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Honorable J Yoshimoto <br /> And Members of the Hawai`i County Council <br /> Page 4 <br /> May 2,2013 <br /> Transit Improvements <br /> Our expanding public transit system provided a record 1.2 million rides island-wide last year. <br /> However, as more passengers ride, they require more service, which increases driver, <br /> maintenance and other costs. Our transit system has outgrown its existing staff. <br /> Our Hele-On Bus system now has a fleet of 55 buses, and our transit system serves increasing <br /> numbers of riders in an area much larger than any other county. Our system now requires <br /> additional investment. This budget fortifies our Mass Transit Agency by adding$143,244 to <br /> fund an additional mechanic, a mechanic helper, and two clerks. This budget also increases <br /> funding for fuel and lubricants, and adds $122,170 to support a new Waikoloa shuttle route. <br /> Our proposed staff additions will help address a backlog of vehicle maintenance that will <br /> make more vehicles available to enhance service, and will help the Mass Transit Agency <br /> keep pace with the ever-growing demands of increased ridership. These changes will allow <br /> us to continue to expand our Hele-On Bus service, including the new shuttle route to Waikoloa <br /> and the recently added service to Hawaiian Paradise Park. <br /> We are proposing a bus fare increase from the current $1 per ride to $2 per ride for most <br /> passengers to raise an additional $637,500 in the year ahead. Fares for senior citizens, the <br /> disabled and students will be$1 per ride, and children under the age of 5 will continue to ride <br /> free. This continues to be an excellent value for our riders, since our projections show that our <br /> bus service will cost the county an average of more than $6.50 per ride in the year ahead. At a <br /> time when gasoline prices are at near-record levels, our Hele-On system continues to provide one <br /> of the most affordable transportation options in the state. We believe it is fair and appropriate to <br /> ask our Hele-On riders to contribute as we expand and improve their service. <br /> Enhancing Information Technology <br /> Information technology has the power to transform the way residents interact with their county <br /> government, allowing more people to access more services online such as bill paying, permitting, <br /> and reservations for licensing and other services. Our residents expect and demand that their <br /> government keep pace with the times by investing in information technology that makes it easier <br /> and more efficient for our citizens to do business with our county. <br /> Building these systems requires a robust, resilient infrastructure, but our county's current <br /> information technology network is underpowered and overextended. Our IT infrastructure <br /> is in need of immediate investment. <br /> This budget includes $300,000 for critically needed new network equipment. The current design <br /> of the county's network leaves it vulnerable to failure if just one or two pieces of legacy <br /> equipment fail. A redesigned network using modern equipment will increase the capacity, <br /> reliability, and speed of the network, which carries data ranging from everyday email to <br /> telephone calls to video conferencing in times of disaster. <br /> County of Hawaii is an Equal Opportunity Provider and Employer. <br />