2013-12-05 Windward Transcript -Greenlaw

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ISHIBASHI: Good morning. C. GREENLAW: I’m Auntie Cindy. This was actually at my request that we change the hours. Because one night we had an emergency and our trucks drove in late, because they went out and it took care of the job, and I realized it. You know, most time, I mean almost always and never every day, our crew is there a little bit at 7 and then they’re back before 4. We don’t do a lot of business on site. But there are occasional times when a job has to be finished for someone and the trucks will pull in at 6. And so I just was concerned about that. I wrote to Sue right away and said I just want to be honest, there are times when our crews come in later than 4 o’clock. And it’s important to the customers that need the water that they do not just stop at 4 and leave. So that was the reason that I asked for that. HONG: And so the clarification that we’d like to make is to limit the hours of operation from 7 a.m. through 6 p.m., taking into account any kind of an emergency or last minute things that may come up, instead of coming back to the Planning Commission with a violation that somebody came in with a truck at 4:15 p.m. You know, so I think extending it to 6 p.m. would be reasonable. ONO: Mr. Chair? ISHIBASHI: Commissioner Ono. ONO: I’m sorry, what you had cited as an example is an exception to a normal operation? C. GREENLAW: Absolutely. ONO: But with your request for a change of time you’re making it a routine time. So I’m having a difficult time -. C. GREENLAW: Well, it isn’t a routine time, but I don’t want to be in violation either if our trucks come in late. I mean it’s an unusual situation. I don’t know if you remember the young man who said I went to school there for seven years and I found out today that there’s a water business there. Because most times our warehouse is closed and there’s no one there at all; and so -. But the nature of the business is that the crew will come and collect the trucks and go and do a job some place, and sometimes it takes longer than 4 o’clock. So I don’t know how best to do that. ONO: I understand what you’re saying. But I’m suggesting that if you extend your hours of operation then that becomes your standard. So now -. C. GREENLAW: Oh, no, we’re not, we’re not in any way trying to get bigger or longer. We’re doing the opposite. I mean this is what we have been doing for 33, 25 years with the water business. We aren’t asking to change anything of what we’ve already been doing. We’re really not interested in more work. We’d like, we’d really like less. 3 EXHIBIT C