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Sign Language Interpreters Not Provided <br />Sign language interpretation is necessary for those who support survivors - advocates, medical <br />personnel, law enforcement officers, prosecutors, judges - and Deaf survivors to communicate <br />effectively with one another. Using a qualified interpreter, Deaf survivors can communicate in <br />their primary language, increasing comfort and trust. Additionally, when qualified interpreters <br />are used, information is communicated more accurately, which is essential in civil and legal <br />proceedings. Yet, one of the most significant and enduring barriers Deaf survivors face when <br />reaching out and receiving help is the consistent absence of sign language interpretation in <br />victim services. In all of the interviews, listening sessions, and best practice research Vera has <br />conducted to understand the needs of Deaf survivors dating back to 2008, the absence and, <br />in many cases, the denial of interpreters to support communication in victim services is <br />consistently raised by Deaf survivors and advocates as the most persistent barrier Deaf <br />survivors face when accessing hearing programs and systems. They report a range of issues <br />that negatively impact or breakdown communication from Deaf survivors being asked to read <br />lips or write notes back and forth to family members or other unqualified people serving as <br />interpreters. As shared in Vera's report Culture, Language, and Access: Key Considerations for <br />Serving Deaf Survivors of Domestic and Sexual Violence, "these ad hoc measures lead to <br />miscommunication, missed information, and frustration in any circumstance, but they <br />are particularly problematic in the context of domestic and sexual violence. It is <br />difficult to exchange information in a person's non-native language in the best <br />circumstances, and it becomes even more difficult if that person has experienced <br />trauma, is in crisis, or if the information being conveyed is complex — all of which apply <br />to Deaf survivors."[40] <br />19 <br />