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2016 Tax Board of Review Annual Report 4 <br /> the Members. An annual workshop is highly recommended and should continue to <br /> include administrative staff presenting a broad array of relevant tax matters and <br /> information for the Members. <br /> 3. The presence of Corporation Counsel at each meeting/hearing has proven itself to be <br /> essential and is recommended to continue. The Board has relied upon Corporation <br /> Counsel in many instances for clarification and interpretation of rules and/or laws. <br /> 4. The Board recommends that the statewide conference be continued and that <br /> attendance by the Board and support staff be funded because of its multiple benefits. <br /> 5. The Board recommends that they be accompanied by both Corporation Counsel and <br /> the Board Clerk to all conferences, workshops, meetings and other related matters. <br /> 6. The Board appreciates the impromptu training sessions conducted by Corporation <br /> Counsel and the Real Property Tax division. These sessions provided the Board with <br /> information and insight on various issues, topics, programs, etc. <br /> The Board recommends that these training sessions continue to be offered. <br /> 7. The Board recommends that additional one-on-one training be provided by the division <br /> and Corporation Counsel for the newest appointed member. This training session <br /> should include basic information on programs, appeal procedures and the <br /> specifications of their role as a member. <br /> 8. The public has a misconception that the Real Property Tax division sets the tax rates <br /> and the Board recommends that the County continue to provide outreach interaction to <br /> dispel this. <br /> 9. The Board recommends that the department improve its procedures on <br /> disallowances of exemptions previously held by taxpayers. All disallowances should <br /> be sent via certified mail. If mail has been returned for any reason, other reasonable <br /> measures should be taken to verify addresses and/or occupancy, including site visits. <br /> 10. The Board commends the division for their effort to enforce both the exemption and <br /> agricultural use programs as recommended in the 2012 IAAO audit, even with the <br /> number of appeals for disallowance of exemptions and agricultural use that were <br /> presented this year. <br /> Legislative Matters <br /> 1. The Board continues to recommend that the non-speculative residential program be <br /> terminated due to the fact that the homeowners class, exemptions and other <br /> programs have taken its place and this program is now antiquated. Any change in <br />