2019 Analysis of Impediments to Fair Housing: Phase 1 Report

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Many other policy documents repeat the mistakes found in the agency rules, omitting protected classes or lacking clarity on the non-discrimination requirements under both federal and state law. As given as examples, the 2018 HOME Proposal Packet and the Kulaimano Elderly Housing Project Tenant Selection Plan reiterated incomplete non-discrimination information. All documents should be reviewed to ensure conformance with state law. Complete training and dissemination of materials on corrected policies. OHCD has already developed many resources that create the base of training curriculum. Each training then can create more resources to be disseminated by the agency. Documentation of trainings as well as issue -specific trainings relevant to common community issues would be beneficial. 4.2 Policy Communication and Dissemination Include policy documents or information on reasonable accommodation on OHCD website. OHCD has already developed many resources and forms that include simple and straightforward language for use by clientele. These resources could be better used to disseminate and train individuals on Fair Housing rights and responsibilities. Update the OHCD website to include Language Access discussion. The OHCD website is a resources for families that could be better used to disseminate and train individuals on Fair Housing rights and responsibilities. The website does not have information to communicate current policies regarding language access. 4.3 Language Access Ensure that the Language Access Reporting Tool is used, and use is documented. Dissemination, training, and use of the Language Access Reporting tool is critical to document by state agencies. Absent documentation of the use of this reporting tool, it is difficult for the county to prove that the required analysis under state law is completed and then adhered to. Create a Language Access Plan specific to County needs. The County did not indicate if an analysis was completed to have a Language Access Plan. Each county may have different population(s) using and accessing services. Written documentation to demonstrate that the County uses the Language Access Tool and collects data on the encounters with limited English proficiency ("LEP") individuals would better tailor services to languages most encounter. A tailoring of polices will ensure that staff as well as the public are informed about resources available, as well as document that the necessary analysis required under state law has been completed. Host quarterly listening sessions including outreach to each of the top 3 needed languages. 35