Procedure for Requesting Modifications to County of Hawai'i Facilities, Programs or Services 5-13-2014

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Issued: April 17, 2009 Amended: May 13, 2014 PROCEDURE FOR REQUESTING MODIFICATIONS TO COUNTY OF HAWAI`I FACILITIES, PROGRAMS, OR SERVICES PURPOSE The purpose of this procedure is threefold: 1 . To give any individual with a disability as defined by the Americans with Disabilities Act (ADA) and the ADA Amendments Act of 2008, a way to request an access improvement to a County facility that has not been subject to any ADA architectural improvements. In certain cases, an individual with a disability may request an improvement to an accessible facility if the unique nature of the individual's disability requires an improvement for access. The standards for the improvement shall be access versus convenience and need versus preference. For example, a little person, who is unable to open a door to a County facility because the latch is placed too high to reach, may request a latch to be placed lower to facilitate entry (the latch needs to be lowered to open the door). An example of a request based on convenience and preference is an individual's request for an additional "Reserved for Disability" parking space close to the entrance of a facility that is easier for the individual to use than the entrance where the accessible route and "Reserved for Disability" parking spaces are located. 2. An individual with a disability may also use this procedure to request an assistive device or equipment to participate in a County program. For example, an individual with no grip strength who plays pool at a recreation center may request an adaptive pool cue, or an individual with balance issues may request a flotation vest for use in a County pool. All assistive devices and equipment purchased are the property of the County and may also be used by other program participants whose needs would be met through such usage.