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HomeMy WebLinkAboutCOM 0091.001 2016-2018 Harry Kim ./'co; Collins Tomei Mayor ,PB ', Director uR Deanna S,x''''''' Deputy Director SakoCounty of Hawaii Finance Department COUNTY CLERK 25 Aupuni Street Suite 2103 • Hilo,Hawaii 96720 COUNTY OF HAWAI'I (808)961-8234 • Fax(808)961-8569 RECEIVED Time /1.'004.1 By March 1, 2017 Date MAH U 1 2017-- Valerie Poindexter, Council Chair and Members of the Hawaii County Council Hawaii County Council 25 Aupuni Street Hilo, Hawaii 96720 The budget and program reviews for the County of Hawai'i's Departments and Agencies will begin on April 11, 2017. I am enclosing a booklet containing the reports entitled, Six Month Progress Report on Program Objectives for FT 2016-17 and Final Status Report on Program Objectives for FY 2015-16. These reports provide information to the members of the County Council so they may evaluate our program accomplishments for the first 6 months of the current fiscal year and for the last fiscal year. Should you have any questions or need more information, please don't hesitate to call Nancy Kelly, Budget Administrator at 961-8259. Thank you very much. Collins Tomei Director of Finance APPROVED: Harry Kim Mayor Enc. Commj$ � �• � lef.To: t:a Ret Da$. SAD n t 71117 Hawaii County is an Equal Opportunity Employer and Provider COUNTY O HAWAI ' I :lit. i '•. :. 1 i i, •• i Departmental & Agencies' SIX MONTH PROGRESS REPORT ON PROGRAM OBJECTIVES FOR FY 2016-17 and FINAL STATUS REPORT ON PROGRAM OBJECTIVES FOR FY 2015-16 Table of Contents Within each of the following departmental, agency, or fund section, contains the: • Six Month Progress Report on Program Objectives for FY 2016-17 (white pages) • Final Status Report on Program Objectives for FY 2015-16 (yellow pages) 1. Aging 2. Civil Defense Agency 3. Corporation Counsel 4. County Council + County Clerk 5. County Physicians 6. Elderly Activities 7. Environmental Management 8. Finance 9. Fire 10. Human Resources 11. Information Technology 12. Legislative Auditor 13. Liquor Control 14. Management 15. Mass Transit Agency 16. Miscellaneous Accounts 17. Parks & Recreation 18. Planning 19. Police 20. Prosecuting Attorney 21. Public Works 22. Research and Development 23. Highway Fund 24. Sewer Fund 25. Cemetery Fund 26. Bikeway Fund 27. Beautification Fund 28. Vehicle Disposal Fund 29. Solid Waste Fund 30. Golf Course Fund 31. Geothermal Relocation & Community Benefits Fund 32. Housing Fund 33. Geothermal Asset Fund 1 AGING AGING -� �-- ---- __------- AGING Maximizing opportunities for seniors to age well, remain active, and enjoy quality lives while engaging in their communities. 1. Community Planning and Development/Healthy Aging Initiative a. By June 2017 HCOA will have trained 45 additional participants in the Better Choices, Better Health—Ke Ola Pono Program and 70% (seven out of ten) of these participants will be surveyed with results showing an improvement or maintenance of their physical health status six months after the end of each workshop. 26 individuals participated in the Ke Ola Pono Program thus far. Of these participants,89% improved or maintained their health. b. By June 2017, at least eight more Lay Leaders will be trained. Five new Lay Leaders completed training in Kealakekua, HI. Forging partnerships and alliances that will give impetus to meeting Hawai`i's greatest challenges of the aging population. 2. Fully-functional Aging and Disability Resource Center a. By June 2017, HCOA's ADRC will be granted fully-functional status, compromises will be reached regarding data consolidation, HCOA's business model, and funding to provide services will be on-going. HCOA ADRC is still in the process of obtaining fully-functional status obtaining six out of the ten required criteria. b. By June 2017, a 2%increase in call-ins and walk-ins will be expected at both the East and West Hawaii ADRC. HCOA has experienced at least a 1% increase in calls,walk-ins, and website request for assistance. We anticipate a 2%+increase by June,2017. Six Month Progress Report on Program Objectives for FY 2016-17 1 AGING AGING �~ Developing a statewide ADRC system for older adults and their families to access and receive Long Term Support Services (LTSS) within their respective counties. 3. Improved access to Aging and Disability Resource Center Services a. By June 2017, all individuals (100%)who make contact with any of the ADRC sites will have their questions and concerns answered and most individuals (90%) will perceive services as delivered in a professional manner with respect and aloha. Survey results of a consumer sample on 10/25/16 show that over a 90% satisfaction rate with the services they received from the ADRC. b. The HCOAs language access plan will be implemented and potential consumer/caregivers who speak English as a second language will receive communication in their language as well as translated material as needed. The language access plan is completed and the staff is trained on how to use the access line when translation services are provided.We also have the ADRC basic brochure translated in ten different languages. Enabling people with disabilities and older adults to live in their community through the availability of and access to high-quality Long Term Services and Supports, including supports for families and caregivers. 4. Home and Community Based Services and Caregiver Support a. By June 2017, HCOA(through its' case management contracted provider) will meet the service needs of 350 consumers of which at least 80%will remain in their home three months following formal services. As of Jan,we served 211 consumers, and with a sample size of 69 consumers, 62% remained in their home three months after discharge. We are learning that consumers are aging in place with more severe health conditions as previously known.We are watching this trend as we network with our aging partners. Six Month Progress Report on Program Objectives for FY 2016-17 2 AGING AGING b. By June 2017, caregiver supports and services will increase by 3%. In 2017, HCOA will reach the following caregivers: 400 conference participant; at least 50 hours of counseling,peer support groups and training; 50 caregivers receiving respite services; and at least 25 consumers receiving care giving supplemental services. Thus far,East Hawaii had 77 seniors and/or caregivers attend the East Hawaii caregiver conference on Sept. 31,2016. West Hawaii caregiver conference was also conducted of which over 130 seniors/caregivers participated. Also, 16 caregivers received counseling; 20 received respite; and 22 received supplemental services, like home modification. Optimizing the health,safety, and independence of Hawai`i's older adults. 5. Public Education and Protection a. By June 2017, at least 100 participants will be made aware of elder abuse and neglect. 80% of registered conference and workshop participants surveyed will state two forms of elder abuse and share two possible prevention methods. Approximately 50 individuals participated in the Kupuna Alert Program. 500 participants received the Caregiver monthly newsletter which provides information on elder abuse. Surveys assessing senior awareness will be conducted in the following months. b. A minimum of 2,060 units of legal services to an estimated 310 individuals provided to address the need for information about legal: advice, counseling, and representation. As a result, 80% of cases opened have satisfactory resolution. 408 units of legal services were provided to 106 individuals thus far.We are currently revisiting our legal services contract to better market and meet community needs. c. By June 2017, a minimum of 4,200 householders, physician offices, and organizations receive the monthly publication called the "Silver Bulletin,"which aims to increase the knowledge of and access to benefits and programs for older individuals and their caregivers in Hawai`i County. Silver Bulletin has reached over 2,100 households,physician offices, and organizations thus far. Six Month Progress Report on Program Objectives for FY 2016-17 3 AGING AGING Special Note: Contracts to the Elderly Activities Division,Department of Parks &Recreation. Funds provided to the Elderly Activities Division are deposited directly to its respective accounts. Elderly Activities Division will provide the following contracted services and reflects its own program objectives. • Congregate Meals • Training and Employment • Home-Delivered Meals • Nutrition Education • Outreach • Transportation • Volunteer Services Six Month Progress Report on Program Objectives for FY 2016-17 4 r AGING COMMITTEE ON PEOPLE WITH DISABILITIES 1. Continue to advise administration on issues facing people with disabilities. In September,2016, The Committee on People with Disabilities sent a letter to former Mayor Kenoi regarding improvements to the Paratransit program through the Mass Transit system. The Committee held their last meeting in October,2016. 2. Work with disabilities community to help improve education and public awareness. The Committee on People with Disabilities met four times from July 1,2016 through December 31,2016. These meetings are open to the public and have been well attended. 3. Continue to improve accessibility of County facilities and programs for people with disabilities. Teri Spinola-Campbell, County of Hawaii Equal Opportunity Officer, and Alisa Mitchner, County of Hawaii ADA Recreation Specialist, reported on efforts by the County to improve accessibility for person with disabilities including: • Establishment of the County of Hawaii Hele-On Kako`o (paratransit system) • Improvements to sidewalk in front of Keaau post office • Sidewalk improvements on Kino'ole St. • Improving performance of pool lifts • Installation of audible pedestrian signal at corner of Kamehameha Ave. & Manono St. Six Month Progress Report on Program Objectives for FY 2016-1.7 5 This page intentionally left blank AGING AGING Maximizing opportunities for seniors to age well, remain active, and enjoy quality lives while engaging in their communities. 1. Community Planning and Development/Healthy Aging Initiative will continue to sustain the Better Choices, Better Health—Ke Ola Pono Program, a chronic disease self-management evidence-based community program. The Hawai`i County Office of Aging (HCOA)will continue to build capacity by developing a marketing and recruitment plan to increase the number of Lay Leaders. a. Develop a marketing plan to recruit potential Lay Leaders by June 30, 2016. Marketing for Lay Leaders was done through HCOA's newsletter titled the "Silver Bulletin" and also in HCOA's mail outs titled "The Comfort of Home Caregiver Assistance newsletter". These newsletters and inserts increased awareness of the Better Choice Better Health Program throughout our community. Additionally,the Office of Aging strengthened our relationships with partners the Department of Health - Public Health Education Chronic Disease Management Branch on Hawaii Island, Tutu's House in Waimea and Miloli`i Community to educate more people about our program and need for Lay Leaders. Overall,these efforts helped us to recruit nine new potential Lay Leaders. b. Build capacity of the Better Choices, Better Health—Ke Ola Pono Program,by conducting Lay Leader trainings in the Kona and Hilo districts. Conduct Lay Leader trainings in each district graduating 12 Lay Leaders for the fiscal year ending June 30, 2016. A Chronic Disease Self-Management Program (CDSMP)Lay Leader Training took place on June 1,2, 8 and 9,2016 in Waimea at Tutu's House. Of the nine participants registered, seven completed the course. Two participants were from the National Kidney Foundation and another two were from the West Hawaii Community Health Center with the rest of the participants coming from both West and East Hawaii. Final Status Report on Program Objectives for FY 2015-16 1 AGING AGING Enable older adults to remain in their homes with a high quality of life for as long as possible through the provision of home and community based services, including supports for caregivers thus preventing and/or delaying the need for institutional care. 1. Kupuna Care Program Services. These Home and Community Based Services include case management, adult day care,personal care, home-delivered meals, heavy chore, homemaker, assisted transportation, and home modification. a. A minimum of 500 older adults (unduplicated count)will receive home and community-based services through the Kupuna Care Program. Upon discharge, 70%or more of clients will indicate they were able to remain in their home after receiving Kupuna Care services. From July 1,2015 through June 30,2016 there were 677 unduplicated individuals who received home and community-based services through the Kupuna Care Program. Of those discharged from the program during this period, 89% indicated that they were able to remain in their home after receiving these services. b. A minimum of 100 older adults will receive home modification services to enable them to live safely within their own homes. At least 75% of the clients served will report the home modifications increased safety, reduced caregiver stress, and reduced falls, allowing them to remain living in the home. From July 1,2015 through June 30,2016 there were 122 unduplicated individuals who received home modification services to enable them to live safely within their own homes. Surveys were sent to a random sample of clients at the end of the fiscal year. Out of 59 pieces of equipment, 95% were reported to have helped to decrease caregiver stress and reduce falls. 2. Caregiver Support: National Family Caregiver Support Program Trained individuals will assess caregiver needs,provide information and assistance that link caregivers to needed services, and provide follow-up as needed. a. A minimum of four educational activities,reaching an estimated 100 caregivers receive information and assistance. At least 80%will have an improved knowledge base of caregiver resources to enable informed decision making. HCOA in partnership with University of Hawaii Community College continuing education OCET program offered a Caregivers 101 workshop with Michael Cheang,Dr.P.H.—an Associate Professor of the Family and Final Status Report on Program Objectives for FY 2015-16 2 AGING AGING Consumer Sciences Department, University of Hawaii at Manoa. Dr. Cheang is the author and trainer of this program curriculum written specifically for HCOA. This six week,30 hour course class was offered from September 25,2015 through November 16,2015. A total of 25 participants registered for the class. Evaluation results showed that all participants self- reported that their knowledge of caregiving has improved tremendously as a result of taking the class. HCOA's Executive on Aging,Dr. Kimo Alameda, conducted a half-day training for grandparents raising grandchildren in May. This training focused on teaching grandparent's caregiving tools to help relieve stress associated with raising grandchildren and was attended by 20 caregivers. b. Based on needs identified through access assistance, a minimum of 100 caregivers will be provided with information,training, respite, support group, and counseling services. A complete caregiver assessment will be provided to at least 75% of these individuals. The Hawaii County Office of Aging has contracted with Hawaii Island Adult Care(IIIAC) Center to provide a Saturday Caregiver Connection program once every month which provides caregiver support and counseling along with respite to HCOA-eligible caregivers and their recipients, along with other interested community members. From July 2015 through June 2016 the HIAC program served 36 caregivers with support and educational counseling and 20 recipients received respite day care. Over 397 recipients Received Family Caregiver Support Services from July 1,2015 through June 30,2016. These services included respite care services which included Chore Services Homemaker,Personal Care,Adult Day Care, Assisted Transportation,Information and Assistance and counseling support groups. 3. Public Education will offer meaningful information about the services and benefits available to older adults and their caregivers living in Hawai`i County. a. A minimum of 4,200 householders,physician offices and organizations receive the monthly publication called the"Silver Bulletin,"which aims to increase the knowledge of and access to benefits and programs for older individuals and their caregivers in Hawai`i County. Final Status Report on Program Objectives for FY 2015-16 3 AGING AGING 4,200 copies of the Silver Bulletin continue to be distributed each month covering various topics on benefits and programs for older individuals and their caregivers. 100 Silver Bulletin recipients were surveyed in November. Of the 51 responses received, 88% indicated overall satisfaction with the Silver Bulletin. Develop Hawai`i's Aging and Disability Resource Center(ADRC) to its fully functioning capacity to serve as a highly visible and trusted place where all persons ,regardless of age, income and disability can find information on the full range of long- term care support options. 1. Aging and Disability Resource Center(ADRC) Development Project a. The ADRC will conduct a minimum of two informational sessions per quarter to educate agencies and the public about the ADRC and its function within the community. In FY 2015-16,the ADRC provided group presentations and in-service trainings to the following organizations and agencies: • Amyotrophic lateral sclerosis (ALS) Support Group • Hilo Medical Center staff • ILWU Island-wide retirees' group • Kula`imano Senior Housing residents • Hilo Visayas Club • Staff at the East Hawaii Physicians Association (Dr. Kalua) • Bayada Home Health • Hilo Medical Center Retirees' Group • Hospice of Hilo Staff • Tutu's House • Life Care Center of Kona • Regency at Hualalai • West Hawaii Community Health Center • Kona Community Hospital • Kupu Care (Palliative Care) • Helping Hands Home Care • Americare Hawaii • Retired HSTA (Teachers) Members' Annual Meeting Final Status Report on Program Objectives for FY 2015-16 4 AGING AGING In addition,the ADRC provided information to the general public via the following events: • Life Care Center of Hilo's Annual Early g Si ns-Health Fair • Kupuna Day at the Hawaii County Fair • County of Hawaii Employees' Health Fair(Hilo and Kona) • Hamakua Community Health Fair • • Tropic Care 2016 in Ka'u and Puna districts • AARP Caregiver Conference • Ka'u Rural Health Conference The ADRC has also been a part of a community task force to educate the public on the importance of end-of-life planning, in particular,the value of an Advance Health Care Directive. The ADRC is also a partner with the Blue Zones Project's Community Engagement Committee to improve the health of our islands' communities for older individuals. b. 100% of the individuals who contact the ADRC will report that the information, referrals, and options provided to them were appropriate to their needs, based on responses to quality assurance surveys. Quality assurance surveys had not been conducted in FY 2015-16. The "ACCESS Division" of the HCOA is now staffed with two Aging and Disability Services Specialist I (ADS I) positions. In addition to the existing staff, data entry to track ADRC contacts has increased, providing a better dataset baseline for conducting surveys. While the quality assurance surveys are still being modified by the State Executive Office on Aging, the increased data entry will provide HCOA with the foundation for distributing and tracking surveys to the appropriate clientele in the coming fiscal year. Ensure the rights of older adults and prevent their abuse, neglect and exploitation 1. Elder Abuse and Neglect Awareness A minimum of four events reaching an estimated 100 elders,their caregivers and professionals in the Aging Network to enhance their knowledge of and ability to act on elder abuse and neglect issues. HCOA sent out Monthly subscription "The Comfort of Home Caregiver Assistance News,the November 2015 issue was on Elder Abuse-Financial, Physical & Emotional. Final Status Report on Program Objectives for FY 2015-16 5 AGING AGING The HCOA Caregiver mailing list was sent out to approximately 500 individuals. HCOA's "The Silver Bulletin" newsletter that publishes 4,200 copies each month produced an article on Holiday Scams,for the December 2015 issue. In January,HCOA partnered with Kupuna Alert Partners (KAP) to do a presentation and medication take-back program in the HCOA ADRC Training Room. Over 25 people attended the presentation which focused prescription drug misuse and abuse. 2. Legal Services A minimum of 2,070 units of legal services to an estimated 260 individuals provided to address the need for information about legal: advice, counseling, and representation. As a result, 80% of cases opened have satisfactory resolution. From July 2015 through June 2016,Legal Aid Society of Hawaii provided services to 306 individuals and 1,258 units of services. Of the individuals surveyed, 100% reported a satisfactory resolution to their case. The Office of Aging will proceed with projections based on Area Plan on Aging and State Plan on Aging goals and objectives and anticipated revenues. Due to an unforeseen financial situation at the federal and state levels, all plans, goals, and objectives are contingent upon receipt of federal, state and county funds as anticipated and these budget projections are subject to change. Final Status Report on Program Objectives for FY 2015-16 6 LL AGING AGING Special Note: Contracts to the Elderly Activities Division,Department of Parks & Recreation. Funds provided to the Elderly Activities Division are deposited directly to its respective accounts. Elderly Activities Division will provide the following contracted services and reflects its own program objectives. • Congregate Meals • Training and Employment • Home-Delivered Meals • Nutrition Education • Outreach • Transportation • Volunteer Services Final Status Report on Program Objectives for FY 2015-16 7 AGING COMMITTEE ON PEOPLE WITH DISABILITIES 1. Continue to advise administration on issues facing people with disabilities. The Mayor's Committee on People with Disabilities advised the Mayor of the importance of beach access for people with disabilities through a letter dated October 21,2015. The Committee is seeking the Mayor's commitment to provide beach access at Richardson Ocean Park by providing access from the parking lot to the water's edge. The Committee also asked for the Mayor's commitment to fund accessibility improvements at the Pana`ewa Zoo. Funding is needed for facility and programs to meet the needs of the persons with disabilities and become ADA compliant. 2. Work with disabilities community to help improve education and public awareness. Teri Spinola-Campbell (Hawai`i County Equal Opportunity Officer and ADA coordinator) and Alisa Mitchener (Parks & Rec) have been regular attendees at the Committee meetings and have educated the Committee and guests on County initiatives and programs. 3. Continue to improve accessibility of County facilities and programs for people with disabilities. The Committee continues to receive reports from various County departments with regard to accessibility issues and achievements. Members of the Committee made inquiries regarding improving disabled parking in the downtown area, obstacles such as fire hydrants and poles on sidewalks, and a wheelchair basketball program. Final Status Report on Program Objectives for FY 2015-16 8 CIVIL DEFENSE AGENCY CIVIL DEFENSE AGENCY CIVIL DEFENSE 1. Complete the annual review and update of all Hawai`i County Civil Defense Agency Emergency Operations Guides and Response Plans. Currently in progress. Approximately 30% complete 2. Maintain a County of Hawai`i disaster and hazard training plan and schedule to facilitate the annual review and exercise of high risk hazard (Tsunami, Hurricane, and Earthquake) emergency operations guides and response plans. Currently in progress and 25% complete 3. Develop and maintain a community education and outreach program to encourage and foster resiliency through: Integration of community participation in the elements of disaster management; more effective Communication and Coordination with community groups and organizations; Empowering communities to develop and implement strategies at their level to improve resiliency. This outreach effort will refer to the acronym "ICE"that highlights the tenets of Integration, Communication/Coordination, and Empowerment. Currently in progress and 10% complete 4. Conduct an annual review and assessment of Civil Defense public notification and warning systems to include but not limited to: a. The use of the mass notification systems to provide timely digital platform public information and outreach messaging with respect to the various types of hazards and threats experienced. b. The expanded use of the mass notification system for other Departments in the County. c. The use of various social media and web based platforms to post and disseminate emergency information. In Progress and 30% complete. Conducted meeting with Department of Water supply regarding use of our mass notification system for notifying DWS customers of scheduled and unscheduled water outages as well as water conservation notices. Six Month Progress Report on Program Objectives for FY 2016-17 1 CIVIL DEFENSE AGENCY CIVIL DEFENSE 5. Conduct an annual assessment of all Y digital or electronic systems, software, and g platforms used to: a. Establish and maintain a Common Operating Picture (COP) for all emergencies. b. Monitor and maintain situational awareness with emergency operations and incident management. c. Facilitate, submit, track, and process requests for assistance (RFA's) and or requests for information (RFI's) during emergency operations and the activation of the Emergency Operation Center (EOC). d. Conduct and facilitate preliminary damage assessments with the various emergencies and disaster events. e. Inventory and track all local (Hawai`i Island) disaster response resources. In progress and 50% complete 6. Conduct and annual review of existing and new facilities being designated or considered as emergency shelters, in partnership with the Department of Education, American Red Cross, Hawai`i County Department of Parks and Recreation, and State Civil Defense. In Progress and 25% complete 7. Continue to participate in the administration of the County of Hawai`i Radio System Upgrade Project. In Progress. Project is 75% complete 8. Continue to administer the Department of Homeland Security Grant Program for the County of Hawai`i as administered and directed by the State Civil Defense Agency and the State Department of Defense. Utilize Homeland Security funds to enhance the Emergency Operations Center (EOC), develop EOC continuity and contingency plans, develop programs to integrate social media into our operations and develop supply caches throughout the county in support of shelters and mass care initiative. In progress and 50% complete Six Month Progress Report on Program Objectives for FY 2016-17 2 CIVIL DEFENSE AGENCY CIVIL DEFENSE • 9. Conduct annual review and update of hazard maps to include but not limited to the tsunami evacuation maps, and provide updates to appropriate departments and agencies on an annual basis. Due to a lack of dedicated GIS support to the department, this project continues to experience delays. The development of draft maps and eventual final maps is contingent upon GIS support 10. Identify and develop a siren installation, upgrade, repair, replacement, and preventative maintenance program in accordance and coordination with Hawai`i Emergency Management Agency/State Civil Defense CIP Funding plan and through private subdivision developers. In progress and approximately 80% complete. Hawaii Emergency Management Agency continues to install new sirens and replace aging sirens around the island. Six Month Progress Report on Program Objectives for FY 2016-17 3 This page intentionally left blank CIVIL DEFENSE AGENCY CIVIL DEFENSE 1. Complete the five year review and revision of the Hawai`i County Multi-Hazard Mitigation Plan in accordance with Federal Emergency Management Agency (FEMA) standards and policies. Five year review completed on schedule with the revised plan approved-by the Mayor on August 10, 2015. Subsequently and as required, the plan was submitted to and received the approval of the Federal Emergency Management Agency (FEMA) on August 26,2015. 2. Complete the annual review and update of all Hawai`i County Civil Defense Agency Emergency Operations Guidelines and Response Plans. Currently in progress. Approximately 70% of Emergency Operations Guidelines and Response Plans have been reviewed. 40% of the Guidelines are being revised; a revision of the County Emergency Response Plan, however, has yet to be initiated. Three new Emergency Operations Guidelines have been added to the inventory and are being developed. These include for Guidelines for an Aircraft Incident, Mosquito-borne Disease Outbreak, and the Ironman Triathlon. 3. Develop a County of Hawaii disaster and hazard training plan and schedule to facilitate the annual review and exercise of high risk hazard (Tsunami, Hurricane, and Earthquake) emergency operations guides and response plans. In progress and 50% complete. 4. Conduct an annual assessment of Civil Defense public notification and warning systems to include but not limited to: a. The use of the mass notification systems to provide timely digital platform public information and outreach messaging with respect to the various types of hazards and threats experienced. In progress and 90% complete. b. The expanded use of the mass notification system for other Departments in the County. In progress and 40% complete. To date use of the system by other departments have included the Fire Department for emergency personnel recall or call back and the Department of Water Supply for emergency customer service messages. Final Status Report on Program Objectives for FY 2015-16 1 CIVIL DEFENSE AGENCY_-- - _- CIVIL DEFENSE • c. The use of various social media and web based platforms to post and disseminate emergency information. This objective is complete. Since the hiring of our Public Affairs Officer,we have been using a wider range of social media platforms to reach the widest possible audience. Currently we are using Facebook and the Civil Defense website as well as our mass notification system. 5. Conduct an annual assessment of all digital or electronic systems, software, and platforms used to: a. Establish and maintain a Common Operating Picture (COP) for all emergencies. This objective is complete.With the events and emergencies experienced in the fiscal year,the use of the Web EOC product for supporting an effective COP has been achieved. b. Monitor and maintain situational awareness with emergency operations and incident management. Ongoing. This is a continuous task requiring added technologies subject to budgetary constraints. Coordination was initiated with the Department of Public Works Traffic Division to access traffic camera web-based systems from the Hilo EOC. c. Facilitate, submit,track, and process requests for assistance (RFA's) and or requests for information(RFI's) during emergency operations and the activation of the Emergency Operation Center(EOC). This objective is complete. Currently, and with the use of the WebEOC product,RFAs and RFIs are being facilitated and tracked fairly well. Our office continues to provide recommendations and suggestions for system development and improvements that will make the product more effective. Final Status Report on Program Objectives for FY 2015-16 2 • CIVIL DEFENSE AGENCY CIVIL DEFENSE d. Conduct and facilitate preliminary damage assessments with the various emergencies and disaster events. Ongoing and 70% complete. Through a partnership with the Office of Housing and Community Development,Department of Research and Development, Department of Finance, Department of Public Works, and Office of Aging a viable county damage assessment team capability exists. Team members have been trained and will continue to receive additional training in damage assessment methodologies and in the use of pertinent software programs. Additional iPads are needed for the Damage Assessment Team. These may be fielded through Homeland Security Grant funds. e. Inventory and track all local (Hawai`i Island) disaster response resources. This objective has been delayed due to attention and focus of resources with ongoing emergency events. Presently 70% complete. 6. Conduct an annual review of existing and new facilities being designated or considered as emergency shelters, in partnership with the Department of Education,American Red Cross, Hawai`i County Department of Parks and Recreation, and State Civil Defense. This objective is currently 20% complete with ongoing efforts to assess and evaluate designated and new shelter facilities. This process and objective relies on the participation of other agencies to include those listed above and therefore progress is subject to external variables. 7. Participate in the administration of the County of Hawai`i Radio System Upgrade Project. This objective is ongoing and on target with the schedule developed as part of the contract for the upgrade of the system. 8. Continue to administer the Department of Homeland Security Grant Program for the County of Hawai`i as administered and directed by the State Civil Defense Agency and the State Department of Defense. Utilize Homeland Security funds to enhance the Emergency Operations Center(EOC), develop EOC continuity and contingency plans, develop programs to integrate social media into our operations and develop supply caches throughout the county in support of shelters and mass care initiative. This objective is ongoing and meeting performance benchmarks in accordance with the grant programs. Final Status Report on Program Objectives for FY 2015-16 3 CIVIL DEFENSE AGENCY CIVIL DEFENSE 9. Conduct annual review and update tsunami evacuation maps, and provide updates to appropriate departments and agencies on an annual basis. Due to a lack of dedicated GIS support to the department, this project continues to experience delays. The development of draft maps and eventual final maps is contingent upon GIS support. 10. Identify and develop a siren installation, upgrade, repair, replacement, and preventative maintenance program in accordance and coordination with State Civil Defense CIP Funding plan and through private subdivision developers. This objective is approximately 75% complete. Hawaii Emergency Management Agency (formerly State Civil Defense) has installed 12 additional outdoor warning sirens around the island and has converted all but one of our existing sirens to satellite/cell phone control. Updating the control method was crucial because of our Radio System Upgrade. The new radio system does not support the signaling protocol used previously. The new signaling method operates independently of the county radio system. A preventive maintenance program still needs to be implemented. Final Status Report on Program Objectives for FY 2015-16 4 3 CORPORATION COUNSEL CORPORATION COUNSEL LITIGATION DIVISION 1. Offer training opportunities to each litigator at least twice a year,to provide them with tools to effectively represent the County and its employees. 2. Litigators are receiving appropriate training. 3. Have at least monthly litigation meetings to review the status of cases, hear concerns and provide training and guidance. 4. Although some litigation meetings have taken place,they have not been on a regular basis. One litigator works in Kona making it difficult to schedule face- to-face litigation meetings with all members of the litigation team. 5. Responsibly monitor pending lawsuits by recommending settlement only when quantifiable justifications exist. The litigators have been monitoring pending lawsuits and settlement is only recommended when it is in the best interests of the County. 6. Have at least six attorneys assigned to the litigation section full-time to handle lawsuits. 7. As of December 31,2016,four attorneys were assigned to the litigation section. 8. Retain a collection agency to assist our office. A collection agency has the expertise in this area and generally, gets paid from proceeds they collect. As a result,they should act aggressively in collection matters and should increase the amount of money which is collected. Retaining a collection agency would permit the litigators to focus on larger litigation matters with greater exposure to the County. 9. Efforts were not made to retain a collection agency due to procurement requirements, understaffing in the litigation section and other staffing considerations. We continue to have a litigator assigned to handle collections and will be reevaluating the benefit of retaining a collection agency. Six Month Progress Report on Program Objectives for FY 2016-17 1 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION 1. Training Opportunities. Offer training opportunities to each counseling and drafting attorney at least twice a year so that they continue to sharpen their legal skills and stay abreast of important developments in the law. 2. The counseling and drafting attorneys are receiving appropriate training. 3. Review of documents. The Division will review and approve legal documents submitted by the various County departments and agencies promptly. This review will include a thorough analysis of potential exposure and liability. To the extent possible, 75% of legal documents shall be reviewed within seven business days. 4. Approximately 911 documents were approved. 95.5% were completed within seven business days. 5. Drafting documents and legislation. The Division will draft documents and legislation at the request of its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days. 6. Approximately 42 documents were drafted. 61.90% were completed within 21 business days. 7. Legal Opinions. The Division will thoroughly research and draft legal opinions for its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days. 8. Approximately 162 legal opinions were drafted. 74.10% were completed within 21 business days. 9. Miscellaneous Requests for Legal Assistance,including Long-term Projects. The Division will respond to departmental and agency requests for legal service that may not involve a formal written response or extensive legal research. These miscellaneous requests may also include long-term projects, which are time-and resource-consuming. For requests not requiring a formal written response or extensive research,to the extent possible, 50% of all requests shall be completed within 21 business days. For long-term projects,to the extent possible, requests shall be completed within the time frame allocated for the project. 10. Approximately 432 requests for review and comment were received,with 78.20% completed within 21 days. An additional 90 miscellaneous requests for assistance were received,with 57.80% completed within 21 days. Approximately 149 long term projects were completed. Six Month Progress Report on Program Objectives for FY 2016-17 2 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION Training for County Officers and Employees, and Board and Commission Members. In an effort to be proactive and keep our clients informed of relevant legal requirements and changes in the law,the Division will provide various trainings for at least 500 County officers and employees. Each attorney will provide at least one training. 158 County officers and employees attended training conducted by our office. Training topics included: Land Use Regulatory System in Hawaii,HPD Dispatcher Recruit Civil Liability,UIPA,Ethics 201,What to Do With a Claim, How the County Acquires Real Property,Paramedic Refresher, Sunshine Law and Sunshine Law and Ethics. In addition, our office hosted the 2016 Hawai`i Municipal Law Conference which featured two full days of training sessions and had approximately 149 attendees. 11. Risk Management/Mitigation. The Division will continue to work with their respective clients in risk management activities, in conjunction with the County's risk manager. 12. We continue to work collaboratively with the risk manager to minimize the County's exposure. I E Six Month Progress Report on Program Objectives for FY 2016-17 3 CORPORATION COUNSEL BOARD OF ETHICS Review all requests for opinions in a prompt manner. During the period of July 1, 2016 to December 31,2016, the Board received three new petitions and eleven informal advisory opinion requests. In this time period, the following occurred: Three petitions were dismissed. Decisions were rendered on eleven informal advisory opinions. Two petitions that were continued from the FY 2015-16 were both dismissed. Ordinance No. 15-103 went into effect on July 1,2016 which amended the Hawai`i County Code Section 2-83(b). This ordinance imposed additional requirements for any County officer or employee that wants to contract for goods or services with the County of Hawai`i. It would require that County officer or employee to get an opinion from the Board of Ethics that there is no conflict of interest. The Board of Ethics has achieved 52% of the estimated number of requests for opinions and informal advisory opinions for FY 2016-17. Six Month Progress Report on Program Objectives for FY 2016-17 4 CORPORATION COUNSEL LITIGATION DIVISION 1. Offer training opportunities to each litigator at least twice a year,to provide them with effective tools to effectively represent the County and its employees. Litigators have received appropriate training. 2. Have at least monthly litigation meetings to review the status of cases,hear concerns and provide training and guidance. Some litigation meetings have taken place, but they are not scheduled on a regular basis. One litigator works in Kona making it difficult to schedule face- to-face litigation meetings with all members of the litigation team. 3. Responsibly monitor pending lawsuits by recommending settlement only when quantifiable justifications exist. The litigators have been monitoring pending lawsuits, and settlement was only recommended when it was in the best interests of the County. 4. Have at least six attorneys assigned to the litigation section full-time to handle lawsuits. Currently five attorneys areassigned to the litigation section. 5. Retain a collection agency to assist our office. A collection agency has the expertise in this area and generally, gets paid from proceeds they collect. As a result,they should act aggressively in collection matters and should increase the amount of money which is collected. Retaining a collection agency would permit the litigators to focus on larger litigation matters with greater exposure to the County. Efforts were not made to retain a collection agency.We continue to have a litigator assigned to handle collections and will be reevaluating the benefit of retaining a collection agency. Final Status Report on Program Objectives for FY 2015-16 1 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION 1. Review of Documents. The Division will review and approve legal documents submitted by the various County departments and agencies promptly. This review will include a thorough analysis of potential legal exposure and liabilities. To the extent possible, 75% of legal documents shall be completed within seven business days. Approximately 1,875 documents were approved. 95.8% were completed within seven business days. 2. Drafting Documents and Legislation. The Division will draft documents and legislation at the request of its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. Approximately 57 documents were drafted. 71.9% were completed within 21 business days. 3. Requests for a Legal Opinion. The Division will thoroughly research and draft legal opinions for its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. Approximately 355 legal opinions were drafted. 76.3% were completed within 21 business days. 4. Miscellaneous Requests for Legal Assistance,Including Long-term Projects. The Division will respond to departmental and agency requests for legal service that may not involve a formal written response or extensive legal research. These miscellaneous requests may also include long-term projects,which are time-and resource-consuming. For requests not requiring a formal written response or extensive research, to the extent possible, 50% of all requests shall be completed within 21 business days. For long-term projects,to the extent possible,requests shall be completed within the time frame allocated for the project. Approximately 982 requests for review and comment were received,with 80.9% completed within 21 days.An additional 171 miscellaneous requests for assistance were received,with 62% completed within 21 days.Approximately 304 long-term projects were completed. In addition, attorneys attended 1,268 appearances/meetings and were assigned to handle approximately 52 litigation matters, including contested cases, agency appeals, bankruptcies and foreclosures. Final Status Report on Program Objectives for FY 2015-16 2 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION 5. Training for County Officers and Employees, and Board and Commission Members. The Office of the Corporation Counsel will conduct ongoing training for at least 500 County officers and employees, and substantive Boards and Commissions to prevent procedural and substantive errors, including recall training as requested by our County clients. Each attorney will provide at least one training. 457 County officers and employees attended training conducted by our office. Training topics included: Contract Drafting,Ethics, Contested Case Hearings, Preventing Retaliation in the Workplace, Sunshine Law, and the Uniform Information Practices Act. Specialized trainings were conducted for the Police Department,the Fire Department, , the Tax Board of Review, the Mass Transit Agency, and the Department of Public Works, including: Civil Liability Training for Police Officer Recruits, new police supervisors, and police and fire dispatchers,the ADA for Hele-On Bus Drivers, and Investigation and Documentation for Code Violations for Inspectors. In total,the office offered 11 different classes to 457 County officers and employees. In addition, our office hosted the 8th Annual Statewide Municipal Attorneys Training Conference which featured two full days of training sessions and had approximately 160 attendees. This office also partnered with the Office of Information Practices on providing training opportunities for County employees on State UIPA requirements, such as the UIPA Log. 6. Risk Management/Mitigation. The Division will continue to work with their respective clients in risk management activities, in conjunction with the County's risk manager. We continue to work collaboratively with the risk manager to minimize the County's exposure. Final Status Report on Program Objectives for FY 2015-16 3 CORPORATION COUNSEL BOARD OF ETHICS 1. Review all requests for opinions in a prompt manner. During FY 2015-16,the Board received 11 new petitions and four informal advisory opinion requests. In this time period,the following occurred: • Ten petitions were dismissed. • Decisions were rendered on eight informal advisory opinions. • Three informal advisory opinions were not approved. • Five informal advisory opinions were approved with no violation to the Hawaii County code 2083 (Fair Treatment) & 2-84 (Conflict of Interest). • One petition was continued to the"Call of the Chair" and will be heard in FY 2016-17. • One petition was deferred until FY 2016-17,pending the completion of a related case. • One informal advisory opinion was received in FY 2015-16, but will be reviewed in FY 2016-17. For FY 2015-16,the Board of Ethics estimated that there would be 20 requests for opinions, and 11 were received. An estimate of 15 informal advisory opinions was projected, and nine were received. Due to the implementation of Ordinance 15-103,we expect the number of informal`advisory opinion requests to increase in FY 2016-17. Final Status Report on Program Objectives for FY 2015-16 4 COUNTY COUNCIL COUNTY CLERK COUNTY COUNCIL/CLERK COUNCIL/CLERK Council and Committee Services Section 1. Fulfill legal notice requirements for all Council and Committee meetings, including preparation of meeting agendas and posting and publication of meeting notices. Requirements were met for the 13 Council meetings and 49 Committee meetings held in the first half of the fiscal year. 2. Provide an accurate reflection of Council and Committee meetings and votes taken. Objective is not being achieved. 3. Prepare DVD copies of videotaped Council and Committee meetings as requested by the public, departments, and elected officials. Council Services has copied 12 DVDs in the first half of the fiscal year. 4. Provide copies and access to Council records and Clerk documents upon request by the public, departments, and elected officials in a timely manner and as required by law. Staff has received 86 requests from the public for assistance and research; all requests were fulfilled in a timely manner. 5. Provide ongoing support to the public with the retrieval of documents and information from the Council Records System available on the Clerk-Council web page. Staff has received 28 requests from the public for assistance with the Clerk- Council web page,which included emailing documents upon request and "walking" a person through the web page so that they are able to retrieve documents on their own. 6. Assist the elected officials and the public to achieve meaningful and effective participation in the local legislative process. Staff is providing support for all Council and Committee meetings; assisting with the videoconference connection between Hilo and Kona as well as the remote sites in Waimea,Kohala,Na`alehu, and Pahoa for all Council and Committee meetings; providing copies for public review of all Council and Committee agendas as well as the items on the agendas; and processing all written testimony into the Council Records System. Six Month Progress Report on Program Objectives for FY 2016-17 1 COUNTY COUNCIL/CLERK COUNCIL/CLERK Support Services Division 1. Process all documents submitted by departments for reproduction within two business days, unless the job requested is extremely large. The Support Services Division has reproduced 1,607,703 black and white copies and 149,624 color copies of various documents including maps, booklets, and posters. 2. Process all pieces of outgoing postal and interdepartmental mail collected from departments or received by departments no later than 2:30 p.m. on the same business day. The Division posted/mailed 148,714 pieces of various weights,which included mail from the West Hawaii Civic Center. 3. Distribute incoming mail within two hours from receipt. This includes distribution and pick up of mail and interdepartmental envelopes to various County offices located in Hilo proper. All mail was distributed to various County offices located in Hilo proper within two hours from receipt. 4. Assist departments in complying with USPS regulations. Departments were provided with helpful hints (smart sizing saves money) to ensure proper mailing methods. Legislative Research Branch 1. Complete review of bills, resolutions, and amendments initiated by a Council Member for proper form within two weeks of receipt. Complex bills or resolutions may require a longer review period. LRB has reviewed 186 resolutions,24 bills, and 44 proposed amendments to legislation on Council and Committee agendas. All reviews were completed in a timely manner based on the content and complexity of the legislation. Six Month Progress Report on Program Objectives for FY 2016-17 2 COUNTY COUNCIL/CLERK • COUNCIL/CLERK 2. Prepare semi-annual supplements to the County Code for distribution within eight weeks of receipt of final adopted ordinances, pursuant to Hawai`i County Code, Section 2-153. LRB completed the ten-year republication of the County Code; 115 copies were printed and distributed and the updated version of the Code placed online. The first supplement will be published and distributed around February 2017 and will include all ordinances that take effect between July 1,2016, to December 31, 2016. 3. Update the Council's Rules of Procedure and Organization after each approved amendment. There was one amendment to the Council's Rules of Procedure and Organization; replacement pages were distributed soon after the adoption of the amendment. 4. Assist the Clerk and Council with reviewing all amendments to the Operating and Capital Budgets and transmitting all amended drafts. LRB reviewed one amendment to the Capital Budget. The Council cannot amend the current Operating Budget during the fiscal year; however, during review of the proposed budgets for fiscal year 2017-18, the Council can amend the proposed budgets starting in May 2017. 5. Draft ballot questions during an election year for any proposed amendments to the Hawai`i County Charter to be placed on the General Election ballot, and update the Charter to incorporate any amendments passed by the voters. LRB assisted with the ballot question for one Charter amendment relating to the . General Plan. The voters approved the Charter amendment in the 2016 General Election. The 2014 County Charter was updated to include the voter-approved amendment, and 250 copies of the new 2016 edition were printed and distributed. 6. Provide support to the administration, as requested and time permitting, with drafting, analysis, and research services on matters that fall within the purview of the Legislative Research Branch. LRB assisted the administration with drafting, analysis, and/or research on three proposed amendments to the Hawaii County Code,which included the revision of the Fireworks Code and an update to chapter 26,the County Fire Code. Six Month Progress Report on Program Objectives for FY 2016-17 3 COUNTY COUNCIL/CLERK COUNCIL/CLERK 7. Monitor Council and Committee meetings to provide research and advisory support for decision-makers on proposed legislative initiatives. LRB staff monitored 13 Council and 49 Committee meetings and was available to provide assistance. 8. Conduct training classes for district staff on legislative drafting and budget procedures/amendments. LRB participated in the orientation training for new Council district staff. Two more training classes will be conducted within the next few months to cover legislative drafting, budget procedures/amendments, and much more. 9. Update the Council-Clerk's website to include revisions to the Hawai`i County Code in the interim between supplements, revisions to the Hawaii County Charter pursuant to amendments that pass in the General Election, and new or amended Council Rules of Procedure and Organization. As soon as official documents were received by LRB, the Council-Clerk's website was updated as follows: the Hawaii County Code was updated five times, the Hawaii County Charter was updated one time, the Rules of Procedure and Organization of the Council of the County of Hawaii was updated two times (this includes the update to reflect the new Council term). Six Month Progress Report on Program Objectives for FY 2016-17 4 COUNTY COUNCIL/CLERK ELECTIONS 1. To encourage voter participation by doing a mass mail-out of Permanent Absentee Applications to non-permanent absentee voters. Objective met: 63,968 Permanent Absentee applications were mailed out to all of the non-permanent absentee voters; 7,487 voters returned their application requesting permanent absentee status. 2. To provide election information by conducting informational sessions at Senior Centers throughout the County. Objective is being met: four sessions were held,two in Hilo and two in Kona. Other sessions are being scheduled. 3. To provide election information and to increase voter registration by working with the university campuses to conduct voter registration drives. Objective is being met: two drives were held at the University of Hawaii at Hilo. Other sessions are being scheduled for Hilo and Kona. 4. To implement the new Statewide Voter Registration System-TotalVote. Objective partially met: the online voter registration system has been implemented. The statewide voter registration system is being scheduled for testing and implementation. Six Month Progress Report on Program Objectives for FY 2016-17 5 This page intentionally left blank COUNTY COUNCIL/CLERK COUNCIL/CLERK Clerk's Office-Council and Committee Services Section 1. Fulfill legal notice requirements for all Council and Committee meetings, including the preparation of meeting agendas and posting and publication of meeting notices. Requirements were met for the 24 Council meetings, 92 Committee meetings, four Special Meetings of the Council, one Special Meeting of the Committee on Finance, and one public hearing. 2. Provide an accurate reflection of Council and Committee meetings and votes taken by preparing minutes of each meeting in accordance with law and by entering same into the Council Records System. Objective was not met. 3. Prepare DVD copies of videotaped Council and Committee meetings as requested by the public, departments, and elected officials. Council Services copied 133 DVDs of the Council and/or Committee meetings. 4. Provide copies and access to Council records and Clerk documents upon request by the public, departments, and elected officials in a timely manner and as required by law. Staff received 132 requests from the public for assistance and research; all requests were fulfilled in a timely manner. Staff also scanned 2,718 documents into the Council Records System for public access. 5. Provide ongoing support to the public with the retrieval of documents and information from the Council Records System available on the Clerk-Council web page. Staff received nine requests from the public for assistance with the County's website and 20 requests for assistance with retrieving documents and information from the Council Records System on the Clerk-Council web page. Final Status Report on Program Objectives for FY 2015-16 1 COUNTY COUNCIL/CLERK COUNCIL/CLERK 6. Assist the elected officials and the public to achieve meaningful and effective participation in the local legislative process. Staff provided support for all Council and Committee meetings; assisted with the videoconference connection between Hilo and Kona as well as the remote sites in Waimea,Kohala,NA`alehu, and Pahoa for all Council and Committee meetings; provided copies for public review of all Council and Committee agendas as well as the items on the agendas; and processed all documents and written testimony into the Council Records System. Support Services Division 1. Process all documents submitted by departments for reproduction within two business days,unless the job requested is extremely large. The Support Services Division reproduced 3,723,362 black and white copies and 520,908 color copies of various documents including maps, booklets, and posters. 2. Process all pieces of outgoing postal and interdepartmental mail collected from departments or received by departments no later than 2:30 p.m. on the same business day. The Division posted/mailed 315,646 pieces of various weights,which included mail from the West Hawaii Civic Center. 3. Distribute incoming mail within two hours from receipt. This includes distribution and pick up of mail and interdepartmental envelopes to various County offices located in Hilo proper. All mail was distributed to various County offices located in Hilo proper within two hours from receipt. 4. Assist departments in complying with USPS regulations. Staff has ensured that all departments are complying with USPS regulations. Effective April 10,2016,the rates for one ounce letters (first class mail) dropped from 49 cents to 47 cents; letters with additional ounces dropped from 22 cents to 21 cents; and international destinations dropped from $1.20 to $1.15. Final Status Report on Program Objectives for FY 2015-16 2 COUNTY COUNCIL/CLERK COUNCIL/CLERK Legislative Research Branch (LRB) 1. Prepare semi-annual supplements to the County Code for distribution within eight weeks of receipt of final adopted ordinances,pursuant to Hawai`i County Code; Section 2-153. LRB completed the ten-year revision of the County Code and initiated the necessary steps for the republication and distribution of 115 copies. Once the republished Code is distributed, the first supplement will be published and distributed in or around February 2017 and will include all ordinances that take effect between July 1,2016,to December 31,2016. 2. Complete review of legislation initiated by a Council Member as to its proper form within two weeks of receipt. Complex legislation may require a longer review period. LRB reviewed 242 resolutions,34 bills, and 116 proposed amendments to legislation on Council and Committee agendas. All reviews were completed in a timely manner based on the content and complexity of the legislation. 3. Provide support to the administration, as requested and time permitting, with drafting, analysis, and research services. LRB received no requests from the administration for assistance with drafting, analysis, and/or research. 4. Draft ballot questions during an election year for any proposed amendments to the Hawai`i County Charter to be placed on the General Election ballot. LRB reviewed multiple charter amendments; only one was approved for the ballot. (Drafting of ballot language occurred in the following fiscal year.) 5. Monitor Council and Committee meetings to provide research and advisory support for decision-makers on proposed legislative initiatives, and assist the Clerk and Council with interpretation and implementation of Council Rules and general parliamentary procedure. LRB monitored 28 Council and 93 Committee meetings and was available to provide assistance. Final Status Report on Program Objectives for FY 2015-16 3 COUNTY COUNCIL/CLERK COUNCIL/CLERK 6. Prepare the annual report for the Council-Clerk's Office within designated timelines. LRB collaborated with all supervisors to complete by the deadline. 7. Update the Council-Clerk's website to include revisions to the Hawai`i County Code in the interim between supplements,revisions to the Hawai`i County Charter pursuant to amendments that pass in the General Election, Operating and CIP budgets for the upcoming fiscal year, new or amended Council Rules of Procedure and Organization, and other miscellaneous internet maintenance duties. The Hawaii County Code was updated 22 times as soon as the ordinances became available to LRB. There were no amendments to the Rules of Procedure and Organization of the Council of the County of Hawaii. 8. Perform all other miscellaneous duties that may be assigned by the County Clerk. LRB conducted two training classes for Council district staff on legislative drafting and budget procedures and amendments; updated, published, and distributed over 720 copies of the informational brochure, Your County. Government; assisted with the coordination of the Hawaii State Association of Counties' annual conference; created new identification badges for employees of the Legislative Branch; and performed other miscellaneous duties as assigned. Final Status Report on Program Objectives for FY 2015-16 4 COUNTY COUNCIL/CLERK ELECTIONS 1. To encourage voter participation by doing a mass mail-out of Permanent Absentee Applications to registered voters. Permanent Absentee Applications were mailed out to 63,963 non-permanent absentee voters. 2. To increase ballot access for all voters at the Absentee Walk-In voting sites. All ballot types are now made available to voters at all of the absentee walk-in sites. 3. To increase voter education by expanding the Young Voter Registration Program to middle school grades. Elections contacted 22 schools to participate in the voter educational program and art contest; 21 students participated in the contest. 4. To provide election information and to increase voter registration by working with the university campuses with voter registration drives. Elections provided voter registration information and materials to student organizations for their voter registration drives. Final Status Report on Program Objectives for FY 2015-16 5 This page intentionally left blank 5 J COUNTY PHYSICIANS COUNTY PHYSICIANS COUNTY PHYSICIANS 1. Continue to serve the County diligently as in the past. Ongoing. Six Month Progress Report on Program Objectives for FY 2016-17 1 This page intentionally left blank COUNTY PHYSICIANS COUNTY PHYSICIANS 1. Continue to serve the County diligently as in the past. Provided professional medical services to County agencies diligently. • Final Status Report on Program Objectives for FY 2015-16 1 This page intentionally left blank U ELDERLY ACTIVITIES ELDERLY ACTIVITIES COORDINATED SERVICES UNIT The CSE staff will strive to promote maximum independence, optimum health,personal dignity and self-enrichment by: 1. Provide Information and Assistance Services to 3,500 older adults. Served 2,384 or 68% of the established objective of 3,500. 2. Provide Outreach Services to 900 adults. Served 507 seniors or 56% of the established objective of 900 older adults. 3. Provide Transportation Services to 1,000 older adults and accomplishing 37,000 trips annually. Provided Transportation services for 922 seniors or 92% of the established objectives of 1,000 older adults and completed 17,072 trips or 50% of the 34,000 trips annually. 4. Provide Transportation Services to 60 individuals less than 60 years of age with disabilities and accomplishing 900 trips annually. Provided Transportation services for 44 individuals below 60 yrs. of age or 73% of the established objective of 60 individuals & completed 663 trips or 74% of the 900 trips annually. 5. Provide and complete 2,000 Referrals. Completed 822 referrals or 41% of the established objective of 2,000. 6. Provide individuals with disabilities/older adults with 5,000 hours of chore services annually. CSE provided 3,705 hours or 74% of the established objective of 5,000 annual hours of chore service to individuals with disabilities/older adults. • Six Month Progress Report on Program Objectives for FY 2016-17 1 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Provide a variety of opportunities for retired and senior persons aged 55 or older to participate more fully in the life of their community through significant volunteer services. 1. Plan and coordinate diverse and meaningful volunteer opportunities to 1,120 persons 55 years and older. 1,142 RSVP volunteers served in volunteer assignments. 2. Assist significantly in meeting community needs by providing 130,000 hours of volunteer service. RSVP volunteers provided 43,751 hours of volunteer service. 3. Facilitate volunteer services through 140 volunteer stations. RSVP volunteers provided hours through 176 volunteer stations. 4. Provide 100 volunteers to assist in Food Basket's Senior Farmers' Market Nutrition Program. 153 RSVP volunteers assisted in Food Basket's Senior Farmers' Market Nutrition Program. 5. Provide 40 volunteers to assist in Food Basket's Brown Bag Food Distribution. 52 RSVP volunteers assisted in Food Basket's Brown Bag Food Distribution. 6. Provide ten volunteers to assist in Hawai`i County Nutrition Meals—On-Wheels Program. 16 RSVP volunteers assisted in Hawaii County Nutrition Meals-On-Wheels program. 7. Provide ten volunteers to assist in AARP's Tax Preparation Program. 0 RSVP volunteers assisted in AARP's Tax Preparation Program. (Program to start in 3rd quarter) 8. Provide 30 volunteers to assist the Blood Bank of Hawai`i at community blood drives. Six Month Progress Report on Program Objectives for FY 2016-17 2 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM 47 RSVP volunteers assisted in Blood Bank of Hawaii at community blood drives. 9. Provide 50 volunteers to assist the Hawai`i State Department of Education with in- school support. 48 RSVP volunteers assisted in Hawaii State Department of Education with in- school support. 10. Provide ten volunteers to assist Under His Wings' Homeless Services. 11 RSVP volunteers assisted in Under His Wings' Homeless Services. Six Month Progress Report on Program Objectives for FY 2016-17 3 • ELDERLY ACTIVITIES • NUTRITION PROGRAM Congregate Nutrition Services 1. To provide 60,000 nutritious meals, each containing a third of the U.S. RDA, to 900 older individuals, aged 60 and older, at 15 congregate nutrition sites throughout Hawai`i County by June 30, 2016. As of December 31,2016, there were 30,912 congregate meals served to 867 seniors. This is 52% of our objective for congregate meals and 96% of our objective for seniors served at congregate sites. Home Delivered Meal Service (Meals on Wheels) 1. To deliver 60,000 nutritious meals, each containing a third of the U.S. RDA,to 300 frail,homebound older individuals, aged 60 and older,throughout Hawai`i County by June 30, 2016. As of December 31,2016 there were 32,303 "Meals on Wheels" delivered to the homes of 336 homebound seniors. This is 54% of our objective for home delivered meals and 112% of our objective for seniors served. Six Month Progress Report on Program Objectives for FY 2016-17 4 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT 1. Place five enrollees into unsubsidized jobs by fiscal year's end. To-date placed tow participants into an unsubsidized job. 2. Provide services to a cumulative total of 38 enrollees by fiscal year's end. To-date provided services to a cumulative total of 21 participants. 3. Visit each enrollee at his/her work site twice a year. Conduct 50 work site visits by fiscal year's end. To-date conducted no work site visits. Six Month Progress Report on Program Objectives for FY 2016-17 5 0 This page intentionally left blank ELDERLY ACTIVITIES COORDINATED SERVICES UNIT The CSE staff will strive to promote maximum independence, optimum health, personal dignity and self-enrichment by: 1. Provide Information and Assistance Services to 3,500 older adults. CSE provided Information &Assistance services to 3,932 seniors. 2. Provide Outreach Services to 900 adults. CSE provided outreach services to 1,046 seniors. 3. Provide Transportation Services to 1,000 older adults and accomplishing 37,000 trips annually. CSE provided transportation services to 1,157 seniors and accomplished 39,924 trips. 4. Provide Transportation Services to 60 individuals less than 60 years of age with disabilities and accomplishing 900 trips annually. CSE provided transportation services to 45 disabled individuals and accomplished 900 trips. 5. Provide and complete 2,000 Referrals. CSE provided and completed 2,559 referrals. 6. Provide individuals with disabilities/older adults with 5,000 hours of chore services annually. CSE provided 8,815 chore hours. Final Status Report on Program Objectives for FY 2015-16 1 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Enhance the overall quality of life, i.e., maximum independence, optimum health, personal dignity, and self-enrichment of persons 55 years and older by: 1. Provide diverse and meaningful volunteer opportunities to 1,120 persons 55 years and older. Provided 1,129 RSVP volunteer assignments. 2. Assist significantly in meeting community needs by providing 130,000 hours of volunteer service in a minimum of 140 volunteer stations. RSVP volunteers provided 97,815 hours of volunteer service through 169 volunteer stations. 3. Provide 200 volunteers to assist in Food Basket's Senior Farmers' Market Nutrition Program. Provided 173 RSVP volunteers who assisted in Food Basket's Senior Farmers' Market Nutrition Program. 4. Provide 30 volunteers to assist the Blood Bank of Hawai`i at six community blood drives. Provided 60 volunteers who served in the Blood Bank of Hawaii Community Blood Drives. Final Status Report on Program Objectives for FY 2015-16 2 ELDERLY ACTIVITIES NUTRITION PROGRAM Congregate Nutrition Services 1. To provide 60,000 nutritious meals, each containing a third of the U.S. RDA,to 900 older individuals, aged 60 and older, at fifteen congregate nutrition sites throughout Hawai`i County by June 30, 2016. Provided 59,614 congregate meals that served 1,025 seniors at all sites. Home Delivered Meal Service (Meals on Wheels) 1. To deliver 60,000 nutritious meals, each containing a third of the U.S. RDA,to 300 frail,homebound older individuals, aged 60 and older,throughout Hawaii County by June 30, 2016. Provided 59,699 "Meals on Wheels" delivered to the homes of 346 homebound seniors. 'Final Status Report on Program Objectives for FY 2015-16 3 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT 1. Place five enrollees into unsubsidized jobs by fiscal year's end. Placed two participants into an unsubsidized job. 2. Provide services to a cumulative.total of 38 enrollees by fiscal year's end. Provided services to a cumulative total of 36 participants. 3. Visit each enrollee at his/her work site twice a year. Conduct 50 work site visits by fiscal year's end. Conducted 26 work site visits. Final Status Report on Program Objectives for FY 2015-16 4 ENVIRONMENTAL MANAGEMENT ENVIRONMENTAL MANAGEMENT ADMINISTRATION 1. Establish sewer fee rates at a level to cover expenses of operations, repairs and maintenance, and replacements. Sewer fee rates are not adequate to cover all planned expenses of operations, repairs and maintenance. The last sewer fee rate increase was in 2002 and current rates have not kept up with the increasing cost of operation, repair and maintenance of equipment and infrastructure that continues to deteriorate over time due to age. We have procured a consultant who is assisting in revenue requirement analysis, an updated user fee rate and schedule of increases. The consultant is tasked with assisting the department in presenting to Council and the community the request for a sewer rate increase. 2. Maintain vehicle disposal fee system to assure financial self-sufficiency for Vehicle Disposal program. The Vehicle Disposal Fund and the fees collected with the annual registration of vehicles are expected to be sufficient to maintain current operating expenses in FY 2016-17. 3. Evaluate current recycling programs to assess the feasibility of performing various programs in-house. This effort will be ongoing and depends upon Division budget. The challenge will be continuing service while transitioning a program to in-house. 4. Improve productivity and efficiency through additional training and cross training. Continued the process of updating and/or documenting the various tasks each position performs as well as the processes and procedures associated with those tasks. Better documentation will assist with the training of new personnel and the cross training of existing staff. 5. Continually work to strengthen and standardize the language in our contracts. Continued to work to strengthen and standardize language in our contracts through careful review and consultation with the Purchasing Division and Corporation Counsel. Six Month Progress Report on Program Objectives for FY 2016-17 1 ENVIRONMENTAL MANAGEMENT ADMINISTRATION 6. Improve the status of Wastewater accounts receivable. Reduce the average number of days in receivables to 78 days which represents a 10% decrease from the FY 2014-15 actual of 87 days. Reduce the percentage of balances over 90 days past due to 52% of total receivables,which represents a 10% decrease from the FY 2014-15 actual of 58%. The average number of days in receivables for Wastewater has decreased to 78 days and the percentage of balances over 90 days past due has decreased to 51%. Ordinance No. 14-136 was passed by the County Council and provides authorization for the Department of Water Supply (DWS) to shut-off water for non-payment of sewer fees after the effective date of December 31,2015. This ordinance will provide significant leverage in the ability to collect sewer fees. The Department is continuing to work with the DWS to implement water shut- off for non-payment of sewer fees. We continue to work towards reducing the past due receivables by reviewing debt collection policies and other opportunities to further reduce outstanding balances. 7. Improve the status of Solid Waste accounts receivable. Reduce the average number of days in receivables to 63 days which represents a 10% decrease from the FY 2014-15 actual of 70 days. Reduce the percentage of balances over 90 days past due to 29% of total receivables,which represents a 10% decrease from the FY 2014-15 actual of 32%. The average number of days in receivables for Solid Waste has decreased to 54 days. The percentage of balances over 90 days past due has decreased to 20%. We have received judgments from lawsuits initiated by the Office of the Corporation Counsel. Delinquent customers are being denied access to the landfills after proper notification. The Department continues to work towards reducing the past due receivables by reviewing debt collection policies, procedures, and other opportunities to further reduce outstanding balances. Six Month Progress Report on Program Objectives for FY 2016-17 2 ENVIRONMENTAL MANAGEMENT ADMINISTRATION 1. Establish sewer fee rates at a level to cover expenses of operations, repairs and maintenance, and replacements. Sewer fee rates were not adequate to cover all planned expensesof operations, repairs and maintenance. The last sewer fee rate increase was in 2002 and current rates have not kept up with the increasing cost of operation, repair and maintenance of equipment and infrastructure that continues to deteriorate over time due to age. We have procured a consultant who is assisting in revenue requirement analysis, an updated user fee rate and schedule of increases. The consultant has been tasked with assisting the department in presenting to Council and the community the request for a sewer rate increase. 2. Maintain vehicle disposal fee system to assure financial self-sufficiency for Vehicle Disposal program. The Vehicle Disposal Fund and the fees collected with the annual registration of vehicles were sufficient to maintain current operating expenses in FY 2015-16. 3. Evaluate current recycling programs to assess the feasibility of performing various programs in-house. This effort has been ongoing and depends upon Division budget. The challenge will be continuing service while transitioning a program to in-house. 4. Improve productivity and efficiency through additional training and cross training. Continued the process of updating and/or documenting the various tasks each position performs as well as the processes and procedures associated with those tasks. Better documentation will assist with the training of new personnel and the cross training of existing staff. 5. Continually work to strengthen and standardize the language in our contracts. Continued to work to strengthen and standardize language in our contracts through careful review and consultation with the Purchasing Division and Corporation Counsel. Final Status Report on Program Objectives for FY 2015-16 1 ENVIRONMENTAL MANAGEMENT ADMINISTRATION 6. Improve the status of Wastewater accounts receivable. Reduce the average number of days in receivables to 81 days which represents a 10% decrease from the FY 2013- 14 actual of 90 days. Reduce the percentage of balances over 90 days past due to 52% of total receivables, which represents a 10% decrease from the FY 2013-14 actual of 58%. The average number of days in receivables for Wastewater has decreased to 85 days and the percentage of balances over 90 days past due has decreased to 55%. Ordinance No. 14-136 was passed by the County Council and provides authorization for the Department of Water Supply(DWS) to shut-off water for non-payment of sewer fees after the effective date of December 31,2015. This ordinance will provide significant leverage in the ability to collect sewer fees. The Department is continuing to work with the DWS to implement water shut- off for non-payment of sewer fees. We continue to work towards reducing the past due receivables by reviewing debt collection policies and other opportunities to further reduce outstanding balances. 7. Improve the status of Solid Waste accounts receivable. Reduce the average number of days in receivables to 83 days which represents a 10% decrease from the FY 2013- 14 actual of 92 days. Reduce the percentage of balances over 90 days past due to 35% of total receivables, which represents a 10% decrease from the FY 2013-14 actual of 39%. The average number of days in receivables for Solid Waste has decreased to 60 days. The percentage of balances over 90 days past due has decreased to 28%. We have received judgments from lawsuits initiated by the Office of the Corporation Counsel. Delinquent customers are being denied access to the landfills after proper notification. We have revised the disposal permit procedures and are reviewing possible code changes that will.help to improve collections. The Department continues to work towards reducing the past due receivables by reviewing debt collection policies, procedures, and other opportunities to further reduce outstanding balances. Final Status Report on Program Objectives for FY 2015-16 2 FINANCE FINANCE ADMINISTRATION/BUDGET Administration 1. Conduct training sessions, large and small group settings as needed, for county financial personnel. Desired outcome is to provide a training media for financial support staff. Three training sessions were conducted in the first half of the fiscal year. Two related to internal controls and one for purchasing and accounts updates and instructions for the preparation of the FY 2017-18 budget. In addition, there have there have been a variety of one-on-one trainings with many of the departments. 2. Maintain interaction and education for the public by participating in community meetings and by conducting workshops on the various finance areas, including budget, purchasing and real property tax related areas. One such training session for the public related to driver licensing was held during the first half of the fiscal year. 3. Conduct informational sessions or distribute instructive materials to division managers, supervisors and/or staff at least four times per year, covering new or changing regulations, rules and procedures that affect employee relations or benefits. Two such training sessions or distribution of instructive materials were completed during the first half of the fiscal year. 4. Refer procurement protests to Corporation Counsel within three working days of receipt. There were five protests filed during the first half of the fiscal year. We met the deadline as noted above. Six Month Progress Report on Program Objectives for FY 2016-17 1 FINANCE ADMINISTRATION/BUDGET Budget 1. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and signatures for all fully-completed requests for council action received three days prior to the County Council's submittal deadlines. All of the 58 request for council action forms received from departments/agencies were processed and forwarded to the Finance Director and County Clerk in a timely manner once all necessary departmental information was received. 2. Provide guidance and assistance to departments/agencies to ensure the fiscal responsibility and accountability in developing the operating budget. On September 14, 2016, the kickoff meeting for the FY 2017-18 budget was held for department heads, budget liaisons and/or fiscal staff. Ongoing assistance to the departments/agencies is provided as needed. 3. Receive and process County of Hawai`i nonprofit grant applications. Grant applications were prepared, advertised and posted on the county website. The deadline for FY 2018 grant applications is Tuesday, January 31, 2017 Applications will then be processed and routed to the Council for final action. Six Month Progress Report on Program Objectives for FY 2016-17 2 FINANCE ACCOUNTS 1. Close FY 2015-16 books and issue final June 30 Budget Status Report by October 15, 2016, and determine the General Fund's fund balance by September 30, 2016. The FY 2015-16 books were closed on October 14,2016 and the final June 30 Budget Status Report was issued on October 27,2016. The General Fund's fund balance was determined on October 14,2016. 2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association (GFOA) for the County's June 30, 2016 Comprehensive Annual Financial Report. Certificate of Achievement is in the process of being obtained. 3. Close the books and have the monthly budget status reports available in FRESH within ten working days after the end of the month or close of the previous month, whichever is later, except for June, July, August, September and October. The prior fiscal year was officially closed on October 14, 2016 and we then began closing the months in Fiscal Year 2017. We anticipate being able to meet this objective beginning with the February 2017 closing. 4. Support the FRESH (Financial and Resource Enterprise Software for Hawaii County) system accounts payable, general ledger and payroll modules. This includes maintaining and keeping abreast of changes to the current modules that Accounts is responsible for, as well as, helping users and providing training when necessary. Support is being provided on a continuous basis. 5. Ensure that all claim payments made are proper and legal by pre-auditing 100% of payment requests for accuracy and propriety, returning items that are not accurate or proper to departments for correction. 100% of payment requests are being pre-audited. 6. Provide certificate of the availability of funds on County contracts within three working days of the contract's submission to Accounts Division. Certifications are being provided within the necessary timeframe. Six Month Progress Report on Program Objectives for FY 2016-17 3 FINANCE ACCOUNTS 7. Pay vendors promptly by issuing all warrants for claims within seven working days of the receipt of the invoice by Accounts Division. All warrants for claims are being issued within seven working days of the receipt of the invoice. 8. Ensure that all employees receive the correct amount of pay and related benefits by pre-auditing 100% of payroll claims for accuracy and compliance with legal and contractual requirements, and filing all required payroll tax forms and returns on time. 100% of payroll claims are being pre-audited and all required payroll tax forms and returns are being filed on time. Six Month Progress Report on Program Objectives for FY 2016-17 4 P FINANCE PURCHASING 1. Use technology effectively by processing 95% of all IFBs, RFPs and RFQs using Public Purchase, the division's chosen e-procurement system. The Purchasing Division used Public Purchase to process 95% of the IFB, RFPs and RFQs electronically, increasing vendor participation and reducing paper filing. 2. Use technology effectively by processing 75% of all documents electronically to the departments, agencies and public by using Public Purchase, Eden, Laser fiche or email. The Purchasing Division processed 80% of documents electronically to the departments. This includes preparing and approving bid documents, receiving and evaluating bid documents and distributing signed contract documents. All Purchasing Division procurement documents are maintained electronically,with the hardcopy signed contract filed. 3. Provide outstanding customer service to departments and agencies by completing draft specifications for formal advertised bidding (IFBs or RFPs) 90% of the time within 60 days of receipt of the request. The Purchasing Division processed 90% of the draft specifications with sixty days of receipt. In addition, the division has combined "like" type purchases during this time period, allowing for savings due to these combined purchases. 4. Provide outstanding customer service to departments and agencies for purchases less than the formal bidding limits, by completing the request for quotation process 95% of the time within ten working days of receipt. The Purchasing Division processed 95% of request for quotation requests within twenty days of receipt. The Division was able to achieve greater efficiency by using Public Purchase to regenerate prior requests so unnecessary research and typing is not required. 5. Provide outstanding customer service by processing 95% of routine documents (invoice payment approvals, contracts, change orders and supplemental agreements) within two working days of receipt, including electronic approvals. The Purchasing Division processed 95% of routine documents within two working days. If possible, electronic documents are requested and electronic signatures are used to increase the timeliness of the response. Six Month Progress Report on Program Objectives for FY 2016-17 5 FINANCE PURCHASING 6. Encourage staff professional development by requiring staff to attend a minimum of one professional development training class yearly, two classes required for supervisory staff. During this period staff attended training classes regarding contract administration, cost and pricing analysis, pCard training, and total cost of ownership. Six Month Progress Report on Program Objectives for FY 2016-17 6 FINANCE TREASURY 1. Invest 99 per cent of all funds in interest bearing accounts or certificates. At least 99% of funds are invested in interest bearing accounts or certificates. 2. Maintain sufficient liquidity to meet all cash requirements. All obligations were met including vendor payments, bond payments, and payroll expenses. 3. Maximize interest income by attaining budgeted projection while ensuring the safety of County funds. At the halfway point, interest income is 34.5 % of the budgeted goal. 4. Reconcile monthly statements within thirty days of receipt. Bank statements are being reconciled on schedule. Six Month Progress Report on Program Objectives for FY 2016-17 7 FINANCE REAL PROPERTY TAX 1. Maintain sales assessment mean ratio +/- 10% from the 100% assessment. • Sales ratio/assessment ratio for Appraisal Year 2016 will be determined in March 2017. 2. Maintain a co-efficient of dispersion at+/- 15% of the mean ratio. • The overall ratio for Appraisal Year 2016 will be determined in March 2017. 3. Conduct field inspections of 98% of all building permits issued or on file for all new construction. • Field inspections for new permits were at 98%. 4. Maintain an active educational and informational program on real property taxation. • This is an ongoing program within the division. • Staff and public concerns are valuable resources for this important function of the division. • Website data such as forms and instructions are reviewed periodically and updated as needed. Added feature are being implemented as they become available. • Presentations are made at professional, community, and club meetings upon request. • Radio, newspaper, and local public television coverage are coordinated with the mayor's press secretary. 5. Initiate proceedings for two real property tax foreclosure sales to reduce the number of delinquent accounts and dollar amount of delinquent faxes owed to the County. • The first sale for FY 2016-17 was held on December 6, 2016. All 37 properties offered were sold recovering $50,524.45 in taxes penalty and interest. Costs of$71,288.70 were recovered leaving a surplus of$354,286.85. • The second sale for FY 2016-17 is scheduled for June,2017. Six Month Progress Report on Program Objectives for FY 2016-17 8 FINANCE RISK MANAGEMENT 1. Continue to develop the Risk Management Division so as to be able to respond to inquiries and requests for assistance within a reasonable time. The Division continues to respond in a timely basis to requests from Departments, Divisions and the Council is assessing risk concerns and providing recommendations where appropriate. 2. Annually meet and collaborate with departments to discuss current risk issues, assess the policies and procedures in place and make necessary modifications to reduce risk and improve regulation compliance. The Division continues to respond in a timely basis to requests from Departments, Divisions and the Council is assessing risk concerns and providing recommendations where appropriate. 3. Annually review the County's self-insurance program and research insurance industry products to determine the most advantageous program to reduce potential financial loss and provide adequate protection. Since June 2014, Police fleet property coverage has been renewed as well as Kula'imano Housing, Public Officials bond, Flood (for eight facilities), Ouli Ekahi Housing and RSVP policies. Insurance industry has been closely monitored to be able to assist Departments in their budgeting process as it pertains to insurance procurement. 4. Meet every four months with Risk Management Committee to discuss activity and current risk issues. Risk Management Committee met in October 2014,and in addition to discussing RM Division activity and concerns of Departments, County accident(equipment and workers comp) trends are discussed so as to give Department heads a better sense of their Department's safety performance. 5. Meet monthly with Safety Division Administrator to discuss areas of safety concern and schedule safety and training programs to minimize the impact of such concerns. Meet regularly with Safety Division to discuss safety concerns island-wide and also attend and participate in the County Safety Committee meetings learning the concerns of its members (which I am able to discuss at Risk Management Committee meeting). Also participate with Safety Division in performing pre- OSHA inspections for all departments County-wide. Six Month Progress Report on Program Objectives for FY 2016-17 9 FINANCE RISK MANAGEMENT 6. As County Building Manager respond to concerns of occupying departments and agencies and maintain safe facility for occupants and the public visitors. As Building Manager provided support for occupants i.e. keys, complaints/concerns, as well as arrange office relocation logistics, alarm response, facilitate building repairs, etc. Six Month Progress Report on Program Objectives for FY 2016-17 10 FINANCE PROPERTY MANAGEMENT 1. Provide support for PONC in meeting its requirement of submitting its annual list of prioritized properties to the Mayor by December 31, 2016. The 2016 Annual Report to the Mayor with the Prioritized List of Properties was submitted on December 28, 2016. 2. Identify and initiate negotiations on the purchase of the next property pursuant to recommendations by PONC, the Mayor and as authorized by the County Council. On November 4, 2016, the County acquired approximately 3,127.95 acres in Kahuku, Ka`u, locally known as the "Road to the Sea". Grant funds from the State, Legacy Land Conservation Program and the Federal, U.S. Fish and Wildlife Service, Recovery Land Acquisition were utilized along with Public Access, Open Space and Natural Resources Preservation Commission funds for acquisition of this property. Acquisition by the County will ensure public access to the shoreline and protect the coastline for wildlife habitat. 3. Provide support for PONC as they review, evaluate and make recommendations to the director of Parks and Recreation regarding applications for stewardship grants from the PONC Maintenance Fund. Public Access, Open Space and Natural Resources Preservation Commissioner submitted recommendations for the stewardship grant to Clayton Honma, Director of Parks and Recreation on October 17, 2016 4. Provide support for the land management and right-of way acquisition needs for all County departments. The following projects have been completed or no longer in process FY 2016-17: • Ali`i Drive Shoulder Widening—Acquisition • DeLuz Parcel Remnant—Request to acquire remnant • HELCO —Request for utility easement • Napo`opo`o/Mamalahoa Highway Intersection Improvement—Acquisition • PONC (Kahuku Coastal Property)—Acquisition • Pu'u Alala Radio Tower Road Access—Donation of Ka'akepa Street road lot Six Month Progress Report on Program Objectives for FY 2016-17 11 FINANCE PROPERTY MANAGEMENT The following projects are still in process as of July 1, 2016: • Ali`i Drive Culvert Replacement—Acquisition • Ali`i Highway Improvement—Acquisition • Dahlberg—Donation • DeMattos - Use of County Land • Downs/Handgis —Extinguishment of Public Access Easement • HCEOC Botanical Garden—Lease to non-profit • Ho`oko Park(Waikoloa)—Acquisition/Lease Renewal • Kaiwiki Road Encroachment—Acquisition • Kama`ili Road Re-Alignment—Exchange • Kealakekua Public Parking Lot—Acquisition • Kohala High School Telecommunication Line—Request for easement • Kuauli Road Improvement—Acquisition • Lono Kona Sewer Improvement District—Easements • Mamalahoa Highway Drainage Improvements at Kawa Flats - ROE • Miloli`i Transfer Station—Temporary relocation • Napo`opo`o Transfer Station—Relocation • PAhala Wastewater Treatment Plant- Acquisition • Pahoa Parking Lot—Acquisition • Peace Corps Volunteer Sign—Sign placement on Property Managed by County • PONC (Amy Greenwell Gardens) —Conservation Easement • PONC (Wai'opae) - Acquisition • Puako Road Abandonment—Transfer to State of Hawaii • Sandusky—Land Exchange • Ululani Street Extension - Acquisition • WaiAkea Uka Community Center—Acquisition • Waimea Trails & Greenways Project—Easement w/Parker Ranch • West Hawaii Traffic Signals—Easement acquisition 5. Provide administrative and fiscal management of County leased properties and insure leases are paid on time. The following leases were negotiated and formalized in FY 2016-17: • Hamakua Farm Bureau (Kapulena Ag. Park) • Hilo Fire Warehouse and Office • Kona Prosecuting Attorney Additional Office Six Month Progress Report on Program Objectives for FY 2016-17 12 FINANCE PROPERTY MANAGEMENT • Parks and Recreation Holualoa Parking Lot The following leases are currently in the process of negotiation regarding terms and conditions for FY 2016-17: • IT—Server Relocation • Kona Parks and Recreation Facility • Volcano Fire Station (Kilauea Military Reservation) All leases that are the fiscal responsibility of Property Management were paid on time. There were no late fees incurred. 6. Dispose of surplus real property as requested and authorized by the Director of Finance. The Planning Department's Geothermal Relocation Program had five properties for auction. The Geothermal Property Auction was held on Thursday, October 13,2016. All five properties were sold. 7. Maintain the fixed assets record system of County property and submit the annual fixed asset report to the County Council. FY2015-16 annual County of Hawaii Fixed Asset Report was submitted to the County Council on Tuesday, August 16, 2015. 8. Hold at least one public auction for the disposal of useable surplus County owned personal property. No equipment auction was held for FY 2016-17. Six Month Progress Report on Program Objectives for FY 2016-17 13 FINANCE VEHICLE REGISTRATION AND LICENSING Vehicle Registration 1. Process mail within three business days from date received. Mail is processed within two to three days. The STEP worker program has contributed tremendously in accomplishing this task. 2. Recommend and implement at least one change in operations to enhance customer service experience. The hiring of five hybrid has contributed to enhancing customer experience in all four offices. Hybrid Clerks are able to process both motor vehicle registration and driver license transactions. 3. To have 90 percent of`Service Excellence Surveys' indicate "Excellent" overall efficiency rating in responding to customer concerns. We have met or exceeded the 90% of"Service Excellence Surveys" which gave an "Excellence overall efficiency rating". Licensing 1. Respond to inquiries and requests for renewals/duplicates by mail within four business days from date received. Inquiries and request for renewals and duplicates have been answered within two to three days. 2. Recommend and implement at least one change in operations to enhance customer service experience. Driver License has been actively working on cross training clerks so that more clerks are familiar with each other's work. This has helped staff to gain a greater understanding of the work that we do, has helped increased the knowledge base of staff, and has allowed our division to continue to service the public with minimal impact to service time due to staff shortages. Six Month Progress Report on Program Objectives for FY 2016-17 14 FINANCE VEHICLE REGISTRATION AND LICENSING 3. To have 90 percent of`Service Excellence Surveys' indicate "Excellent" overall efficiency rating in responding to customer concerns. From July 2, 2016-December 31, 2016 Driver Licensing efficiency rating is 94%. Periodic Motor Vehicle Inspection 1. Conduct at least 1,000 inspections of stations issuing safety checks. From July 2, 2016 through December 30,2016 we have conducted 494 inspections of stations issuing safety checks. Six Month Progress Report on Program Objectives for FY 2016-17 15 This page intentionally left blank FINANCE ADMINISTRATION/BUDGET Administration 1. Conduct training sessions, large and small group settings as needed, for county financial personnel. Desired outcome is to provide a training media for financial support staff. Four training sessions were conducted. Three specialized training were for departments including procurement training and another training was held to provide accounts and procurement updates and instructions for the preparation of the FY 2016-17 budget. In addition, there have been a variety of one-on-one trainings with many of the departments. 2. Maintain interaction and education for the public by participating in community meetings and by conducting workshops on the various finance areas, including budget, purchasing and real property tax related areas. Five such workshops and meetings were conducted in the fiscal year. The focus was on various finance topics including real property tax. 3. Conduct informational sessions or distribute instructive materials to division managers, supervisors and/or staff at least four times per year, covering new or changing regulations, rules and procedures that affect employee relations or benefits. Seven such training sessions or distribution of instructive materials were completed for the fiscal year. 4. Refer procurement protests to Corporation Counsel within three working days of receipt. There were two protests filed during the fiscal year. We met the deadline as noted above. Final Status Report on Program Objectives for FY 2015-16 1 FINANCE ADMINISTRATION/BUDGET Budget 1. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and signatures for all fully-completed requests for council action received three days prior to the County Council's submittal deadlines. Prepared 154 transmittal letters, 87 resolutions, 84 bills, and two donation letters for council action on behalf of departments and agencies which were processed and forwarded to the Finance Director and County Clerk in a timely manner. 2. Provide guidance and assistance to departments/agencies to ensure the fiscal responsibility and accountability in developing the operating budget. On September 11, 2015, the kickoff meeting for the FY 2016-17 budget was held for department heads, budget liaisons and fiscal staffs of County departments and agencies. Budget 101 classes were held on September 14 and 24, 2015 to provide training on completion of department budget documents. Ongoing assistance was provided to various departments/agencies as needed. 3. Receive and process County of Hawai`i nonprofit grant-applications. Received and processed 146 non-profit grant applications for FY 2017. 142 were awarded by the County Council totaling$1,500,000. • Final Status Report on Program Objectives for FY 2015-16 2 FINANCE ACCOUNTS 1. Close FY 2014-15 books and issue final June 30 Budget Status Report by October 15, 2015, and determine the General Fund's fund balance by September 30, 2015. The FY 2014-15 books were closed on October 15, 2015 and the final June 30 Budget Status Report was issued on October 30, 2015. The General Fund's fund balance was determined on October 14, 2015. 2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association (GFOA) for the County's June 30, 2015 Comprehensive Annual Financial Report. Certificate of Achievement was obtained. 3. Close the books and have the monthly budget status reports available in FRESH within ten working days after the end of the month or close of the previous month, whichever is later, except for June, July, August, September and October. The prior fiscal year was officially closed on October 15, 2015 and we then began closing the months in FY 2016. 4. Support the FRESH (Financial and Resource Enterprise Software for Hawaii County) system accounts payable, general ledger and payroll modules. This includes maintaining and keeping abreast of changes to the current modules that Accounts is responsible for, as well as, helping users and providing training when necessary. Support is being provided on a continuous basis. 5. Ensure that all claim payments made are proper and legal by pre-auditing 100% of payment requests for accuracy and propriety, returning items that are not accurate or proper to departments for correction. 100% of payment requests are being pre-audited. 6. Provide certificate of the availability of funds on County contracts within three working days of the contract's submission to Accounts Division. Certifications are being provided within the necessary timeframe. Final Status Report on Program Objectives for FY 2015-16 3 FINANCE ACCOUNTS -^- 7. Pay vendors promptly by issuing all warrants for claims within seven working days of the receipt of the invoice by Accounts Division. All warrants for claims are being issued within seven working days of the receipt of the invoice. 8. Ensure that all employees receive the correct amount of pay and related benefits by • pre-auditing 100% of payroll claims for accuracy and compliance with legal and contractual requirements, and filing all required payroll tax forms and returns on time. 100% of payroll claims are being pre-audited and all required payroll tax forms and returns are being filed on time. • Final Status Report on Program Objectives for FY 2015-16 4 FINANCE --��-� -----_--- ---- PURCHASING 1. Use technology effectively by processing 95% of all IFBs, RFPs and RFQs using Public Purchase, the division's chosen e-procurement system. The Purchasing Division used Public Purchase to process 97% of the IFB, RFPs and RFQs electronically, increasing vendor participation and reducing paper filing. 2. Use technology effectively by processing 75% of all documents electronically to the departments, agencies and public by using Public Purchase, Laser fiche or email. The Purchasing Division processed 80% of documents electronically to the departments. This includes preparing and approving bid documents, receiving and evaluating bid documents and distributing signed contract documents. All Purchasing Division procurement documents are maintained electronically,with the hardcopy signed contract filed. 3. Provide outstanding customer service to departments and agencies by completing draft specifications for formal advertised bidding (IFBs or RFPs) 90% of the time within 60 days of receipt of the request. The Purchasing Division processed 93% of the draft specifications within 60 days of receipt. In addition, the division has combined "like" type purchases during this time period, allowing for savings due to these combined purchases. 4. Provide outstanding customer service to departments and agencies for purchases less than the formal bidding limits, by completing the request for quotation process 95% of the time within ten working days of receipt. The Purchasing Division processed 95% of request for quotation requests within 20 days of receipt. The Division was able to achieve greater efficiency by using Public Purchase to regenerate prior requests so unnecessary research and typing is not required. 5. Provide outstanding customer service by processing 95% of routine documents (invoice payment approvals, contracts, change orders and supplemental agreements) within two working days of receipt, including electronic approvals. The Purchasing Division processed 97% of routine documents within two working days. If possible, electronic documents are requested and electronic signatures are used to increase the timeliness of the response. • Final Status Report on Program Objectives for FY 2015-16 5 FINANCE PURCHASING 6. Encourage staff professional development by requiring staff to attend a minimum of one professional development training class yearly, two classes required for supervisory staff. During this period staff attended training classes regarding software contract negotiation, Microsoft SharePoint, Eden inventory module, budget preparation, contract administration, ethics training, and State Procurement Office cost and price analysis training. Final Status Report on Program Objectives for FY 2015-16 6 FINANCE TREASURY 1. Invest 99% of all funds in interest-bearing accounts or certificates. At least 99% of funds are invested in interest bearing accounts or certificates. . 2. Maintain sufficient liquidity to meet cash requirements. All obligations were met including vendor payments, bond payments and payroll expenses. 3. Maximize interest income by attaining budgeted projection while ensuring the safety of County funds. FY 2016 interest income is only 38% of the annual budgeted goal. The shortfall is primarily due to interest rates which have not increased as expected. 4. Reconcile monthly statements within thirty days of receipt. Bank statements are being reconciled on schedule. Final Status Report on Program Objectives for FY 2015-16 7 P g J FINANCE REAL PROPERTY TAX 1. Maintain sales assessment mean ratio +/- 10% from the 100% assessment. • Sales ratio/assessment ratio is the ratio of an appraised (or assessed) value to the sale price or adjusted sale price of a property. The sales ratio studyis conducted to fulfill the obligation to make property assessments uniform and equitable. The study functions as the assessor's yardstick in evaluating what is being done right, what is being done wrong, and what reappraisal activity is necessary. The county ordinance states that no taxpayer is deemed aggrieved by an assessment unless the assessment exceeds by more than 20% of market value. The goal of the division is to keep this percentage at 10% or lower. The higher the percentage, the further away the assessment is from market value. • The mean sales levels for improved residential property were 0.871 for condominiums after adjustment for personal property and 0.944 for single family residences. The improved residential level was within 6% of our targeted level, however, the condominiums while within the statutory level need to be improved on. • The sales ratio for vacant land was 0.967 or within 4% of the targeted mean. • The combined mean level of assessment was 0.9241 with a median of 0.9247 • The sales ratio report issued annually meets IAAO recommendations and standards for level of assessment. 2. Maintain a co-efficient of dispersion at+/- 15% of the mean ratio. • The coefficient of dispersion is the average deviation of a group of numbers from•the median expressed as a percentage of the median. In ratio studies, this is the average percentage deviation from the median. Per the International Association of Assessing Officers, low CODs (15.0 or less) tend to be associated with good appraisal uniformity. The acceptable ratio for large rural counties is 20%. The lower the ratio the better although ratios of less than 5.0 are rare. • The COD was 10.05 for condominiums, 16.37 for single family residences, and 16.13 for land. • The combined COD was 14.29 using 3,074 sales. • The sales ratio report issued annually meets IAAO recommendations and standards for COD and confidence levels. Final Status Report on Program Objectives for FY 2015-16 8 FINANCE REAL PROPERTY TAX 3. Conduct field inspections of 98% of all building permits issued or on file for all new construction. • Field inspections for new permits were at 98%. 4. Maintain an active educational and informational program on real property taxation. • Our RPT website continues to be updated with fill-able forms, instructions and FAQ's as soon as they are approved. It has proven to be an excellent way to communicate and educate the public and is very well received by the public. • 12 of the appraisal staff received training in the form of IAAO Course 331 (Mass Appraisal Practices and Procedures) in the last week of June. In house training sessions on Computer Assisted Land Pricing (CALP), Appeals Preparation and Presentation continue. Additional training is planned and helps the staff in communicating what we do to the general public. • Over 42,000 individual letters were mailed out in November 2015 to existing Homeowner's Exemption holders explaining an ordinance change taking effect on December 31, 2015 requiring them to file or be eligible to file Hawaii State Resident Income Tax in order to get the exemption in the future. This is an ongoing effort. • The division has continued to provide County Council with data and models regarding proposed ordinance change's effects on the tax base and public. • The division continues to participate in public and professional forums with presentations called Real Property Tax 101 or 102 both of which cover the process from assessment to taxes in the requested detail. It has been well received by both professional and public groups. The division continues working with the public over the counter, by email or on the phone. • Radio, newspaper, and local public television coverage are coordinated with the mayor's press secretary. Final Status Report on Program Objectives for FY 2015-16 9 FINANCE REAL PROPERTY TAX 5. Initiate proceedings for two real property tax foreclosure sales to reduce the number of delinquent accounts and dollar amount of delinquent taxes owed to the County. • The second sale for FY 2015-16 is scheduled for June 9, 2016. • The first sale was held on January 12, 2016 with a total of 61 properties offered for sale. All sold. The county received $431,905.95 of which $209,092.13 was in penalties, interest and costs. An additional$852,690.78 was collected as surplus. • The second sale was held on June 6, 2016 with a total of 54 properties offered for sale. All but 3 sold. The county received $426,026.14 of which $218,524.85 was in penalties, interest and costs. An additional $540,196.57 was collected as surplus. • Final Status Report on Program Objectives for FY 2015-16 10 FINANCE RISK MANAGEMENT 1. Continue to develop the Risk Management Division so as to be able to respond to inquiries and requests for assistance within a reasonable time. The Division continues to respond in a timely basis to requests from Departments, Divisions and the Council in assessing risk concerns and providing recommendations where appropriate. 2. Annually meet and collaborate with departments to discuss current risk issues, assess the policies and procedures in place and make necessary modifications to reduce risk and improve regulation compliance. The Division has been involved on a regular basis with all Departments through an inspection process to better prepare for regulatory enforcement. 3. Annually review the County's self-insurance program and research insurance industry products to determine the most advantageous program to reduce potential financial loss and provide adequate protection. Since June 2015, Police fleet and subsidized auto coverage has been renewed as well as policies for Mass Transit, Kula'imano Housing, Public Officials bond, Flood (for eight facilities), Ouli Ekahi Housing, RSVP (volunteers), County of Hawaii property, Fire EMT professional liability and Helicopter/Hull liability and Kohala Ranch fire truck. The insurance industry has been closely monitored in order to assist Departments in their budgeting process as it pertains to insurance procurement. 4. Meet every four months with Risk Management Committee to discuss activity and current risk issues. Risk Management Committee met in October 2015, February 2016, June 2016 and in addition to discussing RM Division activity and concerns of Departments, County accident (equipment and worker's comp) trends are discussed so as to give Department heads a better sense of their Department's safety performance. 5. Meet monthly with Safety Division Administrator to discuss areas of safety concern and schedule safety and training programs to minimize the impact of such concerns. Met regularly with Safety Division to discuss safety concerns island-wide and also attend and participate in the County Safety Committee meetings, learning the concerns of its members (which I am able to discuss at Risk Management Committee meeting). Also participated with Safety Division in performing pre- OSHA inspections for all departments County-wide. Final Status Report on Program Objectives for FY 2015-16 11 FINANCE PROPERTY MANAGEMENT 1. Provide support for the Public Access, Open Space and Natural Resources Preservation Commission in meeting its requirement of submitting its annual update of prioritized lands to the Mayor by December 31, 2015. The 2015 Annual Report to the Mayor with the Prioritized List of Properties was submitted on December 30,2015. 2. By December 2015, identify and initiate negotiations on the purchase of the next property pursuant to recommendations by the Public Access, Open Space and Natural Resources Preservation Commission,the Mayor and as authorized by the County Council. On November 17, 2015, the County acquired approximately 26 acres adjacent to Pohoiki Boat Ramp/Park in the Puna district utilizing monies from the Public Access, Open Space and Natural Resources Preservation Fund. Acquisition by the County will ensure preservation of low land Native Hawaiian forest, coastal habitat and cultural and burial sites. 3. Provide support for the land management and right-of way acquisition needs for all County departments. The following projects have been completed or no longer in process as June 30, 2016: • Amakihi Street—Request to acquire road • Christian Marinello —Request to acquire paper road • DeLuz Parcel Remnant—Request to acquire remnant • Fineberg and Gapp —Acquisition • Hawaiian Paradise Park HOA—Donation of land • Hokuli`a Bypass —Acquisition • Kamaee Road Realignment—Request to exchange land • Kapi`olani Street Extension—Acquisition • Kawailani Street Improvement- Acquisition • • Lopez—Request to acquire County land • Manono Street Widening—Acquisition • Manowaiopae Road Encroachment—Acquisition • Mass Transit Baseyard—Acquisition • Mauka-Makai.Corp —Request to acquire road remnant • Namoku Tank Site—Transfer to Water Supply • Nobriga—Use of County Land Final Status Report on Program Objectives for FY 2015-16 12. FINANCE PROPERTY MANAGEMENT • Pohoiki Park Addition - Acquisition • Road Reserve A (Benko/Capone/Mamaki Tea) —Land Exchange • Estate of Skogstad —Donation of Land • State Sale of Road,Remnant—Requesting comments from County • Tavares Trust—Road Encroachment, Land Exchange The following projects are still in process as of June 30, 2016: • Ali`i Drive Shoulder Widening—Acquisition • Ali`i Drive Culvert Replacement—Acquisition • Ali`i Highway Improvement—Acquisition • Dahlberg- Donation • DeLuz Parcel Remnant—Request to acquire remnant • DeMattos - Use of County Land • Downs/Handgis—Extinguishment of Public Access Easement • Hamakua Farm Bureau (Kapulena Ag. Park) —Lease to non-profit • HCEOC Botanical Garden—Lease to non-profit • HELCO —Request for utility easement • Ho`oko Park—Acquisition/Lease Renewal • Kaiwiki Road Encroachment—Acquisition • Kama`ili Road Re-Alignment—Exchange • Kealakekua Public Parking Lot—Acquisition • Kohala High School Telecommunication Line—Request for easement • Kuauli Road Improvement—Acquisition • Lono Kona Sewer Improvement District—Easements • Mamalahoa Highway Drainage Improvements at Kawa Flats - ROE • Miloli`i Transfer Station—Temporary relocation • Napo`opo`o Transfer Station—Relocation • Napo`opo`o/MAmalahoa Highway Intersection Improvement—Acquisition • Pahala Wastewater Treatment Plant- Acquisition • Pahoa Parking Lot—Acquisition • Peace Corps Volunteer Sign—Sign placement on Property Managed by County • PONC (Amy Greenwell Gardens) —Conservation Easement • PONC (Kahuku Coastal Property) - Acquisition • PONC (Wai'opae) - Acquisition • Pu`u Alala Radio Tower Road Access—Donation of Ka`akepa Street road lot • Puako Road Abandonment—Transfer to State of Hawaii • Sandusky—Land Exchange Final Status Report on Program Objectives for FY 2015-16 13 FINANCE PROPERTY MANAGEMENT • Ululani Street Extension - Acquisition • Waiakea Uka Community Center—Acquisition • Waimea Trails & Greenways Project—Easement w/Parker Ranch • West Hawaii Traffic Signals —Easement acquisition 4. Provide administrative and fiscal management of all County leased properties and insure all leases are paid on time. The following leases were negotiated and formalized in fiscal year 15-16: Parks and Recreation Banyan's Beach parking lot Parks and Recreation Kona Warehouse Legislative Auditor's Hilo office Mass Transit's Hilo office HOVE Police Sub-Police Station Kea'au Transfer Station HOVE Nutrition space Hilo Police Warehouse Hilo Fire Heliport Space Kona Mobile Food Concession Program The following leases are currently in the process of negotiation regarding terms and conditions for fiscal year 15-16: Hilo Fire Warehouse and Office Kona Prosecuting Attorney Office Kona Prosecuting Attorney Additional Office Volcano Fire Station (Kilauea Military Reservation) Parks and Recreation Holualoa Parking Lot All leases that were the fiscal responsibility of Property Management were paid on time. There were no late fees paid. 5. Dispose of surplus real property as requested and authorized by the Mayor and the County Council. Remnant sale to Hoku Kai Biofuels for fuel transmission line. The Planning Department's Geothermal Relocation Program had eight properties to dispose. The Geothermal Property Auction was held on Monday, November 23, 2015. All eight properties were sold. Final Status Report on Program Objectives for FY 2015-16 14 FINANCE PROPERTY MANAGEMENT 6. Maintain the fixed assets record system of County property and submit the annual fixed asset report to the County Council. FY 2014-15 annual County of Hawaii Fixed Asset Report was submitted to the County Council on Monday,August 17, 2015. 7. Hold at least one public auction for the disposal of useable surplus County owned personal property. The Department of Housing and Community Development's Kamakoa Nui's Affordable Housing Project was required to remove all furniture located in the four Model Homes. Kamakoa Nui's Furniture Auction was held on Saturday, July 25, 2015 from 9:00 AM to 5:00 PM. The auction was located on the first floor and in the garage of Model Home#69 and in the garage of Model Home #70. The majority of the items were sold with the exception of a few pieces of furniture. The County of Hawaii Vehicle and Equipment Auction was conducted on Monday, December 21, 2015. The majority of the items were sold,with the exception of a few refuse trailers and a sign vinyl plotter. • Final Status Report on Program Objectives for FY 2015-16 15 FINANCE VEHICLE REGISTRATION AND LICENSING Vehicle Registration 1. Process mail within three business days from date received. An increase in STEP worker hours assisted us in meeting our goal during the month of December which is our busiest month. However,we did experience delays throughout the year due to shortage of staff. We were able to process mail within five to ten days. 2. Recommend and implement at least one change in operations to enhance customer service experience. In November,vehicle registration became part of the new driver's license office located at the Waimea Center. This office has been well received by the community who appreciate the convenience of not having to travel far. Other "in-house" changes such as painting the lobby and benches at the Hilo vehicle registration office and re-arranging the Kona office are other ways we sought to enhance our customer service experience. 3. To have 90 percent of`Service Excellence Surveys' indicate "Excellent" overall efficiency rating in responding to customer concerns. We did obtain 90 percent of"Service Excellence Surveys" which indicate "Excellent" overall efficiency rating in responding to customer concerns., Licensing 1. Respond to inquiries and requests for renewals/duplicates by mail within four business days from date received. Response to inquiries and requests for renewals/duplicates by mail were completed within two to three days from the date received. Final Status Report on Program Objectives for FY 2015-16 16 FINANCE VEHICLE REGISTRATION AND LICENSING 2. Recommend and implement at least one change in operations to enhance customer service experience. We moved the driver license office located at the Waimea Police Station to the "old Kamuela Deli" site in the Waimea Center. This change provides us with a bigger office with a designated room for written tests and large lobby area. These measures provide the Kohala and Hamakua communities with easier access to our facilities and services and has also created a "one stop shop" for vehicle registration and licensing needs. In addition, we implemented an electronic numbering system at our Kona Vehicle Registration & Licensing office to assist with line management. Once a number is issued, customers are able to wait comfortably for their number to be called. 3. To have 90 percent of`Service Excellence Surveys' indicate "Excellent" overall efficiency rating in responding to customer concerns. Overall,we obtained 88 percent of"Service Excellence Surveys" indicating "Excellent" overall efficiency rating in responding to customer concerns. Periodic Motor Vehicle Inspection 1. Conduct at least 1,000 inspections of stations issuing safety checks. PMVI inspectors conducted 1,048 inspections of stations issuing safety checks. Final Status Report on Program Objectives for FY 2015-16 17 This page intentionally left blank FIRE FIRE EMERGENCY OPERATIONS DIVISION 1. Establishment of an officers training program for the rank of Fire Equipment Operator, Fire Captain, and Battalion Chief by August 2016. This program will outline the specific respective duties and responsibilities of each position as well as how to conduct investigations,take proper corrective actions, and to write policies and procedures. The Hawaii Fire Department Officers Training Program is currently in progress with a lead Captain working on a syllabus. 2. Create an operations retraining and recertification calendar for all required training and recertifications by December 2016. This program calendar is designed to give personnel adequate notice of expirations as well as any upcoming training and recertification classes. Collaboration with the Operations Battalion Chiefs and the Training Bureau currently in progress in regards to a calendar that would be sufficient and meet needs of the Stations,the Training Bureau and the personnel. 3. Develop a more comprehensive in-station training and drill program by February 2017. This program will be more concise in identifying what type drill will be conducted as well as its frequency. Written exams may be required. Collaboration with the Operations Battalion Chiefs and the Training Bureau is currently in progress. 4. Establish an availability schedule to be used to identify all personnel available for duty during a specified period. It will also identify the rank and qualifications of each. Targeted completion date is April 2017. The Hawai`i Fire Department is currently working on this objective. 5. Establish a specialized panel of six personnel that will be subject matter experts in conducting investigations as well as doing periodic review of department policies, procedures, Memorandum of Agreements, and Memorandum of Understandings by June 2017. The Hawai`i Fire Department currently identified 11 potential personnel and is currently working on this objective. Six Month Progress Report on Program Objectives for FY 2016-17 1 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau 1. Look into the feasibility of implementing Hawai`i Fire Department(HFD) Basic Life Support(BLS) ambulance services in the districts where Pro-QA non-emergent protocols exist. Objectives will be; get approval from State EMS, project the number of calls per month, calculate unit hour usage, estimate reduction in unit hour usage for Advanced Life Support(ALS) units,project costs, and draft protocols by the end of the fiscal period. Project not yet initiated. 2. Approach County of Hawai`i officials and State Legislatures with request to fund additional ambulance services in the district of Puna. Goal will be to meet with officials in the second quarter of FY 2016 in preparation for submittal of requests for the 2017 legislative period. A meeting with Representative Onishi has been scheduled for January 9,2017 to discuss submittal of a Puna ambulance Bill into the 2017 legislative session. 3. Continue with the promotion of the EMS Career Ladder and MICT recruitment effort. Aggressively recruit prospective candidates for the August 2017 MICT class. Goal is to identify interested and prospective candidates by August 2016 and confirm attainment of the necessary program perquisite, as well as facilitate MICT prep classes throughout the fiscal period. 19 personnel have expressed interest in attending the August 2017 MICT class.An MICT info session for prospective MICT students was provided back in November 2016 with the KCC MICT program director and counselor. 4. Continue to conduct statewide EMS recruitment effort by marketing the benefits of our Fire Based EMS department to one Kapi`olani Community College (KCC) EMT and one KCC MICT class on Oahu by end of the fiscal period. In conjunction with this effort, work collaboratively with the Chiefs Office to conduct selective hire opportunities for KCC trained state licensed EMT and MICT personnel. EMS Bureau team presented to the KCC EMT graduating class on Oahu in December 2016. The feedback from the audience was positive and garnered lots of questions and interest in our Fire Based EMS system. Six Month Progress Report on Program Objectives for FY 2016-17 2 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau 5. Expand EMS Bureau presence in West Hawai`i and North Hawaii by adding FMS III positions in each service area by end of the fiscal period. Pilot West Hawaii FMS III position was filled in October 2016. Position is grant funded through the office of aging with a strong focus on incident reduction and community paramedicine initiatives. Next step is to provide data on the effectiveness and impact of this position and attain permanent funding. 6. Continue Community Out Reach/Injury Prevention programs: a. Hands Only(HO) CPR—Build sustainability in the DOE program by identifying Champion teachers in east and west Hawai`i who can lead instruct and manage in house delivery of HO CPR training. Champion teachers have been identified at two schools thus far, and both have taken proactive roles in leadingand coordinatingtheir in school HO CPR program. b. Child Passenger Safety Inspection Clinics (CPS)—Conduct two Island-wide inspection clinics throughout fiscal period. A large scale CPS inspection clinic was conducted in conjunction with the National CPS week and National Safety Seat Saturday campaign back in September 2016. 7. Continue to aggressively pursue alternative funding opportunities to facilitate acquisition of new equipment and/or training throughout the fiscal period. Grants applied for and status: i. Office of Aging—$100,000 for funding of West Hawaii FMS III position ii. Shippers Warf- $55,000 for national level EMS Conferences iii. AFG—Compression devices (awaiting notification) iv. State DOT—eDraulic rescue extrication tools—(awaiting notification) v. State DOT—continuation of CPS program—(awaiting notification) vi. State DOT—Injury Prevention position—Denied Six Month Progress Report on Program Objectives for FY 2016-17 3 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Rescue Operations 1. Maintain annual review and revision of current Search and Rescue policies and procedures in accordance with recognized industry standards. Continue to review, adopt, and implement an established policy by June 2017. The Hawaii Fire Department revised and implemented our confined space guidelines and are reviewing our dive policy. We will continue to work on updating all of our rescue guidelines and policies. 2. Continue to update our Resource Management Plan for all types of rescue equipment by December 2016. The Hawaii Fire Department have reviewed our cache of rescue equipment and have identified and ordered equipment to supplement our current gear. 3. Continue to be actively involved in procuring funds through grants and other alternative sources by December 2016. The Hawaii Fire Department continue to work with the Sayre Foundation and other donors to supplement our budget with funding for rescue equipment. 4. Develop and implement a Dive Rescue program conducting in-house training with both rescue stations by June 2017. The Hawaii Fire Department trained all rescue personnel to the Dive Rescue I level utilizing our in-house instructor. We are pursuing to train more instructors in our attempt to keep this program self-sustaining. 5. Develop a coordinated Rescue Water Craft program in conjunction with the Ocean Safety Division in responding to Ocean related incidents by June 2017. Project not yet implemented. The Hawaii Fire Department will continue to integrate our rescue response operations with the Ocean Safety RWC program. Six Month Progress Report on Program Objectives for FY 2016-17 4 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Hazmat Operations 1. Develop and implement a Hazardous Materials Operations level recertification training program for all HFD personnel by December 2016. The Hawaii Fire Department implemented a recertification program for the Operations level personnel but is still trying to solidify a program for the Technician level. 2. Establish a line budget to effectively plan for maintenance, updating, and repair of equipment by June 2017. The Hawaii Fire Department does not have a specific budget line-item identified for Hazmat. However,we do have funds allocated that allows us to purchase equipment, supplies, and to provide for maintenance of our existing equipment. 3. Develop and implement an Island-wide training program for the Hazmat teams to allow them to practice large scale exercises utilizing both Hazmat teams incorporated into a unified command system by December 2016. , Although we have been working with the 93rd CST involving hazmat related exercises,we would like to conduct our own intra-agency county exercises. 4. Continue to provide training for our Hazmat teams in a coordinated effort with the 93rd CST, State RAD Team, and other outside agencies, and identify opportunities for partnerships and shared resources by December 2016. We continue to work with the 93rd Civil Support Team in conducting WMD and other hazmat related full-scale exercises in our county. 5. Replace our outdated equipment to provide adequate monitoring and on-scene capabilities for public safety and environmental protection by June 2017. The Hawaii Fire Department have replaced some of our equipment for air monitoring at incidents. However, due to budgetary constraints,we have some outdated equipment that needs to be replaced to increase our response capabilities and provide for safety of the public and our personnel, but continue to seek funding. Six Month Progress Report on Program Objectives for FY 2016-17 5 FIRE OCEAN SAFETY 1. Continue pursuit of target manpower goals of providing a minimum of two Water Safety Officers daily per tower in accordance with our operational schedule to have at least two Water Safety Officers on duty during weekends, holidays and summer and winter vacation. This would entail the addition of two full time positions at Hapuna and two full-time positions is Hilo by June 2017. The Hawaii Fire Department added three WSO personnel to the Hapuna and Puna districts when Rescue Water Craft program began in 2015. However, due to budgetary constraints,we continue to have a shortage of manpower at our beaches. 2. Create two Water Safety Officer III positions for training, supervisory, and administrative support assigned to east and west Hawai`i by June 2017. The Hawaii Fire Department submitted a supplemental budget request that would include WSO IIIositions for all districts as well as for trainingin East P and West Hawaii. 3. Continue to co-sponsor with Hawaiian Lifeguard Association(HLA)the Big Island Junior Lifeguard program at five locations: Hilo, Puna, Punalu'u, Kailua-Kona, and Hapuna,to promote ocean safety through education and activities to youth ages 12- 17. Programs to be implemented during July and August 2016. Program completed. The Hawaii Fire Department will continue to hold Jr. Lifeguard programs in the identified districts and participate in the state championships. 4. Procure and erect a new surveyor tower for the Kahalu`u Beach south end by December 2016. The Kahalu`u south tower has been erected and is fully functional. 5. Initiate training and create a plan to implement a Rescue Water Craft Crewperson (RWCC)program in the Ocean Safety Division by December 2016. We have conducted training for our personnel to be certified as a RWCC and are utilizing them on a regular basis. Six Month Progress Report on Program Objectives for FY 2016-17 6 FIRE OCEAN SAFETY 6. Create a replacement policy for our Rescue Water Craft(RWC)to identify replacement of our RWC by December 2016. Policy is currently in progress. We have an informal plan for our RWC replacement but do not have any formal plan or policy. Six Month Progress Report on Program Objectives for FY 2016-17 7 FIRE FIRE PREVENTION BUREAU 1. Take an aggressive approach to public education in regards to fire prevention and life safety awareness. Topics to include smoke detectors, emergency recognition, and emergency action plans prior to an emergency. Smoke alarm/Home inspection program totals so far 37 homes inspected, 191total smoke alarms installed in those homes. Only one of the 37 homes had a working smoke alarm prior to our installations. 2. Work on adoption process of the new 2015 NFPA 1 State Fire Code as well as the adoption process of the new Hawai`i County fire code as it pertains to the new State Fire code along with implementing a plan review fee process and subaccount that will be used for Fire Prevention Bureau training, equipment and supplies. The Hawaii Fire Department completed the statewide review of the changes from the 2012 version to the 2015 version. Starting to meet and work on the state and county specific amendments. We will be seeking a meeting with the new Mayor for approval and support for our plan review fee system. 3. Determine the minimum staffing of inspectors needed to meet the five year minimum maintenance inspection criteria for all commercial properties as stated in the HRS 132. Minimum staffing requirements is determined by using the new NFPA 1730 standard. 4. Continue to educate suppression personnel in conducting basic fire inspections, fire investigations, and how to conduct community risk analysis assessments. The Hawaii Fire Department Prevention Bureau is currently working on a combined form that will meet the preplan needs as well as basic fire inspection needs. Once the form is completed,we plan to educate and train one fire station and start using the form utilizing one of our Fire Prevention Bureau Ipads. 5. Continue Fire Prevention to the public schools by conducting fire safety assemblies at elementary schools throughout the island. The Fire Prevention Bureau conducted 29 school assemblies reaching approximately 9,000 keiki. 132 classrooms had 100% participation in our Fire Fighter Safety Guide program. This is currently a record high. Six Month Progress Report on Program Objectives for FY 2016-17 8 FIRE AUXILIARY SERVICES BUREAU Fire Equipment Maintenance Section 1. Explore the opportunity to increase Maintenance personnel by adding a clerk to maintain Management Data System for department's fleet of vehicles by January 2017. Hawaii Fire Department personnel is currently analyzing workload and maintenance data and will be drafting a working proposal to increase personnel to accomplish this later this year. 2. Evaluate cost effective measures in creating a working Foreman position to alleviate Chief Mechanic daily duties,permitting increased attention towards administrative matters. The Hawaii Fire Department is currently reviewing productivity data for the first six months and will provide recommendations to Fire Chief. Fire Communications Control Center 1. Explore opportunities to increase personnel, allowing coverage of one supervisor and five personnel per shift. The primary focus is recruitment and the filling of Fire Radio Dispatcher I positions. Increase of personnel in dispatch continues to be a priority for numerous operational and administrative purposes in the Dispatch Center. 2. In addition to proposed improvement of facility concerning American with Disabilities Act, include upgrades to position console with proper ergonomic furniture. The Hawaii Fire Department is currently working with vendor on specifications. Grant from E99 will be utilized to purchase ergonomic furniture. Six Month Progress Report on Program Objectives for FY 2016-17 9 FIRE AUXILIARY SERVICES BUREAU Warehouse and Supply Section 1. Explore opportunities to increase storage space within existing facility to include expansion or relocation by May 2017. Warehouse move is at currently at ongoing. The Hawaii Fire Department is currently awaiting renovation project status update with the new change in administration. 2. Increase warehouse staff by adding office clerk to maintain inventory system for department by January 2017. This objective has not yet been initiated. Six Month Progress Report on Program Objectives for FY 2016-17 10 FIRE TRAINING BUREAU 1. Obtain and distribute new FCC mandated narrow-band combination portable radio/pager to all Volunteer Fire Personnel. This distribution will be accompanied by increased communication training and operational guidelines. Distribution and training on new narrow-band radio/pagers completed between May and December 2016. 0 2. Replacement of aging vehicle fleet, as average age of current vehicles is approximately 27 years old, by December 2016. One apparatus,HFD533 military 5 ton,Fire conversion completed at Mechanic Shop and awaiting assignment. 3. Train all Volunteers Hands Only CPR by July 2017. Hands Only CPR training completed. 4. Continue integration of Hawai`i Fire Department operations personnel with Hawai`i Fire Department Volunteer Fire companies. Targeting 100% integration by June 2017. Integration of Volunteer and Career Companies are at approximately 65% completion. Six Month Progress Report on Program Objectives for FY 2016-17 11 ' I FIRE VOLUNTEER TRAINING SECTION 1. Obtain and distribute new FCC mandated narrow-band combination to portable radio/pager to all Volunteer Fire Personnel. This distribution will be accompanied by increased communication training and operational guidelines. Distribution and training on new narrow-band radio/pagers completed between May and December 2016. 2. Replacement of aging vehicle fleet, as average age of current vehicles is approximately 27 years old, by December 2016. One apparatus,HFD533 military 5 ton,Fire conversion completed by Mechanic Shop, awaiting assignment. 3. Train all Volunteers Hands only CPR by July 2017. Hands only CPR training completed. 4. Continue integration of Hawai`i Fire Department operations personnel with Hawaii Fire Department Fire companies. Targeting 100%integration by June 2017. Integration of Volunteer and Career Companies approximately 65% completed. Six Month Progress Report on Program Objectives for FY 2016-17 12 Incident by Incident Type With Detail Date Range: From 7/1/2016 To 12/31/2016 Average Incident Used in Ave. Response Time Incident Type Count Resp. Iffl:MM:SS Total Loss Total Value Fire Fire 1 1 00:08:36 Building fire 27 27 00:12:12 $2,752,100.00 $11,601,900.00 Fires in structures other than in a building 3 3 00:18:26 $80,000.00 $80,000.00 Cooking fire,confined to container 34 34 00:13:06 $4,001.00 $6,000.00 Chimney or flue fire,confined to chimney or flue 2 2 00:11:32 $10,000.00 $325,000.00 Fuel burner/boiler malfunction,fire confined 3 3 00:09:20 $400.00 $400.00 Trash or rubbish fire,contained 44 44 00:15:00 $2,000.00 Mobile property(vehicle)fire,other 3 3 00:12:11 $11,000.00 $11,000.00 Passenger vehicle fire 49 49 00:12:29 $62,300.00 $72,300.00 Road freight or transport vehicle fire 1 1 00:06:05 Off-road vehicle or heavy equipment fire 1 1 00:24:45 $10,200.00 $10,200.00 Natural vegetation fire,other 5 5 00:23:36 Forest,woods or wildland fire 10 9 00:12:05 Brush,or brush and grass mixture fire 65 64 00:12:31 $18,000.00 $4,000,000.00 Grass fire 13 13 00:12:58 Outside rubbish fire,other 10 9 01:01:48 Outside rubbish,trash or waste fire 21 21 00:12:17 $200.00 $200.00 Dumpster or other outside trash receptacle fire 1 1 00:08:28 Special outside fire,other 3 3 00:24:45 Outside storage fire 3 3 00:09:01 Outside equipment fire 1 1 00:12:25 $50.00 $50.00 Outside gas or vapor combustion explosion 1 1 00:14:24 Cultivated orchard or vineyard fire 1 1 00:12:14 Total Fire: 302 299 00:14:41 $2,948,251.00 $16,109,050.00 • Rupture/Explosion 1NCO27(3.00) Page 1 of 5 Printed: 01/05/2017 13:38:53 Average Incident Used in Ave. Response Time Incident Type Count Resp. HH:MM:SS Total Loss Total Value Rupture/Explosion-(Continued) Overpressure rupture from air or gas,other 2 2 00:15:17 Total Rupture/Explosion: 2 2 00:15:17 EMS/Rescue Medical assist,assist EMS crew 10 10 00:17:44 Emergency medical service,other 4 3 00:44:29 EMS call,excluding vehicle accident with injury 7,763 7,685 00:11:41 Vehicle accident with injuries 370 362 00:09:46 Motor vehicle/pedestrian accident(MV Ped) 17 17 00:07:59 Motor vehicle accident with no injuries 309 307 00:09:48 Lock-in(if lock out,use 511) 6 5 00:09:01 Search for person on land 16 16 00:25:12 Search for person in water 16 15 00:43:20 Extrication,rescue,other 1 1 00:19:06 Extrication of victim(s)from vehicle 3 3 00:08:06 Removal of victim(s)from stalled elevator 5 5 00:08:17 High angle rescue 1 1 00:06:16 Swimming/recreational water areas rescue 5 5 00:17:03 Swift water rescue 2 2 00:13:50 Surf rescue 1 1 00:17:20 Watercraft rescue 8 8 00:10:31 Rescue or EMS standby 4 2 00:06:44 Total EMS/Rescue: 8,541 8,448 00:11:37 Hazardous Condition Flammable gas or liquid condition,other 1 1 00:06:08 Gasoline or other flammable liquid spill 6 6 00:10:44 Gas leak(natural gas or LPG) 3 3 00:09:44 Oil or other combustible liquid spill 5 5 00:15:36 Chemical hazard(no spill or leak) 2 2 00:14:16 Chemical spill or leak 4 3 00:08:10 Electrical wiring/equipment problem,other 15 15 00:08:57 INCO27(3.00) Page 2 of 5 Printed: 01/05/2017 13:39:21 • Average Incident Used in Ave. Response Time Incident Type Count Resp. IiH:MM:SS Total Loss Total Value Hazardous Condition-(Continued) Heat from short circuit(wiring),defective/worn _ 1 1 00:08:51 Power line down - 28 28 00:14:31 Arcing,shorted electrical equipment 38 38 00:12:05 Biological hazard,confirmed or suspected 3 2 00:09:53 Accident,potential accident,other 3 3 00:22:09 Building or structure weakened or collapsed 1 1 00:12:45 Aircraft standby 2 Vehicle accident,general cleanup 2 2 00:13:05 Attempted burning,illegal action,other 1 1 00:28:10 Total Hazardous Condition: 115 111 00:12:33 Service Call Person in distress,other 4 4 00:44:50 Lock-out 2 2 00:10:19 Water problem,other 5 5 00:13:15 Water or steam leak 7 7 00:10:35 Smoke or odor removal 1 1 00:12:02 Animal rescue 1 1 00:16:31 Public service assistance,other 87 84 00:14:32 Assist police or other governmental agency 21 21 00:13:43 _ Police matter 329 317 , 00:16:27 Public service 223 196 00:18:16 Assist invalid 112 109 00:11:08 Defective elevator,no occupants 2 2 00:15:05 Unauthorized burning 25 25 00:14:04 Total Service Call: 819 774 00:15:51 Good Intent Do Not Use 1 1 00:13:53 Dispatched&cancelled en route 477 EMS:Dispatched&cancelled en route 90 No incident found on arrival at dispatch address 1,431 1,412 00:11:36 INCO27(3.00) Page 3 of 5 Printed: 01/05/2017 13:39:21 Average Incident Used in Ave. Response Time Incident Type Count Resp. HH:MM:SS Total Loss Total Value Good Intent-(Continued) Authorized controlled burning 1 1 00:13:43 Smoke scare,odor of smoke • 31 31 00:11:15 Steam,vapor,fog or dust thought to be smoke 2 2 00:10:17 Barbecue,tar kettle(outdoor cooking) 15 15 00:13:11 EMS call,party transported by non-fire agency 11 11 00:15:54 Hazmat release investigation w/no hazmat 5 5 00:11:47 Total Good Intent: 2,064 . 1,478 00:11:39 False Call Malicious,mischievous false call,other 1 1 00:10:22 Municipal alarm system,malicious false alarm 2 2 00:04:42 Local alarm system,malicious false alarm 4 4 00:06:46 System malfunction,other 6 6 00:15:20 Sprinkler activation due to malfunction 1 1 00:08:15 Smoke detector activation due to malfunction 39 38 00:10:11 Heat detector activation due to malfunction 2 2 00:12:48 Alarm system sounded due to malfunction 58 58 00:10:25 CO detector activation due to malfunction 1 1 00:13:03 Unintentional transmission of alarm,other 8 8 00:09:40 Smoke detector activation,no fire-unintentional 22 22 00:10:10 Detector activation,no fire-unintentional 8 8 00:08:05 Alarm system sounded,no fire-unintentional 29 29 00:10:01 Total False Call: 181 180 00:10:11 Severe Weather Flood assessment 5 5 00:10:25 Landslide 1 1 00:27:36 Wind storm,tornado/hurricane assessment 4 4 00:26:42 Severe weather or natural disaster standby 3 Total Severe Weather: 13 10 00:18:39 Other Citizen complaint 1 1 00:03:18 INCO27(3.00) Page 4 of 5 Printed: 01/05/2017 13:39:21 Average Incident Used in Ave. Response Time Incident Type Count Resp. HH:MM:SS Total Loss Total Value Total Other: 1 1 00:03:18 Total Incident Count: 12,038 11,303 $2,948,251.00 $16,109,050.00 1NCO27(3.00) Page 5 of 5 Printed: 01/05/2017 13:39:21 This page intentionally left blank r FIRE EMERGENCY OPERATIONS DIVISION 1. Maintain annual review and evaluation of department's service delivery performance based on identified recognized fire protection service delivery standards as defined by but not limited to NFPA,Hawai`i Insurance Bureau, Insurance Services Office (ISO), OSHA, and United States Lifeguarding Association every six months beginning July 2015 through June 2016. Evaluation of delivery and performance objectives are being met. 2. Continued pursuit of personnel and resource requirements for achievement of industry standards of fire protection service delivery. This will include the pursuit of •meeting personnel staffing levels in accordance with NFPA 1710, Standard for the Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Fire Departments beginning July 2015 through June 2016. Personnel and resource requirements meeting industry standards have been identified by the department. The Hawaii Fire Department has established the minimum resources needed in responding to all emergencies. Special Operations, defined as Hazmat and Fire Rescue Specialist have been trained to the minimums as identified by the department. Pre planning policies are identified and are being implemented. 3. Continue to maintain annual review of all Mutual Aid Agreements, Memorandums of Understanding (MOU), Memorandums of Agreement(MOA), and recognized response time standards and service delivery according to NFPA 1710 every six months beginning July 2015 through June 2016. Interdepartmental and partnering agencies contact list have been updated. Applicable private land owners and lessees have been identified and contacted to assure HFD has approved access and use of water supplies in identified areas. Updated MOU and MOA's contact/call lists. 4: Replacement of the two Battalion Chief of emergency response vehicles by January 2016. Previously approved purchase of these vehicles was cancelled by Finance Department. Supplemental Budget Request will be re-submitted. 5. Attain infrastructure permits and start date of Kawailani Fire Station by July 2015. The Kawailani Fire Station permits have been acquired and construction has begun. Anticipated completion date is February 2017. Final Status Report on Program Objectives for FY 2015-16 1 FIRE EMERGENCY OPERATIONS DIVISION 6. Complete the revisions and updates to the Rules and Regulations/Procedures Manual by January 2016. Policies & Procedures and Rules &Regulations needing immediate attention has been completed. Final Status Report on Program Objectives for FY 2015-16 2 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau 1. Continue with the promotion of the EMS Career Ladder and MICT recruitment effort. Aggressively recruit prospective candidates for the 2015 MICT class. Goal is to fill the class with 12 highly qualified candidates. MICT Class started as scheduled in August 2015 with eight candidates. All eight MICT Students passed the KCC MICT program in August 2016 and are providing Fire Medical Specialist coverage out in the field. 2. Conduct a statewide EMS recruitment effort by marketing the benefits of our Fire Based EMS department to one Kapi`olani Community College (KCC) EMT and one KCC MICT class on Oahu by end of the fiscal.period. In conjunction with this effort, work collaboratively with the Chief's Office to conduct selective hire opportunities for KCC trained state licensed EMT and MICT personnel. EMS Bureau personnel conducted HFD/EMS presentation for the KCC EMT graduating class on Oahu in March 2016. The presentation was well received and multiple students expressed interest in the application and recruitment process for HFD. 3. Expand EMS Bureau presence in West Hawai`i and North Hawai`i by adding FMS III positions in each service area by end of the fiscal period. Alternative funding was secured through the HCOA to fund a Pilot West Hawaii FMS III position focusing on incident reduction and community paramedicine concepts. 4. Continue all Community Out Reach/Injury Prevention programs: a. Hands Only CPR—Build sustainability in the Department of Education program by identifying Champion teachers in East and West Hawai`i who can lead instruct and manage in house delivery of Hands Only CPR training. Champion teachers have been identified and have taken lead roles in supporting, training and scheduling of HO CPR curriculum. Final Status Report on Program Objectives for FY 2015-16 3 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau b. Child Passenger Safety Inspection Clinics (CPS)—Continue to conduct two Island- wide inspection clinics throughout fiscal period. Largest CPS inspection clinic to date was conducted in February 2016 at the Hilo Target Store parking lot. A total of 54 keiki in 35 vehicles were checked. Over 90% of seats inspected needing some sort of correction. Six replacement seats were given out and an additional 60 educational contacts with caregiver and keiki was made inside of the store with HFD "How do you Measure" banner and training chair with booster seat. 5. Create Strategic Plan for EMS Bureau to enhance and expand the efficiency of the EMS Bureau for the short,medium and long term. The goal is to complete the Strategic Plan by the end of the fiscal period with measurable objectives that will drive the plan. Project not yet initiated. 6. Develop a method to conduct island wide EMS customer satisfaction survey to measure the level and quality of EMS delivered. Project not yet initiated. 7. Continue to aggressively pursue alternative funding opportunities to facilitate acquisition of new equipment and/or training throughout the fiscal period. Grants applied, awarded, denied: • DOT CPS -$17,340 awarded • DOT TIMS - $78,541 awarded • DOT Airbag replacement-$46,000 awarded • Community Paramedicine/Mobile Integrated Healthcare Grant-$224,000 denied • AFG application for replacement SCBA units - $1.4million—awarded • Shippers Wharf Grant Professional Development- $55,000 applied and awarded Final Status Report on Program Objectives for FY 2015-16 4 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Rescue Operations 1. Review and revise the current Search and Rescue policies and procedures in accordance with recognized industry standards by December 2015. Rescue Captains are still reviewing the various actions and will make recommendations with a target date of June 2017. 2. Continue to be actively involved in procuring funds through grants and other alternative sources by December 2015. We continue to secure funding through the Daniel Sayre Foundation at the annual awards dinner. 3. Develop a Rescue Power Water Craft program in conjunction with the Ocean Safety Division, to house, maintain, and respond to ocean incidents by June 2016. The Hawaii Fire Department have implemented a Rescue Water Craft program in our Ocean Safety division that responds with our Rescue companies to all ocean incidents within their guideline limits. 4. Develop a standardized SCUBA certification and training program by December 2015. All Rescue personnel trained in Dive Rescue I along with an internal certified instructor who now does our training in-house. 5. Develop an internal training and certification program for swift water operations and response by December 2015. HFD personnel trained along with identified instructors in swift water operations and response. Final Status Report on Program Objectives for FY 2015-16 5 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Hazmat Operations 1. Develop and implement a Hazardous Materials Operations and Technician level recertification training program for all HFD personnel by December 2015. We have implemented a program for our Operations personnel but are still in the process of developing a program for our Hazmat technicians. 2. Explore alternative funding opportunities to purchase new monitoring equipment, update older current equipment, and for training opportunities by December 2015. Although we have identified Department of Homeland Security (DHS) grant funding to help fund some of the costly equipment needed to identify hazardous materials,funds have not secured: However,we have utilized other sources such as the Sayre Foundation and the LEPC to procure air monitoring and radiological equipment for our hazmat teams. 3. Develop and implement an Island-wide training program for the Hazmat teams to allow them to practice large scale exercises utilizing both Hazmat teams incorporated into a unified command system by December 2015. We have conducted exercises with the Civil Support Team (CST) on an annual basis regarding Weapons of Mass Destructions and other hazmat emergencies. 4. Review training opportunities offered by Department of Homeland Security(DHS), 93rd Combat Support Team(CST), State Radiological Team, and other outside agencies, and identify opportunities for partnerships and shared resources by December 2015. We conducted annual training with the 93rd CST and Radiological Team locally and is currently sending personnel to DHS funded training involving terrorist bombings, radiological and WMD incidents in Nevada,New Mexico, and Alabama. Final Status Report on Program Objectives for FY 2015-16 6 FIRE OCEAN SAFETY 1. Continue pursuit of target manpower goals of providing a minimum of two Water Safety Officers daily per tower in accordance with our operational schedule, and to strive to provide at least five Water Safety Officers on site at Hapuna Beach State Park, four Water Safety Officers at Kahalu'u Beach Park, and two Water Safety Officers at each of the following: La`aloa, Honoli`i, Richardson's Ocean Park, Isaac Hale, Punalu'u and Ahalanui Beach Parks. Onekahakaha Beach Park, Carlsmith Beach Park, Leleiwi Beach Park, and Spencer Beach Park to have at least two Water Safety Officers on duty during weekends, holidays and summer and winter vacation. To be completed by June 2016. Due to our budgetary constraints, the Hawaii Fire Department continues to explore objective. 2. Conduct an annual recertification Aquatics Competency Certification(ACC)/United States Lifeguard Association(USLA) open water lifeguarding to all Water Safety Officers on staff as follows: • One in East Hawai`i and West Hawai`i,to be completed in May of each year. • All Water Safety Officer I new hires—to be completed upon employment in the Hawai`i Fire Department. Conducted training to all identified personnel. 3. Continue to co-sponsor with Hawaiian Lifeguard Association-Hawai`i (HLA- Hawai`i)the Big Island Junior Lifeguard program at five locations: Hilo, Puna, Kai', Kailua-Kona and Hapuna,to promote ocean safety through education and activities to youth ages 12-17. Programs to be implemented during July and August 2015. We continue to conduct our Jr. Lifeguard training every summer and participate in the State Jr. Lifeguard Championships annually. 4. Sponsor and host Drowning Prevention Ocean Safety conference and State Jr. Lifeguard Championships at Hapuna Beach State Park by August 2015. The State Ocean Safety Conference and Jr. Lifeguard Championships held on July30 and 31,2015 at the Hapuna Prince Hotel and the State Jr. Lifeguard P g Championships on August 1,2015 at Hapuna Beach. 5. Sponsor and hold the Island of Hawai`i Jr. Lifeguard Championships in July 2015. The Island of Hawaii Jr. Lifeguard Championships was held on July 25,2015 with participants from Hilo,Punalu'u,Puna,Kahalu'u, and Hapuna. Final Status Report on Program Objectives for FY 2015-16 7 FIRE OCEAN SAFETY 6. Replace the current lifeguard towers with new surveyor type lifeguard towers at Ahalanui,Richardson, Honoli`i, Onekahakaha, and Carlsmith by December 2015. All towers have been replaced and are fully operational. 7. Implement a Power Water Craft(PWC)program in the Ocean Safety Division by November 2015. We have developed and implemented our new Rescue Water Craft(RWC) program on July 1,2015. 8. Reallocate four WSO II positions to WSO'III to allow for effective supervision in the districts of Hilo, Puna, Punalu'u, and Kahalu`u due to the large geographic challenges. Positions have not been reallocated due to budgetary constraints. • Final Status Report on Program Objectives for FY 2015-16 8 FIRE FIRE PREVENTION BUREAU 1. Take an aggressive approach to public education in regards to fire prevention and life safety awareness. Topics to include smoke detectors, emergency recognition, and emergency action plans following an emergency. Smoke alarm program and Home inspection program is continuing.•Focus has been to continue conducting safety events where we are educating the attendees and signing them up for the Smoke Alarm/Home Inspection Program. The Prevention Bureau has set aside one day a week to support this public education program. 2. Continue the adoption process of the new 2012 NFPA 1 State Fire Code as well as the adoption process of the new Hawai`i County fire code as it pertains to the new State Fire code along with implementing a plan review fee process and subaccount that will be used for Fire Prevention Bureau training, equipment and supplies. Plan review fee delayed. The Fire Chief and Prevention BC met with the Finance Director to ensure that the plan review fee account can be set up and are awaiting a meeting with the Mayor. Prevention BC continues to meet on the State level with the Fire Prevention Committee to make amendments to the 2015 version of NFPA 1 (Hawai`i's State Fire Code). 3. Determine the minimum staffing of inspectors needed to meet the five year minimum maintenance inspection criteria for all commercial properties as stated in the HRS 132. Obtained the number of commercial properties on our Island and per NFPA 1,730 broke down the usage of the TMK's into three categories High Hazard- Annual inspection, Moderate hazard-Biennial inspection, low hazard-Triennial inspection. Currently we have the following: High hazard Occupancies 1,600 Moderate hazard Occupancies 2,575 Low hazard Occupancies 4,688 Our current staffing allows us to conduct 1,800 inspections a year. To meet the standard of NFPA 1,730 we would need 21/2 times more inspection personnel. We would need ten more inspection personnel to meet the standard 4. Continue to educate suppression personnel in conducting basic fire inspections, fire investigations, and how to conduct community risk analysis assessments. Final Status Report on Program Objectives for FY 2015-16 9 FIRE FIRE.PREVENTION BUREAU The current Preplan form and the current inspection form have been reviewed. The forms have different uses and goals and need to be kept separate. IT will be available to support us as needed but no one will be dedicated to the Prevention Bureau. The target date to implement the pilot program has been moved.to October/November 2016. 5. Take Fire Prevention to the public schools by conducting fire safety assemblies at elementary schools throughout the island. The Fire Prevention Bureau conducted fire-safety assemblies at elementary schools throughout the island. Student participation drastically increased due to direct relation to Prevention Bureau presence at the schools. Final Status Report on Program Objectives for FY 2015-16 10 P t�' J FIRE AUXILIARY SERVICES BUREAU Fire Equipment Maintenance Section 1. Evaluate cost effective measures to initiate facility upgrades and repairs to include adding a mezzanine floor for parts inventory and expansion of work floor space to accommodate increased work load and shop equipment by October 2015. HFD currently working with the Department of Public Works (DPW) on final design and purchasing of construction materials. 2. Explore the opportunity to increase Maintenance personnel by adding a shop clerk to maintain Fleet Management Data System by January 2016 to request position in the FY 2016-17 budget. No supplemental funding available for this request. Fire Communications Control Center 1. Continue to identify and implement established demark points within the dispatch center with all vendors who have equipment within this integrated communication facility by March 2016. County-wide Land Mobile Communication project is currently ongoing and have not been completed. 2. Explore opportunities to expand personnel in Dispatch Center to keep up with increasing work volume by June 2016 to request position in the FY 2016-17 budget. Three recruit positions are currently filled and training have reached the halfway point. An expected retirement in December will bring vacant positions to four that will need to be filled. HFD will proceed with filling the positions in March.of 2017 when current personnel have been trained with the new CAD and radio systems,which will be installed in November of 2016. Final Status Report on Program Objectives for FY 2015-16 11 FIRE AUXILIARY SERVICES BUREAU Warehouse and Supply Section 1. Increase distribution center efficiency through utilization of updated inventory practices and electronic inventory management. Assess existing resources and inventory system,review and evaluated possible alternatives, and make recommendations by September 2015. We are continually challenged with increased workload volume as the department expands. Additional personnel is needed to keep pace with existing workload and increased demand for services. Currently no funding exists for new positions and workload prevents time to properly evaluate new processes in increased efficiency. 2. In light of changes to the physical footprint of the existing facility due to major American with Disabilities Act upgrades,the Auxiliary Service Bureau will explore opportunities to increase storage space within existing facility to include expansion or relocation by May 2016. New warehouse has been leased and movement of inventory has started. Move estimated to be completed in November of 2016. 3. Explore opportunities to increase Warehouse staff by adding an office clerk to maintain inventory system for department by January 2016 to request position in the FY 2016-17 budget. No supplemental funding approved. Final Status Report on Program Objectives for FY 2015-16 12 FIRE TRAINING BUREAU 1. Utilize a web-based training program(i.e. Target Solutions)to offer expanded training opportunities for our members in July 2015. Bid awarded to provide web-based training program called Target Solutions. Vendor is currently non-compliant with the Hawaii Compliance Express program. Program on hold until compliancy is met. 2. Create and Implement Standard Operating Procedures for Driving Simulators by December 2015. Training of multiple companies began in February 2016. Standard Operating Procedures to be developed based on initial field testing and feedback of trainees. 3. Continue to provide National Fire Academy Training opportunities for our personnel and host at least two Off Campus Courses by July 2016. The Hawaii Fire Department hosted four off-campus courses from July 2015 to June 2016 and is scheduled to host two NFA off-campus courses this fiscal year. 4. Continue the implementation of our revised driver training program and have 75% of personnel retrained by July 2016. During the period of Jan-July of 2016,the Driver Trainer Program was restricted to the maintenance of driver certifications, administrative duties, and preparing the recruits for field assignments. 5. Continue to pursue Training Bureau expansion by requesting and justifying for added positions to increase efficiency in the Bureau. This objective will be pursued annually until approved or priorities change. No funding available for the expansion of Bureau. Received budget directive of no new positions. 6. Continue to pursue opportunities for nationally recognized certifications (Pro-Board or IFSAC) for our personnel at various levels. Starting with Fire Instructor, Fire Fighter I, and Fire Officer I. Evaluations of available programs completed. Final Status Report on Program Objectives for FY 2015-16 13 FIRE VOLUNTEER TRAINING SECTION 1. Obtain communication equipment such as PAK radios and pagers to support the volunteer program by June 2016. These communication items shall meet the narrow band requirement set forth by the Fire Communications Center. We obtained PAK radio's (Motorola APX 4000) for the Volunteers. On May 19, 2016 received radio's and inventoried radios at Fire Distribution Center. This consisted of packaging radios for individual companies island-wide for distribution. In the months of May & June 2016 distribution of radios in progress. A total of 123 PAK radios have been distributed. EAST: 59 WEST: 64. 2. Replacement of aging vehicle fleet by December 2015. No new vehicles received due to budgetary.constraints. 3. Implement Hands only CPR to all volunteer companies by July 2016. January to March 2016. Hands only CPR was also initiated in those trainings. 4. Continued integration of Hawai`i Fire Department operations personnel with Hawai`i Fire Department Volunteer Fire companies. Targeting 100% integration by June 2016. Integration of Volunteer Fire companies with Career companies have been completed. This is a great way of putting a name to a face,no matter if it would be in training or fighting a fire at an incident. This brings out the comradeship in both sides. Final Status Report on Program Objectives for FY 2015-16 14 Incident by Incident Type With Detail Date Range: From 7/1/2015 To 6/30/2016 Average Incident Used in Ave. Response Time Incident TypeCount Resp. HH:MM:SS Total Loss Total Value Fire Building fire 44 44 00:10:28 $2,878,000.00 $8,793,800.00 Fires in structures other than in a building 7 7 00:13:25 $8,400.00 $8,400.00 Cooking fire,confined to container 92 92 00:12:50 $2,290.00 $532,250.00 Commercial Compactor fire,confined to rubbish 5 5 00:10:31 Trash or rubbish fire,contained 101 100 00:13:19 $300.00 $300.00 Fire in motor home,camper,recreational vehicle 1 1 00:25:21 $11,000.00 $11,000.00 Mobile property(vehicle)fire,other 7 7 00:09:58 $14,400.00 $19,700.00 Passenger vehicle fire 83 82 00:11:15 $128,840.00 $3,133,440.00 Road freight or transport vehicle fire 3 3 00:14:50 Water vehicle fire 2 2 00:09:06 $4,000.00 $4,000.00 Off-road vehicle or heavy equipment fire 2 2 00:13:24 $3,000.00 $3,000.00 Natural vegetation fire,other 16 16 00:12:46 Forest,woods or wildland fire 12 9 00:14:19 Brush,or brush and grass mixture fire 182 178 00:12:25 $547,938.00 $547,938.00 Grass fire 28 26 00:12:58 $20,000.00 $20,000.00 Outside rubbish fire,other 30 30 00:14:25 $100.00 $200.00 Outside rubbish,trash or waste fire 111 109 00:14:45 $5.00 $5.00 Construction or demolition landfill fire 3 2 00:10:52 $6,000.00 $306,000.00 Dumpster or other outside trash receptacle fire 7 7 00:11:01 $750.00 $750.00 Outside stationary compactor/compacted trash fire 2 2 00:08:36 Special outside fire,other 4 4 00:17:05 Outside storage fire 2 2 00:06:20 Outside equipment fire 4 4 00:10:48 $1,800.00 $1,000,000.00 Cultivated vegetation,crop fire,other 1 1 00:22:36 Cultivated orchard or vineyard fire 1 1 00:08:20 INCO27(3.00) Page 1 of 5 Printed: 09/14/2016 08:38:12 Average Incident Used in Ave. Response Time Incident Type Count Resp. HH:MM:SS Total Loss Total Value Total Fire: 750 736 00:12:48 $3,626,823.00 $14,380,783.00 Rupture/Explosion Overpressure rupture of air or gas pipe/pipeline 1 1 00:18:20 Explosion(no fire),other 1 1 00:20:06 Fireworks explosion(no fire) 1 1 00:10:41 Excessive heat,scorch burns with no ignition 2 1 00:10:02 Total Rupture/Explosion: 5 4 00:14:47 EMS/Rescue Medical assist,assist EMS crew 34 33 00:24:34 Emergency medical service,other 30 30 00:12:11 EMS call,excluding vehicle accident with injury 15,418 15,311 00:11:39 Vehicle accident with injuries 750 738 00:09:51 Motor vehicle/pedestrian accident(MV Ped) 55 55 00:08:13 Motor vehicle accident with no injuries 633 626 00:09:47 Lock-in(if lock out,use 511) 10 10 00:08:28 Search,other 1 1 00:15:34 c Search for person on land 42 41 01:08:47 Search for person in water 31 30 00:37:17 Extrication,rescue,other 3 3 00:16:40 Extrication of victim(s)from vehicle 3 3 00:11:49 • Removal of victim(s)from stalled elevator 16 15 00:11:56 Trench/below grade rescue 1 1 00:13:00 High angle rescue 1 1 00:24:00 Water&ice related rescue,other 1 1 00:09:57 Swimming/recreational water areas rescue 9 9 00:12:22 Swift water rescue 8 8 00:10:21 Surf rescue 12 12 00:11:58 Watercraft rescue 21 21 00:28:52 Electrocution or potential electrocution 1 1 00:08:45 Rescue or EMS standby 4 1 00:02:32 Total EMS/Rescue: 17,084 16,951 00:11:44 INCO27(3.00) Page 2 of 5 Printed: 09/14/2016 08:48:43 • Average Incident Used in Ave. Response Time Incident Type Count Resp. HH:MM:SS Total Loss Total Value Hazardous Condition Flammable gas or liquid condition,other 5 5 00:13:00 Gasoline or other flammable liquid spill 21 21 00:09:48 Gas leak(natural gas or LPG) . 8 8 00:07:41 Oil or other combustible liquid spill 8 8 00:12:24 Toxic condition,other 1 1 00:06:19 Chemical hazard(no spill or leak) 1 1 00:05:45 Chemical spill or leak 1 1 00:06:18 Refrigeration leak 2 2 00:23:31 Electrical wiring/equipment problem,other 23 23 00:11:27 Heat from short circuit(wiring),defective/worn 7 7 00:09:08 Light ballast breakdown • 2 2 00:07:49 Power line down 36 36 00:12:50 Arcing,shorted electrical equipment 60 60 00:13:36 Biological hazard,confirmed or suspected 2 1 00:14:00 Accident,potential accident,other 2 2 00:12:02 Building or structure weakened or collapsed 2 2 00:13:04 Aircraft standby 5 3 00:14:31 Vehicle accident,general cleanup 2 2 00:13:08 Explosive,bomb removal(for bomb scare,use 721) 1 1 00:20:28 Attempted burning,illegal action,other 1 1 00:07:03 Total Hazardous Condition: 190 187 00:12:11 Service Call ' Person in distress,other • 7 7 00:11:16 Lock-out 6 6 00:13:28 Ring or jewelry removal 2 2 00:04:23 Water problem,other 2 2 00:09:21 Water evacuation 1 1 00:14:37 Water or steam leak 16 15 00:11:14 Smoke or odor removal 8 8 00:10:37 Animal problem,other 1 1 00:08:10 Animal problem 4 4 00:41:20 INCO27(3.00) Page 3 of 5 - Printed: 09/14/2016 08:48:43 Average Incident Used in Ave. Response Time Incident Type Count Resp. HH:MM:SS Total Loss Total Value Service Call-(Continued) Animal rescue 2 2 04:25:53 Public service assistance,other 155 144 00:14:04 Assist police or other governmental agency 62 60 00:17:49 Police matter 810 790 00:11:14 Public service 356 326 00:19:17 Assist invalid 230 228 00:11:19 Unauthorized burning 72 72 ,00:16:23 Cover assignment,standby,moveup 10 2 00:04:12 Total Service Call: 1,744 1,670 00:13:53 Good Intent • Good intent call,other 1 Dispatched&cancelled en route 1,015 EMS:Dispatched&cancelled en route 135 Wrong location 1 1 00:07:12 No incident found on arrival at dispatch address 3,012 2,977 00:11:12 Authorized controlled burning 3 3 00:09:53 Vicinity alarm(incident in other location) 2 2 00:06:21 Steam,other gas mistaken for smoke,other 3 3 00:17:13 Smoke scare,odor of smoke 110 109 00:12:09 $4,000.00 $4,000.00 Steam,vapor,fog or dust thought to be smoke 6 6 00:16:35 Barbecue,tar kettle(outdoor cooking) 33 32 00:12:54 EMS call,party transported by non-fire agency 25 24 00:09:48 Hazmat release investigation w/no hazmat 12 12 00:13:46 Biological hazard investigation,none found 1 1 00:11:02 Total Good Intent: 4,359 3,170 00:11:16 $4,000.00 $4,000.00 False Call Malicious,mischievous false call,other 6 6 00:14:44 Municipal alarm system,malicious false alarm 2 2 00:10:07 Telephone,malicious false alarm 2 2 00:05:30 Local alarm system,malicious false alarm 4 4 00:07:51 INCO27(3.00) Page 4 of 5 Printed: 09/14/2016 08:48:43 Average Incident Used in Ave. Response Time Incident Type Count Resp. HH:MM:SS Total Loss Total Value False Call-(Continued) Bomb scare-no bomb 1 1 01:04:53 System malfunction,other 19 19 00:11:27 Extinguishing system activation due to malfunction 1 1 00:06:00 Smoke detector activation due to malfunction 79 79 00:26:55 Heat detector activation due to malfunction 3 3 00:07:41 Alarm system sounded due to malfunction 109 109 00:10:14 CO detector activation due to malfunction 1 1 00:04:08 Unintentional transmission of alarm,other 18 18 00:07:54 Sprinkler activation,no fire-unintentional 1 1 00:08:41 Smoke detector activation,no fire-unintentional 37 37 00:10:27 Detector activation,no fire-unintentional 16 16 00:07:19 Alarm system sounded,no fire-unintentional 47 47 00:09:01 Carbon monoxide detector activation,no CO 1 Total False Call: 347 346 00:13:50 Severe Weather Flood assessment 12 12 00:21:27 Landslide 1 1 00:05:50 Lightning strike(no fire) 1 1 00:08:00 Severe weather or natural disaster standby 2 2 00:35:12 Total Severe Weather: 16 16 00:21:21 Other Do Not Use 1 1 00:14:36 • Total Other: 1 1 00:14:36 Total Incident Count: 24,496 23,081 $3,630,823.00 $14,384,783.00 INCO27(3.00) Page 5 of 5 Printed: 09/14/2016 08:48:43 This page intentionally left blank ii) HUMAN RESOURCES HUMAN RESOURCES HUMAN RESOURCES Classification and Pay 1. Review and process position redescription reviews within five workdays of receipt. One hundred and five redescription review requests were received and all were processed within five workdays of receipt. 2. Review and process reallocations for recruitment within ten workdays of receipt. Eighty reallocation requests for recruitment purposes were received and all were processed within ten workdays of receipt. Labor Relations 1. Hear and respond to employer-level grievances within 60 days from receipt. Three employer-level grievances were received and all were responded to within 60 days from receipt. 2. Answer all written departmental inquiries relating to the administration and interpretation of all collective bargaining agreements and executive orders within 14 days from date of receipt if it does not require inter jurisdictional action, 30 days if it does. Seventy nine email requests were received and all were responded to within 14 days from receipt. 3. Provide background and other technical information required by the Corporation Counsel's Office for the arbitration of grievances within 14 days from the date of request. Eight email requests from Corporation Counsel's Office were received and responded to within 14 days from the date of the request. Personnel and Organizational Development 1. Conduct the New Hire Orientation class once a month. Six New Hire Orientation classes were conducted. Classes were held once a month and rotated between Hilo and Kona. Six Month Progress Report on Program Objectives for FY 2016-17 1 HUMAN RESOURCES HUMAN RESOURCES Personnel and Organizational Development 2. Provide at least six Customer Service Skills Training sessions annually. Six live trainings on customer service were conducted. 3. Provide at least six Supervisory Skills Training sessions annually. Five supervisory skills training sessions were conducted (two live trainings and three webinars). 4. Identify at least two Personnel Development needs &implement County-wide program. Through input and feedback from numerous departments, a need for Excel training was identified. A County-wide training will be offered in 2017. 5. Annually coordinate the Prevention of Workplace Violence training program. Prevention of Workplace Violence training will be held in March. 6. By September 30, 2016, hold the annual Pre-retirement Workshop. The annual Pre-Retirement Workshop was held in Hilo on September 7,2016 with 147 State and 79 County employees attending. 7. Issue the Fall 2016 and Spring 2017 Training Catalogues. The Fall 2016 Course Catalog was published on July 6,2016. Six Month Progress Report on Program Objectives for FY 2016-17 2 HUMAN RESOURCES HUMAN RESOURCES Equal Opportunity 1. Respond to and resolve inquiries and complaints from the public and Hawai`i County employees regarding various civil rights laws within 14 days from date received unless extensive research/investigation or action/information from other departments is required to properly respond to the inquiries and complaints. One hundred twenty five complaints and inquiries were received. 88% (110) were closed within 14 days. 3% (4)were closed within 30 days, and 4% (5)were pending more than 30 days. As of December 31,2016 5% (6)were pending. 2. By June 30, 2017, deliver two supervisory training classes,two non-supervisory training classes and two other EO/ADA civil rights compliance classes, depending upon identified needs. For the period July—December 2016, six non-supervisory Anti-Discrimination and Harassment training classes were conducted for 67 attendees,three supervisory Anti-Discrimination and Harassment training classes were conducted for 41 attendees, and four ADA compliance classes were conducted for 40 attendees. Administrative Services 1. Conduct two department/agency audits each quarter on personnel files,temporary assignment records,postings, etc. to ensure compliance with personnel laws,rules, policies and procedures, collective bargaining agreements and executive orders. A total of four agencies were audited during the first half of the fiscal year. 1st quarter: Finance, County Clerk 2nd quarter: Corporation Counsel,Liquor 2. With the exception of mass pay adjustments transactions, audit and approve properly completed and submitted payroll certification forms within five workdays of receipt. Audit and approve mass pay adjustment payroll certification forms within two weeks of the last form received. Audited and approved 2,001 payroll certification forms. All forms were processed within five workdays of receipt. Audited and approved 2,171 mass pay adjustment payroll certification forms. All forms were processed within two weeks of the last form received. Six Month Progress Report on Program Objectives for FY 2016-17 3 HUMAN RESOURCES HUMAN RESOURCES Administrative Services 3. Review and act upon properly completed and submitted Flexible Spending Plan P change in status forms within two workdays of receipt. Reviewed 177 Flexible Spending Plan change in status forms. 176 forms, or 99%,were processed within two workdays of receipt. 4. By December 31, 2016, hold an annual employee awards program. The 51th Annual Employee Recognition Program was held on November 21,2016 at the Aupuni Center Conference Room. Mayor Kenoi honored and recognized 19 outstanding County of Hawaii employees. Recruitment and Examination 1. Establish eligible lists to assist hiring departments fill their vacancies: • Within two months for registration recruitments and small/medium size open- competitive recruitments requiring a written examination. We established 9 out of 10, or 90%, of eligible lists within two months. One eligible list was established shortly after two months due to staff workload. • Within three months for large size open-competitive recruitments requiring a written examination. We established 1 out of 1, or 100%, of eligible lists within three months. • Within two months for open-competitive recruitments requiring a training and experience evaluation(T&E). We established 115 out of 120, or 96%, of eligible lists within two months. Four recruitments resulted in no applicants. One recruitment resulted in no qualified applicants by the timeline. • Within four months for the Police Officer I recruitment requiring a written examination and a performance test. No Police Officer I recruitment was conducted during this period. Six Month Progress Report on Program Objectives for FY 2016-17 4 HUMAN RESOURCES HUMAN RESOURCES Recruitment and Examination 2. Establish internal recruitment lists to assist hiring departments fill their vacancies within one month for internal recruitments within the department or internal recruitments within the County. We established 51 out of 55, or 93%, of internal lists within one month. Two internal recruitments resulted in no applicants. Two internal recruitments had no qualified applicants. 3. Certify (refer)names from available eligible lists to hiring departments within four workdays from receipt of the request for the list. All 255, or 100%, of requests were certified (referred)names from available eligible/internal lists to hiring departments within four workdays. 4. Coordinate the placement of Hawai`i Community College Cooperative Vocational Education(CVE) students within the County by October 31 of every year. Ten CVE positions were filled by October 31,2016. Five positions remained vacant due to Hawaii Community College's difficulty in referring interested students as a result of their low student enrollment. Health and Safety 1. Coordinate and/or conduct safety inspections of at least six County facilities. Safety inspections of two County facilities were conducted or coordinated. Facilities include: Honoka`a Wastewater Treatment Plant Pump Station and Kealakehe Wastewater Treatment Plant. 2. Provide requested safety and equipment training within two months of original request. Twenty seven safety training requests were received and all were delivered within two months of original request. Six Month Progress Report on Program Objectives for FY 2016-17 5 HUMAN RESOURCES HUMAN RESOURCES Health and Safety 3. Provide two HIOSH-required training programs per quarter. HIOSH required training programs were provided in each quarter as follows: 1st Quarter: Fire Safety Awareness,Flagger,Forklift Certification, Respiratory Protection and Bloodborne Pathogen. 2°d Quarter: Forklift Certification,Respirator Protection and Bloodborne Pathogen. 4. Provide at least six Defensive Driver Courses (DDC)to County employees during the fiscal year. One Defensive Driver Course was provided. 5. Conduct a semi-annual workers compensation claims review. File reviews were conducted in November and December. Six Month Progress Report on Program Objectives for FY 2016-17 6 HUMAN RESOURCES HUMAN RESOURCES Classification and Pay 1. Review and process position redescription reviews within five workdays of receipt. One hundred twenty-seven redescription review requests were received and all were processed within five workdays of receipt. 2. Review and process reallocations for recruitment within ten workdays of receipt. Two hundred ninety-two reallocation requests for recruitment purposes were received and 96 were processed within ten workdays of receipt. Labor Relations 1. Hear and respond to employer-level grievances within 60 days from receipt. Fifteen employer-level grievances were received and twelve were responded to within 60 days from receipt. [Three were postponed due to union's request.] 2. Answer all written departmental inquiries relating to the administration and interpretation of all collective bargaining agreements and executive orders within 14 days from date of receipt if it does not require inter jurisdictional action, 30 days if it does. One hundred eighty seven email requests were received and all were responded to within 14 days from receipt. 3. Provide background and other technical information required by the Corporation Counsel's Office for the arbitration of grievances within 14 days from the date of request. Twelve email requests from Corporation Counsel's Office were received and responded to within 14 days from the date of the request. Personnel and Organizational Development 1. Conduct the New Hire Orientation class once a month. Twelve New Hire Orientation classes were conducted. Classes were held once a month and rotated between Hilo and Kona. Final Status Report on Program Objectives for FY 2015-16 1 HUMAN RESOURCES HUMAN RESOURCES Personnel and Organizational Development 2. Provide at least six Customer Service Skills Training sessions annually. Fourteen customer service training sessions were conducted (two webinars and twelve live trainings). 3. Provide at least six Supervisory Skills Training sessions annually. Nineteen supervisory skills training sessions were conducted (six webinars and thirteen live trainings). 4. Identify at least two Personnel Development needs &implement County-wide program. Through discussions, training evaluations and interacting with County employees, a need for development in the areas of adapting to change and email/telephone communication were identified. Two new courses were developed and offered County-wide to address these needs. 5. Annually coordinate the Prevention of Workplace Violence training program. Prevention of Workplace Violence trainings were conducted in Hilo on November 17,2015 and in Kona on January 14,2016,for both employees and supervisors. 6. By September 30, 2015, hold the annual Pre-retirement Workshop. The annual Pre-retirement Workshop was held on September 9,2015 with 61 State and 102 County employees attending. 7. Issue the Fall 2015 and Spring 2016 Training Catalogues. The Fall 2015 Training Catalog was issued on July 15,2015 and the Spring 2016 Training Catalog was issued on January 11,2016. Final Status Report on Program Objectives for FY 2015-16 2 •HUMAN RESOURCES HUMAN RESOURCES Equal Opportunity 1. Respond to and resolve inquiries and complaints from the public and Hawai`i County employees regarding various civil rights laws within 14 days from date received unless extensive research/investigation or action/information from other departments is required to properly respond to the inquiries and complaints. From July 2015—June 2016,286 complaints and inquiries were received. 88% (252)were closed in less than 15 days,3% (9)were dosed in 15-30 days. 7% (19)were pending more than 30 days and 2% (6) remain pending. 2. By June 30, 2016, deliver two supervisory training classes,two non-supervisory training classes and two Ally classes (sensitivity training for a Lesbian, Gay, Bisexual and Transgender Inclusive workplace). From July 2015—June 2016,three supervisory Anti-Discrimination and Harassment classes were conducted for 30 participants; another class was offered, but cancelled due to lack of enrollment. One Prevention of Workplace Retaliation class was conducted for 12 participants. Nine non-supervisory Anti- Discrimination and Harassment training classes were conducted for 181 participants and four Americans with Disabilities Act Title II training classes were conducted for 96 participants. Two Ally classes were offered,but cancelled, due to lack of enrollment. Administrative Services 1. Conduct two department/agency audits each quarter on personnel files,temporary assignment records, postings, etc. to ensure compliance with personnel laws,rules, policies and procedures, collective bargaining agreements and executive orders. A total of eight agencies were audited during the fiscal year. 1St quarter: Civil Defense, Environmental Management 2nd quarter: Fire,Prosecuting Attorney 3rd quarter: Housing,Legislative Auditor 4th quarter: Information Technology,Water Supply Final Status Report on Program Objectives for FY 2015-16 3 HUMAN RESOURCES HUMAN RESOURCES Administrative Services 2. With the exception of mass pay adjustments transactions, audit and approve properly completed and submitted payroll certification forms within five workdays of receipt. Audit and approve mass pay adjustment payroll certification forms within two weeks of the last form received. • Audited and approved 3,831 payroll certification forms. 3,830 forms, or 99.9%, were processed within five workdays of receipt. Audited and approved 4,036 mass pay adjustment payroll certification forms. All forms were processed within two weeks of the last form received. 3. Review and act upon properly completed and submitted Flexible Spending Plan change in status forms within two workdays of receipt. Reviewed 273 Flexible Spending Plan change in status forms. All forms were processed within two workdays of receipt. 4. By December 31, 2015, hold an annual employee awards program. The 50th Annual Employee Recognition Program was held on November 16,2015 at the Aupuni Center Conference Room. Mayor Kenoi honored and recognized 19 outstanding County of Hawaii employees. Recruitment and Examination 1. Establish eligible lists to assist hiring departments fill their vacancies: • Within two months for registration recruitments and small/medium size open- competitive recruitments requiring a written examination. We established 19 out of 19, or 100%, of eligible lists within two months • Within three months for large size open-competitive recruitments requiring a written examination. No large size open-competitive recruitment requiring a written examination was conducted during this period. • Final Status Report on Program Objectives for FY 2015-16 4 HUMAN RESOURCES HUMAN RESOURCES Recruitment and Examination • Within two months for open-competitive recruitments requiring a training and experience evaluation(T&E). We established 208 out of 221, or 94 %, of eligible lists within two months. Twelve recruitments with specialized minimum qualification requirements are considered difficult to fill and resulted in no applicants. One recruitment resulted in no one meeting the minimum qualification requirements. • Within four months for the Police Officer I recruitment requiring a written examination and a performance test. A Police Officer I recruitment was conducted during this period and the eligible list was established within four months. 2. Establish internal recruitment lists to assist hiring departments fill their vacancies: • Within one month for internal recruitments within the department or internal recruitments within the County. We established 72 out of 83, or 87%, of internal lists within one month. Nine internal recruitments resulted in no applicants. Two internal recruitments resulted in no one meeting the minimum qualification requirements. 3. Certify (refer)names from available eligible lists to hiring departments within four workdays from receipt of the request for the list. All 502, or 100%, of requests were certified (referred) names from available eligible/internal lists to hiring departments within four workdays 4. By October 31, 2015, coordinate the placement of Cooperative Vocational Education (CVE) students within the County. Twelve CVE positions were filled by October 31,2015. One position was filled in November 2015. Two positions remained vacant due to Hawaii Community College's difficulty in referring interested CVE students. Final Status Report on Program Objectives for FY 2015-16 5 HUMAN RESOURCES HUMAN RESOURCES Health and Safety 1. Coordinate and/or conduct safety inspections of at least six County facilities. Safety inspections of eight County facilities were conducted or coordinated. Facilities include: County assumed property in the area of Wailoa Boat Harbor, Waiakea Rec Center, Glenwood Transfer Station,Volcano Transfer Station, Corporation Counsel Office,Hilo Wastewater Treatment Plant,Kea'au Transfer Station, and Hilo Solid Waste Transfer Station. 2. Provide requested safety and equipment training within two months of original request. Ninety-four safety training requests were received and all were delivered within two months of original request. 3. Provide two HIOSH-required training programs per quarter. HIOSH required training programs were provided in each quarter as follows: 1St Quarter: Personal Protective Equipment,Bloodborne Pathogens, and Forklift trainings 2nd Quarter: Hazard Communication GHS,Bloodborne Pathogens,Hearing Conservation,Personal Protective Equipment and Forklift trainings 3rd Quarter: Bloodborne Pathogens, Fire Safety Awareness,Respiratory Protection,Forklift training 4th Quarter: Forklift training,Hazard Communications GHS 4. Provide at least six Defensive Driver Courses (DDC)to County employees during the fiscal year. Six Defensive Driver Course Training sessions were provided (two web based sessions and four classroom sessions). 5. Conduct a semi-annual workers compensation claims review. File reviews were conducted in November. Two separate/additional file reviews were conducted for Police at their request in July and November. Final Status Report on Program Objectives for FY 2015-16 6 ilL INFORMATION INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY 1. Provide a reliable and managed network for the County of Hawai`i, implement higher level protocols and extend the network to include faster and reliable network connectivity for County locations. • MPLS Network: Rebuilt the Alcatel Service Aware Manager(SAM) to better manage and support the MPLS network. Also, performed Alcatel switch upgrades at critical server locations for faster and better network reliability. • Updated network connections at remote sites on the County network. o Setup/replaced FortiAP for a standalone connection at Pahala Fire. o Replaced FortiAP and attached to new connection at Kawailani Fire. o Installed FortiAP and moved Hamakua Highways from frame to DSL. o Waikoloa Fire Station moved to county fiber network. • Transferred West Hawaii locations to the West Hawaii Fortigate to balance the load across East and West Hawaii internet firewall appliances. o Makalei Fire Station and Ocean View Fire Station FortiAP 28C installed and connected to West Hawaii Fortigate. • Updated routing protocols to separate the 10.x.x.x networks that access the County. 2. Expand and maintain the County of Hawai`i server and application support, assist County Departments with Application implementations and expand the use of cloud based technologies • Started assisting the Department of Environmental Management with the implantation of an Abandoned Vehicles System. • Completed Affordable Care Act coding with HR& Finance for 2015 reporting. • Working with the Fire Department, Police Department and Spillman Technologies during the implementation of a new CAD system for Fire Dispatch. • Laserfiche upgrade to 10.1 • New server to support NavRisk. Installed IIS and added another drive for this server. 3. Maintain and enhance the reliability, security, and redundancy of the County's information technology infrastructures and consolidate network security and external threat management for all County Agencies. Six Month Progress Report on Program Objectives for FY 2016-17 1 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY • FireEye equipment installed on the network. Two appliances to provide cyber threat security on the West Hawaii internet connection as well as the East Hawaii Internet connection.A third FireEye appliance connected to the County Exchange connection to protect against cyber threats to the email system. • Upgraded firmware on the Fortinet firewalls and related equipment. o FortiGate upgraded to firmware 5.2.8 build 727. o FortiAnalyzer upgraded to firmware 5.0.13 build 0383. o FortiAP units upgraded to firmware 5.2 build 0262. • Local Administrator Password Solution (LAPS) deployed across County Agency PC's, providing better security for administrator access by requiring a unique complex password at each individual PC. • Updated the OWA Exchange remote access rights for County accounts. Default is OWA disabled and access rights granted after supervisor or manager authorization. 4. Review and improve Information Technology's customer support and services, and expand the use of automated features to facilitate user setups and maintain current software on client workstations. • Implementing new Windows Updates process using System Center Configuration Manager(SCCM) to deploy across the County. Testing on Windows 7 PCs and Windows 10 PCs within DIT. • Acquired two more PDQ Deploy licenses, allowing for better coordinated effort in automatically deploying software updates and frequent security patches to common software deployed across the County network. • Upgraded ADSelfService application. 5. Coordinate and manage a County-wide Geographic Information System(GIS). Create GIS web mapping applications for use by both County Staff and the general public. Provide GIS training for County Staff to expand its usage. • Established a Pictometry contract for up to 100 concurrent sessions. • Completed Configuration of the new Enterprise GIS environment. Began working with Planning,Real Property and DEM to move GIS functionalities into the new environment. • Assisted Mass Transit with creating maps of bus routes with one mile buffer zones for the Paratransit project. Six Month Progress Report on Program Objectives for FY 2016-17 2 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY 1. Provide a reliable and managed network for the County of Hawai`i. Expand and maintain the County of Hawai`i Local and Wide Area Networks. a. Redesign and reconfigure the network to implement higher level protocols and provide redundancy with connections using professional and managed services where applicable. • Higher level protocol,Layer 3 has been implemented • New switches were placed into service at the County Building,Aupuni Center and ADRC. • A second internet connection and Firewall was established at WHCC. The Internet traffic load was balanced between East and West, increasing speed and security for users. b. Implement security methods to protect the County of Hawai`i information assets. • Improved tracking of legacy PC disk destruction • Deployed auditing software to monitor network security c. Extend the network to include faster and reliable network connectivity for remote County locations. • Government I-net or broadband connectivity was completed for North Kohala,Keauhou,Kailua,Pahala,Hawaii Paradise Parks,Kawailani, Kaumana,Makalei,Waiakea,Waikoloa and Captain Cook Fire Stations. As well as Aunty Sally Luau House,Kealakekua Traffic and the Mass Transit Agency. 2. Expand and maintain the County of Hawai`i server and application support. a. Upgrade mission-critical data and application servers • Completed a Federal grant funded VoIP upgrade and Call manager virtualization. • CommunityViz Project with Planning Department in support of the General Plan update. • Implementation of iasWorld and Qpublic website updates for Finance/Real Property. • Implementation of Qflow and the opening of the Waimea VRL satellite office for Finance/VRL. • Implementation of federally mandated Affordable Care Act reporting for Finance/Accounts and Human Resources. • FireRMS upgrade to version 5.01, created a local emergency Planning committee (LEPC)website and implementation of First Watch for the Fire Department. Final Status Report on Program Objectives for FY 2015-16 1 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY • HURREVAC software implementation,Radio System Upgrade project assistance and Dengue Fever Outbreak mapping for Civil Defense. • Technical assistance and presentations on ADA technology at the 8th Annual Statewide Municipal Attorney's Training Conference— Ho`okaulike b. Leverage the use of current server and storage technologies • Eden Application and attachments were migrated from obsolete servers to newer equipment. • Police,Housing and Prosecuting Attorney Users were "trusted" to allow local Eden client installs instead of using remote Terminal Services. c. Expand the use of virtual server and client technologies • Sigma and Renaissance applications for the Department of Human Resources were migrated from obsolete servers to current virtual servers. • ProQA software used by the Fire Department was migrated to a server based environment. 3. Maintain and enhance the reliability, security, and redundancy of the county's information technology infrastructures. a. Expand alternate server and backup locations to provide mission-critical services in the event of primary site disaster • Initial deployment of data storage at back-up location complete b. Increase County employee collaboration through the implementation of collaboration technologies • Sharepoint usage was expanded through the creation of Team sites for DPW,Parks & Recreation and some Council Districts. 4. Review and improve Information Technology's customer support and services. a. Expand use of service metrics to improve quality service and response • Network security auditing tool implemented to monitor network and alert on issues b. Expand use of Active Directory features to automate and facilitate user setups. • Printer Logic software was purchased and is being tested to integrate with Active Directory to allow County users to self-install printers. Final Status Report on Program Objectives for FY 2015-16 2 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY 5. Coordinate and manage a County wide Geographic Information System(GIS) upgrade project. a. Create an enterprise GIS system that will centrally manage County of Hawai`i GIS data. • Implemented an ESRI based Enterprise GIS system. A master geodatabase was created for the County's authoritative GIS data as well as individual geodatabases for DIT,Planning,Finance,Environmental Management and Civil Defense. b. Provide a unified hardware and software platform for efficient distribution of GIS - information. • Three new servers were purchased via Federal funds for the new GIS enterprise system c. Provide GIS web services to be shared with both County Staff and the general public on tablets, smartphones, laptops, desktops, and any other devices that can connect to the interne. • GIS analysts within the County are working to create GIS web services using the new Enterprise systems. Use by both County Staff and the general public will be fully implemented in FY 2016-17. Final Status Report on Program Objectives for FY 2015-16 3 This page intentionally left blank ■I J 1'�I � LEGISLATIVE AUDITO LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR 1. To procure an independent certified public accountant to conduct an annual post-audit of the County's accounts and financial transactions (Hawai`i County Charter §10-13). Annual Financial Audit: Hawaii County Charter §10-13 requires an independent post-audit of the accounts and other evidences of financial transactions of the County to be conducted at least once every year by a certified public accountant or firm or certified public accountants,having no personal interest, direct or indirect,in the fiscal affairs of the county. Pursuant to this Charter requirement, the Office of the Legislative Auditor procured an independent external auditor to conduct the annual financial audits for the four-year period FY 2013-14 through FY 2016-17 and awarded Contract No. c.004162 to N&K CPAs,Inc. on December 5,2013. As part of this contract, N&K CPAs, Inc. commenced the following audit activities and reports related to FY 2015-16: • Audit the County's Comprehensive Annual Financial Report; • Audit of the Department of Water Supply's Financial Statement; • Single Audit of Federal Financial Assistance Programs; • Landfill Financial Assurance Report; and • Office of Housing Section 8 Report. On June 27,2016,N&K CPAs,Inc. initiated its audit activities related to the FY 2015-16 audits by conducting entrance conferences with the Department of Finance and the Department of Water Supply. 2. To file an annual audit plan with the Council based on a County-wide risk assessment of funds,programs, services, and operations of any County agency, executive agency, or program, which is supported, in whole or in part, by County funds (Hawai`i County Charter §3-18). The Office of the Legislative Auditor filed its annual audit plan with the Council on June 8,2016 and can be found at httn://www.hawaiicountv.gov/legislative- auditor/ 3. To conduct or cause to be conducted performance and/or financial audits of County agencies,programs, and/or operations in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor(Hawai`i County Charter §3-18). Six Month Progress Report on Program Objectives for FY 2016-17 1 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR The Office of the Legislative Auditor is currently conducting three performance audits including Department of Public Works' Inventory Management, Department of Water Cash Handling, and Department of Human Resources' hiring practices. Our audit reports are available on-line at http://www.hawaiicounty.gov/legislative-auditor/ 4. To conduct or cause to be conducted follow-up performance and/or financial reviews of audited entities in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor (Hawai`i County Charter §3-18). The Office of the Legislative Auditor is currently planning on conducting a follow-up audit on the Limited Scope Performance Audit of the Department of Parks and Recreation's Facilities Asset P R Management(Report No. 11-01, g ( July 2011) and a follow-up on the County's Purchasing Card Program during the second half of the fiscal year 2016-2017. 5. To conduct or cause to be conducted special studies or projects to ensure openness and accountability in the expenditure of public funds. Annual Audit Plan and Risk Assessment: The Office of the Legislative Auditor will update their Annual Audit Plan and perform a countywide risk assessment survey to help identify known or inherent risk factors during the second half of the fiscal year 2016-2017. Peer Review: To comply with Government Auditing Standards (GAS), in July 2016, OLA underwent its second peer review conducted by the Association of Local Government Auditors (ALGA). The scope of the review was to conduct a peer review following the guidelines contained in the ALGA Peer Review Guide, 2011 Revision. In working independently of OLA, auditors determined that OLA's internal quality control system was suitably designed and operating effectively to provide reasonable assurance of complying with applicable Generally Accepted Government Auditing Standards issued by the Comptroller General of the United States. Six Month Progress Report on Program Objectives for FY 2016-17 2 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR 1. To procure an independent certified public accountant to conduct an annual post-audit of the County's accounts and financial transactions (Hawai`i County Charter §10-13). Annual Financial Audit: Hawaii County Charter §10-13 requires an independent post-audit of the accounts and other evidences of financial transactions of the County to be conducted at least once every year by a certified public accountant or firm or certified public accountants, having no personal interest, direct or indirect, in the fiscal affairs of the county. Pursuant to this Charter requirement, the Office of the Legislative Auditor procured an independent external auditor to conduct the annual financial audits for the four-year period FY 2013-14 through FY 2016-17 and awarded Contract No. c.004162 to N&K CPAs,Inc. on December 5,2013.. As part of this contract,N&K CPAs,Inc. commenced the following audit activities and reports related to FY 2015-16: • Audit the County's Comprehensive Annual Financial Report; • Audit of the Department of Water Supply's Financial Statement; • Single Audit of Federal Financial Assistance Programs; • Landfill Financial Assurance Report; and • Office of Housing Section 8 Report. On June 27,2016,N&K CPAs,Inc. initiated its audit activities related to the FY 2015-2016 audits by conducting entrance conferences with the Department of Finance and the Department of Water Supply. 2. To file an annual audit plan with the Council based on a County-wide risk assessment of funds, programs, services, and operations of any County agency, executive agency, or program,which is supported, in whole or in part,by County funds (Hawai`i County Charter §3-18). The Office of the Legislative Auditor filed its annual audit plan with the Council on June 8,2016 and can be found at httn://www.hawaiicounty.gov/legislative- auditor/ 3. To conduct or cause to be conducted performance and/or financial audits of County agencies,programs, and/or operations in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor(Hawai`i County Charter §3-18). Final Status Report on Program Objectives for FY 2015-16 1 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR The Office of the Legislative Auditor has concluded four performance audits. These include: • The County of Hawaii's Purchasing Card (pCard)Program (Report #2015-01 issued on July 17,2015) The Office of the Legislative Auditor transmitted to the Council and Mayor and filed with the Clerk as public record a report on the purchasing card (pCard) program on July 17,2015. The purpose of the audit was to determine whether internal controls currently in place were adequate to reduce the risk of fraud and misuse of purchasing cards,to evaluate the appropriateness of pCard purchases, and to identify potential areas for improvement. The Office of the Legislative Auditor reported that County management should address gaps in existing policy and improve program monitoring.While pCard transactions reviewed were generally appropriate and for a legitimate department purpose, some pCard transactions did not follow County policy, had a questionable public purpose, and may have violated state law. In addition, reimbursements for personal or miscellaneous purchases were not always made timely. • The County of Hawaii Information Technology Asset Management (Report#2015-02 issued on November 12,2015) The Office of the Legislative Auditor transmitted to the Council and Mayor and filed with the Clerk as public record a report on the County of Hawaii Information Technology Asset Management on November 12, 2015. This performance audit was undertaken to evaluate the County of Hawai`i's management of IT assets. Specifically, this audit assessed if hardware lifecycle management policies and procedures followed industry best practices. We also evaluated whether the software licensing management system is adequate to ensure compliance with current applicable licensing agreement terms and conditions and follows industry best practices. The DIT follows several IT asset management industry best practices as prescribed by the International Association of Information Technology Asset Managers. Two of the key elements of IT asset management are the centralization of the IT function and the use of an IT asset management role. However, at the County,the upgrade and replacement of computers is typically determined at the department level, not centrally at DIT.In addition,DIT has not established an IT asset management role. Without these two elements, the County is at an increased risk of security concerns, system instability,helpdesk and County employee inefficiencies, as well as increased hardware and software costs. The Office of the Legislative Auditor reported that Final Status Report on Program Objectives for FY 2015-16 2 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR management should follow industry best practices including establishing that the DIT should own all IT assets. Furthermore, an IT asset management role should be established to manage the County's IT assets. The County should address gaps in formal written policies and procedures over IT practices. • Variable Frequency Drives (VFDs) at the County of Hawai`i's Department of Parks and Recreation (Report#2015-03 issued on December 11,2015) The Office of the Legislative Auditor transmitted to the Council and Mayor and filed with the Clerk as public record a report on Variable Frequency Drives (VFDs) at the County of Hawai`i's Department of Parks and Recreation (P&R) on December 11, 2015. The objective of the audit was to evaluate the cost effectiveness of installing VFDs at swimming pools countywide. We found that historic average monthly electrical savings of installing these VFDs ranged from 23 percent (PCAC) to 63 percent(Kawamoto). By installing VFDs countywide,we estimate an annual cost savings of approximately$122,578. Furthermore, the County should recoup installation costs within the first three years. After this point, all electrical cost savings are in favor of the County. The Office of the Legislative Auditor reported that management should reinstate P&R's previous program measures related to reduction of utility costs at all facilities by implementing green technologies and Proactive practices, or at a minimum, develop a new program measure that addresses reduction of cost and/or energy savings. We further recommended that the P&R develop and implement a written plan for installing VFDs at all County operated swimming pools. Then incorporate the plan into future fiscal years' budget that will reflect the installation of VFDs and reduction of electricity expenditures. • Cash Handling at the County of Hawai`i's Department of Parks and Recreation (Report#2016-01 issued on June 30,2016) The Office of the Legislative Auditor transmitted to the Council and Mayor and filed with the Clerk as public record a report on cash handling practices at the County of Hawai`i's Department of Parks and Recreation (P&R) on June 30,2016. The objective of the audit were to evaluate if internal controls over facilities use permits at the Hilo Main Office Administration and the Kona Permit Office are preventing, detecting, and deterring fraudulent transactions,whether these internal controls are following best practices, and if receipts are deposited timely and intact. We found the County's P&R facility use permits cash Final Status Report on Program Objectives for FY 2015-16 3 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR • handling process lacks significant internal controls including adequate segregation of incompatible duties, independent review and monitoring, complete and accurate written policies and procedures, and adequate safeguarding of cash receipts. Due to these internal control weaknesses, as well as individual errors in the processing of transactions, our audit could not determine if all cash received was deposited. We recommended that P&R segregate incompatible duties among those who perform accounting procedures or control activities and those who handle cash. In addition,P&R should implement adequate ongoing monitoring of the design and operating effectiveness of the internal control system over cash receipting activities to ensure that revenue is complete. We further recommended that P&R update, strengthen, and enforce cash handling policies and procedures according to best practices; and provide initial and on-going cash handling and internal controls training for all employees who handle revenue. In addition,the Office of the Legislative Auditor is currently conducting an additional performance audit on Inventory at the Department of Public Works. Our audit reports are available on-line at http://www.hawaiicounty.gov/legislative-auditor/ 4. To conduct or cause to be conducted follow-up performance and/or financial reviews of audited entities in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor(Hawai`i County Charter §3-18). The Office of the Legislative Auditor began planning a follow-up audit on the Limited Scope Performance Audit of the Department of Parks and Recreation's Facilities Asset Management(Report No. 11-01,July 2011) during the second half of the fiscal year 2015-2016. 5. To conduct or cause to be conducted special studies or projects to ensure openness and accountability in the expenditure of public funds. Audit Database: To facilitate more efficient and effective audit coverage,the Office of the Legislative Auditor acquired IDEA data analytics software to assist in the review and analysis of County financial data. The Office will also use this software to track, monitor, update, and report on the status of implementation of audit recommendations by County agencies and programs. Final Status Report on Program Objectives for FY 2015-16 4 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Annual Audit Plan and Risk Assessment: The Office of the Legislative Auditor will update their Annual Audit Plan based on the results of its 2014 countywide risk assessment survey and other known or inherent risk factors during the second half of the fiscal year 2015-16. Peer Review: To comply with Government Auditing Standards (GAS), OLA will undergo its second peer review conducted by the Association of Local Government Auditors (ALGA)for the period of July 1,2012 through June 30, 2016. The scope of the review will be to conduct a peer review following the guidelines contained in the ALGA Peer Review Guide,2011 Revision. In working independently of OLA, auditors will provide a reasonable basis for determining if OLA's internal quality control system was suitably designed and operating effectively to provide reasonable assurance of complying with applicable Generally Accepted Government Auditing Standards issued by the Comptroller General of the United States. Final Status Report on Program Objectives for FY 2015-16 5 This page intentionally left blank 3 LIQUOR CONTROL LIQUOR CONTROL LIQUOR CONTROL 1. Licensing: a. Conduct 30 interviews with new liquor license applicants. 43 interviews with new license applicants were conducted. b. Process 30 new license applications. 18 license applications were processed. c. Conduct 30 site visits to applicant premises. 21 site visits were done to applicant premises. 2. Operations: a. Hold minimum of 18 manager examinations in Hilo and 36 in Kona for approximately 900 employees of licensed establishments. Classes and examinations to be offered to all licensees' staff, including minor-aged employees. 49 classes (12 in Hilo,24 in Kona and 13 special)were held with a total of 745 employees from licensed establishments in attendance. b. Conduct minimum of 850 licensee checks per month to promote compliance to liquor laws by liquor licensees. To promote compliance to our County's liquor laws, an average of 1,508 checks have been done per month. c. Provide all staff, commissioners and board members education via county, state and nationally sponsored programs. 1. The Liquor Control staff took advantage of the Skillset online training sessions arranged by the County's Department of Information Technology. Numerous online computer training sessions in MS Excel, MS Word,MS Outlook,IT Security, etc.were completed. 2. "The Art of Customer Service" presented by the Department of Human Resources was attended by the entire staff. Six Month Progress Report on Program Objectives for FY 2016-17 1 LIQUOR CONTROL LIQUOR CONTROL 3. Training to keep our commissioners, board members and staff updated with new laws and current liquor trends was provided as described below: a. The National Liquor Law Enforcement Association's (NLLEA)2016 Annual Conference was held in Indianapolis,IN, September 7-9,2016 and attended by the Liquor Administrator, a Liquor Commissioner and an Adjudication Board member. b. 3 staff members attended the 9th Annual Hawaii Municipal Law Conference in Waikoloa,HI,August 24-26,2016. c. The Director, a Liquor Commissioner and two Adjudication Board members attended the 2016 National Alcohol Beverage Control Association's (NABCA) Administrators' Conference in Burlington, VA, October 16-19,2016. • d. The National Conference of State Liquor Administrators (NCSLA) 2016 Central/Western Regional Conference was held in Traverse City, MI, October 23-27,2016 and attended by the Director, a Liquor Commissioner and the Private Secretary. e. Six of our seven Liquor Control Investigators attended the 2016 State Liquor Investigators' Workshop on Maui,November 14-16,2016. f. The 2016 Conference of Hawaii State Liquor Commissions and Industry Representatives was held on Maui,November 27-30,2016 and attended by 17 Liquor Commissioners,Adjudication Board members and staff. Six Month Progress Report on Program Objectives for FY 2016-17 2 LIQUOR CONTROL LIQUOR CONTROL 3. Public Programs: a. Provide minimum of two youth,public and enforcement programs which promote compliance to liquor laws. The Department is currently working with local comedian and performer Augie T, on utilizing the B.R.A.V.E Hawaii framework and customizing it for Hawaii County's needs. The B.R.A.V.E.Hawaii Foundation is an organization founded by Augie's daughter and dedicated to helping students understand the key to Being Respectful And Valuing Everybody (B.R.A.V.E.) The program will include school presentations on the prevention of underage drinking and illegal substance abuse, include social media campaigns and rewards. During the first half of this fiscal year, the Department of Liquor Control has accepted 30 District Contingency Fund Grants from our councilmembers. The grants fund alcohol-free and drug-free events and activities, create safe, alcohol free locations for the public, and fund educational opportunities on Hawaii County's liquor rules and regulations. Many of these help our children and students become active volunteers within their communities while keeping them busy and away from underage drinking. Six Month Progress Report on Program Objectives for FY 2016-17 3 This page intentionally left blank LIQUOR CONTROL LIQUOR CONTROL • 1. Licensing: a. Conduct 30 interviews with new liquor license applicants. 69 interviews with new liquor license applicants were conducted. b. Process 30 new license applications. 24 new license applications were processed. c. Conduct 30 site visits to applicant premises. 34 site visits to applicant premises were done. 2. Operations: a. Hold minimum of 18 manager examinations in Hilo and 36 in Kona for approximately 900 employees of licensed establishments. Classes and examinations to be offered to all licensees' staff, including minor-aged employees. 54 manager examinations were held, 12 in Hilo,24 in Kona and 18 special exams (requested by our licensees),for approximately 1,588 employees of licensed establishments. b. Conduct minimum of 850 licensee checks per month to promote compliance to liquor laws by liquor licensees. 1,467 licensee checks per month were performed by our Liquor Control Investigators this past fiscal year. c. Provide all staff, commissioners and board members education via county, state and nationally sponsored programs. The Department of Liquor Control provided training: • Three Liquor Control Investigators attended the 2015 Investigators' Workshop in Honolulu in August 2015. • The Liquor Control Administrative Officer and a Liquor Commissioner , attended the 2015 National Liquor Law Enforcement Association (NLLEA)Annual Conference in Westminster, CO in September 2015. Final Status Report on Program.Objectives for FY 2015-16 1 LIQUOR CONTROL LIQUOR CONTROL • The 2015 Annual Central/Western Regional Conference sponsored by the National Conference of State Liquor Administrators (NCSLA) in Seattle, WA in September 2015 was attended by the Director, a Liquor Commissioner and a Liquor Adjudication Board member. • Six Liquor Commissioners, five Liquor Adjudication Board members and five staff members attended the 2015 State Liquor Commission Conference in Honolulu in October 2015. • Three staff membersattended the Laserfiche Empower 2016 Conference in Long Beach, CA in January 2016. The Department of Liquor Control uses Laserfiche for digital imaging and for its electronic repository. • Two Liquor Control Investigators attended the National Liquor Law Enforcement Association's (NLLEA) Training Symposium in Dover,DE in April 2016. • In May 2016,the Director and a Liquor Commissioner attended the 2016 Annual NABCA Conference in Orlando,FL. • In June 2016,the Director, a Liquor Commissioner,Adjudication Board member and staff member attended the 2016 National Conference of Liquor Administrators (NCSLA)Annual Conference in Chicago,IL. The department was honored by being awarded as host for the upcoming 2018 Annual Conference in Waikoloa,HI. • All of the Liquor Control Investigators and the Liquor Control Administrative Officer were re-certified to use sound meters for sound complaints and investigations. This recertification training is conducted annually by State of Hawai`i,Department of Health personnel and is mandatory. • Liquor Control Investigators participated in a couple of webinars offered by the National Liquor Law Enforcement Association (NLLEA): o Effective Communication with Law Enforcement Agency Administrators o Fair Trade Practices Final Status Report on Program Objectives for FY 2015-16 2 LIQUOR CONTROL LIQUOR CONTROL • • Support staff attended seminars offered by the County's Human Resources Department: o Anti-Discrimination and Harassment Training for Supervisors o Violence in the Workplace o Adapting to Change 3. Public Programs: a. Provide minimum of two youth,public and enforcement programs which promote compliance to liquor laws. • The Department of Liquor Control donated $9,000 as part of its Project Grad Public Program. These funds helped to provide eight high school senior classes with fun-filled, alcohol-free and drug-free activities on their graduation nights. • The department supports programs and events that promote compliance and education of our liquor laws. 36 district contingency fund grants, requested by our Council Members,were processed through the Department of Liquor Control. Funds provided for safe, secure, alcohol- free and drug-free places for students to have their activities such as g Project Grad,Robotics, and international student exchanges,to name a few. Community events such as Ka`fir s Splash Bash, community beach clean-up days, art therapy sessions, a ho`olaule`a and food distributions focused on health and wellness through clean,healthy activities in alcohol-free and drug-free locations. • Funding was provided to D.A.R.E. Hawaii for their D.A.R.E. Day activity on the Big Island. The activity, in a safe, secure and supervised environment, is a celebration for students in grades 5-8 who have completed a 10 lesson alcohol-free and drug-free curriculum. • Two public service announcements aired on Lava 105.3FM and KKOA 107.7FM radio. The first aired around the Christmas and New Year holidays to remind the public that"If your hands have been on the bottle, please keep your foot off the throttle." The other aired as summer began and more drivers, especially our college and high school students,were more likely to be on the road. Final Status Report on Program Objectives for FY 2015-16 3 LIQUOR CONTROL LIQUOR CONTROL • Support for the Weekend Bus Rides for the University of Hawaii campuses ended due to low ridership. Although the intent was to provide safe, alcohol-free and drug-free rides for students to run errands, shop at the Prince Kuhio Mall or go to the movies,participation was not high enough to keep this program going. • Compliance checks are conducted year round against retail and dispenser licensees to combat the sale of liquor to minors. • District 5—Funds to 'Aha Punana Leo,Inc. to assist with Kula 0 Nawahiokalani`opu`u's family nights, project showcases and transportation. Final Status Report on Program Objectives for FY 2015-16 4 14 MANAGEMENT MANAGEMENT ADMINISTRATION 1. Protect the health, safety and welfare of all residents and visitors in the County of Hawai`i. The previous administration continued to put public health, safety and welfare at the forefront of core services to the community. Developments in the first six months of FY 2016-17 included the preparation for Tropical Storm Darby, the delivery of the first new fire truck for Honoka`a in over two decades, and the receipt of a donation of defibrillators for police cars island-wide. 2. Improve communications with residents about County programs and services. Communication with our communities through various media channels remained a priority to the previous administration. The Holomua newsletter continues to be distributed at County facilities, libraries, other points of interest, and online. 3. Provide timely and meaningful responses to complaints. The Office of Management continues to address all complaints and inquiries coming in via email, telephone, or in person, seeking resolution within seven days through the Mayor's administrative team or various department representatives. 4. Continue traveling to meet with residents in each district. The previous administration had ongoing meetings in every district throughout the year including broad community meetings in Kona and Waimea in late 2016. 5. Build effective partnerships with federal, state and private agencies. Effective partnerships with federal, state and private agencies have manifested in support for County projects. Projects completed by the previous administration in the first six months of FY 2016-17 that included partnerships and funding from outside agencies included: • Ali`i Drive/Mamalahoa Highway Bypass, South Kona (Hoknli`a) • Bike Share Hawaii Island (PATH) • Kaipalaoa Landing Park, Hilo (Friends of Kaipalaoa Landing) • Ka`n District Gym & Shelter, Pahala (State) • Waimea District Park, Waimea (Parker Ranch) Six Month Progress Report on Program Objectives for FY 2016-17 1 0 MANAGEMENT ADMINISTRATION 6. Continue to develop the County's Island-wide bus system. Construction continued on the new Mass Transit base yard facility. Ground was broken by the previous administration in February 2016. The new facility will better support our island's growing Hele-On Bus system. 7. Develop both Agricultural and Energy programs and initiatives that lead to a more secure and sustainable future. Opened the Lalamilo Wind Farm in September 2016. A partnership between the departments of Water Supply, Research & Development, and the previous administration,the facility will power the water needs of the Kohala coast and reduce the amount of grid-sourced electricity needed, replacing it with clean wind power at a lower cost to the water ratepayer. 8. Be a catalyst for Health by promoting healthy lifestyles and healthy communities. In partnership with the Blue Zones Project, the previous administration continued its efforts toward a healthier Hawaii Island through support of community initiatives, county recreational activities for children and seniors, and expanding facilities for healthy lifestyles island-wide. Groundwork was also laid to expand the Blue Zones Project island-wide. West Hawaii is expected to join East and North Hawaii in the project in January 2017. 9. Develop infrastructure projects that connect our communities and to provide recreational opportunities for our communities. During the first six months of FY 2016-17, the previous administration completed and opened the following infrastructure projects: • Ali`i Drive/Mamalahoa Highway Bypass, South Kona • Bike Share Hawaii Island (in partnership with PATH), Kailua • Hale Kikaha Micro Housing Units, Kailua • Hilo Municipal Golf Course, Hilo • Hokulani Street Park, Kaumana • Honaunau Rodeo Arena,Honaunau • Kaipalaoa Landing Park, Hilo • Kapi`olani Street Extension, Hilo • Kea District Gym & Shelter, Pahala • Mauna Kea Recreation Area Six Month Progress Report on Program Objectives for FY 2016-17 2 MANAGEMENT ADMINISTRATION • Pahoa District Park, Pahoa • Waimea District Park, Waimea These projects complete well over$600 million in infrastructure improvements by the previous administration since taking office in 2008. 10. Continue to broaden our Asia Pacific partnerships and economic development opportunities. We continue to maintain relationships with our Asia Pacific sister cities. These relationships have fostered long-term friendships and economic exchange. 11. Lower County costs and expenditures; raise County revenue streams. Yearly increases in employee healthcare coverage, retirement, energy and fuel costs in addition to collective bargaining increases, demands for infrastructure, public safety and mass transit have placed increased burden on our ability to meet the needs of our community. The previous administration worked closely with departments to find savings where possible. Six Month Progress Report on Program Objectives for FY 2016-17 3 MANAGEMENT INFORMATION AND ASSISTANCE CENTER 1. Assist the clerical workload of the Mayor's Office, the Cost of Government Commission, Geothermal Energy Working Group, and Committee on Early Childhood, the Game Management Advisory Commission, and all County departments and agencies daily. Continues to assist the Mayor's Office with administrative operations, events, projects, community functions, Boards & Commissions secretarial duties. 2. Process all applicants for Hawai`i County Boards and Commissions, keep database of applicants and active members current. Continues to process application, district verifications; police checks, and shares information with the Office of the Corporation Counsel and the Office of the County Clerk. 3. Receives and refers complaints for resolution to appropriate departments or person(s). Received and referred complaints to administration, department heads, and representatives for immediate action. 4. Assists in updating the County Web Calendar,provides information for the County Web Newsletter; and maintains and updates the community bulletin board at the County Building. Maintains information for informational purposes. 5. Assists the public with a variety of information; i.e. current community events; direct folks to State or County agencies,phone numbers, and directions. Receives numerous calls from the community on a variety of questions regarding government functions and department referrals. 6. Oversees the operations of daily issuance of disabled parking permits; maintain/update files with entry of data into the centralized statewide database. Issued 811 placards from July 1, 2016—December 31, 2016. Six Month Progress Report on Program Objectives for FY 2016-17 4 MANAGEMENT INFORMATION AND ASSISTANCE CENTER 7. Reserves and confirms reservations for Aupuni Center Conference Room, and County Building Conference Rooms (Hamakua& Puna), issue forms and keys, and maintain calendar of events. July 1, 2016—December 31,2016, approximately 617 events were held at WHCC, and 318 events were held at both Aupuni Center Conference Room, and Puna Conference Room. • Six Month Progress Report on Program Objectives for FY 2016-17 5 This page intentionally left blank MANAGEMENT ADMINISTRATION 1. Protect the health, safety and welfare of all residents and visitors in the County of Hawai`i. This administration continues to put public health, safety and welfare at the forefront of core services to the community. The County partnered with the State Department of Health to end a dengue outbreak from late 2015 to early 2016, and continues to proactively address the potential for mosquito-borne diseases. 2. Improve communications with residents about County programs and services. Communication with our communities through various media channels remain_s a priority to this administration. The Holomua newsletter was relaunched in FY 2015 16 and continues to be distributed at County facilities, libraries, other points of interest, and online. 3. Provide timely and meaningful responses to complaints. The Office of Management continues to address all complaints and inquiries coming in via email,telephone, or in person,seeking resolution within seven days through the ' Mayor's administrative team or various department representatives. 4. Continue traveling to meet with residents in each district. The Mayor has ongoing meetings in every district throughout the year, including an island-wide round of community meetings regarding the dengue outbreak. Community meetings and presentations have also focused on budget and key County initiatives in various communities. 5. Build effective partnerships with federal, state and private agencies. This administration continues to partner with federal, state and private agencies to expeditiously complete projects for our residents. Recent successful partnerships include the state-funded and county-built Ka`u District Gym & Shelter(completed in October 2016) and the powering of the privately-built Lalamilo Wind Farm • (completed in September 2016)to supply lower-cost electricity to Department of Water Supply facilities serving the Kohala Coast. 6. Continue to develop the County's Island-wide bus system. Construction continues on a new Mass Transit base yard facility to support our island's growing Hele-On Bus system. Bus stop shelters continue to be erected in strategic places along bus routes,particularly in those places where bus riders are Final Status Report on Program Objectives for FY 2015-16 1 MANAGEMENT ADMINISTRATION likely to experience inclement weather. Preparations were also made to start paratransit services for those users unable to utilize standard Hele-On Bus service. The Hele-On Kako`o service launched in the Hilo and Kailua-Kona areas on July 1, 2016. 7. Develop both Agricultural and Energy programs and initiatives that lead to a more secure and sustainable future. With the understanding that the cost of energy directly affects the cost of water, which is one of the largest costs to agriculture,the Lalamilo Wind Farm represents a project moving our island forward at that nexus. It is expected to save water ratepayers $1 million a year in energy costs through a power purchase agreement with no construction cost to the county. Projects like this can be replicated at other Department of Water Supply sites. Additionally, our Department of Research & Development continues to advocate for, participate and invest in initiatives to grow local agriculture and lower the cost of energy for our residents. 8. Be a catalyst for Health by promoting healthy lifestyles and healthy communities. Since taking office,Mayor Kenoi's administration has prioritized creating healthier communities by building and maintaining safe places for families to engage in healthy lifestyle activities. Improvements during FY 2015-16 included the paving of Ho`olulu Complex's parking area to allow for safer and more accessible parking, opening of Alii Kai Park in Kona and the new playground at Mauna Kea Recreation Area, and the groundbreaking for Waimea District Park. Significant progress was made on Pahoa District Park and Mauna Kea Recreation Area, both of which will be complete in late 2016. 9. Develop infrastructure projects that connect our communities and to provide recreational opportunities for our communities. Our new infrastructure projects are designed with Complete Streets principles to ensure safe multi-modal transportation to connect our communities regardless of people's mode of transportation. These design features,which include accessible sidewalks and bike lanes, have been included in projects like Kapi`olani and Manono Streets and Kamehameha Avenue in Hilo. Enhancements to existing streets like Keknanao`a Street and Waikoloa Road include widened shoulders for safe biking. Final Status Report on Program Objectives for FY 2015-16 2 MANAGEMENT ADMINISTRATION 10. Continue to broaden our Asia Pacific partnerships and economic development opportunities. We continue to maintain relationships with our Asia Pacific sister cities. These relationships have fostered long-term friendships and economic exchange—for example, pioneering research around ocean thermal energy conversion has gone on at Kona's Natural Energy Laboratory and a similar facility in our sister city Kumejima, Okinawa. Our administration has also been leading Hawaii in international discussions on sustainability.As our fellow islands in the Pacific will be the first to feel the effects of climate change and rising sea levels,it is at the top of any Asia Pacific agenda. Mayor Kenoi convened the Hawaii Island Sustainability Forum in early 2016 as a pre- conference to the International Union for the Conservation of Nature's World Conservation Congress. This leadership in sustainability will translate into economic opportunity as the world looks to the lessons of indigenous people, and island people in particular,to address the present and future challenges of a changing climate.' 11. Lower County costs and expenditures;raise County revenue streams. Yearly increases in employee healthcare coverage, retirement, and energy costs in addition to collective bargaining increases, demands for infrastructure, public safety and mass transit have placed increased burden on our ability to meet the needs of our community. Since taking office,we have developed conservative, responsible County operating budgets that increase only when necessary to address the growing needs of a growing population.We continue to work closely with our departments to find savings where possible. Final Status Report on Program Objectives for FY 2015-16 3 MANAGEMENT INFORMATION �� _ ���... _ � A N__a _�._ _ .. .W AND ASSISTANCE CENTER 1. Assist the clerical workload of the Mayor's Office, the Cost of Government Commission, Geothermal Energy Working Group, and Committee on Early Childhood,the Game Management Advisory Commission, and all County departments and agencies daily. Staff assisted with secretarial duties such as transcribing and posting agendas, Certificate of Travel reimbursements, and mileage claims, Certificates of Service and Retirements, and various correspondence. 2. Process all applicants for Hawai'i County Boards and Commissions, keep database of applicants and active members current. Processed Boards and Commission applications and assisted with steps involved with appointing members to a board or commission. This included district verification, police checks, nomination letters, Oath of Office forms and Certificates of Appreciation. 3. Receives and handles complaints filed,refers complaints for resolution to appropriate departments or person(s), and follows up to ensure that action was taken within a maximum two-week turnaround time. Referred complaints to Executive Assistants for immediate and appropriate action. 4. Assists in updating the County Web Calendar,provides information for the County Web Newsletter; and maintains and updates the community bulletin board at the County Building. Supported the operations of the Department of Parks and Recreation's RSVP program located downstairs at the County Building. Managed the County Building Bulletin boards on the second floor. Provided information to the County Web Newsletter. 5. Assists the public with a variety of information; i.e. current community events; direct folks to State or County agencies,phone numbers, and directions. Received on an average approximately 80 calls per day in both Hilo& Kona. Calls varied from Mayor's Office inquiries, department referrals, and information and assistance on services offered to the community. Final Status Report on Program Objectives for FY 2015-16 4 MANAGEMENT _ INFORMATION AND ASSISTANCE CENTER 6. Oversees the operations of daily issuance of disabled parking permits; maintain/update files with entry of data into the centralized statewide database. Issued 1,476 placards in Hilo and Kona. 7. Take reservations for WHCC,Aupuni Center Conference Room, and County Building Conference Rooms (Hamakua&Puna), issue forms and keys, and maintain calendar of events. Approximately 677 events were held at the Aupuni Center Conference Room, and County Building Puna Conference Room in Hilo, 797 events were held at the West Hawaii Civic Center's Mayor's Kona Conference room, Community Meeting Hale, and Liquor Department in Kona. Final Status Report on Program Objectives for FY 2015-16 5 This page intentionally left blank 15 MASS TRANSIT AGENCY MASS TRANSIT AGENCY MASS TRANSIT AGENCY _. 1. Increase system ridership from FY 2015-16. Ridership from July—December,2016, amounted to 340,609 passenger trips, a 26% decrease from the same period in FY 2015— 16. As fuel costs remain low, ridership is continuing to decline. Ridership for the Hele On Kako`o Paratransit services amounted to 819 passenger trips for period July—December,2016. 2. Resolve and follow-up on all complaints within two weeks. The Mass Transit Agency received a total of 47 official complaints from July— December,2016. All complaints are continuing to be followed up on within two weeks. 3. Maintain the current level of services for public transportation. Mass Transit continues to maintain the same level of services for its Hele On bus system. Effective July 1,2016, the Hele On Kako`o Paratransit Services began in Hilo and Kona. There are currently 80 eligible participants. 4. Continue expansion of official bus shelter and bus stop sign program. Erected a newly designed bus shelter at the Uluwini Transitional Housing in Kona. Continue expansion on additional bus shelters with the assistance of Department of Public Works. Six Month Progress Report on Program Objectives for FY 2016-17 1 This page intentionally left blank MASS TRANSIT AGENCY MASS TRANSIT AGENCY. 1. Increase system ridership from FY 2014-15. Total ridership from July,2015—June,2016, amounted to 874,424 passenger trips, an 8.04% decrease from the same period in FY 2014-15. The low cost of fuel and recovered economy continues to impact ridership. A total of 137,890 passenger trips were completed on the Shared-Ride Taxi program. 2. Resolve and follow-up on all complaints within two weeks. The Mass Transit Agency received a total of 107 official complaints. All complaints are continuing to be followed up on within two weeks. 3. Implement expanded bus service in Kona, and Hilo. Expanded intra-Kona bus routes to service Hawaii Community College Palamanui Campus. 4. Continue expansion of official bus shelter and bus stop sign program. Initiated a new design for island-wide bus shelters and continue to identify additional bus shelter locations. Final Status Report on Program Objectives for FY 2015-16 1 This page intentionally left blank 1J MIS. CE I4,AN 'IJ MISCELLANEOUS ANIMAL CONTROL 1. 90% of vicious dog calls will be responded to within two hours. Of 35 vicious/dangerous dog calls received where the dog was not contained and posed a potential and ongoing threat, responded to 35 within two hours, or 100% of calls. 2. 90%of loose animal posing a public safety hazard calls will be responded to within two hours. Of 46 animal posing a public safety hazard calls received, responded to 46 within two hours, or 100% of calls. 3. 90% of injured animal related calls will be responded to within two hours. Of 140 injured animal related calls received, responded to 140 within two hours, or 100% of calls. 4. 90% of calls for animal control assistance by the police will be responded to within two hours. Of 68 animal control assistance by the police calls received, responded to 68 calls within two hours, or 100% of calls. 5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. Of 217 animal cruelty and neglect calls received, responded to 198 within 24 hours. 208 of these cases were resolved in 14 working days, or 95.8%. 6. 90% of license, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in five working days. Of 943 of license, loose dog and any non-cruelty/neglect calls received, responded to 924 calls within 48 hours, or 97.9%. Of 468 cases that were opened as a result of those calls, 449 were resolved in five working days, or 95.9% of cases. 1 Six Month Progress on Program Objectives for FY 2016-17 MISCELLANEOUS ANIMAL CONTROL 7. 84 Sweeps of problem communities per year. Conducted 44 sweeps, or 52.3% of goal. 2 Six Month Progress on Program Objectives for FY 2016-17 MISCELLANEOUS ANIMAL CONTROL 1. 90% of vicious dog calls will be responded to within two hours. Of 84 vicious/dangerous dog calls received where the dog was not contained and posed a potential and ongoing threat, responded to 84 calls within two hours, or 100% of calls. 2. 90%of loose animal posing a public safety hazard calls will be responded to within two hours. Of 133 animals posing a public safety hazard calls received, responded to 132 calls within two hours,or 99.25% of calls. 3. 90% of injured animal related calls will be responded to within two hours. •Of 300 injured animal related calls received, responded to 300 calls within two hours, or 100% of calls. 4. 90%of calls for animal control assistance by the police will be responded to within three hours. Of 150 animal control assistance by the police calls received, responded to 148 calls within three hours, or 98.67% of calls. 5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. Of 516 animal cruelty and neglect cases received, responded to 487 calls within 24 hours; 505 of those cases were resolved in 14 working days, or 97.86%. 6. 90% of unlicensed, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in five working days. Of 2,093 of unlicensed, loose dog and any non-cruelty/neglect calls received, responded to 2,043 calls within 48 hours, or 97.61%. Of 738 cases that were opened as a result of those calls, 701 were resolved cases in five working days, or 94.99% of cases. 7. 84 sweeps of problem communities per year. Conducted 109 sweeps or 130% of goal. Final Status Report on Program Objectives for FY 2015-16 1 This page intentionally left blank 17 PARKS & RECREATION 'ALAE CEMETERY 1. Conduct maintenance and repair activities. Maintained mosquito abatement program as recommended by the Department of Health. 2. Assign and record all burials. Location Number of Caskets Number of Urns 'Alae 11 12 Six Month Progress Report on Program Objectives for FY 2016-17 1 PARKS & RECREATION VETERANS CEMETERIES - N... EAST AND WEST HAWAI'I 1. Continue to coordinate development of the East and West Hawaii Veterans Cemeteries with the Veterans Advisory Committee and the Department of Defense. Coordinated development efforts with Veterans Advisory Committee and the Department of Defense. 2. Continue maintenance of cemetery grounds. Maintenance of cemetery grounds in ongoing. 3. Assign and record all burials. Location Number of Caskets Number of Urns Vet Cemetery 1 2 3 Vet Cemetery 2 39 44 West Hawaii Vet Cemetery 5 18 Six Month Progress Report on Program Objectives for FY 2016-17 2 PARKS & RECREATION HAWAII COUNTY BAND 1. Continue maintenance of cemetery grounds. Completed maintenance. 2. Assign and record all burials. Location Number of Caskets Number of Urns Hawi 1 2 Honoka'a 0 0 Kainehe (aka Kuka'iau) 0 0 Kukuihaele 2 0 Na`alehu 11 0 Waimea 0 1 Six Month Progress Report on Program Objectives for FY 2016-17 3 PARKS & RECREATION HAWAII COUNTY BAND 1. Provide musical services for the island residents and visitors by working with community organizations and providing 40 musical services annually(e.g. parades, ceremonies, festivals, concerts and special events). Provided 24 performance services during the first half of FY 2016-17. These services include parades, concerts, patriotic ceremonies and special events in Hilo,Waimea,Volcano,Pahoa and Kea'au. 2. Provide 12 monthly Mo`oheau Bandstand concerts that are entertaining, educational, musically challenging, and historically significant. Provided 6 monthly Mo'oheau Park concerts during July,August, September, October,November, and December. All concerts are very well attended and well received by the crowd in attendance. A brief history of the Hawaii County Band is presented to the audience at concerts to inform the public of the band's cultural and historic significance. In addition,program notes on selections being performed, are presented to the audience in order to help the audience better understand each work. To insure that the band plays a variety of quality music, pieces are chosen from selected national lists such as the National Band Association,Music Educators National Conference, The Instrumentalist, and the College Band Directors National Association. Every monthly concert tries to incorporate either a featured solo or popular selection. 3. Feature at least two young musicians as soloists at the April or May Mo`oheau Bandstand Concert, which provides musically educating opportunities for the young people of the County of Hawai`i, annually. Students have been contacted for possibly performing as soloists with the Hawaii County Band in April or May. 4. Introduce 20 new musical pieces per year to provide musical challenges to the band members. 10 new pieces were performed from July through December. Six Month Progress Report on Program Objectives for FY 2016-17 4 PARKS & RECREATION WEST HAWAI'I BAND 1. Provide musical services for island residents and visitors by working with community organizations and providing 20—25 musical services annually. (e.g. Parades, ceremonies, festivals, concerts, and special events). Provided 17 performance services including: Fourth of July,Veteran's Day, Aloha Festivals,International Billfish Tournament,Life Care Center,Kona Coffee Parade, and Christmas Parades. 2. Provide six concerts that are entertaining, educational, musically challenging and historically significant. Provided six concerts at Hale Halawai. 3. Feature a young musician as soloist at the March or May monthly concert, to provide music education opportunities for the young musicians of Hawai`i County. We are looking for qualified candidates for this objective. 4. Introduce 20 new pieces per year to provide musical challenges for the band. To-date five new pieces have been introduced either for sight reading, rehearsal or performance purposes. Six Month Progress Report on Program Objectives for FY 2016-17 5 PARKS & RECREATION ADMINISTRATION 1. Continue to distribute the P&R Service survey at all staffed facilities and activities/events conducted by the department. Survey results are compiled quarterly and shared with employees. As of December 31,2016, a total of 721 surveys were received. 2. Continue to update information for Divisions and Sections on the County of Hawai`i website on a timely basis. Our Departmental Data Processing Coordinator continues to update the department's website with quarterly program guides, special events information, and departmental rules and regulations. News releases, campground information and event registration forms are posted timely for park patrons to be kept informed. 3. Continue implementation of the transition plan for accessibility to public facilities during the fiscal year. Implementation of the transition plan is steadily progressing. 4. Continue implementation of the transition plan for playground safety and accessibility during the fiscal year. Implementation of the transition plan is steadily progressing. 5. Maximize resources by encouraging the "Friends of the Park"program and identify a minimum of five community service projects that focus on maintenance and/or improvements to park facilities. As of December 31,2016,four projects were completed. A landscaping and picnic table project at Malama Park, a painting of storage unit project at Waiakea Uka Gym, a picnic table project and Pana`ewa Zoo and a picnic table project at Andrews Playground. The Department is in discussion with various community groups to conduct community service projects. 6. Provide at least one technical job specific training for 50% of administrative staff As of December 31,2016, at least one job specific training was provided for 36% of the administrative staff(9/25 employees). Six Month Progress Report on Program Objectives for FY 2016-17 6 PARKS & RECREATION PARKS MAINTENANCE 1. Maintain completion range of approximately 2,500 work orders on an annual basis. The Division received 1,266 work order requests during the first six months of FY 2016-17. Of these, 1,107 were completed, rendering an overall completion rate of 87.4%. 2. Undertake two park improvements projects per district, one of which involves a community group. South Hilo Crew A. In-House: 1 Community Group Projects: 0 Crew B. In-House: 0 Community Group Projects: 4 Crew C. In-House: 0 Community Group Projects: 1 Puna District In-House: 1 Community Group Projects: 1 S/N Kona In-House: 9 Community Group Projects: 0 Kau District In-House: 2 Community Group Projects: 0 North Hilo In-House: 1 Community Group Projects: 0 South Kohala/Hamakua In-House: 0 Community Group Projects: 3 Six Month Progress Report on Program Objectives for FY 2016-17 7 PARKS & RECREATION PARKS MAINTENANCE North Kohala In-House: 0 Community Group Projects: 0 Summary of Activities: Total In-House:14 Total Community Group Projects: 9 3. Monitor complaints filed for strategic planning purposes for maintenance and services improvements. • Record type,number, district, etc. of complaints and implement necessary maintenance procedures, standards,training, discipline for corrections. There were six complaint during the first six months of FY 2016-17 that the division addressed. • Make annual inspections of facilities with responsible supervisor(nine districts). Analyze and discuss methods of improvements. Random checks were performed by the Superintendent of Park Maintenance and the Parks District Superintendent. 4. Provide for safe facilities and grounds. • Conduct safety inspections of P &R facilities: Weekly by district supervisors (52 per supervisor=468 total inspections/year); Monthly by the Park Superintendent. For the period of 7/1/16 to 12/31/16, each District Park Supervisor/Trades Supervisor conducted a total of 26 weekly safety inspections of their assigned facilities. Additionally, superintendents conducted unannounced, island-wide safety audits. 5. Provide for a safe working environment. • Participate with department safety committee and discuss and evaluate accident reports. Attended monthly safety committee meetings. • Correct any hazardous conditions or practices. All identified hazardous conditions or practices have been corrected. • Provide a minimum of one safety instructional sessions per crew each month. Six Month Progress Report on Program Objectives for FY 2016-17 8 PARKS & RECREATION PARKS MAINTENANCE The Park Maintenance Division completed a total of 87 safety talks/training classes during the period 7/1/16 to 12/31/16. • Review and upgrade Park Maintenance Safety and Health Programs. Programs have been reviewed. Six Month Progress Report on Program Objectives for FY 2016-17 9 PARKS & RECREATION RECREATION 1. Provide introductory instruction in all recreational facilities in at least four of the following Athletic Activities (basketball, baseball,volleyball,track and field,tennis, flag football,badminton) for children and adults, one or more in each respective season(i.e. Fall—basketball; Winter—baseball and track/field; Spring—volleyball; summer—tennis/Physical Fitness). The following instructional sports were offered at various recreational facilities island wide. Hilo District: Speed &Agility Training, Pickleball,Instructional Volleyball I & II,Volleyball Training I,Billiards & Table Tennis, Step Aerobics,Teen Conditioning, Keaukaha Fitness Classes, Instructional Basketball,Fishing Skills,Volleyball Officiating Clinic,Plyometrics,Beginner Weight Training,Keiki Fitness, Intermediate Archery, Morning Fitness,Evening Fitness,Insane Workout,USA Volleyball Scoring Clinic, Track& Field Training, T-Ball& Coach Pitch. Hamakua District: Ladder Training,Boys & Girls Basketball Clinic,Volleyball Clinic,Biddy Basketball Clinic,Indoor Youth Soccer,Basketball Skills Development, Dodgeball & Gym Games,Flag Football & Wiffle Ball,Weightlifting,Yoga, Beginning Badminton,Horseshoe & Bocce Challenge,Billiards,Table Tennis, Fundamentals of Basketball & Volleyball, Speed & Agility Training, Track& Field Training, Plyometric Jump Program,Body Weight Workout,Ladder Drills, Sprinter Drills, Box Jumping,Basketball Scoring Clinic for Beginners, Basketball Officiating Clinic & Circuit Training. Puna/Ka`u District: Multi-Sport Fun, Paddle Ball, Instructional Volleyball,Instructional Basketball, T-Ball & Coach Pitch, Obstacle Course Challenge,Jump Rope Challenge, Instructional Kickball,Hula Hoop Challenge, Organized Gym Games, Frisbee, Golf,Ladder Ball& Portuguese Horseshoes,Instructional Baseball, and Pupule Fitness. West Hawaii District(N/S Kona & N/S Kohala): T-Ball for Tots,Pickleball,Youth Indoor Soccer,Archery,Badminton, Pass Football,Running Mechanics, Speed Cones,Kickball, Cone Agility Drills for Beginners,Biddy Basketball Clinic,Pickleball Class,Archery Class I & II, Fishing Class, Fitness Class,Youth Tennis Clinic,Youth Volleyball, Basketball Officiating Clinic,Basketball Skills & Drills,Basic Physical Fitness, and Beginning Billiards. Six Month Progress Report on Program Objectives for FY 2016-17 10 PARKS & RECREATION RECREATION 2. Provide at least eight arts and craft activities for children and adults in all recreational facilities (i.e. Fall—Halloween/Thanksgiving/Christmas craft activities; Winter- Valentines/St. Patrick/Easter activities; Multi-media crafts etc.). Hilo District: Pot Holder& Key Chain Making, Sidewalk Chalk Art, Older Kids Crafts, Gel Notebooks, Sewing Bookcovers,Deco Art Mug, Back to School Craft,Drug Free Poster, Rosebud Craft, Shrink Art, Cartoon Characters,Name Banner,Hand Building Ceramics, Faux Stained Glass Craft,Festive Lanterns, Sand Creations, Personalized Book Covers,Monkey Clothespin Craft, Balloon Craft,Halloween Trick or Treat Baskets, Thanksgiving Basket Weaving, Christmas Craft Ornament Making, Stain Glass,Beginning Sewing, Wreath Making Class, Ornament Making Craft, Clock Making, Ohelo Berry Jam,Bird House Construction,Halloween Bat Mobile,Paper Pumpkins, 12 Days of Christmas, Christmas Cards, Glass Etching,Design a Frame,Masking Tape Hands, Christmas Tree Brownies. Hamakua District: Canvas Painting,Melting Beads,Popsicle Making, Color for Fun, Christmas Cards,Halloween Treat Bags,Thanksgiving Trace/Scratch Art, Christmas Coloring Posters, Keiki Mix Art, Kids Collage Art, Sidewalk Chalk Art,Tracing Animals'&Rubber Stamp Art,Foam Brush Painting,Halloween Masks, Reindeer Mobile,Watercolor Painting, Small Wood Projects, Tissue Paper Craft, Sidewalk Chalk Art,Halloween Shrink Art,Drawing Class, Gift Wrapping Class,Fundamentals of Drawing & Painting,Halloween Cookies, Pumpkin Carving, Thanksgiving Cards, Turkey Hands, Christmas Wreaths, Christmas Puppets,Pencil Holders,Fall Color Leaves, Saimin Making,Key Chains, Coloring Books, Toilet Paper Roll Ghosts, Q-tip Skeleton,Nutty Butter/Oreo Turkey Snack,Bead Icing Ornament, Firework Toilet Paper Roll Craft,Paper Craft Animals,Homemade Kites. Puna/Ka`u District: Spotted Frog, Ghost Craft, Turkey Craft, Christmas Tree Craft, Christmas Collage,Paper Santa Craft,Puzzle Cards, Fun with Stencils,Watercolor Honu, Halloween Bat Mobile,Haunted House Painting,Horn of Plenty,Thanksgiving Card,Pom Pom Wreath, Glitter Ornament,Adult Wreath Making, Character Mask Making for Improvisational Drama,Nature Collage,Hawaii State Map, Finger Painting, Tissue Flowers,Fall Center Piece, Spooky Halloween Frame Making,Halloween Silhouette Designs,Thanksgiving Turkeys,Holiday Ornament Making, "All About Me" Poster Making,Mosaic Coaster Making, Six Month Progress Report on Program Objectives for FY 2016-17 11 PARKS & RECREATION RECREATION Light Catcher Making,Puzzle Decorating,Kite Making, Scarecrow Craft, Halloween Spooky Hanging, Ceramic Gift Making, Fall Craft, Thanksgiving Turkey Craft,Winter Craft,Mini Wreath, Paper Plate Flower, Water Bottle Spirals,Remembrance September 11th,Tissue Sunflower Craft,Mason Jar Lid Craft, Tye Dye Art,Pumpkin Lantern & Spider, Pipe Cleaner& Paper Plate Ghosts,Thanksgiving Cards, Turkeys& Snacks, Christmas Wreaths, Popsicle Tree & Ornaments,Magazine Collage,Rexlace Key Chain, Trick or Treat Bags, Craft Stick Turkey, Snow Globes. West Hawaii District(N/S Kona &N/S Kohala): Halloween Mask Making,Pumpkin Carving, Thanksgiving Cards, Christmas Ornaments, Poi Balls & Lei Weaving,Patriot Day Memorial Tribute, Kite Making,Bamboo Fishing Pole, Pumpkin Cookie Baking, Cookie Decorating, Christmas Canvas, Christmas Cards,Light Catchers,Leather Craft Work, Velvet Art Work, Stained Glass Spiders,Turkey Placemats, Santa Hand Craft, Starcraft Project, Orb Globes, Fall Craft Extravaganza,Halloween Tote Bag Designs, Thanksgiving Gift Box Designs,Basic Leaf Painting,Yarn Lei Making, Bead Creations,Picture Collage,Drawing& Coloring, Clay Sculpting& Painting. 3. Maintain a safe facility, free of hazards for all activities, patrons and employees by conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi- annual basis. Daily safety inspections are conducted by staff at their sites and maintenance work orders are being sent to the Parks Maintenance Division. Semi-annual safety inspection reports are sent to Human Resources Safety Division. 4. Plan, organize and implement a minimum of two district-wide events in each respective district that is responsive to the respective community's needs and interests (i.e. Hilo District—The Biggest Easter Egg Celebration; Hamakua District— Hamakua Fun Day; etc.). Hilo District: 1) Hilo Kids Night Halloween Program at the Edith Kanaka`ole Multi-Purpose Stadium 2) Chevy Youth Baseball Clinic at Wong Stadium Hamakua District: 1) `Ghana Shoreline Fishing Tournament Six Month Progress Report on Program Objectives for FY 2016-17 12 PARKS & RECREATION RECREATION Baseball Clinic at Shipman Park Puna/Ka u District: 1) Vulcans p West Hawai`i District(N/S Kona & N/S Kohala): 1) Candy Land Halloween Program at Kekuaokalani Gym 2) Mega Sports Camp at Waikoloa Park 5. Develop a minimum of six partnerships with other recreation providers as well as community organizations to maximize service and activities to the public (i.e. summer camping program in partnership with the YMCA). Hilo District: 1) Hilo Kids Night Halloween Program at the Edith Kanaka`ole Multi Purpose Stadium—Partnered with Living Waters Church, Connect Point Church, Hilo High School Key Club,Waiakea High School Key Club, Hilo High School AVID Program. 2) Kawananakoa Trunk or Treat—Partnered with Keaukaha Community Association. 3) Chevy Youth Baseball Clinic at Wong Stadium—Partnered with Chevrolet, Major League Baseball Alumni Association. Hamakua District: 1) `Ghana Shoreline Fishing Tournament—Partnered with Hilo & West Hawai`i Recreation staff,NOAA,DLNR,Honoka`a High Fishing Club. 2) Honomu Community Christmas Celebration -Partnered with Honomu Community Association. Puna/Ka`u District: 1) Vulcan Baseball Clinic at Shipman Park—Partnered with UH Vulcan Baseball Coach and staff. West Hawai`i District(N/S Kona & N/S Kohala): 1) Candy Land Halloween Program at Kekuaokalani Gym—Partnered with the Hub. 2) Mega Sports Camp at Waikoloa Park—Partnered with More than Enough Ministry and community volunteers. Six Month Progress Report on Program Objectives for FY 2016-17 13 PARKS & RECREATION RECREATION 3) Basketball Clinic at Kekuaokalani Gym—Partnered with Big Island Sports Academy. 4)Baseball Clinic at Kekuaokalani Gym—Partnered with Big Island Sports Academy. 6. Plan, organize and implement a minimum of two Island wide special events. (i.e. keiki triathlon, age group and exponent track meets, winter basketball tournament, etc.). 1) Jimmy Yagi Summer Hoops Camp—July 26-29, 2016. 2) 36th Annual HI-PAL Winter Basketball Classic—December 26-29, 2016. Six Month Progress Report on Program Objectives for FY 2016-17 14 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM 1. Conduct a minimum of 20 Summer Fun programs island-wide. The 2017 Summer Fun Program will begin on June 7,2017. Mandatory training for the Summer Fun temporary hires will be on June 1-2 & 5-6,2017, the Summer Fun program for the children will start on June 7,2017, and will end on July 21,2017. Tentatively,23 summer fun program sites are planned. 2. Continue to conduct longer programs hours at majority of the sites. Program hours at each site are based on the needs of the community it serves. Tentative hours for the 2017 Summer Fun program are from 8:00 am - 12:00 pm, 8:00 am -2:00 pm, 8:00 am-3:00 pm and 8:00 am—4:30 pm. 3. Work in partnership with the Department of Education Child Nutrition Program and vendors with county meal contracts to sponsor free lunch programs for all summer fun sites that qualify and meet the requirements for this program. Tentative USDA reimbursement cost for 2017 has not been released yet. 4. Supplement the regular Summer Fun program with various enrichment-type programs for those willing to pay the higher fee: • Develop and implement a teen-scene program at the Pu'u'eo Community Center in East Hawai`i,teaching life's skills with emphasis on leadership training. This will run for six weeks from 8 a.m. to 3 p.m.,targeting teens 12— 17 years old. Summer Fun Program to begin June 2017. 5. Develop a minimum of two Winter Intersession programs island-wide. Winter Intersession Program,December 22,2016 to January 6,2017. 1) Pi`ihonua Gym—20 children registered ($35.00 per child program fee). 2) Wainaku Gym—16 children registered ($35.00 per child program fee). 3) Waiakea Uka Gym—61 children registered ($35.00 per child program fee). KawAnanakoa Gym Winter Pilikulaiwi Program—December 27-30,2016. 20 children registered ($10.00 per child program fee). Other sites throughout the island adjusted their hours to better service the children in their communities during the Winter Intersession Break instead of a structured program. Six Month Progress Report on Program Objectives for FY 2016-17 15 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM 6. Integrate children with disabilities into the summer and inter-session programs wherever possible,through the assistance of the Recreation Specialist II. 2016 Winter Intersession Program: There were nine children at Waiakea Uka Gym and one child at Wainaku Gym with disclosed disabilities, but no modification requests were received. Six Month Progress Report on Program Objectives for FY 2016-17 16 PARKS & RECREATION HO'OLULU PARK COMPLEX 1. Provide clean, safe and well-maintained facilities: a. Close each facility once per year for general clean up and minor repairs. Walter Victor Baseball Complex was closed in September 2016. Francis Wong Stadium was closed from July 1-15,2016. The Afook-Chinen Civic Auditorium was closed from August 10 through September 9,2016. b. Pressure-wash each facility semi-annually. Completed in each quarter. c. Check on safety hazards daily. Day and night supervisors record any repair items or safety hazards on a daily checklist form. Minor repairs are handled in-house. As needed,work orders are generated and referred to the Parks Maintenance Division for action. d. Clean and sanitize facilities before and after events. Facilities are cleaned and sanitized before and after each activity/event. e. Work with Safety Committee to have courtesy safety inspection annually. Quarterly consultations are held with the Safety Committee to insure facilities are in compliance. 2. Provide a well-manicured playing surface at all ballfields (Wong Stadium and Walter Victor Baseball Complex): a. Mow lawn weekly, weather permitting. Lawns were moved weekly. b. Close each ballfield at least one week annually for field renovations. Walter Victor Baseball Complex was closed in September 2016. Francis Wong Stadium was closed from July 1-15, 2016. c. Fertilize ballfields annually. Six Month Progress Report on Program Objectives for FY 2016-17 17 PARKS & RECREATION HO'OLULU PARK COMPLEX Ballfield will be fertilized during next 6 months. 3. Provide training for staff: a. Conduct safety talks on different topics every month. Conducted monthly safety talks. b. Retrain employees on equipment use semi-annually. Employees have be retrained on equipment usage. c. Have supervisors conduct equipment maintenance training and have equipment maintained weekly. Employees perform in-house maintenance functions throughout the year. d. Provide refresher course on Material Safety Data Sheet annually. Refresher course on MSDS completed. 4. Enforce rules and educate sponsors: a. Comply with Federal ADA, State OSHA, County, Department and Complex rules and regulations. Applicable governmental regulations are discussed with sponsors. Supervisors are trained to enforce all rules. b. Revise rules annually. Rules have been reviewed and revised, if necessary. c. Distribute rules with all applications. Rules are distributed with applications. 5. Work with Hilo Jaycees, Intake Service, schools and community groups for improvements to the Ho`olulu Complex: a. Complete one major improvement project. Not completed in first six months. Six Month Progress Report on Program Objectives for FY 2016-17 18 PARKS & RECREATION HO'OLULU PARK COMPLEX b. Do beautification/landscaping project for each facility annually. Not completed in first six months. 6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an estimated 2,400 activities annually. The Ho`olulu Complex accommodated 2,259 activities in this period. Six Month Progress Report on Program Objectives for FY 2016-17 19 PARKS & RECREATION AQUATICS 1. Provide services at our nine pool facilities with at least two lifeguards on duty daily at Kona Community Aquatics Center(KCAC), Pahoa Pool, and Sparky Kawamoto Swim Stadium. Honoka`a, Laupahoehoe, Kohala, Pahala and Konawaena will have at least one lifeguard on duty seven days a week. NAS pool will have at least one swim instructor/lifeguard on duty Monday through Friday. Senior Lifeguards and their District Supervisor do the best they can in providing the staffing needed to keep our pools open and safe so people can enjoy. 2. Maintain safe and clean facilities, free of hazards for all activities,patrons and employees by maintaining acceptable pool chemical levels, conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi-annual basis. At the 50 meter pools such as Kawamoto,Pahoa, and KCAC, our Senior Lifeguards work with our pool custodians in providing daily maintenance of the facility. At our rural pools,Honoka'a Lau ahoehoe Kohala, Pahala> and Konawaeana, each lifeguard is solely responsible for the daily maintenance of the pool. Senior Lifeguards are responsible in maintaining acceptable levels of pool chemicals. It is not an easy task with factors such as the weather when it is to sunny or rainy, chemicals will evaporate or dilute quickly. High usage will also increase chemical use. Daily safety inspections are conducted by staff at theirs sites and maintenance work orders are being sent to the Parks Maintenance Division. Semi-annual safety inspections reports are reviewed by the Recreation Administrator before being sent to Human Resources Safety Division. 3. Offer recreational and lap swimming for approximately 850,000 patrons. Offer Learn to Swim and other water related courses to approximately 3,000 patrons and at least eight weeks of Learn to Swim lessons in the summer at all pools. Lap Swim:72,668; Recreation Swim 83,040; Aquatic Classes 24,590; Age Group 41,711; Masters Swim 4,934; Novice Swim 20,202; High School Swim 12,984; Summer Fun Programs 541; Public and Private Schools usage 1,995; Government(HFD, Coast Guard,Army, etc.) 812. Six Month Progress Report on Program Objectives for FY 2016-17 20 PARKS & RECREATION AQUATICS 4. Develop and distribute a quarterly brochure of County of Hawaii pool facilities highlighting recreational and adult lap swimming hours as well as water aerobics, swim lessons, special events, activities and programs. Each Senior Lifeguard develop each quarter a program guide for their facility following the guidelines of their job,incorporating community base interest. 5. Conduct one American Red Cross Lifeguarding/First Aid/CPR/AED class at each of our nine pool facilities during the fiscal year. COURSE END B FACILITY INSTRUCTOR DATE Lifeguarding with 12/01/16 Pahoa Pool Kathryn Leonard Bundle 2 Review Lifeguarding Review 12/02/16 KCAC Pool Derek Simmons Lifeguarding Review 10/28/16 KCAC Pool Derek Lee Jesi Root Lifeguarding Review 10/29/16 KCAC Pool Derek Simmons Jeffrey Coakley Lifeguarding with 10/13/16 NAS Pool Alejandra Flores- Bundle 2 Review Morikami Lifeguarding Review 08/04/16 Laupahoehoe Pool Mark Van Heukelem 6. Plan,promote and coordinate five Novice Swim meets serving approximately 350 participants during the August through October 2016 season. Swim Meets: August 27 @ Kawamoto; September 10.@ Konawaena; September 24 @ Pahoa; October 1 @ Laupahoehoe; Championships October 22 @ KCAC. Total Swimmers Participated: 310 7. Sponsor one open water swim competition. 29th Annual Richardson's Roughwater Swim July 30,2016 with 118 swimmers. 50 volunteers assisted with check-ins, recording,water safety patrol,timing, etc. Ocean conditions were not ideal with 3ft wave sets, and weather was cloudy and overcast. Six Month Progress Report on Program Objectives for FY 2016-17 21 PARKS & RECREATION AQUATICS 8. Promote workplace safety for all staff by providing personal protective equipment and safety training on an ongoing basis. Gas masks, chemical gloves, aprons, suits, and boots were provided for pool lifeguards and pool custodians. Hazardous material training conducted to promote safe work practices. Staff goes through respiratory exams every three years and respirator fits test every year which is on file with Recreations Specialist I. Lifeguards provided with latex-free glove, pocket mask, and other protective equipment necessary when performing first aid. 9. Conduct American Red Cross blood borne pathogens training on an annual basis in January or February for the entire division. Scheduled for Friday January 27,2017 10. Develop at least two partnerships with swimming clubs to encourage competitive swimming throughout the island.. Partnerships with USA Swim,BIIF, Special Olympics,Easter Seals, Boys & Girls Club,Boy Scouts of America and Hawaii Fire Dept. 11. Reduce utility costs at all facilities by implementing green technologies and proactive practices. A Variable Frequency Device (VFD)was installed at KCAC near the ending of April 2016. KCAC has experienced $1,300 of savings in three months . Cost of VFD was $12,400. We will also be installing a VFD at Konaweana pool. 12. Reduce chemical costs at all facilities by prudent work practices, education and technologies. Uncontrollable factors, such as inconsistent weather, makes it difficult to maintain a plan to help reduce costs. Chemicals are added and needed daily to maintain the pools to keep it at a safe level for the community. Six Month Progress Report on Program Objectives for FY 2016-17 22 RECREATION PARKS & C CULTURE & EDUCATIONS 1. Provide 97 workshops and classroom instructions in various disciplines, music, dance, drama, arts, crafts, and natural sciences at established sites Countywide. Yom' A total of 49 workshops and classroom instructions conducted as of 12/31/16. 2. Develop and conduct at least one Cultural/Community event per quarter to preserve ethnic traditions and heritage, encourage craftsmanship and cottage industry. Developed, coordinated and conducted the 2016 Fourth of July "Blast",Hot Rides Car Show,2016 Queen Lili'uokalani Festival,World Peace Festival, Merrie Monarch Keiki Hula Competition, Christmas Wreath Exhibition and the "2016 Magic of the Seasons" as of 12/31/16. 3. Market programs by securing community involvement and financial support through six partnerships/sponsorships. Programs and projects marketed through partnerships and collaborations with the following agencies: Destination Hilo, Lehua Jaycees, American Legion Post 3, Hawaii Pyrotechnics,Promotions Hawaii,Tahiti Fete of Hilo,VFW Post 3830,Hui Okinowan Kobudo Taiko,Pacific Radio Group, Queen Lili'uokalani Children's Center,Hawaii Tropical Flowers Association, Blue Hawaii Helicopters,Big Island Auto Club,Hawaii Classic Car Cruisers, Hawaii Motorcycle Club, CJ Promotions, Hawaii Ballroom Dance Association, Hawaii Youth Challenge,Island wide Canopy Tents,US Guys Motorcycle Club,Merrie Monarch Festival, Sokka Gakkai International,the International Committees of Artists for Peace, KWXX,Japanese Chamber of Commerce, and the Friends of Lili'uokalani Gardens as of 12/31/16. 4. Advertise and promote the Cultural &Educations programs and activities through our quarterly"Arts Visions"newsletter and media such as radio,television,periodicals and newspapers. Advertised and promoted events and programs through our quarterly program guide, the Hawaii County Website, Hawaii Tribune Herald,West Hawaii Today,Honolulu Star Advertiser,Hawaii Tourism Authority,Big Island Visitor's Bureau,Pacific Radio Group,KWXX,KITV and Oceanic Cable Channel 16 as of 12/31/16. Six Month Progress Report on Program Objectives for FY 2016-17 23 PARKS & RECREATION ELDERLY ACTIVITIES EAD Administration 1. The division will provide and/or facilitate a wide array of services and opportunities and evaluate the quality of services provided by coordinating a service delivery system that addresses the needs and interests of older adults. This would be done by providing comprehensive and coordinated services,represented by the division's six major programs, for over 9,909 seniors annually and conducting an annual evaluation on each program. Provided services to 9,564 seniors, or 96% of the established objective of 9,909 seniors and conducted evaluations on five of the six EAD programs or 84% of the objective of six. 2. The division will pursue the help from persons and groups to improve and maintain P&R facilities and enhance programs/services/activities by maintaining the EAD Advisory Council made up of representatives from the 25 senior citizen clubs, 15 nutrition sites and the RSVP AdvisoryCouncil byconductingat least one general meeting in January and six district meetings in July of each fiscal year servicing 40 presidents/chairpersons island-wide. Arranged six Advisory Council district meetings or 86% of the objective of seven annually. 3. The division will provide regular facilities and safety inspections and training for staff by maintaining an EAD Safety Committee with at least one representative of each program meeting quarterly to enforce safety procedures, improve unsafe conditions affecting staff and seniors and give feedback to the department safety committee, as needed. Additionally, they will conduct a safety on-site evaluation semi-annually (January and July) of 32 senior center facilities and conduct safety evaluations/training for 50 EAD staff. Arranged two safety meetings or 50% of the established objective of four annually. Conducted one semi-annual safety facilities inspection of 32 senior center facilities or 50% of the established objective of two semi-annual inspections of 32 senior center facilities, and conducted 54 staff safety evaluations/training or 108% and of the established objective of 50 staff evaluations/training by June 2017. Six Month Progress Report on Program Objectives for FY 2016-17 24 PARKS & RECREATION ELDERLY ACTIVITIES 4. In order to keep the public informed of its activities the division will: • Produce at least one "Video Highlights" of the division's'activities annually. • Produced one "Video Highlights" (Kupuna Hula Festival) of the division's activities or 100% of the objective of one. • Maintain the division's Kupuna News magazine by providing information on all EAD program activities and printing at least 3,300 copies for distribution to over 200 organizations three times annually. Printed and distributed two issues of the Kupuna News magazine, or 50% of the objective of four issues EAD Recreation 1. Provide and promote active and passive recreational, cultural and leisure opportunities to 2,500 unduplicated individuals 55 years and older at 25 senior centers island-wide. Served 2,745 or 110% of the established objective of 2,500 seniors at 25 senior centers or 100% of the established goal of 25 senior centers. 2. Serve 2,000 older adults in recreational, educational,health-related and cultural classes at 25 senior centers. Served 2,864 or 279% of the established objective of 1,025 older adults in recreational, educational, health related and cultural classes at 25 senior centers or 100% of the established objective of 25 senior centers. 3. Provide at least ten district wide activities for a total of 1,500 older adults in Puna/Ka`u,North and South Hilo,North and South Kona,North and South Kohala, and Hamakua. Provided 8 district events or 80% of the goal of 10 activities for a total of 958 older adults or 64% of the goal of 1,500 older adults. Activities were: Club Fun 'Day, Senior Walkabout, Ground Golf Spooktacular, Casino Day and ERS Teachers and Volunteer Recognition Luncheon. Six Month Progress Report on Program Objectives for FY 2016-17 25 PARKS & RECREATION ELDERLY ACTIVITIES EAD Special Program 1. Provide at least five countywide/state/national/international events for 1,850 older adults. Provided five or 100% of the established objective of five events and served 2,051 or 111% of the established objective of 1,850 older adults. 2. Serve a total of 750 older adults in at least three county-wide special events and serve 800 older adults in one statewide event.. Countywide: Provided three or 100% of the established objective of three countywide events and served 1,372 or 183% of the established objective of 750 older adults. Statewide: Provided two or 200% of one statewide event, and served 384 or 48% of the established objective of 800 older adult. 3. Provide one cultural event for 300 older individuals on a county/state/international level that will attract a total of 1,200 attendees. Provided one or 100% of the established objective of one cultural event and served 295 or 98% of the established objective of 300 older adults. Attracted 1,216 or 101% of the established objective of 1,200 attendees. Six Month Progress Report on Program Objectives for FY 2016-17 26 PARKS & RECREATION _ PANA'EWA RECREATIONAL COMPLEX ___ ' 1. Focus on a natural rainforest theme by acquiring a minimum of one new rainforest animal annually. In December,we received a large order of rainforest amphibians. 5 Red-eyed Tree Frogs 3 False Tomato Frogs 12 Various subspecies of Poison Dart Frogs 2. Successfully breed at least one animal species for exhibit or to trade with other facilities. Our green & black Poison Dart Frogs have successfully reproduced a young frog from egg through tadpole and sub adult stages. The frog will be kept on exhibit • here to replenish our population. 3. Work with Friends of the Zoo (FOZ)to host at least two events to promote the zoo and increase the number of visitors. On July 2,2016,we hosted the FOZ Tiger Fun Day to celebrate the quarantine release of Sriracha and Tzatziki. We had and record attendance of 3,166 zoo visitors that day. 4. Work with community groups to help facilitate five major volunteer projects to maintain and improve the Zoo and/or Equestrian Center. • Hawai`i Chapter of the American Rhododendron Society spent several weeks to renovate the Vireya gardens by removing old deteriorating hapu`u logs and replaced them with solid concrete retaining blocks. • University of Hawaii Athletic Club completed a two day service project to clean the brush and weeds along the sides of the zoo entry road and fence. • Hawai`i Forest Industry Association continues to develop the Pana`ewa Zoo Discovery Forest with maintenance help from the K-kids and Kiwanis service days in the Zoo. • Akaka Lions Club sanded and repainted all the pipe rails along the tiger exhibit and parts of the fence. • Hawai`i Horse Owner's Association is currently working on replacing all plywood panels and pipe gates at the rodeo arena in preparation for their upcoming 25th anniversary Pana`ewa Stampede Rodeo. Six Month Progress Report on Pro am Objectives for FY 2016-17 27 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX 5. Seek funding to reinstate the Zoo Information/Education Specialist and the zoo educational program. A supplemental budget request has been submitted to reinstate funding for this position 6. Provide a venue for annual recreational equestrian events at the Pana`ewa Equestrian Center: a. host three rodeo events annually; • Hawai`i Horse Owner's Assoc. Keiki Fun Day 8/20-8/21/16 • Hawai`i Horse Owner's Assoc. High School Rodeo Clinic 9/17-9/18/16 • a. host three dressage events annually. • Hawai`i Island Dressage & Eventing Assoc. Horse Show 8/12-8/13/16 • Hawai`i Island Dressage & Eventing Assoc. Horse Show 10/7-10/8/16 • Hawai`i Island Dressage & Eventing Assoc. Horse Show 11/11- 11/12/16 • Six Month Progress Report on Program Objectives for FY 2016-17 28 PARKS & RECREATION 'ALAE CEMETERY 1. Conduct maintenance and repair activities. Conducted maintenance. Final Status Report on Progam Objectives for FY 2015-16 1 PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAI'I 1. Continue to coordinate development of the East and West Hawai`i Veterans Cemeteries with the Veterans Advisory Committee and the Department of Defense. Coordinated development efforts with Veterans Advisory Committee and the Department of Defense. 2. Continue maintenance of cemetery grounds. Completed maintenance. 3. Assign and record all burials. Burials assigned and recorded. Location Number of Caskets Number of Urns Vet Cemetery 1 2 3 Vet Cemetery 2 75 99 West Hawai`i Vet Cemetery 15 40 • Final Status Report on Program Objectives for FY 2015-16 2 PARKS & RECREATION RURAL CEMETERIES • 1. Continue maintenance of cemetery grounds Completed maintenance. 2. Assign and record all burials. Burials assigned and recorded. Location Number of Caskets Number of Urns Hawi 8 2 Honoka'a 1 0 Kainehe (aka Kukai'au) 1 0 Kukuihaele 0 1 Na'alehu 20 6 Waimea 2 2 Final Status Report on Program Objectives for FY 2015-16 3 PARKS & RECREATION HAWAI'I COUNTY BAND visitors 1. Provide musical services for the island residents and vi s by working with community organizations and providing 40 musical services annually(e.g. parades, ceremonies, festivals, concerts and special events). Provided 40 performance services. These services included parades, concerts, patriotic ceremonies and special events in Hilo,Volcano,Waimea and Ka`n. 2. Provide 12 monthly Mo`oheau Bandstand concerts that are entertaining, educational, musically challenging, and historically significant. Provided 12 monthly Mo`oheau Park concerts. All concerts were very well attended and well received by the crowd in attendance. A brief historyof the Hawaii CountyBand was presented to the audience at concerts to inform the public of the band's cultural and historical significance. In addition, program notes on selections being performed were presented to the audiences in order to help the audience better understand each work. To insure that the bandP layed a variety of quality music,pieces were chosen from selected national lists such as the National Band Association,Music Educators National Conference,The Instrumentalist, and the College Band Directors National Association. Every monthly concert tried to incorporate either a featured solo or popular selection. L 3. Feature at least two youngmusicians as soloists at the April or MayMo`oheau p Bandstand Concert,which provides musically educating opportunities for the young people of the County of Hawai`i, annually. The band featured two young musicians this year. 4. Introduce 20 new musical pieces per year to provide musical challenges to the band members. No new pieces were performed this fiscal year. New music received at end of fiscal year. There was not sufficient time to prepare for performance. Final Status Report on Program Objectives for FY 2015-16 4 PARKS & RECREATION WEST I-IAWAI'I BAND 1. Provide musical services for island residents and visitors by working with community organizations and providing 20—25 musical services annually. ( eg. Parades, ceremonies, festivals, concerts, and special events) Program Objectives completed. 2. Provide six concerts that are entertaining, educational, musically challenging and historically significant. Program Objectives completed. 3. Feature a young musician as soloist at the March or May monthly concert, to provide music education opportunities for the young musicians of Hawai`i County. No young musicians were featured this year. 4. Introduce 20 new pieces per year to provide musical challenges for the band. The Band introduced 20 new pieces this year. Final Status Report on Program Objectives for FY 2015-16 5 PARKS & RECREATION ADMINISTRATION 1. Continue to distribute P&R Service survey at all staffed facilities and activities/events conducted by the department. Survey results were compiled quarterly and shared with employees. A total of 1,189 surveys received. 2. Continue to update information for Divisions and Sections on the County of Hawai`i website on a timely basis. Our Departmental Data Processing Coordinator and Public Information Officer continued to update the department's website with quarterly program guides, special events information, and departmental rules and regulations. Timely news releases, campground information and event registration forms also were posted for the benefit of park patrons. 3. Continue implementation of the transition plan for accessibility to public facilities during the fiscal year. Implementation of the transition plan has been steadily progressing. 4. Continue implementation of the transition plan for playground safety and accessibility during the fiscal year. Implementation of the transition plan has been steadily progressing. 5. Maximize resources by encouraging the"Friends of the Park"program and identify a minimum of five community service projects that focus on maintenance and/or improvements to park facilities. Various service projects were completed. Projects completed include an eagle scout landscaping and picnic table project at Reed's Bay, an eagle scout chain link fence and landscaping project at Ainaola Park, an eagle scout benches and concrete sidewalk project and Ainaola Park, an eagle scout fencing project at Machado Acres Park, an eagle scout landscaping project at Waiakea Uka Gym, an eagle scout concrete pad for benches project at Pana`ewa Zoo, a ply-wood replacement project at Pana`ewa Equestrian Center and a re-roofing project at NAS swimming pool. Final Status Report on Program Objectives for FY 2015-16 6 PARKS & RECREATION ADMINISTRATION 6. Provide at least one technical job-specific training for 50% of administrative staff. At least one job-specific training was provided for 92% of the administrative staff(23/25 employees). Final Status Report on Program Objectives for FY 2015-16 7 PARKS & RECREATION PARKS MAINTENANCE 1. Maintain completion range of approximately 2,500 work orders on an annual basis. The Division received 1,979 work order requests, of these, 951 were completed. 2. Undertake two parks improvements projects per district, one of which involves a community group. The seven districts completed 15 park improvement projects done by Park Maintenance Division staff. There were 48 community group projects. Total number of projects completed 63. 3. Monitor complaints filed for strategic planning purposes for maintenance and services improvements. • Record type, number, district, etc. of complaints and implement necessary maintenance procedures, standards,training, discipline, etc. for corrections. Received, recorded and took action on 35 complaints. • Make annual inspections of facilities with responsible supervisor. (9 districts) Analyze and discuss methods of improvements. Annual inspections of facilities conducted within the nine districts. Concerns and issues were discussed and addressed. 4. Provide for safe facilities and grounds. • Conduct safety inspections of P &R facilities: Weekly by district supervisors (52 per supervisor=468 total inspections/year). Monthly by the Park Superintendent. Supervisor conducted a total of 52 weekly safety inspections of their assigned facilities. 5. Provide for a safe working environment. • Participate with department safety committee and discuss and evaluate accident reports. • Correct any hazardous conditions or practices. • Provide.a minimum of one safety instructional sessions per crew each month. • Review and upgrade Park Maintenance Safety and Health Programs. Final Status Report on Program Objectives for FY 2015-16 8 PARKS & RECREATION PARKS MAINTENANCE Logged all HIOSH safety training documentation.Verified full implementation of Park Maintenance's Hazcom, Bloodborne Pathogen,Respirator, and Hazmat safety programs. Completed a total of 181 safety talks/training classes. • Final Status Report on Program Objectives for FY 2015-16 9 PARKS & RECREATION RECREATION 1. Provide introductory instruction in all recreational facilities in at least four of the following Athletic Activities (basketball,baseball, volleyball,track and field,tennis, flag football, badminton) for children and adults, one or more in each respective • season(i.e. Fall—basketball; Winter—baseball and track/field; Spring—volleyball; summer—tennis/Physical Fitness) The following instructional sports were offered at various recreational facilities island-wide. Hilo District: Instructional Volleyball I &II,Volleyball Training I,Biddy Basketball,Age Group Basketball, Speed &Agility Training,Pickle Ball, Scooter Basketball, Senior Stretch,Billiards & Table Tennis, Step Aerobics, Shoreline Fishing,Teen Fishing Program,T-25 High Intensity Workout,Insane Workout, Soccer Footwork,Jump Training,Beginner Weight Training,Keiki Fitness,Beginners Archery,Intermediate Archery,Beginning Badminton, T-Ball& Coach Pitch Baseball, Basketball Shooting Clinic,Basketball Speed & Agility Training,Free Throw Shooting Class, Scooter Hockey,Morning Fitness Class,Evening Fitness Class,Intro to Trap & Skeet,NRA Basic Shotgun Shooting Class, Beginners BB Gun,Youth Track& Field Instruction, Strength & Conditioning Class, Plyometrics, Cardio Workout. Hamakua District: Basketball Skills Development,Ladder Training, Fundamentals of Basketball, Youth Flag Football & Softball,Weight Training,Yoga Fitness, Gym Dodgeball, Free Throw & Shooting Fundamentals,Instructional Kickball,Tetherball, Archery,Table Tennis Clinic,Wiffle Ball, T-Ball& Coach Pitch Baseball,Youth Volleyball,Baseball Hitting Clinic, Calisthenics, Speed & Agility Training, Volleyball 101, Horseshoes,Flag Football, Plyometric Training, Soccer 101, Basketball Footwork Clinic,Indoor Balloon Volleyball, Strength & Conditioning Class,Indoor Beach Volleyball,Indoor Soccer. Puna/Ka`u District: T-Ball& Coach Pitch Baseball,Age Group Basketball,Musical Hula Hoops, Keiki Outdoor Games, Instructional Kickball,Instructional Basketball, Instructional Volleyball,Instructional Tennis,Plyometrics & Agility Program, Aerobics,Badminton 1 & II,Jogging for Fitness,Track& Field Practice, Keiki- Parent Gym Hoops,Hula Hoop Madness & Gym Games, Kids Fun Fitness. Final Status Report on Program Objectives for FY 2015-16 10 PARKS & RECREATION RECREATION West Hawaii District(N/S Kona & N/S Kohala): T-Ball for Tots,Indoor Soccer, Softball Clinic,Pickleball, Cone Agility Drill Beginners, Cone Agility Drill Advanced,Flag Football,Ladder Agility for Beginners,Advance Ladder Agility, Speed Ladder Drills,Basketball Clinic, Volleyball Clinic,Pickleball Class I, Fishing Class,Fitness Class,Archery Class I,Archery Class II,Youth Table Tennis,Youth Tennis,Basic Physical Fitness Program,.Badminton,Instructional Volleyball,Track& Field Clinic,Beginning Billiards. 2. Provide at least eight arts and craft activities for children and adults in all recreational facilities (i.e. Fall—Halloween/Thanksgiving/Christmas craft activities; Winter— Valentines/St. Patrick/Easter activities; Multi-media crafts etc.). Hilo District: Basket Weaving& Key Chain Making, Colored Leaves,Wind Puppets,Nature Prints Photo, Pencil Toppers,Party Favors, Sewing: Book Covers,Back to School Calendar, Grandparent's Day Photo Block,Rosebud Craft, Shrink Art, Drug Free Poster,Name Banner,Mirror Etching, Sand Art, Shrink Art Keychain,Milk Carton Crafts,Bamboo Nose Flute,Wacky Stress Balloons, Halloween Craft,Thanksgiving Craft, Christmas Ornament, Christmas Wreath Making,Halloween Candy Apples, Ohelo Berry Jam 1, Christmas Photo Plaque, Lanyard Making, Stain Glass,Healthy Cooking, Christmas Cards,Kaleidoscope Craft,Decorative Turkey Pin,Toy Parachute, Fingers in a Bun,Holiday Door Hangers, Sand Ornaments,Pony Bead Pets, Camera Crafts,Mother's Day Craft, Star Wars Day Craft,Make Your Own Crossword, Boy's Day Craft, Bead Bracelet,Father's Day Craft, Paper Punch Cards,Friendship Bracelet, Ceramics,Tic Tac Toe Rock Kit,Toilet Paper Roll Airplanes,Marshmallow Launchers,Perler Bead Craft,Macrame Craft,Picture Buttons,New Year's Craft,Jewelry Making,Lauhala Crafting, Special Heart's Craft,2016 Calendar, Valentine's Day Photo Frame,President's Day Craft, St. Patrick's Day Craft, Prince Kuhio Day Coloring, Martin Luther King Jr. Day Craft,Mom & Dad Valentine's Day Card, Girl's Day Craft,Easter Basket. Hamakua District: Halloween Craft,Thanksgiving Craft, Christmas Cards,Funny Face Drawing, Name Drawing,Halloween Treat Bags,Thanksgiving Scratch Art, Christmas Coloring Magnet Posters, Keiki Mix Craft,Hanging Window Art,Velvet Color Art Posters, Clothespin Craft Creations, Crafts for Kids,Mold Ceramics, Independence Day Craft,Leaf Prints, Cooking Class, Gift Wrapping Class, Fundamentals of Drawing, Scratch Art Posters, Dream Catchers,Halloween Final Status Report on Program Objectives for FY 2015-16 11 PARKS & RECREATION RECREATION Posters,Thanksgiving Cards, Christmas Wreaths,Lei Making,Fall Coloring Book,Paper Planes,Healthy Cooking,Witch Hat Craft, Turkey Hands, Snowflake Ornament,Kites, Balloon Rocket Race, String Art,Noise Makers, New Year's Resolution Posters,Flower Pen Making,Easter Egg Yarn Craft, Mother's Day Cards,Memorial Day Craft Lei,Paper Snowflakes, Heart Cookies,Valentine's Day Cards,Winter Coloring Book, St.Patrick's Day Cards, Puppet Making, Father's Day Cards, Fundamentals of Drawing,Boy's Day Fish Making, Clothes Pin Craft, Cartoon Tracing Art, Sand Painting,Hanging Window Art,Velvet Color Art Posters, Sponge Painting, Tissue Paper Poms, Coaster Making,JewelrylBox Decorating,Easter Egg Coloring. Puna/Ka'u District: Halloween Bat Craft,Fall Leaf, Christmas Tree Craft, Fall Luminary, Collage 1 & 2,Yarn Pictures,Watercolor Painting 1 & II,Mask Making,Thanksgiving Centerpiece, Pom Pom Wreath, Glitter Ornament,Nature Collage, State Map, Career Collage, Finger Print Tree, Fall Crafts, Spooky Fun Crafts,Holiday Crafting, Quilt Patterns, Tear Art,Back to School Craft, Grandparent's Day Cards,Halloween Tissue Wreath,Mason Jar Lantern,Turkey Cup Craft, Craft Stick Ornaments,Beaded Snowflake Ornament,Plaster Craft Magnets,Back to School Name Tags, Grandparent's Day Frame Sign,Watercolor Art, Hanging Mobile,Paper Mache Masks,Witch Broom Making, Thanksgiving Table Placemats,Labor Day Craft,New Year Calendar Craft,Edible Bugs, Chinese New Year Craft, Plaster Craft Frame,Valentine Mailbox, St. Patrick's Day Wreath Making, Easter Basket Making,Mother's Day Hand Print Crafts, Sports Crafts for Kids,New Year's Resolution Craft,Valentine's Day Craft, Heart String Card,Yarn Yard Animals, Lei Making Craft,Dream Vacation Drawing,Hanging Flower Mobile, Girl's Day Activity,Martin Luther King Jr. Poster& Mobile Making,President's Day Craft, St. Patrick's Day Shamrocks, Puzzle Crafts,Foam Coasters, Memorial Day Flowers,Earth Day Craft, Rainbow Craft, Spiral Bead Mobile,Washer Necklace,Wish Bracelet, Spring Collage,Popsicle Stick Puppets,Easter Egg Craft,Lauhala Seed Painting, Sponge Painting,Paper Plate Craft,Pencil Sketching, Thumbprint Pictures, Rice Art. West Hawaii District(N/S Kona &N/S Kohala): Halloween Mask Making,Veteran's Day Flag Making,Thanksgiving Cards, Christmas Ornaments, Key Chain Making,Yarn Lei Making,Baking Class,, Patriot Day Memorial Tribute Craft,Halloween Jack-O-Lanterns,Kite Making, Christmas Cards, Pine Cone Christmas Ornament,Wind Chimes,Bead Necklace Making,Halloween Hanging Bat Mobile,Thanksgiving Turkey Door Final Status Report on Program Objectives for FY 2015-16 12 PARKS 8t RECREATION RECREATION Hangers, Christmas Tree Ornaments, Photo Frames, Critter Crafts, Silk Screen T-Shirts, Halloween Key Chain Design,Finger Painting Art, Leather Key Chain Craft,Bead Lei Craft,Thanksgiving Bracelet Making, Christmas Finger Painting Design,Kukui Nut Sanding& Lei Making,Yarn Lei Making,Rock Painting, Fish Prints, Stained Glass Suncatcher, Spring Tree Craft, Chinese New Year Craft,Minion Eggs Craft, Spring Clay Craft, Soap Carving,Valentine's Day Cards,Valentine's Day Baking, St. Patrick's Day Key Chains,Bead Necklace & Bracelet Designs,Fish Print, Girl's Day Key Chains, St. Patrick's Day Kites, St. Patrick's Day Cookie Decorating,Easter Egg Painting,Poi Balls, Flower Arrangements,Watercoloring, Sidewalk Chalk Art,Mother's Day Cards,Mother/Daughter Yarn Craft,Leaf/Finger Paint,Memorial Day Lei Making 3. Maintain a safe facility, free of hazards for all activities, patrons and employees by conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi- annual basis. • Daily safety inspections were conducted by staff at their sites and maintenance work orders were sent to the Parks Maintenance Division. Semi-annual safety inspection reports were sent to Human Resources Safety Division for their review. 4. Plan, organize and implement a minimum of two district-wide events in each respective district that is responsive to the respective community's needs and interests (i.e. Hilo District—The Biggest Easter Egg Celebration; Hamakua District— Hamakua Fun Day; etc.). Hilo District: 1) Hilo Kids Night Halloween Program at Pana'ewa Park 2) Easter at the Plaza Hamakua District: 1) `Ohana Shoreline Fishing Tournament 2) Hamakua Health Fair Puna/Ka`u District: 1) UHH Vulcans Baseball Clinic 2) UHH Vulcans Basketball Clinic at Shipman Gym 3) Ohana Fun Day & Keiki Triathlon at PAhoa Final Status Report on Program Objectives for FY 2015-16 13 PARKS & RECREATION RECREATION West Hawai`i District(N/S Kona & N/S Kohala): 1) Candy Land Halloween Program at Kekuaokalani Gym 2) Easter Egg Hunt at Kailua Park 3) Easter Egg Hunt at Waikoloa Park 4) Keiki Marathon 5. Develop a minimum of six partnerships with other recreation providers as well as community organizations to maximize service and activities to the public (i.e. summer camping program in partnership with the YMCA). Hilo District: 1) Hilo Kids Night Halloween Program at Pana`ewa Park—Partnered with Hilo High School Key Club,Waiakea High School Ke y Club, Pana`ewa Community Association and Living Waters Church. 2) Kawananakoa Trunk or Treat—Partnered with Keaukaha Community Association. 3) Haunted Hallway—Partnered with Keaukaha Elementary School. 4) Vulcan Baseball Clinic at Stanley Costales Waiakea Uka Gym — Partnered with Waiakea Uka Athletic Association and UHH Vulcan's Baseball Coach & Team. 5) Pu`u`eo Family Fun Day—Partnered with Akaka Falls Lions, Office of the Prosecuting Attorney,Men of PA`a, Salvation Army, Catholic Charities, County of Hawaii Police and Fire Departments. 6) Easter at the Plaza—Partnered with Prince Kuhio Plaza,Hilo High School Key Club,Hilo High School AVID Program,Waiakea High School Key Club,Hilo Jaycees,Living Waters Assembly Church, Circle K at UHH,East Hawaii Kiwanis and Kandi's Drive Inn. Hamakua District: 1) `Ghana Shoreline Fishing Tournament—Partnered with Hilo & West Hawaii Recreation staff,NOAA, and many community volunteers. 2) Pa'auilo Halloween Costume Contest—Partnered with Pa'auilo Community Athletic Association. Final Status Report on Program Objectives for FY 2015-16 14 PARKS & RECREATION RECREATION 3) Hamakua Health Fair—Partnered with Hamakua Health Center and community volunteers. 4) Pa`auilo Easter Egg Hunt—Partnered with Pa'auilo Community Athletic Association and community volunteers. Puna/Ka Cu District: 1) Vulcans Basketball Clinic at Shipman Gym—Partnered with UH Vulcans Women's Basketball Coach and staff. 2) Vulcan Baseball Clinic at Shipman Park—Partnered with UH Vulcan Baseball Coach and staff. 3) `Ghana Fun Day &Keiki Triathlon at Pahoa Community Center— Partnered with Puna Community Action Team, QLCC Queen Lili`uokalani Children's Center, Men of Pa`a and volunteers. 4) Ka`u Coffee Run—Partnered with 0 Kau Kakou and community volunteers. 5) Keiki Fishing Tournament in Punalu`u—Partner with 0 Ka`u Kakou. 6) `Ghana Fun Run at Shipman Park—Partnered with QLCC Queen Lili`uokalani Children's Center, Puna Community Police, Kea'au Middle & High Schools,Kamehameha School. West Hawai`i District(N/S Kona &N/S Koh ala): 1) Candy Land Halloween Program at Kekuaokalani Gym—Partnered with Solid Rock Ministries. 2) Kidz Rock Halloween Alternative at Kamehameha Park—Partnered with Solid Rock Ministries. 3) Big Island Farm Fair—Partnered with Big Island Farm Bureau. 4) Hip Hop Dance Activity-Partnered with Zulu Dance Troop from California. 5) Mega Sports Camp at Waikoloa Park—Partnered with More than Enough Ministry and community volunteers. Final Status Report on Program Objectives for FY 2015-16 15 PARKS & RECREATION RECREATION 6) Cold Country Jamboree at Waimea Park—Partnered with Waimea Athletics and community volunteers. 7) Toys for Tots at Kamehayneha Park—Partnered with Kohala Christmas Angels. 8) Easter Egg Hunt at Kailua Park—Partnered with Solid Rock Ministries. 9) Easter Egg Hunt at Waikoloa Park—Partnered with Abundant Life Ministries. 10) Keiki Marathon—Partnered with Kona Marathon. 11) Kailua Park Hoops Shoot "Free Throw"Shooting Contest—Partnered with Kona Elks. 12) Super Slam Softball Clinic at Waimea Community Center—Partnered with UH Hilo. 13) Waimea End of School Dance—Partnered with Waimea Middle School, Parker School and HPA. 6. Plan, organize and implement a minimum of two Island wide special events. (i.e. keiki triathlon, age group and exponent track meets,winter basketball tournament, • etc.) 1) Jimmy Yagi Summer Hoops Camp—July 21-24, 2015. 2) 35th Annual HI-PAL Winter Basketball Classic—December 26-29, 2015. 3) P&R Track Meets held simultaneously at both Konawaena High School Track Oval and Kea'au High School Track Oval on January 15, 2016,for the Exponent Track Meet and on February 12, 2016,for the Age Group Track Meet. Final Status Report on Program Objectives for FY 2015-16 16 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM 1. Conduct a minimum of 20 Summer Fun programs island-wide. The 2016 Summer Fun Program was for six weeks from June 6 to July 15,2016, with a total of 21 sites island-wide. HILO: 1) Andrews Gym 5) Pu`u`eo Teen Scene 2) Pi`ihonua Gym 6) Waiakea Uka Gym 3) Kawananakoa Gym 7) Wainaku Gym 4) Pana`ewa Park PUNA/KA`U: 8) Pahoa Community Center 11) NA'Alehu Community Center 9) Mt.View Gym 12) Pahala Community Center 10) Kea'au Middle School 13) Kahuku Park HAMAKUA: 14) Honoka`a Armory 16) Papa'aloa Gym 15) Papa`ikou Gym WEST HAWAII: N/S Kohala N/S Kona 17) Hisaoka Gym 20) Kekuaokalani Gym 18) Waimea Community Center 21) Yano Hall 19) Waikoloa Park 2. Continue to conduct longer programs hours at majority of the sites Program Site 8:00 am-5:00 pm: 1) Andrews Gym 2) Waiakea Uka Gym Program Sites 8:00 am-3:00 pm: 1) Pu`u`eo Teen Program 8) Papa'ikou Gym 2) Kawananakoa Gym 9) Kea'au Middle School 3) Pi`ihonua Gym 10) Pahoa Community Center 4) Pana`ewa Park 11) Hisaoka Gym 5) Wainaku Gym 12) Waikoloa Park 6) Honoka`a Armory 13) Waimea Community Center 7) Papa`aloa Gym Final Status Report on Program Objectives for FY 2015-16 17 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM Program Sites 8:00 am-2:00 pm: 1) Na`alehu Community Center 4) Pahala Community Center 2) Kahuku Park 5) Kekuaokalani Gym 3) Mt. View Gym 6) Yano Hall 3. Work in partnership with the Department of Education Child Nutrition Program and vendors with county meal contracts to sponsor free lunch programs for all summer fun sites that qualify and meet the requirements for this program. A total of 12 Summer Fun sites had free lunches and 10,907 lunches were served during the six week Summer Fun program. Vendor Kona Pacific Public Charter School provided meals to sites in West Hawaii and vendor HCEOC provided meals to all other Summer Fun sites that qualified for the USDA lunch program. HILO DISTRICT(Total Lunches 7,078): Andrews Gym (1,572), Pu'u'eo Teen Program (200),Kawananakoa Gym (1,382), Pi`ihonua Gym (917),Waiakea Uka Gym (1,503),Wainaku Gym (719), Pana`ewa Park(785). HAMAKUA DISTRICT(Total Lunches 986): Papa`ikou Gym (986). PUNA DISTRICT(Total Lunches 1,226): Kea'au Middle School (841),Mt.View Gym (385). WEST HAWAII,N/S Kona (Total Lunches 1,617): Kekuaokalani Gym (1,335),Yano Hall(282). 4. Supplement the regular Summer Fun program with various enrichment-type programs for those willing to pay the higher fee: • Develop and implement a teen-scene program at the Pu'u'eo Community Center in East Hawaii,teaching life's skills with emphasis on leadership training. This will run for six weeks from 8 a.m. to 3 p.m.,targeting teens 12— 17 years old. The Pu'u'eo Teen Scene program ran from June 6 to July 15,2016,with program hours from 8:00 am -3:00 pm. The cost of the program was $200.00 per teen. Target group was for teenagers in Grades 7th-10th, teaching them life skills with emphasis on leadership training. One of the highlights of this program was a supervised two night camping trip to QLCC Keahuolu for the participants. Final Status Report on Program Objectives for FY 2015-16 18 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM Summer Enrichment Sports Camps offered during June 6-July 15,2016. 1) Pa'auilo Gym 2) Papa'aloa Gym 3) Papa`ikou Gym Hilo Armory offered specialized Tennis and Volleyball Camps with morning and afternoon sessions. 5. Develop a minimum of two Winter Intersession programs island-wide. Winter Intersession Program,December 21-31,2015. Due to the closure of the Stanley Costales Waiakea Uka Gym from the 12/10/14 fire, Pana`ewa Park was used as a Winter Intersession program site. 1) Pana`ewa Park—54 children registered ($35.00 per child program fee). 2) Wainaku Gym—28 children registered ($35.00 per child program fee). 3) Kawananakoa Gym Overnighter Ike Kai Program,December 21-22,2015— 25 children registered ($25.00 per child fee). Other sites throughout the island adjusted their hours to better service the children in their communities during the Winter Intersession Break instead of a structured program. 6. Integrate children with disabilities into the summer and inter-session programs wherever possible, through the assistance of the Recreation Specialist II. 2016 Summer Fun program modification requests: There were 72 disclosures within the first three weeks of the program. Our ADA Recreation Specialist worked with the parents and recreation staff to create individual modification plans for children with autism,ADHD, life threatening allergies, intellectual disabilities, asthma, seizures, and an extreme heart condition. One child had migraines,three types of seizures,pre-diabetes, myopic degeneration, and some hearing loss. Note: Although there are children registered in our programs with undisclosed disabilities, not all children with disabilities require modification plans. There were no modifications request received for the 2015 Winter Intersession program. Final Status Report on Program Objectives for FY 2015-16 19 PARKS & RECREATION HO'OLULU SPORTS COMPLEX 1. Provide clean, safe and well-maintained facilities: a. Close each facility once per year for general clean up and minor repairs. Walter Victor Baseball Complex was closed for September 2015. Francis Wong Stadium was closed from July 6-17,2015 and from May through June 2016. Aunty Sally Kaleohano's Luau Hale was closed from November 3-6,2015 and from March 14-18,2016. Afook-Chinen Civic Auditorium was closed from August 24 to September 9, 2015. Edith Kanaka`ole Multi-Purpose Stadium was closed from July 18-31,2015. b. Pressure wash each facility semi-annually. Completed in each quarter. c. Check on safety hazards daily. Day and night supervisors recorded any repair items or safety hazards on a daily checklist form. Minor repairs were handled in-house. As needed,work orders were generated and referred to the Parks Maintenance Division for action. d. Clean and sanitize facilities before and after events. Facilities were cleaned and sanitized before and after each activity. e. Work with Safety Committee to have courtesy safety inspection annually. Quarterly consultations were held with the Safety Committee to insure facilities were in compliance. 2. Provide a well-manicured playing surface at all ballfields (Wong Stadium and Walter Victor Baseball Complex): a. Mow lawn weekly, weather permitting. Lawns mowed weekly,equipment and weather permitting. Final Status Report on Program Objectives for FY 2015-16 20 PARKS & RECREATION HO'OLULU SPORTS COMPLEX b. Close each ballfield at least one week annually for field renovations. Walter Victor Baseball Complex was closed in September 2015. Francis Wong Stadium was closed from August 3-14,2015 and from May through June 2016. c. Fertilize ballfields annually. Wong Stadium's ballfield was fertilized in May 2016. Walter Victor Baseball Complex fields were not fertilized because they have maintained good vigor with the mulch from mowing and adequate rainfall. 3. Provide training for staff: a. Conduct safety talks on different topics every month. No formal safety talks were conducted with staff. Safety reminders were issued as needed. b. Retrain employees on equipment use semi-annually. Field supervisors were and are responsible to monitor proper equipment use and provide retraining as needed. c. Have supervisors conduct equipment maintenance training and have equipment maintained weekly. Employees performed in-house maintenance functions throughout the year. d. Provide refresher course on Material Safety Data Sheet annually. Retraining was done in October 2015. 4. Enforce rules and educate sponsors: a. Comply with Federal ADA, State OSHA, County, Department and Complex rules and regulations. Applicable governmental regulations have been discussed with sponsors. Supervisors have been trained to enforce all rules. Final Status Report on Program Objectives for FY 2015-16 21 PARKS & RECREATION HO'OLULU SPORTS COMPLEX b. Revise rules annually. Rules revised. c. Distribute rules with all applications. Rule sheets were distributed to all sponsors. 5. Work with Hilo Jaycees, Lehua Jaycees, Intake Service, schools and community groups for improvements to the Ho`olulu Complex: a. Complete one major improvement project. The University of Hawaii at Hilo Men's and Women's basketball team painted bleachers and put in new lockers for locker rooms in the Afook— Chinen Civic Auditorium. The Intake Service did painting and beautification work around the Edith Kanaka'ole Multi-Purpose Stadium. b. Do beautification/landscaping project for each facility annually. The Intake Service and the National Guard Youth Challenge Academy Hilo did landscaping and beautification projects around the Edith Kanaka`ole Multi-Purpose Stadium. 6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an estimated 2,400 activities annually. The Ho`olulu Complex accommodated 3,695 activities this year. Final Status Report on Program Objectives for FY 2015-16 22 PARKS & RECREATION AQUATICS 1. Provide services at our nine pool facilities with at least two lifeguards on duty daily at Kona Community Aquatics Center(KCAC), Pahoa Pool, and Sparky Kawamoto Swim Stadium. Honoka`a, Laupahoehoe, Kohala, Pahala and Konawaena will have at least one lifeguard on duty seven days a week.NAS pool will have at least one swim instructor/lifeguard on duty Monday through Friday. Senior Lifeguards and their District Supervisors were able to provide the staffing needs to keep our pools open and safe so people can enjoy. 2. Maintain safe and clean facilities, free of hazards for all activities,patrons and employees by maintaining acceptable pool chemical levels, conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi-annual basis. Our 50 meter pools such as Kawamoto,Pahoa , and KCAC, our Senior Lifeguards have work with our pool custodians to provide maintenance of the facility. At our rural pools,Honoka'a,Laupahoehoe,Kohala, Pahala, and Konawaeana, each lifeguard is solely responsible for the daily maintenance of the pool. Senior Lifeguards are responsible in maintaining acceptable levels of pool chemicals. Daily safety inspections are conducted by staff at theirs sites and maintenance work orders are being sent to the Parks Maintenance Division. Semi-annual safety inspections reports are reviewed by the Recreation Administrator before being sent to Human Resources Safety Division. 3. Offer recreational and lap swimming for approximately 850,000 patrons. Offer Learn to Swim and other water related courses to approximately 3,000 patrons and at least eight weeks of Learn to Swim lessons in the summer at all pools. Lap Swim: 163,207; Recreation Swim: 198,985; Aquatic Classes: 55,605; Age Group: 116,889; Masters Swim: 11,325; Novice Swim: 22,701; High School Swim: 15,160; Summer Fun Programs: 2,286; Public and Private Schools usage: 9,742; Government(HFD, Coast Guard,Army, etc.): 10,086. Final Status Report on Program Objectives for.FY 2015-16 23 PARKS & RECREATION AQUATICS 4. Develop and distribute a quarterly brochure of County of Hawai`i pool facilities highlighting recreational and adult lap swimming hours as well as water aerobics, swim lessons, special events, activities and programs. Each Senior Lifeguard is required to develop a program guide each quarter. 5. Conduct one American Red Cross Lifeguarding/First Aid/CPR/AED class at each of our nine pool facilities during the fiscal year. All nine pools scheduled training once a year as required. 6. Plan,promote and coordinate five Novice Swim meets serving approximately 350 participants during the August through October 2013 season. Swim Meets: August 29 at Pahoa; September 12 at KCAC; September 26 at NAS; October 10 at Konaweana; Championships.October 24 at Kawamoto. Total swimmers participated: 327 7. Sponsor one open water swim competition. 28th Annual Richardson Roughwater Swim,July 26,2015 with 123 swimmers. 8. Promote workplace safety for allstaff by providing personal protective equipment and safety training on an ongoing basis. Gas masks, chemical gloves, aprons,suits, and boots provided for o01 lifeguards and pool custodians. Hazardous material training conducted to promote safe work practices. Staff goes through respiratory exams every three years and respirator fit test every year. Results on file with Recreations Specialist I. Lifeguards provided with latex-free glove, pocket mask, and other protective equipment necessary when performing first aid. 9. Conduct American Red Cross blood borne pathogens training on an annual basis in January or February for the entire division. Completed January 22,2016. Final Status Report on Program Objectives for FY 2015-16 24 PARKS & RECREATION AQUATICS 10. Develop at least two partnerships with swimming clubs to encourage competitive swimming throughout the island. Partnerships with USA Swim,BIIF, Special Olympics, Easter Seals,Boys & Girls Club,Boy Scouts of America and Hawaii Fire Dept. • Final Status Report on Program Objectives for FY 2015-16 25 PARKS & RECREATION CULTURE & EDUCATIONS 1. Provide 97 workshops and classroom instructions in various disciplines, music, dance, drama, arts, crafts, and natural sciences at established sites Countywide. Workshops/classroom instruction conducted in various disciplines, music, dance, drama, arts, crafts and natural sciences at established sites. 2. Develop and conduct at least one Cultural/Community event per quarter to preserve ethnic traditions and heritage, encourage craftsmanship and cottage industry. Cultural/Community Events coordinated and conducted include: The Paradise Cruise Classic Car Expo in Honoka`a,Fourth of July Paradise Cruise Classic Car Expo,Independence Day "Blast",Fourth of July Band Concert,2015 Queen Lili'uokalani Festival, 2015 Hilo World Peace Festival, Japan Navy Training Squadron Cultural Exchange and Public Performance, Merrie Monarch Keiki Hula Competition, Christmas Wreath Exhibition, "Magic of the Season" Festivity,2016 Waimea Cherry Blossom Heritage Festival and Hula Haku Lei Making Workshop. 3. Market programs by securing community involvement and financial support through six partnerships/sponsorships. Marketed programs by securing partnerships and collaborations with Lehua Jaycees,Destination Hilo,Pacific Radio Group, Queen Lili'uokalani Children's Center,Hawaii Classic Cruisers,Hawaii Tropical Flowers Association,Blue Hawaii Helicopters,Big Island Auto Club, CJ Promotions,Hawaii Ballroom Dance Association Hilo Chapter,KWXX Radio, Soka Gakkai International,the International Committees of Artists for Peace,Merrie Monarch Festival Committee, Friends of Lili'uokalani Gardens,Kalima Music, Kapono Incorporated, State-of Hawaii-Dept. of Transportation, State Highways,Dept. of Land & Natural Resources,Hawaii Pyrotechnics,Dept. of Homeland Security,Kamuela Hongwanji Mission,Parker Ranch Center,Waimea Arts Council,Waimea Homesteader's Farmer's Market,Wilkow & Associates, and the Kahilu Theatre. Final Status Report on Program Objectives for FY 2015-16 26 PARKS & RECREATION CULTURE & EDUCATION 4. Advertise and promote the Cultural & Community Arts programs and activities through our quarterly"Arts Visions"newsletter and media such as radio,television, periodicals and newspapers Advertised and promoted events and programs through our quarterly program guide,Hawaii County website,Hawaii Tribune Herald,West Hawaii Today, Big Island Visitor's Bureau,Honolulu Star Advertiser,KITV,Hawaii News Now,Hawaiian Airlines,Japanese Chamber of Commerce & Industry of Hawaii, Oceanic Cable Channel 16, Tourism Magazines,West Hawaii Today and all radio stations. • Final Status Report on Program Objectives for FY 2015-16 27 PARKS & RECREATION ELDERLY ACTIVITIES EAD Administration The division will provide and/or facilitate a wide array of services and opportunities and evaluate the quality of services provided by: 1. Coordinating a service delivery system that addresses the needs and interests of older adults by providing comprehensive and coordinated services,represented by the division's six major programs, for over 9,909 seniors annually and conducting an annual evaluation on each program. Provided services to 11,737 seniors and conducted evaluations on six LAD programs. The division will pursue the help from persons and groups to improve and maintain P&R facilities and enhance programs/services/activities by: 2. Maintaining the EAD Advisory Council made up of representatives from the 25 senior citizen clubs, 15 nutrition sites and the RSVP Advisory Council by conducting at least one general meeting in January and six district meetings in July of each fiscal year servicing 40 presidents/chairpersons island-wide. Arranged seven Advisory Council district meetings. The division will provide regular facilities and safety inspections and training for staff by: 3. Maintaining an EAD Safety Committee with at least one representative of each program meeting quarterly to enforce safety procedures, improve unsafe conditions affecting staff and seniors and give feedback to the department safety committee, as needed, and conduct a safety on-site evaluation semi-annually (January and July) of 32 senior center facilities and conduct safety evaluations/training for 50 EAD staff by June 30, 2016. Arranged four safety meetings. Conducted semi-annual safety facilities inspection of the 32 senior center facilities. Conducted 50 staff safety evaluations/training. Final Status Report on Program Objectives for FY 2015-16 28 PARKS & RECREATION ELDERLY ACTIVITIES In order to keep the public informed of its activities the division will: 4. Produce at least one"Video Highlights" of the division's activities annually. Produced one "Video Highlights" (Kupuna Hula Festival) of the division's activities. 5. Maintain the division's Kupuna News magazine by providing information on all EAD program activities and printing at least 3,300 copies for distribution to over 200 organizations three times annually. Printed and distributed two issue of the Kupuna News magazine. EAD Recreation 1. Provide and promote active and passive recreational, cultural and leisure opportunities to 2,500 unduplicated individuals 55 years and older at 25 senior centers island-wide by June 30, 2016. Served 3,151 seniors at 25 senior centers. 2. Serve 2,000 older adults in recreational, educational, health-related and cultural classes at 25 senior centers by June 30, 2016. Served 3,232 older adults in recreational, educational, health related and cultural classes at 25 senior centers. 3. Provide at least ten district wide activities for a total of 1,500 older adults in Puna/Ka`u,North and South Hilo,North and South Kona,North and South Kohala, and Hamakua by June 30, 2016. Provided 11 district events for 1,966 older adults. Activities were: Senior Walkabout,Lau ahoehoe Ho`olaule`a Senior Karaoke Recital, Ground Golf P Spooktacular, Christmas at the Casino, ERS Teachers/Volunteer Christmas Party, Splendor of Christmas, 1st Annual Hawaii Senior Ukulele Festival, HI State Senior Karaoke Revue,Big Island Talent Show and the Big Island Senior Line Dance Round-up. Final Status Report on Program Objectives for FY 2015-16 29 PARKS & RECREATION ELDERLY ACTIVITIES EAD Special Program 1. Provide at least five countywide/state/national/international events for 1,850 older adults by June 30, 2016. Provided six countywide/state/nationaUinternational events for 2,558 older adults. 2. Serve a total of 750 older adults in at least three countywide special events and serve 800 older adults in one statewide event by June 30, 2016. County-wide: Provided four countywide events that served 1,070 older adults. State-wide: Provided one statewide event that served 1,488 older adults. 3. Provide one cultural event for 300 older individuals on a county/state/international level that will attract a total of 1,200 attendees by June 30, 2016. Provided one cultural event that served 416 older adults and attracted 1,200 attendees. Final Status Report on Program Objectives for FY 2015-16 30 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX 1. Focus on a natural rainforest theme by acquiring a minimum of one new rainforest animal annually. On January 26,2016,we received final approval from the Board of Agriculture to import our two new Tigers from Great Cats World Park in southern Oregon. An orange female cub and white male cub arrived in Hilo on March 3,2016, along with the owner and administrator of Great Cats World Park and their veterinarian. A month later two American Alligators arrived at the zoo from Mosca, Colorado. They arrived from Colorado Gators Reptile Park with park owner Jay Young on April 8,2016. Jay provided a day of training on care and handling for our staff and veterinarian Lisa Wood. We also received two Emus from the Department of Agriculture that were turned in through the amnesty program. Although they are not a rainforest species they are make an interesting and educational exhibit. 2. Successfully breed at least one animal species for exhibit or to trade with other facilities. On February 24,2016,we had a hatching of a single Sacred Ibis which remains on exhibit at the zoo with its parents. 3. Work with Friends of the Zoo (FOZ)to host at least two events to promote the zoo and increase the number of visitors. FOZ hosted the popular Christmas for the animals in December 2015. It was a huge success. 4. Work with community groups to help facilitate five major volunteer projects to maintain and improve the Zoo and/or Equestrian Center. Hawaii Forest Industry Association (HFIA) coordinated and worked together with Kamehameha,Schools and the Kiwanis Kids to complete a total of three work days at the zoo for maintenance and planting. Hawai`i Forest Industry Association (HFIA) completed four Hale building workshop days towards their Hale Project led by Uncle Waltah and the Hale is nearing completion. Final Status Report on Program Objectives for FY 2015-16 31 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Joyden Madriaga completed his Eagle Scout project in October 2015. He and his volunteer scouts and parents constructed two concrete slabs for the Frog/Lily Pad and Vireya sculpted benches. This allows the two benches to be ADA accessible. Kenneth Ikeda completed his Eagle Scout project in June 2016. He and his volunteer scouts and parents constructed two new picnic tables for the main pavilion and repainted all the existing picnic tables at the pavilion. Al Cabral and Hawaii Horse Owner's Assn. completed three maintenance and repair days at the Equestrian center. 5. Secure funding to reinstate the Zoo Information/Education Specialist and the zoo educational program. A supplemental budget request was once again submitted for consideration, but no funding had been granted 6. Provide a venue for annual recreational equestrian events at the Pana`ewa Equestrian Center: a. host three rodeo events annually; 7/11/15 Gymkhana Event 8/29 & 8/30/15 Hawaii Horse Owners Keiki Fun Day 2/13 & 2/14/16 Hawaii Horse Owners Pana`ewa Stampede Rodeo • b. host three dressage events annually. 11/20 & 11/21/15 Hawaii Isle Dressage & Eventing Keiki Fun Day 3/11 & 3/12/16 Hawaii Isle Dressage & Eventing Horse Show 6/11 & 6/12/16 Hawaii Isle Dressage & Eventing Horse Show The American Driving Society is a new group that is utilizing the equestrian center for their events. The following were driving events: 2/27&2/28/16 American Driving Society Clinic 3/5 & 3/6/16 American Driving Society Clinic 6/4/16 American Driving Society Driving Show Final Status Report on Program Objectives for FY 2015-16 32 3 PLANNING PLANNING PLANNING Administrative Permits 1-Public Assistance and Information: Identify solutions to streamline and improve customer service at the counter and responding to inquiries. Work with other agencies to team review residential and non-residential building permits in a timely and thorough manner. Create opportunities to increase communication and collaboration among Hilo and Kona zoning clerks to develop standards for providing consistent public service. Zoning clerks were reallocated to Land Use Plan Checkers to facilitate the new Building Permit process which starts with Planning Department. Land Use Plan Checkers continue to conduct land use checks and intake building permits in a timely manner. A high volume of land use inquiries at the counter continues to keep land use plan checkers busy. 2-Permits and Subdivision: Review administrative permits decision templates (Plan Approval, Variances, PUDs, Farm Dwellings, Ohana, De Minimis,Non-significant Zoning, Home Occupations) for improving form, content, and writing style. Work cooperatively and collaboratively with other County Departments government agencies in the permit and subdivision review process. Planners continue to process the high volume of administrative permit applications and subdivision applications. 3-Tax Mapping and Street Addressing: Develop a Hawaiian street name inventory and database. Identify strategies to help streamline the preparation of finished tax maps. Tax Mapping and Street Addressing was moved to the Administrative Services Division. 4- Complaints Investigation: Work cooperatively and collaboratively with other Planning Divisions and government agencies in resolving complaints. Assess topics within current codes,rules, and regulations that need further clarification, interpretation, or revisions. Develop methods for managing,tracking, and streamlining record keeping and monthly reporting of complaints. Having two inspectors has helped to increase productivity in handling the number of complaints received by this Division. Continue to collaborate with Kona inspectors on issues of common concern. Six Month Progress Report on Program Objectives for FY 2016-17 1 PLANNING PLANNING 5- Staff and Organizational Development: Identify training needs for building leadership and strengthening skills to improve customer service, work product standards, and meeting deadlines. Create and compile an Administrative Permits Manual of Operations (MOP)to assist staff in understanding the responsibilities of the Administrative Permits Division. Prioritize concerns and identify tasks that lead to resolution of outstanding and controversial issues. Utilize interns and senior employees to assist in initiating first steps for projects that are deferred due to lack of funding or staff. We continue to hold monthly hot topic meetings involving Hilo and Kona staff to increase communication and discuss issues of contention. Monthly staff meetings involve dialogue and collaboration between our Land Use Plan Checkers,Planners, and Inspectors to increase understanding of outstanding and high priority issues. Attendance at training opportunities by specific staff require reports at staff meetings to ensure information is shared among all staff. Administrative Services 1-Records Management: Conversion of departmental files from physical to electronic format facilitating easier and accurate access for the public; which will reduce expenditures in supplies and staff man-hours. The conversion has nearly completed the Kona files. Once the Tax Map Key files are converted,we will move to the permits and other regulatory files. We are again in a situation where we are in need of filling the position of Clerk II,temporarily vacated due to promotions. 2-Personnel: Continue to evaluate department structure and organization to help increase planning and regulatory functions; Seek training opportunities without impacting the budget with emphasis on customer service skills; Work towards inter-divisional cross-training of staff. Reorganization of Zoning Clerks to Land Use Plans Checkers is settling in and its benefits are beginning to show in-so-far as reduction of complaints. The Clerk II position discussed in#1 is working very well. We've recently brought the 6 contracted CDP recorders in-house as two Planner Is (1 each Hilo and Kona). This is proving to be a wise move in respect to reducing expenses and increasing coverage of these Programs. Six Month Progress Report on Program Objectives for FY 2016-17 2 PLANNING PLANNING 3-Funding: Track and provide additional or expanded fiscal expenditure reports to be used as managerial tools in the management of fiscal budget, Geothermal funding, and CZM funding; Work with managers to seek other sources of revenue. The department is below budget for the first half of the fiscal year and calculate that we will have a fund balance at the end of the fiscal period. 4-Tax Mapping and Street Addressing: With the passing of Bill#34, multiple address changes were processed for Leilani Estates. The proper naming of streets and proper numbering continues. Long Range 1-Coastal Zone Management(CZM): Review all public access inquiries, environmental assessments, and environmental impact statements. Maintain the public access geodatabase, enforce shoreline setbacks, and manage public access easements. Manage the CZM contract and produce the CZM semi-annual and annual reports; and continue drafting a new or amended Planning Department rule for shoreline setbacks. Process all Special Management Area(SMA)Assessments within the specified 35-day requirement. Attend all State Office of Planning's CZM County Directors' meetings, Ocean Resources Management Plan policy and working group meetings and subcommittee meetings as budgetary constraints will allow. Review and analyze the county's SMA boundaries and rules for possible amendments as needed. The department continues to process all public access, environmental and special management area requests and applications. The CZM reports are produced and delivered on time and we have been able to attend most of the required state meetings. The department is still reviewing the rules for SMA and shoreline setback rules for possible amendment. 2-Regional and Community Planning: General Plan(GP): Draft and facilitate GP amendments as needed. Community Development Plans (CDP): Continue producing the Hamakua CDP and the Ka'u CDP, and continue with implementation of all other CDP's. Village Plans: Assist communities to develop and implement town or village plans as needed. Continue to work with other County departments, outside agencies, and the public on various long range planning needs. Six Month Progress Report on Program Objectives for FY 2016-17 3 PLANNING PLANNING The Kali and Hamakua CDP's have been confirmed rmed b the steering committees to proceed to the adoption process. Downtown Hilo Multimodal Master Plan is nearing completion, as the draft will be presented for public review in early 2017. The department has a bond float for the Pahoa Master Plan, but due to capacity constraints it has not yet been initiated. The General Plan Comprehensive Review is progressing and planned to go to council in Feb 2018. 3-Administrative Programs: Produce annual reports and/or facilitate the management of: Capital Improvement Program Budget Package; Professional Services; Zoning Code and Subdivision Code Amendments (as needed); Planning Department and Board of Appeals rule amendments (as needed); and review and comment on State legislation(as needed). Complete and submit for Council approval,the County of Hawai`i General Plan. Annual administrative processes are complete. The General Plan Comprehensive Review is progressing and planned to go to council in Feb 2018. 4-Other Planning Programs: Staff and support: Board of Appeals; CDP Action and Steering Committees; ORMP Policy and Working Group Committees; Green Team; DOT Pedestrian Plan Technical Advisory committee (TAC); DOT Bike Plan TAC; DOT Regional Long Range Transportation Plan TAC; DOT Sub-Statewide Transportation Advisory Committee; and DOT Urban Boundary and Functional Classification TAC. Complete. Planning 1-Boards & Commissions: Create or amend Rules of Practice and Procedures, as appropriate,to define and/or refine processes and requirements to better address the legal, technical, functional and financial obligations of our various boards and commissions to ensure a fair, balanced and more effective approach in the processing of requests or applications. Review processes to structure submittals before a board or commission to ensure adequacy of information that facilitates review by the Planning Department, affected agencies, and the public. Six Month Progress Report on Program Objectives for FY 2016-17 4 PLANNING PLANNING In In November 2016,the Cultural Resources Commission adopted its Rules of Practices and Procedure setting forth general rules applicable to proceedings before the Commission in accordance with Chapter 2,Article 44 of the Hawaii County Code. The department continues to work on developing new rules for the Planning Commissions in order to accommodate a 2015 amendment to the Zoning Code that transferred the authority for issuing such a permit from the Planning Department to the Planning Commissions. Continuing work on revisions to rules regarding the Special Management Area (SMA) to bring it in line with state statutory requirements. Work has also commenced on possible revisions to the Planning Commission rule regarding Contested Case procedures to provide greater procedural clarity for the sake of commissioners and admitted parties to the proceedings. Tentative meetings for these new rule adoption or amendments are anticipated by the middle of 2017. 2-Administration: Continue to explore methods of providing improved management and enforcement of land use permits and ordinances, including improved coordination between the various divisions within the Planning Department and affected agencies,to ensure that the requirements of these permits and ordinances are implemented in a timely, complete and effective manner. Seek opportunities for cross-training of support staff between the various boards and commissions to provide broader support functions. Department staff has continued to meet with affected agencies and organizations to align thoughts and expectations regarding various regulatory obligations of this department, including: 1. Coordinating with various agencies where jurisdictional overlaps occur to ensure efficient and effective responses to compliance issues; 2. Improving understanding of regulatory and operational requirements of agencies to ensure that compliance requirements imposed through our permitting and zoning processes provides enough flexibility and clarity to avoid conflicts with agencies' operations. 3. Revised structure of permits issued by the Planning Commissions to ensure that compliance requirements are highlighted to the applicants so that they are not overlooked. 4. Utilizing the department's website to include templates and instructions to help the public with process compliance. 5. Involving planners within the entire support division in discussions regarding the various commissions and boards so that they are aware of the broad landscaping facing the operations of the division that supports multiple boards and commissions, each with their individual obligations and responsibilities. This ensures regulatory and procedural consistencies amongst all of these county entities. Six Month Progress Report on Program Objectives for FY 2016-17 5 PLANNING PLANNING West Hawaii 1-Permit/Application Processing: Process applications and refine workflow to increase efficiency. Plan Approvals,Farm Dwellings, Ohana Dwelling Permits, De Minimis, and other related requests and inquiries have been processed in a timely manner. With new process where planning review of building permit applications is done by Land Use Plan Checkers prior to entry in building permit application processing system, zoning compliance issues that could have caused problems downstream in the process are being corrected beforehand, and has improving building permit application process efficiency and timeliness. 2-Code Compliance: Investigate complaints and alleged violations submitted by the public. Investigation of alleged violations derived from complaints submitted by the public continues to be part of standard operating procedure. All complaints of alleged violations are forwarded to Inspectors for investigation, and investigations are being conducted in a timely manner. Inspectors have been efficient coordinating investigation procedures with Hilo inspectors, and working with the Hilo staff responsible for SMA review,which has improved SMA inspection process. 3-Regional Planning Programs: Community Development Plans (CDP)—Administers and staffs action committees for the North Kohala CDP, South Kohala CDP and Kona CDP. Administer and staff Kona CDP Design Center for review of proposed Master Plan developments. Continue to work with other County departments, outside agencies and the public on planning efforts for North Kohala, South Kohala and Kona. Work continues with each of the CDP Action Committees to develop ways to better implement the CDPs. For the Kona CDP,Design Center staff has continued to meet with applicants to review projects,for consistency with the Kona CDP. Planners continue to contribute to the Long Range planning effort for the General Plan revision program. 5-Other Planning Programs: Staff and support Kailua Village Design Commission. Staff continues to support the KVDC. Six Month Progress Report on Program Objectives for FY 2016-17 6 PLANNING PLANNING Administrative Permits 1-Public Assistance and Information: Identify solutions to streamline and improve customer service at the counter and responding to inquiries. Work with other agencies to team review residential and non-residential building permits in a timely and thorough manner. Create opportunities to increase communication and collaboration among Hilo and Kona zoning clerks to develop standards for providing consistent public service. In April 2015,Zoning Clerks were reallocated to a new position titled Land Use Plan Checkers to transition the intake of Building Permits to the Planning Department,which went operational effective July 1,2016. The Building Permit process has evolved into one that works for DPW,Planning and the general public. Complaints have gone down and processing time is much better. However, the Permit software is outdated and a new program is being procured. 2-Permits and Subdivision: Review administrative permits decision templates (Plan Approval, Variances, PUDs, Farm Dwellings, Ohana, De Minimis,Non-significant Zoning, Home Occupations) for improving form, content, and writing style. Work cooperatively and collaboratively with other County Departments government agencies in the permit and subdivision review process. Staff Planners have continued to take in and prepare draft approvals for administrative permits approved by the Planning Director. The department has maintained getting permits completed on-time. 3-Tax Mapping and Street Addressing: Develop a Hawaiian street name inventory and database. Identify strategies to help streamline the preparation of finished tax maps. Effective December 1,2015, Tax Mapping and Street Addressing Section transferred to the Administrative Services Division. The upgraded computers have - necessitated upgrading the software as the current one is not supported by the newest MS software. We're in the process of completing the Parcel Fabric which is part of the new software. Training will commence by the end of October 2016. 4- Complaints Investigation: Work cooperatively and collaboratively with other Planning Divisions and government agencies in resolving complaints. Assess topics within current codes, rules, and regulations that need further clarification, interpretation, or revisions. Develop methods for managing,tracking, and streamlining record keeping and monthly reporting of complaints. Final Status Report on Program Objectives for FY 2015-16 1 PLANNING PLANNING Since the loss of one inspector on June 30,2015, our remaining inspector has been handling and managing all complaints. We continue to explore ways to improve our report writing and record keeping. The second inspector position has been filled. We are well on our way to getting up-to-date with reporting documents. 5- Staff and Organizational Development: Identify training needs for building leadership and strengthening skills to improve customer service, work product standards, and meeting deadlines. Create and compile an Administrative Permits Manual of Operations (MOP)to assist staff in understanding the responsibilities of the Administrative Permits Division. Prioritize concerns and identify tasks that lead to resolution of outstanding and controversial issues. Utilize interns and senior employees to assist in initiating first steps for projects that are deferred due to lack of funding or staff. We continue to hold monthly staff meetings with all three sections in order to share priority concerns and issues. The Administrative Permits Manual continue to grow and evolve to include applicable reference material and information. Priority issues are identified through four Focus Area groups. Administrative Services 1-Records Management: Conversion of departmental files from physical to electronic format facilitating easier and accurate access for the public; which will reduce expenditures in supplies and staff man-hours. A new scanning clerk has been hired and is finishing up the Kona Tax Map Key (TMK) physical files and legacy files; they are being stored in our LaserFiche electronic format. The scanning process will continue with the Hilo files and other regulatory permit files. The Kona TMK files are nearly completed. Various files are being scanned as the need arises. Other clerks are assisting getting this process completed. 2-Personnel: Continue to evaluate department structure and organization to help increase planning and regulatory functions; Seek training opportunities without impacting the budget with emphasis on customer service skills; Work towards inter-divisional cross- training of staff. , The department has experienced many vacancies that are meeting with issues in-so- far as recruitment is concerned. Evaluation of structure and organization has been completed and several organizational changes have been instituted. Vacant positions are being filled. We still have three positions that were vacated due to promotions/transfers. Those positions should be filled by the end of October 2016. Final Status Report on Program Objectives for FY 2015-16 2 PLANNING PLANNING 3-Funding: Track and provide additional or expanded fiscal expenditure reports to be used as managerial tools in the management of fiscal budget, Geothermal funding, and CZM funding; Work with managers to seek other sources of revenue. A team effort exists that is keeping the department within Budget. At present we are under budget in S&W and OCE. Planning completed the fiscal year under budget. Long Range 1-Coastal Zone Management(CZM): Review all public access inquiries, environmental assessments, and environmental impact statements. Maintain the public access geodatabase, enforce shoreline setbacks, and manage public access easements. Manage the CZM contract and produce the CZM semi-annual and annual reports; and continue drafting a new or amended Planning Department rule for shoreline setbacks. Process all Special Management Area(SMA)Assessments within the specified 35-day requirement. Attend all State Office of Planning's CZM County Directors' meetings, Ocean Resources Management Plan policy and working group meetings and subcommittee meetings as budgetary constraints will allow. Review and analyze the county's SMA boundaries and rules for possible amendments as needed. The above CZM objectives are ongoing accountabilities throughout the year and they have all been met. More specifically on the shoreline setback rule,we are working with University of Hawaii,Hilo to provide research that may lead to a rule amendment. 2-Regional and Community Planning: General Plan(GP): Draft and facilitate GP amendments as needed. Community Development Plans (CDP): Continue producing the Hamakua CDP and the Ka'u CDP, and continue with implementation of all other CDP's. Village Plans: Assist communities to develop and implement town or village plans as needed. Continue to work with other County departments, outside agencies, and the public on various long range planning needs. This year we have initiated the comprehensive review of the General Plan,which is mostly on schedule. The final recommendation for General Plan amendments is due to the County Council in February,2018. The Hamakua CDP is now in draft form, has received agency review and will be going to the public and public workshops in April 2016. The Ka`n CDP draft has been approved by the CDP Action Committee to proceed to the Planning Department for department and agency review. The Downtown Hilo Mobility Master Plan is well underway and an initial draft is being reviewed by the Departments of Planning and Public Works. We anticipate a draft Final Status Report on Program Objectives for FY 2015-16 3 PLANNING PLANNING going out to the public for review in late Spring,2016. Public review of the General Plan was very successful in our August launch of public workshops. Ka`n's CDP is under director's review prior to going to Planning Commission. Hamakua will be ready by early 2017. 3-Administrative Programs: Produce annual reports and/or facilitate the management of: Capital Improvement Program Budget Package; Professional Services; Zoning Code and Subdivision Code Amendments (as needed); Planning Department and Board of Appeals rule amendments (as needed); and review and comment on State legislation(as needed). These are ongoing objectives. The Capital Improvement Program is presently being compiled for delivery to County Council February 26,2016. Objective completed. 4-Other Planning Programs: Staff and support: Board of Appeals; CDP Action and Steering Committees; ORMP Policy and Working Group Committees; Green Team; DOT Pedestrian Plan Technical Advisory committee (TAC); DOT Bike Plan TAC; DOT Regional Long Range Transportation Plan TAC; DOT Sub-Statewide Transportation Advisory Committee; and DOT Urban Boundary and Functional Classification TAC. These are ongoing objectives. The County is also moving forward with developing a Complete Streets Manuel. This project will be initiated in early Spring 2016. The Complete Streets Manual has been initiated and is a work in progress. Planning 1-Boards & Commissions: Create or amend Rules of Practice and Procedures, as appropriate, to define and/or refine processes and requirements to better address the legal, technical, functional and financial obligations of our various boards and commissions to ensure a fair,balanced and more effective approach in the processing of requests or applications. Review processes to structure submittals before a board or commission to ensure adequacy of information that facilitates review by the Planning Department, affected agencies, and the public. The Cultural Resources Commission, established by the Hawaii County Code in 2008 and members seated in 2013, adopted its rules of practices and procedure on November 18,2015. Final Status Report on Program Objectives for FY 2015-16 4 PLANNING PLANNING The Planning Commission continues to work on revisions to its rules of practices and procedure to refine processes and adjust to new legislation. Proposed amendments are focused on processes involving the Special Management Area (SMA),Use Permit, Contested Cases proceedings,Planned Unit Development Permits, and Enforcement. 2-Administration: Continue to explore methods of providing improved management and enforcement of land use permits and ordinances, including improved coordination between the various divisions within the Planning Department and affected agencies,to ensure that the requirements of these permits and ordinances are implemented in a timely, complete and effective manner. Seek opportunities for cross-training of support staff between the various boards and commissions to provide broader support functions. Efforts being made to update Application Forms for the various permits and requests that come before the Planning Commission to facilitate the gathering of information that is presented to the body for action. The Planning Division is working to improve coordination between various bodies and agencies by providing management,procedural and process oversight over activities involving the Windward and Leeward Planning Commissions, the Cultural Resources Commission, and the State Land Use Commission. In 2016, the division is also planning to assume oversight over functions of the Board of Appeals to reduce the possibility of conflict between staff support of the Board and decisions by the Planning Director that is periodically heard by the Board. Oversight of processes involving these various bodies by one division promotes consistency and effectiveness of operations across the various functions and responsibilities of these bodies. Staff from one division now supports all of these bodies,providing for cross- training and cross-support as work priorities demand. Nearly all the department application forms have been updated and posted as PDFs on the Planning website. These fillable applications will help in the timely completion of Planning regulatory applications. • West Hawaii 1-Permit/Application Processing: Process applications and refine workflow to increase efficiency. Plan Approvals,Farm Dwellings, Ohana Dwelling Permits, De Minimis, and other related requests and inquiries have been processed in a timely manner. With new process where planning review of building permit applications is done by Land Use Plan Checkers prior to entry in building permit application processing system, zoning compliance issues that could have caused problems downstream in the Final Status Report on Program Objectives for FY 2015-16 5 PLANNING PLANNING process are being corrected beforehand, and has improving building permit application process efficiency and timeliness. The building permit application is going very smoothly in Kona; the anticipated permit software for the building permit process will help immensely in improved processing time. 2-Code Compliance: Investigate complaints and alleged violations submitted by the public. Investigation of alleged violations derived from complaints submitted by the public continues to be part of standard operating procedure. All complaints of alleged violations are forwarded to Inspectors for investigation, and investigations are being conducted in a timely manner. Inspectors have been efficient coordinating investigation procedures with Hilo inspectors, and working with the Hilo staff responsible for SMA review,which has improved SMA inspection process. We've had one inspector retire but we were fortunate to have a replacement readily available so as not to interrupt the compliance process. 3-Regional Planning Programs: Community Development Plans (CDP)—Administers and staffs action committees for the North Kohala CDP, South Kohala CDP and Kona CDP. Administer and staff Kona CDP Design Center for review of proposed Master Plan developments. Continue to work with other County departments, outside agencies and the public on planning efforts for North Kohala, South Kohala and Kona. Work continues with each of the CDP Action Committees to develop ways to better implement the CDPs. For the Kona CDP,Design Center staff has continued to meet with applicants to review projects,for consistency with the Kona CDP. Planners continue to contribute to the Long Range planning effort for the General Plan revision program. Previously contracted CDP planning assistants (3)were combined into a new Planner I position that has been filled. We've eliminated the constantly changing contract rates that have been very cumbersome and time consuming. Better supervision has also resulted with this new staff configuration. 5-Other Planning Programs: Staff and support Kailua Village Design Commission. Staff continues to support the KVDC. The new Planner I,will be able to contribute consistent support of the Kailua Village Design Commission. Final Status Report on Program Objectives for FY 2015-16 6 9 POLICE, POLICE ADMINISTRATIVE BUREAU - Administrative Services ADMINISTRATIVE SERVICES DIVISION 1. To accommodate at least 95% of request for public safety/health talks from the community. Of 42 requests for public safety/health talks, accommodated 42 requests, or 100% of requests. 2. To accommodate at least 95%of request for station tours for students and community members. Of four requests for station tours, accommodated four requests, or 100% of requests. 3. Conduct drug screening of all sworn personnel and initiate pre-employment testing of civilian personnel. With the exception of sworn personnel on extended leaves of absences, a total of 184 sworn personnel or 425% of sworn staffing was tested. No approval from HGEA to initiate pre-employment drug testing of applicants for civilian positions. 4. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and civilian positions within six months. Sworn staffing at 98% (442 out of 450 authorized positions filled). Civilian staffing at 89% (128 out of 144 positions filled). 5. Improve competence and professionalism of sworn and civilian personnel through advanced equipment purchases and provide 5,566 hours of on-going training. Department personnel received a total of 20,055.50 hours of training, achieving an average of 360% of on-going training. 6. Maintain the level of proficiency in the Word Processing Center with a turnaround time of less than ten days for processing reports. The average turnaround time for police reports transcribed by the Word Processing Center is 4.8 days. Six Month Status Report on Program Objectives for FY 2016-17 1 POLICE ADMINISTRATIVE BUREAU - Administrative Services ADMINISTRATIVE SERVICES DIVISION (continued) 7. Process 85% of requisitions received from districts and bureaus within a month. Processed 3,683 out of 3,841 requisitions received or approximately 96% of requisitions received. 8. Fill 90%of all special duty requests for officers. Filled 3,589 out of 3,868 requests for special duty or 93% of requests. 9. Compile a listing of all outstanding leave papers and distribute to commanders bi- monthly. Collected and submitted to commanders a listing of 104 of 104 outstanding leave applications, for a total of 100% outstanding leave applications. 10. Fill 90% of requests for storeroom supplies within the month. Filled 1,719 out of 1,719 requests for storeroom supplies or 100% of requests. Six Month Status Report on Program Objectives for FY 2016-17 2 POLICE ADMINISTRATIVE BUREAU - Technical Services TECHNICAL SERVICES DIVISION 1. Process and issue at least 95% of road closure permits within the month received. Processed 38 out of 38 road closure permits within the month received, or 100% of road closure permits. 2. Issue at least 95% of impound letters to vehicle owners within a week. As of June 1,2015, the Department of Environmental Management Abandoned Vehicles Program has taken over issuing impound letters to vehicle owners. 3. Issue at least 95% of traffic violation letters to vehicle owners within a week. Issued 62 out of 62 violation letters to vehicle owners within a week of receipt, or 100% of violation letters. 4. Process at least 95% of firearms permits within the month received. Processed 2,064 out of 2,206 firearms permits within the month received, or 94% of firearms permits. 5. Complete at least 95%of requests for mobile radio systems per month. Completed 44 equipment installations out of 44 requested within 21 working days of the date of request, or 100% of radio installations. 6. Conduct at least 96 radio-site inspections. Conducted 31 radio-site inspections or 32% of radio-site inspections. 7. Process and dispatch personnel to 100% of calls for service received. The Dispatch Section processed and dispatched personnel to 98,042 of the 98,042 calls for service received, or 100% of calls for service. Six Month Status Report on Program Objectives for FY 2016-17 3 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS CRIMINAL INTELLIGENCE UNIT 1. Complete 90% of assignments within 30 days. Completed 249 out of 249 assignments received within 30 days, or 100% of assignments. 2. Complete 90% of criminal history checks of prospective employees of the department employees as well as other federal, state, and local law enforcement agencies within 30 days. Completed 212 out of 212 criminal history checks within the specified 30-day limitation, or 100% of criminal history checks. 3. Develop, maintain, and disseminate intelligence information,which can be utilized to produce no less than 11 criminal investigations per month. Provided intelligence information,which in whole or in part led to the initiating of 27 criminal investigations, or 21% of criminal investigations. 4. Compile,produce, and forward to,Office of the Police Chief no less than 32 intelligence reports per month, which are subsequently forwarded to appropriate commanders. Completed 140 control reports, or 36% of intelligence reports. 5. Provide assistance to other elements within the Police Department either through intelligence briefings on current crime trends and/or through no less than 12 in- service training sessions per month. Provided 72 in-service briefings and training sessions for departmental personnel, or 50% of in-service briefings. Six Month Status Report on Program Objectives for FY 2016-17 4 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS 6. Conduct four presentations to semi-annual Statewide Inter-County Criminal Intelligence Unit(ICCIU) conferences on major criminal activity within this jurisdiction--along with gathering criminal intelligence from other jurisdictions, which may have a connection to our jurisdiction. Conducted two presentations at semi-annual Statewide Inter-County Criminal Intelligence Unit(ICCIU) conferences, or 50% of objective. OFFICE OF PROFESSIONAL STANDARDS 1. Conduct complete and thorough internal investigations seeking a monthly clearance rate of 67%. Of the nine internal investigations initiated, completed eight internal investigations, or 89% of internal investigations. 2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate of 85%. Completed 22 of the 21 internal inquiries, or 95% of internal inquiries. 3. Conduct no less than two monthly random and unannounced inspections of the different elements within the Department to ensure compliance with rules and regulations. Conducted 18 monthly inspections, or 75% of unannounced inspections. 4. Provide no less than three monthly in-service training sessions to other elements within the department to prevent and deter employee misconduct, as well as to ensure procedural compliance in the investigation of employee misconduct. Conducted a total of 18 in-service training sessions, or 50% of in-service training sessions. 5. Compile and provide a yearly report to the State Legislature on certain specific aspects of discipline meted out by the Department as required by law. On January 5,2017,the Annual Misconduct Report to the State Legislature was submitted. Six Month Status Report on Program Objectives for FY 2016-17 5 POLICE OPERATIONS BUREAUS 1. To achieve a burglary clearance rate of 30%. Of 291 burglary cases initiated, 49 cases were cleared, or 17% of burglary clearance rate. 2. To achieve a theft clearance rate of 30%. Of 1,975 theft cases initiated,551 cases were cleared, or 28% of theft clearance rate. 3. To achieve a robbery clearance rate of 60%. Of 20 robbery cases initiated, 11 cases were cleared, or 55% robbery clearance rate. 4. . To maintain a sexual assault clearance rate of 80%. Of 135 sexual assault investigations initiated, 65 cases were cleared, or 48% sexual assault clearance rate. 5. To attain at least a 65% service of court documents received. Served 13,424 court documents of which 22,532 were received, or approximately 60% service of court documents. 6. To conduct 720 hard drug investigations (heroin, cocaine, and crystal methamphetamine). Initiated 375 hard drug cases, or 52% of hard drug investigations. 7. Crime Laboratory to achieve an assignment clearance rate of 90%. Cleared 419 cases of the 492 cases assigned, or 85% clearance rate. Six Month Status Report on Program Objectives for FY 2016-17 6 POLICE OPERATIONS BUREAUS 8. HI-PAL to serve 60 youths in three age groups for each month and a 36% participation of"at-risk youths" out of all youths served. Served a combined total of 703 youths for the three age groups; of this total, 419 or 60% were "at risk youths." 9. Community Policing Program to complete at least 24 problem-solving activities and 24 crime prevention activities annually,through the development of partnerships directed at resolving community-police problems resulting in the improvement of the quality of life for all citizens. Completed 142 problem-solving activities or 592% of problem-solving activities; and 121 crime prevention activities or 504% of crime prevention activities. 10. Community Policing Program to complete at least 48 abandoned vehicle/ beautification projects annually,through the development of partnerships with the community. Completed 21 abandoned vehicle/beautification projects, or 44% of projects. 11. To provide at least four D.A.R.E. curriculum (core classes) and/or training per month through the department's School Resource Officer Program. Provided 92 D.A.R.E. classes involving approximately 804 students from four schools and 13 training programs, or 192% of classes/training. Six Month Status Report on Program Objectives for FY 2016-17 7 POLICE GRANT REVENUES 1. HI IMPACT (Hawai`i HIDTA$132,564) -To combat the methamphetamine (ICE) problem in the County of Hawai'i by conducting various sting operations. Of the expected $132,564,we,received$80,329. 2. Statewide Narcotics Task Force (State Department of the Attorney General $125,000) -For multi jurisdictional task force programs that integrate federal, state and local drug law enforcement agencies and prosecutors for the purpose of enhancing inter-agency coordination and intelligence gathering and facilitating multi jurisdictional investigations. Of the expected $125,000,we received $31,105. 3. Occupant Protection(State Department of Transportation$78,480) - To conduct seatbelt enforcement and child restraint roadblocks. Of the expected $78,480,we received $37,876. 4. High Speed Enforcement (State Department of Transportation$91,168, funding to provide for additional enforcement dealing with speeding violations. Of the expected $91,168,we received$24,522. 5. Click-It-or-Ticket(State Department of Transportation$18,500) - To reduce fatalities and injuries to front and rear seat occupants under the age of 17 by increasing seatbelt usage and awareness of state laws. Of the expected $18,500,we received $3,005. 6. Roadblock Program (State Department of Transportation, Sobriety Checkpoint $183,605)to conduct DUI roadblocks to minimize fatalities and injuries. Of the expected $183,605,we received $80,703. 7. Traffic Investigation(State Department of Transportation$62,800) - To reduce the number of alcohol-related fatalities and injuries, increase public awareness, and provide a constant deterrence against drunk driving. Of the expected $62,800,we received $529. Six Month Status Report on Program Objectives for FY 2016-17 8 POLICE GRANT REVENUES 8. Aggressive Driving Projects (State Department of Transportation$60,112) - To reduce the number of alcohol-related fatalities and injuries, increase public awareness and provide a constant deterrence against impaired driving. Of the expected $60,112,we received $12,836. 9. Data Records (State Department of Transportation$124,180) -To establish a statewide traffic data system and to ensure compliance with national standards. Of the expected $124,180,we received $4,440. 10. SAFE Standby Pay(State Department of the Attorney General $51,525) - To improve the department's response to violent sex crimes,physical abuse and crimes of violence against women. Of the expected $51,525,we received $17,580. 11. SAFE Training (State Department of the Attorney General $24,946) - To improve the department's ability to respond to violent crimes against women primarily sexual assault,with associated domestic violence and physical abuse. Of the expected $24,946,we received $12,686. 12. Justice Assistance Grant(U.S. Department of Justice $0) - To provide technological improvement and training that will benefit law enforcement and the prosecution of cases. *Grant ended 09/30/16. 13. Distracted Driving (State Department of Transportation$57,430)—To reduce the number of drivers using an electronic mobile device while operating a motor vehicle by conducting checkpoints and issuing citations. Of the expected $57,430,we received $25,353. 14. Youth Deterrence (State Department of Transportation$0)—To reduce the amount of underage individuals operating a vehicle after consuming alcohol and illegally drinking in public areas. *Grant ended 09/30/15. Six Month Status Report on Program Objectives for FY 2016-17 9 POLICE GRANT REVENUES 15. Department of Health—Tobacco Sting (State Department of Health$12,000)—To provide continued enforcement of the State Law Prohibiting Alcohol Sales to minors in the County of Hawai`i. Of the expected$12,000,we received $0. 16. Wrongful Conviction Project—(State Department of the Attorney General $0). To purchase recording equipment and related technology for recording custodial interrogations of individuals by law enforcement. *Grant ended 02/29/16. 17. Increasing Quality Services—(State Department of the Attorney General $25,641) For the purpose of paying for quality Forensic Services by continuous updated forensic sciences training and the purchase of a digital analytical balance with data print out accessories. Of the expected $25,641,we received $6,900. 18. COPS Hiring Program—(The Department of Justice Office of Justice Programs Bureau of Justice Assistance $0). To fund six (6)police officers to include salaries and fringe benefits for up to three years of service. *Grant ended 02/29/16. 19. 2014 COPS Hiring Program Grant—(The Department of Justice Office of Justice Programs Bureau of Justice Assistance $250,000). To initiate or enhance our agency's community policing plan and public safety response to the critical issues of school based policing through School Resource Officers. Of the expected $250,000,we received$41,972. 20. Wireless E911 Fees—(Hawaii Enhanced 911 Board$644,000). For expenditures associated with the deployment of Wireless Enhanced 911 System. Of the expected $644,000,we received$1,744,950. Six Month Status Report on Program Objectives for FY 2016-17 10 1 ! POLICE ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION 1. To accommodate at least 95% of request for public safety/health talks from the community. Of 128 requests for public safety/health talks, accommodated 128 requests, or 100% of requests. 2. To accommodate at least 95% of request for station tours for students and community members. Of 19 requests for station tours, accommodated 19 requests, or 100% of requests. J 3. Conduct drug screening of all sworn personnel and initiate pre-employment testing of civilian personnel. With the exception of sworn personnel on extended leaves of absences, a total of 416 sworn personnel or 95% of sworn staffing was tested. No approval from HGEA to initiate pre-employment drug testing of applicants for civilian positions. 4. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and civilian positions within six months. Sworn staffing at 98% (442 out of 450 authorized positions filled). Civilian staffmg at 92% (132 out of 144 positions filled). 5. Improve competence and professionalism of sworn and civilian personnel through advanced equipment purchases and provide 5,566 hours of on-going training. Department personnel received a total of 60,970 hours of training, achieving an. average of 1,090% of on-going training. 6. Maintain the level of proficiency in the Word Processing Center with a turnaround time of less than ten days for processing reports. The average turnaround time for police reports transcribed by the Word Processing Center is 11.5 days. Final Status Report on Program Objectives for FY 2015-16 1 POLICE ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION (continued) 7. Process 85% of requisitions received,from districts and bureaus within a month. Processed 8,830 out of 9,225 requisitions received or approximately 95.7% of requisitions received. 8. Fill 90% of all special duty requests for officers. Filled 7,605 out of 8,258 requests for special duty or 92% of requests. 9. Compile a listing of all outstanding leave papers and distribute to commanders bi- monthly. Collected and submitted to commanders a listing of 347 of 347 outstanding leave applications,for a total of 100% outstanding leave applications. 10. Fill 90% of requests for storeroom supplies within the month. Filled 4,307 out of 4,307 requests for storeroom supplies or 100% of requests. Final Status Report on Program Objectives for FY 2015-16 2 POLICE ADMINISTRATIVE BUREAU - Technical Services TECHNICAL SERVICES DIVISION 1. Process and issue at least 95% of road closure permits within the month received. Processed 91 out of 91 road closure permits within the month received, or 100% of road closure permits. 2. Issue at least 95%of impound letters to vehicle owners within a week. As of June 1,2015,the Department of Environmental Management Abandoned Vehicles Program has taken over issuing impound letters to vehicle owners. 3. Issue at least 95% of traffic violation letters to vehicle owners within a week. Issued 180 out of 184 violation letters to vehicle owners within a week of receipt, or 97.8% of violation letters. 4. Process at least 95% of firearms permits within the month received. Processed 5,108 out of 5,268 firearms permits within the month received, or 97% of firearms permits. 5. Complete at least 95%of requests for mobile radio systems per month. Completed 90 equipment installations out of 90 requested within 21 working days of the date of request, or 100% of radio installations. 6. Conduct at least 96 radio-site inspections. Conducted 134 radio-site inspections or 139% of radio-site inspections. 7. Process and dispatch personnel to 100% of calls for service received. The Dispatch Section processed and dispatched personnel to 217,199 of the 217,199 calls for service received, or 100% of calls for service. Final Status Report on Program Objectives for FY 2015-16 3 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS CRIMINAL INTELLIGENCE UNIT 1. Complete 90% of assignments within 30 days. Completed 451 out of 451 assignments received within 30 days, or 100% of assignments. 2. Complete 90% of criminal history checks of prospective employees of the department employees as well as other federal, state, and local law enforcement agencies within 30 days. Completed 327 out of 327 criminal history checks within the specified 30-day limitation, or 100% of criminal history checks. 3. Develop,maintain, and disseminate intelligence information,which can be utilized to produce no less than 11 criminal investigations per month. Provided intelligence information,which in whole or in part led to the initiating of 124 criminal investigations, or 94% of criminal investigations. 4. Compile,produce, and forward to Office of the Police Chief no less than 32 intelligence reports per month,which are subsequently forwarded to appropriate commanders. Completed 361 control reports, or 94% of intelligence reports. 5. Provide assistance to other elements within the Police Department either through intelligence briefings on current crime trends and/or through no less than 12 in • - service training sessions per month. Provided 144 in-service briefings and training sessions for departmental personnel, or 100% of in-service briefings. 6. Conduct four presentations to semi-annual Statewide Inter-County Criminal Intelligence Unit(ICCIU) conferences on major criminal activity within this jurisdiction--along with gathering criminal intelligence from other jurisdictions, which may have a connection to our jurisdiction. Final Status Report on Program Objectives for FY 2015-16 4 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Conducted four presentations at semi-annual Statewide Inter-County Criminal Intelligence Unit(ICCIU) conferences, or 100% of objective. OFFICE OF PROFESSIONAL STANDARDS 1. Conduct complete and thorough internal investigations seeking a monthly clearance rate of 67%. Of the 17 internal investigations initiated, completed 16 internal investigations, or 94% of internal investigations. 2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate of 85%. Completed 55 of the 55 internal inquiries, or 100% of internal inquiries. 3. Conduct no less than two monthly random and unannounced inspections of the different elements within the Department to ensure compliance with rules and regulations. Conducted 31 monthly inspections, or 129% of unannounced inspections. 4. Provide no less than three monthly in-service training sessions to other elements within the department to prevent and deter employee misconduct, as well as to ensure procedural compliance in the investigation of employee misconduct. Conducted a total of 36 in-service training sessions, or 100% of in-service training sessions. 5. Compile and provide a yearly report to the State Legislature on certain specific aspects of discipline meted out by the Department as required by law. On January 15,2016,the yearly report was submitted to the State Legislature. J • Final Status Report on Program Objectives for FY 2015-16 5 POLICE OPERATIONS BUREAUS 1. To achieve a burglary clearance rate of 30%. Of 816 burglary cases initiated,212 cases were cleared, or 26% of burglary clearance rate. 2. To achieve a theft clearance rate of 30%. Of 5,222 theft cases initiated, 1,702 cases were cleared, or 32.6% of theft clearance rate. 3. To achieve a robbery clearance rate of 60%. Of 65 robbery cases initiated,30 cases were cleared, or 46.1% robbery clearance rate. 4. To maintain a sexual assault clearance rate of 80%. Of 419 sexual assault investigations initiated,286 cases were cleared, or 68.1% sexual assault clearance rate. 5. To attain at least a 65% service of court documents received. Served 12,855 court documents of which 48,194 were received, or approximately 26.7% service of court documents. 6. To conduct 720 hard drug investigations (heroin, cocaine, and crystal methamphetamine). Initiated 1,134 hard drug cases, or 157.5% of hard drug investigations. 7. Crime Laboratory to achieve an assignment clearance rate of 90%. Cleared 1,273 cases of the 1,272 cases assigned, or 99.9% clearance rate. Final Status Report on Program Objectives for FY 2015-16 6 POLICE OPERATIONS BUREAUS 8. HI-PAL to serve 60 youths in three age groups for each month and a 36% participation of"at-risk youths" out of all youths served. Served a combined total of 1,955 youths for the three age groups; of this total, 1,167 or 59.7% were "at risk youths." 9. Community Policing Program to complete at least 24 problem-solving activities and 24 crime prevention activities annually,through the development of partnerships directed at resolving community-police problems resulting in the improvement of the quality of life for all citizens. Completed 418 problem-solving activities or 1,742% of problem-solving activities; and 279 crime prevention activities or 1,163% of crime prevention activities. • 10. Community Policing Program to complete at least 48 abandoned vehicle/ beautification projects annually,through the development of partnerships with the community. Completed 35 abandoned vehicle/beautification projects, or 73% of projects. 11. To provide at least four D.A.R.E. curriculum(core classes) and/or training per month through the department's School Resource Officer Program. Provided 220 D.A.R.E. classes involving approximately 610 students from four schools and 13 training programs, or 458% of classes/training. Final Status Report on Program Objectives for FY 2015-16 7 POLICE GRANT REVENUES 1. HI IMPACT (Hawai`i HIDTA$125,000) - To combat the methamphetamine (ICE) problem in the County of Hawai'i by conducting various sting operations. Of$142,540 expected,we received$265,444. (*revenue from two grants) 2. Statewide Narcotics Task Force (State Department of the Attorney General $125,000) -For multi jurisdictional task force programs that integrate federal, state and local drug law enforcement agencies and prosecutors for the purpose of enhancing inter- agency coordination and intelligence gathering and facilitating multi jurisdictional investigations. Of$73,450 expected,we received $86,141. (*revenue from two grants) 3. Occupant Protection(State Department of Transportation$72,000) - To conduct seatbelt enforcement and child restraint roadblocks. Of$78,480 expected,we received$57,390. (*revenue from two grants) 4. High Speed Enforcement(State Department of Transportation$98,050) - Funding to provide for additional enforcement dealing with speeding violations. Of$91,168 expected,we received$65,196. (*revenue from two grants) 5. Click-It-or-Ticket(State Department of Transportation $19,000) -To reduce fatalities and injuries to front and rear seat occupants under the age of 17 by increasing seatbelt usage and awareness of state laws. Of$18,500 expected,we received $9,459. (*revenue from two grants) 6. Roadblock Program(State Department of Transportation, Sobriety Checkpoint $155,000) - To conduct DUI roadblocks to minimize fatalities and injuries. Of$183,605 expected,we received $194,553. (*revenue from two grants) 7. Traffic Investigation(State Department of Transportation$30,000) -To reduce the number of alcohol-related fatalities and injuries, increase public awareness, and provide a constant deterrence against drunk driving. Of$71,500 expected,we received $20,158. (*revenue from two grants) Final Status Report on Program Objectives for FY 2015-16 8 POLICE GRANT REVENUES 8. Aggressive Driving Projects (State Department of Transportation$37,000) -To reduce the number of alcohol-related fatalities and injuries, increase public awareness and provide a constant deterrence against impaired driving. Of$60,112 expected,we received $67,242. (*revenue from two grants) 9. Data Records (State Department of Transportation$78,000) -To establish a statewide traffic data system and to ensure compliance with national standards. Of$124,180 expected,we received$1,551. (*revenue from two grants) 10. SAFE Standby Pay(State Department of the Attorney General $40,000) - To improve the department's response to violent sex crimes,physical abuse and crimes of violence against women. Of$51,525 expected,we received $29,083. 11. SAFE Training (State Department of the Attorney General $55,000) - To improve the. department's ability to respond to violent crimes against women primarily sexual assault, with associated domestic violence and physical abuse. Of$24,946 expected,we received $0. 12. Specialized Investigative Training (State Department of the Attorney General $55,000) -To improve the department's ability to respond to violent crimes against women through ongoing specialized training of the JAS detectives. We are not currently expecting to receive this grant. 13. Justice Assistance Grant(U.S. Department of Justice $125,000) -To provide technological improvement and training that will benefit law enforcement and the prosecution of cases. Of$88,613 expected,we received$0. 14. Distracted Driving(State Department of Transportation$37,917)—To reduce the number of drivers using an electronic mobile device while operating a motor vehicle by conductingcheckpoints and issuing citations. Of$57,430 expected,we received $29,508. (*revenue for two grants) Final Status Report on Program Objectives for FY 2015-16 9 POLICE GRANT REVENUES 15. Youth Deterrence (State Department of Transportation$23,000)—To reduce the amount of underage individuals operating a vehicle after consuming alcohol and illegally drinking in public areas. Of$25,000 expected,we received $12,945. 16. Department of Health—Tobacco Sting (State Department of Health $8,000)—To provide continued enforcement of the State Law Prohibiting Alcohol Sales to minors in the County of Hawai`i. Of$12,000 expected,we received $11,901. 17. Ensuring Quality Forensic Services (State Department of the Attorney General $23,151) -To improve and continuously update forensic sciences training and equipment for personnel to effectively perform their duties. Of$27,334 expected,we received $39,421. (*revenue for three grants) 18. Justice Assistance Grant (U.S. Department of Justice $92,825) -To purchase equipment and related technology to assist in tracking and managing accreditation files, a microfilm conversion project and installation of a Security Door System for the Criminal Investigative Division. Of$92,825 expected,we received $33,787. 19. Leica Scan Station (State Department of Transportation$200,000)—To purchase a Leica Scan Station PS30 with accessories and training. This equipment will reduce the time it takes to reopen the roadway after a fatality investigation and improve completeness, consistency and accuracy of the Motor Vehicle Accident Report diagram in fatal Motor Vehicle Collision reports. Of$200,000 expected,we received $0. 20. Hawaii Fugitive Task Force (U.S. Department of Justice—United States Marshall Service $11,095)—Reimbursement for overtime incurred by officers working with the United State Marshall Service under the Hawaii Fugitive Task Force Initiative. Of$11,095 expected,we received $0. Final Status Report on Program Objectives for FY 2015-16 10 POLICE GRANT REVENUES 22. Hawaii Airport Task Force (The Drug Enforcement Administration$52,644)— Reimbursement for overtime incurred by officers working with the United States Department of Justice, Drug Enforcement Administration(DEA) under the Hawaii Airport Task Force. Of$52,644 expected,we received$0. 23. Organized Crime Drug Enforcement Task Force (U.S. Department of Justice, Federal Bureau of Investigation$50,000). Reimbursement for overtime incurred by officers working with the FBI Organized Crime Enforcement Task Force. Of$50,000 expected,we received $0. 24. 2014 COPS Hiring Program(U.S. Department of Justice, Office of Community Oriented Policing Services $250,000). Provide funding to initiate and enhance our agency's community policing plan and public safety response to the critical issues of school based policing through School Resource Officers. Of$250,000 expected,we received $26,984. 25. COPS 2011 Hiring Grant Program(U.S. Department of Justice, Office of Community Oriented Policing Services $1,392,336). Funding to hire six (6) community policing officers that include salaries and fringe benefits for up to three years of service. Of$309,616 expected,we received $309,616. 26. Wrongful Conviction Project(State Department of the Attorney General $52,072)— Funding provided to improve Hawaii County's response to Wrongful Conviction allegations by purchasing recording equipment and using related technology for recording custodial interrogations of individuals by law enforcement. Of$52,072 expected,we received$52,072. 27. SAFE Program Continuation Grant(State Department of the Attorney General $51,525). Funding to provide victim services in cases involving crimes against women. Of$51,525 expected,we received $20,800. Final Status on Report Program Objectives for FY 2015-16 11 P �' J This page intentionally left blank PROSECUT!N ATTO R E PROSECUTING ATTORNEY GENERAL PROSECUTION Core prosecution and victim services 1. Attend all courts in the County and prosecute all violations of State and County laws, ordinances and regulations. We prosecuted criminal cases in all Circuit,District, and Family courts in Hilo, Kona,North and South Kohala, Hamakua, and Ka`n. In addition we presented cases to the Grand Jury in Hilo and Kona and appeared in specialty courts such as mental health calendar, environmental court,Adult and,Juvenile Drug Court,Veterans Court as well as the state appellate courts and federal district courts and 9th Circuit court of appeals. 2. Maintain a professional, dedicated and trained staff to carry out the duties of the Prosecuting Attorney as defined under the County Charter. Our staff consists of deputy prosecutors, investigators,victim witness counselors, clerical and special projects professionals. Staff are encouraged, and supported participate in available appropriate training. Whenever possible,we obtained scholarships and stipends to defray expenses. Staff training is important to improve skills for specialized areas of prosecution. We had staff cross trained among specialty areas. 3. Attend to the needs of victims and witnesses as they go through the criminal justice system to include providing case information, assistance with restitution and crime victim compensation and referrals to appropriate agencies. • To-date,we provided assistance to 3,299 persons,which included service to 2,377 victims of crime and their significant others. We have recently hired a new program manager within the Victim Assistance Unit. This position will be focus on providing restorative justice opportunities to victims within the criminal justice system. This will include post-conviction opportunities to give victims a voice where previously none was offered, i.e., victim offender dialogues. Currently in cases involving juvenile defendants, per Act 201, restorative justice opportunities must be provided to victims wishing to participate in the adjudication process. We have trained facilitators to aid in this process, and this new position is in charge of not only training, but the management of this new program. The restorative justice efforts will better serve victims and potentially divert offenders from the traditional court system. Six Month Progress Report on Program Objectives for FY 2016-17 1 PROSECUTING ATTORNEY GENERAL PROSECUTION The Restorative Justice Program is fully up and running and 126 cases were screened for consideration,38 cases were accepted into the program. Of those 38 cases 14 were referred back for prosecution as the parties were unwilling to participate, eight cases are in-process as victim-offender conferences and 16 cases were successfully resolved through victim-offender conferences. The Program has trained ten community volunteer facilitators and of those six have actively worked on victim-offender conference cases. 4. Expand criminal case processing improvements utilizing technology within the office as well as among criminal justice system partners. We have taken a leadership role in implementing a statewide information sharing system. As part of this endeavor we have been working with the Judiciary and the Hawaii Criminal Justice Data Center(HCJDC) on a pilot project which will result in having the Judiciary's computer data system populate the data systems of the prosecutor offices across the state. We are in the final phase of completing this project. 5. Provide statewide Traffic Safety Resource Prosecutor to develop effective enforcement strategies to reduce highway offenses and traffic crashes. Although unfunded,we have provided the TSRP for the State and coordinated enforcement strategies to reduce highway safety violations and traffic crashes, and kept abreast of current issues related to traffic safety, including legislation, case law, and trial practice. An annual training for 58 was facilitated for law enforcement personnel and prosecutors and then presented in July to provide tools to evaluate cases, initiate appropriate charges, and pursue successful prosecutions of traffic safety-related and drugged driving cases. 6. Maintain the sexual assault prosecution unit to continue working collaboratively with police investigators and other agencies to improve the outcome for sexual assault victims and hold offenders accountable. Six Month Progress Report on Program Objectives for FY 2016-17 2 PROSECUTING ATTORNEY GENERAL PROSECUTION A sexual assault prosecution unit has been working since the spring of 2015. The unit consists of a full-time supervisor funded by a grant and eight appointed deputies in circuit, district and family courts to prosecute sexual assault cases in those courts. The grant funded training for staff and the local professional community LIVE-SART training in which four experts in sexual assault nurse examination, criminalist, police investigations, and prosecutor led an interactive training which took a sexual assault case from report to trial. Sex assault unit members were also targeted for training using subsidized funding such as: Institute on Violence,Abuse and Trauma (IVAT), HRS 704 training, Sasha Neulinger(survivor of child sexual assault) Fast Forward to Rewind, On party consent call and child abuse investigations by Retired Investigator Rick Barton, National District Attorneys Association Training"Prosecuting Sexual Assault and Related Crimes" Investigative Tools Training by the Hawaii Prosecuting Attorneys Association, Prosecutors at Forensic Interviews by Terry Ann T. Fujioka, Ph.D,Forensic Interviewing of Minor Victims of Human (Sex Trafficking by Iona Rudisill,LGSW of Baltimore Child Abuse Center, and Prosecution Conference by Western Regional Children's Advocacy Center. Improving the criminal justice system 1. Coordinate two training/educational workshops to improve the criminal justice system. An annual training for 58 was facilitated for law enforcement personnel and prosecutors and then presented in July to provide tools to evaluate cases, initiate appropriate charges, and pursue successful prosecutions of traffic safety-related and drugged driving cases. A LIVE-SART (interactive Sexual Assault Response Team) training was facilitated in November. It was a two day training with 58 attending on day 1 and 50 attending on day 2. The training was for advocates, law enforcement and prosecution employees from across the state. The training provided information and tools for best practices for working with sex assault cases. 2. Meet quarterly with the Hawai`i County Police Department to discuss joint initiatives,policies, and procedures to improve investigations and prosecutions. We have held Police/Prosecutor meetings to discuss issues and status of ongoing projects. Numerous other meetings have been held with police for briefings, conferrals on specific cases, and on other specific topics. Six Month Progress Report on Program Objectives for FY 2016-17 3 PROSECUTING ATTORNEY GENERAL PROSECUTION � �� �� 3. Meet monthly with the police, courts, Children's Justice Center, Sexual Assault Nurse Examiners (SANE), Department of Health, service providers and others to improve handling of domestic violence, child abuse and sexual assault cases. The staff of the prosecutor's office meets monthly with members of the multi- disciplinary team which includes police, Sexual Assault Nurse Examiners (SANE), therapists, forensic interviewers and others involved in the handling of cases that involve child abuse and sexual assault. 4. Meet quarterly with Hawai`i criminal justice agencies to discuss appropriate interventions and consequences for offenders. Staff participated in regular meetings of the Statewide Coalition Against Domestic Violence,Big Island Coalition Against Physical and Sexual Abuse (BICAPSA), Children's Justice Center Inter-Agency Committee, Child Welfare Services Advisory Committee,Family Violence Interagency Committee,East Hawaii Coalition for the Prevention of Child Abuse and Neglect,Hawaii Justice Reinvestment Initiative,Big Island Criminal Justice Task Force, SAWN Governance Committee,Visitor Aloha Society of Hawaii,UHH Coordinated Response Team,Hawaii Coalition Against Human Trafficking, Big Island Juvenile Intake and Assessment Center,Hokupa`a Youth Council, State of Hawaii Department of Health Alcohol and Drug Abuse Division—Substance Abuse Prevention System,Hawai'i Re-entry Commission and Hawaii Going Home. Community initiatives to promote crime prevention and intervention and other efforts 1. Support juvenile delinquency prevention and intervention initiatives. Our Juvenile Accountability Block Grant supported youth involved with the juvenile justice system by engaging their families in community resources and family strengthening activities, to help prevent youth from continuing unhealthy behaviors. Title II funding supports the Big Island Juvenile Intake and Assessment Center, the first of its kind in the State of Hawaii, designed to provide immediate intervention and referral to services for youth brought by Hawaii Police Department officers. The Prosecutor's Office, in collaboration with other key stakeholders,is exploring the replication of 1St Circuit Family Court's Truancy Court. Six Month Progress Report on Program Objectives for FY 2016-17 4 PROSECUTING ATTORNEY GENERAL PROSECUTION 2. Support domestic and family violence prevention and intervention initiatives. Staff participated in regular meetings of the Statewide Coalition Against Domestic Violence,Big Island Coalition Against Physical and Sexual Abuse (BICAPSA), Children's Justice Center Inter-Agency Committee, Child Welfare Services Advisory Committee, Family Violence Interagency Committee,East Hawaii Coalition for the Prevention of Child Abuse and Neglect, Hawaii Justice Reinvestment Initiative, Big Island Criminal Justice Task Force, SAWN Governance Committee,Visitor Aloha Society of Hawaii,UHH Coordinated Response Team,Veteran's Court Planning Team, the Juvenile Justice Task Force and Hawaii Coalition Against Human Trafficking. 3. Support neighborhood watch and other community based crime prevention and education initiatives. Staff participated in regular meetings of the Statewide Coalition Against Domestic Violence,Big Island Coalition Against Physical and Sexual Abuse (BICAPSA), Children's Justice Center Inter-Agency Committee, Child Welfare Services Advisory Committee, Family Violence Interagency Committee,East Hawaii Coalition for the Prevention of Child Abuse and Neglect,Hawaii Justice Reinvestment Initiative,Big Island Criminal Justice Task Force, SAVIN Governance Committee,Visitor Aloha Society of Hawaii, UHH Coordinated Response Team, Veteran's Court Planning Team, the Juvenile Justice Task Force and Hawaii Coalition Against Human Trafficking.We also have a volunteer that helps to train neighborhood watch participants and coordinates efforts between the neighborhood watch groups and the county. 4. Coordinate two training/educational workshops to promote crime prevention and early intervention initiatives. Walks and vigils in Kailua-Kona,Kamuela, and Hilo during the month of October were coordinated/supported to remember the victims of domestic violence and promote non-violence. 5. Support the Committee on the Status of Women, formerly under the Mayor's Office. The Office of the Prosecuting Attorney supported the Committee on the Status of Women with assistance in meeting facilitation and fiscal transactions. Six Month Progress Report on Program Objectives for FY 2016-17 5 PROSECUTING ATTORNEY GRANT REVENUES 1. Career Criminal- State Department of the Attorney General, $470,000, 12 Employees—To provide quick identification,prosecution and conviction of those persons making a career of crime. - Received $524,512 2. Victim/Witness Assistance- State Department of the Attorney General, $115,000, two Employees—To assist crime victims and witnesses and their families by providing information, counseling, and support services primarily to victims of violent and property crimes. Received $93,371 3. Victims of Crime Act-U.S. Dept. of Justice, Office for Victims of Crime Formula Grant Program, $900,000, nine Employees—To assist victims of crime through the judicial process, focusing on crimes such as homicide, sexual assault, child abuse and domestic violence. Received $341,956 4. Violence Against Women -U.S. Dept. of Justice, STOP Violence Against Women Formula Grant Program, $90,000, one Employee—To improve prosecution of domestic violence cases involving adult women by dedicating a deputy to handle these cases. Received $53,586 5. Juvenile Accountability Incentive Block Grant-U.S. Dept. of Justice, Juvenile Accountability Incentive Block Grant program, $36,500—To combat juvenile crime utilizing innovative approaches. Received: $0 6. Traffic Safety Training Grant U.S. Department of Transportation, $15,000 - To conduct statewide training to improve law enforcement system response to traffic crash cases and improve highway safety. Received $136,444 Six Month.Progress Report on Program Objectives for FY 2016-17 6 PROSECUTING ATTORNEY GRANT REVENUES 7. Big Island Juvenile Intake and Assessment Center(BIJIAC)—Hawai`i Office of Youth Services, $200,000—To support operation of a juvenile intake and assessment center. Received$200,000 8. Justice Assistance Grant(JAG)—U.S. Department of Justice funds for technology improvements, $150,000. Received $120,634 9. Justice Assistance Grant(JAG)—U.S. Department of Justice funds for a Specialized Sexual Assault Unit—$170,000, one employee. Staff to review and coordinate prosecution of sexual assault cases. Received $160,000 10. Hawaii Airport Task Force- $18,000 Reimbursement for Investigator's overtime to assist the HATF with investigations. Received$17,753 11. Alcohol and Drug Abuse Division - $110,000 Department of Health, State of Hawai'i—To fund a community assessment and strengthening of Substance Abuse Systems in the County of Hawai'i. Received$110,000 12. Hawaii Criminal Justice Data Center Overdue Disposition Project—$12,000 Hawai`i Criminal Justice Data Center, Department of the Attorney General, State of Hawai`i.—To pay staff overtime to research and resolve cases that never received a closing disposition. Special Projects 12,000 Received: $12,000 13. State Forfeitures - $20,670 Department of the Attorney General, Civil Recoveries Division, State of Hawaii. For use to assist crime prevention and healthy communities at the discretion of the Hawaii County Prosecuting Attorney. Received: $20,670 Six Month Progress Report on Program Objectives for FY 2016-17 7 • PROSECUTING ATTORNEY GRANT REVENUES 14. Federal Forfeitures - $0 United States Department of Justice and Us Treasury Department. For use to assist crime prevention and healthy communities at the discretion of the Hawaii County Prosecuting Attorney. Received: $0 Six Month.Progress Report on Program Objectives for FY 2016-17 8 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN 1. Launch a Social Media Safety Education campaign with will include an Apps Development Competition to educate our youth and families to the dangers (bullying and predators) of social media and for students to develop smartphone applications to disseminate information to their peers. No progress and no longer a possibility due to 80% reduction in total funds available due to less funds coming from County Council. 2. Support,through sponsorship,planning,promotion and attendance,the 2nd Hawai`i Island Women's Leadership Summit. The 2nd annual Hawaii Island Women's Leadership Summit—Tools for Excellence: Self,Relationships, Career, and Community was held on Friday, August 26,2016 at the Hilton Waikoloa Village. There were 350 registrants, 14 workshops, and 26 vendor booths. The Summit ended with more than 225 participants staying for the networking Pau Hana. The nine County Council Members provided financial support in the collective amount of$14,000 through their respective contingency relief funds. 3. Re-launch the Women's Hall of Fame program to honor women who have made exceptional contributions to community, great strides to overcome adversity and are examples of excellence in Hawai`i County. No progress and no longer a possibility due to 80% reduction in total funds available due to less funds coming from county council. 4. Extend our reach on Domestic Violence Prevention, expanding efforts to collaborate with other organizations. The CSW worked with the YWCA to launch a webpage where CSW education and information is available from the YWCA website. The Cell Phone Safety Card, Urgent Services Directory, and teen dating violence prevention videos tailored toward adolescents are already available on the webpage. 5. Launch a therapeutic art program(Violence Recovery Through Art) as a vehicle for youth and women suffering from domestic violence and sexual assault to cope with and heal. This is something that the CSW has now chosen not to pursue. Instead,the CSW is focusing on human trafficking as an emerging negative trend that warrants more timely and serious attention. Six Month Progress Report on Program Objectives for FY 2016-17 9 This page intentionally left blank PROSECUTING ATTORNEY GENERAL PROSECUTION Core prosecution and victim services 1. Attend all courts in the County and prosecute all violations of State and County laws, ordinances and regulations. We prosecuted in all Circuit,District, and Family courts in Hilo,Kona, North and South Kohala,Hamakua, and Ka`u. In addition we presented cases to the Grand Jury,provided service to the adult and juvenile Drug Court, provided service to the mental health calendars,provided services to Veteran's Treatment Court, and handled all appeals. 2. Maintain a professional, dedicated and trained staff to carry out the duties of the Prosecuting Attorney as defined under the County Charter. Our staff participated in approximately 132 trainings to date. Whenever possible,we obtained scholarships and stipends to defray expenses. Staff training is important to improve skills for specialized areas of prosecution. We had staff cross trained among specialty areas. 3. Attend to the needs of victims and witnesses as they go through the criminal justice system to include providing case information, assistance with restitution and crime victim compensation and referrals to appropriate agencies. To date,we provided assistance to 6,651 persons,which included service to. 4,722 victims of crime and their significant others. We recently hired a new program manager within the Victim Assistance Unit. This position will be focus on providing restorative justice opportunities to victims within the criminal justice system. This will include post-conviction opportunities to give victims a voice where previously none was offered,i.e.,victim offender dialogues. Currently in cases involving juvenile defendants, per Act 201, restorative justice opportunities must be provided to victims wishing to participate in the adjudication process. We have trained facilitators to aid in this process, and this new position is in charge of not only training, but the management of this new program. The restorative justice efforts will better serve victims and potentially divert offenders from the traditional court system. Final Status Report on Program Objectives for FY 2015-16 1 PROSECUTING ATTORNEY GENERAL PROSECUTION 4. Expand criminal case processing improvements utilizing technology within the office as well as among criminal justice system partners. We have taken a leadership role in implementing a state-wide, computer based,information sharing system. As part of this endeavor we'have been working with the Judiciary and the Hawaii Criminal Justice Data Center (HCJDC) on a pilot project which will result in having the Judiciary's computer data system populate the data systems of the prosecutor offices across the state. We are in the final phase of completing this project. 5. Provide statewide Traffic Safety Resource Prosecutor to develop effective enforcement strategies to reduce highway offenses andtraffic crashes. Although unfunded,we have provided the TSRP for the State and coordinated enforcement strategies to reduce highway safety violations and traffic crashes, and kept abreast of current issues related to traffic safety, including legislation, case law, and trial practice. An annual training for 58 was facilitated for law enforcement personnel and prosecutors and then presented in July to provide tools to evaluate cases, initiate appropriate charges, and pursue successful prosecutions of traffic safety-related and drugged driving cases. 6. Establish a sexual assault prosecution unit to work collaboratively with police investigators and other agencies to improve the outcome for sexual assault victims and hold offenders accountable. A sexual assault prosecution unit has been working since the spring of 2015. The unit consists of a full-time supervisor funded by a grant and ten appointed deputies in circuit, district and family courts to prosecute cases in those courts. The grant funded training for staff and the local professional community: Dallas Crimes Against Children Conference August 10-13, 2015, Sexual Assault Prosecutions TrainingbyPatti Powers and J.D., Jennifer Gentile Long,MGA,J.D. in Hilo on September 21-22,2015 (55 attendees), and Kona on September 23-24,2015 (27 attendees) , Patterns and Dynamics of Child Sexual Abuse Cases by Alex Bivens,Ph.D. on November 5,2015, and Prosecutors at Forensic Interviews by Terry Ann T. Fujioka, Ph.D. The unit is participating in a Children's Justice Center pilot project "Strengthening the MDT Response: Prosecutors at Forensic Interview Pilot Project." Final Status Report on Program Objectives for FY 2015-16 2 PROSECUTING ATTORNEY GENERAL PROSECUTION Improving the criminal justice system 1. Coordinate two training/educational workshops to improve the criminal justice system. An annual training for 58 was facilitated for law enforcement personnel and prosecutors and then presented in July to provide tools to evaluate cases, initiate appropriate charges, and pursue successful prosecutions of traffic safety-related and drugged driving cases. Sexual Assault Prosecutions Training by Patti Powers,J.D., and Jennifer Gentile Long,MGA,J.D. in Hilo on September 21-22,2015 (55 attendees), and Kona on September 23-24,2015 (27 attendees) Patterns and Dynamics of Child Sexual Abuse Cases by Alex Bivens, Ph.D on November 5,2015 Prosecutors at Forensic Interviews by Terry Ann T. Fujioka,Ph.D. The unit is participating in a Children's Justice Center pilot project "Strengthening the MDT Response: Prosecutors at Forensic Interview Pilot Project." 2. Meet quarterly with the Hawai`i County Police Department to discuss joint initiatives,policies, and procedures to improve investigations and prosecutions. We have held four Police/Prosecutor meetings to discuss issues and status of ongoing projects. Numerous other meetings have been held with police-for briefings, conferrals on specific cases, and on other specific topics. 3. Meet monthly with the police, courts, Children's Justice Center, Sexual Assault Nurse Examiners (SANE), Department of Health, service providers and others to improve handling of domestic violence, child abuse and sexual assault cases. The staff of the prosecutor's office meets monthly with members of the multi- disciplinary team which includes police, Sexual Assault Nurse Examiners (SANE),therapists, forensic interviewers and others involved in the handling of cases that involve child abuse and sexual assault. Final Status Report on Program Objectives for FY 2015-16 3 PROSECUTING ATTORNEY GENERAL PROSECUTION 4. Meet regularly with Hawai`i criminal justice agencies to discuss appropriate interventions and consequences for offenders. Staff participated in regular meetings of the Statewide Coalition Against Domestic Violence,Big Island Coalition Against Physical and Sexual Abuse (BICAPSA), Children's Justice Center Inter-Agency Committee, Child Welfare Services Advisory Committee, Family Violence Interagency Committee,East Hawaii Coalition for the Prevention of Child Abuse and Neglect,Hawaii Justice Reinvestment Initiative,Big Island Criminal Justice Task Force, SAVIN Governance Committee,Visitor Aloha Society of Hawaii, UHH Coordinated Response Team,Hawaii Coalition Against Human Trafficking, Big Island Juvenile Intake and Assessment Center,Hokupa'a Youth Council,Hawaii County Youth Council,Hawaii Re-entry Commission and Hawaii Going Home. Community initiatives to promote crime prevention and intervention and other efforts 1. Support juvenile delinquency prevention and intervention initiatives. We completed positive youth development programming of the Hawaii Teen Outreach Project® (TOP®),with clubs at the Youth Challenge Academy and Goodwill Industries, and volunteer-supported clubs in the communities of: Miloli'i,Kealakehe, Honoka`a,Mountain View,Kea'au and Hilo. Our Juvenile Accountability Block Grant supported youth involved with the juvenile justice system by engaging their families in community resources and family strengthening activities, to help prevent youth from continuing unhealthy behaviors. Title II funding supports the Big Island Juvenile Intake and Assessment Center, the first of its kind in the State of Hawaii, designed to provide immediate intervention and referral to services for youth brought by Hawaii Police Department officers. The Prosecutor's Office also sponsored the Pacific Island Youth Empowerment Day in October. Final Status Report on Program Objectives for FY 2015-16 4 •L PROSECUTING ATTORNEY GENERAL PROSECUTION 2. Support domestic and family violence prevention and intervention initiatives. Staff participated in regular meetings of the Statewide Coalition Against Domestic Violence,Big Island Coalition Against Physical and Sexual Abuse (BICAPSA), Children's Justice Center Inter-Agency Committee, Child Welfare Services AdvisoryCommittee,Family Violence Interagency Committee, East Hawaii Coalition for the Prevention of Child Abuse and Neglect,Hawaii Justice Reinvestment Initiative,Big Island Criminal Justice Task Force, SAWN Governance Committee,Visitor Aloha Society of Hawaii,UHH Coordinated Response Team,Veteran's Court Planning. Team,the Juvenile Justice Task Force and Hawaii Coalition Against Human Trafficking. 3. Support neighborhood watch and other community based crime prevention and education initiatives. Staff participated in regular meetings of the Statewide Coalition Against Domestic Violence,Big Island Coalition Against Physical and Sexual Abuse (BICAPSA), Children's Justice Center Inter-Agency Committee, Child Welfare Services Advisory Committee,Family Violence Interagency Committee,East Hawaii Coalition for the Prevention of Child Abuse and Neglect,Hawaii Justice Reinvestment Initiative,Big Island Criminal Justice Task Force, SAWN Governance Committee,Visitor Aloha Society of Hawaii,UHH Coordinated Response Team, Veteran's Court Planning Team,the Juvenile Justice Task Force and Hawaii Coalition Against Human Trafficking. We also have a volunteer that helps to train neighborhood watch participants and coordinates efforts between the neighborhood watch groups and the county. 4. Coordinate two training/educational workshops to promote crime prevention and early intervention initiatives. A walk and vigil in November was coordinated to remember the victims of domestic violence and promote non-violence. 5. Support the Committee on the Status of Women, formerlyunder the Mayor's Office. pp or Y The Office of the Prosecuting Attorney supported the Committee on the Status of Women with assistance in meeting facilitation and fiscal transactions. Final Status Report on Program Objectives for FY 2015-16 5 PROSECUTING ATTORNEY GRANT REVENUES 1. Career Criminal (State Department of the Attorney General, $510,000, 10 Employees)—To provide quick identification,prosecution and conviction of those persons making a career of crime. Received $382,060. 2. Victim/Witness Assistance (State Department of the Attorney General, $150,000, 2 Employees)—To assist crime victims and witnesses and their families by providing information, counseling, and support services primarily to victims of violent and property crimes. Received$84,033. 3. Victims of Crime Act(U.S. Dept. of Justice, Office for Victims of Crime Formula Grant Program, $420,000, 4 Employees)—To assist victims of crime through the judicial process, focusing on crimes such as homicide, sexual assault, child abuse and domestic violence. We also received the "VOCA Expansion" grant. Received $1,835,273. 4. Violence Against Women (U.S. Dept. of Justice, STOP Violence Against Women Formula Grant Program, $90,000, 1 Employee)—To improve prosecution of domestic violence cases involving adult women by dedicating a deputy to handle these cases. Received$51,525. 5. Juvenile Accountability Incentive Block Grant(U.S. Dept. of Justice, Juvenile Accountability Incentive Block Grant program, $75,000)—To combat juvenile crime utilizing innovative approaches. Received$65,491. Final Status Report on Program Objectives for FY 2015-16 6 PROSECUTING ATTORNEY GRANT REVENUES �� __. 6. Traffic Safety Training Grant—(U.S. Department of Transportation, $125,000) - To conduct statewide training to improve law enforcement system response to traffic crash cases and improve highway safety. Received$10,800. 7. Big Island Juvenile Intake and Assessment Center(BIJIAC)—(Hawai`i Office of Youth Services, $250,000)—To support operation of a juvenile intake and assessment center. Received$200,000. 8. Justice Assistance Grant(JAG)—U.S. Department of Justice funds for technology improvements. $150,000. No funds received. 9. Justice Assistance Grant(JAG)—(U.S. Department of Justice funds for a Specialized Sexual Assault Unit—$160,000 1 employee) Staff to review and coordinate prosecution of sexual assault cases. Received $168,618. 11. Hawaii Airport Task Force- $18,000 Reimbursement for Investigator's overtime to assist the HATF with investigations. Received $17,548. 12. Department of Transportation Flex 2016 Project—Funds for coordinating the statewide traffic commander's meeting,trainings, travel etc. Received $98,898. Final Status Report on Program Objectives for FY 2015-16 7 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN 1. Launch a Social Media Safety Education campaign,which will include an Apps Development Competition to educate our youth and families to the dangers (bullying and predators) of social media and for students to develop smartphone applications to disseminate information to their peers. No progress and no longer a possibility due to 80% reduction in total funds available due to less funds coming from County Council. 2. Support,through sponsorship,planning, promotion and attendance,the 2nd Hawai`i Island Women's Leadership Summit. Several members of the Committee are also members of the Hawaii Island Women's Leadership Forum (HIWLF). HIWLF launched the inaugural Hawaii Island Women's Leadership Summit in FY 2015 at the Hilton Waikoloa Village. The 2nd Annual Women's Leadership Summit was held on August 26, 2016 at the same venue. The event sold out to 350 participants, primarily on social media. Summit sponsors included UH Hilo College of Continuing Education and Community Service, the Mayor's Office, all Hawaii County Council members, the Committee on the Status of Women and various other community organizations and individual and corporate sponsors. 3. Re-launch the Women's Hall of Fame program to honor women who have made exceptional contributions to community, great strides to overcome adversity and are examples of excellence in Hawai'i County. No progress and no longer a possibility due to 80% reduction in total funds available due to less funds coming from County Council. 4. Extend our reach on Domestic Violence Prevention, expanding efforts to collaborate with other organizations. The CSW is working to launch education/information on a website hosted by the YWCA. Currently,the Urgent Services Directory for Families, Cell Phone Safety Card and other educational information is on the YWCA website. Final Status Report on Program Objectives for FY 2015-16 8 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN 5. Launch a therapeutic art program (Violence Recovery Through Art) as a vehicle for youth and women suffering from domestic violence and sexual assault to cope with and heal. This is something that the CSW has now chosen not to pursue. • Final Status Report on Program Objectives for FY 2015-16 9 This page intentionally left blank 21 PUBLIC WORKS PUBLIC WORKS ADMINISTRATION 1. Ensure core functions are accomplished within budget 90% of the time as measured by monthly financial reports. Core functions accomplished within budget 90% of the time. 2. Reduce by 10% claims due to industrial accidents. To achieve this, educate personnel through training programs for personal and operational safety. Our total accident count was 17 which is a decrease compared to FY 15-16 (6- month status). 3. Encourage at least one third of the total departmental employees to participate in safety related training per year. 83 employees have received safety related training within the first six months of FY 2016-17. We are hopeful we will meet this goal by the end of the FY. 4. Improve customer service to the public by training all employees in customer service skills. Schedule mandatory customer service training for all employees to include at least one module per year. 29 employees have received customer service training whether mandatory or by their own initiative. 5. Comply with the National Bridge Inspection(NBI) and other Federal, State, and County of Hawai`i bridge inspection regulations including preparation and submission of bridge reports, by conducting 128 of the bridge inspections every two years as they are due. Thirteen bridges were inspected and submitted inspection reports to HDOT and FHWA from July 1,2016 to December 31,2016. Ten bridges are scheduled for inspection and reporting to the HDOT and FHWA from January 2017 to June 30,2017. The inadequacy of county personnel to conduct bridge inspection in a timely manner as mandated by the Federal Highway Administration (FHWA) entailed the enlisting of temporary hires for assistance. The time consuming way of always resorting to temporary hires and the uncertainty of getting the qualified help at a short period of time in order to meet the FHWA inspection deadlines can be eliminated by creating permanent positions dedicated to implement the bridge inspections program. Six Month Progress Report on Program Objectives for FY 2016-17 1 PUBLIC WORKS ADMINISTRATION 6. Performing bridge repair and maintenance projects on at least 4 bridges that have been identified as requiring timely action due to deterioration, deficiencies, and defects. Carry out bridge replacements and/or rehabilitations, as well as scour analysis countermeasure implementation as needed. This includes implementing the planning, design, construction management, and permitting processes of an average of three to five per year, depending on the severity and complexity of the repair work and available resources that needs to be done. a) Completed repair(underpinning of severely scoured/undermined abutment footing) of Kaahakini Stream bridge (#29-1). Assisted Highway Maintenance Division by processing a Request for Emergency Procurement for the immediate Scaling and Removal of Unstable boulders at the top of side slope on Laupahoehoe Point Road. b) Five timber bridges are scheduled for rehabilitation/repair in February 2017. c) Finalizing bid document package(construction plans and project specifications) for the rehabilitation of Kilau Stream Bridge (#36-2), and planned to be advertised for bid, award contract to lowest bidder and execute contract before June 30,2017. d) Reviewing structural design fee proposals from selected design consultants for the replacement of concrete deck slab of Waimaauau Stream Bridge (#28-1) and Pauahi Street Bridge (#22-2). 7. Comply with the Federal Highway Administration(FHWA)requirements by conducting structural analyses to determine the load rating (Inventory and Operating) capacity of approximately 52 in-service bridges,registered in the National Bridge Inventory (NBI). a) 11 County in-service bridges were load rated and final load rating calculations were submitted to the SDOT. b) County of Hawaii is working with the SDOT,by means of Letter of Understanding(LOU),for the load rating of the remaining bridges. Six Month Progress Report on Program Objectives for FY 2016-17 2 PUBLIC WORKS _ ADMINISTRATION 8. Comply with the Code of Federal Regulations (CFR) mandate by conducting underwater inspections to two NBI registered in-service bridges. a) The required underwater inspections were performed to the two bridges, Keawe-Wailuku Bridge (#23-1) and Hakalau Stream Bridge (#29-3). The underwater inspection reports no critical findings on Keawe-Wailuku Stream Bridge (#29-3). b) The Hakalau Stream Bridge (#29-3) has been designated "Critical Findings— Scour Critical" by HDOT and FHWA. The north bridge abutment foundation has been severely eroded, over many years since its construction in 1930, and its load bearing capacity has been compromised. The scour erosion was discovered during a normal underwater inspection, conducted by an engineering consultant firm—HEGI,Inc., in March 2016. Since then, the County has implemented the following precautionary measures recommended by HDOT and FHWA. i) Vehicular traffic is restricted to a single passenger vehicle not exceeding 6-Tons, at any given time. ii) Establishing survey benchmarks on the bridge and monthly monitoring of benchmarks to determine vertical changes in elevations. No elevation changes observed since monitoring initiated on 9/13/2016. iii) DPW inspection of bridge conducted during after each major storm runoff. iv) HDOT has further recommended that the County secure services of 1) State registered geotechnical engineer; 2) State registered structural engineer to inspect bridge, review all available drawings, records and documents to render their independent professional engineering opinion with regard to its safety and continued use of same by the public. HDOT has established submittal deadline for independent reports by: 1) Geotechnical Engineering Report—January 31,2017; 2) Structural Engineering Report—February 15,2017. Six Month Progress Report on Program Objectives for FY 2016-17 3 PUBLIC WORKS BUILDING 1. Process building permits on a regular basis and complete the plan review of 90% of residential permits within 20 calendar days. The building division did not achieve the initiative to process first round permit/ plan review application submissions within 20 calendar days as a result of primarily insufficient plan review personnel due to absences/vacancies, sustained increased level in permit submissions and submissions of improperlyprepared plans. Records indicated that of the 4,537 building permits processed during the period from July to December 2016,3,122 (68.8%)were completed after 1St round submission review meaning 1,415 (31.2%)were returned for correction and required resubmission. Records also indicated that of the 3,122 1st round submissions, 1,620 (51.9%)were processed within 14 days, 899 (28.8%) required 14 -28 days,342 (11.0%) required 28 - 42 days, and 261 (8.4) required more than 42 days to process. In particular, insufficient building plan review personnel and sustained increase level in permit applications contributed to the division's inability to effectively process.permits and review plans within the consistent timeframe of 20 calendar days. Improperly prepared plan submissions are especially burdensome as they literally require duplication, triplication, etc. of staff effort for each resubmission. In example, the 3,122 building permits processed required 4,518 plan reviews or 1,396 additional plan reviews due solely to improperly prepared plan submissions. Additional plan review personnel are needed to accomplish this program initiative. Despite providing and continuously updating instructional guidelines/checklists and utilizing opportunities for conducting training on preparing plan submissions, the volume of improperly prepared plan submissions remained elevated. Alternative measures to reduce the number of improperly prepared plans such as imposing a plan review fee will need further consideration. Adding an electronic plan review module will further contribute toward reducing the time it takes to process a permit by eliminating the physical routing of plans and enabling agencies remote desktop and simultaneous review capabilities. Six Month Progress Report on Program Objectives for FY 2016-17 4 PUBLIC WORKS BUILDING 2. Complete 90% of requested inspections within two working days. The building division did not achieve the initiative of providing inspection services within 48-hours of contract request. Currently, inspection schedules are varied one, two, three or five time(s) per week in reflection of the geographic area construction activity. Recently added inspector positions (four building, four electrical, and two plumbing) are being filled and are expected to improve inspection service response. However,we also anticipate new inspectors in training that require shadowing by experienced inspectors up to three years to relieve service response only fractionally. There were also six new vacancies created due to retirements and resignations. Complaint/violation investigation and resolution are particularly impacted for same attributes. Once fully staffed and trained,we anticipate service response objectives will be accomplished or at least significantly improved. 3. Schedule and complete 90% of routine (non-critical)maintenance and repair requests within 30 calendar days of receipt of request. Maintenance personnel did not achieve the 90% goal. The first six months of FY 2016-17, 753 work request were received of which 646 (86 %)were completed within 30 days. The remaining work requests were typically deferred due to equipment/materials/supplies unavailability/procurement time and deferral due to randomly assigned priority projects (i.e., renovations and bridge repairs). 4. Improve processing of building, electrical,plumbing and sign permits, and the public's access to information. On March 28,2012, the Building Division launched the phase-in of its new permit software(Magnet). Magnet software implementation as of the December 2015 remains incomplete on multiple critical requirements including but not limited to: migration of permit data from the WANG and Lotus permit. software, iPad synchronize for field inspection data communication and entry, coordination of GPS with address information, data field automations, data manipulation and report generation, permit payment accounts, etc... The unsuccessful work to implement the Magnet software led to decision to replace the software. A request for proposal followed by a contract award to Tyler Technologies -Energy software was executed. Six Month Progress Report on Program Objectives for FY 2016-17 5 PUBLIC WORKS BUILDING Changes also implemented to the permitting process included Planning Department assuming the intake of permits after verifying zoning compliance, processing"easy" permits (solar water heater and photovoltaic system) out from the 1St-in 1St-out sequence and issuing these within 48 hours are being evaluated and reviewed to develop additional or new measures to improve/reduce permit processing time. Six Month Progress Report on Program Objectives for FY 2016-17 6 PUBLIC WORKS ENGINEERING 1. Participate in the State/FHWA Statewide Transportation Improvement Program (STIP). The$16.9 million Kaiminani Drive Reconstruction Phase II Project and the$5.1 million Manono Street Improvement Project has been completed. Working on the award of the Kawailani/`Iwalani Intersection Improvement Project. Working on the design of the Alii Drive Culvert Replacement Project. Working on the planning phase for the Kuakini Highway Phase 2, Upper Waianuenue Ave Improvement Project and Mamalahoa Highway (Waimea) Widening Project. 2. Complete County CIP drainage and Roadway projects in a timely manner. Some projects have fallen behind schedule due to manpower shortages resulting from unfunded vacancies. Currently,we do not have an adequate engineering, drafting and inspection staff causing project delays and a shift toward consultant design contracts. Completed construction of the Kapi`olani Street Extension Project and the Mamalahoa Highway(Waimea)Improvements Project. On-going construction projects include the Mamalahoa Bypass Project, the West Hawaii Traffic Signals Project and the Komohana Street • Reconstruction Project. On-going planning and design projects include Kalaniana'ole Ave Reconstruction Project, Kamehameha Avenue Reconstruction Phase II Project,Nani Kailua Extension Project,Ali`i Drive Shoulder Improvements Project and the Henry Street Reconstruction Project. 3. Prepare parcel maps in three months and process subdivision applications in three months. Two out of three parcel and easements maps were completed in three months. One map was not completed because it was not high priority and more important projects took precedence. 4. Provide in-house construction management for all projects. All Engineering Division construction projects were managed with in-house staff. Six Month Progress Report on Program Objectives for FY 2016-17 7 PUBLIC WORKS ENGINEERING 5. Respond to or process 80% of all time-sensitive documents, such as subdivision, change of zone, and variance applications,by stipulated deadlines. Responded to or processed 80% of all time-sensitive documents by stipulated deadlines. 6. Respond to or process 70% of all materials that do not have a stipulated deadline, such as construction and grading plans, complaints, and environmental matters within two weeks. Responded to 60% of all materials that do not have stipulated deadline within two weeks. 7. Provide same day service for 75% of all permits issued by the Division, including building permits. Provided same day service for 75% of all permits issued by the Division. Six Month Progress Report on Program Objectives for FY 2016-17 8 0 PUBLIC WORKS AUTOMOTIVE • 1. Support the various County departments/agencies island-wide with repair, . maintenance and welding services, and by performing at least 90% of these services by staff(versus contract). Received by staff 2,032 work orders, of which 1,888 were completed, or 93%. Contracted out 144 work orders or 7%. 2: Reduce the average monthly repair backlog for the Construction section from previous fiscal year. The backlog for repairs decreased by two during the period July 2016 to December 2016. 3. Reduce the average monthly repair backlog for the Automotive section from previous fiscal year. The backlog for repairs increased by ten during the period July 2016 to December 2016. Six Month Progress Report on Program Objectives for FY 2016-17 9 PUBLIC WORKS FLOOD CONTROL 1. Continue to conduct semi-annual inspections of flood control system. For July 2016 to December 2016, the U.S. Army Corps of Engineers inspected various flood control systems, including those in the district of South Hilo. 2. Continue to maintain flood control systems. a. Prevent deterioration of structures by repairing within six months. b. Clear debris such as mud,rocks, branches, etc. from channel within three months. c. Control weed and brush growth by using herbicides and mowing quarterly. For July 2016 to December 2016,we continued the maintenance and repair work of various flood control systems, including those in the districts of South Hilo, North Hilo/Hamakua,North/South Kohala,North/South Kona and Ka`u. Work also included maintenance work at the Pu'ukapu Watershed in Waimea. Six Month Progress Report on Program Objectives for FY 2016-17 10 PUBLIC WORKS ADMINISTRATION 1. Ensure core functions are accomplished within budget 90% of the time as measured by monthly financial reports. Core functions accomplished within budget 90% of the time. 2. Reduce by 10% claims due to industrial accidents. To achieve this, educate personnel through training programs for personal and operational safety. Our total accident count was 36,which is an increase compared to FY 2014-15. 3. Encourage at least one third of the total departmental employees to participate in safety related training per year. 199 employees have received safety related training. This is already more than one half of total employee goal. 4. Improve customer service to the public by training all employees in customer service skills. Schedule mandatory customer service training for all employees to include at least one module per year. 54 employees have received customer service training whether mandatory or by their own initiative. 5. Comply with the National Bridge Inspection(NBI) and other Federal, State, and County of Hawai`i bridge inspection regulations including preparation and submission of bridge reports,by conducting 128 of the bridge inspections every two years as they are due. 105 bridges have been inspected between July 2015 and June 2016. The inadequacy of county personnel to conduct bridge inspection in a timely manner as mandated by the Federal Highway Administration (FHWA) necessitated enlisting temporary hires for assistance. The time consuming way of always resorting to temporary hires and the uncertainty of getting the qualified help at a short period of time,in order meet the FHWA inspection deadlines can be eliminated by creating permanent positions dedicated to implement the bridge inspection program. • Final Status Report on Program Objectives for FY 2015-16 1 PUBLIC WORKS ADMINISTRATION 6. Performing bridge repair and maintenance projects on at least four bridges that have been identified as requiring timely action due to deterioration, deficiencies, and defects. Carry out bridge replacements and/or rehabilitations, as well as scour analysis countermeasure implementation as needed. This includes implementing the planning, design, construction management, and permitting processes of an average of three to five per year, depending on the severity and complexity of the repair work and available resources that needs to be done. Completed rehabilitation/repair of the following timber bridges: MW'ili Stream Bridge on Kaiwiki Road,Hakalau Bridge on Kanna Road,Mahuna Gulch Bridge on Abraham Ramos Road, and Ahualoa Gulch#1 Bridge on Kahana Drive. • Final Status Report on Program Objectives for FY 2015-16 2 PUBLIC WORKS BUILDING 1. Process first round permit/plan review application submissions within 20 calendar days 14,397 permit applications processed in FY 2015-16 of which 12,028 (83.5%) were completed after first-round submission review meaning 2,369 (16.5%)were returned for correction and required resubmission. Records indicated that of _ the 12,028 that required only first-round submission to complete, 8,150 (67.8%) were processed within 14 days,2,285 (19.0%)within 14 -28 days, 817 (6.8%) within 28—42 days, and 776 (6.5%) required more than 42 days to process. Insufficient plan review personnel contributed to the division's inability to effectively process permits and review plans within the consistent timeframe of under 20 calendar days. Improperly/inadequately prepared plan submissions continue to burden the review process as they literally require duplication, triplication, etc. of staff effort for each resubmission. Records indicate 14,397 permit applications processed required 17,681 plan reviews or 3,284 additional plan reviews due solely to improperly/inadequately prepared plan submissions. Additional plan review personnel are needed to accomplish this program initiative. Despite providing and continuously updating instructional guidelines/checklists and utilizing opportunities for conducting training on preparing plan submissions,the volume of improperly/inadequately prepared plan submissions remained elevated. Alternative measures to reduce the number of improperly/inadequately prepared plans such as charging a plan review fee to reflect review/resubmission review efforts and encourage needed care in application/plan preparation before submission. Electronic plan review platform will also contribute toward reducing the time it takes to process a permit by eliminating the physical routing of plans and enabling agencies remote desktop and simultaneous review capabilities. 2. Provide inspection services within 48-hours of contractor request. Inspection schedules are varied one, two, three or five time(s) per week in reflection of the geographic area construction activity. As newly hired inspectors gain experience and are capable to conduct a greater number of solo inspections,performing inspections within 48 hours of request are improving. In FY 2015-16,there were 27,946 inspections performed of which 24,365 (87.2%) were completed within two days of request,2,789.(9.8%)within five days, and 842 (3.0%) required more than five days. Final Status Report on Program Objectives for FY 2015-16 3 • PUBLIC WORKS BUILDING Complaint/violation investigation and resolution continues to distract attention away from inspection services for permitted construction activities. In FY 2015- 16,there were 579 complaints/violations or 60% more than previous fiscal year and 128% more than the fiscal year prior. 3. Schedule and complete 90%of routine (non-critical)maintenance and repair requests within 30 calendar days of receipt of request. 1,371 building repair/maintenance work requests were received in FY 2015-16 of which 1,288 (94%)were complete within 30 days. Remaining 83 work requests that were not completed within 30 days were typically deferred due to unavailability/procurement time for equipment/materials/supplies, planning and • coordination requirements and randomly assigned priority projects (i.e., Planning Department and Building Division renovations at Aupuni Center, repairs to COH radio sites, and Kaiwiki/Hamakua Bridge repairs). 4. Improve the processing of building, electrical, plumbing and sign permits, and the public's access to information. Magnet software launch was made on March 2012 and as of September 2016 remains incomplete on multiple critical requirements including but not limited to: migration of permit data from the WANG and Lotus permit software, iPad synchronize for field inspection data communication and entry, coordination of GPS with address information, data field automations, data manipulation and report generation, permit payment accounts, etc. The unsuccessful work to implement the Magnet software over the 54-months since its launch suggested a software replacement was required. A request for proposal(RFP) to acquire a new permit software system was prepared and in process for award. Changes implemented to the permitting process including Planning Department adding four Land Use Plan Checker positions, assuming the intake of permits after verifying zoning compliance,processing"easy" permits (solar water heater and photovoltaic system) out from the first-in first-out sequence and issuing these within 48 hours has not resulted in appreciative improvement/reduction in permit processing time. The Planning Department has been assuming approximately 30% of the permit application intake and volumes in the "easy" permit application/issuance category are less than anticipated. Evaluation of building process enhancement options continues. Final Status Report on Program Objectives for FY 2015-16 4 PUBLIC WORKS _ _ ENGINEERING.. . �� .. .... .W .__ _ ��_�. 1. Participate in the State/FHWA Statewide Transportation Improvement Program (STIP). The$13.2 million Kamehameha Avenue Reconstruction Project has been completed. The$16.9 million Kaiminani Drive Reconstruction Phase II Project and the$5.1 million Manono Street Improvement Project has been constructed. Working on the design for the Kawailani/`Iwalani Intersection Improvement Project and the AIii Drive Culvert Replacement Project. Working on the planning phase for the Kuakini Highway Phase 2,Upper Waianuenue Ave Improvement Project and Mamalahoa Highway (Waimea) Widening Project. 2. Complete County CIP drainage and Roadway projects in a timely manner. Some projects have fallen behind schedule due to manpower shortages resulting from unfunded vacancies. Currently,we do not have an adequate engineering, drafting and inspection staff causing project delays and a shift toward consultant design contracts. Completed construction of the Cemetery Road Restoration Project,the Mamalahoa Highway (Waimea)Improvements Project, the Kapi`olani Street Extension Project,the Kawailani Street Drywell project and the South Kona Drainage Improvement Project. On-going construction projects include the Mamalahoa Bypass Project, and the Komohana Street Reconstruction Project. On-going planning and design projects include Kalaniana`ole Ave Reconstruction Project,West Hawaii Traffic Signals Project, Kamehameha Avenue Reconstruction Phase II Project,Nani Kailua Extension Project,Alii Drive Shoulder Improvements Project and the Henry Street Reconstruction Project. 3. Prepare parcel maps in three months and process subdivision applications in three months. Parcel maps have been prepared, and subdivision applications processed within three months. 4. Provide in-house construction management for all projects. All Engineering Division construction projects were managed with in-house staff. Final Status Report on Program Objectives for FY 2015-16 5 PUBLIC WORKS ENGINEERING 5. Respond to or process 80% of all time-sensitive documents, such as subdivision, change of zone, and variance applications, by stipulated deadlines. Responded to or processed 90% of all time-sensitive documents by stipulated deadlines. 6. Respond to or process 70% of all materials that do not have a stipulated deadline, such as construction and grading plans, complaints, and environmental matters within two weeks. Responded to 50% of all materials that do not have stipulated deadline within two weeks. 7. Provide same day service for 75% of all permits issued by the Division, including building permits. Provided same day service for 80% of all permits issued by the Division. Final Status Report on Program Objectives for FY 2015-16 6 PUBLIC WORKS AUTOMOTIVE 1. Support the various County departments/agencies island-wide with repair, maintenance and welding services, and by performing at least 90% of these services by staff(versus contract). Received by staff 3,797 work orders, of which 3,633 were completed, or 92%. Contracted out 164 work orders or 5%. 2. Reduce the average'monthly repair backlog for the Construction section from previous fiscal year. The average monthly backlog for repairs, as compared to FY 2014-15, increased by 2 to 38, during the period of July 2015 to June 2016,when the average monthly backlog was 43. 3. Reduce the average monthly repair backlog for the Automotive section by from previous fiscal year. The backlog for repairs, as compared to FY 2014-15, decreased by 6 to 18 during the period July 2015 to June 2016,which the average monthly backlog was 18. Final Status Report on Program Objectives for FY 2015-16 7 PUBLIC WORKS FLOOD CONTROL 1. Continue to conduct semi-annual inspections of flood control system. For July 2015 to June 2016,the U.S. Army Corps of Engineers inspected various flood control systems, including those in the district of South Hilo. 2. Continue to maintain flood control systems. a. Prevent deterioration of structures by repairing within six months. b. Clear debris such as mud, rocks, branches, etc. from channel within three months. c. Control weed and brush growth by using herbicides and mowing quarterly. For July 2015 to June 2016,we continued the maintenance and repair work of various flood control systems, including those in the districts of South Hilo, North Hilo/Hamakua,North/South Kohala,North/South Kona and Ka`u. Work also included maintenance work at the Pu'ukapu Watershed in Waimea. • Final Status Report on Program Objectives for FY 2015-16 8 22 RESEARCH DEVELOPMENT RESEARCH & DEVELOPMENT AGRICULTURE 1. Develop and support opportunities to expand the market for Hawai`i Island products and facilitate private-public partnerships for extension programs, agricultural research and infrastructure. a. Support at least three projects promoting agricultural products. Funding provided for the Big Island Association of Nurserymen's 2016-2017 Sustainable Promotion and Community Education Program. The initiative will showcase nursery products via public shows, along with educational topics by the University of Hawaii College of Tropical Agriculture and Human Resources (CTAHR) and industry personnel. Organization members will make presentations to support new growers. Funding provided for the Big Island Resource Conservation and Development Council's initiative Expanding the Market for Hawaii County Meats through Targeted Promotion and Value Added Processing. The project intends to expand the market through targeted promotional campaigns to direct retail and wholesale customers; seeking a sustainable economic development of the island's meat production and an increase in revenues for ranchers and access to local meats for customers. Funding provided for the Hawaii Export Nursery Association's 2016-1027 Enhanced Strategic Marketing and Education Program. Partnering with Hawaii Floriculture and Nursery Association and the Orchid Growers of Hawaii to host the 2016 MIDPAC Horticultural Conference and Expo. This is an opportunity for Hawaii nurseries to interact with existing and potential buyers, distributors and others in the industry. Funding provided for the Hawaii Floriculture and Nursery Association's 2016-2017 Hawaii Flowers and Plants Special Occasion Promotion Project. The association will promote Hawaii grown cut and potted flowers and foliage plants to the general community and businesses. New CTAHR cultivars will be presented; brochures and posters prepared; and a floral design workshop will demonstrate how to use the local products. Funding provided for the Taste of the Hawaiian Range,Inc.,Marketing and Promotion of Locally Grown Meats,Vegetables and Fruits. The event consists of cooking demonstration and workshop for culinary students and the public on carcass/product cutting and valuation and how to use the different cuts. The main event draws approximately 1,000 attendees to sample dishes prepared with local meats, fruits and vegetables. Six Month Progress Report on Program Objectives for FY 2016-17 1 RESEARCH & DEVELOPMENT AGRICULTURE b. Support at least two agriculture research projects that have strong industry based support. c. Funding/provided for the University of Hawaii,Innovative Agricultural Research to Control Rough Sweet Potato Weevil. The initiative intends to improve the economic and environmental sustainability of sweet potato production by controlling the rough sweet potato weevil. Trials will be conducted with two insecticides and an evaluation of 12 sweetpotato collections reported to be resistant to pests. d. Funding provided for the University of Hawaii,Use of Biofungicide(Bacillus subtilis) to Suppress Clubroot on Cabbage. The initiative will evaluate the effectiveness of a biofungicide to control Clubroot in cabbage. Workshops will be held to inform growers of this disease and its management. e. Support at least three agriculture extension programs to support the development of farmer skills and/or business management. f. Funding was provided for The Kohala Center's initiative to deliver training, internships, and technical assistance for a third cohort of beginning farmers on Hawaii Island. Outcomes expected include knowledgeable farmers who are capable of running profitable businesses and increase local food production. Funding was provided for the Kahua Pa'a Mua,Hawaii County Public School Future Farmers of America (FFA)Initiative. This project will target six schools to establish or renew the FFA program to further support educational systems and the development of future leaders in agriculture. Investing in the youth will contribute to the sustainability of Hawaii island agricultural communities. g. Support County participation at two trade shows/trade missions. Funding provided for the Hawaii Export Nursery Association's participation in four local trade shows: MIDPAC,Big Island Association of Nurseryman,Landscape Industry Council of Hawaii and Hawaii Island Landscape Association. Six Month Progress Report on Program Objectives for FY 2016-17 2 RESEARCH & DEVELOPMENT AGRICULTURE Funding provided to support the Hawaii Tropical Flower Council's participation in the 2016 Philadelphia Flower Show. This show has grown into a world-renown exhibition of the best landscape and floral designs. h. Support at least one aquaculture research project to develop a new economic industry or to increase seafood production in Hawai`i. Funding provided to support the University of Hawai`i's off-grid aquaponics project to increase fish and vegetable production. A new experimental system will be developed and educational workshops will provide training. 2. Support at least one initiative to support locally grown and/or value added/post- harvest agriculture-based products. Funding was provided for the University of Hawai`i's cacao fermentation and value-added processing project. This research project will develop small scale post-harvest processing of cacao; develop a publication; and host a field day to disseminate information. 3. Support at least one Little Fire Ant and/or invasive species research or extension project. County of Hawaii Little Fire Ant(LFA)Voucher Program addressed this invasive pest that has spread across East Hawaii and is establishing itself in West Hawaii. The voucher program encourages residents to attend training by the Hawaii Ant Lab or the Big Island Invasive Species Committee to learn about the biology and characteristics of the LFA and control measures including use of bait toxicants. Trained residents receive three vouchers worth $15 each to offset the cost of the bait toxicants or a hand spreader at 11 participating vendors. 4. Develop a system of support to keep the County's agricultural website up to date and useful for a wide range of agricultural interests. Work is on-going. Six Month Progress Report on Program Objectives for FY 2016-17 3 RESEARCH & DEVELOPMENT AGRICULTURE 5. Explore and support new and/or alternative opportunities for economic development for commodity growth. Funding was provided for the University of Hawai`i's'Fostering the Growth of a Hawaii Tea Industry: Propagation. Tea has a strong potential for a new crop, with an already small industry established. This series will focus on propagation to increase plant material; thus supporting growth of the industry. 6. Other: Funding provided for the University of Hawai`i's AGventure: Keeping Agriculture Alive with Hawai`i's Youth. East Hawaii 4-H will address the issue of agricultural awareness and career opportunities by supplementing 4th grade classes with an event focused on agricultural careers and entrepreneurial opportunities. It will cover careers with established companies and creating start-up businesses in agricultural production,processing, distribution, and marketing. Funding provided for the Hawaii Agricultural Foundation's Building a Continuum from K-12. This program intends to foster and maintain a strong workforce needed to grow and sustain Hawai`i's agricultural industry. The educational programs include: Veggie U, a comprehensive program combining science, health, language arts and math; Aquaponics Program teaches the science behind aquaponics; and In the Fields program exposes high school students to different methods of farming and agriculture including conventional, organic and bio-technological methods. Funding provided for Partners in Development Foundation to support a Micronesian Daycare Feasibility Study. There is a growing issue of Compact of Free Association migrant workers bringing their children unattended in the coffee and macadamia nut fields in Kahl. This places the children in an unsafe environment,takes them out of kindergarten and creates a legal concern with the Department of Labor. A survey will be conducted to determine the number of unattended children 0-5 years old and will pilot a mobile Family Child Interactive Learning Preschool site in Ka'u. Six Month Progress Report on Program Objectives for FY 2016-17 4 RESEARCH & DEVELOPMENT TOURISM 1. Increase the reach of the annual Hawai`i Island Tourism Marketing Plan through advertising and promoting direct air service to Hawai`i Island, increasing Conventions, Meetings and Incentives (CMI) bookings, and increasing outreach to Kama'aina visitors, and targeted international and niche markets. The contract with the Big Island Visitors Bureau was executed on August 17, 2016, and the Big Island Visitors Promotions Plan has been developed and was implement begun. Targeted marketing occurred at the Ironman World Championship Race,through the Kama'aina Visitor Campaign, Sister City activities with Japan,FAMs (familiarization tours for travel professionals) and coordinated CMI Marketing Initiatives. 2. Support island-wide economic development, community driven activities through support of at least twenty festivals, ongoing tourism activities, sporting events and projects that build community, and improve the visitor arrival experience through the annual Hawai`i Tourism Authority(HTA) County Product Enrichment Program (CPEP) and R&D Supplemental Awards Request for Proposals. Monitored sixteen (16) 2016 HTA CPEP contracts, conducted seven event evaluations; and monitored four 2016-17 R&D Supplemental Awards contracts and conducted four site visits. Awarded events and programs included the: Hawaii Poke Festival in Hilo,Hawaii Island Birding Festival,Kona Town Night Market,Kona Coffee Living History Farm Tours, and the Hilo and Kona Pier Greeting Programs. 3. Support at least five opportunities,by June 2017,that: a. Build capacity of visitor industry employers/employees and HTA CPEP and R&D award recipients; Coordinated and facilitated three capacity building workshops in February, May and November 2016 in Puna,Waimea and Kona, and the 2016 HTA CPEP Ho`ike in July 2016 in Waikoloa. Over 200 HTA CPEP and R&D Awardees,tour company operators,hoteliers and community organizations attended these events. Six Month Progress Report on Program Objectives for FY 2016-17 5 RESEARCH & DEVELOPMENT TOURISM b. Support efforts to assist local businesses and producers to better connect their products, services and activities to visitors and the industry; Convened and facilitated three meetings with the Hawaii Fashion Incubator, Manini Holdings and Zonta to determine how Fashion Tourism would help local fashion designer/manufacturer/import businesses grow and connect to the Tourism industry. Attended the Honolulu Fashion week to network and meet with various entrepreneurs in the Hawaii Fashion Industry. Attended the IUCN World Conservation Congress in September 2016 to learn more about EcoTourism activities worldwide and network with businesses from France,Tahiti,New Zealand and Oahu. Attended the 2016 Annual Hawaii Tourism Conference to learn about Eco and Cultural Tourism in Hawaii and Polynesia, Culture in Marketing,Technology and Tourism, and to network with existing and new partners worldwide. Next step is to grow the networks of Fashion Tourism and EcoTourism partners on Hawaii Island, connect with international entities and determine the strengths/weaknesses, and how the County may support these networks. c. Support visitor safety efforts. Monitor a contract with the Visitor Aloha Society of Hawaii to support the Visitors Experience Adversity Program. 4. Support efforts to recognize and share Native Hawaiian culture and history with Hawai`i Island visitors, industry groups and communities: a. Share the Hawai`i Tourism Authority's (HTA)Mae`mae Guide and cultural resources websites with all sponsored programs, festivals and events to ensure Hawaiian place names are correctly spelled and diacritical marks are used appropriately. All of the awarded festivals, events and year round programs were informed of these resources at the contractors' workshop and capacity building events. Six Month Progress Report on Program Objectives for FY 2016-17 6 RESEARCH & DEVELOPMENT TOURISM b. Support training and integrated programs on Native Hawaiian culture and history. In partnership with the Native Hawaiian Hospitality Association (NaHHA) plans were made to deliver training for industry stakeholders, businesses and community organizations anizations in 2017. g c. Support capacity building efforts for existing and new cultural festivals, events and programs that promote authentic Hawaiian culture. Representatives from the Edith Kanaka`ole Foundation,Palili 0 Kohala Farm,KapohoKine Adventures,Kona Historical Society,Island Breeze Productions,Na Wai Iwi Ola, and Pohaha I Ka Lani attended the capacity building events. Follow up assessments will be conducted in 2017. Convened and facilitated a meeting with the Hamakua Hawaiian Cultural Center to assess their program and determine capacity building needs. Six Month Progress Report on Program Objectives for FY 2016-17 7 0 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT 1. Administer the joint State/County Enterprise Zone program and increase business participation by ten percent. Promotion and dissemination of information to Hawaii Island businesses resulted in 79 businesses, as of December 31,2016, participating in the program that provides tax reduction incentives to qualifying businesses. 2. Provide funding or technical assistance to three projects to build Hawai`i Island's science and tech sector, including research, education and businesses. a. Energy Science: Collaborated with the University of Hawaii at Hilo to develop an Energy Science Certificate Program. b. Multi-purpose Manufacturing Advance Development Enterprise (MMADE in Hawai`i): Funding provided support for a coordinated group of government, business and aerospace leaders in the first phase of conducting a $100,000 Feasibility Study. In 2015, the Hawaii State Legislature appropriated $8.5 million for a manufacturing facility to support the establishment of new business opportunities. c. Pacific International Space Center for Exploration Systems—Moon Riders Project: Funding provided for the integration cost of sending the MoonRIDERS flight program to the Moon. 3. Provide funding and/or technical assistance to two organizations for business economic development projects. a. Kahua Pa'a Mua—Swine Integrated Project: Funding provided to train young farmers in agricultural and financial literacy skills to start a micro- business and grow a future career in agriculture. b. Big Island Lions Foundation: Funding provided to highlight the correlation between community engagement with economic and business activity and provide training in leadership and engagement during the 100 Years of Community Service: A Path to Prosperity celebration. c. Island of Hawaii YMCA—Commercial Kitchen Food Innovation Program: Funding provided for a facility to be available to entrepreneurs who would like to test their idea of running a restaurant or food service business,test products, build credibility and brand recognition, experiment with recipes, ingredients and develop packaging and labeling. Six Month Progress Report on Program Objectives for FY 2016-17 8 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT d. Hawaii County Economic Council—GVS Transmedia Accelerator Program: Funding provided to promote the development of innovative companies in multiple innovative technology platforms (transmedia), as well as expand and strengthen the film and multimedia industry. 4. Partner with and/or fund two organizations on workforce development initiatives or projects. a. University of Hawaii Office of Research Services for Hawaii Community College Office of Continuing Education and Training(OCET): OCET will collect essential data from employers and individuals then input this data into a software tool that will aggregate findings and display commonalities so customizing training for employees is cost effective. b. Hawaiian Sanctuary—Sustainable Farming Classes-Plant Aloha: This project will provide a year-long series of classes on sustainable farming systems to interns, local school groups, community home-growers, and local farmers. c. Hawaii Island Workforce Development Ohana—2016 VEX High School Championship: Partial funding supported the Hawaii State VEX High School championship to be held on Hawai`i Island for the first time. Robotics activities provides students with opportunities for planning, hands-on building, and testing within a set of design criteria. 5. Provide funding to six Soil and Water Conservation Districts to prepare conservation plans to preserve essential land and water resources and ensure compliance with the Grubbing and Grading ordinance. Four Districts received grants to provide$50,000.00 for staff support for the six Soil and Water Conservation Districts for a total of$300,000.00. Six Month Progress Report on Program Objectives for FY 2016-17 9 RESEARCH & DEVELOPMENT ENERGY 1. Update Civil Defense Ready Energy Plan and implement Emergency Preparedness Energy projects for Hawai`i County. The West Hawaii Civic Center Generator Testing responsibilities have been given to Civil Defense and Fuel Monitoring responsibilities are now with Department of Public Works—Facilities. On-going Fuel Monitoring list(on- Island Contact List) is with Civil Defense. Generators at Department of Water Supply sites are 10-20% connected and testing is done with a 50% Load Bank that should move up to 100% of Generator Rated Capacity. This initiative is 25% complete. 2. Identify and implement energy efficiency interior/exterior projects with Energy Monitoring System(EMS)to reduce energy expenses and coordinate large energy use County facilities. Identification of an Interior Lamp ProjectCounty's on the Coun 's ToP Ten Facilities has been completed. Contract Procurement to finish the Exterior Historical District Lighting has audit/implementation portion of the Interior Lamp Project is pending. 3. Implement 100% of Mayor's top ten projects with Return-on-Investment in research, development and deployment. The Lalamilo Wind Farm,LED Street Lamp Retrofit,US-Japan Cooperation projects are complete and continuous in scope. The Public Utility Commission Dockets include the Merger which is complete; PSIP which is in-progress; Decoupling which is in-progress; Reliability Standards Working Group which is in-progress; Intergovernmental Wheeling which is in-progress; Energy Efficiency Portfolio Standards which is complete; and the Demand Response which is in-progress. 4. Complete 10,000 LED Street Lamp Energy Efficiency project by November, 2016. The light-emitting diode(LED) Street Lamp Retrofit has been completed with up to 11,500 LEDs retrofitted in-place of Low-Pressure-Sodium Technology. 5. Complete Lalamilo Wind Farm project by November, 2016. In collaboration with the Department of Water Supply the repowering of pumping was completed at the Lalamilo Wind Farm; thus providing alternative power generation from wind. Six Month Progress Report on Program Objectives for FY 2016-17 10 RESEARCH & DEVELOPMENT ENERGY 6. Complete Hilo-Kona EV Charger Hub project by November, 2016. West Hawaii Civic Center Electric Vehicle (EV) Charger Stations (Three Charging Stations with two charging chords each) have been retrofitted with Broadband Chargers. Four Hilo EV Charger Stations (with two charging chords each) are now located at Hilo County Building and Aupuni Center also using the Broadband Charger Stations. 0 Six Month Progress Report on Program Objectives for FY 2016-17 11 RESEARCH & DEVELOPMENT RESOURCE CENTER Business Resource Center 1. Provide assistance to at least 35 small businesses per month. Monthly recaps of numbers served and types of services provided will be posted on the Department's website. a. Resource Center staff responded to over 400 requests for assistance; 235 were business development-related inquiries, averaging 39 requests per month. Posting results pending roll-out of new website. b. Completed the First Cohort of the Hawaii County Entrepreneurship Program during which twelve participants from throughout Hawaii Island explored the nuts and bolts of entrepreneurship, and developed business model concepts to adapt for sustainable growth. c. In partnership with the Department of Parks and Recreation launched the Kona Street Eatz, a food truck park at the Old Kona Airport with seven vendors.A website (http://www.konastreeteatz.com/) and social media outreach is maintained. The program provides the only legal public space where mobile food vendors can operate and is encouraging P P g g entrepreneurs to developcollaborative. P 2. Host monthly Business Action Center Resource Days in collaboration with the Department of Commerce and Consumer Affairs and other state and county agencies. Hosted a Business Action Center Resource Day each month in partnership with the Department of Commerce and Consumer Affair's Business Action Center (BAC), providing critical in-person support to the small business community. 3. Conduct at least two small business outreach events in collaboration with the USDA Rural Development and other federal and state agencies that provide business assistance programs. The Resource Center has hosted and participated in several events during this period: a. Partnered with USDA Rural Development to promote the Rural Energy for America Program through workshops in East and West Hawaii. The REAP program provides support for small businesses to access energy-efficiency measures and systems. Six Month Progress Report on Program Objectives for FY 2016-17 12 RESEARCH & DEVELOPMENT RESOURCE CENTER b. Partnered with the Department of Business,Economic and Development's High Technology Development Corporation to host a "Funding Roadshow" workshop with 30 participants. Participants learned about: the Hawaii Small Business Innovation Research grant program; the Neighbor Island Innovation Initiative, a mentoring program for local high-tech businesses; and the Manufacturing Assistance Grant Program. c. Sponsored and supported a U.S. Census Bureau Workshop on learning to use Census mapping tools. d. Provided entrepreneurial outreach at a Disability Inclusion Conference. e. Provided entrepreneurial outreach at a Workplace Connection Job Fair. f. Provided entrepreneurial outreach at Na Leo 0 Na `Opio 14th Annual Career Opportunity Expo. 4. Support one Small Business Showcase that provides a venue in which local businesses can showcase their products and services to promote buying local and building a strong local B2B market. In addition,the event will provide a venue for federal, state, and county agencies to educate the public on their business assistance programs. No progress during the first half of this year. 5. Create, fund, and manage an annual Mayor's Small Business Award Program to highlight the best and brightest of Hawai`i Island entrepreneurs. This was an initiative under the former Administration. Implementation pending direction from the new Administration. 6. Convene quarterly meetings of Hawai`i Island's small business-support organizations to share best practices, assess effectiveness of current initiatives, and inform creation of new business development and support initiatives. Convened and participated in two "Small Business Think Tank" meetings with the West Hawaii Small Business Development Center,Kona-Kohala Chamber of Commerce, and the High Tech Development Corporation's Hawaii Island Business Mentor to discuss current challenges and issues, and ways to collaborate for meaningful impact. Six Month Progress Report on Program Objectives for FY 2016-17 13 RESEARCH & DEVELOPMENT RESOURCE CENTER 7. Fund at least one proposal that will support business development workshops for Hawai`i Island small businesses. Provided funds to the Ku'ikahi Mediation Center to implement its "Tools to Transform Conflict: Trainings to Ensure Business Success" program. The program is series of six professional development workshops intended to reach 150 participants. Workshops to include conflict resolution, managerial mediation, challenging conversations, difficult situations in the workplace, negotiation,facilitation and honest expression. 8. Develop at least three print and web-based products that provide step-by-step guidance for establishing a business in specific industries or markets (e.g., food-based businesses; government contracting; social media; etc.). a. Produced four"how-to" handouts on starting small businesses in the following areas: Child Care, Construction, Landscaping and Skin Care Specialist. b. In process of developing a new website that uses information from the "How to Start a Business in Hawaii County" guide to create a searchable database. Economic Research Program 1. Publish the annual Hawai`i County Data Book by March, 2017. On hold pending budget approval. 2. Compile and publish monthly economic statistics for Hawai`i Island. Monthly Economic Statistics are compiled and posted online. 3. Support and manage the eCivis Grant Network program. Processed requests for free access to the eCivis program by county departments and community based organizations. Thus far this fiscal year, eCivis users have viewed 2,102 grant opportunities, saved 122 opportunities for potential grant proposals, and shared or routed 77 opportunities. Since first launched in 2006, over 900 Hawaii Island residents have had free access to this service. Six Month Progress Report on Program Objectives for FY 2016-17 14 RESEARCH & DEVELOPMENT RESOURCE CENTER 4. Manage the Department's web pages and public documents. The Resource Center updates the http://www.hawaiicounty.gov/research-and- development/ page and the Share Point Intranet as needed; and posts all public documents online. A new, more interactive website is in development. 5. Manage the Department's annual Request for Proposals. Pending action. Industry Development Program 1. Conduct research on at least five new industry opportunities. Conducted research related to the home care industry to address an aging demographic and residents' desire to age in place,which has increased the demand in this industry. Findings indicate the recertification of nursing assistants is a problem and the recommendation was made that either State Legislature review the requirements or develop an alternative to paying for the highest quality of care for home-bound seniors and residents with disabilities and chronic health concerns. 2. Support at least three projects promoting new industry development. a. Provided funding for and partnered with the Hawaii Island Economic Development Board to develop the 2016-2020 Hawaii County Comprehensive Economic Development Strategy (CEDS). Regions must update their CEDS at least every five years to qualify for U.S. Department of Commerce Economic Development Administration assistance under its Public Works and Economic Adjustment Assistance Programs. The CEDS is also used by other federal agencies for awarding set-aside funding for strategic projects. b. Closed out a project funded in the previous fiscal year with the Ka`u Rural Health Community Association for its "Pilot Community Health Worker Program." This first of its kind program in the State graduated nine students from rural Ka`u after completing over 400 hours of instruction scheduled to meet students' needs, and mentoring by a retired nurse, case manager and community health worker instructor. Six Month Progress Report on Program Objectives for FY 2016-17 15 RESEARCH & DEVELOPMENT RESOURCE CENTER Social Economic Development Program 1. Collaborate with community leaders to identify social economic community-based needs. a. Facilitated a Physician Recruitment for East Hawaii meeting at the request of Community First and its health care industry partners as a final community check-in to measure community priorities that will inform recruiting activities. Participants in the meeting represented an extensive list of key stakeholders. b. Participated in the County Council's Hawaii Island Packaging Sustainability Initiative Stakeholder Task Force to investigate ways to reduce waste, particularly in food service ware and packaging in general; eliminate marine litter; and improve environmental health. The task force completed its work and the County Council passed several related resolutions. 2. Support at least three projects that promote social economic growth. a. Provided funds to the Hilo Hawaii Visitor Industry Association,Inc. DBA Destination Hilo for the First Friday Downtown Hilo Hawaiian Culture Program. The Program supports place-based business development efforts, encouraging the residents to buy local and creating a lively gathering place for building community. b. Promoted friendly night skies through the Dark Sky initiative including the LED Streetlight replacement project. c. Provided technical assistance and consultation in the form of data gathering and analysis, organizational capacity building, and also stakeholder participation in the "Partners in Prosperity" initiative. This private-public partnership is working to develop an economic vision and a plan of action to support career development for youth. d. Provided technical assistance to the Waipi`o Valley Stream Council,with the goal to create a mechanism that will allow the body to implement its stream maintenance plan on an ongoing basis legally and correctly,without having to apply for the multiple agency permits for each maintenance request. Six Month Progress Report on Program Objectives for FY 2016-17 16 RESEARCH & DEVELOPMENT FILM 1. Build the reputation of and expose Hawai`i Island locally, nationally, and internationally as a uniquely outstanding location for media production: a. Maintain a comprehensive and up-to-date directory of media industry contacts and local production resources. New crew were added as identified through online submission from the Film Office's website. A new talent agency was identified in Hilo and added to the website.Film-friendly hotels and resorts were identified and a new webpage was created to feature properties and contact information. b. Maintain the film website. Updated content includes the resources described above (1.a.),25 new locations were added to the locations library, and 17 new items added to the "News & Events" page. c. Maintain a social media presence for promotion and networking. The Film Office's social media platforms (Facebook, Twitter, Instagram, LinkedIn)were updated daily or weekly with fresh, relevant content. d. Schedule at least two meetings per month with experts in the industry to explore ways to raise the profile of the island and attract additional production. Met with numerous experts in the film industry, showcasing Hawai'i Island's unique attractions on an ongoing basis. Examples include meetings with key production staff of the Dreamworks film "Kung Fu Panda 3" the Walt Disney film "Zootopia," and the chief executive officer of Rhino Films in Los Angeles. e. Update and expand photo library to include at least five new albums to share via print,website and social media. Updated and organized more than 90 locations on old website for transition to location search platform on new website. New website also includes four location highlight short films. 25 locations have been added to the new platform and ongoing updates continue in order to create an accurate location digital directory. Six Month Progress Report on Program Objectives for FY 2016-17 17 RESEARCH & DEVELOPMENT FILM f. Research, engage, recruit and host visiting filmmakers and content creators. This objective was combined with 1.d. above. g. Support, facilitate and/or participate in four scouting tours or meetings with location scouts,producers, studio executives, or independent filmmakers. Facilitated and participated in 16 location scouts island-wide. h. Provide four presentations to local high schools or colleges, businesses or community groups to share information about the production industry on this island. Met with the School of Digital Filmmaking class at the University of the Nations in Kona and conducted a tour of Honua Studios with high school students in October. i. Support and/or attend at least four film festivals, conferences, or trade shows to promote production on Hawai`i Island and provide network opportunities for filmmakers. Provided support for Waimea Ocean Film Festival and Hawaii International Film Festival. j. Provide"on-island" support and resources, including but not limited to permitting, industry referral and support services to industry professionals. Supported 27 productions including two feature films with a range of needs including navigating the County and State permitting processes. 2. Identify, film and document at least five locations to "showcase" and promote Hawai`i Island. 25 locations were documented and added to online directory. Six Month Progress Report on Program Objectives for FY 2016-17 18 RESEARCH & DEVELOPMENT FILM 3. Collaborate with and educate public,private and government organizations including but not limited to the Film Offices of the Hawaiian Islands (FOHI),the Hawai`i Film and Entertainment Board (HFEB),the Hawai`i International Film Association (HIFA),the Association of Film Commissioners International (AFCI), the Big Island Visitors Bureau(BIVB), Hawai`i Island Chambers of Commerce, Kona-Kohala Chamber of Commerce,the Japanese Chamber of Commerce, etc. to participate and support programs and initiatives consistent with the direction outlined and supported by the key statewide industry film groups. Collaborated with the Big Island Visitors Bureau (BIVB) and the Film Offices of the Hawaiian Islands (FOHI) in updating collective efforts to promote the film industry on Hawaii Island. Efforts included cross promotion with BIVB for the release of the Disney film "Moana" by assisting social media influencers on Hawaii Island. Currently working with FOHI on a trade show both for the AFCI Locations and Global Finance Show scheduled for April 2017. Six Month Progress Report on Program Objectives for FY 2016-17 19 9 This page intentionally left blank RESEARCH & DEVELOPMENT AGRICULTURE 1. Develop and support opportunities to expand the market for Hawai`i Island products and facilitate private-public partnerships for extension programs, agricultural research and infrastructure. By June, 2016: a. Support at least three projects promoting agricultural products. Support has been provided and funds awarded to the following agricultural projects which promote agricultural products: • Hawai`i Export Nursery Association -2015 HENA Sustainable Education &Promotional Marketing Program: Hawai`i Export Nursery Association (HENA), in partnership with two other agricultural associations, supported the MIDPAC Horticultural Conference and updated their Buyers Guide and Membership Directory for their clientele. • Hawai`i Tropical Flower Council-Maximizing Hawai`i's Flowers and Foliage Opportunities: Hawai`i Tropical Flower Council (HTFC)promoted the flowers and foliage of Hawai`i at the Philadelphia Flower Show, at other local shows,through its website, and with international designers to use local products. • Big Island Association of Nurserymen -2015-2016 Continuing Community Education and Product Promotion Program: Showcased nursery products to the public along with educational topics. • Taste of the Hawaiian Range-Marketing and Promotion of Locally Raised Meats, Fruits, and Vegetables through Taste of the Hawaiian Range: The event showcased ways to use the different cuts of beef and other livestock acceptable by the public. • Hawai`i Tropical Fruit Growers-25th Annual Hawai`i International Tropical Fruit Conference: Conference highlighted fruits grown in Hawaii and provided the opportunity for attendees to taste them. • Hamakua Harvest,Inc. -Promoting Regional Farm Products thru the 1st Annual Hamakua Ag Festival: Festival held to highlight local products. • The Food Basket,Inc. —Sharwil Avocado Packing and Market Development: Supported the construction of a certified packing facility, and collaborated with USDA and product growers for sample shipments to Minnesota, Philadelphia, Pennsylvania and New York to open new markets. b. Support at least two agriculture research projects that have strong industry based support. • Hawai`i Papaya Industry Association-Expand Market for Rainbow Papaya through Export: Hawai`i Papaya Industry Association(HPIA)held Final Status Report on Program Objectives for FY 2015-16 1 RESEARCH & DEVELOPMENT AGRICULTURE • inbound missions to promote the Rainbow papaya in the Japanese market as 85% of Hawai`i's papaya industry raises the Rainbow papaya. The project also supported an effort to research and gain clearance from China to market the Rainbow papaya. • State of Hawai`i,Department of Agriculture—Coffee Berry Borer Pesticide Subsidy Program: Discussions had, data obtained and funding established for the program; however collaboration ongoing with industry stakeholders to implement the subsidy program that will support coffee farmers' efforts to control the Coffee Berry Borer. c. Support at least three agriculture extension programs to support the development of farmer skills and/or business management. Support has been provided and funds awarded to the following agricultural extension programs involving the development of farmer skills and/or business management: • The Kohala Center-.Technical assistance and training for beginning farmers on Hawaa i Island: Students were provided educational classes, as well as hands-on experience of farming. • Boys & Girls Club of the Big Island- The "Green-to-Green"Sustainable Futures Project: A project that works with youth to build financial literacy and entrepreneurial savvy by marketing local agricultural products that they learn to produce. • University of Hawai`i-Fostering the Growth of a Hawai`i Tea Industry: With tea a strong potential as a new crop for Hawai`i Island,this project educated new producers on the basics of the propagation, growing, harvesting and processing of tea. • Big Island Resource Conservation and Development Council-4-H Livestock and Agricultural Education: Educated youth on best practices for raising livestock. • Big Island Resource Conservation and Development Council—Kapulena Reservoir Project: Installation of a 500,000 gallon reservoir and interior fencing to support management of livestock producers' cull cow industry. d. Support County participation at two trade shows/trade missions. Supported County participation at the following: • Hawai`i Papaya Industry Association-Expand Market for Rainbow Papaya through Export: Hawai`i Papaya Industry Association(HPIA)held inbound missions to promote the Rainbow papaya in the Japanese market. Final Status Report on Program Objectives for FY 2015-16 2 RESEARCH & DEVELOPMENT AGRICULTURE • Hawai`i Tropical Flower Council-MaximizingHawai`i's Flowers and Foliage Opportunities: Hawai`i Tropical Flower Council (HTFC)promoted the flowers and foliage of Hawai`i at the Philadelphia Flower Show and at other local shows. e. Support at least two aquaculture research projects to develop a new economic industry or to increase seafood production in Hawai`i. No project has met the qualifications for funding at this time. 2. Support at least one marketing initiative to buy locally grown or value added/post- harvest agriculture-based products. Support has been provided and funds awarded to the following agricultural programs: • Taste of the Hawaiian Range-Marketing and Promotion of Locally Raised Meats, Fruits, and Vegetables through Taste of the Hawaiian Range. • Boys & Girls Club of the Big Island- The."Green-to-Green"Sustainable Futures Project. • Hamakua Harvest,Inc. -Promoting Regional Farm Products thru the 1st Annual Hamakua Ag Festival. • Big Island Association of Nurserymen -2015-2016 Continuing Community Education and Product Promotion Program. 3. Support at least one Little Fire Ant research or extension project. • State of Hawai`i,Department of Land and Natural Resources,Division of Fish and Wildlife—County of Hawai`i Little Fire Ant Control Program. Discussions had and funding established; ongoing collaboration with industry stakeholders to implement the program that will support increased training of residents to control Little Fire Ant on their premises and community. 4. Develop a system of support to keep the County's agricultural website up to date and useful for a wide range of agricultural interests. Contractor has been selected for the website update. Final Status Report on Program Objectives for FY 2015-16 3 RESEARCH & DEVELOPMENT _ TOURISM 1. Increase the reach of the annual Hawai`i Island Tourism Marketing Plan through advertising and promoting direct air service to Hawai`i Island, increasing Conventions, Meetings and Incentives (CMI) bookings, and increasing outreach to kama'aina visitors and targeted international and niche markets by June 2016. The contract with the Big Island Visitors Bureau (BIVB) commenced on August 17,2015. As of June 30,2016,BIVB successfully completed the deliverables of the promotions and marketing plan to address the following: Airlift Support, Meetings and Conventions Incentives (MCI),Kama`aina Visitor Campaign and Targeted International and Niche Market Outreach. Special events within each of these required areas include the: Hawaii Island Showcase in Texas,National Association of Career Travel Agents'Annual Conference,Hawai`i Island Sustainability Forum,Pasifika Festival in Auckland,Ironman Championship Race,Leadership,Inspiration,Exploration Program for youth and the Hawaii Green Growth workshops. 2. Support island-wide economic development, community driven activities through support of twenty festivals, ongoing tourism activities, sporting events and projects that improve the visitor arrival experience through the annual HTA County Product Enrichment Program(CPEP) and R&D Supplemental Awards Request for Proposals by June 2016. Monitored seventeen 2016 Hawaii Tourism Authority (HTA) County Product Enrichment Program (CPEP) contracts, five 2015-16 R&D Economic Development contracts, and conducted event and program evaluations for each contractor. 3. Support at least five opportunities,by June 2016, for: • capacity building of visitor industry employers/employees and grantees; • connecting and bridging Hawai`i communities with the visitor industry. Coordinated the 2015 HTA CPEP Ho`ike event, coordinated and facilitated two capacity building workshops, and provided 20 one-on-one consultation sessions to contractors regarding marketing, event management and expansion, as well as other capacity building issues. Final Status Report on Program Objectives for FY 2015-16 4 RESEARCH & DEVELOPMENT TOURISM _. 4. Attend or facilitate at least five meetings to develop the new Tourism Strategic Plan (State and Hawai`i Island) and to support visitor safety efforts. Convened and facilitated five meetings to discuss the process on updating the Hawaii Island Tourism Roadmap (new Tourism Strategic Plan) and completed the Roadmap in June 2016. Attended two Waikoloa maneuver Area Meetings (formerly used defense sites project and military munitions response program), and two meetings with VASH. 5. Support at least two Native Hawaiian cultural events and work with their host nonprofit organizations to build their organizational capacity. Convened and facilitated five meetings to discuss funding opportunities and organizational assessments with three community based organization that have Native Hawaiian cultural events planned for 2016. 6. Share the Hawai`i Tourism Authority's (HTA)Ma`ema`e Guide and cultural resources websites with all sponsored programs, festivals and events to ensure Hawaiian place names are correctly spelled and diacritical marks are used appropriately. The Ma`ema`e Style Guide is being shared with all contractors and promoted at annual festivals and events seminars, including the State Tourism conference in August 2015. Final Status Report on Program Objectives for FY 2015-16 5 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT 1. Administer the joint State/County Enterprise Zone program and increase business participation by ten percent by June 2016. • As of June 30,2016, a total of 78 Hawaii Island businesses participated in the Enterprise Zone Program. • Hamakua,Hilo-Puna and Ka`n Zones received new 20 year designations and the Kona Zone was expanded and re-designated for another 20 years.. 2. Provide funding or technical assistance to three projects to build Hawai`i Island's science and tech sector, including research, education and businesses by June 2016. Support and/or funding provided to the following: • Multipurpose Manufacturing Advanced Development Enterprise(MMade in Hawai`i): A coordinated group of government, business and aerospace leaders are in the first phase of conducting a$100,000 Feasibility Study. Hawai`i State Legislature in 2015 appropriated$8.5 million for a manufacturing facility to support the establishment of new business opportunities. • Hawai`i County Economic Opportunity Council—Mauna Kea Astronomy Business Development and Innovation Project: Funding provided to begin the formation of cornerstone businesses and industries with the capacity to generate additional spin-off innovation ventures and activities. • Energy Science: Collaborated with the University of Hawaii at Hilo to develop an Energy Science Certificate Program. • Science Factory: An"extended learning" afterschool program implemented for Hawai`i Island high school students that provided extracurricular STEM enrichment opportunities. 3. Provide funding organizations technical assistance to two or anizations for business economic development projects byJune 2016. p Support and/or funding provided to the following: • Hawai`i AgriTourism Association—Project to Establish Global Presence for AgriTourism on Hawaii Island: Funding provided to create an International AgriTourism Study, which will be used as ground work for a proposed AgriTourism Symposium. • Hawai`i Food Manufacturers Association—International Food& Beverage Exhibition: Funding provided to assist four to five companies participate in the 2016 show being held March 8-11 in Tokyo. Final Status Report on Program Objectives for FY 2015-16 6 I � RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT • Hawai`i County Economic Opportunity Council— GVS Transmedia Accelerator Program: Promoted the development of innovative companies in multiple innovative technology platforms (transmedia), as well as expand and strengthen the film and multimedia industry. • Hospice of Hilo—Hawai`i Palliative Care Center(HPCC) Capacity Building Project: Funding provided to restructure the business model, service process, team structure and rebranding of the program. • Downtown Improvement Association—Downtown Hilo Holiday Experience: Funding provided to assist DIA with its holiday beautification project to increase visitor and resident attendance to patronize Downtown Hilo small businesses. • University of Hawai`i Office of Research Services CTAHR—The Annual Big Island Natural Farming Symposium 2015: Funding provided for the first symposium which allowed researchers and farmers to share information to the group, which provided opportunity for network and collaboration toward building a healthy food shed from seed to plate. 4. Partner with or fund two organizations on workforce development initiatives or projects by June 2016. Partnered and/or funding provided to the following: • Pacific International Space Center for Exploration Systems—Moon Riders Project: Funding provided for the integration cost of sending the MoonRIDERS flight to the Moon. program • Hawai`i Council on Economic Education —Multi phase Economics and Financial Literacy Teacher Training Program: Funding provided for this two phase program of "Advocating for Economic Education in the Classroom" and "Integrating Personal Finances and the Stock Market in the Classroom"through a `train the trainer' program. 5. Support activities that maximize existing industries. Support provided to the following: • Kona Brewery—Provided technical assistance, introduction and information to assist business in the expansion of the brewery here on Hawai`i Island • Soil and Water Conservation Districts on Hawaii Island -Funding provided technical assistance and conservation planning to ranchers and farmers with grubbing and/or grading activities, and assistance relating to soil and water issues. Final Status Report on Program Objectives for FY 2015-16 7 RESEARCH & DEVELOPMENT ENERGY 1. Develop a master Request for Proposals (RFP) for Civil Defense energy projects for Hawai`i County by June 2016. The County of Hawaii Energy Program has reviewed the past 10 years of Energy Emergency Preparedness Plans for the County that were available. In addition,Energy Coordinator reviewed the State of Hawaii Civil Defense plans produced by the Department of Business Economic Development, and Tourism (DBEDT)—Strategic Industries Division (SID). A consultant was hired to assist in developing the Civil Defense Energy Projects RFP, however due to consultant's work-load and work-related time conflicts, the contract was extended to December 2016. 2. Complete centralized energy monitoring system to coordinate large energy use of County facilities by June 2016. Energy Coordinator monitored the energy usage at County government's largest electricity-bill facilities and identified those facilities with the greatest energy retrofit benefit. The energy retrofits with highest return-on-investment targeted are interior lighting retrofits; specifically replacing existing lights with Light- Emitting-Diode (LED) technology that has a potential of 50% electricity savings. Collaborated with Hawaii Energy (State Energy Efficiency Contractor. administered by Hawaii Public Utilities Commission) in coordinating an implementation program providing the best available lighting options qualifying for energy efficiency rebates. 3. Provide support to the Department of Water Supply for completion of Lalamilo Wind Farm project by June 2016. Continued collaboration with the Department of Water Supply toward completion of the Lalamilo Wind Farm. The official groundbreaking was held on September 30,2015; subsequently,the wind turbines were erected in April, 2016 and the project is on-schedule for blessing and completion by the end of September,2016. Worked with key stakeholders in seeing that the environmental assessments, 50-year lease negotiation with the Department of Land and Natural Resources, and the federal requirement obstacles were overcome to solidify a September,2016 start date. Final Status Report on Program Objectives for FY 2015-16 8 RESEARCH & DEVELOPMENT __....._ENERGY 4. Facilitate 50 % of Mayor's top ten projects in research, development and deployment by June 2016. The Hawaii Public Utilities Commission Dockets comprise 50% of the top ten projects required by the Administration: • Merger of NextEra Energy and Hawaiian Electric Industries (PUC Docket No. 2015-0022): County of Hawai`i was Lead Intervener from the Island of Hawai`i - PUC Decision extended to July, 2016. • The Short& Long-Range Electric Utility Planning Docket-Power Supply Improvement Plans (PUC Docket No. 2014-0183): County of Hawai`i is one of only three (3) Interveners in the PUC Docket which has been on-going with January and May 2016 filings; this Docket will continue into 2017. • Decoupling Docket(PUC Docket No. 2013-0141): County of Hawaii is the lead intervener that has saved the state's electric ratepayers $10-20M/year through lowering Decoupling interest rates. The PUC Docket is expected to have completion date in-tandem with PUC Docket No. 2014-0183, mentioned above. 5. Facilitate and support the complete LED Street Lamp energy efficiency project by June 2016. Work continued in conjunction with the Department of Public Works—Traffic Division in assisting with the retrofit of 7,500 (of approximately 10,000) street lamps island-wide with the light-emitting-diode (LED) Street Lamps. The conversion is from the existing Low-Pressure Sodium lamps to the new LED technology,which show energy savings of 50% per installation and actually last longer with less required maintenance. The installation process required additional capital and manpower approval, all which involved additional assistance; therefore the schedule has been extended to have all 10,000 lamps installed by November,2016. Final Status Report on Program Objectives for FY 2015-16 9 RESEARCH & DEVELOPMENT INTEGRATED RESOURCE CENTER Information Resources Program 1. Provide timely and thorough response to statistical information requests. The Integrated Resource Center staff provided data research services for County departments including Finance,Fire, and Civil Defense, and the public as requested. 2. Collect statistical information for the County of Hawai`i Data Book. Published the 2015 County of Hawaii Data Book in partnership with the Hawaii Small Business Development Center(SBDC)Network Business Research Library. 3. Acquire and maintain research and resource materials pertinent to County needs. • Developed,produced, and distributed the informational book,How to Start a Business in Hawaii County—A resource guide for successful business development." This publication is updated periodically and posted on the department's web page. • Collected relevant business guides,forms, and'other printed resources for display and distribution through the Hilo and Kona Business Resource Centers. 4. Maintain and update the Department's web pages and public documents. The Integrated Resource Center staff updated the department's web pages, ° public documents, and calendar items as needed. 5. Disseminate industry economic data via website and social media. Monthly economic statistics and other relevant reports were collected, disseminated, and posted online regularly. 6. Provide industry community support. • Partnered with the Hawaii Island Chamber of Commerce and the Kona- Kohala Chamber of Commerce to host two Hawaii Export Seminars conducted by the Director of the U.S. Foreign Commercial Service for the Pacific Islands. Final Status Report on Program Objectives for FY 2015-16 10 RESEARCH & DEVELOPMENT INTEGRATED RESOURCE CENTER • Conducted stakeholder consultation and research on the commercial market feasibility for breadfruit. Research culminated in a working group meeting of growers to find out what kind of assistance the County can provide that would be most helpful to local farmers. Two themes were identified: site studies for breadfruit varieties, and processing and certified kitchen infrastructure. Resource center staff developed a draft mobile food processing and mobile certified kitchen plan in response to that research for consideration by leadership. • Hosted a meeting with Hawaii Island vendors and National Food Truck Association representatives about building a local association to advance the food truck industry. • Researched agricultural labor alternatives in response to a current critical labor shortage among macadamia nut and coffee growers. Discussions with Hawaii Correctional Industries ensued to develop potential labor contracts with private growers. • Conducted research on the potential impact on local businesses if the expanded polystyrene food service ware is banned; results were reported to Hawai`i County Council members as requested. • Convened a 'Dark Sky' stakeholders group to develop an application to the International Dark Sky Association for designation as a Dark Sky Community. This initiative aims to protect wildlife and residents from the effects of night time light pollution, reduce energy costs through energy- efficient measures using appropriate night illumination, and support the astronomy and eco-tourism industries. • In November 2015,the Integrated Resource Center opened two one-stop Business Resource Centers in the department's Hilo and Kailua-Kona offices. Each office is equipped with a public-use computer and staff on hand to assist anyone who wishes to start a business. This initiative serves as a clearinghouse of regulatory and resource information for all industries and stages of business development. Between November 10,2015 and June 30, 2016,staff responded to 197 requests for small business assistance. • The department partnered with the Hawaii State Department of Commerce and Consumer Affairs (DCCA) to host a monthly Business Action Center Resource Day in the West Hawaii office to better serve Hawai`i Island small Final Status Report on Program Objectives for FY 2015-16 11 RESEARCH & DEVELOPMENT INTEGRATED RESOURCE CENTER businesses. The DCCA does not have an office on Hawaii Island; bringing the manager of the Business Action Center in Honolulu to Kailua-Kona fills a critical void in small business services. • Launched the Hawai`i County Entrepreneurship Program, a six-month program of presentations, blended learning, and collaborative class-work for an inaugural cohort of 13 participants. Sessions featured guest speakers who have successfully launched businesses on Hawaii Island, accounting and finance experts, marketing experts, and state and county agencies who regulate business activities. Participants explored the skills and traits needed to succeed in starting a business, the building blocks of business planning, and a lean planning approach to building business models. • Developed and operationalized Kona Street Eatz, a public-private pilot program that established a legal food truck park in Kailua-Kona. Five vendors participated in the pilot program, and the Department provided marketing and technical assistance. Plans are underway to move the food truck park to the Old Kona Airport Recreation Area when the pilot ends in August. Grant Information Program 1. Manage ongoing subscription requests for access to the eCivis Grants Network— Grants Research and Knowledgebase Program. During FY 2015-16, eCivis users viewed 6,156 grant opportunities, saved 208 opportunities for consideration, and routed 229 opportunities to friends and colleagues.A survey of Hawaii Island users found that$915,000 in grant funding was awarded locally in 2016 to organizations using the eCivis program. Throughout R&D's partnership with eCivis, over 950 residents of Hawai`i Island have applied for access to the program. 2. Conduct at least two grant writing seminars or workshops.' • The department hosted a two-day Grant Writing USA grant writing workshop attended by 32 people representing County, State, and nonprofit agencies. • In partnership with USDA Rural Development,the department supported two information sessions about the USDA's Rural Energy for America Program,which is a unique grant and loan program available to for-profit Final Status Report on Program Objectives for FY 2015-16 12 RESEARCH & DEVELOPMENT INTEGRATED RESOURCE CENTER businesses to install energy-efficient and renewable energy generating equipment. • Hosted a presentation by the U.S. Department of Commerce Economic Development Administration (EDA), on EDA's grant opportunities and application processes. • Hosted a presentation by the High Technology Development Corporation on its manufacturing and Small Business Innovation and Research grants for businesses. 3. Maintain and update the Department's Grants and Funding Resources web page. The Grants and Funding Resources web page was discontinued when the Integrated Resource Center's mission shifted from its nonprofit focus to a small business focus. The department's eCivis subscription remains as the Grant Resource for the County. 4. Coordinate the Department's annual Economic Development Grant Program Managed R&D's FY 2016-17 Economic Development Grant solicitation and review process. Conducted public information sessions in Kona and Hilo for 50 participants. Eighteen awards totaling$273,299.70 were announced on June 30, 2016. Community Building Program 1. Economic Development Planning a) Convene at least three meetings with economic development partners to review and/or revise existing economic development plans. • In partnership with the Hawaii Island Economic Development Board, the Integrated Resource Center hosted three Comprehensive Economic Development Strategy stakeholder meetings and participated in related focus groups organized to inform the next five-year update of the Hawaii Island Comprehensive Economic Development Strategy(CEDS). An updated CEDS is a prerequisite to obtain grant funding from the U.S. Department of Commerce Economic Development Administration, and also supports the County's eligibility for other federal grant programs. Final Status Report on Program Objectives for FY 2015-16 13 RESEARCH & DEVELOPMENT INTEGRATED RESOURCE CENTER • Provided logistical support for and participated in the Hawaii Green Growth's Aloha+ Challenge Statewide Measures Team meeting in North Kohala. Stakeholders from all islands met for three days to focus on local food system indicators, and tour several successful Hawaii Island-based initiatives. • The Department provides ongoing data- and technical support to "Partners in Prosperity," a public-private economic development planning initiative led by the chambers of commerce in collaboration with the University of Hawaii at Hilo. b) Fund economic development planning projects island-wide. • Supported the Hawaii Green Growth: Aloha+ Challenge Measures Project by providing$25,000 through fiscal sponsor Enterprise Honolulu and by participating on the HGG Measures Team. The Aloha+ Challenge is a statewide commitment to achieve six sustainability targets by 2030 in the areas of clean energy, local food production, natural resource management, solid waste reduction, smart growth and climate resilience, green jobs and education. Statewide sustainability indicators are a tool to evaluate strategies; identify critical gaps needing action; highlight achievements; and guide funding and policy change. • Contracted with the Hawaii Island Economic Development Board, Inc. to lead the 2015 Hawaii County Comprehensive Economic Development Strategy update. 2. Healthcare a) Increase cross-sector communication: • Convene, support, and participate in at least 15 working group meetings of County, State,public and private healthcare and social service organizations for information sharing, collaborative problem solving, and delivery integration by June 2016. Due to a shift in priorities for the Integrated Resource Center early in the fiscal year, its focus on the Healthcare Industry was changed to Entrepreneurial Development. As a result,this objective will not be met. However, the department continues to participate as time and resources allow, particularly through the Hawaii Island Rural Health Association. Final Status Report on Program Objectives for FY 2015-16 14 RESEARCH & DEVELOPMENT INTEGRATED RESOURCE CENTER b) Increase awareness and/or access to healthcare services: • Develop,promote and support public-private efforts to increase access to healthcare,by providing technical assistance to at least four programs by June 2016. While the Integrated Resource Center has changed its program focus, work continues on supporting any public-private effort to increase access to healthcare. The Integrated Resource Center staff participates on the Hawaii Island Rural Healthcare Association, and provided in-depth technical assistance to a private-sector entrepreneur looking at innovative business models that can quickly increase the number of healthcare providers. • Fund three healthcare industry projects aligned with the program goal to increase access to healthcare by in the areas of behavioral healthcare, innovative healthcare service delivery models, and non-emergency healthcare transportation system development. o Provided $11,000 to the Hospice of Hilo to conduct a capacity building project for its Hawaii Palliative Care Center. This project launched a comprehensive public education campaign to positively shift how people in East Hawaii choose to be cared for when seriously ill, leading to more patients accessing palliative care which is a new branch of medical practice, and reduced suffering among the seriously-ill population. o Provided$25,000 to the Ka`u Rural Health Community Association, Inc., to establish a unique pilot "Community Health Worker" education program in the Ka`u Rural Health Academy. This project increases local access to health care and has opened new career opportunities for residents of Ka`u. o Provided $25,000 to Community First,Inc. for its Regional Health Improvement Collaborative(RHIC). The RHIC provides a neutral forum for stakeholders in the community to work together to address the issues and opportunities affecting health, healthcare services, and healthcare costs in the East Hawaii community. The RHIC explores innovative ways to restructure the healthcare system in East Hawaii with fundamental changes in payment models, information integration, and care coordination. RHIC stakeholders include Final Status Report on Program Objectives for FY 2015-16 15 RESEARCH & DEVELOPMENT INTEGRATED RESOURCE CENTER representatives of the Hawaii Healthcare System Corporation, East Hawaii IPA,HMSA, employer groups and community members. o A$25,000 grant award to Five Mountains Hawaii for its Kipuka o ke Ola (KOKO) program, helped KOKO onboard a physician dual board certified in pediatrics and psychiatry to provide services to over 600 primarily native Hawaiian,low-income, and Medicaid/Medicare- insured patients. Without KOKO's unique blend of Psychological and Psychiatric Services, Primary Care Services, and Traditional Indigenous Healing Services, many of these patients' only healthcare resource is the hospital emergency room. Managed three District Contingency Fund Grants: • $2,500 to Kokolulu Farm and Cancer Retreats,Inc. for a three day healing workshop. • $35,000 to West Hawai`i Community Health Center,Inc.,to furnish its new Kealakehe Medical Site. • $10,000 to the Puna Community Medical Center to obtain new diagnostic equipment, provide continuing medical education for providers, assist with new provider credentialing expenses, and to support a prescription voucher program. • Maintain and update the Department's Healthcare Webpage. An informational web page containing links to data sources and reports was created and posted. This site was decommissioned following a shift in focus within the department and within the Integrated Resource Center in particular. Final Status Report on Program Objectives for FY 2015-16 16 RESEARCH & DEVELOPMENT FILM 1. Build the reputation of Hawai`i Island locally, nationally, and internationally as a uniquely outstanding location for media production: a. Maintain a comprehensive and up-to-date directory of media industry contacts and local production resources. Updated various resource linked networks, including but not limited to crew directory, support and resource services. Revisited and crafted new layout for the County of Hawaii Film permit process. Launched new film office website with updated, searchable directory of local production resources. b. Create and deliver a quarterly newsletter, marketing, or communications piece to share production related information to industry database. An article for HV&T magazine was drafted and published involving Hawaii Island film and scouting. Database is being created using industry contact information submitted through new film office website. Regular updates on production related information is being posted in the "News" feature on the new website. c. Maintain a social media presence for promotion and networking. A new,branded social media presence was launched on Facebook,Twitter, Instagram and Linkedln. Film related activities were shared on these platforms on a regular basis. "Likes," "follows" and interactions have continued to grow across all social media platforms. d. Schedule at least two meetings per month with experts in the industry to explore ways to raise the profile of the island and attract additional production. Scheduled and met with numerous experts in the film industry, showcasing our island's unique attractions on a monthly basis. Examples include meetingswith key production staff of the Dreamworks film "Kung Fu Panda 3" and the Walt Disney film "Zootopia." e. Update existing photo albums of local locations and create at least ten new albums of location photos. Updated and organized more than 90 locations on old website for transition to location search platform on new website.New website also includes four location highlight short films. Ongoing updates continue in order to create an accurate location digital directory. Final Status Report on Program Objectives for FY 2015-16 17 RESEARCH & DEVELOPMENT FILM f. Attend at least two events to romote production on Hawai`i Island. p • Participated in the Mayor's Creative Industries Task Force Whiteboard Event wherein numerous industry stakeholders and experts were present to discuss efforts to position Hawaii Island as a premier film and transmedia production and post-production destination. • Represented the County at the GVS "Hawai`i is Connected" event in Los Angeles at Warner Brothers wherein a demonstration was made on the use of private fiber connecting Kona, Honolulu, Los Angeles and London to further encourage production for Hawaii. • Film Office representative attended the Association of Film Commissioners International(AFCI)Locations& Global Finance Show in April 2016. 2. Empower local emerging media makers to pursue their passion and produce their products right here at home: a. Support the GVS Transmedia Accelerator to help local media businesses develop their projects and market them to the world. Worked collaboratively with GVS on various projects, including but not limited to the revision of the County Film web page,which was successfully launched. b. By June 2016, increase local productions by 40% from FY 2013-14. Continued efforts were made to increase local productions, and much traction has been seen through networking opportunities, the news website, and targeting social media presence. 3. Engage the local media community and other Research&Development program areas to best support productions: a. Collaborate with the Film Offices of the Hawaiian Islands (FOHI),the Hawai`i Film and Entertainment Board(HFEB),the Hawai`i International Film Association(HIFA),the Association of Film Commissioners International (AFCI),the Big Island Visitors Bureau(BIVB), Hawai`i Island Chambers of Commerce, etc. to participate in and support efforts to provide support programs and initiatives consistent with the direction outlined and supported by the key statewide industry film groups. Final Status Report on Program Objectives for FY 2015-16 18 RESEARCH & DEVELOPMENT FILM Collaborated with the Big Island Visitors Bureau (BIVB) and the Film Offices of the Hawaiian Islands (FOHI) in updating our collective efforts to promote the Film industry on Hawaii Island. b. Support services to 80 productions in partnership with other R&D program areas. The County of Hawaii issued permits for 85 productions in FY 2015-16, accounting for an estimated$2 million in spending. Although these numbers do not include productions that did not require a County permit but shot on State or private land,the FY 2015-16 production permits indicate that approximately 176 local hires were made. c. Facilitate and/or participate in four scouting tours or meetings with location scouts, producers, studio executives, or independent filmmakers. Facilitated and participated in sixteen location scouts island-wide. d. Provide four presentations to local high schools or colleges, businesses or community groups to share information about the production industry on this island. Met with the School of Digital Filmmaking class at the University of the Nations in Kona. e. Support and/or attend four film festivals, conferences, or trade shows to promote our own location production capabilities and provide network opportunities for filmmakers. • Represented the County at the GVS "Hawai`i is Connected" event in Los Angeles at Warner Brothers wherein a demonstration was made on the use of private fiber connecting Kona,Honolulu,Los Angeles and London to further encourage production for Hawaii. • Film Office representative attended the Association of Film Commissioners International(AFCI)Locations& Global Finance Show in April. • Attended the 2016 Big Island Film Festival. Final Status Report on Program Objectives for FY 2015-16 19 This page intentionally left blank 23 HIGHWAY FUND • PUBLIC WORKS TRAFFIC DIVISION Existing Maintenance Signals & Streetlights 1. Maintain 5% or less signal light failure rate. o Performance measurement: actual against 5% goal. • Actual: 0.02% failure rate or 99.98% operational. 2. Improve uponstreet light failure rate of 30%. o Performance measurement: actual against 30% goal. • Actual: 4% failure rate on reported street lights or 96% operational. Traffic Signs & Markings 1. Restripe or install 250 line miles per year(total of 1,000 line miles over 4 year maintenance cycle)to address retro reflectivity. o Performance measurement: actual against 250 line miles per year goal. • Actual: 151 of 125 miles striped or 120%. 2. Fabricate 3,150 signs for sign retro reflectivity maintenance program. o Performance measurement: actual against 3,150 signs fabricated per year goal. • Actual: 931 of 1,575 signs fabricated or 59%. 3. Maintain or install 2,900 signs for retro reflectivity maintenance program. o Performance measurement: actual against 2,900 signs maintained or installed per year goal. • Actual: 1,155 of 1,450 signs replaced or installed or 80%. Improvements Signals & Streetlights 1. Connect 15 signals per year to Traffic Command Center. o Performance measurement: actual against 15 signals installs per year. • Actual: seven new intersections connected. 2. Convert 1,500 LPS units per year with LED lightings (total of approx. 9,600 lights). o Performance measurement: actual against 1,500 unit goal. • Actual: 3,000 units this year. Six Month Progress Report on Program Objectives for FY 2016-17 1 PUBLIC WORKS TRAFFIC DIVISION 3. Upgrade five crosswalks per year. o Performance measurement: actual against five crosswalks per year goal. • Actual: 0 total. Six month goal was not met due to one crosswalk being under construction and the others are in the planning and design stages. Safety 1. Investigate and process complaints and requests (not including projects)within 30 calendar days. o Performance Measurement: 100%completion. • Actual: 44 out of 55 or 80% Six Month Progress Report on Program Objectives for FY 2016-17 2 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION 1. Continue island-wide in-house resurfacing program and resurface a total of 20 miles. For July to December 2016,we resurfaced 14.80 miles* of various County roads: Resurfaced Shoulders 1. South Hilo 3.50 miles 2. North Hilo/Hamakua 3. North/South Kohala 6.00 miles 4. North/South Kona 2.10 miles 5. Ka`u 2.00 miles 6. Puna 1.20 miles *Includes Roads In Limbo and shoulder improvements 2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total)per operator/equipment per workday and the goal of a five-week cycle per district. For July to December 2016, our grass cutting cycles were completed as follows: South Hilo 3 to 6 weeks North Hilo/Hamakua 3 to 6 weeks North/South Kohala 3 to 6 weeks North/South Kona 3 to 6 weeks Ka`u 5 to 6 weeks Puna 2 to 6 weeks Six Month Progress Report on Program Objectives for FY 2016-17 3 This page intentionally left blank PUBLIC WORKS TRAFFIC DIVISION Existing Maintenance Signals & Streetlights 1. Maintain 5% or less signal light failure rate. o Performance measurement: actual against 5% goal. Actual: 0.005% failure rate or 99.995%'operational. 2. Improve upon street light failure rate of 30%. o Performance measurement: actual against 30% goal. Actual: 5.3% failure rate on reported street lights or 94.7% operational. Traffic Signs & Markings 1. Restripe or install 250 line miles per year(total of 1,000 line miles over 4 year maintenance cycle)to address retro reflectivity. o Performance measurement: actual against 250 line miles per year goal. Actual: 123 of 250 miles striped or 49%. 2. Fabricate 3,150 signs for sign retro reflectivity maintenance program. o Performance measurement: actual against 3,150 signs fabricated per year goal. Actual: 2,832 of 3,150 signs fabricated or 90%. 3. Maintain or install 2,900 signs for retro reflectivity maintenance program. o Performance measurement: actual against 2,900 signs maintained or installed per year goal. Actual: 3,029 of 2,900 signs replaced or installed or 104%. Improvements - Signals & Streetlights 1. Connect 15 signals per year to Traffic Command Center. o Performance measurement: actual against 15 signals installs per year. Actual: 18 new intersections connected. Final Status Report on Program Objectives for FY 2015-16 1 PUBLIC WORKS TRAFFIC DNISION 2. Convert 3,000 LPS units per year with LED lightings (total of approx. 9,600 lights). o Performance measurement: actual against 3,000 unit goal. Actual: 5,229 units this year. 3. Upgrade five crosswalks per year. o Performance measurement: actual against five crosswalks per year goal. Actual: one total. Annual goal was not met due to one crosswalk being under construction and the others are in the planning and design stages. Safety 1. Investigate and process complaints and requests (not including projects) within 30 calendar days. o Performance Measurement: 100% completion. Actual: 107 out of 123 or 87% 2. Transportation Asset Management Program o Acquire new photo log every two years of all public roadways in Hawaii County, a full traffic sign inventory of all County owned/maintained signs, and road ratings of all County owned/maintained roads. Performance measurement: 100% completion. Actual: 100%. Photo log project completed. o Update GIS (Geographic Information System) inventory management to include annual goals for signs at 4,800 each and striping 250 line miles. Performance measurement: 100% completion. Actual: 100%. GIS system update complete. • Final Status Report on Program Objectives for FY 2015-16 2 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION 1. Continue island-wide in-house resurfacing program and resurface a total of 20 miles. For July 2015 to June 2016,we resurfaced 23.70 miles* of various County roads: Resurfaced Shoulders 1. South Hilo 3.60 miles 2.60 miles 2. North Hilo/Hamakua 1.00 miles 3. North/South Kohala 2.20 miles 6.00 miles 4. North/South Kona 1.00 miles 2.20 miles 5. Ka`n 2.10 miles 6. Puna 3.00 miles *Includes Roads In Limbo and shoulder improvements 2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total)per operator/equipment per workday and the goal of a five-week cycle per district. For July 2015 to June 2016, our grass cutting cycles were completed as follows: South Hilo three to six weeks North Hilo/Hamakua three to six weeks North/South Kohala three to six weeks North/South Kona three to six weeks Ka`n five to six weeks Puna two to six weeks Final Status Report on Program Objectives for FY 2015-16 3 This page intentionally left blank 2 q SEWER FUND ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION 1. Continue repairs to the Hilo Wastewater Treatment Plant(WWTP) Outfall. Upon contract execution, outfall repair work began in October 2016. Due to ocean conditions typical of the winter season, unsafe work conditions prevailed which interfered with the work progress. DEM/WWD is requesting an extension of the project completion date from the EPA. 2. Start construction upgrade of the Pua Sewage Pump Station(SPS). Replacement of pumps, drives and control systems is currently at 20% design. 3. Initiate design of Pua Force Main pressure surge mitigation efforts. To determine mitigative solution, it was necessary to perform a hydraulic transient analysis. The analysis was conducted by a design consultant hired to assist with solving the pressure surge problem. 4. Continue efforts on replacement of the Papa`ikou and Kula`imano dewatering systems. A consultant contract to design a dewatering system and to replace an aging and obsolete barminutor at both wastewater treatment facilities is undergoing review and approval by the County. 5. Continue towards construction of the Nd'alehu Large Capacity Cesspool (LCC) Replacement project. Prior to progressing ahead with the proposed design of the conceptual wastewater treatment and disposal facility to replace the LCC's serving the Naalehu Community,the WWD conducted a public meeting with the Naalehu Community. Due to the number and types of comments heard regarding the proposed land selection and the treatment technology, additional public meetings and community input are likely necessary prior to progressing further on the design. • 6. Continue conceptual planning of the Pahala LCC Replacement Project. The WWD has identified possible land for a wastewater treatment and disposal facility to replace the LCC's serving the Pahala Community. Further evaluation is needed to confirm the possibility. Six Month Progress Report on Program Objectives for FY 2016-17 1 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION 7. Continue construction of the Kealakehe Sludge Removal and Aeration Upgrade Project. Construction progress continues. Project completion is estimated in early to mid-2017. 8. Complete design of the Lono Kona Sewer Improvement District Project and initiate construction. The preliminary design phase of the consultant's design contract is near completion. The final design phase will begin upon approval of the preliminary design. 9. Continue construction of the North Kona Sewer and Reuse project in conjunction with the State DOT's Queen Ka`ahumanu Highway Widening Project—Phase 2. Installation of sewer and reuse lines continues. 10. Implement sewer rate-increase to adequately support Wastewater facilities including sewer mains, sewage pump stations and wastewater treatment plants. The Department is working with a consultant by supplying wastewater information to formulate a proposed sewer rate increase. 11. Complete pre-design for establishment of an effluent reuse system to service Maka`eo (Old Kona Airport) as well as provisions for nutrient removal for effluent which is required to be discharged. A Consultant contract for pre-design work was executed in July 2016. Six Month Progress Report on Program Objectives for FY 2016-17 2 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION 1. Continue repairs to•the Hilo Wastewater Treatment Plant(WWTP) Outfall. Following a number of permit application re-submittals at the request of the responsible agencies,the State Department of Health issued the Section 401 Water Quality Certification Permit on December 3,2015. The U.S.Department of Army Section 404 Nationwide Permit was received on January 28,2016. A construction contract for repairs to the outfall has been put out to bid with bids opening on July 14,2016. Work is expected to commence in November 2016 following coral relocation. 2. Continue efforts on upgrade of the Pua Sewage Pump Station(SPS) and Force Main. Project is at 80% design. Construction work is estimated to begin sometime in 2°d quarter of 2017. 3. Continue efforts on replacement of the Papa'ikou and Kula'imano Dewatering Systems. An executed design contract and commencement of design work is anticipated before the end of 2017. 4. Continue towards construction of the Na`alehu Large Capacity Cesspool (LCC) Replacement project. Due to community input pertaining to land selection for the treatment system and the need to carry out the National Historic Preservation Act Section 106 review process, completion of the design phase began previously is expected to be delayed. Installation of both collection and treatment system can begin after the environmental procedural requirements have been satisfied. 5. Initiate design of the Pahala LCC Replacement Project. Project(collection system and treatment/disposal facility) in the pre-design phase. Due to prior determination that the intended site should not be utilized due to the potential of encountering large lava tubes containing archaeological remains, the Wastewater Division will search for alternate land. Final Status Report on Program Objectives for FY 2015-16 1 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION • ADMINISTRATION 6. Continue construction of the Kealakehe Sludge Removal and Aeration Upgrade Project. Construction in progress. 7. Initiate design of the Lono Kona Sewer Improvement District Project. A consultant contract for planning and design had been executed. Work on the preliminary design phase has begun. 8. Continue construction of the North Kona Sewer and Reuse project in conjunction with the State DOT's Queen Ka'ahumanu Highway Widening Project—Phase 2. Construction in progress. 9. Implement Sewer Rate Increase to adequately support Wastewater facilities including sewer mains, sewage pump stations and wastewater treatment plants. Anticipated implementation has been re-scheduled to sometime in year 2017. 10. Initiate Pre-design for establishment of an Effluent Reuse system to service Maka`eo (Old Kona Airport). A consultant was selected and a contract is being executed for planning and design. The contract is expected to be fully executed with a Notice to Proceed in July 2016. Final Status Report on Program Objectives for FY 2015-16 2 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS 1. Strive for acceptable ratings from Department of Health during inspections of the wastewater treatment facilities by exercising proper plant process control, health and safety procedures and laboratory quality control. There were no DOH inspections performed during this period. 2. Continue to implement an inflow and infiltration(I/I)program for the Hilo Sewer System in order to reduce influent flow to the Hilo WWTP. Mitigation of I/I conditions has continued. 3. Continue to implement an inflow and infiltration(I/I) program for the Kona Sewer System in order to reduce chloride concentrations as the WWD Administration continues to establish an effluent reuse program in Kona. • Mitigation of I/I conditions has continued. Final Status Report on Program Objectives for FY 2015-16 3 I 1 This page intentionally left blank 25 CEMETERY FUND O PARKS & RECREATION CEMETERY FUN D 1. Conduct maintenance and repair activities. Conducted maintenance through the mosquito abatement program. Six Month Progress Report on Program Objectives for FY 2016-17 1 0 • This page intentionally left blank a o PARKS & RECREATION CEMETERY FUND 1. Conduct maintenance and repair activities. Conducted maintenance. • Final Status Report on Program Objectives for FY 2015-16 1 This page intentionally left blank 2O) BIKEIYAY FUND PARKS & RECREATION BIKEWAY FUND 1. Conduct one recreational bike activity in each of 5 recreational districts by June 30, 2017. No bike activity was conducted during July to December 2016. Six Month Progress Report on Program Objectives for FY 2016-17 1 This page intentionally left blank I - PARKS & RECREATION BIKEWAY FUND 1. Conduct one recreational bike activity in each of five recreational districts by June 30, 2016. 7/1/15 S. Kohala-Youth Bike Program at 2015 Waimea Community Center Summer Fun program in partnership with P.A.T.H. (Peoples Advocacy for Trails Hawaii). 7/9/15 Hamakua-Youth Bike Program at 2015 Papa'aloa Gym Summer Fun program in partnership with P.A.T.H. (Peoples Advocacy for Trails Hawaii). 7/15/15 Hamakua -Youth Bike Program at 2015 Honoka`a Gym Summer Fun program in partnership with P.A.T.H. (Peoples Advocacy for Trails Hawai`i). Final Status Report on Program Objectives for FY 2015-16 1 This page intentionally left blank BEAUTWICATION FUND PUBLIC WORKS BEAUTIFICATION FUND 1. To maintain several median strips in Kailua-Kona. Community associations have been maintaining median strips in Kailua-Kona. Due to the high amount of medians,the County is working with these associations to decide which medians we can assist with. Currently,we are looking into Henry Street. 2. To control roadside trash by providing refuse containers and pick-up. Highway Maintenance Division continued trash collection services for Downtown Hilo and Kailua Village Business Improvement District receptacles in addition to trash pick-up on Banyan Drive in Hilo and Kainaliu,Ane Keohokalole Highway and Ali'i Drive in Kona, as part of the Division's Roadside Maintenance Program. When requested by volunteer groups,the Districts provide trash bags for the volunteer's use during their trash pick-up projects at other County roadsides. 3. To maintain and provide new plantings along highways, roadways and County facilities visible along highways and roadways to create green aesthetically pleasing landscape. The Department of Parks and Recreation is in discussion with community groups to provide new plantings through community service projects. Six Month Progress Report on Program Objectives for FY 2016-17 1 This page intentionally left blank PUBLIC WORKS BEAUTIFICATION FUND 1. Continue to initiate two roadside planting projects every year. A beautification project took place along the roadside at Reed's Bay in Hilo and Ane Keohokalole Highway in Kona. 2. Continue to plant or replant a minimum of 10 trees each year. A total of five Milo Trees were planted as part of roadside beautification project at Reed's Bay. • 3. Enhance and continue the existing Litter Pick-up along County Roads Program with the Highways Division of the Department of Public Works. Highway Maintenance Division continued trash collection services for Downtown Hilo and Kailua Village Business Improvement District receptacles in addition to trash pick-up as part of the Division's Roadside Maintenance Program. During the year,Banyan Drive in Hilo and Ane Keohokalole Highway in Kona were added as beautification areas. When requested by volunteer groups,the Districts provide trash bags for the volunteer's use during their trash pick-up projects at other County roadsides. Final Status Report on Program Objectives for FY 2015-16 1 This page intentionally left blank 26 VEHICLE DISPOSAL FUND ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND 1. Coordinate removal from public access roadways those vehicles classified as abandoned/derelict. Received 505 vehicle incident reports forwarded from the County Police Department, of which 81 vehicles could not be found at reported locations. A total of 350 vehicles were towed to a salvage facility or impounded as necessary. 230 vehicles were removed from West Hawaii, and 120 vehicles were removed from East Hawaii. There were 74 vehicle incident reports received which were either duplicates, on private property or towed by a private tow company. 2. Monitor the program and contracts to ensure that all derelict/abandoned vehicles are being processed and recycled in compliance with Department of Health requirements. All vehicles were taken to salvage facilities that are permitted by DOH. No violations have been reported for these facilities. 3. Begin remediation of the former Kona scrap metal yard to provide for proper closure of the site. Work plan was approved by DOH. Work was put out for bid and is awaiting award. Work is expected to begin by April 2017. Six Month Progress Report on Program Objectives for FY 2016-17 1 This page intentionally left blank ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND 1. Coordinate removal from public access roadways those vehicles classified as abandoned/derelict. Received 841 vehicle incident reports forwarded from the County Police Department, of which 211 vehicles could not be found at reported locations. A total of 630 vehicles were towed to a salvage facility or impounded as necessary. 401 vehicles were removed from West Hawaii, and 229 vehicles were removed from East Hawaii. 2. Monitor the program and contracts to ensure that all derelict/abandoned vehicles are being processed and recycled in compliance with Department of Health requirements. All vehicles were taken to salvage facilities that are permitted by DOH. No violations have been reported for these facilities. 3. Begin remediation of the former Kona scrap metal yard to provide for proper closure of the site. Environmental Assessment for this site was completed and consultant is finalizing bidding documents and drawing for this project. We are expecting to have this project out for bid by January of 2017. Final Status Report on Program Objectives for FY 2015-16 1 This page intentionally left blank i SO11D WASTE FUND ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 1. Implement proposed actions identified in the Update to the Integrated Solid Waste Management Plan for the County of Hawai`i. The 2009 Integrated Resources and Solid Waste Management Plan identified three major alternatives for solid waste management in the County: a.) Implement a series of programs to reduce the volume of waste entering the landfills: i) Implemented a new organics management contract which will allow for the construction of a compost facility as well as the production of treated mulch that will be free of invasive species. ii) Hosted field trips of the solid waste facilities and sponsored various events around the island to educate and promote recycling. iii) Updated several convenience center permits with State of Hawaii DOH. b.) Make improvements to existing infrastructure to accommodate new waste reduction programs: Solicited bids for improvements at the Hilo Landfill to allow for a reuse area that will allow for the diversion of usable materials away from the landfill. c.) Conduct more in-depth evaluations of two options to address the need for long term capacity for residuals needing disposal. i) The Division is purchasing the necessary equipment that is needed to haul refuse from East Hawaii to the West Hawaii Sanitary Landfill. The Division is also in the process of evaluating equipment that could be implemented within the East Hawai'i Sort Station which would allow for improved diversion of materials away from the landfill. The Division is now into the final stages of filling the South Hilo Sanitary Landfill. 2. Continue repairs and enhancement services at all County transfer stations. The Division is in the process of issuing a design build request for construction of a facility in War ohinu. The Division has begun the development of the Oceanview Convenience Center. The first item will be for the update of the Traffic study that was done as part of EIS. 3. Fleet Maintenance - continue a daily maintenance checklist and recurring replacement schedule on our heavy equipment based on age and repair costs. Six Month Progress Report on Program Objectives for FY 2016-17 1 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Division Staff traveled island wide to discuss the truck/vehicle inspection sheet that is being utilized to allow for timely repairs to equipment. This has allowed for better tracking of repair items that are needed and helps to keep our vehicles in compliance with DOT regulations. The County is continuing to utilize a vendor that provides limited night maintenance service for the truck tractors and the compactor trucks on an "as needed" basis. Repair work is performed through the Automotive Division of the Department of Public Works when staff is available. Otherwise, it is contracted out to local vendors. The Solid Waste Division (SWD) is responsible for operating and maintaining two active landfills, one refuse sorting facility, twenty-two transfer stations, three base yards and two inactive landfills in addition to performing island-wide transportation of municipal solid waste 362 days a year. Emergency repairs are being performed through the Automotive Division when space and staff are available. Upon recommendation from the Automotive Division, emergency repairs are contracted out. 4. Comply with Department of Health Chapter 58.1 Hawai`i Administrative Rules to ban or require source separation of green waste from entering County disposal facilities. A Contract was signed for the construction of a compost facility at the SHSL and for a receiving facility at the WHSL. The Contractor will also be responsible for making compost and treated mulch. This is a ten year contract which will allow the County to begin accepting additional materials such as food waste and contaminated paper. 5. Expand the Counties green waste collection to additional Transfer Stations Island-wide. The SWD has taken delivery for the 40 cubic yard collection bins that are being used for the collection of green waste at the Volcano and Waimea Transfer Stations. Permit modification were approved by DOH for this expanded service. The Division intends to add additional green waste collection sites in FY 2017-18. Six Month Progress Report on Program Objectives for FY 2016-17 2 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 6. Communicate with tire vendors island-wide regarding the Counties ban on disposal of tires within solid waste facilities. A professional service selection has taken place for assistance,with this service. The Contractor will be responsible for developing a communication program that will be used for all of the tire vendors island-wide. This program is designed to make the vendors aware of their responsibilities in accepting used tires after they have sold new tires. The Division expects to make an award for this contract in the coming months. 7. Continue post-closure maintenance and monitoring of Kailua and old Waimea landfills. The County continues to contract services to provide quarterly monitoring, limited maintenance and subsurface fire suppression activities at the Kailua and the Waimea Landfills. The remedial action plan to address the ongoing subsurface fires at the closed Kailua Landfill, as well as to insure compliance with DOH/US EPA regulations, has been approved by the State Department of Health (DOH). A continuing effort has been made at the Kailua Landfill site to add a significant quantity of soil materials to the various sinkholes and problematic areas of the site. It appears that progress is being made with this approach to the ongoing landfill fire issue. The Division was able to get DOH approval for the reduction of monitoring for the Closed Waimea Landfill Site. Monitoring is now done by Division personnel and is kept on file. 8. Expand recycling education, glass recycling, e-waste collections and household hazardous waste collections. a) Recycling Education Program—Public education efforts have continued to increase awareness of the 2-bin recycling program at most transfer stations. b) The HI-5 Program continues to offer HI-5 recycling bins for use at community and special events. The Department also encourages businesses and community groups to start recycling initiatives and provides information to those interested in establishing new recycling ventures on-island. c) The Department also sets up display booths at various community events to promote recycling and to educate the public on recycling opportunities and how they affect our environment. Six Month Progress Report on Program Objectives for FY 2016-17 3 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND d) Glass Recycling-Non HI-5 glass bins have been operating at 19 of the island's 22 transfer stations/convenience centers. e) E-Waste Program -Residential e-waste collections continue at four of the County transfer stations. Events are held at the Wai`ohinu,Waimea, Kealakehe and Hilo Transfer Stations on a rotating basis. One privately operated e-waste collection location was established through a bid that was put out by the Division. This allows for the daily collection of both residential and commercial e-waste.A new bid will be put out to for a contractor to remove a-waste from the County facilities. f). Household Hazardous Waste (1I1IW)Program—During the first six months of FY 2016-17 two HHW collection events have been held, one in Hilo and one in Kealakehe. g) Reuse - reuse centers continue to operate at the Kea'au, Kealakehe,Keauhou, Pahoa & Waimea Recycling& Transfer Stations. The Bid for improvements for a new Hilo site at Transfer Stations went out and is now awaiting award. h) Mixed Recyclables -mixed recyclables collection and diversion is available at nineteen of our twenty-two transfer stations/convenience centers. Segregated paper recycling(mainly separate cardboard bins) are located at the Hilo, Kea'au and Kealakehe transfer stations. A new contract for this service was signed with Business Service Hawai'i. i) The County Recycling website is continually updated and maintained in order to increase the methods by which the public can access convenient 24 hour up- to-date information about recycling on the Big Island..The website, www.hawaiizerowaste.org,provides the public with detailed information on the Department's SWD and County-sponsored recycling programs as well as other relevant recycling events and information. j) Other Recycling Programs: The Department is working on the Do-It-Yourself Used Motor Oil(UMO) Recycling Program and intend to contract with a vendor that will pick up the oil from the participating drop-off vendors. The State notified the County that there is no longer funding for this program. The UMO program is being funded by the County. Six Month Progress Report on Program Objectives for FY 2016-17 4 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 9. Support the State DOH HI-5 programs and redemption centers for the public. There are currently 21 certified redemption center(CRC) locations on Hawaii Island which include 20 permanent sites and one mobile site. HMP Inc., dba Business Services Hawaii,is currently operating redemption centers at eight of the County's rural transfer stations. Atlas Recycling LLC is operating at four. In addition,Atlas Recycling LLC offers redemption services at six permanent locations. HMP Inc.,dba Business Services Hawaii, also operates two permanent locations. Mr. K's Recycling and Redemption operates one permanent redemption center. a) County HI-5 recycling staff conduct regular compliance inspections at all CRCs. Inspection reports are filed with DOH on a monthly basis. b) County HI-5 recycling staff also conducts regular retail inspections for retailer compliance with the HI-5 Bottle Bill law. Monthly inspection reports are filed with DOH. D Six Month Progress Report on Program Objectives for FY 2016-17 5 This page intentionally left blank ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 1. Implement proposed actions identified in the Update to the Integrated Solid Waste Management Plan for the County of Hawai`i. The 2009 Integrated Resources and Solid Waste Management Plan identified three major alternatives for solid waste management in the County: a.) Implement a series of programs to reduce the volume of waste entering the landfills: i) Solicited new bids for scrap metal,white goods, and propane tanks. ii) Hosted field trips of the solid waste facilities and sponsored various events around the island to educate and promote recycling. iii) Updated our permits with State of Hawaii DOH which includes additional materials which will be recycled at many of the Transfer Stations. iv) Certified Redemption Centers were added at the Oceanview and Volcano Transfer Stations. v) Added greenwaste drop off service at the Waimea and Volcano Transfer Stations. vi) Finalized a contract to construct a compost facility and implement a full scale organics diversion program for the entire County. vii)A Notice of Authorization (NOA) system was implemented for both landfills which limits the amount of Construction/Demolition.waste that enters the South Hilo Sanitary Landfill. b.) Make improvements to existing infrastructure to accommodate new waste reduction programs: i) Construction of both Volcano and Glenwood Transfer Stations was completed. ii) Purchased bins for the implementation of greenwaste collection at the Volcano and Waimea Transfer Stations. c.) Conduct more in-depth evaluations of two options to address the need for long term capacity for residuals needing disposal. i) The Division is procuring additional equipment that can be utilized for hauling refuse to the West Hawai'i Sanitary Landfill and then will haul processed greenwaste back to the East Hawai`i Organics Facility. ii) A contract with a consultant is being finalized to begin developing a closure plan for the South Hilo Sanitary Landfill. Final Status Report on Program Objectives for FY 2015-16 1 • ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 2. Continue repairs and enhancement services at all County transfer stations. a) Repairs and enhancements to the Glenwood Transfer Station were completed. Bidding documents are being finalized for a project that will make improvements to the War ohinu Transfer Station. b) Preparations are being made to conduct surveying at the site which was purchased for a Hawaiian Ocean View Estates Transfer Station. Once surveying is complete the Division will issue a design build procurement to construct a new transfer station at this site. 3. Fleet Maintenance - Continue a daily maintenance checklist and recurring replacement schedule on our heavy equipment based on age and repair costs. a) The County renewed a contract to utilize a vendor to provide limited night maintenance service for the truck tractors and the compactor trucks on an "as needed" basis. Repair work is performed through the Automotive Division of the Department of Public Works when staff is available. Otherwise, it is contracted out to local vendors. b) The Solid Waste Division (SWD) is responsible for operating and maintaining two active landfills, one refuse sorting facility, twenty-two transfer stations,three base yards and two inactive landfills in addition to performing island-wide transportation of municipal solid waste 362 days a year. c) Emergency repairs are being performed through the Automotive Division when space and staff are available. Upon recommendation from the Automotive Division, emergency repairs are contracted out. d) Several truck tractors as well as pickup trucks were ordered to replace many of our older/high mileage/high repair cost vehicles. 4. Comply with Department of Health Chapter 58.1 Hawai`i Administrative Rules to ban or require source separation of green waste from entering County disposal facilities. Final Status Report on Program Objectives for FY 2015-16 2 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND A new Request for Proposals (RFP 3298)was issued for an organics contract and a Notice to Proceed (NTP)was issued for services to begin July 1,2016. This will be a ten year contract which will provide for enhanced mulching and will allow the County to begin accepting additional materials such as food waste and contaminated paper when the composting facility is constructed in 2018. The contractor,Hawaiian Earth Recycling,LLC,is responsible for the design, permitting, construction and testing of the compost facilities. The Division implemented additional green waste collection sites at the Volcano and Waimea Transfer Stations. 5. Expand the Counties green waste collection to additional Transfer Stations Island wide. The Division implemented additional green waste collection sites at the Volcano and Waimea Transfer Stations. The Division will order additional containerswhich will be used for collection green waste at additional stations around the County. 6. Communicate with tire vendors island-wide regarding the Counties ban on disposal of tires within solid waste facilities. A professional service selection has taken place for assistance with this service. The Contractor will be responsible for developing a communication program that will be used for all of the tire vendors island-wide. This program is designed to make the vendors aware of their responsibilities in accepting used tires after they have sold new tires. 7. Continue post-closure maintenance and monitoring of Kailua and old Waimea landfills. The County continues to contract services to provide quarterly monitoring at the Kailua Landfills. Approval was given by State Department of Health (DOH) to conduct monitoring for the closed Waimea landfill on a more limited basis. The remedial action plan to address the ongoing subsurface fires at the closed Kailua Landfill,as well as to insure compliance with DOH/US EPA regulations, has been approved by the State Department of Health (DOH). A continuing effort has been made at the Kailua Landfill site to add a significant quantity of soil materials to the various sinkholes and problematic areas of the site. It appears that progress is being made with this approach to the ongoing landfill fire issue. Small contracts are being utilized to perform this work on an as needed basis. Final Status Report on Program Objectives for FY 2015-16 3 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 8. Expand recycling education, glass recycling, e-waste collections and household hazardous waste collections. a) Recycling Education Program—Public education efforts have continued to awareness of the 2-bin recycling program increase y g at most transfer stations. b) The HI-5 Program continues to offer HI-5 recycling bins for use at community and special events. The Department also encourages businesses and community groups to start recycling initiatives and provides information to those interested in establishing new recycling ventures on-island. c) The Department also sets up display booths at various community events to promote recycling and to educate the public on recycling opportunities and how T they affect our environment. d) Glass Recycling-Non 11I-5 glass bins have been operating at nineteen of the island's twenty-two transfer stations/convenience centers. e) E-Waste Program - Residential e-waste collections continue at four of the County transfer stations as well as at a private collection site in Hilo which_is under contract with the County which allows for the daily collection of both residential and commercial e-waste. Events are held at the Wai`ohinu,Waimea, Kealakehe and Hilo Transfer Stations on a rotating basis. • f) Household Hazardous Waste (1111W) Program—During FY 2015-16 eight 1111W collection events have been held, three in Hilo,three in Kealakehe, one in Pahoa and one in Waimea. Two additional 1111W events, compared to previous year,were held due to the Dengue Fever outbreak and the desire to clear HHW from residential properties. g) Reuse - reuse centers continue to operate at the Kea'au,Kealakehe,Keauhou, Pahoa,Laupahoehoe& Waimea Recycling & Transfer Stations. We intend to open an additional reuse station at the Hilo Transfer Stations in the coming fiscal year. The County closed the Center in Hawi due to the current contractor choosing not to extend this service at the HAwi location. Final Status Report on Program Objectives for FY 2015-16 4 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND h) Mixed Recyclables - mixed recyclables collection and diversion is available at nineteen of our twenty-two transfer stations/convenience centers. Segregated paper recycling(mainly separate cardboard bins) are located at the Hilo,Kea'au and Kealakehe transfer stations. i) The County Recycling website is continually updated and maintained in order to increase the methods by which the public can access convenient 24 hour up- to-date information about recycling on the Big Island. The website, www.hawaiizerowaste.org, provides the public with detailed information on the Department's SWD and County-sponsored recycling programs as well as other relevant recycling events and information. j) Other Recycling Programs: The Department continues to offer its Do-It- Yourself Used Motor Oil (UMO)Recycling Program contracted with Recycle Hawaii and participating drop-off vendors. The State notified the County that there is no funding in FY 2016. The UMO program is will be funded by the County. 9. Support the State DOH HI5 programs and redemption centers for the public. There are currently twenty-one certified redemption center(CRC) locations on Hawaii Island which include twenty permanent sites and one mobile site. HMP Inc., dba Business Services Hawaii, is currently operating redemption centers at eight of the County's rural transfer stations. Atlas Recycling LLC is operating at four. In addition,Atlas Recycling LLC offers redemption services at six permanent locations. HMP Inc., dba Business Services Hawaii, also operates two permanent locations. Mr. K's Recycling and Redemption operates one permanent redemption center. a) County HI-5.recycling staff conduct regular compliance inspections at all CRCs. Inspection reports are filed with DOH on a monthly basis. b) County HI-5 recycling staff also conducts regular retail inspections for retailer compliance with the HI-5 Bottle Bill law. Monthly inspection reports are filed with DOH. • Final Status Report on Program Objectives for FY 2015-16 5 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 10. Provide for the proper closure of former Kona and Hilo scrap metal yards. The division has been finalizing the plans and specifications with our consultant for the remediation of the Hilo and Kailua scrap metal sites. A work plan was submitted to DOH and approval has been given for the remediation plan. The bid for the work at the Kailua Site is expected to go out in January 2017. Final Status Report on Program Objectives for FY 2015-16 6 GOLF COURSE FUND PARKS & RECREATION GOLF COURSE FUND tees and fairways at the Hilo Municipal 1. Improve,beautify and maintain the greens, y Golf Course by: a. aerating all golf course greens in October and May, weather permitting; Greens were aerated in October. b. verticut and de-thatch all greens in July, October, January, and April,weather permitting, or as needed; Greens have been verticut in July and September. We are planning on verticutting in February and April. c. controlling application of fertilizer and pesticide to greens, fairways and tees weekly, or as needed; I Fertilizers and pesticides have been applied on a monthly basis. d. controlling application of herbicide to greens,tees, stream beds, ditches and course boundaries weekly, or as needed; Herbicide has been applied on a weekly basis. e. daily mowing of greens; Tee tops are mowed weekly. f. mowing of tee tops every Thursday, weather permitting; Tee tops are mowed weekly. g. mowing of fairways Monday through Friday, weather pi ermitting; Fairways are mowed Monday through Friday. h. top dressing greens monthly, weather permitting; Greens have been top dressed monthly. i. rolling of greens on a weekly basis, or as needed. Greens have been rolled weekly. Six Month Progress Report on Program Objectives for FY 2016-17 1 PARKS & RECREATION GOLF COURSE FUND 2. Schedule and assign tee times for: a. individuals and groups on a daily basis; Tee times are scheduled on a daily basis. b. club tournaments every six months; Club tournaments have been scheduled for the entire year. c. larger fundraising tournaments on an annual basis. Targeting, but not limited to six fundraisers per fiscal year. Shot gun tournaments have been scheduled for the remainder of the fiscal year. 3. Schedule inspection and repairs of course structures, clubhouse facilities and maintenance warehouse during the months of July, October, January, and April. With the current construction going on,we have been inspecting everything on a daily basis. 4. Daily routine inspections and maintenance of equipment, course vehicles and safety equipment. Daily routine inspections have been don on a daily basis. 5. 100% of employees will be exposed to safety talks at least once per month. All employees are given a safety talk once per month, either as a group or individually. • Six Month Progress Report on Program Objectives for FY 2016-17 2 PARKS & RECREATION GOLF COURSE FUND 1. Improve,beautify and maintain the greens, tees and fairways at the Hilo Municipal Golf Course by: a. aerating all golf course greens in October and May, weather permitting; I . Greens were aerated twice during FY 2015-16 in the months of September and February. b. verticut and de-thatch all greens in July, October, January, and April, weather permitting, or as needed; Greens were verticut in July, October,January and April. We also added June. c. controlling application of fertilizer and pesticide to greens, fairways and tees weekly, or as needed; - i Fertilizers and pesticides have been applied as needed on a weekly basis. d. controlling application of herbicide to greens,tees, stream beds, ditches and course boundaries weekly, or as needed; Herbicides have been applied weekly as needed. li e. daily mowing of greens; Greens have been mowed daily. f. mowing of tee tops every Thursday, weather permitting; Tee tops have been mowed weekly. We have changed the specific day of the week pending the weather. g. mowing of fairways Monday through Friday, weather permitting; Fairways have been being mowed on a daily basis. h. top dressing greens monthly, weather permitting. Greens have been top dressed monthly. Final Status Report on Program Objectives for FY 2015-16 1 PARKS & RECREATION GOLF COURSE FUND i. rolling of greens on a weekly basis, or as needed. We have been rolling greens weekly. 2. Schedule and assign tee times for: a. individuals and groups on a daily basis; Individual tee times have been assigned daily. b. club tournaments every six months; Club Tournaments have been scheduled for the year. c. larger fundraising tournaments on an annual basis. Targeting, but not limited to six fundraisers per fiscal year. We currently have six large fundraising golf tournaments scheduled for this fiscal year. 3. Schedule inspection and repairs of course structures, clubhouse facilities and maintenance warehouse during the months of July, October, January, and April. Inspections have been done in July, October,January and April. 4. Daily routine inspections and maintenance of equipment, course vehicles and safety equipment. Inspection of maintenance equipment, course vehicles,,and safety equipment were done on a weekly basis. 5. 80% of the service surveys received by golfers will be satisfactory or better. No service surveys have been turned in. 6. 50% of all employees will have at least one training course. Employees have been offered training courses. Majority of the training has been golf industry related. Final Status Report on Program Objectives for FY 2015-16 2 PARKS & RECREATION GOLF COURSE FUND 7. 100% of employees will be exposed to safety talks at least once per month. Employees have been exposed to safety talks individually and in groups monthly. Final Status Report on Program Objectives for FY 2015-16 3 This page intentionally left blank GEOTHERMAL RELOCATION & COMMUNITY BENEFiTS FUND PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND The Geothermal Relocation and Community Benefits Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. All claims against the Geothermal Relocation Fund, submitted from 2012 through 2016 have been settled during this six month period. We currently have two more new claims that are been processed. Six Month Progress Report on Program Objectives for FY 2016-17 1 This page intentionally left blank PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND The Geothermal Relocation and Community Benefits Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. The first round of relocation purchases are complete. The first eight properties were disposed of via an auction held on November 23,2015. Revenues from this sale were credited back to the Geothermal Relocation Fund. We've started working on purchasing the second round of relocation requests; approximately six properties. Escrow should close in late February to early March 2016. We then start work on completing the rest of the relocation requests and should be completed by the end of the current fiscal year. There are only two more properties to be purchased. They should be completed by late October 2016. Auctions should be completed by March of 2017. This clears out all the back logged relocation applications. Final Status Report on Program Objectives for FY 2015-16 1 This page intentionally left blank HOUSING FUND HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Community Development Division Development Branch 1. Develop Micro-Unit transitional housing at the Friendly Place Campus. • Completed construction of 23 Micro-unit rentals at the Friendly Place Campus. 2. Provide construction management oversight for affordable housing projects. • Oversight continues on OHCD affordable housing projects with Kamakoa Nui and Ulu Wini. 3. Develop an ADA restroom at the Friendly Place. • Construction of the ADA restrooms at the Friendly Place Campus have been completed and is now functional and in use. 4. Make ventilation improvements at the West Hawai`i Emergency Shelter. • Ventilation improvements at the West Hawaii Emergency Shelter is tentatively scheduled to complete by June 30,2017. 5. Sell and construct 16 homes at Kamakoa Nui Workforce Housing project. • All 16 homes at Kamakoa Nui have been sold. Construction has been completed for five homes and five families are now proud homeowners. Construction is currently underway for the remaining 11 homes. Planning Branch 1. Execute four affordable housing agreements. • Executed affordable housing agreements with: 1. RJL LLC for 12 affordable lots at Waiakea Fairway Villas; 2. Waikoloa Highlands for land donation; 3. Declaration of Restrictive Covenants for Hualalai Kai--291 bed assisted and skilled nursing facility; and 4. Mohouli Senior Housing Phase 2 LLP for 60 senior housing units. Six Month Progress Report on Program Objectives for FY 2016-17 1 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT 2. Complete one housing-related study. • Completed Analysis of Impediments to Fair Housing for People with Disabilities. 3. Complete close captioning of one Fair Housing awareness training video. • Close captioning of Fair Housing awareness training video continues to be ongoing. 4. Provide two Fair Housing trainings for general audiences. • Coordinating with Hawai`i Island REALTORS © and Hawai`i Civil Rights Commission,U.S. Department of Housing and Urban Development(HUD), Maui County,Kauai County & City & County of Honolulu for two trainings (one in Hilo, one in Kona)this April 2017,Fair Housing Month. 5. Provide one Fair Housing training for a non-/limited-English audience. • Fair Housing training for a non-limited English audience is scheduled to be presented in the Spring of 2017. 6. Recruit four new landlords to attend the Fair Housing trainings. • Recruitment of new landlords to attend the Fair Housing trainings will commence in April. 7. Assist 20 clients with Fair Housing inquiries/issues. • Assisted over 42 Fair Housing inquiries/issues. Existing Housing Division Family Self Sufficiency Branch Family Self Sufficiency Program 1. Provide services to at least 20 participants through the Section 8 Family Self- Sufficiency Program by June 30, 2017. Six Month Progress Report on Program Objectives for FY 2016-17 2 HOUSING OFFICE OF HOUSING & COMMUNITY IT DEVELOPMENT • 20 participants are actively working towards meeting their Family Self- Sufficiency Program goals. Section 8 Homeownership Option Program 1. Complete one Section 8 Homeownership Option Program transactions with an eligible program participant. • There is one applicant who is working on meeting the requirements of the Section 8 Homeownership Option Program. There are two applicants who are working with a local developer in qualifying for self-help homeownership program. Housing Programs Branch Residential Emergency Repair Program 1. Provide loans and complete home repairs for ten low and moderate income home owners. • Three home repairs have been completed and ten home repairs are in progress. Rental Assistance Branch Housing Choice Voucher (Section 8)Program 1. Maintain a 95%utilization rate of HUD provided funding for the Housing Choice Voucher(Section 8) Program. • The Existing Housing Division has expended 95% of the program funding received for the period July 1,2016 through December 31,2016. HOME Tenant Based Rental Assistance Program 1. Maintain 95%utilization rate of funding for Tenant Based Rental Assistance Program. • 46 new program participants have secured housing and are receiving monthly housing assistance. All program participants have completed Financial Education workshop and introduced to individual financial counseling offered by Hawaiian Community Assets. Six Month Progress Report on Program Objectives for FY 2016-17 3 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Grants Management Division Grants Administration Branch CDBG 1. Fund, monitor, complete, and/or close approximately five CDBG projects in accordance with program regulations. Projects will benefit at least 80% low and moderate income persons. • As of 12/31/16,four projects were funded; one project has been completed. HOME 1. Fund, administer, complete and/or close out approximately three HOME projects in accordance with program regulations. Projects will benefit 100%low and moderate income persons. • As of 12/31/16, two projects were being administered; one project has been completed. Workforce Development Branch WIOA Provide services to: 147 adults who are 18 years of age and older and meet the income requirement. 125 dislocated workers who have recently been laid off due to company closure or who have been given notice of layoff 125 in-school youth(ages 14-18) and out-of-school youth(ages 14-21)who are considered disadvantaged with at least one of the WIOA program barriers. • As of 12/31/16, provided services to: 121 adults who are 18 years of age and older and meet the income requirement; 66 Dislocated Workers who have recently been laid off due to company closure or who have been given notice of layoff; 124 in-school youth (ages 14-18) and out-of-school youth (ages 14- 21)who are considered disadvantaged with at least one of the WIOA program barriers. Six Month Progress Report on Program Objectives for FY 2016-17 4 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Community Development Division Development Branch 1. Develop housing for homeless clients in West Hawai`i. Contract was awarded to Kona Kaeu Construction (KKC) to develop 32 micro housing units and a laundry/storage facility. Initial site work was completed by the Department of Public Works. KKC mobilized and has begun constructing the units. The draft design for the West Hawaii Emergency Shelter commercial kitchen and improved ventilation was completed. 2. Sell and construct 22 for-sale housing units at the Kamakoa Nui Workforce Housing project. The last ten homes for Phase IV were completed. The contract for the construction of the 16 Phase V homes was awarded to Coastal Construction. 3. Provide construction management oversight for affordable housing projects. Construction management oversight was provided for Kamakoa Nui Workforce Development Housing,Na Kahua Hale 0 Ulu Wini affordable housing rentals and the West Hawaii Emergency Shelter/Friendly Place Campus. Planning Branch 1. Execute four affordable housing agreements. Executed three affordable housing agreements and completed two 20111-38 exemptions. 2. Complete one housing-related study. Completed draft housing-policy related study and completed draft Analysis of Impediments to Fair Housing study. 3. Complete one Fair Housing awareness training video. Completed training video; upgrading closed-captioning. Final Status Report on Program Objectives for FY 2015-16 1 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT 4. Provide two Fair Housing trainings for general audiences. Coordinated two Fair Housing trainings; one in East Hawaii and one in West Hawaii. Completed 23 monthly Fair Housing trainings to people entering housing. 5. Provide one Fair Housing training for a non-/limited-English audience. Provided one Fair Housing training for a non-/limited-English audience. 6. Recruit four new landlords to attend the Fair Housing trainings. Conducting recruitment for five new landlords to attend the Fair Housing trainings. 7. Assist 20 clients with Fair Housing inquiries/issues. Assisted 53 clients with Fair Housing inquiries/issues. Existing Housing Division Family Self Sufficiency Branch Family Self Sufficiency Program 1. Provide services to at least 25 participants through the Section 8 Family Self- Sufficiency Program by June 30, 2016. The Program Coordinator provided services and referred 25 FSS Program participants to community resources that assisted them in achieving necessary milestones as they work toward financial self-sufficiency Conducted quarterly meetings that introduced and connected community resources and program participants. Conducted monthly informational meetings in Hilo, Kona and Puna to disseminate FSS program information. Final Status Report on Program Objectives for FY 2015-16 2 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT • Section 8 Homeownership Option Program 1. Complete one Section 8 Homeownership Option Program transactions with an eligible program participant. The Program Coordinator met and guided program applicants as they worked on meeting home-ownership financial requirements (down payment, credit score, debt reduction). There was one completed transaction through the Section 8 Homeownership Option Program. Conducted monthly informational meetings in Hilo,Kona and Puna to disseminate Section 8 Homeownership program information. Housing.Programs Branch Residential Emergency Repair Program 1. Provide loans and complete home repairs for 15 low and moderate income home owners. Completed nine home repairs. Rental Assistance Branch Housing Choice Voucher (Section 8)Program 1. Maintain a 95%utilization rate of HUD provided funding for the Housing Choice Voucher(Section 8)Program. Met program funding utilization goals. HOME Tenant Based Rental Assistance Program 1. Maintain 95%utilization rate of funding for Tenant Based Rental Assistance Program. Met program funding utilization goals. Final Status Report on Program Objectives for FY 2015-16 3 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Grants Management Division Grants Administration Branch CDBG 1. Fund, monitor, complete, and/or close approximately five CDBG projects in accordance with program regulations. Projects will benefit at least 80% low and moderate income persons. Three CDBG projects funded, four projects completed and four projects on-going. HOME 1. Fund, administer, complete and/or close out approximately three HOME projects in accordance with program regulations. Projects will benefit 100% low and moderate income persons. Two HOME projects funded, two projects completed and two projects on-going. Workforce Development Branch WIOA 1. Provide services to: 168 adults who are 18 years of age and older and meet the income requirement. 121 dislocated workers who have recently been laid off due to company closure or who have been given notice of layoff. 152 in-school youth(ages 14-18) and out-of-school youth(ages 14-21) who are considered disadvantaged with at least 1 of the WIOA program barriers. Provided services to 169 adults who are 18 years of age or older and meet the income requirements. Provided services to 142 dislocated workers who have recently been laid off due to company closure or who have been given notice of layoff. Provided services to 138 in-school youth (ages 14-18) and out-of-school youth (ages 14-21)who are considered disadvantaged with at least one of the ( g g WIOA program barriers. Final Status Report on Program Objectives for FY 2015-16 4 33 GEOTHERMAL ASSET FUlN1D PLANNING GEOTHERMAL ASSET FUND The Geothermal Asset Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Several claims have been submitted. Only a few have been approved by the Planning Commission, but the larger ones: Health Study at$750K and Hawaiian Effects Study at$395K have not been funded yet. Six Month Progress Report on Program Objectives for FY 2016-17 1 This page intentionally left blank PLANNING GEOTHERMAL ASSET FUND The Geothermal Asset Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Several claims against the fund have been submitted and processed through the Planning Commission. Most of these claims were for air,water and ground studies and for monitoring equipment. Per the Geothermal Asset Fund Ordinance, a claims adjuster is required but shall NOT be paid out of the Geothermal Asset Fund. This challenge required searching for funds in the General Fund Budget. That challenge was met by utilizing unused funds in the Hearing Officer account. Claims have `quieted down' since the fall of 2015. Most of the `funding' for the various studies and/or equipment were approved and are to be processed in late 2016. Final Status Report on Program Objectives for FY 2015-16 1 This page intentionally left blank