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proper interpretation of results. <br /> Recommendation 17: The Real Property Tax Division should develop a ratio study <br /> procedure and explanatory manual separately from the Appraisal Manual. Staff <br /> should receive training in conducting and understanding ratio studies. <br /> Recommendation 18: The Real Property Tax Division should consider formalizing <br /> supervisory review of some or all appraisals done by staff They should incorporate <br /> a broader role for valuation analysts, including running queries on a regular basis <br /> to look for sales chasing and building permit chasing. Findings should be reported <br /> as part of an annual ratio study report. <br /> Recommendation 19: The Council should consider ways by which a body independent <br /> from the Real Property Tax Division could be formed to review the quality of <br /> appraisals and the techniques, such as ratio studies, currently employed by the Division <br /> to report on this quality. Code should be changed to reflect this new process. <br /> Recommendation 20: The Real Property Tax Division should implement holdout <br /> samples or use subsequent sales not part of the appraisal model to provide an independent <br /> test of the quality of the values generated by the CAMA system. To the extent such <br /> queries are not routine under the current system, the Division, should develop routine <br /> queries to compare market value changes on selling and non- selling parcels by market <br /> area, neighborhood and other relevant strata. The Division should develop a systematic <br /> approach to reviewing unusual value or ratio issues incorporating both office review and <br /> field review procedures. <br /> Recommendation 21: The Division should review current data entry edits and security <br /> procedures to ensure that they meet industry standards as outlined in IAAO references <br /> and elsewhere. <br /> Recommendation 22: The Council should request all counties in the State of Hawaii <br /> to approach the State Bureau of Conveyances about amending the Conveyance Tax <br /> Certificate or attaching a supplemental declaration that attempts to elicit the information <br /> needed to evaluate the usability of each conveyance. <br /> Recommendation 23: Until the Conveyance Tax Certificate (CTC) is improved, as <br /> recommended in Section 6. 1. 2 of this report, the Division should routinely send sale <br /> confirmation letters to buyers and sellers, especially when there are few transfers in <br /> the area or of the type of property in question and when the property that was sold <br /> received an exemption or other form of preferential assessment. <br /> 7 <br />