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MR. KENOI: <br />Pinch from different departments and bring people in and consolidate and <br />that would be cool. I think people would feel good. And then you can log in one central <br />place calls coming in. Like even now we have an Office of Information. It was Office of <br />Information and Complaints. I remember when I worked for Harry, I always walked <br />under that sign. That’s just inviting people to yell. Not that we want them but we named <br />it Office of Information and Assistance. We’re here to help. So we took it from Office of <br />Information and Complaints to Office of Information and Assistance. But even then if <br />somebody comes in, aloha, and they route it the respective department. I mean cc’d, <br />everybody sees it, but they come in to the Mayor’s Office and then they get sent to the <br />respective department to respond. And they follow up. We track, get numbers but it is <br />still amulti-agency complex referral system instead of go here and come right back here <br />and then talk to you. Somebody would come in, speak to a caseworker if you will, who <br />would follow up with their issue, concern, and come right back to him. I think that would <br />be more rewarding and meaningful. <br />MS. WONG: <br />Anyone? I think we’re good. <br />MR. KENOI: <br />Gloria, Glen, Ken, Eileen, Patricia, thank you, really. The least I can do. I <br />know it’s words, but I really mean that when I say mahalo. I volunteer, my wife, I know <br />how hard it is sometimes. I know you have to drag yourself here, give up other <br />commitments to get somewhere, and not a hassle, but it can be challenging. And there <br />is a cost to it, maybe not monetary, but a cost of your time, your effort, your sacrifice. I <br />just want to say thank you. It means a lot. I think that’s why our island is such an <br />unbelievable, special place to live. People care here. I talk to people all the time. <br />What is it about this island? Is it the beauty, is it the uniqueness? No, it’s the people. <br />Because people help each other. You can argue with your neighbor, but your kids don’t <br />have a ride to school, they’ll come by and pick them up, take them school. Everybody <br />helps each other here. And we all live with that value. My Angelina, she said very <br />simply, when you learn, teach. When you get, give. And I think that’s how we live. And <br />I think that’s what makes it so special. So in spite of not having, maybe being the <br />wealthiest county, having the most programs and services, I think this isone of the <br />greatest communities to call home. I’m proud to call this place home. And as tough as <br />it is, it might get tougher. But I know we’ll get through it all, and we’ll be okay on the <br />other end as long as we keep our values in tack. Cause you cannot put a price on that. <br />Thanks you guys. I look forward to your final recommendation. And give me three I can <br />implement right away. Thanks you guys. <br />EVERYONE: <br />Thank you. <br />MS. WONG: <br />Randy could you come down. Thank you everyone for your patience in <br />this. And Bobby, we’ll call you up in another hour or so. I’m trying to remember where <br />we were –I have renewable and sustainable –do you remember where we were? <br />MR. KUROHARA: <br />Basically, I just gave my answer to the question. Was that it? <br />MS. WONG: <br />I think we were talking about the validity of putting those two together, Ag <br />and Energy. <br />19 <br /> <br />