2022-05 Department of Finance Real Property Tax Division Revenue Cycle Management

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Background The role of the Real Property Tax Division (RPT) of the Department of Finance is to assess all real property tax in the County of Hawaii in a uniform and equitable manner and collect real property taxes assessed. The Division has five unique sections: Administration, Appraisal, Clerical, Collections, and Tax Maps. Administration Provides administrative support to the Real Property Tax Board of Review, valuation and research support to the appraisal group, Global Information System (GIS) support, agricultural program review, and development of valuation table and techniques while educating its staff when introducing new software, and programs. Appraisal The appraisal section conducts physical inspections and is responsible for uniform assessment based on fair market value. This group also conducts site inspections on agricultural properties to ensure land use is appropriate. Clerical This section assists property owners and taxpayers with information related to assessment and exemptions. Collections Collections are responsible to distribute property tax bills and collect all real property taxes assessed. The section conducts non judicial foreclosure to enforce delinquent tax collection. Tax Maps The mapping section updates ownership information for real property tax assessment including the new additions of subdivisions and property boundaries. This staff provides clerical support to both collections and appraisal groups. The division has two locations - Hours: 7:45 AM - 4:30 PM, Monday— Friday East Hawaii West Hawaii Aupuni Center 74-5044 Ane Keohokalole Highway 101 Pauahi Street, Suite 4 Building D, 2nd Floor Hilo, HI 96720 Kailua-Kona, Hawaii 96740 Phone: (808) 961-8201 Phone: (808) 323-4880 Fax: (808) 961-8415 10 Page