of sworn personnel on extended leaves of absence, a total of 337 sworn personnel or 91 % of sworn staffing were tested. No approval from HGEA to initiate pre-employment drug testing of applicants for civilian positions. 4. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and civilian positions within six months. As of June 20, 2008, sworn staffing at 94% (406 out of 432 authorized positions filled). - As of June 30, 2008, Civilian staffing at 95%, (156 out of 164 positions filled). 5. Improve competence and professionalism of sworn and civilian personnel through advanced equipment purchases and provide 5,566 hours of on-going training. Department personnel received a total of 10,256 hours of training exceeding 100% of this goal. Final Status Report on Program Objectives for FY 2007-08 1 POLICE ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION (continued) 6. Increase the level of proficiency in the Word Processing Center with a turnaround time of less than 10 days for processing reports. As of June 30, 2008, the turnaround time for Police Reports by the Word Processing Center is 14.2 days. 7. Process 85% of requisitions received from districts and bureaus within a month. Processed 10,606 out of 11,326 requisitions received or approximately 94% of requisitions received. 8. Fill 90% of all special duty requests for officers. Filled 5,624 out of 6,207 requests for special duty or 91% of requests. 9. Collect and reconcile 85% of leave applications within the month. Reconciled and collected 11,774 out of 14,151 leave applications or 83% of leave applications. 10. Fill 90% of requests for storeroom supplies within the month. Filled 1,499 out of 1,518 requests for storeroom supplies or 99% of request. I I Final Status Report on Program Objectives for FY 2007-08 2 POLICE ADMINISTRATIVE BUREAU - Technical Services TECHNICAL SERVICES DIVISION 1. Process and issue at least 95% of road closure permits within the month received. As of June 30, 2008, processed 92 out of 92 road closure permits within the month received or achieving 100% of goal. 2. Issue at least 95% of impound letters to vehicle owners within a week. As of June 30, 2008, issued 195 out of 195 impound letters to vehicle owners within a week of receipt. 3. Issue at least 95% of traffic violation letters to vehicle owners within a week. As of June 30, 2008, issued 1,063 out of 1,063 violation letters to vehicle owners within a week of receipt. 4. Accommodate and complete processing 100% of requests for written driver's tests received per day. As of June 30, 2008, processed 8,863 out of 8,863 requests for written driver's test received per day. 5. Accommodate and complete processing 100% of requests for driver road tests received per day. As of June 30, 2008, processed 5,517 out of 5,517 requests for driver's road test received per day. 6. Accommodate and complete processing 100% of requests for CDL written driver's tests received per day. As of June 30, 2008, processed 1,319 out of 1,319 requests for CDL written driver's test received per day. 7. Conduct at least 400 inspections of stations issuing safety checks. Conducted 537 inspections or exceeding 100% of this goal. Final Status Report on Program Objectives for FY 2007-08 3 POLICE ADMINISTRATIVE BUREAU - Technical Services TECHNICAL SERVICES DIVISION (continued) 8. Process at least 95 % of firearms permits within the month received. Processed 1,697 out of 1,697 firearms permits within the month received or 100% of goal attained. 9. Complete at least 95% of requests for mobile radio systems per month. Completed 99 out of 100 requests for mobile radio systems within the month received or 99% of goal attained. 10. Conduct at least 96 radio site inspections. Conducted 96 radio site inspections or 100% of goal attained. 11. Process and dispatch personnel to 100% of calls for service received. As of June 30, 2008, the Communications Dispatch Section, processed and dispatched personnel to 184,295 calls for service. Final Status Report on Program Objectives for FY 2007-08 4 POLICE CRIMINAL INTELLIGENCE UNIT AND INTERNAL AFFAIRS Criminal Intelligence Unit 1. Complete 90% of assignments within 30 days. Completed 652 out of 652 assignments received within 30 days or 100% of goal attained. 2. Complete 90% of criminal history checks of prospective employees of the department employees as well as other federal, state, and local law enforcement agencies within 30 days. Completed 467 out of 467 Criminal History checks within the specified thirty (30) day limitation, meeting 100% of goal. 3. Develop, maintain, and disseminate intelligence information, which can be utilized to produce no less than eleven (11) criminal investigations per month. Provided intelligence information, which in whole or in part led to the initiating of 166 criminal investigations, exceeding 100% of goal. 4. Compile, produce, and forward to Office of the Police Chief no less than 32 intelligence reports per month, which are subsequently forwarded to appropriate commanders. As of June 30, 2008, completed 376 control reports maintaining 98%,, of this objective. 5. Provide assistance to other elements within the Police Department either through intelligence briefings on current crime trends and/or through no less than twelve (12) in-service training sessions per month. Provided 144 in-service briefings and training sessions for departmental personnel, maintaining 100% of this objective. 6. Conduct four (4) presentations to semi-annual Statewide Inter-County Criminal Intelligence Unit (ICCIU) conferences on major criminal activity within this jurisdiction. Along with gathering criminal intelligence from other jurisdictions, which may have a connection to our jurisdiction. As of June 30, 2008, conducted 4 presentations at semi-annual Statewide Inter- County Criminal Intelligence Unit (ICCIU) conferences. Final Status Report on Program Objectives for FY 2007-08 5 POLICE CRIMINAL INTELLIGENCE UNIT AND INTERNAL AFFAIRS Internal Affairs I 1. Conduct complete and thorough internal investigations seeking a monthly clearance rate of 67%. As of June 30, 2008, of the 59 internal investigations initiated, cleared 38 of the investigations or a 64% clearance rate. 2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate of 85%. As of June 30, 2008, of the 59 internal inquiries initiated, cleared 54 of the inquires or a 92% clearance rate, meeting 100% of objective. 3. Conduct no less that two monthly random and unannounced inspections of the different elements within the Department to ensure compliance with rules and regulations. As of June 30, 2008, conducted 39 monthly inspections, exceeding 100% of objective. 4. Provide no less than three monthly in-service training sessions to other elements within the department to prevent and deter employee misconduct as well as to ensure procedural compliance in the investigation of employee misconduct. Conducted a total of 39 in-service training sessions, maintaining 100% of this objective. 5. Compile and provide a yearly report to the State Legislature on certain specific aspects of discipline meted out by the Department as required by law. In December 2007, submitted the report to the State Legislature meeting goal requirement. Final Status Report on Program Objectives for FY 2007-08 6 POLICE OPERATIONS BUREAUS i 1. To achieve a burglary clearance rate of 30%. Of 1,191 Burglary cases initiated, 204 cases were cleared achieving an average 17% Burglary clearance rate. 2. To achieve a theft clearance' rate of 30%. Of 4,011 Theft cases initiated, 2,046 cases were cleared achieving an average 51% Theft clearance rate. 3. To achieve a robbery clearance rate of 60%. Of 67 Robbery cases initiated, 38 cases were cleared achieving an average 57% Robbery clearance rate. 4. To maintain a sexual assault clearance rate of 80%. Of 284 Sexual Assault investigations initiated, 246 cases were cleared achieving an average 87% clearance rate. 5. To attain at least a 65% service of Court Documents received. Served 14,021 of the 14,286 Court Documents received, approximately 98% of documents. 6. To recover a minimum of 57,000 marijuana plants, provided that the County of Hawaii accepts Federal and State grants to fund marijuana eradication missions by Vice Section officers. Recovered 22,740 marijuana plants or approximately 40% of objective. 7. To conduct 760 hard drug investigations (heroin, cocaine, and crystal methamphetamine). Initiated 624 hard drug cases, maintaining 82% this goal. 8. Crime Lab to achieve an assignment clearance rate of 80%. As of June 30, 2008, the Crime Lab cleared 912 cases of the 939 that were assigned during this period, achieving a clearance rate of 97%. Final Status Report on Program Objectives for FY 2007-08 7 POLICE .r_~___ _,__M..__ `___.M. OPERATIONS BUREAUS 9. HI-PAL to serve 60 youths in three age groups for each month and a 30% participation of "at risk youths" out of all youths served. Served a combined total of 5,950 youths for the three age groups; of this total, 3,619 or 60% were "at risk youths". i 10. Community Policing Program to complete at least twenty-four Problem solving Activities and twenty-four Crime Prevention Activities annually, through the development of partnerships directed at resolving community-police problems resulting in the improvement of the quality of life for all citizens. As of June 30, 2008, completed 97 Problem solving Activities and 112 Crime Prevention Activities. 11. Community Policing Program complete at least forty-eight Abandoned Vehicle/Beautification Projects annually, through the development of partnerships with the community. Completed 315 projects or exceeding 100% of this objective 12. To provide at least four D.A.R.E. Curriculum (core classes) and/or training per month through the department's School Resource Officer Program. As of June 30, 2008, provided 190 D.A.R.E. Classes involving approximately 2,206 students from 23 schools and 3 training programs. i I Final Status Report on Program Objectives for FY 2007-08 8 9 19 .CUTINJG ATTORM-1-Y PROSECUTING ATTORNEY GENERAL PROSECUTION CORE PROSECUTION AND VICTIM SERVICES: I. Enhance OVUII (operating a vehicle under the influence of intoxicant) prosecution with implementation of early identification of repeat offenders; improve penal summons service; and participation with OVUII Court Monitoring projects. Ongoing. OVUII prosecution enhanced with modification of procedures for blood draw cases which results in immediate court date to hold offender accountable. Continuing to work with the Court Monitoring project for West Hawaii and working with Police, MADD and North Hawaii Motor Vehicle Crash Reduction Task Force to also address OVUII cases. 2. Review and improve criminal case processing. Ongoing. Currently working with police on basic investigation and screening improvements. Electronic process developed to meet new District Court requirement of filing written complaints. Obtained technical assistance from Court Innovations Technical Assistance to review criminal justice system response to domestic violence and temporary restraining order cases. A report will be compiled on recommendations to improve case processing in these cases. 3. Maintain a high level of training for prosecutors and staff in basic and specialized areas of prosecution. Ongoing. We have provided our staff opportunity to attend the following trainings. When funding and manpower resources permit training is coordinated on island to increase local participation. - Impaired Driving Counter-measures Lecture Series - July 17-18, 2008 - Linking Forensic Nursing Practice to ADS Investigations training, July 16-17,2008 - Basic DUI Trial Advocacy, July 31- August 1, 2008 - Service Providers Workshop in Working With Interpreters, September 3, 2008 - Preparing Children for Court, September 10, 2008 - Search Warrant and Forfeiture Training, September 11-12,2008 - Hawaii Maritime Security Conference, September 17-19, 2008 - 4th Annual Statewide Multi-Disciplinary Sexual Assault Training, September 18-19,2008 Six Month Progress Report on Program Objectives for FY 2008-09 1 PROSECUTING ATTORNEY GENERAL PROSECUTION 55`h Annual HSLEOA (Hawaii State Law Enforcement Officer Assn.) Conference, September 24-26, 2008 Trial Advocacy Seminar, September 24-26, 2008 General Dynamics of Child Sexual Abuse, September 29, 2008 18th Annual National Multi-Disciplinary Conference on Domestic Violence, October 4-7,2008 4th Annual Community Prosecution Conference, October 7-9,2008 WISN - Gangs and Drugs Training, November 25, 2008 NDAA Bootcamp: An Introduction to Prosecution, October 11-18, 2008 4. Identify and close gaps in support for sexual assault and child victims. Ongoing. Applied for and received funding for Sexual Violence Primary Prevention planning and Navigating the Course for Peace Domestic Violence Strategic Plan projects. Participated in Hawaii Statewide Response and Training program (HSRT) initiative to standardize statewide procedures and develop manuals for response. Participated in Hawaii Coalition Against Human Trafficking to develop protocols for education, outreach and response regarding exploitation of immigrants and involuntary servitude cases. Victim Assistance Unit participates in the Children's Justice Center's monthly case tracking to review new reports and assess victim needs. IMPROVEMENT TO THE CRIMINAL JUSTICE SYSTEM: 1. Improve transmission, storage and retrieval of criminal justice information by interfacing the document management and RFID (radio frequency identification) systems to the HITS case tracking system. In progress. Work is being done first to implement application of the Laserfiche document management system for electronic storage and retrieval of case files. Interfacing between Laserfiche, HITS and RMS systems will be done after case processing workflow is refined. RFID project is on hold due to reprioritizing of efforts. 2. Coordinate two training/educational workshops to improve the criminal justice system. Achieved. We coordinated the following trainings: - Critiquing Workshop, July 30, 2008, Waikoloa - Traffic Safety Conference, July 31 - August 1, 2008, Waikoloa - Search Warrant Training, September 11-12, 2008, Waikoloa - Trial Advocacy Seminar, September 27-28, 2008, Waikoloa - Drug Court Conference, October 27, 2008, Waikoloa Six Month Progress Report on Program Objectives for FY 2008-09 2 PROSECUTING ATTORNEY GENERAL PROSECUTION 3. Meet quarterly with the Hawaii County Police Department to discuss joint initiatives, policies, and procedures to improve investigations and prosecutions. Ongoing. Meetings held with Police and improvements made on issues regarding preservation of evidence, bench warrant service, processing OVUII cases, and information charging appropriate cases. 4. Meet monthly with the police, courts, Children's Justice Center, Sexual Assault Nurse Examiners (SANE), Department of Health, service providers and others to improve handling of domestic violence, child abuse and sexual assault cases. Ongoing. Staff participated in regular meetings of the Child Welfare Services Advisory Council, Hawaii State Coalition Against Domestic Violence, DV Fatality Review, Hawaii Coalition Against Human Trafficking, Statewide Sexual Assault Training Planning Committee, Big Island Coalition Against Physical and Sexual Assault (BICAPSA), Children's Justice Center Advisory Committee, Family Violence Interagency Committee, East Hawaii Coalition to Prevent Child Abuse and Neglect, and Sexual Violence Primary Prevention Planning Committee. 5. Meet quarterly with Hawaii criminal justice agencies to discuss appropriate interventions and consequences for offenders. Ongoing. Staff participated in statewide and islandwide committees which include Law Enforcement Coalition (LEC), Hawaii Prosecuting Attorney's Association (HPAA), State Ad Hoc Committee to Address Ice Issues; Governor's Traffic Safety Advisory Commission, Western Community Policing Center State Advisory Committee, HIJIS (Hawaii Integrated Justice Information System) Executive and Operational Committees, Big Island Drug Court, Gang Task Force, Big Island Criminal Justice Task Force, Mental Health Diversion Task Force, WSIN (Western States Intelligence Network), HIDTA (High Intensity Drug Trafficking Area), Visitor Aloha Society of Hawaii (VASH), North Hawaii Outcomes Project, Ignition Interlock, and Statewide Community Oriented Prosecutor committee. Six Month Progress Report on Program Objectives for FY 2008-09 3 PROSECUTING ATTORNEY GENERAL PROSECUTION COMMUNITY INITIATIVES TO PROMOTE CRIME PREVENTION AND INTERVENTION AND OTHER EFFORTS: 1. Seek federal funding for Pahoa Weed and Seed project. In progress. Supporting efforts of the Hawaii County Economic Opportunity Council to apply for federal funding from the Community Capacity Development Office. 2. Support juvenile delinquency prevention and intervention initiatives. Ongoing. Participation in interagency committees include: Hawaii County Youth Council, Business Education Partnership, Huiana Internship Program, Hui Laulima, Pahoa Youth Weed and Seed, SKIP (Supporting Keiki of Incarcerated Parents), and Reintegration "Going Home" initiative. In addition, processed Council contingency funds to various non-profit organizations for projects and initiatives addressing juvenile delinquency prevention and intervention: - Boys & Girls Club SMART Moves After School Program in Puna, Hamakua, Keaau and Hilo - BISAC Baby Safe Program - BISAC Drug Treatment - Hookako'o Corporation - Basic Image, Inc. surf classic - Theatre Arts Conservatory - Friends of the Children's Justice Center Winners Camp - Partners In Development Foundation foster children program Neighborhood Place of Puna Ready to Learn Program Kona Family YMCA after school program 3. Support domestic and family violence prevention and intervention initiatives. In progress. In an effort to increase awareness and address issues relating to domestic and family violence we participated in coordination of the following workshops: - Women's Assault Prevention Course, July 20, 2008, Hilo and Pahoa - Immigrant Victims of Violence and Human Trafficking, July 25, 2008 - Lethality and Safety Planning training, August 26, 2008 - Immigrant Victims of Violence and Human Trafficking, September 19, 2008, Kailua-Kona - DV 101 Certification, October 1-2, 8-9,2008 Six Month Progress Report on Program Objectives for FY 2008-09 4 PROSECUTING ATTORNEY GENERAL PROSECUTION - Economic Empowerment Train the Trainer, October 2, 2008 - Making Connections: DV Family Violence Access and Awareness, October 18, 2008 - Victim/Community Safety: Best Practices, December 3, 2008, Hilo 4. Support neighborhood watch and other community based crime prevention and education initiatives. Achieved. Participation in community/interagency committees include: Pahoa Weed and Seed Steering Committee, Puna Roundtable, Crime Stoppers, and Kona Crime Prevention. In addition, processed Council contingency funds to the following organizations: - Kaohe Homestead Neighborhood Watch - Leilani Estates Neighborhood Watch - Paradise Park Association Neighborhood Watch 5. Coordinate two training/educational workshops to promote crime prevention and early intervention initiatives. Achieved. Coordinated the following: - Youth Summit, September 17, 2008, Hilo - Internet Crimes Against Children Workshop, October 20, 2008, Hilo 6. Provide monthly public education updates. In progress. The monthly KPUA Community Forum session was suspended during the election period and will be restarted in February 2009. Six Month Progress Report on Program Objectives for FY 2008-09 5 PROSECUTING ATTORNEY GENERAL PROSECUTION Core prosecution and victim services: I. Reduce recidivism of OVUII (operating a vehicle under the influence of intoxicants - drug/drugged driver) offenders with implementation of early identification and DUI Court Monitoring projects. Achieved. Meetings held with Police, Court and state agencies to collaborate on this project. Procedures implemented to reduce continuances, improve service of penal summons, and streamline processing of "blood draw" cases. 2. Review and improve criminal case processing logjams. Achieved and ongoing. Phase I of project implemented in December 2007. Misdemeanor in-custody cases being received electronically from Police Department. Developed "Prosecutor tab" in RMS to facilitate expansion of electronic transfer of other case files. Also implemented pilot electronic filing project for submitting written complaints to District Court. 3. Maintain a high level of training for prosecutors and staff in basic and specialized areas of prosecution. Achieved. Provided staff opportunity to attend 28 trainings to improve skills and learn of new techniques and strategies for prosecution, victim services and investigation. 4. Develop case disposition notification system to law enforcement officers for timely feedback and information. Achieved. Worked with Police to electronically provide law enforcement officers with timely feedback and requests for information. Also provided supervisory officers access and training to the HITS case tracking system for updated disposition information. Improvement to the criminal justice system: 1. Implement Big Island Juvenile Intake and Assessment Center (BIJIAC) project. On hold. A business plan was completed. Further progress will continue when a funding source is identified. 2. Continue effort to implement Coplink system in Hawaii County. On hold. City and County of Honolulu implemented Coplink. Funding is being sought to expand Coplink to Hawaii County. Final Status Report on Program Objectives for FY 2007-08 1 i PROSECUTING ATTORNEY GENERAL PROSECUTION 3. Improve cross island communication with video hearings and meetings between Courts and other agencies. Achieved. Provided federal grant funds to the Judiciary to improve video conferencing capability between East and West Hawaii courtrooms. Also obtained Supreme Court approval for the Third Circuit (Hawaii County) to utilize video conferencing for non-evidentiary hearings as a pilot project. 4. Improve transmission, storage and retrieval of criminal justice information by implementing document management system and RFID (radio frequency identification) system. Achieved and ongoing. The Laserfiche document management system was installed in March 2008. Implementation for legal case application is being staggered as protocols and procedures are being developed. The need for RFID is being re-evaluated. 5. Develop sustainability plan for Targeted Community Action Plan (TCAP) initiative. i Not achieved. Project ended in June 2007 after it was determined there was not sufficient numbers of the targeted larceny and theft group to warrant commitment of further agency resources to this project. 6. Support on-island presence of Federal and State criminal justice personnel. Achieved. A federal parole officer is occupying space in the Hilo office to improve monitoring and access to federal parolees in Hawaii County. 7. Coordinate two training/educational workshops to improve the criminal justice system. Achieved. We participated in coordinating the following workshops: - Crash Reconstruction Training, August 9-10, 2007, Hilo - Sex Assault Multi-Disciplinary Training, October 8-9, 2007, Honolulu - Wire Tap Training Conference, November 29-30.2007, Waikoloa - How to Use Interpreters Training, June 20, 2008, Hilo 8. Meet quarterly with the Hawaii County Police Department to discuss joint initiatives, policies, and procedures to improve investigations and prosecutions. Achieved. Meetings held with Police to discuss improvements for investigation and prosecution. Final Status Report on Program Objectives for FY 2007-08 2 I PROSECUTING ATTORNEY GENERAL PROSECUTION 9. Meet monthly with the police, courts, Children's Justice Center, Sexual Assault Nurse Examiners (SANE), Department of Health, service providers and others the improve handling of domestic violence, child abuse and sexual assault cases. i Achieved. Staff participated in regular meetings of the Statewide Coalition Against Domestic Violence, Hawaii Coalition Against Sexual Assault, State DV Fatality Review, Big Island Coalition Against Physical and Sexual Abuse (BICAPSA), Children's Justice Center Advisory Group in East and West Hawaii, State Child Welfare Services Advisory Committee, Statewide Sexual Assault Legal-Medical Committee, Family Violence Interagency Committee, East Hawaii Coalition for the Prevention of Child Abuse and Neglect, Child Sex Assault Response Team, and Children of Incarcerated Parents Task Force. 10. Meet quarterly with Hawaii criminal justice agencies to discuss appropriate interventions and consequences for offenders. Ongoing. Staff participate in numerous statewide and islandwide committees which include Law Enforcement Coalition (LEC), Hawaii Prosecuting Attorney's Association (HPAA), State Ad Hoc Committee to Address Ice Issues; Governor's Traffic Safety Advisory Commission, Western Community Policing Center State Advisory Committee, Hawaii Internet and Technology Crimes committee, Judiciary standing committee on Hawaii Rules of Evidence, Hawaii Rules of Penal Procedure, Hawaii Standard Criminal Jury Instructions, Hawaii State Victim/Witness Coordinators, Integrated Justice Information Sharing Executive and Operational Committees, HCJDC Disposition Project, Hawaii Identity Theft Financial Fraud Task Force, Big Island Drug Court, Gang Task Force, Big Island Task Force on Criminal Justice, Mental Health Diversion Task Force, WSIN/HIDTA (Western States Intelligence Network/High Intensity Drug Trafficking Area), County of Hawaii Reintegration "Going Home" committee and Visitor Aloha Society of Hawaii (VASH). i Final Status Report on Program Objectives for FY 2007-08 3 i PROSECUTING ATTORNEY n GENERAL PROSECUTION Community initiatives to promote crime prevention and intervention and other efforts: 1. Seek federal funding for Pahoa Weed and Seed project. I Not required. Federal grant funds from the Community Capacity Development Office were not sought because sufficient funding was available for the covered period. 2. Implement and support juvenile delinquency prevention and intervention initiatives. Achieved. Provided federal funds to Salvation Army Family Intervention Center for the Holopono project and to Naalehu Elementary Schools for the PATHS (Positive Alternative Thinking Strategies) program. Also participated in efforts to support children of incarcerated parents and offender re-entry initiatives. 3. Support domestic and family violence prevention and intervention initiatives. Achieved. Obtained Council contingency funds to establish a Program Manager position to serve as the Community Violence Response Coordinator. County funding obtained to sustain the position. 4. Coordinate two training/educational workshops to promote crime prevention and early intervention initiatives. Achieved. Coordinated the following: - Children of Incarcerated Parents Session, September 18, 2007, East and West Hawaii - Youth Summit, September 19, 2007, Hilo - "Love Shouldn't Hurt"- Teen Dating Violence presentations, October 17-19,2007, West Hawaii, Pahoa and Hilo - Child Welfare Service Mandatory Reporters presentations, October 23, 2007 and November 14, 2007 in Hilo - PATHS Training, September 27-28, 2007, Hilo - Supported Na Leo O Na Opio projects - Youth Health and Futures Fair in January and Summer Opportunities Expo in February 2008. - Women's Assault Prevention course in April 19, 2008 - East Hawaii Coalition to Prevent Child Abuse and Neglect "Family Day" April 26, 2008 DV/Family Violence Community Awareness and Access presentation in May 1 & 2, 2008 Final Status Report on Program Objectives for FY 2007-08 4 PROSECUTING ATTORNEY GENERAL PROSECUTION DHS Adult & Community Care Services Branch Mandatory Report Training in May 21, 2008 "Dynamics & Intervention Strategies in Working with Families Struggling With Domestic Violence" presentation in June 13, 2008 5. Finalize Community Emergency Response Team protocol for Drug Endangered Children. Achieved. Memorandum of Agreement and protocol completed. 6. Provide monthly public education updates. Achieved. Participated monthly in radio community forum to discuss topics of concern and interest to the public. Final Status Report on Program Objectives for FY 2007-08 5 i FF 20 PUB C WORKS PUBLIC WORKS ADMINISTRATION 1. Ensure that we meet quality services within budget 90% of the time. The goal was met. During the first 6 months of this fiscal year, divisions were able to meet quality services and stay within budget 96% of the time. Large percentages line items were mostly due to annual contracts or prior year encumbrances. Transfer of funds were minimal. 2. Reduce fatalities on County roads by 5%. Data for this objective is not available at this time. 3. Reduce vehicle crashes on County roads by 5%. Data for this objective is not available at this time. 4. Reduce traffic congestion on County roads during peak traffic hours thereby reducing commute times for motorists by 10%. Data for this objective is not available at this time. 5. Communicate timely information to the public through electronic and print media that includes information on the website, through brochures, advertisements, public meetings, and with weekly press releases. This goal was met. From the annual estimated total of 280, we've produced 254, in the first 6 months of the fiscal. This includes public notice advertisements press releases, electronic distributions & website posting. 6. Process Federal reimbursement quarterly. This goal was not met. We were experiencing staff shortages for our accounts payable section. Both Account Clerks were on unexpected long term leaves of absences. Payments were prioritized over receivables during the first 6 months; however, reimbursement requests are now being processed. 7. Improve purchasing and accounts payable. Returned items should not exceed (0.25%) of the total requisitions. This goal was met. During the first 6 months of the fiscal year, 0.15% of the total were returned for minor reasons. Six Month Progress Report on Program Objectives for FY 2008-09 ] PUBLIC WORKS ADMINISTRATION 8. Minimize fulfillment of departmental vacancies: • Process paperwork and submit them within 5 working days from knowing of the vacancy at least 95% of the time. As of 12/31/08, only 43% of the Request to Fills were submitted within 5 days due to Divisions anticipating a slowing economy and deciding to put their vacant positions on hold. Another factor occurred in December where the Administration placed a hold on hiring. • Fill vacant positions within 45 calendar days from receipt of approved paperwork at least 95% of the time. As of 12/31/08, only 27% of our vacant positions were filled within the 45 days due to extended interviews to find the best suitable candidate for the position and the Administration placing a hold on hiring. 9. Reduce by 10% claims due to industrial accidents. To achieve this, educate personnel through training programs for personal and operational safety. This goal was not met. We've reported 33 departmental-wide industrial accidents in the first 6 months of the fiscal, although, there was a. greater number of employees trained in safety classes. 10. Encourage employee participation by one third, safety related programs. This goal was met. We've had 8 safety classes that were offered during the first 6 months of the fiscal, for which we've encouraged employees to attend. 11. Process contracts to solicit bids from contractors to 60 calendar days, 90% of the time. This goal was met, at 92% of the time. 12. Depending on available resources, utilize resources to transition the department to a proactive customer service and safety orientation. We continue to communicate via a 24/7 hotline to inform the community of road conditions, detours, and delays. We try to incorporate message boards at the site of major road projects now, which provides information. We also communicated with the community via 60-second radio ads, media releases, public notice ads, roadwork brochures, emails, and website posting. We are revamping the department's websites making them user friendly with easy public access to forms for Public Works services. Six Month Progress Report on Program Objectives for FY 2008-09 2 PUBLIC WORKS BUILDING 1. Complete the plan review of 90 % of residential permits within 10 working days. This goal is being met. Plan review for residential permits for new construction is taking around five working days. Renovations and alterations are taking around 8-10 working days, due to the research plan reviewers are doing. As- built drawings (these are projects built without building permits) are taking longer due to insufficient information on the working drawings by the design professional. 2. Complete 90 % of requested inspections within 4 working days. Inspections are performed within 48 hours or less when the request is made. If inspections cannot be made within the 48-hour time limit; in that situation the inspector calls the owner to notify of the delay and will schedule a time the inspection can be conducted. 3. Schedule and complete 90 % of routine (non-critical) maintenance and repair requests within 30 calendar days of receipt of request. This goal is being met. Maintenance and repair is meeting or exceeding the 90% goal. In most cases maintenance and repair request is completed within a couple of days. 4. Adoption of the 2006 International Building Code and the 2006 International Residential Code as amended by the State Building Code Council under the jurisdiction of the State of Hawaii, Department of Accounting and General Services. The State of Hawaii is in the process of adopting the 2006 International Building Code as part of the Statewide Building Code that is mandated by law to be adopted by the City and County of Honolulu, Kauai County, Maui County and the County of Hawaii 18 months later. The County of Hawaii is waiting for adoption by the State of Hawaii and will adopt the Statewide Building Code soon afterwards. Six Month Progress Report on Program Objectives for FY 2008-09 3 PUBLIC WORKS ENGINEERING 1. Participant in the National Flood Insurance Program Community Rating System that may realize a reduction in insurance premium rates by June 30, 2009. Submittal of the NFIP CRS application is pending resolution of the January 2008 Community Assistance Visit/Audit with FEMA/DLNR. 2. Continue to improve/update our Flood Insurance Rate Maps throughout the County of Hawaii. Kaumana Contracted with Belt Collins to develop Flood Insurance Rate Maps for an Unnamed Zone A stream along Kaumana Drive. Study submitted to FEMA on 11/12/08. Kaluiki Contracted with Belt Collins to develop Flood Insurance Rate Maps for a portion of Kaumana Stream Zone A. Study submitted to FEMA on 11/12/08. Mohouli Contracted with Belt Collins to develop Flood Insurance Rate Maps for Mohouli Street extension. Study submitted to FEMA on 8/19/08. Palai/ Waiakea Contracted with Sam Hirota to develop Flood Insurance Rate Maps for the Palai & Waiakea Streams. Keopu/ Hienaloli Contracted with Oceanit to develop Flood Insurance Rate Maps. Puna Contracted Airborne 1 and Oceanit to develop Flood Insurance Rate Maps. Waimea Contracted with RM. Towill to develop Flood Insurance Rate Maps for the Puukapu area. N. Kona Contracted with Metcalf & Eddy/AECOM to re-study existing N. Kona Flood Insurance Maps. S. Kona Working with US Army Corps of Engineers to re-study existing S. Kona Flood Insurance Maps. 3. Participants in the State/FHWA Statewide Transportation Improvement Program (STIP). Goal is being met. Current FHWA projects include the Palani Road Improvements, Kawailani Street Improvements, Hilo Roadside Improvements, and the Earthquake Repair projects. Six Month Progress Report on Program Objectives for FY 2008-09 4 PUBLIC WORKS ENGINEERING .~...~...u.. 4. Works with the Army Corps of Engineers and USDA Natural Resources Conservation Service (MRCS) to develop and construct flood reduction projects. Waiakea Working with ACOE to conduct a feasibility study. Kaumana Working with NRCS to conduct a feasibility study. Palai Working with ACOE to conduct a feasibility study. Keopu/ Hienaloli Working with ACOE to conduct a feasibility study. 5. Responds to or processes 60% of all time-sensitive documents; such as subdivision, change of zone, and variance applications, by the stipulated deadline. Goal is being met. 6. Responds to or processes 35% of all materials that do not have a stipulated deadline, such as construction and grading plans, complaints, environmental matters, and so forth within four weeks. Goal is being met. 7. Provide same day service for 50% of all permits issued by the Division, including building permits. Goal is being met. Six Month Progress Report on Program Objectives for FY 2008-09 5 PUBLIC WORKS AUTOMOTIVE 1. Support the various County departments/agencies islandwide with repair, maintenance and welding services, and by performing at least 90% of these services by staff (versus contract). Received by staff 1,962 work orders, of which 1,875 were completed or 95.5%. Contracted out 87 work orders or 4.5%. 2. Reduce the average monthly repair backlog for the Construction section from previous fiscal year. The Construction section did meet their objective. The backlog for repairs decreased by 3 during the period of July 2008 to December 2008. 3. Reduce the average monthly repair backlog for the Automotive section from previous fiscal year. The Automotive section did meet their objective. The backlog for repairs decreased by 1 during the period July 2008 to December 2008. i Six Month Progress Report on Program Objectives for FY 2008-09 6 PUBLIC WORKS FLOOD CONTROL 1. Continue to conduct semi-annual inspections of flood control system. This goal is currently being met. For July to December 2008, the U.S. Army Corps of Engineers inspected various flood control systems, including those in the districts of South Hilo, North/South Kona and Ka`u. 2. Continue to maintain flood control systems. a. Prevent deterioration of structures by repairing within six months. b. Clear debris such as mud, rocks, branches, etc. from channel within three months. c. Control weed and brush growth by using herbicides and mowing quarterly. This goal is currently being met. For July to December 2008, we continued the maintenance and repair work of various flood control systems, including those in the districts of South Hilo, North Hilo/Hamakua, North/South Kohala, North/South Kona and Ka'(!. Six Month Progress Report on Program Objectives for FY 2008-09 7 I PUBLIC WORKS ADMINISTRATION 1. Monitor divisions and regularly review and update policies and procedures to ensure quality services utilizing available resources as measured by favorable financial status reports 90% of the time. The goal was not met. During the fiscal year, only 85% of the quarterly performance reports submitted were favorable. Although we had favorable performance reports for the 3rd and 4th quarter, only 71% of the quarterly performance reports submitted in the first six months were favorable due to the payments of bulk supply and equipment. 2. Communicate Public Works matters with the Mayor and provide information to the community via meetings, use of various media, brochures, press releases, and/or public notices. This goal was met. The Director had a total of 693 meetings to discuss Public Works matters and provide information to the community, which included 124 update meetings with the Mayor. Communications excelled the department's expectations with the addition of several brochures. • To help a homeowner work through the permit process and build their home, we printed "Home Permits, what's involved?" Hardware stores. around the island distributed 7,000 copies in the first week. • The Rules of the Road brochure on traffic safety was distributed to schools, car rentals, community police officers, Fire Departments, trucking companies and the Motor Vehicle agencies. In the first week requests for additional brochures peaked at 13,000. • A sign brochure, which can be downloaded from the County website, was distributed to real estate agencies island wide. It has helped businesses select the appropriate sign for their type of operation. Over 500 media releases were distributed electronically to radio, TV stations, bloggers, citizen journalists, the affected communities, and newspapers. Information relevant to road work is voiced on a hotline. A listing of the 18 community meetings is online, as well as projects underway at DPW. In addition to the meetings, media releases and e-mail alerts. DPW also runs radio spots to inform the public about bridge and road closures. 3. Process reimbursement requests for federal projects on a quarterly basis. This goal was met. All projects with qualified expenditures were submitted on a quarterly basis. A total of thirty-four reimbursement request for twenty-two federal aid projects were submitted. Reimbursements were received within two to three months of the submittal date. Final Status Report on Program Objectives for FY 2007-08 1 PUBLIC WORKS ADMINISTRATION 4. Improve the accuracy of purchasing and accounts payable documents, as measured by the number of returned forms. Returned items should not exceed a quarter of a percent (0.25%) of the total requisitions issued. This goal was not met. Of the 15,883 invoices and requisitions processed in FRESH, there were 50 returns, needing corrections. A large number of invoices for one vendor were returned for the same error bringing our total returns higher. Percent of returns is less than .32% of the total issued, though not low enough to meet our goal. 5. Process paperwork to minimize the time to fill departmental vacancies: ? Administration office will then process the division's requests to fill and submit to Civil Service within 5 working days at least 95% of the time. The goal was not met. 94% of the requests to fill were submitted to Human Resources within 5 working days. The remaining 1% was due to the Division's request to put the vacancies on hold and/or requests to reallocate the position to another class of work due to reorganization. I ? Upon receipt of the approved paperwork from Civil Service, the divisions will make j the selection to fill their vacant positions within 45 calendar days at least 95% of the time. This goal was not met. 53% of the vacant positions were selected within the 45 days. Although 83 positions were filled during the first and second quarter, there were approximately 48 departmental vacant positions which included the newly formed General Services section, which had positions to be filled by the end of December. There have been cases where the recruitment did not produce adequate candidates for the position. 6. Reduce the total department-wide claims due to injury from industrial accidents by 10% through expanded training programs that provide a greater awareness of personal and operational safety. This goal was not met. There were 41 department-wide industrial accidents reported, giving us a 17% increase. We will continue to encourage employee participation in safety related training that may help prevent accidents. Final Status Report on Program Objectives for FY 2007-08 2 j PUBLIC WORKS ADMINISTRATION 7. Encourage employee participation in any safety related training to have at least one-third of the total departmental employees trained per year. This goal was met. There was 90% participation of employees either attending or being trained in safety classes. Out of 358 employees, we've had a count of 322 employees that were trained in safety related during the year. That shows that our employees are offered numerous classes, during the year which the employees had taken part of. 8. Process contracts from bid opening to notice of award within 60 calendar days at least 90% of the time. This goal was not met. 85% of contracts were processed within 60 calendar days of bid opening date. We had four projects that didn't meet the 60 calendar days from bid opening to award. Three of our projects were due to funding issues. The other one was a Federal Aid Project and it allows 180 days from bid opening to award to accommodate the usual long award process. 9. Transition the department from a complaint driven orientation to a proactive customer service and safety orientation system within the next 5 years (may require additional resources). In 2006, the department laid the groundwork to convert from a complaint driven to a proactive department by creating a Community Relations section. In 2007, a Public Information and Education Specialist position was established and corresponding funding for this section was included in the department's budget. The purpose of Community/Public Information is: To provide the public a constant stream of information on a timely basis. The complaints will continue until the Dept. undertakes this venture and lays out the business plan to accomplish its goals and objectives as it relates to complaints in all divisions. We established a 24/7 hotline to j inform the community of road conditions, detours, and delays. We try to incorporate message boards at the site of major road projects now, which provides information. We also communicated with the community via 60-second radio ads, media releases, public notice ads, roadwork brochures,,emails, and website posting. i i Final Status Report on Program Objectives for FY 2007-08 3 PUBLIC WORKS ADMINISTRATION Our goal is to promote the services Public Works offers the community. Online we offer the public easy access to information on projects, environmental assessments, environmental impact statements, forms, dates, times for informational meetings, brochures they can download on building permits, sign ordinances, road work, bridges, and historical maps (for the curious). We produced a West Hawaii roadwork brochure that keeps the community updated each month of ongoing roadwork. Currently, we are working on a traffic safety program and a building brochure. We are revamping the department's websites making them user friendly with easy public access to forms for Public Works services. The department plans to continue this strategy of a proactive plan by expanding the Community Relations section requesting for additional positions and funding in the forthcoming fiscal years. i I I Final Status Report on Program Objectives for FY 2007-08 4 i PUBLIC WORKS BUILDING I 1. Complete the plan review of 90% of residential permits within 10 working days. This goal is being met. We are currently exceeding the 90% of residential permits. There are some permits that are taking longer due to insufficient information on the working drawings by the designer. 2. Complete 90% of requested inspections within 4 working days. Inspections are performed within the 48 hours or less when the request is made. There are cases where inspections cannot be made within the 48-hour time limit; in that case the inspector calls to notify of the delay and to schedule an. 3. Schedule and complete 90% of routine (non-critical) maintenance and repair requests within 30 calendar days of receipt of request. This goal is being met. Maintenance and repair is meeting or exceeding the 90% goal. 4. Adoption of the 2006 International Building Code and the 2006 International Residential. I The State Building Code Council approved 2006 HIC Building Code with amendments. It now moves on through the administrative rule making process that includes reviews by the Attorney General, Small Business Council, Governor's Office and Public hearings. The 2006 IBC will be adopted when the State of Hawaii Code Council approves it. i Final Status Report on Program Objectives for FY 2007-08 5 PUBLIC WORKS ENGINEERING I. Participate in the National Flood Insurance Program Community Rating System and realize a reduction in insurance premium rates by June 30, 2008. A Floodplain Manager was hired, who is FEMA trained, is a Certified Floodplain Manager (CFM), and trained to help us participate in the Community Rating System (CRS) Program. Revisions were made to our Floodplain Management Code that will give us more CRS points. The amount of premium reduction, as a percentage, is directly related to tt of points we earn based on a tier system. A 5% reduction is added for each tier as we move up the system. Unfortunately, we did not meet our goal as we need to first correct deficiencies noted by the State Floodplain Coordinator in our current program. Assuming we already have enough points, we'd like to see at least a 5% reduction before end of FY08-09. However, we don't know how long FEMA will take to process the rate reduction so it may take longer. 2. Continue to improve/update our Flood Insurance Rate Maps throughout the County of Hawaii. Kaumana Contracted Belt Collins to submit LOMRs for 3 areas and using data from the NRCS. Palai/ Contracted with Sam Hirota to submit LOMRS for Palai Waiakea and Waiakea Streams using USACE data. Keopu/ Contracted with Oceanit to submit LOMRs for Keopu and Hienaloli Hienaloli Streams using USACE data. Puna Contracted Airborne I and Oceanit to develop Flood Insurance Rate Maps for Puna. Waimea Contracted with RM. Towill to develop Flood Insurance Rate Maps for the Puukapu area. S. Kona Working with US Army Corps of Engineers to re-study existing S. Kona Flood Insurance Maps. 3. Continue participation in the State/FHWA Statewide Transportation Improvement Program (STIP). Goal was met. Current FHWA projects include the Palani Road Improvements, Kawailani Street Improvements, Hilo Roadside Improvements, and the Earthquake Repair projects. Final Status Report on Program Objectives for FY 2007-08 6 PUBLIC WORKS ENGINEERING 4. Continue working with the Army Corps of Engineers and USDA Natural Resources Conservation Service (MRCS) to develop and construct flood reduction projects. Waiakca Working with ACOE to conduct a feasibility study. Kaumana Contracted Belt Collins to conduct a feasibility study using a grant from the NRCS. Palai Working with ACOE to conduct a feasibility study. Keopu/ Hienaloli Working with ACOE to conduct a feasibility study. 5. Respond to or process 60% of all time-sensitive documents, such as subdivision, change of zone and variance applications, etc. by their stipulated deadline. Goal was met. 6. Respond to or process 35% of all materials that do not have stipulated deadline such as construction and grading plans, complaints, environmental matters, etc. within four weeks. Goal was met. 7. Provide same day service for 50% of all permits issued by the Division, including building permits. Goal was not met. I Final Status Report on Program Objectives for FY 2007-08 7 PUBLIC WORKS AUTOMOTIVE 1. Support the various County departments/agencies islandwide with repair, maintenance and welding services, and by performing at least 90% of these services by staff (versus contract). This goal was met. Received by staff 3,845 work orders, of which 3,663 were completed, or 95%. Contracted out 182 work orders or 5%. 2. Reduce the average monthly repair backlog for the Construction section by 10%. The Construction section met their objective. The backlog for repairs as compared to FY 2006-2007 decreased by 9 during the period of July 2007 to June 2008, which the average monthly backlog was 17. 3. Reduce the average monthly repair backlog for the Automotive section by 10%. The Automotive section met their objective. The backlog for repairs as compared to FY 2006-2007 decreased by 3 during the period July 2007 to June 2008, which the average monthly backlog was 15. I I I Final Status Report on Program Objectives for FY 2007-08 8 PUBLIC WORKS FLOOD CONTROL 1. Continue to conduct semi-annual inspections of flood control system. This goal was met. The U.S. Army Corps of Engineers conducted their inspections as scheduled in the fiscal year. The South Hilo District is the only one in the State of Hawaii to be recognized by the Corps for its maintenance work of the Alenai'o Flood Canal. 2. Continue to maintain flood control systems. a. Prevent deterioration of structures by repairing within six months. b. Clear debris such as mud, rocks, branches, etc. from channel within three months. c. Control weed and brush growth by using herbicides and mowing quarterly. This goal was met. Continued the maintenance and repair work of various flood control systems, including those in the districts of South Hilo, North Hilo/Hamakua, North/South Kohala, North/South Kona, Ka`u and Puna. i Final Status Report on Program Objectives for FY 2007-08 9 2 RESEARCH D ~V 'ILOPM IT i RESEARCH & DEVELOPMENT AGRICULTURE 1. Protect Big Island's important agricultural lands. a) Create GIS database on Hawai'i Island's important agricultural lands in cooperation with other institutions. 33.3% of this objective has been met. The project consists of three tasks. The first task, the Needs Assessment and Requirements Analysis (NARA) Report was completed by the contractor and submitted to the Department for review. b) Work with the State Department of Agriculture in developing economic and other incentives to protect important agricultural lands. 100% of this objective has been met. Comments were provided to the State Department of Agriculture's proposed incentives for important agricultural lands. Act 233, which was SB2646 SD2 HD2 CDI, relating to the establishment of incentives to private landowners who designate their property as Important Agricultural Lands was passed without the Governor's signature. It took effect on July 1, 2008. 2. Create GIS database for the Hawai'i Island's coastal resources for citing of sustainable aquaculture development. 25% of this objective has been met. The identification, collection and compilation of existing pertinent data for the development of the Coastal Resources GIS Database is in progress and an advisory and review panel was formed. 3. Coordinate with Planning Department to develop policies for agricultural tourism. a) Solicit advice from the Director of Planning Department on pertinent zoning policies affecting agriculture tourism. b) Participate in the drafting of the agriculture tourism resolution for Hawai'i County. c) Assist the Hawaii Agriculture Tourism Association in submitting the agriculture tourism bill to the County Council for hearing. 100% of this objective has been met. Six Month Progress Report on Program Objectives for FY 2008-09 1 RESEARCH & DEVELOPMENT - - _M ................M.. AGRICULTURE Bill 148, Draft 3 relating to Agricultural Tourism was approved by the County Council and signed into law as Ordinance 09-155 by Mayor Kim on November 20, 2008. The bill was prepared by the Planning Department to provide agricultural tourism operators with a process to legitimize their operations, and the Department of Research and Development provided guidance to Hawai'i Agriculture Tourism Association members during the hearings on the bill. 4. Expand the market for Big Island products. a) Partner with State and private sector in promoting agricultural products at the local, national and international levels by funding eight (8) projects that leverage County funds at a ratio of 1:5. 113% of this objective has been met. A total of nine (9) marketing and promotional programs were awarded funding, for a total amount $59,500 that was used to leverage $232,064 of private funds and $89,700 of State funds for a ratio of 1:5.41. Following are the marketing and promotional programs supported: • Taste of Hawaiian Range & Ag Festival $20,000 • Tropical Fruit Promo Calendar $ 4,000 • Big Island Avocado Poster $ 4,000 0 2008 Big Island Farm Fair $ 9,000 • Kinoole Farmers Market Promo $ 3,000 • New Waves at NELHA $ 5,000 • Hawai'i Foliage Promo $ 1,000 • 2009 Kona Coffee Cultural Festival $ 5,000 • Kau Coffee Festival $ 8,500 b) Participate in two (2) trade shows/trade missions by either sending R & D staff or support the attendance of local commodity groups. 100% of this objective has been met. The Hawai'i Export Nursery Association received an award to support their participation in two (2) tradeshows, including one (1) in Ohio and another in California. Six Month Progress Report on Program Objectives for FY 2008-09 2 RESEARCH & DEVELOPMENT AGRICULTURE c) Encourage the State Legislature to provide incentives to businesses that buy local products and assist commodity groups in their preparation and submission of testimonies in support of pertinent bills. 5% of this objective has been met. Follow-up was conducted with Representative Clift Tsuji to discuss options after House Bill No. 396 died in the 2008 Legislative Session. The bill would have required preference given to the agricultural products raised and grown in Hawaii in procurement contracts for food operations of state correctional facilities, state hospitals and healthcare facilities and public. Options explored including the possible reintroduction of the same bill or identifying specific modifications to address concerns raised during the legislative hearings. 5. Advocate private-public partnerships for extension programs, agricultural research and infrastructure. a) Provide funding for seven (7) agricultural research and seven (7) agriculture extension programs and leverage County funds at a target ratio of 1:5. 129% of this portion of the objective has been met. A total of nine (9) research programs were awarded funding for a total of $52,500 that was used to leverage $40,664 of private funds and $108,260 of State funds, a ratio of 1:2.84. The following research programs received support: • Avocado Marketing Research $5,000 • Direct-Seeded Watercress Growing $7,000 • Culture & Management of Dragon Fruit $7,000 Durian, Mangosteen and Longan • Phase II Taiwan & China Oolong Tea for $8,000 Small Scale Production in Hawai'i • Waimea Diamondback Moth Management $5,000 • New Dracaena Cultivars $3,500 • Canopy Crowding & Light Interception on $7,000 Macadamia nut Production • Interactive Economic Feasibility for Coffee $5,000 Industry on Hawai'i Island • Papaya Cuttings Protocols to Increase $5,000 Output of Rooted Papayas Six Month Progress Report on Program Objectives for FY 2008-09 3 RESEARCH & DEVELOPMENT AGRICULTURE 114% of this portion of the objective was met. A total of eight (8) agriculture extension programs were awarded funding for a total of $39,500 that was used to leverage $42,832 of private funds and $84,656 of State and/or Federal funds, a ratio of 1:2.14. The following agriculture extension programs received support: • Farmer to Chef Conference $10,000 13th Annual MIDPAC Conference $9,000 • Practical Agriculture for Hamakua $2,000 • Cycling Guava trees video $5,000 • Artificial Insemination $2,500 • East Hawai'i Coffee Production $1,000 • West Hawa? i Sustainable $5,000 Culture of Tree Crops • CTAHR Hawai'i County $5,000 Website Update I b) Partner with the private sector in developing agricultural water systems in the Ka'u district. 100% of this objective has been met. Phase 11 of the Ka'u Agricultural Water Project was awarded to Edmund C. Olson Trust II. The contract was fully executed on June 27, 2008 and work is in progress. c) Explore dedication of County lands for agriculture research facility development. 10% of this objective has been met. Inquiries were made with the County Land Manager regarding two (2) separate proposals for the use of the County lands at Pa'auilo. The first would employ an integration of cattle and bio-fuel development and the second for the development of a "model garden" demonstration farm. Due to the transition in the Administration, no formal position or direction was provided by the Land manager. Six Month Progress Report on Program Objectives for FY 2008-09 4 RESEARCH & DEVELOPMENT AGRICULTURE L u MM mm _ d) Enhance the agriculture section of the County website to provide available information that enables current and potential farmers to make sound business and marketing decisions. 20% of this objective has been met. As part of the ongoing update of the Hawai'i County Agriculture Development, key components of the Agriculture Program's portion of the website have been identified including information relating to pertinent crops for specific areas; links to production technologies; and suitable areas and species for off-shore and land-based aquaculture production. Six Month Progress Report on Program Objectives for FY 2008-09 5 RESEARCH & DEVELOPMENT TOURISM 1. To increase the economic contribution of the visitor industry to Hawaii Island and its communities by June 2009: a. Partner with the BIVB/HIVB to develop and implement an annual tourism marketing plan aimed at desired target consumer and business markets. 50% of this objective has been met. A $550,000 contract with Hawai'i Island Visitors Bureau (HIVB) to deliver as range of tourism marketing initiatives is underway and runs through June 30, 2009. b. Provide community-based development as a means of generating economic activity island wide, while offering visitors a greater number and variety of experiences and residents with a vehicle to enjoy their communities supported through the annual CPEP and COH through support of fifty (50) festivals and events. 50% of this objective has been met. The County supported 44 projects with 2008 County Product Enrichment Program (CPEP) funding, 32 projects through the Research and Development (R&D) Supplemental Awards and 47 projects with 2009 CPEP funding. CPEP runs on a calendar year, while R&D Supplemental Awards run on the County's fiscal year. c. Encourage the renovation of visitor-oriented properties, particularly in Kona, Hilo and the Kohala Coast to improve the quality of visitor accommodations by supporting legislation that invites the renovation of visitor properties. 50% of this objective has been met. Through the Hawai'i Island Tourism Strategic Plan (TSP) Oversight Committee, representatives from the Kohala Coast Resort Association, Kona Kohala Chamber of Commerce and Hawai'i Island Chamber of Commerce regularly monitor and propose legislation. Renovations are taking place at a number of Hawai'i Island resorts and hotels including, but not limited to: Hilton Waikoloa, Naniloa Resort, King Kamehameba Hotel, Royal Kona Resort and the grand re-opening of the Mauna Kea Resort. Six Month Progress Report on Program Objectives for FY 2008-09 6 RESEARCH& DEVELOPMENT TOURISM d. Support programs that make airports more welcoming to arriving and departing passengers through on-going communications with key stakeholders and involvement in master planning efforts. 50% of this objective has been met. Through the Tourism Program contract with the BIVB/ HIVB support was extended to the welcoming programs for all inaugural flights with direct service to Hawai'i Island, including new arrivals Alaska Airlines and Westjet during the final half of 2008. That pilot is now under contract directly between Hawai'i Tourism Authority (HTA) and DOT-Airports. Finally, Chauncey Wong Yuen, Hawaii District Manager for DOT-Airports serves on the Hawai'i Island TSP Oversight Committee and the Safety and Security Subcommittee and works closely with the Tourism Program on all master planning efforts at Kona and Hilo airports. e. Support harbor and pier improvements to ensure Hawai'i Island facilities can meet the anticipated increasing needs through ongoing communications with land owners and projects like the Hilo Bay Front Trails planning process. 50% of this objective has been met. The former Hilo Harbormaster serves on the Hawaii Island TSP Oversight Committee and the Safety and Security Subcommittee and works closely with the Tourism Program on all master planning efforts. The Hilo Bayfront Trails planning process is expected to be completed in early 2009. f. Develop and support two (2) programs that build a sufficient and qualified visitor industry workforce utilizing Other Product Development funding from HTA and through participation on HTA's Tourism Workforce Development Advisory Committee. 50% of this objective has been met. Support was extended to the first series of Cultural Competency Workshops for County and hospitality industry service providers during the spring of 2008. Phase 11 of that program is in the planning stages and is scheduled to take place in May 2009. The Tourism Program has also contracted with the Kona Historical Society to offer training programs to front line personnel at Kona and Kohala Coast Resorts on Kona's history and significance. Six Month Progress Report on Program Objectives for FY 2008-09 7 RESEARCH & DEVELOPMENT TOURISM 2. To make positive contributions to the quality of life for residents, by putting "community first," helping to ensure that communities retain their sense of place including recognizing their multi-cultural diversity, providing increased business opportunities, and providing workforce housing opportunities by June 2009: a. Support local businesses and producers to better promote their local products, services and activities to the visitors and the industry. Provide incentives to better enable visitor industry companies to buy local through involvement in the Chefs de Cuisine Program of the American Culinary Federation, and sponsorship of five (5) agri-tourism events and programs. 50% of this objective has been met. The Department's Agricultural Specialist serves as the liaison with the American Culinary Federation's Chefs de Cuisine Program, encouraging resort properties to purchase the majority of their food from local Hawaii Island producers. Support was extended to five (5) agricultural festivals with 2008 CPEP, five (5) agricultural festivals with 2009 CPEP, and three (3) agricultural festivals with R&D Supplemental Awards.. b. Support efforts to develop educational programs in basic workforce readiness skills through participation on HTA's Workforce Development Advisory Committee. 50% of this objective has been met. The Hospitality and Tourism Program Manager for Hawai'i Community College, and Conference Center Director and Hawai'i EDventure Coordinator for the University of Hawai'i Hilo, serve on the Hawai'i Island TSP Oversight Committee and regularly provide programming and outreach to the visitor industry. HTA's Workforce Development Strategic Plan is linked on the County website and copies are distributed at public meetings to tourism industry stakeholders' and relevant partners. c. Develop a Hawaii Island program that recognizes and rewards visitor industry members that reflect the "Hawai`i Island sense of place" through support of the HIVB's annual awards program and encouraging ten (10) Hawaii Island applicants to apply for HTA's "Keep It Hawaii Awards". 50% of this objective has been met. Six Month Progress Report on Program Objectives for FY 2008-09 8 RESEARCH & DEVELOPMENT TOURISM Support was extended to the HIVB's annual membership luncheon where former Mayor Harry Kim was recognized. During HTA's Keep It Hawai'i Awards program in August 2008, nine (9) Hawai'i Island organizations and individuals received awards. Fourteen (14) Hawaii Island individuals and organizations applied for the Keep It Hawai'i recognition program in 2008. d. Encourage coordination, collaboration and improvement in public transportation services for both residents and visitors by supporting courtesy shuttles during two (2) peak visitor events, and expanded marketing of Hele-on mass transit programs utilizing HTA's Other Product Development funding. 50% of this objective has been met. Support was extended for shuttles during the Haari Boat Festival and Waimea Cherry Blossom Festival, and OPD funds were utilized to create an expanded marketing program for Hele-On including more detailed intra- Hilo and intra-Kona route maps and a public relations campaign encouraging residents and visitors to ride the bus. e. Support efforts underway to identify solutions to the lack of affordable workforce housing during the review and assessment of new developments. 50% of this objective has been met. The Tourism Program distributed the link to the Kamakoa Workforce Housing project to all County tourism industry contacts and asked them to follow up with their respective members and employees. 3. To increase communication, interaction, and understanding between stakeholder groups, especially between residents and the visitor industry by June 2009: a. Enhance awareness and understanding of the Hawai'i Island TSP, particularly highlighting the opportunities and future success of community-based projects through four (4) meetings and/or surveys with stakeholders in the communities. 50% of this objective has been met. The Hawai'i Island TSP Oversight Committee has met twice and the Safety and Security Committee has met four (4) times during the last six (6) months. The Hawai'i Island TSP is also available on the County website, BIVB/HIVB's website, the Kohala Coast Resort Association's website, and the Kona Kohala Chamber of Commerce's website. Copies are taken to all public meetings hosted by the Tourism Program and distributed as requested. Six Month Progress Report on Program Objectives for FY 2008-09 9 RESEARCH & DEVELOPMENT TOURISM 4. To maintain and improve visitor satisfaction with their experience on Hawaii Island by June 2009: a. Advocate for and support development of visitor education programs containing basic information that will enhance their safety, enjoyment, and understanding of local and Hawaiian culture and the importance of preservation of natural resources through support of programs like the Reef Etiquette video on Big Island TV, information in hotel rooms and on in-flight programs. 50% of this objective has been met. With the involvement of the Safety and Security Committee outreach has been expanded on tsunami awareness; how to view lava safely (at the new Kalapana Viewing Area); and efforts are continuing with Big Island TV to continue to air the Reef Etiquette Video on a pro bono basis since July 2008. b. Encourage and support the implementation of an island-wide initiative to bring a Hawaiian sense of place to life on Hawai'i Island by supporting twenty-five (25) festivals and events that promote local and Hawaiian culture and preserve the heritage of communities around the island. 50% of this objective has been met. Through CPEP 2008 and 2009 and R&D Supplemental Awards support has been extended to a total of 33 Hawaiian cultural programs, festivals and events. c. Together with the community development efforts described in Lb, support the development of consistent, accurate signage to provide directions and identify communities, historical sites and dangerous areas. Provide interpretive methods to educate and enhance cultural, natural and historical sites in three (3) areas. 50% of this objective has been met. Through partnerships with Friends of the Future and the Waipi'o Circle interpretive signage has been put in place at the entrance to Waipi'o Valley as part of the Waipi'o Ranger Program. The Keauhou Heritage Corridor Phase II project is getting off the ground with interpretive signs being installed at historic sites throughout Keauhou. The Tourism Program also supported the Kalapana Lava Viewing Area through the production and distribution of lava viewing safety cards to visitors and residents prior to their arrival on site, large displays on site and financial support for interpreters hired by the Department of Parks and Recreation to answer questions and assist with safety issues during their visit. Six Month Progress Report on Program Objectives for FY 2008-09 10 RESEARCH & DEVELOPMENT TOURISM d. Support efforts to increase safety and security for visitors and residents at public places such as beach parks, events and cultural sites by supporting three (3) security programs in partnership with Parks and Recreation, Visitor Aloha Society of Hawaii (VASH) and the Big Island Visitors Security Association (BIVSA). 50% of this objective has been met. The Tourism Program funded additional security at Isaac Hale Beach Park, and helped VASH distribute its visitor safety video to a wider audience. The latter can now be downloaded through www.bigisland.org and is linked on a number of independent resort properties. Representatives from Civil Defense, BIVB/HIVB and VASH regularly attend BIVSA meetings and three (3) of their members serve on the Safety and Security Committee, with two (2) of those serving on the overall Hawai'i Island TSP Oversight Committee. In addition, depending on the size of the event and its location, additional security is a requirement for some CPEP and County of Hawai'i (COH) sponsored events and activities. e. Support the development of a process by which visitors can access information (multi-lingual) in case of emergency or natural disasters by providing updates as necessary to lavainfo.gov, press releases on bigisland.org, and regular communications to the media on ongoing events through PR contract with BIVB/HIVB. 50% of this objective has been met. Through the Tourism Program's partnership with BIVB/HIVB, constant communication is maintained regarding changing conditions at the Kalapana Lava Viewing Area as well as any time there is warning of a natural disaster, shark sighting, or some other impact to visitors. All of the BIVSA members, Public Utilities Commission (PUC) license holders and BIVB/HIVB members are now receiving the automated Civil Defense telephone updates. Through the Safety and Security Committee greater communication is facilitated between all of the entities and the development of templates that can be used in case of disaster to communicate with on-island visitors, those still in transit, and those preparing for a trip about current conditions. f. Implement programs to help ensure.the attractiveness of beaches and parks in partnership with the Parks and Recreation Department. 50% of this objective has been met. Six Month Progress Report on Program Objectives for FY 2008-09 11 RESEARCH & DEVELOPMENT TOURISM The Parks and Recreation Department has initiated a number of volunteer programs that the Tourism Program helped to promote through numerous festivals and events. For example, representatives from the community beach patrol in Honoli'i had a display during Wailea Village's annual mochi pounding celebration in December. In addition, initiatives like the Waipi'o Ranger Program help to instill stewardship in visitors. 5. To reinforce authentic Hawaiian culture ensuring the foundation of our unique sense of place and appropriate recognition of our host culture by June 2009: a. Encourage the development of programs to recognize and share Hawaiian culture and history through distribution of HTA's Style Guide and working with all sponsored programs, festivals and events to ensure Hawaiian place names are correctly spelled and diacritical marks are used. 50% of this objective has been met. HTA's Style Guide has been distributed to all sponsored programs, with links sent to new contractors and partnering agencies through the Hawai'i Tourism Authority's website. When given the opportunity to review advertising and promotions materials for festivals, events and activities in advance, the Tourism Program always encourages the use of diacritical marks. b. Advocate for appropriate interpretive signage and educational information in public places by supporting development of signage at Kahalu'u Bay, Waipio and through interpretive panels at significant tsunami historical sites in East Hawaii. 50% of this objective has been met. Through partnerships with The Kohala Center, Pacific Tsunami Museum and Friends of the Future, appropriate interpretive signage either has been installed or is scheduled to be installed in early 2009. c. Expand the slumber and quality of Hawaiian cultural festivals and events. Support three (3) events in the development stage to become self-supporting and then work with the non-profit organizations developing those events to increase their organizational capacity. 50% of this objective has been met. During the current fiscal year the Tourism Program has worked with: Six Month Progress Report on Program Objectives for FY 2008-09 12 RESEARCH & DEVELOPMENT TOURISM • Ka'u Preservation on the Malama Punalu'u Festival • Big Island Resource Conservation and Development (RC&D) on the Makahiki ma ka Ma'ukele. • Maku'u Farmers' Association on the Mala Ho'ona'auao Hawaiian Cultural Workshops. 6. To support the enhancement and maintenance of the natural resources of Hawaii Island by June 2009: a. Develop an inventory of the natural areas identifying those that are determined appropriate for visitor access. Then develop plans for protection, education and management. 50% of this objective has been met. An initial inventory was completed by HTA in 2006 and priority areas for Hawai'i Island were identified including Kahalu'u Bay, Waipi'o Valley and `Akaka Falls. The Tourism Program has encouraged appropriate state and county agencies as well as non-profit organizations to apply for HTA's Natural Resources Advisory Group (NRAG) awards to support projects at those priority areas, and The Kohala Center, Friends of the Future and DLNR have all been successful in receiving awards. b. Support programs to provide training and certification for people who interpret natural resources through appropriate signage and information materials. Where appropriate, ensure the conservation and natural resource messages are clearly linked to the Hawaiian culture. 50% of this objective has been met. Through the Tourism Program partnership with BIVB/HIVB support was extended to the UNESCO World Heritage Foundation and their efforts to encourage more training and certification programs for Hawai'i's only World Heritage Site - Hawai'i Volcanoes National Park (HVNP). The National Park has opened their training and certification beyond just their employees and now includes private tour companies and non-profit organizations. The Tourism Program will continue to support expanded outreach to general visitors through a new CPEP supported initiative - Hawai'i Volcanoes National Park's Institute Series. Six Month Progress Report on Program Objectives for FY 2008-09 13 RESEARCH & DEVELOPMENT TOURISM 7. To ensure plan implementation of the County Tourism Strategic Plan including scorecard tracking, plan reviews and revisions as necessary by June 2009: a. The Tourism Program will oversee the implementation of this plan with the assistance of a volunteer oversight committee. 50% of this objective has been met. The Hawai'i Island TSP Oversight Committee has met twice during the last year, with subcommittees meeting more frequently. Updates to the plan and reports on objectives have been provided to HTA for 2007 and 2008. The TSP Oversight Committee will continue to meet bi-annually to provide further updates to the plan and fine-tune the objectives. b. Develop additional measures for tracking the impact of the plan. 50% of this objective has been met. In addition to visitor statistics and satisfaction measures collected by Department of Business, Economic Development and Tourism (DBEDT), the Hawai'i Island TSP Oversight Committee identified a number of specific tracking measures to collect in 2009 and is moving forward. Six Month Progress Report on Program Objectives for FY 2008-09 14 RESEARCH & DEVELOPMENT ECONOMIC DEVELOPMENT 1. Administer the Enterprise Zone (EZ) program and coordinate with the Department of Business, Economic Development & Tourism (DBEDT) for the dissemination of EZ information and to promote the enterprise zones via meetings and literature. Increase number of tenants by ten percent (10%) by June 2009. 40% of this objective has been met. As of June 30, 2008 a total of forty-nine (49) Hawaii Island businesses have participated in the Enterprise Zone Program. Eight (8) businesses completed their seven (7) years of participation and two (2) new businesses enrolled in the program by December 31, 2008 or 40% of the projected five (5) new businesses for the year. 2. Provide funding to three (3) organizations and technical assistance to five (5) organizations for economic development projects, funding will be matched dollar for dollar by funding from other sources by June 2009. 112.5% of this objective has been met. Funding and/or technical assistance was provided to the following organizations: • The ARC of Hilo - Capacity Building for the ARC of Hilo • Friends of NELHA - Starting or Growing Your Business with DoTAX Technology & Tax Incentives • Honoka'a Business Association, Inc. - Honoka'a Heritage Murals • Malama O Puna - Pahoa Holiday Parade • Hawai'i Guava Growers Cooperative - Develop the marketability of Hawaii grown guava and its derived products. • Ka'u Coffee Growers Cooperative - Implementation of the Ka'u Coffee Marketing Development Program. • Maku'u Farmers Association - Development of the farmers market and cultural center. • Micronesians United - Big Island - Build capacity and leadership to fulfill its mission, which includes increasing the self-reliance of Micronesian families through the development of employment, entrepreneurial, and other economic development opportunities. • Pahoa Weed and Seed - Economic Program staff participates as a member of the Steering Committee and provids technical assistance in the preparation of a grant application, implementation of the program and the revitalization of the community. Six Month Progress Report on Program Objectives for FY 2008-09 15 RESEARCH & DEVELOPMENT ECONOMIC DEVELOPMENT 3. Partner with other organizations in workforce development projects and provide funding to two (2) organizations by June 2009. 150% of this objective has been met. Partnering and/or funding assistance was provided to the following organizations: • Neighborhood Place of Kona Cultural Competency Workshops • Hawai'i Organic Farmers Association - Develop and provide training in Transitioning to Organic Production. • County of Hawai'i Department of Human Resource - Video Production Workforce Development for County of Hawai'i Public Safety Occupations. 4. Provide technical assistance and funding for two (2) projects in support of Cultural and/or the Hawaiian Heritage Corridor Programs by June 2009. 100% of this objective has been met. Funding and technical assistance provided to the following organizations: • Pulama la Kona Heritage Preservation Council - Enhancing the Kona Heritage Corridor • Pulama la Kona Heritage Preservation Council - Building the Hawaii Island Heritage Corridor • Big Island Resource Conservation & Development, Inc. - People Out Supporting Hilo (POSH) to promote downtown Hilo as the cultural capitol of Hawai'i Island through festivals, events, and promotions. Economic Development staff attended and participated in the Pulama la Kona Heritage Preservation Council's workshop "Building the Hawai'i Island Heritage Corridor", which included a report from the State Department of Transportation on the State Scenic Byways Program and status report from other heritage corridors on Hawaii Island. 5. Develop Economic Development Webpage to include business, entrepreneurial, workforce, and community based development resources by June 2009. 25% of this objective has been met. Planning, research and development is currently in progress. Six Month Progress Report on Program Objectives for FY 2008-09 16 RESEARCH & DEVELOPMENT ENERGY 1. Represent the interests of Hawai'i County in HELCO's Integrated Resource Planning process, in PUC dockets, at the Hawai'i State legislature, at the Natural Energy Lab of Hawaii Authority and the Hawaii Energy Policy Forum. 50% of this objective has been met. The Energy Program participated as Hawai'i Electric Light Company (HELCO) launched Phase 4 of its Integrated Resource Planning process. Following the initial meeting, this planning process was curtailed pending developments following the Governor's agreement with the utilities under the Hawaii Clean Energy Initiative. The latter continues to be monitored as information develops and unfolds. With respect to dockets before the Public Utilities Commission (PUC), the Energy Program continued to provide technical support to County Corporation Counsel regarding the Intra-Governmental Wheeling Docket. Coordination among departments and preliminary information was sought regarding possible energy sources, quantity, and distribution networks were identified in response to questions posed by parties to the docket. Similarly, the Energy Program provided technical support to the Mayor's Office and Corporation Counsel in the determination for the County to participate as an intervener in the Feed-in Tariffs Docket before the PUC. This docket would support the rapid expansion of distributed renewable energy and move the utility to a primary role of power distributor. Information was also gathered, assessed, and provided with respect to the scope of the proposed tariffs. The Energy Program participated in Natural Energy Laboratory of Hawaii Authority (NELHA) board meetings. A key energy initiative before the Board included a request for a letter of intent to lease for BioEnergy Hawai'i, which proposes a waste to energy facility that would collect carbon dioxide (CO2) to enrich algae for production of biofuels. There were no communications with the Hawai'i Energy Policy Forum or State legislators, as the State Legislature was not in session during the reporting period. 2. Maintain County energy emergency preparedness plans consistent with those of the State of Hawaii. 50% of this objective has been met. Six Month Progress Report on Program Objectives for FY 2008-09 17 RESEARCH & DEVELOPMENT ENERGY _ The Energy Program reviewed the State's recently revised Energy Emergency Plan and the County's Energy Emergency Plan and solicited input from the County Civil Defense Administrator in preparation for the required update of the County's plan. 3. Assist Hawaii County Civil defense during energy emergencies and attend meetings of the Governor's Energy Emergency Preparedness Advisory Council and the Hawaii State Energy Council. 50% of this objective has been met. The Energy Program monitored daily national and state civil defense postings, with no incidents of significance to report. The Energy Program reviewed the State's draft Hawai'i Catastrophic Hurricane Response Plan and participated in two meetings of the Hawai'i State Energy Council regarding this plan. The Energy Program participated in a County Multi-Hazard Emergency Plan overview with other County agencies. 4. Monitor energy savings resulting from retrofits carried out by performance contracts at the Hilo Public Safety Building and Kona Police Station. 50% of this objective has been met. The Honeywell energy performance contract for the Hilo Public Safety Building and Kona Police Department is in its seventh year. The accumulated savings to date are $1,595,860 far exceeding the savings guarantee to date of $986,343. This performance contract has met its objectives of covering the lease payments and maintenance fees out of energy savings. 5. Coordinate with the Department of Public Works to ensure LEED certification and the installation of a solar energy system on the West Hawai'i Civic Center. 50% of this objective has been met. Six Month Progress Report on Program Objectives for FY 2008-09 18 RESEARCH & DEVELOPMENT ENERGY The Energy Program provided analysis and support for the County of Hawai'i's design build project for the West Hawaii Civic Center (WHCC), which is slated to include a photovoltaic installation providing up to 400 kilowatts or forty percent of the facility's anticipated power needs. The power would be supplied by a third party, thus eliminating the upfront costs to the County and resulting in an overall lower price per kilowatt-hour of power used. A draft power purchase agreement (PPA) was developed and submitted to the third party provider for review. PPA negotiations are ongoing. Discussions were also held with representatives of HELCO to determine options for the sale of excess power generated at the WHCC and other County facilities. The WHCC will be Silver LEED certified, and efforts to date on the certification included the identification of energy related issues and questions to be addressed by the Energy Program. Routine participation in educational webinars was launched in an effort to expand the understanding of green principals and potential for green jobs and to involve other departments and their staff in such issues. A contract with a vendor was initiated to facilitate a process of assessing current and future green job sectors; identify appropriate workforce development needs; and conduct related economic workshops in preparation for emerging funding sources. Energy Program staff attended four (4) meetings regarding various proposed bio-energy forums and meetings with community, business leaders, legislators, and administrators. Energy Program staff monitored a County Council initiative to implement changes to the County's Model Energy Code. Coordination with Department of Business, Economic Development and Tourism (DBEDT) staff on this issue is ongoing and discussions with Building Division and Chief Engineer were initiated to determine concerns and areas requiring additional information and guidance. Six Month Progress Report on Program Objectives for FY 2008-09 19 RESEARCH & DEVELOPMENT ENERGY - __M.... _ 6. Commence implementation of the County of Hawaii Energy Sustainability Plan. An initial step will be to initiate the County of Hawaii "Lead By Example" recommendations, which includes: transitioning the County vehicle fleet to more fuel-efficient vehicles; updating the Model Energy Code portion of the County building code; and installing solar energy systems on all County facilities including those of the Department of Water Supply where applicable. Implementation will also include developing support for Plan implementation through stakeholder meetings. Targeted groups will include government agencies, non-profits, and the public sector. 50% of this objective has been met. Implementation of the County of Hawai'i Energy Sustainability Plan (HCESP) began as a means for the County to begin transitioning from fossil fuels for transportation and electric generation to renewable energy and to require energy efficient building practices. Educational outreach about the plan continued through the Energy Program by directing interested citizen inquires to the web site for the plan. Additional educational outreach was initiated through a contract with a vendor to develop a more detailed website for the County's Energy Program and assist residents and business owners in gaining access to relevant renewable energy technologies and energy conservation strategies and resources. A Mayor's Energy Advisory Commission was established to review the Energy Plan and identify and evaluate priority initiatives, required resources, and practical strategies toward action. The Commission met for ten (10) meetings between June and November 2008, and its final report included complementary studies, research, documents, plans and initiatives from other communities that could serve as an example for Hawai'i County. The Commission's final report was submitted to the Mayor in November. Six Month Progress Report on Program Objectives for FY 2008-09 20 RESEARCH & DEVELOPMENT. HAWAII COUNTY RESOURCE CENTER Information Resources Program 1. Collect statistical information for the County ofHawai `i Data Book by June 2009. 50% of this objective has been met. The County of Hawai'i Data Book contains a collection of statistics on social and economic conditions of Hawai'i County. Selected data for component counties and the state is also included. It covers a wide variety of topical areas, including: Agriculture, Business, Communications, Education, Employment, Energy, Geography, Law Enforcement, Population, Transportation, Vital Statistics & Health, and much more. Businesses, academic institutions, government agencies, libraries, and the general public find this data book to be a rich compendium for statistical reference as well as a guide to other valuable statistical publications and resources. The County of Hawaii Data Book is published in hard copy on a biennial basis and updated in electronic format annually. 2. Compile monthly economic data (showing previous year comparisons) and distribute to interested parties as the County ofHawai'i Statistics; provide accessibility via County of Hawai`i's web site: http://co.hawaii.hi.us/info/stats.htmi. 50% of this objective has been met. The County of Hawaii Statistics provides a look at some of the county's leading economic indicators used to determine business cycles and forecasting. The data collected and reported on a monthly basis include: Building Permits, Visitor Arrivals, Hotel Occupancy, Labor Force, Gasoline Consumption and Tax Collections. Utilizing this data allows users to enhance planning efforts and make intelligent financial decisions by analyzing and evaluating past and present data, in order to predict tomorrow's economic trends and outcomes. 3. Continue to organize the R&D Library at the temporary Puainako Center location and update the library catalog. 10% of this objective has been met. Six Month Progress Report on Program Objectives for FY 2008-09 21 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Besides organizing as a result of the move to temporary quarters, hundreds of additional resources have been received by the R&D Library from other county departments to be managed. The Public Works and Planning Department's Libraries have been downsized as a result of their move and space need issues at Aupuni Center, Legislative Auditor's Library has been dismantled, and the Police Department's Library has eliminated documents that are no longer relevant. Each of these documents must either be incorporated into R&D's Library or deleted from the Online Library Application (OLA) database. Organization of R&D's Library and managing of these additional resources have not been completed due to time constraints and other projects being given higher priority. 4. Fulfill research and informational needs of the County through the acquisition and maintenance of relevant research materials. 50% of this objective has been met. Collection development of the Information Resources Program (IRP) involves the process of planning and building a useful and balanced collection of library materials over a period of time. It is based on an ongoing assessment of the information needs of the library's clientele, analysis of usage statistics, and is usually constrained by budgetary limitations. The IRP provides a full range of information services in support of the promotion and economic development of Hawai'i Island. 5. Maintain an index of articles of interest to, and in support of departmental programs, and generate an annual subject index of articles affecting Hawaii County by June 2009. 50% of this objective has been met. This in-house newspaper index provides efficient access to the selective indexing of four local newspapers: Hawaii Tribune Herald, Honolulu Advertiser, West Hawai'i Today and Pacific Business News. The NewsFile indexes articles of interest to, and in support of, departmental activities and of the county in general and is updated on a daily basis. Six Month Progress Report on Program Objectives for FY 2008-09 22 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER 6. Maintain the Online Library Application (OLA) database by classifying and cataloging library materials. Work with Department of Data Systems to eliminate new software bugs (due to recent conversion of the library system) by June 2009. 25% of this objective has been met. The Information Resources Program (IRP) is responsible for classifying and cataloging resource materials and for adding and deleting entries in the Online Library Application (OLA) database. The OLA is an online library catalog that centralizes the holdings of thirteen (13) county departmental collections. Classifying and cataloging of library materials backlogged due to time constraints and other projects being given higher priority. 7. Provide research assistance to fulfill the data requirements of grant proposals. 50% of this objective has been met. The Information Resources Program (IRP) assists grant writers in the community by providing the statistics needed to support grant proposal applications. Much of the time census data is used to support the existence of the problem or issue proposed in the needs assessment statement. The IRP provides census and other information that is directly related to the problem addressed by the proposal. 8. Publish County ofHawai'i Data Book (online version) by November 2008. 75% of this objective has been met. The 2006 County of Hawaii Data Book was printed in-house in November 2007 and distribution was completed in December 2007. Data Book purchases from the general public continues and in-house printing will continue on an as- needed basis. Online updates not completed due to time constraints and other projects being given higher priority. 9. Respond to requests for statistical, reference and program information daily and on demand. 50% of this objective has been met. Six Month Progress Report on Program Objectives for FY 2008-09 23 RESEARCH & DEVELOPMENT -M ! HAWAII COUNTY RESOURCE CENTERT v The Information Resources Program (IRP) strives to meet the information needs of the department, other county departments, state agencies and the general public by providing expert assistance, access to information sources in various formats, and retrieval and use of information. Assistance is provided when and where it is needed, whether in-person, by telephone, or electronically via email. 10. Review, update and publish brochure: A-Glimpse-At Hawai'i's Big Island, provide accessibility via County of Hawai`i's web site by June 2009. 10% of this objective has been met. The A-Glimpse At Hawaii's Big Island brochure provides an overview of local physical, social, cultural and economic conditions of Hawai'i Island. It covers topics such as: Population, Tourism, Agriculture, Health, Education, Science and Technology, Government and others. Although some updates were done, other major statistical updates have not been released yet. Therefore, the decision was made to delay the next issue of the brochure until relevant updates become available. Six Month Progress Report on Program Objectives for FY 2008-09 24 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Capacity Building Program 1. To ensure that the island culture and values are perpetuated and thriving; by June 30, 2009: a) Meet with at least fifty (50) organizations and/or five hundred (500) individuals with existing programs and events focused on raising awareness to Hawaii Island businesses and residents about Kanaka Maoli/local culture and heritage. 66% of this objective has been met. Hawai'i County Resource Center (HCRC) staff has met with 33 organizations through the Ho'owaiwai Family and Community Asset Building Initiative including: • Queen Lili'uokalani Children's Charity (21 people) • Neighborhood Place of Puna (80 people) • Neighborhood Place of Kona (2 people) • Maku'u Farmers Association (50 people) • Family Support Services of West Hawai'i (4 people) • Hawai'i First Federal Credit Union (2 people) • Miloli'i Community Association (25 people) • Hui Laulima (25 organizations and 29 people). b) Plan at least four (4) workshops for Hawaii Island residents and businesses to increase awareness of cultural respect, appreciation of diversity and importance of aloha in daily lives. 25% of this objective has been met. The Cultural Competency, Phase H workshop series is currently in the planning phase. c) Follow up with at minimum two (2) opportunities for Hawaii Island businesses and residents that increase understanding about Kanaka Maoli and Island cultures and values. 50% of this objective has been met. Hawai'i County Resource Center staff met with Deacon John Jackson and other Micronesian leaders in Ocean View, as part of the Community Development Plan (CDP) outreach and attended an Acculturation Workshop. Hawai'i County Resource Center staff is currently coordinating a series of community empowerment workshops in Ka'u. Six Month Progress Report on Program Objectives for FY 2008-09 25 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER d) Integrate plans for interpretive opportunities at Waipi'o Valley and Hilo Bayfront. 100% of this objective has been met. Interpretive opportunities were identified and signage was ordered for the Waipi'o Valley Lookout by the contractor. Signage design for Hilo Bayfront was proposed in Final Master Plan for that project. 2. To ensure sustainable living is part of daily practice in Hawaii Island; by June 30, 2009: a) Identify twenty-five (25) potential forums for youth participation and engagement. 75% of this objective has been met. Hawai'i County Resource Center staff and contractors identified 25 potential forums for youth participation and engagement. Highlights include: • Junior Achievement: Introduction to Facilitation, Sustainable Business Planning. • Maku'u Farmer's Association: `Ohana Dialogue. • Miloli'i Keiki: `Ohana Dialogue. • Ka'u CDP Talk Stories: Ka'u Middle and High School. • Green Power Girl: Parker School; Hawai'i Preparatory Academy; Hawai'i Recycles Day at the Hilton Waikoloa; Kanu o ka Aina; Waimea; Kohala Elementary; Connections Charter School; H61ualoa Elementary; Laupahoehoe Elementary; Maryknoll School; Stevenson Middle School; Hawaiian Mission Academy; St. Theresa School. • Healing Our Island (HOI) - Youth Activities include: ranch programs, sports, theater groups, culinary group and projects incorporating sustainable practices. • Huiana Internship Program - Interns had an opportunity to participation and engagement in HCRC activities. Two (2) interns from Waiakea High School developed a neighborhood asset mapping program, maintained the department's contracts database and created artwork for the "Local Living Guide" on how to save money and live "lightly" on the land. The intern services started in July 2008 and ended in December 2008. Six Month Progress Report on Program Objectives for FY 2008-09 26 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER b) Develop sustainability planning strategy for youth participation and engagement. 100% of this objective has been met. Hawai'i County Resource Center staff assisted in editing a Community Development Plan Youth Curriculum created by Pohai Kirkland. The Environmental Education Services created a strategy for youth participation and engagement through school assemblies, on-line curriculum and interactive learning through a systems-thinking game. c) Implement twenty-five (25) Sustainability Education Training for Children and Youth. 36% of this objective has been met. Seven (7) Green Power Girl school assemblies and training sessions and two (2) learning circles were conducted with Waiakea High School Students. d) Implement fifteen (15) Sustainability Education Learning Circles for Adults. 26% of the objective has been met. Two (2) Learning Circle sessions with students from Waiakea High School on Choices for Sustainable Living have been completed. Two (2) PowerPoint presentations on Sustainability Challenges for Hawai'i Island were conducted for a group of Weinberg Fellows (60 people) and at a Rural Health Conference (65 people) followed by a question and answer session at each presentation. e) Partner with DEM (Department of Environmental Management) to promote recycling at Healing Our Island and Research and Development sponsored events. 50% of this objective has been met. New Healing Our Island (HOI) program guidelines direct potential grantees to make use of recycling containers during their events and activities. 3. To ensure our community is strong, resilient, healthy, vibrant and nurturing; by June 30, 2009: a) See Waipi'o ranger pilot project through to effective conclusion following terms of contracts with the Hawaii Tourism Authority and Friends of the Future. 95% of this objective has been met. Six Month Progress Report on Program Objectives for FY 2008-09 27 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER The contract with Hawai'i Tourism Authority (HTA) has been closed and final payment received, and the subcontractor, Friends of the Future's final report and payment will be due in January 2009. b) See Hilo Bayfront Trails project through to effective conclusion following terms of contracts with the Hawaii Tourism Authority and with Helber Hastert and Fee. 95% of this objective has been met. The'Hawai'i Tourism Authority (HTA) contract was extended to March 2010 to allow for the completion of all deliverables and the contract with Helber Hastert and Fee (HHF) was extended to March 2009. Next steps include contracting for an environmental assessment and special management area permit, and submitting a capital improvement project request under the auspices of the Department of Public Works for construction design documents. c) Assist in publication of the Implementation Guide for EnVision Downtown Hilo 2025 Vision Keepers. 100% of this objective has been met. The Hawai'i County Resource Center assisted the Vision Keepers to draft and publish the Implementation Guide, which is available at www.co.hawaii.hi.us/edh2025/. d) Compile and publish summary of the community readiness program in North and South Kohala Community Development Plan. 100% of this objective has been met. A summary of the community readiness program in North and South Kohala Community Development Plan (CDP) was published on the HCRC website at www.hcrc.info. e) Promote the Healing Our Island (HOI) Community Fund, by distributing 5,000 brochures in the various communities on Hawaii Island to increase number of first-time applicants. 25% of this objective has been met. Hawai'i County Resource Center staff began the process of updating the HOI brochure with new information from 2009 revised application format. Six Month Progress Report on Program Objectives for FY 2008-09 28 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER f) Update the HOI Governance, Policies, Procedures and Processes. 100% of this objective has been met. Corporation Counsel, Accounting, HCRC, and the Director of R&D reviewed and approved the new HOI Governance, Policies, and Procedures. g) Provide necessary tools and technical assistance for HOI team to promote program, increase collaboration and assist community grantees. 75% of this objective has been met. A collaborative process was used with reviewers and liaisons to craft new program guidelines, application, final report, and scoring worksheet for 2009. Healing Our Island Liaisons will submit a Community Asset form to increase collaboration within communities and with other communities. Healing Our Island Liaison reference binders containing new program information, guidelines and forms were distributed in December 2008. h) Recognize accomplishments of five (5) community groups working on the campaign against drugs. 0 % of this objective has been met. Planned work includes review of 2008 Final Reports and work with liaisons and the County's Public Relations Specialist to feature one story a month before June 2009. i) Review and assess potential asset policy issues relevant to the County of Hawaii and make recommendations for developing and advancing policy changes that pertain to asset and wealth building. 75% of this objective has been met. Ho'owaiwai Project Team reviewed international, national, state, and local asset policy issues and a Technical Report was finished. The `Ghana Dialogue Report and Preliminary Policy Research Reports are in final stages of completion. After some follow up and an additional economic analysis and research, the Ho'owaiwai Framework and Road Map for Hawai'i County will be published by May 2009. Six Month Progress Report on Program Objectives for FY 2008-09 29 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER j) Conduct a minimum of four (4) forums on asset policy issues for discussion and input from grassroots community leaders and representatives from the public, private, and/or nonprofit sectors. 80% of this objective has been met. Discussion about asset policy issues was conducted with Hawai'i First Federal Credit Union, The Kohala Center, Neighborhood Place of Puna, Helping Hands, Alu Like, and County of Hawai'i Office of Housing and Community Development. 4. To equip residents who have demonstrated a commitment to serving their community with skills and capacities needed to maximize their impact; by June 30, 2009: a) Conduct a minimum of two (2) workshops on grant technical assistance or training using multiple delivery methods. 100% of this objective has been met. Honomii Fundraising Charrette and personalized grant technical assistance for Pahoa Weed and Seed's reintegration housing project was delivered. The eCivis Knowledgebase, an on-line tutorial on grant writing, is available to 397 active eCivis users. b) Provide a minimum of fifty (50) facilitation services for community groups or government agencies. 100% of this objective has been met. Forty-seven (47) small groups "Talk Stories" in Ka'u have been facilitated to derive visions and values from local residents for the Ka'u CDP. Over 20 `Ghana Dialogues were implemented for Ho'owaiwai - Asset Building to empower families to become more self-reliant. Two (2) meetings with groups of CERTeam Points of Contact were facilitated in collaboration with Civil Defense and Fire Department. Hawai'i Community Resource Center staff also participated in CERT and County Green Team Strategic Planning Process to create an action plan for the next two (2) years. Hawaii Community Resource Center's Grants Specialist presented the Hilo Bayfront Trails project on KWXX Community Forum, at the Envision Downtown Hilo 2025 Town Meeting and planned and facilitated Hilo Bayfront Trails Public Meeting #3. Finally, community-based planning was presented to an Architecture and Drafting class at Hawai'i Community College. Six Month Progress Report on Program Objectives for FY 2008-09 30 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER c) Develop facilitator capacity assessment procedure. 80% of the objective has been met. A facilitator capacity assessment procedure was developed to identify current knowledge and skills of community based facilitators. Next steps include synthesis of the results to determine the needs of local facilitators to shape future training opportunities. d) Develop fifty (50) opportunities for Hawai'i County Departments and Community Based Organizations to participate in capacity building services. 100% of this objective has been met. Five (5) Basic Facilitation Parts I and II, three (3) small group facilitation training sessions, and 47 small groups "Talk Story" meetings were sponsored by HCRC. The Alaka'i leadership development program offered seven (7) days of capacity building opportunities, with representatives from 15 community based organizations. Hawai'i County Resource Center staff also coordinated the Psychological First Aid Training with representatives from 12 community based organizations. There are a total of 397 eCivis active users, representing 350 community based organizations, up 7% over fiscal year 2007-08. A total of 2,158 grant opportunities were viewed on eCivis during this reporting period. e) Hawaii Island communities in the nine (9) districts to receive training in Community Emergency Preparedness Training (CERT) & hazard mitigation. 100% of this objective has been met. Two-hundred and thirteen (213) individuals were trained in nine (9) districts and ten (10) CERTeams were formed. f) Create and help distribute 10,000 Disaster Preparedness Training Brochure for Citizens Corps, Civil Defense, and the Fire Department. 87% of this objective has been met. A brochure was created, and 8,700 were distributed to Citizen Corps program coordinators, volunteers, and individuals. Six Month Progress Report on Program Objectives for FY 2008-09 31 i RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER g) To facilitate the development of at least two (2) disaster preparedness curriculum for community trainings with Contractor. 75% of this objective has been met. An Emerge-N-See community presentation about the threat of natural and human-made disaster, and A Map Your Neighborhood Toolkit for disaster readiness was created as part of a comprehensive disaster preparedness curriculum. h) Develop training schedule for liaisons and community representatives to conduct hazard mitigation workshops. 25% of this objective has been met. Two (2) planning meetings were convened for the CERT Program and various Citizens Corps organizations were invited to attend. An informal network of volunteers was established between Neighborhood Watch (NHW), Medical Reserve Corps (MRC) and Volunteer Organizations Assisting in Disasters. Communication was strengthened between County government agencies and communities, and collaborative relationships were formed. This network of volunteers will be the target group to be trained. 5. To become a model sustainable system for governance; by June 30, 2009: a) County Council Resolution approving a Preserve America Community Designation for Hawaii County. 0% of this objective has been met. The Preserve America Community Designation was an initiative of former First Lady Laura Bush. It is uncertain if this designation will continue with the Obama Administration. b) Draft an eco-island resolution. 100% of this objective has been met. Eco-island resolution was drafted through consultation with the departments of Planning and Research and Development, and the Mayor's Office. Six Month Progress Report on Program Objectives for FY 2008-09 32 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER c) Pass an ICLEI (International Council for Local Environmental Initiatives) resolution & join local government for sustainability. 100% of this objective has been met. A resolution was passed by the County Council in support of joining ICLEl, local government network working towards sustainable development. The County of Hawai'i is the 500'x' member of ICLEI. d) Identify feasibility of Green House Gases (GHG) baseline measurement in Hawaii Island with the R&D Energy Coordinator. 50% of this objective has been met. The Clean Air and Climate Protection (CACP) Software to measure Green House Gases (GHG) level is now available for County of Hawaii. Currently, the County Green Team is working to identify a feasibility and action plan to measure GHGs and most effective strategy for reducing the County's carbon footprint. e) Create transparent, efficient and effective budgeting & operating system for better government services, accountability, and transparency for ecological and social sustainability. 75% of this objective has been met. The Contract Processing Spread Sheet and Holistic Measurements Frameworks were created and tracking began for Hawai'i County Resource Center program areas. f) Create strategic sustainable planning toolkit to facilitate the transition towards ecological and social sustainability for community based organizations and government agencies. 50% of this objective has been met. Sustainable Planning Toolkit is being developed and will be available on-line, March 2009. Six Month Progress Report on Program Objectives for FY 2008-09 33 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER g) Compile outline for a plan that integrates county policy, design, and management actions to facilitate the implementation phase of the CDP. 100% of this objective has been met. A matrix of all the county policy, design and management actions from the Community Development Plans that relate to roles and responsibility of the Department of Research and Development was created. Additionally, HCRC staff has worked on indicator collection for the Ho'owaiwai Asset Building Initiative to determine community wealth and well-being. h) Create a holistic indicators and measuring mechanism to measure progress towards ecological and social sustainability. 100% of this objective has been met. The design and tabulation of five (5) capacity measurement framework (financial, physical, social, human, and natural capacities) was developed and tracked. The result, HCRC Sustainability Report, is published on-line. i) Implement strategic sustainable organizational planning for HCRC. 100% of this objective has been met. Hawai'i County Resource Center staff continues to go through strategic organizational planning process to increase productivity holistically. j) Draft the HCRC strategic plan annually. 100% of this objective has been met. Hawai'i County Resource Center has completed its strategic plan for 2008, which is available on-line. k) Increase HCRC/R&D funding by five percent (5%). 100% of this objective has been met. Hawai'i County Resource Center secured the final Healing Our Island State Grant-in-Aid totaling $200,000.00 in July 2008. Six Month Progress Report on Program Objectives for FY 2008-09 34 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER 1) Build the communication network through hcrc.info by loading & updating content on the HCRC website. 100% of this objective has been met. Hawai'i County Resource Center staff continues to update and load new content on the HCRC website. m) Encourage green purchasing practices; multiple service delivery methods that promote tele-conference / web-conference when practical; support for local suppliers. 75% of this objective has been met. All program equipment purchases take into consideration energy efficiency and lowering of the organizational footprint. Efforts are being made to improve existing tele-conference capacity and to establish a pragmatic video conference methodology to reduce costs associated with transportation. Local suppliers and organic produce is supported for any food purchases whenever possible to keep county dollars in the community and encourage practices that minimize soil, air, and water pollution. Six Month Progress Report on Program Objectives for FY 2008-09 35 RESEARCH & DEVELOPMENT FILM 1. Market, promote, and advertise the Big Island nationally and internationally to build a more vital film industry: 50% of this objective has been met. a) Collaborate with the Film Offices of the Hawaiian Islands (FOHI). The Big Island Film Office participated in two (2) FOHI meetings in Honolulu in July and September. b) Participate in six (6) trade shows, festivals and conferences pertaining to the industry through June, 2009. The Big Island Film Office participated in and sponsored three (3) film festivals during this time frame: the Hawai'i Film Ho'ike in September, the Hawai'i International Film Festival in Hilo at the Palace Theater in November, and the E Malama `Aina Film Festival in Hilo at the Palace Theater also in November. c) Continue to upgrade the Film Office website through June, 2009. Four (4) new albums were added to the Big Island Film Office Locations Library on the web site. These included: • The Lagoon House in the Kapoho tidepools area • A private residence off of Route 137 in Puna known as Kanani • An update of the Parker Ranch album • A private estate in Volcano Village known as Bideawee. 2. Provide support services to local, national and international productions working on Hawai'i Island: 50% of this objective has been met. a) Host/assist in coordination of familiarization and scouting tours as needed by not less than four scouts by June, 2009. The Big Island Film Office participated in and helped to organize three (3) major scout events. These included: 1) a scout with director Julie Taymor and production executives for The Tempest; 2) a scout with the Location Manager for the Warner Bros feature, Tarzan and; 3) a scout of the Waipi'o Valley in conjunction with a travel and food show. Six Month Progress Report on Program Objectives for FY 2008-09 36 RESEARCH & DEVELOPMENT FILM - b) Assist 150 projects before, during and after on-island production by June, 2009. Support from the Big Island Film Office was provided to a total of forty- eight (48) productions that were completed on island during this time frame. 3. Work to grow the infrastructure of the Hawai'i Island Film Industry: 50% of this objective has been met. a) Work with educational entities such as local high school production programs and the production areas of Hawai'i Community College to promote training, skills development, knowledge of the business through June, 2009. During this time frame, three (3) educational experiences were organized for and with local film school students to advance the above objective. One (1) activity included a student video contest involving the Wheel of Fortune. Qualified schools were asked to submit a proposal for the "behind the scenes" taping of the Wheel, with the prize being a high-end consumer digital video camera and access to shooting footage of the Wheel during staging and production. Two (2) other student experiences involved set visits to The Tempest by students along with production and teaching faculty. These schools were Parker School in Waimea and the Hawaiian Arts and Sciences Academy in Pahoa. b) Work with private sector in Hawai'i, such as local chambers of commerce, the business community, and appropriate community groups, and off shore organization such as producers association in Hollywood (TV production Executives) to promote a positive climate for film through June, 2009. The Big Island Film Office chairs The Ambassadors Committee which is an informal network of film interests that meets periodically and is an example of collaboration between the private and community sector. Also, development and implementation of the E Malama `Aina Film Festival involved working with the Hawai'i Island Chamber of Commerce and other community organizations. 4. Support the growth of the film industry on Hawai'i Island through collaboration with the community: 50% of this objective has been met. Six Month Progress Report on Program Objectives for FY 2008-09 37 RESEARCH & DEVELOPMENT FILM a) Participate on two (2) industry boards and two (2) industry organizations by June, 2009. The Big Island Film Office played an active role and participated in the following industry boards and associations: HIFA-the Hawai'i Film and Video Association, HFEB-the Hawai'i Film and Entertainment Board, and the AFCI-the Association of Film Commissioners International. b) Provide interviews to media as needed but no less than four (4) by June, 2009. Two (2) radio interviews were provided in support for the Hawai'i Film Ho'ike and E Malama `Aina Film Festival. Also press and media activity were provided for these film festivals and for the two (2) feature films that were produced on island this year, The Tempest and Honoka'a Story. Photos were taken on the set of Honoka'a Story for use in an upcoming issue of Hawai'i Film and Video Magazine. c) Deliver four (4) public presentations to community, academic, and/or business groups by June, 2009. Class presentations on production, technology, careers in media were offered to two (2) schools: the Hawai'i Arts and Sciences Academy and to the Digital Media Arts Program at Hawai'i Community College. Six Month Progress Report on Program Objectives for FY 2008-09 38 RESEARCH & DEVELOPMENT AGRICULTURE 1. Protect Big Island's important agricultural lands. Work with the State Department of Agriculture in developing incentives to protect important agricultural lands. 100% of this objective has been met for Fiscal Year 2007-2008. Comments were provided to the Hawa? i Department of Agriculture regarding proposed incentives for Important Agricultural Lands. Act 233 (SB2646 SD2 HD2 CDI) became law on July 1, 2008, without the Governor's signature, and it established economic incentives for private landowners who designate their property as Important Agricultural Lands. 2. Expand the market for Big Island products. a) Partner with State and private sector in promoting agricultural products at the local, national and international levels by leveraging County funds at a ratio of at least 1:5. 58% of this objective has been met for Fiscal Year 2007-2008. A total amount of $18,500 in County funds was provided in supplemental funding award for three (3) agricultural marketing and promotional programs. The programs all required matching dollars, which resulted in the County funds being leveraged to $30,230 in private funds and $23,600 in State funds for a ratio of $1:2.09. The programs supported included: Big Island Exotic Fruit Poster & Website Enhancement $ 4,000 55th Annual Hilo Orchid Society Show & Sale $ 4,000 Papaya Promotion $ 10,500 i Additionally, three (3) marketing and promotional programs were funded by special allocations totaling $47,960 from the County Council, which did not require matching funds. The programs included: Taste of Puna $ 5,000 Organic Products On-Line Directory $ 16,000 Buy Fresh Buy Local Marketing Campaign $ 26,960 i I Final Status Report on Program Objectives for Fiscal Year 2007-2008 1 RESEARCH & DEVELOPMENT AGRICULTURE b) Participate in trade shows/trade missions. 100% of this objective has been met for Fiscal Year 2007-2008. Supplemental funding was provided to the Hawaii Export Nursery Association (HENA) for attendance at various tradeshows, including: Texas Expo held in Dallas, Texas on August 16 -19, 2007 FarWest Show held in Portland, Oregon on August 23 - 25, 2007 Garden Market Expo held in Las Vegas, Nevada on September 19 - 21, 2007 CalScape Expo held in Las Vegas, Nevada on September 25 - 28, 2007 c) Encourage the State Legislature to provide incentives to businesses that buy local products. 50% of this objective has been met for Fiscal Year 2007-2008. Hawaii Island Representative Clift Tsuji was requested to introduce HB No. 396, which would require procurement contracts for food operations of state correctional facilities, hospitals and healthcare facilities and public schools to be awarded to the lowest responsible and responsive bidders, with preference given to the agricultural products raised or grown in Hawa? i. HB No. 396 passed second reading in the House in mid-February; however, the bill died in the Senate in mid-May. 3. Advocate private-public partnerships for agricultural research and infrastructure. a) Leverage County funds at a ratio of at least 1:5 for research on agricultural topics of local interest and for agricultural extension programs. 78% of this objective has been met for Fiscal Year 2007-2008. Supplemental funds were awarded for twelve (12) research programs. The total amount of County funds provided was $93,099, which was leveraged with matching funds of $34,810 in private funds and $324,216 in State and/or Federal funds for a ratio of $1:3.9. The programs supported included: Marketability of Hawaii Grown Guava $ 3,800 Big Island Leucosperum Research $ 4,827 Effects of Guava Consumption on Goat Reproduction $ 5,000 Re-isolation of Micropropagation Stocks for Cloned Papaya $ 5,000 Conversion of Invasive Species into Charcoal as Potting Media $ 5,000 Evaluation of Sweet Potato Cultivars for Fuel Alcohol $ 5,000 Final Status Report on Program Objectives for Fiscal Year 2007-2008 2 RESEARCH & DEVELOPMENT AGRICULTURE Yield Potential & Quality of Taiwan & China Oolong Tea $ 8,000 Potential Productivity of Corn-based Bioethanol $10,000 Effect of Season, Location & Age on Digestibility of Grasses $ 10,800 Evaluation of Hawaii Coffee Agroforestry System $ 11,713 Water Management Technology for High Value Crops $ 11,959 Wildfire Best Practices for Farm Plans $ 12,000 An additional six (6) projects totaling $441,101 were funded through special allocations from the County Council, which did not require matching funds. The programs supported included: Farm Enterprise Development $ 10,000 Blueberry and Tea Research $ 13,000 Pig Feed Research $ 40,101 Development of Agricultural Land Database and GIS Tool $ 73,000 2008 County of Hawaii Agriculture Development Plan $130,000 Development of GIS Tool for Near-Shore Aquaculture $175,000 88% of this objective has been met for Fiscal Year 2007-2008. Supplemental funds were awarded for seven (7) agricultural extension programs. Total amount of County funds provided was $33,000 that were leveraged $141,880 of private funds and $4,000 of State funds, a ratio of $1:4.4. The programs included: Food Security Symposium $ 6,000 Organic Inspector Training $ 5,000 Hawaii Grown Tea Brochure $ 3,000 Hawaii Orchid Growers Association Conference $ 8,000 Papaya Conference 2008 $ 2,000 Tropical Fruit Conference 2008 $ 7,000 Nursery Products Education $ 2,000 Additionally three (3) projects totaling $90,000 were funded through special County Council allocations, which did not require matching funds. The projects included: Hawa? i Island School Garden Network $ 5,000 Food Security Symposium $ 25,000 Hawaii Island Summit $ 60,000 Final Status Report on Program Objectives for Fiscal Year 2007-2008 3 i RESEARCH & DEVELOPMENT AGRICULTURE b) Partner with the private sector in developing agricultural water systems in the Ka'u district. 100% of this objective has been met for Fiscal Year 2007-2008. The contract for the Phase 11 of the Kau Agricultural Water Project was awarded on June 27, 2008, to Edmund C. Olson Trust II. The work on the project is in progress. c) Explore dedication of County lands for agriculture research facility development. 10% of this objective has been met for Fiscal Year 2007-2008. A meeting was coordinated between the County Property Manager and a private business to explore leasing Paauilo lands for a research pilot biofuel production project. d) Enhance the agriculture section of the County website to provide available information that enables current and potential farmers to make sound business and marketing decisions. 50% of this objective has been met for Fiscal Year 2007-2008. Two (2) contracts were awarded that will significantly enhance public access to critical agricultural information through the Agriculture Program's section of the County website. The projects funded were for the development of an agricultural land database and GIS tool and a similar GIS tool for near-shore aquaculture development. Final Status Report on Program Objectives for Fiscal Year 2007-2008 4 RESEARCH & DEVELOPMENT TOURISM 1. To increase the economic contribution of the visitor industry to Hawaii Island communities by June 2008. 100% of this program objective has been met for Fiscal Year 2007-2008. Support for Hawaii Island communities interested in attracting greater economic contributions from visitors in their areas remained strong, despite declining visitor arrivals and reduced spending by visitors. The downturn in the global economy during the second half of the fiscal year, and the departure of two airlines (ATA and Aloha) and two cruises ships (NCL America) during the spring of 2008 all contributed greatly to the slippage in the tourism economy. In partnership with the Hawaii Island Visitors Bureau (HIVB), the County supported an annual tourism marketing campaign aimed at desirable consumer and business markets. This contract supported the HIVB's foundational programs including advertising (updating and promoting an island-wide events calendar); public relations; and travel trade FAM tours and trade shows. New major market_ initiatives included: outreach to the Convention and Meetings Industry (CMI); Kama'aina and neighbor island marketing including "staycations" during the summer; expanded agri-tourism promotions (website, farmers' markets and farm tours); and a focus on maintaining current and attracting new direct air service to Hawaii Island. That groundwork will lead to additional air support from Alaska, Seattle and Vancouver to Kona beginning in the fall of 2008, and a major US carrier is currently finalizing feasibility studies for a direct route to Hilo. j The County also supported community-based development as a means of generating economic activity island-wide, while providing visitors with a greater number and variety of experiences and residents with a vehicle to enhance and enjoy their communities. Thirty-five (35) festivals and events in 2007 and forty- four (44) festivals and events in 2008 were provided County Product Enrichment Program (CPEP) awards in the niche markets of agri-tourism, cultural tourism, eco-tourism, edu-tourism, health and wellness tourism and technology tourism through a partnership with Hawaii Tourism Authority (HTA). As a contract component all of the awardees were required to attend at least one HTA sponsored workshop during the year, focusing on capacity building in marketing, public relations, sponsorships, budget creation and grant writing. A sampling of those projects supported include: A Taste of the Hawaiian Range, Aloha Hawaiian Night, AstroDay, Big Island Hawaiian Music Festival, Hilo Chinese New Year, May Day Lei Day, Honokaa's Western Weekend, Hamakua Alive, Kona Earth Festival, Christmas at Kalukalu, Ka'u Ho'olaule'a, George Na'ope Kane Hula Festival, Waimea Cherry Blossom Festival, and the Big Island Film Festival. Final Status Report on Program Objectives for Fiscal Year 2007-2008 5 j RESEARCH & DEVELOPMENT TOURISM Additionally, twenty-two (22) projects were awarded grants with County of Hawaii 2007-2008 funds or County Council funds to create additional tourism products including: Aloha Week, Hawaiian International Billfish Tournament, Big Island International Marathon, New Waves at NELHA, Waikoloa Dryland Forest Recovery Program and the Hilo Inter-tribal Pow Wow. Another strategy was to make the airports more welcoming to arriving and departing passengers. With financial support from HTA, the County of Hawaii entered into a contract with the Department of Transportation's (DOT) Airports Division to provide entertainment at Kona and Hilo airports from July through December 2007. This contract was continued directly between the HTA and DOT-Airports beginning in 2008, with performances three (3) times per week in Hilo and four (4) times per week in Kona during peak travel periods. 2. To make positive contributions to the quality of life for residents such as putting "community first", helping to ensure communities retain their sense of place including recognizing multi-cultural diversity, providing increased business opportunities, and providing workforce opportunities by June 2008. 100% of this objective has been met for Fiscal Year 2007-2008. This objective was directly supported through the community festivals and events listed in objective one. Another strategy was to help local businesses and producers promote their local products to visitors and members of the visitor industry. One-on-one introductions were provided as requested and through networking at events and via associations like the Chefs de Cuisine that brought together local agricultural producers with chefs and purchasing agents. . Another strategy was to encourage coordination, collaboration and improvement in public transportation services for both residents and visitors. Through funds provided by HTA, it was possible to collaborate with the Mass Transit Department to create a Hele-On Marketing Campaign. This campaign focused on the development of color route maps and timetables for all fifteen (15) routes island-wide, the development of a stand-alone website linked to visitor industry stakeholders' sites, and a public relations campaign to encourage greater ridership on under-utilized routes. During the last half of the fiscal year, ridership increased by more than 20% on targeted routes, helping to stretch residents limited discretionary spending and providing expanded opportunities for visitors to utilize the Hele-On's services. Final Status Report on Program Objectives for Fiscal Year 2007-2008 6 RESEARCH & DEVELOPMENT ~u._.v. TOURISM __._u M......,m . . 3. To increase communication, interaction, and understanding between stakeholder groups, especially between residents and the visitor industry by June 2008. 100% of this objective has been met for Fiscal Year 2007-2008. The Tourism Program launched the Hawaii Island Tourism Strategic Plan (TSP) during the beginning of 2007 and continued those efforts in the 2007-2008 fiscal year. The Tourism Specialist actively attended industry' meetings hosted by HTA, HIVB, island Chambers of Commerce, Destination Hilo, Destination Kona Coast and other community, visitor industry and business associations to work on building stronger partnerships between the various organizations. Electronic copies of the TSP were sent to industry stakeholders, and the document was placed on the County and BIVB member websites. Hard copies of the plan have been distributed to interested community members at workshops and meetings sponsored by the County and the department. 4. To maintain and improve visitor satisfaction with their experience on Hawaii Island by June 2008. 100% of this objective has been met for Fiscal Year 2007-2008. The Tourism Program advocated for and supported the development of multiple communication streams to provide visitors with basic information to enhance their safety, enjoyment and understanding of local and Hawaiian culture and natural resources, both prior to or upon arrival. On-going projects include the implementation of the Waipio Ranger Program to inform guests about the safety, rules and cultural significance of the Waipio Valley; the Reefteacher Program at Kahalu'u Bay; and the placement of the 7'/: minute Reef Etiquette Video on Big Island TV which runs eight (8) times a day. The contract with Big Island TV ended in December 2007, but the station continues to air the video pro bono. The Tourism Program was involved in the establishment of the Kalapana Lava Viewing Area including: securing funding from HTA for the printing and distribution of lava viewing safety cards; providing funding for the interpreters; and providing updates to the BIVB and tourism industry stakeholders regarding changing conditions so that they could update their websites. The BIVB created the mini-site (http://www.bilzisland.org/parks/939/volcano-eruption-update) to provide current information to visitors and residents alike. Final Status Report on Program Objectives for Fiscal Year 2007-2008 7 RESEARCH & DEVELOPMENT TOURISM The Tourism Program also supported the creation and installation of interpretive signs and panels at Kahalu'u Bay, Waipio Valley, and at historic tsunami impact sites in East Hawaii. The Tourism Program continued its partnership with the VASH program, which help the visitors who have been the victims of crime or trauma, and the Big Island Visitor Security Association (BIVSA). In addition, a security patrol program was funded for Isaac Hale Beach Park in concert with the Department of Parks and Recreation. 5. To reinforce authentic Hawaiian culture ensuring the foundation of our unique sense of place and appropriate recognition of our host culture by June 2008. 100% of this program objective has been met for Fiscal Year 2007-2008. A number of culturally sensitive visitor programs have been created or supported including Hawaiiana Live at the Palace Theater; Wailea Village Historic Preservation Community's Celebrate Hakalau events; the Queen Lili uokalani Festival; the King Kalakaua Festival; Pu'u Honua O Honaunau's Cultural Festival; and the Kamehameha Day Celebrations in North Kohala and Hilo. Cultural tourism initiatives represented the majority of CPEP and R&D awards. 6. To support the enhancement and maintenance of the natural resources of Hawai' i Island by June 2008. 100% of this objective has been met for Fiscal Year 2007-2008. The Tourism Program supported the Waipio Ranger Program and the 'Reefteacher Program at Kahalu u Bay. The Tourism Program also worked in concert with the HTA's, Natural Resources Advisory Group to conduct site visits and analysis at visitor pinch points (such as Kealakekua Bay) to determine the best ways to communicate local values and respect for the'aina while addressing increasing demand from visitors and residents. - 7. To establish and implement an oversight mechanism for ensuring the implementation of the Hawaii Island Tourism Strategic Plan by June 2008. 100% of this objective has been met for Fiscal Year 2007-2008. Final Status Report on Program Objectives for Fiscal Year 2007-2008 8 RESEARCH & DEVELOPMENT TOURISM The Department of Research and Development has taken the lead on this effort by determining the make-up of an oversight committee, distributing the plan to tourism industry stakeholders, and using the TSP as a benchmark when reviewing applications submitted through the CPEP and R&D Solicitation for Proposals. In June 2008, the TSP Advisory Committee met to report on progress and identify key areas for additional follow up in 2008 and beyond. The TSP Safety and Security Committee met once during the last fiscal year and continues to meet quarterly. The TSP International Committee also met once during the last fiscal year to focus on the emerging markets of China and Korea. Final Status Report on Program Objectives for Fiscal Year 2007-2008 9 RESEARCH & DEVELOPMENT ECONOMIC DEVELOPMENT 1. Administer the Enterprise Zone (EZ) Program and coordinate with the Department of Business, Economic Development and Tourism (DBEDT) for the dissemination of EZ information and to promote the zones via meetings and literature. Increase number of businesses by ten (10) percent by June 2008. 140% of this objective has been met for Fiscal Year 2007-2008. As of June 30, 2007, forty-nine (49) Hawaii Island businesses participated in the Enterprise Zone Program. Four (4) businesses completed their seven (7) years of participation and seven (7) new businesses enrolled in the program by June 30, 2008, or 140% of the projected five (5) new businesses for the year. Two (2) informational meetings were held during the past year and eighty-nine (89) informational packets distributed. Sixteen (16) businesses met EZ hiring requirements, resulting in the establishment of 94.17 new jobs and $171,784 in GET savings for the businesses. On December 12, 2007, the Governor signed the County's expansion application for the Hilo-Puna and North Kohala Enterprise Zones. The expansion added Volcano Farm Lots, which is bordered by Hawaii Volcanoes National Park boundary to the Pu'u Maka'ala Natural Area Reserve boundary, to the existing Hilo-Puna Enterprise Zone; and the area bordered by Kohala Mountain Road, Mamaewa Gulch, Kawaihae Road, Akoni Pule Highway and Spencer Beach_ Park Road to the existing North Kohala Enterprise Zone. 2. Provide funding to three (3) organizations for economic development projects, funding will be matched dollar for dollar by funding from other sources. 167% of this objective has been met for Fiscal Year 2007-2008. Funding was provided to the following organizations: Kona-Kohala Chamber of Commerce: "The Source" data book and business directory. Hawaii Guava Growers Cooperative: Marketing brochures for Hawaii grown guava and its derived products. Ka'u Coffee Growers Cooperative: Implementation of the Ka'u Coffee Marketing Development Program. Maku'u Farmers Association: Annual Keaau Christmas Parade supporting the business establishments and assists in building a sustainable Kea'au community. Final Status Report on Program Objectives for Fiscal Year 2007-2008 10 RESEARCH & DEVELOPMENT ECONOMIC DEVELOPMENT Micronesians United - Big Island: Building capacity and leadership to fulfill its mission, which includes increasing the self-reliance of Micronesian families through the development of employment, entrepreneurial, and other economic development opportunities. 3. Partner with other organizations in workforce development projects and provide funding to two (2) organizations by June 2008. 100% of this objective has been met for Fiscal Year 2007-2008. Maku'u Farmers Association was provided with partial funding to deliver youth entrepreneurship training, including education in development of the individual and leadership skills. AstroDay Institute was provided with partial funding to develop a Hilo Youth Robotics program for the development of a technologically literate workforce that will meet the needs of technologically based industries and corporations. The Department of Research and Development and its Economic Development Program partnered with The Neighborhood Place of Kona, and the Hawaii Tourism Authority and presented Cultural Competency Workshops on Customer Service. A total of 276 people, mostly county and visitor industry workers, attended the workshops entitled: "Seek First to Understand, Then to be Understood," in Waimea, Kona, Hilo, and Ka'u. 4. Provide technical assistance and funding for two (2) projects in support of cultural and/or the Hawaiian Heritage Corridor Programs by June 2008. 100% of this objective has been met for Fiscal Year 2007-2008. The Big Island Resource Conservation & Development, Inc. was provided with funding to enable People Out Supporting Hilo (POSH) to promote downtown Hilo as the cultural capitol of Hawaf i Island through the implementation of festivals, events, and promotions. Na'alehu Main Street completed their Naohulehua Historical Gardens Project in Ka u, which created display boards and signage to tell the story of the church remnants that was built by the Sacred Heart Fathers and Catholic Missionaries from France and Belgium in 1864, the earthquake of 1868, and a garden that features many native endangered Hawaiian plants for residents and visitors to enjoy. Final Status Report on Program Objectives for Fiscal Year 2007-2008 11 RESEARCH & DEVELOPMENT ECONOMIC DEVELOPMENT 5. Provide information on the economic impact of the health sector in Hawaii County by June 2008. 50% of this objective has been met for Fiscal Year 2007-2008. The Hawaii State Office of Rural Health contracted with the National Center for Rural Health Works to study the Economic Impact of the Critical Access Hospitals in Hawaii County including the number of medical professional jobs, payroll and employment multipliers. 6. Publish a booklet on promoting the island in a values-based context by June 2008. 0% of this objective has been met for Fiscal Year 2007-2008. A contract and first draft of the Hawaii County Resource Guide to-provide information to visitors, prospective residents, businesses, and visitor industry professionals was completed. An Administrative decision was made to abandon the project due to extended delays in action and decision-making by program staff and administration. Final Status Report on Program Objectives for Fiscal Year 2007-2008 12 RESEARCH & DEVELOPMENT ENERGY 1. Represent the interests of Hawaii County in HELCO's Integrated Resource Planning process, in PUC dockets, at the Hawaii State legislature, at the Natural Energy Lab of Hawaii Authority and the Hawaii Energy Policy Forum. 100% of this objective has been met for Fiscal Year 2007-2008. All Hawaii Electric Light Company (HELCO) Integrated Resource Planning (IRP) working group meetings were attended to date. The IRP process is mandated by the State regulatory agency, the Public Utility Commission (PUC). The purpose of IRP is to strategically plan the electrical generation requirements needed to meet future electrical growth for both a five-year and twenty-year period. The five-year plan is more action oriented, designed to implement action- items quickly. The twenty-year plan is long-term to allow the development of power plants, which can take upwards of ten (10) years to receive the necessary regulatory approval. and permitting as well as to design, build, and commission. The County has been granted intervention status by the Public Utilities Commission (PUC) in the Intragovernmental Wheeling Docket. The Intragovernmental Wheeling Docket was initiated by the PUC in mid-2007. The docket seeks to determine the viability of allowing government institutions to buy or use power generated from other sources than the utility (HELCO). For example, today, the County could not install a waste-to-energy facility near its Hilo landfill and use that power at its facilities across the island. Wheeling would allow this. The County would pay a to-be-determined fee to HELCO for the use of its transmission and distribution lines to move the power to the desired location(s). Corporation Counsel has served as the County's lead on the Wheeling Docket meetings with the Energy Program serving as a technical resource. All Natural Energy Laboratory Hawaii Authority (NELHA) Board meetings were attended to date. The Energy Coordinator sits on the Board of NELHA on behalf of the Mayor. The Board meetings include such considerations as determining the Authority's long-term strategic plans and approving or disapproving proposed leases and fees for tenants. All Hawaii Energy Policy Forum meetings were attended to date including the new transportation working group meetings. County Mass Transit is participating in the transportation working group meetings as well. The Policy Forum was created to assist the Legislature determine appropriate legislation as it pertains to energy consumption and generation in the transportation and electric generation sectors. Topics of legislation range from greenhouse gas concerns, renewable energy, and energy efficiency. Final Status Report on Program Objectives for Fiscal Year 2007-2008 13 j RESEARCH & DEVELOPMENT ENERGY 2. Maintain County energy emergency preparedness plans consistent with those of the State of Hawai' i. I 100% of the objective has been met for Fiscal Year 2007-2008. The Energy Program provided Department of Business, Economic Development and Tourism (DBEDT) with comments related to the draft State of Hawaii Energy Emergency Preparedness Plan. The State's Plan was completed as of the end of Fiscal Year 2007-2008. The County was waiting for the State to complete its Plan prior to updating the County Plan, because of the need to follow the State's updated protocols. 3. Assist Hawaii County Civil defense during energy emergencies and attend meetings of the Governor's Energy Emergency Preparedness Advisory Council and the Hawaii State Energy Council. 100% of the objective has been met for Fiscal Year 2007-2008. All Hawaii State Energy Council meetings have been attended to date. The purpose of the Energy Council is to coordinate energy emergency preparedness training as well as actual emergencies. The Department of Research and Development assisted Hawaii County Civil Defense during preparation for Hurricane Flossie in August 2007. There was no damage to the Island's energy infrastructure from the hurricane. 4. Update the energy section of the Hawaii County Building Code and attend meetings related to the Community Development Plan process. 100% of the objective has been met for Fiscal Year 2007-2008. All Kona Community Development Plan (CDP) - Energy Working Group meetings have been attended to date. The Energy Program provided the Planning Department's contractor with a final draft Kona CDP-energy report. One of the recommendations of the completed Hawaii County Energy Sustainability Plan is the update of the County energy code. The Energy Program participated in energy code related meetings with County staff, County Council, and DBEDT to date: Final Status Report on Program Objectives for Fiscal Year 2007-2008 14 RESEARCH & DEVELOPMENT ENERGY 5. Monitor energy savings resulting from retrofits carried out by performance contracts at the Hilo Public Safety Building and Kona Police Station. 100% of the objective has been met for Fiscal Year 2007-2008. The performance contract for the Hilo Public Safety Building and Kona Police Station is in the sixth year of a ten-year agreement. The cumulative savings as of the end of Fiscal Year 2007-2008 (latest report through April 2008) are $1,413,221. 6. Coordinate with the Department of Public Works to ensure LEED certification of the West Hawaii Civic Center (WHCC). 100% of the objective has been met for Fiscal Year 2007-2008. All WHCC energy related meetings with County staff have been attended to date. The Energy Program worked with the Department of Public Works (DPW) to assist in developing acceptable Request for Proposal language for a solar photovoltaic installation on the proposed WHCC. The RFP process was completed with the selection of a design-build contractor and third-party solar energy provider. 7. Complete the County of Hawaii Energy Sustainability Plan and initiate its implementation. 100% of this objective has been met for Fiscal Year 2007-2008. The Hawai'i County Energy Sustainability Plan was completed in October 2007. A number of presentations of the Plan were given to the public, as well as to the Administration and County Council. Implementation of the Plan has commenced with the formation of the Mayor's Energy Advisory Commission, which will prioritize the elements of the Plan that should receive earliest implementation. 8. Ensure all new County of Hawaii facilities are LEED certified and include the installation of solar photovoltaic power. 100% of the objective has been met for Fiscal Year 2007-2008. The proposed WHCC will have Leadership in Energy and Environmental Design (LEED) Silver certification as part of its specifications. The RFP process was completed with the selection of a design-build contractor and third-party solar energy provider. Final Status Report on Program Objectives for Fiscal Year 2007-2008 15 RESEARCH & DEVELOPMENT ENERGY 9. Ensure the Hawai'i County Building remodel includes solar photovoltaic power. 100% of the objective has been met for Fiscal Year 2007-2008. The request for proposals issued by DPW included a PV system on the remodeled County Building. I Final Status Report on Program Objectives for Fiscal Year 2007-2008 16 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Information Resources Program 1. Add/edit departmental records into the State of Hawaii Records Report System to comply with the Uniform Information Practices Act by June 2008. 10% of this objective has been met for Fiscal Year 2007-2008. Records Report System To simplify compliance with this legislative mandate, the Office of Information Practices (OIP) developed the Records Report System (RRS). The internet-based RRS is accessible to anyone with internet access. Agencies are able to enter their reporting information and to generate RRS reports directly from the internet. The project has been delayed due to technical, logistical and state personnel vacancies/changes. 2. Collect statistical information for the County ofHawai'i Data Book by June 2008. 100% of this objective has been met for Fiscal Year 2007-2008. The County of Hawaii Data Book contains a collection of statistics on social and economic conditions of Hawaii County. Selected data for component counties and the state is also included. It covers a wide variety of topical areas, including: Agriculture, Business, Communications, Education, Employment, Energy, Geography, Law Enforcement, Population, Transportation, Vital Statistics & Health, and much more. Businesses, academic institutions, government agencies, libraries, and the general public finds this Data Book to be a rich compendium for statistical reference as well as a guide to other valuable statistical publications and resources. The County of'Hawai'i Data Book is compendium for statistical reference as well as a guide to other valuable statistical publications and resources. The County of Hawaii Data Book is published in hard copy on a biennial basis and updated in electronic format annually. I Final Status Report on Program Objectives for Fiscal Year 2007-2008 17 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER 3. Compile monthly economic data (showing previous year comparisons) and distribute to interested parties as the County ofHawai'i Statistics; provide accessibility via County of Hawai'i's web site: littp:Hco.hawaii.hi.us/info/stats.html 100% of this objective has been met for Fiscal Year 2007-2008. The County of Hawaii Statistics provides a look at some of the county's leading economic indicators used to determine business cycles and forecasting. The data collected and reported on a monthly basis include: Building Permits, Visitor Arrivals, Hotel Occupancy, Labor Force, Gasoline Consumption and Tax Collections. Utilizing this data allows users to enhance planning efforts and make intelligent financial decisions by analyzing and evaluating past and present data, in order to predict tomorrow's economic trends and outcomes. 4. Fulfill research and informational needs of the County through the acquisition and maintenance of relevant research materials. 100% of this objective has been met for Fiscal Year 2007-2008. Collection development of the Information Resources Program (IRP) involves the process of planning and building a useful and balanced collection of library materials over a period of time. It is based on an ongoing assessment of the information needs of the library's clientele, analysis of usage statistics, and is usually constrained by budgetary limitations. The IRP provides a full range of information services in support of the promotion and economic development of Hawaii Island. 5. Maintain an index of articles of interest to, and in support of departmental programs, and generate an annual subject index of articles affecting Hawaii County by June 2008. 80% of this objective has been met for Fiscal Year 2007-2008. The NewsFile Index is an in-house newspaper index that provides efficient access to the selective indexing of four local newspapers: Hawaii Tribune Herald, Honolulu Advertiser, West Hawaii Today and Pacific Business News. The NewsFile indexes articles of interest to, and in support of, departmental activities and of the county in general and is updated on a daily basis. Data entry and proofreading of this document has been delayed due to time constraints and other projects being given higher priority. NewsFile 2007 is now scheduled to be published in December 2008. Final Status Report on Program Objectives for Fiscal Year 2007-2008 18 RESEARCH & DEVELOPMENT M.. M_...-- - HAWAII COUNTY RESOURCE CENTER 6. Maintain the Library Information System (LIS) database by classifying and cataloging library materials. Work with Department of Data Systems to convert LIS system from Wang to library software by June 2008. 35% of this objective has been met for Fiscal Year 2007-2008. The Information Resources Program (IRP) is responsible for classifying and cataloging resource materials and for adding and deleting entries in the Online Library Application (OLA) database. The OLA is an online library catalog that centralizes the holdings of thirteen (13) county departmental collections. Classifying and cataloging of library materials backlogged due to time constraints and other projects being given higher priority. 7. Provide research assistance to fulfill the data requirements of grant proposals. 100% of this objective has been met for Fiscal Year 2007-2008. The Information Resources Program (IRP) assists grant writers in the community by providing the statistics needed to support grant proposal applications. Much of the time census data is used to support the existence of the problem or issue proposed in the needs assessment statement. The IRP provides census and other information that is directly related to the problem addressed by the proposal. 8. Publish County ofHawai'i Data Book 2006 by November 2007. 100% of this objective has been met for Fiscal Year 2007-2008. The 2006 County ofHawai'i Data Book was printed in-house in November 2007 and distribution was completed in December 2007. Data Book purchases from the general public continues and in-house printing will continue on an as-needed basis. 9. Respond to requests for statistical, reference and program information daily and on demand. 100% of this objective has been met for Fiscal Year 2007-2008. The Information Resources Program (IRP) strives to meet the information needs of the department, other county departments, state agencies and the general public by providing expert assistance, access to information sources in various formats, and retrieval and use of information. Assistance is provided when and where it is needed, whether in-person, by telephone, or electronically via email. Final Status Report on Program Objectives for Fiscal Year 2007-2008 19 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER 10. Review and update brochure: A-Glimpse-At Hawai'i's Big Island, provide accessibility via County of Hawai'i's web site by June 2008. 50% of this objective has been met for Fiscal Year 2007-2008. A-Glimpse At Hawai'Ps Big Island brochure provides an overview of local physical, social, cultural and economic conditions of Hawaii Island. It covers topics such as: Population, Tourism, Agriculture, Health, Education, Science and Technology, Government and others. Although some updates were done, other major updates were not yet released. Therefore, the decision was made to delay the next issue of the brochure until relevant updates become available. Final Status Report on Program Objectives for Fiscal Year 2007-2008 20 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Capacity Building Program 1. To increase collaboration within Hawaii Island communities, between communities, and between Hawaii County government and Hawaii Island communities. 100% of this objective has been met for Fiscal Year 2007-2008. Hawaii County Resource Center (HCRC) staff met and collaborated with 22 primary collaborating partners and 804 community-based partners. Some 1,815 personnel hours were spent to convene, organize, and implement community- based collaboration and capacity building services. • Increase facilitation capabilities among community organizations in all Hawaii Island districts by 20 % (training representatives from 80 organizations) between July 1, 2007 and June 30, 2008. 100% of this objective has been met for Fiscal Year 2007-2008. The HCRC sponsored 12 Basic Facilitation Trainings with 163 participants. and Dynamic Planning Workshops 80 participants representing roughly 80 organizations. • Increase facilitation capabilities among county departments by 20% (training 20 county government staff) between July 1, 2007 and June 30, 2008. 100% of this objective has been met for Fiscal Year 2007-2008. A total of 79 County of Hawaii personnel attended the Basic Facilitation Trainings. • Increase Community Readiness Program activities in four additional judicial districts: Hamakua, North and South Hilo, and Kau between July 1, 2007 and June 30, 2008. 100% of this objective has been met for Fiscal Year 2007-2008. The HCRC increased activities relating to Community Readiness Program. Seven (7) trainings in South Hilo, one (1) training in North Hilo, and two (2) trainings in Ka'u was organized and delivered. Final Status Report on Program Objectives for Fiscal Year 2007-2008 21 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER 2. To increase funding of Hawai'i Island communities and Hawaii County departments. 75% of the objective has been met for Fiscal Year 2007-2008. During the fiscal year, HCRC expanded the grant search network through its eCivis Grants Network subscription service and increased opportunities for Hawaii Island communities to apply for grant funds.. It is recommended that this objective be redescribed to suggest increase funding "opportunities." Fiscal Fiscal oho eCivis - Indicator Year Year Change 06-07 07-08 Number of subscribers 266 372 139.85% Number of logins 319 1,287 403.45% Number of grant opportunities routed 29 163 562.07% Number of grant opportunities viewed online 2,756 5,936 215.38% Number of grant opportunities saved 304 389 127.96% • Increase County of Hawaii grant income by 5% between July 1, 2007 and June 30, 2008. 50% of this objective has been met for Fiscal Year 2007-2008. Setting a baseline measure of grant funding to the County has proven challenging. This objective should be redefined as grant income to County agencies. Data from the 2007-2008 Fiscal Year will be available upon publication of the Comprehensive Annual Financial Report. County of Fiscal Year Fiscal Year Fiscal Year Hawaii 04-05 05-06 06-07 Grant Revenues $57,335,567 $57,715,282 $61,704,474 i I Final Status Report on Program Objectives for Fiscal Year 2007-2008 22 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER I i • Increase the capacity of Hawaii Island community organizations in all districts to identify and apply for grant funding by 50% (based on 400 nonprofit organizations on Hawaii Island, approximately 120 organizations currently have the capacity to identify and apply for grant funding. A 50% increase of this capacity would mean training 60 organizations more in grantsmanship) between by June 30, 2008. 88% of the objective has been met for Fiscal Year 2007-2008. A total of eight (8) capacity building trainings relating to grant funding were organized. One hundred and seventeen (117) individuals participated in these training programs. Participation in HCRC grant training programs also led to an increase in eCivis enrollment. By the end of fiscal year 2007- 2008, members of one hundred and fifty-eight (158) Hawaii Island organizations have free access to the County's eCivis KnowledgeBase online grant training program. Not included in this measure are the total numbers of grassroots groups that receive grant writing technical assistance through HCRC's Healing Our Island Community Fund program and through referrals for personal technical assistance from other R&D programs. 3. To increase civic engagement in Hawaii Island communities. 100% of the objective has been met for Fiscal Year 2007-2008. The total of 309 meetings were convened or attended by HCRC staff and a total of 13,708 people participated. Resource Center staff facilitated 58 meetings, and 290 people volunteered in HCRC related projects totaling 1,195 hours. • Effectively sustain CDP involvement in the districts of South and North Kona, South and North Kohala, and Puna involving 5% of the population in CDP implementation and the development of local governance by June 30, 2008. 50% of this objective has been met for Fiscal Year 2007-2008. HCRC team sustained resident awareness and involvement in four (4) CDP processes through four (4) community liaisons. All CDPs are in process of plan adoption as an ordinance. The formation of CDP action committee secured development of local governance. Implementation will begin in 2009. Final Status Report on Program Objectives for Fiscal Year 2007-2008 23 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER • Increase knowledge of civic engagement in all districts of Hawai' i Island by the end of 2008 by conducting seminars on civic engagement in all districts with an emphasis on the districts engaging in the Community Readiness Program. 75% of this objective has been met for Fiscal Year 2007-2008. Three (3) seminars on Climate Change Roadshow were organized in South Hilo and Puna. Five (5) days of intensive training on Dynamic Planning was sponsored by HCRC. The seminars promoted dialogue and how citizens can engage in promoting transition towards a sustainable future through civic engagement. 4. To increase assets for Hawaii Island Families. 50% of this objective has been met for Fiscal Year 2007-2008. The Resource Center has contracted with Hawa? i Alliance for Community- Based Economic Development (HACBED) to formally begin the asset building initiative and began conversation with local families on how to increase their assets. • Increase the number of County-sponsored Volunteer Individual Tax Assistance (VITA) sites on Hawaii Island to four (4) by the end of 2008. 25% of this objective has been met for Fiscal Year 2007-2008. Resource Center staff and a liaison convened or attended six (6) meetings to discuss how to increase VITA sites. The decision was made for the County to not play a direct role in sponsoring VITA sites on Hawaii Island. • Increase the number of Hawaii Island residents applying for and receiving the Earned Income Tax Credit (EITC) by 20% by the end of 2008. 25% of this objective has been met for Fiscal Year 2007-2008. There are no data available to determine how many residents will potentially apply or receive EITC credit during the 2007 tax season but communication has been established with local sponsors to gather this information by end of 2008. Final Status Report on Program Objectives for Fiscal Year 2007-2008 24 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER • Research poverty on Hawaii Island by end of 2008. 50% of this objective has been met for Fiscal Year 2007-2008. The contractor HACBED and Ho'owaiwai Project Team has initiated the research efforts related to poverty. • Develop additional components of HCRC's Asset Building Program by the end of 2008. 100% of this objective has been met. The Resource Center, HACBED, and other collaborating agencies have prepared preliminary assessment and mapping key organizational stakeholders. Currently the Asset Building initiative is being implemented. 5. To increase leadership capacity in Hawaii Island communities and Hawaii County department. 100% of this objective has been met for Fiscal Year 2007-2008. The leadership capacity in Hawaii Island communities and Hawaii County departments continue to be increased through various trainings and forums for dialogue. • Increase understanding of facilitative leadership in county departments and community organizations in all districts by 50% (by training one member of each County department and agency) by the end of 2008. 100% of this objective has been met for Fiscal Year 2007-2008. The Resource Center sponsored 12 Basic Facilitation Trainings with 163 participants. • Increase the leadership capacity of five community leaders per district (for a total of 45 leaders) by the end of 2008. 100% of this objective has been met for Fiscal Year 2007-2008. Eleven (11) Leadership Development Training Design Team Meetings were organized in five (5) districts with participation of community leaders from all nine (9) districts. Final Status Report on Program Objectives for Fiscal Year 2007-2008 25 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER 6. To increase community disaster readiness in Hawaii Island communities. 100% of this objective has been met for Fiscal Year 2007-2008. Community disaster readiness within Hawaii Island communities are increasing from the CERT training conducted in close partnership between Civil Defense, Fire Department and the Hawaii County Resource Center. • Increase the level of community readiness by 25% by the end of 2008. 100% of this objective has been met for Fiscal Year 2007-2008. Twelve (12) Community Emergency Readiness Trainings (CERT) were organized in collaboration with Civil Defense and Fire Department. A total of 211 residents participated in 27 hours of CERT training. • Establish effective communication network within communities and between government and communities by the end of 2008. 100% of this objective has been met for Fiscal Year 2007-2008. The Resource Center provided promotional and logistical support for CERT trainings. A total of 1,030 flyers for CERT trainings were created and distributed. It is anticipated that with more flyers and a network of 211 CERT trained residents the communication network will continue to expand. • Establish a functioning network of all agencies and organizations working in the area of community disaster readiness by the end of 2008. ! 100% of this objective has been met for Fiscal Year 2007-2008. A strong network of agencies and organizations working in the area of community disaster readiness is currently being established. Informational brochure explaining four (4) Disaster Preparedness Training Services funded through the State of Hawaii Citizen Corps Council was designed and created by the Resource Center. This effort required communication between State Department of Health, County of Hawaii agencies and civil society organizations. Civil Defense printed 10,000 brochures and HCRC distributed 6,380 brochures across all nine (9) districts of Hawaii Island. i Final Status Report on Program Objectives for Fiscal Year 2007-2008 26 I RESEARCH & DEVELOPMENT FILM 1. Market, promote, and advertise the Big Island nationally and internationally to build a more vital film industry. 100% of'this objective has been met for Fiscal Year 2007-2008. • Collaborate with the Film Offices of the Hawaiian Islands (FOHI). The Big Island Film Office participated in three (3) meetings of FOHI. • Participate in trade shows, festivals and conferences pertaining to the industry. The annual Cineposium International Conference was attended August 26- 30, 2007, in Santa Fe, New Mexico. The Big Island Film Office played a key organizational and planning role in the 27th Annual Hawaii International Film Festival screenings and Q&A sessions held in Hilo and Kona in late October and early November. The Film Office attended and participated as co-sponsor of the l't Annual Chinese Film Festival in February. Four films were shown at The Palace Theater, with the Film Office hosting a Q&A session with the featured guest filmmaker. The Film Office attended the annual Association of Film Commissions International Locations Expo 2008 in Santa Monica in April. This is the world's leading trade show for locations people to interact with film commissions from around the world and is an excellent venue for film office promotion, networking, and marketing. The Film Office attended and participated in the 3rd Annual Big Island Film Festival in May. Over 50 films were screened, and many filmmakers from the mainland attended in person. The Film Office hosted two (2) meetings with filmmakers. The Film Office hosted a booth at the Kailua-Kona Chamber of Commerce 1st Annual Business Expo in May. The objective was to promote awareness of the Film Office to local business partners. Finally, the Big Island Film Office hosted and implemented a Visiting Artists Program featuring acclaimed Canadian documentary filmmaker Alanis Obomsawin. Final Status Report on Program Objectives for Fiscal Year 2007-2008 27 RESEARCH & DEVELOPMENT FILM ~....w.... I i • Continue upgrades of the Film Office website. Five (5) new albums were added to the Locations Library section of the web- site. This process included taking of digital photos at "location" sites, downloading and editing of the photos, and creation of new albums on the website. One of the locations was a private property in Puna, the others were of cattle ranches in the Kona, Hamakua, and in South and North Kohala districts. 2. Provide support services to local, national and international productions. 100% of this objective has been met for Fiscal Year 2007-2008. • Host/assist in coordination of familiarization and scouting tours. A familiarization and orientation meeting was held with Vicki Gabor, VP Production Finance with Walt Disney Studios. • Assist projects before, during and after on-island production. A total of 50 productions were issued permits for filming, including the blockbuster feature film, Indiana Jones and the Kingdom of the Crystal Skull. Many visits to the set were made during the filming of Indiana Jones in Hilo, and a set visit was made to Relapse, the student feature film produced by the University of the Nations in Kona. The Film Office fielded approximately 200 phone messages, email requests, and regular mail inquires were addressed. Dozens of face-to-face meetings were held with filmmakers, business partners, educators, academics, students, county and state government officials, and others about various aspects of their projects, proposals, programs, concerns, etc. 3. Work to grow the infrastructure of the Big Island Film Industry. i 100% of this objective has been met for Fiscal Year 2007-2008. • Develop inroads with educational entities. Good contacts and working relationships were established with the Director of the UH-Hilo Conference Center, the Executive Director of the East Hawaii Cultural Center, and the directors of the Kea'au Youth Business Center, a partnership between the Bay Clinic in Kea'au, Kea'au High School and Hawaii Community College. Educational programs for students and filmmakers were organized with these organizations. Final Status Report on Program Objectives for Fiscal Year 2007-2008 28 RESEARCH & DEVELOPMENT _ M~... FILM A Visiting Artists Program was organized featuring noted Canadian documentary filmmaker Alanis Obomsawin, who showed several of her films and engaged the audience at The Palace Theater in discussion afterward. This program was a direct result of contacts developed with Pacific New Media at University of Hawaii at Manua. Assistance was provided to organize and co-sponsor a "Meet the Film- Makers" session at The Palace Theater, which featured screenings of the work of skilled Hollywood cinematographer, John Simmons, and then a two- day lighting workshops for film and video students and experienced filmmakers. These sessions were a collaborative effort of the Film Office and the Hawaii Community College and the Kea'au Youth Business Center. • Work with private sector in Hawai'i and offshore. The Film Office maintained good relationships with various media, trade and trade publishing companies, including the Hollywood Reporter, P3 Update Magazine, Hawaii Film and Video Magazine and Media Index, the Association of Film Commissioners International (AFCI), and the Association of Independent Commercials Producers (AICP). • Garner support from industry organizations. The Big Island Film Office initiated the idea of sponsoring a meeting with the key and top group of senior television production executives in Hollywood. This group of production executives representing the major television broadcast, network, and cable companies are the principals who give the "green light" on production decisions in the areas of series, movies-of-the week, limited series, comedies, drama, reality programming, etc. This was a "first ever" meeting with this group, and it was done in collaboration with the Film Offices of the Hawaiian Islands and The Hollywood Reporter. It was a special occasion that allowed the Film Offices to better market state locations for filming and to explain and heighten awareness of Hawa? is highly competitive tax rebate program that was established in July 2006. Close affiliation was established and maintained with the Hawaii International Film Association, the leading group based in Honolulu that supports film and other production from Japan. The Film Office worked closely with Na Leo O Hawaii and other school and community groups to sponsor the 3'd Annual Big Island Youth Video Contest: Alternative to Drugs. Presentations were made in five (5) high schools and intermediate schools to promote the contest. Final Status Report on Program Objectives for Fiscal Year 2007-2008 29 RESEARCH & DEVELOPMENT FILM _ 4. Support the growth of the film industry on the Big Island through collaboration with the community. 100% of this objective has been met for Fiscal Year 2007-2008. Participate on industry boards and in industry organizations. The Big Island Film Office is a member in good standing with the Film Offices of the Hawaiian Islands (FOHI), the Hawaii Film and Entertainment Board (HFEB), and the Association of Film Commissioners International (AFCI). Regular and frequent contact is maintained with other industry organizations including the Association of Independent Commercials Producers, HIFA, and the various guilds and labor unions based in Honolulu, including the Screen Actors Guild, IATSE Local 665, Teamsters Local 996, and others. Provide interviews to numerous media. The Big Island Film Office provided news and interview information to all major local news outlets during the production of Indiana Jones. Interviews were held with the Hilo Tribune-Herald, West Hawaii Today, Hawaii Island Journal, North Hawaii News and the Honolulu Advertiser. Production and-activity updates on Big Island happenings were provided on a regular basis (once or more a month) to Hawaii Film and Video Magazine. Interviews conducted with several radio stations (KWXX, B97 and KAPA) as part of the publicity and promotion for the Hawaii International Film Festival, Alanis Obomsowin's program, the Chinese New Year Film Festival, and the Lighting Workshops for Film and Video programs. • Educate the community by speaking at functions, giving interviews to newspapers and magazines and by issuing press releases. Press and other information were provided to the County "Hawaii County News," and other outlets regarding Indiana Jones. News copy and photos were provided for two (2) articles that subsequently ran in the Hawaii Film and Video Magazine. One article covered a visit to the summit of Mauna Kea by the State Film Commissioner and the Big Island Film Office. The other article dealt with a "wrap gathering" for local production people who worked on Indiana Jones. Final Status Report on Program Objectives for Fiscal Year 2007-2008 30 RESEARCH & DEVELOPMENT FILM Planned and organized a two-hour Big Island Film Office Seminar titled, "Perspectives from Filmmakers: Where Are We Today, Where Can We Be Tomorrow." Several filmmakers and representatives of local organizations gave their views and perspectives on production activity on the Island. The Film Commissioner delivered an overview of production issues, challenges, and trends. A crowd of close to 100 attended this very successful meeting held in Waimea at Anna Ranch. A series of three (3) one-hour presentations were delivered to career classes at Kealakehe High School about film production and about the role, function, and challenges of the Film Office. The Film Office organized and participated in a press briefing and a "meet the new editor" gathering for the Hawaii Film and Video Magazine. Copy and photos of this event were published in the magazine, which highlights production on Hawaii Island. The Film Office delivered remarks about acting and about film production and careers at a three-hour workshop in acting sponsored by Focus International, one of the island's major talent and casting agencies. The Film Commissioner was a featured luncheon speaker at a Kona Rotary Club meeting. Highlights covered included an overview of the program's goals and objectives, challenges and issues facing the industry here on the island, and ways the Film Office and the local business community can work more closely together. Final Status Report on Program Objectives for Fiscal Year 2007-2008 31 22 HIGHWAY FUND PUBLIC WORKS EFFIRPMEMERM TRAFFIC DIVISION Administration 1. Revise/Amend schedules for Chapter 24, Vehicles and Traffic, of the Hawaii County Code within 180 calendar days 85% of the time, if temporary authority is invoked. This goal was met. Temporary authority was activated six times during this period and the pertinent schedules of Chapter 24 of the Hawai'i County Code were revised/amended six times within 180 calendar days. 2. Review construction plans, traffic studies, change of zones, variances, etc., within 12 calendar days 85% of the time. This goal was not met. Reviewed 10 out of 41, or 24% of construction plans, traffic studies, change of zones, variances, etc., within 12 calendar days. This process includes review from multiple members of the Traffic Division - 3 from the Safety Section, 3 from the Signal and Streetlight Section, and the Division Chief. This goal was not met primarily because of other commitments or deadlines that required more immediate attention by one or all of the members of the review panel. An effort has been made by the Safety Section to set a section review goal of 4 calendar days, to allow sufficient time for others to review and to hopefully better meet our Division goal in the future. 3. Investigate and resolve complaints and requests for new traffic control devices, including appropriate traffic studies within 90 calendar days 90% of the time. This goal was not met. Resolved 41 out of 58, or 71% of the complaints and requests for new traffic control devices, including appropriate traffic studies within 90 calendar days. Although responding to public requests was a high priority of our Division and the Safety Section, it was one of the many important responsibilities that we have. This goal was not met primarily because of other commitments or deadlines that required more immediate attention and trying to balance our workload to address all aspects of our job. Six Month Status Report on Program Objectives for FY 2008-09 t PUBLIC WORKS TRAFFIC DIVISION 4. Establish and promote traffic related public awareness, education, and safety. This goal was met. 13,000 copies of "Rules of the Road" was distributed to car rental agencies, fire departments, schools, trucking and freight companies within the first week of the program. Over 18,000 school children from pre-school to the fifth grade received a trick or treat bag, with printed safety tips, spoken by "the Ghost." The bags were reflective in hopes to warn drivers of a trick-or- treater in close vicinity. Over 760 teachers also received copies of the Rules of the Road brochure to familiarize them with traffic safety and to educate the students. 5. Establish traffic calming measures to decrease vehicular speeding. Investigate and resolve requests for Smart Signs and Speed Humps within 180 calendar days 85% of the time. This goal was not met. Resolved 0 out of 5, or 0% of the requests for speed humps within 180 calendar days. This goal was not met primarily because of the time required to finish some parts of the application and installation process. Of note, the time needed by the requestor to complete the petition process was dependent on the requestor's schedule and resources. The time needed to receive feedback from the police department and the fire department was dictated by their schedules. The time needed to complete installation of the speed humps and required signs and markings was based on DPW-Highways and DPW-Traffic's work schedules. An effort has been made by the Safety Section to set a section goal of 1 month to do all work necessary to determined if a subject road qualifies for speed humps, to notify the requestor of the results, and if necessary send the requestor the pertinent application and petition documents so this process can be started in a timely fashion. Traffic Signal & Streetlight 1. Repair defective streetlights when reported (N. & S. Hilo, Puna, and N. & S. Kona) within 5 calendar days 85% of the time. This goal was not met. Repaired 184 out of 265, or 69% of the reported defective streetlights within 5 calendar days from date of report. This was due to streetlight counts being included in these statistics with longer turnaround times due to the type of work that needed to be completed and longer response distances. If these counts were not included, we would have 97% completion. Six Month Status Report on Program Objectives for FY 2008-09 2 PUBLIC WORKS TRAFFIC DIVISION 2. Repair defective streetlights when reported (Ka`u, N. & S. Kohala, and Hamakua) within 10 calendar days 85% of the time. This goal was met. Processed 92 out of 102, or 90% of the reported defective streetlights within 10 calendar days from date of report. 3. Investigate and resolve traffic signal complaints within 5 calendar days 95% of the time. This goal was met. Processed 132 out of 133, or 99% of the reported traffic signal problems/complaints within 5 calendar days from date of report. 4. Assist Traffic Calming Program by installing devices, i.e. Smart Signs, within 90 calendar days 85% of the time. This goal was not met. All of the details for installing a smart sign had not been worked out. For example, power was not available in projected areas and PUC regulations for smart signs were non-existent. Therefore, installs were postponed. Traffic Signs & Markings 1. Complete work orders for new traffic control devices within 90 calendar days 85% of the time. This goal was met. Completed 64 out of 70, or 91% of the work orders for new traffic control devices within 90 calendar days from date of receipt. 2. Complete maintenance work orders within 90 calendar days 85% of the time. This goal was met. Processed 275 out of 317, or 87% of the maintenance work orders within 90 calendar days from date of receipt. 3. Complete fabrication of new traffic control signs within 30 calendar days 85% of the time. This goal was met. Completed fabrication of 1,259 out of 1,329, or 95% of new traffic control signs within 30 calendar days. Six Month Status Report on Program Objectives for FY 2008-09 3 PUBLIC WORKS TRAFFIC DIVISION .4. Stripe or restripe 125 miles of traffic pavement markings. This goal was not met as only 55.9 miles, just 6.6 miles short of reaching our 50% goal was completed. This was due to not being able to fill vacant positions and the recent hiring freeze placed on three current vacant positions. 5. Install 4,000 new or replacement raised pavement markers (RPMs). This goal was not met as only 1,266 new or replacement raised pavement markers were completed. This was due to the fact that'not all traffic markings jobs require raised pavement markers. All requested RPMs were installed. 6. Assist Traffic Calming Program by installing Speed Humps and related accessories such as signage and striping within 90 calendar days 85% of the time. This goal was not met because this program was not fully funded to implement. Six Month Status Report on Program Objectives for FY 2008-09 4 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION 1. Continue the islandwide in-house resurfacing program and resurface a total of 35 miles. For July to December 2008, we resurfaced 18.69 miles of various County roads: South Hilo 1.29 miles North Hilo/Hamakua 0.00 mile North/South Kohala 12.50 miles North/South Kona 0.99 mile Ka'u 0.00 mile Puna 4.00 miles We anticipate meeting our goal of 35 miles. 2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total) per operator/equipment per workday and the goal of a five-week cycle per district. For July to December 2008, our grass cutting cycles were completed as follows: South Hilo 3 to 6 weeks North Hilo/Hamakua 6 weeks North/South Kohala 1 to 3 weeks North/South Kona 6 weeks Ka'u 5 to 6 weeks Puna 4 weeks Additional information: Complaints from the Public: Received Completed Pending South Hilo 234 229 5 North Hilo/Hamakua 16 13 3 North/South Kohala 19 14 5 North/South Kona 175 129 46 Ka`a 6 6 0 Puna 107 98 9 557 489 68 Six Month Status Report on Program Objectives for FY 2008-09 5 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Miles of Roads Maintained: Miles South Hilo 297.08 North Hilo 35.64 Hamakua 67.69 North Kohala 28.14 South Kohala 102.85 North Kona 126.69 South Kona 26.71 Ka`ii 65.55 Puna 191.41 941.76 Requests from Realtors (Regarding Maintenance of County Roadways): South Hilo 52 North Hilo 9 Hamakua 8 North Kohala 5 South Kohala 21 North Kona 2 South Kona 4 Ka`0 11 Puna 146 258 Six Month Status Report on Program Objectives for FY 2008-09 6 i i PUBLIC WORKS TRAFFIC DIVISION Administration 1. Revise/Amend schedules for Chapter 24, Vehicles and Traffic, of the Hawaii County Code, as required, within 180 calendar days 100% of the time. This goal was met. No temporary authority was activated during this period. 2. Review construction plans, traffic studies, change of zones, variances, etc., within 12 calendar days 85% of the time. This goal was not met. Reviewed 46 out of 119, or 39% of construction plans, traffic studies, change of zones, variances, etc., within 12 calendar days. Goal was not met as Traffic Technician III was called out on emergency signal problems and was not able to keep up. 3. Investigate and resolve complaints and requests for new traffic control devices, including appropriate traffic studies within 90 calendar days 90% of the time. This goal was not met. Resolved 67 out of 102, or 66% of the complaints and requests for new traffic control devices, including appropriate traffic studies within 90 calendar days. Goals were not met due to the retirement of the Traffic personnel in charge on 12/28/07. Responsibility was resumed by Civil Engineer V and Civil Engineer IV (hired 2/08) who assisted with the investigations until the hiring of a Civil Engineer III on 10/1/08. 4. Review and approve road closure permit applications within 7 calendar days 95% of the time. This goal was met. Reviewed and commented on 35 out of 37, or 95% of the road closure permit applications within 7 calendar days from date of receipt. Method for handling road closures were streamlined effective 9/19/07, directing the Police Department to include Standard Road Permit Traffic Notes with the permits resulting in no outstanding permits. Traffic contacts the Police Department for permit warrants should there be special conditions beyond the standard notes. 5. Establish and promote traffic related public awareness, education, and safety. This goal was met. County `Spot the Dot' campaign to educate the elementary aged pedestrian was completed. i Final Status Report on Program Objectives for FY 2007-08 1 PUBLIC WORKS TRAFFIC DIVISION I I Traffic Signal & Streetlight 1. Repair defective streetlights when reported (N. & S. Hilo, Puna, and N. & S. Kona) within 5 calendar days 85% of the time. This goal was met. Repaired 1,993 out of 2,338, or 85% of the reported defective streetlights within 5 calendar days from date of report. 2. Repair defective streetlights when reported (Ka`u, N. & S. Kohala, and Hamakua) within 10 calendar days 85% of the time. This goal was met. Processed 742 out of 755, or 98% of the reported defective streetlights within 10 calendar days from date of report. 3. Investigate and resolve traffic signal complaints within 5 calendar days 95% of the time. This goal was met. Processed 452 out of 456, or 99% of the reported traffic signal problems/complaints within 5 calendar days from date of report. i I I i i Final Status Report on Program Objectives for FY 2007-08 2 PUBLIC WORKS - - - TRAFFIC DIVISION Traffic Signs & Markings 1. Complete work orders for new traffic control devices within 90 calendar days 85% of the time. This goal was met. Completed 99 out of 105, or 94% of the work orders for new traffic control devices within 90 calendar days from date of receipt. 2. Complete maintenance work orders within 90 calendar days 85% of the time. This goal was met. Processed 658 out of 703, or 94% of the maintenance work orders within 90 calendar days from date of receipt. 3. Complete fabrication of new traffic control signs within 30 calendar days 85% of the time. This goal was met. Completed fabrication of 2,007 out of 2,205, or 91 % of new traffic control signs within 30 calendar days i 4. Stripe or restripe 125 miles of traffic pavement markings. i This goal was met, as the striping of 106.8 miles of traffic pavement markings was completed during this period. 5. Install 4,000 new or replacement raised pavement markers. This goal was met, as the installation of 7,336 raised pavement markers was completed during this period. I Final Status Report on Program Objectives for FY 2007-08 3 I i PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION I 1. Continue the islandwide in-house resurfacing program and resurface a total of 37 miles. For July 2007 to June 2008, we resurfaced 26.24 miles of various County roads: South Hilo 6.55 miles North Hilo/Hamakua 1.70 miles North/South Kohala 10.55 miles North/South Kona 2.39 miles Ka`u 2.75 miles Puna 2.30 miles 2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total) per operator/equipment per workday and the goal of a five-week cycle per district. For July 2007 to June 2008, our grass cutting cycles were completed as follows: South Hilo 3 to 6 weeks North Hilo/Hamakua 5 weeks North/South Kohala 1 to 4 weeks North/South Kona 6 weeks Ka`u 6 weeks Puna 6 weeks Additional information: Complaints from the Public: Received Completed Pending South Hilo 962 945 17 North Hilo/Hamakua 63 54 9 North/South Kohala 23 21 2 North/South Kona 580 551 29 Ka`u 7 6 1 Puna 234 193 41 1.869 1770 99 Final Status Report on Program Objectives for FY 2007-08 4 23 ~ FUND i ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION . 1. Coordinate the following Capital Improvement Projects (CIP) related to operation and maintenance of existing WWD (Wastewater Division) facilities with the Technical Services Section (TSS): a. Large capacity cesspool (LCC) replacement projects in Honoka'a, Naalehu, Pahala, and Queen Liliuokalani Village. Honoka'a, Naalehu and Queen Liliuokalani projects are currently in the design phase. Operation and maintenance discussions are ongoing. Design of the Pahala sewer collection sewer system and wastewater treatment/disposal system to take place after land for the treatment system has been identified during the second half of FY08 - 09. b. Kealakehe Wastewater Treatment Plant (W WTP) aeration system and sludge removal project Planning work is currently underway and the sludge removal is anticipated to begin in mid-2009. Aeration system design work is currently underway and is anticipated for completion in mid-2009. c. Kealakehe WWTP Master plan The Master plan for upgrading the plant capacity to meet increased sewage volume is currently underway. Completion of the Master plan is estimated in mid 2010. 2. Establish a five year plan for sewer rates to accommodate current and future growth of our systems. This is currently in progress with the help of R.W. Beck Consultants. Six Month Progress Report on Program Objectives for FY 2008-09 1 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS 1. Maintain and repair sewer lines to prevent all sewage spills. Inspection, maintenance and repair of sewer collection lines is on-going. There were no sewage spills during the reporting period of July 2008 - December 2008. 2. Obtain acceptable ratings from Department of Health for at least 75% of our total number of facilities. There have been no DOH inspections during the reporting period of July 2008 - December 2008. 3. Maintain laboratory quality control. Laboratory quality control has been maintained to acceptable standards. 4. Complete planning, design and/or construction of six (6) Replacement Reserve Account projects: a. Lanihau Wastewater Pump Station force main replacement. This project has been rescheduled to FY 09-10/10-11 due to higher priority projects. b. Hilo Wastewater Treatment Plant headworks channel corrosion repair. This project has been rescheduled to FY 12-13 due to higher priority projects. c. Hilo Wastewater Treatment Plant biotower distributor arm replacement This project has been rescheduled to FY 13-14 due to higher priority projects. d. Kealakehe WWPS odor control replacement. This project has been rescheduled to FY 14-15 due to higher priority projects. A temporary odor control system was recently installed which has been effective in mitigating odors from the facility. e. Hilo WWTP septage receiving station replacement. This project has been rescheduled to FY 09-10 due to higher priority projects. Six Month Progress Report on Program Objectives for FY 2008-09 2 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS £ Various repair and maintenance of Division facilities. i) Painting of Hilo WWTP buildings. This project has been deferred due to higher priority projects. ii) Painting and minor repairs of Wailoa WWPS. This project has been deferred due to higher priority projects. 5. Install Supervisory Control and Data Acquisition systems for West and East Wastewater Pump Stations. a. Complete the SCADA system for all 17 County pump stations. b. Monitor East Hawaii WWPS at the Hilo WWTP. c. Monitor West Hawaii WWPS at the Kealakehe WWTP. This project has been replaced with the process of installing Auto-dialers which was a cost-savings measure and serves the purpose of notifying personnel of downed equipment. i Six Month Progress Report on Program Objectives for FY 2008-09 3 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION 1. Coordinate the following Capital Improvement Projects (CIP) related to operation and maintenance of existing WWD (Wastewater Division) facilities with the Technical Services Section (TSS): a. Wailoa Sewage Pump Station (SPS) Renovation This project has been re-prioritized. Based on level of risk and rather than performing temporary repairs, this project is scheduled for FY08-09. b. Kalanianaole Interceptor Sewer Rehabilitation - Phase 2 This project has been re-prioritized. Based on level of risk and resources, this project is scheduled for FY09-10. c. Primary Sludge Pump & DAFT (Dissolved Air Flotation Tank) Retrofit This project has been re-prioritized. Based on level of risk and resources, this project is scheduled for FYI1-12. d. Modify HW WTP (Hilo Wastewater Treatment Plant) Digester This project has been re-prioritized. Based on level of risk and rather than performing temporary repairs, this project is scheduled for FY12-13. e. Project 19 SPS Renovation This project has been re-prioritized. Based on level of risk and resources and rather than performing temporary repairs, this project is scheduled for FY10-11. Final Status Report on Program Objectives for FY 2007-08 1 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS 1) Maintain and repair sewer lines to prevent all sewage spills. Inspection, maintenance and repair is on-going for approximately 75 miles of sewer collection line. 2) Obtain acceptable ratings from Department of Health for at least 60% of our total number of facilities. The Department of Health conducted inspections at HWWTP and KWWTP facilities during the second half of FY07-08 resulting in unacceptable ratings pertaining to the effluent and reuse of effluent. The W WD responded to the Department of Health with statement of solutions. 3) Maintain laboratory quality control. Quality control has been an ongoing practice. 4) Complete planning of 5 Equipment Replacement Fund (ERF) projects with the assistance of the Technical Services Section: a. Installation of Centrifuge at Papaikou WWTP for dewatering of solids. Project to go out to bid in December 2008. Construction is expected to be complete by mid 2009. b. Replace Pua SPS Odor Control System and Replace Building Ventilation Project has been re-prioritized based on level of risk. Design and construction is scheduled for FY11-12. The building ventilation replacement has been completed. c. Replace AC system at the Hilo W WTP Administration Building Project has been re-prioritized based on level of risk. Design and construction is scheduled for FY14-15. d. Replace AC System at the Kealakehe WWTP Operations Building The bidding phase of this project is ongoing. Construction is expected to be complete by mid 2009. Final Status Report on Program Objectives for FY 2007-08 2 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS e. Repaint of various buildings at the HW WTP This project is ongoing. This project is expected to be complete in 2010. 5. Install new SCADA monitoring system components at all West Hawai'i Sewage Pump Stations and connect to new SCADA system at the Kealakehe W WTP. Project has been re-prioritized to FY09-10. Installation to begin for all Sewage Pump Stations in mid-2010. i Final Status Report on Program Objectives for FY 2007-08 3 i 24 C ETEM(Y FUND PARKS & RECREATION CEMETERY FUND 1. Conduct maintenance and repair activities. Maintenance and repair activities have been conducted daily. Six Month Progress Report on Program Objectives for FY 2008-09 1 PARKS & RECREATION CEMETERY FUND 1. Conduct maintenance and repair activities. Objective achieved. Maintenance and repair activities have been conducted daily. I i i I i i Final Status Report on Program Objectives for FY 2007-08 1 25 BIIKEWY F'UNfD PARKS & RECREATION BIKEWAY FUND 1. Begin Phase I construction of the Waimea Trails and Greenways Project by June 30, 2009. Objective is not being achieved. Phase 1 of Waimea Trails and Greenways has a rescheduled start date of September 2009. 2. Conduct one recreational bike activity in each of 5 recreational districts by June 30, 2009. Objective is being achieved. Hilo District: Waiakea Uka Gym Fall Bike and Hike 24 participants Hamakua District . Papa`aloa Fall Bike and Play 8 participants N/S Kohala District Kohala Fall Biking for Fun 11 participants Kohala Winter Bike and Hike 13 participants N/S Kona District Yano Fall Bike to Kahalu'u 4 participants Puna/Kau Shipman Bike the Back Trails 5 participants Six Month Progress Report on Program Objectives for FY 2008-09 1 i PARKS & RECREATION BIKEWAY FUND 1. Begin Phase I construction of the Waimea Trails and Greenways Project by June 30, 2008. Objective not achieved. Projected has been delayed and is now projected to start Oct/Nov 2008. 2. Conduct one recreational bike activity in each of 5 recreational districts by June 30, 2008. Objective not achieved. • Yano Hall held three bike programs during the year. Enrollment totaled 48. • Hawaiian Beaches held one bike program. Enrollment was 11 • Kohala held two bike programs during the year. Enrollment was 51. I i i Final Status Report on Program Objectives for FY 2007-08 1 2 BEAUTIFICATION FUND PUBLIC WORKS BEAUTIFICATION FUND 1. Continue to initiate two roadside planting projects every year. Parks and Recreation has identified two projects, The Hawaiian Beaches Playground Equipment and Mohouli Park Renovation that will include the planting of trees along the parks roadside. 2. Continue to plant or replant a minimum of 10 trees each year. The projects identified above will utilize Beautification funds to purchase and plant a minimum of 10 trees in fiscal year 2008-2009. 3. Enhance and continue the existing Litter Pick-up Along County Roads Program with the Highways Division of the Department of Public Works. Annual FY 2008-09 rubbish removal contracts for Puako Beach Road and Pahoa Village areas were awarded to Pacific Waste Inc. and Orchid Isle Rubbish respectively. Six Month Progress Report on Program Objectives for FY 2008-09 1 PUBLIC WORKS BEAUTIFICATION FUND 1. Continue to initiate two roadside planting projects every year. Parks & Recreation has a tree planting project for the streets fronting Pahoa Skate Park. The completion of Pahoa Skate Park is behind schedule and the planting is pending completion. P&R has also partnered with Kona Outdoor Circle to provide trees for their "Green Lei" project at the old Kealakehe Landfill. 2. Continue to plant or replant a minimum of 10 trees each year. Parks & Recreation has worked with the Kona Outdoor Circle on their "Green Lei" project at the old Kealakehe Landfill. As of June 30, 2008 Parks & Recreation has purchased and planted 15 Kedah Gardenia's, 15 Alahe'e, 20 Ficus, 20 Kou,12 White Shower, 25 Kukui Nut, 9 Fiddleleaf Fig, 8 Rainbow shower, 20 Plumeria, and 1 Fiddleleaf Ficus Larada trees for the project. Parks & Recreation has also purchased 1 Kedah Gardenia tree that will be used for Kamehameha Ave roadside beautification. County of Hawaii has continued to maintain National Arbor Day Foundation Tree City USA status. The award is based on several criteria, including the expenditure of $2 per capita for annual tree care, maintenance, planting and replanting. In December 2007 Parks & Recreation submitted a re-certification application and the County was again awarded Tree City status for 2007. We will work towards maintaining this honored certification. Beautification funds are utilized to achieve this goal. 3. Enhance and continue the existing Litter Pick-up Along County Roads Program with the Highways Division of the Department of Public Works. Annual FY 2007-08 rubbish removal contracts for Puako Beach Road and Pahoa Village areas were awarded to Pacific Waste Inc. and Ace Hauling respectively. i An order for sixteen 45-gallon trash receptacles-eight for Hilo district and eight for Kona district-was placed in September for our Highways Division. Trash bags and vests were also provided to the "March for Humanity" organization for the Litter Pickup Along County Roads Program in South Hilo District. Final Status Report on Program Objectives for FY 2007-08 1 2 VDIIS--)POSA FJND ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND 1. Maintain timely response to investigate all vehicle incident reports forwarded from the County police department within seven business days. We have continued to meet this goal in the first half of FY 08-09. 2. Coordinate removal from public access roadways those vehicles classified as abandoned/derelict. Received 792 vehicle incident reports forwarded from the County Police Department, of which 137 vehicles could not be found at reported locations. A total of 632 vehicles were towed to County Salvage Facilities. 283 vehicles were removed from West Hawaii to the Kealakehe/Kailua Salvage Facility, and 349 vehicles were removed from East Hawaii to the Hilo Salvage Facility for the period July - December 2008. 3. Process and recycle all derelict/abandoned vehicles in compliance with Department of Health requirements. There were no reported violations at either of the County scrap metal processing and recycling yards for derelict or abandoned vehicles during the first half of FY 08-09. 4. Monitor salvage facility operations contract for the processing and shipment of scrap metal. Scrap metal contractor removed a total of 9,739 tons for first half of fiscal year 08-09. Staff verifies invoices via weight tickets and shipping documents and tracks scrap metal commodities through a permit log from our vendor. 5. Coordinate the removal, recycling and/or re-use of used tires for beneficial use. We continue to work with our vendor in the removal of tires. The Solid Waste Division is coordinating efforts to remove loose tires from our landfills and transport them to our vendor's tire processing facility. These tires are processed in addition to those that come from the scrap metal facilities. The vendor is currently processing tires to ship off-island or to create tire blocks. Department of Health has issued a permit for the tire block project. Tires are baled, put in molds and encased with concrete, creating large modular cement blocks with a lava rock motif. These are undergoing engineering tests and currently are being used at the facility for retaining walls and a perimeter wall. Six Month Progress Report on Program Objectives for FY 2008-09 1 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND 6. Track the progress and efficiency of the derelict vehicle amnesty program. Applications for the Derelict Vehicle Amnesty Program are tracked from the time an application is requested to the final removal of the derelict vehicles. During the first half of the fiscal year, 251 new applications were received under the Derelict Vehicle Amnesty Program. An application may allow up to two (2) vehicles to be removed per applicant. Of the 251 applications, 9 applications remain to be investigated and the applicants appropriately notified. During the first half of the fiscal year, 125 vehicles were towed to County Salvage Facilities that qualified under the amnesty program. 33 vehicles were removed from West Hawaii to the Kealakehe/Kailua Salvage Facility and 92 vehicles were removed from East Hawaii to the Hilo Salvage Facility. Six Month Progress Report on Program Objectives for FY 2008-09 2 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND 1. Investigate all vehicle incident reports forwarded from the County police department within seven days. With the addition of a West Hawaii Abandoned Vehicle Coordinator and an Abandoned Vehicle Clerk, we've continued to meet this goal in FY 07-08. 2. Coordinate removal from public access roadways those vehicles classified as abandoned/derelict. Received 2,414 vehicle incident reports forwarded from the County Police Department, of which 427 vehicles could not be found at reported locations. A total of 1,987 vehicles were towed to County Salvage Facilities. 1,014 vehicles were removed from West Hawaii to the Kcalakehe/Kailua Salvage Facility, and 973 vehicles were removed from East Hawaii to the Hilo Salvage Facility. 3. Process and recycle all derelict vehicles in compliance with Department of Health requirements. There were no reported violations at either of the County scrap metal processing and recycling yards for derelict or abandoned vehicles during the FY 07-08. 4. Monitor Salvage Facility operations contract for the processing and shipment of scrap metal. Scrap metal contractor removed 14,436 tons from Hilo and 9,016 tons from Kona or a total of 23,452 tons for fiscal year 07-08. Staff verified invoices via weight tickets and shipping documents and tracked scrap metal commodities through permit log from our vendor. 5. Coordinate the removal, recycling and/or re-use of used tires for beneficial use. We continue to work with our vendor in the removal of tires. The Solid Waste Division is coordinating efforts to remove loose tires from our landfills and transport them to our vendor's tire processing facility. These tires are processed in addition to those that come from the scrap metal facilities. The Vendor is currently processing tires to ship off-island or to create tire blocks. Department of Health has issued a permit for the tire block project. Tires are baled, put in molds and encased with concrete, creating large modular cement blocks with a lava rock motif. These are undergoing engineering tests and currently these items are being used at the facility for retaining walls and a perimeter wall. Final Status Report on Program Objectives for FY 2007-08 1 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND 6. Track the progress and efficiency of the derelict vehicle amnesty program. Applications for the Derelict Vehicle Amnesty Program are tracked from the time an application is requested to the final removal of the derelict vehicles. During the fiscal year, 243 new applications were received under the Derelict Vehicle Amnesty Program. An application may allow up to two (2) vehicles to be removed/applicant. Of the 243 applications, there remain 20 applications to be investigated and the applicants appropriately notified. During the fiscal year, 291 vehicles were actually towed to County Salvage Facilities that qualified under the amnesty program. 102 vehicles were removed from West Hawaii to the Kealakehe/Kailua Salvage Facility and 189 vehicles were removed from East Hawaii to the Hilo Salvage Facility. With the recent addition of an Abandoned Vehicle Clerk and an Abandoned Vehicle Coordinator for West Hawaii there has been improvement in the response time to property owners that have applied for this program. I I I Final Status Report on Program Objectives for FY 2007-08 2 26 SOLID WASTE FUND i ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 1. Implement proposed actions identified in the Update to the Integrated Solid Waste Management Plan for the County of Hawaii. The 2002 Integrated Solid Waste Management Plan identified four (4) major alternatives for improving the solid waste management system: a.) Construct no new landfill in East Hawai'i: No new landfill has been constructed however, a resolution by county council requests that expanding the existing landfill into the adjacent quarries be considered as an option. In the meantime, sliver fill construction utilizing the existing footprint of the landfill has extended the estimated life of the landfill until 2013. A feasibility study has recently looked at a limited lateral expansion with a lined waste cell and associated leachate collection and treatment system. b.) Emphasize the recovery of recyclable materials at the planned East Hawai'i sort station: The most efficient and effective use of the sort station is now under Department review as a result of a prior decision not to consider the option of transporting garbage from East Hawaii to the West Hawaii Sanitary Landfill. e.) Procure a waste reduction facility for the east Hawai'i waste stream using either waste-to-energy combustion, thermal gasification, or anaerobic digestion technology: Negotiations to operate a waste reduction facility were in progress and a contract was submitted for Council approval. The Council did not approve a resolution authorizing a multi-year waste reduction facility contract, henceforth the project is currently idle. d.) _Establish a county recycling program with a long list of elements that has the potential to increase the waste diversion significantly: In accordance with the 2002 Integrated Solid Waste Management Plan, the 2-Bin recycling was implemented to increase participation in waste diversion. 2. Construct the basic solid waste and recycling elements of the East Hawaii Reload Facility. Design any further elements of the complex. Construction of the East Hawaii Reload Facility is nearing completion. In addition to the basic elements of the facility, a Fats, Oils, and Grease (FOG) collection facility is being added. Construction completion is anticipated at the end of May 2009. Six Month Progress Report on Program Objectives for FY 2008-09 1 S ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 3. Procure the services of a private firm to operate a waste reduction facility, in accordance with the goals and objectives identified in the Update to the Integrated Solid Waste Management Plan, and any further identified public policy. The Council did not approve a resolution authorizing a multi-year waste reduction facility contract; henceforth the project is currently idle. The update to the 2002 Integrated Solid Waste Management Plan is currently underway. It is anticipated that a revised set of waste reduction goals will be part of the adopted plan. 4. Initiate repairs and enhancement services at all County transfer stations. Repairs and enhancements are ongoing at County transfer stations. We are working on the construction documents for major repairs and enhancements to Pahoa and Waimea transfer stations. We have completed small repair and enhancement projects including signs, fences, earthquake repairs, and glasscrete pads at nearly all transfer stations this fiscal year. In addition to County funded upgrades, the Recycling Section obtained grant funds from the State Department of Health (DOH) for the Deposit Beverage Container (HI-5) program for improvements to the Certified Redemption Centers located at the transfer stations, including projects for new glasscrete pads and other improvements. 5. Fleet Maintenance - Continue a daily maintenance checklist and recurring replacement schedule on our heavy equipment based on age and repair costs. The County has a vendor contracted to provide limited night maintenance service for the truck tractors and the compactor trucks on an "as needed" basis. Repair work is performed through Automotive Division when staff is available. Otherwise, it is contracted out to local vendors. Additionally, the Department has requested a full-time maintenance staff to provide preventative maintenance and emergency repair of all Solid Waste Division light and heavy equipment, including equipment unique to our department. This is necessary as equipment repair capabilities continue to impair the Division's ability to maintain essential services, to comply with minimum regulatory standards for the management of solid waste, and to maximize the use of available landfill airspace. i Six Month Progress Report on Program Objectives for FY 2008-09 2 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND The Solid Waste Division is responsible for operating and maintaining 2 active landfills, 21 transfer stations, 3 baseyards, and 2 inactive landfills, in addition to performing island-wide transportation of municipal solid waste 362 days a year. Continual daily use of compactors and dozers on each of the County's landfills is prohibitive in creating a rotation for heavy equipment maintenance. Presently, Hilo Landfill has one compactor and one dozer as spare. Emergency repairs are being performed through the Automotive Division of the Department of Public Works when space and staff are available. Upon recommendation from the Automotive Division, emergency repairs are contracted out. The Department requests a Division-managed maintenance staff to perform emergency repairs and preventative maintenance per the equipment manufacturer's recommended guidelines and as required to comply with the goals and requirements of the County's Integrated Solid Waste Management Plan. A recurring replacement schedule is implemented, based on age, abnormal wear and repair costs. 6. Expand greenwaste and organics diversion to produce a value-added compost product for our island and provide greenwaste drop-offs at selected transfer stations island- wide. The West Hawaii Landfill compost infrastructure facility project has been completed and the site is prepared for a contractor to begin final site improvements and compost operations. Green waste and pallet mulching operations continued in East and West Hawaii. The total tonnage for the first three months of fiscal year 2008-2009 was 17,860 tons. The recently issued Request for proposals (RFP) # 2481 will be completed shortly with a contract awarded for a facility operator. Composting of greenwaste and biosolids will commence once the selected contractor has made final site improvements. Request for Proposal # 2479 was published in October 2008 to establish island- wide Greenwaste Collection Sites. Currently the only sites that have greenwaste drop-off facilities are Hilo, Kealakehe and Kea au. An award for contract to provide these services is expected in early 2009. Six Month Progress Report on Program Objectives for FY 2008-09 3 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 7. Continue post closure maintenance and monitoring of Kailua and old Waimea landfills. The County contracted services to provide quarterly monitoring, limited maintenance, and subsurface fire suppression activities at the old Kailua Landfill and the Waimea Landfill. Additional post closure monitoring and remediation of the old Kailua Landfill will be required in order to comply with Department of Health/ US Environmental Protection Agency, (DOH/US EPA) regulations. The remedial draft action plan to address the ongoing subsurface fires at the Waimea Landfill as well as to insure compliance with DOH/US EPA regulations has been approved by DOH. During this fiscal year, cover material was delivered to the old Waimea Landfill and two feet of cover material was spread and compacted over the areas identified as potential fire hazards. Initial monitoring after the cover material was placed suggests that it is having a positive effect on reducing the subsurface fire. 8. Expand recycling education, used residential motor oil recycling, glass recycling, e- waste collections, household hazardous waste collections and landfill diversion grants. a) Recycling Education Program - Public education efforts were enhanced to increase awareness of the expanded 2-bin recycling program at most transfer stations and boost diversion rates. A media company was contracted to develop a series of T.V., radio and newspaper ads to explain the "What", "Why" and "How" of the 2-bin recycling program. In addition to newspaper and radio/T.V. advertising, additional ads were placed in phone books and incorporated into previews in local movie theaters. New signage has been designed and procured to more clearly explain aspects of the recycling programs. These signs will be deployed shortly at the various transfer stations. Recycle Hawaii has updated the Recycle Guide to improve its visual appeal and accuracy of information listings. Other promotional programs included Recycle Guide inserts in local newspapers on Earth Day, Hawaii Recycles Day, and reusable shopping bag distributions. Zero Waste: The Draft Zero Waste Report by Richard Anthony and Associates has been issued and will be followed by additional public informational and discussion meetings on its findings. These meetings will be publicized by Recycle Hawaii. Six Month Progress Report on Program Objectives for FY 2008-09 4 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Training sessions were provided to increase recycling by.the County government by distributing recycling bins to County Departments, working with County workers, janitorial staff and outside vendors to collect recyclables from County facilities, and to expand recycling at various public venues and functions. The HI-5 Program offers HI-5 recycling bins for use at community and special events. The Department also encourages businesses and communities to start recycling initiatives and provides information to those interested in establishing new recycling ventures on island. The Department also sets up display booths at various community events to promote recycling and to educate the public on recycling opportunities and how they affect our environment. Recycle Hawaii is contracted to provide community and school recycling education sessions. The County's current recycling education vendor, Recycle Hawaii, continues providing Home Composting workshops and distribution of home compost units. Additional home compost units will be procured in the latter half of the fiscal year to expand this valuable program and increase resident participation to divert more organic material from our landfills. b) Glass Recycling - Non-HI-5 glass bins have been placed at 19 of the island's 21 transfer stations. This has greatly increased glass recycling opportunities for many rural residents. The Department is working with local recyclers to develop an end market use on-island. Beneficial on-island uses include glasscrete which has been used to improve select transfer stations. c) E-waste collection continues to be a challenge for the Department. The program has transitioned to a permanent year-round collection site model with additional one-day collection events held in Waimea and Waiohinu to service rural customers. Currently our vendor is operating the Hilo and Kona permanent collection sites in partnership with various stakeholders, including electronics manufacturers and foundations. With rapidly changing technology and the discontinuation of analog TV on January 15th, a-waste management will continue to be a challenge for this Department. d) Household Hazardous Waste (HHW) Program - The Department collected approximately 42 tons of materials at its December 2008 HHW Event Collections, a significant decrease from the previous year. This decrease might be attributed to other private HHW collection programs operating on-island. The addition of the Pahoa and Waimea HHW Collection events is an expansion of the program intended to better serve rural communities. Six Month Progress Report on Program Objectives for FY 2008-09 5 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND e) The County's program to collect and reuse latex paint and divert this from our landfills is gaining in popularity through increased outreach and advertising, and collections are available in conjunction with our HHW Collection Events and at our Kea`au Recycle and Reuse Center (KRRC). This program and continuing modifications to the KRRC site are part of an expansion of services to increase diversion of usable Construction & Demolition materials. f) Mixed Recyclables recycling has now expanded to 19 out of our 21 transfer stations. This has greatly expanded opportunities for rural communities to recycle more materials at sites previously not served by the Department. Segregated paper recycling (mainly separate cardboard and newspaper bins) continues at the Hilo, Kea`au and Kealakehe (cardboard only) transfer stations. The addition of a mixed recyclables and glass bins at Pa`auilo is still in planning and will require site upgrades prior to deployment. Overall collections of recyclables at County transfer stations (including scrap metal and greenwaste) increased by 61% last fiscal year over the previous FY 2006-07. Current fiscal year diversion data is unavailable at this time. g) Kea`au Recycling and Reuse Center (KRRC) continues to operate successfully with average monthly reuse tonnage diverted of 19 tons for the first 6 months of this fiscal year, a nearly 70% increase over the comparable period of last fiscal year. With expanded hours of service at KRRC, illegal dumping and incidents of recyclables contamination are down. Site staff is busy preparing for Construction & Demolition reuse expansion. h) Kona Recycles @ Kealakehe: Contractor has finished improvements to the site to increase processing of cardboard with a larger baler and loading platform for the capacity to load shipping containers. i) County Recycling Website and updated Infoline: In order to increase the methods by which the Public can access convenient 24-hour information about recycling on the Big Island, the Department has developed a new website and we are in the process of updating our phone infoline. The Department worked with a website development vendor to design and implement a new Recycling website for the County of Hawaii. The website, www.hawaiizerowaste.or~, provides the Public with detailed information on the Department's Solid Waste Division and County-sponsored recycling programs as well as other relevant recycling events and information. i Six Month Progress Report on Program Objectives for FY 2008-09 6 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND j) Other Recycling Programs: The Department continues to offer its Do-It- Yourself Used Motor Oil Recycling Program via Recycle Hawaii and participating drop-off vendors. Fats, Oils & Greases (FOGS) are collected and used in the manufacture of biodiesel off-island. However, with the forthcoming operation of the Composting Facility in West Hawaii, local on-island production of biodiesel is anticipated. k) Overall County diversion rate for the Fiscal Year 2007-2008 was 29.2% mainly due to large increases in greenwaste and scrap metal processing. Landfill tonnages decreased slightly on a year-to-year comparison. Current fiscal year diversion data is unavailable at this time. 9. Support the State DOH HI5 programs and redemption centers for the public. There are currently 17 certified redemption center (CRC) locations on the Big Island which includes 15 permanent sites and 2 mobile services. Are of Hilo is currently operating redemption centers at 10 of the County's rural transfer stations: Hilo (7 days a week), Kea'au, Waimea, and Kealakehe (5 days a week), . and Honokaa, Wai`ohinu, Keauhou, Hawi, and Pahoa (weekends only), and Puako, (Sunday only). In addition, Atlas Recycling LLC offers redemption services at two permanent locations in Hilo and one in Kona. The main Atlas location on Makaala Street in Hilo is open daily with their other locations open six days a week. Atlas also offers once-a-month mobile redemption services in Ocean View and Na'alehu. Reynolds Recycling operates a redemption center in Hilo and regularly deploys the. Island's first mobile reverse vending machine vehicle to various rural community sites. Reynolds' permanent stationary Hilo site is open 7 days a week. An additional CRC, operated by Goodwill Industries, opened in Hilo during the second quarter. County HI-5 recycling staff conduct regular compliance inspections at all CRCs. Inspection reports are filed with the State Department of Health on a monthly basis. Any compliance issues are brought to the operators' and managers' attention for correction. County HI-5 recycling staff work to ensure Big Island CRCs are aware of applicable HI-5 regulations and requirements, and provide compliance assistance to CRCs as needed. County HI-5 recycling staff also conducts regular retail inspections for retailer compliance with the HI-5 Bottle Bill law. Monthly inspection reports are filed with the State Department of Health. Staff notifies retailers immediately of any compliance issues in need of correction. Staff assists retailers in understanding HI-5 regulations and requirements and provides compliance assistance as needed. Six Month Progress Report on Program Objectives for FY 2008-09 7 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 10. Install security fencing at Laupahoehoe, Paauilo, and Pahala transfer stations. Security fencing has been installed at Laupahoehoe, Paauilo, and Pahala transfer stations. Now all facilities have security fencing except for Volcano Transfer Station, due to the requirement to maintain public access into the adjoining lands, and Miloli i. Volcano is proposed to be expanded and improved which will include a security fence. Miloli i is not currently scheduled for installation of a security fence. The Department is reviewing future site use plans for Miloli i. Security fencing has been installed at 19 of our 21 transfer stations as of December 2008. The gates have worked to increase cleanliness and deter abuse. Chutes that were overwhelmed due to nighttime use are now manageable. With the installation of the gates, additional operational responsibilities require that someone be available on-site at opening and closing to secure the gates. Contracted security guards are being used until the Department acquires full-time County transfer station attendants for each transfer station. Six Month Progress Report on Program Objectives for FY 2008-09 8 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 1. Implement proposed actions identified in the Update to the Integrated Solid Waste Management Plan for the County of Hawaii. In accordance with the update to the Integrated Solid Waste Management Plan, the 2-Bin recycling was implemented to increase participation in waste diversion. The procurement activities relating to the Waste-to-Energy facility are in hiatus pending the update to the Integrated Solid Waste Management Plan currently in the process of being developed. 2. Construct the basic solid waste and recycling elements of the East Hawaii Regional Sort Station Complex. To design the further elements of the complex. Construction of the East Hawaii Reload Facility is currently in progress. Additional redesign and revisions to the plans for the complex are being considered to keep the "Scope of Work" within the available funding and to make the project functional. 3. Procure the services of a private firm to operate a waste reduction facility, in accordance with the goals and objectives identified in the Update to the Integrated Solid Waste Management Plan, and any further identified public policy. Negotiations to operate a waste reduction facility were in progress and a contract tentatively scheduled for Council approval in February 2008. The Council did not approve appropriations for the contract, henceforth the project is currently idle. 4. Close the South Hilo Sanitary Landfill when it reaches capacity in accordance with USEPA and State of Hawaii Department of Health standards. The closure plan is still pending Department of Health (DOH) approval of permit modification, deferring closure further until at least 2013, and possibly longer with good management practices. The Division submitted a permit application to DOH to utilize existing airspace by changing the slope of the existing South Hilo Sanitary Landfill. This would be within the current approved footprint (horizontal expansion) or the current limited height of 196 feet above sea level (vertical expansion). DOH permit is in draft format and construction, utilizing the additional airspace, is ongoing. 5. Initiate repairs and enhancement services at all County transfer stations. Many small projects each less than $25,000 were completed during FY07-08. These projects included a recycling bin access'wall, fences and gates, new chutes and chute supports, ramps and signage, and concrete pads for recycling bins. Final Status Report on Program Objectives for FY 2007-08 t ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND I 6. Fleet Maintenance. a) Repair and maintain our heavy truck tractor fleet on a timely basis by continuing daily maintenance checklists for timely identification of problems. The County has a vendor contracted to provide limited night maintenance service for the truck tractors on an "as needed" basis. Repair work is performed through Automotive Division when staff is available. Otherwise, it is contracted out on an emergency basis. Additionally, the Division continues to request maintenance staff to provide preventative maintenance and emergency repair of all Division light and heavy equipment. b) Continue a daily maintenance checklist on our compactor pick-up truck fleet. The County has a vendor contracted to provide night maintenance service on compactor trucks on an "as needed" basis. Additionally, the Division has requested maintenance staff to provide preventative maintenance and emergency repair of all Division light and heavy equipment. c) Continue a daily maintenance checklist on our heavy equipment and re-establish the functional daily required maintenance. The Division is responsible for operating and maintaining 2 active landfills, 20 transfer stations, 3 Division Baseyards, and 2 inactive landfills, in addition to performing island-wide transportation of municipal solid waste 362 days a year. Continual use of 1 compactor and 2 dozers on each of the County's landfill is prohibitive in creating a rotation for heavy equipment maintenance. Presently, Hilo Landfill has one compactor and one dozer as spare. Emergency repairs are being performed through Public Works, Automotive Division when their staff is available. Upon recommendation from the Automotive Division, emergency repairs are contracted out. The Solid Waste Division continues to request a Division-managed maintenance staff to perform emergency repairs and preventative maintenance per the manufacturer's recommended guidelines. The DOH Solid Waste Management Permit requires equipment be operating during landfill operating hours. Final Status Report on Program Objectives for FY 2007-08 2 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Equipment malfunctions continue to impair the Division's ability to maintain service to the public and to comply with minimum regulatory standards for the management of solid waste. d) Continue a recurring replacement schedule for our compactor trailers, and all other vehicles in the fleet based on age and repair costs. A recurring replacement schedule is implemented, based on age and repair costs. 7. Expand greenwaste and organics diversion to produce a value-added compost product for our island and provide greenwaste drop-offs at selected transfer stations island- wide. For fiscal year 2007-08, 18,944 tons of green waste and pallets were processed into mulch in East Hawaii, and 26,609 tons of green waste and pallets were processed into mulch in West Hawaii. This amounts to a total of 45,553 tons of processed green waste and pallets in the fiscal year that could have gone directly to the landfills. This was a 20% increase over the previous fiscal year period. Compost infrastructure in West Hawaii', near the landfill at Pu'uanahulu, is completed and the Request for Proposals (RFP), for a vendor to occupy the site is expected to be sent out by the Procurement Officer by the end of October 2008. 8. Continue post closure maintenance and monitoring of Kailua and old Waimea landfills. The County contracted services to provide quarterly monitoring, limited maintenance, and subsurface fire suppression activities at the old Kailua Landfill and the Waimea Landfill. Additional post closure monitoring and remediation of the old Kailua Landfill will be required in order to comply with Department of Health/ US Environmental Protection Agency, (DOH/USEPA) regulations. j The remedial draft action plan to address the ongoing subsurface fires at the Waimea Landfill as well as to insure compliance with DOH/US EPA regulations has been approved by DOH. During this Fiscal Year, cover material was delivered to the Old Waimea Landfill. Two feet of material was spread and compacted over the area identified as potential fire hazards. Initial monitoring after the cover material was placed indicates that it is having a suffocating effect on the subsurface fire. Final Status Report on Program Objectives for FY 2007-08 3 ENVIRONMENTAL MANAGEMENT EMM M.. - - SOLID WASTE FUND 9. Expand recycling education, used residential motor oil recycling, glass recycling, e- waste collections, household hazardous waste collections and diversion grants. a) Recycling Education Program - The Division enhanced its public education efforts to increase awareness of the expanded 2-bin recycling opportunities at most transfer stations and boost diversion rates. We worked with a media company to develop a series of T.V., radio and newspaper ads to explain the "What", "Why" and "How" of our 2-bin program. In addition to newspaper and radio/T.V. advertising, we have added other ads placed in phone books and prior to movie previews in theaters. New signage has been designed and procured to more clearly explain the program to the public user at our sites. The Recycling Section began and continues training sessions to increase recycling by the County government by distributing recycling bins to County Departments, working with County workers and janitorial staff and outside vendors to collect recyclables from County facilities, and expanding recycling at various public venues and functions. The HI-5 Program offers free loaner HI-5 recycle bins for use at community and special events for those who request them. The Recycling Section also encourages businesses and communities to start recycling initiatives and assists those interested in establishing new recycling ventures on island. Other promotional programs included Recycle Guide inserts in local newspapers on Earth Day, Hawaii Recycles Day, reusable shopping bag distributions, and the Recycling Logo contest. The Recycling Section also sets up display booths at various community events to promote recycling and educate the public on what recycling opportunities are available and how it affects our environment. We also contracted with Recycle Hawaii to provide community and school recycling education sessions. b) Glass Recycling - Non-HI-5 glass bins have been placed at 19 of the island's transfer stations. This has greatly increased glass recycling opportunities for many rural residents. The Division is working with local recyclers to develop an end market use on-island instead of shipping this commodity off-island, this includes glasscrete which has been used to improve various transfer stations. c) E-waste continues to be a challenge. The Program has transitioned to a permanent year-round collection site model with additional one-day collection events that were held in Waimea and Waiohinu to offer more rural customers recycling options. Currently our vendor is operating the Hilo and Kona permanent collection sites in partnership with various electronics makers and foundations. With rapidly changing technology and the coming discontinuation of the analog broadcast TV signal on January 15th, 2009 in Hawaii a-waste volume will continue to be a problem. Final Status Report on Program Objectives for FY 2007-08 4 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND d) Household Hazardous Waste Program - The Division collected approximately 102 tons of materials at its December 2007, March and June 2008 HHW Event Collections, a slight decrease from the previous year. The Division was awarded Community Development Block Grant (CDBG) funding to conduct a Household Hazardous Waste Collection Event in the Pahoa district in March of 2008. The addition of the Pahoa and Waimea HHW Collection events was an expansion of the program to better serve rural communities. e) The County's Recycling Education vendor continues its program of Home Composting workshops and distribution of home composter units. We have run out of composter units and will be ordering more in the upcoming fiscal year so that we can expand this valuable program and increase resident participation to divert more organic material from our waste stream. f) The County's program to collect and reuse latex paint and divert this from our landfills is gaining in popularity through increased outreach and advertising, and collections are available in conjunction with our HHW Collection Events and at our Kea`au Recycle and Reuse Center. This program and continuing modifications to the KRRC site are part of an expansion of services to increase diversion of still-good Construction & Demolition wastes. g) Mixed Recyclables recycling has now expanded to 19 out of our 21 transfer stations. This has greatly expanded opportunities for rural communities to recycle more materials at sites previously not served by the program. Segregated paper recycling (mainly separate cardboard and newspaper bins) continues at the Hilo, Kea`au and Kealakehe (no newspaper) transfer stations. The addition of a mixed recyclables and glass bins at Pa`auilo is still in planning and it will need site upgrades before deployment. Overall collections of recyclables at transfer stations (including scrap metal and greenwaste) increased by 61% over the previous fiscal year period. h) Kea`au Recycling and Reuse Center (KRRC) continues to operate successfully with average monthly tonnage diverted of 158 tons, or a 20% diversion rate (excluding HI-5) for the fiscal year. With expanded hours of service at KRRC, abandonments of illegal materials and incidents of recyclables contamination are down. Site staff is busy preparing for Construction & Demolition reuse expansion. KRRC experienced its greatest monthly and yearly totals for reuse and overall diversions in FY2008. i) Kona Recycles @ Kealakehe: Contractor has finished improvements to the site to increase processing of cardboard with a larger baler and loading platform for the capacity to load shipping containers. I Final Status Report on Program Objectives for FY 2007-08 5 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND I j) Recycling Website'and updated Infoline: In order to increase the methods by which the public can access convenient 24-hour information about recycling on the Big Island, the Recycling Section has developed a new website and we are in the process of updating our phone infoline. The Recycling Section worked with a website development vendor to design and implement a new Recycling website for the County of Hawaii. We have finalized its design and will make a public launch in the near future. This will provide the public with detailed information on the Solid Waste Division and its Recycling Programs as well as other relevant recycling events and Zero Waste information. We are also working to update the phone infoline to include more detailed information and to increase its functionality. k) Other Recycling Programs: The Recycling Section continues to offer its Do- It-Yourself Used Motor Oil Recycling Program via Recycle Hawaii and participating drop-off vendors. Fats, Oils &Greases are collected and used in the manufacture of biodiesel off-island, however with the proposed Composting Facility in West Hawaii local on-island production of biodiesel is coming. 1) Overall Diversion rate for the Fiscal Year 2007-2008 is estimated to be 29.2% mainly due to large increases in greenwaste and scrap metal processing. Landfill tonnages decreased slightly on a year-to-year comparison. 10. Support the HI-5 programs and redemption centers for the public. There are currently 17 certified redemption center (CRC) locations on the Big Island which includes 15 permanent sites and 2 mobile services. Are of Hilo is currently operating redemption centers at 10 of the County's rural transfer stations: Hilo (7 days a week), Kea'au, Waimea, and Kealakehe (5 days a week), and Honokaa, Wai`ohinu, Keauhou, Hawy and Pahoa (weekends only), Puako, (Sunday only). In addition, Atlas Recycling LLC offers redemption services at two permanent locations in Hilo and one in Kona. The main Atlas location on Makaala Street in Hilo is open daily with their other locations open six days a week. Atlas also offers once-a-month mobile redemption services in Ocean View and Naalehu. Reynolds Recycling operates a redemption center in Hilo and has deployed the Island's first mobile reverse vending machine vehicle to various rural community sites. Their permanent stationary site is open 7 days a week. An additional CRC, operated by Goodwill Industries, opened in Hilo during the second quarter. The ARC of Hilo is currently making arrangements to open a mobile redemption in the Volcano area. There are two County Recycling Specialist dedicated to the HI-5 program. Final Status Report on Program Objectives for FY 2007-08 6 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND HI-5 Recycling Staff conducts regular compliance inspections at all CRCs. Inspection reports are filed with the State Department of Health on a monthly basis. Any compliance issues are brought to the operators' and managers' attention for correction. Recycling staff works to insure Big Island CRCs are performing within the law and provides compliance assistance to CRCs when appropriate as needed. HI-5 Recycling Staff also conducts regular retail inspections for retailer compliance with the HI-5 Bottle Bill law. Monthly inspection reports are filed with the State Department of Health. Staff notifies retailers immediately of any compliance issues in need of correction. Staff assists retailers in understanding the law and provides assistance when appropriate as needed. 11. Install security fencing at all County transfer stations. Security fencing projects for the remaining 2 transfer stations are currently in the design phase. Security fencing has been installed at 18 of our 21 transfer stations as of FY 07- 08. The gates have worked to increase cleanliness and deter abuse. Chutes that were overwhelmed due to nighttime use are now under control. With the installation of these gates we have also experienced increased operational responsibilities. Someone must be available on-site at opening and closing. Contracted security guards are being used because Division staff is not available. 12. Achieve full staffing for all Solid Waste Division positions and provide incentives for optimizing personnel efficiency. The Division and Department are continuing efforts to fill all vacant Division positions. The Division's efforts to identify additional needs and maximize existing resources are ongoing. As the Division is.responsible for providing daily service, vacancies continue to adversely affect the Division's ability to maintain minimum levels of service. I 13. Acquire trained and qualified safety personnel for implementation of safety and educational training programs and a medical monitoring program for all Solid Waste Division employees. The Division has 3 baseyards located throughout the County. The West Hawaii Sanitary Landfill contract operator, Waste Management of Hawaii, Inc., continues to provide ongoing safety and educational training to County landfill personnel operating at that facility. The County of Hawaii Safety Officer continues to work closely with the Division to implement a revised Safety Program. The Employee Safety committee has been implemented and is taking charge of identifying the employee safety concerns. Final Status Report on Program Objectives for FY 2007-08 7 J9 GO IX C'OURSE FUND PARKS & RECREATION GOLF COURSE FUND 1. Improve, beautify and maintain the greens, tees and fairways at the Hilo Municipal Golf Course by: a. aerating all golf course greens in October and May, weather permitting; Objective is being achieved. Greens were aerated in December. Next phase scheduled for May. b. verticut and de-thatch all greens in June, weather permitting, or as needed; Objective not achieved. Verticutting is not necessary at this time. c. controlling application of fertilizer and pesticide to greens, fairways and tees weekly, or as needed; Objective is being achieved. d. controlling application of herbicide to greens, tees, stream beds, ditches and course boundaries weekly, or as needed; Objective is being achieved. e. daily mowing of greens; Objective is being achieved. f. mowing of tee tops every Thursday, weather permit ting; Objective is being achieved. g. mowing of fairways Monday through Friday, weather permitting; Objective is being achieved. It. top dressing greens monthly, weather permitting. Objective is being achieved. i. rolling of greens on a weekly basis, or as needed. Objective is being achieved. Six Month Progress Report on Program Objectives for FY 2008-09 1 PARKS & RECREATION GOLF COURSE FUND 2. Schedule and assign tee times for: a. individuals and groups on a daily basis; Objective is being achieved. b. club tournaments every six months; Objective is being achieved. Second schedule coming out in mid-April. a larger fundraising tournaments on an annual basis. Targeting, but not limited to six fundraisers per fiscal year. Objective is being achieved. 5 Major fundraisers already completed. 4 scheduled to be played in next six months. 3. Schedule inspection and repairs of course structures, clubhouse facilities and maintenance warehouse during the months of July, October, January, and April. Objective is being achieved. i 4. Daily routine inspections and maintenance of equipment, course vehicles and safety equipment. Objective is being achieved. 5. 80% of the service surveys received by golfers will be satisfactory or better. Objective is being achieved. 6. 50% of all employees will have at least one training course. Objective achieved. 7. 100% of employees will be exposed to safety talks at least once per month. Objective is being achieved. i Six Month Progress Report on Program Objectives for FY 2008-09 2 PARKS & RECREATION GOLF COURSE FUND 1. Improve, beautify and maintain the greens, tees and fairways at the Hilo Municipal Golf Course by: a. aerating all golf course greens in April and September, weather permitting; Objective achieved. b. verticut and de-thatch all greens in October, January, and May, weather permitting, or as needed; Objective achieved. c. controlling application of fertilizer and pesticide to greens, fairways and tees weekly, or as needed; Objective achieved. d. controlling application of herbicide to greens, tees, stream beds, ditches and course boundaries weekly, or as needed; Objective achieved. Herbicide being applied monthly as needed. e. daily mowing of greens; i Objective achieved. Greens being mowed on a daily basis. f. mowing of tee tops every Thursday, weather permitting; Objective achieved. Tee tops being mowed every Thursday. g• mowing of fairways Monday through h Friday, weather g Y g Y~ permitting; Objective achieved. Fairways being mowed Monday through Friday. 2. Schedule and assign tee times for: a. individuals and groups on a daily basis; Objective achieved. Final Status Report on Program Objectives for FY 2007-08 1 I PARKS & RECREATION I GOLF COURSE FUND b. club tournaments every six months; Objective achieved. c. larger fundraising tournaments on an annual basis. Targeting, but not limited to six fundraisers per fiscal year. Objective achieved. 3. Schedule inspection and repairs of course structures, clubhouse facilities and maintenance warehouse during the months of July, October, January, and April. Objective achieved. 4. Daily routine inspections and maintenance of equipment, course vehicles and safety equipment. Objective achieved. Equipment has been checked on a daily basis. 5. 80% of the service surveys received by golfers will be satisfactory or better. Objective achieved. 6. 50% of all employees will have at least one training course. Objective achieved. 7. 100% of employees will be exposed to safety talks at least once per month. i Objective achieved. i i i i Final Status Report on Program Objectives for FY 2007-08 2 00 (iEOTHERMAL RE CATION COMMUNITY B--jENIE,/ FUND PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND (Previously known as the GEOTHERMAL RELOCATION REVOLVING FUND) 1. The Geothermal Relocation Revolving Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Objective is being achieved. Six Month Progress Report on Program Objectives for FY 2008-09 1 PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND (Previously known as the GEOTHERMAL RELOCATION REVOLVING FUND) 1. The Geothermal Relocation [Revolving] and Community Benefits Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Objective achieved. One claim for permanent relocation was filed with the Planning Department and is still pending action. Requests for community benefit expenditures for office lease, road improvements, park and recreational needs, and mass transit needs from the fund were submitted to the Finance Department. i I I - Final Status Report on Program Objectives for FY 2007-08 1 j HOUSIN G FUND HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Administrative Services Division Accounting Branch 1. Provide accounting support to the divisions and improve at least 3 services/procedures. COMPLETED. Reorganized the branch by separating the operational and contractual accounting functions. ONGOING. Working towards providing better reporting data and information to grantors, streamlining the services by providing direct deposit to landlords and converting present software to more effectively work with the County's Fresh System. 2. Conduct 3 fiscal monitoring of various programs and projects. COMPLETED. On-site fiscal monitoring of HIEDB, HIWEDO and the State Workforce Development Office for the Reed Act Program was conducted in September 2008. 3. Comply with fiscal federal single audit requirements. ONGOING. The on-site review for the single audit was completed in September, 2008. Awaiting issuance of the single audit report. 4. Monitor monthly the 2008-2009 expenditures to ensure fiscal responsibility and integrity. ONGOING. Created and distributed to division heads monthly trend reports that show monthly/yearly expenditures and balance of budgeted amounts. 5. Complete 2009-2010 budget and goals and objectives and monitor quarterly the actual goals and objectives achieved. COMPLETED. 2009-2010 budget and goals and objectives were submitted to Finance Department on November 19, 2008. Six Month Progress Report on Program Objectives for FY 2008-09 1 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Clerical Branch 1. Provide clerical support services to the divisions and improve at least 3 services/procedures. ONGOING. Support services provided to all divisions. Reviewed scanning process for consistency when indexing. 2. Provide support services to the Hawaii County Housing Agency (HCHA). ONGOING. Prepare agenda/submittals for HCHA members whenever meetings/workshops scheduled. 3. Provide support services to the Hawaii County Workforce Investment Board (WIB). ONGOING. Prepare agenda/submittals for sub-committee monthly meetings and quarterly WIB meetings. Technology Branch 1. Plan and coordinate at least one upgrade of hardware and software to maintain the operational efficiency of the LAN/WAN and other related automated systems within the OHCD during the fiscal year. ONGOING. The OHCD is procuring for a vendor to upgrade the existing tape backup system. Also, the OHCD is preparing to upgrade workstation and tablets for EH Division to meet system requirements for the new Section 8 database software system. Community Development Division Development Branch 1. Develop two (2) housing projects alone or in partnership with government agencies or the private sector. ONGOING. Completed draft Environmental Assessments for 2 housing projects - West Hawaii Emergency Housing Facility and Kaloko Housing " Program. Six Month Progress Report on Program Objectives for FY 2008-09 2 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT 2. Provide technical assistance in application of affordable housing funds to one (1) non- profit organization. ONGOING. Assisted Catholic Charities Hawaii in application of federal Neighborhood Stabilization Program funds ($5.3 million). 3. Provide construction management oversight to three (3) assigned projects. ONGOING. Providing construction management for 3 CDBG-funded projects. Planning Branch 1. Implement Hawaii County Code, Chapter 11, on five (5) housing developers. ONGOING. Executed affordable housing agreements with 2 developers - DJAT, LLC, and West Hawaii Business Park. 2. Construct one (1) overnight homeless program in West Hawaii. ONGOING. Completed the draft Environmental Assessment and near completion of building design. 3. Complete environmental, design and start of construction for one (t) transitional/permanent rental housing program in West Hawai'i. ONGOING. Completed the draft Environmental Assessment. 4. Provide technical assistance (TA) to one (1) non-profit entity in homeless grant applications. ONGOING. Assisting the County housing coalition to establish a review committee for 3 applicants of the federal Emergency Shelter Grant. 5. Administered two (2) Fair Housing (FH) seminars for the general public. ONGOING. Conducted 22 FH trainings for transitioning homeless persons. Coordinating 2 FH seminars in April 2009 for the general public. Six Month Progress Report on Program Objectives for FY 2008-09 3 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT 6. Administer two (2) FH seminars for persons of limited or non-English proficiency. ONGOING. Coordinating 2 FH seminars for persons of limited/non-English proficiency. 7. Assure four (4) new individual landlords attend FH training. ONGOING. Will identify 4 new individual landlords following April 2009 seminars. 8. Assure 100 visits to the County FH website link. ONGOING. Awaiting major updates to County website. 9. Provide TA to 12 persons requesting FH information. COMPLETED. Provided technical assistance to 14 persons requesting FH information. 10. Provide TA to one (1) non-profit entity in FH grant applications. ONGOING. Anticipate providing technical assistance to Legal Aid Society of Hawaii in its federal FH grant application. Existing Housing Division Family Self Sufficiency Branch Family Self Sufficiency Program 1. Increase the number of participants in the Section 8 Family Self-Sufficiency Program to 100 by June 30, 2009. ONGOING. Conducted island-wide informational meetings in October 2008. Will begin monthly informational meetings in February 2009. Six Month Progress Report on Program Objectives for FY 2008-09 4 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Section 8 Homeownership Option Program 1. Complete two (2) Section 8 Homeownership Option Program transaction with an eligible program participant. ONGOING. Continuing to work with eligible program participants. Conducted island-wide informational meetings in October 2008. Will begin monthly informational meetings in February 2009. Housing Program Branch American Dream Down Payment Initiative 1. Completed two (2) American Dream Down Payment Initiative (ADDI) transactions with eligible individuals. ONGOING. Continuing to work with eligible program participants. One transaction scheduled to be completed by end of February 2009. 2. Apply for funding to maintain current level of funding. ONGOING. Pending program funding allocation for FY 2009. Home Repair Programs 1. Complete the rehabilitation of fifteen (15) existing housing units owned by low and moderate income person(s) through the Residential Emergency Repair Program (RERP) and the Native American Housing and Self-Determination Act (NAHASDA) Rehabilitation Loan Programs. ONGOING. As of December 31, 2008, completed 6 rehabilitation projects. 2. Continue to promote the RERP and NAHASDA Programs by meeting with community groups and property owners at least annually. ONGOING. Continuing to meet with community groups and property owners. Secured a free full-page advertisement of RERP program with HOMES of the Big Island magazine. The RERP advertisement was published in the October 2008 edition. 3. Apply for funding to maintain current level of funding and to implement special rehabilitation loan programs. ONGOING. Grant application submitted to HOME Program on January 9, 2009. Six Month Progress Report on Program Objectives forTY 2008-09 5 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Rental Assistance Branch Housing Choice Voucher (Section 8 ) Program 1. Maintain a 99% utilization rate of HUD provided funding for the Housing Choice Voucher (Section 8) Program. ONGOING. Continue to monitor to meet HUD required funding utilization rates. 2. Continue to improve the image of the Section 8 Programs by emphasizing adherence to the program's guidelines and by meeting with community groups and property owners at least quarterly. ONGOING. Continue to meet with community groups and property owners at least on a quarterly basis. 3. Apply for additional HUD funding. ONGOING. Grant application submitted to HUD on January 28, 2009. HOME Tenant Based Rental Assistance Program 1. Maintain 95% utilization rate of funding for Tenant Based Rental Assistance Program. ONGOING. Continue to monitor program utilization rate. 2. Promote the Tenant Based Rental Assistance Program by meeting with community groups and social service providers at least quarterly. ONGOING. Continue to meet with community groups and social services providers at least quarterly. 3. Apply for additional program funding. Grant application submitted to HOME Program on January 9, 2009. Support Service Branch 1. Provides staff support services to various branches in the Division. Six Month Progress Report on Program Objectives for FY 2008-09 6 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT ONGOING. In the process of reviewing current procedures to maximize efficiency of office. 2. Conducts Housing Quality Standards inspections. ONGOING. Meeting all HUD inspection requirements. As of December 31, 2008, no HQS inspection delinquencies. 3. Monitors the management contracts for Kula'imano Elderly Housing and O'uli Ekahi Housing Projects to ensure fiscal responsibility and integrity. ONGOING. Continue to monitor management contracts. Annual compliance audit for Kula'imano Elderly Housing Project scheduled for February 2009. Grants Management Division Grants Administration Branch Community Development Block Grant (CDBG) 1. Solicit proposals from eligible entities for the 2009 CDBG program by January 2009. COMPLETED. Held public hearings in October 2008. Project proposal forms were available in October and due to the OHCD on January 9, 2009. 2. Prepare the annual Consolidated Action Plan and submit the Plan to HUD by May 15, 2009. ONGOING. 3. Fund, monitor, complete, and/or close CDBG projects in accordance with program regulations. ONGOING. The OHCD is monitoring 11 CDBG funded projects. 4. By April 2009 the balance of CDBG funds in the federal treasury must be less than one and a half times the yearly grant amount. ONGOING. The Timeliness ratio as of January 2009 is 1.60. 5. Complete the reporting, monitoring, and audit requirements of CDBG program by December 2008 for fiscal year ending June 2008. Six Month Progress Report on Program Objectives for FY 2008-09 7 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT COMPLETED. The annual CDBG report was submitted to HUD in September 2008 and the single audit worksheets were submitted to the auditors. HOME & ADDI 1. Solicit project proposals from eligible entities for the 2009 HOME and ADDI program by January 2009. COMPLETED. Held public hearings in October 2008. Project proposal forms were available in October and due to the OHCD on January 9, 2009. i 2. Prepare the Program Description and submit the Description to the Hawai'i Housing Finance and Development Corporation (HHFDC) by May 15, 2009. COMPLETED. Soliciting project proposals. See #1 above. 3. Fund, administer, complete and/or close out HOME and ADDI projects in accordance with program regulations. ONGOING. Currently monitoring 8 HOME funded housing projects. 4. Complete the reporting, monitoring, and audit requirements of HOME and ADDI program by December 2008 for fiscal year ending June 2008. COMPLETED. The HOME report was submitted to the State in September 2008 and the single audit worksheets were submitted to the auditors. Other Grants 1. Apply for other grant programs which will complement or enhance program objectives. ONGOING. Submitted an application for Neighborhood Stabilization Program funds from the State. Grant Agreements are scheduled to execute mid-February 2009. 2. Fund, administer, complete and/or close out other grant projects in accordance with program regulations. Other grants include but are not limited to HPG, SPG, CFDA Grants. ONGOING. See #2 above. Six Month Progress Report on Program Objectives for FY 2008-09 8 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Workforce Development Branch Workforce Investment Act (WIA) 1. Prepare the 2009 Annual Plan and submit the Plan to DLIR by April 2009. ONGOING. Annual Plan will be submitted by May 2009, after funding allocations for 2009 are issued by the State. 2. Monitor the Adult, Dislocated Worker and Youth Programs by June 2009. COMPLETED. Adult and Dislocated Worker Programs were monitored December 2008. Youth Programs were monitored July 2008. 3. Provide services to: 150 adults who are 18 years of age and older and meet the income requirement; 100 dislocated workers who have recently been laid off due to shutdown of business and who have been given notice of layoff; 200 in-school youth (ages 14-18) and out-of-school youth (ages 14-21) who are considered disadvantaged with at least one of the WIA program barriers. ONGOING. Served 107 Adults and 128 Dislocated Workers as of December 2008. Served 149 In-School and Out-of-School Youth as of December 2008. 4. Plan and implement the One-Stop Center operations in Hawaii County by June 2009. ONGOING. Memorandums of Understanding (MOU's) executed. Big Island Workplace Connection (One-Stop Group) meets monthly. 5. Coordinate and provide support to the Hawaii County Workforce Investment Board, Hawaii County Youth Council and its subcommittees by June 2009. ONGOING. Coordinating and providing support to the Hawaii Workforce Investment Board (WIB) and meetings held quarterly, Hawaii Youth Council meetings held monthly, and sub-committee meetings held periodically. 6. Solicit proposals for interested vendors and renewing existing providers for the Eligible Training Providers list in FY 2008-2009. COMPLETED. In compliance with the selection process described in the FY 2007-2008 Request for Proposals, the Hawaii Youth Council awarded FY 2008- 2009 funds to existing youth providers based on good performance demonstrated in FY 2007-2008. Six Month Progress Report on Program Objectives for FY 2008-09 9 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Special Proiects Division Kamakoa at Waikoloa Workforce Housing 1. Complete the site work for Phase IA. * 2. Complete the construction of 90 out of the 90 for sale units in Phase IA. 3. Start the construction of the 118 rental units in Phase IA. 4. Begin sales for the 90 for sale units in Phase IA. 5. Execute the building design contract for Phase IB which includes approximately 300 units. * 6. Complete the site work design for Phase IB. *ONGOING. Completed 50 % of mass grading work for rental portion of Phase IA. Completed 70 % of mass grading work and began sewer system work for non-rental portion of Phase IA. Six Month Progress Report on Program Objectives for FY 2008-09 10 HOUSING - - - - ; OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Administration Division 1. Plan and coordinate at least one upgrade of hardware and software to maintain the operational efficiency of the LAN/WAN and other related automated systems within the OHCD during the fiscal year. Completed installation to upgrade WAN switches and video conference server. Equipment. purchased. Planning Branch I. Implement Hawaii County Code, Chapter 11, on five (5) housing developers. Ongoing. Three (3) affordable housing agreements have been processed. 2. Construct one (1) overnight homeless program in West Hawaii. Ongoing. The West Hawa? i Emergency Housing Program Facility, a 32-bed housing and supportive services program for homeless individuals in West Hawaii, is currently in progress. The project was split in separate phases for the site work and building. Design, bid and award of the site work was completed, while building design will be completed by December 2009. The County encumbered State Capital Improvement Project funding for the project, totaling $460,207.00. 3. Construct one (1) permanent housing program in West Hawaii. Ongoing. Kaloko Housing Program, a 96-unit housing program to provide transitional, permanent housing and supportive services to working, homeless families in West Hawaii, is currently in progress. The non-profit provider, Catholic Charities Housing Development Corporation, began design of the project, while the County secured State Capital Improvement Project funding for the project, totaling $1,454,000. 4. Provide technical assistance (TA) to one (1) non-profit entity in homeless grant applications. I Completed. Two (2) non-profit entities have been provided with TA: • eCivis grant information to the Pahoa Weed and Seed group (11/27/07) • Guide to the HUD Super Notice of Funding Availability to Child and Family Services (12/11/07) Final Status Report on Program Objectives for FY 2007-08 1 HOUSING nnr~n+ OFFICE OF HOUSING & COMMUNITY DEVELOPMENT To support federal homeless funding applications, two (2) non-profit entities were provided Certifications of Consistency with the Consolidated Plan. • University of Hawaii-Hilo, Hawaii Community College - Kamoleau Laulima Community Resource Center (6/24/08) • Catholic Charities Hawaii - Kawaihae Education and Employment Program 5. Administer two (2) Fair Housing seminars for the general public. Completed. Four (4) Fair Housing seminars were coordinated for the general public, while 36 smaller trainings were conducted for various homeless service programs. 6. Administer two (2) Fair Housing seminars for persons of limited or non-English proficiency. Ongoing. The OHCD is still in the process of finalizing its Analysis of Impediments to Fair Housing, which will help to determine target populations for Fair Housing training. The OHCD is also drafting its first Language Access Plan, which will also assist in determining the need for this training. 7. Develop one (1) video to increase awareness on Fair Housing. Ongoing. Production of the Fair Housing video is still under coordination with the state and rural counties. 8. Assure four (4) new individual landlords attend Fair Housing training. Completed. Nine (9) new, individual landlords attended the Fair Housing seminars in April 2008. 9. Assure 100 visits to the County Fair Housing website link. Ongoing. With conversion of the County's website, creation of a Fair Housing website component is not expected to occur until June 2009. 10. Provide Technical Assistance to 12 persons requesting Fair Housing information. Completed. Fair Housing TA has been provided for 15 inquiries. i I Final Status Report on Program Objectives for FY 2007-08 2 HOUSING OFFICE OF HOUSING & COMMUNITY j DEVELOPMENT 11. Provide Technical Assistance to one (1) non-profit entity in Fair Housing grant applications. Ongoing. One (1) organization received County support in its Fair Housing grant application: • Legal Aid Society of Hawaii - Fair Housing Initiative Grant ($275,000) Community Development Division Community Development Block Grant (CDBG) 1. Solicit proposals from eligible entities for the 2008 CDBG program by January 2008. Completed. Held public hearings in October 2007. Project proposal forms were available in October and due to the OHCD on January 10, 2008. 2. Prepare the annual Consolidated Action Plan and submit the Plan to HUD by May 15, 2008. Completed. Soliciting project proposals. See #1 above. i 3. Fund, monitor, complete, and/or close CDBG projects in accordance with program regulations. Ongoing. The OHCD is monitoring 19 CDBG funded projects. 4. By April 2008 the balance of CDBG funds in the federal treasury must be less than one and a half times the yearly grant amount. Completed. The ratio as of April 2008 is 1.33. 5. Complete the reporting, monitoring, and audit requirements of CDBG program by December 2007 for fiscal year ending June 2007. Completed. The annual CDBG report was submitted to HUD in September 2007 and the single audit worksheets were submitted to the auditors. Final Status Report on Program Objectives for FY 2007-08 3 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT HOME 1. Solicit project proposals from eligible entities for the 2008 HOME program by January 2008. Completed. Held public hearings in October 2007. Project proposal forms were available in October and due to the OHCD on January 10, 2008. 2. Prepare the Program Description and submit the Description to the Hawai'i Housing Finance and Development Corporation (HHFDC) by May 15, 2008. Completed. Soliciting project proposals. See #1 above. 3. Fund, administer, complete and/or close out HOME projects in accordance with program regulations. Completed. The OHCD has completed the Kino'ole Senior Residences. Ongoing. Currently monitoring six (6) HOME funded housing projects. 4. Complete the reporting, monitoring, and audit requirements of HOME program by December 2007 for fiscal year ending June 2007. Completed. The HOME report was submitted to the State in September 2007 and the single audit worksheets were submitted to the auditors. Workforce Investment Act (WIA) 1. Prepare the 2008 Annual Plan and submit the Plan to DLIR by April 2008. Completed. 2. Monitor the Adult, Dislocated Worker and Youth Programs by June 2008. Completed. Adult and Dislocated Worker Programs were monitored in December 2007. Completed. In-School Youth Program was monitored in January 2008. Completed. Out-of-School Youth Program will be monitored by June 2008. 3. Provide services to: 250 adults who are 18 years of age and older and meet the income requirement; Served 164 adults. I Final Status Report on Program Objectives for FY 2007-08 4 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT 225 dislocated workers who have recently been layed off due to shutdown of business and who have been given notice of layoff; Served 134 dislocated workers. 200 in-school youth (ages 14-18) and out-of-school youth (ages 14-21) who are considered disadvantaged with at least one of the WIA program barriers. Served 172 youths. 4. Plan and implement the One-Stop Center operations in Hawaii County by June 2008. Ongoing. Big Island Workplace Connection (One-Stop Group) meets monthly. 5. Coordinate and provide support to the Hawaii County Workforce Investment Board, Hawaii County Youth Council and its subcommittees by June 2008. Ongoing. Coordinated and provided support to the Hawaii Workforce Investment Board (WIB) meetings held quarterly, Hawaii Youth Council meetings held monthly, and Sub-committee meetings held periodically. 6. Solicit proposals for interested vendors and renewing existing providers for the Eligible Training Providers list in FY 2007-2008. Completed. Submitted approved vendor list with training materials to the State in July 2007. Other Grant Programs I . Apply for other grant programs which will complement or enhance program objectives. The OHCD submitted a request for 2007 Special Purpose Grant and is working on a Reed Act proposal for the 2008 State Legislature. 2. Fund, administer, complete and/or close out other grant projects in accordance with program regulations. The OHCD is implementing five (5) projects funded by the USDA and Special Purpose Grant from HUD. i Final Status Report on Program Objectives for FY 2007-08 5 I HOUSING . _....u..__________ OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Development Division I. Develop at least one (1) housing project alone or in partnership with government agencies or the private sector during the fiscal year. Ongoing. The Development Division assisted with the development activities associated with the West Hawaii Emergency Housing Facility and the Kaloko Housing Program. 2. Begin site work on Phase I of the Waikoloa Workforce Housing Project by October 2007. Ongoing. The County held its groundbreaking in December 2007. The non- profit developer, Waikoloa Workforce Housing, LLC, did outreach to the Waikoloa community before beginning site work for the project. 3. Provide technical assistance to at least one (1) non-profit organization in applying for other resources to develop affordable or special needs housing by June 2008. Completed. The County assisted the Hawaii Island Community Development Corporation to pursue a 75-year lease to develop senior housing on State-owned property in Hilo. 4. Apply for additional funding to implement construction management and two (2) supportive housing projects. The OHCD did not apply for additional funding to implement construction management because the Department of Public Works has added additional staff to implement the CDBG-funded projects. Completed. The County secured State Capital Improvement Project funding for the project, totaling $1,454,000. I Final Status Report on Program Objectives for FY 2007-08 6 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Existing Housing Division Housing Choice Voucher Program 1. Maintain a 99% utilization rate of HUD provided funding for the Housing Choice Voucher (Section 8) Program. Completed. The Existing Housing Division (EHD) expended 99% of the HUD provided funding for the Housing Choice Voucher (Section 8) Program. 2. Increase the number of participants in the Section 8 Family Self-Sufficiency Program to 100 by June 30, 2008. Completed. As of June 30, 2008, there are 57 participants in the Section 8 Family Self-Sufficiency Program. In October 2007 and April 2008, the EHD conducted island-wide informational meetings for Section 8 participants. 3. Complete one (1) Section 8 Homeownership Option Program transaction with an eligible program participant. Completed. As of June 30, 2008, the EHD completed two (2) Section 8 Homeownership Option Program transactions. The EHD will continue to work with eligible program applicants. 4. Continue to improve the image of the Housing Choice Voucher (Section 8) Program by emphasizing adherence to the program's guidelines and by meeting with community groups and property owners at least annually. Completed. As of June 30, 2008, the EHD conducted seven (7) in-service training for community groups and service providers. The EHD has plans to hold a Landlord Forum in 2009. 5. Apply for additional HUD funding. Completed. Applications to HUD for additional funding is due in June 2009. I Final Status Report on Program Objectives for FY 2007-08 7 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Rehabilitation Loan Program 1. Complete the rehabilitation of ten (10) existing housing units owned by low and moderate income person(s) through the Residential Emergency Repair Program and the Native American Housing and Self-Determination Act (NAHSDA) Rehabilitation Loan Programs. Completed 13 projects and implementing 21 home repair projects. 2. Continue to promote the RERP and NAHSDA Programs by meeting with community groups and property owners at least annually. Completed. The EHD will continue to promote program by meeting with community groups and property owners. 3. Maintain 99% utilization rate of HUD provided funding for the Housing Preservation Grant. Completed. Worked with HCEOC, who administered the Housing Preservation Grant Program, to ensure maximum utilization of the HPG funds. 4. Apply for funding to maintain current level of funding and to implement special rehabilitation loan programs. Ongoing. Application for additional funding will be submitted in January 2009. Other Program 1. Implement the American Dream Down Payment Initiative Program. Completed. As of June 30, 2008, completed seven (7) transactions which provided downpayment and/or closing cost assistance to eligible first-time homebuyers. I Final Status Report on Program Objectives for FY 2007-08 8 A GEOTHERMAL ASSES' FUND PLANNING _ MM -m.. GEOTHERMAL ASSET FUND 1. The Geothermal Asset Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Objective is being achieved. Six Month Progress Report on Program Objectives for FY 2008-09 PLANNING GEOTHERMAL ASSET FUND 1. The Geothermal Asset Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Objective achieved. No claims filed. I Final Status Report on Program Objectives for FY 2007-08 1