2024-06-27 PL-INT-2024-008073 Munekiyo Hiraga Category PL.3

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• Management's commitment to quality and professional standards of planning services • Utilizing the most experienced and skilled personnel available • Providing sufficient personnel to staff projects • Continuing education and training of staff • Maintaining quality of production and office facilities These practices provide the foundation upon which Munekiyo Hiraga has built its quality control program. The program utilizes various internal controls, reviews, standardized procedures, and checklists. Illustrative of this process, upon receipt of the Notice to Proceed, the Project Team is selected. Generally, the project team will consist of a Principal in Charge (PIC), a Manager, Senior Associate, or Associate, and an administrative support staff person. Prior to the start of production of the report/application document, the Project Team meets to review the project scope and background. Production tasks are assigned to members of the Project Team and a preliminary production timeline is established for the report/application. At each stage of production, the Project Team reviews the report/application and may seek input from other staff members who are not assigned to the project, but who have familiarity with the project area, project scope, and/or key issues related to the project for government agencies and/or community stakeholders. Additionally, Quality Control (QC) editors are assigned to the Project Team. The QC editors are experienced team members who are not directly associated with the project. Documentation preparation and reviews, therefore, involve strict standards to ensure accuracy and quality. Munekiyo Hiraga believes that its disciplined quality control process is essential to the production of quality documents for our Clients. We continually review our quality control review process to ensure that the highest professional standards are met. H. PRINCIPALS 1. Karlynn Fukuda, President Ms. Fukuda has 30 years of planning, outreach, public relations, and government affairs experience. Ms. Fukuda has been involved in the preparation and processing of Chapter 343, Hawaii Revised Statutes, Environmental Assessments, the processing of land entitlements and other governmental permits for landowners. She has managed the creation and execution of reports and brochures for County and State agencies, as well as private landowners. She has Page 5