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<br /> <br />role in building FirstNet, the nationwide public safety network, as part of a public-private <br />2 <br />partnership with the federal government. <br /> <br />As the Commission knows, wireless customers rely on their devices as they work, learn, live, <br />and play. A wireless device is also a lifeline, whether to call 9-1-1 or connect with a loved one, <br />and all wireless facilities provide communication services that protect health, safety and welfare. <br />To keep up with demand and maintain reliability, AT&T works daily to upgrade existing <br />Island, we are seeing a need for new wireless facilities to expand coverage in rural areas and to <br />enhance coverage where needed in populated areas. <br /> <br />For more than five years, AT&T has been working diligently with state and local public safety <br />Certain areas are identified as critical for network improvements so that first responders can <br />carry out their missions. In some cases, such areas are also identified as critical for 9-1-1 <br />3 <br />access. In 2022, over 80 percent of 9-1-1 calls (over 1 million 9-1- <br />4 <br />came from a wireless phone. <br /> <br />Conclusion <br /> <br />Again, AT&T hopes to continue to work with the Department of Planning and all stakeholders to <br />help achieve the goals of the proposed code changes without compromising the quality and <br /> <br /> <br />Mahalo for your consideration and the opportunity to submit written testimony. <br /> <br /> <br />Sincerely, <br /> <br /> <br /> <br />Elizabeth Songvilay <br />Director, External & Legislative Affairs <br /> <br />2 <br /> For more information on the history on the First Responder Network or FirstNet, you may visit: <br />https://firstnet.gov/about/history. <br />3 <br /> A wireless facility would be critical for 9-1-1 access if it is the only available facility in the area. See <br />https://www.fcc.gov/911-reliability <br /> <br />4 <br /> 911 Statistics & Data | 911.gov. <br />