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Claudia Rohr <br /> 369 Nene St. <br /> Hilo, HI 9720 <br /> crohr4@gmail.com <br /> June 30, 2025 <br /> Planning Director, Jeff Darrow <br /> Planning Department <br /> 101 Pauahi Street, Suite 3 <br /> Hilo, Hawaii, 96720 <br /> Re: COMPLAINT, 14 Oeoe Street, TMK 3-2-1-18-13 (STVR-19-359757) <br /> Dear Director Darrow, <br /> Please see the attached Complaint Form and documents. <br /> The owners, Richard and Deborah Standke, rent out the Lilikoi House at 14 <br /> Oeoe Street, TMK 3-2-1-18-13, (STVR-19-359757), to twelve persons for less than <br /> thirty days, without requiring or verifying that the guests are a "Family" under the <br /> definition of"Family" in the Zoning Code and Planning Department Rule 23. <br /> 1. Exceeds the maximum number of guests allowed <br /> The Standkes use their own website and an independent, AI-driven, online <br /> registration platform, which does not require or verify that the group reservation is <br /> consistent with the definition of"Family under HCC Chapter 25, to book <br /> reservations. https://hilovacationhomes.com/ <br /> See attachments to this letter verifying a reservation I made for a reunion for <br /> twelve of my husband's (obviously unrelated) fraternity brothers, where there is no <br /> disclosure of the requirement that reservations must be for a "Family" and no <br /> questions regarding the relationship of the guests. The Standkes simply cannot <br /> prove that the maximum number of guests temporarily residing within the Lilikoi <br /> House at any one time has been consistent with the definition of"Family" under <br /> HCC Chapter 25 and that they are, and have been, operating this STVR legally. <br /> 1 <br /> APPELLANT EXHIBIT 7, pg. 3 of 5 <br />