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Don't Know How to Find Qualified Sign Language Interpreters <br />Proactively building a program's capacity to provide qualified interpreters is essential, <br />especially because the most qualified sign language interpreters book months in advance and <br />the nature of victim services make scheduling far in advance nearly impossible. Having <br />relationships with qualified interpreters, agreements on how to secure interpreters with short <br />notice, and providing training to prepare interpreters to work in victim services are just a few <br />of the best practices in victim services. However, few victim service organizations employ <br />them. In the 2017 Language Access survey, 34 percent of respondents reported that they do <br />not know how to find or work with sign language interpreters, and the vast majority (76 <br />percent) do not have a contract in place with an agency that could provide sign language <br />interpretation services.[42] <br />Getting interpreters outside of standard 9-5 business hours poses even greater challenges for <br />victim services organizations. For example, in the 2017 Language Access survey, only 1 in 5 <br />victim service providers (19 percent) indicated that in a crisis situation after business hours, <br />their organization could secure sign language interpreters for a Deaf survivor in less than an <br />hour and almost half (45 percent) indicated that it would take four or more hours.[43] <br />According to the Deaf advocates we engaged during this project, it is common for Deaf <br />survivors who present at hospitals for sexual assault forensic exams to regularly wait <br />four or more hours for interpreters to arrive before the exam and/or reporting can begin. <br />Moreover, Deaf advocates also routinely report that emergency lifesaving interventions, such <br />as restraining order hearings, are postponed because interpreters are not available. <br />OF VICTIM SERVICE <br />PROVIDERS DO NOT <br />HAVE A CONTRACT IN <br />PLACE FOR <br />INTERPRETERS <br />4 OU 11111111F 0 5 <br />VICTIM SERVICE <br />PROVIDERS CANNOT <br />IMMEDIATELY SECURE <br />INTERPRETERS AFTER <br />BUSINESS HOURS <br />21 <br />