2007-07-20 TAHuiHou - Laserfiche WebLink

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We were told the same thing when we purchased our equipment two years ago. We were very surprised to find out after investing a lot of money and opening our business that these machines do put out a smoky odor as well as a small bit of ash. Thank goodness we are located in an industrial area in the middle of nowhere. To this day, our landlord has been the only one to talk to us that they could smell a strong smoky odor. We have improved a lot since opening, but we still smell a consistent smoky smell as well as see ashes rolling around the parking lot no matter how careful we are. Salespeople make money only when they sell their product. Have you ever known a sales person to exaggerate a product to make a sale? Technicians and those who operate crematories do not exaggerate when it comes to these machines. Technicians have to try to make these machines work as advertised. Operators of crematories know better than to make those claims. What are the factory technicians’ concerns? When told that A Hui Hou Funeral the Home’s stack height would be 18 feet (8-foot machine plus 10 foot of stack), manufacturer’s technician said it was too short for such a congested area. It would pass EPA standards but a 28 feet or higher stack would be optimal. The higher the stack means you get better draft and more complete combustion. The stack height at Cremation Services of West Hawai`i is 30.5 feet, and we still get a smoky smell and small bit of ash, especially in the cool down phase when the afterburners are off. The residents and businesses in the proposed area deserve the optimal and not the minimal. If you had your life savings and all your waking hours tied into a neighboring business, you’d want to be assured that the optimum precautions were being taken and not the minimum. The Kailua-Kona Village Design Commission was shown an 18 foot stack height; they were not informed of a 28 foot stack. Would a stack sticking 12.5 feet above their building be an eyesore to neighboring businesses and residences? Another concern that the factory technician had was the number of power outages that occurs in the downtown area. If the power were to go out while the cremation is being performed, the deceased would continue to burn on its own without the secondary Black smoke and the smell of burning flesh would be emitted from burner working. the smoke stack until the power went back on or the machine cooled down. A backup generator would be a must. Does a crematorium in the proposed location enhance the surrounding area? The surrounding neighbors do not have anything to gain from cremations being performed at the proposed site. Two realtors are interviewed so the proposed use would only detract from the surrounding area. Is this the effect we want for a major commercial residential area in the center of town? Property is less desirable when located near a crematory. Crematories must be disclosed in any real estate contract if they are located near the property for sale. There are a lot of businesses and residences within 300 feet of the property as well as three restaurants that may be adversely affected by a crematory at the proposed location. Two of the three restaurant owners were unaware that a crematory was being proposed right across the street from them. All three have open air seating. EXHIBIT D 22