ORD 2018-114 2016-2018 - Laserfiche WebLink

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(c) Standards. All short-term vacation rentals shall be subject to the following standards: (1) The owner or reachable person shall reside in the County of Hawai `i and shall be reachable by guests, neighbors, and County agencies on a twenty- four wentyfour hour, seven days -per -week basis. The owner shall notifyplanning department of any changes to their contact information forthwith. (2) Good neighbor policy. The owner or reachable person shall be responsible to ensure that activities takingplace within the short-term vacation rental conform to the character of the existing neighborhood in which the rental is located. At a minimum, the following shall be prominently displayed within the dwelling unit and recited in the rental agreement signed by the tenant: (A) Quiet hours shall be from 9:00 p.m. to 8:00 a.m., during which time the noise from the short-term vacation rental shall not unreasonably disturb adjacent neighbors. (B) Sound that is audible beyond the property boundaries during non -quiet hours shall not be more excessive than would be otherwise associated with a residential area. (C) Guest vehicles shall be parked in the designated onsite parkin area. rea. (3) All print and internet advertising of short-term vacation rentals, including listings with a rental service or real estate firm, shall include the registration or nonconforming use certificate number. (4) A copy of the registration as well as the reachable person's name and phone number, shall be displayed on the back of the front door of the sleeping quarters. (5) Off-street parking shall meet the requirements set forth in section 25-4-51 and applicable parking standards in this chapter. (6) Any commercial signage that advertises a short-term vacation rental shall comply with the requirements of section 22-2.6 and chapter 3 of this Code. (d)Complaints and public information. The director shall: (1) Receive and track complaints regarding short-term vacation rentals; (2) Provide information about rules, policies, and procedures pertaining to short- term vacation rentals to property owners, managers, neighbors, and theeg neral public; and (3) Maintain a list of all short-term vacation rentals that have registered or received a nonconforming use certificate. (e) Director duties in event of emergency. In the event of a declared emergency, natural or manmade, where a significant number of nonconforming short-term vacation rentals are permanently lost within anyigven judicial district, the director shall assess the effect of such loss upon the affected district and if deemed necessary, initiate legislative and administrative opportunities to restore such loss in short-term vacation rental capacity within the district of origin.