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HomeMy WebLinkAboutBIL 039 Draft 01 2012-2014 (Part I, Vol. 1I) , . _ , ., : . n: .:,,-; COUNTY OF H t• •:N. • -- - . PART I VOLUME II The Proposed Operating Budget FY 2013 - 2014 February 28, 2013 TABLE OF CONTENTS Page Aging 1 Civil Defense Agency 11 Corporation Counsel 15 County Council (includes County Clerk and Legislative Auditor's Office)... .... 23 County Physicians 41 Elderly Activities 43 Environmental Management 59 Finance 63 Fire 87 Human Resources 115 Information Technology 123 Liquor Control 129 Management 135 Mass Transit Agency 141 Miscellaneous Accounts 145 Parks & Recreation 151 Planning 195 Police 207 Prosecuting Attorney 249 Public Works 263 Research and Development 283 Highway Fund 305 Sewer Fund 319 Cemetery Fund 327 Bikeway Fund 329 Beautification Fund 331 Vehicle Disposal Fund 333 Solid Waste Fund 337 Golf Course Fund 343 Geothermal Relocation & Community Benefits Fund 347 Housing Fund 351 Geothermal Asset Fund 365 AGING AGING DEPARTMENT SUMMARY Mission Statement To establish a system of services in Hawaii County which will enable older persons to reach and maintain the highest level of dignity, independence, and personal well-being. Department Goals 1. To improve the accessibility of services to older individuals who are in greatest social and/or economic need, or who are severely disabled. 2. To enable older persons to live at home for as long as possible by developing and maintaining an effective network of community-based support services. 3. To develop and maintain supportive programs and services that addresses the needs of caregivers to enable them to continue giving care. 4. To develop and maintain services aimed at protecting the rights of older persons, particularly the socially and economically disadvantaged. 5. To improve the capacity of the Office of Aging to serve as an effective Area Agency on Aging by promoting private,public and community collaborations to address existing and emerging aging issues. 6. To serve as a leader and advocate on behalf of older persons in Hawai`i County, especially in the areas of planning, long-term care, and resource development. Funding Source and Position Count General Fund $ 533,647 General Fund 12 Grant Revenue $ 2,048,541 Grant Revenue - Other $ 5,000 Other - Total Budget: $2,587,188 Total Number of Positions 12 1 AGING _ AGING Program Description The Hawai`i County Office of Aging was authorized in 1966 and is an Area Agency on Aging(AAA). As an AAA, the Office of Aging is required to prepare and submit for funding an Area Plan on Aging. The Area Plan describes the manner in which this office develops its service delivery system for older persons on the Big Island. Through an approved Area Plan, the Office of Aging obtains federal and state funds through the State Executive Office on Aging. Funds obtained for services are contracted to various providers in the community that have shown the ability and willingness to deliver quality programs. AAAs are not permitted to provide services directly. Most of the funding for the Office of Aging's administrative expenses are provided by the County of Hawai`i. The Office of Aging has a total staff of twelve: an Executive on Aging, five Aging Program Planners, an Accountant, a Computer Programmer/Analyst, a Data Processing Clerk, and three Information and Assistance Clerks. Additionally,the Aging and Disability Resource Center(ADRC)has three contractual positions: an ADRC Coordinator, an Aging and Disability Resource Specialist, and an Aging and Disability Specialist I. A Committee on Aging, appointed by the Mayor, advises the Office of Aging in its planning responsibilities. The majority of its members is over the age of 60 and represents every major district of Hawai`i County. Specific functions of the Office of Aging include: 1. To continuously assess the needs of older persons in Hawai`i County and develop programs aimed at meeting these needs; 2. To monitor, evaluate, and comment on policies, programs, hearings, and community actions which affect older persons; 3. To represent the interests of older persons to public officials and public and private agencies; 4. To develop and maintain a public awareness program for older persons; 5. To maintain data on the profile and needs of older persons in Hawai`i County and have this information available for other organizations and the general public; 6. To coordinate planning with other agencies and organizations to promote new or expanded benefits and opportunities for older persons; 7. To manage an Aging and Disability Resource Center to provide access to and information on available long term care options for seniors and individuals with physical disabilities; 2 AGING AGING Program Description (continued) 8. To maintain and foster collaborative relationships with relevant eldercare, community based private and public agencies including those working with the disabled population of all ages; 9. To promote new or expanded benefits and opportunities for older persons; 10. To develop and administer an Area Plan on Aging for a comprehensive and coordinated service delivery system in Hawai`i County; 11. To enter into subgrants or contracts for the provision of services outlined in the Area Plan on Aging; and 12. To provide technical assistance, monitor, and periodically evaluate the performance of all service providers under the Area Plan on Aging. 3 AGING AGING Program Objectives Empower older adults to stay healthy, active, and socially engaged using prevention and disease self-management techniques. 1. Healthy Aging Initiative a. Expand the Better Choices, Better Health—Ke Ola Pono Program, a chronic disease self-management evidence-based community program to the districts of Puna(Mauka and Makai) and Kohala(North and South). Deliver a minimum of 2 workshops serving 16 participants in each district. b. Build capacity of the Better Choices, Better Health—Ke Ola Pono Program in the Hilo and Kona districts. Conduct Lay Leader training in each district graduatingl6 Lay Leaders. Enable older adults to remain in their homes with a high quality of life for as long as possible through the provision of home and community based services, including supports for caregivers thus preventing and/or delaying the need for institutional care. 1. Kupuna Care Program Services. These Home and Community Based Services include case management, adult day care,personal care, home-delivered meals, heavy chore, homemaker, transportation, and home modification. a. A minimum of 600 older adults (duplicated count) received home and community-based services through the Kupuna Care Program. As a result, 70% of clients will remain in the home after three months of Kupuna Care services. b. A minimum of 125 older adults receive home modification services that enable them to live safely within their own homes. As a result, least 75%of the clients served will report that the home modification items allowed them to remain in their home by increasing safety, reducing caregiver stress, and reducing falls in the home. 2. Caregiver Support: National Family Caregiver Support Program Trained individuals will assess caregiver needs, provide information and assistance that link caregivers to needed services, and provide follow-up as needed. a. A minimum of 100 caregivers receive information and assistance. As a result, at least 80% of requests for information and/or services will have immediate (within 7 days) contact with an assessor to begin the assessment process and identify caregiver needs. b. Based on needs identified a minimum of 100 caregivers are provided respite, support group, and counseling services. 4 AGING AGING Program Objectives (continued) 3. Transportation to enable older adults to access community services by providing transportation to/from congregate meal sites, medical and health related visits, grocery shopping and other community resources. a. A minimum of 350 older adults received transportation services to congregate meal sites and other community resources. 80% are satisfied with the serviced received. 4. Public Education will offer meaningful information about the services and benefits available to older adults and their caregivers living in Hawai'i County. a. A minimum of 4,200 householders,physician offices, and organizations receive the monthly publication called the Silver Bulletin. As a result, at least 75%report satisfaction with the information content, quality and relevance of the newsletter as well as usefulness of the newsletter regarding benefits and programs around Hawai`i County. Develop Hawai'i's Aging and Disability Resource Center(ADRC) to its fully functioning capacity to serve as a highly visible and trusted place where all persons regardless of age, income and disability can find information on the full range of long- term care support options. 1. Aging and Disability Resource Center(ADRC) Development Project a. The ADRC will provide information and assistance services to a minimum of 1150 of older adults and their caregivers (unduplicated). As a result at least 70% will be connected to appropriate services and resources. b. On an annual basis, the surveys will be sent to participants to determine their level of satisfaction with services provided. 75% of seniors and their care givers will report satisfaction with services. Ensure the rights of older adults and prevent their abuse, neglect and exploitation 1. Elder Abuse and Neglect Awareness to a minimum of 200 elders, their caregivers and professionals in the Aging Network increase their knowledge of and ability to act on elder abuse and neglect issues. 2. Legal Services a minimum of 300 individuals receive information about legal advice, counseling, and representation. As a result, 80% are linked to appropriate legal resources. 5 AGING AGING Program Objectives (continued) The Office of Aging will proceed with projections based on Area Plan on Aging and State Plan on Aging goals and objectives and anticipated revenues. Due to an unforeseen financial situation at the federal and state levels, all plans, goals, and objectives are contingent upon receipt of federal, state and county funds as anticipated and these budget projections are subject to change. Contracts to the Elderly Activities Division,Department of Parks & Recreation. Funds provided to the Elderly Activities Division are deposited directly to its respective accounts. Elderly Activities Division provides the following contracted services and reflects its own program objectives. • Congregate Meals • Training and Employment • Home-Delivered Meals • Nutrition Education • Outreach • Transportation • Volunteer Services 6 AGING AGING Program Highlights The Office of Aging carried out the following major projects and/or initiatives: • Collaborated with the Assistive Technology Resource Center(ATRC) on a display and future potential "lending library". ATRC's adaptive equipment for daily activities as well as recreation is now displayed for visitors. In addition Aging and Disability Resource Center(ADRC) staff received training on use of the Automated External Defibrillator(AED)now available in the ADRC. We join other County agencies having increased emergency preparedness with this lifesaving technology. • Coordinated workshops, trainings, conferences, outreach events, and provided home and community-based services for caregivers and the community. Outreach events offered opportunities to provide information about resources and services available in our community. • Partnered with other agencies in order to reach more communities across the Big Island in our Elder Abuse Awareness efforts. Collaboration between the Office of Aging, the Office of the Prosecuting Attorney, Adult Protective Services and numerous other Aging Network providers resulted in a booklet produced by the Office of the Prosecuting Attorney called Elder Abuse in Our Community: Keep Our Seniors Safe. This booklet was and continues to be distributed at presentations on Elder Abuse, Health and Information Fairs and has been placed in Senior Centers and community and business establishments around the island. • Sustained and expanded the statewide health prevention evidence based program, Better Choices, Better Health—Ke Ola Pono (BCBH); formerly the Chronic Disease Self-Management Program (CDSMP). Five island-wide workshops were conducted and served 43 elderly. The Office of Aging also addressed capacity building by training 6 new Lay Leaders for the Chronic Disease Self-Management curriculum. In addition, with a grant obtained from the State Department of Health, Diabetes Prevention and Control Program, the Office of Aging also trained 8 new Lay Leaders for the Diabetes Self-Management curriculum. • Honored sixteen nominees at the popular Outstanding Older Americans Award Luncheon. A capacity crowd of over 300 cheered as Marjorie C. Mrasek of Waikoloa and Joseph R. Ah Choy Sr. of Ookala were named the 2012 Outstanding Older Americans for Hawai`i County. 7 AGING AGING Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Grants Received 1.8 mil 1.8 mil 1.8 mil (millions) Contracts Administered 25 25 25 Caregiver Support Program GROUP 1 SERVICES Counseling& 7 ind/7 sessions 12 ind/ 12 sessions 12 ind/ 12 sessions Training Respite 67 ind/ 1,910 units 70 ind/4,250 units 70 ind/4,250 units Supplemental 67 ind/ 128 units 20 ind/45 units 20 ind/45 units Services GROUP 2 SERVICES 1,050 ind/8 activities 500 ind/ 12 activities 550 ind/ 15 activities * Information Services Access Assistance 142 ind/866 contacts 100 ind/540 contacts 100 ind/540 contacts Community-Based Planning—Healthy 57 ind/5 community 100 ind./6 communities 64 ind/6 community Aging Home Modification 139 ind/489 requests 125 ind/340 requests 130 ind/340 requests Kupuna Care Services ** Case Management 541 ind/6,256 hrs 325 ind/6,400 hrs 325 ind/6,400 hrs ** Adult Day Care 29 ind/3,902 hrs 30 ind/4,000 hrs 30 ind/4,000 hrs **Assisted Transport 38 ind/894 trips 25 ind/320 trips 25 ind/320 trips ** Heavy Chore 1 ind/8 hrs 15 ind/ 120 hrs 15 ind/ 120 hrs ** Homemaker 100 ind/2,829 hrs 60 ind/ 1,330 hrs 60 ind/ 1,330 hrs ** Personal Care 185 ind/8,040 hrs 175 ind/9,000 hrs 175 ind/9,000 hrs Legal Services 371 ind/2113.33 hrs 260 ind/2066 hrs 300 ind/2066 hrs Public Education 4,200 ind/9 issues 4,200 ind/ 12 issues 4,200 ind/ 12 issues Transportation 366 ind/44,621 trips 400 ind/50,000 trips 350 ind/48,000 trips * Information statistics include educational and training presentations ** Actual Program Measures for Adult Day Care,Assisted Transport,Heavy Chore,Homemaker,and Personal Care are consolidated under"Home and Community-Based Services"in the Kupuna Care Program Objectives. 8 AGING AGING Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 _ Actual Budget Request Number of Positions 12 12 12 Salaries and Wages 639,855.84 691,750 712,456 Operations 1,161,428.32 1,613,977 1,856,512 Equipment 15,555.89 15,020 15,020 Program Total 1,816,840.05 2,320,747 2,583,988 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request County Executive on Aging 1 1 1 Accountant II 1 1 1 Aging Program Planner I 1 1 1 Aging Program Planner II 3 3 3 Aging Program Planner III 1 1 1 Clerk III 1 - - Computer Programmer/Analyst 1 1 1 Data Processing Clerk 1 1 1 Information and Assistance Clerk 2 3 3 Total 12 12 12 9 AGING COMMITTEE ON PEOPLE WITH DISABILITIES Program Description The Mayor's Committee on People with Disabilities is a volunteer committee appointed by the Mayor to advise him/her on all matters related to people with disabilities. The committee's primary function is to review and make recommendations and provide guidelines to improve the quality of life for people with disabilities in the County of Hawai`i. Program Objectives 1. Continue to advise administration on issues facing people with disabilities. 2. Work with disabilities community to help improve education and public awareness. 3. Continue to improve accessibility of County facilities and programs for people with disabilities. Program Highlights 1. Held meetings in Hilo, Honoka`a, and Kona. 2. Communicated all public concerns brought to the committee by people with disabilities to the Mayor's Office and other departments and agencies. 3. Monitored volunteer parking enforcement program. 4. Established Ad Hoc Committees for Employment, Education, Transportation, Recreation, and ADA Day. 5. Coordinated successful event in commemoration of ADA Day at Aging & Disability Resource Center. Recognized Alisa Mitchener for her work with the County's Parks and Recreation Department to increase inclusion of adults as well as children in programs Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Number of Meetings Held 4 4 4 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Operations 2,533.04 3,200 3,200 Program Total 2,533.04 3,200 3,200 10 CIVIL DEFENSE AGENCY CIVIL DEFENSE AGENCY DEPARTMENT , _. NT SUMMARY Mission Statement To plan,prepare for and when disaster threatens or occurs,promptly implement a fully coordinated response and measured application of resources necessary to prevent or minimize loss of life, alleviate suffering, reduce damage or destruction to property, provide for public safety, health and welfare,restore disrupted public systems and services, expedite recovery/reconstruction, and implement actions in mitigation. Department Goals 1. To continue to revise, update and enhance the Hawai'i County Emergency Operations Plan by integrating the National Response Plan and National Incident Management System into the Emergency Operations Plan(EOP). 2. To provide basic and coordinated guidance to other public and private agencies in the formulation and maintenance of their organization's emergency operations plan. 3. To continue to develop, organize, and update the public and private resources needed to execute the County's emergency and disaster plans. 4. To continue to coordinate the implementation of the County's emergency and disaster plans under designated emergency or disaster situations. 5. To coordinate the County's post-disaster recovery and restoration operations in coordination with State and/or Federal disaster assistance. 6. To continue to coordinate the countywide outdoor warning siren system replacement/upgrade project with the State Civil Defense Agency and private sector. 7. To enhance Community Resiliency through the expansion of Citizen Corps programs throughout the county. Funding Source and Position Count General Fund $ 655,728 General Fund 7 Grant Revenue $ 300,000 Grant Revenue - Total Budget: $ 955,728 Total Number of Positions 7 11 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Description The Hawai`i County Civil Defense Agency has the responsibility of administering various local, state, and federal emergency preparedness, and civil defense programs for the County of Hawai'i. This includes coordinating planning, mitigation, response and recovery programs to meet disaster situations and coordinating post-disaster recovery operations requiring state and/or federal assistance. The Civil Defense Agency also administers and manages the Department of Homeland Security Grant Program for all first responder agencies in the county, including state agencies such as Department of Health. Program Objectives 1. Continue the priority of working with all segments of the community in developing emergency-response plans. a. Work with the public sectors in hazard/risk awareness and response preparedness. Continue to review and update Police, Public Works, Fire, and Parks Standard Operating Guidelines (SOGs). b. Continue to coordinate and participate in emergency preparedness exercises, drills and training. c. Continue to coordinate and participated in training for emergency response. 2. Improve Civil Defense public notification systems. a. Expand the use of the mass notification system for other Departments in the County. b. Continue growth and efficiency of the electronic/digital messaging notification system. 3. Develop electronic systems for more efficient communication with State Civil Defense, other emergency management partners, and County Departments. a. Identify and initiate the development and implementation of a common platform for electronic document collaboration. b. Integrate Social Media and other electronic communication platforms in order to leverage technological communication media opportunities. 4. Continue to work with Department of Education, American Red Cross and State Civil Defense regarding new facilities being designated as emergency shelters, and proposed facility upgrades to expand our shelter program. 5. Continue to administer the Department of Homeland Security Grant Program for the County of Hawaii as administered and directed by the State Civil Defense Agency and the State Department of Defense. a. Utilize Homeland Security funds to enhance the Emergency Operations Center (EOC), develop EOC continuity and contingency plans, develop programs to integrate social media into our operations and develop supply caches throughout the county in support of shelters and mass care initiative. 12 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Objectives (continued) 6. Continue to review and update tsunami evacuation maps, and provide updates to appropriate departments and agencies on an annual basis. 7. Identify and develop a siren installation, upgrade, repair,replacement, and preventative maintenance program in accordance and coordination with State Civil Defense CIP Funding plan and through private subdivision developers. Program Highlights • Repaired 4 sirens. • Facilitated the efforts of the Department of Information Technology to move the County servers out of the tsunami evacuation zone. • Facilitated improvements of the County's fiber network for Police and Information Technology Departments. • Facilitated improvements in the County microwave system improving it efficiency. • Participated in: 11 tests and exercises, 12 outreach activities, 2 training activities • Facilitated the purchase of medically related emergency supplies for the Department of Health. • Staffed the Ironman EOC and assisted with event planning. • 18 emergency responses (6 Brushfires, 2 Earthquake notifications, 1 Tropical Cyclones, 4 Flooding Events, 5 High Surf notifications). • Facilitated 11 Community Emergency Response Team Trainings. • Continued monitoring of volcanic activity Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Emergency Plans Updated 4 4 3 Sirens Installed 0 6 7 Sirens upgraded 0 4 8 Sirens Maintained 71 71 71 Emergency Preparedness and Training Events 25 10 10 Exercises Conducted 11 5 5 Grants Acquired 1 1 1 Number of Staff Personnel Receiving Training 7 7 7 13 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Personnel 7 7 7 Salaries and Wages 418,843.51 446,109 460,876 Operations, 1,104,251.44 782,950 ; 494,352 Equipment 5,145.00 2,000 500 Program Total 1,528,239.95 1,231,059 955,728 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Civil Defense Administrator 1 1 1 CD Administrative Officer 2 2 2 Account Clerk 1 1 1 CD Staff Officer 2 2 2 Secretary 1 1 1 Total 7 7 7 14 CORPORATION COUNSEL CORPORATION COUNSEL DEPARTMENT SUMMARY Mission Statement The Office of the Corporation Counsel provides answers to the County's challenges with professionalism and integrity by ordinary people achieving extraordinary results. Department Goals 1. To provide legal service and representation for our County clients in a manner that establishes and cultivates trust, based on our office core values of professionalism, accountability,teamwork, progress and service. 2. To provide our employees a healthy and nurturing work environment based on mutual respect. 3. To provide our employees the best technology and support so they may perform their duties consistent with the vision and mission of our office. 4. To refine and implement our office strategic plan. Funding Source and Position Count General Fund $ 2,572,176 General Fund 31 Grant Revenue - Grant Revenue - Total Budget: $ 2,572,176 Total Number of Positions 31 15 CORPORATION COUNSEL LITIGATION DIVISION Program Description The Office of the Corporation Counsel provides legal representation on behalf of the County of Hawai`i, its officers, representatives and employees in resolving disputes such as lawsuits, arbitration, mediation and claims, filed against the County of Hawai`i and its officers, representatives and employees. The Office also represents the County of Hawai`i and its officers, representatives and employees in judicial and quasi-judicial actions brought by the County of Hawai`i. Program Objectives 1. Offer training opportunities to each litigator at least twice a year,to provide them with effective tools to effectively represent the County and its employees. 2. Continue to make litigation client friendly. The Litigation Division will contact all major County departments to schedule meetings to discuss ongoing cases, the scope of liability and methods to reduce the department's exposure to unnecessary risks. 3. Responsibly monitor pending lawsuits by recommending settlement only when quantifiable justifications exist. 4. Explore the desirability and possibility of obtaining office space at West Hawai`i Civic Center, for conducting depositions and/or doing other work while in Kona. Program Highlights 1. In Fiscal Year 2011-2012, three major lawsuits were settled for a total of$390,000; these lawsuits had a potential monetary liability exposure of$2,602,717.18. The courts dismissed seven cases in favor of the County. 2. The County received 82 claims, of which 15 claims were denied and 47 claims were closed with a total payout of$38,570.75. Two Personal Injury Payments remain open, and to date the County has paid $9,168.12 in no fault medical benefits. Three claims closed as "Damages Recovered" in the amount of$3,134.21. 3. As part of a settlement agreement involving the County's lawsuit against a Subdivision Bond Company and Developer for Developer's failure to complete the Mamalahoa Bypass Highway as a condition of the rezoning ordinance, development agreement, subdivision agreements, and subdivision bonds,the County received a$12.5 million payment from the Bond Company. The County will also have mortgages, secured by real properties owned by the Developer, for$20 million wherein if the Developer, or its successor(s) is(are)unable to pay $20 million to the county by March 23, 2014, the County will have priority lien rights of the collateralized real properties in a foreclosure action. 16 CORPORATION COUNSEL LITIGATION DIVISION Program Highlights (continued) 4. The County obtained a final judgment dismissing a lawsuit filed by Mark Kellberg. Mr. Kellberg alleged the County erred in permitting a six lot subdivision adjacent to his property. Judge Ibarra found no merit to Mr. Kellberg's complaint and granted summary judgment in favor of the County. 5. The County also obtained a dismissal of a lawsuit filed by Scott Andrews and Claudia Rohr who filed a complaint against the County and various employees of the Police Department. Judge Seabright dismissed the action since the statute of limitations had run. The Court also required Mr. Andrews and Ms. Rohr to reimburse the County for its costs. 6. The County successfully prevented Abel Lui from obtaining an injunction which would have jeopardized the County's purchase of Kawa Bay. The County sought to purchase Kawa Bay with funds from the Public Access, Open Space and Natural Resources Commission("PONC") as well as grant money from the State Legacy Lands program and the U.S. Fish and Wildlife Service's Recovery Land Acquisition grant program. These funds were available, in part, in order to preserve the habitat for the Hawaiian Green Sea Turtle. An injunction would have jeopardized the funding and may have prevented the County's acquisition of Kawa Bay. Judge Kay refused to grant the injunction and remanded the matter to state court. 17 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION Program Description The Counseling and Drafting Division of the Office of the Corporation Counsel advises and provides training for all departments, boards, agencies, and commissions on legal matters, which impact that particular County entity. The Division drafts appropriate legislation for consideration by the County Council or the State Legislature. The Division also provides legal representation on behalf of the County of Hawai`i in administrative proceedings, including contested case hearings and agency appeals. Program Objectives 1. Review of documents. The Division will review and approve legal documents submitted by the various County departments and agencies promptly. This review will include a thorough analysis of potential legal exposure and liabilities. To the extent possible, 75% of legal documents shall be completed within 7 business days. 2. Drafting documents and legislation. The Division will draft documents and legislation at the request of its County clients in a prompt manner. To the extent possible, 75%of requests shall be completed within 21 business days or less. 3. Written Requests for a Legal Opinion. The Division will thoroughly research and draft legal opinions for its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. 4. Miscellaneous Requests for Legal Assistance, including Long-term Projects. The Division will respond to departmental and agency requests for legal service that may not involve a formal written response or extensive legal research. These miscellaneous requests may also include long-term projects, which are time-and resource-consuming. For requests not requiring a formal written response or extensive research, to the extent possible, 50%of all requests shall be completed within 21 business days. For long-term projects, to the extent possible, requests shall be completed within the time frame allocated for the project. 5. Training for County Officers and Employees, and Board and Commission Members. The Office of the Corporation Counsel will conduct ongoing training for at least 500 County officers and employees, and substantive Boards and Commissions to prevent procedural and substantive errors, including recall training as requested by our County clients. Each attorney will provide at least one training. 6. Risk Management/Mitigation. The Division will continue to work with their respective clients in risk management activities, in conjunction with the County's risk manager. 18 CORPORATION COUNSEL COUNSELING & DRAFT _ ING DIVISION Program Highlights 1. In Fiscal Year 2011-2012,the Division received approximately 3,147 requests for legal services. The Division received approximately 2,020 requests to review and approve documents, approximately 162 requests to draft documents such as contracts, deeds, leases, and resolutions, and approximately 965 requests for legal opinions on a variety of matters and other requests for legal assistance. 2. In Fiscal Year 2011-2012,the Counseling and Drafting Division continued handling collection actions for the County. A total of approximately $96,000 was collected on various delinquent Water, Wastewater, and Solid Waste accounts, as well as damage to county property claims. A total of approximately 33 collection complaints were filed on behalf of the County in District and Circuit Court. 3. In Fiscal year 2011-2012, the Office of the Corporation Counsel conducted training sessions offered to all County Departments and agencies and their personnel, including boards and commissions, in a wide variety of legal areas. Training was provided in both Hilo and Kona on 20 different topics during this reporting period. Of the 831 persons trained, 46 were either Department Heads or Deputy Department Heads, 21 were members of various boards and/or commissions, and the remaining 764 were County employees. 19 CORPORATION COUNSEL LITIGATION/COUNSELING & DRAFTING Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Requests for Legal Representation(Includes litigation, 598 850 850 administration hearings,arbitration and claims in which the County is named as a party,collections and Boards and Commissions representation.) Requests for Legal Services(Includes all administrative 3,147 3,120 3,200 requests such as approval of documents,drafting legislation, opinions,etc.) Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 31 31 31 Salaries and Wages 1,797,505.97 1,937,403 2,031,083 Operations 503,085.71 591,258 537,293 Equipment 5,451.61 1,600 200 Program Total 2,306,043.29 2,530,261 2,568,576 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Corporation Counsel 1 1 1 Assistant Corporation Counsel 1 1 1 Deputy Corporation Counsel 13 10 10 Deputy Corporation Counsel Section Chief - 2 2 Senior Deputy Corporation Counsel - 1 1 Accountant I 1 1 1 Claims Investigator-Adjustor 1 1 1 Legal Assistant II 1 1 1 Legal Clerk I 1 1 1 Legal Clerk III 1 1 1 Legal Clerk IV 1 1 1 Legal Technician 4 4 4 Private Secretary 1 1 1 Sr.Clerk Stenographer 1 1 1 Clerk III 2 2 2 Supervising Legal Clerk I 1 1 1 Supervising Legal Clerk II 1 1 1 Total 31 31 31 20 CORPORATION COUNSEL BOARD OF ETHICS Program Description The Board of Ethics administers and enforces the County Code of Ethics. It receives administrative support from the Office of the Corporation Counsel. Program Objectives 1. Review all petitions and requests for opinions in a prompt manner. Program Highlights In fiscal year 2011-12, continued efforts to educate County personnel to conform to the requirements of the new County Code of Ethics. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Requests for Opinion/Informal Advisory Opinions 3 15 15 Informal Advisory Opinions 6 15 15 Investigations and Investigative Hearings 0 0 1 Formal Opinions and Hearings 0 0 0 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Operations 114.71 2,300 1,300 Program Total 114.71 2,300 1,300 21 CORPORATION COUNSEL COST OF GOVERNMENT Program Description The Cost of Government Commission studies and investigates the organizations and methods of operations of all County departments, commissions, boards, offices and other instrumentalities of all branches of the County government and determines what changes, if any, may be desirable. Program Objectives 1. Examine and investigate the organizations and methods of operations of all County departments, commissions, boards, offices and other instrumentalities of all branches of the County government and determines and recommends changes, if any, by the Charter-imposed deadline. Program Highlights A new Cost of Government Commission will be appointed to terms starting one year after the beginning of the term of the mayor, and shall submit its report not later than eleven months after its appointment. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Departments/boards/commissions reviewed n/a n/a 45 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Operations - - 2,300 Program Total - - 2,300 22 COUNT '` COUNCIL + COUNTY CLERK + LEGISLATIVE AUDITOR COUNTY COUNCIL/CLERK COUNCIL/CLERK Mission Statement To work together as a diverse,but connected team of individuals striving to provide excellent service to the County of Hawai`i. The Office of the County Clerk and Hawai`i County Council attend to each and every one of its administrative responsibilities and legislative functions with a positive attitude, diligent work ethic,and appreciation for our community. Department Goals Clerk's Office-Council and Committee Services Sections 1. To ensure the Council complies with all legal notice requirements for its meetings. 2. To assist the public in their efforts to provide effective, meaningful input to the legislative process. 3. To ensure timely processing of all administrative proposals for consideration by the Council. 4. To prepare minutes of all Council and Committee meetings in accordance with law. 5. To conduct research on historical documents in a timely manner,provide copies of public records, and assist the public in filing claims and registering as lobbyists. 6. To continue to seek new and innovative ways to provide access to public documents, meeting proceedings and results, and other official records to the public. 7. To continue adding historical records and data to the Council's Record system available on the Clerk-Council web page. Support Service Division 1. To provide prompt and efficient reprographic services for all County departments and agencies. 2. To expedite delivery of interdepartmental and postal mailing services to all County departments and agencies. 3. To provide prompt posting of all outgoing mail from all County departments and agencies. Funding Source and Position Count General Fund $ 4,227,958 General Fund 80 Grant Revenue - Grant Revenue - Total Budget: $ 4,227,958 Total Number of Positions 80 23 COUNTY COUNCIL/CLERK COUNCIL/CLERK Department Goals (continued) Administrative Services To perform timely and efficient personnel and accounting functions for the Council- Clerk's Office. Legislative Research Branch 1. To assist the Council by reviewing bills, resolutions, and amendments to existing legislation proposed by Council Members; and provide technical assistance relating to legislative drafting. 2. To assist the Council by performing complex tasks that are the ongoing responsibility of the Council and the Office of the County Clerk, which includes maintenance of the Hawai`i County Code and Hawai`i County Charter(both hard copy official versions and unofficial internet versions), review of annual fiscal legislation, archiving, library and files maintenance, and preparation of the Council-Clerk's annual report. 3. To conduct new Council Member and new Council Legislative Assistant training regarding legislative drafting, the budget process, or other areas within the Legislative Research Branch's areas of expertise. 4. To support the County Clerk by performing miscellaneous tasks which include correspondence with the Council, administration and public, research, analysis, drafting of bills and resolutions for those matters pertinent to the Office of the County Clerk, and any other task so assigned by the County Clerk. 5. To support the administration of the County of Hawai`i by providing drafting, analysis, and research services as requested and as time permits. 24 COUNTY COUNCIL/CLERK COUNCIL//CLERK Program Description Council The Hawai`i County Charter vests the legislative powers of the County with the County Council. The Council's primary functions are legislative and public policy formulation. Council District Staff The Council District Staff assists Council Members in the performance of their legislative responsibilities by conducting research, writing reports, drafting legislation, and providing staff support during Committee and/or Council meetings. Duties also include managing the daily operations of their Council Member's office, coordinating community meetings and outreach, and following through on constituent inquiries and requests. Clerk's Office-Council Services and Committee Services Sections The Council Services and Committee Services Sections perform four basic functions imposed by the Hawai`i State Constitution, Hawai`i Revised Statutes, Hawai`i County Charter, and Hawai`i County Code: (1)provide administrative and logistical support to the County Council which handles hundreds of bills, resolutions, and communications each year; (2)provide the public with fair and adequate notice of actions pending before the Council; (3)prepare official minutes; and (4) archive and provide public access to over 100 years of important County records and documents. The range of these specific duties is extremely diverse and includes compliance with highly technical legal requirements (e.g., passage of legislation, fair information practices, financial disclosure, lobbyist registration, the "Sunshine Law"). Support Service Division The Support Service Division is responsible for interdepartmental mail/envelopes; receiving, sorting and distribution of incoming postal mail; scanning, reproducing, binding, and mailing documents for all County departments and agencies. Administrative Services Administrative Services performs personnel and accounting functions for the Council and County Clerk's Offices. 25 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Description (continued) The Legislative Research Branch (LRB) The Legislative Research Branch assists the Council with budget matters; updates and publishes the County Code and its supplements; assists with the drafting of ballot questions, legislation, and other documents required for proposed amendments to the County Charter; prepares revised editions of the County Charter pursuant to voter- approved amendments; reviews all resolutions and bills proposed by Council Members; drafts legislation to correct manifest errors in and necessary updates to the Hawai`i County Code; provides updated versions of the Council's Rules of Procedure and Organization when amended; monitors all meetings of the Council and its committees and provides support by drafting amendments, providing reference materials; provides drafting, analysis, and research assistance to the administration, as requested and time- permitting; prepares and updates the Council's annual report; assists the Clerk in management of the Clerk's archive of legislative materials; maintains a library of research materials; conducts training sessions; and performs other duties as may be assigned by the Clerk. The LRB revises, codifies, and assists in the publication of ordinances to the Hawaii County Code, which it supplements regularly and makes available on line at http://www.hawaiicounty.gov/lb-countycode. 26 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Objectives Clerk's Office-Council and Committee Services Sections 1. Fulfill legal notice requirements for all Council and Committee meetings, including preparation of meeting agenda and posting and publication of meeting notices. 2. Provide an accurate reflection of Council and Committee meetings and votes taken by preparing minutes of each meeting in accordance with law and by entering same into the Council Records System. 3. Prepare DVD copies of videotaped Council and Committee meetings as requested by the public, departments, and elected officials. 4. Provide copies and access to Council records and Clerk documents upon request by the public, departments, and elected officials in a timely manner and as required by law. 5. Provide ongoing support to the public with the retrieval of documents and information from the Council's Record system available on the Clerk-Council web page. 6. Assist the elected officials and the public to achieve meaningful and effective participation in the local legislative process. Support Service Division 1. Process all documents submitted by departments for reproduction within two business days. 2. Process all pieces of outgoing postal and interdepartmental mail delivered by departments no later than 2:30 p.m. within the same business day. 3. Distribute incoming mail delivered to 25 Aupuni Street, Suite 1008, within two hours from receipt. This includes distribution and pick up of mail and interdepartmental envelopes to various County Offices located in Hilo proper. 4. Assist departments in complying with USPS regulations. Legislative Research Branch 1. Prepare semi-annual supplements to the County Code for distribution within eight weeks of receipt of final adopted ordinances; pursuant to Hawai`i County Code, section 2-153. 2. Complete review of legislation initiated by a Council Member as to its proper form within two weeks of receipt. Complex legislation may require a longer review period. 3. Provide support to the administration, as requested and time permitting, with drafting, analysis, and research services. 4. Monitor Council and Committee meetings to provide research and advisory support for decision-makers on proposed legislative initiatives. 5. Prepare the annual report for the Council-Clerk's Office within designated timelines. 27 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Objectives (continued) Legislative Research Branch (continued) 6. Update the Council-Clerk's website to include revisions to the Hawai`i County Code in the interim between supplements, revisions to the Hawai`i County Charter pursuant to the 2012 General Election, Operating and CIP budgets for the upcoming fiscal year,new or amended Council Rules of Procedure and Organization, and other miscellaneous interne maintenance duties. 7. Perform all other miscellaneous duties that may be assigned by the County Clerk. 28 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Highlights CLERK'S OFFICE ACTIVITIES The County of Hawai`i initiated a migration to a new web portal which required all departments to "rewrite"their web pages into a different format and presentation. This office provided extensive support to the Hawai`i County Council in its hosting the June annual convention of the Hawai`i State Association of Counties (HSAC). Also,we assisted in providing technical support to the Redistricting Commission. The council continued its video conference meetings at Hilo, Kona, Pahoa and Waimea. The meeting sites were held in both Hilo and Kona. BUDGET w/BRIEF NARRATIVE (FY 2011-2012) Clerk/Council FY 2011-2012 $Actual $Budgeted %Spent Salary&Wages 2,149,832 . 2,401,522 89.5 Operating Costs 874,803 696,500 125.6 Equipment 24,692 7,000 352.7 Total 3,049,327 3,105,022 98.2 For the fiscal year beginning July 1, 2011 and ending June 30, 2012, expenditures totaled $3,049,327 (1.8%)below the projected budget amount of$3,105,022. Operating Costs includes the one time expense to the Food Basket for$273,000 from the Emergency Disaster Fund. A total of 58 full time positions were listed in the Office of the County Clerk. 29 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Council Meetings/Staff Support 24 24 25 Council Special Meetings/Staff Support 3 2 2 Committee Meetings/Staff Support 114 120 120 Committee Site Visits/Staff Support 0 5 5 Committee Special Meetings/Staff Support 1 5 5 Council Public Hearings/Staff Support 7 3 3 Committee Public Hearings/Staff Support 0 5 5 Committee Workshops/Staff Support 0 2 2 Number of Committee Reports 307 275 275 HSAC Meetings Supported With Reports 4 12 0 Number of pages duplicated 3,369,798 4,500,000 4,000,000 Number of pieces handled for mailing 337,410 400,000 375,000 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 58 58 58 Salaries and Wages 2,149,831.80 2,408,484 2,483,840 Operations 874,976.34 685,220 801,180 Equipment 24,691.62 7,000 7,000 Program Total 3,049,499.76 3,100,704 3,292,020 30 COUNTY COUNCIL/CLERK COUNCIL/CLERK Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Clerk III 3 3 3 Council Chair 1 1 1 Council Member 8 8 8 County Clerk 1 1 1 Deputy County Clerk 1 1 1 Accountant I 1 1 1 Administrative Assistant to the County Clerk 1 1 1 Council Aide 9 9 9 Council Aide to the Council Chair 1 1 1 Council Legislative Assistant 9 9 9 Council Services Assistant I 2 2 2 Council Services Assistant II 3 3 3 Council Services Supervisor 2 2 2 Deputy Executive Assistant to the Council Chair 1 1 1 Executive Assistant to the Council Chair 1 1 1 Human Resources Technician II 1 1 1 Legal Specialist 1 1 1 Legislative Analyst III 1 1 1 Legislative Information&Reference Technician 1 1 1 Legislative Specialist 4 4 4 Special Assistant 1 1 1 Support Services Clerk I 3 3 3 Support Services Clerk II 1 1 1 Support Services Supervisor 1 1 1 Total 58 58 58 31 COUNTY COUNCIL/CLERK ELECTIONS DIVISION Program Description The Elections Division is responsible for all election activities in the County, including administering Federal, State and County elections, voter registration, and voter education; conducting absentee voting; establishing new polling places; recruiting and training election day officials; tabulating ballots; redefining district boundaries during redistricting; proposing election legislation; verifying signatories on petitions and nomination papers; and maintaining the voter register. Program Objectives 1. To encourage voter participation by doing a mass mail-out of Permanent Absentee Applications to registered voters. 2. To increase ballot access for all voters at the Absentee Walk-In voting sites. 3. To increase voter education by expanding the Young Voter Registration Program to middle school grades. 4. To provide election information and to increase voter registration by working with the university campuses with voter registration drives. Program Highlights We assessed the need for elections warehouse space and began to make changes to support a possible move to a smaller facility. Immediately following that effort we were well into the 2012 Election season preparing for the primary election with some respite while we worked to improve processes for the 2012 General Election. This will take us very near the end of this Council term. As part of the Young Voter Education Program, all public High Schools in the County were contacted to participate. Six High Schools participated with 728 voter registration affidavits collected. Also, we assisted in providing technical support to the Redistricting Commission. 32 COUNTY COUNCIL//CLERK ELECTIONS DIVISION Program Highlights (continued) BUDGET w/BRIEF NARRATIVE (FY 2011-2012) Elections FY 2011-2012 $ Actual $ Budgeted %Spent Salary&Wages 230,743 286,278 80.6 Operating Costs 381,374 504,544 75.6 Equipment 3,795 5,500 69 Total 615,912 796,322 77.3 For the fiscal year beginning July 1, 2011 and ending June 30, 2012, expenditures totaled $615,912 (22.7%)below the projected budget amount of$796,322. A total of 22 employee positions were listed in the Elections Division. 33 COUNTY COUNCIL//CLERK ELECTIONS DIVISION Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Registered Voters 101,748 103,000 105,000 Voter Registration Satellite Stations 22 22 22 Certificates of Registration Issued 149 550 550 Cancellations of Registration 360 450 450 Deceased Voters Deleted 759 400 400 High Schools Participating in Voter Education 6 10 10 # of Students Registered 728 650 650 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual _ Budget Request Number of Positions 22 22 22 Salaries and Wages 230,743.13 378,301 326,818 Operations 381,373.99 487,478 568,620 Equipment 3,794.76 3,100 40,500 Program Total 615,911.88 868,879 935,938 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Elections Clerk I Temporary 10 10 10 Elections Clerk I 2 2 2 Elections Clerk II 2 2 2 Elections Program Administrator 1 1 1 Elections Program Specialist I 1 1 1 Election Warehouse Worker I Temporary 4 4 4 Election Warehouse Worker II I 1 1 Senior Elections Clerk 1 1 1 Total 22 22 22 34 LEGISLATIVE AUDITOR DEPARTMENT SUMMARY Mission Statement Hawai`i County Charter section 3-18 establishes an independent audit function within the Legislative Branch through the Office of the Legislative Auditor. It is our mission to serve the Council and citizens of Hawai`i County by promoting accountability, fiscal integrity, and openness in local government and to serve as a catalyst for improving County government. Through performance and/or financial audits of County agencies and programs,the Office of the Legislative Auditor examines the use of public funds, evaluates operations and activities, and provides findings and recommendations to elected officials and citizens in an objective manner. Our work is intended to assist County government in its management of public resources, delivery of public services, and stewardship of public trust. Department Goals 1. To procure an external certified public accountant to conduct an annual independent post-audit of the County's financial transactions to assist the Council in complying with requirements of the Hawai`i County Charter. 2. To conduct or cause to be conducted performance and/or financial audits of the funds, services, and operations of any County agency, executive agency, and/or program, as set forth by the Legislative Auditor in an annual audit plan that shall be transmitted to the Council and the Mayor and filed with the County Clerk as a public record. 3. To conduct or cause to be conducted follow-up performance reviews to monitor and evaluate the implementation of audit recommendations by audited County entities. 4. To assist the Council in its efforts to ensure openness and accountability in the expenditure of public funds, as may be requested by the Council by resolution. Funding Source and Position Count General Fund $ 802,355 General Fund 5 Grant Revenue - Grant Revenue - Total Budget: $ 802,355 Total Number of Positions 5 35 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Description The Office of the Legislative Auditor developed an internal operations or audit manual, which was adopted by the Council in 2006, to provide consistency and conformance with generally accepted government auditing standards in the performance of our audit responsibilities and reporting procedures. The Legislative Auditor's Office develops an annual audit plan based on a risk assessment of County agencies,programs, and funds utilizing objective methodology to identify priority areas for assignment of audit resources. Audit reports are available on-line at http://co.hawaii.hi.us/la/reports.html or http://records.co.hawaii.hi.us/weblinkBrowse.aspx?startid=18 592&dbid=1. To assist the Council in complying with requirements of the Hawai`i County Charter, the Legislative Auditor's Office is responsible for the procurement of an external certified public accountant to conduct an annual independent post-audit of the County's accounts and financial transactions. Program Objectives 1. To procure an independent certified public accountant to conduct an annual post-audit of the County's accounts and financial transactions (Hawai`i County Charter §10-13). 2. To file an annual audit plan with the Council based on a County-wide risk assessment of funds, programs, services, and operations of any County agency, executive agency, or program, which is supported, in whole or in part, by County funds (Hawai`i County Charter §3-18). 3. To conduct or cause to be conducted performance and/or financial audits of County agencies,programs, and/or operations in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor (Hawai`i County Charter §3-18). 4. To conduct or cause to be conducted follow-up performance and/or financial reviews of audited entities in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor(Hawai`i County Charter §3-18). 5. To conduct or cause to be conducted performance and/or financial audits of County agencies, programs, and/or operations as may be requested by the Council by resolution. 36 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Highlights Financial Audits. Pursuant to Hawaii County Charter §10-13, LAO procured external auditor Accuity LLP to conduct annual financial audits for the four-year period FY2009- 2010 through FY2012-2013. As part of this contract, Accuity LLP completed the audit of the County's Comprehensive Annual Financial Report, audit of the Department of Water Supply's Financial Statement, Single Audit of Federal Financial Assistance Programs, Landfill Financial Assurance Report, and Office of Housing Section 8 Report for FY2010-2011; and conducted audit entrance conferences with the Department of Finance and Department of Water Supply for FY2011-2012. Performance Audits: P&R—Facilities Asset Management. LAO completed a limited scope performance audit of the Department of Parks and Recreation's facilities asset management, including recommendations for the implementation of industry best practices for comprehensive asset management such as updated facility inventories and condition assessments; integrated plans to address preventative and deferred maintenance, ADA rehabilitation, and hazardous materials abatement; and prioritized operations and budgeting to meet critical repair needs,periodic maintenance activities, and manpower and equipment requirements. DEM—Billing/Collection of Sewer Fees. LAO conducted an entrance conference with the Department of Environmental Management to discuss a limited scope performance audit of internal controls related to the Wastewater Division's billing and collection of sewer fees, and agreed to postpone audit activities to allow DEM to implement comprehensive revised policies and procedures for its billing and collection of wastewater and solid waste fees (current and delinquent). DPW—CIP Contract Supplements/Change Orders (2008)—Audit Follow-up. The Department of Public Works submitted data on contract supplements and change orders during the period July 1, 2009 through December 31, 2010, as well as data on construction and professional services active during the same period, to be analyzed and corroborated by LAO for transmittal in a report to the Council and Mayor and filing with the Clerk as a public record. DWS —Cash Handling and Financial IT Systems (2010)—Audit Follow-up. The Department of Water Supply submitted a written update as to its implementation of 2010 audit recommendations for improvement of internal controls related to its cash handling and financial IT systems, to be tested by LAO as to effectiveness of controls implemented for transmittal in a report to the Council and Mayor and filing with the Clerk as a public record. 37 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Highlights (continued) Our audit reports are available on-line at http://records.co.hawaii.hi.us/weblinkBrowse.aspx?startid=18592&dbid=1. Special Studies or Projects: Real Property Tax Review: Pursuant to Council Resolution No. 76-11, LAO procured the International Association of Assessing Officers (IAAO)to conduct a broad level review of the County's real property tax policy and administration. IAAO consultants conducted site visits and departmental interviews, and completed a "A Technical Assistance Report Evaluating Property Tax Policies and Administrative Practices in Hawai`i County", which it presented to the Council's Finance Committee and filed with the Clerk as a public record. Updated County-wide Risk Assessment Survey: LAO distributed an updated risk assessment survey to key County management personnel to examine agencies and programs in greater detail and at different organizational levels than examined in our FY2007-2008 survey by expanding the survey population and refining survey questionnaires. Updated survey results will serve as an objective basis for future annual audit plans, including performance and/or financial audits to be conducted or procured by LAO. Audit Database: LAO completed development of a database to permit tracking, updating, and reporting to the Council of the status of implementation by County agencies and programs of audit recommendations contained in reports prepared by LAO and its third- party experts. 38 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Annual Audit Plan Filed with Council Yes Yes Yes Performance and/or Financial Audits Completed 2 3 3 Performance and/or Financial Audits Ongoing 3 2 2 Special Studies or Projects Completed 2 2 2 Special Studies or Projects Ongoing 1 1 1 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 5 5 5 Salaries and Wages 279,263.87 312,993 328,040 Operations(includes external audit of County finances) 345,175.58 471,491 471,315 Equipment 3,462.01 2,000 3,000 Program Total 627,901.46 786,484 802,355 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Legislative Auditor 1 1 1 Administrative Assistant to the Legislative Auditor 1 1 1 Audit Analyst 3 3 3 Total 5 5 5 39 This page intentionally left blank 40 COUNTY PHYSICIANS COUNTY PHYSICIANS DEPARTMENT SUMMARY Mission Statement To render medical opinions, advise on medical matters and conduct physical examinations as requested by the Mayor's Office and other agencies of the County. Department Goals To assist the County in creating a safe and healthy environment for its employees by providing professional medical service. Program Description 1. Provides pre-employment, PUC and other authorized physical examinations. 2. Provides review of workers' compensation claims. 3. Reviews certain sick leave cases. 4. Assists in police investigations and coroner's cases. 5. Advises County on medical matters. Program Objectives Continue to serve the County diligently as in the past. Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Number of Positions 4 4 4 Salaries and Wages 123,284.83 133,825 133,825 Program Total 123,284.83 133,825 133,825 Funding Source and Position Count General Fund $ 133,825 General Fund 4 Grant Revenue - Grant Revenue - Total Budget: $ 133,825 Total Number of Positions 4 41 COUNTY PHYSICIANS DEPARTMENT SUMMARY Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request County Physician 1 1 1 Assistant County Physician 1/2T 1 1 1 Assistant County Physician 1/4T 2 2 2 Total 4 4 4 42 ELDERLY ACTIVITIES ELDERLY ACTIVITIES DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Coordinated Services Unit 1. To promote self-sufficiency by providing services by which recipients may be helped to achieve, restore, or maintain independent living and self-direction. 2. To prevent or reduce premature or inappropriate institutional care through the provision of home-based care which would allow the recipient to remain in or return home. Retired & Senior Volunteer Program 1. To address critical community needs through significant volunteer services. 2. To provide a high quality volunteer experience and opportunities for persons 55 and older. 3. To ensure that volunteer assignments are consistent with the interests and abilities of the volunteers and the needs of the communities served. 4. To ensure that volunteers are provided the needed orientation, in-service instructions, individual support and supervision, and recognition for their volunteer services. Nutrition—Congregate Nutrition Services 1. To provide meals to individuals 60 years of age and older in congregate settings. Each meal will meet the recommended dietary allowance (RDA) as established by the Food and Nutrition Board of the National Academy of Sciences. Funding Source and Position Count General Fund $ 1,711,275 General Fund 59 Grant Revenue $ 1,436,882 Grant Revenue 75 Other $ 428,000 Other - Total Budget: $ 3,576,157 Total Number of Positions 134 43 ELDERLY ACTIVITIES DEPARTMENT SUMMARY Department Goals (continued) Nutrition—Home Delivered Meal Service To deliver meals to the homes of individuals 60 years of age and older who are homebound due to illness or disability. Each meal will meet the recommended dietary allowance (RDA) as established by the Food and Nutrition Board of the National Academy of Sciences. Senior Community Services Employment 1. To provide low-income seniors 55 or older with current work experience in their vocational fields of interest to prepare them to compete successfully for jobs in the workforce at large. 2. To place these seniors in public sector or 501 C-3 private non-profit agency work sites that provide community services,preferably to the elderly(seniors serving seniors). 3. To assist these seniors in achieving a sense of fulfillment and independence that may enhance their self-esteem through attaining productive employment that contributes meaningfully to the communities they live in. 44 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Description The Coordinated Services Program for the Elderly(CSE)provides comprehensive and coordinated services for older adults 60 years and older, with the exception of CSE's Chore/Transportation contract, which serves individuals 18 years and older. CSE's 29 full-time staff is responsible for providing Information and Assistance, Outreach, Chore, Transportation, and Other Support Services, such as ID Card Issuance,Advocacy, Personal Care, Financial Management, etc. The Coordinated Services Program is also a volunteer station for the Senior Companion, Sage Plus, and Sage Watch programs. Program Objectives The CSE staff will strive to promote maximum independence, optimum health,personal dignity and self-enrichment by: 1. Providing Information and Assistance Services to 3,500 older adults. 2. Providing Outreach Services to 900 adults. 3. Providing Transportation Services to 1,000 older adults and accomplishing 34,000 trips annually. 4. Providing Transportation Services to 40 individuals less than 60 years of age with disabilities and accomplishing 600 trips annually. 5. Providing and completing 2,000 Referrals. 6. Providing individuals with disabilities/older adults with 290 monthly hours of chore services annually. Program Highlights • Staff provided 4,299 seniors with information and assistance services and 992 seniors with outreach services. There were 3,041 referrals such as food stamps, Medicaid, SSI benefits, housing assistance, legal aid, energy assistance, etc, made in the 2011- 2012 FY. • Staff provided transportation services to 92 individuals under 60 years with disabilities and accomplished 1,049 trips in the 2011-2012 FY. • Staff provided transportation services to 1,075 seniors and accomplished 37,721 trips in the 2011-2012 FY. • Staff issued the Hawai'i County Senior Identification Cards to 1,027 seniors 60 years and older in 2011-2012 FY. 45 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Highlights (continued) • Through authorized chore hours provided by Ohana Care/Evercare contracts and non-contracted hours, staff assisted clients with in-home chore services and provided a total of 2,647 hours in 2011-2012 FY. • During the months of July through September, staff assisted the Island Food Basket with their Summer Produce Program. Staff assisted seniors with applications, as well as picking up and delivering to home bound clients. • Staff assisted in the distribution of Federal surplus food to seniors in the first six months. • One day per month furloughs was initiated for County of Hawaii employees in the month of July. • CSE recently finalized the Sage Plus MOU which will be valid for the next three years. • CSE staff assisted seniors with Medicare/Medicaid enrollment. • With the assistance of Hawaii County Office of Aging and State Executive Office on Aging, CSE was awarded $30,000.00 from Federal funds to purchase laptop computers and other equipment to provide outreach and assist seniors in applying for Medicare/Medicaid benefits. • CSE recently filled 2 out of 4 vacant funded positions. There are still currently 2 positions needing to be filled. • CSE staff assisted 495 seniors with tax preparations. The effort began on February 8, 2012. 46 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate *Information and Assistance Number of Seniors Served 4,299 3,500 3,500 *Outreach Number of Seniors Served 992 900 900 *Transportation Number of Seniors Served 1,075 1,000 1,000 Total Trips 37,721 34,000 34,000 Number of Persons w/Disabilities under 60 years of age served 92 40 40 Total trips 1,049 600 600 *Referrals 3,041 2,000 2,000 *Chore Number of Seniors Served N/A 30 N/A Total Hours 2,647 3,480 290 per month *Contract Purchase of Service Objectives for Title III Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 29 29 29 Salaries and Wages 849,571.27 926,298 873,514 Operations 139,332.16 204,521 232,521 Equipment 20,819.21 41,000 38,000 Program Total 1,009,722.64 1,171,819 1,144,035 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Account Clerk 1 1 1 Clerk III 1 1 1 Community Service Program Assistant I 8 8 8 Community Service Worker I 9 9 9 Community Service Worker III 6 6 6 Departmental Data Processing Coordinator I 1 1 1 Elderly Activities Operations Assistant Director 1 1 1 Program Director III(Older Adults) 2 2 2 Total 29 29 29 47 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Description The Retired and Senior Volunteer Program (RSVP)provides diverse and meaningful volunteer opportunities for persons 55 years and older. Through volunteering RSVP volunteers are able to remain active, contributing members of the community thereby enhancing the overall quality of their lives. Their volunteer services also help private non-profit and public agencies (volunteer stations)to deliver services to meet a wide range of community needs. Some examples of RSVP volunteer assignments include: tutoring elementary students; helping in libraries; delivering meals on wheels; helping at congregate nutrition sites; screening blood pressures; instructing senior crafts and activities; assisting with senior transportation; doing friendly visiting and telephone reassurance; entertaining in hospitals and care homes; helping at blood banks, food banks, non-profit health agencies and museums; staffing public information booths; helping in hospitals; beautifying public areas; installing grab bars; and assisting with community events and special projects of agencies. Program Objectives Enhance the overall quality of life, i.e., maximum independence, optimum health, personal dignity, and self-enrichment of persons 55 years and older by: 1. Providing diverse and meaningful volunteer opportunities to 1,200 persons 55 years and older. 2. Assisting significantly in meeting community needs by providing 140,000 hours of volunteer service in a minimum of 150 volunteer stations. 3. Providing 125 volunteers to assist in Food Basket's Senior Farmers' Market Nutrition Program. 4. Providing 30 volunteers to assist the Blood Bank of Hawai'i at 4 community blood drives. 48 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Highlights • 1,842 volunteers served 156,433 hours at 176 volunteer stations island wide. • 466 volunteers assisted the Hawai'i County Nutrition Program in serving congregate meals at 15 nutrition sites. They provided 44,646 hours of voluntary service. • 61 volunteers provided 705 hours of Meals on Wheels service to the Hawai'i County Nutrition Program. • Three volunteer recognition events were held to honor all volunteers for their service. 1,180 volunteers were honored at these events. • Worked in coordination with Hawai'i County Office of Aging and the Corporation for National and Community Service. • 12 volunteers served 3,335 hours at Under His Wings Ministry helping the homeless. • 218 RSVP volunteers assisted with produce distribution for the Food Basket's Senior Farmer's Market Nutrition Program(SFMNP)that ended on September 30, 2011. • 120 volunteers served in the Christmas gift wrapping fund raiser sponsored by the RSVP Advisory Council. • Martin Luther King, Jr. Day"Read to Me"program for children K-3`d grade at Prince Kuhio Plaza in partnership with Read To Me International—23 volunteers • Partnered with the RSVP Advisory Council to conduct annual on-site volunteer station monitoring. • RSVP Program Director attended the National Conference on Volunteering and Service "Turning Point 2012" in Chicago, Illinois on June 18—20, 2012. • RSVP volunteers assisted with the Hawai'i Kupuna Softball Tournament at the old Kona Airport. • 51 RSVP volunteers assisted the Blood Bank of Hawai'i at four community Blood Drives. • Projects assisted by RSVP volunteers were: Prime Time East Hawai'i Wellness Fair, Life Care Center's Health Fair, American Heart Association's Heart Walk, Big Island International Marathon, Special Olympics "Cop on Top"project, Hospice's "Light Up a Life"project, Muscular Dystrophy Association's "Lock Up"fund raiser, Alzheimer's Association Memory Walk, Road Runner's Club Walk/Run, Habitat for Humanity Fundraising, Police Week, outreach at various care homes and institutions, Special Programs' Kupuna Hula and Senior Softball tournaments, events by Ke Ola Pono No Na Kupuna. 49 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Number of Volunteers 1,842 1,200 1,200 Number of Volunteer Hours 156,433 140,000 140,000 Number of Volunteer Stations 178 150 150 No.of Sr.Farmers' Market Nutrition Program Vols. 218 125 125 Number of Nutrition Volunteers* 466 0 0 Number of Blood Bank of Hawai'i Volunteers 51 30 30 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 5 5 5 Salaries and Wages 199,457.06 208,297 218,356 Operations 109,170.74 114,144 116,142 Equipment - 50 50 Program Total 308,627.80 322,491 334,548 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Account Clerk 1 1 1 Community Service Program Assistant I 2 2 2 Program Director IV(Older Adults) 1 1 1 Van Driver 1 1 1 Total 5 5 5 50 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Description Congregate Nutrition Services The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The congregate meals program was designed to provide older individuals, aged 60 and older,with at least one low cost, nutritious meal, five days a week in a congregate setting. The program includes nutrition and health education, health assessments, recreational activities and other appropriate services for older individuals. Home Delivered Meal Service The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The home delivered meals program or"Meals on Wheels" is an integral part of a community based health care system. Participants receiving home delivered meals are aged 60 and older and homebound due to illness or disability. The home delivered meals program provides at least one low cost, nutritious meal, five or more days a week, delivered directly to the participants' homes. Program Objectives Congregate Nutrition Services 1. To provide 62,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 900 older individuals, aged 60 and older, at fifteen congregate nutrition sites throughout Hawai'i County by June 30, 2014. Home Delivered Meal Service (Meals on Wheels) 1. To deliver 60,000 nutritious meals, each containing 1/3 of the U.S. RDA,to 300 frail, homebound older individuals, aged 60 and older,throughout Hawai'i County by June 30, 2014. 51 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Highlights The Hawai'i County Nutrition Program provided 68,012 nutritious meals to seniors in a congregate setting, and 61,831 Meals on Wheels to seniors who were homebound due to illness or injury in FY 2012. Due to the County's "Furlough Fridays", all congregate nutrition sites were closed on these days, due to safety concerns resulting from the lack of site staff. In addition, drivers were not available to transport seniors to/from the congregate sites. Seniors receiving Meals on Wheels were not impacted by the furloughs, as they received one extra frozen meal on Thursdays, to make up for the lack of delivery on Fridays. In September 2011, renovations to the ADRC basement storage area were finally completed, allowing the Nutrition Program to move all supplies back from the County's Puainako offices. This enabled our staff to become more efficient—we no longer needed to drive across town to accept/check in supply deliveries and/or pick up supplies for our rural congregate sites. Our new "Hot Shot" vehicle arrived in March, 2012. These specialty trucks are fitted with both heating and cooling equipment, allowing us to deliver both hot meals and cold milk/fruit to our Meals on Wheels clients at the correct, food safe temperatures. In June, 2012, the Pahoa seniors moved into the newly renovated Pahoa Senior Center, located in the "old"Pahoa fire station. This building has been dedicated for use by senior programs: the Nutrition Program and Senior Club in the mornings, followed by recreational classes and special events in the afternoons and on weekends. For the 9th year, seniors in Hawai'i County participated in the national Senior Farmer's Market Program. The Nutrition Program assisted the Food Basket in distributing the fresh produce, using staff/volunteers at congregate sites. The Federal grant requires that produce be purchased from local farmers, which provided a big boost to our County. This year's results of the Parks and Recreation Service Survey for the Nutrition Program show that 100%of our participants felt that Nutrition services were provided with integrity and aloha; and that 77% of seniors rated Nutrition services as "more than satisfactory" and 23%rated Nutrition services as "satisfactory". 52 ELDERLY ACTIVITIES >,...� .,.�a a ....,.���.�.... .. ....��,w.® r„,„.,,,.�.,.dw... .. ......... ........e....»�.,e., � �..,..e.� NUTRITION PROGRAM Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Congregate Nutrition Services Unduplicated Elderly Served 1,124 900 900 Total Meals Served 68,012 65,000 62,000 Home Delivered Meal Service Unduplicated Elderly Served 351 350 300 Total Meals Served 61,831 65,000 60,000 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 27 27 27 Salaries and Wages 508,495.96 567,562 594,194 Operations 627,002.93 890,640 1,023,975 Equipment 52,812.62 36,365 27,365 Program Total 1,188,311.51 1,494,567 1,645,534 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Account Clerk 1 1 1 Clerk III 1 1 1 Community Service Worker III 1/2T 15 15 15 Community Service Program Assistant II 1 1 1 Home Delivered Meals Worker Hrly 6 6 6 Program Director IV(Older Adults) 1 1 1 Van Driver 1 1 1 Van Driver 1/2T 1 1 1 Total 27 27 27 53 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Description Title V of the Older Americans Act Amendments funds the Senior Community Service Employment Program (SCSEP). The U.S. Department of Labor and Industrial Relations (DLIR) channel the funding to our State's Workforce Development Division(WDD). WDD subcontracts with Hawai'i County Office of Aging (HCOA) which farms out this part-time training program to the Senior Training & Employment Program (STEP) (local title for SCSEP),which is under the Parks& Recreation's Elderly Activities Division. This program's ultimate goal is to foster individual economic self-sufficiency through unsubsidized employment which means employment in jobs not subsidized by this program-i.e., not paid for through federal funds designated for SCSEP. Its administration includes planning, budgeting, and personnel management as well as job counseling, development, referrals, and placements into unsubsidized jobs. Enrollees are placed at community service agencies that provide work sites, supervision and training for the enrollees in their fields of vocational interest. At their work sites around the island,the enrollees gain current work experience and current work references that the enrollees are to use to get hired into jobs outside of the program. The enrollees have the chief responsibility of making and getting the most out of their community service placements to increase their employability and prospects of successfully mainstreaming into regular jobs in the workforce at large. Since federal funds pay for enrollee wages and fringe benefits, only public sector agencies and nonprofit organizations (501C-3's) qualify as host agencies. In addition to training provided by host agencies, the enrollees attend County workshops and Hawai'i Community College classes (i.e.,job readiness classes, computer classes and ground maintenance classes). The program staff also provide supportive services, such as counseling, safety supplies as applicable, and referrals to other agencies to assist the enrollees. With all of this support, the enrollees understand that STEP is basically a preparation-to- return-to work program and that their ultimate goal is to become independent from STEP and to be financially on their own which benefits everyone. Program Objectives 1. Place 5 enrollees into unsubsidized jobs by FY's end. 2. Provide services to a cumulative total of 41 enrollees by FY's end. 3. Visit each enrollee at his/her work site twice a year. Conduct 50 work site visits by FY's end. 54 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Highlights 1. Placed 68% (28/41) participants in County Departments, such as: Public Works and Finance, and the P& R Department which include: P & R Administration, P & R Maintenance of parks, gyms and other facilities such as: Kawananakoa Gym, Carvalho Gym and Park, Mohouli Park, Mooheau Band Stand, Waiakea Recreation Center, Mt. View Gym, Cooper Center, P & R Municipal Golf Course and its Nursery, Pana'ewa Rainforest Zoo and Botanical Gardens and P & R's Veterans Cemetery as well as Hawai`i County Nutrition Program sites in Pahoa, Pa'auilo and Kailua-Kona, Elderly Recreation Services and Coordinated Services for the Elderly at Kamana and Kea'au, Department of Finance Vehicle Registration & Licensing Division, and Driver License Section. Placed the rest of the participants in other community service agencies, such as State libraries in Hilo, Keaau, Pahoa, and Kailua-Kona, Waiakeawaena Elementary School Cafeteria, DHS Hawai'i Public Housing Authority, Komohana Agricultural Complex and 501 C-3 private, nonprofit agencies, such as: Hawaii Island Adult Day Care, Downtown Improvement Association, Catholic Charities, Hawaii County Economic Opportunity Council, American Cancer Society, Imiloa Astronomy Center, Puna Hongwanji Mission, Boys and Girls Club, and Mokupapapa Discovery Center. 2. Promotional coverage of the program included: (1)-(3) At Hamakua,Hilo, and Puna District Information and Assistance Meetings I&A meetings were held on July 5-7, 2011, STEP brochures were distributed island-wide to the Senior Advisory Council leaders and members. (4)-(15) Big Island Workplace Connection Meetings Monthly meetings were held at the Workforce Development Division office with the BIWC partners to discuss program achievements. (16) Kupuna News July-September issue featured enrollees that were placed at various host agencies and two Job Readiness classes. (17) Seniors In Paradise In August seventeen(17) enrollees was featured as completing the Ground Maintenance class held at the Hawai'i Community College Office of Continuing Education and Training (OCET) and the University of Hawai'i Hilo College of Agriculture Farm. (18) Silver Bulletin In August seventeen (17) enrollees was featured as completing the Ground Maintenance class. 55 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT (19) Kupuna News October-December issue featured 17 enrollees that completed the Ground Maintenance class held at the Hawai'i Community College Office of Continuing Education and Training(OCET)and the University of Hawai'i Hilo College of Agriculture Farm. (20) Seniors In Paradise In March former enrollee Chiko Arakawa was featured as a success story finding employment with the Downtown Improvement Association. He used his training to plant a sustainable garden in Downtown Hilo. (21) Silver Bulletin In March-April Bulletin one enrollee, Lynise Tarring was featured as a success story finding a job at the Ohana Banana Farm dba Hawaiian Candy Apple Bananas. (22) Kupuna News January-March issue four enrollees was featured as success story finding employment. (23) Kupuna News April-June issue five enrollees were featured one as a success story finding employment with the County Parks & Recreation Maintenance Division and four new enrollees. (24) Entrepreneur Expo In June STEP participated in the Entrepreneur Expo which was sponsored by the BIWC. The Expo held at the Hawai'i Community College was attended by 15 STEP enrollees. (25) Pahoa Senior Center Attended the Pahoa Senior Center grand opening and passed out brochures to interested individuals. 56 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Federal Funded Positions 32 42 41 Number of Applicants Served 162 70 70 Number of Applicants Enrolled During the Year 72 42 42 Number of Enrollees Successfully Placed in Jobs 8 5 5 Site visits 122 50 50 Promotional Coverage of Program 24 8 8 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 41 73 73 Salaries and Wages 322,507.48 350,462 437,214 Operations 4,056.92 13,298 13,826 Equipment 1,259.84 1,000 1,000 Program Total 327,824.24 364,760 452,040 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Account Clerk 1 1 1 Program Director II(Older Adults) 1 1 1 Program Director IV(Older Adults) 1 1 1 Senior Community Services Aid Hrly 70 70 70 Total 73 73 73 57 This page intentionally left blank 58 ENVIRONMENTAL MANAGEMENT ENVIRONMENTAL MANAGEMENT DEPARTMENT SUMMARY Mission Statement Maintain a clean, healthy and safe island environment by managing the island's wastewater and solid waste in a comprehensive, responsive, environmentally-safe, efficient, cost- effective manner, and to provide excellent customer service through innovative and sustainable programs that promote managing waste as a resource and lead our island society toward the goal of zero waste. Department Goals 1. To review and improve operations and procedures at the twenty-two (22)transfer stations and the landfills to increase efficiency and reduce costs. 2. To educate the public regarding the department's plan and approach to management of Solid Waste via public outreach methods. 3. To continue to educate the public on current recycling programs and the importance of reduce, reuse, and recycle which helps with landfill diversion on the path to zero waste. 4. To evaluate current services to see which services could possibly be done in-house to reduce costs. 5. To repair, replace or rehabilitate existing sewer infrastructure. 6. To continue the Wastewater Division's Asset Management Program to ensure sensible business decision-making. 7. To provide reuse water to the community to put treated effluent to a good and beneficial use. 8. Maintain a continuous improvement process for increased productivity and efficiency. Funding Source and Position Count General Fund $ 1,055,483 General Fund 24 Grant Revenue _ - Grant Revenue - Total Budget: $ 1,055,483 Total Number of Positions 24 59 ENVIRONMENTAL MANAGEMENT ............ ....... ADMINISTRATION Program Description The Environmental Management Director serves as technical advisor to the Mayor, Managing Director, Environmental Management Commission, and County Council on matters pertaining to wastewater treatment and disposal, solid waste processing and disposal, resource recovery,the recycling and disposal of all vehicles, and the removal of the derelict and abandoned vehicles. The Environmental Management Administration Office provides personnel management, accounting and billing support services as well as providing general supervision and control of the administration and operation of the Wastewater and Solid Waste Divisions and the Business Services Section. The Environmental Management Administration Office also provides personnel, clerical, technical and financial support for the Environmental Management Commission. Program Objectives 1. Establish sewer fee rates at a level to cover expenses of operations,repairs and maintenance, and replacements. 2. Maintain vehicle disposal fee system to assure financial self-sufficiency for Vehicle Disposal program. 3. Evaluate current recycling programs to assess the feasibility of performing various programs in-house. 4. Improve productivity and efficiency through additional training and cross training. 5. Continually work to strengthen and standardize the language in our contracts. 6. Improve the status of Wastewater accounts receivable. Reduce the average number of days in receivables to 90 days which represents a 10% decrease from the FY11-12 actual of 100 days. Reduce the percentage of balances over 90 days past due to 52% of total receivables, which represents a 10% decrease from the FY11-12 actual of 58%. 7. Improve the status of Solid Waste accounts receivable. Reduce the average number of days in receivables to 109 days which represents a 10% decrease from the FY 11- 12 actual of 121 days. Reduce the percentage of balances over 90 days past due to 59%of total receivables, which represents a 10% decrease from the FY11-12 actual of 66%. 60 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Highlights • Executed a contract for construction on the Kalaniana'ole Interceptor Sewer Rehabilitation project. • Construction on Phase II of the Honoka'a large capacity cesspool (LCC)replacement project continued and is near completion. • Executed a construction contract for repairs and enhancements to the Kailua-Kona Recycling and Transfer Station. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Tipping fees as%of Solid Waste Fund expenditures 27% 23% 25% Vehicle Disposal Fund Fee paying for%of program 100% 100% 100% Days in Accounts Receivable in Wastewater Division 100 94 90 Days in Accounts Receivable in Solid Waste Division 121 98 109 %of Accounts Receivable over 90 days,Wastewater 58% 55% 52% %of Accounts Receivable over 90 days, Solid Waste _ 66% 55% 59% 61 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 24 24 24 Salaries and Wages 904,402.31 955,287 1,007,388 Operations 25,422.73 44,360 46,845 Equipment 5,187.05 7,350 1,250 Program Total 935,012.09 1,006,997 1,055,483 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Director of Environmental Mgmt 1 1 1 Deputy Director of Environmental Mgmt 1 1 1 Private Secretary 1 1 1 Business Manager 1 1 1 Contracts Clerk 1 1 1 Clerk III 2 2 2 Credit&Collections Clerk 1 1 1 Accountant I 3 3 3 Accountant IV 1 1 1 Account Clerk 4 4 4 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Senior Account Clerk 3 3 3 Student Helper I 1 1 1 Student Helper II 1 1 1 Project Manager Officer 1 1 1 Total 24 24 24 62 FINANCE FINANCE DEPARTMENT SUMMARY Mission Statement The Department of Finance provides efficient and effective financial services fairly, accurately and courteously. We serve our customers with pride and respect and enable other departments to carry out their mission. Department Goals 1. To facilitate an integrated county-wide financial needs plan. 2. To continue development and maintenance of fiscal policies and procedures for the County of Hawai`i. 3. To encourage networking to facilitate intra and inter-governmental working relationships. 4. To continue an ongoing customer service and public relations program that facilitates interaction with the public and other departments. 5. To continue an ongoing training program to improve employee skills, including technical training and mentoring for all personnel. 6. To continue a cross-training plan for employees for all core areas. 7. To develop and maintain written operational procedures that address the various functions of the Finance Department to promote proper and consistent service. Funding Source and Position Count General Fund $ 8,889,410 r General Fund 124 Grant Revenue $ 998,891 Grant Revenue 11 Other $ 320,164 Other 5 Total Budget: $ 10,208,465 Total Number of Positions 140 63 FINANCE ADMINISTRATION/BUDGET Program Description Administration The Office of the Director plans, directs, controls and coordinates activities of the Finance Department. The department head and staff advise the Mayor of the development and execution of administrative policies and assist the Mayor in the preparation and execution of the operating and capital budgets. In addition, the Finance administration section provides certain auxiliary services to departments and agencies. The Budget Division plans, directs and coordinates the formulation,preparation, execution, review and analysis of the County's operating budget and operating program. Budget also monitors budget appropriations and actual expenditures to ensure compliance with the law and also advises County officials on budgetary and long-range planning matters. Program Objectives Administration 1. Conduct three training sessions for county financial personnel. Desired outcome is to provide a training media for financial support staff. 2. Maintain interaction and education for the public by participating in community meetings and by conducting workshops on the various finance areas, including budget,purchasing and real property tax related areas. 3. Conduct informational sessions or distribute instructive materials to division managers, supervisors and/or staff at least four times per year, covering new or changing regulations, rules and procedures that affect employee relations or benefits. 4. Refer procurement protests to Corporation Counsel within three working days of receipt. Budget 1. Prepare transmittal letters,resolutions, and/or bills for the appropriate approvals and signatures for all fully-completed requests for council action received three days prior to the County Council's submittal deadlines. 2. Provide guidance and assistance to departments/agencies to ensure the fiscal responsibility and accountability in developing the operating budget. 64 FINANCE ADMINISTRATION/BUDGET Program Highlights Administration 1. The acquisition of 550 acres of coastal land known as Kawa in Ka`u was completed this year. The funding for this $3.9 million purchase came from the Public Access, Open Space, and Natural Resources Preservation Fund, leveraged with federal grant funds and funds from the State Legacy Land Conservation Program. The acquisition of the Kingman estate property to establish Kipapa Park across the street from Magic Sands Beach Park was also completed this year. This land will be preserved and enjoyed by the people of Hawai`i for generations to come. 2. The Treasury Division implemented the County's sewer connection loan program for the first time. Changes were made to the Hawaii County Code,then the local financial institutions in Honoka`a were invited to participate in this guaranteed loan program to assist property owners with sewer connection costs. The Treasurer was also successful in obtaining a grant for $250,000 which will provide further financial assistance to the lot owners in Honoka`a who are affected by the sewer hookup requirements. Budget 1. The Budget Office continues to provide guidance and assistance on budget/finance issues and items requiring legislative action. In FY 11-12 the Office researched, prepared, and submitted the required transmittal letters, resolutions and/or bills for the approximately 142 requests for council action received from the departments and agencies. 65 FINANCE ADMINISTRATION/BUDGET Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Nonprofit Grant Recipients' Payment Processing 92 85 117 Request for Council Action Forms Processed 142 120 130 Training Sessions Held for County Fiscal Personnel 1 3 3 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 8 8 8 Salaries and Wages 432,698.17 483,524 498,304 Operations 10,108.08 13,540 13,540 Equipment 3,275.42 200 200 Program Total 446,081.67 497,264 512,044 _ Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Director of Finance 1 1 1 Deputy Director of Finance 1 1 1 Budget Administrator 1 1 1 Budget Specialist 1 1 1 Clerk III 1 1 1 Human Resources Specialist II 1 1 1 Human Resources Technician I 1 1 1 Private Secretary 1 1 1 Total 8 8 8 66 FINANCE ACCOUNTS Program Description The Accounts Division maintains general accounting and fixed asset depreciation records of the County;provides useful, accurate and timely financial reports to the public and agencies; prepares payrolls and pension rolls; pays all obligations of the County; supports the Pension Board. Program Objectives 1. Close FY 12-13 books and issue final June 30 Budget Status Report by October 15, 2013, and determine the General Fund's fund balance by September 30, 2013. 2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association (GFOA) for the County's June 30, 2013 Comprehensive Annual Financial Report. 3. Close the books and have the monthly budget status reports available in FRESH within ten working days after the end of the month or close of the previous month, whichever is later, except for June, July, August and September. 4. Support the FRESH (Financial and Resource Enterprise Software for Hawaii County) system accounts payable, general ledger and payroll modules. This includes maintaining and keeping abreast of changes to the current modules that Accounts is responsible for, as well as, helping users and providing training when necessary. 5. Ensure that all claim payments made are proper and legal by pre-auditing 100% of payment requests for accuracy and propriety,returning items that are not accurate or proper to departments for correction. 6. Provide certificate of the availability of funds on County contracts within three working days of the contract's submission to Accounts Division. 7. Pay vendors promptly by issuing all warrants for claims within 7 working days of the receipt of the invoice by Accounts Division. 8. Ensure that all employees receive the correct amount of pay and related benefits by pre-auditing 100%of payroll claims for accuracy and compliance with legal and contractual requirements, and filing all required payroll tax forms and returns on time. 67 FINANCE ACCOUNTS Program Highlights 1. The County received a Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association for its June 30, 2011 Comprehensive Annual Financial Report. 2. The Accounts Division staff was actively involved in the continued support of our financial software, FRESH. 3. The Accounts Division staff continues to be an ongoing resource to all County departments for financial related matters. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Claims Checks&Electronic Funds Transfers Issued 41,051 45,000 45,000 Payroll Checks Issued 5,896 6,500 6,500 Direct Deposit Stubs Issued 51,913 55,000 53,000 Funds Maintained 39 40 40 Contracts,Amendments&Change Orders Certified 737 800 800 Pensioners 27 30 27 Regular&Part-Time Employees 2,449 2,600 2,500 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 13 13 13 Salaries and Wages 482,034.21 551,213 537,476 Operations 130,941.33 150,295 157,795 Equipment - 200 200 Program Total 612,975.54 701,708 695,471 68 FINANCE ACCOUNTS Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Account Clerk 3 3 3 Accounts Payable Supervisor 1 1 1 Accountant III 1 1 1 Accountant V 1 1 1 Clerk III 1 1 1 Controller 1 1 1 Data Processing Clerk 1 1 1 Program Manager 1 1 1 Payroll Processing Supervisor 1 1 1 Pre-Audit Clerk I 1 1 1 Senior Account Clerk 1 1 1 Total 13 13 13 69 FINANCE PURCHASING Program Description The Purchasing Division provides a centralized purchasing function to procure services, supplies,materials and equipment in support of all County agencies and programs. Insures compliance in all purchasing laws and regulations and promotes economies in the purchase of goods and services. Conducts competitive bids and requests for proposals for all competitive purchases with the exception of Public Works construction projects. Program Objectives 1. Continue to review all internal policies and procedures for conformance to procurement laws and revise as necessary. Revise and update Special Provisions for goods and services type bid and proposal packages as need. 2. Maintain up-to-date purchasing manual and training as needed for all using agencies. Review all policies, procedures and guidelines for applicability to FRESH system. 3. Process 98% of all routine documents (Invoice payment approvals, Contract, Change Order and Supplemental Agreement approvals) within two working days of receipt, including electronic approval. 4. Complete purchasing process or issue written request for quotations for 95% of all requisitions below formal bidding limits within ten days of receipt (except for items generally combined at periodic intervals). 5. Complete draft specifications for 90% of all requisitions requiring formal advertised bidding (IFBs or RFPs) within 60 days of receipt or deadline for receipt of requisitions for combined purchases. 6. Process 90% of bid award and contract documents within one week of receipt back from contractor and forward to next agency for review and signature. 7. Maintain list of professional services awards on Internet as required by law and post 95% of entries within one day of contract circulation. 70 FINANCE PURCHASING Program Highlights • The division continues to strive to meet and maintain the new challenges associated with an expanded three (3)times per year deadline schedule. All goals for processing time have been met and Notice to Proceed documents for goods and services continue to be completed in a more timely manner. We believe that this has enabled the Purchasing Division to more effectively and efficiently serve the various using agencies throughout our county government. • The division has instituted a more aggressive face-to-face meeting style with our using agencies. Relying more often on meetings rather than just phone communications and emails. We have found that such meetings more effectively address the need to get everyone "on the same page"regarding the specific requirements of bids and proposals prior to posting them publicly. • We continue working closely with our using agencies in an ongoing effort to expand items available through price term agreements has also been effective. The various goods and rental equipment available has enabled our using agencies to purchase needed items immediately upon need, increasing their own efficiency and effectiveness. • Implemented HCE audit in order to ensure that all of our using agencies were in compliance with State law(s) in regards to ACT 190. 71 FINANCE PURCHASING Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Purchase Orders Issued 3,884 3,300 3,300 Invoice Payment Approvals 29,752 30,000 30,000 Requisitions Received 3,060 2,300 3,000 Contracts Completed 215 100 100 Advertised Formal Bids 73 100 0 Advertised Requests for Proposals 21 10 0 *Advertised Formal Bids and Requests for Proposals 0 0 110 Informal Written Requests for Quotations 41 75 75 Contract,Change Order&Supplemental Agreement 652 1,000 1,000 Review for Compliance Sole Source Approvals(Exceeding$25,000) 9 25 25 Professional Services exceeding$5,000 114 100 100 *For FY2013-14 and future years,combining Advertised Formal Bids and Advertised Requests for Proposals Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 248,866.08 260,002 272,528 Operations 245,377.08 270,475 270,475 Equipment - 500 500 Program Total 494,243.16 530,977 543,503 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Buyer I 1 1 1 Buyer III 1 1 1 Contracts Clerk 1 1 1 Procurement& Specifications Specialist 1 1 1 Purchasing Agent 1 1 1 Storekeeper 1 1 1 Total 6 6 6 72 FINANCE TREASURY Program Description The Treasury Division collects, manages, and invests the County's cash. Treasury arranges financing (municipal bonds) for capital improvement projects and improvement districts. This office assists in the formation of Community Facilities Districts (CFDs) and administers/monitors the CFD after the bonds are issued. Program Objectives 1. Invest 99 per cent of all funds in interest-bearing accounts or certificates. 2. Maintain sufficient liquidity to meet cash requirements. 3. Maximize interest income by attaining budgeted projection while ensuring the safety of County funds. 4. Reconcile monthly statements within thirty days of receipt. Program Highlights • With the assistance of the Department of Environmental Management, the Finance Department was able to amend Chapter 21, Article 5 of the Hawaii County Code which defines and authorizes the sewer connection loan program. A number of changes were adopted that made implementation of the sewer connection loan program acceptable in today's context and financial environment. The Finance Department then collaborated with the State Department of Health to write a grant which was approved for $250,000 and would provide further financial assistance to the lot owners in Honokaa who are affected by the sewer hookup. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Improvement District 1 2 2 General Obligation Bonds 15 15 13 Petty Cash Vouchers Paid 959 2,300 1,000 Treasury Receipts Handled 12,670 11,500 12,500 State Revolving Fund(SRF)Loans 18 17 7 Per Cent of Cash Invested 99.99% 99.90% 99.90% Rate of Return on Amount Invested .17% .20% .15% 73 FINANCE TREASURY Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 258,932.39 275,655 288,896 Operations 12,898.01 13,972 11,424 Equipment 1,414.55 200 200 Program Total 273,244.95 289,827 300,520 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Account Clerk 1 1 1 Accountant I 1 1 1 Accountant III 1 1 1 Pre-Audit Clerk I 1 1 1 Senior Account Clerk 1 1 1 Treasurer 1 1 1 Total 6 6 6 74 FINANCE REAL PROPERTY TAX Program Description The Real Property Tax Division assesses all real property situated within the County of Hawai`i for purposes of real property taxation. Program Objectives 1. Maintain sales assessment mean ratio +/- 10% from the 100% assessment. 2. Maintain a co-efficient of dispersion at+/- 15% of the mean ratio. 3. Conduct field inspections of 98%of all building permits issued or on file for all new construction. 4. Maintain an active educational and informational program on real property taxation. 5. Initiate proceedings for two real property tax foreclosure sales to reduce the number of delinquent accounts and dollar amount of delinquent taxes owed to the County. Program Highlights 1. The number of appeals at FY 2012-2013 certification dropped from the previous year's total of 1,010 at certification down to 543. Four of the Board of Review positions were filled for the current appeal season with one vacancy. 2. There were a number of training opportunities offered to the staff throughout the year, including continuing education credits for the three staff that are certified or licensed appraisers. We sent 10 appraisers to the IAAO 101 Course, `Fundamentals of Real Property Appraisal", held on Oahu in May. There was a specialized class in Market Modeling using the IAS system for the advanced appraisers. Workshops in how to use the CAMA system were held on a quarterly basis. 75 FINANCE REAL PROPERTY TAX Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Parcel Count(taxable) 139,544 140,000 140,000 Parcel Count(non-taxable) 6,336 6,400 6,400 Number of Tax Bills(1st and 211d half) 255,522 255,000 256,000 Number of Agency Records(1st and 2nd half) 66,669 65,000 67,000 Assessment Appeals 1045 1,200 1,000 Number of Condominium Units 12,114 12,300 12,300 Current Year Balance Due at 6/30(millions) 6.7 8.2 7.0 Prior Year Balance Due at 6/30(millions) 11.1 6.5 12.0 Total Balance Due at 6/30(millions) 17.8 14.7 18.0 Appraisal Section-East Hawaii Land Inspections 156 350 300 Building Inspections 1,444 2,000 2,000 Agricultural Inspections 52 350 300 Appeal Inspections 332 350 350 Appraisal Section-West Hawaii Land Inspections 162 400 300 Building Inspections 850 2,000 2,000 Agricultural Inspections 129 200 200 Appeal Inspections 713 800 800 Clerical Section-East Hawaii Exemptions Processed 4,336 8,000 5,000 Telephone Inquiries 10,805 12,250 11,350 Over-the-Counter Inquiries 7,698 8,500 8,200 Address Changes 15,894 13,500 15,000 Amended Assessment Notices Prepared 2,020 1,500 1,800 Clerical Section-West Hawaii Exemptions Processed 2,829 4,000 3,000 Telephone Inquiries 4,510 11,000 4,800 Over-the-Counter Inquiries 3,441 8,500 4,500 Address Changes 7,506 9,000 8,000 Amended Assessment Notices Prepared 1,871 1,500 1,800 Collections Section-East Hawaii Current Year Collection(Targeted Revenue) 208,283,272 200,000,000 198,500,000 Prior Year Collection(Targeted Revenue) 6,520,692 5,000,000 6,500,000 Delinquent Accounts Closed 0 4,000 4,000 Foreclosure Action: 2 2 2 Properties Sold 107 160 160 Revenues Collected 287,042 300,000 300,000 Mapping Section Total Documents Processed 11,804 12,000 12,000 Ownership Changes 11,555 10,000 12,000 Revised Parcel Maps 516 1,000 650 76 FINANCE REAL PROPERTY TAX Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 48 48 47 Salaries and Wages 1,611,169.27 1,844,336 1,985,416 Operations 843,166.40 915,072 897,974 Equipment 1,370.80 34,000 1,000 Program Total 2,455,706.47 2,793,408 2,884,390 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Abstracting Assistant II 2 2 2 Abstractor I 2 2 2 Abstractor II 1 1 1 Accountant II 1 1 1 Assistant County RP Tax Administrator 1 1 1 Cashier II 2 2 2 County Real Property Tax Administrator 1 1 1 Geographic Information System Analyst II - - 1 Real Property Appeals Board Clerk - 1 1 Real Property Appraiser IV 12 12 12 Real Property Appraiser V 2 2 2 Real Property Appraiser VI 1 1 1 Real Property Tax Clerk 14 14 12 Real Property Valuation Analyst III 2 2 2 Senior Account Clerk 1 1 1 Senior Clerk-Stenographer 1 - - Supervising Real Property Tax Clerk I 1 1 1 Supervising Real Property Tax Clerk II 1 1 1 Tax Collection Assistant 3 3 3 Total 48 48 47 77 FINANCE RISK MANAGEMENT Program Description The Risk Management Division is responsible for developing and implementing a program to manage risk in order to protect County assets, minimize the interruption of vital services,provide a safe environment for the public and County employees, and reduce the cost of accidents and other financial losses. Program Objectives 1. Continue to develop the Risk Management Division so as to be able to respond to inquiries and requests for assistance within a reasonable time. 2. Annually meet and collaborate with departments to discuss current risk issues, assess the policies and procedures in place and make necessary modifications to reduce risk and improve regulation compliance. 3. Annually review the County's self-insurance program and research insurance industry products to determine the most advantageous program to reduce potential financial loss and provide adequate protection. 4. Meet every four months with Risk Management Committee to discuss activity and current risk issues. 5. Meet monthly with Safety Division Administrator to discuss areas of safety concern and schedule safety and training programs to minimize the impact of such concerns. Program Highlights • Insurance procurement for the 2011-2012 season resulted in discount of premium expense for renewal of several policies (mass transit, police subsidy and fleet, property, Fire-EMT and helicopter), while other policy premiums remained constant. • Risk Management Committee meetings were held every four months throughout the year and have been a well attended forum for department/agency representatives to learn of division activity and discuss action for particular concerns. A plan has been put in place for the division to visit County facilities to assess risk issues and suggest remedial action where appropriate. • Data base for accidents is being maintained so as to recognize areas of concern and provide accurate information to effected department/agency to assist in resolution thereof Departmental Safety Committees have been established to provide employees an opportunity to discuss and address safety concerns and have a voice in their department's well being. 78 FINANCE RISK MANAGEMENT Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Department consultations held re risk factors 6 6 7 New risk management initiatives carried out 3 3 3 Risk Management Committee meetings 3 3 3 Insurance evaluation and procurement 11 11 12 Safety Division meetings re:training 8 9 10 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 1 1 1 Salaries and Wages 65,211.90 68,148 71,440 Operations 1,076.98 2,200 2,200 Equipment - 350 350 Program Total 66,288.88 70,698 73,990 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Risk Management Officer 1 1 1 Total 1 1 1 79 FINANCE PROPERTY MANAGEMENT Program Description The Property Management Division is responsible for the acquisition and disposal of the County's real property including land, remnants, easements, sale of abandoned roads, buildings and other miscellaneous real property assets. This includes the acquisition of Right-of-Ways, Governor's Executive Orders for State owned lands, easements, right-of- entries and other types of real estate interests in connection with the Department of Public Works, Department of Environmental Management, Department of Parks and Recreation and other general County purposes. The division manages, administers and maintains the fiscal responsibility for leasing of private lands for County use in addition to leasing of County land and buildings to private users. The Property Management Division is responsible for being the office of record for the maintenance of records related to the County's acquisition and disposal of real and personal property assets. The division supports the Public Access, Open Space and Natural Resources Preservation Commission and preparation of its annual recommendations to the Mayor of lands worthy of preservation for further forwarding to the County Council. The division is also responsible for the negotiation and acquisition of lands authorized by the County Council utilizing the Public Access, Open Space and Natural Resources Preservation Fund. Program Objectives 1. Provide support for the Public Access, Open Space and Natural Resources Preservation Commission in meeting its requirement of submitting its annual update of prioritized lands to the Mayor by December 31, 2013. 2. By December 2013, identify and initiate negotiations on the purchase of the next property pursuant to recommendations by the Public Access, Open Space and Natural Resources Preservation Commission,the Mayor and as authorized by the County Council. 3. Provide support for the land management and right-of way acquisition needs for all County departments. 4. Provide administrative and fiscal management of all County leased properties and insure all leases are paid on time. 5. Dispose of surplus real property as requested and authorized by the Mayor and the County Council. 6. Maintain the fixed assets record system of County property and submit the annual fixed asset report to the County Council. 7. Hold at least one public auction for the disposal of useable surplus County owned personal property. 80 FINANCE PROPERTY MANAGEMENT Program Highlights Property Management Division continued to consolidate and administrate real property leases for other departments. This allows greater oversight and management of all the various County leases. Property Management Division participated in the latest open space acquisition by acquiring 7 acres in North Kona across from La'aloa Beach Park. The purchase was the first in North Kona and allowed expansion of the highly used beach park. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Surplus personal property auctions 0 1 0 Surplus real property sales 0 0 0 Real property transactions 4 4 4 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 4 4 4 Salaries and Wages 162,152.90 171,343 179,604 Operations 1,5 81,438.03 1,825,940 1,799,600 Equipment 2,324.55 - 200 PONC—Open Space Commission 1,597.72 3,600 3,600 Program Total 1,747,513.20 2,000,883 1,983,004 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Property Manager 1 1 1 Property Management Specialist 1 1 1 Property Manager Technician - 1 1 Clerk III 2 1 1 Total 4 4 4 81 FINANCE VEHICLE REGISTRATION AND LICENSING Program Description The Vehicle Registration and Licensing Division administers the functions of driver licensing, commercial driver licensing, motor vehicle registration,periodic motor vehicle inspections, issues bicycle, and business licenses and monitors the issuing of dog licenses. The Driver's License Section issues Driver's Licenses and Commercial Driver's Licenses. The Motor Vehicle Registration Section issues vehicle,bicycle and select business registrations. The Periodic Inspection Section authorizes and monitors Vehicle Inspection providers. Program Objectives Vehicle Registration 1. Process mail within three days of receipt. 2. No complaints referred to the department level and above. Licensing 1. Accommodate and complete processing 100% of requests for written driver's tests received. 2. Accommodate and complete processing 100% of requests for driver road tests received. 3. Accommodate and complete processing 100% of requests for CDL written driver's tests received. 4. Accommodate and complete processing 100% of requests for State Identification cards received. Periodic Motor Vehicle Inspection 1. Conduct at least 1000 inspections of stations issuing safety checks. 82 FINANCE VEHICLE REGISTRATION AND LICENSING Program Highlights • During the 2011-2012 fiscal year two major changes in operations were addressed. First was the state law requiring that beginning on November 1, 2011 the Motor Vehicle Registration Section begin collecting the new state rates for all vehicle registrations. Press releases were released regarding the increase in vehicle weight tax and registration fees that the state had imposed. The information was distributed through the television, statewide newspapers, local radio stations and our local newspapers as well as our County Website. The second change was on March 5th when the driver license sections began processing and producing licenses that are "Legal Presence" compliant. This was initiated by the state to meet federal mandates. On the same day the producing of the hard plastic licenses began at a central location on Oahu. Central Issuance was initiated to increase the security and integrity of the system and the cards produced. In anticipation and as a response to these changes the county initiated several activities and programs including: 1) Developing press releases highlighting the need for additional paperwork. 2) Driver license renewal reminders that are mailed out six months prior to expiration. 3) Informing the general public that the wait can take up to one to two hours. 4) Placement of posters in lobbies informing people about the appropriate documents needed for new and renewal driver licenses. 5)A media campaign to inform customers of the need for additional paperwork when names do not match on documents. 6) Informing the public about the email address to ask questions, thereby diverting calls away from the clerks at the windows. 7) Distribution and display of the flyer/brochures from DOT in the DL and MVR lobbies as well as various county offices. 8) Staffing of a table outside the room where Social Security services the people of West Hawaii. 9) Adding the County webpage address to the ongoing press releases and on the new driver license renewal notices. 10) Conducting community meetings to inform customers and answer questions. 11)Adding other state's contact information to obtain birth and marriage certificates. 12) Moving staff to increase coverage in Hilo and Kona driver license offices. 13) Stationing Greeters at the Hilo and Kona offices to review documentation, manage the waiting lines, and allow customers to sit while waiting. 14) Planning for an express teller window at Motor Vehicle registration Kona, a telephone call center at driver license for the whole county and visual entertainment and information in all VRL lobbies. 83 FINANCE � .rtv . .. .._ „ _v VEHICLE REGISTRATION AND LICENSING Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Vehicles(Registrations Processed) 171,506 172,000 172,500 MV Transfers 37,863 40,000 38,000 Duplicate Certificates 7,191 7,000 7,200 Non-Resident Permits 33 30 30 Business and Occupation Licenses 69 60 70 Bicycle Licenses 5,341 6,000 5,500 Dog Licenses 6,373 7,500 6,500 Subpoena Certificates (MVR and DL in 2010-11) 1,151 1,200 1,200 Written Driver's Tests 12,027 13,000 13,000 Driver Road Tests 4,665 6,000 5,000 CDL Written Driver's Tests 1,005 1,000 1,000 State Identification Cards n/a n/a 8,900 Inspections of Safety Check Issuers 1,049 950 1,000 84 FINANCE VEHICLE REGISTRATION AND LICENSING Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 50 53 55 Salaries and Wages 1,693,672.26 2,060,771 2,234,679 Operations 603,234.67 861,917 968,614 Equipment 13,137.26 25,900 12,250 Program Total 2,310,044.19 2,948,588 3,215,543 _ Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Clerk II 1 1 1 Clerk III 4 4 6 Motor Vehicle Registration Clerk I 14 13 13 Motor Vehicle Registration Clerk II 2 2 2 Supervising Motor Vehicle Registration Clerk 1 1 1 Driver License Clerk I 3 - - Driver License Clerk II 2 2 2 Driver License Examiner I 8 8 8 Driver License Examiner II 3 3 3 Driver License Examiner I(2/5T) 1 1 1 Motor Vehicle Control Inspector I 3 3 3 Motor Vehicle Control Inspector II 1 1 1 MV Financial Responsibility Clerk I 1 2 2 MV Financial Responsibility Clerk II 1 1 1 Supervising Driver License Examiner 1 1 1 Vehicle Registration&Licensing Clerk II - 8 8 Vehicle Registration&Licensing Manager 1 1 1 Senior Account Clerk 1 1 1 VRL Clerk II 2 - - Total 50 53 55 Cost for five of the Motor Vehicle Registration Clerk positions are reimbursed by the State Department of Transportation. 85 This page intentionally left blank 86 FIRE FIRE DEPARTMENT SUMMARY Mission Statement "First in fire protection and emergency services with trained professionals—dedicated to serve with pride, honor, and compassion. " Department Goals The Hawai`i Fire Department continues to provide the Hawai`i Island community and visitors with a true All Hazards Response capability. The traditional role of fire fighting in the fire service has expanded to include Emergency Medical Services, Rescue (Ocean and land based), Hazardous Materials Response, and Fire Prevention activities. 5 years ago,the fire loss dollar amount was 9.6 million dollars. Today,the fire loss dollar amount is down to 3.5 million dollars. A 64% drop in the loss dollar amount attributed to fire. Responses to fire related incidents are down 25% over the 5 year period beginning in FY 2007-2008. The incident responses for EMS, Rescue, and Hazardous Materials continue to rise at an approximate 1% annually. The Hawai`i Fire Department will continue to provide the Hawai`i Island Community and visitors with the highest quality of service in response to any emergency incident. 1. The goal of the Hawai`i Fire Department is to protect the citizens and visitors of Hawai`i County from the effects of emergency related incidents which would produce losses throughout Hawai`i County by developing, implementing, and maintaining program strategies that provide for positive influence in reducing losses identified here as: a. Loss of Life: The actual loss of human life attributed to emergency related incidents. b. Loss of Property: The estimated property value loss attributed to emergency related incidents. c. Socioeconomic Impact: The direct impact on emergency related incidents upon community social and financial stability. d. Environmental Impact: The loss or damage of natural or cultural resources as a result of emergency related incidents. Funding Source and Position Count General Fund $ 22,607,340 General Fund 382 EMS Contract Revenue $ 14,358,592 EMS Contract Revenue 130.5 Hapuna LG Contract $ 430,456 Hapuna LG Contract 6.5 Grant Revenue $ 185,000 Grant Revenue - Total Budget: $ 37,581,388 Total Number of Positions 519 87 FIRE DEPARTMENT SUMMARY Department Goals (continued) 2. The unique nature of our Island County with its vast open area and rural communities presents a challenging task in providing EMS to our community. This is a service directly associated with population demographics both with growth and shifts as well as socioeconomic changes such as unemployment, poverty, and access to and availability of health care; it requires constant monitoring and modification to optimally provide proper pre-hospital EMS response. As the only municipal Fire Department Based Emergency Medical Services (EMS) Program in the State of Hawai`i,the Hawai`i Fire Department will: Develop, implement, and maintain program strategies that will directly influence the quality of pre-hospital emergency medical services throughout the island of Hawai`i. Such strategies and tactics would in a positive manner directly impact and positively influence: a. Patient survivability in the presence of a pre-hospital illness or injury. b. Patient disability associated with pre-hospital illness or injury. 3. The Hawaii Fire Department will: Develop, implement, and maintain program strategies that will support the effective response and mitigation of mass casualty and disaster type incidents or events in collaboration with all County of Hawai`i's public safety agencies tasked with the planning for, response to, and mitigation of events both natural and man-made. 4. The Hawai`i Fire Department will: Develop, implement, and maintain strategies that will have a direct and positive impact on the response and mitigation of various hazardous materials type incidents to accomplish: a. The reduction or minimizing of public exposure to hazardous materials incidents. b. The reduction or minimizing of environmental impact from hazardous materials incidents. 5. The Hawaii Fire Department,through its Ocean Safety Program will: Develop, implement, and maintain strategies that will have a direct and positive influence on the safety and recreational satisfaction of patrons of identified County of Hawai`i protected beach parks. 6. The Hawaii Fire Department will: Develop, implement, and maintain strategies that will support and enhance the effectiveness to respond to and mitigate search and rescue type incidents involving both ocean and land based emergencies. 88 FIRE DEPARTMENT SUMMARY Department Objectives 1. Utilizing the following mechanisms or processes, department goal attainment would be pursued and achieved by maximizing available resources: a. Pre-Incident Strategies and Tactics. This would include the consideration and possible implementation of prevention and public education programs focused on identified issues and target audiences,with the intent on taking proactive steps to preventing incidents and accidents thereby reducing losses and morbidity and disability. Further,through more proactive and preventative actions and partnerships with programs such as CERT(community emergency response team) a community based first response concept may be encouraged and promoted within our community to reduce the dependency or reliance on government to address or respond to community needs in times of reduced resources and services or when system capabilities or capacities are exceeded such as with large scale disasters. b. Preparedness and Capability Enhancement. Based on the respective missions and service delivery expectations, identify, adopt, and implement resource and training standards aimed at providing the highest quality of service as well as the procurement of necessary new and replacement apparatus and equipment to optimize incident mitigation success. c. Post Incident Analysis. This Component of is essential to and directly associated with the development of pre-incident strategies and tactics. Through the standard Post Incident Debriefing, mission performance as well as outside contributing factors or circumstances surrounding the emergency incident, are useful tools to identify and develop new program measures or strategies to include public education and awareness as well as hazard and risk identification. d. Operational Tactics and Strategies. Concurrently with the support of preparedness and capability enhancement, identify, establish, and implement operational tactics and strategies that will maximize operational effectiveness and overall incident mitigation safety. It is with this component that a philosophy of risk management should be considered and acknowledge the following: • Risk life to save viable life • Consider significant risk to recover lost life or save property that can be saved • Risk little to nothing for that which cannot be saved 89 FIRE DEPARTMENT SUMMARY � Department Objectives (continued) 2. Continue/maintain annual review of industry and government standards for current mission and service delivery. Such standards may include, but are not limited to apparatus and equipment, staffing levels,training, response times, and service area demographics. 3. Maintain annual review of department's ability to meet service delivery standards. 4. Identify specific resource,personnel, and training requirements to achieve recognized standards. 5. Develop a financial report and budget projections required to implement reforms. 6. Identify funding sources for proposed reforms to include alternative funding programs and inter-agency cost sharing or partnerships. 90 FIRE EMERGENCY OPERATIONS DIVISION Program Description The Emergency Operations Division represents the service delivery and emergency response and emergency mission performance components of the Hawaii Fire Department. Although the effectiveness of the Emergency Operations Division in fulfilling its missions is reliant and dependent upon the support and assistance of other divisions, bureaus, and sections of the organization, in the development of the program budget each sub-unit(Operations, EMS, Special Operations[Rescue and Hazmat Operations], Ocean Safety), and the sub-units of the Support Services Division (Fire Prevention,Auxiliary Services, Training, Volunteer Training) are addressed accordingly and respectively. The Emergency Operations Division is tasked with the delivery and performance of Fire Protection and Suppression(structural, wild land, transportation, etc.), Emergency Medical Services, Search and Rescue, Hazardous Materials Incident response, and a variety public safety services at County staffed and guarded beaches through its Ocean Safety Program. These services are recognized as critical and essential life safety and property conservation programs. In addition to public sentiment or customer satisfaction and expectations,the various programs are measured against recognized industry standards such as those established by the National Fire Protection Association(NFPA). Such standards support a more qualitative and quantitative assessment of program performance. Program Objectives 1. Maintain annual review and evaluation of department's service delivery performance based on identified recognized fire protection service delivery standards as defined by but not limited to NFPA,Hawai`i Insurance Bureau, Insurance Services Office (ISO), OSHA, and United States Lifeguarding Association every six (6)months starting in January 2014. 2. Continued pursuit of personnel and resource requirements for achievement of industry standards of fire protection service delivery. This will include the pursuit of meeting of personnel staffing levels in accordance with NFPA 1710 Standard for the Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Fire Departments starting July 2013. 3. Continue to maintain annual review of all Mutual Aid Agreements, Memorandums of Understanding (MOU), Memorandums of Agreement (MOA), and recognized response time standards and service delivery according to NFPA 1710 every six months starting January 2014. 91 FIRE EMERGENCY OPERATIONS DIVISION Program Objectives (continued) 4. Pursuit of Rapid Intervention Teams, Accountability Systems and Fire Fighter safety—May Day Standard Operating Guidelines in accordance with NFPA 1710 Standard for Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations by Career Fire Departments by June 2014. Program Highlights • Responded to 22,378 incidents. 684 fire related incidents, 16,205 Emergency Medical Services incidents, 156 water/land Rescue incidents, 196 Hazardous Condition Incidents, 1,721 Public Service Incidents, 3,399 Good Intent/False Incidents, 7 Severe Weather Incidents, and 10 Citizen Complaint incidents. • Filling of critical vacant positions in the Fire Department through internal promotional examinations and new hiring. • Continued support of the Junior Lifeguard program Hawaii Island Championships and sponsorship of local participation at the State of Hawai`i Championships in Oahu. • Received a new 2,000 gallon Fire Apparatus Tanker for Ka`u. • Production started on three new Class A Fire Pumpers to replace aging apparatus in Pahoa, Kawailani, and Kaumana Fire Stations. • Continue to provide mandatory Incident Command System training to personnel. • Received two (2)new lifeguard towers for Hapuna Beach Park and Punalu`u Beach Park. • Continue to provide support for community events with EMS or Fire Standby such as providing Blood Pressure screening, Static displays, Fire Extinguisher Training, CPR Instruction and Safety Talks. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 No.of Responses: Actual Budget Estimate Fire 684 750 800 EMS/Rescue 16,361 18,000 18,500 Hazardous Material Conditions 196 250 275 Others/Needless/Special Service 5,137 4,500 5,000 92 FIRE EMERGENCY OPERATIONS DIVISION Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 453 455 455 Salaries and Wages 26,495,573.24 28,140,579 28,119,879 Operations 2,043,566.42 3,553,655 3,733,807 Equipment 97,199.68 689,650 684,650 Equipment-Federal/Private 1,496.95 25,000 25,000 LEPC 8,215.82 45,000 45,000 Program Total 28,646,052.11 32,453,884 32,608,336 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Actual Budget Request Fire Chief 1 1 1 Deputy Fire Chief 1 1 1 Account Clerk 2 3 3 Accountant I 1 2 2 Accountant IV 1 1 1 Aeromedical Helicopter Pilot 3 3 3 Assistant Fire Chief 2 2 2 Fire Communications Supervisor 1 1 1 Battalion Chief 9 9 9 Chief Aeromedical Helicopter Pilot 1 1 1 Clerk III 1 1 1 Data Entry Operator 1 - - Fire Captain 54 54 54 Fire/EMS Specialist II 45 45 45 Fire/EMS Specialist III 1 2 2 Fire Equipment Operator 60 60 60 Fire/Hazardous Materials Specialist 18 18 18 Fire Rescue Specialist 18 18 18 Fire Fighter 150 150 150 Fire Fighter Recruit(Temp) 60 60 60 Fire Radio Dispatcher III 3 3 3 Fire Radio Dispatcher II 12 12 12 Human Resources Technician I 1 1 1 Human Resources Assistant 1 1 1 Human Resources Specialist II 1 - - Human Resources Program Specialist - 1 1 Private Secretary 1 1 1 Senior Account Clerk 2 2 2 Storekeeper 2 2 2 Total 453 455 455 93 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Program Description The Emergency Medical Services (EMS) Bureau is directly aligned with the Emergency Operations Division and provides program support and coordination. The coordination of Emergency Medical Technician(EMT) and Mobile Intensive Care Technician(MICT or Paramedic)training is one of the essential functions carried out by the EMS Bureau. In addition, the EMS Bureau participates in the development of recommendations relating to program budgets, equipment acquisition,policy and procedure establishment and also acts as the department's liaison with the many health care agencies of our community. As the department's liaison,the EMS Bureau assists our community health organizations in the prevention,treatment, and recovery from community health hazards. Program Objectives 1. Facilitate and implement a proactive Public Education/information program in collaboration with local public information networks. Goal is to provide monthly safety tips, discuss health awareness topics, and to educate and inform the public as to the various services delivered by our department. Goal is to initiate program by January 2014. 2. Continue with the promotion of the EMS Career Ladder with the recruitment and start of the next MICT class by August of 2013. In addition, identify prospective candidates for the 2014-2015 MICT class and make the appropriate contact. Assure that all prospective candidates are aware of the required pre-requisites, call run log and application process for MICT class by Fall 2013. Ideally,through collaboration with the Operations Division, have these prospective candidates to be assigned at a training unit with a mentor and structured mentorship/MICT preparedness program at least six (6) months prior to the start of class. 3. Develop QA Benchmarking system by June 2014: Develop a program to effectively benchmark our EMS provider's performance on a variety of cases. i.e, Stroke, Trauma, Cardiac, Critical, to ensure that our providers are performing at a high level and be able to identify and address performance issues. 4. Assess the effectiveness of the Fall Prevention Project by evaluating the data, as well as to look into the possibility of expanding the project to other outlying communities by June 2014. 5. Identify and acquire an electronic inventory system capable of effectively managing the accountability, ordering and distribution of EMS supplies, medications and equipment by June 2014. 6. Implement a pilot"Hands Only" CPR Program within the DOE and County. Goal is to provide training to two (2) high schools and two (2) elementary schools willing to participate and 50% of County employees working at the County Building in Hilo and the West Hawai`i Civic Center by June 2014. 94 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Program Objectives (continued) 7. Continue to pursue alternative funding opportunities to facilitate acquisition of new equipment and/or training throughout the fiscal period. 8. Initiate the revision of the EMS Policy and Procedures manual by June 2014. Program Highlights • Completed the recruitment and filling of Fire Medical Specialist(FMS) III, EMS Bureau Captain position on August 1, 2011. • Completed recruitment and filling of four (4) vacant FMS II positions in December 2011. • Started the next MICT class in December 2011 with the largest MICT class in the history of HFD with 14 students. • Completed recruitment and filling of two (2) additional vacant FMS II positions in June 2012. • The Quality Assurance Program was expanded in August 201 in a partnership with HMC. Customer service surveys of patients transported by HFD ambulances are currently being collected and evaluated on a monthly basis. • The injury Prevention campaign was initiated with EMS Bureau personnel attending Child Passenger Safety Seat Technician course in September 2011. • The Fall Prevention Pilot Project planning was initiated in the months of November and December 2011. Fall Prevention training was conducted for EMS Bureau personnel and the Fire Recruit Class by State DOH EMS Injury Prevention Branch personnel in April 2012. • Intra Department EMT Training led by TA EMS personnel started October 2011. • First ever in-house on duty EMT refresher training was conducted for HFD ranked personnel by EMS Bureau personnel in March 2012. • EMS Bureau personnel conducted several CPR and First Responder refresher training for multiple County and State agencies in March and April of 2012. This initiative was done through a collaborative effort with the UH School of Pharmacy. • EMS Bureau personnel assisted and participated in the Drug Alcohol Tobacco (DAT) film production discouraging underage drinking and drug use. The TV show"I neva do DAT"was broadcasted on OC-16 Statewide and CNN nationally. The feedback from the community has been positive with statements that the message was"very powerful." • Aggressively pursued and received alternative funding at every level, Federal, State and Private. A little over three hundred thousand dollars were acquired for an assortment of equipment through alternative funding sources during this Fiscal period. 95 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Rescue Operations Program Description To provide professional and effective search and rescue services with regards to maritime, swift water, land, and urban search and rescue type incidents. Program Objectives 1. Maintain annual review and revision of current Search and Rescue policies and procedures in accordance with recognized industry standards. Continue to review, adopt, and implement an established policy by June 2014. 2. Develop and implement interagency awareness training to familiarize them in safety actions to take in the event that they may become lost or disoriented in a remote location by December 2013. 3. Continue to update our Resource Management Plan for all types of rescue equipment by December 2013. 4. Continue to be actively involved in procuring funds through grants and other alternative sources by June 2014. 5. Develop and implement an All-Terrain Vehicle program with the training personnel by December 2013. 6. Develop a jet-ski program in conjunction with the Ocean Safety Division, to house, maintain, and respond to ocean incidents by June 2014. Program Highlights • Continued review and revision of Search and Rescue policies,procedures, and guidelines in accordance with OSHA regulations and NFPA standards. • Developed and implemented a new Rescue training schedule where mandatory core training was identified for all rescue personnel. • Continued to work with rescue personnel regarding the equipment that would be assigned to the position and personal equipment assigned. • Continued to sign up clients for the Project Lifesaver program. Looking for funding opportunities to continue the program. • Replaced RB 2-2 fuel tank and repaired the electrical system to ensure reliability as a back up rescue vessel. • Procured equipment donated through the Sayre foundation that was identified by our rescue personnel. 96 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Hazmat Operations Program Description To provide professional, effective and safe response to and mitigation of hazardous materials,weapons of mass destruction and bioterrorism incidents. Program Objectives 1. Develop and implement a Hazardous Materials Operations level recertification training program for all HFD personnel by December 2013. 2. Explore alternative funding opportunities to purchase new monitoring equipment, update older current equipment, and for training opportunities by June 2014. 3. Develop and implement an island-wide training program for the Hazmat teams to allow them to practice large scale exercises utilizing both Hazmat teams incorporated into a unified command system by December 2013. 4. Review training opportunities offered by Department of Homeland Security(DHS), 93rd CST, State RAD Team, and other outside agencies, and identify opportunities for partnerships and shared resources by December 2013. 5. Complete review and implement Standard Operating Guidelines by December 2013. Program Highlights • Established a mandatory Hazardous Materials Specialist and Hazmat Operations level training and competency standard. • Worked with the CST team in conducting drills in east and west Hawaii in responding to WMD incidents. • Revised the Hazmat SOGs to reflect our current response capabilities. • Repaired equipment needing maintenance and identified supply needs for these units. • Secured funding for new multi Rae equipment to enhance our response capabilities. Funding sources included the LEPC and the Sayre Foundation. • Provided DHS funded training opportunities to better respond to WMD incidents. • Developed and implemented hazmat cards that identified the various certified levels of training. 97 FIRE OCEAN SAFETY.._ Program Description The Ocean Safety Bureau is tasked with the development and delivery of ocean safety operations and public safety education programs utilizing a team of highly skilled and dedicated Water Safety Officers. It maintains safety services, promotes preventative actions, and facilitates basic emergency life support functions. Ocean Safety is the principal resource and consultant on all matters relating to ocean safety on the Island of Hawai`i. Program Objectives 1. Continue pursuit of target manpower goals of providing a minimum of two (2) Water Safety Officers daily per tower in accordance with our operational schedule, and so strive to provide at least four(4) Water Safety Officers on site at Hapuna Beach State Park and four(4) Water Safety Officers at Kahalu`u Beach Park, and two (2) Water Safety Officers at each of the following: La'aloa, Honoli`i, Richardson's Ocean Park, Isaac Hale, and Ahalanui Beach Parks. Onekahakaha Beach Park, Carlsmith Beach Park, Leleiwi Beach Park, and Spencer Beach Park to have at least two (2) Water Safety Officers on duty during weekends, holidays and summer and winter vacation. To be completed by June 2014. 2. Provide a minimum of two (2)United States Lifeguard Association(USLA) open water rescue training sessions to all Water Safety Officers on staff as follows: • One (1) in East Hawai`i and West Hawai`i,to be completed in May of each year. • All Water Safety Officer I new hires—to be completed by July 2013. 3. Continue to co-sponsor with Hawaiian Lifeguard Association-Hawai`i (HLA- Hawai`i)the Big Island Junior Lifeguard program at four(4) locations: Hilo, Puna, Kailua-Kona and Hapuna,to promote ocean safety through education and activities to youth ages 13-17. Programs to be implemented during July and August 2013. 4. Sponsor and host Jr. Lifeguard Championships for the Island of Hawai`i at Hapuna Beach State Park annually during July 2013. 5. Procure and erect a new surveyor Jr. tower for the North end of Hapuna Beach by December 2013. 6. Expand manpower coverage at the Punalu'u Beach tower to include two lifeguards 7 days a week by June 2014. 7. Initiate and create a plan to implement a jet ski program in the Ocean Safety Division by June 2014. 98 FIRE OCEAN SAFETY Program Highlights • Secured equipment needed to comply with all USLA standards and issued to all Water Safety Officers (WSO). • Issued UV protection garments to all WSOs as PPE for protection from the sun and other elements of the job. • Procured and erected a new surveyor type lifeguard tower for the Punalu'u beach. • Procured a new one person lifeguard tower for the north end of Hapuna beach and will be erecting it soon pending the completion of the necessary permits. • Conducted Jr. Lifeguard programs in Hilo, Puna, Kahalu'u, and Hapuna with over 150 participants enrolled. • Held the Jr. Lifeguard State championships at the Hapuna beach with over 130 participants. • Filled personnel vacancies and hired temporary employees during the summer months to help staff our towers when our beaches are open during that time. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Beaches with WSO Staff/Patrolled 12 12 12 Persons Served at Beaches 2,458,268 2,200,000 2,500,000 Beach/Park Rule Violations 1,677 2,100 1,700 Preventative Actions 74,888 88,231 90,000 Minor First Aid 6,766 6,855 7,000 Public Contacts 159,961 141,855 150,000 Individuals Rescued at Beaches 253 380 300 Major First Aid Given at Beaches 344 300 350 Resuscitations 9 4 5 Drownings 2 0 0 Surfing Accidents 114 115 115 Scuba Accidents 2 1 2 Jump Dive Accidents 1 4 0 I.R.B.Assistance 0 0 0 Ambulance Assistance 78 90 80 Fire Assistance 8 65 10 Helicopter Assistance 2 5 2 Police Assistance 8 15 10 Lost Child 4 10 5 Shark Attack 0 0 0 Jelly fish/Man-o-war sting 55 0 50 99 FIRE OCEAN SAFETY Beach Attendance Location Total Count Total Count Total Count 2009-10 2010-11 2011-12 Kahalu`u Beach Park 369,255 439,602 437,234 La'aloa Beach Park(Magic Sands) 214,249 266,873 315,467 Hapuna Beach State Park 593,943 641,039 587,339 *Spencer Beach Park 71,939 66,557 69,753 Honoli`i Beach Park 134,614 144,186 135,835 *Onekahakaha Beach Park 103,895 110,665 106,349 *Carlsmith Beach Park 63,189 66,716 55,655 *Lele`iwi Beach Park 51,023 47,298 46,143 Richardson's Ocean Park 164,633 163,911 143,451 Ahalanui Beach Park 146,700 138,574 149,823 Isaac Hale Memorial Beach Park** 190,679 162,530 181,494 Punalu`u Blacksands Beach Park*** 31,405 220,755 229,725 Total 2,135,524 2,468,706 2,458,268 *Not guarded daily **Ocean Safety began providing services effective March 1,2008 'Note: Ocean Safety under Parks&Recreation Aquatics Division thru June 30,2007. Statistical Data for informational purposes only. ***Ocean safety began providing services effective May 16,2010 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 48 47 47 Salaries and Wages 1,454,540.77 1,811,581 1,838,061 Operations 31,624.92 52,928 51,428 Equipment 7,497.23 8,900 8,900 Program Total 1,493,662.92 1,873,409 1,898,389 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Actual Budget Request Administrative Assistant 1 - - Water Safety Officer I Temp 5/12T 5 5 5 Water Safety Officer II 23 23 23 Water Safety Officer II 3/4T 3 3 3 Water Safety Officer II 1/2T 12 12 12 Water Safety Officer II 3/5T 1 1 1 Water Safety Officer III 1 1 1 Water Safety Officer IV 2 2 2 Total 48 47 47 100 FIRE FIRE PREVENTION BUREAU Program Description The Fire Prevention Bureau plays an integral role in the development, implementation, and maintenance of all Fire and life safety codes, programs, and systems affecting the County of Hawai`i. The Bureau is responsible for the review, comment, and approval of all new building and construction plans, with the exception of one and two, single family dwellings. They are tasked with the enforcement of all applicable fire codes, standards, statutes, laws, and regulations; conduct building and site inspections;test and approve all fire and life safety system installations; provide fire and life safety training through public education efforts; conduct fire investigations to determine its origin and cause; facilitate the States only arson canine program; assist other agencies in life safety and occupancy enforcement; and investigate all public complaints in regards to fire safety. The Fire Prevention Bureau views the achievement of organizational goals and objectives from the perspective of education through prevention. This proactive role, although difficult to measure and quantify, has a direct impact on the reduction of fire losses affecting both life and property. It is the desire and intent of the Fire Administration and the Fire Prevention Bureau to expand its public education programs based on the identification of specific trends and identifiable causes contributing to fire losses. Program Objectives 1. Complete all High Hazard occupancy inspections. High hazard occupancies consist of all high rise residential buildings inclusive of Hotels and Apartments, all liquor establishments,restaurants, and entertainment occupancies having an assembly area with a maximum occupancy greater than 299, and all hazardous materials bulk storage areas inclusive of flammable fuel storage and dispensing. 2. Expand our capacity for public education by providing at least four(4) large safety talks in the public setting. Our goal is to push forward fire safety in and around the home and workplace. Topics are to include smoke detector education, fire sprinkler education, electrical hazards, cooking hazards, and brush and rubbish fire hazards around the home. This training will be open to both the public and private sectors. 3. Expand upon our Fire Prevention Week activities to make it a more informative and interactive type of event. 4. Complete the adoption of the 2012 NFPA 1 Uniform Fire Code and it's amendments on both the State and County levels. 5. Complete the adoption of the Hawai`i County Code, Chapter 14, Article 5 amendments as it relates to Fireworks. 101 FIRE FIRE PREVENTION BUREAU Program Highlights • Continue to perform, maintain, and enforce our objectives which include Code enforcement, Public education, Fire investigations, and Plans review. We conducted 717 fire code and life safety inspections, 55 public education classes, 18 Fire investigations, and reviewed 1002 total building plans, which includes variance requests and Fire Alarm and sprinkler systems. • Through our public education efforts,the Fire Prevention Bureau(FPB)has instructed 106 training classes (886 members of the public) on general fire and life safety lessons, and the proper use of portable Fire extinguishers. We also assist in the training of our new Firefighter recruits. • On March 9. 2012, The FPB started a smoke detector program and acquired 560 smoke detectors and 50 lithium, 10 year batteries. The detectors were also purchased using excess funds from the AFG grant. This program is geared towards helping the elderly. • Held the Fire Prevention Week activities in both Hilo and in Kona. • Distributed 16,900 Firefighter safety guides to Keiki's grades K-6th, island-wide. • Completed the process in adopting the 2006,National Fire Protection Association's NFPA 1 as the Hawai`i State Fire Code. Our previous code was the 1988 version of the Uniform Fore Code. • Completed the process in adopting the Hawai`i Administrative Rules (HAR) 12-45.2 (Title 12 doc) which is amendments made to the 2006 NFPA 1 Fire Code document as so it pertains to the State of Hawai`i. • Completed the amendments to Chapter 26 of the Hawaii County Code, which is the amendments to the State fire Code and the HAR title 12 document. This document is additions and updates made to the State Fire Code as so it pertains to Hawai`i County. • BC Andrade is nominated as the State of Hawaii's representative to the Western Region Fire Code Development Committee. This Committee reviews, amends, writes proposals, comments on, and approves new NFPA Fire and Life safety codes and standards for the entire western region of the United States which includes AK, OR, MT, WA, ID,NV, CA, AZ, AND HI. • FPB continues to take the lead role in fire and life safety enforcement for the Merrie Monarch,the 4th of July festivities,the KWXX Ho'olaulea, 6 large sporting events held at the Civic auditorium,the EK Fernandez County fair, as well as assisting the Department of Liquor Control with overcrowding issues at various assembly occupancies that serve alcohol. • In FY 2011-2012, no injuries were reported. Our FPB is taking an aggressive, yet pro-active approach to life safety. • Updated our County website to include our new inspections and permit forms. 102 FIRE FIRE PREVENTION BUREAU Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate* Inspections—Occupancy 1,635 1,710 1,675 -Fire Protection Equipment 327 420 375 Building Plans 1,002 980 990 Fire Safety and Extinguisher Training Classes 106 160 135 Meetings,Training,and Conference 362 384 375 Complaints Investigated 81 124 100 Arson K9 Team-Deployment 17 24 20 *Note: These figures represent projections based on average of previous years'statistics. Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 445,753.49 576,199 569,887 Operations 60,316.43 61,775 61,775 Equipment - - - Program Total 506,069.92 637,974 631,662 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Actual Budget Request Fire Captain 2 2 2 Fire Prevention Inspector I 3 3 3 Battalion Chief 1 1 1 Total 6 6 6 103 FIRE AUXILIARY SERVICES BUREAU Program Descriptions The Hawai`i Fire Department's Auxiliary Services Bureau is comprised of three support sections: 1) Fire Equipment Maintenance Section, 2) Fire and Emergency Communications Section, and 3) Warehouse and Supply Section. Each of these sections is vital to the organization's ability to deliver and sustain essential emergency services. As described and defined below, each section provides a variety of functions and services either in support of emergency operations or in conjunction or association with the Emergency Operations Division. Fire Equipment Maintenance Section The Fire Equipment Maintenance Section provides the repair and support services for all department vehicles, apparatus and portable equipment. Personnel also participate in the design and specification of new equipment and apparatus to be acquired. This support section is a critical component in the maintenance of emergency services and mission readiness of the fire department. The support role of the Fire Equipment Maintenance Section is essential and critical to the success of the department in meeting its goals and objectives. As the organization's mission and service delivery demands continue to increase, the maintenance and repair of the department's vehicle and apparatus fleet continue to grow at exponential rates. Combined with the fact that the fleet continues to age, which is reflective of an increase in repairs, the sustainability of emergency operations is dependent upon the support and maintenance of all apparatus and equipment. Program Objectives 1. Provide training opportunities to allow personnel the knowledge base to keep abreast of the latest trends and technology. Identify training needs as well as availability of training to meet maintenance section needs. 2. Establish a comprehensive vehicle replacement schedule in accordance with recognized standards. 3. Implement a field maintenance program utilizing computer base software data management systems fleet management program. 104 FIRE AUXILIARY SERVICES BUREAU Program Highlights • Mechanic I participated in Medic preconstruction teleconference for Station 5 and Station 6. Vendor Braun Northwest. Received these two medics in April 2012. • Mechanic I attended final inspection and acceptance for fire tanker at Freedom Fire Equipment in Marietta, GA. Tanker in service at Pahala Fire Station. • 986 Apparatus and Equipment Repairs. 181 Road Service Calls. • Vehicle acquisitions included: two (2)New Medic, one (1) Tanker,three (3) Engines via Honolulu Fire,two (2) Tankers via Honolulu Fire, one (1) Delivery Truck for EMS. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate* Shop—Vehicle Repairs 986 900 900 Contractual—Vehicle Repairs 108 250 250 Annual PUC Safety Inspections 121 140 140 *Note: These figures represent projections based on average of previous years'statistics. Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 7 7 7 Salaries and Wages 222,181.74 258,089 269,570 Operations 216,302.99 337,021 362,961 Equipment - - - Program Total 438,484.73 595,110 632,531 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Actual Budget Request Chief Mechanic,HFD 1 1 1 Fire Equipment Mechanic 4 4 4 Helicopter Mechanic 1 1 1 Helicopter Mechanic(TEMP) 1 1 1 Total 7 7 7 105 FIRE AUXILIARY SERVICES BUREAU Fire Communications Control Center The Fire Communications Control Center is the focal point through which all emergency service requests are made via the telephone as well as via the radio communications system. In addition, all fire department operational activities and communication are coordinated through the Fire Communications Control Center to include flight following for our two helicopter aircrafts. Fire Radio Dispatchers also provide on-line pre-arrival medical instruction or Emergency Medical Dispatching services to persons placing 911 calls and are able to perform basic potentially life-saving maneuvers or techniques. It must be stressed and emphasized that the roles and responsibilities of the Fire Radio Dispatchers and the department's Communication Section extends far beyond that of a simple call taking and routing center. The Fire Radio Dispatchers support and affect a critical communications network and system that is designed to provide essential lifesaving instructions and directions to persons in crisis as well as to serve as a conduit and link for all operational communication needs. Program Objectives 1. Implement a comprehensive Quality Assurance/Improvement program inclusive of case review and Policy/Procedure review and development. 2. Explore maintenance of all certification and training needed to run Hawai`i Fire Dispatch Center. 3. Maintain participation in and acquire knowledge of new technologies within the ongoing communications system design- allow to address current and projected system needs and regulatory requirements. Participate in various conferences put on by organizations such as NENA and APCO. Program Highlights • Upgraded CML system to new SolaCom system. • Completion of Telex Radio interface with Fire Dispatch • Participation with the Counties Radio Upgrade Committee. • Introduction of EMD QA Program. • Continued membership and participation in the State 700 MHz RPC (Regional Planning Committee). • Maintaining AMR's integration into our HFD Dispatch system. • Processed 22,932 911 calls in fiscal year 2011-2012 106 FIRE AUXILIARY SERVICES BUREAU Program Measures Refer to Emergency Operations Division. Program Expenditures Refer to Emergency Operations Division. Personnel Position Summary Refer to Emergency Operations Division 107 FIRE AUXILIARY SERVICES BUREAU Warehouse and Supply Section The Warehouse and Supply Section provides a lifeline of logistical support to all divisions, bureaus, and sections of the Fire Department. This includes the receipt, inventory, and distribution of all emergency operations equipment purchases and ancillary supply and equipment inventory and distribution. Although historically, and inclusive of this budget document,the Warehouse and Supply Section has been incorporated within the Emergency Operations Division, it is desirable and intended that his section be removed and recognized for its unique and inherent fiscal needs and obligations. Program Objectives 1. Increase distribution center efficiency through utilization of updated inventory practices and electronic inventory management. Assess existing resources and inventory system,review and evaluated possible alternatives, and make recommendations by September 2012. 2. Provide consistent intake of supply and equipment request received and delivered in an expeditious manner. 3. Ensure proper general housekeeping throughout the warehouse to maintain a clean, organized, and safe working environment. 4. Ensure the disposal of supplies or equipment no longer serviceable or damaged beyond repair. 5. Identify and maintain core and essential inventory of all emergency services equipment and supplies. 6. Implementation of an automated inventory system. Program Highlights • Provided department-wide training on the use of the new MSA's. • Provided department-wide fit testing of SCBA masks. • Promoted the upgrade of critical pieces of equipment used within the department. • Distribution of critical upgraded pieces of equipment used within the department. Things distributed this fiscal year. Pak radios, Commercial grade ranges, MSA tanks, Fire hose of all sizes, nozzles of all sizes, ProPaks, fire axes, brush fire clothing, and footwear. • Assisted the Fire Administration with the specification, intake, inventory, and distribution of Homeland Security Grant purchase. 108 FIRE ma. H.a. ..,..,.....««......««,.««.+.«,..u...o aa..«.. ....,a ..,«««..>.............««.»..,....,.�,.,.ua..�.-.K-.... _.. ..a.......w,y,..a,.... «, ......F....__ -.....a._ .,-...w.,.... . ... ..F.. ,»w,,....�....,...4 TRAINING BUREAU Program Description The Training Bureau is responsible for the overall training of the Hawai`i Fire Department personnel and the volunteers. The Training Bureau provides the foundation from which the department establishes its standards of operation and conduct. These areas consist of the training of all new fire fighters, company personnel, and the volunteer division. The primary functions of the Training Bureau are to provide the necessary resources to support the continued training and evaluation of all personnel to instill and maintain the highest level of competency and proficiency, and to promote safety to prevent work-related accidents and injuries. The role and function of the Training Bureau has been expanded to include the identification, adoption, delivery, and maintenance of specialty training including but not limited to: Hazmat,Rescue, and Emergency Medical Services (EMS). These functions are aimed at supporting improved public service, promoting career development, improve operational and financial effectiveness, and to provide a safe working environment while conforming to standards and/or regulations associated with our occupation. Program Objectives 1. Continue the re-evaluation process of, create a delivery plan, and re-implement the Fire Equipment Operators training course by January 2014. 2. Proceed with the implementation of Hawai`i Fire Department's newly acquired emergency Services Trailer Operations and Safety and Emergency Vehicle Driver Training courses by December 2013 and have at least personnel located at stations 2 and 7 certified under the Trailer Operations Program by July 2014. 3. Continue to support and deliver NFA programs; deliver two (2) day off-campus courses in HFD twice a year, training 30 personnel by October 2013 and another 30 personnel by July 2014. 4. Conclude the training of 18 Fire Fighter Recruits with Fire Fighter Basic Training and EMT Training and have them transition over to 24-hour duty by October 2013. 5. Continue with electronic filing and record keeping system via RMS; evaluate initial implementation of the recordkeeping (utilizing the 41St FFR class training) and make necessary adjustments as needed. Begin to implement with the rest of HFD by end of July 2014. Program Highlights • 39th Fire Fighter Recruit class assigned to companies on February 1, 2012; 24-hour duty. • NFA training held on July 14-15, 2012—Decision Making for Initial Company Operations. 109 FIRE TRAINING BUREAU Program Highlights (continued) • NFA Training held on March 15-16, 2012—Leadership Strategies for Personal Success. • Five (5)personnel attended the Community Emergency Response Team Train the Trainer Instructor Training February 13-17, 2012. Hawai`i Fire Department continues to provide instructors for CERT training island-wide. • Training Division Staff attended training in Blue Springs, MO—Emergency Vehicles Driver Training Course and the Emergency Services Trailer Operations and Safety Program Course. • Conducted numerous fire extinguisher training classes for other County of Hawai`i departments throughout the year including the Department of Water, Department of Public Works and Department of Parks and Recreation. • Conducted annual refresher training for First Responder, Hazmat Technicians and CPR. 110 FIRE TRAINING BUREAU Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual* Budget Estimate** Fire Training Bureau Program Delivery(Hours): Fire Fighter Recruit Training 2,336 3,197 3,500 Fire/Rescue Training(Operations) 800 900 1,300 Public Education Training(Fire Extinguisher Trng) 60 110 96 Hazardous Material Training 275 300 360 Medical First Responder Training 250 600 500 Incident Command/Officer Training 136 250 275 Driver Improvement Training 1,550 2,000 2,400 Wildland Training 100 200 240 Administrative Duties*** 2,320 2,500 2,800 *Note: It should be noted that the program delivery hours depicted represent instructor hours,and those same hours reflect,on occasion,multiple instructors delivering the curriculum concurrently. For example,various modules for the fire fighter recruit training curriculum require multiple instructors monitoring training program delivery. **These figures represent projections based on average of previous years'statistics. **Administrative duties include hours aside from actual program curriculum delivery and includes documentation of program mandates in compliance with HIOSH and other regulatory mandates. Program Expenditures** FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 4 4 4 Salaries and Wages 293,439.38 351,130 342,190 Operations 83,568.33 88,472 88,472 Equipment - - - Program Total 377,007.71 439,602 430,662 **Includes Training Bureau/Volunteer Fire Service Personnel Position Summary** FY 2011-12 FY 2012-13 FY 2013-14 Position Title Actual Budget Request Fire Captain 3 3 3 Fire Apparatus Trainer 1 1 1 Total 4 4 4 **Includes Training Bureau/Volunteer Fire Service 111 FIRE VOLUNTEER TRAINING SECTION Program Description The Volunteer Training Section provides direction, coordination, support, and oversight of the Volunteer Firefighting training program. The Hawai`i Fire Department is the only fire department in the state of Hawai`i that is considered to be a combination fire department whereby the emergency response workforce is comprised of both paid career and volunteer responders. The primary function of the Volunteer Training Section is to train all volunteers to the highest level, promoting safety and adherence with the core values of the Hawai`i Fire Department. Program Objectives 1. Obtain communication equipment such as PAK radios and pagers to support the volunteer program. These communication items shall meet the narrow band requirement set forth by the FCC. The funding source will mainly come out of the Training Division Budget. 2. Replacement of aging vehicle fleet, as average age of current vehicles is approximately 28 years old. 3. Certify all volunteer companies in the Defense Driving Program—a program sponsored by the National Safety Council. 4. Continued integration of Hawai`i Fire Department operations personnel with Hawai`i Fire Department Volunteer Fire companies. Targeting 100% integration by end of FY 2013-14. Program Highlights • Maintaining support of the 24 volunteer companies. • Training with career stations for integration. • Delivered Fire Fighter I/II training. • Reviewed Fire Fighter Essentials curriculum with already certified volunteers. • Delivered First Aid training and issued First Aid Kits. • Delivered Driver training class for nine (9)new drivers. • Received a 5-ton military truck for Company 9B. • Miloli`i volunteers acquired an engine from the Division of Forestry. • Company 9B remodeled their 1967 4X4 Kaiser • Received 9 PAK radios which was distributed to Pa'auilo,N.Kohala, Kanehoa, Waiki`i, Kona. • Volunteer Training Captain attended driver training and trailer class in Missouri. 112 FIRE VOLUNTEER TRAINING SECTION Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate** Volunteer Training: Admin.,Research,Prep.(Hrs.) 2,680 2,800 2,700 Volunteer Company Training(Hrs.) 727 772 730 Volunteer Companies 24 24 24 Volunteer Fire Fighters 196 240 205 **Note: These figures represent projections based on average of previous years'statistics. Program Expenditures Refer to Training Bureau. Personnel Position Summary Refer to Training Bureau. 113 FIRE ..w MISCELLANEOUS Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Helicopter Services 972,445.07 1,307,708 1,304,808 Basic EMT Training 1,344,292.82 - - Fire Grants 39,549.36 50,000 50,000 Fire Depts Private Contributions 1,812.55 25,000 25,000 Total 2,358,099.80 1,382,708 1,379,808 114 HUMAN ftEStURCES HUMAN RESOURCES DEPARTMENT SUMMARY Mission Statement To be the employer of choice within the County and Island of Hawai`i by encouraging and supporting all efforts to nurture a healthy, safe, and rewarding work environment and community. As the human resource team, we are quality driven and committed to sharing our expertise with departments and employees to enable them to better accomplish their missions. Department Goals 1. To provide names of qualified individuals to hiring departments on a timely basis for the filling of their civil service vacancies. 2. To provide a classification and pay system that ensures an equitable compensation system. 3. To provide timely advice and assistance to all County agencies consistent with applicable laws affecting human resource management. 4. To identify County training needs and provide training and personnel development programs that will enhance the skills of County employees,provide a safe working environment, and, ensure compliance with applicable laws affecting human resource management. 5. To recognize County employees for their accomplishments. 6. To support the Merit Appeals Board and the Salary Commission with their duties and functions. 7. To develop, implement, and maintain appropriate policies,procedures, and reports required by law or by operational needs. 8. To negotiate and provide adjustments in wages, hours, and terms and conditions of employment for County employees. 9. To identify and pursue appropriate changes in law, rules, contracts, policies and procedures affecting human resource management. 10. To identify and reduce/eliminate unsafe and hazardous working conditions and work practices in an effort to reduce the number of work place injuries and illnesses. 11. To process workers' compensation claims with respect and compassion for injured workers, the ultimate goal of which is to return employee to his or her regular full employment as a productive worker. Funding Source and Position Count General Fund $ 1,784,286 General Fund 50 Grant Revenue - Grant Revenue - Total Budget: $ 1,784,286 Total Number of Positions 50 115 HUMAN RESOURCES HUMAN RESOURCES Department Goals (continued) 12. To ensure departments and agencies are in compliance with applicable laws affecting human resource management. 13. To assist, encourage, and insure, County compliance with laws, rules, and policies relative to equal opportunity and employment. Program Description The Department of Human Resources is the central human resource agency for the County of Hawai`i whose functions include administering the civil service laws as they apply to the County. As the central human resource agency for the County, the department has responsibility for strategic planning, workforce planning and employment, equal opportunity,personnel development, compensation and benefits, employee and labor relations, and occupational health and safety. Program Objectives Classification and Pay 1. Review and process position redescription reviews within five workdays of receipt. 2. Review and process reallocations for recruitment within 10 workdays of receipt. Labor/Transactions 1. Hear and respond to employer-level grievances within 60 days from receipt. 2. Answer all written departmental inquiries relating to the administration and interpretation of all collective bargaining agreements and executive orders within 14 days from date of receipt if it does not require inter jurisdictional action, 30 days if it does. 3. Provide background and other technical information required by the Corporation Counsel's Office for the arbitration of grievances within 14 days from the date of request. 4. Conduct two department/agency audits each quarter on personnel files, temporary assignment records, postings, etc. to ensure compliance with personnel laws, rules, policies and procedures, collective bargaining agreements and executive orders. 5. With the exception of mass pay adjustments transactions, audit and approve properly completed and submitted payroll certification forms within five workdays of receipt. Audit and approve mass pay adjustment payroll certification forms within two weeks of the last form received. 116 HUMAN RESOURCES HUMAN RESOURCES Program Objectives (continued) Training 1. Conduct the New Hire Orientation class once a month. 2. Annually conduct each module in the Customer Service Skills Series. 3. Annually conduct each module in the Supervisory Skills Series. 4. Annually coordinate the Prevention of Workplace Violence training program. 5. By September 30, 2013, hold the annual Pre-retirement Workshop. 6. Issue the Fall 2013 and Spring 2014 Training Catalogues. Equal Opportunity 1. Respond to and resolve inquiries and complaints from the public and Hawai`i County employees regarding various civil rights laws within 14 days from date received unless extensive research/investigation or action/information from other departments is required to properly respond to the inquiries and complaints. 2. By June 30, 2014, deliver 2 supervisory training classes, 2 non-supervisory training classes and 2 customer service training classes. Administrative Services 1. Review and act upon properly completed and submitted Flexible Spending Plan change in status forms within two workdays of receipt. 2. By December 31, 2013, hold an annual employee awards program. Recruitment and Examination 1. Establish eligible lists to assist hiring departments fill their vacancies: • Within two months for registration recruitments and small/medium size open- competitive recruitments requiring a written examination. • Within three months for large size open-competitive recruitments requiring a written examination. • Within two months for open-competitive recruitments requiring a training and experience evaluation(T&E). • Within four months for the Police Officer I recruitment requiring a written examination and a performance test. 2. Certify (refer)names from available eligible lists to hiring departments within four workdays from receipt of the request for the list. 3. By October 31, 2013, coordinate the placement of Cooperative Vocational Education (CVE) students within the County. 117 HUMAN RESOURCES HUMAN RESOURCES Program Objectives (continued) Health and Safety 1. Coordinate and/or conduct safety inspections of at least six County facilities. 2. Provide requested safety and equipment training within two months of original request. 3. Provide two HIOSH-required training programs per quarter. 4. Provide at least six Defensive Driver Courses (DDC)to County employees during the fiscal year. 5. Conduct a semi-annual workers compensation claims review for every claim. Program Highlights • Conducted audit of the Fiscal Section of the Hawai`i Fire Department to review workload, workflow, and duties of positions. Recommended assignment and reassignments of work, reclassification of positions, and reorganization of section to improve efficiency of operations. Assisted supervisors in the implementation of changes. • Conducted blue collar supervisory classification training with departmental representatives that have Bargaining Unit 01 and 02 employees; reviewed all supervisory positions to determine proper classification; amended and updated classes of work; established a new class; and reallocated four positions as validated by audits. • Collaborated with affected departments and conducted maintenance reviews for the following classes and series of work. Verified duties and minimum qualification requirements, and amended classes as appropriate. Clerk-Stenographer Economic Development Specialist Legal Clerk Information and Education Specialist Laborer Public Relations Specialist Legislative Analyst Planning Inspector Radio Technician Sanitary Chemist Victim/Witness Counselor Traffic Electrician Supervisor Polygraph Examiner Traffic Signs & Markings Supervisor Classes in the Fire and Fire/EMS series • Negotiated and executed Furlough Plans for BU 01, 02, 03, 04, and 13 employees that amount to approximately 4.62% labor savings for the County of Hawai`i in fiscal years 2011-12 and 2012-13. 118 HUMAN RESOURCES HUMAN RESOURCES Program Highlights (continued) • Conducted/Coordinated the following trainings: o New Hire Orientation, 9 sessions o Violence in the Workplace for Supervisors, 4 sessions o Violence in the Workplace for Employees, 4 sessions o Strategies for Building Trust& Cooperation with Your Employees (Audio Conf), 1 session o How to Manage Time & Priorities (Audio Conf), 1 session o Difficult Conversations for Manager(Audio Conf), 1 session o The Do's &Don'ts of Customer Service (Audio Conf), 1 session o Managing the Emerging Workforce—Gen X& Gen Y (Audio Conf), 1 session o How to be a Motivating Manager(Audio Conf), 1 session • Funded the purchase of software to improve website accessibility for people with disabilities. Hired a contract employee to assist departments and conduct hands-on website accessibility training. • Based upon consumers' requests, funded the construction of a bench at Ahalanui Beach Park,platforms for swimming pools in Laupahoehoe and Kohala, and other adaptive aquatics equipment. • Coordinated County's Leave Sharing Program: 8 requests for shared leave hours were approved; 86 employees donated 2,486.20 hours of vacation leave. • Facilitated Flexible Spending Plan: As a cafeteria plan under section 125 of the Internal Revenue Service Code, the County's Flexible Spending Plan allows participants to pay for health insurance premiums and medical and dependent care expenses with pretax dollars. As a result,participants realize both state and federal income tax savings as well as FICA tax savings. In Plan Year 2011-2012,the County saved approximately $427,703 in FICA taxes. During this period, 1,958 employees participated in the plan. • On July 18, 2011, the web based electronic recruitment system was implemented. The system has automated the County's open-competitive and internal recruitments and attracted 8,500 applicants during this period. 119 HUMAN RESOURCES HUMAN RESOURCES Program Highlights (continued) • Conducted ninety-six (96) open-competitive recruitments resulting in a 58% increase compared to the previous fiscal year. A total of 82 hires occurred resulting in a 66% increase from the previous fiscal year and filled all fifteen(15) Cooperative Vocational Education(CVE) positions with placement of 15 Hawai`i Community College business students. Worksites provide the students with on-the-job training as it relates to their college curriculum and career interests. • Coordinated island wide influenza vaccines with KTA for County employees, vaccinating 447 employees. • Coordinated mini health fairs with KTA in Hilo and Kona for County employees with 72 employees participating. • Reduced open workers' compensation claims from 327 open claims in FY 2010-11 to 292 open claims in FY 2011-12. • Reduced new workers' compensation claims from 151 claims filed in FY 2010-11 to 131 claims filed in FY 2011-12. • Reduced cost for workers' compensation claims management by$271,986 in FY 2011-12 over FY 2010-11. 120 HUMAN RESOURCES HUMAN RESOURCES Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate No.of Positions Permanent Full-Time 2,710 2,708 2,712 Permanent Part-Time 206 207 205 Temporary Full-Time 262 264 264 Temporary Part-Time 11 11 11 Total No.of Positions 3,189 3,190 3,192 Applications Reviewed 8,500 5,000 8,500 Recruitments Conducted 96 70 100 Examinations Administered 92 68 96 Certifications Completed 207 175 210 Personnel Transactions Processed 3,971 4,000 4,000 FSP Change Forms Reviewed/Processed 254 200 250 No.of POD* Training Programs Offered 11 5 6 No. of POD Training Sessions Conducted 20 30 30 No. of Employees Who Attended POD Training 221 300 300 CVE Students Placed 15 15 15 Initial Allocations 3 2 3 Reallocations 264** 130 175 New Classes 12 7 5 Position Redescription Reviews 170 110 130 Class Specification Amendments 51 15 20 Step 3 Grievances Heard 30 25 25 No. of Cases Arbitrated 1 4 - Merit Appeals Board Meetings 7 12 12 Merit Appeals Board Hearings 2 8 8 Salary Commission Meetings 3 6 6 Tool Testing 2 2 2 Monthly Reports-Accidents 12 12 12 Safety Inspections 8 6 6 Medical Bills Processed 3,002 4,000 4,000 VDT Eye Examinations 82 0 0 First Aid Classes—Trained Employees 200 100 100 Driver Training&Equipment(No.of Employees) 76 25 25 * Personnel and Organizational Development(POD) ** Includes 111 reallocations for recruitment purposes 121 HUMAN RESOURCES HUMAN RESOURCES Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 50 50 50 Salaries and Wages 1,304,079.74 1,392,747 1,451,339 Operations 234,617.55 314,607 332,897 , Equipment 39,039.59 - 50 Program Total 1,577,736.88 1,707,354 1,784,286 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Director of Human Resources 1 1 1 Deputy Director of Human Resources 1 1 1 Secretary-Reporter 1 1 1 Account Clerk 1 - - Administrative Services Officer II 1 1 1 Clerk III 3 2 2 Equipment Operations Instructor(Temporary) 2 2 2 Equal Opportunity Officer 1 1 1 Employee Development Specialist 1 1 1 Human Resources Assistant 1 2 2 Human Resources Program Specialist 1 2 2 Human Resources Technician II 3 3 3 Human Resources Technician I 1 2 2 Human Resources Specialist II 2 1 1 Human Resources Specialist I 2 3 3 Human Resources Manager III - 1 1 Human Resources Manager II 4 3 3 Safety&Driver Improvement Supervisor 1 1 1 Safety Specialist 1 - - Workers' Compensation Claims Specialist III 1 2 2 Workers' Compensation Claims Specialist II 1 - - Workers' Compensation Position 20 20 20 Total 50 50 50 122 INFORMATTON TECHNOLOGY INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Mission Statement Information Technology is committed to providing quality technical support and services to all County Departments and Agencies. We support the County of Hawai`i's goals thru the use of Information Technology, Professionalism, and Teamwork. Department Goals 1. To keep the computer systems, computer applications, and networks running smoothly. 2. To provide critical information systems available (VoIP phones, Emergency Operations Centers Video Conferencing in Hilo and Kona, and e-mail) during times of disaster. 3. To coordinate and assist County department and agency efforts to implement computer systems and applications consistent with the County's overall priorities and available resources. 4. To plan, coordinate, and assist with the development of a countywide Geographic Information System. 5. To expand and enhance countywide computer networks to enable computer system interconnectivity and information sharing among all departments and agencies. 6. To improve individual employee capabilities and productivity through online training. 7. To provide opportunities for the citizens to access County government records and to transact business with the County government using computer technology. 8. To continue to develop and improve common data processing policies, standards, and procedures to guide County departments and agencies. Funding Source and Position Count General Fund $ 1,631,339 General Fund 17 Grant Revenue - Grant Revenue - Total Budget: $ 1,631,339 Total Number of Positions 17 123 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Description Information Technology provides the technical leadership in all aspects of computer use for the County of Hawai`i, including GIS, financial and departmental applications, hardware and software support, telecommunications and network functions. Information Technology provides advice and support for computer systems and applications utilized by various County departments and agencies,performs systems analysis and programming functions,maintains data security, and conducts in-house computer training classes. Help Desk/Technical Support: Help Desk/Technical Support provides a call center for County users island-wide, to receive technical support and assistance in a timely manner, and to better utilize the resources of the Information Technology Department. This branch provides technical support and assistance to users with Personal Computers, application software and network connectivity issues, as well as providing training classes to all County workers in basic computer use and the Microsoft Office suite. Help Desk/Technical Support is the first level technical support for the users in Hawai`i County. Applications: Analyzes, designs, develops, tests, implements, and supports computer applications running on County computer networks. Provides software support and technical advice for the County's mission critical applications, such as FRESH, Utility Billing, Document Management, Building Permits, etc. The external facing County of Hawaii website is also managed and maintained. Network Systems: Responsible for the evaluation, design, selection, purchase, implementation, and administration of County local area networks (LAN), Wide Area Networks (WAN), Network Operating Systems (NOS), and other systems including: database, electronic mail, file storage, document imaging, Internet,network& system security, website development& administration, and server based systems and associated hardware. Provides technical advice and problem resolution for all network, server, and workstation-based systems. Geographic Information Systems Coordinates inter-departmental use of GIS and the creation, acquisition, sharing, and distribution of GIS data. Provides systems analysis and programming support for GIS applications and their databases. Performs evaluation, selection, and implementation of related hardware and software. Provides technical advice and resolves problems in the GIS area. 124 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Objectives 1. Provide a reliable and managed network for the County of Hawaii. Expand and maintain the County of Hawai`i Local and Wide Area Networks. a. Provide redundancy with high speed connections with different physical routes. b. Redesign and reconfigure the network to implement higher level protocols using professional and managed services where applicable. c. Implement security methods to protect the County of Hawaii information assets. d. Extend network to include access for all Departments where possible. e. Expand wireless access service in county buildings. f. Expand public wireless access service in county buildings. g. Implement redundant Internet connections. h. Explore and implement modern wide area network connectivity for remote locations. 2. Expand and maintain the County of Hawai`i server and application support. a. Upgrade mission-critical data and application servers. b. Leverage the use of current server and storage technologies. c. Expand the use of virtual server and client technologies. 3. Maintain and enhance the reliability, security, and redundancy of the county's information technology infrastructures. a. Expand alternate server and backup locations to provide mission-critical services in the event of primary site disaster. b. Increase County employee collaboration through the implementation of collaboration technologies. c. Increase County employee communications through the deployment of conference calling services. 4. Enhance employee technical skills and knowledge: Offer online information and self-help tools: a. Develop content rich internal sites to provide support, training, and self- help tools. b. Research and provide alternate training opportunities for MS Office, VoIP phones, and voicemail systems. 5. Ensure the IT systems and processes pass audit. 6. Review and improve Information Technology's customer support and services. a. Expand the use of HelpSpot support ticket software. b. Expand use of service metrics to improve quality service and response. 7. Coordinate and manage a County wide PC refresh program for all end of life systems (Microsoft XP and later will end of life in March of 2013). Approximately 1000 PCs. 125 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Computer Systems Servers: Retired/New/Total 1/1/50 5/3/50 20/10/30 New network nodes added/Total nodes 2/78 N/A 10 New/replacement PC's setup 103 120 1,000+ Total workstations supported 1,008 1,200 1,400 Computer Applications Total Running on C&C, State,Federal,Outside Computers 8 8 15 Total Running on in-house LANs and PC Systems 80 82 85 Information Technology In-House Custom Written 34 34 37 Information Technology support w/3rd Party Vendor 36 47 51 NOTE: Total running has been split into 2 categories to better represent the type of support provided to end users. GIS Applications: Information Technology/Other Dept 39 40 40 GIS Data Layers Public Domain 94 85 85 In-House/County of Hawai`i 113 115 115 Imagery/Percent of Island covered 100% 100% 100% Other Work Statistics Primary Computer System Uptime During Normal Work Hours 99% 99% 99% (247 days x 8.75 hrs) Computer Training Classes and Workshops Offered 17 33 All online Computer Training Classes Attendees 119 288 All online Help Desk/PC Repairs 523 N/A Warranty Service Desk Calls 5,124 9,500 8,500 Average Service Desk Calls/Day 23 38 32 Voice Over IP Numbers Supported 688 1,100 1,300 Call Manager Servers 2 2 2 Voicemail Servers 2 2 2 126 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Estimate Estimate Number of Positions 18 18 17 Salaries and Wages 776,716.37 860,820 898,016 Operations 372,341.42 649,019 673,125 Equipment 101,946.66 121,500 60,198 Program Total 1,251,004.45 1,631,339 1,631,399 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Actual Authorized Request Director of Information Technology 1 1 1 Information Systems Manager 1 1 1 Data Processing Support Coordinator 1 - - Geographic Information Systems Analyst I 1 - - Geographic Information Systems Analyst II - 2 1 Geographic Information Systems Analyst III 1 - - Information Systems Analyst I 1 3 3 Information Systems Analyst III 2 2 2 Information Systems Analyst IV 3 3 3 Information Systems Analyst V 5 4 4 Information Systems Tech II 1 1 1 Private Secretary 1 1 1 Total 18 18 17 127 This page intentionally left blank 128 LIQUOR CONTROL LIQUOR CONTROL DEPARTMENT SUMMARY Mission Statement To promote the health, safety and welfare of the general public by regulating the importation,manufacture, distribution, sale and service of alcoholic liquors in the County of Hawai`i. Department Goals 1. To govern operations of liquor licensees which promote reasonable practices in the sale or service of liquors by Rules of the Liquor Commission and/or implementation of programs which promote compliance to liquor laws. 2. To enforce the liquor laws of the State and County of Hawai`i. 3. To grant, renew or deny liquor license applications and permits in accordance to law. 4. To provide efficient administrative services. 5. To educate licensees, staff, commission and board members on liquor laws and issues affecting their activities. 6. To conduct and/or support public and youth programs whether through education, enforcement, or activities which promote compliance to liquor laws. 7. To help support businesses and industries involved in the sale of liquor, by streamlining and updating current enforcement practices and procedures. 8. To implement an online database and electronic filing system(to include applications and renewals.) 9. To implement an electronic licensee notification system. 10. To implement an online payment(fees and fines) system. Program Description 1. To grant,renew and refuse applications or liquor licenses for the manufacture, importation and sale of liquor. 2. To amend or adopt rules having the force and effect of law in the county. 3. To enforce state and county liquor laws by inspections of licensed premises and investigations of complaints of violations for referral to the Liquor Control Adjudication Board. Funding Source and Position Count General Fund - General Fund - Grant Revenue - Grant Revenue - License Fees $ 1,844,268 License Fees 18 Total Budget $ 1,844,268 Total Number of Positions 18 129 LIQUOR CONTROL LIQUOR CONTROL Program Description (continued) 4. To provide services to and on behalf of the Liquor Commission and Liquor Control Adjudication Board, including the review and amendment of procedures and duties. 5. To provide education to licensees, staff, Commission, and Board. 6. To review county and state liquor laws toward uniformity. 7. To conduct and/or support public and youth programs whether through education, enforcement, or activities which promote compliance to liquor laws. 8. To help support businesses and industries involved in the sale of liquor, by streamlining and updating current enforcement practices and procedures. Program Objectives 1. Licensing: a. Conduct 30 interviews with new liquor license applicants. b. Process 30 new license applications. c. Conduct 30 site visits to applicant premises. 2. Operations: a. Hold minimum of 18 manager examinations in Hilo and 36 in Kona for approximately 900 employees of licensed establishments. Classes and examinations to be offered to all licensees' staff, including minor-aged employees. b. Conduct minimum of 700 on-premise checks per month to promote compliance to liquor laws by liquor licensees. c. Provide all staff, commissioners and board members education via county, state and nationally sponsored programs. 3. Public Programs: Provide minimum of 2 youth,public and enforcement programs which promote compliance to liquor laws. 130 LIQUOR CONTROL LIQUOR CONTROL Program Highlights 1. The department participated with other county departments of liquor control to monitor 2012 legislations affecting liquor. 2. The department was able to place all of its forms on-line and can now accept e-mailed forms at cohdlc@co.hawaii.hi.us enabling our licensees to file instantly. 3. The department was able to start offering server training to all servers in an effort to help reduce over-service and service to underage customers. We also conducted compliance checks against retail and dispenser licensees during the year. 4. In partnership with the BIIF, conducted its 7th Annual Drug, Alcohol, Tobacco (DAT) seminar with participation by 75 student-athletes. DAT seeks to prevent underage drinking and provides training to the student-athletes on a curriculum developed by the federal office of Substance Abuse and Mental Health Services Administration. These DAT student-athletes then conducted teach-ins to 80% of the fifth graders in their respective feeder schools. 5. This year the department held two Project Grad programs: 1) in conjunction with the Mayor's Office and Native FM Radio/KBig, 10 high schools participated in a food fight for hunger wherein they collected 37,668 lbs. of food for the Food Basket, collectively earning them $9,800; and 2) with the help of New West Broadcasting (KWXX FM B97/B93,KPUA), 7 high schools collected over 400 lbs. of school supplies for their feeder schools,thereby earning them $10,000 for grad night. 131 LIQUOR CONTROL LIQUOR CONTROL Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Estimate Estimate Licensing Applications for Licenses Interviews for Applications 86 90 90 Regular 41 85 50 Renewal 386 370 380 Special 58 50 50 Transient Vessel 301 250 250 Catered Functions 75 100 100 Miscellaneous Applications 47 150 50 Permit Applications 1,011 1,100 1,100 Site Inspection 60 60 60 Liquor Commission Public Hearings on Rules and Regulations 0 2 2 Meetings(Public Hearings,Preliminary Hearings, Special Meetings,Workshops) 12 14 14 Site Visitations 0 2 2 Liquor Control Adjudication Board Public Hearings on Rules and Regulations 0 2 2 Meetings(Public Hearings,Special meetings, 8 4 4 Workshops) Violations to Board 74 45 45 Operations Warning and Citations 87 100 100 Manager Examinations 1,289 1,200 1,200 Manager Registration(activate existing manager 284 200 250 cards) Audio Surveillance Checks 69 90 90 Field Inspections Per Month 1,928 1,200 1,500 Public Complaints 27 15 15 Investigations 602 300 400 132 LIQUOR CONTROL LIQUOR CONTROL Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 18 18 18 Salaries and Wages 678,584.60 717,390 793,950 Operations 475,871.43 722,712 1,000,318 Equipment 25,998.30 9,000 5,000 Public Programs 19,800.00 20,000 45,000 Underage Drinking Prevention Initiatives(grant) 5,000.00 - - Program Total 1,205,254.33 1,469,102 1,844,268 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Director of Liquor Control 1 1 1 Liquor Licensing Clerk 1 1 1 Clerk III 1 - - Accountant I - 1 1 Secretary 1 1 1 Private Secretary 1 1 1 Liquor Control Licensing Officer 1 1 1 Liquor Control Investigator II 8 8 8 Liquor Control Investigator III 2 2 2 Account Clerk 1 1 1 Liquor Control Administrative Officer 1 1 1 Total 18 18 18 133 This page intentionally left blank 134 MANAGEMENT MANAGEMENT DEPARTMENT SUMMARY Mission Statement To serve all residents of the County of Hawai`i with honesty, integrity, care and understanding. Department Goals Administration • To fulfill our Mission Statement. • To maintain the economic stability of County government. • To oversee efficient and effective operations of all County departments. • To ensure public safety for all residents and visitors in the County of Hawai`i. • To improve the health, safety and quality of life on the Island of Hawai`i. • To plan adequately and effectively for the future of the County of Hawai`i. • To perform the duties of government with openness and transparency to the best of our ability within the law. Information and Assistance Center(formerly known as Clerical Services Center) To improve the centralized clerical pool concept of the Information and Assistance Center, which provides clerical support for the entire County. . Funding Source and Position Count General Fund $ 1,312,014 General Fund 18 Grant Revenue $ 30,000 Grant Revenue 2 Total Budget: $ 1,342,014 Total Number of Positions 20 135 MANAGEMENT ADMINISTRATION Program Description The Office of Management provides leadership, direction and supervision for departments and agencies of the County of Hawaii, ensures that the duties and responsibilities of the executive branch are faithfully discharged in accordance with the provisions of the County Charter, and addresses the needs, concerns and interests of the people of the Island of Hawai`i. Program Objectives • Protect the health, safety and welfare of all residents and visitors in the County of Hawai`i. • Improve communications with residents about County programs and services. • Provide timely and meaningful responses to complaints. • Continue traveling to meet with residents in each district. • Build effective partnerships with federal, state and private agencies. • Expand the County's island-wide bus system. • Improve energy efficiency and sustainability in the County of Hawai'i. • Develop agricultural programs to increase our food sustainability. • Develop alternative energy programs to decrease our dependence on imported fossil fuels. • Lower County costs and expenditures; raise County revenue streams. Program Highlights • Submitted a fourth-straight balanced operating budget despite the worst economic crisis since the Great depression. • Reduced county spending for the fourth consecutive year. This contributed to the largest rollback of county government in Hawai`i County history. • Streamlined and quickened county building permit process by establishing a one-stop shop of county and state agencies. • Added airlift to Hawai`i Island through partnerships with the Hawai`i Tourism Authority, Big Island Visitors Bureau and others. • Initiated a plan for green county government. This plan will reduce government energy costs by $34 million during the next 10 years, converting auto fleet to electric cars, street lamps to LED and reducing energy through efficiency techniques. • Completed the third series of community talk story sessions around the Island of Hawai`i. • Mayor contributed at least one day a week working in Kona and most times more than that. 136 MANAGEMENT ADMINISTRATION Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate *Incoming&Outgoing Correspondence 5,363 12,000 6,000 *Incoming correspondence only Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 13 13 15 Salaries and Wages 937,915 874,383 914,156 Operations 1,371,672.74 196,950 201,950 Equipment 1,765.63 2,050 2,050 Program Total 2,311,354.35 1,073,383 1,118,156 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Mayor 1 1 1 Managing Director 1 1 1 Deputy Managing Director 1 1 1 Data Processing Control Clerk I 1 1 1 Executive Assistant II 1/2T 1 1 1 Executive Assistant III 3 4 4 Executive Assistant IV 1 - - Private Secretary to the Managing Director 1 1 1 Private Secretary to the Mayor 1 1 1 Program Manager(Temp) 1 1 1 Public Relations Specialist 1 1 1 Clerical Services Assistant - - 2 Total 13 13 15 137 MANAGEMENT INFORMATION AND ASSISTANCE CENTER Program Description The Information and Assistance Center staff provides secretarial/clerical and administrative staff assistance to the Office of the Mayor and other County agencies, as well as to the Cost of Government Commission,the Geothermal Energy Working Group, and the Committee on Early Childhood. The Information and Assistance Center is responsible for the processing and initial screening of all applicants for Hawai'i County Boards and Commissions. It keeps the data base of all applicants as well as those who are currently serving. The correspondence between the Mayor and applicants is also handled by the Information and Assistance Center. The Information and Assistance Center assists the public with information about all County, State and Federal government agencies and community agencies and services. The staff receives, logs, and refers complaints. It administers the issuance of disabled parking placards island wide. The Information and Assistance Center is the agency that is responsible for reservations of the Aupuni Center Conference Room, and the County Building Conference Rooms (Hamakua& Puna), issues forms and keys, and maintains the calendar of events for those venues. Program Objectives 1. Assist the clerical workload of the Mayor's Office, the Cost of Government Commission, Geothermal Energy Working Group, and Committee on Early Childhood,the Committee on the Status of Women, and all County departments and agencies daily. 2. Process all applicants for Hawai'i County Boards and Commissions, keep data base of applicants and active members current. 3. Receives and handles complaints filed, refers complaints for resolution to appropriate departments or person(s), and follows up to ensure that action has been taken within a maximum two week turnaround time. 4. Assists in updating the County Web Calendar, provides information for the County Web Newsletter; and maintains and updates the community bulletin board at the County Building. 5. Assists the public with a variety of information; i.e. current community events; direct folks to State or County agencies, phone numbers, and directions. 6. Perform daily issuance of disabled parking permits; maintain/update files with entry of data into the centralized statewide database. 7. Take reservations for Aupuni Center Conference Room, and County Building Conference Rooms (Hamakua& Puna), issue forms and keys, and maintain calendar of events. 138 MANAGEMENT INFORMATION AND ASSISTANCE CENTER Program Highlights 1. Provided administrative, secretarial and clerical assistance to Executive Assistants and Public Relations Specialist in special projects, Boards and Commissions, legislative issues, Sister-city communications. 2. Administered Disabled Parking Program. 3. Processed applicants for Hawai'i County Boards and Commissions. 4. Managed Aupuni Center Conference Room. Took reservations and maintained calendar of events. 5. Coordinated mayoral gifts for visiting groups and dignitaries and provided gifts for mayor's staff for travel. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Assignments Received 420 500 500 Volume 844 1,000 1,000 Disabled Parking Permits Issued 2,289 3,000 3,000 Complaints Received 81 150 150 Boards and Commission Applications processed 48 100 100 Aupuni and County Conference Rooms reservations 604 500 500 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 7 5 5 Salaries and Wages 166,962.06 167,424 188,508 Operations 11,574.09 35,650 35,150 Equipment - 200 200 Program Total 171,993.71 203,274 223,858 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Clerical Services Assistant 4 2 2 Immigration Information Specialist 1 1 1 Administrative Specialist 2 2 1 Administrative Services Asst - - 1 Total 7 5 5 139 This page intentionally left blank 140 MASS TRANSIT AGENCY MASS TRANSIT AGENCY DEPARTMENT SUMMARY Mission Statement To improve the lifestyle of the residents of the County of Hawai`i by increasing their mobility, and providing accessible transportation alternatives to the private automobile. Department Goals 1. Improve transportation mobility for the public, including service for the mobility impaired. 2. Assist the public in obtaining transportation alternatives to the private automobile through the use of buses, vans, car-pooling, and shared-ride taxis. 3. To allow users of the transportation system to travel to work, health services, educational institutions,business and commerce centers, after school activities, and recreational sites. Program Description The Mass Transit Agency plans, directs, and coordinates the activities of the Hawai`i County public transportation system. The agency also provides administrative support for the Hawaii County Transportation Commission. Funding Source and Position Count General Fund $ 2,116,257 General Fund 7 Grant Revenue $ 1,710,500 Grant Revenue - Total Budget: $ 3,826,757 Total Number of Positions 7 141 MASS TRANSIT AGENCY MASS TRANSIT AGENCY Program Objectives 1. Increase system ridership from FY 2012-13. 2. Resolve and follow-up on all complaints within two weeks. 3. Implement expanded bus service in Puna, Kona, and Hilo. 4. Continue expansion of official bus shelter and bus stop sign program. 5. Complete specifications for One-Stop Transit facility. Program Highlights 1. Overall system ridership increased 9 percent compared to FY 2010-11. 2. Expanded bus service in Hilo to Gentry Subdivision and Kaumana City. 3. Constructed 24 bus shelters island wide. 4. Completed specifications, bid process and award for two (2)49 passenger coach buses. 5. Received approval for a total of$1,200,000 in Federal grants for the purchase of three (3)new buses. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Total Passengers 1,215,222 1,100,000 1,300,000 Cost Per Passenger $5.55 $5.87 $6.50 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 7 7 7 Salaries and Wages 342,866.48 344,553 363,375 Operations 2,018,859.90 1,756,259 2,263,382 Equipment 403,993.56 1,200,000 1,200,000 Program Total 2,765,719.94 3,300,812 3,826,757 142 MASS TRANSIT AGENCY MASS TRANSIT AGENCY Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Automotive Mechanic I 2 2 2 _ Automotive Mechanic II 1 1 1 Clerk II 1 1 1 Mass Transit Administrator 1 1 1 Mass Transit Specialist I 1 1 1 Transit Operations Assistant 1 1 1 Total 7 7 7 143 This page intentionally left blank 144 MISCELLANEO US MISCELLANEOUS ANIMAL CONTROL Mission Statement The Hawai`i Island Humane Society(HIHS), contracted by the County to provide animal control services, is a 501(c)(3)nonprofit organization, whose mission is to prevent cruelty to animals, eliminate pet overpopulation, and enhance the bond between humans and animals. Goal To investigate and resolve animal-related complaints and enforce animal control laws. To develop comprehensive educational programs and spay/neuter programs aimed at reducing the number of animal-related problems in our community. Program Description The HIHS is responsible for the Animal Control contract,which involves enforcing Hawaii County Code Chapter 4 Animal Control related laws and State of Hawaii Laws (Hawaii Revised Statutes 142). These laws currently include ordinances related to the following: • Vicious Dogs • Stray Animals/Impoundment • Animal Licensing • Cruelty and Neglect Investigations HIHS Officers are badged through training provided by HIHS and County agencies. The Animal Control Officers (ACOs)then respond and resolve animal control situations by educating the public about responsible pet ownership and appropriate animal control laws and penalties as well as issuing complaint and comply notices, citations, and vicious dog designations. HIHS Officers are available 24 hours a day, 7 days a week to respond to animal related emergencies. HIHS must accept all animals, regardless of condition, into its three shelters in Kona, Keaau, and Waimea. We are responsible for sheltering and caring for all animals and providing opportunity for reunification with owners. Other services related to the contract include dog licensing, administration of the Spay/Neuter Community Assistance Program, and legislative support of improved animal-related laws. 145 MISCELLANEOUS ANIMAL CONTROL Program Description (continued) In addition, HIHS provides adoption services, low-cost microchipping, education for adults and children, foster-care programs, volunteer opportunities, cat registrations, and basic and preventative medical care for shelter animals. HIHS community programs focus on creating better relationships between people and animals, and educating the public on the importance of spaying and neutering and humane treatment of animals. Program Objectives 1. 90%of vicious dog calls will be responded to within 2 hours. 2. 90% of loose animal posing a public safety hazard calls will be responded to within 2 hours. 3. 90% of injured animal related calls will be responded to within 2 hours. 4. 90% of calls for animal control assistance by the police will be responded to within 3 hours. 5. 90%of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. 6. 90%of license, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in 5 working days. 7. 70 Sweeps of problem communities per year. Program Highlights • We have completed training of our staff and volunteers in disaster preparedness and we stand ready to assist the Red Cross in pet management at Shelters in the event of an emergency. • HIHS has taken the initiative to regularly patrol previously problem areas. This has given us an opportunity to educate and resolve potential problems before they escalate. 146 MISCELLANEOUS ANIMAL CONTROL Program Highlights (continued) • Our Veterinarian, Dr Kristina Henricks, has increased efficiency in surgery techniques,which has enabled us to perform more spay/neuter surgeries, and increase the general level of medical care for all the animals at all facilities.New spay/neuter programs were implemented that have increased the numbers of surgeries that we can perform and the number of free or low-cost surgeries provided to the community. $21,000 of HIHS Funds was spent on low-income spay/neuter subsidies. This provided 1,069 sterilization surgeries to members of the community who would have been unable to afford it otherwise. • HIHS,partnering with HPD, organized and began distributing the Noisy Dog Pamphlet. This brochure is designed to educate the community on how to resolve Noisy Dog problems in their neighborhood. The following are highlights of what we are working towards in the 2013 fiscal year. • We plan on continuing the education and training of our Animal Control Officers, as well as employees in other departments. Areas of concentration this year will be Customer Service, Disaster Preparedness, Resolving Problems and Animal Law Enforcement. • We will continue to increase efficiency in scheduling of man hours, improved systems, cost-cutting, educating the Community in the importance of spaying and neutering, and education of the next generation with our Humane Education Program. • We will continue to build a better relationship with the Police Department, County Council and the Administration, as well as other State and Federal Agencies. • We will continue to increase outreach and education opportunities to the public on responsible pet ownership and Animal Related Laws. • HIHS will increase programs to the under-served in our community. These programs include: discounted or free spays and neuters and access to donated pet food, when available. 147 MISCELLANEOUS ANIMAL CONTROL Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Percentage of vicious dog calls will be responded to within 2 100% 90% 90% hours (84 of 84) Percentage of loose animal posing a public safety calls will be 99.13% 90% 90% responded to within 2 hours (114 of 115) Percentage of injured animal related calls will be responded to 99.50% 90% 90% within 2 hours (200 of 201) Percentage of animal control assistance by the police will be 100% 90% 90% responded to within 3 hours (190 of 190) Percentage of animal cruelty and neglect cases will be 98.77% 90% 90% responded to in 24 hours and resolved in 14 working days (400 of 405) Percentage of license, loose dog and any non-cruelty/neglect 98.87% 90% 90% cases will be responded to in 48 hours and resolved in 5 (808 of 809) working days Number of sweeps of problem communities per year 963 >=70 >=84 Animal Intake Stray/Feral 12,892 14,500 14,750 Owner Surrendered 4,069 4,750 5,000 Total Intake 16,961 19,250 19,750 Redeemed 960 1,200 1,300 Adopted 2,561 2,750 2,930 Adopted animal returned to HIHS for Health Reasons 17 20 20 Euthanized 12,578 15,200 15,500 Adoption Percentage(Based on total intake numbers) 15.65% 20% 20% Adoption Percentage(Based on Adoptable Animals) 80.34% 75% 80% Animal Control Related calls 5,181 10,000 10,000 Dog License issued 2,835 5,200 5,500 Dog License Fees Collected $21,694.90 $19,500.00 $20,000.00 148 MISCELLANEOUS . w .r . .A ANIMAL CONTROL FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Cat Licenses Issued 929 750 800 After Hour Emergency Calls Outs 1,393 1,500 1,500 Miles Traveled 194,180 195,000 197,500 Dead animals collected 666 525 600 Complaint/Comply Notices Issued 1,686 1,600 1,625 Citations issued HCC 4-30 Dog Running Loose 199 225 225 HRS 143-2 License Violation 16 125 125 HRS 7-11-1109 Cruelty to Animals 15 50 65 Other(inc.Vicious Dog) 51 50 65 Total Citations 281 450 480 Citations issued to Repeat Offenders 37 50 50 Number of Animal Control Cases 1,933 1,950 2,000 Number of Animal Pickups 827 800 800 Number of Trap Rentals 1,220 1,200 1,300 Spay/neuter CAP coupons issued 2,880 3,000 3,250 Number of Animal Control Officers Kea'au(also serving Hilo,Hamakua,Kea'au,Puna, 4 5 5 Ka`u) Kona(also serving South Kona,Oceanview) 3 4 4 Waimea(also serving Honoka`a,Waikoloa,Kohala) 2 3 2 Total Animal Control Officers 9 12 11 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Operations 1,952,499.96 1,982,500 1,982,500 Program Total 1,952,499.96 1,982,500 1,982,500 149 MISCELLANEOUS MISCELLANEOUS/COUNTYWIDE COSTS FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Animal Control 1,952,499.96 1,982,500 1,982,500 Nonprofit Grants 1,500,000.00 1,500,000 1,500,000 Schools 50,416.85 58,500 58,500 Fringe Benefits State Retirement System 18,347,081.71 22,375,000 23,500,000 FICA 4,411,329.51 5,200,000 5,500,000 County Pensions 70,495.56 86,000 82,000 Health Fund 23,347,081.71 27,405,000 26,750,000 Post-employment Benefits - 30,000 30,000 Worker's Compensation 1,599,693.94 1,800,000 1,800,000 Unemployment Compensation 172,806.24 400,000 300,000 Vacation Pay - 1,000,000 500,000 Total Fringe Benefits 47,760,932.65 58,296,000 58,462,000 Bond Issue/Debt Service Interest 16,692,017.00 15,990,571 15,617,966 Bond Redemption 24,523,130.00 19,259,658 23,574,483 Total Bond Issue/Debt Service 41,215,147.00 35,250,229 39,192,449 Supplemental Transfers Transfer to Capital Project Fund - - - Transfer to Housing Fund 838,384.00 838,384 999,876 Transfer to Self Insurance Fund . 1,000,000.00 - - Transfer to Solid Waste Fund 18,158,708.00 15,736,944 15,068,519 Transfer to Golf Course Fund 315,666.00 299,000 295,000 Transfer to Disaster/Emergency Fund 100,000.00 250,000 250,000 Transfer to Public Access/Open Space Preserve Fund 4,164,609.73 3,966,000 4,013,000 Transfer to Pub Acc/Open Space Preserve Maint Fund - - 501,625 Transfer to Budget Stabilization Fund 2,777,397.00 250,000 250,000 Transfer to Highway Fund - - - Transfer to Sewer Fund - - 145,196 Transfer to Sewer Connection Loan Fund 50,000 100,000 - Transfer to Sewer Loan Fund 50,000 - - Total Supplemental Transfers 27,454,764.73 21,440,328 21,523,216 Other Costs Provision for Compensation Adjustment - - - Sundry Refund - 15,000 15,000 Provision for Reallocation - 35,000 35,000 Miscellaneous Insurance Claims&Judgments 416,798.63 750,000 550,000 Public Safety Disaster/Emergency 21,423.05 250,000 200,000 Miscellaneous(Block&Housing Grants,Home Pgm) 6,169,971.12 - - Redistricting Commission 28,481.49 - - Charter Commission - - Total Other Costs 6,636,674.29 1,050,000 800,000 150 PAR eSC RECREATION PARKS & RECREATION DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Service • Provide and/or facilitate a wide array of services and opportunities that meet the needs of the Big Island community while maintaining cultural uniqueness of our rich heritage, diversity and the aloha spirit • Conduct the P&R "Service Survey" to evaluate the quality of services provided and report the results quarterly • Keep the public informed of the availability of programs and facilities via various media outlets including a departmental web site Facilities Provide safe, clean, enjoyable, accessible and aesthetically pleasing facilities by: • Implementing the transition plan for ADA compliance • Implementing the transition plan for playground safety and equipment • Continue to develop and implement maintenance standards • Maintaining a 5 year plan for repairs and maintenance • Providing regular facilities and safety inspections and monitoring the results and recommendations • Determine the need for additional recreational facilities throughout the Big Island via public meeting and service surveys. • Assess current facility use and analyze for optimum utilization Fiscal Responsibility • Refine fiscal management and performance of the department • Develop alternative strategies to generate supplemental resources in order to maintain and enhance operations (grants, cost sharing, donations, etc.) Partnerships • Pursue help from persons and groups to improve and maintain recreational facilities and enhance programs Funding Source and Position Count General Fund $ 16,232,161 General Fund 465 Grant Revenue $ 90,000 Grant Revenue - Other $ 603,400 Other - Total Budget: $ 16,925,561 Total Number of Positions 465 151 PARKS & RECREATION DEPARTMENT SUMMARY Department Goals (continued) Safety • Provide proper safety equipment for all employees • Maintain, update and keep all employees current with health and safety requirements and testing, such as hearing tests, hepatitis immunization for covered individuals, CDL licenses, etc. • Perform regular safety inspections of all facilities • Provide a mechanism to address safety concerns of all employees Training • Provide for personal and professional growth opportunities for all staff • Provide training for the public in areas that will help P&R carry out its mission or enhance its staff's personal growth 152 PARKS & RECREATION „ . . �_. 'ALAE CEMETERY Program Description The `Alae Cemetery provides an affordable and accessible public memorial park to accommodate the burials of the general public regardless of race, color, creed, or financial standing. Program Objectives 1. Conduct maintenance and repair activities. Program Highlights • Provided custodial facility support for the Annual Ireito Hoyo Service. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Total Acreage 43 43 43 Acres Developed* 21 39 39 Burials 64 95 65 *Acres Maintained has been changed to Acres Developed Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Number of Positions 4 4 4 Salaries and Wages 136,632.59 147,847 152,534 Operations 17,586.32 11,525 10,979 Equipment 800 400 400 Program Total 155,018.91 159,772 163,913 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Park Caretaker I 2 2 2 Power Mower Operator 2 2 2 Total 4 4 4 153 PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAII Program Description The East and West Hawai`i Veterans Cemeteries accommodate the local burial needs of Big Island Armed Forces veterans and eligible members. Program Objectives 1. Continue to coordinate development of the East and West Hawai`i Veterans Cemeteries with the Veterans Advisory Committee and the Department of Defense. 2. Continue maintenance of cemetery grounds. 3. Assign and record all burials. Program Highlights • Assist in the continual expansion of the West Hawaii Veterans Cemetery. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Total Acreage 80 80 80 Acres Developed 16 27 16 Burials 179 270 200 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Number of Positions 5 5 5 Salaries and Wages 126,948.20 132,687 138,928 Operations 32,578.30 55,160 56,332 Equipment 1,200.00 800 800 Program Total 160,726.50 188,647 196,060 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Equipment Operator II Temp 1 1 1 Park Caretaker I 3 3 3 Veterans Cemetery Caretaker/Equip Operator 1 1 1 Total 5 5 5 154 PARKS & RECREATION RURAL CEMETERIES Program Description The Parks Maintenance Division ensures that the grounds and facilities of cemeteries in Hamakua, Kohala, and Kona are properly maintained. Program Objectives 1. Continue maintenance of cemetery grounds. 2. Assign and record all burials. Program Highlights None. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Cemeteries 7 7 7 North Hilo/Hamakua District: 4 4 4 Honoka`a,Kukuihaele,Kuka`iau,Laupahoehoe North/South Kohala District: 2 2 2 Hawi,Waimea North/South Kona District: 1 1 1 Keopu Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Operations 520.63 525 525 Program Total 520.63 525 525 155 PARKS & RECREATION HAWAII COUNTY BAND Program Description The Hawai'i County Band was established in 1883 and has provided music for parades, concerts, festivals, ceremonies, and other special events throughout the entire Big Island for the past 128 years. Presently, the Hawai'i County Band performs as a representative of the County of Hawai'i and continues to enhance events throughout all districts of the island by providing entertaining and appropriate music. The band also serves as a musical resource for the County and State of Hawai'i. County Band was established in 1883 and has provided music for parades, concerts, festivals, ceremonies, and other special events throughout the Big Island for the past 128 years. Presently,the Hawai`i County Band performs as a representative of the County of Hawai`i and continues to enhance events throughout all districts of the Big Island by providing entertaining and appropriate music. The band also serves as a musical resource for the County and State of Hawai`i. Program Objectives 1. Provide musical services for the island residents and visitors by working with community organizations and providing 40 musical services annually (e.g. parades, ceremonies, festivals, concerts and special events.). 2. Provide 11 monthly Mo`oheau Bandstand concerts that are entertaining, educational, musically challenging, and historically significant. 3. Sponsor the Intermediate and High School Concert Band Festival, which showcases school bands from the Big Island and elsewhere. 4. Feature at least two young musicians as soloists at the April or May Mo`oheau Bandstand Concert, which provides musically educating opportunities for the young people of the County of Hawai`i, annually. 5. Introduce 20 new musical pieces per year to provide musical challenges to the band members. Program Highlights • Provided 43 performance services during fiscal year 2011-2012. • 12 monthly Mo`oheau Bandstand Concerts (100 year tradition). All were well attended and well received by the crowd. • Annual April/May Mo`oheau Bandstand Concert featured high school students as soloists • Sponsorship and coordination of the annual Intermediate and High School Band Festival • July 4th Mo`oheau Bandstand Concert in conjunction with the Jaycees Fireworks Display • Participated in Veterans ceremonies (Veterans Day, Club 100 and Memorial Day) 156 PARKS & RECREATION _- �_� � ..v.. ..... ,vwwn ... �� HAWAI'I COUNTY BAND Program Highlights (continued) • Participated in various parades throughout the island(Volcano Independence Day, Waimea Aloha Festival, Kona Coffee Festival, Hilo Christmas Parade, International Festival Parade, Pahoa Christmas Parade and Merrie Monarch Parade). • Participation in various civic events (Portuguese Day, Kamehameha Day Lei Draping Ceremony and Pana`ewa Zoo's Tiger's birthday) • Organized the Big Island Intermediate and High School Select Band Festival. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Performance Services 43 40 40 Rehearsals 97 92 95 Estimated Attendance 20 Parades _ 50,000 50,000 50,000 5 Ceremonies 3,000 3,000 3,000 22 Concerts 5,000 5,000 5,000 8 Special Events 5,000 5,000 5,000 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 40 40 40 Salaries and Wages 175,111.72 241,642 217,947 Operations 3,639.57 4,075 4,075 Program Total 178,751.29 245,717 222,0222 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Band Director 1 1 1 Assistant Band Director(Hrly) 1 1 Musician I(Hrly) 4 4 4 Musician II (Hrly) 7 7 7 Musician III (Hrly) 10 10 10 Musician IV(Hrly) 9 9 9 Musician V(Hrly) 8 8 8 Total 40 40 40 Note: All positions are part-time with the exception of the Band Director. 157 PARKS & RECREATION WEST HAWAI'I BAND Program Description The West Hawai`i Band provides music for parades, ceremonies and other events, principally in the Hamakua, Kohala and Kona districts, to support and inspire traditional and emerging cultural, charitable, educational, recreational and economic activities, and provides musical enjoyment and satisfaction for residents and visitors of diverse ages and backgrounds,through performance and rehearsal. Program Objectives 1. Provide musical services for island residents and visitors by working with community organizations and providing 20—25 musical services annually. ( eg. Parades, ceremonies, festivals, concerts, and special events) 2. Provide 6 monthly concerts that are entertaining, educational, musically challenging and historically significant. 3. Feature a young musician as soloist at the March or May monthly concert,to provide music education opportunities for the young musicians of Hawai'i County. 4. Introduce 20 new pieces per year to provide musical challenges for the band. Program Highlights 1. Provided inspirational and specific music for the Boy Scouts and residents of the Life Care Center. 2. Annual participation in Kona Coffee Festival, Kamehameha Day, Aloha Week celebration and Veterans Group events. 3. Offered students and other instrumentalists chances to play diverse and meaningful music within a group. 4. Provided flourish for community parades, ceremonies and other gatherings. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Performances 22 20 20 Rehearsals 42 50 45 158 PARKS & RECREATION WEST HAWAI'I BAND Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 19 19 19 Salaries and Wages 18,971.28 26,169 27,435 Operations - - - Equipment - - - Program Total 18,971.28 26,169 27,435 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Assistant Band Director (Hrly) 1 1 1 Musician I(Hrly) 4 4 4 Musician II(Hrly) 7 7 7 Musician III(Hrly) 6 6 6 Musician IV(Hrly) 1 1 1 Total 19 19 19 Note: All positions are part-time. 159 PARKS & RECREATION ADMINISTRATION Program Description The Parks &Recreation Administration provides organizational support services to all the divisions/sections and bands to achieve the development and implementation of the department's mission. Program Objectives 1. Continue to distribute P&R Service survey at all staffed facilities and activities/events conducted by the department. 2. Continue to update information for Divisions and Sections on the County of Hawai`i website on a timely basis. 3. Continue implementation of the transition plan for accessibility to public facilities during the fiscal year. 4. Continue implementation of the transition plan for playground safety and accessibility during the fiscal year. 5. Maximize resources by encouraging the "Friends of the Park"program and identify a minimum of five community service projects that focus on maintenance and/or improvements to park facilities. 6. Provide at least one technical job specific training for 50%of administrative staff Program Highlights C I P Projects Completed in FY 11-12: • Pa'auilo Gym Annex Restoration • Gilbert Carvalho Park Expansion • ADA-A.J. Watt(Mt. View) Gym Accessibility Improvements • NAS Swimming Pool Cesspool Conversion • Parks Maintenance South Hilo Baseyard Electrical Assessment and Upgrade In -House Projects: • Isaac Hale Beach Park-New playground • Pahoa Senior Center Hazardous Material Abatement • Carvalho Park-Overflow Parking Lot • Pahala Community Center Re-roof • Waiakea Uka Gym Parking Lot Addition Volunteer Projects: • A.J. Watt Gym Hazmat Repainting • Honoka'a Swimming Pool Solar Water Heating System • Pana'ewa Park New Scoreboards • Waimea Park New Scoreboards 160 PARKS & RECREATION ADMINISTRATION Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Camping Permits Issued 4,450 5,000 5,000 Pavilion Permits Issued 2,805 3,000 3,000 No of Completed Service Surveys 1,246 2,000 2,000 Surveys Rating Quality of Service as More than 85% 0 0 Satisfactory Surveys Rating Quality of Service as Satisfactory or 99% 85% 85% greater Surveys Rating Facilities as Adequately Maintained 99% 85% 85% _ Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 23 23 23 Salaries and Wages 928,734.17 982,610 956.360 Operations 819,140.89 535,965 375,565 Equipment 1,368.40 - 400 Program Total 1,749,243.46 1,518,575 1,332,325 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Parks&Recreation Director 1 1 1 Deputy Parks&Recreation Director 1 1 1 Account Clerk 3 3 3 Accountant I 2 2 2 Accountant IV 1 - - Business Manager - 1 1 Architectural Drafting Tech I 1 1 1 Architectural Drafting Tech II 1 1 1 Clerk II 1 1 1 Clerk III 2 2 2 Contracts Clerk 1 - - Department Contracts Assistant - 1 1 Human Resources Assistant 1 1 1 Park Projects Manager 4 4 4 Park Planner 1 1 1 Human Resources Technician I 1 1 1 Human Resources Program Specialist - 1 1 Human Resources Specialist II 1 - - Private Secretary 1 1 1 Total 23 23 23 161 PARKS & RECREATION PARKS MAINTENANCE Program Description The Parks Maintenance Division maintains neighborhood parks, beach parks, playgrounds,ball fields, and other recreational facilities; undertakes construction, repairs and renovation projects for buildings, equipment and grounds; operates a plant nursery to support landscaping and beautification projects; operates a storeroom for departmental maintenance supplies. Program Objectives 1. Maintain completion range of approximately 2500 work orders on an annual basis. 2. Undertake two parks improvements projects per district(18). • One of which supervisor to work with a community group to improve the parks— 1 park per district minimum. 3. Monitor complaints filed for strategic planning purposes for maintenance and services improvements. • Record type, number, district, etc. of complaints and implement necessary maintenance procedures, standards,training, discipline, etc. for corrections. • Make annual inspections of facilities with responsible supervisor. (9 districts) Analyze and discuss methods of improvements. 4. Provide for safe facilities and grounds. • Conduct safety inspections of facilities: Weekly by supervisors (52 per supervisor=468 total inspections/year). Superintendent to conduct safety inspections on all facilities on a semi-annual basis. • Correct hazards on a timely basis. 5. Provide for a safe working environment. • Participate with department safety committee and discuss and evaluate accident reports. • Correct any hazardous conditions or practices. • Provide a minimum of one safety instructional sessions per crew each month. • Review and upgrade Park Maintenance Safety and Health Programs. 6. Continue to perform random checks of facilities. 162 PARKS & RECREATION PARKS MAINTENANCE Program Highlights • Park Maintenance trades crews completed several large scaled projects,to include Gilbert Carvalho Park Parking Expansion Project, Pana'ewa Park Community Center Renovation, and Pahoa Senior Center Renovation. These actions brought about substantial savings for the County. • 93 park improvement projects were completed by Parks Maintenance crews and volunteer groups. • Conducted 177 safety training sessions. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Facilities Maintained: Actual Budget Estimate Beach Parks 37 37 37 Parks&Playgrounds 55 54 55 Gyms&Recreation Centers 30 30 32 Swimming Pools 9 9 9 Tennis Facilities 20 20 20 Other Facilities 41 40 42 Complaints Received 18 70 35 Beautification Projects 93 100 100 Work Orders Completed 2,449 3,100 2,500 Training Sessions 177 125 170 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 147 146 145 Salaries and Wages 4,157,204.35 4,740,960 4,809,561 Operations 2,506,897.44 2,385,000 2,348,474 Equipment 32,224.11 3,550 3,550 Program Total 6,696,325.90 7,129,510 7,161,585 163 PARKS & RECREATION .� a __ _� .„.a „ .„, _PARKS�MAINTENANCE Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Building&Grounds Utility Worker 2 2 2 Building Maintenance Helper—Temp 2 2 2 Building Maintenance Worker 3 3 3 Building Maintenance Worker-Temp 1 1 1 Building Repair and Maintenance Supervisor 1 1 1 Clerk II 1 1 1 Custodian/Groundskeeper I 2 4 4 Electrical Pump-Mechanical Electrician 4 2 2 Electrician 1 - - Equipment Operator I 1 1 1 Equipment Operator II 6 6 6 Equipment Operator II-Temp 2 2 2 Laborer II 6 6 6 Laborer II-Temp 1 1 1 Lead Maintenance Electrician 1 1 1 Lead Plumber 1 1 1 Lead Carpenter-Cabinet Maker 1 1 1 Carpenter-Cabinet Maker 2 2 2 Mechanical Repair Welding Supervisor 1 1 1 Mechanical Repairer-Temp 1 1 1 Mechanical Repairer-Welder 3 3 3 Nursery Worker I 1 - - Park Bldg&Grounds Maintenance Supervisor 1 1 1 Park Caretaker I 50 53 52 Park Caretaker I—3/5T 1 1 1 Park Caretaker I— 1/2T 1 - 1 Park Caretaker I—2/5T 1 1 1 Park Caretaker II 5 5 5 Park Caretaker III 1 1 1 Park Caretaker III-Temp 2 1 1 Park Construction&Maintenance Supervisor 1 1 1 Park District Superintendent 1 1 1 Park Facilities Refuse Collector 3 3 3 Park Maintenance Supervisor I 1 1 1 Park Maintenance Supervisor II 3 3 3 Park Maintenance Supervisor III 1 1 1 Park Maintenance Supervisor IV 2 2 2 Plumber 2 2 2 Power Mower Operator 5 6 6 Power Mower Operator-Temp 1 1 1 Senior Account Clerk 1 1 1 Storekeeper 1 1 1 164 PARKS & RECREATION PARKS MAINTENANCE Personnel Position Summary(continued) Superintendent of Park Maintenance 1 1 1 Tractor Mower Operator 9 8 7 Tractor Mower Operator-Temp 1 1 1 Tree Trimmer 3 3 3 Tree Trimmer Temp 1 1 1 Tree Trimmer-Equipment Operator II 1 1 1 Tree Trimmer-Heavy Truck Driver 1 1 1 Tree Trimming Crew Supervisor 1 1 1 Tree Trimming—Park Maintenance Supervisor 1 1 1 Total 147 146 145 165 PARKS & RECREATION RECREATION Program Description The Recreation Division plans, conducts, arranges or promotes organized recreation, athletics, crafts and other leisure time activities for all age groups at recreation centers and facilities throughout the County of Hawai`i. Program Objectives 1. Provide introductory instruction in all recreational facilities in at least 4 of the following sports (basketball, baseball, volleyball, track and field,tenths, flag football, badminton) for children and adults, one or more in each respective season(i.e. Fall— basketball; Winter—baseball and track/field; Spring—volleyball; summer— tennis/flag football). 2. Provide at least six seasonal arts and craft activities for children and adults in all recreational facilities (i.e. Fall—Halloween/Thanksgiving/Christmas craft activities; Winter—Valentines/St. Patrick/Easter activities; etc.). 3. Maintain a safe facility, free of hazards for all activities,patrons and employees by conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi- annual basis. 4. Plan, organize and implement a minimum of two district-wide events in each respective district that is responsive to the respective community's needs and interests (i.e. Hilo District—The Biggest Easter Egg Celebration; Hamakua District— Hamakua Fun Day; etc.). 5. Develop a minimum of six partnerships with other recreation providers as well as community organizations to maximize service and activities to the public (i.e. summer camping program in partnership with the YMCA). 6. Provide quarterly training for the P&R staff on various issues, ADA concerns, safety issues, self-improvement/enhancement, etc. 7. Provide the Department with at least two ADA training sessions. 8. Provide complete fingerprinting background checks on all new employees,temporary hires and volunteers who work in close proximity to children. 166 PARKS & RECREATION RECREATION Program Highlights GLOBAL LEGENDS BASKETBALL CAMP& GAMES: The Global Legends Youth Foundation in partnership with the County of Hawaii Department of Parks &Recreation held a five day basketball camp on July 25-29, 2011, for children and youths ages 7-17 years old at the Afook-Chinen Civic Auditorium. The Global Legends are former Harlem Globetrotters,NBA,NFL, past USA Olympians and other professionals. Led by Elbert"Tree" Gordon, his assistants, and P&R recreation staff and community volunteers, the basketball camp was a huge success with over 100 participants in attendance. The focus of the camp was basic basketball fundamentals and skill sets. The Global Legends also played a pair of benefit games, one in Hilo on Friday, July 29, 2011, against the Hilo All Stars, a team which included Mayor Billy Kenoi and another game on Saturday, July 30, 2011, at the Kekuaokalani Gym against the Kona All Stars. 2011 OHANA SHORELINE FISHING TOURNAMENT: This tournament continues to be an outstanding program bringing families of all age groups together doing one of Hawai'i's favorite activity, shoreline fishing. The 2011 tournament started on Friday, August 19th and culminated with the weigh-in and awarding of prizes at the Honokaa Gymnasium on Sunday, August 21St, from 12:00 noon to 1:30 p.m. Donations for the prizes were received from businesses throughout Hawai`i and the mainland, and other prizes were purchased with the registration fees collected. MT. VIEW GYM RE-OPENING: After two years of work, Mt. View Gym was re-opened to the public with a grand re-opening ceremony and celebration held on October 14, 2011. With help from the Waters of Life Charter School,the gym is once again the pride of the community. We look forward to great things happening in the Mt. View community. CANDYLAND IN WEST HAWAII: On October 1st, 2011, a non-traditional Halloween event was held at the Kailua Park where approximately 6,000 youngsters, parents and other family members were in attendance. This event was co-sponsored with Solid Rock Ministries along with our West Hawai i staff. 167 PARKS & RECREATION RECREATION Program Highlights (continued) HALLOWEEN PROGRAM AT THE PRINCE KUHIO PLAZA: In partnership with the Prince Kuhio Plaza, Mall Merchants, Hilo High School and Waiakea High School Key Clubs, a safe and fun Halloween program was provided to over 800 youths, 12 years old and under at the Plaza on October 31, 2011. Activities included a Halloween costume contest,picture taking, arts & crafts activities, carnival games, etc. One of the highlights of this night was the Mall March where the children went to various merchants for treats and candies. 1St ANNUAL POI POUNDER BASEBALL TOURNAMENT: The 1st Annual Poi Pounder Baseball Tournament was held at the Ho'olulu Complex Walter Victor Stadium on November 11-13, 2011, under monsoon like weather conditions with lots of rain which may have dampened the tournament but not the spirits of those involved. Tournament schedules had to be modified due to the weather but despite all the rain the tournament was a success and plans for the 2nd Annual Poi Pounder Tournament is under way. 31ST ANNUAL WINTER BASKETBALL CLASSIC& KEVIN KAI'EA SKILLS CHALLENGE: In partnership with the Hawai'i Isle Police Activities League (HI-PAL)the 31st Annual Winter Basketball Classic was held on December 26-29, 2011, at various East Hawai'i gyms with participating teams from this island and throughout the state. This tournament was open to all Boys & Girls, ages 6-14 years old, with 7 Youth Team Categories, which included a new 8 years & under category. Another first was a skills challenge in memory of Kevin Kai'ea, who loved the sport of basketball, which involved a free throw and three point contest. The Recreation staff helped with the officiating, scorekeeping and timing of this tournament. TRACK& FIELD: The Age Group Track meet was held on February 11, 2012, and the Exponent Track Meet was held on February 25, 2012. Both of these meets were held simultaneously at the Kamehameha School and Kona Waena High School Track Ovals on both of these dates. The exponent meet which is a little different from the age group meet allows a child with a smaller physical stature of a certain age an opportunity to compete against other participants with similar physical stature. Combined there were over 1,000 168 PARKS & RECREATION RECREATION Program Highlights (continued) youngsters participating in each meet for East and West Hawaii. Medals were given to all 1st— 3rd place winners in both track and field events. HERSHEY TRACK& FIELD: This year the Hershey Track and Field Meet was held in West Hawaii on March 10, 2012, at the Kona Waena High School Track Oval. We had a total of close to 200 participants taking part in this event. Sponsoring this annual event is the Hershey Corporation,National and Recreation Park Association, Hawaii Recreation and Park Society, and Mauna Loa Macadamia Nut Corporation. One of our local youths Taylor Sullivan was selected to join the regional team and was able to compete in Hershey, Pennsylvania for the National Meet. 19TH ANNUAL BIGGEST EASTER EGG HUNT: The 19th Annual Biggest Easter Egg Hunt was held on Friday, April 6, 2012, at the Ho`olulu Complex Wong Stadium with over a thousand people of all ages in attendance. Helping the Hilo District Recreation staff with the success of this annual event were our co-sponsors the Hilo Jaycees, Hilo High and Waiakea High School Key Clubs, Hilo Intermediate and Waiakea Intermediate Builders Clubs, Hawaii County Police and Fire Departments, County Prosecutor's Office, East Hawai'i Kiwanis, and Men of Pa`a. The Easter Egg hunt was open to children ages 3-4 years old and 5-12 years old. Inside the thousands of plastic eggs scattered throughout the grassy field were candies or prizes. Keiki Special Events included Picture Taking with the Easter Bunny, Milk Drinking and Ice Cream Eating contests, Egg Fights, Keiki I.D. and Easter Crafts. HAMAKUA DISTRICT FAMILY FUN DAYS: Family Fun days were a common occurrence back during the sugar plantation era, and our recreation staff along the Hamakua coast where sugar was once king, worked together with their community associations in helping to bring back such events to their rural communities. The first Family Fun Day was held on January 21, 2012, at the Papa`ikou Gym, the second was at the Honomu Gym on April 21, 2012, and the third was at the Kula`imano Community Center. Some of the activities at these Family Fun days included 3 on 3 Basketball, music, zumba fitness, food, rummage sale,bouncer and waterslide for the keikis. Part of the proceeds from the rummage sales held by the community groups will be used to support our recreation gyms. 169 PARKS & RECREATION RECREATION Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Program/Events Countywide Countywide Countywide Participants Participants Participants Actual Budget Estimate Instructional Sports Program(Baseball,Softball, Basketball,Floor Hockey,Pickle Ball,Volleyball, 1,584,183 1,600,000 1,610,000 Tennis,Track&Field,Croquette) Arts&Crafts 41,348 38,000 40,000 Organized P&R Sports Games/Clinics(Baseball, Basketball,Volleyball) 750,989 700,000 760,000 Music and Dance 87,733 90,000 90,000 Drama, Storytelling,Puppetry 18,549 16,000 19,000 Physical Fitness/Aerobic for Tots to Senior Citizens 183,991 200,000 200,000 Island-wide Exponent and Age Group Track and Field* Easter Egg Celebrations* Hamakua Fun Day Celebration* Halloween Haunted Houses/Contests* Elks Hoop Shoot Contest* Martial Arts Demonstration/Fair/Clinic* Bicycle Program* Air Rifle/BB Gun Safety Program* Outdoor/Nature Activities/Hiking Programs 29,250 35,000 _35,000 `Ohana Fishing Day/Fishing Derbies* Special Events* 372,050 363,159 375,000 TOTAL 3,068,093 3,000,000 3,080,100 Persons Utilizing Facilities—Total 3,298,154 3,598,729 3,100,000 *Activities combined under Special Events 170 PARKS & RECREATION RECREATION Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 45 46 46 Salaries and Wages 1,518,528.36 1,658,025 1,794,073 Operations 684,751.79 810,220 840,220 Equipment 11,474.38 100 100 Program Total 2,214,754.53 2,468,345 2,634,393 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized R_ equest Account Clerk 1 1 1 Clerk II 1 1 1 Clerk III - 1 1 Recreation Administrator 1 1 1 Recreation Director II 22 22 22 Recreation Director II— 1/2T 1 1 1 Recreation Director IV 5 5 5 Recreation Specialist II 2 2 2 Recreation Technician II 1 1 1 Recreation Technician II— 1/2T 3 3 3 Recreation Technician III 3 3 3 Recreation Technician III—3/4T 1 1 1 Recreation Technician III— 1/2T 3 3 3 Recreation Technician III—2/5T 1 1 1 Total 45 46 46 171 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM Program Description The Summer and Inter-Session Program provides for the County of Hawai`i's elementary school children, a five to six week, diversified recreational program, including team sports, games, arts and crafts, drama, music, dance, etc. highlighted with excursions and enrichment activities. Program Objectives 1. Conduct a minimum of 20 Summer Fun programs island-wide. 2. Continue to conduct longer programs hours at majority of the sites. 3. Work in partnership with the Department of Education Child Nutrition Program and with HCEOC to sponsor free lunch programs for all summer fun sites that qualify and meet the requirements for this program. 4. Supplement the regular Summer Fun program with various enrichment-type programs for those willing to pay the higher fee: • Develop and implement a teen-scene program at the Pu'u'eo Community Center in East Hawai`i, teaching life's skills with emphasis on leadership training. This will run for seven weeks from 8 a.m. to 3 p.m., targeting teens 12— 17 years old, at a cost of$175.00 teen. • Conduct a Summer Fun Explorations Program at the Hilo Armory to run for seven weeks from 8 a.m. to 3 p.m. and target children in grades 1 —4, at a cost of $175.00 per child. 5. Develop a minimum of(6) Winter Intersession programs island-wide. 6. Integrate children with disabilities into the summer and inter-session programs wherever possible,through the assistance of the Therapeutic Specialist. 172 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM Program Highlights WINTER INTERSESSION PROGRAM: During the two week Department of Education Winter Break from December 19-30, 2011, we had two sites in the Hilo District that offered programs from 8:00 am-3:00 pm. The two sites that offered the program were the Stanley Costales Waiakea Uka Gym with 49 children and Wainaku Gym with 47 children. Other sites that adjusted their hours to keep their facilities open during the day to better service the children of their communities are as follows; Hamakua District: Honomu& Honokaa Gym 10:00 am-6:00 pm; West Hawai'i District: Waimea Community Center 9:00 am-5:00 pm, Yam Hall 8:45 am-5:30 pm, Kekuaokalani Gym 8:45 am-5:30 pm; Puna District: Hawaiian Beaches 10:00 am-4:00 pm. SUMMER FUN PROGRAM: The 2012 Summer Fun program was a 6 %2 week program from June 7-July 20, 2012, and offered a variety of fun-filled activities and excursions to beaches, movies, etc. for the children. This year we had a total of 21 sites offering the Summer Fun program island wide with 1,236 children registered. Andrews Gym once again offered their popular 8:00 am-5:00 pm program which reached the maximum enrollment limit of 120 children. All other sites offered summer programs from 8:00 am-3:00 pm or 8:00 am-2:00 pm, with the exception of Hawaiian Beaches which offered a program from 8:00 am-12:00 pm. Our Puueo Teen Scene program which teaches teens about leadership, career explorations and life skills, was able to get some much needed camping supplies for their camping trip through the SPF-SIG Underage Drinking Prevention Initiative Grant. A total of 17 Summer Fun sites qualified for the USDA Summer Food Service lunch program with a total of 16,140 lunches served. The lunches were provided by vendor HCEOC. 173 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Persons Served—Summer Fun/Intersession 1,863 2,250 2,050 PROJECTED SITES/POTENTIAL ENROLLMENT INCLUDING SUMMER/INTER- SESSION/AFTERNOON PROGRAMS Districts Regular Enrich- Summer Teen Aquatic After- Leader Special Inter- Total Total Summer ment Fun Prog Enrich- noon ship Events Sessions Sites Children Fun Prog Acad ment Prog Camp Sites Prog Hilo _ 6 2 - I - - - - 3 11 750 Puna/Ka`u _ 7 - - - - 1 - - 0 8 300 Hamakua 4 - - - - 1 - - 1 6 250 N/S Kona 3 - - 1 - - - - 1 5 450 N/S Kohala 3 - - - - - - - 1 4 300 TOTAL 23 2 - 5 0 2 0 0 6 3 2,050 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 86 86 95 Salaries and Wages 128,627.00 250,145 242,185 Operations 211,056.02 251,900 301,900 Program Total 339,683.02 502,045 544,085 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Activity Aide 83 83 92 Activity Technician III 3 3 3 Total 86 86 95 174 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Description The Ho`olulu Complex assures the safe, sanitary and efficient use of all facilities at the Ho`olulu Complex (Dr. Francis F. C. Wong Stadium,Afook-Chinen Civic Auditorium, Edith Kanakaole Multi-Purpose Stadium, Walter Victor Baseball Complex, Aunty Sally Kaleohano's Lu`au Hale, Butler Building and Hilo Drag Strip). Maximizing the use of all facilities by servicing everyone in an equitable and fair manner, and through careful scheduling and accommodating of: 1. Public requests for private parties and sports activities. 2. Professional or non-profit agencies that promote East Hawai`i or island-wide events. 3. School activities and sporting events. 4. Agencies that promote activities for statewide, national or international participants. 5. County and department functions. Program Objectives 1. Provide clean, safe and well-maintained facilities: a. Close each facility once per year for general clean up and minor repairs. b. Pressure wash each facility once every quarter. c. Check on safety hazards daily. d. Clean and sanitize facilities before and after events in 99% of the cases. e. Work with Safety Committee to have courtesy safety inspection annually. 2. Provide a well-manicured playing surface at all ballfields (Wong Stadium and Walter Victor Baseball Complex): a. Mow lawn weekly, weather permitting, 90% of the time. b. Close each ballfield at least one week annually for field renovations. c. Aerate ballfields semi-annually. d. Fertilize ballfields quarterly. 3. Provide training for staff: a. Conduct safety talks on different topics every month. b. Retrain employees on equipment use semi-annually. c. Have supervisors conduct equipment maintenance training and have equipment maintained weekly. d. Provide refresher course on Material Safety Data Sheet annually. 175 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Objectives (continued) 4. Enforce rules and educate sponsors: a. Comply with Federal ADA, State OSHA, County, Department and Complex rules and regulations. b. Revise rules annually. c. Distribute rules with all applications. 5. Work with Hilo Jaycees, Lehua Jaycees, Intake Service, schools and community groups for improvements to the Ho`olulu Complex: a. Complete one major improvement project. b. Do beautification/landscaping project for each facility annually. 6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an estimated 2,400 activities annually. Program Highlights • The following major events were held at the Ho`olulu Complex: Merrie Monarch Festival Hawaii County Fair—Hilo Jaycees Relay for Life—American Cancer Society MS Walk for Life High School and UHH/HCC Commencements High School (BIIF) Championships State Senior Little League Baseball Championship State Pony League Baseball Championship Haili Invitational Volleyball Tournament Big Island Boxing Association Smoker Mixed Martial Arts events Roller Derbies Ed Douglas Car Show Boy Scout Makahiki Plant Shows& Sales Christmas Craft Fairs Jehovah's Witness Conventions The Ho`olulu Complex accommodated many more activities and events on a daily basis and was heavily used on weekends. 176 PARKS & RECREATION HO'OLULU PARK COMPLEX Program ®, ,� Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Persons Served—Aggregate Total 755,400 750,000 760,000 Activities Accommodated: 4,801 4,450 4,900 Afook-Chinen Auditorium&Butler Building: Revenue Making 217 240 225 No Revenues 62 120 70 Kanakaole Multi-Purpose Stadium: Revenue Making 2,056 2,100 2,080 No Revenues 153 110 160 Wong&Victor Stadiums: Revenue Making 293 380 310 No Revenues 1,376 1,020 1,380 Seven Seas Luau House: Revenue Making 242 250 250 No Revenues 260 270 270 Hilo Drag Strip Revenue Making 20 24 25 No Revenues 122 130 130 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 16 16 16 Salaries and Wages 535,956.39 525,652 555,102 Operations 351,335.68 376,550 349,780 Equipment 46,348.79 400 200 Program Total 933,640.86 902,602 905,082 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Account Clerk 1 1 1 Building Maintenance Worker 1 1 1 Facilities Maintenance and Service Worker I 10 10 10 Facilities Maintenance and Service Worker II 3 3 3 Ho`olulu Complex Maintenance Supervisor 1 1 1 Total 16 16 16 177 PARKS & RECREATION AQUATICS Program Description The Aquatics Division develops and initiates water safety operations and programs utilizing training and education of all Aquatic staff. Aquatics promotes water safety to the public by conducting American Red Cross swim level classes, Lifeguarding, CPR, AED, First Aid and Basic Water Rescue. It conducts swim competitions for beginners (Novice program) and advanced(open water competitions) swimmers. Aquatics maintains safety services and initiates preventative actions, progressively implementing advanced safety equipment and strategies to meet our goals and acts as principal resource and consultant on all matters relating to water safety on the Island of Hawai`i. Program Objectives 1. Provide services at our nine (9)pool facilities with at least two (2) lifeguards on duty daily at Kona Community Aquatics Center(KCAC) and Pahoa Pool 90% of the time. Provide two lifeguards on duty at Sparky Kawamoto Swim Stadium 95% of the time. Honoka`a, Laupahoehoe, Kohala, Pahala and Kona Waena will have at least one lifeguard on duty seven days a week 90% of the time.NAS pool will have at least one swim instructor/lifeguard on duty Monday through Friday, 95% of the time. 2. Offer recreational and lap swimming for approximately 750,000 patrons. Offer Learn to Swim and other water related courses to approximately 3,000 patrons and at least eight (8)weeks of Learn to Swim lessons in the summer at all pools. 3. Develop and distribute a quarterly brochure of County of Hawai'i pool facilities highlighting recreational and adult lap swimming hours as well as water aerobics, swim lessons, special events, activities and programs. 4. Conduct one (1) American Red Cross Lifeguarding/First Aid/CPR/AED class at each of our nine (9)pool facilities during the fiscal year. 5. Plan, promote and coordinate five (5)Novice Swim meets serving approximately 350 participants during the August through October 2013 season. 6. Sponsor one open water swim competition. 7. Promote workplace safety for all staff by providing personal protective equipment and safety training on an ongoing basis. 8. Conduct American Red Cross Blood borne pathogens training on an annual basis in January or February for the entire division. 9. Recertify all staff in American Red Cross Lifeguarding/First Aid/CPR/AED between the months of October and November. 178 PARKS & RECREATION AQUATICS Program Highlights • Drain cover replacement project to comply with the federally mandated Virginia Graeme Baker Pool and Spa Safety Act(Dec. 2008) was completed in June 2012. Pool drain covers were replaced at Kawamoto, Kohala, KCAC, Kona Waena, NAS and Pahala pools. Pool closures to the public ranged from about two (2) weeks to over 30 days. Kohala pool was closed the longest as the staff and some patrons also repaired holes in the pool basin. • Honoka'a pool, under the direction of Honoka'a Friends of the Pool,went under a dramatic restructuring project. They removed the old cement and poured new cement around the entire pool and deck. They also repaired cracks and large holes in the pool basin and gave it a new coat of paint. They installed a new solar setup for the pool water and showers. • All levels (1-6) of American Red Cross Learn to Swim classes were taught at all nine facilities. • The Novice Swim Program started in August with all pools hosting teams for entry level swim competition. This popular program introduces keiki to competitive swimming and ran until October 29. Five swim meets were held at pools around the island; Laupahoehoe, KCAC, Kona Waena and two at Kawamoto. The championships were to be held at Pahoa but because of the continuing problems with the pump and water loss during frequent power outages it was decided to use Kawamoto to avoid having to cancel at the last minute. We had a total of 309 swimmers. • All Senior Lifeguards and Lifeguards were recertified in American Red Cross CPR/AED for Lifeguards during the month of October and November. We did not recertify in Lifeguard Training as all staff was still current and American Red Cross was introducing new material in early 2012. Staff was also retrained in American Red Cross Bloodborne Pathogens in January. • Aquatics hosted two rough water swim competitions in July 2011. The Hapuna Swim had approximately 270 swimmers and the Richardson Roughwater Swim had 189 swimmers. 179 PARKS & RECREATION AQUATICS Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Swimming Pools 9 9 9 Persons Served at Pools 772,292 800,000 850,000 Novice Meets/Participants 5/309 5/300 5/350 Learn to Swim(participants) 1,522 1,650 1,650 Excursions/Classes at Richardson Ocean Park 2,915 2,000 2,500 180 PARKS & RECREATION AQUATICS Pool Attendance Location Total Count Total Count Total Count 2009-10 2010-11 2011-12 Honoka`a 24,215 30,614 36,551 Kawamoto 140,197 123,909 137,267 Kohala 28,972 28,785 29,808 Kona Waena 38,030 30,634 38,029 Laupahoehoe 32,420 20,634 25,469 NAS * 42,112 35,764 39,033 Pahala 25,560 21,174 24,038 Pahoa 131,534 119,799 142,810 Kona Community Aquatic Center 326,815 291,116 299,287 Total 790,855 702,419 772,292 *Pools closed on weekends Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 52 51 51 Salaries and Wages 1,161,467.14 1,255,956 1,323,097 Operations 970,746.07 990,520 1,012,527 Equipment 17,004.82 13,557 8,850 Program Total 2,149,218.03 2,260,033 2,344,474 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Account Clerk 1 1 1 Aquatic Pool Manager 1 1 1 Aquatic Program Assistant 1 - - Clerk III 1 - - Lifeguard I(Pool) 6 11 11 Lifeguard I(Pool) 1/2T 4 2 2 Lifeguard I(Pool)3/5T 5 5 5 Lifeguard I(Pool) 1/2T Temp 6 6 6 Recreation Specialist - 1 1 Senior Lifeguard 12 9 9 Swimming Instructor 2 2 2 Swimming Instructor Temp 3 5 5 Swimming Instructor 1/2T Temp 2 1 1 Swimming Pool Custodian 3 3 3 Swimming Pool Custodian 1/2T 3 3 3 Total 52 51 51 181 PARKS & RECREATION CULTURE & EDUCATION Program Description The Culture & Community Arts Section promotes,perpetuates and encourages activities and programs in culture, art,history and the humanities. Program Objectives 1. Provide 97 workshops and classroom instructions in various disciplines, music, dance, drama, arts, crafts, and natural sciences at established sites Countywide. 2. Develop and conduct at least one Cultural/Community event per quarter to preserve ethnic traditions and heritage, encourage craftsmanship and cottage industry. 3. Market programs by securing community involvement and financial support through six partnerships/sponsorships. 4. Advertise and promote the Cultural & Community Arts programs and activities through our quarterly"Arts Visions"newsletter and media such as radio,television, periodicals and newspapers. Program Highlights 1. Fourth of July Fest- Blast 2011 2. East Hawaii Mayor's Health Fest 3. West Hawaii Mayor's Health Fest 4. World Champion Little League Recognition Parade 5. Queen Lili'uokalani Festival 6. Moku 0 Keawe International Hula Festival 7. Christmas Wreath Exhibition at Aupuni Center 8. Stand-Up Paddle Board World Tour/Surfing Competition 9. "The Magic of Christmas" Festivities 10. 2011 Waimea Cherry Blossom Heritage Festival 11. Logistical assistance for the Merrie Monarch Festival 182 PARKS & RECREATION CULTURE & EDUCATION Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Classes/Workshops(Countywide) 112 95 97 East Hawai`i 83 53 55 West Hawai`i 30 42 42 Participants in Classes/Workshops(Countywide) 1,481 1,350 1,400 East Hawaii 933 760 810 West Hawai`i 548 590 590 Total Participants Served Countywide 37,940 15,500 16,000 East Hawaii 26,046 9,300 9,700 West Hawaii 11,894 6,200 6,300 Number of Festivals/Major Events 9 8 8 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 2 2 2 Salaries and Wages 137,203.71 147,628 153,532 Operations 55,499.23 83,155 44,053 Equipment - 50 50 Program Total 192,702.94 230,833 197,635 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Culture and Education Administrator 1 1 1 Recreation Specialist I 1 1 1 Total 2 2 2 183 PARKS & RECREATION .�.�ELDERLY ACTIVITIES Program Description EAD Administration The Elderly Activities Division's (EAD)Administration oversees six programs: RSVP, Coordinated Services, Senior Employment,Nutrition, Recreation and Special Programs. The Division provides comprehensive and coordinated services for older individuals, which promote maximum independence, optimum health,personal dignity and self- enrichment. EAD staff offers older adults 55 years and older many educational and recreational choices,various opportunities and services to enhance their quality of life, such as employment, volunteer opportunities, transportation, escort, information and assistance, in-home services (chore,personal care),recreational activities, congregate meals and home-delivered meals and island-wide, statewide, national and international activities (Kupuna Hula, bowling, softball,health fair, etc.). EAD Recreation The Elderly Recreation Services (ERS)provides comprehensive recreational, educational,health related and leisure activities for older adults 55 years and older, which promote maximum independence, optimum health,personal dignity and self-enrichment. ERS staff provide and promote active and passive recreational, cultural, leisure opportunities, special interest programs, island-wide, statewide events which help to maintain independence, quality of life and dignity to older adults. Services are provided by four program directors to provide recreational services at 25 senior centers (island- wide), including district wide activities and recreational, educational, and health-related classes. EAD Special Programs The Special Programs branch provides individuals 55 years and older with a variety of special events such as recreational, sports (golf, softball), health(Wellness fair), leisure time, performing arts (Kupuna Hula), and other support services countywide, as well as senior participating in state/national/international events. 184 PARKS & RECREATION ELDERLY ACTIVITIES Program Objectives EAD Administration The division will provide and/or facilitate a wide array of services and opportunities and evaluate the quality of services provided by: 1. Coordinating a service delivery system that addresses the needs and interests of older adults by providing comprehensive and coordinated services, represented by the division's six major programs, for over 9,991 seniors annually and conducting an annual evaluation on each program. The division will pursue the help from persons and groups to improve and maintain P&R facilities and enhance programs/services/activities by: 2. Maintaining the EAD Advisory Council made up of representatives from the 25 senior citizen clubs, 15 nutrition sites and the RSVP Advisory Council by conducting at least one general meeting in January and six district meetings in July of each fiscal year servicing 40 presidents/chairpersons island-wide. The division will provide regular facilities and safety inspections and training for staff by: 3. Maintaining an EAD Safety Committee with at least one representative of each program meeting quarterly to enforce safety procedures, improve unsafe conditions affecting staff and seniors and give feedback to the department safety committee, as needed, and conduct a safety on-site evaluation semi-annually (January and July) of 32 senior center facilities and conduct safety evaluations/training for 50 EAD staff by June 30, 2014. In order to keep the public informed of its activities the division will: 4. Produce at least one "Video Highlights"of the division's activities annually. 5. Maintain the division's Kupuna News magazine by providing information on all EAD program activities and printing at least 3,300 copies for distribution to over 200 organizations quarterly. 185 PARKS & RECREATION ELDERLY ACTIVITIES Program Objectives (continued) EAD Recreation 1. Provide and promote active and passive recreational, cultural and leisure opportunities to 2,500 unduplicated individuals 55 years and older at 25 senior centers island-wide by June 30, 2014. 2. Serve 1,025 older adults in recreational, educational, health-related and cultural classes at 25 senior centers by June 30, 2014. 3. Provide at least eight district wide activities for a total of 1,475 older adults in Puna/Ka`u,North and South Hilo,North and South Kona,North and South Kohala, and Hamakua by June 30, 2014. EAD Special Program 1. Provide at least five countywide/state/national/international events for 1,850 older adults by June 30, 2014. 2. Serve a total of 750 older adults in at least three countywide special events and serve 800 older adults in one statewide event by June 30, 2014. 3. Provide one cultural event for 300 older individuals on a county/state/international level that will attract a total of 1,200 attendees by June 30, 2014. Program Highlights • Three RSVP recognition luncheons in Hilo and Kona honoring over 1,842 volunteers, logging 156,433 hours island-wide along with the 178 volunteer stations. • Hawai'i State Senior Karaoke Revue with 302 people and 45 singers attending/participating at the Sangha Hall in Hilo • The Big Island Senior Golf Tournament, sponsored by Big Island Candies, with 144 golfers participating • "Casino Days" in Hilo with 235 seniors participating • The opening of the Pahoa Senior Center on June 16, 2012 with over 300 in attendance. • Coordinated Services' three volunteer recognition luncheons for over 75 volunteers, senior companions and Sage Plus volunteers in East/West Hawai'i. • The scheduling of a wide variety of classes (educational, recreational, cultural and health) island-wide for over 2,744 seniors yearly CSE staff completed 3,041 referrals for seniors needing services/benefits such as, supplemental security income, Medicare, Medicaid, tax assistance, food stamps, transportation, etc. 186 PARKS & RECREATION m. .. ELDERLY ACTIVITIES Program Highlights (continued) • CSE staff provided 43 clients with chore service and logged 2,647 hrs. • Arranging (7)EAD Senior Advisory Council meetings in January &July for 40 club presidents and representatives along with EAD staff to discuss senior activities/services/concerns • 92 individuals with disabilities under 60 years were provided transportation services island-wide and accomplished 1,049 trips. • Nutrition program's state of the art"Hot Shot"truck capable of safely delivering hot and frozen meals to 500 homebound seniors weekly who live in isolated rural areas is servicing the Puna, Waimea and Kohala districts. • Scheduling the 2012 Kupuna Softball League games and County tournaments with over 486 players and 23 teams participating. Teams also participated in the 36th Annual State Tournament in Kailua-Kona • The 29th Annual Kupuna Hula Festival which involved a total of 377 participants, 23 halaus from throughout the State (14), Japan(8), Okinawa(1) and a crowd of over 1,294 during the two-day event in Kona at the Sheraton Keauhou Bay Resort& Spa, Sept. 14-15, 2011 • Nutrition received a new"Hot Shot"delivery vehicle. • The RSVP program supported 2 successful Blood Bank Community Drives. One in East Hi and one in West Hi. • Recreation Program's 26 district events serving 3,045 seniors • Fresh Produce Distribution Project serving over 1,600 qualified seniors island-wide at over 20 sites • The 2011 Instructor/Volunteer Appreciation Christmas Luncheon with 286 seniors attending at Aunty Sally's to honor the instructors and volunteers • The issuance of 1,027 senior identification cards. • Providing 1,075 seniors transportation services by the CSE staff and completing 37,721 trips • Staff provided emergency assistance by calling 911 for 13 clients. • The Big Island Senior Stars Talent Show on March 23, in Kona with 233 seniors participating • West Hawai`i Wellness Fair at the Sheraton Keauhou Resort and Spa Convention Center with over 480 seniors attending • The statewide line dance workshop& dance round-up at the Afook-Chinen Civic Auditorium on July 28 & 29, 2012, with 187 seniors participating • 70 seniors participated in the Nutrition Program's Halloween Party at Aunty Sally's Luau Hale on Oct. 30, 2012 During the period of February—April, CSE staff assisted AARP with transporting and/or scheduling seniors for free Senior Tax Assistance. 187 PARKS & RECREATION ELDERLY ACTIVITIES Program Measures FY 2011-12 FY 2012-13 ' FY 2013-14 Actual Budget Estimate Unduplicated Number of Older Adults Serviced: RSVP 1,842 1,200 1,200 Coordinated Services 4,299 3,500 3,500 Nutrition 1,124 900 900 Senior Employment 41 42 41 Elderly Recreation 2,970 2,500 2,500 Special Programs 2,247 1,850 1,850 EAD Recreation FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate No.of Senior Centers 25 25 25 No.of Unduplicated Elderly at Senior Ctrs(Classes) 2,970 2,500 2,500 EAD Special Programs FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Total Number of Participants Served: 2,247 1,850 1,850 Total Number of Events: 6 5 5 County-wide Events: Number of Events: 4 3 3 Number of Participants: 1,516 1,200 1,200 Big Island Senior Golf Tournament 144 100 100 Hawaii Kupuna Softball League&Tournament 484 300 300 Kupuna Games 0 0 0 Big Island Senior Bowling Tournament 0 0 0 West Hawai`i Wellness Fair 480 0 300 United States Air Force Band of the Pacific 0 0 0 Holiday Bash 0 0 0 State/National/International Events: Number of Events: 2 2 2 Number of Participants: 1,359 650 650 State Senior Softball Tournament 982 350 0 Hawaii State Sr. Citizens Bowling Tournament 0 0 0 Hawaii Kupuna Hula Festival 377 300 300 (#of Performers) Hawaii Kupuna Hula Festival 1,294 1,200 1,200 (#of Attendees—2 nights) 188 PARKS & RECREATION ELDERLY ACTIVITIES Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 10 10 8 Salaries and Wages 289,627.16 312,148 338,652 Operations 141,290.08 177,527 162,107-- Equipment 13,206.91 9,610 11,097 Program Total 444,124.15 499,285 503,139 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Account Clerk 1 1 1 Elderly Activities Operations Director 1 1 1 Program Director II(Older Adults) 3 3 3 Program Director III(Older Adults) 1 1 1 Program Director IV(Older Adults) 1 1 1 Recreation Technician I - 1 1 Recreation Technician II 3 2 0 Total 10 10 8 189 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Description The Pana`ewa Recreational Complex is comprised of two facilities. Pana`ewa Rainforest Zoo and Gardens and Pana`ewa Equestrian Center together provide varied recreational opportunities that are open to the public. Pana`ewa Rainforest Zoo The Pana`ewa Rainforest Zoo and Gardens is the only natural rainforest zoo in the United States. This provides the unique opportunity to exhibit species in a natural rainforest environment. An abundance of flora enhances the zoo experience and transforms the zoo into a diverse botanical park. Pana`ewa Rainforest Zoo and Gardens provides a welcome form of alternate recreation and education for all ages to enjoy. A new Children's Playground was opened in September 2011 and accessible restrooms in September 2012. The zoo is open to the public everyday from 9:00 a.m. to 4:00 p.m., 7 days a week and is only closed on Christmas and New Years Day. There is currently no admission charge. Modern zoos strive to provide and promote a theme of conservation through education and recreational activities. Conservation of world wildlife and rainforests will effect the generations to come. Continuing education and awareness is vital to preserving these natural resources for the future, and the zoo affords the perfect opportunity to combine this education with recreation. Our program is achieved by meeting Federal USDA Animal Welfare Act regulatory standards to maintain Federal licensure, and acquisition of State and Federal permits necessary to import,transport and house restricted animals. Volunteers and community involvement is vital to the program's success and future expansion. Equestrian Center The Equestrian Center is located adjacent to the zoo and has the capacity to house 64 horses. Horse stalls are rented to the public for a nominal cost. The Pana`ewa Equestrian Center was developed and is maintained for a wide variety of equestrian related facilities, which include a 5/8 mile Race Track, Rodeo Arena, Wash Racks, and 64 Rental Stalls with attached Paddocks. The center is open for public use 7 days a week. 190 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Objectives 1. Continue focusing on the rainforest theme by acquiring a minimum of one new rainforest animal annually. 2. Successfully breed at least one animal species for exhibit or to trade with other facilities. 3. Work with FOZ to host at least two events to promote the zoo and increase the number of visitors. 4. Work with community groups to help facilitate five major volunteer projects to maintain and improve the Zoo and/or Equestrian Center. 5. Secure funding to reinstate the Zoo Information/Education Specialist and the zoo educational program. (If position remains unfunded) 6. Provide a venue for annual recreational equestrian events at the Pana`ewa Equestrian Center: a. host 2 rodeo events annually b. host 2 dressage events annually. Program Highlights • Annual attendance at the Zoo from July 1, 2011 to June 30, 2012 was 213,537. The attendance has increased by more than 40,000 visitors. There has been a huge increase in the visitor count since the new children's playground was completed in September 2011. Many local residents now make regular visits to the zoo with their children. Part of the increase is due to the increase in tour buses with cruise ship passengers visiting the zoo when in Hilo port. Many of these groups are now coming to the zoo instead of Nani Mau Gardens and have reported the visitors prefer the zoo. • Friends of the Zoo (FOZ) hosted Namaste's Tiger Birthday Party on September 24, 2011, with almost 3,400 people in attendance. (prior year attendance: 2,300) The event included the grand opening of the new playground along with live entertainment, keiki games and keiki ID's issued by the Prosecuting Attorney's office. • The FOZ Annual Plant Exposition was relocated to the Equestrian Center and allowed for larger vendor space. Future plans are to expand on this event and include different types of vendors. 191 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Highlights (continued) • New animals acquired this fiscal year: 3 Alpacas 5 Chinchillas 8 Radjah Shelducks 1 Tiger Salamander 1 Northern Blue-tongued Skink 1 Ornate Wood Turtle 1 Indian Ring-necked Parakeet 1 Black& White Colobus Monkey 192 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Attendance 213,537 185,000 210,000 Acres Maintained 57 57 57 Equestrian Center—Stalls 64 64 64 Equestrian Center—Rodeos, Shows,Clinics&Races 6 6 4 Community&Volunteer Projects Completed 12 10 5 New animals acquired 21 4 2 Educational presentations(field trips,school visits,etc) 0 0 8 Species(Current Actual Count as of June 2012) 93 95 95 Birds 33 Primates 7 Mammals 22 Amphibians 7 Reptiles 24 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 10 11 11 Salaries and Wages 362,814.63 378,552 433,208 Operations 229,587.94 258,180 258,180 Equipment 15,325.59 1,500 1,500 Program Total 607,728.16 638,232 692,888 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Building and Grounds Utility Worker 1 1 1 Nursery Worker - 1 1 Pana`ewa Recreation Complex Manager 1 1 1 Pana`ewa Recreation Complex Supervisor 1 1 1 Zoo Animal Keeper II 6 6 6 Zoo Information/Education Specialist I 1 1 1 Total 10 11 11 193 This page intentionally left blank 194 PLANNING PLANNING DEPARTMENT SUMMARY Mission Statement To foster an improved quality of life for the Island of Hawai`i's communities through responsible and progressive planning. Department Goals 1. Long-Range Planning. To develop a long-range vision and plan that protects and enhances our island's assets,meets our community needs, while fostering a diverse, vibrant and sustainable economy; 2. Regulatory System. To develop and administer a land use management system that is based on clear and objective standards and efficient process; 3. Public Participation/Information. To develop effective methods to seek community and interagency input that encourages broad-based participation in planning and regulatory decision making; 4. Organizational Capacity. To strive for competence, sensitivity, and responsiveness in the delivery of planning services to the people and other agencies of the County. Program Description The Planning Department carries out its responsibilities through its offices in East and West Hawai`i. Additionally,the department administers and staffs the Hawai`i County Windward Planning Commission, Hawai`i County Leeward Planning Commission, Board of Appeals, Kailua Village Design Commission and the Arborist Advisory Committee which have jurisdiction over various land use and related permits or designations. Funding Source and Position Count General Fund $ 2,632,036 General Fund 45 Grant Revenue $ 342,964 Grant Revenue 6 Total Budget: $ 2,975,000 Total Number of Positions 51 195 PLANNING PLANNING Program Description (continued) The Planning Director serves as the chief planning officer of the County and the technical advisor to the Mayor, Planning Commissions and Council on all planning and related matters. These include: prepares and implements the general plan and amendments; prepares and implements the community development plans; prepares proposed zoning and subdivision ordinances and any amendments and modifications; reviews and prioritizes proposed capital improvements; administers the subdivision and zoning ordinances and related regulations; approves proposed subdivision plans; approves variances as provided by law; and receives, processes and recommends to the Planning Commission appropriate action regarding rezoning applications, land use boundary amendments, special permits, use permits, special management area permits and other similar requests. Program Objectives Administrative Permits 1- Public Service and Education: Provide accurate and timely information to the public at the counter regarding planning department-related inquires and requirements. 2-Administrative Permits/Application Processing: Process Variances, Plan Approvals, PUDs, Farm Dwellings, Ohana Dwelling Permits, De Minimis, Subdivision applications, Pre-existing Lot determinations/Lot of Record confirmations, CPRs, and other related requests and inquiries in a timely manner. Review building permits and complete other zoning compliance forms and requirements for businesses and agencies. 3-Tax Mapping: Maintain and generate graphical resources and tax mapping information in response to changes in real property; assign addresses and street names to maintain address databases critical to E911 services. 4- Code Compliance: Investigate complaints and alleged violations submitted by the public for compliance with State and County land use laws, ordinances, rules, and permits. 5- Staff and Organizational Development: Develop a program for building leadership talent and a team that provides quality services to the public and government agencies. 196 PLANNING PLANNING Administrative Services 1-Records Management: Complete the restructuring of our LaserFiche repository; Complete scanning of physical data into electronic files; Define permit tracking systems using Eden and LaserFiche in tandem; and Continue to expand and refine GIS to provide a powerful informational tool for staff and other government agencies 2-Personnel: Continue to evaluate department structure and organization to help increase planning and regulatory functions; Seek training opportunities without impacting the budget with emphasis on customer service skills. 3-Funding: Track and provide additional or expanded fiscal expenditure reports to be used as managerial tools in the management of fiscal budget, Geothermal funding, and CZM funding. Long Range 1-Coastal Zone Management(CZM): Review all public access inquiries, environmental assessments, and environmental impact statements. Maintain the public access geodatabase, enforce shoreline setbacks, and manage public access easements. Manage the CZM contract and produce the CZM semi-annual and annual reports; and continue drafting a new or amended Planning Department rule for shoreline setbacks. Process all Special Management Area(SMA)Assessments within the specified 35-day requirement. Attend all State Office of Planning's CZM County Directors' meetings, Ocean Resources Management Plan policy and working group meetings and subcommittee meetings as budgetary constraints will allow. Review and analyze the county's SMA boundaries for possible amendments as needed. 2-Regional Planning Programs: Community Development Plans (CDP): Continue producing the Hamakua CDP and the Ka'u CDP, and continue with implementation of Puna CDP. General Plan (GP): Draft and facilitate GP amendments as needed. Continue to work with other County departments, outside agencies, and the public on various long range planning needs. 3-Administrative Programs: Produce annual reports and facilitate the management of: Capital Improvement Program Budget Package; Professional Services; Fair Share; Zoning Code and Subdivision Code Amendments (as needed); Planning Department and Board of Appeals rule amendments (as needed); and review and comment on State legislation as needed. 197 PLANNING PLANNING 4-Other Planning Programs: Staff and support: Board of Appeals; CDP Action and Steering Committees; ORMP Policy and Working Group Committees; Green Team; DOT Pedestrian Plan Technical Advisory committee (TAC); DOT Bike Plan TAC; DOT Regional Long Range Transportation Plan TAC; DOT Sub-Statewide Transportation Advisory Committee; and DOT Urban Boundary and Functional Classification TAC. Planning 1-Planning Commissions: Amend Planning Commission Rules of Practice and Procedures to refine processes and requirements to better address the legal, technical, functional and financial obligations of the Planning Commissions to ensure a fair, balanced and more cost-effective approach in the processing of applications and in the manner its hearings are conducted. Looking at a complete overhaul of our application forms to make them more user friendly and provide for better discussions about a proposed project. Current application forms are, at times, too technical. 2-Land Use: Explore methods to provide for improved management and enforcement of land use permits and ordinances, including improved coordination between the various divisions within the Planning Department and affected agencies, to ensure that the requirements of these permits and ordinances are implemented in a timely, complete and effective manner. 3-Administration: Explore opportunities in enhancing the administration of the various ordinances and permits issued by the County Council and Planning Commissions. Such efforts will include a)revisions to application forms to make them more user-friendly; b) continual revisions to codes, departmental and Commission rules of practice and procedure to better clarify processes; and c) seek more resources to provide management of approvals and permits and their conditions of approval. West Hawaii 1-Permit/Application Processing: Conduct site investigation of alleged violations within two weeks of receipt of complaints. Process applications in a timely manner and refine workflow to increase efficiency. 2-Regulartory Environment: Assess and revise County Code and Commission/Departmental Rules for such outcomes including, but not limited to, 1) improving comprehensive Planning efforts, 2) removing redundancies, 3) altering submittal and timing requirements, 4) increasing coordination with reviewing entities, and 5)updating/broadening public and private infrastructure and development standards. Conduct site investigation of alleged violations within two weeks of receipt of complaints. Staff and support of the Leeward Planning Commission 198 PLANNING PLANNING 3-Regional Planning Programs: Community Development Plans (CDP): Work towards implementation of the North Kohala, South Kohala and Kona CDPs. Produce all updates and annual reports for the Kailua Village Design Commission Program Highlights • Planning's GIS project has more than 75 layers, and growing. It is probably the most complete project in the County. Planning's GIS project is used by Police, Fire, Public Works, Parks &Recreation, Real Property Tax, Research and Development, Aging and the entire Planning Department. • Department Website,http://www.cohplanningdept.com was built and maintained by department staff and contains current County Topics, public notices of department applications, events and meetings, Boards, Commissions, Maps, Projects, Studies and other interesting articles and/or comments by staff. • Departmental reorganization via reallocations and elimination of positions is almost complete to facilitate meeting budgetary constraints and improving the department's approach to its core requirements. • Windward and Leeward Planning Commissions continue to efficiently conduct its meetings and process required actions within its mandated timeframes supported by the same number of Planning Department staff that existed when there was only one island-wide commission. This can be accomplished only by the continuing dedication of both our Commissioners and staff. • Improving presentation dynamics at both Planning Commission meetings to better convey information to the Commission, its support staff, and the general public. These include the use of PowerPoint presentations, videos, geographic information overlay on aerial photos, and point-of-reference photos to give a sense of what is on the ground and where a project site is located and its relevancy to the surrounding environment and community. More information provided to our Commissioners leads to better and more-informed decisions. 199 PLANNING PLANNING Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate PERMITS Building Permits— 2,275 3,500 2,300 Letters/Memos Answered 18,121 18,000 18,300 Ohana Permits 8 25 10 Plan Approval Reviewed 56 100 75 AGREEMENTS Farm Dwelling Agreements 17 50 20 Subdivision—New Applications 84 125 80 Consolidation—New Applications 27 30 45 APPLICATIONS PROCESSED General Plan Amendment 0 5 5 Change of Zone 16 20 25 Special Permits 13 30 25 Use Permits 7 10 10 Special Management Area Major Permits 4 10 10 State Land Use Boundary Amendments(<15 3 10 10 acres) State Land Use Boundary Amendments(>15 0 5 5 acres) Shoreline Setback Variance 0 5 3 Other Misc Applications(amendments,cty- 10 30 20 initiated) Administrative Variance 64 80 70 Planned Unit Development(PUD) 6 5 10 Non-significant Zoning Change 2 4 2 SMA MINOR PERMIT 75 SMA Assessment 148 150 200 Appeals Processed 9 20 25 Arborist Advisory Committee Meetings 0 12 12 Board of Appeals Meetings 12 12 12 Planning Commission Meetings 24 24 24 KVDC Meetings 12 12 12 Contested Case Hearings—PC 5 5 5 Contested Case Hearings—BOA 9 15 12 ENFORCEMENT Complaints 495 275 180 CADASTRAL MAPPING New/Updated plat maps 100 100 100 %plat maps in CADD(185 out of 2,365) 9% 9% 9% %plat maps scanned 100% 100% 100% Copies of Tax Maps Requested 692 600 800 200 PLANNING PLANNING The Department's regulatory functions can be measured in terms of volume and responsiveness. The previous table provides an indication of volume, which should be considered relative to the number of personnel. The Zoning Code, Subdivision Code, Planning Commission Rules, and Planning Department Rules prescribe time limits in which the department is required to address the majority of the aforementioned applications and permits. Responsiveness measures are not available until an improved permit tracking system is implemented. Further effort would need to invest in the current tracking system to generate performance reports that reflect categories of regulatory functions and parameters such as length of time for processing. Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 46 45 45 Salaries and Wages 2,076,940.69 2,274,201 2,392,616 Operations 286,351.02 228,020 239,070 Equipment 235,953.97 2,350 350 Program Total 2,366,108.29 2,504,571 2,632,036 201 PLANNING PLANNING Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Request Request Planning Director 1 1 1 Deputy Planning Director 1 1 1 Accountant I 1 1 1 Administrative Services Officer I 1 1 1 Clerk II 1 - 1 Clerk II Temp—Transferred to Prosecuting Attny 1 1 - Clerk III 3 3 2 Geographic Information Systems Analyst I 1 1 1 Geographic Information Systems Analyst II 1 1 1 Planner III 3 - - Planner IV 4 7 7 Planner V 7 6 6 Planner VI 2 2 2 Planning Committee Support Tech - - 1 Planning Inspector II - - 4 Planning Program Manager 4 4 4 Private Secretary 1 1 1 Secretary to Board/Commissions 1 1 1 Secretary 1 1 1 Subdivision Applications Clerk 1 1 1 Tax Maps&Records Tech I 1 1 1 Tax Maps&Records Tech II 1 1 1 Tax Maps&Records Tech III 1 1 1 Tax Maps&Records Supervisor II 1 1 1 Zoning Clerk 4 5 4 Zoning Code Inspector I 2 2 - Zoning Code Inspector II 1 1 - Total 46 45 45 202 PLANNING COASTAL ZONE MANAGEMENT Program Description The Hawai`i Coastal Zone Management (CZM)Program is established by Chapter 205A, Hawai`i Revised Statutes (HRS). It is a comprehensive management guide for the beneficial use, protection, and development of Hawai`i's land and water resources. The State Legislature created the CZM Program as a shared management system with the State and County regulatory agencies. Through an agreement,the State of Hawai`i Department of Economic Development and Tourism, Office of Planning provides funds (State and Federal)to the County of Hawai'i to implement the CZM Program through the regulation of development in the Special Management Area(SMA) and Shoreline Setback Area(SSA). The Department assesses development proposals within the SMA and SSA for compliance with the CZM objectives and policies articulated in the HRS and determine whether the issuance of a SMA and/or Shoreline Setback Variance (SSV) permit is appropriate. As part of the agreement with the State, the County's responsibilities include: 1. Administration of the SMA and SSV permits, nonpoint source pollution issues, and other CZM-related matters. 2. Administer an ongoing monitoring and enforcement program. 3. Facilitate and support public participation in the CZM Program, as may be necessary. 4. Attend all CZM-related meetings, workshops, and seminars. 5. Coordinate, facilitate, and where possible, streamline the development review process. 6. Submit status and performance reports on a semi-annual basis to the Office of Planning. 7. Submit CZM performance measures report on an annual basis to the Office of Planning. Program Objectives 1. Process all SMA Permit applications in the required time limit as specified by law and the County's Rules and Regulations. 2. Process all SMA Assessments within the specified 35-day requirement. 3. Conduct site investigation of alleged violations within two weeks of receipt of complaints. 4. Monitor all CZM-related legislative bills during the State Legislative session and provide testimonies as needed (January to May). 5. Attend all Marine and Coastal Zone Advocacy Council (MACZAC)meetings, which are normally held every other month as budgetary constraints will allow.. 6. Attend all State Office of Planning's CZM County Directors meetings, Ocean Resources Management Plan policy and working group meetings and subcommittee meetings as budgetary constraints will allow. 203 PLANNING COASTAL ZONE MANAGEMENT 7. As a public participation measure,provide a written report to the State Office of Planning CZM Program of all SMA Permit applications and their status. 8. Continue to advertise Planning Commission agenda and hearing notices for all SMA and SSV Permit applications as required by law. 9. Provide the Office of Planning with semi-annual reports within seven days after December 31st, and June 30th of the Fiscal year. 10. Continue to review Planning Commission and Planning Department Rules for compliance with enacted State laws and draft amendments to the rules for adoption. Program Highlights • Continue to update the GIS geodatabase of the Environmental Assessments/Environmental Impact Statements data layer. • Continue to update the shoreline public access inventory geodatabase. A brochure map for shoreline public access was completed and placed on the County's website. The department continues to update the brochure map when necessary. A consultant continues to conduct research to update the geodatabase and the brochure. • A consultant continues to develop a shoreline public access signage program for those access trails and areas indicated on the brochure map. • Hazard mitigation studies were completed and incorporated into the Multi-Hazard Mitigation Plan. • Enforcement and monitoring of activities within the Special Management Area have increased. • Participation in the Marine and Coastal Zone Advocacy Council (MACZAC), non-point source pollution, water quality, coastal erosion, Ocean Resource Management Plan (ORMP), and other committees continue. 204 PLANNING COASTAL ZONE MANAGEMENT Program Measures Program measures are included in the Administration and Planning program. Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 211,384.61 328,922 331,228 Operations 27,512.39 14,042 11,736 Equipment 7,056.97 - - Program Total 245,953.97 342,964 342,964 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Request Request Senior Account Clerk 1 1 1 Clerk III 1 1 1 Planner III 1 1 1 Planner IV 2 2 2 Planning Inspector II 1 1 1 Total 6 6 6 205 This page intentionally left blank 206 POLICE POLICE DEPARTMENT SUMMARY Mission Statement The employees of the Hawai'i Police Department are committed to preserving the spirit of aloha. We will work cooperatively with the community to enforce the laws,preserve peace and provide a safe environment. Department Goals 1. To protect life and property and serve the community. 2. To actively involve the community in crime prevention programs. 3. To gather necessary evidence quickly for successful prosecution. 4. To expeditiously recover stolen property and contraband. 5. To enforce traffic laws. 6. To provide other services as necessary to promote efficient operation of the Police Department and provide for the overall safety of the community. Funding Source and Position Count General Fund $ 50,155,486 General Fund 712 Grant Revenue $ 2,989,967 Grant Revenue 6 Other $ 610,000 Other 2 Total Budget: $ 53,755,453 Total Number of Positions 720 207 POLICE POLICE COMMISSION ..w.,...., n. _..._ �_ .. Program Description The Police Commission is established under the Hawai'i County Charter to oversee the activities of the Police Department. It consists of nine citizens appointed by the Mayor from each of the nine County Council districts and confirmed by the County Council. The members volunteer their services and serve staggered terms of five (5) years each. The Police Commission has the following mandated responsibilities under the Charter: 1. To appoint and to remove the Police Chief. 2. To review the annual budget prepared by the Police Chief and possibly make recommendations about it to the Mayor and Managing Director. 3. To receive, consider and investigate charges brought by members of the public against the conduct of the Police Department or any of its members and to submit a written report of its findings to the Police Chief 4. To advise the Police Chief on police-community relations. 5. To review the department's operations, as deemed necessary, for the purpose of recommending improvements to the Police Chief and the Managing Director. 6. To evaluate, at least annually, the performance of the Police Chief and submit a report to the Mayor, Managing Director and the Council. Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 1 1 1 Salaries and Wages 41,487.70 44,263 45,912 Operations 15,973.39 21,101 24,199 Program Total 57,461.09 65,364 70,111 208 POLICE ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION Program Description The division, under the direction of a Police Major, provides island-wide administration, direction and planning control and coordination of police services; and supports operating units through centralized Administrative Services Division. The division's support units include the Human Resources Section (Training, Community Relations/Research & Development, Worker's Compensation Safety Unit and Police Chaplains), Media Relations Officer,the Word Processing Center, Commission on Accreditation for Law Enforcement Agencies and Fiscal Section. Human Resources Section Responsible for all personnel actions,to include both external and internal recruitments for appointments to positions; management of personnel files; training of both sworn and civilian personnel; management of safety and workers' compensation files; conducting research to address issues facing the department; legislative actions; community relations; maintaining and updating departmental policies/rules/regulations; and other duties associated with providing administrative support to Operational Units. Personnel duties include managing and maintaining personnel files for employees; processing all documents and correspondence relating to personnel actions; providing management with recommendations and courses of actions involving personnel actions; and all related duties involving personnel issues. Responsibilities involving training includes facilitating and providing all entry level training for all Police Recruit Officers as well as facilitating the training of in-service personnel, both sworn and civilian. This unit also maintains and manages the files associated with training both sworn and civilian personnel throughout the department. Duties associated with Worker's Compensation Safety involve reviewing and investigating workers' compensation cases for alleged abuse; conducting department random drug testing program; coordinating and scheduling mandatory annual physicals; providing timely and comprehensive information on safety and health issues; and planning and conducting training classes on employee safety matters. As part of Research and Development, the duties involve addressing the overall needs and equipment requirements for the department: Conducting research and evaluation of equipment, uniforms,protective device; providing recommendations to minimize injury to personnel; researching and tracking of legislation that deal primarily with law enforcement issues; preparation of testimony for submittal; and assisting the CALEA Management team in maintaining the policy and procedures manuals. 209 POLICE ADMINISTRATIVE BUREAU - Administrative Services Program Description (continued) Word Processing Center Under the direction of a Clerical Services Supervisor, fifteen(15) clerical staff personnel are responsible for the transcription of all narrative police reports dictated onto a digital recording system by sworn personnel. These reports, after approval, become the official document detailing criminal investigations conducted by the department. Finance Section The Finance Section, under the direction of the Accountant IV, is in charge of preparing the department's budget, maintaining its accounts, inventory control,processing payroll, maintaining personnel attendance records,purchasing supplies and equipment, distributing supplies to districts and bureaus, furnishing custodial and maintenance services,providing messenger and delivery service,providing department and subsidized vehicles with fuel and administering the Special Duty Program. Program Objectives 1. To accommodate at least 95% of request for Public Safety/Health Talks from the community. 2. To accommodate at least 95% of request for station tours for students and community members. 3. Conduct drug screening of all sworn personnel and initiate pre-employment testing of civilian personnel. 4. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and civilian positions within six months. 5. Improve competence and professionalism of sworn and civilian personnel through advanced equipment purchases and provide 5,566 hours of on-going training. 6. Maintain the level of proficiency in the Word Processing Center with a turnaround time of less than ten(10) days for processing reports. 7. Process 85% of requisitions received from districts and bureaus within a month. 8. Fill 90% of all special duty requests for officers. 9. Compile a listing of all outstanding leave papers and distribute to district commanders bi monthly. 10. Fill 90% of requests for storeroom supplies within the month. 210 POLICE ADMINISTRATIVE BUREAU - Administrative Services Program Highlights Human Resources Section In Fiscal Year 2011-2012, the Department conducted another aggressive Police Officer Recruitment campaign in cooperation with the Department of Human Resources. The campaign initially involved a continuous open recruitment supported by media advertisements, participation by officers in career fairs, and school appearances. In addition,this Police Recruitment was conducted using the County's new e-Recruitment system reaching candidates nationwide. In January 2012, the final police entrance examination was administered to close the open recruitment campaign. Word Processing Center The Word Processing Center is responsible for transcribing all narrative police reports that island-wide sworn personnel dictate into an internet/web-based Dictation Enterprise Platform system, which was implemented in September 2010 and replaced an aged and outdated on- site digital recording system. Throughout the 2011-2012 fiscal year,the Word Processing center worked long hours in an attempt to keep up with the high workload. The dictated reports transcribed by the Word Processing Center are routed via the Records Management System for officers' approval and timely prosecution. The reports become the official documents that detail the department's criminal investigations. The Word Processing Center is composed of one clerical services supervisor, one assistant clerical supervisor and 13 Clerk III staff members. More than 31,000 reports were transcribed totaling more than 308,000 minutes of dictation. Finance Section During Fiscal Year 2011-12, the section staff kept busy in all areas including accounts payable and special duty. Accounts payable processed approximately 7,618 invoices, 7,162 special duty requests, 15,068 Leave of Absence papers, and filled 1,476 Storeroom orders. Accreditation Section The Accreditation Section is responsible for ensuring the department's compliance with more than 400 law enforcement standards established by CALEA, The Commission on Accreditation for Law Enforcement Agencies. This office has led the department through the Enrollment and Self-Assessment Phases of the accreditation process. The department entered the Self-Assessment Phase on May 6, 2010, and had 36 months to demonstrate compliance with the applicable CALEA standards. 211 POLICE ADMINISTRATIVE BUREAU - Administrative Services Program Highlights (continued) During the period of March 17-22, 2012, the department underwent a"Mock" assessment by a team of certified CALEA assessors as part of the ongoing Self-Assessment Phase, and began final efforts to achieve CALEA Accreditation. All aspects of the department's policies and procedures, management, operations, and support services were examined during the "Mock"assessment in preparation for the final on-site Assessment which was to be conducted in the early part of Fiscal Year 2012/13. The Department also launched a"State of the Art"computerized Training Module which was developed by the Accreditation Section in March 2012. This has led to increased training of personnel while decreasing the cost of having officers from outlying districts needing to travel in order to receive the training in Hilo or Kona. The Training Module also allows for computerized capture of associated training materials,test scores, and certifications for recordkeeping purposes. This new training module is expected to increase the department's training hours from approximately 4,500 FY 2011/12 to 7,000 by FY 2013/14. Training Section The Training Section continued to conduct training for the 79th Police Recruit Class which consisted of 23 police officers during the Fiscal Year 2011 —2012. Those officers received a wide variety of field training while riding along with and being evaluated by a Field Training Officer. This training included the practical applications of criminal investigations,principles of police patrol, interview and interrogation, constitutional and citizen's rights, federal, state and county statutes, and other topics pertinent to law enforcement. Along with the recruit class training,the Training Section also conducted over 60 hours of a use of force recall training consisting of a refresher on Arrest Control Techniques,pepper spray instruction, ASP tactical baton and wooden baton techniques. Also during this year,the Police Department provided more than 8,203 hours of instruction and training to its sworn police officers and civilian employees. Those training sessions covered a wide variety of topics selected to meet the department's three primary training initiatives: • To improve the overall quality of services the department provides to the Big Island community,personnel received training on several topics to include: the Americans with Disabilities Act, cultural awareness, domestic violence awareness and the faith- based community, service animals and mobility devices, and people with disabilities. The department also conducted training pertaining to Community Policing philosophies and strategies. 212 POLICE �.....r�..rur..a �.. . ..�. �......� .w�... �...........w,��u.u..uuauaau .,,,�� .a� :...�..uv.. .�..... �.a .a, � , �m.. ,.... ADMINISTRATIVE BUREAU - Administrative Services Program Highlights (continued) • In keeping abreast of the latest investigative techniques and law enforcement trends, personnel from the Criminal Investigations Sections, Juvenile Aid Sections, and Vice Sections attended a wide variety of training courses provided by national recognized presenters. They included drug investigation and deportation proceedings, gambling machines and devices, courtroom testimony and presentation, domestic violence and sexual assault training, and at-scene traffic crash/traffic homicide investigations. The department also sent two officers to become certified polygraph examiners through the Marston Polygraph Academy. • For providing employee development training opportunities to both sworn and civilian employees during this fiscal year,training covered such topics as prevention of workplace violence, discipline, workplace safety, customer service, investigating worker's compensation and accident claims, basic skills for the new supervisor, and ethics. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Public Safety/Health Talks 100% >=95% >=95% Station Tours 100% >=95% >=95% Students&Community Members 6107 >=3600 >=3600 Drug Screening(Sworn Personnel)* 98% 100% 100% Recruitment(%of Staffing Sworn/Civilian) 92.4% 100% 100% Training Hours 8,203 5,566 7,000 Word Processing Center -turnaround time 3.5 Days 10 Days 9 Days FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Finance Section Process Requisitions within the month 94% 85% 85% Fill Special duty requests 95% 90% 90% Collect/reconcile 85%of leave applications within month 90% 85% - Compile a listing of all outstanding leave papers and - 100% 100% distribute to district commanders bi monthly Fill 90%of requests for storeroom supplies within month 98% - 90% * Percentage does not include those sworn personnel unavailable for testing due to extended leave for entire calendar year. 213 POLICE ADMINISTRATIVE BUREAU - Administrative Services Program Expenditures (Special Duty) FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 2 2 2 Salaries and Wages 56,718.78 83,732 73,282 Operations 1,188.00 23,264 36,718 Equipment - - - Program Total 57,906.78 106,996 110,000 Program Expenditures (Administrative Services) FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 264 266 266 Salaries and Wages 6,382,184.55 7,760,831 6,606,891 Operations 7,784,518.71 8,800,009 8,818,570 Equipment 152,269.74 394,700 296,624 Program Total 14,318,973.00 16,955,540 15,722,085 214 POLICE ADMINISTRATIVE BUREAU - Technical Services TECHNICAL SERVICES DIVISION Program Description The Technical Services Division, under the direction of a Police Major, consists of the Traffic Services, Records and Identification, Communications Maintenance, Communications Dispatch and the Computer Sections. The division provides technical assistance on traffic and motor vehicle safety and training; manages the police records and evidence storage; maintains the County's microwave radio system and the installation and maintenance of police mobile radios; administers central dispatch functions and provides technical support to the department's computer software and hardware systems. Program Objectives 1. Process and issue at least 95% of road closure permits within the month received. 2. Issue at least 95% of impound letters to vehicle owners within a week. 3. Issue at least 95% of traffic violation letters to vehicle owners within a week. 4. Process at least 95%of firearms permits within two weeks. 5. Complete at least 95%of requests for mobile radio systems per month. 6. Conduct at least 96 radio site inspections. 7. Process and dispatch personnel to 100% of calls for service received. Program Highlights Communications—Dispatch Center During the 2011-2012 Fiscal Year, the Communications Dispatch Center received 122,753 9-1-1 calls with 21.03% of those transferred to the Fire Department. The total call for service in FY 2012 was 196,282. It should be noted that for February and March 2012, call counts were conducted manually by Hawaiian Telcom (HTI) due to the Solacom conversion. All requests for police service are recorded, logged, assigned by Dispatch personnel using a computer aided dispatch system. Mondays with 30,317 Calls for Service (CFS) and Fridays with 31,401 CFS were shown to be the busiest days during the fiscal year. A total of 203,168 events were documented during this fiscal year. The Communications Center started the 15th Police Radio Dispatch class of six new recruits to replace vacant staff positions. 215 POLICE ADMINISTRATIVE BUREAU - Technical Services Program Highlights (continued) The Communications Center received and processed 466 requests for 9-1-1 recordings from the Office of the Prosecuting Attorney, Police personnel and the public, a 4.07 percent increase over the previous year. The Communications Center continues to work with wireless service providers to enhance the Wireless Enhanced 9-1-1 system deployed in April 2007. During FY 2011- 2012, 28 new towers and 115 new sectors were deployed with the assistance of the Police Department. An audit of 321 cell sites and 1,480 sectors was conducted during this fiscal year. Dispatch continues to edit and add new layers to the Positron mapping system which helps 9-1-1 operators locate callers. The Police Department continues to update the Master Street Address Guide. During the fiscal year, 4,141 transactions were completed. These transactions included change of addresses, insertions/deletions of street records and customer change reports. The Police Department along with Hawaii Fire, contracted with Hawaiian Telcom, Inc. (HTI),the current E9-1-1 Service Provider in the State of Hawaii and Local Exchange Carrier(LEC), to migrate from the current 9-1-1 Emergency Telephone Service (ETS) system to a Next Generation Emergency Services IP Network (ESInet) enabled system for 9-1-1 service. This platform was provided by Solacom Technologies and the system was deployed into both Hawaii Police and Fire Dispatch Centers in February 2012. The Police Department continues to work with HTI and Solacom to address ongoing post- deployment issues. Records and Identification Section During fiscal year 2011-2012, the Records and Identification Section has been experiencing a rapid increase in the amount of firearm permit applications processed, as well as the amount of firearms registrations processed. In the 2011-2012 fiscal year, the Records and Identification Section processed 3,657 firearm permit applications and 7,551 firearm registrations, which is nearly double of what the section processed in the 2005- 2006 fiscal year, which was 1,747 and 3,982 respectively. Please see the chart by fiscal years below, showing the steady increases in the amount of firearm permit applications and firearm registrations. The section accomplished this task, despite working with one less clerk in the section as well as going through the Hawaii County furlough days as required. 216 POLICE ADMINISTRATIVE BUREAU - Technical Services Program Highlights (continued) FIREARMS PERMIT APPLICATIONS AND REGISTRATIONS PROCESSED BY FISCAL YEAR: Fiscal Year Firearm Permit Firearm Registrations Applications 2005-2006 1,747 3,982 2006-2007 1,846 4,144 2007-2008 1,924 4,383 2008-2009 2,580 6,171 2009-2010 2,771 6,418 2010-2011 2,784 5,931 2011-2012 3,657 7,551 Traffic Services Section During 2010-2011 Fiscal Year, the Hawai`i Police Department received $384,423.50 in federal grant funds, which the Traffic Services Section oversees, for traffic enforcement and equipment purchases to improve traffic safety. Police continued efforts to make Big Island roadways safer by using the grant funds to pay for overtime for checkpoints and other enforcement projects aimed at reducing injuries and death in motor vehicle crashes by increasing seat belt use rates, apprehending impaired drivers, and enforcing speed regulations and illegal "outlaw"road racing. Other Traffic Services Section highlights include 89 road closure permits issued, 207 violation letters sent out to motorist, 51 school crossing guard checks conducted, and 90 impound letters sent out to owners of abandoned vehicles. Traffic Services Section also oversees the School Crossing Guard Program and has a total of 31 allocated positions at various elementary schools throughout the Big Island. Computer Center The Computer Center is responsible for interconnectivity between all stations and sub- stations, assuring a secured networking infrastructure, installing and maintaining computer equipment, installing and troubleshooting software systems and providing technical assistance for varying computing issues. During the Fiscal Year 2011 — 2012, we continued with the fiber optic network project, provisioning Ka'u, Captain Cook and Kona stations with increased connectivity. The only remaining station to be provisioned 217 POLICE ADMINISTRATIVE BUREAU - Technical Services Program Highlights (continued) is North Kohala. Mauna Lani, Hale Halewai and Kona Airport are the remaining sub- stations still on the Digital Subscriber Line (DSL) connections. Other projects completed were: • Record Management System(RMS)upgrade from version 11 to 12. • Upgrade of computer equipment in the Communications Dispatch Center. • Acquired and deployed 100 Mobile Data Terminal (MDT) laptops. RADIO MAINTENANCE Radio Maintenance section is responsible for installation, maintenance, inspection and repair of all county owned radio equipment. Radio maintenance also maintains and installs all emergency warning equipment for Hawaii Police Department. The radio shop services and maintains the Civil Defense warning Sirens Island wide. Communications—Radio Shop The radio shop has completed 120% of required radio site inspections, 123% required stations inspections. Radio installations have been accomplished in less than 3 weeks from the date of the request. Repair to Civil Defense sirens have all occurred within a month of a discrepancy report. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Road closure permits within a month 100% >=95% >=95% Impound letters within a week 100% >=95% >=95% Traffic Violation Letters within a week 95% >=95% >=95% Firearms permits within a month 100% >=95% >=95% Install mobile radio stations 98% >=95% >=95% Radio site inspections 122% >=96% >=96% Dispatch to calls for service 100% 100% 100% 218 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Description The Criminal Intelligence Unit(CIU) and Office of Professional Standards (OPS) Division is under the direct management of the Police Chief. It is commanded by a Police Captain and maintains offices in Hilo and Kona. The Criminal Intelligence Unit gathers, maintains, and analyzes intelligence for the purpose of keeping police administrators informed about the extent, nature and characteristics of organized crime activity, drug trafficking organizations, as well as issues dealing with Homeland defense and dignitary protection assistance. The unit is also responsible for conducting criminal history checks for the department. Office of Professional Standards investigates allegations of misconduct by department members. These investigations seek to determine if not only misconduct occurred,but also the underlying reasons for errant behavior on the part of the employee. Investigations are also used to indicate the need for additional training and/or procedural changes. Program Objectives Criminal Intelligence Unit 1. Complete 90%of assignments within 30 days. 2. Complete 90% of criminal history checks of prospective employees of the department employees, as well as other federal, state and local law enforcement agencies within 30 days. 3. Develop, maintain and disseminate intelligence information, which can be utilized to produce no less than eleven(11) criminal investigations per month. 4. Compile,produce, analyze and forward to Police Administrators no less than 32 intelligence reports per month. 5. Provide assistance to other elements within the Police Department either through intelligence briefings on current crime trends and/or through no less than twelve (12) in-service training sessions per month. 6. Conduct four(4)presentations to semi-annual Statewide Inter-County Criminal Intelligence Unit (ICCIU) conferences on major criminal activity within this jurisdiction, along with gathering criminal intelligence from other jurisdictions, which may have a connection to our jurisdiction. 219 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Objectives (continued) Office of Professional Standards 1. Conduct complete and thorough internal investigations seeking a monthly clearance rate of 67%. 2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate of 85%. 3. Conduct no less than two monthly random and unannounced inspections of the different elements within the department to ensure compliance with rules and regulations. 4. Provide no less than three monthly in-service training sessions to other elements within the department to prevent and deter employee misconduct, as well as to ensure procedural compliance in the investigation of employee misconduct. 5. Compile and provide a yearly report to the State Legislature on certain specific aspects of discipline meted out by the department as required by law. Program Highlights Criminal Intelligence Unit(CIU) The Criminal Intelligence Unit provided intelligence information, which in whole or in part led to the initiation of 214 criminal investigations. The unit also submitted 369 intelligence reports. The unit conducted 334 criminal history investigations for prospective department employees, other designated employees, and prospective employees of other county, state, and federal law enforcement agencies. Office of Professional Standards (OPS) The Office of Professional Standards conducted 22 administrative investigations, 53 internal inquiries into actions by police department personnel, and provided 37 in-service training sessions to employees. OPS also conducted 39 Quality Control and Compliance Inspections of various elements of the department to prevent the abuse, misuse, fraud and waste of department resources. 220 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Criminal Intelligence Unit Actual Budget Estimate Other Assignments 100% >=90% >=90% Criminal History Checks 100% >=90% >=90% Numbered Cases 124% >=132 >=132 Intelligence Reports 93% >=384 >=384 In-service Presentations 100% >=144 >=144 Presentations to ICCIU 3 >=4 >=4 FY 2011-12 FY 2012-13 FY 2013-14 Office of Professional Standards Actual Budget Estimate Internal Investigations 100% >=67% >=67% Internal Inquiries 131% >=85% >=85% In-service Presentations 36 >=36 36 Random Inspections 37 24 24 Yearly Legislative Report 1 1 1 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 9 9 9 Salaries&Wages 668,635.55 720,628 715,104 Operations 21,881.35 12,850 13,620 Program Total 690,516.90 733,478 728,724 221 POLICE OPERATIONS BUREAUS Program Description CRIMINAL INVESTIGATION DIVISION The Criminal Investigations Division investigates all crimes of violence, theft, fraud, commercialized vice and narcotics; apprehends perpetrators of these crimes; and it compiles evidence and information for the prosecution of all persons charged with violations of criminal statutes. The division is also responsible for criminal investigations of police officers, while Internal Affairs conducts concurrent administrative investigations. This division is under the command of a Police Captain who oversees the operations of the respective Sections to include the Criminal Investigations Section(CIS)that includes the Crime Laboratory,the Juvenile Aid Section(JAS), and the Vice Section, which includes the"Ice" Task Force (ITF) and the Drug Interdiction Task Force (DITF). Criminal Investigation Section (CIS) The CIS is responsible for the investigation of all major crimes to include homicides, suspicious deaths, assaults,property crimes, identity thefts and fraud. Juvenile Aid Section (JAS) The JAS, under the command of a Police Lieutenant, is responsible for the investigation of cases involving juveniles as victims or perpetrators. Investigations conducted include assaults, property crimes, sexual assaults, domestic violence, gang activity and status offenses. The JAS also maintains two (2) specialized units consisting of the Sex Crimes Unit, specializing in sexual assault investigations, and the Domestic Violence Unit, specializing in domestic abuse cases. The General Detail Detective in JAS is assisted by a Police Officer III. This same unit is also responsible for overseeing Crime Reduction Units (CRU) in which personnel are temporarily culled from other sections in order to detect and investigate gang activity and underage drinking. The Police Officer III position in the unit is assigned to handle and work with a canine (certified scent-oriented canine)that assists police in locating missing children. Prior to October 1, 2010, the Juvenile Aid Section staffed a Sexual Assault Forensic Examiner(SAFE) Coordinator, who was a nurse examiner who specialized in forensic/medical examinations of victims of sexual assault and domestic violence. The SAFE Coordinator also actively recruited other nurses to become certified nurse 222 POLICE OPERATIONS BUREAUS Program Description (continued) Juvenile Aid Section (JAS) continued examiners in the SAFE program to provide these services throughout the island. The Coordinator position is currently vacant due to the retirement of the SAFE Coordinator, however, Sexual Assault Nurse Examiners are still available to assist detectives in conducting forensic examinations on victims of sexual assault. A Victim Services Assistant remains on staff in the East Hawai`i Juvenile Aid Section. The assistant analyzes data on reported crimes of domestic violence and sexual assaults. In addition,the assistant serves as a liaison for the department with social service agencies and victims of family and sexual violence. Vice Section The Vice Section is responsible for the prevention and suppression of all forms of commercialized vice activity, including prostitution, gambling and illegal trafficking of narcotics. Special operations and covert programs are in place to combat the cultivation of marijuana and distribution of illegal drugs on the Big Island. Federal and State grants provide the necessary funding to accomplish our objectives. Vice officers belong to the Statewide Narcotics Task Force and Statewide Marijuana Eradication Task Force and are involved in joint operations with the Drug Enforcement Administration, Bureau of Alcohol, Tobacco and Firearms, Bureau of Immigration and Customs Enforcement,the United States Postal Service and the Federal Bureau of Investigation. The Vice Section is also part of the Hawai'i High Intensity Drug Trafficking Area(HIDTA) Task Force. The Vice Section(s) are augmented with an"Ice" Task Force (ITF) on each side of the island consisting of personnel from within the department. The primary goal of the Ice Task Forces are to identify, disrupt, prosecute and ultimately dismantle street mid- and upper-level drug trafficking organizations dealing crystal methamphetamine ("Ice"). The Area II Vice Section is supplemented with the Drug Interdiction Task Force (DITF), primarily responsible for investigating drug smuggling through the airports and other venues. The DITF is comprised of three (3) officers who are federally deputized to investigate, identify and apprehend individuals and organizations involved in the smuggling of illicit drugs into the County of Hawai'i. 223 POLICE OPERATIONS BUREAUS Program Description (continued) Crime Laboratory The Crime Laboratory performs a variety of physical, chemical, instrumental and microscopic analysis of evidence in connection with crime detection and law enforcement work. In addition, all of the criminalists assigned are required to provide court testimony whenever necessary in both state and federal courts. Patrol Divisions The Patrol Divisions, each under the command of a Police Captain,plan,proactively direct and coordinate functions toward the enforcement of federal, state, and county laws, the prevention of crime, the apprehension and custody of law violators and the development of partnerships between the community and the Hawai'i County Police Department. These divisions include the operating units from each of the police districts, Community Policing, Police Reserve Officers Program and the Traffic Enforcement Unit. The Patrol Divisions continue enforcement efforts through special projects such as sobriety checkpoints, seatbelt/child restraint checkpoints, high-speed enforcement, underage drinking deterrent programs and truancy deterrent programs. These special projects would not have been possible if not for federal and state grant funding. Community Policing Officers Community Policing for Area I is coordinated by a Police Lieutenant and consists of fourteen(14) Police Officer III (PO III)positions. These PO III positions are distributed as follows: (8)—South Hilo, (4)—Puna, (1)—North Hilo and (1)—Hamakua. The Community Policing Officers in Area I operate the mini-stations located at the Clem Akina Park, Mo`oheau Bus Terminal, Holomua Street, Waiakea-Uka Gym and Richardson Beach Park in South Hilo and in Honokaa town in Hamakua. Community Policing for Area II is coordinated by a Police Sergeant and consists of thirteen(13) PO III positions. These PO III positions are distributed as follows: (7)— Kona, (3)—South Kohala, (2)—Ka'u and (1)—North Kohala. The Community Policing Officers in Area II operate the mini-stations located at the Waikoloa Golf Course in South Kohala and Hale Halawai in Kailua-Kona. The School Resource Officer Program consists of six (6) PO III positions. These PO III positions are distributed as follows: (1)—Hilo Intermediate School, (1)—Waiakea Intermediate School, (1)—Honokaa High& Intermediate School, (1)—Pahoa High & Intermediate School, (1)—Kealakehe Intermediate School and (1)—Konawaena Middle 224 POLICE OPERATIONS BUREAUS Program Description (continued) School. These officers are tasked with providing law-related education, law-related counseling and law enforcement duties on their respective school campuses. The Hawai'i Isle Police Activities League (HI-PAL), consists of two (2) Police Officer II positions and(1) Recreation Director position. This proactive program is designed to encourage and engage youths to participate in constructive and supervised athletic activities. The goals of the program are to promote sportsmanship, benevolence, friendship, sociability, good will, tolerance and to provide a meeting place for the promotion of common interest of youths. The HI-PAL program runs activities throughout the calendar year. Traffic Enforcement Unit The Traffic Enforcement Unit(TEU) is comprised of a supervising sergeant and four(4) patrol officers in East Hawai'i and three (3)patrol officers in West Hawai'i. The unit is charged with enforcing traffic laws around the island and with investigating traffic deaths,utilizing specialized skills (i.e., computerized diagramming of accident scenes). Program Objectives 1. To achieve a burglary clearance rate of 30%. 2. To achieve a theft/auto theft clearance rate of 30%. 3. To achieve a robbery clearance rate of 60%. 4. To maintain a sexual assault clearance rate of 80%. 5. To attain at least a 65% service of court documents received. 6. To conduct 720 hard drug investigations (heroin, cocaine and crystal methamphetamine). 7. To recover 60,000 marijuana plants. 8. Crime Lab to achieve an assignment clearance rate of 90%. 9. HI-PAL to serve 60 youths in three age groups for each month and a 36%participation of "at-risk youths" out of all youths served. 10. Community Policing Program to complete at least 24 Problem-solving Activities and 24 Crime Prevention Activities annually through the development of partnerships directed at resolving community-police problems, resulting in the improvement of the quality of life for all citizens. 11. Community Policing Program to complete at least 48 Abandoned Vehicle/Beautification Projects annually through the development of partnerships with the community. 12. To provide at least four D.A.R.E. Curriculum (core classes) and/or training per month through the department's School Resource Officer Program. 225 POLICE OPERATIONS BUREAUS Program Highlights Criminal Investigation Section (CIS) The Area I Criminal Investigation Section (CIS) The Criminal Investigations Sections investigate all major crimes, such as murders, felony assaults, major property crimes and financial crimes. In addition, CIS detectives respond to all reported suicides, child deaths and other deaths with questionable circumstances. During Fiscal Year 2011 —2012, Area I CIS investigated 1,855 crimes. Of those, 683 were burglaries, 389 were thefts and 231 were financial crimes. In comparison with the previous fiscal year, this represents an 18.9 percent increase in the number of burglaries investigated, a 28.3 percent increase in thefts and a 32 percent increase in financial crimes. The overall solution rate was 89.5 percent. Area I detectives investigated two murder cases and nine attempted murder cases. At the end of the fiscal year, one murder and one attempted murder case is pending. The Area II Criminal Investigation Section (CIS) Area II Criminal Investigation Section detectives investigate felony cases in the South Kohala,North Kohala, Kona, and Ka'u districts. During Fiscal Year 2011-2012, Area II CIS investigated 805 crimes. Of those, 274 were Burglaries, 218 were Thefts, and 82 were financial crimes. In comparison with the previous fiscal year, this represents a 26 percent increase in Thefts, with Burglaries and financial crimes remaining the same. The overall clearance rate was 71 percent. Area II detectives investigated two Attempted Murder cases, both of which were solved by the end of the fiscal year. Juvenile Aid Sections (JAS) The Area I Juvenile Aid Section (JAS) During the 2011 —2012 fiscal year, the Area 1 Juvenile Aid Section investigated 698 cases of which 354 were Domestic Violence related. The Area II Juvenile Aid Section (JAS) During Fiscal Year 2011-2012, Area II JAS investigated 506 cases and 245 miscellaneous public incidents that include sexual assaults, domestic violence and other crimes against women, child pornography, and other juvenile-related crimes. 226 POLICE OPERATIONS BUREAUS Program Highlights (continued) In September 2011, Area II JAS received a"tracking" dog donated by the Missing Child Center of Hawaii. The canine "Magnum" is a black Labrador Retriever and has been trained, along with his handler, in scent discrimination to assist in locating missing persons. Vice Section The Area I Vice Section July 2011,Area I Vice Officers arrested a 39-year-old female and a 38-year-old male following the execution of a SW on at residence within the Ainaloa Subdivision, Pahoa, Hawaii, which led to the recovery of 115 marijuana plants being cultivated in an outdoor/indoor grow operation. Also recovered was 643.2 grams (1.4 pounds) dried processed marijuana, 18.5 grams hashish, indoor-grow equipment and other marijuana processing equipment. August 2011, Area I Vice Officers arrested a 61-year-old Honokaa man, following the execution of a marijuana search warrant at his place of residence. This led to the recovery of 596 marijuana plants being cultivated outdoors, 285 marijuana plants being cultivated in an in-door grow operation, a total of 4,420.2 grams (9.7 pounds) dried processed marijuana, indoor growing equipment, a 12 gauge shotgun, and a .22 caliber rifle. August 2011, Following the execution of a marijuana search warrant in the Hawaiian Paradise Subdivision, Keaau, Hawaii, Area I Vice Officers recovered 135 marijuana plants being cultivated in an indoor/outdoor grow operation, 5,185.09 (11.4 pounds) dried processed marijuana, marijuana indoor grow equipment, and two rifles. Two 24-year- old males and a 25-year-old male were arrested. November 2011 to January 2012 Area I Vice Officers conducted an operation within the Hilo area, involving a 46-year-old female selling prescription medication. Utilizing law enforcement officers in an undercover capacity controlled purchases of Hydrocodone (360 tablets), Viagra(4 tablets)were made over this three month period and the 46 year- old female was arrested. January 2012, Area I Vice Officer assisted U.S. Postal Service with a control delivery, within the Hilo area, of a parcel containing 145.1 grams (5.1 ounces) crystal methamphetamine. A 34-year-old male, a 35-year-old male, and a 21-year-old female were arrested for Methamphetamine Trafficking investigation. 227 POLICE OPERATIONS BUREAUS Program Highlights (continued) March 2012, working in an undercover capacity Area I Vice Officers conducted a gambling operation involving an amusement video gaming business establishment in the Hilo area. A 44-year-old male and a 38-year-old female were arrested for Promotion of Gambling. Officers recovered computer gaming devices and $3,265 U.S. Currency for forfeiture. May 2012, Area I Vice Officers executed a narcotics search warrant at a residence in the Orchid Land Subdivision, Keaau, HI. This led to the recovery of 457.3 grams (1 pound) of black tar heroin, related drug paraphernalia, two firearms, and an electric stun gun. A 58-year-old female and a 52-year-old female were arrested. Also, $5,210.00 U.S. Currency was forfeited as a result of this investigation. The Area-II Vice Section The Area II Vice Section initiated 850 drug-related investigations and arrested 201 individuals for 636 charges. In their continued efforts to disrupt the use, distribution, and importation of illegal narcotics into Hawai`i County,the Vice Section also initiated 47 forfeiture investigations in which items valued at approximately$92,000.00 were seized during Fiscal Year 2011-2012. The abuse of pharmaceutical prescription drugs (known as "pharmaceutical diversion") continues to remain an alarming drug threat in the United States and Hawai`i County. It has been reported that pharmaceutical drugs, legally prescribed or diverted, were present in approximately 90 percent of the search warrants executed for illegal narcotics. The most commonly recovered pharmaceutical drugs during these investigations were Oxycodone, Hydrocodone, Methadone, and illegal steroids. In November 2011, Area II Vice Officers along with officers from the Special Enforcement Unit, executed a search warrant at a warehouse in Kailua-Kona. There were several legitimate business establishments being operated from the warehouse; however, the upstairs portion was converted into living quarters and was occupied a 48-year-old male who was employed as the building's maintenance employee. Upon execution of a search warrant, officers recovered a total of approximately 7.7 pounds of crystal methamphetamine,the bulk of which was packaged in five vacuum-sealed packages and located within two safes that were hidden from plain view. Officers also recovered 228 POLICE OPERATIONS BUREAUS Program Highlights (continued) several ziploc packets containing smaller amounts of packaged methamphetamine, a small amount of marijuana, and paraphernalia associated with methamphetamine distribution. In addition, $3,161.00 in US Currency, two flat screen televisions, a digital video surveillance system, three computers, one Ipad2, numerous collectible comic books, numerous collectible baseball cards, an air compressor, and a BMW vehicle were seized for forfeiture. The suspect was arrested and charged for six counts of Methamphetamine Trafficking in the First Degree, four counts of Drug Paraphernalia, and one count of Promoting Detrimental Drugs in the Third Degree. These cases were later adopted by the Drug Enforcement Administration, and the suspect is currently in federal custody awaiting trial. Crime Lab The Crime Lab consists of a supervising criminalist III,two criminalists II, and two evidence specialists that were converted from grant funded to permanent civil service positions in January 2012. The evidence specialists assisted in 140 call-out incidents that include crime scenes, traffic fatalities, autopsies, and specialized evidence processing. In addition to the call- outs,the evidence specialists conducted inservice training for HPD personnel, completed 211 examinations of evidence for latent fingerprints and 37 examinations for the presence of biological evidence. The criminalists conducted inservice training for HPD personnel, completed 698 drug analyses, 490 latent examinations, 50 firearms test fires, and 2 serial number restoration cases. The Crime Lab completed 1,488 cases assigned in this fiscal year, not including work at crime scenes. In Fiscal Year 2011 —2012, the Crime Lab received a Coverdell Forensic Science Improvement grant of$13,300 for training, equipment, and services. With the grant funds: two criminalists attended the American Society of Crime Laboratory Directors/Laboratory Accreditation Board(ASCLD/LAB) Internal Auditor training; a licensed contractor disposed of accumulated hazardous laboratory chemicals; Kevlar fill was purchased to replace the older cotton fill in the firearms test firing box; a handheld laser distance measuring tool for crime scene processing, an upgraded computer with software for latent fingerprint documentation, and an upgraded digital SLR camera with accessories was purchased to improve the quality of Crime Lab services. 229 POLICE OPERATIONS BUREAUS Program Highlights (continued) Patrol Divisions The South Hilo Patrol Division During the fiscal year 2011 —2012, South Hilo Patrol served 3,986 court documents, which includes bench warrants,penal summons, subpoenas and retraining orders, as compared to 4,183 the previous year, a decrease by 3 percent. There were 441 major traffic accidents in South Hilo this fiscal year as compared to 409 the previous fiscal year, an increase of 5 percent. In the area of traffic enforcement,there were 415 DUI arrest as compared to 414 the previous year, an increase of.2 percent. Traffic enforcement resulted in the issuing of 1,663 speeding citations, 934 seatbelt citations, and 658 unsafe vehicle citations. For the year a total of 13,356 citations were issued as compared to 15,745 the previous year, a decrease of 12 percent. South Hilo communities experienced an increase in robberies, burglaries and thefts. There were 28 reported robberies this fiscal year as compared to 20 reported last year an increase of 40%. Burglaries totaled 367 as compared to 266, an increase of 41%. Thefts increased from 1,880 to 2,195, an increase of 16%however the clearance rate of thefts increased from 47 percent to 51 percent. The majority of thefts are related to shoplifting, predominately at the Prince Kuhio Plaza. Reported sexual assault cases decreased from 87 the previous fiscal year to 81 this fiscal year, and assaults also decreased 11% from 483 to 434, however,there were four attempted murder cases this fiscal year as compared to one last fiscal year. South Hilo Patrol officers are committed to upholding the department's core values, mission and vision statements. Their dedication and commitment is exhibited in their daily and seemingly routine investigations. The protection of life is priority one, as demonstrated in the following incident: On May 13, 2012, officers responded to a disturbance involving gunshots in a residential area in Hilo. Upon officers arrival the suspected gunman was immediately identified and arrested. This allowed officers to continue a search of the residence where they discovered a 55 year old female laying motionless on the kitchen floor in a pool of blood. An officer quickly acted; first applying direct pressure to immediately stop the heavy bleeding of the victim's right thigh and directed another officer to assist in applying 230 POLICE OPERATIONS BUREAUS Program Highlights (continued) direct pressure to stop the bleeding from the victim's left knee by using an apron that was hanging on the wall. After applying direct pressure a tourniquet was applied to both legs to further stop the bleeding. He checked her vital signs and noted that the victim's skin was pale and cold to the touch. He noted that the victim was going in and out of consciousness and that her conversation was muddled and intermittent. He also observed the victim's eyes rolled back several times. For 22 minutes the officer continued to provide reassuring conversation to the victim who believed she was going to die. The victim suffered multiple gunshot wounds to her left shoulder, right hand, left knee, and right thigh and was medivacked to a medical facility on Oahu. As described in official police reports and eye witness accounts,the officer's immediate and calculated actions of stabilizing the gunshot injuries and displaying comforting compassion toward the victim was critical in saving the victim's life. The officer was later recognized as the Hawai`i Police Department's Officer of the Year by the Hawai`i State Law Enforcement Officers' Association. The Puna Patrol Division The Puna District encompasses approximately 683 square miles, it is bordered by the South Hilo District to the North and the Kau District to the South. There are 49 Police Officers, 4 Sergeants, 1 Lieutenant and 1 Captain assigned to the Puna District. During the fiscal year, a Lieutenant retired and was replaced by a newly promoted Lieutenant who was assigned to the district in January of 2012. Community Policing Officers (CPO) in Puna partner with ten neighborhood watch's in crime prevention, community awareness and problem solving. The CPO's also worked with local businesses and farmers to established the Keaau Agriculture Watch in response to agricultural thefts and illegal hunting in the Keaau area. Some of the largest land owners and farm groups in the area such a W.H. Shipman, ML Macadamia Orchards and Ohana Banana are part of the watch. As a proactive response to burglaries in lower Puna, officers began a targeted burglary interdiction program during the holiday season to address burglaries in the Hawaiian Paradise Park subdivision during the months of December 2011 and January of 2012. 231 POLICE OPERATIONS BUREAUS Program Highlights (continued) Community Police Officers as well as Patrol Officers did concentrated and directed enforcement within Hawaii Paradise Park. Officers also did highly visible patrols on all major roadways leading into and out of the subdivision. Burglary trends were established and burglaries in that area decreased nearly 70%, from 19 reported burglaries to 6 compared to the same period the year prior. Overall, criminal cases initiated increased slightly by 3%or 196 cases in the fiscal year 2011-2012 as compared to the previous year. There were 6,461 cases initiated in 2011- 2012 as compared with the previous year. For the fiscal year, burglaries increased by 11%, 373 as compared to 333 the previous year, financial crimes increased by 5%, 166 as compared to 158 the previous year, and thefts were up by 5%, 793 as compared to 754 the previous year. Our burglary clearance rate is up 4%, 28% as compared to 24% for the same period last fiscal year. The North Hilo Patrol Division In Fiscal Year 2011 —2012,the North Hilo District had a decrease in reported burglaries, responding to six burglary report compared to eight the year before. Of the six burglary investigations 3 were cleared. Theft cases also, showed a decrease from 65 to 29 cases. Officers were able to clear 7 of the theft cases. The district logged 35 major traffic accidents, five fewer than the previous year. Along with the decrease in major traffic accidents the North Hilo district did not record any traffic fatality. During the year the construction work in the three gulches (Maulua, Laupahoehoe, and Kaawalii) continued with its efforts to try and solve the problem with falling rocks and landslides in the gulches. This activity did cause travel time delays and some inconveniences for the motorist. Some of the major community events occurring in the North Hilo district were the Annual Laupahoehoe Point Memorial event which brings the entire community together for a poignant reminder of the devastation caused by the 1946 tsunami. Students from Laupahoehoe School contributed to the park with beautification projects after the ceremony. The Annual Laupahoehoe Point Music Festival saw another great turnout with over 1,500 people enjoying a day of music and family fun. Both of these events were attended by the district Community Policing Officer who helped to make the events a safe, drug free, and joyful occasion. 232 POLICE OPERATIONS BUREAUS Program Highlights (continued) The Hamakua Patrol Division During the 2011-2012 Fiscal Year the district saw a changing of command in January with the transfer of the Captain from the Hamakua/North Hilo district to the Criminal Investigation Division in Hilo. The Captain's position was filled by a Captain who transferred from the North Kohala District. During this Fiscal Year Honokaa High School also saw the return of a School Resources Officer. The Officer filled the vacant position after being transferred from his last assignment in South Hilo as a Motor Patrol Officer. Since his appointment he has worked with the school administrators and facility to reduce incidents of bullying,truancy,thefts, and drug activity. Hamakua police ended the 2011 —2012 Fiscal Year with an increase in burglaries, having 23 reported cases compared with 18 from the previous fiscal year. 8 of the burglaries were cleared for a clearance rate of about 35 percent. There were 77 thefts reported compared to 86 from the previous year, a decrease of about 9.5 percent. Of the 77 reported thefts cases, 24 were cleared for a 32 percent clearance rate. Traffic enforcement was a focal point in the Hamakua District and, although traffic enforcement efforts were higher from the previous fiscal year, major traffic collisions also increased with 64 major accidents reported this year compared with 41 in 2010— 2011, but there were no traffic fatalities recorded for the year. Some of the major community events that occurred in the district included the annual Western Week Parade and block party, Honokaa Peace Day Fair, American Cancer Society Relay for Life and the Honokaa High School Homecoming Celebration. The Kona Patrol Division The Kealakehe Police Station serves as the main station for the Kona Patrol Division and houses a cellblock detention section and an evidence section. During the Fiscal year 2011-2012,the Kona Patrol clerks processed 2,906 Firearms registrations,to include handguns, rifles, and shotguns. Of these registered firearms, 1,679 were imported from outside of the state. 233 POLICE OPERATIONS BUREAUS Program Highlights (continued) The evidence section, which is staffed by two evidence custodians, is responsible for the storage and preservation of over 80,000 pieces of evidence recovered in criminal investigations. The preservation of these pieces of evidence is critical to the successful prosecution of these criminal cases. Kona Patrol welcomed 19 new police officers who graduated from the police recruit program in December 2011. Kona Patrol officers responded to over 3,400 criminal complaints and over 15,000 calls for service related to non-criminal complaints such as minor nuisances or persons needing assistance. They also issued 18,428 citations, of which 2,363 were for speeding violations. In a department-wide effort to combat distracted driving, Kona Patrol officers issued 981 citations for using an electronic device (cell phone)while driving. In addition, 410 drivers were arrested for suspicion of driving while under the influence of alcohol or drugs. The Kona District received 3,912 court documents, of which 2,477 of these documents were served. The Kona Community Policing Unit is headed by a police sergeant and consists of two school resource officers and six community policing officers, and a sergeant. They focus on addressing community-related issues in the North and South Kona areas. Their responsibilities also include bike patrol in the Ali`i Drive area and beach sweeps to ensure the safety of the tourist community and businesses and to address the growing amount of transient homeless persons attracted to the warm climate. Their problem- solving efforts include spearheading neighborhood watches and Crime Reduction details. The Kona Patrol Special Enforcement Unit(SEU) comprises of officers from patrol and community policing. They focus on crime analysis and identification of persons of interest directly related to crime trends in the Kona area, ranging from car break-ins at Ho`okena Beach Park to burglaries in the Holualoa area. This task-force type unit also works closely the Area II Vice and Criminal Investigation Section. During Fiscal Year 2011-2012, SEU initiated 188 investigations, resulting in 114 felony charges and 48 felony arrests. A Detective, who supervises SEU, was honored as the 2012 Hawaii Police Department's"Top Cop" for his efforts with the Kona Special Enforcement Unit. 234 POLICE OPERATIONS BUREAUS Program Highlights (continued) The South Kohala Patrol Division The South Kohala Patrol district encompasses 699 square miles between the North Kohala District at Kiowa and the Kona District at Kauai Point. There are approximately 14,000 residents within the district, which include residents of the Hawaiian Homelands in Waimea and unincorporated Kawaihae areas. The district is beginning to see an influx of housing projects that include the Waikoloa Village Hooko Housing Project, Waimea Town Hawaiian Homes project slated for approximately 450 new homes, and Community Condominiums and Resident housing near the Mauna Lani Hotel. The South Kohala District also has six major hotel resorts and three beach parks. South Kohala Patrol currently consists of 23 patrol officers, 3 community policing officers, 1 police operations clerk, 3 sergeants, 1 lieutenant and 1 captain. During Fiscal Year 2011-2012,there was a decrease in some major crime activity. There was one Manslaughter incident, compared to one Murder incident last fiscal year; two Robbery incidents in comparison to three last fiscal year; and 47 Assault incidents in comparison to 64 incidents last fiscal year. There was also a slight decrease in property crimes. Stolen vehicles were down at 15 compared to 21 the previous fiscal year; Criminal Property Damage incidents were down at 80 compared to 99 the previous fiscal year; Shoplifting incidents were down at 44 incidents compared to 72 the previous fiscal year; and Unauthorized Entry into Motor Vehicle incidents were down at 77 compared to 124 the previous fiscal year. There was an increase in financial crimes, with 97 as compared to 32 the previous fiscal year. Theft incidents increased to 266 as compared to 244 the previous fiscal year and Burglaries increased to 40 incidents as compared to 37 the previous year. This increase can somewhat be attributed to the economy and unemployment. Patrol officers cleared 26 of the 97 reported financial crime investigations; 84 of the 266 Theft incidents; and 13 of the 77 Burglary incidents. Drug-related incidents decreased to 53 incidents as compared to 62 the previous fiscal year. South Kohala patrol officers issued 5,778 traffic citations and arrested 59 impaired drivers. Officers also investigated 166 major traffic accidents and 365 minor traffic accidents. Roadway construction and improvements were done on Route 200/Saddle Road and Route 190 near the 12 to 14 mile markers. These improvements attributed to 235 POLICE OPERATIONS BUREAUS Program Highlights (continued) the increase of traffic activity and reported traffic incidents. There were five traffic fatalities occurring in the areas of Kawaihae Road, Queen Kaahumanu Highway and Saddle Road. The most significant events that occurred in the district were: • In the early morning of May 15, 2011,police responded to a shooting on Alaneo Street in Waimea. A male party was shot in the left leg, and the suspect fled on foot. The suspect was later apprehended and arrested for Attempted Murder. The suspect was charged with Assault in the Second Degree, Assault in the First Degree, and Reckless Endangering. • On October 18, 2011, in the early morning hours, police responded to a report of a 68-year-old female who drove her vehicle through the front area of a local mini- mart. A 29-year-old attendee sustained injures from the incident. The suspect fled the scene and was later apprehended. The suspect was charged with Negligent Injury and Leaving the Scene of an Accident. • On January 13, 2012, a Waimea family took a 3-year-old toddler to the Waimea Fire Station indicating that the child had drowned in the bathtub. Investigation revealed that the 3-year-old was a victim of abuse. The 3-year-old died at the hospital and a Manslaughter investigation was initiated. A 37-year old Waimea man was charged in the incident for Manslaughter and two counts of abuse. Community Policing officers hosted or participated in a number of events in the Waikoloa and Waimea areas,to include outreach programs, Keiki ID, various community sponsored events, health and safety fairs hosted by various groups, annual celebrations, and parades that include the Waimea Christmas Parade. The North Kohala Patrol Division During Fiscal Year 2011-2012,the North Kohala District experienced an increase in the number of reported Burglaries (15 cases compared to 14 cases last fiscal year), Assaults 30 cases compared to 22 cases last fiscal year), and Thefts (87 cases compared to 65 cases last fiscal year), which were attributed and correlated to the slight increase of drug activity. 236 POLICE OPERATIONS BUREAUS Program Highlights (continued) In efforts to address the increase of drug activity,North Kohala Patrol officers participated in the execution of three search warrants, which resulted in three adults being arrested for numerous drug offenses and the forfeiture of$391.00. The total number of traffic accidents decreased slightly from 75 reported accidents to 71 reported accidents, with one resulting in a fatality in which the operator of a motorcycle passed multiple vehicles at a high rate of speed on Route 270 (Akoni Pule Highway), lost control of the vehicle, ran off the roadway, and collided with a traffic sign. Renovations were completed at the North Kohala Police station to comply with the ADA (Americans with Disabilities Act)requirements. In addition, bullet-resistant glass was installed in the lobby area for additional security. The "Kohala Grad Night Project" in its third year was again a huge success, with almost 100 percent participation. The North Kohala Community Policing officer participated with the community in annual events to include the Kamehameha Day Parade, Skate Day, Easter Egg Hunt, and Toys for Tots. In partnership with Kohala Elementary School,the DARE curriculum was taught to 70 students. A Police-community meeting was held at the Kohala Intergenerational Center whereby members of the community voiced their concerns to the Police Chief and his command staff. The Ka'u Patrol Division During Fiscal Year 2011-2012, Ka'u Patrol officers investigated 77 major traffic accidents, an increase from the 69 investigated in Fiscal Year 2010-2011. Traffic enforcement was a focal point as officers issued over 2,900 citations, of those 592 were for speeding and 207 were for Seatbelt or Child Restraint. Emphasis on traffic enforcement remains an important factor in addressing the number of major traffic accidents and plays an important part in keeping our roads safe for our community members and visitors alike. Ka'u Patrol investigated over 1,300 incidents in the Kali District. Officers investigated 76 Burglaries, an increase of 59 cases the previous fiscal year. Theft and Unauthorized Entry into Motor Vehicle cases also rose from 168 to 199. Well established and active 237 POLICE OPERATIONS BUREAUS Program Highlights (continued) Neighborhood Watch groups in the Discovery Harbour and the Hawaiian Ocean View Estates Subdivisions continue to be vital in keeping our communities safe. The most significant events occurring during Fiscal Year 2011-2012 were: • From February through July 2012, a Burglary Detail comprised of two Ka'u patrol officers to combat a rising Burglary and Theft rate in the district. In cooperation with other Ka'u Patrol officers and detectives from the Area II Criminal Investigation Section, they made over 60 arrests and recovered stolen property from a number of Burglaries and Thefts. Aided by information from this detail, the Prosecuting Attorney's Office obtained a nuisance abatement order against a number of individuals residing on a property in the Hawaiian Ocean View Estates Subdivision where drugs were being exchanged for stolen property. This order essentially evicted them from this property. As the detail concluded, Burglaries dropped from a high of 12 in the month of January 2012 to one in June 2012. • In December 2011, Ka'u Patrol officers and Area II Vice officers conducted an enforcement project which resulted in 10 drug, firearms, and forefeiture cases being initiated. Community Policing Officer(CPO)/School Resource Officer(SRO)/HI-PAL Programs During the fiscal year, our Community Police Officers, School Resource Officers and Hi- PAL staff continued to pursue partnerships with community groups in a collaborative effort to address substance abuse, homelessness, mental health issues, crime, homeland security, lack of youth activities and numerous other issues. The Community Policing Section strengthened its Bicycle Patrol numbers with the addition of four(4), in-house, Law Enforcement Bicycle Association(LEBA) certified instructors. There are a total of 30 certified officers island wide, including three (3) sergeants and a lieutenant. The Area I Community Policing Section has effectively used the bike patrol presence to address street level crime in Downtown Hilo, Pahoa Town and at community events. The Area II Community Policing Unit was tasked with the implementation of the Special Enforcement Unit and Bicycle Patrol to address reoccurring problems,public complaints, 238 POLICE OPERATIONS BUREAUS Program Highlights (continued) special events, and property crimes in Kona.The re-introduction of the Bicycle Patrol has been a welcome sight in Kailua Village and at special events. The Bicycle Patrol has developed a close working partnership with the community, businesses and visitors to Kailua-Kona. The Kona Bicycle Patrol enhances the bicycle patrols that began in East Hawai`i during the previous fiscal year. Officers on Bicycle Patrol address liquor enforcement, drug enforcement,traffic enforcement, parking problems, public nuisances,pedestrian safety and safety of our visitors—especially on days when the cruise ships arrive. Bicycles give officers the advantage of speed, stealth and the ability to conduct surveillance. Bicycle Patrol reinforces the department's Vision Statement of providing a safe place to live, visit and conduct business. Our School Resource Officers are stationed at six (6) intermediate schools throughout the island and also reach out to students at many feeder schools. The school is considered a community within a community, and with law enforcement present, it becomes a more complete community. The School Resource Officers wear three (3)hats: law enforcement officer,teacher and counselor. They deal with crimes on campus,teach classes to students,provide presentations when requested and act as liaisons between the school and the police department. These officers continue to provide D.A.R.E. classes, law-related training, counseling and mentoring to students daily and are involved in school intramural activities. 239 POLICE _ _ a. . „. a. . ..d. . _.. OPERATIONS BUREAUS Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Criminal Investigation Section Robbery Clearance Rate 44.4% 60% 60% Juvenile Aid Section Sexual Assault Clearance Rate 74.9% 80% 80% Vice Section Hard Drug Cases 765 >=760 >=760 Crime Laboratory Assignment Clearance Rate 83% 90% 90% HI-PAL Participation in 5-8 age group 1,322 >=240 >=240 Participation in 9-12 age group 1,663 >=240 >=240 Participation in 13-17 age group 1,437 >=240 >=240 "At risk"Youth Participation 44% 30% 30% Presentations/Clinics 30 24 24 Community Policing Program D.A.R.E Curriculum or In-Service Training 196 48 48 Problem Solving Activities 504 24 24 Crime Prevention Activities 338 24 24 Abandoned Vehicle/Beautification Projects 177 48 48 Traffic Enforcement Unit(TEU) DUI Checkpoints 83 >=84 >=84 DUI Arrests 287 n/a* n/a* Roadside Screening 91 >=72 >=72 Moving Citations 7,727 n/a* n/a* Regulatory Citations 3,781 n/a* n/a* Departmental(Island-wide)Measures DUI Arrests 1,403 n/a* n/a* Traffic Citations Issued 60,967 n/a* n/a* Burglary Clearance Rate 17.5% 30% 30% Theft/Auto Theft Clearance Rate 35.3% 30% 30% Court Documents 38.36% 65% 65% n/a*=Statistical information,no projected numbers provided as the department does not support a quota system for citations or arrest. 240 POLICE OPERATIONS BUREAUS Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Operations Bureau Actual Budget Request Number of Positions 441 441 441 Salaries and Wages 27,825,630.91 29,383,960 30,452,570 Operations 2,301,116.34 2,216,374 2,266,278 Program Total 30,126,747.25 31,600,334 32,718,848 HI-PAL Number of Positions 3 3 3 Salaries&Wages 169,591.94 178,472 179,468 Operations 24,719.98 17,500 17,500 Program Total 194,311.92 195,972 196,968 241 POLICE MISCELLANEOUS Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request JPO Supplies - - - Investigating Cause of Death 464,867.96 460,000 460,000 Training Account 113,020.53 120,000 120,000 Police Sobriety Test 94,917.00 90,000 90,000 Byrne Memorial Grants(County Match) - 28,750 28,750 Asset Forfeitures 46,599.42 500,000 500,000 Police Private Contributions - 20,000 20,000 Total Miscellaneous 719,404.91 1,218,750 1,218,750 242 POLICE GRANT REVENUES Program Description To continue active efforts in obtaining funding through Federal- and State-Sponsored Grants to augment the department's budget in the areas of: 1. To continue providing for Community Relations, DARE and Youth Programs. 2. To provide Investigative Operations personnel with specialized training and equipment dealing with Drug Enforcement. 3. To provide necessary equipment, manpower,training and for public education in dealing with Traffic Enforcement, to include speeding violations, drunk driving, seatbelt enforcement and motor vehicle occupant protection. 4. To provide personnel and SAFE nurses with the necessary equipment,training and supplies to deal with sexual assault and domestic violence. Program Objectives 1. HI IMPACT (Hawai'i HIDTA $125,000) - To combat the methamphetamine (ICE) problem in the County of Hawai'i by conducting various sting operations. 2. Statewide Narcotics Task Force (State Department of the Attorney General $125,000) - For multi jurisdictional task force programs that integrate federal, state and local drug law enforcement agencies and prosecutors for the purpose of enhancing inter- agency coordination and intelligence gathering and facilitating multi jurisdictional investigations. 3. Occupant Protection(State Department of Transportation $72,000) - To conduct seatbelt enforcement and child restraint roadblocks. 4. High Speed Enforcement (State Department of Transportation $98,050, funding to provide for additional enforcement dealing with speeding violations. 5. Click-It-or-Ticket(State Department of Transportation $19,000) - To reduce fatalities and injuries to front and rear seat occupants under the age of 17 by increasing seatbelt usage and awareness of state laws. 6. Roadblock Program (State Department of Transportation, Sobriety Checkpoint $155,000)to conduct DUI roadblocks to minimize fatalities and injuries. 7. Traffic Investigation(State Department of Transportation $30,000) - To reduce the number of alcohol-related fatalities and injuries, increase public awareness, and provide a constant deterrence against drunk driving. 8. Aggressive Driving Projects (State Department of Transportation $37,000) - To reduce the number of alcohol-related fatalities and injuries, increase public awareness and provide a constant deterrence against impaired driving. 9. Data Records (State Department of Transportation $78,000) - To establish a statewide traffic data system and to ensure compliance with national standards. 243 POLICE GRANT REVENUES Program Objectives (continued) 10. SAFE Standby Pay (State Department of the Attorney General $40,000) - To improve the department's response to violent sex crimes, physical abuse and crimes of violence against women. 11. SAFE Training (State Department of the Attorney General $55,000) - To improve the department's ability to respond to violent crimes against women primarily sexual assault, with associated domestic violence and physical abuse. 12. Specialized Investigative Training (State Department of the Attorney General $55,000) - To improve the department's ability to respond to violent crimes against women through ongoing specialized training of the JAS detectives. 13. Justice Assistance Grant (U.S. Department of Justice $125,000) - To provide technological improvement and training that will benefit law enforcement and the prosecution of cases. 14. Distracted Driving(State Department of Transportation$37,917)—To reduce the number of drivers using an electronic mobile device while operating a motor vehicle by conducting checkpoints and issuing citations. 15. Youth Deterrence (State Department of Transportation $23,000)—To reduce the amount of underage individuals operating a vehicle after consuming alcohol and illegally drinking in public areas. 16. Department of Health—Tobacco Sting (State Department of Health$8,000)—To provide continued enforcement of the State Law Prohibiting Alcohol Sales to minors in the County of Hawaii. 244 POLICE GRANT REVENUES Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 3 0 6 Salaries and Wages - - - Operations 1,491,802.27 3,072,050 2,989,967 Equipment - - - Program Total 1,491,802.27 3,072,050 2,989,967 245 POLICE POLICE Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Police Chief 1 1 1 Deputy Police Chief 1 1 1 Assistant Police Chief 3 3 3 Accountant I 1 1 1 Accountant III 1 1 1 Accountant IV 1 1 1 Account Clerk 5 5 5 Assistant Clerical Supervisor 1 1 1 Clerical Services Supervisor I 1 1 1 Clerical Services Supervisor II 2 1 1 Clerk III 23 23 23 Clerk III(Temp) 2 2 2 Community Based Traffic Safety Coordinator 1 1 1 Criminalist II 2 2 2 Criminalist III 1 1 1 Custodian-Groundskeeper I 4 4 4 Custodian-Groundskeeper I(1/4T) 4 4 4 Custodian-Groundskeeper I(1/2T) 1 1 1 Information Systems Analyst V 1 1 1 Information Systems Analyst IV 1 1 1 Detective 41 41 41 Fingerprint Classifier II 1 1 1 Fingerprint Technician 1 1 1 Firearms Registration Clerk 1 1 1 Human Resources Technician I 1 1 1 Human Resources Program Specialist 1 1 1 Police Cadet(Hrly) 24 24 24 Police Captain 11 11 11 Police District Operations Assistant - 1 1 Police Documents Clerk 1 1 1 Police Evidence Custodian 4 4 4 Police Evidence Specialist I(Temp) 2 - - Police Evidence Specialist I - 2 2 Police Investigative Operations Clerk 6 6 6 Police Lieutenant 21 21 21 Police Major 4 4 4 Police Officer III(Temp) 30 30 30 Police Officer II 315 315 315 Police Officer I(Temp) 43 43 43 Police Operations Clerk 6 6 6 Police Radio Dispatcher III(Temp) 6 6 6 Police Radio Dispatcher II 34 34 34 246 POLICE POLICE Personnel Position Summary (continued) Police Records Analyst 1 1 1 Police Records Clerk 9 9 9 Police Sergeant 35 35 35 Polygraph Examiner 1 1 1 Public Relations Specialist 1 1 1 Radio Technician I 4 4 4 Radio Technician II 1 1 1 School Crossing Guard(1/4T) 40 40 40 Secretary 5 5 5 Secretary to the Chief of Police 1 1 1 Senior Account Clerk 1 1 1 Senior Clerk-Stenographer 2 2 2 Senior Police Records Clerk 1 1 1 Sexual Assault Forensic Nurse Coordinator 1 1 1 Storekeeper 1 1 1 Storeroom Clerk 1 1 1 Supervising Police Radio Dispatcher 4 4 4 Victims Services Assistant(Temp) 1 1 1 Total 720 720 720 247 This page intentionally left blank 248 PROSECUTING ATTORNEY PROSECUTING ATTORNEY DEPARTMENT SUMMARY Mission Statement The Office of the Prosecuting Attorney pursues justice with integrity and commitment. Department Goals 1. To strive for just disposition of criminal cases and promote public safety and order through timely, efficient, and effective prosecution. 2. To ensure that victims and witnesses of crimes are treated with respect, courtesy, and sensitivity in their cooperation with criminal prosecution. 3. To improve the criminal justice system by identifying areas of need and working collaboratively with other criminal justice agencies and the community. 4. To encourage and promote crime prevention and early intervention initiatives to improve the quality of life on the Big Island. 5. Identify,promote and implement new and innovative approaches to solving crime problems. Funding Source and Position Count General Fund $ 5,849,461 General Fund 83 Grant Revenue $ 2,135,000 Grant Revenue 29 Other $ 250,000 Other - Total Budget: $ 8,234,461 Total Number of Positions 112 249 PROSECUTING ATTORNEY � .,,.N���.. _.....��.�, Mew..�.w, m ..v....�.� �ro � mz.,..ro_ a__..._......a�.. .,...Wm. n...... ....vu .. .., GENERAL PROSECUTION Program Description The Office of the Prosecuting Attorney is charged with the duty to see that the laws are faithfully executed and enforced within the County of Hawai`i. Violations of State and County laws, ordinances, rules and/or regulations are prosecuted on behalf of the community. The deputy prosecuting attorneys prosecute cases in the Family Courts, seven District Courts and four divisions of Circuit Courts in Hawai`i County. This involves all criminal matters including preliminary hearings, grand jury sessions, arraignment calendars, motions,hearings, pretrial conferences and trials. In addition, they handle all appeals before the Hawai`i Appellate Courts as well as the Federal Appellate Courts. Deputy prosecutors screen all criminal referrals made by police and other law enforcement agencies and are available 24 hours per day seven days a week for juvenile detention and felony conferrals. The Office continues its efforts to attend to the needs of victims and witnesses as they go through the criminal justice process. The Office seeks victims' input for and notifies victims of case disposition. The Office provides training for staff to maintain and improve their specialized skills. In addition, the Prosecuting Attorney deputies and staff provide training for police recruits and refresher training for police officers as well as to other law enforcement agencies and community organizations. The Deputy Prosecutors participate in career fairs and job shadowing and prepare appropriate educational presentations to students and faculty on the justice system, careers as a prosecutor and the risks and consequences of involvement in illegal activity. In an effort to reduce crime and promote public safety the Office is actively involved in several initiatives that address juvenile delinquency and promote community involvement in identifying and addressing public safety issues. The Office is actively supporting the Big Island Juvenile and Adult Drug Court and Adult Mental Health Jail Diversion Program. In addition, we are collaboratively working to address elder issues and establish the Big Island Juvenile Intake and Assessment Center. These programs strive to balance the individual service needs of the individual,the legal requirements of the courts, and the safety needs of the community. Whenever possible, the Office seeks funding for specialized units and demonstration projects. 250 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Objectives Core prosecution and victim services: 1. Attend all courts in the County and prosecute all violations of State and County laws, ordinances and regulations. 2. Maintain a professional, dedicated and trained staff to carry out the duties of the Prosecuting Attorney as defined under the County Charter. 3. Attend to the needs of victims and witnesses as they go through the criminal justice system to include providing case information, assistance with restitution and crime victim compensation and referrals to appropriate agencies. 4. Expand criminal case processing improvements utilizing technology within the office as well as among criminal justice system partners. 5. Expand implementation of the Document Management System to generate 50% of discovery electronically. 6. Provide statewide Traffic Safety Resource Prosecutor to develop effective enforcement strategies to reduce highway offenses and traffic crashes. 7. Continue the Elder Abuse and Fraud project to address neglect, physical abuse, sexual abuse and financial exploitation of our elderly community. Improving the criminal justice system: 1. Coordinate two training/educational workshops to improve the criminal justice system. 2. Meet quarterly with the Hawai`i County Police Department to discuss joint initiatives,policies, and procedures to improve investigations and prosecutions. 3. Meet monthly with the police, courts, Children's Justice Center, Sexual Assault Nurse Examiners (SANE), Department of Health, service providers and others to improve handling of domestic violence, child abuse and sexual assault cases. 4. Meet quarterly with Hawaii criminal justice agencies to discuss appropriate interventions and consequences for offenders. Community initiatives to promote crime prevention and intervention and other efforts: 1. Support juvenile delinquency prevention and intervention initiatives. 2. Support domestic and family violence prevention and intervention initiatives. 3. Support neighborhood watch and other community based crime prevention and education initiatives. 4. Coordinate two training/educational workshops to promote crime prevention and early intervention initiatives. 5. Support the Committee on the Status of Women, formerly under the Mayor's Office. 251 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights Traditional prosecution: 1. Processed 19,852 in-custody, bailout and referral cases 2. Serviced 1,966 calendars for circuit court, district court, family court, drug court and mental health court for Hilo, Kona, Puna, S. Kohala,N. Kohala, Hamakua and Ka'u. 3. Participated in State Asset Forfeiture program as a means of discouraging illegal activity. Received a percentage of proceeds totaling $9,436. 4. Filed 183 Grand Jury cases and information charged 159 cases reducing time spent for approximately 695 police, government employee, and civilian witnesses. 5. Issued 780 administrative subpoenas. Victim Services: 1. Opened 2,368 cases for victim assistance. 2. Sent 5,034 notification letters to victims. 3. Provided federal funding to Mothers Against Drunk Driving(MADD), Child and Family Services, and YWCA Sex Assault Support Service for services to victims of homicide, child abuse, sexual assault, and domestic violence. 4. Provided information/training to 14 organizations and at 4 community events on program services for victims. 5. Provided information/training to 12 organizations and participated in 6 community events on program services for victims. Criminal Justice System: 1. Participated in Adult and Juvenile Drug Court in East and West Hawaii. During the fiscal year there were 24 new clients in Adult Drug Court and 7 new clients in Juvenile Drug Court. A total of 13 graduated from the Drug Court program. The average Drug Court caseload for our staff is 168. 2. Completed the Courthouse Booking Project to provide same-day penal summons booking in Hilo and Kona. 3. Participated in several statewide and island wide interagency groups to develop interventions and strategies to improve the criminal justice system- Law Enforcement Coalition(LEC), Hawaii Prosecuting Attorney Association (HPAA), Hawai`i Justice Reinvestment Initiative, Governor's Committee on Crime (GCOC), State Highway Strategic Planning, DCCA Unlicensed Contractor Task Force, Judiciary Statewide Rules of Penal Procedure, Jury Instructions Committee, Hawai`i Integrated Justice Information Sharing Subscription/Notification and Federated Query Committees, Hawai`i Coalition Against Human Trafficking, Big Island Drug Court Planning Team, Big Island Task Force on Criminal Justice, Big Island Coalition Against Physical and Sexual Abuse (BICAPSA), Children's Justice Center Interagency Advisory Committee, Visitor Aloha Society (VASH), Crimestoppers, 252 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights (continued) Criminal Justice System (continued): Citizen's Corp, Family Violence Interagency Committee East and West Hawaii, and Big Island Interagency Committee on 704. 4. Sponsored/co-sponsored workshops and conferences to improve the criminal justice system response: - Identifying and Interviewing Juvenile Victims of Domestic Sex Trafficking, July 2011 - FLETC (Federal Law Enforcement Training Center)training symposium, Strengthening Response to Crimes of Violence, January 2012 - Motivational Interviewing and Trauma Informed Care, May 2012 Juvenile Issues: 1. Awarded federal grant funds from the Hawai`i Department of Health to implement the Hawai`i Teen Outreach Program (HITOP) for implementation of a positive youth development program. 2. Provided federal grant funds to Hale Kipa to enhance intensive monitoring program for juvenile probationers to include a family strengthening component. 3. Continued coordination of the Youth Builder initiative with monthly committee meetings. 4. Provided funding for 8 youth mini grants for projects to address health and safety issues 5. Sponsored/co-sponsored workshops and seminars to address juvenile issues: - Healthy Teen Relationships, August 2011 - Youth Summit attended by 45 students from 7 schools from throughout the island, September 2011 - Career Expo, January 2012 - Dr. Jill Murray,Love Shouldn't Hurt, April 2012 - Disproportionate Minority Contact presentation, May 2012 Participated in Hawai'i Youth Council, Suicide Prevention Hawai`i island East Hawai`i Task Force, Hawai`i County Underage Drinking Prevention SPF-SIG Advisory Board,North Hawai`i Drug Free Coalition, FVIC Healthy Teen Relationships Subcommittee, Huiana Internship Program to collaborate on issues relating to high-risk juveniles. 253 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights (continued) Community Strategies: 1. Received $50,000 for Domestic Violence Strategic Plan implementation. Conducted trainings in East and West Hawai`i on domestic violence issues. 2. Community Oriented Prosecution project provided outreach and support to various communities throughout the island: - Ongoing participation in Pahoa Weed and Seed effort - Participation in Solutions Animal Control and Traffic Safety task forces. - Provided assistance and support to various Neighborhood Watch programs. - Provided assistance to various communities to address issues/problems including: Captain Cook, Papa'ikou, Kawa Bay, Ainaloa, downtown Hilo 3. Provided over 500 keiki identification cards at 13 community events. 4. Participate in the following planning committees: Child Abuse Prevention Month, Crime Victim's Rights Week, and Celebrate Your Family 5. Sponsored/co-sponsored events to address community violence issues: - Domestic Violence Awareness and the Faith-Based Community, September 2011 - Update Your Knowledge, Skills & Curricula: Sexual Violence Prevention, September 2011 - Sex Assault Treatment Center(SATC) Child Sexual Abuse Prevention Curricula training, September 2011 - DV and the Military, October 2011 - DV and the Faith Based Community Conference, April 2012 - Mandatory Reporting&Adult Protective Service Guidelines, April 2012 Administrative/Other: 1. Received federal funding totaling $33,389 for Victims of Crime Act programs, a Violence Against Women deputy, Traffic Safety training, Justice Assistance Grant, Elder Abuse, Juvenile Accountability Block Grant and Criminal Justice Information Sharing projects. 2. Received state funding totaling $209,391 for the Career Criminal program and Victim/Witness programs. 3. Converted computer system platform to Active Directory. 4. Upgrade Laserfiche licenses for all staff to Rio. 5. Coordinated over 2,500 volunteer hours in the Hilo, Kona and Waimea offices. Volunteers provided support to clerical, administrative, legal and investigative staff 6. Coordinated volunteers to shred confidential documents for the office and various departments with savings exceeding $11,000. 7. Staff participated in various community charity events including Hawai`i Island United Way, DV Walk &Vigil, Alzheimer's Walk, YWCA Y Walk, American Heart Association Heart Walk, March of Dimes March for Babies, American Cancer 254 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights (continued) Administrative/Other(continued): Society Relay for Life and donated 44 turkeys to the Salvation Army for Thanksgiving. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Charges: Opened during period 19,852 20,000 20,000 Accepted for prosecution 14,496 17,000 17,000 Disposed 11,068 12,000 12,000 Set for trial- Circuit Court 2,629 3,000 3,000 District Court 11,448 12,000 12,000 Family Court 2,215 3,000 3,000 Circuit Court calendars: Hilo 449 483 494 Kona 248 248 247 Misdemeanor calendar days: Hilo(a.m. and p.m.) 446 427 444 Puna 145 156 149 South Kohala 52 52 52 Hamakua(includes Adult-DV) 24 24 24 North Kohala(includes Adult-DV) 12 12 12 Kona 223 223 247 Ka`u 24 24 24 Family Court(Juvenile)calendar days: Hilo,Puna 52 52 52 Kona 52 52 52 N.&S.Kohala/Hamakua 12 12 12 Family Court(Adult-DV)calendar days: Hilo,Puna 86 86 86 Kona/Ka`u 24 24 24 S.Kohala 12 12 12 Drug Court: Hilo 52 52 52 Kona 52 52 52 Mental Health Court/Jail Diversion(Hilo/Puna) 24 24 24 255 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 83 83 83 Salaries and Wages 4,755,484.83 5,088,535 5,338,943 Operations 478,802.59 505,608 501,708 Equipment - 1,100 300 Program Total 5,234,287.42 5,595,243 5,840,951 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Prosecuting Attorney 1 1 1 1st Deputy Prosecuting Attorney 1 1 1 Accountant III 1 1 1 Account Clerk 1 1 1 Administrative Assistant 1 1 1 Business Manager 1 1 1 Clerk II 3 3 3 Clerk III 4 3 3 Information Systems Analyst IV 1 1 1 Information Systems Analyst V 1 1 1 Deputy Prosecuting Attorney 27 27 27 Investigator III 2 2 2 Investigator V 5 5 5 Investigator VI 1 1 1 Legal Clerk I - 1 1 Legal Clerk II 4 5 5 Legal Clerk III 12 12 12 Private Secretary 1 1 1 Program Manager 1 1 1 Senior Account Clerk 1 1 1 Senior Clerk-Stenographer 2 1 1 Senior Deputy Prosecuting Attorney 1 1 1 Special Projects Coordinator 1 2 2 Supervising Legal Clerk I 2 2 2 Supervising Legal Clerk II 1 1 1 Victim/Witness Coordinator 1 1 1 Victim/Witness Counselor I 1 1 1 Victim/Witness Counselor II 4 4 4 Volunteer Services Coordinator 1 - - 83 83 83 *grant funded 256 PROSECUTING ATTORNEY GRANT REVENUES Program Description The Office of the Prosecuting Attorney receives and continually seeks funding from Federal and State sources. These funds are used to implement innovative programs, support prosecution efforts, educate the public, improve the criminal justice system, and purchase equipment that would not be possible with County funds. Program Objectives 1. Career Criminal(State Department of the Attorney General, $440,000, 9 Employees)—To provide quick identification, prosecution and conviction of those persons making a career of crime. 2. Victim/Witness Assistance (State Department of the Attorney General, $140,000, 3 Employees)—To assist crime victims and witnesses and their families by providing information, counseling, and support services primarily to victims of violent and property crimes. 3. Victims of Crime Act(U.S. Dept. of Justice, Office for Victims of Crime Formula Grant Program, $400,000, 4 Employees)—To assist victims of crime through the judicial process, focusing on crimes such as homicide, sexual assault, child abuse and domestic violence. 4. Violence Against Women (U.S. Dept. of Justice, STOP Violence Against Women Formula Grant Program, $90,000, 1 Employee)—To improve prosecution of domestic violence cases involving adult women by dedicating a deputy to handle these cases. 5. Juvenile Accountability Incentive Block Grant (U.S. Dept. of Justice, Juvenile Accountability Incentive Block Grant program, $75,000)—To combat juvenile crime utilizing innovative approaches. 6. Elder Exploitation and Prosecution Grant—(U.S. Dept. of Justice, Edward Byrne Justice Assistance Grant Program, $150,000, 2 employees) - To implement the Elder Exploitation and Prosecution project which will improve awareness and improve criminal justice response to those who abuse and defraud the elder community. 7. Traffic Safety Training Grant—(U.S. Department of Transportation, $125,000) - To conduct statewide training to improve law enforcement system response to traffic crash cases and improve highway safety. 257 PROSECUTING ATTORNEY GRANT REVENUES Program Objectives (continued) 8. Domestic Violence Strategic Plan Grant—(Hawai`i State Coalition Against Domestic Violence, $50,000)—To implement a State and County strategic plan to reduce domestic violence and to increase support to victims and to also develop a program to increase rural access for victims utilizing technology. 9. Elder Abuse Training—(Hawai`i County Office of Aging, $25,000) -To provide training in the community to increase elder exploitation and abuse awareness. 10. Big Island Juvenile Intake and Assessment Center(BIJIAC)—(Hawai`i Office of Youth Services, $350,000)—To support operation of a juvenile intake and assessment center. 11. Hawaii Island Teen Outreach Program (HITOP)—(Hawai`i Department of Health, $150,000)—To support implementation of the Teen Outreach Program throughout Hawai`i island. 12. Justice Reinvestment Initiative (JRI)—(Hawaii State Legislature Act 106 $288,018)—To enhance victim notification, improve safety planning and increase restitution collection for crime victims in the County of Hawai'i. 258 PROSECUTING ATTORNEY GRANT REVENUES Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 27 26 29 Salaries and Wages 603,861.24 1,067,853 1,146,253 Operations 547,667.57 1,016,147 1,109,747 Equipment 1,200.00 141,000 129,000 Program Total 1,152,728.81 2,225,000 2,385,000 Note: Includes Federal and State Forfeitures Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Clerk II 3 2 2 Clerk II(Temp) - - 1 Clerk III 1 1 1 Deputy Prosecuting Attorney 6 6 6 Investigator III(Temp) 1 - - Investigator V(Temp) - 1 1 Investigator V 2 2 2 Legal Assistant II(Temp) 2 2 2 Legal Assistant II 1 1 1 Legal Clerk I 1 1 1 Legal Clerk II 1 1 1 Legal Clerk III 2 2 2 Legal Clerk IV 1 1 1 Victim/Witness Counselor I 3 3 3 Victim/Witness Counselor II 3 3 3 Victim Services Assistant - - 2 Total 27 26 29 259 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Goals 1. To cooperate with the state commissions and arrange for representation of the County at State and other conferences. 2. To promote women's participation in public and private sectors. 3. To act as clearinghouse and coordination body for activities and information. 4. To create public awareness of the responsibilities, needs, potentials and contributions of women as active participants. 5. To seek improvements in educational, counseling programs and policies to meet the needs of girls and women in order to better prepare them for their roles in the community. 6. To encourage an educational program for women of their political rights and responsibilities. 7. To maintain contacts with federal, state, local and international agencies concerned with the status of women. Program Description The Committee on the Status of Women provides the women of Hawai`i County with a supportive network and a community voice with which to advance the status of women. Program Objectives 1. Sponsor and coordinate an island-wide essay contest to increase awareness among students on the accomplishments of women in Hawaii County for Women's History Month. 2. Coordinate mentorship opportunities for young women. 3. Participate in at least one community event during Women's Health Month. 4. Continue to promote equal pay awareness for women. 5. Continue to promote Teen Dating Violence Prevention/Education. 6. Participate in local and/or off-island meetings by sending at least one representative to a statewide conference. The purpose of which will be to share information with the committee members on current programs, legislation or issues that affect the status of women. 7. Continue to annually update and make available on the County website the Urgent Services Directory for Families. 8. Hold rotating monthly meetings in East Hawai`i,North Hawai`i and West Hawaii to better allow participation from the public. 260 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Highlights 1. Supported the Ladies Night Out Event in Hilo which was held on October 1, 2011 at Aunty Sally's Luau House to promote wellness for women at risk. 2. In celebration of Women's History Month, the committee coordinated the annual Real Women Essay Contest for students to recognize a significant woman in their life. Essays from students in grades 5 through 12 from public, private, charter and immersion schools were received by teachers for judging. An awards luncheon was held in March 2012 to honor awardees,their parents and the participating teachers from schools throughout the island. 3. Produced and aired public service announcements to promote equal pay awareness, encourage voter registration, and promote teen dating violence awareness in June 2012. 4. Collaborated with the Prosecuting Attorney's Office to coordinate Teen Dating Violence Awareness presentations in Hilo, Kohala, and Kona in April 2012. 5. Continued partnership with the State Commission on the Status of Women with the Hawai`i Island representative being an ex-officio member of the committee. 6. Collaborated with the Prosecuting Attorney's Office to obtain funding and update the Urgent Services Directory for Families for printing and distribution island-wide. 261 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Number of Meetings Held 6 6 6 Events Held 1 2 1 Workshops Held 5 0 0 Event Participation 2 5 3 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Operations - 10,510 8,510 Program Total - 10,510 8,510 262 PUBLIC WORKS PUBLIC WORKS DEPARTMENT SUMMARY Mission Statement Working together as ONE to improve the quality of service for the health and safety of our Big Island `Ohana. Department Goals To protect public health, safety, and the environment: 1. Strive to improve the roadway system for the safe and efficient travel of people and goods island-wide. 2. Maintain a clean roadway system and enhance the traveling experience with beautification projects. 3. Maintain public flood control facilities, drainage systems and participate in the Community Rating System(CRS). 4. Enforce building, electrical,plumbing, sign, outdoor lighting codes, subdivision, grading, and flood ordinances. 5. Ensure the safety of Hawai`i County's bridges and comply with the National Bridge Inspection (NBI) and other Federal, State, and County of Hawaii regulations. 6. Maintain the County vehicle and heavy construction equipment fleet. 7. Respond to all natural and man-made disasters or contingencies. 8. Create opportunities for managers and supervisors to meet the changing demands of customers. 9. Create a data system using technology to manage complaints. 10. Adopt customer service principles. To achieve this, additional resources,training, and business principles are required. 11. Integrate transit, vehicle, bicycle, and pedestrian modes of travel into a shared roadway, reducing vehicle use. 12. Improve information to the public using the most efficient technology to reach the greatest number of customers. Funding Source and Position Count General Fund $ 15,268,749 General Fund 187 Grant Revenue - Grant Revenue - Total Budget: $ 15,268,749 Total Number of Positions 187 263 PUBLIC WORKS ADMINISTRATION Program Description The Administration oversees fiscal management, goals, objectives, budgets, contracts, personnel services and supervision for: Building, Engineering, Automotive, Traffic, and Highway Maintenance divisions, and is responsible for informing the public about programs and projects through public outreach and education. The Director is a technical adviser to the Mayor, Managing Director, and Hawai`i County Council. Program Objectives 1. Ensure core functions are accomplished within budget 90% of the time as measured by monthly financial reports. 2. Reduce by 10% claims due to industrial accidents. To achieve this, educate personnel through training programs for personal and operational safety. 3. Encourage at least one third of the total departmental employees to participate in safety related training per year. 4. Improve customer service to the public by training all employees in customer service skills. Schedule mandatory customer service training for all employees to include at least one module per year. 5. Through Public Outreach earn 398 points offering property owners outside Zone "X", a 10 percent National flood insurance discount. 6. Comply with the National Bridge Inspection(NBI) and other Federal, State, and County of Hawai`i bridge inspection regulations including preparation and submission of bridge reports, by conducting 127 of the bridge inspections every two years as they are due. 7. Performing bridge repair and maintenance projects on at least 4 bridges that have been identified as requiring timely action due to deterioration, deficiencies, and defects. Carry out bridge replacements and/or rehabilitations, as well as scour analysis countermeasure implementation as needed. This includes implementing the planning, design, construction management, and permitting processes of an average of 3 to 5 per year, depending on the severity and complexity of the repair work and available resources that needs to be done. Program Highlights West Hawaii Civic Center was awarded LEED Silver status by the U.S. Green Building Council for its environmentally efficient structures and grounds. 264 PUBLIC WORKS ADMINISTRATION Program Highlights (continued) Ane Keohokalole Highway federally funded by American Recovery and Reinvestment Act linking Palani Rd and Kealakehe Parkway to Hina Lani Street in North Kona opened in June 2012. Six new or improved water spigot facilities opened in August 2011 in North Hilo, South Kona, Puna, and Ka`u to accommodate a high demand for potable water. A grant from the Environmental Protection Agency funded 64 percent of the project, and the County of Hawai'i paid 36 percent. In August, 2011,the Governor released $17.9 million for the new Ka`u District Gym & Shelter that will be located on the Ka`u High and Pahala Elementary school campus. In January, 2012, the Governor also released$4,150,000 for the Pa'auilo Render Plant and Slaughterhouse. Coordinated efforts between the County of Hawaii,the State Department of Budget and Finance, and the State Department of Accounting and General Services occurred as they worked to figure out what was needed to secure funding of the construction contracts before the fiscal year end June 2012 (when it would lapse). The department purchased a web-based software for permitting, inspection, and code enforcement(Papa Aukahi)which went"live" on March 28, 2012 and permit information regarding application status along with plan reviewers' comments are available to authorized permit contacts. On September 6, 2007, an Economic Development Administration(EDA) grant and matching county funds provided for an Engineering Project Coordinator and a Senior Account Clerk,to coordinate the October 15, 2006 earthquake repair and recovery efforts. EDA extended the grant to February 28, 2013. This team has established a comprehensive file. Since the October 2006 Kiholo Bay Earthquake, all 93 FEMA-funded repair projects have been completed. The County has expended $4,609,633.83 in contracted and in- house charges. FEMA paid $1,145,362.58 of the $1,770,655.43 eligible (75%portion). The State of Hawaii provided $1,376,337.77 via ACT 76/78. Amounts that have not been reimbursed are still pending until final closeout. 265 PUBLIC WORKS ADMINISTRATION Program Highlights (continued) Public Works awarded 9 construction contracts in FY 2011-2012. Kaiminani Drive Roadway Improvements, Mamalahoa Highway to Vicinity of Ahiahi Street, FAP No. STP- 0198(001), Waiakea Recreation Center Restroom Improvements and Waiakea Recreation Center Accessibility Improvements and Renovations, Corporation Counsel/Liquor Control Office Hazardous Material Mitigation and Improvements, Phase 1, Planning, Design and Construction of Island Wide Bus Stops and Shelters, Part A and Part B, Kailua Bay Seawall Tsunami Damage Repair are the larger ones awarded. The County of Hawaii Department of Public Works was reimbursed $92,771.78 for labor and equipment used in the Tsunami Warning emergency response on March 11, 2011 triggered by an earthquake off the Pacific coast of Tohoku, Japan. The County of Hawai`i participates in the Federal National Flood Insurance Program (NFIP) enabling people to purchase flood insurance through NFIP. Through Public Outreach, we earned 519 points to continue offering property owners outside Zone "X" a 10 percent discount of the National flood insurance. Conducted 112 bridge inspections and prepared and submitted to State DOT 112 corresponding bridge reports in compliance with NBI and federal, state, and County regulations. Completed one (1)bridge repair project (100% local funds): Waikaumalo Stream Bridge (#32-2) $183,566.26 work completed 11/3/11 Completed one (1) FHWA-funded project: Lindsey Road Bridge (#65-1) $372,038.33 completed 9/23/11 266 PUBLIC WORKS ADMINISTRATION Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Favorable Financial Performance Reports 100% 90% 90% Number of department-wide industrial accidents 24 22 22 Number of employees trained in safety classes 263 120 112 No.bridge inspections of total bridges 112 16 112 No.bridge repair&maintenance 8 6 20 No.bridge replacement/rehabilitation projects 2 3 4 No.Points in the Federal Emergency Management 519 398 398 Agency(FEMA)Public Info Community Rating System No.of employees trained in customer service 0* 0 25 (HGEA) No. of employees trained in customer service 0* 0 0 (UPW) No. of managers/supv rec'd Supervisory Training 0* 0 10 Additional Information: %Contracts processed within 60 calendar days 94% ** ** from bid opening Number of Employees in the Department 337 345 337 Work Comp Cases with Lost Time 7 10 7 Number of safety classes offered/total no.classes 44/42 70/70 44/44 participated *Training was not conducted(HR trainer vacant);position recently with training resuming in FY 12-13. **no longer a reported goal Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 26 26 26 Salaries and Wages 1,005,164.26 1,058,592 1,081,048 Operations 177,096.81 42,232 42,356 Equipment 13,275.96 200 200 Disaster Recovery Coordinator - - Water Spigot 87,410.39 114,150 114,760 Program Total 1,282,47.42 1,215,174 1,238,364 267 PUBLIC WORKS ,... ,.,w�. . ., ADMINISTRATION Personnel Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Director 1 1 1 Deputy Director 1 1 1 Account Clerk 3 4 4 Accountant I 1 2 2 Accountant IV 1 1 1 Administrative Assistant 1 1 1 Business Manager 1 1 1 Civil Engineer V 1 1 1 Clerk III 6 5 5 Contracts Technician 2 2 2 Public Information&Education Specialist 1 1 1 Human Resources Technician I 1 1 1 Human Resources Program Specialist 1 1 1 Private Secretary 1 1 1 Projects Coordinator(Temp) 1 1 1 Senior Account Clerk 1 - - Senior Account Clerk(Temp) 1 1 1 Supervising Contracts Technician 1 1 1 Total 26 26 26 268 PUBLIC WORKS BUILDING Program Description The Building Division with offices in Kona and Hilo is responsible for administering and enforcing building, energy, electrical,plumbing, outdoor lighting and sign codes to ensure construction is energy efficient and meets minimum standards to safeguard life, limb,health, property and public welfare. The Building Division provides general services for janitorial and landscape maintenance; facility repair and maintenance including carpentry, electrical,painting, plumbing; parking control; and the planning, design and construction for County facilities island-wide. The facility repair and maintenance staff also assists with repairing of wooden bridges. The General Services and Repair and Maintenance budgets pay for various County Facilities island-wide: • Janitorial, yard maintenance and trash removal services • Facility repairs and maintenance including septic system maintenance; • Facilities improvements including small office renovations, cabinetry and furniture • Electricity, gas, sewer,telephone water utilities fees; • Air conditioning and elevator service and maintenance; • Insurance premiums; Program Objectives 1. Process building permits on a regular basis and complete the plan review of 90% of residential permits within 20 calendar days. 2. Complete 90% of requested inspections within 2 working days. 3. Schedule and complete 90% of routine (non-critical)maintenance and repair requests within 30 calendar days of receipt of request. 4. Improve processing of building, electrical, plumbing and sign permits, and the public's access to information. Program Highlights In comparison to fiscal year 2010—2011, fiscal year 2011 —2012 witnessed the number of building permits issued increase 7.2 percent, valuation of construction increase 2.5 percent, and permit fees collected increase 22.1 percent. 269 PUBLIC WORKS BUILDING Program Highlights (continued) The following summarizes building permits issued (exclude electrical, plumbing, and sign permits): Fiscal Year 2011-2012 Geographic Permits Issued Valuation Fees District %change % change % change 1 Puna 768 (-7.0) $49,657,805.00 (-29.9) $169,110.50 (-22.7) 2 S Hilo 893 (30.4) $92,409,707.00 (13.5) $315,582.50 (30.0) 3 NHilo 54 (-23.9) $5,111,102.00 (9.2) $17,802.00 (15.8) 4 Hamakua 92 0.0 $8,552,175.00 (14.8) $25,304.00 (-5.6) 5 N Kohala 106 (-0.9) $13,719,946.00 (18.3) $38,267.5 (30.5) 6 S Kohala 340 (-10.1) $74,054,650.00 (15.6) $203,801.50 (34.8) 7 N Kona 755 (21.8) $111,644,278.00 (0.4) $309,491.00 (44.7) 8 S Kona 113 (5.6) $7,274,748.00 (-11.1) $31,768.00 (4.6) 9 Ka'u 137 (-10.5) $16,803,050.00 56.8) $64,654.50 (87.2 Totals 3,258 (7.2) $379,227,461.00 (2.5) $1,175,696.50 (22.1) The numbers in parenthesis indicate the percentage change from Fiscal Year 2010-2011. Fiscal Year 2010-2011 Geographic Permits Issued Valuation Fees District %change % change %change 1 Puna 826 $70,853,400 $218,664.00 2 S Hilo 685 $81,384,911 $242,728.50 3 N Hilo 71 $4,679,344 $15,372.00 4 Hamakua 92 $7,447,182 $26,831.50 5 N Kohala 107 $11,599,284 $29,327.50 6 S Kohala 378 $64,065,630 $151,225.00 7 N Kona 620 $111,218,864 $213,945.50 8 S Kona 107 $8,187,201 $30,367.00 9 Ka'u 153 $10,714,395 $34,531.50 Totals 3039 (-6%) $370,150,211 (-12%) $962,992.50 (-12%) The numbers in parenthesis indicate the percentage change from Fiscal Year 2009-2010. 270 PUBLIC WORKS BUILDING Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Residential Plan Review(%plans/within 20 n/a 93% 90% working days) Completion of Called Inspection Requests (% n/a 93% 90% requests/within 2 work days) Complete Non-critical Maintenance Requests(% n/a 93% 90% requests/within 30 calendar days) Additional Information Floor Area Maintained 252,242 270,000 252,242 Number of PW Structures Maintained 75 155 75 Buildings to be Repainted 6 10 5 Buildings to be Reroofed 2 5 5 Buildings with Structural Repairs 0 0 1 Buildings to be Renovated 0 10 1 Other Misc.Repairs(Pavement,Plmb,Etc) 0 5 0 Repair and Maintenance Jobs Performed 1,298 1,650 1,650 Structures Designed 11 12 10 Building Plans Checked(County Projects) n/a 12 ** Sign Permits Issued 55 60 60 Citations Issued 0 65 50 Requests for Permit Status Permits Issued: Building 3,258 3,000 3,900 Electrical 4,080 3,800 4,600 Plumbing 1,749 2,000 2,100 Plans Checked: Building n/a 2,000 ** Electrical n/a 4,600 ** Plumbing n/a 2,000 ** Inspections Conducted: Building 8,220 8,000 8,900 Electrical 8,872 8,000 9,500 Plumbing 4,110 4,000 4,300 CIP Project Programmed(subject to funding): ADA 2 5 4 Hazmat 2 5 4 R&M 3 7 4 Hardening 0 5 4 Renovation 0 2 1 Energy Improvement 0 6 1 **no longer measurable 271 PUBLIC WORKS BUILDING Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 95 95 95 Salaries and Wages 3,477,398.58 3,744,626 3,808,668 Operations 2,104,210.622 2,641,408 2,469,470 Equipment 45,051.50 8,500 12,100 Program Total 5,626,660.70 6,394,534 6,290,238 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Architectural Drafting Technician I 2 2 2 Architectural Drafting Technician II 1 1 1 Building Chief 1 1 1 Account Clerk 1 1 1 General Services Superintendent 1 1 1 General Services Supervisor 2 2 2 Custodian/Groundskeeper I 17 18 18 Custodian/Groundskeeper I(3/5T) 1 - - Custodian/Groundskeeper II 5 5 5 Building Inspector 9 10 9 Building Maintenance Worker 1 1 1 Building Permit Clerk 6 6 6 Building Plans Examiner 3 2 2 Carpenter-Cabinet Maker 4 4 5 Civil Engineer V 1 1 1 Deputy Building Chief 1 1 1 Electrical Inspector 6 6 6 Electrician 2 2 2 Lead Building Maintenance Worker 1 1 1 Lead Carpenter-Cabinet Maker 3 3 3 Lead Electrician 1 1 1 Lead Painter 1 1 1 Painter 2 2 2 Parking Control Officer 2 2 2 Plans Examining Manager - 1 1 Plumber 1 1 1 Plumbing Inspector 5 5 5 Projects Coordinator 6 5 5 Repair and Maintenance Supervisor 1 1 1 Supervising Building Inspector 2 2 2 Supervising Building Permit Clerk 2 2 2 Supervising Electrical Inspector 2 2 2 Supervising Plumbing Inspector 2 2 2 Total 95 95 95 272 PUBLIC WORKS ENGINEERING Program Description The Engineering Division provides civil engineering, land surveys, and regulatory services in accordance with Chapters 10, 22, and 27 of the Hawai`i County Code (HCC). The Division is comprised of the following five sections: • Administration • Land Surveying • Regulatory Review • Design and Investigation • Inspection The Administration section provides the following services: 1. Provides general supervision and administrative/clerical support. 2. Coordinates civil engineering(non-building)projects and programs using County, State, and Federal funds. 3. Supervises and coordinates land acquisition activities for the Department. The Land Surveying section provides the following services: 1. Provides general land surveying services, including topographic maps and boundary studies. 2. Produces parcel maps and their descriptions for the County. 3. Reviews privately generated survey maps and descriptions. 4. Addresses survey issues and complaints related to County facilities, such as road encroachments. 5. Maintains an inventory/file of all road and drainage right-of-ways, Public Works parcels, and survey records generated by the County 6. Provides County maps and survey information to the public. The Regulatory Review section provides the following services: 1. Implements/enforces the applicable regulatory requirements of Chapters 10, 22 and 27, Hawai`i County Code (HCC). 2. Provides comments to the Planning Department on land-use related matters, such as subdivision, ohana, variance, and change of zone applications; and on Special Management Area (SMA), Use, and Special Permits. 3. Investigates and resolves regulatory complaints. Except for building permit plans, reviews and/or coordinates the review and approval of all private construction plans,traffic reports, flood studies, environmental documents, and so forth as they relate to the interests and regulatory authority of the Department. 273 PUBLIC WORKS ENGINEERING Program Description (continued) The Design and Investigation section provides the following services: 1. Plans, designs, and constructs civil engineering (non-building) County Capital Improvement Projects (CIP). 2. Investigates and resolves roadway, drainage, and other related complaints. 3. Provides drafting services. The Inspection section provides the following services: 1. Inspects civil engineering (non-building) County CIP; private subdivision, and development construction. 2. Inspects grading, grubbing and stockpiling work per Chapter 10 of the HCC.3. Inspects construction within the County right-of-way per Chapter 22 of the HCC. 3. Inspects County bridges per the Federal Highway Administration(FHWA) National Bridge Inspection Program. Program Objectives 1. Participate in the State/FHWA Statewide Transportation Improvement Program (STIP). 2. Complete County CIP drainage and Roadway projects in a timely manner. 3. Prepare parcel maps in three months and process subdivision applications in three months. 4. Provide in-house construction management for all projects. 5. Respond to or process 80% of all time-sensitive documents, such as subdivision, change of zone, and variance applications, by stipulated deadlines. 6. Respond to or process 70%of all materials that do not have a stipulated deadline, such as construction and grading plans, complaints, and environmental matters within two weeks. 7. Provide same day service for 75% of all permits issued by the Division, including building permits. 274 PUBLIC WORKS ENGINEERING Program Highlights 1. Completion of the last(FHWA) Earthquake Repair Project 2. Completion of the roadway portion of the Ane Keohokalole Highway Project (ARRA) 3. On-going construction of Kaiminani Drive Roadway Improvements, Phase I (STIP) 4. On-going construction of the Kawailani/Iwalani Intersection Improvement Project, Utility Relocation Phase. 5. Preparing to advertise the Kamehameha Ave Reconstruction Project, and the La'aloa Ave Extension Project. 6. Design of Manono Street Improvements Project, Kaiminani Drive Roadway Improvements Phase II Project, Kapi'olani Street Extension Project, Ane Keohokalole Highway/Kealakehe Parkway Signalization Project and the Mamalahoa Highway/Mana Road Intersection Improvement Project. 7. Planning Phase for the Kuakini Phase II Project and the Ali'i Drive at Oneo Bay Project. 8. Re-design of the Hokulia Bypass Road. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Program Measures All Construction Contracts Completed 4,346,769 4,000,000 4,000,000 FHWA Construction Projects Completed 1,068,528 2,000,000 2,000,000 FHWA Projects with Design/Planning in Progress 9 5 5 Parcel Maps/Subd Application Within Three Months 80% 75% 75% In-house Active Construction Management Projects 8 6 6 Regulatory Review %of Applications,etc.Reviewed by Deadline 85 80 80 %of Plans,etc.Reviewed Within Two Weeks 60 60 60 %of Permits Processed Same Day 75 70 70 ADDITIONAL DIVISION INFORMATION Design&Investigation Survey Projects and Requests 65 60 60 Construction Plan Reviews—Private Consultants 145 170 160 Subdivision Application Reviews 142 115 160 Ohana Permit Reviews 3 5 5 Grading/Grubbing/Stockpiling/R-O-W Permits 296 325 325 Construction Inspections Subdivision Construction 30 35 40 Grading/Grubbing/Stockpiling/R-O-W Permits 296 300 325 275 PUBLIC WORKS ENGINEERING Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 37 37 37 Salaries and Wages 1,444,053.67 1,695,448 1,773,568 Operations 28,262.66 30,490 37,790 Equipment 3,662.48 30,000 200 Other Contract Services 87,539.87 - Program Total 1,563,518.68 1,755,938 1,811,558 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Civil Engineer III 2 2 2 Civil Engineer IV 5 5 5 Civil Engineer V 5 5 5 Civil Engineer VI 1 1 1 Civil Engineer VII 1 1 1 Projects Coordinator 1 1 1 Engineering Aid III 1 1 1 Engineering Aid IV 1 1 1 Land Surveyor I 1 1 1 Land Surveyor II 1 1 1 Land Surveyor IV 1 1 1 Engineering Drafting Technician V 3 2 2 Supervising Engineering Permit Clerk 1 1 1 Engineering Permit Clerk 2 2 2 Senior Project Construction Inspector 1 1 1 Construction Inspector 5 4 4 Supervisory Project Construction Inspector 1 1 1 Senior Construction Inspector 1 1 1 Project Construction Inspector 1 - - Engineering Support Technician IV 2 5 5 Total 37 37 37 276 PUBLIC WORKS AUTOMOTIVE Program Description The Automotive Division is a support-service division responsible for the repair and maintenance of all County vehicles and equipment, with the exception of equipment that may be practically maintained by the respective departments. The division furnishes parts, labor, accessories, gasoline, diesel, lubricants and tires. The division's primary goal is to continue to maintain the County's fleet of vehicles and equipment with accountable, trustworthy and motivated service so that employees will always have safe and operable vehicles and equipment to use. To keep the County on the move. Program Objectives 1. Support the various County departments/agencies island-wide with repair, maintenance and welding services, and by performing at least 90%of these services by staff(versus contract). 2. Reduce the average monthly repair backlog for the Construction section from previous fiscal year. 3. Reduce the average monthly repair backlog for the Automotive section by from previous fiscal year. Program Highlights Continued the annual upgrade of the "Mitchell on Demand"programs with the latest information and repair technology, a computerized program with repair information for County vehicles/equipment island-wide. 277 PUBLIC WORKS AUTOMOTIVE Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Estimate Estimate Average Monthly Repair Orders Completed(By Staff vs.Contract): Garage 95.4%(107/12) 95.8%(117/5) 92.0%(112/9) Construction Equipment 91.8%(97/8) 91.4%(93/8) 91.6%(95/8) Solid Waste 97.4%(75/2) 95.6%(68/3) 95.9%(72/3) Welding 100.0%(21/0) 95.0%(20/1) 95.3%(21/7) Average Monthly Repair Order Backlog: Garage 19 13 16 Construction Equipment 22 23 23 Solid Waste 10 12 11 Welding 3 3 3 Additional Information: Average Monthly Repair Orders Received(Including Prior Month's Carryovers): Garage 132 136 134 Construction Equipment 127 124 126 Solid Waste 86 82 84 Welding 25 24 25 No.of Equipment Damage Report 0 0 0 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Estimate Estimate Number of Positions 29 29 29 Salaries and Wages 1,109,677.05 1,246,284 1,301,437 Operations 3,707,250.78 4,497,195 4,296,952 Equipment 0 200 200 Program Total 4,816,927.83 5,743,679 5,598,589 278 PUBLIC WORKS AUTOMOTIVE Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Request Request Account Clerk 1 1 1 Automotive Equipment Superintendent 1 1 1 Automotive Mechanic I 5 5 5 Automotive Mechanic II 1 1 1 Automotive Stores Clerk 1 1 1 Construction Equipment Mechanic 10 10 10 Construction Equipment Mechanic Temp 1 1 1 Construction Equipment Repair Supervisor I 1 1 1 Construction Equipment Repair Supervisor II 1 1 1 Garage Supervisor 1 1 1 Lead Construction Equipment Mechanic 1 1 1 Lead Welder 1 1 1 Senior Account Clerk 1 1 1 Welder 2 2 2 Welder Temp 1 1 1 Total 29 29 29 279 PUBLIC WORKS FLOOD CONTROL Program Description The Flood Control Program involves maintaining, operating, inspecting and repairing the flood control structures, levees, dams, spillways, channels and drainage areas on a regular basis. Program Objectives 1. Continue to conduct semi-annual inspections of flood control system. 2. Continue to maintain flood control systems. a. Prevent deterioration of structures by repairing within six months. b. Clear debris such as mud,rocks, branches, etc. from channel within three months. c. Control weed and brush growth by using herbicides and mowing quarterly. Program Highlights Continued maintenance and repair work of approximately 11 miles of various flood control systems island-wide, including major cleaning in the South Hilo,North/South Kona,North/South Kohala and Ka`u districts. 280 PUBLIC WORKS FLOOD CONTROL Program Measures FY 2011-12 FY 2012-2013 FY 2013-14 Actual Budget Estimate Semi-Annual Inspections 2 2 2 Flood Control Systems 25 25 23* Flood Control Systems-Miles 11 11 11 Additional Information: South Hilo District: Alenai'o#4,Ainako,Iwalani,Palai,Ainaola, 11 11 11 Haihai, Kawili,Wai-o-lama,Akolea,Waiakea,Wailoa North Hilo/HAmakua District: Kalopa,Waipi`o 2 2 2 North/South Kohala District: Pu'ukapu 1 1 1 North/South Kona District: Kainaliu,Kona Coffee Mill,Keopu/Keopu Heights 4 4 3 Ka`u District: Pa'au'au,Na`alehu,Wai`ohinuBamboo Forest 4 4 3 Puna District: North Kulani,Kukui Camp Road, Shipman 3 3 3 Industrial *Change in FY 2013-14 is due to the following systems being counted as one system in each District: • Keopu/Keopu Heights in the North/South Kona District • Wai`ohinuBamboo Forest in the Ka'u District Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Operations 417,680.08 309,000 330,000 Equipment - - Program Total 417,680.08 309,000 330,000 281 This page intentionally left blank 282 RESEARCH dt. DEVELOPMENT RESEARCH & DEVELOPMENT DEPARTMENT SUMMARY Mission Statement To promote and facilitate sustainable economic development for the County of Hawai'i that is consistent in honoring its communities' needs,priorities, and values. Department Goals Agriculture 1. To preserve agriculture as a significant part of Hawai'i Island while maintaining the agricultural character of the island. 2. To support sustainable agricultural practices and increase agricultural opportunities through collaboration, investment and innovation of stakeholders Tourism 1. To increase the economic contribution of the visitor industry to Hawaii Island and improve visitor satisfaction. 2. To increase communication between residents and visitors and ensure the integrity of our unique sense of place and appropriate recognition of our host culture. Business Development 1. To support the development of new industries, assist existing industries and empower communities and businesses to build sustainable enterprises on Hawai'i Island. Energy 1. To optimize the integration of renewable energy, energy efficiency and economic development on Hawai'i Island. Funding Source and Position Count General Fund $ 2,107,066 General Fund 17 Grant Revenue $ 400,000 Grant Revenue 1 Total Budget $ 2,507,066 Total Number of Positions 18 283 RESEARCH & DEVELOPMENT DEPARTMENT SUMMARY Department Goals (continued) Hawaii County Resource Center Information Resources Program 1. To organize, maintain, develop and provide statistical data and information to County departments, other agencies,businesses and the general public in support and promotion of economic development on Hawai'i Island. Capacity Building Program 1. To encourage collaborative governance for a sustainable local government operation. 2. To strengthen community self-sufficiency and green industry development by providing leadership, funding support and policy advocacy Film 1. To promote and support film production, expand the infrastructure to sustain production and build a supportive climate between business, government, community, and filmmakers on Hawai'i Island. 284 RESEARCH & DEVELOPMENT AGRICULTURE Program Description The Agriculture Program provides facilitative leadership to both the public and private sectors of agriculture, forestry, aquaculture, and other natural resources through planning, developing, and implementing programs and activities that promote and support the development, expansion, and sustainability of these industries. Program Objectives 1. Convene a working group to meet with Hawai'i County and Hawai'i Department of Education food purchasing agent(s)to facilitate the sale of Hawai'i Island grown agricultural products for the school lunch programs by June 2014. 2. Review, analyze and revise as needed existing plans for sourcing and distributing food on Hawai'i Island in emergency situations by March 2014. 3. Develop and support opportunities to expand the market for Hawai'i Island products and facilitate private-public partnerships for extension programs, agricultural research and infrastructure a. Support at least three (3)projects promoting agricultural products by January 2014. b. Support at least five (5) agriculture research and five (5) agriculture extension programs by January 2014. c. Support attendance to two (2)trade shows/trade missions by June 2014. 4. Fund a study to show where agricultural and food sustainability infrastructure (processing facilities, packing, cooling, incubator kitchens, slaughterhouse, commercial kitchens, etc) is needed for regional agriculture to thrive by June 2014. 5. Fund an educational program to encourage consumers to produce some of their own food through home gardening. Disseminate information through community outreach, print brochures and posting on Hawai'i Island Agricultural website by June 2014. 6. Develop an educational program for County elected and appointed officials and civil servants about the potential and importance of agriculture in Hawai'i County so they can assist the industry to become a predominant economic driver by June 2014. 285 RESEARCH & DEVELOPMENT AGRICULTURE Program Highlights The Agriculture Program awarded $228,200 of County's supplemental funding for innovative agriculture research projects, marketing research and promotion of our island's products and educational programs in areas of urgent interest to the agriculture community. This included a special County allocation of$150,000 for the following initiatives: • Philadelphia Flower Show: the world's largest indoor fresh flower and product show in North America with an attendance of more than 275,000 people. This year's theme was"Hawai'i, Island of Aloha"and featured a"Hawai'i's Market Place" designed to showcase Hawaii made products and cultural crafts. Funding promoted many of our island's small businesses. Through partnerships of HIVB and the Hawai'i Tropical Flower Council, Hawai'i Island had an outstanding presence at this world-class event. • Natural Farming: expansion of sustainable system of farming to commercial farms using no chemical fertilizers, reduced water usage and improved crop and livestock yields. • Hawaiian Homesteaders Association provided a certificate level hands-on farming skills training, classroom based business training, business start-up support, and health monitoring and assessments for the veterans and homesteaders. Completed two recommendations from the 2010 County of Hawai'i Agriculture Development Plan: • Hawai'i County Food Self Sufficiency Baseline 2012 study was completed,printed and distributed to key stakeholders. This study provides a benchmark to establish where Hawai'i Island is and what resources we must be applied to produce more food locally; reshaping conversations and practices that can make a difference in the local food production and consumption on the island. • Hawai'i County Agriculture Website was developed and launched. Website will serve as a repository of current information and links about loans and assistance programs,production, marketing events, research and resources, legislation, etc. for the agriculture industry and the general public. 286 RESEARCH & DEVELOPMENT AGRICULTURE Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Programs Promotion Contracts 5 3 3 County Contribution 94,745 74,620 - Private Contributions 73,985 111,930 - State&Federal Contributions 22,750 111,930 - Ratio of County Contribution to Total Private, 1:1 1:3 - State&Federal Contributions Research Contracts 6 5 5 County Contribution 29,750 35,000 - Private Contributions 40,000 52,500 - State/Federal Contributions 163,851 52,500 - Ratio of County Contribution to Total Private, 1:7 1:3 - State&Federal Contributions Information/Education Contracts 6 5 5 County Contribution 28,570 35,000 - Private Contributions 166,711 52,500 - State Contributions 42,200 52,500 - Ratio of County Contribution to Total Private& 1:7 1:3 - State Contributions Grand Total Contributions 662,562 578,480 - Ratio of Grand Total County Contribution to 1:3 1:3 - Grand Total Private&State/Federal Contributions Request for Ag Information and Advice 786 770 - Inquiries 2,264 2,200 - Website Inquiries - - 1,000 Committee/Program Meetings Attendance 154 125 125 Coordination 78 75 75 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Operations 330,494.85 252,710 248,710 Program Total 330,494.85 252,710 248,710 287 RESEARCH & DEVELOPMENT TOURISM Program Description The Tourism Program provides leadership and financial support to move the community's vision for tourism, as presented in the Hawai'i Island Tourism Strategic Plan(TSP)2006-2015, forward. The TSP states that tourism on Hawai'i Island will: honor the people and heritage of the island; support and enhance the quality of life for residents; value and perpetuate the natural and cultural resources; engender mutual respect and partnership among all stakeholders; support a vital and sustainable economy; and provide unique, memorable, enriching experiences. Program Objectives 1. Increase the economic contribution of the visitor industry to Hawaii Island and its communities and to help ensure that communities retain their sense of place and recognize their multi-cultural diversity, by June 2014: a) Partner with the Hawaii Island Visitors Bureau and other island marketing associations and organizations to implement an annual tourism marketing plan aimed at target consumer and business markets including: advertising,public relations, airlift support, Kama'aina campaigns, international outreach, and the CMI market. b) Support island-wide economic development activities while offering visitors and residents a variety of experiences to enjoy through support of twenty-five (25) festivals, activities and sporting events through the annual HTA CPEP and R&D Supplemental Awards Request for Proposals. 2. Increase communication, interaction, and understanding between stakeholder groups, especially between residents and the visitor industry by June 2014: a) Promote the Hawai'i Island TSP at a minimum of two public meetings. b) Serve on advisory councils including: Kona-Kohala Chamber of Commerce's Tourism Task Force; Kona-Kohala Chamber of Commerce's Employment Resources Group; the Hawai'i Island Visitors Bureau; and the Marketing, Leisure and Group Sales Committees for the Big Island Visitors' Bureau. 3. Maintain and improve visitor experience on Hawai'i Island by June 2014: a) Support the development of consistent corridor management plans and related activities at our island's three scenic byways and encourage new byway applications through service on the State Scenic Byways Advisory Committee. b) Support efforts to increase safety for visitors in partnership with Parks and Recreation, Civil Defense, Visitor Aloha Society of Hawai'i (VASH), HPD, HFD and the Big Island Visitors Security Association(BIVSA). 288 RESEARCH & DEVELOPMENT TOURISM Program Objectives (continued) 4. Reinforce authentic Hawaiian culture ensuring the foundation of our unique sense of place and appropriate recognition of our host culture by June 2014: a) Share Hawai'i Tourism Authority's (HTA) Style Guide and cultural resources websites and work with all sponsored programs, festivals and events to ensure Hawaiian place names are correctly spelled and diacritical marks are used appropriately. b) Support three (3) Hawaiian cultural events in the development stage to become self-supporting and work with their hosting nonprofit organizations to build their organizational capacity. Program Highlights General Fund Appropriation 2011-12 - $778,696 General Fund Appropriation 2012-13 - $775,000 Hawai'i Tourism Authority CPEP 2012 - $397,000 Awarded the largest allocation of$622,020 to the Hawai'i Island Visitors Bureau(HIVB) for airlift support, Kama'aina campaigns, Conventions, Meetings and Incentives (CMI) and international marketing. • The 5th Annual China US Tourism Leadership Summit was held on our island in September 2011. China is the largest of our emerging visitor markets and year-over- year shows significant growth for our island and our state. By sharing our island's Aloha and diversity with these important leaders, we are building bridges that will benefit our community for years to come. • Welcomed the inaugural Disney Cruiselines visit to Hawai'i Island in May 2012. The pier greetings programs for cruise ship passengers in both Hilo and Kona(Destination Hilo and Destination Kona Coast respectively) are supported by these funds. Awarded thirty-one (31) projects with 2011 HTA CPEP funds and twenty-one (21) projects received 2012 CPEP funds. These community-driven festivals and events, including the Moku 0 Keawe International Hula Festival, Big Island Film Festival, and Queen Lili'uokalani Long Distance Canoe Races overlap the County's fiscal year, so both years are included. 289 RESEARCH & DEVELOPMENT TOURISM Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Marketing&Product Development: Total County Contribution 778,696 750,000 750,000 Total State Contribution CPEP 400,000 397,000 400,000 Total State Contribution OPD - - - Number of Festivals,Events&Products 36 contract 25 contract 25 contract awards awards awards *Visitor Arrivals and Spending Total Airline Arrivals 1,317,404 1,350,000 1,600,000 International 295,655 100,000 300,000 Domestic 1,021,749 1,250,000 1,300,000 Total Cruise Ship Arrivals 234,790 240,000 250,000 International DBEDT did 10,000 Not tracked by not provide DBEDT Domestic DBEDT did 230,000 Not tracked by not provide DBEDT Total Per Person/Per Day Spending $147.00 _ $175.00 $155.00 • DBEDT collects visitor statistics on a calendar year,not a fiscal year so all statistics listed are based on the calendar model. Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Operations 1,368,839.14 1,175,000 975,000 Program Total 1,368,839.14 1,175,000 975,000 290 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Description The Business Development Program facilitates the development of a sustainable economy that enhances the standard of living of the residents and the economic viability of businesses in Hawai'i County. Program Objectives 1. Administer the joint State/County Enterprise Zone program and increase business participation by ten(10%) by June 2014. 2. Designate new zones for a 20 year participation in the Enterprise Zone Program by June 2014. 3. Provide funding and/or technical assistance to five (5) organizations for economic development projects by June 2014. 4. Partner with or fund four(4) organizations on workforce development initiatives or projects by June 2014. 5. Provide funding or technical assistance to three (3) organizations to build Hawaii Island's science and tech sector, including research, education and STEM (Science, Technology, Engineering, and Mathematics) careers by June 2014. 6. Expand the career preparedness program for students to develop skills and increase human resources and concurrently identify job opportunities within the local technology industries and businesses by June 2014. Program Highlights Business Development Program provided funding to Hawai'i Island non-profit organizations in the amount of$81,353.00 ($3,000 cost share from the Agriculture Program). Special one-time allocation of$150,000 funded the Asia-Pacific Economic Cooperation(APEC)to showcase Hawai'i Islands' products and unique resources to an international audience. This program supported: • Enterprise Zone (EZ) Program: Promotion and dissemination of information to prospective Hawai'i Island businesses. Ten(10) agricultural businesses were granted Force Majeure benefits due to a natural disaster or disease and will have their participation extended for another year. • Astronomy Workforce Development Pipeline: initiated program to develop career and educational path for students K-12, post-secondary education(Hawaii Community College and UH Hilo), informal education, and workplace experiences (e.g., internships) for 21st century technology-base on Hawaii Island. 291 RESEARCH & DEVELOPMENT � . .a. , BUSINESS DEVELOPMENT Program Highlights (continued) • Activities and Events: Addressed the County's high unemployment and fledging economy through the following workshops and events: o Hawai'i Island Economic Summit 2012—Expanding Our Horizons coordinated by the Kona-Kohala Chamber of Commerce. o Starting a Business in Hawaii workshops in five (5) rural communities o Entrepreneurial and Food Manufacturing workshops o Agritourism Business Training • "Think Local First" Consumer Education Campaign Pilot: Public outreach campaign to raise awareness to Hawai'i Island consumers to support locally owned businesses and how purchasing choices affect families, the local community, and the broader economy. 292 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Programs Economic Development Contracts 6 3 5 County Contribution 67,343 8,500 - Private/State/Federal Contributions 136,426 28,905 - Ratio of Total to County Contribution 1:2.3 1:3.55 - Workforce Development Contracts 2 2 4 County Contribution 15,000 7,500 - Private/State/Federal Contributions 25,144 9,000 - Ratio of Total to County Contribution 1:1.68 1:1.2 - Science and Technology Contracts 3 2 3 County Contribution 9,500 14,000 - Private/State/Federal Contributions 22,600 27,000 - Ratio of Total to County Contribution 1:2.38 1:1.93 - Grand Total Contracts 11 5 12 County Contributions 91,843 38,000 - Private/State/Federal Contributions 184,170 64,905 - Ratio of Total to County Contribution 1:2.01 1:1.72 - New EZ Participants 4 6 5 Agriculture and Manufacturing 3-year extensions 11 5 4 Inquiries and Requests 893 750 650 Committee/Program Meetings: Attendance 76 65 70 Coordination 38 45 35 Grant Assistance and SOP Distribution 28 20 25 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Operations 159,289.25 54,550 57,419 Program Total 159,289.25 54,550 57,419 293 RESEARCH & DEVELOPMENT ENERGY Program Description The Energy Program initiates, develops and facilitates renewable energy projects and energy efficiency programs based on optimizing our renewable energy resources. Energy Program represents County of Hawaii by participating in State and utility energy planning and regulatory programs, various Energy Boards and maintains the County's Energy Emergency Preparedness Plan. Program Objectives 1. Implement sections of the County of Hawai'i Energy Sustainability Plan, especially renewable energy and energy efficiency projects, by June 2014. 2. Develop a plan for an electric vehicle integration program for County of Hawai'i by June 2014. 3. Continue working in conjunction with the Department of Water Supply on the development of Lalamilo Wind Farm project, by June 2014. 4. Partner with NELHA to initiate a Renewable Research Development and Deploy project by June 2014. 5. Identify and facilitate at least two (2)transportation projects to help reduce the cost of energy for the County and reduce emissions by June 2014. 6. Implement at least two (2) energy efficiency programs to increase energy efficiency (decrease kilowatt hours) for residents by June 2014. Program Highlights The Energy Program provided funding in the amount of$299,524. Major projects were: • Drafting the COH Energy Sustainability Program—Five Year Roadmap that outlines the highest priority actions the County can take to lead the island to energy sustainability. • Fleet Association consultant to network and systemize best practices for fleet owners • LED (Light-emitting diode) consultant to assist with County codes and dark-skies Astronomy community. 294 RESEARCH & DEVELOPMENT ENERGY Program Highlights (continued) Other initiatives 100 kilo-watt(kW) Lithium-Ion Battery at West Hawai'i Civic Center(WHCC)was installed that stores excess energy from the 250 kW Photovoltaic (PV)Array. Battery obtained through a grant with DBEDT and Hawai'i Electric Light Company, Inc. (HELCO) and valued at$500,000. The combined system of the PV and battery is expected to make WHCC a nearly 100%renewable energy facility over the year. • Electric Vehicles: Continued County's fleet analysis with the help of National Renewable Energy Lab (NREL)to find opportunities to reduce fleet size and develop opportunities for Electric Vehicles. Five Plug-in Hybrid Electric Vehicles (PHEV)were purchased and currently in service. These PHEVs are charged daily by the abundant renewable energy from the 250 kW Photovoltaic Array and at night by the 100 kW Lithium-Ion Battery. • Electric Vehicle Charging Stations: Three (3) charging stations with ability to charge six (6) vehicles at once were installed through a grant from Better Place LLC. • Lalamilo Wind Farm: Co-authored Request for Proposal (RFP) and Power Purchase Agreement for re-powering the wind farm in Waikoloa with Department of Water Supply. RFP will be released next fiscal and all energy savings from this project will be passed to our island's water rate-payers. The expected savings are in the range of$1-1.5 million a year. • American Recovery and Reinvestment Act(ARRA): Funds of$737,800 were received in FY 2010, $500,000 of which were used in fiscal 2012 for the purchase of high-efficiency street lamps that is expected to save over 50% of the energy usage. Installation of street lamps is being done by the Department of Public Works personnel that enabled an overall purchase of one thousand lamps in instead of the projected four hundred. ARRA funded lamps will continue to be installed within the next fiscal year. 295 RESEARCH & DEVELOPMENT ENERGY Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate HELCO IRP,PUC Dockets&Legislative, NELHA and HEPF: 29 30 30 Meetings attended/arranged Testimonies and other submittals Maintain County EEP Plans and Attend State Energy Emergency Preparedness Meetings: 5 7 7 Meetings attended/arranged Update Energy Section of the Hawaii County Building Code and Attend Community Development Plan Meetings: 4 5 5 Meetings attended/arranged Rebuild America Program/LEED Certification of the West Hawai'i Civic Center: 1 0 - Meetings attended/arranged Hawai'i County LEED Certified Buildings/Photovoltaic Installations: 5 10 10 Meetings attended/arranged 7 15 15 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Salaries and Wages * 55,603.81 57,253 - Operations 809,640.92 237,977 150,000 Equipment - - - Program Total 865,244.29 295,230 150,000 *Energy Coordinator's salary included under program expenditures on page 304. 296 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Program Description The Hawai'i County Resource Center(HCRC) advances its mission to facilitate the sustainability of Hawai'i Island communities through community-based collaboration and capacity building services and to balance economic, social and community, and environmental priorities. The Information Resources Program collects, organizes, and provides statistical data and information to County departments, other agencies, businesses, and the general public that is responsive to changing needs. The Capacity Building program provides funding for Sustainable and Equitable Economic Development(SEED)projects and facilitates partnerships so that Hawai'i Island residents become more self-reliant and resilient. Program Objectives— Information Resources Program 1. Provide at least twenty statistical information requests to key partners in the business community to assist in the improvement of their performance goals by June 2014. 2. Publish the County of Hawai`i Data Book post on County of Hawai'i's web site www.hawaiicounty.gov/databook by November 2013. Continue to collect statistical information for future County of Hawai'i Data Book. 3. Distribute monthly update of County of Hawaii Statistics to at least 50 interested parties and provide accessibility via www.hawaiicounty.gov/statistics 4. Acquire and maintain research and resource materials pertinent to county needs by June 2014. 5. Generate an annual subject index (NewsFile) of significant articles in support of departmental programs and affecting Hawaii County by June 2014. 6. Organize the R&D Library (once relocated) integrating documents from Legislative Auditor's and Planning's Libraries and update the library catalog and database. 7. Classify and catalog library materials to maintain the Online Library Application (OLA) database. Continue to work with Department of Information Technology with the conversion of the library system by June 2014. 8. Provide research assistance to fulfill the data requirements of grant proposals averaging at least 10 requests per month by June 2014. 9. Publish Ha'ilono,the R&D Newsletter, at least four times by June 2014. 10. Review, update and publish"A-Glimpse-At Hawaii Island" and provide accessibility on the County of Hawai'i's web site: www.hawaiicounty.gov/factsandfigures by June 2014. 297 RESEARCH & DEVELOPMENT HAWAI'I COUNTY RESOURCE CENTER Program Objectives— Capacity Building Program 1. Develop Opportunities for Family Financial Empowerment a. Fund two (2) assets building projects that include access to safe and affordable financial services and products, education and counseling by June 2014. b. Partner with at least five (5) organizations to develop and implement strategies to improve the financial health and well-being of island children and families by June 2014. c. Provide three (3)technical assistances to increase financial capabilities of youth and families by June 2014. 2. Encourage Sustainable and Livable Communities a. Fund two (2) community development projects that include green practices and financial empowerment/asset building activities by June 2014. b. Partner with at least five (5) organizations to facilitate the implementation of various community plans by June 2014. c. Provide three (3)research and/or technical assistances to improve civic engagement and sustainable development by June 2014. 3. Develop Opportunities for Economic Localization and Greening the Government a. Fund two (2) green economic development projects by June 2014. b. Partner with at least five (5) organizations to promote efficient energy consumption, local food and services, and sustainable waste management strategies by June 2014. c. Provide three (3)technical assistances to facilitate the implementation of the Vision 20/15 Green Government Action Plan by June 2014. Program Highlights — Information Resources Program Community and capacity building information: Provided research assistance and information to fulfill the data requirements of grant proposals, business loans and plans, and research to assist in the improvement of their performance goals. Publications: • 2010 County of Hawai'i Data Book that contains a collection of statistics on social and economic conditions of Hawaii County and provided access online: www.hawaiicounty.gov/databook • Building Permits Reports for CY 2011. • Monthly County of Hawai'i Statistics. www.hawaiicounty.gov/statistics • Contact Elected Officials listing. http://co.hawaii.hi.us/govcontacts.htm • Ha'ilono, department newsletter featuring information and articles to support and promote economic development in Hawaii County. 298 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Program Highlights— Information Resources Program (continued) • 2012 edition of A-Glimpse-At Hawai'i Island. vvww.hawaiicounty.gov/factsandfigures Program Highlights— Capacity Building Program Resource Center supported family asset building and financial empowerment projects, local food economy, green business and government, and sustainable and livable community projects. • Children's Savings Initiative: Almost one thousand children participated island- wide and saved over$62,000 collectively. • Free tax assistance to low income individuals and families: Over$145,000 in Earned Income Tax Credits claimed and an estimated $45,000 saved by tax payers through the free Volunteer Income Tax Assistance (VITA) sites/clinics. • Rural Outreach Service Initiative: Partnered with 23 organizations to integrate financial empowerment services and tools into direct service programs which served over 500 North Hawaii individuals. • Children's Savings initiative and Rural Outreach Services Initiatives were highlighted at 2012 Family Financial Empowerment Symposium on Oahu attended by over 300 representatives from across the state and nation. Ho'owaiwai Network Hawai'i Island now has over one hundred health and human service providers, financial institutions, schools and other government agencies working together to develop and implement initiatives that build strong, financially secure youth and families. • Piloted two financial empowerment tools using technology: 1) Spend Safe.ly: a text message-based platform that helps working families manages discretionary income; and 2) Resources Match: a web based platform that allows organizations screen clients and provide referrals to resources in communities. • Partnered with other organizations to organize Green Workforce Development Summit and Climate Mitigation and Adaptation Planning Workshop in November 2011. 299 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Program Measures— Information Resources Program FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Acquisitions/Process/Update 148 250 250 Cataloging 49 50 50 Circulation/Interlibrary Loan 48 50 50 Correspondence/Email 251 350 350 Data Book 100,798 120,800 120,800 Updates 797 800 800 Web Visits 100,001 120,000 120,000 Inquiries/Reference 3,000 3,000 3,000 Census Data 2,010 2,000 2,000 Other 990 1,000 1,000 Publications 7 6 7 Contact Elected Officials Annual Annual Annual County of Hawai'i Data Book(online) Biennial Biennial Biennial County of Hawai'i Data Book(updates) Annual Annual Annual County of Hawai'i News File Annual Annual Annual County of Hawai'i Statistics Monthly Monthly Monthly A-Glimpse-At Hawai'i's Big Island Annual Annual Annual Ha'ilono(Newsletter) Bimonthly Bimonthly Bimonthly 300 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Program Measures— Capacity Building Program Note—changes in program measures reflects the plan to re-organize the Resource Center FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate SEED Programs Family Financial Empowerment Contracts 5 2 2 County Contribution 107,500 20,000 - Private/State/Federal Contributions 302,000 20,000 - Ratio of County Contribution to Total 1:4 1:1 - Community Development Contracts 3 2 2 County Contribution 13,500 15,000 - Private/State/Federal Contributions 53,600 15,000 - Ratio of County Contribution to Total 1:5 1:1 - Green Economic Development Contracts 3 2 2 County Contribution 18,500 15,000 - Private/State/Federal Contributions 27,100 15,000 - Ratio of County Contribution to Total 1:2 1:1 - Grand Total SEED Contracts 11 6 6 County Contributions 139,500 50,000 - Private/State/Federal Contributions 382,700 50,000 - Ratio of County Contribution to Total 1:4 1:1 - Number of Collaborating Partners 50 25 25 Inquiries and Requests 600 650 650 Community Meetings: #of Participants 800 1,500 1,500 Technical Assistances(facilitation,strategic 7 11 11 planning,grant proposal assistance,and economic analysis) Presentations 3 5 5 Research and Publications 3 1 1 Number of Low-income Families Assisted 100 100 100 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Operations 173,042.56 120,867 83,000 Program Total 173,042.56 120,867 83,000 301 RESEARCH & DEVELOPMENT FILM Program Description The Film Program supports the local film industry;promotes and markets Hawai'i Island worldwide as a film destination; and develop and expand infrastructure by building strong and effective relationships with business, government, academic, and community groups. Program Objectives 1. Market and promote Hawaii Island internationally as a desirable and cost effective location for filming by June 2014: a. Maintain a list of comprehensive and up-to-date printed and on-line directories of world-wide film industry contacts and local production resources. b. Redesign website and update and maintain the ohana database contact information on website. c. Create and deliver a quarterly newsletter to share production related information to industry database. d. Release weekly photos and other production information on social media platforms. e. Schedule at least two meetings per month with key feature film, television, and independent film people attract/incentivize production on this island. f. Develop database of all islands' production for the last 5 years and encourage them to return to our island for additional production. g. Create a Film FAM tour which would include either or both: 1) invite a small group of high level executives to our island 2) send a Mayoral delegation to meet with key executives, if feasible. h. Review and update all photo albums of the island assets on Big Island Film Office website and create at least ten(10) new albums of location photos. i. Attend AFCI trade show and at least two other events, if feasible, to promote production on our island. 2. Collaborate with the Film Offices of the Hawaiian Islands (FOHI), the Hawai'i Film and Entertainment Board (HFEB), the Hawai'i International Film Association (HIFA), the Association of Film Commissioners International (AFCI), Hawai'i Island Chambers of Commerce, etc. to: a. Participate in and support legislative efforts to provide appropriate changes and modifications to the Act 88 production incentive program; specifically, to expand the sunset clause for the Act 88 legislation, increase the per production cap for the incentive, and provide a small (5%) rebate to incent more local hiring by June 2014. 302 RESEARCH & DEVELOPMENT FILM Program Objectives (continued) 3. Plan/coordinate/assist in the following activities by June 2014: a. Support services to approximately 100 productions. b. Four(4) scouting tours or meetings with high level productions. c. Four(4)presentations to local high schools or colleges,businesses or community groups to share information about the Film Office and industry on this island. d. Four(4) film festivals, conferences, or trade shows to promote our own location production capabilities, provide network opportunities for filmmakers, attract more filmmaking to the community and to give a voice to our diverse communities. Program Highlights Total number of productions was equal to the last fiscal period, 49. There was strong representation by countries from around the world, including Denmark and Russia. The UK was represented by a total of seven productions during this time frame. Much of this activity was tied to the Transit of Venus phenomenon and to scientific and documentary film projects. Production from Japan continued strong with 27% of total production. This period did not see a high end feature film or television show but revenue was driven by a number of modestly budgeted cable television shows and reality programs and by a strong performance in the documentary segment. Revenue and numbers of productions doubled in the second half of the fiscal year. After numerous attempts and requests to Hawai'i Five-0 executive team to produce episodes on our island,preparations are in final stages for their scouting visit in the next fiscal year. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Inquiries 150 175 150 Productions Completed 49 75 50 Production Revenues $1,657,200 $8,000,000 $5,000,000 Website hits 0 0 2,000 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Operations 35,374.29 39,920 27,920 Program Total 35,374.29 39,920 27,920 303 RESEARCH & DEVELOPMENT RESEARCH & DEVELOPMENT Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 18 18 18 Salaries and Wages 630,243.65 669,942 643,242 Operations 32,551.06 39,600 48,575 Equipment 5,601.65 800 200 Coqui Program 2,937.69 3,000 3,000 Soil and Water Conservation District 273,750.00 300,000 270,000 Program Total 945,084.05 1,013,342 965,047 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Director of Research&Development 1 1 1 Deputy Director of Research&Development 1 1 1 Asst.Account Clerk(1/4T)Temp 1 1 1 Administrative Services Assistant I 1 1 1 Administrative Assistant 1 1 1 Clerk II 1 1 1 Economic Development Specialist II 3 3 3 Economic Development Specialist III 6 6 6 Grants Specialist 1 1 1 Private Secretary 1 1 1 Resource Materials Specialist 1 1 1 Total 18 18 18 304 HIG£IlY" FUND PUBLIC WORKS HIGHWAY FUND Mission Statement To maintain and improve the County's roadway transport system for safe and efficient movement of people and goods around the island. Department Goals 1. To provide leadership, training, administrative, public outreach, and technical support to accomplish the Divisions' Programs. 2. To provide a safe roadway allowing efficient movement of people and goods around the island. 3. To assist Civil Defense in emergencies. 4. To update the highway inventory records and maps. Convert these to electronic files. 5. To resurface a specific number of miles island-wide as the budget allows. 6. To develop and implement operational and technical programs for traffic control devices. 7. To provide operations and maintenance of traffic control devices in a timely manner through improved scheduling of projects and personnel. 8. To develop a rapid retrieval of records system,planned activities, and documents to support litigation. 9. To expand educational programs through website and social media tools to encourage highway safety and to provide customers 24-hour access to request a repair or service. 10. To create and implement highway safety standards, and procedures. 11. To operate and maintain traffic signals, streetlights, signs, and markings island-wide. Funding Source and Position Count Highway Fund $ 32,942,878 Highway Fund 248 Grant Revenue - Grant Revenue - Total Budget: $ 32,942,878 Total Number of Positions 248 305 PUBLIC WORKS TRAFFIC DIVISION Program Description The Traffic Division was established under the Department of Public Works under Chapter 2,Article 9, Section 2-41 of the Hawai`i County Code. The Division installs, maintains and repairs traffic control facilities and devices and street lighting systems in compliance with Chapter 24 of the Hawai'i County Code. The Division is responsible for traffic engineering projects for the County and also educating the public on safety. Administration Section Plans, designs, and implements traffic control facilities in accordance with national standards. 1. Provides supervision and administrative support for the Division. 2. Mitigates traffic problems and improves overall roadway efficiency and safety. 3. Seeks to resolve complaints and answers inquiries using various means including website, call backs on completed work reported by the public and use of Laserfiche. 4. Develops a proactive role in the safe and efficient movement of traffic. 5. Provides information, technical support and direction to the highway safety council and the four traffic safety committees. Traffic Safety Section (Planning/Investigations, and Engineering) Responsible for the overall planning and design of Traffic Engineering related projects. 1. Conducts studies, investigations, inspections,traffic surveys, and other related activities to safeguard and facilitate vehicular and pedestrian traffic. 2. Reviews construction plans, traffic studies, zone changes, variances, etc. to ensure compliance with Division standards, guidelines, and policies for Federal, State, County and private entities. 3. Proposes, designs, and manages new traffic control related projects to help mitigate existing traffic problems and to improve overall roadway efficiency. 4. Identifies safety improvement projects based on accidents and conflict analysis procedures. 5. Oversees the restriping programs. 6. Proposes Traffic Calming initiatives to address concerns: a. Smart Signs to be used for driver's speed feedback and traffic counts b. Speed Humps for temporary and permanent installations 7. Creates, maintains and improves programs to promote highway safety and traffic education. 306 PUBLIC WORKS TRAFFIC DIVISION Program Description (continued) Traffic Siznals and Streetlights Section Responsible for the design, installation, operation and maintenance of all traffic signals and streetlights on County highways and for maintaining traffic signals and streetlights on State highways. 1. Develop and implement priorities for traffic signal and streetlight installations. 2. Maintain a computerized traffic signal and streetlight database. 3. Develop and implement uninterruptible power supplies (UPS) for continuous traffic signal operations during power outages. 4. Continue to add signal systems to traffic signal server for real time monitoring and database adjustments. 5. Assist Traffic Calming Program by installing and maintaining traffic calming devices, such as Smart Signs (driver speed feedback), etc. 6. Install newly warranted signals"in-house"when possible. Traffic Signs and Markings Section Responsible for the installation, operation and maintenance of all traffic control signs and pavement markings on County highways, including assisting other departments and agencies with traffic control signs and pavement markings at off-highway County facilities. 1. Develop and implement a more efficient signs and markings maintenance program. 2. Develop a more proactive role in the safe and efficient movement of traffic. 3. Develop and maintain a computerized supplies, materials, and field signs and markings inventory database. 4. Assist Traffic Calming Program by installing temporary and permanent speed humps and related accessories, such as signage and striping. 307 PUBLIC WORKS TRAFFIC DIVISION Program Objectives Existing Maintenance Signals & Streetlights 1. Maintain 5% or less signal light failure rate. o Performance measurement: actual against 5% goal. 2. Improve upon street light failure rate of 30%. o Performance measurement: actual against 30% goal. Traffic Signs & Markings 1. Restripe or install 250 line miles per year(total of 1,000 line miles over 4 year maintenance cycle) to address retro reflectivity. o Performance measurement: actual against 250 line miles per year goal. 2. Fabricate 3,150 signs for sign retro reflectivity maintenance program. o Performance measurement: actual against 3,150 signs fabricated per year goal. 3. Maintain or install 4,200 signs for retro reflectivity maintenance program. o Performance measurement: actual against 4,200 signs maintained or installed per year goal. Improvements Signals & Streetlights 1. Connect 15 signals per year to Traffic Command Center. o Performance measurement: actual against 15 signals installs per year. 2. Convert 1,000 LPS units per year with LED lightings (total of approx. 9600 lights). o Performance measurement: actual against 1,000 unit goal. 3. Upgrade 5 crosswalks per year. o Performance measurement: actual against 5 crosswalks per year goal. Safety 1. Investigate and process complaints and requests (not including projects) within 30 calendar days. o Performance Measurement: 100%completion. 308 PUBLIC WORKS TRAFFIC DIVISION Program Objectives (continued) 2. Transportation Asset Management Program o Acquire new photo log every two years of all public roadways in Hawaii County, a full traffic sign inventory of all County owned/maintained signs, and road ratings of all County owned/maintained roads. o Performance measurement: 100% completion. o Update GIS (Geographic Information System) inventory management to include annual goals for signs at 4800 each and striping 250 line miles o Performance measurement: 100% completion. Program Highlights Projects Complete • Traffic Management Operations Room successfully opened and operational at Schultz Siding base yard. • LED Street lights being received incrementally for a large scale LED streetlight installation in selected areas, which will mark the second change of street lighting technology within the past several decades funded by a$500K American Recovery and Reinvestment Act(ARRA) grant. • Participation in annual Ironman Triathlon, successfully working with various Federal, State and Local agencies. • Implementation of the updated(2011 version)Mandli photo log of all State and County roads in Hawaii County. • Completion of Mandli traffic sign inventory and collection of road evaluation data for all County maintained roads. • Integration of Mandli traffic sign inventory and road condition rating data into RoadSoft GIS traffic asset management program. • Full implementation of island-wide traffic sign retro-reflectivity maintenance program. • Establishment and fielding of West Hawaii traffic markings crew. 309 PUBLIC WORKS TRAFFIC DIVISION • Traffic education completed via traffic safety messages distributed to children ages 3-8 via stickers, Community Helpers lesson plans and booklets and bandage dispensers,teaching the importance of traffic safety. • Radio public service announcements have been broadcast reinforcing traffic safety messages. • Traffic website continues to provide information, alerts and request forms for the public. 310 PUBLIC WORKS TRAFFIC DIVISION Program Measures EXISTING MAINTENANCE FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Traffic Signal&Streetlight Maintain 5%or less Failure Rate 0.11% 5% 5% Improve upon Failure rate of 30% 19.70% 30% 30% Traffic Signs&Markings Restripe 140 mi/yr(total of 960 miles over 7 years) 87.9 n/a n/a Restripe 250 line miles/yr(total of 1,000 line miles over 4 n/a 250 250 years)to address reflectivity Fabricate 3,150 signs for sign retro reflectivity maintenance n/a n/a 3,150 program Maintain or install 4,200 signs for sign retro reflectivity n/a n/a 4,200 maintenance program IMPROVEMENTS Traffic Signal&Streetlight Connect 15 signals/yr to Traffic Command Center 12 15 15 Convert 1000 LPS units/yr with LED lightings(total of 16 1,000 1,000 9600 lights) Upgrade 5 crosswalks/yr 0 5 5 SAFETY Investigate and process complaints and requests(not 74% 100% 100% including projects)within 30 calendar days. Transportation Asset Management Program-acquire new na 100% 100% photo log every two years. Update GIS(Geographic Information System)inventory na 100% 100% management to include signs—4800 each and striping 250 line miles. 311 PUBLIC WORKS TRAFFIC DIVISION Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 48 48 48 _ Salaries and Wages 1,706,993.20 2,114,824 2,308,839 Operations 3,886,136.66 4,196,178 4,636,872 Equipment 196,286.51 313,100 152,450 Program Total 5,789,416.37 6,624,102 7,098,161 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request ADMINISTRATION: Civil Engineer VI 1 1 1 Office Manager 1 1 1 Account Clerk 1 1 1 Senior Account Clerk 1 1 1 Clerk II 1 1 1 Student Helper I 1 1 1 TRAFFIC SAFETY Civil Engineer V 1 1 1 Civil Engineer IV 1 1 1 Civil Engineer III 1 1 1 Engineering Support Tech II - 1 1 Traffic Technician I 1 - - TRAFFIC SIGNALS& STREETLIGHTS: Traffic Operations Supervisor 1 1 1 Traffic Technician IV 1 1 1 Supervising Traffic Technician 1 1 1 Traffic Technician II 1 1 1 Construction Inspector 1 - - Traffic Signal Inspector - 1 1 Traffic Electrician Supervisor 1 - - Traffic Electrician Supervisor II - 1 1 Lead Traffic Electrician 1 1 1 Electronic Technician 1 1 1 Traffic Electrician 4 4 4 Electrical Engineer - 1 1 Electrical Engineer III 1 - - Electrician - 2 2 Electrician Helper 2 - - 312 PUBLIC WORKS TRAFFIC DIVISION Personnel Position Summary (continued) FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request TRAFFIC SIGNS&MARKINGS: Traffic Signs&Markings Supervisor I 2 - - Traffic Signs&Markings Supervisor II 1 2 2 Traffic Signs&Markings Supervisor III - 1 1 Program Support Technician 1 1 1 Lead Traffic Signs&Markings Painter(2 in Kona) 4 5 5 Lead Traffic Signs&Markings Installer(Kona) 1 - - Thermoplastic Melting Equipment Operator 1 1 1 Traffic Signs&Markings Installer(Kona) 1 - - Traffic Signs&Markings Painter(2 in Kona) 5 5 5 Traffic Signs&Markings Helper(3 in Kona) 7 8 8 Total 48 48 48 313 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program Description Highway Administration The Highway Maintenance Division oversees and directs all Highway Programs; i.e., maintenance of roadways, flood control structures and canals. The Division also establishes safety programs and conducts training, coordinates in-house resurfacing projects and responds to various emergencies as needed. District Baseyards Each District Baseyard continues to repair and maintain roads, streets,highways, bridges, storm drains and other flood control structures in the County. The Baseyards also respond as needed to various emergencies caused by accidents, hazardous material spills and other natural events (fires, storms, earthquakes etc.). Program Objectives 1. Continue islandwide in-house resurfacing program and resurface a total of 35 miles. 2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total)per operator/equipment per workday and the goal of a five-week cycle per district. Program Highlights Resurfaced or paved 20.38 miles of various County roads including roads-in-limbo: • South Hilo 7.54 miles • North Hilo/Hamakua 3.20 miles • North& South Kohala 2.31 miles • North& South Kona 1.78 miles • Ka`u 1.25 miles • Puna 4.30 miles 314 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Resurfacing Miles(Varying Widths) 20.38 35 35 South Hilo 7.54 7 7 North Hilo/Hamakua 3.20 5 5 North/South Kohala 2.31 7 7 North/South Kona 1.78 6 6 Ka`u 1.25 4 4 Puna 4.30 6 6 Grass Cutting Operation(Cycle for Each District,in Average: Weeks): 4 South Hilo 3 to 6 5 5 North Hilo/Hamakua 6 5 5 North/South Kohala 1 to 4 5 5 North/South Kona 6 5 5 Ka`u 5 to 6 5 5 Puna 2 to 6 5 5 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 _ Actual _ Budget Request Number of Positions 200 200 200 Permanent/Temporary 164/36 164/36 164/36 Salaries and Wages 5,410,923.39 5,915,573 6,203,755 Operations 3,609,449.24 4,128,525 4,223,302 Equipment 204,546,08 1,653,600 1,555,410 Program Total 9,224,918.71 11,697,698 11,982,467 315 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Personnel Position Summary FY 2011-2012 FY 2012-2013 FY 2013-14 Position Title Authorized Authorized Request Highway Division Chief 1 1 1 Highway Superintendent 1 1 1 Accountant II 1 1 1 Civil Engineer IV 1 1 1 Highways Support Technician II 1 1 1 District Road Overseer II 5 5 5 Equipment Operator I 25 25 25 Equipment Operator II 26 26 26 Equipment Operator III 9 9 9 Equipment Operators Instructor 1 1 1 Laborer II 68 68 68 Mason 1 1 1 Road Construction&Maintenance Supervisor I 4 4 3 Road Construction&Maintenance Supervisor II 10 10 11 Safety&Driver Improvement Coordinator 1 1 1 Senior Account Clerk 7 7 7 Street Cleaning Supervisor 1 1 1 Street Sweeper Operator 1 1 1 Subtotal 164 164 164 TEMPORARY POSITIONS: Equipment Operations Instructor Temp 3 3 3 Equipment Operator I Temp 6 6 6 Equipment Operator II Temp 5 5 5 Equipment Operator III Temp 4 4 4 Mason Lead Temp 1 1 1 Mason Temp 3 3 3 Road Constr&Maintenance Supervisor I Temp 6 6 6 Student Helper II 1 1 1 Tree Trimmer Temp 4 4 4 Worker's Compensation Position 3 3 3 (Temporary Positions)Subtotal 36 36 36 Total 200 200 200 *Transferred Student Helper II position in FY 11-12 316 MASS TRANSIT AGENCY HIGHWAY FUND Program Description Refer to Mass Transit Agency under the General Fund Section. Program Objectives Refer to Mass Transit Agency under the General Fund Section. Program Highlights Refer to Mass Transit Agency under the General Fund Section. Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Operations 3,982,377.20 4,845,250 4,845,250 Equipment - Program Total 3,982,377.20 4,845,250 4,845,250 317 PUBLIC WORKS HIGHWAY FUND MISCELLANEOUS FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Roads in Limbo 9,49,621.82 2,000,000 1,500,000 Highway Engineering - - 50,000 Fringe Benefits Health Fund 902,401.63 980,000 1,209,000 Pension Accumulation 1,077,599.30 1,350,000 1,224,000 FICA 496,565.30 666,000 604,000 Worker's Compensation 342,468.36 450,000 450,000 Total Fringe Benefits 2,819,034.59 3,446,000 3,487,000 Supplemental Transfers Transfer to Capital Projects Fund 3,213,467.48 3,610,000 3,430,000 Other Costs Provision for Compensation Adjustment - - - Provision for Pension Lag Adjustment - - - Vacation Pay 50,000 50,000 Refund Auto/Trailer Tax - - - Provision for Reallocation - - - Public Safety Disaster/Emergency 83,531.79 500,000 500,000 Total Other Costs 83,531.79 550,000 550,000 Total Miscellaneous 7,065,655.68 9,606,000 9,017,000 318 SEWER FUND ENVIRONMENTAL MANAGEMENT SEWER FUND Mission Statement To protect public health and environment, support the County, and encourage a safe and rewarding workplace. Division Goals 1. To protect public health and safety and the environment. 2. To meet or exceed all wastewater discharge permit and regulatory compliance requirements. 3. To provide the best service at the least cost while balancing the needs and desires of the administration, council, employees, and general public. 4. To sustain no lost time injuries and maintain a healthy and committed workforce. Funding Source and Position Count Sewer Fund $ 8,017,656 Sewer Fund 58 Subsidy 145,196 Grant Revenue - Total Budget: $ 8,162,852 Total Number of Positions: 58 319 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Description The Administration program of the Wastewater Division(WWD) includes the administration and engineering functions. Administration manages the countywide wastewater system, maintains effective long-range plans via the Capital Improvement Program (CIP)and Equipment Replacement Fund(ERF)planning process, coordinates with the Environmental Management Commission(EMC),the Department Administration and County Council, administers permit applications,maintains archives, and maintains public relations through education and problem solving as needed. Program Objectives 1. Complete repairs to the Hilo Wastewater Treatment Plant(WWTP) Outfall. 2. Complete repairs to the Kalaniana'ole Interceptor—Phase 2. 3. Complete upgrade of the Pua Sewage Pump Station(SPS) and Force Main. 4. Complete replacement of the Papa'ikou and Kulaimano Dewatering Systems. 5. Initiate construction of the Na'alehu Large Capacity Cesspool (LCC)Replacement project. 6. Initiate design of the Pahala LCC Replacement Project. 7. Initiate construction of the Kealakehe Sludge Removal and Aeration Upgrade Project. 8. Initiate construction of the Lono Kona Sewer Improvement District Project. 9. Continue construction of the North Kona Sewer and Reuse project in conjunction with the State DOT's Queen Ka'ahumanu Highway Widening Project—Phase 2. 10. Implement Sewer Rate Increase to adequately support Wastewater facilities including sewer mains, sewage pump stations and wastewater treatment plants. Program Highlights 1. Completed construction for upgrade of the Honoka'a WWTP to allow connection of additional properties in the Honoka'a town area to connect to the County sewer system. 2. Initiated construction of the Kalaniana'ole Ave. Interceptor Sewer Rehabilitation. 3. Issued design and completed construction to repair the existing wet well at the Project 19 SPS. 4. Issued consultant contract to accomplish repairs to the Hilo WWTP outfall (repair undermining of a section of the outfall pipe and to repair approximately 4 joint leaks). 5. Continuing to work with the State of Hawai'i Department of Transportation to install the North Kona Sewer and Effluent Reuse infrastructure as part of the Queen Ka'ahumanu Highway Widening Phase 2 project. 320 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate REGULATORY COMPLIANCE PROGRAM Number of NPDES Permit Violations 0 0 1 Number of Reportable Sewage Spills 4 0 2 Number of Reportable Treatment Bypass 1 0 0 Number of HIOSH Citations 0 0 1 SEWER CONNECTION PROGRAM Number of Building/Plumbing Permits Processed 550 600 600 Number of Sewer Connection Plans Reviewed 200 200 200 Number of Sewer Connections Inspected 200 250 250 PRIVATE SEWER EXTENSION PROGRAM Number of Private Sewer Extension Plans Reviewed 3 1 2 Number of Private Sewer Extensions Inspected 2 2 2 REPLACEMENT RESERVE ACCOUNT PROGRAM Number of Design Projects Completed 0 2 2 Number of Construction Projects Completed 1 2 2 321 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS Program Description The Operations program involves operating, maintaining, and repairing wastewater collection,pumping,treatment, and disposal facilities and equipment. The Operations program includes coordinating the planning, design, construction and inspection of equipment replacement projects with Wastewater Administration,performing laboratory analyses to determine permit compliance and efficiency of plant processes; ensuring regulatory compliance; and storing and maintaining adequate inventory of spare parts and supplies. Program Objectives 1. Strive for acceptable ratings from Department of Health during inspections of the wastewater treatment facilities by exercising proper plant process control, health and safety procedures and laboratory quality control. 2. Continue to implement an inflow and infiltration(I/I)program for the Hilo Sewer System in order to reduce influent flow to the Hilo WWTP. 3. Continue to implement an inflow and infiltration(I/I)program for the Kona Sewer System in order to reduce chloride concentrations as the WWD Administration continues to establish an effluent reuse program in Kona. Program Highlights 1. Reduced I/I to the Hilo Wastewater Treatment Plant by almost 500,000 gpd. 322 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate WASTEWATER TREATMENT PROGRAM Percent of Wastewater Treatment Plants Receiving 70% 80% 80% Acceptable or Conditional Rating from DOH Hilo WWTP—Average Daily Flow(mgd) 2.7 2.4 2.4 Papaikou WWTP-Average Daily Flow(mgd) 0.08 0.1 0.1 Kulaimano WWTP-Average Daily Flow(mgd) 0.08 0.1 0.1 Kapehu WWTP-Average Daily Flow(mgd) 0.01 0.01 0.01 Kealakehe WWTP-Average Daily Flow(mgd) 1.7 1.8 1.8 Honokaa WWTP—Average Daily Flow(mgd) 0.0 0.2 0.2 Pass EPA laboratory quality control test? Yes Yes Yes EFFLUENT REUSE PROGRAM Total Volume of Effluent Recycled(kgal/yr) 0 0 0 SEWER LINE MAINTENENANCE PROGRAM Miles of Sewer Lines Cleaned 30 36 36 Miles of Sewer Lines Video Inspected 20 20 20 Number of Point Repairs Completed 40 50 50 PLANT MAINTENANCE PROGRAM Number of Work Orders Completed 400 450 450 Number of Outstanding Work Orders 30 30 30 323 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Number of Positions 58 58 58 Salaries and Wages 2,460,053.15 2,900,523 2,581,266 Operations 3,716,919.61 4,151,216 4,170,640 Equipment 36,858.22 55,500 25,400 Program Total 6,213,830.98 7,107,239 6,777,307 324 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Assistant Wastewater Treatment Plant Operator 8 6 7 Assist Wastewater Treatment Plant Operator Temp 4 4 4 Civil Engineer I - - 1 Civil Engineer III 1 1 - Civil Engineer IV 1 1 1 Civil Engineer VII 1 1 1 Engineering Support Tech III 1 - - Engineering Support Tech IV - 1 1 GIS Analyst II 1 - - Information Systems Analyst - 1 1 Laboratory Technician I 1 1 - Mechanical Repairer 2 2 2 Lead Plant Electrician/Electronics Repairer 1 1 1 Plant Electrician/Electronics Repairer 1 1 1 Sanitary Chemist 1 - - Sanitary Chemist I - 1 1 Sanitary Chemist III - 1 1 Wastewater Plant Maintenance Mechanic 3 3 3 Wastewater Plant Maintenance Mechanic Supervisor 1 1 1 Sewer Maintenance Repairer 5 6 6 Sewer Maintenance Working Supervisor 2 - 2 Sewer Maintenance Working Supervisor III - 1 - Wastewater Plant Working Supervisor III 1 - 1 Storekeeper 1 1 1 Engineering Student 1 1 1 Student Helper 2 2 2 Wastewater Deputy Division Chief 1 1 1 Wastewater Operations Superintendent 2 2 2 Wastewater Project Manager 1 1 1 Wastewater Treatment Plant Operator I 5 5 5 Wastewater Treatment Plant Operator II 2 2 2 Wastewater Treatment Plant Operator III 4 4 4 Wastewater Treatment Plant Operator IV 2 2 2 Wastewater Treatment Plant Supervisor III 1 1 1 Wastewater Treatment Plant Supervisor IV 1 1 1 Total 58 58 58 325 ENVIRONMENTAL MANAGEMENT SEWER FUND MISCELLANEOUS FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Fringe Benefits FICA 181,207.60 221,890 222,662 Pension Accumulation 376,235.53 449,581 465,699 Health Fund 260,215.52 340,610 374,671 Worker's Compensation 49,580.27 35,000 50,000 Total Fringe Benefits 867,238.92 1,047,081 1,113,032 Other Costs Provision for Compensation Adjustment - - - Replacement Reserve Account 314,220.45 1,166,829 272,513 Total Other Costs 314,220.45 1,166,829 272,513 326 CEMETERY FUND PARKS & RECREATION CEMETERY FUND Mission Statement The Department of Parks and Recreation Cemetery Fund provides affordable burial facilities for residents of Hawai`i County. Department Goals To improve, maintain and upkeep `Alae Cemetery. Program Description The Cemetery Fund was authorized to use the revenues from plot sales at `Alae Cemetery for the improvement, maintenance, and upkeep of`Alae Cemetery. Program Objectives Conduct maintenance and repair activities. Program Highlights • Maintenance and upkeep of the cemetery has been done on a daily basis. Funding Source and Position Count Cemetery Fund $ 10,000 Cemetery Fund - Grant Revenue - Grant Revenue - Total Budget: $ 10,000 Total Number of Positions - 327 PARKS & RECREATION CEMETERY FUND Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Acres Maintained 33 33 33 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Operations - 10,000 10,000 Program Total - 10,000 10,000 328 BIKEWAY FUND PARKS & RECREATION BIKEWAY FUND Mission Statement The Department of Parks &Recreation Bikeway Fund promotes safe bicycling transportation and recreation. Department Goals 1. Provide safe bicycling recreational opportunities for all age groups. 2. Match local Bikeway Funds with federal money whenever possible and desirable. 3. Support programs,planning and physical bikeways (on-road and off-road)that promote bicycling for transportation, recreation and sport. Program Description The Bikeway Fund collects fees for the bikeway fund that will be used for the promotion of bicycle education and recreational activities. Funding Source and Position Count Bikeway Fund $ 171,000 Bikeway Fund - Grant Revenue - Grant Revenue - Total Budget: $ 171,000 Total Number of Positions 329 PARKS & RECREATION BIKEWAY FUND Program Objectives 1. Conduct one recreational bike activity in each of 5 recreational districts by June 30, 2013. Program Highlights No highlights reported for FY 2011-12. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Participants in Recreational Activities 0 250 250 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Operations - 171,000 171,000 Program Total - 171,000 171,000 330 $ MIFIlCATI41N FUND PUBLIC WORKS BEAUTIFICATION FUND Mission Statement To beautify and enhance highways and roadways under the ownership, control and jurisdiction of Hawai'i County. Department Goals 1. To maintain several median strips in Kailua-Kona. 2. To control roadside trash by providing refuse containers and pick-up. 3. To maintain and provide new plantings along highways, roadways and County facilities visible along highways and roadways to create green aesthetically pleasing landscape. Program Description The Beautification Fund involves planning projects and working with the community to beautify the roadways and appropriate facilities in order to enhance the traveling experience. Program Objectives 1. Continue to initiate two roadside planting projects every year. 2. Continue to plant or replant a minimum of 10 trees each year. 3. Enhance and continue the existing Litter Pick-up along County Roads Program with the Highways Division of the Department of Public Works. Funding Source and Position Count Beautification Fund $ 182,670 Beautification Fund - Grant Revenue - Grant Revenue - Total Budget: $ 182,670 Total Number of Positions - 331 PUBLIC WORKS BEAUTIFICATION FUND Program Highlights Continue a cooperative program with the Department of Parks and Recreation to better implement the beautification projects. A cooperative program between the downtown associations in Hilo and Kona and the Highways Division regarding trash bin installation and maintenance has been established. Bins are provided by the associations, and our crew install them, remove trash and replace the liners. Certain median strips landscaping in the Kona district have been a cooperative effort with the County contributing for irrigation water and the Kailua Village Business Improvement District contributing all expenses for plant materials, irrigation systems and labor to install and maintain. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate New Projects Initiated 1 2 2 Trees Planted 0 10 10 Additional Information: Refuse Containers Provided Pahoa Village 7 7 7 (seven 55 gal Bins+two minimum 30 gal Bins) Refuse Containers Provided Puako Beach Road 6 6 6 (six 3 cu.yd.Bins+two minimum 30 gal Bins) Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Salaries&Wages - 5,300 5,300 Operations 93,230.41 150,620 172,870 Equipment - 2,000 4,500 Program Total 93,230.41 157,920 182,670 332 VEHICIl.E DISPOSAL FUND ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND Mission Statement To protect public health and safety and the environment by removing and disposing of derelict and abandoned vehicles and properly disposing of waste generated from such vehicles. Department Goals 1. To remove derelict/abandoned vehicles from public roadways on a timely basis. This includes all public roadways and private subdivision roadways that are open to public access. 2. To process and properly manage all derelict/abandoned vehicles and other wastes (e.g. used tires, and other related scrap metal items) including special waste related to this program, in a timely manner. 3. To coordinate special community events to remove derelict/abandoned vehicles and dispose of used tires island-wide. Program Description The Derelict and Abandoned Vehicle Disposal Program provides for identification, removal, and temporary storage of derelict/abandoned vehicles, as well as processing/recycling of derelict vehicles in accordance with program procedures. Program Objectives 1. Coordinate removal from public access roadways those vehicles classified as abandoned/derelict. 2. Process and recycle all derelict/abandoned vehicles in compliance with Department of Health requirements. 3. Monitor salvage facility operations contract for the processing and shipment of scrap metal. 4. Coordinate the removal, recycling and/or re-use or disposal of used tires for beneficial use. Funding Source and Position Count Vehicle Disposal Fund $ 2,475,035 Vehicle Disposal Fund 3 Grant Revenue - Grant Revenue - Total Budget: $ 2,475,035 Total Number of Positions 3 333 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND Program Highlights • 1,207 vehicle incidents were reported for fiscal year 2011-2012, of which 652 vehicles could not be found at the location. However, 555 vehicles were located and removed, 359 from West Hawai`i and 196 from East Hawai`i. • Scrap metal contractor removed a total of 35, 240 tons for fiscal year 11-12. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Vehicles Processed 555 1,100 1,100 Vehicles Investigated 1,207 1,300 1,300 Scrap Shipments Off-Island(Tons) 35,240 30,000 35,000 Used Tire Removal(Tons) 217 750 750 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 3 3 3 Salaries and Wages 82,888.23 94,186 128,160 Operations 964,704.02 2,457,081 2,304,875 Equipment - 300 3,600 Program Total 1,047,592.25 2,551,567 2,436,635 Personnel Position Summary FY 2010-12 FY 2012-13 FY 2013-14 Position Title Authorized Budget Request Derelict/Abandoned Vehicle Coordinator 2 2 2 Clerk III 1 1 1 Total 3 3 3 334 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND MISCELLANEOUS FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Fringe Benefits FICA 6,052.43 7,205 7,500 Pension Accumulation 13,142.30 14,600 15,700 Health Fund 12,147.46 12,000 13,200 Total Fringe Benefits 31,342.19 33,805 36,400 Worker's Compensation - 2,000 2,000 Total Miscellaneous 31,342.19 35,805 38,400 335 This page intentionally left blank 336 SOLID WASTE FUND ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Mission Statement To protect public health and safety, and the environment by receiving,handling and disposing of solid waste generated within the County of Hawai`i, following applicable Federal, State, and Local laws and regulations. To develop, maintain, and enhance programs to encourage the public to divert recyclable and reusable materials from land disposal. Department Goals 1. To continue planning for revenue producing programs or grants to reduce the Solid Waste Division's dependency on the General Fund and to ultimately become financially self- sufficient. 2. To comply with Federal, State, and Local laws and regulations relating to solid waste management. 3. To provide clean and convenient transfer stations island-wide for the public to safely dispose of household refuse. 4. To provide safe and efficient disposal sites for commercial solid waste. 5. Target a 40%reduction or diversion rate for our recyclable commodities from entering the landfill by 2014 by providing convenient options for both the residential and commercial sectors to recycle. 6. To continue planning for the future use, closure, and/or replacement of selected facilities based on evolving technology, regulations and demands on manpower and facilities. 7. To continue post-closure maintenance and monitoring at the Kailua and Waimea landfills in accordance with Federal and State regulations. Funding Source and Position Count Solid Waste Fund $ 9,618,801 Solid Waste Fund 127 Subsidy $ 15,068,519 Subsidy - Grant Revenue $ 284,200 Grant Revenue - Total Budget: $ 24,971,520 Total Number of Positions 127 337 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Description The Solid Waste Division operates and maintains,by either County personnel or by contractual services, all solid waste collection and disposal facilities in the County of Hawai`i, in accordance with Federal, State and Local laws and regulations. This includes two (2) active landfills, two (2) inactive landfills, twenty-two (22)transfer stations and island-wide hauling operations. Program Objectives 1. Implement proposed actions identified in the Update to the Integrated Solid Waste Management Plan for the County of Hawai`i. 2. Continue repairs and enhancement services at all County transfer stations. 3. Fleet Maintenance - Continue a daily maintenance checklist and recurring replacement schedule on our heavy equipment based on age and repair costs. 4. Comply with Department of Health Chapter 58.1 Hawai`i Administrative Rules to ban or require source separation of green waste from entering County disposal facilities. 5. Continue post-closure maintenance and monitoring of Kailua and old Waimea landfills. 6. Expand recycling education, glass recycling, e-waste collections,household hazardous waste collections and landfill diversion programs. 7. Support the State DOH HI5 programs and redemption centers for the public. Program Highlights • Construction completed for upgrades to the Keaau transfer station. • Started construction of the Kealakehe transfer station site. • Continued the sliver fill operation to gain additional life at the South Hilo Sanitary Landfill by utilizing available air space, improving operating practices to achieve higher rates of compaction, and utilizing alternative daily cover. • Reached a 38% diversion rate of recyclable commodities from entering the landfill. • Rate of redemption increased from 90%to 91.90% for the H15 program in fiscal year 2011-2012. 338 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Additional Information East Hawaii Tons of Refuse Disposed at Transfer Stations 28,663.11 40,000 32,500 Transfer Stations Maintained 11 11 11 Total Chutes for Container Trailers 19 19 19 Total Container Trailers Available 40 40 40 Active Landfills Maintained 1 1 1 Recycling Processing&Collection Centers 10 10 10 Total Tonnage Disposed at Hilo Landfill 61,766.10 62,500 64,100 West Hawaii Tons of Refuse Disposed at Transfer Stations 39,303.29 40,000 33,500 Transfer Stations Maintained 11 11 11 Total Chutes for Container Trailers 14 14 15 Total Container Trailers Available 38 38 38 Active Landfills Maintained 1 1 1 Closed Landfills Maintained 2 2 2 Recycling Processing &Collection Centers 11 11 11 Total Tonnage Disposal at West Hawai`i Landfill 91,182.78 86,500 87,200 County wide diversion from landfill rate 38% 40% 43% Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 127 127 127 Salaries and Wages 4,631,308.81 4,839,138 5,066,258 Operations 17,222,362.42 18,241,062 17,474,162 Equipment 39,474.92 50,200 4,900 Program Total 21,893,146.15 23,130,400 22,545,320 339 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Personnel Position Summary Position Title FY 2011-12 FY 2012-13 FY 2013-14 Authorized Authorized Request Administrative Assistant 1 - - Clerk III - 1 1 Civil Engineer III 1 1 1 Civil Engineer IV 1 1 1 Equipment Operator III 37 37 37 Equipment Operator III Temp 1 1 1 Equipment Operator II Temp 1 1 1 Environmental Mgt Engineer - - - Lead Solid Waste Transfer Station Attendant 1 1 1 Laborer II 1 1 1 Recycling Coordinator 1 1 1 Recycling Specialist II 3 3 3 Recycling Specialist III 1 1 1 Scale Attendant 4 4 4 Solid Waste Operations Division Chief 1 1 1 Solid Waste Superintendent 2 2 2 Solid Waste Supervisor 4 4 4 Solid Waste Facility Attendant 55 55 55 Solid Waste Transfer Station Attendant Temp 4 4 4 Solid Waste Working Supervisor 2 2 2 Solid Waste Working Supervisor Temp 3 3 3 Student Helper I 1 1 1 Student Helper II 1 1 1 Welder 1 1 1 Total 127 127 127 340 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND MISCELLANEOUS FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Fringe Benefits FICA 326,922.99 358,761 399,100 County Pensions 693,335.98 731,500 834,600 Health Fund 588,409.99 625,000 687,500 Vacation Pay - 30,000 30,000 Worker's Compensation 300,946.90 525,000 475,000 Total Fringe Benefits 1,909,615.86 2,270,261 2,426,200 341 This page intentionally left blank 342 GOLF COURSE FUND PARKS & RECREATION GOLF COURSE FUND Mission Statement The Department of Parks &Recreation Golf Course Fund strives to provide a quality recreational experience for the golfing community with excellence, integrity and aloha. Department Goals To continue to provide the golf public with a challenging, safe, and well-maintained facility. Program Description This program operates and maintains the only public golf course on the Island of Hawai`i. Activities include the maintenance of grounds and facilities, and the scheduling of all golf activities. Funding Source and Position Count Golf Course Fund $ 876,445 Golf Course Fund 20 Subsidy $ 295,000 Grant Revenue - Total Budget: $ 1,171,445 Total Number of Positions 20 343 PARKS & RECREATION GOLF COURSE FUND Program Objectives 1. Improve,beautify and maintain the greens,tees and fairways at the Hilo Municipal Golf Course by: a. aerating all golf course greens in October and May, weather permitting; b. verticut and de-thatch all greens in July, October, January, and April,weather permitting, or as needed; c. controlling application of fertilizer and pesticide to greens, fairways and tees weekly, or as needed; d. controlling application of herbicide to greens,tees, stream beds, ditches and course boundaries weekly, or as needed; e. daily mowing of greens; f. mowing of tee tops every Thursday, weather permitting; g. mowing of fairways Monday through Friday, weather permitting; h. top dressing greens monthly, weather permitting. i. rolling of greens on a weekly basis, or as needed. 2. Schedule and assign tee times for: a. individuals and groups on a daily basis; b. club tournaments every six months; c. larger fundraising tournaments on an annual basis. Targeting, but not limited to six fundraisers per fiscal year. 3. Schedule inspection and repairs of course structures, clubhouse facilities and maintenance warehouse during the months of July, October, January, and April. 4. Daily routine inspections and maintenance of equipment, course vehicles and safety equipment. 5. 80%of the service surveys received by golfers will be satisfactory or better. 6. 50% of all employees will have at least one training course. 7. 100% of employees will be exposed to safety talks at least once per month. 344 PARKS & RECREATION GOLF COURSE FUND Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Acres Maintained 124 124 124 Rounds of Golf 72,162 90,000 85,000 Tournaments 22 29 29 Aerated Greens 38 38 38 Course Closures 2 2 2 Play Suspensions 18 5 5 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request , Number of Positions 20 20 20 Salaries and Wages 638,297.82 683,239 715,012 Operations 131,817.95 182,014 176,321 Equipment 34,487.37 400 400 Program Total 804,603.14 865,653 891,733 Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Authorized Authorized Request Equipment Operator I Temp 1 1 1 Golf Course Groundskeeper I 7 7 7 Golf Course Groundskeeper II 4 4 4 Golf Course Groundskeeper III 1 1 1 Golf Course Maintenance Supervisor 1 1 1 Golf Course Manager 1 1 1 Golf Course Operations Assistant 1 1 1 Golf Course Starter 1 1 1 Golf Course Starter V2T 2 2 2 Mechanical Repairer-Welder 1 1 1 Total 20 20 20 345 PARKS & RECREATION GOLF COURSE FUND MISCELLANEOUS FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Fringe Benefits FICA 45,647.75 52,000 52,000 Pension Accumulation 93,574.57 108,709 114,402 Health Fund 83,241.25 99,709 99,709 Worker's Compensation 4,383.37 13,601 13,601 Total Fringe Benefits 226,846.94 274,019 279,712 346 GFLOTHERMAL\ RELOCATI tN & COMMUNITY BENEFITS FUND PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Mission Statement To establish and administer a geothermal relocation and community benefits program for the relocation of qualified owner-occupants residing near the Puna Geothermal Venture's plant who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna. Department Goals The Planning Department is authorized to establish a program for the relocation of owner-occupants residing near the Puna Geothermal Venture's plant and who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna, including, but not limited to,road improvements,water infrastructure development, land acquisition,parks and recreational facility needs, civil defense, and mass transit improvements. The Planning Director is hereby authorized to purchase the affected properties by negotiation for not more than 130%of the assessed value, as determined by the Real Property Tax Division of the Department of Finance and dispose of the affected properties by public auction or pursuant to Article 19 of Chapter 2,with the exception of the requirement for council resolution found in Section 2-111(a). Funding Source and Position Count Geothermal Relocation & $ 1,700,000 Geothermal Relocation & - Community Benefits Fund Community Benefits Fund Grant Revenue - Grant Revenue - Total Budget: $ 1,700,000 Total Number of Positions - 347 PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Program Description Ordinance No. 08-37 renamed and redefined the Geothermal Relocation Revolving Fund Program to the Geothermal Relocation and Community Benefits Fund Program. The Geothermal Relocation and Community Benefits Program shall be funded by proceeds from the following sources: 1. Geothermal royalties received from the Department of Land and Natural Resources. 2. Proceeds from the sale of properties purchased under this program. 3. Rental fees from any of the properties purchased under this program. The proceeds from the fund shall be used for the necessary expenses in administering and carrying out the purposes of the geothermal relocation and community benefits program. Expenditures relating to the geothermal relocation and community benefits program include, but are not limited to: 1. The costs of any necessary appraisals required under this program. 2. The payment of necessary fees and expenses. 3. The costs of the purchase of an affected dwelling and property in accordance with this chapter, if necessary. 4. The costs necessary to dispose of or rent affected dwelling and property. 5. Expenditures for public purposes including road improvement, water infrastructure, land acquisition, parks and recreational facility needs, civil defense, and mass transit improvements. (A) Funds shall be expended in Lower Puna, which is defined as extending from Hawaiian Paradise Park Subdivision to Kalapana and including Orchidland Estates, Ainaloa, Hawaiian Beaches, Hawaiian Shores, Kapoho, Pahoa, Nanawale, Leilani Estates, and other communities proximate to Pahoa. (B) Expenditures under this subsection shall be made in accordance with appropriations adopted by the Hawaii County Council after receiving recommendations from the Planning Director. Program Objectives 1. The Geothermal Relocation and Community Benefits Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. 348 PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Program Highlights • The County is currently negotiating with the landowner(s) who filed a request for permanent relocation. There are currently 24 request(s)for relocation. These requests will deplete most of the Geothermal Relocation and Community Benefits Fund. Approximately nine (9)will be purchased and the remaining request(s)will await royalty income to purchase. This process will take approximately 3 —4 years. Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Community Benefits 3 0 0 Dwellings Acquired 1 5 8 Dwellings Sold 0 0 13 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Community Benefits 510,890.00 80,000 - Operations 242,203.74 520,000 1,700,000 Program Total 753,093.74 600,000 1,700,000 349 This page intentionally left blank 350 HOUSING FUND HOUSING ..���....�,. .......r.ru.u...��.rua ..�.«,, ya..r ,..� ...n,.�. v . .vw..a....u...vr..,v..��nvF.���. .r�.��.... OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Mission Statement To provide for the development of viable communities in Hawai'i County by providing decent housing, suitable living environments and expanding economic opportunities. Department Goals 1. Office of the Assistant Housing Administrator To deliver services efficiently, effectively, and fairly to the public and to provide necessary support services to the Existing Housing, Community Development, and Grants Management Divisions. 2. Community Development Division To facilitate the development of housing opportunities that meets the needs of low- and moderate-income residents through community collaboration and data research,policy development and implementation, resource coordination,project development and compliance oversight. Also administers low interest rehabilitation loan programs, and deferred mortgage loans to first-time homebuyers for down payment and/or closing cost assistance. 3. Existing Housing Division To maximize the use of the existing housing stock within the County by offering expanded opportunities for low income household for rental assistance and self- sufficiency programs. 4. Grants Management Division To provide for maximum community development opportunities through the use of funds from the U. S. Department of Housing and Urban Development (HUD), the U.S. Department of Labor(USDOL), and other appropriate grants and programs. Funding Source and Position Count Housing Fund $ 1,534,462 Housing Fund 51 Subsidy $ 999,876 Subsidy - Grant Revenue $ 15,350,984 Grant Revenue - Total Budget $ 17,885,322 Total Number of Positions 51 351 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Description Office of the Assistant Housing Administrator The Office of the Assistant Housing Administrator is responsible for the accounting, clerical, and technology support services to the department. Community Development Division The Community Development Division is responsible for the data coordination, program and policy compliance and support, and project and construction management for programs and projects that benefit low-to moderate-income residents. The Planning Branch provides data coordination,program and policy compliance and support, while the Development Branch provides project and construction management and administers the Down Payment Assistance Program, Residential Emergency Repair Program (RERP) and the Native American Housing and Self-Determination Act Home Repair Loan Program (NAHASDA). Existing Housing Division The Existing Housing Division (EHD) manages the Office of Housing and Community Development's (OHCD) housing programs. The Family Self-Sufficiency Branch administers the Section 8 Family Self-Sufficiency Program and the Section 8 Homeownership Option Program. The Rental Assistance Branch administers the Housing Choice Voucher (Section 8) Program,the Section 8 Project-Based Voucher Program and the HOME Tenant-Based Rental Assistance Program. The EHD also monitors the management of Kula'imano Elderly Housing and 'Ouli 'Ekahi Housing Projects. Grants Management Division The Grants Management Division is responsible for the administration of federal grants, which primarily benefit low- and moderate- income persons. The Grants Administration Branch is responsible for the Community Development Block Grant(CDBG), HOME Investment Partnerships Program (HOME),Neighborhood Stabilization Program (NSP), Special Purpose Grant, Housing Preservation Grant and other Grant Programs. 352 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Description (continued) The Workforce Development Branch administers the Workforce Investment Act(WIA) grant. The Branch also provides staff support to the Workforce Investment Board,the Hawai'i Youth Council, and its various committees. Program Objectives Community Development Division Development Branch 1. Construct of 20 transitional/rental units at Na Kahua Hale 0 Ulu Wini. 2. Construct the Dry Sewer Line at Na Kahua Hale 0 Ulu Wini. 3. Construct 16 for-sale units in Phase 2 and Phase 3 of the Kamakoa Nui Workforce Housing Community. 4. Sales of Phase 3 and 4 at Kamakoa Nui Workforce Housing Community. 5. Provide construction management services to four(4) construction projects. 6. Complete the rehabilitation of twenty (20) existing housing units owned by low and moderate-income person(s)through the RERP and the NAHASDA Programs. Planning Branch 1. Complete two (2) Fair Housing trainings for the general public. 2. Complete two (2) Fair Housing trainings for persons with language barriers. 3. Increase Fair Housing training attendance by four(4)new landlords. Existing Housing Division Family Self Sufficiency Branch Family Self Sufficiency Program 1. Provide services to at least 50 participants through the Section 8 Family S elf- Sufficiency Program by June 30, 2014. Section 8 Homeownership Option Program 1. Complete one (1) Section 8 Homeownership Option Program transactions with an eligible program participant. 353 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) Rental Assistance Branch Housing Choice Voucher (Section 8)Program 1. Maintain a 99%utilization rate of HUD provided funding for the Housing Choice Voucher(Section 8) Program. HOME Tenant Based Rental Assistance Program 1. Maintain 95%utilization rate of funding for Tenant Based Rental Assistance Program. Grants Management Division Grants Administration Branch Community Development Block Grant (CDBG) 1. Fund, monitor, complete, and/or close approximately five (5) CDBG projects in accordance with program regulations. Projects will benefit at least 80% low and moderate income persons. 2. By April 2014 the balance of CDBG funds in the federal treasury must be less than one and a half times the yearly grant amount. HOME 1. Fund, administer, complete and/or close out approximately five (5) HOME projects in accordance with program regulations. Projects will benefit 100% low and moderate income persons. Workforce Development Branch Workforce Investment Act(WIA) 1. Prepare the 2014 Annual Plan and submit the Plan to the State Department of Labor and Industrial Relations (DLIR) by May 2014 and receive approximately$1,300,000 in WIA funds. 2. Provide services to: 221 adults who are 18 years of age and older and meet the income requirement. 225 dislocated workers who have recently been laid off due to company closure or who have been given notice of layoff 159 in-school youth(ages 14-18) and out-of-school youth(ages 14-21) who are considered disadvantaged with at least one (1) of the WIA program barriers. 354 HOUSING r_ .e. �� ...._� . ... a „.. OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Highlights Office of the Assistant Housing Administrator 1. Support Services: Provided accounting and clerical services to divisions, completed program and fiscal monitoring of programs, installed new software for the rental assistance program, upgraded the backup system and servers to utilize virtual technology. Community Development Division 1. Na Kahua Hale 0 Ulu Wini: Site construction completed and vertical construction at 80% completion. 2. Na Kahua Hale 0 Ulu Wini: Service Provider selected to inhabit the Employment Training Facility. 3. Kamakoa Nui Workforce Housing Community: Site,park and model home construction completed. 4. Kamakoa Nui Workforce Housing Community: Sales of Phases 1 and 2 have begun. 5. Construction Management: Completed construction management of three (3) CDBG- funded projects. 6. Fair Housing: Conducted two (2) seminars and provided technical assistance for inquiries, grant applications and tax exemptions. Conducted two (2) seminars for people of limited English proficiency. Completed one (1) fair housing video. 7. Home Repair Loan Programs: 15 low and moderate income home owners received loans and completed their home repairs. Existing Housing Division: 1. Rental Assistance Programs: Assisted 1,850 low and moderate-income persons/families through the Housing Choice Voucher(Section 8) Program and the HOME Tenant Based Rent Assistance Programs. Maintained a 99%utilization rate of program funds; 2. Family Self Sufficiency Program: Working with 36 families; and 3. Section 8 Homeownership Option Program: Working with 2 families. 355 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Highlights (continued) Grants Management Division 1. Grants: Applied and received federal HUD grants FY11-12 totaling $ 3,507,650, federal USDOL Workforce Grants FY11-12 totaling $1,921,958 for a total of $5,429,608; Applied and received federal HUD grants FY12-13 totaling $ 2,545,236, federal USDOL Workforce Grants FY12-13 totaling $1,521,232 for a total of $7,066,468; 2. Workforce Development Programs: Assisted 288 adults, 253 dislocated workers, and 128 youth with workforce development,training, summer employment; The One- Stop hosted various entrepreneurship and green training job clubs and expanded rural outreach to NHERC; 3. Projects: Completed architectural barrier removal at Naalehu Park, Pahala Park and AJ Watt, acquisition of fire tanker for Pahala Fire Station, Easter Seals Hawai'i facility expansion, and 8 self-help houses in Mountain View, Hawai'i. 356 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures Office of Assistant Housing Administrator FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate #of improvements to clerical services(Laserfiche) 3 3 2 #of improvements to accounting services 3 3 2 #of fiscal monitoring of various programs and 3 4 3 projects conducted. #of audit concerns&fmdings closed All All All Frequency of monitoring monthly expenditures 12 12 12 Frequency of monitoring goals&objectives 4 4 4 Complete budget,goals&objectives for the next FY 1 1 1 #of upgrade to hardware and software of LAN/WAN 1 1 1 #of HCHA&WIB meetings to service&coordinate 8 8 8 Community Development Division FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate #of affordable housing agreements executed 1 2 1 #of transitional units constructed 12 12 - #of permanent,rental housing units constructed 28 24 20 #of for—sale housing units constructed 6 16 16 #of housing—related studies completed 1 - - #of FH awareness videos completed 1 - - #of FH#trainings for general audiences 2 2 2 #of FH trainings for non-/limited-English audiences 2 2 2 #of new landlords attending Fair Housing training 9 4 4 #of persons assisted with FH inquiries/issues - 20 20 #of housing projects provided assistance 4 5 4 #of projects assisted with construction management 3 6 7 #of rule/form sets approved for housing code - 1 1 Residential Loan Programs: 15 20 20 #of rehabilitated homes completed Down Payment Assistance Program: 1 - #of completed loan transactions Note:Dashes in FY 2011-12 column indicate that the indice not monitored during this budget period. Dashes in FY 2013-14 column indicate that the indice is no longer included. 357 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures (continued) Existing Housing Division FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Amt of funds Administered through the Housing $15,112,609 $15,596,340 $15,120,511 Choice Voucher Program Housing Choice Voucher Program: %of funds utilized(total amount of rental assistance 99% 95% 99% used as a percent of the budget authorized) Tenant Based Rental Assistance Program: %of funds utilized(total amount of rental assistance 95% 95% 99% used as a percent of the budget authorized) Section 8 Family Self-Sufficiency Program: 42 36 50 #of participants on contract with program Section 8 Homeownership Program: #of participants who purchased a home through the 2 2 1 program 358 HOUSING OFFICE OF HOUSING & COMMUNITY MUNITY DEVELOPMENT Program Measures (continued) Grants Management Division FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate $of grant funds received for the County. Solicit project proposal,review,rank,rate,make CDBG$2,532,287 CDBG$2,595,236 CDBG$2,500,000 HOME 975,363 HOME 2,950,000 HOME$0 recommendations for approval for grants and execute WIA 1,921,958 WIA 1,521,232 WIA 1,300,000 grant agreements Spend down CDBG funds to comply with HUD's ratio of grant amount to balance by April 1.24 <1.5 <1.5 %of CDBG funds that will benefit persons earning less than 80%of the median income as established by 90% 80% 80% HUD %of HOME funds that will benefit persons earning less than 80%of the median income as established by 100% 100% 100% HUD #of Adults served through the WIA Program 288 221 221 #of Dislocated Workers served through WIA Program 253 232 225 #of Youth served through WIA Program 128 159 159 #of HUD projects administered/monitored 24 20 20 359 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Number of Positions 51 51 51 Salaries and Wages 2,056,951.64 2,275,180 2,373,172 Operations 13,502,199.30 14,859,780 14,051,814 Equipment 60,799.36 18,050 18,050 Program Total 15,619,950.30 17,153,010 16,443,036 360 HOUSING Rimy KULA'IMANO ELDERLY HOUSING FUND Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Operations 280,527.84 296,912 296,112 Equipment - 18,400 18,000 Program Total 280,527.84 315,312 314,112 361 HOUSING O'ULI 'EKAHI HOUSING FUND Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Request Operations 238,095.79 266,825 313,500 Equipment - - 10,500 Program Total 238,095.79 266,825 324,000 362 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Personnel Position Summary FY 2011-12 FY 2012-13 FY 2013-14 Position Title Actual Budget Estimate Housing Administrator 1 1 1 Assistant Housing Administrator 1 1 1 Senior Account Clerk 1 1 1 Account Clerk 2 2 2 Accountant II 2 2 2 Accountant III 1 1 1 Accountant IV 1 1 1 Clerk II 2 2 2 Clerk III 2 2 2 Housing&Community Dev Specialist I 1 1 1 Housing&Community Dev Specialist III 11 11 11 Housing&Community Dev Specialist IV 3 3 3 Housing&Community Dev Specialist V 8 8 8 Housing&Community Dev Specialist VI 3 3 3 Housing&Community Development Worker II 1 1 1 Housing&Community Development Worker III 1 1 1 Housing&Community Development Technician II 1 1 1 Housing Quality Standards Technician III 2 2 2 Private Secretary 1 1 1 Housing Administrative Assistant 1 1 1 Special Program Coordinator 3 3 3 Student Helper I 2 2 2 Total 51 51 51 363 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Miscellaneous FY 2011-12 FY 2012-13 FY 2013-14 Actual Budget Estimate Fringe Benefits FICA 146,558.55 175,416 181,548 Pension Accumulation 307,215.84 355,418 379,708 Health Fund 193,585.58 225,182 231,368 Total Fringe Benefits 647,359.97 756,016 792,624 364 GEOTHERMAL ASSET FUND PLANNING GEOTHERMAL ASSET FUND Mission Statement The Geothermal Asset Fund shall be fund by payments made by Puna Geothermal Venture, a Hawai`i Partnership, its successors or assigns and the State of Hawai`i for the purpose of compensating persons impacted by geothermal energy development activities pursuant to the provisions incorporated in Geothermal Resource Permit No. 2. Department Goals The Planning Commission is authorized to direct the payment of money from the Geothermal Asset Fund to claimant(s)whom the Planning Commission finds has been adversely impacted by activities authorized or unauthorized by Geothermal Resource Permit No. 2, issued by the County of Hawai`i, and to authorize payment for community approved geothermal impact mitigation projects within the District of Puna. Program Description All Claims for release of monies from the Geothermal Asset fund will be presented to and reviewed by a Profession Claims Adjuster,who will then present its findings and recommendations to the Planning Commission. The Planning Commission will review these findings and then render a decision. Program Objectives The Geothermal Asset Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Program Highlights No activities have occurred. Funding Source and Position Count Geothermal Asset Fund $ 300,000 Geothermal Asset Fund - Grant Revenue - Grant Revenue - Total Budget: $ 300,000 Total Number of Positions 365 PLANNING GEOTHERMAL ASSET FUND Program Measures FY 2011-12 FY 2012-13 FY 2013-14 Budget Estimate Estimate Claims 0 0 5 Program Expenditures FY 2011-12 FY 2012-13 FY 2013-14 Budget Request Request Operations - 50,000 300,000 Program Total - 50,000 300,000 366