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<br />Communication12Testimony,5/12/2011 <br />Submittedby:RichardBidleman,Puna <br />Intermsofcomputer/softwareresourcesitwouldseemthefollowingminimumsshouldapply: <br />1.Ifthepubliccanpreparetheirownplan,theyshouldhavereasonableaccesstothesame <br /> <br />resourcesasthecommittee.Thisincludes:(maps,populationstatistics,computersoftware, <br />whatever). <br />2.Ifthecommitteewillbelookingatstuff(maps,redistrictinginformation)onacomputer,a <br /> <br />projectionsystemshouldbesuppliedforopenmeetingsandworkingsessions. <br />3.TheStatehassoftwaretosupporttheredistrictingprocess.Thefollowingshouldapplytothe <br /> <br />implementation,trainingandaccesstothisresourceincludingbutnotlimitedtothefollowing: <br />a.24/7accessfromanylocation(home,work,countyoffices) <br /> <br />b.Trainingsessionforusersbyaprofessionaltrainer,notITpeople. <br /> <br />c.Foratleast8hours/day,technicalsupportpeopleshouldbereadilyavailableforphone <br /> <br />supportandhavetheabilitytologintotheÒ­;©x­sessionandassistwithanyissuesinusing <br />thesoftware. <br />d.FAQs(FrequentlyAskQuestions)publishedonawebsite. <br /> <br />e.Shouldresourcesnotbeavailable,allusersshouldbenotifiedbyemail. <br /> <br />COMM.12.1 <br />