PR Language Access Plan for Limited English Proficiency 09-08

Home

Language Access Plan 9-08 Parks and Recreation groups at gyms and community centers throughout the island. The Division also conducts Summer Fun and Intersession programs at various sites in all districts. Ho‘olulu Complex Section assures the clean, safe and efficient use of all facilities within the Ho‘olulu Complex. Aquatics develops and initiates water safety operations and swimming programs at 9 County pool facilities island wide. The Culture and Community Arts Section promotes, perpetuates and encourages programs and activities in support of culture, art, history and the humanities. Panaewa Recreational Complex is comprised of the Panaewa Rainforest Zoo and Gardens and the Panaewa Equestrian Center. Hilo Municipal Golf Course provides the maintenance and starters office at the only municipal golf course on the island of Hawai‘i. Elderly Activities Division is responsible for 6 programs which provide services for Older Americans on the Big Island. 1.Coordinated Services promotes self sufficiency by providing in referral to services, in-home care, transportation and socialization to maintain independent living. 2.Retired and Senior Volunteer Program makes opportunities for approximately 1,800 seniors to share their experience, abilities and skills with government and non-profit agencies as volunteers. 3.The Nutrition Program provides 156,000 meals annually for seniors both in congregate settings and via Meals on Wheels. 4.Senior Employment helps unemployed low income seniors foster economic self sufficiency through job training opportunities. 5.Elderly Recreation oversees educational, recreational and athletic activities for seniors through various classes, programs and leagues in each community. 6.Special Activities supports the Kupuna Hula Festival, Island wide tournaments and other events which extend competition beyond those offered in communities. DEFINITIONS:For the purposes of this Plan, the following definitions will apply: LANGUAGE ACCESS COORDINATOR – shall be the Director or someone else so designated by the Director. LEP– Limited English Proficiency (LEP) shall describe persons whose primary language is not English and who have a limited ability to read, write, speak or understand English. Such persons may be eligible to receive language assistance during their interaction with P&R employees relating to a program, facility use or reservations. VITAL DOCUMENT – shall be one that is necessary for the complete and total understanding of the LEP client that cannot be explained verbally, either in person or by phone. Such a document would provide important information necessary to participate in programs and activities offered by the department, including applications, outreach materials and written notices of rights, denial of services, etc. Such documents include burial information for cemeteries. Others will be described as they become known. 2