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Home My WebLink AboutBIL 197 Draft 01 2010-2012 ( Part 1, Vol. II) COUNTY OF H• _ 0/11 OF k •• • . . �. )4 • NA Mao i• • - ••'•,•rf OF N'•.... PART I VOLUME II The Proposed Operating Budget FY 2012 - 2013 March 1 , 2012 Bill 197 Comm. 604 TABLE OF CONTENTS Page Aging 1 Civil Defense Agency 13 Corporation Counsel 17 County Council (includes County Clerk and Legislative Auditor's Office) 25 County Physicians 43 Elderly Activities 45 Environmental Management 61 Finance 64 Fire 89 Human Resources 121 Information Technology 129 Liquor Control 135 Management 139 Mass Transit Agency 145 Miscellaneous Accounts 149 Parks & Recreation 155 Planning 199 Police 209 Prosecuting Attorney 247 Public Works 263 Research and Development 283 Highway Fund 311 Sewer Fund 325 Cemetery Fund 333 Bikeway Fund 335 Beautification Fund 337 Vehicle Disposal Fund 339 Solid Waste Fund 343 Golf Course Fund 349 Geothermal Relocation & Community Benefits Fund 353 Housing Fund 357 Geothermal Asset Fund 373 AGING AGING DEPARTMENT SUMMARY Mission Statement To establish a system of services in Hawai`i County which will enable older persons to reach and maintain the highest level of dignity, independence, and personal well-being. Department Goals 1. To improve the accessibility of services to older individuals who are in greatest social and/or economic need, or who are severely disabled. 2. To enable older persons to live at home for as long as possible by developing and maintaining an effective network of community-based support services. 3. To develop and maintain supportive programs and services that addresses the needs of caregivers to enable them to continue giving care. 4. To develop and maintain services aimed at protecting the rights of older persons, particularly the socially and economically disadvantaged. 5. To improve the capacity of the Office of Aging to serve as an effective Area Agency on Aging by promoting private,public and community collaborations to address existing and emerging aging issues. 6. To serve as a leader and advocate on behalf of older persons in Hawaii County, especially in the areas of planning, long-term care, and resource development. Funding Source and Position Count General Fund $ 570,406 General Fund 12 Grant Revenue $ 1,748,541 Grant Revenue - Other $ 5,000 Other - Total Budget: $ 2,323,947 Total Number of Positions 12 1 AGING va,. .u__ 9 AGING Program Description The Hawai`i County Office of Aging was authorized in 1966 and is an Area Agency on Aging(AAA). As an AAA,the Office of Aging is required to prepare and submit for funding an Area Plan on Aging. The Area Plan describes the manner in which this office develops its service delivery system for older persons on the Big Island. Through an approved Area Plan, the Office of Aging obtains federal and state funds through the State Executive Office on Aging. Funds obtained for services are contracted to various providers in the community that have shown the ability and willingness to deliver quality programs. AAAs are not permitted to provide services directly. Most of the funding for the Office of Aging's administrative expenses are provided by the County of Hawai`i. The Office of Aging has a total staff of twelve: an Executive on Aging, five Aging Program Planners, an Accountant, a Computer Programmer/Analyst, a Data Processing Clerk, and three Information and Assistance Clerks. Additionally,the Aging and Disability Resource Center(ADRC) has two staff: an ADRC Coordinator and an Aging and Disability Resource Specialist. A Committee on Aging, appointed by the Mayor, advises the Office of Aging in its planning responsibilities. The majority of its members is over the age of 60 and represents every major district of Hawai`i County. Specific functions of the Office of Aging include: 1. To continuously assess the needs of older persons in Hawai`i County and develop programs aimed at meeting these needs; 2. To monitor, evaluate, and comment on policies,programs, hearings, and community actions which affect older persons; 3. To represent the interests of older persons to public officials and public and private agencies; 4. To develop and maintain a public awareness program for older persons; 5. To maintain data on the profile and needs of older persons in Hawai`i County and have this information available for other organizations and the general public; 6. To coordinate planning with other agencies and organizations to promote new or expanded benefits and opportunities for older persons; 7. To manage an Aging and Disability Resource Center to provide access to and information on available long term care options for seniors and individuals with physical disabilities; 2 AGING AGING Program Description (continued) 8. To maintain and foster collaborative relationships with relevant eldercare, community based private and public agencies including those working with the disabled population of all ages; 9. To promote new or expanded benefits and opportunities for older persons; 10. To develop and administer an Area Plan on Aging for a comprehensive and coordinated service delivery system in Hawai`i County; 11. To enter into subgrants or contracts for the provision of services outlined in the Area Plan on Aging; and 12. To provide technical assistance, monitor, and periodically evaluate the performance of all service providers under the Area Plan on Aging. 3 AGING AGING Program Objectives Non-Contracted Services 1. Aging and Disability Resource Center(ADRC) Development Project Provide older adults and caregivers information and assistance services. a. Provide quarterly activities marketing ADRC services using community presentations and resource fairs, and other media. b. Collaborate with tenant agencies and community partners to provide quarterly in- service trainings opportunities for ADRC tenant staff. c. Provide opportunity for AIRS training and certification to staff located in the ADRC who provide resource information to ADRC target population. d. Develop a Memorandum of Agreement with at least one acute hospital facility to streamline ADRC referrals and service access for eligible individuals. e. Develop a working plan for updating resource database and expand use of Social Assistance and Management System program software capacity to include Aging and Disability Resource Center service delivery documentation. 2. Caregiver Support: National Family Caregiver Support Program a. Develop and maintain information and outreach displays and presentations about the availability of support services in the community through public education in group settings (health fairs, community service fairs, or community organization meetings). • A minimum of one presentation will be given annually in each of nine districts island-wide. • HCOA will participate in at least two health and/or resource fairs, one in East Hawai'i and one in West Hawai'i. b. Provide access to all districts of the island, trained individuals to assess caregiver needs,provide information and assistance that link caregivers to needed services and provide follow-up on an as-needed basis. At least 80% of requests for information and/or services will have immediate (within 7 days) contact with an assessor to begin the assessment process and identify caregiver needs. c. Provide respite, support group, and counseling services for caregivers based on needs identified through the Montgomery-Borgatta Burden Scale screening tool. Respite services will include adult day care,personal care, and homemaker services. At least 80% of caregivers with needs identified will receive respite, support group, or counseling services. 4 AGING AGING Program Objectives (continued) 3. Community Planning and Development—Partnerships Healthy Aging Initiative a. Increase by 2 the number of public and private agencies that will be members of the Hawai`i County Healthy Aging Partnership coalition. The increase would be based on the number of partners at the end of fiscal year ending June 2012. The intent is to embed a health related evidence-based program in Hawai`i County by building capacity and supporting healthy aging activities. b. Support and coordinate the Better Choices, Better Health—Ke Ola Pono Program, a chronic disease self management evidence-based community program. Deliver a minimum of 10 workshops serving 100 participants. 4. Education/Training Support and coordinate a minimum of two (2)workshops and/or educational seminars for Aging and Disability Resource Center(ADRC) clients and/or service providers that reflect identified needs of clients and providers. 5. Home Modification Enable older adults to live safely within their own homes, reducing caregiver stress and reducing falls in the home by correcting safety deficits. At least 75% of the clients served will report that the home modification items allowed them to remain in the home by increasing safety, reducing caregiver stress, and reducing falls in the home. Services Contracted to Private/State Agencies 1. Kupuna Care Program Case Management and Home and Community Based Services Kupuna Care Program services include case management, adult day care,personal care, home-delivered meals, heavy chore, homemaker, assisted transportation, and Kupuna Care transportation. a. Empower clients and/or caregivers through participation in service decision making. At least 90% of clients and/or caregivers will participate in care/service plan decision making. b. Enable older adults to remain in their homes for as long as possible through the provision of home and community-based services, thus preventing and/or delaying the need for institutional care. At least 70% of clients will remain in the home after three months of Kupuna Care home and community-based services. 5 AGING AGING Program Objectives (continued) 2. Legal Services On an annual basis, at least 85%of older adults who request information about legal advice, counseling, and representation will be linked to legal resources and at least 70%of the older adults serviced and surveyed during the year will improve their knowledge of entitlement programs,the legal process, and/or individual rights. 3. Public Education Offer the general public a monthly publication called the Silver Bulletin which provides information about services and benefits available to older individuals and their caregivers where at least 75% of clients served during the year will report satisfaction with the information content, quality and relevance of the newsletter as well as usefulness of the newsletter regarding benefits and programs around Hawai`i County. 4. Transportation Provide transportation service to congregate meals participants in order for them to receive nutritious meals and participate in site activities that enhances physical and social well-being. a. The percentage of participants identified as non-nutritional risk at the beginning of the program year shall be maintained at the same or higher levels by the end of the program year. b. The percentage of participants identified as high nutritional risk at the beginning of the program year shall be maintained at the same or lower levels by the end of the program year. The Office of Aging will proceed with projections based on Area Plan on Aging and State Plan on Aging goals and objectives and anticipated revenues. Due to an unforeseen financial situation at the federal and state levels, all plans, goals, and objectives are contingent upon receipt of federal, state and county funds as anticipated and these budget projections are subject to change. 6 AGING AGING Program Objectives (continued) Contracts to the Elderly Activities Division,Department of Parks & Recreation. Funds provided to the Elderly Activities Division are deposited directly to its respective accounts. Elderly Activities Division provides the following contracted services and reflects its own program objectives. • Congregate Meals • Training and Employment • Home-Delivered Meals • Nutrition Education • Outreach • Transportation • Volunteer Services 7 AGING AGING Program Highlights The Office of Aging carried out the following major projects and/or initiatives: • Broadened the scope of services by including case management services on site. In May 2011, Services for Seniors filled this important service piece of the service spectrum. Hawai`i Center for Independent Living took a step up(stairs) and is now in a larger space on the second floor with better facilities to serve their target population. The ADRC facility is now complete with dedication of its resource room with information and materials on aging and disability issues and services. Dedicated in September 2010,the Sally Leilani Wehrsig Resource Library honors the vision of the Hawai`i County Office of Aging's past Care Giver Specialist who tirelessly advocated for and educated others on care giving needs. • Developed video conferencing capacity and is now able to link to different sites on the island for education and interaction with individuals and families. Community partnerships have increased with seven new Memorandum of Agreements with the ADRC: State of Hawai`i Division of Vocational Rehabilitation and Services to the Blind, Easter Seals Society, Food Basket, Hawai`i Island Rural Health Association, Ke Anuenue Area Health Education Center, Project Dana and Special Olympics Hawai`i. • Collaborated with the Alzheimer's Association, Life Care Center of Kona, and Services for Seniors to provide a `Hands-On Training for Caregivers' for 15 family caregivers at the Life Care Center of Kona. The Office of Aging also held a conference for 43 family caregivers at the Aging and Disability Resource Center and supported 15 caregiver workshops and 6 in-home counseling sessions for families dealing with caregiving for those with Alzheimer's disease or related dementias. The workshops included the following topics: What is Alzheimer's Disease?, Maintaining Your Brain, 10 Warning Signs of Dementia, Legal and Financial Affairs in Dementia, and Challenging Behaviors in Dementia Care. • Sponsored eight (8) Elder Abuse Awareness presentations around Hawai`i County with 257 older individuals, caregivers, the general public, and community and aging network providers receiving much needed information on Elder Abuse. All types of abuse were covered during these awareness activities including sexual abuse, emotional abuse, physical abuse, neglect or self-neglect and financial exploitation. 8 AGING AGING Program Highlights (Continued) • Continued to sustain and expand the statewide health prevention evidence based program, Chronic Disease Self-Management Program(CDSMP). The program also went through a name change. For better marketing recognition, CDSMP will now be known statewide as Better Choices, Better Health—Ke Ola Pono (BCBH). Ten island-wide workshops were conducted and served 89 elderly. BCBH informational presentations were made to organizations such as ILWU union, Veterans Administration, Hamakua Health Center, Tutu's House (Waimea), County of Hawai`i, Life Care Center of Hilo, AARP Hawai`i County, and RSVP. BCBH was also promoted at Health Fairs and Informational Fairs. • Honored twenty nominees at the popular Outstanding Older Americans Award Luncheon. A capacity crowd of over 300 cheered as Sylvia Abernathy of Holualoa and Wilfred"Kealoha" Sugiyama of Kohala were named the 2011 Outstanding Older Americans for Hawai`i County. 9 AGING AGING Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Grants Received 2.7 mil 2.2 mil 1.8 mil (millions) Contracts Administered 27 25 25 Caregiver Support Program GROUP 1 SERVICES Counseling& 6 ind/6 sessions 12 ind/ 12 sessions 12 ind/ 12 sessions Training Respite 83 ind/2,263 units 65 ind/4,000 units 70 ind/4,250 units Supplemental 8 ind/67 units 15 ind/40 units 20 ind/45 units Services GROUP 2 SERVICES 541 ind/ 18 activities 450 ind/ 10 activities 500 ind/ 12 activities * Information Services Access Assistance 138 ind/464 contacts 100 ind/540 contacts 100 ind/540 contacts Community-Based 89 ind./5 100 ind./6 Planning—Healthy 80 ind./5 communities Aging communities communities Education/Training ** 27 sessions 300 ind./ 10 sessions ** Home Modification 126 ind/382 requests 125 ind/345 requests 125 ind/340 requests Kupuna Care Services *** Case Management 474 ind/6,466 hrs 400 ind/7,790 hrs 325 ind/6,400 hrs ***Adult Day Care 10 ind/ 1,407 hrs 25 ind/3,600 hrs 30 ind/4,000 hrs *** Assisted Transport 26 ind/332 trips 20 ind/280 trips 25 ind/320 trips *** Heavy Chore 9 ind/ 133 hrs 10 ind/80 hrs 15 ind/ 120 hrs *** Homemaker 64 I nd/ 1,602 hrs 50 ind/ 1,150 hrs 60 ind/ 1,330 hrs *** Personal Care 147 ind/6,493 hrs 150 ind/8,000 hrs 175 ind/9,000 hrs Legal Services 369 ind./2081.72 hrs 260 ind./2066 hrs 260 ind./2066 hrs Public Education 4,100 ind./ 12 issues 4,100 ind./ 12 issues 4,200 ind./ 12 issues Transportation 348 ind./47,849 trips 400 ind./54,000 trips 400 ind./50,000 trips * Information statistics include educational and training presentations ** Service dollars are no longer used for Education and Training,therefore the data on number of participants is not tracked. This item will be removed for Fiscal Year 2013 as data for number of participants and sessions are not tracked. *** Actual Program Measures for Adult Day Care,Assisted Transport,Heavy Chore,Homemaker,and Personal Care are consolidated under"Home and Community-Based Services"in the Kupuna Care Program Objectives. 10 AGING AGING Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 12 12 12 Salaries and Wages 521,987.33 697,508 691,750 Operations 1,077,053.30 2,135,612 1,613,977 Equipment 10,163.06 37,700 15,020 Program Total 1,609,203.69 2,870,820 2,320,747 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request County Executive on Aging 1 1 1 Accountant II 1 1 1 Aging Program Planner I 4 1 1 Aging Program Planner II 1 3 3 Aging Program Planner III - 1 1 Clerk III 1 1 - Computer Programmer/Analyst 1 1 1 Data Processing Clerk 1 1 1 Information and Assistance Clerk 2 2 3 Total 12 12 12 11 AGING COMMITTEE ON PEOPLE WITH DISABILITIES Program Description The Mayor's Committee on People with Disabilities is a volunteer committee appointed by the Mayor to advise him/her on all matters related to people with disabilities. The committee's primary function is to review and make recommendations and provide guidelines to improve the quality of life for people with disabilities in the County of Hawai`i. Program Objectives 1. Continue to advise administration on issues facing people with disabilities. 2. Work with disabilities community to help improve education and public awareness. 3. Continue to improve accessibility of County facilities and programs for people with disabilities. Program Highlights 1. Held meetings in Hilo, Honoka`a, and Kona. 2. Communicated all public concerns brought to the committee by people with disabilities to the Mayor's Office and other departments and agencies. 3. Monitored volunteer parking enforcement program. 4. Established Ad Hoc Committees for Employment, Education, Transportation, Recreation, and ADA Day. 5. Coordinated successful event in commemoration of ADA Day at Aging & Disability Resource Center. Recognized Alisa Mitchener for her work with the County's Parks and Recreation Department to increase inclusion of adults as well as children in programs Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Number of Meetings Held 4 4 4 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Operations 1,662.65 3,200 3,200 Program Total 1,662.65 3,200 3,200 12 CML DEFENSE AGENCY CIVIL DEFENSE AGENCY DEPARTMENT SUMMARY Mission Statement To plan,prepare for and when disaster threatens or occurs, promptly implement a fully coordinated response and measured application of resources necessary to prevent or minimize loss of life, alleviate suffering, reduce damage or destruction to property, provide for public safety, health and welfare, restore disrupted public systems and services, expedite recovery/reconstruction, and implement actions in mitigation. Department Goals 1. To continue to revise, update and enhance the Hawai'i County Emergency Operations Plan by integrating the National Response Plan and National Incident Management System into the Emergency Operations Plan(EOP). 2. To provide basic and coordinated guidance to other public and private agencies in the formulation and maintenance of their organization's emergency operations plan. 3. To continue to develop, organize, and update the public and private resources needed to execute the County's emergency and disaster plans. 4. To continue to coordinate the implementation of the County's emergency and disaster plans under designated emergency or disaster situations. 5. To coordinate the County's post-disaster recovery and restoration operations in coordination with State and/or Federal disaster assistance. 6. To continue to coordinate the countywide outdoor warning siren system replacement/upgrade project with the State Civil Defense Agency and private sector. Program Description The Hawai`i County Civil Defense Agency has the responsibility of administering various local, state, and federal civil defense programs for the County of Hawai'i. This includes coordinating mitigation, response and recovery programs to meet disaster situations and coordinating post-disaster recovery operations requiring state and/or federal assistance. The Civil Defense Agency also manages the Department of Homeland Security Grant Program for all first responder agencies in the county, including state agencies such as Department of Health. Funding Source and Position Count General Fund $ 492059 General Fund 7 Grant Revenue $ 739,000 Grant Revenue - Total Budget: $ 1,231,059 Total Number of Positions 7 13 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Objectives 1. Continue the priority of working with all segments of the community in developing emergency-response plans. a. Work with the public sectors in hazard/risk awareness and response preparedness. Continue to review and update Police, Public Works, Fire, and Parks Standard Operating Guidelines (SOGs). b. Continue to coordinate and participate in emergency preparedness exercises, drills and training. c. Continue to coordinate and participated in training for emergency response. 2. Improve Civil Defense public notification systems. a. Expand the use of the City Watch notification system for other Departments in the County. b. Continue growth of the text messaging notification system. 3. Develop electronic systems for more efficient communication with State Civil Defense, other emergency management partners, and County Departments. a. Initiate the use of Microsoft SharePoint as a common platform for electronic document collaboration. 4. Continue to work with Department of Education, American Red Cross and State Civil Defense regarding new facilities being designated as emergency shelters, and proposed facility upgrades to expand our shelter program. 5. Continue to administer the Department of Homeland Security Grant Program for the County of Hawai'i administered by the State Civil Defense Agency. a. Using Homeland Security funds assist the Hawai'i State Dept. of Health(DOH) develop a pandemic awareness program, develop and execute pandemic related training, and improve DOH's on-island laboratory facilities. 6. Continue to review and update tsunami evacuation maps, and provide updates to appropriate departments and agencies on an annual basis. 7. Upgrade and repair existing sirens, and install new sirens in accordance with State Civil Defense CIP Funding plan and through private subdivision developers. Program Highlights • Replaced 4 police/fire/local government dispatch consoles. • Repaired 2 sirens. • Facilitated the efforts of the Department of Information Technology to move the County serves out of the tsunami evacuation zone. • Facilitated improvements of the County's fiber network for Police and Information Technology Departments. 14 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Highlights (continued) • Facilitated the installation 4 new dispatch consoles for the Fire Dept. and 8 new dispatch consoles for the Police Department • Facilitated improvements in the County microwave system improving it efficiency. • Participated in: 5 tests and exercises, 40 outreach activities, 3 training activities • Facilitated the purchase and installation of 3 remote automated weather stations for the Department of Land and Natural Resources Division of Forestry and Wildlife for the purpose of expanding fire weather monitoring capability on Hawai'i Island. • Facilitated the purchase of medically related emergency supplies for the Department of Health. • Staffed the Ironman EOC and assisted with event planning. • 27 emergency responses (6 Brushfires, 3 Earthquake notifications, 2 Tsunami, 4 Tropical Cyclones, 10 Flooding Events, 2 High Surf notifications). • Facilitated 18 Community Emergency Response Team Trainings. • Continued monitoring of volcanic activity Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Emergency Plans Updated 4 10 4 Sirens Installed 0 2 6 Sirens upgraded 0 3 4 Sirens Maintained 71 71 71 Emergency Preparedness and Training Events 43 50 10 Exercises Conducted 5 5 5 Grants Acquired 1 1 1 Number of Staff Personnel Receiving Training 7 7 7 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Personnel 7 7 7 Salaries and Wages 419,372.14 474,548 446,109 Operations, 1,571,155 1,192,300 782,950 Equipment 7,442.97 5,350 2000 Program Total 1,997,970.11 1,672,198 1,231,059 15 CIVIL DEFENSE AGENCY CIVIL DEFENSE Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Civil Defense Administrator 1 1 1 CD Administrative Officer 2 2 2 Account Clerk 1 1 1 CD Staff Officer 2 2 2 Secretary 1 1 1 Total 7 7 7 16 CORPORATION COUNSEL CORPORATION COUNSEL DEPARTMENT SUMMARY Mission Statement The Office of the Corporation Counsel provides answers to the County's challenges with professionalism and integrity by ordinary people achieving extraordinary results. Department Goals 1. To provide legal service and representation for our County clients in a manner that establishes and cultivates trust, based on our office core values of professionalism, accountability, teamwork,progress and service. 2. To provide our employees a healthy and nurturing work environment based on mutual respect. 3. To provide our employees the best technology and support so they may perform their duties consistent with the vision and mission of our office. 4. To refine and implement our office strategic plan. Funding Source and Position Count General Fund $ 2,528,761 General Fund 31 Grant Revenue $ - Grant Revenue - Total Budget: $ 2,528,761 Total Number of Positions 31 17 CORPORATION COUNSEL LITIGATION Program Description The Office of the Corporation Counsel provides legal representation on behalf of the County of Hawai`i, its officers,representatives and employees in resolving disputes such as lawsuits, arbitration, mediation and claims, filed against the County of Hawai`i and its officers, representatives and employees. The Office also represents the County of Hawai`i and its officers, representatives and employees in judicial and quasi-judicial actions brought by the County of Hawai`i. Program Objectives 1. Offer training opportunities to the litigation team, and provide them effective tools to take cases to trial. 2. Continue to make litigation client friendly. The Litigation Division will contact all major County departments to schedule meetings to discuss ongoing cases, the scope of liability and methods to reduce the department's exposure to unnecessary risks. 3. Responsibly monitor pending lawsuits by recommending settlement only when quantifiable justifications exist. Program Highlights 1. The attorneys in the Litigation Division assist employees, officials, agents and departments of our County in resolving disputes or keeping them out of anticipated disputes. These legal disputes may involve going through court and trial or may involve informal discussions or methods of dispute resolution such as court-ordered mediation or arbitration. By keeping our County clients informed on the status of all active cases,the attorneys comply with their duties and obligations under the Hawai`i Rules of Professional Conduct. All Division attorneys practice in state and federal courts, at both the trial and appellate levels. 2. Despite the budgetary limitations that prevented the litigators from attending the same training opportunities as afforded to their counterparts in the private section,the attorneys were sent to some live training courses (Management Skills for First Time Supervisors (Honolulu), Communicating with Tact and Finesse for Managers and Supervisors (Honolulu), How to Handle Conflict and Confrontation(Honolulu),Attorney Conflicts of Interest in Hawai`i (Hilo), Annual CAAP Conference (Hilo), and participated in training teleconferences, DVD and on-line seminars (such as, Work Related Stress Claims, HSBA (to maintain attorney's license), Management Seminars, and EEO in Hawai`i). 18 CORPORATION COUNSEL LITIGATION 3. The office settled eight major lawsuits for a total of$410,068.03. The potential monetary liability exposure for these cases was over $ 5 million. Five major cases were dismissed by court order (claims by two plaintiffs in these cases were in excess of$ 5 million to settle with the County"). In one case,the parties stipulated to dismiss the complaint. In another case, the Hawai`i Intermediate Court of Appeals affirmed the trial court's finding and conclusions granting the County's motion for summary judgment and dismissing the tort claim against the County. The county received 68 claims during the fiscal year, and paid out$ 45,154.28. The County also recovered $ 10,658.03 in monies due the County. 19 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION Program Description The Counseling and Drafting Division of the Office of the Corporation Counsel advises and provides training for all departments, boards, agencies, and commissions on legal matters,which impact that particular County entity. The Division drafts appropriate legislation for consideration by the County Council or the State Legislature. The Division also provides legal representation on behalf of the County of Hawai`i in administrative proceedings, including contested case hearings and agency appeals. Program Objectives 1. Review of documents. The Division will review and approve legal documents submitted by the various County departments and agencies promptly. This review will include a thorough analysis of potential legal exposure and liabilities. To the extent possible, 75%of legal documents shall be completed within 7 business days. 2. Drafting documents and legislation. The Division will draft documents and legislation at the request of its County clients in a prompt manner. To the extent possible, 75%of requests shall be completed within 21 business days or less. 3. Written Requests for a Legal Opinion. The Division will thoroughly research and draft legal opinions for its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. 4. Miscellaneous Requests for Legal Assistance, including Long-term Projects. The Division will respond to departmental and agency requests for legal service that may not involve a formal written response or extensive legal research. These miscellaneous requests may also include long-term projects, which are time-and resource-consuming. For requests not requiring a formal written response or extensive research, to the extent possible, 50% of all requests shall be completed within 21 business days. For long-term projects,to the extent possible, requests shall be completed within the time frame allocated for the project. 5. Commission Members. The Division will conduct ongoing training for County officers and employees, and substantive Boards and Commissions to prevent procedural and substantive errors, including recall training as requested by our County clients. 6. Development of a Risk Management System. The Division will continue to work with their respective clients in risk management activities, in conjunction with the County's risk manager. 20 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION Program Highlights 1. In Fiscal Year 2010-2011,the Division received approximately 2,596 requests for legal services. The Division received approximately 1,149 requests to review and approve documents, approximately 83 requests to draft documents such as contracts, deeds, leases, and resolutions, and approximately 1,364 requests for legal opinions on a variety of matters and other requests for legal assistance. 2. In Fiscal Year 2010-2011, the Counseling and Drafting Division continued handling collection actions for the County. 3. For our County employees,the Division conducted training sessions offered to all County Departments and agencies and their personnel, including boards and commissions, in a wide variety of legal areas. 21 CORPORATION COUNSEL LITIGATION/COUNSELING & DRAFTING Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Requests for Legal Representation(Includes litigation, 830 825 850 administration hearings,arbitration and claims in which the County is named as a party, collections and Boards and Commissions representation.) Requests for Legal Services(Includes all administrative 2,596 3,030 3,120 requests such as approval of documents,drafting legislation, opinions,etc.) Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 31 31 31 Salaries and Wages 1,841,139.40 2,003,718 1,937,403 Operations 417,145.19 748,958 589,058 Equipment - 3,000 - Program Total 2,258,284.59 2,755,676 2,526,461 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Corporation Counsel 1 1 1 Assistant Corporation Counsel 1 1 1 Deputy Corporation Counsel 13 13 13 Accountant I 1 1 1 Claims Investigator-Adjustor 1 1 1 Legal Assistant II 1 1 1 Legal Clerk I - 1 1 Legal Clerk III 6 1 1 Legal Clerk IV - 1 1 Legal Technician 1 4 4 Private Secretary 1 1 1 Sr. Clerk Stenographer 1 1 1 Clerk III 2 2 2 Supervising Legal Clerk I 1 1 1 Supervising Legal Clerk II 1 1 1 Total 31 31 31 22 CORPORATION COUNSEL BOARD OF ETHICS Program Description The Board of Ethics administers and enforces the County Code of Ethics. It gets administrative support from the Office of the Corporation Counsel. Program Objectives 1. Review all petitions and requests for opinions in a prompt manner. Program Highlights In fiscal year 2010-11, continued efforts to educate County personnel to conform to the requirements of the new County Code of Ethics. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Requests for Opinion/Informal Advisory Opinions 15 15 15 Informal Advisory Opinions 4 15 15 Investigations and Investigative Hearings 0 0 0 Formal Opinions and Hearings 1 0 0 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Operations 757.32 2,925 2,300 Program Total 757.32 2,925 2,300 23 CORPORATION COUNSEL COST OF GOVERNMENT Program Description The Cost of Government Commission studies and investigates the organizations and methods of operations of all County departments, commissions, boards, offices and other instrumentalities of all branches of the County government and determines what changes, if any,may be desirable. Program Objectives 1. Examine and investigate the organizations and methods of operations of all County departments, commissions, boards, offices and other instrumentalities of all branches of the County government and determines and recommends changes, if any, by the Charter-imposed deadline. Program Highlights The Cost of Government Commission submitted its final report to the Mayor and Council on June 29, 2011 and will not be convening in FY 2011-2012 and FY2012-2013. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Departments/boards/commissions reviewed n/a n/a n/a Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Operations 1,728.85 - - Program Total 1,728.85 - - 24 COUNTY COUNCIL + COUNTY CLERK + LEGISLATIVE AUDITOR COUNTY COUNCIL/CLERK DEPARTMENT SUMMARY Mission Statement To work together as a diverse, but connected team of individuals striving to provide excellent service to the County of Hawai`i. The Office of the County Clerk and Hawai`i County Council attend to each and every one of its administrative responsibilities and legislative functions with a positive attitude, diligent work ethic, and appreciation for our community. Department Goals Clerk's Office-Council and Committee Services Sections 1. To ensure the Council complies with all legal notice requirements for its meetings. 2. To assist the public in their efforts to provide effective, meaningful input to the legislative process. 3. To ensure timely processing of all administrative proposals for consideration by the Council. 4. To prepare minutes of all Council and Committee meetings in accordance with law. 5. To conduct research on historical documents in a timely manner, provide copies of public records, and assist the public in filing claims and registering as lobbyists. 6. To continue to seek new and innovative ways to provide access to public documents, meeting proceedings and results, and other official records to the public. 7. To continue adding historical records and data to the Council's Record system available on the Clerk-Council web page. Support Service Division (Reprographics Division) 1. To provide prompt and efficient reprographic services for all County departments and agencies. 2. To expedite delivery of interdepartmental and postal mailing services to all County departments and agencies. 3. To provide prompt posting of all outgoing mail from all County departments and agencies. Funding Source and Position Count General Fund $4,150,589 General Fund 80 Grant Revenue - Grant Revenue - Total Budget: $4,150,589 Total Number of Positions 80 25 COUNTY COUNCIL/CLERK DEPARTMENT SUMMARY Department Goals (continued) Administrative Services To perform timely and efficient personnel and accounting functions for the Council- Clerk's Office. Legislative Research Branch 1. To assist the Council by reviewing bills, resolutions, and amendments to existing legislation proposed by Council Members; and provide technical assistance relating to legislative drafting. 2. To assist the Council by performing complex tasks that are the ongoing responsibility of the Council and the Office of the County Clerk, which includes maintenance of the Hawai`i County Code and Hawaii County Charter, review of annual fiscal legislation, archiving, library and files maintenance, and preparation of the Council- Clerk's annual report. 3. To assist the Council by monitoring the annual State legislative session and preparing a list of bills of significant County interest and providing timely reports. 4. To conduct new Council Member and new Council Legislative Assistant training regarding legislative drafting,the budget process, or other areas within the Legislative Research Branch's areas of expertise. 5. To support the County Clerk by performing miscellaneous tasks which include correspondence with the Council, administration and public, research, analysis, drafting of bills and resolutions for those matters pertinent to the Office of the County Clerk, and any other task so assigned by the County Clerk. 6. To support the administration of the County of Hawai`i by providing drafting, analysis, and research services as requested and as time permits. 26 COUNTY COUNCIL/CLERK DEPARTMENT SUMMARY Program Description Council The Hawai`i County Charter vests the legislative powers of the County with the County Council. The Council's primary functions are legislative and public policy formulation. Council District Staff The Council District Staff assists Council Members in the performance of their legislative responsibilities by conducting research, writing reports, drafting legislation, and providing staff support during Committee and/or Council meetings. Duties also include managing the daily operations of their Council Member's office, coordinating community meetings and outreach, and following through on constituent inquiries and requests. Clerk's Office-Council Services and Committee Services Sections The Council Services and Committee Services Sections perform four basic functions imposed by the Hawai`i State Constitution, Hawai`i Revised Statutes, Hawai`i County Charter, and Hawai`i County Code: (1)provide administrative and logistical support to the County Council which handles hundreds of bills, resolutions, appointments, communications and constituent matters each year; (2)provide the public with fair and adequate notice of actions pending before the Council; (3)prepare official minutes; and (4) archive and provide public access to over 100 years of important County records and documents. The range of these specific duties is extremely diverse and includes compliance with highly technical legal requirements (e.g.,passage of legislation, fair information practices, financial disclosure, lobbyist registration,the "Sunshine Law"). Support Service Division (Reprographics Division) The Support Service Division (Reprographics Division) is responsible for interdepartmental mail, receiving, sorting and distribution of incoming postal mail, reproducing, binding, and mailing documents for all County departments and agencies. Administrative Services Administrative Services performs personnel and accounting functions for the Council and County Clerk's Offices. 27 COUNTY COUNCIL,/CLERK DEPARTMENT SUMMARY Program Description (continued) The Legislative Research Branch (LRB) The Legislative Research Branch assists the Council with budget matters; updates and publishes the County Code and its supplements; assists with the drafting of ballot questions, legislation, and other documents required for proposed amendments to the Charter; prepares revised editions of the County Charter pursuant to voter-approved amendments; reviews all resolutions and bills proposed by Council Members; drafts legislation to correct manifest errors in and necessary updates to the Hawai`i County Code; provides drafting, analysis, and research assistance to the administration, as requested and time-permitting; prepares and updates the Council's annual report; assists the Clerk in management of the Clerk's archive of legislative materials; maintains a library of research materials; conducts training sessions; and performs other duties as may be assigned by the Clerk. The LRB revises, codifies, and assists in the publication of ordinances to the Hawai`i County Code, which it supplements regularly and makes available on line at http://co.hawaii.hi.us/countycode.html. 28 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Objectives Clerk's Office-Council and Committee Services Sections 1. Fulfill legal notice requirements for all Council and Committee meetings, including preparation of meeting agenda and posting and publication of meeting notices. 2. Provide an accurate reflection of Council and Committee meetings and votes taken by preparing minutes of each meeting in accordance with law. 3. Prepare DVD copies of videotaped Council and Committee meetings as requested by the public, departments, and elected officials. 4. Provide copies and access to Council records and Clerk documents upon request by the public, departments, and elected officials in a timely manner and as required by law. 5. Provide ongoing support to the public with the retrieval of documents and information from the Council's Record system available on the Clerk-Council web page. 6. Assist the elected officials and the public to achieve meaningful and effective participation in Council and Committee meetings. Support Service Division (Reprographics Division) 1. Process all documents submitted by departments for reproduction within two business days. 2. Process all pieces of outgoing postal and interdepartmental mail delivered by departments no later than 2:30 p.m. within the same business day. 3. Distribute incoming mail delivered to 25 Aupuni Street, Suite 1008, within two hours from receipt. 4. Assist departments in complying with USPS regulations. Legislative Research Branch 1. Prepare semi-annual supplements to the County Code for distribution within eight weeks of receipt of final adopted ordinances; pursuant to Hawai`i County Code, section 2-153. 2. Complete review of legislation initiated by a Council Member as to its proper form within two weeks of receipt. Complex legislation may require a longer review period. 3. Provide support to the administration, as requested and time permitting, with drafting, analysis, and research services. 4. Monitor Council and Committee meetings to provide research and advisory support for decision-makers on proposed legislative initiatives. 5. Prepare the annual report for the Council-Clerk's Office within designated timelines. 29 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Objectives (continued) Legislative Research Branch (continued) 6. Update the Council-Clerk's website to include revisions to the Hawai`i County Code in the interim between supplements, revisions to the Hawai`i County Charter pursuant to the 2012 General Election, Operating and CIP budgets for the upcoming fiscal year, new or amended Council Rules of Procedure and Organization, and other miscellaneous internet maintenance duties. 7. Monitor the annual State Legislative session and assist the Council by preparing a list of bills of significant County interest and providing timely reports. 8. Perform all other miscellaneous duties that may be assigned by the County Clerk. 30 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Highlights CLERK'S OFFICE ACTIVITIES December, 2010 brought forth a newly elected council. The Clerk-Council Office-Kona Office and Elections Division-Kona Office moved into the new West Hawai`i Civic Center on February 8, 2011 and held the first official committee meeting there on April 19, 2011. The council enacted 107 ordinances and adopted 130 resolutions, while conducting 116 council and committee meetings, 11 special meetings, seven public hearings and one site visit. The council continued its video conference meetings between Hilo, Kona and Waimea, and alternated meeting sites between Hilo and Kona. BUDGET w/BRIEF NARRATIVE (FY 2010-2011) (Includes Elections Division) Clerk/Council FY 2010-2011 Elections FY 2010-2011 Total FY 2010-2011 Actual Budgeted Spent Actual Budgeted Spent Actual Budgeted Spent Salary& Wages 2,223,919 2,296,411 97 395,363 443,535 89 2,619,282 2,739,946 96 Operating Costs 611,772 722,110 85 363,966 679,668 54 975,738 1,401,778 70 Equipment 17,753 17,874 99 612 1,400 44 18,365 19,274 95 Total 2,853,444 3,036,395 94 759,941 1,124,603 68 3,613,385 4,160,998 87 For the fiscal year beginning July 1, 2010 and ending June 30, 2011, expenditures totaled $3,613,385 or$547,613 (13%) below the projected budget amount of$4,160,998. A total of 80 employee positions including, nine council members, 56 full time positions, and 15 temporary positions were employed by the Office of the County Clerk and Elections Division. 31 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Council Meetings/Staff Support 25 24 24 Council Special Meetings/Staff Support 8 2 2 Committee Meetings/Staff Support 91 120 120 Committee Site Visits/Staff Support 1 5 5 Committee Special Meetings/Staff Support 3 5 5 Council Public Hearings/Staff Support 5 3 3 Committee Public Hearings/Staff Support 2 5 5 Committee Workshops/Staff Support 0 2 2 Number of Committee Reports 196 350 275 HSAC Meetings Supported With Reports 12 12 12 Number of pages duplicated 3,687,105 5,000,000 4,500,000 Number of pieces handled for mailing 345,790 420,000 400,000 Program Expenditures f FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 58 58 58 Salaries and Wages 2,223,918.51 2,401,522 2,465,345 Operations 611,771.60 696,500 724,840 Equipment 17,753.06 7,000 72,000 Program Total 2,853,443.17 3,105,022 3,262,185 32 COUNTY COUNCIL,/CLERK COUNCIL/CLERK Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Clerk III 3 3 3 Council Chair 1 1 1 Council Member 8 8 8 County Clerk 1 1 1 Deputy County Clerk 1 1 1 Accountant I 1 1 1 Administrative Assistant to the County Clerk 1 1 1 Council Aide 9 9 9 Council Aide to the Council Chair 1 1 1 Council Legislative Assistant 9 9 9 Council Services Assistant I 2 2 2 Council Services Assistant II 3 3 3 Council Services Supervisor 2 2 2 Deputy Executive Assistant to the Council Chair 1 1 1 Executive Assistant to the Council Chair 1 1 1 Human Resources Technician II 1 1 1 Legal Specialist 1 1 1 Legislative Analyst III 1 1 1 Legislative Information&Reference Technician 1 1 1 Legislative Specialist 4 4 4 Special Assistant 1 1 1 Support Services Clerk I 3 3 3 Support Services Clerk II 1 1 1 Support Services Supervisor 1 1 1 Total 58 58 58 33 COUNTY COUNCIL/CLERK ELECTIONS DIVISION Program Description The Elections Division is responsible for all election activities in the County, including administering Federal, State and County elections, voter registration, and voter education; conducting absentee voting; establishing new polling places; recruiting and training election day officials; tabulating ballots; redefining district boundaries during redistricting; proposing election legislation; verifying signatories on petitions and nomination papers; and maintaining the voter register. Program Objectives 1. To encourage voter participation by doing a mass mail-out of Permanent Absentee Applications to registered voters. 2. To increase ballot access for all voters at the Absentee Walk-In voting sites. 3. To increase voter education by expanding the Young Voter Registration Program to middle school grades. 4. To provide election information and to increase voter registration by working with the university campuses with voter registration drives. Program Highlights In our effort to explore ways to cut cost the Elections Division implemented for the first time, the hiring of temporary election employees via a temporary employment agency. To increase voter registration, the Elections Division issued 2,720 voter registration affidavits to 21 individuals and 25 organizations signed up to become Distributors. The Elections Division provided the public with convenient sites to register to vote and obtain election information. Locations were set up in Hilo, Kona, Puna, and Waimea. A total of 173 individuals registered to vote and 56 absentee applications were distributed. With the assistance from the League of Women Voters,the Elections Division conducted a Drive-Thru voter registration program in Hilo, Pahoa, and Kona. A total of 412 individuals registered to vote at the Drive-Thru sites. For the first time during the 2010 elections, registered voters were able to apply for Permanent Absentee status. The Elections Division processed 6,293 Permanent Absentee Applications. 34 COUNTY COUNCIL,/CLERK ELECTIONS DIVISION Program Highlights (continued) To correct the County's voter registration file,the Elections Division conducted follow- up work on 2,781 voter records which included verification of residence and mailing addresses, dates of birth, social security numbers, and confirmation of residency and citizenship. As part of the Young Voter Education Program, all public High Schools in the County were contacted to participate. Six High Schools participated with 488 voter registration affidavits collected. 261 affidavits required follow-up work. Approximately 16,813 transactions were processed to the voter register. 35 COUNTY COUNCIL/CLERK ELECTIONS DIVISION Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Registered Voters 101,990 102,000 103,000 Voter Registration Satellite Stations 22 22 22 Certificates of Registration Issued 522 500 550 Cancellations of Registration 495 450 450 Deceased Voters Deleted 355 1,000 400 High Schools Participating in Voter Education 6 10 10 # of Students Registered 488 350 650 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 22 22 22 Salaries and Wages 395,362.85 286,278 372,145 Operations 363,966.16 504,544 513,429 Equipment 611.78 5,500 3,100 Program Total 759,940.79 796,322 888,674 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Elections Program Specialist - - - Elections Clerk I Temporary 10 10 10 Elections Clerk I 2 2 2 Elections Clerk II 2 2 2 Elections Program Administrator 1 1 1 Elections Program Specialist 1 1 1 Election Warehouse Worker I Temporary 4 4 4 Election Warehouse Worker II 1 1 1 Senior Elections Clerk 1 1 1 Total 22 22 22 36 LEGISLATIVE AUDITOR DEPARTMENT SUMMARY Mission Statement Hawai`i County Charter section 3-18 establishes an independent audit function within the Legislative Branch through the Office of the Legislative Auditor. It is our mission to serve the Council and citizens of Hawai`i County by promoting accountability, fiscal integrity, and openness in local government and to serve as a catalyst for improving County government. Through performance and/or financial audits of County agencies and programs,the Office of the Legislative Auditor examines the use of public funds, evaluates operations and activities, and provides findings and recommendations to elected officials and citizens in an objective manner. Our work is intended to assist County government in its management of public resources, delivery of public services, and stewardship of public trust. Department Goals 1. To procure an external certified public accountant to conduct an annual independent post-audit of the County's financial transactions to assist the Council in complying with requirements of the Hawai`i County Charter. 2. To conduct or cause to be conducted performance and/or financial audits of the funds, services, and operations of any County agency, executive agency, and/or program, as set forth by the Legislative Auditor in an annual audit plan that shall be transmitted to the Council and the Mayor and filed with the County Clerk as a public record. 3. To conduct or cause to be conducted follow-up performance reviews to monitor and evaluate the implementation of audit recommendations by audited County entities. 4. To assist the Council in its efforts to ensure openness and accountability in the expenditure of public funds, as may be requested by the Council by resolution. Funding Source and Position Count General Fund $ 826,484 General Fund 5 Grant Revenue $ - Grant Revenue - Total Budget: $ 826,484 Total Number of Positions 5 37 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Description The Office of the Legislative Auditor developed an internal operations or audit manual, which was adopted by the Council in 2006,to provide consistency and conformance with generally accepted government auditing standards in the performance of our audit responsibilities and reporting procedures. The Legislative Auditor's Office develops an annual audit plan based on a risk assessment of County agencies,programs, and funds utilizing objective methodology to identify priority areas for assignment of audit resources. Audit reports are available on-line at http://co.hawaii.hi.us/la/reports.html or http://records.co.hawaii.hi.us/weblinkBrowse.aspx?startid=18592&dbid=1. To assist the Council in complying with requirements of the Hawai`i County Charter, the Legislative Auditor's Office is responsible for the procurement of an external certified public accountant to conduct an annual independent post-audit of the County's accounts and financial transactions. Program Objectives 1. To procure an independent certified public accountant to conduct an annual post-audit of the County's accounts and financial transactions (Hawai`i County Charter §10-13). 2. To file an annual audit plan with the Council based on a County-wide risk assessment of funds,programs, services, and operations of any County agency, executive agency, or program, which is supported, in whole or in part, by County funds (Hawai`i County Charter §3-18). 3. To conduct or cause to be conducted performance and/or financial audits of County agencies, programs, and/or operations in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor(Hawai`i County Charter §3-18). 4. To conduct or cause to be conducted follow-up performance and/or financial reviews of audited entities in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor(Hawai`i County Charter §3-18). 5. To conduct or cause to be conducted performance and/or financial audits of County agencies, programs, and/or operations as may be requested by the Council by resolution. 38 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Highlights Financial Audits. Pursuant to Hawai`i County Charter section 10-13 requiring independent annual post-audits of County accounts and financial transactions, the Legislative Auditor's Office completed the procurement of external auditor Acuity LLP to perform annual financial audits for the four-year period FY 2009-2010 through FY 2012-2013, including greater control over the cost of the single audit required for all federal assistance programs. Performance Audits. In FY 2010-2011, the Legislative Auditor's Office conducted the following performance auditing activities: Department of Water Supply (DWS): Presentation to the Hawai`i County Water Board and County Council of a limited scope performance audit report related to improvement of internal controls for DWS cash-handling activities and financial information technology systems and reporting capabilities. Department of Public Works (DPW): Pursuant to Council request, expansion of a follow-up performance review of DPW contract administration and management of construction change orders and professional services supplements to include the period July 1, 2009 through December 31, 2010. In the first half of FY 2011-2012,the Legislative Auditor's Office conducted the following performance auditing activities: Department of Parks and Recreation(P&R): Completion of a limited scope performance audit related to the P&R Department's asset management of the County's recreational facilities and its progress in meeting goals for facilities, fiscal responsibility, and safety set forth in its 2004-2009 Strategic Plan. Recommendations included governmental best practices cited for critical preventative maintenance and repair of public facilities. Department of Environmental Management: Commencement of a limited scope performance audit related to billing and collection of wastewater(sewer) fees, including timeliness, effectiveness, and efficiency in current practices,polices, and procedures. Our audit reports are available on-line at http://co.hawaii.hi.us/la/reports.html or http://records.co.hawaii.hi.us/weblink/Browse.aspx?startid=18592&dbid=1. 39 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Highlights (Continued) Special Studies or Projects Office of Housing and Community Development(OHCD): In federal fiscal years 2010 and 2011, assistance to OHCD in complying with the USDA Rural Development Division's reporting requirements for the Kulaimano Elderly Project. Department of Public Works—Building Division: In FY 2010-2011,joint procurement and oversight of process improvement training for County building permit,plan approval, and inspection processes. Improved commercial permitting processes were implemented in East Hawai`i in December 2010 and West Hawai`i in March 2011,with improved residential permitting processes to be implemented island-wide in FY 2011-2012. Department of Finance—Real Property Tax Division: In FY 2011-2012,procurement and oversight of an external review of County property tax policies and administrative practices by professional certification agency International Association of Assessing Officers. County-wide Risk Assessment: In FY 2011-2012, completion of an updated County-wide risk assessment of agencies,programs, services, and/or operations supported, in whole or in part, by County funds, to serve as an objective basis for future annual audit plans, including performance and/or financial audits to be conducted or procured by our office. 40 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Annual Audit Plan Filed with Council 1 1 1 Performance and/or Financial Audits Completed 1 3 3 Performance and/or Financial Audits Ongoing 2 2 2 Special Studies or Projects Completed 2 2 2 Special Studies or Project Ongoing 1 1 1 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 5 5 5 Salaries and Wages 297,928.16 328,040 312.993 Operations(includes external audit of County finances) 420,705.61 537,066 511,491 Equipment - 4,000 2,000 Program Total 718,663.77 869,106 826,484 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Legislative Auditor 1 1 1 Administrative Assistant to the Legislative Auditor 1 1 1 Audit Analyst 3 3 3 Total 5 5 5 41 This page intentionally left blank 42 COUNTY PHYSICIANS COUNTY PHYSICIANS DEPARTMENT SUMMARY Mission Statement To render medical opinions, advise on medical matters and conduct physical examinations as requested by the Mayor's Office and other agencies of the County. Department Goals To assist the County in creating a safe and healthy environment for its employees by providing professional medical service. Program Description 1. Provides pre-employment, PUC and other authorized physical examinations. 2. Provides review of workers' compensation claims. 3. Reviews certain sick leave cases. 4. Assists in police investigations and coroner's cases. 5. Advises County on medical matters. Program Objectives Continue to serve the County diligently as in the past. Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Number of Positions 4 4 4 Salaries and Wages 123,464.88 133,825 133,825 Program Total 123,464.88 133,825 133,825 Funding Source and Position Count General Fund $ 133,825 General Fund 4 Grant Revenue $ - Grant Revenue - Total Budget: $ 133,825 Total Number of Positions 4 43 COUNTY PHYSICIANS DEPARTMENT SUMMARY Personnel Position Summary FY 2009-10 FY 2010-11 FY 2011-12 Position Title Authorized Authorized Request County Physician 1 1 1 Assistant County Physician 1/2T 1 1 1 Assistant County Physician 1/4T 2 2 2 Total 4 4 4 44 ELDERLY ACTIVITIES ELDERLY ACTIVITIES DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Coordinated Services Unit 1. To promote self-sufficiency by providing services by which recipients may be helped to achieve, restore, or maintain independent living and self-direction. 2. To prevent or reduce premature or inappropriate institutional care through the provision of home-based care which would allow the recipient to remain in or return home. Retired & Senior Volunteer Program 1. To address critical community needs through significant volunteer services. 2. To provide a high quality volunteer experience and opportunities for persons 55 and older. 3. To ensure that volunteer assignments are consistent with the interests and abilities of the volunteers and the needs of the communities served. 4. To ensure that volunteers are provided the needed orientation, in-service instructions, individual support and supervision, and recognition for their volunteer services. Nutrition—Congregate Nutrition Services 1. To provide meals to individuals 60 years of age and older in congregate settings. Each meal will meet the recommended dietary allowance (RDA) as established by the Food and Nutrition Board of the National Academy of Sciences. Funding Source and Position Count General Fund $ 1,729,544 General Fund 59 Grant Revenue $ 1,226,093 Grant Revenue 75 Other $ 398,000 Other - Total Budget: $ 3,353,637 Total Number of Positions 134 45 ELDERLY ACTIVITIES DEPARTMENT SUMMARY Department Goals (continued) Nutrition—Home Delivered Meal Service To deliver meals to the homes of individuals 60 years of age and older who are homebound due to illness or disability. Each meal will meet the recommended dietary allowance (RDA) as established by the Food and Nutrition Board of the National Academy of Sciences. Senior Community Services Employment 1. To provide low-income seniors 55 or older with current work experience in their vocational fields of interest to prepare them to compete successfully for jobs in the workforce at large. 2. To place these seniors in public sector or 501C-3 private non-profit agency work sites that provide community services, preferably to the elderly(seniors serving seniors). 3. To assist these seniors in achieving a sense of fulfillment and independence that may enhance their self-esteem through attaining productive employment that contributes meaningfully to the communities they live in. 46 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Description The Coordinated Services Program for the Elderly (CSE)provides comprehensive and coordinated services for older adults 60 years and older, with the exception of CSE's Chore/Transportation contract, which serves individuals 18 years and older. CSE's 29 full-time staff is responsible for providing Information and Assistance, Outreach, Chore, Transportation, and Other Support Services, such as ID Card Issuance,Advocacy, Personal Care, Financial Management, etc. The Coordinated Services Program is also a volunteer station for the Senior Companion, Sage Plus, and Sage Watch programs. Program Objectives The CSE staff will strive to promote maximum independence, optimum health,personal dignity and self-enrichment by: 1. Providing Information and Assistance Services to 3,500 older adults. 2. Providing Outreach Services to 900 adults. 3. Providing Transportation Services to 1,000 older adults and accomplishing 34,000 trips annually. 4. Providing Transportation Services to 40 individuals less than 60 years of age with disabilities and accomplishing 600 trips annually. 5. Providing and completing 2,000 Referrals. 6. Providing individuals with disabilities/older adults with 290 monthly hours of chore services annually. Program Highlights • Staff provided 3,607 seniors with information and assistance services and 1,375 seniors with outreach services. There were 2,517 referrals such as food stamps, Medicaid, SSI benefits, housing assistance, legal aid, energy assistance, etc, made in the 2010-2011 FY. • Staff provided transportation services to 85 individuals under 60 years with disabilities and accomplished 1,300 trips in the 2010-2011 FY. • Staff provided transportation services to 1,086 seniors and accomplished 35,165 trips in the 2010-2011 FY. • Staff issued the Hawai'I County Senior Identification Cards to 1,391 seniors 60 years and older in 2010-2011 FY. 47 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Highlights (continued) • Through authorized chore hours provided by Ohana Care and Evercare contracts, staff assisted clients with in-home chore services and provided a total of 3,422 hours in 2010-2011 FY. • During the months of July through September, staff assisted the I Island Food Basket with their Summer Produce Program. Staff assisted seniors with applications, as well as picking up and delivering to home bound clients. • CSE staff began assisting AARP with tax preparation assistance for seniors. The program will concluded on April 15, 2011. • CSE began transporting clients referred by Logisticare for non-emergency medical appointments. • Staff provided emergency assistance by calling 911 for 4 clients in the 2010-2011 FY. • Staff provided assistance to seniors in the registration process for the 2011 Food Basket Senior Produce Program. • CSE received three new 12 passenger vans from the State Department of Transportation. The vans are assigned to the Puna, N. Hilo, and Kona districts. • CSE staff assisted I Economic Opportunity I with their annual LIHEAP energy assistance program. 48 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate *Information and Assistance Number of Seniors Served 3,607 3,500 3,500 *Outreach Number of Seniors Served 853 900 900 *Transportation Number of Seniors Served 1,086 1,000 1,000 Total Trips 35,165 34,000 34,000 Number of Persons w/Disabilities under 60 years of age served 85 40 40 Total trips 1,300 600 600 *Referrals 2,517 2,000 2,000 *Chore Number of Seniors Served 43 30 30 Total Hours 3,861 3,000 3,480 *Contract Purchase of Service Objectives for Title III Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 29 29 29 Salaries and Wages 885,391.24 972,262 926,298 Operations 135,469.81 208,521 204,521 Equipment 9,649.30 37,000 41,000 Program Total 1,030,510.35 1,217,783 1,171,819 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Account Clerk 1 1 1 Clerk III 1 1 1 Community Service Program Assistant I 8 8 8 Community Service Worker I 9 9 9 Community Service Worker III 6 6 6 Departmental Data Processing Coordinator I 1 1 1 • Elderly Activities Operations Assistant Director 1 1 1 Program Director III(Older Adults) 2 2 2 Total 29 29 29 49 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Description The Retired and Senior Volunteer Program (RSVP)provides diverse and meaningful volunteer opportunities for persons 55 years and older. Through volunteering RSVP volunteers are able to remain active, contributing members of the community thereby enhancing the overall quality of their lives. Their volunteer services also help private non-profit and public agencies (volunteer stations)to deliver services to meet a wide range of community needs. Some examples of RSVP volunteer assignments include: tutoring elementary students; helping in libraries; delivering meals on wheels; helping at congregate nutrition sites; screening blood pressures; instructing senior crafts and activities; assisting with senior transportation; doing friendly visiting and telephone reassurance; entertaining in hospitals and care homes; helping at blood banks, food banks, non-profit health agencies and museums; staffing public information booths; helping in hospitals; beautifying public areas; installing grab bars; and assisting with community events and special projects of agencies. Program Objectives Enhance the overall quality of life, i.e., maximum independence, optimum health, personal dignity, and self-enrichment of persons 55 years and older by: 1. Providing diverse and meaningful volunteer opportunities to 1,200 persons 55 years and older. 2. Assisting significantly in meeting community needs by providing 140,000 hours of volunteer service in a minimum of 150 volunteer stations. 3. Providing 125 volunteers to assist in Food Basket's Senior Farmers' Market Nutrition Program. 4. Providing 30 volunteers to assist the Blood Bank of I at 4 community blood drives. 50 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Highlights • 2,024 volunteers served 162,022 hours at 230 volunteer stations island wide. • 509 volunteers assisted the Hawai`I County Nutrition Program in serving congregate meals at 15 nutrition sites. They provided 44,975 hours of voluntary service. • 57 volunteers provided 1,184 hours of Meals on Wheels service to the Hawai`I County Nutrition Program. • Three volunteer recognition events were held to honor all volunteers for their service. 1,217 volunteers were honored at these events. • Worked in coordination with Hawai`I County Office of Aging and the Corporation for National and Community Service. • 11 volunteers served 5,094 hours at Under His Wings Ministry helping the homeless. • 132 RSVP volunteers assisted with produce distribution for the Food Basket's Senior Farmer's Market Nutrition Program (SFMNP)that ended on September 30, 2010. • Mahalo Luncheon for 20 SFMNP volunteers held at Aunty Sally Kaleohano Luau Hale on November 24, 2010. • 131 volunteers served in the Christmas gift wrapping fund raiser sponsored by the RSVP Advisory I. • Martin Luther King, Jr. Day"Read to Me"program for children K-31d grade at Queen's Marketplace in Waikoloa, with Friends of the Library—Waikoloa Region— 16 volunteers • West I Civic Center Information booth orientation for 15 volunteers. • Partnered with the RSVP Advisory Ito conduct annual on-site volunteer station monitoring. • RSVP Program Director attended the CNCS National Conference in New Orleans, Louisiana on June 5-8, 2011. • RSVP volunteers assisted with the Hawai'I Kupuna Softball Tournament at the old Kona Airport. • 57 RSVP volunteers assisted the Blood Bank of I at four community Blood Drives. • Projects assisted by RSVP volunteers were: Prime Time East Hawai'I Wellness Fair, Life Care Center's Health Fair, American Heart Association's Heart Walk, Big Island International Marathon, Special Olympics "Cop on Top"project, Hospice's"Light Up a Life"project, Muscular Dystrophy Association's "Lock Up" fund raiser, Alzheimer's Association Memory Walk, American Red Cross' "Hat's Off" fund raiser, Road Runner's Club Walk/Run, Habitat for Humanity Fundraising, Police Week, outreach at various care homes and institutions, Special Programs' Kupuna Hula and Senior Softball tournaments, events by Ke Ola Pono No Na Kupuna and surplus food distribution by HCEOC. 51 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Number of Volunteers 2,024 1,200 1,200 Number of Volunteer Hours 162,022 140,000 140,000 Number of Volunteer Stations 230 150 150 Number of Volunteer School Tutors 167 125 125 Number of Nutrition Volunteers* 509 400 - Number of Blood Bank of Hawai`i Volunteers - - 30 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 5 5 5 Salaries and Wages 219,528.16 225,820 208,297 Operations 118,129.92 126,206 114,144 Equipment 1,542.61 50 50 Program Total 339,200.69 352,076 322,419 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Account Clerk 1 1 1 Community Service Program Assistant I 2 2 2 Program Director IV(Older Adults) 1 1 1 Van Driver 1 1 1 Total 5 5 5 52 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Description Congregate Nutrition Services The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The congregate meals program was designed to provide older individuals, aged 60 and older, with at least one low cost, nutritious meal, five days a week in a congregate setting. The program includes nutrition and health education, health assessments,recreational activities and other appropriate services for older individuals. Home Delivered Meal Service The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The home delivered meals program or"Meals on Wheels" is an integral part of a community based health care system. Participants receiving home delivered meals are aged 60 and older and homebound due to illness or disability. The home delivered meals program provides at least one low cost, nutritious meal, five or more days a week, delivered directly to the participants' homes. Program Objectives Congregate Nutrition Services 1. To provide 65,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 900 older individuals, aged 60 and older, at fifteen congregate nutrition sites throughout Hawai`i County by June 30, 2013. Home Delivered Meal Service (Meals on Wheels) 1. To deliver 65,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 350 frail, homebound older individuals, aged 60 and older,throughout Hawai`i County by June 30, 2013. 53 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Highlights The Hawai'i County Nutrition Program provided 67,128 nutritious meals to seniors in a congregate setting, and 72,564 Meals on Wheels to seniors who were homebound due to illness or injury in FY 2011. Due to the County's "Furlough Fridays", all congregate nutrition sites were closed on these days, due to safety concerns resulting from the lack of site staff. In addition, drivers were not available to transport seniors to/from the congregate sites. Seniors receiving Meals on Wheels were not impacted by the furloughs, as they received one extra frozen meal on Thursdays,to make up for the lack of delivery on Fridays. In November 2010, the Paauilo seniors happily returned home to the newly renovated Paauilo Gym Annex. Since October 2006, they had been meeting in a private facility, and they celebrated with an open house for the community. Early on the morning of March 11, 2011, County employees mobilized to prepare for the tsunami that was rolling towards Hawaii from Japan. EAD staff started calling seniors who needed help to evacuate low lying areas, and dispatched vans to pick them up before the roads were closed. All EAD programs were cancelled that Friday, including the closure of congregate nutrition sites and the cancellation of Meals on Wheels deliveries. For the 8th year, seniors in Hawai'i County participated in the national Senior Farmer's Market Program. The Nutrition Program assisted the Food Basket in distributing the fresh produce, using staff/volunteers at congregate sites. The Federal grant requires that produce be purchased from local farmers, which provided a big boost to our County. In April 2009, the Nutrition Program was given 2 weeks to move from 865 Piilani Street to the ADRC facility. The basement storage had not been renovated at that time, and we are still waiting to move our program and food supplies into this area. The Pahoa seniors are looking forward to using the old fire station as a senior center, once renovations have been completed. The initial target date for completion was December, 2010—the new target date is December, 2011. This year's results of the Parks and Recreation Service Survey for Nutrition show that 76% of seniors rated Nutrition services as "more than satisfactory" and 24% rated Nutrition services as "satisfactory". 54 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Congregate Nutrition Services Unduplicated Elderly Served 1,213 900 900 Total Meals Served 67,128 72,000 65,000 Home Delivered Meal Service Unduplicated Elderly Served 400 350 350 Total Meals Served 72,564 65,000 65,000 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 27 27 27 Salaries and Wages 527,983.27 594,543 567,562 Operations 656,287.99 914,411 890,640 Equipment 4,212.31 26,050 36,365 Program Total 1,188,483.57 1,535,004 1,494,567 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Account Clerk 1 1 1 Clerk III 1 1 1 Community Service Worker III 1/2T 15 15 15 Community Service Program Assistant II 1 1 1 Home Delivered Meals Worker Hrly 6 6 6 Program Director IV(Older Adults) 1 1 1 Van Driver 1 1 1 Van Driver 1/2T 1 1 1 Total 27 27 27 55 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Description Title V of the Older Americans Act Amendments funds the Senior Community Service Employment Program(SCSEP). The U.S. Department of Labor and Industrial Relations (DLIR) channel the funding to our State's Workforce Development Division(WDD). WDD subcontracts with Hawai'i County Office of Aging (HCOA)which farms out this part-time training program to the Senior Training & Employment Program (STEP) (local title for SCSEP), which is under the Parks & Recreation's Elderly Activities Division. This program's ultimate goal is to foster individual economic self-sufficiency through unsubsidized employment which means employment in jobs not subsidized by this program-i.e., not paid for through federal funds designated for SCSEP. Its administration includes planning, budgeting, and personnel management as well as job counseling, development, referrals, and placements into unsubsidized jobs. Enrollees are placed at community service agencies that provide work sites, supervision and training for the enrollees in their fields of vocational interest. At their work sites around the island, the enrollees gain current work experience and current work references that the enrollees are to use to get hired into jobs outside of the program. The enrollees have the chief responsibility of making and getting the most out of their community service placements to increase their employability and prospects of successfully mainstreaming into regular jobs in the workforce at large. Since federal funds pay for enrollee wages and fringe benefits, only public sector agencies and nonprofit organizations (501 C-3's) qualify as host agencies. In addition to training provided by host agencies, the enrollees attend County workshops and Hawai'i Community College classes (i.e.,job readiness classes, computer classes and ground maintenance classes). The program staff also provide supportive services, such as counseling, safety supplies as applicable, and referrals to other agencies to assist the enrollees. With all of this support, the enrollees understand that STEP is basically a preparation-to-return-to work program and that their ultimate goal is to become independent from STEP and to be financially on their own which benefits everyone. Program Objectives 1. Place 5 enrollees into unsubsidized jobs by FY's end. 2. Provide services to a cumulative total of 42 enrollees by FY's end. 3. Visit each enrollee at his/her work site twice a year. Conduct 50 work site visits by FY's end. 56 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Highlights 1. Placed 63% (32/51) participants in County Departments, such as: Public Works and Finance, and the P & R Department which include: P & R Administration, P & R Maintenance of parks, gyms and other facilities such as: Kawanakoa Gym, Carvalho Gym and Park, Mohouli Park, Mooheau Band Stand, Waiakea Recreation Center, Mt. View Gym, Cooper Center, P & R Municipal Golf Course and its Nursery, Pana'ewa Rainforest Zoo and Botanical Gardens and P & R's Veterans Cemetery as well as Hawai County Nutrition Program sites in Pahoa, Pa'auilo and Kailua-Kona, Elderly Recreation Services and Coordinated Services for the Elderly at Kamana and Kea'au, Department of Finance Vehicle Registration & Licensing Division, Transit Agency, and Driver License Section. 2. Placed the rest of the participants in other community service agencies, such as: State libraries in Hilo, Keaau, Pahoa, and Kailua-Kona, Waiakeawaena Elementary School Cafeteria, DHS Hawai'i Public Housing Authority, Komohana Agricultural Complex, and 501 C-3 private, nonprofit agencies, such as: Hawaii Island Adult Day Care, Downtown Improvement Association, Catholic Charities, Hawaii County Economic Opportunity Council, American Cancer Society, Imiloa Astronomy Center, Puna Hongwanji Mission, Boys and Girls Club, Mokupapapa Discovery Center, and Traditional Chinese Medical College of Hawaii. 3. Promotional coverage of the program included: (1)-(3) At Hamakua, Hilo, and Puna District Information and Assistance Meetings Held on July 6-8, 2010, STEP staff presented the program island- wide to the Senior Advisory Council leaders and members and answered their questions. (4)-(15) Big Island Workplace Connection Meetings Monthly meetings were held at the Workforce Development Division office with the BIWC partners to discuss program achievements. (16) Kupuna News July-September issue featured 6 enrollees that were placed at various host agencies. (17) Seniors Living In Paradise In September thirteen(13) enrollees was featured as completing the basic computer class at the Hawai'i Community College Office of Continuing Education and Training (OCET). (18) Silver Bulletin In September thirteen(13) enrollees was featured as completing the basic computer class at the Hawai'i Community College Office of Continuing Education and Training (OCET). 57 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT (19) Kupuna News October-December issue featured 7 enrollees that were place at various host agencies. (20) Kupuna News January-March issue featured 6 enrollees that were placed at various host agencies. (21) Kupuna News In March twelve (12) enrollees was featured as completing the basic computer class at the Hawai'i Community College Office of Continuing Education and Training (OCET). (22) Senior Living In Paradise In March twelve (12) enrollees was featured as completing the basic computer class at the Hawai'i Community College Office of Continuing Education and Training (OCET). (23) Workforce Summit In May,the Program Director participated in the Workforce Summit that discussed the following topics: preparing a workforce for emerging industries, developing and expanding our home- grown initiatives, and deploying resources to rural communities. (24) Entrepreneur Expo In June the Program Director participated in the Entrepreneur Expo that 5 enrollees attended. 58 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Federal Funded Positions 42 42 42 Number of Applicants Served 66 70 70 Number of Applicants Enrolled During the Year 50 42 42 Number of Enrollees Successfully Placed in Jobs 5 5 5 Site visits 133 50 50 Promotional Coverage of Program 9 8 8 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 73 73 73 Salaries and Wages 476,308.52 447,189 350,462 Operations 14,781.57 16,952 13,298 Equipment 2,196.94 1,000 1,000 Program Total 493,287.03 465,141 364,760 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Account Clerk 1 1 1 Program Director II(Older Adults) 1 1 1 Program Director IV(Older Adults) 1 1 1 Senior Community Services Aid Hrly 70 70 70 Total 73 73 73 59 This page intentionally left blank 60 ENVIRONMENTAL MANAGEMENT ENVIRONMENTAL MANAGEMENT DEPARTMENT SUMMARY Mission Statement Maintain a clean, healthy and safe island environment by managing the island's wastewater and solid waste in a comprehensive, responsive, environmentally-safe, efficient, cost- effective manner, and to provide excellent customer service through innovative and sustainable programs that promote managing waste as a resource and lead our island society toward the goal of zero waste. Department Goals 1. To review and improve operations and procedures at the twenty-two (22)transfer stations and the landfills to increase efficiency and reduce costs. 2. To educate the public regarding the department's plan and approach to management of Solid Waste via public outreach methods. 3. To continue to educate the public on current recycling programs and the importance of reduce, reuse, and recycle which helps with landfill diversion on the path to zero waste. 4. To evaluate current services to see which services could possibly be done in-house to reduce costs. 5. To repair, replace or rehabilitate existing sewer infrastructure. 6. To continue the Wastewater Division's Asset Management Program to ensure sensible business decision-making. 7. To provide reuse water to the community to put treated effluent to a good and beneficial use. 8. Maintain a continuous improvement process for increased productivity and efficiency. Funding Source and Position Count General Fund $ 1,003,847 General Fund 24 Grant Revenue - Grant Revenue - Total Budget: $ 1,003,847 Total Number of Positions 24 61 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Description The Environmental Management Director serves as technical advisor to the Mayor, Managing Director, Environmental Management Commission, and County Council on matters pertaining to wastewater treatment and disposal, solid waste processing and disposal, resource recovery, the recycling and disposal of all vehicles, and the removal of the derelict and abandoned vehicles. The Environmental Management Administration Office provides personnel management, accounting and billing support services as well as providing general supervision and control of the administration and operation of the Wastewater and Solid Waste Divisions and the Business Services Section. The Environmental Management Administration Office also provides personnel, clerical, technical and financial support for the Environmental Management Commission. Program Objectives 1. Establish sewer fee rates at a level to cover expenses of operations, repairs and maintenance, and replacements. 2. Maintain vehicle disposal fee system to assure financial self-sufficiency for Vehicle Disposal program. 3. Evaluate current recycling programs to assess the feasibility of performing various programs in-house. 4. Improve productivity and efficiency through additional training and cross training. 5. Continually work to strengthen and standardize the language in our contracts. 6. Improve the status of Wastewater accounts receivable. Reduce the average number of days in receivables to 94 days which represents a 10% decrease from the FY10-11 actual of 104 days. Reduce the percentage of balances over 90 days past due to 55% of total receivables, which represents a 10% decrease from the FY10-11 actual of 61%. 7. Improve the status of Solid Waste accounts receivable. Reduce the average number of days in receivables to 98 days which represents a 10%decrease from the FY10-11 actual of 109 days. Reduce the percentage of balances over 90 days past due to 55% of total receivables,which represents a 10% decrease from the FY10-11 actual of 61%. 62 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Highlights • Began construction on Phase II of the Honoka'a large capacity cesspool (LCC) replacement project. • Completed construction for major upgrades at the Pahoa Transfer Station. • Established a temporary transfer station for residents in Ocean View. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Tipping fees as%of Solid Waste Fund expenditures 29% 24% 23% Vehicle Disposal Fund Fee paying for%of program 100% 100% 100% Days in Accounts Receivable in Wastewater Division 104 90 94 Days in Accounts Receivable in Solid Waste Division 109 97 98 %of Accounts Receivable over 90 days,Wastewater 61% 55% 55% %of Accounts Receivable over 90 days, Solid Waste 61% 47% 55% 63 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 23 24 24 Salaries and Wages 761,311.72 1,008,008 959,287 Operations 25,362.86 34,075 37,210 Equipment 4,924.87 7,700 7,350 Program Total 791,599.45 1,049,783 . 1,003,847 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Director of Environmental Mgmt 1 1 1 Deputy Director of Environmental Mgmt 1 1 1 Private Secretary 1 1 1 Business Manager 1 1 1 Contracts Clerk 1 1 1 Clerk III 2 2 2 Credit&Collections Clerk 1 1 1 Accountant I 3 3 3 Accountant IV 1 1 1 Account Clerk 4 4 4 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Senior Account Clerk 3 3 3 Student Helper I 1 1 1 Student Helper II 1 1 1 Project Manager Officer - 1 1 Total 23 24 24 64 FINANCE FINANCE DEPARTMENT SUMMARY Mission Statement The Department of Finance provides efficient and effective financial services fairly, accurately and courteously. We serve our customers with pride and respect and enable other departments to carry out their mission. Department Goals 1. To facilitate an integrated county-wide financial needs plan. 2. To continue development and maintenance of fiscal policies and procedures for the County of Hawai`i. 3. To encourage networking to facilitate intra and inter-governmental working relationships. 4. To continue an ongoing customer service and public relations program that facilitates interaction with the public and other departments. 5. To continue an ongoing training program to improve employee skills, including technical training and mentoring for all personnel. 6. To continue a cross-training plan for employees for all core areas. 7. To develop and maintain written operational procedures that address the various functions of the Finance Department to promote proper and consistent service. Funding Source and Position Count General Fund $ 8,704,733 General Fund 123 Grant Revenue $ 846,189 Grant Revenue 11 Other $ 305,388 Other 5 Total Budget: $ 9,856,310 Total Number of Positions 139 65 FINANCE ADMINISTRATION/BUDGET Program Description Administration The Office of the Director plans, directs, controls and coordinates activities of the Finance Department. The department head and staff advise the Mayor of the development and execution of administrative policies and assist the Mayor in the preparation and execution of the operating and capital budgets. In addition, the Finance administration section provides certain auxiliary services to departments and agencies. The Budget Division plans, directs and coordinates the formulation, preparation, execution,review and analysis of the County's operating budget and operating program. Budget also monitors budget appropriations and actual expenditures to ensure compliance with the law and also advises County officials on budgetary and long-range planning matters. Program Objectives Administration 1. Conduct three training sessions for county financial personnel. Desired outcome is to provide a training media for financial support staff. 2. Maintain interaction and education for the public by participating in community meetings and by conducting workshops on the various finance areas, including budget, purchasing and real property tax related areas. 3. Conduct informational sessions or distribute instructive materials to division managers, supervisors and/or staff at least four times per year, covering new or changing regulations, rules and procedures that affect employee relations or benefits. 4. Refer procurement protests to Corporation Counsel within three working days of receipt. Budget 1. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and signatures for all fully-completed requests for council action received three days prior to the County Council's submittal deadlines. 2. Provide guidance and assistance to departments/agencies to ensure the fiscal responsibility and accountability in developing the operating budget. 66 FINANCE ADMINISTRATION/BUDGET Program Highlights Administration 1. The acquisition of Pao`o in North Kohala was completed this year. The funding for this acquisition was from the Public Access, Open Space, and Natural Resources Preservation Fund with matching funds coming from State Legacy Lands. Along with the Kaiholena purchase last year,the county and state now own several miles of Kohala shoreline. This land will be preserved and enjoyed by the people of Hawaii for generations to come. 2. In July 2010, $60 million in general obligation bonds were issued. These funds have financed a variety of capital improvement projects including the West Hawaii Civic Center in addition to various housing,highway and sewer projects. Twenty-five percent of the bond proceeds were allocated to the Department of Water Supply for their water projects. Our bond ratings were affirmed by all three rating agencies. 3. Access to services were enhanced this year when on-line vehicle registration began in August 2010 and the new Pahoa Driver License and Vehicle Registration office opened in February 2011. Budget 1. The Budget Office continues to provide guidance and assistance on budget/finance issues and items requiring legislative action. In FY 10-11 the Office researched, prepared, and submitted the required transmittal letters, resolutions and/or bills for the approximately 117 requests for council action received from the departments and agencies. 67 FINANCE . ..u,. �..W.o....,m ! ADMINISTRATION/BUDGET Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Nonprofit Grant Recipients' Payment Processing 84 85 85 Request for Council Action Forms Processed 117 120 120 Training Sessions Held for County Fiscal Personnel 3 3 3 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 7 8 8 Salaries and Wages 451,562.17 505,936 482,404 Operations 19,882.99 21,940 13,540 Equipment 596.02 1,900 200 Program Total 472,041.18 529,776 496,142 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Director of Finance 1 1 1 Deputy Director of Finance 1 1 1 Budget Administrator 1 1 1 Budget Specialist 1 1 1 Clerk III - 1 1 Human Resources Specialist II 1 1 1 Human Resources Technician I - 1 1 Administrative Assistant 1 - - Private Secretary 1 1 1 Total 7 8 8 68 FINANCE ACCOUNTS Program Description The Accounts Division maintains general accounting and fixed asset depreciation records of the County; provides useful, accurate and timely financial reports to the public and agencies; prepares payrolls and pension rolls; pays all obligations of the County; supports the Pension Board. Program Objectives 1. Close FY 11-12 books and issue final June 30 Budget Status Report by October 15, 2012, and determine the General Fund's fund balance by September 30, 2012. 2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association (GFOA) for the County's June 30, 2012 Comprehensive Annual Financial Report. 3. Close the books and have the monthly budget status reports available in FRESH within ten working days after the end of the month or close of the previous month, whichever is later, except for June, July, August and September. 4. Support the FRESH (Financial and Resource Enterprise Software for Hawaii County) system accounts payable, general ledger and payroll modules. This includes maintaining and keeping abreast of changes to the current modules that Accounts is responsible for, as well as, helping users and providing training when necessary. 5. Ensure that all claim payments made are proper and legal by pre-auditing 100% of payment requests for accuracy and propriety, returning items that are not accurate or proper to departments for correction. 6. Provide certificate of the availability of funds on County contracts within three working days of the contract's submission to Accounts Division. 7. Pay vendors promptly by issuing all warrants for claims within 7 working days of the receipt of the invoice by Accounts Division. 8. Ensure that all employees receive the correct amount of pay and related benefits by pre-auditing 100% of payroll claims for accuracy and compliance with legal and contractual requirements, and filing all required payroll tax forms and returns on time. 69 FINANCE ACCOUNTS Program Highlights 1. The County received a Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association for its June 30, 2010 Comprehensive Annual Financial Report. 2. The Accounts Division staff was actively involved in the continued support of our financial software, FRESH. 3. The Accounts Division staff continues to be an ongoing resource to all County departments for financial related matters. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Claims Checks&Electronic Funds Transfers Issued 42,971 45,000 45,000 Payroll Checks Issued 5,991 7,200 6,500 Direct Deposit Stubs Issued 54,631 56,000 55,000 Funds Maintained 41 39 40 Contracts,Amendments&Change Orders Certified 776 750 800 Pensioners 30 31 30 Regular&Part-Time Employees 2,587 2,600 2,600 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 13 13 13 Salaries and Wages 510,296.81 584,036 542,081 Operations 94,745.57 148,035 150,295 Equipment - 200 200 Program Total 605,042.38 732,271 692,576 70 FINANCE ACCOUNTS Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Account Clerk 3 3 3 _ Accounts Payable Supervisor 1 1 1 Accountant III 1 1 1 Accountant V 1 1 1 Clerk III 1 1 1 Controller 1 1 1 Data Processing Clerk 1 1 1 Program Manager 1 1 1 Payroll Processing Supervisor 1 1 1 Pre-Audit Clerk I 1 1 1 Senior Account Clerk 1 1 1 Total 13 13 13 71 „ FINANCE PURCHASING Program Description The Purchasing Division provides a centralized purchasing function to procure services, supplies, materials and equipment in support of all County agencies and programs. Insures compliance in all purchasing laws and regulations and promotes economies in the purchase of goods and services. Conducts competitive bids and requests for proposals for all competitive purchases with the exception of Public Works construction projects. Program Objectives 1. Continue to review all internal policies and procedures for conformance to procurement laws and revise as necessary. Revise and update Special Provisions for goods and services type bid and proposal packages as need. 2. Maintain up-to-date purchasing manual and training as needed for all using agencies. Review all policies, procedures and guidelines for applicability to FRESH system. 3. Process 98% of all routine documents (Invoice payment approvals, Contract, Change Order and Supplemental Agreement approvals) within two working days of receipt, including electronic approval. 4. Complete purchasing process or issue written request for quotations for 95% of all requisitions below formal bidding limits within ten days of receipt(except for items generally combined at periodic intervals. 5. Complete draft specifications for 90% of all requisitions requiring formal advertised bidding (IFBs or RFPs) within 60 days of receipt or deadline for receipt of requisitions for combined purchases. 6. Process 90% of bid award and contract documents within one week of receipt back from contractor and forward to next agency for review and signature. 7. Maintain list of professional services awards on Internet as required by law and post 95% of entries within one day of contract circulation. 72 FINANCE PURCHASING Program Highlights • The division continues to strive to meet and maintain the new challenges associated with an expanded three (3)times per year deadline schedule. All goals for processing time have been met and Notice to Proceed documents for goods and services continue to be completed in a more timely manner. We believe that this has enabled the Purchasing Division to more effectively and efficiently serve the various using agencies throughout our county government. • The division has instituted a more aggressive face-to-face meeting style with our using agencies. Relying more often on meetings rather than just phone communications and emails. We have found that such meetings more effectively address the need to get everyone "on the same page"regarding the specific requirements of bids and proposals prior to posting them publicly. • We continue working closely with our using agencies in an ongoing effort to expand items available through price term agreements has also been effective. The various goods and rental equipment available has enabled our using agencies to purchase needed items immediately upon need, increasing their own efficiency and effectiveness. • We sent out notification to Using agencies concerning Act 190 requirements in FY. 10-11 in anticipation of the Governor's signing into law the above referenced act, beginning on July 1, 2011, which requires that all vendors awarded purchases exceeding $2,500 be in compliance with Tax Clearance, Dept of Commerce and Consumer Affairs, and Dept. of Labor and Industrial Relations, requirements. The Purchasing Division is working with all using agencies to ensure that their authorized procurement personnel receive log-in to the state HCE website (Hawaii Compliance Express),which is a convenient way to check on vendor compliance under Act 190. • Working with Finance Administration,the Purchasing Division helped put in-place a procedure for ensuring that any vendors awarded County contracts are not debarred from receiving government contracts prior to any award being made. The procedure allows for a streamlined process which allows authorized personnel in each using agency to check both state and federal websites to obtained a printed copy of non- debarment status before making any awards and filing those documents accordingly. 73 FINANCE PURCHASING Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Purchase Orders Issued 3,621 3,300 3,300 Invoice Payment Approvals 28,790 33,000 30,000 Requisitions Received 2,149 3,000 2,300 Contracts Completed 83 200 100 Advertised Formal Bids 74 125 100 Informal Written Requests for Quotations 79 75 75 Advertised Requests for Proposals 18 5 10 Contract,C/O&S/A Review for Compliance 734 1,000 1,000 Sole Source Approvals(Exceeding$25,000) 20 25 25 Professional Services exceeding$5,000 63 120 100 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 246,778.95 272,528 260,002 Operations 224,398.40 297,660 270,475 Equipment 62.49 500 500 Program Total 471,239.84 570,688 530,977 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Buyer I 1 1 1 Buyer III 1 1 1 Contracts Clerk 1 1 1 _ Procurement& Specifications Specialist 1 1 1 Purchasing Agent 1 1 1 Storekeeper 1 1 1 Total 6 6 6 74 FINANCE TREASURY Program Description The Treasury Division collects, manages, and invests the County's cash. Treasury arranges financing (municipal bonds) for capital improvement projects and improvement districts. This office assists in the formation of Community Facilities Districts (CFDs) and administers/monitors the CFD after the bonds are issued. Program Objectives 1. Invest 99 per cent of all funds in interest-bearing accounts or certificates. 2. Maintain sufficient liquidity to meet cash requirements. 3. Maximize interest income by attaining budgeted projection while ensuring the safety of County funds. 4. Reconcile monthly statements within thirty days of receipt. Program Highlights • $60 million in general obligation bonds were issued in July 2010. These funds have financed a variety of capital improvement projects including the West Hawaii Civic Center in addition to housing, highway, and sewer projects. 25% of the bond proceeds were allocated for Department of Water Supply projects. The bonds were issued in two series at the lowest interest rates in recent years. Series A consisted of $35.3 million of the traditional tax exempt bonds. The remaining $24.7 million Series B bonds were taxable bonds called Recovery Zone Economic Development Bonds. These bonds were issued under the American Recovery and Reinvestment Act of 2009 with a 45% interest subsidy from the U.S. Treasury. Moody's, Standard & Poor's, and Fitch reaffirmed their credit rating of Aa2,AA-, and AA-, respectively. • All of the bonds outstanding for the Kalako subdivision special assessment, designated as Improvement District No. 17 were paid, and the improvement district was terminated. • A foreclosure sale for I.D. 18, the Kona Coastview/Wonderview water system improvement district was held in October, and marked the first time that property was sold at auction. 75 FINANCE TREASURY Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Improvement District 1 1 2 General Obligation Bonds 14 14 15 Petty Cash Vouchers Paid 2,334 2,300 2,300 Treasury Receipts Handled _ 11,482 11,500 11,500 State Revolving Fund(SRF)Loans 17 17 17 Per Cent of Cash Invested 99.98% 99.90% 99.90% ---- ----- -- Rate of Return on Amount Invested .37% .30% .20% Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 270,261.38 300,552 285,820 Operations 10,116.45 14,797 13,972 Equipment - 1,500 200 Program Total 280,377.83 316,849 399,992 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Account Clerk 1 1 1 Accountant I 1 1 1 Accountant III 1 1 1 Pre-Audit Clerk I 1 1 1 Senior Account Clerk 1 1 1 Treasurer 1 1 1 Total 6 6 6 76 FINANCE REAL PROPERTY Program Description The Real Property Tax Division assesses all real property situated within the County of Hawai`i for purposes of real property taxation. Program Objectives 1. Maintain sales assessment mean ratio +/- 10% from the 100% assessment. 2. Maintain a co-efficient of dispersion at+/- 15% of the mean ratio. 3. Conduct field inspections of 98% of all building permits issued or on file for all new construction. 4. Maintain an active educational and informational program on real property taxation. 5. Initiate proceedings for two real property tax foreclosure sales to reduce the number of delinquent accounts and dollar amount of delinquent taxes owed to the County. Program Highlights 1. The number of appeals at FY 2011-2012 certification stayed relatively stable from the previous year's total of 1040 down slightly to 1010. All the Board of Review positions were filled for the current appeal season. 2. There were a number of training opportunities offered to the staff throughout the year, including continuing education credits for those that are certified or licensed appraisers. With approximately two thirds of our appraisal staff new to mass appraisal the concentration has been on in house training on the computer system and in mass appraisal techniques. As the entry level appraisers move up the career path they will be exposed to advanced training in land valuation, market modeling and other specialized courses. 77 FINANCE REAL PROPERTY Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Parcel Count(taxable) 139,501 140,000 140,00 Parcel Count(non-taxable) 6,223 6,400 6,400 Number of Tax Bills(1st and 2nd half) 254,198 222,000 255,000 Number of Agency Records(1st and 2nd half) 64,386 65,000 65,000 Assessment Appeals 1034 1,150 1,200 Number of Condominium Units 12,171 12,200 12,300 Current Year Balance at 6/30(millions) 7.7 7.2 8.2 Prior Year Balance at 6/30(millions) 9.9 6.0 6.5 Delinquent Taxes at 6/30(millions) 17.6 13.0 14.7 Appraisal Section-East Hawaii Land Inspections 101 350 350 Building Inspections 1,338 2,350 2,000 Agricultural Inspections 52 350 350 Appeal Inspections 262 350 350 Appraisal Section-West Hawaii Land Inspections 180 400 400 Building Inspections 908 2,000 2,000 Agricultural Inspections 129 200 200 Appeal Inspections 762 800 800 Clerical Section-East Hawaii Exemptions Processed 7,308 8,000 8,000 Telephone Inquiries 10,494 14,000 12,250 Over-the-Counter Inquiries 7,104 10,000 8,500 Address Changes 12,613 13,500 13,500 Amended Assessment Notices Prepared 1,820 1,500 1,500 Clerical Section-West Hawaii Exemptions Processed 3,427 4,000 4,000 Telephone Inquiries 11,062 8,000 11,000 Over-the-Counter Inquiries 8,509 7,500 8,500 Address Changes 9,022 7,000 9,000 Amended Assessment Notices Prepared 1,620 100 1,500 Collections Section-East Hawaii Current Year Collection(Targeted Revenue) 209,433,297 205,000,000 200,000,000 Prior Year Collection(Targeted Revenue) 5,571,673 5,000,000 5,000,000 Delinquent Accounts Closed 0 4,000 4,000 Foreclosure Action: 1 2 2 Properties Sold 46 160 160 Revenues Collected 164,675 300,000 300,000 Mapping Section Total Documents Processed 10,924 14,000 12,000 Ownership Changes 8,618 10,000 10,000 Revised Parcel Maps 800 1,000 1,000 78 FINANCE REAL PROPERTY Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 48 48 48 Salaries and Wages 1,709,575.42 2,043,494 1,875,553 Operations 644,093.58 953,085 915,072 Equipment 103.99 9,200 34,000 Program Total 2,353,772.99 3,005,779 2,824,625 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Abstracting Assistant II 2 2 2 Abstractor I 2 2 2 Abstractor II 1 1 1 Accountant II 1 1 1 Assistant County RP Tax Administrator 1 1 1 Cashier II 2 2 2 County Real Property Tax Administrator 1 1 1 Real Property Appeals Board Clerk - - 1 Real Property Appraiser IV 12 12 12 Real Property Appraiser V 2 2 2 Real Property Appraiser VI 1 1 1 Real Property Tax Clerk 14 14 14 Real Property Valuation Analyst III 2 2 2 Senior Account Clerk 1 1 1 Senior Clerk-Stenographer 1 1 - Supervising Real Property Tax Clerk I 1 1 1 Supervising Real Property Tax Clerk II 1 1 1 Tax Collection Assistant 3 3 3 Total 48 48 48 79 FINANCE RISK MANAGEMENT Program Description The Risk Management Division is responsible for developing and implementing a program to manage risk in order to protect County assets, minimize the interruption of vital services,provide a safe environment for the public and County employees, and reduce the cost of accidents and other financial losses. Program Objectives 1. Continue to develop the Risk Management Division so as to be able to respond to inquiries and requests for assistance within a reasonable time. 2. Annually meet and collaborate with departments to discuss current risk issues, assess the policies and procedures in place and make necessary modifications to reduce risk and improve regulation compliance. 3. Annually review the County's self-insurance program and research insurance industry products to determine the most advantageous program to reduce potential financial loss and provide adequate protection. 4. Meet every four months with Risk Management Committee to discuss activity and current risk issues. 5. Meet semi-monthly with Safety Division Administrator to discuss areas of safety concern and schedule safety and training programs to minimize the impact of such concerns. Program Highlights • Earthquake Claims. The Division has been involved in the submission of claims for property damage as a result of earthquake of October 15, 2006. The process has been slow due to FEMA involvement, availability of contractors, and the time needed to progress from project worksheet approval, RFP and award. Progress was made with regard to insured claims with the property insurance carrier AIG and was finally concluded in an amount of$2.038M. Closing this claim assisted in subsequent property insurance renewal. • Insurance procurement for the 2010-2011 season resulted in discount of premium expense for renewal of several policies (mass transit,police subsidy and fleet, property), while other policy premiums remained constant. 80 FINANCE RISK MANAGEMENT Program Highlights (continued) • Risk Management Committee meetings occurred every four months throughout the year and have been a well attended forum for department/agency representatives to learn of division activity and discuss action for particular concerns. A plan has been put in place for the division to visit County facilities to assess risk issues and suggest remedial action where appropriate. • Data base for accidents is being maintained so as to recognize areas of concern and provide accurate information to effected department/agency to assist in resolution thereof. Departmental Safety Committees have been established to provide employees an opportunity to discuss and remedy safety concerns and have a voice in their department's well being. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Department consultations held re risk factors 6 6 6 New risk management initiatives carried out 3 3 3 Risk Management Committee meetings 3 3 3 Insurance evaluation and procurement 11 11 11 Safety Division meetings re:training 6 6 6 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 2 1 1 Salaries and Wages 92,493.17 71,440 68,148 Operations 871.08 3,500 2,200 Equipment - 200 350 Program Total 93,364.25 75,140 70,698 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Risk Management Officer 1 1 1 Clerk III 1 - - Total 2 1 81 FINANCE PROPERTY MANAGEMENT Program Description The Property Management Division is responsible for the acquisition and disposal of the County's real property including land, remnants, easements, sale of abandoned roads, buildings and other miscellaneous real property assets. This includes the acquisition of Right-of-Ways, Governor's Executive Orders for State owned lands, easements, right-of- entries and other types of real estate interests in connection with the Department of Public Works, Department of Environmental Management, Department of Parks and Recreation and other general County purposes. The division manages, administers and maintains the fiscal responsibility for leasing of private lands for County use in addition to leasing of County land and buildings to private users. The Property Management Division is responsible for being the office of record for the maintenance of records related to the County's acquisition and disposal of real and personal property assets. The division supports the Public Access, Open Space and Natural Resources Preservation Commission and preparation of its annual recommendations to the Mayor of lands worthy of preservation for further forwarding to the County Council. The division is also responsible for the negotiation and acquisition of lands authorized by the County Council utilizing the Public Access, Open Space and Natural Resources Preservation Fund. Program Objectives 1. Provide support for the Public Access, Open Space and Natural Resources Preservation Commission in meeting its requirement of submitting its annual update of prioritized lands to the Mayor by December 31, 2012. 2. By December 2012, identify and initiate negotiations on the purchase of the next property pursuant to recommendations by the Public Access, Open Space and Natural Resources Preservation Commission, the Mayor and as authorized by the County Council. 3. Provide support for the land management and right-of way acquisition needs for all County departments. 4. Provide administrative and fiscal management of all County leased properties and insure all leases are paid on time. 5. Dispose of surplus real property as requested and authorized by the Mayor and the County Council. 6. Maintain the fixed assets record system of County property and submit the annual fixed asset report to the County Council. 7. Hold at least one public auction for the disposal of useable surplus County owned personal property. 82 FINANCE PROPERTY MANAGEMENT Program Highlights Property Management Division continued to consolidate and administrate real property leases for other departments. This allows greater oversight and management of all the various County leases. Property Management Division participated in the latest open space acquisition by acquiring 10 acres of ocean front known as Pa'o'o in Kohala. The purchase price was over$1,890,000 with V2 of the purchase price being funded with a$845,000 DLNR Legacy Land award. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Surplus personal property auctions 0 1 1 Surplus real property sales 0 0 0 Real property transactions 4 12 4 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 4 4 4 Salaries and Wages 158,779.74 175,844 171,343 Operations 2,490,825.82 1,926,270 1,785,940 Equipment 3,454.24 500 PONC—Open Space Commission - 3,600 3,600 Program Total 2,653,059.80 2,106,214 1,960,883 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Property Manager 1 1 1 Property Management Specialist 1 1 1 Clerk III 2 2 2 Total 4 4 4 83 FINANCE VEHICLE REGISTRATION AND LICENSING Program Description The Vehicle Registration and Licensing Division administers the functions of driver licensing, commercial driver licensing, motor vehicle registration,periodic motor vehicle inspections, issues bicycle, and business licenses and monitors the issuing of dog licenses. The Driver's License Section issues Driver's Licenses and Commercial Driver's Licenses. The Motor Vehicle Registration Section issues vehicle, bicycle and select business registrations. The Periodic Inspection Section authorizes and monitors Vehicle Inspection providers. Program Objectives Vehicle Registration 1. Process mail within three days of receipt. 2. No complaints referred to the department level and above. Licensing 1. Accommodate and complete processing 100%of requests for written driver's tests received. 2. Accommodate and complete processing 100%of requests for driver road tests received. 3. Accommodate and complete processing 100% of requests for CDL written driver's tests received. Periodic Motor Vehicle Inspection 1. Conduct at least 750 inspections of stations issuing safety checks. 84 FINANCE VEHICLE REGISTRATION AND LICENSING Program Highlights • During the 2010-2011 fiscal year, the VRL Division continued work on increasing and improving the technology used by employees and citizens. The on-line vehicle registration system began operation in July 2010 and is currently being used by approximately 15 citizens per day. Scanners continued to be used by the Motor Vehicle Registration clerks to scan documents for vehicle registrations and transfers. Data Systems Department removed Driver License and PMVI computer systems from the Police Department network and connected it to the county network enabling better communication and decreasing reliance on the Police Department staff for computer repairs. All of these innovations have made the clerk's work easier and decreased the time it takes to complete citizen's transactions. In January 2011 the Kona Driver License, Motor Vehicle Registration and Periodic Motor Vehicle Inspection sections moved to a single location at the West Hawaii Civic Center. In February 2011 the VRL office opened in Pahoa offering both Motor Vehicle Registration and Driver Licensing transactions. 85 FINANCE VEHICLE REGISTRATION AND LICENSING Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Vehicles(Registrations Processed) 169,197 172,000 172,000 MV Transfers 38,412 44,000 40,000 Duplicate Certificates 6,912 7,500 7,000 Non-Resident Permits 34 25 30 Business and Occupation Licenses 63 51 60 Bicycle Licenses 6,066 5,500 6,000 Dog Licenses 7,367 9,000 7,500 Subpoena Certificates (MVR and DL in 2010-11) 1,139 1,700 1,200 Written Driver's Tests 12,818 13,000 13,000 Driver Road Tests 5,863 6,000 6,000 CDL Written Driver's Tests 891 1,100 1,000 Inspections of Safety Check Issuers 692 950 950 86 FINANCE VEHICLE REGISTRATION AND LICENSING Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 53 53 53 Salaries and Wages 1,748,780.87 2,281,766 2,092,600 Operations 636,734.91 936,101 861,917 Equipment 32,097.50 15,090 25,900 Program Total 2,417,613.28 3,232,957 2,980,417 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Clerk II 1 1 1 Clerk III 6 4 4 Motor Vehicle Registration Clerk I 14 14 14 Motor Vehicle Registration Clerk II 2 2 2 Supervising Motor Vehicle Registration Clerk 1 1 1 Driver License Clerk I 2 3 - Driver License Clerk II 1 2 2 Driver License Examiner I 8 8 8 Driver License Examiner II 3 3 3 Driver License Examiner I(2/5T) 1 1 1 Motor Vehicle Control Inspector I 3 3 3 Motor Vehicle Control Inspector II 1 1 1 MV Financial Responsibility Clerk I 2 1 1 MV Financial Responsibility Clerk II 1 1 1 Supervising Driver License Examiner 1 1 1 Vehicle Registration&Licensing Clerk II - - 3 Vehicle Registration&Licensing Manager 1 1 1 Senior Account Clerk 1 1 1 VRL Clerk II 4 2 2 Total 53 53 53 Cost for five of the Motor Vehicle Registration Clerk positions are reimbursed by the State Department of Transportation. 87 This page intentionally left blank 88 FIRE FIRE DEPARTMENT SUMMARY Mission Statement "First in fire protection and emergency services with trained professionals—dedicated to serve with pride, honor, and compassion. " Department Goals 1. The Hawaii Fire Department continues to see a continual decline in the frequency of fire related incidents. However, the Department also continues to see a continual rise in the frequency of Emergency Medical Services, Rescue, and Hazardous Condition incidents. This trend is consistent across the nation as fire departments are now being recognized as an all hazards response agency. 2. One of the goals of the Hawaii Fire Department is to protect the citizens and visitors of Hawaii County by developing, implementing, and maintaining program strategies that provide for a positive influence in reducing the effects of fire related incidents which would produce losses throughout Hawaii County. Fire losses include: a. Loss of Life: The actual loss of human life attributed to fire related incidents. b. Loss of Property: The estimated property value loss attributed to fire related incidents. c. Socioeconomic Impact: The direct impact on fire related incidents upon community social and financial stability. d. Environmental Impact: The loss or damage of natural or cultural resources as a result of fire related incidents. Over the past 5 Fiscal years from 2005 through 2010, the fire incident property losses have averaged $4,416,133 annually. During these tough economic times, any loss greatly affects the community. Funding Source and Position Count General Fund $ 22,408,639 General Fund 382 EMS Contract Revenue $ 14,358,592 EMS Contract Revenue 129.5 Hapuna LG Contract $ 430,456 Hapuna LG Contract 6.5 Grant Revenue $ 185,000 Grant Revenue Total Budget: $ 37,382,687 Total Number of Positions 518 89 FIRE DEPARTMENT SUMMARY Department Goals (continued) 3. The Hawaii Fire Department is the only municipal Fire Department Based Emergency Medical Services (EMS) Program in the State of Hawaii. Our members provide the best possible pre-hospital emergency medical care services to our community. The unique nature of our island County with its vast open area and rural communities presents a challenging task in providing EMS to our community. This is a service directly associated with population demographics both with growth and shifts as well as socioeconomic changes such as unemployment,poverty, and access to and availability of health care; it requires constant monitoring and modification to optimally provide proper pre-hospital EMS response. With respect to our EMS Program, our department's goal is to: Develop, implement, and maintain program strategies that will directly influence the quality of pre-hospital emergency medical services throughout the island of Hawaii. Such strategies and tactics would in a positive manner directly impact and positively influence: a. Patient survivability in the presence of a pre-hospital illness or injury. b. Patient disability associated with pre-hospital illness or injury. 4. As one of the County of Hawaii's public safety agencies tasked with the planning for, response to, and mitigation of disaster events both natural and man-made, it is a goal of our department to: Develop, implement, and maintain program strategies that will support the effective response and mitigation of mass casualty and disaster type incidents or events. 5. Develop, implement, and maintain strategies that will have a direct and positive impact on the response and mitigation of various hazardous materials type incidents. Similar to fire related incidents, this would include the influence of: a. The reduction or minimizing of public exposure to hazardous materials incidents. b. The reduction or minimizing of environmental impact from hazardous materials incidents. 6. The goal of the Hawaii Fire Department's Ocean Safety Program is to: Develop, implement, and maintain strategies that will have a direct and positive influence on the safety and recreational satisfaction of patrons of County protected beach parks and shoreline areas. 7. Develop, implement, and maintain strategies that will support and enhance the effectiveness to respond to and mitigate search and rescue type incidents 90 FIRE DEPARTMENT SUMMARY Department Goals (continued) 8. Develop and implement a budget process that segregates/separates or delineates the Divisions and Bureaus as well as State Funded EMS Contract to identify and facilitate the tracking of expenditures in order to develop a more functional and accountable budget. Department Objectives 1. Utilizing the following mechanisms or processes, department goal attainment would be pursued and achieved by maximizing available resources: a. Pre-Incident Strategies and Tactics. This would include the consideration and possible implementation of prevention and public education programs focused on identified issues and target audiences, with the intent on taking proactive steps to preventing incidents and accidents thereby reducing losses and morbidity and disability. Further, through more proactive and preventative actions and partnerships with programs such as CERT (community emergency response team) a community based first response concept may be encouraged and promoted within our community to reduce the dependency or reliance on government to address or respond to community needs in times of reduced resources and services or when system capabilities or capacities are exceeded such as with large scale disasters. b. Preparedness and Capability Enhancement. Based on the respective missions and service delivery expectations, identify, adopt, and implement resource and training standards aimed at providing the highest quality of service. c. Post Incident Analysis. This Component of is essential to and directly associated with the development of pre-incident strategies and tactics. Through the standard Post Incident Debriefing, mission performance as well as outside contributing factors or circumstances surrounding the emergency incident, are useful tools to identify and develop new program measures or strategies to include public education and awareness as well as hazard and risk identification. d. Operational Tactics and Strategies. Concurrently with the support of preparedness and capability enhancement, identify, establish, and implement operational tactics and strategies that will maximize operational effectiveness and overall incident mitigation safety. It is with this component that a philosophy of risk management should be considered and acknowledge the following: • Risk life to save viable life • Consider significant risk to recover lost life or save property that can be saved • Risk little to nothing for that which cannot be saved 91 FIRE o . m DEPARTMENT. . w._ . R SUMMARY Department Objectives (continued) 2. Continue/maintain annual review of industry and government standards for current mission and service delivery. Such standards may include, but are not limited to apparatus and equipment, staffing levels, training, response times, and service area demographics. Referenced recognized standards may include but are not limited to such organizations as: National Fire Protection Association (NFPA), Insurance Services Office (ISO), the Hawai`i Insurance Bureau,the State of Hawaii Department of Health, and the United States Lifeguarding Association. 3. Maintain annual review of department's ability to meet service delivery standards. 4. Identify specific resource, personnel, and training requirements to achieve recognized standards. 5. Develop a financial report and budget projections required to implement reforms. 6. Identify funding sources for proposed reforms to include alternative funding programs and inter-agency cost sharing or partnerships. 92 FIRE EMERGENCY OPERATIONS DIVISION Program Description The Emergency Operations Division represents the service delivery and emergency response and emergency mission performance components of the Hawaii Fire Department. Although the effectiveness of the Emergency Operations Division in fulfilling its missions is reliant and dependent upon the support and assistance of other divisions, bureaus, and sections of the organization, in the development of the program budget each sub-unit(Operations, EMS, Special Operations[Rescue and Hazmat Operations], Ocean Safety), and the sub-units of the Support Services Division(Fire Prevention, Auxiliary Services, Training, Volunteer Training) are addressed accordingly and respectively. The Emergency Operations Division is tasked with the delivery and performance of Fire Protection and Suppression(structural, wild land, transportation, etc.), Emergency Medical Services, Search and Rescue, Hazardous Materials Incident response, and a variety public safety services at County staffed and guarded beaches through its Ocean Safety Program. These services are recognized as critical and essential life safety and property conservation programs. In addition to public sentiment or customer satisfaction and expectations,the various programs are measured against recognized industry standards such as those established by the National Fire Protection Association(NFPA). Such standards support a more qualitative and quantitative assessment of program performance. Program Objectives 1. Continued pursuit of meeting recognized response time standards according to NFPA 1710. It will be evaluated in six month intervals, January 1, 2012 and June 30, 2013. 2. Maintain annual review and evaluation of department's service delivery performance based on identified recognized fire protection service delivery standards as defined by but not limited to NFPA,Hawai`i Insurance Bureau, Insurance Services Office (ISO), OSHA, and United States Lifeguarding Association by June 30, 2013. 3. Continued pursuit of personnel and resource requirements for achievement of industry standards of fire protection service delivery. This will include the pursuit of meeting of personnel staffing levels in accordance with NFPA 1710 Standard for the Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Fire Departments. It will be evaluated in six month intervals, January 1, 2012 and June 30, 2013. 4. Maintain the construction process of targeted priority infrastructure (new Makalei Fire Station) by June 2013. 93 FIRE EMERGENCY OPERATIONS DIVISION Program Objectives (continued) 5. Maintain annual review and revision of all Mutual Aid Agreements, Memorandums of Understanding(MOU), and Memorandums of Agreement (MOA)to support interagency partnerships and operational effectiveness by May 2012. 6. Maintain annual review and identify recognized service delivery, training, and equipment standards as defined by various organizations as, but not limited to; State of Hawai`i Department of Health EMS Branch, Department of Transportation, etc by June 2013. 7. Continued pursuit of alternative funding programs and prioritize cost-sharing programs based on the current Department financial feasibility to continue necessary fleet replacement by December 31, 2012. 8. Provide an evaluation of the Battalion District Boundaries to contemplate relocation of the Battalion Headquarters to more effectively cover the Battalion Districts upon completion of the new Makalei Station by June 2013. Program Highlights • Responded to 20,972 incidents. 735 fire related incidents, 15,585 Emergency Medical Services incidents, 141 Rescue Incidents, 204 Hazardous Condition Incidents, 1,394 Public Service Incidents, 2,615 Good Intent Incidents, 268 False Alarm incidents, 23 Severe Weather Incidents, and 7 Citizen Complaint incidents. • Integration of American Medical Response (AMR) ambulance service and US Army Pohakuloa Fire into our dispatch response protocols, greatly increasing the protection areas for our community in both Fire and EMS related incidents. • Freedom Fire Equipment awarded bid to build 2000 gallon Super Tanker Apparatus for Ka'u District, funded through Community Development Block Grant funding for $250,000. Apparatus was 50% completed at close of FY. • Achieved a ninety(90)percent success rate in meeting the National Fire Protection Association standard for response time in the delivery of Advanced Life Support (ALS)treatment within 8 minutes. Average response time was 7 minutes 33 seconds. • Continued to provide for enhanced training in fire fighting and search and rescue by participating in training such as Hazmat training with the Hawaii Army National Guard Civil Support Team, urban search and rescue, swift-water training classes, long-line extrication, and high rise building fire suppression drills. • Completed the "in house"proprietary Aquatics Competency Certification Program, certifying all personnel at their necessary level of training for their position. 94 FIRE EMERGENCY OPERATIONS DIVISION Program Highlights (continued) • Construction of the new Makalei Fire Station commenced on May 9, 2011. • Completed annual review of Memorandums of Agreement or Understanding with partnering agencies. • Maintained partnership with the Hawaii Community College through active participation in fire science curriculum to support employee career development. • Awarded a Community Development Block Grant for a new Class A Fire Pumper for the Pahoa District and submitted Bid Specification for review. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 No.of Responses: Actual Budget Estimate Fire 735 716 750 EMS/Rescue 15,726 17,658 18,000 Hazardous Material Conditions 204 350 250 Others/Needless/Special Service 4,307 5,542 4,500 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget - Request Number of Positions 452 453 453 Salaries and Wages 27,560,556.26 28,226,383 28,140,579 Operations 2,172.578.85 2,220,835 3,553,655 Equipment 1,429,308.97 5,500 599,650 Equipment-Federal/Private 84,662.83 75,000 115,000 LEPC 7,483.12 45,000 45,000 Program Total 31,261,928.03 30,572,718 32,453,884 95 FIRE EMERGENCY OPERATIONS DIVISION Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Actual Budget Request Fire Chief 1 1 1 Deputy Fire Chief 1 1 1 Account Clerk 2 2 2 Accountant I 1 1 1 Accountant IV 1 1 1 Aeromedical Helicopter Pilot 3 3 3 Assistant Fire Chief 2 2 2 Fire Communications Supervisor 1 1 1 Battalion Chief 9 9 9 Chief Aeromedical Helicopter Pilot 1 1 1 Clerk III 1 1 1 Data Entry Operator 1 I 1 Fire Captain 55 54 54 Fire/EMS Specialist II 45 45 45 Fire/EMS Specialist III - 1 1 Fire Equipment Operator 60 60 60 Fire/Hazardous Materials Specialist 18 18 18 Fire Rescue Specialist 18 18 18 Fire Fighter 150 150 150 Fire Fighter Recruit(Temp) 60 60 60 Fire Radio Dispatcher III 3 3 3 Fire Radio Dispatcher II 12 12 12 Human Resources Technician I - 1 1 Human Resources Assistant 1 1 1 Human Resources Specialist II 1 1 - Human Resources Program Specialist - - 1 Private Secretary 1 1 1 Senior Account Clerk 2 2 2 Storekeeper 2 2 2 Total 452 453 453 96 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Program Description The Emergency Medical Services (EMS) Bureau is directly aligned with the Emergency Operations Division and provides program support and coordination. The coordination of Emergency Medical Technician(EMT) and Mobile Intensive Care Technician(MICT or Paramedic)training is one of the essential functions carried out by the EMS Bureau. In addition,the EMS Bureau participates in the development of recommendations relating to program budgets, equipment acquisition, policy and procedure establishment and also acts as the department's liaison with the many health care agencies of our community. As the department's liaison,the EMS Bureau assists our community health organizations in the prevention,treatment, and recovery from community health hazards. Program Objectives 1. Implement a proactive Public Education and Injury Prevention program through the collaborative efforts with State EMSIPB. Efforts initially to be focused on a Senior Fall Prevention and Child Passenger Safety Seat program by December 2012. 2. Utilize and implement the County of Hawaii's FRESH inventory system to assist with the management of EMS supplies,pharmaceutical, and equipment. The goal will be to improve accountability, streamline the procurement process, reduce waste and increase overall efficiency. Implementation to be completed by September 2012. 3. Assess and evaluate the MICT recruitment process and determine specific timelines and benchmarks for personnel interested in the MICT Program by September 2012. Focus will be on how the Department can assist and or encourage interested personnel in attaining the necessary pre-requisites and experience. 4. Evaluate the viability of creating an MOA with Kapiolani Community College or any other accredited institution to establish an ongoing, exclusive Anatomy Physiology and Medical Terminology class for HFD personnel by July 2012. 5. Revise and update the EMS Policy and Procedures manual inclusive of a comprehensive, detailed Infection Control protocol and packet for operations personnel by June 2013. 6. Assess the feasibility of expanding the Scope of Practice to that of an ALS capacity for specific Engine Company's based on available data of call volume and response times by June 2013. 97 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Program Highlights • Graduated (4) more MICTs in December 2010. • Sent(2)personnel to Oahu for MICT training in January 2011. • On January 14th, 2011 met with Patricia O'Hagan, Health Academic Programs Dean with KCC. Viable options to obtaining the necessary pre-requisite for the EMS program were discussed. As a result of this meeting, an exclusive HFD Anatomy & Physiology on-line class was established and completed. • 12 lead EKG field transmissions and the STEMI protocol were successfully initiated in March 2011 with Hilo Medical Center. Patient outcomes are being monitored and evaluated. • Participated in Shattered Dreams Project with Kealakehe High School in April 2011. Project was a huge success and the feedback was extremely positive. • 11th annual EMS Fun Run event was held on May 29th, 2011 in Hilo. An estimated 760 participants supported the event. $11,000.00 worth of proceeds were generated and donated amongst the American Cancer Society and three Fire personnel battling cancer. • A one year review of the Pro-QA"Alpha" determinant project was held on July 25th, 2011. In review, it was determined that the three program objectives were being met: • Objective 1: Increase Ambulance Capacity to The Community • Objective 2: Reduce Response of HFD ALS Ambulance units to Non- Emergent Request in High Volume Districts • Objective 3: Increase Ambulance Resources at Minimal Expense to the Community 98 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Rescue Operations Program Description To provide professional and effective search and rescue services with regards to maritime, swift water, land, and urban search and rescue type incidents. Program Objectives 1. Maintain annual review and revision of current Search and Rescue policies and procedures in accordance with recognized industry standards. Continue to review, adopt, and implement an established policy by December 2012. 2. Develop and implement a mandatory Rescue Specialist training by December 2012. 3. Implement our annual rescue training schedule identifying the core requirements needed for our rescue program by December 2012. 4. Track all required training done by our rescue personnel with individual training logs by December 2012. 5. Development of a Resource Management Plan for all types of rescue equipment by December 2012. 6. Continue to be actively involved in procuring funds through grants and other alternative sources throughout the fiscal year. 7. Continue to work with the Sayre Foundation regarding the identification and purchase of equipment for our rescue personnel by December 2012. 8. Develop a Memorandum of Agreement with the Coast Guard in regards to search and recovery of a missing swimmer by December 2012. 9. Evaluate the need to repair, replace, and/or maintain our rescue equipment currently in use by December 2012. Program Highlights • Continue review and revision of Search and Rescue policies, procedures, and guidelines in accordance with OSHA regulations and NFPA standards. • Implemented and completed the Hawaii Fire Department Aquatics Competency Certification(ACC)program. • Conducted all of the ACC training classes to qualify personnel to meet the minimum qualifications to TA or be promoted to a Fire Rescue Specialist position as well as to meet the minimum qualification as a FF or any ranked personnel. 99 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Rescue Operations Program Highlights (continued) • Purchased several equipment needs such as the Chopper Spotter, rescue boat trailer, and other safety equipment for our rescue personnel. • Continued support of the USAR program with our rescue and EMS personnel. • Purchased and began use of our new rescue helicopter. • Continued support of off duty rescue training in regards to the core requirements identified as necessities for the job. • Continued client sign up with Project Lifesaver program. Number of clients increased to 20. 100 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Hazmat Operations Program Description To provide professional, effective and safe response to and mitigation of hazardous materials, weapons of mass destruction and bioterrorism incidents. Program Objectives 1. Establish a mandatory Hazardous Materials Operations and Technician training and competency maintenance program by January 2013. 2. Establish a Hazardous Materials equipment maintenance and replacement program by January 2013. 3. Maintain annual review and revise current Hazmat policies,procedures and guidelines in accordance with OSHA,NIOSH, and NFPA. Develop a recommended revised draft by January 2013. 4. Review training opportunities offered by Department of Homeland Security (DHS), 93rd CST, State RAD Team, and other outside agencies, and identify opportunities for partnerships and shared resources by January 2013. 5. Procure equipment and identify a maintenance program for all of the hazmat equipment and supplies by January 2013. 6. Identify funding for training, equipment, and supplies through grants and other alternative sources by January 2013. Program Highlights • Hazmat technician level retraining classes was held utilizing a grant from UC Davies. • Hazmat Operations level retraining continued at the company level. • Continued working with the 93rd Civil Support team as part of the Kilauea task force to monitor particulate and SO2 emissions. However, due to failure of the monitors in the field, all of the Area Rae monitors were taken off line and stored at the Kaumana station. • Repaired equipment needing maintenance including the replacement of sensors and filters. Some of these equipment included the Hazmat ID from sta. 4 and 21,the Thermo radiation equipment from sta. 4, level A suits, and the Canbera radiological detectors. • Procured Ludlow radiological equipment from DOH. • Began taking advantage of DHS funded training in Nevada,New Mexico, and Anniston. Personnel have begun to fill in applications for attendance. 101 .....r. .. a..ua. FIRE OCEAN SAFETY Program Description The Ocean Safety Bureau is tasked with the development and delivery of ocean safety operations and public safety education programs utilizing a team of highly skilled and dedicated Water Safety Officers. It maintains safety services,promotes preventative actions, and facilitates basic emergency life support functions. Ocean Safety is the principal resource and consultant on all matters relating to ocean safety on the Island of Hawai`i. Program Objectives 1. To reach target manpower goals of providing a minimum of two (2) Water Safety Officers daily per tower in accordance with our operational schedule, and so strive to provide at least four(4) Water Safety Officers on site at Hapuna Beach State Park and four(4) Water Safety Officers at Kahalu'u Beach Park, and two (2) Water Safety Officers at each of the following: La'aloa Beach Park, Honoli'i Beach Park, Richardson's Ocean Park, Isaac Hale Beach Park and Ahalanui. Onekahakaha Beach Park, Carlsmith Beach Park, Leleiwi Beach Park and Spencer Beach Park will have at least two (2) Water Safety Officers on duty during weekends, holidays and summer and winter vacation. Manpower goals to be attained by December 2012. 2. Provide the districts of South Kona, South Kohala, Puna, and Hilo with a Lieutenant position to increase supervision in these areas by June 2013. 3. Provide a minimum of four(4) United States Lifeguard Association(USLA) open water rescue training sessions to all Water Safety Officers on staff as follows: • Two (2)per year in West Hawai`i: one (1) in November 2012 and one (1) in May 2013. • Two (2)per year in East Hawai`i: one (1) in November 2012 and one (1) in May 2013. • All new Water Safety Officer I hires and Temporary hires during orientation in Fiscal Year 2012. 4. Continue to co-sponsor with Hawaiian Lifeguard Association-Hawai`i (HLA-Hawaii) the Big Island Junior Lifeguard program at four(4) locations: Hilo, Puna, Kailua- Kona and Hapuna,to promote ocean safety through education and activities to youth age 12-17. Programs to be implemented during FY 2012/2013. 5. Sponsor and host Jr. Lifeguard Championships for the Island of Hawai`i at Hapuna Beach State Park annually during July 2012. 6. Procure two new surveyor towers for Hapuna Beach north end to cover the Hapuna Prince Hotel beach area, and the Punalu'u beach by January 2013. 7. Implement a new policy regarding the use of Ultra Violet Protection Garments to be used as personal protective equipment by July 2012. 8. Provide goggles and snorkel equipment for all of the WSOs as safety equipment by July 2012. 102 FIRE ...�..ur.�.,, OCEAN SAFETY Program Highlights • 2,468,706 patrons visited our beach parks in FY2010-2011. • Conducted repairs and other maintenance on all of the lifeguard towers. • Ocean Safety provided water patrol services for the Hapuna Rough Water Swim, the King's Swim,the Richardson's Rough Water Swim, and the Honu Triathlon in 2010. • Water Safety Officers conducted two (2) Junior Lifeguard Program class sessions during the months of June and July 2010/2011 at(4) locations: Kailua-Kona, Hilo, Puna, and Hapuna. A total of 154 youth aged 12-17 participated. • Working on changes in classification for the entry level WSO to eliminate some of the current certification requirements in order to increase the number of applicants. • Continued development of Ocean Safety's Strategic Goal Plan for the implementation of Standard Operating Guidelines. • Secured new equipment including rescue boards, megaphones, binoculars, and AEDs for the Ocean Safety division donated by the Sayre Foundation. • Continued working on the procurement of new lifeguard towers for Punaluu and Hapuna Beaches. In the interim, a temporary tower is being erected at the Punaluu Beach. • Created new policies such as a shift exchange and CTO policy to help in maintaining manpower at our beaches. 103 m.ra......W.. a .u.. w... ,. . . x.... FIRE OCEAN SAFETY Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Beaches with WSO Staff/Patrolled 12 12 12 Persons Served at Beaches 2,468,706 2,178,234 2,200,000 Beach/Park Rule Violations 1,698 2,437 2,100 Preventative Actions 87,723 77,599 88,231 Minor First Aid 6,937 6,271 6,855 Public Contacts 135,206 121,081 141,855 Individuals Rescued at Beaches 310 378 380 Major First Aid Given at Beaches 286 341 300 Resuscitations 9 4 4 Drownings 2 0 0 Surfing Accidents 111 112 115 Scuba Accidents 1 1 1 Jump Dive Accidents 1 2 4 I.R.B.Assistance 0 0 0 Ambulance Assistance 65 81 90 Fire Assistance 18 71 65 Helicopter Assistance 2 3 5 Police Assistance 13 10 15 Lost Child 4 11 10 Shark Attack 0 0 0 Beach Attendance Location Total Count Total Count Total Count 2008-09 2009-10 2010-11 Kahalu`u Beach Park 308,920 369,255 439,602 La'aloa Beach Park(Magic Sands) 217,280 214,249 266,873 Hapuna Beach State Park 546,536 593,943 641,039 *Spencer Beach Park 64,254 71,939 66,557 Honolii Beach Park 130,536 134,614 144,186 *Onekahakaha Beach Park 108,708 103,895 110,665 *Carlsmith Beach Park 67,528 63,189 66,716 *Lele`iwi Beach Park 47,072 51,023 47,298 Richardson's Ocean Park 142,922 164,633 163,911 Ahalanui Beach Park 144,205 146,700 138,574 Isaac Hale Memorial Beach Park** 189,688 190,679 162,530 Punalu`u Blacksands Beach Park*** - 31,405 220,755 Total _ 1,967,649 2,135,524 _ 2,468,706 *Not guarded daily **Ocean Safety began providing services effective March 1,2008 'Note: Ocean Safety under Parks&Recreation Aquatics Division thru June 30,2007. Statistical Data for informational purposes only. ***Ocean safety began providing services effective May 16, 2010 104 FIRE OCEAN SAFETY Program Expenditures FY 2010-11 FY 2011-12 ! FY 2012-13 Actual Budget Request Number of Positions 48 48 48 Salaries and Wages 1,566,479.91 1,926,262 1,811,581 Operations 196,044.10 55,653 52,982 Equipment and programs 6,009.50 8,900 8,900 Program Total 1,768,533.51 1,990,815 1,873,409 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Actual Budget Request Administrative Assistant 1 1 1 Water Safety Officer I Temp 5/12T 5 5 5 Water Safety Officer II 23 23 23 Water Safety Officer II 3/4T 3 3 3 Water Safety Officer II 1/2T 12 12 12 Water Safety Officer II 3/5T 1 1 1 Water Safety Officer III 1 1 1 Water Safety Officer IV 2 2 2 Total 48 48 48 105 FIRE ww FIRE PREVENTION BUREAU Program Description The Fire Prevention Bureau plays an integral role in the development, implementation, and maintenance of life and fire safety programs affecting the County of Hawaii. This bureau is responsible for the review of various building plans and development project proposals in addition to the enforcement of fire codes and regulations. Personnel conduct site and building inspections,public education and fire safety and prevention training, and post fire incident investigations. The Fire Prevention Bureau plays an integral role in the support and achievement of organizational goals and objectives from the perspective of education and prevention. This proactive role, although difficult to measure and quantify, has a direct impact on the reduction and control of fire losses. It is the desire and intent of the Fire Department Administration to expand its public education programs based on the identification of specific trends and identifiable causes contributing to fire losses. Program Objectives 1. Complete the inventory and inspection of ALL display fireworks in Hawaii County to assure proper labeling and accountability. All display fireworks in Hawaii County shall be labeled by July 5th, 2012. 2. Update the Fire departments permitting forms and make forms available on the County website. Permit forms to include Tent and temporary structures, installation of Propane tanks, installation and removal of above-ground and below-ground fuel storage tanks, Assembly occupancies greater than 300, and Application of flammable finishes. Roll out October 2012. 3. Improve upon our public education program. In particular, the Fire Prevention Week festivities. Objective would be to expand and use each day during our Annual Fire Prevention week as a means to spread the word on Fire and Life safety, instead of compressing activities in two days. Implement October 2012. 4. Implement Business Occupancy Inspection Program utilizing Company Personnel. Program will enhance response personnel's knowledge of fire inspections and occupancies within their districts. Training to be completed by December 2012, with inspections starting in January of 2013. First program evaluation and review provided by June 2013. 5. Ongoing advocacy for residential fire sprinklers becoming law in Hawaii. Implement an effective Community Awareness program and explore venues to engage and educate the public. The majority of fire injury and deaths occurs in residential type fires. Initiate planning and development phases in July of 2012. Implementation targeted for November 2012. 106 FIRE FIRE PREVENTION BUREAU Program Highlights • The amount of inspections completed has increased, mostly due to the number of trained inspectors available, furthermore,the quality of these inspections has also shown much improvement from 2010 to 2011. Proficiency was the goal, and has been achieved. • We have increased our educational programs by reaching out to large corporate companies. Our primary focus has always been the school age children. Now we educate all members of the public. We have trained well over 300 members of the public in Fire extinguisher use alone. Countless others were educated in Fire and life safety education talks and lectures. • We have assisted our training bureau by instructing several classes. • Conducted an introduction speech to the recruits on April 1, 2011. Provided an insight on the Fire Prevention Bureau and its objectives. • Conducted the class on Fire detection, Fire alarm, and Fire suppression systems (Chapter 16) on June 16, 2011 and June 27, 2011. • Conducted Chapter 18 and Chapter 20 classes, which is Protecting fire scene evidence, Fire prevention and public education on July 26-27, 2011. • New Fire Code was completed and sent to County Council and Mayor for review and further approval actions. • Engine companies are now well more educated in conducting school inspections. We have again assisted in about 80%of the inspections. • New Inspectors have improved tremendously. They are familiar with our duties, goals, and objectives. They have demonstrated the capabilities of meeting NFPA 1031 requirements. • The Mayor's initiative on speeding up the County plans review process is underway and working well. Public works has documented that through this new process, plans approvals have drastically improved in both time and efficiency. • Fire Prevention week and the annual Fire Fighter's safety guide program for elementary school kids ages K-6 are in progress. We are already talking with the other counties to discuss new ideas and procedures on how to improve on these programs. 107 FIRE FIRE PREVENTION BUREAU Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate* Inspections—Occupancy 1,730 1,135 1,710 -Fire Protection Equipment 356 670 420 Building Plans 1,013 1,007 980 Fire Safety and Extinguisher Training 107 63 160 Meetings,Training,and Conference 427 230 384 Complaints Investigated 109 117 124 Arson K9 Team-Deployment 12 35 24 *Note: These figures represent projections based on average of previous years'statistics. Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 446,321.19 458,845 576,199 Operations 39,096.20 68,375 61,775 Equipment - - _ Program Total 485,417.39 _ 527,220 637,974 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Actual Budget Request Fire Captain 2 2 2 Fire Prevention Inspector I 3 3 3 Battalion Chief 1 1 1 Total 6 6 6 108 FIRE AUXILIARY SERVICES BUREAU Program Descriptions The Hawaii Fire Department's Auxiliary Services Bureau is comprised of three support sections: 1) Fire Equipment Maintenance Section, 2) Fire and Emergency Communications Section, and 3) Warehouse and Supply Section. Each of these sections is vital to the organization's ability to deliver and sustain essential emergency services. As described and defined below, each section provides a variety of functions and services either in support of emergency operations or in conjunction or association with the Emergency Operations Division. Fire Equipment Maintenance Section The Fire Equipment Maintenance Section provides the repair and support services for all department vehicles, apparatus and portable equipment. Personnel also participate in the design and specification of new equipment and apparatus to be acquired. This support section is a critical component in the maintenance of emergency services and mission readiness of the fire department. The support role of the Fire Equipment Maintenance Section is essential and critical to the success of the department in meeting its goals and objectives. As the organization's mission and service delivery demands continue to increase, the maintenance and repair of the department's vehicle and apparatus fleet continue to grow at exponential rates. Combined with the fact that the fleet continues to age, which is reflective of an increase in repairs,the sustainability of emergency operations is dependent upon the support and maintenance of all apparatus and equipment. Program Objectives 1. Re-roof maintenance facility by December 2012. 2. Evaluate cost effective measures to initiate facility upgrades and repairs to include adding a mezzanine floor for parts inventory and expansion of work floor space to accommodate increased work load and shop equipment by October 2012 3. Explore the opportunity to increase maintenance personnel by adding a shop clerk to maintain Fleet Management Data System by September of 2012 to request position in the 2013/14 budget. 109 FIRE AUXILIARY SERVICES BUREAU Program Highlights • Utilization of electronic format vehicle repair resource "Mitchell One"web based on- demand program for repair and maintenance of cars and trucks. • Continue yearly PUC vehicle safety inspections on all fire apparatus and medical units in compliance with new Department of Transportation regulations. • Upgrade underground phone and dsl lines to shop intended to enable efficient use of web based fleet management program. • Received new Medic units. • Received new rescue boat trailer from the Sayer Foundation. • Mechanic attended Platform Maintenance Training. • Chief Mechanic met with Honolulu Fire Department counterpart to check CAFS skid unit feasibility, check on possible apparatus donation to HFD, and assist volunteers to inspect 5 ton military 6 X 6 truck to be purchased by volunteers at Barbers Point Government Liquidation. • 883 Apparatus and Equipment Repairs. 181 Road Service Calls Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate* Shop—Vehicle Repairs 883 1,229 900 Contractual—Vehicle Repairs 214 227 250 Annual PUC Safety Inspections 120 127 140 *Note: These figures represent projections based on average ofprevious years'statistics. Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 7 7 7 Salaries and Wages 240,844.25 272,242 258,089 Operations 240,589.74 232,247 337,021 Equipment - - - Program Total 481,433.99 504,489 595,110 110 FIRE ,... . ____ ,, ... . as .. .. .�_....au cw. . ..H.. my AUXILIARY SERVICES BUREAU Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Actual Budget Request Chief Mechanic,HFD 1 1 1 Fire Equipment Mechanic 4 4 4 Helicopter Mechanic 1 1 1 Helicopter Mechanic(TEMP) 1 1 1 Total 7 7 7 111 FIRE AUXILIARY SERVICES BUREAU Fire Communications Control Center The Fire Communications Control Center is the focal point through which all emergency service requests are made via the telephone as well as via the radio communications system. In addition, all fire department operational activities and communication are coordinated through the Fire Communications Control Center to include flight following for our two helicopter aircrafts. Fire Radio Dispatchers also provide on-line pre-arrival medical instruction or Emergency Medical Dispatching services to persons placing 911 calls and are able to perform basic potentially life-saving maneuvers or techniques. It must be stressed and emphasized that the roles and responsibilities of the Fire Radio Dispatchers and the department's Communication Section extends far beyond that of a simple call taking and routing center. The Fire Radio Dispatchers support and affect a critical communications network and system that is designed to provide essential lifesaving instructions and directions to persons in crisis as well as to serve as a conduit and link for all operational communication needs. Program Objectives 1. Identify and implement established demark points, within the dispatch center, with all vendors who have equipment within this integrated communications facility by March 2013. 2. Explore opportunities to incorporate Automatic Vehicle Locator data into a CAD mapping system by August 2013. Program Highlights • Upgraded and utilization Positron Map System. • Introduction of our EMD QA program • Continued membership and participation in the State 700 MHz RPC (Regional Planning Committee). • Completion of our Tactical Interoperability Communications Plan for the Big Island • Implementing AMR into our HFD dispatch system. • Fire dispatch personnel received individual training from Dawn Esser of Big Island Physical Therapy Care to help make our dispatch center ergonomically friendly and safe. • Proceeding with Hawaii County Radio Communications Up Grade Plan with Scientel as our project manager. • Processed 20,961 911 calls in fiscal year 10— 11 112 FIRE AUXILIARY SERVICES BUREAU Program Measures Refer to Emergency Operations Division. Program Expenditures Refer to Emergency Operations Division. Personnel Position Summary Refer to Emergency Operations Division 113 FIRE AUXILIARY SERVICES BUREAU Warehouse and Supply Section The Warehouse and Supply Section provides a lifeline of logistical support to all divisions, bureaus, and sections of the Fire Department. This includes the receipt, inventory, and distribution of all emergency operations equipment purchases and ancillary supply and equipment inventory and distribution. Although historically, and inclusive of this budget document, the Warehouse and Supply Section has been incorporated within the Emergency Operations Division, it is desirable and intended that his section be removed and recognized for its unique and inherent fiscal needs and obligations. Program Objectives 1. Increase distribution center efficiency through utilization of updated inventory practices and electronic inventory management. Assess existing resources and inventory system, review and evaluated possible alternatives, and make recommendations by September 2012. 2. In light of changes to the physical footprint of the existing facility due to major ADA upgrades, the Auxiliary Services Division will explore opportunities to increase storage space within existing facility, to include expansion or relocation. Recommendations to be submitted by September 2012. Program Highlights • Purchase and distribution of 254 sets of PPE purchased through the AFG program. Also was audited by Jeff Woods of the FEMA organization. • Assisted in providing department wide training on the use of the new MSA's. • Assisted in providing a department wide fit-testing of SCBA masks. • Promoted the upgrade of critical pieces of equipment used within the department. • Distribution of critical upgraded pieces of equipment used within the department. Things distributed this fiscal year. Pak radios, Commercial grade ranges, commercial grade refrigerators, MSA tanks, Fire hose of all sizes, nozzles of all sizes, ProPaks, fire axes, brush fire clothing, and footware. Also outfitted Ladder 14 with equipment not available in our department by up grading many of the outdated specs that were used in the past. 114 FIRE AUXILIARY SERVICES BUREAU Program Highlights (continued) • Assisted the Fire Administration with the specification, intake, inventory, and distribution of Homeland Security Grant purchase. • Moved and cleared out Railroad Avenue Warehouse. • Met with a team of firefighters at Central Fire Station to sample different types of fire helmets. The team agreed to a style that will be the standard for firefighting helmets. FASO gathered specifications for future purchase. 115 FIRE a TRAINING BUREAU Program Description The Training Bureau is responsible for the overall training of the Hawaii Fire Department personnel and the volunteers. The Training Bureau provides the foundation from which the department establishes its standards of operation and conduct. These areas consist of the training of all new fire fighters, company personnel, and the volunteer division. The primary functions of the Training Bureau are to provide the necessary resources to support the continued training and evaluation of all personnel to instill and maintain the highest level of competency and proficiency, and to promote safety to prevent work- related accidents and injuries. The role and function of the Training Bureau has been expanded to include the identification, adoption, delivery, and maintenance of specialty training including but not limited to: Hazmat, Rescue, and Emergency Medical Services (EMS). These functions are aimed at supporting improved public service, promoting career development, improve operational and financial effectiveness, and to provide a safe working environment while conforming to standards and/or regulations associated with our occupation. Program Objectives 1. Continue the support of all pre-existing training curriculum and personnel participation in NFA programs. Deliver two (2)NFA Courses for 60 personnel by October 2012. 2. Evaluate the need to improve the training records management system utilizing current technologies (NFIRS, laserfiche, database, etc.), recommend changes and initiate changes by November 2012. 3. Prepare for the hiring of 20 Fire Fighter recruits effective October 2012. Program Highlights • March 16, 2010 the 39th Recruit class began their Firefighter I training. • February 25, 2011 the Graduation of the 39th Recruit class. • April 1, 2011 40th Recruit class began their Firefighter I training. • 127 personnel re-certified in Hazmat. • New 160 Hazmat class to begin in April of 2012. • 86 personnel completed First Responder Refresher. • May 12 & 13, 2011, 32 Fire personnel completed"Strategy and Tactics for Initial Company Operations" ( STICO ). • 112 Driver Audits completed during the Fiscal Year. • The implementation of the new Aquatics Competency Certification(ACC ) Program. 116 FIRE TRAINING BUREAU Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual* Budget Estimate** Fire Training Bureau Program Delivery(Hours): Fire Fighter Recruit Training 3,200 2,907 3,197 Fire/Rescue Training(Operations) 720 861 900 Public Education Training(Fire Extinguisher Trng) 105 71 110 Hazardous Material Training 131 230 300 Medical First Responder Training 600 421 600 Incident Command/Officer Training 120 250 250 Driver Improvement Training 1,920 2,495 2,000 Wildland Training 150 170 200 Administrative Duties*** 2,880 2,067 2,500 *Note: It should be noted that the program delivery hours depicted represent instructor hours,and those same hours reflect,on occasion,multiple instructors delivering the curriculum concurrently. For example,various modules for the fire fighter recruit training curriculum require multiple instructors monitoring training program delivery. **These figures represent projections based on average of previous years'statistics. **Administrative duties include hours aside from actual program curriculum delivery and includes documentation of program mandates in compliance with HIOSH and other regulatory mandates. Program Expenditures** FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 4 4 4 Salaries and Wages 341,628.11 342,970 351,130 Operations 97,960.59 86,872 88,472 Equipment - - - Program Total 439,588.70 429,842 439,602 **Includes Training Bureau/Volunteer Fire Service Personnel Position Summary** FY 2010-11 FY 2011-12 FY 2012-13 Position Title Actual Budget Request Fire Captain 3 3 3 Fire Apparatus Trainer 1 1 1 Total 4 4 4 **Includes Training Bureau/Volunteer Fire Service 117 FIRE VOLUNTEER TRAINING SECTION Program Description The Volunteer Training Section provides direction, coordination, support, and oversight of the Volunteer Firefighting training program. The Hawaii Fire Department is the only fire department in the state of Hawaii that is considered to be a combination fire department whereby the emergency response workforce is comprised of both paid career and volunteer responders. The primary function of the Volunteer Training Section is to train all volunteers to the highest level, promoting safety and adherence with the core values of the Hawaii Fire Department. Program Objectives 1. Identify resource requirements, costs and possible funding sources, to meet narrow banding communications requirements for all Volunteer Fire companies. Submit evaluation and recommendations to the Fire Chief by September 2012. 2. Continued integration of Hawai'i Fire Department Operations personnel with Hawai'i Fire Department Volunteer Fire Companies through a consolidated training program. Targeting 100% integration by June 2013. Program Highlights • Ainaloa Volunteer Company 10D brought on line. • In October 2009, Seasonal Flu and H1N1 vaccinations were offered and administered to all interested personnel. • ANSI 207-2006 High Visibility Vests were issued in March 2010 to all Volunteer personnel for use on incidences on or around roadways. • Portable fire extinguisher training provided in October 2009 using department's propane training system for all volunteer companies giving them the "hands on" experience to manage small fires. • Fire Fighting I training program for all volunteer personnel continuing. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate** Volunteer Training: Admin.,Research,Prep.(Hrs.) 2,949.5 1,724 2,800 Volunteer Company Training(Hrs.) 679.5 772 772 Volunteer Companies 24 24 24 Volunteer Fire Fighters 240 240 240 **Note: These figures represent projections based on average ofprevious years'statistics. 118 FIRE VOLUNTEER TRAINING SECTION Program Expenditures Refer to Training Bureau. Personnel Position Summary Refer to Training Bureau. 119 FIRE MISCELLANEOUS Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Helicopter Services 1,064,892.65 1,183,562 1,307,708 Basic EMT Training 1,480,450.72 1,426,314 - Fire Grants 421,302.29 50,000 50,000 Fire Depts Private Contributions 570.00 25,000 25,000 Total 2,967,215.64 2,684,876 1,382,708 120 HUMAN RESOURCES HUMAN RESOURCES DEPARTMENT SUMMARY Mission Statement As the human resource team,we share our expertise with departments and employees to enable them to better accomplish their missions. We encourage and support all efforts to nurture a healthy, safe, and rewarding work environment and community. Department Goals 1. To provide, in accordance with law, names of qualified individuals to government agencies on a timely basis. 2. To provide a classification and pay system that ensures an equitable compensation system. 3. To provide timely advice and assistance to all County agencies consistent with applicable laws affecting human resource management. 4. To identify County training needs and provide training and personnel development programs that will enhance the skills of County employees,provide a safe working environment, and, ensure compliance with applicable laws affecting human resource management. 5. To recognize County employees for their accomplishments. 6. To support the Merit Appeals Board and the Salary Commission with their duties and functions. 7. To develop, implement, and maintain appropriate policies, procedures, and reports required by law or by operational needs. 8. To negotiate and provide adjustments in wages,hours, and terms and conditions of employment for County employees. 9. To identify and pursue appropriate changes in law, rules, contracts,policies and procedures affecting human resource management. 10. To identify and reduce/eliminate unsafe and hazardous working conditions and work practices in an effort to reduce the number of work place injuries and illnesses. 11. To process workers' compensation claims with respect and compassion for injured workers,the ultimate goal of which is to return employee to his or her regular full employment as a productive worker. 12. To ensure departments and agencies are in compliance with applicable laws affecting human resource management. 13. To assist, encourage, and insure, County compliance with laws, rules, and policies relative to equal opportunity and employment. Funding Source and Position Count General Fund $ 1,708,626 General Fund 50 Grant Revenue $ - Grant Revenue - Total Budget: $ 1,708,626 Total Number of Positions 50 121 HUMAN RESOURCES HUMAN RESOURCES Program Description The Department of Human Resources administers the personnel management program with emphasis in equal employment opportunity, personnel development, personnel deployment,personnel relations, safety, health, and welfare. The personnel management program is administered in congruence with the civil service system prescribed by statute. Program Objectives Classification and Pay 1. Review and process position redescription reviews within five workdays of receipt. 2. Review and process reallocations for recruitment within 10 workdays of receipt. Labor Relations 1. Hear and respond to employer-level grievances within 60 days from receipt. 2. Answer all written departmental inquiries relating to the administration and interpretation of all collective bargaining agreements and executive orders within 14 days from date of receipt if it does not require inter jurisdictional action, 30 days if it does. 3. Provide background and other technical information required by the Corporation Counsel's Office for the arbitration of grievances within 14 days from the date of request. Personnel and Organizational Development 1. Conduct a New Hire Orientation class once every two months. 2. Coordinate Prevention of Workplace Violence training program once every six months. 3. By September 30, 2012, hold the annual Pre-retirement Workshop. Administrative Services 1. Conduct two department/agency audits each quarter on personnel files,temporary assignment records, postings, etc. to ensure compliance with personnel laws, rules, policies and procedures, collective bargaining agreements and executive orders. 2. With the exception of mass pay adjustments transactions, audit and approve properly completed and submitted payroll certification forms within five workdays of receipt. Audit and approve mass pay adjustment payroll certification forms within two weeks of the last form received. 122 HUMAN RESOURCES HUMAN RESOURCES Program Objectives (continued) Administrative Services 3. Review and act upon properly completed and submitted Flexible Spending Plan change in status forms within two workdays of receipt. Recruitment and Examination 1. Establish eligible lists to assist hiring departments fill their vacancies: • Within two months for registration recruitments and small/medium size open- competitive recruitments requiring a written examination. • Within three months for large size open-competitive recruitments requiring a written examination. • Within two months for open-competitive recruitments requiring a training and experience evaluation(T&E). • Within four months for the Police Officer I recruitment requiring a written examination and a performance test. 2. Certify (refer) names from available eligible lists to hiring departments within four workdays from receipt of the request for the list. 3. By October 31, 2012, coordinate the placement of Cooperative Vocational Education (CVE) students within the County. Health and Safety 1. Coordinate and/or conduct safety inspections of at least six County facilities. 2. Provide requested safety and equipment training within two months of original request. 3. Provide two HIOSH-required training programs per quarter. 4. Provide at least six Defensive Driver Courses (DDC)to County employees during the fiscal year. 5. Conduct a semi-annual workers compensation claims review. Equal Opportunity 1. Respond to and resolve inquiries and complaints from the public and Hawaii County employees regarding various civil rights laws within 14 days from date received unless extensive research/investigation or action/information from other departments is required to properly respond to the inquiries and complaints. 123 HUMAN RESOURCES HUMAN RESOURCES Program Objectives (continued) Equal Opportunity 2. By June 30, 2013 develop and issue Volume Three of the Equal Opportunity Program Manual to Departmental Human Resource Representatives. 3. By June 30, 2013, deliver 2 supervisory training classes, 2 non-supervisory training classes and 2 customer service training classes. Program Highlights • A reorganization of the department was implemented to transition HR positions from specialization to generalization. • In keeping with the objective to reduce the cost and size of government, workload was redistributed and two HR positions were unfunded. • Collaborated with the Department of Water Supply to establish a series of classes for Plant Electrician-Electronics Trainee. Classes will provide on-the-job experience for qualified applicants to obtain their journey level industrial electrician license. • Conducted audits of the positions and workflow of the fiscal sections for the Department of Environmental Management and the Department of Public Works. Recommended assignment/reassignment of work, reclassification of positions, and proposals for reorganizations to improve efficiency of operations. Assisted in implementing changes. • Conducted maintenance reviews of the classes in the following series: Abstracting Assistants Recreation Director Aging Program Planner Recreation Specialist Real Property Tax Clerk Solid Waste Facility Attendant • Negotiated and implemented temporary furloughs and salary reductions for both UPW and HGEA employees. • Leave Sharing Program resulted in 4 requests for shared leave hours being approved with 81 employees donating 1,883.08 hours of vacation leave. • Our flexible spending program resulted in a FICA savings amount of$392,188.49, an increase of$10,274.64 over the previous year. 124 HUMAN RESOURCES HUMAN RESOURCES Program Highlights (continued) • Selected vendor through the RFP process to implement a Countywide electronic recruitment software system. System is designed to streamline open-competitive and internal recruitments, and also provide for postings of other types of jobs including cabinet-level and appointed positions, summer fun positions, student internships, and volunteer opportunities. As a result, department eliminated the 24-hour job hotline. • Coordinated for the placement of summer youth employment program participants within the County,paid with federal economic stimulus money, as follows: o Department of Labor Workforce Development Summer Program— 88 youth placed at 35 County worksites; o Department of Defense Summer Program—51 youth placed at 20 County worksites. • Obtained a$5,000 grant from the Department of Research& Development to develop a"Volunteer Corps" in the County. Developed a"Student Internship and Volunteerism"brochure for all departments to use and seven County employees from various departments attended"train-the-trainer mentoring"training as a result of the grant funding. • The Safety division coordinated, conducted,provided, and/or oversaw the following: o The development of new AED Programs, and began incorporating AED Training with First Aid and CPR Training o Began Medicare Direct Data Entry (DDE) for mandatory Medicare reporting o Began electronic storage (Laserfiche) of closed workers' compensation files and all incoming correspondence o 34 claims were resolved/settled through administrative hearings or stipulated settlement agreements. o Conducted safety inspections of 16 County facilities, and 20 Solid Waste Transfer Stations. • Facilitated a paved path to the warm pond at Ahalanui Beach Park based upon an individual's request. • Funded the purchase of a large capacity manual wheelchair for the Police Department. • Drafted a Policy on Mobility Devices to comply with new Americans with Disabilities Act Regulations. 125 HUMAN RESOURCES HUMAN RESOURCES Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate No.of Positions Permanent Full-Time 2,705 2,708 2,708 Permanent Part-Time 208 214 207 Temporary Full-Time 263 271 264 Temporary Part-Time 11 10 11 Total No.of Positions 3,187 3,203 3,190 Applications Reviewed 2,220 5,300 5,000 Recruitments Conducted 56 20 70 Examinations Administered 56 16 68 Certifications Completed 167 40 175 Personnel Transactions Processed 5,366 5,500 4,000 FSP Change Forms Reviewed/Processed 243 200 200 No.of POD*Training Programs Offered 9 15 5 No. of POD Training Sessions Conducted 39 56 30 No. of Employees Who Attended POD Training 339 560 300 CVE Students Placed 15 15 15 Initial Allocations 3 5 2 Reallocations 231** 150 130 New Classes 8 7 7 Position Redescription Reviews 354 100 110 Class Specification Amendments 34 12 15 Step 3 Grievances Heard 25 30 25 No.of Cases Arbitrated 4 3 4 No.of Interpretations,Advisories,Proced. Issued 0 - - Merit Appeals Board Meetings 7 12 12 Merit Appeals Board Hearings 4 8 8 Salary Commission Meetings 0 2 6 Tool Testing 2 2 2 Monthly Reports-Accidents 12 12 12 Safety Inspections 34 6 6 Medical Bills Processed 3,273 4,000 4,000 VDT Eye Examinations 52 100 0 First Aid Classes—Trained Employees 151 100 100 Driver Training&Equipment(No.of Employees) 45 100 25 * Personnel and Organizational Development(POD) ** Includes 101 reallocations for recruitment purposes 126 HUMAN RESOURCES HUMAN RESOURCES Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 50 50 50 Salaries and Wages 1,386,940.74 1,494,915 1,345,075 Operations 295,870.55 355,577 313,551 Equipment 1,898.00 50 - Program Total 1,684,709.29 1,850,542 1,708,626 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Director of Human Resources 1 1 1 Deputy Director of Human Resources 1 1 1 Secretary-Reporter 1 1 1 Account Clerk 1 1 0 Administrative Services Officer II 1 1 1 _Clerk III 3 3 2 Equipment Operations Instructor(Temporary) 2 2 2 Equal Opportunity Officer 1 1 1 Employee Development Specialist 1 1 1 Human Resources Assistant 1 1 2 Human Resources Program Specialist 1 1 2 Human Resources Technician II 3 3 3 Human Resources Technician I 1 1 2 Human Resources Specialist II 2 2 1 Human Resources Specialist I 2 2 3 Human Resources Manager III 0 0 1 Human Resources Manager II 4 4 3 Safety&Driver Improvement Supervisor 1 1 1 Safety Specialist 1 1 0 Workers' Compensation Claims Specialist III 1 1 0 Workers' Compensation Claims Specialist II 1 1 0 Workers' Compensation Position 20 20 20 Total 50 50 50 127 This page intentionally left blank 128 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Mission Statement Information Technology is committed to providing quality technical support and services to all County Departments and Agencies. We support the County of Hawai`i's goals thru the use of Information Technology, Professionalism, and Teamwork. Department Goals 1. To keep the computer systems, computer applications, and networks running smoothly. 2. To coordinate and assist County department and agency efforts to implement computer systems and applications consistent with the County's overall priorities and available resources. 3. To plan, coordinate, and assist with the development of a countywide Geographic Information System. 4. To expand and enhance countywide computer networks to enable computer system interconnectivity and information sharing among all departments and agencies. 5. To improve individual employee capabilities and productivity through computer training. 6. To provide opportunities for the citizens to access County government records and to transact business with the County government using computer technology. 7. To continue to develop and improve common data processing policies, standards, and procedures to guide County departments and agencies. Program Description Information Technology provides the technical leadership in all aspects of computer use for the County of Hawai`i, including GIS, financial and departmental applications, hardware and software support, telecommunications and network functions. Information Technology provides advice and support for computer systems and applications utilized by various County departments and agencies, performs systems analysis and programming functions,maintains data security, and conducts in-house computer training classes. Funding Source and Position Count General Fund $ 1,611,339 General Fund 18 Grant Revenue $ - Grant Revenue - Total Budget: $ 1,611,339 Total Number of Positions 18 129 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Description (continued) Help Desk/Technical Support: Help Desk/Technical Support provides a call center for County users island-wide,to receive technical support and assistance in a timely manner, and to better utilize the resources of the Information Technology Department. This branch provides technical support and assistance to users with Personal Computers, application software and network connectivity issues, as well as providing training classes to all County workers in basic computer use and the Microsoft Office suite. Help Desk/Technical Support is the first level technical support for the users in Hawai`i County. Applications: Analyzes, designs, develops,tests, implements, and supports computer applications running on County computer networks. Provides software support and technical advice for the County's mission critical applications, such as FRESH, Utility Billing, Document Management, Building Permits, etc. Network Systems: Responsible for the evaluation, design, selection,purchase, implementation, and administration of County local area networks (LAN), Wide Area Networks (WAN), Network Operating Systems (NOS), and other systems including: database, electronic mail, file storage, document imaging, Internet, network security, website development& administration, and server based systems and associated hardware. Provides technical advice and problem resolution for all network, server, and workstation-based systems. Property Management Systems Oversees and supports the operation of County computer systems, software applications, and related telecommunications environment for the Real Property Tax Office. Provides technical advice and resolves problems. Analyzes, designs, develops,tests, implements, and supports integrated property management applications such as real property assessment and various related permitting processes. Geographic Information Systems Coordinates inter-departmental use of GIS and the creation, acquisition, sharing, and distribution of GIS data. Provides systems analysis and programming support for GIS applications and their databases. Performs evaluation, selection, and implementation of related hardware and software. Provides technical advice and resolves problems in the GIS area. 130 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Objectives 1. Expand and maintain the County of Hawai`i Local and Wide Area Networks. a. Expand wireless access service in county buildings b. Expand public wireless access service in county buildings c. Implement redundant Internet connections d. Continue network migration to MPLS and managed services 2. Expand and maintain the County of Hawai`i server and application support. a. Upgrade mission-critical data and application servers b. Expand VM environment 3. Maintain and enhance the reliability, security, and redundancy of the county's information technology infrastructures. a. Expand alternate server and backup locations to provide mission-critical services in the event of primary site disaster b. Where possible, harden fiber switch locations with secure racks and enterprise UPS c. Expand deduplication backup systems for enhanced data protection and disaster mitigation 4. Enhance employee technical skills and knowledge: Offer training classes in: a. Web page maintenance using content management system b. Research and provide alternate training opportunities for MS Office c. VoIP phones and voicemail systems 5. Develop and maintain county information technology strategic plan. 6. Review and improve Information Technology's customer support and services. a. Expand the use of HelpSpot support ticket software b. Expand use of service metrics to improve quality service and response Program Highlights 1. Moved and installed 200+workstations, 71 printers, from various West Hawaiei locations and agencies to the West HawaiE1i Civic Center and coordinated the installation and training for 246 Voice over IP phones for the West Hawaii Civic Center, increasing the county's VOIP devices to over 700. 2. Expanded the fiber network to West Hawaii Civic Center, as well as Keaau& Pahoa public safety facilities. 3. Continued training, implementation, and expansion for the primary Electronic Document Management System. Over 3,000,000 documents stored. 4. Continued to expand the use of HelpSpot trouble ticket tracking software. 131 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Highlights (continued) 5. Continued implementation of VMware. When feasible retired servers are configured as virtual machines, saving equipment purchase costs, and resulting in energy savings. 6. Upgraded the Fire Department RMS system to latest version and moved to a new server. 7. Coordinated quarterly IT Roundtable meetings for County agencies on separate networks (Police, Prosecuting Attorney, Housing, Aging & Water), in an effort to share ideas, strategies and pool resources. 8. Videoconferencing. Supported Fire Department, County Council and other agencies' video conferencing equipment and training. 132 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Computer Systems Servers: Retired/New/Total 1/1/50 5/6/52 5/3/50 New network nodes added/Total nodes 2/78 N/A N/A New/replacement PC's setup 103 120 120 Total workstations supported 1,008 980 1,200 Computer Applications Total Running on C&C, State,Federal,Outside Computers 8 8 8 Total Running on in-house LANs and PC Systems 80 81 82 Information Technology In-House Custom Written 34 34 34 Information Technology support w/3rd Party Vendor 36 47 47 NOTE: Total running has been split into 2 categories to better represent the type of support provided to end users. GIS Applications: Information Technology/Other Dept 39 40 40 GIS Data Layers Public Domain 94 85 85 In-House/County of Hawai`i 113 110 115 Imagery/Percent of Island covered 100% 90% 100% Other Work Statistics Primary Computer System Uptime During Normal Work Hours 99% 99% 99% (247 days x 8.75 hrs) Computer Training Classes and Workshops Offered 17 33 33 Computer Training Classes Attendees 119 288 288 Help Desk/PC Repairs 523 N/A N/A Service Desk Calls 5,124 9,500 9,500 Average Service Desk Calls/Day 23 38 38 Voice Over IP Numbers Supported 688 1,100 1,100 Call Manager Servers 2 4 2 Voicemail Servers 2 2 2 133 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Estimate Estimate Number of Positions 18 18 18 Salaries and Wages 763,489.83 952,940 860,820 Operations 320,979.46 494,461 649,019 Equipment 93,208.90 110,400 101,500 Program Total 1,177,678.19 1,557,801 1,611,339 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Actual Authorized Request Director of Information Technology 1 1 1 Information Systems Manager 1 1 1 Data Processing Support Coordinator 1 1 - Geographic Information Systems Analyst I 1 1 1 Geographic Information Systems Analyst III 1 1 1 Information Systems Analyst I 1 1 3 Information Systems Analyst III 1 2 2 Information Systems Analyst IV _ 4 3 3 Information Systems Analyst V 5 5 4 Information Systems Tech II 1 1 1 Private Secretary 1 1 1 Total 18 18 18 134 LIQUOR CONTROL LIQUOR CONTROL DEPARTMENT SUMMARY Mission Statement To promote the health, safety and welfare of the general public by regulating the importation, manufacture, distribution, sale and service of alcoholic liquors in the County of Hawai`i. Department Goals 1. To govern operations of liquor licensees which promote reasonable practices in the sale or service of liquors by Rules of the Liquor Commission and/or implementation of programs which promote compliance to liquor laws. 2. To enforce the liquor laws of the State and County of Hawai`i. 3. To grant, renew or deny liquor license applications and permits in accordance to law. 4. To provide efficient administrative services. 5. To educate licensees, staff, commission and board members on liquor laws and issues affecting their activities. 6. To conduct and/or support public and youth programs whether through education, enforcement, or activities which promote compliance to liquor laws. 7. To help support businesses and industries involved in the sale of liquor, by streamlining and updating current enforcement practices and procedures. 8. To implement an online database and electronic filing system. 9. To transfer department licensee files to electronic format. Program Description 1. To grant,renew and refuse applications or liquor licenses for the manufacture, importation and sale of liquor. 2. To amend or adopt rules having the force and effect of law in the county. 3. To enforce state and county liquor laws by inspections of licensed premises and investigations of complaints of violations for referral to the Liquor Control Adjudication Board. 4. To provide services to and on behalf of the Liquor Commission and Liquor Control Adjudication Board, including the review and amendment of procedures and duties. Funding Source and Position Count General Fund $ - General Fund - Grant Revenue $ - Grant Revenue - License Fees $ 1,469,102 License Fees 18 Total Budget $ 1,469,102 Total Number of Positions 18 135 LIQUOR CONTROL LIQUOR CONTROL Program Description (continued) 5. To provide education to licensees, staff, Commission, and Board. 6. To review county and state liquor laws toward uniformity. 7. To conduct and/or support public and youth programs whether through education, enforcement, or activities which promote compliance to liquor laws. 8. To help support businesses and industries involved in the sale of liquor, by streamlining and updating current enforcement practices and procedures. Program Objectives 1. Review legislative amendments affecting the liquor laws of the state or county and where applicable,to amend such rules and procedures. 2. Participate with other county liquor jurisdictions, liquor industry associations, licensees, staff, and government or community organizations in identifying areas of concerns and to amend rules or implement programs to seek resolution of such concerns. 3. Conduct inspections, investigations or special programs to promote compliance to liquor laws by liquor licensees. 4. Issue citations for violations of law and forward such complaints to the Liquor Control Adjudication Board for its consideration. 5. Ensure that licensing information and procedures are amended and implemented in accordance to law. 6. Investigate applications for liquor license and any protest thereof to verify compliance to law and to report such findings to the Liquor Commission for its consideration. 7. Evaluate obligations and operations of the department and implement changes as necessary. 8. Provide staff, commission and board members education via county, state or nationally sponsored programs. 9. Provide liquor law education and related information to licensees through scheduled classes and via newsletters or memorandums. 10. Support youth,public and enforcement programs which promote compliance to liquor laws. 136 LIQUOR CONTROL LIQUOR CONTROL Program Highlights • Participated with other county departments of liquor control to monitor 2011 legislations affecting liquor. • In partnership with the BIIF, conducted the 6th and 7th annual Drug, Alcohol, Tobacco (DAT) seminar with participation by 170 BIIF student-athletes from high schools. The DAT program seeks to prevent underage drinking and provides training to the student athletes on curriculum developed by the federal office of Substance Abuse and Mental Health Services Administration. The 2010-2012 DAT student athletes conducted 60 teach-ins to approximately 2,500 4th and 5th graders. • Provided funding for 9 Project Grad nights. • Provided funding for Pahoa High School's Shattered Dreams. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Estimate Estimate Licensing Applications for Licenses Interviews for Applications 78 85 90 Regular 48 85 85 Renewal 371 360 370 Special 46 50 50 Transient Vessel 172 250 250 Catered Functions 109 100 100 Miscellaneous Applications 302 150 150 Permit Applications 1,215 1,100 1,100 Site Inspection 48 60 60 Liquor Commission Public Hearings on Rules and Regulations 0 2 2 Meetings(Public Hearings,Preliminary Hearings, 13 14 14 Special Meetings,Workshops) Site Visitations 0 2 2 Liquor Control Adjudication Board Public Hearings on Rules and Regulations 0 1 2 Meetings(Public Hearings,Special meetings, 7 6 4 Workshops) Violations to Board 64 45 45 Operations Warning and Citations 79 100 100 Manager Examinations 1,204 1,200 1,200 Manager Registration(activate existing manager 236 200 200 cards) - Audio Surveillance Checks 83 50 90 Field Inspections Per Month 1,022 1,100 1,200 Public Complaints 14 15 15 Investigations 332 300 300 137 LIQUOR CONTROL LIQUOR CONTROL Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 18 18 18 Salaries and Wages 679,631.49 757,695 717,390 Operations 588,421.99 691,448 722,712 Equipment 11,427.31 17,000 9,000 Public Programs(from contingency funds) 15,000.00 20,000 20,000 Underage Drinking Prevention Initiatives(grant) - - Program Total 1,294,480.79 1,469,143 1,469,102 , Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Director of Liquor Control 1 1 1 Liquor Licensing Clerk 1 1 1 Clerk III 1 1 - Accountant I - - 1 Secretary 1 1 1 Private Secretary 1 1 1 Liquor Control Licensing Officer 1 1 1 Liquor Control Investigator II 8 8 8 Liquor Control Investigator III 2 2 2 Account Clerk 1 1 1 Liquor Control Administrative Officer 1 1 1 Total 18 18 18 138 MANAGEMENT MANAGEMENT DEPARTMENT SUMMARY Mission Statement To serve all residents of the County of Hawai'i with honesty, integrity, care and understanding. Department Goals Administration • To fulfill our Mission Statement • To maintain the economic stability of County government. • To oversee efficient and effective operations of all county departments. • To ensure public safety for all residents and visitors in the County of Hawai'i. • To improve the health, safety and quality of life on the Island of Hawai'i. • To plan adequately and effectively for the future of the County of Hawai'i. • To perform the duties of government with openness and transparency to the best of our ability within the law. Information and Assistance Center(formerly known as Clerical Services Center) To improve the centralized clerical pool concept of the Information and Assistance Center, which provides clerical support for the entire County. Funding Source and Position Count General Fund $ 1,246,657 General Fund 22 Grant Revenue $ 30,000 Grant Revenue - Total Budget: $ 1,276,657 Total Number of Positions 22 139 MANAGEMENT ADMINISTRATION Program Description The Office of Management provides leadership, direction and supervision for departments and agencies of the county of Hawai'i, ensures that the duties and responsibilities of the executive branch are faithfully discharged in accordance with the provisions of the County Charter, and addresses the needs, concerns and interests of the people of the Island of Hawai'i. Program Objectives • Protect the health, safety and welfare of all residents and visitors in the County of Hawai'i. • Improve communications with residents about County programs and services. • Provide timely and meaningful responses to complaints. • Continue traveling to meet with residents in each district. • Build effective partnerships with federal, state and private agencies. • Expand the County's island-wide bus system. • Improve energy efficiency and sustainability in the County of Hawai'i. • Develop agricultural programs to increase our food sustainability. • Develop alternative energy programs to decrease our dependence on imported fossil fuels. • Lower County costs and expenditures; raise County revenue streams. Program Highlights • Submitted a third-straight balanced operating budget despite the worst economic crisis since the Great depression. • Reduced county spending for the third consecutive year. This contributed to the largest rollback of county government in Hawaii County history. • Assisted with tsunami recovery in West Hawaii, working closely with other governmental and private agencies. • Streamlined and quickened county building permit process by establishing a one-stop shop of county and state agencies. • Added airlift to Hawaii Island through partnerships with the Hawai'i Tourism Authority, Big Island Visitors Bureau and others. • Initiated plan to green county government. This plan will reduce government energy costs by $34 million during the next 10 years, converting auto fleet to electric cars, street lamps to LED and reducing energy through efficiency techniques. • Completed $58 million, 85,000-square-foot West Hawaii Civic Center on time and on budget. All county services have been centralized, a move that willl eventually save taxpayers about $1 million in lease rents a year in West Hawaii. Solar panels installed at no-cost to the county have made the building self-sufficient in its power needs. 140 MANAGEMENT ADMINISTRATION Program Highlights (continued) • Completed the second series of community talk story sessions around the Island of Hawai'i. • Mayor contributed at least one day a week working in Kona and most times more than that. 141 MANAGEMENT .. .... ..� ,.._ _ , , _...._. ADMINISTRATION Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate *Incoming&Outgoing Correspondence **11,135 6,000 12,000 *Incoming correspondence only **511/11 converted correspondence system to Laserfische. Actual numbers now include faxed documents,email, hand-delivered documents,interdepartmental mail,in addition to postal incoming mail. Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 12 13 13 Salaries and Wages 819,008.15 870,860 874,383 Operations 828,156.62 200,950 196,950 Equipment 7,389.92 2,050 2,050 Program Total 1,654,554.69 1,073,860 1,073,383 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Mayor 1 1 1 Managing Director 1 1 1 Deputy Managing Director 1 1 1 Clerk III 1 - - Data Processing Control Clerk I - 1 1 Executive Assistant II 1/2T 1 1 1 Executive Assistant III 3 3 3 Executive Assistant IV 1 1 1 Private Secretary to the Managing Director 1 1 1 Private Secretary to the Mayor 1 1 1 Program Manager(Temp) 1 1 1 Public Relations Specialist 1 1 1 Total 13 13 13 142 MANAGEMENT INFORMATION AND ASSISTANCE CENTER (FORMERLY KNOWN AS CLERICAL SERVICES CENTER) Program Description The Information and Assistance Center staff provides secretarial/clerical and administrative staff assistance to the Office of the Mayor and other County agencies, as well as to the Cost of Government Commission,the Geothermal Energy Working Group, the Committee on Early Childhood, and the Committee on the Status of Women. The Information and Assistance Center is responsible for the processing and initial screening of all applicants for Hawai'i County Boards and Commissions. It keeps the data base of all applicants as well as those who are currently serving. The correspondence between the Mayor and applicants is also handled by the Information and Assistance Center. The Information and Assistance Center assists the public with information about all County, State and Federal government agencies and community agencies and services. The staff receives, logs, and refers complaints. It administers the issuance of disabled parking placards island wide. The Information and Assistance Center is the agency that is responsible for reservations of the Aupuni Center Conference Room, and the County Building Conference Rooms (Hamakua& Puna), issues forms and keys, and maintains the calendar of events for those venues. Program Objectives 1. Assist the clerical workload of the Mayor's Office, the Cost of Government Commission, Geothermal Energy Working Group, and Committee on Early Childhood,the Committee on the Status of Women, and all County departments and agencies daily. 2. Process all applicants for Hawai'i County Boards and Commissions, keep data base of applicants and active members current. 3. Receives and handles complaints filed, refers complaints for resolution to appropriate departments or person(s), and follows up to ensure that action has been taken within a maximum two week turnaround time. 4. Assists in updating the County Web Calendar,provides information for the County Web Newsletter; and maintains and updates the community bulletin board at the County Building. 5. Assists the public with a variety of information; i.e. current community events; direct folks to State or County agencies, phone numbers, and directions. 6. Perform daily issuance of disabled parking permits; maintain/update files with entry of data into the centralized statewide database. 7. Take reservations for Aupuni Center Conference Room, and County Building Conference Rooms (Hamakua&Puna), issue forms and keys, and maintain calendar of events. 143 MANAGEMENT INFORMATION AND ASSISTANCE CENTER (FORMERLY KNOWN AS CLERICAL SERVICES CENTER) Program Highlights 1. Provided administrative, secretarial and clerical assistance to Executive Assistants and Public Relations Specialist in special projects, Boards and Commissions, legislative issues, Sister-city communications. 2. Administered Disabled Parking Program. 3. Processed applicants for Hawai'i County Boards and Commissions. 4. Managed Aupuni Center Conference Room. Took reservations and maintained calendar of events. 5. Coordinated mayoral gifts for visiting groups and dignitaries and provided gifts for mayor's staff for travel. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Assignments Received 309 650 500 Volume 1703 5,000 1000 Disabled Parking Permits Issued 2707 5,000 3000 Complaints Received 151 150 150 Boards and Commission Applications processed 81 150 100 Aupuni and County Conference Rooms reservations 514 500 500 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 8 8 5 Salaries and Wages 245,932.51 175,072 167,924 Operations 19,995.55 61,150 35,150 Equipment - 200 200 Program Total 265,928.06 236,422 203,274 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Clerical Services Assistant 4 4 2 Clerical Services Staff Assistant 1 - - Clerical Services Supervisor II 1 - - Immigration Information Specialist 1 1 1 Administrative Specialist 1 2 2 Total 8 7 5 144 MASS TRANSIT AGENCY MASS TRANSIT AGENCY DEPARTMENT SUMMARY Mission Statement To improve the lifestyle of the residents of the County of Hawai`i by increasing their mobility, and providing accessible transportation alternatives to the private automobile. Department Goals 1. Improve transportation mobility for the public, including service for the mobility impaired. 2. Assist the public in obtaining transportation alternatives to the private automobile through the use of buses, vans, car-pooling, and shared-ride taxis. 3. To allow users of the transportation system to travel to work, health services, educational institutions,business and commerce centers, after school activities, and recreational sites. Program Description The Mass Transit Agency plans, directs, and coordinates the activities of the Hawai`i County public transportation system. The agency also provides administrative support for the Hawai`i County Transportation Commission. Funding Source and Position Count General Fund $ 1,526,252 General Fund 7 Grant Revenue $ 1,814,560 Grant Revenue - Total Budget: $ 3,340,812 Total Number of Positions 7 145 MASS TRANSIT AGENCY MASS TRANSIT AGENCY Program Objectives 1. Increase system ridership from FY 2011-12. 2. Resolve and follow-up on all complaints within two weeks. 3. Implement expanded bus service in Puna, Kona, and Hilo. 4. Continue expansion of official bus shelter and bus stop sign program. 5. Complete specifications and bid for additional coach buses. Program Highlights 1. Overall system ridership increased 11.6 percent compared to FY 2009-10. 2. Received one 89-passenger double decker bus and two 49 passenger buses purchased through Federal earmarks. 3. Established Maku'u park &ride lot. 4. Expanded bus service in Puna and Kona. 5. Constructed 7 bus shelters island wide. 6. Completed specifications and preparations to bid for additional coach buses. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Total Passengers 1,149,042 1,300,000 1,100,000 Cost Per Passenger $5.16 $5.22 $5.87 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 7 7 7 Salaries and Wages 329,217.60 359,700 344,553 Operations 4,130,840.69 2,040,799 1,796,259 Equipment 1,474,044.24 1,555,000 1,200,000 Program Total 5,934,102.61 3,955,499 3,340,812 146 MASS TRANSIT AGENCY MASS TRANSIT AGENCY Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Automotive Mechanic I 2 2 2 Automotive Mechanic II 1 1 1 Clerk II 1 1 1 Mass Transit Administrator 1 1 1 Mass Transit Specialist I 1 1 1 Transit Operations Assistant 1 1 1 Total 7 7 7 147 This page intentionally left blank 148 MIS CELLANEO US MISCELLANEOUS ANIMAL CONTROL Mission Statement The Hawai`i Island Humane Society (HIHS), contracted by the County to provide animal control services, is a 501(c)(3) nonprofit organization, whose mission is to prevent cruelty to animals, eliminate pet overpopulation, and enhance the bond between humans and animals. Goal To investigate and resolve animal-related complaints and enforce animal control laws. To develop comprehensive educational programs and spay/neuter programs aimed at reducing the number of animal-related problems in our community. Program Description The HIHS is responsible for the Animal Control contract, which involves enforcing Hawaii County Code Chapter 4 Animal Control related laws and State of Hawaii Laws (Hawaii Revised Statutes 142). These laws currently include ordinances related to the following: • Vicious Dogs • Stray Animals/Impoundment • Animal Licensing • Cruelty and Neglect HIHS Officers are badged through training provided by HIHS and County agencies. The Animal Control Officers (ACOs)then respond and resolve animal control situations by educating the public about responsible pet ownership and appropriate animal control laws and penalties as well as issuing complaint and comply notices, citations, and vicious dog designations. HIHS Officers are available 24 hours a day, 7 days a week to respond to animal related emergencies. HIHS must accept all animals, regardless of condition, into its three shelters in Kona, Keaau, and Waimea. We are responsible for sheltering and caring for all animals and providing opportunity for reunification with owners. Other services related to the contract include dog licensing, administration of the Spay/Neuter Community Assistance Program, and legislative support of improved animal-related laws. In addition, HIHS provides adoption services, low-cost microchipping, education for adults and children, foster-care programs, volunteer opportunities, cat registrations, and basic medical care for shelter animals. HIHS community programs focus on creating better relationships between people and animals, and educating the public on the importance of spaying and neutering. 149 MISCELLANEOUS ANIMAL CONTROL Program Objectives 1. 90% of vicious dog calls will be responded to within 2 hours. 2. 90% of loose animal posing a public safety hazard calls will be responded to within 2 hours. 3. 90%of injured animal related calls will be responded to within 2 hours. 4. 90%of calls for animal control assistance by the police will be responded to within 3 hours. 5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. 6. 90% of license, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in 5 working days. 7. 70 Sweeps of problem communities per year. Program Highlights • All of our Animal Control Officers completed University of Missouri—National Cruelty Investigation School—Level 1 or Level 3. We have been able to invest in training that will enable us to provide better service to the Big Island residents and animals, and take advantage of grants and scholarships to save money. • HIHS has found property to allow us to expand our facility at our Kona location. This will be a mutually beneficial situation for HIHS,the County, the Community and the Animals of the Big Island. • We have completed training of our staff and volunteers in disaster preparedness and we stand ready to assist the Red Cross in pet management at Shelters in the event of an emergency. • Our Veterinarian, Dr Kristina Henricks, has increased efficiency in surgery techniques,which has enabled us to perform more spay/neuter surgeries, and increase the general level of medical care for all the animals at all facilities.New spay/neuter programs are being implemented that will increase the numbers of surgeries that we can perform. • We are continuing with our feral cat spay/neuter program. The program alters an average of 50 feral cats per month, helping with the overpopulation problem on our island. 150 MISCELLANEOUS ANIMAL CONTROL Program Highlights (continued) The following are highlights of what we are working towards in the 2012 fiscal year. • We plan on continuing the education and training of our Animal Control Officers. In our current economy, it has become more important to find cost effective training options while providing the Officers with the knowledge needed to assist the public and enforce the animal related laws. Our trained ACOs are staying with us longer than ever before, and we feel proud that this training has increased professionalism and efficiency. • We will continue to increase efficiency in scheduling of man hours, improved systems, cost-cutting, educating the Community in the importance of spaying and neutering, and education the next generation in Humane Education. • We will continue to build better relationships with the Police Department, County Council and the Administration. • We will continue to educate the public on responsible pet ownership and Animal Related Laws of our Community 151 MISCELLANEOUS ANIMAL CONTROL Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Percentage of vicious dog calls will be responded to within 2 100% 90% 90% hours (84 of 84) Percentage of loose animal posing a public safety calls will be 99.13% 90% 90% responded to within 2 hours (114 of 115) Percentage of injured animal related calls will be responded to 99.5% 90% 90% within 2 hours (200 of 201) Percentage of animal control assistance by the police will be 100% 90% 90% responded to within 3 hours (190 of 190) Percentage of animal cruelty and neglect cases will be 98.77% 90% 90% responded to in 24 hours and resolved in 14 working days (400 of 405) Percentage of license,loose dog and any non-cruelty/neglect 98.81% 90% 90% cases will be responded to in 48 hours and resolved in 5 (808 of 809) working days Number of sweeps of problem communities per year 963 >=70 >=70 Animal Intake Stray/Feral 12,892 12,800 14,500 Owner Surrendered 4,069 3,500 4,750 Total Intake 16,961 16,300 19,250 Redeemed 960 1,240 1,200 Adopted 2,561 2,000 2,750 Adopted animal returned to HIHS for Health Reasons 17 20 20 Euthanized 12,578 14,000 15,200 Adoption Percentage(Based on total intake numbers) 15.65% 18% 20% Adoption Percentage(Based on Adoptable Animals) 80.34% 70% 75% Animal Control Related calls 5.181 8,900 10,000 Dog License issued 2,835 4,120 5,200 Dog License Fees Collected $21,694.90 $15,600.00 $19,500.00 152 MISCELLANEOUS ANIMAL CONTROL FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Cat Licenses Issued 500 500 750 After Hour Emergency Calls Outs 1,393 1,500 1,500 Miles Traveled 194,180 140,000 195,000 Dead animals collected 666 450 525 Complaint/Comply Notices Issued 1,686 1,500 1,600 Citations issued HCC 4-30 Dog Running Loose 199 450 225 HRS 143-2 License Violation 16 150 125 HRS 7-11-1109 Cruelty to Animals 15 85 50 Other(inc.Vicious Dog) 51 65 50 Total Citations 281 750 450 Citations issued to Repeat Offenders 37 50 50 Number of Animal Control Cases 1,786 1,875 1,950 Number of Animal Pickups 827 1,200 800 Number of Trap Rentals 1,220 1,000 1,200 Spay/neuter CAP coupons issued 2,880 3,500 3,000 Number of Animal Control Officers Kea'au(also serving Hilo,Hamakua,Kea'au,Puna, 4 4 5 Ka`u) Kona(also serving South Kona,Oceanview) 3 3 4 Waimea(also serving Honoka`a,Waikoloa,Kohala) 2 2 3 Total Animal Control Officers 9 9 12 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Operations 1,860,000 1,982,500 1,982,500 Program Total 1,860,000 1,982,500 1,982,500 153 MISCELLANEOUS MISCELLANEOUS/COUNTYWIDE COSTS FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Animal Control 1,860,000.00 1,982,500 1,982,500 Nonprofit Grants 1,500,000 1,500,000 1,500,000 Schools 56,435.33 58,500 58,500 Fringe Benefits State Retirement System 18,934,198.83 20,900,000 22,500,000 FICA 4,579,137.72 5,200,000 5,200,000 County Pensions 77,640.48 94,000 86,000 Health Fund 24,055,406.92 26,300,000 27,500,000 Post-employment Benefits 16,490,000.00 30,000 30,000 Worker's Compensation 1,834,576.75 2,300,000 1,800,000 Unemployment Compensation 72,737.01 275,000 400,000 Vacation Pay - 996,022 1,000,000 Total Fringe Benefits 66,043,697.71 56,095,022 58,516,000 Bond Issue/Debt Service Interest 16,320,038.35 16,692,017 15,990,571 Bond Redemption 24,942,759.00 24,523,130 19,259,658 Total Bond Issue/Debt Service 41,262,797.35 41,215,147 35,250,229 Supplemental Transfers Transfer to Capital Project Fund - - - Transfer to Housing Fund 1,161,187.00 838,384 838,384 Transfer to Self Insurance Fund - 1,000,000 - Transfer to Solid Waste Fund 13,453,532.00 18,158,708 15,891,944 Transfer to Golf Course Fund 361,379.00 315,666 299,000 Transfer to Disaster/Emergency Fund 100,000.00 100,000 250,000 Transfer to Public Access/Open Space Preserve Fund - 4,146,000 3,970,000 Transfer to Budget Stabilization Fund - 2,777,397 250,000 Transfer to Highway Fund - - - Transfer to Sewer Connection Loan Fund 50,000.00 50,000 100,000 Transfer to Sewer Loan Fund 50,000.00 50,000 - Total Supplemental Transfers 15,176,098.00 27,436,155 21,599,328 Other Costs Provision for Compensation Adjustment - (2,529,077) - Provision for Payroll Lag Adjustment - (5,302,838) - Sundry Refund 11,600.00 15,000 15,000 Provision for Reallocation - 35,000 35,000 Miscellaneous Insurance Claims&Judgments 673,748.03 750,000 750,000 Public Safety Disaster/Emergency 87,972.02 250,000 250,000 Miscellaneous(Block&Housing Grants,Home Pgm) 8,302,186.25 - - Redistricting Commission 6,233.24 75,000 - Charter Commission 9,846.39 - - Total Other Costs 9,091,585.93 (6,706,915) 1,050,000 154 PARKS •St RECREATION PARKS & RECREATION DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Service • Provide and/or facilitate a wide array of services and opportunities that meet the needs of the Big Island community while maintaining cultural uniqueness of our rich heritage, diversity and the aloha spirit • Conduct the P&R "Service Survey" to evaluate the quality of services provided and report the results quarterly • Keep the public informed of the availability of programs and facilities via various media outlets including a departmental web site Facilities Provide safe, clean, enjoyable, accessible and aesthetically pleasing facilities by: • Implementing the transition plan for ADA compliance • Implementing the transition plan for playground safety and equipment • Continue to develop and implement maintenance standards • Maintaining a 5 year plan for repairs and maintenance • Providing regular facilities and safety inspections and monitoring the results and recommendations • Determine the need for additional recreational facilities throughout the Big Island via public meeting and service surveys. • Assess current facility use and analyze for optimum utilization Fiscal Responsibility • Refine fiscal management and performance of the department • Develop alternative strategies to generate supplemental resources in order to maintain and enhance operations (grants, cost sharing, donations, etc.) Partnerships • Pursue help from persons and groups to improve and maintain recreational facilities and enhance programs Funding Source and Position Count General Fund $ 16,026,953 General Fund 453 Grant Revenue $ 90,000 Grant Revenue - Other $ 533,400 Other - Total Budget: $ 16,650,353 Total Number of Positions 453 155 PARKS & RECREATION DEPARTMENT SUMMARY Department Goals (continued) Safety • Provide proper safety equipment for all employees • Maintain, update and keep all employees current with health and safety requirements and testing, such as hearing tests, hepatitis immunization for covered individuals, CDL licenses, etc. • Perform regular safety inspections of all facilities • Provide a mechanism to address safety concerns of all employees Training • Provide for personal and professional growth opportunities for all staff • Provide training for the public in areas that will help P&R carry out its mission or enhance its staffs personal growth 156 PARKS & RECREATION 'ALAE CEMETERY Program Description The `Alae Cemetery provides an affordable and accessible public memorial park to accommodate the burials of the general public regardless of race, color, creed, or financial standing. Program Objectives 1. Conduct maintenance and repair activities. Program Highlights • Provided custodial facility support for the Annual Ireito Hoyo Service. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Total Acreage 31 43 43 Acres Developed* 31 43 39 Burials 70 75 95 *Acres Maintained has been changed to Acres Developed Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Number of Positions 4 4 4 Salaries and Wages 124,566.25 153,534 147,847 Operations 9,967.86 23,900 11,525 Equipment 1,302.04 800 400 Program Total 135,836.15 178,234 159,772 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Park Caretaker I 2 2 2 Power Mower Operator 2 2 2 Total 4 4 4 157 PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAI'I Program Description The East and West Hawai`i Veterans Cemeteries accommodate the local burial needs of Big Island Armed Forces veterans and eligible members. Program Objectives 1. Continue to coordinate development of the East and West Hawai`i Veterans Cemeteries with the Veterans Advisory Committee and the Department of Defense. 2. Continue maintenance of cemetery grounds. 3. Assign and record all burials. Program Highlights • Assist in the continual expansion of the West Hawaii Veterans Cemetery. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Total Acreage 80 80 80 Acres Developed 27 27 27 Burials 152 220 270 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Number of Positions 5 5 5 Salaries and Wages 111,575.09 140,428 132,687 Operations 23,555.49 56,160 55,160 Equipment 1,959.87 1,200 800 Program Total 137,090.45 197,788 197,788 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Equipment Operator II Temp 1 1 1 Park Caretaker I 3 3 3 Veterans Cemetery Caretaker/Equip Operator 1 1 1 Total 5 5 5 158 PARKS & RECREATION RURAL CEMETERIES Program Description The Parks Maintenance Division ensures that the grounds and facilities of cemeteries in Hamakua, Kohala, and Kona are properly maintained. Program Objectives 1. Continue maintenance of cemetery grounds. 2. Assign and record all burials. Program Highlights None. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Cemeteries 7 7 7 North Hilo/Hamakua District: 4 4 4 Honoka`a,Kukuihaele,Kuka`iau,Laupahoehoe North/South Kohala District: 2 2 2 Hawi,Waimea North/South Kona District: 1 1 1 Keopu Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Operations 493.72 525 525 Program Total 493.72 525 525 159 PARKS & RECREATION „�,..�.�HAWAI'I BAND m.. .........w�.. ..�� ,. . � .__ D Program Description The Hawai'i County Band was established in 1883 and has provided music for parades, concerts, festivals, ceremonies, and other special events throughout the entire Big Island for the past 128 years. Presently,the Hawai'i County Band performs as a representative of the County of Hawai'i and continues to enhance events throughout all districts of the island by providing entertaining and appropriate music. The band also serves as a musical resource for the County and State of Hawai'i. County Band was established in 1883 and has provided music for parades, concerts, festivals, ceremonies, and other special events throughout the Big Island for the past 128 years. Presently,the Hawai`i County Band performs as a representative of the County of Hawai`i and continues to enhance events throughout all districts of the Big Island by providing entertaining and appropriate music. The band also serves as a musical resource for the County and State of Hawai`i. Program Objectives 1. Provide musical services for the island residents and visitors by working with community organizations and providing 40 musical services annually (e.g. parades, ceremonies, festivals, concerts and special events.). 2. Provide 11 monthly Mo`oheau Bandstand concerts that are entertaining, educational, musically challenging, and historically significant. 3. Sponsor the Intermediate and High School Concert Band Festival,which showcases school bands from the Big Island and elsewhere. 4. Feature at least two young musicians as soloists at the April or May Mo`oheau Bandstand Concert, which provides musically educating opportunities for the young people of the County of Hawai`i, annually. 5. Introduce 20 new musical pieces per year to provide musical challenges to the band members. Program Highlights • Provided 43 performances during fiscal year 2010-2011. • 12 monthly Mo`oheau Bandstand Concerts. All were well attended and well received by the crowd. • The Big Island Band Festival was held on May 14th at the Afook-Chinen Civic Auditorium. Nine bands from East Hawai`i participated in this event. This annual event is designed to showcase both Intermediate and High School Bands from the Big Island and also give other bands from across the state an opportunity to travel to our island and to perform in an adjudicated setting. This year the bands were adjudicated by Michael Nakasone and Lance Jo. Mr.Nakasone is a former band director from Oahu and the former Royal Hawaiian Bandmaster, and Mr. Jo is a former band Director from Maui. 160 PARKS & RECREATION HAWAII COUNTY BAND��..,...�._....., .�_.�.. �. . Program Highlights (continued) • The Big Island Intermediate and High School Select Band Concert was held on March 6th at the Hilo High School Auditorium. Students from Hilo, Waiakea, Kamehameha, and Kea'au, participated in this event. Students rehearsed for 4 weekends at Hilo Intermediate School and Kea'au High School. From all accounts the event was a huge success and great benefit to all the students who participated. This event is put on with the cooperation and participation of Intermediate and High School Band Directors. Also during this concert the winners from the Solo and Ensemble contest held earlier this January were given an opportunity to perform their selections for the public. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Performance Services 43 40 40 Rehearsals 97 92 92 Estimated Attendance 20 Parades 50,000 50,000 50,000 5 Ceremonies 3,000 3,000 3,000 22 Concerts 5,000 5,000 5,000 8 Special Events 5,000 5,000 5,000 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 40 40 40 Salaries and Wages 209,156.73 258,014 241,642 Operations 4,152.48 4,075 4,075 Program Total 213,309.21 262,089 245,717 , Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Band Director 1 1 1 Assistant Band Director(Hrly) 1 1 1 Musician I(Hrly) 4 4 4 Musician II (Hrly) 7 7 7 Musician III (Hrly) 10 10 10 Musician IV(Hrly) 9 9 9 Musician V(Hrly) 8 8 8 Total 40 40 40 Note: All positions are part-time with the exception of the Band Director. 161 PARKS & RECREATION ..,..4. ..rm.....n. WEST HAWAI'I BAND Program Description The West Hawai`i Band provides music for parades, ceremonies and other events, principally in the Hamakua, Kohala and Kona districts,to support and inspire traditional and emerging cultural, charitable, educational, recreational and economic activities, and provides musical enjoyment and satisfaction for residents and visitors of diverse ages and backgrounds, through performance and rehearsal. Program Objectives 1. Provide musical services for island residents and visitors by working with community organizations and providing 20—25 musical services annually. ( eg. Parades, ceremonies, festivals, concerts, and special events) 2. Provide 6 monthly concerts that are entertaining, educational, musically challenging and historically significant. 3. Feature a young musician as soloist at the March or May monthly concert, to provide music education opportunities for the young musicians of Hawai'i County. 4. Introduce 20 new pieces per year to provide musical challenges for the band. Program Highlights 1. The West Hawai`i Band provided 22 performance services including: Fourth of July Parade, Hulihe'e Palace Concert, International Billfish Tournament, Kona Coffee Parade, Ironman Triathlon and the Kailua Christmas Parade. 2. Twenty new pieces have been introduced either for sight reading, rehearsal, or performance purposes. 3. Offered students and other instrumentalist's chances to play diverse and meaningful music within a group. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Performances 22 20 20 Rehearsals 47 50 50 162 PARKS & RECREATION WEST HAWAI'I BAND Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 19 19 19 Salaries and Wages 19,312.41 23,167 26,169 Operations - - - Equipment - - , - Program Total 19,312.41 23,167 26,169 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Assistant Band Director (Hrly) 1 1 1 Musician I(Hrly) 4 4 4 Musician II(Hrly) 7 7 7 Musician III(Hrly) 6 6 6 Musician IV(Hrly) 1 1 1 Total 19 19 19 Note: All positions are part-time. 163 PARKS & RECREATION ADMINISTRATION Program Description The Parks &Recreation Administration provides organizational support services to all the divisions/sections and bands to achieve the development and implementation of the department's mission. Program Objectives 1. Continue to distribute P&R Service survey at all staffed facilities and activities/events conducted by the department. 2. Continue to update information for Divisions and Sections on the County of Hawai`i website on a timely basis. 3. Continue implementation of the transition plan for accessibility to public facilities during the fiscal year. 4. Continue implementation of the transition plan for playground safety and accessibility during the fiscal year. 5. Maximize resources by encouraging the"Friends of the Park"program and identify a minimum of five community service projects that focus on maintenance and/or improvements to park facilities. 6. Provide at least one technical job specific training for 50% of administrative staff. Program Highlights C I P Projects Completed in FY 10-11: • Honokaa Swimming Pool Pool- Cover Procurement • West Hawaii Veterans Cemetery Irrigation Improvements • ADA(2) Ho'olulu Park Accessibility Improvements • ADA (2) Mohouli Park Accessibility Improvements • Hawaiian Beaches Park Baseball Field Improvements • Hoolulu Complex -Kawamoto Swim Stadium Roof Repair • Edith Kanakaole Multi - Purpose Stadium Roof Repairs • Waikoloa Park(Ho'oko) Baseball Fields Accessible Walkways • ADA(3) Hawaiian Beaches Subdivision-Park Accessibility Improvements • ADA(3) Lincoln Park Tennis Courts Accessibility Improvements • ADA(3)Mountain View Park Accessibility Improvements • ADA(3)Papaikou Gym'&Park Accessibility Improvements • Kahuku Park Retaining Wall • ADA(2) Spencer Beach Park Accessibility Improvements • Ikuo Hisaoka Gym Restoration Phase 2 • Pahoa Swimming Pool ADA, Lift • Honokaa Swimming Pool ADA Lift& Stairs 164 PARKS & RECREATION ..re. � ,..u. _ ._.W.. ..m ., . u.. ADMINISTRATION Program Highlights (continued) • Kamehameha Park Ballfield Lights Repairs • ADA(2) Kamehameha Park Accessibility=Improvements • Water Systems Backflow Prevention Compliance_.Group B (N&S Kona-Kau) • Aunty Sally Kaleohano's Luau Hale Re-Roofing • Edith Kanakaole Multi- Purpose Stadium New Roof Coating In -House Projects: • Frank Z.imring Bench Donation at Richardson Beach • Ahalanui Beach Park Walkway • Hilo Bayfront—Tree Removal • Alae Cemetery—Cabango Plot • Panaewa Zoo—Office improvements • Waiakea Recreation Center-7 New Gutter's Volunteer Projects: • Panaewa Park Playground=Eagle. Scout Project :Bench Installation • Mohouli Tree Planting. Project 'Eagle Scout. Project=Grant Emerson • Hale Halawai Electrical Upgrades (Ironman) • Kamehameha Park Swimming Pool Roof Repairs • Honokaa Swimming Pool Roof framing Upgrades • Kamehameha Park Playground Restorations 165 PARKS & RECREATION ADMINISTRATION Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Camping Permits Issued 4,019 5,000 5,000 Pavilion Permits Issued 4,667 2,000 3,000 No of Completed Service Surveys 1,452 3,000 2,000 Surveys Rating Quality of Service as More than 85 - - Satisfactory Surveys Rating Quality of Service as Satisfactory or 99 85% 85% greater Surveys Rating Facilities as Adequately Maintained 99 85% 85% Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 23 23 23 Salaries and Wages 911,959.09 1,022,156 982,610 Operations 696,394.23 1,208,175 455,965 Equipment 2,793.27 4,500 - Program Total 1,611,146.59 2,234,831 1,438,575 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Parks&Recreation Director 1 1 1 Deputy Parks&Recreation Director 1 1 1 Account Clerk 3 3 3 Accountant I 2 2 2 Accountant IV 1 1 1 Architectural Drafting Tech I 1 1 1 Architectural Drafting Tech II 1 1 1 Clerk II 1 1 1 Clerk III 2 2 2 Contracts Clerk 1 1 1 Human Resources Assistant 1 1 1 Park Projects Manager 4 4 4 Park Planner 1 1 1 Human Resources Technician I 1 1 1 Human Resources Specialist II 1 1 1 Private Secretary 1 1 1 Total 23 23 23 166 PARKS & RECREATION PARKS MAINTENANCE Program Description The Parks Maintenance Division maintains neighborhood parks, beach parks, playgrounds, ball fields, and other recreational facilities; undertakes construction, repairs and renovation projects for buildings, equipment and grounds; operates a plant nursery to support landscaping and beautification projects; operates a storeroom for departmental maintenance supplies. Program Objectives 1. Maintain completion range of 3200-3500 work orders on an annual basis. 2. Undertake two parks improvements projects per district(18). • One of which supervisor to work with a community group to improve the parks— 1 park per district minimum. 3. Monitor complaints filed for strategic planning purposes for maintenance and services improvements. • Record type,number, district, etc. of complaints and implement necessary maintenance procedures, standards, training, discipline, etc. for corrections. • Make annual inspections of facilities with responsible supervisor. (9 districts) Analyze and discuss methods of improvements. 4. Provide for safe facilities and grounds. • Conduct safety inspections of facilities: Weekly by supervisors (52 per supervisor=468 total inspections/year). Superintendent to conduct safety inspections on all facilities on a semi- annual basis. • Correct hazards on a timely basis. 5. Provide for a safe working environment. • Participate with department safety committee and discuss and evaluate accident reports. • Correct any hazardous conditions or practices. • Provide a minimum of one safety instructional sessions per crew each month. • Review and upgrade Park Maintenance Safety and Health Programs. 6. Continue to perform random checks of facilities. 167 PARKS & RECREATION PARKS MAINTENANCE Program Highlights • Completed 3090 work orders. • 111 park improvement projects were completed by Parks Maintenance crews and volunteer groups. • Conducted 146 safety training sessions. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Facilities Maintained: Actual Budget Estimate Beach Parks 37 37 37 Parks&Playgrounds 52 52 54 Gyms&Recreation Centers 30 30 30 Swimming Pools 9 9 9 Tennis Facilities 20 20 20 Other Facilities 40 40 40 Complaints Received 67 50 70 Beautification Projects 111 100 100 Work Orders Completed 3,090 3,200 3,100 Training Sessions 146 125 125 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 150 150 150 Salaries and Wages 4,212,954.22 4,611,069 4,663,010 Operations 2,090,523.98 2,385,900 2,385,000 Equipment 19,269.24 6,300 3,550 Program Total 6,322,747.44 7,003,269 7,051,560 168 PARKS & RECREATION PARKS MAINTENANCE Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Building&Grounds Utility Worker 2 2 2 Building Maintenance Helper—Temp 2 2 2 Building Maintenance Worker 3 3 3 Building Maintenance Worker-Temp 1 1 1 Building Repair and Maintenance Supervisor 1 1 1 Clerk II 1 1 1 Custodian/Groundskeeper I 2 2 2 Electrical Pump-Mechanical Electrician 2 4 4 Electrician 1 1 1 Equipment Operator I 2 1 1 Equipment Operator II 5 6 6 Equipment Operator II-Temp 2 2 2 Laborer II 6 6 6 Laborer II-Temp 1 1 1 Lead Maintenance Electrician 1 1 1 Lead Plumber 1 1 1 Lead Carpenter-Cabinet Maker 1 1 1 Carpenter-Cabinet Maker 2 2 2 Mechanical Repair Welding Supervisor 1 1 1 Mechanical Repairer-Temp 1 1 1 Mechanical Repairer-Welder 3 3 3 Nursery Worker I 1 1 1 Park Bldg&Grounds Maintenance Supervisor 1 1 1 Park Caretaker I 50 50 50 Park Caretaker I—3/5T 1 1 1 Park Caretaker I—1/2T 4 1 1 Park Caretaker I—2/5T 4 1 1 Park Caretaker II 5 5 5 Park Caretaker III 1 1 1 Park Caretaker III-Temp 1 2 2 Park Construction&Maintenance Supervisor 1 1 1 Park District Superintendent 1 1 1 Park Facilities Refuse Collector 3 3 3 Park Maintenance Supervisor I 1 1 1 Park Maintenance Supervisor II 4 3 3 Park Maintenance Supervisor III 1 1 1 Park Maintenance Supervisor IV 2 2 2 Plumber 2 2 2 Power Mower Operator 5 5 5 Power Mower Operator-Temp 1 1 1 Senior Account Clerk 1 1 1 Storekeeper 1 1 1 169 PARKS & RECREATION PARKS MAINTENANCE Personnel Position Summary(continued) Superintendent of Park Maintenance 1 1 1 Tractor Mower Operator 9 9 9 Tractor Mower Operator-Temp 1 1 1 Tree Trimmer 3 3 3 Tree Trimmer Temp 1 1 1 Tree Trimmer-Equipment Operator II 1 1 1 Tree Trimmer-Heavy Truck Driver 1 1 1 Tree Trimming Crew Supervisor 1 _ 1 1 Tree Trimming—Park Maintenance Supervisor 1 1 1 Total 150 147 147 170 PARKS & RECREATION RECREATION Program Description The Recreation Division plans, conducts, arranges or promotes organized recreation, athletics, crafts and other leisure time activities for all age groups at recreation centers and facilities throughout the County of Hawai`i. Program Objectives 1. Provide introductory instruction in all recreational facilities in at least 4 of the following sports (basketball, baseball, volleyball, track and field,tennis, flag football, badminton) for children and adults, one or more in each respective season(i.e. Fall— basketball; Winter—baseball and track/field; Spring—volleyball; summer— tennis/flag football). 2. Provide at least six seasonal arts and craft activities for children and adults in all recreational facilities (i.e. Fall—Halloween/Thanksgiving/Christmas craft activities; Winter—Valentines/St. Patrick/Easter activities; etc.). 3. Maintain a safe facility, free of hazards for all activities, patrons and employees by conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a quarterly basis. 4. Plan, organize and implement a minimum of two district-wide events in each respective district that is responsive to the respective community's needs and interests (i.e. Hilo District—The Biggest Easter Egg Celebration; Hamakua District— Hamakua Fun Day; etc.). 5. Develop a minimum of six partnerships with other recreation providers as well as community organizations to maximize service and activities to the public (i.e. summer camping program in partnership with the YMCA). 6. Provide quarterly training for the P&R staff on various issues, ADA concerns, safety issues, self-improvement/enhancement, etc. 7. Provide the Department with at least two ADA training sessions. 8. Provide complete fingerprinting background checks on all new employees,temporary hires and volunteers who work in close proximity to children. 171 PARKS & RECREATION RECREATION Program Highlights 14th ANNUAL OHANA SHORELINE FISHING TOURNAMENT: Our annual Ohana Shoreline Fishing Tournament continues to be a flagship program for the Recreation Division with Recreation staff from the Hilo, Hamakua, and North/South Kohala Districts working together to organize this event to make it what it is today,the "Best Family Fishing Tournament in Hawai'i". This year's event was held on August 20- 22, 2010, and provided many families with a way to get together for a weekend of fun and adventure. The culmination of this event was on the last day with the weigh-in and awards ceremony at the Thelma Parker Gym in Waimea on Sunday, August 22, 2010. Prizes were donated from various businesses throughout Hawai`i and the mainland, and other prizes were purchased with the registration fees collected. This year the Department of Land and Natural Resources as well as Pacific Island Fisheries Group (PIFG) participated in the program and provided handouts and information. The PIFG also gave prizes for the Papio Tagging program. HALLOWEEN PROGRAM AT THE PRINCE KUHIO PLAZA: In partnership with the Prince Kuhio Plaza, Mall Merchants, Hilo High School and Waiakea High School Key Clubs, Hilo Intermediate and Waiakea Intermediate Builders, a safe and fun Halloween program was provided to over 1,000 children and their parents on October 31, 2010. Activities included a Halloween costume contest, picture taking, arts& crafts activities, carnival games, etc. From 6:30-7:30 pm it was the Mall March where children went to various merchants for treats and candies. TRUNK AND TREAT: Working together with various community groups, The Trunk and Treat program was held at various sites in the Puna District on October 31, 2010. It allowed the children of rural communities to go to designated sites in their own communities such as the children of Hawai'i Ocean View Estates going to Kahuku Park where they could get treats from the trunks of peoples' vehicles. This program provided a safe meeting place for children of communities where homes are spread far apart and very isolated. HALLOWEEN IN THE PARK: In West Hawai'i, the Halloween"Candyland"provided a safe and fun filled event to thousands of youngsters and their parents on October 31, 2010, at the Kailua Park. This annual event is co-sponsored by Solid Rock Ministries along with our West Hawai'i staff. 172 PARKS & RECREATION _____ uwa RECREATION Program Highlights (continued) RECREATION DIVISION 2ND QUARTER WORKSHOP: The Recreation Division In-service workshop on December 10, 2010 was organized by the staff of the Puna/Kau District and was held at the Kilauea Military Camp in Hawai'i Volcanoes National Park. Recreation Director II Merle Gornick along with Puna/Kau District Supervisor Glenn Kokubun were able to get the National Park Service to waive the entry fee of$10.00 per vehicle into the park and to get the use of the Deluxe Koa Conference Room at KMC for free. The staff of KMC, gave a presentation on what they had to offer at their facility that could help enhance or benefit our summer fun programs. UH HILO VULCANS BASEBALL CLINIC: West Hawaii District Staff and Supervisor Victor McDaniel started our third quarter off with a"homerun". The Kalae Iki baseball clinic which is usually held in the month of July, was unfortunately discontinued due to the untimely death of one of our major sponsors. The Betty Kanuha and Gifford families provided a one of a kind baseball clinic to many children for many years but this sponsorship finally came to an end. In keeping with the spirit of what they were doing, the UH Hilo Vulcans Baseball Clinic was developed and this baseball clinic was moved to the weekend of January 29 & 30, 2011. Headlining the clinic was University of Hawai'i at Hilo Baseball Coach Joey Estrella and his coaching staff We had 175 children participating in this event and with the help of volunteers this clinic will continue to prosper and be very successful for years to come. TSUNAMI: A tsunami was generated by an earthquake on March 10, 2011, which affected many people in different areas. The aftermath of this tsunami was devastating to Japan with many thousands of lives lost and untold damages to entire communities. On this island, the West Hawai'i communities also suffered with major damages from the tsunami. Our staff did a fantastic job in responding to the call of opening and manning evacuation centers in coordination with Civil Defense, especially with the urgency and unpredictability of this tsunami. We take pride in working with our communities and when our communities are in danger, or in need of assistance I'm proud to say that"our staff is willing to step up to the plate". 173 PARKS & RECREATION RECREATION Program Highlights (continued) 18th ANNUAL BIGGEST EASTER EGG HUNT: The annual "Biggest Easter Egg Hunt"was held at the Ho'olulu Complex Wong Stadium on Friday,April 22, 2011 in co-sponsorship with the Hilo Jaycees, Hilo High and Waiakea High School Key Clubs,Andrews Athletic Association, Boy Scout Troop 78, Hilo High and Waiakea High Builders, Hopaco, Hawai'i Police Department, Hawai'i Fire Department and Men of Pa'a,together with Hilo District Recreation staff Although the number of participants this year did not exceed last year's count there were well over 1,000 plus children and parents in attendance to this fun event. Other activities included picture taking with the Easter Bunny, misc. contests such as milk drinking, ice cream eating, egg fight and Easter bonnet, keiki ID's and Easter Crafts. TRACK& FIELD: The Age Group Track meet was held on February 12, 2011, simultaneously at both the Kea'au High School and Konawaena High School Track Ovals. On February 26, 2011, we had our Exponent Track meet which was also held simultaneously at both the Keaau and Konawaena High School Track Ovals. The exponent meet is a little different from the age group meet because it gives a child with a smaller physical stature at a certain age an opportunity to compete against other participants with similar physical stature. For both the Age Group and Exponent Meets, we had a combined total of approximately over 1,100 youngsters participating at each meet for both East and West Hawai`i. Track medals are given to the 1St-3rd place winners in all track and field events. HERSHEY TRACK& FIELD: The Hershey Track and Field Meet was scheduled to be held on March 5, 2011, at the Keaau High School Track Oval, but was cancelled and had to be rescheduled due to a heavy down pour of rain. Thanks to Athletic Director Iris McGuire we were able to reschedule the meet for April 4, 2011. We are fortunate to have Mauna Loa Macadamia Nut Corporation become a local sponsor for this event providing volunteers, water, and paying the custodial fees for the use of the Keaau High track oval. Mauna Loa Macadamia Corporation also provided gift baskets to our successful participants of 2010, Joshua Breitbarth, Boys National Champion in the 11 & 12 year division for softball throw and Symphony Kauanoe,who placed 2nd in the National finals for Girls 11 & 12 year division softball throw. They were both part of the regional team that went to Hershey, Pennsylvania for the National Meet. 174 PARKS & RECREATION RECREATION Program Highlights (continued) LAWAKUA NUI PROGRAM: This new and exciting program kicked-off with a free two-day motivational life skills and sports training camp on June 22-23, 2011 in West Hawai'i at the Kona Old Airport and June 29-30, 2011 in Hilo at the Ho'olulu Complex Wong Stadium. Organized by Parks & Recreation it is for students grades 5-8, and was conceived to fill a gap in Pop Warner football that didn't allow 4th-6th graders over 125 pounds and everyone over 160 pounds to play. The core component of the program remains the same but the program was expanded to accept any boys or girls with similar weight issues but are not interested in playing football. According to P&R Director Bob Fitzgerald, both tracks of this program are health-related with cultural, community and academic monitoring components. "Ideally,this program will help our children become the best they can be." The organization will consist of four clubs throughout the island, with clubs in Kona, Waimea, Hilo and Keaau. "This is not a league with teams, but an organization with clubs that will have a holistic approach to developing healthy children." 175 PARKS & RECREATION RECREATION Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Program/Events Countywide Countywide Countywide Participants Participants Participants Actual Budget Estimate Instructional Sports Program(Baseball, Softball, Basketball,Floor Hockey,Pickle Ball,Volleyball, 1,559,110 1,250,000 1,600,000 Tennis,Track&Field,Croquette) Arts&Crafts 36,063 35,000 38,000 Organized P&R Sports Games/Clinics(Baseball, Basketball,Volleyball) 684,707 570,000 700,000 Music and Dance 76,096 150,000 90,000 Drama,Storytelling,Puppetry 14,898 14,000 16,000 Physical Fitness/Aerobic for Tots to Senior Citizens 185,792 151,000 200,000 Island-wide Exponent and Age Group Track and Field* Easter Egg Celebrations* Hamakua Fun Day Celebration* Halloween Haunted Houses/Contests* Elks Hoop Shoot Contest* Martial Arts Demonstration/Fair/Clinic* Bicycle Program* Air Rifle/BB Gun Safety Program* Outdoor/Nature Activities/Hiking Programs 26,199 40,000 35,000 `Ohana Fishing Day/Fishing Derbies* Special Events* 330,469 250,000 363,159 TOTAL 2,913,334 2,625,914 3,000,000 Persons Utilizing Facilities—Total 3,362,481 2,734,777 3,598,729 *Activities combined under Special Events 176 PARKS & RECREATION RECREATION Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 45 45 45 Salaries and Wages 1,500,124.07 1,674,867 1,645,816 Operations 674,879.40 718,550 820,220 Equipment - 100 100 Program Total 2,175,003.47 2,393,517 2,466,136 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Account Clerk 1 1 1 Clerk II 1 1 1 Recreation Administrator 1 1 1 Recreation Director II 22 22 22 Recreation Director II—1/2T 1 1 I Recreation Director IV 5 5 5 Recreation Specialist II 2 2 2 Recreation Technician II 1 1 1 Recreation Technician II— 1/2T 3 3 3 Recreation Technician III 3 3 3 Recreation Technician III—3/4T 1 1 1 Recreation Technician III— 1/2T 3 3 3 Recreation Technician III—2/5T 1 1 1 Total 45 45 45 177 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM Program Description The Summer and Inter-Session Program provides for the County of Hawai`i's elementary school children, a five to six week, diversified recreational program, including team sports, games, arts and crafts, drama, music, dance, etc. highlighted with excursions and enrichment activities. Program Objectives 1. Conduct a minimum of 20 Summer Fun programs island-wide. 2. Continue to conduct longer programs hours at majority of the sites. 3. Work in partnership with the Department of Education Child Nutrition Program and with HCEOC to sponsor free lunch programs for all summer fun sites that qualify and meet the requirements for this program. 4. Supplement the regular Summer Fun program with various enrichment-type programs for those willing to pay the higher fee: • Develop and implement a teen-scene program at the Pu'u'eo Community Center in East Hawai`i, teaching life's skills with emphasis on leadership training. This will run for seven weeks from 8 a.m. to 3 p.m.,targeting teens 12— 17 years old, at a cost of$175.00 teen. • Conduct a Summer Fun Explorations Program at the Hilo Armory to run for seven weeks from 8 a.m. to 3 p.m. and target children in grades 1 —4, at a cost of $175.00 per child. 5. Develop a minimum of(8) Winter Intersession programs island-wide. 6. Integrate children with disabilities into the summer and inter-session programs wherever possible, through the assistance of the Therapeutic Specialist. 178 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM Program Highlights WINTER INTERSESSION PROGRAM: For the two week Department of Education Winter Break from December 20-30, 2010, we had four sites in the Hilo District that offered an 8:00 am-3:00 pm, Winter Intersession program. These sites included Andrews Gym with 45 children, Waiakea Uka Gym with 62 children, Wainaku Gym with 57 children and Kawananakoa Gym with 19 children. Other sites that adjusted their hours to better service the children in their communities during the Winter Intersession Break. For the Hamakua District it was Honomu Gym, Papaikou Gym and Honokaa Gym. In West Hawai'i it was Waimea Community Center. SUMMER FUN PROGRAM: The 2011 Summer Fun Program was a 7 week program which was held from June 6— July 22, 2011, due to the change by the Department of Education to a longer Summer break schedule. Andrews Gym held a summer program from 8:00 am-5:00 pm with 117 children participating in this program. Our other 19 summer program sites ran programs from 8:00 am-3:00 pm and 8:00 am-2:00 pm. We had a total of 1,263 children island wide participating in our summer fun program which is an increase from last year and since we offer one of the most affordable summer programs for the children of this island we anticipate this trend to continue. This year we had a total of 17 Summer Fun sites that qualified for the USDA Summer Food Service free lunch program with a total of 17,353 meals served to the children during the seven week summer program. The lunches were provided by vendor HCEOC. 179 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Persons Served—Summer Fun/Intersession 1263 2,700 2,250 PROJECTED SITES/POTENTIAL ENROLLMENT INCLUDING SUMMER/INTER- SESSION/AFTERNOON PROGRAMS Districts Regular Enrich- Summer Teen Aquatic After- Leader Special Inter- Total Total Summer ment Fun Prog Enrich- noon ship Events Sessions Sites Children Fun Prog Acad ment Prog Camp Sites Prog Hilo 6 - 1 1 - - - - 3 11 800 Puna/Ka`u 7 - - - - - - - 2 9 400 Hamakua 4 - - - - - - - - 4 300 N/S Kona 3 - - - - - - - 1 4 450 N/S Kohala 3 - - - - - - - 2 5 300 TOTAL 23 0 1 1 0 7 0 0 8 33 2,250 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 65 86 86 Salaries and Wages 159,905,.92 252,111 250,145 Operations 167,116.16 278,900 251,900 Program Total 327,022.08 531,011 502,045 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Activity Aide 89 83 83 Activity Technician I - - - Activity Technician III 7 3 3 Total 96 86 86 180 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Description The Ho`olulu Complex assures the safe, sanitary and efficient use of all facilities at the Ho`olulu Complex(Dr. Francis F. C. Wong Stadium, Afook-Chinen Civic Auditorium, Edith Kanakaole Multi-Purpose Stadium, Walter Victor Baseball Complex, Aunty Sally Kaleohano's Luau Hale, Butler Building and Hilo Drag Strip). Maximizing the use of all facilities by servicing everyone in an equitable and fair manner, and through careful scheduling and accommodating of: 1. Public requests for private parties and sports activities. 2. Professional or non-profit agencies that promote East Hawai`i or island-wide events. 3. School activities and sporting events. 4. Agencies that promote activities for statewide, national or international participants. 5. County and department functions. Program Objectives 1. Provide clean, safe and well-maintained facilities: a. Close each facility once per year for general clean up and minor repairs. b. Pressure wash each facility once every quarter. c. Check on safety hazards daily. d. Clean and sanitize facilities before and after events in 99% of the cases. e. Work with Safety Committee to have courtesy safety inspection annually. 2. Provide a well-manicured playing surface at all ballfields (Wong Stadium and Walter Victor Baseball Complex): a. Mow lawn weekly, weather permitting, 90% of the time. b. Close each ballfield at least one week annually for field renovations. c. Aerate ballfields semi-annually. d. Fertilize ballfields quarterly. 3. Provide training for staff: a. Conduct safety talks on different topics every month. b. Retrain employees on equipment use semi-annually. c. Have supervisors conduct equipment maintenance training and have equipment maintained weekly. d. Provide refresher course on Material Safety Data Sheet annually. 181 PARKS & RECREATION �a ur....... a roNU.,xwM.......... ........_ ..m _ .k. .�w ...._aua aa. .�.__. �. .... ,. HO'OLULU PARK COMPLEX Program Objectives (continued) 4. Enforce rules and educate sponsors: a. Comply with Federal ADA, State OSHA, County, Department and Complex rules and regulations. b. Revise rules annually. c. Distribute rules with all applications. 5. Work with Hilo Jaycees, Lehua Jaycees, Intake Service, schools and community groups for improvements to the Ho`olulu Complex: a. Complete one major improvement project. b. Do beautification/landscaping project for each facility annually. 6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an estimated 2,400 activities annually. Program Highlights • The following major events were held at the Ho`olulu Complex: Merrie Monarch Festival Hawaii County Fair—Hilo Jaycees Relay for Life—American Cancer Society MS Walk for Life High School and UHH/HCC Commencements High School (BIIF) Championships State Senior Little League Baseball Championship State Pony League Baseball Championship Haili Invitational Volleyball Tournament Big Island Boxing Association Smoker Mixed Martial Arts events Roller Derbies War Concert Ed Douglas Car Show Boy Scout Makahiki Plant Shows & Sales Christmas Craft Fairs Jehovah's Witness Conventions Big Island Filipino Community Council Scholarship Pageant The Ho`olulu Complex accommodated many more activities and events on a daily basis and was heavily used on weekends. 182 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Persons Served—Aggregate Total 724,916 800,000 750,000 Activities Accommodated: 4,386 3,175 4,450 Afook-Chinen Auditorium&Butler Building: Revenue Making 207 325 240 No Revenues 110 150 120 Kanakaole Multi-Purpose Stadium: Revenue Making 2,075 750 2,100 No Revenues 108 100 110 Wong&Victor Stadiums: Revenue Making 359 300 380 No Revenues 1,004 750 1,020 Seven Seas Luau House: Revenue Making 221 300 250 No Revenues 249 300 270 Hilo Drag Strip Revenue Making 12 0 24 No Revenues 128 200 130 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 16 16 16 Salaries and Wages 561,692.38 598,780 568,140 Operations 262,336.73 421,400 376,550 Equipment 3,240.86 18,400 400 Program Total 827,269.97 1,038,580 945,090 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Account Clerk 1 1 1 Building Maintenance Worker 1 1 1 Facilities Maintenance and Service Worker I 10 10 10 Facilities Maintenance and Service Worker II 3 3 3 Ho`olulu Complex Maintenance Supervisor 1 1 1 Total 16 16 16 183 PARKS & RECREATION AQUATICS Program Description The Aquatics Division develops and initiates water safety operations and programs utilizing training and education of all Aquatic staff. Aquatics promotes water safety to the public by conducting American Red Cross swim level classes, Lifeguarding, CPR, AED, First Aid and Basic Water Rescue. It conducts swim competitions for beginners (Novice program) and advanced (open water competitions) swimmers. Aquatics maintains safety services and initiates preventative actions,progressively implementing advanced safety equipment and strategies to meet our goals and acts as principal resource and consultant on all matters relating to water safety on the Island of Hawai`i. Program Objectives 1. Provide services at our nine (9)pool facilities with two (2) lifeguards on duty daily at Kona Community Aquatics Center (KCAC) a minimum of eight hours a day and one lifeguard on duty the remaining portion of the day, 95% of the time. Provide two lifeguards on duty at Sparky Kawamoto Swim Stadium and Pahoa Pool 95%of the time. Honoka`a, Laupahoehoe, Kohala, Pahala and Konawaena will have at least one lifeguard on duty seven days a week 90% of the time. NAS pool will have at least one swim instructor/lifeguard on duty Monday through Friday, 90%of the time. 2. Offer recreational and lap swimming for approximately 700,000 patrons. Offer Learn to Swim and other water related courses to approximately 3,000 patrons at NAS Pool and KCAC, 95% of the year and at least eight(8) weeks in the summer at all other pools. 3. Develop and distribute a quarterly brochure of County of Hawai'i pool facilities highlighting recreational and adult lap swimming hours as well as swim lessons, special events, activities and programs. 4. Initiate two (2) Water Safety Instructor(WSI) classes through American Red Cross Instructor Trainers for East and West Hawai'i to increase the pool of candidates for the Learn to Swim program. 5. Conduct one (1)American Red Cross Lifeguarding, one (1) CPR/AED and one (1) First Aid classes at each of our nine (9)pool facilities during the fiscal year. 6. Plan,promote and coordinate five (5)Novice Swim meets serving approximately 250 participants during the August through October 2012 season. 7. Sponsor or provide major support to at least two (2) open water swim competitions, one on each side of the island. 8. Promote workplace safety for all staff by providing personal protective equipment and safety training on an ongoing basis. 9. Conduct American Red Cross Blood borne pathogens training on an annual basis in January or February for the entire division. 184 PARKS & RECREATION .. ..u.ua...ar. . � .. . AQUATICS Program Objectives (continued) 10. Recertify all staff in American Red Cross Lifeguarding and CPR/AED during the month of November. 11. Reduce utility costs at all facilities by implementing green technologies and proactive practices. 12. Reduce chemical costs at all facilities by prudent work practices, education and new technologies. Program Highlights • Fiscal year 2010-2011 began with the Aquatic Division Learn to Swim Program. All levels of American Red Cross swim classes were taught at all nine facilities. • The Novice Program started in August with all pools hosting teams for entry level swim competition. This popular program introduces keiki to competitive swimming and ran until October 30. Five meets were held at Pahala, KCAC,NAS, Kohala and Kawamoto (championships). • All Lifeguards were recertified in American Red Cross Lifeguarding during the month of November. Staff was also retrained in American Red Cross Bloodborne Pathogens in January. • Aquatics hosted two rough water swim competitions this year. Hapuna Rough Water Swim on July 4 (221 participants) and Richardson's Rough Water Swim on July 25 (170 participants). Both competitions were well attended and ran smoothly. • Aquatics trained two Police recruit classes in American Red Cross Basic Water Rescue throughout the year. The 78th police recruit class in August and the 79th recruit class in March. The course includes individual stroke improvement, victim recognition, lifeguarding skills and emergency water rescue. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Swimming Pools 9 9 9 Persons Served at Pools 702,419 825,000 800,000 Novice Meets/Participants 5/275 5/300 5/300 Learn to Swim(participants) 1,907 3,100 1,650 Excursions/Classes at Richardson Ocean Park 2,463 4,200 2,000 185 PARKS & RECREATION AQUATICS Pool Attendance Location Total Count Total Count Total Count 2008-09 2009-10 2010-11 Honoka`a 23,381 24,215 30,614 Kawamoto 139,003 140,197 123,909 Kohala 27,090 28,972 28,785 Konawaena 30,945 38,030 30,634 Laupahoehoe 17,513 32,420 20,634 NAS * 45,759 42,112 35,764 Pahala 21,099 25,560 21,174 Pahoa 120,992 131,534 119,799 Kona Community Aquatic Center 298,612 326,815 291,116 Total 724,394 790,855 702,419 *Pools closed on weekends Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 52 52 52 Salaries and Wages 1,234,173.49 1,385,608 1,244,390 Operations 899,136.21 972,663 999,820 Equipment 9,646.22 54,250 13,557 Program Total 2,142,955.92 2,403,221 2,257,767 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Account Clerk 1 1 1 Aquatic Pool Manager 1 1 1 Aquatic Program Assistant 1 1 1 Clerk III 1 1 1 Lifeguard I(Pool) 10 6 6 Lifeguard I(Pool) 1/2T 4 4 4 Lifeguard I(Pool)3/5T 5 5 5 Lifeguard I(Pool) 1/2T Temp 6 6 6 Senior Lifeguard 9 12 12 Swimming Instructor 2 2 2 Swimming Instructor Temp 5 3 3 Swimming Instructor 1/2T Temp 1 2 2 Swimming Pool Custodian 3 3 3 Swimming Pool Custodian 1/2T 3 3 3 Total 52 52 52 186 PARKS & RECREATION CULTURE & COMMUNITY ARTS Program Description The Culture & Community Arts Section promotes, perpetuates and encourages activities and programs in culture, art, history and the humanities. Program Objectives 1. Provide 70 workshops and classroom instructions in various disciplines, music, dance, drama, arts, crafts, and natural sciences at established sites Countywide. 2. Develop and conduct at least one Cultural/Community event per quarter to preserve ethnic traditions and heritage, encourage craftsmanship and cottage industry. 3. Market programs by securing community involvement and financial support through six partnerships/sponsorships. 4. Advertise and promote the Cultural & Community Arts programs and activities through our quarterly "Arts Visions"newsletter and media such as radio, television, periodicals and newspapers. Program Highlights 1. Fourth of July Fest- Blast 2010 2. Summer Arts Fest 2010 3. Queen Lili'uokalani Festival 4. Conducted the Veteran's Day Parade 5. Assisted with the Moku 0 Keawe International Festival 6. Christmas Wreath Exhibition at Aupuni Center 7. Stand-Up Paddle Board World Tour 8. 2010 Waimea Cherry Blossom Heritage Festival 187 PARKS & RECREATION CULTURE & COMMUNITY ARTS Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Classes/Workshops(Countywide) 121 90 95 East Hawai`i 72 50 53 West Hawai`i 49 40 42 Participants in Classes/Workshops(Countywide) 1,023 1,300 1,350 East Hawai`i 650 750 760 West Hawai`i 373 550 590 Total Participants Served Countywide 38,117 15,000 15,500 East Hawai`i 24,631 9,000 9,300 West Hawai`i 13,486 6,000 6,200 Number of Festivals/Major Events 10 7 8 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 2 2 2 Salaries and Wages 135,262.71 139,728 147,628 Operations 57,633.71 92,805 83,205 Equipment - - - Program Total 192,896.42 232,533 230,833 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Culture and Education Administrator 1 1 1 Recreation Specialist I 1 1 1 Total 2 2 2 188 PARKS & RECREATION ELDERLY ACTIVITIES Program Description EAD Administration The Elderly Activities Division's (EAD)Administration oversees six programs: RSVP, Coordinated Services, Senior Employment,Nutrition, Recreation and Special Programs. The Division provides comprehensive and coordinated services for older individuals, which promote maximum independence, optimum health,personal dignity and self- enrichment. EAD staff offers older adults 55 years and older many educational and recreational choices, various opportunities and services to enhance their quality of life, such as employment,volunteer opportunities, transportation, escort, information and assistance, in-home services (chore,personal care),recreational activities, congregate meals and home-delivered meals and island-wide, statewide, national and international activities (Kupuna Hula, bowling, softball, health fair, etc.). EAD Recreation The Elderly Recreation Services (ERS)provides comprehensive recreational, educational, health related and leisure activities for older adults 55 years and older, which promote maximum independence, optimum health,personal dignity and self-enrichment. ERS staff provide and promote active and passive recreational, cultural, leisure opportunities, special interest programs, island-wide, statewide events which help to maintain independence, quality of life and dignity to older adults. Services are provided by four program directors to provide recreational services at 25 senior centers (island- wide), including district wide activities and recreational, educational, and health-related classes. EAD Special Programs The Special Programs branch provides individuals 55 years and older with a variety of special events such as recreational, sports (golf, softball),health (Wellness fair), leisure time,performing arts (Kupuna Hula), and other support services countywide, as well as senior participating in state/national/international events. 189 PARKS & RECREATION ELDERLY ACTIVITIES Program Objectives EAD Administration The division will provide and/or facilitate a wide array of services and opportunities and evaluate the quality of services provided by: 1. Coordinating a service delivery system that addresses the needs and interests of older adults by providing comprehensive and coordinated services, represented by the division's six major programs, for over 9,992 seniors annually and conducting an annual evaluation on each program. The division will pursue the help from persons and groups to improve and maintain P&R facilities and enhance programs/services/activities by: 2. Maintaining the EAD Advisory Council made up of representatives from the 25 senior citizen clubs, 15 nutrition sites and the RSVP Advisory Council by conducting at least one general meeting in January and six district meetings in July of each fiscal year servicing 40 presidents/chairpersons island-wide. The division will provide regular facilities and safety inspections and training for staff by: 3. Maintaining an EAD Safety Committee with at least one representative of each program meeting quarterly to enforce safety procedures, improve unsafe conditions affecting staff and seniors and give feedback to the department safety committee, as needed, and conduct a safety on-site evaluation semi-annually (January and July) of 32 senior center facilities and conduct safety evaluations/training for 50 EAD staff by June 30, 2013. In order to keep the public informed of its activities the division will: 4. Produce at least one "Video Highlights"of the division's activities annually. 5. Maintain the division's Kupuna News magazine by providing information on all EAD program activities and printing at least 3,300 copies for distribution to over 200 organizations quarterly. 190 PARKS & RECREATION ELDERLY ACTIVITIES Program Objectives (continued) EAD Recreation 1. Provide and promote active and passive recreational, cultural and leisure opportunities to 2,500 unduplicated individuals 55 years and older at 25 senior centers island-wide by June 30, 2013. 2. Serve 1,025 older adults in recreational, educational, health-related and cultural classes at 25 senior centers by June 30, 2013. 3. Provide at least eight district wide activities for a total of 1,475 older adults in Puna/Ka`u,North and South Hilo,North and South Kona,North and South Kohala, and Hamakua by June 30, 2013. EAD Special Program 1. Provide at least five countywide/state/national/international events for 1,850 older adults by June 30, 2013. 2. Serve a total of 750 older adults in at least three countywide special events and serve 800 older adults in one statewide event by June 30, 2013. 3. Provide one cultural event for 300 older individuals on a county/state/international level that will attract a total of 1,200 attendees by June 30, 2013. Program Highlights • Paauilo Community Center Reopening on January 15, 2011 • Three RSVP recognition luncheons in Hilo and Kona honoring over 2,027 volunteers, logging 162,022 hours islandwide along with the 230 volunteer stations • Kamana Senior Karaoke Review with over 400 people and 40 singers attending/participating at the Sangha Hall in Hilo • The Big Island Golf Tournament with 144 golfers participating • "Casino Days" in Hilo and Kona with over 450 seniors participating • 10 seniors participated in the islandwide Billiards Social at Yano Hall, February 10, 2011. • Coordinated Services' three volunteer recognition luncheons for over 75 volunteers, senior companions and Sage Plus volunteers in East/West Hawai'i. • The scheduling of a wide variety of classes (educational, recreational, cultural and health) islandwide for over 2,630 seniors yearly 191 PARKS & RECREATION ELDERLY ACTIVITIES Program Highlights (continued) • CSE staff completed 2,517 referrals for seniors needing services/benefits such as, supplemental security income, Medicare, Medicaid,tax assistance, food stamps, transportation, etc. • 100 seniors participated in the islandwide Ground Golf Social in Kona at the Greenwell Park and 92 seniors attended the Puna/Kau Ground Golf Social in Kau at the Naalehu Field. • Kupuna Day at Imiloa Astronomy Center of Hawai'i on August 25th with 200 seniors attending • Hamakua Field Day Picnic at the Laupahoehoe Pt. Pavilion with 87 seniors attending • CSE staff provided 43 clients with chore service and logged 3,861 hours. • Arranging (7) EAD Senior Advisory Council meetings in January& July for 40 club presidents and representatives along with EAD staff to discuss senior activities/services/concerns • 85 individuals with disabilities under 60 years were provided transportation services islandwide and accomplished 1,300 trips. • 32 seniors were assisted for the Low Income Housing Energy Assistance Program during the month of June 2011. • Nutrition program's state of the art"Hot Shot"truck capable of safely delivering hot and frozen meals to 500 homebound seniors weekly who live in isolated rural areas is servicing the Puna, Waimea and Kohala districts • Scheduling the 2011 Kupuna Softball League games and County tournaments with over 486 players and 23 teams participating. Teams also participated in the 35th Annual State Tournament on Maui. • The 28th Annual Kupuna Hula Festival which involved a total of 374 participants, 26 halaus from throughout the State (15), Japan(8), California(1), Oregon(2), and a crowd of over 1,800 during the two-day event in Kona at the Sheraton Keauhou Bay Resort& Spa, Sept. 15 — 16, 2010 • Nutrition program's Summerfest, Christmas and King Kamehameha Day celebrations for Nutrition participants • Senior Employment program's "Employ the Older Workers Week" in September, 2010 • The RSVP School Supplies Project assisting Big Island elementary schools with school supplies • Recreation Program's 31 district events serving 3,020 seniors 192 PARKS & RECREATION ELDERLY ACTIVITIES Program Highlights (continued) • Fresh Produce Distribution Project serving over 1,600 qualified seniors islandwide at over 20 sites • The 2010 Instructor/Volunteer Appreciation Christmas Luncheon with 239 seniors attending at Aunty Sally's to honor the instructors and volunteers • The issuance of 1,391 senior identification cards • Providing 1,086 seniors transportation services by the CSE staff and completing 35,165 trips • Staff provided emergency assistance by calling 911 for 4 clients. • 65 seniors attended the "Kau Learn A New Game Event" at the Pahala Community Center. • The Big Island Senior Stars Talent Show on April 2011, in Kona with 283 seniors participating • East Hawai`i Wellness Fair at the Edith Kanakaole Tennis Stadium/Aunty Sally's with over 700 seniors attending • The statewide line dance workshop& dance round-up at the Afook-Chinen Civic Auditorium on July 29 & 30, 2010, with 180 seniors participating • 70 seniors participated in the Nutrition Program's Halloween Party at Aunty Sally's Luau Hale on Oct. 26, 2010. • Puna Hoolaulea held at Keaau Senior Center with 80 seniors participating. • 421 seniors attended the Hawai'i State Senior Revue held at the Sangha Hall. • On March 11 & 12, EAD staff assisted Hawai`i County Civil Defense by informing seniors and evacuating individuals to evacuation centers island-wide due to the state- wide tsunami on March 11, 2011. • During the period of February—April, CSE staff assisted AARP with transporting and/or scheduling seniors for free Senior Tax Assistance. 193 PARKS & RECREATION ELDERLY ACTIVITIES Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Unduplicated Number of Older Adults Serviced: RSVP 2,027 1,200 1,200 Coordinated Services 3,607 3,500 3,500 Nutrition 1,213 900 900 Senior Employment 41 42 42 Elderly Recreation 3,388 2,500 2,500 Special Programs 1,754 1,850 1,850 EAD Recreation FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate No.'of Senior Centers 25 25 25 No.of Unduplicated Elderly at Senior Ctrs(Classes) 3,388 2,500 2,500 EAD Special Programs FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Total Number of Participants Served: 1,754 1,850 1,850 Total Number of Events: 6 5 5 County-wide Events: . Number of Events: 4 3 3 Number of Participants: 1,023 750 1,200 Big Island Senior Golf Tournament 144 100 100 Hawai`i Kupuna Softball League&Tournament 383 300 300 Kupuna Games 0 0 0 Big Island Senior Bowling Tournament 0 0 0 West Hawai`i Wellness Fair 0 350 0 United States Air Force Band of the Pacific 0 0 0 Holiday Bash 0 0 0 State/National/International Events: Number of Events: 2 2 2 Number of Participants: 731 1,100 650 State Senior Softball Tournament 357 800 350 Hawai`i State Sr.Citizens Bowling Tournament 0 0 0 Hawai`i Kupuna Hula Festival 374 300 300 (#of Performers) Hawai`i Kupuna Hula Festival 1,224 1,200 1,200 (#of Attendees—2 nights) 194 PARKS & RECREATION ELDERLY ACTIVITIES Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 10 10 10 Salaries and Wages 315,404.85 362,188 312,148 Operations 139,849.78 186,182 177,527 Equipment 936.57 14,155 9,610 Program Total 456,191.20 562,525 499,285 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Account Clerk 1 1 1 Elderly Activities Operations Director 1 1 1 Program Director II(Older Adults) 3 3 3 Program Director III(Older Adults) 1 1 1 Program Director IV(Older Adults) 1 1 1 Recreation Technician II 3 3 3 Total 10 10 10 195 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Description The Pana`ewa Recreational Complex is comprised of two facilities. Pana`ewa Rainforest Zoo and Gardens and Pana`ewa Equestrian Center together provide varied recreational opportunities that are open to the public. Pana`ewa Rainforest Zoo The Pana`ewa Rainforest Zoo and Gardens is the only natural rainforest zoo in the United States. This provides the unique opportunity to exhibit species in a natural rainforest environment. An abundance of flora enhances the zoo experience and transforms the zoo into a diverse botanical park. Pana`ewa Rainforest Zoo and Gardens provides a welcome form of alternate recreation and education for all ages to enjoy. The zoo is open to the public everyday from 9:00 a.m. to 4:00 p.m., 7 days a week and is only closed on Christmas and New Years Day. There is currently no admission charge. Modern zoos strive to provide and promote a theme of conservation through education and recreational activities. Conservation of world wildlife and rainforests will effect the generations to come. Continuing education and awareness is vital to preserving these natural resources for the future, and the zoo affords the perfect opportunity to combine this education with recreation. Our program is achieved by meeting Federal USDA Animal Welfare Act regulatory standards to maintain Federal licensure, and acquisition of State and Federal permits necessary to import,transport and house restricted animals. Volunteer docents are utilized to provide educational tours for school excursions and outreach programs. Community involvement is vital to the program's success and future expansion. Equestrian Center The Equestrian Center is located adjacent to the zoo and has the capacity to house 64 horses. Horse stalls are rented to the public for a nominal cost. The Pana`ewa Equestrian Center was developed and is maintained for a wide variety of equestrian related facilities, which include a 5/8 mile Race Track, Rodeo Arena, Wash Racks, and 64 Rental Stalls with attached Paddocks. The center is open for public use 7 days a week. 196 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Objectives 1. Continue focusing on the rainforest theme by acquiring 2 new appropriate rainforest animals. 2. Successfully breed two animal species for exhibit or to trade with other facilities. 3. Work with FOZ to host at least 2 events to promote the zoo and increase the number of visitors. 4. Work with community groups to help facilitate 10 major volunteer projects to maintain and improve the Zoo and Equestrian Center. 5. Secure funding to reinstate the Zoo Information/Education Specialist and the zoo educational program. 6. Provide a venue for annual recreational equestrian events at the Pana`ewa Equestrian Center: a. host 3 rodeo events annually b. host 3 dressage events annually. Program Highlights • Annual attendance at the Zoo from July 1, 2010 to June 30, 2011 was 172,677. The attendance is almost the same as the prior year. We continue to have tour buses with cruise ship visitors on a weekly basis. • Friends of the Zoo (FOZ)hosted Namaste's Tiger Birthday Party on 10/2/10 (2,583 attendance), and the Annual Plant Exposition on 5/1/11 (843 attendance). FOZ also provided the Annual Christmas Party for the zoo animals. • On 4/24/11 A Corpse Plant(Amorphophallus titanum) on loan from a private collector bloomed at the zoo on Easter Sunday and drew in over 2,600 visitors in two days • New animals acquired this fiscal year: 1 Red-Footed Tortoise 2 Black-Pencilled Marmocet 1 Double Yellow-headed Amazon parrot(that talks& sings) 3 Prehensile Tail Skinks 5 Sacred Ibis 4 Ring Tailed Lemurs 2 Rabbits and 1 Duck were acquired for the Petting Zoo 12 Radjah Shelducks were acquired through DLNR from Kona Village 197 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX ` m Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Attendance 172,677 185,000 185,000 Acres Maintained 57 57 57 Equestrian Center—Stalls 64 64 64 Equestrian Center—Rodeos, Shows,Clinics&Races 6 6 6 Community&Volunteer Projects Completed 9 12 10 New animals acquired 39 4 4 Educational presentations(field trips,school visits,etc) 16 45 0 Species(Current Actual Count as of June 2011) 92 98 95 Birds 34 Primates 7 Mammals 22 Amphibians 7 Reptiles 22 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 10 10 10 Salaries and Wages 390,288.18 397,248 378,552 Operations 232,795.82 258,627 258,180 Equipment 4,270.81 2,500 1,500 Program Total 627,354.81 658,375 638,232 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Building and Grounds Utility Worker 1 1 1 Pana`ewa Recreation Complex Manager 1 1 1 Pana`ewa Recreation Complex Supervisor 1 1 1 Zoo Animal Keeper II 6 6 6 Zoo Information/Education Specialist I 1 1 1 Total 10 10 10 198 PLANNING PLANNING DEPARTMENT SUMMARY Mission Statement To foster an improved quality of life for the Island of Hawai`i's communities through responsible and progressive planning. Department Goals 1. Long-Range Planning. To develop a long-range vision and plan that protects and enhances our island's assets, meets our community needs, while fostering a diverse, vibrant and sustainable economy; 2. Regulatory System. To develop and administer a land use management system that is based on clear and objective standards and efficient process; 3. Public Participation/Information. To develop effective methods to seek community and interagency input that encourages broad-based participation in planning and regulatory decision making; 4. Organizational Capacity. To strive for competence, sensitivity, and responsiveness in the delivery of planning services to the people and other agencies of the County. Program Description The Planning Department carries out its responsibilities through its offices in East and West Hawai`i. Additionally,the department administers and staffs the Hawai`i County Windward Planning Commission, Hawai`i County Leeward Planning Commission, Board of Appeals, Kailua Village Design Commission and the Arborist Advisory Committee which have jurisdiction over various land use and related permits or designations. Funding Source and Position Count General Fund $ 2,045,571 General Fund 47 Grant Revenue $ 342,964 Grant Revenue 6 Total Budget: $ 2,847,535 _ Total Number of Positions 53 199 PLANNING PLANNING Program Description (continued) The Planning Director serves as the chief planning officer of the County and the technical advisor to the Mayor, Planning Commissions and Council on all planning and related matters. These include: prepares and implements the general plan and amendments; prepares and implements the community development plans; prepares proposed zoning and subdivision ordinances and any amendments and modifications; reviews and prioritizes proposed capital improvements; administers the subdivision and zoning ordinances and related regulations; approves proposed subdivision plans; approves variances as provided by law; and receives, processes and recommends to the Planning Commission appropriate action regarding rezoning applications, land use boundary amendments, special permits, use permits, special management area permits and other similar requests. Program Objectives Administrative Permits 1-Permit/Application Processing: Process applications in a timely manner and refine workflow to increase efficiency. 2-Tax Mapping: Maintain/generate graphical resources and tax mapping information to respond to changes in real property; Assign addresses and maintain address databases critical to E911 services. 3-Regulatory Environment: Assess and revise County Code and Commission/Departmental Rules for such outcomes including, but not limited to, 1) improving comprehensive Planning efforts, 2) removing redundancies, 3) altering submittal and timing requirements, 4) increasing coordination with reviewing entities, and 5)updating/broadening public and private infrastructure and development standards. Administrative Services 1-Records Management: Continue to refine permit tracking systems to provide more efficient workflow that would include increasing GIS capacity, LaserFiche record storage, GPS data gathering to enhance GIS and EDEN. Increase reliance on LaserFiche with EDEN used for permit numbering. 2-Personnel: Restructure departmental organization to help increase planning and regulatory functions; Provide training opportunities for all segments of the department to develop or increase staff capacity in customer service and planning skills. 200 PLANNING PLANNING Program Objectives (continued) 3-Funding: Track and provide fiscal expenditure reporting to be used as a managerial tool in the management of fiscal budget, Geothermal funding, and CZM funding. Amend Rules and/or Code to allow permit fees increase to meet rising expenditures of processing these permits. Long Range 1-Coastal Zone Management(CZM): Review all Special Management Area(SMA) Applications, Public Access Inquiries, Environmental Assessments, and Environmental Impact Statements. Maintain the Public Access Geodatabase, enforce Shoreline Setbacks, and manage Public Access Easements; Manage the CZM Contract and produce the CZM Semi-annual and Annual Reports; and Draft and adopt a new Planning Department Rule for Shoreline Setbacks. Work with the State on Climate Change and Sea Level Rise initiatives and policies. 2-Regional Planning Programs: Community Development Plans (CDP): Complete the Ka'u CDP (Fall of 2012); continue working on the Hamakua/North Hilo CDP. Continue implementation of Puna CDP; General Plan (GP)—Produce all updates and annual reports, and start the 10-year comprehensive GP update; and Transportation Planning, Bike and Pedestrian Planning, Agricultural Planning and HI Roadway Standards 3-Administrative Programs: Capital Improvement Program Budget Package; Professional Services; Fair Share; Zoning Code and Subdivision Code Amendments (as needed); Planning Department and Board of Appeals Rule Amendments (as needed); Hawaii Livable Communities Code (SmartCode) 4-External Planning Programs: Staff and support 1)Board of Appeals; all CDP Action and Steering Committees; ORMP Policy and Working Group Committees; Green Team; DOT Pedestrian Plan Technical Advisory committee (TAC); DOT Bike Plan TAC; DOT Regional Long Range Transportation Plan TAC; DOT Sub-Statewide Transportation Advisory Committee. 201 PLANNING PLANNING Program Objectives (continued) Planning 1-Planning Commissions: Amend Planning Commission Rules of Practice and Procedures to refine processes and requirements to better address the legal, technical, functional and financial obligations of the Planning Commissions to ensure a fair, balanced and more cost-effective approach in the processing of applications and in the manner its hearings are conducted. Looking at a complete overhaul of our application forms to make them more user friendly and provide for better discussions about a proposed project. Current application forms are, at times,too technical. 2-Land Use: Explore methods to provide for improved management and enforcement of land use permits and ordinances, including improved coordination between the various divisions within the Planning Department and affected agencies,to ensure that the requirements of these permits and ordinances are implemented in a timely, complete and effective manner. 202 PLANNING PLANNING Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate PERMITS - - - Building Permits— 3,011 4,500 3,500 Letters/Memos Answered 16,512 15,000 18,000 Ohana Permits 10 50 25 Plan Approval Reviewed 62 200 100 Agreements - - - Farm Dwelling Agreements 32 75 50 Subdivision—New Applications 98 200 125 Consolidation—New Applications 20 50 30 Applications Processed - - - General Plan Amendment 0 5 5 Change of Zone 13 30 20 Special Permits 17 30 30 Use Permits 8 10 10 Special Management Area Major Permits 5 25 10 State Land Use Boundary Amendments(<15 1 30 10 acres) State Land Use Boundary Amendments(>15 0 9 5 acres) Shoreline Setback Variance 1 5 5 Other Misc Applications(amendments,cty- 17 35 30 initiated) Administrative Variance 62 100 80 Planned Unit Development(PUD) 2 10 5 Non-significant Zoning Change 0 5 4 SMA Minor Permit 27 30 SMA Assessment 110 100 150 Appeals Processed 12 30 20 Arborist Advisory Committee Meetings 0 12 12 Board of Appeals Meetings 9 12 12 Planning Commission Meetings 22 24 24 KVDC Meetings 12 12 12 Contested Case Hearings—PC 2 6 5 Contested Case Hearings—BOA 12 30 15 ENFORCEMENT - - - Complaints 237 300 275 CADASTRAL MAPPING - - - New/Updated plat maps 251 100 100 %plat maps in CADD(185 out of 2,365) 61% 9% 9% %plat maps scanned 100% 100% 100% Copies of Tax Maps Requested 461 800 600 203 PLANNING PLANNING Program Measures (continued) The Department's regulatory functions can be measured in terms of volume and responsiveness. The previous table provides an indication of volume, which should be considered relative to the number of personnel. The Zoning Code, Subdivision Code, Planning Commission Rules, and Planning Department Rules prescribe time limits in which the department is required to address the majority of the aforementioned applications and permits. Responsiveness measures are not available until an improved permit tracking system is implemented. Further effort would need to invest in the current tracking system to generate performance reports that reflect categories of regulatory functions and parameters such as length of time for processing. Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 46 46 46 Salaries and Wages 2,123,036.15 2,358,464 2,274,201 Operations 600,037.54 248,395 228,020 Equipment 28,024.49 6,300 2,350 Other(Grant) 15,000.00 - Program Total 2,766,098.18 2,613,159 2,504,571 204 PLANNING PLANNING Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Request Request Planning Director 1 1 1 Deputy Planning Director 1 1 1 Accountant I 1 1 1 Administrative Services Officer I 1 1 1 Clerk II 1 1 0 Clerk II Temp 1 1 1 Clerk III 3 3 3 Geographic Information Systems Analyst I 1 1 1 Geographic Information Systems Analyst II 1 1 1 Planner III 2 3 0 Planner IV 5 4 7 Planner V 7 7 6 Planner VI 3 2 2 Planning Program Manager 4 4 4 Private Secretary 1 1 1 Secretary to Board/Commissions 1 1 1 Secretary 1 1 1 Subdivision Applications Clerk 1 1 1 Tax Maps&Records Tech I 1 1 1 Tax Maps&Records Tech II 1 1 1 Tax Maps&Records Tech III 1 1 1 Tax Maps&Records Supervisor II 1 1 1 Zoning Clerk 4 4 5 Zoning Code Inspector I 2 2 0 Zoning Code Inspector II 1 1 3 Total 46 46 46 205 PLANNING COASTAL ZONE MANAGEMENT Program Description The Hawai`i Coastal Zone Management(CZM) Program is established by Chapter 205A, Hawai`i Revised Statutes (HRS). It is a comprehensive management guide for the beneficial use, protection, and development of Hawai`i's land and water resources. The State Legislature created the CZM Program as a shared management system with the State and County regulatory agencies. Through an agreement, the State of Hawai`i Department of Economic Development and Tourism, Office of Planning provides funds (State and Federal)to the County of Hawai'i to implement the CZM Program through the regulation of development in the Special Management Area(SMA) and Shoreline Setback Area(SSA). The Department assesses development proposals within the SMA and SSA for compliance with the CZM objectives and policies articulated in the HRS and determine whether the issuance of a SMA and/or Shoreline Setback Variance (SSV) permit is appropriate. As part of the agreement with the State, the County's responsibilities include: 1. Administration of the SMA and SSV permits,nonpoint source pollution issues, and other CZM-related matters. 2. Administer an ongoing monitoring and enforcement program. 3. Facilitate and support public participation in the CZM Program, as may be necessary. 4. Attend all CZM-related meetings, workshops, and seminars. 5. Coordinate, facilitate, and where possible, streamline the development review process. 6. Submit status and performance reports on a semi-annual basis to the Office of Planning. 7. Submit CZM performance measures report on an annual basis to the Office of Planning. Program Objectives 1. Process all SMA Permit applications in the required time limit as specified by law and the County's Rules and Regulations. 2. Process all SMA Assessments within the specified 35-day requirement. 3. Conduct site investigation of alleged violations within two weeks of receipt of complaints. 4. Monitor all CZM-related legislative bills during the State Legislative session and provide testimonies as needed(January to May). 5. Attend all Marine and Coastal Zone Advocacy Council (MACZAC) meetings, which are normally held every other month as budgetary constraints will allow.. 6. Attend all State Office of Planning's CZM County Directors meetings, Ocean Resources Management Plan policy and working group meetings and subcommittee meetings as budgetary constraints will allow. 206 PLANNING COASTAL ZONE MANAGEMENT Program Objectives (continued) 7. As a public participation measure, provide a written report to the State Office of Planning CZM Program of all SMA Permit applications and their status. 8. Continue to advertise Planning Commission agenda and hearing notices for all SMA and SSV Permit applications as required by law. 9. Provide the Office of Planning with semi-annual reports within seven days after December 31st, and June 30th of the Fiscal year.. 10. Continue to review Planning Commission and Planning Department Rules for compliance with enacted State laws and draft amendments to the rules for adoption. Program Highlights • Continue to update the GIS geodatabase of the Environmental Assessments/Environmental Impact Statements data layer. • Continue to update the shoreline public access inventory geodatabase. A brochure map for shoreline public access was completed and placed on the County's website. The department continues to update the brochure map when necessary. A consultant continues to conduct research to update the geodatabase and the brochure. • A consultant continues to develop a shoreline public access signage program for those access trails and areas indicated on the brochure map. • Hazard mitigation studies were completed and incorporated into the Multi-Hazard Mitigation Plan. • Enforcement and monitoring of activities within the Special Management Area have increased. • Participation in the Marine and Coastal Zone Advocacy Council (MACZAC), non-point source pollution, water quality, coastal erosion, Ocean Resource Management Plan(ORMP), and other committees continue. 207 PLANNING COASTAL ZONE MANAGEMENT Program Measures Program measures are included in the Administration and Planning program. Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 217,898.82 322,932 328,922 Operations 7,142.43 4,620 14,042 Equipment - - Program Total 225,134.98 327,552 342,964 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Request Request Senior Account Clerk 1 1 1 Clerk III 1 1 1 Planner III 1 1 1 Planner IV 2 2 2 Planning Inspector II 1 1 1 Total 6 6 6 208 POLICE POLICE DEPARTMENT SUMMARY Mission Statement The employees of the Hawai'i Police Department are committed to preserving the spirit of aloha. We will work cooperatively with the community to enforce the laws, preserve peace and provide a safe environment. Department Goals 1. To protect life and property and serve the community. 2. To actively involve the community in crime prevention programs. 3. To gather necessary evidence quickly for successful prosecution. 4. To expeditiously recover stolen property and contraband. 5. To enforce traffic laws. 6. To provide other services as necessary to promote efficient operation of the Police Department and provide for the overall safety of the community. Funding Source and Position Count General Fund $ 50,278,009 General Fund 712 Grant Revenue $ 3,072,050 Grant Revenue 6 Other $ 606,996 Other 2 Total Budget: $ 53,957,055 Total Number of Positions 720 209 POLICE POLICE COMMISSION Program Description The Police Commission is established under the Hawai'i County Charter to oversee the activities of the Police Department. It consists of nine citizens appointed by the Mayor from each of the nine County Council districts and confirmed by the County Council. The members volunteer their services and serve staggered terms of five (5)years each. The Police Commission has the following mandated responsibilities under the Charter: 1. To appoint and to remove the Police Chief. 2. To review the annual budget prepared by the Police Chief and possibly make recommendations about it to the Mayor and Managing Director. 3. To receive, consider and investigate charges brought by members of the public against the conduct of the Police Department or any of its members and to submit a written report of its findings to the Police Chief. 4. To advise the Police Chief on police-community relations. 5. To review the department's operations, as deemed necessary, for the purpose of recommending improvements to the Police Chief and the Managing Director. 6. To evaluate, at least annually,the performance of the Police Chief and submit a report to the Mayor, Managing Director and the Council. Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 1 1 1 Salaries and Wages 41,009.46 46,312 44,263 Operations 15,235.99 29,678 21,101 Program Total 56,245.45 75,990 65,364 210 POLICE ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION Program Description The division, under the direction of a Police Major, provides island-wide administration, direction and planning control and coordination of police services; and supports operating units through centralized Administrative Services Division. The division's support units include the Human Resources Section(Training, Community Relations/Research& Development, Worker's Compensation Safety Unit and Police Chaplains), Media Relations Officer, the Word Processing Center, Commission on Accreditation for Law Enforcement Agencies and Fiscal Section. Human Resources Section Responsible for all personnel actions,to include both external and internal recruitments for appointments to positions; management of personnel files; training of both sworn and civilian personnel; management of safety and workers' compensation files; conducting research to address issues facing the department; legislative actions; community relations; maintaining and updating departmental policies/rules/regulations; and other duties associated with providing administrative support to Operational Units. Personnel duties include managing and maintaining personnel files for employees; processing all documents and correspondence relating to personnel actions; providing management with recommendations and courses of actions involving personnel actions; and all related duties involving personnel issues. Responsibilities involving training includes facilitating and providing all entry level training for all Police Recruit Officers as well as facilitating the training of in-service personnel, both sworn and civilian. This unit also maintains and manages the files associated with training both sworn and civilian personnel throughout the department. Duties associated with Worker's Compensation Safety involve reviewing and investigating workers' compensation cases for alleged abuse; conducting department random drug testing program; coordinating and scheduling mandatory annual physicals; providing timely and comprehensive information on safety and health issues; and planning and conducting training classes on employee safety matters. As part of Research and Development, the duties involve addressing the overall needs and equipment requirements for the department: Conducting research and evaluation of equipment, uniforms,protective device;providing recommendations to minimize injury to personnel; researching and tracking of legislation that deal primarily with law enforcement issues;preparation of testimony for submittal; and assisting the CALEA Management team in maintaining the policy and procedures manuals. 211 POLICE ADMINISTRATIVE BUREAU - Services Administrative e ic Administrative Scees s Program Description (continued) Word Processing Center Under the direction of a Clerical Services Supervisor, fifteen (15) clerical staff personnel are responsible for the transcription of all narrative police reports dictated onto a digital recording system by sworn personnel. These reports, after approval, become the official document detailing criminal investigations conducted by the department. Finance Section The Finance Section,under the direction of the Accountant IV, is in charge of preparing the department's budget, maintaining its accounts, inventory control,processing payroll, maintaining personnel attendance records,purchasing supplies and equipment, distributing supplies to districts and bureaus, furnishing custodial and maintenance services,providing messenger and delivery service, providing department and subsidized vehicles with fuel and administering the Special Duty Program. Program Objectives 1. To accommodate at least 95%of request for Public Safety/Health Talks from the community. 2. To accommodate at least 95% of request for station tours for students and community members. 3. Conduct drug screening of all sworn personnel and initiate pre-employment testing of civilian personnel. 4. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and civilian positions within six months. 5. Improve competence and professionalism of sworn and civilian personnel through advanced equipment purchases and provide 5,566 hours of on-going training. 6. Maintain the level of proficiency in the Word Processing Center with a turnaround time of less than ten(10) days for processing reports. 7. Process 85%of requisitions received from districts and bureaus within a month. 8. Fill 90% of all special duty requests for officers. 9. Compile a listing of all outstanding leave papers and distribute to district commanders bi monthly. 10. Fill 90%of requests for storeroom supplies within the month. 212 POLICE ADMINISTRATIVE BUREAU - Administrative Services Program Highlights Human Resources Section In Fiscal Year 2010-2011,the Department realized the benefits of the aggressive Police Officer Recruitment campaign that was conducted in cooperation with the Department of Human Resources. The campaign initially involved a continuous open recruitment supported by media advertisements, participation by officers in career fairs, and school appearances. In May 2010, the final police entrance examination was administered to close the open recruitment campaign. For the third time in three years, the department filled all of the authorized sworn police officer positions in February 1, 2011. The Training Section conducted training for one recruit class (the 79th) consisting of 23 police officers during this fiscal year 2010-2011. These officers received a wide variety of training which included criminal investigations, principles of police patrol, interview and interrogation, forensic sciences, constitutional and citizen rights, federal, state and county statutes and a host of other subjects pertinent to law enforcement. In addition to academic training, police recruits received training in firearms use, arrest control techniques, use of the electronic control device and other related physical training in preparation of becoming a sworn police officer. Also during this year,the Police Department provided more than 10,889 hours of instruction and training to its sworn police officers and civilian employees. These training sessions covered a wide variety of topics selected to meet the department's three (3)primary training initiatives. To improve the overall quality of services the department provides to the Big Island community, all sworn personnel received 16 hours of instruction pertaining to Community Policing philosophies and strategies. This intensive training program covered: promoting community partnerships, strategies to facilitate change, crime reduction strategies,trust and consensus building skills,problem solving processes, and teaming concepts. In keeping abreast of the latest investigative techniques and law enforcement trends, detectives assigned to the Criminal Investigation section attended a wide variety of training courses which were provided by nationally recognized presenters. These specialized training sessions included DNA evidence collection techniques, death investigation, fraud and money laundering investigation, identification of psychological evidence, courtroom testimony and presentation, and advanced traffic crime scene investigation. 213 POLICE ADMINISTRATIVE BUREAU - Administrative Services Program Highlights (continued) The department's third training initiative was providing employee development training opportunities to both sworn and civilian employees during this fiscal year. The training topics ranged from effective communication, instructor development, customer service, technical and computer skills, managing multiple priorities, and ethics and professionalism. Word Processing Center The Word Processing Center is responsible for transcribing all narrative police reports that sworn personnel dictate into an internet/web-based Dictation Enterprise Platform system, which was implemented in September 2010 and replaced an aged and outdated on-site digital recording system. Throughout the 2010-2011 fiscal year, the Word Processing center worked long hours in an attempt to keep up with the high workload. The dictated reports transcribed by the Word Processing Center are routed via the Records Management System for officers' approval and timely prosecution. The reports become the official documents that detail the department's criminal investigations. The Word Processing Center is composed of one clerical services supervisor, one assistant clerical supervisor and 14 Clerk III staff members. More than 31,000 reports were transcribed totaling more than 315,000 minutes of dictation. Finance Section During Fiscal Year 2010-2011,the section staff kept busy in all areas including accounts payable and special duty. Accounts payable processed approximately 6,538 invoices, 9031 special duty requests, 17,639 Leave of Absence papers, and filled 1,332 Storeroom orders. ACCREDITATION SECTION The Accreditation Section is responsible for the process of obtaining law enforcement accreditation through the Commission on Accreditation for Law Enforcement Agencies, also known as CALEA. This office has created policies and procedures that meet or exceed that of any law enforcement agency, with the goal of being in compliance with the 463 law enforcement standards outlined by CALEA. It has created an intranet portal, designed to maintain records of policies and procedures received by members. The Accreditation Section is also in the process of developing a training module as a part of the intranet portal, where employees are trained and tested as required by CALEA. The implementation of the intranet portal will be cost effective, eliminating many of the functions associated with the development, distribution, and filing of documents. The Accreditation Section continues to lead the department towards CALEA Accreditation. The Self-Assessment Phase of the accreditation process began on May 6, 2010. During this phase, 106 revised General Orders were implemented, and more than 60 new policies were created and are in the process of being implemented. 214 POLICE ADMINISTRATIVE BUREAU -\Administrative Services Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Public Safety/Health Talks 100% >=95% >=95% Station Tours 100% >=95% >=95% Students&Community Members - Drug Screening(Sworn Personnel) 98.6% 100% 100% Recruitment(%of Staffing Sworn/Civilian) 97% 80% 100% Training Hours 10,889 5,566 5,566 Word Processing Center -turnaround time 19.3Days 10 Days 10 Days FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Finance Section Process Requisitions within the month 96.9% 85% 85% Fill Special duty requests 94.5% 90% 90% Collect/reconcile 85%of leave applications within month 93.4% 85% - Compile a listing of all outstanding leave papers and - - 100% distribute to district commanders bi monthly Fill 90%of requests for storeroom supplies within month 94.7% 90% 90% * Percentage does not include those sworn personnel unavailable for testing due to extended leave for entire calendar year. Program Expenditures (Special Duty) . .... FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 2 2 2 Salaries and Wages 59,500.29 84,626 83,732 Operations 514.63 25,374 23,264 Equipment - - - Program Total 60,014.92 110,000 106,996 Program Expenditures (Administrative Services) FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 264 264 266 Salaries and Wages 6,795,183.69 7,982,108 7,760,831 Operations 7,830,046.51 8,474,077 8,815,009 Equipment 208,332.66 144,700 394,700 Program Total 14,833,562.86 16,600,885 16,970,540 215 POLICE ADMINISTRATIVE BUREAU - Technical Services TECHNICAL SERVICES DIVISION Program Description The Technical Services Division, under the direction of a Police Major, consists of the Traffic Services, Records and Identification, Communications Maintenance, Communications Dispatch and the Computer Sections. The division provides technical assistance on traffic and motor vehicle safety and training; manages the police records and evidence storage; maintains the County's microwave radio system and the installation and maintenance of police mobile radios; administers central dispatch functions and provides technical support to the department's computer software and hardware systems. Program Objectives 1. Process and issue at least 95%of road closure permits within the month received. 2. Issue at least 95% of impound letters to vehicle owners within a week. 3. Issue at least 95% of traffic violation letters to vehicle owners within a week. 4. Process at least 95%of firearms permits within two weeks. 5. Complete at least 95% of requests for mobile radio systems per month. 6. Conduct at least 96 radio site inspections. 7. Process and dispatch personnel to 100% of calls for service received. Program Highlights Communications—Dispatch Center The Communications Dispatch Center continues to work with wireless service providers to enhance the Wireless Enhanced 9-1-1 (WE9-1-1) system deployed in April 2007. During 2010-2011 Fiscal Year,the Police Department worked with those service providers to deploy 19 new towers and 100 new sectors. continued maintenance of the data and cellular sites were conducted through audits of the data provided by the various wireless service providers. This process includes updating the geographic information system map layers and verifying the data that is displayed during a live 911 call. That helps the dispatchers determine the location of callers so they can send assistance to them. The Public Safety Answering Point(PSAP)tested a total of 109 sites and 575 sectors during 2010-2011 FY. Testing of these sites require that the database is updated and verified during the tests. The PSAP continues to edit and add new layers to the Positron mapping system which helps the 9-1-1 operator identify the location of a caller and provides other important data to the operator. 216 POLICE ADMINISTRATIVE BUREAU -Technical Services Program Highlights (continued) The Hawai`i Police Department completed the capture of the Pictometry"aerial mapping" data. Expanded imagery will allow the dispatchers to provide information to the first responders such as the terrain, number of residences, and heights of buildings to name a few. The complete Pictometry data set was received in May 2011 and it was subsequently deployed for the 9-1-1 center. During the 2010-2011 Fiscal Year,the Communications Dispatch Center received 119,699 emergency 9-1-1 calls, with 17.87 percent of those being transferred to the Fire Department. Requests for police service are made via the 9-1-1 emergency call system, the police non-emergency telephone line, and/or are reported directly to police officers or at the police station. All such requests are recorded, logged, assigned and documented by the Communications Dispatch personnel utilizing the Computer Aided Dispatch(CAD) system. There were a total of 198,384 CAD events that documented such requests. The Hawai`i Police Department continues to address the issues associated with the Master Street Address Guide (MSAG). A total of 3,553 transactions have been completed during the last fiscal year. These transactions include change of addresses, insertions/deletions of street records, and customer change reports. The Communications and Dispatch Section successfully completed three (3) Police Radio Dispatcher recruit classes to increase staffing. The Communications Dispatch Section received and processed a total of 447 9-1-1 tape requests from the Public, Prosecuting Attorney's Office and Police Officers--an increase of 45.1 percent compared to the 308 requests received in 2009. In March 2011, the Communications Dispatch Section deployed the Telex Radio System, which is a Radio over Internet Protocol (RoIP) solution, replacing the antiquated analog radio console. The new radio consoles will allow for added flexibility and coverage from the Communications—Dispatch Center. Records and Identification Section During fiscal year 2010-2011,the Records and Identification Section has been continuing with the scanning of reports that are still in hard copy form which are situated in folders and are stored in boxes. Previously, hard copy reports were placed on micro-film, reports up to 1990 are on micro-film. The current scanning project takes reports from hard copy form and places them on a high speed server, where the Records and Identification staff 217 POLICE ADMINISTRATIVE BUREAU - Technical Services Program Highlights (continued) can view the entire scanned report, as well as add additional documents to existing scanned reports. This saves space,time and cost for the Department, as well as the requestors. Thus far, nearly 800 banker-type boxes have been completed; each box contains approximately 200 reports. The project is grant funded and will approximately take another two (2) fiscal years to complete. Traffic Services Section During 2010-2011 Fiscal Year,the Hawai`i Police Department received $293,172.18 in federal grant funds, which the Traffic Services Section oversees, for traffic enforcement and equipment purchases to improve traffic safety. Police continued efforts to make Big Island roadways safer by using the grant funds to pay for overtime for checkpoints and other enforcement projects aimed at reducing injuries and death in motor vehicle crashes by increasing seat belt use rates, apprehending impaired drivers, and enforcing speed regulations and illegal "outlaw"road racing. Other Traffic Services Section highlights include 89 road closure permits issued, 546 violation letters sent out to motorist, 74 school crossing guard checks conducted, and 106 impound letters sent out to owners of abandoned vehicles. Traffic Services Section also oversees the School Crossing Guard Program and has a total of 40 allocated positions at various elementary schools throughout the Big Island. Computer Center The Hawai'i Police Department's Computer Center worked with Information Technology Department to convert North Hilo, South Kohala, Kea'au and Pahoa to the County's INET fiber network. Kealakehe is expected to be converted by the end of 2011. The INET fiber is not available in the Ka`u, Mauna Lani,North Kohala and Captain Cook districts. The department's core network router became obsolete and was replaced in August 2010. The new router provides approximately 200 percent more processing power and a higher level of security encryption that is compatible with the newer models of firewalls. 218 POLICE ADMINISTRATIVE BUREAU - Technical Services Program Highlights (continued) The Computer Center staff assisted with the following projects that are in various stages of completion: • County MPLS network installation, ongoing. • Hawai`i Integrated Justice Information Sharing —Hawai'i Criminal Justice Data Center, ongoing. • Pictometry implementation for Dispatch, March 2011. • Word Processing Center system upgrade completed, December 2010. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Road closure permits within a month (89)100% >=95% >=95% Impound letters within a week (106)100% >=95% >=95% Traffic Violation Letters within a week (539 of 546)98% >=95% >=95% Firearms permits within a month (2,627)100% >=95% >=95% Install mobile radio stations 99% >=95% >=95% Radio site inspections 128 >=96 >=96 Dispatch to calls for service 100% =100% =100% 219 POLICE CRIMINAL INTELLIGENCE UNIT AND INTERNAL AFFAIRS Program Description The Criminal Intelligence Unit(CIU) and Internal Affairs (IA) Division is under the direct management of the Police Chief. It is commanded by a Police Captain and maintains offices in Hilo and Kona. The Criminal Intelligence Unit gathers,maintains,and analyzes intelligence for the purpose of keeping police administrators informed about the extent,nature and characteristics of organized crime activity,drug trafficking organizations,as well as issues dealing with Homeland defense and dignitary protection assistance. The unit is also responsible for conducting criminal history checks for the department. Internal Affairs investigates allegations of misconduct by department members. These investigations seek to determine if not only misconduct occurred, but also the underlying reasons for errant behavior on the part of the employee. Investigations are also used to indicate the need for additional training and/or procedural changes. Program Objectives Criminal Intelligence Unit 1. Complete 90% of assignments within 30 days. 2. Complete 90% of criminal history checks of prospective employees of the department employees, as well as other federal, state and local law enforcement agencies within 30 days. 3. Develop, maintain and disseminate intelligence information, which can be utilized to produce no less than eleven(11) criminal investigations per month. 4. Compile, produce, analyze and forward to Police Administrators no less than 32 intelligence reports per month. 5. Provide assistance to other elements within the Police Department either through intelligence briefings on current crime trends and/or through no less than twelve (12) in-service training sessions per month. 6. Conduct four(4)presentations to semi-annual Statewide Inter-County Criminal Intelligence Unit(ICCIU) conferences on major criminal activity within this jurisdiction, along with gathering criminal intelligence from other jurisdictions, which may have a connection to our jurisdiction. 220 POLICE CRIMINAL INTELLIGENCE UNIT AND INTERNAL AFFAIRS Program Objectives (continued) Internal Affairs 1. Conduct complete and thorough internal investigations seeking a monthly clearance rate of 67%. 2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate of 85%. 3. Conduct no less than two monthly random and unannounced inspections of the different elements within the department to ensure compliance with rules and regulations. 4. Provide no less than three monthly in-service training sessions to other elements within the department to prevent and deter employee misconduct, as well as to ensure procedural compliance in the investigation of employee misconduct. 5. Compile and provide a yearly report to the State Legislature on certain specific aspects of discipline meted out by the department as required by law. Program Highlights Criminal Intelligence Unit(CIU) The Criminal Intelligence Unit provided intelligence information, which in whole or in part led to the initiation of 352 criminal investigations. The unit also submitted 382 intelligence reports. The unit conducted 499 criminal history investigations for prospective department employees, other designated employees, and prospective employees of other county, state, and federal law enforcement agencies. Internal Affairs Unit The Internal Affairs Unit conducted 26 administrative investigations, 56 internal inquiries into actions by police department personnel, and provided 39 in-service training sessions to employees. Internal Affairs also conducted 53 Quality Control and Compliance Inspections of various elements of the department to prevent the abuse, misuse, fraud and waste of department resources. 221 POLICE CRIMINAL INTELLIGENCE UNIT AND INTERNAL AFFAIRS Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Criminal Intelligence Unit Actual Budget Estimate Other Assignments (852)100% >=90% >=90% Criminal History Checks (499)100% >=90% >=90% Numbered Cases (352)267% >=132 >=132 Intelligence Reports 382 >=384 >=384 In-service Presentations 144 >=144 >=144 Presentations to ICCIU 4 >=4 >=4 FY 2010-11 FY 2011-12 FY 2012-13 Internal Affairs Actual Budget Estimate Internal Investigations 100% >=67% >=67% Internal Inquiries 86% >=85% >=85% In-service Presentations 39 >=36 >=36 Random Inspections 53 _ 24 24 Yearly Legislative Report 1 1 1 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 9 9 9 Salaries&Wages 691,886.90 730,480 720,628 Operations 16,807.17 21,020 12,850 Program Total 708,694.07 751,500 733,478 222 POLICE OPERATIONS BUREAUS Program Description CRIMINAL INVESTIGATION DIVISION The Criminal Investigations Division investigates all crimes of violence, theft, fraud, commercialized vice and narcotics; apprehends perpetrators of these crimes; and it compiles evidence and information for the prosecution of all persons charged with violations of criminal statutes. The division is also responsible for criminal investigations of police officers, while Internal Affairs conducts concurrent administrative investigations. This division is under the command of a Police Captain who oversees the operations of the respective Sections to include the Criminal Investigations Section(CIS) that includes the Crime Laboratory,the Juvenile Aid Section(JAS), and the Vice Section, which includes the "Ice"Task Force (ITF) and the Drug Interdiction Task Force (DITF). Criminal Investigation Section (CIS) The CIS is responsible for the investigation of all major crimes to include homicides, suspicious deaths, assaults, property crimes, identity thefts and fraud. Juvenile Aid Section (JAS) The JAS, under the command of a Police Lieutenant, is responsible for the investigation of cases involving juveniles as victims or perpetrators. Investigations conducted include assaults,property crimes, sexual assaults, domestic violence, gang activity and status offenses. The JAS also maintains two (2) specialized units consisting of the Sex Crimes Unit, specializing in sexual assault investigations, and the Domestic Violence Unit, specializing in domestic abuse cases. The General Detail Detective in JAS is assisted by a Police Officer III. This same unit is also responsible for overseeing Crime Reduction Units (CRU) in which personnel are temporarily culled from other sections in order to detect and investigate gang activity and underage drinking. The Police Officer III position in the unit is assigned to handle and work with a canine (certified scent-oriented canine)that assists police in locating missing children. Prior to October 1, 2010, the Juvenile Aid Section staffed a Sexual Assault Forensic Examiner(SAFE) Coordinator,who was a nurse examiner who specialized in forensic/medical examinations of victims of sexual assault and domestic violence. The SAFE Coordinator also actively recruited other nurses to become certified nurse 223 POLICE .._ .. .e OPERATIONS BUREAUS Program Description (continued) Juvenile Aid Section (JAS) continued examiners in the SAFE program to provide these services throughout the island. The Coordinator position is currently vacant due to the retirement of the SAFE Coordinator, however, Sexual Assault Nurse Examiners are still available to assist detectives in conducting forensic examinations on victims of sexual assault. A Victim Services Assistant remains on staff in the East Hawai`i Juvenile Aid Section. The assistant analyzes data on reported crimes of domestic violence and sexual assaults. In addition,the assistant serves as a liaison for the department with social service agencies and victims of family and sexual violence. Vice Section The Vice Section is responsible for the prevention and suppression of all forms of commercialized vice activity, including prostitution, gambling and illegal trafficking of narcotics. Special operations and covert programs are in place to combat the cultivation of marijuana and distribution of illegal drugs on the Big Island. Federal and State grants provide the necessary funding to accomplish our objectives. Vice officers belong to the Statewide Narcotics Task Force and Statewide Marijuana Eradication Task Force and are involved in joint operations with the Drug Enforcement Administration, Bureau of Alcohol, Tobacco and Firearms, Bureau of Immigration and Customs Enforcement, the United States Postal Service and the Federal Bureau of Investigation. The Vice Section is also part of the Hawai'i High Intensity Drug Trafficking Area(HIDTA) Task Force. The Vice Section(s) are augmented with an"Ice" Task Force (ITF) on each side of the island consisting of personnel from within the department. The primary goal of the Ice Task Forces are to identify, disrupt,prosecute and ultimately dismantle street mid- and upper-level drug trafficking organizations dealing crystal methamphetamine ("Ice"). The Area II Vice Section is supplemented with the Drug Interdiction Task Force (DITF), primarily responsible for investigating drug smuggling through the airports and other venues. The DITF is comprised of three (3) officers who are federally deputized to investigate, identify and apprehend individuals and organizations involved in the smuggling of illicit drugs into the County of Hawai'i. 224 POLICE OPERATIONS BUREAUS Program Description (continued) Crime Laboratory The Crime Laboratory performs a variety of physical, chemical, instrumental and microscopic analysis of evidence in connection with crime detection and law enforcement work. In addition, all of the criminalists assigned are required to provide court testimony whenever necessary in both state and federal courts. Patrol Divisions The Patrol Divisions, each under the command of a Police Captain,plan,proactively direct and coordinate functions toward the enforcement of federal, state, and county laws, the prevention of crime,the apprehension and custody of law violators and the development of partnerships between the community and the Hawai'i County Police Department. These divisions include the operating units from each of the police districts, Community Policing, Police Reserve Officers Program and the Traffic Enforcement Unit. The Patrol Divisions continue enforcement efforts through special projects such as sobriety checkpoints, seatbelt/child restraint checkpoints, high-speed enforcement, underage drinking deterrent programs and truancy deterrent programs. These special projects would not have been possible if not for federal and state grant funding. Community Policing Officers Community Policing for Area I is coordinated by a Police Lieutenant and consists of fourteen(14) Police Officer III (PO III) positions. These PO III positions are distributed as follows: (8)— South Hilo, (4)—Puna, (1)—North Hilo and(1)—Hamakua. The Community Policing Officers in Area I operate the mini-stations located at the Clem Akina Park, Mo`oheau Bus Terminal, Holomua Street, Waiakea-Uka Gym and Richardson Beach Park in South Hilo and in Honokaa town in Hamakua. Community Policing for Area II is coordinated by a Police Sergeant and consists of thirteen(13) PO III positions. These PO III positions are distributed as follows: (7)— Kona, (3)—South Kohala, (2)—Ka'u and (1)—North Kohala. The Community Policing Officers in Area II operate the mini-stations located at the Waikoloa Golf Course in South Kohala and Hale Halawai in Kailua-Kona. The School Resource Officer Program consists of six (6) PO III positions. These PO III positions are distributed as follows: (1)—Hilo Intermediate School, (1)—Waiakea Intermediate School, (1)—Honokaa High& Intermediate School, (1)—Pahoa High& Intermediate School, (1)—Kealakehe Intermediate School and(1)—Konawaena Middle 225 POLICE OPERATIONS BUREAUS Program Description (continued) School. These officers are tasked with providing law-related education, law-related counseling and law enforcement duties on their respective school campuses. The Hawai'i Isle Police Activities League (HI-PAL), consists of two (2) Police Officer II positions and(1) Recreation Director position. This proactive program is designed to encourage and engage youths to participate in constructive and supervised athletic activities. The goals of the program are to promote sportsmanship, benevolence, friendship, sociability, good will,tolerance and to provide a meeting place for the promotion of common interest of youths. The HI-PAL program runs activities throughout the calendar year. Traffic Enforcement Unit The Traffic Enforcement Unit(TEU) is comprised of a supervising sergeant and four(4) patrol officers in East Hawai'i and three (3)patrol officers in West Hawai'i. The unit is charged with enforcing traffic laws around the island and with investigating traffic deaths, utilizing specialized skills (i.e., computerized diagramming of accident scenes). Program Objectives 1. To achieve a burglary clearance rate of 30%. 2. To achieve a theft/auto theft clearance rate of 30%. 3. To achieve a robbery clearance rate of 60%. 4. To maintain a sexual assault clearance rate of 80%. 5. To attain at least a 65% service of court documents received. 6. To conduct 720 hard drug investigations (heroin, cocaine and crystal methamphetamine). 7. To recover 60,000 marijuana plants. 8. Crime Lab to achieve an assignment clearance rate of 90%. 9. HI-PAL to serve 60 youths in three age groups for each month and a 36%participation of "at-risk youths" out of all youths served. 10. Community Policing Program to complete at least 24 Problem-solving Activities and 24 Crime Prevention Activities annually through the development of partnerships directed at resolving community-police problems, resulting in the improvement of the quality of life for all citizens. 11. Community Policing Program to complete at least 48 Abandoned Vehicle/Beautification Projects annually through the development of partnerships with the community. 12. To provide at least four D.A.R.E. Curriculum(core classes) and/or training per month through the department's School Resource Officer Program. 226 POLICE OPERATIONS BUREAUS Program Highlights Criminal Investigation Section (CIS) The Area I Criminal Investigation Section (CIS) Detectives from the Area I Criminal Investigations Section investigate felony cases from Volcano to Honoka`a. There are 10 detectives permanently assigned to this section. The Criminal Investigations Section investigates all major crimes that occur in Area I that are not drug or sex crimes. Murder, attempted murder, assaults, forgeries and felony theft are just some of the crimes Area I CIS investigates. The Area I Criminal Investigations Section oversees a detail of detectives exclusively assigned to the district of Puna,these detectives attend patrol briefings in Puna and work directly with patrol officers. This special detail has three (3) full time detectives assigned, and their mission is to proactively combat crime in the Puna district. Among the many cases investigated by the Area I Criminal Investigations Section, Second-Degree Attempted Murder charges filed on a 50 year-old man, in a stabbing incident and First Degree Attempted Murder Charges,two counts of Second-Degree Attempted Murder, Reckless Driving and Harassment Charges filed on a 54 year-old main in a road rage incident. The Area II Criminal Investigation Section (CIS) On November 16, 2010, detectives with the Area II Criminal Investigation Section responded to a murder scene in Kailua-Kona, and subsequent investigation led to charges being filed for Murder in the Second Degree and Assault in the Second Degree.. On December 24, 2010, detectives with the Area II Criminal Investigation Section arrested and charged a male suspect with Attempted Murder and Assault in the First Degree. 227 POLICE OPERATIONS BUREAUS Program Highlights (continued) Juvenile Aid Sections (JAS) The Area I Juvenile Aid Section (JAS) Katie, a yellow Labrador retriever, is a"scent-discriminating"tracking canine assigned to JAS Area I. Canines for Kids donated Katie to the Police Department in 2006 and the Missing Children Center of Hawai`i and the Children's Justice Centers of Hawai`i provided additional funding. Katie's primary duties are to assist in locating missing children and Alzheimer's patients, although she may be called upon to trail criminal suspects. Tucker,the Department's first missing persons canine, was retired because of health problems. During the 2010-2011 fiscal year, JAS Area I detectives investigated 839 cases, including sexual assaults, domestic violence and related cases, and other crimes, such as burglaries, robberies and status offenses. Control of a Propelled Vehicle, Kidnapping, Assault, Terroristic Threatening, Robbery and Runaway cases were deferred to the Prosecutor's Office. The Area II Juvenile Aid Section (JAS) During fiscal year 2010-2011, the Area II Juvenile Aid Section investigated 744 cases to include, sexual assaults, domestic violence and other crimes against women, child pornography and other juvenile-related crimes to include burglaries, robberies,thefts, child abuse and neglect and other status offenses. Vice Section The Area I and Area II Vice Section The Hawai`i Police Department Vice Sections seized almost a half-million dollars street value of Crystal Methamphetamine during the 2010-2011 fiscal year in their efforts to disrupt the use, distribution, and importation of"ice" into our county. The abuse of pharmaceutical prescriptions drugs, or pharmaceutical diversion,has become an alarming drug threat in the United States, and Hawai`i County has not been excluded from that trend. 228 POLICE OPERATIONS BUREAUS Program Highlights (continued) The Hawai`i Vice Section reports that pharmaceutical drugs, legally prescribed or diverted are present at 90%of their search warrants executed for illegal narcotics. Most commonly recovered pharmaceutical drugs during these investigations are oxycodone, hydrocodone, methadone, and illegal steroids. Hawai`i Vice Officers have recovered over$14,000 in street value alone of diverted pharmaceutical prescription drugs while executing search warrants for crystal methamphetamine and commercial marijuana grow operations during fiscal year 2010- 2011. The fact that the abuse or diversion of these pharmaceutical drugs are being committed by persons with legal prescriptions makes these types of investigations that more difficult. Vice officers belong to the statewide Hawai`i Narcotics Task Force and are involved in joint operations with the Drug Enforcement Administration, Immigration Customs Enforcement, and the Bureau of Alcohol, Tobacco, Firearms and Explosives. The Vice Sections also are a part of the Hawai`i High Intensity Drug Trafficking Area(HIDTA) Task Force. The Hawai`i Police Department's Vice Sections continually strive to identify, infiltrate, and dismantle drug trafficking organizations in Hawaii County from the street to the highest level. Crime Lab During the 2010-2011 fiscal year, the Crime Lab cleared 1,343 cases. The Crime Lab has not had a back log of assigned cases, with back log defined as cases not completed within 30 days of assignment. Within these past few years,the Crime Lab has been working on updating and revising laboratory procedures and safety manuals in preparation for eventual lab accreditation. Personnel are also certified, or in the process of studying to be certified, in their forensic discipline by 2014. 229 POLICE OPERATIONS BUREAUS Program Highlights (continued) The Crime Lab's responsibility of providing scientific support in investigations has improved the quality of crime scene and fatal traffic accidents investigations by providing personnel who are well trained in the updated techniques and standards of crime scene investigations. Scientific support at crimes scenes is part of the Hawai`i Police Department's Criminalist job description, consistent with the old general criminalistics description prior to1970. The department's Criminalists, with little to no training, would assist in crime-scene processing, in addition to their regular drug analysis, latent print, and firearms responsibilities. Forensic Science disciplines have become very specialized. Evidence Specialists, also known as Crime Scene Investigators, Evidence Technicians, etc., belong to a recognized discipline, as are Drug Analysis, DNA Analysis, Firearms & Toolmarks, Questioned Documents, Trace &Arson, and Latent Print Examiners. Patrol Divisions The South Hilo Patrol Division During fiscal year 2010-2011, the Department of Public Safety's Sheriff's deputies and the Hawai`i Police Department continued their combined efforts to reduce the increasing backlog of outstanding bench warrants and to improve court document service, especially in the area of court-ordered restraining orders. Their efforts led to the serving of 4,183 out of the 4,407 court documents received. This reflects a 95 percent service rate, compared with 90 percent the previous year. During the 2010-2011 fiscal year, the number of major traffic accidents in South Hilo had a slight decrease from 416 to 409. This decline is a result of an increased enforcement effort which resulted in 1,876 more citations (a 13.5 percent increase) from the previous year. In addition, an aggressive effort to apprehend drunk drivers resulted in the arrest of 414 drunk drivers-109 more (37 percent increase)than the previous year. The South Hilo communities experienced a significant decline in the number of thefts and other related crimes. Reported thefts decreased by 23 percent and auto thefts decreased by 29 percent. A 47 percent theft clearance rate was obtained for this fiscal year—a 2 percent increase from the previous year. Robberies were down 30 percent along with burglaries that came in at 12 percent fewer than the previous year. The burglary clearance rate, like the theft clearance rate, also improved to 35 percent—a one percent increase from last year. 230 POLICE OPERATIONS BUREAUS Program Highlights (continued) South Hilo Patrol officers are committed to upholding the department's core values, mission and vision statements. Their dedication and commitment is exhibited in their daily and seemingly routine investigations, which directly contribute to the prevention of crime as reflected in the substantial decrease in reported crimes. The following is just one example: • During Memorial Day Weekend, officers responded to a report of two (2) males in the YWCA parking lot going from car to car checking doors. One of the males reportedly had his hands wrapped in cloth while pulling door handles. One of the males was observed opening one of the car doors, and he was seen removing an umbrella while the other stood as a look-out. Both were then observed by a witness leaving on foot heading towards Kapi`olani Street. • Responding officers combed the area and located two (2)males on Kapi`olani Street, matching the description of the suspects. The witness was able to identify the suspects, one (1) adult male and one (1)juvenile male, and they were subsequently arrested. Using experienced interrogation techniques,the officers were able to obtain a confession, including the use of a t-shirt over their hands to conceal fingerprints. The Puna Patrol Division Fiscal Year 2010-2011 saw the completion and opening of the new Puna Police Station with central district operations moving to Pahoa in May 2011. The new Five Million Dollar structure shares space with Department of Motor Vehicles/Driver's Licensing. Another benefit provided to citizens in the community is the availability to register firearms at the new Police Station, saving a long drive to Hilo. Community Policing Officers assisted in providing a police presence in Kalapana as the ongoing eruption moved into the residential area resulting in an increase of visitors to the area. They also worked with landowners and farmers with the problem of illegal hunting on private land. Overall criminal cases initiated in FY 2010-2011 decreased by 5%, 355 cases below the previous year(FY 2009-2010) with a total of 6,265 cases drawn compared to 6,620 the 231 POLICE OPERATIONS BUREAUS Program Highlights (continued) year before. There was a decrease in the amount of crimes reported in 10 categories over previous year, four(4) categories increased (however, two (2) of these could reasonably be attributed to proactive efforts by the police as they consist of DUI and Drug cases) and one (1)remained the same. Significant differences were noted in property crimes as well as Driving Under the Influence cases: • Burglaries down by 30% (333 reported, 138 cases below previous of 471). • Financial crimes down by 32% (154 reported, 72 cases below previous of 226). • Thefts down by 12% (754 reported, 103 cases below previous of 857). • Driving Under the Influence cases up by 30% (211 generated, 64 above previous 147). The North Hilo Patrol Division In Fiscal Year 2010-2011, the North Hilo District had a decrease in reported burglaries, responding to eight(8). Of those, four(4)were cleared. Theft cases, however, showed an increase, with 65 cases compared with 39 last year. Officers were able to clear 11 theft cases. Total traffic citations issued decreased over the previous fiscal year. There were 1,131 total citations issued, compared with 1,613 last year. The district also logged 40 major traffic crashes,three (3) fewer than the previous year. There was one (1) fatality. The Laupahoehoe Point Memorial event brought the entire community together for a poignant reminder of the devastation caused by the 1946 tsunami. Students from Laupahoehoe School contributed to the park doing beautification projects after the ceremony. Police officers from the district take part in the event every year, assisted by community policing officers from Hilo. The Hamakua Patrol Division Hamakua Police ended the 2010-2011 fiscal year with a decrease in burglaries, having 18 reported burglaries compared with 30 from the previous fiscal year. Eleven of the burglaries were cleared for a clearance rate of 61 percent. Thefts were down 12 percent from the previous year, and the district had a 63 percent clearance rate for theft cases. Traffic enforcement was a focal point in the Hamakua and, although speeding enforcement was down from the previous fiscal year, major traffic collisions were also down, with 41 crashes this year compared with 74 in FY 2009-2010. There were two (2) traffic fatalities recorded for the year. 232 POLICE OPERATIONS BUREAUS Program Highlights (continued) The Kona Patrol Division During fiscal Year 2010-2011, Captain Samuel Kawamoto was commander of the Kona District, bringing his leadership experience from community policing principles and as commander of the Special Response Team. Kona patrol officers continue to use community policing techniques and philosophy, which is a proactive type of policing together with crime reduction projects, traffic enforcement projects, and special enforcement units. This type of proactive policing has made an impact in reducing crime, criminal activity and traffic awareness. Kona patrol officers and special enforcement units continue to focus on violations that contribute to traffic accidents. Officers initiated 591 DUI-related cases compared with 599 DUI-related cases the previous fiscal year. This continued proactive approach to traffic safety led to a reduction of fatal traffic collisions from 13 in fiscal year 2009-2010 to nine (9) fatal traffic collisions in fiscal year 2010-2011. The widespread commitment of Kona patrol to enforce drinking and driving laws was instrumental in the reduction of these fatal traffic collisions. Mothers Against Drunk Driving (MADD)presented the Kona District with an Outstanding Service Award for exceptional dedication and service to the community. The Organization expressed sincere appreciation to support their mission by having overall consistency within the Kona district in enforcing drinking and driving laws. The Special Enforcement Unit(SEU) continues to operate in area II, drawing officers from various Area II operations, such as Community Policing, Patrol, and the criminal Investigation Division. The unit used Community Policing philosophies and strategies to reduce calls for service to patrol and improve community satisfaction and quality of life. The Special Enforcement Unit continuously analyzed information obtained through intelligence gathering provided from the community, merchants, officers and other sources to identify and detect criminal trends for early intervention, which is crucial in curtailing crime. Unit team members review all intelligence and formulate proactive approaches to the indentified problems. Once particular suspects are identified, the unit then accelerates investigations to identify criminal activities and expedite the judicial process of persons who may be responsible for these crimes. This strategy minimizes the number of property crimes committed by those persons. 233 POLICE OPERATIONS BUREAUS Program Highlights (continued) The implementation of the Special Enforcement Unit was instrumental in the reduction of such property crimes as Burglaries, which were reduced from 234 reports in fiscal year 2009-2010 to 184 reports in fiscal year 2010-2011. Vehicle Break-ins also decreased from 229 reports in fiscal year 2009-2010 to 141 reports in fiscal year 2010-2011, a 38% reduction. The South Kohala Patrol Division Residents in the South Kohala district were impacted during this fiscal year with 124 Unauthorized Entry to Motor Vehicle incidents as compared to 83 the previous fiscal year. A majority of these incidents occurred within the Waikoloa area. South Kohala patrol officers took a problem-solving approach to analyze the cases and resulted in focusing one suspect. This particular individual eventually was arrested and charged for several Unauthorized Entry of a Motor Vehicle incidents, Robbery, Trespass and Theft. The South Kohala District also experienced a decrease in 37 reported burglaries, as compared to 67 during FY 2009-2010. Furthermore,the district realized a clearance rate of 18%, which is credited to good investigation by both patrol and CIS personnel. South Kohala patrol officers, in their efforts to reduce major traffic collisions on the highways in the district, issued 5,543 citations this fiscal year as compared to 5,503 during FY 2009-2010. However,the district realized an increase in major collisions during FY 2010-2011, 131 as compared to 114 in FY 2009-2010. Reported theft cases increased slightly during this fiscal year to 228, as compared to 242 during FY 2009-2010. A clearance rate of 49%is attributed to our patrol officers' investigative efforts. Additionally,there were 86 reported shoplifting incidents this year as compared to 71 during FY 2009-2010. The North Kohala Patrol Division During the 2010-2011 fiscal year,the community of North Kohala showed a drop in the number of reported burglaries (14 compared with 28 last year), assaults (22 compared with 36 last year) and thefts (65 compared with 70 last year). This decrease was credited to the community being more involved with home security and reporting suspicious activity. The number of traffic accidents decreased slightly from 80 reported accidents the previous year to 75 during the 2010-2011 fiscal year. 234 POLICE OPERATIONS BUREAUS Program Highlights (continued) The second"Kohala Grad Night Project"was again a success due to the North Kohala community and our district's community policing officer. Nearly 100 percent attendance was achieved with only four(4) students missing out on the night's fun and activities. Each event keeps getting better, and plans for the next event are already under way. As usual,the community policing officer has worked with the community on annual events like the Kamehameha Day Parade, Skate Day, Easter Egg Hunt and Toys for Tots. As part of a community project, our community policing officer helped to coordinate the opening of the new library in October. To mark the opening of the library a"Huki-Puke" was held. This event called for the passing of thousands of books from the old library in Kapa'au to the new library in Hawi. Thousands of people lined up along a nearly two- mile-long stretch of Akoni Pule Highway,passing the books one at a time, hand-to-hand, like the old Hawaiians passing stones to build the heiau in Kawaihae. This was later followed by the grand opening and dedication of the library by the governor. Other significant events that occurred in North Kohala during the year were: • The execution of two (2) separate search warrants in North Kohala which resulted in the arrest of two (2)people for numerous drug offenses and the forfeiture of an automobile and more than$10,000 in cash. • Two (2) separate traffic fatalities occurring on private roads that resulted in the death of a 26-year-old man and a 16-year-old girl. The Ka'n Patrol Division Over the fiscal year 2010-2011, officers investigated 69 major traffic accidents, a slight decline from the 75 investigated in fiscal year 2009-2010. Traffic enforcement was a focal point as officers issued over 3,000 citations; of those, 641 were for speeding and 200 were for Seatbelt or Child Restraint. Emphasis on traffic enforcement has contributed to the decline in major traffic accidents over the past three (3) years and plays an important part in keeping our roads safe for our community members and visitors alike. Police officers were responsible for investigating nearly 1,300 incidents in the Ka`u District. Officers investigated 59 burglaries, down from 61 the previous year; the number of Theft and Unauthorized Entry into Motor Vehicle cases also declined slightly from 172 to 168. Well established and active Neighborhood Watch groups in the Discovery Harbour and the Hawaiian Ocean View Estates Subdivisions are vital in keeping our communities safe. 235 POLICE OPERATIONS BUREAUS Program Highlights (continued) Community members from the Hawaiian Ocean View Estates Subdivision, as well as representatives from the Police Department, Prosecutors Office, Mayors Office, County Council and Department of Environmental Management, have worked together in an effort to reduce illegal dumping. They have developed community-based strategies which have been implemented to increase awareness and worked to clean up illegal dump sites throughout the subdivision. The most significant events occurring during Fiscal Year 2010- 2011 were: • In August 2010, Ka'u patrol officers, with the assistance of Area II Vice Officers, prepared and executed a search warrant at a residence in Wai`ohinu. This resulted in the recovery of 555 marijuana plants, 6.7 grams of heroin, a small amount of crystal methamphetamine, 15.2 grams of dried processed marijuana and related drug paraphernalia. An adult male and female were arrested and charged for numerous drug-related offenses. • In September 2010, Ka'u Patrol Officers investigated a Burglary and Robbery that occurred in the Hawaiian Ocean View Estates Subdivision wherein a backpack, jewelry, silver coins and medical marijuana were removed. The efforts of the Ka'u patrol officers resulted in the arrest of the suspects and the recovery of some of the stolen items. • In April 2011 Ka'u Officers received information from a citizen in regards to indoor marijuana cultivation at a residence in Hawaiian Ocean View Estates. A search warrant was executed and officers found over 70 marijuana plants, a small amount of dried marijuana as well as other drug paraphernalia. Community Policing Officer(CPO)/School Resource Officer(SRO)/HI-PAL Programs During the fiscal year, our Community Police Officers, School Resource Officers and Hi- PAL staff continued to pursue partnerships with community groups in a collaborative effort to address substance abuse, homelessness, mental health issues, crime, homeland security, lack of youth activities and numerous other issues. The Community Policing Section strengthened its Bicycle Patrol numbers with the addition of four(4), in-house, Law Enforcement Bicycle Association(LEBA) certified instructors. There are a total of 30 certified officers island wide, including three (3) sergeants and a lieutenant. 236 POLICE OPERATIONS .�. .�,w. _w..w._.�., , .._..�,__ NS BUREAUS Program Highlights (continued) The Area I Community Policing Section has effectively used the bike patrol presence to address street level crime in Downtown Hilo, Pahoa Town and at community events. The Area II Community Policing Unit was tasked with the implementation of the Special Enforcement Unit and Bicycle Patrol to address reoccurring problems,public complaints, special events, and property crimes in Kona.The re-introduction of the Bicycle Patrol has been a welcome sight in Kailua Village and at special events. The Bicycle Patrol has developed a close working partnership with the community,businesses and visitors to Kailua-Kona. The Kona Bicycle Patrol enhances the bicycle patrols that began in East Hawai`i during the previous fiscal year. Officers on Bicycle Patrol address liquor enforcement, drug enforcement,traffic enforcement, parking problems,public nuisances, pedestrian safety and safety of our visitors—especially on days when the cruise ships arrive. Bicycles give officers the advantage of speed, stealth and the ability to conduct surveillance. Bicycle Patrol reinforces the department's Vision Statement of providing a safe place to live, visit and conduct business. Our School Resource Officers are stationed at six (6) intermediate schools throughout the island and also reach out to students at many feeder schools. The school is considered a community within a community, and with law enforcement present, it becomes a more complete community. The School Resource Officers wear three (3)hats: law enforcement officer, teacher and counselor. They deal with crimes on campus,teach classes to students, provide presentations when requested and act as liaisons between the school and the police department. These officers continue to provide D.A.R.E. classes, law-related training, counseling and mentoring to students daily and are involved in school intramural activities. 237 POLICE OPERATIONS BUREAUS Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Criminal Investigation Section Robbery Clearance Rate 61.4% 60% 60% Juvenile Aid Section Sexual Assault Clearance Rate 67.22% 80% 80% Vice Section Hard Drug Cases 885 >=760 >=760 Marijuana Cases 10,192 - - Crime Laboratory Assignment Clearance Rate 96.69% 90% 90% HI-PAL Participation in 5-8 age group - >=240 >=240 Participation in 9-12 age group - >=240 >=240 Participation in 13-17 age group Total 10,079 >=240 >=240 "At risk"Youth Participation 42.9% 30% 30% Presentations/Clinics 24 24 24 Community Policing Program D.A.R.E Curriculum or In-Service Training 375 48 48 Problem Solving Activities 455 24 24 Crime Prevention Activities 327 24 24 Abandoned Vehicle/Beautification Projects 332 48 48 Traffic Enforcement Unit(TEU) DUI Checkpoints 86 >=84 >=84 DUI Arrests 338 n/a* n/a* Roadside Screening 88 >=72 >=72 Moving Citations 7,305 n/a* n/a* Regulatory Citations 4,073 n/a* n/a* Departmental(Islandwide)Measures DUI Arrests 1,468 n/a* n/a* Traffic Citations Issued 61,947 n/a* n/a* Burglary Clearance Rate 18.55% 30% 30% Theft/Auto Theft Clearance Rate 36.02% 30% 30% Court Documents 68.73 65% 65% n/a*=Statistical information,no projected numbers provided as the department does not support a quota system for citations or arrest. 238 POLICE OPERATIONS BUREAUS Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Operations Bureau Actual Budget Request Number of Positions 432 432 441 Salaries and Wages 28,535,894.22 29,742,708 29,383,960 Operations 1,969,109.58 2,135,449 2,209,945 Program Total 30,505,003.80 31,878,157 31,593,905 HI-PAL Number of Positions 3 3 3 Salaries&Wages 175,489.93 180,383 178,472 Operations 23,536.02 28,530 17,500 Program Total 199,025.95 208,913 195,972 239 POLICE MISCELLANEOUS Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request JPO Supplies - 1,000 - Investigating Cause of Death 439,229.00 465,000 460,000 Training Account 58,442.78 120,000 120,000 Police Sobriety Test 79,869.00 95,000 90,000 Byrne Memorial Grants(County Match) - 28,750 28,750 Asset Forfeitures 122,182.31 500,000 500,000 Police Private Contributions - - 20,000 Total Miscellaneous 699,723.09 1,209,750 1,218,750 240 POLICE . anuu. uu muww. .. aa..w. µ ..,_ GRANT REVENUES Program Description To continue active efforts in obtaining funding through Federal- and State-Sponsored Grants to augment the department's budget in the areas of: 1. To continue providing for Community Relations, DARE and Youth Programs. 2. To provide Investigative Operations personnel with specialized training and equipment dealing with Drug Enforcement. 3. To provide necessary equipment,manpower, training and for public education in dealing with Traffic Enforcement,to include speeding violations, drunk driving, seatbelt enforcement and motor vehicle occupant protection. 4. To provide personnel and SAFE nurses with the necessary equipment,training and supplies to deal with sexual assault and domestic violence. Program Objectives 1. HI IMPACT(Hawai'i HIDTA $125,000) - To combat the methamphetamine (ICE) problem in the County of Hawai'i by conducting various sting operations. 2. Statewide Narcotics Task Force (State Department of the Attorney General $12,500) - For multi jurisdictional task force programs that integrate federal, state and local drug law enforcement agencies and prosecutors for the purpose of enhancing inter-agency coordination and intelligence gathering and facilitating multi jurisdictional investigations. 3. Occupant Protection(State Department of Transportation$72,000) - To conduct seatbelt enforcement and child restraint roadblocks. 4. High Speed Enforcement (State Department of Transportation $98,050, funding to provide for additional enforcement dealing with speeding violations. 5. Click-It-or-Ticket(State Department of Transportation $15,500) -To reduce fatalities and injuries to front and rear seat occupants under the age of 17 by increasing seatbelt usage and awareness of state laws. 6. Roadblock Program(State Department of Transportation, Sobriety Checkpoint $144,000)to conduct DUI roadblocks to minimize fatalities and injuries. 7. Traffic Investigation(State Department of Transportation $20,000) - To reduce the number of alcohol-related fatalities and injuries, increase public awareness, and provide a constant deterrence against drunk driving. 8. Aggressive Driving Projects (State Department of Transportation $55,000) -To reduce the number of alcohol-related fatalities and injuries, increase public awareness and provide a constant deterrence against impaired driving. 9. Data Records (State Department of Transportation$78,000) - To establish a statewide traffic data system and to ensure compliance with national standards. 241 POLICE GRANT REVENUES Program Objectives (continued) 10. SAFE Standby Pay (State Department of the Attorney General $40,000) - To improve the department's response to violent sex crimes, physical abuse and crimes of violence against women. 11. SAFE Training(State Department of the Attorney General $55,000) - To improve the department's ability to respond to violent crimes against women primarily sexual assault, with associated domestic violence and physical abuse. 12. Specialized Investigative Training (State Department of the Attorney General $55,000) - To improve the department's ability to respond to violent crimes against women through ongoing specialized training of the JAS detectives. 13. Justice Assistance Grant(U.S. Department of Justice $125,000) - To provide technological improvement and training that will benefit law enforcement and the prosecution of cases. 242 POLICE GRANT REVENUES Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 3 3 0 Salaries and Wages 368,389.34 35,064 0 Operations 3,154,319.54 2,953,436 3,072,050 Equipment 332,881.73 - - Program Total 3,855,590.61 2,988,500 3,072,050 243 POLICE POLICE Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Police Chief 1 1 1 Deputy Police Chief 1 1 1 Assistant Police Chief 3 3 3 Accountant I 1 1 1 Accountant III 1 1 1 Accountant IV 1 1 1 Account Clerk 5 5 5 Assistant Clerical Supervisor 1 1 1 Clerical Services Supervisor I 1 1 1 Clerical Services Supervisor II 2 2 2 Clerk III 23 23 23 Clerk III(Temp) 2 2 2 Community Based Traffic Safety Coordinator 1 1 1 Criminalist II * 2 2 2 Criminalist III * 1 1 1 Custodian-Groundskeeper I 4 4 4 Custodian-Groundskeeper I(1/4T) 4 4 4 Custodian-Groundskeeper I(1/2T) 1 1 1 Information Systems Analyst V 1 1 1 Information Systems Analyst IV 1 1 1 Detective 41 41 41 Fingerprint Classifier II 1 1 1 Fingerprint Technician 1 1 1 Firearms Registration Clerk 1 1 1 Human Resources Technician I 1 1 1 Human Resources Program Specialist 1 1 1 Police Cadet(Hrly) 24 24 24 Police Captain 11 11 11 Police Documents Clerk 1 1 1 Police Evidence Custodian 4 4 4 Police Evidence Specialist I(Temp) 2 2 2 Police Investigative Operations Clerk 6 6 6 Police Lieutenant 21 21 21 Police Major 4 4 4 Police Officer III(Temp) 30 30 30 Police Officer II 315 315 315 Police Officer I - - 6 Police Officer I(Temp) 43 43 37 Police Operations Clerk 6 6 6 Police Radio Dispatcher III(Temp) 6 6 6 Police Radio Dispatcher II 34 34 34 244 POLICE POLICE Personnel Position Summary (continued) Police Records Analyst 1 1 1 Police Records Clerk 9 9 9 Police Sergeant 35 35 35 Polygraph Examiner 1 1 1 Public Relations Specialist 1 1 1 Radio Technician I 4 4 4 Radio Technician II 1 1 1 School Crossing Guard(1/4T) 40 40 40 Secretary 5 5 5 Secretary to the Chief of Police 1 1 1 Senior Account Clerk 1 1 1 Senior Clerk-Stenographer 2 2 2 Senior Police Records Clerk 1 1 1 Sexual Assault Forensic Nurse Coordinator 1 1 1 Storekeeper 1 1 1 Storeroom Clerk 1 1 1 Supervising Police Radio Dispatcher 4 4 4 Victims Services Assistant(Temp) 1 1 1 Total 720 720 720 245 This page intentionally left blank 246 PROSECUTING ATTORNEY PROSECUTING ATTORNEY DEPARTMENT SUMMARY Mission Statement The Office of the Prosecuting Attorney pursues justice with integrity and commitment. Department Goals 1. To strive for just disposition of criminal cases and promote public safety and order through timely, efficient, and effective prosecution. 2. To ensure that victims and witnesses of crimes are treated with respect, courtesy, and sensitivity in their cooperation with criminal prosecution. 3. To improve the criminal justice system by identifying areas of need and working collaboratively with other criminal justice agencies and the community. 4. To encourage and promote crime prevention and early intervention initiatives to improve the quality of life on the Big Island. 5. Identify, promote and implement new and innovative approaches to solving crime problems. Funding Source and Position Count General Fund $5,566,689 General Fund 83 Grant Revenue $1,975,000 Grant Revenue 26 Other $250,000 Other _ Total Budget: $7,791,689 Total Number of Positions 109 247 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Description The Office of the Prosecuting Attorney is charged with the duty to see that the laws are faithfully executed and enforced within the County of Hawai`i. Violations of State and County laws, ordinances, rules and/or regulations are prosecuted on behalf of the community. The deputy prosecuting attorneys prosecute cases in the Family Courts, seven District Courts and four divisions of Circuit Courts in Hawai`i County. This involves all criminal matters including preliminary hearings, grand jury sessions, arraignment calendars, motions, hearings, pretrial conferences and trials. In addition, they handle all appeals before the Hawai`i Appellate Courts as well as the Federal Appellate Courts. Deputy prosecutors screen all criminal referrals made by police and other law enforcement agencies and are available 24 hours per day seven days a week for juvenile detention and felony conferrals. The Office continues its efforts to attend to the needs of victims and witnesses as they go through the criminal justice process. The Office seeks victims' input for and notifies victims of case disposition. The Office provides training for staff to maintain and improve their specialized skills. In addition,the Prosecuting Attorney deputies and staff provide training for police recruits and refresher training for police officers as well as to other law enforcement agencies and community organizations. The Deputy Prosecutors participate in career fairs and job shadowing and prepare appropriate educational presentations to students and faculty on the justice system, careers as a prosecutor and the risks and consequences of involvement in illegal activity. In an effort to reduce crime and promote public safety the Office is actively involved in several initiatives that address juvenile delinquency and promote community involvement in identifying and addressing public safety issues. The Office is actively supporting the Big Island Juvenile and Adult Drug Court and Adult Mental Health Jail Diversion Program. These programs strive to balance the individual service needs of the individual, the legal requirements of the courts, and the safety needs of the community. Whenever possible, the Office seeks funding for specialized units and demonstration projects. 248 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Objectives Core prosecution and victim services: 1. Attend all courts in the County and prosecute all violations of State and County laws, ordinances and regulations. 2. Maintain a professional, dedicated and trained staff to carry out the duties of the Prosecuting Attorney as defined under the County Charter. 3. Attend to the needs of victims and witnesses as they go through the criminal justice system to include providing case information, assistance with restitution and crime victim compensation and referrals to appropriate agencies. 4. Implement criminal case processing improvements utilizing technology. Generate 50%of contempt of court complaints electronically. 5. Expand implementation of the Document Management System to generate 25% of discovery electronically. 6. Provide statewide Traffic Safety Resource Prosecutor to develop effective enforcement strategies to reduce highway offenses and traffic crashes. 7. Implement Elder Abuse and Fraud project to address neglect,physical abuse, sexual abuse and financial exploitation of our elderly community. Improving the criminal justice system: 1. Coordinate two training/educational workshops to improve the criminal justice system. 2. Meet quarterly with the Hawai`i County Police Department to discuss joint initiatives,policies, and procedures to improve investigations and prosecutions. 3. Meet monthly with the police, courts, Children's Justice Center, Sexual Assault Nurse Examiners (SANE), Department of Health, service providers and others to improve handling of domestic violence, child abuse and sexual assault cases. 4. Meet quarterly with Hawai`i criminal justice agencies to discuss appropriate interventions and consequences for offenders. Community initiatives to promote crime prevention and intervention and other efforts: 1. Support juvenile delinquency prevention and intervention initiatives. 2. Support domestic and family violence prevention and intervention initiatives. 3. Support neighborhood watch and other community based crime prevention and education initiatives. 4. Coordinate two training/educational workshops to promote crime prevention and early intervention initiatives. 5. Assume support of the Committee on the Status of Women, formerly under the Mayor's Office. 249 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights Traditional prosecution: 1. Processed 17,795 in-custody, bailout and referral cases 2. Serviced 2,374 court calendars for circuit court, district court, family court, drug court and mental health court for Hilo, Kona, Puna, S. Kohala,N. Kohala, Hamakua and Ka'u. 3. Issued 704 administrative subpoenas. 4. Represented the State in 59 appellate and post conviction proceedings. 5. Participated in State Asset Forfeiture program as a means of discouraging illegal activity. Received a percentage of proceeds totaling $59,847. 6. Filed 245 Grand Jury cases and information charged 134 cases reducing time spent for approximately 480 police, government employee and civilian witnesses. 7. Implemented 10 enhancements to the HITS case tracking system to improve workflow and efficiency for capturing case updates. Victim Services: 1. Provided assistance to 3,197 victims and witnesses of crime and their significant others from July 2010 to June 2011. 2. Sent 1,732 disposition and 5,029 notification letters to victims. 3. Provided federal funding to Family Programs Hawai`i, Mothers Against Drunk Driving (MADD), Child and Family Services, and YWCA Sex Assault Support Service for services to victims of domestic violence, child abuse, sexual assault, and homicide. 4. Provided information/training to 14 organizations and at 4 community events on program services for victims. Criminal Justice System: 1. Participated in Adult and Juvenile Drug Court in East and West Hawaii. During the fiscal year there were 31 new clients in Adult Drug Court and 10 new clients in Juvenile Drug Court. A total of 21 graduated from the Drug Court program. The average Drug Court caseload for our staff is 155. 2. Participated in several statewide and island wide interagency groups to develop interventions and strategies to improve the criminal justice system- Law Enforcement Coalition(LEC), Hawai'i Prosecuting Attorney Association(HPAA), Governor's Traffic Safety Advisory Commission, Western Community Policing Center State Advisory Committee, State DV Fatality Review Committee, Human Anti-Trafficking Task Force, Judiciary Statewide Penal Procedures Committee, Hawai'i Integrated Justice Information Sharing Executive and Operational Committees, Hawai'i Identity Theft&Financial Fraud Task Force, Hawai'i Coalition Against Human Trafficking, Hawai'i State Coalition Against Sexual Assault, 250 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights (continued) Criminal Justice System (continued): Children of Incarcerated Parents Task Force, State Child Welfare Services Advisory Board, Big Island Drug Court planning team, Hawai'i Internet and Technology Crimes committee, Big Island Coalition Against Physical and Sexual Assault, Big Island Task Force on Criminal Justice, Mental Health Diversion Task Force, Children's Justice Center Interagency Advisory Committee, East Hawai'i Coalition Against Child Abuse and Neglect, Visitor Aloha Society (VASH), Crimestoppers, County of Hawaii Reintegration"Going Home" committee, Family Violence Interagency Committee, 704 Handbook committee, Governance Committee on Statewide Automated Victim Information and Notification. 3. Sponsored/co-sponsored workshops and conferences to improve the criminal justice system response: - Statewide Crash Reconstruction Training, July 2010 - COPS Meth Conference, July 2010 - Professional (and Personal) Responses to DV & SA, February 2011 - U-Visa Training, January and May 2011 - Trauma-Informed Care Orientation, May 2011 Juvenile Issues: 1. Continued coordination of the Juvenile Justice strategic plan implementation: - Youth Builder Steering committee meetings held monthly - Facilitated introduction and passage of HR 112 at State Legislature to review confidentiality laws pertaining to information sharing of court-involved, multi- agency youth. 2. Committed to implement the Department of Health Hawai`i Teen Outreach Program (HITOP) in FY 12 to develop positive potential of teens. 3. Provided federal grant funds to Hale Kipa to enhance intensive monitoring program for juvenile probationers to include a family strengthening component. 4. Provided funding for 9 youth mini grants for projects to address health and safety issues 5. Sponsored/co-sponsored workshops and seminars to address juvenile issues: - Youth Summit in September 2010 which was attended by 51 students representing 10 schools from throughout the island. - Hawaii Construction Career Day, October 2010 - Kealakehe Shattered Dreams,April 2011 - Youth Services Conference, March 2011 6. Participated in Hawai'i Youth Council, Hawai`i County JABG Advisory Board, Runaway Youth Protocol, Prevent Suicide Hawai`i Task Force, DHS CWS Quality Care Services, Hawai`i County Underage Drinking Prevention SPF-SIG 251 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights (continued) Juvenile Issues (continued): Advisory Board, VWS 'AHA—Elementary School Absenteeism, FVIC Healthy Teen Relationships Subcommittee, Huiana Internship Program, and Puna Roundtable to collaborate on issues relating to high-risk juveniles. Community Strategies: 1. Received $50,000 for Domestic Violence Strategic Plan implementation. Conducted trainings in East and West Hawai`i on domestic violence issues. 2. Community Oriented Prosecution project provided outreach and support to various communities throughout the island: - Ongoing participation in Pahoa Weed and Seed effort - Participation in Solutions Animal Control and Traffic Safety task forces. - Provided assistance and support to various Neighborhood Watch programs. - Provided assistance to various communities to address issues/problems including: Napoopoo, Honaunau, Papaikou Mill, Keaukaha, Onomea, Papaikou Point, Hawaiian Acres, Captain Cook, Pepeekeo, and Ainaloa 3. Coordinated the County of Hawai`i Environmental Crimes Project to reduce illegal dumping and littering. Funded two community clean-up efforts in Hawaiian Ocean View Estates and Pahoa. 4. Provided 586 keiki identification cards at 16 community events. 5. Sponsored/co-sponsored events to address community violence issues: - Problem Solving training, August 2010 - Sex Assault Treatment Center(SATC) Child Sexual Abuse Prevention Curricula training, September and November 2010 - Men Can Stop Rape, Inc. training,November 2010 - Environmental Crimes Community training,November 2010 - Hawai`i State Coalition Against Domestic Violence (HSADV) DV 101 training, November 2010 - Critical Employee Emergency Planning (CEEP)training,November 2010 Administrative/Other: 1. Received federal funding totaling $849,931 for Victims of Crime Act programs, a Violence Against Women deputy, Traffic Safety training, Justice Assistance Grant, Elder Abuse, and Juvenile Accountability Block Grant projects. This includes Recovery Act funding for the Domestic Violence Prosecution deputy and Domestic Violence Interagency training. 252 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights (continued) Administrative/Other(continued): 2. Received state funding totaling $265,124 for the Career Criminal program, Victim/Witness program, and Domestic Violence Strategic Planning project. 3. Coordinated 3,146 volunteer hours in the Hilo, Kona and Waimea offices. Volunteers provided support to clerical, administrative, legal and investigative staff 4. Coordinated volunteers to shred confidential documents for the office and various departments with savings exceeding $11,000. 5. Staff participated in various community charity events including DV Walk& Vigil, YWCA Walk A Mile In Her Shoes, American Heart Association Heart Walk and American Cancer Society Relay for Life. 253 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Charges: Opened during period 17,795 20,000 20,000 Accepted for prosecution 14,433 17,000 17,000 Disposed 10,726 12,000 12,000 Set for trial- Circuit Court 2,714 3,000 3,000 District Court 12,997 12,000 12,000 Family Court 2,608 3,000 3,000 Circuit Court calendars: Hilo 446 462 446 Kona 223 439 223 Misdemeanor calendar days: Hilo(a.m.and p.m.) 424 433 427 Puna 150 131 156 South Kohala 52 52 52 Hamakua(includes Adult-DV) 24 24 24 North Kohala(includes Adult-DV) 12 12 12 Kona 223 231 223 Ka`u 24 24 24 Family Court(Juvenile)calendar days: Hilo,Puna 52 52 52 Kona 24 52 52 N.& S.Kohala/Hamakua 12 12 12 Family Court(Adult-DV)calendar days: Hilo,Puna 86 64 86 Kona/Ka`u 24 24 24 S.Kohala 12 12 12 Drug Court: Hilo 52 50 52 Kona 52 64 52 Mental Health Court/Jail Diversion(Hilo/Puna) 24 24 24 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 83 83 83 Salaries and Wages 4,779,951.26 5,382,564 5,025,707 Operations 418,865.56 539,517 539,782 Equipment - 1,100 1,200 Program Total _ 5,198,816.82 5,923,181 5,566,689 254 PROSECUTING ATTORNEY GENERAL PROSECUTION Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Prosecuting Attorney 1 1 1 1st Deputy Prosecuting Attorney 1 1 1 Accountant II - - - Accountant III 1 1 1 Account Clerk 1 1 1 Administrative Assistant 1 1 1 Business Manager 1 1 1 Clerk II 3 3 3 Clerk III 4 4 4 Information Systems Analyst IV 1 1 1 Information Systems Analyst V 1 1 1 Deputy Prosecuting Attorney 27 27 27 Investigator III 2 2 2 Investigator V 5 5 5 Investigator VI 1 1 1 Law Clerk /Trial Aide* - - - Legal Clerk II 4 4 4 Legal Clerk III 12 12 12 Private Secretary 1 1 1 Program Manager 1 1 1 Senior Account Clerk 1 1 1 Senior Clerk-Stenographer 2 2 2 Senior Deputy Prosecuting Attorney 1 1 1 Special Projects Coordinator 1 1 1 Supervising Legal Clerk I 2 2 2 Supervising Legal Clerk II 1 1 1 Victim/Witness Coordinator 1 1 1 Victim/Witness Counselor I 1 1 1 Victim/Witness Counselor II 4 4 4 Volunteer Services Coordinator 1 1 1 Total 83 83 83 *Contractual Hires are no longer included in the position count 255 PROSECUTING ATTORNEY GRANT REVENUES Program Description The Office of the Prosecuting Attorney receives and continually seeks funding from Federal and State sources. These funds are used to implement innovative programs, support prosecution efforts, educate the public, improve the criminal justice system, and purchase equipment that would not be possible with County funds. Program Objectives 1. Career Criminal (State Department of the Attorney General, $490,000, 10 Employees)—To provide quick identification,prosecution and conviction of those persons making a career of crime. 2. Victim/Witness Assistance (State Department of the Attorney General, $140,000, 3 Employees)—To assist crime victims and witnesses and their families by providing information, counseling, and support services primarily to victims of violent and property crimes. 3. Victims of Crime Act(U.S. Dept. of Justice, Office for Victims of Crime Formula Grant Program, $350,000, 4 Employees)—To assist victims of crime through the judicial process, focusing on crimes such as homicide, sexual assault, child abuse and domestic violence. 4. Violence Against Women (U.S. Dept. of Justice, STOP Violence Against Women Formula Grant Program, $90,000, 1 Employee)—To improve prosecution of domestic violence cases involving adult women by dedicating a deputy to handle these cases. 5. Juvenile Accountability Incentive Block Grant (U.S. Dept. of Justice, Juvenile Accountability Incentive Block Grant program, $75,000)—To combat juvenile crime utilizing innovative approaches. 6. Elder Exploitation and Prosecution Grant—(U.S. Dept. of Justice, Edward Byrne Justice Assistance Grant Program, $150,000, 2 employees) - To implement the Elderly Abuse and Fraud project which will improve criminal justice response to those who abuse and defraud the elderly community. 7. Traffic Safety Training Grant—(U.S. Department of Transportation, $100,000) - To conduct statewide training and improve the law enforcement system in its efforts to enforce traffic offenses. 256 PROSECUTING ATTORNEY GRANT REVENUES Program Objectives (continued) 8. Domestic Violence Strategic Plan Grant—(Hawai`i State Coalition Against Domestic Violence, $100,000)—To implement a State and County strategic plan to reduce domestic violence and to increase support to victims and to also develop a program to increase rural access for victims utilizing technology. 9. Justice Assistance Grant—(U.S. Department of Justice, Bureau of Justice Assistance, $120,000)—To support local law enforcement initiatives, personnel, and technology. 10. Elder Abuse Training—(Hawai`i County Office of Aging, $10,000) - To provide training in the community to increase elder exploitation and abuse awareness. 257 PROSECUTING ATTORNEY GRANT REVENUES Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 27 27 26 Salaries and Wages 728,709.14 1,034,220 1,067,853 Operations 493,595.12 671,780 1,016,147 Equipment - 129,000 141,000 Program Total 1,222,304.26 1,835,000 2,225,000 Note: Includes Federal and State Forfeitures Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Clerk II 3 3 2 Clerk III 1 1 1 Deputy Prosecuting Attorney 6 6 6 Investigator III(Temp) 1 1 - Investigator V(Temp) - - 1 Investigator V 2 2 2 Legal Assistant II(Temp) 2 2 2 Legal Assistant II 1 1 1 Legal Clerk I 1 1 1 Legal Clerk II 1 1 1 Legal Clerk III 2 2 2 Legal Clerk IV 1 1 1 Victim/Witness Counselor I 3 3 3 Victim/Witness Counselor II 3 3 3 Total 27 27 26 258 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Goals 1. To cooperate with the state commissions and arrange for representation of the County at State and other conferences. 2. To promote women's participation in public and private sectors. 3. To act as clearinghouse and coordination body for activities and information. 4. To create public awareness of the responsibilities, needs, potentials and contributions of women as active participants. 5. To seek improvements in educational, counseling programs and policies to meet the needs of girls and women in order to better prepare them for their roles in the community. 6. To encourage an educational program for women of their political rights and responsibilities. 7. To maintain contacts with federal, state, local and international agencies concerned with the status of women. Program Description The Committee on the Status of Women provides the women of Hawai`i County with a supportive network and a community voice with which to advance the status of women. Program Objectives 1. Sponsor and coordinate an island-wide essay contest to increase awareness among students on the accomplishments of women in Hawai`i County for Women's History Month. 2. Sponsor and coordinate the Hawai`i County"Women's Hall of Fame" event to raise awareness of women's worth and value in our community while simultaneously building self-esteem and educating others regarding equality. 3. Coordinate mentorship opportunities for young women. 4. Participate in at least one community event during Women's Health Month. 5. Continue to promote equal pay awareness and voter registration for women. 6. Continue to promote Teen Dating Violence Prevention/Education awareness. 7. Participate in local and/or off-island meetings by sending at least one representative to a statewide conference. The purpose of which will be to share information with the committee members on current programs, legislation or issues that affect the status of women. 259 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Objectives (continued) 8. Continue to annually update and make available on the County website the Urgent Services Directory for Families. 9. Hold rotating monthly meetings in East Hawai`i,North Hawai`i and West Hawai`i to better allow participation from the public. Program Highlights 1. Coordinated the Women's Hall of Fame event which was held on September 25, 2010 at the Hapuna Beach Prince Hotel. Recognized were Cindy Armer, Grace Basque, Patti Cook, Carol Diama Brown, Cyd Hoffeld, and Linda Ugalde. 2. Promoted voter registration at the Kona Village Stroll event on Ali'i Drive, July 18, August 22 and September 19. Spoke with dozens of people each month about CSW and gave out approximately 100 voter registration forms. 3. Participated in the W.A.V.E. campaign to promote voter registration and participation among young adults. 4. Supported the Ladies Night Out Event in Hilo which was held on October 1, 2010 at Aunty Sally's Luau House to promote wellness for women at risk. 5. In celebration of Women's History Month, the committee coordinated the annual Real Women Essay Contest for students to recognize a significant woman in their life. 82 essays from students in grades 5 through 12 from public, private, charter and immersion schools were submitted by teachers for judging. An awards luncheon was held on March 20, 2011 to honor 15 awardees,their parents and the participating teachers from 16 schools throughout the island. 6. Produced and aired 140 radio spots in April 2011 to educate and elevate awareness on the equal pay issue for women and to urge women to vote. 7. Produced and aired 200 radio spots May 2011 to promote teen dating violence awareness. 8. Distributed 453 copies of books authored by Dr. Jill Murray to high schools and provider agencies throughout the island. Destructive Relationships, But I Love Him, and But He Never Hit Me are resource materials that help to understand the dynamics of teen dating violence which is prevalent in our community. 260 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Highlights (continued) 9. Produced a display board of First Women in Hawai`i County which highlights the accomplishments of women in various significant leadership roles in Hawai`i County. 10. Provided depression screening at the Kona Community Hospital's Ladies Night Out event on June 3, 2011 held at the Sheraton Keauhou Bay Resort and Spa. 11. Updated the Urgent Services Directory for Families and obtained funding to print 20,000 copies for island-wide distribution throughout the year. 261 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Number of Meetings Held 8 12 6 Events Held 2 4 2 Workshops Held 0 1 0 Event Participation 6 0 5 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Operations 11,026.35 10,510 10,510 Program Total 11,026.35 10,510 10,510 262 PUBLIC WORKS PUBLIC WORKS DEPARTMENT SUMMARY Mission Statement Working together as ONE to improve the quality of service for the health and safety of our Big Island `Ohana. Department Goals To protect public health, safety, and the environment: 1. Strive to improve the roadway system for the safe and efficient travel of people and goods island-wide. 2. Maintain a clean roadway system and enhance the traveling experience with beautification projects. 3. Maintain public flood control facilities, drainage systems and participate in the Community Rating System(CRS). 4. Enforce building, electrical,plumbing, sign, outdoor lighting codes, subdivision, grading, and flood ordinances. 5. Ensure the safety of Hawai`i County's bridges and comply with the National Bridge Inspection (NBI) and other Federal, State, and County of Hawai`i regulations. 6. Maintain the County vehicle and heavy construction equipment fleet. 7. Respond to all natural and man-made disasters or contingencies. 8. Create opportunities for managers and supervisors to meet the changing demands of customers. 9. Create a data system using technology to manage complaints. 10. Adopt customer service principles. To achieve this, additional resources, training, and business principles are required. 11. Integrate transit, vehicle, bicycle, and pedestrian modes of travel into a shared roadway, reducing vehicle use. 12. Improve information to the public using the most efficient technology to reach the greatest number of customers. Funding Source and Position Count General Fund $ 15,371,257 General Fund 187 Grant Revenue - Grant Revenue - Total Budget: $ 15,371,257 Total Number of Positions 187 263 PUBLIC WORKS ADMINISTRATION Program Description The Administration oversees fiscal management, goals, objectives, budgets, contracts, personnel services and supervision for: Building, Engineering, Automotive, Traffic, and Highway Maintenance divisions, and is responsible for informing the public about programs and projects through public outreach and education. The Director is a technical adviser to the Mayor, Managing Director, and Hawai`i County Council. Program Objectives 1. Ensure core functions are accomplished within budget 90% of the time as measured by monthly financial reports. 2. Reduce by 10% claims due to industrial accidents. To achieve this, educate personnel through training programs for personal and operational safety. 3. Encourage at least one third of the total departmental employees to participate in safety related training per year. 4. Improve customer service to the public by training all employees in customer service skills. Schedule mandatory customer service training for all employees to include at least one module per year. 5. Through Public Outreach earn 398 points offering property owners outside Zone "X", a 10 percent National flood insurance discount. 6. Comply with the National Bridge Inspection (NBI) and other Federal, State, and County of Hawai`i regulations on bridge reports, by conducting 126 of the bridge inspections every two years as they are due. 7. Performing bridge repair and maintenance projects on at least 2 bridges that have been identified as requiring timely action due to deterioration, deficiencies, and defects. Carry out bridge replacements and/or rehabilitations, as well as scour analysis countermeasure implementation as needed. This includes implementing the planning, design, construction management, and permitting processes of an average of 3 to 5 per year, depending on the severity and complexity of the repair work that needs to be done. Program Highlights The department purchased a web-based software for permitting, inspection, and code enforcement. Representatives from the Building and Engineering divisions and from the departments of Planning, Fire, and Environmental Management and the State Department of Health met four times a week to review plans. Through this concurrent plan review process for nonresidential and residential permits, we target permit issuance in two to four weeks. 264 PUBLIC WORKS ADMINISTRATION Program Highlights (continued) On September 6, 2007, an Economic Development Administration(EDA) grant and matching county funds provided for an Engineering Project Coordinator and a Senior Account Clerk, to coordinate the October 15, 2006 earthquake repair and recovery efforts. EDA extended the grant to February 29, 2012. This team has established a comprehensive file. Since the October 2006 Kiholo Bay Earthquake, 92 of the 93 FEMA-funded repair projects are complete. The County has expended $4,920,112.02 in contracted and in-house charges, of which FEMA paid $1,297,033.06 of the $2,053,604.93 eligible (75%portion) from FEMA and $1,376,337.77 from the ACT 76/78 monies. Amounts that have not been reimbursed are still pending until final closeout. Public Works awarded 17 construction contracts in FY 2010-2011. Makalei Fire Station, Mamalahoa Highway Earthquake Repairs, M.P. 4.4 (FHWA-03) and M.P. 8.9 (FHWA-09) and Palani Road Pedestrian Overpass Repairs (FHWA-02), Kiholo Bay Earthquake, Federal Aid Project No. ER-15(9) are the larger ones awarded. The County of Hawai`i instituted employee furloughs beginning July 1, 2010 to June 30, 2011. For Public Works, the anticipated reduction in FY 2010-2011 amounted to almost $1.6 million. The March 11, 2011 earthquake off the Pacific coast of Tohoku, Japan with a Richter scale rating magnitude of 8.9 had Hawaii preparing for Tsunami evacuations. Divisions within the department of Public Works were deployed during the Tsunami Warning performing key functions for Civil Defense. The tsunami waves threw large amounts of asphalt, concrete and other debris onto Ali`i Drive near the hotel and near the breakwall at the edge of Ali`i Drive. The road was reopened before 5 p.m. The County of Hawai`i participates in the Federal National Flood Insurance Program(NFIP) enabling people to purchase flood insurance through NFIP. Through Public Outreach, we earned 398 points to continue offering property owners outside Zone "X" a 10 percent discount of the National flood insurance. Conducted 16 bridge inspections and wrote 16 corresponding bridge reports in compliance with NBI and federal, state, and County regulations. Completed one (1)bridge repair project: Kaiwiki Homestead Road Bridge (#26-7) $155,152.53 work completed 10/28/10 265 PUBLIC WORKS ADMINISTRATION Program Highlights (continued) Completed three (3) FEMA-funded projects: Opihilala Gulch Bridge (#43-3) $146,968.58 completed 7/29/10 Waipunahina Gulch Bridge (#43-1) $270,236.51 completed 9/2/10 Sandblasting at 3 Bridges-RFQ (#47-1, 47-2, 47-3) $17,000.00 completed 10/27/10 Scour mitigation implemented at 7 bridges. Bridges that are scheduled for rehabilitation or repair during FY 2010-2011 and FY 2011-2012: Lindsey Rd. Bridge (#65-1) NTP: 5/19/11 Project Acceptance: 9/23/11 Contractor: Global Specialty Contractors Contract Amount: $465,500.00 Waikaumalo Bridge (#32-2) NTP: 8/1/11 Projected Completion Date: 11/23/11 Contractor: Keauhou Kona Construction Corp. Contract Amt: $194,795.00 Engineering design and bid document preparation are underway for: Reed's Island Bridge Structural Rehabilitation, FAP No. BR-0100(47) Estimated State Approval Date to Advertise: 11/15/11 Bid Advertise Start Date: 12/15/11 Estimated Bid Opening Date: 2/1/12 Estimated Contract Award Date: 3/1/12 Estimated Construction Cost: $5.0 Million 266 PUBLIC WORKS ADMINISTRATION Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Favorable Financial Performance Reports 100% 90% 90% Number of department-wide industrial accidents 22 25 22 Number of employees trained in safety classes 222 120 120 No.bridge inspections of total bridges 16 52-74 16 No.bridge repair&maintenance 7 2 6 No.bridge replacement/rehabilitation projects 7 5 3 No.Points in the Federal Emergency Management 398 519 398 Agency(FEMA)Public Info Community Rating System No.of employees trained in customer service 149* 144 0 (HGEA) No.of employees trained in customer service 0 189 0 (UPW) No. of managers/supv rec'd Supervisory Training 0 15 0 Additional Information: %Contracts processed within 60 calendar days 90% 90% ** from bid opening Number of Employees in the Department 337 360 345 Work Comp Cases with Lost Time 11 10 10 Number of safety classes offered/no.we 86/86 59/59 70/70 participated *Training no longer conducted(HR trainer vacant) Customer service training 33%completed Module 1,6%Module 2 **no longer a reported goal Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 26 26 26 Salaries and Wages 916,668.59 1,102,336 1,058,592 Operations 156,427.93 143,550 42,232 Equipment - 100 200 Disaster Recovery Coordinator 12,016.40 - - Water Spigot 70,257.17 101,350 114,150 Program Total 1,155,370.09 1,347,336 1,215,174 267 PUBLIC WORKS ADMINISTRATION Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Director 1 1 1 Deputy Director 1 1 1 Account Clerk 3 3 4 Accountant I 1 1 2 Accountant IV 1 1 1 Administrative Assistant - 1 1 Business Manager 1 1 1 Civil Engineer V 1 1 1 Clerk II 1 - - Clerk III 6 6 5 Contracts Technician 2 2 2 Public Information&Education Specialist 1 1 1 Human Resources Technician I 1 1 1 Human Resources Program Specialist 1 1 1 Private Secretary 1 1 1 Projects Coordinator(Temp) 1 1 1 Senior Account Clerk 1 1 - Senior Account Clerk(Temp) 1 1 1 Supervising Contracts Technician 1 1 1 Total 26 26 26 268 PUBLIC WORKS BUILDING Program Description The Building Division with offices in Kona and Hilo is responsible for administering and enforcing building, energy, electrical,plumbing, outdoor lighting and sign codes to ensure construction is energy efficient and meets minimum standards to safeguard life, limb,health,property and public welfare. The Building Division provides general services;janitorial and landscape maintenance, carpentry, electrical,painting, plumbing services,parking, and planning and construction for County facilities island-wide. The staff also assists with repairing of wooden bridges. The Repair and Maintenance budget pays for: • telephone and maintenance fees for some Hilo and Kona offices; • facility repairs; • insurance,water, gas, sewer, and electricity bills for various County facilities island- wide. Program Objectives 1. Process building permits on a regular basis and complete the plan review of 90% of residential permits within 10 working days. 2. Complete 90% of requested inspections within 4 working days. 3. Schedule and complete 90% of routine (non-critical)maintenance and repair requests within 30 calendar days of receipt of request. 4. Improve processing of building, electrical, plumbing and sign permits, and the public's access to information. Program Highlights Building permits are down 6 percent, valuation of construction is 12 percent less and fees collected are 12 percent less from last fiscal year. 269 PUBLIC WORKS BUILDING Program Highlights (continued) The following summarizes building permits issued(exclude electrical,plumbing, and sign permits): Fiscal Year 2010-2011 Geographic Permits Issued Valuation Fees District %change %change % change 1 Puna 826 $70,853,400 $218,664.00 2 S Hilo 685 $81,384,911 $242,728.50 3 N Hilo 71 $4,679,344 $15,372.00 4 Hamakua 92 $7,447,182 $26,831.50 5 N Kohala 107 $11,599,284 $29,327.50 6 S Kohala 378 $64,065,630 $151,225.00 7 N Kona 620 $111,218,864 $213,945.50 8 S Kona 107 $8,187,201 $30,367.00 9 Ka`u 153 $10,714,395 $34,531.50 Totals 3039 (-6%) $370,150,211 (-12%) $962,992.50 (-12%) The numbers in parenthesis indicate the percentage change from Fiscal Year 2009—2010. Fiscal Year 2009-2010 Geographic Permits Issued Valuation Fees District %change %change % change 1 Puna 897 $ 73,847,255 $ 22,6163.00 2 S Hilo 739 $ 85,773,324 $ 267,916.00 3 N Hilo 69 $ 5,372,302 $ 17,269.50 4 Hamakua 100 $ 12,586,274 $ 34,918.00 5 N Kohala 174 $ 1,8794,969 $ 359,445.50 6 S Kohala 391 $ 79,232,028 $ 208,489.00 7 N Kona 629 $ 130,223,141 $ 232,970.50 8 S Kona 130 $ 9,852,650 $ 37,189.00 9 Ka`u 105 $ 8,531,470 $ 31,087.00 Totals 3,234 (-18%) $ 424,213,413 (-26%) $1,091,946.50 (-30%) The numbers in parenthesis indicate the percentage change from Fiscal Year 2008—2009. 270 PUBLIC WORKS BUILDING Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Residential Plan Review(%plans/within 10 90% 90% 93% working days) Completion of Called Inspection Requests (% 90% 90% 93% requests/within 4 work days) Complete Non-critical Maintenance Requests(% 90% 90% 93% requests/within 30 calendar days) Additional Information Floor Area Maintained 253,586 254,000 270,000 Number of PW Structures Maintained 152 152 155 Buildings to be Repainted 6 4 10 Buildings to be Reroofed 5 2 5 Buildings with Structural Repairs 0 2 0 Buildings to be Renovated 10 2 10 Other Misc.Repairs(Pavement,Plmb,Etc) 3 2 5 Repair and Maintenance Jobs Performed 1,600 1,510 1,650 Structures Designed 11 2 12 Building Plans Checked(County Projects) 11 3 12 Sign Permits Issued 58 60 60 Citations Issued 65 65 65 Requests for Permit Status Permits Issued: Building 3,039 3,700 3,000 Electrical 3,821 3,900 3,800 Plumbing 2,071 2,000 2,000 Plans Checked: Building 2,417 3,400 2,000 Electrical 4,846 3,200 4,600 Plumbing 2,183 2,500 2,000 Inspections Conducted: Building 9,160 12,500 8,000 Electrical 8,682 10,000 8,000 Plumbing 4,497 5,000 4,000 CIP Project Programmed(subject to funding): ADA 6 9 5 Hazmat 8 10 5 R&M 8 9 7 Hardening 4 7 5 Renovation 1 0 2 Energy Improvement 2 8 6 271 PUBLIC WORKS BUILDING Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 93 95 95 Salaries and Wages 3,416,335.04 4,095,484 3,743,058 Operations 2,113,872.06 2,657,680 2,598,908 Equipment 14,721.28 5,500 5,500 Program Total 5,444,928.38 6,758,664 6,347,466 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Architectural Drafting Technician I 2 2 2 Architectural Drafting Technician II 1 1 1 Assistant Building Inspector Building Chief 1 1 1 Account Clerk 1 1 1 General Services Superintendent 1 1 1 General Services Supervisor 2 2 2 Custodian/Groundskeeper I 14 17 17 Custodian/Groundskeeper I(3/5T) 1 1 1 Custodian/Groundskeeper II 5 5 5 Building Inspector 10 9 9 Building Maintenance Worker 1 1 1 Building Permit Clerk 6 6 6 Building Plans Examiner 3 3 3 Carpenter-Cabinet Maker 4 4 4 Civil Engineer V 1 1 1 Deputy Building Chief 1 1 1 Electrical Inspector 6 6 6 Electrician 2 2 2 Lead Building Maintenance Worker 1 1 1 Lead Carpenter-Cabinet Maker 3 3 3 Lead Electrician 1 1 1 Lead Painter 1 1 1 Painter 2 2 2 Parking Control Officer 2 2 2 Plumber 1 1 1 Plumbing Inspector 5 5 5 Projects Administrator - - 1 Projects Coordinator 6 6 5 Repair and Maintenance Supervisor 1 1 1 Supervising Building Inspector 2 2 2 Supervising Building Permit Clerk 2 2 2 Supervising Electrical Inspector 2 2 2 Supervising Plumbing Inspector 2 2 2 Total 93 95 95 272 PUBLIC WORKS ENGINEERING Program Description The Engineering Division provides civil engineering, land surveys, and regulatory services in accordance with Chapters 10, 22, and 27 of the Hawai`i County Code (HCC). The Division is comprised of the following five sections: • Administration • Land Surveying • Regulatory Review • Design and Investigation • Inspection The Administration section provides the following services: 1. Provides general supervision and administrative/clerical support. 2. Coordinates civil engineering (non-building)projects and programs using County, State, and Federal funds. 3. Supervises and coordinates land acquisition activities for the Department. The Land Surveying section provides the following services: 1. Provides general land surveying services, including topographic maps and boundary studies. 2. Produces parcel maps and their descriptions for the County. 3. Reviews privately generated survey maps and descriptions. 4. Addresses survey issues and complaints related to County facilities, such as road encroachments. 5. Maintains an inventory/file of all road and drainage right-of-ways, Public Works parcels, and survey records generated by the County 6. Provides County maps and survey information to the public. The Regulatory Review section provides the following services: 1. Implements/enforces the applicable regulatory requirements of Chapters 10, 22 and 27, Hawai`i County Code (HCC). 2. Provides comments to the Planning Department on land-use related matters, such as subdivision, ohana, variance, and change of zone applications; and on Special Management Area(SMA), Use, and Special Permits. 3. Investigates and resolves regulatory complaints. Except for building permit plans, reviews and/or coordinates the review and approval of all private construction plans, traffic reports, flood studies, environmental documents, and so forth as they relate to the interests and regulatory authority of the Department. 273 PUBLIC WORKS ENGINEERING Program Description (continued) The Design and Investigation section provides the following services: 1. Plans, designs, and constructs civil engineering (non-building) County Capital Improvement Projects (CIP). 2. Investigates and resolves roadway, drainage, and other related complaints. 3. Provides drafting services. The Inspection section provides the following services: 1. Inspects civil engineering(non-building) County CIP; private subdivision, and development construction. 2. Inspects grading, grubbing and stockpiling work per Chapter 10 of the HCC.3. Inspects construction within the County right-of-way per Chapter 22 of the HCC. 3. Inspects County bridges per the Federal Highway Administration(FHWA) National Bridge Inspection Program. Program Objectives 1. Participate in the State/FHWA Statewide Transportation Improvement Program (STIP). 2. Complete County CIP drainage and Roadway projects in a timely manner. 3. Prepare parcel maps in three months and process subdivision applications in three months. 4. Provide in-house construction management for all projects. 5. Respond to or process 80%of all time-sensitive documents, such as subdivision, change of zone, and variance applications, by stipulated deadlines. 6. Respond to or process 60%of all materials that do not have a stipulated deadline, such as construction and grading plans, complaints, and environmental matters within two weeks. 7. Provide same day service for 75% of all permits issued by the Division, including building permits. 274 PUBLIC WORKS ENGINEERING Program Highlights 1. Completion of one (FHWA) Earthquake Repair Project 2. Completion of the last(FEMA)Earthquake Damage Repair Project 3. On-going construction of the Ane Keohokalole Highway (ARRA) 4. On-going construction of Mamalahoa Highway Repair Project(STIP) 5. On-going construction of the Kalopa Sand Gulch Bypass Road 6. On-going construction of the Mamalahoa Widening (N. Hi Community Hospital to 56 MM) 7. Completion of Holu Street Connector Road 8. Design of Kaiminani Drive Roadway Improvements, Phase I, Mamalahoa Highway to Vicinity of Holoholo Street(STIP) 9. Design of Manono Street Improvements, Lanikaula Street to Kekuanaoa Street Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Program Measures All Construction Contracts Completed 8,099,407 $7,000,000 4,000,000 FHWA Construction Projects Completed 5,348,894 $2,000,000 2,000,000 FHWA Projects with Design/Planning in Progress 8 3 5 Parcel Maps/Subd Application Within Three Months 75% 75% 75% In-house Active Construction Management Projects 19 4 6 Regulatory Review %of Applications,etc.Reviewed by Deadline 90 80 80 %of Plans,etc.Reviewed Within Two Weeks 65 60 60 %of Permits Processed Same Day 70 70 70 ADDITIONAL DIVISION INFORMATION Design&Investigation Survey Projects and Requests 65 60 60 Construction Plan Reviews—Private Consultants 190 170 170 Subdivision Application Reviews 118 125 115 Ohana Permit Reviews 8 5 5 Grading/Grubbing/Stockpiling/R-O-W Permits 334 350 325 Construction Inspections Subdivision Construction 35 40 35 Grading/Grubbing/Stockpiling/R-O-W Permits 334 350 300 275 PUBLIC WORKS ENGINEERING Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 32 37 37 Salaries and Wages 1,624,633.48 1,748,200 1,695,448 Operations 25,646.51 36,595 30,490 Equipment - 30,000 30,000 Other Contract Services 670,850.90 - - Program Total 2,321,130.89 1,814,795 1,755,938 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Civil Engineer III 2 2 2 Civil Engineer IV 5 5 5 Civil Engineer V 5 5 5 Civil Engineer VI 1 1 1 Civil Engineer VII 1 1 1 Projects Coordinator 1 1 1 Engineering Aid III 1 1 1 Engineering Aid IV 1 1 1 Land Surveyor I 1 1 1 Land Surveyor II 1 1 1 Land Surveyor IV 1 1 1 Engineering Drafting Technician V 3 3 2 Supervising Engineering Permit Clerk 1 1 1 Engineering Permit Clerk 2 2 2 Senior Project Construction Inspector 1 1 1 Construction Inspector 5 5 5 Supervisory Project Construction Inspector 1 1 1 Senior Construction Inspector 1 1 1 Project Construction Inspector 2 1 1 Engineering Support Technician IV 1 2 3 Total 37 37 37 276 PUBLIC WORKS AUTOMOTIVE Program Description The Automotive Division is a support-service division responsible for the repair and maintenance of all County vehicles and equipment, with the exception of equipment that may be practically maintained by the respective departments. The division furnishes parts, labor, accessories, gasoline, diesel, lubricants and tires. The division's primary goal is to continue to maintain the County's fleet of vehicles and equipment with accountable, trustworthy and motivated service so that employees will always have safe and operable vehicles and equipment to use. To keep the County on the move. Program Objectives 1. Support the various County departments/agencies island-wide with repair, maintenance and welding services, and by performing at least 90%of these services by staff(versus contract). 2. Reduce the average monthly repair backlog for the Construction section from previous fiscal year. 3. Reduce the average monthly repair backlog for the Automotive section by from previous fiscal year. Program Highlights Continue the annual upgrade of the "Mitchell on Demand"programs with the latest information and repair technology, a computerized program with repair information for County vehicles/equipment island-wide. 277 PUBLIC WORKS AUTOMOTIVE Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Estimate Estimate Average Monthly Repair Orders Completed(By Staff vs. Contract): Garage 97.3%(111/3) 95.2%(123/6) 95.8%(117/5) Construction Equipment 90.5%(84/8) 92.2%(102/8) 91.4%(93/8) Solid Waste 97.0%(66/2) 94.3%(69/4) 95.6%(68/3) Welding 100.0%(19/0) 99.0%(21.1) 95.0%(20/1) Average Monthly Repair Order Backlog: Garage 12 14 13 Construction Equipment 29 16 23 Solid Waste 14 10 12 Welding 4 2 3 Additional Information: Average Monthly Repair Orders Received(Including Prior Month's Carryovers): Garage 127 144 136 Construction Equipment 121 127 124 Solid Waste 82 81 82 Welding 23 24 24 No.of Equipment Damage Report 0 0 0 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Estimate Estimate Number of Positions 29 29 29 Salaries and Wages 1,104,162.37 1,313,961 1,246,284 Operations 3,248,395.84 4,385,665 4,497,195 Equipment 15,586.24 0 200 Program Total 4,368,144.45 5,699,626 5,743,679 278 PUBLIC WORKS AUTOMOTIVE Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Request Request Account Clerk 1 1 1 Automotive Equipment Superintendent 1 1 1 Automotive Mechanic I 5 5 5 Automotive Mechanic II 1 1 1 Automotive Stores Clerk 1 1 1 Construction Equipment Mechanic 10 10 10 Construction Equipment Mechanic Temp 1 1 1 Construction Equipment Repair Supervisor I 1 1 1 Construction Equipment Repair Supervisor II 1 1 1 Garage Supervisor 1 1 1 Lead Construction Equipment Mechanic 1 1 1 Lead Welder 1 1 1 Senior Account Clerk 1 1 1 Welder 2 2 2 Welder Temp 1 1 1 Total 29 29 29 279 PUBLIC WORKS FLOOD CONTROL Program Description The Flood Control Program involves maintaining, operating, inspecting and repairing the flood control structures, levees, dams, spillways, channels and drainage areas on a regular basis. Program Objectives 1. Continue to conduct semi-annual inspections of flood control system. 2. Continue to maintain flood control systems. a. Prevent deterioration of structures by repairing within six months. b. Clear debris such as mud, rocks, branches, etc. from channel within three months. c. Control weed and brush growth by using herbicides and mowing quarterly. Program Highlights continued maintenance and repair work of various flood control systems island-wide, including major cleaning in the South Hilo,North/South Kona,North/South Kohala and Ka`u districts. 280 PUBLIC WORKS FLOOD CONTROL Program Measures FY 2009-10 FY 2010-11 FY 2011-12 Actual Budget Estimate Semi-Annual Inspections 2 2 2 Flood Control Systems 25 25 25 Additional Information: South Hilo District: 11 11 11 Alenai'o#4,Ainako,Iwalani,Palai,Ainaola, Haihai, Kawili,Wai-o-lama,Akolea,Waiakea,Wailoa North Hilo/Hamakua District: 2 2 2 Kalopa,Waipi`o North/South Kohala District: 1 1 1 Pu'ukapu North/South Kona District: 4 4 4 Kainaliu,Keopu,Kona Coffee Mill,Keopu Heights Ka'ft District: 4 4 4 Paauau,Na`alehu,Wai`ohinu,Bamboo Forest Puna District: 3 3 3 North Kulani,Kukui Camp Road,Shipman Industrial Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Operations 486,025.16 437,440 309,000 Equipment - - - Program Total 486,025.16 437,440 309,000 281 This page intentionally left blank 282 RESEARCH di, DEVELOPMENT RESEARCH & DEVELOPMENT .......... ........ur� .u..r...m ,n „km ................. DEPARTMENT SUMMARY Mission Statement To promote and facilitate sustainable economic development for the County of Hawai'i that is consistent in honoring its communities' needs,priorities, and values. Department Goals Agriculture 1. To preserve agriculture as a significant part of Hawai'i Island's economy, while maintaining its agricultural character, and supporting sustainable agricultural practices. Tourism 1. To increase the economic contribution of the visitor industry to Hawai'i Island and improve visitor satisfaction. 2. Increase communication between residents and visitors and ensure the integrity of our unique sense of place and appropriate recognition of our host culture. Economic Development 1. To support the development of new industries, assist existing industries and empower communities to build sustainable communities in Hawai'i County. Energy 1. To maximize the use of renewable energy, energy efficiency and economic development on Hawai'i Island; 2. To improve the County's energy emergency preparedness and implement the actions identified in the County's Energy Sustainability Plan. Funding Source and Position Count General Fund $ 2,501,878 General Fund 16 Grant Revenue $ 400,000 Grant Revenue 2 Total Budget $ 2,901,878 Total Number of Positions 18 283 RESEARCH & DEVELOPMENT ...... ..ua.... .....a.. a , .. DEPARTMENT SUMMARY Department Goals (continued) Hawaii County Resource Center Information Resources Program 1. To organize, maintain and provide statistical data and information to County departments, other agencies and businesses, and the general public that are easily accessible, relevant, reliable, and responsive to changing needs. Capacity Building Program 1. To encourage collaborative governance for a sustainable local government operation. 2. To strengthen community capacity for green workforce and industry development 3. To provide leadership, funding support and policy advocacy to help families stabilize their economic lives. Film 1. To promote and support film production, expand the infrastructure to sustain production and build a supportive climate between business, government, community, and filmmakers on Hawai'i Island. 284 RESEARCH & DEVELOPMENT AGRICULTURE Program Description The Agriculture Program provides facilitative leadership to both the public and private sectors to support the sustainable development of agriculture, forestry, aquaculture, and other natural resources. Activities include financial support and coordination of agricultural research, education, and marketing programs; data collection, compilation and dissemination to County policymakers and other interested parties; management of collaborative research and development projects; advocacy for local farmers and commodity groups at State and Federal levels. Program Objectives 1. Convene a County/landowner caucus to implement a plan for the Hawai'i County Important Agriculture Lands by December 2012. 2. Collaborate with the Civil Defense Agency to integrate agriculture into the County's food security and disaster preparedness plans by June 2013. 3. Develop and provide opportunities to expand the market for Hawai'i Island products. a) Fund three (3)projects promoting agricultural products and leverage County funds at a target ratio of 1:3 by January 2013. b) Support attendance to two (2)trade shows/trade missions by June 2013. c) Increase distribution of fresh produce of the Senior Nutrition Program from 15 to 52 weeks by June 2013. 4. Advocate for and facilitate private-public partnerships for extension programs, agricultural research and infrastructure. a) Fund five (5) agricultural research and five (5) agriculture extension programs and leverage County funds at a target ratio of 1:3 by January 2013. b) Collaborate with the University's students and faculty produce "How To" manuals for prioritized crops and post manuals on Hawai'i County agriculture website by June 2013. c) Establish a pilot project with private-public partnership to develop and test mobile slaughterhouse systems including waste management by June 2013. 5. Provide technical advice and/or support for three (3) grant applications to the university, commodity groups and private agricultural businesses by June 2013. 285 RESEARCH & DEVELOPMENT AGRICULTURE Program Highlights In FY 2010-2011, the Agriculture Program awarded $153,500 of supplemental funding from the County to various projects and programs. Each dollar in County funds was matched with $3.74 in State, Federal and/or private sector funds. Promotional and market development projects: Six (6)received funding in the amount of$49,000 that was leveraged with$168,115 in private sector funds and $40,000 in State funds, a leverage ratio of 1:4.25. Educational projects: Eight(8) received funding in the amount of $56,900 that was leveraged with$45,054 in private sector funds and $84,800 in State and Federal funds, a leverage ratio of 1:2.28. Research projects: Eight(8) received funding in the amount of$47,600 that was leveraged with$143,712 in private sector funds and $110,700 in State and Federal funds, a leverage ratio of 1:5.34. Special projects: Hot Water Treatment Facility: This facility is used by the potted foliage industry to disinfest potted plants of coqui frogs and other invasive pests prior to shipment to US mainland markets. Shipment rejection has been reduced to almost nil. Korean Natural Farming Workshop and Model Farm: A comprehensive Korean Natural Farming workshop was conducted in July 2011 in Kohala. This Natural Farming workshop introduced a sustainable system of farming using no chemical fertilizers, reduced water usage and improved crop and livestock yields. It was attended by people from all over the State and the US mainland. The model farm, in Kohala, was built for the hands-on application of the Korean Natural Farming system. Kapulena Agricultural Park: The County dedicated 1,700 acres for a pilot agricultural park project. Three hundred thirty five (335) acres were completely fenced and gates and water systems for the fenced area were installed. Ranching on the fenced area will commence to support viability and sustainability of the livestock industry on this island.. New Farmer educational program was funded for farmers in the park. Hawai'i County Agriculture Website: Project is underway to develop a comprehensive and actively managed website to serve as a clearinghouse and repository for agriculture information. This is one of the priority programs recommended in the 2010 County of Hawai'i Agriculture Development Plan. Completion date is June 30, 2012. 286 RESEARCH & DEVELOPMENT AGRICULTURE Program Highlights (continued) Baseline Study on Food Sufficiency for Hawai'i County: This project will conduct a study to determine current inventory of resources for food production, current level of production and consumption of products and would establish the framework for the identification of important agricultural lands in Hawai'i County. This is one of the priority programs recommended in the 2010 County of Hawai'i Agriculture Development Plan. Completion date is June 30, 2012. The Agriculture Advisory Commission was established to provide advice and direction to the Mayor on agriculture issues particularly those issues contained in the 2010 County of Hawai'i Agriculture Development Plan. Eleven Commissioners representing various sectors of the agriculture industry were appointed and sworn in by the Mayor on June 6, 2010. The Hawai'i County Council passed Resolution 61-11 adopting the 2010 County of Hawai'i Agriculture Development Plan as guide for agriculture development in Hawai'i County on May 4, 2011. Provided funding to educate consumers in Japan regarding the genetically engineered Hawai'i Rainbow papaya. Japan government approved the export of these papayas to the Japan market Ka'u coffee earned 1St place in the 2011 Statewide specialty coffee cupping competition. Agriculture program was directly involved with the development of the Ka'u coffee industry and in the establishment of the Ka'u Coffee Growers Cooperative. Funded a hands-on educational training program on sustainable farming techniques for established and beginning farmers. The program is conducted at North Hawai'i Education and Research Center(NHERC) in Honoka'a. The County Agriculture Program continues to provide leadership, supportive coordination, and serves as a clearinghouse for the many agriculture commodities and individuals on the island. In FY 2010-2011, 2,150 inquiries were received of which 770 were for specific agricultural information and technical advice. 287 RESEARCH & DEVELOPMENT AGRICULTURE Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Programs Promotion Contracts 6 2 3 County Contribution 49,000 50,000 74,620 Private Contributions 168,115 100,000 111,930 State&Federal Contributions 40,000 150,000 111,930 Ratio of County Contribution to Total Private, 1:4.25 1:5 1:3 State&Federal Contributions Research Contracts 8 3 5 County Contribution 47,000 35,000 35,000 Private Contributions 143,712 70,000 52,500 State/Federal Contributions 110,700 70,000 52,500 Ratio of County Contribution to Total Private& 1:5.34 1:4 1:3 State/Federal Contributions Information/Education Contracts 8 3 5 County Contribution 56,900 35,000 35,000 Private Contributions 45,054 100,000 52,500 State Contributions 84,800 40,000 52,500 Ratio of County Contribution to Total Private& 1:2.28 1:4 1:3 State Contributions Grand Total Contributions 745,881 650,000 578,480 Ratio of Grand Total County Contribution to 1:3.74 1:4.42 1:3 Grand Total Private&State/Federal Contributions Request for Ag Information and Advice 770 775 770 Inquiries 2,150 2,250 2,200 Committee/Program Meetings Attendance 150 150 125 Coordination 65 70 75 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Operations 486,142.20 230,800 252,710 Program Total 486,142.20 230,800 252,710 *(includes$300,000 ag development project) 288 RESEARCH & DEVELOPMENT TOURISM Program Description The Tourism Program provides leadership and financial support to move the community's vision for tourism, as presented in the Hawaii Island Tourism Strategic Plan(TSP) 2006-2015, forward. The TSP states that tourism on Hawai'i Island will: honor the people and heritage of the island; support and enhance the quality of life for residents; value and perpetuate the natural and cultural resources; engender mutual respect and partnership among all stakeholders; support a vital and sustainable economy; and provide unique, memorable, enriching experiences. Program Objectives 1. To increase the economic contribution of the visitor industry to Hawaii Island and its communities and to help ensure that communities retain their sense of place and recognize their multi-cultural diversity, by June 2013: a) Partner with the Hawaii Island Visitors Bureau to implement an annual tourism marketing plan aimed at target consumer and business markets including: advertising,public relations, airlift support, Kama'aina campaigns, international outreach, and the conventions, meetings and incentives market. b) Support island-wide economic development activities while offering visitors and residents a variety of experiences to enjoy through support of thirty (30) festivals and events and activities through the annual HTA CPEP and COH Request for Proposals. 2. To increase communication, interaction, and understanding between stakeholder groups, especially between residents and the visitor industry by June 2013: a) Promote the Hawai'i Island TSP at a minimum of four public meetings. b) Serve on advisory councils including: Kona-Kohala Chamber of Commerce's Tourism Task Force, Marketing Advisory Committee for Big Island Visitors' Bureau, and Airport Improvements Task Force for the Kohala Coast Resort Association. 3. To maintain and improve visitor experience on Hawai'i Island by June 2013: a) Support the development of consistent, appropriate signage to provide easy directions and identify communities and historical sites in four areas through service on the State Scenic Byways Advisory Committee. b) Support efforts to increase safety for visitors in partnership with Parks and Recreation, Civil Defense, Visitor Aloha Society of Hawai'i (VASH), HPD, HFD and the Big Island Visitors Security Association(BIVSA). 4. To reinforce authentic Hawaiian culture ensuring the foundation of our unique sense of place and appropriate recognition of our host culture by June 2013: 289 RESEARCH & DEVELOPMENT TOURISM Program Objectives (continued) a) Share Hawai'i Tourism Authority's (HTA) Style Guide and work with all sponsored programs, festivals and events to ensure Hawaiian place names are correctly spelled and diacritical marks are used appropriately. b) Advocate for appropriate interpretive signage and educational information along scenic byway corridors through participation as an advisory committee member of the State Scenic Byway Commission. c) Support three (3) Hawaiian cultural events in the development stage to become self-supporting and work with their hosting nonprofit organizations to build their organizational capacity. Program Highlights General Fund Appropriation 2010-11 —Program Awards - $733, 500 General Fund Special Allocation 2010-11 —R&D Tourism/APEC - $300,000 Hawai'i Tourism Authority CPEP 2010 - $425,000 Hawai'i Tourism Authority CPEP 2011 - $425,000 Continental/United Airlines began direct air service from Los Angeles and San Francisco to Hilo in June 2011. This is the first airline providing an"open jaws" agreement, which allows passengers to fly into one of our airports and fly out of the other, all on a single round-trip ticket. This model will be promoted to other airlines to encourage additional flights to Hilo and will hopefully lead to longer stays. Additional direct mainland airlift was also secured in Kona through WestJet (seasonally) and with an expanded number of flights weekly on Alaska Airlines. Readers of Travel + Leisure voted Hawai'i Island the#1 island in the state and the #7 island in the world! We have our name back. Starting in early summer 2011,the Hawai'i Tourism Authority and its marketing partners (HVCB, HTJ, etc.) began referring to the island chain as the Hawaiian Islands and began promoting our island as Hawaii, the Big Island. Marketing professionals believe this will help showcase a wide variety of experiences to enjoy throughout the unique island communities that make up the State, will help alleviate confusion between experiences in the big city (Honolulu—i.e.,traffic, high rises, overcrowding) and our island and will be pono, promoting the brand of the island by its legitimate Hawaiian name, not a nickname. Festival and events serve as community-based economic development engines and ensure that cultural practitioners, musicians, artists, crafters, farmers, and small businesses all benefit. The HTA/County leverages funding. In 2007, the matching ratio to other support was 1:7. In 2011, organizers leveraged their County/HTA awards at a ratio of 1:15! 290 RESEARCH & DEVELOPMENT TOURISM Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Marketing&Product Development: Total County Contribution 697,000 697,000 750,000 Total State Contribution CPEP 425,000 425,000 400,000 Total State Contribution OPD 0 0 Number of Festivals,Events&Products 48 contract 50 contract 30 contract awards awards awards *Visitor Arrivals and Spending 2011 Estimate Total Airline Arrivals 1,281,232 1,250,000 1,350,000 International 304,773 0 100,000 Domestic 976,459 1,250,000 1,250,000 Total Cruise Ship Arrivals 212,991 220,000 240,000 International 53,200 10,000 10,000 Domestic 159,791 210,000 230,000 Total Per Person/Per Day Spending $143.90 $170.00 $175.00 • DBEDT collects visitor statistics on a calendar year,not a fiscal year so all statistics listed are based on the calendar model. Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Operations 1,163,058.26 1,203,696 1,179,000 Program Total 1,163,058.26 1,203,696 1,179,000 291 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Description The Business Development Program facilitates the development of a sustainable economy that enhances the standard of living of the residents and the economic viability of businesses in Hawai'i County. Program Objectives 1. Coordinate, promote, and administer the joint State/County Enterprise Zone program and increase business participation by ten(10%)by June 2013. 2. Provide funding and/or technical assistance to four(4) organizations for economic development projects such as,the Cultural and Hawaiian Heritage Corridor Programs, with funding to be matched 1:1 from other sources by June 2013. 3. Partner with or provide funding for two (2) organizations on workforce development opportunities (i.e.job shadowing program) by June 2013. 4. Provide funding and/or technical assistance to three (3) research, education and STEM (Science, Technology, Engineering, and Mathematics) projects by June 2013. Program Highlights Administered the Enterprise Zone (EZ) Program: Twenty-seven(27)businesses were newly enrolled and two (2) businesses awarded 3-year extensions. Eight-seven(87) businesses remain in the program on June 30, 2011. Partnered with the Department of Business and Economic Development and Tourism's (DBEDT)Bringing Government To The Community Program to conduct 2 workshops to inform businesses about the EZ program, the Force Majeure program and GET Tax exemptions for construction done by a licensed contractors/sub-contractors for all EZ- enrolled businesses. The Business Development program awarded $43,000 for nine (9) economic development projects to community organizations used to leverage a total of$72,775 of Federal, State and/or private funding for a leverage ratio of one (1) County dollar to $1.69. 292 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Highlights (continued) Supported two (2) other grants: a Buy Local Campaign to develop a recognizable marketing strategy to Hawai'i Island consumers; how purchasing choices can directly affect our island's economy and the inaugural Stand Up World Tour championship event for a total of$49,990 that was matched with$100,750 of matching funds for a leverage ratio of one (1) County dollar to $2.02. Served on the Pahoa Weed and Seed Steering Committee, whose goal is to weed out violent criminals and drug abusers from the community; while enhancing the area to become attractive to businesses as well as encouraging organizations to provide needed human service programs. Statistics from the Police Department up to August of this year compared to last year for the same period indicated that the Puna district had a 24% reduction in reported crime incidents this past year. Identified qualifying projects to participate in the federal New Market Tax Credit (NMTC) Program. NMTC's is a tool for job-creation and economic revitalization in low- income communities. Science & Technology. Funded the Astronomy Workforce Development Project and High Tech and Dual Use Council Cluster Network Creation for Promoting and Advancing High Tech Developing on Hawai`i Island. Responded to 595 requests for specific business related information and technical advice. 293 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Programs Economic Development Contracts 4 2 2 County Contribution 17,000 11,750 12,600 Private/State/Federal Contributions 42,375 20,000 23,900 Ratio of Total to County Contribution 1:2.5 1:2 1:1.9 Workforce Development Contracts 2 1 1 County Contribution 13,000 4850 4,000 Private/State/Federal Contributions 14,500 4850 4,500 Ratio of Total to County Contribution 1:1.12 1:1 1:1.1 Science and Technology Contracts 3 1 1 County Contribution 13,000 10,000 10,000 Private/State/Federal Contributions 15,900 10,000 11,500 Ratio of Total to County Contribution 1:1.22 1:1 1:1.15 Grand Total Contracts 9 5 5 County Contributions 43,000 26,600 26,600 Private/State/Federal Contributions 72,775 60,000 39,900 Ratio of Total to County Contribution 1:1.7 1:1.5 1:1.5 New EZ Participants 27 6 5 Agriculture and Manufacturing 3-year extensions 2 5 2 Inquiries and Requests 595 550 550 Committee/Program Meetings: Attendance 69 65 70 Coordination 48 45 45 Grant Assistance and SOP Distribution 33 20 25 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Operations 38,739.45 247,195 50,550 Program Total 38,739.45 247,195 50,550 294 RESEARCH & DEVELOPMENT ENERGY Program Description The Energy Program develops and initiates energy efficiency programs and renewable energy projects based on our renewable energy resources. Energy Program represents County of Hawaii by participating in State and utility energy planning and regulatory programs, various Energy Boards and maintains the County's Energy Emergency Preparedness Plan. Program Objectives 1. Initiate an electric vehicle program for County of Hawai'i by June 2013.. 2. Issue award and complete Lalamilo Wind Farm project, working in conjunction with the Department of Water Supply,by June 2013. 3. Initiate and partner with NELHA for Renewable Research Development and Deploy projects by June 2013. 4. Identify and facilitate at least two (2)transportation projects, in conjunction with Department of Public Works and Mass Transit,that will help reduce the cost of energy for the county and reduce emissions by June 2013. 5. Continue to work with Hawai'i Energy to implement at least two (2) energy efficiency programs to increase energy efficiency (decrease kilowatt hours) for residents by June 2013. 6. Represent Hawai'i County in Hawaii Electric Light Company's (HELCO) Integrated Resource Planning (IRP)process, in Public Utilities Commission(PUC) dockets, on the Board and Research Advisory Committee of the Natural Energy Laboratory of Hawai'i (NELHA), the Board of the Hawai'i Energy Policy Forum(HEPF),the Board of the Hawaii Clean Energy Initiative Steering Committee and at the Hawaii State Legislature by attending scheduled meetings by June 2013. 7. Update the County's Energy Emergency Preparedness Plans as the State of Hawai'i Plans are updated by June 2013. 8. Assist Hawai'i County Civil Defense during emergencies and energy situations. Attend meetings of the Governor's Energy Emergency Preparedness Advisory Council and the Hawai'i State Energy Council by June 2013. 9. Update the energy section of the Hawai'i County Building Code—IECC 2009 by June 2013. 10. Monitor energy savings and maintenance contracts on retrofits under new performance contracts by June 2013. 295 RESEARCH & DEVELOPMENT ENERGY Program Objectives (continued) 11. Work with Department of Public Works to ensure all new County of Hawai'i facilities are LEED certified and, where feasible, include the installation of solar photovoltaic power by June 2013. 12. Implement portions of the County of Hawai'i Energy Sustainability Plan, especially renewable energy projects and transportation/fuel projects by June 2013. Program Highlights Renewable Energy Projects The Energy Program completed construction a 250 kW Photovoltaic Array at the new West Hawai'i Civic Center(WHCC)to produce 100% of daytime needs. This was the first Power Purchase Agreement(PPA) with a third-party developer. The excess power will be sold to HELCO under the Feed-in Tariff arrangement. This is the first Feed-in Tariff contract on Hawai'i Island and the excess power plus the building usage is expected to make WHCC a Net-Zero facility over the year. Energy Program has continued support from the National Renewable Energy Lab for repowering for Lalamilo Wind Farm to provide renewable power to Department of Water Supply's wells. Energy Coordinator has developed the Request for Proposal and PPA, with Department of Water Supply, for a third-party provider to build and maintain the wind farm. Coordinated US-Japan Hawaii-Okinawa Clean Energy Cooperation discussions throughout the year targeting a 1 MW Ocean Thermal Energy Conversion(OTEC) project. Future workshops will be held to focus efforts with Japan and private developers toward developing an OTEC project on island. Initiated County fleet analysis with the help of National Renewable Energy Lab to find opportunities to reduce fleet size and develop opportunities for Electric Vehicles. 296 RESEARCH & DEVELOPMENT ENERGY Program Highlights (continued) Energy Advisory Commission The Mayor's Energy Advisory Commission(EAC)has new appointees that encompass a wide range of energy backgrounds and interests. The EAC met to create ways to meet the energy demands of our County, businesses and residents to make our island more energy self-sufficient. Transportation and buildings efficiency was deemed as a priority. EAC is tasked to vet issues of the updated 2011 Energy Sustainability Plan. Hawai'i County Energy Sustainability Plan The EAC,together with the Energy Coordinator, continued to update the Energy Sustainability Plan. This plan serves to transition from fossil fuels for transportation and electric generation to renewable energy while requiring energy efficient building practices. This plan will be vetted with the EAC and public over the next 12 months. Hawaii Clean Energy Initiative Energy Coordinator elected to serve as Hawai'i Clean Energy Initiative (HCEI) steering committee member. Hawai'i County is committed to reduce fossil-fuel energy consumption from 70 percent to 30 percent by 2030. Mayor's Green Team Mayor's Green Team was instrumental in getting various County departmental representatives informed and educated about the Energy Program and Green Government Initiatives. Model Energy Code County has adopted the Model Energy Code bill (IECC 2006)that requires new construction and remodels to be more energy efficient through the use of reflective material, insulation and large eaves to conserve energy. IECC 2009 and IECC 2012 are the next standards to be updated. 297 RESEARCH & DEVELOPMENT ENERGY Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate HELCO IRP,PUC Dockets&Legislative, NELHA and HEPF: 23 30 30 Meetings attended/arranged Testimonies and other submittals Maintain County EEP Plans and Attend State Energy Emergency Preparedness Meetings: 7 7 7 Meetings attended/arranged Update Energy Section of the Hawai'i County Building Code and Attend Community Development Plan Meetings: 8 5 5 Meetings attended/arranged Rebuild America Program/LEED Certification of the West Hawaii Civic Center: 6 4 0 Meetings attended/arranged Hawai'i County LEED Certified Buildings/Photovoltaic Installations: 22 10 10 Meetings attended/arranged 12 15 15 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Salaries and Wages 54,482.88 60,024 57,253 Operations 9,994.97 310,420 237,977 Equipment - - - Program Total 64,477.85 370,444 295,230 298 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Program Description The Hawai'i County Resource Center(HCRC) advances its mission to facilitate the sustainability of Hawai'i Island communities through community-based collaboration and capacity building services. The Information Resources Program collects, organizes, maintains and provides statistical data and information to County departments, other agencies, businesses, and the general public that is easily accessible, relevant, reliable and responsive to changing needs. The Capacity Building program provides funding for Sustainable and Equitable Economic Development(SEED)projects and facilitates public, private and community partnership so that the residents of Hawai'i Island have the information, choice, and control to become more self-reliant and resilient. Program Objectives— Information Resources Program 1. Collaborate with key partners in the business community and provide statistical information to at least 20 requests per month to assist in the improvement of their performance goals. 2. Compile monthly economic data(showing previous year comparisons) and distribute to at least 50 interested parties as the County of Hawaii Statistics; provide accessibility via County of Hawai'i's web site: http://co.hawaii.hi.us/info/stats.html 3. Maintain an index of articles to support departmental programs and generate an annual subject index (NewsFile) of articles affecting Hawai'i County by June 2013. 4. Secure location for the R&D library and update library catalog and database.Maintain the Online Library Application(OLA) database by classifying and cataloging library materials. Continue to work with Department of Data Systems to eliminate software bugs (due to conversion of the library system)by June 2013. 5. Publish the County of Hawai'i Data Book(online)by November 2012. 6. Publish Ha'ilono, the R&D Newsletter featuring individual program highlights to support and promote economic development in Hawai'i County at least 4 times by June 2013. 7. Respond to requests for statistical,reference and program information daily and on demand. 8. Publish new/updated edition of brochure: "A-Glimpse-At Hawai'i Island" and provide accessibility via County of Hawai'i's web site by June 2013. 299 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Program Objectives— Capacity Building Program 1. Develop Opportunities for Family Financial Empowerment a. Fund two (2) assets building projects and leverage County funds at a target ratio of 1:2 by June 2013. b. Convene and facilitate meetings with other agencies to develop and implement at least three (3) innovative strategies to improve the financial health and well-being of island children and families by June 2013. c. Advocate for at least two Family Financial Empowerment policies through the Cities for Financial Empowerment Coalition by June 2013. d. Facilitate implementation of Ho'owaiwai Hawaii Island: Building Genuine Wealth Policy Roadmap through five (5)technical assistances by June 2013. 2. Encourage Sustainable and Livable Communities a. Fund two (2) community development projects and leverage County funds at a target ratio of 1:1 by June 2013. b. Partner with at least three (3) organizations to facilitate implementation of various community plans by June 2013. c. Provide three (3)research and/or technical assistances to improve civic engagement, sustainable development, and smart growth policy development by June 2013. 3. Develop Opportunities for Economic Localization and Greening the Government a. Fund two (2) green economic development projects and leverage County funds at a target ratio of 1:2 by June 2013. b. Partner with at least five (5) organizations to reduce dependence on imported energy, food, materials and the generation of waste by June 2013. c. Facilitate implementation of Vision 20/15 Green Government Action Plan through three (3)technical assistances by June 2013. Program Highlights— Information Resources Program Launched a Department Economic Development Newsletter titled Ha'ilono (Bringing of News) designed to keep our island community informed about our local industries. Included are our most current economic indicators to illustrate the overall health of the economy and a calendar of festival and events happening around the island. Linked people with information needed for business loans, business plans, grant applications, research, etc. and provided business start-up information. Produced "Building Permits Report"and "Building Permits Report By District"for CY 2010. 300 RESEARCH & DEVELOPMENT HAWAI'I COUNTY RESOURCE CENTER Program Highlights— Information Resources Program (continued) Produced "Contact Elected Officials" listing and provided online access: http://co.hawaii.hi.us/govcontacts.htm Publicized and promoted use of the County of Hawai'i web sites: http://co.hawaii.hi.us/; http://co.hawaii.hi.us/bigislandag/default.htm; http://www.hawaiicountyrandd.net/business/enterprise-zonesBig jsle_All.pdf/view; http://filmbigisland.com/; http://hawaiicountyrandd.net; as well as other request-specific sites, in its continual effort at providing freedom of, and access to, information. Published and distributed County of Hawaii Statistics monthly and provided access via county's website: http://co.hawaii.hi.us/info/stats.html, and indexed NewsFile entries into in-house newspaper index database for CY 2010. Updated and provided access to County of Hawaii Data Book via County's web site: http://co.hawaii.hi.us/databook current/dbooktoc.htm/ 301 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Program Highlights— Capacity Building Program The Department's Resource Center provided$84,000 from grants and supplemental funding to support family asset building, local food economy, green business and government, and livable community projects. The supplemental funding was matched by over$368,644 from Federal, State and/or private grants. Green Economy Published the Island of Hawai'i Green Economy Report- global, national, and local snapshot on policy,practice, and investment related to the development of a diversified renewable island economy. Represented County of Hawai'i in the State Strategic Energy Sector Partnership Task Force to assist in distribution of$6 million federal grant to train local workforce. Green Government Published the County of Hawai'i Government Operation Greenhouse Gas Emissions Inventory-the state's first municipal level inventory quantified economic cost of fossil fuel dependence and carbon emissions created by county government during the delivery of services to the public. Published the Vision 20/15 Green Government Action Plan—a blueprint for County Government Operation to reduce energy cost, fossil fuel use, and carbon emissions. The plan identified potential savings of over $34 million in ten years through resource efficiency measures. Conducted thirty two sustainability outreach, education, and trainings for national and local conferences, commissions, and community groups. Ho'owaiwai-Family Financial Empowerment Joined the Cities for Financial Empowerment Coalition, co-chaired by New York City and San Francisco,to advocate for federal and local policies to increase family and community wealth. Published the County of Hawaii Assets and Opportunities Scorecard- a data snapshot of the financial security and stability of Hawaii Island residents. Co-sponsored the State of Hawai'i i Asset Building Symposium in Kona with over 200 representatives from national, state, and local organizations. Participates learned new ways to help families achieve self sufficiency. 302 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Program Highlights— Capacity Building Program (continued) Published Ho'owaiwai Building Genuine Wealth Policy Roadmap - strategies for asset building policies and actions that support Hawaii Island families generate wealth, health and well being. Launched Ho'owaiwai Network Hawaii Island - a group of 100+health and human service providers, financial institutions, schools and other government agencies sharing common goals to develop and implement initiatives that build strong, financially secure youth and families. Organized Family Financial Empowerment Days in Kohala, Kona and Hilo. Ho'owaiwai Network partners and volunteers provided information, resources and no cost counseling services for almost 100 families. Services included: no cost tax preparation, credit counseling, foreclosure prevention/loan modification, student financial aid and bankruptcy/"getting out of debt" counseling. Completed Children's Savings pilot project with participation of 500+ children collectively saving $37,000+. Program Measures— Information Resources Program FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Acquisitions/Process/Update 200 300 250 Cataloging 50 250 50 Circulation/Interlibrary Loan 50 150 50 Correspondence/Email 350 350 350 Data Book 120,500 90,800 120,800 Updates 500 800 800 Web Visits 120,000 90,000 120,000 Inquiries/Reference 2,500 3,000 3,000 Census Data 1,500 2,000 2,000 Other 1,000 1,000 1,000 Publications 7 6 6 Contact Elected Officials Annual Annual Annual County of Hawai'i Data Book Biennial Biennial Biennial County of Hawai'i Data Book(online version) Annual Annual Annual County of Hawai'i News File Annual Annual Annual County of Hawai'i Statistics Monthly Monthly Monthly A-Glimpse-At Hawai'i's Big Island Annual Annual Annual 303 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Program Measures — Capacity Building Program Note—changes in program measures reflects the plan to re-organize the Resource Center FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate SEED Programs Family Financial Empowerment Contracts 4 3 2 County Contribution 50,000 40,000 20,000 Private/State/Federal Contributions 255,829 80,000 20,000 Ratio of County Contribution to Total 1:5.1 1:2 1:1 Community Development Contracts 3 2 2 County Contribution 16,000 15,000 15,000 Private/State/Federal Contributions 22,125 30,000 15,000 Ratio of County Contribution to Total 1:1.4 1:2 1:1 Green Economic Development Contracts 4 2 2 County Contribution 34,000 30,000 15,000 Private/State/Federal Contributions 90,690 60,000 15,000 Ratio of County Contribution to Total 1:2.7 1:2 1:1 Grand Total SEED Contracts 11 7 6 County Contributions 92,000 85,000 50,000 Private/State/Federal Contributions 368,644 170,000 50,000 Ratio of County Contribution to Total 1:4 1:2 1:1 304 RESEARCH & DEVELOPMENT IIIIIIk— --4 HAWAII COUNTY RESOURCE CENTER Program Measures— Capacity Building Program (continued) Note—changes in program measures reflects the plan to re-organize the Resource Center FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Number of Collaborating Partners 242 15 25 Inquiries and Requests 950 650 650 Community Meetings: #of Participants 3,500 1,500 1,500 Technical Assistances(facilitation,strategic 24 11 11 planning,grant proposal assistance,and economic analysis) Presentations 45 5 5 Research and Publications 5 2 1 HCRC Total Project Value(Cash,In-kind, 502,644 - - Volunteer Hours) Total Value of Funded Projects(Cash) 114,000 - - Total Fund Generated from Grants(Cash) 20,000 - - Number of Grants Awarded 1 - - In-Kind Support for HCRC Related Program 368,644 - - (Include Venues,Volunteer Hours* and Other Services) Total Meetings Convened or Attended 115 - - General Meeting 42 - - Community Meetings 45 - - Strategic Planning 8 - - Technical Assistance 13 - - Training,Workshops&Retreats 6 - - Conferences/Summit 1 - - Learning Circles 0 - - Total Participants 1,589 - General Meeting 283 - - Community Meetings 900 - - Strategic Planning 96 - - Technical Assistance 26 - - Training&Workshops 84 - - Conferences/Summit 200 - - Learning Circles 0 - - Total Number of Volunteers - - Intern 5 - - CVE 0 - - Community-based volunteers* 62 - - Coaches and Mentors 1 - - Total Volunteer Hours(CDP/CRP) 968 - - Total Volunteer Hours Dollar Value(CRP/CDP) $16,450 - - Total Number of Collaborative Partners* 242 - - 305 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Program Measures— Capacity Building Program (continued) Note—changes in program measures reflects the plan to re-organize the Resource Center FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Total Program Output—New Information& Knowledge Created Total Promotional Materials 23 - - Flyers 9 - - Forms 9 - - Information Packet 13 - - Brochure 3 - -- Documents - - Grant Proposals 1 - - Reports 3 - - Strategic Plan 3 - - Tools and Metrics 1 - - Total Distribution of Program Output 1,136 - - Printed Flyers 800 - - Printed Brochure 86 - - Printed Information Packet 250 - - Grant Proposal Review and Technical Assistance 0 - - Number of Individuals Requesting Information on - - - Grant Searches/Grant Information Served Number of Low-income Families Assisted 450 100 100 Number of Communities Involved in Community - - - Disaster Readiness Training Number of Individuals Involved in Community - - - Readiness Training Total Number of Web site Visit - - - Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Operations 290,393.32 158,200 120,867 Program Total 290,393.32 158,200 120,867 306 RESEARCH & DEVELOPMENT FILM Program Description The Film Program supports the local film industry; promotes and markets Hawai'i Island worldwide as a film destination; and seeks to build strong and effective relationships with business, government, academic, and community groups to advance program goals and objectives. Program Objectives 1. Market and promote Hawaii Island internationally as a desirable and cost effective location for filming by June 2013: a. Utilizing Big Island Film web site, ListBox and other various databases to release quarterly newsletter updates to the local production community and quarterly ad mailings to the external production database. b. Convene at least one (1) meeting with a major television production or feature film producers to attractlincentivize production on this island. Leverage available resources to secure on-island production as feasible. c. Launch and maintain a Film Office Facebook page. d. Update all photo albums on Zen Photo and add at least ten(10) new albums of location photos. e. Attend at least one (1)trade show. 2. Collaborate with the Film Offices of the Hawaiian Islands (FOHI),the Hawai'i Film and Entertainment Board (HFEB),the Hawai'i International Film Association (HIFA),the Association of Film Commissioners International (AFCI), Hawai'i Island Chambers of Commerce, etc. to: a. Support and expand local infrastructure for film production. Research and facilitate discussions to identify land. for development of a sound stage by June 2013. b. Participate in and support legislative efforts to provide appropriate changes and modifications to the Act 88 production incentive program; specifically, to expand the sunset clause for the Act 88 legislation, increase the per production cap for the incentive, and provide a small (5%)rebate to incent more local hiring by June 2013. 307 RESEARCH & DEVELOPMENT FILM Program Objectives (continued) 3. Plan/coordinate/assist in the following activities by June 2013: a. Support services to approximately 100 productions. b. Four(4) scouting tours or meetings with high level productions. c. Marketing and design improvement to the Film Office web site. d. Four(4)presentations to local high schools or colleges, businesses or community groups to share information about the Film Office and industry on this island. e. Two (2) workshops for workforce training, educational development, relationship building for the exchange of information about current business practices. f. Four(4) film festivals, conferences, or trade shows to promote our own location production capabilities,provide network opportunities for filmmakers, attract more filmmaking to the community and to give a voice to our diverse communities. 308 RESEARCH & DEVELOPMENT FILM Program Highlights 48 productions (81 last fiscal year)with a total revenue of$8,744,500 as compared to $19,942,100 last fiscal year Predators,released by 20th Century-Fox, added $7.5 million to the local economy and employed dozens of local technical and support personnel. The film accounted for over 1,000 room nights at hotels on the east side of the island. Total revenue this FY, while down substantially from last FY, is still the third highest amount since official record keeping began in the film office. Japan continues to be a significant source of production activity and spending: 20% of total activity. Four successful educational and workforce development workshops, seminars, and training programs coordinated this fiscal year. These included technical training for grips and gaffers, a conference on film and digital media, a workshop on documentary video production, and a summer"boot camp" in filmmaking for middle school young people. Supported and participated in five film festivals including the 5th Annual Big Island Film Festival, the 3` Annual Chinese Film Festival and the Talking Story: Big Island Indigenous Film Festival to name a few. The State film office continued to support a full slate of production that arrived in the state during this FY although faced with the downsizing of the office. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Inquiries 340 175 175 Productions Completed 100 75 85 Production Revenues $10 million $8 million $6 million Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Operations 35,962 37,620 39,920 Program Total 35,962 _ 37,620 39,920 309 RESEARCH & DEVELOPMENT RESEARCH & DEVELOPMENT Program Expenditures FY 2010-11 FY 2011-12 FY 2011-12 Actual Budget Request Number of Positions 18 18 18 Salaries and Wages 541,937.04 696,468 621,001 Operations 24,840.53 36,600 36,600 Equipment 3,909.73 5,400 5,400 Coqui Program - 3,000 3,000 Soil and Water Conservation District - 300,000 300,000 Program Total 570,687.30 1,041,468 966,001 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2011-12 Position Title Authorized Authorized Request Director of Research&Development 1 1 1 Deputy Director of Research&Development 1 1 1 Asst.Account Clerk(1/4T)Temp 1 1 1 Administrative Services Assistant 1 1 1 Administrative Assistant 1 1 1 Clerk II 1 1 1 Economic Development Specialist II 3 3 3 Economic Development Specialist III 6 6 6 Grants Specialist 1 1 1 Private Secretary 1 1 1 Resource Materials Specialist 1 1 1 Total 18 18 18 Note:Resource Center Positions(now reflected in this section(beginning in FY 2012-13)) 310 HIGHWAY FUND PUBLIC WORKS HIGHWAY FUND Mission Statement To maintain and improve the County's roadway transport system for safe and efficient movement of people and goods around the island. Department Goals 1. To provide leadership,training, administrative,public outreach, and technical support to accomplish the Divisions' Programs. 2. To provide a safe roadway allowing efficient movement of people and goods around the island. 3. To assist Civil Defense in emergencies. 4. To update the highway inventory records and maps. Convert these to electronic files. 5. To resurface a specific number of miles island-wide as the budget allows. 6. To develop and implement operational and technical programs for traffic control devices. 7. To provide operations and maintenance of traffic control devices in a timely manner through improved scheduling of projects and personnel. 8. To develop a rapid retrieval of records system, planned activities, and documents to support litigation. 9. To expand educational programs through website and social media tools to encourage highway safety and to provide customers 24-hour access to request a repair or service. 10. To create and implement highway safety standards, and procedures. 11. To operate and maintain traffic signals, streetlights, signs, and markings island-wide. Funding Source and Position Count Highway Fund $ 32,713,050 Highway Fund 248 Grant Revenue $ - Grant Revenue - Total Budget: $ 32,713,050 Total Number of Positions 248 311 PUBLIC WORKS TRAFFIC DIVISION ....�� Program Description The Traffic Division was established under the Department of Public Works under Chapter 2, Article 9, Section 2-41 of the Hawai`i County Code. The Division installs, maintains and repairs traffic control facilities and devices and street lighting systems in compliance with Chapter 24 of the Hawaii County Code. The Division is responsible for traffic engineering projects for the County and also educating the public on safety. Administration Section Plans, designs, and implements traffic control facilities in accordance with national standards. 1. Provides supervision and administrative support for the Division. 2. Mitigates traffic problems and improves overall roadway efficiency and safety. 3. Seeks to resolve complaints and answers inquiries using various means including website, call backs on completed work reported by the public and use of Laserfiche. 4. Develops a proactive role in the safe and efficient movement of traffic. 5. Provides information,technical support and direction to the highway safety council and the four traffic safety committees. Traffic Safety Section (Planning/Investigations, and Engineering) Responsible for the overall planning and design of Traffic Engineering related projects. 1. Conducts studies, investigations, inspections,traffic surveys, and other related activities to safeguard and facilitate vehicular and pedestrian traffic. 2. Reviews construction plans, traffic studies, zone changes, variances, etc. to ensure compliance with Division standards, guidelines, and policies for Federal, State, County and private entities. 3. Proposes, designs, and manages new traffic control related projects to help mitigate existing traffic problems and to improve overall roadway efficiency. 4. Identifies safety improvement projects based on accidents and conflict analysis procedures. 5. Oversees the restriping programs. 6. Proposes Traffic Calming initiatives to address concerns: a. Smart Signs to be used for driver's speed feedback and traffic counts b. Speed Humps for temporary and permanent installations 7. Creates, maintains and improves programs to promote highway safety and traffic education. 312 PUBLIC WORKS TRAFFIC DIVISION Program Description (continued) Traffic Signals and Streetlights Section Responsible for the design, installation, operation and maintenance of all traffic signals and streetlights on County highways and for maintaining traffic signals and streetlights on State highways. 1. Develop and implement priorities for traffic signal and streetlight installations. 2. Maintain a computerized traffic signal and streetlight database. 3. Develop and implement uninterruptible power supplies (UPS) for continuous traffic signal operations during power outages. 4. Continue to add signal systems to traffic signal server for real time monitoring and database adjustments. 5. Assist Traffic Calming Program by installing and maintaining traffic calming devices, such as Smart Signs (driver speed feedback), etc. 6. Install newly warranted signals "in-house"when possible. Traffic Signs and Markings Section Responsible for the installation, operation and maintenance of all traffic control signs and pavement markings on County highways, including assisting other departments and agencies with traffic control signs and pavement markings at off-highway County facilities. 1. Develop and implement a more efficient signs and markings maintenance program. 2. Develop a more proactive role in the safe and efficient movement of traffic. 3. Develop and maintain a computerized supplies, materials, and field signs and markings inventory database. 4. Assist Traffic Calming Program by installing temporary and permanent speed humps and related accessories, such as signage and striping. 313 PUBLIC WORKS TRAFFIC DIVISION Program Objectives Existing Maintenance Signals & Streetlights 1. Maintain 5% or less signal light failure rate. o Performance measurement: actual against 5% goal. 2. Improve upon street light failure rate of 30%. o Performance measurement: actual against 30% goal. Traffic Signs & Markings 1. Restripe 250 line miles per year(total of 1,000 line miles over 4 years)to address reflectivity. o Performance measurement: actual against 250 line miles per year goal. Improvements Signals & Streetlights 1. Connect 15 signals per year to Traffic Command Center. o Performance measurement: actual against 15 signals installs per year. 2. Convert 1,000 LPS units per year with LED lightings (total of approx. 9600 lights). o Performance measurement: actual against 1,000 unit goal. 3. Upgrade 5 crosswalks per year. o Performance measurement: actual against 5 crosswalks per year goal. Safety 1. Investigate and process complaints and requests within 30 calendar days. o Performance Measurement: 100%completion. 2. Transportation Asset Management Program o Acquire new photo log every two years of all public roadways in Hawaii County, a full traffic sign inventory of all County owned/maintained signs, and road ratings of all County owned/maintained roads. o Performance measurement: 100% completion. o Update GIS (Geographic Information System) inventory management to include annual goals for signs at 4800 each and striping 250 line miles o Performance measurement: 100% completion. 314 PUBLIC WORKS TRAFFIC DIVISION Program Highlights Projects Complete • Traffic Management Operations Room successfully opened and operational at Schultz Siding base yard. • LED Street lights being received incrementally for a large scale LED streetlight installation in selected areas,which will mark the second change of street lighting technology within the past several decades funded by a$500K American Recovery and Reinvestment Act(ARRA) grant. • Implementation of the updated(2011 version) Mandli photo log of all State and County roads in Hawaii County. • Completion of Mandli traffic sign inventory and collection of road evaluation data for all County maintained roads. • Integration of Mandli traffic sign inventory and road evaluation data into Roadsoft GIS traffic sign asset management program. • Full implementation of island-wide traffic sign retro-reflectivity maintenance program. • Establishment and fielding of West Hawaii traffic markings crew. • Traffic education completed via traffic safety messages distributed to children ages 3-8 via stickers, Halloween bags and bandage dispensers,teaching the importance of traffic safety. • Radio public service announcements have been broadcast reinforcing traffic safety messages. • Traffic website continues to provide information, alerts and request forms for the public. 315 PUBLIC WORKS � TRAFFIC DIVISION Program Measures EXISTING MAINTENANCE FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Traffic Signal&Streetlight Maintain 5%or less Failure Rate n/a 5% 5% Improve upon Failure rate of 30% n/a 30% 30% Traffic Signs&Markings Restripe 140 mi/yr(total of 960 miles over 7 years) n/a 140 n/a Restripe 250 line miles/yr(total of 1,000 line miles over 4 n/a n/a 250 years)to address reflectivity IMPROVEMENTS Traffic Signal&Streetlight Connect 15 signals/yr to Traffic Command Center n/a 15 15 Convert 1000 LPS units/yr with LED lightings(total of n/a 1,000 1,000 —9600 lights) Upgrade 5 crosswalks/yr n/a 5 5 SAFETY Investigate and process complaints and requests within 30 n/a • %processed 100% calendar days. _<30 days • >30 days =<60 days • >60 days =<90 days • >90 days • unprocessed Transportation Asset Management Program-acquire new n/a n/a 100% photo log every two years. Update GIS(Geographic Information System)inventory n/a n/a 100% management to include signs—4800 each and striping 250 line miles. 316 PUBLIC WORKS TRAFFIC DIVISION Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 48 48 48 Salaries and Wages 1,673,006.11 2,233,447 2,114,825 Operations 3,435,252.99 3,648,830 4,203,126 Equipment 327,781.13 51,900 306,152 Program Total 5,436,040.23 5,934,177 6,424,102 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request ADMINISTRATION: Civil Engineer VI 1 1 1 Office Manager 1 1 1 Account Clerk 1 1 1 Senior Account Clerk 1 1 1 Clerk II 1 1 1 Student Helper I 1 1 I TRAFFIC SAFETY Civil Engineer V 1 1 1 Civil Engineer IV 1 1 1 Civil Engineer III 1 1 1 Traffic Technician I 1 1 1 TRAFFIC SIGNALS& STREETLIGHTS: Traffic Operations Supervisor 1 1 1 Traffic Technician IV 1 1 1 Supervising Traffic Technician 1 1 1 Traffic Technician II 1 1 1 Construction Inspector 1 1 - Traffic Signal Inspector - - 1 Traffic Electrician Supervisor 1 1 1 Lead Traffic Electrician 1 1 1 Electronic Technician 1 1 1 Traffic Electrician 4 4 4 Electrical Engineer III 1 1 1 Electrician Helper 2 2 2 317 PUBLIC WORKS TRAFFIC DIVISION Personnel Position Summary (continued) FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request TRAFFIC SIGNS&MARKINGS: Traffic Signs&Markings Supervisor II 1 1 1 Traffic Signs&Markings Supervisor I 2 2 2 Program Support Technician 1 1 1 Lead Traffic Signs&Markings Painter 4 4 4 Lead Traffic Signs&Markings Installer(Kona) 1 1 1 Thermoplastic Melting Equipment Operator 1 1 1 Traffic Signs&Markings Installer(Kona) 1 1 1 Traffic Signs&Markings Painter 5 5 5 Traffic Signs&Markings Helper 7 7 7 Total 48 48 48 318 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program Description Highway Administration The Highway Maintenance Division oversees and directs all Highway Programs; i.e., maintenance of roadways, flood control structures and canals. The Division also establishes safety programs and conducts training, coordinates in-house resurfacing projects and responds to various emergencies as needed. District Baseyards Each District Baseyard continues to repair and maintain roads, streets, highways, bridges, storm drains and other flood control structures in the County. The Baseyards also respond as needed,to various emergencies caused by accidents, hazardous material spills and other natural events (fires, storms, earthquakes etc.). Program Objectives 1. Continue island-wide in-house resurfacing program and resurface a total of 35 miles. 2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total)per operator/equipment per workday and the goal of a five-week cycle per district. Program Highlights Resurfaced or paved 17.91 miles of various County roads including roads-in-limbo: • South Hilo 4.10 miles • North Hilo/Hamakua 2.70 miles • North& South Kohala 3.70 miles • North& South Kona 0.60 miles • Ka`u 1.11 miles • Puna 5.70 miles 319 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Resurfacing Miles(Varying Widths) 17.91 35 35 South Hilo 4.10 7 7 North Hilo/Hamakua 2.70 5 5 North/South Kohala 3.70 7 7 North/South Kona 0.60 6 6 Ka`u 1.11 4 4 Puna 5.70 6 6 Grass Cutting Operation(Cycle for Each District,in Average: Weeks): 4 South Hilo 3 to 6 5 5 North Hilo/Hamakua 6 5 5 North/South Kohala 1 to 4 5 5 North/South Kona 6 5 5 Ka`u 5 to 6 5 5 Puna 2 to 6 _ 5 5 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 200 201 201 Permanent/Temporary 164/36 164/37 164/37 Salaries and Wages 5,428,230.90 6,187,405 5,915,573 Operations 3,720,335.26 4,120,190 4,128,525 Equipment 272,279.88 580,000 1,653,600 Program Total 9,420,846.04 10,887,595 1697,698 320 PUBLIC WORKS . ...aa. � .. w..v. HIGHWAY MAINTENANCE DIVISION Personnel Position Summary FY 2010-2011 FY 2011-2012 FY 2012-13 Position Title Authorized Authorized Request Highway Division Chief 1 1 1 Highway Superintendent 1 1 1 Accountant II 1 1 1 Civil Engineer IV 1 1 1 Highways Support Technician II 1 1 1 District Road Overseer II 5 5 5 Equipment Operator I 25 25 25 Equipment Operator II 26 26 26 Equipment Operator III 9 9 9 Equipment Operator Trainer 1 1 1 Laborer II 68 68 68 Mason 1 1 1 Road Construction&Maintenance Supervisor I 4 4 3 Road Construction&Maintenance Supervisor II 10 10 11 Safety&Driver Improvement Coordinator 1 1 1 Senior Account Clerk 7 7 7 Street Cleaning Supervisor 1 1 1 Street Sweeper Operator 1 1 1 Subtotal 164 164 164 TEMPORARY POSITIONS: Equipment Operations Instructor Temp 3 3 3 Equipment Operator I Temp 7 6 6 Equipment Operator II Temp 5 5 5 Equipment Operator III Temp 4 4 4 Mason Lead Temp - 1 1 Mason Temp 3 3 3 Road Constr&Maintenance Supervisor I Temp 6 6 6 Student Helper II 1 2 2 Tree Trimmer Temp 4 4 4 Worker's Compensation Position 3 3 3 (Temporary Positions)Subtotal 36 37 37 Total 200 201 201 321 MASS TRANSIT AGENCY HIGHWAY FUND Program Description Refer to Mass Transit Agency under the General Fund Section. Program Objectives Refer to Mass Transit Agency under the General Fund Section. Program Highlights Refer to Mass Transit Agency under the General Fund Section. Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Operations 943,892.00 4,044,593 4,845,250 Equipment - - - Program Total 943,892.00 4,044,593 4,845,250 322 PUBLIC WORKS „„ HIGHWAY FUND MISCELLANEOUS FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Roads in Limbo 655,332.38 1,500,000 2,000,000 Fringe Benefits Health Fund 854,608.32 1,118,747 980,000 Pension Accumulation 1,045,480.95 1,424,000 1,350,000 FICA 492,245.76 675,000 666,000 Worker's Compensation 339,400.81 450,000 450,000 Total Fringe Benefits 2,731,735.84 3,667,747 3,446,000 Supplemental Transfers Transfer to Capital Projects Fund 3,559,000.00 3,189,216 3,610,000 Other Costs Provision for Compensation Adjustment - (160,059) - Provision for Pension Lag Adjustment - (345,779) - Vacation Pay - 50,000 50,000 Refund Auto/Trailer Tax - - - Provision for Reallocation - - - Public Safety Disaster/Emergency 8,606.29 500,000 500,000 Total Other Costs 8,606.29 44,162 500,000 Total Miscellaneous 6,587,139.34 8,401,125 9,606,000 323 This page intentionally left blank 324 SEWER FUND ENVIRONMENTAL MANAGEMENT .Mkau....uru....__. _..., ..uu�...au..w,.�. u �.n�a..� . ...v.� .H ,...... .. .. .. ... ..ar�. ._ ..a.�rm.� ..� SEWER FUND Mission Statement To protect public health and environment, support the County, and encourage a safe and rewarding workplace. Division Goals 1. To protect public health and safety and the environment. 2. To meet or exceed all wastewater discharge permit and regulatory compliance requirements. 3. To provide the best service at the least cost while balancing the needs and desires of the administration, council, employees, and general public. 4. To sustain no lost time injuries and maintain a healthy and committed workforce. Funding Source and Position Count Sewer Fund $ 9,321,149 Sewer Fund 58 Grant Revenue $ - Grant Revenue - Total Budget: $ 9,321,149 Total Number of Positions: 58 325 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Description The Administration program of the Wastewater Division(WWD) includes the administration and engineering functions. Administration manages the countywide wastewater system, maintains effective long-range plans via the Capital Improvement Program(CIP) and Equipment Replacement Fund (ERF)planning process, coordinates with the Environmental Management Commission (EMC), the Department Administration and County Council, administers permit applications, maintains archives, and maintains public relations through education and problem solving as needed. Program Objectives 1. Complete repairs to the Hilo Wastewater Treatment Plant(WWTP) Outfall. 2. Complete repairs to the Kalaniana'ole Interceptor—Phase 2. 3. Complete upgrade of the Pua Sewage Pump Station(SPS) and Force Main. 4. Complete upgrade of the Wailoa SPS. 5. Complete replacement of the Papa'ikou and Kulaimano Dewatering Systems. 6. Initiate construction of the Na'alehu Large Capacity Cesspool (LCC) Replacement project. 7. Initiate design of the Pahala LCC Replacement Project. 8. Initiate construction of the Kealakehe Sludge Removal and Aeration Upgrade Project. 9. Initiate construction of the Lono Kona Sewer Improvement District Project. 10. Continue construction of the North Kona Sewer and Reuse project in conjunction with the State DOT's Queen Ka'ahumanu Highway Widening Project—Phase 2. 11. Continue to ensure plant operators receive adequate training and refreshers to be able to renew their operator certification licenses and to further their learning as they pursue career advancement within the organization. 12. Participate in providing input on operator training classes overseen by the continuing Statewide Operator Training Center (SWOTC). 13. Finalize development of the Asset Management System (AMS)program as well as implementing procedures established within the system. 14. Implement Sewer Rate Increase to adequately support Wastewater facilities including sewer mains, sewage pump stations and wastewater treatment plants. 326 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Highlights 1. Initiated construction for upgrade of the Honoka'a WWTP to allow connection of additional properties in the Honoka'a town area to connect to the County sewer system. 2. Issued design and completed construction to repair the existing wet well at the Project 19 SPS. 3. Issued consultant contract to accomplish repairs to the Hilo WWTP outfall (repair undermining of a section of the outfall pipe and to repair approximately 4 joint leaks). 4. Issued design and completed construction to modify manholes on the Wailoa Interceptor piping in order to repair severe infiltration on the interceptor. 5. Issued design and contract for repair to a section of the existing sewer line on Ali'i Drive in Kona to eliminate a section of known infiltration at the Lanihau SPS. 6. Continuing to work with the State of Hawai'i Department of Transportation to install the North Kona Sewer and Effluent Reuse infrastructure as part of the Queen Ka'ahumanu Highway Widening Phase 2 project. 327 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate REGULATORY COMPLIANCE PROGRAM Number of NPDES Permit Violations 0 0 0 Number of Reportable Sewage Spills 1 0 0 Number of Reportable Treatment Bypass 0 0 0 Number of HIOSH Citations 0 0 0 SEWER CONNECTION PROGRAM Number of Building/Plumbing Permits Processed *544 200 600 Number of Sewer Connection Plans Reviewed 216 100 200 Number of Sewer Connections Inspected 102 150 250 PRIVATE SEWER EXTENSION PROGRAM Number of Private Sewer Extension Plans Reviewed 1 1 1 Number of Private Sewer Extensions Inspected 1 4 2 REPLACEMENT RESERVE ACCOUNT PROGRAM Number of Design Projects Completed 1 2 2 Number of Construction Projects Completed 1 2 2 *Large increase in Building/Plumbing Permits processed is based on new Building Division policy which requires WWD to review permits regardless of whether or not County sewer is available in the area. 328 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS Program Description The Operations program involves operating, maintaining, and repairing wastewater collection,pumping,treatment, and disposal facilities and equipment. The Operations program includes coordinating the planning, design, construction and inspection of equipment replacement projects with Wastewater Administration, performing laboratory analyses to determine permit compliance and efficiency of plant processes; ensuring regulatory compliance; and storing and maintaining adequate inventory of spare parts and supplies. Program Objectives 1. Ensure plant operators receive adequate training and refreshers to be able to renew their operator certification licenses and to further their learning as they pursue career advancement within the organization. 2. Train operations personnel to recognize and utilize the different aspects of the asset management system that is under the lead of the WWD Administration. The intent is to increase efficiency by using a continuous improvement process. 3. Strive for acceptable ratings from Department of Health during inspections of the wastewater treatment facilities by exercising proper plant process control, health and safety procedures and laboratory quality control. 4. Continue to implement an inflow and infiltration(I/I)program for the Hilo Sewer System in order to reduce influent flow to the Hilo WWTP. 5. Continue to implement an inflow and infiltration(I/I)program for the Kona Sewer System in order to reduce chloride concentrations as the WWD Administration continues to establish an effluent reuse program in Kona. 6. Continue to reduce operational expenses. Initiate plans to reduce Operation and Maintenance (O&M) activities at smaller Sewage Pump Stations, Kulaimano WWTP, Papa'ikou WWTP, and Kapehu WWTP to reduce expenses while attempting to minimize the additional risk of failure and non-compliance events to the extent possible. 329 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS Program Highlights 1. Reduced I/I to the Hilo Wastewater Treatment Plant by almost 500,000 gpd. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate WASTEWATER TREATMENT PROGRAM Percent of Wastewater Treatment Plants Receiving NA 80% 80% Acceptable or Conditional Rating from DOH Hilo WWTP—Average Daily Flow(mgd) 2.3 2.7 2.4 Papaikou WWTP-Average Daily Flow(mgd) 0.08 0.1 0.1 Kulaimano WWTP-Average Daily Flow(mgd) 0.08 0.1 0.1 Kapehu WWTP-Average Daily Flow(mgd) 0.007 0.1 0.01 Kealakehe WWTP-Average Daily Flow(mgd) 1.8 1.8 1.8 Honokaa WWTP—Average Daily Flow(mgd) NA NA 0.2 Pass EPA laboratory quality control test? Yes Yes Yes EFFLUENT REUSE PROGRAM Total Volume of Effluent Recycled(kgal/yr) 0 0 0 SEWER LINE MAINTENENANCE PROGRAM Miles of Sewer Lines Cleaned 37.4 36 36 Miles of Sewer Lines Video Inspected 11.44 20 20 Number of Point Repairs Completed 171 100 50 PLANT MAINTENANCE PROGRAM Number of Work Orders Completed 328 450 450 Number of Outstanding Work Orders 41 30 30 330 ENVIRONMENTAL MANAGEMENT uw.. . _.n,a WASTEWATER DIVISION Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Number of Positions 58 58 58 Salaries and Wages 2,567,858.54 2,933,646 2,900,523 Operations 3,329,186.24 3,683,289 4,133,641 Equipment 43,139.21 10,000 55,500 Program Total 5,940,183.99 6,626,935 7,107,239 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Assistant Wastewater Treatment Plant Operator 8 8 7 Assist Wastewater Treatment Plant Operator Temp 4 4 4 Civil Engineer III 1 1 1 Civil Engineer IV 1 1 1 Civil Engineer VII 1 1 1 Engineering Support Tech III 1 1 1 GIS Analyst II 1 1 1 Laboratory Technician I 1 1 1 Mechanical Repairer 2 2 2 Lead Plant Electrician/Electronics Repairer 1 1 1 Plant Electrician/Electronics Repairer 1 1 1 Sanitary Chemist 1 1 1 Wastewater Plant Maintenance Mechanic 3 3 3 Wastewater Plant Maintenance Mechanic Supervisor 1 1 1 Sewer Maintenance Repairer 5 5 6 Sewer Maintenance Working Supervisor 2 2 2 Wastewater Plant Working Supervisor III 1 1 1 Storekeeper 1 1 1 Engineering Student 1 1 1 Student Helper 2 2 2 Wastewater Deputy Division Chief 1 1 1 Wastewater Operations Superintendent 2 2 2 Wastewater Project Manager 1 1 1 Wastewater Treatment Plant Operator I 3 5 5 Wastewater Treatment Plant Operator II 2 2 2 Wastewater Treatment Plant Operator III 4 4 4 Wastewater Treatment Plant Operator IV 3 2 2 Wastewater Treatment Plant Supervisor III 1 1 1 Wastewater Treatment Plant Supervisor IV 1 1 1 Wastewater Treatment Plant Working Supervisor IV 1 0 0 Total 58 58 58 331 ENVIRONMENTAL MANAGEMENT SEWER FUND MISCELLANEOUS FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Fringe Benefits FICA 182,957.46 225,847 221,890 Pension Accumulation 379,548.17 442,837 449,581 Health Fund 256,907.40 315,537 340,610 Worker's Compensation 22,734.63 35,000 35,000 Total Fringe Benefits 842,147.66 1,019,221 1,047,081 Other Costs Provision for Payroll Lag Adjustment - (108,029) - Provision for Compensation Adjustment - (52,709) - Replacement Reserve Account 390,497.81 1,600,000 1,166,829 Total Other Costs 390,497.81 1,439,262 1,166,829 332 CEMETERY FUND PARKS & RECREATION CEMETERY FUND Mission Statement The Department of Parks and Recreation Cemetery Fund provides affordable burial facilities for residents of Hawai`i County. Department Goals To improve, maintain and upkeep `Alae Cemetery. Program Description The Cemetery Fund was authorized to use the revenues from plot sales at `Alae Cemetery for the improvement, maintenance, and upkeep of`Alae Cemetery. Program Objectives Conduct maintenance and repair activities. Program Highlights • Maintenance and upkeep of the cemetery has been done on a daily basis. Funding Source and Position Count Cemetery Fund $ 10,000 Cemetery Fund - Grant Revenue $ - Grant Revenue - Total Budget: $ 10,000 Total Number of Positions - 333 PARKS & RECREATION CEMETERY FUND Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Acres Maintained 33 33 33 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Operations 10,000 10,000 10,000 Program Total 10,000 10,000 10,000 334 BIKEWAY FUND PARKS & RECREATION . _�.� ��.._......��.�».,BIKEWAY FUND Mission Statement The Department of Parks &Recreation Bikeway Fund promotes safe bicycling transportation and recreation. Department Goals 1. Provide safe bicycling recreational opportunities for all age groups. 2. Match local Bikeway Funds with federal money whenever possible and desirable. 3. Support programs, planning and physical bikeways (on-road and off-road)that promote bicycling for transportation, recreation and sport. Program Description The Bikeway Fund collects fees for the bikeway fund that will be used for the promotion of bicycle education and recreational activities. Funding Source and Position Count Bikeway Fund $ 171,000 Bikeway Fund - Grant Revenue $ - Grant Revenue - Total Budget: $ 171,000 Total Number of Positions 335 PARKS & RECREATION BIKEWAY FUND Program Objectives 1. Conduct one recreational bike activity in each of 5 recreational districts by June 30, 2013. Program Highlights On May 21, 2011, The department had a free Bicycle Safety Program at the Volcano Cooper Center in partnership with PATH for children in Grades 2 to 6. An adult bike safety program was also offered to parents, guardians or any adult in attendance. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Participants in Recreational Activities 40 250 250 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Operations 265.74 171,000 171,000 Program Total 265.74 171,000 171,000 336 BEAUTIFICATION FUND PUBLIC WORKS ._ .._o. ..w BEAUTIFICATION FUND Mission Statement To beautify and enhance highways and roadways under the ownership, control and jurisdiction of Hawai'i County. Department Goals 1. To maintain several median strips in Kailua-Kona. 2. To control roadside trash by providing refuse containers and pick-up. 3. To maintain and provide new plantings along highways, roadways and County facilities visible along highways and roadways to create green aesthetically pleasing landscape. Program Description The Beautification Fund involves planning projects and working with the community to beautify the roadways and appropriate facilities in order to enhance the traveling experience. Program Objectives 1. Continue to initiate two roadside planting projects every year. 2. Continue to plant or replant a minimum of 10 trees each year. 3. Enhance and continue the existing Litter Pick-up along County Roads Program with the Highways Division of the Department of Public Works. Funding Source and Position Count Beautification Fund $ 157,920 Beautification Fund - Grant Revenue $ - Grant Revenue - Total Budget: $ 157,920 Total Number of Positions - 337 PUBLIC WORKS BEAUTIFICATION FUND Program Highlights Continue a cooperative program with the Department of Parks and Recreation to better implement the beautification projects. A cooperative program between the downtown associations in Hilo and Kona and the Highways Division regarding trash bin installation and maintenance has been established. Bins are provided by the associations, and our crew install them, remove trash and replace the liners. Certain median strips landscaping in the Kona district have been a cooperative effort with the County contributing for irrigation water and the Kailua Village Business Improvement District contributing all expenses for plant materials, irrigation systems and labor to install and maintain. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate New Projects Initiated 2 2 2 Trees Planted 8 10 10 Additional Information: Refuse Containers Provided Pahoa Village 7 7 7 (seven 55 gal Bins+two minimum 30 gal Bins) Refuse Containers Provided Puako Beach Road 6 6 6 (six 3 cu.yd.Bins+two minimum 30 gal Bins) Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Salaries&Wages - 5,300 5,300 Operations 91,960.78 146,300 150,620 Equipment - 2,000 2,000 Program Total 91,960.78 153,600 157,920 338 VEHICLE DISPOSAL FUND ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND Mission Statement To protect public health and safety and the environment by removing and disposing of derelict and abandoned vehicles and properly disposing of waste generated from such vehicles. Department Goals 1. To remove derelict/abandoned vehicles from public roadways on a timely basis. This includes all public roadways and private subdivision roadways that are open to public access. 2. To process and properly manage all derelict/abandoned vehicles and other wastes (e.g. used tires, and other related scrap metal items) including special waste related to this program, in a timely manner. 3. To coordinate special community events to remove derelict/abandoned vehicles and dispose of used tires island-wide. Program Description The Derelict and Abandoned Vehicle Disposal Program provides for identification, removal, and temporary storage of derelict/abandoned vehicles, as well as processing/recycling of derelict vehicles in accordance with program procedures. Program Objectives 1. Coordinate removal from public access roadways those vehicles classified as abandoned/derelict. 2. Process and recycle all derelict/abandoned vehicles in compliance with Department of Health requirements. 3. Monitor salvage facility operations contract for the processing and shipment of scrap metal. 4. Coordinate the removal, recycling and/or re-use or disposal of used tires for beneficial use. Funding Source and Position Count Vehicle Disposal Fund $ 2,551,567 Vehicle Disposal Fund 3 Grant Revenue $ - Grant Revenue - Total Budget: $ 2,551,567 Total Number of Positions 3 339 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND Program Highlights • 1,007 vehicle incidents were reported for fiscal year 2010-2011, of which 278 vehicles could not be found at the location. However, 729 vehicles were located and removed, 424 from West Hawai`i and 305 from East Hawai`i. • Scrap metal contractor removed a total of 23,628 tons for fiscal year 10-11. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Vehicles Processed 729 1,000 1,100 Vehicles Investigated 1,007 1,200 1,300 Scrap Shipments Off-Island(Tons) 23,628 25,000 30,000 Used Tire Removal(Tons) 416 750 750 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 3 3 3 Salaries and Wages 83,928.23 98,896 94,186 Operations 2,047,401.51 2,467,146 2,457,081 Equipment - - 300 Program Total 2,131,329.74 2,566,042 2,551,567 Personnel Position Summary FY 2008-09 FY 2010-11 FY 2012-13 Position Title Authorized Budget Request Derelict/Abandoned Vehicle Coordinator 2 2 2 Clerk III 1 1 1 Total 3 3 3 340 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND MISCELLANEOUS FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Fringe Benefits FICA 6,309.28 7,566 7,205 Pension Accumulation 13,890.67 14,834 14,600 Health Fund 16,056.40 19,150 12,000 Total Fringe Benefits 36,256.35 41,550 33,805 Provision for Payroll Lag Adjustment - (3,079) - Provision for Compensation Adjustment - (7,696) - Worker's Compensation - 2,000 2,000 Total Miscellaneous 36,256.35 32,775 35,805 341 This page intentionally left blank 342 SOUD WASTE FUND ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Mission Statement To protect public health and safety, and the environment by receiving, handling and disposing of solid waste generated within the County of Hawai`i, following applicable Federal, State, and Local laws and regulations. To develop,maintain, and enhance programs to encourage the public to divert recyclable and reusable materials from land disposal. Department Goals 1. To continue planning for revenue producing programs or grants to reduce the Solid Waste Division's dependency on the General Fund and to ultimately become financially self- sufficient. 2. To comply with Federal, State, and Local laws and regulations relating to solid waste management. 3. To provide clean and convenient transfer stations island-wide for the public to safely dispose of household refuse. 4. To provide safe and efficient disposal sites for commercial solid waste. 5. Target a 40%reduction or diversion rate for our recyclable commodities from entering the landfill by 2014 by providing convenient options for both the residential and commercial sectors to recycle. 6. To continue planning for the future use, closure, and/or replacement of selected facilities based on evolving technology, regulations and demands on manpower and facilities. 7. To continue post-closure maintenance and monitoring at the Kailua and Waimea landfills in accordance with Federal and State regulations. Funding Source and Position Count Solid Waste Fund $ 8,614,517 Solid Waste Fund 125 Subsidy $ 15,312,654 Subsidy - Grant Revenue $ 900,000 Grant Revenue 2 Total Budget: $ 25,406,461 Total Number of Positions 127 343 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Description The Solid Waste Division operates and maintains, by either County personnel or by contractual services, all solid waste collection and disposal facilities in the County of Hawai`i, in accordance with Federal, State and Local laws and regulations. This includes two (2) active landfills,two (2) inactive landfills,twenty-two (22)transfer stations and island-wide hauling operations. Program Objectives 1. Implement proposed actions identified in the Update to the Integrated Solid Waste Management Plan for the County of Hawai`i. 2. Continue repairs and enhancement services at all County transfer stations. 3. Fleet Maintenance - Continue a daily maintenance checklist and recurring replacement schedule on our heavy equipment based on age and repair costs. 4. Comply with Department of Health Chapter 58.1 Hawai`i Administrative Rules to ban or require source separation of green waste from entering County disposal facilities. 5. Continue post-closure maintenance and monitoring of Kailua and old Waimea landfills. 6. Expand recycling education, glass recycling, e-waste collections, household hazardous waste collections and landfill diversion programs. 7. Support the State DOH HIS programs and redemption centers for the public. Program Highlights • Construction completed for upgrades to the Waimea transfer station. • Completed construction of a major overhaul to the Pahoa transfer station site. • Continued the sliver fill operation to gain additional life at the South Hilo Sanitary Landfill by utilizing available air space, improving operating practices to achieve higher rates of compaction, and utilizing alternative daily cover. • Rate of redemption increased from 82.3%to 90% for the H15 program this fiscal year. 344 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Additional Information East Hawaii Tons of Refuse Disposed at Transfer Stations 32,437 35,000 40,000 Transfer Stations Maintained 11 10 11 Total Chutes for Container Trailers 17 17 19 Total Container Trailers Available 40 40 40 Active Landfills Maintained 1 1 1 Closed Landfills Maintained - - - Recycling Processing&Collection Centers 11 11 10 Total Tonnage Disposed at Hilo Landfill 63,446 67,000 62,500 West Hawaii Tons of Refuse Disposed at Transfer Stations 35,429 35,000 40,000 Transfer Stations Maintained 10 10 11 Total Chutes for Container Trailers 14 14 14 Total Container Trailers Available 38 38 38 Active Landfills Maintained 1 1 1 Closed Landfills Maintained 2 2 2 Recycling Processing &Collection Centers 10 10 11 Total Tonnage Disposal at West Hawai`i Landfill 103,009 92,000 86,500 County wide diversion from landfill rate 36% 37% 40% Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 127 127 127 Salaries and Wages 4,419,866.50 5,039,673 4,839,138 Operations 15,110,387.62 21,079,452 18,246,862 Equipment 3,040.33 91,000 50,200 Program Total 19,533,294.45 26,210,125 23,136,200 345 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Personnel Position Summary Position Title FY 2010-11 FY 2011-12 FY 2012-13 Authorized Authorized Request Administrative Assistant 1 1 0 Clerk III 0 0 1 Civil Engineer III 1 1 1 Civil Engineer IV 1 1 1 Equipment Operator III 37 37 37 Equipment Operator III Temp 1 1 1 Equipment Operator II Temp 1 1 1 Environmental Mgt Engineer - - - Lead Solid Waste Transfer Station Attendant 1 1 1 Laborer II 1 1 1 Recycling Coordinator 1 1 1 Recycling Specialist II 3 3 3 Recycling Specialist III 1 1 1 Scale Attendant 4 4 4 Solid Waste Operations Division Chief 1 1 1 Solid Waste Superintendent 2 2 2 Solid Waste Supervisor 4 4 4 Solid Waste Facility Attendant 55 55 55 Solid Waste Transfer Station Attendant Temp 4 4 4 Solid Waste Working Supervisor 2 2 2 Solid Waste Working Supervisor Temp 3 3 3 Student Helper I 1 1 1 Student Helper II 1 1 1 Welder 1 1 1 Total 127 127 127 346 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND MISCELLANEOUS FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Fringe Benefits FICA 311,204.15 400,000 358,761 County Pensions 660,652.50 780,000 731,500 Health Fund 556,721.78 672,464 625,000 Vacation Pay - 30,000 30,000 Worker's Compensation 321,223.12 420,000 525,000 Total Fringe Benefits 1,879,801.55 2,302,464 2,270,261 Other Provision for Payroll Lag Adjustment - (187,430) - Provision for Compensation Adjustment - (69,967) - 347 This page intentionally left blank 348 GOLF COURSE FUND PARKS & RECREATION GOLF COURSE FUND Mission Statement The Department of Parks & Recreation Golf Course Fund strives to provide a quality recreational experience for the golfing community with excellence, integrity and aloha. Department Goals To continue to provide the golf public with a challenging, safe, and well-maintained facility. Program Description This program operates and maintains the only public golf course on the Island of Hawai`i. Activities include the maintenance of grounds and facilities, and the scheduling of all golf activities. Funding Source and Position Count Golf Course Fund $ 840,672 Golf Course Fund 20 Subsidy $ 299,000 Grant Revenue - Total Budget: $ 1,139,672 Total Number of Positions 20 349 PARKS & RECREATION GOLF COURSE FUND Program Objectives 1. Improve, beautify and maintain the greens,tees and fairways at the Hilo Municipal Golf Course by: a. aerating all golf course greens in October and May, weather permitting; b. verticut and de-thatch all greens in July, October, January, and April, weather permitting, or as needed; c. controlling application of fertilizer and pesticide to greens, fairways and tees weekly, or as needed; d. controlling application of herbicide to greens, tees, stream beds, ditches and course boundaries weekly, or as needed; e. daily mowing of greens; f. mowing of tee tops every Thursday, weather permitting; g. mowing of fairways Monday through Friday,weather permitting; h. top dressing greens monthly, weather permitting. i. rolling of greens on a weekly basis, or as needed. 2. Schedule and assign tee times for: a. individuals and groups on a daily basis; b. club tournaments every six months; c. larger fundraising tournaments on an annual basis. Targeting, but not limited to six fundraisers per fiscal year. 3. Schedule inspection and repairs of course structures, clubhouse facilities and maintenance warehouse during the months of July, October, January, and April. 4. Daily routine inspections and maintenance of equipment, course vehicles and safety equipment. 5. 80% of the service surveys received by golfers will be satisfactory or better. 6. 50% of all employees will have at least one training course. 7. 100% of employees will be exposed to safety talks at least once per month. 350 PARKS & RECREATION GOLF COURSE FUND Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Acres Maintained 124 124 124 Rounds of Golf 83,358 90,000 90,000 Tournaments 28 29 29 Aerated Greens 38 38 38 Course Closures 1 2 2 Play Suspensions 1 10 5 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 20 20 20 Salaries and Wages 646,461.66 715,012 683,239 Operations 178,336.40 174,231 182,014 Equipment - 450 400 Program Total 824,798.06 889,693 865,653 Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Authorized Authorized Request Equipment Operator I Temp 1 1 1 Golf Course Groundskeeper I 7 7 7 Golf Course Groundskeeper II 4 4 4 Golf Course Groundskeeper III 1 1 1 Golf Course Maintenance Supervisor 1 1 1 Golf Course Manager 1 1 1 Golf Course Operations Assistant 1 1 1 Golf Course Starter 1 1 1 Golf Course Starter''V2T 2 2 2 Mechanical Repairer-Welder 1 1 1 Total 20 20 20 351 PARKS & RECREATION GOLF COURSE FUND MISCELLANEOUS FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Fringe Benefits FICA 46,417.40 45,924 52,000 Pension Accumulation 80,578.34 108,445 108,709 Health Fund 96,969.33 108,445 99,709 Worker's Compensation 4,437.03 13,519 13,601 Total Fringe Benefits 228,402.10 276,333 274,019 Others Provision for Payroll Lag Adjustment - (28,957) - Provision for Compensation Adjustment - (16,756) - Contingency - - - 352 GEOTHERMAL RELOCATION dt CO1lllUNI°PI" BENEFITS FUND PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Mission Statement To establish and administer a geothermal relocation and community benefits program for the relocation of qualified owner-occupants residing near the Puna Geothermal Venture's plant who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna. Department Goals The Planning Department is authorized to establish a program for the relocation of owner-occupants residing near the Puna Geothermal Venture's plant and who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna, including, but not limited to, road improvements, water infrastructure development, land acquisition,parks and recreational facility needs, civil defense, and mass transit improvements. The Planning Director is hereby authorized to purchase the affected properties by negotiation for not more than 130% of the assessed value, as determined by the Real Property Tax Division of the Department of Finance and dispose of the affected properties by public auction or pursuant to Article 19 of Chapter 2, with the exception of the requirement for council resolution found in Section 2-111(a). Funding Source and Position Count Geothermal Relocation & $ 600,000 Geothermal Relocation & - Community Benefits Fund Community Benefits Fund Grant Revenue $ - Grant Revenue - Total Budget: $ 600,000 Total Number of Positions 353 PLANNING PAU GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Program Description Ordinance No. 08-37 renamed and redefined the Geothermal Relocation Revolving Fund Program to the Geothermal Relocation and Community Benefits Fund Program. The Geothermal Relocation and Community Benefits Program shall be funded by proceeds from the following sources: 1. Geothermal royalties received from the Department of Land and Natural Resources. 2. Proceeds from the sale of properties purchased under this program. 3. Rental fees from any of the properties purchased under this program. The proceeds from the fund shall be used for the necessary expenses in administering and carrying out the purposes of the geothermal relocation and community benefits program. A minimum balance of$1,000,000 shall be maintained in the fund for expenditures relating to geothermal relocation. Expenditures relating to the geothermal relocation and community benefits program include, but are not limited to: 1. The costs of any necessary appraisals required under this program. 2. The payment of necessary fees and expenses. 3. The costs of the purchase of an affected dwelling and property in accordance with this chapter, if necessary. 4. The costs necessary to dispose of or rent affected dwelling and property. 5. Expenditures for public purposes including road improvement, water infrastructure, land acquisition,parks and recreational facility needs, civil defense, and mass transit improvements. (A) Funds shall be expended in Lower Puna, which is defined as extending from Hawaiian Paradise Park Subdivision to Kalapana and including Orchidland Estates,Ainaloa, Hawaiian Beaches, Hawaiian Shores, Kapoho, Pahoa, Nanawale, Leilani Estates, and other communities proximate to Pahoa. (B) Expenditures under this subsection shall be made in accordance with appropriations adopted by the Hawaii County Council after receiving recommendations from the Planning Director. Program Objectives 1. The Geothermal Relocation and Community Benefits Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. 354 PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Program Highlights • Ordinance No. 08-119 was approved by the Hawaii County Council, effective September 10, 2008, by appropriating funds for community benefit expenditures for office lease, road improvements,park and recreational needs, and mass transit needs. • The County is currently negotiating with the landowner(s) who filed a request for permanent relocation. Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Community Benefits 0 0 0 Dwellings Acquired 0 0 0 Dwellings Sold 0 0 0 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Community Benefits 308,965.00 62,110 250,000 Operations - 512,890 350,000 Program Total 308,965.00 575,000 600,000 355 This page intentionally left blank 356 HOUSING FUND HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Mission Statement To provide for the development of viable communities in Hawai'i County by providing decent housing, suitable living environments and expanding economic opportunities. Department Goals 1. Office of the Assistant Housing Administrator To deliver services efficiently, effectively, and fairly to the public and to provide necessary support services to the Existing Housing, Community Development, and Grants Management Divisions. 2. Community Development Division To facilitate the development of housing opportunities that meets the needs of low- and moderate-income residents through community collaboration and data research, policy development and implementation, resource coordination,project development and compliance oversight. 3. Existing Housing Division To maximize the use of the existing housing stock within the County by offering expanded opportunities for low income household for rental assistance, self- sufficiency programs, low interest rehabilitation loans, and deferred mortgage loans to first-time homebuyers for down payment and/or closing cost assistance. 4. Grants Management Division To provide for maximum community development opportunities through the use of funds from the U. S. Department of Housing and Urban Development(HUD), the U.S. Department of Labor(USDOL), and other appropriate grants and programs. Funding Source and Position Count Housing Fund $ 1,387,637 Housing Fund 51 Subsidy $ 1,282,351 - Grant Revenue $ 15,973,231 Grant Revenue - Total Budget: $ 18,643,219 Total Number of Positions 51 357 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Description Office of the Assistant Housing Administrator Located within the office of the Assistant Housing Administrator is the accounting, clerical, and technology support services to the department. Community Development Division The Community Development Division is responsible for the data coordination, program and policy compliance and support, and project and construction management for programs and projects that benefit low-to moderate-income residents. The Planning Branch provides data coordination, program and policy compliance and support, while the Development Branch provides project and construction management. Existing Housing Division The Existing Housing Division(EHD) manages the Office of Housing and Community Development's (OHCD) housing programs. The Family Self-Sufficiency Branch administers the Section 8 Family Self-Sufficiency Program and the Section 8 Homeownership Option Program. The Housing Program Branch administers the Down Payment Assistance Program, Residential Emergency Repair Program and the Native American Housing and Self- Determination Act Home Repair Loan Program. The Rental Assistance Branch administers the Housing Choice Voucher(Section 8) Program,the Section 8 Project-Based Voucher Program and the HOME Tenant-Based Rental Assistance Program. The EHD also monitors the management of Kula'imano Elderly Housing and 'Ouli 'Ekahi Housing Projects. The Support Services Branch provides clerical support and inspection services to the Division. 358 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Description (continued) Grants Management Division The Grants Management Division is responsible for the administration of federal grants, which primarily benefit low- and moderate-income persons. The Grants Administration Branch is responsible for the Community Development Block Grant(CDBG), Community Development Block Grant American Recovery& Reinvestment Act (CDBG-ARRA), HOME Investment Partnerships Program (HOME),Neighborhood Stabilization Program (NSP), Special Purpose Grant, Housing Preservation Grant and other Grant Programs. The Workforce Development Branch administers the Workforce Investment Act(WIA) grant and the State Energy Sector Partnership Grant funds. The Branch also provides staff support to the Workforce Investment Board,the Hawai'i Youth Council, and its various committees. Program Objectives Office of the Assistant Housing Administrator Accounting Branch 1. Provide accounting support to the divisions and improve at least two (2) services/procedures which include improvements to internal procedures for end of month reconciliation with County trial. 2. Conduct three (3) fiscal monitoring of various programs and projects. Clerical Branch 1. Implement Laserfiche at the administrative office in Hilo. Technology Branch 1. Plan and coordinate at least one (1) upgrade of hardware and software to maintain the operational efficiency of the LAN/WAN and other related automated systems within the OHCD during the fiscal year. 359 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) Community Development Division Development Branch 1. Construct of 56 transitional/rental units of the Kaloko Housing Project. 2. Construct 16 for-sale units of the Kamakoa Nui Community project. 3. Provide construction management services to six (6)projects. Planning Branch 1. Implement the housing code on two (2) conditioned housing developments. 2. Complete approval of rules and form documents for the housing code. 3. Provide technical assistance with funding/exemption to four(4) housing projects. 4. Complete 2 Fair Housing trainings for the general public. 5. Complete 2 Fair Housing trainings for persons with language barriers. 6. Increase Fair Housing training attendance by 4 new landlords. 7. Provide technical assistance to 20 Fair Housing inquiries. Existing Housing Division Family Self Sufficiency Branch Family Self Sufficiency Program 1. Provide services to at least 50 participants through the Section 8 Family Self- Sufficiency Program by June 30, 2013. Section 8 Homeownership Option Program 1. Complete one (1) Section 8 Homeownership Option Program transactions with an eligible program participant. Housing Program Branch Home Repair Programs 1. Complete the rehabilitation of twenty (20) existing housing units owned by low and moderate-income person(s)through the Residential Emergency Repair Program (RERP) and the Native American Housing and Self-Determination Act(NAHASDA) Rehabilitation Loan Programs. 2. Continue to promote the RERP and NAHASDA Programs by meeting with community groups and property owners at least annually. 3. Apply for funding to maintain current level of funding and to implement special rehabilitation loan programs. 360 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) Rental Assistance Branch Housing Choice Voucher (Section 8)Program 1. Maintain a 99%utilization rate of HUD provided funding for the Housing Choice Voucher(Section 8) Program. 2. Continue to improve the image of the Section 8 Programs by emphasizing adherence to the program's guidelines and by meeting with community groups and property owners at least quarterly. 3. Apply for additional HUD funding. HOME Tenant Based Rental Assistance Program 1. Maintain 90%utilization rate of funding for Tenant Based Rental Assistance Program. 2. Promote the Tenant Based Rental Assistance Program by meeting with community groups and social service providers at least quarterly. 3. Apply for additional program funding. Support Service Branch 1. Provides staff support services to various branches in the Division. 2. Meet the Housing Quality Standards inspections requirements. 3. Monitors the management contracts for Kula'imano Elderly Housing and O'uli Ekahi Housing Projects to ensure fiscal responsibility and integrity. Grants Management Division Grants Administration Branch Community Development Block Grant (CDBG) 1. Fund,monitor, complete, and/or close approximately 5 CDBG projects in accordance with program regulations. Projects will benefit at least 80% low and moderate income person. 2. By April 2013 the balance of CDBG funds in the federal treasury must be less than one and a half times the yearly grant amount. 361 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) HOME 1. Fund, administer, complete and/or close out approximately 4 HOME projects in accordance with program regulations. Projects will benefit 100% low and moderate income persons. Neighborhood Stabilization Program (NSP 3) 1. Fund, administer, complete and/or close out one NSP project in accordance with program regulations. 2. Complete the reporting, monitoring, and audit requirements of NSP program by December 2013 for fiscal year ending June 2013. Other Grants 1. Apply for one other grant program which will complement or enhance program objectives. 2. Fund, administer, complete and/or close out 4 other grant projects in accordance with program regulations. Other grants include but are not limited to Housing Preservation Grant, Special Purpose Grant, and Community Facility Disaster Assistance Grants. Workforce Development Branch Workforce Investment Act (WIA) 1. Provide services to: 221 adults who are 18 years of age and older and meet the income requirement. 232 dislocated workers who have recently been laid off due to shut down of business and who have been given notice of layoff. 159 in-school youth (ages 14-18) and out-of-school youth(ages 14-21) who are considered disadvantaged with at least one (1) of the WIA program barriers. 2. Solicit proposals for interested vendors and renewing existing providers for a total of 10 Eligible Training Providers for PY 2012-2013. 362 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Highlights Office of the Assistant Housing Administrator 1. Support Services: Provided accounting and clerical services to divisions, completed program and fiscal monitoring of programs, installed new software for the rental assistance program, upgraded the backup system and servers to utilize virtual technology. Community Development Division 1. West Hawai'i Emergency Housing Facility: Site and vertical construction completed. 2. Kaloko Housing Project: Site construction completed and vertical construction at 60%completion. 3. Kamakoa Nui Community workforce housing project: Site, park and model home construction at 75% completion. 4. Construction Management: Completed construction management of three (3) CDBG- funded projects. 5. Fair Housing: Conducted two (2) seminars and provided technical assistance for inquiries, grant applications and tax exemptions. Existing Housing Division: 1. Home Repair Loan Programs: 17 low and moderate income home owners received loans and completed their home repairs; 2. Rental Assistance Programs: Assisted 1,800 low and moderate-income persons/families through the Housing Choice Voucher(Section 8)Program and the HOME Tenant Based Rent Assistance Programs. Maintained a 99% utilization rate of program funds; 3. Family Self Sufficiency Program: Working with 42 families; and 4. Section 8 Homeownership Option Program: Working with 2 families. Grants Management Division 1. Grants: Applied and received federal HUD grants totaling $ 3,998,500 federal USDOL Workforce Grants $1,630,754 for a total of$5,629,254; 2. Workforce Development Programs: Assisted 277 adults, 233 dislocated workers, and 161 youth with workforce development,training, summer employment; The One Stop Shop hosted various entrepreneurship and green training job clubs and expanded rural outreach to NHERC; 3. Projects: Completed architectural barrier removal and renovations at the Boys and Girls Club in Hilo, and site improvements for the Hospice of Hilo Impatient Facility. 363 HOUSING OFFICE OF HOUSING & COMMUNITY.... DEVELOPMENT Program Measures Office of Assistant Housing Administrator ' FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate #of improvements to clerical services(Laserfiche) 3 3 3 #of improvements to accounting services 3 3 3 #of fiscal monitoring of various programs and 3 3 4 projects conducted. #of audit concerns&findings closed All All All Frequency of monitoring monthly expenditures 12 12 12 Frequency of monitoring goals&objectives 4 4 4 Complete budget,goals&objectives for the next FY 1 1 1 #of upgrade to hardware and software of LAN/WAN _ 1 1 1 #of HCHA&WIB meetings to service&coordinate 8 8 - Community Development Division FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate #of affordable housing agreements executed - 5 2 #of emergency shelter beds created 31 - - #of transitional units constructed - 12 12 #of permanent,rental housing units constructed - 46 44 #of for—sale housing units constructed - 16 16 #of housing—related studies completed - 1 - #of FH awareness videos completed - 1 - #of FH websites developed 1 - - #of FH#trainings for general audiences 2 2 2 #of FH trainings for non-/limited-English audiences 2 2 2 #of new landlords attending Fair Housing training 7 4 4 %of persons with increased awareness - - - %of non-English persons with increased awareness - - - %of increase in discrimination inquiries/complaints - - - #of persons assisted with FH inquiries/issues - 20 20 $of funds awarded to an assisted non-profit - - - #of housing projects provided assistance 4 5 4 #of projects assisted with construction management 3 5 6 #of rule/form sets approved for housing code - 1 1 Note:Dashes in FY 2010-11 column indicate that the indice not monitored during this budget period. Dashes in FY 2012-13 column indicate that the indice is no longer included. 364 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures (continued) Existing Housing Division FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Amt of funds Administered through the Housing Choice Voucher Program $17,246,326 $17,877,851 $16,092,081 Housing Choice Voucher Program: %of funds utilized(total amount of rental assistance 99% 99% 99% used as a percent of the budget authorized) Tenant Based Rental Assistance Program: %of funds utilized(total amount of rental assistance 95% 95% 99% used as a percent of the budget authorized) #of applications submitted for grant programs 2 2 2 #of meetings with community groups and prospective landlords to improve the image of Section 8 Program 10 10 12 and/or to promote programs Section 8 Family Self-Sufficiency Program: As of 6/30/11 100 50 #of participants on contract with program 42 Section 8 Homeownership Program: #of participants who purchased a home through the 2 2 1 program Residential Loan Programs: 17 20 20 #of rehabilitated homes completed Down Payment Assistance Program: 1 1 1 #of completed loan transactions 365 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures (continued) Grants Management Division FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate $of grant funds received for the County. Solicit project proposal,review,rank,rate,make CDBG$2,998,927 CDBG$2,500,000 CDBG$2,500,000 HOME 999,573 HOME 990,000 HOME 990,000 recommendations for approval for grants and execute WIA 1,630,754 WIA 1,300,000 WIA 1,300,000 grant agreements Spend down CDBG funds to comply with HUD's ratio of grant amount to balance by April 1.27 < 1.5 <1.5 %of CDBG funds that will benefit persons earning less than 80%of the median income as established by 91% 80% 80% HUD %of HOME funds that will benefit persons earning less than 80%of the median income as established by 100% 100% 100% HUD #of applications completed for other grants/programs 2 2 1 #of Adults served through the WIA Program 277 130 221 #of Dislocated Workers served through WIA Program 233 180 232 #of Youth served through WIA Program 161 180 159 #of USDOL programs monitored and audited 7 7 5 #of WIB&Youth Council meetings serviced and 8 8 8 coordinated #of new and renewed Eligible Training Providers 13 13 10 #of One-Stop Meetings 12 12 12 #of HUD projects administered/monitored 20 20 20 366 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Number of Positions 51 51 51 Salaries and Wages 2,127,940.96 2,347,280 2,266,871 Operations 15,788,455.11 14,176,552 14,859,780 Equipment 23,081.79 134,000 18,050 Program Total 17,939,477.86 17,205,108 17,144,701 367 HOUSING KULA'IMANO ELDERLY HOUSING FUND Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Operations 285,399.37 334,187 296,912 Equipment - 22,250 18,400 Program Total 285,399.37 356,437 315,312 368 HOUSING O'ULI 'EKAHI HOUSING FUND Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Operations 253,471.42 314,860 266,825 Program Total 253,471.42 314,860 266,825 369 HOUSING w..._._�.._ OFFICE OF m HO .. USING & COMMUNITY DEVELOPMENT Personnel Position Summary FY 2010-11 FY 2011-12 FY 2012-13 Position Title Actual Budget Estimate Housing Administrator 1 1 1 Assistant Housing Administrator 1 1 1 Senior Account Clerk 1 1 1 Account Clerk 2 2 2 Accountant II 2 2 2 Accountant III 1 1 1 Accountant IV 0 1 1 Clerk II 2 2 2 Clerk III 3 2 2 Housing&Community Dev Specialist I 0 1 1 Housing&Community Dev Specialist III 11 11 11 Housing&Community Dev Specialist IV 3 3 3 Housing&Community Dev Specialist V 9 8 8 Housing&Community Dev Specialist VI 3 3 3 Housing&Community Development Worker II 1 1 1 Housing&Community Development Worker III 1 1 1 Housing&Community Development Technician II 1 1 1 Housing Quality Standards Technician III 2 2 2 Private Secretary 1 1 1 Housing Administrative Assistant 0 1 1 Senior Clerk Stenographer 1 0 0 Special Program Coordinator 3 3 3 Student Helper I 2 2 2 Total 51 51 51 370 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Miscellaneous FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Fringe Benefits FICA 152,204.67 183,900 174,750 Pension Accumulation 305,057.26 360,800 354,068 Health Fund 208,450.77 261,100 215,636 Total Fringe Benefits 665,712.70 805,800 744,454 Others FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate O/R Contingency-HAP - - - O/R Contingency-Voucher - - - Provision for Payroll Lag Adjustment - (96,927) - Provision for Compensation Adjustment - (161,597) - Total Others - (258,524) - 371 This page intentionally left blank 372 GEOTHERMAL ASSET FUND PLANNING GEOTHERMAL ASSET FUND Mission Statement The Geothermal Asset Fund shall be fund by payments made by Puna Geothermal Venture, a Hawai`i Partnership, its successors or assigns and the State of Hawai`i for the purpose of compensating persons impacted by geothermal energy development activities pursuant to the provisions incorporated in Geothermal Resource Permit No. 2. Department Goals The Planning Commission is authorized to direct the payment of money from the Geothermal Asset Fund to claimant(s)whom the Planning Commission finds has been adversely impacted by activities authorized or unauthorized by Geothermal Resource Permit No. 2, issued by the County of Hawai`i, and to authorize payment for community approved geothermal impact mitigation projects within the District of Puna. Program Description All Claims for release of monies from the Geothermal Asset fund will be presented to and reviewed by a Profession Claims Adjuster, who will then present its findings and recommendations to the Planning Commission. The Planning Commission will review these findings and then render a decision. Program Objectives The Geothermal Asset Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Program Highlights No activities have occurred. Funding Source and Position Count Geothermal Asset Fund $ 50,000 Geothermal Asset Fund - Grant Revenue $ - Grant Revenue - Total Budget: $ 50,000 Total Number of Positions 373 PLANNING GEOTHERMAL ASSET FUND Program Measures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Estimate Claims 0 0 0 Program Expenditures FY 2010-11 FY 2011-12 FY 2012-13 Actual Budget Request Operations - 50,000 50,000 Program Total - 50,000 50,000 374