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Veterans Advisory Committee <br />Page 8 <br />March 19, 2009 <br />NEW BUSINESS <br />None <br />EX- OFFICIO MEMBERS <br />Veterans Cemetery II - Complaints of Unfair Treatment and Enforcement of Rules <br />Director Robert Fitzgerald reported that there were a couple complaints that P &R <br />followed up with relating to unfair treatment of patrons at Veterans Cemetery II. He <br />apologized on behalf of the department and the P &R employee that was involved in the <br />complaint and the matter is being handled. We ask our employees to be more <br />compassionate to our patrons that visit our cemeteries. Hopefully this will not happen <br />again, he said his ears and eyes are open and if there are complaints we will fully <br />investigate and take appropriate action when its inappropriate. Apologies again from <br />P &R that this situation even occurred and he and Deputy Director Clayton Honma will be <br />monitoring what goes on in the cemeteries. He praised the committee members for <br />caring and said the patrons that visit the cemeteries will be treated better. <br />Chairwoman Fox asked if he communicated with the two ladies that attended last months <br />meeting. <br />Director Fitzgerald responded that he did not call them as he thought they would attend <br />today's meeting, he will call them tomorrow. <br />ANNOUNCEMENTS <br />Alamo and National Rent A Car - Discount Rates for Veterans and Their Families <br />Mr. Gaspar announced that at the last American Legion meeting, the guest speaker was <br />Mr. Harold Lono from Alamo and National Rent A Car. He spoke about marketing and <br />promotions and offered the veterans and their families a discount for renting cars. Phone <br />number to call Phyllis Miyamura (Sales Coordinator) 808 - 836 -6000. He suggested that <br />each organization assign a contact person relating to the discount. <br />Chairwoman Fox asked members to let members of their organizations know about the <br />discount. <br />NEXT MEETING <br />The next meeting will be held on Thursday, April 16, 2009 at 3pm at the Office of the <br />Prosecuting Attorney and video - conferencing at the Kona Mayor's Office conference <br />room. <br />ADJOURNMENT <br />Meeting adjourned at 3:58 pm. <br />Respectfully submitted, <br />Nathalie Santos, Secretary <br />