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Chief Oliveira explained that although the product was purchased and <br />implemented by the Department of Health, training was provided by the vendor. <br />Commissioner Bowles stated that the personnel he spoke with advised him that <br />their concern with the system is how it is utilized in the field. <br />Chief Oliveira replied that it is challenging for the busier stations. The busier <br />stations find that the software is difficult to manage when responding to <br />continuous calls. It is challenging for them because it is using a wireless <br />technology to upload the data from the PC to the server. Whenever there are <br />problems with connectivity, it is frustrating for the personnel. Also, the busier <br />stations are having a problem with completing the document for the doctor’s <br />before the next call. <br />Commissioner Kudlo stated that she understands the Physician’s concerns <br />because the patient is brought in and is in their care. <br />Chief Oliveira stated that it is difficult because when the personnel respond to an <br />incident where there are multiple patients, the personnel can only input one <br />patient at a time. <br />Deputy Corporation Counsel Brilhante asked whether the Patient Care Recording <br />system interfered with the Fire Department’s level of patient care provided. <br />Chief Oliveira stated that the Fire Department’s priority is patient care. However, <br />personnel have expressed to the Department of Health that the data system <br />must work in conjunction with, and not interfere with, patient care. Therefore, the <br />process should not be too complicated. <br />Commissioner Bowles asked whether physicians shared and supported the Fire <br />Departments concern. <br />Chief Oliveira replied that the Emergency Room staff is part of the same system, <br />and does support the Fire Departments concerns. <br />Commissioner Kudlo asked whether the department would be allowed to do a <br />written report and then forward the data later. <br />Chief Oliveira replied that the personnel created a cheat sheet that allows them <br />to collect the critical information for the emergency room and then later complete <br />the electronic document. <br />Commissioner Kudlo expressed her concern with the liability involved if <br />information was not obtained at the appropriate time. <br />8 <br /> <br />