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Testimony regarding Bill 121 <br />Aloha: We are Magdalene and Hartley Phillips and own a vacation rental in Volcano. First , I'd <br />like to say that Volcano should be named a Vacation Node. Although mentioned in the bill, <br />there is no information on how and by whom a vacation node can be set up. Our home is <br />situated far into our half acre property and surrounded by giant hapu'u ferns, Ohia trees and <br />flowers. Our guests love staying there, and many return. By staying in Volcano, our guests <br />can spend whole days sightseeing and hiking in Volcanos National Park, without spending half <br />the day driving up from and back to a hotel in Hilo or Kailua-Kona. <br />We received notice of this meeting in a newsletter, where, after all the other bills had been <br />described, it was inserted after "Other County Highlights, Forthcoming Security Project, Food <br />Solutions, and Announcements", so it could easily be missed. <br />The bill was described in very positive terms and no mention was made of the additional $500 <br />NCO fee we are all of a sudden supposed to pay upon renewal. Half that amount should be <br />sufficient! <br />But of course our costs will rise further, after our hosting group ( it is not clear what the <br />difference between a "hosting platform" and a "booking service" is to us) has to start paying <br />you $100 and hiring an employee to send you the detailed information you will require every <br />month. <br />Also, the restriction on the "transients" are getting tighter. Whereas Hawai'ian residents can <br />frolic loudly until 10 p.m., our guests will have to be quiet starting at 8 p.m.. <br />It seems to me that the new rules are meant to punish those who have been following the law, <br />by creating more and more restrictions and demanding more and more money. <br />Your strict rules have cut down the choices for Hawai'i visitors. Do the hotels have to do all the <br />things required of us? And do agencies such as Priceline, Kayak and Trivago have to give you <br />monthly lists of the guests they book into Hawai'ian hotels? <br />Also, other than mentioned by the county, and at county meetings, I have never heard about a <br />single complaint by a neighbor of a vacation rental; and for the last 14 years we have lived in <br />areas with numerous vacation rentals. <br />The only exception I have seen is that sometimes, when the t.a.r. is rented to a group of island <br />residents, they invite others over and have a loud party, especially when it involves a pool. But <br />resident owners do the same thing. <br />Personally, the island residents who were our guests were delightful and we never had a party <br />or a complaint happening. <br />There is much ado about t.a.r. owners not living on island! How many hotel owners live on <br />island? <br />Another point is about not having enough rentals for kama'aina. To remedy that, can you do <br />something about the many homes that stand vacant in Hawai'ian Beaches, some of them <br />having been first occupied, then burned out by squatters? <br />Whenever we travel, we stay at Airbnbs. We get to meet the local people and get to know the <br />state or country more intimately than we would be able to, staying at a hotel. We like quiet <br />places and nature, which cannot be found around hotels. In addition, our costs are much <br />lower, and all of these things are what our guests like that stay with us, rather than in a hotel. <br />Where else can you have a living room to relax in, before you go to the kitchen to fix a meal? <br />Where else can you sit on a lanai surrounded by nature and birdsong? <br />Magdalene and Hartley Phillips, 15-2717 Welea St., Pahoa, HI, 96778 <br />