COM 0666.000 2008-2010 - Laserfiche WebLink

Home

Page: (1) O Aug. 10;2009 To: County of Hawai'i Department of Finance, Real Property Tax Division Board of Review Cc: The County of Hawai'i Mayor's Office Fm: Keith T. Nakamura-Fee owner Carmen T. Navarro-Nakamura-Fee owner Carmen L. Nieves-Fee owner TMK: 3-2-5-15-(63) Subj: Letter of Complaint of Unethical treatment of Home Exemption 2009 To Who it may concern, O We have recently reviewed information stating the our property tax for the 2009 year is $2,265.93 way up from the previous amount of $307.80. As we wanted to know why such an increase was generated, we contacted the Hilo office. As we contacted the Hilo office, we spoke to Leila. She informed us the increase was due to NOT filing a Home Exemption. Confused, I asked her: "What is the Home Exemption"? She stated-(not her exact words) for letting the County know that the Residence is our primary home and the property tax would reflect it. I then asked her:" Okay, I can I get it"? She stated I couldn't. I then asked her why? Leila's response was that we missed the deadline to file. I then got really confused. I stated," How can we missed a deadline for something we never knew we had to file"? She stated ,"Oh, because I left the application on your door". "What?" I said. "Why is wasn't mailed to us?" She replied:"Oh, well, you know, you can file one for next year". I also believe she stated she was the one who put the application on my door. Is this standard operating procedure when the Home Exemptions goes out? If so, I would like a copy of that S.O.P. This is unacceptable. Let me see if I understand this. I have to pay for something that I never had a chance to respond to because the Real Property tax office didn't mail it. Instead, they had someone put the "Application" on O my door without no verification of the homeowner receiving such important information.