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HomeMy WebLinkAboutBIL 028 Draft 01 2014-2016 (Part I, Vol. 1I)i :; i COUNTY OF HAWAII PART VOLUME II The Proposed Operating Budget FY 2015 - 2016 February 27, 2015 TABLE OF CONTENTS Page Aging...................................................................................................... 1 CivilDefense Agency................................................................................ 11 CorporationCounsel................................................................................. 15 CountyCouncil......................................................................................... 23 CountyPhysicians.................................................................................... 35 ElderlyActivities....................................................................................... 37 Environmental Management..................................................................... 53 Finance................................................................................................... 57 Fire......................................................................................................... 81 HumanResources.................................................................................... 109 Information Technology............................................................................ 117 LegislativeAuditor..................................................................................... 123 LiquorControl.......................................................................................... 127 Management.......................................................................................... 133 Mass Transit Agency................................................................................. 139 Miscellaneous Accounts........................................................................... 143 Parks& Recreation................................................................................... 149 Planning................................................................................................. 195 Police..................................................................................................... 207 ProsecutingAttorney................................................................................ 249 PublicWorks............................................................................................ 263 Research and Development..................................................................... 285 HighwayFund......................................................................................... 309 SewerFund............................................................................................. 321 CemeteryFund........................................................................................ 329 BikewayFund.......................................................................................... 331 Beautification Fund................................................................................. 333 Vehicle Disposal Fund.............................................................................. 337 SolidWaste Fund..................................................................................... 341 GolfCourse Fund.................................................................................... 347 Geothermal Relocation & Community Benefits Fund ................................... 351 HousingFund.......................................................................................... 355 Geothermal Asset Fund........................................................................... 369 AGING AGING DEPARTMENT SUMMARY Mission Statement To establish a system of services in Hawaii County which will enable older persons to reach and maintain the highest level of dignity, independence, and personal well-being. Department Goals 1. To improve the accessibility of services to older individuals who are in greatest social and/or economic need, or who are severely disabled. 2. To enable older persons to live at home for as long as possible by developing and maintaining an effective network of community-based support services. 3. To develop and maintain supportive programs and services that addresses the needs of caregivers to enable them to continue giving care. 4. To develop and maintain services aimed at protecting the rights of older persons, particularly the socially and economically disadvantaged. 5. To improve the capacity of the Office of Aging to serve as an effective Area Agency on Aging by promoting private, public and community collaborations to address existing and emerging aging issues. 6. To serve as a leader and advocate on behalf of older persons in Hawaii County, especially in the areas of planning, long-term care, and resource development. Funding Source and Position Count General Fund $ 609,567 General Fund 12 Grant Revenue $ 2,200,000 Grant Revenue / Other 5 Other $ 5,000 - Total Budget: $ 2,814,567 Total Number of Positions 17 AGING AGING Program Description The Hawaii County Office of Aging was authorized in 1966 and is an Area Agency on Aging (AAA). As an AAA, the Office of Aging is required to prepare and submit for funding an Area Plan on Aging. The Area Plan describes the manner in which this office develops its service delivery system for older persons on the Big Island. Through an approved Area Plan, the Office of Aging obtains federal and state funds through the State Executive Office on Aging. Funds obtained for services are contracted to various providers in the community that have shown the ability and willingness to deliver quality programs. AAAs are not permitted to provide services directly. Most of the funding for the Office of Aging's administrative expenses are provided by the County of Hawaii. The Office of Aging has a total staff of twelve: an Executive on Aging, five Aging Program Planners, an Accountant, a Computer Programmer/Analyst, a Data Processing Clerk, and three Information and Assistance Clerks. Additionally, the Aging and Disability Resource Center (ADRC) has one contractual position: an Aging and Disability Specialist II. A Committee on Aging, appointed by the Mayor, advises the Office of Aging in its planning responsibilities. The majority of its members is over the age of 60 and represents every major district of Hawaii County. Specific functions of the Office of Aging include: 1. To continuously assess the needs of older persons in Hawaii County and develop programs aimed at meeting these needs; 2. To monitor, evaluate, and comment on policies, programs, hearings, and community actions which affect older persons; 3. To represent the interests of older persons to public officials and public and private agencies; 4. To develop and maintain a public awareness program for older persons; 5. To maintain data on the profile and needs of older persons in Hawaii County and have this information available for other organizations and the general public; 6. To coordinate planning with other agencies and organizations to promote new or expanded benefits and opportunities for older persons; 7. To manage an Aging and Disability Resource Center to provide access to and information on available long term care options for seniors and individuals with physical disabilities; 2 AGING AGING Program Description (continued) 8. To maintain and foster collaborative relationships with relevant eldercare, community based private and public agencies including those working with the disabled population of all ages; 9. To promote new or expanded benefits and opportunities for older persons; 10. To develop and administer an Area Plan on Aging for a comprehensive and coordinated service delivery system in Hawaii County; 11. To enter into sub -grants or contracts for the provision of services outlined in the Area Plan on Aging; and 12. To provide technical assistance, monitor, and periodically evaluate the performance of all service providers under the Area Plan on Aging. Program Objectives Maximizing opportunities for seniors to aging well, remain active, and enjoy quality lives while engaging in their communities. 1. Community Planning and Development/Healthy Aging Initiative will continue to sustain the Better Choices, Better Health — Ke Ola Pono Program, a chronic disease self-management evidence -based community program. Office of Aging will continue to build capacity by developing a marketing and recruitment plan to increase the number of Lay Leaders. a. Develop a marketing plan to recruit potential Lay Leaders by June 30, 2016. b. Build capacity of the Better Choices, Better Health — Ke Ola Pono Program, by conducting Lay Leader trainings in the Kona and Hilo districts. Conduct Lay Leader trainings in each district graduating 12 Lay Leaders for the fiscal year ending June 30, 2016. Enable older adults to remain in their homes with a high quality of life for as long as possible through the provision of home and community based services, including supports for caregivers thus preventing and/or delaying the need for institutional care. AGING AGING Program Objectives (continued) Kupuna Care Program Services. These Home and Community Based Services include case management, adult day care, personal care, home -delivered meals, heavy chore, homemaker, assisted transportation, and home modification. a. A minimum of 500 older adults (unduplicated count) will receive home and community-based services through the Kupuna Care Program. Upon discharge, 70% or more of clients will indicate they were able to remain in their home after receiving Kupuna Care services. b. A minimum of 100 older adults will receive home modification services to enable them to live safely within their own homes. At least 75% of the clients served will report the home modifications increased safety, reduced caregiver stress, and reduced falls, allowing them to remain living in the home. 2. Caregiver Support: National Family Caregiver Support Program Trained individuals will assess caregiver needs, provide information and assistance that link caregivers to needed services, and provide follow-up as needed. a. A minimum of 4 educational activities, reaching an estimated 100 caregivers receive information and assistance. At least 80% will have an improved knowledge base of caregiver resources to enable informed decision making. b. Based on needs identified through access assistance, a minimum of 100 caregivers will be provided with information, training, respite, support group, and counseling services. A complete caregiver assessment will be provided to at least 75% of these individuals. Public Education will offer meaningful information about the services and benefits available to older adults and their caregivers living in Hawai' i County. a. A minimum of 4,200 householders, physician offices, and organizations receive the monthly publication called the "Silver Bulletin," which aims to increase the knowledge of and access to benefits and programs for older individuals and their caregivers in Hawaii County. M AGING AGING Program Objectives (continued) Develop Hawai'i's Aging and Disability Resource Center (ADRC) to its fully functioning capacity to serve as a highly visible and trusted place where all persons regardless of age, income and disability can find information on the full range of long- term care support options. 1. Aging and Disability Resource Center (ADRC) Development Project a. The ADRC will conduct a minimum of 2 informational sessions per quarter to educate agencies and the public about the ADRC and its function within the community. b. 100% of the individuals who contact the ADRC will report that the information, referrals, and options provided to them were appropriate to their needs, based on responses to quality assurance surveys. Ensure the rights of older adults and prevent their abuse, neglect and exploitation 1. Elder Abuse and Neglect Awareness A minimum of 4 events reaching an estimated 100 elders, their caregivers and professionals in the Aging Network to enhance their knowledge of and ability to act on elder abuse and neglect issues. 2. Legal Services A minimum of 2,070 units of legal services to an estimated 260 individuals provided to address the need for information about legal: advice, counseling, and representation. As a result, 80% of cases opened have satisfactory resolution. The Office of Aging will proceed with projections based on Area Plan on Aging and State Plan on Aging goals and objectives and anticipated revenues. Due to an unforeseen financial situation at the federal and state levels, all plans, goals, and objectives are contingent upon receipt of federal, state and county funds as anticipated and these budget projections are subject to change. AGING AGING Program Objectives (continued) Special Note: Contracts to the Elderly Activities Division, Department of Parks & Recreation. Funds provided to the Elderly Activities Division are deposited directly to its respective accounts. Elderly Activities Division will provide the following contracted services and reflects its own program objectives. • Congregate Meals • Training and Employment • Home -Delivered Meals • Nutrition Education • Outreach • Transportation • Volunteer Services Program Highlights The Office of Aging carried out the following major projects and/or initiatives: • The Aging and Disability Resource Center (ADRC) provided information and options counseling to over 1,300 individuals — both elderly and their caregivers — throughout the year via telephone and in-person sessions at the ADRC in Hilo. • The ADRC has begun outreach to agencies in the health care and social services fields in the effort to educate these organizations on how and when to make referrals to the ADRC. This is the beginning of public awareness efforts to ensure that other agencies have an understanding of the ADRC's functions, improving public access to the ADRC via referrals from other organizations. • Staff attended the National n4a Leadership Institute and gained tools and insight for leading the HCOA through the continued development of the ADRC. • Provided home and community-based services for 426 frail and vulnerable adults and their caregivers which allow older adults to remain independent in the home and to age -in-place with dignity. Over 70% of these frail adults remained in their home at discharge. 2 AGING AGING Program Highlights (continued) • Supplemental funds from the State Legislature allowed over 50 more individuals and families to receive home and community based services through the Kupuna Care Program. • HCOA staff did education visits to local and State legislators to garner continued support for Kupuna Care and ADRC development and implementation funding. • Attended training for Remembering When — A Fire and Falls Prevention Program to offer public education and in-home assessments for safety. This is a partnership between HFD and HCOA. • Promoted Better Choices, Better Health — Ke Ola Pono, at Health and Information Fairs around the island. We also did presentations to small organizations; focusing on physicians in particular. Physicians are the initial point of contact for persons with chronic conditions. A new partner for FY 2014 is the East Hawaii IPA (Independent Physicians Association.) Honored twenty four nominees at the popular Outstanding Older Americans Award Luncheon. A capacity crowd of over 400 cheered as Bette Green of Waikoloa and Edward Madamba of Hilo were named the 2014 Outstanding Older Americans for Hawaii County. 7 AGING AGING Program Measures * Information statistics include educational and training presentations ** Actual Program Measures for Adult Day Care, Assisted Transport, Heavy Chore, Homemaker, and Personal Care are consolidated under "Home and Community -Based Services" in the Kupuna Care Program Objectives. FY 2013-14 FY 2014-15 FY 2015-16 Actual Budget Estimate Grants Received 1.8 mil 1.5 mil 2.2 mil (millions) Contracts Administered 25 25 25 Caregiver Support Program GROUP 1 SERVICES Counseling & 31 ind/ 87 sessions 12 ind/ 12 sessions 40 ind/ 10 sessions Training Respite 114 ind/ 5,533 units 70 ind/ 4,250 units 100 ind/ 48,000 units Supplemental 93 ind/ 310 units 20 ind/ 45 units 75 ind/ 225 units Services GROUP2 SERVICES 36 ind/ 3 units 225 ind/ 10 activities 350 ind/ 2 activities * Information Services Access Assistance 83 ind/ 357 contacts 100 ind/ 540 contacts 150 ind/ 360 contacts Community -Based 39 ind/ 3 Planning — Healthy 32 ind/ 4 communities 45 ind/ 5 workshops Aging communities Home Modification 146 ind/ 349 requests 130 ind/340 requests 130 ind/340 requests Kupuna Care Services ** Case Management 426 ind/ 5,818 hrs 325 ind/ 6,400 hrs 450 ind/ $369,000 ** Adult Day Care 25 ind/ 3,142 hrs 30 ind/ 4,000 hrs N/A ** Assisted Transport 74 ind/ 1,013 trips 25 ind/ 320 trips N/A ** Heavy Chore 11 ind/ 230 hrs 15 ind/ 300 hrs N/A ** Homemaker 79 ind/ 1,427 hrs 60 ind/ 1,330 hrs N/A ** Personal Care 83 ind/ 3,012 hrs 175 ind/ 9,000 hrs N/A Kupuna Care HCBS N/A N/A 450 ind/ $507,895 Legal Services 287 ind/ 2,868 hrs 300 ind/ 2066 hrs 350 ind/ $100,000 Public Education 4,200 ind/ 12 issues 4,200 ind/ 12 issues 41200 ind/ $34,800 Transportation 236 ind / 33,799 trips 250 ind/ 30,000 trips 350 ind/ 50,000 trips * Information statistics include educational and training presentations ** Actual Program Measures for Adult Day Care, Assisted Transport, Heavy Chore, Homemaker, and Personal Care are consolidated under "Home and Community -Based Services" in the Kupuna Care Program Objectives. AGING AGING Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 12 12 17 Salaries and Wages 598,966.46 822,498 838,381 Operations 1,110,802.55 1,716,295 1,945,626 Equipment 231,645.44 24,400 27,400 Program Total 1,941,414.45 2,563,193 2,811,407 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request County Executive on Aging 1 1 1 Accountant II 1 1 - Administrative Services Assistant I - - 1 Aging and Disability Services Manager - - 2 Aging and Disability Specialist I (1/2 time) - - 2 Aging and Disability Specialist I - - 2 Aging and Disability Specialist 11 - - 1 Aging Program Planner 11 4 4 2 Aging Program Planner III 1 1 1 Computer Operator I - - 1 Computer Programmer/Analyst 1 1 - Department Data Processing Coordinator II 1 1 - Information and Assistance Clerk 3 3 3 Information Systems Analyst IV - - 1 Total 12 12 17 AGING COMMITTEE ON PEOPLE WITH DISABILITIES Program Description The Mayor's Committee on People with Disabilities is a volunteer committee appointed by the Mayor to advise him/her on all matters related to people with disabilities. The committee's primary function is to review and make recommendations and provide guidelines to improve the quality of life for people with disabilities in the County of Hawaii. Program Objectives 1. Continue to advise administration on issues facing people with disabilities. 2. Work with disabilities community to help improve education and public awareness. 3. Continue to improve accessibility of County facilities and programs for people with disabilities. Program Highlights 1. Held meetings in Hilo. 2. Communicated all public concerns, involving the Hawaii County, from people with disabilities to the Mayor's Office with recommendations. 3. Evaluated volunteer parking enforcement program. 4. Established Ad Hoc Committees for Education, Housing, and Recreation. 5. Initiated meetings with Hawaii Police Department, Mass Transit, and Public Works to identify areas of disability awareness and accommodations to recommend to the Mayor's Office. Program Measures Program Expenditures FY 2013-14 FY 2014-15 FY 2015-16 Actual Budget Request Operations 3,197.84 3,160 3,160 Program Total 3,197.84 3,160 3,160 10 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Number of Meetings Held 5 6 6 Program Expenditures FY 2013-14 FY 2014-15 FY 2015-16 Actual Budget Request Operations 3,197.84 3,160 3,160 Program Total 3,197.84 3,160 3,160 10 C t -11VIL DE---l-/,F/ENfSSE---l-/,, AGEN C�Y CIVIL DEFENSE AGENCY DEPARTMENT SUMMARY Mission Statement To protect the community from, and lessen the impact of natural and manmade disasters through the elements of: Mitigation, Preparedness, effective Response, and Recovery. Strengthen and promote community resiliency through the processes of collaboration, engagement, and empowerment. Department Goals 1. Support and maintain the continued to revision, update, and enhancement of the Hawaii County Emergency Operations Plan and all hazard mitigation plans. 2. Conduct annual review and update of all hazard emergency operations guides. And response plans. 3. Provide basic and coordinated guidance to other public and private agencies in the formulation and maintenance of their organization's emergency operations plan. 4. Develop, organize, and inventory the public and private resources needed to execute the County's emergency and disaster plans. 5. Coordinate the County's post -disaster recovery and restoration operations in coordination with State and/or Federal disaster assistance. 6. Coordinate the countywide outdoor warning siren system replacement/upgrade project with the State Civil Defense Agency and private sector. 7. Enhance Community Resiliency through the expansion of Citizen Corps programs throughout the county. Funding Source and Position Count General Fund $ 826,724 General Fund 9 Grant Revenue $ 539,000 Grant Revenue / Other - Total Budget: $ 1,365,724 Total Number of Positions 9 11 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Description The Hawaii County Civil Defense Agency has the responsibility of administering various local, state, and federal emergency preparedness, and civil defense programs for the County of Hawaii. This includes coordinating planning, mitigation, response and recovery programs to meet disaster situations and coordinating post -disaster recovery operations requiring state and/or federal assistance. The Civil Defense Agency also administers and manages the Department of Homeland Security Grant Program for all first responder agencies in the county, including state agencies such as Department of Health. Program Objectives 1. Complete the five year review and revision of the Hawaii County Multi -Hazard Mitigation Plan in accordance with Federal Emergency Management Agency (FEMA) standards and policies. 2. Complete the annual review and update of all Hawaii County Civil Defense Agency Emergency Operations Guides and Response Plans. 3. Develop a County of Hawaii disaster and hazard training plan and schedule to facilitate the annual review and exercise of high risk hazard (Tsunami, Hurricane, and Earthquake) emergency operations guides and response plans. 4. Conduct an annual assessment of Civil Defense public notification and warning systems to include but not limited to: a. The use of the mass notification systems to provide timely digital platform public information and outreach messaging with respect to the various types of hazards and threats experienced. b. The expanded use of the mass notification system for other Departments in the County. c. The use of various social media and web based platforms to post and disseminate emergency information. 5. Conduct an annual assessment of all digital or electronic systems, software, and platforms used to: a. Establish and maintain a Common Operating Picture (COP) for all emergencies. b. Monitor and maintain situational awareness with emergency operations and incident management. c. Facilitate, submit, track, and process requests for assistance (RFA's) and or requests for information (RFI's) during emergency operations and the activation of the Emergency Operation Center (EOC). d. Conduct and facilitate preliminary damage assessments with the various emergencies and disaster events. e. Inventory and track all local (Hawaii Island) disaster response resources. 12 CIVIL DEFENSE AGENCY CIVIL DEFENSE 6. Conduct and annual review of existing and new facilities being designated or considered as emergency shelters, in partnership with the Department of Education, American Red Cross, Hawaii County Department of Parks and Recreation, and State Civil Defense. 7. Participate in the administration of the County of Hawaii Radio System Upgrade Project. 8. Continue to administer the Department of Homeland Security Grant Program for the County of Hawaii as administered and directed by the State Civil Defense Agency and the State Department of Defense. Utilize Homeland Security funds to enhance the Emergency Operations Center (EOC), develop EOC continuity and contingency plans, develop programs to integrate social media into our operations and develop supply caches throughout the county in support of shelters and mass care initiative. 9. Conduct annual review and update tsunami evacuation maps, and provide updates to appropriate departments and agencies on an annual basis. 10. Identify and develop a siren installation, upgrade, repair, replacement, and preventative maintenance program in accordance and coordination with State Civil Defense CIP Funding plan and through private subdivision developers. Program Highlights • Continued engagement and partnership with the State Civil Defense and the Department of Accounting and General Services (DAGS) with the State-wide siren renovation and upgrade project. • Participated in: seven tests and exercises, 17 outreach activities, four training activities. • Continued revision and modification of the PGV Emergency Response and Action Guidelines. • Facilitated the purchase and acquisition of additional hazardous material (gas) monitoring capability for the Hawaii Fire Department. • Facilitated the purchase and acquisition of equipment and training under the Homeland Security Grant Program for various departments with an emphasis on supporting the continuity of operations and enhanced capabilities and capacity. • Four full scale (all partners and stakeholders) and 12 limited or partial (select agency or stakeholder participation based on event needs) Emergency Operations Center activations. 13 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Emergency Plans Updated 4 2 10 Sirens Installed 0 7 3 Sirens upgraded/replaced 0 70 30 Sirens Maintained 71 71 74 Emergency Preparedness and Training Events 4 10 10 Exercises Conducted 7 5 5 Grants Acquired 1 1 2 Number of Staff Personnel Receiving Training 7 7 9 Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Personnel 7 7 9 Salaries and Wages 464,952.09 566,046 778,222 Operations 177,024.36 535,502 587,002 Equipment 18,426.85 1 500 500 Program Total 1,930,462.71 1 1,102,048 1,365,724 Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Authorized FY 2015-16 Request Civil Defense Administrator 1 1 1 Account Clerk 1 1 1 Accountant I - - 1 CD Administrative Officer 2 2 2 CD Staff Officer 2 2 2 Information and Education Specialist - - 1 Secretary 1 1 1 Total 7 7 9 14 C t .P'ORPORATION COUNISSEL CORPORATION COUNSEL DEPARTMENT SUMMARY Mission Statement The Office of the Corporation Counsel provides answers to the County's challenges with professionalism and integrity by ordinary people achieving extraordinary results. Department Goals 1. To provide legal service and representation for our County clients in a manner that establishes and cultivates trust, based on our office core values of professionalism, accountability, teamwork, progress and service. 2. To provide our employees a healthy and nurturing work enviromnent based on mutual respect. 3. To provide our employees the best technology and support so they may perform their duties consistent with the vision and mission of our office. 4. To refine and implement our office strategic plan. Funding Source and Position Count General Fund $ 2,756,852 General Fund 31 Grant Revenue - Grant Revenue / Other - Total Budget: $ 2,756,852 Total Number of Positions 31 15 CORPORATION COUNSEL LITIGATION DIVISION Program Description The Office of the Corporation Counsel provides legal representation on behalf of the County of Hawaii, its officers, representatives and employees in resolving disputes such as lawsuits, arbitration, mediation and claims, filed against the County of Hawaii and its officers, representatives and employees. The Office also represents the County of Hawaii and its officers, representatives and employees in judicial and quasi-judicial actions brought by the County of Hawaii. Program Objectives 1. Offer training opportunities to each litigator at least twice a year, to provide them with effective tools to effectively represent the County and its employees. 2. Have at least monthly litigation meetings to review the status of cases, hear concerns and provide training and guidance. 3. Responsibly monitor pending lawsuits by recommending settlement only when quantifiable justifications exist. 4. Have at least six attorneys assigned to the litigation section full-time to handle lawsuits. 5. Retain a collection agency to assist our office. A collection agency has the expertise in this area and generally, gets paid from proceeds they collect. As a result, they should act aggressively in collection matters and should increase the amount of money which is collected. Retaining a collection agency would permit the litigators to focus on larger litigation matters with greater exposure to the County. Program Highlights In Fiscal Year 2013-2014, our office obtained dismissals of nine lawsuits in favor of the County. Four major lawsuits were settled for a total of $73,950. The total amount demanded for these cases was $10.2 million. 2. 66 new claims against the County for damage or injury were investigated by the office; 21 of these claims were denied. Payments on claims for FYI 3-14 totaled $95,880, which includes payments on new claims filed as well as claims continuing from previous fiscal years. The office also assisted in filing property damage claims on behalf of the County and obtained a total of $34,628 for repair to County vehicles where another party was at fault. 16 CORPORATION COUNSEL LITIGATION DIVISION Program Highlights (continued) 3. The processing of claims has significantly improved over the past year with a goal of investigating as soon as possible so that witnesses and evidence may be located. 4. On June 3, 2014, Sun Chase Properties, LLC paid the County $20,389,040.80 which represents full payment owed by Oceanside to build the long-awaited Mamalahoa Bypass. 5. In the bankruptcy case involving Hawaii Outdoor Tours, Inc., the County maintained its Orders of Violation for defective work and recovered $411,430.27 for delinquent real property taxes and $45,917.96 for delinquent unsecured fees from the Department of Water Supply and Department of Environmental Management for solid waste and sewer charges. 6. The litigation section has been active in collections matters including delinquencies involving the Solid Waste Division with the Department of Environmental Management. For example, our office brought suit against the Association of Apartment Owners of Country Club of Hawaii which resulted in an immediate payment of $122,250.77 and an agreement to pay $110,371.96 over the course of a year. 17 CORPORATION COUNSEL COUNSELING & DRAFTING Program Description The Counseling and Drafting Division of the Office of the Corporation Counsel advises and provides training for all departments, boards, agencies, and commissions on legal matters, which impact that particular County entity. The Division drafts appropriate legislation for consideration by the County Council or the State Legislature. The Division also provides legal representation on behalf of the County of Hawaii in administrative proceedings, including contested case hearings and agency appeals. Program Objectives Review of documents. The Division will review and approve legal documents submitted by the various County departments and agencies promptly. This review will include a thorough analysis of potential legal exposure and liabilities. To the extent possible, 75% of legal documents shall be completed within 7 business days. 2. Drafting documents and legislation. The Division will draft documents and legislation at the request of its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. 3. Written Requests for a Legal Opinion. The Division will thoroughly research and draft legal opinions for its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. 4. Miscellaneous Requests for Legal Assistance, including Long-term Projects. The Division will respond to departmental and agency requests for legal service that may not involve a formal written response or extensive legal research. These miscellaneous requests may also include long-term projects, which are time -and resource -consuming. For requests not requiring a formal written response or extensive research, to the extent possible, 50% of all requests shall be completed within 21 business days. For long-term projects, to the extent possible, requests shall be completed within the time frame allocated for the project. 5. Training for County Officers and Employees, and Board and Commission Members. The Office of the Corporation Counsel will conduct ongoing training for at least 500 County officers and employees, and substantive Boards and Commissions to prevent procedural and substantive errors, including recall training as requested by our County clients. Each attorney will provide at least one training. 6. Risk Management/Mitigation. The Division will continue to work with their respective clients in risk management activities, in conjunction with the County's risk manager. 18 CORPORATION COUNSEL COUNSELING & DRAFTING Program Highlights In Fiscal Year 2013-2014, the Division received approximately 956 requests for legal services. The Division received approximately 1,654 requests to review and approve documents, approximately 76 requests to draft documents such as contracts, deeds, leases, and resolutions, approximately 330 requests for legal opinions on a variety of matters, 250 other requests for legal assistance, and 297 long term projects. 2. In Fiscal Year 2013-2014, the Office of the Corporation Counsel conducted training sessions offered to all County departments and agencies and their personnel, including boards and commissions, in a wide variety of legal areas. 39 training sessions were provided in both Hilo and Kona on various topics essential to County operations during this reporting period. A total of 676 County employees, officers and Council personnel were trained during this reporting period. 3. In the area of Housing, the Division assisted the County's Na Kahua Hale O Ulu Wini transitional housing and affordable rental project by reviewing construction documents and contracts for building Phase 4, the final phase of the development, to complete the remaining 56 units of the 95 -unit project; reviewing management service contracts for compliance with provisions requiring case management and on- site social services; and drafting and reviewing lease documents for the County's Kaloko Employment Training Facility located on site. Also, the Division has continued to assist with the County's Kamakoa Nui at Waikoloa Workforce Housing Subdivision by reviewing purchase contracts and escrow sales documents for 25 homes, of which 14 were sold in Phases 1-3 of the project, which is now 99% complete with one home left to sell. The Division also assisted the Kamakoa Nui project by reviewing electrical, water and sewer utility easement documents for recordation at the Bureau of Conveyances. In addition, the Division assisted the County's West Hawaii Friendly Place, which is a 31 bed emergency housing facility for men and women experiencing homelessness, by reviewing the lease and advising OHCD on the renewal terms of the lease to continue to offer shelter services to those who are homeless. Lastly, the Division assisted with proposed amendments to Chapter 11 of the Hawai' i County Code regarding affordable housing, provided representation of the Existing Housing Division in Section 8 formal hearings, and provided legal advice to the Workforce Investment Board regarding its rules. 19 CORPORATION COUNSEL COUNSELING & DRAFTING 4. In the area of enforcement, the Division assisted the Department of Public Works ("DPW") in training the Department on the administrative and judicial enforcement of building, electrical and plumbing codes. Once the training was completed, the enforcement of building, electrical and plumbing codes and other code violations (like grubbing violations) were managed more efficiently and effectively, enabling the Litigation Division to prevail on building and grubbing code violations appeals before the Board of Appeals. The Division also worked with the DPW Engineering Division to set up a process to enforce Ordinance 13-108 regarding the removal of unsafe flora and undergrowth, which included establishing valid procedures for an investigative process and creating template letters for informing complainants of an investigation, informing alleged violators of a potential violation, and informing landowners of the option to enter an agreement allowing the County to remove the unsafe flora and/or undergrowth. In addition, the Division assisted the Department of Liquor Control in amending its program, training and rules on enforcement of liquor regulations. 5. In the area of Parks and Recreation, the Division is continuing to assist in the transition of management of the Mauna Kea Recreational Area from the State to the County, including rule implementation and construction contract issues. The Division also assisted with preparing opposition to a petition to exclude "wild dangerous animals" from being imported into the State of Hawaii and the County prevailed." The Division also conducted Ethics training to all recreation directors in the County. 20 CORPORATION COUNSEL LITIGATION/COUNSELING & DRAFTING Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Requests for Legal Representation (Includes litigation, 633 850 850 administration hearings, arbitration and claims in which the 2,074,560.38 2,089,560 2,137,539 County is named as a party, collections and Boards and 487,386.50 561,913 615,318 Commissions representation.) 14,721.81 600 1,695 Requests for Legal Services (Includes all administrative 4,345 3,200 4,500 requests such as approval of documents, drafting legislation, 11 11 12 opinions, etc.) 2 2 2 Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 32 32 31 Salaries and Wages 2,074,560.38 2,089,560 2,137,539 Operations 487,386.50 561,913 615,318 Equipment 14,721.81 600 1,695 Program Total 1 2,576,668.69 2,652,073 2,754,552 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Corporation Counsel 1 1 1 Assistant Corporation Counsel 1 1 1 Accountant I 1 1 1 Claims Investigator -Adjustor 1 1 1 Clerk III 2 2 2 Deputy Corporation Counsel 11 11 12 Deputy Corporation Counsel Section Chief 2 2 2 Legal Assistant II 1 1 2 Legal Clerk I 1 1 - Le al Clerk III I 1 Legal Clerk IV 1 1 1 Legal Technician I 4 4 4 Legal Technician II - - 1 Private Secretary 1 1 1 Senior Deputy Corporation Counsel 1 1 - Sr. Clerk Stenographer 1 1 1 Supervising Legal Clerk I 1 1 - Supervising Legal Clerk II 1 1 - Supervising Legal Technician - - 1 Total 32 32 32 21 CORPORATION COUNSEL BOARD OF ETHICS Program Description The Board of Ethics administers and enforces the County Code of Ethics. It receives administrative support from the Office of the Corporation Counsel. Program Objectives 1. Review all requests for opinions in a prompt manner. Program Highlights In fiscal year 2013-14, the Board continued efforts to educate County personnel to conform to the requirements of the County Code of Ethics. Program Measures Program Expenditures FY 2013-14 Actual FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Requests for Opinion 17 12 15 Informal Advisory Opinions 7 12 12 Investigations and Investigative Hearings 0 1 1 Formal Opinions and Hearings 0 1 1 Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Operations 102.07 2,300 2,300 Program Total 102.07 2,300 2,300 22 r%(-J/OUNIY COUNCIL COUNIY CLE -1 -/RK COUNTY COUNCIL/CLERK COUNCIL/CLERK Mission Statement To work together as a diverse, but connected team of individuals striving to provide excellent service to the County of Hawaii. The Office of the County Clerk and Hawaii County Council attend to each and every one of its administrative responsibilities and legislative functions with a positive attitude, diligent work ethic, and appreciation for our community. Department Goals Clerk's Office -Council and Committee Services Section 1. To ensure the Council complies with all legal notice requirements for its meetings. 2. To assist the public in their efforts to provide effective, meaningful input to the legislative process. 3. To ensure timely processing of all administrative proposals for consideration by the Council. 4. To prepare minutes of all Council and Committee meetings in accordance with law. 5. To conduct research on historical documents in a timely manner, provide copies of public records, and assist the public in filing claims and registering as lobbyists. 6. To continue to seek new and innovative ways to provide access to public documents, meeting proceedings and results, and other official records to the public. 7. To continue adding historical records and data to the Council Records System available on the Clerk -Council web page. Support Services Division 1. To provide prompt and efficient reprographic services for all County departments and agencies. 2. To expedite delivery of interdepartmental and postal mailing services to all County departments and agencies. 3. To provide prompt posting of all outgoing mail from all County departments and agencies. Funding Source and Position Count General Fund $ 5,271,412 General Fund 86 Other Revenue - Grant Revenue/ Other - Total Budget: $ 5,271,412 Total Number of Positions 86 23 COUNTY COUNCIL/CLERK COUNCIL/CLERK Department Goals (continued) Administrative Services To perform timely and efficient personnel and accounting functions for the Council - Clerk's Office. Legislative Research Branch 1. To assist the Council by reviewing bills, resolutions, and amendments to existing legislation proposed by Council Members, as well as providing technical assistance relating to legislative drafting. 2. To assist the Council by performing complex tasks that are the ongoing responsibility of the Council and the Office of the County Clerk, which include maintenance of the Hawaii County Code and Hawaii County Charter (official versions in hard copy and unofficial versions on the internet), review of annual fiscal legislation, archiving, library and files maintenance, and preparation of the Council -Clerk's annual report. 3. To draft ballot questions during an election year for proposed amendments to the Hawaii County Charter to be placed on the General Election ballot. 4. To conduct training for new Council Members and new Council Legislative Assistants regarding legislative drafting, the budget process, or other areas within the Legislative Research Branch's areas of expertise. 5. To support the County Clerk by performing miscellaneous tasks which include analysis and interpretation of Council Rules and general practices of parliamentary procedure in preparation for and during Council and Committee meetings; correspondence with the Council, administration, and public; research, analysis, and drafting of bills and resolutions for those matters pertinent to the Office of the County Clerk; and any other task so assigned by the County Clerk. 6. To support the administration of the County of Hawaii by providing drafting, analysis, and research services as requested and as time permits. 24 COUNTY COUNCIL,/CLERK COUNCIL/CLERK Program Description Council The Hawaii County Charter vests the legislative powers of the County with the County Council. The Council's primary functions are legislative and public policy formulation. Council District Staff The Council District Staff assists Council Members in the performance of their legislative responsibilities by conducting research, writing reports, drafting legislation, and providing staff support during Committee and/or Council meetings. Duties also include managing the daily operations of their Council Member's office, coordinating community meetings and outreach, and following through on constituent inquiries and requests. Clerk's Office -Council and Committee Services Section The Council and Committee Services Section perform four basic functions imposed by the Hawaii State Constitution, Hawaii Revised Statutes, Hawaii County Charter, and Hawaii County Code: (1) provide administrative and logistical support to the County Council which handles hundreds of bills, resolutions, and communications each year; (2) provide the public with fair and adequate notice of actions pending before the Council; (3) prepare official minutes; and (4) archive and provide public access to over 100 years of important County records and documents. The range of these specific duties is extremely diverse and includes compliance with highly technical legal requirements (e.g., passage of legislation, fair information practices, financial disclosure, lobbyist registration, the "Sunshine Law"). Support Services Division The Support Services Division is responsible for interdepartmental mail/envelopes; receiving, sorting, and distribution of incoming postal mail; and scanning, reproducing, binding, and mailing documents for all County departments and agencies. Administrative Services Administrative Services performs personnel and accounting functions for the Council - Clerk's Office. 25 COUNTY COUNCIL,/CLERK COUNCIL/CLERK Program Description (continued) The Legislative Research Branch (LRB The Legislative Research Branch assists the Council with budget matters; updates and publishes the County Code and its supplements; assists with the drafting of ballot questions, legislation, and other documents required for proposed amendments to the County Charter; prepares revised editions of the County Charter pursuant to voter - approved amendments; reviews all resolutions and bills proposed by Council Members; drafts legislation to correct manifest errors in and necessary updates to the Hawaii County Code; provides updated versions of the Council's Rules of Procedure and Organization when amended; monitors all meetings of the Council and its Committees and provides support by drafting amendments, providing reference materials, and assists with the interpretation and implementation of Council Rules and general parliamentary procedure; provides drafting, analysis, and research assistance to the administration, as requested and time -permitting; prepares and updates the Council's annual report; assists the Clerk in management of the Clerk's archive of legislative materials; maintains a library of research materials; conducts training sessions; and performs other duties as may be assigned by the Clerk. The LRB revises, codifies, and assists in the publication of ordinances to the Hawaii County Code, which it supplements regularly and makes available on line at http://www.hawalicounty.gov/lb-countycode. 26 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Objectives Clerk's Office -Council and Committee Services Section 1. Fulfill legal notice requirements for all Council and Committee meetings, including preparation of meeting agendas and posting and publication of meeting notices. 2. Provide an accurate reflection of Council and Committee meetings and votes taken by preparing minutes of each meeting in accordance with law and by entering same into the Council Records System. 3. Prepare DVD copies of videotaped Council and Committee meetings as requested by the public, departments, and elected officials. 4. Provide copies and access to Council records and Clerk documents upon request by the public, departments, and elected officials in a timely manner and as required by law. 5. Provide ongoing support to the public with the retrieval of documents and information from the Council Records System available on the Clerk -Council web page. 6. Assist the elected officials and the public to achieve meaningful and effective participation in the local legislative process. Support Services Division 1. Process all documents submitted by departments for reproduction within two business days, unless the job requested is extremely large. 2. Process all pieces of outgoing postal and interdepartmental mail collected from departments or received by departments no later than 2:30 p.m. on the same business day. 3. Distribute incoming mail, within two hours from receipt. This includes distribution and pick up of mail and interdepartmental envelopes to various County offices located in Hilo proper. 4. Assist departments in complying with USPS regulations. 27 COUNTY COUNCIL//CLERK COUNCIL/CLERK Program Objectives (continued) Legislative Research Branch (LRB) 1. Prepare semi-annual supplements to the County Code for distribution within eight weeks of receipt of final adopted ordinances, pursuant to Hawaii County Code, Section 2-153. 2. Complete review of legislation initiated by a Council Member as to its proper form within two weeks of receipt. Complex legislation may require a longer review period. 3. Provide support to the administration, as requested and time permitting, with drafting, analysis, and research services. 4. Draft ballot questions during an election year for any proposed amendments to the Hawaii County Charter to be placed on the General Election ballot. 5. Monitor Council and Committee meetings to provide research and advisory support for decision -makers on proposed legislative initiatives, and assist the Clerk and Council with interpretation and implementation of Council Rules and general parliamentary procedure. 6. Prepare the annual report for the Council -Clerk's Office within designated timelines. 7. Update the Council -Clerk's website to include revisions to the Hawaii County Code in the interim between supplements, revisions to the Hawaii County Charter pursuant to amendments that pass in the General Election, Operating and CIP budgets for the upcoming fiscal year, new or amended Council Rules of Procedure and Organization, and other miscellaneous internet maintenance duties. 8. Perform all other miscellaneous duties that may be assigned by the County Clerk. 28 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Highlights Below are program highlights for the Office of the County Clerk and the Hawaii County Council for fiscal year 2013-2014: 1. Council/Committee meetings were held in both Hilo and Kona with videoconferencing available in Hilo, Kona, Pahoa, Waimea, Ocean View, and North Kohala (new site). 2. The Council enacted 146 ordinances and adopted 330 resolutions. 3. The Council appointed a new Legislative Auditor. 4. Council Services scanned 3,610 documents, copied 546 DVDs, and researched 269 requests from the public. 5. The Legislative Research Branch coordinated a workshop on the legislative procedures of the Hawaii State Legislature, which was conducted by staff from the Legislative Reference Bureau of the State of Hawaii. The workshop also included valuable guidance on how to efficiently utilize the website of the State Legislature. 6. The Legislative Research Branch performed an analysis of the fiscal year budget for the Clerk/Council. 7. The Legislative Research Branch published Supplements 16 and 17 to the Hawaii County Code. 8. The Legislative Research Branch updated, printed, and distributed over 500 copies of the informational brochure titled "Your County Government." 29 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Council Meetings/Staff Support 24 25 25 Council Special Meetings/Staff Support 4 2 2 Committee Meetings/Staff Support 99 120 120 Committee Site Visits/Staff Support 0 5 5 Committee Special Meetings/Staff Support 1 5 5 Council Public Hearings/Staff Support 1 3 3 Committee Public Hearings/Staff Support 0 5 5 Committee Workshops/Staff Support 0 2 2 Number of Committee Reports 204 275 275 Number of pages duplicated 3,958,280 4,000,000 4,000,000 Number of pieces handled for mailing 312,638 375,000 375,000 Program Expenditures 30 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 58 58 58 Salaries and Wages 2,364,378.56 2,579,937 2,718,400 Operations 655,177.13 1,659,816 1,612,325 Equipment 17,337.83 6,000 2,000 Program Total 3.036.893.52 4,245,753 4,332,725 30 COUNTY COUNCIL//CLERK COUNCIL/CLERK Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Council Chair 1 1 1 County Clerk I 1 1 Deputy County Clerk 1 1 1 Accountant I 1 1 I Administrative Assistant to the County Clerk 1 1 1 Clerk III 3 3 3 Council Aide 9 9 10 Council Aide to the Council Chair 1 1 - Council Legislative Assistant 9 9 9 Council Member 8 8 8 Council Services Assistant I 2 2 2 Council Services Assistant II 3 3 3 Council Services Supervisor 2 2 2 Deputy Executive Assistant to the Council Chair 1 1 1 Executive Assistant to the Council Chair 1 1 1 Human Resources Technician II 1 1 1 Legal Specialist I 1 I Legislative Analyst III 1 I I Legislative Information & Reference Technician 1 I 1 Legislative Specialist 4 4 4 Special Assistant 1 1 1 Support Services Clerk 1 3 3 3 Support Services Clerk II 1 1 1 Support Services Supervisor 1 1 1 Total 58 58 58 31 COUNTY COUNCIL/CLERK ELECTIONS DIVISION Program Description The Elections Division is responsible for all election activities in the County, including administering Federal, State and County elections, voter registration, and voter education; conducting absentee voting; establishing new polling places; recruiting and training election day officials; tabulating ballots; redefining district boundaries during redistricting; proposing election legislation; verifying signatories on petitions and nomination papers; and maintaining the voter register. Program Objectives 1. To encourage voter participation by doing a mass mail -out of Permanent Absentee Applications to registered voters. 2. To increase ballot access for all voters at the Absentee Walk -In voting sites. 3. To increase voter education by expanding the Young Voter Registration Program to middle school grades. 4. To provide election information and to increase voter registration by working with the university campuses with voter registration drives. Program Highlights Below are program highlights for the Elections Division for fiscal year 2013-2014: 1. The staff conducted the Young Voter Registration Program at five high schools, registering 414 students. 2. Processed 15,020 new/updated voter registrations; reviewed/updated approximately 104,000 registered voter address assignments; and reviewed/updated approximately 4,517 street assignments in the Voter Registration Street Directory. 3. Created a new precinct in Pahoa. 32 COUNTY COUNCIL/CLERK ELECTIONS DIVISION Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Registered Voters 103,734 106,000 107,000 Voter Registration Satellite Stations 22 22 22 Certificates of Registration Issued 422 600 500 Cancellations of Registration 319 500 400 Deceased Voters Deleted 846 400 900 High Schools Participating in Voter Education 5 10 10 Number of Students Registered 414 700 500 Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 22 28 28 Salaries and Wages 264,796.74 388,985 363,787 Operations 352,250.48 468,420 535,100 Equipment 30,382.04 3,000 39,800 Program Total 647,429.26 860,405 938,687 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Election Clerk I 2 2 1 Election Clerk II 2 2 3 Election Warehouse Worker I Temporary 4 4 4 Election Warehouse Worker II 1 1 1 Elections Program Administrator 1 1 1 Elections Program Specialist I 1 1 1 Senior Election Clerk 1 1 1 Temporary Absentee Walk Official I - 1 1 Temporary Absentee Walk Oficial 11 - 3 3 Temporary Absentee Walk Official III - 2 2 Temporary Elections Clerk 10 10 10 Total 22 28 28 33 This page intentionally left blank 34 0 U NqY P R Y SS I C I A Nf SS COUNTY PHYSICIANS DEPARTMENT SUMMARY Mission Statement To render medical opinions, advise on medical matters and conduct physical examinations as requested by the Mayor's Office and other agencies of the County. Department Goals Assist the County in creating a safe and healthy environment for its employees by providing professional medical service. Program Description 1. Provides pre-employment, PUC and other authorized physical examinations. 2. Provides review of workers' compensation claims. 3. Reviews certain sick leave cases. 4. Assists in police investigations and coroner's cases. 5. Advises County on medical matters. Program Objectives Continue to serve the County diligently as in the past. Program Expenditures Funding Source and Position Count General Fund $ 133,825 General Fund 4 Grant Revenue - Grant Revenue - Total Budget: $ 133,825 Total Number of Positions 4 35 FY 2013-14 Actual FY 2014-15 FY 2015-16 Budget Estimate Number of Positions 4 4 4 Salaries and Wages 133,567.86 133,825 133,825 Program Total 133,567.86 133,825 133,825 Funding Source and Position Count General Fund $ 133,825 General Fund 4 Grant Revenue - Grant Revenue - Total Budget: $ 133,825 Total Number of Positions 4 35 COUNTY PHYSICIANS DEPARTMENT SUMMARY Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request County Physician 1 1 1 Assistant County Physician 1/2T 1 1 1 Assistant County Physician 1/4T 2 2 2 Total 4 4 4 36 E ILDDEf M -Y ACTIVITIES ELDERLY ACTIVITIES DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Coordinated Services Unit 1. To promote self-sufficiency by providing services by which recipients may be helped to achieve, restore, or maintain independent living and self-direction. 2. To prevent or reduce premature or inappropriate institutional care through the provision of home-based care which would allow the recipient to remain in or return home. Retired & Senior Volunteer Program 1. To address critical community needs through significant volunteer services. 2. To provide a high quality volunteer experience and opportunities for persons 55 and older. 3. To ensure that volunteer assignments are consistent with the interests and abilities of the volunteers and the needs of the communities served. 4. To ensure that volunteers are provided the needed orientation, in-service instructions, individual support and supervision, and recognition for their volunteer services. Nutrition — Congregate Nutrition Services 1. To provide meals to individuals 60 years of age and older in congregate settings. Each meal will meet the recommended dietary allowance (RDA) as established by the Food and Nutrition Board of the National Academy of Sciences. Funding Source and Position Count General Fund $ 1,886,785 General Fund 58 Grant Revenue $ 1,444,635 Grant Revenue / Other 75 Other $ 415,000 Total Budget: $ 3,746,420 Total Number of Positions 133 37 ELDERLY ACTIVITIES DEPARTMENT SUMMARY Department Goals (continued) Nutrition — Home Delivered Meal Service To deliver meals to the homes of individuals 60 years of age and older who are homebound due to illness or disability. Each meal will meet the recommended dietary allowance (RDA) as established by the Food and Nutrition Board of the National Academy of Sciences. Senior Community Services Employment 1. To provide low-income seniors 55 or older with current work experience in their vocational fields of interest to prepare them to compete successfully for jobs in the workforce at large. 2. To place these seniors in public sector or 501 C-3 private non-profit agency work sites that provide community services, preferably to the elderly (seniors serving seniors). 3. To assist these seniors in achieving a sense of fulfillment and independence that may enhance their self-esteem through attaining productive employment that contributes meaningfully to the communities they live in. 38 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Description The Coordinated Services Program for the Elderly (CSE) provides comprehensive and coordinated services for older adults 60 years and older, with the exception of CSE's Chore/Transportation contract, which serves individuals 18 years and older. CSE's 29 full-time staff is responsible for providing Information and Assistance, Outreach, Chore, Transportation, and Other Support Services, such as ID Card Issuance, Advocacy, Personal Care, Financial Management, etc. The Coordinated Services Program is also a volunteer station for the Senior Companion, Sage Plus, and Sage Watch programs. Program Objectives The CSE staff will strive to promote maximum independence, optimum health, personal dignity and self -enrichment by: 1. Provide Information and Assistance Services to 3,500 older adults. 2. Provide Outreach Services to 900 adults. 3. Provide Transportation Services to 1,000 older adults and accomplishing 37,000 trips annually. 4. Provide Transportation Services to 60 individuals less than 60 years of age with disabilities and accomplishing 900 trips annually. 5. Provide and complete 2,000 Referrals. 6. Provide individuals with disabilities/older adults with 5,000 hours of chore services annually. Program Highlights • Staff provided 3,774 seniors with information and assistance services and 937 seniors with outreach services. There were 2,206 referrals such as food stamps, Medicaid, SSI benefits, housing assistance, legal aid, energy assistance, etc, made in FY 2013-14. • Staff provided transportation services to 56 individuals under 60 years with disabilities and accomplished 1,346 trips in FY 2013-14. • Staff provided transportation services to 1,164 seniors and accomplished 40,138 trips in FY 2013-14. • Staff issued the Hawaii County Senior Identification Cards to 1,165 seniors 60 years and older in FY 2013-14. ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Highlights (continued) • Through authorized chore hours provided by Ohana Care / Evercare contracts and non -contracted hours, staff assisted clients with in-home chore services and provided a total of 5,576 hours in FY 2013-14. • During the months of July through September, staff assisted the Food Basket with their Summer Produce Program. Staff assisted seniors with applications, as well as picking up and delivering to home bound clients. • Staff assisted seniors in applying for the Low Income Home Energy Assistance Program (LIHEAP). • CSE had another successful year assisting AARP senior tax preparations. Volunteers completed 600+ returns while volunteering over 600 hours for the project. • In the month of December, four new nine -passenger wheelchair lift vans were acquired to expand island -wide transportation services (1 CDBG grant funded, 3 HCOA purchase). • Through State DOT 5310 funds, CSE acquired two MV -1 accessible vehicles. • Throughout the year CSE continued to support other EAD sections with transportation and manpower needs. .o ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Measures *Contract Purchase of Service Objectives for Title III Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate *Information and Assistance 29 28 28 Number of Seniors Served 3,774 3,500 3,500 Operations 150,036.32 238,600 238,600 *Outreach 39,277.81 38,200 30,000 Number of Seniors Served 937 900 900 Departmental Data Processing Coordinator I I 1 1 *Transportation I 1 1 Number of Seniors Served 1,164 1,000 1,000 Total Tris 40,138 37,000 37,000 Number of Persons w/Disabilities under 60 years of age served 56 60 60 Total tris 1,346 900 900 *Referrals 2,206 2,000 2,000 *Chore Total Hours 5,576 1 5,000 1 5,000 *Contract Purchase of Service Objectives for Title III Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 29 28 28 Salaries and Wages 919,009.55 1,011,443 996,652 Operations 150,036.32 238,600 238,600 Equipment 39,277.81 38,200 30,000 Program Total 1,108,323.68 1,288,243 1,265,252 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Account Clerk 1 I 1 Clerk III 1 1 1 Community Service Program Assistant I 8 8 8 Community Service Worker 1 8 8 8 Community Service Worker III 6 6 6 Departmental Data Processing Coordinator I I 1 1 Elderly Activities Operations Assistant Director I 1 1 Program Director III (Older Adults) 2 2 2 Total 28 28 28 41 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Description The Retired and Senior Volunteer Program (RSVP) provides diverse and meaningful volunteer opportunities for persons 55 years and older. Through volunteering RSVP volunteers are able to remain active, contributing members of the community thereby enhancing the overall quality of their lives. Their volunteer services also help private non-profit and public agencies (volunteer stations) to deliver services to meet a wide range of community needs. Some examples of RSVP volunteer assignments include: tutoring elementary students; helping in libraries; delivering meals on wheels; helping at congregate nutrition sites; screening blood pressures; instructing senior crafts and activities; assisting with senior transportation; doing friendly visiting and telephone reassurance; entertaining in hospitals and care homes; helping at blood banks, food banks, non-profit health agencies and museums; staffing public information booths; helping in hospitals; beautifying public areas; installing grab bars; and assisting with community events and special projects of agencies. Program Objectives Enhance the overall quality of life, i.e., maximum independence, optimum health, personal dignity, and self -enrichment of persons 55 years and older by: 1. Provide diverse and meaningful volunteer opportunities to 1,120 persons 55 years and older. 2. Assist significantly in meeting community needs by providing 130,000 hours of volunteer service in a minimum of 140 volunteer stations. 3. Provide 200 volunteers to assist in Food Basket's Senior Farmers' Market Nutrition Program. 4. Provide 30 volunteers to assist the Blood Bank of Hawaii at six community blood drives. 42 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Highlights • 1,406 volunteers served 110,649 hours at 150 volunteer stations island wide. • 279 volunteers assisted the Hawaii County Nutrition Program in serving congregate meals at 15 nutrition sites. They provided 30,107 hours of voluntary service. • Four volunteers provided 267 hours of Meals on Wheels service to the Hawaii County Nutrition Program. • Three volunteer recognition events were held to honor all volunteers for their service. 1,406 volunteers were honored at these events. • Worked in coordination with Hawaii County Office of Aging and the Corporation for National and Community Service. • 12 volunteers served 2,905 hours at Under His Wings Ministry helping the homeless. • 262 RSVP volunteers assisted with produce distribution for the Food Basket's Senior Farmer's Market Nutrition Program (SFMNP) that ended on October 2, 2014. • 107 volunteers served in the Christmas gift wrapping fund raiser sponsored by the RSVP Advisory Council. • Martin Luther King, Jr. Day "Read to Me" program for children K -3`a grade at Wal Mart in partnership with Read To Me International — 10 volunteers. • Partnered with the RSVP Advisory Council to conduct annual on-site volunteer station monitoring. • RSVP Program Director attended the 2014 National Senior Corps Conference in San Antonio, TX on May 11- 13, 2014. • RSVP volunteers assisted with the Hawaii Kupuna Softball Tournament at the Old Airport Ballfield in Kona. • 50 RSVP volunteers assisted the Blood Bank of Hawaii at four community Blood Drives. • Projects assisted by RSVP volunteers were: Hawaii Island Adult Day Care Fundraising Golf Tournament, County of Hawaii Blood Bank Drive, Police Department's Blood Bank Drive, Volcano Run, Special Olympics "Cop on Top" project, Life Care Center's Health Fair, County of Hawaii Pre -retirement Workshop, State of Hawaii Blood Bank Community Drive, American Heart Association's Heart Walk, Big Island International Marathon, Hospice's "Light Up a Life" project, Muscular Dystrophy Association's "Lock Up" fund raiser, Art of Recycling at Prince Kuhio Plaza, Mass Mailing for Ku'ikahi Mediation Center Police Week, outreach at various care homes and institutions, Special Programs' Kupuna Hula, events by Ke Ola Pono No Na Kupuna. 43 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Number of Volunteers 1,406 1,120 1,120 Number of Volunteer Hours 110,649 130,000 130,000 Number of Volunteer Stations 158 140 140 No. of Sr. Farmers' Market Nutrition Program Vols. 262 200 200 Number of Blood Bank of Hawaii Volunteers 50 30 30 Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 5 5 5 Salaries and Wages 240,501.01 205,867 208,385 Operations 105,129.35 153,170 153,170 Equipment 18,477.46 50 50 Program Total 364,107.82 359,087 361,605 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Account Clerk 1 1 1 Community Service Program Assistant I 2 2 2 Program Director IV (Older Adults) 1 1 1 Van Driver I 1 1 1 i 1 Total 1 5 1 5 1 5 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Description Coneregate Nutrition Services The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The congregate meals program was designed to provide older individuals, aged 60 and older, with at least one low cost, nutritious meal, five days a week in a congregate setting. The program includes nutrition and health education, health assessments, recreational activities and other appropriate services for older individuals. Home Delivered Meal Service The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The home delivered meals program or "Meals on Wheels" is an integral part of a community based health care system. Participants receiving home delivered meals are aged 60 and older and homebound due to illness or disability. The home delivered meals program provides at least one low cost, nutritious meal, five or more days a week, delivered directly to the participants' homes. Program Objectives Congregate Nutrition Services 1. To provide 60,000 nutritious meals, each containing a third of the U.S. RDA, to 900 older individuals, aged 60 and older, at fifteen congregate nutrition sites throughout Hawaii County by June 30, 2016. Home Delivered Meal Service (Meals on Wheels) 1. To deliver 60,000 nutritious meals, each containing a third of the U.S. RDA, to 300 frail, homebound older individuals, aged 60 and older, throughout Hawaii County by June 30, 2016. 45 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Highlights The Hawaii County Nutrition Program provided 65,704 nutritious meals to seniors in a congregate setting, and 63,017 "Meals on Wheels" to seniors who were homebound due to illness or injury. For the second year in a row, the Nutrition Program did not receive their Federal/State contracts from the Office of Aging on a timely basis. Although the contract year began on October 1, 2013, contracts were not received until March, 2014. This caused delays in invoice submittals and receipt of Federal/State reimbursements for nutrition services. Three half time Community Service Worker positions were unexpectedly vacated during the last quarter of this year. These positions oversee senior nutrition sites, and are vital to maintaining the health and independence of seniors throughout our County. Fortunately, two of these vacant positions have already been filled, and human resources is currently recruiting for the third community service worker position in Waimea. March is National Nutrition Month. For the first time, the Nutrition Program held special volunteer recognition events for senior volunteers who were not invited to attend RSVP luncheons. Three events were held in Hilo/Puna, Kohala/Hamakua and Kona/Ka'u. Working in partnership with dietitians of the University of Hawai`i's Cooperative Extension Service, nutrition education and one-on-one counseling was provided at no charge to seniors at four nutrition sites (Hilo, Pahala, Pahoa and Papa`aloa). The Nutrition Program Director assisted with Mayor Kenoi's Healthy Lifestyle initiative for County employees in the fall; and helped to organize nutrition education and healthy food demos in both Hilo and Kona. For the 1 lth year, seniors in Hawaii County participated in the national Senior Farmer's Market Nutrition Program. The Nutrition Program assisted the Food Basket in distributing fresh produce to seniors with low -moderate incomes, using staff and volunteers at congregate nutrition sites. This year's results of the Parks and Recreation Service Survey for Nutrition show that: • 100% of senior participants felt that Nutrition staff provided quality service, and that services were provided with integrity, and aloha • 41% rated Nutrition Program services as "satisfactory" • 59% rated Nutrition Program services as "more than satisfactory" we ELDERLY ACTIVITIES NUTRITION PROGRAM Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Congregate Nutrition Services 27 27 27 Unduplicated Elderly Served 1,073 900 900 Total Meals Served 65,704 62,000 60,000 Home Delivered Meal Service 92.37 27,400 1,500 Unduplicated Elderly Served 347 300 300 Total Meals Served 63,017 60,000 60,000 Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 27 27 27 Salaries and Wages 583,192.69 639,430 636,000 Operations 749,222.91 1,090,252 1,032,794 Equipment 92.37 27,400 1,500 Program Total 1,332,507.97 1,757,082 1,670,294 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Account Clerk 1 1 1 Clerk III 1 1 1 Community Service Program Assistant I1 1 1 1 Community Service Worker III 1/2T 15 15 15 Home Delivered Meals Worker Hrly 6 6 6 Program Director IV (Older Adults) I 1 1 Van Driver 1 1 1 Van Driver 1/2T 1 1 I Total 27 27 27 EVA ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Description Title V of the Older Americans Act Amendments funds the Senior Community Service Employment Program (SCSEP). The U.S. Department of Labor and Industrial Relations (DLIR) channel the funding to our State's Workforce Development Division (WDD). WDD subcontracts with Hawaii County Office of Aging (HCOA) which farms out this part-time training program to the Senior Training & Employment Program (STEP) (local title for SCSEP), which is under the Parks & Recreation's Elderly Activities Division. This program's ultimate goal is to foster individual economic self-sufficiency through unsubsidized employment which means employment in jobs not subsidized by this program-i.e., not paid for through federal funds designated for SCSEP. Its administration includes planning, budgeting, and personnel management as well as job counseling, development, referrals, and placements into unsubsidized jobs. Enrollees are placed at community service agencies that provide work sites, supervision and training for the enrollees in their fields of vocational interest. At their work sites around the island, the enrollees gain current work experience and current work references that the enrollees are to use to get hired into jobs outside of the program. The enrollees have the chief responsibility of making and getting the most out of their community service placements to increase their employability and prospects of successfully mainstreaming into regular jobs in the workforce at large. Since federal funds pay for enrollee wages and fringe benefits, only public sector agencies and nonprofit organizations (501 C -3's) qualify as host agencies. In addition to training provided by host agencies, the enrollees attend County workshops and Hawaii Community College classes (i.e., job readiness classes, computer classes and ground maintenance classes). The program staff also provide supportive services, such as counseling, safety supplies as applicable, and referrals to other agencies to assist the enrollees. With all of this support, the enrollees understand that STEP is basically a preparation -to - return -to work program and that their ultimate goal is to become independent from STEP and to be financially on their own which benefits everyone. Program Objectives 1. Place five enrollees into unsubsidized jobs by fiscal year's end. 2. Provide services to a cumulative total of 38 enrollees by fiscal year's end. 3. Visit each enrollee at his/her work site twice a year. Conduct 50 work site visits by fiscal year's end. 48 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Highlights 1. Placed 71 % of the participants in County Departments, such as: Public Works and Finance, and the P & R Department which include: P & R Administration, P & R Maintenance of parks, gyms and other facilities such as: Kawananakoa Gym, Carvalho Gym and Park, Mohouli Park, Lili`uokalani Park, Mo'oheau Band Stand, Waiakea Recreation Center, Mt. View Gym, Cooper Center, P & R Municipal Golf Course and its Nursery, Pana'ewa Rainforest Zoo and Botanical Gardens, Elderly Recreation Services and Coordinated Services for the Elderly at Kamana and Kea' au, Department of Finance Vehicle Registration & Licensing Division, Human Resources -Safety Division and Driver License Section. Placed the rest of the participants in other community service agencies, such as State libraries in Hilo and Kea`au, Waiakeawaena Elementary School Cafeteria, Komohana Agricultural Complex, Workforce Development Division and 501 C-3 private, nonprofit agencies, such as: Hawaii County Economic Opportunity Council, Malamalama Waldorf School, Food Bank, and The Arc of Hilo. 2. Promotional coverage of the program included: • At Hilo Puna District Information and Assistance Meetings I&A meetings were held on July 23, 2013, STEP brochures were distributed island -wide to the Senior Advisory Council leaders and members. • Big Island Workplace Connection (BIWC) Meeting Monthly meetings were held on July 24, 2013 at the Workforce Development Division office with the BIWC partners to discuss program achievements and upcoming events. a. BIWC meeting held on August 28, 2013 at the WDD. b. BIWC meeting held on September 25, 2013 at the WDD. c. BIWC meeting held on October 23, 2013 at the WDD. d. BIWC meeting held on November 27, 2013 at the WDD. e. BIWC meeting held on January 29, 2014 at the WDD. f. BIWC meeting held on February 26, 2014 at the WDD. g. BIWC meeting held on March 19, 2014 at the WDD. h. BIWC meeting held on April 23, 2014 at the WDD. i. BIWC meeting held on May 28, 2014 at the WDD. ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Highlights (continued) • Veterans Job & Resource Fair Help setup and man the BIWC information table. The Veterans Job & Resource Fair was held on August 2, 2013 at the Hawaii Community College that was sponsored by Veteran groups, DLIR, BIWC and the Hawaii Community College. 28 enrollees attended the Veterans Job & Resource Fair held at the Hawaii Community College's cafeteria. • Kupuna News July -September issue was devoted to safety. Featured was Jan Zimmerman at the Kea'au Senior Center. Safety concerns were discussed with Program Director Margaret Yafuso, Charmaine Kamaka and Ryan Chong. • The Silver Bulletin The August issue featured Gladys Kaneshiro, a former STEP participant who was recently hired by Zippys. • The Silver Bulletin The September issue featured the National Employ Older Workers Week. Pictured in the article is past participant Thomas Agliam who is currently employed as a security personnel. • Kupuna News October -December issue featured 14 participants who attended a basic computer class held at the Hilo Community College. Also featured was Gladys Kaneshiro who was recently hired by Zippys as a greeter. • Kupuna News January -March issue featured the Veterans Job and Resource fair held at the Hawaii Community College. 28 participants attended the fair. • Senior in Paradise In April former participant, Buddy Kamehaiku will be featured on Senior in Paradise. After one year on the STEP, Mr. Kamehaiku decided to enrollee into the Culinary Arts Program at the Hawaii Community College. • Kupuna News April -June issue featured former participant Buddy Kamehaiku who decided to enrollee into the Culinary Arts Program at the Hawaii Community College after being placed at the St. Joseph Kitchen as a Kitchen Helper Aide. 50 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Federal Funded Positions 41 39 39 Number of Applicants Served 66 70 70 Number of Applicants Enrolled During the Year 64 42 42 Number of Enrollees Successfully Placed in Jobs 6 1 5 5 Site visits 65 50 50 Promotional Coverage -of Program 18 8 8 Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 73 73 73 Salaries and Wages 355,043.74 431,704 436,718 Operations 2,168.36 9,354 11,551 Equipment 121.22 1,000 1,000 Program Total 1 357,333.32 442,058 449,269 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Account Clerk 1 1 1 Program Director II (Older Adults) 1 1 1 Program Director IV (Older Adults) 1 I 1 Senior Community Services Aid Hrly 41 1 70 1 70 Total 43 1 73 1 73 51 This page intentionally left blank 52 ENVIRONMENTAL MANAGEMENT ENVIRONMENTAL MANAGEMENT DEPARTMENT SUMMARY Mission Statement Maintain a clean, healthy and safe island environment by managing the island's wastewater and solid waste in a comprehensive, responsive, environmentally -safe, efficient, cost- effective manner, and to provide excellent customer service through innovative and sustainable programs that promote managing waste as a resource and lead our island society toward the goal of zero waste. Department Goals 1. To review and improve operations and procedures at the twenty-two transfer stations and the landfills to increase efficiency and reduce costs. 2. To educate the public regarding the department's plan and approach to management of Solid Waste via public outreach methods. 3. To continue to educate the public on current recycling programs and the importance of reduce, reuse, and recycle which helps with landfill diversion on the path to zero waste. 4. To evaluate current services to see which services could possibly be done in-house to reduce costs. 5. To repair, replace or rehabilitate existing sewer infrastructure. 6. To continue the Wastewater Division's Asset Management Program to ensure sensible business decision-making. 7. To provide reuse water to the community to put treated effluent to a good and beneficial use. 8. Maintain a continuous improvement process for increased productivity and efficiency. Funding Source and Position Count General Fund $ 1,084,978 General Fund 25 Grant Revenue - Grant Revenue / Other - Total Budget: $ 1,084,978 Total Number of Positions 25 53 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Description The Environmental Management Director serves as technical advisor to the Mayor, Managing Director, Environmental Management Commission, and County Council on matters pertaining to wastewater treatment and disposal, solid waste processing and disposal, resource recovery, the recycling and disposal of all vehicles, and the removal of the derelict and abandoned vehicles. The Environmental Management Administration Office provides personnel management, accounting and billing support services as well as providing general supervision and control of the administration and operation of the Wastewater and Solid Waste Divisions and the Business Services Section. The Environmental Management Administration Office also provides personnel, clerical, technical and financial support for the Environmental Management Commission. Program Objectives 1. Establish sewer fee rates at a level to cover expenses of operations, repairs and maintenance, and replacements. 2. Maintain vehicle disposal fee system to assure financial self-sufficiency for Vehicle Disposal program. 3. Evaluate current recycling programs to assess the feasibility of performing various programs in-house. 4. Improve productivity and efficiency through additional training and cross training. 5. Continually work to strengthen and standardize the language in our contracts. 6. Improve the status of Wastewater accounts receivable. Reduce the average number of days in receivables to 81 days which represents a 10% decrease from the FYI 3-14 actual of 90 days. Reduce the percentage of balances over 90 days past due to 52% of total receivables, which represents a 10% decrease from the FY13-14 actual of 58%. 7. Improve the status of Solid Waste accounts receivable. Reduce the average number of days in receivables to 83 days which represents a 10% decrease from the FYI 3-14 actual of 92 days. Reduce the percentage of balances over 90 days past due to 35% of total receivables, which represents a 10% decrease from the FYI 3-14 actual of 39%. 54 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Highlights Construction was completed on the Kalaniana'ole Interceptor Sewer Rehabilitation proj ect. Construction contract was awarded for the Kealakehe Sludge Removal and Aeration Upgrade Project. Construction completed for the West Hawaii Sanitary Landfill Gas Collection and Control System. Program Measures 55 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Tipping fees as % of Solid Waste Fund expenditures 31% 24% 25% Vehicle Disposal Fund Fee paying for % of program 100% 100% 100% Days in Accounts Receivable in Wastewater Division 90 90 81 Days in Accounts Receivable in Solid Waste Division 92 1 104 1 83 % of Accounts Receivable over 90 days, Wastewater 58% 52% 1 52% % of Accounts Receivable over 90 days, Solid Waste 39% 50% 1 35% 55 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 26 25 25 Salaries and Wages 977,674.44 988,662 1,001,743 Operations 30,145.96 43,400 44,160 Equipment 14,295.28 11,000 39,075 Program Total 1 1,022,115.68 1,043,062 1,084,978 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Director of Environmental M mt 1 1 1 Deputy Director of Environmental M mt 1 1 1 Account Clerk 4 4 4 Accountant I 3 3 3 Accountant IV I 1 1 Business Manager 1 1 1 Clerk III 2 2 2 Contracts Clerk 1 1 1 Credit & Collections Clerk 1 1 1 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Private Secretary 1 1 1 Projects Administrator 1 - - Senior Account Clerk 3 3 3 Student Helper I 3 3 3 Student Helper II 1 1 1 Total 26 25 25 56 FINANCE FINANCE DEPARTMENT SUMMARY Mission Statement The Department of Finance provides efficient and effective financial services fairly, accurately and courteously. We serve our customers with pride and respect and enable other departments to carry out their mission. Department Goals 1. To facilitate an integrated county -wide financial needs plan. 2. To continue development and maintenance of fiscal policies and procedures for the County of Hawaii. 3. To encourage networking to facilitate intra and inter -governmental working relationships. 4. To continue an ongoing customer service and public relations program that facilitates interaction with the public and other departments. 5. To continue an ongoing training program to improve employee skills, including technical training and mentoring for all personnel. 6. To continue a cross -training plan for employees for all core areas. 7. To develop and maintain written operational procedures that address the various functions of the Finance Department to promote proper and consistent service. Funding Source and Position Count General Fund $ 9,926,042 General Fund 126 Grant Revenue $ 1,365,046 Grant Revenue / Other 20 Other $ 810,000 Total Budget: $ 12,101,088 Total Number of Positions 146 57 FINANCE ADMINISTRATION/BUDGET Program Description Administration The Office of the Director plans, directs, controls and coordinates activities of the Finance Department. The department head and staff advise the Mayor of the development and execution of administrative policies and assist the Mayor in the preparation and execution of the operating and capital budgets. In addition, the Finance administration section provides certain auxiliary services to departments and agencies. The Budget Division plans, directs and coordinates the formulation, preparation, execution, review and analysis of the County's operating budget and operating program. Budget also monitors budget appropriations and actual expenditures to ensure compliance with the law and also advises County officials on budgetary and long-range planning matters. Program Objectives Administration 1. Conduct training sessions, large and small group settings as needed, for county financial personnel. Desired outcome is to provide a training media for financial support staff. 2. Maintain interaction and education for the public by participating in community meetings and by conducting workshops on the various finance areas, including budget, purchasing and real property tax related areas. 3. Conduct informational sessions or distribute instructive materials to division managers, supervisors and/or staff at least four times per year, covering new or changing regulations, rules and procedures that affect employee relations or benefits. 4. Refer procurement protests to Corporation Counsel within three working days of receipt. Budget 1. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and signatures for all fully -completed requests for council action received three days prior to the County Council's submittal deadlines. 2. Provide guidance and assistance to departments/agencies to ensure the fiscal responsibility and accountability in developing the operating budget. 3. Receive and process County of Hawaii nonprofit grant applications. 58 FINANCE ADMINISTRATION/BUDGET Program Highlights Administration In September 2013, the County of Hawaii closed a $1,169,000 USDA loan to finance a water system in the Kona Ocean View Properties subdivision. The project provides water for 81 lots and will be paid for by assessing the property owners for their equal share. The financing is at a very favorable rate of 2.75% for 35 years. The Treasury Division assisted in the formation of the improvement district and will provide administrative support over the life of the loan. 2. The acquisition of 217 additional acres at `O`oma in North Kona was the latest purchase of open space. The funding for this $6.2 million purchase came from the Public Access, Open Space, and Natural Resources Preservation (PONC) Fund. In addition, the adjacent land owner donated $2 million which was put back into the PONC fund. This land will be preserved and enjoyed by the people of Hawaii for generations to come. 3. On March 17, 2014, the Driver License offices began administering written tests in foreign languages. Twelve languages are currently offered and include: Hawaiian, Spanish, Ilocano, Marshallese, Chuukese, Japanese, Chinese, Tagalog, Korean, Vietnamese, Tongan and Samoan. Bud et 1. The Budget Office continues to provide guidance and assistance on budget/finance issues and items requiring legislative action. In FY 2013-14 the Office researched, prepared, and submitted 155 required transmittal letters, resolutions and/or bills for council action as received from the departments and agencies. 59 FINANCE ADMINISTRATION/BUDGET Program Measures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Nonprofit Grant Recipients' Payment Processing 108 103 140 Request for Council Action Forms Processed 155 140 150 Training Sessions Held for County Fiscal Personnel 1 3 1 Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 8 8 8 Salaries and Wages 522,013.32 548,065 554,140 Operations 14,490.11 23,540 23,540 Equipment 1,189.31 1,670 1,670 Program Total 537,692.74 573,275 579,350 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Director of Finance 1 I 1 Deputy Director of Finance 1 1 1 Budget Administrator 1 1 1 Budget Specialist I 1 1 Clerk III I 1 I Human Resources Specialist II 1 1 1 Human Resources Technician I 1 1 1 Private Secretary 1 1 1 Total 8 8 8 FINANCE ACCOUNTS Program Description The Accounts Division maintains general accounting and fixed asset depreciation records of the County; provides useful, accurate and timely financial reports to the public and agencies; prepares payrolls and pension rolls; pays all obligations of the County; supports the Pension Board. Program Objectives 1. Close FY 2014-15 books and issue final June 30 Budget Status Report by October 15, 2015, and determine the General Fund's fund balance by September 30, 2015. 2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association (GFOA) for the County's June 30, 2015 Comprehensive Annual Financial Report. 3. Close the books and have the monthly budget status reports available in FRESH within ten working days after the end of the month or close of the previous month, whichever is later, except for June, July, August, September and October. 4. Support the FRESH (Financial and Resource Enterprise Software for Hawaii County) system accounts payable, general ledger and payroll modules. This includes maintaining and keeping abreast of changes to the current modules that Accounts is responsible for, as well as, helping users and providing training when necessary. 5. Ensure that all claim payments made are proper and legal by pre -auditing 100% of payment requests for accuracy and propriety, returning items that are not accurate or proper to departments for correction. 6. Provide certificate of the availability of funds on County contracts within three working days of the contract's submission to Accounts Division. 7. Pay vendors promptly by issuing all warrants for claims within seven working days of the receipt of the invoice by Accounts Division. 8. Ensure that all employees receive the correct amount of pay and related benefits by pre -auditing 100% of payroll claims for accuracy and compliance with legal and contractual requirements, and filing all required payroll tax forms and returns on time. Got FINANCE ACCOUNTS Program Highlights 1. The County received a Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association for its June 30, 2013 Comprehensive Annual Financial Report. 2. The Accounts Division staff was actively involved in the continued support of our financial software, FRESH. 3. The Accounts Division staff continues to be an ongoing resource to all County departments for financial related matters. Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Claims Checks & Electronic Funds Transfers Issued 40,364 45,000 42,000 Payroll Checks Issued 5,303 6,100 5,500 Direct Deposit Stubs Issued 55,910 55,000 57,000 Funds Maintained 41 41 42 Contracts, Amendments & Change Orders Certified 1,007 800 1,100 Pensioners 22 28 23 Regular & Part -Time Employees 2,503 2,700 2,600 Program Expenditures 62 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 13 13 13 Salaries and Wages 577,879.33 665,198 629,698 Operations 144,689.74 166,295 170,720 Equipment - 200 200 Program Total 722,569.07 831,693 800,618 62 FINANCE ACCOUNTS Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Account Clerk 3 1 1 Accountant II 1 1 1 Accountant III 1 - - Accountant V 1 1 1 Accounts Payable Supervisor 1 1 1 Clerk III 1 I 1 Controller I 1 1 Financial Systems Analyst - 1 1 Payroll Processing Supervisor I 1 1 Pre -Audit Clerk I 1 3 3 Program Manager 1 I 1 Senior Account Clerk 1 1 1 Total 13 13 13 63 FINANCE PURCHASING Program Description The Purchasing Division assists all County agencies and programs in the purchasing of required goods and services in accordance with Hawai'i Revised Statute 103D, Finance Director Rules and Hawai'i County Purchasing Procedures. It is the mission of the Purchasing Division to procure quality goods and services that meet the user's needs, at a reasonable cost, in a fair and impartial manner, and with the maximum feasible amount of competition. Construction projects are procured through the Public Works Department. Program Objectives Use technology effectively by processing 95% of all IFBs, RFPs and RFQs using Public Purchase, the division's chosen e -procurement system. 2. Use technology effectively by processing 75% of all documents electronically to the departments, agencies and public by using Public Purchase, Laser fiche or email. Provide outstanding customer service to departments and agencies by completing draft specifications for formal advertised bidding (IFBs or RFPs) 90% of the time within 60 days of receipt of the request. 4. Provide outstanding customer service to departments and agencies for purchases less than the formal bidding limits, by completing the request for quotation process 95% of the time within ten working days of receipt. Provide outstanding customer service by processing 95% of routine documents (invoice payment approvals, contracts, change orders and supplemental agreements) within two working days of receipt, including electronic approvals. 6. Encourage staff professional development by requiring staff to attend a minimum of one professional development training class yearly, two classes required for supervisory staff. .E FINANCE PURCHASING Program Highlights • The division continued its successful implementation of the Public Purchase, the County's e -procurement system, registering approximately 1,625 vendors within its first year. The division's formal bidding threshold for the purchase of goods and services has been increased from $25,000 to $50,000 as a result of the County implementing an e -procurement system. This increase will allow additional purchases to be processed through the request for quotation process, providing a more streamlined procurement timeline than formal bidding. • The division has updated its Purchasing Manual, providing updated information on purchasing procedures to County agencies and programs. In addition, division staff provided training on the revised Purchasing Manual to 80 County staff. W, FINANCE PURCHASING Program Measures * The use of Public Purchase allows for more accurate tracking of work completed. Was not implemented in FY2014-15. Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Purchase Orders Issued 2,260 2,800 2,500 Invoice Payment Approvals 24,350 30,000 10,000 Requisitions Received 2,293 2,500 2,500 Contracts Completed 155 120 130 Advertised Formal Bids and Requests for Proposals 170 130 150 Informal Written Requests for Quotations* 763 75 800 Contract, Change Order & Supplemental Agreement Review for Compliance 884 745 825 Sole Source Approvals (Exceeding $25,000) 14 25 20 Professional Services exceeding $5,000 56 50 50 * The use of Public Purchase allows for more accurate tracking of work completed. Was not implemented in FY2014-15. Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 7 7 7 Salaries and Wages 289,519.76 304,135 307,931 Operations 196,655.84 269,850 269,350 Equipment 11,335.38 1 1,200 1,500 Program Total 497,510.98 1 575,185 578,781 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Buyer I I 1 1 Buyer III 1 I 1 Contracts Clerk 1 1 1 Procurement & Specifications Specialist 1 1 1 Purchasing Agent 1 1 1 Storekeeper 1 1 1 Student Helper I 1 l 1 Total 7 7 7 We FINANCE TREASURY Program Description The Treasury Division collects, manages, and invests the County's cash. Treasury arranges financing (municipal bonds) for capital improvement projects and improvement districts. This office assists in the improvement district (ID) and Community Facilities District (CFD) formation process and administers the ID/CFD after the loan/bonds are issued. Major accounting functions performed include the receipting of all revenues, reconciliation of bank accounts, and accounting of tax exempt capital improvement expenditures. Program Objectives 1. Invest 99 per cent of all funds in interest-bearing accounts or certificates. 2. Maintain sufficient liquidity to meet cash requirements. 3. Maximize interest income by attaining budgeted projection while ensuring the safety of County funds. 4. Reconcile monthly statements within thirty days of receipt. Program Highlights In September 2013, Treasury Division closed a $1,169,000 USDA loan to finance a water system in the Kona Ocean View Properties subdivision. The project provides County water for 81 lots and will be paid for by assessing the property owners for their equal share at the USDA rate and term of 2.75% for 35 years. Treasury Division assisted in the formation of the improvement district and will provide administrative support over the life of the loan. In December 2013, Treasury Division completed final disbursement of a $250,000 grant to provide financial assistance for property owners in Honokaa who were required to connect to the County sewer line. The grant application was processed through the State Department of Health Safe Drinking Water Branch under the Wellhead Protection Financial Assistance Program. Activities related to this grant involved submitting changes to the Hawaii County Code, conducting a financial need survey and participating in public meetings. Working with the property owners, contractors, and other county agencies, sewer connections were verified and documentation was obtained. Grant funding was provided to 33 parcels of which all but six of the recipients were fully reimbursed for their sewer connection costs. Reimbursement ranged from $2,600 $17,000. 67 FINANCE TREASURY Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Improvement District 2 3 3 General Obligation Bonds 15 15 12 PettyCash Vouchers Paid 609 800 700 Treasury Receipts Handled 13,357 12,800 14,000 State Revolving Fund (SRF) Loans 4 6 7 Per Cent of Cash Invested 100% 99.90% 99.99% Rate of Return on Amount Invested .26% .25% .30% Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 6 6 6 Salaries and Wages 297,451.72 321,674 347,732 Operations 146,661.80 11,424 11,424 E ui ment 37.34 200 200 Program Total 308,876.43 333,298 359,356 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Account Clerk 1 1 1 Accountant I 1 1 1 Accountant III 1 1 1 Pre -Audit Clerk I 1 1 1 Senior Account Clerk 1 1 1 Treasurer 1 1 1 Total 6 6 6 FINANCE REAL PROPERTY TAX Program Description The Real Property Tax Division assesses all real property situated within the County of Hawaii for purposes of real property taxation. Program Objectives 1. Maintain sales assessment mean ratio +/- 10% from the 100% assessment. 2. Maintain a co -efficient of dispersion at +/- 15% of the mean ratio. 3. Conduct field inspections of 100% of all building permits issued or on file for all new construction. 4. Maintain an active educational and informational program on real property taxation. 5. Initiate proceedings for two real property tax foreclosure sales to reduce the number of delinquent accounts and dollar amount of delinquent taxes owed to the County. Program Highlights 1. There were a number of training opportunities offered to the staff throughout the year, including continuing education credits for the four staff that are certified or licensed appraisers. We hosted the IAAO 311 Course, `Residential Market Modeling", in Kona as well as took advantage of online workshops such as IAAO 451, "Sales Ratio Studies". A two day session in how to use the Marshall and Swift cost system was held in Hilo and in house workshops held on a regular basis. A special week long session for market modeling was also held. Further training is scheduled. The division committed to upgrading its software to the iasWorld format which will be hosted in the cloud. This will allow us to utilize Marshall & Swift, the premier cost service to value property as well as tailor transactions in the system. The upgrade will allow us to integrate both GIS data and Pictometry into it and allow us to access and enter data in the field with the use of tablets/pads. The division working with the Real Property Stakeholders Task Force also reviewed many aspects of the current law. One of the first results of that review was that the Council amended an ordinance allowing for the use of income in the assessment process at the Task Force's recommendation. More legislation is proposed. 4. Two Valuation Analysts were added to the staff, one specializing in residential data and market modeling, the second specializing in agricultural data and the agricultural programs. FINANCE REAL PROPERTY TAX Program Measures 70 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Parcel Count (taxable) 139,827 140,500 141,000 Parcel Count non-taxable) 6,620 6,700 6,700 Number of Tax Bills I" and 2 nd half) 256,708 258,000 258,000 Number of Agency Records (151 and 2 Id half) 63,464 67,000 65,000 Assessment Appeals 231 1,000 1,000 Number of Condominium Units 12,052 12,500 12,500 Current Year Balance Due at 6/30 (millions) 5.6 7.0 8.0 Prior Year Balance Due at 6/30 (millions) 9.7 12.0 11.0 Total Balance Due at 6/30 (millions) 15.3 18.0 19.0 Appraisal Section - East Hawaii Land Inspections 159 300 300 Building Inspections 1,977 2,000 2,000 Agricultural Inspections 3,274 4,000 4,000 Appeal Inspections 106 400 400 Appraisal Section - West Hawaii Land Inspections 30 300 300 Building Inspections 988 2,000 2,000 Agricultural Inspections 479 4,000 4,000 Appeal Inspections 125 600 600 Clerical Section - East Hawaii Exemptions Processed 5,065 5,000 5,500 Telephone Inquiries 12,491 11,350 13,000 Over -the -Counter Inquiries 8,053 8,200 8,200 Address Changes 8,827 15,000 10,000 Amended Assessment Notices Prepared 1,553 1,800 1,600 Clerical Section - West Hawaii Exemptions Processed 3,314 3,000 3,500 Telephone Inquiries 5,261 4,800 5,500 Over -the -Counter Inquiries 4,356 4,500 5,000 Address Changes 1,109 8,000 5,000 Amended Assessment Notices Prepared 1,410 1,800 1,600 Collections Section Current Year Collection (Targeted Revenue) 211,711,407 220,000,000 220,000,000 Prior Year Collection (Targeted Revenue) 7,504,055 7,000,000 7,000,000 Delinquent Accounts Closed 7,457 5,000 15,000 Foreclosure Action: 1 3 2 Properties Sold 40 180 180 Revenues Collected 71,736 400,000 200,000 Mapping Section Total Documents Processed 10,648 12,000 12,000 Ownership Changes 8,620 12,000 10,000 Revised Parcel Mas 612 650 650 70 FINANCE REAL PROPERTY TAX Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 48 47 47 Salaries and Wages 1,899,203.21 2,174,346 2,219,287 Operations 821,925.78 1,147,224 1,555,180 Equipment 85,647.76 35,500 88,425 Program Total 2,806,776.75 3,357,070 3,862,892 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Abstracting Assistant II 2 2 - Abstractor I 2 2 3 Abstractor II 1 1 1 Accountant II 1 1 1 Assistant County RP Tax Administrator 1 1 1 Cashier II 2 2 2 County Real Property Tax Administrator 1 1 1 Geographic Information System Analyst II 1 1 1 Real Property Appeals Board Clerk I 1 1 Real Property Appraiser IV 12 12 12 Real Property Appraiser V 2 2 2 Real Property Appraiser VI 1 1 1 Real Property Tax Clerk 12 12 12 Real Property Valuation Analyst III 2 2 3 Senior Account Clerk 1 1 1 Supervising Real Property Tax Clerk I 1 1 1 Supervising Real Property Tax Clerk II 1 1 1 Tax Collection Assistant 3 3 3 Total 47 47 47 71 FINANCE RISK MANAGEMENT Program Description The Risk Management Division is responsible for developing and implementing a program to manage risk in order to protect County assets, minimize the interruption of vital services, provide a safe environment for the public and County employees, and reduce the cost of accidents and other financial losses. Program Objectives 1. Continue to develop the Risk Management Division so as to be able to respond to inquiries and requests for assistance within a reasonable time. 2. Annually meet and collaborate with departments to discuss current risk issues, assess the policies and procedures in place and make necessary modifications to reduce risk and improve regulation compliance. 3. Annually review the County's self-insurance program and research insurance industry products to determine the most advantageous program to reduce potential financial loss and provide adequate protection. 4. Meet every four months with Risk Management Committee to discuss activity and current risk issues. 5. Meet monthly with Safety Division Administrator to discuss areas of safety concern and schedule safety and training programs to minimize the impact of such concerns. Program Highlights • Insurance procurement for the 2013-2014 season resulted in discount of premium expense for renewal of Fire EMT policy, while most other policy premiums remained constant during this time of market increases. • Risk Management Committee meetings were held every four months throughout the year and have been a well -attended forum for department/agency representatives to learn of division activity and discuss action for particular concerns. A plan has been put in place for the division to visit County facilities to assess risk issues and suggest remedial action where appropriate. Data base for accidents is being maintained so as to recognize areas of concern and provide accurate information to effected department/agency to assist in resolution thereof. Departmental Safety Committees have been established to provide employees an opportunity to discuss and address safety concerns and have a voice in their department's well-being. 72 FINANCE RISK MANAGEMENT Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Department consultations held re risk factors 10 10 10 New risk management initiatives carried out 3 3 3 Risk Management Committee meetings 3 3 3 Insurance evaluation and procurement 14 14 14 Safety Division meetings re: training 12 12 12 Program Expenditures Personnel Position Summary FY 2013-14 FY 2014-15 FY 2015-16 Position Title Authorized Authorized Request Risk Management Officer 1 1 1 Total 1 1 1 73 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 1 1 1 Salaries and Wages 73,938.60 83,247 85,144 Operations 2,074.60 2,200 2,200 Equipment 1.33 350 350 Program Total 76,014.53 85,797 87,694 Personnel Position Summary FY 2013-14 FY 2014-15 FY 2015-16 Position Title Authorized Authorized Request Risk Management Officer 1 1 1 Total 1 1 1 73 FINANCE PROPERTY MANAGEMENT Program Description The Property Management Division is responsible for the acquisition and disposal of the County's real property including land, remnants, easements, sale of abandoned roads, buildings and other miscellaneous real property assets. This includes the acquisition of Right -of -Ways, Governor's Executive Orders for State owned lands, easements, right -of - entries and other types of real estate interests in connection with the Department of Public Works, Department of Environmental Management, Department of Parks and Recreation and other general County purposes. The division manages, administers and maintains the fiscal responsibility for leasing of private lands for County use in addition to leasing of County land and buildings to private users. The Property Management Division is responsible for being the office of record for the maintenance of records related to the County's acquisition and disposal of real and personal property assets. The division supports the Public Access, Open Space and Natural Resources Preservation Commission (PONC) and preparation of its annual recommendations to the Mayor of lands worthy of preservation for further forwarding to the County Council. The division is also responsible for the negotiation and acquisition of lands authorized by the County Council utilizing the Public Access, Open Space and Natural Resources Preservation Fund. Program Objectives 1. Provide support for PONC in meeting its requirement of submitting its annual list of prioritized properties to the Mayor by December 31, 2015. 2. Identify and initiate negotiations on the purchase of the next property pursuant to recommendations by PONC, the Mayor and as authorized by the County Council. 3. Provide support for the land management and right -of way acquisition needs for all County departments. 4. Provide administrative and fiscal management of County leased properties and insure leases are paid on time. 5. Dispose of surplus real property as requested and authorized by the Director of Finance. 6. Maintain the fixed assets record system of County property and submit the annual fixed asset report to the County Council. 7. Hold at least one public auction for the disposal of useable surplus County owned personal property. 74 FINANCE PROPERTY MANAGEMENT Program Highlights Property Management Division participated in the latest open space acquisition by acquiring 10.775 acres of land mauka of Alii Drive in North Kona. These lands will be an expansion of the adjacent Kipapa Park, purchased by PONC in 2012. This combined 15 acres will provide public outdoor recreation for one of the most densely populated areas on the Big Island in addition to preservation and protection of culturally historic sites. Program Measures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Surplus personal property auctions 1 1 1 Surplus real property sales 1 0 0 Real property transactions 32 10 10 Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 4 4 4 Salaries and Wages 189,064.10 206,701 200,850 Operations 1,610,891.45 1,818,799 1,891,240 Equipment - 200 200 PONC — Open Space Commission 4,143.10 3,600 3,600 Program Total 1,806,194.07 2,029,300 2,095,890 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Property Management Specialist 1 1 1 Property Manager 1 1 1 Property Management Technician 1 1 1 Senior Account Clerk 1 1 1 Total 4 4 4 75 FINANCE VEHICLE REGISTRATION AND LICENSING Program Description The Vehicle Registration and Licensing Division administers the functions of driver licensing, commercial driver licensing, motor vehicle registration, periodic motor vehicle inspections, issues bicycle, and business licenses and monitors the issuing of dog licenses. The Driver's License Section issues Driver's Licenses and Commercial Driver's Licenses. The Motor Vehicle Registration Section issues vehicle, bicycle and select business registrations. The Periodic Inspection Section authorizes and monitors Vehicle Inspection providers. Program Objectives Vehicle Registration 1. Process mail within three business days from date received. 2. Recommend and implement at least one change in operations to enhance customer service experience. 3. To have 90 percent of `Service Excellence Surveys' indicate "Excellent" overall efficiency rating in responding to customer concerns. Licensing 1. Respond to inquiries and requests for renewals/duplicates by mail within four business days from date received. 2. Recommend and implement at least one change in operations to enhance customer service experience. 3. To have 90 percent of `Service Excellence Surveys' indicate "Excellent" overall efficiency rating in responding to customer concerns. Periodic Motor Vehicle Inspection 1. Conduct at least 1,000 inspections of stations issuing safety checks. 76 FINANCE VEHICLE REGISTRATION AND LICENSING Program Highlights The Vehicle Registration & Licensing Division continues to actively seek ways to improve customer service. At the West Hawaii Civic Center office, "hybrid" clerks (clerks able to perform both vehicle registration and driver's license transactions) were moved to one side of the office. In doing this, we were able to open more workstations; and the hybrid clerks are able to maintain their skills in processing motor vehicle registration, driver's license and state identification by continuously performing each task interchangeably. We continue to increase staffing in Kona and are currently training four new employees at this location. On March 17, 2014 we began offering the driver's license knowledge test in twelve (12) different languages. Languages include: Spanish, Ilocano, Marshallese, Chuukese, Hawaiian, Chinese, Japanese, Tagalog, Samoan, Tongan, Vietnamese and Korean. On April 23, 2014, Act 40 was signed into law by the Governor. This Act authorizes minors holding an out of state provisional license to transfer the out of state license to Hawaii. • On May 1, 2014, driver's license began collecting two (2) documents for proof of principal residence address when applying for a driver's license in accordance with Hawaii Administrative Rules 19-122-302 (D) Principal residence. Proof can be provided by presenting a utility bill, motor vehicle registration and/or bank statement addressed to the applicant and which contains applicant's current address. To see the full list of acceptable documents, visit our website at www.hawaiicounty.gov/finance-dl-hi-legal-presence#HPPR. On October 1, 2014, we began accepting requests for "VETERAN" designation on driver's license and state civil identification cards. Applicants must provide documentation showing proof of military service. Acceptable documents include DD Form 214, NGB Form 22, or Verification letter issued by the Veterans Administration. To see the full list of acceptable documents, visit our website at www.hawaiicounty..ov/finance-vrl-veteran . On November 1, 2013, the Safety Check Inspection Program began issuing safety check inspections electronically. This electronic system updates the vehicle registration data system within 48 hours. Motor Vehicle Registration clerks are able to view the safety check information uploaded and expedite the process for renewals and transfers. In addition we have reduced the number of transactions rejected because of problems with safety check inspections and are better able to serve our customers. 77 FINANCE NW_ VEHICLE REGISTRATION AND LICENSING Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Vehicles (Registrations Processed) 163,654 173,000 173,000 MV Transfers 37,011 38,500 38,500 Duplicate Certificates 7,195 7,200 7,200 Non -Resident Permits 48 25 50 Business and Occupation Licenses 95 70 100 Bicycle Licenses 5,670 5,500 5,700 Dog Licenses 7,278 5,300 7,300 Subpoena Certificates 1,585 1,730 1,730 Written Driver's Tests 13,417 11,920 13,551 Driver Road Tests 5,299 4,607 5,352 CDL Written Driver's Tests 941 904 941 State Identification Cards 9,040 6,266 9,130 Inspections of Safety Check Issuers 1,225 1,020 1,237 Program Expenditures 78 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 54 58 60 Salaries and Wages 2,071,964.22 2,590,089 2,620,695 Operations 734,273.14 1,239,221 11060,048 Equipment 10,499.92 35,950 55,764 Program Total 2,816,737.28 3,865,260 3,736,507 78 FINANCE VEHICLE REGISTRATION AND LICENSING Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Accountant I - 1 1 Account Clerk - 1 1 Clerk II 1 - - Clerk III 6 6 6 Driver License Clerk I I 1 1 Driver License Clerk II 2 2 2 Driver License Examiner I 9 9 9 Driver License Examiner 11 3 3 3 Motor Vehicle Control Inspector 1 3 3 3 Motor Vehicle Control Inspector II 1 1 1 Motor Vehicle Registration Clerk I 12 12 11 Motor Vehicle Registration Clerk II 2 2 2 MV Financial Responsibility Clerk I 2 2 2 MV Financial Responsibility Clerk II 1 1 - Senior Account Clerk 1 - - Student Helper I 1 1 I Supervising Driver License Examiner 1 1 1 Supervising DL Financial Responsibility Clerk - - 1 Supervising Motor Vehicle Registration Clerk 1 1 1 Vehicle Registration & Licensing Administrator 1 1 1 Vehicle Registration & Licensing Clerk 10 10 13 Total 58 58 60 Cost for five of the Motor Vehicle Registration Clerk I and two of the Vehicle Registration & Licensing Clerk II positions are reimbursed by the State Department of Transportation. 79 This page intentionally left blank 80 R E - 1 -'�, FIRE DEPARTMENT SUMMARY Mission Statement "First in fire protection and emergency services with trained professionals --dedicated to serve with pride, honor, and compassion. " Department Goals The Hawaii Fire Department's primary responsibility is the protection of life and property from incidents affecting our communities, businesses, and visitors. The Fire Department continues its All Hazards Response to incidents ranging from fire, emergency medical services, water rescue, land rescue, hazardous materials, and fire prevention efforts. During the previous fiscal year, the call volume of the HFD has been consistent with the national trend of emergency incident responses. Of the nearly 24,000 incidents responded to, 3 % were fire related, I% were rescue related, I% were hazardous materials related, 67% were emergency medical services related, while 27% were non- emergency related. Total call volume rose 4% over the previous fiscal year. 1. The goal of the Hawaii Fire Department is to protect the citizens and visitors of Hawaii County from the effects of emergency related incidents which would produce losses throughout Hawaii County by developing, implementing, and maintaining program strategies that provide for positive influence in reducing losses identified here as: a. Loss of Life: The actual loss of human life attributed to emergency related incidents. b. Loss of Property: The estimated property value loss attributed to emergency related incidents. c. Socioeconomic Impact: The direct impact on emergency related incidents upon community social and financial stability. d. Environmental Impact: The loss or damage of natural or cultural resources as a result of emergency related incidents. Funding Source and Position Count General Fund $ 29,945,857 General Fund 380 EMS Contract Revenue $ 14,358,592 Grant Revenue / Other 120 H5puna LG Contract $ 470,864 Split Funding: GF/Grant/Other 27 Grant Revenue $ 185,000 Other $ 139,000 Total Budget: $ 45,099,313 1 Total Number of Positions 527 81 FIRE DEPARTMENT SUMMARY Department Goals (continued) 2. The Hawaii Fire Department will: Develop, implement, and maintain program strategies that will directly influence the quality of pre -hospital emergency medical services throughout the island of Hawaii. Such strategies and tactics would in a positive manner directly impact and positively influence: a. Patient survivability in the presence of a pre -hospital illness or injury. b. Patient disability associated with pre -hospital illness or injury. 3. The Hawaii Fire Department will: Develop, implement, and maintain program strategies that will support the effective response and mitigation of mass casualty and disaster type incidents or events in collaboration with all County of Hawai`i's public safety agencies tasked with the planning for, response to, and mitigation of events both natural and man-made. 4. The Hawaii Fire Department will: Develop, implement, and maintain strategies that will have a direct and positive impact on the response and mitigation of various hazardous materials type incidents to accomplish: a. The reduction or minimizing of public exposure to hazardous materials incidents. b. The reduction or minimizing of environmental impact from hazardous materials incidents. 5. The Hawaii Fire Department, through its Ocean Safety Program will: Develop, implement, and maintain strategies that will have a direct and positive influence on the safety and recreational satisfaction of patrons of identified County of Hawaii protected beach parks. 6. The Hawaii Fire Department will: Develop, implement, and maintain strategies that will support and enhance the effectiveness to respond to and mitigate search and rescue type incidents involving both ocean and land based emergencies. 7. Develop and implement a budget process that further identifies specific line items for proper tracking of expenditures to develop a more functional and accountable budget. 8. The Hawaii Fire Department will continue to support the operational needs of the lower Pahoa Community recovering from the natural disasters it faced by implementing and maintaining response strategies to enhance the effectiveness of its all hazard emergency responses. 82 FIRE DEPARTMENT SUMMARY Department Objectives 1. Utilizing the following mechanisms or processes, department goal attainment would be pursued and achieved by maximizing available resources: a. Pre -Incident Strateeies and Tactics. This would include the consideration and possible implementation of prevention and public education programs focused on identified issues and target audiences, with the intent on taking proactive steps to preventing incidents and accidents thereby reducing losses and morbidity and disability. Further, through more proactive and preventative actions and partnerships with programs such as CERT (community emergency response team) a community based first response concept may be encouraged and promoted within our community to reduce the dependency or reliance on government to address or respond to community needs in times of reduced resources and services or when system capabilities or capacities are exceeded such as with large scale disasters. b. Preparedness and Capability Enhancement. Based on the respective missions and service delivery expectations, identify, adopt, and implement resource and training standards aimed at providing the highest quality of service as well as the procurement of necessary new and replacement apparatus and equipment to optimize incident mitigation success. Post Incident Anal. This component is essential to and directly associated with the development of pre -incident strategies and tactics. Through the standard Post Incident Debriefing, mission performance as well as outside contributing factors or circumstances surrounding the emergency incident, are useful tools to identify and develop new program measures or strategies to include public education and awareness as well as hazard and risk identification. d. Operational Tactics and Strategies. Concurrently with the support of preparedness and capability enhancement, identify, establish, and implement operational tactics and strategies that will maximize operational effectiveness and overall incident mitigation safety. It is with this component that a philosophy of risk management should be considered and acknowledge the following: • Risk life to save viable life • Consider significant risk to recover lost life or save property that can be saved • Risk little to nothing for that which cannot be saved 83 FIRE DEPARTMENT SUMMARY Department Objectives (continued) 2. Continue/maintain annual review of industry and government standards for current mission and service delivery. Such standards may include, but are not limited to apparatus and equipment, staffing levels, training, response times, and service area demographics. 3. Maintain annual review of department's ability to meet service delivery standards. 4. Identify specific resource, personnel, and training requirements to achieve recognized standards. 5. Develop a financial report and budget projections required to implement reforms. 6. Identify funding sources for proposed reforms to include alternative funding programs and inter -agency cost sharing or partnerships. 7. Identify potential growth areas of the County which may require additional services of the Fire Department. 84 FIRE EMERGENCY OPERATIONS DIVISION Program Description The Emergency Operations Division represents the service delivery and emergency response and emergency mission performance components of the Hawaii Fire Department. Although the effectiveness of the Emergency Operations Division in fulfilling its missions is reliant and dependent upon the support and assistance of other divisions, bureaus, and sections of the organization, in the development of the program budget each sub -unit (Operations, EMS, Special Operations [Rescue and Hazmat Operations], Ocean Safety), and the sub -units of the Support Services Division (Fire Prevention, Auxiliary Services, Training, Volunteer Training) are addressed accordingly and respectively. The Emergency Operations Division is tasked with the delivery and performance of Fire Protection and Suppression (structural, wild land, transportation, etc.), Emergency Medical Services, Search and Rescue, Hazardous Materials Incident response, and a variety public safety services at County staffed and guarded beaches through its Ocean Safety Program. These services are recognized as critical and essential life safety and property conservation programs. In addition to public sentiment or customer satisfaction and expectations, the various programs are measured against recognized industry standards such as those established by the National Fire Protection Association (NFPA). Such standards support a more qualitative and quantitative assessment of program performance. Program Objectives 1. Maintain annual review and evaluation of department's service delivery performance based on identified recognized fire protection service delivery standards as defined by but not limited to NFPA, Hawaii Insurance Bureau, Insurance Services Office (ISO), OSHA, and United States Lifeguarding Association every six months beginning July 2015 through June 2016. 2. Continued pursuit of personnel and resource requirements for achievement of industry standards of fire protection service delivery. This will include the pursuit of meeting personnel staffing levels in accordance with NFPA 1710, Standard for the Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Fire Departments beginning July 2015 through June 2016. 3. Continue to maintain annual review of all Mutual Aid Agreements, Memorandums of Understanding (MOU), Memorandums of Agreement (MOA), and recognized response time standards and service delivery according to NFPA 1710 every six months beginning July 2015 through June 2016. 85 FIRE EMERGENCY OPERATIONS DIVISION Program Objectives (continued) 4. Replacement of the two Battalion Chief of emergency response vehicles by January 2016. 5. Attain infrastructure permits and start date of Kawailani Fire Station by July 2015. 6. Complete the revisions and updates to the Rules and Regulations/Procedures Manual by January 2016. Program Highlights • Responded to 23,254 total incidents. 406 Fire related incidents, 14,431 Emergency Medical Services incidents, 186 land/water Rescue incidents, 683 investigations of Hazardous Condition Incidents, 477 Public Service Incidents, 19 Hazmat incidents, and 6,000 special service and other calls. • Filling of critical vacant positions in the Fire Department through internal promotional examinations and new hiring. • Continued support of the Junior Lifeguard program Hawaii Island Championships and sponsorship of local participation at the State of Hawaii Championships in Oahu. • Continue to provide mandatory Incident Command System training to personnel. • Continue to provide support for community events with EMS or Fire Standby such as providing Blood Pressure screening, Static displays, Fire Extinguisher Training, CPR Instruction and Safety Talks. Program Measures Number of Responses: FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Fire 406 700 550 EMS/Rescue 14,617 18,750 16,200 Hazardous Material Conditions 683 350 450 Others/Needless/Special Service 6,000 5,500 5,700 FIRE EMERGENCY OPERATIONS DIVISION Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 454 454 454 Salaries and Wages 28,806,786.61 29,047,277 34,861,990 Operations 3,263,224.60 4,092,669 4,254,333 Equip ment 314,617.03 357,995 357,995 Equipment - Federal/Private 65,058.15 115,000 115,000 LEPC 14,932.18 45,000 45,000 Program Total 32,464,618.57 33,657,941 39,634,318 Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Fire Chief 1 1 1 Deputy Fire Chief 1 1 I Account Clerk 3 3 3 Accountant I 2 2 2 Accountant IV 1 1 1 Aeromedical Helicopter Pilot 3 3 3 Assistant Fire Chief 2 2 2 Battalion Chief 9 9 9 Chief Aeromedical Helicopter Pilot 1 1 1 Clerk III 1 1 1 Fire Captain 53 53 53 Fire Communications Supervisor I 1 1 Fire Equipment O erator 60 60 60 Fire Fighter 142 149 147 Fire Fighter Recruit (Tem) 60 60 60 Fire Radio Dispatcher II 12 12 12 Fire Radio Dispatcher III 3 3 3 Fire Rescue Specialist 18 18 18 Fire/EMS Specialist I 8 1 3 Fire/EMS Specialist II 45 45 45 Fire/EMS Specialist III 2 2 2 Fire/Hazardous Materials Specialist 18 18 18 Human Resources Assistant 1 I 1 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Private Secretary 1 1 1 Senior Account Clerk 2 2 2 Storekeeper 2 2 2 Total 454 454 454 87 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Program Description The Emergency Medical Services (EMS) Bureau is directly aligned with the Emergency Operations Division and provides program support and coordination. The coordination of Emergency Medical Technician (EMT) and Mobile Intensive Care Technician (MICT or Paramedic) training is one of the essential functions carried out by the EMS Bureau. In addition, the EMS Bureau participates in the development of recommendations relating to program budgets, equipment acquisition, policy and procedure establishment and also acts as the department's liaison with the many health care agencies of our community. As the department's liaison, the EMS Bureau assists our community health organizations in the prevention, treatment, and recovery from community health hazards. Program Objectives I . Continue with the promotion of the EMS Career Ladder and MICT recruitment effort. Aggressively recruit prospective candidates for the 2015 MICT class. Goal is to fill the class with twelve highly qualified candidates. 2. Conduct a statewide EMS recruitment effort by marketing the benefits of our Fire Based EMS department to one Kapi`olani Community College (KCC) EMT and one KCC MICT class on Oahu by end of the fiscal period. In conjunction with this effort, work collaboratively with the Chief s Office to conduct selective hire opportunities for KCC trained state licensed EMT and MICT personnel. 3. Expand EMS Bureau presence in West Hawaii and North Hawaii by adding FMS III positions in each service area by end of the fiscal period. 4. Continue all Community Out Reach / Injury Prevention programs: a. Hands Only CPR — Build sustainability in the Department of Education program by identifying Champion teachers in East and West Hawaii who can lead instruct and manage in house delivery of Hands Only CPR training. b. Child Passenger Safety Inspection Clinics (CPS) — Continue to conduct two Island - wide inspection clinics throughout fiscal period. 5. Create Strategic Plan for EMS Bureau to enhance and expand the efficiency of the EMS Bureau for the short, medium and long term. The goal is to complete the Strategic Plan by the end of the fiscal period with measurable objectives that will drive the plan. 6. Develop a method to conduct island wide EMS customer satisfaction survey to measure the level and quality of EMS delivered. 7. Continue to aggressively pursue alternative funding opportunities to facilitate acquisition of new equipment and/or training throughout the fiscal period. M. FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Program Highlights • 13th Annual EMS Run Event was held in Hilo on August 3, 2013. The event was a tremendous success with close to 800 participants. • Participated in the 2nd Annual Queens Cardiac and Stroke Symposium on August 5, 2013 at the Hapuna Prince. EMS Bureau personnel gave a presentation on the Fire Based EMS system and discussed the past, present and future of pre -hospital cardiac and stroke care on Hawaii Island. • Conducted Fire Emergency Medical Specialist II Assessment Center on August 12, 2013 where seven candidates participated in the day long process. • MICT Training started in August 2013. Six personnel entered the program. However, just three personnel completed the training becoming State licensed Paramedics, providing much needed relief for our Operations Division. • First ever Ambulance Remount Project was completed in January 2014. Project had a realized cost savings of approximately $160,000 comparatively to the purchase of two brand new ambulances. • Worked on Senate and House Legislation to fund additional Medic Units in Puna and Makalei. • Established partnerships/Memorandum of Understanding with Hilo Medical Center allowing HFD personnel to attend in house Continuing Medical Education's (CME), as well as Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) recertification training. • Assisted in facilitation of Aloha Training for HFD personnel. To date, seven training sessions have been delivered via our EMS Refresher training venue. The two-hour training session has received tremendous positive reviews by personnel. • Conducted HFD/EMS overview for Hilo Medical Center, Ka`u Hospital, Kohala Hospital, Hale Hoola Hamakua Hospital, and the Bay Clinic Medical staff throughout the fiscal period. The focus and objective was to improve interagency relations as well as discuss capabilities and limitations of our Fire Based EMS system. • Competitive grant funding acquired during fiscal period: $570,000 (Federal, State, and private foundations). • Established Grant writing pass-through partnership with Daniel R. Sayre Foundation. • Community Paramedicine programs established -Homeless population, Frequent flyers and Fall Prevention pilot projects. • HFD Child Passenger Safety clinics and technician training conducted throughout the fiscal period. • HFD Community Hands Only CPR program continued its momentum with the training of over 3000 people to date. .E, FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Program Highlights (continued) • Assisted in planning and coordination of several high profile EMS standby special events; inaugural Hilo Triathlon, KWXX Downtown Ho`olaule`a, and Ironman Triathlon Championships .O FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Rescue Operations Program Description To provide professional and effective search and rescue services with regards to maritime, swift water, land, and urban search and rescue type incidents. Program Objectives 1. Review and revise the current Search and Rescue policies and procedures in accordance with recognized industry standards by December 2015. 2. Continue to be actively involved in procuring funds through grants and other alternative sources by December 2015. 3. Develop a Rescue Power Water Craft program in conjunction with the Ocean Safety Division, to house, maintain, and respond to ocean incidents by June 2016. 4. Develop a standardized SCUBA certification and training program by December 2015. 5. Develop an internal training and certification program for swift water operations and response by December 2015. Program Highlights • Review of Search and Rescue policies, procedures, and guidelines in accordance with OSHA regulations and NFPA standards. Created an electronic version for ease of revisions. • Rescue training schedule maintained where mandatory core training was identified for all rescue personnel. • Secured funding for the Project Lifesaver program through the county council contingency funds. Looking for other funding opportunities to continue the program. • Procured equipment donated through the Sayre foundation that was identified by our rescue personnel. • Purchased and updated equipment for dive operations including new BCDs, regulators, and dive computers for all of our rescue personnel. 91 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Hazmat Operations Program Description To provide professional, effective and safe response to and mitigation of hazardous materials, weapons of mass destruction and bioterrorism incidents. Program Objectives 1. Develop and implement a Hazardous Materials Operations and Technician level recertification training program for all HFD personnel by December 2015. 2. Explore alternative funding opportunities to purchase new monitoring equipment, update older current equipment, and for training opportunities by December 2015. 3. Develop and implement an Island -wide training program for the Hazmat teams to allow them to practice large scale exercises utilizing both Hazmat teams incorporated into a unified command system by December 2015. 4. Review training opportunities offered by Department of Homeland Security (DHS), 93rd Combat Support Team (CST), State Radiological Team, and other outside agencies, and identify opportunities for partnerships and shared resources by December 2015. Program Highlights • Worked with the CST team in conducting inter -agency drills in East and West Hawaii in responding to Hazmat incidents including special events. • Implemented the Hazmat Standard Operation Guideline to reflect our current response capabilities. • Completed ongoing repair and maintenance of equipment and identified supply needs for response. • Worked with the Local Emergency Planning Committee to identify and secure funding for Hazmat training and equipment purchases. • Developed a response plan to Puna Geothermal Venture related incidents in the deployment of our newly purchased Area RAE equipment. 92 FIRE OCEAN SAFETY Program Description The Ocean Safety Bureau is tasked with the development and delivery of ocean safety operations and public safety education programs utilizing a team of highly skilled and dedicated Water Safety Officers. It maintains safety services, promotes preventative actions, and facilitates basic emergency life support functions. Ocean Safety is the principal resource and consultant on all matters relating to ocean safety on the Island of Hawaii. Program Objectives 1. Continue pursuit of target manpower goals of providing a minimum of two Water Safety Officers daily per tower in accordance with our operational schedule, and to strive to provide at least five Water Safety Officers on site at Hapuna Beach State Park, four Water Safety Officers at Kahalu`u Beach Park, and two Water Safety Officers at each of the following: La`aloa, Honoli`i, Richardson's Ocean Park, Isaac Hale, Punalu`u and Ahalanui Beach Parks. Onekahakaha Beach Park, Carlsmith Beach Park, Leleiwi Beach Park, and Spencer Beach Park to have at least two Water Safety Officers on duty during weekends, holidays and summer and winter vacation. To be completed by June 2016. 2. Conduct an annual recertification Aquatics Competency Certification (ACC)/United States Lifeguard Association (USLA) open water lifeguarding to all Water Safety Officers on staff as follows: • One in East Hawaii and West Hawaii, to be completed in May of each year. • All Water Safety Officer I new hires — to be completed upon employment in the Hawaii Fire Department. 3. Continue to co-sponsor with Hawaiian Lifeguard Association - Hawai`i (HLA- Hawai`i) the Big Island Junior Lifeguard program at five locations: Hilo, Puna, Ka'u, Kailua-Kona and Hapuna, to promote ocean safety through education and activities to youth ages 12-17. Programs to be implemented during July and August 2015. 4. Sponsor and host Drowning Prevention Ocean Safety conference and State Jr. Lifeguard Championships at Hapuna Beach State Park by August 2015. 5. Sponsor and hold the Island of Hawaii Jr. Lifeguard Championships in July 2015. 6. Replace the current lifeguard towers with new surveyor type lifeguard towers at Ahalanui, Richardson, Honoli'i, Onekahakaha, and Carlsmith by December 2015. 7. Implement a Power Water Craft (PWC) program in the Ocean Safety Division by November 2015. 8. Reallocate four WSO II positions to WSO III to allow for effective supervision in the districts of Hilo, Puna, Punalu`u, and Kahalu`u due to the large geographic challenges. 93 FIRE OCEAN SAFETY Program Highlights • Secured equipment needed to comply with all USLA standards and issued to all Water Safety Officers (WSO). • Issued UV protection garments and created a replacement plan for all WSOs as Personal Protective Equipment for protection from the sun and other elements of the job. • Procured 5 surveyor type towers to replace the current towers in East Hawaii. • Conducted Jr. Lifeguard programs in Hilo, Puna, Ka'u, Kahalu'u, and Hapuna with over 100 participants enrolled. • Participated in the Jr. Lifeguard State championships held in Kauai and sent over 27 participants. • Created two new positions at Punalu`u to provide coverage in the tower of two WSO seven days a week. • Secured funding for a Rescue Power Water Craft program in East and West Hawaii. Program Measures •m FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Beaches with WSO Staff/Patrolled 12 12 12 Persons Served at Beaches 2,681,241 2,700,000 2,800,000 Beach/Park Rule Violations 40 500 50 Preventative Actions 109,367 100,000 120,000 Minor First Aid 7,412 9,000 8,000 Public Contacts 322,429 200,000 300,000 Individuals Rescued at Beaches 429 300 400 Major First Aid Given at Beaches 185 400 200 Resuscitations 5 10 5 Drownings 3 0 0 Surfing Accidents 58 160 60 Scuba Accidents 0 2 2 Jump Dive Accidents 1 2 2 I.R.B. Assistance 0 0 0 Ambulance Assistance 60 100 80 Fire Assistance 3 15 10 Helicopter Assistance 4 2 5 Police Assistance 9 20 20 Lost Child 6 5 5 Shark Attack 1 2 2 Jelly fish/Man-o-war sting 13 25 25 •m FIRE OCEAN SAFETY Beach Attendance Location Total Count 2011-12 Total Count 2012-13 Total Count 2013-14 Kahalu`u Beach Park 437,234 452,232 445,400 La`aloa Beach Park (Magic Sands) 315,467 300,172 295,296 Hapuna Beach State Park 587,339 602,277 683,004 Spencer Beach Park * 69,753 77,415 77,381 Honoli`i Beach Park 135,835 126,795 129,095 Onekahakaha Beach Park * 106,349 136,981 111,470 Carlsmith Beach Park * 55,655 80,609 75,523 Lele`iwi Beach Park * 46,143 56,995 50,784 Richardson's Ocean Park 143,451 169,983 186,656 Ahalanui Beach Park 149,823 182,468 177,399 Isaac Hale Memorial Beach Park 181,494 221,719 188,963 Punalu`u Blacksands Beach Park 229,725 199,515 260,270 Total 2,458,268 2,607,161 2,681,241 *Not guarded daily Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 49 49 55 Salaries and Wages 1,788,437.37 2,232,284 2,302,630 Operations 30,953.53 84,632 81,032 Equipment - 180,500 58,900 Program Total 1,819,390.90 2,497,416 2,442,562 Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Water Safety Officer I Tem 5/12T 5 5 5 Water Safety Officer II 25 25 31 Water Safety Officer II 3/4T 3 3 3 Water Safety Officer 11 1/2T 12 12 12 Water Safety Officer I1 3/5T 1 1 1 Water Safety Officer III 1 1 1 Water Safety Officer IV 2 2 2 Total 49 49 55 95 FIRE - - -- FIRE PREVENTION BUREAU Program Description The Fire Prevention Bureau plays an integral role in the development, implementation, and maintenance of all Fire and life safety codes, programs, and systems affecting the County of Hawaii. The Bureau is responsible for the review, comment, and approval of all new building and construction plans, with the exception of one and two, single family dwellings. They are tasked with the enforcement of all applicable fire codes, standards, statutes, laws, and regulations; conduct building and site inspections; test and approve all fire and life safety system installations; provide fire and life safety training through public education efforts; conduct fire investigations to determine origin and cause; facilitate the state of Hawai`i's only arson canine program; assist other county agencies in life safety and occupancy enforcement; and investigate all public complaints in regards to fire and life safety. The Fire Prevention Bureau views the achievement of organizational goals and objectives from the perspective of education through prevention. This proactive role, although difficult to measure and quantify, has a direct impact on the reduction of fire losses affecting both life and property. It is the desire and intent of the Fire Administration and the Fire Prevention Bureau to expand its public education programs based on the identification of specific trends and identifiable causes contributing to fire losses. Program Objectives 1. Take an aggressive approach to public education in regards to fire prevention and life safety awareness. Topics to include smoke detectors, emergency recognition, and emergency action plans following an emergency. 2. Continue the adoption process of the new 2012 NFPA 1 State Fire Code as well as the adoption process of the new Hawaii County fire code as it pertains to the new State Fire code along with implementing a plan review fee process and subaccount that will be used for Fire Prevention Bureau training, equipment and supplies. 3. Determine the minimum staffing of inspectors needed to meet the five year minimum maintenance inspection criteria for all commercial properties as stated in the HRS 132. 4. Continue to educate suppression personnel in conducting basic fire inspections, fire investigations, and how to conduct community risk analysis assessments. 5. Take Fire Prevention to the public schools by conducting fire safety assemblies at elementary schools throughout the island. M FIRE FIRE PREVENTION BUREAU Program Highlights • Maintained, performed, and enforced our objectives which included Code enforcement, Public education, Fire investigations, and Plans review. We conducted 1,373 fire code and life safety inspections, 66 public education classes, 52 Fire investigations, Arson K9 team deployed 24 times and reviewed 1012 total building plans, which includes variance requests and Fire Alarm and sprinkler systems. • Through our public education efforts, the Fire Prevention Bureau (FPB) has instructed 66 training classes (over 700 members of the public) on general fire and life safety lessons, and the proper use of portable Fire extinguishers. • The FPB managed to obtain through a grant, 750 new smoke detector to supplement an existing smoke detector program. This program's target audience is our elderly population. Approximately 800 smoke detectors were installed in approximately 160 homes in FY2013-2014. • Fire Prevention Week activities were held in both Hilo and in Kona. • Distributed 19,000 Fire Fighter safety guides to Keiki's grades K -6th, Island -wide. • Fire Prevention Bureau continues to take the lead role in fire and life safety enforcement for the Merrie Monarch, the 4th of July festivities, the KWXX Ho'olaule'a, the EK Fernandez County fair in both Hilo and Kona, assists the Department of Liquor Control with overcrowding issues at various assembly occupancies, and the New Year festivities. • In Fiscal Year 2013-2014, no serious injuries were reported at any of these large scale functions. An estimated 50,000 people attend these events each year. 97 FIRE FIRE PREVENTION BUREAU Program Measures *Note: These figures represent projections based on average of previous years' statistics. Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate* Inspections — Occupancy 1,373 1,590 1,600 - Fire Protection Equipment 252 335 350 Building Plans 1,012 1,005 1,100 Fire Safety and Extinguisher Training Classes 66 125 100 Meetings, Training, and Conference 502 365 400 Complaints Investigated 55 85 75 Arson K9 Team - Deployment 24 16 24 *Note: These figures represent projections based on average of previous years' statistics. Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 6 6 6 Salaries and Wages 506,885.78 537,503 590,045 Operations 55,923.22 52,564 82,564 Equipment - i - - Pro ram Total 562,809.00 1 590,067 642,609 Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Fire Captain 2 2 2 Fire Prevention Inspector 1 3 3 3 Battalion Chief 1 1 1 Total 6 6 6 FIRE AUXILIARY SERVICES BUREAU Program Descriptions The Hawaii Fire Department's Auxiliary Services Bureau is comprised of three support sections: 1) Fire Equipment Maintenance Section, 2) Fire and Emergency Communications Section, and 3) Warehouse and Supply Section. Each of these sections is vital to the organization's ability to deliver and sustain essential emergency services. As described and defined below, each section provides a variety of functions and services either in support of emergency operations or in conjunction or association with the Emergency Operations Division. Fire Equipment Maintenance Section The Fire Equipment Maintenance Section provides the repair and support services for all department vehicles, apparatus and portable equipment. Personnel also participate in the design and specification of new equipment and apparatus to be acquired. This support section is a critical component in the maintenance of emergency services and mission readiness of the fire department. The support role of the Fire Equipment Maintenance Section is essential and critical to the success of the department in meeting its goals and objectives. As the organization's mission and service delivery demands continue to increase, the maintenance and repair of the department's vehicle and apparatus fleet continue to grow at exponential rates. Combined with the fact that the fleet continues to age, which is reflective of an increase in repairs, the sustainability of emergency operations is dependent upon the support and maintenance of all apparatus and equipment. Program Objectives 1. Evaluate cost effective measures to initiate facility upgrades and repairs to include adding a mezzanine floor for parts inventory and expansion of work floor space to accommodate increased work load and shop equipment by October 2015. 2. Explore the opportunity to increase Maintenance personnel by adding a shop clerk to maintain Fleet Management Data System by January 2016 to request position in the FY 2016-17 budget. FIRE AUXILIARY SERVICES BUREAU Program Highlights • August 2013 received Draft Commander (Pump Testing Trailer) and training held for Maintenance Shop staff. • Chief Mechanic traveled to Washington January 2014 for final inspection and acceptance for two remounted ambulances. • Received new computer in February 2014 and in March 2014, access software received and installed. • Island -wide Department of Transportation inspection completed in June 2014. Program Measures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate* Shop — Vehicle Repairs 1,102 1,300 1,400 Contractual — Vehicle Repairs 299 130 300 Annual PUC Safety Inspections 101 155 200 *Note: These figures represent projections based on average ofprevious years'statistics. Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 7 7 7 Salaries and Wages 269,230.23 338,496 348,326 Operations 350,718.67 340,047 340,047 Equipment - - - Program Total 619,948.90 678,543 688,373 Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Chief Mechanic, HFD 1 1 1 Fire Equipment Mechanic 5 5 5 Helicopter Mechanic 1 1 1 Total 7 7 7 100 FIRE AUXILIARY SERVICES BUREAU Fire Communications Control Center The Fire Communications Control Center is the focal point through which all emergency service requests are made via the telephone as well as via the radio communications system. In addition, all Fire Department operational activities and communication are coordinated through the Fire Communications Control Center to include flight following for our two helicopter aircrafts. Fire Radio Dispatchers also provide on-line pre -arrival medical instruction or Emergency Medical Dispatching services to persons placing 911 calls and are able to perform basic potentially life-saving maneuvers or techniques. It must be stressed and emphasized that the roles and responsibilities of the Fire Radio Dispatchers and the department's Communication Section extends far beyond that of a simple call taking and routing center. The Fire Radio Dispatchers support and affect a critical communications network and system that is designed to provide essential lifesaving instructions and directions to persons in crisis as well as to serve as a conduit and link for all operational communication needs. Program Objectives 1. Continue to identify and implement established demark points within the dispatch center with all vendors who have equipment within this integrated communication facility by March 2016. 2. Explore opportunities to expand personnel in Dispatch Center to keep up with increasing work volume by June 2016 to request position in the FY 2016-17 budget. Program Highlights Finalized Vacation Policy and Initiated monthly 911 Statistic report to Akimeka for State 911 reporting in September 2013. Conducted recruitment and Fire Radio Dispatcher I interviews in June 2014 for the hiring of 5 new Fire Radio Dispatcher I positions in FY 15-16. 101 FIRE AUXILIARY SERVICES BUREAU Warehouse and Supply Section The Warehouse and Supply Section provides a lifeline of logistical support to all divisions, bureaus, and sections of the Fire Department. This includes the receipt, inventory, and distribution of all emergency operations equipment purchases and ancillary supply and equipment inventory and distribution. Although historically, and inclusive of this budget document, the Warehouse and Supply Section has been incorporated within the Emergency Operations Division, it is desirable and intended that his section be removed and recognized for its unique and inherent fiscal needs and obligations. Program Objectives 1. Increase distribution center efficiency through utilization of updated inventory practices and electronic inventory management. Assess existing resources and inventory system, review and evaluated possible alternatives, and make recommendations by September 2015. 2. In light of changes to the physical footprint of the existing facility due to major American with Disabilities Act upgrades, the Auxiliary Service Bureau will explore opportunities to increase storage space within existing facility to include expansion or relocation by May 2016. 3. Explore opportunities to increase Warehouse staff by adding an office clerk to maintain inventory system for department by January 2016 to request position in the FY 2016-17 budget. Program Highlights Procurement, intake, storage, inventory and distribution procedures for supplies and equipment modified as necessary to promote efficient operations.. Renewal of Fire Communications Center License for Fire Radio in January 2014. National Telecommunication Week April 13-19, 2014; luncheon held in honor of Dispatch personnel in April 2014. 102 FIRE TRAINING BUREAU Program Description The Training Bureau is responsible for the overall training of the Hawaii Fire Department personnel and the volunteers. The Training Bureau provides the foundation from which the department establishes its standards of operation and conduct. These areas consist of the training of all new Fire Fighters, company personnel, and the volunteer division. The primary functions of the Training Bureau are to provide the necessary resources to support the continued training and evaluation of all personnel to instill and maintain the highest level of competency and proficiency, and to promote safety to prevent work-related accidents and injuries. The role and function of the Training Bureau has been expanded to include the identification, adoption, delivery, and maintenance of specialty training including but not limited to: Hazmat, Rescue, and Emergency Medical Services (EMS). These functions are aimed at supporting improved public service, promoting career development, improve operational and financial effectiveness, and to provide a safe working environment while conforming to standards and/or regulations associated with our occupation. Program Objectives 1. Utilize a web -based training program (i.e. Target Solutions) to offer expanded training opportunities for our members in July 2015. 2. Create and Implement Standard Operating Procedures for Driving Simulators by December 2015. 3. Continue to provide National Fire Academy Training opportunities for our personnel and host at least two Off Campus Courses by July 2016. 4. Continue the implementation of our revised driver training program and have 75% of personnel retrained by July 2016. 5. Continue to pursue Training Bureau expansion by requesting and justifying for added positions to increase efficiency in the Bureau. This objective will be pursued annually until approved or priorities change. 6. Continue to pursue opportunities for nationally recognized certifications (Pro -Board or IFSAC) for our personnel at various levels. Starting with Fire Instructor, Fire Fighter I, and Fire Officer I. 103 FIRE TRAINING BUREAU Program Highlights • Hazmat technician refresher held in July 2013. • First Responder classes held in August and September 2013 for all non -certified EMT personnel and all ranked EMT personnel. • Held Fire Ground Survival Training with thermal imaging classes by Euramco Safety in August 2013. • National Fire Academy 2 Day Off -Campus Training held in October 2013 — Incident Command for High Rise Operations. • National Fire Academy Training held in March 2014 — Introduction to Wildland Urban Interface Firefighting for the Company Officer. • Conducted fire extinguisher training classes for numerous outside agencies and companies in addition to County of Hawaii and State of Hawaii Departments. • Held the Revised Hazard Communications Standard Globally Harmonized System Training in compliance with the new OSHA regulation, and completed in December 2013. • 42nd Fire Fighter Recruit Class graduated on April 12, 2014 and was assigned to 24 hour duty as Fire Fighters on May 1, 2014. • 43`d Fire Fighter Recruit Class commenced on June 16, 2014. 25 recruits were hired. 104 FIRE TRAINING BUREAU Program Measures *Note: It should be noted that the program delivery hours depicted represent instructor hours, and those same hours reflect, on occasion, multiple instructors delivering the curriculum concurrently. For example, various modules for the fire fighter recruit training curriculum require multiple instructors monitoring training program delivery. **These figures represent projections based on average ofprevious years'statistics. ** Administrative duties include hours aside from actual program curriculum delivery and includes documentation of program mandates in compliance with HIOSH and other regulatory mandates. Program Expenditures" FY 2013-14 Actual* FY 2014-15 Budget FY 2015-16 Estimate** Fire Training Bureau Program Deliver (Hours): 5 5 5 Fire Fighter Recruit Training 2,995 3,500 2,500 Fire/Rescue Training (Operations) 776 1,500 1,200 Public Education Training ( Fire Extinguisher Trn) 110 200 240 Hazardous Material Training 584 360 420 Medical First Responder Training 432 600 600 Incident Command/Officer Training 144 300 240 Driver Improvement Training 744 2,500 4,800 Wildland Training 178 250 250 Administrative Duties*** 3,600 4,200 4,000 *Note: It should be noted that the program delivery hours depicted represent instructor hours, and those same hours reflect, on occasion, multiple instructors delivering the curriculum concurrently. For example, various modules for the fire fighter recruit training curriculum require multiple instructors monitoring training program delivery. **These figures represent projections based on average ofprevious years'statistics. ** Administrative duties include hours aside from actual program curriculum delivery and includes documentation of program mandates in compliance with HIOSH and other regulatory mandates. Program Expenditures" **Includes Training Bureau/Volunteer Fire Service Personnel Position Summary" Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 5 5 5 Salaries and Wages 389,566.28 328,884 375,294 Operations 75,506.17 72,264 72,264 Equipment - - I Program Total 465,072.45 401,148 1 447,558 **Includes Training Bureau/Volunteer Fire Service Personnel Position Summary" Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Fire Captain 3 3 3 Fire Apparatus Trainer 1 1 - Fire Equipment O erator - - 1 Student Helper I 1 I 1 I I Total 5 1 5 1 5 **Includes Training Bureau/Volunteer Fire Service 105 FIRE VOLUNTEER TRAINING SECTION Program Description The Volunteer Training Section provides direction, coordination, support, and oversight of the Volunteer Firefighting training program. The Hawaii Fire Department is the only fire department in the State of Hawaii that is considered to be a combination fire department whereby the emergency response workforce is comprised of both paid career and volunteer responders. The primary function of the Volunteer Training Section is to train all volunteers to the highest level, promoting safety and adherence with the core values of the Hawaii Fire Department. Program Objectives 1. Obtain communication equipment such as PAK radios and pagers to support the volunteer program by June 2016. These communication items shall meet the narrow band requirement set forth by the Fire Communications Center. 2. Replacement of aging vehicle fleet by December 2015. 3. Implement Hands only CPR to all volunteer companies by July 2016. 4. Continued integration of Hawaii Fire Department operations personnel with Hawaii Fire Department Volunteer Fire companies. Targeting 100% integration by June 2016. Program Highlights • Decommissioned Volunteer Company 7A Kona Village September 2013. • Reallocated 7A vehicle/equipment and Personal Protective Equipment. Decommissioned Volunteer Company 7C Four Seasons November 2013. • Reallocated Engine -7C to Volunteer Company 7B Kalaoa. • Training implemented with career stations for integration. • Met with Planning Department regarding building of Company 9B garage in October 2013. • Trained all Volunteer Companies on CPR/AED/First Aid in February -April 2013 • April/May 2013 distributed completed Volunteer Standard Operating Guidelines. • June 2013 reviewed Standard Operating Guideline's with Volunteer Companies. • June 2013 conducted vehicle safety checks with HFD mechanics. M141 FIRE VOLUNTEER TRAINING SECTION Program Measures "Note: These figures represent projections based on average of previous years' statistics. Program Expenditures Refer to Training Bureau. Personnel Position Summary Refer to Training Bureau. 107 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate** Volunteer Training: Admin., Research, Prep. (Hrs.) 2,568 2,936 2,936 Volunteer Company Training (Hrs.) 722 641 641 Volunteer Companies 22 22 20 Volunteer Fire Fighters 160 200 200 "Note: These figures represent projections based on average of previous years' statistics. Program Expenditures Refer to Training Bureau. Personnel Position Summary Refer to Training Bureau. 107 FIRE MISCELLANEOUS Program Expenditures 108 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Helicopter Services 1,127,316.39 1,168,893 1,168,893 Basic EMT Training - - - Fire Grants 80,688.00 50,000 50,000 Fire De is Private Contributions 7,134.55 25,000 25,000 Total 1,215,138.94 1,243,893 1,243,893 108 u "'UMAN RESOURCES' HUMAN RESOURCES DEPARTMENT SUMMARY Mission Statement To be the employer of choice within the County and Island of Hawaii by encouraging and supporting all efforts to nurture a healthy, safe, and rewarding work environment and community. As the human resource team, we are quality driven and committed to sharing our expertise with departments and employees to enable them to better accomplish their missions. Department Goals 1. To provide names of qualified individuals to hiring departments on a timely basis for the filling of their civil service vacancies. 2. To provide a classification and pay system that ensures an equitable compensation system. 3. To provide timely advice and assistance to all County agencies consistent with applicable laws affecting human resource management. 4. To identify County training needs and provide training and personnel development programs that will enhance the skills of County employees, provide a safe working environment, and, ensure compliance with applicable laws affecting human resource management. 5. To recognize County employees for their accomplishments. 6. To support the Merit Appeals Board and the Salary Commission with their duties and functions. 7. To develop, implement, and maintain appropriate policies, procedures, and reports required by law or by operational needs. 8. To negotiate and provide adjustments in wages, hours, and terms and conditions of employment for County employees. 9. To identify and pursue appropriate changes in law, rules, contracts, policies and procedures affecting human resource management. 10. To identify and reduce/eliminate unsafe and hazardous working conditions and work practices in an effort to reduce the number of work place injuries and illnesses. 11. To process workers' compensation claims with respect and compassion for injured workers, the ultimate goal of which is to return employee to his or her regular full employment as a productive worker. Funding Source and Position Count General Fund $ 2,044,371 General Fund 49 Grant Revenue - Grant Revenue / Other 1 Total Budget: $ 2,044,371 Total Number of Positions 50 109 HUMAN RESOURCES HUMAN RESOURCES Department Goals (continued) 12. To ensure departments and agencies are in compliance with applicable laws affecting human resource management. 13. To assist, encourage, and insure, County compliance with laws, rules, and policies relative to equal opportunity and employment. Program Description The Department of Human Resources is the central human resource agency for the County of Hawaii whose functions include administering the civil service laws as they apply to the County. As the central human resource agency for the County, the department has responsibility for strategic planning, workforce planning and employment, equal opportunity, personnel development, compensation and benefits, employee and labor relations, and occupational health and safety. Program Objectives Classification and Pay 1. Review and process position redescription reviews within five workdays of receipt. 2. Review and process reallocations for recruitment within 10 workdays of receipt. Labor Relations 1. Hear and respond to employer -level grievances within 60 days from receipt. 2. Answer all written departmental inquiries relating to the administration and interpretation of all collective bargaining agreements and executive orders within 14 days from date of receipt if it does not require inter jurisdictional action, 30 days if it does. 3. Provide background and other technical information required by the Corporation Counsel's Office for the arbitration of grievances within 14 days from the date of request. Personnel and Oreanizational Development 1. Conduct the New Hire Orientation class once a month. 2. Provide at least six Customer Service Skills Training sessions annually. 3. Provide at least six Supervisory Skills Training sessions annually. 4. Identify at least two Personnel Development needs & implement County -wide program. 5. Annually coordinate the Prevention of Workplace Violence training program. 110 HUMAN RESOURCES HUMAN RESOURCES Program Objectives (continued) Personnel and Organizational Development (continued) 6. By September 30, 2015, hold the annual Pre -retirement Workshop. 7. Issue the Fall 2015 and Spring 2016 Training Catalogues. Equal Opportunity 1. Respond to and resolve inquiries and complaints from the public and Hawaii County employees regarding various civil rights laws within 14 days from date received unless extensive research/investigation or action/information from other departments is required to properly respond to the inquiries and complaints. 2. By June 30, 2016, deliver 2 supervisory training classes, 2 non -supervisory training classes and 2 Ally classes (sensitivity training for a Lesbian, Gay, Bisexual and Transgender Inclusive workplace). Administrative Services 1. Conduct two department/agency audits each quarter on personnel files, temporary assignment records, postings, etc. to ensure compliance with personnel laws, rules, policies and procedures, collective bargaining agreements and executive orders. 2. With the exception of mass pay adjustments transactions, audit and approve properly completed and submitted payroll certification forms within five workdays of receipt. Audit and approve mass pay adjustment payroll certification forms within two weeks of the last form received. 3. Review and act upon properly completed and submitted Flexible Spending Plan change in status forms within two workdays of receipt. 4. By December 31, 2015, hold an annual employee awards program. Recruitment and Examination 1. Establish eligible lists to assist hiring departments fill their vacancies: • Within two months for registration recruitments and small/medium size open - competitive recruitments requiring a written examination. • Within three months for large size open -competitive recruitments requiring a written examination. Within two months for open -competitive recruitments requiring a training and experience evaluation (T&E). Within four months for the Police Officer I recruitment requiring a written examination and a performance test. 111 HUMAN RESOURCES HUMAN RESOURCES Program Objectives (continued) Recruitment and Examination 2. Establish internal recruitment lists to assist hiring departments fill their vacancies: • Within one month for internal recruitments within the department or internal recruitments within the County. 3. Certify (refer) names from available eligible lists to hiring departments within four workdays from receipt of the request for the list. 4. By October 31, 2015, coordinate the placement of Cooperative Vocational Education (CVE) students within the County. Health and Safety 1. Coordinate and/or conduct safety inspections of at least six County facilities. 2. Provide requested safety and equipment training within two months of original request. 3. Provide two HIOSH-required training programs per quarter. 4. Provide at least six Defensive Driver Courses (DDC) to County employees during the fiscal year. 5. Conduct a semi-annual workers compensation claims review. Program Highlights Collaborated with affected departments and conducted maintenance reviews for the following classes and series of work. Verified duties and minimum qualification requirements, and amended classes as appropriate. Investigator Series Abstractor Series County Transportation Specialist Site visits were conducted to research and learn about department's operations, needs, concerns, etc. in order to assist them in meeting their goals and objectives. Site visits were conducted at the following locations: Traffic Division (Signs & Markings) Information Technology (Help Desk, GIS) NAS Pool Kawailani Fire Station Tree Trimming (Soccer Fields) Police Information Technology 112 HUMAN RESOURCES HUMAN RESOURCES Program Highlights (continued) • Negotiated and resolved contracts for 7 different bargaining units representing the majority of the County's workforce. Nine employees were provided scholarships through the County Tuition Reimbursement Program. Conducted, at times solely and other times in conjunction with the Office of Corporation Counsel, a total of 31 civil rights education classes for 450 participants. The classes include Non -Supervisory and Supervisory Anti -Discrimination and Harassment; Prevention of Retaliation; Anyone Can Be An Ally — Gay, Lesbian, Bisexual and Transgender Sensitivity; the ADA and Law Enforcement; Service Animals; the ADA and Customer Service for Bus Operators; and Reasonable Modification. Also coordinated an outreach session for the Office of Language Access and two workshops for the Disability and Communication Access Board on the 2010 ADA Standards for design professionals. • Coordinated County's Leave Sharing Program: 16 requests for shared leave hours were approved; 144 employees donated 1,904 hours of vacation leave. Facilitated Flexible Spending Plan: As a cafeteria plan under section 125 of the Internal Revenue Service Code, the County's Flexible Spending Plan allows participants to pay for health insurance premiums and medical and dependent care expenses with pretax dollars. As a result, participants realize both state and federal income tax savings as well as FICA tax savings. In Plan Year 2013-2014, the County saved approximately $495,494 in FICA taxes. During this period, 1,986 employees participated in the plan. • In its third "live" year, the County's electronic recruitment system experienced an 18% increase in recruitments with a total of 12,434 applications for 147 open - competitive recruitments, 109 internal recruitments, and various other appointments. • Assisted departments in filling their vacancies by referring 545 qualified applicant lists for a total of 435 permanent and temporary appointments. • Coordinated island wide influenza vaccines and mini health fairs in Hilo and Kona with KTA for County employees. Over 400 employees received influenza vaccines, and over 150 employees participated in the health fairs. 113 HUMAN RESOURCES HUMAN RESOURCES Program Highlights (continued) Provided and/or coordinated safety training (inclusive of Flagger/Worksite Safety, Forklift, Ladder Safety, Bloodborne Pathogens, First Aid/CPR/AED Training and Orientation, Responding to the Active Shooter, Respirator Fit Testing and Training, Hearing Conservation, Hazard Communication GHS, Personal Protective Equipment, Back Injury Prevention, Stress Management, Ergonomic Evaluations and Training, Lockout/Tagout Training, Pesticide Application Training, Fall Protection, Driver Improvement Program Training for the Commercial Motor Vehicle Operator, Defensive Driver Course Training, Van and Vehicle Driver Safety Training and Auditing) to over 1500 employees. • Conducted emergency evacuation drills of the County Building and Aupuni Center. Open workers' compensation claims increased from 373 open claims in FY 2012-13 to 377 open claims in FY 2013-14; and new claims decreased from 160 claims being filed in FY 2012-13 to 137 claims filed in FY 2013-14. 114 HUMAN RESOURCES HUMAN RESOURCES Program Measures * Personnel and Organizational Development (POD) ** Includes 153 reallocations for recruitment purposes 115 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate No. of Positions Permanent Full -Time 2,742 2,745 2,762 Permanent Part -Time 204 204 204 Temporary Full -Time 261 264 261 Temporary Part -Time 11 11 11 Total No. of Positions 3,218 3,224 3,238 Applications Reviewed 12.434 8,500 10,000 Recruitments Conducted 256 - - Internal Recruitments Conducted - 100 100 Open Competitive Recruitments Conducted - 105 140 Examinations Administered 141 102 135 Certifications Completed 545 350 540 Personnel Transactions Processed 9,212 4,000 6,200 FSP Chane Forms Reviewed/Processed 209 250 250 No. of POD* Training Programs Offered 41 40 40 No. of POD Training Sessions Conducted 81 60 60 No. of Employees Who Attended POD Training 857 500 600 CVE Students Placed 15 15 15 Initial Allocations 27 4 20 Reallocations 308** 206 175 New Classes 9 7 7 Position Redescription Reviews 117 130 120 Class Specification Amendments 61 39 40 Step 3 Grievances Heard 26 20 25 Merit Appeals Board Meetings 7 12 12 Merit Appeals Board Hearings 0 6 4 Salary Commission Meetings 9 6 9 Tool Testing 2 2 2 Monthly Reports -Accidents 12 12 12 Safety Inspections 12 6 6 Medical Bills Processed 3,368 4,000 4,000 First Aid Classes — Trained Employees 162 100 100 Driver Training & Equipment (No. of Employees) 109 25 25 * Personnel and Organizational Development (POD) ** Includes 153 reallocations for recruitment purposes 115 HUMAN RESOURCES HUMAN RESOURCES Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 50 50 50 Salaries and Wages 1,470,286.24 1,585,967 1,603,002 O erations 240,418.01 328,345 441,319 Equipment 12,046.44 1,604 50 Program Total 1,722,750.69 1,915,916 2,044,371 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Director of Human Resources 1 1 1 Deputy Director of Human Resources 1 1 1 Administrative Services Officer II 1 1 1 Clerk III 1 1 1 Equal Oortunit Officer 1 1 1 Equipment O erations Instructor (Temporary) 2 2 2 Human Resources Assistant 3 3 2 Human Resources Manager Il 4 4 4 Human Resources Manager III 1 1 1 Human Resources Program Specialist 2 2 2 Human Resources Specialist I 3 3 3 Human Resources Specialist II 1 1 1 Human Resources Technician I 2 1 1 Human Resources Technician II 3 4 5 Secretary -Reporter 1 1 1 Student Helper I 1 1 1 Workers' Compensation Claims Specialist III 2 2 2 Workers' Compensation Position 20 20 20 Total 50 50 50 116 IIlVFORTION TE---,-/,,CHNOL----,O(iY INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Mission Statement The Department of Information Technology is committed to providing quality technical support and services to all County Departments and Agencies. We support the County of Hawai`i's goals through the use of Information Technology, Professionalism, and Teamwork. Department Goals 1. To keep the computer systems, computer applications, and networks running smoothly. 2. To keep critical information systems available (VoIP phones, e -Mail, Emergency Operations Centers, Video Conferencing and Network availability) during times of disaster. 3. To coordinate and assist County department and agency efforts to implement computer systems and applications consistent with the County's overall priorities and available resources. 4. To plan, coordinate, and assist with the development of a countywide Geographic Information System. 5. To expand and enhance countywide computer networks to enable computer system interconnectivity and information sharing among all departments and agencies. 6. To improve individual employee capabilities and productivity through training. 7. To provide opportunities for the citizens to access County government records and to transact business with the County government using computer technology. 8. To continue to develop and improve common Information Technology policies, standards, and procedures to guide County departments and agencies. Program Description Information Technology provides the technical leadership in all aspects of computer use for the County of Hawaii, including GIS, financial and departmental applications, hardware and software support, telecommunications and network functions. Funding Source and Position Count General Fund $ 2,723,079 General Fund 21 Grant Revenue - Grant Revenue - Total Budget: $ 2,723,079 Total Number of Positions 21 117 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Description (continued) Information Technology provides advice and support for computer systems and applications utilized by various County departments and agencies, performs systems analysis and programming functions, maintains data security, and conducts in-house computer training classes. User Support Section Help Desk: Help Desk is the first level technical support for all computer issues for the County of Hawaii. This group has staff located in both Hilo and Kona and responds to questions and problems raised by County users at locations island -wide. This branch provides technical support and assistance with desktop PCs, Laptops, mobile devices, peripherals and audio/visual equipment. Assistance with basic application software questions and network connectivity issues is also provided. Applications: Analyzes, designs, develops, tests, implements, and supports computer applications for the County of Hawaii. This branch provides software support, custom reports and technical advice for the County's mission critical applications, such as the enterprise financial system known as FRESH, Utility Billing, Document Management, FireRMS and Building Permits. This group also coordinates inter -departmental use of GIS and the creation, acquisition, sharing, and distribution of GIS data. The County of Hawaii website and internal intranet site are also managed and maintained by the Applications staff. Systems Support Section Network: Responsible for the evaluation, design, selection, purchase, implementation, and administration of County local area networks (LAN), Wide Area Networks (WAN), and Network Operating Systems (NOS). This branch oversees all network communications, VOIP system setups, new AudioNideo setup and the Firewalls that protect the County of Hawaii systems. Problem resolution for all network, server, and workstation -based hardware systems is provided by the Network staff. 118 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Description (continued) Shared Services Responsible for the evaluation, design, selection, purchase, implementation, and administration of the County of Hawaii shared systems. This branch oversees all network security, Active Directory implementation, Virus protection, Exchange and email; file storage and data backup systems. Problem resolution for all network, server, and workstation -based software systems is provided by the Shared Services staff. Program Objectives Provide a reliable and managed network for the County of Hawaii. Expand and maintain the County of Hawaii Local and Wide Area Networks. a. Redesign and reconfigure the network to implement higher level protocols and provide redundancy with connections using professional and managed services where applicable b. Implement security methods to protect the County of Hawaii information assets. c. Extend the network to include faster and reliable network connectivity for remote County locations. 2. Expand and maintain the County of Hawaii server and application support. a. Upgrade mission -critical data and application servers b. Leverage the use of current server and storage technologies c. Expand the use of virtual server and client technologies 3. Maintain and enhance the reliability, security, and redundancy of the county's information technology infrastructures. a. Expand alternate server and backup locations to provide mission -critical services in the event of primary site disaster b. Increase County employee collaboration through the implementation of collaboration technologies 4. Review and improve Information Technology's customer support and services. a. Expand use of service metrics to improve quality service and response b. Expand use of Active Directory features to automate and facilitate user setups. 5. Coordinate and manage a County wide Geographic Information System (GIS) upgrade project. a. Create an enterprise GIS system that will centrally manage County of Hawaii GIS data. b. Provide a unified hardware and software platform for efficient distribution of GIS information. 119 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Objectives (continued) Provide GIS web services to be shared with both County Staff and the general public on tablets, smartphones, laptops, desktops, and any other devices that can connect to the internet. Program Highlights • The department was successfully reorganized to create two sections. The User Support section consists of Help Desk and Applications. The Systems Support section consists of Network and Shared Services. Each branch is managed by an Information Systems Program Manager that reports to the Director. • The department moved from its former "temporary" location to a newly renovated space at the Waiakea Office Plaza. The new space provides superior workspace for DIT staff and is located closer to the majority of our East Hawaii user population. • The County network was expanded to include connectivity for the Waiakea Office Plaza. This is the new office location for the Department of Information Technology and the Department of Environmental Management. • Assistance was provided to the Building Division of Public Works with the implementation of their Magnet Building permit system. The emphasis was on preparation of legacy data to be migrated from the original Lotus Notes system into the Magnet system. • A new On -Line services page debuted on The County of Hawai'i website. This page brings available on-line services for the public onto one page for easier one - click access. On-line services include: Interactive Maps, applications for County jobs and Housing programs, Motor vehicle registration renewals, permits, bill payments, and much more. • Assistance was provided to the Solid Waste Division of the Department of Environmental Management during the ongoing implementation of a new scale house ticketing and accounts receivable system. • DIT purchased one year of online training with unlimited course vouchers that can be used by any County of Hawaii employee. The course materials span back office technical products from Cisco, Microsoft, VMware and more, as well as end user training for Windows 8.1 and Office 2013. 120 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Highlights (continued) As a start to the XP replacement project, a physical inventory of all PCs and laptops used in the County was completed. An IFB was issued and Vendors chosen for replacement desktop, laptop and GIS units. Program Measures 121 FY 2013-14 Actual FY 2014-15 Budget FY 14-15 Estimate Computer Systems Servers: Retired/New/Total 7/5/51 7/10/52 6/10/61 New network nodes added / Total nodes 10 24 31 New / replacement PC's setup 120 300 300 Total workstations supported 1,400 1,500 1,550 Computer Applications Total Running on C&C, State, Federal, Outside Computers 15 20 20 Total Running on in-house LANs and PC Systems Information Technology In -House Custom Written Information Technology support w/ 3rd Party Vendor NOTE: Total running has been split into 2 categories to better represent the type of support provided to end users. 83 34 47 90 41 55 87 35 55 GIS Applications: Information Technology/Other Det 40 40 40 GIS Data Layers Public Domain In-House/County of Hawaii Imagery /Percent of Island covered 85 115 100% 85 115 100% 85 115 100% Other Work Statistics Primary Computer System Uptime During Normal Work Hours 99% 99% 99% (247 days x 8.75 hrs) Computer Training Classes and Workshops Offered N/A 224 224 Computer Training Classes Attendees N/A 78 200 Service Desk Calls 7,496 8,500 9,500 Average Service Desk Calls/Day 31 34 38 Voice Over IP Numbers Supported 1,295 1,400 1,550 Call Manager Servers 2 2 2 Voicemail Servers 2 2 2 121 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Number of Positions 20 21 21 Salaries and Wages 906,974.97 1,187,964 1,202,326 Operations 483,392.50 1,242,239 1,236,153 Equipment 356,622.74 380,800 284,600 Program Total 1 1,746,990.21 2,811,003 2,723,079 Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Authorized FY 2015-16 Request Director of Information Technology 1 1 1 Geographic Information Systems Analyst II 1 - Geographic Information Systems Analyst III - 1 1 Information Systems Analyst I 3 3 3 Information Systems Analyst III 3 5 5 Information Systems Analyst IV 2 2 2 Information Systems Analyst V 6 6 6 Information Systems Program Manager 2 2 2 Information Systems Tech II 1 - - Private Secretary 1 I 1 Total 20 21 21 122 �(ilSSLATI� AUDITOR LEGISLATIVE AUDITOR DEPARTMENT SUMMARY Mission Statement Hawaii County Charter section 3-18 establishes an independent audit function within the Legislative Branch through the Office of the Legislative Auditor. It is our mission to serve the Council and citizens of Hawaii County by promoting accountability, fiscal integrity, and openness in local government and to serve as a catalyst for improving County government. Through performance and/or financial audits of County agencies and programs, the Office of the Legislative Auditor examines the use of public funds, evaluates operations and activities, and provides findings and recommendations to elected officials and citizens in an objective manner. Our work is intended to assist County government in its management of public resources, delivery of public services, and stewardship of public trust. Department Goals 1. To procure an external certified public accountant to conduct an annual independent post -audit of the County's financial transactions to assist the Council in complying with requirements of the Hawaii County Charter. 2. To conduct or cause to be conducted performance and/or financial audits and special studies of the funds, services, and operations of any County agency, executive agency, and/or program, as set forth by the Legislative Auditor in an annual audit plan that shall be transmitted to the Council and the Mayor and filed with the County Clerk as a public record. 3. To conduct or cause to be conducted follow-up performance reviews to monitor and evaluate the implementation of audit recommendations by audited County entities. 4. To assist the Council in its efforts to ensure openness and accountability in the expenditure of public funds, as may be requested by the Council by resolution. Funding Source and Position Count General Fund $ 755,931 General Fund 5 Grant Revenue - Grant Revenue / Other - Total Budget: $ 755,931 Total Number of Positions 5 123 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Description The Office of the Legislative Auditor developed an internal operations or audit manual, which was adopted by the Council in 2006 and updated in 2013, to provide consistency and conformance with generally accepted government auditing standards (GAGAS) in the performance of our audit responsibilities and reporting procedures. The Office of the Legislative Auditor develops an annual audit plan based on a risk assessment of County agencies, programs, and funds utilizing objective methodology to identify priority areas for assignment of audit resources. To assist the Council in complying with requirements of the Hawaii County Charter, the Office of the Legislative Auditor is responsible for the procurement of an external certified public accountant to conduct an annual independent post -audit of the County's accounts and financial transactions. Program Objectives 1. To procure an independent certified public accountant to conduct an annual post -audit of the County's accounts and financial transactions (Hawai`i County Charter §10-13). 2. To file an annual audit plan with the Council based on a County -wide risk assessment of funds, programs, services, and operations of any County agency, executive agency, or program, which is supported, in whole or in part, by County funds (Hawai`i County Charter §3-18). 3. To conduct or cause to be conducted performance and/or financial audits of County agencies, programs, and/or operations in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor (Hawai`i County Charter §3-18). 4. To conduct or cause to be conducted follow-up performance and/or financial reviews of audited entities in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor (Hawai`i County Charter §3-18). 5. To conduct or cause to be conducted special studies or projects to ensure openness and accountability in the expenditure of public funds. 124 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Highlights Financial Audits. Pursuant to Hawai'i County Charter §10-13, the Office of the Legislative Auditor procured an independent external auditor to conduct the annual financial audits for the four-year period FY 2013-2014 through FY 2016-2017 and awarded Contract No. c.004162 to N&K CPAs, Inc. on December 5, 2013. As part of this contract, the scope of work includes an audit the County's Comprehensive Annual Financial Report, an audit of the Department of Water Supply's Financial Statement, a Single Audit of Federal Financial Assistance Programs, Landfill Financial Assurance Report, and Office of Housing Section 8 Report. Performance Audits: Audit Plan for 2014-2015. The Office of the Legislative Auditor is currently examining possible performance audits of Real Property Tax Delinquent Accounts, internal controls and usage of County procurement cards, Department of Parks & Recreations Cash Receipts, Mass Transit Cash Receipts, and a follow-up on agreed-upon procedures Resolution 111-13 (Draft 2) at Office of the County Clerk and Elections Division. Our audit reports are available on-line at http://records.co.hawaii.hi.us/Weblink8/Browse.aspx?dbid=l &startid=18592. Special Studies or Projects: Audit Database: To facilitate more efficient and effective audit coverage, the Office of the Legislative Auditor is researching the acquisition of data analytics software to assist in the review and analysis of County financial data. The Office will also use this software to track, monitor, update, and report on the status of implementation of audit recommendations by County agencies and programs. Risk Assessment: The Office of the Legislative Auditor is updating its 2012 County- wide risk assessment survey which serves as a basis for the development of an audit plan. Development and review of a risk assessment survey is in process and the projected County -wide distribution is estimated for Fall -2014 with results presented in 2015. 125 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Annual Audit Plan Filed with Council Yes Yes Yes Performance and/or Financial Audits Completed 2 3 4 Performance and/or Financial Audits Ongoing 2 2 2 Special Studies or Projects Completed 4 2 1 Special Studies or Projects Ongoing 2 1 1 Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 5 5 5 Salaries and Wages 260,354.53 337,311 342,044 Operations (includes external audit of County finances) 328,866.72 413,007 411,887 Equipment - 3,000 2,000 Program Total 589,221.25 753,318 755,931 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Legislative Auditor 1 1 1 Administrative Assistant to the Legislative Auditor 1 1 1 Audit Analyst 3 3 3 Total 5 5 5 126 LIQUOR CONTROL LIQUOR CONTROL DEPARTMENT SUMMARY Mission Statement To promote the health, safety and welfare of the general public by regulating the importation, manufacture, distribution, sale and service of alcoholic liquors in the County of Hawaii. Department Goals 1. To govern operations of liquor licensees which promote reasonable practices in the sale or service of liquors by Rules of the Liquor Commission and/or implementation of programs which promote compliance to liquor laws. 2. To enforce the liquor laws of the State and County of Hawaii. 3. To grant, renew or deny liquor license applications and permits in accordance to law. 4. To provide efficient administrative services. 5. To educate licensees, staff, commission and board members on liquor laws and issues affecting their activities. 6. To conduct and/or support public and youth programs whether through education, enforcement, or activities which promote compliance to liquor laws. 7. To help support businesses and industries involved in the sale of liquor, by streamlining and updating current enforcement practices and procedures. 8. To implement an online database and electronic filing system (to include applications and renewals.) 9. To implement an electronic licensee notification system. 10. To implement an online payment (fees and fines) system. Program Description 1. To grant, renew and refuse applications or liquor licenses for the manufacture, importation and sale of liquor. 2. To amend or adopt rules having the force and effect of law in the county. 3. To enforce state and county liquor laws by inspections of licensed premises and investigations of complaints of violations for referral to the Liquor Control Adjudication Board. Funding Source and Position Count General Fund - General Fund - Grant Revenue - Grant Revenue / Other - License Fees $ 1,962,041 License Fees 18 Total Budget $ 1,962,041 Total Number of Positions 18 127 LIQUOR CONTROL LIQUOR CONTROL Program Description (continued) 4. To provide services to and on behalf of the Liquor Commission and Liquor Control Adjudication Board, including the review and amendment of procedures and duties. 5. To provide education to licensees, staff, Commission, and Board. 6. To review county and state liquor laws toward uniformity. 7. To conduct and/or support public and youth programs whether through education, enforcement, or activities which promote compliance to liquor laws. 8. To help support businesses and industries involved in the sale of liquor, by streamlining and updating current enforcement practices and procedures. Program Objectives Licensing: a. Conduct 30 interviews with new liquor license applicants. b. Process 30 new license applications. c. Conduct 30 site visits to applicant premises. 2. Operations: a. Hold minimum of 18 manager examinations in Hilo and 36 in Kona for approximately 900 employees of licensed establishments. Classes and examinations to be offered to all licensees' staff, including minor -aged employees. b. Conduct minimum of 850 licensee checks per month to promote compliance to liquor laws by liquor licensees. c. Provide all staff, commissioners and board members education via county, state and nationally sponsored programs. 3. Public Programs: a. Provide minimum of 2 youth, public and enforcement programs which promote compliance to liquor laws. 128 LIQUOR CONTROL LIQUOR CONTROL Program Highlights 1. The department participated with other county departments of liquor control to monitor 2014 legislations affecting liquor. Legislation involving electronic storage of ID data and adding a distillery class were both passed in this past legislative session. 2. The department was able to place all of its forms on-line and can now accept e-mailed forms at cohdlcnae,hawaiicountyov enabling our licensees to increase their use of e -filing, which saves the licensees time and the department can save resources, time and money. 3. The department was able to start offering server training to all servers in an effort to help reduce over -service and service to underage customers. We also continue to offer compliance checks against retail and dispenser licensees during the year. Where the classes are large enough (10-15), we have started to take our classes to the licensees in an effort to meet their demands. 4. The Department of Liquor Control co-sponsored a program that would provide bus service to the University of Hawaii and the Hawaii Community College which provided the students with service from the campus to Prince Kuhio Plaza and Downtown Hilo. 5. This year, the department's 2014 Project Grad program distributed $10,000 among 7 high schools in Spring 2014. 6. A complete review of the current rules and regulations has been completed and work continues to get the amendments adopted. The rules are currently being reviewed by the Small Business Regulatory Review Board. 7. Project assistance in the amount of $4,962.32 was granted to The Pantry's Friday Nite Youth Group. This non-profit group, in collaboration with the North Hawaii Drug Free Coalition/Five Mountains Hawaii, sent 7 youth and adults to Austin, TX to attend the Community Anti -Drug Coalitions of America (CADCA) training in July 2013. This was followed by visiting Venice Beach, CA to work with the Californians for Drug -Free Youth. 8. Processed contingency fund grant for Councilmember Eoff to provide funding to the Big Island Wave Riders Against Drugs group for a beach clean-up in Kona. 9. Processed contingency fund grants for Council members Ilagan, Kern and Eoff for Project Grad funding for 2014 high school graduates from 6 Big Island high schools. 10. County of Hawaii, Department of Liquor Control hosted the 2013 State Liquor Investigators' Workshop in Waikoloa, August 26-28, 2013. All liquor investigators, the administrative officer, licensing officer and Director attended this conference. 11. County of Hawaii, Department of Liquor Control hosted the 2013 State Conference of Liquor Commissioners and Industry Representatives in Waikoloa, September 15-18, 2013. The conference was attended by 7 commissioners, 5 adjudication board members and 6 staff members. 129 LIQUOR CONTROL LIQUOR CONTROL Program Measures 130 FY 2013-14 Actual FY 2014-15 Estimate FY 2015-16 Estimate Licensing Applications for Licenses Interviews for Applications 91 90 90 Regular 47 50 50 Renewal 382 380 380 Special 78 50 50 Transient Vessel 212 250 250 Catered Functions 391 100 250 Miscellaneous Applications 374 50 300 Permit Applications 1,351 1,200 11200 Site Inspection 56 60 60 Liquor Commission Public Hearings on Rules and Regulations 0 2 2 Meetings (Public Hearings, Preliminary Hearings, Special Meetings, Workshops) 12 14 14 Site Visitations 0 2 2 Liquor Control Adjudication Board Public Hearings on Rules and Regulations 0 2 2 Meetings ( Public Hearings, Special meetings, Workshops) 6 4 4 Violations to Board 38 45 45 Operations Warning and Citations 63 100 75 Manager Examinations 1,048 1,200 1,200 Manager Registration (activate existing manager cards) 276 250 250 Audio Surveillance Checks 16 90 25 Field Inspections Per Month 1,638 1,500 1,500 Public Complaints 11 15 15 Investigations 134 250 150 130 LIQUOR CONTROL LIQUOR CONTROL Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 18 18 18 Salaries and Wages 701,015.17 833,390 853,168 Operations 896,585.17 1,071,404 1,073,173 Equipment 6,720.60 2,250 5,700 Public Programs 51,383.38 40,000 30,000 Program Total 1,655,704.32 1,947,044 1,962,041 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Director of Liquor Control 1 1 1 Account Clerk I 1 1 Accountant I 1 1 1 Liquor Control Administrative Officer 1 I I Liquor Control Investigator II 8 8 8 Liquor Control Investigator III 2 2 2 Liquor Control Licensing Officer 1 1 1 Liquor Licensing Clerk I 1 1 Private Secretary 1 1 I Secretary 1 1 1 Total 18 18 18 131 This page intentionally left blank 132 MA,NAC!iEMENfT MANAGEMENT DEPARTMENT SUMMARY Mission Statement To serve all residents of the County of Hawaii with honesty, integrity, care and understanding. Department Goals Administration • To fulfill our Mission Statement. • To maintain the economic stability of County government. • To oversee efficient and effective operations of all County departments. • To ensure public safety for all residents and visitors in the County of Hawaii. • To improve the health, safety and quality of life on the Island of Hawaii. • To plan adequately and effectively for the future of the County of Hawaii. • To perform the duties of government with openness and transparency to the best of our ability within the law. Information and Assistance Center (formerly known as Clerical Services Center) To improve the centralized clerical pool concept of the Information and Assistance Center, which provides clerical support for the entire County. Funding Source and Position Count General Fund $ 1,701,834 General Fund 19 Grant Revenue 30,000 Grant Revenue / Other 3 Total Budget: $ 1,731,834 Total Number of Positions 22 133 MANAGEMENT ADMINISTRATION Program Description The Office of Management provides leadership, direction and supervision for departments and agencies of the County of Hawaii, ensures that the duties and responsibilities of the executive branch are faithfully discharged in accordance with the provisions of the County Charter, and addresses the needs, concerns and interests of the people of the Island of Hawaii. Program Objectives • Protect the health, safety and welfare of all residents and visitors in the County of Hawaii. • Improve communications with residents about County programs and services. • Provide timely and meaningful responses to complaints. • Continue traveling to meet with residents in each district. • Build effective partnerships with federal, state and private agencies. • Continue to develop the County's Island -wide bus system. • Develop both Agricultural and Energy programs and initiatives that lead to a more secure and sustainable future. • Be a catalyst for Health by promoting healthy lifestyles and healthy communities. • Develop infrastructure projects that connect our communities and to provide recreational opportunities for our communities. • Continue to broaden our Asia Pacific partnerships and economic development opportunities. • Lower County costs and expenditures; raise County revenue streams. Program Highlights • Provided leadership, direction and assistance to County departments as they work towards their goals and objectives. • Maintained funding levels for critical, core County government services despite rising cost of healthcare, energy and collective bargaining agreements. • Increased support for tourism in the areas of Airlift, Marketing and CMI initiatives which resulted with increases in all areas. • Convened a meeting of fleet owners on the County of Hawaii to determine best practices and ways to reduce our dependence on imported fossil fuels. One recommendation was to utilize locally produced biodiesel to replace imported diesel which is now being implemented. • Secured CIP funds for more LED street lamp conversions which reduce the energy required to light our streets by 50%. 134 MANAGEMENT ADMINISTRATION Program Highlights (continued) • Increase awareness for healthy living through the creation of a Hilo Triathlon which proved very successful with demand increasing for it be an annual event. • Continued progress on healthy playgrounds various communities around the island including Waiakea Uka Park, Kailua Park, Carvalho Park and Mountain View Park as well as Master Planned Parks going forward in Waimea, Pahoa, Kailua-Kona(Makaeo) and Kealakehe Communities. • Continued progress on road improvements and projects island -wide such as the completion of Paniolo Drive in Waikoloa and Ka'iminani Drive in Kona. Current work includes Ponahawai Street, Kamehameha Avenue, and Kapi'olani Street Extension in Hilo as well as La'aloa and Mamalahoa Bypass in Kona. • Acquired Mauna Kea State Park form the State and are improving much of that infrastructure to create a safe, convenient, and beautified resting and recreation area under the new name of Mauna Kea Recreation Area. • Broadened our communication efforts with the community through channels that include our website HawaiiCountyMayor.com, social media presences on Facebook and Twitter, as well as resuming production of Holomua, the newsletter of the Mayor's office which is available now in print at most County offices as well as online. • Provided leadership, communication and resources in dealing with the impacts of both Hurricane Iselle as well as our current Lava flow situation. 135 MANAGEMENT ADMINISTRATION Program Measures *Incoming correspondence only Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate *Incoming & Outgoing Correspondence 4,419 6,000 6,000 *Incoming correspondence only Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 16 16 16 Salaries and Wages 990,470.97 957,876 1,038,232 Operations 260,885.29 356,900 354,450 Equipment 4,215.17 4,550 4,550 Program Total 1 1,255,571.43 1,319,326 1,397,232 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Mayor 1 1 1 Managing Director 1 1 1 Deputy Managing Director 1 1 1 Clerical Services Assistant 2 2 2 Data Processing Control Clerk I 1 1 1 Executive Assistant II 1/2T 1 1 1 Executive Assistant III 4 4 4 Private Secretary to the Managing Director 1 I 1 Private Secretary to the Mayor 1 1 1 Program Manager (Temp) 1 1 1 Public Relations Specialist 1 1 1 Student Helper I 1 1 1 Total 16 16 16 136 MANAGEMENT INFORMATION AND ASSISTANCE CENTER Program Description The Information and Assistance Center staff provides secretarial/clerical and administrative staff assistance to the Office of the Mayor and other County agencies, as well as to the Cost of Government Commission, the Geothermal Energy Working Group, and the Committee on Early Childhood. The Information and Assistance Center is responsible for the processing and initial screening of all applicants for Hawai'i County Boards and Commissions. It keeps the data base of all applicants as well as those who are currently serving. The correspondence between the Mayor and applicants is also handled by the Information and Assistance Center. The Information and Assistance Center assists the public with information about all County, State and Federal government agencies and community agencies and services. The staff receives, logs, and refers complaints. It administers the issuance of disabled parking placards island wide. The Information and Assistance Center is the agency that is responsible for reservations of the Aupuni Center Conference Room, and the County Building Conference Rooms (Hamakua & Puna), issues forms and keys, and maintains the calendar of events for those venues. Program Objectives 1. Assist the clerical workload of the Mayor's Office, the Cost of Government Commission, Geothermal Energy Working Group, and Committee on Early Childhood, the Game Management Advisory Commission, and all County departments and agencies daily. 2. Process all applicants for Hawai'i County Boards and Commissions, keep data base of applicants and active members current. 3. Receives and handles complaints filed, refers complaints for resolution to appropriate departments or person(s), and follows up to ensure that action has been taken within a maximum two week turnaround time. 4. Assists in updating the County Web Calendar, provides information for the County Web Newsletter; and maintains and updates the community bulletin board at the County Building. 5. Assists the public with a variety of information; i.e. current community events; direct folks to State or County agencies, phone numbers, and directions. 6. Oversees the operations of daily issuance of disabled parking permits; maintain/update files with entry of data into the centralized statewide database. 7. Take reservations for Aupuni Center Conference Room, and County Building Conference Rooms (Hamakua & Puna), issue forms and keys, and maintain calendar of events. 137 MANAGEMENT INFORMATION AND ASSISTANCE CENTER Program Highlights 1. Assisted Mayor's Office with restoration project at Richardson's Ocean Center. 2. Provided culture and arts services at Richardson's Ocean Center regarding Worldwide Hokulea Voyage exhibit for scheduled school excursions. 3. Provided, coordinated, and assisted Mayor's administration at incident command centers aiding victims with Tropical Storm Iselle. 4. Coordinated and assisted Mayor's Office in various community events and activities around Hawai'i Island. 5. Provided administrative and secretarial duties to the Game Management Advisory Commission. 6. Maintains electronic vehicles for West Hawaii Civic Center Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Disabled Parking Permits Issued 2,393 3,000 3,000 Complaints Received 164 150 170 Boards and Commission Applications processed 79 150 150 Au uni and County Conference Rooms reservations 1 561 1 500 1600 200 Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 5 5 6 Salaries and Wages 192,739.75 254,707 299,252 Operations 1,325.47 35,150 35,150 Equipment 71.80 200 200 Program Total 194,137.02 290,057 334,602 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Administrative Services Assistant I I 1 I Administrative Specialist I I 1 Clerical Services Assistant 2 2 2 Immigration Information Specialist 1 1 1 Clerk III - - 1 Total 5 5 6 138 MASSSS T-RANSSIT AGENCY MASS TRANSIT AGENCY DEPARTMENT SUMMARY Mission Statement To improve the lifestyle of the residents of the County of Hawaii by increasing their mobility, and providing accessible transportation alternatives to the private automobile. Department Goals 1. Improve transportation mobility for the public, including service for the mobility impaired. 2. Assist the public in obtaining transportation alternatives to the private automobile through the use of buses and shared -ride taxis. 3. To allow users of the transportation system to travel to work, health services, educational institutions, business and commerce centers, after school activities, and recreational sites. Program Description The Mass Transit Agency plans, directs, and coordinates the activities of the Hawaii County public transportation system. The agency also provides administrative support for the Hawaii County Transportation Commission. Funding Source and Position Count General Fund $ 5,339,904 General Fund 11 Grant Revenue $ 10,500 Grant Revenue / Other - Total Budget: $ 5,350,404 Total Number of Positions 11 139 MASS TRANSIT AGENCY MASS TRANSIT AGENCY Program Objectives 1. Increase system ridership from FY 2014-15. 2. Resolve and follow-up on all complaints within two weeks. 3. Implement expanded bus service in Kona, and Hilo. 4. Continue expansion of official bus shelter and bus stop sign program. Program Highlights 1. Ridership continues to grow 2. Expanded the Waikoloa Village shuttle to Waikoloa Resorts and Waimea 3. Added services through Ainaloa Subdivision 4. Constructed three bus shelters in West Hawaii on State R.O.W. 5. Completed specifications, bid process and award for three 41 -passenger transit buses 6. Received two 49 -passenger coach buses Program Measures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Total Passengers 920,280 1,200,000 975,000 Cost Per Passenger $9.98 $8.00 $11.00 Program Expenditures 140 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 11 11 11 Salaries and Wages 383,124.75 559,790 603,318 Operations 944,258.56 2,286,188 3,197,086 Equipment 1,172,201.43 1,550,000 11550,000 Program Total 2,499,584.74 4,395,978 5,350,404 140 MASS TRANSIT AGENCY MASS TRANSIT AGENCY Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Mass Transit Administrator 1 1 1 Account Clerk - 1 1 Automotive Mechanic I 3 4 4 Automotive Mechanic II 1 1 1 Automotive Mechanic Helper 1 - - Clerk II 1 1 1 Mass Transit Assistant - 1 1 Mass Transit Operations Assistant 1 1 1 Mass Transit Specialist I 1 1 1 Transit Clerk 1 - - Senior Account Clerk 1 - - Total 11 11 11 141 This page intentionally left blank 142 MISSCELLANEOUSS MISCELLANEOUS ANIMAL CONTROL Mission Statement The Hawaii Island Humane Society (HIHS), contracted by the County to provide animal control services, is a 501(c)(3) nonprofit organization, whose mission is to prevent cruelty to animals, eliminate pet overpopulation, and enhance the bond between humans and animals. Goal To investigate and resolve animal -related complaints and enforce animal control laws. To develop comprehensive educational programs and spay/neuter programs aimed at reducing the number of animal -related problems in our community. Program Description The HIHS is responsible for the Animal Control contract, which involves enforcing Hawaii County Code Chapter 4 Animal Control related laws and State of Hawaii Laws (Hawaii Revised Statutes 142). These laws currently include ordinances related to the following: • Vicious Dogs • Stray Animals/Impoundment • Animal Licensing • Cruelty and Neglect Investigations HIHS Officers are badged through training provided by HIHS and County agencies. The Animal Control Officers (ACOS) then respond and resolve animal control situations by educating the public about responsible pet ownership and appropriate animal control laws and penalties as well as issuing complaint and comply notices, citations, and vicious dog designations. HIHS Officers are available 24 hours a day, 7 days a week to respond to animal related emergencies. HIHS must accept all animals, regardless of condition, into its three shelters in Kona, Keaau, and Waimea. We are responsible for sheltering and caring for all animals and providing opportunity for reunification with owners. Other services related to the contract include dog licensing, administration of the Spay/Neuter Community Assistance Program, and legislative support of improved animal -related laws. 143 MISCELLANEOUS ANIMAL CONTROL Program Description (continued) In addition, HIHS provides adoption services, low-cost micro -chipping, education for adults and children, foster -care programs, volunteer opportunities, cat registrations, and basic and preventative medical care for shelter animals. HIHS community programs focus on creating better relationships between people and animals, and educating the public on the importance of spaying and neutering and humane treatment of animals. Program Objectives 1. 90% of vicious dog calls will be responded to within 2 hours. 2. 90% of loose animal posing a public safety hazard calls will be responded to within 2 hours. 3. 90% of injured animal related calls will be responded to within 2 hours. 4. 90% of calls for animal control assistance by the police will be responded to within 3 hours. 5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. 6. 90% of license, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in 5 working days. 7. 84 Sweeps of problem communities per year. Program Highlights HIHS has taken the initiative to regularly patrol previously problem areas. We are working closely with Community Policing in all districts to educate and resolve potential problems before they escalate. • We continue to work on disaster preparedness and stand ready to assist the Red Cross in pet management at Shelters in the event of an emergency. We are also partnering with the Hawaii County Civil Defense to be prepared in case of an emergency. 144 MISCELLANEOUS ANIMAL CONTROL Program Highlights (continued) We have introduced new spay/neuter programs that have increased the numbers of surgeries that we can perform and the number of free or low-cost surgeries provided to the community, at HIHS expense. Acting as the administrator for the County Spay/Neuter Assistance Program we provided over 1600 free spay/neuter vouchers to the community last fiscal year. This program is on track to provide the same amount this fiscal year. This program is a win-win for our Island and we are encouraged that this program has continued. The following are highlights of what we are working towards in the 2015 fiscal year. • We plan on continuing the education and training of our Animal Control Officers, as well as employees in other departments. Areas of concentration this year will be continue to be Customer Service, Disaster Preparedness, Report and Citation Writing, Resolving Problems and Animal Law Enforcement. • We will continue to increase outreach and education opportunities to the public on responsible pet ownership and Animal Related Laws. And also educating the Community in the importance of spaying and neutering, proper treatment of animals and compassion with our Humane Education Program. • We will continue to build a better relationship with the Police Department, County Council and the Administration, as well as other State and Federal Agencies. • HIHS will increase programs to the under -served in our community. These programs include: humane education in all schools, discounted or free spays and neuters and access to donated pet food. 145 MISCELLANEOUS ANIMAL CONTROL Program Measures 146 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Percentage of vicious dog calls will be responded to within 2 hours 95.19% (158 of 166) 90% 90% Percentage of loose animal posing a public safety calls will be responded to within 2 hours 98.31% (116 of 118) 90% 90% Percentage of injured animal related calls will be responded to within 2 hours 98.72 (309 of 313) 90% 90% Percentage of animal control assistance by the police will be responded to within 3 hours 100% (138 of 138) 90% 90% Percentage of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days 98.36% (533 of 550) 90% 90% Percentage of license, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in 5 working days 97.58% (2343 of 2401) 90% 90% Number of sweeps of problem communities per year 87 >=84 >=84 Animal Intake Stray/Feral 11,966 13,000 12,500 Owner Surrendered 3,288 3,600 3,250 Total Intake 15,254 16,600 15,750 Redeemed 1,077 800 1,000 Adopted 2,825 2,400 2,750 Adopted animal returned to HIHS for Health Reasons 4 20 20 Euthanized 10,824 13,400 12,000 Adoption Percentage (Based on total intake numbers) 24.05% 21.50% 25.0% Adoption Percentage (Based on Adoptable Animals) 86.47% 80.7% 85.0% Animal Control Related calls 6,443 10,000 7,500 Dog License issued 7,050 5,750 7,000 Dog License Fees Collected $19,856. $19,750 $19,500 146 MISCELLANEOUS ANIMAL CONTROL Program Expenditures FY 2013-14 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Cat Licenses Issued 815 750 850 After Hour Emergency Calls Outs 1,308 1,400 1,400 Miles Traveled 210,177 200,000 220,000 Dead animals collected 604 500 550 Complaint/Comply Notices Issued 768 1,600 1,250 Citations issued HCC 4-30 Dog Running Loose 268 225 250 HRS 143-2 License Violation 34 125 50 HRS 7-11-1109 Cruelty to Animals 5 50 35 Other (inc. Vicious Do) 91 50 90 Total Citations 398 450 425 Citations issued to Repeat Offenders 51 20 40 Number of Animal Pickups 371 450 450 Number of Trap Rentals 997 1,050 1,000 Spay/neuter CAP coupons issued 1,791 3,250 2,800 Number of Animal Control Officers Kea`au (also serving Hilo, Hamakua, Kea`au, Puna, Ka`u) 5 5 5 Kona (also serving South Kona, Oceanview) 3 3 3 Waimea (also serving Honoka`a, Waikoloa,Kohala) 4 4 4 Total Animal Control Officers 12 12 12 Program Expenditures FY 2013-14 FY 2014-15 FY 2015-16 Actual Budget Request Operations 1,961,875 1,982,500 2,081,625 Program Total 1,961,875 1,982,500 2,081,625 147 MISCELLANEOUS MISCELLANEOUS/COUNTYWIDE COSTS 148 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Animal Control 1,961,874.63 1,982,500 2,081,625 Nonprofit Grants 1,457,950.00 1,500,000 1,500,000 Schools 42,637.79 58,500 58,500 Fringe Benefits State Retirement System 23,420,494.92 27,800,000 31,000,000 FICA 5,004,565.09 6,500,000 7,000,000 County Pensions 56,968.63 66,000 60,000 Health Fund 24,842,599.45 28,200,000 28,500,000 Post -employment Benefits 3,180,000.00 6,090,000 7,347,000 Worker's Compensation 1,393,464.82 1,950,000 1,838,500 Unemployment Compensation 176,933.94 300,000 250,000 Vacation Pay 0.00 500,000 500,000 Total Fringe Benefits 58,075,026.85 71,406,000 76,495,500 Bond Issue/Debt Service Interest 16,039, 820.58 15,090,653 14,491,073 Bond Redemption 23,598,263.00 23,539,553 22,244,956 Total Bond Issue/Debt Service 39,638,083.58 38,630,206 36,736,029 Supplemental Transfers Transfer to Capital Project Fund 158,342.90 - - Transfer to Housing Fund 1,402,916.00 1,553,091 1,541,796 Transfer to Self Insurance Fund - - - Transfer to Solid Waste Fund 15,520,377.00 17,979,621 16,620,221 Transfer to Golf Course Fund 361,000.00 348,264 451,856 Transfer to Disaster/Emergency Disaster/EmergencyFund 250,000.00 250,000 250,000 Transfer to Public Access/Open Space Preserve Fund 4,469,630.07 4,682,000 4,830,000 Transfer to Pub Acc/O en Space Preserve Maint Fund 558,703.76 585,250 603,750 Transfer to Budget Stabilization Fund 250,000.00 250,000 250,000 Transfer to Highway Fund 63,714.86 - - Transfer to Sewer Fund 1,739,548.00 1,722,936 2,253,878 Total Supplemental Transfers 24,774,232.59 27,371,162 26,801,501 Other Costs Provision for Compensation Adjustment 0.00 5,800,000 2,000,000 Sundry Refund 70.00 15,000 15,000 Provision for Reallocation 0.00 35,000 35,000 Miscellaneous Insurance Claims & Judgments 187,572.00 710,000 750,000 Public Safety Disaster/Emergency 0.00 250,000 250,000 Miscellaneous (Block & Housing Grants, Home P m) 15,529.77 150,000 150,000 Total Other Costs 203,171.77 6,960,000 3,200,000 148 P'ARKSS& RE--l-',,CREATION PARKS & RECREATION DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Service • Provide and/or facilitate a wide array of services and opportunities that meet the needs of the Big Island community while maintaining cultural uniqueness of our rich heritage, diversity and the aloha spirit • Conduct the P&R "Service Survey" to evaluate the quality of services provided and report the results quarterly • Keep the public informed of the availability of programs and facilities via various media outlets including a departmental web site Facilities Provide safe, clean, enjoyable, accessible and aesthetically pleasing facilities by: • Implementing the transition plan for ADA compliance • Implementing the transition plan for playground safety and equipment • Continue to develop and implement maintenance standards • Maintaining a five year plan for repairs and maintenance • Providing regular facilities and safety inspections and monitoring the results and recommendations • Determine the need for additional recreational facilities throughout the Big Island via public meeting and service surveys. • Assess current facility use and analyze for optimum utilization Fiscal Responsibility • Refine fiscal management and performance of the department • Develop alternative strategies to generate supplemental resources in order to maintain and enhance operations (grants, cost sharing, donations, etc.) Funding Source and Position Count General Fund $ 20,017,103 General Fund 383 Grant Revenue $ 90,000 Grant Revenue / Other 2 Other $ 594,000 Total Budget: $ 20,701,103 Total Number of Positions 385 101 PARKS & RECREATION DEPARTMENT SUMMARY Department Goals (continued) Partnerships • Pursue help from persons and groups to improve and maintain recreational facilities and enhance programs Sa e • Provide proper safety equipment for all employees • Maintain, update and keep all employees current with health and safety requirements and testing, such as hearing tests, hepatitis immunization for covered individuals, CDL licenses, etc. • Perform regular safety inspections of all facilities • Provide a mechanism to address safety concerns of all employees Training • Provide for personal and professional growth opportunities for all staff • Provide training for the public in areas that will help P&R carry out its mission or enhance its staff s personal growth 150 PARKS & RECREATION 'ALAE CEMETERY Program Description The `Alae Cemetery provides an affordable and accessible public memorial park to accommodate the burials of the general public regardless of race, color, creed, or financial standing. Program Objectives 1. Conduct maintenance and repair activities. Program Highlights • Provided custodial facility support for the Annual Ireito Hoyo Service. Program Measures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Total Acreage 31.37 42.37 42.37 Acres Developed* 31.37 42.37 42.37 Burials 52 65 65 *Acres Maintained has been changed to Acres Developed Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Number of Positions 4 4 4 Salaries and Wages 155,623.58 159,778 165,544 Operations 10,612.95 9,554 11,404 Equipment 395.83 1 400 800 Program Total 166,632.36 1 169,732 177,748 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Park Caretaker I 2 2 2 Power Mower Operator 2 2 2 Total 4 4 4 151 PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAII Program Description The East and West Hawaii Veterans Cemeteries accommodate the local burial needs of Big Island Armed Forces veterans and eligible members. Program Objectives 1. Continue to coordinate development of the East and West Hawaii Veterans Cemeteries with the Veterans Advisory Committee and the Department of Defense. 2. Continue maintenance of cemetery grounds. 3. Assign and record all burials. Program Highlights • Assist in the continual expansion of the West Hawaii Veterans Cemetery. Program Measures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Total Acreage 78.78 78.78 78.78 Acres Developed 13.8 13.8 13.8 Burials 202 167 250 Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Number of Positions 5 5 5 Salaries and Wages 144,885.70 147,196 152,980 Operations 29,243.56 55,960 59,635 Equipment 799.46 800 800 Program Total 1 174,928.72 203,956 213,415 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Equipment O erator II Temp 1 1 1 Park Caretaker 1 3 3 3 Veterans Cemetery Caretaker/EquipCaretaker/Equip Operator 1 1 1 Total 1 5 5 5 152 PARKS & RECREATION RURAL CEMETERIES Program Description The Parks Maintenance Division ensures that the grounds and facilities of cemeteries in Hamakua, Kohala, and Kona are properly maintained. Program Objectives 1. Continue maintenance of cemetery grounds. 2. Assign and record all burials. Program Highlights None. Program Measures HI 153 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Cemeteries 52 7 52 North Hilo/Hamakua District: Honoka`a, Kukuihaele, Kuka`iau, Lau ahoehoe 8 4 8 North/South Kohala District: Hawi, Waimea 18 2 18 North/South Kona District: Keo u, Na'alehu 26 2 26 HI 153 PARKS & RECREATION HAWAII COUNTY BAND Program Description The Hawaii County Band was established in 1883 and has provided music for parades, concerts, festivals, ceremonies, and other special events throughout the entire Big Island for the past 131 years. Presently, the Hawaii County Band performs as a representative of the County of Hawaii and continues to enhance events throughout all districts of the island by providing entertaining and appropriate music. The band also serves as a musical resource for the County and State of Hawaii. Program Objectives 1. Provide musical services for the island residents and visitors by working with community organizations and providing 40 musical services annually (e.g. parades, ceremonies, festivals, concerts and special events). 2. Provide 12 monthly Mo`oheau Bandstand concerts that are entertaining, educational, musically challenging, and historically significant. 3. Feature at least two young musicians as soloists at the April or May Mo`oheau Bandstand Concert, which provides musically educating opportunities for the young people of the County of Hawaii, annually. 4. Introduce 20 new musical pieces per year to provide musical challenges to the band members. Program Highlights • Provided 49 performance services during fiscal year 2013-2014. • 12 monthly Mo`oheau Bandstand Concerts (100 year tradition). All were well attended and well received by the crowd. • Annual April/May Mo`oheau Bandstand Concert featured high school students as soloists • July 4th Mo`oheau Bandstand Concert in conjunction with the Hilo Jaycees Fireworks Display • Participated in Veterans ceremonies (Veterans Day, Club 100, Korean War and Memorial Day) 154 PARKS & RECREATION HAWAII COUNTY BAND Program Highlights (continued) • Participated in various parades throughout the island (Volcano Independence Day, Na'alehu Independence Day, Waimea Aloha Festival, Kona Coffee Festival, Hilo Christmas Parade, International Festival Parade, Pahoa Christmas Parade and Merrie Monarch Parade). • Participated in various civic events (Portuguese Day, Kamehameha Day Lei Draping Ceremony and Pana`ewa Zoo's Tiger's birthday). Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Performance Services 49 40 40 Rehearsals 95 95 95 Estimated Attendance 3274.84 4,075 4,075 20 Parades 50,000 50,000 50,000 5 Ceremonies 3,000 3,000 3,000 22 Concerts 5,000 5,000 5,000 8 Special Events 5,000 5,000 5,000 Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 40 40 40 Salaries and Wages 165,062.58 223,529 224,663 Operations 3274.84 4,075 4,075 Program Total 1 168,337.42 227,604 1 228,738 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Band Director 1 1 1 Assistant Band Director (Hrly) 1 I 1 Musician I (Hrly) 4 4 4 Musician 11 (Hrly) 7 7 7 Musician III (Hrly) 10 10 10 Musician IV (Hrly) 9 9 9 Musician V (Hrly) 8 8 8 Total 40 40 40 Note: All positions are part-time with the exception of the Band Director. 155 PARKS & RECREATION WEST HAWAII BAND Program Description The West Hawaii Band provides music for parades, ceremonies and other events, principally in the Hamakua, Kohala and Kona districts, to support and inspire traditional and emerging cultural, charitable, educational, recreational and economic activities, and provides musical enjoyment and satisfaction for residents and visitors of diverse ages and backgrounds, through performance and rehearsal. Program Objectives 1. Provide musical services for island residents and visitors by working with community organizations and providing 20 — 25 musical services annually. ( eg. Parades, ceremonies, festivals, concerts, and special events) 2. Provide six concerts that are entertaining, educational, musically challenging and historically significant. 3. Feature a young musician as soloist at the March or May monthly concert, to provide music education opportunities for the young musicians of Hawaii County. 4. Introduce 20 new pieces per year to provide musical challenges for the band. Program Highlights 1. The West Hawaii Band provided 30 performance services through its collaboration with organizations such as the Hawaii International Billfish Tournament, Daughters of Hawaii, Hualalai Regency, Ironman Corporation, Kailua-Kona Parades Organization Merrie Monarch's Glee Club, Hawaii Island HIV/AIDS Foundation, Halau Hula Na Pua U'i O Hawaii, the West Hawaii Dance Theater and various Veteran's Associations. 2. The West Hawaii Band performed 12 monthly concerts for its monthly series at Hale Halawai. Each composition was announced and accompanied by a short educational and entertaining description of the style of music and its composer. Selections were made for each concert from several genres including the Classical concert band library, the traditional march, jazz and popular, Broadway musicals, Hawaiian and challenging orchestra arrangements for concert band The band honors its long history on the Big Island And the significance of the Hawaiian culture in its promotion of classic concert band performance. 3. The West Hawaii Band also performed five concerts for its free semi-monthly series at the Hulihe'e Palace. The Band dressed in period attire from the Kalakaua era and re-enacted the concerts performed on the Palace lanai during the King's time there. 4. The West Hawaii Band's May concert featured the Kealakehe Intermediate School Chorus, a group of 30 plus young singers. 5. The West Hawaii Band has introduced 22 new pieces during the fiscal year; most were performed during the free monthly concerts. 156 PARKS & RECREATION WEST HAWAII BAND Program Measures FY 2013-14 FY 2014-15 FY 2015-16 Actual Budget Estimate Performances 30 25 25 Rehearsals 51 19 45 Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 19 19 19 Salaries and Wages 29,771.93 28,538 28,538 Program Total 29,771.93 28,538 28,538 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Assistant Band Director (Hrly) 1 1 1 Musician I (Hrly) 4 4 4 Musician 1I (Hrly) 7 7 7 Musician III (Hrly) 6 6 6 Musician IV (Hrly) 1 1 1 Total 19 19 19 Note: All positions are part-time. 157 PARKS & RECREATION ADMINISTRATION Program Description The Parks & Recreation Administration provides organizational support services to all the divisions/sections and bands to achieve the development and implementation of the department's mission. Program Objectives 1. Continue to distribute P&R Service survey at all staffed facilities and activities/events conducted by the department. 2. Continue to update information for Divisions and Sections on the County of Hawaii website on a timely basis. 3. Continue implementation of the transition plan for accessibility to public facilities during the fiscal year. 4. Continue implementation of the transition plan for playground safety and accessibility during the fiscal year. 5. Maximize resources by encouraging the "Friends of the Park" program and identify a minimum of five community service projects that focus on maintenance and/or improvements to park facilities. 6. Provide at least one technical job specific training for 50% of administrative staff. Program Highlights CIP Projects Completed in FY 13-14: • Kailua Park New Playground Equipment • Ho`olulu Complex Backstop Repairs • Honoka`a Rodeo Arena Accessibility Improvements • Carvalho Park New Playground Equipment • Pana`ewa Equestrian Center Bleacher Replacement • Honoka`a Gym New Playground • Honoka`a Rodeo Arena Covered Bleachers Facility • Kolekole Gulch Park Septic System Upgrade • Na`alehu Park — Demolition of Cottage • Laupahoehoe Senior Center Accessibility Improvement • A.J. Watt Gym New Playground • University Heights Park Accessibility Improvements • Yano Hall at Greenwell Park Re -roofing and Repairs 158 PARKS & RECREATION ADMINISTRATION Program Highlights (continued) In -House Projects: • Carlsmith pavilion re -roofed • Honoka`a Makai ball field dugouts re -roof and concrete dugout benches repaired • Honoka`a Mauka, Makai concession/service building metal roofing overhang section replaced • Housing bottom concrete floor floated level laminate floor covering installed and service counter constructed and installed • Kanaka'ole under -bleacher storage facility constructed • Kawananakoa bird -control screens designed, fabricated and installed • Laupahoehoe Point Pavilion 1 Men's and Women's restroom partitions demolished and reconstructed BBQ framing, roof demolished and reconstructed • Lyman's, Kona beach shower constructed • Supervisors offices construction completed, including countertops, cabinets and bulletin boards • Triathlon ocean access desk fabricated • Yano Hall kitchen complete renovation/upgrade • Zoo existing building converted to reptile enclosure/display Volunteer Projects: • Wong Stadium re -sodding of ball field • Pana`ewa Zoo landscaping of sign • Laupahoehoe tsunami display • Mo`oheau Bus Terminal bulletin board and bicycle rack • Old Kona Airport — Kailua tennis courts resurfacing 159 PARKS & RECREATION ADMINISTRATION Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Camping Permits Issued 4,261 5,000 5,000 Pavilion Permits Issued 2,708 3,000 3,000 No of Completed Service Surveys 17 2,000 2,000 Surveys Rating Quality of Service as Satisfactory or eater 100% 85% 85% Surveys Rating Facilities as Adequately Maintained 82.3% 85% 85% Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 24 25 25 Salaries and Wages 1,179,367.49 1,301,981 1,358,002 Operations 396,014.88 907,445 904,850 Equipment 38,598 52,400 2,295 Program Total 1,613,980.37 2,261,826 2,265,847 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Parks & Recreation Director 1 1 1 Deputy Parks & Recreation Director 1 I I Account Clerk 3 3 3 Accountant I 2 2 2 Accountant IV - - 1 Architectural Drafting Tech I 1 1 1 Architectural Drafting Tech 11 1 1 1 Business Manager 1 1 1 Clerk I1 1 1 1 Clerk III 2 2 1 Department Contracts Assistant 1 I 1 Human Resources Assistant 1 1 1 Human Resources Program Specialist 1 1 1 Human Resources Technician I I 1 1 Park Planner 1 1 1 Park Projects Manager 4 4 4 Private Secretary 1 1 1 Projects Administrator * - 1 1 Student Helper I I 1 1 Total 24 25 25 160 PARKS & RECREATION PARKS MAINTENANCE Program Description The Parks Maintenance Division maintains neighborhood parks, beach parks, playgrounds, ball fields, and other recreational facilities; undertakes construction, repairs and renovation projects for buildings, equipment and grounds; operates a plant nursery to support landscaping and beautification projects; operates a storeroom for departmental maintenance supplies. Program Objectives 1. Maintain completion range of approximately 2,500 work orders on an annual basis. 2. Undertake two parks improvements projects per district, one of which involves a community group. 3. Monitor complaints filed for strategic planning purposes for maintenance and services improvements. • Record type, number, district, etc. of complaints and implement necessary maintenance procedures, standards, training, discipline, etc. for corrections. • Make annual inspections of facilities with responsible supervisor. (9 districts) Analyze and discuss methods of improvements. 4. Provide for safe facilities and grounds. • Conduct safety inspections of P & R facilities: Weekly by district supervisors (52 per supervisor = 468 total inspections/year). Monthly by the Park Superintendent. 5. Provide for a safe working environment. • Participate with department safety committee and discuss and evaluate accident reports. • Correct any hazardous conditions or practices. • Provide a minimum of one safety instructional sessions per crew each month. • Review and upgrade Park Maintenance Safety and Health Programs. 161 PARKS & RECREATION PARKS MAINTENANCE Program Highlights • Park Maintenance — Beautification and Improvement Projects During FY 2013-14, Park Maintenance District Supervisors were directed to initiate park improvement projects via their maintenance staffs and various community organizations and volunteers. Park improvement projects are defined as all types of tasks, other than normal daily maintenance work, that enhance the conditions or aesthetics of parks. Examples include such activities as general clean-ups, tree planting, landscaping, land clearing, painting, major repairs, etc. A total of 122 improvement projects were completed, 68 in-house, 54 by volunteers. The Division will continue to nurture and harbor working relations with various agencies, church organizations, schools, and informal groups as the Division profits greatly from these alliance. • Parks maintenance — Community Involvement and Support During FY 2013-14, the Park Maintenance Division was called upon to assist and support various divisions and organizations in carrying out special events and projects by providing manpower, equipment, and supplies. Special events and projects included- Kam Day Celebration at Coconut Island; Bayfront Fourth of July festivities; Community Players Association at Kalakaua Park; Bayfront Canoe Races; Heart Association Run at Lili`uokalani Park; Ho`olaule`a- Downtown Hilo; Hawaii County Fair at Hoolulu Complex; Veterans and Memorial Day Ceremonies at Veterans Cemeteries; Ireito Memorial Services at `Alae Cemetery; Kam Day Parade - North Kohala; Various softball tournaments; the Cherry Blossom Festival- Waimea; Merrie Monarch- Hilo; Iron Man- Kona • Park Maintenance — Safety Initiatives To ensure the safety of park patrons, as well as Park Maintenance personnel, District Park Maintenance Supervisors collectively conducted a grand total of 468 weekly safety inspections of their respective inventory of facilities during FY 2013-14. As well, the Superintendent of Park Maintenance and the District Superintendent of West Hawaii conducted numerous unannounced safety audits in all seven districts. During all inspections, deficiencies in prescribed standard of cleanliness, sanitation, physical facilities maintenance, and safety were noted and corrective action taken. Emphasis was also placed on employee safety training. Each supervisor was instructed to conduct a minimum of one training session per month. In total, the Division collectively conducted 168+ safety training classes, covering a myriad of HIOSH and site-specific safety topics. 162 PARKS & RECREATION PARKS MAINTENANCE Program Measures Facilities Maintained: FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Beach Parks 39 38 39 Parks & Playgrounds 55 55 57 #2 and #3 Gyms & Recreation Centers 31 32 32 Swimming Pools 9 9 9 Tennis Facilities 20 20 20 Other Facilities 42 42 43 #4 Complaints Received 24 35 35 Beautification Projects 122 100 100 Work Orders Completed 2,329 2,500 2,500 Training Sessions 168 170 170 [#1] Kohanaiki BP and O'oma Beach Parks came online FY 2013-14 [#2] Mauna Kea Recreation AREA came online Summer of FY 2014-15 [#3] Pahoa District Park scheduled to come online fall of FY 2015-16 [#4] N. Kohala Senior Center came online FY 2013-14 Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 146 153 153 Salaries and Wages 4,729,782.13 5,449,031 5,679,980 Operations 2,914,371.07 3,260,408 3,482,188 Equipment 82,787.58 237,050 19,050 Program Total 7,726,940.78 8,946,489 9,181,218 PARKS & RECREATION PARKS MAINTENANCE Personnel Position Summary Position Title FY 2013-14 FY 2014-15 FY 2015-16 Building & Grounds Utility Worker Authorized 2 Authorized Reguest Building & Grounds Utility Worker - Tem _ 2 2 5 Building Maintenance Helper — Tem 2 _ 2 Building Maintenance Worker 3 3 Building BuildingMaintenance Worker- Tem 1 1 3- 3— 1 Building Repair and Maintenance Su ervisor 1 I 1 Ca enter -Cabinet Maker 2 2 Clerk II 1 1 2 Custodian/Groundskeeper I 4 1 Electrical Pump -Mechanical Electrician 2 6 1 5 1 Electronic Equipment Re airer Equipment O erator I - 1 1 1 1 I Equipment O erator II 6 6 Equipment O erator II- Ternp 2 2 6 Laborer II 6 6 2 Laborer II- Tem 1 3 6 Lead Carpenter -Cabinet Maker 1 1 3 1 Lead Electronic Equipment Re airer Lead Maintenance Electrician 1 Lead Plumber 1 t 1 Mechanical Repair Welding Supervisor I 1 1 Mechanical Repairer- Tem 1 1 1 Mechanical Repairer -Welder 3 3 Park Bldg & Grounds Maintenance Supervisor I _ 3 Park Caretaker I 53 58 58 Park Caretaker I — 2/5T 1 1 1 Park Caretaker I — 3/5T 1 1 1 Park Caretaker II 5 5 5 Park Caretaker III 1 1 1 Park Caretaker III — Tem I _ Park Construction & Maintenance —Supervisor 1 Park Facilities Refuse Collector 3 1 3 1 Park Maintenance Supervisor 1 1 2 3 Park Maintenance Supervisor II 3 3 2 Park Maintenance Supervisor III 1 1 3 1 Park Maintenance Supervisor IV 2 Park Maintenance Supervisor V - 1 1 1 1 Parks District Superintendent 1 1 1 Plumber 2 2 2 Power Mower Operator 6 2 Power Mower Operator- Ternp 1 1 2 1 Senior Account Clerk 1 1 1 Storekeeper 1 1 1 164 PARKS & RECREATION PARKS MAINTENANCE Personnel Position Summary (continued) Superintendent of Park Maintenance 1 1 1 Tractor Mower Operator 8 7 6 Tractor Mower Operator- Temp, 1 1 1 Tree Trimmer 3 3 2 Tree Trimmer — Temp 1 0 0 Tree Trimmer -Equipment Operator I1 1 1 1 Tree Trimmer -Heavy Truck Driver 1 1 1 Tree Trimming Crew Supervisor 1 1 1 Tree Trimming — Park Maintenance Supervisor 1 1 1 Total 146 153 153 [#5]Park Maintenance created and implemented a new 4 -person Floor and Fence Crew in FY 2014-15. All carry the position description of Building and Grounds Utility Workers. 165 PARKS & RECREATION RECREATION Program Description The Recreation Division plans, conducts, arranges or promotes organized recreation, athletics, crafts and other leisure time activities for all age groups at recreation centers and facilities throughout the County of Hawaii. Program Objectives 1. Provide introductory instruction in all recreational facilities in at least four of the following Athletic Activities (basketball, baseball, volleyball, track and field, tennis, flag football, badminton) for children and adults, one or more in each respective season (i.e. Fall — basketball; Winter — baseball and track/field; Spring — volleyball; summer — tennis/Physical Fitness). 2. Provide at least eight arts and craft activities for children and adults in all recreational facilities (i.e. Fall — Halloween/Thanksgiving/Christmas craft activities; Winter — Valentines/St. Patrick/Easter activities; Multi -media crafts etc.). 3. Maintain a safe facility, free of hazards for all activities, patrons and employees by conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi- annual basis. 4. Plan, organize and implement a minimum of two district -wide events in each respective district that is responsive to the respective community's needs and interests (i.e. Hilo District — The Biggest Easter Egg Celebration; Hamakua District — Hamakua Fun Day; etc.). 5. Develop a minimum of six partnerships with other recreation providers as well as community organizations to maximize service and activities to the public (i.e. summer camping program in partnership with the YMCA). 6. Plan, organize and implement a minimum of two Island wide special events. (i.e. keiki triathlon, age group and exponent track meets, winter basketball tournament, etc.) 166 PARKS & RECREATION RECREATION Program Highlights 2013 OHANA SHORELINE FISHING TOURNAMENT: Our O`hana Shoreline Fishing Tournament continues to be an outstanding program bringing families of all age groups together doing one of Hawai`i's favorite activity, shoreline fishing. We had more than 350 participants registered for this tournament. The start of the three day tournament was Friday, August 16th, culminating with the weigh-in and awarding of prizes at the Honoka`a Gymnasium on Sunday, August 18th, from 12:00 noon to 1:30 p.m. Donations for the prizes were received from businesses throughout Hawaii and the mainland, and other prizes were purchased with the registration fees collected. INAUGURAL JIMMY YAGI SUMMER HOOPS BASKETBALL CAMP: Named in honor of the former University of Hawaii at Hilo basketball coach who helped guide the Vulcans Hawaii Basketball School for 37 years, Stanley Costales Waiakea Uka Gym Basketball Clinic for 13 years, and other numerous clinics in Hilo and island wide. This basketball hoops camp for boys and girls ages 9 to 17 years old, was held July 31 thru August 3, 2013 at the Afook-Chinen Civic Auditorium and Pana'ewa Play Courts. Lead clinician Bill O'Rear, former UHH star and present Hall of Fame inductee with other guest clinicians helped coach the 136 participants of the four day basketball hoops camp. CANDYLAND IN WEST HAWAII: On October 31, 2013, a non-traditional Halloween event was held at the Kailua Park where approximately 6,000 youngsters, parents and other family members were in attendance. This popular annual event is co-sponsored with Solid Rock Ministries along with our West Hawaii staff. HALLOWEEN PROGRAM AT THE PRINCE KUHIO PLAZA: In partnership with the Prince Kuhio Plaza, Mall Merchants, Hilo High School and Waiakea High School Key Clubs, a safe and fun Halloween program was provided to over 800 youths, 12 years old and under at the Plaza on Saturday, October 26, 2013. Activities included a costume parade, picture taking, arts & crafts activities, Halloween coloring contest, carnival games, etc. The highlight of the night for the children was the "Trick -or -Treat" to various mall merchants for candies and treats. 2nd KEIKI TRIATHLON: The 2° annual Keiki Triathlon was held in conjunction with the Mayor's Health Fest at Maka`eo Park (Old Kona Airport) in Kailua-Kona on October 19, 2013. Boys and girls in three different age groups, 9-10, 11-12 and 13-14 years old participated in three events just like an actual marathon, swimming at KCAC pool, bicycling and running. 167 PARKS & RECREATION RECREATION Program Highlights (continued) 33rd ANNUAL WINTER BASKETBALL CLASSIC & KEVIN KAI`EA PAVEL SKILLS CHALLENGE: In partnership with the Hawaii Isle Police Activities League (HI -PAL) the 33`d Annual Winter Basketball Classic was held on December 26-29, 2013, at various East Hawaii gyms with participating teams from this island and throughout the state. This tournament was open to all boys & girls, ages 6-14 years old, with seven youth team categories, including an 8 years & under category. The Kevin Kai`ea Pavel Skills Challenge and dinner banquet was held at the Afook-Chinen Civic Auditorium. TRACK & FIELD: The Age Group Track meet was held on February 8, 2014, and the Exponent Track Meet was held on February 22, 2014. Both of these meets were held simultaneously at the Kea`au and Konawaena High School track ovals on both of these dates. The exponent meet which is a little different from the age group meet allows a child with a smaller physical stature of a certain age an opportunity to compete against other participants with similar physical stature. Combined there were over 1,000 youngsters participating in each meet for East and West Hawaii . Medals were given to all 1St — 3`d place winners in both the Age Group and Exponent track and field events. HERSHEY TRACK & FIELD: The 2014 Hershey track and field meet was held in West Hawaii on March 8, 2014, at the Konawaena High School Track Oval. We had a total of 200 participants taking part in this event. Sponsoring this annual event is the Hershey Corporation, National and Recreation Park Association, Hawaii Recreation and Park Society, and Mauna Loa Macadamia Nut Corporation. Award ribbons were awarded to all participants that placed from 1St -8th place. One of our local youth Taylor Sullivan was selected to join the regional team and was able to compete in Hershey, Pennsylvania for the National Meet. She was selected from among 450 other participants to receive the annual Hershey $2,000 scholarship award for college, the first time in nearly four decades that the scholarship went to a Hawaii participant. 168 PARKS & RECREATION RECREATION Program Highlights (continued) 21St ANNUAL BIGGEST EASTER EGG HUNT: The 21 St Annual Biggest Easter Egg Hunt was held on Friday, April 18, 2014, at the Ho'olulu Complex Wong Stadium with over a thousand people of all ages in attendance. Helping the Hilo District Recreation staff with the success of this annual event were our co-sponsors the Hilo Jaycees, Hilo High and Waiakea High School Key Clubs, Hilo Intermediate and Waiakea Intermediate Builders Clubs, Hawai'i County Police and Fire Departments, County Prosecutor's Office, East Hawaii Kiwanis, and Men of Pa'a. The Easter egg hunt was open to children ages 3-4 years old and 5-12 years old. Inside the thousands of plastic eggs scattered throughout the grassy field were candies or prizes. Keiki Special Events included picture taking with the Easter Bunny, milk drinking and ice cream eating contests, egg fights, keiki I.D. and Easter crafts. Program Measures Program/Events FY 2013-14 Countywide Participants Actual FY 2014-15 Countywide Participants Budget FY 2015-16 Countywide Participants Estimate Instructional Sports Program (Baseball, Softball, Basketball, Floor Hockey, Pickle Ball, Volleyball, Tennis, Track & Field, Croquette) 1,959,242 1,758,000 1,988,000 Arts & Crafts 32,353 40,000 33,000 Organized P&R Sports Games/Clinics (Baseball, Basketball, Volleyball) 900,982 817,500 900,000 Music and Dance 79,293 90,000 85,000 Drama, Storytelling, Puppetry 14,502 19,000 16,000 Physical Fitness/Aerobic for Tots to Senior Citizens 201,201 218,600 205,000 Outdoor/Nature Activities/Hiking Programs 22,839 47,000 25,000 Special Events* 144,671 300,000 148,000 TOTAL 3,355,083 3,290,100 3,400,000 Persons Utilizing Facilities — Total 3,446,055 3,300,000 3,500,000 169 PARKS & RECREATION RECREATION Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 45 45 46 Salaries and Wages 1,814,849.38 2,005,403 2,060,277 Operations 678,412.54 929,615 851,911 Equipment 66,834.54 10,500 100 Program Total 2,560,096.46 2,945,518 2,912,288 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Clerk II 1 1 1 Clerk III 1 1 1 Recreation Administrator 1 1 1 Recreation Director II 23 22 22 Recreation Director II — 1/2T 1 1 1 Recreation Director IV 4 4 4 Recreation Specialist II 2 2 2 Recreation Technician 11 2 3 3 Recreation Technician II — 1/2T 3 3 3 Recreation Technician III 1 2 2 Recreation Technician III — 1/2T 3 3 3 Recreation Technician III — 2/5T 1 1 1 Recreation Technician III — 3/4T 1 1 1 Senior Account Clerk 1 I 1 Total 45 46 46 170 PARKS & RECREATION SUMMER AND INTER -SESSION PROGRAM Program Description The Summer and Inter -Session Program provides for the County of Hawai`i's elementary school children, a five to six week, diversified recreational program, including team sports, games, arts and crafts, drama, music, dance, etc. highlighted with excursions and enrichment activities. Program Objectives 1. Conduct a minimum of 20 Summer Fun programs island -wide. 2. Continue to conduct longer programs hours at majority of the sites. 3. Work in partnership with the Department of Education Child Nutrition Program and vendors with county meal contracts to sponsor free lunch programs for all summer fun sites that qualify and meet the requirements for this program. 4. Supplement the regular Summer Fun program with various enrichment -type programs for those willing to pay the higher fee: • Develop and implement a teen -scene program at the Pu`u`eo Community Center in East Hawaii, teaching life's skills with emphasis on leadership training. This will run for six weeks from 8 a.m. to 3 p.m., targeting teens 12 — 17 years old. 5. Develop a minimum of two Winter Intersession programs island -wide. 6. Integrate children with disabilities into the summer and inter -session programs wherever possible, through the assistance of the Recreation Specialist II. 171 PARKS & RECREATION SUMMER AND INTER -SESSION PROGRAM Program Highlights WINTER INTERSESSION PROGRAM: During the two week Department of Education Winter Break from December 23, 2013 - January 3, 2014, we had two sites in the Hilo District that offered programs from 8:00 am - 3:00 pm. The two sites that offered the program were the Stanley Costales Waiakea Uka Gym with 30 children and Wainaku Gym with 22 children. Other sites throughout the island adjusted their work hours to better service the children in their communities instead of having a structured program. SUMMER FUN PROGRAM: The 2014 Summer Fun program was a six week program from June 9 thru July 18, 2014, and offered a variety of fun -filled activities and excursions to beaches, movies, etc. for the children. This year we had a total of 23 sites offering the Summer Fun program island wide with 1,332 children registered. Andrews Gym and Stanley Costales Waiakea Uka Gym offered 8:00 am - 5:00 pm programs both of which reached their maximum enrollment limit of children. All other sites offered summer programs from 8:00 am - 3:00 pm or 8:00 am - 2:00 pm. A total of 18 Summer Fun sites qualified for the USDA Summer Food Service lunch program with a total of 14,787 lunches served. The lunches were provided by vendor Kona Pacific Public Charter School for West Hawaii and vendor HCEOC for East Hawai' i. 172 PARKS & RECREATION SUMMER AND INTER -SESSION PROGRAM Program Measures PROJECTED SITES/POTENTIAL ENROLLMENT INCLUDING SUMMER/INTER- SESSION/AFTERNOON PROGRAMS Districts FY 2013-14 FY 2014-15 Actual Budget FY 2015-16 Estimate Persons Served — Summer Fun/Intersession 1,870 2,050 2,050 PROJECTED SITES/POTENTIAL ENROLLMENT INCLUDING SUMMER/INTER- SESSION/AFTERNOON PROGRAMS Districts Regular Summer Fun Sites Enrich- ment Prog Summer Teen Fun Prog Acad Aquatic Enrich- ment Prog After- noon Prog Leader ship Camp Special Inter- Events Sessions Total Sites Total Children Hilo 6 2 1 1 2 12 825 Puna/Ka`u 6 - - 6 225 Hamakua 4 4 265 N/S Kona 3 - 3 485 N/S Kohala 3 - - 3 250 TOTAL 22 2 1 1 2 28 2,050 Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Re uest Salaries and Wages* 174,002.20 242,185 242,185 Operations 163,427.90 300,000 300,000 Program Total 337,430.10 542,185 542,185 * Salaries and Wages for seasonally contracted employees. Personnel Position Summary not available. 173 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Description The Ho`olulu Complex assures the safe, sanitary and efficient use of all facilities at the Ho`olulu Complex (Dr. Francis F. C. Wong Stadium, Afook-Chinen Civic Auditorium, Edith Kanaka'ole Multi -Purpose Stadium, Walter Victor Baseball Complex, Aunty Sally Kaleohano's Luau Hale, Butler Building and Hilo Drag Strip). Maximizing the use of all facilities by servicing everyone in an equitable and fair manner, and through careful scheduling and accommodating of: 1. Public requests for private parties and sports activities. 2. Professional or non-profit agencies that promote East Hawaii or island -wide events. 3. School activities and sporting events. 4. Agencies that promote activities for statewide, national or international participants. 5. County and department functions. Program Objectives 1. Provide clean, safe and well-maintained facilities: a. Close each facility once per year for general clean up and minor repairs. b. Pressure wash each facility semi-annually. c. Check on safety hazards daily. d. Clean and sanitize facilities before and after events. e. Work with Safety Committee to have courtesy safety inspection annually. 2. Provide a well -manicured playing surface at all ballfields (Wong Stadium and Walter Victor Baseball Complex): a. Mow lawn weekly, weather permitting. b. Close each ballfield at least one week annually for field renovations. c. Fertilize ballfields annually. 3. Provide training for staff: a. Conduct safety talks on different topics every month. b. Retrain employees on equipment use semi-annually. c. Have supervisors conduct equipment maintenance training and have equipment maintained weekly. d. Provide refresher course on Material Safety Data Sheet annually. 174 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Objectives (continued) 4. Enforce rules and educate sponsors: a. Comply with Federal ADA, State OSHA, County, Department and Complex rules and regulations. b. Revise rules annually. c. Distribute rules with all applications. 5. Work with Hilo Jaycees, Lehua Jaycees, Intake Service, schools and community groups for improvements to the Ho`olulu Complex: a. Complete one major improvement project. b. Do beautification/landscaping project for each facility annually. 6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an estimated 2,400 activities annually. Program Highlights MODERN AMERICAN CIRCUS: The Modern American Circus came to Hilo on October 25-27, 2013 providing family entertainment that included a climbing wall, jumping castle, carnival games, and food. • The following are other major events held at the Ho`olulu Complex: 51St Annual Merrie Monarch Festival Merrie Monarch Keiki Hula Festival Hawaii County Fair — Hilo Jaycees Relay for Life — American Cancer Society Walk for Life — National Multiple Sclerosis Society High School and UHH/HCC Commencements High School (BIIF) Football, Basketball, Softball, & Baseball Games & Playoffs State Pony League Baseball Tournament State Pop Warner Football Championships Haili Invitational Volleyball Tournament HI -PAL Winter Basketball Classic P&R Poi Pounder Baseball Tournament Hilo Slack Key Music Festival Mixed Martial Arts events Roller Derbies Boy Scout Makahiki Plant Shows & Sales Christmas Craft Fairs 175 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Highlights (continued) The Ho`olulu Complex accommodated many more activities and events on a daily basis and was heavily used on weekends. Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Persons Served — Aggregate Total 748,300 720,000 688,000 Activities Accommodated: 3,825 4,700 4,200 Afook-Chinen Auditorium & Butler Building: 378,649.80 381,190 380,790 Revenue Making 134 200 200 No Revenues 83 70 70 Kanakaole Multi -Purpose Stadium: Revenue Making 1,432 2,000 1,520 No Revenues 116 150 125 Wong & Victor Stadiums: Revenue Making 313 310 310 No Revenues 1,168 1,300 1,300 Seven Seas Luau House: Revenue Making 146 240 240 No Revenues 288 270 270 Hilo Drag Strip Revenue Making 56 35 35 No Revenues 89 130 130 Program Expenditures 176 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 17 17 17 Salaries and Wages 556,003.97 637,027 656,623 Operations 378,649.80 381,190 380,790 Equipment 26,362.95 35,500 2,200 Program Total 961,016.72 1,053,717 1,039,613 176 PARKS & RECREATION HO'OLULU PARK COMPLEX Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Account Clerk 1 1 1 Building Maintenance Worker 1 1 1 Facilities Maintenance and Service Worker I 10 10 10 Facilities Maintenance and Service Worker II 3 3 3 Ho`olulu Complex Maintenance Supervisor 1 1 1 Recreation Specialist II 1 1 1 Total 17 17 17 177 PARKS & RECREATION AQUATICS Program Description The Aquatics Section develops and initiates water safety operations and programs utilizing training and education of all Aquatic staff. Aquatics promotes water safety to the public by conducting American Red Cross classes in Swimming, Lifeguarding, CPR, AED, First Aid and Basic Water Rescue. It conducts swim competitions for beginners (Novice program) and advanced (open water competitions) swimmers. Aquatics maintains safety services and initiates preventative actions, progressively implementing advanced safety equipment and strategies to meet our goals and act as a resource and consultant on matters relating to water safety on the Island of Hawaii. Program Objectives 1. Provide services at our nine pool facilities with at least two lifeguards on duty daily at Kona Community Aquatics Center (KCAC), Pahoa Pool, and Sparky Kawamoto Swim Stadium. Honoka`a, Laupahoehoe, Kohala, Pahala and Konawaena will have at least one lifeguard on duty seven days a week. NAS pool will have at least one swim instructor/ lifeguard on duty Monday through Friday. 2. Maintain safe and clean facilities, free of hazards for all activities, patrons and employees by maintaining acceptable pool chemical levels, conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi-annual basis. 3. Offer recreational and lap swimming for approximately 850,000 patrons. Offer Learn to Swim and other water related courses to approximately 3,000 patrons and at least eight weeks of Learn to Swim lessons in the summer at all pools. 4. Develop and distribute a quarterly brochure of County of Hawaii pool facilities highlighting recreational and adult lap swimming hours as well as water aerobics, swim lessons, special events, activities and programs. 5. Conduct one American Red Cross Lifeguarding/ First Aid/CPR/AED class at each of our nine pool facilities during the fiscal year. 6. Plan, promote and coordinate five Novice Swim meets serving approximately 350 participants during the August through October 2013 season. 7. Sponsor one open water swim competition. 8. Promote workplace safety for all staff by providing personal protective equipment and safety training on an ongoing basis. 9. Conduct American Red Cross blood borne pathogens training on an annual basis in January or February for the entire division. 10. Develop at least two partnerships with swimming clubs to encourage competitive swimming throughout the island. 178 PARKS & RECREATION AQUATICS Program Highlights LEARN TO SWIM (LTS) The Aquatics section held the last two sessions of Learn to Swim (LTS) at eight pools around the island. Unfortunately, Pahoa pool was under major renovations and did not have LTS. Session C was from July 1-12 and Session D from July 15-16. We had a total of 536 participants for the last two sessions, each session being two weeks long. Breakdown by pool of LTS participants as submitted on the ARC course records: Honoka'a -14 Kawamoto — 51 Kohala — 83 KCAC — 46 Konawaena — 103 Laupahoehoe — 65 NAS — 154 Pahala — 20 27TH ANNUAL RICHARDSON ROUGHWATER SWIM The 27th Annual Richardson Roughwater Swim was held on July 28, 2013. We had a total of 125 swimmers (113 adults, 12 keiki). The threat of tropical storm Flossie may have prevented some swimmers from coming to the race, however, the weather was perfect with calm seas and sunny skies. We had about 30 volunteers to help with everything from check-in, to recording to water safety and more. Most of these volunteers come back every year and without them this race would not be possible. NOVICE SWIM SEASON The novice swim season started on August 12, 2013. We had a total of 309 swimmers from all nine pools. Pahoa held their registration on August 28, 2013, due pool renovations not being completed prior to the start of the season and only missed one meet. The first meet was held in Kona on August 24, 2013 at KCAC. The Novice Swim Championships were held at Pahoa Pool on October 26, 2013. RE -OPENING OF THE PAHOA POOL After months of renovations the Pahoa Pool was re -opened on August 26, 2013. The Puna community was thrilled to have their pool back in operation. Attendance skyrocketed and our staff was a little overwhelmed at first, but as always with help from our Recreation Specialist Terry Miura we survived. With the pool renovations complete, we noticed less closures compared to the past. Pool closures are still a problem for some of our other pools. With the new equipment in place the pool is running very efficiently. 179 PARKS & RECREATION AQUATICS Program Highlights (Continued) GET THE DRIFT & BAG IT Get the Drift & Bag It campaign started on September 21, 2013 and ran through October, 2013. Our Recreation Specialist Terry Miura started by sending out information and signup flyers to groups and schools. Once the groups and sites were identified, she prepared the trash bags, gloves, data cards and clean-up information for them. A total of 889 volunteers picked up over 4,312 of marine debris at about 26 sites around Hawai'i Island. IN-SERVICE TRAINING FOR WATER AEROBICS Water aerobics in-service training was held on October 17, 2013. Sr. Lifeguard from Pahala Pool, Alejandra Flores instructed the training. Alex provided training material and information she learned as a water aerobics instructor on the mainland. All Sr. Lifeguards received the Aquatic Fitness Professional Manual and DVD's to help them with their programs. Staff got to practice the new exercises and terminology. We believe that this workshop will help our staff in providing a more structured program that will be beneficial to all participants. 180 PARKS & RECREATION AQUATICS Program Measures 181 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Swimming Pools 9 9 9 Persons Served at Pools 845,561 850,000 850,000 Novice Meets/Participants 5/309 5/350 5/400 Learn to Swim (participants) 1,085 2,600 2,000 Classes at Richardson Ocean Park (participants) 1,985 2,700 2,700 181 PARKS & RECREATION AQUATICS Pool Attendance Location Total Count 2011-12 Total Count 2012-13 Total Count 2013-14 Honoka`a 36,551 29,170 22,823 Kawamoto 137,267 147,149 186,226 Kohala 29,808 41,953 32,687 Konawaena 38,029 46,446 49,246 Lau ahoehoe 25,469 38,860 40,974 NAS * 39,033 61,798 55,238 Pahala 24,038 21,862 15,754 Pahoa 142,810 69,684 136,241 Kona Community Aquatic Center 299,287 307,764 306,372 Total 772,292 764,686 845,561 * Pool closed on weekends Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 52 52 51 Salaries and Wages 1,276,484.43 1,417,055 1,418,539 Operations 956,496.65 1,040,477 1,040,477 Equipment 9,706.30 8,200 8,200 Program Total 2,242,687.38 2,465,732 2,467,216 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Account Clerk 1 1 Aquatic Pool Manager 1 1 I Pool Lifeguard 13 12 13 Pool Lifeguard 1/2T 3 4 4 Pool Lifeguard 1/2T Temp 6 6 6 Pool Lifeguard 3/5T 5 5 5 Recreation Specialist I 1 1 1 Senior Pool Lifeguard 9 9 9 Swimming Instructor 1 1 - Swimming Instructor 1/2T Temp 1 3 3 Swimming Instructor Temp 5 3 3 Swimming Pool Custodian 3 3 3 Swimming Pool Custodian 1/2T 3 3 3 Total 1 52 52 51 182 PARKS & RECREATION CULTURE & EDUCATION Program Description The Culture & Community Arts Section promotes, perpetuates and encourages activities and programs in culture, art, history and the humanities. Program Objectives 1. Provide 97 workshops and classroom instructions in various disciplines, music, dance, drama, arts, crafts, and natural sciences at established sites Countywide. 2. Develop and conduct at least one Cultural/Community event per quarter to preserve ethnic traditions and heritage, encourage craftsmanship and cottage industry. 3. Market programs by securing community involvement and financial support through six partnerships/sponsorships. 4. Advertise and promote the Cultural & Community Arts programs and activities through our quarterly "Arts Visions" newsletter and media such as radio, television, periodicals and newspapers. Program Highlights 1. Fourth of July Fest- Blast 2013 2. First Pau Hana Pa'ina Event 3. 2013 Queen Lili'uokalani Festival 4. East Hawaii Mayor's Health Fest 2013 5. Peace Festival 2013 6. Merrie Monarch Keiki Hula Competition 7. Moku O Keawe International Hula Festival 8. Christmas Wreath Exhibition at Aupuni Center 9. "The Magic of Christmas" Festivities 10. 2013 Waimea Cherry Blossom Heritage Festival 11. Chinese New Year's Celebration 2014 Contest 183 PARKS & RECREATION CULTURE & EDUCATION Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Classes/Workshops (Countywide) 145 97 97 East Hawaii 132 55 55 West Hawaii 13 42 42 Participants in Classes/Workshops (Countywide) 1290 1400 1400 East Hawaii 1147 810 810 West Hawaii 143 590 590 Total Participants Served Countywide 70250 16000 16000 East Hawaii 45188 9700 9700 West Hawaii 25062 6300 6300 Number of Festivals/Major Events 10 8 8 Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 3 3 3 Salaries and Wages 180,863.47 200,205 201,952 Operations 96,280.79 89,315 89,315 Equipment 1,928.16 50 50 Program Total 1 279,072.42 289,570 291,317 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Culture and Education Administrator 1 1 1 Culture and Education Technician 1 1 1 Recreation Specialist I I 1 1 Total 1 3 3 3 184 PARKS & RECREATION ELDERLY ACTIVITIES Program Description EAD Administration The Elderly Activities Division's (EAD) Administration oversees six programs: RSVP, Coordinated Services, Senior Employment, Nutrition, Recreation and Special Programs. The Division provides comprehensive and coordinated services for older individuals, which promote maximum independence, optimum health, personal dignity and self - enrichment. EAD staff offers older adults 55 years and older many educational and recreational choices, various opportunities and services to enhance their quality of life, such as employment, volunteer opportunities, transportation, escort, information and assistance, in-home services (chore, personal care), recreational activities, congregate meals and home -delivered meals and island -wide, statewide, national and international activities (Kupuna Hula, bowling, softball, health fair, etc.). EAD Recreation The Elderly Recreation Services (ERS) provides comprehensive recreational, educational, health related and leisure activities for older adults 55 years and older, which promote maximum independence, optimum health, personal dignity and self -enrichment. ERS staff provide and promote active and passive recreational, cultural, leisure opportunities, special interest programs, island -wide, statewide events which help to maintain independence, quality of life and dignity to older adults. Services are provided by four program directors to provide recreational services at 25 senior centers (island - wide), including district wide activities and recreational, educational, and health-related classes. EAD Special Programs The Special Programs branch provides individuals 55 years and older with a variety of special events such as recreational, sports (golf, softball), health (Wellness fair), leisure time, performing arts (Kupuna Hula), and other support services countywide, as well as senior participating in state/national/international events. 185 PARKS & RECREATION ELDERLY ACTIVITIES Program Objectives EAD Administration The division will provide and/or facilitate a wide array of services and opportunities and evaluate the quality of services provided by: Coordinating a service delivery system that addresses the needs and interests of older adults by providing comprehensive and coordinated services, represented by the division's six major programs, for over 9,909 seniors annually and conducting an annual evaluation on each program. The division will pursue the help from persons and groups to improve and maintain P&R facilities and enhance programs/services/activities by: 2. Maintaining the EAD Advisory Council made up of representatives from the 25 senior citizen clubs, 15 nutrition sites and the RSVP Advisory Council by conducting at least one general meeting in January and six district meetings in July of each fiscal year servicing 40 presidents/chairpersons island -wide. The division will provide regular facilities and safety inspections and training for staff by: 3. Maintaining an EAD Safety Committee with at least one representative of each program meeting quarterly to enforce safety procedures, improve unsafe conditions affecting staff and seniors and give feedback to the department safety committee, as needed, and conduct a safety on-site evaluation semi-annually (January and July) of 32 senior center facilities and conduct safety evaluations/training for 50 EAD staff by June 30, 2015. In order to keep the public informed of its activities the division will: 4. Produce at least one "Video Highlights" of the division's activities annually. Maintain the division's Kupuna News magazine by providing information on all EAD program activities and printing at least 3,300 copies for distribution to over 200 organizations three times annually. 186 PARKS & RECREATION ELDERLY ACTIVITIES Program Objectives (continued) EAD Recreation 1. Provide and promote active and passive recreational, cultural and leisure opportunities to 2,500 unduplicated individuals 55 years and older at 25 senior centers island -wide by June 30, 2015. 2. Serve 2,000 older adults in recreational, educational, health-related and cultural classes at 25 senior centers by June 30, 2015. 3. Provide at least ten district wide activities for a total of 1,500 older adults in Puna/Ka`u, North and South Hilo, North and South Kona, North and South Kohala, and Hamakua by June 30, 2015. EAD Special Program 1. Provide at least five countywide/state/national/international events for 1,850 older adults by June 30, 2015. 2. Serve a total of 750 older adults in at least three countywide special events and serve 800 older adults in one statewide event by June 30, 2015. 3. Provide one cultural event for 300 older individuals on a county/state/international level that will attract a total of 1,200 attendees by June 30, 2015. Program Highlights • Three RSVP recognition luncheons in Hilo and Kona honoring over 1,406 volunteers, logging 110,649 hours island -wide along with the 158 volunteer stations. • Hawai'i State Senior Karaoke Revue with 275 people and 33 singers attended/participated at the Sangha Hall in Hilo. • The Big Island Senior Golf Tournament, sponsored by Big Island Candies, with 144 golfers participated. • Big Island Senior Stars Talent Show showcased talented seniors from around the island, with 320 seniors in attendance. • Acquired the Kohala Judiciary Courthouse to utilize for the seniors and establish a community center for rental. • Scheduled a wide variety of classes (educational, recreational, cultural and health) island -wide for over 3,506 seniors yearly. • CSE staff completed 2,206 referrals for seniors who needed services/benefits such as, supplemental security income, Medicare, Medicaid, tax assistance, food stamps, transportation, etc. • CSE staff provided 5,576 chore service hours to the qualified seniors. 187 PARKS & RECREATION ELDERLY ACTIVITIES • Arranged seven EAD Senior Advisory Council meetings in January & July for 40 club presidents and representatives along with EAD staff to discuss senior activities/services/concerns • 56 individuals with disabilities under 60 years were provided transportation services island -wide and accomplished 1,346 trips. • Scheduled the 2014 Kupuna Softball League games and County tournaments with over 425 players and 25 teams participating. Teams also participated in the 38th Annual State Tournament in Oahu and the Mayors Cup in Kailua- Kona with 532 players. • Coordinated the 31St Annual Kupuna Hula Festival which involved a total of participants, 19 halau, 338 performers and a crowd of over 1,200 during the two-day event in Kona at the Sheraton Kona Resort & Spa at Keauhou Bay, September 11 - 12, 2013. • The FHB Primetime Wellness Fair was held on October 4, 2013 at the Sheraton Kona Resort & Spa at Keauhou Bay that offered 44 health information and services with 534 in attendance. • The RSVP program supported four successful Blood Bank Community Drives. Two in East Hawaii and two in West Hawaii. • Elderly Recreation Program's nine district events serving 1,617 seniors • Fresh Produce Distribution Project served over 1,600 qualified seniors island - wide at over 20 sites • Coordinated the 2013 InstructorNolunteer Appreciation Christmas Luncheon with over 295 seniors in attendance at Aunty Sally's to honor the instructors and volunteers at Kamana, Kea`au and Pomaikai Senior Center. • Three of the RSVP staff retired in December. • CSE acquired four new 9 passenger wheelchair lift vans. One funded by the CDBG grant and three HCOA. • CSE acquired two MV -1 accessible vehicles. • The issuance of 1,165 senior identification cards. • Provided 1,164 seniors transportation services by the CSE staff and completing 40,138 trips • Staff provided emergency assistance by calling 911 for 22 clients. • Coordinated the Big Island Senior Stars Talent Show was held on April 11, 2014 in Kona with 320 seniors in attendance. • Coordinated the 13th Annual Big Island Line Dance Round -up held on June 6, 2014 at the Afook-Chinen Auditorium with 242 participants. • During the period of February — April, CSE staff assisted over 600 seniors with transportation and/or scheduled seniors for free Senior Tax Assistance. 188 PARKS & RECREATION ELDERLY ACTIVITIES Program Measures EAD Recreation FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Unduplicated Number of Older Adults Serviced: 25 25 25 RSVP 1,406 1,120 1,120 Coordinated Services 3,774 3,500 3,500 Nutrition 1,073 900 900 Senior Employment 39 39 39 Elderly Recreation 3,420 2,500 2,500 Special Programs 1,973 1,850 1,850 EAD Recreation EAD Special Programs FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate No. of Senior Centers 25 25 25 No. of Unduplicated Elderly at Senior Ctrs (Classes) 3,420 2,500 2,500 EAD Special Programs 189 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Total Number of Participants Served: 1,973 1,850 1,850 Total Number of Events: 4 5 5 County -wide Events: Number of Events: 3 3 3 Number of Participants: 1,103 750 750 Big Island Senior Golf Tournament 144 100 100 Hawaii Kupuna Softball League & Tournament 425 350 350 West Hawaii Wellness Fair 534 300 300 Senior Olympics 0 0 0 State/National/International Events: Number of Events: 2 2 2 Number of Participants: 870 1,100 1,100 State Senior Softball Tournament 532 800 800 Hawaii Kupuna Hula Festival (# of Performers) 338 300 300 Hawaii Kupuna Hula Festival (# of Attendees — 2 nights) 1,200 1,200 1,200 189 PARKS & RECREATION ELDERLY ACTIVITIES Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 9 11 11 Salaries and Wages 321,425.52 341,222 336.352 Operations 194,648.69 229,865 239,065 Equipment 36,065.51 2,230 17,555 Program Total 552,139.72 573,337 592,972 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Account Clerk 1 1 1 Elderly Activities Operations Director 1 1 1 Program Director II (Older Adults) 3 3 3 Program Director III (Older Adults) 1 1 1 Program Director IV (Older Adults) 1 1 1 Recreation Aid - 1 1 Recreation Technician I 1 - - Recreation Technician II - 2 2 Student Helper I 1 1 1 Total 9 11 11 190 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Description The Pana`ewa Recreational Complex is comprised of two facilities. Pana`ewa Rainforest Zoo and Gardens and Pana`ewa Equestrian Center together provide varied recreational opportunities that are open to the public. Pana`ewa Rainforest Zoo The Pana`ewa Rainforest Zoo and Gardens is the only natural rainforest zoo in the United States. This provides the unique opportunity to exhibit various species in a natural rainforest environment. An abundance of flora enhances the animal experience and transforms the zoo into a diverse botanical park. Pana`ewa Rainforest Zoo and Gardens provides a welcome form of alternate recreation and education for all ages to enjoy. The zoo is open to the public every day from 9:00 a.m. to 4:00 p.m., 7 days a week and is only closed on Christmas and New Year's Day. There is currently no admission charge. Modern zoos strive to provide and promote a theme of conservation through education and recreational activities. Conservation of world wildlife and rainforests will affect many future generations. Continuing education and awareness is vital for preserving our natural resources for the future, and the zoo affords the perfect opportunity to combine this education through enhanced recreation. Our program is achieved by meeting Federal USDA Animal Welfare Act regulatory standards and requirements to maintain Federal licensure, and acquisition of State and Federal permits necessary to import, transport and house restricted animals. Volunteers and community involvement is vital to the program's success and future expansion. Friends of the Pana`ewa Zoo (FOZ) is the 501c3 not for profit volunteer organization which provides financial support for both projects and supplemental animal care. FOZ is in integral part of the zoo. They maintain a zoo website and Facebook page that provides news and public information to increase visitor awareness. Equestrian Center The Equestrian Center is located adjacent to the zoo and has the capacity to house 64 horses. Horse stalls are rented to the public for a nominal cost and the arena is rented for appropriate events. The Pana`ewa Equestrian Center was developed and is maintained for a wide variety of equestrian related facilities, which include a 5/8 mile race track, rodeo arena, wash racks, and 64 rental stalls with attached paddocks. The center is open for public use seven days a week. 191 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Objectives 1. Focus on a natural rainforest theme by acquiring a minimum of one new rainforest animal annually. 2. Successfully breed at least one animal species for exhibit or to trade with other facilities. 3. Work with Friends of the Zoo (FOZ) to host at least two events to promote the zoo and increase the number of visitors. 4. Work with community groups to help facilitate five major volunteer projects to maintain and improve the Zoo and/or Equestrian Center. 5. Secure funding to reinstate the Zoo Information/Education Specialist and the zoo educational program. 6. Provide a venue for annual recreational equestrian events at the Pana`ewa Equestrian Center: a. host three rodeo events annually; b. host three c. dressage events annually. Program Highlights • Annual attendance at the Zoo from July 1, 2013 to June 30, 2014 was 220,323. The Pana`ewa Rainforest Zoo & Gardens is one of the most popular visitor attractions on our island. Comments in our guest book indicate that we are as popular with mainland and international tourists as we are with local and statewide residents as they all enjoy the zoo and gardens. • Friends of the Zoo (FOZ) hosted Namaste's Tiger Birthday Party on September 28, 2013, with over 3,300 people in attendance. The event included live entertainment and keiki games. • The May 2014 FOZ Annual Plant Exposition is proving to be a most popular event and was held at the Pana`ewa Equestrian Center. This event continues to be a very successful fundraiser for FOZ and the zoo. • Hawai`i Horse Owner's Association's annual Pana`ewa Stampede Rodeo s has grown to the largest event of its kind in the state. The new covered bleachers were well used during the rainy weekend as spectators and participants were able to enjoy the rodeo • rain or shine. New ADA bleachers were recently installed and the increased seating will be a welcome addition to next year's event. • The successful birth of a baby Black & White Colobus Monkey on August 10, 2013 was definitely the highlight of the year! 192 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Measures Program Expenditures FY 2013-14 FY 2014-15 FY 2015-16 Number of Positions Actual Budget Estimate Attendance 220,323 250,000 250,000 Acres Maintained 57 57 57 Equestrian Center — Stalls 64 64 64 Equestrian Center — Rodeos, Shows, Clinics & Races 8 6 6 Community & Volunteer Projects Completed 9 5 5 New animals acquired 8 2 2 Educational presentations (field trips, school visits, etc) 0 0 0 Species (Current Actual Count as of June 2012) 87 95 90 Birds 31 Primates 6 Mammals 18 Amphibians 8 Reptiles 24 Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 11 11 11 Salaries and Wages 410,695.55 470,950 487,602 Operations 240,726.11 270,406 2651206 Equipment 10,587 1 1,500 6,500 Program Total 662,008.66 1 742,856 759,308 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Building and Grounds Utility Worker 1 1 1 Nursery Worker I 1 1 1 Pana`ewa Recreation Complex Manager 1 1 - Pana`ewa Recreation Complex Administrator - - 1 Pana`ewa Recreation Complex Supervisor 1 1 1 Zoo Animal Keeper II 6 6 6 Zoo Information/Education Specialist I 1 1 1 Total 11 11 11 193 This page intentionally left blank 194 ]PLANNING PLANNING DEPARTMENT SUMMARY Mission Statement To foster an improved quality of life for the Island of Hawai`i's communities through responsible and progressive planning. Department Goals 1. Long -Range Planning. To develop a long-range vision and plan that protects and enhances our island's assets, meets our community needs, while fostering a diverse, vibrant and sustainable economy; 2. Regulatory System. To develop and administer a land use management system that is based on clear and objective standards and efficient process; 3. Public Participation/Information. To develop effective methods to seek community and interagency input that encourages broad-based participation in planning and regulatory decision making; 4. Organizational Capacity. To strive for competence, sensitivity, and responsiveness in the delivery of planning services to the people and other agencies of the County. Funding Source and Position Count General Fund $ 3,297,236 General Fund 48 Grant Revenue $ 380,234 Grant Revenue / Other 6 Other $ 40,000 Total Budget: $ 3,717,470 Total Number of Positions 54 195 PLANNING PLANNING Program Description The Planning Department carries out its responsibilities through its offices in East and West Hawaii. The department administers and staffs several boards/commissions/committees which have jurisdiction over various land use and related permits or designations. They are: 1- Hawaii County Windward Planning Commission 2- Hawaii County Leeward Planning Commission 3- Cultural Resource Commission 4- Board of Appeals 5- Puna Community Development Program Action Committee 6- Kona Community Development Program Action Committee 7- Kailua Village Design Commission 8- Ka'u Community Development Program Steering Committee 9- South Kohala Community Development Program Action Committee 10- North Kohala Community Development Program Action Committee 11-Hamakua Community Development Program Steering Committee 12- Arborist Advisory Committee 13- Envision Downtown Hilo Plan The Planning Director serves as the chief planning officer of the County and the technical advisor to the Mayor, Planning Commissions and Council on all planning and related matters. These include: prepares and implements the general plan and amendments; prepares and implements the community development plans; prepares proposed zoning and subdivision ordinances and any amendments and modifications; reviews and prioritizes proposed capital improvements; administers the subdivision and zoning ordinances and related regulations; approves proposed subdivision plans; approves variances as provided by law; and receives, processes and recommends to the Planning Commission appropriate action regarding rezoning applications, land use boundary amendments, special permits, use permits, special management area permits and other similar requests. Program Objectives Administrative Permits 1- Public Assistance and Information: Identify solutions to streamline and improve customer service at the counter and responding to inquiries. Work with other agencies to team review residential and non-residential building permits in a timely and thorough manner. Create opportunities to increase communication and collaboration among Hilo and Kona zoning clerks to develop standards for providing consistent public service. 196 PLANNING PLANNING Program Objectives (continued) 2 -Permits and Subdivision: Review administrative permits decision templates (Plan Approval, Variances, PVDs, Farm Dwellings, Ohana, De Minimis, Non-significant Zoning, Home Occupations) for improving form, content, and writing style. Work cooperatively and collaboratively with other County Departments government agencies in the permit and subdivision review process. 3- Tax Mapping and Street Addressing: Develop a Hawaiian street name inventory and database. Identify strategies to help streamline the preparation of finished tax maps. 4- Complaints Investigation: Work cooperatively and collaboratively with other Planning Divisions and government agencies in resolving complaints. Assess topics within current codes, rules, and regulations that need further clarification, interpretation, or revisions. Develop methods for managing, tracking, and streamlining record keeping and monthly reporting of complaints. 5- Staff and Organizational Development: Identify training needs for building leadership and strengthening skills to improve customer service, work product standards, and meeting deadlines. Create and compile an Administrative Permits Manual of Operations (MOP) to assist staff in understanding the responsibilities of the Administrative Permits Division. Prioritize concerns and identify tasks that lead to resolution of outstanding and controversial issues. Utilize interns and senior employees to assist in initiating first steps for projects that are deferred due to lack of funding or staff. Administrative Services 1 -Records Management: Conversion of departmental files from physical to electronic format facilitating easier and accurate access for the public; which will reduce expenditures in supplies and staff man-hours. 2 -Personnel: Continue to evaluate department structure and organization to help increase planning and regulatory functions; Seek training opportunities without impacting the budget with emphasis on customer service skills; Work towards inter -divisional cross - training of staff . 3 -Funding: Track and provide additional or expanded fiscal expenditure reports to be used as managerial tools in the management of fiscal budget, Geothermal funding, and CZM funding; Work with managers to seek other sources of revenue. 197 PLANNING PLANNING Program Objectives (continued) Long Range 1 -Coastal Zone Management (CZM): Review all public access inquiries, environmental assessments, and environmental impact statements. Maintain the public access geodatabase, enforce shoreline setbacks, and manage public access easements. Manage the CZM contract and produce the CZM semi-annual and annual reports; and continue drafting a new or amended Planning Department rule for shoreline setbacks. Process all Special Management Area (SMA) Assessments within the specified 35 -day requirement. Attend all State Office of Planning's CZM County Directors' meetings, Ocean Resources Management Plan policy and working group meetings and subcommittee meetings as budgetary constraints will allow. Review and analyze the county's SMA boundaries and rules for possible amendments as needed. 2 -Regional and Community Planning: General Plan (GP): Draft and facilitate GP amendments as needed. Community Development Plans (CDP): Continue producing the Hamakua CDP and the Ka'u CDP, and continue with implementation of all other CDP's. Village Plans: Assist communities to develop and implement town or village plans as needed. Continue to work with other County departments, outside agencies, and the public on various long range planning needs. 3 -Administrative Programs: Produce annual reports and/or facilitate the management of: Capital Improvement Program Budget Package; Professional Services; Zoning Code and Subdivision Code Amendments (as needed); Planning Department and Board of Appeals rule amendments (as needed); and review and comment on State legislation (as needed). 4 -Other Planning Programs: Staff and support: Board of Appeals; CDP Action and Steering Committees; ORMP Policy and Working Group Committees; Green Team; DOT Pedestrian Plan Technical Advisory committee (TAC); DOT Bike Plan TAC; DOT Regional Long Range Transportation Plan TAC; DOT Sub -Statewide Transportation Advisory Committee; and DOT Urban Boundary and Functional Classification TAC. 198 PLANNING PLANNING Program Objectives (continued) Planning 1- Boards & Commissions: Create or amend Rules of Practice and Procedures, as appropriate, to define and/or refine processes and requirements to better address the legal, technical, functional and financial obligations of our various boards and commissions to ensure a fair, balanced and more effective approach in the processing of requests or applications. Review processes to structure submittals before a board or commission to ensure adequacy of information that facilitates review by the Planning Department, affected agencies, and the public. 2- Administration: Continue to explore methods of providing improved management and enforcement of land use permits and ordinances, including improved coordination between the various divisions within the Planning Department and affected agencies, to ensure that the requirements of these permits and ordinances are implemented in a timely, complete and effective manner. Seek opportunities for cross -training of support staff between the various boards and commissions to provide broader support functions. West Hawaii 1 -Permit /Application Processing: Process applications and refine workflow to increase efficiency. 2 -Code Compliance: Investigate complaints and alleged violations submitted by the public. 3 -Regional Planning Programs: Community Development Plans (CDP) — Administers and staffs action committees for the North Kohala CDP, South Kohala CDP and Kona CDP. Administer and staff Kona CDP Design Center for review of proposed Master Plan developments. Continue to work with other County departments, outside agencies and the public on planning efforts for North Kohala, South Kohala and Kona. 5 -Other Planning Programs: Staff and support Kailua Village Design Commission. IE PLANNING PLANNING Program Highlights Improved presentation dynamics at both Planning Commission meetings to better convey information to the Commission, its support staff, and the general public. These include the use of PowerPoint presentations, videos, geographic information overlay on aerial photos, and point -of -reference photos to give a sense of what is on the ground and where a project site is located and its relevancy to the surrounding environment and community. More information provided to our Commissioners leads to better and more -informed decisions. 200 PLANNING PLANNING Program Measures *Consolidation of all Boards, Commissions, CDP Action Committees, and Design Review Committees 201 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate PERMITS Building Permits 4774 3,875 4,000 Letters/Memos Answered 17,754 19,000 20,900 Ohana Permits 7 12 14 Plan Approval Reviewed 88 81 88 AGREEMENTS Farm Dwelling Agreements 10 19 21 Subdivision — New Applications 125 110 120 Consolidation — New Applications 29 42 42 APPLICATIONS PROCESSED General Plan Amendment 0 5 5 Change of Zone 9 20 20 Special Permits 13 25 27 Use Permits 17 15 17 Special Management Area Major Permits 5 10 12 State Land Use Boundary Amendments (<15 acres) 9 10 10 State Land Use Boundary Amendments (>15 acres) 4 5 5 Shoreline Setback Variance 1 3 3 Other Misc. Applications (amendments, city- initiated) 24 30 26 Administrative Variance 79 84 90 Planned Unit Development (PUD) 2 4 5 Non-significant Zoning Chane 1 3 3 SMA MINOR PERMIT 29 50 50 SMA Assessment 217 200 230 Appeals Processed 13 20 20 Boards/Commission/Committee Meetings * 152 156 156 Contested Case Hearings — PC 1 5 5 Contested Case Hearings — BOA 12 12 12 ENFORCEMENT Complaints 246 205 225 CADASTRAL MAPPING New/Updated plat maps 212 200 200 plat maps in CADD (206 out of 2,365) 9% 9% 9% plat maps scanned 100% 100% 100% Copies of Tax Maps Requested 716 500 800 *Consolidation of all Boards, Commissions, CDP Action Committees, and Design Review Committees 201 PLANNING PLANNING Program Measures (continued) The Department's regulatory functions can be measured in terms of volume and responsiveness. The previous table provides an indication of volume, which should be considered relative to the number of personnel. The Zoning Code, Subdivision Code, Planning Commission Rules, and Planning Department Rules prescribe time limits in which the department is required to address the majority of the aforementioned applications and permits. Responsiveness measures are not available until an improved permit tracking system is implemented. Further effort would need to invest in the current tracking system to generate performance reports that reflect categories of regulatory functions and parameters such as length of time for processing. Program Expenditures 202 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 47 48 48 Salaries and Wages 2,375,236.37 2,686,691 2,715,416 Operations 239,179.57 839,670 621,470 Equipment 5,563.94 350 350 Program Total 2,619,979.88 3,526,711 3,337,236 202 PLANNING PLANNING Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Planning Director 1 1 1 Deputy Planning Director 1 1 1 Accountant I 1 1 1 Administrative Services Officer I 1 1 1 Clerk II 1 1 2 Clerk II Tem * - 1 - Clerk III 2 2 2 Geographic Information Systems Analyst I 1 1 I Geographic Information Systems Analyst II 1 1 1 Planner IV 7 7 7 Planner V 6 6 6 Planner VI 3 3 3 Planning Committee Support Tech 1 1 1 Planning Inspector I 1 1 1 Planning Inspector II 3 3 3 Planning Program Manager 4 4 4 Private Secretary I 1 1 Secretary 1 1 1 Secretary to Board/Commissions 2 2 2 Subdivision Applications Clerk 1 1 1 Tax Maps & Records Supervisor II 1 1 1 Tax Maps & Records Tech I I 1 1 Tax Maps & Records Tech II 1 1 1 Tax Maps & Records Tech III 1 1 1 Zoning Clerk 5 5 5 Total 47 48 48 203 PLANNING COASTAL ZONE MANAGEMENT Program Description The Hawaii Coastal Zone Management (CZM) Program is established by Chapter 205A, Hawaii Revised Statutes (HRS). It is a comprehensive management guide for the beneficial use, protection, and development of Hawai`i's land and water resources. The State Legislature created the CZM Program as a shared management system with the State and County regulatory agencies. Through an agreement, the State of Hawaii Department of Economic Development and Tourism, Office of Planning provides funds (State and Federal) to the County of Hawai'i to implement the CZM Program through the regulation of development in the Special Management Area (SMA) and Shoreline Setback Area (SSA). The Department assesses development proposals within the SMA and SSA for compliance with the CZM objectives and policies articulated in the HRS and determine whether the issuance of a SMA and/or Shoreline Setback Variance (SSV) permit is appropriate. As part of the agreement with the State, the County's responsibilities include: 1. Administration of the SMA and SSV permits, nonpoint source pollution issues, and other CZM-related matters. 2. Administer an ongoing monitoring and enforcement program. 3. Facilitate and support public participation in the CZM Program, as may be necessary. 4. Attend all CZM-related meetings, workshops, and seminars. 5. Coordinate, facilitate, and where possible, streamline the development review process. 6. Submit status and performance reports on a semi-annual basis to the Office of Planning. 7. Submit CZM performance measures report on an annual basis to the Office of Planning. Program Objectives - CZM 1. Process all SMA Permit applications in the required time limit as specified by law and the County's Rules and Regulations. Process all SMA Assessments within the specified 35 -day requirement. 2. Conduct site investigation of alleged violations within two weeks of receipt of complaints. 3. Monitor all CZM-related legislative bills during the State Legislative session and provide testimonies as needed (January to May). 4. Attend all Marine and Coastal Zone Advocacy Council (MACZAC) meetings, which are normally held every other month as budgetary constraints will allow. 204 PLANNING COASTAL ZONE MANAGEMENT Program Objectives — CZM (continued) Attend all State Office of Planning's CZM County Directors meetings, Ocean Resources Management Plan policy and working group meetings and subcommittee meetings as budgetary constraints will allow. 6. As a public participation measure, provide a written report to the State Office of Planning CZM Program of all SMA Permit applications and their status. 7. Continue to advertise Planning Commission agenda and hearing notices for all SMA and SSV Permit applications as required by law. 8. Provide the Office of Planning with semi-annual reports within seven days after December 31 st, and June 30th of the Fiscal year. 9. Continue to review Planning Commission and Planning Department Rules for compliance with enacted State laws and draft amendments to the rules for adoption. Program Measures Program measures are included in the Administration and Planning program. Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 6 6 6 Salaries and Wages 247,011.19 360,504 367,368 Operations 5,409.93 12,866 12,866 Equipment 10,424.02 - - Pro ram Total 262,845 373,370 380,234 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Senior Account Clerk 1 1 1 Clerk III 1 1 1 Planner III 1 I 1 Planner IV 1 2 1 2 2 Planning Inspector II 1 1 1 1 1 Total 1 6 1 6 6 205 This page intentionally left blank 206 POLICE POLICE DEPARTMENT SUMMARY Mission Statement The employees of the Hawai'i Police Department are committed to preserving the spirit of aloha. We will work cooperatively with the community to enforce the laws, preserve peace and provide a safe environment. Department Goals 1. To protect life and property and serve the community. 2. To actively involve the community in crime prevention programs. 3. To gather necessary evidence quickly for successful prosecution. 4. To expeditiously recover stolen property and contraband. 5. To enforce traffic laws. 6. To provide other services as necessary to promote efficient operation of the Police Department and provide for the overall safety of the community. Funding Source and Position Count General Fund $ 60,273,533 General Fund 725 Grant Revenue $ 3,230,444 Grant Revenue / Other 8 Other $ 630,000 Total Budget: $ 64,133,977 Total Number of Positions 733 207 POLICE POLICE COMMISSION Program Description The Police Commission is established under the Hawaii County Charter to oversee the activities of the Police Department. It consists of nine citizens appointed by the Mayor from each of the nine County Council districts and confirmed by the County Council. The members volunteer their services and serve staggered terms of five years each. The Police Commission has the following mandated responsibilities under the Charter: 1. To appoint and to remove the Police Chief. 2. To review the annual budget prepared by the Police Chief and possibly make recommendations about it to the Mayor and Managing Director. 3. To receive, consider and investigate charges brought by members of the public against the conduct of the Police Department or any of its members and to submit a written report of its findings to the Police Chief. 4. To advise the Police Chief on police -community relations. 5. To review the department's operations, as deemed necessary, for the purpose of recommending improvements to the Police Chief and the Managing Director. 6. To evaluate, at least annually, the performance of the Police Chief and submit a report to the Mayor, Managing Director and the Council. Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 1 1 1 Salaries and Wages 46,562.84 49,524 49,524 Operations 17,873.31 21,668 21,041 Program Total 64,436.15 71,192 70,565 Personnel Position Summary Position Title FY 2013-14 FY 2014-15 FY 2015-16 Authorized Authorized Request Secretary 1 1 1 Total 1 1 1 208 POLICE ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION Program Description The division, under the direction of a Police Major, provides island -wide administration, direction and planning control and coordination of police services; and supports operating units through centralized Administrative Services Division. The division's support units include the Human Resources Section (Training, Community Relations/Research & Development, Worker's Compensation Safety Unit and Police Chaplains), Media Relations Officer, the Word Processing Center, Commission on Accreditation for Law Enforcement Agencies and Finance Section. Human Resources Section Responsible for all personnel actions, to include both external and internal recruitments for appointments to positions; management of personnel files; training of both sworn and civilian personnel; management of safety and workers' compensation files; conducting research to address issues facing the department; legislative actions; community relations; maintaining and updating departmental policies/rules/regulations; and other duties associated with providing administrative support to Operational Units. Personnel duties include managing and maintaining personnel files for employees; processing all documents and correspondence relating to personnel actions; providing management with recommendations and courses of actions involving personnel actions; and all related duties involving personnel issues. Responsibilities involving training includes facilitating and providing all entry level training for all Police Recruit Officers as well as facilitating the training of in-service personnel, both sworn and civilian. This unit also maintains and manages the files associated with training both sworn and civilian personnel throughout the department. Duties associated with Worker's Compensation Safety involve reviewing and investigating workers' compensation cases for alleged abuse; conducting department random drug testing program; coordinating and scheduling mandatory annual physicals; providing timely and comprehensive information on safety and health issues; and planning and conducting training classes on employee safety matters. As part of Research and Development, the duties involve addressing the overall needs and equipment requirements for the department: Conducting research and evaluation of equipment, uniforms, protective devices; providing recommendations to minimize injury to personnel; researching and tracking of legislation that deal primarily with law enforcement issues; preparation of testimony for submittal; and assisting the CALEA Management team in maintaining the policy and procedures manuals 209 POLICE ADMINISTRATIVE BUREAU - Administrative Services Program Description (continued) Word Processing Center Under the direction of a Clerical Services Supervisor, 15 clerical staff personnel are responsible for the transcription of all narrative police reports dictated onto a digital recording system by sworn personnel. These reports, after approval, become the official document detailing criminal investigations conducted by the department. Finance Section The Finance Section, under the direction of the Accountant IV, is in charge of preparing the department's budget, maintaining its accounts, inventory control, processing payroll, maintaining personnel attendance records, purchasing supplies and equipment, distributing supplies to districts and bureaus, furnishing custodial and maintenance services, providing messenger and delivery service, providing department and subsidized vehicles with fuel and administering the Special Duty Program. Program Objectives 1. To accommodate at least 95% of requests for Public Safety/Health Talks from the community. 2. To accommodate at least 95% of requests for station tours for students and community members. 3. Conduct drug screening of all sworn personnel and initiate pre-employment testing of civilian personnel. 4. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and civilian positions within six months. 5. Improve competence and professionalism of sworn and civilian personnel through advanced equipment purchases and provide 5,566 hours of on-going training. 6. Maintain the level of proficiency in the Word Processing Center with a turnaround time of less than ten days for processing reports. 7. Process 85% of requisitions received from districts and bureaus within a month. 8. Fill 90% of all special duty requests for officers. 9. Compile a listing of all outstanding leave papers and distribute to district commanders bi monthly. 10. Fill 90% of requests for storeroom supplies within the month. 210 POLICE ADMINISTRATIVE BUREAU - Administrative Services Program Highlights Human Resources Section In Fiscal Year 2013-14, the Department conducted another aggressive Police Officer Recruitment campaign in cooperation with the Department of Human Resources. The campaign involved a continuous open recruitment supported by media advertisements, participation by officers in career fairs, and school appearances. In addition, this Police Recruitment was conducted using the County's new e -Recruitment system reaching candidates nationwide. Word Processing Center The Word Processing Center is responsible for transcribing all narrative police reports that island -wide sworn personnel dictate into an internet/web-based Dictation Enterprise Platform system, which was implemented in September 2010, which replaced an aged and outdated on-site digital recording system. Throughout the 2013-14 fiscal year, the Word Processing center worked long hours in an attempt to keep up with the high workload. The dictated reports transcribed by the Word Processing Center are routed via the Records Management System for officers' approval and timely prosecution. The reports become the official documents that detail the department's criminal investigations. The Word Processing Center is composed of one clerical services supervisor, one assistant clerical supervisor and 13 Clerk III staff positions. More than 31,200 reports were transcribed, which totaled almost 275,000 minutes of dictation and over 2,100,000 transcribed lines. Finance Section During Fiscal Year 2013-14, the section staff kept busy in all areas including accounts payable and special duty. Accounts payable processed approximately 8,312 invoices, 8,517 special duty requests, and filled 2,078 Storeroom orders. Accreditation Section The Accreditation Section is responsible for maintaining accreditation compliance for the department. Every three years the department is evaluated by outside independent assessors representing the Commission on Accreditation for Law Enforcement Agencies (CALEA). In August of 2015 the department will be evaluated for compliance to the CALEA Standards in the hopes of being awarded agency reaccreditation for the next three years. Currently the department is preparing for the Assessment Phase by conducting self -assessments for readiness and reviewing all the necessary audits and 211 POLICE ADMINISTRATIVE BUREAU - Administrative Services Program Highlights (continued) written directive reviews required by department policy and CALEA Standards. In addition, all personnel are being educated, evaluated, and prepared for the upcoming assessment. Being accredited is vital to the establishment of community, local government, federal government and overall confidence and professionalism for the agency. Training Section During the Fiscal Year 2013-14, the Training Section conducted training for the 81St Police Recruit Class, which began on August 19, 2013, and consisted of 25 police officers. Those officers received a wide variety of classroom and field training. Field training included the practical applications of criminal investigations, principles of police patrol, interview and interrogation, constitutional and citizen's rights, federal, state and county statutes, and other topics pertinent to law enforcement. Along with the recruit class training, the Training Section also conducted over 500 hours of a use of force trainings consisting of refresher training on Arrest Control Techniques, pepper spray instruction, ASP tactical baton and wooden baton techniques. Also during this year, the Police Department provided more than 8,956 hours of instruction and training to its sworn police officers and civilian employees. Those training sessions covered a wide variety of topics selected to meet the department's three primary training initiatives: • To improve the overall quality of services the department provides to the Big Island community, personnel received training on several topics to include: Aloha training; Cultural Diversity training; and Anti -discrimination and harassment trainings for supervisors and employees; The department also conducted training pertaining to Community Policing philosophies and strategies. In keeping abreast of the latest investigative techniques and law enforcement trends, personnel from the Criminal Investigations Sections, Juvenile Aid Sections, and Vice Sections attended a wide variety of training courses provided by national recognized presenters. They included Police Polygraph Seminars; Techniques of Undercover Survival; Advanced Law Enforcement Rapid Response Training (ALERRT); blood stain pattern analysis; facial recognition; DNA evidence investigation; Advanced Roadside impaired Driving Enforcement (ARIDE); clandestine labs, domestic violence and sexual assault training; at -scene traffic crash/traffic homicide investigations and changes in legislation. 212 POLICE ADMINISTRATIVE BUREAU - Administrative Services Program Highlights (continued) • For providing employee development training opportunities to both sworn and civilian employees during this fiscal year, training covered such topics as prevention of workplace violence; managing police discipline; crime scene training; supervisor management leadership skills for challenging times; handling personality clashes in the workplace; and new promotional trainings. Program Measures Percentage does not include those sworn personnel unavailable for testing due to extended leave for entire calendar year. Program Expenditures (Special Duty) FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Public Safe /Health Talks 100% >=95% >=95% Station Tours 100% >=95% >=95% Students & Community Members 811 >=3,600 >=3,600 Drug Screening (Sworn Personnel)* 97% 100% 100% Recruitment (% of Staffing Sworn/Civilian) 94/92% 100% 100% Training Hours 69,047 7,000 7,000 Word Processing Center - turnaround time 4.1 days 9 Das 9 Days Percentage does not include those sworn personnel unavailable for testing due to extended leave for entire calendar year. Program Expenditures (Special Duty) FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Finance Section 2 2 2 Process Requisitions within the month 87% 85% 85% Fill Special duty requests 93% 90% 90% Collect/reconcile 85% of leave applications within month 100% 85% 85% Compile a listing of all outstanding leave papers and distribute to district commanders bi monthly 100% 100% 100% Fill 90% of requests for storeroom supplies within month 98% - - Percentage does not include those sworn personnel unavailable for testing due to extended leave for entire calendar year. Program Expenditures (Special Duty) 213 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 2 2 2 Salaries and Wages 61,980.38 78,571 78,933 O erations 3,566.58 31,429 31,067 Equipment - - Pro ram Total 65,546.96 1 110,000 110,000 213 POLICE ADMINISTRATIVE BUREAU - Administrative Services Personnel Position Summary FY 2013-14 FY 2014-15 FY 2015-16 Position Title Authorized Authorized Request Account Clerk 2 2 2 Total 2 2 2 Program Expenditures (Administrative Services) Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 268 262 263 Salaries and Wages 7,882,674.23 7,217,582 7,449,944 Operations 7,840,998.64 9,072,714 81962,745 Equipment 295,519.06 463,400 395,900 Program Total 16,019,191.93 16,753,696 16,808,589 Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Authorized FY 2015-16 Request Police Chief I 1 1 Deputy Police Chief 1 I 1 Assistant Police Chief 1 1 1 Account Clerk 3 3 3 Accountant I 1 1 1 Accountant III 1 1 1 Accountant IV 1 1 I Assistant Clerical Supervisor 1 1 1 Clerical Services Supervisor I 1 1 1 Clerical Services Supervisor II 1 1 1 Clerk III 17 17 18 Clerk III (Tem) 2 2 1 Fingerprint Classifier II 1 1 1 Fingerprint Technician 1 1 1 Firearms Registration Clerk 1 1 1 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Information Systems Analyst IV 1 I 1 Information Systems Analyst V 1 1 1 Information Systems Analyst VI - - 1 Police Cadet (Hrly) 24 24 24 Police Captain 1 1 1 Police Documents Clerk I 1 1 214 POLICE ADMINISTRATIVE BUREAU - Administrative Services Personnel Position Summary (continued) Police Evidence Custodian 2 2 2 Police Lieutenant 4 4 4 Police Major 2 2 2 Police Officer I (Tem) 37 37 37 Police Officer I1 4 4 4 Police Officer III (Tem) 30 30 30 Police Radio Dispatcher 11 34 34 34 Police Radio Dispatcher III (Tem) 6 6 6 Police Records Analyst 1 1 1 Police Records Clerk 9 9 9 Police Sergeant 8 8 8 Public Relations Specialist 1 1 1 Radio Technician I 4 4 4 Radio Technician 11 1 1 1 School Crossing Guard (Hrl) 40 40 40 Secretary 2 2 2 Secretary to the Chief of Police 1 1 1 Senior Account Clerk 1 1 1 Senior Clerk -Stenographer 2 2 2 Senior Police Records Clerk 1 1 1 Storekeeper 1 I 1 Student Helper 1 2 2 2 Supervising Police Radio Dispatcher 4 4 4 Traffic Safety Coordinator 1 1 1 Total 262 262 263 215 POLICE ADMINISTRATIVE BUREAU - Technical Services TECHNICAL SERVICES DIVISION Program Description The Technical Services Division, under the direction of a Police Major, consists of the Traffic Services, Records and Identification, Communications Maintenance, Communications Dispatch and the Computer Sections. The division provides technical assistance on traffic and motor vehicle safety and training; manages police records and evidence storage; maintains the County's microwave radio system and the installation and maintenance of police mobile radios; administers central dispatch functions and provides technical support to the department's computer software and hardware systems. Program Objectives 1. Process and issue at least 95% of road closure permits within the month received. 2. Issue at least 95% of impound letters to vehicle owners within a week. 3. Issue at least 95% of traffic violation letters to vehicle owners within a week. 4. Process at least 95% of firearms permits within two weeks. 5. Complete at least 95% of requests for mobile radio systems per month. 6. Conduct at least 96 radio site inspections. 7. Process and dispatch personnel to 100% of calls for service received. Program Highlights During the 2013-14 Fiscal Year, the Communications Dispatch Center received 215,425 calls via the emergency "911" system, a 30.9% increase with 12.1 percent of all those calls transferred to the Fire Department. All requests for police service are recorded, logged and assigned by Dispatch personnel using a computer aided dispatch system with seven Dispatchers on shift at any given time. A total of 190,851 Calls for Service were documented during this fiscal year, a 15.9% increase over the previous year. Mondays (with 37,397 calls for service) and Fridays (with 37,257 calls for service) were shown to be the busiest days. The Communications Center continues to work with wireless service providers to enhance the Wireless Enhanced 9-1-1 system deployed in April 2007. It also continues to edit and add new layers to the Positron mapping system, which helps 9-1-1 operators locate callers. In addition to the above, preliminary work has begun on seeking a new Computer Aided Dispatching System (CAD) which will be needed when Next Generation 911 Services become available. 216 POLICE ADMINISTRATIVE BUREAU - Technical Services Program Highlights (continued) The Police Department along with the Fire Department, contracted with Hawaiian Telcom, Inc., the current E911 service provider in the State of Hawaii and local exchange carrier, to migrate from the current 9-1-1 Emergency Telephone Service system to a Next Generation Emergency Services IP Network enabled system for 911 service. In late August 2013, Hawaii County became the first in the state to deploy the Next Generation enabled Intrado "Viper" platform which allows Next Generation 911 services such as Texting to 911 to be implemented. This Texting to 911 is currently scheduled to be implemented during the 2015 calendar year. The Police Department continues to update the Master Street Address Guide. During the fiscal year, 6,059 transactions were completed, including changes of addresses, insertions and deletions of street records, and customer change reports. During this fiscal year, the Communications Dispatch Center received and processed 450 requests for 911 recordings from the Office of the Prosecuting Attorney, police personnel and the public. Records and Identification Section After many years of a steady increase the Records and Identification Section has seen a leveling off of firearm permit applications and firearm registrations. During fiscal year 2013-14, the Records and Identification Section processed 4,138 firearm permit applications and 11,774 firearm registrations; compared to 5,775 firearm permit applications and 14,955 firearm registrations in fiscal year 2012-13. Fiscal Year Firearm Permit Applications Firearm Registrations 2009-2010 2,771 6,418 2010-2011 2,784 5,931 2011-2012 3,657 7,551 2012-2013 5,775 14,955 2013-2014 4,138 1 11,774 The Section processed 18,061 court documents and processed 7,666 fingerprints into the Automated Fingerprint Identification System (AFIS) during fiscal year 2013-14. The Section has also undertaken an aggressive project to transfer paper documents to electronic files, scanning over 25,600 separate police reports into the Records Management System. All while still maintaining daily duties of the section. 217 POLICE ADMINISTRATIVE BUREAU - Technical Services Program Highlights (continued) Traffic Services Section During 2013-14 Fiscal Year, the Hawaii Police Department received $441,431.26 in federal grant funds, which the Traffic Services Section oversees, for traffic enforcement and equipment purchases to improve traffic safety. Police continued efforts to make Big Island roadways safer by using the grant funds to pay for overtime for checkpoints and other enforcement projects aimed at reducing injuries and death in motor vehicle crashes by increasing seat belt use rates, apprehending impaired drivers, and enforcing speed regulations and illegal "outlaw" road racing. Other Traffic Services Section highlights include 94 road closure permits issued, 218 violation letters sent out to motorists, 51 school crossing guard checks conducted, and 127 impound letters sent out to owners of abandoned vehicles. Traffic Services Section also oversees the School Crossing Guard Program and has a total of 32 allocated positions at various elementary schools throughout the Big Island. Computer Center The Computer Center is responsible for interconnectivity between all stations and sub- stations, assuring a secured networking infrastructure, installing and maintaining computer equipment, installing and troubleshooting software systems and providing technical assistance for varying computer issues. During the Fiscal Year 2013-14, the Computer Center was successful in procuring desktop computers to replace the systems purchased in 2003, and procuring additional Mobile Data Terminals for use in officer vehicles. Radio Maintenance Radio Maintenance section is responsible for installation, maintenance, inspection and repair of all county owned radio equipment. Radio maintenance also maintains and installs all emergency warning equipment for Hawaii Police Department. The radio shop services and maintains the Civil Defense warning Sirens Island wide. Communications — Radio Shop The radio shop has completed 121 % of required radio site inspections, 131 % required stations inspections. Radio installations have been accomplished in less than 3 weeks from the date of the request. Repair to Civil Defense sirens have all occurred within a month of a discrepancy report. 218 POLICE ADMINISTRATIVE BUREAU - Technical Services Program Measures A FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Road closure permits within a month 100% >=95% >=95% Impound letters within a week 100% >=95% >=95% Traffic Violation Letters within a week 100% >=95% >=95% Firearms permits within a month 100% >=95% >=95% Install mobile radio stations 100% >=95% >=95% Radio site inspections 57% >=96% >=96% Dispatch to calls for service 100% 100% 100% A POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Description The Criminal Intelligence Unit (CIU) and Office of Professional Standards (OPS) Division is under the direct management of the Police Chief. It is commanded by a Police Captain and maintains offices in Hilo and Kona. The Criminal Intelligence Unit gathers, maintains, and analyzes intelligence for the purpose of keeping police administrators informed about the extent, nature and characteristics of organized crime activity, drug trafficking organizations, as well as issues dealing with Homeland defense and dignitary protection assistance. The unit is also responsible for conducting criminal history checks for the department. Office of Professional Standards investigates allegations of misconduct by department members. These investigations seek to determine if not only misconduct occurred, but also the underlying reasons for errant behavior on the part of the employee. Investigations are also used to indicate the need for additional training and/or procedural changes. Program Objectives Criminal Intelligence Unit 1. Complete 90% of assignments within 30 days. 2. Complete 90% of criminal history checks of prospective employees of the department employees, as well as other federal, state and local law enforcement agencies within 30 days. 3. Develop, maintain and disseminate intelligence information, which can be utilized to produce no less than eleven criminal investigations per month. 4. Compile, produce, analyze and forward to Police Administrators no less than 32 intelligence reports per month. 5. Provide assistance to other elements within the Police Department either through intelligence briefings on current crime trends and/or through no less than 12 in- service training sessions per month. 6. Conduct four presentations to semi-annual Statewide Inter -County Criminal Intelligence Unit (ICCIU) conferences on major criminal activity within this jurisdiction, along with gathering criminal intelligence from other jurisdictions, which may have a connection to our jurisdiction. 220 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Objectives Office of Professional Standards 1. Conduct complete and thorough internal investigations seeking a monthly clearance rate of 67%. 2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate of 85%. 3. Conduct no less than two monthly random and unannounced inspections of the different elements within the department to ensure compliance with rules and regulations. 4. Provide no less than three monthly in-service training sessions to other elements within the department to prevent and deter employee misconduct, as well as to ensure procedural compliance in the investigation of employee misconduct. 5. Compile and provide a yearly report to the State Legislature on certain specific aspects of discipline meted out by the department as required by law. Program Highlights Criminal Intelligence Unit (CIU) The Criminal Intelligence Unit provided intelligence information, which in whole or in part led to the initiation of 211 criminal investigations. The unit also submitted 354 intelligence reports. The unit conducted 360 criminal history investigations for prospective department employees, other designated employees, and prospective employees of other county, state, and federal law enforcement agencies. Office of Professional Standards (OPS) The Office of Professional Standards conducted 17 administrative investigations, 27 internal inquiries into actions by police department personnel, and provided 33 in-service training sessions to employees. OPS also conducted 31 Quality Control and Compliance Inspections of various elements of the department to prevent the abuse, misuse, fraud and waste of department resources. 221 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Measures Criminal Intelligence Unit FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Other Assignments 100% >=90% >=90% Criminal History Checks 100% >=90% >=90% Numbered Cases 160% >=132 >=132 Intelligence Reports 92% >=384 >=384 In-service Presentations 100% >=144 >=144 Presentations to ICCIU 1 4 1 >=4 >=4 Office of Professional Standards FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Internal Investigations 94% >=67% >=67% Internal Inquiries 93% >=85% >=85% In-service Presentations 129% 36 36 Random Inspections 92% 24 24 Yearly Legislative Report 1 I 1 Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 9 9 9 Salaries & Wages 690,372.07 801,906 860,054 Operations 21,365.17 20,900 20,965 Program Total 711,737.24 822,806 1 881,019 Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Authorized FY 2015-16 Request Detective 4 4 4 Police Captain 1 1 1 Police Officer II 4 4 4 Total 1 9 1 9 9 222 POLICE OPERATIONS BUREAUS Program Description CRIMINAL INVESTIGATION DIVISION The Criminal Investigations Division investigates all crimes of violence, theft, fraud, commercialized vice and narcotics; apprehends perpetrators of these crimes; and compiles evidence and information for the prosecution of all persons charged with violations of criminal statutes. The division is also responsible for criminal investigations of police officers, while Internal Affairs conducts concurrent administrative investigations. This division is under the command of a Police Captain who oversees the operations of the respective Sections to include the Criminal Investigations Section (CIS) that includes the Crime Laboratory, the Juvenile Aid Section (JAS), and the Vice Section, which includes the "Ice" Task Force (ITF) and the Drug Interdiction Task Force (DITF). Criminal Investigation Section (CIS) The CIS is responsible for the investigation of all major crimes to include homicides, suspicious deaths, assaults, property crimes, identity thefts and fraud. Juvenile Aid Section (JAS) The JAS, under the command of a Police Lieutenant, is responsible for the investigation of cases involving juveniles as victims or perpetrators. Investigations conducted include assaults, property crimes, sexual assaults, domestic violence, gang activity and status offenses. The JAS also maintains two specialized units consisting of the Sex Crimes Unit, specializing in sexual assault investigations, and the Domestic Violence Unit, specializing in domestic abuse cases. The General Detail Detective in JAS is assisted by a Police Officer III. This same unit is also responsible for overseeing Crime Reduction Units (CRU) in which personnel are temporarily culled from other sections in order to detect and investigate gang activity and underage drinking. The Police Officer III position in the unit is assigned to handle and work with a canine (certified scent -oriented canine) that assists police in locating missing children. Prior to October 1, 2010, the Juvenile Aid Section staffed a Sexual Assault Forensic Examiner (SAFE) Coordinator, who was a nurse examiner who specialized in 223 POLICE OPERATIONS BUREAUS Program Description (continued) forensic/medical examinations of victims of sexual assault and domestic violence. The SAFE Coordinator also actively recruited other nurses to become certified nurse examiners in the SAFE program to provide these services throughout the island. The Coordinator position is currently vacant due to the retirement of the SAFE Coordinator, however, Sexual Assault Nurse Examiners are still available to assist detectives in conducting forensic examinations on victims of sexual assault. Vice Section The Vice Section is responsible for the prevention and suppression of all forms of commercialized vice activity, including prostitution, gambling and illegal trafficking of narcotics. Special operations and covert programs are in place to combat the illicit cultivation of marijuana and distribution of illegal drugs on the Big Island. Federal and State grants provide the necessary funding to accomplish our objectives. Vice officers belong to the Statewide Narcotics Task Force and Statewide Marijuana Eradication Task Force and are involved in joint operations with the Drug Enforcement Administration, Bureau of Alcohol, Tobacco and Firearms, Bureau of Immigration and Customs Enforcement, the United States Postal Service and the Federal Bureau of Investigation. The Vice Section is also part of the Hawaii High Intensity Drug Trafficking Area (HIDTA) Task Force. The Vice Section(s) are augmented with an "Ice" Task Force (ITF) on each side of the island consisting of personnel from within the department. The primary goal of the Ice Task Forces are to identify, disrupt, prosecute and ultimately dismantle street mid- and upper-level drug trafficking organizations dealing crystal methamphetamine ("Ice"). The Area II Vice Section is supplemented with the Drug Interdiction Task Force (DITF), primarily responsible for investigating drug smuggling through the airports and other venues. The DITF is comprised of three officers who are federally deputized to investigate, identify and apprehend individuals and organizations involved in the smuggling of illicit drugs into the County of Hawai'i. Crime Laboratory The Crime Laboratory performs a variety of physical, chemical, instrumental and microscopic analysis of evidence in connection with crime detection and law enforcement work. In addition, all of the criminalists/evidence specialists assigned are required to provide court testimony whenever necessary in both state and federal courts. 224 POLICE OPERATIONS BUREAUS Program Description (continued) Patrol Divisions The Patrol Divisions, each under the command of a Police Captain, plan, proactively direct and coordinate functions toward the enforcement of federal, state, and county laws, the prevention of crime, the apprehension and custody of law violators and the development of partnerships between the community and the Hawai'i County Police Department. These divisions include the operating units from each of the police districts, Community Policing, Police Reserve Officers Program and the Traffic Enforcement Unit. The Patrol Divisions continue enforcement efforts through special projects such as sobriety checkpoints, seatbelt/child restraint checkpoints, high-speed enforcement, underage drinking deterrent programs and truancy deterrent programs. These special projects would not have been possible if not for federal and state grant funding. Community Policing Officers Community Policing for Area I is coordinated by a Police Lieutenant and consists of 14 Police Officer III (PO III) positions. These PO III positions are distributed as follows: (8) — South Hilo, (4) — Puna, (1) — North Hilo and (1) — Hamakua. The Community Policing Officers in Area I operate the mini -stations located at the Clem Akina Park, Mo`oheau Bus Terminal, Holomua Street, Waiakea-Uka Gym and Richardson Beach Park in South Hilo and in Honokaa town in Hamakua. Community Policing for Area II is coordinated by a Police Sergeant and consists of 13 PO III positions. These PO III positions are distributed as follows: (7) — Kona, (3) — South Kohala, (2) — Ka'u and (1) — North Kohala. The Community Policing Officers in Area II operate the mini -stations located at the Waikoloa Golf Course in South Kohala and Hale Halawai in Kailua-Kona. The School Resource Officer Program consists of six PO III positions. These PO III positions are distributed as follows: (1) — Hilo Intermediate School, (1) — Waiakea Intermediate School, (1) — Honokaa High & Intermediate School, (1) — Pahoa High & Intermediate School, (1) — Kealakehe Intermediate School and (1) — Konawaena Middle School. These officers are tasked with providing law-related education, law-related counseling and law enforcement duties on their respective school campuses. The Hawai'i Isle Police Activities League (HI -PAL) is a proactive program designed to encourage and engage youths to participate in constructive and supervised athletic activities. The goals of the program are to promote sportsmanship, benevolence, friendship, sociability, good will, tolerance and to provide a meeting place for the 225 POLICE OPERATIONS BUREAUS Program Description (continued) promotion of common interest of youths. The HI -PAL program runs activities throughout the calendar year. Traffic Enforcement Unit The Traffic Enforcement Unit (TEU) is comprised of a supervising sergeant and four patrol officers in East Hawai'i and three patrol officers in West Hawaii. The unit is charged with enforcing traffic laws around the island and with investigating traffic deaths, utilizing specialized skills (i.e., computerized diagramming of accident scenes). Program Objectives 1. To achieve a burglary clearance rate of 30%. 2. To achieve a theft/auto theft clearance rate of 30%. 3. To achieve a robbery clearance rate of 60%. 4. To maintain a sexual assault clearance rate of 80%. 5. To attain at least a 65% service of court documents received. 6. To conduct 720 hard drug investigations (heroin, cocaine and crystal methamphetamine). 7. To recover 60,000 marijuana plants. 8. Crime Lab to achieve an assignment clearance rate of 90%. 9. HI -PAL to serve 60 youths in three age groups for each month and a 36% participation of "at -risk youths" out of all youths served. 10. Community Policing Program to complete at least 24 Problem -solving Activities and 24 Crime Prevention Activities annually through the development of partnerships directed at resolving community -police problems, resulting in the improvement of the quality of life for all citizens. 11. Community Policing Program to complete at least 48 Abandoned Vehicle/Beautification Projects annually through the development of partnerships with the community. 12. To provide at least four D.A.R.E. Curriculum (core classes) and/or training per month through the department's School Resource Officer Program. Program Highlights Criminal Investigation Section (CIS) The Area I Criminal Investigation Section (CIS) The Criminal Investigations Sections investigate all major crimes, such as murders, felony assaults, major property crimes and financial crimes. In addition, CIS detectives 226 POLICE OPERATIONS BUREAUS Program Highlights (continued) respond to all reported suicides, child deaths and other deaths with questionable circumstances. During Fiscal Year 2013-14, Area I CIS investigated 2,057 crimes. Of those, 789 were burglaries, 389 were thefts and 308 were financial crimes. In comparison with the previous fiscal year, this represents a 64 percent increase in the number of burglaries investigated, a 25 percent decrease in thefts and a 37 percent decrease in financial crimes. The overall solution rate was 70 percent. Area I detectives investigated 3 murder cases and 6 attempted murder cases. At the end of the fiscal year, 1 murder and 1 attempted murder case is pending. The Area II Criminal Investigation Section (CIS) Area II Criminal Investigation Section detectives investigate felony cases in the South Kohala, North Kohala, Kona, and Ka'u districts. During Fiscal Year 2013-14, Area 11 CIS investigated 1,116 crimes. Of those, 208 were Burglaries, 105 were Thefts, and 444 were financial crimes. In comparison with the previous fiscal year, this represents a 24 percent decrease in Burglaries, a 52 percent decrease in Thefts, and a 441 percent increase in financial crimes. The overall clearance rate was 73 percent. During this time period Area II detectives investigated one Murder case and three Attempted Murder cases which were solved by the end of the fiscal year. Juvenile Aid Sections (JAS The Area I Juvenile Aid Section (JAS) The Area I Juvenile Aid Section (JAS), under the command of a Police Lieutenant, is responsible for the investigation of cases involving juveniles as victims or perpetrators. Investigations conducted include, assaults, property crimes, sexual assaults, domestic violence, and status offenses. The JAS also maintains two units consisting of the Sex Crimes Unit, specializing in sexual assault investigations, and the Domestic Violence Unit, specializing in domestic abuse cases that include domestic related homicide. The General Detail Detective in JAS is assisted by a Police Officer III. The Police Officer III position in the unit is assigned to handle and work with a canine (certified scent - discriminating canine) that assists police in locating missing children. The General Detail Detective and Police Officer III are primarily responsible for investigating cases involving juveniles as victims or perpetrators. 227 POLICE OPERATIONS BUREAUS Program Highlights (continued) The Area II Juvenile Aid Section (JAS) The Area II Juvenile Aid Section (JAS), under the command of a Police Lieutenant, is responsible for the investigation of cases involving juveniles as victims or perpetrators. Investigations conducted include assaults, property crimes, sexual assaults, domestic violence, gang activity and status offenses. The JAS also maintains two specialized units consisting of the Sex Crimes Unit, specializing in sexual assault investigations, and the Domestic Violence Unit, specializing in domestic abuse cases. The General Detail Detective in JAS is assisted by a Police Officer III. This same unit is also responsible for overseeing Crime Reduction Units (CRU) in which personnel are temporarily culled from other sections in order to detect and investigate gang activity and underage drinking. The Police Officer III position in the unit is assigned to handle and work with a canine (certified scent -oriented canine) that assists police in locating missing children. Vice Section The Area I Vice Section The Area I Vice Section initiated 850 drug-related investigations and arrested 201 individuals for 636 charges. In their continued efforts to disrupt the use, distribution, and importation of illegal narcotics into Hawaii County, the Vice Section also initiated 47 forfeiture investigations in which items valued at approximately $92,000.00 were seized during Fiscal Year 2013-2014. August 2013, a 31 -year-old male was arrested after a search warrant was executed on a residence in Pepe`ekeo and 35.5 grams of Ice was recovered. A 2006 Dodge Truck, 2001 Toyota Camry, a Honda Drag Race Car along with its trailer and $5,751.00 US Currency was also recovered for asset forfeiture. May 2014, a suspicious parcel showing all the indicators was located at Hilo Fed -Ex. The parcel was screened by narcotic canine "Primo" who alerted to the scent of a narcotic. After the execution of a search warrant on the said parcel 4.25 lbs. of crystal methamphetamines was recovered. The parcel was destined for a 37 -year-old male party of a Kaiwiki Road address. After it was determined that we would attempt a controlled delivery we enlisted the help of the the Drug Enforcement Agency's (DEA) Airport 228 POLICE OPERATIONS BUREAUS Program Highlights (continued) Taskforce. A controlled delivery was conducted at the Kaiwiki address, the male party left the residence with the parcel, he stopped at several locations before opening the parcel. The parcel was secured and 5 individuals determined to be multi -ounce drug dealers were arrested. May 2014, Area I Vice Officers arrested a 50 -year-old male after a narcotics search warrant was executed at a residence located in Hilo and 16.2 grams of crystal methamphetamine along with three ice smoking pipes and drug paraphernalia associated with the distribution and consumption of crystal methamphetamine and 48.5 grams of dried marijuana was recovered. June 2014 Area I Vice Officers arrested a 58 -year-old male after a narcotics search warrant was executed on a vehicle which was located at the beach area of Hilo Break wall. Officers recovered 24.5 grams of crystal methamphetamine along with an ice smoking pipe and drug paraphernalia associated with the distribution and consumption of crystal methamphetamine. Also recovered were 14.44 caliber and eight .38 caliber live rounds. The Area -II Vice Section The Area II Vice Section initiated 900 drug-related investigations and made 226 arrests for a total of 799 charges. In their continued efforts to disrupt the use, distribution, and importation of illegal narcotics into Hawaii County, the Vice Section also initiated 31 forfeiture investigations in which items valued at approximately $305,577.69 were seized during Fiscal Year 2013-14. The abuse of pharmaceutical prescription drugs (known as "pharmaceutical diversion") continues to remain an alarming drug threat in the United States and Hawaii County. It has been reported that pharmaceutical drugs, legally prescribed or diverted, were present in approximately 90 percent of the search warrants executed for illegal narcotics. The most commonly recovered pharmaceutical drugs during these investigations were Oxycodone, Hydrocodone, Methadone, and illegal steroids. In September 2013, Vice Section officers executed search warrants on a 55 -year-old male person's residence and vehicle. Officers recovered approximately 14 pounds of marijuana and items of drug paraphernalia. Officers also located evidence indicating the male had large sums of cash within his bank accounts / safety deposit box. Upon executing search and seizure warrants on the male's bank accounts and safety deposit box, officers seized $165,953.89 for forfeiture purposes. The male was arrested for Commercial Promotion of 229 POLICE OPERATIONS BUREAUS Program Highlights (continued) Marijuana, Promoting Detrimental Drugs, and Drug Paraphernalia and was later released pending further investigation. The Vice Section worked in conjunction with the Department of Homeland Security Investigations (HSI) and in addition to the initial offenses, officers compiled a money laundering case against the responsible male. This investigation has been deferred to the Prosecutor's Office for their review. In November 2013, the Vice Section, worked with the DEA and the Honolulu Airport Task Force, after a parcel destined for the Big Island and containing one pound of crystal methamphetamine was intercepted. During a collaborative operation, a 39 year old male was identified as the intended recipient. A subsequent controlled delivery was conducted and said male accepted and opened the parcel. He was taken into custody for Methamphetamine Trafficking and Drug Paraphernalia and later released to the DEA's custody for prosecution. In January 2014, the Vice Section, collaborated with the United States Probation Office, on an investigation involving a 39 year old methamphetamine distributor who was on federal probation for previous narcotics offenses. Upon executing a search warrant on the distributor's vehicles and residence, officers recovered one pound of methamphetamine and gathered valuable intelligence about methamphetamine distribution occurring on the Big Island and State of Hawaii. The distributor was arrested and charged for state narcotics offenses and was taken into custody for violating the terms and conditions of his federal supervision. Crime Lab The Crime Lab currently consists of a Supervising Criminalist III, one Criminalist II, one Criminalist I, an Evidence Specialist II, and an Evidence Specialist I. The Evidence Specialist I joined HPD in September 2014, and the Criminalist I in December 2014, filling an Evidence Specialist II, and Criminalist II, positions vacated in fiscal year 2013- 14. In Fiscal Year 2013-14, the Evidence Specialists assisted in 54 call -outs for assistance which included 9 murdesr, three negligent homicides, 14 coroners' inquests, assaults, terror threats, arson, and other investigations. In addition to the call -outs, the Evidence Specialists conducted in-service training for HPD personnel, completed 119 examinations of evidence for latent fingerprints and 24 examinations for the presence of biological evidence. The Criminalists conducted in-service training for HPD personnel, completed 935 drug analyses, 501 latent examinations, 50 firearms related cases. The Crime Lab completed 230 POLICE OPERATIONS BUREAUS Program Highlights (continued) 1,631 cases assigned in this fiscal year, not including call -out work associated with crime scenes. Within this time period, one Criminalist attended two courses in Forensic Computer training which was coordinated and funded through the U.S. Secret Service. Upon completion of the training, equipment and software licensing were also provided, enabling the Crime Lab to provide Forensic Computer services in support of investigations. In Fiscal Year 2013-14, the Crime Lab assisted in coordinating an interagency "DNA for Investigators Training" through the San Diego Regional Training Center and grant funds provided through the National Institute of Justice. Two very informative identical three day courses were offered in the East and West side of Hawaii Island, providing updated DNA Investigations training for over 50 participants from HPD, MPD, KPD, the Attorney General's Office, and the Hawaii County Prosecutors Office. The Crime Lab also received the Coverdell Forensic Science Improvement grant of $26,048 for training and equipment. With the grant funds: two Criminalists attended the Clandestine Laboratory Investigating Chemist Technical Training Seminar in Boston, MA; one Evidence Specialist and three Criminal Investigations Section Detectives attended a Bloodstain Pattern Analysis Documentation class coordinated by HPD -SIS, and investigations/crime scene processing equipment were acquired for the Evidence Specialists and Area II Operations Criminal Investigations Section, including a 4'x 6' trailer to store and transport the equipment. Equipment included: a generator with lights and accessories; metal detector; trajectory kit; digital SLR camera with flash and lens accessories; digital voice recorders, digital video recorder with accessories, crime scene tents, netting, weights, table, chairs, headlamps, bolt cutters, printer, impulse heat sealer, glue fuming wand kit, post mortem fingerprinting kit. The South Hilo Patrol Division South Hilo Patrol, the Police Department's largest staffed patrol division, is situated on the ground floor of Building B at the Public Safety Complex, 349 Kapi'olani Street. Patrol officers also operate out of the Mo`oheau Bus Terminal Mini Station. South Hilo Patrol provides 24-hour police services for the district of South Hilo and operates the East Hawaii Detention Center which houses pretrial detainees for the four police districts that comprise Area I Operations. Other services provided by the South Hilo Patrol Division include Community Policing, School Resource Officers and the Reserve Officer Program. 231 POLICE OPERATIONS BUREAUS Program Highlights (continued) During Fiscal Year 2013-14, South Hilo Patrol served 3,131 court documents, including bench warrants, penal summons, subpoenas, and restraining orders. Officers responded to 425 major traffic accidents in South Hilo this fiscal year compared with 444 the previous fiscal year. In the area of traffic enforcement, police made 173 DUI arrests and issued 1,121 speeding citations, 638 seatbelt citations. Overall, officers issued 8,842 traffic citations. South Hilo robberies reported remained fairly constant while there was a small decrease in Thefts reported. Thirty-five robberies were reported this fiscal year compared with 34 reported last year. Thefts dropped from 2,328, last fiscal year to 2,267 this year. South Hilo communities experienced a large increase in burglaries during the spring of 2014. Burglaries rose 28 percent totaling 495 compared with 370 last year. These burglaries were reported in mainly residential areas whereas the residents worked during the daylight hours. A rise in Neighborhood Watch participation led to the capture of the responsible parties by a Task Force created to combat the burglary problem. There were 72 reported sexual assault cases compared to 80 the previous fiscal year. Assaults stayed constant from 386 to 385. Police investigated one murder in South Hilo this fiscal year compared with 5, last fiscal year. The Puna Patrol Division The Puna District encompasses approximately 683 square miles, it is bordered by the South Hilo District to the North and the Ka'u District to the South. There are 50 Police Officer, 6 Sergeant, 1 Lieutenant and 1 Captain positions assigned to the Puna District. During the current fiscal year, the district was allotted two additional Sergeant positions, an increase from the previous 4 Sergeant positions of the year prior. This past year was the first in over a decade when a large group of newly trained Recruit Officers received their first solo assignment in the Puna District. There were a total of 11 new officers from the 81St Police Recruit Class transferred to Puna in mid-June 2014. Since their arrival, these new officers have quickly adapted to the high pace of activity in Puna, two have already received notable recognition being selected as Aloha Exchange Club's Officer of the Month, a remarkable achievement with less than 6 -months into their first solo assignment. Puna has been significantly impacted by the forces of nature this past year. Tropical Storm Iselle made landfall in early August 2014, the resulting high winds and surf 232 POLICE OPERATIONS BUREAUS Program Highlights (continued) wreaked havoc by dropping power lines and large Albesia trees, blocking roadways, damaging homes. National Guard personnel were activated to respond to the disaster and working alongside Puna patrol officers, provided security and assisted in the recovery efforts. Soon after things returned to normal, a lava flow which began on June 27, 2014, began taking a path of descent from Kilauea toward the town of Pahoa as of this writing, this flow continues to threaten businesses and residences of the district. Puna patrol officers working with the National Guard, have once again stepped up to task of providing an added security presence in this changing situation. Community Policing Officers (CPO) in Puna partnered with ten neighborhood watches in crime prevention, community awareness and problem solving. The CPO's also worked with local businesses and continue to make efforts to deal with ongoing illegal hunting occurring on private farm lands in the Keaau area. During the past fiscal year, criminal cases initiated increased slightly by 4% or 279 cases in the fiscal year 2013-14 as compared to the previous year. There were 6,557 cases initiated in 2013-14 as compared with the previous year (6,278). For the last fiscal year, burglaries increased by 13%, 430 as compared to 378 the previous year, and thefts were up by 7%, 1095 as compared to 1,018 the previous year. The district's Burglary clearance rate is up 2%, 18% as compared to 16% for the same period last fiscal year. The North Hilo Patrol Division In Fiscal Year 2013-14, the North Hilo District had an increase in reported burglaries with 22 burglary reports being filed compared with ten the year before. Of the 22 burglary investigations, five were solved for a clearance rate of 22 percent. Theft cases also increased from 31 to 41 cases. Officers were able to solve sixteen of the theft cases for a clearance rate of over 39 percent. To address this, the Community Police Officer assigned to the North Hilo District has taken a more active role in burglary and theft investigations and proactive patrols in areas with developing crime trends, as well as mapping those trends. The district logged 39 major traffic accidents, three more than the previous year. As with many other districts, traffic enforcement is an important part of police work as it helps in keeping our roads safe for our community members and visitors alike. Police officers issued over 1,700 citations in the North Hilo District; of those, 548 were for speeding. The North Hilo Community Policing Officer (CPO) will often partner with the Hamakua District CPO and School Resource Officer (SRO) in order to better serve the 233 POLICE OPERATIONS BUREAUS Program Highlights (continued) community. In the North Hilo District, they assisted with two Drug Free Bash celebrations with the Queen Lili`uokalani Children's Center, Big Island Biker Fest at Laupahoehoe Point, and the Laupahoehoe Music Festival. The Hamakua Patrol Division During the 2013-14 Fiscal Year, the Hamakua District saw a change in supervision, following the retirement and transfer of the two Sergeants. The Sergeant's positions were filled by two transfers from the Kona District. The Hamakua District ended the 2013-14 fiscal year with a increase in burglaries, having 25 reported cases compared with 18 from the previous fiscal year; eleven of the burglaries were solved for a clearance rate of 44 percent. Seventy thefts were reported, compared with 82 from the previous year, a decrease of about ten percent. A total of 88 were solved for a clearance rate of more than 100 percent (takes into account thefts reported in prior years but solved during this fiscal year). Traffic safety remains a priority in the Hamakua District. Major traffic collisions increased, with 49 major accidents reported this period compared with 42 in 2012-13. Police officers issued more than 2,400 citations. Of those, 665 were for speeding and 182 were for seat belt or child restraint violations. Emphasis on traffic enforcement remains an important factor to hold down the number of major traffic accidents. Despite the increase in major traffic accidents, no traffic fatalities were recorded for the year in the Hamakua District. Through the year, our Hamakua District Community Policing Officer (CPO) and School Resource Officer (SRO) continued to work together with Neighborhood Watch organizations, schools, and other community organizations to address various community concerns. Some of the major community events they were involved in were The Annual Western Week parade and block party, Honoka`a Peace Day Fair, American Cancer Society Relay for Life, Thanksgiving Community Dinner, First Fridays and the Honoka`a High School Homecoming Celebration. The School Resource Officer assigned to Honokaa Schools remained active working with the school administrators and facility at the Honokaa and Pa'auilo Schools to reduce incidents of bullying, truancy, thefts, and drug activity. 234 POLICE OPERATIONS BUREAUS Program Highlights (continued) The Kona Patrol Division The Kealakehe Police Station serves as the main station for the Kona Patrol Division and houses a cellblock detention section, community policing section, clerical services section and an evidence section. The Kona Patrol division has two sub stations. One located at Hale Halawai in downtown Kailua Kona and one in Captain Cook. During the Fiscal year 2013-14, the Kona Patrol clerks processed 3,502 Firearms registrations, to include handguns, rifles, and shotguns. 2,174 were long guns consisting of rifles and shotguns and 1,297 were handguns. Some of these firearms were imported from out of state. The evidence section, which is staffed by two evidence custodians, is responsible for the storage and preservation of over 7,248 pieces of evidence recovered in criminal investigations. The preservation of these pieces of evidence is critical to the successful prosecution of these criminal cases. Kona Patrol welcomed four new police officers who graduated from the police recruit program and three veteran officers that came from another department and was assigned to the Kona District in June 2014; however 11 officers were re -assigned after being transferred and or promoted. Kona Patrol officers responded to over 8,987 criminal complaints and over 15,156 calls for service related to non -criminal complaints such as minor nuisances or persons needing assistance, where the incident did not reach the level of criminality. They also issued 20,486 citations, of which 2,825 were for speeding violations. In a department -wide effort to combat distracted driving; Kona Patrol officers issued 1,052 citations for using an electronic device (cell phone) while driving. In addition, 547 drivers were arrested for suspicion of driving while under the influence of alcohol or drugs. The Kona District received 2,872 court documents, of which 2,575 of these documents were served. A large portion of these court documents were served by the cell block Officers. The cell block consists of three Officers and one Sergeant Supervisor. In this fiscal year the cell block held 1,815 individuals. The Kona Community Policing Unit is headed by a police sergeant and consists of two school resource officers (SRO) and seven community policing officers (CPO). 235 POLICE OPERATIONS BUREAUS Program Highlights (continued) The School Resource Officers are assigned to Konawaena Middle School and Kealakehe Intermediate School. In addition to teaching DARE classes, they provide students with information on anti -bullying, Internet safety, laws and ordinances and a variety of other topics. The SROs establish a rapport with the students so that they perceive police officers as more approachable. They provide a liaison between the school and the police department. The Community Policing Officers focus on addressing community -related issues in the North and South Kona areas. Their responsibilities also include bike patrol in the Ali'i Drive area and beach sweeps to ensure the safety of the tourist community and businesses and to address the growing amount of transient homeless persons attracted to the warm climate. Their problem - solving efforts include spearheading neighborhood watches and Crime Reduction details. To better deal with issues regarding the homeless, the County and State of Hawaii started a program called CHIRP (Chronic Homeless Intervention and Rehabilitation Project). The program involves many different agencies including the Police to assist in getting the homeless population the assistance that they need to get "back on their feet." This multi -agency approach focuses on addressing each homeless person as an individual, rather than placing them all in the same category. Some may have mental health issues; therefore mental health providers provide more assistance to these individuals. Many have substance abuse issues, therefore substance abuse counselors and other agencies some of which are non-profit become involved in providing counseling and different avenues to combat their addiction. Another major area that the Community Policing Officers also assist in is with the Patrol Division; when the Patrol Division is short staffed, due to issues of transfers, worker's compensation issues, illness and/or family leave issues. The Community Policing Officers also do monthly and weekly crime trend analysis. From these crime analyses, temporary task forces are formulated as the need arises. During the crime analysis if it shows that a certain area or neighborhood is being burglarized or there are much more break-ins in vehicles or residences in a certain location, a task force is often formulated to combat these problems. The task force may focus on a certain group of individuals and or may begin to do undercover types of operations using surveillance, stings and/or other methods of detection, such as the use of 236 POLICE OPERATIONS BUREAUS Program Highlights (continued) confidential informants. The task forces would most likely comprise of Community Policing Officers, Patrol Officers and Criminal Investigation Division Officers and Detective. These methods have proven to be very successful. The South Kohala Patrol Division The South Kohala Patrol district encompasses 699 square miles between the North Kohala District at Kiowa and the Kona District at Kauai Point. There are approximately 17,500 residents within the district, which include residents of the Hawaiian Homelands in Waimea and unincorporated Kawaihae areas. The district has seen a growth in population of 38% from the 2000-10 U.S Census. This is the largest percentage growth in population in the entire state. The South Kohala District hosts six major hotel resorts and three beach parks. South Kohala Patrol currently consists of 25 patrol officers, three community policing officers, one police operations clerk, one custodian, three sergeants, one lieutenant and one captain. During Fiscal Year 2013-14, there was a slight rise in calls for service from the community. There was one murder and one attempted murder as compared to none last fiscal year; three robberies as compared to one last fiscal year; and 47 assaults as compared to 53 last fiscal year. There was also a slight increase in most categories of reported property crimes. Stolen vehicles were up to 28 compared to 24 the previous fiscal year; and thefts, shoplifting and UEMV (unauthorized entry into a motor vehicle) increased from 302 last fiscal year to 329 this fiscal year. There were 44 burglaries reported this fiscal year as compared to 51 last year. Drug-related crimes increased to 124 as compared to 104 the previous fiscal year. Officers response to miscellaneous non -criminal calls for service saw a slight increase from 4,901 calls last reporting period to 5,178 this period. South Kohala patrol officers issued 7,961 traffic citations and arrested 132 impaired drivers as compared to 76 the previous fiscal year. This represents a 47% increase in arrests. Officers also investigated 147 major traffic accidents and 399 minor traffic accidents. The South Kohala District did not have any traffic fatalities whereby alcohol was indicated as being a factor. 237 POLICE OPERATIONS BUREAUS Program Highlights (continued) There were 3 traffic fatalities in the district. Of these, two involved heavy transport vehicles descending steep grades (one on Kawaihae Road and the other on Waikoloa Road) and the other occurring on the Daniel K. Inouye highway (new portion of Saddle Road) was attributed to a pre-existing medical condition of the driver. The most significant events that occurred in the district were: On January 17, 2014, a 34 -year-old male was reported missing by his ex-girlfriend and corroborated by his mother. On February 28, 2014, the detective assigned to this investigation asked one of the South Kohala Community Police Officers for assistance in locating a potential witness in this investigation. The officer not only provided the assistance requested, but was also able to garner information from other witnesses and confidential sources that the missing man was in fact murdered, details of the murder and identity of the suspect. The suspect was later arrested and charged with second degree murder and plead guilty to same. On April 17, 2014, a male victim was stabbed multiple times and had his throat slashed. Upon officers' arrival, they found the victim with a six inch laceration to his throat and seven stab wounds to his torso area. The suspect in this case has been charged with attempted second degree murder and is currently out on bail. Community Policing officers hosted or participated in many events in the Waikoloa and Waimea areas, to include outreach programs, Keiki ID, various community sponsored events, health and safety fairs hosted by various groups, annual celebrations, and parades that include the Waimea Christmas Parade. The North Kohala Patrol Division During Fiscal Year 2013-14, the North Kohala District experienced a decrease in the number of reported Burglaries (13 cases compared to 17 cases last fiscal year), increase in Assaults (23 cases compared to 20 cases last fiscal year), decrease in UEMVs (14 cases compared to 31 cases last fiscal year) and decrease in Thefts (59 cases compared to 85 cases last fiscal year). The district of North Kohala enjoyed a reduction of crime in the key categories Burglaries, Thefts and UEMVs. North Kohala also benefitted from the closures of these cases and the support of Area II CID. Burglaries (seven closed compared to five the previous year), Thefts (28 closed compared to 28 the previous year), and UEMVs (10 closed compared to two the previous year). 238 POLICE W, OPERATIONS BUREAUS Program Highlights (continued) The total number of traffic accidents decreased from 84 reported accidents to 70 reported accidents with zero fatalities. The "Kohala Grad Night Project" in its fifth year was again a huge success, with almost 100 percent participation. The North Kohala Community Policing officer participated with the community in annual events to include the Kamehameha Day Parade, Skate Day, Easter Egg Hunt, and Toys for Tots. In partnership with Kohala Elementary School, the DARE curriculum was taught to 70 students. The Ka'n Patrol Division During the Fiscal Year 2013-14, Ka'u Patrol officers investigated 67 major traffic accidents, an increase from 47 investigated in the Fiscal Year 2012-13. An increase in traffic enforcement efforts resulted in the issuance of over 3,011 citations, of those 605 were for speeding and 216 were for Seatbelt, Child Restraint, or Electronic Devices. There were no traffic fatalities for the fiscal year as compared to five from the previous fiscal year. Enforcement efforts will continue in an effort to keep our roads safe for our community members and visitors alike. Ka'u Patrol investigated over 1,200 incidents and responded to over 3,400 miscellaneous service -type calls during the 2013-14 fiscal year. There was a decrease in burglaries from 48 as compared to 59 from the previous year. Thefts and Unauthorized Entry into Motor Vehicle cases increased to 186 cases as compared to 173 cases from the previous fiscal year. Neighborhood Watch groups continue to be active in Discovery Harbour, Greensands and Hawaiian Ocean View Estates subdivisions working along with the Ka'u Community Policing Officers. The most significant events occurring during the Fiscal Year 2013-14 were: • On January 26, 2014, a 25 -year-old female and a 23 -year-old male were arrested and charged for robbery after the female wielding a hatchet demanded the victim's car. The female victim, who was parked on the side of the road, managed to wrestle the hatchet away; and as a result, the victim received an injury to her right forearm after the female suspect bit her. While this was going on the male suspect removed personal belongings from the victim's car and fled the scene. He turned himself in after an all points bulletin (APB) was issued for his 239 POLICE OPERATIONS BUREAUS Program Highlights (continued) • arrest. The female suspect was arrested and charged for Unauthorized Entry of a Motor Vehicle and Assault. On March 12, 2014, Ka'u police officers responded to a call of a gunshot victim at a residence in Hawaiian Ocean View Estates subdivision. Upon arrival officers discovered a 37 -year-old male with apparent gunshot wounds to his upper torso lying within the living room of the residence. On the lanai, officers observed a 48 -year-old male with an apparent self-inflicted fatal gunshot wound to his head. Investigations revealed that following a verbal dispute the 48 -year-old male followed the victim into the residence and fired several shots striking the victim several times in the back. The male suspect then walked out to the lanai area and shot himself. • On May 18, 2014, a 26 -year-old male and a 22 -year-old male were arrested following a crime spree in the Ka'u district. Utilizing a stolen vehicle from Hilo, both males were suspected of burglarizing a home in Naalehu while the victims were asleep and entering their vehicle removing personal items. The suspect's then drove down to South Point and removed fishing and camping equipment, including a portable generator and entered parked vehicles from several campsites. On the way back towards Hilo the suspects stopped at a popular surf spot and entered three parked vehicles removing personal items. While driving through the Volcano National park the suspects ran off the roadway and struck a tree. Some of the victims who had been camping in South Point came upon the traffic accident, observed and were able to identify some of their fishing and camping equipment strewn about the accident scene. Both suspects were arrested for several offenses to include burglary, theft, and Unauthorized Entry into a Motor Vehicle. Community Policing Officer (CPO)/School Resource Officer (SRO)/HI-PAL Programs The Hawaii Police Department continues to promote the Community Policing philosophy. Our mission for Community Police is to form partnerships with the community in order to create a safe and secure environment. Through these partnerships, we are able to more efficiently prevent crime, reduce the fear of crime, and arrest those who commit crimes through the use of a proactive problem -solving approach. 240 POLICE OPERATIONS BUREAUS Program Highlights (continued) There are 34 authorized positions island -wide, which include a lieutenant in Area I, a sergeant in Area II, 27 community police officers, six school resource officers, and one civilian clerk. Community Policing Officers continue to support and encourage growth in community Neighborhood Watch Programs and Community Association meetings. Through these programs, these officers conduct home burglary prevention presentations and free home inspections. They also participate in Business Watches in the Downtown Hilo, Pahoa and Kailua Village areas, educating business owners in crime prevention by suggesting ways to redesign displays and store layouts and how to properly report business related crimes. Business area walks, such as the "Downtown Hilo Aloha Patrol" are encouraged and promote a positive partnership between the business community and the police department. These partnerships with the residential and business community include many safety and beautification projects such as graffiti paint over projects, sign waving awareness for domestic violence, drug abuse, seatbelt safety and DUI prevention. The constant communication between the community and the officers help to keep the community better informed and educated in matters relating to crime prevention and island safety. Bike Patrol is a successful component of Community Police, allowing improved presence of officers in high crime areas and other areas popular to our visiting tourists during cruise ship days in both Downtown Hilo and Kailua-Kona. The Community Police Officers also support and participate in some of the island's major functions like: • Downtown Hilo Ho' olaulea • Merrie Monarch • Hilo, Kea'au, Pahoa, and Kailua Christmas Parades • July 4th festivities • Kurtistown Family Fun Day • Mountain View Family Fun Day • Kea`au Family Fun Day • Laupahoehoe Music Festival • Ironman & Keiki Triathlons School Resource Officers (SRO's) offer law-related educational programs in the schools in an effort to reduce crime, substance abuse, violence and to provide a safe school environment. These officers also provide law related counseling to both students and 241 POLICE OPERATIONS BUREAUS Program Highlights (continued) staff, act as a liaison between the school and the police department and provide a positive role model for students. This past year, the SRO's in Area I began "Character Breakfasts" in six elementary schools in Hilo and Hamakua. McGruff "The Crime Prevention Dog" and Daren the "D.A.R.E." Lion began visiting the schools to have breakfast with the students. Companion officers then conduct crime prevention and drug awareness to the students. SRO's also conduct Drug Abuse Resistance and Education (D.A.R.E.) training to the students island wide, coordinate intramural activities, and provide crime prevention and other law related presentations. "D.A.R.E. Day" 2014 was a huge success in Hilo & Kona, hosting approximately 1,600 fifth and sixth grade students, from 12 schools, which graduated from their D.A.R.E. classes. HI -PAL continued to provide recreation for youth in our community to help promote and improve their moral and civic standards and to develop a friendly and positive relationship between the youth and police officers. The activities are designed to foster the spirit of loyalty and faith in our American tradition, promote sportsmanship, friendship, goodwill and tolerance and provide a safe environment for our youth to participate in their common interests. Throughout the 2013-14 fiscal year, over 2,100 youths participated in HI -PAL activities, including 19 basketball and two volleyball clinics, leagues, and tournaments under the "Click It Or Ticket" campaign. During these events, all of the youth participants pledge to use their seatbelt and practice vehicle safety. The largest event held is the "Winter Classic" basketball tournament, held during the last week of December. Last year, 455 youths participated in 96 games during this four day event which was held at four different locations in Hilo. The HI -PAL officers also develop and conduct intramural activities for government assisted housing areas during the summer and school break sessions and assist the School Resource Officers with the school intramural activities. They continue to partner with the County Parks & Recreation in conducting youth activities including the annual track meets, Keiki Triathlon and other sports related camps and clinics. 242 POLICE OPERATIONS BUREAUS Program Measures n/a* = Statistical information, no projected numbers provided as the department does not support a quota system for citations or arrest. 243 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Criminal Investigation Section Robbery Clearance Rate 49.4% 60% 60% Juvenile Aid Section Sexual Assault Clearance Rate 71.9 80% 80% Vice Section Hard Drug Cases 337 >=760 >=760 Crime Laboratory Assignment Clearance Rate 88.8% 90% 90% HI -PAL Participation in 5-8 age group 263 >=240 >=240 Participation in 9-12 age group 1,648 >=240 >=240 Participation in 13-17 age group 1,692 >=240 >=240 "At risk" Youth Participation 61.3% 30% 30% Presentations/Clinics 48 24 24 Community Policing Program D.A.R.E Curriculum or In -Service Training 51 48 48 Problem Solving Activities 772 24 24 Crime Prevention Activities 164 24 24 Abandoned Vehicle/Beautification Projects 27 48 48 Traffic Enforcement Unit (TEU) DUI Checkpoints 191 >=84 >=84 DUI Arrests 329 n/a* n/a* Roadside Screening 185 >=72 >=72 Moving Citations 9,488 n/a* n/a* Regulatory Citations 4,506 n/a* n/a* Departmental Island -wide Measures DUI Arrests 1,351 n/a* n/a* Traffic Citations Issued 63,929 n/a* n/a* Burglary Clearance Rate 18.3% 30% 30% Theft/Auto Theft Clearance Rate 36.6% 30% 30% Court Documents 1 26.4% 1 65% 65% n/a* = Statistical information, no projected numbers provided as the department does not support a quota system for citations or arrest. 243 POLICE OPERATIONS BUREAUS Program Expenditures Operations Bureau FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 446 449 452 Salaries and Wages 30,662,820.23 34,967,080 37,435,244 Operations 2,270,470.77 2,265,084 2,321,491 Program Total 32,933,291.00 37,232,164 39,756,735 Custodian/Groundskeeper I 4 4 4 HI -PAL 1 1 1 Number of Positions 3 3 *- Salaries & Wages 174,770.21 201,996 - Operations 13,211.85 17,500 9 Program Total 187,982.06 219,496 - *HI -Pal positions to be absorbed back into Patrol Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Authorized FY 2015-16 Request Assistant Police Chief 2 2 2 Clerk III 6 6 6 Criminalist II 2 2 2 Criminalist III 1 1 1 Custodian/Groundskeeper I 4 4 4 Custodian/Groundskeeper I (1/2T) 1 1 1 Custodian/Groundskeeper I (1/4T) 4 4 4 Detective 37 37 37 Police Captain 9 9 9 Police District Operations Assistant 1 1 1 Police Evidence Custodian 2 2 2 Police Evidence Specialist I - - - Police Evidence Specialist II 2 2 2 Police Investigative Operations Clerk 6 6 6 Police Lieutenant 18 18 18 Police Major 2 2 2 Police Officer II 306 309 309 Police Operations Clerk 6 6 6 Police Sergeant 34 34 34 Polygraph Examiner 1 1 1 Secretary 2 2 2 Sexual Assault Forensic Nurse Coordinator 1 1 1 Storeroom Clerk 1 1 1 Victims Services Assistant (Tem) 1 1 1 Total 1 444 449 452 POLICE MISCELLANEOUS Program Expenditures 245 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Investigating Cause of Death 489,684.90 460,000 465,000 Training Account 119,694.32 120,000 120,000 Police Sobriety Test 133,012.00 90,000 90,000 Asset Forfeitures 6,951.11 500,000 500,000 Police Private Contributions 0.00 20,000 20,000 Total Miscellaneous 749,342.33 1,190,000 1,195,000 245 POLICE GRANT REVENUES Program Description To continue active efforts in obtaining funding through Federal- and State -Sponsored Grants to augment the department's budget in the areas of: 1. To continue providing for Community Relations, DARE and Youth Programs. 2. To provide Investigative Operations personnel with specialized training and equipment dealing with Drug Enforcement. 3. To provide necessary equipment, manpower, training and for public education in dealing with Traffic Enforcement, to include speeding violations, drunk driving, seatbelt enforcement and motor vehicle occupant protection. 4. To provide personnel and SAFE nurses with the necessary equipment, training and supplies to deal with sexual assault and domestic violence. Program Objectives 1. HI IMPACT (Hawai'i HIDTA $125,000) - To combat the methamphetamine (ICE) problem in the County of Hawaii by conducting various sting operations. 2. Statewide Narcotics Task Force (State Department of the Attorney General $125,000) - For multi jurisdictional task force programs that integrate federal, state and local drug law enforcement agencies and prosecutors for the purpose of enhancing inter- agency coordination and intelligence gathering and facilitating multi jurisdictional investigations. 3. Occupant Protection (State Department of Transportation $72,000) - To conduct seatbelt enforcement and child restraint roadblocks. 4. High Speed Enforcement (State Department of Transportation $98,050, funding to provide for additional enforcement dealing with speeding violations. 5. Click -It -or -Ticket (State Department of Transportation $19,000) - To reduce fatalities and injuries to front and rear seat occupants under the age of 17 by increasing seatbelt usage and awareness of state laws. 6. Roadblock Program (State Department of Transportation, Sobriety Checkpoint $155,000) to conduct DUI roadblocks to minimize fatalities and injuries. 7. Traffic Investigation (State Department of Transportation $30,000) - To reduce the number of alcohol-related fatalities and injuries, increase public awareness, and provide a constant deterrence against drunk driving. 8. Aggressive Driving Projects (State Department of Transportation $37,000) - To reduce the number of alcohol-related fatalities and injuries, increase public awareness and provide a constant deterrence against impaired driving. 9. Data Records (State Department of Transportation $78,000) - To establish a statewide traffic data system and to ensure compliance with national standards. ►m. POLICE GRANT REVENUES 10. SAFE Standby Pay (State Department of the Attorney General $40,000) - To improve the department's response to violent sex crimes, physical abuse and crimes of violence against women. 11. SAFE Training (State Department of the Attorney General $55,000) - To improve the department's ability to respond to violent crimes against women primarily sexual assault, with associated domestic violence and physical abuse. 12. Specialized Investigative Training (State Department of the Attorney General $55,000) - To improve the department's ability to respond to violent crimes against women through ongoing specialized training of the JAS detectives. 13. Justice Assistance Grant (U.S. Department of Justice $125,000) - To provide technological improvement and training that will benefit law enforcement and the prosecution of cases. 14. Distracted Driving (State Department of Transportation $37,917) — To reduce the number of drivers using an electronic mobile device while operating a motor vehicle by conducting checkpoints and issuing citations. 15. Youth Deterrence (State Department of Transportation $23,000) — To reduce the amount of underage individuals operating a vehicle after consuming alcohol and illegally drinking in public areas. 16. Department of Health — Tobacco Sting (State Department of Health $8,000) — To provide continued enforcement of the State Law Prohibiting Alcohol Sales to minors in the County of Hawaii. Program Expenditures Personnel Position Summary FY 2013-14 Position Title Actual FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 6 6 6 Operations 2,049,220.42 1,399,739 3,230,444 Program Total 2,049,220.42 1,399,739 3,230,444 Personnel Position Summary FY 2013-14 Position Title Actual FY 2014-15 Authorized FY 2015-16 Request Police Officer II (Tem) 6 6 6 Total 6 6 6 247 This page intentionally left blank 248 P-RROSECUTIN G ATTORNE Y PROSECUTING ATTORNEY DEPARTMENT SUMMARY Mission Statement The Office of the Prosecuting Attorney pursues justice with integrity and commitment. Department Goals 1. To strive for just disposition of criminal cases and promote public safety and order through timely, efficient, and effective prosecution. 2. To ensure that victims and witnesses of crimes are treated with respect, courtesy, and sensitivity in their cooperation with criminal prosecution. 3. To improve the criminal justice system by identifying areas of need and working collaboratively with other criminal justice agencies and the community. 4. To encourage and promote crime prevention and early intervention initiatives to improve the quality of life on the Big Island. 5. Identify, promote and implement new and innovative approaches to solving crime problems. Funding Source and Position Count General Fund $ 6,581,243 General Fund 91 Grant Revenue $ 2,513,000 Grant Revenue / Other 29 Other $ 250,000 Total Budget: $ 9,344,243 Total Number of Positions 120 Me PROSECUTING ATTORNEY GENERAL PROSECUTION Program Description The Office of the Prosecuting Attorney is charged with the duty to see that the laws are faithfully executed and enforced within the County of Hawaii. Violations of State and County laws, ordinances, rules and/or regulations are prosecuted on behalf of the community. The deputy prosecuting attorneys prosecute cases in the Family Courts, seven District Courts and four divisions of Circuit Courts in Hawaii County. This involves all criminal matters including preliminary hearings, grand jury sessions, arraignment calendars, motions, hearings, pretrial conferences and trials. In addition, they handle all appeals before the Hawaii Appellate Courts as well as the Federal Appellate Courts. Deputy prosecutors screen all criminal referrals made by police and other law enforcement agencies and are available 24 hours per day seven days a week for juvenile detention and felony conferrals. The Office continues its efforts to attend to the needs of victims and witnesses as they go through the criminal justice process. The Office seeks victims' input for and notifies victims of case disposition. The Office provides training for staff to maintain and improve their specialized skills. In addition, the Prosecuting Attorney deputies and staff provide training for police recruits and refresher training for police officers as well as to other law enforcement agencies and community organizations. The Deputy Prosecutors participate in career fairs and job shadowing and prepare appropriate educational presentations to students and faculty on the justice system, careers as a prosecutor and the risks and consequences of involvement in illegal activity. In an effort to reduce crime and promote public safety the Office is actively involved in several initiatives that address juvenile delinquency and promote community involvement in identifying and addressing public safety issues. The Office is actively supporting the Big Island Juvenile and Adult Drug Court, Veteran's Court, Environmental Court and Adult Mental Health Jail Diversion Program. In addition, we are collaboratively working to address elder issues, homelessness, efforts to reduce recidivism and establish the Big Island Juvenile Intake and Assessment Center. These programs strive to balance the individual service needs of the individual, the legal requirements of the courts, and the safety needs of the community. Whenever possible, the Office seeks funding for specialized units and demonstration projects. 250 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Objectives Core prosecution and victim services 1. Attend all courts in the County and prosecute all violations of State and County laws, ordinances and regulations. 2. Maintain a professional, dedicated and trained staff to carry out the duties of the Prosecuting Attorney as defined under the County Charter. 3. Attend to the needs of victims and witnesses as they go through the criminal justice system to include providing case information, assistance with restitution and crime victim compensation and referrals to appropriate agencies. 4. Expand criminal case processing improvements utilizing technology within the office as well as among criminal justice system partners. 5. Provide statewide Traffic Safety Resource Prosecutor to develop effective enforcement strategies to reduce highway offenses and traffic crashes. 6. Establish a sexual assault prosecution unit to work collaboratively with police investigators and other agencies to improve the outcome for sexual assault victims and hold offenders accountable. Improving the criminal iustice system 1. Coordinate two training/educational workshops to improve the criminal justice system. 2. Meet quarterly with the Hawaii County Police Department to discuss joint initiatives, policies, and procedures to improve investigations and prosecutions. 3. Meet monthly with the police, courts, Children's Justice Center, Sexual Assault Nurse Examiners (SANE), Department of Health, service providers and others to improve handling of domestic violence, child abuse and sexual assault cases. 4. Meet quarterly with Hawaii criminal justice agencies to discuss appropriate interventions and consequences for offenders. Community initiatives to promote crime prevention and intervention and other efforts 1. Support juvenile delinquency prevention and intervention initiatives. 2. Support domestic and family violence prevention and intervention initiatives. 3. Support neighborhood watch and other community based crime prevention and education initiatives. 4. Coordinate two training/educational workshops to promote crime prevention and early intervention initiatives. 5. Support the Committee on the Status of Women, formerly under the Mayor's Office. 251 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights Traditional Prosecution 1. Processed 20,672 in -custody, bailout and referral cases. 2. Serviced 1,316 court calendars for circuit court, district court, family court, drug court and mental health court in Hilo, Kona, Puna, S. Kohala, N. Kohala, Hamakua and Ka' u. 3. Information charged 165 cases, reducing Grand Jury caseload and time spent by approximately 727 witnesses (police, government employee and civilian). 4. Filed 239 Grand Jury cases. 5. Issued 727 administrative subpoenas. 6. Participated in State Asset Forfeiture program as a means of discouraging illegal activity. Received a percentage of proceeds totaling $8,736.23. Victim Services 1. Opened 2,361 cases for victim assistance. 2. Served 7291 individuals (5007 victims, 404 secondary victims, 1445 witnesses, 435 other). 3. Sent 4745 notification letters to victims. 4. Provided federal funding to Mothers Against Drunk Driving (MADD), Child and Family Services, and YWCA Sexual Assault Support Service for services to victims of homicide, child abuse, sexual assault and domestic violence. 5. Provided information/training to 7 organizations and participated in 12 community events on program services for victims. Criminal Justice System 1. Participated in Adult and Juvenile Drug Court in East and West Hawaii. During the fiscal year there were 38 new clients in Adult Drug Court 21 Hilo, 17 Kona) and 6 new clients in Juvenile Drug Court (2 Hilo, 4 Kona). A total of 15 graduated from the Drug Court program (9 Hilo, 6 Kona). The average Drug Court caseload for our staff is 126 in Hilo and 66 in Kona. 2. Participated in 11 statewide and 13 island wide interagency groups to develop interventions and strategies to improve the criminal justice system. 3. Coordinated a Statewide Department of Transportation "Crash Scene Reconstruction Training" for 60 deputy prosecutors and police officers. 252 PROSECUTING ATTORNEY GENERAL PROSECUTION 4. Sponsored/co-sponsored workshops and conferences to improve the criminal justice system response. a) Dating Violence — recognizing healthy and unhealthy relationships by Dr. Jill Murray in April 2014 Middle and High Schools island -wide and community presentations in Hilo and Kona. b) Domestic Violence 101 presented by Hawaii State Coalition Against Domestic Violence staff for social service workers May 2014 Kona. c) Chapter 704 - Penal responsibility and fitness to proceed Handbook Training January 2014 Kona. d) Chapter 704 - Penal responsibility and fitness to proceed Handbook Training February 2014 Hilo. Juvenile Issues 1. Sub -granted federal funding to The Salvation Army Family Intervention Services to provide family strengthening services to youth who have had contact with police or who are on probation, and also to their families. 2. Continued support and development of the implementation of the Big Island Juvenile Intake and Assessment Center, sub -awarded to The Salvation Army Family Intervention Services. This program is the first and only of its kind in the State of Hawai'i. 3. Coordinated one community service provider training entitled, "Wahi Kana'aho/Ho'opono Mamo," a Hawaiian -based approach to enhancing delivery of services to at -risk youth and their families. Forty-five (45) attendees. 4. Delivered five (5) Teen Outreach Program® Facilitator Trainings to twenty-four attendees. TOP® clubs are being implemented at the Youth Challenge Program, Goodwill Industries of Hawai'i, Inc., and the Boys and Girls Club of the Big Island. 5. Sponsored the 2013 Youth Action Summit attended by 50 high school youth in Hawai'i County; highlighted issue was homelessness. 6. Sponsored the 2014 Career Expo attended by 468 Hawai'i Island teens. 253 PROSECUTING ATTORNEY GENERAL PROSECUTION Elderly Issues 1. Accepted 262 elder victims' cases; 140 have been charged. 2. Delivered fourteen elder abuse and prevention education presentations, reaching over 200 members of the community. 3. Guest lectured to UHH Criminal Justice class and Hawaii County Police Department supervisors: "Elder financial exploitation, what is it, how can we prosecute it?" 4. Sponsored a three day elder abuse investigation and prosecution training / workshop, Hilo and Kona, for prosecutors, police, APS, Department of Health and DCCA investigators. The training was filmed and a training film has been made available for the cost of the blank DVDs. 5. Had the resource guide, Seniors Safe & Independent, reprinted and translated into Ilocano. Over 7,000 copies distributed island -wide. 6. Filmed community elder abuse awareness spots aired on KTA's Seniors Living in Paradise. 7. Developed fall prevention flyers and delivered 35,000 copies to KTA stores for distribution island -wide. Community Strategies 1. Community Oriented Prosecution project in West and East Hawaii provided outreach and support into the community. 2. Sponsored/co-sponsored workshops and seminars to address community issues (including drugs, burglary and residential theft, homelessness, trespassing, blight, agricultural crimes, etc.) 3. Sponsored/co-sponsored 12 workshops and seminars to address community issues 4. Provided over 2,776 Keiki identification cards to promote child safety at 47 community events. 5. Helped to develop and implement strategies to combat crime and reduce demand on the criminal justice system. 6. Worked with community partners to establish a Drug -Free Community Coalition in both West and East Hawai'i. 7. Hosted community forums to address concerns of Micronesian community members in partnership with Micronesian United - Big Island. 8. Co-sponsored an Anti -Discrimination and Harassment training for Attorneys. 9. Co-sponsored Fetal Alcohol Spectrum Disorder training. 10. Coordinated a Smarter Sentencing and Smart Prosecution reforms in Hawai'i County. 11. Helped to establish STARS (Surviving to Thriving *Advocacy* Resources* Support) a homicide survivors education and support group. 254 PROSECUTING ATTORNEY GENERAL PROSECUTION Administrative/Other 1. Received federal funding totaling $894,989 for Victims of Crime Act programs, a Violence Against Women deputy, Traffic Safety training, Justice Assistance Grant, Elder Abuse, Juvenile Accountability Block Grant, Big Island Juvenile Intake & Assessment Center, and HI Teen Outreach Program. 2. Received state funding totaling $353,425 for the Career Criminal and Victim/Witness programs. 3. Received $66,667 for Justice Reinvestment Initiative program. 4. Coordinated over 4,043 volunteer hours in the Hilo, Kona and Waimea offices. 51 Volunteers provided support to clerical, administrative, legal and investigative staff. 5. Coordinated volunteers to shred 779 boxes of confidential documents for the office and various departments with savings exceeding $31,000. 6. Staff participated in 15 community charity events. 255 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Measures 256 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Charges: Opened during period 19,838 20,000 20,000 Accepted for prosecution 15,337 17,000 17,000 Disposed 9,712 12,000 12,000 Set for trial - Circuit Court 3,004 3,000 3,000 District Court 10,087 12,000 12,000 Family Court 1,882 3,000 3,000 Circuit Court calendars: Hilo 260 260 260 Kona 260 260 260 Misdemeanor calendar days: Hilo a.m. and .m.) 208 208 208 Puna 156 156 156 South Kohala 52 52 52 Hamakua (includes Adult -DV) 24 24 24 North Kohala (includes Adult -DV) 12 12 12 Kona 247 247 247 Ka` a 24 24 24 Family Court Juvenile calendar days: Hilo, Puna 104 104 104 Kona 72 72 72 N. & S. Kohala/Hamakua 18 18 18 Family Court(Adult-DV) calendar days: Hilo, Puna 104 104 104 Kona/Ka`u 72 72 72 S. Kohala 15 15 15 Drug Court: Hilo 52 52 52 Kona 52 52 52 Mental Health Court/Jail Diversion Hilo/Puna 24 24 24 256 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 83 87 91 Salaries and Wages 5,522,892.84 5,945,590 6,060,617 Operations 421,281.20 612,241 512,341 Equipment -70,790 1 200 Program Total 5,944,174.04 1 6,628,621 65573,158 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Prosecuting Attorney 1 1 1 1 st Deputy Prosecuting Attorney 1 1 1 Account Clerk 1 1 1 Accountant III 1 1 1 Administrative Assistant 1 1 1 Business Manager 1 1 1 Clerk 11 3 3 3 Clerk III 1 I 1 Deputy Prosecuting Attorney 29 29 30 Information Systems Analyst IV 1 1 1 Information Systems Analyst V 1 1 1 Investigator 111 2 2 - Investigator IV - - 2 Investigator V 5 5 5 Investigator VI I 1 1 Legal Clerk I 3 3 3 Legal Clerk 11 6 6 6 Legal Clerk 111 13 13 16 Private Secretary 1 1 1 Program Manager 1 I 1 Senior Account Clerk I 1 I Senior Clerk -Stenographer 1 1 I Senior Deputy Prosecuting Attorney 1 1 1 Special Projects Coordinator 2 2 2 Supervising Legal Clerk 1 2 2 2 Supervising Legal Clerk 11 1 1 1 Victim/Witness Coordinator 1 1 I Victim/Witness Counselor I 1 1 1 Victim/Witness Counselor 11 4 1 4 Total 87 87 91 * grant funded 257 PROSECUTING ATTORNEY GRANT REVENUES Program Description The Office of the Prosecuting Attorney receives and continually seeks funding from Federal and State sources. These funds are used to implement innovative programs, support prosecution efforts, educate the public, improve the criminal justice system, and purchase equipment that would not be possible with County funds. Program Objectives 1. Career Criminal (State Department of the Attorney General, $510,000, 10 Employees) — To provide quick identification, prosecution and conviction of those persons making a career of crime. 2. Victim/Witness Assistance (State Department of the Attorney General, $150,000, 2 Employees) — To assist crime victims and witnesses and their families by providing information, counseling, and support services primarily to victims of violent and property crimes. 3. Victims of Crime Act (U.S. Dept. of Justice, Office for Victims of Crime Formula Grant Program, $420,000, 4 Employees) — To assist victims of crime through the judicial process, focusing on crimes such as homicide, sexual assault, child abuse and domestic violence. 4. Violence Against Women (U.S. Dept. of Justice, STOP Violence Against Women Formula Grant Program, $90,000, 1 Employee) — To improve prosecution of domestic violence cases involving adult women by dedicating a deputy to handle these cases. 5. Juvenile Accountability Incentive Block Grant (U.S. Dept. of Justice, Juvenile Accountability Incentive Block Grant program, $75,000) — To combat juvenile crime utilizing innovative approaches. 6. Traffic Safety Training Grant — (U.S. Department of Transportation, $125,000) - To conduct statewide training to improve law enforcement system response to traffic crash cases and improve highway safety. 258 PROSECUTING ATTORNEY GRANT REVENUES Program Objectives (continued) 7. Big Island Juvenile Intake and Assessment Center (BIJIAC) — (Hawaii Office of Youth Services, $250,000) — To support operation of a juvenile intake and assessment center. 8. Justice Reinvestment Initiative (JRI) — (Hawaii State Legislature Act 106 $85,000, 2 positions) — To enhance victim notification, improve safety planning and increase restitution collection for crime victims in the County of Hawai'i. 9. Justice Assistance Grant (JAG) — U.S. Department of Justice funds for technology improvements. $150,000 10. Justice Assistance Grant (JAG) — (U.S. Department of Justice funds for a Specialized Sexual Assault Unit — $160,000 1 employee) Staff to review and coordinate prosecution of sexual assault cases. 11. Hawaii Airport Task Force - $18,000 Reimbursement for Investigator's overtime to assist the HATF with investigations. 259 PROSECUTING ATTORNEY GRANT REVENUES Program Expenditures Note: Includes Federal and State Forfeitures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 27 28 29 Salaries and Wages 687,415.54 1,282,268 1,252,452 Operations 720,693.35 1,043,732 1,331,548 Equipment 57,223.64 224,000 179,000 Program Total 1 1,465,332.53 2,550,000 2,763,000 Note: Includes Federal and State Forfeitures Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Clerk II 2 1 2 Clerk II (Tem) 1 1 - Deputy Prosecuting Attorney 4 4 4 Investigator V (Tem) 1 1 1 Investigator V 2 2 2 Legal Assistant II (Tem) 2 2 2 Legal Assistant II 1 1 1 Legal Clerk I 2 3 2 Legal Clerk I (Tem) - - 1 Legal Clerk II 1 1 1 Legal Clerk 111 2 2 2 Legal Clerk IV 1 I I Student Helper - 1 1 Deputy Prosecuting Attorney (Tem) - - 1 Victim/Witness Counselor I 3 3 2 Victim/Witness Counselor II 3 3 4 Victim Services Assistant (Tem) 2 2 2 Total 27 28 29 260 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Goals 1. To promote and support women in their roles in public and private sectors. 2. To act as a clearinghouse and coordinating body for activities and information supporting women and girls. 3. To create public awareness of the responsibilities, needs, potentials and contributions of women. 4. To seek improvements in educational, counseling programs and policies to meet the needs of women and girls in order to better prepare them for their roles in the community. 5. To work with the Hawaii State Commission on the Status of Women to improve the wellbeing of all women in the County and State. 6. To build and maintain relationships with Federal, State, local and international agencies advocating for the status of women. Program Description The Hawaii County Committee on the Status of Women (CSW), working with the Hawaii State Commission on Status of Women (HSCSW), promotes equality for women and girls in the County by acting as a catalyst for positive change through advocacy, education, collaboration and program development. Program Objectives 1. Launch a Social Media Safety Education campaign with will include an Apps Development Competition to educate our youth and families to the dangers (bullying and predators) of social media and for students to develop smartphone applications to disseminate information to their peers. 2. Support, through sponsorship, planning, promotion and attendance, the 2nd Hawai' i Island Women's Leadership Summit. 3. Re -launch the Women's Hall of Fame program to honor women who have made exceptional contributions to community, great strides to overcome adversity and are examples of excellence in Hawai' i County. 4. Extend our reach on Domestic Violence Prevention, expanding efforts to collaborate with other organizations. 5. Launch a therapeutic art program (Violence Recovery Through Art) as a vehicle for youth and women suffering from domestic violence and sexual assault to cope with and heal. 261 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Highlights 1. The committee co-sponsored the Ladies Night Out event which was coordinated by Hui Malama Ola Na Oiwi. The event was held in Hilo in September 2013 and was attended by over 350 women. 2. The committee sponsored the Real Women Creative Writing Competition where essays are solicited from public, charter, private, and immersion school students in grades 5th through 12th. Essays were submitted from 18 schools. An awards luncheon was held in March 2014 to honor 17 awardees, their parents, and the participating teachers from middle and high schools from throughout the island. 3. The committee partnered with the State Commission on the Status of Women for a radio spot campaign in the month of May to promote teen dating violence awareness. Radio spots were broadcast island wide from May through July, 2014. 4. Collaborated with the Prosecuting Attorney's Office to update the Urgent Services Directory for Families for printing and distribution island -wide. Program Measures Program Expenditures FY 2013-14 Actual FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Number of Meetings Held 12 12 12 Events Held 1 3 3 Workshops Held 0 0 1 Event Participation 1 3 1 4 6 Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Operations 34,528.80 48,085 8,085 Program Total 34,528.80 48,085 8,085 262 rl3-)UBUC WORKS' PUBLIC WORKS DEPARTMENT SUMMARY Mission Statement Working together as ONE to improve the quality of service for the health and safety of our Big Island `Ohana. Department Goals To protect public health, safety, and the environment: 1. Strive to improve the roadway system for the safe and efficient travel of people and goods island -wide. 2. Maintain a clean roadway system and enhance the traveling experience with beautification projects. 3. Maintain public flood control facilities, drainage systems and participate in the Community Rating System (CRS). 4. Enforce building, electrical, plumbing, sign, outdoor lighting codes, subdivision, grading, and flood ordinances. 5. Ensure the safety of Hawaii County's bridges and comply with the National Bridge Inspection (NBI) and other Federal, State, and County of Hawaii regulations. 6. Maintain the County vehicle and heavy construction equipment fleet. 7. Respond to all natural and man-made disasters or contingencies. 8. Create opportunities for managers and supervisors to meet the changing demands of customers. 9. Create a data system using technology to manage complaints. 10. Adopt customer service principles. To achieve this, additional resources, training, and business principles are required. 11. Integrate transit, vehicle, bicycle, and pedestrian modes of travel into a shared roadway, reducing vehicle use. 12. Improve information to the public using the most efficient technology to reach the greatest number of customers. Funding Source and Position Count General Fund $ 15,815,580 General Fund 185 Grant Revenue - Grant Revenue / Other 4 Total Budget: $ 15,815,580 Total Number of Positions 189 263 PUBLIC WORKS ADMINISTRATION Program Description The Administration oversees fiscal management, goals, objectives, budgets, contracts, personnel services and supervision for: Building, Engineering, Automotive, Traffic, and Highway Maintenance divisions, and is responsible for informing the public about programs and projects through public outreach and education. The Director is a technical adviser to the Mayor, Managing Director, and Hawaii County Council. Program Objectives 1. Ensure core functions are accomplished within budget 90% of the time as measured by monthly financial reports. 2. Reduce by 10% claims due to industrial accidents. To achieve this, educate personnel through training programs for personal and operational safety. 3. Encourage at least one third of the total departmental employees to participate in safety related training per year. 4. Improve customer service to the public by training all employees in customer service skills. Schedule mandatory customer service training for all employees to include at least one module per year. 5. Comply with the National Bridge Inspection (NBI) and other Federal, State, and County of Hawaii bridge inspection regulations including preparation and submission of bridge reports, by conducting 128 of the bridge inspections every two years as they are due. 6. Performing bridge repair and maintenance projects on at least 4 bridges that have been identified as requiring timely action due to deterioration, deficiencies, and defects. Carry out bridge replacements and/or rehabilitations, as well as scour analysis countermeasure implementation as needed. This includes implementing the planning, design, construction management, and permitting processes of an average of three to five per year, depending on the severity and complexity of the repair work and available resources that needs to be done. 264 PUBLIC WORKS ADMINISTRATION Program Highlights Green stripes were added to bike lanes to increase cyclist visibility when bikes and vehicles merge and to create a safer environment for cyclists. Starting in Hilo at the University of Hawaii , green stripes, mimicking the existing white strips to bike lanes start from the intersection at the entrance to the UH and going in both directions on both sides of the road. Green stripes will added to bike lanes along Kuakini Hwy on both sides of the Palani Rd intersection Improvements on Ka' iminani Road are focused on reconstructing the roadway, retaining walls, and drainage that includes a six-foot shoulder, with tie-ins to private driveways. Eighty percent of the $10 million construction cost is paid by FHWA. Completed in October, 2013. The Reed's Island Bridge Structural Rehabilitation project in South Hilo is closer to compliance with today's load capacity standards. The $6.4 million rehab cost is shared, with the federal government, paying eighty percent (80%) and the county twenty percent (20%) of the cost. Completed in early 2014. The County of Hawaii took ownership of the northern portion of the Mamalahoa Highway Bypass from a private developer in December 2012. Restrictions in place since 2009 were removed allowing motorists, pedestrians, and bicyclists to use the Highway 24/7. The Highway Bypass is located midway between the shoreline and Mamalahoa Highway, providing an alternate route between North and South Kona. Pedestrians and bicyclists were prohibited from the Highway Bypass, and motorists could only travel certain times. Over thirty-two miles of Roads in Limbo were improved in the districts of South Hilo, South Kohala, Kona, and Puna. Some roads are paved; others are graveled. The County of Hawaii participates in the National Flood Insurance Program (NFIP) Community Rating System, and for the third consecutive year earned a ten percent national flood insurance discount for property owners in designated FEMA flood zones. The voluntary actions undertaken by the County enables communities to purchase federally backed flood insurance policies at a lower rate for property owners in designated flood zones. The department exceeded the minimum requirements for NFIP and met the criteria in the Community Rating System rating for the third consecutive year. 265 PUBLIC WORKS ADMINISTRATION Program Highlights (continued) The Department of Public Works began reconstructing the four -lane roadway and Pauahi Street/Kamehameha Avenue intersection, on March 3, 2014. Estimated completion is mid -2015. The Federal Highway Administration is paying eighty percent of the $13 million estimated cost and the County the remaining twenty percent. Public Works awarded 12 construction contracts in FY 2013-2014: • Kamehameha Avenue Reconstruction, Wailoa Bridge to Ponahawai Street • Kilauea Avenue Resurfacing, Phase 3 • Island Wide Bus Stops and Shelters (West Hawaii ) Part II • La`aloa Avenue Extension Project— Phase 2 • Civil Defense Emergency Generator Replacement • Emergency Procurement — Emergency Culvert Repair at 42-1901 Pohakea Mauka Road • West Hawaii Civic Center Blind Vendor Cafe — Mechanical Installation • Kawailani Fire Station Apparatus Shed Improvements • Ponahawai Street Resurfacing (Kamehameha Avenue to Kapi'olani Street) • Reroofing for Fire Maintenance Shop & Dispatch/Warehouse • Mamalahoa Highway Bypass Road • Kaiminani Drive Roadway Improvements, Ahiahi Street to Vicinity of Ane Keohokalole Highway Public Works also awarded 14 construction contracts for other departments in FY 2013- 2014 • Laupahoehoe Senior Center Accessibility • Na`alehu Park — Demolition of Cottage • Kolekole Gulch Park Septic System Upgrade • Honoka`a Rodeo Arena Covered Bleachers Facility • New Playground Equipment Part A — Carvalho Park, Part B — Waiakea Uka Park • Pana`ewa Equestrian Center Bleacher Replacement • Ho`olulu Park — Walter C. K. Victor Baseball Complex Backstop Repairs • New Playground Equipment at Kailua Park • Honoka`a Rodeo Arena Accessibility Improvements • Reed's Bay Beach Park Landscape Improvements • Pahoa Park Master Plan Phase 1 WE PUBLIC WORKS ADMINISTRATION Planning, Redesign and Construction of the Volcano and Glenwood Transfer Stations Repairs and Enhancements Phase 4 Improvements for Buildings A-2 through A-6 for the Kaloko Housing Project • Kamakoa Nui Phase 4 Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Favorable Financial Performance Reports 100% 90% 90% Number of department -wide industrial accidents 29 23 26 Number of employees trained in safety classes 226 112 112 No. bridge inspections of total bridges 94 101 34 No. bridge repair & maintenance 9 20 10 No. bridge replacement/rehabilitation projects 3 4 5 No. of employees trained in customer service (HGEA) 52 25 25 No. of managers/supv rec'd Supervisory Training 11 10 10 Additional Information: Number of Employees in the Department 337 337 337 Work Comp Cases with Lost Time 20 16 18 Program Expenditures 267 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 29 29 29 Salaries and Wages 1,112,857.09 1,296,255 1,333,660 Operations 34,260.38 241,623 54,559 Equipment 8,725.71 200 2,700 Water Spigot 112,048.21 136,646 121,210 Program Total 1,267,891.39 1,674,724 1,512,129 267 PUBLIC WORKS ADMINISTRATION Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Director 1 1 1 Deputy Director 1 1 1 Account Clerk 4 4 4 Accountant I 2 2 2 Accountant IV 1 1 1 Administrative Assistant 1 1 1 Business Manager 1 1 1 Civil Engineer V 1 1 1 Clerk 1II 5 5 5 Contracts Technician 2 2 2 Human Resources Program Specialist I 1 1 Human Resources Technician I I 1 I Information & Education Specialist 1 I 1 Private Secretary 1 1 I Projects Administrator 1 1 1 Projects Coordinator (Tem) 1 1 1 Public Information & Education Specialist - - - Senior Account Clerk (Tem) 1 1 1 Student Helper 1 2 2 2 Supervising Contracts Technician 1 1 1 Total 29 29 29 268 PUBLIC WORKS BUILDING Program Description The Building Division with offices in Kona and Hilo is responsible for administering and enforcing building, energy, electrical, plumbing, outdoor lighting and sign codes to ensure construction is energy efficient and meets minimum standards to safeguard life, limb, health, property and public welfare. The Building Division provides general services for janitorial and landscape maintenance; facility repair and maintenance including carpentry, electrical, painting, plumbing; parking control; and the planning, design and construction for County facilities island -wide. The facility repair and maintenance staff also assists with repairing of wooden bridges. The General Services and Repair and Maintenance budgets pay for various County Facilities island -wide: • Janitorial, yard maintenance and trash removal services • Facility repairs and maintenance including septic system maintenance; • Facilities improvements including small office renovations, cabinetry and furniture • Electricity, gas, sewer, telephone water utilities fees; • Air conditioning, elevator and fire alarm service and maintenance; • Insurance premiums; Program Objectives 1. Process building permits on a regular basis and complete the plan review of 90% of residential permits within 20 calendar days. 2. Complete 90% of requested inspections within two working days. 3. Schedule and complete 90% of routine (non-critical) maintenance and repair requests within 30 calendar days of receipt of request. 4. Improve processing of building, electrical, plumbing and sign permits, and the public's access to information. Program Highlights In comparison to fiscal year 2012 — 2013, fiscal year 2013 — 2014 witnessed the number of building permits issued increase 0.9 percent, valuation of construction increase 23.1 percent, and permit fees collected increase 3.5 percent. PUBLIC WORKS BUILDING Program Highlights (continued) The following summarizes building permits issued (exclude electrical, plumbing, and sign permits): Fiscal Year 2013-2014 Geographic Permits Issued Valuation Fees District %change % change % change I Puna 1,084 12.4% $89,173,308.44 49.7% $317,266.50 39.2% 2 S Hilo 1,068 -183% $107,260,934.50 -17.6% $392,432.00 -23.9% 3 N Hilo C5 -13.3% $6,938,922.00 -23.7% $24,676.50 -28.5% 4 Hamakua 137 16.1% $12,561,422.00 42.2% $47,213.50 30.2% 5 N Kohala 141 -17.1% $20,057,449.00 20.3% $54,952.50 -10.6% 6 S Kohala 611 8.1% $70,836,966.71 6.3% $208,466.50 -3.7% 7 N Kona 1,319 6.6% $292,103,860.00 54.8% $675,973.50 19.7% 8 S Kona 197 9.4% $29,170,311.00 175.9% $86,803.00 96.4% 9 Ka`u 175 26.8% $11,190,781.04 -58.6% $48,638.00 -47.0% Totals 4,797 0.9% $639,293,954.69 23.1% $1,856,422.00 3.5% The numbers in parenthesis indicate the percentage change from Fiscal Year 2012 - 2013. Fiscal Year 2012-2013 Geographic Permits Issued Valuation Fees District %change % change % change I Puna 964 25.5% $59,565,631.24 20.0% $227,960.50 34.8% 2 S Hilo 1,307 46.4% $130,136,519.50 40.8% $515,517.70 63.3% 3 N Hilo 75 38.9% $9,095,216.00 78.0% $34,532.00 94.0% 4 Hamakua 118 28.3% $8,834,282.00 3.3% $36,273.00 43.3% 5 N Kohala 170 60.4% $16,679,633.00 21.6% $61,498.50 60.7% 6 S Kohala 565 66.2% $66,649,546.28 -7.3% $216,573.50 6.3% 7 N Kona 1,237 63.8% $188,688,905.00 69.0% $564,778.00 82.5% 8 S Kona 180 59.3% $10,572,973.00 45.3% $44,206.00 39.2% 9 Ka`u 138 0.7% $27,008,389.52 60.7% $91,753.00 41.9% Totals 4,754 45.9% $519,231,095.54 36.9% $1,792,792.20 52.5% The numbers in parenthesis indicate the percentage change from Fiscal Year 2011 - 2012. 270 PUBLIC WORKS BUILDING The numbers in parenthesis indicate the percentage change from Fiscal Year 2010 - 2011. Fiscal Year 2010-2011 Geographic Permits Issued Valuation Fiscal Year 2011-2012 District %change % change Geographic Permits Issued Valuation $70,853,400 Fees 2 S Hilo 685 District $242,728.50 %change % change $4,679,344 % change I Puna 768 -7.0% $49,657,805.00 -29.9% $169,110.50 -22.7% 2 S Hilo 893 30.4% $92,409,707.00 13.5% $315,582.50 30.0% 3 N Hilo 54 -23.9% $5,111,102.00 9.2% $17,802.00 15.8% 4 Hamakua 92 0.0% $8,552,175.00 14.8% $25,304.00 -5.6% 5 N Kohala 106 -0.9% $13,719,946.00 18.3% $38,267.5 30.5% 6 S Kohala 340 -10.1% $74,054,650.00 15.6% $203,801.50 34.8% 7 N Kona 755 21.8% $111,644,278.00 0.4% $309,491.00 44.7% 8 S Kona 113 5.6% $7,274,748.00 -11.1% $31,768.00 4.6% 9 Ka`u 137 -10.5% $16,803,050.00 56.8% $64,654.50 87.2% Totals 3,258 7.2% $379,227,461.00 2.5% $1,175,696.50 22.1% The numbers in parenthesis indicate the percentage change from Fiscal Year 2010 - 2011. Fiscal Year 2010-2011 Geographic Permits Issued Valuation Fees District %change % change % change I Puna 826 $70,853,400 $218,664.00 2 S Hilo 685 $81,384,911 $242,728.50 3 N Hilo 71 $4,679,344 $15,372.00 4 Hamakua 92 $7,447,182 $26,831.50 5 N Kohala 107 $11,599,284 $29,327.50 6 S Kohala 378 $64,065,630 $151,225.00 7 N Kona 620 $111,218,864 $213,945.50 8 S Kona 107 $8,187,201 $30,367.00 9 Ka`u 153 $10,714,395 $34,531.50 Totals 3039 -6% $370,150,211 -12% $962,992.50 -12% 271 PUBLIC WORKS BUILDING Program Measures 272 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Residential Plan Review (% plans/ within 20 working days) 73% 65% 85% Completion of Called Inspection Requests (% requests/ within 2 work days) 82% 80% 85% Complete Non-critical Maintenance Requests (% requests/ within 30 calendar days) 85% 90% 90% Additional Information Floor Area Maintained 251,820 251,820 251,820 Number of PW Structures Maintained 75 75 75 Buildings to be Repainted 6 5 5 Buildings to be Reroofed 3 3 3 Buildings with Structural Repairs 1 1 1 Buildings to be Renovated 2 1 1 Other Misc. Repairs (Pavement, Plumb, Etc) 0 0 0 Repair and Maintenance Jobs Performed 1,248 1,500 1,200 Structures Designed 14 10 10 Parking Citations Issued n / a 300 300 Plan Reviews Performed: Building 8,468 7,800 8,400 Electrical 5,340 5,000 5,250 Plumbing 1,709 2,100 1,750 Permits Issued: Building 4,797 4,800 4,800 Electrical 5,313 5,000 5,200 Plumbing 11664 2,100 1,700 Sin 57 50 50 Inspections Conducted: Building 9,758 9,300 9,800 Electrical 11,435 10,500 11,000 Plumbing 4,203 4,500 4,200 CIP Project Programmed (subject to funding): New Facility 1 6 0 ADA 2 5 5 Hazmat 2 5 5 R&M 2 7 7 Hardening - 4 4 Renovation 2 4 2 Energy Improvement - 4 10 272 PUBLIC WORKS BUILDING Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 97 97 95 Salaries and Wages 3,794,669.71 4,363,386 4,307,276 Operations 2,473,713.22 2,467,600 2,830,540 Equipment 19,178.80 13,600 13,600 Program Total 6,287,561.73 6,844,586 7,051,416 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Account Clerk 1 1 1 Architectural Drafting Technician I 2 2 2 Architectural Drafting Technician Il 1 1 1 Building Chief 1 1 1 Building Inspector 10 10 10 Building Maintenance Worker 1 1 1 Building Permit Clerk 8 8 8 Building Plans Examiner 2 2 2 Building Projects Manager 1 1 1 Building Repair and Maintenance Supervisor 1 1 1 Carpenter -Cabinet Maker 5 5 5 Civil Engineer V 0 0 0 Custodian/Groundskeeper 1 18 18 18 Custodian/Groundskeeper 11 5 5 5 Deputy Building Chief 1 I 1 Electrical Inspector 6 6 6 Electrician 2 2 2 General Services Superintendent 1 1 1 General Services Supervisor 2 2 2 Lead Building Maintenance Worker 1 1 - Lead Carpenter -Cabinet Maker 2 2 2 Lead Electrician 1 I I Lead Painter 1 1 I Painter 2 2 2 Parking Control Officer 2 2 1 Plans Examining Manager I I 1 Plumber I 1 1 Plumbing Inspector 5 5 5 Projects Coordinator 5 5 5 Supervising Building Inspector 2 2 2 Supervising Building Permit Clerk 2 2 2 Supervising Electrical 2 2 2 -Inspector Supervising Plumbing Inspector 2 2 2 Total 97 97 95 273 PUBLIC WORKS ENGINEERING Program Description The Engineering Division provides civil engineering, land surveys, and regulatory services in accordance with Chapters 10, 22, and 27 of the Hawaii County Code (HCC). The Division is comprised of the following five sections: • Administration Land Surveying • Regulatory Review • Design and Investigation • Inspection The Administration section provides the following services: 1. Provides general supervision and administrative/clerical support. 2. Coordinates civil engineering (non -building) projects and programs using County, State, and Federal funds. 3. Supervises and coordinates land acquisition activities for the Department. The Land Surveying section provides the following services: 1. Provides general land surveying services, including topographic maps and boundary studies. 2. Produces parcel maps and their descriptions for the County. 3. Reviews privately generated survey maps and descriptions. 4. Addresses survey issues and complaints related to County facilities, such as road encroachments. 5. Maintains an inventory/file of all road and drainage right-of-ways, Public Works parcels, and survey records generated by the County 6. Provides County maps and survey information to the public. The Regulatory Review section provides the following services: 1. Implements/enforces the applicable regulatory requirements of Chapters 10, 22 and 27, Hawaii County Code (HCC). 2. Provides comments to the Planning Department on land -use related matters, such as subdivision, ohana, variance, and change of zone applications; and on Special Management Area (SMA), Use, and Special Permits. 3. Investigates and resolves regulatory complaints. Except for building permit plans, reviews and/or coordinates the review and approval of all private construction plans, traffic reports, flood studies, environmental documents, and so forth as they relate to the interests and regulatory authority of the Department. 274 PUBLIC WORKS ENGINEERING Program Description (continued) The Design and Investigation section provides the following services: 1. Plans, designs, and constructs civil engineering (non -building) County Capital Improvement Projects (CIP). 2. Investigates and resolves roadway, drainage, and other related complaints. 3. Provides drafting services. The Inspection section provides the following services: 1. Inspects civil engineering (non -building) County CIP; private subdivision, and development construction. 2. Inspects grading, grubbing and stockpiling work per Chapter 10 of the HCC. 3. Inspects construction within the County right-of-way per Chapter 22 of the HCC. 4. Inspects County bridges per the Federal Highway Administration (FHWA) National Bridge Inspection Program. Program Objectives 1. Participate in the State/FHWA Statewide Transportation Improvement Program (STIP). 2. Complete County CIP drainage and Roadway projects in a timely manner. 3. Prepare parcel maps in three months and process subdivision applications in three months. 4. Provide in-house construction management for all projects. 5. Respond to or process 80% of all time -sensitive documents, such as subdivision, change of zone, and variance applications, by stipulated deadlines. 6. Respond to or process 70% of all materials that do not have a stipulated deadline, such as construction and grading plans, complaints, and environmental matters within two weeks. 7. Provide same day service for 75% of all permits issued by the Division, including building permits. 275 PUBLIC WORKS ENGINEERING Program Highlights 1. Completed the $6.4 million Reed's Island Bridge Project 2. Completed the Emergency Pohakea Mauka Culvert Repair Project, Kilauea Avenue Resurfacing, Phase 2 Project, and the Saddle Road M.P. 9.4 Repair Project. 3. On-going construction of the Kamehameha Ave Reconstruction Project (STIP) and the Kaiminani Drive Roadway Improvements Phase I Project (STIP) 4. On-going construction of La'aloa Ave Extension Ave Extension Project 5. Award of the Kaiminani Drive Roadway Improvements Phase II Project (STIP) 6. Award of the Mamalahoa (Hokulia) Bypass, Ponahawai Resurfacing Project and the Analio Culvert Repair Project. 7. Design Phase for the Kawailani/Iwalani Intersection Improvement Project (STIP), Manono Street Improvements Project (STIP), Kapi'olani Street Extension Project, Ali'i Drive Shoulder Improvements Project, Komohana Street Reconstruction Project and the Henry Street Reconstruction Project. 8. Planning Phase for the Ali'i Drive Culvert Replacement Project (STIP), Kuakini Phase 11 Project (STIP), Upper Waianuenue Ave Improvement Project (STIP), Mamalahoa Highway (Waimea) Widening Project (STIP), Kamehameha Avenue Reconstruction Phase 11 Project, Mamalahoa Highway (Waimea) Improvements Project, Nani Kailua Extension, and the Lako Street Extension Project. 276 PUBLIC WORKS ENGINEERING Program Measures ADDITIONAL DIVISION INFORMATION FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Program Measures All Construction Contracts Completed 7,500,000 4,000,000 4,000,000 FHWA Construction Projects Completed 6,300,000 2,000,000 2,000,000 FHWA Projects with Design/Planning Design/Planningin Progress 6 5 5 Parcel Ma s/Subd Application Within Three Months 80% 75% 75% In-house Active Construction Management Projects 7 6 6 Regulatory Review 269 330 300 % of Applications, etc. Reviewed by Deadline 85 80 80 % of Plans, etc. Reviewed Within Two Weeks 70 70 70 % of Permits Processed Same Day 75 75 75 Community Rating System No. Points in the Federal Emergency Management Agency (FEMA) Public Info Community Rating System 588 619 475 ADDITIONAL DIVISION INFORMATION Design & Investi ation Survey Projects and Requests 63 60 60 Construction Plan Reviews — Private Consultants 219 175 175 Subdivision Application Reviews 115 130 130 Ohana Permit Reviews 2 5 5 Gradin Grubbin /Stock ilin -O-W Permits 269 330 300 Construction Inspections Subdivision Construction 17 25 25 Gradin Grubbin Stock ilin -O-W Permits 269 330 300 277 PUBLIC WORKS ENGINEERING Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 36 36 36 Salaries and Wages 1,592,613.20 1,881,506 1,881,888 Operations 37,155.18 34,590 34,590 Equipment 45,248.88 40,000 40,000 Other Contract Services 80,175.31 - - Pro ram Total 1,755,192.57 1,956,096 1,956,478 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Civil Engineer III 2 2 2 Civil Engineer IV 5 5 5 Civil Engineer V 5 5 5 Civil Engineer VII 1 1 1 Construction Inspector 4 3 2 Engineering Aid III I 1 1 Engineering Aid IV 1 1 1 Engineering Drafting Technician V 2 2 2 Engineering Permit Clerk 2 2 2 Engineering Support Technician IV 5 6 7 Land Surveyor I 1 1 1 Land Surveyor 11 1 1 1 Land Surveyor IV 1 1 1 Projects Coordinator 1 1 1 Senior Construction Inspector 1 1 1 Senior Project Construction Inspector 1 1 I Supervising Engineering Permit Clerk 1 1 1 Supervisory Project Construction Inspector 1 1 1 Total 36 36 36 278 PUBLIC WORKS AUTOMOTIVE Program Description The Automotive Division is a support -service division responsible for the repair and maintenance of all County vehicles and equipment, with the exception of equipment that may be practically maintained by the respective departments. The division furnishes parts, labor, accessories, gasoline, diesel, lubricants and tires. The division's primary goal is to continue to maintain the County's fleet of vehicles and equipment with accountable, trustworthy and motivated service so that employees will always have safe and operable vehicles and equipment to use. To keep the County on the move. Program Objectives 1. Support the various County departments/agencies island -wide with repair, maintenance and welding services, and by performing at least 90% of these services by staff (versus contract). 2. Reduce the average monthly repair backlog for the Construction section from previous fiscal year. 3. Reduce the average monthly repair backlog for the Automotive section by from previous fiscal year. Program Highlights Completed conversion of the outdated Gasboy to the new FuelMaster fueling system island -wide. 279 PUBLIC WORKS AUTOMOTIVE Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Average Monthly Repair Orders Completed (By Staff vs. Contract): 29 29 29 Garage 96.8% (123/4) 93.2% (116/8) 93.4% (120/8) Construction Equipment 91.3% (103/9) 92.4% (78/6) 92.5% (106/8) Solid Waste 95.3% (84/4) 92.5% (79/6) 93.1% (86/6) Welding 100%(23/0) 95%(20/1) 95.5% (22/1) Average Monthly Repair Order Backlog: Garage 18 18 20 Construction Equipment 27 24 27 Solid Waste 13 12 14 Welding 4 3 4 Additional Information: Average Monthly Repair Orders Received (Including Prior Month's Carryovers): Garage 144 150 150 Construction Equipment 140 138 142 Solid Waste 100 90 102 Welding 27 1 28 29 No. of Equipment Damage Report 0 1 0 0 Program Expenditures I.1 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Number of Positions 29 29 29 Salaries and Wages 1,293,602.01 1,375,045 1,415,809 Operations 3,619,597.26 4,318,951 3,549,548 Equipment 4,277.05 200 200 Program Total 4,917,476.32 5,694,196 4,965,557 I.1 PUBLIC WORKS AUTOMOTIVE Personnel Position Summary Position Title FY 2013-14 Authorized FY 2013-2014 Authorized FY 2014-2015 Request Account Clerk 1 1 I Automotive Equipment Su erintendent 1 1 1 Automotive Mechanic I 5 5 5 Automotive Mechanic II 1 1 1 Automotive Stores Clerk 1 I 1 Construction Equipment Mechanic 10 10 10 Construction Equipment Mechanic Temp 1 1 1 Construction Equipment Re air Supervisor I 1 1 1 Construction Equipment Re air Supervisor II 1 1 1 Garage Supervisor I 1 1 Lead Construction Equipment Mechanic 1 1 1 Lead Welder 1 1 1 Senior Account Clerk 1 1 1 Welder 2 2 2 Welder Temp 1 1 1 Total 29 29 29 281 PUBLIC WORKS FLOOD CONTROL Program Description The Flood Control Program involves maintaining, operating, inspecting and repairing the flood control structures, levees, dams, spillways, channels and drainage areas on a regular basis. Program Objectives 1. Continue to conduct semi-annual inspections of flood control system. 2. Continue to maintain flood control systems. a. Prevent deterioration of structures by repairing within six months. b. Clear debris such as mud, rocks, branches, etc. from channel within three months. c. Control weed and brush growth by using herbicides and mowing quarterly. Program Highlights Continued maintenance and repair work of approximately 11 miles which consist of 23 flood control systems island -wide, including major cleaning in the South Hilo, North/South Kona, North/South Kohala and Ka`u. 282 PUBLIC WORKS FLOOD CONTROL Program Measures Additional Information: FY 2013-14 Actual FY 2012-2013 Budget FY 2015-16 Estimate Semi -Annual Inspections 2 2 2 Flood Control Systems 23 23 23 Flood Control Systems - Miles 11 11 11 Additional Information: FY 2014-15 Budget FY 2015-16 Request Operations 329,015.00 South Hilo District: Alenai'o #4, Ainako, Iwalani, Palai, Ainaola, Haihai, Kawili, Wai-o-lama, Akolea, Waiakea, Wailoa 11 11 11 - Pro ram Total 329,015.00 330,000 330,000 North Hilo/Hamakua District: Kalopa, Waipi`o 2 2 2 North/South Kohala District: Pu`ukapu 1 1 1 North/South Kona District: Kainaliu, Kona Coffee Mill, Keopu/Keopu Heights 3 3 3 Ka`u District: Pa'au'au, Na`alehu, Wai`ohinu/Bamboo Forest 3 3 3 Puna District: North Milani, Kukui Camp Road, Shipman Industrial 3 3 3 Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Operations 329,015.00 330,000 330,000 Equipment - - - Pro ram Total 329,015.00 330,000 330,000 283 This page intentionally left blank 284 RESEARCH & D E V�1L0 P MENf "i' RESEARCH & DEVELOPMENT AGRICULTURE Mission Statement To promote and facilitate sustainable economic development for the County of Hawaii that is consistent in honoring its communities' needs, priorities, and values. Department Goals Agriculture • To support sustainable agricultural practices by promoting educational opportunities designed to build skills and capacity in the farm community. • To support and strengthen new and existing agricultural industry organizations as coordinating bodies for collaborative agricultural advocacy. Tourism • To increase the economic contribution of the visitor industry to Hawaii Island, promote quality experiences for visitors, and promote a high quality of life for Hawaii Island residents. • To increase communication, interaction and understanding between stakeholder groups, especially between residents and the visitor industry, and ensure the integrity of our unique sense of place an appropriate recognition of our host culture. Business Development To support the development of a science and tech industry, assist existing businesses, partner in the training of a local labor force and empower communities to build a sustainable Hawaii Island. Energy • To optimize the integration of renewable energy, energy efficiency and economic development on Hawaii Island. Funding Source and Position Count General Fund $ 3,530,126 General Fund 16 Grant Revenue $ 400,000 Grant Revenue / Other 2 Total Budget $ 3,930,126 Total Number of Positions 18 285 RESEARCH & DEVELOPMENT AGRICULTURE Department Goals (continued) Integrated Resource Center Information Resources Program • To organize, maintain, develop and provide statistical data and information to County departments, other agencies, businesses and the general public in support and promotion of economic development on Hawaii Island. Community Building Program • To facilitate the sustainability of Hawaii Island communities through community-based collaboration and capacity building services, and to balance economic, social and community, health and environmental priorities. Film • To promote and support media production, expand the infrastructure to sustain production and build a supportive climate between business, government, community, and media makers on Hawaii Island to grow the industry into a viable sector of our economy, as creativity is an inexhaustible resource. oix:I:'! RESEARCH & DEVELOPMENT AGRICULTURE Program Description The Agriculture Program provides facilitative leadership to both the public and private sectors of agriculture, forestry, aquaculture, and other natural resources through planning, developing, and implementing programs and activities that promote and support the development, expansion, and sustainability of these industries. Program Objectives 1. Develop and support opportunities to expand the market for Hawaii Island products and facilitate private -public partnerships for extension programs, agricultural research and infrastructure. By June, 2016: a. Support at least three projects promoting agricultural products. b. Support at least two agriculture research projects that have strong industry based support. c. Support at least three agriculture extension programs to support the development of farmer skills and/or business management. d. Support County participation at two trade shows/trade missions. e. Support at least two aquaculture research projects to develop a new economic industry or to increase seafood production in Hawaii. 2. Support at least one marketing initiative to buy locally grown or value added/post-harvest agriculture -based products. 3. Support at least one Little Fire Ant research or extension project. 4. Develop a system of support to keep the County's agricultural website up to date and useful for a wide range of agricultural interests. 287 RESEARCH & DEVELOPMENT AGRICULTURE Program Highlights The Agriculture Program awarded $184,499 of County's supplemental funding for innovative agriculture research projects, marketing research and promotion of our island's products and educational programs in areas of urgent interest to the agriculture community. R&D supported the Soil and Water Conservation Districts by providing $300,000 to six districts to preserve the island's land and water resources through the County's Grubbing and Grading Ordinance. The Agriculture program supported the following initiatives: • Helped to convene an Agricultural Summit: Enhancing Support Services for Hawaii Island Food Self Reliance at the University of Hawaii at Hilo on August 9, 2013. Three new farmer programs were funded, mainly in rural areas, to support the production and availability of locally grown produce/food. Met with Civil Defense to discuss food supply in emergency situations. • Awarded funds to five industry groups to assist agriculture promotion programs including papaya, orchids, flower growers, tropical fruits and foliage. • Awarded funds to three research projects: improving yield and quality of sweet potato, possibility of becoming an international supplier of oyster seed and growing Christmas trees on Mauna Kea. Three education programs were funded to provide skill support in Waimea, Honoka`a and Hilo/Hamakua. • Funded the Hawaii Tropical Flower Council to attend several trade shows, the Hawaii Export Nursery Associations Industry and New Products Show, and the Hawaii Papaya Industry Association's program to expand the Japanese market. • Using Hawaii state funds, funded four value-added projects: Hawaii Cattle Producers Cooperative Association — Value Added Products from Cull Cows; Hamakua Harvest, Inc. — Integrated Agricultural Processing Hub Project; Malama O Puna — Pahoa Certified Kitchen and Kohala Center — Enhancing Post Harvest Capacity of the Kohala cooling Cooperative: Value Added Facilities Planning for Food Safety Certification and Energy Efficiency Upgrades. 288 RESEARCH & DEVELOPMENT AGRICULTURE Program Measures Program Expenditures FY 2013-14 Actual FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Programs 362,600 Program Total 456,874.91 362,600 Promotion Contracts 5 6 5 Research Contracts 2 3 5 Information/Education Contracts 2 6 4 Website Inquiries - 1000 1000 Committee/Program Meetings Attendance - 125 200 Coordination - 75 100 Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Operations 456,874.91 362,600 362,600 Program Total 456,874.91 362,600 362,600 IRE RESEARCH & DEVELOPMENT TOURISM Program Description The Tourism Program provides leadership and financial support to move the community's vision for tourism, as presented in the Hawaii Island Tourism Strategic Plan (TSP) 2006-2015, forward. The TSP states that tourism on Hawaii Island will: honor the people and heritage of the island; support and enhance the quality of life for residents; value and perpetuate the natural and cultural resources; engender mutual respect and partnership among all stakeholders; support a vital and sustainable economy; and provide unique, memorable, enriching experiences. Program Objectives 1. Increase the reach of the annual Hawaii Island Tourism Marketing Plan through advertising and promoting direct air service to Hawaii Island, increasing Conventions, Meetings and Incentives (CMI) bookings, and increasing outreach to kama`aina visitors and targeted international and niche markets by June 2016. 2. Support island -wide economic development, community driven activities through support of twenty festivals, ongoing tourism activities, sporting events and projects that improve the visitor arrival experience through the annual HTA County Product Enrichment Program (CPEP) and R&D Supplemental Awards Request for Proposals by June 2016. 3. Support at least five opportunities, by June 2016, for: • capacity building of visitor industry employers/employees and grantees; • connecting and bridging Hawaii communities with the visitor industry. 4. Attend or facilitate at least five meetings to develop the new Tourism Strategic Plan (State and Hawaii Island) and to support visitor safety efforts. 5. Support at least two Native Hawaiian cultural events and work with their host nonprofit organizations to build their organizational capacity. 6. Share the Hawaii Tourism Authority's (HTA) Mae`mae Guide and cultural resources websites with all sponsored programs, festivals and events to ensure Hawaiian place names are correctly spelled and diacritical marks are used appropriately. 290 RESEARCH & DEVELOPMENT TOURISM Program Highlights • Awarded the largest allocation of $550,000 to the Big Island Visitors Bureau (BIVB) in 2013-14 for airlift support, kama`aina campaigns, Conventions, Meetings and Incentives (CMI) and international marketing. • Awarded eighteen projects with the 2014 HTA CPEP funds and five projects with the 2013-2014 R&D Supplemental funding. These community -driven festivals and events included the Puna Music Festival, Big Island Film Festival, Taste of the Hawaiian Range, Hawaii Con and the Queen Lili`uokalani Long Distance Canoe Races, Hilo Triathlon, Hokule`a Launch for Hilo, and the Hawaiian International Billfish Tournament. Community based projects included the Aloha Pier Greetings and Hilo Gateway and Culture Program. Program Measures *NTA collects visitor statistics on a calendar year, not a fiscal year so all statistics listed are based on the calendar model. Program Expenditures FY 2013-14 Actual FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Marketing & Product Development: 1,350,000 Program Total 1,359,377.51 1,350,000 Total County Contribution 950,000 700,000 600,000 Total State Contribution CPEP (2012 @ $400,000 & 2013 @ $397,000) $400,000 $400,000 $400,000 Number of Festivals, Events & Products 18 contract awards 20 contract awards 20 contract awards *Visitor Arrivals and Spending: Total Airline Arrivals (*2013) 1,435,245 1,600,000 1,600,000 International (*2013) 379,862 350,000 350,000 Domestic (*2013) 1,055,383 1,100,000 1,150,000 Total Cruise Ship Arrivals 170,987 200,000 230,000 Total Per Person / Per Day Spending 170.90 180.00 185.00 *NTA collects visitor statistics on a calendar year, not a fiscal year so all statistics listed are based on the calendar model. Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Operations 1,359,377.51 1,350,000 1,350,000 Program Total 1,359,377.51 1,350,000 1,350,000 291 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Description The Business Development Program facilitates the development of a sustainable economy that enhances the standard of living of the residents and the economic viability of businesses in Hawai'i County. Program Objectives 1. Administer the joint State/County Enterprise Zone program and increase business participation by ten percent by June 2016. 2. Provide funding or technical assistance to three projects to build Hawaii Island's science and tech sector, including research, education and businesses by June 2016. 3. Provide funding and/or technical assistance to two organizations for business economic development projects by June 2016. 4. Partner with or fund two organizations on workforce development initiatives or projects by June 2016. 5. Support activities that maximize existing industries. Program Highlights The department's Business Development Program budget provided funding to Hawaii Island non-profit organizations in the amount of $45,925.00 that was matched more than five times by State, Federal or other funding. In addition to funding, various multi - government and agency partnerships resulted in the following: • Enterprise Zone (EZ) Program: Continued support resulted in 84 businesses participating in the program that provides tax reduction incentives to qualified businesses. • Hilo International Airport, International Aviation Training Center: Continued support resulted in planning of the aviation program at Hilo Airport by the University of Hawaii at Hilo's and Hawaii Community College. Courses will include training for professional pilots, remotely piloted aircraft, and pilots of helicopters. The program was appropriated $100,000 by the legislature, as well as $500,000 in capital improvement funding to renovate the old airport facility this coming year. • Astronomy Workforce Development Pipeline: Continued support and collaboration of our department resulted in the following developments on Hawaii Island: RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Highlights (continued) a) Evolution of the Project Team with a larger group of local employers, business development experts, and representatives of the business and labor communities to continue enhancing local educational opportunities, both in formal education and in experiential programs, and begin encouraging current and potential new local entrepreneurs to open new, modern high-tech enterprises, making use of the intended growing local technical workforce. b) An observatory outsourcing survey was completed in cooperation with the Mauna Kea observatories and TMT that indicated that the observatories would increase the amount and kinds of things they would outsource, if they could deal with local vendors. This would mean more business to local enterprises and an increase in the range of things outsourced. Activities and Events: Supported economic development projects ranging from $2,500 to $9,000 to address the County's high unemployment and building economy include but not limited to: TechConKona 2013 — Business Solutions Conference: Second year funding for a conference at the Natural Energy Laboratory of Hawaii that explored the intersection of technology and sustainability in business with a focus on new ideas and information. Hawai `i Food Manufacturers Association — business workshops for small Manufacturers and Product Promotion Opportunities: Workshops on the New Hawaii Food Safety Codes were held in East and West Hawaii and the Hazard Analysis and Critical Control Point (HACCP) classes was offered twice. 2014 Pacific Astronomy and Engineering Summit: A forum to connect global partners with a common interest in advancing science, technology, engineering, and Mathematics. 293 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Measures Program Expenditures FY 2013-14 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Programs Estimate Operations 149,249.13 382,160 Economic Development Contracts 1 3 2 Workforce Development Contracts 2 1 1 Science and Technology Contracts 2 1 2 Grand Total Contracts 5 5 5 New EZ Participants 11 1 5 Agriculture and Manufacturing 3 -year extensions 0 2 3 Committee/Program Meetings: Attendance 78 76 70 Coordination 36 38 30 Grant Assistance and SOP Distribution 42 41 35 Program Expenditures FY 2013-14 FY 2014-15 FY 2015-16 Actual Budget Estimate Operations 149,249.13 382,160 362,160 Program Total 149,249.13 382,160 362,160 294 RESEARCH & DEVELOPMENT ENERGY Program Description The Energy Program initiates, develops and facilitates renewable energy projects, energy efficiency and transportation programs through optimization of our renewable energy resources. The Energy Program represents County of Hawaii by: implementing County, State and Utility energy initiatives, providing analysis and recommendations of regulatory programs/legislation, serving on various State and County Energy Boards, and maintaining the County's Energy Emergency Preparedness Plan. Program Objectives 1. Develop a master Request for Proposals (RFP) for Civil Defense energy projects for Hawaii County by June 2016. 2. Complete centralized energy monitoring system to coordinate large energy use of County facilities by June 2016. Provide support to the Department of Water Supply for completion of Lalamilo Wind Farm project by June 2016. 4. Facilitate 50 % of Mayor's top ten projects in research, development and deployment by June 2016. 5. Facilitate and support the complete LED Street Lamp energy efficiency project by June 2016. Program Highlights Lalamilo Wind Farm Repowering: Research and Development Energy Program partnered the Department of Water Supply to review proposals submitted, evaluated project finances and awarded this project. • Negotiated and signed Power Purchase Agreement with Site Constructors LLC for the Wind Farm Project at no -cost to taxpayer; • The Repowered Wind Farm will comprise five — 600 kilowatt Vesta wind turbines for a total of three Megawatts used specifically for water pumping on site; • County of Hawaii Department of Water Supply will then pass on savings to water ratepayers from this renewable project and are expected to be up to $900,000 per year. 295 RESEARCH & DEVELOPMENT ENERGY Program Highlights (continued) 2. Public Utilities Commission Dockets: R&D Energy Program represented the Island of Hawaii electric utility ratepayers in the following Hawaii Public Utilities Commission (PUC) Dockets. • PUC Docket Number 2013-0141: Instituting an Investigation to Reexamine the Existing Decoupling Mechanisms. This PUC Docket reexamined the current Decoupling Mechanisms in place for the electric utility to recoup their revenues in a decreasing sales environment due to increased consumer distributed generation systems (such as residential photovoltaic installations) and increased energy efficiency measures. County reviewed the decoupling mechanisms and provided testimony to reduce the current interest rates the electric utility was charging the consumer in their revenue balancing accounts. This reduction in interest rates saved the saved the State ratepayers approximately $3-7 million per year. This is a two part docket where Part 1 actions and results described above took place during Fiscal Year 2013-2014. Part 2 will take place during Fiscal Year 2014-2015. • PUC Docket Number 2012-0036: Integrated Resource Planning. This PUC Docket was opened for the State electric utilities to work with an Advisory Group to develop their five year Action Plans. County served as an active member of the Advisory Group to ensure that the Island of Hawaii provided input for proper Action Plans. These plans would serve as the basis for electric utility projects for the Islands of Hawaii, Maui and Oahu. This process involved numerous testimonies which resulted in County of Hawaii filing a motion to review the final Action Plans for reduced electric utility rates. This docket encompassed over two years of effort and resulted in a decision by the PUC (4/28/2014) to have the electric utilities file a Power Supply Improvement Plan that is currently under review in another docket (2014- 0183) in which County has filed a motion to intervene. Our testimonies and interventions are intended to save Island of Hawaii electric ratepayers from increasing electricity rates and provide the proper roadmap for electric utility projects. PUC Docket Number 2012-0185: Application for Approval of Biodiesel Supply Contract. This PUC Docket was opened to approve or deny a contract to provide biodiesel to the Island of Hawaii fossil 296 RESEARCH & DEVELOPMENT ENERGY Program Highlights (continued) fuel power plants. County filed to participate in this docket that occurred over Fiscal Years 2012-2013 and 2013-2014. We reviewed the technical, financial and community merits of this project and provided our testimony. We were able to provide proof that this project was not the proper project or contract for the Island of Hawaii. Subsequently, this contract was denied by the PUC (12/23/2013). 3. Procedures and Practices Improvement: Research and Development Energy Program continuously improves its procedures to design and evaluate present and future projects. These improvements enable us to better prioritize and implement the best projects for the Island of Hawaii. • Developed Biofuels Evaluation Framework: During Fiscal Year 2013-2014, we hired a biofuels consultant to assist with PUC Dockets and provide expertise in evaluating proper biofuels projects for the Island of Hawaii. This consultant worked with the Energy Program to provide a framework for both transportation and power generation projects using biofuels. • County through a grant with National Renewable Energy Laboratory obtained assistance with improving its current Power Purchase Agreement (PPA). PPAs are the contract that enables third -party renewable energy providers to contract with County on renewable energy projects with favorable electricity rates. Our improved PPA was used for the upcoming Lalamilo Wind Farm Repowering project with Site Constructors LLC and will now be used as the basis for all County PPAs. 297 RESEARCH & DEVELOPMENT ENERGY Program Measures Program Expenditures FY 2013-14 FY 2013-14 FY 2014-15 FY 2015-16 Budget Actual Budget Estimate HELCO IRP, PUC Dockets & Legislative, Program Total 222,782.00 213,000 213,000 NELHA and HEPF: 28 30 30 Meetings, testimonies and other submittals attended and/or arranged Maintain County EEP Plans and/or attend State Energy Emergency Preparedness Meetings: 4 5 10 Meetings attended/arranged Update Energy Section of the Hawai' i County Building Code and/or attend Community Development Plan Meetings: 2 5 2 Meetings attended/arranged Hawai' i County LEED Certified Meetings attended/arranged 4 4 2 BuiIdin gs/Photovoltaic Installations: Meetings attended/arranged 5 5 5 Program Expenditures FY 2013-14 FY 2014-15 FY 2015-16 Actual Budget Request Operations 222,782.00 213,000 213,000 Program Total 222,782.00 213,000 213,000 RESEARCH & DEVELOPMENT INTEGRATED RESOURCE CENTER Program Description The Integrated Resource Center supports the Department's Economic Development mission through three programs: Information Resources; Grant Information; and Community Building. • The Information Resources program collects, organizes, and provides statistical data and information to County departments, other agencies, businesses, and the general public. • The Grant Information program provides County departments and community- based nonprofit organizations grant search tools and training opportunities. The Grant Information program also coordinates the Department's annual Economic Development Grant Program. • The Community Building program shall provide funding for Sustainable and Equitable Economic Development (SEED) projects and shall facilitate partnerships for Hawaii Island residents to become healthier, more self-reliant and resilient through the following facets: o An Economic Development Planning program will work collaboratively with local economic development, business partners, and R&D Program Specialists to identify opportunities that promote viable sustainable economic development for Hawaii Island. o A Healthcare component which will work with Hawaii Island healthcare industry partners to collaborate opportunities that maximize existing services; build the local healthcare workforce, and promote innovative healthcare delivery models. Program Objectives — Information Resources Program • Provide timely and thorough response to statistical information requests. • Collect statistical information for the County of Hawaii Data Book. • Acquire and maintain research and resource materials pertinent to County needs. • Maintain and update the Department's web pages and public documents. • Disseminate industry economic data via website and social media. • Provide industry community support. 299 RESEARCH & DEVELOPMENT INTEGRATED RESOURCE CENTER Program Objectives — Grant Information Program • Manage ongoing subscription requests for access to the eCivis Grants Network— Grants Research and Knowledgebase Program. • Conduct at least two grant writing seminars or workshops. • Maintain and update the Department's Grants and Funding Resources web page. • Coordinate the Department's annual Economic Development Grant Program. Program Objectives — Community Building o Economic Development Planning • Convene at least three meetings with economic development partners to review and/or revise existing economic development plans. • Fund economic development planning projects island -wide. o Healthcare Increase cross -sector communication: - Convene, support, and participate in at least 15 working group meetings of County, State, public and private healthcare and social service organizations for information sharing, collaborative problem solving, and delivery integration by June 2016. Increase awareness and/or access to healthcare services: Develop, promote and support public-private efforts to increase access to healthcare, by providing technical assistance to at least four programs by June 2016. Fund three healthcare industry projects aligned with the program goal to increase access to healthcare by in the areas of behavioral healthcare, innovative healthcare service delivery models, and non- emergency healthcare transportation system development. Maintain and update the Department's Healthcare Webpage. Program Highlights — Information Resources Program Provided research assistance and information to fulfill the data requirements of grant proposals, business loans and plans, and research to assist in the improvement of their performance goals. 300 RESEARCH & DEVELOPMENT INTEGRATED RESOURCE CENTER Program Highlights — Capacity Building Program The Capacity Building Program supported family asset building and financial empowerment projects, local food economy, green business and government, and sustainable and livable community projects. • Provided funding for the development and implementation of a place -based financial education curriculum for adults by adapting it for business and government employees. • Partnered with the Office of Housing and Community Development to provide ongoing financial education through the Ho`owaiwai Network of service providers. • Provided funding for Habitat for Humanity West Hawai`i's "Veterans Build" initiative which engages veterans in self-help housing, education, and workforce development services. • Provided funding for the community-based Waipi`o Information and Education Program which aligns with the Hamakua Community Development Plan's Waipi`o Valley Strategy Area. 301 RESEARCH & DEVELOPMENT INTEGRATED RESOURCE CENTER Program Measures — Information Resources Program Changes in program measures reflects program reorganization and anticipates filled staff vacancies. 302 FY 2013-2014 Actual FY 2014-2015 Budget FY 2015-2016 Estimate Information Resources Program Acquisitions/Process/Update - 250 - Cataloging - 50 - Circulation/Interlibra Loan - 50 - Correspondence/Email - 350 - Data Book - 120,800 - U dates - 800 - Web Visits - 120,000 - Inquiries/Reference - 3,000 - Census Data - 2,000 - Other - 1,000 - Publications - 4 4 Contact Elected Officials - Annual Annual County of Hawaii Data Book - Annual Annual Department Web a e updates and maintenance - - Monthly Capacity Building Program FY13-15 SEED Programs Family Financial Empowerment Contracts 1 - - Community Development Contracts 1 2 - Green Economic Development Contracts 1 1 - Number of Collaborating Partners 5 5 - Technical Assistances 22 10 - Targeted Industry Development Access to Healthcare contracts - 3 3 Healthcare Program meetings - 15 15 Healthcare Program meeting attendance - 50 - Medical Homeless Initiative ("Got Doc") — social media and community outreach campaign - - Monthly R&D Healthcare Industry Web a e updates - - Monthly Economic Development Planning contract - - 1 Economic Development Planning meetings - - 3 Grant Information Program eCivis Grants Network Subscription - - Annual Enrollment Management - - Dail Number of grant opportunities researched - - 6,000 R&D Grants Information Web a e updates - - Monthly Grant workshops - - 2 R&D Economic Development Grant Program - - Annual 302 RESEARCH & DEVELOPMENT INTEGRATED RESOURCE CENTER Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Operations 120,101.19 204,000 174,000 Program Total 120,101.19 204,000 174,000 303 RESEARCH & DEVELOPMENT FILM Program Description The Film Program seeks to sustainably and organically grow the media production industry on Hawaii Island by promoting our island locally, nationally, and internationally as a production location, by supporting incoming and locally generated productions, and by engaging our local production community with networking and professional development opportunities. Program Objectives Build the reputation of Hawaii Island locally, nationally, and internationally as a uniquely outstanding location for media production: a. Maintain a comprehensive and up-to-date directory of media industry contacts and local production resources. b. Create and deliver a quarterly newsletter, marketing, or communications piece to share production related information to industry database. c. Maintain a social media presence for promotion and networking. d. Schedule at least two meetings per month with experts in the industry to explore ways to raise the profile of the island and attract additional production. e. Update existing photo albums of local locations and create at least ten new albums of location photos. f. Attend at least two events to promote production on Hawaii Island. 2. Empower local emerging media makers to pursue their passion and produce their products right here at home: a. Support the GVS Transmedia Accelerator to help local media businesses develop their projects and market them to the world. b. By June 2016, increase local productions by 40% from FY 2013-14. Engage the local media community and other Research & Development program areas to best support productions: a. Collaborate with the Film Offices of the Hawaiian Islands (FOHI), the Hawaii Film and Entertainment Board (HFEB), the Hawaii International Film Association (HIFA), the Association of Film Commissioners International (AFCI), the Big Island Visitors Bureau (BIVB), Hawaii Island Chambers of Commerce, etc. to participate in and support efforts to provide support programs and initiatives consistent with the direction outlined and supported by the key statewide industry film groups. MOO RESEARCH & DEVELOPMENT FILM _ b. Support services to 80 productions in partnership with other R&D program areas. c. Facilitate and/or participate in four scouting tours or meetings with location scouts, producers, studio executives, or independent filmmakers. d. Provide four presentations to local high schools or colleges, businesses or community groups to share information about the production industry on this island. e. Support and/or attend four film festivals, conferences, or trade shows to promote our own location production capabilities and provide network opportunities for filmmakers. Program Highlights • Permits: The County of Hawaii issued permits for 64 productions in FY 2013- 14, accounting for an estimated $3.9 million in spending on the island. • Transmedia Accelerator: Along with the State of Hawaii and Global Virtual Studio, the County is a partner in the GVS Transmedia Accelerator, an innovative business accelerator for entrepreneurs telling stories across multiple media platforms. The partnership will accelerate a cohort of businesses from around the state every year with products made for the world right here in Hawaii. The GVS Transmedia Accelerator program is housed at Honua Studios, a new media production facility in Kona's Kaloko industrial area. The County's initial investment in FY 2013-14 was $103,000. • Social Media: The Big Island Film Office established a social media presence to connect the local filmmaking community with potential productions from near and far. Find BIFO on Instagram, Facebook, Pinterest, and Twitter at FilmBigIsland. • Locations Trade Show: As part of the Film Offices of the Hawaiian Islands, the film office maintained a presence at the 2014 Locations trade show in Los Angeles, a premiere showcase for film locations around the world. Between meetings with studio executives and filmmakers stopping by the booth, fielded over 80 inquiries regarding future production on Hawaii Island. • Big Island Film Festival: Supported the 9t" annual Big Island Film Festival, a five-day event screening 60 feature and short films for thousands of audience members at venues around the Mauna Lani Resort. 305 RESEARCH & DEVELOPMENT FILM Program Measures Program Expenditures FY 2013-14 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Inquiries 170 175 200 Productions Completed 64 75 80 Production Revenues $3,900,000 $5,000,000 $6,000,000 Website hits 1 3,308 2,000 3,000 Program Expenditures FY 2013-14 FY 2014-15 FY 2015-16 Actual Budget Request Operations 43,494.45 257,920 272,920 Program Total 43,494.45 257,920 272,920 306 RESEARCH & DEVELOPMENT RESEARCH & DEVELOPMENT Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 19 19 18 Salaries and Wages 670,805.76 797,058 840,971 Operations 65,600.38 44,175 49,175 Equipment 937.48 300 300 Coqui Program - 5,000 5,000 Soil and Water Conservation District 313,750.00 300,000 300,000 Program Total 1,051,093.62 1,146,533 1,195,446 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Director of Research & Development 1 1 1 Deputy Director of Research & Development 1 1 1 Asst. Account Clerk (1/4T) Temp I I 1 Administrative Services Assistant I 1 I 1 Administrative Assistant 1 I 1 Clerk II 1 1 - Economic Development Specialist 11 3 3 3 Economic Development Specialist 111 6 6 6 Grants Specialist 1 I 1 Private Secretary 1 1 1 Resource Materials Specialist I 1 1 Student Helper I 1 1 1 Total 19 19 18 307 RESEARCH & DEVELOPMENT RESEARCH & DEVELOPMENT This page intentionally left blank 308 u "IGHWAYFUND PUBLIC WORKS HIGHWAY FUND Mission Statement To maintain and improve the County's roadway transport system for safe and efficient movement of people and goods around the island. Department Goals 1. To provide leadership, training, administrative, public outreach, and technical support to accomplish the Divisions' Programs. 2. To provide a safe roadway allowing efficient movement of people and goods around the island. 3. To assist Civil Defense in emergencies. 4. To update the highway inventory records and maps. Convert these to electronic files. 5. To resurface a specific number of miles island -wide as the budget allows. 6. To develop and implement operational and technical programs for traffic control devices. 7. To provide operations and maintenance of traffic control devices in a timely manner through improved scheduling of projects and personnel. 8. To develop a rapid retrieval of records system, planned activities, and documents to support litigation. 9. To expand educational programs through website and social media tools to encourage highway safety and to provide customers 24- hour access to request a repair or service. 10. To create and implement highway safety standards, and procedures. 11. To operate and maintain traffic signals, streetlights, signs, and markings island -wide. Funding Source and Position Count Highway Fund $ 36,067,791 Highway Fund 249 Grant Revenue 630,000 Grant Revenue / Other - Total Budget: $ 36,697,791 Total Number of Positions 249 309 PUBLIC WORKS TRAFFIC DIVISION Program Description The Traffic Division was established under the Department of Public Works under Chapter 2, Article 9, Section 2-41 of the Hawaii County Code. The Division installs, maintains and repairs traffic control facilities and devices and street lighting systems in compliance with Chapter 24 of the Hawai'i County Code. The Division is responsible for traffic engineering projects for the County and also educating the public on safety. Administration Section Plans, designs, and implements traffic control facilities in accordance with national standards. 1. Provides supervision and administrative support for the Division. 2. Mitigates traffic problems and improves overall roadway efficiency and safety. 3. Seeks to resolve complaints and answers inquiries using various means including website, call backs on completed work reported by the public and use of Laserfiche. 4. Develops a proactive role in the safe and efficient movement of traffic. 5. Provides information, technical support and direction to the highway safety council and the four traffic safety committees. Traffic Safety Section (Planning/Investigations. and Engineering) Responsible for the overall planning and design of Traffic Engineering related projects. 1. Conducts studies, investigations, inspections, traffic surveys, and other related activities to safeguard and facilitate vehicular and pedestrian traffic. 2. Reviews construction plans, traffic studies, zone changes, variances, etc. to ensure compliance with Division standards, guidelines, and policies for Federal, State, County and private entities. 3. Proposes, designs, and manages new traffic control related projects to help mitigate existing traffic problems and to improve overall roadway efficiency. 4. Identifies safety improvement projects based on accidents and conflict analysis procedures. 5. Oversees the restriping programs. 6. Proposes Traffic Calming initiatives to address concerns: a. Smart Signs to be used for driver's speed feedback and traffic counts b. Speed Humps for temporary and permanent installations 7. Creates, maintains and improves programs to promote highway safety and traffic education. 310 PUBLIC WORKS TRAFFIC DIVISION Program Description (continued) Traffic Signals and Streetlights Section Responsible for the design, installation, operation and maintenance of all traffic signals and streetlights on County highways and for maintaining traffic signals and streetlights on State highways. 1. Develop and implement priorities for traffic signal and streetlight installations. 2. Maintain a computerized traffic signal and streetlight database. 3. Develop and implement uninterruptible power supplies (UPS) for continuous traffic signal operations during power outages. 4. Continue to add signal systems to traffic signal server for real time monitoring and database adjustments. 5. Assist Traffic Calming Program by installing and maintaining traffic calming devices, such as Smart Signs (driver speed feedback), etc. 6. Install newly warranted signals "in-house" when possible. Traffic Signs and Markings Section Responsible for the installation, operation and maintenance of all traffic control signs and pavement markings on County highways, including assisting other departments and agencies with traffic control signs and pavement markings at off-highway County facilities. 1. Develop and implement a more efficient signs and markings maintenance program. 2. Develop a more proactive role in the safe and efficient movement of traffic. 3. Develop and maintain a computerized supplies, materials, and field signs and markings inventory database. 4. Assist Traffic Calming Program by installing temporary and permanent speed humps and related accessories, such as signage and striping. 311 PUBLIC WORKS TRAFFIC DIVISION Program Objectives Existing Maintenance Signals & Streetlights 1. Maintain 5% or less signal light failure rate. o Performance measurement: actual against 5% goal. 2. Improve upon street light failure rate of 30%. o Performance measurement: actual against 30% goal. Traffic Signs & Markings 1. Restripe or install 250 line miles per year (total of 1,000 line miles over 4 year maintenance cycle) to address retro reflectivity. o Performance measurement: actual against 250 line miles per year goal. 2. Fabricate 3,150 signs for sign retro reflectivity maintenance program. o Performance measurement: actual against 3,150 signs fabricated per year goal. 3. Maintain or install 2,900 signs for retro reflectivity maintenance program. o Performance measurement: actual against 2,900 signs maintained or installed per year goal. Improvements Signals & Streetlights Sa e 1. Connect 15 signals per year to Traffic Command Center. o Performance measurement: actual against 15 signals installs per year. 2. Convert 3,000 LPS units per year with LED lightings (total of approx. 9,600 lights). o Performance measurement: actual against 1,000 unit goal. 3. Upgrade 5 crosswalks per year. o Performance measurement: actual against 5 crosswalks per year goal. 1. Investigate and process complaints and requests (not including projects) within 30 calendar days. o Performance Measurement: 100% completion. 312 PUBLIC WORKS TRAFFIC DIVISION Program Objectives (continued) 2. Transportation Asset Management Program o Update GIS (Geographic Information System) inventory management to include annual goals for signs at 4800 each and striping 250 line miles. Performance measurement: 100% completion. Program Highlights Proiects Complete • LED Street lights received incrementally for a large scale LED streetlight installation in selected areas, which marked the second change of street lighting technology within the past several decades funded by a $500K American Recovery and Reinvestment Act (ARRA) grant. • Participated in the annual Ironman Triathlon, successfully working with various Federal, State and Local agencies. • Implemented the updated (2011 version) Mandli photo log of all State and County roads in Hawaii County. • Completed the Mandli traffic sign inventory and collection of road evaluation data for all County maintained roads. • Integrated the Mandli traffic sign inventory and road condition rating data into RoadSoft GIS traffic asset management program. • Implemented the island -wide traffic sign retro -reflectivity maintenance program. • Implemented the Crosswalk Safety Awareness program with County installations in conjunction with the Ronald McDonald School Pedestrian Safety Awareness Program. • Traffic education completed via traffic safety messages, lesson plans and booklets to school aged children, public service radio announcements and via the traffic website which continues to provide information, alerts and request forms for the public. 313 PUBLIC WORKS TRAFFIC DIVISION Program Measures EXISTING MAINTENANCE FY 2013-14 FY 2014-15 FY 2015-16 Actual Budget Estimate Traffic Signal & Streetlight Maintain 5% or less Failure Rate 0.064% 5% 5% Improve upon Failure rate of 30% 12% 30% 30% Traffic Signs & Markings Restripe 250 line miles/yr (total of 1,000 line miles 122.80 250 250 over 4 ears) to address reflectivity Fabricate 3,150 signs for sign retro reflectivity 4,845 3,150 3,150 maintenance program Maintain or install 4,200 signs for sign retro 6,104 4,200 n/a reflectivity maintenance program Maintain or install 2,900 signs for sign retro n/a n/a 2,900 reflectivity maintenance program IMPROVEMENTS Traffic Signal & Streetlight Connect 15 signals/yr to Traffic Command Center 1 15 15 Convert 1000 LPS units/yr with LED lightings (total 0 n/a n/a of 9600lights) Convert 3000 LPS units/yr with LED lightings (total n/a 3,000 3,000 of 9600lights) Upgrade 5 crosswalks/yr 3 5 5 SAFETY Investigate and process complaints and requests (not 85% 100% 100% including projects) within 30 calendar days. Transportation Asset Management Program- acquire new photo log every two years. 100% 100% 100% Update GIS (Geographic Information System) inventory management to include signs — 4800 each 100% 100% 100% and striping 250 line miles. 314 PUBLIC WORKS TRAFFIC DIVISION Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 48 48 48 Salaries and Wages 2,060,785.85 2,475,740 2,737,725 Operations 3,910,024.78 4,756,253 4,615,292 Equipment 403,476.59 1 166,750 335,000 Program Total 6,374,287.22 1 7,398,743 7,688,017 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Civil Engineer III 1 1 1 Civil Engineer IV 1 1 I Civil Engineer V 1 1 1 Civil Engineer VI 1 1 1 Clerk III - 1 1 Electrical Engineer 1 1 1 Electrician 2 1 1 Electronic Technician 1 1 1 Engineering Support Tech II 1 1 Engineering Support Tech III - - 1 Lead Traffic Electrician (I in Kona) 1 2 2 Lead Traffic Signs & Markings Painter (2 in Kona) 5 5 5 Office Manager 1 1 1 Program Support Technician 1 2 2 Senior Account Clerk 1 1 1 Student Helper I 1 1 1 Supervising Traffic Technician 1 1 1 Thermoplastic Melting Equipment O erator 1 1 1 Traffic Electrician 4 4 4 Traffic Electrician Supervisor II 1 1 1 Traffic Operations Supervisor 1 1 1 Traffic Signal Inspector l 1 1 Traffic Signs & Markings Helper (1 in Kona) 8 8 2 Traffic Signs & Markings Installer (2 in Kona) - - 6 Traffic Signs & Markings Painter (2 in Kona) 5 5 5 Traffic Signs & Markings Supervisor II 2 2 2 Traffic Signs & Markings Supervisor III 1 1 1 Traffic Technician II 1 1 1 Traffic Technician IV 1 1 1 Total 46 48 48 315 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program Description Highway Administration The Highway Maintenance Division oversees and directs all Highway Programs; i.e., maintenance of roadways, flood control structures and canals. The Division also establishes safety programs and conducts training, coordinates in-house resurfacing projects and responds to various emergencies as needed. District Baseyards Each District Baseyard continues to repair and maintain roads, streets, highways, bridges, storm drains and other flood control structures in the County. The Baseyards also respond as needed to various emergencies caused by accidents, hazardous material spills and other natural events (fires, storms, earthquakes etc.). Program Objectives 1. Continue island -wide in-house resurfacing program and resurface a total of 20 miles. 2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total) per operator/equipment per workday and the goal of a five-week cycle per district. Program Highlights Resurfaced or paved 16.90 miles of various County roads including roads -in -limbo: • South Hilo 2.82 miles • North Hilo/Hamakua 4.74 miles • North & South Kohala 3.72 miles • North & South Kona 3.47 miles • Ka`u 0.75 miles • Puna 1.40 miles 316 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Resurfacing Miles (Varying Widths) 16.90 20 20 South Hilo 2.82 5 5 North Hilo/Hamakua 4.74 2 2 North/South Kohala 3.72 3 3 North/South Kona 3.47 4 4 Ka`u 0.75 2 2 Puna 1.40 4 4 Grass Cutting Operation (Cycle for Each District, in Weeks): South Hilo 3 to 6 weeks 5 5 North Hilo/Hamakua 3 to 6 weeks 5 5 North/South Kohala 3 to 6 weeks 5 5 North/South Kona 3 to 6 weeks 5 5 Ka`u 5 to 6 weeks 5 5 Puna 2 to 6 weeks 5 5 Program Expenditures 317 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 200 200 201 Permanent/Temporary 164/36 164/36 165/36 Salaries and Wages 5,635,711.64 6,641,904 6,967,064 Operations 3,544,501.20 4,140,047 3,942,810 Equipment 1,751,410.43 1,362,500 1,600,900 Program Total 10,931,623.27 12,144,451 12,510,774 317 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Personnel Position Summary Position Title FY 2011-2012 Authorized FY 2012-2013 Authorized FY 2015-16 Request Accountant II 1 1 1 Civil Engineer IV 1 1 1 District Road Overseer II 5 5 5 Equipment O erator I 25 25 25 Equipment O erator II 26 26 26 Equipment O erator III 9 9 9 Equipment O erators Instructor 1 1 I Highway Division Chief 1 1 1 Highway Superintendent 1 1 1 Highways Support Technician II 1 1 1 Laborer II 68 68 68 Lead Mason - - 1 Mason 1 1 1 Road Construction & Maintenance Supervisor I 4 4 4 Road Construction & Maintenance Supervisor 11 10 10 10 Safety & Driver Improvement Coordinator 1 I 1 Senior Account Clerk 7 7 7 Street Cleaning Supervisor 1 l 1 Street Sweeper Operator 1 1 1 Subtotal 164 164 165 TEMPORARY POSITIONS: Equipment O erations Instructor Temp 3 3 3 Equipment O erator I Temp 6 6 6 Equipment O erator II Temp 5 5 5 Equipment O erator III Temp 4 4 4 Lead Mason Temp 1 1 1 Mason Temp 3 3 3 Road Constr & Maintenance Supervisor I Temp 6 6 6 Student Helper II 1 1 1 Tree Trimmer Temp 4 4 4 Worker's Compensation Position 3 3 3 (Temporary Positions) Subtotal 3636 36 Total 200 200 201 318 MASS TRANSIT AGENCY HIGHWAY FUND Program Description Refer to Mass Transit Agency under the General Fund Section. Program Objectives Refer to Mass Transit Agency under the General Fund Section. Program Highlights Refer to Mass Transit Agency under the General Fund Section. Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Operations 6,613,942.17 7,449,005 7,500,000 Equipment - - - Program Total 6,613,942.17 7,449,005 7,500,000 319 PUBLIC WORKS HIGHWAY FUND MISCELLANEOUS 320 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Roads in Limbo 363,429.73 1,000,000 1,000,000 Highway Engineering 15,000.00 40,000 40,000 Bridge Inspection - - 11,000 Fringe Benefits Health Fund 854,958.17 1,246,000 1,411,000 Pension Accumulation 1,255,992.08 1,372,000 1,488,000 FICA 529,090.16 636,000 690,000 Worker's Compensation 630,098.00 493,000 504,000 Total Fringe Benefits 3,270,138.41 3,747,000 4,093,000 Supplemental Transfers Transfer to Capital Projects Fund 3,704,703.67 3,460,000 3,500,000 Other Costs Provision for Compensation Adjustment - 5,000 5,000 Provision for Pension Lag Adjustment - - - Vacation Pa - 50,000 50,000 Refund Auto/Trailer Tax - - - Provision for Reallocation - - - Public Safety Disaster/Emergency 264,000 300,000 300,000 Total Other Costs 264,000 355,000 355,000 Total Miscellaneous 7,617,271.81 8,602,000 8,999,000 320 SE---l-/,WE---l-/,R FUND ENVIRONMENTAL MANAGEMENT SEWER FUND Mission Statement To protect public health and environment, support the County, and encourage a safe and rewarding workplace. Division Goals 1. To protect public health and safety and the environment. 2. To meet or exceed all wastewater discharge permit and regulatory compliance requirements. 3. To provide the best service at the least cost while balancing the needs and desires of the administration, council, employees, and general public. 4. To sustain no lost time injuries and maintain a healthy and committed workforce. Funding Source and Position Count Sewer Fund $ 9,978,332 Sewer Fund 58 Subsidy $ 2,253,878 Grant Revenue / Other - Grant Revenue - Total Budget: $ 12,232,210 Total Number of Positions: 58 321 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Description The Administration program of the Wastewater Division (WWD) includes the administration and engineering functions. Administration manages the countywide wastewater system, maintains effective long-range plans via the Capital Improvement Program (CIP) and Equipment Replacement Fund (ERF) planning process, coordinates with the Environmental Management Commission (EMC), the Department Administration and County Council, administers permit applications, maintains archives, and maintains public relations through education and problem solving as needed. Program Objectives 1. Continue repairs to the Hilo Wastewater Treatment Plant (WWTP) Outfall. 2. Continue efforts on upgrade of the Pua Sewage Pump Station (SPS) and Force Main. 3. Continue efforts on replacement of the Papa'ikou and Kula'imano Dewatering Systems. 4. Continue towards construction of the Na'alahu Large Capacity Cesspool (LCC) Replacement project. 5. Initiate design of the Pahala LCC Replacement Project. 6. Continue construction of the Kealakehe Sludge Removal and Aeration Upgrade Project. 7. Initiate design of the Lono Kona Sewer Improvement District Project. 8. Continue construction of the North Kona Sewer and Reuse project in conjunction with the State DOT's Queen Ka'ahumanu Highway Widening Project— Phase 2. 9. Implement Sewer Rate Increase to adequately support Wastewater facilities including sewer mains, sewage pump stations and wastewater treatment plants. 10. Initiate Pre -design for establishment of an Effluent Reuse system to service Mak`aeo (Old Kona Airport). 322 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Highlights 1. Council approved Resolution to proceed with potential establishment and funding of the Lono Kona Improvement District Sewer project. 2. Construction underway for the 2 -year duration Kealakehe Sludge Removal and Aeration Upgrade Project. 3. Continued to work with the State of Hawai'i Department of Transportation to install the North Kona Sewer and Effluent Reuse infrastructure as part of the Queen Ka'ahumanu Highway Widening Phase 2 project. 4. Conceptual plans initiated as part of the Effluent Reuse Program for West Hawai'i. Program Measures Note (1) — The new permits for the Hilo and Papa'ikou Wastewater Treatment Plants include nutrient removal requirements and interim Discharge Limitations. As COH facilities were not designed to achieve nutrient removal it is expected that Permit Violations will occur under new NPDES Permits. Additionally, while HWWTP is currently passing Whole Effluent Toxicity Testing (WETT) it is anticipated that the new permit will be revised to specify WETT limit as a Discharge Limitation and as such, any exceedance would be considered as a Permit Violation. 323 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate REGULATORY COMPLIANCE PROGRAM Number ofNPDES Permit Violations 1 Note (1) Note (1) Number of Reportable Sewage Spills 0 2 2 Number of Reportable Treatment Bypass 5 1 2 Number of HIOSH Citations 0 1 1 SEWER CONNECTION PROGRAM Number of BuildingiPlumbing Permits Processed 680 600 600 Number of Sewer Connection Plans Reviewed 16 200 200 Number of Sewer Connections Inspected 64 200 200 PRIVATE SEWER EXTENSION PROGRAM Number of Private Sewer Extension Plans Reviewed 0 2 2 Number of Private Sewer Extensions Inspected 0 2 2 REPLACEMENT RESERVE ACCOUNT PROGRAM Number of Design Projects Completed 1 1 1 Number of Construction Projects Completed 1 1 1 Note (1) — The new permits for the Hilo and Papa'ikou Wastewater Treatment Plants include nutrient removal requirements and interim Discharge Limitations. As COH facilities were not designed to achieve nutrient removal it is expected that Permit Violations will occur under new NPDES Permits. Additionally, while HWWTP is currently passing Whole Effluent Toxicity Testing (WETT) it is anticipated that the new permit will be revised to specify WETT limit as a Discharge Limitation and as such, any exceedance would be considered as a Permit Violation. 323 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION Program Description The Operations program involves operating, maintaining, and repairing wastewater collection, pumping, treatment, and disposal facilities and equipment. The Operations program includes coordinating the planning, design, construction and inspection of equipment replacement projects with Wastewater Administration, performing laboratory analyses to determine permit compliance and efficiency of plant processes; ensuring regulatory compliance; and storing and maintaining adequate inventory of spare parts and supplies. Program Objectives 1. Strive for acceptable ratings from Department of Health during inspections of the wastewater treatment facilities by exercising proper plant process control, health and safety procedures and laboratory quality control. 2. Continue to implement an inflow and infiltration (I/I) program for the Hilo Sewer System in order to reduce influent flow to the Hilo WWTP. 3. Continue to implement an inflow and infiltration (I/I) program for the Kona Sewer System in order to reduce chloride concentrations as the WWD Administration continues to establish an effluent reuse program in Kona. Program Highlights Reduction of influent flows to both the Hilo Wastewater Treatment Plant and Kealakehe Wastewater Treatment plant of approximately 100,000 gpd attributed to UI Reduction efforts. 324 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION Program Measures 325 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate WASTEWATER TREATMENT PROGRAM Percent of Wastewater Treatment Plants Receiving Acceptable or Conditional Rating from DOH 80% 60% 30% Hilo WWTP — Average Daily Flow (m d) 2.3 2.3 2.5 Pa a'ikou WWTP - Average Daily Flow (m d) 0.1 0.1 0.1 Kula'imano WWTP - Average Daily Flow (m d) 0.1 0.1 0.1 Ka ehu WWTP - Average Daily Flow (m d) 0.01 0.01 0.01 Kealakehe WWTP - Average Daily Flow (m d) 1.7 1.7 1.7 Honokaa WWTP — Average Daily Flow (m d) 0.05 0.1 0.1 Kaloko WWTP — Average Daily Flow (m d) 0.01 0.01 0.01 Pass EPA laboratory quality control test? Yes Yes Yes EFFLUENT REUSE PROGRAM Total Volume of Effluent Recycled (k aU ) 0 0 2,500 SEWER LINE MAINTENENANCE PROGRAM Miles of Sewer Lines Cleaned 26 30 30 Miles of Sewer Lines Video Inspected 13 20 20 Number of Point Repairs Completed 14 50 20 PLANT MAINTENANCE PROGRAM Number of Work Orders Completed 297 550 550 Number of Outstanding Work Orders 47 30 20 325 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Number of Positions 58 58 58 Salaries and Wages 2,669,292.94 3,207,001 3,427,438 Operations 4,221,998.87 5,407,339 6,801,809 Equipment 50,662.04 221,000 152,100 Program Total 6,941,953.85 8,835,340 10,381,347 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Assist Wastewater Treatment Plant Operator Temp 4 4 4 Assistant Wastewater Treatment Plant Operator 7 7 7 Civil Engineer III 1 1 1 Civil Engineer IV 1 1 1 Civil Engineer VII 1 1 1 Engineering Student I 1 1 Engineering Support Tech IV 1 1 1 GIS Analyst I 1 1 1 Lead Plant Electrician/Electronics Repairer 1 1 1 Mechanical Repairer 2 2 2 Plant Electrician/Electronics Repairer 1 I 1 Sanitary Chemist I 1 1 I Sanitary Chemist III 1 1 1 Sewer Maintenance Repairer 6 6 6 Sewer Maintenance Working Supervisor 2 2 2 Storekeeper 1 1 1 Student Helper I 1 1 1 Student Helper II 1 1 1 Wastewater Deputy Division Chief 1 1 I Wastewater Operations Superintendent 2 2 2 Wastewater Plant Maintenance Mechanic 3 3 3 Wastewater Plant Maintenance Mechanic Supervisor 1 1 1 Wastewater Plant Working Supervisor III 1 1 1 Wastewater Project Manager 1 1 1 Wastewater Treatment Plant Operator 1 5 5 5 Wastewater Treatment Plant Operator II 2 2 2 Wastewater Treatment Plant Operator III 4 4 4 Wastewater Treatment Plant Operator IV 2 2 2 Wastewater Treatment Plant Supervisor III 1 1 1 Wastewater Treatment Plant Supervisor IV 1 1 1 Total 58 58 58 326 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION 327 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Fringe Benefits FICA 191,063.19 245,336 262,199 Pension Accumulation 412,269.61 529,155 582,664 Health Fund 205,752.43 412,138 456,000 Worker's Compensation 41,357.74 50,000 50,000 Total Fringe Benefits 850,442.97 1,236,629 1,350,863 Other Costs Provision for Compensation Adjustment - - - Replacement Reserve Account 44,205.00 671,233 500,000 Total Other Costs 44,205.00 671,233 500,000 327 This page intentionally left blank 328 E M E 1 - -/sT E -1 -/� f Z�Y F / U N D PARKS & RECREATION CEMETERY FUND Mission Statement The Department of Parks and Recreation Cemetery Fund provides affordable burial facilities for residents of Hawaii County. Department Goals To improve, maintain and upkeep `Alae Cemetery. Program Description The Cemetery Fund was authorized to use the revenues from plot sales at `Alae Cemetery for the improvement, maintenance, and upkeep of `Alae Cemetery. Program Objectives Conduct maintenance and repair activities. Program Highlights • Maintenance and upkeep of the cemetery has been done on a daily basis. Funding Source and Position Count Cemetery Fund $ 10,000 Cemete Fund - Grant Revenue - Grant Revenue / Other - Total Budget: $ 10,000 Total Number of Positions - 329 PARKS & RECREATION CEMETERY FUND Program Measures Program Expenditures FY 2013-14 Actual FY 2013-14 Actual FY 2014-15 Bud et FY 2015-16 Estimate Acres Maintained 31.37 42.37 42.37 Program Expenditures FY 2013-14 Actual FY 2014-15 FY 2015-16 Budget Request Operations - 10,000 10,000 Program Total - 10,000 10,000 330 BIKE ---,-/,,WAY FUND PARKS & RECREATION BIKEWAY FUND Mission Statement The Department of Parks & Recreation Bikeway Fund promotes safe bicycling transportation and recreation. Department Goals 1. Provide safe bicycling recreational opportunities for all age groups. 2. Match local Bikeway Funds with federal money whenever possible and desirable. 3. Support programs, planning and physical bikeways (on -road and off-road) that promote bicycling for transportation, recreation and sport. 4. Conduct maintenance and repair activities. Program Description The Bikeway Fund collects fees for the bikeway fund that will be used for the promotion of bicycle education and recreational activities, as well as the maintenance of County bikeways. Funding Source and Position Count Bikeway Fund $ 213,000 Bikeway Fund - Grant Revenue - Grant Revenue / Other - Total Budget: $ 213,000 Total Number of Positions - 331 PARKS & RECREATION BIKEWAY FUND Program Objectives 1. Conduct one recreational bike activity in each of five recreational districts by June 30, 2015. Program Highlights N/S Kohala — Youth Bike Program in July 2013, at Waikoloa Park and Hisaoka Gym Summer Fun program in partnership with P.A.T.H. (Peoples Advocacy for Trails Hawai'i). 2"d Annual Keiki Triathlon at Kona Community Aquatic Center and Maka'eo, in partnership with P.A.T.H. (Peoples Advocacy for Trails Hawai'i), Kealakehe High School Waverider Triathlon Club, and Bike Works Hawaii on October 19, 2013. West Hawaii- Youth Bike Education class at 2014 Yano Hall Summer Fun program by P.A.T.H. (Peoples Advocacy for Trails Hawaii) in June. Hilo - Youth Bike Education class at 2014 Wainaku Gym, Kawananakoa Gym and Andrews Gym Summer Fun programs by P.A.T.H. (Peoples Advocacy for Trails Hawaii) in June. Puna - Youth Bike Education class at 2014 Pahoa Community Center Summer Fun program by P.A.T.H. (Peoples Advocacy for Trails Hawaii) in June. Program Measures Program Expenditures FY 2013-14 Actual FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Participants in Recreational Activities 317 250 325 Program Expenditures FY 2013-14 Actual FY 2014-15 FY 2015-16 Budget Request Operations - 171,000 171,000 Equipment - - 42,00 Program Total - 171,000 213,000 332 ]BEAUTIFICATION FUND PUBLIC WORKS BEAUTIFICATION FUND Mission Statement To beautify and enhance highways and roadways under the ownership, control and jurisdiction of Hawai'i County. Department Goals 1. To maintain several median strips in Kailua-Kona. 2. To control roadside trash by providing refuse containers and pick-up. 3. To maintain and provide new plantings along highways, roadways and County facilities visible along highways and roadways to create green aesthetically pleasing landscape. Program Description The Beautification Fund involves planning projects and working with the community to beautify the roadways and appropriate facilities in order to enhance the traveling experience. Program Objectives 1. Continue to initiate two roadside planting projects every year. 2. Continue to plant or replant a minimum of 10 trees each year. 3. Enhance and continue the existing Litter Pick-up along County Roads Program with the Highways Division of the Department of Public Works. Funding Source and Position Count Beautification Fund $ 489,300 Beautification Fund - Grant Revenue - Grant Revenue / Other - Total Budget: $ 489,300 Total Number of Positions - 333 PUBLIC WORKS BEAUTIFICATION FUND Program Highlights Continue a cooperative program with the Department of Parks and Recreation to better implement the beautification projects. A cooperative program between the downtown associations in Hilo and Kona and the Highways Division regarding trash bin installation and maintenance has been established. Bins are provided by the associations, and our crews install them, remove trash and replace the liners. Certain median strips landscaping in the Kona district have been a cooperative effort with the County contributing for irrigation water and the Kailua Village Business Improvement District contributing all expenses for plant materials, irrigation systems and labor to install and maintain. Additional partnering and cooperation between county agencies occurring during the 2013-2014 fiscal year when water services bills indicated a major leak along the Ane Keohokalole Highway. Help from the Department of Water Supply, Highway Maintenance, Engineering, and Building divisions were solicited to quickly locate the leak and finally repair it. The completion of the Ane Keohokalole Highway adds two water service bills for maintenance of the strips of landscaping. Additional trash bins were also added to be maintained along the roadway. Program Measures 334 FY 2013-14 FY 2014-15 FY 2015-16 Actual Budget Estimate New Projects Initiated 1 2 2 Trees Planted 5 10 10 Additional Information: Refuse Containers Provided Pahoa Village (seven 55 gal Bins + two minimum 30 gal Bins for 7 7 7 recycling) Refuse Containers Provided Puako Beach Road 6 6 6 (six 3 cu.yd. Bins + two minimum 30 gal Bins) 334 PUBLIC WORKS BEAUTIFICATION FUND Program Expenditures 335 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Salaries & Wages - 5,300 Operations 189,887.69 183,512 188,600 Equipment - 263,000 300,700 Program Total 1 189,887.69 451,812 489,300 335 This page intentionally left blank 336 V�HTCDISSPOSAL FUND ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND Mission Statement To protect public health and safety and the environment by removing and disposing of derelict and abandoned vehicles and properly disposing of waste generated from such vehicles. Department Goals 1. To remove derelict/abandoned vehicles from public roadways on a timely basis. This includes all public roadways and private subdivision roadways that are open to public access. 2. To process and properly manage all derelict/abandoned vehicles in a timely manner. 3. To coordinate special community events to remove derelict/abandoned vehicles island -wide. Program Description The Derelict and Abandoned Vehicle Disposal Program provides for identification, removal, and temporary storage of derelict/abandoned vehicles, as well as processing/recycling of derelict vehicles in accordance with program procedures. Program Objectives 1. Coordinate removal from public access roadways those vehicles classified as abandoned/derelict. 2. Monitor the program and contracts to ensure that all derelict/abandoned vehicles are being processed and recycled in compliance with Department of Health requirements. 3. Begin remediation of the former Kona scrap metal yard to provide for proper closure of the site. Funding Source and Position Count Vehicle Disposal Fund $ 4,478,217 Vehicle Disposal Fund 3 Grant Revenue - Grant Revenue / Other - Total Budget: $ 4,478,217 Total Number of Positions 3 337 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND Program Highlights • 638 vehicle incidents were reported for fiscal year 2013-2014, of which 101 vehicles could not be found at the location. However, 537 vehicles were located and removed, 425 from West Hawaii and 112 from East Hawaii. Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY2015-16 Estimate Vehicles Processed 537 650 650 Vehicles Investigated 638 1,300 750 Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY2015-16 Request Number of Positions 3 3 3 Salaries and Wages 105,775.08 137,330 111,272 Operations 165,892.28 3,417,635 4,312,078 Equipment 13,390.34 35,850 1,500 Program Total 285,057.70 3,590,815 4,424,850 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Budget FY2015-16 Request Derelict/Abandoned Vehicle Coordinator 2 2 2 Clerk III 1 1 1 Total 3 3 3 338 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND MISCELLANEOUS 339 FY 2013-14 Actual FY 2014-15 Budget FY2015-16 Request Fringe Benefits FICA 8,983.60 10,400 8,451 Pension Accumulation 14,890.41 23,200 18,916 Health Fund 18,515.92 28,585 24,000 Worker's Compensation - 2,000 2,000 Total Fringe Benefits 42,389.93 64,185 53,367 Other Costs Provision for Compensation Adjustment - - - Total Other Costs - - - Total Miscellaneous 42,389.93 64,185 53,367 339 This page intentionally left blank 340 SOLIDWASTE-l-'., FUND ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Mission Statement To protect public health and safety, and the environment by receiving, handling and properly disposing of solid waste generated within the County of Hawaii, following applicable Federal, State, and Local laws and regulations. To develop, maintain, and enhance programs which encourage the public to divert recyclable and reusable materials from land disposal. Department Goals 1. Continue planning for revenue producing programs or grants to reduce the Solid Waste Division's dependency on the General Fund and to ultimately become financially self- sufficient. 2. Comply with Federal, State, and Local laws and regulations relating to solid waste management. 3. Provide clean and convenient transfer stations island -wide for the public to safely dispose of household refuse and divert recyclable materials away from the landfill. 4. Provide safe and efficient disposal sites for commercial solid waste. 5. Target a 40% reduction or diversion rate for our recyclable commodities from entering the landfill by 2016. Provide convenient options for both the residential and commercial sectors to recycle. 6. Continue planning for the future use, closure, and/or replacement of selected facilities based on evolving technology, regulations and demands on manpower and facilities. 7. Continue post -closure maintenance and monitoring at the Kailua and Waimea landfills in accordance with Federal and State regulations. 8. Continue to provide convenient events island wide for the proper disposal of household hazardous waste and ewaste. Funding Source and Position Count Solid Waste Fund $ 10,927,759 Solid Waste Fund 128 Subsidy $ 16,620,221 Grant Revenue / Other - Grant Revenue $ 562,577 Total Budget: $ 28,110,557 Total Number of Positions 128 341 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Description The Solid Waste Division operates and maintains, by either County personnel or by contractual services, all solid waste collection and disposal facilities in the County of Hawaii, in accordance with Federal, State and Local laws and regulations. This includes two active landfills, two inactive landfills, twenty-two transfer stations and island -wide hauling operations. Program Objectives 1. Implement proposed actions identified in the Update to the Integrated Solid Waste Management Plan for the County of Hawaii. 2. Continue repairs and enhancement services at all County transfer stations. 3. Fleet Maintenance - Continue a daily maintenance checklist and recurring replacement schedule on our heavy equipment based on age and repair costs. 4. Comply with Department of Health Chapter 58.1 Hawaii Administrative Rules to ban or require source separation of green waste from entering County disposal facilities. 5. Expand the Counties green waste collection to additional Transfer Stations Island wide. 6. Communicate with tire vendors island wide regarding the Counties ban on disposal of tires within solid waste facilities. 7. Continue post -closure maintenance and monitoring of Kailua and old Waimea landfills. 8. Expand recycling education, glass recycling, e -waste collections and household hazardous waste collections. 9. Support the State DOH HI5 programs and redemption centers for the public. Program Highlights • Construction completed for the WHSL landfill gas collection and control system. • The County discontinued acceptance of scrap metal at the scrap metal locations in both Hilo and Kailua. • Continued the sliver fill operation to gain additional life at the South Hilo Sanitary Landfill by utilizing all available air space. Increased surveying so as to improve operating practices and achieve higher rates of compaction, and continue utilizing alternative daily cover. • Reached a 37% diversion rate of recyclable commodities from entering the landfill through County diversion programs and factoring in data obtained on private recyclers. • Achieved a rate of redemption of 91% for the H15 program in fiscal year 2013-14. 342 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Measures * Includes diversion through both County programs and private recyclers. Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Additional Information 128 128 128 East Hawaii 5,043,884.15 5,625,147 6,054,753 Tons of Refuse Disposed at Transfer Stations 33,637 34,300 36,100 Transfer Stations Maintained 8 11 8 Total Chutes for Container Trailers 15 19 15 Total Container Trailers Available 40 40 40 Active Landfills Maintained 1 1 1 Reuse Centers 3 3 3 Recycling Processing & Collection Centers 8 10 8 Total Tonnage Disposed at Hilo Landfill 66,576 64,300 72,900 West Hawaii Tons of Refuse Disposed at Transfer Stations 36,358 39,300 42,300 Transfer Stations Maintained 14 11 14 Total Chutes for Container Trailers 17 16 17 Total Container Trailers Available 39 39 39 Active Landfills Maintained 1 1 1 Reuse Centers 4 4 4 Closed Landfills Maintained 2 2 2 Recycling Processing & Collection Centers 12 11 12 Total Tonnage Disposal at West Hawaii Landfill 100,313 93,000 105,200 County wide diversion from landfill rate* 37% 39% 39% * Includes diversion through both County programs and private recyclers. Program Expenditures 343 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 128 128 128 Salaries and Wages 5,043,884.15 5,625,147 6,054,753 Operations 16, 892, 582.81 18,461,909 19,063,302 Equipment 33,244.09 3,100 210,000 Program Total 21,969,711.05 24,090,156 25,328,055 343 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Civil Engineer III 1 1 1 Civil Engineer IV 1 1 - Clerk III 1 1 1 Environmental Compliance Specialist - - 1 Equipment Operator II Temp 1 1 1 Equipment Operator III 37 38 37 Equipment Operator III Temp 1 1 I Laborer II 1 1 1 Lead Solid Waste Transfer Station Attendant 1 1 2 Program Support Technician - I 1 Recycling Coordinator 1 1 1 Recycling Specialist II 3 3 2 Recycling Specialist III 1 1 1 Safety Driver Improvement Coordinator I 1 1 Scale Attendant 4 4 4 Solid Waste Deputy Operations Division Chief - - 1 Solid Waste Facility Attendant 55 54 53 Solid Waste Operations Division Chief 1 1 1 Solid Waste Superintendent 2 2 2 Solid Waste Supervisor 4 4 4 Solid Waste Transfer Station Attendant Temp 4 3 3 Solid Waste Working Supervisor 2 2 3 Solid Waste Working Supervisor Temp 3 3 3 Student Helper I 1 1 1 Student Helper II 1 1 1 Welder 1 1 1 Total 128 128 128 M.. ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND MISCELLANEOUS 345 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Fringe Benefits FICA 351,712.90 444,725 462,194 County Pensions 810,220.25 959,212 1,029,308 Health Fund 574,649.60 819,253 820,000 Vacation Pa - 30,000 30,000 Worker's Compensation 481,584.46 425,000 441,000 Total Fringe Benefits 2,218,167.21 2,678,190 2,782,502 Other Costs Provision for Compensation Adjustment - - - Total Other Costs - - - Total Fringe Benefits 2,218,167.21 2,678,190 2,782,502 345 This page intentionally left blank 346 GOLFCOURS-ZE FUND PARKS & RECREATION GOLF COURSE FUND Mission Statement The Department of Parks & Recreation Golf Course Fund strives to provide a quality recreational experience for the golfing community with excellence, integrity and aloha. Department Goals To continue to provide the golf public with a challenging, safe, and well-maintained facility. Program Description This program operates and maintains the only public golf course on the Island of Hawaii. Activities include the maintenance of grounds and facilities, and the scheduling of all golf activities. Funding Source and Position Count Golf Course Fund $ 884,400 Golf Course Fund 20 Subsidy $ 451,865 Grant Revenue / Other - Total Budget: $ 1,336,256 Total Number of Positions 20 347 PARKS & RECREATION GOLF COURSE FUND Program Objectives 1. Improve, beautify and maintain the greens, tees and fairways at the Hilo Municipal Golf Course by: a. aerating all golf course greens in October and May, weather permitting; b. verticut and de -thatch all greens in July, October, January, and April, weather permitting, or as needed; c. controlling application of fertilizer and pesticide to greens, fairways and tees weekly, or as needed; d. controlling application of herbicide to greens, tees, stream beds, ditches and course boundaries weekly, or as needed; e. daily mowing of greens; f. mowing of tee tops every Thursday, weather permitting; g. mowing of fairways Monday through Friday, weather permitting; h. top dressing greens monthly, weather permitting. i. rolling of greens on a weekly basis, or as needed. 2. Schedule and assign tee times for: a. individuals and groups on a daily basis; b. club tournaments every six months; c. larger fundraising tournaments on an annual basis. Targeting, but not limited to six fundraisers per fiscal year. 3. Schedule inspection and repairs of course structures, clubhouse facilities and maintenance warehouse during the months of July, October, January, and April. 4. Daily routine inspections and maintenance of equipment, course vehicles and safety equipment. 5. 80% of the service surveys received by golfers will be satisfactory or better. 6. 50% of all employees will have at least one training course. 7. 100% of employees will be exposed to safety talks at least once per month. 348 PARKS & RECREATION GOLF COURSE FUND Program Measures Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Acres Maintained 124 124 124 Rounds of Golf 71,568 85,000 85,000 Tournaments 28 35 35 Aerated Greens 38 38 1 38 Course Closures 4 2 2 Play Suspensions 2 5 5 Program Expenditures Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 20 20 20 Salaries and Wages 713,388.02 761,413 789,272 Operations 160,538.82 158,063 153,063 Equipment - 400 70,400 Program Total 873,926.84 1 919,876 1,012,735 Personnel Position Summary Position Title FY 2013-14 Authorized FY 2014-15 Authorized FY 2015-16 Request Equipment O erator I Temp 1 1 1 Golf Course Groundskeeper I 7 7 7 Golf Course Groundskeeper II 4 4 4 Golf Course Groundskeeper III 1 1 I Golf Course Maintenance Supervisor 1 1 1 Golf Course Administrator - - 1 Golf Course Manager 1 1 - Golf Course Operations Assistant I 1 I Golf Course Starter I 1 I Golf Course Starter 1/2T 2 2 2 Mechanical Repairer -Welder 1 1 1 Total 1 20 20 20 349 PARKS & RECREATION GOLF COURSE FUND MISCELLANEOUS 350 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Fringe Benefits FICA 48,780 58,248 59,997 Pension Accumulation 113,082 125,633 129,405 Health Fund 80,415 114,212 114,212 Worker's Compensation 4,093 14,695 15,136 Total Fringe Benefits 246,370 312,788 318,750 Other Costs Provision for Compensation Adjustment - - - Total Other Costs - - - Total Miscellaneous 246,370 312,788 318,750 350 GEOTHE---l-',',RMAL RE---l-','L---,OCATION & COMMUNITY BEN' E---,-/,,F/lTSS PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Mission Statement To establish and administer a geothermal relocation and community benefits program for the relocation of qualified owner -occupants residing near the Puna Geothermal Venture's plant who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna. Department Goals The Planning Department is authorized to establish a program for the relocation of owner -occupants residing near the Puna Geothermal Venture's plant and who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna, including, but not limited to, road improvements, water infrastructure development, land acquisition, parks and recreational facility needs, civil defense, and mass transit improvements. The Planning Director is hereby authorized to purchase the affected properties by negotiation for not more than 130% of the assessed value, as determined by the Real Property Tax Division of the Department of Finance and dispose of the affected properties by public auction or pursuant to Article 19 of Chapter 2, with the exception of the requirement for council resolution found in Section 2-111(a). Complete the purchases and disposition of the relocation properties on file. Funding Source and Position Count Geothermal Relocation & $ 1,700,000 Geothermal Relocation & - Community Benefits Fund Community Benefits Fund Grant Revenue - Grant Revenue / Other - Total Budget: $ 1,700,000 Total Number of Positions - 351 PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Program Description Ordinance No. 08-37 renamed and redefined the Geothermal Relocation Revolving Fund Program to the Geothermal Relocation and Community Benefits Fund Program. The Geothermal Relocation and Community Benefits Program shall be funded by proceeds from the following sources: 1. Geothermal royalties received from the Department of Land and Natural Resources. 2. Proceeds from the sale of properties purchased under this program. 3. Rental fees from any of the properties purchased under this program. The proceeds from the fund shall be used for the necessary expenses in administering and carrying out the purposes of the geothermal relocation and community benefits program. Expenditures relating to the geothermal relocation and community benefits program include, but are not limited to: 1. The costs of any necessary appraisals required under this program. 2. The payment of necessary fees and expenses. 3. The costs of the purchase of an affected dwelling and property in accordance with this chapter, if necessary. 4. The costs necessary to dispose of or rent affected dwelling and property. 5. Expenditures for public purposes including road improvement, water infrastructure, land acquisition, parks and recreational facility needs, civil defense, and mass transit improvements. (A) Funds shall be expended in Lower Puna, which is defined as extending from Hawaiian Paradise Park Subdivision to Kalapana and including Orchidland Estates, Ainaloa, Hawaiian Beaches, Hawaiian Shores, Kapoho, Pahoa, Nanawale, Leilani Estates, and other communities proximate to Pahoa. (B) Expenditures under this subsection shall be made in accordance with appropriations adopted by the Hawaii County Council after receiving recommendations from the Planning Director. Program Objectives The Geothermal Relocation and Community Benefits Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. 352 PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Program Highlights • The County is currently negotiating with the landowner(s) who filed a request for permanent relocation. There are currently 35 request(s) for relocation. These requests will deplete most of the Geothermal Relocation and Community Benefits Fund. Escrow has been opened for six (6) properties. Program Measures Program Expenditures FY 2013-14 Actual FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Community Benefits 0 0 0 Dwellings Acquired 1 5 10 Dwellings Sold 0 6 5 Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Community Benefits - - Operations 4,550.00 1,700,000 1,700,000 Program Total 4,550.00 1,700,000 1,700,000 353 This page intentionally left blank 354 �I Q1iPSIlNfG FUND HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Mission Statement To provide for the development of viable communities in Hawaii County by providing decent housing, suitable living environments and expanding economic opportunities. Department Goals 1. Administrative Division To deliver services efficiently, effectively, and fairly to the public and to provide necessary support services to the Existing Housing, Community Development, and Grants Management Divisions. 2. Community Development Division To facilitate the development of housing opportunities that meets the needs of low- and moderate -income residents through community collaboration and data research, policy development and implementation, resource coordination, project development and compliance oversight. 3. Existing Housing Division To maximize the use of the existing housing stock within the County by offering expanded opportunities for low income household for rental assistance and self- sufficiency programs. 4. Grants Management Division To provide for maximum community development opportunities through the use of funds from the U. S. Department of Housing and Urban Development (HUD), the U.S. Department of Labor (USDOL), and other appropriate grants and programs. Funding Source and Position Count Housing Fund $ 990,304 Housing Fund — Federal/County Split 50 Subsidy $ 1,541,796 Grant Revenue / Other 1 Grant Revenue $ 15,530,461 Other $ 798,881 Total Budget $ 18,861,442 1 Total Number of Positions 51 355 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Description Administrative Division The Administrative Division is responsible for the accounting, clerical, and technology support services to the department. Community Development Division The Community Development Division is responsible for the data coordination, program and policy compliance and support, and project and construction management for programs and projects that benefit low- to moderate -income residents. The Planning Branch provides data coordination, program and policy compliance and support, while the Development Branch provides project and construction management. Existing Housing Division The Existing Housing Division (EHD) manages the Office of Housing and Community Development's (OHCD) housing programs. The Family Self -Sufficiency Branch administers the Section 8 Family Self -Sufficiency Program and the Section 8 Homeownership Option Program. The Rental Assistance Branch administers the Housing Choice Voucher (Section 8) Program, the Section 8 Project -Based Voucher Program and the HOME Tenant -Based Rental Assistance Program. The EHD also monitors the management of the Kula'imano Elderly Housing and the ' Ouli ' Ekahi Housing Projects. The Housing Programs Branch administers the Residential Emergency Repair Program (RERP). Grants Management Division The Grants Management Division is responsible for the administration of federal grants, which primarily benefit low- and moderate- income persons. The Grants Administration Branch is responsible for the Community Development Block Grant (CDBG), HOME Investment Partnerships Program (HOME), Neighborhood Stabilization Program (NSP), Housing Preservation Grant and other Grant Programs. 356 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Description (continued) The Workforce Development Branch has administered the Workforce Investment Act (WIA) grant. The Branch has also provided staff support to the Workforce Investment Board, the Hawaii Youth Council, and its various committees. This program will no longer be effective in FY 2015-16. President Barack Obama signed the Workforce Innovation and Opportunity Act (WIOA) into law on July 22, 2014. The Act will supersede the WIA program effective July 1, 2015. Program Objectives Communitv Development Division Development Branch 1. Develop housing for homeless clients in West Hawaii . 2. Sell and construct 22 for -sale housing units at the Kamakoa Nui Workforce Housing project. 3. Provide construction management oversight for affordable housing projects. Planning Branch 1. Execute four affordable housing agreements. 2. Complete one housing -related study. 3. Complete one Fair Housing awareness training video. 4. Provide two Fair Housing trainings for general audiences. 5. Provide one Fair Housing training for a non -/limited -English audience. 6. Recruit four new landlords to attend the Fair Housing trainings. 7. Assist 20 clients with Fair Housing inquiries/issues. Existine Housing Division Family Self Sufficiency Branch Family Self Sufficiency Program 1. Provide services to at least 25 participants through the Section 8 Family Self - Sufficiency Program by June 30, 2016. Section 8 Homeownership Option Program 1. Complete one Section 8 Homeownership Option Program transactions with an eligible program participant. 357 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) Housing Programs Branch Residential Emergency Repair Program 1. Provide loans and complete home repairs for 15 low and moderate income home owners. Rental Assistance Branch Housing Choice Voucher (Section 8) Program 1. Maintain a 95% utilization rate of HUD provided funding for the Housing Choice Voucher (Section 8) Program. HOME Tenant Based Rental Assistance Program 1. Maintain 95% utilization rate of funding for Tenant Based Rental Assistance Program. Grants ManaLyement Division Grants Administration Branch CDBG Fund, monitor, complete, and/or close approximately five CDBG projects in accordance with program regulations. Projects will benefit at least 80% low and moderate income persons. HOME 1. Fund, administer, complete and/or close out approximately three HOME projects in accordance with program regulations. Projects will benefit 100% low and moderate income persons. Workforce Development Branch WIOA 1. Provide services to: 168 adults who are 18 years of age and older and meet the income requirement. 121 dislocated workers who have recently been laid off due to company closure or who have been given notice of layoff. 152 in -school youth (ages 14-18) and out-of-school youth (ages 14-21) who are considered disadvantaged with at least 1 of the WIOA program barriers. 358 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Highlights Community Development Division 1. The construction of 20 transitional/rental units was nearing completion by June 30, 2014. 2. Construction of homes at Kamakoa Nui is ongoing, with 12 homes completed and four under construction. 3. Sales for Kamakoa Nui Phase 3 have been completed with Phase 4 currently out to bid. 4. Completed construction management for two projects and two projects are ongoing. 5. Seven rehabilitation projects were completed, nine projects are in the rehabilitation/construction phase and 12 applications are being reviewed for meeting program eligibility requirements. 6. Two Fair Housing trainings were completed. 7. Fair Housing training attendance was increased by seven new landlords. Existing Housing Division: 1. Rental Assistance Programs: Assisted 1,850 low and moderate -income persons/families through the Housing Choice Voucher (Section 8) Program and the HOME Tenant Based Rent Assistance Programs. Maintained a 99% utilization rate of program funds; and 2. Provided rental assistance to six families who were displaced by Tropical Storm Iselle; and Family Self Sufficiency Program: Working with 36 families. Grants Management Division 1. Grants: Applied and received federal HUD grants FY13-14 totaling $2,627,655, federal USDOL Workforce Grants FYI 3-14 totaling $1,376,826 for a total of $4,004,481; Applied and received federal HUD grants FY14-15 totaling $2,677,897, federal USDOL Workforce Grants FY 14-15 totaling $1,122,266 for a total of $3,800,163. 2. Workforce Development Programs: Assisted 168 adults, 92 dislocated workers, and 152 youth with workforce development, training, summer employment; The One - Stop hosted various job fairs. 3. Projects: Completed architectural barrier removal at Kula`imano Park and North Kohala Senior Center acquisition of fire tanker for Pahoa Fire Station, a Raised roof Van for elderly in Hamakua, four lots for Habitat for Humanity Affordable Workforce Housing in Waikoloa, and re -roofing of Yano Hall Senior Center. Construction of 10 self-help houses in Hawaiian Paradise Park, Subdivision in Kea`au, Hawaii. 359 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures Administrative Division FY 2013-14 Actual FY 2014-15 FY 2015-16 Budget Estimate # of improvements to clerical services (Laserfiche) 1 1 - # of improvements to accounting services I 1 - # of fiscal monitoring of various programs and ro'ects conducted. 4 3 - # of audit concerns & findings closed All All - Frequency of monitoring monthly ex enditures 12 12 - Frequency of monitoring goals & objectives 2 4 - Complete budget, goals & objectives for the next FY l 1 - # of HCHA & WIB meetings to service & coordinate 8 8 - Community Development Division FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate # of affordable housing agreements executed 5 31 4 # of transitional units constructed* 7 - - # of permanent, rental housing units constructed* 13 - - # of for—sale housing units constructed 12 4 22 # of permanent housing units for homeless clients - - 20 # of housing —related studies completed - 1 I # of FH awareness videos completed - - I # of FH # trainings for general audiences 2 2 2 # of FH trainings for non -/limited -English audiences 0 2 1 # of new landlords attending Fair Housing training 7 4 4 # of persons assisted with FH inquiries/issues 72 20 20 # of housing projects provided assistance - 4 3 # of projects assisted with construction management 4 - 1 Residential Loan Programs: # of rehabilitated homes completed* 7 Note: (*) indicates that we will no longer be monitoring this measure. 360 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures (continued) Existing Housing Division FY 2013-14 FY 2014-15 FY 2015-16 Actual Budget Estimate Amt of funds Administered through the Housing $14,474,332 $14,483,207 $15,329,809 Choice Voucher Program Housing Choice Voucher Program: % of funds utilized (total amount of rental assistance 99% 99% 95% used as a percent of the budget authorized) Tenant Based Rental Assistance Program: % of funds utilized (total amount of rental assistance 95% 95% 95% used as a percent of the budget authorized) Section 8 Family Self -Sufficiency Program: 25 36 25 # of participants on contract with program Section 8 Homeownership Program: # of participants who purchased a home through the 0 1 1 program # of loans approved for eligible low and moderate income owner -occupant home owners - - 15 361 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures (continued) Grants Management Division FY 2013-14 FY 2014-15 FY 2015-16 Actual Budget Estimate $ of grant funds received for the County. Solicit project proposal, review, rank, rate, make $2,627,655 CDBG $2,500,000 CDBG $2, 0, 0 HOME $0 HOME HOME $0 HOME $2,0, 0,00 8 recommendations fora approval for rants and execute PP g WIA $1,376,826 WIA 1,300,000 WIA $1,200,000 ant agreements Spend down CDBG funds to comply with HUD's ratio of grant amount to balance by April 1.18 <1.5 <1.5 % of CDBG funds that will benefit persons earning less than 80% of the median income as established by 80% 80% 80% HUD % of HOME funds that will benefit persons earning less than 80% of the median income as established by 100% 100% 100% HUD # of Adults served through the WIA* Program 167 185 - # of Dislocated Workers served through WIA* Program* 163 143 - # of Youth served through WIA* Program 184 162 - # of Adults served through the WIOA* Program - - 168 # of Dislocated Workers served through WIOA* Program - - 121 # of Youth served through WIOA* Program - - 152 # of HUD projects administered/ monitored 33 20 35 * WIOA replaces WIA. WIA will no longer be monitored. 362 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Expenditures 363 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Number of Positions 51 51 51 Salaries and Wages 2,189,096.54 2,517,908 2,574,690 Operations 13,246,998.79 13,858,479 14,661,199 Equipment 19,040.01 36,450 36,450 Program Total 1 15,455,135.34 16,412,837 17,272,339 363 HOUSING KULA'IMANO ELDERLY HOUSING FUND Program Expenditures FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Operations 259,670.91 307,759 311,848 Equipment - 18,000 13,700 Program Total 259,670.91 325,759 325,548 364 HOUSING O'ULI 'EKAHI HOUSING FUND Program Expenditures FY 2013-14 Actual FY 2014-15 Budge FY 2015-16 Request Operations 228,334.98 341,375 324,075 Equipment - 14,500 14,500 Program Total 228,334.98 355,875 338,575 365 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Personnel Position Summary Position Title FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Housing Administrator 1 1 1 Assistant Housing Administrator 1 1 1 Account Clerk 2 2 2 Accountant II 2 2 2 Accountant III 1 1 1 Accountant IV 1 1 1 Clerk 11 2 2 2 Clerk III 2 2 2 Housing & Community Dev Specialist I 1 1 1 Housing & Community Dev Specialist III 1 I 11 11 Housing & Community Dev Specialist IV 3 3 3 Housing & Community Dev Specialist V 8 8 8 Housing & Community Dev Specialist VI 3 3 3 Housing & Community Development Technician II 1 1 3 Housing & Community Development Worker 11 1 1 - Housing & Community Development Worker III 1 1 - Housing Administrative Assistant 1 1 1 Housing Quality Standards Technician III 2 2 2 Private Secretary 1 1 1 Senior Account Clerk 1 1 I Special Program Coordinator 3 3 3 Student Helper I 2 2 2 Total 51 51 51 k.• HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Miscellaneous 367 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Estimate Fringe Benefits FICA 154,783.45 192,620 196,965 Pension Accumulation 346,661.88 415,455 437,695 Health Fund 190,545.89 254,859 278,825 Total Fringe Benefits 691,991.22 862,934 913,485 Other Costs Provision for Compensation Adjustments - - - Ouli Ekahi Housing Pro' Replacement Reserve Acct - - - Total Other Costs - - - Total Miscellaneous 691,991.22 862,934 913,485 367 This page intentionally left blank 368 GEOTHERMAL A SS SS E 1 T F " U N D PLANNING GEOTHERMAL ASSET FUND Mission Statement The Geothermal Asset Fund shall be fund by payments made by Puna Geothermal Venture, a Hawaii Partnership, its successors or assigns and the State of Hawaii for the purpose of compensating persons impacted by geothermal energy development activities pursuant to the provisions incorporated in Geothermal Resource Permit No. 2. Department Goals The Planning Commission is authorized to direct the payment of money from the Geothermal Asset Fund to claimant(s) whom the Planning Commission finds has been adversely impacted by activities authorized or unauthorized by Geothermal Resource Permit No. 2, issued by the County of Hawaii, and to authorize payment for community approved geothermal impact mitigation projects within the District of Puna. Program Description All Claims for release of monies from the Geothermal Asset fund will be presented to and reviewed by a Profession Claims Adjuster, who will then present its findings and recommendations to the Planning Commission. The Planning Commission will review these findings and then render a decision. Program Objectives The Geothermal Asset Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Program Highlights Claims have been submitted, reviewed by an adjuster and approved by the Planning Commission. These claims include air monitors, air studies and water studies. Funding Source and Position Count Geothermal Asset Fund $ 50,000 Geothermal Asset Fund - Grant Revenue - Grant Revenue / Other - Total Budget: $ 50,000 Total Number of Positions - PLANNING GEOTHERMAL ASSET FUND Program Measures FY 2013-14 Actual FY 2014-15 Bud et FY 2015-16 Estimate Claims 1 5 2 Program Expenditures 370 FY 2013-14 Actual FY 2014-15 Budget FY 2015-16 Request Operations 34,745.55 50,000 50,000 Program Total 34,745.55 50,000 50,000 370