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HCHA meeting September 7, 2021 <br />approved, so that tells us we're address this disproportionate impact and <br />women and native Hawaiian (inaudible) across the islands, just wanted to share <br />that and Sharon I think that might be the end of what I've got, these are your <br />partners and we're going to be adding Legal Aid, Vibrant Hawaii on there and <br />that will be the team for now, we'll grow as time goes, possibly the mediation <br />centers. Sharon I'll hand it back over to you and I mahalo you folks. <br />Hirota: Thanks, Jeff and thank you for joining us, again, as Jeff said, this work <br />could not have been done without true partnerships and using one application, <br />one database to track all the data to minimize duplication and then to ensure <br />people are provided assistance in a timely manner, more importantly I want to <br />give great kudos to not only the leaders of these organizations but those <br />individuals working in our trenches that are receiving the applications, <br />processing and the data management team who allows the County to ensure <br />that we meet the federally funded reporting requirements which is always <br />changing, I appreciate all of them and to ensure that the payments are being <br />done in a timely manner. So, any questions for Jeff, if not, we'll continue on. <br />Kimball: Hello, thanks for the presentation both of you. I just had a question <br />about the applicants that were disapproved for missing documents, just curious <br />if you've disaggregated that and determined, are there certain things that <br />people seem to be missing in particular that we can make sure to share out that <br />they have if they apply for this program? <br />Gilbreth: That's a great question, thank you for that. We have dug through the <br />data the in system and, you know I'll tell you, income documents and even <br />copies of executed rental lease agreements can be tough to locate and <br />especially on the income documents side, the number of family members who <br />are adult household members earning, can be tough sometimes, they're having <br />three or four persons documents and so we continue to go back through and <br />contact those families, we even been working with Micronesians United Big <br />Island and the instances where English has a second language to be able to <br />make sure that we're properly communicating the need and the documents <br />that are needed, after three touches and we're not hearing from folks, we do <br />disapprove them but we encourage them to apply back any time and so you <br />know, it is discouraging I think with any program the more paperwork that you <br />have to put together, I will tell you, we've moved toward promoting the income <br />attestation form which the federal government has encouraged us to do as a <br />way to streamline some of the process if we can't initially get all the documents, <br />federal government is saying, here, come sign this form and they can move, <br />we'll also working with the landlords, if there's not an executed, signed lease <br />agreement in the tenant's hands, if the landlord wants his money, I think they've <br />been happy to provide that executed lease agreement so we're seeing that <br />number reduce but I think that will be a constant with this program, you know, <br />Page 23 of 34 <br />