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2018-01 Performance Audit Report: Cash Handling at County of Hawai'i's Mass Transit Agency
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2018-01 Performance Audit Report: Cash Handling at County of Hawai'i's Mass Transit Agency
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How many passengers use Mass Transit? <br />In fiscal year (FY) 2016-2017, 639,000 passengers rode the bus while 148,000 used the <br />shared ride taxi program. While bus passengers have declined since FY2013-2014, taxi <br />riders have significantly increased. (Figure 3) <br />900,000 <br />800,000 <br />700,000 <br />a 600,000 <br />L 500,000 <br />400,000 <br />°C 300,000 <br />200,000 <br />100,000 <br />0 <br />How has bus and taxi ridership changed? <br />FY 13-14 <br />FY 14-15 <br />Bus Ridership <br />Source: Mass Transit provided ridership numbers. <br />Who drives the buses? <br />I Bus ridership <br />has decreased <br />638 728 by 24% since <br />FY13-14 <br />Taxi ridership <br />147,731 has increased <br />by 59% since <br />FY13-14 <br />FY 15-16 FY 16-17 I <br />Fiscal Year <br />Taxi Ridership <br />Figure 3 <br />County owned buses and vans are driven by contracted employees. The County also contracts <br />with Jacks Tours, Roberts Hawaii, and Polynesian Adventures to supplement available buses <br />on certain routes. <br />How is bus ridership recorded? <br />Ridership is recorded by the bus drivers using a "trip sheet". When a passenger enters the bus, <br />the driver marks the number of passengers and the type of fare paid for each route. The driver <br />then submits the trip sheets to Mass Transit while the bus's fare box is emptied. <br />Mass Transit Cash Handling Background 16 <br />
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