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Deed Unsold Titles to the County <br /> 8. We recommend RPT add provisions to the Hawaii County Code Chapter 19 to allow the <br /> conveyance of unsold properties to the County. RPT should evaluate the property, <br /> neighborhood characteristics and pursue an appropriate tax foreclosure strategy. <br /> <br />Lowering the Upset Price <br /> 9. RPT should revise Chapter 19 to allow for a bid on tax sales for less than the upset price <br /> to return the property to tax rolls. <br /> <br />Status Scrubbing <br /> 10. We recommend that RPT establish a schedule to scrub parcels in special statuses. <br /> <br />Foreign Owned <br /> 11. We recommend RPT develop a decision tree and workflow by country, prioritizing those <br /> with the most significant debt holdings first. <br /> <br />Conclusions <br />When our recommendations are implemented in good faith, the department can expect the <br />following benefits: <br /> <br />Key Performance Indicators <br /> 1. Introducing a more comprehensive list of key performance indicators will help educate <br /> stakeholders on successes, challenges, and resources needed. <br /> <br />Payment Arrangements <br /> 2. Implementing a payment arrangement program will build relationships, improve taxpayers' <br /> ease of access, ensure program equity, and provide the taxpayer with permanent solutions. <br /> Management gains oversight and close to real-time analysis while increasing revenues. <br /> <br />Exemptions <br /> 3. Setting aside tax exemptions for unwilling delinquent owners borrows the best elements of <br /> the neighbor island code while preserving flexibility to work with individual situations. <br /> <br />Civil Remedies <br /> 4. The limited use of civil judgment to enforce collections when government trusts interfere <br /> with a traditional collection approach potentially improves the division's effectiveness and <br /> ability to negotiate payment arrangements. <br /> <br />Write-Offs <br /> 5. Identifying and removing truly uncollectible accounts will improve RPT's efficiency and <br /> ensure a more accurate tax roll. <br /> <br />Foreclosure Calculation <br /> 6. Establishing a calculation closer to actual values will mean parcels stay actionable for <br /> longer. <br /> <br />3 P a g e <br />