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HomeMy WebLinkAboutBIL 029 Draft 01 2010-2012 (Part 1, Vol. II)COUNTY OF HAWAII t • • _ ., rte, �rE GF•NA•1� , .,. s PART I VOLUME II The Proposed Operating Budget FY 2011 - 2012 March 1, 2011 TABLE OF CONTENTS Page Aging....................................................................... ............................... 1 CivilDefense Agency ................................................. ............................... 11 CorporationCounsel .................................................. ............................... 15 County Council (includes County Clerk and Legislative Auditor's Office)....... 23 CountyPhysicians ..................................................... ............................... 39 ElderlyActivities ........................................................ ............................... 41 Environmental Management ...................................... ............................... 57 Finance.................................................................... ............................... 61 Fire.......................................................................... ............................... 83 Human Resources ..................................................... ............................... 115 Information Technology ............................................. ............................... 123 LiquorControl ........................................................... ............................... 129 Management........................................................... ............................... 133 MassTransit Agency .................................................. ............................... 145 Miscellaneous Accounts ............................................ ............................... 149 Parks& Recreation .................................................... ............................... 155 Planning.................................................................. ............................... 199 Police...................................................................... ............................... 209 Prosecuting Attorney ................................................. ............................... 255 PublicWorks ............................................................. ............................... 267 Research and Development ...................................... ............................... 287 HighwayFund .......................................................... ............................... 311 SewerFund .............................................................. ............................... 325 CemeteryFund ......................................................... ............................... 333 BikewayFund ........................................................... ............................... 335 BeautificationFund .................................................. ............................... 337 Vehicle Disposal Fund ............................................... ............................... 339 SolidWaste Fund ...................................................... ............................... 343 GolfCourse Fund ..................................................... ............................... 349 Geothermal Relocation & Community Benefits Fund .... ............................... 353 HousingFund ........................................................... ............................... 357 GeothermalAsset Fund ............................................ ............................... 373 AGING AGING DEPARTMENT SUMMARY Mission Statement To establish a system of services in Hawaii County which will enable older persons to reach and maintain the highest level of dignity, independence, and personal well- being. Department Goals 1. To improve the accessibility of services to older individuals who are in greatest social and/or economic need, or who are severely disabled. 2. To enable older persons to live at home for as long as possible by developing and maintaining an effective network of community -based support services. 3. To develop and maintain supportive programs and services that address the needs of caregivers to enable them to continue giving care. 4. To develop and maintain services aimed at protecting the rights of older persons, particularly the socially and economically disadvantaged. 5. To improve the capacity of the Office of Aging to serve as an effective Area Agency on Aging by promoting private, public and community collaborations to address existing and emerging aging issues. 6. To serve as a leader and advocate on behalf of older persons in Hawaii County, especially in the areas of planning, long -term care, and resource development. Funding Source and Position Count General Fund $ 549,775. General Fund 11 Grant Revenue $ 1,882,068 Grant Revenue - Other $ 35,000 Other - Total Budget: $ 2,470,043 Total Number of Positions 11 AGING AGING Program Description The Hawaii County Office of Aging was authorized in 1966 and is an Area Agency on Aging (AAA). As an AAA, the Office of Aging is required to prepare and submit for funding an Area Plan on Aging. The Area Plan describes the manner in which this office develops its service delivery system for older persons on the Big Island. Through an approved Area Plan, the Office of Aging obtains federal and state funds through the State Executive Office on Aging. Funds obtained for services are contracted to various providers in the community that have shown the ability and willingness to deliver quality programs. AAAs are not permitted to provide services directly. Most of the funding for the Office of Aging's administrative expenses are provided by the County of Hawaii. The Office of Aging has a total staff of eleven: an Executive on Aging, five Aging Program Planners, an Accountant, a Computer Programmer /Analyst, a Data Processing Clerk, an Information and Assistance Clerk and a Clerk. Additionally, the Aging and Disability Resource Center (ADRC) has two staff. an ADRC Coordinator and an Aging and Disability Resource Specialist. A Committee on Aging, appointed by the Mayor, advises the Office of Aging in its planning responsibilities. The majority of its members is over the age of 60 and represents every major district of Hawaii County. Specific functions of the Office of Aging include: 1. To continuously assess the needs of older persons in Hawaii County and develop programs aimed at meeting these needs; 2. To monitor, evaluate, and comment on policies, programs, hearings, and community actions which affect older persons; 3. To represent the interests of older persons to public officials and public and private agencies; 4. To develop and maintain a public awareness program for older persons; 5. To maintain data on the profile and needs of older persons in Hawaii County and have this information available for other organizations and the general public; 6. To coordinate planning with other agencies and organizations to promote new or expanded benefits and opportunities for older persons; 7. To manage an Aging and Disability Resource Center to provide access to and information on available long term care options for seniors and individuals with physical disabilities; 2 AGING AGING Program Description (continued) 8. To maintain and foster collaborative relationships with relevant eldercare, community based private and public agencies including those working with the disabled population of all ages; 9. To promote new or expanded benefits and opportunities for older persons; 10. To develop and administer an Area Plan on Aging for a comprehensive and coordinated service delivery system in Hawaii County; 11. To enter into subgrants or contracts for the provision of services outlined in the Area Plan on Aging; and 12. To provide technical assistance, monitor, and periodically evaluate the performance of all service providers under the Area Plan on Aging. 3 AGING AGING Program Objectives Non - Contracted Services Aging and Disability Resource Center (ADRC) Development Project Provide older adults and caregivers information and assistance services. a. Provide quarterly activities marketing ADRC services using community presentations and resource fairs, and other media. b. Collaborate with tenant agencies and community partners to provide quarterly in- service trainings for ADRC tenant staff. c. Provide Office of Aging staff access to training for Alliance of Information and Referral Systems (AIRS) certification. One hundred percent of Office of Aging ADRC intake staff will be AIRS certified. d. Develop a Memorandum of Agreement with at least one acute hospital facility to streamline ADRC referrals and service access for eligible individuals. e. Implement Social Assistance Management Software / Information and Referral (SAMS /IR) as the data and tracking software for all Information and Assistance contacts with the ADRC. 2. Caregiver Support: National Family Caregiver Support Program a. Develop and maintain information and outreach displays and presentations about the availability of support services in the community through public education in group settings (health fairs, community service fairs, or community organization meetings). • A minimum of one presentation will be given annually in each of nine districts island -wide. • HCOA will participate in at least two health and/or resource fairs, one in East Hawai'i and one in West Hawai'i. b. Provide access to all districts of the island, trained individuals to assess caregiver needs, provide information and assistance that link caregivers to needed services and provide follow -up on an as- needed basis. At least 80% of requests for information and /or services will have immediate (within 7 days) contact with an assessor to begin the assessment process and identify caregiver needs. c. Provide respite, support group, and counseling services for caregivers based on needs identified through the Montgomery - Borgatta Burden Scale screening tool. Respite services will include adult day care, personal care, and homemaker services. At least 80% of caregivers with needs identified will receive respite, support group, or counseling services. 4 AGING AGING Program Objectives (continued) 3. Community Planning and Development — Partnerships Healthy Aging Initiative a. Increase by 20% the number of chronic disease self management workshops offered in Hawaii County. The 20% increase would be based on the number of workshops completed for the fiscal year ending June 2010. The intent is to embed a health related evidence -based program in Hawaii County. b. Support and coordinate an evidence -based community program where at least 75% of participants surveyed will indicate that the evidence -based community program improved or maintained their health status. 4. Education/Training Support and coordinate a minimum of two (2) workshops and /or educational seminars for Aging and Disability Resource Center (ADRC) clients and/or service providers that reflect identified needs of clients and providers. 5. Home Modification Enable older adults to live safely within their own homes, reducing caregiver stress and reducing falls in the home by correcting safety deficits. At least 75% of the clients served will report that the home modification items allowed them to remain in the home by increasing safety, reducing caregiver stress, and reducing falls in the home. Services Contracted to Private /State Agencies Kupuna Care Program Case Management and Home and Community Based Services Kupuna Care Program services include case management, adult day care, personal care, home - delivered meals, heavy chore, homemaker, assisted transportation, and Kupuna Care transportation. a. Empower clients and/or caregivers through participation in service decision making. At least 90% of clients and/or caregivers will participate in care /service plan decision making. b. Enable older adults to remain in their homes for as long as possible through the provision of home and community -based services, thus preventing and /or delaying the need for institutional care. At least 70% of clients will remain in the home after three months of Kupuna Care home and community -based services. 5 AGING AGING Program Objectives (continued) 2. Legal Services On an annual basis, at least 85% of older adults who request information about legal advice, counseling, and representation will be linked to legal resources and at least 70% of the older adults serviced and surveyed during the year will improve their knowledge of entitlement programs, the legal process, and /or individual rights. Public Education Offer the general public a monthly publication called the Silver Bulletin which provides information about services and benefits available to older individuals and their caregivers where at least 75% of clients served during the year will report satisfaction with the information content, quality and relevance of the newsletter as well as usefulness of the newsletter regarding benefits and programs around Hawaii County. 4. Transportation Provide transportation service to congregate meals participants in order for them to receive nutritious meals and participate in site activities that enhances physical and social well- being. a. The percentage of participants identified as non - nutritional risk at the beginning of the program year shall be maintained at the same or higher levels by the end of the program year. b. The percentage of participants identified as high nutritional risk at the beginning of the program year shall be maintained at the same or lower levels by the end of the program year. Contracts to the Elderly Activities Division, Department of Parks & Recreation. Funds provided to the Elderly Activities Division are deposited directly to its respective accounts. Elderly Activities Division provides the following contracted services and reflects its own program objectives. • Congregate Meals • Training and Employment • Home - Delivered Meals • Nutrition Education • Outreach • Transportation • Volunteer Services Cel AGING .......... ....:....... . AGING Program Highlights The Office of Aging carried out the following major projects and/or initiatives: • Increased public awareness of the Aging and Disability Resource Center (ADRC) by holding three open houses; launching the ADRC website in December 2009 ( www.hiadre.org ); increasing community partnerships with the addition of the Stroke Club, Hawaii Disability Rights Center, Disability Rights Hawaii, Parkinson's Support Group and Hawaii County Economic Opportunity Council. • Collaborated with the Hawaii Community Caregiver Network on the I V h Annual Caregiver Conference, "A Carousel of Care" held at the Keauhou Sheraton Hotel and Spa in Kona. And collaborated with the ADRC on a caregiver conference for County of Hawaii employees who are active caregivers for family members to provide information about services and available resources to assist caregivers in their demanding and challenging role as caregivers. • Sponsored ten Elder Abuse Awareness presentations around Hawaii County covering sexual, emotional, and physical abuse, neglect or self - neglect and financial exploitation. • Collaborated with a statewide effort to sustain the Chronic Disease Self Management Program. Federal grant funds enabled the training of 6 additional Master Trainers setting the stage for expansion to more rural districts. The Chronic Disease Self Management Program developed by the Stanford University's School of Medicine is evidence -based with results reflecting improved general health, fewer emergency room visits and fewer hospital stays. • Sponsored and coordinated the popular Annual Outstanding Older Americans Awards Luncheon. Twenty four senior citizens were recognized for their outstanding achievements and service to their communities. A capacity crowd of over 400 cheered as Dawn Pung of Hilo and Victor Beardsley of Pahoa were named the 2010 Outstanding Older Americans for Hawaii County. • Administered a comprehensive and coordinated service delivery system designed to meet the needs of frail older adults who cannot live at home with adequate help from family and /or formal services. Major services funded were: caregiver support, case management, chore, employment, information & assistance, legal, nutrition, outreach, personal care, home modification, respite, transportation, and volunteerism. 7 AGING AGING Program Measures * Home Delivered Meals provided by Hawaii County Nutrition Program, P & R FY 2009 -10 FY 2010 -11 FY 2011 -12 Actual Budget Estimate Grants Received 2.2 mil 2.2 mil 2.2 mil (millions) Contracts Administered 21 18 25 Caregiver Support Program GROUP 1 SERVICES Counseling & 17 ind/17sessions 120 persons / 50 sessions 12 ind/ 12 sessions Training Respite 75 ind/ 4,542 units 50 persons / 2,500 units 65 ind/ 4,000 units Supplemental 11 ind/ 37 units 30 persons / 150 units 15 ind/ 40 units Services GROUP 2 SERVICES Information 327 ind/ 11 activities 600 persons / 10 activities 450 ind/ 10 activities Services Access Assistance 101 ind/ 596 contacts 100 persons/ 300 contacts 100 ind/ 540 contacts Community -Based 56 ind. / 2 70 persons /5 80 ind. / 5 Planning — Healthy Agin communities communities communities Education/Training 719 ind. /31 sessions 200 ind. / 5 sessions 300 ind./ 10 sessions Home Modification 133 ind/ 381 units 200 ind. / 500 units 125 ind/ 345 requests Kupuna Care Services Case Management 424 ind/ 7,147 hrs 300 ind. / 6,400 hrs. 400 ind/ 7,790 hrs Adult Day Care 18 ind/ 3,101 hrs 25 ind. / 5,000 hrs. 25 ind/ 3,600 hrs Assisted Transport 17 ind/ 220 trips 20 ind. / 400 trips 20 ind/ 280 trips Heavy Chore 8 ind/ 75 hrs 5 ind. / 40 hrs. 10 ind/ 80 hrs Homemaker 39 ind/ 1,004 hrs 40 ind. / 800 hrs. 50 ind/ 1,150 hrs Personal Care 145 ind/ 7,344 hrs 125 ind. / 6,000 hrs. 150 ind/ 8,000 hrs Legal Services 281 ind./ 1,815 hrs. 260 ind. / 2,066 hrs. 260 ind./ 2066 hrs. Public Education 4,100ind./ 12 issues 4,100 ind. / 12 issues 4,100 ind./ 12 issues Transportation 337 ind. /47,559 trips 400 ind. / 52,000 trips 400 ind. /54,000 trips * Home Delivered Meals provided by Hawaii County Nutrition Program, P & R ....... . AGING AGING Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 11 11 11 Salaries and Wages 595,234.50 614,528 658,028 Operations 1,187,552.43 1,787,712 1,771,115 Equipment 15,788.63 36,000 37,700 Program Total 1,798,575.36 2,437,740 2,466,843 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request County Executive on Aging 1 1 1 Accountant II 1 1 1 A Program Planner 1 4 4 4 A Program Planner 11 1 1 1 Clerk III 1 1 1 Computer Programmer/Analyst 1 1 1 Data Processing Clerk 1 1 1 Information and Assistance Clerk 1 1 1 Total 11 11 11 AGING COMMITTEE ON PEOPLE WITH DISABILITIES Program Description The Mayor's Committee on People with Disabilities is a volunteer committee appointed by the Mayor to advise him/her on all matters related to people with disabilities. The committee's primary function is to review and make recommendations and provide guidelines to improve the quality of life for people with disabilities in the County of Hawai `i. Program Objectives 1. Continue to advise administration on issues facing people with disabilities. 2. Work with disabilities community to help improve education and public awareness. 3. Continue to improve accessibility of County facilities and programs for people with disabilities. Program Highlights 1. Held meetings in Hilo and Kona equally. 2. Communicated all public concerns brought to the committee by people with disabilities to the Mayor via Americans with Disabilites Act Coordinator or by letter. 3. Monitored volunteer parking enforcement program. 4. Members participated in Disability and Communication Access Board meetings on State Emergency Preparedness Plan. 5. Continued to work with the County's Park and Recreation Department to increase inclusion of adults as well as children in programs. 6. Worked with State Workforce Development to have them include Americans with Disabilities Act training at Workforce Solutions workshop. Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Number of Meetings Held 0 2 4 Program Expenditures 10 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Operations 7,824.43 3,200 3,200 Pro ram Total 7,923.13 3,200 3,200 10 CIVIL DE--l-',,F/'ENfSSE A GEN CY CIVIL DEFENSE AGENCY DEPARTMENT SUMMARY Mission Statement To plan, prepare for and when disaster threatens or occurs, promptly implement a fully coordinated response and measured application of resources necessary to prevent or minimize loss of life, alleviate suffering, reduce damage or destruction to property, provide for public safety, health and welfare, restore disrupted public systems and services, expedite recovery/reconstruction, and implement actions in mitigation. Department Goals 1. To continue to revise, update and enhance the Hawai'i County Emergency Operations Plan by integrating the National Response Plan and National Incident Management System into the Emergency Operations Plan (EOP). 2. To provide basic and coordinated guidance to other public and private agencies in the formulation and maintenance of their organization's emergency operations plan. 3. To continue to develop, organize, and update the public and private resources needed to execute the County's emergency and disaster plans. 4. To continue to coordinate the implementation of the County's emergency and disaster plans under designated emergency or disaster situations. 5. To coordinate the County's post- disaster recovery and restoration operations in coordination with State and/or Federal disaster assistance. 6. To continue to coordinate the countywide outdoor warning siren system replacement /upgrade project with the State Civil Defense Agency and private sector. Program Description The Hawaii County Civil Defense Agency has the responsibility of administering various local, state, and federal civil defense programs for the County of Hawai'i. This includes coordinating mitigation, response and recovery programs to meet disaster situations and coordinating post- disaster recovery operations requiring state and/or federal assistance. The Civil Defense Agency also manages the Department of Homeland Security Grant Program for all first responder agencies in the county, including state agencies such as Department of Health. Funding Source and Position Count General Fund $ 550,974 General Fund 7 Grant Revenue $ 1,111,224 Grant Revenue - Total Budget: $ 1,662,198 Total Number of Positions 7 11 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Objectives 1. Continue the priority of working with all segments of the community in developing emergency- response plans. a. Work with the public sectors in hazard /risk awareness and response preparedness. Continue to review and update Police, Public Works, Fire, and Parks Standard Operating Guidelines (SOGs). b. Continue to coordinate and participate in emergency preparedness exercises, drills and training. c. Continue to coordinate and participated in training for emergency response. 2. Improve Civil Defense public notification systems. a. Expand the use of the City Watch notification system for other Departments in the County. b. Install back -up generators for Commercial Radio Stations. c. Continue growth of the "Talisman" text messaging notification system. d. Implement Civil Defense message and emergency road closure hotlines. 3. Develop electronic systems for more efficient communication with State Civil Defense, other emergency management partners, and County Departments. a. Initiate the use of Microsoft SharePoint as a common platform for electronic document collaboration 4. Continue to work with Department of Education, American Red Cross and State Civil Defense regarding new facilities being designated as emergency shelters, and proposed facility upgrades to expand our shelter program. 5. Continue to administer the Department of Homeland Security Grant Program for the County of Hawai'i administered by the State Civil Defense Agency. a. Using Homeland Security funds assist the Hawai'i State Dept. of Health (DOH) develop a pandemic awareness program, develop and execute pandemic related training, and improve DOH's on- island laboratory facilities. 6. Continue to review and update tsunami evacuation maps, and provide updates to appropriate departments and agencies on an annual basis. 7. Upgrade and repair existing sirens, and install new sirens in accordance with State Civil Defense CIP Funding plan and through private subdivision developers. Program Highlights Replaced 2 out of date siren initiation consoles. Replaced 2 sirens. Facilitated the purchase and installation AreaRae HAZMAT server for Hawai'i County which can monitor HAZMAT releases Statewide 12 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Highlights (continued) • Facilitated the installation of back -up power generation for New West Broadcasting and Mahalo Broadcasting. • Developed a Hawai'i centric hurricane brochure in partnership with the National Weather Service. • Developed an all- hazards DVD in partnership with Kamehameha Schools. • Developed an informational brochure on Hawai'i County Civil Defense notification systems. • Participated in: 9 tests and exercises, 68 outreach activities, 4 training activities • Coordinated with the Dept of Health and State Civil Defense on H1N1 response. • Assisted State Civil Defense with Hurricane Shelter inspections at the Sheraton Keauhou, Hualalai Resorts, Mauna Kea Beach Hotel, Hapuna Prince, Orchid at Mauna Lani, & Cooper Center. • Staffed the Ironman EOC and assisted with event planning. • 27 emergency responses (6 Brushfires, 3 Earthquake notifications, 2 Tsunami, 4 Tropical Cyclones, 10 Flooding Events, 2 High Surf notifications). • Facilitated 18 Community Emergency Response Team Trainings. • Continued monitoring of volcanic activity Program Measures 13 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Emergency Plans Updated 10 10 10 Sirens Installed 0 0 2 Sirens upgaded 3 0 3 Sirens Maintained 71 71 71 Training Events 72 20 50 Exercises Conducted 7 10 5 Grants Acquired 1 0 1 Emergency Spigot O erations 14 14 0 Number of Staff Personnel Receiving Training 7 7 7 13 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Personnel 7 7 7 Salaries and Wages 466,502.51 449,870 474,548 Operations, 257,347.39 1,143,417 1,184,625 Equipment 1,142,783.74 5,150 5,350 Program Total 1,866,633.61 1,598,437 1,664,523 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Civil Defense Administrator 1 1 1 CD Administrative Officer 2 2 2 Account Clerk 1 1 1 CD Staff Officer 2 2 2 CD Plans & Operations Officer - - - CD Logistics & Supply Officer - - - Secretary 1 1 1 Total 7 7 7 14 Clj ORPORATION COUNSSEL CORPORATION COUNSEL DEPARTMENT SUMMARY Mission Statement The Office of the Corporation Counsel provides answers to the County's challenges with professionalism and integrity by ordinary people achieving extraordinary results. Department Goals 1. To provide legal service and representation for our County clients in a manner that establishes and cultivates trust, based on our office core values of professionalism, accountability, teamwork, progress and service. 2. To provide our employees a healthy and nurturing work environment based on mutual respect. 3. To provide our employees the best technology and support so they may perform their duties consistent with the vision and mission of our office. 4. To refine and implement our office strategic plan. Funding Source and Position Count General Fund $ 2,758,601 General Fund 31 Grant Revenue $ - Grant Revenue - Total Budget: $ 2,758,601 Total Number of Positions 31 15 CORPORATION COUNSEL LITIGATION PROGRAM Program Description The Office of the Corporation Counsel provides legal representation on behalf of the County of Hawaii, its officers, representatives and employees in resolving disputes such as lawsuits, arbitration, mediation and claims, filed against the County of Hawaii and its officers, representatives and employees. The Office also represents the County of Hawaii and its officers, representatives and employees in judicial and quasi-judicial actions brought by the County of Hawaii. Program Objectives 1. Offer training opportunities to the litigation team, and provide them effective tools to take cases to trial. 2. Continue to make litigation client friendly. The Litigation Division will contact all major County departments to schedule meetings to discuss ongoing cases, the scope of liability and methods to reduce the department's exposure to unnecessary risks. 3. Responsibly monitor pending lawsuits by recommending settlement only when quantifiable justifications exist. Program Highlights In Fiscal Year 2009 -2010, the Division opened 200 case files, including litigation cases (federal and state courts), labor arbitration cases, bankruptcies, foreclosures, and board of appeals cases. 2. In Fiscal Year 2009 -2010, the attorneys provided training to new police recruits in civil liberties and liabilities, and provided ongoing in- service training for all County departments. [C CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION Program Description The Counseling and Drafting Division of the Office of the Corporation Counsel advises and provides training for all departments, boards, agencies, and commissions on legal matters, which impact that particular County entity. The Division drafts appropriate legislation for consideration by the County Council or the State Legislature. The Division also provides legal representation on behalf of the County of Hawaii in administrative proceedings, including contested case hearings and agency appeals. Program Objectives 1. Review of documents. The Division will review and approve legal documents submitted by the various County departments and agencies promptly. This review will include a thorough analysis of potential legal exposure and liabilities. To the extent possible, 75% of legal documents shall be completed within 7 business days. 2. Drafting documents and legislation. The Division will draft documents and legislation at the request of its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. 3. Written Request for a Legal Opinion. The Division will thoroughly research and draft legal opinions for its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. 4. Miscellaneous Requests for Legal Assistance, including Long -term Projects. The Division will respond to departmental and agency requests for legal service that may not involve a formal written response or extensive legal research. These miscellaneous requests may also include long -term projects, which are time - and resource - consuming. For requests not requiring a formal written response or extensive research, to the extent possible, 50% of all requests shall be completed within 21 business days. For long -term projects, to the extent possible, requests shall be completed within the time frame allocated for the project. 5. Training for County Officers and Employees, and Board and Commission Members. The Division will conduct ongoing training for County officers and employees, and substantive Boards and Commissions to prevent procedural and substantive errors, including recall training as requested by our County clients. 6. Development of a Risk Management System. The Division will continue to work with their respective clients in risk management activities, in conjunction with the County's risk manager. 17 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION Program Highlights In Fiscal Year 2009 -2010, the Division received approximately 2,843 requests for legal services. The Division received approximately 2,167 requests to review and approve documents, approximately 95 requests to draft documents such as contracts, deeds, leases, and resolutions, and approximately 581 requests for legal opinions on a variety of matters and other requests for legal assistance. 2. In Fiscal Year 2009 -2010, the Counseling and Drafting Division continued handling collection actions for the County. 3. Attorneys from both the Counseling and Drafting and Litigation Divisions sponsored the Seventh Annual Statewide Municipal Attorney's Training Conference in August 2009. For our County employees, the Division conducted trainings sessions for the fire department, police recruits, conducted various training for our board and commission members and County department personnel. 18 CORPORATION COUNSEL LITIGATION /COUNSELING & DRAFTING Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Requests for Legal Representation (Includes litigation, 831 816 825 administration hearings, arbitration and claims in which the 2,112,613.64 1,946,624 2,003,718 County is named as a party, collections and Boards and 533,323.15 697,385 748,958 Commissions representation.) 16,465.76 500 3,000 for Legal Services ( Includes all administrative 2,843 3,028 3,030 Eq ue uch as approval of documents, drafting legislation, 1 1 1 etc.) 6 6 6 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 31 31 31 Salaries and Wages 2,112,613.64 1,946,624 2,003,718 Operations 533,323.15 697,385 748,958 Equipment 16,465.76 500 3,000 Program Total 2,662,402.50 2,644,509 2,755,676 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Corporation Counsel 1 1 1 Assistant Corporation Counsel 1 1 1 Deputy Corporation Counsel 13 13 13 Accountant I 1 1 1 Claims Investigator-Adjustor 1 1 1 Legal Assistant II 1 1 1 Legal Clerk III 6 6 6 Legal Technician 1 1 1 Private Secretary 1 1 1 Sr. Clerk Stenographer - 1 1 Clerk III 3 2 2 Supervising Legal Clerk I 1 1 1 Supervising Legal Clerk II 1 1 1 Total 31 31 31 19 CORPORATION COUNSEL BOARD OF ETHICS Program Description The Board of Ethics administers and enforces the County Code of Ethics. It gets administrative support from the Office of the Corporation Counsel. Program Objectives 1. Review all petitions and requests for opinions in a prompt manner. Program Highlights In fiscal year 2009 -10, continued efforts to educate County personnel to conform to the requirements of the new County Code of Ethics. Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Requests for Opinion / Informal Advisory Opinions 12 15 15 Informal Advisory Opinions 14 15 15 Investigations and Investigative Hearings 0 0 0 Formal Opinions and Hearings 0 0 0 Program Expenditures I.1 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Operations 2,343.29 3,275 2,925 Pro am Total 2,343.29 3,275 2,925 I.1 CORPORATION COUNSEL COST OF GOVERNMENT Program Description The Cost of Government Commission studies and investigates the organizations and methods of operations of all County departments, commissions, boards, offices and other instrumentalities of all branches of the County government and determines what changes, if any, may be desirable. Program Objectives 1. Examine and investigate the organizations and methods of operations of all County departments, commissions, boards, offices and other instrumentalities of all branches of the County government and determines and recommends changes, if any, by the Charter- imposed deadline. Program Highlights The Cost of Government Commission will not be convening in FY2011 -2012. Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Departments/boards/commissions reviewed 0 12 n/a Program Expenditures 21 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Operations - 3,275 - Program Total - 3,275 - 21 This page intentionally left blank 22 COUNTY COUNCIL + COUNTY CLE-1-/.RK + LE---l-/,GISSLATlVE-- AUDITOR COUNTY COUNCIL/CLERK DEPARTMENT SUMMARY Mission Statement To work together as a diverse, but connected team of individuals striving to provide excellent service to the County of Hawaii. The Office of the County Clerk and Hawaii County Council attend to each and every one of its administrative responsibilities and legislative functions with a positive attitude, diligent work ethic, and appreciation for our community. Department Goals Clerk's Office- Council and Committee Services Sections 1. To ensure the Council complies with all legal notice requirements for its meetings. 2. To assist the public in their efforts to provide effective, meaningful input to the legislative process. 3. To ensure timely processing of all administrative proposals for consideration by the Council. 4. To prepare minutes of all Council and Committee meetings in accordance with law. 5. To conduct research on historical documents in a timely manner, provide copies of public records, and assist the public in filing claims and registering as lobbyists. 6. To continue to seek new and innovative ways to provide access to public documents, meeting proceedings and results, and other official records to the public. 7. To continue adding historical records and data to the Council's Record system available on the Clerk- Council web page. Funding Source and Position Count General Fund 3,926,424 General Fund 80 Grant Revenue - Grant Revenue - Total Budget: 3,926,424 Total Number of Positions 80 23 COUNTY COUNCIL/CLERK DEPARTMENT SUMMARY Department Goals (continued) Support Service Division (Reprographics Division) 1. To provide prompt and efficient reprographic services for all County departments and agencies. 2. To expedite delivery of interdepartmental and postal mailing services to all County departments and agencies. 3. To provide prompt posting of all outgoing mail from all County departments and agencies. Administrative Services To perform timely and efficient personnel and accounting functions for the Council - Clerk's Office. Legislative Research Branch 1. To assist the Council by reviewing bills, resolutions, and amendments to existing legislation proposed by Council Members; and provide technical assistance relating to legislative drafting. 2. To assist the Council by performing complex tasks that are the ongoing responsibility of the Council and the Office of the County Clerk, which includes maintenance of the Hawaii County Code and Hawaii County Charter, review of annual fiscal legislation, archiving, library and files maintenance, and preparation of the Council- Clerk's annual report. 3. To conduct new Council Member and new Council Legislative Assistant training regarding legislative drafting, the budget process, or other areas within the Legislative Research Branch's areas of expertise. 4. To support the administration of the County of Hawaii by providing drafting, analysis, and research services as requested and as time permits. Election Division 1. To conduct and administer all County elections in compliance with State law. 2. To maximize voter registration and turnout. 3. To provide voters with convenient access to registration stations and polling places. 24 COUNTY COUNCILICLERK DEPARTMENT SUMMARY Program Description Council The Hawaii County Charter vests the legislative powers of the County with the County Council. The Council's primary functions are legislative and public policy formulation. Council District Staff The Council District Staff assists Council Members in the performance of their legislative responsibilities by conducting research, writing reports, drafting legislation, and providing staff support during Committee and/or Council meetings. Duties also include managing the daily operations of their Council Member's office, coordinating community meetings and outreach, and following through on constituent inquiries and requests. Clerk's Office- Council Services and Committee Services Sections The Council Services and Committee Services Sections perform four basic functions imposed by the Hawaii State Constitution, Hawaii Revised Statutes, Hawaii County Charter, and Hawaii County Code: (1) provide administrative and logistical support to the County Council which handles hundreds of bills, resolutions, appointments, communications and constituent matters each year; (2) provide the public with fair and adequate notice of actions pending before the Council; (3) prepare official minutes; and (4) archive and provide public access to over 100 years of important County records and documents. The range of these specific duties is extremely diverse and includes compliance with highly technical legal requirements (e.g., passage of legislation, fair information practices, financial disclosure, lobbyist registration, the "Sunshine Law," and the Americans with Disabilities Act,) and "customer service" on behalf of County agencies and citizens (e.g., acceptance, research, retrieval, and distribution of public records and documents). The Council Services Section also serves as secretary to the County Pension Board and secretary to the Committee on the Destruction of Records on which the County Clerk serves as chair. Support Service Division (Reprographics Division) The Support Service Division (Reprographics Division) is responsible for interdepartmental mail, reproducing, binding, and mailing documents for all County departments and agencies. IN COUNTY COUNCIL/CLERK DEPARTMENT SUMMARY Program Description (continued) Administrative Services Administrative Services performs personnel and accounting functions for the Council and County Clerk's Offices. The Legislative Research Branch (LRB) The Legislative Research Branch assists the Council with budget matters; updates and publishes the County Code and its supplements; assists with the drafting of ballot questions, legislation, and other documents required for proposed amendments to the Charter; prepares revised editions of the County Charter pursuant to voter - approved amendments; reviews all resolutions and bills proposed by Council Members; drafts legislation to correct manifest errors in and necessary updates to the Hawaii County Code; provides drafting, analysis, and research assistance to the administration, as requested and time - permitting; prepares and updates the Council's annual report; assists the Clerk in management of the Clerk's archive of legislative materials; maintains a library of research materials; conducts training sessions; and performs other duties as may be assigned by the Clerk. In fiscal year 2009 -2010, the LRB examined and reviewed approximately 135 resolutions and 111 bills initiated by Council Members and administrative agencies and also provided research assistance on 26 individual projects. The LRB revises, codifies, and assists in the publication of ordinances to the Hawaii County Code, which it supplements regularly and makes available on line at http: / /co .hawaii.hi.us /countycode.html. 26 COUNTY COUNCIL/CLERK COUNCIVCLERK Program Objectives Clerk's Office- Council and Committee Services Sections 1. Fulfill legal notice requirements for all Council and Committee meetings, including preparation of meeting agenda and posting and publication of meeting notices. 2. Provide an accurate reflection of Council and Committee meetings and votes taken by preparing synopsized or summary minutes of each meeting in accordance with law. 3. Prepare DVD copies of videotaped Council and Committee meetings as requested by the public, departments, and elected officials. 4. Provide copies and access to Council records and Clerk documents upon request by the public, departments, and elected officials in a timely manner and as required by law. 5. Provide ongoing support to the public with the retrieval of documents and information from the Council's Record system available on the Clerk - Council web page. 6. Assist the elected officials and the public to achieve meaningful and effective participation in Council and Committee meetings. Sunnort Service Division (RenroLyranhics Division 1. Process all documents submitted by departments for reproduction within two business days. 2. Process all pieces of outgoing postal and interdepartmental mail delivered by departments no later than 2:30 p.m. within the same business day. 3. Distribute incoming mail delivered to 25 Aupuni Street, Suite 1008, within two hours from receipt. 4. Assist departments in complying with USPS regulations. Legislative Research Branch 1. Prepare semi - annual supplements to the County Code for distribution within eight weeks of receipt of final adopted ordinances; pursuant to Hawaii County Code, section 2 -153. 2. Complete review of legislation initiated by a Council Member as to its proper form within two weeks of receipt. Complex legislation may require a longer review period. 3. Provide support to the administration, as requested and time permitting, with drafting, analysis, and research services. 4. Monitor Council and Committee meetings to provide research and advisory support for decision - makers on proposed legislative initiatives. 5. Prepare the annual report for the Council - Clerk's Office (in comprehensive and highlight formats) within designated timelines. 6. Update the Council- Clerk's website to include revisions to the Hawaii County Code in the interim between supplements, revisions to the Hawaii County Charter pursuant to the 2010 General Election, Operating and CIP budgets for the upcoming fiscal year, new or amended Council Rules of Procedure and Organization, and other miscellaneous internet maintenance duties. 27 COUNTY COUNCIL/CLERK COUNCII,/CLERK Program Highlights CLERK'S OFFICE ACTIVITIES The Clerk- Council Office moved back into the renovated County Building on November 20, 2009. The newly renovated Council Room is equipped with technologically advanced audio - visual systems. The ability for the public and Council members to attend from alternate sites around the island is enhanced with the increase in quality of the audio - visual system. The elected officials, being sensitive to the economic climate are more often than not staying near their home base to attend meetings, saving the taxpayers hundreds of dollars per meeting in hotel, meal and mileage costs. The employees of the Clerk's Office has learned to facilitate other enhanced features such as DVD and PowerPoint presentations, and viewing documents and pictures on the big screen via the document cameras, which has been enjoyed by all meeting participants. The Clerk's Office Laserfiche Legislative Database and document tracking system has been fully implemented. In addition to providing access to the status of measures and increasing the accessibility of documents being considered by the Council, the new Laserfiche System is being explored as a mechanism to make operations more efficient. The Department continues to consult with the Data Systems Department to explore ways Laserfiche can be used to create shared directories and workflow systems, viewable within specific sections, to speed up the review and processing time for our documents. One Council member's office has taken the lead to experiment with these capabilities. During the 2009 -2010 Fiscal Year, hundreds of pages of summary minutes were completed by the Council and Committee Services Sections. In addition, hundreds of communications, resolutions, bills and ordinances were processed. The Council and Committee Services' employees continue to travel with the council and committees to meetings held regularly in Kona. Innovative technology and budget constraints have resulted in both changed and improved processes in the Clerk's Office. Staff duties continue to be updated as the process evolves. The Support Services Division Reprographics Division (Machine Room) moved to a new location with only a one -day break in service, and accepts jobs via email, CDs, jump drive, as well as hand - delivery. It has successfully implemented the new complicated postage rate system and organized a workshop for County departments on new postage rates and how to package items to require the least amount of postage. The Machine Room has a color copier to accommodate the increasing requests for color copy service. Cost is 5 cents per side. 28 COUNTY COUNCIL COUNCIVCLERK Program Highlights (continued) CLERK'S OFFICE ACTIVITIES - continued During Fiscal Year 2008 -09, the Legislative Research Branch began an intern program working with students at the University of Hawaii at Hilo, Waiakea High School, and Hilo High School. Some interns received credit hours towards achieving graduation, and others provided important services to the Office of the County Clerk to improve their skills, resumes, and because they wanted to be a contributing member of our community. Among many things, our Interns helped update Your County Government (a citizen's guide to County government), improve website content, provide analysis relating to improvements to the Hawaii County Code, consolidate our library materials, and provide invaluable assistance with our relocation to the County building. The Intern program was, and continues to be, a symbiotic relationship with both the County and our Interns profiting from the experience. F• COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Council Meetings/Staff Support 24 25 24 Council Special Meetings/Staff Support 1 2 2 Committee Meetings/Staff Support 98 110 120 Committee Site Visits /Staff Support 0 4 5 Committee Special Meetings/Staff Support 1 4 5 Council Public Hearings/Staff Support 4 2 3 Committee Public Hearings/Staff Support 0 5 5 Committee Workshops/Staff Support 0 2 2 Number of Committee Reports 231 350 350 HSAC Meetings Supported With Reports 12 12 12 Number of pages duplicated 4,298,336 6,000,000 5,000,000 Number of pieces handled for mailing 398,897 480,000 420,000 Program Expenditures 30 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 58 58 58 Salaries and Wages 2,449,438.15 2,296,411 2,401,522 Operations 876,723.26 688,860 667,370 Equipment 30,578.07 8,000 7,000 Program Total 1 3,356,769.48 2,993,271 3,075,892 30 COUNTY COUNCIL/CLERK COUNCIL/CLERK Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Clerk III 3 3 3 Council Chair 1 1 1 Council Member 8 8 8 County Clerk 1 I 1 Deputy County Clerk 1 1 1 Accountant 1 1 1 Administrative Assistant to the County Clerk 1 1 1 Council Aide 9 9 9 Council Aide to the Council Chair 1 1 1 Council Legislative Assistant 9 9 9 Council Services Assistant 1 2 2 2 Council Services Assistant 11 3 3 3 Council Services Supervisor 2 2 2 Deputy Executive Assistant to the Council Chair 1 1 1 Executive Assistant to the Council Chair I 1 1 Human Resources Technician II 1 1 1 Legal Specialist 1 I 1 Legislative Analyst III 1 1 1 Legislative Information & Reference Technician 1 1 l Legislative Specialist 4 4 4 Special Assistant 1 I 1 Support Services Clerk 1 3 3 3 Support Services Clerk II 1 1 1 Support Services Supervisor 1 1 I Total 58 58 58 31 COUNTY COUNCIL/CLERK ELECTIONS DIVISION Program Description The Elections Division is responsible for all election activities in the County, including administering Federal, State and County elections, voter registration, and voter education; conducting absentee voting; establishing new polling places; recruiting and training election day officials; tabulating ballots; redefining district boundaries during reapportionment; proposing election legislation; verifying signatories on petitions and nomination papers; and maintaining the voter register. Program Objectives 1. To update voter registration list using the NCOA list. 2. To update voter registration address directory with the Center Line addresses. 3. To provide technical support to the County Reapportionment Commission. 4. To locate convenient and accessible polling places. Program Highlights The Elections Division along with the State Campaign Spending Commission implemented the Hawaii County Council Comprehensive Public Funding Pilot Program. Thirteen individuals submitted the Declaration of Intent to Seek Comprehensive Public Funding. Nine submitted the Application for Certification as a Comprehensive Publicly Funded Candidate. In our efforts to increase voter registration, the Elections Division issued 1,855 voter registration affidavits to 22 individuals and 24 organizations that signed up to become Distributors. To comply with the National Voter Registration Act, 88,721 address confirmation notices were mailed to registered voters in the County. 3,572 were returned by the Post office as undeliverable and 1,138 were returned with a forwarding address. Voters with a forwarding address were provided an opportunity to correct their voter registration information. To correct the County's voter registration file, the Elections Division conducted follow -up work on 1,727 voter records including verification of residence and mailing addresses, dates of birth, social security numbers, and confirmation of residency and citizenship. Approximately 10,121 transactions were processed to the voter register. As part of the Young Voter Education Program, all public High Schools in the County were contacted to participate. Seven High Schools participated with 816 voter registration affidavits collected. 581 affidavits required follow -up work. 32 COUNTY COUNCIL ELECTIONS DIVISION Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Registered Voters 100,061 104,000 102,000 Voter Registration Satellite Stations 22 22 22 Certificates of Registration Issued 483 600 500 Cancellations of Registration 417 900 450 Deceased Voters Deleted 909 4,000 1,000 High Schools Participating in Voter Education 7 10 10 # of Students Registered 207 400 350 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 22 22 22 Salaries and Wages 309,450.07 443,535 313,278 Operations 454,134.05 652,760 527,154 Equipment 218.75 1,400 1 0,100 Program Total 763,802.87 1,097,695 1 850,532 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Elections Program Specialist 1 - - Elections Clerk I Temporary 10 10 10 Elections Clerk I 2 2 2 Elections Clerk II 2 2 2 Elections Program Administrator 1 1 1 Elections Program Specialist I - 1 1 Election Warehouse Worker I Temporary 4 4 4 Election Warehouse Worker II 1 1 1 Senior Elections Clerk 1 1 1 Total 22 22 22 33 LEGISLATIVE AUDITOR DEPARTMENT SUMMARY Mission Statement Pursuant to a Hawaii County Charter amendment approved by voters in November 2008, the Office of the County Clerk and Council was reorganized to establish an independent audit function within the Legislative Branch through the Office of the Legislative Auditor. As a result, the Office of the Legislative Auditor independently serves the Council and citizens of Hawaii County by promoting accountability, fiscal integrity, and openness in local government. It is our mission to serve as a catalyst for improving County government. Through performance and /or financial audits of County agencies and programs, the Legislative Auditor's Office examines the use of public funds; evaluates services, operations, and activities; and provides findings and recommendations to elected officials and citizens in an objective manner. Our work is intended to assist County government in its management of public resources and stewardship of public trust. Department Goals 1. To procure an independent certified public accountant to conduct an annual post -audit of the County's financial transactions to assist the Council in complying with requirements of the Hawaii County Charter. 2. To conduct or cause to be conducted performance and/or financial audits of the funds, programs, services, and operations of any County agency, executive agency, and/or program, as set forth by the Legislative Auditor in an annual audit plan that shall be transmitted to the Council and the Mayor and filed with the County Clerk as a public record. 3. To conduct or cause to be conducted follow -up performance reviews monitoring the implementation of audit recommendations by the audited County entities. 4. To assist the Council in its efforts to ensure openness and accountability in the expenditure of public funds, as may be requested by the Council by resolution. Funding Source and Position Count General Fund 931,954 General Fund 5 Grant Revenue - Grant Revenue - Total Budget: 931,954 Total Number of Positions 5 34 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Description The Legislative Auditor's Office developed an internal operations or audit manual, which was adopted by the Council in 2006, to provide consistency and conformance with generally accepted government auditing standards in its performance of audit responsibilities and reporting procedures. The Legislative Auditor's Office develops an annual audit plan based on a risk assessment of County agencies, programs, and funds utilizing objective methodology to identify priority areas for assignment of audit resources. Audit reports are available on -line at http: // co.hawaii.hi.us /la/reports.html The Legislative Auditor's Office is also responsible for the procurement of an independent certified public accountant to conduct an annual post -audit of the County's financial transactions in compliance with Hawaii County Charter section 10 -13. Program Objectives 1. To procure an independent certified public accountant to conduct an annual post -audit of the County's financial transactions (Hawai`i County Charter §10-13). 2. To file an annual audit plan with the Council based on a County -wide risk assessment of funds, programs, services, and operations of any County agency, executive agency, or program, which is supported, in whole or in part, by County funds (Hawai`i County Charter §3 -18). 3. To conduct or cause to be conducted performance and /or financial audits of County agencies, programs, and /or operations in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor (Hawai`i County Charter §3 -18). 4. To conduct or cause to be conducted follow -up performance and /or financial reviews of audited entities in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor (Hawai`i County Charter §3 -18). 5. To conduct or cause to be conducted performance and/or financial audits of County agencies, programs, and /or operations as may be requested by the Council by resolution. 35 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Highlights Performance Audits During FY 2009 -2010, the Legislative Auditor's Office completed a limited scope performance audit of the Highway Fund, recommending the improvement of internal controls within the Department of Public Works related to the operational activities of its Highway Maintenance and Traffic Divisions for road, bridge, and flood control maintenance and safety; and a limited scope performance audit of the Department of Water Supply, recommending the improvement of internal controls within its Finance Division and Information Systems Branch related to cash handling activities and financial IT systems and reporting capabilities. For FY 2010 -2011, our annual audit plan proposes a performance audit of the Department of Parks and Recreation's strategic plan (including, but not limited to, achievement of its service and facilities goals); a performance audit of the Department of Environmental Management's collection of landfill tipping and wastewater fees; and a follow -up review of the Department of Public Works' implementation of FY 2007 -2008 audit recommendations for improvement of internal controls related to CIP contract supplements and change orders as well as implementation of its strategic plan and updated policies and procedures, which were to have been substantially completed by July 1, 2010. Our audit reports are available on -line at http:// co.hawaii.hi.us /la/reports.html Process Improvement During the course of audit fieldwork conducted within County agencies, we noted common process improvement issues that need to be addressed to improve County operations and delivery of services. To support these efforts during FY 2009 -2010, the Legislative Auditor's Office initiated the facilitation of process mapping of cash handling activities within the Department of Water Supply for completion in FY 2010 -2011, and completed the procurement of process improvement facilitation and training related to permitting, plan review, and inspection within the DPW Building Division and other participating agencies to commence August 2010. Updated Risk Assessment In FY 2010 -2011, the Legislative Auditor's Office will conduct an updated County -wide risk assessment of agencies, programs, services, and/or operations supported, in whole or in part, by County funds. The risk assessment will serve as the objective basis for future annual audit plans, including performance and /or financial audits to be conducted or procured by our office. Annual Financial Audits Pursuant to Hawaii County Charter section 10 -13 requiring independent annual post- audits of County accounts and financial transactions, in August 2010, the Legislative Auditor's Office completed the procurement of external auditor Acuity LLP to perform annual financial audits for the four -year period FY 2009 -2010 through FY 2012 -2013. The new procurement also provided for greater control over the cost of the annual single audit mandated for all federal assistance programs by requiring the external auditor to provide a flat fee for each additional program not included in the base audit price. 36 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Annual Audit Plan Filed with Council 1 1 1 Performance and /or Financial Audits Completed 2 3 3 Performance and/or Financial Audits Ongoing 2 2 2 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 5 5 5 Salaries and Wages 326,665 297,947 343,401 Operations (includes external audit of County finances) 234,588 425,810 588,553 Equipment - - - Program Total 561,253 723,757 931,954 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Legislative Auditor 1 1 1 Administrative Assistant to the Legislative Auditor 1 1 1 Audit Analyst 3 3 3 Total 5 5 5 37 This page intentionally left blank 38 COUNTY PHYSSICIANS COUNTY PHYSICIANS DEPARTMENT SUMMARY Mission Statement To render medical opinions, advise on medical matters and conduct physical examinations as requested by the Mayor's Office and other agencies of the County. Department Goals To assist the County in creating a safe and healthy environment for its employees by providing professional medical service. Program Description 1. Provides pre - employment, PUC and other authorized physical examinations. 2. Provides review of workers' compensation claims. 3. Reviews certain sick leave cases. 4. Assists in police investigations and coroner's cases. 5. Advises County on medical matters. Program Objectives Continue to serve the County diligently as in the past. Program Expenditures Funding Source and Position Count General Fund FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 4 4 4 Salaries and Wages 133,825.00 133,825 133,825 Program Total 133,825.00 133,825 133,825 Funding Source and Position Count General Fund $ 133,825 General Fund 4 Grant Revenue $ - Grant Revenue - Total Budget: $ 133,825 Total Number of Positions 4 39 COUNTY PHYSICIANS . ......... --" -- . .. ........... . COUNTY PHYSICIANS Personnel Position Summary Position Title FY 2009-10 Authorized FY 2010-11 Authorized FY 2011-12 Request County Physician I I I Assistant County Physician 1/2T I I I Assistant County Physician IAT 2 2 2 Total 1 4 1 4 4 Ell IRL-,Y ACTIVITIES ELDE ELDERLY ACTIVITIES DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Coordinated Services Unit 1. To promote self - sufficiency by providing services by which recipients may be helped to achieve, restore, or maintain independent living and self - direction. 2. To prevent or reduce premature or inappropriate institutional care through the provision of home -based care which would allow the recipient to remain in or return home. Retired & Senior Volunteer Program 1. To continue to develop a variety of opportunities for community service for persons 55 and over who are willing to share their experiences, abilities and skills for the betterment of their communities and themselves. 2. To ensure that volunteer assignments are consistent with the interests and abilities of the volunteers and the needs of the communities served. 3. To ensure that volunteers are provided the needed orientation, in- service instructions, individual support and supervision, and recognition for their volunteer services. Nutrition — Congregate Nutrition Services 1. To provide meals to individuals 60 years of age and older in congregate settings. Each meal will meet the recommended dietary allowance (RDA) as established by the Food and Nutrition Board of the National Academy of Sciences. Funding Source and Position Count General Fund $ 1,816,351 General Fund 59 Grant Revenue $ 1,355,653 Grant Revenue 75 Other $ 398,000 Other - Total Budget: $ 3,570,004 Total Number of Positions 134 41 ELDERLY ACTIVITIES DEPARTMENT SUMMARY Department Goals (continued) Nutrition — Home Delivered Meal Service 2. To deliver meals to the homes of individuals 60 years of age and older who are homebound due to illness or disability. Each meal will meet the recommended dietary allowance (RDA) as established by the Food and Nutrition Board of the National Academy of Sciences. Senior Community Services Employment 1. To provide low- income seniors 55 or older with current work experience in their vocational fields of interest to prepare them to compete successfully for jobs in the workforce at large. 2. To place these seniors in public sector or 501 C -3 private non - profit agency work sites that provide community services, preferably to the elderly (seniors serving seniors). 3. To assist these seniors in achieving a sense of fulfillment and independence that may enhance their self - esteem through attaining productive employment that contributes meaningfully to the communities they live in. 42 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Description The Coordinated Services Program for the Elderly (CSE) provides comprehensive and coordinated services for older adults 60 years and older, with the exception of CSE's Chore /Transportation contract, which serves individuals 18 years and older. CSE's 29 full -time staff is responsible for providing Information and Assistance, Outreach, Chore, Transportation, and Other Support Services, such as ID Card Issuance, Advocacy, Personal Care, Financial Management, etc. The Coordinated Services Program is also a volunteer station for the Senior Companion, Sage Plus, and Sage Watch programs. Program Objectives The CSE staff will strive to promote maximum independence, optimum health, personal dignity and self - enrichment by: 1. Providing Information and Assistance Services to 3,500 older adults. 2. Providing Outreach Services to 900 adults. 3. Providing Transportation Services to 1,000 older adults and accomplishing 34,000 trips annually. 4. Providing Transportation Services to 40 individuals less than 60 years of age with disabilities and accomplishing 600 trips annually. 5. Providing and completing 2,000 Referrals. 6. Providing individuals with disabilities /older adults with 3,000 total hours of chore services annually. Program Highlights • CSE currently has signed contracts with Ohana Care and Evercare (United Health Care) for Chore Services. • Staff provided 3,797 seniors with information and assistance services and 901 seniors with outreach services. There were 3,386 referrals such as food stamps, Medicaid, SSI benefits, housing assistance, legal aid, energy assistance, etc. were made. • Staff provided transportation services to 209 individuals with disabilities. • Staff provided transportation services to 1,109 seniors and accomplished 39,205 trips. 43 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Highlights (continued) • Staff issued the Hawaii County Senior Identification Cards to 1,256 seniors 60 years and older. • Staff provided 38 clients with chore services with a total of 3,459 hours. • Staff assisted in the distribution of Federal surplus food to seniors in the first quarter. • Staff assisted the Hawai'i Island Food Basket with their Summer Produce Program, by assisting seniors with applications, as well as picking up and delivering to home bound clients • Staff provided emergency assistance by calling 911 for 3 clients. .. ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Measures *Contract Purchase of Service Objectives for Title III and P.O.S. are with the Ottice of Aging and VHS Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate *Information and Assistance 29 29 29 Number of Seniors Served 3,797 3,500 3,500 Operations 154,375.26 197,545 208,521 *Outreach 94,532.90 28,100 37,000 Number of Seniors Served 901 900 900 Departmental Data Processing Coordinator I 1 1 1 *Transportation 1 1 1 Number of Seniors Served 1,109 1,000 1,000 Total Trips 39,205 37,000 34,000 Number of Persons w/Disabilities under 60 years of age served 41 40 40 Total trips 331 600 600 *Referrals 3,386 2,000 2,000 *Chore Number of Seniors Served 30 1 34 30 Total Hours 2,836 3,456 3,000 *Contract Purchase of Service Objectives for Title III and P.O.S. are with the Ottice of Aging and VHS Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 29 29 29 Salaries and Wages 968,121.04 898,198 972,262 Operations 154,375.26 197,545 208,521 Equipment 94,532.90 28,100 37,000 Program Total 1,217,029.20 1,123,843 1,217,783 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Account Clerk 1 1 I Clerk III 1 1 1 Community Service Program Assistant I 8 8 8 Community Service Worker I 9 9 9 Community Service Worker III 6 6 6 Departmental Data Processing Coordinator I 1 1 1 Elderly Activities Operations Assistant Director 1 1 1 Program Director III (Older Adults) 2 2 2 Total 29 29 29 45 ELDERLY ACTIVITIES ...... . RETIRED AND SENIOR VOLUNTEER PROGRAM Program Description The Retired and Senior Volunteer Program (RSVP) provides diverse and meaningful volunteer opportunities for persons 55 years and older. Through volunteering RSVP volunteers are able to remain active, contributing members of the community thereby enhancing the overall quality of their lives. Their volunteer services also help private non - profit and public agencies (volunteer stations) to deliver services to meet a wide range of community needs. Some examples of RSVP volunteer assignments include: tutoring elementary students; helping in libraries; delivering meals on wheels; helping at congregate nutrition sites; screening blood pressures; instructing senior crafts and activities; assisting with senior transportation; doing friendly visiting and telephone reassurance; entertaining in hospitals and care homes; helping at blood banks, food banks, non - profit health agencies and museums; staffing public information booths; helping in hospitals; beautifying public areas; installing grab bars; and assisting with community events and special projects of agencies. Program Objectives Enhance the overall quality of life, i.e., maximum independence, optimum health, personal dignity, and self - enrichment of persons 55 years and older by: 1. Providing diverse and meaningful volunteer opportunities to 1,200 persons 55 years and older. 2. Assisting significantly in meeting community needs by providing 140,000 hours of volunteer service in a minimum of 150 volunteer stations. 3. Providing 125 volunteers to assist in Food Basket's Senior Farmers' Market Nutrition Program. 4. Providing 400 volunteers to enable Hawaii County Nutrition Program to carry out its congregate meals program. M ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Highlights • 1,975 volunteers served 165,295 hours at 219 volunteer stations island wide. • 520 volunteers assisted the Hawaii County Nutrition Program in serving congregate meals at 15 nutrition sites. They provided 51,706 hours of voluntary service. • 55 volunteers provided 1,959 hours of Meals on Wheels service to the Hawaii County Nutrition Program. • Three volunteer recognition events were held to honor all volunteers for their service. 1,218 volunteers were honored at these events. • Worked in coordination with Hawaii County Office of Aging and the Corporation for National and Community Service. • 123 volunteers served in the Christmas gift wrapping fund raiser sponsored by the RSVP Advisory Council. • RSVP Program Director attended the CNCS National Conference in New York City, NY on June 26 -30, 2010. • Partnered with the RSVP Advisory Council to conduct annual on -site volunteer station monitoring. • 11 volunteers served 2,318 hours at Under His Wings Ministry helping the homeless. • Conducted the Martin Luther King, Jr. Day of Service Project island wide to benefit the Food Basket on Jan. 18, 2010. RSVP volunteers collected 899 pounds of food and $2,113.47 in cash. • The RSVP Advisory Council School Supply Collection project began on June 8, 2010 and will continue through July 16` Collected cash and supplies will be distributed to 28 elementary schools island wide. • Projects assisted by RSVP volunteers were: Prime Time West Hawai'i Wellness Fair, Hawai'i Island Food Basket's Senior Produce Program, Life Care Center's Health Fair, American Heart Association's Heart Walk, Big Island International Marathon, Special Olympics "Cop on Top" project, Hospice's "Light Up a Life" project, Muscular Dystrophy Association's "Lock Up" fund raiser, Alzheimer's Association Memory Walk, American Red Cross' fund raiser, American Cancer Society's Women's Conference, Police Week, Blood Bank donor recruitment calls and serving refreshments, outreach at various care homes and institutions, Special Programs' Kupuna Hula and Senior Softball tournaments, events by Ke Ola Pono No Na Kupuna and surplus food distribution by HCEOC. 47 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Measures * Will change this measure to Food Basket's Sr. Farmers' Market Nutrition Program for FY09 -10 Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Number of Volunteers 1,975 1,200 1,200 Number of Volunteer Hours 165,295 140,000 140,000 Number of Volunteer Stations 219 170 150 Number of Volunteer School Tutors* 193 125 125 Number of Nutrition Volunteers 520 400 400 * Will change this measure to Food Basket's Sr. Farmers' Market Nutrition Program for FY09 -10 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 5 5 5 Salaries and Wages 225,741.96 205,014 225,820 Operations 126,859.81 122,494 126,206 Equipment - 1,250 50 Program Total 352,601.77 328,758 352,076 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Account Clerk 1 1 1 Community Service Program Assistant I 2 2 2 Program Director IV (Older Adults) 1 1 1 Van Driver 1 1 1 Total 5 5 5 48 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Description Congregate Nutrition Services The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The congregate meals program was designed to provide older individuals, aged 60 and older, with at least one low cost, nutritious meal, five days a week in a congregate setting. The program includes nutrition and health education, health assessments, recreational activities and other appropriate services for older individuals. Home Delivered Meal Service The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The home delivered meals program or "Meals on Wheels" is an integral part of a community based health care system. Participants receiving home delivered meals are aged 60 and older and homebound due to illness or disability. The home delivered meals program provides at least one low cost, nutritious meal, five or more days a week, delivered directly to the participants' homes. Program Objectives Congregate Nutrition Services 1. To provide 72,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 900 older individuals, aged 60 and older, at fifteen congregate nutrition sites throughout Hawaii County by June 30, 2012. Home Delivered Meal Service (Meals on Wheels) 1. To deliver 65,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 350 frail, homebound older individuals, aged 60 and older, throughout Hawaii County by June 30, 2012. ELI ELDERLY ACTIVITIES NUTRITION PROGRAM Program Highlights The Hawai'i County Nutrition Program provided 78,975 nutritious meals to seniors in a congregate setting, and 75,947 Meals on Wheels to seniors who were homebound due to illness or injury. This year, the Nutrition Program received additional funding through the American Reinvestment and Recovery Act of 2009, commonly known as ARRA. The congregate meals program received an additional $53,889 and the Meals on Wheels program received an additional $26,530. All funds were used to provide additional meals for seniors in Hawaii County. Planning for the County's "Furlough Fridays" started this year. All Nutrition Program staff will be furloughed, including office staff, site managers, van drivers and meal delivery staff. After meeting with staff, and senior groups, it was decided to close all congregate nutrition sites on FF next fiscal year, due to safety concerns. Seniors receiving Meals on Wheels will receive one extra frozen meal on Thursdays, to make up for the lack of delivery on FF. For the 7 t " year, seniors in Hawai'i County were able to participate in the national Senior Farmer's Market Program, commonly known as the "Senior Produce Program ". The Nutrition Program assisted the Food Basket in the distribution of fresh produce throughout the island, using staff /volunteers at congregate sites. The Federal grant required that all produce be purchased from local farmers, which provided a big boost to our island's economy. Our home delivered meals are prepared by the Hawaii County Economic Opportunity Council (HCEOC), whose long time Executive Director retired this year, leading to numerous administrative and staffing changes. The Nutrition Program staff provided ongoing orientation to a new cafeteria manager, and new head cook on how to prepare modified meals (lower in sodium, sugars and fats) for our frail senior participants. A student intern from Loma Linda University joined our program for the summer. Ms. Akiko Kitamura is now a Registered Dietitian, and during her internship with us provided valuable, and free, individualized nutrition counseling to seniors in our program. She also developed nutrition education for groups, with handouts and recipes that our staff used at congregate sites around the island. 50 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Highlights (continued) Hurricane Felicia passed through in August, 2009, followed by a major tsunami scare in February, 2010. Nutrition Program and other EAD staff were mobilized early Saturday morning, February 27, to inform, and evacuate seniors living in low lying coastal areas. Although large waves did not occur this time, it showed that EAD staff was well trained, and well prepared to assist seniors in emergencies. In April, 2009, the Nutrition Program was given 2 weeks to move from 865 Piilani Street to the ADRC facility. The basement storage had not yet been completed, but all food supplies (plates /serving containers) were moved downstairs as no other County storage space was available. In November, 2009, small droppings were found on the basement floor. Fortunately, County offices were moving out of the Puainako Town Center and we were able to use that space for storage. The basement of the ADRC still has not yet been worked on - we are looking forward to its completion so that our supplies can be moved back before all County offices need to vacate the Puainako facility. As stated in previous annual reports, the seniors in Paauilo have been "temporarily" housed in a private facility since the October 2006 earthquake, and they look forward to returning to the Paauilo Gym Annex (renovations may be completed this summer). This year's results of the Parks and Recreation Service Survey for Nutrition show that: 100% of senior participants surveyed felt that we provided quality service 100% felt that services were provided with integrity 100% felt that services were provided with aloha 52% rated our service as "more than satisfactory "; 48% rated service as "satisfactory" 51 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Congregate Nutrition Services 27 27 27 Unduplicated Elderly Served 1,535 900 900 Total Meals Served 78,975 72,000 72,000 Home Delivered Meal Service 32,456.59 26,500 26,050 Unduplicated Elderly Served 550 350 350 Total Meals Served 75,947 65,000 65,000 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 27 27 27 Salaries and Wages 576,159.17 549,479 594,543 Operations 737,324.61 937,300 914,411 Equipment 32,456.59 26,500 26,050 Program Total 1 1,345,940.37 1,513,279 1,535,004 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Account Clerk 1 1 1 Clerk III 1 1 1 Community Service Worker III 1 /2T 15 15 15 Community Service Program Assistant II 1 1 1 Home Delivered Meals Worker Hrly 6 6 6 Program Director IV (Older Adults) 1 1 1 Van Driver 1 1 1 Van Driver 1 /2T 1 1 1 Total 27 27 27 52 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES . EMPLOYMENT Program Description Title V of the Older Americans Act Amendments funds the Senior Community Service Employment Program (SCSEP). The U.S. DLIR channels the funding to our State's Workforce Development Division. WDD subcontracts with HCOA which farms out this part-time training program to the Senior Training & Employment Program (local title for SCSEP), which is under P & R's Elderly Activities Division. This program's ultimate goal is to foster individual economic self - sufficiency through unsubsidized employment which means employment in jobs not subsidized by this program —i.e., not paid for through federal funds designated for SCSEP. Its administration includes planning, budgeting, and personnel management as well as job counseling, development, referrals, and placements into unsubsidized jobs. Enrollees or participants as they are called now are placed at community service agencies that provide work sites, supervision and training for the participants in their fields of vocational interest. At their work sites around the island, the participants gain current work experience and current work references that the participants are to use to get hired into jobs outside of the program. The participants have the chief responsibility of making and getting the most out of their community service placements to increase their employability and prospects of successfully mainstreaming into regular jobs in the workforce at large. Since federal funds pay for participant wages and fringe benefits, only public sector agencies and nonprofit organizations (501 C -3's) qualify as host agencies. In addition to training provided by host agencies, the participants attend County workshops. And, the program staff provide supportive services, such as counseling, safety supplies as applicable, and referrals to other agencies to assist the participants. With all of this support, the participants understand that STEP is basically a preparation -to- return-to work program and that their ultimate goal is to become independent from STEP and to be financially on their own which benefits everyone. Program Objectives 1. Place 5 enrollees into unsubsidized jobs by FY's end. 2. Provide services to a cumulative total of 42 enrollees by FY's end. 3. Visit each enrollee at his/her work site twice a year. Conduct 50 work site visits by FY's end. 53 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Highlights 1. Placed 62% (29/47) participants in County Departments, such as: Public Works and Finance, and the P & R Department which include: P & R Administration, P & R Maintenance of parks, gyms and other facilities such as: Kawanakoa Gym, Carvalho Gym and Park, Mohouli Park, Mooheau Band Stand, Waiakea Recreation Center, Mt. View Gym, Cooper Center, P & R Municipal Golf Course and its Nursery, Pana'ewa Rainforest Zoo and Botanical Gardens and P & R's Veterans Cemetery as well as Hawai County Nutrition Program sites in Pahoa, Pa' auilo and Kailua -Kona, Elderly Recreation Services and Coordinated Services for the Elderly at Kamana and Kea'au, Department of Finance Vehicle Registration & Licensing Division, and Driver License Section. Placed the rest of the participants in other community service agencies, such as State libraries in Hilo, Keaau, Pahoa, and Kailua -Kona, Waiakeawaena Elementary School Cafeteria, DHS Hawaii Public Housing Authority, and 501 C -3 private, nonprofit agencies, such as: Hawaii Island Adult Day Care, Downtown Improvement Association, Catholic Charities, Hawaii County Economic Opportunity Council, American Cancer Society, Imiloa Astronomy Center, Puna Hongwanji Mission, Boys and Girls Club, Mokupapapa Discovery Center, and Komohana Agricultural Complex. 54 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Federal Funded Positions 41 40 42 Number of Applicants Served 94 60 70 Number of Applicants Enrolled During the Year 80 41 42 Number of Enrollees Successfully Placed in Jobs 3 5 5 Site visits 133 50 50 Promotional Coverage of Program 20 8 8 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budge FY 2011 -12 Request Number of Positions 73 73 73 Salaries and Wages 373,380.89 438,044 447,189 Operations 7,467.60 19,234 16,952 Equipment 4,509.72 2,100 1,000 Program Total 385,358.21 459,378 465,141 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Account Clerk 1 1 1 Program Director II (Older Adults) 1 1 1 Program Director IV (Older Adults) 1 1 1 Senior Community Services Aid Hrl 70 70 70 Total 73 73 73 55 This page intentionally left blank 56 E IFT I NVI �ONMENTAL MANAGEMENT ENVIRONMENTAL MANAGEMENT DEPARTMENT SUMMARY Mission Statement To help assure the citizens of Hawai'i County have a high quality of life by managing the island's wastewater and solid waste in a comprehensive, responsive, enviromnentally -safe, efficient, cost - effective manner, and to provide excellent customer service through innovative and sustainable programs that promote managing waste as a resource and lead our island society toward the goal of zero waste. Department Goals 1. To assess and plan for all Department responsibilities with a 50 -year vision and with the Aloha spirit. 2. To continually make improvements to the County's waste management systems through planning, operations, community outreach, and education. 3. To provide the best service at the least cost while balancing the needs and desires of the general public, the Administration, County Council and County employees. 4. To become financially self - sufficient. 5. To aggressively develop economic opportunities to recover, recycle or otherwise find beneficial reuse opportunities for the County's waste streams and reduce toxins in the waste stream and in our island environment. 6. To utilize the best available technology to minimize waste by volume or by weight. 7. To meet or exceed all applicable State and Federal rules, regulations and permit requirements. 8. To work with the County Council on legislation to address efficient resource management as well as fairness for residents and businesses within the County. 9. To enhance in -house engineering design capabilities for appropriate Capital Improvement Projects. 10. To develop, operate and maintain an efficient and effective accounting and billing systems. 11. To encourage and create opportunities within the department for managers and supervisors to respond effectively to the changing demands of the general public. 12. To eliminate the backlog of the Vehicle Disposal program in Kona and in Hilo. 13. To manage and maintain a safe and committed workforce. 14. To update the County's Integrated Solid Waste Management Plan every five years. Funding Source and Position Count General Fund $ 965,807 General Fund 23 Grant Revenue - Grant Revenue - Total Budget: $ 965,807 Total Number of Positions 23 57 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Description The Environmental Management Director serves as technical advisor to the Mayor, Managing Director, Environmental Management Commission, and County Council on matters pertaining to wastewater treatment and disposal, solid waste processing and disposal, resource recovery, the recycling and disposal of all vehicles, and the removal of the derelict and abandoned vehicles. The Environmental Management Administration Office provides personnel management, accounting and billing support services as well as providing general supervision and control of the administration and operation of the Wastewater and Solid Waste Divisions and the Business Services Section. The Environmental Management Administration Office also provides personnel, clerical, technical and financial support for the Environmental Management Commission. Program Objectives 1. Maintain Sewer fees at a level to cover expenses of operations, repairs and maintenance, and replacements. 2. Maintain vehicle disposal fee system to assure financial self - sufficiency for Vehicle Disposal program. 3. Continually work on planning sewer infrastructure in North Kona in conjunction with the Growth Opportunity Areas represented in the August 2006 Kona Community Development Plan. 4. Establish a system to divert construction and demolition debris from our landfills. 5. Improve the status of Wastewater accounts receivable. Reduce the average number of days in receivables to 90 days which represents a 10% decrease from the FY09 -10 actual of 100 days. Reduce the percentage of balances over 90 days past due to 55% of total receivables, which represents a 10% decrease from the FY09 -10 actual of 61%. 6. Improve the status of Solid Waste accounts receivable. Reduce the average number of days in receivables to 97 days which represents a 10% decrease from the FY09 -10 actual of 108 days. Reduce the percentage of balances over 90 days past due to 47% of total receivables, which represents a 10% decrease from the FY09 -10 actual of 52 %. 58 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Highlights • Completed construction on the Komohana Heights large capacity cesspool (LCC) replacement project. • Began construction on the Honoka'a and Queen Lili'uokalani Village Subdivision large capacity cesspool (LCC) replacement projects. • Completed design and awarded construction contract for major upgrades at the Pahoa Transfer Station. • Completed construction of the Hilo Sort Station. Program Measures W FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Tipping fees as % of Solid Waste Fund expenditures 24% 31% 24% Vehicle Disposal Fund Fee paying for % of program. 100% 100% 100% Days in Accounts Receivable in Wastewater Division 100 89 90 Days in Accounts Receivable in Solid Waste Division 108 118 97 % of Accounts Receivable over 90 days, Wastewater 61% 51% 55% % of Accounts Receivable over 90 days, Solid Waste 52% 46% 47% W ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 23 23 23 Salaries and Wages 849,870,79 847,062 924,032 Operations 33,290.30 49,750 34,075 Equipment 1 ,140.13 11,200 7,700 Program Total 884,301.22 908,012 965,807 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Director of Environmental Mgmt 1 1 1 Deputy Director of Environmental M mt 1 1 1 Private Secretary 1 1 1 Business Manager 1 1 1 Contracts Clerk 1 1 1 Clerk III 2 2 2 Credit & Collections Clerk 1 1 1 Accountant 1 3 3 3 Accountant IV 1 1 1 Account Clerk 4 4 4 Human Resources Program Specialist 1 1 1 Human Resources Specialist 11 - - - Human Resources Technician I 1 1 1 Senior Account Clerk 3 3 3 Student Helper I 1 1 1 Student Helper 11 1 1 1 Civil Engineer III - - - Civil Engineer VI - - - Mechanical Engineer V - - - Engineering Support Technician III - - - Environmental Management Engineer - - - Total 23 23 23 •1 FINANCE FINANCE DEPARTMENT SUMMARY Mission Statement The Department of Finance provides efficient and effective financial services fairly, accurately and courteously. We serve our customers with pride and respect and enable other departments to carry out their mission. Department Goals 1. To facilitate an integrated county -wide financial needs plan. 2. To continue development and maintenance of fiscal policies and procedures for the County of Hawaii. 3. To encourage networking to facilitate intra and inter - governmental working relationships. 4. To continue an ongoing customer service and public relations program that facilitates interaction with the public and other departments. 5. To continue an ongoing training program to improve employee skills, including technical training and mentoring for all personnel. 6. To continue a cross - training plan for employees for all core areas. 7. To develop and maintain written operational procedures that address the various functions of the Finance Department to promote proper and consistent service. Funding Source and Position Count General Fund 9,393,337 General Fund 118 Grant Revenue 617,715 Grant Revenue 5 Other 266,000 Other 16 Total Budget: 10,566,398 Total Number of Positions 139 61 FINANCE ADMINISTRATION/BUDG ET Program Description Administration The Office of the Director plans, directs, controls and coordinates activities of the Finance Department. The department head and staff advise the Mayor of the development and execution of administrative policies and assist the Mayor in the preparation and execution of the operating and capital budgets. In addition, the Finance administration section provides certain auxiliary services to departments and agencies. The Budget Division plans, directs and coordinates the formulation, preparation, execution, review and analysis of the County's operating budget and operating program. Budget also monitors budget appropriations and actual expenditures to ensure compliance with the law and also advises County officials on budgetary and long -range planning matters. Program Objectives Administration 1. Conduct three training sessions for county financial personnel. Desired outcome is to provide a training media for financial support staff. 2. Maintain interaction and education for the public by participating in community meetings and by conducting workshops on the various finance areas, including budget, purchasing and real property tax related areas. 3. Conduct informational sessions or distribute instructive materials to division managers, supervisors and/or staff at least four times per year, covering new or changing regulations, rules and procedures that affect employee relations or benefits. 4. Refer procurement protests to Corporation Counsel within three working days of receipt. Budget 1. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and signatures for all fully- completed requests for council action received three days prior to the County Council's submittal deadlines. 2. Provide guidance and assistance to departments /agencies to ensure the fiscal responsibility and accountability in developing the operating budget. 62 FINANCE ADMINISTRATION/BUDGET Program Highlights Administration Property Management conducted the largest Open Space purchase in the history of the County of Hawaii by acquiring 151 acres in the district of North Kohala known as Kaiholena for $6,541,680. This acquisition helped preserve over 3,000 feet of pristine coastline and numerous archaeological sites and burials. This land will be preserved and enjoyed by the people of Hawaii for generations to come. 2. A $50 million G.O. bond anticipation note facility was closed in October 2009. This short term credit facility allows the County to closely match the expenditures of capital improvement projects with the financing of these projects through a series of short term, tax exempt notes. This facility also allows the County to take advantage currently of the low short term interest rates. The initial note, drawn on October 2009, carried an interest rate of 1.25 %. The notes are privately placed in assets managed by the Bank of Hawaii and are not rated. Budget 1. The Budget Office continues to provide guidance and assistance on budget/finance issues and items requiring legislative action. In FY 09 -10 the Office researched, prepared, and submitted the required transmittal letters, resolutions and/or bills for the approximately 104 requests for council action received from the departments and agencies. 63 FINANCE ADMINISTRATION/BUDGET Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Nonprofit Grant Recipients' Payment Processing 86 80 85 Request for Council Action Forms Processed 104 150 120 Training Sessions Held for County Fiscal Personnel 1 1 3 3 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 7 7 8 Salaries and Wages 509,134.61 452,313 503,296 Operations 20,583.81 37,820 21,940 Equipment - 2,200 1,900 Program Total 529,718.42 492,333 527,136 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Director of Finance 1 1 1 Deputy Director of Finance 1 1 1 Budget Administrator 1 1 1 Budget Specialist 1 1 1 Clerk III - - 1 Human Resources Specialist I1 1 1 1 Administrative Assistant 1 1 1 Private Secretary 1 1 1 Total 7 7 8 • FINANCE ACCOUNTS Program Description The Accounts Division maintains general accounting and fixed asset depreciation records of the County; provides useful, accurate and timely financial reports to the public and agencies; prepares payrolls and pension rolls; pays all obligations of the County; supports the Pension Board. Program Objectives 1. Close FY 10 -11 books and issue final June 30 Budget Status Report by October 15, 2011, and determine the General Fund's fund balance by September 30, 2011. 2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association (GFOA) for the County's June 30, 2011 Comprehensive Annual Financial Report. 3. Close the books and have the monthly budget status reports available in FRESH within ten working days after the end of the month or close of the previous month, whichever is later, except for June, July, August and September. 4. Support the FRESH (Financial and Resource Enterprise Software for Hawaii County) system accounts payable, general ledger and payroll modules. This includes maintaining and keeping abreast of changes to the current modules that Accounts is responsible for, as well as, helping users and providing training when necessary. 5. Ensure that all claim payments made are proper and legal by pre- auditing 100% of payment requests for accuracy and propriety, returning items that are not accurate or proper to departments for correction. 6. Provide certificate of the availability of funds on County contracts within three working days of the contract's submission to Accounts Division. 7. Pay vendors promptly by issuing all warrants for claims within 7 working days of the receipt of the invoice by Accounts Division. 8. Ensure that all employees receive the correct amount of pay and related benefits by pre- auditing 100% of payroll claims for accuracy and compliance with legal and contractual requirements, and filing all required payroll tax forms and returns on time. 65 FINANCE ACCOUNTS Program Highlights 1. The County received a Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association for its June 30, 2009 Comprehensive Annual Financial Report. 2. The Accounts Division staff was actively involved in the continued support of our financial software, FRESH. 3. The Accounts Division staff continues to be an ongoing resource to all County departments for financial related matters. Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Claims Checks & Electronic Funds Transfers Issued 42,274 45,000 45,000 Payroll Checks Issued 7,010 7,700 7,200 Direct Deposit Stubs Issued 55,252 56,000 56,000 Funds Maintained 39 39 39 Contracts, Amendments & Change Orders Certified 564 1,000 750 Pensioners 31 34 31 Regular & Part-Time Employees 2,559 2,600 2,600 Program Expenditures •• FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 13 13 13 Salaries and Wages 564,909.23 561,264 584,036 Operations 128,501.68 148,935 133,035 Equipment 40,793.48 200 200 Program Total 734,204.39 710,399 732,271 •• FINANCE ACCOUNTS Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Account Clerk 3 3 3 Accounts Payable Supervisor 1 1 1 Accountant III 1 1 1 Accountant V 1 1 1 Clerk III 1 1 1 Controller 1 1 1 Data Processing Clerk 1 1 1 Program Manager 1 1 1 Payroll Processing Supervisor 1 1 1 Pre -Audit Clerk I 1 1 1 Senior Account Clerk 1 1 1 Total 13 13 13 67 FINANCE PURCHASING Program Description The Purchasing Division provides a centralized purchasing function to procure services, supplies, materials and equipment in support of all County agencies and programs. Insures compliance in all purchasing laws and regulations and promotes economies in the purchase of goods and services. Conducts competitive bids and requests for proposals for all competitive purchases with the exception of Public Works construction projects. Program Objectives 1. Continue to review all internal policies and procedures for conformance to procurement laws and revise as necessary. Revise and update Special Provisions for goods and services type bid and proposal packages as need. 2. Maintain up -to -date purchasing manual and training as needed for all using agencies. Review all policies, procedures and guidelines for applicability to FRESH system. 3. Process 98% of all routine documents (Invoice payment approvals, Contract, Change Order and Supplemental Agreement approvals) within two working days of receipt, including electronic approval. 4. Complete purchasing process or issue written request for quotations for 95% of all requisitions below formal bidding limits within ten days of receipt (except for items generally combined at periodic intervals. 5. Complete draft specifications for 90% of all requisitions requiring formal advertised bidding (IFBs or RFPs) within 60 days of receipt or deadline for receipt of requisitions for combined purchases. 6. Process 90% of bid award and contract documents within one week of receipt back from contractor and forward to next agency for review and signature. 7. Maintain list of professional services awards on Internet as required by law and post 95% of entries within one day of contract circulation. :: FINANCE PURCHASING Program Highlights • The division continues to strive to meet and maintain the new challenges associated with an expanded three (3) time per year deadline schedule. All goals for processing time have been met and Notice to Proceed documents for goods and services continue to be completed in a more timely manner. We believe that this has enabled the Purchasing Division to more effectively and efficiently serve the various using agencies throughout our county government. • The division has instituted a more aggressive face -to -face meeting style with our using agencies. Relying more often on meetings rather than just phone communications and emails. We have found that such meetings more effectively address the need to get everyone "on the same page" regarding the specific requirements of bids and proposals prior to posting them publicly. • We continue working closely with our using agencies in an ongoing effort to expand items available through price term agreements has also been effective. The various goods and rental equipment available has enabled our using agencies to purchase needed items immediately upon need, increasing their own efficiency and effectiveness. .• FINANCE PURCHASING Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Purchase Orders Issued 3,280 3,300 3,300 Invoice Payment Approvals 29,042 33,000 33,000 Requisitions Received 2,260 3,000 3,000 Contracts Completed 211 200 200 Advertised Formal Bids 101 125 125 Informal Written Requests for Quotations 42 75 75 Advertised Requests for Proposals 9 5 5 Contract, C/O & S/A Review for Compliance 818 1,000 1,000 Sole Source Approvals (Exceeding $25,000) 12 25 25 Professional Services exceeding $5,000 114 120 120 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 6 6 6 Salaries and Wages 276,023.33 247,475 272,528 Operations 266,971.16 315,310 297,660 Equipment 1,074.50 500 500 Program Total 544,068.99 563,285 570,688 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Buyer I 1 1 1 Buyer III 1 1 1 Contracts Clerk 1 1 1 Procurement & Specifications Specialist 1 1 1 Purchasing Agent 1 1 1 Storekeeper 1 1 1 Total 6 6 6 ELI FINANCE TREASURY Program Description The Treasury Division collects, manages, and invests the County's cash. Treasury arranges financing (municipal bonds) for capital improvement projects and improvement districts. This office assists in the formation of Community Facilities Districts (CFDs) and administers /monitors the CFD after the bonds are issued. Program Objectives 1. Invest 99 per cent of all funds in interest - bearing accounts or certificates. 2. Maintain sufficient liquidity to meet cash requirements. 3. Maximize interest income by attaining budgeted projection while ensuring the safety of County funds. 4. Reconcile monthly statements within thirty days of receipt. Program Highlights • A $50,000,000.00 G.O. bond anticipation note facility was closed in October 2009. This short term credit facility allows the County to closely match the expenditures of capital improvement projects with the financing of these projects through a series of short term, tax exempt notes. This facility also allows the County to take advantage currently of the low short term interest rates. The initial note, drawn on October 2009, carried an interest rate of 1.25 %. The notes are privately placed in assets managed by the Bank of Hawaii and are not rated. 71 FINANCE TREASURY Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Improvement District 2 2 2 General Obligation Bonds 13 12 14 Petty Cash Vouchers Paid 2,407 2,300 2,300 Treasury Receipts Handled 11,483 12,000 11,500 State Revolving Fund (SRF) Loans 16 17 17 Per Cent of Cash Invested 99.86% 99.90% 99.90% Rate of Return on Amount Invested .89% .50% .30% Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 6 6 6 Salaries and Wages 298,618.34 273,088 300,552 Operations - 20,035 14,797 Equipment 10,000.23 250 1,500 Program Total 308,618.57 293,373 316,849 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Account Clerk 1 1 1 Accountant I 1 1 1 Accountant III 1 1 1 Pre -Audit Clerk I 1 1 1 Senior Account Clerk 1 1 1 Treasurer 1 1 1 Total 6 6 6 72 FINANCE REAL PROPERTY Program Description The Real Property Tax Division assesses all real property situated within the County of Hawaii for purposes of real property taxation. Program Objectives 1. Maintain sales assessment mean ratio +/- 10% from the 100% assessment. 2. Maintain a co- efficient of dispersion at +/- 15% of the mean ratio. 3. Conduct field inspections of 98% of all building permits issued or on file for all new construction. 4. Maintain an active educational and informational program on real property taxation. 5. Initiate proceedings for two real property tax foreclosure sales to reduce the number of delinquent accounts and dollar amount of delinquent taxes owed to the County. Program Highlights One amendment was made to the real property tax code during the fiscal year. The appeal fee was raised from $15 to $50 at the suggestion of the Board of Review. The fee is fully refundable if the taxpayer prevails. 2. The number of appeals at certification decreased from the previous year's total of 1448 to 1040. Many homeowner's saw their assessments increase by the 3% cap as they hadn't yet reached the current market value despite an overall drop of 10% in the assessed valuations and questioned why they the had a slight increase. The 3% cap functioned as it should and protected the homeowner's during the period of large value increases and the convergence of the market with the allowable rise under the cap will reduce the numbers of those seeing even this modest gain in the upcoming year. The number of new building permits has declined this has allowed the staff to update or re- survey existing properties that had do not have active permits including doing more extensive follow up agricultural inspections. 4. There were a number of training opportunities offered to the staff throughout the year, including continuing education credits for those that are certified or licensed appraisers. This year we welcomed new 9 replacement appraisers to our staff who will be oriented by extensive training in mass appraisal over the coming year. 73 FINANCE REAL PROPERTY Program Measures 74 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Parcel Count (taxable) 139,212 140,000 140,000 Parcel Count (non - taxable) 6,319 6,000 6,400 Number of Tax Bills (1 and 2" d half) 221602 217,000 222,000 Number of Agency Records (l and 2" d half) 64,370 63,000 65,000 Assessment Appeals 1,450 1,500 1,150 Number of Condominium Units 12,091 12,000 12,200 Current Year Balance at 6/30 (millions) $7.7 $7.2 7.2 Prior Year Balance at 6/30 (millions) $7.7 $5.7 6.0 Delinquent Taxes at 6/30 (millions) $15.4 $12.9 13.0 Appraisal Section - East Hawaii Land Inspections 314 300 350 Building Inspections 1926 2,350 2350 Agricultural Ins ections 354 350 350 Appeal Ins ections 265 500 350 Appraisal Section - West Hawaii Land Inspections 364 400 400 Building Inspections 1045 2,000 2000 Agricultural Ins ections 134 250 200 Appeal Ins ections 775 1,000 800 Clerical Section - East Hawaii Exemptions Processed 7,945 5,500 8,000 Telephone Inquiries 11,879 18,000 14,000 Over - the - Counter Inquiries 8,103 11,500 10,000 Address Changes 12,450 14,000 13,500 Amended Assessment Notices Prepared 1,307 3,500 1,500 Clerical Section - West Hawaii Exemptions Processed 3,837 3,500 4,000 Telephone Inquiries 7,575 4,500 8,000 Over - the - Counter Inquiries 6,989 6,500 7,500 Address Changes 6,657 5,500 7,000 Amended Assessment Notices Prepared 35 300 100 Collections Section - East Hawaii Current Year Collection (Targeted Revenue) 203,441,000 186,000,000 205,000,000 Prior Year Collection (Targeted Revenue) 5,035,000 4,750,000 5,000,000 Delinquent Accounts Closed 4,000 4,000 4,000 Foreclosure Action: 2 2 2 Properties Sold 77 160 160 Revenues Collected 403,214 250,000 300,000 Mapping Section Total Documents Processed 13,958 15,000 14,000 Ownership Changes 8,910 11,000 10,000 Revised Parcel Maps 987 1,000 1,000 74 FINANCE REAL PROPERTY Program Expenditures Personnel Position Summary Position Title unfunded FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 48 48 48 Salaries and Wages 2,152,177.45 1,929,296 2,043,494 Operations 706,782.92 920,650 953,085 Equipment 4,667.00 4,480 9,200 Program Total 2,863,627.37 2,854,426 3,005,779 Personnel Position Summary Position Title unfunded FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Abstracting Assistant II 2 2 2 Abstractor 1 2 2 2 Abstractor 11 1 1 1 Accountant II 1 1 1 Assistant County RP Tax Administrator 1 1 1 Cashier 11 2 2 2 County Real Property Tax Administrator 1 1 I Real Property Appraiser IV 12 12 12 Real Property Appraiser V 2 2 2 Real Property Appraiser VI 1 1 1 Real Property Tax Clerk 14 14 14 Real Property Valuation Analyst 111 2 2 2 Senior Account Clerk 1 1 1 Senior Clerk-Stenographer 1 1 1 Supervising Real Property Tax Clerk I 1 1 1 Supervising Real Property Tax Clerk II 1 1 1 Tax Collection Assistant 3 3 3 Total 48 48 48 75 FINANCE RISK MANAGEMENT Program Description The Risk Management Division is responsible for developing and implementing a program to manage risk in order to protect County assets, minimize the interruption of vital services, provide a safe environment for the public and County employees, and reduce the cost of accidents and other financial losses. Program Objectives 1. Continue to develop the Risk Management Division so as to be able to respond to inquiries and requests for assistance within a reasonable time. 2. Annually meet and collaborate with departments to discuss current risk issues, assess the policies and procedures in place and make necessary modifications to reduce risk and improve regulation compliance. 3. Annually review the County's self - insurance program and research insurance industry products to determine the most advantageous program to reduce potential financial loss and provide adequate protection. 4. Meet every four months with Risk Management Committee to discuss activity and current risk issues. 5. Meet semi - monthly with Safety Division Administrator to discuss areas of safety concern and schedule safety and training programs to minimize the impact of such concerns. Program Highlights Earthquake Claims. The Division has been involved in the submission of claims for property damage as a result of earthquake of October 15, 2006. The process has been slow due to FEMA involvement, availability of contractors, and the time needed to progress from project worksheet approval, RFP and award. Progress was made with regard to insured claims with the property insurance carrier AIG. There has been previously an advance payment ($500,000) for loss attributed to named locations and a resolution of the "unnamed location" coverage with payment of policy limits of $1 M to the County without the prerequisite of having to complete the projects (a portion of this payment was forwarded to DWS toward their damages). AIG has made an additional advance payment toward named location coverage of $203,517. The only remaining claims with AIG are for Hisaoka gym and Paauillo annex, which are currently in negotiation status. 76 FINANCE RISK MANAGEMENT Program Highlights (continued) • Insurance. Insurance procurement for the 2009 -2010 season resulted in substantial discount of premium expense for renewal of several policies (police subsidy fleet, mass transit, and property), and while other policy premiums remained constant, additional coverage was added. Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Department consultations held re risk factors 6 6 6 New risk management initiatives carried out 3 3 3 Risk Management Committee meetings 3 3 3 Insurance evaluation and procurement 11 10 11 Safety Division meetings re: training 6 6 6 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 2 2 1 Salaries and Wages 99,732.46 92,219 71,440 Operations 3,104.01 6,200 3,500 Equipment - 500 200 Program Total 102,836.47 98,919 75,140 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Risk Management Officer 1 1 1 Clerk III 1 1 - Total 2 2 1 77 FINANCE PROPERTY MANAGEMENT Program Description The Property Management Division is responsible for the acquisition and disposal of the County's real property including land, remnants, easements, sale of abandoned roads, buildings and other miscellaneous real property assets. This includes the acquisition of Right -of -Ways, Governor's Executive Orders for State owned lands, easements, right -of- entries and other types of real estate interests in connection with the Department of Public Works, Department of Environmental Management, Department of Parks and Recreation and other general County purposes. The division manages, administers and maintains the fiscal responsibility for leasing of private lands for County use in addition to leasing of County land and buildings to private users. The Property Management Division is responsible for being the office of record for the maintenance of records related to the County's acquisition and disposal of real and personal property assets. The division supports the Public Access, Open Space and Natural Resources Preservation Commission and preparation of its annual recommendations to the Mayor of lands worthy of preservation for further forwarding to the County Council. The division is also responsible for the negotiation and acquisition of lands authorized by the County Council utilizing the Public Access, Open Space and Natural Resources Preservation Fund. Program Objectives 1. Provide support for the Public Access, Open Space and Natural Resources Preservation Commission in meeting its requirement of submitting its annual update of prioritized lands to the Mayor by December 31, 2011. 2. By December 2011, identify and initiate negotiations on the purchase of the next property pursuant to recommendations by the Public Access, Open Space and Natural Resources Preservation Commission, the Mayor and as authorized by the County Council. 3. Provide support for the land management and right -of way acquisition needs for all County departments. 4. Provide administrative and fiscal management of all County leased properties and insure all leases are paid on time. 5. Dispose of surplus real property as requested and authorized by the Mayor and the County Council. 6. Maintain the fixed assets record system of County property and submit the annual fixed asset report to the County Council. 7. Hold at least one public auction for the disposal of useable surplus County owned personal property. 78 FINANCE PROPERTY MANAGEMENT Program Highlights Property Management Division continued to consolidate and administrate real property leases for other departments. This allows greater oversight and management of all the various County leases. Property Management Division participated in the largest open space acquisition in County history by acquiring 151 acres with over 3000 sq ft of ocean front known as Kaiholena located in Kohala. The purchase price was over $6,541,680. Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Surplus personal pro auctions 1 1 1 Surplus real property sales 0 0 0 Real pro transactions 13 12 12 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 4 4 4 Salaries and Wages 174,371.83 159,711 175,844 Operations 2,781,407.87 2,602,047 1,925,634 Equipment 463.95 2,000 500 Program Total 2,956,243.65 2,763,758 2,105,578 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Property Manager 1 1 1 Property Management Specialist 1 1 1 Clerk III 2 2 2 Total 4 1 4 1 4 79 FINANCE VEHICLE REGISTRATION AND LICENSING Program Description The Vehicle Registration and Licensing Division administers the functions of driver licensing, commercial driver licensing, motor vehicle registration, periodic motor vehicle inspections, issues bicycle, and business licenses and monitors the issuing of dog licenses. The Driver's License Section issues Driver's Licenses and Commercial Driver's Licenses. The Motor Vehicle Registration Section issues vehicle, bicycle and select business registrations. The Periodic Inspection Section authorizes and monitors Vehicle Inspection providers. Program Objectives Vehicle Registration 1. Process mail within three days of receipt. 2. No complaints referred to the department level and above. Licensing 1. Accommodate and complete processing 100% of requests for written driver's tests received. 2. Accommodate and complete processing 100% of requests for driver road tests received. 3. Accommodate and complete processing 100% of requests for CDL written driver's tests received. Periodic Motor Vehicle Inspection 1. Conduct at least 750 inspections of stations issuing safety checks. Program Highlights During the 2009 -2010 fiscal year, the VRL division continued work on increasing and improving the technology used by the employees and citizens. The on -line registration system was contracted, created and tested for start-up at the beginning of the next fiscal year. Scanners were purchased and connected for staff and volunteers to continue the scanning of hard copy documents for vehicle registrations and transfers. The feasibility and efficiency of Point of Delivery printers to print vehicle registrations were investigated and work was completed to begin the RFP process for a provider at the beginning of the next fiscal year. Meetings occurred to request and confirm that the Data Systems Department remove Driver License and PMVI computer systems from the Police Department network and connect it to the county network. M FINANCE VEHICLE REGISTRATION AND LICENSING Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Vehicles (Registrations Processed) 168,046 174,000 172,000 MV Transfers 38,064 44,000 44,000 Duplicate Certificates 7,208 8,500 7,500 Non - Resident Permits 19 26 25 Business and Occupation Licenses 71 40 51 Bicycle Licenses 5,247 5,500 5,500 Dog Licenses 10,930 8,700 9,000 Subpoena Certificates (MVR and DL in 2009 -10) 1,211 1700 1,700 Written Driver's Tests 12,892 15,400 13,000 Driver Road Tests 5,982 7,500 6,000 CDL Written Driver's Tests 976 1,400 1,100 Inspections of Safety Check Issuers 948 750 950 Program Expenditures 81 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 53 53 53 Salaries and Wages 1,891,913.44 2,098,576 2,281,766 Operations 620,199.84 777,116 936,101 Equipment 29,956.47 40,860 15,090 Program Total 2,542,069.75 2,916,552 3,232,957 81 FINANCE VEHICLE REGISTRATION AND LICENSING Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Clerk II 1 1 1 Clerk III 6 6 6 Motor Vehicle Registration Clerk I 14 14 14 Motor Vehicle Registration Clerk II 2 2 2 Supervising Motor Vehicle Registration Clerk 1 1 1 Driver License Clerk 1 2 2 2 Driver License Clerk II 1 1 2 Driver License Examiner I 8 8 8 Driver License Examiner II 3 3 3 Driver License Examiner I (2/5T) 1 1 1 Motor Vehicle Control Inspector I 3 3 3 Motor Vehicle Control Inspector II 1 1 1 MV Financial Responsibility Clerk 1 2 2 2 MV Financial Responsibility Clerk 11 1 1 1 Supervising Driver License Examiner 1 I 1 Vehicle Registration & Licensing Manager 1 1 1 Senior Account Clerk 1 1 1 VRL Clerk II 4 4 3 Total 53 53 53 Cost for five of the Motor Vehicle Registration Clerk positions are reimbursed by the State Department of Transportation. 82 ���� FIRE DEPARTMENT SUMMARY Mission Statement "First in fire protection and emergency services with trained professionals— dedicated to serve with pride, honor, and compassion. " Department Goals Although the frequency of fire related incidents continues to decline on a more global scale, the impact and resulting outcomes of fire continues to be catastrophic. National trends continue to reflect in significant life and property losses. Locally, fire incident property losses have averaged $7,141,768 annually over the last four years from January 1, 2005 through December 31, 2009. Therefore, one of our established and maintained goals is to: Develop, implement, and maintain program strategies that will have a positive and direct influence on reducing fire loss throughout the community of the island of Hawaii. Fire losses include: a. Loss of Life The actual loss of human life attributed to fire related incidents. b. Loss of Property The estimated property value loss attributed to fire related incidents. c. Socioeconomic Impact The direct impact on fire related incidents upon community social and financial stability. d. Environmental Impact The loss or damage of natural or cultural resources as a result of fire related incidents. Funding Source and Position Count General Fund $ 21,473,292 General Fund 383 EMS Contract Revenue $ 15,721,636 EMS Contract Revenue 127.5 Ha una LG Contract $ 512,722 Ha una LG Contract 6.5 Grant Revenue $ 145,000 Grant Revenue 0 Total Budget: $ 37,852,650 Total Number of Positions 517 83 FIRE DEPARTMENT SUMMARY Department Goals (continued) 2. As the only municipal Fire Department Based Emergency Medical Services (EMS) Program in the State of Hawaii, we take great pride in providing the best possible pre - hospital emergency medical care services to our community. This is no easy task, and as a service directly associated with population demographics both with growth and shifts as well as socioeconomic changes such as unemployment, poverty, and access to and availability of health care, it requires constant monitoring and modification. With respect to our EMS Program, our department's goal is to: Develop, implement, and maintain program strategies that will directly influence the quality of pre - hospital emergency medical services throughout the island of Hawaii. Such strategies and tactics would in a positive manner directly impact and positively influence: a. Patient survivability in the presence of a pre - hospital illness or injury. b. Patient disability associated with pre - hospital illness or injury. 3. As one of the many public safety agencies tasked with the planning for, response to, and mitigation of disaster events both natural and man -made, it is a goal of our department to: Develop, implement, and maintain program strategies that will support the effective response and mitigation of mass casualty and disaster type incidents or events. 4. Develop, implement, and maintain strategies that will have a direct and positive impact on the response and mitigation of various hazardous materials type incidents. Similar to fire related incidents, this would include the influence of: a. The reduction or minimizing of public exposure to hazardous materials incidents. b. The reduction or minimizing of environmental impact from hazardous materials incidents. 5. With the integration of the Ocean Safety Program into the Hawaii Fire Department in July of 2007, this program has undergone a transition from management as an ocean recreation program to more appropriately an essential public safety program. This transition continues to evolve and present with new challenges and opportunities to expand and improve. The goal of the Hawaii Fire Department's Ocean Safety Program is to: Develop, implement, and maintain strategies that will have a direct and positive influence on the safety and recreational satisfaction of patrons of County protected beach parks and shoreline areas. 6. Develop, implement, and maintain strategies that will support and enhance the effectiveness to respond to and mitigate search and rescue type incidents. 84 FIRE DEPARTMENT SUMMARY Department Goals (continued) 7. Develop and implement a budget process that segregates /separates or delineates the Divisions and Bureaus to identify and facilitate the tracking of expenditures in order to develop a more functional and accountable budget. Department Objectives 1. Utilizing the following mechanisms or processes, department goal attainment would be pursued and achieved by maximizing available resources: a. Pre - Incident Strategies and Tactics This would include the consideration and possible implementation of prevention and public education programs focused on identified issues and target audiences, with the intent on taking proactive steps to preventing incidents and accidents thereby reducing losses and morbidity and disability. Further, through more proactive and preventative actions and partnerships a "self help" concept may be encouraged and promoted within our community to reduce the dependency or reliance on government to address or respond to community needs in times of reduced resources and services or when system capabilities or capacities are exceeded such as with large scale disasters. b. Preparedness and Capability Enhancement Based on the respective missions and service delivery expectations, identify, adopt, and implement resource and training standards aimed at providing the highest quality of service. C. Operational Tactics and Strategies Concurrently with the support of preparedness and capability enhancement, identify, establish, and implement operational tactics and strategies that will maximize operational effectiveness and overall incident mitigation safety. It is with this component that a philosophy of risk management should be considered and acknowledge the following: i. Risk life to save viable life ii. Consider significant risk to recover lost life or save property that can be saved iii. Risk little to nothing for that which cannot be saved 85 FIRE DEPARTMENT SUMMARY Department Objectives (continued) d. Post Incident Analysis This component of Objective Identification and Development is essential to and directly associated with the development of pre- incident strategies and tactics. Through the evaluation and analysis of mission performance as well as contributing factors or circumstances surrounding emergency incidents, other program measures or strategies can be identified and developed. This could include public education and awareness as well as hazard and risk identification. 2. Continue /maintain annual review of industry and government standards for current mission and service delivery. Such standards may include, but are not limited to apparatus and equipment, staffing levels, training, response times, and service area demographics. Referenced recognized standards may include but are not limited to such organizations as: National Fire Protection Association (NFPA), Insurance Services Office (ISO), the Hawaii Insurance Bureau, the State of Hawaii Department of Health, and the United States Lifeguarding Association. 3. Maintain annual review of department's ability to meet service delivery standards. 4. Identify specific resource, personnel, and training requirements to achieve recognized standards. 5. Develop a financial report and budget projections required to implement reforms. 6. Identify funding sources for proposed reforms to include alternative funding programs and inter - agency cost sharing or partnerships. FIRE r EMERGENCY OPERATIONS DIVISION Program Description The Emergency Operations Division represents the service delivery and emergency response and emergency mission performance components of the Hawaii Fire Department. Although the effectiveness of the Emergency Operations Division in fulfilling its missions is reliant and dependent upon the support and assistance of other divisions, bureaus, and sections of the organization, in the development of the program budget each division and sub -unit is addressed accordingly and respectively. The Emergency Operations Division is tasked with the delivery and performance of Fire Protection and Suppression (structural, wild land, transportation, etc.), Emergency Medical Services, Search and Rescue, Hazardous Materials Incident response, and a variety public safety services at County staffed and guarded beaches through its Ocean Safety Program. These services are recognized as critical and essential life safety and property conservation programs. Community and public expectations must be and have been considered in the evaluation of the department's performance. Through the Strategic Planning process, a public survey was last conducted in 2003 and included the polling of island residents in both the East and West hemispheres of our community. The responses were very much aligned regardless of geographical orientation and placed the highest priority on the department's ability to provide and maintain expeditious response to incidents. This was followed by fire and injury prevention programs and lastly by the cost of providing these services. In addition to public sentiment or customer satisfaction and expectations, the various programs are measured against recognized industry standards such as those established by the National Fire Protection Association (NFPA). Such standards support a more qualitative and quantitative assessment of program performance. Program Objectives 1. Continued pursuit of meeting recognized response time standards according to NFPA 1710. 2. Maintain annual review and evaluation of department's service delivery performance based on identified recognized fire protection service delivery standards as defined by but not limited to NFPA, Hawaii Insurance Bureau, Insurance Services Office (ISO), OSHA, and United States Lifeguarding Association at the end of each fiscal year. 3. Continued pursuit of personnel and resource requirements for achievement of industry standards of fire protection service delivery. This will include the pursuit of meeting of personnel staffing levels in accordance with NFPA 1710 Standard for the Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Fire Departments. 87 FIRE EMERGENCY OPERATIONS DIVISION Program Objectives (continued) 4. Maintain the construction process of targeted priority infrastructure (new Makalei Fire Station) by June 2012. 5. Maintain annual review and revision of all Mutual Aid Agreements, Memorandums of Understanding (MOU), and Memorandums of Agreement (MOA) to support interagency partnerships and operational effectiveness by May 2012. 6. Maintain annual review and identify recognized service delivery, training, and equipment standards as defined by various organizations as, but not limited to; State of Hawaii Department of Health EMS Branch, Department of Transportation, etc by June 2012. 7. Continued pursuit of alternative funding programs and prioritize cost - sharing programs based on the current Department financial feasibility by December of each Fiscal year. 8. Acquire 15 new positions for a dedicated Ladder Company, stationed at the South Kohala Fire Station, by June 2012. Program Highlights • Responded to 20,761 incidents. • Ongoing development of a comprehensive and dynamic strategic plan. • Awarded $4,113,686 grant through the American Recovery and Reinvestment Act Assistance to Firefighters Station Construction Grants, to fund the construction of a new Makalei Fire Station in North Kona. • Awarded $303,738 grant through the Assistance to Firefighters program to fund the purchase of personal protective equipment for our fire fighters. • Received 2010 Community Development Block Grant funding for $250,000 to acquire a tanker for the Pahala district. • Achieved a ninety (90) percent success rate in meeting the National Fire Protection Association standard for response time in the delivery of Advanced Life Support (ALS) treatment within 8 minutes. Average response time was 7:08 minutes. • Continued to provide for enhanced training in fire fighting and search and rescue by participating in training such as Shipboard Hazmat training with the Hawaii Army National Guard Civil Support Team, urban search and rescue, swift -water training classes, long -line extrication, and high rise building fire suppression drills. • Completed the development of an "in house" proprietary Aquatics Competency Certification Program and currently initiating the establishment of a cadre of instructors and the delivery of the training. • Participated with Parker Ranch, Department of Land & Natural Resources, and Department of Hawaiian Home Lands in a prescribed control burn of gorse infested rangeland. -I FIRE FAME" EMERGENCY OPERATIONS DIVISION Program Highlights (continued) • Implementation of department's Health and Wellness program, aimed at improving the health and fitness of fire fighters and reducing the impact of injuries and illnesses on our workforce through prevention programs. • Replacement Pahoa Fire Station began operations in November 2009. • Continued design and plans review for new Makalei Fire Station and Fire Administration and Support Complex facilities. • Maintained partnership with the Hawaii Community College through active participation in fire science curriculum to support employee career development. • Continued review and update of the department's Standard Operating Procedures and Standards manuals. • Maintained active participation in community based partnership programs including: Community Emergency Response Team and Hawaii County Citizens Corps Council. • Maintained active participation in "Firewise" community fire protection and prevention program, the Big Island Wildfire Coordinating Group, the West Hawaii Wildfire Management Organization, and the Community Emergency Response Team. • Fire Fighter/Mobile Intensive Care Technician (Paramedic) Chris Honda was recognized on national level by the National Association of Emergency Medical Technicians as its Emergency Medical Technician Paramedic of the Year. 89 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Program Description The Emergency Medical Services (EMS) Bureau is directly aligned with the Emergency Operations Division and provides program support and coordination. The coordination of Emergency Medical Technician (EMT) and Mobile Intensive Care Technician (MICT or Paramedic) training is one of the essential functions carried out by the EMS Bureau. In addition, the EMS Bureau participates in the development of recommendations relating to program budgets, equipment acquisition, policy and procedure establishment and also acts as the department's liaison with the many health care agencies of our community. As the department's liaison, the EMS Bureau assists our community health organizations in the prevention, treatment, and recovery from community health hazards. Program Objectives 1. Maintain the implementation plan and schedule of new EMS Career Ladder. Specifically, continue to fill all new positions through the internal recruitment processes and maintain appropriate staffing. 2. Maintain annual assessment and evaluation of possible avenues for "expanded scopes of practice" for the current EMS program. 3. Maintain annual evaluation and assessment of emergency response plan for the prevention of a Pandemic Flu outbreak. Program Highlights • Through a collaborative partnership, developed and implemented strategies to enhance and expand pre - hospital emergency medical services delivery in high call volume districts. This endeavor included the implementation of dispatch call triaging and the incorporation of American Medical Response into our emergency medical services system. • Developed and completed a Request for Proposal for (2) Ambulances to replace M -9 (Waimea) and M_12 (Keauhou), and took delivery of aforementioned vehicles. • Continued Quarterly QA/QI (Quality Assurance /Quality Improvement) meetings at Kau Hospital, Kohala Hospital and Hamakua emergency room. • N -95 (Respiratory face masks for airborne diseases such as tuberculosis, swine flu, avian flu, etc.) Annual Fit Testing conducted for all operational personnel. • Provided "Heartsaver" CPR training for the faculty and staff of Waiakea Elementary and Intermediate School and Department of Health. GEl FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Program Highlights (continued) • Planned, implemented, distributed & vaccinated personnel with HINI & seasonal flu vaccinations. • Participated in the following drills: Boy Scouts Disaster Training Exercise and 93` Civil Support Team (CST) annual exercise. • Attended and participated in the following conferences and committee meetings: Big Island Trauma Advisory Council (BITAC), Motor Vehicle Crash Reduction Group (MVCRG), Hawaii Island Rural Health Association (HIRHA), American Red Cross (ARC) West Hawaii Advisory Council, Emergency Medical Services Advisory Council (EMSAC), electronic Patient Care Report (ePCR), Ambulance Specification (selected replacement), Annual Hawaii Emergency Medical Services Information Systems (HEMSIS), Rural Trauma Team Development Course (RTTDC), Bioterrorism: Mass Prophylaxis Preparedness & Planning, Elder Abuse Awareness, and Unified Command Systems. • "Triage Tuesdays" exercises conducted island wide with all hospitals and medic units in which our EMS system and hospitals periodically (2 Tuesday of each month) use triage tags so there will be enhanced competency & capability of both agencies in managing trauma victims during a real time incident (mass casualty). • Participated in annual "Shattered Dreams" high school project which vividly illustrated the affects of teenage drinking and driving and its consequences. • Hosted the 10` annual Emergency Medical Services (EMS) Week to increase public awareness of safety and health issues. The theme, "Anytime. Anywhere. We'll Be There." was highlighted with a public education poster contest, as well as the annual EMS family run/walk event which attracted over 750 participants. 91 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Rescue Operations Program Description To provide professional and effective search and rescue services with regards to maritime, swiftwater, land, and urban search and rescue type incidents. Program Objectives 1. Maintain annual review and revision of current Search and Rescue policies and procedures in accordance with recognized industry standards. Continue to review revision, adopt and implement an established policy by Fiscal Year 2011/12. 2. Develop and implement a Temporary Assignment/Fire Rescue Specialist Basic Training Course by December 2011. 3. Development of a Resource Management Plan for all types of rescue equipment by December 2011. 4. Continue to be actively involved in procuring funds through grants and other alternative sources throughout the fiscal year. 5. Develop and implement an All Terrain Vehicle program with the training personnel by December 2011. Program Highlights • Continued review and revision of Search and Rescue policies, procedures, and guidelines in accordance with OSHA regulations and NFPA standards. • Ongoing development of a Rescue Basic training program to qualify personnel to work at a rescue station to maintain consistency in training. • Acquired two (2) heavy rescue response vehicles to support search and rescue operations for the Waiakea and Kailua Fire Stations. • Completed refurbish of Rescue Boat 7 Radon. • Procured a new trailer for Rescue Boat 7 Radon. • Procured anew helicopter for Chopper -1 replacement. • Continued to work with rescue personnel regarding the mandatory training schedule and equipment that would be assigned to the position and personal equipment assigned. • Secured $10,000 funding for Project Lifesaver supplies from the Hawaii County Office of Aging (HCOA). • Worked with HCOA and developed a Memorandum of Agreement regarding the Project Lifesaver to assist in the addition of clients who would like to participate in this program. 92 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Hazmat Operations Program Description To provide professional, effective and safe response to and mitigation of hazardous materials, weapons of mass destruction and bioterrorism incidents. Program Objectives 1. Establish a mandatory Hazardous Materials Specialist training and competency maintenance program by December 2011. 2. Establish a Hazardous Materials equipment maintenance and replacement program during Fiscal Year 2011/12. 3. Establish a supply needs list and purchasing schedule by December 2011. 4. Maintain annual review and revise current Hazmat policies, procedures and guidelines in accordance with OSHA, NIOSH, and NFPA. Develop a recommended revised draft during Fiscal Year 2011/12. 5. Review training opportunities offered by Department of Homeland Security (DHS), 93 CST, State RAD Team, and other outside agencies, and identify opportunities for partnerships and shared resources during Fiscal Year 2011/12. 6. Develop a Resource Management Plan for Hazmat incidents during Fiscal Year 2011/12. 7. Procure funding for training and recertification through grants and other alternative sources by December 2011. Program Highlights • Established a mandatory Hazardous Materials Specialist and Hazmat Operations level training and competency standard. • Hazmat technician level class was held in April and May 2010 with 29 personnel trained including personnel from Kauai Fire Department, Pohakuloa Training Area, Hawaii Police Department, and two Hawaii Fire Department Volunteer Fire Fighters. • Conducted Hazmat Operations level retraining class at the company level for 2010. • Continued working with the 93 Civil Support team as part of the Kilauea task force to monitor particulate and S02 emissions. • Continued Area Rae and Q Rae maintenance to ensure reliability and functional ability at specified locations. • Repaired equipment needing maintenance including the replacement of sensors and filters. 93 FIRE EMERGENCY OPERATIONS DIVISION Program Measures No. of Responses: FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Fire 889 741 716 EMS/Rescue 15,308 17,863 17,658 Hazardous Material Conditions 222 374 350 Others/Needless /Special Service 4,342 5,449 5,542 Program Expenditures •, FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 452 452 452 Salaries and Wages 26,625,491.44 29,788,953 29,087,680 Operations 2,074,708.04 2,054,287 2,220,835 Equipment 1,606,193.18 5,500 5,500 Equipment - Federal/Private 37,552.38 120,000 75,000 LEPC 948.28 45,000 45,000 Program Total 30,344,893.32 31,013,740 31,434,015 •, FIRE EMERGENCY OPERATIONS DIVISION Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Fire Chief 1 1 1 Deputy Fire Chief 1 1 1 Account Clerk 2 2 2 Accountant I 1 1 1 Accountant IV 1 1 1 Aeromedical Helicopter Pilot 3 3 3 Assistant Fire Chief 2 2 2 Fire Communications Supervisor 1 1 1 Battalion Chief 9 9 9 Chief Aeromedical Helicopter Pilot 1 1 1 Clerk III 1 1 1 Data Entry Operator 1 1 1 Fire Captain 55 55 55 Fire/EMS Specialist II - - 42 Fire Equipment O erator 60 60 60 Fire/Hazardous Materials Specialist 18 18 18 Fire Rescue Specialist 18 18 18 Fire Fighter 195 195 153 Fire Fighter Recruit (Tern) 60 60 60 Fire Radio Dispatcher 1I1 3 3 3 Fire Radio Dispatcher II 12 12 12 Human Resources Assistant 1 1 1 Human Resources Specialist 11 1 1 1 Private Secretary 1 1 1 Senior Account Clerk 2 2 2 Storekeeper 2 2 2 Total 452 452 452 95 FIRE OCEAN SAFETY Program Description The Ocean Safety Bureau is tasked with the development and delivery of ocean safety operations and public safety education programs utilizing a team of highly skilled and dedicated Water Safety Officers. It maintains safety services, promotes preventative actions, and facilitates basic emergency life support functions. Ocean Safety is the principal resource and consultant on all matters relating to ocean safety on the Island of Hawaii. Program Objectives 1. Continue pursuit of target manpower goals of providing a minimum of two (2) Water Safety Officers daily per tower in accordance with our operational schedule, and so strive to provide at least four (4) Water Safety Officers on site at Hapuna Beach State Park and four (4) Water Safety Officers at Kahalu'u Beach Park, and two (2) Water Safety Officers at each of the following: La'aloa Beach Park, Honoli'i Beach Park, Richardson's Ocean Park, Isaac Hale Beach Park and Ahalanui. Onekahakaha Beach Park, Carlsmith Beach Park, Leleiwi Beach Park and Spencer Beach Park will have at least two (2) Water Safety Officers on duty during weekends, holidays and summer and winter vacation. 2. Provide a minimum of four (4) United States Lifeguard Association (USLA) open water rescue training sessions to all Water Safety Officers on staff as follows: • Two (2) per year in West Hawai `i: one (1) in November 2011 and one (1) in May 2012. • Two (2) per year in East Hawaii: one (1) in November 2011 and one (1) in May 2012. • All new Water Safety Officer I hires during orientation in Fiscal Year 2011 -12. 3. Continue to co- sponsor with Hawaiian Lifeguard Association - Hawaii (HLA- Hawaii) the Big Island Junior Lifeguard program at four (4) locations: Hilo, Puna, Kailua- Kona and Hapuna, to promote ocean safety through education and activities to youth ages 13 -17. Programs to be implemented during July and August 2011. 4. Sponsor and host Jr. Lifeguard Championships for the Island of Hawaii at Hapuna Beach State Park annually during July 2011. 5. Procure new surveyor tower for the Punalu'u Beach. 6. Expand manpower coverage at the Punalu'u Beach tower to include two lifeguards and coverage on weekends by January 2012. 7. Create an equipment replacement schedule to ensure that all equipment are current and up to standard by December 2011. mo FIRE OCEAN SAFETY Program Highlights • 2,135,524 patrons visited our beach parks in FY2009 -10. • Three new surveyor towers erected at Spencer, La'aloa, and Isaac Hale Beaches. • Ocean Safety provided water patrol services for the Hapuna Rough Water Swim on July 5, 2009, the King's Swim on July 12, 2009, and the Richardson's Rough Water Swim on July 26, 2009. • Water Safety Officers conducted two (2) Junior Lifeguard Program class sessions during the months of June and July 2009 at (4) locations: Kailua -Kona, Hilo, Puna, and Hapuna. A total of 109 youth aged 12 -17 participated. • Hosted the Big Island Junior Lifeguard Championship at Hapuna Beach on July 25, 2009. A total of 80 youth from the Hilo, Puna, S. Kohala and Kona districts participated. • Provided support to the Full Life Surf Day events held at Kahalu'u Beach on May 10, 2010. Forty physically challenged patrons participated. • Amending the classification for the entry level Water Safety Officer to eliminate some of the current certification requirements in order to increase the number of applicants. • Implemented coverage of the Punalu'u Beach park by providing two, 1 /2 time Water Safety Officer positions Monday to Friday beginning May 16, 2010. • Continued development of Ocean Safety's Strategic Goal Plan for the implementation of Standard Operating Guidelines. 97 FIRE OCEAN SAFETY Program Measures Beach Attendance Location FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Beaches with WSO Staff/Patrolled 12 11 12 Persons Served at Beaches 2,135,524 1,995,428 2,178,234 Beach/Park Rule Violations 2,389 1,808 2,437 Preventative Actions 76,077 55,953 77,599 Minor First Aid 6,148 5,780 6,271 Public Contacts 119,413 108,451 121,801 Individuals Rescued at Beaches 371 241 378 Major First Aid Given at Beaches 334 354 341 Resuscitations 4 6 4 Drownin s 0 4 0 Surfing Accidents 110 86 112 Scuba Accidents 1 1 1 Jump Dive Accidents 2 3 2 Jet Ski/I.R.B. Assistance 0 0 0 Ambulance Assistance 79 76 81 Fire Assistance 70 64 71 Helicopter Assistance 3 1 3 Police Assistance 10 8 10 Lost Child 11 4 11 Shark Attack 0 0 0 Beach Attendance Location Total Count 2007 -08' Total Count 2008 -09 Total Count 2009 -10 Kahalu`u Beach Park 348,511 308,920 369,255 La`aloa Beach Park (Magic Sands) 195,331 217,280 214,249 Ha una Beach State Park 633,624 546,536 593,943 *Spencer Beach Park 67,115 64,254 71,939 Honoli`i Beach Park 136,580 130,536 134,614 *Onekahakaha Beach Park 112,018 108,708 103,895 *Carlsmith Beach Park 66,156 67,528 63,189 *Lele`iwi Beach Park 53,973 47,072 51,023 Richardson's Ocean Park 161,834 142,922 164,633 Ahalanui Beach Park 174,360 144,205 146,700 Isaac Hale Memorial Beach Park ** 73,705 189,688 190,679 Punalu'u Black Sands Beach Park * ** - - 31,405 Total 2,023,207 1,967,649 2,135,524 *Not guarded daily * *Ocean Safety began providing services effective March 1, 2008 ** *Ocean Safety began providing lifeguard services effective May 16, 2010 r: FIRE OCEAN SAFETY Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 48 48 48 Salaries and Wages 1,621,807.82 1,775,975 1,926,262 Operations 31,969.28 63,335 56,133 Equipment 1,893.15 6,030 8,900 Program Total 1,655,670.25 1,845,340 1,991,295 Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Administrative Assistant 1 1 1 Water Safety Officer I Temp 5/12T 5 5 5 Water Safety Officer II 23 23 23 Water Safety Officer II 3/4T 3 3 3 Water Safety Officer II 1 /2T 12 12 12 Water Safety Officer II 3/5T 1 1 1 Water Safety Officer III 1 1 1 Water Safety Officer IV 2 2 2 Total 48 48 48 .. FIRE FIRE PREVENTION BUREAU Program Description The Fire Prevention Bureau plays an integral role in the development, implementation, and maintenance of life and fire safety programs affecting the County of Hawaii. This bureau is responsible for the review of various building plans and development project proposals in addition to the enforcement of fire codes and regulations. Personnel conduct site and building inspections, public education and fire safety and prevention training, and post fire incident investigations. The Fire Prevention Bureau plays an integral role in the support and achievement of organizational goals and objectives from the perspective of education and prevention. This proactive role, although difficult to measure and quantify, has a direct impact on the reduction and control of fire losses. It is the desire and intent of the Fire Department Administration to expand its public education programs based on the identification of specific trends and identifiable causes contributing to fire losses. Program Objectives 1. Maintain the support and direct participation in the review, modification, development, and adoption of the State Model Fire Code. 2. Maintain annual review of Hawaii Revised Statutes Chapter 132D (Fireworks) and as needed, develop and implement legislative proposals and strategies to more effectively regulate the importation, sale, enforcement policy & procedures, and use of consumer fireworks. 3. Maintain inter - agency partnerships to assist in addressing identified needs to include but not limited to: the State Fire Council, National Fire Academy (NFA), National Fire Protection Association (NFPA), Hawaii Chapter of the Society of Fire Protection Engineers (SFPE), and other county, state, and federal fire and law enforcement agencies. 4. Maintain the support and direct participation in the review, modification, development, and adoption of the State Fire Code (2006 NFPA 1, Uniform Fire Code, including local County amendments). 5. Maintain minimum of 35% participation and completion annually of Fire Fighter Safety Guide. 100 FIRE FIRE PREVENTION BUREAU Program Highlights • Conducted 1,076 occupancy inspections • Conducted 503 fire protection equipment inspections • Reviewed 922 building plans for Fire and Life Safety Code compliance. • Arson canine team utilized in the investigation of 28 fires, which resulted in five arson cases initiated by the police department. • Involvement in the National Fire Protection Association (NFPA) 1 code adoption process. • Initiated inter - agency meetings regarding code language conflicts in order to provide consistency and better service to the public. • Increased the Fire Fighter Safety Guide program's participation by 20% through the establishment of a local coupon award card for all of our island's keiki who completed the program. • Confiscation and removal of an illegal fireworks shipment. • Fire Prevention Week was celebrated on October 4 -10, 2009. It's theme "Stay Fire Smart! Don't Get Burned!" focused on burn awareness and prevention, as well as keeping homes safe from the leading causes of fires. A poster contest was held for West Hawaii 5 th graders in conjunction with Fire Prevention Week. Program Measures *Note: These figures represent projections based on average of previous years' statistics. Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate* Inspections — Occupancy 1,076 1,230 1,135 - Fire Protection Equipment 503 560 670 Building Plans 922 790 1,007 Fire Safety and Extinguisher Training 113 45 63 Meetings, Training, and Conference 306 110 230 Complaints Investigated 130 95 117 Arson K9 Team - Deployment 28 55 35 *Note: These figures represent projections based on average of previous years' statistics. Program Expenditures 101 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 10 6 6 Salaries and Wages 245,398.99 490,500 546,469 Operations 185,441.32 60,711 68,375 Equipment - - - Program Total 430,840.31 551,211 614,844 101 FIRE FIRE PREVENTION BUREAU Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Account Clerk (Tern) 2 - - Fire Captain 2 2 2 Fire Prevention Inspector I (Tern) 2 - - Fire Prevention Inspector 1 3 3 3 Battalion Chief 1 1 1 Total 10 6 6 102 FIRE AUXILIARY SERVICES BUREAU Program Descriptions The Hawaii Fire Department's Auxiliary Services Bureau is comprised of three support sections: 1) Fire Equipment Maintenance Section, 2) Fire and Emergency Communications Section, and 3) Warehouse and Supply Section. Each of these sections is vital to the organization's ability to deliver and sustain essential emergency services. As described and defined below, each section provides a variety of functions and services either in support of emergency operations or in conjunction or association with the Emergency Operations Division. Fire Equipment Maintenance Section The Fire Equipment Maintenance Section provides the repair and support services for all department vehicles, apparatus and portable equipment. Personnel also participate in the design and specification of new equipment and apparatus to be acquired. This support section is a critical component in the maintenance of emergency services and mission readiness of the fire department. The support role of the Fire Equipment Maintenance Section is essential and critical to the success of the department in meeting its goals and objectives. As the organization's mission and service delivery demands continue to increase, the maintenance and repair of the department's vehicle and apparatus fleet continue to grow at exponential rates. Combined with the fact that the fleet continues to age, which is reflective of an increase in repairs, the sustainability of emergency operations is dependent upon the support and maintenance of all apparatus and equipment. Fire Communications Control Center The Fire Communications Control Center is the focal point through which all emergency service requests are made via the telephone as well as via the radio communications system. In addition, all fire department operational activities and communication are coordinated through the Fire Communications Control Center to include flight following for our two helicopter aircrafts. Fire Radio Dispatchers also provide on -line pre - arrival medical instruction or Emergency Medical Dispatching services to persons placing 911 calls and are able to perform basic potentially life saving maneuvers or techniques. It must be stressed and emphasized that the roles and responsibilities of the Fire Radio Dispatchers and the department's Communication Section extends far beyond that of a simple call taking and routing center. The Fire Radio Dispatchers support and affect a critical communications network and system that is designed to provide essential lifesaving instructions and directions to persons in crisis as well as to serve as a conduit and link for all operational communication needs. 103 FIRE AUXILIARY SERVICES BUREAU Program Descriptions (continued) Warehouse and Supply Section The Warehouse and Supply Section provides a lifeline of logistical support to all divisions, bureaus, and sections of the Fire Department. This includes the receipt, inventory, and distribution of all emergency operations equipment purchases and ancillary supply and equipment inventory and distribution. Although historically, and inclusive of this budget document, the Warehouse and Supply Section has been incorporated within the Emergency Operations Division, it is desirable and intended that his section be removed and recognized for its unique and inherent fiscal needs and obligations. Fire Equipment Maintenance Section Program Objectives 1. Provide training opportunities to allow personnel the knowledge base to keep abreast of "latest" trends & technology. 2. Establish a comprehensive vehicle replacement schedule in accordance with recognized standards. 3. Maintain our field maintenance program utilizing computer based software and data management systems fleet management program. 4. Implement an effective field vehicle preventative maintenance training program. Program Highlights Maintained yearly PUC vehicle safety inspections on all fire apparatus and medical units in compliance with Department of Transportation regulations. Responded to a total of 1,097 apparatus and equipment repairs /service and 201 service /trouble calls which includes 97 DOT inspections. Refurbishment Projects: a. Body repair for HFD 349 T -7 b. Motor rebuild for HFD 342 E -16 c. Refurbished HFD 497 and HFD 498 (1500 gpm pumpers from Maui) d. Conversion of HFD 410 old Brush Truck 6 into Fuel Truck 14 104 FIRE AUXILIARY SERVICES BUREAU Program Measures *Note: These figures represent projections based on average of previous years ' statistics. Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate* Shop — Vehicle Repairs 1,298 1,258 1,229 Contractual — Vehicle Repairs 245 200 227 Annual PUC Safety Inspections 137 140 127 *Note: These figures represent projections based on average of previous years ' statistics. Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 7 7 7 Salaries and Wages 265,136.18 239,875 272,242 Operations 198,615.62 221,927 232,247 Equipment - - 1 Program Total 463,751.80 461,802 504,498 Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Chief Mechanic, HFD 1 1 1 Fire Equipment Mechanic 4 4 4 Helicopter Mechanic 1 1 1 Helicopter Mechanic Temp 1 1 1 Total 7 7 7 105 FIRE AUXILIARY SERVICES BUREAU Fire Communications Control Center Program Objectives 1. Implement a comprehensive system quality assurance /improvement program inclusive of case review and policy /procedure review and development. 2. Continuance of the plans and construction of the new Fire & Police Dispatch Center. 3. Maintenance of required certification for annual Continuing Dispatch Education (CDE). 4. Maintain participation in the ongoing communications system design and modification to address current and projected system needs and regulatory requirements. Program Highlights • Coordinated and facilitated emergency communications on 22,096 emergency and non - emergency incidents. • Received, processed, and responded to 20,761 911 telephone calls. • Introduction of Emergency Medical Dispatch Quality Assurance program. • Continued membership and participation in the State 700 MHz RPC (Regional Planning Committee). • Participation on grant process for Hawaii County Radio Communications Upgrade Plan. • Installation and utilization of upgraded Computer Aided Dispatch (CAD) and Pro Quality Assurance (ProQA) systems. This system is designed to provide emergency dispatchers with computer aided call processing, resource utilization, and pre - arrival care instruction capabilities. Program Measures Refer to Emergency Operations Division. Program Expenditures Refer to Emergency Operations Division. Personnel Position Summary Refer to Emergency Operations Division 1: FIRE AUXILIARY SERVICES BUREAU Warehouse and Supply Section Program Objectives 1. Consistent intake of supply and equipment request received and delivered in an expeditious manner. 2. Ensuring proper general housekeeping throughout the warehouse to keep the working environment clean, organized and safe from any potential hazards. 3. Disposal of supplies or equipment no longer serviceable or damage beyond repair. 4. Recycling of appropriate materials and supplies to ensure "zero waste" in our department. 5. Identify and maintain core and essential inventory of all emergency services equipment and supplies. 6. Implementation of FRESH inventory system. Program Highlights • Received, distributed and inventoried exercise equipment for Health and Wellness program. • Provided specifications, received, distributed and inventoried Safety Vest. • Provided specification, received, distributed and inventoried brush firefighting equipment and brush fire pants. • Received, distributed and inventoried Pak radios, Mobile Radios, and Base radios. • Provided specifications for Personal Protective Equipment (PPE) replacement plan. Program Measures Refer to Emergency Operations Division Program Expenditures Refer to Emergency Operations Division. Personnel Position Summary Refer to Emergency Operations Division 107 FIRE TRAINING BUREAU Program Description The Training Bureau is responsible for the overall training of the Hawaii Fire Department personnel and the volunteers. The Training Bureau provides the foundation from which the department establishes its standards of operation and conduct. These areas consist of the training of all new fire fighters, company personnel, and the volunteer division. The primary functions of the Training Bureau are to provide the necessary resources to support the continued training and evaluation of all personnel to instill and maintain the highest level of competency and proficiency, and to promote safety to prevent work - related accidents and injuries. The role and function of the Training Bureau has been expanded to include the identification, adoption, delivery, and maintenance of specialty training including but not limited to: Hazmat, Rescue, and Emergency Medical Services (EMS). These functions are aimed at supporting improved public service, promoting career development, improve operational and financial effectiveness, and to provide a safe working environment while conforming to standards and/or regulations associated with our occupation. Program Objectives 1. Continue the support of all pre- existing training curriculum and personnel participation in NFA programs 2. Identify resource and projected budgetary requirements 3. Reduce industrial injuries by preventative measure training and education programs 4. Maintain and expand partnership with the University of Hawaii in the delivery of the Fire Science degree program. 5. Revise/Update our department's Driver Trainer Program to incorporate preventative maintenance, continuing education, and proper documentation and accountability records. 6. Develop and implement a Temporary Assignment (T /A) Certification Program for Fire Equipment Operator positions. 108 FIRE TRAINING BUREAU Program Highlights • Continued monitoring and scheduling of PUC medical examinations for all Fire Fighter personnel. • Continued monitoring of the Driver Competency program and the Driver Training Records (DTR). • Maintained driver audit program through the use operational personnel. • Supported re- certification programs for First Responder, HAZWOPER, CPR, HAZMAT Technician and Lifeguard Training. • Graduated nine Fire Fighter Recruits from the 38 Class on September 19, 2009. • Swiftwater training classes were held at the Wailuku River on September 28 and 30, 2009 to familiarize our rescue personnel in East Hawaii with the various conditions, entry points, and trails. • The Advanced Safety Operations and Management (ASOM) class was held in Hilo on July 20 -24, 2009. • 39 FFR Class began on March 16, 2010 with 18 candidates. • 160 hour Hazmat technician class on April 19 to 30 and May 17 -28, 2010. Program Measures *Note: It should be noted that the program delivery hours depicted represent instructor hours, and those same hours reflect, on occasion, multiple instructors delivering the curriculum concurrently. For example, various modules for the fire fighter recruit training curriculum require multiple instructors monitoring trainingprogram delivery. * *These figures represent projections based on average of previous years' statistics. * * Administrative duties include hours aside from actual program curriculum delivery and includes documentation of program mandates in compliance with H10SH and other regulatory mandates. 10Z FY 2009 -10 Actual* FY 2010 -11 Budget FY 2011 -12 Estimate ** Fire Training Bureau Program Deliver (Hours): Fire Fighter Recruit Training 2,760 2,800 2,907 Fire/Rescue Training (Operations) 900 1,000 861 Public Education Training ( Fire Extinguisher Trn) 64 40 71 Hazardous Material Training 160 200 230 Medical First Responder Training 400 240 421 Incident Command /Officer Training 300 200 250 Driver Improvement Training 2,800 2,000 2,495 Wildland Training 120 240 170 Administrative Duties * ** 2,000 2,000 2,067 *Note: It should be noted that the program delivery hours depicted represent instructor hours, and those same hours reflect, on occasion, multiple instructors delivering the curriculum concurrently. For example, various modules for the fire fighter recruit training curriculum require multiple instructors monitoring trainingprogram delivery. * *These figures represent projections based on average of previous years' statistics. * * Administrative duties include hours aside from actual program curriculum delivery and includes documentation of program mandates in compliance with H10SH and other regulatory mandates. 10Z FIRE TRAINING BUREAU Program Expenditures" "Includes Training Bureau/Volunteer Fire Service Personnel Position Summary" Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Re uest Number of Positions 4 4 4 Salaries and Wages 230,617.58 342,523 342,970 Operations 98,105.45 84,603 86,872 Equipment - - Program Total 328,723.03 427,126 429,842 "Includes Training Bureau/Volunteer Fire Service Personnel Position Summary" Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Fire Captain 3 3 3 Fire Apparatus Trainer 1 1 1 Total 4 4 4 "Includes Training Bureau/Volunteer Fire Service 110 FIRE VOLUNTEER TRAINING SECTION Program Description The Volunteer Training Section provides direction, coordination, support, and oversight of the Volunteer Firefighting training program. The Hawaii Fire Department is the only fire department in the state of Hawaii that is considered to be a combination fire department whereby the emergency response workforce is comprised of both paid career and volunteer responders. The primary function of the Volunteer Training Section is to train all volunteers to the highest level, promoting safety and adherence with the core values of the Hawaii Fire Department. Program Objectives 1. Identify resource requirements to include projected budget. 2. Continued integration of operation personnel with Volunteer Fire Companies. Program Highlights • Ainaloa Volunteer Company IOD brought on line. • In October 2009, Seasonal Flu and H1NI vaccinations were offered and administered to all interested personnel. • ANSI 207 -2006 High Visibility Vests were issued in March 2010 to all Volunteer personnel for use on incidences on or around roadways. • Portable fire extinguisher training provided in October 2009 using department's propane training system for all volunteer companies giving them the "hands on" experience to manage small fires. • Fire Fighting I training program for all volunteer personnel continued with completion date set for December 2010. Program Measures "Note: These figures represent projections based on average of previous years' statistics. III FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate` Volunteer Training: Admin., Research, Prep. (Hrs.) 1,994 2,800 1,724 Volunteer Company Training (Hrs.) 712 900 772 Volunteer Companies 24 24 1 24 Volunteer Fire Fighters 1 240 240 1 240 "Note: These figures represent projections based on average of previous years' statistics. III FIRE VOLUNTEER TRAINING SECTION Program Expenditures Refer to Training Bureau. Personnel Position Summary Refer to Training Bureau. 112 FIRE MISCELLANEOUS Program Expenditures 113 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Helicopter Services 1,112,636.26 1,296,987 1,183,562 Western Oil & Gas School - - - Basic EMT Training 1,090,825.14 1,377,826 1,619,603 Fire Grants 446,520.57 50,000 50,000 Fire De is Private Contributions 1,775.00 25,000 25,000 Total 2,651,756.97 2,749,813 2,878,165 113 This page intentionally left blank 114 u "'UMAN RESOURCES HUMAN RESOURCES DEPARTMENT SUMMARY Mission Statement As the human resource team, we share our expertise with departments and employees to enable them to better accomplish their missions. We encourage and support all efforts to nurture a healthy, safe, and rewarding work environment and community. Department Goals 1. To provide, in accordance with law, names of qualified individuals to government agencies on a timely basis. 2. To provide a classification and pay system that ensures an equitable compensation system. 3. To provide timely advice and assistance to all County agencies consistent with applicable laws affecting human resource management. 4. To identify County training needs and provide training and personnel development programs that will enhance the skills of County employees, provide a safe working environment, and, ensure compliance with applicable laws affecting human resource management.. 5. To recognize County employees for their accomplishments. 6. To support the Merit Appeals Board and the Salary Commission with their duties and functions. 7. To develop, implement, and maintain appropriate policies, procedures, and reports required by law or by operational needs. 8. To negotiate and provide adjustments in wages, hours, and terms and conditions of employment for County employees. 9. To identify and pursue appropriate changes in law, rules, contracts, policies and procedures affecting human resource management. 10. To identify and reduce /eliminate unsafe and hazardous working conditions and work practices in an effort to reduce the number of work place injuries and illnesses. 11. To process workers' compensation claims with respect and compassion for injured workers, the ultimate goal of which is to return employee to his or her regular full employment as a productive worker. 12. To ensure departments and agencies are in compliance with applicable laws affecting human resource management. 13. To assist, encourage, and insure, County compliance with laws, rules, and policies relative to equal opportunity and employment. Funding Source and Position Count General Fund $ 1,817,280 General Fund 50 Grant Revenue $ - Grant Revenue - Total Budget: $ 1,817,280 Total Number of Positions 50 115 HUMAN RESOURCES HUMAN RESOURCES Program Description The Department of Human Resources administers the personnel management program with emphasis in equal employment opportunity, personnel development, personnel deployment, personnel relations, safety, health, and welfare. The personnel management program is administered in congruence with the civil service system prescribed by statute. Program Objectives Classification and Pay 1. Review and process position redescription reviews within five workdays of receipt. 2. Review and process reallocations for recruitment within 10 workdays of receipt. Labor Relations 1. Hear and respond to employer -level grievances within 60 days from receipt. 2. Answer all written departmental inquiries relating to the administration and interpretation of all collective bargaining agreements and executive orders within 14 days from date of request if it does not require inter jurisdictional action, 30 days if it does. 3. Provide background and other technical information required by the Corporation Counsel's Office for the arbitration of grievances within 14 days from the date of request. 4. Drug test a minimum of 50% of all fire fighting personnel, 50% of employees with CDL covered under Federal DOT rules and 25% of all other BU 01 employees. 5. Alcohol test a minimum of 10% of all fire fighting personnel, 10% of employees with CDL covered under Federal DOT rules and 10% of all other BU 01 employees. Personnel and Organizational Development 1. Provide two sessions of the Supervisory Skills training program. 2. Provide four sessions of each of the six Customer Service training program modules. 3. Provide four sessions of the How to be a Great Employee training program. 4. Conduct a New Hire Orientation class once every two months. 5. Coordinate Prevention of Workplace Violence training program once every six months. 6. Issue the Fall (July- December 2011) Training Catalog by July 15, 2011; and the Spring (January — June 2012) Training Catalog by January 13, 2012. 7. By September 30, 2011, hold the annual Pre - retirement Workshop. 116 HUMAN RESOURCES HUMAN RESOURCES Program Objectives (continued) Administrative Services 1. Conduct two department/agency audits each quarter on personnel files, temporary assignment records, postings, etc. to ensure compliance with personnel laws, rules, policies and procedures, collective bargaining agreements and executive orders. 2. With the exception of mass pay adjustments transactions, audit and approve properly completed and submitted payroll certification forms within five workdays of receipt. Audit and approve mass pay adjustment payroll certification forms within two weeks of the last form received. 3. Review and act upon properly completed and submitted Flexible Spending Plan change in status forms within two workdays of receipt. Recruitment and Examination 1. Establish eligible lists to assist hiring departments fill their vacancies: • Within two months for registration recruitments and small /medium size open - competitive recruitments requiring a written examination. • Within three months for large size open- competitive recruitments requiring a written examination. • Within two months for open- competitive recruitments requiring a training and experience evaluation (T &E). • Within four months for the Police Officer I recruitment requiring a written examination and a performance test. 2. Certify (refer) names from available eligible lists to hiring departments within four workdays from receipt of the request for the list. 3. By October 31, 2011, coordinate the placement of Cooperative Vocational Education (CVE) students within the County. Health and Safety I . Coordinate and/or conduct safety inspections of at least six County facilities. 2. Provide requested safety and equipment training within two months of original request. 3. Provide two HIOSH- required training programs per quarter. 4. Provide at least six Defensive Driver Courses (DDC) to County employees during the fiscal year. 5. Conduct reviews of at least 50 workers compensation claims per quarter. 117 HUMAN RESOURCES HUMAN RESOURCES Program Objectives (continued) Equal Opportunity 1. Respond to and resolve inquiries and complaints from the public and Hawaii County employees regarding various civil rights laws within 14 days from date received unless it requires extensive research/investigation or action/information from other departments. 2. Provide four "Preventing Workplace Retaliation" supervisory trainings. 3. Develop new ADA Title II training for employees who provide services to the public and conduct four classes. 4. Develop new ADA Title I training for supervisory employees and conduct two classes. 5. Develop new harassment training for supervisory employees. Program Highlights • Completed a comprehensive review of all professional accountant classes of work and positions in the County to update the class specifications, redefine the various levels of work, and reaffirm the current classification of positions. • Conducted maintenance reviews of the classes in the following series: Traffic Electrician Abstracting Assistants Clerical Services Supervisor • Negotiated temporary furlough and salary reductions with UPW and HGEA. • Assisted with coordination and implementation of the County -wide furlough plan. • Developed an outline for a six - module Customer Service training program: Module One — Mastering the Basics Module Two — Effective Communication Module Three — Relationship Building Module Four — Face to face Contacts Module Five — Telephone Contacts Module Six — Difficult Customer Contacts 118 HUMAN RESOURCES HUMAN RESOURCES Program Highlights (continued) • Arranged, sponsored, and conducted the 2010 Annual Office Support Staff Conference at the Nani Loa Hotel, Hilo, on May 27, 2010. 79 participants attended. • Leave Sharing Program resulted in 6 requests for shared leave hours being approved with 119 employees donating 3,755.45 hours of vacation leave. • Our flexible spending program resulted in a FICA savings amount of $381,913.85, an increase of $44,657.10 over the previous year. • Developed procedures for the filling of civil service positions and revised the County's internal recruitment procedures. • Prepared for employee furloughs starting in July 2010. Coordinated and held eight island wide informational sessions for employees regarding stress and time management, budgeting, ABCs of credit, debt consolidation and repayment, foreclosure prevention and bankruptcy. • During FY 2009 -10, 40 claims were resolved/settled through administrative hearings or stipulated settlement agreements. (This compares to 35 claims resolved in FY 2008 -09). • The Safety division coordinated, conducted, provided, and/or oversaw the following: • The development of new AED Programs • The development and participation in a Department of Environmental Management, Solid Waste Division Safety Committee • The joint implementation with the Purchasing Division of a new safety shoe program for the purchase of safety footwear • The Registration and set up of procedures for new federal Medicare mandatory reporting requirements • Funded the purchase of numerous auxiliary aids and assistive devices, e.g., magnifiers, listening devices, swimming aids for various programs in the Department of Parks and Recreation. 119 HUMAN RESOURCES HUMAN RESOURCES Program Measures * Personnel and Organizational Development (POD) ** Includes 157 reallocations for recruitment purposes 120 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate No. of Positions Permanent Full -Time 2,702 2,706 2,708 Permanent Part-Time 209 214 214 Temporary Full -Time 267 269 271 Temporary Part-Time 11 10 10 Total No. of Positions 3,189 3,199 3,203 Applications Reviewed 5,341 8,000 5,300 Recruitments Conducted 44 20 20 Examinations Administered 40 25 16 Certifications Completed 166 30 40 Personnel Transactions Processed 5,229 10,000 5,500 FSP Change Forms Reviewed/Processed 216 200 200 No. of POD* Training Programs Offered 21 20 15 No. of POD Training Sessions Conducted 91 50 56 No. of Employees Who Attended POD Training 996 700 560 CVE Students Placed 15 15 15 Initial Allocations 6 5 5 Reallocations 281 175 150 New Classes 8 15 7 Position Redescri tion Reviews 263 100 100 Class Specification Amendments 16 15 12 Drug Testing — Fire 139 - - Alcohol Testing — Fire 25 - - Drug Testing — CDL 83 - - Alcohol Testing — CDL 15 - - Step 3 Grievances Heard 17 30 30 No. of Cases Arbitrated 5 3 3 No. of Interpretations, Advisories, Proced. Issued 0 3 - Merit Appeals Board Meetings 6 12 12 Merit Appeals Board Hearings 1 8 8 Salary Commission Meetings 0 8 2 Tool Testing 2 2 2 Monthly Re orts- Accidents 12 12 12 Safety Inspections 12 6 6 Medical Bills Processed 3,693 10,000 4,000 VDT Eye Examinations 100 100 100 First Aid Classes — Trained Employees 150 100 100 Driver Training & Equipment (No. of Employees) 120 100 100 * Personnel and Organizational Development (POD) ** Includes 157 reallocations for recruitment purposes 120 HUMAN RESOURCES HUMAN RESOURCES Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 50 50 50 Salaries and Wages 1,566,076.77 1,405,570 1,447,503 Operations 245,400.85 351,799 366,777 Equipment 63,010.68 520 3,000 Program Total 1,874,494.30 1,757,889 1,817,280 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Director of Human Resources 1 1 1 Deputy Director of Human Resources 1 1 1 Secretary-Reporter 1 1 1 Account Clerk 1 1 1 Administrative Services Officer II 1 1 1 Clerk III 3 3 3 Equipment O erations Instructor (Temporary) 2 2 2 Equal Opportunity Officer 1 1 1 Employee Development Specialist 1 1 1 Human Resources Assistant 1 1 1 Human Resources Program Specialist 1 1 1 Human Resources Technician II 3 3 3 Human Resources Technician I 1 1 1 Human Resources Specialist 11 2 2 2 Human Resources Specialist 1 2 2 2 Human Resources Manager II 4 4 4 Safety & Driver Improvement Supervisor 1 1 1 Safety Specialist 1 1 1 Workers' Compensation Claims Specialist III 1 1 1 Workers' Compensation Claims Specialist II 1 1 1 Workers' Compensation Position 20 20 20 Total 50 50 50 121 This page intentionally left blank 122 INFORMATION r IV 1 171 , I I K�& CHNIOL-.0GY INFORMATION TECHNOLOGY (FORMERLY KNOWN AS DATA SYSTEMS) Mission Statement Data System is committed to providing quality technical support and services to all County Departments and Agencies. We support the County of Hawai`i's goals thru the use of Information Technology, Professionalism, and Teamwork. Department Goals 1. To keep the computer systems, computer applications, and networks running smoothly. 2. To coordinate and assist County department and agency efforts to implement computer systems and applications consistent with the County's overall priorities and available resources. 3. To plan, coordinate, and assist with the development of a countywide Geographic Information System. 4. To expand and enhance countywide computer networks to enable computer system interconnectivity and information sharing among all departments and agencies. 5. To improve individual employee capabilities and productivity through computer training. 6. To provide opportunities for the citizens to access County government records and to transact business with the County government using computer technology. 7. To continue to develop and improve common data processing policies, standards, and procedures to guide County departments and agencies. Program Description Data Systems provides the technical leadership in all aspects of computer use for the County of Hawaii, including GIS, financial and departmental applications, hardware and software support, telecommunications and network functions. Data Systems provides advice and support for computer systems and applications utilized by various County departments and agencies, performs systems analysis and programming functions, maintains data security, and conducts in -house computer training classes. Funding Source and Position Count General Fund $ 1,539,127 General Fund 18 Grant Revenue $ - Grant Revenue - Total Budget: $ 1,539,127 Total Number of Positions 18 123 INFORMATION TECHNOLOGY (FORMERLY KNOWN AS DATA SYSTEMS) Program Description (continued) Help Desk/Technical Support: Help Desk/Technical Support provides a call center for County users island -wide, to receive technical support and assistance in a timely manner, and to better utilize the resources of the Data Systems Department. This branch provides technical support and assistance to users with Personal Computers, application software and network connectivity issues, as well as providing training classes to all County workers in basic computer use and the Microsoft Office suite. Help Desk/Technical Support is the first level technical support for the users in Hawaii County. Applications: Analyzes, designs, develops, tests, implements, and supports computer applications running on County computer networks. Provides software support and technical advice for the County's mission critical applications, such as FRESH, Utility Billing, Document Management, Building Permits, etc. Network Systems: Responsible for the evaluation, design, selection, purchase, implementation, and administration of County local area networks (LAN), Wide Area Networks (WAN), Network Operating Systems (NOS), and other systems including: database, electronic mail, file storage, document imaging, Internet, network security, website development & administration, and server based systems and associated hardware. Provides technical advice and problem resolution for all network, server, and workstation -based systems. Property Management Systems Oversees and supports the operation of County computer systems, software applications, and related telecommunications environment for the Real Property Tax Office. Provides technical advice and resolves problems. Analyzes, designs, develops, tests, implements, and supports integrated property management applications such as real property assessment and various related permitting processes. Geographic Information Systems Coordinates inter - departmental use of GIS and the creation, acquisition, sharing, and distribution of GIS data. Provides systems analysis and programming support for GIS applications and their databases. Performs evaluation, selection, and implementation of related hardware and software. Provides technical advice and resolves problems in the GIS area. 124 INFORMATION TECHNOLOGY (FORMERLY KNOWN AS DATA SYSTEMS) Program Objectives 1. Expand and maintain the County of Hawaii Local and Wide Area Networks. a. Add private wireless access service in county buildings b. Add public wireless access service in county buildings c. Implement redundant Internet connections d. Begin migration to MPLS and managed services 2. Expand and maintain the County of Hawaii server and application support. a. Upgrade mission - critical data servers b. Expand VM environment 3. Maintain and enhance the reliability, security, and redundancy of the county's information technology infrastructures. a. Develop alternate server and backup location to provide mission - critical services in the event of primary site disaster b. Where possible, harden fiber switch locations with secure racks and enterprise UPS c. Implement deduplication backup systems for enhanced data protection and disaster mitigation 4. Enhance employee technical skills and knowledge: Offer training classes in: a. Office automation b. VoIP phones and voicemail c. Web page maintenance using content management system 5. Develop and maintain county information technology strategic plan. 6. Review and improve Data System's customer support and services. a. Expand the use of HelpSpot support ticket software b. Develop service metrics to improve quality service and response Program Highlights 1. Coordinated installation and training for Voice over IP phone system for the County Building, increasing VOIP users to 500 +. 2. Coordinated implementation, migration, and training for Laserfiche document management system to new server hardware and upgraded software to version 8.0 RIO, increasing Laserfiche users to over 500. 3. Upgraded 60+ workstations with new PCs for the implementation of EDEN/FRESH migration to version 5.1. 4. Implemented Blackberry (BB) Enterprise server allowing pre- approved BB users to receive /send County email from their mobile phones. 5. Implemented HelpSpot trouble ticket tracking software to assist with managing Help Desk requests. 6. Implemented OpenNMS to monitor County network connections and help increase network uptime. 125 INFORMATION TECHNOLOGY (FORMERLY KNOWN AS DATA SYSTEMS) 7. Implemented Mantis software as a change management database for server modifications. 8. Started implementation of VMware for proxy server, OpenNMS, Mantis, and HelpSpot. Other candidate systems are under investigation. 9. Expanded the fiber network to Laupahoehoe Fire Station, Honokaa Fire Station, and Waimea Fire Station. 10. Upgraded the Fire Department RMS system to latest version and moved to a new server. 11. Coordinated quarterly IT Roundtable meetings for County agencies on separate networks (Police, Prosecuting Attorney, Housing, Aging & Water), in an effort to share ideas, strategies and pool resources. 12. Videoconferencing. Supported Fire Department, County Council and other agencies' video conferencing equipment and training. 126 INFORMATION TECHNOLOGY (FORMERLY KNOWN AS DATA SYSTEMS) Program Measures 127 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Computer Systems Servers: Retired/New /Total 1/1/50 5/6/51 5/6/52 New network nodes added / Total nodes 1/76 N/A N/A New / replacement PC's setup 122 185 120 Total workstations supported N/A 960 980 Computer Applications Total Running on C &C, State, Federal, Outside Computers 8 8 8 Total Running on in -house LANs and PC Systems Data Systems In -House Custom Written Data Systems support w/ 3 rd Party Vendor NOTE: Total running has been split into 2 categories to better represent the type of support provided to end users. 78 34 44 80 34 46 81 34 47 GIS Applications: Data Systems/Other Dept 34 36 40 GIS Data Layers Public Domain In- House /County of Hawaii Imagery /Percent of Island covered 77 95 85% 80 105 85% 85 110 90% Other Work Statistics Primary Computer System Uptime During Normal Work Hours (247 days x 8.75 hrs) 99% 99% 99% Computer Training Classes and Workshops Offered 14 33 33 Computer Training Classes Attendees 104 288 288 Help Desk Tickets/PC Repairs 782 N/A N/A Service Desk Calls N/A 7,500 9,500 Average Service Desk Calls/Day 35 31 38 Voice Over IP Numbers Supported Call Manager Servers Voicemail Servers 444 1 1 1,067 4 2 1,100 4 2 127 INFORMATION TECHNOLOGY (FORMERLY KNOWN AS DATA SYSTEMS) Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Estimate FY 2011 -12 Estimate Number of Positions 18 18 18 Salaries and Wages 867,433.82 843,119948 948,416 Operations 139,365.18 424,964 481,061 Equipment 243,120.18 51,300 109,650 Program Total 1 1,249,919.18 1,319,383 1,539,127 Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Authorized FY 2011 -12 Request Director of Data Systems 1 1 1 Information Systems Manager 1 I 1 Data Processing Support Coordinator 1 1 1 Geographic Information Systems Analyst I 1 1 1 Geographic Information Systems Analyst III 1 1 1 Information Systems Analyst I I 1 1 Information Systems Analyst III 1 1 2 Information Systems Analyst IV 4 4 3 Information Systems Analyst V 5 5 5 Information Systems Tech II 1 1 1 Private Secretary 1 1 1 Total 18 18 18 128 LIQUOR CONTROL LIQUOR CONTROL DEPARTMENT SUMMARY Mission Statement To promote the health, safety and welfare of the general public by regulating the importation, manufacture, distribution, sale and service of alcoholic liquors. Department Goals 1. To govern operations of liquor licensees which promote reasonable practices in the sale or service of liquors by Rules of the Liquor Commission and/or implementation of programs which promote compliance to liquor laws. 2. To enforce the liquor laws of the State and County of Hawaii. 3. To grant, renew or deny liquor license applications and permits in accordance to law. 4. To provide efficient administrative services 5. To educate licensees, staff, commission and board members on liquor laws and issues affecting their activities. 6. To conduct and/or support public and youth programs whether through education, enforcement, or activities which promote compliance to liquor laws. Program Description 1. To grant, renew and refuse applications or liquor licenses for the manufacture, importation and sale of liquor. 2. To amend or adopt rules having the force and effect of law in the county. 3. To enforce state and county liquor laws by inspections of licensed premises and investigations of complaints of violations for referral to the Liquor Control Adjudication Board. 4. To provide services to and on behalf of the Liquor Commission and Liquor Control Adjudication Board, including the review and amendment of procedures and duties. 5. To provide education to licensees, staff, Commission, and Board. 6. To review county and state liquor laws toward uniformity. 7. To conduct and /or support public and youth programs whether through education, enforcement, or activities which promote compliance to liquor laws. Funding Source and Position Count General Fund $ - General Fund - Grant Revenue $ - Grant Revenue - License Fees $ 1,433,075 License Fees 18 Total Budget $ 1,433,075 Total Number of Positions 18 129 LIQUOR CONTROL LIQUOR CONTROL Program Objectives 1. Review legislative amendments affecting the liquor laws of the state or county and where applicable, to amend such rules and procedures. 2. Participate with county liquor jurisdictions, liquor industry associations, licensees, staff, and government or community organizations in identifying areas of concerns and to amend rules or implement programs to seek resolution of such concerns. 3. Conduct inspections, investigations or special programs to promote compliance to liquor laws by liquor licensees. 4. Issue citations for violations of law and forward such complaints to the Liquor Control Adjudication Board for its consideration. 5. Ensure that licensing information and procedures are amended and implemented in accordance to law. 6. Investigate applications for liquor license and any protest thereof to verify compliance to law and to report such findings to the Liquor Commission for its consideration. 7. Evaluate obligations and operations of the department and implement changes as necessary. 8. Provide staff, commission and board members education via county, state or nationally sponsored programs. 9. Provide liquor law education and related information to licensees through scheduled classes and via newsletters or memorandums. 10. Support youth, public and enforcement programs which promote compliance to liquor laws. Program Highlights • Coordinated a review of Chapter 281, Hawai'i Revised Statutes with the four county liquor administrations, liquor commissions, adjudication boards, liquor industry associations with primary focus on Bring Your Own Beverage (BYOB) establishments and liquor liability insurance. Statute allows non - licensed establishments to permit patrons to bring in their own liquors however such establishments were subject to very few liquor laws. Act 198 established a new BYOB class of license for premises who want to operate beyond midnight to 2:00 a.m., makes them subject to all state and county liquor laws and provides that commissions in a county with a population of 500,000 or less have the discretion to enact rules to implement the BYOB license. Relating to liquor liability insurance, Act 198 exempts convenience stores from the requirement to maintain liquor liability insurance. 130 LIQUOR CONTROL LIQUOR CONTROL Program Highlights (continued) In partnership with the BIIF, conducted the fourth annual Drug, Alcohol, Tobacco (DAT) seminar with participation by fifty one BIIF student - athletes from high schools. The DAT program seeks to prevent underage drinking and provides training to the student athletes on curriculum developed by the federal office of Substance Abuse and Mental Health Services Administration. The DAT student - athletes 2009- 2010, these students - athletes conducted 51 teach -ins to approximately 1,300 fifth graders. Program Measures 131 FY 2009 -10 Actual FY 2010 -11 Estimate FY 2011 -12 Estimate Licensin Applications for Licenses Interviews for Applications 97 80 85 Regular 76 60 85 Renewal 366 360 360 Special 49 70 50 Transient Vessel 159 225 250 Catered Functions 150 100 100 Miscellaneous Applications 136 50 150 Permit Applications 1,114 1,000 1,100 Site Inspection 54 60 60 Liquor Commission Public Hearings on Rules and Regulations 0 2 2 Meetings (Public Hearings, Preliminary Hearings, Special Meetings, Workshops) 13 14 14 Site Visitations 1 2 2 Liquor Control Adjudication Board Public Hearings on Rules and Regulations 0 1 1 Meetings ( Public Hearings, Special meetings, Workshops) 4 6 6 Violations to Board 45 40 45 Operations Warning and Citations 120 100 100 Manager Examinations 1,100 1,200 1,200 Manager Registration (activate existing manager cards) 186 300 200 Audio Surveillance Checks 28 100 50 Field Inspections Per Month 999 1,200 1,100 Public Complaints 9 20 15 Investigations 362 300 1 300 131 LIQUOR CONTROL LIQUOR CONTROL Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 18 18 18 Salaries and Wages 698,774.64 724,349 741,627 Operations 522,213.87 641,635 674,448 Equipment 11,640.27 15,200 17,000 Public Programs (from contingency funds) 24,109.93 - - Underage Drinking Prevention Initiatives (grant) 596.96 - - Program Total 1,257,335.67 1,381,184 1,433,075 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Director of Liquor Control 1 1 1 Liquor Licensing Clerk 1 1 1 Clerk III 1 1 1 Secretary 1 1 1 Private Secretary 1 1 1 Liquor Control Licensing Officer 1 1 1 Liquor Control Investigator II 8 8 8 Liquor Control Investigator III 2 2 2 Account Clerk 1 1 1 Liquor Control Administrative Officer 1 1 1 Total 18 18 18 132 MANAGEMENT MANAGEMENT DEPARTMENT SUMMARY Mission Statement To serve all residents of the County of Hawai'i with honesty, integrity, care and understanding. Department Goals Administration • To fulfill our Mission Statement • To maintain the economic stability of County government. • To oversee efficient and effective operations of all county departments. • To ensure public safety for all residents and visitors in the County of Hawai'i. • To improve the health, safety and quality of life on the Island of Hawai'i. • To plan adequately and effectively for the future of the County of Hawai'i. • To perform the duties of government with openness and transparency to the best of our ability within the law. Clerical Services Center To improve the centralized clerical pool concept of the Clerical Services Center, which provides clerical support for the entire County. Funding Source and Position Count General Fund $ 1,343,811 General Fund 22 Grant Revenue $ 50,000 Grant Revenue - Total Budget: $ 1,393,811 Total Number of Positions 22 133 MANAGEMENT DEPARTMENT SUMMARY Department Goals (continued) Committee on Status of Women 1. To cooperate with the state commissions and arrange for representation of the County at State and other conferences. 2. To promote women's participation in public and private sectors. 3. To act as clearinghouse and coordination body for activities and information. 4. To create public awareness of the responsibilities, needs, potentials and contributions of women as active participants. 5. To seek improvements in educational, counseling programs and policies to meet the needs of girls and women in order to better prepare them for their roles in the community. 6. To encourage an educational program for women of their political rights and responsibilities. 7. To maintain contacts with federal, state, local and international agencies concerned with the status of women. 134 MANAGEMENT ADMINISTRATION Program Description The Office of Management provides leadership, direction and supervision for departments and agencies of the county of Hawai'i, ensures that the duties and responsibilities of the executive branch are faithfully discharged in accordance with the provisions of the .County Charter, and addresses the needs, concerns and interests of the people of the Island of Hawai'i. Program Objectives • Protect the health, safety and welfare of all residents and visitors in the County of Hawai'i. • Improve communications with residents about County programs and services. • Provide timely and meaningful responses to complaints. • Continue traveling to meet with residents in each district. • Build effective partnerships with federal, state and private agencies. • Expand the County's free island -wide bus system. • Improve energy efficiency and sustainability in the County of Hawaii. • Develop agricultural programs to increase our food sustainability. • Develop alternative energy programs to decrease our dependence on imported fossil fuels. • Lower County costs and expenditures; raise County revenue streams. Program Highlights • Hosted the visit of Their Majesties the Emperor Akihito and Empress Michiko of Japan on their first Imperial visit to the County of Hawaii. • The County's free, island -wide mass transit system pushes past the one million mark in passengers annual passengers. • Celebrate Hawai`i's 50th anniversary of statehood with special concerts and celebrations in Hilo and Kona. • The Kona Community Development Plan was awarded the 2009 Outstanding Planning Award from the American Planning Association's Hawai'i Chapter. • Mayor Kenoi launched the second series of community talk story sessions around the Island of Hawaii. • Mayor Kenoi vetoed Bill 103, which would have allowed Puna residents to live in tents on their property while building a home. • The Certificate of Achievement for Excellence in Financial Reporting was awarded to the County of Hawaii for its comprehensive annual financial report. • Developed a new service to provide supervised activities for school -age children during the 17 days that public schools were closed because of teacher furloughs. 135 MANAGEMENT ADMINISTRATION • Successfully completed the move from temporary facilities to the newly renovated County office building at 25 Aupuni Street. • Successfully lobbied the state Legislature to reject a bill taking approximately $18 million in Transient Accommodations Tax funds from the County. • Opened the Mamalahoa bypass 12 hours a day, seven days a week under an easement agreement between the County of Hawaii and 1250 Oceanside Partners, developer of Hokuli' a. • Geothermal Working Group organized to investigate the potential of geothermal energy as a primary source fuel on the Island of Hawaii. 136 MANAGEMENT ADMINISTRATION Program Measures "Incoming correspondence only Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Incoming & Outgoing Correspondence * *5,193 6,000 6,000 "Incoming correspondence only Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 12 13 13 Salaries and Wages 896,008.68 825,224 863,359 Operations 560,238.25 259,450 200,950 Equipment - 2,050 2,050 Program Total 1,456,246.93 1,086,724 1,066,359 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Mayor 1 1 1 Managing Director 1 1 1 Deputy Managing Director 1 1 1 Clerk III 1 1 1 Data Processing Clerk - - I Executive Assistant II 1 /2T 1 1 1 Executive Assistant III 3 3 3 Executive Assistant IV 1 1 1 Private Secretary to the Managing Director 1 1 1 Private Secretary to the Mayor 1 1 I Program Manager (Temp) - 1 1 Public Relations Specialist 1 1 1 Total 12 13 13 137 MANAGEMENT CLERICAL SERVICES CENTER Program Description The Clerical Services Center staff provides secretarial /clerical and administrative staff assistance to the Office of the Mayor and other County agencies, as well as to the Cost of Government Commission, the Geothermal Energy Working Group, the Committee on Early Childhood, and the Committee on the Status of Women. The Clerical Center is responsible for the processing and initial screening of all applicants for Hawaii County Boards and Commissions. It keeps the data base of all applicants as well as those who are currently serving. The correspondence between the Mayor and applicants is also handled by the Clerical Center. The Clerical Center assists the public with information about all County, State and Federal government agencies and community agencies and services. The Clerical Center receives, logs, and refers complaints. It administers the issuance of disabled parking placards island wide. The Clerical Center is the agency that is responsible for reservations of the Aupuni Center Conference Room, and the County Building Conference Rooms (Hamakua & Puna), issues forms and keys, and maintains the calendar of events for those venues. Program Objectives 1. Assist the clerical workload of the Mayor's Office, the Cost of Government Commission, Geothermal Energy Working Group, Committee on Early Childhood, the Committee on the Status of Women, and all County departments and agencies daily. 2. Process all applicants for Hawai'i County Boards and Commissions, keep data base of applicants and active members current. 3. Maintain a system for complaints for quick retrieval and follow -up within a maximum two -week turn around time. 4. Respond immediately and efficiently to citizens who walk in or call for information, direction and inquiries about various programs and services. 5. Perform daily issuance of disabled parking permits, maintain/update files with entry of data into the centralized statewide database. 6. Take reservations for Aupuni Center Conference Room, and County Building Conference Rooms (Hamakua & Puna), issue forms and keys, and maintain calendar of events. 138 MANAGEMENT CLERICAL SERVICES CENTER Program Highlights 1. Provided administrative, secretarial and clerical assistance to Executive Assistants and Public Relations Specialist in special projects, Boards and Commissions, legislative issues, Sister -city communications. 2. Administered Disabled Parking Program. 3. Processed applicants for Hawai'i County Boards and Commissions. 4. Managed Aupuni Center Conference Room. Took reservations and maintained calendar of events. 5. Coordinated mayoral gifts for visiting groups and dignitaries and provided gifts for mayor's staff for travel. 139 MANAGEMENT CLERICAL SERVICES CENTER Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Assignments Received 499 650 650 Volume 2,757 11,500 5,000 Disabled Parking Permits Issued 4,645 5,000 5,000 Complaints Received 128 150 150 Boards and Commission Applications processed 86 150 150 Aupuni and County Conference Rooms reservations 466 1,000 500 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 8 8 8 Salaries and Wages 288,748.66 269,845 255,592 Operations 13,207.64 61,625 61,625 Equipment - 200 200 Program Total 302,156.30 331,670 316,942 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Clerical Services Assistant 4 4 4 Clerical Services Staff Assistant 1 1 1 Clerical Services Supervisor II 1 1 1 Immigration Information Specialist 1 1 1 Administrative Specialist 1 1 1 Total 8 8 8 140 MANAGEMENT COMMITTEE ON THE STATUS OF WOMEN Program Description The Committee on the Status of Women provides the women of Hawaii County with a supportive network and a community voice with which to advance the status of women. Program Objectives 1. Sponsor and coordinate an island -wide essay contest to increase awareness among students on the accomplishments of women in Hawaii County for Women's History Month. 2. Sponsor and coordinate the Hawaii County "Women's Hall of Fame" event honoring up to six women from throughout Hawaii County for their accomplishments and for being positive role models to others. This raises awareness of women's worth and value in our communities while simultaneously building self - esteem and educating others regarding equality. 3. Coordinate internet safety presentations for parents throughout the island. 4. Participate in at least one community event during Women's Health Month. 5. Continue to promote equal pay awareness and voter registration for women. 6. Continue to promote Teen Dating Violence Prevention/Education awareness. 7. Participate in local and/or off -island meetings by sending at least one representative to a statewide conference. The purpose of which will be to share information with the committee members on current programs, legislation or issues that affect the status of women. 8. Continue to annually update and make available on the County website the Urgent Services Directory for Families. 9. Hold rotating monthly meetings in East Hawaii, North Hawaii and West Hawaii to better allow participation from the public. 141 MANAGEMENT .... _ ....... COMMITTEE ON THE STATUS OF WOMEN Program Highlights In celebration of Women's History Month, the committee coordinated the annual Real Women Essay Contest for students to recognize a significant woman in their life. Thirty nine essays from students in grades 5 through 12 from public, private, charter and immersion schools were submitted by teachers for judging. An awards luncheon was held on March 21, 2010 to honor 12 awardees, their parents and the participating teachers from 7 schools throughout the island. 2. Coordinated the Women's Hall of Fame event which was held on September 12, 2009 at the Hapuna Beach Prince Hotel. Recognized were Madeline Greene, Lily Inouye, Susan O'Neill and Shizuko Teshima. Matt Levi was master of ceremonies and Melveen Leed provided a special performance. 3. Produced and aired 210 radio spots in April 2010 to educate and elevate awareness on the equal pay issue for women and to urge women to vote. 4. Coordinated Teen Internet Protection presentation to parents and students from Kea'au Elementary, Middle and High School and Ka'u High School in January 2010. 5. Provided depression screening at the Kona Community Hospital's Third Ladies Night Out event on May 22, 2010 held at the Sheraton Keauhou Bay Resort and Spa. 6. Member attended the 6 th Annual International Women's Leadership Conference in Honolulu with a high school student in September 2009. 7. Duplicated DVDs of Dr. Jill Murray's Teen Dating Violence presentation for distribution to middle and high schools and the University of Hawaii and Hawaii Community College. 8. Updated and printed 15,000 copies of the Urgent Services Directory for Families for island -wide distribution throughout the year. 142 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Number of Meetings Held 11 10 12 Events Held 4 4 4 Workshops Held 0 4 1 142 MANAGEMENT COMMITTEE ON THE STATUS OF WOMEN Program Expenditures 143 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Operations 21,341.72 11,169 11,130 Program Total 21,341.72 11,169 11,130 143 This page intentionally left blank 144 MASSSS TRANISSIT AGENCY MASS TRANSIT AGENCY .. DEPARTMENT SUMMARY Mission Statement To improve the lifestyle of the residents of the County of Hawaii by increasing their mobility, and providing accessible transportation alternatives to the private automobile. Department Goals Improve transportation mobility for the public, including service for the mobility impaired. 2. Assist the public in obtaining transportation alternatives to the private automobile through the use of buses, vans, car- pooling, and shared -ride taxis. 3. To allow users of the transportation system to travel to work, health services, educational institutions, business and commerce centers, after school activities, and recreational sites. Program Description The Mass Transit Agency plans, directs, and coordinates the activities of the Hawaii County public transportation system. The agency also provides administrative support for the Hawaii County Transportation Commission. Funding Source and Position Count General Fund $ 1,535,499 General Fund 7 Grant Revenue $ 2,420,000 Grant Revenue - Total Budget: $ 3,955,499 Total Number of Positions 7 145 MASS TRANSIT AGENCY MASS TRANSIT AGENCY Program Objectives 1. Increase system ridership from FY 2010 -11. 2. Resolve and follow -up on all complaints within two weeks. 3. Implement expanded bus service in Puna, Kona, and Hilo. 4. Continue expansion of official bus shelter and bus stop sign program. 5. Complete specifications and bid for additional coach buses. Program Highlights 1. Overall system ridership increased 17% percent compared to FY 2008 -09. 2. Received two 49- passenger buses purchased with ARRA funds. 3. Received five 49 passenger buses and two 33- passenger buses through Federal earmarks. 4. Received two 33- passenger buses purchased with Geothermal Relocation funds 5. Established park & ride lot in Ocean View. 6. Began bus stop implementation program. 7. Equipped buses with video security systems. 8. Equipped buses with vehicle location systems. Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Total Passengers 1,030,057 1,100,000 1,300,000 Salaries and Wages 358,339.78 314,207 359,700 Cost Per Passenger $7.87 $5.23 $5.22 Equipment 3,447,873.83 1,455,000 1,555,000 Program Expenditures 146 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 7 7 7 Salaries and Wages 358,339.78 314,207 359,700 Operations 4,299,162.79 3,984,792 2,040,799 Equipment 3,447,873.83 1,455,000 1,555,000 Program Total 8,105,376.40 5,753,999 3,955,499 146 MASS TRANSIT AGENCY MASS TRANSIT AGENCY Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Automotive Mechanic I 2 2 2 Automotive Mechanic II 1 1 1 Clerk 11 1 1 1 Mass Transit Administrator 1 1 1 Mass Transit Specialist 1 1 1 Transit Operations Assistant 1 1 1 Total 7 7 7 147 This page intentionally left blank 148 M I SS C E L LA Nf E 0 U - SS MISCELLANEOUS ANIMAL CONTROL Mission Statement The Hawaii Island Humane Society (HIHS), contracted by the County to provide animal control services, is a 501(c)3 nonprofit organization, whose mission is to prevent cruelty to animals, eliminate pet overpopulation, and enhance the bond between humans and animals. Goal To investigate and resolve animal - related complaints and enforce animal control laws. To develop comprehensive educational programs and spay /neuter programs aimed at reducing the number of animal - related problems in our community. Program Description The HIHS is responsible for Animal Control contract, which involves enforcing Hawaii County Code Chapter 4 Animal Control related laws and State of Hawaii Laws (Hawai`i Revised Statutes 142). These laws currently include ordinances related to the following: • Vicious Dogs • Stray Animals /Impoundment • Animal Licensing • Cruelty and Neglect HIHS Officers are badged through training provided by HIHS and County agencies. The Animal Control Officers (ACOs) then respond and resolve animal control situations by educating the public about responsible pet ownership and appropriate animal control laws and penalties as well as issuing complaint and comply notices, citations, and vicious dog designations. HIHS Officers are available 24 hours a day, 7 days a week to respond to animal related emergencies. HIHS must accept all animals, regardless of condition, into its three shelters in Kona, Keaau, and Waimea. We are responsible for sheltering and caring for all animals and providing opportunity for reunification with owners. Other services related to the contract include dog licensing, administration of the Spay/Neuter Community Assistance Program, and legislative support of improved animal - related laws. In addition, HIHS provides adoption services, low -cost micro - chipping, education for adults and children, foster -care programs, volunteer opportunities, cat registrations, and basic medical care for shelter animals. HIHS community programs focus on creating better relationships between people and animals, and educating the public on the importance of spaying and neutering. 149 MISCELLANEOUS ANIMAL CONTROL Program Objectives 1. 90% of vicious dog calls will be responded to within 2 hours. 2. 90% of loose animal posing a public safety hazard calls will be responded to within 2 hours. 3. 90% of injured animal related calls will be responded to within 2 hours. 4. 90% of calls for animal control assistance by the police will be responded to within 3 hours. 5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. 6. 90% of license, loose dog and any non - cruelty /neglect cases will be responded to in 48 hours and resolved in 5 working days. 7. 70 Sweeps of problem communities per year. Program Highlights Our Veterinarian, Dr Kristine Henricks, has increased efficiency in surgery techniques, which has enabled us to perform more spay /neuter surgeries, and increase the general level of medical care for all the animals at all facilities. New spay /neuter programs are being implemented that will increase the numbers of surgeries that we can perform. • We are continuing with our feral cat spay /neuter program. The program alters an average of 50 feral cats per month, helping with the overpopulation problem on our island. • A 1 3 /4 acre dog park has opened at the Kea'au Shelter, allowing the shelter and community dogs the opportunity to play and bond with their families. All of our Animal Control Officers completed NACA II Training. As our ACO staff has become more stable, with the average length of service at about 3 years, we are able to invest in training that will enable us to provide better service to the Big Island residents and animals. 150 MISCELLANEOUS ANIMAL CONTROL The following are highlights of what we are working towards in the 2010 — 2011 fiscal year. • HIHS is actively working on finding property to allow us to expand our facility at our Kona location. • HIHS has fully implemented our computer networking, and database system. Now that the system and training is complete, we have access to more complete statistics, better communication between shelters and allow easier information sharing on animal control issues. • We plan on continuing the education and training of our Animal Control Officers. In our current economy, it has become more important to find cost effective training options. • We now have 2 trained employees in our Chemical Restraint Systems. We are now ready to implement a program that will assist in feral dog control. Potentially, this program could expand to include helping the State and Federal Government with their pig and goat removal and control. • We have completed training of our staff and volunteers in disaster preparedness and we stand ready to assist the Red Cross in pet management at Shelters in the event of an emergency. 151 MISCELLANEOUS ANIMAL CONTROL Program Measures 152 FY 2009 -10 FY 2010 -11 FY 2011 -12 Actual Budget Estimate Percentage of vicious dog calls will be responded to within 2 98.65% hours (73 of 74) 90% 90% Percentage of loose animal posing a public safety calls will be 97.52% responded to within 2 hours (197 of 202) 90% 90% Percentage of injured animal related calls will be responded to 99.42% within 2 hours (170 of 17 1) 90% 90% Percentage of animal control assistance by the police will be 99.48% responded to within 3 hours (193 of 194) 90% 90% Percentage of animal cruelty and neglect cases will be 100% responded to in 24 hours and resolved in 14 working days (43 of 43) 90% 90% Percentage of license, loose dog and any non - cruelty /neglect 98.81% cases will be responded to in 48 hours and resolved in 5 (745 of 754) working days 90% 90% Number of sweeps of problem communities per year 1300 > =70 > =70 Animal Intake Stray /Feral 13,269 12,800 12,800 Owner Surrendered 3,214 3,500 3,500 Total Intake 16,483 16,300 16,300 Redeemed 1,289 1240 1240 Adopted 2,746 2000 2000 Adopted animal returned to HIHS for Health Reasons 14 20 20 Euthanized 12,212 14,000 14,000 Adoption Percentage (Based on total intake numbers) 18.14% 18% 18% Adoption Percentage (Based on Adoptable Animals) 77.58% 70% 70% Animal Control Related calls 6,547 8900 8900 Dog License issued 7,145 4,120 4,120 Dog License Fees Collected $20,584.60 $15600.00 $15600.00 152 MISCELLANEOUS ANIMAL CONTROL Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Cat Licenses Issued 1,020 500 500 After Hour Emergency Calls Outs 1,500 1500 1500 Miles Traveled 172,004 140,000 140,000 Dead animals collected 688 450 450 Complaint/Comply Notices Issued 1,260 1500 1500 Citations issued HCC 4 -30 Dog Running Loose 268 450 450 HRS 143 -2 License Violation 59 150 150 HRS 7 -11 -1109 Cruelty to Animals 22 85 85 Other (inc. Vicious Do) 125 65 65 Total Citations 474 750 750 Citations issued to Repeat Offenders 67 50 50 Number of Animal Control Cases 1,786 1875 1875 Number of Animal Pickups 1,102 1200 1200 Number of Trap Rentals 1,179 1000 1000 Spay/neuter CAP coupons issued 2,971 3500 3500 Number of Animal Control Officers Kea`au (also serving Hilo, Hamakua, Kea`au, Puna, Ka`u) 4 4 4 Kona (also serving South Kona, Oceanview) 4 3 3 Waimea (also serving Honoka`a, Waikoloa,Kohala) 2 2 2 Total Animal Control Officers 10 9 9 Program Expenditures 153 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Operations 1,888,179.28 1,860,000 1,982,500 Program Total 1,888,179.28 1,860,000 1,982,500 153 MISCELLANEOUS MISCELLANEOUS COUNTYWIDE COSTS 154 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Animal Control 1,888,179.28 1,860,000 1,982,500 Nonprofit Grants 1,500,000.00 1,500,000 1,500,000 Schools 59,605.71 58,500 58,500 Fringe Benefits State Retirement System 19,370,522.55 20,696,419 20,900,000 FICA 4,986,358.42 5,098,173 5,200,000 County Pensions 82,420.07 94,000 94,000 Health Fund 21,651,282.36 25,994,125 26,300,000 Post-employment Benefits 15,700,000.00 16,490,000 30,000 Worker's Compensation 2,040,003.33 2,300,000 2,300,000 Unemployment Compensation 475,663.03 400,000 275,000 Vacation Pay - 589,423 826,022 Total Fringe Benefits 64,306,249.76 71,662,140 55,925,022 Bond Issue/Debt Service Interest 16,166,961.00 15,887,070 16,692,017 Bond Redemption 23,714,064.00 24,942,759 24,523,130 Total Bond Issue /Debt Service 39,881,025.00 40,829,829 41,215,147 Supplemental Transfers Transfer to Capital Project Fund - - - Transfer to Housing Fund 1,501,860.00 1,161,187 1,014,581 Transfer to Self Insurance Fund - - 1,000,000 Transfer to Solid Waste Fund 19,147,721.00 13,453,532 17,514,790 Transfer to Golf Course Fund 433,418.00 361,379 332,422 Transfer to Disaster/Emergency Disaster/Emergency Fund 100,000.00 100,000 100,000 Transfer to Public Access/Open Space Preserve Fund - - 4,146,000 Transfer to Budget Stabilization Fund - - - Transfer to Highway Fund - - - Transfer to Sewer Connection Loan Fund - 50,000 50,000 Transfer to Sewer Loan Fund - 50,000 50,000 Total Supplemental Transfers 21,182,999.00 15,176,098 24,207,793 Other Costs Provision for Compensation Adjustment - Provision for Payroll Lag Adjustment - - (5,272,016) Sundry Refund 8,683.21 15,000 15,000 Provision for Reallocation - 35,000 35,000 Miscellaneous Insurance Claims & Judgments 480,074.28 750,000 750,000 Public Safety Disaster/Emergency 202,318.90 250,000 25,000 Miscellaneous (Block & Housing Grants, Home P m) 4,762,633.87 - - I Reapportionment Commission - 7,000 75,000 Charter Commission 25,095.15 50,000 - Total Other Costs 5,478,805.41 1,107,000 (4,372,016) 154 PARKS' & RE--l-'.,CREATION PARKS & RECREATION DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Service • Provide and/or facilitate a wide array of services and opportunities that meet the needs of the Big Island community while maintaining cultural uniqueness of our rich heritage, diversity and the aloha spirit • Conduct the P &R "Service Survey" to evaluate the quality of services provided and report the results quarterly • Keep the public informed of the availability of programs and facilities via various media outlets including a departmental web site Facilities Provide safe, clean, enjoyable, accessible and aesthetically pleasing facilities by: • Implementing the transition plan for ADA compliance • Implementing the transition plan for playground safety and equipment • Continue to develop and implement maintenance standards • Maintaining a 5 year plan for repairs and maintenance • Providing regular facilities and safety inspections and monitoring the results and recommendations • Determine the need for additional recreational facilities throughout the Big Island via public meeting and service surveys. • Assess current facility use and analyze for optimum utilization Fiscal Responsibility • Refine fiscal management and performance of the department • Develop alternative strategies to generate supplemental resources in order to maintain and enhance operations (grants, cost sharing, donations, etc.) Partnerships • Pursue help from persons and groups to improve and maintain recreational facilities and enhance programs Funding Source and Position Count General Fund $17,188,853 General Fund 459 Grant Revenue $ 90,000 Grant Revenue Other $ 429,900 Other _ Total Budget: $ 17,708,753 Total Number of Positions 459 155 PARKS & RECREATION ...... DEPARTMENT TMENT SUMMARY Department Goals (continued) Sa e • Provide proper safety equipment for all employees • Maintain, update and keep all employees current with health and safety requirements and testing, such as hearing tests, hepatitis immunization for covered individuals, CDL licenses, etc. • Perform regular safety inspections of all facilities • Provide a mechanism to address safety concerns of all employees Training • Provide for personal and professional growth opportunities for all staff • Provide training for the public in areas that will help P &R carry out its mission or enhance its staff's personal growth 156 PARKS & RECREATION 'ALAS CEMETERY Program Description The `Alae Cemetery provides an affordable and accessible public memorial park to accommodate the burials of the general public regardless of race, color, creed, or financial standing. Program Objectives 1. Conduct maintenance and repair activities. Program Highlights • Provided custodial facility support for the Annual Ireito Hoyo Service. Program Measures *Acres Maintained has been changed to Acres Developed Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Total Acreage 31 31 43 Acres Developed* 31 31 43 Burials 61 75 75 *Acres Maintained has been changed to Acres Developed Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Number of Positions 4 4 4 Salaries and Wages 125,856.89 125,590 153,534 Operations 3,365.05 10,170 23,900 Equipment 1,539.50 1,440 800 Program Total 1 136,761.44 137,200 178,234 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Park Caretaker I 2 2 2 Power Mower Operator 2 2 2 Total 4 4 4 157 PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAI'I Program Description The East and West Hawaii Veterans Cemeteries accommodate the local burial needs of Big Island Armed Forces veterans and eligible members. Program Objectives 1. Continue to coordinate development of the East and West Hawaii Veterans Cemeteries with the Veterans Advisory Committee and the Department of Defense. 2. Continue maintenance of cemetery grounds. 3. Assign and record all burials. Program Highlights • Assist in the continual expansion of the West Hawaii Veterans Cemetery. Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Total Acreage 80 80 80 Acres Developed 23 23 27 Burials 206 220 220 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Number of Positions 5 5 5 Salaries and Wages 111,907.82 118,706 140,428 Operations 18,282.23 24,255 56,160 Equipment 2,309.25 2,160 1,200 Program Total 132,499.30 145,121 197,788 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Equipment O erator II Temp I 1 1 Park Caretaker 1 3 3 3 Veterans Cemetery Caretaker/Equip Caretaker/Equip Operator 1 1 1 Total 5 5 5 158 PARKS & RECREATION RURAL CEMETERIES Program Description The Parks Maintenance Division ensures that the grounds and facilities of cemeteries in Hamakua, Kohala, and Kona are properly maintained. Program Objectives 1. Continue maintenance of cemetery grounds. 2. Assign and record all burials. Program Highlights None. Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Cemeteries 7 7 7 Program Total 1,721.94 700 525 North Hilo/Hamakua District: Honoka`a, Kukuihaele, Kuka`iau, Lau ahoehoe 4 4 4 North /South Kohala District: Hawi, Waimea 2 2 2 North /South Kona District: Keo u 1 1 1 Program Expenditures 159 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Operations 1,721.94 700 525 Program Total 1,721.94 700 525 159 PARKS & RECREATION HAWAII COUNTY BAND Program Description The Hawai'i County Band was established in 1883 and has provided music for parades, concerts, festivals, ceremonies, and other special events throughout the entire Big Island for the past 128 years. Presently, the Hawai'i County Band performs as a representative of the County of Hawai'i and continues to enhance events throughout all districts of the island by providing entertaining and appropriate music. The band also serves as a musical resource for the County and State of Hawai'i. County Band was established in 1883 and has provided music for parades, concerts, festivals, ceremonies, and other special events throughout the Big Island for the past 128 years. Presently, the Hawaii County Band performs as a representative of the County of Hawaii and continues to enhance events throughout all districts of the Big Island by providing entertaining and appropriate music. The band also serves as a musical resource for the County and State of Hawaii. Program Objectives 1. Provide musical services for the island residents and visitors by working with community organizations and providing 40 musical services annually (e.g. parades, ceremonies, festivals, concerts and special events.). 2. Provide 11 monthly Mo`oheau Bandstand concerts that are entertaining, educational, musically challenging, and historically significant. 3. Sponsor the Intermediate and High School Concert Band Festival, which showcases school bands from the Big Island and elsewhere. 4. Feature at least two young musicians as soloists at the April or May Mo`oheau Bandstand Concert, which provides musically educating opportunities for the young people of the County of Hawaii, annually. 5. Introduce 20 new musical pieces per year to provide musical challenges to the band members. Program Highlights • Provided 43 performances during fiscal year 2009 -2010. • 12 monthly Mo`oheau Bandstand Concerts (100 year tradition). All were well attended and well received by the crowd. • Annual May Mo`oheau Bandstand Concert featured high school students as soloists • Sponsorship of the annual Intermediate and High School Band Festival • July 4 th Mo`oheau Bandstand Concert in conjunction with the Jaycees Fireworks Display • Participated in Veterans ceremonies (Veterans Day, Club 100 and Memorial Day) 160 PARKS & RECREATION HAWAII COUNTY BAND Program Highlights (continued) Participated in various parades throughout the island (Volcano Independence Day, Waimea Aloha Festival, Kona Coffee Festival, Hilo Christmas Parade, International Festival Parade, Pahoa Christmas Parade and Merrie Monarch Parade). Participation in various civic events (Alzheimer's Association's Memory Walk, Portuguese Day, Kamehameha Day and Pana`ewa Zoo's Tiger's birthday) Organized the Big Island Intermediate and High School Select Band Festival. 161 PARKS & RECREATION HAWAII COUNTY BAND Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Performance Services 43 40 40 Rehearsals 97 92 92 Estimated Attendance 6,248.99 4,075 4,075 20 Parades 50,000 50,000 50,000 5 Ceremonies 3,000 3,000 3,000 22 Concerts 5,000 5,000 5,000 8 Special Events 5,000 5,000 5,000 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 40 40 40 Salaries and Wages 222,314.17 249,109 258,014 Operations 6,248.99 4,075 4,075 Program Total 228,563.16 253,184 262,089 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Band Director 1 1 1 Assistant Band Director (Hrl) 1 1 1 Musician I (Hrl) 4 4 4 Musician II (Hrl) 7 7 7 Musician III (Hrl) 10 10 10 Musician IV (Hrl) 9 9 9 Musician V (Hrl) 8 8 8 Total 40 40 40 Note: All positions are part-time with the exception of the Band Director. 162 PARKS & RECREATION WEST HAWAII BAND Program Description The West Hawaii Band provides music for parades, ceremonies and other events, principally in the Hamakua, Kohala and Kona districts, to support and inspire traditional and emerging cultural, charitable, educational, recreational and economic activities, and provides musical enjoyment and satisfaction for residents and visitors of diverse ages and backgrounds, through performance and rehearsal. Program Objectives 1. Provide musical services for island residents and visitors by working with community organizations and providing 20 — 25 musical services annually. ( eg. Parades, ceremonies, festivals, concerts, and special events) 2. Provide 6 monthly concerts that are entertaining, educational, musically challenging and historically significant. 3. Feature a young musician as soloist at the March or May monthly concert, to provide music education opportunities for the young musicians of Hawai'i County. 4. Introduce 20 new pieces per year to provide musical challenges for the band. Program Highlights 1. Provided inspirational and specific music for the Boy Scouts and residents of the Life Care Center. 2. Annual participation in Kona Coffee Festival, Kamehameha Day, Aloha Week celebration and Veterans Group events. 3. Offered students and other instrumentalist's chances to play diverse and meaningful music within a group. 4. Provided flourish for community parades, ceremonies and other gatherings. Program Measures 163 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Performances 18 20 20 Rehearsals 47 50 50 163 PARKS & RECREATION WEST HAWAII BAND Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 19 19 19 Salaries and Wages 19,549.45 23,614 23,167 Operations 4,909.40 - - Equipment - - i Program Total 24,458.85 23,614 1 23,167 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Assistant Band Director (Hrl 1 1 1 Musician I (Hrly) 4 4 4 Musician II (Hrl 7 7 7 Musician III (Hrl 6 6 6 Musician IV (Hrly) 1 1 1 Total 19 19 19 Note: All positions are part-time. 164 PARKS & RECREATION ADMINISTRATION Program Description The Parks & Recreation Administration provides organizational support services to all the divisions /sections and bands to achieve the development and implementation of the department's mission. Program Objectives 1. Continue to distribute P &R Service survey at all staffed facilities and activities /events conducted by the department. 2. Continue to update information for Divisions and Sections on the County of Hawaii website on a timely basis. 3. Continue implementation of the transition plan for accessibility to public facilities during the fiscal year. 4. Continue implementation of the transition plan for playground safety and accessibility during the fiscal year. 5. Maximize resources by encouraging the "Friends of the Park" program and identify a minimum of five community service projects that focus on maintenance and /or improvements to park facilities. 6. Provide at least one technical job specific training for 50% of administrative staff. Program Highlights CIP Projects Completed in FY 09 -10: • Ho`olulu Park — Walter C. K. Victor Stadium Fence Repairs • Volcano Park/Cooper Center Accessibility Improvements • Onekahakaha Beach Park — Demolition of Pavilion #7 • Kolekole Gulch Park— Demolition of Pavilion #1 • W.H. Shipman Park — Backstop & Fence Replacement • Keikiland Playground Accessibility Improvements • Pomaikai Senior Center Accessibility Improvements • Hilo Drag Strip — ATV /MX Track — New Chain Link Fence for Pit Area • Pahala Baseball Field Backstop Repair/Replacement • Edith Kanakaole Multipurpose Facility Roof Repairs • Na`alehu Park — Basketball and Tennis Courts Resurfacing • Pahoa Neighborhood Park — Playground Equipment • Hawaiian Beaches Park — Playground Equipment • William Charles Lunalilo Playground — Playground Equipment • Honomu Park — Baseball Field Fencing • Mt. View Park — Baseball Field Backstop Repairs /Replacement 165 PARKS & RECREATION ADMINISTRATION • Hilo Municipal Golf Course Clubhouse Building Grease Trap Replacement • Ikuo Hisaoka Gymnasium Restoration Phase I • Laupahoehoe Point Gymnasium Re- Roofing and Repairs • Waikoloa Park (Ho`oko) Improvements In -House Projects: • Ainaloa Park Parking Lot Restriping • Carvalho Park — Parking Lot Fence Installation • Kahakai Park — Tree Removal for Civil Defense Siren • Keopu Cemetery — Burial Investigation Volunteer Projects: • Eagle Scout Project (Jeremy Butterfield): NAS Swimming Pool New Seating Area w /Bleachers • Friends of Honoka`a Swimming Pool — Honoka`a Swimming Pool Circulation System Modifications • Kona Lions Club — New Comfort Station at Higashihara Park • Kailua Rotary Clubs — Higashihara Park/Kamakana Playground Repairs and Enhancement • Cooper Center — Volcano Park/Cooper Center New Lanai Canopy • Eagle Scout Project (Chris Wyriek) — Beautification of Veterans Cemetery I 166 PARKS & RECREATION ADMINISTRATION Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Camping Permits Issued 3,998 5,000 5,000 Pavilion Permits Issued 2,310 2,000 2,000 No of Completed Service Surveys 1,962 3,000 3,000 Surveys Rating Quality of Service as More than Satisfacto 93% - 4,500 Surveys Rating Quality of Service as Satisfactory or eater 99% 85% 85% Surveys Rating Facilities as Adequately Maintained 99% 85% 85% Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 23 23 23 Salaries and Wages 1,043,516.19 978,888 955,880 Operations 680,598.04 1,192,797 1,209,925 Equipment 36,028.77 3,000 4,500 Program Total 1,760,173.00 2,174,685 2,170,305 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Parks & Recreation Director 1 1 I Deputy Parks & Recreation Director 1 1 1 Account Clerk 3 3 3 Accountant I 2 2 2 Accountant IV 1 1 1 Architectural Drafting Tech I 1 1 1 Architectural Drafting Tech II 1 1 1 Clerk II 1 1 1 Clerk III 2 2 2 Contracts Clerk 1 1 1 Human Resources Assistant 1 1 1 Park Projects Manager 3 4 4 Park Planner 1 1 1 Human Resources Technician I 1 1 1 Human Resources Specialist 11 1 1 1 Private Secretary 1 1 1 Total 22 23 23 167 PARKS & RECREATION PARKS MAINTENANCE Program Description The Parks Maintenance Division maintains neighborhood parks, beach parks, playgrounds, ball fields, and other recreational facilities; undertakes construction, repairs and renovation projects for buildings, equipment and grounds; operates a plant nursery to support landscaping and beautification projects; operates a storeroom for departmental maintenance supplies. Program Objectives 1. Maintain completion range of 3200 -3500 work orders on an annual basis. 2. Undertake two parks improvements projects per district (18). • One of which supervisor to work with a community group to improve the parks — 1 park per district minimum. 3. Monitor complaints filed for strategic planning purposes for maintenance and services improvements. • Record type, number, district, etc. of complaints and implement necessary maintenance procedures, standards, training, discipline, etc. for corrections. • Make annual inspections of facilities with responsible supervisor. (9 districts) Analyze and discuss methods of improvements. 4. Provide for safe facilities and grounds. • Conduct safety inspections of facilities: Weekly by supervisors (52 per supervisor = 468 total inspections /year). Superintendent to conduct safety inspections on all facilities on a semi- annual basis. • Correct hazards on a timely basis. 5. Provide for a safe working environment. • Participate with department safety committee and discuss and evaluate accident reports. • Correct any hazardous conditions or practices. • Provide a minimum of one safety instructional sessions per crew each month. • Review and upgrade Park Maintenance Safety and Health Program to include required written safety programs and HIOSH safety training documentation. Full implementation and HIOSH compliance of Parks Maintenance Respirator, Hearing Conservation, and Fall Protection Safety Programs by June 30, 2010. 6. Continue to perform random checks of facilities. 168 PARKS & RECREATION PARKS MAINTENANCE Program Highlights • Completed 3245 work orders. • 93 park improvement projects were completed by Parks Maintenance crews and volunteer groups. • Conducted 169 safety training sessions. Program Measures Facilities Maintained: FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Beach Parks 37 37 37 Parks & Playgrounds 51 51 52 Gyms & Recreation Centers 30 30 30 Swimming Pools 9 9 9 Tennis Facilities 20 20 20 Other Facilities 40 40 40 Complaints Received 58 50 50 Beautification Projects 93 110 100 Work Orders Completed 3245 2,800 3200 Training Sessions 169 150 125 Program Expenditures 169 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 150 150 150 Salaries and Wages 4,681,357.03 4,412,553 4,485,717 Operations 2,252,017.38 2,218,220 2,329,900 Equipment 210,991.65 5,000 6,300 Program Total 7,144,366.06 6,635,773 6,821,917 169 PARKS & RECREATION PARKS MAINTENANCE Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Building & Grounds Utility Worker 2 2 2 Building Maintenance Helper — Temp 2 2 2 Building Maintenance Worker 3 3 3 Building Maintenance Worker- Temp 1 1 1 Building Repair and Maintenance Supervisor 1 1 1 Clerk II 1 1 1 Custodian/Groundskeeper I - 2 2 Electrical Pump-Mechanical Electrician 2 2 4 Electrician 1 1 1 Equipment O erator I 2 2 1 Equipment O erator II 5 5 6 Equipment O erator II- Temp 2 2 2 Laborer 11 6 6 6 Laborer 11- Temp 1 1 1 Lead Maintenance Electrician 1 I 1 Lead Plumber 1 1 1 Lead Carpenter-Cabinet Maker 1 1 1 Carpenter-Cabinet Maker 2 2 2 Mechanical Repair Welding Supervisor 1 1 1 Mechanical Repairer- Temp 1 1 1 Mechanical Repairer-Welder 3 3 3 Nursery Worker I 1 1 1 Park Bldg & Grounds Maintenance Supervisor 1 1 1 Park Caretaker I 52 50 50 Park Caretaker I — 3/5T 1 1 1 Park Caretaker I— 1 /2T 4 4 1 Park Caretaker I — 2/5T 4 4 1 Park Caretaker II 5 5 5 Park Caretaker III 1 1 1 Park Caretaker III- Temp 1 1 2 Park Construction & Maintenance Supervisor 1 1 1 Park District Superintendent 1 1 1 Park Facilities Refuse Collector 3 3 3 Park Maintenance Supervisor I 1 1 1 Park Maintenance Supervisor 11 4 4 3 Park Maintenance Supervisor III 1 1 1 Park Maintenance Supervisor IV 2 2 2 Plumber 2 2 2 Power Mower Operator 5 5 5 Power Mower Operator- Temp 1 I 1 Senior Account Clerk 1 1 1 Storekeeper 1 1 1 170 PARKS & RECREATION PARKS MAINTENANCE Personnel Position Summary (continued) Superintendent of Park Maintenance 1 1 1 Tractor Mower Operator 9 9 9 Tractor Mower Operator- Temp 1 1 1 Tree Trimmer 3 3 3 Tree Trimmer Tern 1 1 1 Tree Trimmer-Equipment Operator II 1 1 1 Tree Trimmer -Heavy Truck Driver 1 1 1 Tree Trimming Crew Supervisor 1 1 I Tree Trimming — Park Maintenance Supervisor 1 1 1 Total 150 150 147 171 PARKS & RECREATION RECREATION Program Description The Recreation Division plans, conducts, arranges or promotes organized recreation, athletics, crafts and other leisure time activities for all age groups at recreation centers and facilities throughout the County of Hawaii. Program Objectives 1. Provide introductory instruction in all recreational facilities in at least 4 of the following sports (basketball, baseball, volleyball, track and field, tennis, flag football, badminton) for children and adults, one or more in each respective season (i.e. Fall — basketball; Winter — baseball and track/field; Spring — volleyball; summer — tennis /flag football). 2. Provide at least six seasonal arts and craft activities for children and adults in all recreational facilities (i.e. Fall — Halloween /Thanksgiving/Christmas craft activities; Winter — Valentines /St. Patrick/Easter activities; etc.). 3. Maintain a safe facility, free of hazards for all activities, patrons and employees by conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a quarterly basis. 4. Plan, organize and implement a minimum of two district -wide events in each respective district that is responsive to the respective community's needs and interests (i.e. Hilo District — The Biggest Easter Egg Celebration; Hamakua District — Hamakua Fun Day; etc.). 5. Develop a minimum of six partnerships with other recreation providers as well as community organizations to maximize service and activities to the public (i.e. summer camping program in partnership with the YMCA). 6. Provide quarterly training for the P &R staff on various issues, ADA concerns, safety issues, self - improvement /enhancement, etc. 7. Provide the Department with at least two ADA training sessions. 8. Provide complete fingerprinting background checks on all new employees, temporary hires and volunteers who work in close proximity to children. 172 PARKS & RECREATION RECREATION Program Highlights 1. KALAE IKI BASEBALL CLINIC. The 8 th Annual Kalae Iki Baseball Clinic was held at Kona's Old Airport Ball fields on July 17 — 19, 2009. This 3 -day clinic was conducted with the NCAA Division One baseball coaches and a couple of former Major League players sharing their expertise and knowledge of this sport with the participants. Sponsored through the generosity of the Jack Gifford Foundation (who paid for the airfare and rooms for the coaches), the Betty Kanuha Foundation (t- shirts, ice and water for three days), along with donations from P &R Director Robert Fitzgerald and lakai Baptiste. The County of Hawaii Department of Parks & Recreation provided the pizzas and hot dogs with the donations received. This one of a kind baseball clinic which is free attracted over 300 participants from all over the island as well as from the mainland, including coaches and volunteers that assisted on the field. Where in the USA could you attend a free clinic involving top notch college baseball coaches? The Answer - Kailua Kona. 2. OHANA SHORELINE FISHING TOURNAMENT: The Ohana Shoreline Fishing Tournament was held on August 21 — 23, 2009. This has become an island -wide event with Recreation staff from the Hilo, Hamakua, and the North/South Kohala Districts working together to organize this event to make this event what it is today, the "Best Family Fishing Tournament in Hawaii ". This annual family fun event attracted over 300 entrants from around the Island. Donations were received from businesses throughout Hawaii and the mainland for prizes, and other prizes were purchased with registration fees collected for the weigh -in day on the last day of the tournament. 3. HALLOWEENZOO BOO: Zoo Boo was held in conjunction with our own Pana'ewa Zoo's Pamela Mizuno and our Hilo District staff. It provided fun, games and prizes for the hundreds of youngsters that attended this event on October 31, 2009. 4. FURLOUGH FRIDAYPROGRAM: The Furlough Friday program was very successful island -wide, but especially in the West Hawaii District. This program provided over a hundred children with a safe place to be and have fun during the Department of Education's 17 Furlough Fridays. Our staff pulled together all their resources to provide the best learning experience possible. 173 PARKS & RECREATION RECREATION Program Highlights (continued) 5. TRUNK AND TREAT. The Trunk and Treat program was held at various sites in the Puna District on October 31, 2009. It allowed the children of rural communities such as H.O.V.E. to go to a designated site where they could get treats from the trunks of peoples' car. This program provides a safe meeting place for children of communities where homes can be far and few between. 6. HALL 0 WEEN FUN NIGHT. Halloween Fun Night "Candyland" which is co- sponsored by the Recreation Division and Solid Rock Ministries was held on October 31, 2009. This annual event at the Kailua Park provides a one of a kind experience for youngsters and adults in the Kona District. 7. TRACK & FIELD: The Age group meet was held on February 6, 2010, simultaneously at both the Keaau High School Track Oval and the Konawaena High School Track Oval. We had about 800 youngsters at the East Hawaii track meet and about 500 at the West Hawaii meet. On February 20, 2010, after a one year hiatus, we brought back to the relief of many, our popular exponent track and field meet. This meet gives a child with a smaller physical stature at a certain age an opportunity to compete against other participants with similar physical stature. This meet was also held at the same venues as the Age Group Meet. The number of participants again was over the 1,300 mark. Because this program is free, and there is a push for more individual athletic activities, we expect the numbers to rise. 8. HERSHEY TRACK & FIELD: On March 13, 2010, we held the Hershey Track & Field meet at the Konawaena High School Track Oval. This outstanding program is sponsored in part by the Hawaii Recreation and Parks Association ($1500), Hershey (t- shirts), Konawaena High (free facility use), and P &R. 9. FOOTBALL CLINIC. The Hawaii Football Clinic featured the University of Hawaii assistant football coaches who provided a free clinic for West Hawaii (Old Kona Airport field) on June 23, 2010 and for East Hawaii (Wong Stadium) on June 24, 2010. Though the attendance numbers were not what we had hoped for on the West side, by holding more of these clinics with more advertising and more input from our staff the number of participants for future clinics should show an increase. 174 PARKS & RECREATION RECREATION Program Highlights (continued) 10. END OF SCHOOL BLAST. Our Hamakua staff participated in the Kalanianiole Elementary School End of School work with the Department of Education to provide children with a fun and safe environment to recreate not only at our facilities at DOE facilities as well. Program Measures Program /Events FY 2009 -10 Countywide Participants Actual FY 2010 -11 Countywide Participants Budget FY 2011 -12 Countywide Participants Estimate Instructional Sports Program (Baseball, Softball, Basketball, Floor Hockey, Pickle Ball, Volleyball, Tennis, Track & Field, Croquette) 1,193,178 1,250,000 1,250,000 Arts & Crafts 33,854 30,000 35,000 Organized P &R Sports Games /Clinics (Baseball, Basketball, Volleyball) 567,495 495,000 570,000 Music and Dance 151,735 50,000 150,000 Drama, Storytelling, Puppetry 13,775 9,000 14,000 Physical Fitness /Aerobic for Tots to Senior Citizens 150,392 110,000 151,000 Island -wide Exponent and Age Group Track and Field* Easter Egg Celebrations* Hamakua Fun Day Celebration* Halloween Haunted Houses /Contests* Elks Hoop Shoot Contest* Martial Arts Demonstration/Fair /Clinic* Bicycle Program* Air Rifle/BB Gun Safety Program* Outdoor/Nature Activities/Hiking Programs 38,108 15,000 40,000 `Ohana Fishing Day/Fishing Derbies* Special Events* 238,658 250,000 250,000 TOTAL 2,387,195 2,209,000 2,625,914 Persons Utilizing Facilities — Total 2,486,161 2,830,000 2,734,777 *Activities combined under Special Events 175 PARKS & RECREATION RECREATION Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 45 45 45 Salaries and Wages 1,709,498.04 1,583,597 1,569,643 Operations 608,426.78 711,450 706,800 Equipment 12,932.07 100 100 Program Total 2,330,858.89 2,295,147 2,276,543 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Account Clerk 1 1 1 Clerk II 1 1 1 Recreation Administrator 1 1 1 Recreation Director II 22 22 22 Recreation Director II — 1 /2T 1 1 1 Recreation Director IV 5 5 5 Recreation Specialist II 2 2 2 Recreation Technician 11 1 1 1 Recreation Technician II — 1 /2T 3 3 3 Recreation Technician 1II 3 3 3 Recreation Technician III — 3/4T 1 1 1 Recreation Technician III — 1 /2T 3 3 3 Recreation Technician III — 2/5T 1 1 1 Total 45 45 45 176 PARKS & RECREATION SUMMER AND INTER - SESSION PROGRAM Program Description The Summer and Inter - Session Program provides for the County of Hawai`i's elementary school children, a five to six week, diversified recreational program, including team sports, games, arts and crafts, drama, music, dance, etc. highlighted with excursions and enrichment activities. Program Objectives 1. Conduct a minimum of 20 Summer Fun programs island -wide. 2. Continue to conduct longer programs hours at majority of the sites. 3. Work in partnership with the Department of Education Child Nutrition Program and with HCEOC to sponsor free lunch programs for all summer fun sites that qualify and meet the requirements for this program. 4. Supplement the regular Summer Fun program with various enrichment -type programs for those willing to pay the higher fee: • Develop and implement a teen -scene program at the Pu`u`eo Community Center in East Hawaii, teaching life's skills with emphasis on leadership training. This will run for seven weeks from 8 a.m. to 3 p.m., targeting teens 12 — 17 years old, at a cost of $175.00 teen. • Conduct a Summer Fun Explorations Program at the Hilo Armory to run for seven weeks from 8 a.m. to 3 p.m. and target children in grades 1 — 4, at a cost of $175.00 per child. 5. Develop a minimum of (8) Winter Intersession programs island -wide. 6. Integrate children with disabilities into the summer and inter - session programs wherever possible, through the assistance of the Therapeutic Specialist. 177 PARKS & RECREATION SUMMER AND INTER - SESSION PROGRAM Program Highlights The 2010 Summer Fun Program was a 6 week program, a week longer than the 2009 program due to a change by the Department of Education to a longer Summer break schedule. This program saw significant increases in the registration at some sites such as Waiakea Uka Gym with over 100 children signing up and at Kekuaokalani Gym and Old Airport pavilion with a combined total of over 200 children registering. Probably the most affordably priced summer program on the island and or the state. We expect to see an increase in the number of children registering for the program next year, especially with the economic situation not showing much improvement. More sites this year qualified for the free Summer Lunch program. Summer Food Service Program was made available to 17 Summer Fun sites that qualified for the reimbursable USDA lunch program. HCEOC and the Department of Education provided the lunches to these sites. The following are the sites that qualified: Hilo District. Andrews Gym, Hilo Armory, Kawananakoa Gym, Piihonua Gym, Puueo Teen Program, Waiakea Uka Gym, Wainaku Gym. Hamakua District. Honokaa Gym, Papaikou Gym. Puna District. Hawaiian Beaches, Pahoa Community Center, Shipman Gym. NIS Kohala District.. Hisaoka Gym, Waimea Community Center. NIS Kona District. Kekuaokalani Gym, Kona Old Airport Pavilion, Yano Hall. A total of 16,152 lunches were served to the children during the 6 week summer fun program. 2. In addition to the Summer Fun Programs the Hilo Armory had a special enrichment Summer Exploration Program which offered many additional activities for the children that registered. Three sites offered a three week 2009 Winter Intersession Program. Sites were: Kawananakoa Gym, Wainaku Gym, and Waiakea Uka Gym. Other island -wide sites adjusted their hours of work to accommodate the children and teens on the DOE Fall and Spring breaks. 178 PARKS & RECREATION SUMMER AND INTER - SESSION PROGRAM Program Measures PROJECTED SITES/POTENTIAL ENROLLMENT INCLUDING SUMMER/INTER- SESSION /AFTERNOON PROGRAMS Districts FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Persons Served — Summer Fun/Intersession 2,250 2,700 2,700 PROJECTED SITES/POTENTIAL ENROLLMENT INCLUDING SUMMER/INTER- SESSION /AFTERNOON PROGRAMS Districts Regular Summer Fun Sites Enrich- ment Prog Summer Fun Acad Teen Prog Aquatic Enrich- ment Pro After- noon Prog Leader ship Camp Special Events Inter- Sessions Total Sites Total Children Hilo 7 294,230 1 1 1 299,344.80 5 1 531,011 5 19 1,000 Puna/Ka`u 7 3 0 10 700 Hamakua 5 - 3 0 8 650 N/S Kona 5 - 2 1 8 950 N/S Kohala 3 2 - 3 8 500 TOTAL 27 0 1 1 1 0 1 15 1 0 0 9 53 3,800 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 65 96 86 Salaries and Wages 180,513.50 230,787 252,111 Operations 118,831.30 294,230 278,900 Program Total 1 299,344.80 525,017 1 531,011 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Activity Aide 62 89 83 Activity Technician I - - - Activity Technician III 3 7 3 Total 65 96 86 179 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Description The Ho`olulu Complex assures the safe, sanitary and efficient use of all facilities at the Ho`olulu Complex (Dr. Francis F. C. Wong Stadium, Afook - Chinen Civic Auditorium, Edith Kanakaole Multi- Purpose Stadium, Walter Victor Baseball Complex, Aunty Sally Kaleohano's Luau Hale, Butler Building and Hilo Drag Strip). Maximizing the use of all facilities by servicing everyone in an equitable and fair manner, and through careful scheduling and accommodating of: 1. Public requests for private parties and sports activities. 2. Professional or non - profit agencies that promote East Hawaii or island -wide events. 3. School activities and sporting events. 4. Agencies that promote activities for statewide, national or international participants. 5. County and department functions. Program Objectives 1. Provide clean, safe and well- maintained facilities: a. Close each facility once per year for general clean up and minor repairs. b. Pressure wash each facility once every quarter. c. Check on safety hazards daily. d. Clean and sanitize facilities before and after events in 99% of the cases. e. Work with Safety Committee to have courtesy safety inspection annually. 2. Provide a well- manicured playing surface at all ballfields (Wong Stadium and Walter Victor Baseball Complex): a. Mow lawn weekly, weather permitting, 90% of the time. b. Close each ballfield at least one week annually for field renovations. c. Aerate ballfields semi - annually. d. Fertilize ballfields quarterly. 3. Provide training for staff: a. Conduct safety talks on different topics every month. b. Retrain employees on equipment use semi - annually. c. Have supervisors conduct equipment maintenance training and have equipment maintained weekly. d. Provide refresher course on Material Safety Data Sheet annually. 180 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Objectives (continued) 4. Enforce rules and educate sponsors: a. Comply with Federal ADA, State OSHA, County, Department and Complex rules and regulations. b. Revise rules annually. c. Distribute rules with all applications. 5. Work with Hilo Jaycees, Lehua Jaycees, Intake Service, schools and community groups for improvements to the Ho`olulu Complex: a. Complete one major improvement project. b. Do beautification/landscaping project for each facility annually. 6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an estimated 2,400 activities annually. Program Highlights • The following major events were held at the Ho`olulu Complex: State AJA Baseball Tournament American Cancer Society's Moonlight Madness Walk Hilo Orchid Society Show Hawaii Export Nursery Trade Show UHH Basketball Shoot - Out - Women's Merrie Monarch Festival Hilo Jaycees' County Fair Haili Men's Volleyball Tournament Christmas Craft Fairs Big Island Association of Nurserymen's Show and Sales General and Primary Elections Site Jehovah's Witnesses Conventions Robotics Competition and Awards Banquet (with the University of Hawaii at Hilo) The Ho`olulu Complex accommodated many more activities and events on a daily basis and was heavily used on weekends. 181 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Persons Served — Aggregate Total 783,000 725,000 800,000 Activities Accommodated: 2,150 2,900 3,175 Afook - Chinen Auditorium & Butler Building: 331,108.21 348,874 411,400 Revenue Making 300 300 325 No Revenues 150 150 150 Kanakaole Multi-Purpose Stadium: 16 16 16 Revenue Making 700 700 750 No Revenues 100 100 100 Wong & Victor Stadiums: Revenue Making 250 250 300 No Revenues 750 750 750 Seven Seas Luau House: Revenue Making 300 150 300 No Revenues 300 300 300 Hilo Drag Stri No Revenues 200 200 200 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 16 16 16 Salaries and Wages 615,762.66 576,630 598,780 Operations 331,108.21 348,874 411,400 Equipment 7,548.65 5,400 18,400 Program Total 954,419.52 930,904 1,028,580 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Account Clerk 1 1 1 Building Maintenance Worker 1 1 I Facilities Maintenance and Service Worker I 10 10 10 Facilities Maintenance and Service Worker II 3 3 3 Ho`olulu Complex Maintenance Supervisor 1 1 1 Total 16 16 16 182 PARKS & RECREATION AQUATICS Program Description The Aquatics Division develops and initiates water safety operations and programs utilizing training and education of all Aquatic staff. It maintains safety services and promotes preventative actions, progressively implementing advanced safety equipment and strategies to meet our goals and acts as principal resource and consultant on all matters relating to water safety on the Island of Hawaii. Program Objectives 1. Provide services at our nine (9) pool facilities with two (2) lifeguards on duty daily at Kona Community Aquatics Center and Sparky Kawamoto Swim Stadium and one lifeguard on duty daily at Pahoa Pool 95% of the time. Pahala, Kohala, Konawaena, Honoka`a, and Laupahoehoe will have at least one lifeguard on duty Monday through Friday, 90% of the time. NAS pool will have at least one swim instructor/ lifeguard on duty Monday through Friday, 90% of the time. 2. Offer recreational and lap swimming for approximately 700,000 patrons. Offer Learn-to -Swim and other water related courses to approximately 2,500 patrons at NAS Pool and Kona Community Aquatic Center 95% of the time year round and at least 6 weeks in the summer at all other pools. 3. Develop and distribute a quarterly brochure of County of Hawaii pool facilities highlighting recreational and adult lap swimming hours as well as swim lessons, special events and programs. 4. Initiate two (2) water safety instructor classes through American Red Cross instructor trainers for East and West Hawaii to increase the pool of candidates for Learn-to- Swim program instructors. 5. Conduct one (1) American Red Cross Lifeguard Training, two (2) CPR for the Professional Rescuer and two (2) First Aid and safety classes at each of our nine (9) pool facilities during the fiscal year. 6. Plan, promote and coordinate five (5) novice swim meets serving approximately 200 participants during August through October 2010. 7. Sponsor or provide major support to at least two (2) open water swim competitions, one on each side of the island. 8. Promote workplace safety for all staff by providing personal protective equipment and safety training on an ongoing basis. 183 PARKS & RECREATION AQUATICS Program Highlights • 790,855 patrons visited our pools FY 2009 -10 • Activities offered by the pools included lap /recreational swim, swim lessons, water aerobic exercise classes, water polo, guard start and American Red Cross classes. • Aquatics sponsored or was the site of events such as beach clean ups, the Richardson Rough Water Swim, Hapuna Rough Water Swim, Waiuli Biathlon and Huinakolu Triathlon. • The 2010 Learn to Swim Program took place in June and July 2010. American Red Cross levels of swim classes were taught at all facilities utilizing Swim Instructor Temps and Senior Lifeguards. • August 2010 was the start of our Novice Swim Program, which hosted five (5) meets at Pahala, KCAL, NAS, Kohala and championships at Kawamoto Swim Stadium. • Aquatics trained two (2) Police recruit Training classes in American Red Cross Basic Water rescue this past Fiscal year. Program Measures 184 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Swimming Pools 9 9 9 Persons Served at Pools 790,855 800,000 825,000 Novice Meets/Participants 5/251 5/275 5/300 Learn to Swim (participants) 2,304 3,000 3,100 Excursions /Classes at Richardson Ocean Park 4,039 4,000 4,200 184 PARKS & RECREATION AQUATICS Pool Attendance Location Total Count 2007 -08 Total Count 2008 -09 Total Count 2009 -10 Honoka`a 11,310 23,381 24,215 Kawamoto 93,827 139,003 140,197 Kohala 28,522 27,090 28,972 Konawaena 2,691 30,945 38,030 Lau ahoehoe 27,458 17,513 32,420 NAS * 47,367 45,759 42,112 Pahala 17,049 21,099 25,560 Pahoa 92,428 120,992 131,534 Kona Community Aquatic Center 250,577 298,612 326,815 Total 571,229 724,394 790,855 * Pools closed on weekends and holidays Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 52 52 52 Salaries and Wages 1,395,755.58 1,299,118 1,370,002 Operations 819,751.39 939,100 938,363 Equipment 18,290.42 1,900 54,250 Program Total 2,233,797.39 2,240,118 2,362,615 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Account Clerk 1 1 1 Aquatic Pool Manager 1 1 1 Aquatic Program Assistant 1 1 1 Clerk III 1 1 1 Lifeguard I (Pool) 10 10 6 Lifeguard I (Pool) 1 /2T 4 4 4 Lifeguard I (Pool) 3/5T 5 5 5 Lifeguard I (Pool) 1 /2T Temp 6 6 6 Senior Lifeguard 9 9 12 Swimming Instructor 2 2 2 Swimming Instructor Temp 5 5 3 Swimming Instructor 1 /2T Temp 1 1 2 Swimming Pool Custodian 3 3 3 Swimming Pool Custodian 1/2T 3 3 3 Total 52 52 52 185 PARKS & RECREATION ..._ .... CULTURE & COMMUNITY ARTS Program Description The Culture & Community Arts Section promotes, perpetuates and encourages activities and programs in culture, art, history and the humanities. Program Objectives 1. Provide 70 workshops and classroom instructions in various disciplines, music, dance, drama, arts, crafts, and natural sciences at established sites Countywide. 2. Develop and conduct at least one Cultural /Community event per quarter to preserve ethnic traditions and heritage, encourage craftsmanship and cottage industry. 3. Market programs by securing community involvement and financial support through six partnerships /sponsorships. 4. Advertise and promote the Cultural & Community Arts programs and activities through our quarterly "Arts Visions" newsletter and media such as radio, television, periodicals and newspapers. Program Highlights 1. Fourth of July Fest- Blast 2009 2. HTA CPEP Grants completed and awarded 3. Pohoiki Surf Contest 4. Kau Fourth of July Parade 5. Hawaii Canoe Racing Association State Championships 6. Kona Farm Fair 7. 2009 Queen Lili'uokalani Festival 8. Conducted the Veteran's Day Parade 9. Assisted with the Moku O Keawe International Festival 10. Christmas Wreath Exhibition at Aupuni Center 11. 2010 Waimea Cherry Blossom Heritage Festival PARKS & RECREATION CULTURE & COMMUNITY ARTS Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Classes/Workshops (Countywide) 120 70 90 East Hawaii 71 40 50 West Hawaii 49 30 40 Participants in Classes/Workshops (Countywide) 1206 1,000 1300 East Hawaii 720 600 750 West Hawaii 486 400 550 Total Participants Served Countywide 28,032 13,000 15,000 East Hawaii 14,846 8,000 9,000 West Hawaii 13,186 5,000 6,000 Number of Festivals/Major Events 9 8 7 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 2 2 2 Salaries and Wages 147,804.88 128,409 139,728 Operations 18,814.91 78,430 92,805 Equipment - - I - Program Total 166,619.79 1 206,839 1 232,533 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Cultural Services Director 1 1 1 Recreation Specialist I 1 1 1 Total 2 2 2 187 PARKS & RECREATION ELDERLY ACTIVITIES Program Description EAD Administration The Elderly Activities Division's (EAD) Administration oversees six programs: RSVP, Coordinated Services, Senior Employment, Nutrition, Recreation and Special Programs. The Division provides comprehensive and coordinated services for older individuals, which promote maximum independence, optimum health, personal dignity and self - enrichment. EAD staff offers older adults 55 years and older many educational and recreational choices, various opportunities and services to enhance their quality of life, such as employment, volunteer opportunities, transportation, escort, information and assistance, in -home services (chore, personal care), recreational activities, congregate meals and home - delivered meals and island -wide, statewide, national and international activities (Kupuna Hula, bowling, softball, health fair, etc.). EAD Recreation The Elderly Recreation Services (ERS) provides comprehensive recreational, educational, health related and leisure activities for older adults 55 years and older, which promote maximum independence, optimum health, personal dignity and self - enrichment. ERS staff provide and promote active and passive recreational, cultural, leisure opportunities, special interest programs, island -wide, statewide events which help to maintain independence, quality of life and dignity to older adults. Services are provided by four program directors to provide recreational services at 25 senior centers (island - wide), including district wide activities and recreational, educational, and health - related classes. EAD Special Programs The Special Programs branch provides individuals 55 years and older with a variety of special events such as recreational, sports (golf, softball), health (Wellness fair), leisure time, performing arts (Kupuna Hula), and other support services countywide, as well as senior participating in state /national /international events. 188 PARKS & RECREATION w ELDERLY ACTIVITIES Program Objectives EAD Administration The division will provide and/or facilitate a wide array of services and opportunities and evaluate the quality of services provided by: 1. Coordinating a service delivery system that addresses the needs and interests of older adults by providing comprehensive and coordinated services, represented by the division's six major programs, for over 9,992 seniors annually and conducting an annual evaluation on each program. The division will pursue the help from persons and groups to improve and maintain P &R facilities and enhance programs /services /activities by: 2. Maintaining the EAD Advisory Council made up of representatives from the 25 senior citizen clubs, 15 nutrition sites and the RSVP Advisory Council by conducting at least one general meeting in January and six district meetings in July of each fiscal year servicing 40 presidents /chairpersons island -wide. The division will provide regular facilities and safety inspections and training for staff by: Maintaining an EAD Safety Committee with at least one representative of each program meeting quarterly to enforce safety procedures, improve unsafe conditions affecting staff and seniors and give feedback to the department safety committee, as needed, and conduct a safety on -site evaluation semi - annually (January and July) of 32 senior center facilities and conduct safety evaluations /training for 50 EAD staff by June 30, 2012. In order to keep the public informed of its activities the division will: 4. Produce at least one "Video Highlights" of the division's activities annually. 5. Maintain the division's Kupuna News magazine by providing information on all EAD program activities and printing at least 3,300 copies for distribution to over 200 organizations quarterly. 189 PARKS & RECREATION ELDERLY ACTIVITIES Program Objectives (continued) EAD Recreation 1. Provide and promote active and passive recreational, cultural and leisure opportunities to 2,500 unduplicated individuals 55 years and older at 25 senior centers island -wide by June 30, 2012. 2. Serve 1,025 older adults in recreational, educational, health - related and cultural classes at 25 senior centers by June 30, 2012. 3. Provide at least eight district wide activities for a total of 1,475 older adults in Puna/Ka`u, North and South Hilo, North and South Kona, North and South Kohala, and Hamakua by June 30, 2012. EAD Special Program 1. Provide at least five countywide /state /national /international events for 1,850 older adults by June 30, 2012. 2. Serve a total of 750 older adults in at least three countywide special events and serve 800 older adults in one statewide event by June 30, 2012. 3. Provide one cultural event for 300 older individuals on a county /state /international level that will attract a total of 1,200 attendees by June 30, 2012. Program Highlights • Three RSVP recognition luncheons in Hilo and Kona honoring over 1,975 volunteers, logging 165,295 hours island -wide along with the 219 volunteer stations • Kamana Senior Karaoke Review with over 300 people and 40 singers attending/participating at the Sangha Hall in Hilo • Line Dance Social in Hilo with 75 dancers participating • The Big Island Golf Tournament with 148 golfers participating • "Casino Days" in Hilo and Kona with over 450 seniors participating • Island -wide senior citizen's gateball, pool and ground golf tournaments /socials with over 400 seniors participating • Coordinated Services' three volunteer recognition luncheons for over 85 volunteers, senior companions and Sage Plus volunteers in East/West Hawaii. • The scheduling of a wide variety of classes (educational, recreational, cultural and health) island -wide for over 2,207 seniors yearly • CSE staff completed 3,386 referrals for seniors needing services/benefits such as, supplemental security income, Medicare, Medicaid, tax assistance, food stamps, transportation, etc. 190 PARKS & RECREATION ELDERLY ACTIVITIES Program Highlights (continued) • CSE staff provided 38 clients with chore service and logged 3,459 hours. • Scheduling the Kamana Ballroom Valentine's Dance at Aunty Sally's (Hilo) for 113 participants • Arranging (7) EAD Senior Advisory Council meetings in January & July for 40 club presidents and representatives along with EAD staff to discuss senior activities /services /concerns • 209 individuals with disabilities were provided transportation services island -wide. • 32 seniors were assisted for the Low Income Housing Energy Assistance Program during the month of June 2010. • Nutrition program's state of the art "Hot Shot" truck capable of safely delivering hot and frozen meals to 500 homebound seniors weekly who live in isolated rural areas is servicing the Puna, Waimea and Kohala districts • Scheduling the 2010 Kupuna Softball League games and County tournaments with over 438 players and 22 teams participating. Teams also participated in the 34th Annual State Tournament on Oahu. • Kupuna Hula Festival which involved a total of 446 participants, 25 halaus from throughout the State (16), Japan (7) and California (2) and a crowd of over 1,800 during the two -day event in Kona • Nutrition program's Summerfest, Christmas and King Kamehameha Day celebrations for Nutrition participants • Senior Employment program's "Employ the Older Workers Week" in September, 2009 • The RSVP School Supplies Project assisting Big Island elementary schools with school supplies • Recreation Program's 25 district events serving 3,718 seniors • Fresh Produce Distribution Project serving over 1,600 qualified seniors island -wide at 27 sites • The 2009 Instructor/Volunteer Appreciation Christmas Luncheon with 259 seniors attending at the Nani Mau Gardens to honor the instructors and volunteers • The issuance of 1,256 senior identification cards • Providing 1,109 seniors transportation services by the CSE staff and completing 39,205 trips • Staff provided emergency assistance by calling 911 for 14 clients. • Puna Circus held at the Kea`au Senior Center with 58 seniors participating and 80 seniors participated in the Ka`u Paaina two -day event at the Na`alehu Community Center • The Big Island Senior Stars Talent Show on April 2010, in Kona with 240 seniors participating 191 PARKS & RECREATION ELDERLY ACTIVITIES Program Highlights (continued) • West Hawaii Wellness Fair at the Sheraton Keauhou Bay Resort Convention Center with over 450 seniors attending • 230 seniors attended the West Hawaii Christmas Party at the Old Kona Airport Main Pavilion. • 185 seniors performed and over 200 people attended the Kamana Karaoke Recital held at the Hilo Meshoin Hall. • On February 27, 2010, EAD staff assisted Hawaii County Civil Defense by informing seniors and evacuating individuals to evacuation centers island -wide due to the state -wide tsunami. • During the period of February — April, CSE staff assisted AARP with transporting and/or scheduling seniors for free Senior Tax Assistance. 192 PARKS & RECREATION w' ELDERLY ACTIVITIES Program Measures EAD Recreation FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Unduplicated Number of Older Adults Serviced: 25 25 25 RSVP 1,975 1,200 1,200 Coordinated Services 3,797 3,500 3,500 Nutrition 1,535 900 900 Senior Employment 80 41 42 Elderly Recreation 3,543 2,500 2,500 Special Programs 2,103 1,300 1,850 EAD Recreation EAD Special Programs FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate No. of Senior Centers 25 25 25 No. of Unduplicated Elderly at Senior Ctrs (Classes) 5,227 2,500 2,500 EAD Special Programs 193 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Total Number of Participants Served: 2,103 1,300 1,850 Total Number of Events: 6 6 5 County-wide Events: Number of Events: 4 4 3 Number of Participants: 1,236 800 750 Big Island Senior Golf Tournament 148 100 100 Hawaii Kupuna Softball League & Tournament 438 300 300 Kupuna. Games 0 200 0 Big Island Senior Bowling Tournament 0 0 0 West Hawaii Wellness Fair 450 0 350 United States Air Force Band of the Pacific 200 0 0 Holiday Bash 0 200 0 State/National/International Events: Number of Events: 2 2 2 Number of Participants: 867 500 1,100 State Senior Softball Tournament 421 200 800 Hawaii State Sr. Citizens Bowling Tournament 0 0 0 Hawaii Kupuna Hula Festival (# of Performers) 446 300 300 Hawaii Kupuna Hula Festival (# of Attendees — 2 nights) 1,870 1,200 1,200 193 PARKS & RECREATION ELDERLY ACTIVITIES Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 10 10 10 Salaries and Wages 404,681.66 388,759 347,692 Operations 126,108.20 185,721 186,182 Equipment 145.82 2,325 14,155 Program Total 530,935.68 576,805 548,029 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Account Clerk 1 1 1 Elderly Activities Operations Director 1 1 1 Program Director II (Older Adults) 3 3 3 Program Director III (Older Adults) 1 1 1 Program Director IV (Older Adults) 1 1 1 Recreation Technician II 3 3 3 Total 10 10 10 194 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Description The Pana`ewa Recreational Complex is comprised of two facilities. Pana`ewa Rainforest Zoo and Gardens and Pana`ewa Equestrian Center together provide varied recreational opportunities that are open to the public. Pana`ewa Rainforest Zoo The Pana`ewa Rainforest Zoo and Gardens is the only natural rainforest zoo in the United States. This provides the unique opportunity to exhibit species in a natural rainforest environment. An abundance of flora enhances the zoo experience and transforms the zoo into a diverse botanical park. Pana`ewa Rainforest Zoo and Gardens provides a welcome form of alternate recreation and education for all ages to enjoy. The zoo is open to the public everyday from 9:00 a.m. to 4:00 p.m., 7 days a week and is only closed on Christmas and New Years Day. There is currently no admission charge. Modern zoos strive to provide and promote a theme of conservation through education and recreational activities. Conservation of world wildlife and rainforests will effect the generations to come. Continuing education and awareness is vital to preserving these natural resources for the future, and the zoo affords the perfect opportunity to combine this education with recreation. Our program is achieved by meeting Federal USDA Animal Welfare Act regulatory standards to maintain Federal licensure, and acquisition of State and Federal permits necessary to import, transport and house restricted animals. Volunteer docents are utilized to provide educational tours for school excursions and outreach programs. Community involvement is vital to the program's success and future expansion. Equestrian Center The Equestrian Center is located adjacent to the zoo and has the capacity to house 64 horses. Horse stalls are rented to the public for a nominal cost. The Pana`ewa Equestrian Center was developed and is maintained for a wide variety of equestrian related facilities, which include a 5/8 mile Race Track, Rodeo Arena, Wash Racks, and 64 Rental Stalls with attached Paddocks. The center is open for public use 7 days a week. 195 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Objectives 1. Continue focusing on the rainforest theme by acquiring 2 new appropriate rainforest animals. 2. Successfully breed two animal species for exhibit or to trade with other facilities. 3. Initiate "for a fee" programs and activities that will generate sufficient revenue to expand the recreational and educational opportunities at Pana`ewa Rainforest Zoo & Gardens. 4. Work with community groups to help facilitate 10 major volunteer projects to maintain and improve the Zoo and Equestrian Center. 5. Offer docent training to assist with guided tours of the Zoo by providing at least 1 docent training session each year. 6. Provide 45 educational guided tours of the Pana'ewa Rainforest Zoo and Gardens with volunteer docents that have completed the Zoo Docent Training Program. 7. Provide a venue for annual recreational equestrian events at the Pana`ewa Equestrian Center: a. host 3 rodeo events annually b. host 3 dressage events annually. Program Highlights • Annual attendance at the Zoo from July 1, 2009 to June 30, 2010 was 172,737. The attendance has decreased by almost 10,000 visitors. This can be attributed to the decrease in number of cruise ships visiting Hilo port and the corresponding decrease in tourists from these cruise ships. • Friends of the Zoo (FOZ) hosted the July Family Fun Day (1,700 attendance), Namaste Tiger Birthday Party (2,300 attendance), Jean Curtis Day (1,100 attendance), and the Annual Plant Exposition (1,000 attendance). An evening program on Birds of Hawaii Island was also coordinated with assistance from "Friends of Hawaii Volcanoes National Park." • On October 31, 2009, the Zoo was host to `BOO IN THE ZOO ". With help from the P &R Recreation Division, Boy Scouts, and community support, almost 1,500 children and parents enjoyed a Boofully fun day at the zoo. The festivities included games, face painting, costume contest and a scavenger hunt. • With help from FOZ, the zoo was able to provide 6 weeks of docent training from February 4, 2010 thru March 11, 2010. New docents were trained for guided tours and the information booth. 1066 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Highlights (continued) • April Earth Day in the zoo was a huge success and this event was organized by the County Recycling Branch. With over 4,000 people in attendance that day, gift shop sales exceeded $1,800 and a KTA Super Stores fundraising campaign raised $2,400 in donations for FOZ. We hope to make this an annual event. New animals acquired this fiscal year: 2 Bearded Dragons 2 Leopard Geckos 1 Cotton -Top Tamarin 2 Golden Pheasants 3 Red - Footed Tortoises Program Measures Program Expenditures FY 2009 -10 FY 2010 -11 FY 2011 -12 Number of Positions Actual Budget Estimate Attendance 172,737 185,000 185,000 Acres Maintained 57 57 57 Equestrian Center — Stalls 64 64 64 Equestrian Center — Rodeos, Shows, Clinics & Races 6 6 6 Community & Volunteer Projects Completed 10 10 12 New animals acquired 19 2 4 Educational presentations (field trips, school visits, etc) 43 45 45 Species (Current Actual Count as of June 20 10) 98 95 98 Birds 39 Primates 7 Mammals 22 Amphibians 7 Reptiles 22 Program Expenditures 197 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 10 10 10 Salaries and Wages 447,720.64 410,283 397,248 Operations 222,954.26 246,114 246,627 Equipment 1,867.05 100 2,500 Program Total 672,541.95 656,497 658,375 197 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Building and Grounds Utility Worker 1 1 1 Pana`ewa Recreation Complex Manager 1 1 1 Pana`ewa Recreation Complex Supervisor 1 1 1 Zoo Animal Keeper II 6 6 6 Zoo Information/Education Specialist I 1 1 1 Total 10 10 10 198 PLANNING PLANNING DEPARTMENT SUMMARY Mission Statement To foster an improved quality of life for the Island of Hawai`i's communities through responsible and progressive planning. Department Goals 1. Long -Range Planning. To develop a long -range vision and plan that protects and enhances our island's assets, meets our community needs, while fostering a diverse and vibrant economy; 2. Regulatory System. To develop and administer a land use management system that is based on clear and objective standards and efficient process; 3. Public Participation/Information. To develop effective methods to seek community and interagency input that encourages broad -based participation in planning and regulatory decision making; 4. Organizational Capacity. To strive for competence, sensitivity, and responsiveness in the delivery of planning services to the people and other agencies of the County. Program Description The Planning Department carries out its responsibilities through its offices in East and West Hawaii. Additionally, the department administers and staffs the Hawaii County Windward Planning Commission, Hawaii County Leeward Planning Commission, Board of Appeals, Kailua Village Design Commission and the Arborist Advisory Committee which have jurisdiction over various land use and related permits or designations. The Planning Director serves as the chief planning officer of the County and the technical advisor to the Mayor, Planning Commissions and Council on all planning and related matters. These include: prepares and implements the general plan and amendments; prepares and implements the community development plans; prepares proposed zoning and subdivision ordinances and any amendments and modifications; reviews and prioritizes proposed capital improvements; administers the subdivision and zoning ordinances and related regulations; approves proposed subdivision plans; approves variances as provided by law; and receives, processes and recommends to the Planning Commission appropriate action regarding rezoning applications, land use boundary amendments, special permits, use permits, special management area permits and other similar requests. Funding Source and Position Count General Fund $ 2,610,615 General Fund 45 Grant Revenue $ 333,380 Grant Revenue 6 Total Budget: $ 2,943,995 Total Number of Positions 51 199 PLANNING PLANNING Program Objectives Administrative Permits 1- Permit /Application Processing: Process applications in a timely manner and refine workflow to increase efficiency. 2 -Tax Mapping: Maintain/generate graphical resources and tax mapping information to respond to changes in real property; Assign addresses and maintain address databases critical to E911 services. 3- Regulatory Environment: Assess and revise County Code and Commission/Departmental Rules for such outcomes including, but not limited to, 1) improving comprehensive Planning efforts, 2) removing redundancies, 3) altering submittal and timing requirements, 4) increasing coordination with reviewing entities, and 5) updatingibroadening public and private infrastructure and development standards. Administrative Services 1- Records Management: Refine permit tracking systems to provide more efficient workflow that would include increasing GIS capacity, LaserFiche record storage, GPS data gathering to enhance GIS and EDEN. 2- Personnel: Evaluation of department structure and organization to help increase planning and regulatory functions; Provide training opportunities for all segments of the department to develop or increase staff capacity in customer service and planning skills. 3- Funding: Track and provide fiscal expenditure reporting to be used as a managerial tools in the management of fiscal budget, Geothermal funding, and CZM funding. Long Range 1- Coastal Zone Management (CZM): Review all Special Management Area (SMA) Applications, Public Access Inquiries, Environmental Assessments, and Environmental Impact Statements. Maintain the Public Access Geodatabase, enforce Shoreline Setbacks, and manage Public Access Easements; Manage the CZM Contract and produce the CZM Semi - annual and Annual Reports; and Draft and adopt a new Planning Department Rule for Shoreline Setbacks. 200 PLANNING PLANNING Program Objectives (continued) 2- Regional Planning Programs: Community Development Plans (CDP): Complete the Ka'u CDP, continue producing the Hamakua/North Hilo CDP (estimated adoption is Fall, 2012), and continue with implementation of Puna CDP; General Plan (GP) — Produce all updates and annual reports, and start the 10 -year comprehensive GP update; and Transportation Planning, Bike and Pedestrian Planning, and HI Roadway Standards 3- Administrative Programs: Capital Improvement Program Budget Package; Professional Services; Fair Share; Zoning Code and Subdivision Code Amendments (as needed); Planning Department and Board of Appeals Rule Amendments (as needed); Hawaii Livable Communities Code (SmartCode) 4- External Planning Programs: Staff and support 1)Board of Appeals; all CDP Action and Steering Committees; ORMP Policy and Working Group Committees; Green Team; DOT Pedestrian Plan Technical Advisory committee (TAC); DOT Bike Plan TAC; DOT Regional Long Range Transportation Plan TAC; DOT Sub - Statewide Transportation Advisory Committee. Planniniz 1- Planning Commissions: Amend Planning Commission Rules of Practice and Procedures to refine processes and requirements to better address the legal, technical, functional and financial obligations of the Planning Commissions to ensure a fair, balanced and more cost - effective approach in the processing of applications and in the manner its hearings are conducted. 2 -Land Use: Explore methods to provide for improved management and enforcement of land use permits and ordinances, including improved coordination between the various divisions within the Planning Department and affected agencies, to ensure that the requirements of these permits and ordinances are implemented in a timely, complete and effective manner. 201 PLANNING PLANNING Program Measures 202 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate PERMITS — — — Building Permits 3,464 4500 4000 Letters/Memos Answered 18,529 15,000 18,000 Ohana Permits 16 50 25 Plan Approval Reviewed 207 200 200 Agreements — — — Farm Dwelling Agreements 31 75 75 Subdivision — New Applications 183 200 200 Consolidation — New Applications 47 50 50 Applications Processed — — — General Plan Amendment 1 5 5 Change of Zone 44 30 40 Special Permits 36 30 30 Use Permits 8 10 10 Special Management Area Major Permits 10 25 25 State Land Use Boundary Amendments ( <15 acres) 4 30 15 State Land Use Boundary Amendments ( >15 acres) 3 9 9 Shoreline Setback Variance 2 5 5 Other Misc Applications (amendments, cty- initiated) 26 35 35 Administrative Variance 70 100 100 Planned Unit Development (PUD) 3 10 10 Non-significant Zoning Change 1 5 5 SMA Minor Permit 39 30 35 SMA Assessment 113 100 100 Appeals Processed 18 30 30 Arborist Advisory Committee Meetings 0 12 12 Board of Appeals Meetings 9 12 12 Planning Commission Meetings 26 24 24 KVDC Meetings 11 12 12 Contested Case Hearings — PC 3 6 6 Contested Case Hearings — BOA 16 30 30 ENFORCEMENT — — — Complaints 263 300 300 CADASTRAL MAPPING — — — New/Updated plat maps 320 100 100 p lat maps in CADD (177 out of 2,362) 7% 9% 9% p lat maps scanned 100% 100% 100% Copies of Tax Maps Requested 383 800 600 202 PLANNING PLANNING Program Measures (continued) The Department's regulatory functions can be measured in terms of volume and responsiveness. The previous table provides an indication of volume, which should be considered relative to the number of personnel. The Zoning Code, Subdivision Code, Planning Commission Rules, and Planning Department Rules prescribe time limits in which the department is required to address the majority of the aforementioned applications and permits. Responsiveness measures are not available until an improved permit tracking system is implemented. Further effort would need to invest in the current tracking system to generate performance reports that reflect categories of regulatory functions and parameters such as length of time for processing. Program Expenditures 203 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 46 46 46 Salaries and Wages 2,412,584.54 2,229,626 2,355,920 Operations 574,624.26 311,170 248,395 Equipment 26,834.99 31,600 6,300 Other (Grant) 29,228.39 - - Program Total 3,043,272.18 2,572,396 2,610,615 203 PLANNING PLANNING Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Request FY 2011 -12 Request Planning Director 1 1 1 Deputy Planning Director 1 1 1 Accountant I 1 1 1 Administrative Service Assistant 1 1 1 Clerk II 1 1 1 Clerk II Temp 1 1 1 Clerk III 3 3 3 Geographic Information Systems Analyst I 1 1 1 Geographic Information Systems Analyst II 1 1 1 Planner 111 2 2 3 Planner IV 5 5 4 Planner V 7 7 7 Planner VI 3 3 2 Planning Program Manager 4 4 4 Private Secretary 1 1 1 Secretary to Board /Commissions 1 1 1 Secretary 1 1 1 Subdivision Applications Clerk 1 1 1 Tax Maps & Records Tech I 1 I 1 Tax Maps & Records Tech 11 1 1 1 Tax Maps & Records Tech III 1 1 1 Tax Maps & Records Supervisor II 1 1 1 Zoning Clerk 4 4 4 Zoning Code Inspector I 2 2 2 Zoning Code Inspector II 1 1 1 Total 46 46 46 Ilm, PLANNING COASTAL ZONE MANAGEMENT Program Description The Hawaii Coastal Zone Management (CZM) Program is established by Chapter 205A, Hawaii Revised Statutes (HRS). It is a comprehensive management guide for the beneficial use, protection, and development of Hawai`i's land and water resources. The State Legislature created the CZM Program as a shared management system with the State and County regulatory agencies. Through an agreement, the State of Hawaii Department of Economic Development and Tourism, Office of Planning provides funds (State and Federal) to the County of Hawai'i to implement the CZM Program through the regulation of development in the Special Management Area (SMA) and Shoreline Setback Area (SSA). The Department assesses development proposals within the SMA and SSA for compliance with the CZM objectives and policies articulated in the HRS and determine whether the issuance of a SMA and /or Shoreline Setback Variance (SSV) permit is appropriate. As part of the agreement with the State, the County's responsibilities include: 1. Administration of the SMA and SSV permits, nonpoint source pollution issues, and other CZM- related matters. 2. Administer an ongoing monitoring and enforcement program. 3. Facilitate and support public participation in the CZM Program, as may be necessary. 4. Attend all CZM - related meetings, workshops, and seminars. 5. Coordinate, facilitate, and where possible, streamline the development review process. 6. Submit status and performance reports on a semi - annual basis to the Office of Planning. 7. Submit CZM performance measures report on an annual basis to the Office of Planning. Program Objectives 1. Process all SMA Permit applications in the required time limit as specified by law and the County's Rules and Regulations. 2. Process all SMA Assessments within the specified 35 -day requirement. 3. Conduct site investigation of alleged violations within two weeks of receipt of complaints. 4. Monitor all CZM- related legislative bills during the State Legislative session and provide testimonies as needed (January to May). 5. Attend all Marine and Coastal Zone Advocacy Council (MACZAC) meetings, which are normally held every other month as budgetary constraints will allow.. 6. Attend all State Office of Planning's CZM County Directors meetings, Ocean Resources Management Plan policy and working group meetings and subcommittee meetings as budgetary constraints will allow. 205 PLANNING COASTAL ZONE MANAGEMENT Program Objectives (continued) 7. As a public participation measure, provide a written report to the State Office of Planning CZM Program of all SMA Permit applications and their status. 8. Continue to advertise Planning Commission agenda and hearing notices for all SMA and SSV Permit applications as required by law. 9. Provide the Office of Planning with semi - annual reports within seven days after December 31st, and June 30 of the Fiscal year.. 10. Continue to review Planning Commission and Planning Department Rules for compliance with enacted State laws and draft amendments to the rules for adoption. Program Highlights • Continue to update the GIS geodatabase of the Environmental Assessments /Environmental Impact Statements data layer. • Continue to update the shoreline public access inventory geodatabase. A brochure map for shoreline public access was completed and placed on the County's website. The department continues to update the brochure map when necessary. A consultant continues to conduct research to update the geodatabase and the brochure. • A consultant continues to develop a shoreline public access signage program for those access trails and areas indicated on the brochure map. • Hazard mitigation studies were completed and incorporated into the Multi - Hazard Mitigation Plan. • Enforcement and monitoring of activities within the Special Management Area have increased. • Participation in the Marine and Coastal Zone Advocacy Council (MACZAC), non -point source pollution, water quality, coastal erosion, Ocean Resource Management Plan (ORMP), and other committees continue. 206 PLANNING COASTAL ZONE MANAGEMENT Program Measures Program measures are included in the Administration and Planning program. Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Budget FY 2010 -11 Request FY 2011 -12 Request Number of Positions 6 6 6 Salaries and Wages 233,077.40 298,772 321,000 Operations 16,131.47 7,380 12,380 Equipment - - 2 Program Total 249,208.87 306,152 333,380 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Request FY 2011 -12 Request Account Clerk 1 1 1 Clerk III 1 1 1 Planner III 1 1 1 Planner IV 2 2 2 Zoning Code Inspector I 1 1 1 Total 6 6 6 207 This page intentionally left blank 208 POLICE POLICE DEPARTMENT SUMMARY Mission Statement The employees of the Hawai'i Police Department are committed to preserving the spirit of aloha. We will work cooperatively with the community to enforce the laws, preserve peace and provide a safe environment. Department Goals 1. To protect life and property and serve the community. 2. To actively involve the community in crime prevention programs. 3. To gather necessary evidence quickly for successful prosecution. 4. To expeditiously recover stolen property and contraband. 5. To enforce traffic laws. 6. To provide other services as necessary to promote efficient operation of the Police Department and provide for the overall safety of the community. Funding Source and Position Count General Fund $ 51,446,513 General Fund 715 Grant Revenue $ 1,785,125 Grant Revenue 3 Other $ 610,000 Other 2 Total Budget: $ 53,841,638 Total Number of Positions 720 209 POLICE POLICE COMMISSION Program Description The Police Commission is established under the Hawaii County Charter to oversee the activities of the Police Department. It consists of nine citizens appointed by the Mayor from each of the nine County Council districts and confirmed by the County Council. The members volunteer their services and serve staggered terms of five (5) years each. The Police Commission has the following mandated responsibilities under the Charter: 1. To appoint and to remove the Police Chief. 2. To review the annual budget prepared by the Police Chief and possibly make recommendations about it to the Mayor and Managing Director. 3. To receive, consider and investigate charges brought by members of the public against the conduct of the Police Department or any of its members and to submit a written report of its findings to the Police Chief. 4. To advise the Police Chief on police- community relations. 5. To review the department's operations, as deemed necessary, for the purpose of recommending improvements to the Police Chief and the Managing Director. 6. To evaluate, at least annually, the performance of the Police Chief and submit a report to the Mayor, Managing Director and the Council. Program Expenditures 210 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 1 1 1 Salaries and Wages 46,129.62 42,513 46,412 Operations 16,925.98 44,128 29,678 Program Total F 63,055.60 86,641 75,990 210 POLICE ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION Program Description The division, under the direction of a Police Major, provides island -wide administration, direction and planning control and coordination of police services; and supports operating units through centralized Administrative Services Division. The division's support units include the Human Resources Section (Training, Community Relations/Research & Development, Worker's Compensation Safety Unit and Police Chaplains), Media Relations Officer, the Word Processing Center, Commission on Accreditation for Law Enforcement Agencies and Fiscal Section. Human Resources Section Responsible for all personnel actions, to include both external and internal recruitments for appointments to positions; management of personnel files; training of both sworn and civilian personnel; management of safety and workers' compensation files; conducting research to address issues facing the department; legislative actions; community relations; maintaining and updating departmental policies /rules /regulations; and other duties associated with providing administrative support to Operational Units. Personnel duties include managing and maintaining personnel files for employees; processing all documents and correspondence relating to personnel actions; providing management with recommendations and courses of actions involving personnel actions; and all related duties involving personnel issues. Responsibilities involving training includes facilitating and providing all entry level training for all Police Recruit Officers as well as facilitating the training of in- service personnel, both sworn and civilian. This unit also maintains and manages the files associated with training both sworn and civilian personnel throughout the department. Duties associated with Worker's Compensation Safety involve reviewing and investigating workers' compensation cases for alleged abuse; conducting department random drug testing program; coordinating and scheduling mandatory annual physicals; providing timely and comprehensive information on safety and health issues; and planning and conducting training classes on employee safety matters. As part of Research and Development, the duties involve addressing the overall needs and equipment requirements for the department: Conducting research and evaluation of equipment, uniforms, protective device; providing recommendations to minimize injury to personnel; researching and tracking of legislation that deal primarily with law enforcement issues; preparation of testimony for submittal; and assisting the CALEA Management team in maintaining the policy and procedures manuals. 211 POLICE ADMINISTRATIVE BUREAU Administrative Services Program Description (continued) Word Processing Center Under the direction of a Clerical Services Supervisor, fifteen (16) clerical staff personnel are responsible for the transcription of all narrative police reports dictated onto a digital recording system by sworn personnel. These reports, after approval, become the official document detailing criminal investigations conducted by the department. Finance Section The Finance Section, under the direction of the Accountant IV, is in charge of preparing the department's budget, maintaining its accounts, inventory control, processing payroll, maintaining personnel attendance records, purchasing supplies and equipment, distributing supplies to districts and bureaus, furnishing custodial and maintenance services, providing messenger and delivery service, providing department and subsidized vehicles with fuel and administering the Special Duty Program. Program Objectives 1. To accommodate at least 95% of request for Public Safety /Health Talks from the community. 2. To accommodate at least 95% of request for station tours for students and community members. 3. Conduct drug screening of all sworn personnel and initiate pre - employment testing of civilian personnel. 4. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and civilian positions within six months. 5. Improve competence and professionalism of sworn and civilian personnel through advanced equipment purchases and provide 5,566 hours of on -going training. 6. Maintain the level of proficiency in the Word Processing Center with a turnaround time of less than ten (10) days for processing reports. 7. Process 85% of requisitions received from districts and bureaus within a month. 8. Fill 90% of all special duty requests for officers. 9. Collect and reconcile 85% of leave applications within the month. 10. Fill 90% of requests for storeroom supplies within the month. 212 POLICE ADMINISTRATIVE BUREAU - Administrative Services Program Highlights Human Resources Section In Fiscal Year 2009 -2010, the Department realized the benefits of the aggressive Police Officer Recruitment campaign that was conducted in cooperation with the Department of Human Resources. For the second time in two years, the department filled all of the authorized sworn police officer positions in February 2010. During Fiscal Year 2009 -2010, the department conducted training for two Recruit Classes (77 and 78 consisting of a combined total of 38 officers. The Human Resources Section conducted eleven (11) internal recruitments and processed 36 certification lists established by the Department of Human Resources. Total new hires for the fiscal year were 57. The Human Resources Section processed 40 workers compensation claims and continued to work closely with the State Workers Compensation Division to manage the prior claims. Annual physicals and random drug tests were conducted for all sworn personnel. Two Recruit classes comprised of thirty five newly hired police officers were conducted during this fiscal year. Thirteen officers assigned to the 77 Recruit Class successfully completed all phases of recruit training and have been given district assignments. The 78 Recruit Class, comprised of thirteen officers is presently in the Field Training Officer phase of the Department's recruit training. During this fiscal year the Department ended its highly successful Police Cadet program due to budget restraints. During this fiscal year five police cadets successfully transitioned from being a Police Cadet to becoming a Police Officer 1. The Department provided 7924 hours of training to its personnel during this fiscal year. This large number of training hours included; training provided to newly hired police recruits, specialized or refresher training for veteran police officers, training seminars, and other specialized training courses. 213 POLICE _. ADMINISTRATIVE BUREAU - Administrative Services Program Highlights (continued) Word Processing Center The Word Processing Center is responsible for transcribing all narrative police reports that sworn personnel dictate into a digital recording system. After completion and approval, the reports are routed via the Records Management System (RMS) and become the official documents that detail the department's criminal investigations. Throughout Fiscal Year 2009 -2010, the Word Processing Center worked long hours to keep up with the high workload. The center includes one Clerical Services Supervisor, one Assistant Clerical Supervisor, and fourteen (14) Clerk III staff members who process the transcription of all police narrative dictations by Police Department sworn personnel island -wide for prosecutorial measures in a timely manner. Finance Section During Fiscal Year 2009 -10, the section staff kept busy in all areas including accounts payable and special duty. Accounts payable processed approximately 8,022 invoices, 6,676 special duty requests, processed 17,163 Leave of Absence papers, and filled 1,310 Storeroom orders. CALEA The Accreditation Section is responsible for the process of obtaining law enforcement accreditation through the Commission on Accreditation for Law Enforcement Agencies, also known as CALEA. This office has created policies and procedures that meet or exceed that of any law enforcement agency, with the goal of being in compliance with the 463 law enforcement standards outlined by CALEA. It has created an intranet portal, designed to maintain records of policies and procedures received by members. The Accreditation Section is also in the process of developing a training module as a part of the intranet portal, where employees are trained and tested as required by CALEA. The implementation of the intranet portal will be cost effective, eliminating many of the functions associated with the development, distribution, and filing of documents. During the Fiscal Year 2009 -2010, the Accreditation Section kept up with the high workload imposed by the goal of achieving accreditation by October 2011. During said fiscal year, this section has revised over 100 General Orders, and written over 30 policies dealing with the general operations of a police department. The Accreditation Section presently has positions allocated for a Lieutenant and a clerk, but the demands of working towards accreditation has the section currently staffed by a Lieutenant, two Sergeants, and a clerk. 214 POLICE ADMINISTRATIVE BUREAU - Administrative Services Program Measures Percentage does not include those sworn personnel unavailable for testing due to extended leave for entire calendar year. Program Expenditures (Special Duty) FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Public Safe /Health Talks 41(100 %) > =95% > =95% Station Tours 17(100%) > =95% > =95% Students & Community Members 282 - - Drug Screening (Sworn Personnel) 413 100% 100% Recruitment (% of Staffing Sworn/Civilian) 551(96%) 80% 80% Training Hours 7,924 5,566 5,566 Word Processing Center - turnaround time 11.4 Days 10 Days 10 Days Percentage does not include those sworn personnel unavailable for testing due to extended leave for entire calendar year. Program Expenditures (Special Duty) FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Finance Section 2 2 2 Process Requisitions within the month 8022(98.2 %) 85% 85% Fill Special duty requests 6676(97 %) 90% 90% Collect/reconcile 85% of leave applications within month 17163(93 %) 85% 85% Fill 90% of requests for storeroom supplies within month 1310(91 %) 90% 90% Percentage does not include those sworn personnel unavailable for testing due to extended leave for entire calendar year. Program Expenditures (Special Duty) Program Expenditures (Administrative Services) FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 2 2 2 Salaries and Wages 65,886.78 76,392 84,626 Operations 984.99 33,608 25,374 Equipment - - - Pro ram Total 66,871.77 1 110,000 110,000 Program Expenditures (Administrative Services) 215 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 264 264 264 Salaries and Wages 7,216,514.67 6,239,445 7,957,060 Operations 7,393,955.80 8,942,365 8,474,077 Equipment 173,302.66 1 147,959 144,700 Program Total 14,783,773.13 1 15,329,769 16,575,837 215 POLICE ADMINISTRATIVE BUREAU - Technical Services TECHNICAL SERVICES DIVISION Program Description The Technical Services Division, under the direction of a Police Major, consists of the Traffic Services, Records and Identification, Communications Maintenance, Communications Dispatch and the Computer Sections. The division provides technical assistance on traffic and motor vehicle safety and training; manages the police records and evidence storage; maintains the County's microwave radio system and the installation and maintenance of police mobile radios; administers central dispatch functions and provides technical support to the Department's computer software and hardware systems. Program Objectives 1. Process and issue at least 95% of road closure permits within the month received. 2. Issue at least 95% of impound letters to vehicle owners within a week. 3. Issue at least 95% of traffic violation letters to vehicle owners within a week. 4. Process at least 95% of firearms permits within two weeks. 5. Complete at least 95% of requests for mobile radio systems per month. 6. Conduct at least 96 radio site inspections. 7. Process and dispatch personnel to 100% of calls for service received. Program Highlights Communications — Dispatch Center The Communications Dispatch Center continues to work with wireless service providers to enhance the Wireless Enhanced 9 -1 -1 (WE9 -1 -1) system deployed in April 2007. During 2009 -2010 Fiscal Year, the Police Department worked with those service providers to deploy 545 new towers and 1,514 new sectors. Continued maintenance of the data and cellular sites were conducted through audits of the data provided by the various wireless service providers. This process includes updating the geographic information system map layers and verifying the data that is displayed during a live 911 call. That helps the dispatchers determine the location of callers so they can send assistance to them. Nine (9) new layers were added to the existing Positron mapping system and all of the previous layers have also been updated. M POLICE ADMINISTRATIVE BUREAU Technical Services Program Highlights (continued) Communications — Dispatch Center (Continued) The Hawaii Police Department continues to expand on the capturing of Pictometry aerial mapping data. Expanded imagery will allow the dispatchers to provide information to the first responders such as the terrain, number of residences, and heights of buildings to name a few. The Hawaii Police Department expects that the complete data set should be delivered and available for use in December 2010. During the 2009 -2010 Fiscal Year, the Dispatch Center received 119,751 emergency 911 calls, with 16.9 percent of those being transferred to the Fire Department. Requests for police service are made utilizing the 9 -1 -1 emergency call system, the police non - emergency telephone line and incidents that are reported directly to police officers or at the police station. All such requests are recorded, logged, assigned and documented by the Communications Dispatch personnel utilizing the Computer Aided Dispatch (CAD) system. There were a total of 181,843 CAD events that documented such requests. The Police Department continues to address the issues associated with the Master Street Address Guide (MSAG). A total of 2,434 transactions have been completed during the last fiscal year. These transactions include change of addresses, insertions /deletions of street records, and customer change reports. The Communications and Dispatch Section successfully completed two (2) Police Radio Dispatcher recruit classes to increase staffing. A third Police Radio Dispatcher class commenced on June 1, 2010 and finished on July 31, 2010. The Communications and Dispatch Section received and processed a total of 321 9 -1 -1 tape requests from the Public, Prosecuting Attorney's Office and Police Officers. In March 2010, the Computer Aided Dispatch System (CADS) was upgraded which allowed the ability to capture additional data and also interfacing and testing with the Police Department's Mobile Data Terminals (MDTs). Records and Identification Section Since October of 2008, the Records and Identification Section has been working on a scanning project with a company called Hawaii Planz Administrators. The scanning project consists of retrieving police reports from various secured locations throughout the Hawai'i Police Department, having the reports scanned and inputted into a document management system, then checking the scanned documents for accuracy, and finally shipping the boxes to Oahu for secured destruction. The Records and Identification Section recently completed all of the reports within the evidence warehouse, where over 217 POLICE ADMINISTRATIVE BUREAU - Technical Services Program Highlights (continued) Records and Identification Section six hundred (600) boxes were stored. Each box contains approximately two hundred (200) reports. There were over twenty -two hundred (2200) boxes to begin with, with reports dating back over twenty (20) years. One of the main benefits to this document management system is that the reports will all be electronically stored; a clerk will no longer have to search manually for a report in a box, which is stored in a closet or warehouse, once all the reports are scanned. Reports can be located easily, and the information contained within the reports can be retrieved much faster. The scanning process also prevents the reports from being physically deteriorated. The mezzanine construction within the police evidence warehouse has been completed. The final phase of the implementation of shelving within the rooms under the mezzanine is on order. Through a grant secured by our Administrative Bureau, 16 -foot high pallet shelving, rivet shelving, gun storage shelving, mobile shelving and a multi -stage forklift have been purchased. Within the rooms under the mezzanine, there will be areas that are dehumidified for gun storage and media storage such as CDs and VHS tapes. This will ensure that the evidence is preserved longer and be in better condition, due to the lack of moisture. With the implementation of these shelving systems, the Hawai'i Police Department will be able to utilize this evidence warehouse for years to come. There was a recent update to the Records Management System. One of the main updates was the tab for the Prosecutor's Office. Once training is completed with the Prosecutor's Office, this tab within the incident module will be used by the assigned prosecutor to send IDC (Intake Decline Request) and PFI (Pending Follow -up Investigation). Once this is implemented, the prosecutor assigned to a certain case can utilize this tab to send and IDC or PFI to the investigating officer's commander, without going through the Records Section. This will streamline the process, making the investigation and communication between the prosecutors and police more timely and efficient. Traffic Services Section The Police Department received $382,265 in federal grant funds, which the Traffic Services Section oversees. The monies are used for traffic enforcement and equipment purchases to improve traffic safety. The funds were used to pay for overtime for checkpoints and other enforcement projects to decrease injuries and deaths in motor vehicle crashes by increasing seat belt use rates, apprehending impaired drivers and enforcing speed regulations and illegal "outlaw" road racing. 218 POLICE ADMINISTRATIVE BUREAU - Technical Services Program Highlights (continued) Traffic Services Section Traffic Services Section hired a new Traffic Safety Coordinator in September 2009. The coordinator is Mr. Dieter Blattler. Blattler oversees the Hawai'i County Impaired Driving Task Force, which is committed to reducing impaired driving fatalities on the Big Island. Traffic Services Section also oversees the School Crossing Guard Program and has a total of 40 allocated positions at various elementary schools throughout the Big Island. Computer Center The Computer Center staff provided support for several projects that are in various stages of completion, to include: • Police Mobile Data Terminal • Radio over IP -Civil Defense Interoperability Grant Hawai'i Integrated Justice Information Sharing (HIJIS)- Hawai'i Criminal Justice Data Center Program Measures 219 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Road closure pen within a month 102(100 %) > =95% > =95% Impound letters within a week 112(96 %) > =95% > =95% Traffic Violation Letters within a week 629(98 %) > =95% > =95% Firearms permits within two weeks 2595(100 %) > =95% > =95% Install mobile radio stations 82(100 %) > =95% > =95% Radio site inspections 154(160 %) > =96 > =96 Dispatch to calls for service 181843(100 %) =100% =100% 219 POLICE CRIMINAL INTELLIGENCE UNIT AND INTERNAL AFFAIRS Program Description The Criminal Intelligence Unit (CIU) and Internal Affairs (IA) Division is under the direct management of the Police Chief. It is commanded by a Police Captain and maintains offices in Hilo and Kona. The Criminal Intelligence Unit gathers, maintains, and analyzes intelligence for the purpose of keeping police administrators informed about the extent, nature and characteristics of organized crime activity, drug trafficking organizations, as well as issues dealing with Homeland defense and dignitary protection assistance. The unit is also responsible for conducting criminal history checks for the department. Internal Affairs investigates allegations of misconduct by department members. These investigations seek to determine if not only misconduct occurred, but also the underlying reasons for errant behavior on the part of the employee. Investigations are also used to indicate the need for additional training and/or procedural changes. Program Objectives Criminal Intelligence Unit 1. Complete 90% of assignments within 30 days. 2. Complete 90% of criminal history checks of prospective employees of the department employees as well as other federal, state and local law enforcement agencies within 30 days. 3. Develop, maintain and disseminate intelligence information, which can be utilized to produce no less than eleven (11) criminal investigations per month. 4. Compile, produce, analyze and forward to Police Administrators no less than 32 intelligence reports per month. 5. Provide assistance to other elements within the Police Department either through intelligence briefings on current crime trends and/or through no less than twelve (12) in- service training sessions per month. 6. Conduct four (4) presentations to semi - annual Statewide Inter - County Criminal Intelligence Unit (ICCIU) conferences on major criminal activity within this jurisdiction, along with gathering criminal intelligence from other jurisdictions, which may have a connection to our jurisdiction. 220 POLICE CRIMINAL INTELLIGENCE UNIT AND INTERNAL AFFAIRS Program Objectives (continued) Internal Affairs 1. Conduct complete and thorough internal investigations seeking a monthly clearance rate of 67 %. 2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate of 85 %. 3. Conduct no less than two monthly random and unannounced inspections of the different elements within the department to ensure compliance with rules and regulations. 4. Provide no less than three monthly in- service training sessions to other elements within the department to prevent and deter employee misconduct as well as to ensure procedural compliance in the investigation of employee misconduct. 5. Compile and provide a yearly report to the State Legislature on certain specific aspects of discipline meted out by the department as required by law. Program Highlights Criminal Intelligence Unit (CIU) During fiscal year 2009 -2010, the Criminal Intelligence Unit provided intelligence information, which in whole or in part led to the initiation of 84 criminal investigations. The unit also submitted 401 intelligence reports during this period. The unit conducted 276 criminal history investigations for prospective department employees, other designated employees, and prospective employees of other county, state, and federal law enforcement agencies. Internal Affairs Unit The Internal Affairs Unit is responsible for investigating allegations of employee misconduct and reviewing investigations done by supervisors. The investigations are conducted not only to determine whether misconduct occurred but also to discover any underlying procedural, training or individual failings. During Fiscal Year 2009 -2010, the Internal Affairs Unit conducted 27 administrative investigations, 82 internal inquiries into actions by police department personnel, and provided 36 in- service training sessions to employees. Internal Affairs also conducted 64 Quality Control and Compliance Inspections of various elements of the department to prevent the abuse, misuse, fraud and waste of department resources. 221 POLICE CRIMINAL INTELLIGENCE UNIT AND INTERNAL AFFAIRS Program Measures Criminal Intelligence Unit FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Other Assignments 360(100%) > =90% > =90% Criminal History Checks 276(100 %) > =90% > =90% Numbered Cases 84(64%) > =132 > =132 Intelligence Reports 401(104 %) > =384 > =384 In- service Presentations 144(100 %) > =144 > =144 Presentations to ICCIU 4(100 %) > =4 > =4 Internal Affairs FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Internal Investigations 38(141%) > =67% > =67% Internal Inquiries 98(120 %) > =85% > =85% In- service Presentations 36(100 %) > =36 > =36 Random Inspections 64(267 %) 24 24 Yearly Legislative Report 1 1 1 Program Expenditures 222 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 9 9 9 Salaries & Wages 665,220.50 738,463 730,480 Operations 7,620.93 21,620 21,020 Program Total 672,841.43 760,083 751,500 222 POLICE OPERATIONS BUREAUS Program Description CRIMINAL INVESTIGATION DIVISION The Criminal Investigations Division investigates all crimes of violence, theft, fraud, commercialized vice and narcotics; apprehends perpetrators of these crimes; and it compiles evidence and information for the prosecution of all persons charged with violations of criminal statutes. The division is also responsible for criminal investigations of police officers, while Internal Affairs conducts concurrent administrative investigations. This division is under the command of a Police Captain who oversees the operations of the respective Sections to include the Criminal Investigations Section (CIS) that includes the Crime Laboratory, the Juvenile Aid Section (JAS), and the Vice Section, which includes the "Ice" Task Force (ITF) and the Drug Interdiction Task Force (DITF). Criminal Investigation Section (CIS) Responsible for the investigation of all major crimes to include homicides, suspicious deaths, assaults, property crimes, identity thefts and fraud. Juvenile Aid Section (JAS) The JAS, under the command of a Police Lieutenant, is responsible for the investigation of cases involving juveniles as victims or perpetrators. Investigations conducted include assaults, property crimes, sexual assaults, domestic violence, gang activity and status offenses. The JAS also maintains two specialized units consisting of the Sex Crimes Unit, specializing in sexual assault investigations, and the Domestic Violence Unit, specializing in domestic abuse cases. The General Detail Detective in JAS is assisted by a Police Officer III. This same unit is also responsible for overseeing Crime Reduction Units (CRU) in which personnel are temporarily culled from other sections in order to detect and investigate gang activity and underage drinking. The Police Officer III position in the unit is assigned to handle and work with a canine (certified scent - oriented canine) that assists police in locating missing children. 223 POLICE OPERATIONS BUREAUS Program Description (continued) Vice Section The Vice Section is responsible for the prevention and suppression of all forms of commercialized vice activity, including prostitution, gambling and illegal trafficking of narcotics. Special operations and covert programs are in place to combat the cultivation of marijuana and distribution of illegal drugs on the Big Island. Federal and State grants provide the necessary funding to accomplish our objectives. Vice officers belong to the Statewide Narcotics Task Force and Statewide Marijuana Eradication Task Force and are involved in joint operations with the Drug Enforcement Administration, Bureau of Alcohol, Tobacco and Firearms, Bureau of Immigration and Customs Enforcement, the United States Postal Service and the Federal Bureau of Investigation. The Vice Section is also part of the Hawaii High Intensity Drug Trafficking Area (HIDTA) Task Force. The Vice Sections are augmented with an "Ice" Task Force (ITF) on each side of the island consisting of personnel from within our department. The primary goal of the Ice Task Forces is to identify, disrupt, prosecute and ultimately dismantle street mid- and upper -level drug trafficking organizations dealing crystal methamphetamine ( "Ice "). The Area II Vice Section is supplemented with the Drug Interdiction Task Force (DITF), primarily responsible for investigating drug smuggling through the airports and other venues. The DITF is comprised of three (3) officers who are federally deputized to investigate, identify and apprehend individuals and organizations involved in the smuggling of illicit drugs into the County of Hawaii. Crime Laboratory The Crime Laboratory performs a variety of physical, chemical, instrumental and microscopic analysis of evidence in connection with crime detection and law enforcement work. In addition, all of the criminalists assigned are required to provide court testimony whenever necessary in both state and federal courts. Patrol Divisions The Patrol Divisions, each under the command of a Police Captain, plan, proactively direct and coordinate functions toward the enforcement of federal, state, and county laws, the prevention of crime, the apprehension and custody of law violators and the development of partnerships between the community and the Hawai' i County Police Department. These divisions include the operating units from each of the police districts, Community Policing, Police Reserve Officers Program and the Traffic Enforcement Unit. 224 POLICE OPERATIONS BUREAUS Program Description (continued) Patrol Divisions (continued) The Patrol Divisions continue enforcement efforts through special projects such as sobriety checkpoints, seatbelt/child restraint checkpoints, high -speed enforcement, underage drinking deterrent programs and truancy deterrent programs. These special projects would not have been possible if not for federal and state grant funding. Community Policing Officers Community Policing for Area I is coordinated by a Police Lieutenant and consists of fourteen (14) Police Officer III (PO III) positions. These PO III positions are distributed as follows: (8) — South Hilo, (4) — Puna, (1) — North Hilo and (1) — Hamakua. The Community Policing Officers in Area I operate the mini - stations located at the Clem Akina Park, Mooheau Bus Terminal, Holomua Street, Waiakea -Uka Gym and Richardson Beach Park in South Hilo and in Honokaa town in Hamakua. Community Policing for Area II is coordinated by a Police Sergeant and consists of thirteen (13) PO III positions. These PO III positions are distributed as follows: (7) — Kona, (3) — South Kohala, (2) — Kau and (1) —North Kohala. The Community Policing Officers in Area II operate the mini - stations located at the Waikoloa Golf Course in South Kohala and Hale Halawai in Kailua -Kona. The School Resource Officer Program consists of six (6) PO III positions. These PO III positions are distributed as follows: (1) Hilo Intermediate School, (1) Waiakea Intermediate School, (1) Honokaa High & Intermediate School, (1) Pahoa High & Intermediate School, (1) Kealakehe Intermediate School and (1) Konawaena Middle School. These officers are tasked with providing law- related education, law - related counseling and law enforcement duties on their respective school campuses. The Hawaii Isle Police Activities League (HI -PAL), consists of two (2) Police Officer II positions and (1) Recreation Director position. This proactive program is designed to encourage and engage youths to participate in constructive and supervised athletic activities. The goals of the program are to promote sportsmanship, benevolence, friendship, sociability, good will, tolerance and to provide a meeting place for the promotion of common interest of youths. The HI -PAL program runs activities throughout the calendar year. 225 POLICE OPERATIONS BUREAUS Program Description (continued) Traffic Enforcement Unit The Traffic Enforcement Unit (TEU) is comprised of a supervising sergeant and four (4) patrol officers in East Hawai'i and three (3) patrol officers in West Hawaii. The unit is charged with enforcing traffic laws around the island and with investigating traffic deaths, utilizing specialized skills (i.e., computerized diagramming of accident scenes). Program Objectives 1. To achieve a burglary clearance rate of 30 %. 2. To achieve a theft/auto theft clearance rate of 30 %. 3. To achieve a robbery clearance rate of 60 %. 4. To maintain a sexual assault clearance rate of 80 %. 5. To attain at least a 65% service of court documents received. 6. To conduct 720 hard drug investigations (heroin, cocaine and crystal methamphetamine). 7. Crime Lab to achieve an assignment clearance rate of 90 %. 8. HI -PAL to serve 60 youths in three age groups for each month and a 36% participation of "at -risk youths" out of all youths served. 9. Community Policing Program to complete at least 24 Problem - solving Activities and 24 Crime Prevention Activities annually through the development of partnerships directed at resolving community- police problems, resulting in the improvement of the quality of life for all citizens. 10. Community Policing Program complete at least 48 Abandoned Vehicle/Beautification Projects annually through the development of partnerships with the community. 11. To provide at least four D.A.R.E. Curriculum (core classes) and/or training per month through the department's School Resource Officer Program. 226 POLICE OPERATIONS BUREAUS Program Highlights Criminal Investigation Section (CIS) The Area I Criminal Investigation Section (CIS) The Area I Criminal Investigation Section investigated two high profile murder cases during the 2009/2010 fiscal year. Both cases involved domestic violence with the victims being a child and a female adult. Detectives worked very hard in developing leads and piecing together circumstantial and physical evidence and as a result, both suspects were arrested and charged for Murder in the second degree. Criminal Investigation Section (CIS)(continued) The Area II Criminal Investigation Section (CIS) On October 14, 2009 an 18 year old woman reported that she was attacked by an adult male while walking at night along Ali'i Drive in downtown Kailua -Kona. The male attempted to rob the woman, knocking her to the ground and then fleeing the area. Detectives assumed the investigation and through diligent investigative work and partnership with residence in the community, detectives arrested a 56 year old Arizona man who was at the Kona International Airport waiting to catch a flight to the mainland. The man was later charged with attempted robbery, kidnapping and terroristic threatening. On April 20, 2010 detectives arrested and charged a 28 year old South Kona man who was responsible for a violent crime spree that encompassed the entire Big Island prior to his capture. Many of the victims delayed their reporting due to fear of retaliation by the suspect. After a grueling in depth investigation involving officers from both Area I and Area II, detectives charged the male with kidnapping, first degree assault, two counts of third degree assault, three counts of first degree terroristic threatening and three counts of unauthorized control of a propelled vehicle. 227 POLICE OPERATIONS BUREAUS Program Highlights (Continued) Criminal Investigation Section (CIS)(continued) The Area II Criminal Investigation Section (CIS) In June of 2010, detectives conducted an extensive investigation that resulted in the identification of two adult males and one juvenile male suspected of numerous criminal offenses that included 2 robberies, a residential burglary, 2 assaults, 8 incidents of unauthorized control of a propelled vehicle, 7 incidents of unlawful entry into a motor vehicle, 13 thefts, fraudulent use of credit cards, identity theft and criminal property damage. The juvenile male suspect was also wanted for escape from the Hawai'i youth Correctional Facility on the island of Oahu after failing to return from a weekend furlough with family. All suspects were arrested in these cases and charges were deferred to the County Prosecutor's Office. Juvenile Aid Sections (JAS) The Area I Juvenile Aid Section (JAS) For Fiscal Year 2009 -2010, Area I (East Hawai'i), Juvenile Aid Section detectives investigated 160 reports of sexual assault and 223 reports of domestic violence and related crimes. This is in addition to the investigation of juveniles involved in serious crimes as well as status offenses, such as: runaway; truancy; protective and placement services; and curfew violations. On June 4, 2010, a 38 year old Hilo woman reported being physically abused as well as sexually assaulted by her 49 year old husband. On that day South Hilo patrol officers responded to a Hilo address relative to a "dropped 911" call. Upon their arrival officers met with both victim and suspect who were interviewed separately. At that time, the victim disclosed an abusive relationship which included sexual assault. The suspect was arrested at the scene and later charged by detectives with first degree sexual assault, abuse of a family/household member, interfering with the reporting of an emergency (phone- ripping) and second degree terroristic threatening. On June 16, 2010 patrol officers responded to a residence in a lower Puna subdivision to investigate a suspected domestic violence incident. Upon meeting with a 19 year old female, the officer familiar with the home and its occupants did not recognize the female due to the disfigurement in her face as a result of injuries she sustained at the hands of her live -in boyfriend. A 26 year old man was arrested shortly thereafter. Later that day the suspect was charged with two counts of abuse of a family/household member, kidnapping and first degree sexual assault. 228 POLICE OPERATIONS BUREAUS Program Highlights (Continued) Juvenile Aid Sections (JAS) (continued) The Area II Juvenile Aid Section (JAS) Area II Juvenile Aid Section (JAS) under the command of a Lieutenant, investigated 171 Sex Assault cases, 152 Abuse cases, other serious crimes to include Kidnapping, Terroristic Threatening cases, Assaults, Reckless Endangering, Burglaries, and other investigations of juveniles involved in serious crimes as well as status offenses such as runaways, truancy, protective and placement services and curfew violations. On February 26, 2010, an adult female reported her vehicle being taken without authorization from her residence in South Kona. The vehicle was located and a male suspect was arrested along with three juveniles. Through this investigation, it was determined that this same adult male was also responsible for burglarizing residences in a neighborhood in the South Kona area. As a result, the adult male was arrested for six counts of burglary and attempted burglary, five counts of theft and attempted theft, an unauthorized control of a propelled vehicle and promoting a detrimental drug. These cases are pending trial. On March 04, 2010, an adult female visitor from California reported to the Santa Cruz Sheriffs Department that she was sexually assaulted by an adult male, self proclaimed healer /massage therapist, while vacationing in Hawaii. The female was seeking treatment for a chronic medical condition and was referred to this male individual by one of his clients who described him as being a "phenomenal healer ". This unlicensed healer /massage therapist maintains a website referring to himself as "Earl of Love ". Through investigative efforts, it was determined that this individual has had four previous sex assault complaints against him beginning in 2005. On 09 -13 -2010, a grand jury indicted this male individual on three counts of sex assault. On May 22, 2010 an adult female reported being involved in a physical dispute with her live -in boyfriend of four years. The boyfriend had physically abused, threatened and assaulted the female. A thorough investigation was conducted which resulted in the apprehension and arrest of the male individual. The male was subsequently charged with five counts of abuse family or household member, five counts of assault, four counts of terroristic threatening, one count of unlawful imprisonment, one count of kidnapping, one count for promoting a detrimental drug, and two counts of contempt of court. These charges are pending trial. 229 POLICE OPERATIONS BUREAUS Program Highlights (continued) Vice Section The Area I Vice Section In November of 2009, a four month long investigation into cocaine distribution on the east side of the Big Island resulted in nine felony cases, four arrests, and the recovery of 28.9 grams of cocaine and 3.9 grams of "ice ". Between the months of July 2009 and February 2010, concentrated efforts to curb the importation of crystal methamphetamine into the Hilo airport resulted in five interdictions and the arrest of seven "couriers ", male and female, from Honolulu, California, and El Salvador. A total of 548.3 grams of crystal methamphetamine was recovered from these investigations Through the months of August 2009 to December 2009, the Hawaii, Maui, and Kauai Vice Sections conducted investigations in their individual counties, utilizing resources, training, and funding solely available due to the existence of the Hawaii Narcotics Task Force. Operation "Treble Hook" was developed to introduce undercover officers from neighboring counties into the street drug scenes in each county for one week. These investigations were intended to not only affect current nuisance drug complaints but lead to higher level distributors in these counties. Operation "Treble Hook" concluded statewide with eleven persons charged or indicted for thirty four drug cases and the recovery of 216.9 grams of "ice" and 58.9 grams of dry processed marijuana. In March of 2010, a 41 year old male was arrested by Vice Officers for driving a stolen vehicle. After a Narcotic Canine alert on the stolen vehicle, officers recovered 23.9 grams of crystal methamphetamine, 15.5 gram of dry processed marijuana, digital scales, and other paraphernalia used in the trafficking of narcotics. 230 POLICE OPERATIONS BUREAUS Program Highlights (continued) Vice Section (continued) The Area II Vice Section In July 2009, the Area II Vice Section served a search warrant at a Kailua -Kona residence where officers discovered an indoor marijuana growing operation and arrested a husband and wife, a 27 year -old man and a 22 year -old woman at that residence. Continued investigation led police to connect the Kona home to another residence in the Hawaiian Ocean View Estates Subdivision in Ka'u. Serving a second search warrant at that home, officers discovered another indoor marijuana growing operation. A total of 137 marijuana plants, several vials containing hashish and nearly 20 pounds of processed marijuana having a street value of over $80,000 were recovered. Also seized were two automobiles and $8650 in cash for forfeiture. Investigators were able to charge the husband with numerous drug offenses. In August 2009, the Area Ice Task Force arrested a couple for drug and firearms offenses after a month -long investigation lead officers to serve a search warrant at a Kailua -Kona home. Officers recovered more than seven pounds of powdered cocaine, 12 grams of crack cocaine, approximately 10 ounces of crystal methamphetamine, nearly a half pound of marijuana and four firearms. More than $6,000 cash and over $50,000 worth of property was seized for forfeiture. The couple was charged for various drug and firearms offense as well as for theft. One of the firearms recovered was reported stolen during a residential burglary earlier that year. A 21 -month old toddler living with the couple was taken into protective custody due to some of the drugs being found in areas accessible to the toddler. The drugs have a combined street value of more than $222,000. In October 2009, the Airport Task Force arrested and charged a 51- year -old Kailua -Kona man for drug offenses at the Keahole International Airport. Acting upon a tip from Crime Stoppers, investigators received information alleging that the man was smuggling crystal methamphetamine on a flight from California bound for Kona. Police served a search warrant on the man's luggage and recovered approximately seven ounces of crystal methamphetamine, almost four grams of marijuana and nearly two grams of powdered cocaine. $1,600 in cash was seized for forfeiture. The drugs have an estimated street value of $25,000. Also in October of 2009, the Area II Ice Task Force developed information of drug proceeds being smuggled from Hawaii to the mainland. This information was forwarded to the Hawaii Airport Task Force based at the Honolulu International Airport where agents with the Drug Enforcement Administration seized $32,000 in U.S. currency for forfeiture from a California man. 231 POLICE OPERATIONS BUREAUS Program Highlights (continued) Vice Section (continued) The Area II Vice Section (continued) In January 2010 the Area II Ice Task Force arrested and charged a 24 year -old Kailua -Kona man after serving a search warrant at his Kailua -Kona home. Officers recovered 23 grams of powdered cocaine, 7.8 grams of crystal methamphetamine, 9 grams of hashish, 7 grams of dried marijuana and 24 marijuana plants from the residence. $950 in cash was also seized for forfeiture. The drugs have a combined street value of about $4,000. In April 2010, the Area 11 Ice Task Force served a search warrant on a vehicle that was stopped for traffic offenses after a positive alert from a canine screen. A 24 year -old Kailua -Kona woman and a 26 year -old California man were arrested and charged after police recovered 11 grams of crystal methamphetamine and a glass smoking pipe containing marijuana. In May 2010, the Area 11 Ice Task Force served a search warrant on a Waikoloa residence suspected of distributing cocaine and crystal methamphetamine in exchange for cash or stolen goods. Two men and four women were arrested and charged with drug offenses after officers recovered 15 grams of crystal methamphetamine, 484 grams of marijuana, 12 marijuana plants, and 31 prescription pills consisting of oxycodone, hydrocodone, morphine, alprazolam, diazepam, proproxyphene and clonazepam. A loaded .25 caliber pistol was also seized. Also in May 2010, the Area 11 Ice Task Force was assisted by the Ka'u Patrol Division with the arrest of a 39 year -old Kailua -Kona man on a bench warrant for prior drug and firearms offenses. Vice officers was able to arrest and charge the man after they obtained consent to search his belongings and recovered 7.6 grams of black -tar heroin and 1.1 grams of morphine. In June 2010, the Area 11 Vice Section was assisted by the DEA Airwing in conducting an aerial observation of marijuana plants being cultivated at a Waikoloa residence. A 34 year -old woman and 32 year -old man were arrested and charged when a search warrant at the property lead to the recovery of 20 growing marijuana plants, 2.3 pounds of processed marijuana, another 1.1 pounds of drying marijuana. $330 in cash was also seized for forfeiture. Also in June 2010, the Area 11 Vice section assisted the North Kohala Patrol Division in serving a search warrant at a Hawi residence. A 58 year -old man was arrested and charged after officers discovered an indoor marivana grow operation. 102 marijuana plants, ranging in height from 6 inches to 4 feet were recovered along with 340.9 grams of processed marijuana, 7.3 grams of hashish, a digital scale, flourescent lamps, grow lights, seedling trays, smoking pipes, pots, insulation and fertilizer. $2990 in cash was also seized for forfeiture. 232 POLICE OPERATIONS BUREAUS Program Highlights (continued) CRIME LAB In the past few years, the Hawaii Police Department (HPD) Crime Lab has been awarded grant funds to improve forensic services. HPD Crime Lab serves as scientific support in criminal and traffic fatality investigations. The lab also assists outside federal and state agencies such as the Department of Land and Natural Resources (DLNR), Liquor Control, and Public Safety. Crime Lab services include: drug analysis, latent print development/recovery, firearms test - firing, serial number restoration, biological fluid screening, and crime scene processing. Case loads have been approximately 1000 to 1200 cases a year with the majority of the cases consisting of drug analysis. Crime scene /traffic fatality processing, and any evidence collection outside of the lab casework, is not accounted for in the reported case load. Also in 2007, HPD Crime Lab received $100,892 in JAG funds to implement the "Evidence Specialist Pilot Program ". This program was designed to increase the quality of crime scene investigations and enhance current law enforcement capabilities by hiring and training two (2) Evidence Specialists. The Pilot Program was to be monitored so that the increase in the quality of crime scene investigations and enhancement of current law enforcement capabilities could be measured and reported to the County of Hawai'i, in an effort to secure permanent positions in HPD. Two (2) Evidence Specialists were hired in late 2008 and have participated in many fully grant funded specialized training courses. They are learning and applying the updated techniques and standards that are currently undergoing heavy scrutiny nationwide. The Evidence Specialists, specialize in evidence detection, recognition, recovery, preservation, and documentation, which include photography, diagrams, biological fluid /tissue collection/screening, latent prints development/recovery, impressions (toolmark/tire /footwear), forensic entomology, digital evidence, and other forms of physical evidence. In 2008, HPD Crime Lab also received $18,752 in JAG funds to extend the Evidence Specialist Pilot Program. These funds were used for salary to extend the program and also funded an upgraded digital camera with accessories for the Kona Criminal Investigations section. In 2009, HPD Crime Lab received $216,000 in JAG Recovery funds to further extend the Evidence Specialist Pilot Program. These grant funds will employ our Evidence Specialists until approximately November 2011. 233 POLICE OPERATIONS BUREAUS Program Highlights (continued) CRIME LAB (continued) The Crime Lab has not had a back log of assigned cases, with back log defined as cases not completed within 30 days of assignment. Within these past few years the Crime Lab has been working on updating and revising laboratory procedures and safety manuals in preparation for eventual lab accreditation. Personnel are also certified or in the process of studying to be certified in their forensic discipline by 2014. The Crime Lab's responsibility of providing scientific support in investigations has improved the quality of crime scene and fatal traffic accidents investigations by providing personnel who are well trained in the updated techniques and standards of crime scene investigations. Scientific support at crimes scenes is part of the HPD Criminalist job description, consistent with the old general criminalistics description prior to 1970. The HPD Criminalists with little to no training would assist in crime scene processing, in addition to their regular drug analysis, latent print, and firearms, responsibilities. Forensic Science disciplines have become very specialized. Evidence Specialists also known as Crime Scene Investigators, Evidence Technicians, etc. belong to a recognized discipline, as are Drug Analysis, DNA Analysis, Firearms & Toolmarks, Questioned Documents, Trace & Arson, and Latent Print Examiners. HPD and Hawai'i County benefits from having well trained Evidence Specialists processing crime scenes, by increasing the strength of criminal cases relying heavily on physical evidence. Other benefits include the monthly inservices provided to HPD officers and detectives in current and updated forensic tools and resources, and the training provided to the Police recruit classes on Evidence Collection and Preservation. Detectives assigned to major crime scenes can be confident that any evidence present has been efficiently and methodically recovered and processed, freeing them up to conduct timely interviews, interrogations, and other duties associated with criminal investigations. Having the Evidence Specialists respond to crime scenes also frees up the Criminalists to concentrate on strengthening Crime Lab operations in efforts working toward lab accreditation. 234 POLICE OPERATIONS BUREAUS Program Highlights (continued) Patrol Divisions The South Hilo Patrol Division During Fiscal Year 2009 - 20010, the Hawaii Police Department continued a partnership with the State Department of Public Safety on a program to reduce the large backlog of of outstanding bench warrants and other court documents. The program involved utilization South Hilo Patrol personnel and sheriffs from the Department of Public Safety to create a bench warrant service team. This program, along with focused efforts of other South Hilo Patrol personnel, contributed to the program being just as successful as during the previous fiscal year. Police served 4407 court documents during FY 2009 -2010 of which 1657 were outstanding bench warrants. Also during this fiscal year, the number of major traffic accidents which occurred in the South Hilo District decreased by 124 accidents or 23 percent. This decrease is most significant as it follows a decrease of 20 percent that was realized during the previous fiscal year. The District's officers contributed to this decline using focused enforcement of speeding infractions at targeted roadways and intersections which were identified for having a high incidence of major traffic accidents. During FY 2009 -2010, South Hilo Patrol officers issued 13,869 traffic citations of which 1,608 citations were for speed related infractions. South Hilo officers sought to reduce injuries and enhance highway safety by prioritizing enforcement of seatbelt infractions during this fiscal year. During FY 2009 -2010 South Hilo officers issued 670 citations to individuals who chose not to wear seatbelts. During this fiscal year the communities within the South Hilo District reported 302 burglaries, a decrease of 25 percent from the previous year. In efforts to increase the safety of the public driving our roadways, officers of the South Hilo Patrol arrested 305 individuals for DUI, a 46 percent increase from the previous year. 235 POLICE _. 1 111 OPERATIONS BUREAUS Program Highlights (continued) Patrol Divisions (continued) The Puna Patrol Division The Puna District continues to experience a population and building boom, drawing newcomers with its affordable property listings. Community Policing Officers continued working closely with members of the community in improving the quality of life. Working under the "Weed and Seed Project" for the Pahoa Town Area has reduced crime in the area and allowed the community to flourish. Development for businesses near the entrance to Pahoa Town has grown rapidly with "brand name" establishments taking root. The ongoing lava flow activity near the Kalapana Royal Gardens Subdivision and the June 2010 shift closer to the populated Kalapana Gardens Subdivision tremendously increased the volume of tourist and visitors (numbering in the thousands daily) drawn to the viewing area providing dramatic close -up lava viewing experiences for visitors. Construction on the new Pahoa Police Substation began in February 2009 and continued through the last Fiscal Year. It is expected that completion of the facility will be toward the later part of 2010. The new Police Substation is set to be larger then either of the current police buildings in the district and among other improvements contains 4 secure holding cells contrasting to the one -cell facilities currently in district. One of the Puna District's officers received prestigious recognition in being named as "The 2010 Officer of the Year for the Aloha Exchage Club of East Hawaii" for his outstanding performance during the previous year. Officer William Brown was honored for his investigation of a burglary ring in Mountain View while he was on Special Assignment to a Burglary Task Force. His superior efforts in that investigation led to the arrest of four suspects, the closure of four burglary cases linked to those suspects, and the recovery of property. "Officer Brown's distinctive accomplishment had a tremendous impact on burglaries plaguing the Mountain View neighborhoods and reduction in further offenses," Sergeant Juergen Canda wrote in the nomination. "His abilities and dedication to duty resulted in successes that enhanced community confidence in our efforts to serve them and reflect credit upon Officer Brown and the Hawai'i Police Department." Officer Brown later transferred to the district's Community Policing Section where he has devoted his efforts to working with the commuity in problem solving. 236 POLICE OPERATIONS BUREAUS Program Highlights (continued) Patrol Divisions (continued) The Puna Patrol Division (continued) The ending of the Fiscal Year saw a change in Commanders for the District with the retirement of District Commander Captain Steven Guillermo at the ending of May 2010. Captain Samuel Jelsma (previously assigned to the Kona District Patrol) assumed command of the district on June 01, 2010. Longtime Police Operations Clerk Jan Kualii who was a fixture at the Keaau Police Station, also retired at the end of April 2010. The North Hilo Patrol Division In Fiscal Year 2009 -2010, the North Hilo District had a 27 percent decrease in reported burglaries. Theft cases were also down, having 34 reported cases to last years 39. Officers cleared 10 of the reported 34 cases, for a 29% clearance rate. Total traffic citations issued decreased 34% over the previous fiscal year. The district also logged 42 major traffic crashes, the same as the previous year. There were no fatalities. Laupahoehoe Point Park continues to host community events, such as the Laupahoehoe Music Festival held in February and the Laupahoehoe Point Memorial event in April. The Laupahoehoe Point Memorial event brings the entire community together for a poignant reminder of the devastation caused by the 1946 tsunami. Students from Laupahoehoe School contribute to the park by doing beautification projects after the ceremony. Police officers from the district take part in the event every year, assisted by community policing officers from Hilo. In April 2010, North Hilo officers responded to a reported break -in at the Laupahoehoe Train Museum. Upon arrival, officers located an 18 year old male within the museum and arrested him. The investigation revealed that the man had broken into the museum and damaged some items. He was charged with Burglary, Trespass, and Criminal Property Damage. The Hamakua Patrol Division Police focused on improving preliminary investigations during this past fiscal year. This initiative led to a large increase in burglary and theft clearances. Hamakua Police cleared 11 of the 24 reported burglaries in the fiscal year for a clearance rate of 46 percent. Of the 101 reported thefts, 61 were cleared for a 60 percent clearance rate. 237 POLICE OPERATIONS BUREAUS Program Highlights (continued) Patrol Divisions (continued) The Hamakua Patrol Division (continued) Hamakua Police ended the 2009 -2010 fiscal years with a 29 percent increase in burglaries, having 31 reported burglaries as compared to 24 over the previous fiscal year. Ten (10) of the burglaries were cleared for a clearance rate of 32 percent. Thefts were down 24 percent from the previous year, and the district had a 78 percent clearance rate for theft cases. Traffic enforcement was a focal point in the Hamakua District and although speeding enforcement was down compared to the previous fiscal year, Traffic collisions remained the same, with no traffic fatalities recorded for the year. In September 2009, a male reported he accepted a ride from a male suspect. The suspect demanded money from the male. After being told by the male that he did not have any, and while the male was attempting to leave he was pinned by the suspect's vehicle and assaulted. Upon completion of the investigation, Hamakua Officers arrested the suspect on Robbery, Kidnapping, Assault and Driving without a license charges. Between February and March of 2010, Hamakua Officers investigated several reports of an unknown person entering into different vehicles and removing items from within. During the investigation, Hamakua Officers were able to identify the male party and apprehended him. The male was arrested for 8 UEMV, Fraud Use, Id Theft and Theft charges. The cases are pending trial. Between March and June 2010, Hamakua Officers investigated reports of someone entering into parked vehicles at residences. Through a lengthy investigation, and with the assistance of a Hilo Detective and many concerned community members, officers were able to identify and apprehend a male suspect. The male party was arrested for Escape, Resist Arrest, UEMV, Burglary, Fraud Use, Identity Theft, Theft/Forg, and Theft charges. Officers were also able to refer additional cases found to be committed by the same person to the Prosecutor's Office. The cases are pending trial. The Community Policing Officers from both the North Hilo and the Hamakua District, along with the School Resource Officer at Honokaa have coordinated the Hamakua Drug Free Bash for all 6th, 7th, and 8th graders along the Hamakua Coast from Kalanianaole, Laupahoehoe, Paauilo and Honokaa Schools. The event, in its sixth year, promotes leadership and facilitation skills, mentoring, long - lasting friendships and a drug -free message. 238 POLICE OPERATIONS BUREAUS Program Highlights (continued) Patrol Divisions (continued) The Hamakua Patrol Division (continued) Community Police Officers hosted several "Celebrating Families" drug -free events during the summer. The purpose was to promote family- oriented activities and games, which, in turn, strengthen our families and communities. Sixty (60) community members attended the event at Paauilo Park. The Kona Patrol Division The Patrol Division went through several leadership changes throughout the fiscal year. In November 2009, Captain Chad Basque was transferred from the Kona Patrol Division to command the Criminal Investigation Division, Area II. Newly promoted Captain Samuel Jelsma lead Kona Patrol for seven months until transferring to the Puna District in May 2010 Under the array of leadership, the division worked as a team and exercised a committed partnership with other agencies, public groups and communities. The division also continued to focus on reducing traffic fatalities through seatbelt and DUI enforcement. Officers initiated a total of 447 DUI arrests, compared to 448 the previous year. In addition, 857 seatbelt and 129 child restraint citations were issued in the district compared to 796 seatbelt and 82 child restraint citations the fiscal year prior. During the fiscal year, Kona experienced a slight increase in reported burglaries and theft/Unauthorized entry into a motor vehicle (UEMV). Burglaries increased 62 as compared to 55 in the prior fiscal year. Theft/(UEMV) increased 105 as compared to 93 in FY 2008 -2009. In continuing collaborative efforts with the Criminal Investigations Division a clearance rate of 32% of reported burglary incidents and 45% of theft/(UEMV) were achieved. In October and November 2009, the Kailua -Kona Community was suffering from a series of burglaries, thefts, stolen vehicles and mopeds. Through patrol investigations a suspect lead is developed. With the assistance from Area Il, Criminal Investigation Section, patrol officers and detectives, compile victim and suspect statements, locate and recover several stolen vehicle and mopeds, credit cards, jewelry, a retired police officer badge, and large number of keys to houses, condominiums, and vehicles. The suspect was apprehended and charged with numerous offenses. 239 POLICE OPERATIONS BUREAUS Program Highlights (continued) Patrol Divisions (continued) The Kona Patrol Division (continued) The Division also formed the Special Enforcement Unit (SEU) consisting of two to three officers and one sergeant. During the year, SEU averaged 169 cases and 136 arrests per month, resulting in decreasing crime in the public parks and downtown Kailua. With a concentrated effort of both SEU and Patrol, assaults declined 41% or 44 cases this fiscal year, compared to 74 in fiscal year 2008 -2009. On May 12, 2010, Officers Erich Jackson and Jared Cabatu investigated a report of a 13 year old male threatening to jump off a 45 foot rooftop. The juvenile had secured a rope to a beam and the other end of the rope was tied around his neck. Both officers elected to climb the rooftop to speak personally with the juvenile in an attempt to establish a rapport and calm him down. After about 30 minutes of conversation, the juvenile untied the rope around his neck and climbed off the roof. The officers showed remarkable teamwork in their efforts to calm the juvenile. They exhibited bravery in climbing up to the rooftop and ultimately bringing a safe resolution to the incident. As a result of their unselfish efforts, both officers were awarded Hawai'i State law Enforcement Officials Association (HSLEOA) Officer of the Year Award. The South Kohala Patrol Division During Fiscal Year 2009 -2010 the South Kohala district experienced an increase in burglaries, 62 as compared to 58 in FY 2008 -2009. There was a clearance rate of 66% FY2009 -2020 as compared to 59% in FY 2008 -2009. Also, on the increase were robbery (4 as compared to 1 in FY08 -09) and auto theft (30 as compared to 17 during FY 08 -09). Sexual assault incidents experienced a slight decline (22 as compared to 23 during FY 08 -09) with a 55% versus 57% clearance rate. The increases were attributed to a number of factors chief among those was the existing economic downturn, homelessness and substance abuse. Also, during this fiscal year, the communities of South Kohala experienced a number of door -to -door sales involving suspicious activity on the part of door -to -door sales people. On one such incident, South Kohala patrol units responded to a reported burglary -in- progress and arrested four (4) individuals. 240 POLICE OPERATIONS BUREAUS Program Highlights (continued) Patrol Divisions (continued) The South Kohala Patrol Division (continued) South Kohala district continued to be impacted by a number of brush fires during this Fiscal Year consuming in excess of 2,000 acres. Much of the damage was mainly brush with no physical damage to property. However, there was a much higher indirect cost to taxpayers for personnel involved in extinguishing these fires. Our Community Police Officer worked with a number of communities (Kamuela View Estates, Anekona Subdivision, and Sandalwood in raising awareness in crime prevention methods and techniques for protecting their properties. A focus on reducing traffic fatalities was once again undertaken by South Kohala officers during this Fiscal Year. Their efforts yielded a total of 6,132 citations of which 1,532 were for speeding violations; 443 for seatbelt/child restraint violations; and 4,158 for moving and regulatory violations. These enforcement efforts attributed to a reduction of our major traffic collisions, 102 this Fiscal Year as compared to 124 during Fiscal Year 2008 -2009. Our most significant events during Fiscal Year 2009 -2010 were: • The arrests of two male suspects responsible for at least 12 burglaries within the Waikoloa area wherein laptop computers and flat screen TV monitors were removed. The efforts of Sgt. Kenneth Quiocho, Officers Edward Lewis, Jr., Joseph Stender, Jr., and Paul Bugado resulted in these arrests and subsequent recovery and return of most of the items to its owners. A reported robbery at the Whalers General Store at the Waikolao Kings Shop whereby the male suspect entered the store and removed an item from the liquor display. When confronted by a store clerk the suspect became agitated and uncooperative then left the store. He was later confronted by a deliveryman at which time he brandished a knife threatening this person. He continued to flee on foot however a search of the area by officers and detectives resulted in the arrest of the suspect. Another reported robbery at the Longs Drugs Store off of Kawaihae Road where an unknown male suspect entered the store brandishing a firearm and demanding Oxycontin and Fentanyl. The suspect managed to flee with an undetermined amount of these drugs prior to officers' arrival. A ground and aerial search of the surrounding area met with negative results. Area II CIS personnel responded and took over the investigation. 241 POLICE OPERATIONS BUREAUS Program Highlights (continued) Patrol Divisions (continued) The South Kohala Patrol Division (continued) • Three male juvenile suspects were arrested for burglarizing Waikoloa Elementary and Waimea Middle Schools wherein they removed laptop and desktop computers as well as digital cameras. This effort was spearheaded by excellent investigations conducted by Officers Vance Fujii, Paul Bugado, Apollo Kepo'o and Joseph Stender, Jr.. A majority of the computers were returned to the schools, which were quite appreciative of the work completed by these officers. In the latter part of May 2010 the Longs Drugs Store off of Kawaihae Road experienced another robbery wherein the male suspect armed with a knife entered the store demanding Fentanyl and Oxycontin drugs. After being told there were none the suspect removed an undetermined amount of other drugs and fled the area prior to officers' arrival. Once again, a ground and aerial search was conducted by South Kohala patrol and Area II CIS personnel. A few hours later, South Kohala officers responded to a residence on Noekolo Street for a report of a male who apparently shot himself. On arrival, officers determined that the individual, a 37 year old male, was the suspect in the robbery incident being investigated at the time. During this fiscal year, communities in the South Kohala District experienced a decrease in reported burglaries, 58, compared with 86 in Fiscal Year 2007 -2008. Our continued collaboration with the Area II Criminal Investigations Division led to a clearance rate of 59 percent of reported burglaries. This decrease in burglaries can be attributed to a number of factors, including efforts by our patrol officers to raise the community's awareness about home security measures. The North Kohala Patrol Division During the Fiscal Year 2009 -2010, Officer John Kahalioumi filled the Community Policing Officer vacancy that was created when Officer Tyson Matsumura was promoted to Detective. Since taking over as North Kohala's Community Policing Officer, John Kahalioumi has helped to develop and establish a Project Grad Night Program for the Kohala High School. Their first Project Grad Night event which was held for the 2010 graduating class was an overwhelming success and plans are underway for a bigger and better 2011 Project. 242 POLICE OPERATIONS BUREAUS Program Highlights (continued) Patrol Divisions (continued) The North Kohala Patrol Division (continued) A clean-up of Kapaa Beach Park spearheaded by Officer Kahlioumi during the year resulted in the removal of illegal campers, several truck loads of rubbish and the towing of an abandoned vehicle. This was accomplished with help from officers in the district that volunteered their time and equipment which included a backhoe. During the year North Kohala experienced a fire that burnt approximately 300 acres of brush in the Mahukona area that forced the closure of Akoni Pule Highway. No damage to any residence or injury was reported and the fire was determined to be non malicious in nature. One of the most significant events during the year was the arrest and charging of a 58 year -old male for the offenses of Promoting Marijuana in the 1 St degree, Promoting a Detrimental Drug in the 2nd degree, Promoting a Harmful Drug in the 2" d , and Drug Paraphernalia following the services of a Search Warrant on the property the party was residing on. This Search Warrant resulted in the recovery of 102 marijuana plants ranging in size for 6 " -4', 340.9 grams of dried marijuana, 7.3 grams of Hashish, indoor growing equipment and almost $3,00.00 in US currency. Information surrounding this event was developed from information provided by the community. During the past year there was no traffic fatality reported in North Kohala. This can be attributed to the stepped up traffic enforcement conducted by the North Kohala officers following 2 fatalities the previous year. The Ka'n Patrol Division During the fiscal year 2009 -2010, officers investigated 75 major traffic accidents, a significant decrease from the 109 investigated in 2008 -2009. The number of citations issued remained at over 3300, much of this enforcement was in an attempt to curb traffic accidents and make our roads safer. Along those lines DUI arrests rose over 30% from 45 to 59, however there were 3 fatal traffic accidents on our public roadways in Ka'u. In an effort to make all of our roadways safer, the Hawaii Police Department, with the assistance of the Mayor's Office, lobbied for an amendment to the traffic laws governing private roadways. This amendment was passed and clarified that most traffic laws can be enforced within private subdivisions. 243 POLICE .... OPERATIONS BUREAUS Program Highlights (continued) Patrol Divisions (continued) The Ka'u Patrol Division (continued) Ka'u District officers were responsible for investigating over 1200 incidents in fiscal year 2009 -2010. There were 58 burglaries reported which is a drop of over 20% from the 75 reported in fiscal year 2008 -2009. Of these reported burglaries, over 25% were either closed or deferred to the prosecuting attorney's office. Patrol officers continue to work closely with the Criminal Investigation Section Detectives to combat crime in our district. The most significant events occurring during Fiscal Year 2009 -2010 were: • On March 24, 2010, an alert citizen contacted police and informed them that she had been offered some stolen fishing nets. Through the investigation • officers were able to arrest two suspects for theft and recover five stolen nets valued at over $600.00. • On May 20, 2010, Officers from the Ka'u District, Kona Patrol and the Area II Vice Section worked together to arrest and charge Lee Todd Mallon on a bench warrant stemming from drug and firearms offenses dating back to September 2009. After the arrest, officers obtained consent to search Mallon's belongings and found a 7.6 grams of heroin, a 1.1 gram packet of morphine and related drug paraphernalia. Our Community police officer Dane Shibuya continues to work cooperatively with community members and neighborhood watch groups, along with the other 15 officers assigned to the district they all strive to make the Ka'u District a safe place to live, visit, and conduct business. Community Policing Officer (CPO) /School Resource Officer (SROMI -PAL Programs In February 2010 there was a rise in the number of assaults and affrays committed by juveniles and young adults in the Downtown Hilo area. Community Policing Officer William Derr along with the Community Policing Section and Area I investigative units conducted crime reduction details. These details gathered information, analyzed the situation and determined that many of the suspects were from outside of Downtown Hilo and were using the free public transportation to meet up and commit their crimes. Officer Derr, in partnership with the County of Hawaii Mass Transit Agency, analyzed video footage of the same suspects committing crimes within the Mo' oheau Bus Terminal. This video led to the issuance of trespass notices by Officer Derr and a 65% reduction in criminal cases at the Mo' oheau Bus Terminal over a six month period. 244 POLICE OPERATIONS BUREAUS Program Highlights (continued) Community Policing Officer (CPO) /School Resource Officer (SRO)MI -PAL Programs (continued) Improvements were made at the Laupahoehoe Point Park to discourage excessive noise and liquor violations and other illegal activity in the area. The cooperation of the Laupahoehoe Community Police Officer and Department of Parks and Recreation led to the installation of security lights shining into the pavilions and parking lot area of the park. This has greatly increased security in the area while not affecting the natural shoreline environment. November 2, 2009, School Resource Officer Robert Almeida partnered with the Keaukaha area schools, Keaukaha residents, Hilo Airport personnel and other agencies, to conduct a tsunami evacuation drill which coordinated the movement of eight hundred plus elementary school students and community members across the Hilo Airport airstrip. Bike patrol officers along with the Community Policing Section assisted to facilitate safe movement across the airstrip once it was cleared from landing planes. February 27, 2010, a giant earthquake off the coast of Chile occurred and a real tsunami evacuation was conducted without a hitch. In fiscal year 2009 -2010 Community Policing Officer William Derr secured grant funding from the Office of Hawaiian Affairs in the amount of $25,000 for bike patrol equipment and training to benefit the mentally ill native Hawaiian community in the Keaukaha and Panaewa area. Through this funding the Hawaii Police Department was able to purchase 10 bikes with equipment and provide 21 officers tactical bike training. 245 POLICE ... OPERATIONS BUREAUS Program Measures n/a* = Statistical information, no projected numbers provided as the department does not support a quota system for citations or arrest. ** = Goal to be removed after this fiscal year due to Lowest Law Enforcement Priority Ordinance 246 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Criminal Investigation Section Robbery Clearance Rate 36(47.44 %) 60% 60% Juvenile Aid Section Sexual Assault Clearance Rate 217(48 %) 80% 80% Vice Section Marijuana Eradication (Plants Eradicated) 13,164(21 %) >= 57,000 ** Hard Drug Cases 764 > =760 > =760 Crime Laborator Assignment clearance rate 1066(105 %) 90% 90% HI -PAL Participation in 5 -8 age group 2,115 > =240 > =240 Participation in 9 -12 age group 2,932 > =240 > =240 Participation in 13 -17 age group 2,121 > =240 > =240 "At risk" youth participation 3,629(51 %) 30% 30% Presentations /Clinics 151 24 24 Community Policing Program D.A.R.E Curriculum or In- Service Training 256 48 48 Problem Solving Activities 259 24 24 Crime Prevention Activities 343 24 24 Abandoned Vehicle/Beautification Projects 270 48 48 Traffic Enforcement Unit TEU DUI Checkpoints 84 > =84 > =84 DUI Arrests 389 n/a* n/a* Roadside Screening 7,865 > =72 > =72 Moving Citations 4,313 n/a* n/a* Regulatory Citations n/a* n/a* Departmental Islandwide Measures DUI Arrests 1,452 n/a* n/a* Traffic Citations Issued 63,883 n/a* n/a* Burglary Clearance Rate 255(20 %) 30% 30% Theft/Auto Theft Clearance Rate 2,211(33 %) 30% 30% Court Documents 27,095(62 %) 65% 65% n/a* = Statistical information, no projected numbers provided as the department does not support a quota system for citations or arrest. ** = Goal to be removed after this fiscal year due to Lowest Law Enforcement Priority Ordinance 246 POLICE OPERATIONS BUREAUS Program Expenditures Operations Bureau FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 432 432 432 Salaries and Wages 27,798,750.65 31,439,026 29,785,699 Operations 2,091,795.38 2,067,738 2,135,449 Program Total 29,890,546.03 33,506,764 31,921,148 HI -PAL Number of Positions 3 3 3 Salaries & Wages 170,168.22 177,440 180,383 Operations 32,276.23 37,980 28,530 Program Total 202,444.45 215,420 208,913 247 POLICE MISCELLANEOUS Program Expenditures 248 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request JPO Supplies - 1,200 1,000 Investigating Cause of Death 462,098.90 465,000 465,000 Training Account 130,628.07 100,000 120,000 Police Sobriety Test 113,000 80,000 95,000 Police Fleet Transition - - - Byrne Memorial Grants (County Match) 10,625.00 28,750 28,750 Asset forfeitures 197,658.94 500,000 500,000 Total Miscellaneous 914,010.91 1,174,950 1,209,750 248 POLICE GRANT REVENUES Program Description To continue active efforts in obtaining funding through Federal and State Sponsored Grants to augment the department's budget in the areas of: 1. Continue providing for Community Relations, D.A.R.E., and Youth Programs. 2. Providing Investigative Operations personnel with specialized training and equipment dealing with Drug Enforcement. 3. Providing necessary equipment, manpower, training, and for public education in dealing with Traffic Enforcement to include speeding violations, drunk driving, seatbelt enforcement and motor vehicle occupant protection. 4. Providing personnel and SAFE nurses with the necessary equipment, training and supplies to deal with sexual assault and domestic violence. Program Objectives 1. HI Impact (Hawai'i HIDTA $125,000) — To combat the methamphetamine (ICE) problem in the County of Hawaii by conducting various sting operations. 2. Statewide Narcotics Task Force (State Department of the Attorney General $100,000) - For multi jurisdictional task force programs that integrate federal, state and local drug law enforcement agencies and prosecutors for the purpose of enhancing inter agency coordination and intelligence gathering and facilitating multi jurisdictional investigations. 3. Occupant Protection (State Department of Transportation $72,000) - To conduct seatbelt enforcement and child restraint roadblocks. 4. High Speed Enforcement (State Department of Transportation $79,000) — Funding to provide for additional enforcement dealing with speeding violations. 5. Click It or Ticket (State Department of Transportation $15,500) — To reduce fatalities and injuries to front and rear seat occupants under the age of 17 by increasing seatbelt usage and awareness of state laws. 6. Roadblock Program (State Department of Transportation, Sobriety Checkpoint $95,000) — To conduct DUI roadblocks to minimize fatalities and injuries. 7. Traffic Investigation (State Department of Transportation $15,000) — To reduce the number of alcohol - related fatalities and injuries, increase public awareness, and provide a constant deterrence against drunk driving. 8. Domestic Violence /Sex Assault Coordinator (State Department of the Attorney General $65,000) — To hire a Victim's Service Coordinator to service the on -going needs of victims of domestic violence /sexual assaults while the cases remain under investigation. 249 POLICE GRANT REVENUES Program Objectives (continued) 9. Aggressive Driving Projects (State Department of Transportation $37,000) — To reduce the number of alcohol related fatalities and injuries, increase public awareness and provide a constant deterrence against impaired driving. 10. Data Records (State Department of Transportation $78,000) — To establish a statewide traffic data system and to ensure compliance with national standards. 11. Law Enforcement Standby (State Department of the Attorney General $40,000) — To improve the department's ability to respond to violent crimes against women. 12. SAFE Standby Pay (State Department of the Attorney General $40,000) — To improve the department's response to violent sex crimes, physical abuse and crimes of violence against women. 13. SAFE Training (State Department of the Attorney General $55,000) — To improve the department's ability to respond to violent crimes against women primarily sexual assault, with associated domestic violence and physical abuse. 14. Specialized Investigative Training (State Department of the Attorney General $55,000) — To improve the department's ability to respond to violent crimes against women through ongoing specialized training of the JAS detectives. 15. Weed & Seed (Hawaii County Economic Opportunity Council - $100,000) — To make Pahoa safer by increasing prosecution of criminal cases, reducing criminal activity in the business district and removing problem offenders from designated areas within the site. 16. Justice Assistance Grant (U.S. Department of Justice - $110,000) — To provide technological improvement and training that will benefit law enforcement and the prosecution of cases. 250 POLICE GRANT REVENUES Program Expenditures 251 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 3 3 3 Salaries and Wages 376,411.62 31,828 35,064 Operations 1,640,371.76 1,753,297 2,953,436 Equipment 423,408.47 - Program Total 2,440,191.85 1,785,125 2,988,500 251 POLICE POLICE Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Police Chief 1 1 1 Deputy Police Chief 1 1 1 Assistant Police Chief 3 3 3 Accountant I 1 1 1 Accountant III 1 1 1 Accountant IV 1 1 1 Account Clerk 5 5 5 Assistant Clerical Supervisor 1 1 1 Clerical Services Supervisor I 1 1 1 Clerical Services Supervisor 11 2 2 2 Clerk III 23 23 23 Clerk III (Tem 2 2 2 Community Based Traffic Safety Coordinator 1 1 1 Criminalist II * 2 2 2 Criminalist III * 1 1 1 Custodian-Groundskeeper I 4 4 4 Custodian-Groundskeeper I (1 /4T) 4 4 4 Custodian-Groundskeeper I (1 /2T) 1 1 1 Information Systems Analyst V 1 1 1 Information Systems Analyst IV 1 1 1 Detective 41 41 41 Fin Classifier II 1 1 1 Fin Technician 1 1 1 Firearms Registration Clerk 1 1 1 Human Resources Technician I 1 1 1 Human Resources Program Specialist 1 1 1 Police Cadet (Hrl) 24 24 24 Police Captain 11 11 11 Police Documents Clerk 1 1 1 Police Evidence Custodian 4 4 4 Police Evidence Specialist I (Tem 2 2 2 Police Investigative Operations Clerk 6 6 6 Police Lieutenant 21 21 21 Police Major 4 4 4 Police Officer III (Tem 30 30 30 Police Officer II 315 315 315 Police Officer I (Tern) 43 43 43 Police Operations Clerk 6 6 6 Police Radio Dispatcher III (Tern) 6 6 6 Police Radio Dispatcher 11 34 34 34 252 POLICE POLICE Personnel Position Summary (continued) Police Records Analyst 1 1 1 Police Records Clerk 9 9 9 Police Sergeant 35 35 35 Polygraph Examiner 1 1 1 Public Relations Specialist 1 1 1 Radio Technician I 4 4 4 Radio Technician 11 1 1 1 School Crossing Guard (1 /4T) 40 40 40 Secretary 5 5 5 Secretary to the Chief of Police 1 1 1 Senior Account Clerk 1 1 1 Senior Clerk-Stenographer 2 2 2 Senior Police Records Clerk 1 1 1 Sexual Assault Forensic Nurse Coordinator 1 1 1 Storekeeper 1 1 1 Storeroom Clerk 1 1 1 Supervising Police Radio Dispatcher 4 4 4 Victims Services Assistant (Tern) 1 1 1 Total 720 720 720 253 This page intentionally left blank 254 PROSECUTIN G ATTORNIE-l-'Y PROSECUTING ATTORNEY DEPARTMENT SUMMARY Mission Statement The Office of the Prosecuting Attorney pursues justice with integrity and commitment. Department Goals 1. To strive for just disposition of criminal cases and promote public safety and order through timely, efficient, and effective prosecution. 2. To ensure that victims and witnesses of crimes are treated with respect, courtesy, and sensitivity in their cooperation with criminal prosecution. 3. To improve the criminal justice system by identifying areas of need and working collaboratively with other criminal justice agencies and the community. 4. To encourage and promote crime prevention and early intervention initiatives to improve the quality of life on the Big Island. 5. Identify, promote and implement new and innovative approaches to solving crime problems. Funding Source and Position Count General Fund $ 5,725,393 General Fund 83 Grant Revenue $ 1,585,000 Grant Revenue 27 Other $ 250,000 Other - Total Budget: $ 7,560,393 Total Number of Positions 110 255 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Description The Office of the Prosecuting Attorney is charged with the duty to see that the laws are faithfully executed and enforced within the County of Hawaii. Violations of State and County laws, ordinances, rules and /or regulations are prosecuted on behalf of the community. The deputy prosecuting attorneys prosecute cases in the Family Courts, seven District Courts and four divisions of Circuit Courts in Hawaii County. This involves all criminal matters including preliminary hearings, grand jury sessions, arraignment calendars, motions, hearings, pretrial conferences and trials. In addition, they handle all appeals before the Hawaii Appellate Courts as well as the Federal Appellate Courts. Deputy prosecutors screen all criminal referrals made by police and other law enforcement agencies and are available 24 hours per day seven days a week for juvenile detention and felony conferrals. The Office continues its efforts to attend to the needs of victims and witnesses as they go through the criminal justice process. The Office seeks victims' input for and notifies victims of case disposition. The Office provides training for staff to maintain and improve their specialized skills. In addition, the Prosecuting Attorney deputies and staff provide training for police recruits and refresher training for police officers as well as to other law enforcement agencies and community organizations. The Deputy Prosecutors participate in career fairs and job shadowing and prepare appropriate educational presentations to students and faculty on the justice system, careers as a prosecutor and the risks and consequences of involvement in illegal activity. In an effort to reduce crime and promote public safety the Office is actively involved in several initiatives that address juvenile delinquency and promote community involvement in identifying and addressing public safety issues. The Office is actively supporting the Big Island Juvenile and Adult Drug Court and Adult Mental Health Jail Diversion Program. These programs strive to balance the individual service needs of the individual, the legal requirements of the courts, and the safety needs of the community. Whenever possible, the Office seeks funding for specialized units and demonstration projects. M PROSECUTING ATTORNEY GENERAL PROSECUTION Program Objectives Core prosecution and victim services: 1. Attend all courts in the County and prosecute all violations of State and County laws, ordinances and regulations. 2. Maintain a professional, dedicated and trained staff to carry out the duties of the Prosecuting Attorney as defined under the County Charter. 3. Attend to the needs of victims and witnesses as they go through the criminal justice system to include providing case information, assistance with restitution and crime victim compensation and referrals to appropriate agencies. 4. Implement criminal case processing improvements utilizing technology. Generate 50% of contempt of court complaints electronically. 5. Expand implementation of the Document Management System to generate 25% of discovery electronically. 6. Provide statewide Traffic Safety Resource Prosecutor to develop effective enforcement strategies to reduce highway offenses and traffic crashes. 7. Implement Elder Abuse and Fraud project to address neglect, physical abuse, sexual abuse and financial exploitation of our elderly community. Improving the criminal justice system: 1. Coordinate two training/educational workshops to improve the criminal justice system. 2. Meet quarterly with the Hawaii County Police Department to discuss joint initiatives, policies, and procedures to improve investigations and prosecutions. 3. Meet monthly with the police, courts, Children's Justice Center, Sexual Assault Nurse Examiners (SANE), Department of Health, service providers and others to improve handling of domestic violence, child abuse and sexual assault cases. 4. Meet quarterly with Hawaii criminal justice agencies to discuss appropriate interventions and consequences for offenders. Community initiatives to promote crime prevention and intervention and other efforts: 1. Support juvenile delinquency prevention and intervention initiatives. 2. Support domestic and family violence prevention and intervention initiatives. 3. Support neighborhood watch and other community based crime prevention and education initiatives. 4. Coordinate two training/educational workshops to promote crime prevention and early intervention initiatives. 5. Provide monthly public education updates. 257 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights Traditional prosecution: 1. Processed 19,813 in- custody, bailout and referral cases 2. Serviced 2,186 court calendars for circuit court, district court, family court, drug court and mental health court in Hilo, Kona, S. Kohala, N. Kohala, Hamakua and Ka'u. 3. Issued 956 administrative subpoenas. 4. Represented the State in 330 appellate and post conviction proceedings. 5. Participated in State Asset Forfeiture program as a means of discouraging illegal activity. Received a percentage of proceeds totaling $51,835. 6. Implemented an electronic written complaint generation application for the HITS case tracking system to facilitate court filing. Victim Services: 1. Provided assistance to 5,888 victims and witnesses of crime and their significant others from July 2009 to June 2010. 2. Provided federal funding to Family Programs Hawaii, Mothers Against Drunk Driving (MADD), Child and Family Services, and YWCA Sex Assault Support Service for services to victims of domestic violence, child abuse, sexual assault, and homicide. 3. Participated in 11 community and agency events to provide information/training on program services for victims. Criminal Justice Svstem: 1. Participated in Adult and Juvenile Drug Court in East and West Hawaii. During the fiscal year there were 107 participants in Adult Drug Court and 17 participants in Juvenile Drug Court. A total of 17 graduated from the Drug Court program. 2. Received $20,550 Mental Health Transformation grant to provide training to law enforcement and first responders on dealing with severely persistent mentally ill offenders. 3. Participated in several statewide and island wide interagency groups to develop interventions and strategies to improve the criminal justice system - Law Enforcement Coalition (LEC), Hawaii Prosecuting Attorney Association (HPAA), Governor's Traffic Safety Advisory Commission, Western Community Policing Center State Advisory Committee, State DV Fatality Review Committee, Human Anti - Trafficking Task Force, Judiciary Statewide Penal Procedures Committee, Hawai' i Integrated Justice Information Sharing Executive and Operational Committees, Hawaii Identity Theft & Financial Fraud Task Force, Hawaii Coalition Against Human Trafficking, Hawaii State Coalition Against Sexual Assault, Hawaii Sex Assault Response Training committee, Statewide Automated Victim Information Notification Governance committee, Children of Incarcerated Parents Task Force, 258 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights (continued) Criminal Justice System (continued): State Child Welfare Services Advisory Board, Big Island Drug Court planning team, Hawai'i Internet and Technology Crimes committee, Big Island Coalition Against Physical and Sexual Assault, Big Island Task Force on Criminal Justice, Mental Health Diversion Task Force, Children's Justice Center Interagency Advisory Committee, East Hawaii Coalition Against Child Abuse and Neglect, Visitor Aloha Society (VASH), Crimestoppers, County of Hawaii Reintegration "Going Home" committee, Family Violence Interagency Committee, 704 Handbook committee. 4. Sponsored /co- sponsored workshops and conferences to improve the criminal justice system response: - Coordinated statewide Highway Safety Training in August 2009 - Coordinated PROMIS Conference in September 2009 - Coordinated 7 in -house deputy trainings on furlough Fridays - Coordinated Drug Court Teambuilding training in April 2010 Juvenile Issues: 1. Continued coordination of the Juvenile Justice strategic plan implementation: - Youth Builder Steering committee meetings held monthly - Participating in community effort to address homeless teens and runaway youth 2. Provided funding to Salvation Army Family Intervention Services Independent Living Skills /Accountability Program for 35 first time status offenders and minor law violators ages 13 to 17. 3. Sponsored/co- sponsored workshops and seminars to address juvenile issues: - Coordinated SPF -SIG Underage Drinking Prevention Strategic Planning Session in August 2009. Project turned over to the Mayor's Office in September 2009. - Sponsored the Youth Summit in September 2009 which was attended by 45 students representing 11 high schools from throughout the island. - Co- sponsored Youth Health & Futures Fair in January 2010 - Co- sponsored CADCA Data & Evaluation training in April 2010 4. Participated in Hawaii County Youth Council, Huiana Internship Program, East Hawaii Coalition to Prevent Child Abuse and Neglect, Healing Our Island Mini - Grant review committee, Hawaii Island Suicide Prevention Task Force, SPF -SIG County Advisory Council, Substance Abuse Roundtable, and Family Violence Interagency Committee Teen Relationships subcommittee. 259 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights (continued) Community Strategies: 1. Participated in completion of the Sexual Violence Primary Prevention (SVPP) strategic plan. Received $9,900 grant for implementation in Hawaii County. 2. Received $40,000 for Domestic Violence Strategic Plan implementation. Conducted trainings in East and West Hawaii on domestic violence issues. 3. Community Oriented Prosecution project provided outreach and support to various communities throughout the island: - Ongoing participation in Pahoa Weed and Seed effort - Participation in County Highway Safety committee and Traffic Safety task forces. - Provided problem - solving training for community police officers and neighborhood watch programs throughout the island - Provided assistance to Papaikou, Onomea, Honokaa, Ainaloa subdivision, Hilo Downtown Improvement Association, and Milolii communities - Presented to schools and at National Community Oriented Prosecution Conference, and National Weed and Seed Conference 4. Provided 500 holiday taxi coupons to liquor serving establishments to discourage impaired driving. 155 coupons were utilized. 5. Provided 935 keiki identification cards at 16 community events. 6. Sponsored /co- sponsored events to address community violence issues: - Coordinated Domestic Violence Instructor Training Program by Department of Homeland Security Federal Law Enforcement Training Center in September 2009 - Co- sponsored Family Violence Interagency Committee Men Against Violence Ohana Fun Day at Clem Akina Park in September 2009 - Co- sponsored Child Sexual Abuse Prevention (K -2, 3 -5 grades) Curricula Training by The Sex Abuse Treatment Center for schools and service providers in Hilo November 2009 and in Kona March 2010. - Co- sponsored Child Sexual Abuse Prevention (middle and high school) Curricula Training by The Sex Abuse Treatment Center in Hilo January 2010 and in Kona April 2010 - Co- sponsored Date Safe Project "Can I Kiss You ?" presentations to students in West Hawaii, East Hawaii and at UH -Hilo - Coordinated DV 101 training by Hawaii State Coalition Against Domestic Violence in March 2010 - Co- sponsored Men Can Stop Rape community presentation and "Men of Strength" training in April 2010 - Co- sponsored FVIC's Annual Training "Fostering Healthy Relationships through Communication" in May 2010 - Co- sponsored FLETC (Federal Law Enforcement Training Center) Elder Abuse Training in Hilo and Kona in June 2010 260 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights (continued) Administrative 1. Received federal funding totaling $922,374 for Victims of Crime Act programs, Strategic Prevention Framework -State Incentive Grant (SPF -SIG) underage drinking prevention project, a Violence Against Women deputy, Traffic Safety training project, Non - Support Prosecution project, Justice Assistance Grant, and Juvenile Accountability Block Grant project. 2. Received state funding totaling $553,193 for the Career Criminal, Victim/Witness, Sexual Violence primary Prevention Planning, Domestic Violence Strategic Planning and mental Health Transformation State incentive Grant projects. 3. Coordinated 3,991 volunteer hours in the Hilo, Kona and Waimea offices. Volunteers provided support to clerical, administrative, legal and investigative staff. Total value of volunteer hours was $83,210. 4. Staff participated in various community events including American Heart Association Heart Walk, American Cancer Society Relay for Life, 21 Annual Family Peace Walk and Vigil, and YWCA Walk a Mile in Her Shoes event. In addition, staff donated 43 turkeys to the Salvation Army to feed the homeless and needy during the 2009 holidays. 261 PROSECUTING ATTORNEY r ...... .... GENERAL PROSECUTION Program Measures • includes cases opened in a prior period Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Charges: 87 83 83 Opened during period 19,813 23,000 20,000 Accepted for prosecution 17,158 17,000 17,000 Disposed 11,883 13,000 12,000 Set for trial - 5,801,215.47 5,531,222 5,725,393 Circuit Court 2,752 3,600 3,000 District Court 11,622 15,000 12,000 Family Court 2,510 3,500 3,000 Circuit Court calendars: Hilo 462 494 462 Kona 439 20 439 Misdemeanor calendar days: Hilo (a.m. and .m.) 433 562 433 Puna 131 103 131 South Kohala 52 52 52 Hamakua (includes Adult -DV) 24 24 24 North Kohala (includes Adult -DV) 12 12 12 Kona 231 225 231 Ka`u 24 24 24 Family Court Juvenile calendar days: Hilo, Puna 52 53 52 Kona 52 52 52 N. & S. Kohala/Hamakua 12 12 12 Family Court (Adult-DV) calendar days: Hilo, Puna 64 53 64 Kona/Ka `u 24 24 24 S. Kohala 12 12 12 Drug Court: Hilo 50 51 50 Kona 64 48 64 Mental Health Court /Jail Diversion Hilo/Puna 24 24 24 • includes cases opened in a prior period Program Expenditures 262 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 87 83 83 Salaries and Wages 5,248,125.79 4,851,807 5,184,676 Operations 553,089.68 679,240 539,517 Equipment - 175 1,200 Program Total 5,801,215.47 5,531,222 5,725,393 262 PROSECUTING ATTORNEY WROPM GENERAL PROSECUTION Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Prosecuting Attorney 1 1 1 1 st DeputLy Prosecuting Attorney 1 1 1 Accountant II 1 - - Accountant III - 1 1 Account Clerk 1 1 1 Administrative Assistant 1 1 1 Business Manager 1 1 1 Clerk II 3 3 3 Clerk III 4 4 4 Information Systems Analyst IV 1 1 1 Information Systems Analyst V 1 1 1 Deputy Prosecuting Attorney 27 27 27 Investigator 111 2 2 2 Investigator V 5 5 5 Investigator VI 1 1 1 Law Clerk /Trial Aide* 4 - - Le al Clerk lI 4 4 4 Legal Clerk 111 12 12 12 Private Secretary 1 1 1 Program Manager 1 1 1 Senior Account Clerk 1 1 1 Senior Clerk-Stenographer 2 2 2 Senior Deputy Prosecuting Attorney 1 1 1 Special Projects Coordinator 1 1 1 Supervising Legal Clerk 1 2 2 2 Supervising Legal Clerk II 1 1 1 Victim/Witness Coordinator 1 1 1 Victim/Witness Counselor I 1 1 1 Victim/Witness Counselor II 4 4 4 Volunteer Services Coordinator 1 1 1 Total 87 83 83 * Contractual Hires are no longer included in the position count 263 PROSECUTING ATTORNEY GRANT REVENUES Program Description The Office of the Prosecuting Attorney receives and continually seeks funding from Federal and State sources. These funds are used to implement innovative programs, support prosecution efforts, educate the public, improve the criminal justice system, and purchase equipment that would not be possible with County funds. Program Objectives 1. Career Criminal (State Department of the Attorney General, $632,988, 12 Employees) — To provide quick identification, prosecution and conviction of those persons making a career of crime. 2. Victim/Witness Assistance (State Department of the Attorney General, $191,709, 4 Employees) — To assist crime victims and witnesses and their families by providing information, counseling, and support services primarily to victims of violent and property crimes. 3. Victims of Crime Act (U.S. Dept. of Justice, Office for Victims of Crime Formula Grant Program, $300,000, 5 Employees) — To assist victims of crime through the judicial process, focusing on crimes such as homicide, sexual assault, child abuse and domestic violence. 4. Violence Against Women (U.S. Dept. of Justice, STOP Violence Against Women Formula Grant Program, $90,000, 1 Employee) — To improve prosecution of domestic violence cases involving adult women by dedicating a deputy to handle these cases. 5. Juvenile Accountability Incentive Block Grant (U.S. Dept. of Justice, Juvenile Accountability Incentive Block Grant program, $75,000) — To combat juvenile crime utilizing innovative approaches. 6. Elder Exploitation and Prosecution Grant— (U.S. Dept. of Justice, Edward Byrne Justice Assistance Grant Program, $125,000, 2 employees) - To implement the Elderly Abuse and Fraud project which will improve criminal justice response to those who abuse and defraud the elderly community. 7. Traffic Safety Training Grant— (U.S. Department of Transportation, $100,000) - To conduct statewide training and improve the law enforcement system in its efforts to enforce traffic offenses. KM, , PROSECUTING ATTORNEY GRANT REVENUES Program Objectives (continued) 8. Sexual Violence Primary Prevention Planning Cooperative Agreement — (U.S. Department of Health and Human Services, $25,000) - To implement a county plan to increase community awareness and education about domestic violence, ensure that victims are safe and receive support services, and assure that batterers are accountable for their behaviors and learn skills to become non - violent. 9. Domestic Violence Strategic Plan Grant — (Hawai`i State Coalition Against Domestic Violence, $40,000) — To implement a State and County strategic plan to reduce domestic violence and to increase support to victims. 265 PROSECUTING ATTORNEY . ... GRANT REVENUES Program Expenditures Note: Includes Federal and State Forfeitures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 27 27 27 Salaries and Wages 953,651.97 1,126,649 1,229,334 Operations 573,593,48 942,731 473,216 Equipment 17,514.00 315,420 132,450 Program Total 3,929,559.45 2,384,800 1,835,000 Note: Includes Federal and State Forfeitures Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Clerk II 3 3 3 Clerk III 1 1 1 Deputy Prosecuting Attorney 6 6 6 Investigator III (Tem 1 1 1 Investigator V 2 2 2 Legal Assistant 11(Tem) 2 2 2 Legal Assistant 11 1 1 1 Legal Clerk I 1 1 1 Legal Clerk II 1 1 1 Legal Clerk III 2 2 2 Legal Clerk IV 1 1 1 Victim/Witness Counselor 1 3 3 3 Victim/Witness Counselor II 3 3 3 Total 27 27 27 266 D) VUB jUC WORKS' PUBLIC WORKS PUBLIC WORKS GENERAL ACTIVITIES Mission Statement Working together as ONE to improve the quality of service for the health and safety of our Big Island `Ohana. Department Goals To protect public health, safety, and the environment: 1. Strive to improve the roadway system for the safe and efficient travel of people and goods island -wide. 2. Maintain a clean roadway system and enhance the traveling experience with beautification projects. 3. Maintain public flood control facilities, drainage systems and participate in the Community Rating System (CRS). 4. Enforce building, electrical, plumbing, sign, outdoor lighting codes, subdivision, grading, and flood ordinances. 5. Ensure the safety of Hawaii County's bridges and comply with the National Bridge Inspection (NBI) and other Federal, State, and County of Hawaii regulations. 6. Maintain the County vehicle and heavy construction equipment fleet. 7. Respond to all natural and man -made disasters or contingencies. 8. Create opportunities for managers and supervisors to meet the changing demands of customers. 9. Create a data system using technology to manage complaints. 10. Adopt customer service principles. To achieve this, additional resources, training, and business principles are required. 11. Integrate transit, vehicle, bicycle, and pedestrian modes of travel into a shared roadway, reducing vehicle use. 12. Improve information to the public using the most efficient technology to reach the greatest number of customers. 13. Communicate timely information to the public through social and traditional media; bloggers, podcast, cell phones, newspapers, radio, websites and advertisements, brochures, and at community trade shows. Funding Source and Position Count General Fund $ 15,813,393 General Fund 186 Grant Revenue - Grant Revenue 2 Total Budget: $ 15,813,393 Total Number of Positions 188 267 PUBLIC WORKS ADMINISTRATION Program Description The Administration oversees fiscal management, goals, objectives, budgets, contracts, personnel services and supervision for: Building, Engineering, Automotive, Traffic, and Highway Maintenance divisions, and is responsible for informing the public about programs and projects through community relations and public information. The Director is a technical adviser to the Mayor, Managing Director, and Hawaii County Council. Program Objectives 1. Ensure core functions are accomplished within budget 90% of the time as measured by monthly financial reports. 2. Reduce by 10% claims due to industrial accidents. To achieve this, educate personnel through training programs for personal and operational safety. 3. Encourage at least one third of the total departmental employees to participate in safety related training per year. 4. Reduce the cost of responses for inoperative working streetlights and convert the traffic website to manage content in- house. 5. Maintain annual requirements to ensure public outreach meets community rating system (CRS) criteria. 6. Improve customer service to the public by training all employees in customer service skills. Schedule mandatory customer service training for all employees to include at least one module per year. 7. Educate and improve employee's supervisory skills by providing supervisory training to at least 25% of all departmental supervisors by the end of the fiscal year. 8. Optimize internet search engines to expedite services or repairs online by twenty - eight percent (28 %) for streetlights out, faded road markings, damaged street signs, parking and, speed limits. 9. Reach out to 35,000 students and family members with a consistent traffic safety message. 10. Communicate accurate and timely information using a variety of electronic and print resources on regulatory changes that will influence doing business and projects to improve infrastructure on the Island of Hawaii. 11. Maintain a minimum of 519 points in the Federal Emergency Management Agency (FEMA) Public Outreach program should DPW choose to be part of the Community Rating System to reduce the cost of flood insurance in the flood zones. 12. Comply with the National Bridge Inspection (NBI) and other Federal, State, and County of Hawaii regulations on bridge reports, by conducting 126 of the bridge inspections every two years as they are due. I PUBLIC WORKS _e ADMINISTRATION Program Objectives (continued) 13. Performing bridge repair and maintenance projects on at least 2 bridges that have been identified as requiring timely action due to deterioration, deficiencies, and defects. Carry out bridge replacements and /or rehabilitations, as well as scour analysis countermeasure implementation as needed. This includes implementing the planning, design, construction management, and permitting processes of an average of 3 to 5 per year, depending on the severity and complexity of the repair work that needs to be done. Program Highlights On September 6, 2007, an Economic Development Administration (EDA) grant and matching county funds provided for an Engineering Project Coordinator and a Senior Account Clerk, to coordinate the October 15, 2006 earthquake repair and recovery efforts. EDA extended the grant to February 28, 2011. This team has established a comprehensive file. Since the October 2006 Kiholo Bay Earthquake, 22 of the 33 FEMA - funded projects were completed at a cumulative actual construction cost of $934,653.59, of which FEMA paid $699,160.17. The 11 remaining projects are currently underway. Hawaii State Civil Defense and FEMA have granted completion deadline extensions for five (5) projects. Requests to extend the completion deadline for five (5) other projects are pending FEMA approval. A single project has been completed and is currently undergoing review by FEMA; final payment pending. On July 1, 2009 the Department implemented the issuance of all construction plans and specifications on to compact discs to shorten the delivery time of plan requests to contractors. The switch also saved production and postage costs. Addendums are posted electronically on to the State and County Procurement websites enabling contractors access to any changes instantly. Contractors also receive emails directing them to the website for addendums. The Contracts Section processed documents and awarded the Ane Keohokalole Highway construction in FY 2009 -2010. The new mid -level road in North Kona is federally funded under the American Recovery and Reinvestment Act (ARRA) and scheduled for completion in 2012. 269 PUBLIC WORKS ADMINISTRATION Program Highlights (continued) The County of Hawaii instituted employee furloughs beginning July 1, 2010 to June 30, 2011. Months of planning, coordination of employee informational meetings, and consultations were required before the furloughs were implemented. For Public Works, the anticipated reduction in FY 2010 -2011 amounted to almost $1.6 million. The department also worked with Human Resources to develop a Customer Service Training Program. All employees are required to attend this training to help provide better service to the public and other county departments and agencies. Seven objectives were accomplished for traffic safety education through partnerships with the community police officers. The strategic plan identifies sixty -seven (67) goals with objectives to decrease the cost of government. The plan will utilize technologies, intra- communication, and better organizational management between departments and divisions. Such improvements will expedite the completion of construction, consultant contracts, and permitting processes. Forty -six (46) percent of the employees completed the first of a six -part series on customer service skills. The February 27, 2010 Chilean earthquake with a Richter scale rating magnitude of 8.8 had Hawaii preparing for Tsunami evacuations before dawn. By early afternoon, more than 15 hours after the earthquake first struck 6,500 miles away — the fears of a destructive wave had passed. Six divisions within the department of Public Works were deployed during the Tsunami Warning performing key functions for Civil Defense. Fifty -two (52) new projects are under construction in this fiscal year and over fifteen (15) are in the design, planning stages by the engineers. A total of 88 roads were surveyed, and a mile -and- a -half of roads -in -limbo paved. Over twenty -three miles resurfaced, shoulders widened, and 186 miles striped, and faded markings restored. Conducted 74 bridge inspections and wrote 74 corresponding bridge reports in compliance with NBI and federal, state, and County regulations. Initiated repairs on Kawiki Bridge. Completed two bridge repair projects, including: Kawainui Stream Bridge ( #27 -7) $217,168.29 work completed 12/4/09 Kaula Gulch Bridge ( #41 -1) $233,501.02 work completed 12/11/09 Started the planning and design process to replace and/or rehabilitate 5 bridges. Developed 57 Plan of Action reports detailing scour analysis as part of federal mandates Issued 412 over - the - counter moving permits for oversized and overweight loads. 270 PUBLIC WORKS ADMINISTRATION Program Measurements 271 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Favorable Quarterly Performance Reports 100% 90% 90% Number of department-wide industrial accidents 20 25 25 Number of employees trained in safety classes 223 120 120 % Contracts processed within 60 calendar days from bid openin 93% 90% 90% No. bridge inspections of total bridges - - 52 -74 No. bridge repair & maintenance - - 2 No. bridge replacement/rehabilitation projects - - 5 No. Points in the Federal Emergency Management Agency (FEMA) Public Info Community Rating System - - 519 No. Community Outreach printed & electronic resources - - 40,106 per announcement No. student outreached in Traffic Safety Education - - 35,000 No. Hits Search Engine Optimization - - 10,000 dail No. of employees trained in customer service (HGEA) - - 144 No. of employees trained in customer service (UPW) - - 189 No. of mana ers /su v rec'd Supervisory Training - - 15 Additional Information: Federal project reimbursement requests 45 - - Consultant Contracts Executed 34 - - Construction Contracts Executed 29 - Change Orders Processed 80 - - Number of Employees in the Department 341 360 360 Departmental Vacant Positions 63 - - Positions Filled 19 - - Number of Formal Grievances 1 - - Work Comp Cases with Lost Time 12 10 10 Number of safety classes offered /no. we participated 51/46 59/59 59/59 Oversized Vehicles Moving Permits Issued 412 - - No. of Federal Aid Projects Managed 32 - - 271 PUBLIC WORKS ADMINISTRATION Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 26 26 26 Salaries and Wages 1,054,443.03 995,875 1,057,120 Operations 43,437.63 372,865 143,550 Equipment - - - Disaster Recovery Coordinator 40,421.73 - - Water Spigot 9,809.12 79,700 96,050 Program Total 1,148,111.51 1,448,440 1,296,820 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Director 1 1 1 Deputy Director 1 1 1 Account Clerk 3 3 3 Accountant I 1 1 1 Accountant IV 1 1 1 Administrative Assistant - - 1 Business Manager 1 1 1 Civil Engineer V 1 I 1 Clerk 11 1 1 - Clerk III 6 6 6 Contracts Technician 2 2 2 Public Information & Education Specialist 1 1 1 Human Resources Technician I 1 1 1 Human Resources Program Specialist 1 1 1 Private Secretary 1 1 1 Projects Coordinator (Tem 1 1 1 Senior Account Clerk 1 1 1 Senior Account Clerk (Tem 1 1 1 Supervising Contracts Technician 1 1 1 Total 26 26 26 272 PUBLIC WORKS BUILDING Program Description The Building Division with offices in Kona and Hilo is responsible for administering and enforcing building, electrical, plumbing, outdoor lighting and sign codes to ensure construction is energy efficient and meets minimum standards to safeguard life, limb, health, property and public welfare. The Building Division provides general services; janitorial and landscape maintenance, carpentry, electrical, painting, plumbing services, parking, and planning and construction for County facilities island -wide. The staff also assists with repairing of wooden bridges. The Repair and Maintenance budget pays for: telephone and maintenance fees for some Hilo and Kona offices; facility repairs; insurance, water, gas, sewer, and electricity bills for various County facilities island -wide. Program Objectives 1. Process building permits on a regular basis and complete the plan review of 90% of residential permits within 10 working days. 2. Complete 90% of requested inspections within 4 working days. 3. Schedule and complete 90% of routine (non - critical) maintenance and repair requests within 30 calendar days of receipt of request. 4. Improve processing of building, electrical, plumbing and sign permits, and the public's access to information. Program Highlights Building permits are down 23 percent, valuation of construction is 35 percent less and fees collected are 35 percent less from last fiscal year. The following summarizes building permits issued (exclude electrical, plumbing, and sign permits): 273 PUBLIC WORKS BUILDING Fiscal Year 2009 -2010 Geographic Permits Issued Valuation Fees District %change % change % change 1 Puna 897 $ 73,847,255 $ 22,6163.00 2 S Hilo 739 $ 85,773,324 $ 267,916.00 3 N Hilo 69 $ 5,372,302 $ 17,269.50 4 Hamakua 100 $ 12,586,274 $ 34,918.00 5 N Kohala 174 $ 1,8794,969 $ 359,445.00 6 S Kohala 391 $ 79,232,028 $ 208,489.00 7 N Kona 629 $ 130,223,141 $ 232,970.50 8 S Kona 130 $ 9,852,650 $ 37,189.00 9 Ka`u 105 $ 8,531,470 $ 31,087.00 Totals 3,234 ( %) $ 424,213,413 ( - 26 %) $1,091,946.50 ( - 30 %) The numbers in parenthesis indicate the percentage change from Fiscal Year 2008 — 2009. Fiscal Year 2008 -2009 Geographic Permits Issued Valuation Fees District %change % change % change 1 Puna 1,165 $ 93,363,413 $ 284,423 2 S Hilo 1,017 $ 162,315,835 $ 431,988 3 N Hilo 65 $ 7,508,034 $ 18,195 4 Hamakua 108 $ 15,803,947 $ 48,132 5 N Kohala 162 $ 28,377,557 $ 76,041 6 S Kohala 387 $ 56,645,476 $ 156,211 7 N Kona 704 $ 180,310,389 $ 454,400 8 S Kona 182 $ 19,719,432 $ 52,329 9 Ka`u 140 $ 10,201,302 $ 35,489 Totals 3,930 ( - %) $ 574,245,385 ( - 33 %) $1,557,208 ( - 6% The numbers in parenthesis indicate the percentage change from Fiscal Year 2007 — 2008. 274 PUBLIC WORKS BUILDING Program Measures 275 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Residential Plan Review (% plans/ within 10 working days) 90% 90% 90% Completion of Called Inspection Requests (% requests/ within 4 work days) 96% 90% 90% Complete Non - critical Maintenance Requests (% requests/ within 30 calendar days) 98% 90% 90% Additional Information Floor Area Maintained 236,900 244,000 254,000 Number of PW Structures Maintained 142 143 152 Buildings to be Repainted 5 4 4 Buildings to be Reroofed 3 5 2 Buildings with Structural Repairs 5 0 2 Buildings to be Renovated 2 0 2 Other Misc. Repairs (Pavement, Plmb, Etc) 1 0 2 Repair and Maintenance Jobs Performed 1346 1489 1510 Structures Designed 3 2 2 Building Plans Checked (County Projects) 8 3 3 Sign Permits Issued 62 60 60 Citations Issued 157 75 65 Requests for Permit Status Permits Issued: Building 3,234 3,800 3,700 Electrical 3,602 4,200 3,900 Plumbing 2,638 2,400 2,000 Plans Checked: Building 3,340 3,400 3,400 Electrical 3,170 3,200 3,200 Plumbing 2,450 2,500 2,500 Inspections Conducted: Building 12,685 12,000 12,500 Electrical 10,430 10,500 10,000 Plumbing 6,361 5,700 5,000 CIP Project Programmed (subject to funding): ADA 8 12 9 Hazmat 8 3 10 R &M 8 3 9 Hardening 6 0 7 Renovation 1 0 0 Energy Improvement 2 1 10 1 8 275 PUBLIC WORKS No BUILDING Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 93 93 97 Salaries and Wages 3,874,570344 3,705,227 4,103,252 Operations 2,186,213.50 2,795,400 2,615,080 Equipment 49,392.01 21,500 5,500 Program Total 6,110,175.95 6,522,127 6,723,832 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Architectural Drafting Technician I 2 2 2 Architectural Drafting Technician 11 1 1 1 Assistant Building Inspector Building Chief 1 1 1 Account Clerk 1 1 1 General Services Superintendent 1 1 1 General Services Supervisor 2 2 2 Custodian/Groundskeeper 1 14 14 17 Custodian/Groundskeeper I (3/5T) 1 1 1 Custodian/Groundskeeper 11 5 5 5 Building Inspector 10 10 9 Building Maintenance Worker 1 1 1 Building Permit Clerk 6 6 6 Building Plans Examiner 3 3 3 Carpenter-Cabinet Maker 4 4 4 Civil Engineer V 1 1 1 Deputy Building Chief 1 1 1 Electrical Inspector 6 6 6 Electrician 2 2 2 Lead Building Maintenance Worker 1 1 1 Lead Carpenter-Cabinet Maker 3 3 3 Lead Electrician 1 1 1 Lead Painter 1 1 1 Painter 2 2 2 Parking Control Officer 2 2 2 Plumber 1 1 1 Plumbing Inspector 5 5 5 Projects Coordinator 6 6 6 Repair and Maintenance Supervisor 1 1 1 Supervising Building Inspector 2 2 2 Supervising Building Permit Clerk 2 2 2 Supervising Electrical Inspector 2 2 2 Supervising Plumbing Inspector 2 2 2 Total 93 93 96 276 PUBLIC WORKS ENGINEERING Program Description The Engineering Division provides civil engineering, land surveys, and regulatory services in accordance with Chapters 10, 22, and 27 of the Hawaii County Code (HCC). The Division is comprised of the following five sections: • Administration • Land Surveying • Regulatory Review • Design and Investigation • Inspection The Administration section provides the following services: 1. Provides general supervision and administrative /clerical support. 2. Coordinates civil engineering (non - building) projects and programs using County, State, and Federal funds. 3. Supervises and coordinates land acquisition activities for the Department. The Land Surveying section provides the following services: 1. Provides general land surveying services, including topographic maps and boundary studies. 2. Produces parcel maps and their descriptions for the County. 3. Reviews privately generated survey maps and descriptions. 4. Addresses survey issues and complaints related to County facilities, such as road encroachments. 5. Maintains an inventory /file of all road and drainage right -of -ways, Public Works parcels, and survey records generated by the County 6. Provides County maps and survey information to the public. The Regulatory Review section provides the following services: 1. Implements /enforces the applicable regulatory requirements of Chapters 10, 22 and 27, Hawaii County Code (HCC). 2. Provides comments to the Planning Department on land -use related matters, such as subdivision, ohana, variance, and change of zone applications; and on Special Management Area (SMA), Use, and Special Permits. 3. Investigates and resolves regulatory complaints. Except for building permit plans, reviews and /or coordinates the review and approval of all private construction plans, traffic reports, flood studies, environmental documents, and so forth as they relate to the interests and regulatory authority of the Department. 277 PUBLIC WORKS ENGINEERING Program Description (continued) The Design and Investigation section provides the following services: 1. Plans, designs, and constructs civil engineering (non - building) County Capital Improvement Projects (CIP). 2. Investigates and resolves roadway, drainage, and other related complaints. 3. Provides drafting services. The Inspection section provides the following services: 1. Inspects civil engineering (non - building) County CIP; private subdivision, and development construction. 2. Inspects grading, grubbing and stockpiling work per Chapter 10 of the HCC.3. Inspects construction within the County right -of -way per Chapter 22 of the HCC. 3. Inspects County bridges per the Federal Highway Administration (FHWA) National Bridge Inspection Program. Program Objectives 1. Participate in the State /FHWA Statewide Transportation Improvement Program (STIP). 2. Complete County CIP drainage and Roadway projects in a timely manner. 3. Prepare parcel maps in three months and process subdivision applications in three months. 4. Provide in -house construction management for all projects. 5. Respond to or process 80% of all time - sensitive documents, such as subdivision, change of zone, and variance applications, by stipulated deadlines. 6. Respond to or process 60% of all materials that do not have a stipulated deadline, such as construction and grading plans, complaints, and environmental matters within two weeks. 7. Provide same day service for 75% of all permits issued by the Division, including building permits. 278 PUBLIC WORKS ENGINEERING Program Highlights 1. Completion of the Keopu Drainage Channel Repair Project 2. Completion of two (FHWA) Earthquake Repair Projects, one (FHWA) to start 3. Completion of three (FEMA) Flood Damage Repair Projects 4. Completion of the Haihai Street Storm Drainage Improvement Project 5. On -going construction and inspection of the Ane Keohokalole Highway (ARRA) 6. Construction of Mamalahoa Highway Repair Project (STIP) 7. On -going construction of the Kalopa Sand Gulch Bypass Road 8. On -going construction of the Mamalahoa Widening (N. Hi Community Hospital to 56 MM) 9. Just started construction of Holu Street Connector Road 10. Design and survey of Kaiminani Drive Roadway Improvements, Phase I, Mamalahoa Highway to Vicinity of Holoholo Street (STIP) 11. Design of Manono Street Improvements, Lanikaula Street to Kekuanaoa Street Program Measures ADDITIONAL DIVISION INFORMATION FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Pro ram Measures FHWA Construction Contracts Awarded $34,162,617 $4,000,000 - Coun /Other Construction Contracts Awarded $8,632,817 $2,000,000 60 All Construction Contracts Completed $5,576,400 $7,000,000 $7,000,000 FHWA Construction Projects Completed - - $2,000,000 FHWA Projects with Design/Planning in Progress - - 3 Parcel Ma s /Subd Application Within Three Months - - 75% In -house Active Construction Management Projects - - 4 Regulatory Review % of Applications, etc. Reviewed by Deadline 75 70 80 % of Plans, etc. Reviewed Within Two Weeks 50 40 60 % of Permits Processed Same Day 70 50 70 ADDITIONAL DIVISION INFORMATION Design & Investigation Survey Projects and Requests 88 40 60 CIP Projects 20 10 - Construction Plan Reviews — Private Consultants 156 150 170 Subdivision Application Reviews 97 100 125 Ohana Permit Reviews 4 15 5 Gradin Grubbin Stock ilin -O -W Permits 327 350 350 Construction Inspections CIP Projects 20 10 - Subdivision Construction 35 40 40 Gradin Grubbin Stock ilin R -O -W Permits 327 350 350 279 PUBLIC WORKS ENGINEERING Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 32 32 37 Salaries and Wages 1,890,829.23 1,817,430 1,833,640 Operations 23,787.74 41,450 35,995 Equipment - - 30,000 Other Contract Services 861,671.72 170,500 170,500 Program Total 2,776,288.69 2,029,380 2,070,135 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Civil Engineer III 2 2 2 Civil Engineer IV 5 5 5 Civil Engineer V 5 5 5 Civil Engineer VI 1 1 1 Civil Engineer VII 1 1 1 Projects Coordinator 1 1 1 Engineering Aid III 1 1 1 Engineering Aid IV 1 1 1 Land Surveyor I 1 1 1 Land Surveyor II 1 1 1 Land Surveyor IV 1 1 1 Engineering Drafting Technician V 3 3 3 Supervising Engineering Permit Clerk 1 1 1 Engineering Permit Clerk 2 2 2 Senior Project Construction Inspector 1 1 1 Construction Inspector 5 5 5 Supervisory Project Construction Inspector 1 1 1 Senior Construction Inspector 1 1 1 Project Construction Inspector 2 2 1 Engineering Support Technician IV 1 1 2 Total 37 37 37 280 PUBLIC WORKS ... AUTOMOTIVE Program Description The Automotive Division is a support- service division responsible for the repair and maintenance of all County vehicles and equipment, with the exception of equipment that may be practically maintained by the respective departments. The division furnishes parts, labor, accessories, gasoline, diesel, lubricants and tires. The division's primary goal is to continue to maintain the County's fleet of vehicles and equipment with accountable, trustworthy and motivated service so that employees will always have safe and operable vehicles and equipment to use. To keep the County on the move. Program Objectives 1. Support the various County departments /agencies islandwide with repair, maintenance and welding services, and by performing at least 90% of these services by staff (versus contract). 2. Reduce the average monthly repair backlog for the Construction section from previous fiscal year. 3. Reduce the average monthly repair backlog for the Automotive section by from previous fiscal year. Program Highlights New Maintstar program on Fuel and Repairs used to track information and provide billing services island -wide. A computerized program used at all DPW worksites given the latest technology with repair and fueling system information for many of the County vehicles island -wide. 281 PUBLIC WORKS AUTOMOTIVE Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Estimate FY 2011 -12 Estimate Average Monthly Repair Orders Completed (By Staff vs. Contract): 29 29 29 Garage 96.8% (122/4) 93.5% (123/8) 95.2% (123/6) Construction Equipment 91.4% (93/8) 93.7% (111/7) 92.2% (102/8) Solid Waste 97.2% (70/2) 92.5% (67.5) 94.3% (69/4) Welding 99.5% (20/1) 95.5% (22/1) 99.0% (21.1) Average Monthly Repair Order Backlog: Garage 13 15 14 Construction Equipment 20 12 16 Solid Waste 13 6 10 Welding 3 1 2 Additional Information: Average Monthly Repair Orders Received (Including Prior Month's Carryovers): Garage 140 148 144 Construction Equipment 121 132 127 Solid Waste 85 76 81 Welding 24 24 24 No. of Equipment Dama e Report 0 1 0 Program Expenditures 282 FY 2009 -10 Actual FY 2010 -11 Estimate FY 2011 -12 Estimate Number of Positions 29 29 29 Salaries and Wages 1,280,677.06 1,179,328 1,210,101 Operations 2,636,240.21 3,159,989 4,075,065 Equipment 128,115.49 - - Program Total 4,045,032.76 4,339,317 5,285,166 282 PUBLIC WORKS AUTOMOTIVE Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Request FY 2011 -12 Request Account Clerk 1 1 1 Automotive Equipment Su erintendent 1 1 1 Automotive Mechanic I 5 5 5 Automotive Mechanic II 1 1 1 Automotive Stores Clerk 1 1 1 Construction Equipment Mechanic 10 10 10 Construction Equipment Mechanic Temp 1 1 1 Construction Equipment Re air Supervisor I 1 1 1 Construction Equipment Re air Supervisor II 1 1 1 Garage Supervisor 1 1 1 Lead Construction Equipment Mechanic 1 1 1 Lead Welder 1 1 1 Senior Account Clerk 1 1 1 Welder 2 2 2 Welder Temp 1 1 1 Total 29 29 29 283 PUBLIC WORKS FLOOD CONTROL Program Description The Flood Control Program involves maintaining, operating, inspecting and repairing the flood control structures, levees, dams, spillways, channels and drainage areas on a regular basis. Program Objectives 1. Continue to conduct semi - annual inspections of flood control system. 2. Continue to maintain flood control systems. a. Prevent deterioration of structures by repairing within six months. b. Clear debris such as mud, rocks, branches, etc. from channel within three months. c. Control weed and brush growth by using herbicides and mowing quarterly. Program Highlights Continued maintenance and repair work of various flood control systems islandwide, including major cleaning in the South Hilo, North/South Kona, North/South Kohala and Ka`u districts. 284 PUBLIC WORKS FLOOD CONTROL Program Measures Additional Information: FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Semi - Annual Inspections 2 2 2 Flood Control Systems 25 25 25 Additional Information: FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request South Hilo District: Alenai'o #4, Ainako, Iwalani, Palai, Ainaola, Haihai, Kawili, Wai -o -lama, Akolea, Waiakea, Wailoa 11 11 11 Equipment - - - North Hilo/Hamakua District: Kalopa, Waipi`o 2 2 2 North /South Kohala District: Pu`ukapu 1 1 1 North /South Kona District: Kainaliu, Keopu, Kona Coffee Mill, Keopu Heights 4 4 4 Ka`u District: Paauau, Na`alehu, Wai`ohinu, Bamboo Forest 4 4 4 Puna District: North Milani, Kukui Camp Road, Shipman Industrial 3 3 3 Program Expenditures 285 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Operations 998,921.81 537,440 437,440 Equipment - - - Program Total 998,921.81 537,440 437440 285 This page intentionally left blank 286 R E S--E A R C R & D E--,-/,,VE--,-/,,L---,,OPMENT RESEARCH & DEVELOPMENT DEPARTMENT SUMMARY Mission Statement The mission of the Department of Research and Development is to promote and facilitate sustainable economic development for the County of Hawaii that is consistent in honoring its communities' needs, priorities, and values. Department Goals Agriculture To preserve agriculture as a significant part of Hawaii Island's economy, while maintaining its agricultural character, and supporting sustainable agricultural practices. Tourism 1. To increase the economic contribution of the visitor industry to Hawaii Island and improve visitor satisfaction. 2. Increase communication between residents and visitors and ensure the integrity of our unique sense of place and appropriate recognition of our host culture. Economic Development 1. To support the development of new industries, assist existing industries and empower communities to build sustainable communities in Hawaii County. Energy 1. To maximize the use of renewable energy, energy efficiency and economic development on Hawaii Island; 2. To improve the County's energy emergency preparedness and implement the actions identified in the County's Energy Sustainability Plan. Funding Source and Position Count General Fund $ 2,169,003 General Fund 16 Grant Revenue $ 495,920 Grant Revenue 2 Total Budget $ 2,664,923 Total Number of Positions 18 287 RESEARCH & DEVELOPMENT DEPARTMENT SUMMARY Department Goals (continued) Hawaii County Resource Center Information Resources Program 1. To organize, maintain and provide statistical data and information to County departments, other agencies and businesses, and the general public that are easily accessible, relevant, reliable, and responsive to changing needs. Capacity Building_ Program 1. Develop opportunities for Family Financial Empowerment 2. Encourage Sustainable and Livable Communities 3. Develop opportunities for Economic Localization and Development Film 1. To promote and support film production, expand the infrastructure to sustain production and build a supportive climate between business, government, community, and filmmakers on Hawaii Island. 288 RESEARCH & DEVELOPMENT AGRICULTURE Program Description The Agriculture Program provides facilitative leadership to both the public and private sectors to support the sustainable development of agriculture, forestry, aquaculture, and other natural resources. Activities include financial support and coordination of agricultural research, education, and marketing programs; data collection, compilation and dissemination of agriculture related information to County policymakers and other interested parties; management of collaborative research and development projects; advocacy for local farmers and commodity groups at State and Federal levels. Program Objectives 1. Collaborate with the Planning Department to identify Hawai'i County's important agricultural lands by using newly developed geodatabase and GIS tool by June 2012. 2. Collaborate with the Planning Department to develop policies for near -shore areas suitable for sustainable aquaculture development by using newly developed geodatabase by June 2012. 3. Develop opportunities to expand the market for Hawai'i Island products. a) Fund two (2) projects promoting agricultural products and leverage County funds at a target ratio of 1:5 by January 2012. b) Support attendance to two (2) trade shows by June 2012. 4. Advocate private - public partnerships for extension programs, agricultural research and infrastructure. a) Fund three (3) agricultural research and three (3) agriculture extension programs and leverage County funds at a target ratio of 1:4 by January 2012. b) Enhance the agriculture section of the County's web site to collect and disseminate agriculture- related information significant to the industry and the public to improve the flow of information and encourage the development of partnerships and efficient use of resources by June 2012. 5. Provide technical advice and/or support letter for five (5) grant applications to the university, commodity groups and private agricultural businesses by June 2012. 6. Provide technical advice /assistance to the Agriculture Advisory Commission to support the implementation of the updated Hawaii County Agriculture Development Plan by June 2012. 7. Provide technical advice and support to continue development of the Kapulena Ag Park. 289 RESEARCH & DEVELOPMENT AGRICULTURE Program Highlights In FY 2009 -2010, the Department's Agriculture Program supported the following projects for a total of $145,000 in supplemental awards. Each dollar in County funds was matched with $3 in State, Federal and/or private sector funds. • Promotional and market development projects: Six projects created promotional materials, product exhibits and participation at trade shows, fairs and Hawaiian music shows within the State and the US Mainland. $67,000 of County funds was leveraged with $65,610 in private funds and $56,000 in State and Federal funds for a leverage ratio of 1:2. • Agriculture extension projects: Seven projects received support for conferences and workshops and for educational displays. The County provided $41,000; private sources contributed $105,250 for a leverage ratio of 1:3. Research projects: Six projects were awarded funding to develop production techniques to grow disease - resistant food crops, koa trees, flowers and treatment methods to control the spread of little fire ants. $37,000 in County funds was leveraged with $130,508 in private sector funds and $8,000 in State funds for a leverage of 1:4. Big Island Agriculture Development Plan was completed. The Agriculture Advisory Commission was established to identify and recommend priorities to implement the Plan. Aquaculture Geodatabase /GIS tool for Hawaii Island was completed. This is an interactive, user - friendly, web -based planning tool that helps to identify suitable near- shore aquaculture areas around Hawai' i Island. Kapulena Agricultural Park: Industry - related information and technical support given to advance the development of this Ag park. Assisted the Ka'u Coffee Growers Cooperative to obtain federal marketing grants in the amount of $112,000. Ka'u coffee won numerous awards as top specialty coffee at the national and international levels. Funded the development and production of the Hawai' i Tropical Flowers and Foliage catalog. This is the most comprehensive listing of commercial tropical flowers and foliage grown in Hawaii used to promote and market Hawaii Island's floriculture and foliage industry. Coqui frog sprayer program transferred to Ag program from the Mayor's office. 290 RESEARCH & DEVELOPMENT AGRICULTURE Program Highlights (continued) Successfully developed the commercial tea production on the Big Island. Currently twelve farms are growing tea commercially in Volcano and Hamakua area. Hawaii Island grown tea won one of the top specialty teas award at the 2009 World Tea Expo in Las Vegas. Responded to 760 requests for specific agricultural information and technical advice. 291 RESEARCH & DEVELOPMENT AGRICULTURE Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Programs 281,757.18 472,800 455,800 Promotion Contracts 6 5 2 County Contribution 67,000 50,000 50,000 Private Contributions 65,610 175,000 100,000 State & Federal Contributions 56,000 75,000 150,000 Ratio of Total Private, State & Federal Contributions to County Contribution 1:2 1:5 1:5 Research Contracts 6 5 3 County Contribution 37,000 50,000 35,000 Private Contributions 130,508 75,000 70,000 State/Federal Contributions 8,000 125,000 70,000 Ratio of Total Private & State/Federal Contributions to County Contribution 1:4 1:4 1:4 Information/Education Contracts 7 7 3 County Contribution 41,000 45,000 35,000 Private Contributions 105,250 100,000 100,000 State Contributions 0.00 80,000 40,000 Ratio of Total Private & State Contributions to County Contribution 1:3 1:4 1:4 Grand Total Contributions 510,368 775,000 650,000 Ratio of Grand Total Private & State/Federal Contributions to Grand Total County Contribution 1:2.52 1:4.34 1:4.42 Request for Ag Information and Advice 760 775 775 Inquiries 2,000 2,250 2,250 Committee/Program Meetings Attendance 140 160 150 Coordination 1 70 70 70 Program Expenditures 292 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Operations 281,757.18 472,800 455,800 Program Total 281,757.18 472,800 455,800 292 RESEARCH & DEVELOPMENT w. TOURISM Program Description The Tourism Program provides leadership and financial support to move the community's vision for tourism, as presented in the Hawaii Island Tourism Strategic Plan (TSP) 2006 -2015, forward. The TSP states that tourism on Hawaii Island will: honor the people and heritage of the island; support and enhance the quality of life for residents; value and perpetuate the natural and cultural resources; engender mutual respect and partnership among all stakeholders; support a vital and sustainable economy; and provide unique, memorable, enriching experiences. Program Objectives To increase the economic contribution of the visitor industry to Hawaii Island and its communities by June 2012: a) Partner with the Hawaii Island Visitors Bureau to implement an annual tourism marketing plan aimed at target consumer and business markets including: advertising, public relations, airlift support, Kama'aina campaigns and convention outreach. b) Support island -wide economic development activities while offering visitors and residents a variety of experiences to enjoy through support for forty (40) festivals and events through the annual CPEP and COH Request for Proposals. 2. To ensure that communities retain their sense of place including recognizing their multi - cultural diversity and providing increased business opportunities by June 2012: a) Support local businesses to promote their products, services and activities to visitors. Provide incentives to enable companies to buy local through involvement in the Chefs de Cuisine Program of the American Culinary Federation and sponsorship of five (5) agri - tourism events and programs. b) Create a local visitor familiarization program for employees within the visitor industry to gain greater familiarity of the diversity of offerings available to visitors throughout the island. c) Support the development of educational programs in basic workforce readiness skills through service on the state's Tourism Workforce Advisory Council and dissemination of information offered by Hawaii Community College, the University of Hawaii Hilo and Honoka'a campuses and the hitourismcareers.org website. 293 RESEARCH & DEVELOPMENT TOURISM Program Objectives (continued) 3. To increase communication, interaction, and understanding between stakeholder groups, especially between residents and the visitor industry by June 2012: a) Promote the Hawai'i Island TSP at a minimum of four public meetings. b) Serve on advisory councils including: Kona - Kohala Chamber of Commerce's Tourism Task Force, Marketing Advisory Committee for Big Island Visitors' Bureau, and Airport Improvements Task Force for the Kohala Coast Resort Association. 4. To maintain and improve visitor experience on Hawaii Island by June 2012: a) Support twenty -five (25) festivals and events that promote local and Hawaiian culture and preserve the heritage of communities. b) Support the development of consistent, appropriate signage to provide easy directions and identify communities and historical sites in two areas (through service on the State Scenic Byways Advisory Committee). c) Support efforts to increase safety for visitors in partnership with Parks and Recreation, Civil Defense, Visitor Aloha Society of Hawaii (VASH), HPD, HFD and the Big Island Visitors Security Association (BIVSA). 5. To reinforce authentic Hawaiian culture ensuring the foundation of our unique sense of place and appropriate recognition of our host culture by June 2012: a) Share Hawaii Tourism Authority's (HTA) Style Guide and work with all sponsored programs, festivals and events to ensure Hawaiian place names are correctly spelled and diacritical marks are used appropriately. b) Advocate for appropriate interpretive signage and educational information along scenic byway corridors through participation as an advisory committee member of the State Scenic Byway Commission. c) Support three (3) Hawaiian cultural events in the development stage to become self - supporting and work with their hosting nonprofit organizations to build their organizational capacity. 294 RESEARCH & DEVELOPMENT TOURISM Program Highlights General Fund Appropriation 2009 -10 — R &D Tourism Program Awards - $702,000 Additional General Fund Appropriation for Tourism Initiatives 2009 -10 - $300,000 Hawaii Tourism Authority County Product Enrichment Program 2010 - $425,000 Hawaii Tourism Authority County Product Enrichment Program 2011 - $425,000 Ten projects received R &D Tourism Program Awards. The largest award, $550,000, was with the Hawai'i Island Visitors Bureau (HIVB) for marketing, advertising, public relations, airlift support, Kama'aina campaigns and convention outreach. Forty -six (46) projects received 2009 HTA CPEP awards and forty (40) projects received 2010 HTA CPEP awards. These community- driven festivals and events overlap the county's fiscal year, so both 2009 and 2010 are included. The HTA CPEP contract also funds the tourism specialist's salary and overall program administration. Festival and events serve as community - based economic development engines and ensure that cultural practitioners, musicians, artists, crafters, farmers, and small businesses (tents, rental companies, local media) all benefit. Our funding covers a fraction of overall costs with most events matching $7 cash and in -kind services for every $1 received from R &D and the HTA. Program Measures • DBEDT collects visitor statistics on a calendar year, not a fascal year so all statistics listed are based on the calendar model. Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Marketing & Product Development: 1,266,102.77 1,422,000 1,114,220 Total County Contribution $881,000 697,000 697,000 Total State Contribution CPEP $500,000 425,000 425,000 Total State Contribution OPD $100,000 0 0 Number of Festivals, Events & Products 116 contract awards 90 contract awards 50 contract awards *Visitor Arrivals and Spending 2009 Final 2010 Estimate 2011 Estimate Total Airline Arrivals 1,250,000 1,250,000 International 250,000 0 Domestic 1,000,000 1,250,000 Total Cruise Ship Arrivals 220,000 220,000 International 20,000 10,000 Domestic 200,000 210,000 Total Per Person / Per Day Spending 140.00 170.00 • DBEDT collects visitor statistics on a calendar year, not a fascal year so all statistics listed are based on the calendar model. Program Expenditures 295 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Operations 1,266,102.77 1,422,000 1,114,220 Program Total 1,266,102.77 1,422,000 1,144,220 295 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Description The Business Development Program facilitates the development of a sustainable economy that enhances the standard of living of the residents and the economic viability of businesses in Hawaii County. Program Objectives 1. Coordinate, promote, disseminate and administer the joint State /County Enterprise Zone program and increase business participation by ten (10 %) by June 2012. 2. Provide funding and /or technical assistance to four (4) organizations for economic development projects including the Cultural and Hawaiian Heritage Corridor Programs, with funding to be matched dollar for dollar from other sources by June 2012. 3. Partner with or fund two (2) organizations to prepare the workforce for job opportunities and to train or retrain incumbent workers for job retention or advancements by June 2012. 4. Support, promote, and build Hawai'i's science and technology sector by providing funding or technical assistance to three (3) organizations, including research, education and STEM (Science, Technology, Engineering, and Mathematics) careers by June 2012. Program Highlights Enterprise Zone (EZ) Program: Through promotion and dissemination of information to prospective Hawaii Island businesses, increased number of participating businesses to 59 of which 7 businesses were newly enrolled and 10 businesses were awarded 3 -year extensions. In 2009, Governor Lingle signed into law the following amendments to the Enterprise Zone Program: 1. Extended the EZ tax credits and exemptions for an additional three years, for businesses engaged in the manufacturing of tangible personal property or in the production or processing of agricultural products. 2. Allow receipts, sales, and number of employees from county's designated EZ zones to meet qualification requirements for participating EZ businesses. In FY 2009 -10 the Business Development program awarded eight economic development projects a total of $51,100 in seed money to community organizations and leveraged one County dollar to $3.02 of Federal, State and/or private funding totaling $98,810. 296 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Highlights (continued) Agricultural Processing Facility in North Kohala: Administered an Economic Development Administration (EDA)- funded Master Plan for this project that included a business plan and Feasibility Study Report. This document positions the project for possible future funding from EDA, USDA Rural Development, Kamehameha Schools Bishop Estates, Community Development Block Grant (CDBG), OHA, among others. "Artists Mean Business" Program: Funded and administered this project that allowed participants to earn income from non - traditional employment. This program received an outstanding commendation from the Commission on Accreditation of Rehabilitation Facilities. Responded to 550 requests for specific business related information and technical advice. 297 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Programs 33,055.17 42,100 52,195 Economic Development Contracts 6 3 2 County Contribution 20,100 15,000 10,000 Private /State/Federal Contributions 56,245 30,000 20,000 Ratio of Total to County Contribution 1:2.8 1:2 1:2 Workforce Development Contracts 2 3 2 County Contribution 9,500 9,000 10,000 Private /State/Federal Contributions 16,915 18,000 10,000 Ratio of Total to County Contribution 1:1.7 1:2 1:1 Historical and Cultural Contracts 3 2 County Contribution 21,500 6,000 Private /State/Federal Contributions 62700 12,000 Ratio of Total to County Contribution 1:2.92 1:2 Science and Technology Contracts 2 County Contribution 20,000 Private /State/Federal Contributions 30,000 Ratio of Total to County Contribution 1:1.5 Grand Total Contracts 11 7 5 County Contributions 51,100 30,000 40,000 Private /State/Federal Contributions 135,860 60,000 60,000 Ratio of Total to County Contribution 1:2.66 1:2 1:1.5 New EZ Participants 7 5 6 Agriculture and Manufacturing 3 -year extensions 10 5 Inquiries and Requests 550 650 550 Committee/Program Meetings: Attendance 77 75 65 Coordination 54 55 45 Grant Assistance and SOP Distribution 21 25 20 Program Expenditures 298 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Operations 33,055.17 42,100 52,195 Program Total 33,055.17 42,100 52,195 298 RESEARCH & DEVELOPMENT ENERGY Program Description The Department of Research and Development's Energy Program participates in State and utility energy planning and regulatory programs, maintains the County's Energy Emergency Preparedness Plan, implements a comprehensive energy efficiency and renewable energy program for the County. It is the intent of the Energy Program to create more sustainable energy consumption and development pathway based on greater energy efficiency and deployment of our abundant renewable energy resources Program Objectives 1. Complete Department of Energy (DOE) — American Recovery and Reinvestment Act Block Grant with implementation of LED Retrofit Program, Energy Audit Program, ICEI GHG Program, and Financial Package by June 2012. 2. Identify funding opportunities to support additional projects to fit with DOE, Dept of Commerce, EPA, DOD Grants and USDA Rural Programs. Establish a team to recommend grant opportunities and collaborate in applying for grants by June 2012. 3. Implement energy efficiency programs for our residents by January 2012. 4. Continue to represent Hawaii County in the following: Hawaii Electric Light Company's (HELCO) Integrated Resource Planning (IRP) process, Public Utilities Commission (PUC) dockets, Natural Energy Laboratory of Hawaii (NELHA), Hawai' i Energy Policy Forum (HEPF), and at the Hawai' i State Legislature by June 2012. 5. Manage County's Energy Emergency Preparedness Program: a) Update the County's Energy Emergency Preparedness Plans when the State plans are updated by June 2012. b) Assist Hawaii County Civil Defense during emergencies and energy situations. c) Attend meetings of the Governor's Energy Emergency Preparedness Advisory Council and the Hawaii State Energy Council by June 2012. 6. Update the energy section of the Hawaii County Building Code — IECC 2009. 7. Monitor energy savings and maintenance contracts on retrofits with performance contracts at the Hilo Public Safety Building and Kona Police Station by June 2012. 8. Coordinate with the Department of Public Works to exceed the silver level of Leadership in Energy Efficiency Design (LEED) certification for sustainable building design at the West Hawaii Civic Center by January 2012. 9. Work with other County facilities to achieve LEED certified facilities; include the installation of solar photovoltaic power, where feasible, by June 2012. 299 RESEARCH & DEVELOPMENT ENERGY Program Objectives (continued) 10. Update the County of Hawai'i Energy Sustainability Plan, including a focus on Hawaii Island fuel situation, and initiate implementation by June 2012. 11. Participate in the Rebuild America (RBA) Program by June 2012: a) Obtain technical assistance and grants from the U.S. Department of Energy b) Provide assistance to other organizations and communities interested in energy efficiency 12. Explore funding for an Electric Vehicle Pilot program for the County by June 2012. Program Highlights In FY 2009 -2010, the Energy Program garnered the support of the Department of Energy (DOE) - National Renewable Energy Lab to analyze the existing Lalamilo Wind Farm to power Dept. of Water Supply wells. Developed RFP for a third -party provider to build and maintain Wind Farm. An analysis was completed for the West Hawaii Civic Center by Energy program to determine best Photovoltaic (PV) system. Energy Coordinator developed RFP and subsequent Power Purchase Agreement (PPA). The power would be supplied by a third party, thus eliminating the upfront costs to the County and resulting in an overall lower price per kilowatt -hour of power used over current and projected utility rates. Conducted an audit of County's top ten facility energy users and compiled a list of low - to -no -cost solutions. The results were shared with affected departments and administration. The Mayor's Energy Advisory Commission (EAC) was filled with new appointees. Commission is tasked to construct creative ways to meet the energy demands of our County, businesses and residents and make our island more energy self - sufficient. Focus on transportation and buildings efficiency. The EAC will be using the County of Hawaii Energy Sustainability Plan to serve in transitioning from fossil fuels for transportation and electric generation to renewable energy while requiring energy efficient building practices. Formation of the Hawaii County Green Team. This team of County volunteers leads by example to better energy practices for the Hawaii Island and reports to the Mayor. County has adopted the Model Energy Code bill (IECC 2006) that requires new construction and remodels to be more energy efficient through the use of reflective material, insulation and large eaves to conserve energy. IECC 2009 and IECC 2012 are the next standards to be updated. 300 RESEARCH & DEVELOPMENT ENERGY Program Measures * This is the grant from the US DOE that funds the position of County Energy Coordinator. Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate HELCO IRP, PUC Dockets & Legislative, 21 23 30 NELHA and HEPF: Meetings attended/arranged Testimonies and other submittals Maintain County EEP Plans and Attend State 7 7 7 Energy Emergency Preparedness Meetings Meetings attended/arranged Update Energy Section of the Hawai' i County 6 8 5 Building Code and Attend Community Development Plan Meetings: Meetings attended/arranged Rebuild America Program/LEED Certification of 12 6 4 the West Hawaii Civic Center: Meetings attended/arranged Hawai' i County LEED Certified Buildings/Photovoltaic Installations: Meetings attended/arranged 14 8 22 12 10 15 Neighbor Island Energy Assistance Program: *Grant received * This is the grant from the US DOE that funds the position of County Energy Coordinator. Program Expenditures 301 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Salaries and Wages 57,912.61 54,484 60,024 Operations 6,911.91 100,836 125,396 Equipment - - - Pro ram Total 64,824.52 155,320 185,420 301 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Program Description The Hawai'i County Resource Center (HCRC) advances its mission to facilitate the sustainability of Hawaii Island communities through community -based collaboration and capacity building services. The Information Resources Program collects, organizes, maintains and provides statistical data and information to County departments, other agencies, businesses, and the general public that is easily accessible, relevant, reliable and responsive to changing needs. The Capacity Building program provides funding for Sustainable and Equitable Economic Development (SEED) projects and facilitates public, private and community partnership so that the residents of Hawai'i Island have the information, choice, and control to become more self - reliant and resilient. Program Objectives — Information Resources Program 1. Collaborate with key partners in the business community and provide statistical information to assist in the improvement of their performance goals. 2. Collect statistical information for the Counb� of Hawaii Data Book by June 2012. 3. Compile monthly economic data (showing previous year comparisons) and distribute to interested parties as the County ofHawai'i Statistics provide accessibility via County of Hawai'i's web site: http: / /co.hawaii.hi.us /info /stats.html 4. Fulfill research and informational needs of the County through the acquisition and maintenance of relevant research and resource materials. 5. Maintain an index of articles of interest to, and in support of, departmental programs and generate an annual subject index ( NewsFile ) of articles affecting Hawai'i County by June 2012. 6. Maintain the Online Library Application (OLA) database by classifying and cataloging library materials. Continue to work with Department of Data Systems to eliminate software bugs (due to conversion of the library system) by June 2012. 7. Organize the R &D Library (once relocated) and update the library catalog and database. 8. Provide research assistance to fulfill the data requirements of grant proposals. 9. Publish the CountyofHawai'i Data Book (online) by November 2011. 10. Publish the R &D Newsletter featuring individual program highlights to support and promote economic development in Hawai'i County. 11. Respond to requests for statistical, reference and program information daily and on demand. 12. Review, update and publish new edition of brochure: " Glimpse -At Hawaii Island and provide accessibility via County of Hawai'i's web site by June 2012. 302 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Program Objectives — Capacity Building Program 1. Develop Opportunities for Family Financial Empowerment a. Fund three (3) assets building projects and leverage County funds at a target ratio of 1:2 by June 2012. b. Partner with at least five (5) organizations to improve the financial health and well -being of island children and families by June 2012. c. Provide five (5) research and/or technical assistance to improve access to financial products and services by June 2012. 2. Encourage Sustainable and Livable Communities a. Fund two (2) community development projects and leverage County funds at a target ration of 1:1 by June 2012. b. Partner with at least five (5) organizations to facilitate implementation of various community plans by June 2012. c. Provide three (3) research and/or technical assistances to improve civic engagement and smart growth policy development by June 2012. 3. Develop Opportunities for Economic Localization and Development a. Fund two (2) green economic development projects and leverage County funds at a target ration of 1:2 by June 2012. b. Partner with at least five (5) organizations to reduce dependence on imported energy, food, materials and the generation of waste by June 2012. c. Provide three (3) research and/or technical assistance to improve the local economy and the `green' government performances. Program Highlights — Information Resources Program Community and capacity building information: • Linked public to information regarding business start-up information, business loans, business plans, grant applications, research, etc. • Published County ofHawai'i Data Book online (November 2009); NewsFile 2008 (December 2009); and " Glimpse -At Hawai 'i Island, " with descriptive text and statistical summary of local physical, social, cultural, government and economic conditions of Hawai' i County (May 2010). • Produced "Building Permits Report By District "; "Contact Elected Officials " listing and monthly County ofHawai'i Statistics and provided online access. • Publicized and promoted use of the County of Hawaii web sites: http: / /co.hawaii.hi.us / hgp:Hco.hawaii.hi.us/bipislandajz/default.htm http://co.hawaii.hi.us/enteEprise zones/enterprise zones.htm/ http://filmbigisland.com/ http: //hawaiicountyrandd.net http: //hcrc.info as well as other request- specific sites, in its continual effort at providing freedom of, and access to, information. 303 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Program Highlights — Capacity Building Program (continued) The Department's Resource Center provided $169,800 dollars to fund Sustainable and Equitable Economic Development (SEED) projects (18 contracts) targeted to promote: • Local Food Economy and Food Security; • Green Businesses and Clean Technologies; • Civic Engagement and Livable Communities; and • Youth and Family Economic Well- Being. The supplemental funding was matched by over $212,227 dollars from Federal, State and /or private grants. • Healing Our Island Community Fund - provided a total of $140,450 to 78 community based organizations to implement drug prevention and education events and activities, which impacted over 20,000 local children, youth and families. • Mayor's Green Team - provided coordination support and technical assistance to finalize: County Employee Energy Conservation Survey; Sustainability Competency, Opportunity and Rating Evaluation; Large Building and Facility Energy Audit; Hilo Waste Water Energy Audit; Fleet Analysis; and Renewable Energy Analysis. • Family Economic Well Being - launched Children's Savings Account Pilot Initiative in partnership with the University of Hawaii, local elementary schools, Credit Unions, and Hawaii Alliance for Community Based Economic Development (HACBED). This initiative encourages investment in our keikis by promoting saving for the future. • Civic Engagement - coordinated community visioning portion of the Hamakua CDP in partnership with the Planning Department. Engaged 2,441 people or 15% of the population to identify community vision and values through facilitated small group "talk story" sessions and surveys. • Grants and Trainings - provided technical assistance to determine how to distribute $6 million via State Green Job Training Grant Selection Committee. Coordinated 9 trainings, 3 seminars, and outreach to 435 organizations to provide information on grant opportunities. • Public Outreach — 21 presentations on sustainability challenges and opportunities at conferences and workshops. • Research and Publications - published and distributed Guide to Backyard Gardening and Hawai 'i Sustainability Primer. 304 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Program Measures - Information Resources Program Program Measures - Capacity Building Program Note - changes in program measures reflects the plan to re- organize the Resource Center FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Acquisitions/Process/Update 260 300 300 Cataloging 150 250 250 Circulation/Interlibrary Loan 90 150 150 Correspondence/Email 300 350 350 Data Book 8,0250 85,200 90,800 Updates 250 200 800 Web Visits 80,000 85,000 9,0000 Inquiries/Reference 2,500 3,000 3,000 Census Data 1,600 2,000 2,000 Other 900 1,000 1,000 Publications 6 3 6 Contact Elected Officials Annual Annual Annual County of Hawaii Data Book Biennial - Biennial County of Hawai' i Data Book (online version) Annual Annual Annual County of Hawai' i News File Annual Annual Annual County of Hawai' i Statistics Monthly Monthly Monthl A- Glimpse -At HawaiTs Big Island Annual Annual Annual Program Measures - Capacity Building Program Note - changes in program measures reflects the plan to re- organize the Resource Center 305 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate SEED Programs Family Financial Empowerment Contracts 4 4 3 County Contribution 47,500 50,000 40,000 Private /State/Federal Contributions 47,827 255,829 80,000 Ratio of Total to County Contribution 1:1 1:5.1 1:2 Community Development Contracts 6 4 2 County Contribution 35,800 16,000 15,000 Private /State/Federal Contributions 57,437 22,125 30,000 Ratio of Total to County Contribution 1:1.6 1:1.4 1:2 Green Economic Development Contracts 9 4 2 County Contribution 86,500 34,000 30,000 Private /State/Federal Contributions 106,963 90,690 60,000 Ratio of Total to County Contribution 1:1.2 1:2.7 1:2 Grand Total SEED Contracts 18 12 7 County Contributions 169,800 100,000 85,000 Private /State/Federal Contributions 212,227 368,644 170,000 Ratio of Total to County Contribution 1:1.2 1:3.7 1:2 305 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Program Measures — Capacity Building Program (continued) Note — changes in program measures reflects the plan to re- organize the Resource Center 306 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Number of Collaborating Partners 348 150 15 Inquiries and Requests 1222 1,000 650 Community Meetings: # of Participants 25,412 2,500 1,500 Technical Assistances (facilitation, strategic planning, grant proposal assistance, and economic analysis) 48 20 11 Presentations 21 10 5 Research and Publications 10 3 2 HCRC Total Project Value (Cash, In -kind, Volunteer Hours) $1,224,363 $600,000 - Total Value of Funded Projects (Cash) $299,000 $300,000 - Total Fund Generated from Grants (Cash) $797,000 $100,000 - Number of Grants Awarded 1 2 - In -Kind Support for HCRC Related Program (Include Venues, Volunteer Hours* and Other Services) $397,463 $50,000 - Total Meetings Convened or Attended 238 150 - General Meeting 41 50 - Community Meetings 139 50 - Strategic Planning 7 10 - Technical Assistance 18 10 - Training, Workshops & Retreats 31 25 - Conferences /Summit 2 5 - Learning Circles - - - Total Participants 27,589 7,500 General Meeting 261 200 - Community Meetings 25,412 6,260 - Strategic Planning 67 30 - Technical Assistance 82 10 - Training & Workshops 1,208 500 - Conferences /Summit 560 500 - Leaming Circles - - - Total Number of Volunteers 1,595 100 - Intern 4 2 - CVE 2 1 Community-based volunteers* 1,589 300 - Coaches and Mentors 3 5 - Total Volunteer Hours (CDP /CRP) 20,126 1,000 - Total Volunteer Hours Dollar Value (CRP /CDP) $397,463 $35,000 - Total Number of Collaborative Partners* 348 150 - 306 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Program Measures — Capacity Building Program (continued Note — changes in program measures reflects the plan to re- organize the Resource Center Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Total Program Output — New Information & Knowledge C 479,108.56 208,561 78,500 Total Promotional Materials 50 37 - Flyers 22 25 - Forms 20 5 - Information Packet 6 5 - Brochure 2 2 - Documents 10 12 - Grant Proposals 1 3 - Reports 6 7 - Strategic Plan 1 1 - Tools and Metrics 2 1 - Total Distribution of Program Output 16,882 1,100 - Printed Flyers 12,082 500 - Printed Brochure 2,500 500 - Printed Information Packet 2,300 100 - Grant Proposal Review and Technical Assistance 48 - - Number of Individuals Requesting Information on Grant Searches /Grant Information Served - - - Number of Low - income Families Assisted 113 20 100 Number of Communities Involved in Community Disaster Readiness Trainin - - - Number of Individuals Involved in Community Readiness Trainin - - - Total Number of Web site Visit 87,492 50,000 - Program Expenditures 307 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Operations 479,108.56 208,561 78,500 Program Total 479,108.56 208,561 78,200 307 RESEARCH & DEVELOPMENT FILM Program Description Supports the local film industry; promotes and markets Hawai'i Island worldwide as a film destination; and seeks to build strong and effective relationships with business, government, academic, and community groups to advance program goals and objectives. Program Objectives Market and promote Hawai'i Island internationally as a desirable and cost effective location for filming by June 2012: a. Referral to and encourage use Big Island Film web site b. Attend at least one (1) social media workshop to enhance marketing opportunities c. Continue or expand trade advertising d. Attend at least one (1) trade show 2. By June 2012, collaborate with the Film Offices of the Hawaiian Islands (FOHI), the Hawaii Film and Entertainment Board (HFEB), the Hawaii International Film Association (HIFA), the Association of Film Commissioners International (AFCI), Hawai'i Island Chambers of Commerce, etc. to: a. Assist in promotion efforts to expand infrastructure for film production b. Facilitate efforts to develop and train a film production workforce 3. Plan/coordinate /assist in the following activities by June 2012: a. Provide support services to approximately 100 productions b. Four (4) scouting tours or meetings with high level productions c. Work with web site host on meaningful upgrades to the film office web site d. Four (4) class presentations to local high schools or colleges with film or digital media arts programs e. Two (2) workshops for skills development, educational development, relationship building for the exchange of information about current business practices f. Four (4) film festivals, conferences, or trade shows to promote our own local production capabilities, provide network opportunities for filmmakers, attract more filmmaking to the county and to give a voice to our diverse cultural communities. 4. Apply for a grant to provide training and education for workforce development in filmmaking by June 2012. 308 RESEARCH & DEVELOPMENT FILM Program Highlights For FY 2009 -2010, there were 48 productions (81 last fiscal year) with a total revenue of $8,744,500 compared to $19,942,100 last fiscal year. A cycle that began three years ago has persisted -- fewer productions, but high and even higher revenue. Total revenue this FY, while down substantially from last FY, is still the third highest amount since official record keeping began in the film office. Predators, released by 20 Century-Fox, was far and away the production highlight for the year, adding $7.5 million to the local economy and by employing dozens of local technical and support personnel. The film accounted for over 1,000 room nights at hotels on the east side of the island. Of the 48 productions, Japan continues to be a significant source of production activity and spending: 20% of total activity. The highest levels of production activity were in the areas of documentary followed by TV episodes then print shoots. Most revenue was generated as follows: feature film with $7,500,000, television episodes with $310,000, and documentary with $230,000. Four successful educational and workforce development workshops, seminars, and training programs coordinated this fiscal year. These included technical training for grips and gaffers, a conference on film and digital media, a workshop on documentary video production, and a summer "boot camp" in filmmaking for middle school young people. The Film Office supported and articipated in five film festivals including the 5th Annual Big Island Film Festival, the 3` Annual Chinese Film Festival and the Talking Story: Big Island Indigenous Film Festival to name a few. With the downsizing and layoffs in the State Film Office, the state film office continued to support a full slate of production which arrived in the state during this FY time period. Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Inquiries 150 340 175 Productions Completed 48 100 75 Production Revenues $8.8 million $10 million $8 million Program Expenditures 309 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Operations 40,315.89 40,000 37,620 Program Total 40,315.89 40,000 37,620 309 RESEARCH & DEVELOPMENT ............ ... RESEARCH & DEVELOPMENT Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2010 -11 Request Number of Positions 17 18 18 Salaries and Wages 549,319.50 597,694 696,468 Operations 31,354.71 27,450 39,600 Equipment 6,258.00 3,600 5,400 Program Total 586,932.21 628,744 741,468 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2010 -11 Request Director of Research & Development 1 1 1 Deputy Director of Research & Development 1 1 1 Asst. Account Clerk (1 /4T) Temp 1 1 1 Administrative Services Assistant 1 1 1 Administrative Assistant 1 1 1 Clerk II 1 1 1 Economic Development Specialist 11 3 3 3 Economic Development Specialist 111 5 6 6 Grants Specialist 1 1 1 Private Secretary 1 1 1 Resource Materials Specialist 1 1 1 Total 17 18 18 Note: Resource Center Positions (now reflected in this section (beginning in FY 2011 -12)) 310 �l��Ia�c�' FUND PUBLIC WORKS HIGHWAY FUND Mission Statement To maintain and improve the County's roadway transport system for safe and efficient movement of people and goods around the island. Department Goals 1. To provide leadership, training, administrative, public outreach, and technical support to accomplish the Divisions' Programs. 2. To provide a safe roadway allowing efficient movement of people and goods around the island. 3. To assist Civil Defense in emergencies. 4. To update the highway inventory records and maps. Convert these to electronic files. 5. To resurface a specific number of miles island -wide as the budget allows. 6. To develop and implement operational and technical programs for traffic control devices. 7. To provide operations and maintenance of traffic control devices in a timely manner through improved scheduling of projects and personnel. 8. To develop a rapid retrieval of records system, planned activities, and documents to support litigation. 9. To expand educational programs through website and social media tools to encourage highway safety and to provide customers 24- hour access to request a repair or service. 10. To create and implement highway safety standards, and procedures. 11. To operate and maintain traffic signals, streetlights, signs, and markings islandwide. Funding Source and Position Count Highway Fund $ 29,653,365 Highway Fund 248 Grant Revenue $ - Grant Revenue - Total Budget: $ 29,653,365 Total Number of Positions 248 311 PUBLIC WORKS TRAFFIC DIVISION Program Description The Traffic Division was established under the Department of Public Works under Chapter 2, Article 9, Section 2 -41 of the Hawaii County Code. The Division installs, maintains and repairs traffic control facilities and devices and street lighting systems in compliance with Chapter 24 of the Hawaii County Code. The Division is responsible for traffic engineering projects for the County and also educating the public on safety. Administration Section Plans, designs, and implements traffic control facilities in accordance with national standards. 1. Provides supervision and administrative support for the Division. 2. Mitigates traffic problems and improves overall roadway efficiency and safety. 3. Seeks to resolve complaints and answers inquiries using various means including Website implementation, call backs on completed work reported by the public and implementation of Laserfiche. 4. Develops a proactive role in the safe and efficient movement of traffic. 5. Provides information, technical support and direction to the highway safety council and the four traffic safety committees. Traffic Safety Section (Planning nvestigations. and Engineering) Responsible for the overall planning and design of Traffic Engineering related projects. 1. Conducts studies, investigations, inspections, traffic surveys, and other related activities to safeguard and facilitate vehicular and pedestrian traffic. 2. Reviews construction plans, traffic studies, zone changes, variances, etc. to ensure compliance with Division standards, guidelines, and policies. 3. Proposes, designs, and manages new traffic control related projects to help mitigate existing traffic problems and to improve overall roadway efficiency. 4. Identifies safety improvement projects based on accidents and conflict analysis procedures. 5. Oversees the restriping programs. 6. Proposes Traffic Calming initiatives to address concerns: a. Smart Signs to be used for driver's speed feedback and traffic counts b. Speed Humps for temporary and permanent installations 7. Creates, maintains and improves programs to promote highway safety and traffic education. 312 PUBLIC WORKS TRAFFIC DIVISION Program Description (continued) Traffic Signals and Streetlights Section Responsible for the design, installation, operation and maintenance of all traffic signals and streetlights on County highways and for maintaining traffic signals and streetlights on State highways. 1. Develop and implement priorities for traffic signal and streetlight installations. 2. Maintain a computerized traffic signal and streetlight database. 3. Develop and implement uninterruptible power supplies (UPS) for continuous traffic signal operations during power outages. 4. Continue to add signal systems to traffic signal server for real time monitoring and database adjustments. 5. Assist Traffic Calming Program by installing and maintaining traffic calming devices, such as Smart Signs (driver speed feedback), etc. 6. Install newly warranted signals "in- house" when possible. Traffic Signs and Markings Section Responsible for the installation, operation and maintenance of all traffic control signs and pavement markings on County highways, including assisting other departments and agencies with traffic control signs and pavement markings at off - highway County facilities. 1. Develop and implement a more efficient signs and markings maintenance program. 2. Develop a more proactive role in the safe and efficient movement of traffic. 3. Develop and maintain a computerized supplies, materials, and field signs and markings inventory database. 4. Assist Traffic Calming Program by installing temporary and permanent speed humps and related accessories such as signage and striping. 313 PUBLIC WORKS TRAFFIC DIVISION Program Objectives Existing Maintenance Signals & Streetlights 1. Maintain 5% or less signal light failure rate. Performance measurement: actual against 5% goal. 2. Improve upon street light failure rate of 30 %. Performance measurement: actual against 30% goal. Traffic Signs & Markings 1. Restripe 140 miles per year (total of 960 miles over 7 years). Performance measurement: actual against 140 mile goal. Improvements Signals & Streetlights 1. Connect 15 signals per year to Traffic Command Center. Performance measurement: actual against 15 signal installs per year. 2. Convert 1,000 LPS units per year with LED lightings (total of 9600 lights). Performance measurement: actual against 1,000 unit goal. 3. Upgrade 5 crosswalks per year. Performance measurement: actual against 5 crosswalks per year goal. Safc 1. Investigate and process complaints and requests within 30 calendar days. o % processed = <30 days o > 30 days = <60 days o > 60days = <90 days o > 90 days o unprocessed 314 PUBLIC WORKS TRAFFIC DIVISION Program Highlights Projects Complete • Completed evaluations of 4 LED Street lights, including the installation of 14 LED street lights around the intersection of Kamehameha/Manono /Lihiwai. • Upgraded Traffic Management System operations with newer version of McCain QuicNet Pro traffic management software. • Implemented a new type of vehicle detection system using wireless communications at the intersection of Kino'ole /Kaumana. • Traffic safety stickers illustrated by local artist Sunny Pauole and the "Be Aware Drive with Care" bookmarks were given out at the Police Keiki ID programs, Police Week, elementary school DARE presentations, police stations in Hilo and Kona, and Kona International Airport. • Installation of traffic calming sharks teeth on Hualalai Rd. • Administration completed migration of Traffic information to server -based filing system for intuitive and accessible information management. 315 PUBLIC WORKS TRAFFIC DIVISION Program Measures Traffic Signal & Streetlight FY 2009 -10 FY 2010 -11 FY 2011 -12 Percentage of service calls completed within 5 calendar days of receipt (N. & S. Hilo, Puna, & N. & S. Kona) Actual Budget Estimate Percentage of service calls completed within 10 calendar days of receipt (Ka`u, N. & S. Kohala & Hamakua) 97% 85% n/a Traffic Safet 1811 3,200 n/a Revise /amend schedules for Chapter 24, Vehicles & Traffic, of 100% 85% n/a the Hawaii County Code, within 180 calendar days 9592 9,500 n/a Revise /amend schedules for Chapter 24, Vehicles & 13 5 n/a Traffic, of the Hawaii County Code 458 475 n/a Investigate and resolve complaints and request for new traffic 54% 90% n/a control devices, including appropriate traffic studies within 30 35 35 n/a calendar days of receipt 2 1 n/a Complaints and requests received 114 125 n/a Review plans (construction, traffic studies, change of zones, 45% 85% n/a variances, etc.) within 14 calendar days of receipt Plans received (including construction, traffic studies, 66 150 n/a change of zones, variances, etc) Conduct construction inspections within 14 calendar days of 96% 90% n/a receipt Constructions inspections received 26 75 n/a Review requests for Traffic Calming Devices, Smart Signs 24% 85% n/a within 180 calendar days of receipt Traffic Calming Devices, Smart Sign requests 21 24 n/a received Review requests for Traffic Calming Devices, Speed Humps 24% 85% n/a within 180 calendar days of receipt Traffic Calming Devices, Speed Hump requests 21 25 n/a received Work orders issued. (Signs & Markings) 200 150 n/a Traffic Signal & Streetlight Percentage of service calls completed within 5 calendar days of receipt (N. & S. Hilo, Puna, & N. & S. Kona) 98% 85% n/a Percentage of service calls completed within 10 calendar days of receipt (Ka`u, N. & S. Kohala & Hamakua) 97% 85% n/a Streetlight service calls received 1811 3,200 n/a Streetlights energized during the fiscal year 188 250 n/a Total energized streetlights 9592 9,500 n/a Percentage of signal service calls completed within 5 calendar days of receipt 98% 95% n/a Traffic signal service calls received 458 475 n/a Signalized intersections (includes 40 State signals & 1 DHHL signal) 102 105 n/a Flashing Beacons (includes 23 State & 12 County) 35 35 n/a Total Embedded Crosswalk Lights 2 1 n/a 316 PUBLIC WORKS .. TRAFFIC DIVISION Program Measures (continued) Installation of Traffic Calming Devices, such as Smart Signs, within 90 calendar days 0% 85% n/a Assist Traffic Calming Program by installing devices, such as Smart Signs 0 6 n/a Traffic Signs & Markings Percent of work orders for new traffic control devices completed within 90 calendar days of receipt 98% 85% n/a Work orders received for new traffic control devices 200 120 n/a Percent of maintenance work orders completed within 90 calendar days of receipt 97% 85% n/a Maintenance work orders issued 572 800 n/a Percent of work orders completed for traffic control sign fabrication within 30 calendar days of receipt 95% 85% n/a New traffic control sign fabrications 962 2,500 n/a Road miles of traffic lines painted 175.4 125 n/a Raised pavement markers installed 4817 4,000 n/a Installation of Traffic Calming Devices, Speed Humps, and related accessories within 90 calendar days 100% 85% n/a Assist Traffic Calming Program by installing Speed Humps and related accessories 99 20 n/a EXISTING MAINTENANCE Traffic Signal & Streetlight Maintain 5% or less Failure Rate n/a n/a 5% Improve upon Failure rate of 30% n/a n/a 30% Traffic Signs & Markings Restri e 140 mi/ (total of 960 miles over 7 years) n/a n/a 140 IMPROVEMENTS Traffic Signal & Streetlight Connect 15 si nals/ r to Traffic Command Center n/a n/a 15 Convert 1000 LPS units /yr with LED lightings (total of — 9600lights) n/a n/a 1000 Upgrade 5 crosswalks/ r n/a n/a 5 SAFETY Investigate and process complaints and requests within 30 calendar days. n/a n/a . % processed =< 30 days • >30 days = <60 days • >60 days = <90 days • >90 days • unprocessed 317 PUBLIC WORKS TRAFFIC DIVISION Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 48 48 48 Salaries and Wages 1,993,155.93 2,150,834 2,346,003 Operations 3,709,023.51 3,257,325 3,558,830 Equipment 693,577.71 220,795 51,900 Program Total 6,395,757.15 5,628,954 5,956,733 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request ADMINISTRATION: Civil Engineer VI 1 1 1- Office Manager 1 1 1 Account Clerk 1 1 1 Senior Account Clerk 1 1 1 Clerk II 1 1 1 Student Helper I 1 1 1 TRAFFIC SAFETY Civil Engineer V 1 1 1 Civil Engineer IV 1 1 1 Civil Engineer III 1 1 1 Traffic Technician I 1 1 1 TRAFFIC SIGNALS & STREETLIGHTS: Traffic Operations Supervisor 1 1 I Traffic Technician IV 1 1 1 Supervising Traffic Technician 1 1 1 Traffic Technician II 1 1 1 Construction Inspector 1 1 1 Traffic Electrician Supervisor 1 I 1 Lead Traffic Electrician 1 1 I Electronic Technician 1 1 1 Traffic Electrician 4 4 4 Electrical Engineer 1 1 1 Electrician - - I Electrician Helper 2 2 1 318 PUBLIC WORKS TRAFFIC DIVISION Personnel Position Summary (continued) Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request TRAFFIC SIGNS & MARKINGS: Traffic Signs & Markings Supervisor II 1 1 1 Traffic Signs & Markings Supervisor 1 2 2 2 Program Support Technician 1 1 1 Lead Traffic Signs & Markings Painter 4 4 4 Lead Traffic Signs & Markings Installer (Kona) 1 1 1 Thermoplastic Melting Equipment O erator - 1 1 Traffic Signs & Markings Installer (Kona) 1 1 1 Traffic Signs & Markings Painter 5 5 5 Traffic Signs & Markings Helper 8 7 7 Total r 48 48 48 319 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program Description Highway Administration The Highway Maintenance Division oversees and directs all Highway Programs; i.e., maintenance of roadways, flood control structures and canals. The Division also establishes safety programs and conducts training, coordinates in -house resurfacing projects and responds to various emergencies as needed. District Baseyards Each District Baseyard continues to repair and maintain roads, streets, highways, bridges, storm drains and other flood control structures in the County. The Baseyards also respond as needed, to various emergencies caused by accidents, hazardous material spills and other natural events (fires, storms, earthquakes etc.). Program Objectives 1. Continue islandwide in -house resurfacing program and resurface a total of 35 miles. 2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total) per operator /equipment per workday and the goal of a five -week cycle per district. Program Highlights Resurfaced or paved 23.36 miles of various County roads: • South Hilo • North Hilo /Hamakua • North & South Kohala • North & South Kona • Ka`u • Puna 1.38 miles 2.30 miles 6.06 miles 7.22 miles 3.50 miles 2.90 miles 320 PUBLIC WORKS r. HIGHWAY MAINTENANCE DIVISION Program Measures Additional Information: FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Resurfacing Miles (Varying Widths) 23.36 35 35 South Hilo 1.38 7 7 North Hilo/Hamakua 2.30 5 5 North/South Kohala 6.06 7 7 North/South Kona 7.22 6 6 Ka`u 3.50 4 4 Puna 2.90 6 6 Grass Cutting Operation (Cycle for Each District, in Weeks): Average: 4 948 - South Hilo 3 to 6 5 5 North Hilo/Hamakua 6 5 5 North/South Kohala 1 to 4 5 5 North/South Kona 6 5 5 Ka`u 5 to 6 5 5 Puna 2 to 6 5 5 Additional Information: Complaints from Public (Received / Completed / Pending): 1,500 - South Hilo 595/583/ 12 730 - North Hilo/Hamakua 170/165/ 5 95 - North/South Kohala 21/ 20/ 1 30 - North/South Kona 305/257/ 48 400 - Ka`u 6/ 6/ 0 20 - Puna 226/215/ 11 225 - Total Miles of Roads Maintained Countywide by Road Districts: 948 948 - South Hilo 298 298 - North Hilo 36 36 - Hamakua 68 68 - North Kohala 29 29 - South Kohala 103 103 - North Kona 128 128 - South Kona 27 27 - Ka`u 66 66 - Puna 193 193 - Requests from Realtors (Regarding Maintenance of County Roadways): 649 1,000 - South Hilo 164 250 - North Hilo 26 40 - Hamakua 27 40 - North Kohala 8 10 - South Kohala 63 45 - North Kona 35 25 - South Kona 7 25 - Ka`u 32 55 - Puna 287 520 - 321 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 200 200 201 Permanent/Temporary 164/36 164/36 164/37 Salaries and Wages 6,226,016.52 6,541,342 6652,633 Operations 3,297,663.65 3,895,129 4,058,222 Equipment 451,998.03 187,400 580,000 Program Total 9,975,678.20 10,623,871 11,290,855 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Highway Division Chief 1 1 1 Highway Superintendent 1 1 1 Accountant II 1 1 1 Civil Engineer IV 1 1 1 Highways Support Technician 11 1 1 1 District Road Overseer II 5 5 5 Equipment O erator 1 25 25 25 Equipment O erator 11 26 26 26 Equipment O erator 111 9 9 9 Equipment O erator Trainer 1 1 1 Laborer 11 68 68 68 Mason 1 1 1 Road Construction & Maintenance Supervisor I 4 4 4 Road Construction & Maintenance Supervisor 11 10 10 9 Safety & Driver Improvement Coordinator 1 1 1 Senior Account Clerk 7 7 7 Street Cleaning Supervisor 1 1 1 Street Sweeper Operator 1 1 1 Subtotal 164 164 163 TEMPORARY POSITIONS: Equipment O erations Instructor Temp 3 3 3 Equipment O erator I Temp 7 7 6 Equipment O erator II Temp 5 5 5 Equipment O erator III Temp 4 4 4 Mason Lead Temp - - I Mason Temp 3 3 3 Road Constr & Maintenance Supervisor I Temp 6 6 6 Student Helper 11 1 1 2 Tree Trimmer Temp 4 4 4 Worker's Compensation Position 3 3 3 (Temporary Positions) Subtotal 36 36 37 Total 200 200 200 322 MASS TRANSIT AGENCY _u ..... HIGHWAY FUND Program Description Refer to Mass Transit Agency under the General Fund Section. Program Objectives Refer to Mass Transit Agency under the General Fund Section. Program Highlights Refer to Mass Transit Agency under the General Fund Section. Program Expenditures 323 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Operations 1,121,802.35 943,892 4,044,593 Equipment 250,168.00 - - Program Total 1,371,970.35 943,892 4,044,593 323 PUBLIC WORKS HIGHWAY FUND MISCELLANEOUS 324 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Roads in Limbo - 1,000,000 1,500,000 Fringe Benefits Health Fund 839,875.69 816,000 908,000 Pension Accumulation 1,224,899.93 1,393,000 1,118,747 FICA 585,521.02 732,534 675,000 Worker's Compensation 254,543.42 675,000 300,000 Total Fringe Benefits 2,904,804.06 3,616,534 3,517,747 Supplemental Transfers Transfer to Capital Projects Fund 3,198,409.00 3,559,000 3,189,216 Other Costs Provision for Compensation Adjustment - - - Provision for Pension Lag Adjustment - - (345,779) Vacation Pay 34,888 - Refund Auto /Trailer Tax - - - Provision for Reallocation - 5,000 - Public Safety Disaster/Emergency 1,812.80 500,000 500,000 Total Other Costs 1,812.80 539,888 154,221 Total Miscellaneous 5,829,598.07 8,715,422 8,361,184 324 SE--l-',WE--l-/,,R FUND ENVIRONMENTAL MANAGEMENT SEWER FUND Mission Statement To protect public health and environment, support the County, and encourage a safe and rewarding workplace. Division Goals 1. To protect public health and safety and the environment. 2. To meet or exceed all wastewater discharge permit and regulatory compliance requirements. 3. To provide the best service at the least cost while balancing the needs and desires of the administration, council, employees, and general public. 4. To sustain no lost time injuries and maintain a healthy and committed workforce. Funding Source and Position Count Sewer Fund $ 9,138,127 Sewer Fund 58 Grant Revenue $ - Grant Revenue - Total Budget: $ 9,138,127 Total Number of Positions: 58 325 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Description The Administration program of the Wastewater Division (WWD) includes the administration and engineering functions. Administration manages the countywide wastewater system, maintains effective long -range plans via the Capital Improvement Program (CIP) and Equipment Replacement Fund (ERF) planning process, coordinates with the Environmental Management Commission (EMC), the Department Administration and County Council, administers permit applications, maintains archives, and maintains public relations through education and problem solving as needed. Program Objectives 1. Complete the construction of the Honoka'a Large Capacity Cesspool Replacement — Phase 2 project to upgrade the existing Honoka'a Wastewater Treatment Plant. 2. Complete the design of a new Wastewater Sewer Collection/Treatment/and Disposal system to replace the existing system and close existing County -owned Large Capacity Cesspools in Na'alehu. 3. Initiate design of a new Wastewater Sewer Collection/Treatment/and Disposal system to replace the existing system and close existing County -owned Large Capacity Cesspools in Pahala. 4. Complete construction of the North Kona Sewer and Effluent Reuse Project, Phase I in conjunction with the State of Hawaii Department of Transportation's Queen Ka'ahumanu Highway Widening Project — Phase 2. 5. Begin construction of the Kealakehe Wastewater Treatment Plant Aeration Upgrade and Sludge Removal project to restore treatment capacity at the plant. 6. Begin construction for the rehabilitation of the Kalanianaole Avenue Gravity Sewer Interceptor from Keaa St. to Pua Avenue. 7. Continue to ensure plant operators receive adequate training and refreshers to be able to renew their operator certification licenses and to further their learning as they pursue career advancement within the organization. 8. Participate in providing input on operator training classes overseen by the continuing Statewide Operator Training Center (SWOTC). 9. Continue with developing the Asset Management System (AMS) program as well as implementing procedures established within the system. 326 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Highlights 1. Completed construction for the Komohana Heights Subdivision Large Capacity Cesspool Replacement Project, which involved closing two (2) Large Capacity Cesspools in accordance with EPA Consent and Final Order (CAFO UIC AO -2005- 0014). The Project also connected the Subdivision to the County wastewater system. 2. Completed construction for the Honoka'a Large Capacity Cesspool Replacement Project (Phase I) Project, which involved closing seven (7) Large Capacity Cesspools in accordance with EPA Consent and Final Order (CAFO UIC AO- 2005- 0014). The Project also provided a new sewer collection sewer system for Honoka'a Town. 3. Completed construction for the Queen Lili'uokalani Village Subdivision Large Capacity Cesspool Replacement Project, which involved closing thirty -eight (38) Large Capacity Cesspools in accordance with EPA Consent and Final Order (CAFO UIC AO- 2005- 0014). The Project also provided a new sewer collection sewer system for the Subdivision and connection to the County wastewater System. 4. Established an Asset Management System (AMS) program designed to help the WWD with responsible and effective future planning of projects and budgets from a "needs" standpoint without negatively impacting public health and safety. The AMS program will be continually developed over time. 327 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Measures 328 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate REGULATORY COMPLIANCE PROGRAM Number ofNPDES Permit Violations 1 0 0 Number of Reportable Sewage Spills 0 1 0 Number of Reportable Treatment Bypass 0 1 0 Number of HIOSH Citations 1 0 0 SEWER CONNECTION PROGRAM Number of Building/Plumbing Permits Processed 205 200 200 Number of Sewer Connection Plans Reviewed 55 50 100 Number of Sewer Connections Inspected 246 40 150 PRIVATE SEWER EXTENSION PROGRAM Number of Private Sewer Extension Plans Reviewed 3 2 1 Number of Private Sewer Extensions Inspected 2 1 4 REPLACEMENT RESERVE ACCOUNT PROGRAM Number of Design Projects Completed 0 2 2 Number of Construction Projects Completed 0 1 2 328 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS Program Description The Operations program involves operating, maintaining, and repairing wastewater collection, pumping, treatment, and disposal facilities and equipment. The Operations program includes coordinating the planning, design, construction and inspection of equipment replacement projects with Wastewater Administration, performing laboratory analyses to determine permit compliance and efficiency of plant processes; ensuring regulatory compliance; and storing and maintaining adequate inventory of spare parts and supplies. Program Objectives 1. Ensure plant operators receive adequate training and refreshers to be able to renew their operator certification licenses and to further their learning as they pursue career advancement within the organization. 2. Train operations personnel to recognize and utilize the different aspects of the asset management system that is under the lead of the WWD Administration. The intent is to increase efficiency by using a continuous improvement process. 3. Strive for acceptable ratings from Department of Health during inspections of the wastewater treatment facilities by exercising proper plant process control, health and safety procedures and laboratory quality control. 4. Continue to implement an inflow and infiltration (I /I) program for the Hilo Sewer System in order to reduce influent flow to the Hilo Wastewater Treatment Plant. 5. Continue to implement an inflow and infiltration (1 /1) program for the Kona Sewer System in order to reduce chloride concentrations as the WWD Administration continues to establish an effluent reuse program in Kona. 6. Initiate planning, design and/or construction of two (2) Replacement Reserve Account projects: a. Begin repairs underneath the Hilo Wastewater Treatment Plan Ocean Discharge Outfall pipe to rectify undermining effects that were identified along the pipe alignment during the underwater inspection. b. Renovate the Wailoa Sewage Pump Station to included replacing aged process equipment. 7. Install autodialers at Hilo Wastewater Treatment Plant, Kulaimano WWTP, Papaikou WWTP and Sewage Pump stations to improve alarm system monitoring. 329 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS Program Highlights 1. Reduced I/1 to the Hilo Wastewater Treatment Plant by almost 400,000 gpd. 2. Reduced I/1 to the Kona Sewer System by 6,000 gpd. Program Measures Notes: 1. Only one out of five treatment plants were inspected in FY 09 -10. 330 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate WASTEWATER TREATMENT PROGRAM Percent of Wastewater Treatment Plants Receiving Acceptable or Conditional Rating from DOH 20%Nm t 80% 80% Hilo WWTP — Average Daily Flow (m d) 2.712 2.7 (Note 2) 2.7 Pa aikou WWTP - Average Daily Flow (m d) 0.083 0.1 0.1 Kulaimano WWTP - Average Daily Flow (m d) 0.074 0.1 0.1 Ka ehu WWTP - Average Daily Flow (m d) 0.006 0.1 0.1 Kealakehe WWTP - Average Daily Flow (m d) 1.6 2.0 1.8 Pass EPA laboratory quality control test? Yes Yes Yes EFFLUENT REUSE PROGRAM Total Volume of Effluent Recycled (k al/ ) 708 7,300 0 SEWER LINE MAINTENENANCE PROGRAM Miles of Sewer Lines Cleaned 31.6 30 36 Miles of Sewer Lines Video Inspected 8.5 10 20 Number of Point Repairs Completed 342 10 100 PLANT MAINTENANCE PROGRAM Number of Work Orders Completed 373 280 450 Number of Outstanding Work Orders 42 20 30 Notes: 1. Only one out of five treatment plants were inspected in FY 09 -10. 330 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Number of Positions 58 58 58 Salaries and Wages 2,604,043.20 2,813,045 2,933,646 Operations 3,123,738.01 4,127,757 3,683,289 Equipment 439,430.24 76,500 10,000 Program Total 6,178,886.45 7,047,302 6,626,935 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Assistant Wastewater Treatment Plant Operator 8 8 9 Assist Wastewater Treatment Plant Operator Temp 4 4 4 Civil Engineer III 1 1 1 Civil Engineer V 1 1 1 Civil Engineer VI 1 - - Civil Engineer VII 1 1 1 Engineering Support Tech III 1 1 1 GIS Analyst 11 1 1 1 Laboratory Technician I 1 1 1 Mechanical Repairer 2 2 2 Lead Plant Electrician 1 1 1 Plant Electrician/Electronics Repairer 1 1 1 Sanitary Chemist 1 1 1 Wastewater Plant Maintenance Mechanic 3 3 3 Wastewater Plant Maintenance Mechanic Supervisor 1 1 1 Sewer Maintenance Repairer 5 5 5 Sewer Maintenance Working Supervisor 2 2 2 Wastewater Plant Working Supervisor III 1 1 1 Storekeeper 1 1 1 Engineering Student 1 1 1 Student Helper 2 2 2 Wastewater Deputy Division Chief 1 1 1 Wastewater Operations Superintendent 2 2 2 Wastewater Project Manager - 1 1 Wastewater Treatment Plant Operator I 3 3 5 Wastewater Treatment Plant Operator II 2 2 2 Wastewater Treatment Plant Operator III 4 4 3 Wastewater Treatment Plant Operator IV 3 3 2 Wastewater Treatment Plant Supervisor III 1 1 1 Wastewater Treatment Plant Supervisor IV 1 1 0 Wastewater Treatment Plant Working Supervisor IV 1 1 1 Total 58 58 58 331 ENVIRONMENTAL MANAGEMENT SEWER FUND MISCELLANEOUS 332 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Fringe Benefits FICA 180,383.74 215,198 225,847 Pension Accumulation 380,022.81 421,957 442,837 Health Fund 238,496.22 274,380 315,537 Worker's Compensation 138,304.69 52,000 35,000 Total Fringe Benefits 937,207.46 963,535 1,019,221 Other Costs Provision for Payroll Lag Adjustment - - (108,029) Replacement Reserve Account 101,990.64 1,450,000 1,600,000 Total Other Costs 101,990.64 1,450,000 1,491,971 332 G Py/ 7 E M E -1 _7 - El -/� f Z�Y F U N D PARKS & RECREATION CEMETERY FUND Mission Statement The Department of Parks and Recreation Cemetery Fund provides affordable burial facilities for residents of Hawaii County. Department Goals To improve, maintain and upkeep `Alae Cemetery. Program Description The Cemetery Fund was authorized to use the revenues from plot sales at `Alae Cemetery for the improvement, maintenance, and upkeep of `Alae Cemetery. Program Objectives 1. Conduct maintenance and repair activities. Program Highlights • Maintenance and upkeep of the cemetery has been done on a daily basis. Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Acres Maintained 33 33 33 Program Expenditures Funding Source and Position Count Cemetery Fund FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Operations - 10,000 10,000 Program Total - 10,000 10,000 Funding Source and Position Count Cemetery Fund $ 10,000 Cemetery Fund - Grant Revenue $ - Grant Revenue - Total Budget: $ 10,000 Total Number of Positions - 333 This page intentionally left blank 334 ]'BIKE---l'.,WAY FUND i PARKS & RECREATION BIKEWAY FUND Mission Statement The Department of Parks & Recreation Bikeway Fund promotes safe bicycling transportation and recreation. Department Goals 1. Provide safe bicycling recreational opportunities for all age groups. 2. Match local Bikeway Funds with federal money whenever possible and desirable. 3. Support programs, planning and physical bikeways (on -road and off -road) that promote bicycling for transportation, recreation and sport. Program Description The Bikeway Fund collects fees for the bikeway fund that will be used for the promotion of bicycle education and recreational activities. Funding Source and Position Count Bikeway Fund $ 171,000 Bikeway Fund _ Grant Revenue $ - Grant Revenue - Total Budget: $ 171,000 Total Number of Positions - 335 PARKS & RECREATION BIKEWAY FUND Program Objectives Conduct one recreational bike activity in each of 5 recreational districts by June 30, 2012. Program Highlights None. Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Participants in Recreational Activities 0 100 250 Program Expenditures 336 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Operations 125,128.44 171,000 171,000 Program Total 125,128.44 171,000 171,000 336 �DJTIFIC"CIO1V FUND PUBLIC WORKS BEAUTIFICATION FUND Mission Statement To beautify and enhance highways and roadways under the ownership, control and jurisdiction of Hawai'i County. Department Goals 1. To maintain several median strips in Kailua -Kona. 2. To control roadside trash by providing refuse containers and pick -up. 3. To maintain and provide new plantings along highways, roadways and County facilities visible along highways and roadways to create green aesthetically pleasing landscape. Program Description The Beautification Fund involves planning projects and working with the community to beautify the roadways and appropriate facilities in order to enhance the traveling experience. Program Objectives 1. Continue to initiate two roadside planting projects every year. 2. Continue to plant or replant a minimum of 10 trees each year. 3. Enhance and continue the existing Litter Pick -up along County Roads Program with the Highways Division of the Department of Public Works. Program Highlights Continue a cooperative program with the Department of Parks and Recreation to better implement the beautification projects. A cooperative program between the downtown associations in Hilo and Kona and the Highways Division regarding trash bin installation and maintenance has been established. Bins are provided by the associations, and our crew install them, remove trash and replace the liners. Certain median strips landscaping in the Kona district have been a cooperative effort with the County contributing for irrigation water and the Kailua Village Business Improvement District contributing all expenses for plant materials, irrigation systems and labor to install and maintain. Funding Source and Position Count Beautification Fund $ 153,600 Beautification Fund - Grant Revenue $ - Grant Revenue - Total Budget: $ 153,600 Total Number of Positions - 337 PUBLIC WORKS BEAUTIFICATION FUND Program Measures Program Expenditures FY 2009 -10 FY 2010 -11 FY 2011 -12 Salaries & Wages Actual Budget Estimate New Projects Initiated 1 2 2 Trees Planted 10 10 10 Additional Information: 80,750.81 240,000 153,600 Refuse Containers Provided Pahoa Village (seven 55 gal Bins + two minimum 30 gal Bins) 7 7 7 Refuse Containers Provided Puako Beach Road (six 3 cu. d. Bins + two minimum 30 gal Bins) 6 6 6 Program Expenditures 338 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Salaries & Wages - 5,300 5,300 Operations 80,750.81 232,600 146,300 Equipment - 2,100 2,000 Program Total 80,750.81 240,000 153,600 338 VE-E-11-",HICLE-- FUND ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND Mission Statement To protect public health and safety and the environment by removing and disposing of derelict and abandoned vehicles and properly disposing of waste generated from such vehicles. Department Goals 1. To remove derelict/abandoned vehicles from public roadways on a timely basis. This includes all public roadways and private subdivision roadways that are open to public access. 2. To process and properly manage all derelict/abandoned vehicles and other wastes (e.g. used tires, and other related scrap metal items) including special waste related to this program, in a timely manner. 3. To coordinate special community events to remove derelict/abandoned vehicles and dispose of used tires island -wide. Program Description The Derelict and Abandoned Vehicle Disposal Program provides for identification, removal, and temporary storage of derelict/abandoned vehicles, as well as processing /recycling of derelict vehicles in accordance with program procedures. Program Objectives Coordinate removal from public access roadways those vehicles classified as abandoned /derelict. 2. Process and recycle all derelict/abandoned vehicles in compliance with Department of Health requirements. 3. Monitor salvage facility operations contract for the processing and shipment of scrap metal. 4. Coordinate the removal, recycling and /or re -use or disposal of used tires for beneficial use. Funding Source and Position Count Vehicle Disposal Fund $ 2,606,513 Vehicle Disposal Fund 3 Grant Revenue $ - Grant Revenue - Total Budget: $ 2,606,513 Total Number of Positions 3 339 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND Program Highlights 1,044 vehicle incidents were reported for fiscal year 2009 -2010, of which 190 vehicles could not be found at the location. However, 854 vehicles were located and removed, 483 from West Hawaii and 371 from East Hawaii. • Scrap metal contractor removed a total of 27,126 tons for fiscal year 09 -10. Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Vehicles Processed 854 1,500 1,000 Vehicles Investigated 1,044 2,000 1,200 Scrap Shipments Off - Island (Tons) 27,126 20,000 25,000 Used Tire Removal (Tons) 975 500 750 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 3 3 3 Salaries and Wages 105,666.02 92,275 98,896 Operations 3,702,441.05 2,835,888 2,467,146 Equipment - - - Program Total 3,808,107.07 2,928,163 2,564,042 Personnel Position Summary Position Title FY 2008 -09 Authorized FY 2009 -10 Budget FY 2011 -12 Request Derelict/Abandoned Vehicle Coordinator 2 2 2 Clerk III 1 1 1 Total 3 3 3 340 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND MISCELLANEOUS 341 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Fringe Benefits FICA 7,669.73 8,000 7,566 Pension Accumulation 14,967.41 14,000 14,834 Health Fund 15,532.80 16,000 19,150 Total Fringe Benefits 38,169.94 38,000 41,550 Provision for Payroll Lag Adjustment - - (1 Worker's Compensation - 2,000 2,000 Total Miscellaneous 38,169.94 40,000 42,471 341 This page intentionally left blank 342 SOLID WAS5TE--l-/,, FUND ENVIRONMENTAL MANAGEMENT .......... yri r. SOLID WASTE FUND Mission Statement To protect public health and safety, and the environment by receiving, handling and disposing of solid waste generated within the County of Hawaii, following applicable Federal, State, and Local laws and regulations. To develop, maintain, and enhance programs to encourage the public to divert recyclable and reusable materials from land disposal. Department Goals 1. To continue planning for revenue producing programs or grants to reduce the Solid Waste Division's dependency on the General Fund and to ultimately become financially self- sufficient. 2. To comply with Federal, State, and Local laws and regulations relating to solid waste management. 3. To provide clean and convenient transfer stations island -wide for the public to safely dispose of household refuse. 4. To provide safe and efficient disposal sites for commercial solid waste. 5. To reduce or divert 45% of our recyclable commodities from entering the landfill by 2012 by providing convenient options for both the residential and commercial sectors to recycle. 6. To continue planning for the future use, closure, and /or replacement of selected facilities based on evolving technology, regulations and demands on manpower and facilities. 7. To continue post- closure maintenance and monitoring at the Kailua and Waimea landfills in accordance with Federal and State regulations. 8. To design and construct, a maintenance and repair facility for the Solid Waste Division and develop a preventative maintenance and an emergency repair program for all Department and Solid Waste Division fleet equipment. Funding Source and Position Count Solid Waste Fund $ 9,181,484 Solid Waste Fund 125 Subsidy $ 17,514,790 Subsidy - Grant Revenue $ 915,000 Grant Revenue 2 Total Budget: $ 27,611,274 Total Number of Positions 127 343 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Description The Solid Waste Division operates and maintains, by either County personnel or by contractual services, all solid waste collection and disposal facilities in the County of Hawaii, in accordance with Federal, State and Local laws and regulations. This includes two (2) active landfills, two (2) inactive landfills, twenty -one (21) transfer stations and island -wide hauling operations. Program Objectives 1. Implement proposed actions identified in the Update to the Integrated Solid Waste Management Plan for the County of Hawaii. 2. Continue repairs and enhancement services at all County transfer stations. 3. Fleet Maintenance - Continue a daily maintenance checklist and recurring replacement schedule on our heavy equipment based on age and repair costs. 4. Comply with Department of Health Chapter 58.1 Hawaii Administrative Rules to ban or require source separation of green waste from entering County disposal facilities. 5. Continue post- closure maintenance and monitoring of Kailua and old Waimea landfills. 6. Expand recycling education, used residential motor oil recycling, glass recycling, e -waste collections, household hazardous waste collections and landfill diversion programs. 7. Support the State DOH HI5 programs and redemption centers for the public. Program Highlights • Continued the sliver fill operation to gain additional life at the South Hilo Sanitary Landfill by utilizing available air space, improving operating practices to achieve higher rates of compaction, and utilizing alternative daily cover. • Construction completed on the East Hawai'i Reload Facility project • Increased recycling opportunities at nineteen (19) of the twenty -one (2 1) transfer stations. • Rate of redemption was 82.3% for the H15 program this fiscal year. • Overall recycling and redemption rate diverted from the landfill was 36 %. The landfill tonnage was reduced by 10 %; however there was an increase of recyclables of 10,000 tons (13 %), primarily in scrap metal diversion. 344 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Additional Information Budget Request Number of Positions East Hawaii 127 127 Salaries and Wages Tons of Refuse Disposed at Transfer Stations 33,755 36,000 35,000 Transfer Stations Maintained 10 12 10 Total Chutes for Container Trailers 15 17 17 Total Container Trailers Available 40 40 40 Active Landfills Maintained 1 1 1 Closed Landfills Maintained - - - Recycling Processing & Collection Centers 10 11 11 Total Tonnage Disposed at Hilo Landfill 64,658 70,000 67,000 West Hawaii Tons of Refuse Disposed at Transfer Stations 34,292 37,000 35,000 Transfer Stations Maintained 10 9 10 Total Chutes for Container Trailers 14 13 14 Total Container Trailers Available 38 38 38 Active Landfills Maintained 1 1 1 Closed Landfills Maintained 2 2 2 Recycling Processing & Collection Centers 9 9 10 Total Tonnage Disposal at West Hawaii Landfill 90,255 102,800 92,000 County wide diversion from landfill rate 35% 35% 37% Program Expenditures 345 FY 2009 -10 FY 2010 -11 FY 2011 -12 Actual Budget Request Number of Positions 127 127 127 Salaries and Wages 4,570,933.13 4,839,715 4,891,529 Operations 21,536,055.93 19,843,712 20,770,626 Equipment 465,428.09 112,000 91,000 Program Total 26,572,417.15 24,795,427 25,753,155 345 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Administrative Assistant 1 1 1 Civil Engineer III - 1 1 Civil Engineer IV 1 1 1 Equipment Operator 111 37 37 37 Equipment Operator III Temp 1 1 1 Equipment Operator 11 Temp 1 1 1 Environmental Mgt Engineer 1 - - Lead Solid Waste Transfer Station Attendant 1 1 1 Laborer II 1 1 1 Recycling Coordinator 1 1 1 Recycling Specialist II 4 3 3 Recycling Specialist III - 1 1- Scale Attendant 4 4 4 Solid Waste Operations Division Chief 1 1 1 Solid Waste Superintendent 1 2 2 Solid Waste Supervisor 5 4 4 Solid Waste Facility Attendant 55 55 55 Solid Waste Transfer Station Attendant Temp 4 4 4 Solid Waste Working Supervisor 2 2 2 Solid Waste Working Supervisor Temp 3 3 3 Student Helper I 1 1 1 Student Helper II 1 1 1 Welder 1 1 1 Total 127 127 127 346 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND MISCELLANEOUS 347 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Fringe Benefits FICA 319,912.18 370,000 401,000 County Pensions 687,879.49 725,000 786,100 Health Fund 563,012.40 630,000 647,464 Vacation Pa - 27,172 - Worker's Compensation 213,425.35 195,000 195,000 Total Fringe Benefits 1,784,229.42 1,947,172 2,029,564 Other Provision for Payroll Lag Adjustment - - (171,445) 347 This page intentionally left blank 348 v f " ---' Y E'O L F " C 0 U R SE F " U N D PARKS & RECREATION GOLF COURSE FUND Mission Statement The Department of Parks & Recreation Golf Course Fund strives to provide a quality recreational experience for the golfing community with excellence, integrity and aloha. Department Goals To continue to provide the golf public with a challenging, safe, and well- maintained facility. Program Description This program operates and maintains the only public golf course on the Island of Hawaii. Activities include the maintenance of grounds and facilities, and the scheduling of all golf activities. Funding Source and Position Count Golf Course Fund $ 814,647 Golf Course Fund 20 Subsidy $ 322,422 Grant Revenue - Total Budget: $ 1,137,069 Total Number of Positions 20 349 PARKS & RECREATION GOLF COURSE FUND Program Objectives Improve, beautify and maintain the greens, tees and fairways at the Hilo Municipal Golf Course by: a. aerating all golf course greens in October and May, weather permitting; b. verticut and de- thatch all greens in July, October, January, and April, weather permitting, or as needed; c. controlling application of fertilizer and pesticide to greens, fairways and tees weekly, or as needed; d. controlling application of herbicide to greens, tees, stream beds, ditches and course boundaries weekly, or as needed; e. daily mowing of greens; f. mowing of tee tops every Thursday, weather permitting; g. mowing of fairways Monday through Friday, weather permitting; h. top dressing greens monthly, weather permitting. i. rolling of greens on a weekly basis, or as needed. 2. Schedule and assign tee times for: a. individuals and groups on a daily basis; b. club tournaments every six months; c. larger fundraising tournaments on an annual basis. Targeting, but not limited to six fundraisers per fiscal year. 3. Schedule inspection and repairs of course structures, clubhouse facilities and maintenance warehouse during the months of July, October, January, and April. 4. Daily routine inspections and maintenance of equipment, course vehicles and safety equipment. 5. 80% of the service surveys received by golfers will be satisfactory or better. 6. 50% of all employees will have at least one training course. 7. 100% of employees will be exposed to safety talks at least once per month. 350 PARKS & RECREATION GOLF COURSE FUND Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Acres Maintained 124 124 124 Rounds of Golf 80,407 90,000 90,000 Tournaments 28 29 29 Aerated Greens 38 38 38 Course Closures 2 2 2 Play Suspensions 14 9 10 Program Expenditures Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 20 20 20 Salaries and Wages 692,276.64 658,687 715,012 Operations 139,882.03 181,829 174,231 Equipment - 38,200 450 Program Total 832,158.67 878,716 889,693 Personnel Position Summary Position Title FY 2009 -10 Authorized FY 2010 -11 Authorized FY 2011 -12 Request Equipment O erator I Temp I 1 1 Golf Course Groundskeeper 1 7 7 7 Golf Course Groundskeeper 11 4 4 4 Golf Course Groundskeeper III 1 1 1 Golf Course Maintenance Super-visor 1 1 1 Golf Course Manager 1 1 1 Golf Course Operations Assistant 1 1 1 Golf Course Starter 1 1 1 Golf Course Starter 1 /2T 2 2 2 Mechanical Repairer-Welder 1 1 1 Total 20 20 20 351 PARKS & RECREATION GOLF COURSE FUND MISCELLANEOUS 352 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Fringe Benefits FICA 48,336.21 53,278 45,924 Pension Accumulation 100,885.66 104,465 108,445 Health Fund 69,021.00 80,000 108,445 Worker's Compensation 3,700.00 13,023 13,519 Total Fringe Benefits 221,942.87 250,766 276,333 Others Provision for Payroll Lag Adjustment - - (28,957) Contingency - - - 352 G ED T H E 1 -', R M A L RE-1-1-DCATION & COMMUNITY B NJ E F 'ITS FUND PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Mission Statement To establish and administer a geothermal relocation and community benefits program for the relocation of qualified owner- occupants residing near the Puna Geothermal Venture's plant who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna. Department Goals The Planning Department is authorized to establish a program for the relocation of owner - occupants residing near the Puna Geothermal Venture's plant and who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna, including, but not limited to, road improvements, water infrastructure development, land acquisition, parks and recreational facility needs, civil defense, and mass transit improvements. The Planning Director is hereby authorized to purchase the affected properties by negotiation for not more than 130% of the assessed value, as determined by the Real Property Tax Division of the Department of Finance and dispose of the affected properties by public auction or pursuant to Article 19 of Chapter 2, with the exception of the requirement for council resolution found in Section 2- 111(a). Funding Source and Position Count Geothermal Relocation & Community Benefits Fund $ 575,000 Geothermal Relocation & Community Benefits Fund - Grant Revenue $ - Grant Revenue - Total Budget: $ 557,000 Total Number of Positions - 353 PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Program Description Ordinance No. 08 -37 renamed and redefined the Geothermal Relocation Revolving Fund Program to the Geothermal Relocation and Community Benefits Fund Program. The Geothermal Relocation and Community Benefits Program shall be funded by proceeds from the following sources: 1. Geothermal royalties received from the Department of Land and Natural Resources. 2. Proceeds from the sale of properties purchased under this program. 3. Rental fees from any of the properties purchased under this program. The proceeds from the fund shall be used for the necessary expenses in administering and carrying out the purposes of the geothermal relocation and community benefits program. A minimum balance of $1,000,000 shall be maintained in the fund for expenditures relating to geothermal relocation. Expenditures relating to the geothermal relocation and community benefits program include, but are not limited to: 1. The costs of any necessary appraisals required under this program. 2. The payment of necessary fees and expenses. 3. The costs of the purchase of an affected dwelling and property in accordance with this chapter, if necessary. 4. The costs necessary to dispose of or rent affected dwelling and property. 5. Expenditures for public purposes including road improvement, water infrastructure, land acquisition, parks and recreational facility needs, civil defense, and mass transit improvements. (A) Funds shall be expended in Lower Puna, which is defined as extending from Hawaiian Paradise Park Subdivision to Kalapana and including Orchidland Estates, Ainaloa, Hawaiian Beaches, Hawaiian Shores, Kapoho, Pahoa, Nanawale, Leilani Estates, and other communities proximate to Pahoa. (B) Expenditures under this subsection shall be made in accordance with appropriations adopted by the Hawaii County Council after receiving recommendations from the Planning Director. Program Objectives 1. The Geothermal Relocation and Community Benefits Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. 354 PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Program Highlights Ordinance No. 08 -119 was approved by the Hawaii County Council, effective September 10, 2008, by appropriating funds for community benefit expenditures for office lease, road improvements, park and recreational needs, and mass transit needs. • The County is currently negotiating with the landowner(s) who filed a request for permanent relocation. Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Community Benefits 0 0 0 Dwellings Acquired 0 0 0 Dwellings Sold 0 0 0 Program Expenditures 355 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Community Benefits 1,504,498.05 200,000 200,000 Operations - 350,000 375,000 Program Total 1,504,498.05 550,000 575,000 355 This page intentionally left blank 356 u "'OUSINIG FUND HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Mission Statement To provide for the development of viable communities in Hawai'i County by providing decent housing, suitable living environments and expanding economic opportunities. Department Goals 1. Administrative Services Division To deliver services efficiently, effectively, and fairly to the public and to provide necessary support services to the Existing Housing, Community Development, and Grants Management Divisions. 2. Community Development Division To facilitate the development of housing opportunities that meets the needs of low and moderate income residents through community collaboration and data research, policy development and implementation, resource coordination, project development and compliance oversight. 3. Existing Housing Division To maximize the use of the existing housing stock within the County by offering expanded opportunities for low income household for rental assistance, self - sufficiency programs, low interest rehabilitation loans, and deferred mortgage loans to first -time homebuyers for down payment and /or closing cost assistance. 4. Grants Management Division To provide for maximum community development opportunities through the use of funds from the U. S. Department of Housing and Urban Development (HUD), the U.S. Department of Labor (USDOL), and other appropriate grants and programs. Funding Source and Position Count Housing Fund $ 1,572,707 Housing Fund 51 Subsidy $ 1,014,581 - Grant Revenue $ 15,462,532 Grant Revenue - Total Budget: $ 18,049,820 Total Number of Positions 51 357 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Description Administrative Services Division The Administrative Services Division provides accounting, clerical, and technology support services to the other divisions. Community Development Division The Community Development Division is responsible for the data coordination, program and policy compliance and support, and project and construction management for programs and projects that benefit low- to moderate - income residents. The Planning Branch provides data coordination, program and policy compliance and support, while the Development Branch provides project and construction management. Existing Housing Division The Existing Housing Division (EHD) manages the Office of Housing and Community Development's (OHCD) housing programs. The Family Self- Sufficiency Branch administers the Section 8 Family Self- Sufficiency Program and the Section 8 Homeownership Option Program. The Housing Program Branch administers the Down Payment Assistance Program, Residential Emergency Repair Program and the Native Hawaiian Self- Determination Act Home Repair Program. The Rental Assistance Branch administers the Housing Choice Voucher (Section 8) Program, Section 8 Project -Based Voucher Program and the HOME Tenant -Based Rental Assistance Program. The EHD also monitors the management of Kulai'mano Elderly Housing and O'uli Ekahi Housing Projects. The Support Services Branch provides clerical support and inspection services to the Division. 358 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Description (continued) Grants Management Division The Grants Management Division is responsible for the administration of federal grants, which primarily benefit low- and moderate - income persons. The Grants Administration Branch is responsible for the Community Development Block Grant (CDBG), Community Development Block Grant American Recovery & Reinvestment Act (CDBG- ARRA), HOME Investment Partnerships Program (HOME), Neighborhood Stabilization Program (NSP), Special Purpose Grant, Housing Preservation Grant and other Grant Programs. The Workforce Development Branch administers the Workforce Investment Act (WIA) grant and the State Reed Act funds. The Branch also provides staff support to the Workforce Investment Board, the Hawai'i Youth Council, and its various committees. 359 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives Administrative Services Division Accounting Branch 1. Provide accounting support to the divisions and improve at least three (3) services /procedures which include improvements to internal procedures for end of month reconciliation with County trial. 2. Conduct four (4) fiscal monitoring of various programs and projects. 3. Comply with fiscal federal single audit requirements. 4. Monitor monthly the fiscal year expenditures to ensure fiscal responsibility and integrity. 5. Complete the budget and goals and objectives for the next fiscal year and monitor quarterly the actual goals and objectives achieved. Clerical Branch 1. Provide clerical support services to the divisions and improve at least three (3) services /procedures. One of which is to implement a document imaging storage system (Laserfiche). 2. Provide support services to the Hawai'i County Housing Agency (HCHA). 3. Provide support services to the Hawaii County Workforce Investment Board (WIB). Technology Branch 1. Plan and coordinate at least one (1) upgrade of hardware and software to maintain the operational efficiency of the LAN /WAN and other related automated systems within the OHCD during the fiscal year. Community Development Division Development Branch 1. Construct of 40 transitional /rental units of the Kaloko Housing Project. 2. Complete substantial construction of 16 rental units of the Kaloko Housing Project. 3. Complete facility /cesspool closure of the Kawaihae Transitional Housing Project. 4. Construct 4 model units and 16 for -sale units of the Kamakoa Nui Community. 5. Provide construction management services to 5 projects. 360 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) Planning Branch 1. Implement the housing code on 5 conditioned housing developments. 2. Complete approval of rules and form documents for the housing code. 3. Provide technical assistance with funding/exemption to 5 housing projects. 4. Complete 1 analysis of impediments to Fair Housing. 5. Complete development of 1 Fair Housing awareness video. 6. Complete 2 Fair Housing trainings for the general public. 7. Complete 2 Fair Housing trainings for persons with language barriers. 8. Increase Fair Housing training attendance by 4 new landlords. 9. Provide technical assistance to 20 Fair Housing inquiries. Existing Housing Division Family Self Sufficiency Branch Family Self Sufficiency Program 1. Increase the number of participants in the Section 8 Family Self- Sufficiency Program to 100 by June 30, 2012. Section 8 Homeownership Option Program 1. Complete two (2) Section 8 Homeownership Option Program transactions with an eligible program participant. Housing Program Branch Home Repair Programs 1. Complete the rehabilitation of twenty (20) existing housing units owned by low and moderate income person(s) through the Residential Emergency Repair Program (RERP) and the Native American Housing and Self- Determination Act ( NAHASDA) Rehabilitation Loan Programs. 2. Continue to promote the RERP and NAHASDA Programs by meeting with community groups and property owners at least annually. 3. Apply for funding to maintain current level of funding and to implement special rehabilitation loan programs. 361 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) Rental Assistance Branch Housing Choice Voucher (Section 8) Program 1. Maintain a 99% utilization rate of HUD provided funding for the Housing Choice Voucher (Section 8) Program. 2. Continue to improve the image of the Section 8 Programs by emphasizing adherence to the program's guidelines and by meeting with community groups and property owners at least quarterly. 3. Apply for additional HUD funding. HOME Tenant Based Rental Assistance Program 1. Maintain 90% utilization rate of funding for Tenant Based Rental Assistance Program. 2. Promote the Tenant Based Rental Assistance Program by meeting with community groups and social service providers at least quarterly. Apply for additional program funding. Support Service Branch 1. Provides staff support services to various branches in the Division. 2. Conducts Housing Quality Standards inspections. 3. Monitors the management contracts for Kula'imano Elderly Housing and O'uli Ekahi Housing Projects to ensure fiscal responsibility and integrity. Grants Management Division Grants Administration Branch Community Development Block Grant (CDBG) 1. Solicit proposals from eligible entities for the 2012 CDBG program by January 2012. Prepare the annual Consolidated Action Plan and submit the Plan to HUD by May 15, 2012 and receive approximately $2,500,000 in CDBG funds. 2. Fund, monitor, complete, and /or close approximately 8 CDBG projects in accordance with program regulations. Projects will benefit at least 80% low and moderate income person. 3. By April 2012 the balance of CDBG funds in the federal treasury must be less than one and a half times the yearly grant amount. 4. Complete the reporting, monitoring, and audit requirements of CDBG program by December 2011 for fiscal year ending June 2011. 362 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) HOME 1. Solicit project proposals from eligible entities for the 2012 HOME program by January 2012. Prepare the Program Description and submit the Description to the Hawai'i Housing Finance and Development Corporation (HHFDC) by May 15, 2012. and receive approximately $990,000 in HOME funds. 2. Fund, administer, complete and/or close out approximately 5 HOME projects in accordance with program regulations. Projects will benefit 100% low and moderate income persons. 3. Complete the reporting, monitoring, and audit requirements of HOME program by December 2011 for fiscal year ending June 2011. Community Development Block Grant - American Recovery & Reinvestment Act (CDBG- ARRA) 1. Fund, administer, complete and/or close out 2 CDBG -ARRA project in accordance with program regulations. 2. Complete the reporting, monitoring, and audit requirements of CDBG -ARRA program by December 2011 for fiscal year ending June 2011. Neighborhood Stabilization Program (NSP) 1. Fund, administer, complete and/or close out one NSP project in accordance with program regulations. 2. Complete the reporting, monitoring, and audit requirements of NSP program by December 2011 for fiscal year ending June 2011. Other Grants 1. Apply for two other grant programs which will complement or enhance program objectives. 2. Fund, administer, complete and/or close out 4 other grant projects in accordance with program regulations. Other grants include but are not limited to Housing Preservation Grant, Special Purpose Grant, Community Facility Disaster Assistance Grants. Workforce Development Branch Workforce Investment Act (WIA) 1. Prepare the 2012 Annual Plan and submit the Plan to the State Department of Labor and Industrial Relations (DLIR) by May 2012 and receive approximately $1,300,000 in WIA funds. 2. Monitor the Adult, Dislocated Worker, and Youth Programs by June 2012. 363 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) 3. Provide services to: 130 adults who are 18 years of age and older and meet the income requirement. 150 dislocated workers who have recently been laid off due to shut down of business and who have been given notice of layoff. 150 in- school youth (ages 14 -18) and out -of- school youth (ages 14 -21) who are considered disadvantaged with at least one (1) of the WIA program barriers. 4. Plan monthly meetings and implement the One -Stop Center operations in Hawai'i County by June 2012. 5. Coordinate 8 meeting and provide support to the Hawaii County Workforce Investment Board, Hawaii County Youth Council and its subcommittees by June 2012. 6. Solicit proposals for interested vendors and renewing existing providers for a total of 10 Eligible Training Providers for FY 2011 -2012. 364 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Highlights Administrative Services Division 1. Support Services: Provided accounting and clerical services to divisions, completed program and fiscal monitoring of programs, installed new software for the rental assistance program, upgraded the backup system and servers to utilize virtual technology. Community Development Division 1. West Hawaii Emergency Housing Facility: Completed environmental review, design and site development. Vertical development completed. 2. Kaloko Housing Project: Completed environmental review and design. Awarded site and vertical development contracts. Site development in progress. 3. Waikoloa Workforce Housing Project: Completed first phase site development. Park site development in progress. 4. Construction Management: Completed construction management of five (5) CDBG- funded projects. 5. Fair Housing: Conducted two (2) seminars and provided technical assistance for inquiries, grant applications and tax exemptions. Existing Housing Division: 1. Home Repair Loan Programs: 15 low and moderate income home owners received loans and completed their home repairs; 2. Rental Assistance Programs: Assisted 1,800 low and moderate - income persons /families through the Housing Choice Voucher (Section 8) Program and the HOME Tenant Based Rent Assistance Programs. Maintained a 99% utilization rate of program funds; 3. Family Self Sufficiency Program: Working with 38 families; 4. Section 8 Homeownership Option Program: Working with 4 families. Grants Management Division 1. Grants: Applied and received federal HUD grants totaling $ 3,425,676, federal USDOL Workforce Grants $1,312,147 for a total of $4,737,823; 2. Workforce Development Programs: Assisted 181 adults, 140 dislocated workers, and 135 youth with workforce development, training, summer employment; The One Stop Shop hosted various employer workshops; 3. Projects: Completed 10 Self -help houses in Hawi, completed architectural barrier removal at Hoolulu Complex, Pomaikai/Keikiland and Mohouli Park; renovated the Boys and Girls Club in Hilo, and site improvements for the Hospice of Hilo Inpatient Facility. 365 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures Administrative Services Division FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate # of improvements made to clerical services 2 3 3 # of improvements made to accounting services 1 3 3 # of fiscal monitoring of various programs and p rojects conducted. 5 3 4 # of audit concerns & findings closed All All All Frequency of monitoring 2010 -2011 expenditures 12 12 12 Frequency of monitoring goals & objectives 4 4 4 Complete budget, goals & objectives for the next FY 1 1 1 # of upgrade to hardware and software of LAN/WAN 1 1 1 # of HCHA & WIB meeting to service & coordinate 9 8 8 Community Development Division FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate # of affordable housing agreements executed 1 5 5 # of emergency shelter beds created 0 30 - # of transitional units constructed 0 24 12 # of permanent, rental housing units constructed 0 8 46 # of for —sale housing units constructed - 25 16 # of housing — related studies completed - 1 1 # of FH awareness videos completed - 1 1 # of FH websites developed - 1 - # of FH # trainin s for general audiences 2 2 2 # of FH trainin s for non-/limited-English audiences 1 2 2 # of new landlords attending Fair Housing training 24 4 4 % of persons with increased awareness 84 75 - % of non-English persons with increased awareness 82 50 - % of increase in discrimination inquiries/complaints 47 10 - # of persons assisted with FH inquiries/is sues 71 20 20 $ of funds awarded to an assisted non-profit 0 $300,000 - # of housing projects provided assistance 3 3 5 # of projects assisted with construction management 5 3 5 # of rule /form sets approved for housing code 1 0 1 1 Note: Dashes in FY2009 -10 column indicate that the indice not monitored during this budget period. Dashes in FY 2011 -12 column indicate that the indice is no longer included. 366 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures (continued) Existing Housing Division FY 2009 -10 FY 2010 -11 FY 2011 -12 Actual Budget Estimate Amt of funds Administered through the Housing Choice Voucher $15,264.861 $14,663,400 $15,265,687 Program $2,428,883 $2,500,000 $2,500,000 Housing Choice Voucher Program: HOME HOME HOME % of funds utilized (total amount of rental assistance used as a percent 99% 99% 99% of the budget authorized) WIA WIA WIA Tenant Based Rental Assistance Program: 1,312,147 1,300,000 1,300,000 % of funds utilized (total amount of rental assistance used as a percent 95% 95% 99% of the budget authorized) 1.16 < 1.5 < 1.5 # of applications submitted for grant programs 2 4 4 # of meetings with community groups and prospective landlords to 80% improve the image of Section 8 Program and /or to promote programs 10 8 12 Section 8 Family Self - Sufficiency Program: 100% 100% 100% # of participants on contract with program 66 125 100 Section 8 Homeownership Program: 181 130 130 # of participants who purchased a home through the program 0 2 2 Residential Loan Programs: 15 25 20 # of rehabilitated homes completed 6 7 7 Down Payment Assistance Program: 1 8 8 # of completed loan transactions 13 2 1 Grants Manazement Division FY 2009 -10 FY 2010 -11 FY 2011 -12 Actual Budget Estimate $ of grant funds received for the County. Solicit project proposal, CDBG CDBG CDBG review, rank, rate, make recommendations for approval for grants and $2,428,883 $2,500,000 $2,500,000 HOME HOME HOME execute grant agreements 996,793 990,000 990,000 WIA WIA WIA 1,312,147 1,300,000 1,300,000 Spend down CDBG funds to comply with HUD's ratio of grant amount to balance b Aril 1.16 < 1.5 < 1.5 % of CDBG funds that will benefit persons earning less than 80% of o 100 /0 0 80 /0 the median income as established b HUD 80% % of HOME funds that will benefit persons earning less than 80% of the median income as established by HUD 100% 100% 100% # of applications completed for other grants/programs 1 2 2 # of Adults served through the WIA Program 181 130 130 # of Dislocated Workers served through WIA Program 140 180 150 # of Youths served through WIA Program 135 180 150 # of USDOL, programs monitored and audited 6 7 7 # of WIB & Youth Council meetings serviced and coordinated 8 8 8 # of new and renewed Eligible Training Providers 13 13 10 # of One- Stop Meetings 12 12 12 # of HUD projects administered /monitored 39 20 20 367 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Expenditures 368 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Number of Positions 51 51 51 Salaries and Wages 2,391,099.60 2,275,590 2,346,848 Operations 13,281,274.31 13,928,933 14,177,252 Equipment 64,270.34 45,100 134,000 Program Total 15,736,644.25 16,249,623 16,658,100 368 HOUSING KULAIMANO ELDERLY HOUSING FUND Program Expenditures •E FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Operations 306,012.69 357,212 334,187 Equipment 0 20,000 22,250 Program Total 306,012.69 377,212 356,437 •E HOUSING O'ULI EKAHI HOUSING FUND Program Expenditures 370 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Operations 239,433.58 336,890 326,410 Program Total 239,433.58 336,890 326,410 370 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Personnel Position Summary Position Title FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Housing Administrator 1 1 1 Assistant Housing Administrator 1 1 1 Senior Account Clerk 1 1 1 Account Clerk 2 2 2 Accountant II 2 2 2 Accountant III 1 1 1 Clerk 11 2 2 2 Clerk III 3 3 3 Housing Administrative Assistant - - 1 Housing & Community Dev Specialist III 11 11 11 Housing & Community Dev Specialist IV 3 3 3 Housing & Community Dev Specialist V 9 9 9 Housing & Community Dev Specialist VI 3 3 3 Housing & Community Development Worker II 1 1 1 Housing & Community Development Worker III 1 1 1 Housing & Community Development Technician II 1 1 1 Housing Quality Standards Technician 111 2 2 2 Private Secretary 1 1 1 Senior Clerk-Stenographer 1 1 - Special Program Coordinator 3 .3 3 Student Helper I 2 2 2 Total 51 51 51 371 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT MISCELLANEOUS 372 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Estimate Fringe Benefits FICA 171,272.51 174,200 183,300 Pension Accumulation 348,111.27 341,200 359,200 Health Fund 195,824.24 210,000 261,100 Total Fringe Benefits 715,208.02 725,400 803,600 Others O/R Contingency- HAP - - - O/R Contingency- Voucher - - - Provision for Payroll Lag Adjustment - - (96,927) Total Others - - (96,927) 372 Ga El'O T H E 1 -', R M A L ASSSSE-1-T FUND PLANNING GEOTHERMAL ASSET FUND Mission Statement The Geothermal Asset Fund shall be fund by payments made by Puna Geothermal Venture, a Hawaii Partnership, its successors or assigns and the State of Hawaii for the purpose of compensating persons impacted by geothermal energy development activities pursuant to the provisions incorporated in Geothermal Resource Permit No. 2. Department Goals The Planning Commission is authorized to direct the payment of money from the Geothermal Asset Fund to claimant(s) whom the Planning Commission finds has been adversely impacted by activities authorized or unauthorized by Geothermal Resource Permit No. 2, issued by the County of Hawaii, and to authorize payment for community approved geothermal impact mitigation projects within the District of Puna. Program Description All Claims for release of monies from the Geothermal Asset fund will be presented to and reviewed by a Profession Claims Adjuster, who will then present its findings and recommendations to the Planning Commission. The Planning Commission will review these findings and then render a decision. Program Objectives The Geothermal Asset Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Program Highlights No activities have occurred. Funding Source and Position Count Geothermal Asset Fund $ 50,000 Geothermal Asset Fund - Grant Revenue $ - Grant Revenue - Total Budget: $ 50,000 Total Number of Positions - 373 PLANNING GEOTHERMAL ASSET FUND Program Measures Program Expenditures FY 2009 -10 Actual FY 2010 -11 FY 2011 -12 Budget Estimate Claims 0 0 0 Program Expenditures 374 FY 2009 -10 Actual FY 2010 -11 Budget FY 2011 -12 Request Operations - 50,000 50,000 Program Total - 50,000 50,000 374