2022-03 Mass Transit Cash Handling Follow-up

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Chapter 1 Introduction Objective Did Mass Transit Agency implement the 2018 cash handling audit recommendations? Scope The prior audit evaluated cash handling from September 2017 to April 2018. The follow-up audit evaluated cash handling from May 2018 to June 2022. • Specifically, we reviewed, taxi coupons, licenses, and ridership from January 2022 to June 2022. This follow-up audit was limited to reviewing and reporting on the implementation of the recommendations. We did not consider new or previous issues that did not relate to our original recommendations. Methodology To verify Mass Transit Agency implemented the 2018 cash handling recommendations, we: • Corroborated information with appropriate staff to follow-up on the responses to audit recommendations • Reviewed applicable laws and other relevant governance • Performed tests of internal controls and transactions over the cash handling process • Conducted site visits to verify monitoring and oversight practices • Conducted surprise cash counts at Mass Transit base yard and Mo`oheau Bus Terminal • Was mindful of potential fraud, waste, and abuse during the audit • Noted exceptions and identified areas for improvement We conducted this performance audit in accordance with generally accepted government auditing standards. Those standards require that we plan and perform the audit to obtain sufficient, appropriate evidence to provide a reasonable basis for our findings and conclusions based on our audit objectives. We believe that the evidence obtained provides a reasonable basis for our findings and conclusions based on our audit objectives. Objective,Scope,and Methodology 7