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These are key elements to successful management of IT assets and without these <br /> elements, the County is at an increased risk of security concerns, system instability, <br /> helpdesk, and County employee inefficiencies, as well as increased hardware and <br /> software costs. <br /> Management has generally agreed with the comments and the status of recommendations <br /> in this report. <br /> We would like to express our sincere appreciation and commend the Department of <br /> Information Technology's leadership and staff for their continued efforts to improve <br /> information technology asset management and for their assistance, cooperation, and <br /> prompt feedback during the follow-up audit process. <br /> If you have any questions or concerns about the status of recommendations discussed, <br /> please feel free to contact me at 961-8386. <br /> Respectfully, <br /> Maxinne Pacheco <br /> Acting County Auditor <br /> CC Mitchell D. Roth, Mayor <br /> Lee Lord, Managing Director <br /> Jon Henricks, County Clerk <br /> Scott Uehara, Director, Department of Information Technology <br /> Deanna Sako, Finance Director <br />