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Communication No. 2017-15 <br />The consultants were using population forecasting figures that appear to be accurate and have <br />used the GIS tool to integrate their work into Hawai'i County planning They reported that they <br />incorporated the data from the CDPs into their planning framework. <br />They recognize Puna and Ka'u as underserved areas and propose the first upgrade to be a hub <br />and spoke service in Puna. <br />Trends and needs by district were presented. For Puna: Puna (2010 population 45,326) is served <br />by routes 10 and 40. Puna needs additional frequency in AM and PM plus service beyond just <br />commuter service. A hub and spoke service is necessary. <br />There are many technological options that could be included in the new Hele On. <br />Next steps in the study include: <br />Service Improvement Recommendations: <br />• Short term to address current problems <br />• Intermediate term including modifications to existing routes to better meet customer <br />needs <br />• Long Term service objective to convert to hub and spoke operations; increase frequencies <br />and provide improved customer experience. <br />• Once the Service Plan (September 2017) is revised, prepare a Capital Improvement Plan <br />to support each phase of modifications (November 2017) <br />• Financial Plan (November 2017) <br />• The final deliverable is a County of Hawai'i Transit Master Plan (first quarter in 2018) <br />AND COMMUNITY MEETINGS IN OCTOBER 2017. <br />