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November 14, 2017 <br /> Page 2 <br /> support an off-shore route will accomplish nothing. Experience has taught me that an all- <br /> or-nothing approach never works. Long lasting solutions rarely arise out of conflict. <br /> As your Mayor, I will continue to work on behalf of all constituents to arrive at a <br /> compromise satisfactory to all. The local tour industry is currently financing the <br /> development of an online complaint platform and creating self-governing protocols for <br /> complaint response. I expect the industry to launch the program soon and look forward <br /> to seeing progress on this important issue. <br /> Please understand that I will continue to work with HICoP and with the tour <br /> operators. I trust that we can all collaborate in good faith for the sake of community well- <br /> being, and avoid divisive actions. The pace may not be as quick as you'd like, but I will <br /> continue to keep you appraised and be open to constructive suggestions. <br /> Sincerely, <br /> Harry Kim <br /> Jx <br /> Mayor <br /> By Email to rcelisp.com <br /> County of Hawa''i is an Equal Opportunity Provider and Employer <br />