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His short time goal is to make sure that the staff is in compliance with giving everybody <br />the “AHA” experience because the customer matters. “A” stands for Aloha everybody. <br />“H” stands for Help them. Make sure they leave like they got their problem solved. And <br />the other “A” stands for A Hui Ho, which in Hawaiian means come back. So we give <br />everybody the AHA experience and we make them feel comfortable and make them feel <br />like they belong. Kimo doesn’t want anybody to feel disrespected in this agency. <br /> <br />The second thing is to build bridges. These hallways connect us, they don’t separate <br />us. The offices in the building need to work together as one. We are all here for the <br />same reasons. <br /> <br />And then we need to have each other’s back. In government, we cannot have all the <br />answers, but at least he’ll be willing to talk about it. He’ll put it on the table and <br />brainstorm. Budget is slim, but that shouldn’t stop us from caring. It shouldn’t stop us <br />from solving problems. <br /> <br />His long term goals are that the office has an Area Agency Plan that we’re developing <br />and now we’re an ADRC, since our Federal government has tried to merge the <br />disabilities with aging. So we just have to honor the D in the ADRC. It is basically goals <br />that have been developed from the Feds, but we have to figure out how to implement it. <br />So, we’ll keep you informed on that. <br /> <br />J. Floyd <br /> stated that one of the things that he looked at the ADRC as being is it’s an <br />organization that gathers information from a lot of sources. It’s an information gathering <br />and disbursement organization. He feels the ADRC has been tasked with developing <br />and/or collaborating with agencies to provide services. <br /> <br />Wesley Tanigawa <br />According to Kimo, a big prize for the ADRC is who came from ARC <br />and is a developmental disabilities kind of advocate. Kimo is in Mental Health and we <br />have Aging. So we’re trying to put all these different entities into one place. The <br />funding stream is Older Americans Act. So right now we’re Information and Assistance. <br />We can give information, we can give assistance, we can help with applications. I think <br />we can be the hub. We’re not perfect yet, but I think we can get to that. When <br />somebody has a question with disabilities, at least Wes has that knowledge. If they ask <br />about mental health, I got that knowledge. So, I think we can be a hub at least for <br />information and assistance. As far as transportation, maybe we can bring people to the <br />table. Our targeted money is not targeted for transportation, but we have this building. <br />We can bring people together. We can coordinate the meeting. <br /> <br />Dr. Alameda <br /> stated that another important thing is the continuum of care. So on one <br />end we have Elderly Activities and they’re responsible for the active seniors, seniors <br />who can live independently. Right now they have 11,000 -15,000 seniors. But when <br />they become frail, when they have one or two major life activities that they can’t do, then <br />they come to us. They are a separate entity. And the reason they’re put under a <br />separate entity is because money flows down to us, and if they were under us, we <br />cannot give an award to an entity that is hired under us. So when a senior has a <br />disability, and they come into our building, then they are our kuleana. We have about <br />1600 of them. And if they are too severe they go to long term care, the state hospital. <br />So, it’s like a continuum of care. And our job, we try to be the hub, but our funding <br />4 <br /> <br /> <br />