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literate what they can do is come into the department and we will be able to assist them with the <br /> kiosks in the front. <br /> KERN: And I'm back as well now so, we are going to have kiosks in both Hilo and Kona office <br /> and our staff will be trained to assist people with uploading any documents that they may need. <br /> AU: Mr. Chair. <br /> REPLOGLE: Mr. Au? <br /> CLARKSON: Okay. <br /> AU: So, I have a comment to Commissioner Clarkson's concern. I agree with Mr. Clarkson, but <br /> I do understand that we are trying to get out of the twenty first(21") century. But we're just <br /> trying to become computer savvy and it is a challenge for people like me and Mr. Clarkson but, I <br /> understand where he is coming from, but I'm prepared to make a motion, a favorable motion. <br /> So, thank you. <br /> REPLOGLE: Okay, anything else. <br /> CLARKSON; I'm prepared to vote for a motion too, I just want reassurance from the Planning <br /> Department that for people who don't have the capability making applications online that they <br /> will be able to do, make an application either at the Department or via mail. <br /> KERN: So, to speak to that Commissioner Clarkson. We will be accepting applications only <br /> online, only digital, we will not have paper submittals anymore as we move forward. We will <br /> have the kiosks there, we will have the ability to show people how to do so, we will have a list of <br /> places that they can scan any documents if they need to, I'd say if anything that would probably <br /> be the biggest challenge is needing to go and scan a document. That being said, even for a <br /> simple application say like a variance, it requires an additional 5 copies so, you know most <br /> people that are submitting in an application or having to do some type of scanning and printing. <br /> So, scanning and printing similar to have it onto a flash drive or to be able to email it in, it's kind <br /> of the same type of work. But, yeah, they will be able to accept it but no longer we will be doing <br /> a paper application and we're just about to launch a public outreach campaign notifying <br /> everybody of such signs within the department, media, et cetera. <br /> CLARKSON: Just curious are all other departments going to be doing this too or is just the <br /> Planning Department? <br /> KERN: Planning Department and the Department of Public Works (DPW). Both of us. Their <br /> applications will be the same for building permits as well. So, DPW and Planning are locked <br /> step in this. We're both moving over to the Energov system, we're both linked on it, we're both <br /> working in unison on launching this program. It's been a lot of work over many years, it started <br /> about four(4)years ago, we picked it up with the new administration have been really pushing <br /> hard to get it up and running. There's a lot of really positive elements to it. One it's not only <br /> just tracking our permitting but as we move forward in the phase 2, we'll actually be able to have <br /> 6 <br /> EXHIBIT D <br />