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HomeMy WebLinkAbout2008-01-AU Limited Scope Performance Audit Report Department of Public Works CIP Contract Change Orders and Supplements for FY 2006-2007CASEY JARMAN County Clerk Mailing Address: (Former County Building) 25 Aupuni Street Hilo, Hawaii 96720 County of Hawai `i Office of the County Clerk Telephone: (808) 961 -8255 Facsimile: (808) 961 -8912 KENNETH G. GOODENOW Deputy County Clerk COLLEEN SCHRANDT Legislative Auditor Business Address: 333 KFlauea Avenue, Second Floor Ben Franklin Building Hilo, Hawaii 96720 ca W MEMORANDUM - Date: June 4, 2008 To: Pete Hoffmann, Chairperson and Council Members — ry Hawaii County Council From: Colleen Schrandt, Legislative Auditor IN Subject: Limited Scope Performance Audit of Department of Public Works.CIP Contract Supplements and Change Orders for Fiscal Year 2006 -2007 Enclosed please find the Office of the Legislative Auditor's Limited Scope Performance Audit of Department of Public Works C'IP Contract Supplements and Change Orders. for Fiscal )'Ear 2006 -2007. We request that the audit report be placed on the first available meeting of the appropriate Council Committee. Thank you for your kind attention. Enclosure CMS Jec (Note: The "Limited Scope Performance Audit Report Department of Public Works CIP Contract Change Orders and Supplements for FY 2006 - 2007" is on file in the Office of the County Clerk.) Gomm. No„ Ref. rot5 Ref. Dade 5 7U . Serving the Interests of the People of Our /-land Hawaii County is an Equal Opportunity Provider and Entplover Limited Scope Performance Audit Report Department of Public Works CIP Contract Change Orders and Supplements for FY 2006 -2007 Legislative Auditor's Office Report No. 01 -08 June 2008 LIMITED SCOPE PERFORMANCE AUDIT REPORT DEPARTMENT OF PUBLIC WORKS CIP CONTRACT CHANGE ORDERS AND SUPPLEMENTS FOR FY 2006 -2007 A Report to the Hawaii County Council Committee on Public Works & Intergovernmental Relations Conducted and Submitted by Legislative Auditor's Office County of Hawaii Colleen Schrandt Lane Shibata Joan Castberg Report No. 01 -08 June 2008 TABLE OF CONTENTS EXECUTIVE SUMMARY ................................................................... ..............................1 CHAPTER 1 AUDIT STANDARDS AND PLAN Government Auditing Standards — The Yellow Book ..................................................... ............................... 3 RiskAssessment and Audit Plan ..................................................................................... ............................... 3 AuditScope and Methodology ........................................................................................ ............................... 3 AuditObjectives .............................................................................................................. ............................... 4 AuditMethodology .......................................................................................................... ............................... 5 Internal/Managerial Controls ........................................................................................... ............................... 5 CHAPTER 2 PROCUREMENT LAWS AND RULES State................................................................................................................................. ............................... 7 County............................................................................................................................. ............................... 7 FederallyFunded Projects ............................................................................................... ............................... 7 CHAPTER 3 DEPARTMENT OF PUBLIC WORKS DUTIESAND FUNCTIONS .......................................................................................... ............................... 8 ORGANIZATIONAL STRUCTURE ............................................................................. ............................... 9 DEPARTMENT INTERVIEWS ..................................................................................... .............................11 CHAPTER 4 CONTRACT SUPPLEMENTS AND CHANGE ORDERS ContractDocumentation .................................................................................................. .............................14 ContractSupplements and Change Orders ...................................................................... .............................15 CHAPTER 5 SPECIFIC AUDIT FINDINGS: AUDIT OBJECTIVES AuditObjective No. 1 ...................................................................................................... .............................16 AuditObjective No. 2 ...................................................................................................... .............................16 AuditObjective No. 3 ...................................................................................................... .............................17 AuditObjective No. 4 ...................................................................................................... .............................18 AuditObjective No. 5 ...................................................................................................... .............................19 AuditObjective No. 6 ...................................................................................................... .............................19 AuditObjective No. 7 .................................................................................................... ............................... 23 CHAPTER 6 GENERAL AUDIT FINDINGS: INTERNAL CONTROLS GeneralAudit Findings No. 1 ........................................................................................ ............................... 26 GeneralAudit Findings No. 2 ........................................................................................ ............................... 26 GeneralAudit Findings No. 3 ........................................................................................ ............................... 26 GeneralAudit Findings No. 4 ........................................................................................ ............................... 28 CHAPTER 7 RECOMMENDATIONS ......................................... ............................... 30 CHAPTER 8 CONCLUSION ......................................................... .............................35 Listing of Tables & Exhibits Table 1.1: Audit Population — Active CIP Type "C" Contracts FY 2006 -2007 Table 1.2: Audit Sample — FY 2006 -2007 Professional Services Contracts and Supplements Greater Than + or — 10% Table 1.3: Audit Sample — FY 2006 -2007 Construction Contracts and Change Orders Greater Than + or — 10% Table 5.1: Audit Sample — Contracts and Modifications Table 5.2: Variance Between County Construction Estimate, Lowest Bid and Revised Contract Table 5.2a: Variance Between County Professional Services Estimate, Negotiated Fee and Revised Contract Table 5.3: Audit Sample — Construction and Professional Services Contracts — Time Analysis Exhibit 1.1: Legislative Auditor's Office Transmittal Letter Exhibit 1.2: Department of Public Works Response Letter Executive Summary The primary goals of construction contract management are to ensure that capital improvement projects are delivered efficiently, effectively, equitably and with accountability. This is accomplished through communication and implementation of and adherence to clearly defined internal controls. As outlined in the FY 2007 -2008 CIP budget, the County of Hawaii proposed approximately $748,675,000 in capital improvement projects to repair, improve and construct County -owned facilities over the next six years. Of this six -year CIP projection, $323,669,000 is estimated for completion of Department of Public Works projects. Professional services contracts and construction contracts will account for most of these DPW expenditures, with contract supplements and change orders representing a significant portion thereof if current trends continue. While contract supplements and change orders are routine components of construction management and cannot be completely avoided, the accepted industry average is between + or - 10% of original contract values. Of the 16 professional services contracts active during the FY 2006 -2007 audit period, contract supplements issued to date represent a 90% increase over original contract amounts. Of the 60 construction contracts active during the FY 2006 -2007 audit period, change orders issued to date range from -6% to +114% of original contract amounts. Of the 14 professional services contracts and 14 construction contracts meeting our audit sample criteria of greater than + or — 10% of original contract values (or outside the accepted industry average), 64% remain open and exceed their original contractual completion dates and 50% remain open and exceed their current contractual completion dates. The Legislative Auditor initiated this limited scope performance audit to evaluate the Department of Public Works' practices, policies and procedures for minimizing the need for and controlling the timing and cost of professional services contract supplements and construction contract change orders. While we did not find contract supplements or change orders issued for unnecessary work, departmental policies and procedures and internal controls were found to be inadequate resulting in contract supplements and change orders arising from avoidable or foreseeable circumstances such as insufficient identification of user needs prior to project design and construction (scoping), inadequate site assessment, errors or omissions in design plans and specifications, and under- or over - estimation of project costs by professional services consultants, construction contractors and /or County engineers. We also noted instances of contract supplements and change orders issued for work outside the scope of original contracts. While in certain instances, a cost savings may have been realized by the County when a contractor already in the project area did not charge mobilization costs for additional work, contract supplements and change orders need to be examined in light of their compliance with procurement law and fair competition and impact on public perception and confidence. It is also imperative that DPW develop, implement and adhere to sufficient internal control policies and procedures to provide reasonable assurance that the possibility of undetected abuse relating to supplements and change orders is kept to an acceptable level. While the Department of Public Works' practices, policies, and procedures for monitoring and control of contract supplements and change orders were the focus of this limited scope performance audit, the Legislative Auditor also determined that several extra - departmental and County -wide deficiencies impacted DPW's ability to exercise managerial control. Among them is the absence of a County -wide CIP master plan process whereby the input of all stakeholders (County departments, the Mayor, the Council and the general public) is utilized to create a long- term prioritized CIP schedule that includes timelines for major project activities and resource allocations. Another deficiency is the lack of an automated information systems application for construction project management that includes a finance module or interfaces with the County's FRESH accounting system. While County executives have expressed their belief in the need for public accountability, effectiveness, equity and efficiency in the expenditure of public funds, these management principles have not been translated into mandates or plans to revise, develop and implement the systems, policies and procedures necessary to accomplish such goals. The implementation of standardized reporting requirements and relevant performance measures and the provision of adequate resources and information systems necessary to efficiently gather data and report outcomes would greatly assist the Department of Public Works and other County departments to better exercise managerial and fiscal controls and improve their delivery of services to the public. 2 CHAPTER I AUDIT STANDARDS AND PLAN Government Auditing Standards — The Yellow Book In his introductory letter issuing the July 2007 revision of "Government Auditing Standards" (commonly referred to as the "Yellow Book "), U. S. Comptroller General David Walker stated: "The principles of transparency and accountability for the use of public resources are key to our nation's governing processes. Government officials ... are responsible for carrying out public functions efficiently, economically, effectively, ethically, and equitably, while achieving desired program objectives. High- quality auditing is essential for government accountability to the public and transparency regarding linking resources to related program results. Auditing of government programs should provide independent, objective, fact - based, nonpartisan assessments of the stewardship, performance and cost of government policies, programs, and operations. Government audits also provide key information to stakeholders and the public to maintain accountability; help improve program performance and operations; reduce costs; facilitate decision making; stimulate improvements; and identify current and projected crosscutting issues and trends that affect government programs and the people those programs serve." Risk Assessment and Audit Plan In accordance with the foregoing Yellow Book standards, the Legislative Auditor initiated a County -wide risk assessment process in FY 2006 -2007. The risk assessment process included input from County executives and department managers and County Council members on more than 30 risk criteria. The purpose of the risk assessment was to provide a standardized, objective mechanism to determine which specific County departments, programs or activities present the greatest "business risk," or the likelihood that events or circumstances will occur that will prevent departments, programs or activities from attaining their purpose, goals and objectives in an effective and efficient manner. The purpose of this limited scope performance audit is to provide an independent objective opinion as to whether "business risks" relating to CIP contract modifications are being managed or reduced to an acceptable level. Based on results of the FY 2006 -2007 County -wide risk assessment, the Legislative Auditor developed an audit plan that was presented to the County Council on August 1, 2007, as Communication No. 580, which ranked the Department of Public Works first for review. Audit Scope and Methodology When considering which DPW responsibilities and activities should be reviewed, we considered risks common to public works projects such as significant reliance on third -party contractors, insufficient segregation of duties of government staff, and recent industry -wide scrutiny of abuse, collusion and /or fraud in the award and management of public works contracts. Based upon this preliminary analysis, the Legislative Auditor's Office conducted a limited scope performance audit of the Department of Public Works' practices, policies, and procedures 3 relating to professional services contract supplements and construction contract change orders for capital improvement projects in progress during FY 2006 -2007. Specifically, the audit team reviewed Type "C "i professional services and construction contracts for which contract supplements and change orders totaled greater than + or - 10% of original contract values (or outside the accepted industry standard). As a result, of the 16 professional services contracts in progress during FY 2006 -2007, the audit team reviewed 14 contracts and 26 related supplements, and of the 60 construction contracts in progress during FY 2006 -2007, the audit team reviewed 14 contracts and 51 related change orders. Please see Appendix for: Table 1. 1, Audit Population — Active CIP Type "C" Contracts FY 2006 -2007. • For the 16 professional services contracts active during FY 2006 -2007, the aggregate cost of supplements issued to date represent a 90% increase over original contract amounts. • For the 60 construction contracts active during the FY 2006 -2007, change orders issued to date range from -6% to +114% of original contract amounts. Please see Appendix for: Table 1.2, Audit Sample — FY 2006 -2007 Professional Services Contracts and Supplements Greater Than + or —10% • Of the 14 professional services contracts in our audit sample, 5 contracts or 36% include supplements issued to date that have exceeded original contract amounts by more than 100 %. Please see Appendix for: Table 1.3, Audit Sample — FY 2006 -2007 Construction Contracts and Change Orders Greater Than + or —10% Of the 14 construction contracts in our audit sample, only one contract includes change orders issued to date that in the aggregate exceed the original contract amount by more than 100 %, with reinstated deductives accounting for a significant portion of these change orders. Audit Objectives 1. Determine reasons for professional services contract supplements and construction contract change orders. ' Type "C" refers to the letter designation preceding contract numbers in the County's FRESH accounting system. The "C" designation represents contracts issued subsequent to conversion to FRESH. The "R" designation indicates purchase orders rather than construction - related contracts. The "X" designation indicates contracts for which information transferred to FRESH from the County's previous accounting system was insufficient to allow the auditors to readily discern whether entries relate to original contracts, contract supplements or change orders. Therefore, auditors included only Type "C" contracts in the audit population. 11 2. Determine whether adequate procedures and controls exist to keep contract supplements and change orders to a minimum. 3. Determine the extent to which contract supplements and change orders could have been avoided. 4. Determine whether adequate procedures exist to resolve and recover any disputed charges. 5. Determine whether contract supplements and change orders are in compliance with legal requirements and applicable policies and procedures. 6. Determine whether contract supplements and change orders were properly reviewed, authorized, and approved. 7. Determine whether examination of additional issues arising during the limited scope audit is warranted. Audit Methodology In conducting this limited scope performance audit, the audit team reviewed pertinent provisions of the Hawaii Revised Statutes (HRS), Hawaii Administrative Rules (HAR), Hawaii County Charter, Hawaii County Code, and County of Hawaii Department of Public Works General Requirements and Covenants. The auditors reviewed departmental policies and procedures, information systems and management controls to assess their existence and adequacy in ensuring DPW's ability to fulfill departmental goals and responsibilities in an effective and efficient manner. Additionally, the auditors reviewed departmental and contractor files and interviewed departmental personnel and contractors. While the foregoing audit objectives did not encompass an assessment of the effectiveness and /or efficiency of the Department of Public Works as a whole, several audit findings address broader management issues as they affect DPW's ability to exercise managerial control over its professional services and construction contracts. Consideration was also given to extra - departmental and County -wide issues relating to strategic planning, budget prioritization, information systems, and process improvement and control as they impacted DPW's project and overall management activities. Internal/Managerial Controls Section 7.15(c) of "Government Auditing Standards — July 2007 Revision" (Yellow Book) defines "Internal Control" as follows: "Internal control, sometimes referred to as management control, in the broadest sense includes the plan, policies, methods, and procedures adopted by management to meet its missions, goals, and objectives. Internal control includes the processes for planning, organizing, directing, and controlling program operations. It includes the systems for measuring, reporting, and monitoring program performance. Internal control serves as a defense in safeguarding assets and in preventing and detecting errors; fraud; violations of laws, regulations, and provisions of contracts and grant agreements; or abuse...." 5 Section 7.19 of "Government Auditing Standards — July 2007 Revision" (Yellow Book) discusses the principal types of internal control objectives, in pertinent part, as follows: ,,a. Effectiveness and efficiency of program operations: Controls over program operations include policies and procedures that the audited entity has implemented to provide reasonable assurance that a program meets its objectives, while considering cost - effectiveness and efficiency...." "b. Relevance and reliability of information: Controls over the relevance and reliability of information include policies, procedures, and practices that officials of the audited entity have implemented to provide themselves reasonable assurance that operational and financial information they use for decision making and reporting externally is relevant and reliable and fairly disclosed in reports...." "c. Compliance with applicable laws and regulations and provisions of contracts or grant agreements: Controls over compliance include policies and procedures that the audited entity has implemented to provide reasonable assurance that program implementation is in accordance with laws, regulations, and provisions of contracts or grant agreements...." A unique challenge in governmental units is a lack of administrative continuity due to changes in elected and appointed officials that increases the need for effective internal controls. Therefore, it was necessary for the auditors to include a determination of the existence, sufficiency and effectiveness of internal controls significant to the audit objectives set forth above and the audited entity's ability to meet its mission, goals and objectives. 31 CHAPTER 2 PROCUREMENT LAWS AND RULES State The State Procurement Office (SPO) serves as the central authority on procurement statutes and rules for all governmental bodies of the State and its counties. The State of Hawaii is decentralized in its procurement of goods, services, and construction, each jurisdiction having authority to purchase; however, the State Procurement Office remains the central source on matters of procurement policy. All Hawaii government procurements must comply with Hawaii Revised Statutes (HRS) chapter 103D, Hawaii Public Procurement Code, as further delineated in Hawaii Administrative Rules (HAR), title 3, Department of Accounting and General Services, subtitle 11, Procurement Policy Board, chapters 120 to 132. In addition, all public works contracts must comply with HRS chapter 103, Expenditure of Public Money and Public Contracts. County The County of Hawaii Finance Department's Purchasing Division provides a centralized purchasing function to procure services, supplies, materials and equipment in support of all County agencies and programs. The Purchasing Division conducts competitive bids and requests for proposals for all competitive purchases with the exception of Department of Public Works construction projects . 3 The Department of Public Works' procurement of professional services consultants and construction contractors for County capital improvement projects must comply with HRS chapters 103 and 103D and HAR chapters 3 -120 to 3 -132 as discussed above and with the County of Hawaii Department of Public Works — General Requirements and Covenants. Federally Funded Projects The federal government provided funding for certain professional services and construction contracts within the scope of this audit. In construction contracts for accessibility improvements, the County Office of Housing and Community Development (OHCD) obtained Community Development Block Grant (CDBG) funding, filed required federal reports and conducted overall project management; the Department of Parks and Recreation conducted project scoping and prepared plans and specifications; and DPW conducted contract procurement and administration, day -to -day project management and project inspection. In federal -aid highway projects, the State Department of Transportation (DOT) reviewed required project documentation (including site sampling reports, daily construction ledgers and change orders) and conducted project inspections. 2 Excerpted from the Hawaii State Procurement Office website hlW: / /www.SPO.hawaii.gov. s Source: Hawaii County FY 2007 -2008 Operating Budget Proposal, Part I, Volume II, Page 84. 7 CHAPTER 3 DUTIES AND FUNCTIONS DEPARTMENT OF PUBLIC WORKS The Department of Public Works is established under the Hawaii County Charter, article VI, chapter 7. The powers, duties and functions of the Department are set forth in section 6 -7.3 as follows: "Section 6 -7.3. Powers, Duties and Functions. The powers, duties and functions of the department of public works shall be prescribed by ordinance and shall be exercised and performed by the department." The duties of the Director of Public Works are prescribed under the Hawaii County Code section 2 -39 as follows: "Section 2 -39. Duties of director of public works. The director of public works shall be charged with the supervision, direction, and control of: (1) The construction, repair, maintenance and operation of all County buildings, structures, and grounds, not otherwise delegated to any other department of the County; (2) The administration and enforcement of the building code, electrical code, housing code, plumbing code, and all ordinances and statutes related to the responsibilities assigned to the department of public works; and (3) The administration, control, and operation of all divisions and bureaus of the department of public works and the appointment, transfer, promotion, demotion, or dismissal of all necessary personnel." The duties and functions of the Department of Public Works are prescribed under the Hawaii County Code section 2 -40 as follows: "Section 2 -40. Duties and functions of department. The department shall be responsible for: (1) The performance of all matters relating to engineering; (2) Public and private building construction and inspection; (3) Public improvements; (4) Construction, inspection, and maintenance of public highways, bridges, streets, and sidewalks; (5) Acquisition of public and private property for public purposes; (6) Design and maintenance of a system of traffic control and devices; and (7) Construction and inspection of all other County projects, except for matters relating to the department of water supply." ORGANIZATIONAL STRUCTURE The Department of Public Works is comprised of six functional divisions — Administration, Engineering, Building, Highway Maintenance, Traffic Services and Automotive — of which the Administration, Engineering and Building Divisions are pertinent to this audit . 4 The Administration Division is specifically responsible for: • General direction, supervision, coordination and control of the administration and operation of the Engineering, Building, Highway Maintenance, Traffic Services and Automotive Divisions. • Administration and enforcement of all applicable chapters of the Hawaii County Code and the Building, Electrical and Plumbing Codes, and all ordinances and statutes related to these areas. • Coordination of the fiscal, procurement and personnel activities of the department and construction and consultant contract procurement, administration and reimbursement, when applicable. The Administration Division has 23 budgeted positions for FY 2007- 2008, including the Director and Deputy Director positions. The Engineering Division is divided into the following areas of functional responsibility: • Administration Section: • General supervision and administrative /clerical support for the Division. • Implementation of civil engineering (non - building) projects and programs using county, state and federal funds. • Supervision and coordination of all land acquisition activities for the Department. • Land Surveying Section: • General land surveying services including topographic and boundary studies, production of parcel maps and descriptions for the County, and review of privately generated survey maps and descriptions. • Inventory /file maintenance of all County road and drainage right -of -ways and DPW parcels. • Inventory /file maintenance of all survey records generated by the County. • Resolution of survey issues and complaints related to County facilities such as road encroachments. • Provision of County mapping and survey information to the public. • Regulatory Review Section: 4 Source: Hawaii County FY 2007 -2008 Operating Budget Proposal, Part I, Volume II, Pages 260 -273. 9 • Implementation and enforcement of regulatory requirements under Hawaii County Code chapters 10 (Erosion and Sedimentation Control), 22 (County Streets) and 27 (Flood Control). • Provision of comments /opinions to the Planning Department on land use related matters such as subdivision, rezoning and variance applications and SMA, use and special permits. • Investigation and resolution of regulatory complaints. • Review and approval of all private construction plans (except building permit plans), traffic reports, flood studies, environmental documents, etc. related to the interests and regulatory authority of the Department. • Design and Investigation Section: • Planning, design and construction for civil engineering (non - building) County capital improvement projects. • Investigation and resolution of roadway, drainage and other related complaints. • Drafting services for County projects. • Construction Inspection Section: ■ Inspection services for civil engineering (non - building) County capital improvement projects, private subdivision and development construction, and the following regulated activities and programs: • Grading, grubbing and stockpiling work (Hawai`i County Code chapter 10). • Construction within the County rights -of -way (Hawai`i County Code chapter 22). • Federal Highway Administration (FHWA) National Bridge Inspection. The Engineering Division has 37 budgeted positions for FY 2007- 2008: CivilEngineering .............................................. .............................15 EngineeringAides ........................................... ............................... 2 Engineering Drafting ......................................... ............................... 3 Construction Inspection ...................................... .............................11 LandSurveying ............................................... ............................... 3 PermitClerks ................................................. ............................... 3 The Building Division is responsible for: • Planning, design, procurement and construction management of County facilities. • Administration and enforcement of building, plumbing and electrical codes, sign and outdoor lighting ordinances, and energy efficiency standards. • Residential and commercial plan reviews for all building, electrical and plumbing permit applications for compliance with current applicable standards and codes. • Janitorial and grounds maintenance of County facilities. • In -house building maintenance services including routine carpentry, electrical, painting and plumbing for County facilities. • Assistance to the Highway Maintenance Division for repair of timber bridges. 10 • Administration of utility service agreements /billings and property rental /insurance for various County lands, buildings and offices. The Building Division has 71 budgeted positions for FY 2007- 2008: Architectural Drafting ......................................... ..............................3 Chief/Deputy Chief ............................................. ..............................2 Inspection........................................................ .............................28 Maintenance................................................... ............................... 3 Permitting....................................................... ............................... 8 Plans Examination ............................................ ............................... 3 ProjectCoordinator ........................................... ............................... 6 Carpentry, Electrical, Plumbing .............................. .............................14 Parking Control ( Temporary) ............................... ............................... 1 Security......................................................... ............................... 1 Custodial........................................................ ............................... 2 DEPARTMENT INTERVIEWS CIP Projects —Planning Capital Improvement Projects encompass all procurement, design, construction and significant repair of County infrastructure and facilities. The primary goals of CIP contract management are to ensure that capital projects are delivered efficiently, effectively, equitably and with accountability. The Construction Industry Institute has concluded that the greatest impact on cost occurs during the planning and design stages of a project and that the ability to favorably influence project cost and quality diminishes as a project moves beyond planning into design and then constructions During audit interviews, DPW administrators indicated that for all CIP - related construction projects (with the exceptions noted in Table 3.1 below), DPW engineers provide project scoping through meetings with "end user" agencies to identify user needs. Once user needs have been identified, DPW may contract with a professional services consultant, who is responsible for development of design plans and specifications, surveys or environmental studies; preparation of bid documents; and /or consultation on issues related to project management and inspection that may arise during construction. Using design plans and specifications and bid documents prepared by DPW engineers or professional services consultants, construction projects are put out to bid and contracts are awarded in accordance with State procurement laws and rules and DPW general requirements and covenants. Thereafter, broad project management, coordination and oversight are the responsibility of the designated DPW project engineer or coordinator, while day -to -day verification duties relating to conformance with contract specifications (such as material types and quantities and weather contingencies) and labor and safety regulations are the responsibility of the designated DPW project inspector. 5 Source: Construction Industry Institute, Publication 3 -1, July 1986. 11 Table 3.1 Responsibility Matrix for Non -DPW CIP Projects during Audit Period During audit interviews, DPW section chiefs expressed some frustration with construction projects budgeted by other County departments that were submitted to DPW for procurement and contract administration before they had been sufficiently scoped and all necessary governmental permits and environmental studies had been obtained. This lack of planning has at times caused significant project delays and potential escalation of consultant and contractor fees and necessitated extensive design and bid revisions. When the auditors inquired whether DPW provides other County departments with a checklist of required permits, studies and other items needed prior to submittal of projects to DPW for procurement, DPW staff responded "No, but that's probably a good idea." Subsequently, DPW administrators informed the auditors that the Department of Parks and Recreation is considering assuming procurement, contract administration, and project management and inspection responsibilities for its own budgeted construction projects. Upon review of the draft of this audit report, DPW personnel expressed a desire to have the appended report tables show which supplements and change orders were actually initiated by "user" agencies. It was our intent to include such an analysis under Objective No. 1 of the audit scope; however, the lack of documentation provided to the auditors relating to "cause" and "responsibility" for supplements and change orders precluded presentation of said analysis at this time. This information is crucial to a continual scoping improvement process that will enable minimization of the issuance of supplements and change orders for foreseeable conditions by all County departments. CIP Projects —Monitoring and Reporting During interviews with DPW administrators, the auditors requested information or copies of any and all written or verbal policies and procedures relating to CIP construction and contract management and were informed that the department does not have policies beyond those delineated in Hawaii Revised Statutes, Hawaii Administrative Rules, and its own General Requirements and Covenants (which have not been updated since 1972). DPW administrators 12 Department of Water Supply Department of Environmental Management Parks & Recreation CDBG Funds Parks & Recreation Non -CDBG Funds Scoping DWS DEM P &R P &R Design and Specifications DWS DEM P &R P &R Procurement DWS DPW DPW DPW Contract Administration DWS DPW DPW DPW Project Management DWS DEM Overall: OHCD Day -to -Day: DPW DPW Project Inspection DWS DEM DPW DPW During audit interviews, DPW section chiefs expressed some frustration with construction projects budgeted by other County departments that were submitted to DPW for procurement and contract administration before they had been sufficiently scoped and all necessary governmental permits and environmental studies had been obtained. This lack of planning has at times caused significant project delays and potential escalation of consultant and contractor fees and necessitated extensive design and bid revisions. When the auditors inquired whether DPW provides other County departments with a checklist of required permits, studies and other items needed prior to submittal of projects to DPW for procurement, DPW staff responded "No, but that's probably a good idea." Subsequently, DPW administrators informed the auditors that the Department of Parks and Recreation is considering assuming procurement, contract administration, and project management and inspection responsibilities for its own budgeted construction projects. Upon review of the draft of this audit report, DPW personnel expressed a desire to have the appended report tables show which supplements and change orders were actually initiated by "user" agencies. It was our intent to include such an analysis under Objective No. 1 of the audit scope; however, the lack of documentation provided to the auditors relating to "cause" and "responsibility" for supplements and change orders precluded presentation of said analysis at this time. This information is crucial to a continual scoping improvement process that will enable minimization of the issuance of supplements and change orders for foreseeable conditions by all County departments. CIP Projects —Monitoring and Reporting During interviews with DPW administrators, the auditors requested information or copies of any and all written or verbal policies and procedures relating to CIP construction and contract management and were informed that the department does not have policies beyond those delineated in Hawaii Revised Statutes, Hawaii Administrative Rules, and its own General Requirements and Covenants (which have not been updated since 1972). DPW administrators 12 further indicated that they do not conduct regular project status meetings6, nor do they have standardized documentation or reporting requirements for many phases or areas of project management. They indicated that "most of Management has come up through the ranks and has not been trained as managers... we don't have the time to follow the good documentation procedures of DOT as an example." During interviews, the auditors inquired whether the department has a CIP prioritization and ranking process and were informed that CIP prioritization and ranking are handed down from the mayoral administration and is thus "a continually moving target" particularly when mayoral administrations change. DPW administrators also expressed some frustration with the current CIP process that allows budgeting of projects regardless of whether funding is available, which often results in public dissatisfaction with the department when projects cannot be implemented due to lack of monetary and /or non - monetary resources. Specifically regarding professional services contract supplements and construction contract change orders, DPW administrators indicated that while they are aware that certain contract supplements and change orders could be avoided with more thorough scoping procedures, current staffing levels require that project managers oversee multiple projects at the same time and do not permit sufficient time to train engineers and inspectors or implement procedures that would result in an optimal level of project scoping. 6 Per Nancy Crawford, Deputy Director, Department of Finance: "Finance does hold a monthly CIP status meeting; however, the meeting doesn't go into any detail on project status ... the purpose is solely to look at project financing perspective and more specifically timing and amount of `bond' issuance." 13 CHAPTER 4 CONTRACT SUPPLEMENTS AND CHANGE ORDERS Construction contract supplements and change orders are written orders for changes to an original contract that are issued subsequent to contract award. Contract supplements relate to changes in work scope, specifications, price or time in a professional services contract such as a contract for architecture and engineering, survey and mapping, environmental or traffic studies, and project management or inspection. Change orders relate to changes in work scope, specifications, price or time in a construction contract such as a contract for constructing, altering, repairing or improving new or existing buildings, structures, roadways, floodways, and other facilities or infrastructure. Contract supplements and change orders may increase, decrease or have no effect on total contract dollars or time of contract performance. In theory, they should relate only to unforeseeable circumstances or events such as delays due to inclement weather, unrecorded site conditions or archaeological features, geological or other natural events, or regulatory changes in environmental, safety and public access requirements. However, in reality, contract supplements and change orders also arise from foreseeable circumstances such as inadequate site assessment, insufficient identification of user needs prior to design and construction, errors or omissions in design plans and specifications, or under- or over- estimation of project costs by professional services consultants, construction contractors, and /or County engineers. While it is unrealistic to expect that all contract supplements and change orders can be eliminated and impractical to devote most of contract dollars and time to the scoping component of a project, management systems and processes should be in place to communicate, implement and monitor adherence to clearly defined internal controls to ensure that contract supplements and change orders can be kept to minimum numbers and contract dollars. Contract Documentation The auditors requested that the Department of Public Works provide a list of all CIP- related professional services and construction contracts in progress during Fiscal Year 2006 -2007 (the "audit period "). DPW personnel indicated that this information was not readily available and initially provided only a list of construction contracts issued during the audit period. However, upon further request from the auditors, DPW provided several other contract lists that the auditors compiled for use as an "audit population ". The auditors reconciled this audit population with the County's FRESH accounting system on a test basis in order to establish that the contract list was complete. Several errors and omissions were noted, researched and communicated to DPW personnel, and the contract list was updated. The auditors determined that the "audit sample" to be reviewed would be comprised of those professional services and construction contracts in progress during FY 2006 -2007 for which contract supplements and change orders represented an increase or decrease greater than + or — 10% of original contract amounts (or outside the accepted construction industry average). The auditors provided DPW with a list of contracts contained in the audit sample and requested that DPW provide all project documentation relating to the audit sample on five separate occasions, 14 specifically October 24, 2007, December 3, 2007, December 28, 2007, January 8, 2008, and March 24, 2008. DPW was prompt in providing files that contained executed contracts, awarded proposals, executed contract supplements and change orders, progress payment requests, and departmental contract accounting spreadsheets. However, after receiving five written requests and being granted two time extensions, DPW did not consistently provide auditors with files that fully documented the professional services candidate selection or ranking process; the construction bid proposal correction and revision process; the contract management process (including project engineer design and construction estimations, time -cost estimations and negotiations of contract supplements and change orders, and decisions not to pursue separate competitive procurements for additional work); and the project management process (including project inspector log books or notes documenting site, weather and contractor issues and providing support documentation for time extensions or force account work). Contract Supplements and Change Orders Contract modifications need to be prepared in accordance with underlying contract terms, Hawaii Revised Statutes, Hawaii Administrative Rules and the County Department of Public Works General Requirements and Covenants. The necessity and reasons for contract modifications and any negotiations preceding them also need to be properly documented to support compliance with procurement and contract laws and procedures. Support documentation should include a description of each specific change in contracted work and materials; its impact on time for contract performance, if any; where and why the departure from original scope of work is occurring; the method of verification of work performed, time billed and materials used; and the amount and method of compensation. However, the auditors found that the Department of Public Works does not adequately document its contract modifications. For the contract modifications reviewed, DPW did not consistently provide justification for either the contract change or the specific fee adjustment for each change. Most contract modifications were not supported by documentation specifying who initiated the change, why the change was necessary, DPW's internal estimate of reasonable time and costs associated with the change, or negotiations of the change with the service provider or contractor. DPW personnel interviewed indicated that requests for changes are usually verbal. 15 CHAPTER 5 SPECIFIC AUDIT FINDINGS: AUDIT OBJECTIVES Audit findings are divided into two subject areas. Chapter 5 addresses specific findings relating to the audit objectives outlined in Chapter 1. Chapter 6 presents general findings relating to internal controls and the broader goals of contract management. In combination, Chapters 5 and 6 report specific and general audit findings that materially impact the Department of Public Works' efforts to deliver capital improvement projects that sufficiently meet public needs in a timely and economically prudent manner. These audit findings are followed by Recommendations in Chapter 7 and our Conclusion in Chapter 8. Audit Obiective No. 1: Determine reasons for professional services contract supplements and construction contract change orders. • The Department of Public Works lacks adequate documentation to assess responsibility for and identify specific reasons why contract supplements and changes orders are necessary. Many times supplements simply state "additional design work" with no indication as to what the work is, whether the additional work relates to the "end user" not realizing a need at the time of scoping, or if it was an oversight on the part of the project engineer or consultant. While change orders may delineate specific work to be performed, they often lack sufficient documentation to determine whether the work may have been included in the originally contracted scope, whether the work relates to an error or omission in site assessment or design, or if it was due to an unforeseeable condition. Please see Appendix for: Table 5. 1, Audit Sample — Contracts and Modifications. Audit Obiective No. 2: Determine whether adequate procedures and controls exist to keep contract supplements and change orders to a minimum. • The Department of Public Works lacks adequate procedures and controls to keep contract supplements and change orders to a minimum. o Of the 14 professional services contracts in our audit sample, 10 or 71% reflect a current contract amount in excess of 110% of the County's original estimated project costs. o Of the 14 construction contracts in our audit sample, 12 or 86% reflect a current contract amount in excess of 110% of the County's original estimated project costs. Please see Appendix for: Table 5.2, Variance between County Construction Estimate, Lowest Bid and Revised Contract Table 5.2a, Variance between County Professional Services Estimate, Negotiated Fee and Revised Contract 16 o Of the 28 professional services and construction contracts in our audit sample, 18 contracts or 64% remain open and exceed their original contractual completion dates, and 14 contracts or 50% remain open and exceed their current contractual completion dates. Please see Appendix for: Table 5.3, Audit Sample — Construction and Professional Services Contracts — Time Analysis. o With regard to escalation fees: Change Order C.000056.1 for $136,238 was issued for escalation fees relating to the County's delay in executing a $375,000 construction contract for planning, design and construction of a new warehouse addition for Ka`u baseyard improvements. Change Order C.000056.2 in the amount of $17,068 for additional escalation fees has been approved by the County and is pending approval by funding source U.S.D.A. If approved, the combined escalation change orders will reflect a 41% increase in contract price. Change Order C.000641.1 (which totaled $1,131,225) included $147,848 directly related to escalation fees due to delayed execution of a $6,409,034 construction contract for the East Hawaii Regional Sort Station. The change order reflects a 2% increase in contract price. However, delay in contract execution was attributable to lack of available funding and not within the direct control of the Department of Public Works. Audit Obiective No. 3: Determine the extent to which contract supplements and change orders could have been avoided. • Contract supplements and change orders could have been avoided, or significantly reduced in number and dollar value, with additional project scoping. Based on project documentation provided by the Department of Public Works, the auditors determined that a significant number of contract supplements and change orders issued for the audit period related to work that could have been foreseen during the initial scoping of a professional services contract or the initial scoping and design phases of a construction project, and should have been included in the original procurement. Among them were: o Contract Supplement No. C.000045.2 for $178,248 for structural engineering services to develop multiple sites considered for a West Hawaii Traffic Building. o Change Order Nos. 000644.1 to 000644.4 totaling $99,758 for additional work related to site assessment and plan deficiencies in large capacity cesspool conversion projects in Ka`u and North and South Kona. 17 o Change Order Nos. 000652.1 and 000652.2 totaling $49,035 for replacement of deteriorated ballfield elements, bleachers and fencing at Hualani Park. o Contract Supplement No. 000737.2 for $100,000 for standby costs relating to weather delays for aerial LIDAR mapping of the Puna Tax Map District. The original contract contained no provisions for weather contingencies and currently exceeds its original completion date by 582 days and original contract amount by $177,250. Audit Obiective No. 4: Determine whether adequate procedures exist to resolve and recover any disputed charges. • The Department of Public Works does not sufficiently document its identification, resolution and recovery of disputed charges. The auditors were unable to obtain satisfactory documentation to determine whether "advance payments" are being made or if "disputed charges" are accurately identified, resolved and recovered. We did note instances in which billings were returned to contractors for revision before payment was authorized. However, minor uncorrected mathematical errors in processed progress payments were also noted. In Contract No. 000737 for LIDAR mapping discussed above, the DPW project engineer advised the auditors that the vendor's most recent estimate of project completion was 75 %, but the DPW contract accounting spreadsheet indicated progress payments totaling 91% of the budgeted contract amount. The Department of Public Works does not consistently include and enforce liquidated damages clauses in contracts, contract supplements and change orders. DPW does not consistently assess liquidated damages when professional services and construction contracts are past their contractual completion dates. DPW administrators informed the auditors that it has generally been departmental policy to forgo assessing liquidated damages in construction contracts because the department has not always been able to document damages (as advised by the Corporation Counsel) and it is concerned that contractors will increase time and costs in future bid proposals to include a contingency for liquidated damages. DPW administrators also informed the auditors that liquidated damages clauses are generally not included in professional services contracts because delays in plan reviews or permit issuances are often caused by governmental agencies including the County. The Department of Public Works does not consistently enforce retainage clauses in contracts, nor does DPW communicate or document decisions to alter retainage being withheld or determinations to release retainage. In interviews with DPW administrators, the auditors were informed that the department and the County are updating retainage policies pursuant to passage of the "Prompt Payment Act" by the State Legislature in 2006 (codified as HRS §103- 10.5), which delineates specific In deadlines for payment of subcontractors meeting performance and documentation requirements. Audit Obiective No. 5: Determine whether contract supplements and change orders are in compliance with legal requirements and applicable policies and procedures. And Audit Obiective No. 6: Determine whether contract supplements and change orders were properly reviewed, authorized, and approved. • The Department of Public Works lacks formal policies and procedures to determine whether changes in work should be handled via contract supplement /change order or new procurement. Among the contract supplements and change orders determined to be outside the scope of work of original contracts were: o Contract Supplement No. C.000962.1 for $24,180 for mechanical design of a humidity control system for the Police Evidence Warehouse. o Change Order Nos. C.000964.2 and 000964.4 totaling $169,079 for four South Hilo intersections requiring ADA curb ramp improvements. o Contract Supplement No. 001031.1 for $15,000 for construction management services for an unrelated traffic intersection added to a contract for three island -wide bridge improvement projects. HRS §103D-501, Contract clauses and their administration, provides in pertinent part: "(a) The policy board shall adopt rules requiring the inclusion of contract clauses providing for adjustments in prices, time of performance, or other contract provisions, as appropriate, and covering the following subjects: (1) The unilateral right of the governmental body to order in writing: (A) Changes in the work within the scope of the contract; and (B) Changes in the time of performance of the contract that do not alter the scope of the contract work." [emphasis added] HAR §3- 122 -13, Development of specifications, provides in pertinent part: "(a) A specification should provide for the following: (1) Identify minimum requirements; (2) Allow for competition; (3) List reproducible test methods to be used in testing for compliance with specifications; and 19 (4) Provide for an equitable award at the best value." • Contract supplements and change orders are routinely issued after completion of the requested work and, at times, after completion of the entire project. Written approved orders (such as an "Advance Notice to Proceed ") may precede formal issuance of contract supplements and change orders, but were seldom included among documentation provided to the auditors for review. DPW General Requirements and Covenants Section 4, Scope of Work, at §4.2, Changes, provides in part: "Any such changes will be set forth in a change order which will specify, in addition to the work to be done in connection with the change, adjustment of contract time, if any, and the basis of compensation for such work. All detailed cost breakdowns shall be submitted to the Engineer within ten (10) consecutive working days from the date of such written requests ... A change order will not become effective until approved by the Engineer, Director of Finance and the Mayor." [emphasis added] DPW General Requirements and Covenants at §4.2(c), Additional Work, further provides in part: "The Contractor shall do such additional work and furnish material and equipment therefore upon receipt of an approved change order or other approved written order of the Engineer; and in the absence of such approved change order or other approved written order of the Engineer, he shall not be entitled to payment for such additional work. Where such additional work is ordered by a written order other than a change order, the Engineer will as soon as practicable issue a change order therefor." [emphasis added] • Contract supplements and change orders do not consistently address completion dates for work performance. DPW General Requirements and Covenants at §8.8, Contract Time, provides in part: "The total contract time allowed for the performance of the work shall be the number of working days shown in the contract as awarded, plus any additional working days authorized in writing ..." [emphasis added] Contract supplements and change orders issued for adjustments in time are not consistently supported by documentation verifying causes of project delays. The auditors noted that numerous contract supplements and change orders were issued for weather delays for which no documentation was provided to independently substantiate claims. The auditors also noted that many change orders were issued for projects 20 substantially exceeding contracted completion dates and were, in fact, issued after actual completion dates. Generally, documentation of work commencement and completion dates was lacking in the project files provided for review. DPW General Requirements and Covenants at §8.8(b), Contract Time, provides in pertinent part: "For increase or decrease in the scope of work caused by alterations, additional or decreased work made under Subsection 4.2 "CHANGES" ... Contract time extension will not be granted for changes which the Engineer determines unjustifiable due to lack of supporting evidence or the change is of such nature that the final completion date will not be affected. In any case, for all time extensions or reductions, the Engineer shall ascertain the facts and extent of the time involved and his findings of the facts shall be final and conclusive...." DPW General Requirements and Covenants at §8.8(c), Contract Time, provides in pertinent part: "For delays caused by acts of God, or of the public enemy, fire, floods, epidemics, quarantine restrictions, strikes or walkouts, and freight embargoes, the Contractor may be granted an extension in working days provided that the Contractor notify the Engineer in writing of such delays within ten (10) consecutive working days ... The Engineer shall evaluate all time extension requests and shall ascertain the facts and extent of the time involved and his findings of the facts thereon shall be final and conclusive." [emphasis added] DPW General Requirements and Covenants at §8.8(d), Contract Time, further provides in pertinent part: "The Engineer will prepare for each estimate made under the provisions of Subsection 9.6 "PARTIAL PAYMENTS" a statement of the working days charged during the period, the number of working days in the contract, the working days' extension granted for reasons stated herein and the number of working days remaining to complete under the contract." Contract supplements and change orders issued for adjustments in price are not consistently supported by documentation verifying computation of costs. In particular, a change order issued for increased material cost due to a delay on the part of the County was not supported by documentation relating to computation of the price adjustment. Generally, internal estimations of material costs were lacking in project documentation provided to the auditors and indicate a heavy reliance on contractor estimations of unit prices. HRS §103D-501, Contract clauses and their administration, provides in pertinent part: 21 "(b) Adjustments in price permitted by rules adopted under subsection (a) shall be computed in one or more of the following ways: (1) By agreement on a fixed price adjustment before commencement of the pertinent performance; (2) By unit prices specified in the contract or subsequently agreed upon before commencement of the pertinent performance; (3) By the costs attributable to the events or situations under such clauses with adjustment of profit or fee, all as specified in the contract or subsequently agreed upon before commencement of the pertinent performance; (4) In any other manner as the contracting parties may mutually agree upon before commencement of the pertinent performance; or (5) In the absence of agreement by the parties: (A) For change orders with value not exceeding $50,000 by documented actual costs of the work ... (B) For change orders with value exceeding $50,000 by a unilateral determination by the governmental body of the costs attributable to the events or situations under clauses with adjustment of profit or fee, all as computed by the governmental body in accordance with applicable sections of the rules adopted under section 10313-601 [Cost principles rules required] and subject to the provisions of part VII [Legal and Contractual Remedies] ..." [emphasis added] The Department of Public Works lacks a contract management system to ensure that contractors maintain insurance coverages through project completion. Contract supplements and change orders are not consistently accompanied by renewals of certificates of insurance from contractors. Specifically, 50% of contracts reviewed by the auditors did not document renewals of contractor insurance. DPW General Requirements and Covenants at §7.12, Insurance, provides in pertinent part: "The Contractor shall not commence any work under contract until he has obtained from responsible insurance companies all insurance as required herein, and the Contractor shall maintain this insurance in full force and effect until the work to be performed has been accepted by the Engineer. These policies shall be executed and delivered to the Chief Engineer." [emphasis added] The Department of Public Works does not consistently conduct independent verification of work completed and relies on contractor assessments for progress payments. Other than progress payment requests that were stamped and approved by project engineers and /or inspectors, few project files provided to the auditors included independent verification 22 of billings and work performed in the form of inspector's log books or project engineer's progress reports. Often the only regular assessments of percentages of project completion were statistics provided by contractors /vendors in their billing statements. Audit Obiective No. 7: Determine whether examination of additional issues arising during the limited scope audit is warranted. • The Department of Public Works' lack of standardized project documentation, reporting and communication has contributed to delays and increased costs in its delivery of services to the public. Standardized documentation, reporting and communication of project progress and oversight are lacking in project files provided to the auditors. In interviews with DPW administrators and section chiefs, the auditors were told that project inspectors keep daily log books or notebooks documenting daily work progress including manpower, material and equipment usage, project delays due to inclement weather, other natural events or unanticipated site conditions, and contractor performance or contract compliance issues. However, the auditors only consistently found such documentation for projects funded by federal dollars and overseen by another department or agency such as the County Office of Housing and Community Development for its Community Development Block Grant (CDBG) projects and the State Department of Transportation (DOT) for federal -aid highways projects. DPW managers stated that the State DOT inspector log book is standardized to be of a particular size, color and binding. However, DPW does not require a particular type of inspector's log book, nor do DPW managers verify the existence of or review inspector's log books or notes. Project inspection logs provide an indispensable record of verbal requests for additional work or corrections to work; contemporaneously documented reasons and responsibility for work delays; daily on -site statistics relating to personnel, material and equipment; and documentation of performance and compliance issues essential for contract enforcement and resolution of disputed charges as well as protection of the County against unwarranted claims by contractors or vendors. • The Department of Public Works' practice of bundling work has contributed to a concentration of work with a relatively small number of professional services consultants and construction contractors. While it is understandable that the Department of Public Works bundles or groups necessary work in order to gain economies of scale and reduce time and costs for bid preparation and /or contract negotiation, this practice can be harmful to the County in a number of ways. The practice raises concerns of compliance with HAR §3- 122 -13 (a) (2) and (4) cited above, which require that project specifications allow for competition and provide for an equitable award at the best value. The argument has been offered that being an island economy, Hawaii County has access to only a limited number of contractors and consultants who can qualify and perform the work required. However, if this is the case, it is even more important for the County to consider the impacts of bundling when scoping a project. For example, while grouping several roadway improvement projects into one contract may be less costly in 23 terms of procurement and design, the practice severely reduces the ability of small contractors to participate due to bonding requirements and mobilization costs. There are other factors that need to be considered as well such as negative public perception of preference to a few larger contractors and consultants, higher long -term costs due to decreased competition, and limiting economic growth and distribution of wealth to a smaller segment of the island population. • The Department of Public Works does not have adequate CIP accounting and reporting capabilities under the County's current FRESH accounting system. Pursuant to HRS § 10313-309 below, funds were duly certified for all contracts, contract supplements and change orders without exception. However, the auditors did note that on various occasions, after funds had been certified and payments had been made to contractors /vendors from "certified account(s)," accounting entries were made to "move" or charge payments to different fund accounts. Currently, no detailed report is submitted to the Council to document these changes to the appropriated CIP budget at the project level. While this practice may not be problematic when proper controls, authorizations and oversight are in place, it does raise issues about the lack of accountability for CIP project accounting and reporting capabilities at both the departmental and County -wide levels under the current FRESH accounting system. HRS § 10313-309, Contract not binding unless funds available, provides as follows: "(a) Contracts awarded pursuant to section 10313-302 [Competitive sealed bidding], 10313-303 [Competitive sealed proposals], or 10313-306 [Sole source procurement], shall neither be binding nor have any force and effect of law unless the comptroller, the director of finance of a county, or the respective chief financial officers of the department of education, the judiciary, or the legislative branches of the State or county, as the case may be, endorses thereon a certificate that there is an appropriation or balance of an appropriation over and above all outstanding contracts, sufficient to cover the amount required by the contract; provided that if the contract is a multi -term contract, the comptroller, director of finance, or chief financial officer shall only be required to certify that there is an appropriation or balance of an appropriation over and above all outstanding contracts, that is sufficient to cover the amount required to be paid under the contract during the fiscal year or remaining portion of the fiscal year of each term of the multi -year contract; provided further that the administrator of the state procurement office shall attest in writing to any recommendation or solicitations. This section shall not apply to any contract under which the total amount to be paid to the contractor cannot be accurately estimated at the time the contract is to be awarded, or to any contract for which consideration is in kind or forbearance, or to any contract awarded pursuant to section 10313-306 [Sole source procurement] that is a one -time payment through a purchase order. (b) In any contract involving not only state or county funds but supplemental funds from the federal government, this section shall be applicable only to that 24 portion of the contract price as is payable out of state or county funds. As to the portion of the contract price as is expressed in the contract to be payable out of federal funds, the contract shall be construed to be an agreement to pay the portion to the contractor, only out of federal funds to be received from the federal government. This subsection shall be liberally construed so as not to hinder or impede the State in contracting for any project involving financial aid from the federal government." 25 CHAPTER 6 GENERAL AUDIT FINDINGS: INTERNAL CONTROLS General Audit Findings No. 1: The County lacks a systematic mechanism for long- term or strategic planning, resulting in inefficient and ineffective use of monetary and non - monetary resources. • Material amounts of time and money have been expended on CIP design and specifications only to have CIP priorities change. CIP projects for which design and specifications are ongoing or completed may or may not be pursued at a later date. If pursued at a later date, expenditure of additional monies is routinely required to update plans and specifications. General Audit Findings No. 2: The County lacks an information technology (IT) system capable of providing administrators with necessary CIP- related data and reports in an efficient, regular and timely manner. • The County's FRESH accounting system has no capability to report on CIP project budget -to- actuals on cost and timing. FRESH has no capability to group multiple contracts or multi -year contracts and report on actual total project expenditures. While FRESH does have a "project accounting" module, County departments have generally not found it to be user - friendly and therefore, it remains under - utilized. • This decentralized data tracking system creates a high level of inefficiency, redundancy and potential for error. DPW users interviewed indicated that FRESH and the "project accounting" module do not provide sufficient benefit to warrant the time expended to input data. DPW users also report that too large a portion of data required to track a CIP project must be maintained "outside" of FRESH, and therefore, DPW personnel use their own individually devised system (manual, electronic or both) to track project data. • DPW administrators have no relevant, timely and accurate database and reporting system to facilitate their proactive management of CIP projects. General Audit Findings No. 3: The Department of Public Works lacks sufficient policies, procedures and internal controls to consistently plan, schedule, procure, monitor and control capital improvement proiects and deliver them in an efficient and cost - effective manner. • DPW has no master CIP plan or schedule to monitor progress and resource allocations. 26 • DPW administrators fully admit that current project management and communication are problem- oriented and reactive and that the department lacks uniform practices and policies and clarity of roles, leaving project engineers and coordinators to make policy decisions on a case -by -case basis. DPW administrators and section chiefs also indicated that regular monthly and quarterly meetings to discuss CIP project status and performance issues have been discontinued due to staff shortages and time constraints and that decision - making is conducted on an ad hoc basis with little long -term strategic planning. • DPW lacks formal policies and procedures in the areas of: o Project scoping, permitting, planning and management. ■ DPW does not have a standard project scoping process whereby user needs, expected outcomes and deliverables, critical elements of design, and regulatory requirements and potential problems are addressed. ■ DPW does not sufficiently train personnel responsible for project scoping and management regarding user needs, legal and permitting requirements, risk management, and documentation and oversight necessary for successful outcomes. o Contract estimation, negotiation and issuance. ■ DPW does not document its consideration or analysis of whether necessary work and /or materials are contained within original contract agreements and whether issuance of contracts, contract supplements and change orders are compliant with State procurement law and County policy. ■ The auditors could find no consistently applied policy or procedure requiring independent verification of time and material estimates in contracts and contract modifications to determine the reasonableness of contractor proposals. Inconsistent documentation of internal time and cost estimations by DPW engineers may indicate an over - reliance on contractor or vendor assessments. o Document and file management. ■ While DPW administrators and section chiefs indicated that project engineers and /or inspectors keep records and log books to document project activity and decisions, such documentation was not consistently provided for our review. • DPW does not use standardized checklists, report forms or other documentation to ensure a consistent and sufficient level of project monitoring and reporting. 27 ■ DPW and the County have no system in place to document, update and communicate contractor /vendor performance for consideration in future procurements. o Intra- and inter - departmental reporting and communication. ■ DPW administrators confirm that the department lacks a policy, procedure or internal control for determining and avoiding possible conflicts of interest between staff and the professional service contractors they are assigned to rank and select. While all professional services contracts reviewed were awarded to consultants on the County approved vendor list, documentation of their ranking and selection was minimal and inconsistent. ■ DPW does not have performance measures or benchmarks in place that provide a basis for an effective and efficient internal review process. For example, in discussions with DPW personnel, the auditors learned that the same scoping deficiency is currently an issue in three separate CIP projects. ■ DPW does not analyze, document and report causes of and responsibilities for contract modifications and incorporate such information into a quality control system to minimize foreseeable contract modifications and improve the contract management process. General Audit Findings No. 4: The Department of Public Works fails to sufficiently document its activities and decision - making processes related to contract supplements and change orders. • Project engineers and coordinators rely on past experience to determine whether a proposed change order is necessary and priced appropriately. There is insufficient documentation to show how a price or time extension was determined to be reasonable, or what negotiation activity (if any) was conducted. Industry best practices require that an internal independent estimation of time and costs be compared to contractor /vendor proposals for purposes of negotiation and determination of reasonableness and best price. For all practical purposes, in the absence of such documentation, it is impossible to conduct a management or audit review to determine whether negotiations were successful and best prices were obtained. • Contract supplements and change orders were routinely processed after commencement of additional work. The industry best practice of issuing a written change request that documents the problem, cause, additional work requested, and method of cost and time calculation prior to obtaining a contractor quote or vendor proposal (and issuing a contract supplement or change order) was seldom found in project documentation made available to the auditors. Contract supplements and change orders often did not address extension of completion dates even when originally contracted completion dates had already been exceeded. In addition, support documentation for time and material charges and force account work and independent verification to support additional work days were not consistently noted. 29 CHAPTER 7 RECOMMENDATIONS 1. We recommend that the County develop and implement a long -term CIP master plan following current best practices implemented by other governmental jurisdictions to include input from all key stakeholders (including the Council and general public) that provides clearly defined goals and priorities to County departments charged with CIP responsibilities. • At a minimum, the CIP master plan should include a comprehensive listing of capital improvement projects with prioritized rankings and timelines for completion. • The CIP master plan development process should incorporate public input, coordination with State and Federal agencies and funding sources, and investigation of public - private partnerships. • The CIP master plan development process needs to be supported by an information technology (IT) system capable of capturing and reporting accurate, relevant and timely financial and project management data. • The CIP master plan development process should include standardized and regular reporting and review of project timing and estimation, cost and resource allocations, and budget -to- actual analyses. 2. We recommend that the Department of Public Works develop comprehensive policies, procedures and controls for management of capital improvement projects, including, but not limited to: Project Scoping Develop policies and procedures that specifically address project scoping and negotiation strategies to obtain best values and promote equity and fair competition among professional services consultants and construction contractors. Included should be a process to document the consideration, analysis and determination of the costs and benefits related to bundling or separating the work required. Perform more pre - project planning with client agencies and end users to better define scope of work and deliverables for incorporation into professional services contracts to ensure that design proposals (and subsequent construction bids) can be more competitive, contracts can more clearly delineate responsibilities and compensation for each segment of work, and contract supplements and change orders can be minimized. 30 • Develop checklists for various phases of project compliance to ensure that all prerequisites are completed before submittal to contract procurement, including a pre - design procurement checklist and a pre - construction bid checklist. Project Tracking • Develop a CIP master schedule to establish and track project timelines and prioritize and monitor funding and resource allocations (including personnel). • Implement a process for regular and frequent review of project financial and physical status by DPW administrators and project engineers, coordinators and inspectors. Project Documentation and Control • Documentation Requirements. Implement minimum documentation, authorization, action and reporting requirements for all phases of CIP management, including, but not limited to: project scoping and estimation; consultant ranking and selection; construction contract procurement and award; governmental permitting, insurance and bond requirements; internal estimation of contract supplements and change orders; project inspection; verification of progress billings; resolution of disputed charges; and project closeout. Special attention should be given to initial project scoping, as it appears that a significant portion of contract supplements and change orders reviewed during the audit period was due to insufficient front -end scoping. • Standardized Forms. Develop internal procedures, checklists and report forms relating to project scoping, permitting, procurement, management, inspection, payment and closure as well as external procedures, checklists and report forms for use by other County agencies prior to submittal of projects to DPW for procurement. Where possible, standardized processes and forms should be developed to ensure adequate and consistent project documentation. • Routing and Retention. Develop policies and procedures for report preparation, routing and retention to include all DPW personnel involved in capital improvement projects and specifically address what documentation is expected to be completed and /or maintained by whom, to whom it should be communicated, how, when and in what format. • Conflict of Interest/Related Parties. Develop policies and procedures that address "conflicts of interest" and "related party" issues between consultants /contractors and DPW personnel, including defining "related party ", requiring written related party disclosures, and specifying additional documentation and control procedures required in related party situations. At a minimum, policies and procedures should comply with provisions of Hawaii County Code §2 -84, Conflicts of interest, and §2 -91.1, Financial disclosures and disclosures of interest. • Segregation of Duties. Develop policies and procedures that address segregation of duties among DPW personnel, including, but not limited, to: project scoping, internal 31 estimation, ranking and selection of professional services consultants, bid and award of construction contracts, inspection and acceptance of projects, and approval of progress payment requests. At a minimum, policies and procedures should comply with provisions of the County Department of Finance's Accounting Manual, Part I (June 7, 1999), at Page 103.11, which provides in part: "Any system of internal control should include, as a minimum, the following elements: 1. Systems of authorizations, approvals, and recording procedures adequate to provide reasonable accounting control over assets, liabilities, revenues, and expenditures. 2. Separation of duties concerned with record keeping and accounting reports from those concerned with operations or asset custody... " • Contract Supplements and Change Orders. Develop quality control measures specifically relating to contract supplements and change orders, including: • Minimum documentation requirements. • Standardized decision criteria to determine whether a proposed change is within the original project scope or requires a separate procurement. • Identification of specific causes necessitating the change. • Identification of specific responsibility for the change. • Independent internal estimation of time and costs relating to the change. • Comparison of internal estimations to vendor /contractor estimations. • Development of a negotiation strategy. • Documentation of negotiations. • Review, approval and documentation of agreed -upon time and costs. • Documentation of comparison and verification of agreed -upon time and costs to vendor /contractor invoices. Quality Control • At a minimum, the quality control process should include a mechanism to review project status and communicate "lessons learned" to appropriate DPW staff as well as a mechanism to review vendor and contractor performance with outcomes reported back into the procurement ranking process at the departmental and County -wide levels. • At a minimum, the quality control process should include a mechanism to regularly and frequently report CIP status to the County Council, including specific dollars and dates related to original budget, original contract, adjusted contract, actual expenditures (current year and project to date), and estimates to complete on both time and cost for every proj ect. 32 3. We recommend that the Department of Public Works evaluate and incorporate industry best practices relating to staffing levels and information systems applications. Best Practices - Staffing • The Department of Public Works should evaluate and compare its staffing levels to industry best practices to ensure that they are sufficient to meet program demands. o Develop departmental and division "process maps" to clearly delineate roles and responsibilities and evaluate the adequacy of staffing levels and resources to carry out duties. o Conduct a cost - benefit analysis of hiring additional County personnel versus continuing to outsource capital improvement project design and construction work. o Develop written policies and procedures as recommended above and implement training programs to ensure that new policies and procedures are clearly and consistently communicated to appropriate staff. o If the department determines that it cannot make significant progress in the foregoing areas within the next six months, it should consider procuring a private consultant to assist in the development of process maps, improvement of policies and procedures, and training of its personnel. Best Practices — Information Technology (IT) Applications • The Department of Public Works should evaluate and compare its information systems applications to industry best practices to ensure that they are sufficient to meet program demands. o Assess informational needs against capacities of current County information systems applications and conduct a cost - benefit analysis relating to implementation of necessary IT applications to address any critical deficiencies. Implement an integrated computer application to provide report capability for project management on a regular and frequent basis in a standardized and useful format. Increase capability for proactive project monitoring and control to replace current record - keeping of unstandardized data by different project personnel in various manual and electronic formats in order to eliminate inefficiency, redundancy and potential of error. o If the department determines that it cannot identify a compatible information systems application within the next six months, it should consider procuring a private public works consultant with IT expertise. 33 4. We recommend that the Department of Public Works, in consultation with the Finance Department, develop and implement formal policies and procedures for authorization, documentation, and systematic recordation and reporting of changes to contract fund accounts. 34 CHAPTER 8 CONCLUSION This limited scope performance audit focused on the Department of Public Work's management controls over capital improvement projects to assess whether professional services contract supplements and construction contract change orders are limited to reasonably unforeseeable work necessary to complete the original intent of projects. While our review of CIP- related professional services and construction contracts active in FY 2006 -2007 determined that most contract supplements and change orders were necessary to complete original project intent, we also determined that the majority could have been avoided through the implementation of clearly defined and communicated departmental policies, procedures and quality controls for project scoping, management and reporting. As of the conclusion of audit fieldwork on May 16, 2008: • 88% of professional services contracts active in FY 2006 -2007 included total contract supplements greater than the accepted industry standard of + or -10% of original contract amounts (and were specifically reviewed as part of our audit sample). • 23% of construction contracts active in FY 2006 -2007 included total change orders greater than the accepted industry standard of + or — 10% of original contract amounts (and were specifically reviewed as part of our audit sample). • 71% of professional services contracts in our audit sample reflected contract values in excess of 110% of original County estimated project costs. • 86% of construction contracts in our audit sample reflected contract values in excess of 110% of original County estimated project costs. • 64% of all professional services and construction contracts in the audit sample remain open and exceed their original contractual completion dates, and 50% remain open and exceed their current contractual completion dates. While contract supplements and change orders cannot be completely eliminated due to unforeseen site conditions, weather and other natural events, and /or new governmental regulations, proper project scoping should enable the Department of Public Works to minimize their issuance and, at the same time, maximize the amount of work submitted to the competitive procurement process to ensure fair competition. Standardized decision criteria and documentation requirements will also help ensure County compliance with State procurement law, which, among other requirements, provides that contract modifications be limited to changes in work within the scope of a contract and changes in time for performance of a contract that do not alter the scope of contract work. On a broader level, the Department of Public Works needs to develop internal action plans and performance measures to ensure that monetary and non - monetary resources are efficiently and effectively allocated to facilitate the delivery of capital improvement projects that meet public 35 needs in a timely and cost - effective manner. Given current shortages in staffing levels and time constraints, procurement of a private public works consultant may be advisable to assist the department in developing project management and quality control procedures and implementing information systems applications to meet its immediate program demands and overall mission, goals and objectives. This being said, it is also important to consider how overall management controls and systems in County government impact the Department of Public Works' ability to plan and manage its resources and meet public expectations. Internal controls based on performance -based outcomes have only been implemented in the last 15 to 20 years even by those governmental jurisdictions now considered models of efficiency. Recent progress made in the areas of public involvement and openness in County government is a good step in this evolutionary process toward public accountability. Implementation of a project management database to interface with the County's accounting system will assist all County departments in better managing their resources and tracking their projects. Commitment to a long -term strategic plan for capital improvement projects, with appropriate cost - benefit analyses and performance measures, will require an investment of time and money, but will reap significant cost - savings through greater efficiency, less redundancy, and better risk management in future operations. Policies and procedures and internal controls that survive changes in Mayoral and Council administrations and stakeholder groups are also imperative to ensure that public resource planning and fiscal management are foremost in the goals of government leaders and can be relied upon by the voting public. 36 Audit Population - Active CIP Type "C" Contracts FY 2006 -2007 Table 1.1 Job Contract Contract Title K Dept. Original # of Total C/O $ % # No Type Contract $ C /O's C.000007 Kinoole Corridor Traffic Signal Upgrade, T- 30008, STP- 1930(1) C $1,391,094.86 2 (1,305.88) -0.09% C.000010 Job 5 -3682A Hilo WWTP - Replace Grit Classifiers C $515,200.00 1 41,450.00 8.05% 3685 C.000045 Structual ENG SVCS -West Hawaii TRF BLDG PS $155,200.00 2 178,248.00 114.85% B3656 C.000056 B -3656 New Warehouse Kau Hwy Bsyd Impry C $375,000.00 2 153,306.05 40.88% C.000125 P -3278, #STP- 0110(1)Kuakini Hwy (P -H) C $11,953,345.00 4 287,336.12 2.40% Scotty White Bridge Replacement and Moaula Culvert C.000134 C $1,605,031.00 3 123,675.40 o 7.71 /o Replacement B C.000154 Hoolulu Park Accessibility Improvements C $2,589,000.00 8 2,941,969.61 113.63% 3574 C.000156 ARCH /ENG Pros Atty Office - Aupuni CTR C $329,695.00 1 14,918.00 4.52% C.000160 Alii Drive Short Lateral Extensions C 225,268.00 1 20,222.01 8.98% 3674 C.000168 Planning, Design and Construction of the Hardening of Essential C $904,665.20 0 0.00% Facilities C.000175 Pahoa Fire Station - Architectural Srvcs C $290,366.00 2 7,292.00 2.51% C.000261 PROG Manager SVC -W HI Civic Center C $821,586.00 1 25,960.00 3.16% Waimea Courthouse Site and Nutrition Program Center C.000262 C $885,471.00 4 68,502.00 7.74% Improvements C.000328 Roof RPR /REMVL ENCP Asbestos -HI Cty Bld PS $264,477.00 I0 2 2,241,818.00 847.64% Report Analysis sheets 2006 -2007 K type C Audit Population - Active CIP Type "C" Contracts FY 2006 -2007 Table 1.1 Job Contract Contract Title K Dept. Original # of Total C/O $ % # No Type Contract $ C /O's C.000329 Mamalahoa Hwy - Kawaihae Connector RD C $383,500.00 2 16,100.00 4.20% 13- 3681 C.000340 North Kohala Senior Center Re -Roof C $159,926.25 1 (7,843.75) -4.90% 3696 C.000354 Lincoln Park Tennis Court Improvements C P $181,750.46 2 2,492.06 1.37% C.000363 Professional Land Agent Services for Palani Road Traffic PS 5,937.47 1 11,249.93 189.47% Improvements (TMK: (3) 7 -4- 008:065 portion of) s 3682 C.000368 Improvements to Aupuni Center Conference Room C $94,000.00 2 18,690.18 19.88% C.000377 Hilo SPS Underground Injection Well Closure C $69,600.00 1 4,400.00 6.32% C.000448 Mamalahoa Highway Improvements, Captain Cook, South PS 129,500.00 3 73,500.00 56.76% Kona, Hawaii, Job No. P -3684A 3680 C.000457 Mamalahoa Highway / Hina -Lani Street Traffic Signals C T 489,284.41 2 14,891.22 3.04% C.000469 Mamalahoa Highway Improvements, Kealakekua, South Kona, PS 60,200.00 3 187,575.00 311.59% Hawaii, Job No. P -3684B Environmental Assessment for the Acquisition of Existing Flood C.000503 Channel & Basin for the Mohouli Housing Project C 50,000.00 0 0.00% 13- 3658 C.000505 Piilani Elderly Complex Accessibility Improvements C B 305,000.00 3 84,488.00 27.70% P_ 3678 C.000518 Palani Road /Highway 190 Intersection Improvements C P 1,071,530.00 7 126,428.24 11.80% 3660 C.000579 Large Capacity Cesspool Conversion Projects Segment No. 1 C B 1,498,000.00 1 41,285.00 2.76% C.000586 Land Agent Services for Roadside Improvements for Various C 77,159.56 1 4,899.56 6.35% South Hilo Roads Report Analysis sheets 2006 -2007 K type C Audit Population - Active CIP Type "C" Contracts FY 2006 -2007 Table 1.1 Job Contract Contract Title K Dept. Original # of Total C/O $ % # No Type Contract $ C /O's B- 3708 C.000603 KCAC Pool Pump System Repairs C B 115,230.00 2 17,463.26 15.16% 3487 C.000608 Kalapana Road Realignment C P 1,522,010.81 2 (67,115.88) -4.41% 3692 C.000613 Office of the Prosecuting Attorney at Aupuni Center C B 3,989,161.00 3 56,533.87 1.42% 3639 C.000622 Hilo Senior Center (Kamana) Accessibility Improvements C B 355,185.00 2 22,085.07 6.22% 3729 C.000630 Kailua Park - Parking Lot Light Pole Replacement C B 84,490.00 2 1,885.00 2.23% 3711 C.000631 Transfer Station Repairs / Enhancements, Phase is C S 372,348.00 2 3,478.34 0.93% 3634 C.000635 Keaau Community Center Accessibility Improvements C B 275,432.00 2 4,281.27 1.55% s 3722 C.000641 East Hawaii Regional Sort Station C S 6,409,034.20 4 1,389,302.74 21.68% 3661 C.000643 Large Capacity Cesspool Conversion Projects Segment No. 2 C B 520,400.00 3 43,729.76 8.40% B- 3663 C.000644 Large Capacity Cesspool Conversion Projects Segment No. 4 C B 685,420.00 4 99,758.00 14.55% Architectural Services for Replacement of Existing Built -Up C.000650 Roofing at Hawaii Public Safety Building A and Building B and PS 162,624.00 1 16,170.00 9.94% Renovation of Pistol Range Repairs B- 3637 C.000652 Hualani Park Accessibility Improvements C B 282,279.00 2 49,035.00 17.37% 3662 C.000656 Large Capacity Cesspool Conversion Projects Segment No. 3 C B 1,268,000.00 2 22,659.00 1.79% 3740 C.000657 Large Capacity Cesspool Conversion Projects Segment No. 5 C B 3,770,500.00 1 36,276.00 0.96% Report Analysis sheets 2006 -2007 K type C Audit Population - Active CIP Type "C" Contracts FY 2006 -2007 Table 1.1 Job Contract Contract Title K Dept. Original # of Total C/O $ % # No Type Contract $ C /O's C.000664 Civil Engineering Services for Laiopua Connector Road Project C 250,000.00 1 21,080.00 8.43% (Portion of Keanalehu Drive & Manawaea Street) C.000698 Environmental Assessment and Permit Services for Waikoloa PS 27,900.00 2 16,400.00 58.78% Emergency Access Road ww 3714 C.000712 Hilo Wastewater Treatment Plant Boiler Replacement C WW 139,830.00 1 18,068.66 12.92% 3679 C.000713 Laupahoehoe Point Gym Re- Roofing & Improvements C B 835,000.00 1 30,380.84 3.64% 3700 C.000720 Pahoa Neighborhood Facility Roofing, Repairs and Site C B 1,151,000.00 6 47,177.04 4.10% Improvements 3733 C.000721 Edith Kanakaole Multi- Purpose Stadium Perimeter Fence C B 81,900.00 1 790.67 0.97% 3734 C.000724 Central Fire Station - Roof Repairs C B 350,000.00 1 19,816.96 5.66% P C.000730 Mamalahoa Highway Improvements, Honalo to Captain Cook C P 2,696,506.00 8 177,061.97 6.57% 3684A (Captain Cook Intersections) 3618 C.000732 Coconut Island Accessibility and Wastewater Disposal System C B 1,656,000.00 3 28,204.97 1.70% Improvements C.000737 Light Detection and Ranging (LiDAR) - Puna LiDAR for PS 221,000.00 2 177,250.00 80.20% Development of Flood Insurance Rate Maps 3576 C.000755 ADA Compliance Projects - West Hawaii, Kailua Park (Old C B 1,948,510.00 2 68,141.77 3.50% Airport) Improvements ww 3743 C.000784 Hilo Recycling Improvements C SW 395,805.00 2 52,624.90 13.30% C.000854 Planning and Civil Engineering Services for Laaloa Avenue PS 1,124,150.00 4 406,755.00 36.18% Extension 3728 C.000856 Pahoa Fire Station C B 4,800,000.00 1 1,252.00 0.03% Report Analysis sheets 2006 -2007 K type C Audit Population - Active CIP Type "C" Contracts FY 2006 -2007 Table 1.1 Job Contract Contract Title K Dept. Original # of Total C/O $ % # No Type Contract $ C /O's 36848 C.000872 Mamalahoa Highway Improvements (Honalo to Captain Cook) C P 1,246,645.00 4 (78,611.44) -6.31 1 Kealakekua — Phase I C.000890 Pahoa Complex Off -Site Improvements PS 134,570.00 1 20,430.00 15.18% C.000896 Kona Coastview /Wonder View Subdivisions W/S Improvements C 5,436,224.00 cp 3 857,587.00 15.78% C.000899 Kaumana Drive Flood Protection Project, Wailuku - Alenaio PS 418,900.00 1 ® - 0.00% Watershed 3677 C.000913 Hawaii County Building Asbestos Abatement and Roof Repairs C B 2,830,000.00 2 79,730.45 2.82% B 3760A C.000923 Puainako Center Temporary Office Relocation C B 88,541.00 2 24,504.08 243,500.00 27.68% C.000939 Keopo - Hienaloli Streams Flood Damage Reduction Project PS 465,750.00 >K 1 52.28% Feasibility Study 3533C C.000955 ADA Curb Ramp Compliance Program, Phase II, Part B C P 607,232.00 2 2,500.00 0.41% B C.000962 Structural Engineering Services for Police Evidence Warehouse PS 155,820.00 1 24,180.00 15.52% 3749 Mezzanine Addition, Job No. B -3749 P 3550A C.000964 ADA Curb Ramp Compliance Program, Phase II, Part A C P 879,115.00 4 173,455.23 19.73% 36848 C.000975 Mamalahoa Highway Improvements, Honalo to Captain Cook C P 1,873,996.00 1 (74,778.04) - 3.99% z ( Kealakekua — Phase II) 3550D C.000984 ADA Curb Ramp Compliance Program, Phase II, Part D C P 2,106,056.54 1 14,771.00 0.70% 3769 C.000989 Kalopa Sand Gulch Road Slope and Safety Repairs C P 271,000.00 1 4,100.00 1.51% C.000995 Architectural Services for Makalei Fire Station PS $567,953.00 9 0 0.00% Report Analysis sheets 2006 -2007 K type C Audit Population - Active CIP Type "C" Contracts FY 2006 -2007 Table 1.1 Job Contract Contract Title K Dept. Original # of Total C/O $ % # No Type Contract $ C /O's 3772 C.001030 Lincoln Park Playground Safety Surfacing C B 76,900.00 1 4,711.30 6.13% Construction Management Services for Reed's Island Bridge, C.001031 Ka'ahakini Bridge and Kahului Bridge Improvements PS $40,000.00 2 55,000.00 137.50% 3R; C.001091 Aupuni Center Parking Lot Improvements C B 3,700,000.00 2 191,510.00 5.18% 3766 C.001094 Restroom Improvements for Waiakea -Uka Park C B 211,200.00 1 17,084.14 8.09% Charles "Sparky" Kawamoto Swim Stadium Pool Filters 3756 C.001110 C B 373,610.00 1 29,103.91 7.79% Replacement and Repairs 3152 C.001291 Civil Engineering Services for Kalopa Sand Gulch Bypass Road PS $42,806.00 1 10,140.00 23.69% Contracts 76 # C /o's $83,896,820.76 161 '% Total C /O's of Total Original K's $ 11,041,010.59 13.16% ® C/O #1 issued for $ 109,000, however work was anticipated and included in original contract, contingent upon securing funding which was subsequently obtained. K) C/O scope was actually submitted to a separate professional services procurement ranking process, the same vendor was ranked number one. DPW determined it was in the County's best interest, and would save time and resources by issuing a supplement to the existing contract rather than draft and route a new contract related to the "new" scope. cp Contract not included in audit sample. Water Supply project, DPW involvement only for c/o for repaving of road after installation of water line. >K Contract not included in audit sample. 50/50 County and Federal cost share, project managed by Army Corps of Engineers. 9 Contract not included in audit sample. Coding of accounting system entries appeared to be c /o, upon review both accounting entries pertain to recertification of original contract amount, no change orders issued at end of field work. Audit Sample is comprised of the shaded contracts. C = A Contract Issued for Construction PS + A Contract Issued for Professional Services Report Analysis sheets 2006 -2007 K type C Audit Sample - FY 2006 -2007 Professional Services Contracts and Supplements Greater Than + or - 10% Table 1.2 Job Contract Contract Title K Dept. Original Original K # of Total C/O $ % Final /Closed # No Type Contract $ Date C /O's 3685 C.000045 Structual ENG SVCS -West Hawaii TRF BLDG PS DPW $ 155,200.00 7/2/2004 2 $ 178,248.00 114.85% Open C.000328 Roof RPR/REMVL ENCP Asbestos -HI Cty Bld PS DPW 264,477.00 5/16/2005 2 10 2,241,818.00 847.64% Open Professional Land Agent Services for Palani Road Traffic C.000363 PS DPW 5,937.47 6/29/2005 1 11,249.93 189.47% Open Improvements (TMK: (3) 7- 4- 008:065 portion of) Mamalahoa Highway Improvements, Captain Cook, C.000448 PS DPW 129,500.00 8/31/2005 3 73,500.00 56.76% Open South Kona, Hawaii, Job No. P -3684A Mamalahoa Highway Improvements, Kealakekua, South C.000469 PS DPW 60,200.00 9/12/2005 3 187,575.00 311.59% 10/31/2007 Kona, Hawaii, Job No. P -3684B Architectural Services for Replacement of Existing Built - C.000650 Up Roofing at Hawaii Public Safety Building A and PS DPW 162,624.00 3/29/2006 1 16,170.00 9.94% Open Building B and Renovation of Pistol Range Repairs Environmental Assessment and Permit Services for C.000698 PS DPW 27,900.00 5/11/2006 2 16,400.00 58.78% Open Waikoloa Emergency Access Road Light Detection and Ranging (LiDAR) - Puna LiDAR for C.000737 PS DPW 221,000.00 6/7/2006 2 177,250.00 80.20% Open Development of Flood Insurance Rate Maps Planning and Civil Engineering Services for Laaloa C.000854 PS DPW 1,124,150.00 7/25/2006 4 406,755.00 36.18% Open Avenue Extension C.000890 Pahoa Complex Off -Site Improvements PS DPW 134,570.00 9/1/2006 1 20,430.00 15.18% Open Kaumana Drive Flood Protection Project, Wailuku- C.000899 PS DPW 418,900.00 9/8/2006 1 ® - 0.00% Open Alenaio Watershed 8 Structural Engineering Services for Police Evidence 3749 C.000962 Warehouse Mezzanine Addition, Job No. B -3749 PS DPW 155,820.00 12/18/2006 1 24,180.00 15.52% Open Construction Management Services for Reed's Island C.001031 Bridge, Ka' ahakini Bridge and Kahului Bridge PS DPW 40,000.00 2/2/2007 2 55,000.00 137.50% Open Improvements C.001291 Civil Engineering Services floor Kalopa Sand Gulch Bypass PS DPW $ 42,806.00 6/26/2007 1 $ 10,140.00 23.69% Open 3P52 Contracts 14 # C /o's $ 2,943,084.47 26 $ 3,418,715.93 % Total C /O's of Total Original K's 116.16% 0 C/O #1 issued for $ 109,000, however work was anticipated and included in original contract, contingent upon securing funding which was subsequently obtained. =Contract included on DPW response to auditors request for "audit population ", during review auditors noted that this contract was funded through the general fund, rather than CIP. As contract met audit sample criteria and related to audit findings auditors did not remove from sample data. ®C /O scope was actually submitted to a separate professional services procurement ranking process, the same vendor was ranked number one. DPW determined it was in the County's best interest, and would save time and resources by issuing a supplement to the existing contract rather than draft and route a new contract related to the "new" scope. Report Analysis sheets 2006 -2007 K type C, Prof. Svcs. Audit Sample - FY 2006 -2007 Construction Contracts and Change Orders Greater Than + or - 10% Table 1.3 Job Contract Contract Title K Dept. Original # of Total C/O $ % # No Type Contract $ C /O's B3656 C.000056 B -3656 New Warehouse Kau Hwy Bsyd Impry C DPW $ 375,000.00 2 $ 153,306.05 40.88% open B- C.000154 Hoolulu Park Accessibility Improvements C P &R 2,589,000.00 8 2,941,969.61 113.63% open 3574 B- C.000368 Improvements to Aupuni Center Conference Room C DPW 94,000.00 2 18,690.18 19.88% 4/20/2006 3682 B- C.000505 Piilani Elderly Complex Accessibility Improvements C P &R 305,000.00 3 84,488.00 27.70% 7/11/2006 3658 P -3678 C.000518 Palani Road /Highway 190 Intersection Improvements C DPW 1,071,530.00 7 126,428.24 11.80% 4/11/2007 B- C.000603 KCAC Pool Pump System Repairs C P &R 115,230.00 2 17,463.26 15.16% 1/29/2007 3708 S -3722 C.000641 East Hawaii Regional Sort Station C DEM 6,409,034.20 4 1,389,302.74 21.68% open B- C.000644 Large Capacity Cesspool Conversion Projects Segment No. 4 C DPW 685,420.00 4 99,758.00 14.55% open 3663 B- C.000652 Hualani Park Accessibility Improvements C P &R 282,279.00 2 49,035.00 17.37% 11/1/2006 3637 ww C.000712 Hilo Wastewater Treatment Plant Boiler Replacement C DEM 139,830.00 1 18,068.66 12.92% 12/18/2006 3714 P Mamalahoa Highway Improvements, Honalo to Captain Cook C.000730 C DPW 2,696,506.00 8 177,061.97 6.57% 6/22/2007 3684A (Captain Cook Intersections) ww C.000784 Hilo Recycling Improvements C DEM 395,805.00 2 52,624.90 13.30% 9/22/2006 3743 e C.000923 Puainako Center Temporary Office Relocation C DPW 88,541.00 2 24,504.08 27.68% 1/2/2007 3760A P C.000964 ADA Curb Ramp Compliance Program, Phase II, Part A C DPW $ 879,115.00 4 $ 173,455.23 19.73% open 3550A # Contracts # C /o's 14 $ 16,126,290.20 51 $ 5,326,155.92 % Total C /O's of Total Original K's 33.03% Report Analysis sheets 2006 -2007 K type C Table 5.1 Audit Sample - Contracts and Modifications Contract No Contract Title Change Order Description C/O or Supp Original Contract Amount C/O Amount C.000045 Structual ENG SVCS -West Hawaii TRF BLDG C.000045.1 C.000045.2 Professional Services Contract $155,200.00 Additional engineering /design services S _ Scope and necessity of supplement unclear S 178,248.00 C.000056 Planning, Design and Construction of the New Warehouse Addition for Kau Highway Baseyard Improvements C.000056.1 C.000056.2 Construction Contract $375,000.00 Delay in contract execution C 136 238.00 Increased costs of labor /equipment /materials due to delay in contract execution C 17,068.05 C.000154 Ho'olulu Park Accessibiilty Improvements C.000154.1 C.000154.2 C.000154.3 C.000154.4 C.000154.5 C.000154.6 C.000154.7 C.000154.8 Construction Contract $2,589,000.00 Deductive #2 + Other Reinstated Contract Work C 1,007,181.00 Drainage /gas /electrical /building modifications C 33 604.00 Deductive #1 + Other Reinstated Contract Work C 1 421 348.00 Parking pavement + drainage connections C 61 631.00 Carpentry + painting + ADA /fire installations C 82 111.00 Repair /replace unexpected damage C 51 367.00 Repair /replace unexpected damage C 117 665.61 Repair /replace unexpected damage C 167 062.00 C.000328 Roof RPR /REMVL ENCP Asbestos -HI Cty Bld C.000328.1 C.000328.2 Professional Services Contract 264 477.00 Amend Scope to include Renovation Phase II S 1,886,840.00 Amend Design to accommodate Council offices S 354 978.00 C.000363 Land Agent Services for Palani Road Traffic Improvements C.000363.1 Professional Services Contract 5,937.47 Appraisal /acquisition of 4 additional TMK parcels S 11,249.93 C.000368 Improvements to Aupuni Center Conference Room C.000368.1 C.000368.2 Construction Contract 94,000.00 Remove concrete apron /replace with new slab C 4 518.56 Construct new ADA accessible path C 14 171.62 C.000448 Mamalahoa Highway Improvements, Captain Cook, South Kona, Hawaii C.000448.1 C.000448.2 C.000448.3 Professional Services Contract 129,500.00 Additional topographical survey work S 7 000.00 Additional design services for road improvements S 46 000.00 Additional design services for drywells + survey S 20 500.00 Table 5.1 Audit Sample - Contracts and Modifications C.000469 Mamalahoa Highway Improvements, Kealakekua, South Kona, Hawaii C.000469.1 C.000469.2 C.000469.3 Professional Services Contract 60,200.00 More Phase 1 road design + Phase 2 bid package S 145 375.00 Parking lot design and EA + Phase 1/2/3 bid pkg S 32 500.00 Prep NPDES and Phase 3 engineering /landscaping S 9,700.00 C.000505 Piilani Elderly Complex Accessibility Improvements C.000505.1 C.000505.2 C.000505.3 Construction Contract 305,000.00 Relocate water /hook sewer /decommission cesspool C 46-1425.00 Punch list items C 37 286.00 Omitted punch list item - restroom partitions C 777.00 C.000518 Palani Road /Highway 190 Intersection Improvements C.000518.1 C.000518.2 C.000518.3 C.000518.4 C.000518.5 C.000518.6 C.000518.7 Construction Contract 1,071,530.00 Backfill lava tube C 17 959.74 Additional bank excavation C 25 102.00 Additional work at Hina Lani Street C 67 460.00 Additive #2: 2 loop detectors at Mamalahoa Hwy C 41 560.00 Additive #2: short supply material adjustment C 3,379.76 Substitution of materials C (3,379.76) Reduction in work scope C 25 653.50 C.000603 KCAC Pool Pump System Repairs C.000603.1 C.000603.2 Construction Contract 115 230.00 Remove /replace technocheck valve C 3,950.19 Remove /replace circuit breaker and reducers. Repair pump leak. C 13,513.07 C.000641 East Hawaii Regional Sort Station C.000641.1 C.000641.2 C.000641.3 C.000641.4 Construction Contract 6,409,034.20 Scope change + 2% cost escalation due to delay. C 1,131,225.84 Design fee for modified facilities + NPDES permit. C 107 812.00 Install waterline + regrade truck area + upgrade hose reels, sumip and ipurnip C 90,496.83 Allowance forelectrical and water main piping, meter and service. C 59,768.07 C.000644 Large Capacity Cesspool Conversion Projects, Segment No. 4 C.000644.1 C.000644.2 C.000644.3 C.000644.4 Construction Contract 685,420.00 Kona Magic Sand +Keauhou Fire Station changes C 8,108.00 Konawaena Swimming Pool + additional materials C 32 250.00 Kau Baseyard + Milolii Park + Keauhou Fire Station + Naalehu Community Center C 32,650.00 Add work at Naalehu Community Center + Delay for private connections C 26,750.00 Table 5.1 Audit Sample - Contracts and Modifications Replacement of Existing Built -Up Roofing at Hawaii Public Safety Buildings A and B and Renovation of C.000650 Pistol Range Repairs C.000650.1 Professional Services Contract 162,624.00 Amend scope to include repair waterproofing of main entrance deck S 16,170.00 C.000652 Hualani Park Accessibility Improvements C.000652.1 C.000652.2 Construction Contract 282,279.00 Replace /reinforce fencing + change bleachers C 31 403.00 Replace ballfield elements + driveway reconstruct C 17 632.00 C.000698 EA and Permit Services for Waikoloa Emergency Road C.000698.1 C.000698.2 Professional Services Contract 27,900.00 Scope expanded from upper portion to entire road S 9 400.00 Scope changes to alternate route S 7,000.00 C.000712 Hilo Wastewater Treatment Plant Boiler Replacement 0.000712.1 Construction Contract 139,830.00 Replace failed Boiler 1 with temporary boiler while Boiler 2 being replaced. C 18,068.66 C.000730 Mamalahoa Highway Improvements, Honalo to Captain Cook (Captain Cook Intersections) 0.000730.1 C.000730.2 C.000730.3 C.000730.4 0.000730.5 C.000730.6 C.000730.7 C.000730.8 Construction Contract 2,696,506.00 Special public outreach meetings. C 10 000.00 Traffic control device - electronic message board C 49 561.14 Night work construction + Phone pole excavation C 188 738.00 Construction time adjustment + Pole excavation C 3,000.00 Install concrete pipe + catch basin w /swale grate C 28 546.00 Adjust intake box /grate /swale + construct curb C 4,060.00 Adjust intake box /grate /swale at other intersection C 3,300.00 Final /Balancing C/O for inclement weather 0 110 143.17 C.000737 Puna Digital Elevation Model (DEM) Project C.000737.1 C.000737.2 Professional Services Contract 221 000.00 Increase scope for northern half of Puna District S 77,250.00 Weather contingency not provided in contract S 100,000.00 C.000784 Hilo Recycling Improvements 0.000784.1 0.000784.2 Construction Contract 395,805.00 Clear trees + Add gravel ramp +striping +asphalt C 71 197.00 Short supply material adjustments by contract C 18 572.10 Table 5.1 Audit Sample - Contracts and Modifications Panning and Civil Engineering Services for the C.000854 La'aloa Avenue Extension C.000854.1 0.000854.2 C.000854.3 C.000854.4 Professional Services Contract 1,124,150.00 Add advisory group member and meetings, revise standards, add traffic calming demo project S 148,790.00 Revise environmental assessment, add 1 meeting, changes to traffic calming demo project. S 84,310.00 Add traffic calming demo project S 21,000.00 Additional archaeological services necessitated by final road alignment selected S 152,655.00 C.000890 Pahoa Complex Off -Site Improvements C.000890.1 Professional Services Contract 134,570.00 Traffic impact analysis + Special permit application S 20,430.00 C.000899 Kaumana Drive Flood Protection Project, Wailuku- Alenaio Watershed C.000899.1 Professional Services Contract 418,900.00 Not supplement: additional 109,000 subject to funding rovided for in contract None - C.000923 Puainako Center Temporary Office Relocation C.000923.1 C.000923.2 Construction Contract 88 541.00 Additional utility connections + replace fan /lamp C 14 399.98 More utility connections + lamp replacements C 10 104.10 C.000962.1 Police Evidence Warehouse Mezzanine Addition, C.000962.1 Professional Services Contract 155 820.00 Mechanical design of humidity control system S 24,180.00 C.000964 ADA Curb Ramp Compliance Program Phase II, Part A C.000964.1 C.000964.2 C.000964.3 C.000964.4 Construction Contract 879,115.00 Item /work substitution - No change in cost or time. C - 3 additional intersection (inadvertently omitted) C 93 058.00 Add pushbotton pedestal + 300 LF of striping C 4,376.23 1 more intersection C 76 021.00 Construction Management Services for Reed's Island C.001031 Bridge, Ka'ahakini Bridge Improvements C.001031.1 C.001031.2 Professional Services Contract $40,000.00 Per supplement: "Assist in programming and managing the Mohouli - Kumukoa intersection design of a traffic light system." S 15, 000.00 Reactivate /update /rescope bridge design /bid docs. S 40,000.00 Civil Engineering for Kalopa Sand Gulch Bypass C.001291 Road C.001291 Professional Services Contract $42,806.00 Survey of additional 2,600 LF S 10,140.00 $19,069,374.67 8,744,871.85 Percent Increase Total Modifications to Total Original Contract 45.86% C.0005051 Pi'ilani Elderly Complex B -3658 Accessibility Improvements C.0005181 Palani Road /Highway 190 P -3678 Intersection Improvements C.0006031 KCAC Pool Pump System B -3708 Repairs C.0006411 East Hawaii Regional Sort S -3722 Station C.0006441 Large Capacity Cesspool B -3663 VARIANCE BETWEEN COUNTY CONSTRUCTION ESTIMATE, LOWEST BID AND REVISED CONTRACT C.0006521 Hualani Park Accessibility B -3637 Improvements Table 5.2 197,958 38,000 Additive #1 119.80% 126,428 80,000 Additive #2 19.80 60,000 $ Variance % Variance 115,230 55,230 17,463 19,720 Additive #1 121.16 6,200,000 SW Div. 9,338,285 Corrected Bid Tabulation; 1 $ Variance % Variance Revised K Revised K $ Variance % Variance Contract No. Proiect Name County 710,803 Additive # Contract Estimate Estimate Revised to Original to Original Revised K Revised K 44,135 Deductive #5 Estimate Estimator Lowest Bid Award to Bid to Bid K Amount Estimate Estimate to Ong. K to Ong. K C.0000561 New Warehouse Addition For $ 200,000 Bldg. Div. $ 367,700 F $ 375,000 $ 175,000 87.50% 528,306 $ 328,306 W 264.15% $ 153,306 140.88% B -3656 Kau Highway 153,306 164.15% 40.88% Baseyard Improvements C.0001541 Ho'olulu Park Accessibility 3,500,000 Parks Consul. 5,028,529 + 2,589,000 ro - 911,000 - 26.03% 5,530,970 2,030,970 W 158.03% 2,941,970 213.63% B -3574 Improvements 1,079,752 Deductive #1 2,941,970 58.03% 113.63% 892,216 Deductive#2 C.0003681 Improvements toAupuniCtr. 65,000 Bldg. Div. 88,800 Ti 94,000 i# 29,000 44.62% 112,690 A 47,690 W 173.37% 18,690 119.88% B -3682 Conference Room 48,000 Additive #1 18,690 73.37% 19.88% 5,200 Additive #2 5,000 Additive #3 C.0005051 Pi'ilani Elderly Complex B -3658 Accessibility Improvements C.0005181 Palani Road /Highway 190 P -3678 Intersection Improvements C.0006031 KCAC Pool Pump System B -3708 Repairs C.0006411 East Hawaii Regional Sort S -3722 Station C.0006441 Large Capacity Cesspool B -3663 Conversion Project C.0006521 Hualani Park Accessibility B -3637 Improvements 350,000 Parks Consul. 305,000 + 305,000 - 45,000 1,000,000 Engr. Div. 953,530 Basic Bid 1,071,530 71,530 1,197,958 A 197,958 38,000 Additive #1 119.80% 126,428 80,000 Additive #2 19.80 60,000 Bldg. Div. 115,230 Ti 115,230 55,230 17,463 19,720 Additive #1 121.16 6,200,000 SW Div. 9,338,285 Corrected Bid Tabulation; 1 6,409,034 N( 209,034 1,389,303 Additives: 251,170 Additive# 91,891 Deductive #1 648,539 Additive # 60,034 Deductive #2 710,803 Additive # 16,792 Deductive #3 211,626 Additive# 41,986 Deductive #4 1,038,876 Additive# 44,135 Deductive #5 2,041,014 Additive# 24,809 Deductive #6 1,517,497 Additive# 178,710 Deductive #7 41,880 Deductive #8 654,000 Bldg. Div. 685,420 Three Bids 685,420 31,420 125,000 Parks Consul. 320,500 � 282,279 38,221 Deletion before award -12.86 7.15% 92.05 3.37 4.80 157,279 125.82 389,488 A 39,488 W 111.28% 84,488 206,314 W 265.05% 49,035 11.28% 1,197,958 A 197,958 W 119.80% 126,428 19.80 132,693 72,693 W 221.16% 17,463 121.16 7,798,337 1,598,337 W 125.78% 1,389,303 25.78 785,178 131,178 W 120.06% 99,758 20.06 331,314 206,314 W 265.05% 49,035 165.05 84,488 126,428 17,463 1,389,303 127.70 27.70 111.80% 11.80% 115.15% 15.15% 121.68 21.68 99,758 114.55% 14.55 49,035 117.37 17.37 C.007121 Hilo Wastewater Treatment 200,000 WW Div. 139,830 Ti 139,830 - 60,170 - 30.09% 157,899 - 42,101 78.95% 18,069 112.92% WW -3714 Plant Boiler Replacement 18,069 - 21.05% 12.92% C.0007301 Mamalahoa Highway 1,750,000 # Engr. Div. 2,666,506 Ti 2,696,506 0 946,506 54.09% 2,873,568 ,q 1,123,568 W 164.20% 177,062 106.57% P -3684A Improvements, Honalo to 30,OOO Additive #1 177,062 64.20% 6.57% Captain Cook, (Captain Cook 389,877 Additive #2 Intersections) 178,238 Additive #3 C.0007841 Hilo Recycling Improvements 550,000 SW Div. 395,805 395,805 - 154,195 - 28.04% 448,430 - 101,570 81.53% 52,625 113.30% SW -3743 52,625 -18.47% 13.30% C.0009231 Puainako Center Temporary 50,000 Bldg. Div. 88,541 88,541 38,541 77.08% 113,045 ,q 63,045 W 226.09% 24,504 127.68% B -3760A Office Relocation 24,504 126.09% 27.68% C.0009641 Program Phase II, 800,000 Engr. Div. 847,115 879,115 Jr 79,115 9.89% 1,052,570 252,570 W 131.57% 173,455 119.73% B -3550A Program Phase 11, Part A 173,455 31.57% 19.73% $ 15,504,000 $ 21,340,791 $ 16,126,290 $ 622,290 4.01% $ 21,452,446 $ 5,948,446 138.37% $ 5,326,156 133.03% 38.37% 33.03% 5,836,791 0.376470008 F Single Bidder Ti Two Bidders ro Indicates that K was issued to the lowest bidder but not for the sealed bid amount. # Internal estimate was given as a range of $1,500,000 to $2,000,000. For analytical purposes used the average of $1,750,000 A Project has been finaled and accepted, Revised K represents final cost. i1 Contract issued for Base Bid $88,800 plus Additive #2 $5,200 for a total original contract of $94,000. 0 Contract issued for Base Bid $2,666,506 plus Additive #1 $30,000 for a total original contract of $2, 696,506. Federally Funded project Administered by OHCD, Procured and Managed by DPW, Scoped by Consultant through contract with P &R Jr Difference between bid and contract due to mathematical error in bid proposal, still low bid with correction. W Contracts in excess of 110% of County's original estimated cost. VARIANCE BETWEEN COUNTY PROFESSIONAL SERVICES ESTIMATE, NEGOTIATED FEE AND REVISED CONTRACT Table 5.2a $ Variance % Variance $ Variance % Variance Contract Revised K Revised K Revised K Revised K No. Project Name County Negotiated Contract $ Variance % Variance Revised to Original to Original to Original Amt. to Estimate Estimator Fee Award Estimate to Fee Estimate to Fee K Amount Estimate Estimate K Orig. K C.000045 Structual Engineering Services- $ 98,000 Bulding Division $ 155,200 $ 155,200 $ 57,200 58.37% $ 333,448 $ 235,448 0 340.25% $ 178,248 214.85% West Hawaii Traffic Building 178,248 240.25% 114.85% C.000328 Roof Repairs and Removal of 120,000 Building Division 264,477 264,477 144,477 120.40% 2,506,295 2,386,295 0 2088.58% 2,241,818 K) 947.64% Encapsulated Asbestos at 2,241,818 1988.58% 847.64% Hawaii County Building C.000363 Profess. Land Agent Svcs. For 6,000 DPW Administration 5,937 5,937 (63) -1.05% 17,187 11,187 0 286.46% 11,250 289.47% Palani Rd. Traffic Improvements 11,250 186.46% 189.47% (TMK:(3) 7-4- 008:065 portion of) C.0004481 Mamalahoa Highway 120,000 Engineering Division 129,500 129,500 9,500 7.92% 203,000 83,000 0 169.17% 73,500 156.76% P -3684A Improvements (Captain Cook) 73,500 69.17% 56.76% C.0004691 Mamalahoa Highway 50,000 Engineering Division 60,200 60,200 10,200 20.40% 247,775 197,775 0 495.55% 187,575 411.59% P -3684B Improvements Project 187,575 395.55% 311.59% (Kealakekua) C.000650 Replace Existing Built -up 300,000 Building Division 162,624 162,624 (137,376) - 45.79% 178,794 (121,206) 59.60% 16,170 109.94% Roofing at Bldg. 16,170 -40.40% 9.94% C.000698 Envirn. Assess& 30,000 DPW Administration 27,900 27,900 (2,100) -7.00% 44,300 14,300 0 147.67% 16,400 158.78% for Permit Svcs. 16,400 47.67% 58.78% Waikoloa Emerg. Access Rd. C.000737 Light Detection and Ranging 100,000 Engineering Division 221,000 221,000 121,000 121.00% 398,250 298,250 0 398.25% 177,250 180.20% (LIDAR) -Puna for Development of 177,250 298.25% 80.20% Flood Insurance Rate C.000854 Laaloa Avenue Extension 500,000 Engineering Division 1,124,150 1,124,150 624,150 124.83% 1,530,905 1,030,905 0 306.18% 406,755 136.18% 406,755 206.18% 36.18% C.000890 Pahoa Complex Off -Site 150,000 Building Division 134,570 134,570 (15,430) - 10.29% 155,000 5,000 103.33% 20,430 115.18% Improvements 20,430 3.33% 15.18% C.000899 Kaumana Drive Flood Protection 200,000 Engineering Division 418,900 418,900 @ 218,900 109.45% 418,900 - 0.00% - 0.00% Proj. Wailuku- Alenaio Watershed - 0.00% 0.00% C.000962 Evidence Warehouse Mezzanine & 80,000 Building Division 155,820 155,820 75,820 94.78% 180,000 100,000 0 225.00% 24,180 115.52% Office Additions 24,180 125.00% 15.52% C.001031 Construction Mgmt. Svcs for 40,000 DPW Administration 40,000 40,000 - 0.00% 95,000 55,000 0 237.50% 55,000 237.50% Reed's Island Bridge, Ka'ahakini 55,000 137.50% 137.50% Bridge and Kahului Bridge Improvements C.001291 Civil Engr. Svcs. for Kalopa Sand 100,000 Engineering Division 42,806 42,806 (57,194) - 57.19% 52,946 (47,054) 52.95% 10,140 123.69% Gulch Bypass Road 10,140 -47.05% 23.69% $ 1,894,000 $ 2,943,084 $ 2,943,084 $ 1,049,084 55.39% $ 6,361,800 $ 4,467,800 335.89% $ 3,418,716 216.16% 3,418,716 235.89% 116.16% 5 Contract # C000939 not included as the project is a 50150 cost share between County and U.S. Army Corps of Engineers for Kaunama Drive Flood Protection and Wailuku- Alanaio Watershed, and is federally scoped, procured and managed. $109,000 Additive Scope - included in orignal procurement dependent on securing funds. $309,900 base + $109,000 additive 200,000 Federal + 109,900 County +$109,000 Federal funds for additive LL{ Contract included on DPW response to auditors request for "audit population ", during review auditors noted that this contract was funded through the general fund, rather than CIP. As contract met audit sample criteria and related to audit findings auditors did not remove from sample data. K) C/O scope was actually submitted to a separate professional services procurement ranking process, the same vendor was ranked number one. DPW determined it was in the County's best interest, and would save time and resources by issuing a supplement to the existing contract rather than draft and route a new contract related to the "new" scope. 0 Contracts in excess of 110% of County's original estimated cost. Audit Sample - Construction and Professional Services Contracts - Time Analysis Table 5.3 Job Contract K Original Original K Original Date Revised K Actual Date Date of Final Days over No. No Contract Title Type Contract $ Date for Date of of Acceptance Payment contract Completion Completion Completion Date at 5/16/08 3685 C.000045 Structual ENG SVCS -West Hawaii TRF BLDG PS 155,200.00 7/2/2004 11/5/2004 4/30/2007 open open open 382 B3656 C.000056 B -3656 New Warehouse Kau Hwy Bsyd Impry C 375,000.00 8/21/2007 11/19/2007 none open open open 179 8 -3574 C.000154 Hoolulu Park Accessibility Improvements C 2,589,000.00 9/28/2004 4/20/2005 6/30/2007 open open open 321 C.000328 Roof RPR /REMVL ENCP Asbestos -HI Cty Bld PS 264,477.00 5/16/2005 1/9/2007 12/10/2008 open open open Professional Land Agent Services for Palani C.000363 Road Traffic Improvements (TMK: (3) 7 -4- PS 5,937.47 6/29/2005 1/10/2006 8/31/2006 open open open 624 008:065 portion o 8 -3682 C.000368 Improvements to Aupuni Center Conference C 94,000.00 6/27/2005 1/18/2006 3/30/2006 4/20/2006 7/7/2006 7/17/2006 21 x Room C.000448 Mamalahoa Highway Improvements, Captain PS 129,500.00 8/31/2005 6/2/2006 none open open open 714 Cook, South Kona, Hawaii, Job No. P -3684A Mamalahoa Highway Improvements, C.000469 Kealakekua, South Kona, Hawaii, Job No. P- PS 60,200.00 9/12/2005 1/31/2006 10/31/2006 10/31/2007 no 3/18/2008 365 3684B documentation Piilani Elderly Complex Accessibility 8 -3658 C.000505 C 305,000.00 9/30/2005 4/3/2006 6/30/2006 7/11/2006 12/4/2006 6/28/2007 11 x Improvements P -3678 C.000518 Palani Road /Highway 190 Intersection C 1,071,530.00 12/1/2005 10/25/2006 10/30/2006 4/11/2007 9/1/2006 6/7/2007 163 x Improvements 8 -3708 C.000603 KCAC Pool Pump System Repairs C 115,230.00 2/14/2006 10/31/2006 1/29/2007 1/29/2007 3/9/2007 3/21/2007 0 S-3722 C.000641 East Hawaii Regional Sort Station C 6,409,034.20 3/10/2006 4/10/2007 10/13/2008 open open open 8 -3663 C.000644 Large Capacity Cesspool Conversion Projects C 685,420.00 3/16/2006 10/27/2006 4/26/2007 open open open 386 Segment No. 4 Report Analysis sheets 2006 -2007 K type C Audit Sample - Construction and Professional Services Contracts - Time Analysis Table 5.3 Job Contract K Original Original K Original Date Revised K Actual Date Date of Final Days over No. No Contract Title Type Contract $ Date for Date of of Acceptance Payment contract Completion Completion Completion Date at 5/16/08 Architectural Services for Replacement of C.000650 Existing Built -Up Roofing at Hawaii Public PS 162,624.00 3/29/2006 6/15/2006 9/25/2006 open open open 599 Safety Building A and Building B and B -3637 C.000652 Hualani Park Accessibility Improvements C 282,279.00 3/29/2006 6/12/2006 10/31/2006 11/1/2006 11/1/2006 10/9/2007 1 x Environmental Assessment and Permit C.000698 Services for Waikoloa Emergency Access PS 27,900.00 5/11/2006 11/11/2006 none open open open 552 Road ww C.000712 Hilo Wastewater Treatment Plant Boiler C 139,830.00 4/21/2006 10/14/2006 11/25/2006 12/18/2006 12/11/2006 3/6/2008 23 x 3714 Replacement Mamalahoa Highway Improvements, Honalo C.000730 to Captain Cook (Captain Cook Intersections) C 2,696,506.00 5/12/2006 6/18/2007 6/22/2007 6/22/2007 10/8/2007 12/14/2007 0 x Light Detection and Ranging (LiDAR) - Puna C.000737 LiDAR for Development of Flood Insurance PS 221,000.00 6/7/2006 10/12/2006 none open open open 582 Rate Maps VAV- 3 C.000784 Hilo Recycling Improvements C 395,805.00 6/14/2006 9/19/2006 9/23/2006 9/22/2006 9/22/2006 6/29/2007 -1 x C.000854 Planning and Civil Engineering Services for PS 1,124,150.00 7/25/2006 1/15/2008 none open open open 122 Laaloa Avenue Extension C.000890 Pahoa Complex Off -Site Improvements PS 134,570.00 9/1/2006 4/15/2007 5/15/2007 open open open 367 Kaumana Drive Flood Protection Project, C.000899 Wailuku - Alenaio Watershed PS 418,900.00 9/8/2006 9/17/2007 9/16 /2008 open open open 3760A C.000923 Puainako Center Temporary Office Relocation C 88,541.00 10/17/2006 11/14/2006 1/2/2007 1/2/2007 3/8/2007 3/19/2007 0 x Structural Engineering Services for Police B -3749 C.000962 Evidence Warehouse Mezzanine Addition, PS 155,820.00 12/18/2006 7/31/2007 none open open open 290 Job No. B -3749 P C.000964 ADA Curb Ramp Compliance Program, Phase C 879,115.00 11/20/2006 5/14/2007 4/30/2008 open open open 16 3550A II, Part A Report Analysis sheets 2006 -2007 K type C Audit Sample - Construction and Professional Services Contracts - Time Analysis Table 5.3 Job Contract K Original Original K Original Date Revised K Actual Date Date of Final Days over No. No Contract Title Type Contract $ Date for Date of of Acceptance Payment contract Completion Completion Completion Date at 5/16/08 Construction Management Services for C.001031 Reed's Island Bridge, Ka'ahakini Bridge and PS 40,000.00 2/2/2007 6/29/2007 12/31 /2008 open open open Kahului Bride Improvements p -3152 C.001291 Civil Engineering Services for Kalopa Sand Gulch PS 42,806.00 6/26/2007 10/7/2007 none open open open 222 Bypass Road 19,069,374.67 x C/O or Supplement issued on or after project date of completion Fb Project Acceptance preceeded date of completion Report Analysis sheets 2006 -2007 K type C CASEY JARMAN County Clerk Mailing ,Qures's' (Former C oun[v llviklingi 25 : I upunl Nfree? Hilo. Hau -ai'i 96720 May 23, 2008 Ilia Hand Delivery Bruce McClure, Director Department of Public Works County of Hawaii 141 Pauahi Street, Suite 7 Hilo, Hawaii 96720 Dear Bruce: ip e, r+ OF County of llawai 'i Office of the County Clerk Telephone: M08) 961 -8255 har:sinrile: 6'iA MI -13912 IiL•'NNET1I Co. C(H) D U NO H' lkpulk ('"Info•(krk COL LEEW SC'HR /IND7' I.reislrm i�• , t r�rli/rrr lirr.xinr.xs.l i n•,,x 333 Kilauea. I n-nue. Se,-id I h o !ten 1•m)Ai n Hialding, INo. Ihokivi'i 4('21) Enclosed for your review are two copies, numbered 1 to 2, of our confidential draft report. ol• the limited performance audit of the Department ol'Public Works ('11' contract change orelers and supplements for the fiscal year 2006- 2007. If you choose to submit a written response to our recommendations, your comments will generally be included in the final report. We respecllully as l. that you notify us by Wednesday, May 28, 2008, whether or not you intend to submit comment~. I r you wish your comments to be included in the final report, please submit them net later [Ilan I:rida }. May 30, 2008, at 4 :00 p.m. The Mayor, Managing Director and Department of Finance have also been provided copies of the confidential draft report- Since this report is not in final form and changes may be made to it, access to this draft report should be restricted to those assisting you in preparing your response. Public release ol'the report will be made solely by our office and only after the report is published in its final firm. Very truly yocs, COI LEEN SCHRAN D I- Legislative Auditor Enclosures xc wlenclosure: Mayor Harry Kim Managing Director Dixie Kaetsu Department of Finance Serving the Inimses of file People of Our lrk nd Ilawui'l County is an EpalOpp(m -nodiv Provider and limp /user Exhibit 1.1 Thank you for providing us an advance draft copy of your audit report of the contracts from our Engineering and Building Divisions provided us on May 23, 2008. We are reviewing your findings and recommendations and will provide detailed comments as soon as possible. After a cursory review, we would like to thank you and your staff in identifying several ways we can improve how we deliver projects. We are always open to finding better ways to serve the public. Your staff's four month detailed review of our contracts has identified some interesting findings. We wish to respect their hard work by not rushing through a five day response so we can fully consider all their recommendations. We will be prepared to address some of your recommendations when the audit report is presented to Council and will submit a full response in the coming weeks. We look forward to meeting with you and your staff on June 4, 2008 at 2:00 p.m. to clarify a few issues we have questions about. Based on our initial review, there may be further research needed to provide a clearer picture of our programs and procedures to Council. We recommend that we discuss these issues before you formally submit your report so as not to create any undue confusion about requirements of the State Procurement Law and construction industry standards. cc: Mayor Harry Kim William Takaba, Finance Department Lincoln Ashida, Corporation Counsel Engineering Division Building Division Administration Division County of Hawci i is an iqual Opportunity Providur and Employer. Exhibit 1.2 Harry Kim Bruce C. McClure Nayw D,wlvr Jiro A. Sumada L � (gaut1ty ❑fPuftlail � ty1)necrar DEPARTMENT DE PUBLIC WORKS Aupuni Center 101 Pauahi Street, Suite 7 • Hilo, Hawaii 967204224 (808)961 -8321 Fax (808)96] -8630 www.co.hawaii.hi.us e-a r� DATE: June 1, 2008 TO: Colleen Schrandt Legislative Auditor }' r� r FROM: /Lce C. McClure, P.E. Director SUBJECT: DRAFT AUDIT REPORT OF PUBLIC WORKS CONTRACTS, CHANGE ORDERS AND SUPPLEMENTS FOR FY 2006 - 2001 Thank you for providing us an advance draft copy of your audit report of the contracts from our Engineering and Building Divisions provided us on May 23, 2008. We are reviewing your findings and recommendations and will provide detailed comments as soon as possible. After a cursory review, we would like to thank you and your staff in identifying several ways we can improve how we deliver projects. We are always open to finding better ways to serve the public. Your staff's four month detailed review of our contracts has identified some interesting findings. We wish to respect their hard work by not rushing through a five day response so we can fully consider all their recommendations. We will be prepared to address some of your recommendations when the audit report is presented to Council and will submit a full response in the coming weeks. We look forward to meeting with you and your staff on June 4, 2008 at 2:00 p.m. to clarify a few issues we have questions about. Based on our initial review, there may be further research needed to provide a clearer picture of our programs and procedures to Council. We recommend that we discuss these issues before you formally submit your report so as not to create any undue confusion about requirements of the State Procurement Law and construction industry standards. cc: Mayor Harry Kim William Takaba, Finance Department Lincoln Ashida, Corporation Counsel Engineering Division Building Division Administration Division County of Hawci i is an iqual Opportunity Providur and Employer. Exhibit 1.2